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Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - Disys Solutions Inc Work Experience Oracle Database Administrator Disys Solutions Inc - Washington, DC March 2011 to Present Responsibilities  * Performing level 0 and 1 database backup using RMAN  * Ensuring that daily cold and hot RMAN backups are successfully made and valid for restore and recovery    * Installing, configuring and maintaining oracle 10g and 11g databases in test and development environments.  * Upgrading Oracle databases from 11.2.0.1 to 11.2.0.3 and applies PSU patches  * Refreshing development database from production using datapump export and import.  * Creating tablespaces and plans the location of data, index, undo tablespaces redo log files and control files in adherence to the Optimal Flexible Architecture.  * Managing database security by creating and assigning appropriate roles and privileges to users depending on the user activity.  * Supplementing database backups with datapump export  * Recovering database recovery when necessary.  * Loading data using SQL*Loader to assist Data Warehouse developers.  * Performing Oracle database, SQL and application tuning and monitoring using partitioning, AWR, ASH and ADDM  * Administering Oracle database, including design and creation of schema objects, integrity constraints, users and roles.  * Creating database users, roles and privileges. Manages passwords and resolve connectivity issues Additional Information Technical Skills    * Backup/Recovery Manager (RMAN)  * Installing/Upgrading Software  * SQL Language  * Proficient at the command line  * Windows/Unix/Linux  * SQL Loader    * Configuring Database  * Linux OS - Red Hat  * User Account Management  * Enterprise Manager (OEM)  * Performance Tuning  * RAC  * Data Pump
Database_Administrator
Data Annotation Specialist Data Annotation Specialist Data Analyst Fremont, CA • Coded and tested SQL queries based off the persistent table using Dynamic Sql, Merge statements  • Created Stored procedure, Views and functions to support application  • Modified and maintained SQL Server stored procedures, views, ad-hoc queries, and SSIS packages used in the search engine optimization (SEO) process  • Performed analysis on data to identify data issues and maintaining data quality before moving it to new system  • Implemented SQL queries to fetch large volume of data from database Work Experience Data Annotation Specialist Apple Inc - Sunnyvale, CA January 2018 to January 2019 • Utilized software tools to record objects, activities, events, and miscellaneous items in images and videos.  • Prepared and developed excel spreadsheets for data analytics  • Derive insights from data and making sure data is in correct quality and is reliable in order to accomplish project requirements  • Review images (in large quantities) and identifying objects in the images, as well as providing descriptive information about the objects  • Provide feedback and basic bug write ups regarding software/tools used  • Elaborate, monitor, analyze and continuously improve the quality performance of the collected Datasets  • Took ownership of each annotation assignment, collaborated with Data Annotation Lead, and ensured that annotations/labeling meet the project requirements with high quality  • Provide day-to-day expert support for a large and growing team of data analysts  • Quality checks on Lidar, 2D/3D data on required basis  • Implemented SQL query to pull out data on the basis of project requirements Database Marketing Analyst (Contract) Microlease - Hayward, CA October 2015 to December 2015 • Successfully developed the reporting to target the different customer segments for each email campaign. Performed numerous ad hoc data analysis using SQL and automated few of them using stored procedures within SQL Server.  • Requirement gathering for customized Salesforce report and in-depth study of data for direct email marketing.  • Developed Salesforce and Pardot Email campaigns using various data sources within Salesforce and Microsoft SQL Server. Made automated process through stored procedures for monthly sales report from targeted email campaigns to track performance of each email campaigns.  • Provided the sanity checks on data being synced between Pardot and Salesforce for various fields and find solution to organize it.  • Managing sales territories list and its rules for Email campaigns.  • Technology: SQL Server 2008, Salesforce, Pardot, Ms Excel Data Analyst and Developer Aarin Technologies Pvt. Ltd February 2012 to August 2012 • Developed the database architecture for loan and microfinance platform which provides intermediate medium between lenders and borrowers to understand and satisfy their needs of the finance.  • Requirement Gathering for customized reports and in-depth study of the data for micro financing and lending. Developing data model on BI development studio and creating partitioned cube.  • Creating visually-compelling graphical reports for improved analysis by providing slicing and dicing of data over various meaningful dimensions using Strategy Companion.  • Using techniques like intelligent maps, dashboards and KPIs to generate reports for improved decision making.  • Worked with Crystal Reports to design reports such as Pay slip and Attendance registry.  • Technology: SQL Server 2008, JavaScript, HTML, Crystal Report 6.0, Ms Excel Website Developer and Web Administrator Beyondrelational.com August 2010 to January 2012 • Hands on experience on complete life cycle of web development including requirement gathering, system designs, database design and development and web/ UI design and development  • managed beyondrelational.com domain which had more than 100k daily visitors  • Developed and maintained various SEO and user engagement activities such as Newsletter, Puzzle and ASK modules of the website  • Designed and worked on web analytics report, sitemap report for maintenance and SEO.  • Technology: Microsoft Visual studio 2008, MS SQL Server 2008, XML, XSLT, CSS, HTML, JavaScript, JQuery and SSIS, Microsoft Access Education Master of Science in Computer Science in Computer Science Northwestern Polytechnic University - Fremont, CA August 2014 to July 2016 Masters of Computer Application in Computer Application Charotar Institute - Gujarat, IN June 2008 to May 2010 Additional Information Technical Skills  Tools: Microsoft SQL Server 2012, SSIS, SSRS, Business Intelligence Studio, Pardot, Salesforce, MS Office  Languages: SQL, C++, PL/SQL, CSS, HTML, Visual Basic, Python
Web_Developer Software_Developer
SQL Server DBA SQL Server DBA Microsoft SQL Server DBA with 5 years experience seeking new opportunity Dallas, TX SQL Server Database Administrator with 5 years hands-on experience in production support environment. I am a hardworking and result driven individual, able to utilize my skills to achieve the goals and objectives of the organization with great aptitude for learning and improvement as much as required. Authorized to work in the US for any employer Work Experience SQL Server DBA Lampy Technology and Consulting - Dallas, TX July 2017 to Present • Installed SQL server 2008, 2008R2, 2012 and 2016 for multiple Dev, QA and production environment.  • Performing SQL server daily health check and preparing a report based on it.  • Installed and configured SQL Server Reporting Services and Integration Services  • Managed and Implemented high availability on the various servers using Replication  • Monitored the complete environment for resource utilizations and to avoid any bottlenecks.  • Created various SSIS packages based upon the requirement.  • Configured data transformation services and Bulk Loads with SSIS and BULK INSERT ETL operations  • Maintained various ETL packages   • Responsible for fine tuning of the database, troubleshooting, user administration, memory management, and running DBCC (Rebuilding Indexes and fine-tuning Stored Procedures).  • Managing Backups daily and Recovery as per request  • Optimized the performance of queries with modifications in T-SQL queries, removed unnecessary columns, eliminated redundant and inconsistent data, normalized tables, established joins and created indexes whenever necessary.  • Previewed SQL Server 2012 High Availability features such as Always ON  • Created and maintained various logins and managed security based on the required access.  • Supported Very Large databases (VLDB) and troubleshooting the problems  24 X 7 Production Database on Call Support SQL DBA Maxim Management and Consulting - Dallas, TX March 2016 to June 2017 • Creating logins and assigning proper permissions to the created logins, mapping logins to the database and granting appropriate permissions  • Verifying all instances are up and running as per the checklist  • Reviewing SQL Server and SQL Server Agent Error Logs  • Checking the status of backup, troubleshooting the failed backups and restoration of databases   • Scheduled and maintain routine Jobs, Alerts and Maintenance Plans   • Creating logins and assigning proper permissions to the created logins, mapping logins to the database and granting appropriate permissions  • Monitoring free space of database and server free space.  • Communicate problems and issues to business owners and management.   • Generated the weekly, monthly, and quarterly report by using SQL Reporting Services  • Verify backups and error logs on the servers and troubleshoot any failures or alerts, open trouble tickets if required to work with technicians from other departments.  • Work with end users to define, implement, and maintain their reporting requirements.   • Develop and maintain complex SSIS packages.  • Participated and coordinated the creation, modification and maintenance of database structures with minimal supervision  • Disaster Recovery, stored procedures and triggers.  • Designed the backups and recovery strategies for SQL Server databases to meet our clients’ requirements. SQL Server Database Administrator Northern Forms - Malaysia July 2014 to February 2016 • Participates in the planning, analysis, design & implementation of databases & a primary resource for new application implementation.  • Installation, configuration and upgrading of SQL server software and related products  • Performance monitoring and tuning by implementing efficient schemas, Tuning indexes and Database Consistency Checks using DBCC Utilities.  • Estimated disk storage requirements for database software, database files & database administration needs.  • Participated in meetings impacting databases physical design  • Database recoveries as per requirements.  • Very good communication skills, good interpersonal skills & desire to excel, fast learner, hardworking and a versatile team player Education Bachelor's in Business Information Technology Limkokwing University Of Creative Technology - Malaysia June 2011 to December 2014 Skills TSQL (5 years), Performance Tuning (5 years), Backup and Recovery (5 years), Clustering (5 years), High Availability (5 years), Indexing (5 years), AlwaysON (5 years), Redgate (5 years), IDERA (4 years), SSIS (3 years), SSRS (3 years), Pertitioning (4 years), Disaster Recovery (5 years), Sql Server, DBA, Sql Dba Links http://linkedin.com/in/ola-adegboyega-ba0728177
Database_Administrator
MARKETING ANALYST MARKETING ANALYST MARKETING ANALYST - WINDSTREAM COMMUNICATIONS Little Rock, AR Work Experience MARKETING ANALYST WINDSTREAM COMMUNICATIONS July 2018 to Present • Created and implemented Direct Marketing, Telemarketing, Email, and Digital Campaigns for all Business and Consumer prospects based on various segmentation criteria.  • Executed weekly data pulls, file transfers, data processing, data quality management, and research assignments DATABASE ADMINISTRATOR WINDSTREAM COMMUNICATIONS June 2016 to July 2018 • Maintained database of telecom products for dotcom site.  • Managed the eCommerce UX Cart flow.  • Provided user requirements for redesigns of website and database.  • Tested content changes to website in Jira ticketing system. WEB DEVELOPER, BRACKETT LIBRARY HARDING UNIVERSITY August 2015 to May 2016 • Created and populated database of University commemorative plaques.  • Developed searchable web page connected to database (library.harding.edu/remember). Education B.B.A. in MANAGEMENT INFORMATION SYSTEMS HARDING UNIVERSITY May 2016 Skills Oracle, Sql, Css, Cms, Html, Javascript, Copywriting, Wordpress, Microsoft office, Problem solving, Marketing, Google Analytics Additional Information SKILLS  • Analytics: Adobe, Google  • Web: HTML, CSS, Javascript, WordPress and Kentico CMS  • IBM Unica, SQL, Oracle    • Microsoft Office Suite  • Copywriting  • Problem Solving
Database_Administrator Web_Developer Software_Developer
Associate Account Manager Associate Account Manager Associate Account Manager - Networked Insurance Agents Carmichael, CA Work Experience Associate Account Manager Networked Insurance Agents - Grass Valley, CA December 2014 to Present Working knowledge of Worker's Compensation, Businessowners Policies, Umbrella, Commercial Auto,  Inland Marine, and Monoline Acord applications - 106, 125, 126, 127, 128, 131, 132, 140, 141, 152, 803,  807, 810, etc.  • Qualify requested coverages on client applications  • Broad knowledge of carrier markets and their rating platforms - i.e. Travelers, Allstate, Hartford, CNA, etc.  • Understanding of loss history documentation and WCIRB Experience Mod worksheets and documents  • Effective communication with carrier underwriters in order to collaborate on pricing modification,  additional information requests, and clarification of requested coverages Customer Support Associate BOP, Inland Marine, Umbrella, and Worker's Compensation policies July 2014 to December 2014 • Processed policy change endorsements online, via phone and via e-mail  • Was the point of contact for handling policy changes and quotes for existing General Liability, Package,  BOP, Inland Marine, Umbrella, and Worker's Compensation policies  • Worked closely with carrier underwriting staff to process changes efficiently and to communicate concerns  raised by clients due to additional premium and backdating of policy changes  • Responsible for processing loss run requests and pulling loss run and MVR reports Customer Support Administrator Miranda Technologies/Grass Valley, A Belden Brand - Grass Valley, CA November 2013 to July 2014 • Updated the Interco price list and updated HS Codes for international shipments  • Logistics coordinator for broadcast equipment shipments worldwide  • Worked closely with engineers and technical support to fill and process customer orders in a timely  fashion  • Communicated directly with clients to ensure client satisfaction CRM Database Administrator February 2013 to July 2014 • Created and retired CRM users  • Ran a monthly inventory report for the Director of Lean Enterprise  • Merged and deleted duplicate data  • Responsible for testing Beta CRM version 8 before its release Education English, Technical Writing University of North Carolina at Charlotte - Charlotte, NC Additional Information SKILLS COURSEWORK  • Commercial Insurance • AINS 21 (Property and Liability Insurance  • Basic commercial underwriting knowledge Principles)  • Extensive knowledge of carrier market rating platforms • Currently working to earn the Property and  • Database knowledge - CRM, Epicor 9, CIS, etc. Casualty Broker license with the state of  California
Database_Administrator
Database Administrator Database Administrator Database Administrator - DSW Inc Columbus, OH Database administrator (DBA) with hands-on experience designing, coding, testing and supporting database solutions in  Oracle Enterprise DB and MS SQL Server environments across Linux(Red Hat, IBM AIX) and windows environment.  Proven ability to implement technologies that decrease costs, increase performance and positively affect the bottom line.  Adept at identifying system performance, operational issues and communicating with technical and non-technical audiences.  • Oracle Database, RAC and ASM Administration/Installation  • SQL Server, SQL Server Cluster Administration/Installation  • DB Administration on Windows, AIX, RHEL OS.  • Performance Tuning & Capacity Monitoring.  • Implementing Data Security, Backup strategies using RMAN and Veritas Netbackup.  • Implementing High-Availability, Replication and Disaster Recovery solutions using RAC, Goldengate and Dataguard.  • SQL Tuning in Oracle environment by Query Analysis, implementing Indexes, Optimizer Hints, Table Clustering, Table  Partitioning, Materialized Views, SQL Baselines and using Automatic SQL tuning.  • Oracle monitoring and troubleshooting using OEM, ASH, AWR and providing feedback to application teams.  • Providing end-to-end business project implementation support proposing ideas for implementation to meet SLA and  providing technical knowledge for best performance.  • Working with Oracle Support, developers and business partners to resolve issues with database.  • Troubleshooting priority issues by collaborating with Unix, Network and other Infrastructure teams.  • Experience with monitoring tools: Splunk, Zabbix and Lpar2rrd.  • Developing scripted solutions to automate manual repetitive tasks using Bash, Perl and Python Scripting.  • Developing Devops solutions to automate Version-Control, Configuration Management, Provisioning and Deployment  using Git, Puppet and Ansible.  • Performing risk assessment and applying quarterly Security Patches (OJVM, PSU and one-off patches).  • Intermediate familiarity with NoSQL database: Google Datastore and MongoDB.  • Experience working in Agile Scrum environment. Work Experience Database Administrator DSW Inc - Columbus, OH September 2017 to Present Oracle Database, Microsoft SQL Server: supported administrative tasks by proactively troubleshooting, maintaining  databases and SQL tuning. Designed solutions to administer database backups, monitor alerts, database maintenance, developmental database refreshes, quarterly patching and database upgrades.  • Supported various business led projects in Supply Chain and Digital segment by providing technical knowledge for best  architecture and performance, DEV & QA environment data refreshes, code reviews and forming implementation strategy to meet uninterrupted SLA.  • Collaborated with application partners for holiday readiness preparedness project (thanksgiving holiday) to monitor health of  databases and tune databases for enhanced performance and thus eliminating unexpected downtime.  • Planned and executed large scale active upgrades (11.2/12.1 to 12204) using Data Guard Transient Logical Standby.  • Implemented physical standby and high availability databases for business critical systems such as order management system, ecommerce applications and data integration systems using Dataguard and RAC.  • Implemented online table conversion for depreciated data type LONG to CLOB using online table redefinition and utilizing  table partitioning/partition exchange for extremely large tables.  • Performed ASM disk group consolidation for host and storage consistency across databases and reclaim unused space.  • Implemented active directory authentication for databases using LDAP to unify organization wide Single Sign On project  with PingFedrate and SAML.  • Developed scripted solution to systematically audit enabled feature usage statistics across Oracle Database inventory and avoid unexpected costs during Oracle licensing audits.  • Developed scripted solution to archive and analyze hypervisor layer CPU statistics for database LPAR's. Developed time  series analytical reports for CPU usage using Oracle SQL Analytical functions.  • Supported IT customers service requests, incidents, change orders and on-call support responsibilities.  • Designed scripted solutions to:  o Generate weekly database inventory health report using OEM metrics and Perl.  o Host performance statistic collection, database and backup reporting using Perl.  o Standardize and manage database host configuration (crontab, large pages deployment, script repository, NFS sync, network configuration) using Puppet.  o Automate and provision database patching using Bash and Ansible.  o Automate Oracle database builds supporting 11g, 12c and 18c using Bash.  o Automate database performance and tuning maintenance such as index rebuilds, defrag operations by online table  redefinitions, disk space reclaims by tablespace shrink operations and purging recycle bin using PL/SQL and Python.  o Automate and provisioned developmental database refreshes by cloning data storage disks at storage array using Bash and Ansible thus reducing overall turnaround time and delegating task to IT operations team.  o Version controlled PL/SQL packages to provision permissions for creating, truncating tables and DDL metadata  generation for application developers per business requirements.  • Developed Central Database Administration Portal using Angular and Node js.  o Provision Database session kills for non-production environment to application developers.  o Auditing and approving database feature usage to avoid unexpected licensing costs.  o Central interface for script management, execution and output. Full Stack Developer Intern DSW Inc - Columbus, OH June 2017 to August 2017 • Developed dynamic web interface solution for store technology business users to modify various parameter and variables for order routing and order fulfillment system, thus eliminating manual effort to modify database data values by IT partners.  • Wrote tuned SQL queries using bind variables and PL/SQL collections.  • Integrated authentication with Active directory to support Single Sign On using PingFedrate and SAML protocol.  • Stack: Angular.js, Node.js, Express.js, Bootstrap and Oracle Database 11g. Software Engineer Intern CarelogIQ Corp - Munster, IN August 2016 to May 2017 Assisted in building HIPAA complaint continuous care health management communication system to aid the inherent  communicational gap between Patient-Physician and Physician-Physician interaction.  • Performed business case analysis, requirement elicitation and developed technical specification document. Active code  review and user-acceptance testing.  • Designed mobile application UI/UX flow and data flow models.  • Stack: JIRA, GitLab. Technology Stack: Google Cloud AppEngine, PubNub, Google NoSQL Datastore, Python(Flask). Database Research Assistant Prof. Barbara Nicolai, Purdue University September 2015 to May 2016 • Contributed to development of web-based Disaster Data Management & Communication System.  • Developed the following modules on MS SQL Server: Resource Management, Evacuation, Communication.  o Database object modeling using MS Visio.  o Developed Stored Procedures modules Education Master of Science in Computer Information Technology in Computer Information Technology Purdue University May 2017 Bachelor of Technology in Computer Science in Computer Science Amity University - Noida, Uttar Pradesh May 2015 Skills Database, Microsoft sql server, Sql server, Oracle, Sql Links https://www.linkedin.com/in/shubhammakharia http://www.linkedin.com/in/shubhammakharia Additional Information TECHNICAL SKILLS  Programming languages: SQL, PL/SLQ, Perl, Bash, Python.  Web Technologies: Drupal, Microservices, Angular.js, Node.js, Google Cloud Platform.  Tools: Toad, Trello, Cygwin, Vagrant, Dactical, Zabbix, Splunk, GitLab, Puppet, Ansible.  Databases: Oracle: Database 11g/12c/12.2c, Datapump, RMAN, Enterprise Manager, Oracle Maximum Availability  Architecture: ASM, Real Application Cluster, Dataguard, Goldengate, Oracle Diagnostic Pack, Oracle Real Application Testing  Pack; Microsoft SQL Server, NoSQL: Google Datastore, MongoDB; Time Series: RRDTool.
Database_Administrator Software_Developer
Information Technology Deployment Technician Information Technology Deployment Technician Information Technology Deployment Technician - TEXAS HEALTH AND HUMAN SERVICES COMMISSION Fort Worth, TX Recently ended active service in the Marine Corps. Position held dealt primarily with employee supervision, network and database administration, customer service, and required technical skills with both software and hardware in computers. Thanks to a number of challenging experiences, is capable of being an efficient worker and leader and is eager to connect with businesses that may benefit from the skills offered and the contributions that can be made. Qualifications include:    ? CompTIA Security + ? Active Directory ? SharePoint I, II, III  ? Microsoft Office ? Troubleshooting ? Leadership Experience Work Experience Information Technology Deployment Technician TEXAS HEALTH AND HUMAN SERVICES COMMISSION 2019 to Present Contracted via KForce for an information technology project consisting of staging, configuring, imaging, and deploying new personal computers at local offices within the DFW region. STUDENT NEW YORK UNIVERSITY 2018 to 2018 Took Classes such as Networking, Pre-Calculus, Economics, Critical Thinking and Writing to further my degree plan and attain my Bachelors Degree in Information Systems Management. Network/ Database Administrator UNITED STATES MARINE CORPS 2012 to 2017 Created and managed a database server and its local network for use that allowed normal operations to be conducted in an international setting.  ? Ran patches and updates to assess vulnerabilities within the database network and performed daily backups and system checks to assess and maintain database integrity.  ? Compared post action improvement plans with other colleagues to best prepare company for travel to unfamiliar and international environments and then created post action improvement plans to review trips and diagnose faults and ways that preparation can be improved upon in the future.  ? Collaborated with other colleagues to implement procedures more effectively and find solutions to common issues.  ? Enforced all Marine Corps rules regarding network usage to ensure all users were in compliance and not jeopardizing their access privileges.  ? Created post action improvement plans to review trips and diagnose faults and ways that preparation can be improved upon in the future.    Information Technology Support  ? Served as the only information technology support specialist for two different departments comprised of around 300 users each.  ? Ensured all customers communications and I.T. needs were all met within a timely and efficient manner to maintain minimal downtime and optimal productivity.  ? Lead planning and directing of building transfer for over 300 users, over 100 computers, 35 phone lines, 10 printers, a database server and classified network.  ? Utilized time management and critical thinking to both be readily available and simultaneously assist up to 300 users in one department.  ? Worked extensively with Microsoft Office, Active Directory, SharePoint and Blackberry phones both improving and troubleshooting issues with these and other communications problems.  ? Collaborated with receiving businesses' communication specialists to meet all needs to maintain constant network and communication access for business trips to unfamiliar and international territories.  ? Used active directory for the creation of new users to department and to edit permissions for users in security groups for shared folders and e-mail distribution lists.  ? Created and administered SharePoint site from ground up for department to post pertinent documents for sharing between many users and shops at once.    Information Technology Support Supervisor  ? Supervised the training of new employees to our business and ensured that they all had the skills and training to troubleshoot common issues and complete daily tasks.  ? Instructed a 40-hour leadership course to impart basic leadership values in employees.  ? Supervised the creation and implementation of a brand-new database server for use within a department.  ? Performed quality assurance on employees work to ensure they are correctly following procedures and following up on work being completed.  ? Managed over 50,000$ worth of IT equipment. Education Bachelor's Degree in Information Management Systems in Information Management Systems New York University - New York, NY Associates Degree in Computer Science in Computer Science Grantham University - Kansas City, KS High School Diploma Longwood High School - Ridge, NY Additional Information ? Training Skills ? Critical Thinking ? Multitasking  ? Six Sigma ? Secret Clearance ? Time Management
Database_Administrator Network_Administrator
Oracle DBA / Unix Systems Administrator Oracle DBA / Unix Systems Administrator Oracle DBA / Unix Systems Administrator - Connecticare, Inc Shelton, CT Sponsorship required to work in the US Work Experience Oracle DBA / Unix Systems Administrator Connecticare, Inc - Farmington, CT July 2010 to Present • Oracle DBA (11g and 12c) and Unix Systems Admin (HP-UX 9000)  • Support Amisys claims processing system running on Oracle under unix using tomcat  • Provide production support; monitor systems, DB tuning, backup and recovery (RMAN)  • Support business and Developers: DB design, query tuning, system issue resolution Database Programmer Consultant Critical Resource Technology - Albany, NY April 2010 to July 2010 • Consultant for New York State Department of Health  • Redesign an Oracle DB for a Medical Emergency Response Order Tracking System  • Create Oracle E/R model, created PL/SQL triggers and stored procedures  • Define data conversion process and interface to Vaccine Order Management System Senior Oracle Database Administrator Zygo Corporation - Middlefield, CT July 2004 to August 2009 • Provide Oracle DBA, Unix Administration and programming support for manufacturing/financial ERP system at a high-tech manufacturing company  • DBA Tasks include  ? Migration to Oracle 10g  ? Establish RMAN backup processes  ? Create stored procedures for auditing  ? Define process for Refresh of test DBs (using transportable tablespaces)  ? Automation of Unix/Oracle Disaster Recovery processes (SunGard)  • Programming Tasks include  ? Create views and extracts for external datamarts and reporting requirements  ? Create data processes and extracts for input to Hyperion financial system  ? Reverse Engineer ERP metadata into Oracle schema for automatic view creation and documentation within an E/R diagramming tool (DeZign)  ? Create process to allow efficient navigation of Bill of Materials hierarchy  This added new functionality used for inventory control and planning Database Design Consultant L.D. Weiss - New York, NY January 2004 to January 2005 Independent consultant: Design database for web-based marketing survey application Application Systems Administrator CT Distance Learning Consortium - Newington, CT February 2004 to June 2004 • The CTDLC is a CT state agency which hosts web-base e-learning solutions  • Provide systems and DBA support for WebCT Vista- a 3rd party Oracle 9i based package  • Duties include system configuration, data migration and technical liaison.  Work Experience (continued) Senior Programmer Analyst Oxford Health Plans - Trumbull, CT October 2001 to June 2003 • Support Corporate Data Warehouse and Operational Data Store (ODS)  • Write PL/SQL and Unix korn shell scripts and Business Objects solutions  • Support and automated ETL process.  • Identify and eliminate data anomalies to maintain referential integrity and data integrity  • Create process to cross validate claims loaded to Data Warehouse from multiple sources  • Write technical specifications and unit test plans Database Administrator Web Media Brands - Darien, CT May 2000 to October 2001 Senior Software Engineer Circle.com - Wilton, CT October 1998 to May 2000 • Designed a Call Center data model and reporting solution for Cross-Sell campaign  • Create data load and extract scripts (in Perl / OraPerl). Develop DBA Utilities Business Systems Analyst Physicians Health Services - Trumbull, CT September 1995 to October 1998 • Design, implement and support corporate star-schema Data Warehouse  • Wrote design specs and programs for ETL (Shell scripts, awk, C, PL/SQL, SQL*Plus) Education M.S. in Computer Science University of New Haven - West Haven, CT M.S. in Information Systems Pace University - White Plains, NY B.S. in Computer Science Fordham University - Bronx, NY
Database_Administrator Systems_Administrator Software_Developer
Box Office Manager / Database Administrator Box Office Manager / Database Administrator Systems Manager Allentown, PA Extensive experience in customer service and technical support, with over 8 years of experience in a busy call center environment. Committed to providing customers with the highest level of customer satisfaction. Results-driven, self-motivated, and proactive. Excellent technical and analytical skills. Passionate and works to exceed expectations. Strong work ethic. Positive team attitude. Able to work in high pressure environments and meet deadlines. Strong written and verbal communication skills. Work Experience Box Office Manager / Database Administrator Allentown Symphony Association - Allentown, PA 2014 to Present • Manage and oversee box office responsibilities; which include, hiring, scheduling, providing feedback, and promotion of the box office staff, house manager, and maintenance/set up crew.  • Provide leadership to the box office staff and house manager on a daily basis.  • Ensure excellent customer service. Resolve customer complaints and ticket issues, in a professional and timely manner.  • Actively identify areas of improvement, in order to reduce costs for the organization and build lasting relationships with the customer.  • Excellent problem solver. Serve as in-house IT point-of-contact and Salesforce Administrator. Update staff software and troubleshoot staff computers.  Key Achievements  • Trained box office staff to upsell other upcoming events, as well as trained them on how to better customer service, positively promote the organization, and ways to help build our brand.  • Devised and implemented new initiatives, such as gift cards and print-at-home ticketing which is expected to save the organization over $8,000 a year.  • Made adjustments to current organizational processes that increased effectiveness, efficiency, and overall process improvement. Advanced Technical Support Specialist/ Interim Senior Support Tier 2006 to 2012 • Served as new hire training support. Served as Interim Senior (team lead) to tenured teams.  • Gave feedback to representatives, including successes and opportunities, in order to help develop representatives to their highest potential. Served as a mentor to representatives and assisted then with applying feedback.  • Created and implemented team incentives to motivate employees and enhance team productivity.  • Took action steps that lead to the achievement of goals outlined in the organization's strategy.  • Provided support to end users on technical issues, while using problem solving and decision making skills to ensure one call resolution.    Key Achievements  • Yearly recognized for being in the top 10 percent of technical support representatives within the organization nationally. These efforts helped the company attain several JD Power awards.  • Consistently contributed to the organizational knowledge base to provide representatives with solutions to technical issues. Quality Assurance Specialist Tier 2008 to 2010 department closure)  • Monitored technical support and customer service phone calls taken by front line representatives in order to provide feedback to management for employee improvement.  • Gave feedback on key drivers; quality, concern, timely resolution, and knowledge.  • Recommended and helped develop company policies and procedures to serve in the best interest of the company.  • Participated in call calibrations. Consistently remained calibrated with upper level management.  Key Achievements  • Identified trends and made recommendations for process improvement. Customer Service Specialist 2005 to 2006 2004-20016  • Exercised distinguished customer service and customer relations skills, as well as upselling and right fitting services to promote customer loyalty.  • Calmed angry and irate customer, while building a positive rapport with them.  • Used retention efforts to retain customer accounts.  Key Achievements  • Received a reward for being the 2nd highest customer service rep in the entire call center in 2005 and 2006.  • Yearly recognized for being one of the top 10 percent of customer support representatives within the organization nationally. Education Bachelor of Arts in Business Administration Muhlenberg College - Allentown, PA 2015 Skills CRM (3 years), CUSTOMER RELATIONSHIP MANAGEMENT (10+ years), Data Center (3 years) Additional Information SKILLS  • Proficient in Salesforce CRM and Patron Manager  • Proficient in Microsoft Office Applications (Word, PowerPoint, Excel, Outlook, Publisher)  • Knowledge of TRG Arts Data Center/ eMerge  • Strong Leadership and team building skills  • Knowledge of Mobile Platforms (iOS, Android, Windows Mobile, Blackberry)
Database_Administrator
Software Engineer Software Engineer Software Engineer - Ball Aerospace Dayton, OH Work Experience Software Engineer Ball Aerospace May 2019 to Present • Designed and set up Postgres 11 Database  o Ingest ~16 million records every hour  o Real Time Multi-Master replication  o Use Grafana to monitor and display system information  o Manage accounts and access to database  o Tuned database for optimal performance  • Work with team to integrate database  o Write custom queries to display coordinates on the front-end  o Create tables designed for ingested data  Segue Technologies Oracle Database Administrator ABSS November 2016 to May 2019 • Monitor and Maintain 28 Air Force Bases with Oracle 11g Software.  o Clearing Deadlocks in the system  o Monitoring tablespaces  o Enabling CaC logins to servers using PKI  • Use a Ticketing System to Provide Support to Customers  o Provide break-fixes and help users with new issues  • Applied Quarterly Oracle Patches  o Patching the Database and Application Server Solaris CPUs  o Recompiling the objects on each database instance  o Applying Fusion Middleware and Weblogic patches  • Use SQL and PL/SQL to Create Reports Based on Customer Request  o Schedule reports to run at user requested times  • Ensure Backups are Stored and Easily Accessible  o Changing backup tapes and storing them securely  o Ensuring backups run on a weekly/monthly/yearly basis  • Regression/Integration testing on New Revision  Wright State University  Student Manager of Campus Recreation  • Providing customer service  • Handling employee conflicts  • Selling memberships and lockers Education Bachelor of Science in Computer Engineering Wright State University - Dayton, OH December 2016 Skills Git Certifications/Licenses Security+ January 2017 to January 2020 Additional Information Interim TS, Current Secret clearance
Software_Developer Database_Administrator
Junior database administrator Junior database administrator Database administrator Curitiba, PR Database administration, programming, data analysis, shell scripting, SQL scripting, data architecture. Work Experience Junior database administrator Horus Informática 2012 to October 2016 Main activities: Informix database administration, SQL Server database  administration, data analysis, shell scripting, SQL scripting, data  masking using IBM Optim. Horus Informática 2014 to 2014 Main activities: English teaching. HSBC Global Technology Brasil Ltda 2011 to 2012 Main activities: ETL development using IBM Datastage, SQL  development, shell scripting, data analysis.    IMPORTANT INFORMATIONS Education IT Management technology Universidade OPET - Curitiba, PR 2012 to 2014 IT - High School 2007 to 2010 Colégio Opet - Curitiba, PR
Database_Administrator
Solution Project Manager Solution Project Manager Solution Project Manager - Gray Solutions, LLC Lexington, KY I am a Project/Product Manager, and a System Administrator who has leveraged my technical and business degrees with certification in multiple project management techniques so that I can utilize multiple approaches when addressing product delivery deadlines. Using SAFe, Scrum, Agile and Kanban techniques, I have converted a corporate culture from waterfall to Agile methodologies. I excel at Scrum, Scrum coaching, project management, process management, contract management, alliance management, marketing, training and sales support. Cross geographical teams have ranged from several people to well over 100. A major reason for my success is my ability to forge great relationships at all levels within an organization from Administrative Assistant to developer to Executive Level. Work Experience Solution Project Manager Gray Solutions, LLC February 2019 to Present Ensures project data and documentation is regularly updated in PM tools and kept current to ensure accurate communication of project status. Ensures project status is concise and uses business terminology.  ? Develop project schedules, track schedule progress and deliverables to ensure projects are delivered.  ? Coordinates the development of functional specifications and technical descriptions of systems based on customer and partner input to facilitate the programming of various systems ? Assists in design and engineering efforts; monitors and reports on financial status of the project(s).  ? Consulting with clients and internal teams to establish strategic, measurable objectives for projects ? Assists in the procurement of all needed materials for the project(s) ensuring conformance to specifications while monitoring, and visits job site(s) as needed to review progress and quality of work, with possible required relocation to the jobsite for commissioning ? Responsible for delivering projects within committed timelines, on budget, and with approved scope. ERP & Database Administrator/ IT Project Manager Yokohama Industries of Americas Inc November 2015 to July 2018 Supervised and holds teams accountable for their project responsibilities and deliverables; proactively ensures that teams are up to date with communication, schedules, issues, engagement and high-quality deliverables; manages teams in multiple locations. The responsibilities include Strategy, Planning, Acquisition, Deployment, and Operational Management.  ? Implemented and executed essential company system from the ground in Mexico and other countries by contracting and negotiating with foreign vendors.  ? Mentored/trained project methodologies by implementing and executing projects: develops project teams by promoting empowerment and reported the results to executives. Product Engineer/Owner Lexmark International Inc May 2008 to October 2015 Was responsible for quality of enterprise software that exceeds the expectation of stakeholders by managing all team's activities under the enterprise software. Emphasized collaboration with other software engineers, product experts, documentation, implementation, support, legal team and user experience professionals. Participated in user and market research to understand the needs and desires of target audience.  ? Prioritized requirements from various stakeholders to keep the product competitive in market and report the status. Delivered enterprise software to customer on-time with all assigned deliverables.  ? Evaluated product life cycle for enterprise software products and add values based on Stakeholders requirements.  ? Managed each team with various choices of methodologies that includes Agile, Scrum, Kanban and Waterfall. Continuous improvement was built in process for the software development best practices by empowering teams. Education Bachelors in Decision Science Information System in Decision Science Information System University of Kentucky - Lexington, KY Skills Ecommerce, Product Management, E-Commerce Certifications/Licenses PMI-ACP February 2018 to February 2021 Project Management Institute Agile Certified Practitioner Additional Information Core Competencies  Project, Strategy, Deployment Management, Project Management Institute Agile Certified Practitioner (PMI-ACP),  Project planning, Customer implementation management, Enterprise Software, Business Analytics, Acquisition, User Experience, Design, User Interface, Interaction Design, Heuristic Evaluation, Consultation, Cross Geographic Teams, Operational Management, Contracts, Negotiations, Agile Methodologies, Organizational Management, Vendor management, Research Open Source.
Project_manager Database_Administrator
Research Analyst Research Analyst Research Analyst - Garden City Community College Garden City, KS Positive-minded and forward-looking, experienced system analyst/ programmer with information analysis skills is seeking new challenges in field of expertise. Possesses people/communication skills, team player, and self-starter. Knowledge in Microsoft Word & Excel, Informix-SQL, SQL Server, HP-UX, TurnKey, Jenzabar-CX, Datatel Colleague & Benefactor, Business Objects Enterprise/Crystal Reports, and Cognos Impromptu. Authorized to work in the US for any employer Work Experience Research Analyst Garden City Community College - Garden City, KS January 2019 to Present Development and maintenance of reports (federal, state, campus)  Data analysis  Documentation Information Analyst Cattle Empire - Satanta, KS 2013 to Present Data research  * Data analysis  * Development and maintenance of reports  * Documentation & flowcharting  * Staff Development (Microsoft Office) Database Administrator/Programmer/System Analyst/Director of Institutional Research Garden City Community College - Garden City, KS 1990 to 2013 Institutional research  * Development and maintenance of reports (federal, state, campus)  * Data analysis  * Database management  * Administrative software maintenance  * Software trouble shooting  * Software conversions  * Staff development  * Documentation  * Business Systems, Networking and Technology adjunct instructor.  * Supervise computer technician, computer center work-study students, and MCSE intern  * Committee service: Computer, Staff Development, Finance, Comprehensive Learning Center, Learning Services, CARS Users Group, Datacore Data entry of general ledgers Lewis Hooper & Dick - Garden City, KS 1987 to 1990 Garden City, KS  Computer Department Staff  * Assisted with IBM/36 upkeep, programming and software loading.  * Data entry of general ledgers, trial balances, income statements, depreciation schedules, and other bookkeeping processes.  * Assisted with corporation billings.  * Keyed and reviewed tax returns for major corporate accounts. Education Masters of Science in Educational Administration Fort Hays State University - Hays, KS 1993 Bachelors of Science Saint Joseph College - Rensselaer, IN 1987 Skills training, Excel, Management, database, SSRS, Vlookup, Crystal Report, Spreadsheet Certifications/Licenses Driver's License
Database_Administrator Systems_Administrator
Technical Support Technical Support Technical Support - Underground Tree, LLC Logan, OH Work Experience Technical Support Underground Tree, LLC - Logan, OH May 2015 to Present Logan, Ohio  5/2015 - Present    We are a business developing company delivering enterprise solutions. Whether your company requires full technical support or hourly consulting to work with your current teams, our solutions are customized to fit your needs.    Many companies want to be more prepared for changes in technology. We strive to provide services that are going to have the greatest benefit for your company. During our time working with you, we will educate you regarding the solutions available and make the information deliverable in a way that removes the mystery. Our goal is to make your business better by providing the following services:    Network Services Technical Support  Managed Services Application Development  Web Solutions IT Consulting Great Lakes Assemblies - IT Supervisor East Liberty, OH October 2014 to May 2016 Planning of LAN/WAN, making decisions for changes, upgrades, and new projects to facilitate meeting the dynamic needs for all MAI Companies' (GLA, GSA, IA). Provide leadership, development and guidance to the IT team Provide leadership, development and guidance to the IT team. Develop, implement and oversee MAI Companies IT policies and procedures with direction from Director of Human Resources and Administration.    • Supervise the development of IT staff including cross-training between specialties to reduce reliance on a single source and assign projects and tasks to IT team.  • Supervise overall IT system development.  • Support Continuous Improvement initiatives, such as Kaizen teams, KPI boards, and Quarterly training.  • Develop and implement processes and design process manuals and Assists with special projects, as required  • Provide performance reviews and administer discipline to staff as needed to ensure accountability.  • Provide operational support for the company's IT infrastructure  • Work with partner and 3rd party providers of IT support.  • Provide support to end users, including LAN connectivity, hardware, software, and printing issues  • Serve as primary back-up for IT Specialists.  • Support QAD Specialist.  • Ensures business continuity and monitor delivery of service level agreements for various audiences  • Provide recommendations to Director for the development of processes, policies, and procedures Director of Information Technology Levy and Associates - Columbus, OH September 2009 to July 2014 Responsible for overseeing all of the Company's IT systems as well as managing other members of the IT team. The operation, maintenance, and development of the data center's servers, data network and environment are also within my scope of responsibilities on a regular basis. In addition, I provide direction and input on network design and architecture decisions for executive management. Interaction directly with clients to provide program management guidance and support and resolve underlying problems to ensure their confidence and satisfaction is another important function of my position. In conjunction, working with my team members to develop applications to improve design and performance within the organization, to reduce cost and improve the infrastructure is a key factor in the success of the business.  • Backend development and maintenance of system databases  • ETL language transformation and development  • Administering and maintaining end-user access and management thru Active Directory Services  • End user support, deployment, and troubleshooting  • Process and procedure development (creating and maintenance for day to day operations)  • Integration of vital network components including Microsoft exchange server and SQL servers.  • Failure with day to day operations involving multiple security protocols.  • Development and delivery of multiple intranet and internet applications Senior Database Developer / Website Administrator Recovery One, LLC - Columbus, OH September 2004 to 2008 Monitors overall database and website performance and oversees site maintenance and receives feedback from website and organization users. Evaluates, designs, implements and maintains database applications Involved with design reviews, systems testing for Columbus and Satellite Offices.    • Daily development and maintenance of SQL server database  • Design and development of intranet and internet applications for client and users.  • Develops and Develops system applications to increase job performance.  • Manage day-to-day computer support and networking problems Education Bachelor of Science in Computer Science Central State University - Wilberforce, OH Nuclear Biological Chemical School Skills Tech Support, Helpdesk Support, Desktop Support, Service Desk, Help Desk
Database_Administrator
Database Administrator Database Administrator Database Administrator - SECURITY IDENTIFICATION SYSTEM CORPORATION Royal Palm Beach, FL Dynamic, self-motivated professional committed to becoming an expert in the ever-growing IT industry. Highly Skilled in:    • Network Configuration/Troubleshooting  • Windows Server Installation/Post  • Directory Services  • Virtualization  • Group Policy  • Performance Monitoring/Maintenance  • PC Repair/Cofiguration  • Data Security, Backup & Recovery  • SQL Queries/Commands  • Project Management  • Supervisory Experience  • Workforce Management  • Development training  • Product Development  • Organizational Planning Device Operations  • Analytical Problem Solving Work Experience Database Administrator SECURITY IDENTIFICATION SYSTEM CORPORATION May 2018 to Present Firebird and SQL Database Installation and management  ? Server and Client Workstation Installations  ? Install, configure, troubleshoot Proprietary software  ? Installing, configuring, and troubleshooting VPN client  ? Manage/Update call ticketing system  ? Client training and support  ? Configure and troubleshoot PC hardware  ? Identify potential project risks and create a risk management plan  ? Negotiate with clients on an appropriate schedule and scope of work IT Project Manager AT&T Mobility, PROFESSIONAL-SOFTWARE DELIVERY PROJ MGMT October 2012 to March 2018 Able to lead and motivate team from initial idea to Project Close  ? Able to negotiate with clients on an appropriate schedule and scope of work.  ? Research, forecast and organize vision meetings, for client requested projects.  ? Review and contact all needed project participants to ensure successful project kickoff  ? Establishes target delivery dates and ensures teams are aware and aligned  ? Manage project financials ensuring budget planning and execution  ? Develop project plan working with project teams and key stakeholders  ? Identify and overcome issues using conflict resolution.  ? Identify potential project risks and create a risk management plan  ? Able to perform Scrum Master role to manage complex products  ? Utilize all appropriate tools to capture, track and update project progress    Accomplishments:  • Assisted project managers in achieving higher compliance rating with Sarbanes-Oxley Act data-related regulations by performing clear informative Friendly Audits  • Drive successful delivery of Programs and Projects.  • Assist Project managers and Program Managers in keeping Projects and Programs with the most updated information available for leadership  • Build collaborative relationships with internal and external entities to enhance productivity. Identified and addressed gaps that improved work relationships which allowed for seamless work activity. Sr. Specialist / Customer Ops AT&T Mobility, PROFESSIONAL-SOFTWARE DELIVERY PROJ MGMT - Atlanta, GA October 2012 to October 2012 • Project Lead  ? Install and configure computer hardware operating systems and applications  ? Set up new users' accounts and profiles and deal with password issues  ? Remote support for end user issues  ? Research, organize, troubleshoot and document processes for new incubated products/devices  ? Review test and evaluate the functionality of new customer facing applications before release  ? Troubleshoot highly technical AT&T Network related issues as it pertains to end user problems and convey troubleshooting information to all pertinent departments downstream  ? Manage high level executive escalations regarding all nature of AT&T Mobility products and services including Office of the President.  ? Troubleshoot Call Center PC hardware and application related issues along with network connectivity related issues  ? Setup and/or troubleshoot Call Center telephony equipment to ensure Call Center availability  ? Monitor and coach, analysts on how to achieve and retain successful numbers for day to day operations.    Accomplishments:  • Project Lead for New Hire Training Curriculum creation and revisions resulting in an increased knowledge level for all PMC New Hire Classes  • Project Lead for the creation and implementation of PMC New Hire Nesting Curriculum, a 3 week training course designed to ready PMC New Hire employee for call taking  • Project Coordinator for PMC FLOOR SUPPORT team consisting of multiple projects designed to improve efficiency department-wide Service Technician EcoComp - Atlanta, GA March 2008 to June 2010 • Installed T1, Analog and DSL lines for business customers within Metropolitan Atlanta territory  • Extensive knowledge with GPRS/EDGE/SMS/MMS devices as well as PC Wireless Cards, Windows Mobile devices, RIM devices and GSM/UMTS handsets  • Coordinated with customers and central office staff in order to troubleshoot problems that arise    Accomplishments:  • Training Service Technician Lead for all new hires Retail Merchandising Rep Samsco - Atlanta, GA September 2006 to March 2008 • Perform on-site detailed chemical analysis for over 30 accounts in the North Georgia area  • Create detailed reports via Microsoft Word and Excel to present to local management per location providing recommendations for continued treatments and/or changes that should be made  • Contact engineering firms regarding upcoming projects and place business proposals based off of industrial blueprints to gain new business or service    Accomplishments:  • Retail Merchandising Rep of the year 2007 Sales Associate Bellsouth Telecommunications - Miami, FL October 2000 to May 2006 • Recommended and sold Data, Voice, Wireless and Digital TV products and services  • Handled and resolved customer service issues and exceeded customer care commitments  • Continuously met and exceeded aggressive sales quota  • Effectively utilized customized sales techniques to negotiate and close the sales  • Partner with Sales Coach to observe and coach employees, providing feedback around sales technique effectiveness and providing excellent customer service    Accomplishments:  • Sales team Lead Education Associate in B.S. Computer Networking Systems Devry University - Atlanta, GA 1990 to 1994 Skills Comptia, Sharepoint, Mobile devices, Provisioning, Problem solving, Network provisioning, Associate, Excel, Microsoft office, Outlook, Powerpoint, Word, Windows xp, Mac Additional Information Technical Skills / Proficiencies    • Highly experienced Customer oriented professional, interacting with all levels of the organization and public.  • Microsoft Technology Associate Certified  • CompTIA A+ experience  • Excellent problem solving and negotiating skills.  • In-depth knowledge of Project Management Processes  • In-depth knowledge of Project Management Tools    • In-depth knowledge of Mobility 4G/LTE network and troubleshooting  • Troubleshooting Expertise Consumer Services including Software and Network Provisioning and Connectivity  • All Mobile Devices and their Operating Systems  • Windows XP, Vista, 7, 10 Operating Systems, Mac OSX  • Microsoft Office - Excel, Word, PowerPoint, Outlook, SharePoint
Database_Administrator Project_manager
Driver/Admin Driver/Admin Ormond Beach, FL Authorized to work in the US for any employer Work Experience Driver/Admin BLAZER TRANSPORTATION LLC - Burlington, VT February 2016 to Present Drive customers to and/or from their location to the desired destination safely and professionally. Administrative functions include dispatch utilizing two different phone lines as well as a GPS application that shows location of vehicles in order to ensure the most efficient and effective use of company resources while maintaining customer timelines. Coordinating with Workers Compensation to arrange transportation to and from doctors appointments, hearings and evaluations. Confirming appointments, as well as billing, through state of Vermont portals to confirm appointments and ensure proper payment. Administrative Assistant Freedom Foods - Randolph, VT September 2015 to March 2016 Responsibilities  Order needed supplies for clients, order needed supplies for efficient production and in accordance with company sanitary policies. Keep a running inventory of every clients ingredients, packaging and finished goods. Perform qa/qc checks on all production runs and maintain documentation of each. Invoice all clients for in house ingredients and bill for receipt of delivered goods. Arrange shipping logistics for clients as well as insure pallets are properly arranged for delivery.   I created the inventory management system that is in use now for all clients items in the warehouse. Office Assistant Upper Valley Produce - Barre, VT February 2014 to September 2015 Invoice and bill customers for freight charges. Verify incoming invoices and pay out for accounts payable. Prepare and scan outgoing invoices into the database for electronic records but also file paper copies for storage in accordance to company procedure. Receive shipments of produce into the database for distribution and inventory, check paperwork for errors and changes that need to be reflected in the database. Compile and update drivers' logs and truck maintenance schedules as well as keep a database of mileage for every truck. Sort fuel receipts to check against printouts to ensure proper payment. Answer phones and assist both customers and vendors. Data Manager Central Vermont Community Action Council - Barre, VT May 2012 to February 2014 Manage data and related processes for the Disaster Case Management program, utilizing CAN, Coordinated Assistance Network as the primary/preferred database. Manage the client management information systems for the department with a goal to reducing duplication of effort and focus scarce staff resources on client needs. Identify, gather and report key data that can be used to analyze the performance of the DCM program and services. Monitor CAN to ensure provider level compliance with implementation. Provide training to management and provider level staff. Provide quality assurance monitoring for CVCAC and subcontracted providers. Populate and update the resource database with flood recovery or other disaster related resources available in Vermont. Prepare statistical reports for DCM Program Manager and the Case Management Supervisor. Track and maintain client lists by type of need to support organizing resources and volunteers. Document Analyst/Supervisor Daticon Inc - Norwich, CT September 2001 to May 2009 Create, supply and maintain databases for companies involved in litigation as well as supervise 2nd shift coding department. Unitize, code, edit and QC all documents in accordance with the customers standards to maintain a minimum 99% accuracy rating. Train new employees as well as troubleshoot and repair computer glitches within the proprietary computer program. Worked closely with Human Resources on any disciplinary actions as well employee reviews and performance bonuses/pay raises. Database Administrator Millstone Nuclear Power Plant - Waterford, CT July 1998 to August 1999 Created Millstones first database by scanning and sorting condition report files. Update database by scanning additional documents as needed. Electronically forward files to investigators. Trained employees on the scanning and sorting process in order to help the company transition to electronic storage. Education A.S. in Criminal Justice Three Rivers Community Technical College - Norwich, CT Skills Ricoh and Fujitso scanners (10+ years), Microsoft Office (10+ years), Google Docs (5 years), Data Entry (10+ years), Data Analysis (10+ years), Database Management (10+ years), Office Management (5 years), Quality Assurance (10+ years), Quality Control (10+ years), Typing (10+ years), Training (10+ years) Additional Information I have more than 10 years of experience in data entry and data management for both private and government databases. I've created and maintained numerous databases and have a proven record of accuracy, speed, various reporting functions and attention to detail. In my capacity of office assistant, I have a strong background and continually updated knowledge of office procedures, and programs designed for efficiency as well as the ability to shift tasks seamlessly according to the needs of the office.
Database_Administrator
Senior Oracle Database Administrator (Consultant) Senior Oracle Database Administrator (Consultant) Senior Oracle Database Administrator (Consultant) - TCS / Boeing Stanwood, WA Highly analytical, innovative, and goal-driven professional, with solid experience in database and project administration,  client relations, and continuous process improvement. Expert in Oracle Database 12c technologies (RAC and ASM, RMAN, Data  Guard and RAT); strong knowledge of server hardware, operating technologies, and replication and high-availability products  (Oracle Data Guard and Oracle RAC). Armed with dedication to providing support for next-generation database solutions in  Oracle enterprise, SQL Server, PostgreSQL and MySQL. Adept at database modeling with ERWIN and data security, backup,  and recovery, as well as performance tuning and capacity monitoring. Equipped with solid communication, troubleshooting,  organization, and time management aptitudes to attain set-forth objectives and targets. Work Experience Senior Oracle Database Administrator (Consultant) TCS / Boeing - Everett, WA June 2015 to Present Perform senior level database administration tasks for different projects such as Boeing Data Hub system and Velocity to document materials installed on the 787 line.  ? Fulfill Oracle database administration which involves configuration management, backup or recovery, performance  optimization, as well as space management.  ? Hold responsibility for engineering, documenting, and supporting builds of new clusters to utilize Oracle 12c RAC on Linux which include installation of cluster ware, ASM (and shared disks) and production of new databases.  ? Expertly applied DataGaurd (Standby) for high availability or disaster recovery purpose and arranged the database  to Switchover and failover.  ? Manage Oracle Active Data Guard physical standby and carry out database and SQL tuning troubleshooting with AWR, ASH, and ADDM on Real Application cluster.  ? Demonstrate database technical expertise and guide the Development Team members and external contacts.  ? Carry out general technical troubleshooting and consultation to Development teams.  ? Display expert knowledge of GoldenGate installation, configuration, maintenance, troubleshooting, and upgrade.  ? Provide 24/7 support of numerous Oracle RAC OLTP databases on ASM.  ? Implement Oracle Security PSU patches every quarter.  ? Comprehensively monitor databases through Oracle 11G/12c grid control  ? Carry out RAT captures and replays for modifications and/or patches to ensure changes are performed  appropriately.  ? Observe Data Guard implementations regarding connectivity issues and "log shipping" to failover site.  ? Make use of RMAN in setting up backup and recovery procedures. Web Designer Systems Administrator SeaSoft Computing May 2010 to Present Offer consulting services to many companies in the Pacific Northwest area.  ? Accomplish web site development with LAMP stack technology, Dreamweaver, CA Erwin Data Modeling, HTML, PHP,  and Photoshop.  ? Execute system administration service for the Linux, MySQL, and Apache web servers.  ? Accomplish varying programming tasks, encompassing coding in PHP, CSS and HTML through Dreamweaver.  ? Utilize Dreamweaver which includes a job time tracing system, social outdoor recreational site, and material tracking  system to produce websites.  ? Launch automated monitor and alert scripts and develop procedures and guidelines for MySQL environments.  ? Handle the installation and configuration of the LAMP Stack for the website, including organizing the Linux operating  system, MySQL database, and the Apache web server.  ? Expertly structure the Linux Server and MySQL clustering for high availability.  ? Perform programming tasks including coding in PHP, CSS and HTML with Dreamweaver.    • 2805 256th Street Northwest, Stanwood, Washington 98292 • 425.418.4251 • bill.c.dogget@gmail.com    2 Senior Oracle Database Administrator (Contractor) TEK Systems - Everett, WA December 2014 to June 2015 Served as support of several Oracle databases on the Amazon Web Services (AWS) cloud platform.  ? Took charge of placing 11g environment on the AWS cloud platform as well as backup and restore procedures.  ? Introduced automated monitor and alert scripts.  ? Exhibited efforts on fulfilling data extractions, data integrity, SQL script development and maintenance to form  database reports and observe database usage and security, user administration, performance tuning, as well as database maintenance.  ? Diligently retained user accounts, covering dropping and unlocking account per requests to preserve user access  compliances.  ? Performed general technical troubleshooting and consultation to Development teams.  ? Proactively monitored the database health through automated scripts for checking the database and extents growth,  probing the alert log files, as well as tracking the rollback segments and temporary space usage.  ? Dealt with complex database incidents and problems and devised resolutions in a speedy and timely manner.  Career Highlight:  ? Delivered on-going performance monitoring and debugging, leading to major reduction in downtime due to issues. Senior Systems Administrator/Analyst/Developer HCIT - Snohomish, WA February 2014 to December 2014 Assumed responsibility for database performance improvement and restoration, implement recovery procedures,  performance tuning of applications, and regular system backups.  ? Maintained the alignment of technical and functional designs with business requirements.  ? Authored many interface scripts among two different medical facilities and the main medical software.  ? Exhibited efforts in reconfiguring the environment for all Oracle database to adhere to Oracle's Optimal Flexible  Architecture (OFA).  ? Expertly designed a new backup and recovery procedures with Oracle RMAN.  ? Developed a procedure which automated cloning procedures from production databases to development and test  environments.  ? Conducted physical database changes, testing, implementation procedures, database and application tuning, as well  as performance monitoring.  ? Drafted different reports for management and insurance companies.  ? Administered fine tuning initialization parameters, I/O, as well as memory and operating system kernel parameters.  ? Keenly monitored databases using Oracle 11G grid control  ? Provided DBA support and technical expertise for multiple applications in development, test, quality assurance and production with SQL Server 2005 and 2008 environments.  ? Developed strategies in migration SQL 2005 servers to 2008 SQL servers.  ? Retained SQL server database, guaranteed accuracy of information, and automated many functions.  ? Carried out database logical and physical design, maintenance, tuning, archiving, backups, replication, recovery,  software upgrades, capacity planning, and optimization for SQL server database.  ? Displayed solid understanding of writing procedures, triggers and functions with T-SQL. Senior Database Administrator (Contract) TCS / Boeing March 2012 to March 2013 Conducted performance tuning on 787 decision support system which included evaluating current SQL statements,  providing recommendations on indexing and materialized views, as well as installing and configurating Oracle  GoldenGate.  ? Effectively functioned as led database administrator for 787 Cognos Reporting Systems.  ? Applied skills in installing and configuring Oracles real application testing environment to conduct investigation on initialization parameter and index changes.  ? Collaboratively worked with Congos developers to support, recommend, and tune SQL statements through development of SQL changes and materialized views.  ? Provided Oracle support with on-call, night, and weekend projects.  ? Managed and oversaw GoldenGate database replication from manufacturing systems to reporting systems.  ? Led the conversion of Cognos reporting database from IBM AIX to Redhat Linux virtual environment.  ? Performed database and application tuning and performance monitoring encompassing fine tuning initialization  parameters, I/O, memory, and operating system kernel parameters utilizing Oracle Enterprise Manager, Toad, and AWR reports.    • 2805 256th Street Northwest, Stanwood, Washington 98292 • 425.418.4251 • bill.c.dogget@gmail.com    3  ? Maintained SQL Server Database; ensured accuracy of information and automated numerous functions.  ? Performed RAT captures and replays regularly for modifications and/or patches to ensure that changes are  performed as planned. Senior Database Administrator (Contract) Snohomish County Public Utility District - Everett, WA June 2008 to December 2011 Acted as the lead database administrator for Snohomish County PUD data warehouse and PeopleSoft databases.  ? Functioned as part of the Purchasing Data Mart Database Project which involved planning, development, and execution of the application by providing the schema design that allowed performance, growth, and security through  materialized views, partitioning, and roles.  ? Assumed full responsibility in migrating all of PUDs Data Warehouse from version 10 on IBM AIX to 11g on Linux.  ? Held responsibility for installing and configuring Oracle Enterprise Manager Grid Control for versions 11 and 12.  ? Took charge of database and application tuning as well as performance monitoring.  ? Utilized various tools such as Oracle Enterprise Manager, Toad and AWR reports in a IBM AIX and Linux environment  for fine tuning initialization parameters, I/O, memory and operating system kernel parameters  ? Suggested and devised materialized views to assist in boosting the performance in data warehouse systems.  ? Administered database which entailed capacity planning, instance creation, storage management, backup and recovery, and general troubleshooting.  ? Conceptualized and tested storage strategies and disaster-recovery plans for the district's operational database;  utilized Oracle RMAN to recover on outside vendor servers.  ? Drafted management reports regarding database performance and growth with Oracle Enterprise Manager and various shell scripts. Education Bachelor of Arts in Business in Management Information Systems Washington State University - Pullman, WA Additional Information * CORE COMPETENCIES    Failover Administration ~ Database Development ~ Strategic Planning and Execution ~ SQL Tuning  Conflict Resolution ~ Cross-functional Collaboration    OPERATING SYSTEMS: Linux AIX Windows Unix  PROGRAMMING LANGUAGE: HTML CSS PHP PLSQL Shell Scripting  TOOLS: Adobe Dreamweaver Adobe Photoshop Paint Shop Pro Microsoft Visio  DATABASE MANAGEMENT  SYSTEM /SERVER:  PostgreSQL MySQL Microsoft SQL Server (2005, 2008, 2012, 2014)  Oracle 9i/10g/11c/12g Microsoft Access  OTHERS: ODBC Oracle Data Guard Oracle Golden Gate Apache Web Server  Oracle Real Application Testing
Database_Administrator Systems_Administrator
Vice President Vice President Vice President - NCH SOFTWARE Castle Rock, CO Work Experience Vice President NCH SOFTWARE - Greenwood Village, CO March 2008 to Present Lead operations for an international software development company  • Product Management  ? Iterative product development tactics, including competitive and lifecycle analysis and usability, for Windows, Mac and mobile consumer software products using proprietary product release systems in a hybrid RAD Agile environment  ? Scrum lead  ? SaaS products and network management (AWS, Goggle Cloud, Azure)  • Sales and Business Development  ? App channels (PlayStore, iTunes, Mac Appstore, Amazon, Windows store, Steam)  ? Retail software channels (Office Max/Depot, BestBuy, Staples, Sams, Frys, Dixons, Canada/US/UK)  ? Branding, monetization and other collaborative partnerships (Wiley, Google, Intel, MicroSoft)  • Marketing  ? Evaluate and respond to SEO and PPC trends using Google Analytics, Adwords, Bing, SemRush  ? Negotiate terms for retail product placement, point-of-purchase advertising, and rebate programs  ? Lead creative process and manage production of all marketing processes and collateral through internal and external staff and vendors, including affiliate programs (Commission Junction, Digital River, download sites)  ? Determine and implement branding and market positioning  ? Reputation management  • Business and Technical Operations  ? Launched current US operations in Colorado in 2008  ? Revenue growth of 500% since 2008, from $5M to $23M.  ? Full P&L accountability, March 2019 $340K net profit on $1.8M in sales, $1.3M expense budget, $150K COGs  ? Created international inter-company invoicing system for cash flow management across international business entities  ? Responsible for all US/international technical support and QA programs  ? Remote contracting and management of staff and vendors internationally  ? Strong mentoring and leadership skills for excellent productivity and retention  ? Manage all HR and financial programs  ? Establish effective communications, training and documentation processes Owner SIR BOUNCEALOTS - Castle Rock, CO July 2005 to June 2008 Conceived, designed, and implemented unique business startup - a 6,000-sq.-ft. children's interactive recreation and entertainment center, featuring inflatable rides and arts and crafts.  • Formulated and drafted business plan, secured SBA financing, designed and managed tenant build out, and planned and implemented all operational details for successful startup in August 2005  • Utilized customer service, marketing, and management experience to build and grow customer base  • Designed and implemented business support systems integrating point-of-sale, email marketing, reservations, and accounting  • Established franchise sales and marketing program  • Worked 7x365 with spouse and remain married today Director of Information Technology HOLDEN MARKETING SUPPORT SERVICES - Denver, CO October 1999 to June 2005 Directed IT enterprise for inbound and outbound call centers, web hosting, order processing and fulfillment, and corporate communications. Responsibilities included planning, implementing, and supporting mission-critical B2B and B2C e-commerce and customer service solutions.  • Increased gross revenues through development and implementation of OOP and RDB technologies for customer applications  • Decreased operating costs by migrating off of a legacy mainframe order management system.  • Reduced payroll by consolidating and redefining job functions in coordination with technical infrastructure changes  • Designed and built out large scale datacenter including full redundancy and data recovery solutions  • Reduced telecom costs by converting point-to-point T1 trunks to VOIP MIS Director USA HOCKEY, INC - Colorado Springs, CO 1993 to October 1999 Directed all data processing, telecommunications, convergence, and technical staff. Accountable for short-term and long-term IS and communications strategies, systems implementation and support, vendor contract negotiations, capacity and disaster recovery planning, budgeting and approval of all technology expenditures and staff, and Y2K readiness plan. Manager, Systems Operations U.S. NEWS AND WORLD REPORT - Washington, DC 1992 to 1993 Managed all aspects of national corporate computer operations with a departmental budget of over $2 million. Performed requirements analysis, systems design, and hardware and software implementations. Database Developer/System Administrator/Programmer CYSTIC FIBROSIS FOUNDATION - Bethesda, MD 1988 to 1992 Designed, implemented and managed Oracle RDBMS. Administered VEC and PC network systems. Programmed events and data tracking systems using Fortran, VB and Oracle Forms. Education Bachelor's Degree in Psychology McDaniel College - Westminster, MD Links http://www.facebook.com/djakober http://www.linkedin.com/in/djakober
Database_Administrator Systems_Administrator
Risk Based Inspection (RBI) Specialist Risk Based Inspection (RBI) Specialist Risk Based (RBI) Specialist - Philadelphia Energy Solutions (PES) Wenonah, NJ Versatile candidate with a passion for data management and mechanical integrity. Adapts to fast paced work environments, with the ability to work independently and collaboratively. Routinely appointed communications lead for numerous multi-million-dollar projects, named Turnarounds. Exceptional ability to create documents and diagrams to clearly communicate all efforts and statuses of projects to the board of directors. Authorized to work in the US for any employer Work Experience Risk Based Inspection (RBI) Specialist Philadelphia Energy Solutions (PES) April 2019 to Present • Manage inspection assessments and reports for multiple turnarounds, including turnaround summaries for future planning  • Contribute to RBI evergreen reviews of each unit, including its process flow diagrams, corrosion model diagrams and PCMS operations and inspection data  • Use data mining techniques for RBI evergreen and updating database to reflect proper process conditions    • Determine the driver for RBI target date for scheduling and planning direction of resources    • Collaborate with reliability engineering to evaluate alert retirement limits, within the database, to provide accurate projected worst case retirement dates used for proper scheduling of turnaround work PCMS Inspection Database Administrator/Pipe Monitoring Program Manager Sunoco Marcus Hook July 2007 to April 2019 Philadelphia Energy Solutions, & Monroe Energy Inspection Departments  PCMS Inspection Database Administrator/Pipe Monitoring Program Manager  • Forecast annual CML inspections, visual circuit inspections and inspection department performance, for budget and decision-making purposes  • Evergreen and archive inspection piping data, pre, during and post turnarounds  • Apply designated industry governing codes and company data integrity standards to maintain the (PCMS) database  • Build reports and gather data for all planning and execution of routine and turnaround projects  • Compile any possible scope for upcoming turnaround and generate corresponding work request packages  • Update any design and process data to reflect changes made to pipeline and equipment in the field. These changes are maintained in a database and an electronic server and a link is created  • Detail event report for summarizing all testing and repairs performed and recommendations for next turnaround or maintenance project  • Built and maintain a central digital filing system for DOT, resulting in a map and flow diagram, corresponding pipe drawings, proper scheduling and detailed archives Market Research Consultant Peak Performance SJ LLC - Mantua, NJ March 2014 to July 2015 • Conducted an extensive industry analysis, as well as, a SWOT analysis to help business owner Mark Davidson understand how to position his unique brand to the consumer market  • Developed an acquisition strategy for a startup personal training studio, aligned with business objectives  • Utilized cost effective marketing tactics such as social media and word of mouth for promotion of business  • Assisted business owner during execution of marketing plan, including tracks and controls that monitored the effectiveness of the strategy  • Contributed continuous marketing support during the entire first year of business Northeast Sales Coordinator Mistras Group, Inc - Princeton, NJ December 2013 to July 2014 • Structured and implemented ZOHO Customer resource management (CRM) database, providing one secure resource used by all business development teams for storing contacts and contracts  • Created monthly KPI reports to track potential contracts and contracts awarded.  • Profiled potential leads for regional business development teams  • Conducted research among different industries to determine where our resources would be best utilized and to increase potential sales opportunities Education Baccalaureate in Business Marketing The Wharton Business School - Philadelphia, PA May 2011 B.A. in Psychology and Statistics Rutgers University May 2007 Skills SQL, POWER BI, SHAZZAM REPORT WRITER, PRIMAVERA, CRYSTAL REPORTS, EMPAC, EDMS, API 570, API 510, BI, DOT, ADOBE ACROBAT, MICROSOFT OFFICE, AUTOCAD, Excel, Outlook, Data Entry, Management, fast learner, Time Management, Customer Service, Word Certifications/Licenses American Petroleum Institute 580 Certification August 2018 to October 2021 API Risk Based Inspection Certification Driver's License Additional Information Major Projects  Continuous Improvement Team – Turnaround Planning (PES March 2018 – January 2019)  • Conducted a thorough analysis of previous turnaround projects for potential areas of cost savings, leading to $200k in initial savings  • Contributed to planning database (Primavera P6) revamp, resulting in improved communication between capital projects and finance departments    Area Business Team Communications Lead – Routine Maintenance (PES October 2016 – Present)  • Developed and maintained KPI dashboard for communication, among many departments, on progress and projection of company monthly/yearly goals  • Graphically represented pertinent information used for area business team prioritization     RBI & PCMS Implementation – Mechanical Integrity (PES September 2013)  • Completed a large data migration from paper and excel files to a central SQL database (PCMS)  • Created procedures for updating and maintaining the database and mechanical integrity practices associated with the RBI program  • Converted routine inspections from a time-based interval to a risk based interval  • Continuous evergreen support to RBI program    Piping Program Maintenance - Sunoco Marcus Hook & Philadelphia (January 2008 – August 2012) & PES (August 2012 - Present)  • Implemented a prioritization classification for routine inspection schedules resulting in annual savings of 300k, accurate forecasting and budgeting, and increased field productivity  • Restructured the API 570 Inspection Program to a unit focused inspection, resulting in accurate planning of routine inspections, accurate budgeting for manpower and simplified tracking compliance of API code standards    Central Electronic Piping Library - Sunoco Marcus Hook & Philadelphia (July 2007 – August 2012), PES (August 2012 – Present) & Monroe Energy (February 2018 – November 2018)  • Converted piping drawings from hand sketch format to circuit ACAD format  • Created the Pipeline-Circuit Identification Filing Program to correspond/link inspection drawing(s), inspection database and technical documents  • Acknowledged as a main source of communication among departments for planning and executing maintenance and capital projects
Database_Administrator Project_manager
Senior Production/Data Analyst Senior Production/Data Analyst Senior Production/Data Analyst - MedAssurant Inc Owings Mills, MD Systems Analyst  Seeking a company that can leverage my experience of data analytics experience. Looking for an opportunity to assist a company grow by utilizing my technical and analytical background. Work Experience Senior Production/Data Analyst MedAssurant Inc July 2008 to Present Experience in analyzing, reporting and developing recommendations on data related to varied business metrics. Experience in Analytics with a focus on problem solving. Attention to detail and passion for accuracy. Able to use IT and Statistical Tools to identify and evaluate the relationships between data fields and outcomes. Experience in Extracting and Formatting data.  Responsible for the submission RAPS files and the data quality for the Medicare risk adjustment processing system.  Oversee and ensure the day-to-day production and on-time delivery of data products and operation of in-house custom software engines.  Ensure the quality and accuracy of measurements, documentation, reports, metrics and process improvements for data products.  Responsible running SSRS (Report per client, monthly PMPM).  Responsible for creating Economic Analysis based on client needs.  Participate in coding, unit testing, & defect prevention by conducting peer reviews.  Maintain and perform updates to software applications in order for optimum performance. Senior Production/Data Analyst Resolution Health Inc October 2006 to July 2008 Experience with Microsoft SQL Server 2005 and applied knowledge to support the maintenance of SQL databases and the daily Production Operations activities.  Responsible for the day-to-day production and on-time delivery of all products; operation of all software engines, data mapping, data loads and archiving.  Responsible for updating policies and procedures for the Resolution Health suite of products for the Operations team.  Built documentation on Data Mapping with client's file layout in accordance to in house Data Mapping Requirements and assisted developers in loading client data into appropriate SQL databases.  Built File Inventories documenting file retrieval from client's FTP sites. Downloaded corresponding SQL tables utilizing Import/Export utilities on Microsoft SQL Enterprise.  Created SQL scripts for data analysis on beneficiary/member eligibility files, medical and pharmacy claim files along with troubleshooting data loading issues.  Developed QA steps and documented process flows and standards.  Designed, developed, and implemented an application to provide tools for RHI customer service "Survey" calls regarding patient's Mammogram and Pap smear tests. IS Business Analyst Computer Sciences Corporation March 2006 to October 2006 Participated in all phases of the product development, including performing analyses of data, gathering, and definition, to perform cost-benefit analyses. Research and coordinate software solutions as assigned.  Analyzed the data integration requirements of the business operations.  Analyzed and prepare programming specifications. Understand data structures and how data is represented on different forms of media. IS Business Analyst II United Health Group June 2004 to March 2006 Creation/Extraction and Loading of test and production data to support application development tasks. Documentation of data mapping, business rules/business logic implemented Facets application. Worked closely with transactional application developers to understand and support their data needs - structure as well as content.  Assist with statistical quality assurance review and program validation for each project. Attend project team meetings as necessary. Experience in writing functional requirements, technical design, unit testing and deployment documentation. Provide statistical programming expertise for project teams. Interact with other departments, such as Clinical Operations and Project Management, to ensure a high level of client satisfaction through successful execution of projects.  Responsible for utilization of the EIEI (SCS Healthcare Technologies) Software.  Interacted with application developers and business users. Database Administrator HealthCare Strategies, Inc February 2000 to January 2004 Direct contact (face to face and/or by phone) with clients for determination and clarification of the eligibility, medical claims and pharmacy data.  Responsible for selecting methods of delivery of data to/from the clients (select the data layouts, transmission and security methods (FTP, CD, e-mail, PGP), periodicity of transmissions). TCS Healthcare Technologies 2000 to 2000 Software.  Organized the data processing using the MS SQL 2000 DTS packages. Education B.S. in Computer Science Automated Processing of Economical Information Institute of National Economy - Baltimore, MD Catonsville Community College - Owings Mills, MD Skills Database, Database systems, Ms access, Microsoft sql server, Microsoft sql server 2008, Sql server, Sql server 2008, Oracle, Pl/sql, Sql, Data profiling, Jira, Visio, Visual basic, Technical design, Use cases, Hipaa, Documentation, Technical documentation, Problem solving Additional Information SKILL SUMMARY:  Experienced in technical design, technical documentation, and providing in-depth data profiling and analysis.  Create and execute user stories/use cases and experienced in scrum/agile practices.  Strong interpersonal, training, analytical problem solving and leadership skills.  Working experience with Software Testing methodologies such as Wisdom, Facets.  Knowledge of the Health Care standards and protocols: HIPAA (834 & 278), X12, NCPDP (standard & V2 format).  Working knowledge of Care Management systems, Utilization Management systems, Case Management systems, Specialist Referral Management systems, Medicare, Medicaid.    COMPUTER SKILLS:  Knowledge of Windows 2K/XP Professional operating environments.  Experience with Database systems: Microsoft SQL Server 2008-2012, MS Access. Visual Basic (VB), ORACLE, PL/SQL, SQL*PLUS, TOAD, Health Care System.  Experience with JIRA, VISIO.  Familiar with Agile development methodology.
Database_Administrator
Trainer and Training Manager Trainer and Training Manager Charlotte, NC To obtain a challenging position in a financial institution that will allow me the opportunity for personal and professional growth. Authorized to work in the US for any employer Work Experience Trainer and Training Manager Berkeley Hughes & Associates - Charlotte, NC December 2013 to May 2015 Responsibilities  Responsible for training new hires on a weekly basis on how to utilize Simplicity and Five 9 Software. Conducts phone etiquette and script training to new hires in a classroom setting by creating several Microsoft PowerPoint Presentations and Microsoft Excel Spreadsheets. Responsible for monitoring phone calls and managing several associates on the floor for one week and preparing them to be assigned to a team. Interviewed and hired potential candidates. Quality Assurance Specialist ACCENTURE - Charlotte, NC June 2009 to March 2013 NATIONSTAR  • Loan Coordinator    BANK OF AMERICA - Quality Assurance Specialist   • CET, BPG and HAFA Short Sale Training    FANNIE MAE  • Foreclosure Claims Analyst    BANK OF AMERICA  • Loss Mitigation Specialist    CITIMORTGAGE CORPORATION  * Mortgage Closer  * Escalation Manager  * Mortgage Project Manager  * Mortgage Loan Processor Team Lead  * Mortgage Loan Processor Trainer  * Mortgage Underwriter Trainer Assistant  * Developer of On-the-Job Training Documentation  * On-the-Job Training Facilitator Loan Servicing Specialist I. - Default Docs Department WELLS FARGO HOME MORTGAGE - Fort Mill, SC August 2008 to June 2009 Responsible for executing and updating legal mortgage documents for attorneys using FileNet. Responsible for researching chain of title on Mortgage Deeds. Maintain foreclosure assignment inbox. Responsible for updating attorneys with the status on foreclosure documents  Update assignment status spreadsheet and track legal documents to be mailed. Mortgage Banker AMERICAN LENDING GROUP - Overland Park, KS September 2005 to May 2006 Responsible for originating FHA, Conventional and Sub-prime loans from internally provided leads and managing them through funding. Examining, evaluating, authorizing and/or recommending approval of customer applications for residential real estate loans. Compiling loan packages and negotiating the loan structure with applicants, including fees, loan repayment options and other credit terms. Senior Loan Officer OAK STREET MORTGAGE - Chesapeake, VA June 2004 to August 2005 Responsible for originating residential mortgage loans using Pro -V software. Responsible for refinances, debt consolidation and home improvement loans. General knowledge of Investors and programs. Responsible for origination of Conventional and Sub-Prime loans. Pull credit reports and order appraisals. Closed loans for qualified borrowers. Mortgage Broker NORTH CAROLINA MORTGAGE FUNDING - Charlotte, NC June 2003 to May 2004 Responsible for the origination of residential mortgage loans. Responsible for refinances, debt consolidation loans and purchase loans. Link borrowers to the mortgage lender that best suited the borrower's needs. Set office and in home appointments for the borrowers to complete mortgage documents. Prepared complete packages in preparation for underwriting purposes. Closed loans for qualified borrowers. IT Helpdesk Analyst One Call - Charlotte, NC August 2002 to April 2003 Responsible for incoming calls on an ACD line. Responsible for the creation and transfer of tickets on an ITSR ticket tracking system. Maintain and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users experiencing problems and collect information about the problem and leads user through diagnostic procedures to determine source of error. Log and track problems into Track IT system and will assign technicians for completion of work. Reset Windows NT, PeopleSoft, Filenet and Employ passwords. ACF2/RACF Database Systems Administrator STATE FARM INSURANCE COMPANY - Bloomington, IL November 2000 to May 2001 Responsible for providing ACF2/RACF Administration access for regional field office locations using RUMBA and Vanguard Utility Tools (VRA, VSR, & VSA). Process multiple requests and implement tasks associated with regional and field project implementations with the knowledge of Data Security MVS DB2 Administration Tools, SPF, TSO, SDSF and JCL's. Troubleshoot problem tickets utilizing the SFQ system. Act as second level phone support to resolve Regional, Corporate and ISC first line helpdesk personnel. Provide support for an ACF2/RACF Conversion. Consult with project teams on administrative issues and procedures relating to applicable ACF2/RACF requirements. Provide 24-hour on-call support. Database Systems Administrator FIRST UNION NATIONAL BANK - Charlotte, NC November 1999 to August 2000 Provided and maintained RACF, Tandem and AS/400 access to First Union associates using RUMBA. Provided telephone support and grant TSO, CICS and IMS access to First Union associates utilizing RACF on the First Union Mainframe System. Grant access to CICS and IMS transactions utilizing Vanguard and DB2. Received and processed online mainframe access request forms. Administered the security access to all First Union computer systems and assist associates in resolving security access problems. Provided 24-hour on-call coverage after hours for various types of security problems, which included granting access to production jobs with CICS and IMS transactions. Participated in the creation of the ISD Mainframe Procedures Manual. QA Audit Specialist BANK OF AMERICA - Charlotte, NC May 1999 to November 1999 Responsible for identifying and correcting errors on Information Security Request Forms processed by analyst located in Charlotte, Dallas, Jacksonville and Phoenix. Created several spreadsheets for this new environment for departmental records. Maintained and updated all errors that were found on a daily basis. Provided 24-hour oncall coverage after hours for various types of security problems, which included granting access to production jobs through userid and batch id. Data Security Analyst II BANK OF AMERICA - Charlotte, NC May 1997 to May 1999 Provided telephone support and grant TSO, CICS and IMS access to Bank of America employees and outside vendors using RACF, TopSecret, MVS and DB2 on Security Administration Manager (SAM) platform. Monitored, evaluated, and maintain systems designed to protect the data systems and data bases from unauthorized users both within and outside the company. Install, modified, enhanced and maintained data system security software. Administered the security access to all Bank of America computer systems and assist associates in resolving security access problems. Education Associates of Arts in Information Technology UNIVERSITY OF PHOENIX February 2008 to December 2008
Database_Administrator Systems_Administrator Security_Analyst
Project Manager/ Database Administrator Project Manager/Database Administrator Hadoop Administrator Philadelphia, PA • Overall 7+ Years of IT experience in different business areas  • In depth and extensive knowledge of Hadoop architecture and its components.  • Passionate about Hadoop, Big Data and Machine Learning technology.  • 3+ years Hadoop Experience.  • Familiar with components of Hadoop Ecosystem: HDFS, Hive, HBase  • Linux background.  • Proficient in Shell Scripting.  • Experience in Hadoop Administration, Development, Data Migration  • Experience in using MapReduce to develop Hadoop applications and jobs.  • Developed applications for Distributed Environment using Hadoop, Mapreduce and Java.  • Knowledge of Spark and Scala to perform real time data analytics.  • A wide experience in Management, using the developed leadership qualitites.  • Excellent communication and interpersonal skills and outstanding team player with an aptitude to learn.  • Energetic self-starter with excellent analytical and organizational skills. Achieves goals, objectives and in an accurate and consistent manner. Work Experience Project Manager/ Database Administrator Tatin.com Computers - Kazan, RU September 2004 to May 2009 As the project manager/ database administrator for Tatin.com computers, a retail office supply store, and business center, I oversaw a successful opening of M33 cyber café and monitoring network activity for 150+ computers.    • Responsible for answering and resolving customer technical support  • Strong command and knowledge of "Locker" software system, a program designed for daily operations and accounting in an internet café and computer clubs  • Worked independently in a frequently active and stressful environment Education Masters in Management & Management Information Systems in Big Data, Wilmington University - Wilmington, DE June 2015 to December 2017 Masters in Business Management & Organizational Leadership in Integrative Independent Study Project Wilmington University June 2012 to December 2014 Bachelor of Arts in English and German Languages in English and German Languages Tatar State University of Humanities and Education - Kazan, RU September 2006 to December 2010 Skills Algorithms (Less than 1 year), APACHE CASSANDRA (5 years), APACHE HADOOP MAPREDUCE (4 years), Hadoop (5 years) Additional Information TECHNICAL SKILLS    • Programming Languages/Scripting  Java, JavaScript, UNIX shell, Scala  • Databases  Oracle, MySQL, NoSQL,  • Big Data  Hadoop, MapReduce, Pig, Zookeeper, Node Clustering, Distributed Computing, Cassandra  • Cloud Environments  Cloudera, Hortonworks  • Operating Systems  Windows 10, 2003, XP, Vista, 7; GNU/Linux- Ubuntu, CentOS  • IDEs/Applications  Eclipse, Microsoft Office and Open Office suite  • Skills/Interests  Business Analytics, Machine Learning, Design and Analysis of Algorithms
Database_Administrator Project_manager
Global Sales & Marketing Global Sales & Marketing Global Sales & Marketing - Preval Des Plaines, IL Highly motivated and talented business professional with diverse work experience and an expertise for developing strong customer relationships. Talent for effectively handling multiple tasks simultaneously and grasping complex situations with ease. Professional Integrity, sense of accountability, strong database management skills, well organized, detail oriented, and excellent problem-solving abilities. Adapts easily and learns quickly, exceptional communication skills, computer savvy, and comfortable working independently or as an integral member of a team. Accustomed to handling confidential and sensitive material exceeds in high-pressure situations, and extraordinary customer service skills. Work Experience Global Sales & Marketing Preval - Bridgeview, IL 2012 to Present Responsible for all communications and account management for international distributors and customers that results in sales. This includes:  • Identification of Customers' needs  • Presentation of products that could be beneficial to the customer  • Demonstrating and troubleshooting to insure best product experience.  • Insuring that the Customer has all marketing material for their success in distribution.  • Follow up on leads via phone or email.  • Prepare sales reports  • Manage lead database  • Negotiate with potential customers  • Attend tradeshows to obtain new customers  • Maintain relationships with current customer and/or distributors  • Monitor all international orders for processing efficiency    Planning exhibitions/tradeshows to provide the opportunity for a wide range of potential buyers to meet with a salesman and experience the company's products. Tradeshows range from general consumer shows to specialist trade events, organization and involves:  • Financial and managerial administration  • Marketing exhibition space/stands  • Advertising and publicizing events  • Problem solving  • Logistics  • Air travel and hotel accommodations    Also responsible for uploading current or new products onto websites (i.e. Home Depot, Amazon, Etc.). Maintaining the accuracy of product descriptions, pricing, images, videos, and YouTube links. Merchandiser American Greetings - Harwood Heights, IL 2010 to 2012 Responsible for keeping the card department orderly and stocked. This involves offering stocking orders, re-ordering merchandise as needed, maintaining seasonal, and special display according to plan-o-grams. Also, handling any customers and/or store staff questions or concerns while on site. Database Administrator Boys & Girls Clubs - Chicago, IL 2001 to 2008 KidTrax certified and worked in conjunction with Nfocus software tech support and development staff to maintain 32+ individual databases. Create and prepare complex weekly, monthly and yearly reports. Authored Company Training Manual for other KidTrax users within the organization covering the Metro Chicago Area. Coordinate and schedule meetings and events. Responsible for all general office duties, electronic filing system, and UPS shipments for the department. Responds calmly and efficiently to client issues quickly resolving problems that emerge. Identify creative solutions to client problems and assist clients to understand database related queries. Maintain close, respected relationships with clients to ensure continued business success. Trained new employees. Point of Contact for Customer Service Line assisting staff with technical related issues. Front Desk Agent Double Tree Club Hotel - Des Plaines, IL 1999 to 2001 Greeting guest upon check-in into the hotel, and offered concierge service to all guest. Attended to any complaints personally and resolved quickly. Daily data entry and billing duties, switchboard, cash handling, and general office duties. Also assisted in the Operations Department during events held in the hotel banquet rooms. Import/Export Agent, Miami aircraft support - Chicago, IL 1998 to 1999 Preparing documents for cargo on inbound/outbound international flights and clear all cargo with U.S. Customs. Maintained all data entry, general office duties, and switchboard. Greeted drivers and directed them to the correct area of the warehouse for incoming and outgoing shipments. Worked in the warehouse loading and unloading cargo when needed. Medical Clerk Family Planning Associates - Chicago, IL 1998 to 1998 Sterilizing medical instruments and disposing of medical waste after procedures. Covered front desk operations when needed. Greeting patients upon arrival, scheduling appointments, data entry, general office duties, and switchboard. Education High school or equivalent Skills CUSTOMER SERVICE, EXCEL, MICROSOFT OFFICE, OUTLOOK, WORD, Scheduling, Marketing Additional Information Skills  Microsoft Office Programs: Word, Excel, Outlook  iWorks Programs  Type 50 words per minute  Strong Customer service skills
Database_Administrator
Team Lead Team Lead Team Lead - Apple One Hampton, VA Dynamic, energetic, dedicated, hardworking individual with years of experience, striving to build rapport and provide high quality customer service as an Information Technology Specialist (TCF Trainee). Experienced, and possess proven capability in translating complex processes and utilizing effective analysis to solve problems. Employ active listening and collaborative approach to build strong relationships and meet objectives.    Ability Summary  *Speaking, *Coordination, *Critical thinking, *Judgement * Decision making, *Social perceptiveness, *Management and Personnel Resource, *Monitoring, *Reading and Comprehension, *Negotiating, *Active Listening, *Virus removal software, *Web applications, *Microsoft Word, Excel, PowerPoint, Access, *Windows XP, *Basic repair of PDA and smartphone devices, *SQL service knowledge, *Trouble shooting of computers and peripherals, *Networking Work Experience Team Lead Apple One - Hampton, VA 2017 to Present • Manage the day-to-day planning, operation and problem solving so team meets its required level of service or production. Monitor schedule adherence, assign and direct work, appraise and motivate performance. Effectively communicate corporate and business expectations to all team members.  • Resolve customer complaints or answer customers' questions regarding policies and procedures related to KanCare.  • In absence of supervisor; supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.  • Implement corporate departmental policies, procedures, and service standards in conjunction with management.  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.  • Train or instruct employees in job duties or company policies or arrange for training to be provided  • .Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.  • Recruit, interview, and select employees.  • Interpret and communicate work procedures and company policies to staff.    • Voluntarily assisted with the IT team with IT issue in the KanCare department. Help with PC setup, troubleshooting any minor PC issue in the department prior to submitting any helpdesk tickets. Any other minor IT concern in the KanCare department ES will ask me to assist prior to reaching out the IT team to process help desk ticket. Account Service Representative PRA - Hampton, VA 2016 to 2017 • Familiarize self with all current accounts    • Communicate with clients about campaign direction, deliverables and next steps    • Record all transactions relating to client payments    • Generate and distribute invoices for services rendered    • Audit all client files quarterly to ensure accurate record keeping    • Communicate with the creative, accounting and management departments of the business    • Monitor company email and other communication systems to ensure fast responses to clients    • Meet with clients to discuss future projects and campaigns    • Conducted debit resolutions by verbal and written contact with customer, utilizing high degree of resolution Executive Response / Escalation Representative II SPRINT - Hampton, VA 2009 to 2016 Researched and facilitated resolution of highest level escalated or sensitive customer complaints regarding products and services received through numerous avenues.    • Conducted resolutions by verbal or written contact with customer, utilizing high degree of discretion.  • Documented all contact, ensuring all relevant information was preserved and follow-up communications were prompt.  • Collaborated with other teams, utilizing other contact centers or customer service resources to assist in complaint resolution when necessary.  • Analyzed root causes of problems, identifying opportunities for process improvement.  • Served as a professional representative of the supervisor to executive clients  • Resolved customer complaints and concerns with strong verbal and negotiating skills  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction  • Built customer loyalty by placing follow-up calls for customers who reported product issues Jr. Database Administrator COLEMAN AND ASSOCIATES - Norfolk, VA 2006 to 2009 * Utilized specialized software to store and organize data. Assisted with configuration, database design, migration, and performance monitoring, security, troubleshooting, backup, and data recovery. Ran daily report to track calls coming from customer service rep.  * Worked mostly with the maintenance of a company but could also specialize in developing a database. Established the necessity of the users and monitor their security and access.  * Monitor the performance and manage the parameters to give fast responses to users. Mapped out in outline the conceptual design for a database, and the organization of data and the accessibility for users.  * Processing the logical design in a way that it can be converted to a specific data model. Refine the physical design for them to meet the requirements of system storage. Install and test the new version of database management system.  * Write documentation for the database; data standards, procedures and metadata.  * Control privilege and permission for access, also talking to technical staff to make sure of the integrity and security of the database.  Managed SQL database, ensuring data collected was accurate and did not overload database Customer Care / Tech Support Handle TELETECH - Hampton, VA 2004 to 2006 • Processed incoming customer calls regarding billing, coverage, or equipment issues, routing and escalating accordingly.  • Explained policy and procedure information, providing clarification and understanding to callers.  • Responsible for all customer inquiries and questions regarding their personal computer or portable device (smart cell phone, mp3 player, PDA).  • Diagnosed and provided path to resolving inquiries  • Provide excellent customer service and analyze problems effectively at all times  • Worked with confidential customer information  • Problem solve to help customers resolve issues on first call  • Accurately logged all customer interactions in data management system  • Achieved Call Center Metrics including call handle time and customer satisfaction scores  • Communicate positively with team members, customers and other partners  • Thrived as a team player in a fast-paced, high-energy, change-oriented environment  • Participated in additional training courses when needed  • Performed other related duties and assignments as required and as assigned by supervisor Education Keller Master of Information Management Systems in Concentration and Information Security Virginia State University - Petersburg, VA August 2017 Links http://www.linkedin.com/in/latoya-mcherrin
Database_Administrator
Operations Program Manager Operations Program Manager Operations Program Manager Champaign, IL I am a professional program manager with 15 years of IT experience. My technical experience give me a high advantage deal complex IT programs, including leading resources, understanding their assigned tasks and translating any technical information to upper management.   My strengths include the ability to manage big teams, working with cross-functional teams, problem solving, and creating satisfied customers.     The skills I can bring immediately to the job are:    1. Preparing Program/Project Management procedures for a new IT organization, assuming control of existing programs/projects inherited from other divisions and managers and creating the project office environment for new staff.  2. Strong customer communication, building relationship, which helps to mitigate project risks.  3. Project management experiences that involved negotiating contract variations and substantial management with sub-contractors and customers.   4. Business financial management, controlling cost and securing the expected margin at the end of the project.  5. Management of critical cross-functional projects areas.  6. Hands on experience in different IT areas.  7. Teams management.  8. Developed and maintained performance reporting upper management for proper follow up.  9. Understand billing milestones and approved the invoicing of the project service.  10. Analyzed data to identify regional performance issues and develop options for corrective action to be taken.  11. Alignment and negotiation for project scope, deliveries, milestones, scheduling, with internal areas and customer.    I have been required to participate in, and manage, teams of up to twelve members.   My management style is participative with a focus on developing and empowering others to achieve business objectives. Sponsorship required to work in the US Work Experience Operations Program Manager Thales - Atlanta, GA April 2019 to Present Gemalto was acquired by Thales Program Manager Gemalto Inc. - Atlanta, GA July 2016 to Present ·        Work with different functional areas to deploy strategic programs.  ·        Negotiate partnership with other companies to bring innovation solutions.  ·        Manage strategic programs involving different functional groups.  ·        Identify Risks and Actions.  ·        Financial analysis and definition of process cost for controlling.  ·        Crisis management for Tier-1 customer, handling customers’ VP level.  ·        Define KPIs for management follow up.  ·        Reporting programs progress to upper executive management level.  ·        Problem management resolution on managers’ level using Lean process methodology.  ·        Deployment of Strategic organization changes to improve internal processes.  ·        RACI analysis and defining for re-assignment of responsibilities.  ·        Advising upper management on strategic decisions.  ·        Coaching junior managers.  ·        Conflict resolution between internal teams.  ·        Managing a team up to 8 people.  ·        Identify synergies between company different business lines. Technical Project Manager Gemalto - Austin, TX April 2014 to June 2016 Responsibilities  • Project management coaching, helping new PM to deal with important customer.   • Help Sales team with customer RFQ.  • Analyzing customer requirements  • Identifying what product can fit customer requirements.   • Quoting the project workload cost.  • Designing solution.  • Building and quoting hardware specification for the proposed solution.  • Understanding business needs and encompassing requirements definitions.  • Project management  • Manage many projects in the same time.  • Customer communication (internal and external).  • Conducting regular status meetings.  • Communicate project status to upper management.  • Responsible for alerts and escalations.  • Team management (developers and integrators).  • Time plan follow up.  • Crisis management.  • Budget management (Track budget and expenditures related to project).  • Track closely the time spent on the project and the Estimate to Completion (ETC)   • Anticipate clients needs and proposes alternative delivery solutions or business solution in cooperation with sale team  • Financial status report.  • Defining Statement of work (based on the customer contract).  • Risk Management.  • Monitoring project.  • Identify and implement best practices.   • Tracking project KPI.  • Apply the quality processes deployed in Services departments.  • Manage and achieve revenue goals set for project(s).  • Defining and managing the scope of projects.  • Leading and developing project plans.  • Understanding full life cycle and deliverables.  • Maintain satisfaction within assigned project team and workload balancing   • Trigger invoicing at respective milestones   • Ensure project profitability.  • Grow long-term relationships with clients by continually seeking to increase customer satisfaction and deepen client relationships.  • Ensure handover to the support team or specific internal/external interface.  • Project commitment ensuring its delivery (using my technical experience to help the integrators).  • Creating internal relationship with other areas.    Skills Used  • Project Coordination for systems implementation.  • Customer relationship skills.  • Customer Requirements analysis.  • Ability to assess a business’ technology needs and translate that into technology-based solutions related to areas such as operational.  • Negotiation skills.  • Budget management.  • Financial management.  • Team management skills: experience with multidisciplinary teams (Brazil, Argentina, Mexico and Colombia).  • Time management.  • Pre-Sales skills  • Telecom business knowledge.  • Communication. Ability to work directly with customers to ensure successful implementation of custom IT solutions.  • Organizational skills  • Resource management skills. Ability to distribute resources across multiple projects based on priority and availability.  • Writing skills  • Ability to troubleshoot and work towards resolution of problems with IT systems.  • Ability to work directly with IT staff to explain concepts and requirements of projects when assigning work. Project Manager Gemalto April 2012 to March 2014 • Help Sales team with customer RFQ.  • Analyzing customer requirements  • Identifying what product can fit customer requirements.   • Quoting the project workload cost.  • Designing solution.  • Building and quoting hardware specification for the proposed solution.  • Understanding business needs and encompassing requirements definitions.  • Project management  • Manage many projects in the same time.  • Customer communication (internal and external).  • Conducting regular status meetings.  • Communicate project status to upper management.  • Responsible for alerts and escalations.  • Team management (developers and integrators).  • Time plan follow up.  • Crisis management.  • Budget management (Track budget and expenditures related to project).  • Track closely the time spent on the project and the Estimate to Completion (ETC)   • Anticipate clients needs and proposes alternative delivery solutions or business solution in cooperation with sale team  • Financial status report.  • Defining Statement of work (based on the customer contract).  • Risk Management.  • Monitoring project.  • Identify and implement best practices.   • Tracking project KPI.  • Apply the quality processes deployed in Services departments.  • Manage and achieve revenue goals set for project(s).  • Defining and managing the scope of projects.  • Leading and developing project plans.  • Understanding full life cycle and deliverables.  • Maintain satisfaction within assigned project team and workload balancing   • Trigger invoicing at respective milestones   • Ensure project profitability.  • Grow long-term relationships with clients by continually seeking to increase customer satisfaction and deepen client relationships.  • Ensure handover to the support team or specific internal/external interface.  • Project commitment ensuring its delivery (using my technical experience to help the integrators).  • Creating internal relationship with other areas. Integration Engineer Gemalto - Rio de Janeiro, RJ July 2008 to April 2012 • Prepare basic infrastructure to deploy Gemalto solutions.  • OS Installation and configuration.  • Security Best practice implementation.  • Oracle database installation and configuration.  • Network configuration (switch layer 2 and 3).  • Storage configuration (defining zoning – SAN - and creating volumes).  • Creating shell routines.  • Deployment Gemalto VAS solution, OTA, Device Manager, Phonebook Backup, etc.  • Integrating with other telecom components, e.g. SMSC.  • Testing, validation and doing acceptance with customer.  • Implementing and validating customer’s custom solutions.  • Migrating Solution (binaries, configuration files and database).  • Troubleshooting and leading with R&D for further assistances.  • Monitoring implementation (SNMP).  • Creating project documentation.  • Deploy Plan, Internal tests, Acceptance tests, Operation and Maintenance guide, etc.  • Giving training to customer.   • Working with Project Manager and Sales to identify customer requirements (RFQs)  • Helping Project Manager to create a workload for project quotation.  • Defining solution design.  • Defining best hardware for the solution designed.  • Helping other areas during crises.  • Actively mentor junior team members. Support Analyst Brasilcap Capitalizações May 2006 to July 2008 from May/2006 to Jul/2008)  A company from "Banco do Brasil", responsible for selling and administer "Titulos de Capitalização" product.    Position: Support Analyst  Main Responsibilities:  • Responsible for the administration of network components (firewall, switches, and routers), servers (Linux and Windows) and storages.  • Worked with internal and external audits.  • Negotiating support and acquisition contracts. Writing justification for choose some supplier and submitting it to the company directors. Database Administrator (DBA) Previ - Caixa 2003 to May 2006 de Previdência dos funcionários do Banco do Brasil - (from Augi/2003 to May/2006)  Brazilian pension fund for "Banco do Brasil" employees.    Position: Database Administrator (DBA)  Main Responsabilities:  • Responsible for administration of Oracle database. Managing the database instance, maintaining the backup operation, creating database objects, supporting developer issues (development and database) and creating application to help the activities. Education MBA in Business Management IBMEC - RJ - Rio de Janeiro, RJ 2012 to 2014 BA in MOT - Network Computer Management UFRJ - Rio de Janeiro, RJ 2007 to 2008 Bachelor in Computer science UNESA - Rio de Janeiro, RJ 2001 to 2005 Skills Program Management, PMI, Project Management, PMP, Project Management Certifications/Licenses Driver's License Additional Information • Management skills: experience with multidisciplinary teams (Brazil, Argentina, Mexico and Colombia).  • System managements, like Windows and Linux based.  • Database management, Oracle and PostgreSQL  • Network administration  • Creation of management reports.  • Development knowledge, C, C++, Java, SQL and PL/SQL.
Project_manager Database_Administrator
Tech Support Tech Support Tech Support - US Patent Office Clinton, MD • Re-imaged and setup large quantities of machines for hardware refresh project  • Tested and Packaged applications for corporate wide distribution using VMware  • Experience in using FTP, Telnet and SSH  • Brought linked mapped drives back online via troubleshooting  • Demonstrated expertise in the diagnosis, troubleshooting and resolution of printer issues.  • Performed maintenance on PBX phone systems per customer requests  • Performed database administration tasks including creating SQL scripts, running hot and cold backups, executing procedures and functions, administering user profile access and performance tuning.  • Managed the design and installation of performance databases as it relates to multiple platforms.  • Diagnosed, installed, and corrected problematic hardware and software.  • Experience in communications and a background for troubleshooting transfer abort.  • Have over 5 years Oracle experience. Work Experience Tech Support US Patent Office July 2019 to Present Performed quality control checks on all installations of equipment and software, both baseline new and refurbished equipment to designated specifications as requested by daily schedule. Performed connectivity and data issue troubleshooting. Completed client data migration using SCCM. Assisted in keeping quality control of assets in and out of work areas. Setup various laptops and handheld computers as necessary and installed at clients site when required. Updated Remedy tracking system to provide support, repair, maintenance, configuration and installation of laptops, desktop computers, printers, peripheral equipment and software. Ensured that the EAMS ticket was completed and resolved to the user's satisfaction. Ensured that the Remedy and SharePoint tickets were completed and resolved to the users' satisfaction Tech Support Lincoln Housing May 2019 to June 2019 Diagnosed and corrected problematic operating system software. Coordinated with Vendors in installing phone systems. Remotely supported and maintained PBX phone systems per user's request. Installed and setup IBM network servers for Call center. Setup and supported wireless access points (WAPs) for guest logins. Installed and setup Video conferencing devices for meetings across the region. Setup and configured Checkpoint and Fortinet UTM edge devices across Mid-Atlantic region. Tech Support Fannie Mae - Washington, DC February 2011 to April 2011 Deployed large quantities of machines for the Fannie Mae Refresh project using Ghost imaging software. Initiated requirements meeting with business units to discuss application specifications and to generate installation procedures. Performed user acceptance procedure testing procedures (UAT) to ensure data transfer was not compromised. Provided access to network drives by linking mapped drives to the Registry. Increased turnaround time for completing and closing out tickets in Remedy. Tech Consultant Native Staffing Firm - Washington, DC August 2009 to February 2011 Installed and configured Windows applications for support operations. Configured and coordinated the huge rollout of inventory workstations and printers to client site locations. Wrote and developed database scripts for enforcing referential integrity. Performed independent researches on problematic applications on ways for troubleshoot efficiently. Coordinated hardware configuration of remote access networks for new work sites. Supervised, directed, and monitored the productivity of four installers. IS Tech Support II Verizon Wireless - Hanover, MD July 2008 to August 2009 Created and provided email notifications for help-desk trouble tickets. Implemented data backing methodology to prevent network outage issue. Resolved and entered technical support documentation into Remedy ticket system for faster resolution. Installed and configured ACSS and Microsoft applications for support operations. Implemented backup procedures and participated in several Disaster Recovery tests.Wrote and implemented database triggers to enforce database integrity. Developed and trained new employees on strategies to decrease churn. Worked independently as well as part of a team to troubleshoot, monitor systems and applications, responded to phone calls and e-mail inquiries. Telecom Analyst Chevy Chase Bank - Laurel, MD November 2003 to April 2008 Coordinated hardware configuration of remote access networks for new Branch locations. Supervised and directed the distribution of inventory equipment worth millions of dollars. On-site technician for installation of Branch networks with full accountability of all hardware, software and network support to ensure Branches opened on schedule. Managed both off and on-site contractors to control and manage project risks using Microsoft Project software. Supervised various department heads for the procurement and installation of network and computer equipments. Wrote triggers and functions to maintain Data integrity and return quick search results for the Bank's software record database. Skills used LAN/WAN, SMTP, TCP/IP, VPN, Microsoft Project, extended access list controls, NT, XP, and Windows 2000- 2003 server. Oracle Database Administrator Das Inc - Silver Spring, MD May 2000 to August 2003 Implemented business rules to production database using procedures, packages, trigger scripts. Mounted several new databases on windows and unix platforms for developmental projects. Supervise the design phase of the layout structure for each database. Implemented optimized SQL scripts to increase database efficiency and resolving resource conflicts. Wrote and implemented triggers at various levels to add functionality and security to tables and reports. Planned and performed the backup and recovery procedures using RMAN. Set up a high availability environment for some round-the-clock applications using a standby database. Help Desk Support Towson U - Towson, MD September 2001 to May 2003 Diagnosed, installed, and researched problematic software and hardware.Tier I and Tier II desktop support analyst. Debugged scripts written in various languages. Developed Problem Resolution Center (PRC), a team dedicated to using remote tools and technology to resolve students' issues. Operating systems supported: Windows XP, Windows 2000, Windows NT 4.0, Windows 98, Windows 95, and DOS Windows. Team Lead for S.T.E.P program. Support Training and Enhancement Program (S.T.E.P.) for in-house education of peers and integration with other services. Created and managed user accounts in the Solaris environment.  Computer / DBA Skills  Hardware: IBM Intellistation and M series workstations, X series servers, UTM-Edge Devices, Wireless Range Extenders, Routers, CPM Port management, Wireless and LAN printers  Software: LogMeIn, WebHelp Desk, Checkpoint, Access DB, Windows, Oracle RDBMS, RMAN, SQL Enterprise Manager, Microsoft Office 2007, MS SQL Server, Unix Shell Programming, Active Directory, DNS, DHCP, Power shell  Operating Systems: Windows NT, Windows XP, Windows Server 2000, Windows 2003, Unix, IBM SYSM  Databases: Oracle, DB2, Sybase, SQL, Access Education Bachelor of Science degree in data modeling Towson University 2001 to 2003 CLI Technical Institute 2000 to 2001 University of Maryland, College Park - College Park, MD 1999 to 2001 Skills Db2, Oracle, Sql, Sybase, Unix, Windows 2003, Windows xp
Database_Administrator
Service Contracts Sales Support Service Contracts Sales Support Service Contracts Sales Support - Olympus Corporation of the Americas, Pennsylvania Wescosville, PA • A self starter who is proficient and result oriented.  • Possess strong problem-solving and organizational skills.  • Quick learner who is eager to learn and practice new concepts.  • Capable of working independently or in a team environment.  • Excellent multi-tasking abilities by working with different projects.  • Fluent in English, Kiswahili, Gujrati, Urdu and Hindi. Work Experience Service Contracts Sales Support Olympus Corporation of the Americas, Pennsylvania November 2018 to Present USA  • Run various reports and use the data to validate and analyze details related to service quotes and equipment ownership.  • Maintain service contracts in CRM by extending, adding or removing items as per the requests.  • Proactively prepare addendums to add newly sold equipment or remove items to existing service contracts which includes Trade-in items.  • Creating new and renewal quotes for existing and new service contracts. Medical Insurance Customer Service Representative Sykes Enterprises, Incorporated October 2017 to March 2018 Pennsylvania, USA  • Help resolve customers' needs via inbound phone calls.  • Assist members and providers with understanding individual health care benefits.  • Assist to explain the benefits and coverage associated with different types of health care plans and describe exclusions and non-covered treatment approaches.  • Follow up with members and providers. Office Administrator Computer World, Pennsylvania May 2010 to June 2017 USA  • Proficient in writing and handling business correspondence which includes invoices, LPOs, billing and monthly reports.  • Proficient in working effectively in a fast paced environment while juggling multiple tasks at a time with proven ability to organize personal work priorities.  • Proven front desk handling skills, demonstrated ability to handle phone calls and correspondence effectively.  • Proven ability to schedule appointments involving more than one department effectively.  • Competent in basic PC operations and software including windows OS, internet and MS office suite and demonstrated skills in computer maintenance and basic troubleshooting of windows.  • Operational knowledge of the functioning of various office equipment including facsimile machines, scanners and photocopiers. Junior Database Administrator ITB - Toronto, ON June 2006 to July 2007 Canada  • Creation of profiles for users and restricting resources to users through these profiles.  • Creation of table spaces, adding data files, sizing data files of table spaces altering database, dropping of unwanted table spaces.  • Backup database which included backing data files, log files, documenting backups, verifying the integrity of backup files.  • Database performance tuning for optimal results.  • Exporting and importing of data using export/import utilities.  • Assisted in creating triggers, functions, queries and generating reports. Programmer/Analyst Net Plus - Toronto, ON January 2004 to December 2004 Canada  • Worked in a team to gather information from clients with face-to-face meetings to identify their project requirements.  • Analyzed systems, designed user interfaces according to user requirements.  • Developed and designed programs using Visual Basic.NET, ADO, Oracle 9i and Crystal reports and used UML and the Rational Rose to model the software.  • Deploy the program and any make necessary changes required.  • Prepared user manuals and technical documentations and provide training for proper use of the program. Education Diploma in Software Developer, Database Administrator Seneca College - Toronto, ON 2003 Skills DATABASE ADMINISTRATION, DATABASE, DATABASE DESIGN, DB2, MS ACCESS Additional Information TECHNICAL SKILLS  Programming Languages:  • C, C++, Java, Visual Basic Visual Basic.Net  Operating Systems:  • Windows, UNIX, Linux, AS400  Databases Environment:  • MS Access, My SQL, PL/SQL, Oracle, Database Administration, Database Design & Modeling, Oracle Productivity Tools, Oracle Forms, DB2.  Software Tools:  • Adobe Photoshop, Adobe Illustrator, Office 365, MS Project, Flash MX, Dreamweaver, Rational Rose, Visual Studio, Visio
Database_Administrator
Data Engineer / Informatica administrator / ETL Programmer and Analyst Data Engineer / Informatica administrator / ETL Programmer and Analyst Data Engineer / Informatica administrator / ETL Programmer and Analyst - Experian Consumer Services Irvine, CA Work Experience Data Engineer / Informatica administrator / ETL Programmer and Analyst Experian Consumer Services - Costa Mesa, CA 2013 to Present Satisfied business requirement with various b2b vendors. Accomplished in development and support of Data Engineering using AWS toolset. Data Warehouse using ETL for Reporting. Technologies used are: Informatica Power Center v10.2.0, AWS Redshift v4.2, AWS EC2, AWS S3. MS SQL server v2010, Netezza database, Control-M scheduler, Alteryx ETL, Tableau reporting, Denodo virtualization server and Linux.  • Installed and migrated Informatica Power Center to AWS EC2 Redhat Linux in order to move out of on premise data center to the cloud.  • Stand up Denodo virtualization server on AWS EC2 Amazon Linux to facilitate data availability to business self service portholes.  • Preserved Informatica administration for migrations, database connection, security permission and conduct code review to confirm to best practice and standards.  • Enriched Informatica ETL as the data integration tool. Writing and supporting Informatica code with mapping, workflows. Creating parameter files to create seamless environment promotion.  • Coordinated the Informatica ETL using tools such as: AWS Redshift, Microsoft SQL and Netezza database. Planned testing cycles, parallel testing tasks with outsourced staff.  • Produced enterprise solution scheduling in Control-M instead of crontab, Informatica scheduler.  • Participated in daily stand up of Agile/Scrum team to provide transparent task management. Utilizing task tracking using JIRA. Partake in iteration planning with grooming and planning sessions.  • Communicate with Business to clarify requirements then derive unit test case data. Derive business requirements document (BRD) to help manage expectations to new data sets. Senior Technical Consultant Automobile club of Southern California - Costa Mesa, CA 2012 to 2013 Achieve development and support of Business Intelligence and Data Warehouse ETL for Reporting initiatives. Technologies used are: Informatica v9.1.0 and SSIS 2008. Teradata and MS SQL server v2005, v2008 Fast Track. Control-M scheduler.  • Accurately satisfy business requirements by isolating unique business test case. Using known input to provide expected outputs. This address two issues: ETL accuracy and customer satisfaction.  • Facilitated Quality Assurance test management cycles by enabling static baseline database tables to measure deltas in data testing cycle.  • Streamlined performance and tuning of ETL batch jobs for Data Marts. Achieving 3 minutes table materialization instead of 30 minutes.  • Improved ETL and database support in area of coding standards. Standards achieved reliability, maintainability as well as rapid development of code. Improved a 2 days process to 2 hours. Database Developer Access Data Consulting Corporation - Lake Forest, CA 2011 to 2012 Retained to facilitate the Information Technology support of this commercial services office. Technologies used are: MS SQL v2005 & SSIS ETL v2005.  • Improved SQL server and ETL job performances 60% with recognition the bottlenecks. Techniques include utilize lookup transformation in asynchronous transformations and minimizing logging data with bulk mode instead of row by row.  • Increase business productivity 95% by improving SQL & ETL architecture of intraday delta loads. Approach was to enable data high availability by using pointer references during the long load times.  • Eliminate monthly emergency change tickets by planning and standardizing the business process. Proactively mitigate the weakest links with redundancy to critical processes. Business Intelligence Associate Arch Bay Capital - Irvine, CA 2011 to 2011 Primary focus is to sustain BI/DW ETL initiatives for mortgage investment firm to allow for maximize return company investment. Technologies used are: MS SQL v2008, SSIS ETL v2008. Team Foundation Services for source control. Student New Horizon computer Learning Center - Anaheim, CA 2010 to 2011 MCITP education - Microsoft Certified IT Professional DB Developer for SQL Server 2008 with Business Intelligence (SSIS, SSAS, SSRS) Training Program with Instructor Led Training. Senior Programmer/Analyst Capital Group Companies - Irvine, CA 2003 to 2009 Experience with BI ETL integration processing to provide Human Resource data to internal application and outside vendors with quality and punctual implementation. Technologies used are: Oracle 10g, Sybase v12.5, Informatica v8.1, Perforce, AutoSys. HP UNIX 11i and Solaris. Unix ksh. Education Bachelor of Science in Computer Science California State Polytechnic University at Pomona - Pomona, CA Skills Ssis, ETL, Data Warehouse
Database_Administrator
DBA DBA DBA - Electronic Funds Source I am a seasoned Information Technology Professional with experience in the following areas:  • Database Development & Administration  • Application Development  • Project Management  • Project Estimation & Budgeting  • Business Requirement Analysis & Documentation  • Application / Database Testing  • Supporting of Microsoft Active Directory / Systems Administration Environment Work Experience DBA WEX Inc. August 2013 to Present • Administering databases in SQL 2005, 2008 R2, 2012, 2014, 2016  • Performance Tuning using Microsoft SQL Profiler and Database Tuning Advisor  • SQL Server Reporting Services Administration / Development  • SQL Server Integration Services Administration / Development  • SQL Clustering Administration / Support  • Log Shipping Administration / Support DBA Green Tree Servicing April 2013 to June 2013 • Administered databases in SQL 2000, 2005, 2008 R2, 2012  • Installed SQL 2008 R2 & 2012 databases  • Performance Tuning using Microsoft SQL Profiler and Database Tuning Advisor DBA Mortgage Resource Center November 2012 to February 2013 • Administered 30 databases in SQL 2000, 2005, 2008 R2  • Installed SQL 2008 R2 databases  • Managed Snapshot and Transactional Replication and Mirroring  • Performance Tuning using Microsoft SQL Profiler and Database Tuning Advisor  • Scheduled after hours SQL Database maintenance and patches  • Developed SQL Server Integration Services packages (SSIS) in SQL 2008 R2  • Developed SQL Server Reports (SSRS) in SQL 2008 R2  • Worked with Third Party Vendors to install and administer SQL 2008 R2 databases  • Developed SQL code using SQL Server T-Sql in SQL 2008 R2  • Trained and Mentored Application Developers in developing Database objects using T-Sql code DBA Washington County April 2012 to September 2012 • Administered 50 databases in SQL 2000, 2005, 2008 R2, Oracle 11i  • Installed SQL 2008 R2 databases  • Managed an Active-Passive SQL Cluster Environment  • Managed Snapshot and Transactional Replication between two office locations  • Performed backups/restores using Red Gate SQL Backup  • Performance Tuning using Microsoft SQL Profiler and Database Tuning Advisor  • Scheduled after hours SQL Database maintenance and patches  • Converted SQL Server Databases from SQL 2000, 2005 to SQL 2008 R2  • Developed SQL code using SQL Server T-Sql in SQL 2008 R2  • Trained and Mentored Application Developers in developing Database objects using T-Sql code.  • Developed SQL Server Integration Services packages (SSIS) in SQL 2008 R2  • Developed SQL Server Reports (SSRS) in SQL 2008 R2  • Worked with Third Party Vendors to install and administer SQL 2008 R2 databases SQL Developer Virtual Radio Logic January 2012 to April 2012 • Assisted with SQL Server Administration / Development in SQL 2005 and 2008 R2  • Designed SQL Server Integration Services Packages (SSIS) to support a Analysis Services cube environment in SQL 2008 R2  • Developed SQL Server Analysis Services (SSAS) Cubes n SQL 2008 R2 to support the Marketing Department.  • I worked on troubleshooting performance issues with production SQL code  • SQL Server Database Conversions from SQL 2005 to 2008 R2  • Worked with Business Analysts and Application Developers to coordinate Stored Procedure Development and Database Connectivity DBA/ SQL Developer Dolan Media February 2011 to January 2012 • Administered and Maintained Databases in SQL 2000, 2005, and 2008 R2  • Setup and Maintained SQL Replication: Snapshot & Transactional, Mirroring, Log Shipping in SQL 2008 R2 to provide Business Continuity and Disaster Recovery solutions  • Developed and supported SQL Server T-Sql objects in SQL 2000, 2005, and 2008 R2 to support and Application Development environment  • Designed and Administered Integration Services packages (SSIS) i n SQL 2005 and 2008 R2  • Created SQL Server Reports (SSRS) in SQL 2005 and 2008 R2  • Trained and Mentored Application Developers on developing SQL Server T-Sql coding SQL Developer Food Services of America August 2010 to February 2011 • Microsoft SQL Server Development: T-SQL development in SQL 2008 R2  • IBM DataStage Development: Datastage Packages  • Business Requirements Analysis and Documentation  • Data Analysis Database / Application Consultant Independent January 2005 to August 2010 • Microsoft SQL Server Administration / Development in SQL 2000, 2005, 2008 R2  • Oracle Database Administration / Development in 9i, 10g, 11i  • SSAS - Analysis Cube Design / Administration  • SSIS - Business Intelligence Design / Administration  • SQL Server Performance Tuning  • SQL Server SSIS, SSRS  • Migration from SQL Server 2000 to SQL Server 2005 32-bit & 64-bit  • Microsoft .Net Web Development in .Net 2003 & 2005, Classic ASP  • Integration of IBM AS/400 data into SQL Server 2005  • Business Objects / Crystal Reports Xi Report Development  • Wireless Technology Problem Resolution  • Project Management  • Business Requirements Analysis and Documentation  • Application Testing & Validation  • Quality Assurance  • SDLC SQL Developer Consultant (contract) Dolan Media - Minneapolis, MN April 2010 to July 2010 • SQL Server T-Sql Development  • SQL Server Integration Services (SSIS) Development  • Database Mapping / Translation SQL Developer Consultant (contract) US Bank - Saint Paul, MN March 2010 to April 2010 • SQL Server Reporting Services (SSRS) Development  • SQL Server Integration Services (SSIS) Development  • Legacy Data Mapping / Translation  • Technical Documentation SQL Report Developer Meridian, ID May 2009 to July 2009 • Microsoft SQL Server Administration / Development  • SQL Server Reporting Services Development Database Administrator Neways - Springville, UT September 2008 to February 2009 • Microsoft SQL Server Administration / Development  • Oracle Database Administration / Development  • SQL Server Integration Services Development  • SQL Server Reporting Services Development  • SQL Server Analysis Services Development Database Administrator/Developer Landscape Structures, Inc - Delano, MN June 2004 to February 2005 • Microsoft SQL Server Administration / Development  • Access/VBA Development  • Database Modeling and Architecture in SQL Server 2000  • Database Backup / Recovery  • Performance Tuning  • Business Requirements Analysis  • Business Requirements Analysis & Documentation  • Worked closely with ERP Application & eBusiness Application Development Groups  • SQL Server 2000 T-SQL Development/Testing  • Change Management of Entire Information Technology Department  • Wireless Technology Problem Resolution Database Analyst (Contract) Bankers Systems, Inc - Saint Cloud, MN February 2004 to June 2004 • Database Modeling and Architecture in Oracle 8i/9i and SQL Server 2000  • Business Requirements Analysis  • Performance Tuning  • Business Requirements Analysis & Documentation  • Database Process and Procedure Analysis & Documentation  • Oracle 8i/9i PL/SQL Development/Testing  • SQL Server 2000 T-SQL Development/Testing  • Oracle 8i/9i to SQL Server database conversion Database Project Engineer Starkey Laboratories - Eden Prairie, MN March 2003 to February 2004 • Access/VBA Development  • Database Administration: Oracle 8i/9iand SQL Server 2000 databases  • Data Mapping  • Data Verification and Testing  • Business Requirements Analysis & Documentation  • Oracle 8i/9i PL/SQL Development  • SQL Server 2000 T-SQL Development  • ETL Data Conversion Systems Analyst (Contract) Guidant Corporation - Saint Paul, MN October 2002 to January 2003 • Systems Analysis: Helped to determine business needs and developed technical solutions to satisfy those needs.  • Access/VBA Programming: Forms, Reports, Modules, SQL, ASP  • Data Mapping  • Data Verification and Testing  • Business Requirements Analysis & Documentation Database Administrator/ Developer Return, Inc - Wayzata, MN March 2001 to October 2002 • Oracle Database Administration  • Database Tuning  • Oracle 8i/9i PL/SQL Development  • Crystal Reports Development  • Crystal Enterprise Development  • Application / Database Testing  • Business Requirements Analysis & Documentation Project Consultant (Contract) Maxim Group - Roseville, MN February 2000 to March 2001 • Developed Crystal Reports using PL/SQL against an Oracle 8i Database  • Assisted the Oracle Application Developers and Oracle DBA's with various tasks as necessary  • Application / Database Testing  • Business Requirements Analysis & Documentation Technical Consultant (Contract) Intelligent Solutions - Bloomington, MN May 2000 to December 2000 • Performed technical interviews with candidates that were being considered for positions here in the Twin Cities area.  • Recruited candidates for positions involving Oracle  • Worked closely with Oracle DBA's and Oracle Application Developers Systems Engineer Northern Digital, Inc - Bakersfield, CA September 1998 to April 2000 • As a Systems Engineer this mainly involved implementing and interfacing with asset management / maintenance software applications.  • As a Systems Engineer, there responsibilities included the following Systems Integration and DBA function:  * Performed Oracle DBA and SQL Server DBA functions. Setup and modified Oracle and SQL Server databases to specific customer requirements.  * Trained our customer's Oracle DBA's on how to effectively manage the databases that were setup during the implementation process.  * Performed platform upgrades for several customers using Oracle Databases on both UNIX and Windows NT environments.  * Modified system and user tables for specific customer implementations.  * Wrote stored procedures and triggers for specific customer implementations.  * Cleaned and loaded customer data into the database using the Oracle and SQL Server data loading tools and PL/SQL.  * Wrote custom data load applications in Visual Basic and Access/VBA.  * Created and modified software written for Janus 2020 bar code readers that were used to interface with Maximo.  * Setup and interfaced to Bar Code applications that were used in conjunction with Maximo.  * Crystal Reports (Version 7) and SQR Report Development  * Data Mapping  * Data Verification and Testing  * Business Requirements Analysis & Documentation Programmer/Analyst (Contract) Microtrak International - Bakersfield, CA July 1998 to September 1998 Clipper Application/ Database Development Programmer/Analyst (Contract) Robinson-Muenster - Sioux Falls, SD June 1998 to July 1998 FoxPro dBase Application/ Database Development. Programmer/Analyst (Contract) Citibank - Sioux Falls, SD February 1998 to June 1998 • Wrote several Access applications to replace some legacy DOS applications.  • Assisted with the conversion of a mainframe accounting system to a Windows based system. Programmer/Analyst Western Surety - Sioux Falls, SD November 1996 to February 1998 • Used Access, Visual Basic, and Delphi against UNIX and SQL Server databases to create custom applications to improve the quality and efficiency of the consumer response time.  • Developed an electronic bond form application using a product called JetForm. Programmer/Analyst (Contract) Special Teams - Brookings, SD September 1996 to November 1996 Continued development of a Pascal DOS-based program that was used Kiosk's of various types. Programmer/Analyst ICONtrol - Watertown, SD December 1995 to September 1996 Designed/developed custom software in Delphi and Dexterity for an application called Dynamics. Education Bachelor of Arts in Computer Science Augustana College - Sioux Falls, SD Skills Database (10+ years), Integration (10+ years), MS SQL SERVER (10+ years), SQL (10+ years), SQL Server (10+ years) Additional Information TECHNICAL SKILLS SUMMARY  Microsoft SQL Server Administration: 2000,2005,2008 R2, 2012, 2014, 2016  T-Sql Development: 2000, 2005, 2008 R2 32-bit & 64-bit, 2012  Microsoft SQL Server 2005, 2008,2012 Reports Services (SSRS) Integration Services (SSIS),  Analysis Services (SSAS)  Oracle Database Administration  PL/SQL Development: 7,8,9,10g  Microsoft .Net 2003/2005: ASP, VB, C#  Microsoft Access/VBA: 97,2000,XP,2003  Crystal Reports - various versions  IBM iSeries AS/400  Paradox  dBase  Clipper  JetForm    Intermec Wireless Technology  Operating Systems: Windows 95, 98, 2000, XP, 2003 Server 32-bit & 64-bit,2008 R2, 2012  Database Process and Procedure Analysis & Documentation  Business Requirements Analysis  Data Mapping  Data Testing & Validation  Application Testing & Validation  Business Requirements Analysis & Documentation  SDLC  Quality Assurance / Testing  Active Directory  IBM DataStage Development
Database_Administrator Systems_Administrator
Technical Representative / Club Fitting Specialist Technical Representative / Club Fitting Specialist FINANCIAL OPERATIONS & MANAGEMENT PROFESSIONAL Summit, NJ Work Experience Technical Representative / Club Fitting Specialist Titleist Golf - Carlsbad, CA 2010 to Present Charged with sales, marketing, and personalized golf club fitting functions for high-profile  golf equipment company; ranked within the top 5% of fitting specialists, nationally.  ? Analyze customers' golf swings and recommend equipment to maximize performance.  ? Secure new and expanded opportunities through prospecting, networking, relationship  building, and deployment of various innovative marketing strategies.  ? Research and analyze competition, market trends, and industry changes in order to identify, evaluate, secure new opportunities, and expand market share. FINANCIAL OPERATIONS & MANAGEMENT PROFESSIONAL One Call Management - Parsippany, NJ 2009 to Present Parsippany, NJ 2009 to Present  Originally hired in a temporary position, was quickly promoted and assigned to positions of increased responsibility to include Agent, Provider Services Specialist, Team Lead,  Supervisor, and ultimately to Manager Provider Retro/Retro Direct.  ? Manage daily operations for national healthcare network management company with oversight for onboarding, planning and directing resources, maximizing productivity,  recapturing lost revenue through alternative workflows, and developing and implementing  effective standard operating procedures.  ? Align operational requirements, process improvement initiatives, and client needs that result  in the achievement of overall business objectives.  ? Conduct training needs assessments and evaluations to determine the impact on performance and identify skills or knowledge gaps that need to be addressed.  ? Hire, train, schedule, develop, supervise, and mentor team members to guarantee optimal  performance and enhance employee engagement.  ? Ensure strict compliance with policies, procedures, operational and safety protocols, contractual obligations, documentation, and federal and state regulations (HIPAA).  ? Designed, created, and implemented Special Programs Group (SPG) workflow process that  resolved 90,000 claims over the past five years and successfully converted 64,000+ of those into $21.8M of revenue that had been classified as financial leakage or lost revenue;  during the past 12 months $5.5M in revenue has been generated with only $400K in operating expenses, ultimately yielding a 30% margin.  ? Consistently recognized for excellence in job performance, heightening accountability, effective time management, increasing revenues, exceling in demanding and fast-paced  environments, and exceeding corporate expectations by over 20%.  CAREER SUMMARY (Continued) Technical Representative / Demonstration Specialist Cobra Golf - Carlsbad, CA 2002 to 2010 Served as National Lead Specialist with responsibilities for exclusive sales, marketing, and golf club fitting; two-time recipient of "National Demonstration Specialist of the Year" award.  ? Maximized sales and profitability through tenacious follow-up, product knowledge expertise, regular connection with clients, and nurturing relationships with prospective customers. General Manager The Golf Zone - Flanders, NY 2005 to 2009 Directly contributed to the achievement of corporate business development and revenue  growth objectives via reducing overhead and expenses, streamlining processes, maximizing  productivity, and improving customer contact techniques.  ? Attended and participated in industry tradeshows, marketing events, and a variety of networking functions. Database Administrator Grand Court Lifestyles - Saddle Brook, NJ 2000 to 2005 Developed and implemented innovative database system that catalogued critical documents  for 300+ properties, allowed immediate access to files and legal documentation, and significantly reduced billable hours.  ? Planned, coordinated, and implemented security measures to safeguard information in computer files against accidental or unauthorized damage, modification, or disclosure. Education Certification Middlesex County College - Edison, NJ Union County College - Cranford, NJ Skills Excel, Outlook, Powerpoint, Word Additional Information Computer Skills: Office Suite to include Word, Excel, Outlook, PowerPoint  Data Bases in Windows Operating Systems
Database_Administrator
Administrative Assistant Administrative Assistant Administrative Assistant - SCM Group Athens, GA Two years of Database Management experience. I work efficiency and fluently and pay super close attention to detail.    I'm a fast learner, reliable, and consistent. I work well with clients, and I'm capable of typing 100+ WPM. I am well  organized and take pride in my work. Authorized to work in the US for any employer Work Experience Administrative Assistant SCM Group NA - Duluth, GA June 2019 to Present Administrative Assistant for the Parts Department. Responsible for invoicing, crediting, inventory management, assisting with shipping/receiving. Independent Driver Bulldawg Delivery - Athens, GA September 2018 to Present I was hired on as an independent delivery driver for Bulldawg Delivery in Athens, GA. We have contracts with over 100  local restaurants in the Athens area and deliver their food through a 3rd party system. Manager/trainer/driver/inshop Jimmy John's - Athens, GA August 2012 to August 2018 I began a job at Jimmy John's in Athens, GA after I was laid off from the IIAG as a delivery driver. I eventually was  promoted to a trainer, and later a manager. I was capable of running all positions, including opening manager/closing  manager. Our store was bought in August, 2018 and I was demoted as well as the rest of the managing staff to put  new management in. Database Administrator/lobbyist Assistant Independent Insurance Agents Of Georgia - Doraville, GA April 2012 to May 2013 The IIAG re-hired me the following summer to help maintain and update their database. As I was with the company for longer, they gave me more responsibilities. I eventually helped the Event Coordinator with planning and paperwork  surrounding conferences, as well as did data entry/emailing/donation entry for the lobbyist. My job was eventually  considered no longer a requirement and I was laid off about a year later. Intern Independent Insurance Agents Of Georgia - Doraville, GA April 2011 to August 2011 I was hired on as a temp intern for the IIAG to help them transition their database program an old format to a new  format. The job took about 4 months before I finished the project. Call Agent GE Money Bank - Athens, GA October 2008 to April 2010 I was a call Agent for GE Money Bank through Dial America. I took inbound calls and helped people activate their  credit cards and apply card protection and other services to their accounts. Assistant Southern Duplicating Systems - Covington, GA February 2008 to August 2008 I worked as an assistant for an independent copier salesman named Rhett Wheeler while I was still attending classes.  My daily tasks included maintaining his database, following up with clients, joining him on repair jobs, and taking care of the office mail. Eventually, Rhett decided to leave his independent sales project and rejoin the company he  previously worked for Line Cook Cracker Barrel Old Country Store - Madison, GA October 2006 to February 2008 My first job was a line cook at Cracker Barrel in Madison, GA. I eventually was promoted to Trainer and trained most  positions; including Server, Host, Prep Cook, Line Cook and Dishwashers. Education Anthropology University of North Georgia - Watkinsville, GA 2014 Business Administrations Georgia Perimeter College Newton County Campus - Covington, GA Additional Information SKILLS    Documentation and reporting Communications Organizatinal Skills    Project management Attention to detail Detail oriented
Database_Administrator
Database Administrator Database Administrator Database Administrator / Database Developer Owatonna, MN Knowledgeable and results-oriented information technology professional with over 10 years' experience and expertise working with databases and programming technologies. Exceptionally skilled in database development, querying, design, and application programming with Microsoft products as well as some exposure to open-source development. Contributor to information technology teams through continual professional development, expert technical knowledge, and collaboration with IT staff, end users, vendors, and consultants. Extremely interested in data, data management, data security, and the storage of data. Authorized to work in the US for any employer Work Experience Database Administrator Olmsted Medical Center - Rochester, MN August 2017 to Present Managed Microsoft SQL Server databases for a health care system. Performed regular backups and routine maintenance, including creating the backup plan and schedule. Routinely monitored servers for performance issues and addressed them as necessary. Designed and coded ETL processes using SSIS. Wrote SSRS reports, including the underlying stored procedures and T-SQL queries.  ? Initiated and performed database review and cleanup effort, freeing up terabytes of network storage.  ? Administered SQL Server versions 2008 R2 - 2017  ? Created and maintained database access privileges to users Programmer Analyst South Country Health Alliance - Owatonna, MN November 2014 to Present Worked as database developer and programmer for a county-based health plan. Created database objects such as tables, views, and stored procedures in order to support internal business processes. Developed and maintained reusable reports and ETL processes to incorporate state and third-party administrator data into internal database systems. Managed database users and security. Authored, updated, and maintained internal .NET applications.  ? Redesigned the provider database to allow for more accurate reporting for state and federal regulations and provider network representation.  ? Instituted a new backup and restore process in order to keep development and staging environments in closer alignment with production environment.  ? Performed query tuning and analysis resulting in more efficient performance of functions and stored procedures  Christopher S. Fair (507) 327-6788 ? cfermn@gmail.com Application Developer MTU Onsite Energy - Mankato, MN August 2013 to November 2014 Served as an all-purpose staff developer for a manufacturing company. Created and updated web applications as needed.  ? Improved sales order process by authoring an application used by multiple departments  ? Created ETL processes to extract data for an SAP integration  ? Wrote an internal application moving employee suggestions to the web instead of on notecards Network Administrator Sterling Long Term Care Pharmacy - Owatonna, MN October 2011 to August 2013 Managed databases, servers, PCs, and network for a long-term care pharmacy. Managed user accounts, performed server and PC upgrades, and diagnosed hardware and software problems. Worked with vendors on purchasing and fixing network and hardware issues. Served as the point of contact for technical issues. Performed database backups, restores, and maintenance. Provided technical guidance and advice for new technologies and processes.  ? Streamlined inventory ordering process by developing concrete workflow processes and accurate reporting data  ? Created customized Crystal Reports for management and day-to-day activities Application Developer Ridley, Inc - Mankato, MN October 2010 to October 2011 Application Developer Viracon - Owatonna, MN January 2007 to October 2010 Surgical Systems Intern Mayo Clinic - Rochester, MN September 2005 to May 2006 Learning Outfitters - Excelsior, MN August 2000 - March 2001  Software Engineer Web Engineer Techies.com - Bloomington, MN January 1999 to June 2000 Education Bachelor of Science Minnesota State University - Mankato, MN Diploma Riverland Community College - Albert Lea, MN Skills SQL Server (10+ years), Database Development (10+ years), Databases (10+ years), Database Administration (6 years), T-Sql (10+ years), Application Development (10+ years), SSIS (6 years), SSRS (6 years), .NET (10+ years), C# (5 years), HTML (10+ years), Microsoft Office (10+ years), Asp.Net (10+ years), DBA (6 years), Sql Dba (6 years), Sql Database, ETL (6 years) Additional Information Key Skills:  ? Microsoft SQL Server  ? Database Development  ? Database Design  ? Transact-SQL/TSQL  ? Database Administration  ? Application Development  ? SSIS/SSRS  ? Report Writing  ? .Net    TECHNICAL PORTFOLIO    Operating Systems: Windows 9x/XP/7/8/10/Server 2008 R2/Server 2012/Server 2016, DOS, Linux, Mac, OS X    Databases: Microsoft SQL Server 2005/2008/2008R2/2012/2014/2016/2017, Sybase, Oracle 10g, MySQL    Languages: .Net, ASP.NET, Web Forms, MVC, Transact-SQL/T-SQL, SQL, PL/SQL, HTML, HTML5, JavaScript, CSS, jQuery, AJAX, Java, JSP, VB Script    Applications: Microsoft Visual Studio, SQL Server Management Studio, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Access, OneNote), Microsoft Dynamics AX, Redgate SQL Toolbelt (SQL Compare, SQL Prompt, SQL Search, SQL Source Control, SQL Doc), Adobe Photoshop, Adobe Acrobat, GIMP, Crystal Reports    Other: SQL Server Information Services (SSIS), SQL Server Reporting Services (SSRS), SharePoint, Data Warehousing, Business Intelligence
Database_Administrator Software_Developer Network_Administrator
Programmer Programmer Programmer Hickory, NC • Computer programmer proficient in .net/ java platforms.  • Extensive database administration in both SQL Server and Oracle.  • Experience in developing multi-threaded solutions on capable servers.  • Real world experience with business systems like SAP and MRP.  • Ability to diagnose complex problems involving hardware and software. Work Experience Programmer Professional Computing Services - Hickory, NC June 2011 to October 2011 Web development based on customer specifications.  • Designed and developed visual basic programs for inventory tracking and control.  • Met with clients to determine the scope and needs for program development.  • Wrote extensive programs in perl/CGI script for database access from web servers.  • Designed and created databases for storing customer information. Programmer/ Database Administrator Valdese Weavers - Valdese, NC June 2004 to March 2008 Database Administrator for both SQL Server 2000 and Oracle 9i  • Developed multiple .net programs to facilitate manufacturing.  • Extensive experience in FTP/Telnet applications.  • Experienced in using RF handheld computers for SAP transactions.  • Designed ASP.NET web pages for online database connectivity. Education Bachelor of Science in Computer Science University of North Carolina at Charlotte - Charlotte, NC June 2003 Software Engineering Design Catawba Valley Community College - Hickory, NC
Database_Administrator
Database Administrator/Software Engineer Database Administrator/Software Engineer Database Administrator/Software Engineer - KBRwyle, Inc Solid hands-on experience from redesigning existing software to solving complex technical problems with object-oriented programming with over 20+ years experience as a software developer and database administrator; Proficiency in database architecture, design and implementation. Work Experience Database Administrator/Software Engineer KBRwyle, Inc - Lexington Park, MD January 2016 to Present Install upgrades, service packs, and security updates for SQL Server database environments to protect data from intrusion and maximize system stability.  Maximize the uptime of SQL Server databases supporting the Enterprise Production, QA and Test/Dev environments through system monitoring, performance tuning, and routine maintenance tasks such as index rebuilds, file compressions, statistical updates, and database consistency checks.  Manage the storage environments for the SQL Server databases, including optimal sizing, monitoring space, requesting additional storage, and providing growth statistics.  Create and execute SQL Server backup and recovery policies, and maintain integrity and reliability of access to information, along with performing routine backup and recovery testing, including testing and documenting recovery scenarios.  Manage database users and security, also work with development teams to assist in overall database design, helping developers tune queries, assigning proper indexes, and aiding developers in the creation of triggers and stored procedures.  Import and export data to and from the SQL Server database(s) and create/maintain detailed operating procedures, configuration documentation, and maintenance plans for the SQL Server environment.  Responsible for SQL Server database performance monitoring and capacity planning.  Updated and/or developed MVC pages for web application to communicate and display data; utilizing C#, Telerik, Java, CSS, HTML and jQuery technologies.  Used Team Foundation Server (TFS) for version control, creating tasks and initiate change requests.  Support team with guidance relating to Business Intelligence, Analytics and Reporting.  Designed Power BI graphical and visualization solutions utilizing provided requirements.  Created reports using SSRS, Power BI per business requirements  Developed reports utilizing QlikView to display data in a graphical layout as required. Programmer/Analyst QED Systems Incorporated - Virginia Beach, VA October 2012 to December 2016 Implemented requested changes, modifications and enhancements as requested by Navy Inactive Ships (NIS) management on existing Visual Studio VB.NET web based applications.  Converted projects from VB.NET to C# utilizing AJAX controls to transfer data which allowed users to update their inputs in a more expeditious manner.  SQL Database administration support and maintain databases for all web based applications which includes but not limited to: modifying tables, stored procedures, restoring data and generating reports by querying database as needed. Implemented jobs to perform routine maintenance.  SQL server migration: migrated all databases and updated web applications to point to correct SQL server as per directed to have data reside on different server than previously configured.  Created entity-relationship (ERD) model to visually represent the structure of databases to institute logical and functional databases.  IIS administration included configuration settings for web servers and sites  Supported NIS site data calls and information requests via telephone and email inquiries  Used Team Foundation Server (TFS) for version control, creating tasks and initiate change requests Senior Developer Virginia International Terminals - Portsmouth, VA June 2010 to October 2012 Maintain and develop existing consumer website utilizing Visual Studio 2010 C#, .NET v 4, ASP.NET and ADO.NET  Continuing to streamline functionality on the site including but not limited to third party jQuery components, javaScript and HTML5  Deployed code changes to production and disaster recovery servers  Monitor Help Desk tickets and requests which involves trouble shooting and fixing any issues or bugs within existing code base  Research, document and implement program requirements and specifications  Created custom .NET components and user controls using ASP.NET and C#  Produced the SQL Server database schema and updated SQL stored procedures for SQL 2008 Senior Developer TekSystems - Virginia Beach, VA September 2009 to June 2010 Design, development, code unit test, and debugging and providing complex enhancements to issue tracking software application using Visual Studio 2010 C# and Entity Framework 4  Exemplary understanding of reusable UI/design pertaining to .NET web forms  Designed Master pages for centralization of design HTML and global CSS across application.  Well versed in CSS standards to create cross-browser supported CSS (support IE, FF, Chrome)  Created external style sheets encapsulating site CSS.  Extensive SQL knowledge using LINQ, T-SQL, Entity Framework, stored procedures for data population  Strong front end object oriented programming skills  Utilized JQuery to provide high performing, cross browser JavaScript support to application  Implemented C# web services in conjunction with JQuery to provide IssueTrak with cutting edge, data intensive features with quick load times  Integrated third party Component Art tools with client side events and web service data population  Developed and created prototype SQL Reporting Services and implementing Report Viewer. Tested various methods accessing data using either DataSets and DataTables, stored procedures or Entity Framework.  Selected and implemented agile development practices according to the application requirements Software Developer Advanced Health Media - Chesapeake, VA July 2007 to July 2009 Created and maintained web applications using .Net C# and ASP.Net technologies and T-SQL (stored procedures and user-defined function calls) to create and Framework 2.0 and SQL Server 2005.  Works with technical staff to understand and develop resolution of software problems while taking responsibility for on-time delivery of assignments, communicated statuses with team members  Assists in training and mentoring less experienced software development staff members.  Contributes and adheres to standardized documentation and writes detailed requirements, program functional specifications and technical design documents.  Contributed to the development and enhancement of reusable architectures as directed Sr. Systems Engineer CrystalView Technologies - Norfolk, VA April 2004 to June 2007 Analyzed, designed, and created Software Requirements Specifications (SRS), Software Design Documents (SDD), and Software Project documents for the Department of the United States Navy. Research, document, and implement program requirements and specifications.  Direct research on emerging application software development products, languages, and standards in support of procurement and development efforts.  Created data export module to hand-held barcode scanners and separate flat file to upload into clients system.  Utilize Enterprise Library to create dataConfiguration files to access SQL databases and also to encrypt data that is transferred from hand held scanners to pc and vice versa.  Created barcode recognition utility that allowed customer to select orphaned system images and update Microsoft Data Engine (MSDE) database with barcode information after validation. This utility processed over 3,000 images which saved the customer man hours hand scanning images and manual validation using .Net (C#) and Accusoft third party toolkit.  Produced recognition objects that decipher and validate 3 of 9 and non-linear barcodes; PDF417 and Data Matrix (2D) barcodes and OCR utilizing .Net (C#). Personal time off September 2000 to April 2004 System Analyst Portfolio Recovery - Norfolk, VA November 1999 to August 2000 Create and implement conversion programs for data integration using Visual Basic and/or Access.  Develop customized modules for data importation at end-user level. Analyze data from purchased portfolios using Access and SQL Plus.  Create and maintain SQL database, including creating tables, users and permissions for access by various applications.  Research and analyze latest technology in software and hardware upgrades for servers and personal computers.  Maintain and develop intranet and Internet web pages.  Writes detailed description of user needs, program functions and steps required to develop or modify programs.  Confers with personnel of organizational units involved to analyze current operational procedures, identify problems and assess specific input or output requirements into forms and summaries for reporting/tracking purposes.  Administer Domain Users, internal/external email accounts and software applications for two hundred and fifty plus seat Windows NT and Novell networks.  Provide onsite documentation, training, software installation and configuration for users.  Utilized optimal organizational skills including handling and prioritizing multiple tasks for both long term and daily projects. Senior Systems Support Coats - Virginia Beach, VA November 1995 to November 1999 Supervise technical support department for custom software development firm. Utilizing knowledge and understanding of Visual Fox Pro programming concepts.  Created custom design forms and reports in conjunction specifically for individual client needs. Produced and implement conversion programs for data conversion into database formats for the COATS program.  Maintained database integrity using various software applications.  Problem solved issues involving software and/or hardware conflicts with client operating systems.  Responsible for software and hardware upgrades for servers and personal computers.  Maintained Windows NT networks for corporate and branch offices, approximately one hundred plus seats.  Onsite training including database installation and configuration for clients.  Support included optimizing telephone and remote software applications. Education B.S. in Business Administration Old Dominion University - Norfolk, VA Skills Ado, Ado.net, Microsoft sql server, Sql server, Sql, Stored procedures, Visual studio, C#, Design patterns, Html, Object oriented, Object oriented programming, Xml, T-sql, Asp, Css, Asp.net, Unit testing, Parsing, Scraping Additional Information Skills  Microsoft SQL Server: Normalization, T-SQL, Stored Procedures, Views, Indexing, Report Services and Importing/Exporting data  Development, debugging and unit testing with Visual Studio 2017 and 2018  Object Oriented Programming with C# including design patterns  Parsing, querying, scraping and transforming XML and HTML  Developing applications leveraging ADO.NET, LINQ to SQL, Entity Framework 4.5+ and Microsoft Enterprise Library Data  Building web applications with ASP.NET, C#, HTML, XHML and CSS
Database_Administrator Software_Developer Systems_Administrator
Sales Representative Sales Representative Scituate, MA • Recognized as a leader working with diversity in underserved adolescent populations; conducted crisis intervention and led weekly group meetings for first generation college bound students  • Coached individuals to regain emotional control through promoting positive life choices; aided and provided individual counseling to students having struggles at home  • Exceptional Customer Service Manager Work Experience Sales Representative Higgins Group/Coldwell Banker 2015 to Present Real Estate Professional, Connecticut and Massachusetts .. . 2015 - Present  Represented buyers and sellers in all phases of buying and selling a home; cold-calling, direct mailings, marketing pamphlets, open houses, broker-priced opinions, current trends, client relations, marketing plans, negotiation and closing (part owner), Spec Building/Interior Design Harbor Builders 1994 to Present Involved in all aspects of design, architectural planning, building, contractor coordination, town hall permitting, marketing and sales of spec homes, landscaping and finishing touches, staging if needed Substitute Teacher (on call) Greenwich Public Schools 2014 to 2017 Marketing Assistant Systems Union 1991 to 1994 Customer Service Manager Terramar Sports 1989 to 1991 Database Administrator Drum Associates 1986 to 1989 Education Masters Degree in Applied Psychology New York University 2010 Bachelors Degree in Psychology University of Oregon 1985 New York State Skills Customer Service Groups Greenwich Swim Committee January 2015 to Present We organize one and two mile competitive open water swim events in Greenwich, CT. I am responsible for T-Shirt designs, photography and Social Media. I am an avid open water swimmer.
Database_Administrator
System Services Administrator System Services Administrator Information Technology Houston, TX Offer, perform and develop my learned skills achieving an excellent result in the assigned area; knowing that performing an exceptional job will obtain me a unique work experience, which will take me to a new level in my professional career. Authorized to work in the US for any employer Work Experience System Services Administrator Brazosport College - Lake Jackson, TX July 2012 to March 2018 ·    Technical support for Percussion Web servers  ·    Adding faculty and staff to the main college website adding a new site and directory  ·    Supporting the Listserv email list management software and approving faculty/staff senders and subscribers to the lists  ·     Administrator and apply patches for the virtual college infrastructure running VMware hosts 6.0  ·    Performing server’s backups and restores using Veritas Net Backup using tape robots  ·    SQL Server database manager for instances installed on various servers including their backup maintenance plan  ·    Adding students and staff to the VMS poise SIS assigning permissions and portal role  ·    System Administrator and upgrader for the Astra Scheduling software for rooms and resources in the college.  ·    Technical support for installation and patching, enrolling/dropping students, adding courses in the Learning Management System (D2L) Assistant PeopleSoft Database Administrator Lee College - Baytown, TX August 2001 to April 2010 • Apply updates and fixes to Oracle/PeopleSoft Campus Solutions 9.0 and Financials 9.0  • Performed application upgrades to new releases as well as People Tools upgrades.  • Project management for upgrades, software modules integration, performance monitoring and statistics  • Provide training and support to functional users.   • Performing application and People Tools upgrades, work with oracle technical support.   • Database administration duties by assignment, participation in Higher Education User Groups and Oracle web conferences.  • On call support for the IT department when there were issues after hours or weekends related to PeopleSoft. System Analyst Galveston College - Galveston, TX April 2000 to August 2001 • Technical support for Windows and SQL servers  • Miscellaneous IT duties. Education Bachelor of Science in Computer Systems Universidad de Monterrey 1991 to 1996 Skills Microsoft Sql Server (10+ years), ERP (9 years), System Administrator, Vmware, System Admin, Linux (1 year), Active Directory, Excel (5 years), Exchange Server (Less than 1 year), Windows Server 2008 (3 years), Linux Administrator (Less than 1 year) Links https://sites.google.com/iftss.net/resume/mh Assessments Technical Support — Highly Proficient May 2019 Measures a candidate's ability to apply protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_assignment/bmjtnd5bgw3cibis Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Skills    Fluency in Spanish
Systems_Administrator Database_Administrator
Data Manger Data Manger Data Manager - University of Maryland, Baltimore County Ellicott City, MD Authorized to work in the US for any employer Work Experience Data Manger University of Maryland, Baltimore County - Baltimore, MD August 2018 to Present • Train internal users on IT security, including proper use of laptops and protecting against phishing  • Assist with managing data storage and database locations and permissions  • Provide input on the creation and edits of contractual Data Use Agreements (DUAs)  • Advise on server backup strategies  • Implement promotion channels for databases  • Create PowerShell scripts to automate and expedite SQL processes  •Setup projector for presentations Office Manager Statewide Controls, Inc - Ellicott City, MD March 2006 to Present • Configure computers, printers including a wireless printer, smartphones, tablets, and wireless router  • Process bills, write and send checks, and review invoice history with Wintac Assistant Director, IT Enterprise Data Services Workers' Compensation Commission - Baltimore, MD June 2017 to August 2018 • Managed and monitored several Microsoft SQL Servers using Redgate SQL Monitor  • Assisted developers in project creation and troubleshooting issues  • Assisted with the creation of documentation for IT processes  • Worked with helpdesk to resolve database, general computer, and network issues  • Assisted with data and stored procedure changes on the AS400 using DB2 Senior Database Administrator Workers' Compensation Commission - Baltimore, MD August 2016 to October 2017 • Created, edited, and deployed SQL Server Integration Services (SSIS) jobs to automate data transfer  • Implemented SQL management plans  • Managed a variety of migration projects including physical to virtual servers and older databases to new databases  • Created and manged SQL servers running on Windows 2012 in a Vmware environment  •Installed SQL Server Reporting Services (SSRS) and migrated reports to the new system  • Created and modified SSRS reports Computer Network Specialist-Lead Department of Health and Mental Hygiene, Office of Healthcare Quality - Catonsville, MD February 2016 to August 2016 • Managed and assisted with helpdesk tickets entered in Spiceworks  • Created new user accounts in Active Directory  • Fixed computers, laptops, servers, networked printers, and network related issues  • Analyzed procurement bids and recommended company to award the bid  • Migrated physical server to virtual server in a Hyper-V environment REACH Database Associate Hillel International - Washington, DC December 2014 to February 2016 • Responded to emails from customers, determined the issue, and implemented a resolution  • Trained users to properly and effectively use REACH CRM in person, phone, and video trainings  • Ran and analyzed reports based on Logi Analytics reporting tools in REACH and SQL queries  • Provided AV services for Hillel International Conferences Donor Database Associate Hillel International - Washington, DC December 2014 to October 2015 • Entered and maintained data in the donor management system, Donor Direct  • Tested Donor Direct version upgrades to ensure there were no major bugs  • Trained staff on how to properly enter and edit data in Donor Direct to fit business standards Technical Consultant, Part-Time Sprint - Towson, MD September 2014 to December 2014 • Offered technical support to customers with device issues to ensure quality product experience  • Demonstrated proper phone use to customers to prevent future product degradation  • Performed software and hardware repairs on smartphones and explained the resolution to customers Education Post-Baccalaureate Certificate in Cybersecurity Operations UMBC - Baltimore, MD January 2017 to Present Master's in Cybersecurity UMBC - Baltimore, MD January 2017 to Present Post-Baccalaureate Certificate in Cybersecurity Strategy and Policy UMBC - Baltimore, MD January 2017 to May 2018 Bachelor's in Information Systems UMBC - Baltimore, MD August 2009 to May 2013 Bachelor's in Political Science UMBC - Baltimore, MD August 2009 to May 2013 Minor in Judaic Studies UMBC - Baltimore, MD August 2009 to May 2013 Minor in International Affairs UMBC - Baltimore, MD August 2009 to May 2013 Skills SQL, Microsoft SQL Server, SQL, Vmware, Data Management, Powershell, Active Directory, Redgate, Spiceworks, Windows, G Suite
Project_manager Database_Administrator
Sr. Big Data Architect Sr. Big Data Architect Sr. Big Data Architect Washington, DC • Currently working as a Sr. Big Data Solutions Architect, I have over 17 years of experience in the architecture, design, construction, and implementation of Information system.  • Worked as Information Architect, Data Architect, Integration Architect, Database Architect, Data Services Specialist, Data migration Specialist, Data Modeler, DBA.  • Extensive cross-industry domain experience, mainly, Financial Services, Retail, Insurance, Manufacturing, Utilities.  • Extensive knowledge in BI, Big Data tools, Data Modeling, ETL, noSQL, J2EE, EAI, SOA, SOI, BI, Web Services, BPEL, JSON, XML, XSD, WS-*. Authorized to work in the US for any employer Work Experience Sr. Big Data Architect Washington, DC September 2016 to Present • Developed Scala scripts, UDF's using both Data frames/SQL and RDD/MapReduce in Spark 2.0.0 for Data Aggregation, queries and writing data back into RDBMS through Sqoop.  • Developed Spark code using Scala and Spark-SQL/Streaming for faster processing of data  • Developed Oozie 3.1.0 workflow jobs to execute hive 2.0.0, sqoop 1.4.6 and map-reduce actions.  • Design big data authentication solution using LDAP/Kerberos and Authorization using UNIX groups and HDFS ACLs.  • Architect the Hadoop data security using DEZ, Data Encryption Zone, and control data access using UNIX groups and HDFS ACLs.  • Architect/design the Integration solution using Oozie coordinators and Control M.  • Worked with the technology manager and business stake holders to demonstrate the strategic value of the data lake platform.  • Lead the platform and data migration from Big Insight 4.1 to Big Insight 4.2.  • Designed code generation framework using UNIX shell and python to automate the Hadoop code artifacts (BigSQL, hive, HBase, Oozie coordinator, Oozie workflow).  • Designed data analysis and visualization using BigSQL DSM and IBM Big Sheet.  • Worked with the IBM Bluemix support to solve the platform issue and apply required patches.    Technology Used: IBM BigInsight 4.1/4.2,IBM InfoSphere Datastage, Python, shell script, Hive, HBase, BigSQL, Spark, Pig, BigSheet, IBM DSM, Control-M, Oozie, DB2, OS/360, Linux Sr. Data Architect Veracity Englewood C November 2015 to August 2016 • Developing predictive analytic using Apache Spark Scala APIs.  • Implement enterprise grade platform (mark logic) for ETL from mainframe to NoSQL (cassandra)  • Assigned name to each of the columns using case class option in Scala.  • Experienced with batch processing of data sources using Apache Spark.  • Implemented Spark GraphX application to analyze guest behavior for data science segments..  • Enhancements to traditional data warehouse based on STAR schema, update data models, perform Data Analytics and Reporting using Tableau  • Architect and Design and code Python/BeautifulSoup to web-scrap material, equipment, labor rate and construction cost data from public websites( like HomeDepot, yellowpage, wdol.gov etc)  • Design and Build python/scoop script to exchange data from Hive warehouse to Elasticsearch to service API layer.  • Architect ELK (elasticsearch, LogStash/FileBeat, Kibana) to aggregate application data and web and application log files for 360-degree view of the customer insight analysis.    Technology used: Apache Pig, Apache Hive, Apache SQOOP Microsoft SSIS, SQL Server 2014, Python, Elasticsearch, RabbitMQ, Logstash forwarder, Filebeat, Kibana, Power BI, HDInsight, SSDT, pyodbc Sr. Enterprise Data and Big Data Architect Belk, Inc October 2013 to October 2015 • Develop and design bigdata reference architecture and supporting technology stacks.  • Provided hardware architectural guidance, planning and estimating cluster capacity, and created roadmap for Hadoop cluster deployment.  • Provisioned, installed, configured, monitored, and maintained Hadoop components, mainly, HDFS, Pig, Hive, Sqoop, Solr, Hue and Oozie.  • Done recovery from node failures and troubleshooting common Hadoop cluster issues.  • Patched and upgraded Cloudera cluster from CDH4 to CDH 5.  • Provided design and technical assistance with challenging issues that Big Data Integration spans multiple systems beyond Hadoop.  • Supported Hadoop developers and assisting in optimization of map reduce jobs, Hive Scripts, and other data ingest and extract activities.  • Defined and managed continual service improvement to Hadoop platform and surrounds  • Installed rHadoop packages in the Hadoop cluster to build the environment for the data science group to do prescriptive and descriptive modelling.  • Worked with implementation vendor team to Architect, design and lead the following Innovation projects  • web/akamai/app server logs analysis and operational dashboard using solrCloud/Hunk/Tableau.  • Offload batch jobs from mainframe to Hadoop environment.  • Build the hive/impala schema for the hourly sales transaction to support the EDW reports.  • data wrangle and data prep from the various data sources for tableau extract.  • build system to efficiently archive and retrieve large image files.  • migrate the oracle data to MongoDB  • Architect, design, and implement db2 9.7 and oracle11g RAC database system involving SAS, Oracle Applications, MDM software.  • Build the architecture and technology stack for the Enterprise Information data governance.  • Architect, design and Integrate the Enterprise Business Reporting tool and environment.  • Design and implement Integration/Framework data hub layer Data model.  • Support and augment Oracle Apps/SAS database system.  • Application/Infrastructure planning and job design and performance tuning for the Data Integration using IBM InfoSphere suite of tools.  • Design and implement product MDM using Info sphere Collaboration server 9.x  • Design and model data integration and replication using IBM ISS CDC and Oracle GoldenGate.    Technology Used: Cloudera CDH 5.1.3, Hortonworks HDP 2.0, Syncsort, MongoDB, Python, shell script, Java Map reduce, Hive, Impala, pig, scoop, rHadoop, solrCloud, Tableau, Splunk/Hunk, Python, Oracle 11g RAC, DB2 10.5, IIS 11.3, Autosys, Oracle BI, AIX, J2EE, IBM IIS 11.3, IBM InfoSphere Information Governance Catalog, IBM IIS CDC,Oracle GoldenGate Integration/Data Architect BJ's Wholesale Club June 2011 to October 2013 Technology Used: IBM ACE, Erwin 4.5, IBM WebSphere Message Broker 7.0.1, IBM WebSphere 7.0, JDK 1.6, IBM IS DataStage, Oracle 10.x,J2EE, JSF,ARTS,    • Build POS solution Architecture using IBM ACE and IBM Middleware technologies.  • Designed Enterprise Integration Layer (IL) development to convert the proprietary data format (TLOG) to the retail industry standard (PosLog) XML formal.  • Build Data model of the Operation Data Store (ODS) using ARTS modeling standards to build a central sales transaction repository.  • Designed the ETL layer to interface with the legacy back-end accounting and cash settlement systems. Solution and design the web application for using JSF framework to store and manage store attribute data. Information Architect IBM December 2000 to October 2011 Information Architect, Sr. Data Modeler, Team lead WellPoint July 2009 to May 2011 Technology Used: Optim, Erwin 4.5, IBM WebSphere 6.0, JDK 1.6, JIBX, CXF, Hibernate 3.2, Tibco EMS, Qarbon's ViewletBuilder, ClearQuest, DB2 UDB    • Design and Develop Test Data Management strategy domain areas including processes, approaches, procedures, and tools and environment.  • Build Test Data Catalogue Solution Architecture.  • Design the data model for the Test Data Catalogue.  • Architect, Design, and Lead the Test Data Request application using IBM ClearQuest and DB2.  • Develop Test Data Catalog viewlets for the training and knowledge transfer to the test data managers and leads. Sr. Data Modeler, Information Architect, Team Lead, Data Analyst Citi Group August 2008 to June 2009 Technology Used: Oracle RAC 9i, Erwin 4.5, AbInitio 1.15.6, IBM WebSphere 6.0, JDK 1.6, JIBX, CXF, Hibernate 3.2, Tibco EMS.    • Architect and design the data provisioning hub from CAS to the end system using SOAP Request-Response MEP using Tibco/Hibernate.  • Architect, design, and implement the complex data archiving and purging solution.  • Design the Payment Object Model and Data Persistence layer using J2EE/Hibernate/CXF/JIBX.  • Architecture, design, administration and performance tuning of Oracle 9.x RAC (three node)  • Status tracking, reporting and problem resolution, Root cause analysis of issues, issue escalation and resolution Information Architect, Team Lead, Data Analyst, Data Modeler Circuit City August 2007 to August 2008 Technology Used: Db2 LUW, Oracle 10g, WebSphere 5.0, WebSphere Message Broker, EJB 2.0, iBATIS, Oracle 360 Commerce, Sterling Commerce Yantra, WebSphere Portal, WPC, POSLog.    • Worked as an information architect for POS applications which includes application packages like 360 Commerce (now Oracle retail), Sterling Commerce Yantra, and StreamServe, including J2EE, ESB, Web-Services, DB2, SOI, SOA, BPEL, XSD, XML, and XPATH. Also, responsible for leading a project team in delivering solution to the customer. Also, responsible for managing scope, planning, tracking, change control, aspects of the project.  • Lead teams of DBAs and Data Analyst; responsible for Oracle Retail, Database and technical architecture, administration and performance tuning of a 7x24 mission critical applications, DB2 Replication.  • Implement WPC's MDM integration with the POS.  • Design and implement data Archive and purge Technical architecture for the store and central databases.  • Design store and central Database physical and logical design using ARTS data framework, Capacity and Scalability Planning, Backup and Recovery.  • Implemented Operation data reporting from different customer and sale data sources using an ODS layer.  • Review and provide recommendations to the Enterprise technical architecture strategy.  • Plan the data and software migrations including phase roll out and cut over.  • Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results. Data Analyst, Data Modeler, and Data Architect, Data Steward, Data Warehouse Expert Suntrust Bank August 2006 to August 2007 Technology Used: Db2 LUW, AbInitio, Cognos, Erwin, IBM BDW (Banking Data Warehouse), Erwin.    • Analyzed and data modeled the EDW (Enterprise Data warehouse) and Data Mart for Basel II Accord.  • Analyzed 30+ Source System data received from clients to ensure accuracy and completeness. Profiled Source system data using AbInitio Data Profiler and SAS DataFlux. Resolved data discrepancies and data cleansing as necessary. Defined Data Quality rules, participated in Data Steward and Data Governance.  • Build TPR central database from 30 plus desperate source system across LOB, these involved more than 15,000 tables; 65,000 data elements and; terabyte of data.  • Designed Enterprise Schema for Leasing application and build Logical and Physical Data Model containing 1500+ tables.  • Designed and developed Data Mapping Application for 30+ disparate source systems (COBOL, MS Sql Server, Oracle, and Mainframe DB2), using MS Access, and UNIX Korn script.  • Produced source to target mapping documents for 65,000 data elements based on data discovery results. Design the data masking application for 30+ source systems.  • Tuned Data Mart Reports using optimized query and Materialized Query Tables.  • Designed ETL Logic for EDW and Credit Risk Data Mart. Data Architect Novartis AG June 2005 to August 2006 Technology Used: Oracle 10g RAC, Linux.    • Performed TPC-C Oracle 10G RAC performance benchmark for NAS and SAN storage on Red Hat Enterprise Linux OS. Proposed database architecture design based on benchmark. Data Service Architect, Database Designer Midwest ISO February 2004 to June 2005 Database, and Application Servers tuning specialist    Technology Used: Oracle 9i RAC, Erwin, J2EE, and Spring Hibernate.    • As Database Tuning specialist Administrator/ Database Architecture, he is involved on the development/Testing/Integration and production databases for Client Project.  • As Performance Specialist he performed the application baseline and reviewed the client Oracle 9.x database architecture in respect with ORACLE-SUN-EMC Best practice methodology.  • As Performance Specialist he helped in designing, installation, and instrumentation Veritas i3 (7.2) and TeamQuest (9.2).  • Optimized database using different SQL queries and materialized views. Database Architect, Database administrator, Data Modeler General Motors March 2003 to February 2004 Technology Used: Db2 for Z (OS390), Oracle 9i, Erwin, InfoSphere DataStage, MicroStrategy.    • Designed and maintained the ODS, CDW, and Data Mart's logical and physical data model to support NHTSA critical reporting needs.  • Implemented detail and efficient ODS and Data Mart.  • Administrated Databases Oracle 9.x (Sun Solaris) and DB2 7.x (OS390)) on the development/Testing/Integration and production databases for TREAD Project.  • Extrapolated, designed, and monitored database storage capacity planning. Database designer, Database administrator, Programmer, Data Analyst Price Waterhouse Coopers LLP December 2001 to March 2003 • Designed database architecture for the development/Testing/Integration and production databases for nine client projects  • Lead a team for planning and Installing Oracle Database and client software across geography.  • Lead an effort to implemented application and database Security using database program, database roles, profiles, privileges, and views. Sr. Oracle Database Administrator, Data Modeler ADP/Statewide Insurance August 2000 to December 2001 • installing, upgrading and patching Oracle RDBMS software (9i/10g/11g)  • creating, maintaining, monitoring and tuning Oracle databases  • setting up RAC, ASM and Data Guard configurations  • developing, maintaining, troubleshooting and tuning SQL queries and scripts created for application development and for DBA tasks  • creating and maintaining UNIX shell scripts (ksh, bsh) for development and DBA tasks  • Done Oracle Server installation, Database planning, Database creation, Configuration of middleware in Server & Client machine, Configuration of Client Machine, Server cache optimization, Space management, Monitoring of space usage, Security administration, Database Backup, Database Recovery, Monitored, Tuned database performance.  • Created Logical Model, Physical Model, Domain Dictionary, Trigger, Indexes, View, Procedure/Function, Pre/Post scripts using Erwin Data Modeling Tool. Education MS in Computer Science in Computer Science Big Data Technologies and smartCloud Enterprise (IBM BigData University) MongoDB University
Database_Administrator
Database Administrator Database Administrator Database Administrator - JEAMS TRANSPORTATION & TRADING PTE LTD US Work Experience Database Administrator JEAMS TRANSPORTATION & TRADING PTE LTD 2016 to Present Work Description:  - Verify outbound cargo physical and qty tally, release PKS at BAAN system and generate DO    -Maintain all required documents for data warehouse.    -Develop and maintain standards of all data warehouse and ETL.    -Ensure compliance to all specifications and documents all data warehouse  administration activities.    -Load and unload products from trailers using forklift trucks and other material  handling equipment. Non-Executive FLEXTRONICS SKUDAI 2014 to 2016 Work Description:  - Pick and pack all material for shipment & do DO /Packing list /Invoice  6) Non-Executive TNT WORLD WIDE EXPRESS - Singapore 2012 to 2013 Work Description:  - Pick and pack all material for shipment & do DO /Packing list /Invoice    5) Leader Warehouse CEVA LOGISTICS SDN BHD 2008 to 2011 Work Description:  - Control all material and shipment    4) IPQC / QC FCI CONNECTOR SENAI JOHOR 2006 to 2008 Work Description:  - Control all Quality incoming material at production.  3) Education "O" Level in Employee History Primary/Secondary School/SPM 2000 to 2005 Skills FORKLIFT (3 years), MS OFFICE (Less than 1 year) Additional Information Skills    (Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all  the basic functionalities; Beginner - Just started using or learning the skill)    Skill Years Proficiency    Computer Literate >8 Advanced    MS Office >8 Advanced    Forklift Driver >6 Advanced
Database_Administrator
Database Analyst III Database Analyst III Amboy, MN Work Experience Database Analyst III CONSOLIDATED COMMUNICATIONS February 2008 to Present Duties:  • Responsible for daily administration of Oracle databases including backups, automated  backup verification, upgrades, new implementations, migrations, disaster recovery plans, database replications, best practices, ensuring SOX compliance, security, and  performance monitoring.  • Administration of Windows Servers, AIX, SCO, and Linux platforms related to Oracle  Database servers and associated application servers.  • Support of SuiteSolution billing system including internal and external customer  application deployments, database development, trouble shooting, implementation of ancillary systems, and cross training.  • Administration of the Martens Suite for plant and provisioning management.  • Development of PL/SQL to fulfill operational requirements that are not directly  supported by Martens or SuiteSolution.  • PL/SQL guidance and performance tuning help for SuiteSolution application specialists  and developers.  • Automation of daily tasks using UNIX shell scripts, Perl, DOS batch scripts, power shell  and PL/SQL.  • Development and maintenance of 100+ daily file transfers using a resumable ftp, sftp, ftps, and scp process with a web based report summary.  • Developed and maintained a web based application to allow test system databases to be  efficiently refreshed with new data upon demand by end users.  • 24x7 Trouble shooting performance issues and application failures with the end users.  • Support of EMC Networker Backup System. Ensured successful backups and troubleshot  issues. Implemented custom backups and reports to meet company needs.  • OnBase document retrieval system support. Senior Unix Administrator CONSOLIDATED COMMUNICATIONS - Mankato, MN December 2006 to February 2008 Unix Administrator CONSOLIDATED COMMUNICATIONS October 2004 to December 2006 Service Technician Que Computers - Mankato, MN August 2000 to October 2004 Sales Duties:  • Helping customers with purchasing decisions.  • Sales floor maintenance.  • Opening and Closing of the store.  Technician Duties:  • Diagnosing and Repair of Hardware & Software Issues (Windows and Mac).  • Upgrading of existing Computers and Assembly of new Computer Systems.  • Onsite repairs or installations of Networks, Computers, and Printers.  • Phone support of Products and Technical Questions.  • Spyware/Adware/Virus Detection and Removal. Sales Associate QUE COMPUTERS - Mankato, MN March 1999 to August 2000 Education Computer Science MINNESOTA STATE UNIVERSITY 1990 to 1996 High school or equivalent MANKATO EAST HIGH SCHOOL 1986 to 1990 Skills DBA, PL SQL (10+ years), Sql Dba (10+ years), Powershell (1 year), Perl (10+ years), C (2 years), Unix Administration (5 years), Computer Repair (5 years), MySQL (1 year), Oracle Database (10+ years)
Database_Administrator
MySQL Database Administrator MySQL Database Administrator MySQL Database Administrator - Opus Fund Services Benicia, CA Certified Oracle MySQL Database Developer with over 10 years of experience querying and developing database objects for propritary application systems in the financial and automobile industry, and 4 years developing, administering, and optimizing MySQL databases. Strong performance in managing customer relationships, building collaborative partnerships with key business allies. Work Experience MySQL Database Administrator Opus Fund Services - Brentwood, CA February 2017 to Present • Tested and moved the database from GoDaddy cloud services to a Amazon server for better security using WHM and C Panel.  • Monitored the database server using IDERA SQL Diagnostic Manager which allowed a better view into the database performance and statistics. By using the Diagnostic Manager and implementing the performance and the sys schema, I was able to improve database performance, reduce downtime, and stop deadlocks.  • Converted the database from using the MyISAM storage engine to INNODB for better optimization and reducing table locks which was causing increased wait times for users and applications.  • Moved slow performing application code to the database using triggers, views, and stored procedures which improved application performance from their baselines by an average of 30 percent faster, as well as improving the time developers needed to code their applications.  • Implemented new database backup and restore processes for the cloud production database and proprietary applications databases using incremental restoration with the binary logs to get the database restored to the moment of failure.  • Updated the database objects and queries for peak performance by optimizing tables and indexes using the Slow query logs and the SQL Diagnostic Manager. Changed most views to store procedures, and adjusted system variables to keep the system running for max availability and performance.  • Created complex queries and views to connect to excel for dynamic reporting for internal and external clients. Systems Implementation Analyst Automobile Protection Corporation - Norcross, GA June 2015 to August 2016 • Created queries to collect data from the data warehouse to be analyzed for system projects and applications using Microsoft SQL Server Management Studios.  • As the system expert, I improved the time to implement new internal applications by 40% and improved time for pairing third party applications by 20% by analyzing multiple systems using MS SQL Server queries, coordinating system tests, and verifying all systems and applications are working as expected.  • Produced detail documents for requirement analysis, system analysis, system processes and procedures, as well as end user documentation to use the new applications. Quality Assurance Specialist Automobile Protection Corporation - Norcross, GA April 2014 to June 2015 • Designed, and executed test plans by creating test cases for each application deployed to the development and QA environments for each online system and database.  • Kept our deployments 100% error free for 6 months. The deployments stayed error free at 95% for my duration.  • Performed testing on the system applications by using different types of test, such as manual, automated, regression, and performance. Data Analyst Automobile Protection Corporation - Norcross, GA June 2008 to April 2014 • Used SQL Server Management Studios to create ad-hoc queries, views, and store procedures to implement and improve reporting.  • Designed, created, and managed detailed dynamic MS SSRS reports and dashboards to portray data in different graphical formats. Education Bachelor of Science in Computer Information Systems in Computer Information Systems DeVry University - Decatur, GA October 2016 Skills Ms sql server, Sql server, Mysql, Oracle, Sql, C#, Html, Linux, Java, Css, Windows 10, Windows 8, Sql Dba, DBA, Oracle Database Certifications/Licenses Certified Oracle MySQL Database Developer December 2018 to Present An Oracle Certified Professional, MySQL 5.6 Developer (OCP) Certification has demonstrated the ability to write applications with the MySQL database server. They are capable of monitoring & diagnostics using PERFORMANCE_SCHEMA, replication enhancements including support for multi-threaded replications, and can use the new NoSQL interface and partitioning improvements to support scalability and security enhancements.
Database_Administrator
System Administrator System Administrator Hickory, NC Authorized to work in the US for any employer Work Experience System Administrator Turbotec Products - Hickory, NC May 2018 to August 2018 Administrator for all IT related areas of a 80 person warehouse facility. Sole manager of seven servers (Windows), Active directory (user management), Cisco ASDM firewall, user IT requests, equipment (80 windows pc's, printers, routers), cable management and design, inventory control, and was the contact for IT service providers. Database Developer Legrand - Hickory, NC September 2016 to June 2018 Develop and maintain Microsoft Access databases and Excel spreadsheets to contribute towards the successful launch of a new billing material web application. Data entry and analysis of fiber optic configurations, bill of materials, technical specifications, and part number setup. Reverse engineering of vendor part number systems to create large multi-vendor part number reference system. Analyze and manage the accuracy of data within SAP and Excel. Customer Service Representative Fiserv - Hickory, NC May 2015 to April 2016 Assist account holders with technical financial issues via computer and phone. Monitor cardholder transactions for fraudulent activity. Assist cardholders with account security, charge disputes, and processing refunds. Consistently exceeded customer satisfaction goals set in place by management. Web Developer CMS Designs - Hickory, NC 2007 to 2016 I started my own business designing and managing websites for local and global clients. In addition, I SEO/SEM services which increased their online marketability. Other responsibilities included data entry of ecommerce products and descriptions, content creation to boost organic search rank, and remote technical support. IT Manager Gold King - Hickory, NC September 2011 to February 2015 Setup and maintenance of all computer hardware, software, and security systems. Managed web development projects involving web design, advertising campaigns, social media, and SEO/SEM. Responsible for all online marketing including a monthly budget for PPC campaigns. Daily data entry of product specifications, shipping arrangements, and sales orders. Education Computer System Engineering OCW MIT Online Courseware 2016 Associates of Computer Information Systems in Computer Information Systems Catawba Valley Community College - Hickory, NC 2006 to 2008 Skills SEARCH ENGINE MARKETING (8 years), SEARCH ENGINE OPTIMIZATION (8 years), Adobe Suite (10+ years), Computer Hardware (10+ years), Graphic Design (5 years), Data Analysis (3 years), Database Management (2 years), Web Development (10+ years), Photography (10+ years), Networking (4 years), Graphic Design (5 years), Wordpress (8 years), IT Management (4 years), Data Entry (6 years), Database Development (2 years), Photography (4 years), MYSQL, Active Directory, System Administrator, System Admin, Vmware Additional Information SKILLS    Hardware: PC Troubleshooting and Repair, Windows OS and Server Management, LAN/WAN, Switches, Security Systems.  Software: Advanced MS Access and Excel, MS SQL, SAP, Adobe Photoshop/Illustrator, Newsletter (MailChimp).  Networking: LAN/WAN, TCP/IP, DNS, DHCP, Router and Modem setup.  Languages: HTML, PHP, CSS, Visual Basic, SQL, Xojo development.  Web Development: Content Management Systems (Wordpress/Drupal), E-Commerce (Magento/Shopify), SEO/SEM, PPC Advertising (Google Adwords), Google Analytics, Online Marketing.  Data: Management of large datasets, supply chain warehouse analytics, database backup and recovery.
Systems_Administrator Database_Administrator Web_Developer Software_Developer Project_manager
Database and Marketing Administrator Database and Marketing Administrator Database and Marketing Administrator Clearwater, FL My objective is to expand my growth and advance within a thriving company, maintain status as a respectable employee, embark on new ideas and face challenges head on, complete tasks and fulfill my duties. Work Experience Database and Marketing Administrator Myriad Computer Solutions - Largo, FL June 2011 to April 2014 • Verifies information, operates data entry devices and prepares documents.  • Process purchase orders.  • Handle inbound calls on new Shoretel Systems Phone, directing to correct person.  • Process account information, customer information, and a variety of other forms of documents by resolving inconsistencies and reviewing data for errors using standard data entry procedures.  • Keeps records of tasks, files and proofread reports; Checks completed work for errors or duplicate information before submitting the final product.  • Verifies, corrects and deletes unnecessary data, and/ or combines data from several sources before entering into a file.  • Clerk enters alphanumeric data from reports and study documents into an electronic tracking system on a day-to-day basis.  • Prepare account statements.  • Quickbooks- Process credit cards, help with payroll and banking. Customer Service Sales Representative Vici Marketing - Saint Petersburg, FL January 2008 to April 2011 • Utilized a script to pitch vacation sales (cruises)-inbound and outbound.  • Performed QA and QC monitoring.  • Logged daily transfers and sales.  • Input credit card data for authorization of sale. Customer Service Representative National Foundation for Debt Management - Largo, FL September 2005 to December 2007 • Received inbound calls and assist clients with credit card debt.  • Pulled account information on credit cards and checking accounts.  • Assisted with calculations and percentages. Quality Assurance Representative Talk America - Orlando, FL September 2003 to September 2005 • Monitored both the sales and third party verifications of telecommunication offers to clients.  • Determined and protected the integrity of the sale.  • Effectively communicate each session both on paper logs and monitor logs using an excel spreadsheet. Telemarketing Sales Representative G.E.F.A - Saint Petersburg, FL March 1999 to April 2003 • Made outbound calls to clients offering trials in insurance, legal and financial services. Promoted to customer service after 6 months.  • Received inbound calls assisting clients with activations on their Wal-Mart and Lowe's credit cards. Promoted to Quality Assurance in October 1999.  • Monitored taped verified sales from representatives.  • Determined the quality and integrity of the sales.  • Logged information both on paper for the reps and logged n excel for the employer and major client. Education St. Petersburg High School - Saint Petersburg, FL May 1997
Database_Administrator
SAP Database Administrator SAP Database Administrator Malvern, PA A bright, talented and self motivated person, with excellent organizational skills. Highly efficient and good eye for detail, quick learner. Extensive experience in database maintenance and analysis.    • Proficient with MS office, especially Excel.   • Creating ,analyzing and troubleshooting database  • Database Performance checks  • Experience with SQl server. Work Experience SAP Database Administrator June 2003 to June 2007 Professional Experience  Projects Profile    1 Project Name: Shared Support Services (3 clients)  Client ARC International/ NMHG/ Lincoln Helios   Role SAP database administrator  Organization SATYAM Computers Services Ltd  Duration February 2006 – September 2007  Environment  O/S: Windows NT  Tools : HP Data Protector  Database: MS SQL Server  SAP R/3: 4.7 ext 2.0    Contribution  • User Administration.  • Provide technical support to change management team.   • Monitoring Backups at OS level and also checking the same on third party tool like HP data protector.  • Monitor and work to reduce regular system dumps.  • Monitor SAP standard basis jobs for system maintenance & runtime intervals.  • Documentations for audit related configuration and DR drill activities.  • Provide solutions and recommendations based on SAP performance.  • Review early watch reports and take necessary actions suggested by SAP.  • Provide technical support to resolving failure’s of mission critical background jobs & document resolution paths/Work around for failure of such jobs.    2 Project Name: Offshore Applied Materials Basis Support  Client Applied materials  Role SAP Database administrator  Organization SATYAM Computers Services Ltd  Duration November 2005 - February 2006  Environment  O/S: HP-UX  Tools: Lotus notes, Remedy for handling tickets  Database: Oracle 9i  SAP R/3: 4.7 ext 2.0    Project Description     Supporting US (Santa Clara) clients during the Business and non business hours from Bangalore (Client location). This involves support and monitoring.  .Contribution    • Monitoring and resolving remedy ticket queue.  • Provide technical support to change management team and resolve TMS related issues.  • Monitor and work to reduce regular system dumps  • Monitor SAP standard Basis jobs for system maintenance & runtime intervals.  • Provide solutions and recommendations based on SAP performance data-Daily reports, weekly reports.  • Provide continuous performance optimization measures to cover technical tuning actions to prevent performance bottlenecks in the areas of OS, DB and SAP application servers and networks.  • Provide technical support to resolving failure’s of mission critical background jobs & document resolution paths/Work arounds for failure of such jobs.    3 Project Name: Offshore MARS Basis Support  Client MARS  Role SAP Database Administrator  Organization SATYAM Computers Services Ltd  Duration May 2005 - November 2005  Environment  O/S: Windows 2000  Tool: Lotus notes for handling tickets  Database: Oracle 8i/9i  SAP R/3: Ver 4.0B – 4.7 ext 2.0    Contribution  • Resolving day today Issues in form of tickets.  • User Administration related work  • Authorizations and security work involving profile maintenance.  • Transports related to role modifications and functional customizations.  • Monitoring Critical Background Jobs using third party tools like Maestro   • Printer and spool administration.  • Maintaining Issue resolution log and Escalation procedures  • Providing on call support in the week-end which includes productionzing and outages.    5 Project Name: Citibank  Client Citibank  Role Database Administrator  Organization Q-SOFT Systems and solutions  Duration November 2003 to March 2005  Environment  Oracle9i  Languages: SQL  Database: Oracle 9i  O/s: Linux    Contribution  As a Database Administrator, I was responsible for the following:  • Managing and creating tablespaces,datafiles,rollback segments  • Monitoring the alert log files, trace files  • Keeping track of redo logfiles,archived logfiles  • Taking backups and doing recovery depending on the failures.  • Monitoring performance Education Bachelors in electronics and communication Engineering in Engineering VTU 1999 to 2003 Skills SAP database administrator (3 years)
Database_Administrator
Info Tech Specialist /Network Administrator Info Tech Specialist /Network Administrator Info Tech Specialist /Network Administrator / Business Analyst Minneapolis, MN Authorized to work in the US for any employer Work Experience Info Tech Specialist /Network Administrator College of Liberal Arts - University of Minnesota - Minneapolis, MN 1996 to October 2014 * Responsible for desktop and network support for College of Liberal Arts departments  * Recruited and hired initial group of nine technicians for newly formed College of Liberal  Arts Office of Information Technology (CLA OIT).  * Designed, specified, purchased, installed and administered Colleges first network file server, first web server, and designed and built first data center  * Provided professional consultation for College of Liberal Arts Deans Group and college departments  * Designed and built first College of Liberal Arts undergraduate dedicated computing lab  * Supervise student workers and new employees, provide training to new employees  * Assigned, managed and completed project to wire all College of Liberal Arts buildings for  Ethernet Mainframe Computer Operator Lab Data Division - Minneapolis, MN 1991 to 1996 * Ensured 24/7 operation of Lab mainframes, Novell and UNIX servers  * Generate daily lab reports for every UMHC patient, backup systems  * Managed Lab Data Help Desk (3rd shift); Sole on-call technician for Laboratories after hours  * Performed upgrades to Novell, UNIX and PC networks Data Entry - Programmer/ Database Consultant Department of Surgery - University of Minnesota - Minneapolis, MN 1987 to 1990 * Researched, designed and implemented new data entry methods  * Revised and customized research database; writing custom queries to optimize insurance reimbursement  * Write custom code for data queries in support of research grants and research  * Assisted surgeons with custom data requests in support of patient care and research Education BA in German Studies College of Liberal Arts 2015 Liberal Arts Bismarck State College - Bismarck, ND 1982 to 1983 Skills Active Directory (8 years), Windows Server 2008 (10+ years), Microsoft office (10+ years), Oracle (5 years), TCP/IP (10+ years), DNS (10+ years) Awards Outstanding Service Award - 2014 2014-06 Outstanding Service Award from University of Minnesota. Fewer than 1% of all employees have been awarded this citation for outstanding and exceptional service and dedication. Certifications/Licenses Business Analyst February 2014 to Present Latest Business Analyst training and certification from University of Minnesota, awarded February, 2014. Accreditation through IIBA. ITIL Foundations v. 3 - Information Technology Instrastucture Library February 2012 to Present ITIL Foundations - Information Technology Infrastructure Library version 3 Driver's License Assessments Project Management Skills: Time Management — Highly Proficient July 2019 Prioritizing and allocating time to effectively achieve project deliverables. Full results: https://share.indeedassessments.com/share_assignment/q7qgch-sc2wfskzm Technical Support — Highly Proficient July 2019 Measures a candidate's ability to apply protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_assignment/xmnnevmelnwdr8wk Supervisory Skills: Directing Others — Highly Proficient July 2019 Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions. Full results: https://share.indeedassessments.com/share_assignment/8sjeokgwkeyvrrqs Supervisory Skills: Interpersonal Skills — Proficient July 2019 Measures a candidate's ability to maintain productive team working relationships by identifying conflict and settling disputes. Full results: https://share.indeedassessments.com/share_assignment/1iskgtjhe0-tdwtp Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information SUMMARYOFSKILLS  * 27 years experience providing enterprise IT support in academia. Experienced network administrator on U of M networks  * Highly skilled in enterprise networking, Active Directory, Windows7/10, Mac OS X, Linux, TCP/IP, DNS for academic information technology support  * MS Office suite, all Google tools, Thunderbird, Eudora, Microsoft Outlook  * Expert level installation and configuration of hardware, operating systems, and applications support on the Windows, Mac OS and Linux platforms. Troubleshoot, diagnose and recommend at Enterprise Level.  * Experience with incident management tools ServiceNow, RT and BMC Remedy  * ITIL Foundations Certification version 3  * Business Analyst Certification IIBA
Network_Administrator Database_Administrator
Independent Contractor Independent Contractor C#, data and distributed systems developer Ormond Beach, FL Authorized to work in the US for any employer Work Experience Independent Contractor Lieb-Tech, LLC April 2018 to Present - Modified CSS/HTML/PHP/MySQL sites  - Primary customer has been VOLO, LLC Systems architect, senior developer & database administrator The Broadcast TEAM / ECN & VOLO, LLC June 1996 to April 2018 - Created communications systems which has delivered 100s of millions of messages  - Developed many SAAS ecosystems for the communication systems  - Clients ranged from large cities to Fortune 500 companies for BCDR and Emergency systems    - Developed web applications:  ? VOLO web applications:  * Architected proprietary JavaScript framework for a user customizable Single Page App interface  * Utilized jQuery, Knockout, Google maps, HighCharts, moment and SignalR  * Prior versions based on Silverlight + MVC/RIA services; PHP + MySQL  ? Other websites:  * Setup site to accept & process customer file uploads and to schedule telephony projects  * Co-Developed ECN CodeRED website with ColdFusion  * Created a salesperson scheduler for MLM  * Developed a website to retrieve demographic reports for TV/Radio marketing  * Created ASP.NET Razor customer service & internal web applications    - Wrote several versions of communications platform, developed in VB.NET and C#:  ? Client/server architecture with multi-threaded server & client applications  ? Created dynamic inbound call-flow system to drastically reduce time to market  ? Delivers broadcast messages via Voice recordings, Text-to-Speech, SMS, email, push notifications  ? For load-balancing and failure prevention, utilized multiple SMS vendors and relay SMTP servers  ? Consolidated inbound/outbound telephony applications for improved resource utilization  ? Remote monitoring, updating and administration of applications  ? Setup ISDN & SIP based trunking with different vendors  ? Intel Dialogic cards; Visual Voice and InventiveLabs telephony SDKs    - Developed backend services:  ? Cloud-based solutions:  * Setup web servers, serverless functions, virtual machines and ServiceFabric processors in Azure  * Configured Azure SQL Elastic Pools with Azure AlwaysOn replication in distinct regions  * Utilized Azure Service Bus message queuing to bridge on-premise & cloud systems  * AWS 1Click Button with node.js    ? On-premise solutions:  * Installed and managed hardware for ISDN & SIP telephony  * Architected a multi-location/multi-cluster SQL environment with redundant interconnects  * Setup MySQL cluster with Galera and HA-Proxy on Ubuntu  * Used both physical servers and VMWare based virtual machines  ? Scalable and fault-tolerant systems:  * Auto-scaling Azure App Services in multiple regions, load-balancing with TrafficManager  * Utilized NoSQL Redis for session data store as backbone for scaling services  * Database pools for redundancy and use of read-only replicas  * Utilized multi-node ServiceFabric cluster to orchestrate microservices  * Message queuing with Azure Service Bus to provide decoupled services  * Generated telemetry data to monitor performance  ? Cognitive and media services:  * Utilizing Google and Azure for Vision + Speech Recognition services  * NLP processing using StanfordNLP for keyword/phrase extraction and term trending  * FFMpeg used to transcode media files, extract images and audio from video  ? Customer data file processing:  * Wrote application to parse, clean, validate, load and report customer data files  * Setup database driven file formats (CSV, XLS(X), PGP, ZIP), layouts and UDFs  * Geocoded address info using multiple vendors  ? Geospatial processing:  * Utilized multiple vendors, including Google, for data geocoding services  * Performed Spatial queries against MSSQL in TSQL and EntityFramework  * Compiled data sources from GeoNames, NWS, OpenStreetMap for internal services  ? Data feed processing:  * Built system to collect and process internet data sources for display and alerting  * Extracted data from Twitter, RSS, KML/Z, Shapefile formats and MS Graph  Side Projects  - Data feed processing & Angular/React web sites ( https://LiebTechReact.Azurewebsites.net/ ):  ? C# .NET Core on Raspberry PI processing engine based on Akka.NET actor system  ? NLP utilizing StanfordNLP.NET to do NER and lemma processing for trending analysis  ? Using ML.NET to perform MachineLearning based predictions  ? Data is saved to CosmosDB NoSQL database, using JSON Document SQL API  - Arduino with MQTT:  ? Dual motor tracked robot with multiple sensors for obstacle avoidance and environment  ? Sensor data uploaded to Azure via ESP32 WiFi to Azure EventHub via HTTP and MQTT  ? Processed by Azure Functions to submit to SignalR for real-time sensor monitoring via web page  - Arduino, NETMF, Raspberry PI, WinIoT, Python application for internet, sensors, buttons, LEDs, etc  - PCB boards with SMD designed in EagleCAD; boards produced by OSHPark/OSHStencil  - FFMpeg used to create stop motion video from individual images of C# processed star-trail photography  GitHub repo: https://github.com/lieb-tech Education High school or equivalent Skills C# (10+ years), Javascript (10+ years), SQL (10+ years), SIP (3 years), .NET (10+ years), Linux
Database_Administrator Systems_Administrator
Desktop Integration Engineer Desktop Integration Engineer Desktop Integration Engineer - Compaid Greenbelt, MD To secure an SCCM Systems Administrator or Desktop Engineer position with a company that utilizes a variety of cutting edge technologies. To be an assest to a team while applying technical and customer service skills, and enjoying a good life-work balance. Would also like to pursue CISSP and PMP Certification. Work Experience Desktop Integration Engineer NTT Data - Washington, DC July 2012 to Present Manage full life cycle of enterprise-level applications and packages. Create, advertise, monitor, test, deploy and report on SCCM packages for deployment to QA test systems, production images and helpdesk collections for headquarters and country offices for the 7000+ International Finance Company (IFC) community. Provide enterprise level management and support for various desktop management components within System Center. Serve as project team member for enterprise-wide initiatives and support activities. Responsible for developing and maintaining Technical documentation and Standard Operating Procedures for all enterprise level End User/workstation technologies. Perform post incident root cause analysis and write the associated RCA document. Create change management and release requests for package\image releases, attend weekly change management, release and post implementation review meetings. Perform large scale and targeted distribution of software/patches. Monitor distribution and execution status and create reports to show status of application/patch distribution. Maintain QA database for all software packages tested/deployed separated by category: compliance, mandatory, hardware or optional. Create test cases to document QA process for testing all software that will be deployed. Push licensed software requests to customer workstations from SCCM and record license and purchase order information in Express Metrics database. Test all production image core and optional applications and coordinate testing with application owners for in-house developed software or third party software specific to that department, work through any problems that arise, assist with application deployment coordination if applicable. Support package deployments issues related to previously installed software. Support configurations standards and process improvement and standardization within the IT organization Provide user support for all aspects of functional area, serves as an escalation point for Tier 2 support and respond to tier III remedy incident requests to meet customer SLA. Manage multiple computer test labs in different buildings, provide VM systems for testing and development purposes. Admin Studio, InstallShield Serco-North America November 2008 to July 2012 November 2008 - July 2012) Application Packager, Created zen objects and SCCM programs from COTS and in-house developed software to deploy to Census headquarters and Regional Offices. If necessary repackaged .msi files and created .mst files using Admin Studio, InstallShield or Orca if command line or distribution scripts will not automate the installation process. Tested created objects and programs on VMware Workstations, tested software packages on FDCC and production images created by team members for quality assurance, deploy/advertise approved packages to 5000+ workstations throughout Census community. Assign application objects or SCCM packages using Zenworks or SCCM users within specific containers or collections. Migrating and testing applications with SCCM 2007. Created programs, packages and advertisements to collections in test environment for SCCM migration. Provided Tier 3 support for end user issues with previously deployed applications and XP SP3 operating system or any unresolved application related issues received from helpdesk analysts. Add and delete user rights to Zenworks application objects. Record tickets in remedy ticketing system and follow documentation guidelines. Supporting regional laptop project, creating ghost images, deployed application and security updates using Patchlink, track laptops using Computrace, provided support for regional technicians and users, documented procedures for laptop imaging and general use processes, tested Verizon and Dell wireless software and laptop distribution, created custom GPO security template to allow users access to wireless broadband and site domain. LAN Administrator/SMS Engineer Computer Sciences Corporation - Lanham, MD August 2006 to November 2008 Monitored incremental and full backups for DLT and LTO tape drives, create/delete and monitor objects and group policy in Active Directory, configured test environment for SMS and WSUS installations, test and deploy Microsoft Security updates and necessary third-party application patches through WSUS or SMS, configured Norton Client Security to scan workstations for anti-virus vulnerabilities, monitor health of SMS and WSUS Systems, create/deploy software packages for workstations and servers using SMS, approve and schedule installation of updates through WSUS, troubleshoot network issues, install patch cables, monitor DNS servers, monitor NetIQ, develop vbscripts for SMS 2003. Create and maintain workstation ghost images, install and configure workstations and servers, swap phone lines for Nortel phone system, perform quarterly inventory for both software and hardware. Enter all incidents into Heat ticket tracking system. Independent Contractor, Windows Gaithersburg, MD January 2006 to August 2006 IT Administrator United States Senate - Washington, DC April 2003 to November 2005 Provided installation, technical support and maintenance for all DC and state offices equipment, software, peripheral devices and programs utilized on a daily basis including the correspondence management system, ensured data security/integrity, backed up file and intranet servers, updated public and intranet websites, installed and configured workstations, laptops, printers, scanners, blackberries and other peripheral devices, granted staff remote access to Senate resources with laptops, secureid, outlook web access and passfaces, ordered/introduced new software and hardware to stay current, prepared computer fund budget for end-of-year spending. Worked with all staff to improve the information systems within the office environment. Provided training and support for all staff questions and concerns in a timely fashion. IT Consultant Affiliated Computer Services - Merrifield, VA December 1999 to April 2003 Provided technical support for vendor based mail tracking system (Intranet Quorum)for various US House and Senate members. Installed and configured DC and state workstations with CMS product, troubleshooting, printing and workstation issues relative to Intranet Quorum. Worked closely with Administrative and Legislative staff to escalate any issues that would automate the system and create a more productive working environment. Allen, Hamilton, Database Administrator Booz - Tysons Corner, VA September 1999 to December 1999 Contract) - Built and maintained employee database for benefits enrollment. Tier I Helpdesk Support Department of Health and Human Services, Tier I Helpdesk Support - Rockville, MD June 1999 to September 1999 for 250+ users on general operating system (Windows 98), Corel WordPerfect, Lotus Notes, Netscape Navigator, printers and other workstation issues. Backup Operator Kaiser Permanente - Silver Spring, MD June 1998 to June 1999 Executed, monitored and provided updates for Northeast region backups. Compiled and printed office visit, pharmaceutical reports and payroll checks. Implemented documentation on procedures for running backups and sending data offsite. Education Business Systems Computer Learning Center - Laurel, MD May 1997 to March 1998 Psychology and Human Development Howard Community College - Columbia, MD November 1995 to May 1996 Skills MAC, Help Desk, Desktop Support, SCCM
Database_Administrator
Database/AWS Solutions Architect, US State Dept Database/AWS Solutions Architect, US State Dept Database/AWS Solutions Architect, US State Dept - iDOX Solutions Waldorf, MD Work Experience Database/AWS Solutions Architect, US State Dept iDOX Solutions February 2015 to Present Design and manage public/private cloud infrastructures using Amazon Web Services (AWS) which include EC2, S3, CloudFront, VPC, Direct Connect, Route53, CloudWatch, CloudTrail, and IAM focusing on high-availability, fault tolerance, and auto-scaling  • Configure highly scalable S3 buckets with Access Control Lists, Encryption and bucket policies for mission critical storage  • Manage users, groups and roles in IAM and create security groups for Inbound/Outbound access to instances  • Use Amazon Guard Duty to continuously monitor AWS accounts and workloads as well as a security measure for treat detection.  • Implement AWS High-Availability using AWS Elastic Load Balancing (ELB), which perform a balance across instances in multiple Availability Zones  • Use Cloud Formation templates to provision test and development sites  • Use Elastic Beanstalk to scale, deploy and manage web applications and services.  • Define AWS Security Groups which act as virtual firewalls that controlled the traffic allowed to reach one or more AWS EC2 instances.  • Develop migration plans to migrate On-premise applications into AWS Cloud in terms of Cost, Security and Availability  • Manage multiple AWS accounts with multiple VPCs for both production and non-production where primary objectives are automation, build out, integration and cost control  • Create and manage S3 buckets and policies for storage, backup and archiving to Glacier  • Implement detailed monitoring of cloud environment and notification system using Cloud Watch, and Cloud Trail  • Follow security requirements and maintenance of security program policies as well as review cloud policies and procedures to ensure compliance with FedRAMP, NIST SP800, FISMA and various federal standards and policies Database Administrator, US DHS/CBP STG Inc - Springfield, VA February 2013 to 2015 • Perform day-to-day database maintenance, daily error checks and database health, monitoring of physical resources (disk space, memory, CPU etc.)  • Provide technical team leadership and act as the liaison to the Customs and Border Protection Program Offices for coordination of migration priorities and tasks  • Ensure that current and future capacity and performance aspects of CBP's IT infrastructure is provided to meet business requirements at acceptable cost  • Proficiency in Automatic Storage Management (ASM), Disk management and problem resolving techniques with a good understanding of Capacity planning and efficient usage of the disk space  • Maintain, manage Physical, Logical, Active standby databases supported by Data Guard on Oracle 10g/11g RAC servers for the purpose of Disaster Recovery.  • Hands on experience in maintaining and managing Oracle 11g Real Application Cluster (RAC)  • Develop Backup and Recovery strategies utilizing both Oracle RMAN and operating system scripts  • Utilize Oracle Enterprise Manager DB console to monitor performance, clone databases, tuning to ensure optimal performance  • Use Data Pump for migration, Remapping, SQL*loader, import and export of database/schema/tablespace  • Monitor and maintain definitions and rules based upon requirements from Service Level Agreements (SLAs)  • Experienced in implementing Service Oriented Architecture components such as BPEL, OSB and BAM (Business Activity Monitoring)  • Use a hot and cold backup and recovery using RMAN and Enterprise Manager to schedule backups. Perform SQL tuning and object management  • Configure Oracle networking components such as the listener, TNS names and other connection protocols for the Oracle client  • Use Remedy to document trouble tickets. Keep track of issues and resolutions, establishes/recommends resolution strategies accordance with fault, performance, or capacity-related items environment  • Perform troubleshooting and fixed Oracle internal database errors with support from Oracle support  • Apply Oracle Critical Patch Updates (CPU) and patch/bug fixes as recommended by Oracle Support Database Administrator, US DHS/CBP QinetiQ North America - Springfield, VA June 2009 to February 2013 Responsible for administering and supporting production and development Oracle 10g/11g databases, installing, upgrading and configuring the Oracle server, creating databases, storage structures and objects,  Database backup and recovery, monitoring and optimizing database performance  • Daily database administration tasks included backup and recovery using Recovery Manager  • Performed data transfer using Export/Import using command line as well as in interactive mode and through Data pump  • Managed Database Structure, Storage Allocation, Tables/Index segments, Rollback Segments, Undo Segments, and Constraints  • Worked closely with application developers and system administrators to ensure all database needs were being met.  • Planned and implemented high availability solutions such as Real Application Cluster (RAC) in Oracle 10g/ 11gR2 Grid on ASM file systems.  • Performed policies on data confidentiality, integrity, availability, and auditability, based on Access controls for Data access at the database level  • Highly experienced in Oracle 11g, 10g Automatic Storage Management (ASM) required to fulfill the storage needs.  • Used Remedy to document trouble tickets. Keep track of issues and resolutions, recommended resolution strategies accordance with fault, performance, or capacity-related items  • Responsible for Oracle 10g/ 11gR2 logical and physical databases design, implementation and maintenance of virtualized servers  • Patched and installed of Oracle software, performed tuning using the AWR, ADDM to guide tuning and maintain high database availability and reliability  • Provided direct consultation and support to projects or application developers in the areas of database architectural design, database conversion, independent testing, application development and database administration Network Analyst- Tier II, Enterprise Management Center-EMC AT&T Government Solutions - Oakton, VA July 2007 to June 2009 Supported enterprise accounts for connectivity for clients like NASA, US Courts, Dept. of Treasury (IRS), Dept. of State (Spectrum). Provided a high level of customer/client support following SLA documents and procedures  • Provide 24x7 support for government users and service providers. Assists with complex hardware deployments, software upgrades, and significant projects  • Works with Tier 3 engineers to perform problem management, isolation, and resolution  • Monitors faults, performance, and capacity issues; prepares remediation reports and documentation. Reviews and analyzes daily reports and provides input to periodic reports for network status and baseline performance  • Troubleshot with LEC/Telco's and resolved technical problems for clients. Provided support for data center infrastructure devices i.e. Cisco switches, routers, IP MUX, Fiber Logic, Quick Eagle and ACE load balancers  • Provided critical initial configuration troubleshooting support for switching, routing and app server infrastructure. Monitored live alarms using AGMEMS Secure and Remedy. Opened, analyzed and resolved trouble tickets using Remedy User. Updated clients on issues, fix action and resolutions Data Technician Reston, VA April 2006 to July 2007 • Monitored live alarms using ARPS NetClient. Open, analyze and resolve trouble tickets using Remedy User. Determined equipment location, network connections, power management requirements, and managed the remote access of the systems installed  • Tracked calls from customers and followed up with outstanding issues and RMAs. Kept Supervisor informed of significant issues and updates trouble tickets with resolution efforts on network outages to ensure internal customers can be accurately advised  • Documented all issues and deployed appropriate technicians to mobile or fixed wireless stations. Experienced in data communications which includes installing, configuring, testing and maintaining Cisco routers, switches, CSU/DSUs, and Servers, Carrier T1/T3 services, Frame Circuits, DSL Circuits, CDMA devices and ATM Machines  • Monitored and supported Fusion Point, ATM Link and HIP/TransXpress services and CDMA wireless terminals and lines. Troubleshot issues with the HIP (hardware and software), Modems (analog and cellular), and Cisco Routers, JBM Routers, CDMA Devices, and POS terminals. Used various cisco commands to test routers with outstanding issues  • Monitored network faults; followed standard operating procedures to take corrective actions on programs like Synapse Manager/ Synapse Tools. Performed troubleshooting on Wireless Credit Card terminals, activated SIM card for GPRS terminals as well as activations for CDMA terminals  • Opened and maintained trouble tickets in accordance with standard process and procedures. Provided customers and Field Service Technicians technical support to solve remote site outages or problems  • Verified ATMs and router configurations, coordinated and troubleshot to maintain various WAN/LAN and Wireless communications network via HP Open view. Identified and corrected common network problems, monitored Cisco networks via SNMP Castle Rock and Solar Winds Education certification CISCO Academy - Woodbridge, VA Diploma in Business Management St. Augustine's College
Database_Administrator Network_Administrator
Senior Linux Unix Architect Engineer Senior Linux Unix Architect Engineer Senior Linux Unix Architect Engineer Marietta, GA • Senior Linux Engineer with 10+ years of strong experience working for varied industries.  • Strong experience in Senior Linux/UNIX/Windows Server Administration 24X7 supporting 1500+ virtual servers, Putty, Secure CRT, Cygwin Interface Administration, Configure, Monitor, GPFS, NFS, NAS Shares for 100% reliability, Veritas Volume Manager tasks for UNIX/Linux Server Administration, Server Datacenter Migration, and Disaster Recovery planning.  • Extensive Application / Database Support to include Enterprise wide OS Monitoring and patch management, deployed RedHat version 5,6, Centos via VMware VCenter 5.1.x, ESX, Patch deployment, RPM Package management & distribution, RedHat Local Satellite Server Management & Change Control, RedHat 5,6, CentOs 5, SUSE Linux Senior Server Administration & Maintenance  • Strong experience working on middleware platforms.  • Experience creating automated scripts to troubleshoot, and monitor hardware errors of drives, Chef Server 12, Chef Compliance v1, Chef Automate Implementation, Configuration, IBM (ITM 6.2.x) monitoring, client/server implementation and configuration for AIX, RedHat, Oracle, DB2, VMware. Integration with Netcool Version7 suite for network monitoring.  • Administrated PeopleSoft Server 8.4 & 8.5 including: PeopleSoft Application Servers, Process Scheduler Servers, Tuxedo, Web logic Servers  • Experience in UNIX/Linux problem resolution for applications managing logfiles (Splunk), configurations, server process management with infrastructure technologies including Tomcat, WebSphere and JBoss. Work Experience Senior Linux Unix Architect Engineer Delta Airlines April 2019 to August 2019 • Senior Linux Engineer build/develop/manage Core Production virtual servers  • RedHat 6.9 & 7.4 Senior level Engineering, Architecture, and Administration  • AIX 7.1 Production Core Administration  • Solaris Server Administrator  • Putty, Secure CRT, Cygwin Interface Administration, vCenter, HMC server management  • Oversee Datacenter Server Retirement Decommission process  • Server Patch management process. Automated, and Manual. Document SOP for team.  • Server Datacenter Migration, and Disaster Recovery planning.  • Supporting Oracle, DB2, Apache, AWS, WebSphere team needs, and communicating changes with management  • Verifying & Validating Audit Compliances for all UNIX/Linux environment  • Hadoop log scrub/control management and reporting  • Creating Policy domains, and Admin Schedules based on End-Client retention needs & Plan TSM backups ensuring no overlap  • Creating automated scripts to troubleshoot, and monitor OS, DB, Application and batch processing  • Ansible automation playbook Implementation, Configuration Senior Linux Unix Architect Engineer Infinite / Xerox, CHI March 2016 to April 2019 • Senior Linux/UNIX/Windows Server Administration 24X7 supporting 1500+ virtual servers.  • Putty, Secure CRT, Cygwin Interface Administration  • Configure, Monitor, GPFS, NFS, NAS Shares for 100% reliability.  • Veritas Volume Manager tasks for UNIX/Linux Server Administration  • Server Datacenter Migration, and Disaster Recovery planning.  • Supporting Oracle, and SAP team needs, and communicating changes with management  • Verifying & Validating SOX Compliances for all UNIX/Linux environment  • Tivoli storage manager (Linux, UNIX, Windows Client Server Administration)  • TSM configuration manage, TSM Library manager updates including TSM database and Recovery logs  • Splunk log scrub/control management and reporting  • Restore data from offshore volume and remove from storage pool and checkout the volume from library  • Creating Policy domains, and Admin Schedules based on End-Client retention needs & Plan TSM backups ensuring no overlap  • Creating automated scripts to troubleshoot, and monitor hardware errors of drives  • Chef Server 12, Chef Compliance v1, Chef Automate Implementation, Configuration  • IBM (ITM 6.2.x) monitoring, client/server implementation and configuration for AIX, RedHat, Oracle, DB2, VMware. Integration with Netcool Version7 suite for network monitoring  • Administrating PeopleSoft Server 8.4 & 8.5 including: PeopleSoft Application Servers, Process Scheduler Servers, Tuxedo, Web logic Servers Lead Linux Cloud/UNIX Systems Engineer Computer Science Corp/ Virtustream /Fiserv/ Cox /TIAA-CREF January 2014 to January 2016 • Responsible for Application / Database Support to include Enterprise wide OS Monitoring and patch management  • Deploying RedHat version 5,6, Centos via VMware VCenter 5.1.x, ESX  • Patch deployment  • RPM Package management & distribution  • RedHat Local Satellite Server Management & Change Control  • RedHat 5,6, CentOs 5, SUSE Linux Senior Server Administration & Maintenance  • AIX 6.x - 7.1 Senior Server Administration & Maintenance  • Solaris 10,11 Mid-Level System Administration and remote support  • Oracle Enterprise Linux version 6.5, on HP DL380 G7 running EMC Vplex fast path application Server  • Linux/UNIX/Windows Server Administration 24X7 supporting 1500+ virtual servers.  • Putty, Secure CRT, Cygwin Interface Administration  • Configure, Monitor, GPFS, NFS, NAS Shares for 100% reliability.  • Veritas Volume Manager tasks for UNIX/Linux Server Administration  • Server Datacenter Migration, and Disaster Recovery planning.  • Supporting Oracle, and SAP team needs, and communicating changes with management  • Verifying & Validating SOX Compliances for all UNIX/Linux environment  • Tivoli storage manager (Linux, UNIX, Windows Client Server Administration)  • TSM configuration manage, TSM Library manager updates including TSM database and Recovery logs  • Splunk log scrub/control management and reporting  • Restore data from offshore volume and remove from storage pool and checkout the volume from library  • Creating Policy domains, and Admin Schedules based on End-Client retention needs & Plan TSM backups ensuring no overlap  • Creating automated scripts to troubleshoot, and monitor hardware errors of drives  • Chef Server 12, Chef Compliance v1, Chef Automate Implementation, Configuration  • IBM (ITM 6.2.x) monitoring, client/server implementation and configuration for AIX, RedHat, Oracle, DB2, VMware. Integration with Netcool Version7 suite for network monitoring  • Administrating PeopleSoft Server 8.4 & 8.5 including: PeopleSoft Application Servers, Process Scheduler Servers, Tuxedo, Web logic Servers  • UNIX/Linux problem resolution for applications managing logfiles (Splunk), configurations, server process management with infrastructure technologies including Tomcat, WebSphere and JBoss.  • Managing Peoplesoft Workstations, Application Updates, upgrading Tools  • Working support tickets with helpdesk team, and documenting changes  • Updating KNOVA with team documentation Senior Remote UNIX/Linux Engineer Dell - Atlanta, GA October 2013 to January 2014 • Installed, configured AIX 6.1.1- 7.1, Trained SA in Administration  • Produced, Implemented Proactive automated UNIX Shell, ksh, (vmstat, sar, lssrc, top, etc.).  • Installation of RedHat Environment for application servers  • Worked directly with DB2 and Oracle teams for direct support (AIX, and Redhat)  • PeopleSoft 8.4 Patching & Administration. Managing PeopleSoft Database  • Mentored current, Junior Admins and Operations staff, Developed teachable documentation Senior AIX Remote Engineer HP - Atlanta, GA January 2009 to October 2013 • AIX 5.3 - 7.1 - AIX p5,6,7 Build Engineer. VIO, LPAR, p550 to p770  • Linux RedHat - Build Specialist 5.1 - 5.5  • 24X7 Sr. Unix extended after hours level support (AIX pseries, Linux)  • RHEL/Oracle Enterprise Linux Application Suite Environment conversion project  • HACMP, Service Guard, AIX BMR  • IBM Blade Server Application Brick Install/Setup/Support AIX-Linux-kickstart  • Shell scripting (bash, sh, Perl, KSH), BMC Patrol proactive monitoring, problem analysis, DAP configuration  • VMware VCenter version 5.1 RedHat server deployment  • Datacenter AIX RedHat server relocation, including data move, database rebuild  • GPFS, NAS, NFS, LVM configuration on physical, and logical devices  • Oracle Database Admin Support (9.2 - 12)  • PeopleSoft 8x Administrator. Peopletools support Utilities.Workstations.  • Tuxedo Version 10 and 11 administration and Objectivity Database management tasks including starting and stopping service, monitoring process availability and starting/stopping services over thousands of servers on AIX 6.1  • Tasked with Tuxedo upgrades from version 10 to 11.11 via console  • WebSphere, Tomcat, JBoss Administrative Support  • DB2 Production UNIX Administrative Support  • VCS Veritas Cluster Service Admin for Solaris 9/10 Servers  • Storix Bare Metal Support Administration  • TSM Storage Backup Administration & Support  • Netbackup Client/Server 3rd party configuration  • EMC Storage Troubleshooting & Support Linux RedHat Implementation Engineer McKesson Inc - Alpharetta, GA January 2008 to January 2009 • AIX 5.3 - 6.1 - Remote Architect & Sr. AIX Resource for 94 Live Production servers  • RedHat Enterprise v5,6, and Oracle Enterprise Linux 5.11, LPAR, VIO server build, and administration  • HP-UX 11.11-11.23 - First Shift Administrator for 94 Live Production servers  • Linux RHEL 4.3 - 4.7 - First Shift Administrator for 94 Live Production servers  • 24X7 Sr. Unix extended after hours level support (AIX p6, p7series, HP-UX, Linux)  • RDP, Cygwin interface administration for Windows Clients.  • Custom Shell scripting (bash, sh, Perl, KSH), Pro-active monitoring & support  • HACMP, Service Guard, AIX BMR  • IBM Blade Server Application Brick Install/Setup/Support AIX-Linux  • Shell scripting (bash, sh, KSH), BMC Patrol proactive monitoring, and problem analysis.  • Oracle Database Admin Support (9.2 - 10.2)  • EMC Clarion SAN support, and LVM configuration for AIX, Linux, HP-UX clients  • Development team using C++, Rogue Wave Tools++, Oracle Version 10 OCI and Tuxedo 11 on AIX 6.1 for Server-side development and Microsoft's MFC and Tuxedo on Windows/NT  • DB2 Production UNIX Administrative Support  • Storix Bare Metal Support Administration  • TSM Storage Backup Administration & Support  • EMC Storage Troubleshooting & Support Admin of TSM Client/Server Dell - Boulder, CO January 2008 to December 2008 Boulder, CO Jan 2008 - Dec 2008  TSM Administrator/AIX/HP-UX  • TSM Administrator - Tivoli Storage Manager and IBM Tape libraries and related storage hardware. (Install/patch-update/Admin of TSM Client/Server.  • IBM System storage IBM 3584, IBM 3582  • Ensure, verify all backups for top IBM clients Disney and Fireman's Fund  • 24X7 Sr. Unix extended level support (AIX 5.3-6.1s, HP-UX 11.11, Linux RHEL 4.3)  • Shell scripting (bash, sh, KSH, PERL), proactive monitoring, and problem analysis  • TSM Storage Client Backup Administration & Support  • TSM Storage Database (TDP) Support Linux RedHat Administrator CCCi / The Coca-Cola Company - Atlanta, GA June 2006 to January 2008 • AIX 4.3-5.3 Administrator - Production monitoring, support P570, P690, M80, S70  • 24X7 Sr. Unix extended level support (AIX 4.3,5.3, HP-UX 11.11, Linux RHEL 4.3)  • Shell scripting (bash, sh, KSH), BMC Patrol proactive monitoring, and problem analysis  • EMC Clarion SAN support, RAID, LVM configuration  • Oracle Database Admin Support (9.2 - 10.2)  • SAP BASIS Core Application Support, and Q/A  • MQSeries Core Support and Administration  • TSM Storage Backup Administration & Support Analyst International Ralcorp Holdings - St. Louis, MO July 2003 to June 2006 AIX Administrator/EMC SAN  • AIX 5.2 Administrator - Production monitoring, support P690, M80, F50 AIX 4.3-5.2  • System Administrator in EMC SAN / HACMP (AA&AP environment)  • HP 11.11 System Admin for JDE, and PeopleSoft Environment (EPM 8.80 SP2)  • Assist in Retek Software Integration Implementation (rms, sim, rdw, dwi, ari, alloc)  • Appworx 5.1.1 Job Scheduler UNIX Administrator - installed, configured, supported  • Oracle DBA 9.0.2.0.6 (Unix, Linux, Windows 2000)  • PeopleSoft PeopleTools 8.5 full install and support on HP11i, Windows 2000 Server  • IBM WebSphere, Tuxedo, and DataStage Config to support EPM environment  • Sarbanes Oxley Unix, Database, PeopleSoft Compliance  • Disaster Recovery Unix, Database, Application Specialist  • Full 24X7 offsite level-2 support AIX Administrator House Call Inc - Knoxville, TN May 2003 to July 2003 Sr. AIX Administrator AmSouth Bank - Birmingham, GA January 2003 to May 2003 • Sr. AIX Administrator - Assisted current AIX Admin in Sys Auditing, Tuning, Recovery Methods  • SP RS/6000 AIX 4.2.1/4.3.3 PSSP 2.4/3.2 Sys Administrator Switch tuning and SP performance  • Maintain 16 Silver Node SP Environment Performance Tuning for AIX 4.3.3 environment  • TSM, Sysback - Installation Configuration - for Management of filesystem backup solution  • Developed proactive environment system and application specific scripts for performance monitoring  • Supported AIX 4.1.2, 4.3.3, 5l environment for Oracle 8, PeopleSoft, MTS  • LDAP configuration and administration  • Developed online System Documentation to train Sr. AIX Administrator, Oracle Database, Tivoli House Call Inc - Knoxville, TN November 2002 to January 2003 • Produced, Implemented Proactive automated AIX based shell, ksh, AWK, SED, Bash  • Environment threshold reporting (vmstat, iostat, sar, lssrc, top, individual application process i.e. ora_pmon)  • Taught basic AIX SMIT System Administration Techniques with proven documentation  • Tivoli TSM Server Administrator - Manage current backup recovery strategy  • Synchronized Oracle 8i Development database with production through dbf migration  • PeopleSoft Applications Database Administration over installation, configuration  • PSAdmin Administration: PeopleSoft Scheduler, Application Server  • Produce Strong Documentation to mentor Sr. AIX Administrator, Oracle Database Consultant Ascent/University Mississippi Medical Center - Jackson, MS July 2002 to November 2002 • Installed, configured AIX 4.3-5.3, Trained SA in Administration via SMIT  • Produced, Implemented Proactive automated UNIX Shell, ksh, (vmstat, sar, lssrc, top)  • Installation of the AIX C-Compiler and Apache WebSphere for Lawson Environment  • Installed, configured Oracle 8.1.7.0.2 (for 32bit AIX, and LINUX 2.4 Redhat 7.3)  • Developed and implemented backup strategy with ADSM, System Admin, DBA  • Mentored current Oracle DBA, Developed teachable documentation Sr. Oracle Database Administrator MCI WorldCom Inc - Clinton, MS February 2001 to July 2002 • Sr. Oracle Database Administrator - installed, configured, tuned, backed up, managed  • Main administrator contact for AIX based Oracle Installation/Configuration  • Produced Proactive System Monitoring Shell Scripts for Cronned Jobs, resources, and Application process using ksh, awk, Perl, sed, and standard UNIX 'at' commands  • In charge of Oracle software orders, upgrades, patches, and migrations  • TSM Tivoli Upgrade, Backup/Restoration including client installation 4.1.2  • Primary DBA for 27 Oracle Databases versions 7.3.4-9i Sun, AIX, NT 17 (24X7)  • Provided hardware and software telephone and onsite support 24x7 Sr. Systems Programmer Saks 5th Avenue - Jackson, MS January 1999 to February 2001 • Sr. Systems Programmer over IBM RS/6000 SP A.I.X. 4.3.x and Oracle Databases  • Production Life Cycle -Ordering RS/6000 according to App Specs, Unpacking  • Installing Software (TSM, Oracle), Database Creation, System Tuning  • Main admin contact for 9 Production AIX based System Installation/Configuration  • Tivoli ADSM (TSM and DSM) Installation config with existing Oracle and AIX  • Successfully installed IBM RS /6000 H50 as well as all OracleDb and Client Software  • Troubleshot UNIX hardware/software configuration for IBM RS/6000 SP A.I.X. 4.3.x  • Successful implementation of four production Oracle DB's 7.2.2 -8.1.5 AIX, NT  • Provided hardware and software telephone and on site 24x7support Systems Programmer/ Administrator Wal-Mart Stores Inc - Bentonville, AR 1996 to 1999 • Installed, supported, and maintained UNIX Systems for all Wal-Mart DC's  • Responsible for installing hardware and building, troubleshooting hardware problems  • Designed and built network configurations (Ethernet and RS232)  • Informix/Oracle DBA team contact for System Administrators  • Configured HP-UX environment for Oracle 7.3.4 - 8.0.5  • Supported hands on data center move for HP-UX and AIX servers  • Provided hardware and software telephone and onsite support Education BS in Computer Science University of Arkansas at Pine Bluff - Pine Bluff, AR Skills Aix, Apache, Hacmp, Ksh, Linux, Red hat, Rs/6000, Solaris, Sun, Sunos, Unix, Ux, Oracle, Pl/sql, Sql, Hp-ux, Nas, Nfs, Veritas cluster server, Cluster server Additional Information Technical Skills:  Languages: Perl, Python, ksh, csh, bash, PL/SQL,  Hardware: HP 9000 HP-UX (9-11.23, SunOS, Solaris 2.6-2.8, Sun Ultra 1's, 5's, Sun Enterprise 5000's, IBM RS/6000 (F, H, S70, P690 and P770), PowerVm serversn (LPAR & VIO)  Operating Systems: AIX 4.33-7.1, Linux 2.4, Red Hat 7.3.1, CentOs, SUSE, Ubuntu, HP-UX to 11i, Solaris 10 to 11, Windows XP-8  Ancillary Skills: Virtualization, PowerVM, LPAR, FTP, SFTP Protocols, Pyxis Boot Server, HACMP, LVM, NAS, Sysback, NIM Slave/Master Backup configuration, ESS Shark, AIX SMIT, HP SAM, Sun Admin tools, SQL*PLUS , NFS, NAS, GPFS, SSA Drives, Remedy API, Oracle RDBMS, 7.3.4 - 12 ,Oracle Enterprise Management, Metalink, IBM TSM, BMC SQL Backtrack, RMAN, , VERITAS Volume Manager, Netbackup Client Config, Solaris: Veritas Cluster Server v4.0, RedHat Cluster Suite for RedHat/CentOS, RHCSRAID EMC, BCV, SQL*NET, Apache WebSphere, WebSphere, AWS, Networking: TCP/DNS, Cygwin - Interface, PeopleSoft Peopletools 8.5,Retek (Software Integration), Appworx 5.1.1, Dimensions, JDE 8.0 SP23b1, Active MQSeries 6.0.1.1, Storix BMR, Christie BMR, Capacity Planning, Full Datacenter Migration (UNIX & Linux), including full and partial Migration activities, Security - Hardening, Penetration Testing , Chef Server 12, Chef Compliance v1, Chef Automate, Hadoop, Ruby 2.3.1, Puppet, Splunk, SSL control and management, FoxT BoKS security  Monitoring Tools: BMC Patrol, Nagios V4, Nmon/Topaz/Perfmon, Tivoli (ITM 6.23), HP Openview, Custom ksh/bash/perl health check script writing.  Automation: Appworx, TWS, CRON
Systems_Administrator Database_Administrator
IT Support Officer IT Support Officer SQL SME/General IT Knoxville, TN I have 20 years of experience in IT. One of my last positions was as a remote telecommuting employee serving as a SQL database administrator, architect, and subject matter expert (SME). As a telecommuter, it requires a great deal of discipline, a strong work ethic, and ability to coordinate communications and activities with fellow team members and other teams spread across the United States and Europe. I was also required obtain and keep a Department of Defense clearance level and obtain ITIL Foundations certification. In that position, I managed over 700 SQL database servers. I was also responsible for engineering and architecting new SQL server solutions and making sure the systems followed best practices. As the SME, clients came to me with various SQL questions and scenarios that I must construct the best solution.  As an independent contractor, I’ve been working with small to medium businesses here in Knoxville. I have assisted the businesses in a variety of IT needs from infrastructure to stand ups and to maintenance. This has allowed me to expand my knowledge of other various Windows systems and functionality. Authorized to work in the US for any employer Work Experience IT Support Officer Nyrstar via Robert Half April 2019 to Present As a contractor with Robert Half I currently am placed as the East Tennessee IT Support Officer for Nyrstar Mines. My responsibility at Nyrstar is to provide end to end support for users, desktops, laptops, servers, network infrastructure, VOIP telephone, camera surveillance, and architecture for all four of the Nyrstar locations in East Tennessee. These locations span three countries and must be operational 24/7. Best way to describe the position is if it has an IP address, it’s my responsibility. Independent Contractor July 2017 to April 2019 Responsibilities: As an independent contractor I worked with local small and medium sized businesses setting up their full IT infrastructure and implementing a maintenance program to keep the infrastructure running. These programs could be scripts, coding, or training of employees.  As a contractor I have stood up infrastructure from design to cabling to server set up. My main skill set is in Microsoft SQL Server but I have experience with Active Directory, hyper-v, VMware, some Exchange and Skype for business. Lead SQL Database Administrator and Architect BAE Systems Information Technology - Herndon, VA August 2007 to July 2015 Responsibilities: Designing, implementing, and maintaining enterprise level architectures for SQL Server(2000 and up), SharePoint (2010 and up), K2, BizTalk, Project Server, various "in house" developed applications. These systems are located in a variety of environments from the isolated inner business network, to the more public facing network to the DMZ network. All systems must be designed with appropriate levels of security and interoperability with existing systems. Appropriately scaling the systems at design time and re-scaling systems already in production in order to maintain a positive user experience. This process includes monitoring current usage levels, projecting future usage levels, and load balancing systems. High availability and disaster recovery are also considered at design time. Depending on the version of SQL, high availability is accomplished with either clustering or SQL Availability Groups. Disaster recovery is accomplished through either replication, log shipping, or also SQL Availability Groups. Database Administrator BAE Systems Information Technology - Herndon, VA November 2006 to August 2007 Responsibilities: Maintaining operational status, scale, and recommend updates and upgrades of enterprise level SQL Server farms including a SQL 2000 cluster, multiple SQL 2005 Clusters, and a variety SQL 2000 and SQL 2005 standalone systems. Typical tasks include: performing regular backups, archiving older backups, applying patches and service packs, scheduling and performing regular maintenance on the databases, creation of new databases applications, customizing or expanding existing systems in order to accommodate new data. Implementing and maintaining Microsoft Identity Integration Server 2003. Developing MIIS centered applications for security group and distribution list memberships, updating Active Directory with data from PeopleSoft, supplying applications with secure MIIS data, enabling MIIS to create and disable user accounts based of the employee's status in PeopleSoft. Database Administrator BAE Systems, Ordnance Systems - Kingsport, TN 2004 to 2006 Responsibilities: Maintaining operational status of onsite SQL Servers by performing regular backups, archiving older backups, patching and service pack application, scheduling and performing regular maintenance. Creating methods of extracting data to be used in report creation, creating reports, and setting up security for the reports. Creation of new Database Systems. Administrating SharePoint 2003 Intranet Systems. Creating new SharePoint enabled web portals and applications. Including the configuration of both Microsoft Internet Information Services, Domain Name Services for providing access to the web portals, and customizing the underlying SQL Database tables to create/enable custom features. Developing a custom Help Desk system for tracking user help tickets and tracking performance metrics against the ticket details. Independent Contractor BAE Systems, Ordinance Systems - Kingsport, TN 2002 to 2004 Responsibilities: Upgrading, managing and maintaining three separate SQL database servers. Aiding in system wide network hardware upgrade, transition from Windows NT 4.0 Domain to Windows 2000 Domain with Active Directory. Overseeing technical role out of Kronos Time and Attendance Software, integration with MRP system as well as Stores system, designing a company Intranet, and providing user support. Education Bachelor of Fine Arts degree in studio arts/graphic design and a secondary East Tennessee State University December 1997 Elizabethton High School 1993 Skills Active Directory, Desktop Support, Help Desk, Microsoft SQL Server (10+ years), Microsoft Office (10+ years), Service Desk, Tech Support Certifications/Licenses ITIL Present
Database_Administrator
Senior Database Administrator (IV), Database Architect Senior Database Administrator (IV), Database Architect Senior Database Administrator (IV), Database Architect Middleborough, MA • Over 19 years industry experience with more than 18 years in database design, development, optimization, and administration.  • Solutions-oriented Senior Database Administrator with a proven track record of effective systems operations demonstrated through hands-on experience in design, development, administration and optimization of quality, performance-based databases.  • Excellent troubleshooting and diagnostic skills: proficiency in performance measuring- and diagnostic tools that allow for the identification of challenges during all stages of development as well as production.  • Very effective in implementing solutions to ensure maximum uptime to meet - and often exceed -business continuity objectives.  • Strong background in both working as a team leader and collaborating with other teams and the business; outstanding communication and interpersonal abilities that lead to organized, well-defined technical processes and overall quality.  • Core Competencies: Performance tuning/optimization; troubleshooting and problem resolution; database architecture, design, development and deployment; procedure development; systems implementation; continuous process improvement; functionality testing; monitoring; application support; and defect analysis. Authorized to work in the US for any employer Work Experience Senior Database Administrator (IV), Database Architect Zovio - San Diego, CA October 2012 to Present • Started as the Principal DBA for Agile development R&D teams working on the latest technologies in education support. Projects included:  • Assisting to build a 3+TB virtualized, clustered, SQL 2012 datawarehouse OLAP environment, including SSAS and cross-domain SSRS.  • Working with automated deployments using Octopus, TeamCity, and TFS.  • Building and maintaining 4 levels of new non-prod areas for the different parts of the release cycle - DEV, QA, Staging, and PLT (Performance Load Testing).  • N.B. This department was dissolved, and all employees let go, in 2013  • Senior member of a 9-person DBA team responsible for managing over 100 servers in production as well as more than 500 servers in non-production. This infrastructure includes servers for in-house products and processes as well as a number of 3rd party products, including the two primary Tier 1 vendor-provided applications used to support the business. Other responsibilities include:  • Maintaining uptime, including working with developers and vendors to troubleshoot performance and errors  • Participating in weekly on-call rotation, which includes performing dozens of releases throughout the week as well as acting as first responder for alerts and issues  • Architecting and designing planned server infrastructure to ensure consistency and maintainability  • Mentoring non-senior members of the team to help their personal development and growth, as well as for the betterment of the team.  • N.B. Over the years this team has been reduced to 2 DBAs, plus the manager  • Projects include  • Worked with SCM team to design and develop a standardized process to build SQL servers using process automation, including virtual server configuration (i.e. at the OS level), SQL Server installation, and all post-installation actions (SQL Agent jobs, alerts, SQL configurations, etc.), as well as integrating with a CMDB to maintain accurate server inventory. This allows us to spin up virtualized SQL Servers with no manual effort.  • Using NetApp snapshot technologies to clone databases to different servers, principally for reporting purposes (especially with the datawarehouse)  • SQL 2012 AlwaysOn Availability Groups  ? When they were first released, I performed extensive research and testing on exactly how all of the components with AGs work with Windows 2012 clusters, including  * Dynamic quorum management (i.e. Last Man Standing)  * Node/role draining and recovery for Windows patching/maintenance  * Powershell and SQLCMD scripting of all cluster and AG configurations  ? Architected and built a multi-site, multi-subnet, geo-dispersed Microsoft Windows 2012 Cluster supporting SQL 2012 AlwaysOn Availability Groups to support a new SOA infrastructure.  ? Built multiple other AG clusters with processes for:  * Rebalancing nodes after failover  * Managing security across nodes  * Managing jobs across nodes  • Successfully initiated, led, and completed a project to virtualize Tier 2 and 3 production database servers, with the completed architecture resulting in a fully consolidated set of dedicated hosts in their own VMWare cluster. The goals of this project were to reduce physical server sprawl and reduce our SQL Enterprise licensing costs by over 60% (saving almost $8 million).  ? After proving out how we could virtualize all other servers, I led the effort to finish virtualizing our Tier 1 servers.  • Built an audit process using SQL Audits.  • Automation examples:  ? Compliance required that we not only segregate our non-production environments via firewalls, but that we used separate non-production domain accounts for all services.  * Built a "mapping" stored procedure which, when restoring a database to non-production, took all domain production service accounts which had permissions in that database, matched the account to the corresponding non-prod account, and duplicated the permissions.  ? Similarly, I built a Powershell process to assign developers and QA groups permissions to folders and reports in restored SSRS databases, since this cannot be done in T-SQL.  ? We use the Ola Hallengren process for index maintenance, which doesn't handle statistics updating well. I built a procedure which updates statistics based on passed parameters (e.g. more than 20% drift, or less than 70% sampling ratio on last update). This works with Ola's CommandLog table to retain the history, for single pane of view for maintenance activity.  • Recent BI projects  ? Working with development and reporting teams to holistically analyze not only their workload but the workload of the primary datawarehouse server and provide suggestions for improvement. Methods for this include using DTA for advanced workload-level suggestions (composite statistics, filtered indexes, etc.), using query store, and manually analyzing top queries consuming CPU/memory resources.  ? Working with development team for building up machine learning systems (SQL 2017 with R and Python integrated)  ? Working with development team to prototype and build Azure Data Factory and Data Lake (v2) infrastructure, and to integrate this with our non-cloud datawarehouse.  ? Worked with Self-Service reporting team to build infrastructure for Power BI using SSAS 2017 Tabular models, including process for scaling out SSAS servers and making the models portable.  • Working with solutions architects and platform engineers to design plans to reduce our datacenter footprint by converting applications (and potentially databases) to Microsoft Azure.  • Cleaning out the fridge: Leading a project to migrate/upgrade several dozen end-of-life SQL Server 2008 ecosystems to run on SQL 2017 - or to decommission if no longer being used.  ? Next phase is to extend to our pre-SQL 2016 servers Senior Database Administrator (contract) Jenny Craig - Carlsbad, CA May 2011 to September 2012 • Principal Senior DBA maintaining legacy systems across 3 data centers, consisting of 20 SQL 7, SQL 2000, SQL 2005, and SQL 2008 database servers.  • Performed optimizations on database server environments to increase overall performance.  • Created automation of common maintenance tasks such as backups, reindexing, and statistics maintenance.  • Created plan to restrict access to databases and servers for PCI compliance. Senior Database Administrator, Lead Database Developer Grand Pacific Resorts - Carlsbad, CA December 2009 to September 2012 • Member of small development team working primarily with two 3rd party software solutions for loan servicing and resort management.  • Worked with application developers to enhance the quality and performance of T-SQL code being produced and modified for in-house applications surrounding the 3rd party databases.  • Utilized my analytical skills to rapidly and effectively troubleshoot issues with legacy code and 3rd party app "black box" behavior to be able to devise solutions for auditable processes experiencing issues with data anomalies.  • Primary developer for billing process (mass billing for over 15 resorts) to create a new series of T-SQL procedures to allow Accounting department to process the billing with no MIS involvement.  • Solidified backup strategies, security (preventing direct developer changes) on production servers, and created a robust reindexing process.  • Streamlined process for shared QA and development databases to be periodically refreshed from production databases by developers, including adding database snapshots to be able to revert changes without needing to re-restore from production databases.  • Working with team to utilize Agile methodologies in daily work.  • On the side researched how SQL Server Analysis Services cubes could help with replacing ad-hoc requests for analytical queries, including building a prototype cube with KPIs and linking it to Excel. Senior Database Administrator (contract) Entriq - Carlsbad, CA November 2009 to December 2009 • Senior DBA covering for client's sole DBA while on vacation.  • Migrated databases remotely between data centers in Europe.  • Also handled some smaller routine projects and tasks. Senior Database Administrator, Database Architect The Active Network, Inc - San Diego, CA July 2007 to July 2009 • Principal member of a five-person team responsible for Tier 3 support, maintenance, performance and administration of over 70 MSSQL production database servers - clustered and standalone housing over 7,500 databases - in a 24/7 international enterprise utilizing geographically dispersed data centers.  • Designed and developed a one-step installation routine used to create stand-alone SQL Servers for a hosted client environment. The installation included installation of the SQL engine and certain other required components, latest service pack and hotfix, and 3rd party tools (such as RedGate SQLBackup), as well as configuring server settings, replication, and security. The process also restored central application databases, created standard maintenance and monitoring jobs, and created remote backup locations for Disaster Recovery purposes.  • Architected and built a multi-instance (36+) 12TB controlled server environment for integration, QA, and staging testing which matched the various production environments in almost every way, including direct server interdependencies (e.g. linked servers), various replication configurations (merge, transactional uni- and bi-directional), and full backup support, with the intention that no environmental changes would be required to promote code from one environment to the next. The installation program for these instances was derived from the one used in the hosted solution (above).  • Provided Tier III project and design support for various development teams working in environments ranging from isolated databases to databases which are significantly shared by numerous applications.  • Assisted development teams and their associated products with fine tuning database architecture and SQL code to balance the needs of performance, flexibility, and scalability.  • Worked with various development and internal IT teams to help define, design, implement, and mature new processes for development and production releases.  • Mentored non-senior members of the team to help their personal development and for the betterment of the team. Database Developer/Architect, Senior Database Administrator Audit Integrity - La Jolla, CA February 2007 to July 2007 • Integral part of a two-person team responsible for development, support and administration of a database utilized to generate forensic ratings of corporate governance and accounting practices.  • Integrated continuous process improvement, including conversion of manual integration processes to fully systematic processes.  • Provided administration of a centralized job scheduling system (Active Batch).  • Re-architected a key process to reduce weekly processing and administration time by approximately 80%.  • Created a data cleansing and QA process to identify and reduce errors in weekly processing.  • Created a full installation of SQL Server Reporting Services (SSRS) and converted over 20 manual reports into automated reports. Senior Database Administrator SMS.ac - San Diego, CA August 2006 to January 2007 • Senior member of small team responsible for Enterprise Administration of 5 SQL Servers (2005 edition, x64) supporting a worldwide 24/7 website with 7TB of data.  • Administered several legacy production SQL Servers on SQL 2000.  • Responsible for the administration of transactional replication for 30+ publishers/subscribers using remote distributors.  • Developed and provided administration for job and replication error notification alerts. Senior Database Administrator Plymouth Rock Assurance Corp - Boston, MA February 2006 to August 2006 • Senior member of small team responsible for Enterprise Administration of over 70 SQL Servers (7.0/2000) throughout Test, QA, and Production transactional environments, supporting internal and external applications. Database failover planning and testing using Legato Clustering solution (EMC).  • Provided administration of transactional replication for 12 publishers/subscribers using remote distributors.  • Developed and administered job and replication error notification alerts.  • Utilized high-quality change control methods while working with development teams to achieve consistent quality code rollouts.  • Developed and provided administration of centralized database metadata.  • Provided continuous process improvement, including conversion of manual integration processes to fully systematic processes. Datawarehouse Database Administrator Monster.com - Maynard, MA January 2005 to February 2006 • Member of a three-person team responsible for the administration of 10 VLDB Enterprise servers (Development, QA, and Production), running on Windows 2003 Server, containing approximately 10TB of data in datawarehouse environments (2-3 databases per server).  • Provided in-depth performance analysis and tuning of indexes, data statistics, and server performance statistics.  • Capacity planning, including mapping of data and index hotspots to data files and filegroups, and data- and log files to SAN and array space.  • Managed over 1,200 DTS packages for daily, weekly, and monthly data loads, aggregations, and exports, including data sources from internal applications and third party external applications.  • Participated in 24/7 on-call rotation, reviewed/implemented robust database backup and recovery strategies as well as security policies.  • Led project for database failover planning and testing for new clustered environment.  • Assisted analysts and developers with SQL queries, including stored procedures and triggers.  • Provided continuous process improvement, including the conversion of manual integration processes to fully systematic processes. DBA / Production Support Specialist Harte-Hanks, Inc August 2002 to January 2005 • Implemented logical and physical data models based on application development.  • Managed, supported and troubleshot exiting SQL Server environment through capacity planning, tuning, and establishing backup and disaster recovery process/procedures.  • Administered multiple SQL Server database management systems on Windows NT/2000 platform supporting business and web applications.  • Worked with software developers to architect data models for efficient data access, reporting, and data validation during application design and construction phases.  • Assisted analysts and developers with SQL Queries, including stored procedures and triggers.  • Designed and managed data import/export processes and procedures using DTS and similar technologies as needed.  • Wrote SQL Server 2000 queries using techniques such as correlated sub queries, multi-table joins and conditional logic.  • Reviewed/implemented database backup and recovery strategies as well as security policies.  • Performed regular database consistency analysis, diagnosis and repairs of problems.  • Provided performance monitoring and tuning of database and database server environment.  • Developed and administered error notification alerts (e-mail, pager).  • Provided continuous process improvement, including conversion of manual integration processes to fully systematic processes.  • Organized support of all integrated systems at the site. Harte-Hanks, Inc - E Bridgewater, MA November 1996 to January 2005 Application Developer Harte-Hanks, Inc July 1999 to August 2002 • Application development and production support in MS Visual Basic 5.0/6.0, MS Access 2.0/95, and MS T-SQL (SQL 6.5, 7.0, and 2000) for a centralized mail merge program.  • Interacted with Data Processing and Client Administration departments for program support.  • Application development and production support of core, internally developed, fulfillment system written in Informix 4GL. Program Administrator Harte-Hanks, Inc October 1997 to July 1999 • Lead Management software configuration for Teleservices actions.  • Analyzed, designed, released, and configured support of two major order entry systems  • Member of the team recognized for the highest revenue/highest revenue growth client account  • Led and assisted in the implementations for several new divisions of the client Inbound Teleservices Lead Harte-Hanks, Inc April 1997 to October 1997 Inbound Teleservices Agent Harte-Hanks, Inc November 1996 to April 1997 Education High school or equivalent Skills DBA, Sql Dba, Sql Server, Sql Database Additional Information • RDBMS: SQL Server 2019, SQL Server 2016, SQL Server 2014, SQL Server 2012, SQL Server 2008, SQL Server 2005, SQL Server 2000, SQL Server 7.0  • TOOLS: SQL Server Management Studio (SSMS), SQL Server Integration Services (SSIS), Idera SQLdm, Idera SQLSafe, SQLSentry, Embarcadero E/R Studio (data modeling), Windows PerfMon, IP Monitor, RedGate Toolbelt (including SQL Compare, SQL Data Compare, SQL Backup, SQL Prompt, SQL Multi Script), MS Dos Scripting, core Microsoft Office Products  • SQL SKILLS: Database Design, T-SQL, Code (stored procedures, triggers, functions), Indexing, Performance Tuning and Optimization, SQL Server Replication, ETL with DTS and SSIS, Backup Strategies, High Availability, Disaster Recovery, Clustering, Mirroring, AlwaysOn Availability Groups, Log Shipping, Performance Statistics Gathering and Reporting  • LANGUAGES: T-SQL, Windows PowerShell  • PLATFORMS: Windows 10, 7, XP; Windows Server 2000, 2003, 2008, 2012R2, 2016; Azure database infrastructure (Azure DB, Azure SQL Managed Instance)  • HARDWARE: Dell and HP servers, 32-bit and 64-bit, standalone and clustered, physical and virtual (VMWare)
Database_Administrator Software_Developer
Program Coordinator, Promise Academy II Charter School Program Coordinator, Promise Academy II Charter School Program Coordinator, Promise Academy II Charter School - Harlem Children's Zone Bronx, NY Work Experience Program Coordinator, Promise Academy II Charter School Harlem Children's Zone - New York, NY June 2017 to Present After School Teen Program  • Review and provide feedback for Enrichment Specialist on lesson plan design and instruction, assuring that it is aligned to youth centered and 21st Century Skill building.  • Create and enforce project standards and production schedules and ensure that Enrichment Specialists are properly planning,  developing, and executing projects for scholars that culminate in a youth centered, themed, and large-scale production on a quarterly  basis.  • Ensure HCZ, SACC, DOH and DYCD regulations compliance and proper implementation by maintaining a ROP of 75% of 6th-8th  grade scholars attend program 85% of program days.  • Manage and monitor all protocol and procedures for staff and scholar performance measures and compliance.  • Liaise with parents to retain the number of participants in program and conduct student recruitment as needed.  • Provide weekly supervisions and leadership development, professional development, and staff training as needed.  • Prepare and complete daily attendance, staffing, occurrence and highlights report, monthly supply orders, and required monthly reports.  • Work with Enrichment Specialists to organize quarterly trips that directly expose scholars to their art of study.  • Ensure all scholars apply for or engage in an external arts project, audition or community service opportunity.  • Facilitate and host staff, parent, and student meetings. Arts Coordinator July 2016 to May 2017 • Supervised and managed Arts Specialists and Project Teams component of programming.  • Prepared and developed curriculum, lesson plans, activities, and special projects that fuse the arts and academic competencies.  • Engaged youth in the following areas through the arts: critical thinking; evaluation; risk-taking; rehearsals; hands-on project-based  learning; documentation of work; community-building and activism.  • Coordinated subject related trips, guest speakers, special events, student exhibitions, and college trips. Database Manager, Learn to Earn October 2015 to June 2016 • Corresponded with component coordinators via memorandum to determine best practices for data upkeep.  • Reviewed all intakes thoroughly and gathered documents needed for DYCD and ETO audits before enrollment and reviewed all intakes  quarterly for compliance and submitted reports to Program Director to assess accuracy.  • Created daily/weekly stat sheets and monthly component growth charts.  • Recorded and tracked attendance for all component activities and special events.  • Performed regular quality assurance for all entered data on the Efforts to Outcomes (ETO) database to ensure data integrity.  • Supervised Data Aides with weekly supervisions and component meetings.  • Provided Program Director with weekly data component reports and data administrative monthly report that outlines HCZ goals. Communications Manager ES Investments and Stop Abuse Campaign - Atlanta, GA April 2013 to September 2015 Charleston, SC, and Washington, DC metro areas for ES Investments and in New York City for Stop Abuse Campaign.  • Produced and designed all written content for website and print materials for each entity. Membership Database Analyst, SEIU Local Union 1199 The Bachrach Group - New York, NY August 2014 to July 2015 Prepared data for computer entry by compiling and sorting member benefit and life insurance forms collected during the Union's merger of the Home Health Aide and Home Care Workers Funds using the Vitech Version 3 software. Reviewed data for deficiencies; resolved discrepancies by correcting, deleting, or reentering data; combined multiple member accounts and at times, purged files to prevent duplication in system. Database Clerk Archdiocese of New York November 2013 to August 2014 Reviewed and organized membership database to track The Cardinal's Annual Appeal donations and its distribution. Database Administrator Comunilife - Bronx, NY July 2012 to September 2013 Successfully maintained the overall integrity and quality of client resident databases by verifying client records. Reviewed, collected, deleted, and reentered data to streamline business practices for the congregate and scattered housing programs. Helped develop database business processes, code values, and business rules and other set-up functions of the client database using Salesforce platform. Reviewed and updated organization procedures for use of Salesforce platform to increase efficiency and enhance performance. Contract Administrator International Alliance of Stage and Theater Employees - New York, NY August 2011 to July 2012 Assisted the President's Department of the International Alliance of Theatre and Stage Employees in the issuance of contracts for traveling attractions, shows, and tours for incorporation on the International Union's website and database. Maintained detailed and accurate records through hard copy, electronic and database filing systems. Community Specialist SEEC, Employment Services Division - Silver Spring, MD November 2010 to June 2011 Assisted consumers of the Employment Services (ES) Division in obtaining and maintaining competitive employment or volunteer opportunities consistent with their Individualized Plan (IP). Assisted with the development of each consumer's IP based on recommendations from the ES division and review board and spent at least 65% or more of total scheduled work hours in the community engaging clients, contacting employers for job development, and providing follow-along support. Insurance Claims Specialist Cesar A. Caceres, Inc - Washington, DC May 2009 to October 2010 Received inbound customer service calls and made outbound calls to patients and health care providers in order to process routine claims, investigate pending claims and resolve discrepancies. Examined complex or unusual claims to determine whether or not coverage was applicable and requested claim payment accordingly from insurance providers. Served as primary liaison with insurance companies and practice by drafting preliminary and follow-up correspondence with patients and insurance providers alike. Processed patient and insurance provider invoices and maintained patient confidential accounts. Database Manager American Forum - Washington, DC January 2008 to March 2009 Managed and supervised data entry for donor database and ensured the accuracy of data in FileMaker Pro. Established and maintained a structure within the database to effectively identify specific segments of data for various analyses and targeted marketing efforts. Press Aide One Economy Corporation - Washington, DC June 2006 to November 2007 • Executed the marketing campaign for a multi-state media outreach campaign with sponsors, AT&T and Habitat for Humanity to bring broadband internet services to over a quarter-million impoverished Americans. Produced written content for website and social media use to promote awareness and garner further support. Used market drivers to target specific consumer-sets. Education Bachelor of Arts in Public Communication & Spanish Language American University, School of Communications - Washington, DC Skills drafting (1 year), Excel (Less than 1 year), Front Page (Less than 1 year), HTML (Less than 1 year), ILLUSTRATION (Less than 1 year) Links http://linkd.in/1yWAY5J Groups Phi Beta Sigma Fraternity, Inc. March 2004 to Present Additional Information Technical Skills  English, Spanish  Highly skilled in drafting press releases, media alerts, speeches, and blog posts.  Social Media Management (i.e. Facebook, Snapchat, Twitter, LinkedIn, Instagram, Foursquare and YouTube).  Access, Excel, Filemaker Pro, HTML, Outlook, Powerpoint, Salesforce, Word, Raiser's Edge,  Front Page, Illustrator, Pagemaker, Photoshop, MS Publisher, Adobe.
Database_Administrator
Transcriptionist Transcriptionist Transcriptionist - AUTOMATIC SYNC TECHNOLOGIES Fayetteville, GA 11 months of daily transcription experience for court proceedings and general transcriptions for closed captioning for the hearing impaired.  20 years of computer technical experience including five years of supervisory/management experience working with project teams. 17 years of professional sewing and embroidery experience including digitizing, design and embroidering. Authorized to work in the US for any employer Work Experience Transcriptionist AUTOMATIC SYNC TECHNOLOGIES March 2019 to Present Transcribe audio and video files, creating transcriptions for closed captioning for the hearing impaired.    WENDY'S TREASURES 2001-Present  Owner/Operator of http://www.wendystreasures.com, Digitizer, embroiderer, marketing  Retail web-based Internet store. Creator of digitized embroidery designs. Commercial embroiderer. Site offers sewing/quilting/embroidery notions, blank apparel, screen printing and embroidered apparel for corporations, schools and local organizations. Responsible for sales, marketing and advertising as well as all computer implementations of both hardware and software. Professional sewing for several companies as well as individual clients. Oracle Database Administrator DELTA TECHNOLOGY/ DELTA AIR LINES 1998 to 2001 Responsible for installing and maintaining Oracle 8i software on Sun Solaris and HPUX database and application servers enterprise-wide.  1 Configured Oracle product software on database and application servers.  1 Increased database storage and database resources by 50%.  1 Upgraded Oracle databases to 8i within project timelines  1 Assisted in establishing connectivity from clients to database server.  1 Experienced in database upgrades, migrations and consolidations.  1 Designed Oracle databases both logical and physical, based on user requirements  1 Involved in investigating, troubleshooting and resolving database problems.  1 Have operated as a Server, Instance and Schema DBA.  1 SQL and PL/SQL programming  1 Have created prototype databases in MS Access. DELTA TECHNOLOGY/ DELTA AIR LINES 1996 to 2001 Internal Systems Engineer - Project Lead DELTA TECHNOLOGY/ DELTA AIR LINES 1996 to 1998 Performed as Project Lead for various deployment projects and NT Administrator for Clear Case - Configuration Management Team.  1 Led contractors and coordinated the installation, configuration and deployment of the Windows NT 4.0 and Windows 95 workstations campus wide and on a global level.  1 Completed project with 3000 users with 4-person team within 3 months, well within project timeline.  1 Experienced with NT 4.0 workstation and server, Windows 95 (including remote connectivity).  1 Knowledgeable of domain structure and experience working in multi-technology, multi-platform environments.  1 Knowledge of workgroup components (H/W, S/W, operating systems, peripherals, etc.) Documentation, communication, and team skills.  1 Project management experience.  1 Deployed, supported, and administered networks within the Delta Technology and Delta Air Lines infrastructure.  1 Responsibilities included end user support, hardware and software deployment, network workstation and server support and administration, process implementation, technology documentation, and some dedicated project work (such as application roll outs to entire company) using Windows NT, Win95, MS Office, MS Exchange and all PC software and peripherals.  1 Created workflow application utilizing MS Access Financial Systems Assistant Manager III FULTON COUNTY GOVERNMENT, FINANCE DEPT - Atlanta, GA 1993 to 1996 Responsible for the management of the Information Systems Division within the Finance Department.  1 Responsible for Novell 3.X Administration, Novell servers, mainframe to PC data transfer, the budget database and various other application development, systems analysis, testing, and maintenance.  1 Created several EIS projects using FOCUS/EIS and DDE capabilities with Excel and Focus/DLL.  1 Installed Client Server capabilities using the Database Server (sync machine) on the Novell Network. Application analysis, design and development and PC Support. Software Support Specialist (Supervisor) AGNES SCOTT COLLEGE - Decatur, GA 1991 to 1993 Academic Computing  Technical Responsibilities: Responsible for organizing, managing and supporting information technology for faculty, staff and students on campus.  1 Re-organized and managed computer center and satellite labs  1 Acquired computer software, hardware and peripherals  1 Repaired, installed, maintained, customized, recovered, configured and upgraded campus hardware and software.  1 Worked heavily with various vendors.  1 Tutored students and faculty  1 Instructed classes of 18-25 students, faculty and staff.  1 Worked extensively with MS Access. Education Brown College of Court Reporting October 2018 to Present Master of Science in Computer Information Systems University of Phoenix 2013 Bachelor of Arts in Telecommunications/Business Administration Indiana University
Database_Administrator Systems_Administrator
Crop Inspector Crop Inspector Macon, MO • Knowledge in welding and metal fabrication.  • Ability and knowledge of common welding processes, uses of jigs, fixtures and other template equipment, physical dexterity for welding and fabrication processes and blueprint interpretation.  • Competent general inspection of weld joints, welding in common welding processes, and proficiency in most areas of general welding and fabrication. Work Experience Crop Inspector Wehmeyer Seed Company - Mascoutah, IL August 2011 to November 2011 Database Administrator Armed Forces Insurance - Leavenworth, KS November 2007 to July 2011 AREAS OF EXPERTISE  Welding techniques Education High School Diploma High School Macon - Macon, MO June 1985 Metropolitan Area Community College Kansas City - Kansas City, MO Skills MIG, TIG, Stick, Flux Core and Spray Transfer
Database_Administrator
Project Manager | Business Analyst Project Manager | Business Analyst Program Manager - Project Enhancement Corporation Lake Forest Park, WA Detailed on my resume you will find a strong background in the arena of data analysis and project management. In my over 14 years of experience, I have developed a wide variety of skills through experience in programming and technical analysis in fields including database development, structural engineering, and system design. My most recent work focuses on supporting the Department of Energy in building data analysis tools for an integrated assessment of their environmental sustainability and workers safety performance. In addition to management experience in database design and application development, I have great experience meeting DOE's rigorous quality assurance requirements writing detailed test plans and procedures addressing specific design specification requirements. Authorized to work in the US for any employer Work Experience Project Manager | Business Analyst Project Enhancement Corporation 2006 to 2017 Provides a broad array of program and project management services to the U.S. Department of Energy (DOE) on with particular expertise in coordinating between clients and software developers through the system development lifecycle on a variety of client-specific applications and intelligent reporting of data analysis.    • Managed the development of integrated analysis tools related to worker safety and health, which tracks, analyzes and reports on health related incidents across the DOE complex, evolving from Access databases to SQL Server to MicroStrategy analysis services.  • Developed a QA Issue Tracking Tool for integration in the comprehensive integrated safety analysis tool enabling the identification of recurring safety issues within DOE and trending safety improvement for specific issues.  • Managed the development of integrated analysis tools related to the client’s environmental sustainability programs assessing overall and site-specific performance against a variety of defined environmental stewardship goals.   • Managed the development of a custom-built communication forum providing a secure means to connect complex-wide stakeholders with software experts and share information regarding a wide array of safety-related software, from general usage to technical support to current events. Lead the system development lifecycle from initiation to acceptance in addressing operational needs and security concerns.  • Developed a suite of 508 and SCORM compliant, computer-based training modules.  • Developed a data analysis tool to administer monthly reporting on critical inspection and testing processes for quality assurance of HEPA filter acceptance program and participated in a working group improving acceptance inspection and testing performance. Project Manager | Contract Manager Legin Group, Inc - Germantown, MD 2005 to 2006 Provided project management and coordination services to multiple federal agencies in support of their ongoing missions.    • Supported the development of Safety Evaluation Reports for nuclear power plants as part of their license renewal applications with the Nuclear Regulatory Commission.  • Provided contract management services to DOE.  • Supported EPA in docketing national hazardous waste sources with responsibilities including budget and schedule management.  • Prepared reports on lead-based paint in federal-aid housing for the Department of Housing and Urban Development. Administrative Aide Manpower and Sparks Personnel Services 2004 to 2005 • Provided support to Montgomery County Department of Capital Development.    • Primarily responsible for auditing building construction project accounts and for providing office support ranging from data processing and clerical duties to basic Information Technology responsibilities. Structural Engineer | Database Administrator Titan Corporation - Lexington Park, MD 2002 to 2003 Supported the Department of Defense as an engineer in their Fatigue Life Extension program to more accurately reflect the remaining flight life of their aircraft.    • Managed the development of database tracking Replaceable Structural Assemblies in support of the Structural Appraisal of Fatigue Effects task for the Navy’s F/A-18s.  • Provided routine reporting on aircraft life usage identifying specific planes of concern.   • Acted as the primary contact between the software developers and customer to ensure that all requirements were satisfied. System Engineer | Configuration Management Lockheed Martin Energy Technologies 2000 to 2001 Provided system engineering and configuration management services to the Department of Defense’s Defense Threat Reduction Agency in their effort to build a solid rocket motor disposal facility in Russia under the Strategic Arms Reduction Treaty.    • Developed lower level system engineering specifications and a requirements tracking database, as well as procurement documents.  • Developed Internal Interface Control Documents as part of the systems engineering team.  • Interfaced with configuration management in distributing and maintaining base-lined documents. Education Certificate in Business Intelligence University of Washington - Bellevue, WA 2015 to 2015 Certificate in Database Management University of Washington - Bellevue, WA 2015 to 2015 M.E., Project Management University of Maryland - College Park, MD 2012 B.S. in Mechanical Engineering Bucknell University 1998 Skills Earned Value Management, Microsoft Access, MS Project, Javascript, HTML, MicroStrategy, SCORM training standards, 508 Compliance, SQL Management Studio, Sharepoint Links https://www.linkedin.com/in/blaneyp/ Certifications/Licenses Driver's License
Project_manager Database_Administrator Systems_Administrator
PeopleSoft Administrator PeopleSoft Administrator PeopleSoft Upgrader and Administrator Coral Gables, FL Work Experience PeopleSoft Administrator Florida International University - Miami, FL October 2018 to December 2018 Peopletools 8.56 upgrade  Elastic search implementation  CS, Financials, and HR PUM updates to latest images Upgrade and implementation Support of Time & Labor/Absence Management/Common GL/Manager Self Service PeopleSoft Administration 2018 to 2018 Upgrade for CIT  • Daily administration of PeopleSoft HR 9.2 and Finance 9.2 on Peopletools 8.55 on  Windows/SQL Server 2012  • PeopleTools 8.55 to 8.56 upgrade  • Time & Labor/Absence Management/Common GL/Manager Self Service  implementation support PeopleSoft Administrator Florida International University - Miami, FL 2018 to 2018 Supported PUM upgrade of Financials, HR, Campus Solutions, and Peopletools to latest versions.  Implemented elastic search across all applications. Enterprise support applications administrator AerSale, Inc 2017 to 2017 Atlassian Cloud administration-  Migration of Customer Support Desk from DeskPro Cloud to JIRA Cloud  Implementation of JIRA Service Desk for HR  Customizations and training end users in JIRA Core, JIRA Software, Confluence,  workflows, automations, creating customized fields, and security. Remote independent consulting work as PeopleSoft Administrator and Database administrator Halifax 2017 to 2017 University of TX systems administration migration - Peopletools 8.55, Financials 9.2,  IH 9.2, CS 9.2, Oracle 12c, Linux Principal Consultant in the Oracle Practice Ciber, Inc 2013 to 2016 Responsible for installing, upgrading, and administering PeopleSoft enterprise applications, their databases, and all associated  infrastructure. Additionally, as a consultant I help the clients plan for future infrastructure  needs, map and document processes, and facilitate knowledge transfer sessions.  • Graduate School USA (Washington, DC) - PeopleSoft Campus Solutions  • Los Angeles Community College District (Los Angeles, CA) - Tools 8.52-8.54  PeopleSoft Campus Solutions 9.0, PeopleSoft Enterprise Portal 9.1, Oracle ASM  • San Diego Community College District - Tools 8.54, CS 9.0, Fin 9.2, HCM, 9.2  • University of Wisconsin System Administration - Financials upgrade assessment  • Daytona State College - Tools 8.54, CS 9.0, Fin 9.2, Oracle University Instructor Transamerica Training Management - Coral Gables, FL 2012 to 2013 2012 - 2013  PeopleSoft Administrator / Oracle DBA - PeopleSoft Campus Solutions 9.0 Systems, Applications, and Database Administrator Highpoint Technology Solutions - Miami, FL 2011 to 2012 2011 - 2012  • Builds, maintains, and supports development environments of PeopleSoft Financials  (FS) 9.1, Campus Solutions (CS) 9, Portal 9.1, and Human Capital Management  (HCM/HR) 9.1 in tools versions 8.50-8.52 on Oracle, SQL Server, BEA Weblogic  server, and BEA Tuxedo  • Linux, Mac, and Windows server and network security administrator  • CAS, Atlassian JIRA, Atlassian Confluence, and Sharepoint administrator  Technology Instructor  • Subcontracted to teach Oracle University Data Management Tools and Upgrade on  Tools 8.50 in Coral Gables, FL, Providence, RI, and Albuquerque, NM Division of IT - Administrative Software Florida International University - Miami, FL 2006 to 2011 Database Administrator / PeopleSoft Application Administrator  Applications Production Support  • Lead DBA/ Admin for Financials 8.4 to 9.0 upgrade, HR 9.1 Implementation, Linux  Strategy  • Administration of the PeopleSoft app, batch, DB and web components of the SA 8, 9,  Portal 8.8, 9.1, HR 9.1 and Financials 8.4, 9 environments for approximately 40  databases  • Implemented Enterprise Portal 8.8 and integration into SA 8.0  • Upgraded of Enterprise Portal from 8.8 to 9.1, student administration 8.0 to 9.0  • 24/7 on-call production maintenance and administration support  • BEA WebLogic and Tuxedo upgrades from 6.1 to 10g  • Overall technology support bridge between PeopleSoft users university wide and the networking, firewall, windows server admins, AIX server admins, and VPN  technology groups  • Production application and desktop support for analysts, trainers, developers, and end  users for App Designer, COBOL troubleshooting, Nvision, Crystal, Integration  Broker  Oracle Database Administrator  • Upgrade of Oracle 9.2 to 10.1, 10.2, 10.2.0.3 and 11g  • Oracle DB security administrator, Cloning/refreshing of environments, Backups,  Performance troubleshooting, Monitoring growth  Enterprise Scheduler Administrator  • TIDAL Enterprise Scheduler application administrator  • TIDAL upgrade from version 2 to version 5  • Oracle DB, OS, and PeopleSoft processes production schedule administrator with 24/7 on call support  Change Management Administrator  • Phire version 2.0 Change Management tool sponsorship and implementation  • Point man for PeopleSoft Change Assistant - EMF setup, application of maintenance  packs, bundles and fixes instructor Florida International University - Miami, FL 2009 to 2009 Miami, FL  Dr. Irma Becerra Fernandez 2009  Independently contracted to author and edit the supplementary materials for the 2nd Edition of the Knowledge Management text book. Created and edited PowerPoint slides, instructor  questions, and instructor's manuals for updated and new chapters.    Library of Congress Reference:Becerra-Fernandez, Irma, 1960-Knowledge management:  systems and processes / by Irma Becerra-Fernandez and Rajiv Sabherwal.  ISBN 978-0-7656-2351-5 Lab Administrator for North Latin American and Caribbean Solution Center Oracle USA, Inc. / PeopleSoft, Inc - Coral Gables, FL 2003 to 2006 Coral Gables, FL  PeopleSoft Global Services - Consulting 2003 - 2006  Lab Administrator for North Latin American and Caribbean Solution Center  PeopleSoft Technology Consultant  • Onsite certified installations of all PeopleSoft applications  • Upgrade consultant Education Master of Science in Management of Information Systems Florida International University - Miami, FL August 2009 Bachelor of Science in Neuroscience Vanderbilt University - Nashville, TN May 2003 Links http://www.linkedin.com/in/andollo
Database_Administrator Systems_Administrator
SQL Server DBA SQL Server DBA SQL Server DBA - Wells Fargo, NJ Sayreville, NJ • 20+ Years of extensive experience in Information Technology, out of which 15+ years as an SQL Server DBA (6.5, 7.0, 2000, 2005, 2008, 2008r2, 2012, 2014 and 2016), Oracle DBA (9i, 8.x, 7.x) in Production, Development and Test Environments under UNIX and Windows platforms,  • Possess 15 years of experience in Database Design, Administration, Implementation, and Application Development.  • Expertise in performance tuning the application and Database.  • Expertise in migrating databases from Oracle to SQL server and SQL server to Oracle.  • 24 X 7 Production Database On Call Support.  • Installing SQL Server in a Cluster Environment.  • Creating Replication and Log shipping, Mirroring for different customers.  • Configured High availability groups using SQL 2012.  • Involved in migrating SAP environments from Oracle to SQL server.  • Backup and restore VLDB databases using Veritas Net backup, Litespeed, Legato, Hyperbac, Evault and Tivoli.  • Played a key role in business requirements analysis, architecture design, physical and logical Data modeling, application development, testing, training, production support and Project review with client.  • Extensive experience in space allocation, database migrations and database security.  • Extensive experience in Capacity planning, Performance Tuning, Disaster Recovery and troubleshooting.  • Experience in Azure Cloud installing, configuring and administering, Azure Geo Cluster  • Mentoring Junior DBAs in database troubleshooting.  • Manage and maintain database changes in Development, QA, Staging and Production  • Extensive experience in backup and restore procedures.  • Extensive experience in creation and maintained of PL/SQL Procedures, Triggers, Functions and Packages.  • Extensive experience in Batch processes, Import, Export, Backup, Sql Loader, Shell scripting, Cron Jobs, Database Monitoring tools and application support.  • Extensive experience in architecture, replication management and interaction with management teams.  • Extensive experience in Installation, Configuration and Upgrading of Oracle Server, Client Software and related products for Production, Development and Test Environment.  • Extensive experience in multiple instances on single Database, share memory, design and implementation.  • Extensive experience in controlling the user privileges, monitoring the security and Audit issues.  • Extensive experience on working with Data scrubbing and Data masking.  • Created logins using different security models like Windows, Standard and certificate authentications.  • Installed and Configured SQL Server in PolyServe Environment.  Extensive Knowledge with HTML, XML, Vb Script, Java Script, ASP, IIS, Java, website design, FTP, Telnet, uploading, software development life cycle.  • Expert in MS SQL Server Database Administration and Implementation (in OLTP, Web based, Production and Development environments) including Installations and Upgrades, Physical and Logical Data Modeling, Implementing Data Integrity, Schemas, Performance Tuning, Disaster Recovery, Database Maintenance, Data Migration and Scrubbing, Cross-platform Connectivity, Query and Stored Procedure Tuning and Optimization, Coding Triggers and Stored Procedures using TSQL and PL/SQL, Security Implementation, Replication, Fail-over Clustering, Configuring SQL Servers (sp_configure), and Databases (sp_dboptions), Capacity Planning, Data Transfer using DTS and BCP, Blocking and Deadlocking, Log Shipping for Disaster Recovery, DBCC checks, Database storage specifications, Remote Administration of the databasaes and various other areas.  • Proficiency in other RDBMS like Sybase 10, Oracle 7x/8i and 9i and MS Access 97/2000 and languages like PL/SQL, Visual Basic 5.0/6.0, ASP, .Net 2.0, and C++.  • Strong Communication and Time Management skills and excellent team player.  • Ability to adapt quickly to changing environments. Authorized to work in the US for any employer Work Experience SQL Server DBA Wells Fargo, NJ March 2017 to Present Provide Database Administration and Support for SQL Server 2008r2, 2012, 2014 and 2016 on Windows2008r2 and Windows 2012. Responsibilities include assisting Microsoft SQL Server Internal customers with Projects, Configuration, Administration, Implementation and troubleshooting SQL Servers for all in house and Vendor applications.    Responsibilities:  • Performance Tuning of the SQL Server (in OLTP, Web based, Production and Development environments) including the usage of Performance Monitor and Profiler Trace to monitor the Memory, CPU and Disk usage, the private bytes of each process, the trend in the Available Bytes, Context Switches/sec, Page Faults, growth of Tempdb, Cache-Hit ratio, disk reads and writes, Avg. Disk Wait Times, Transactions/sec, Growth and Shrinkage of databases and other counters, and use Index Tuning Wizard to create proper indexes. Identified the performance bottlenecks like CPU, Memory, I/O and tuned and improved the overall performance of the server for many clients.  • Involved in Physical and Logical design and Schemas for databases of new application.  • Tuning of SQL Server Memory structures and troubleshooting the existing issues with Buffer Pool and Paging.  • Monitor and troubleshoot ETL, BCP, SSIS and Application Jobs and other tools.  • Installed SQL Server Clusters in Active\Active and Active/Passive Topology.  • Remote Monitoring of SQL Server 2008r2, 2012 and 2014.  • Install, configure and Deploy SharePoint Services and Team Foundation Servers.  • Monitor Microsoft SQL Server activity on a proactive basis and tune the system for optimal performance  • Performed Physical and Logical Data Modeling for databases of varied sizes including VLDBs. Designed and implemented capacity planning module to make future projections in terms of system resources  • 24 X 7 Production Database On Call Support.  • Troubleshoot Blocking and Deadlocking issues by making appropriate changes to Transaction Isolation levels and the types of locks being held; avoiding keeping transactions open for long durations, breaking large transactions to smaller ones.  • Upgraded the existing Servers from SQL Server 2008 to SQL 2012 and 2014.  • Create and manage SSIS packages.  • Monitor and tune both server and databases using DBCC, Server configurations options (sp_configure) and Database options (sp_dboption) . Contributed to automation of many daily administrative activities like backups, thresholds, monitoring server resources and proactive problem diagnosis.  • Manage and maintain database changes in Development, QA, Staging and Production.  • Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users.  • Worked extensively on Data scrubbing and masking for restored databases.  • Created security policies for SOX and PCI environments.  • Configured and wrote SQL scripts for automated deployments.  • Creating Replication, database Mirroring and Always-on for different Applications.    Environment: SQL Server 2008r2, 2012, 2014 on Windows 2008 R2 and 2012, .Net, Java, Oracle, 9i, 10g and 11g, Remedy, Dynamics CRM and AX, Redgate, SharePoint, SSRS and SSIS. SQL Server DBA Sanofi-Aventis, NJ October 2013 to February 2017 Providing Database Administration and Support for SQL Server 2005, 2008, 2008r2, 2012, 2014 and 2016 on Windows2003, 2008 and Windows 2012. Responsibilities include assisting Microsoft SQL Server Internal customers with Configuration, Administration, Implementation and troubleshooting SQL Servers for all in house and Vendor applications.    Responsibilities:  • Installed SQL Server Clusters in Active\Active and Active/Passive Topology.  • Migrated Oracle databases to SQL server for SAP Migration.  • Create always on availability group using SQL 2012.  • Created multi Mirroring partners using SQL 2012.  • Monitor Microsoft SQL Server activity on a proactive basis and tune the system for optimal performance  • 24 X 7 Production Database On Call Support.  • Involved in datacenter migration and consolidation projects.  • Troubleshoot Blocking and Deadlocking issues by making appropriate changes to Transaction Isolation levels and the types of locks being held; avoiding keeping transactions open for long durations, breaking large transactions to smaller ones.  • Member of SWAT team to troubleshoot performance issues after datacenter migrations.  • Troubleshoot Blocking and Deadlocking issues by making appropriate changes to Transaction Isolation levels and the types of locks being held; avoiding keeping transactions open for long durations, breaking large transactions to smaller ones.  • Developed SSIS packages for Oracle database migrations.  • Manage and maintain database changes in Development, QA, Staging and Production  • Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users.  • Assign tasks to L2 and L1 offshore teams for taking care of day today activities.  • Mentor and transfer knowledge to junior DBAs.  • Created Security policies for SOX, PCI and FDA regulated environments.  • Worked extensively on Data scrubbing, masking while supplying the backups to Vendors.    Environment: SQL Server 2005, 2008, 2008r2, 2012, 2014 and Azure on Windows 2008 R2 and 2012, .Net, Java, Oracle, 9i, 10g and 11g, Remedy, SAP, Sharepoint, Safecom, Crystal Reports, Cognos, Qlickview. SQL Server DBA Market Axess - New York, NY April 2013 to September 2013 Provide Database Administration and Support for SQL Server 2005 and 2008 on Windows2003 and Windows 2008. Responsibilities include assisting Microsoft SQL Server Internal customers with Configuration, Administration, Implementation and troubleshooting SQL Servers for all in house and Vendor applications.    Responsibilities:  • Performance Tuning of the SQL Server (in OLTP, Web based, Production and Development environments) including the usage of Performance Monitor and Profiler Trace to monitor the Memory, CPU and Disk usage, the private bytes of each process, the trend in the Available Bytes, Context Switches/sec, Page Faults, growth of Tempdb, Cache-Hit ratio, disk reads and writes, Avg. Disk Wait Times, Transactions/sec, Growth and Shrinkage of databases and other counters, and use Index Tuning Wizard to create proper indexes. Identified the performance bottlenecks like CPU, Memory, I/O and tuned and improved the overall performance of the server for many clients.  • Involved in Physical and Logical design and Schemas for databases of new application.  • Tuning of SQL Server Memory structures and troubleshooting the existing issues with Buffer Pool and Paging.  • Monitor and troubleshoot ETL, BCP, DTSRUN and SSIS Jobs and other tools.  • Installed SQL Server Clusters in Active\Active and Active/Passive Topology.  • Remote Monitoring of SQL Server 2000, 2005 and 2008.  • Install, configure and Deploy SharePoint Services.  • Monitor Microsoft SQL Server activity on a proactive basis and tune the system for optimal performance  • Performed Physical and Logical Data Modeling for databases of varied sizes including VLDBs. Designed and implemented capacity planning module to make future projections in terms of system resources  • 24 X 7 Production Database On Call Support.  • Involved in Data Center Migration and Consolidation Project.  • Troubleshoot Blocking and Deadlocking issues by making appropriate changes to Transaction Isolation levels and the types of locks being held; avoiding keeping transactions open for long durations, breaking large transactions to smaller ones.  • Create and manage SSIS packages.  • Monitor and tune both server and databases using DBCC, Server configurations options (sp_configure) and Database options (sp_dboption) . Contributed to automation of many daily administrative activities like backups, thresholds, monitoring server resources and proactive problem diagnosis.  • Manage and maintain database changes in Development, QA, Staging and Production  • Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users.  • Configured and wrote SQL scripts for Control-M Jobs.  • Creating Replication and Log shipping for different Applications.  • Created Heterogeneous replication between Oracle, Sybase -SQL Server and SQL Server - Oracle.    Environment: SQL Server 2000, 2005 and 2008 on Windows 2003, 2008, 2008 R2, .Net, Java, Oracle, Java 8i/9i, 10g and 11g, Precise, Crystal Reports. SQL Server DBA Forest Labs October 2012 to March 2013 Responsibilities:  • Provided a conceptual design for migration and upgrade from 2000 and 2005 to SQL 2012 with Data center move.  • Installed and configured SQL Server 2012 with all new features for conceptual design and presentation to the management.  • Installed SQL server in VMware environment utilizing VMware cluster with SAN and Local Drives for optimal performance with application.  • Installed SQL server for always on availability groups in clustered environment.  • Designed and configured SQL server per the FDA and SOX compliance.  • Test migrated and upgraded SQL servers to SQL 2012 version.  • Moved some of the servers using lift and ship and migration methodology.  • Involved in SAN layout design for SQL servers along with SAN teams.  • Configured Legato networker backup tool for backups in test lab environment.  • Configures SQL 2012 per the Microsoft best practices standard.  • Ran test scenarios with replication, log shipping, database mirroring and Clustering and suggested alternatives for the applications.    Environment: SQL Server 2000, 2005 and 2012 on Windows 2000/2003 and 2008, Visual Basic, .Net, Java, Oracle 9i, 10g and 11g, PeopleSoft, SharePoint (WSS and MOSS), SAP, Legato, Tivoli, BMC Patrol, VERITAS Net backup and Crystal Reports. SQL Server DBA Deutsche Bank, NJ March 2011 to October 2011 Provide Database Administration and Support for SQL Server 2000, 2005 and 2008 on Windows2003 and Windows 2008. Responsibilities include assisting Microsoft SQL Server Internal customers with Configuration, Administration, Implementation and troubleshooting SQL Servers for all in house and Vendor applications.    Responsibilities:  • Performance Tuning of the SQL Server (in OLTP, Web based, Production and Development environments) including the usage of Performance Monitor and Profiler Trace to monitor the Memory, CPU and Disk usage, the private bytes of each process, the trend in the Available Bytes, Context Switches/sec, Page Faults, growth of Tempdb, Cache-Hit ratio, disk reads and writes, Avg. Disk Wait Times, Transactions/sec, Growth and Shrinkage of databases and other counters, and use Index Tuning Wizard to create proper indexes. Identified the performance bottlenecks like CPU, Memory, I/O and tuned and improved the overall performance of the server for many clients.  • Involved in Physical and Logical design and Schemas for databases of new application.  • Tuning of SQL Server Memory structures and troubleshooting the existing issues with Buffer Pool and Paging.  • Monitor and troubleshoot ETL, BCP, DTSRUN and SSIS Jobs and other tools.  • Installed SQL Server Clusters in Active\Active and Active/Passive Topology.  • Installed SQL Server in PolyServe environment.  • Remote Monitoring of SQL Server 2000, 2005 and 2008.  • Install, configure and Deploy SharePoint Services.  • Monitor Microsoft SQL Server activity on a proactive basis and tune the system for optimal performance  • Performed Physical and Logical Data Modeling for databases of varied sizes including VLDBs. Designed and implemented capacity planning module to make future projections in terms of system resources.  • 24 X 7 Production Database On Call Support.  • Involved in Data Center Migration and Consolidation Project.  • Troubleshoot Blocking and Deadlocking issues by making appropriate changes to Transaction Isolation levels and the types of locks being held; avoiding keeping transactions open for long durations, breaking large transactions to smaller ones.  • Upgraded the existing Servers from SQL Server 2000 to SQL 2005 and 2005 to 2008.  • Create and manage SSIS packages.  • Monitor and tune both server and databases using DBCC, Server configurations options (sp_configure) and Database options (sp_dboption) . Contributed to automation of many daily administrative activities like backups, thresholds, monitoring server resources and proactive problem diagnosis.  • Manage and maintain database changes in Development, QA, Staging and Production  • Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users.  • Configured and wrote SQL scripts for Control-M Jobs.  • Creating Replication and Log shipping for different Applications.    Environment: SQL Server 2000, 2005 and 2008 on Windows 2003, 2008 2008 R2, Visual Basic 6.0, .Net, Java, Oracle 8i/9i, 10g and 11g, SharePoint (WSS and MOSS), Tivoli, Foglight, SQL Litespeed and Crystal Reports. SQL Server DBA GSK\EMC\Siemens\EclipSys - PA May 2010 to January 2011 Location: King of Prussia    Responsibilities:  • Involved in Data Center Migration and Consolidation Project.  • Migrated many Instances of SQL Servers to SQL 2005 and 2008.  • Relocated some of the servers to new data center Located in Collegeville.  • Provide Database Administration and Support for SQL Server 2000, 2005 and 2008 on Windows2000 Windows2003 and Windows 2008.  • Remote Monitoring SQL Server 2000, 2005 and 2008.  • Provide on Call support for different internal clients.  • Installed SQL Server (Active/Active, Active/Passive) in Clustered and non clustered environment with Multiple instances.  • Created partitioned tables for Data warehouse environment.  • Architect, design and configure SQL Instances  • Installed configured and Deployed SSRS using local, scale out and Scale up Topologies.  • Supported Many in house and 3rd party developed Applications.  • Developed custom monitoring scripts based on application requirement.  • Performance tuning of the newly upgraded SQL 2000 servers in order to reduce I/O and Memory contentions.  • Redesigned the Replication topologies during the upgrade and migration process.  • Created peer to Peer to replication for Load balancing the application load.  • Configured the SQL Servers using Microsoft best practice standards.  • Designed the security per SOX, PCI and FDA regulations.  • Involved in SAN Migrations to New version of SAN.  • Creating Replication, Log shipping and Mirroring for different Applications.    Environment: SQL Server 2000, 2005 and 2008 and 2008 R2 on Windows 2000/2003 and 2008, Visual Basic 6.0, .Net, Oracle 8i/9i, 10g and 11g, PeopleSoft, SharePoint (WSS and MOSS), Tivoli, NetIQ, VERITAS Net backup, SQL Litespeed and Crystal Reports. SQL Server DBA JPMC - New York, NY October 2007 to April 2010 Provide Database Administration and Support for SQL Server 2000, 2005 and 2008 on Windows2000 Windows2003 and Windows 2008. Responsibilities include assisting Microsoft SQL Server Internal customers with Configuration, Administration, Implementation and troubleshooting SQL Servers for all in house and Vendor applications.    Responsibilities:  • Performance Tuning of the SQL Server (in OLTP, Web based, Production and Development environments) including the usage of Performance Monitor and Profiler Trace to monitor the Memory, CPU and Disk usage, the private bytes of each process, the trend in the Available Bytes, Context Switches/sec, Page Faults, growth of Tempdb, Cache-Hit ratio, disk reads and writes, Avg. Disk Wait Times, Transactions/sec, Growth and Shrinkage of databases and other counters, and use Index Tuning Wizard to create proper indexes. Identified the performance bottlenecks like CPU, Memory, I/O and tuned and improved the overall performance of the server for many clients.  • Involved in Physical and Logical design and Schemas for databases of new application.  • Tuning of SQL Sever Memory structures and troubleshooting the existing issues with Buffer Pool and Paging.  • Monitor and troubleshoot ETL, BCP, DTSRUN and SSIS Jobs and other tools.  • Installed SQL Server Clusters in Active\Active and Active/Passive Topology.  • Installed SQL Server in PolyServe environment.  • Remote Monitoring of SQL Server 2000, 2005 and 2008.  • Install, configure and Deploy SharePoint Services.  • Monitor Microsoft SQL Server activity on a proactive basis and tune the system for optimal performance  • Performed Physical and Logical Data Modeling for databases of varied sizes including VLDBs. Designed and implemented capacity planning module to make future projections in terms of system resources  • 24 X 7 Production Database On Call Support.  • Troubleshoot Blocking and Deadlocking issues by making appropriate changes to Transaction Isolation levels and the types of locks being held; avoiding keeping transactions open for long durations, breaking large transactions to smaller ones.  • Upgraded the existing Servers from SQL Server 2000 to SQL 2005 and 2005 to 2008.  • Create and manage SSIS packages.  • Monitor and tune both server and databases using DBCC, Server configurations options (sp_configure) and Database options (sp_dboption) . Contributed to automation of many daily administrative activities like backups, thresholds, monitoring server resources and proactive problem diagnosis.  • Manage and maintain database changes in Development, QA, Staging and Production  • Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users.  • Worked extensively on Data scrubbing and masking for restored databases.  • Created security policies for SOX and PCI environments.  • Configured and wrote SQL scripts for Control-M Jobs.  • Creating Replication and Log shipping for different Applications.    Environment: SQL Server 2000, 2005 and 2008 on Windows 2000/2003 and 2008, Visual Basic 6.0, .Net, Oracle 8i/9i, 10g and 11g, PeopleSoft, SharePoint (WSS and MOSS), SAP, ESP, Tivoli, BMC Patrol, VERITAS Net backup, PolyServe, SQL Litespeed and Crystal Reports. SQL Server DBA IBM - New York, NY November 2003 to September 2007 Provide Database Administration and Support for SQL Server 6.5/7.0, 2000 and 2005 on Windows NT 4.0, Windows2000 and Windows2003. Responsibilities include assisting Microsoft SQL Server customers with Configuration, Administration, Implementation and troubleshooting SQL Servers. Some of the prominent customers include John Hancock, ACE, Covance, Merrill Lynch.    Responsibilities:  • Performance Tuning of the SQL Server (in OLTP, Web based, Production and Development environments) including the usage of Performance Monitor and Profiler Trace to monitor the Memory, CPU and Disk usage, the private bytes of each process, the trend in the Available Bytes, Context Switches/sec, Page Faults, growth of Tempdb, Cache-Hit ratio, disk reads and writes, Avg. Disk Wait Times, Transactions/sec, Growth and Shrinkage of databases and other counters, and use Index Tuning Wizard to create proper indexes. Identified the performance bottlenecks like CPU, Memory, I/O and tuned and improved the overall performance of the server for many clients.  • Involved in Physical and Logical design and Schemas for databases of new application.  • Tuning of SQL Sever Memory structures and troubleshooting the existing issues with Buffer Pool and Paging.  • Installed SQL Server Clusters in Active\Active and Active/Passive Topology.  • Remote Monitoring of SQL Server 7.0/2000, 2005  • Performed Physical and Logical Data Modeling for databases of varied sizes including VLDBs. Designed and implemented capacity planning module to make future projections in terms of system resources  • Manage and maintain database changes in Development, QA, Staging and Production  • Monitor and troubleshoot ETL, BCP, DTSRUN and SSIS Jobs and other tools.  • 24 X 7 Production Database On Call Support.  • Create and manage SSIS packages  • Troubleshoot Blocking and Deadlocking issues by making appropriate changes to Transaction Isolation levels and the types of locks being held; avoiding keeping transactions open for long durations, breaking large transactions to smaller ones.  • Upgraded the existing Servers from SQL Server 7.0 to SQL Server 2000 and 2005.  • Monitor and tune both server and databases using DBCC, Server configurations options (sp_configure) and Database options (sp_dboption) . Contributed to automation of many daily administrative activities like backups, thresholds, monitoring server resources and proactive problem diagnosis.  • Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users.  • Configured and wrote SQL scripts for ESP Jobs.  • Creating Replication and Log shipping for different customers.  • Monitor Microsoft SQL Server activity on a proactive basis and tune the system for optimal performance    Environment: SQL Server 7.0/2000, 2005 and Windows NT/2000/2003, Visual Basic 6.0, Oracle 8i/9i, Brio, Cognos, Peoplesoft, SAP, ESP, Tivoli, BMC Patrol, Veritas Net backup and Crystal Reports. SQL Server & Oracle DBA BrainyBrawn, NJ April 2000 to October 2003 At Brainybrawn, as a senior Database Administrator, I administer SQL Server 7.0/2000 & Oracle 8i/9i and involved in the development of the new proposed application using VB 6.0, ASP and Java. The application is aimed to keep track of the money, transactions that take place in the financial department.    Responsibilities:  • Upgraded 5 of the existing Servers from SQL Server 7.0 to SQL Server 2000.  • Performance tuning of the newly upgraded SQL 2000 servers in order to reduce I/O and Memory contentions.  • Tuning of SQL Sever Memory structures and troubleshooting the existing issues with Buffer Pool and Paging.  • Involved in Physical and Logical design and Schemas for databases of new application.  • DBA support for a development team customizing and testing new releases of client-server applications  • Coded 'Instead of Triggers' on SQL 2000.  • 24 X 7 Production Database On Call Support.  • Remote Monitoring of SQL Server 7.0/2000  • Responsible for writing SQL Batch Scripts.  • Creating Replication and Log shipping for different Applications.  • Writing stored procedures and DTS packages for maintenance tasks in Production environment.  • Scheduled Backup/Recovery jobs and developed Disaster Recovery Plans.  • Monitoring SQL Server and other remote servers under Windows NT and Windows 2000 through Enterprise Manager, Linked Servers, Performance Monitor, Profiler trace and Terminal Services.  • As an Application Developer, designed the GUI and involved in developing and implementation of the application using Visual Basic ADO-DB Record Set and OLEDB provider for SQL Server.  • Developed Crystal Reports for business reporting purpose, funds released to each project within the company and expenditure reports.  • Extensively worked on PL/SQL programming to develop database triggers, stored procedures to populate tables into one of the Oracle databases  • Monitor and troubleshoot ETL, BCP, DTSRUN Jobs and other tools.    Environment: SQL Server 7.0/2000 and Windows 2000, Visual Basic 6.0, Oracle 8i PL/SQL, Crystal Reports MS SQL Server Database Administrator American Dairy Goat Asscn - NC October 1999 to March 2000 Provided Database Administration and Support for SQL Server 6.5/7.0 on Windows NT 4.0. Responsibilities include assisting Microsoft SQL Server customers with Configuration, Administration, Implementation and troubleshooting SQL Servers. It also includes maintaining Internal SQL Server databases for Microsoft.    Responsibilities:  • Performed Physical and Logical Data Modeling for databases of varied sizes including VLDBs. Designed and implemented capacity planning module to make future projections in terms of system resources. The module gathers resource usage statistics like number of transactions, engine utilization and stores them in tables.  • Performance Tuning of the SQL Server (in OLTP, Web based, Production and Development environments) including the usage of Performance Monitor and Profiler Trace to monitor the Memory, CPU and Disk usage, the private bytes of each process, the trend in the Available Bytes, Context Switches/sec, Page Faults, growth of Tempdb, Cache-Hit ratio, disk reads and writes, Avg. Disk Wait Times, Transactions/sec, Growth and Shrinkage of databases and other counters, and use Index Tuning Wizard to create proper indexes. Identified the performance bottlenecks like CPU, Memory, I/O and tuned and improved the overall performance of the server by 40- 70% for many clients.  • Tune and Monitor SQL Servers in Web based and Transaction intensive environments.  • Troubleshoot Blocking and Deadlocking issues by making appropriate changes to Transaction Isolation levels and the types of locks being held; avoiding keeping transactions open for long durations, breaking large transactions to smaller ones.  • Reduce server downtimes by appropriate Disaster Recovery Planning. Recovered the databases lost due to hardware or software failures, or due to database corruption issues. Includes renaming, moving and copying databases to new locations and new devices.  • Schedule regular Database Maintenance tasks like re-indexing, maintaining the Fill-Factor for the indexes, updating the statistics, remove Fragmentation for VLDBs.  • Scheduling Full and Differential Database backups, and Log Backups to disks, tapes or remote servers, using batch scripts, TSQL and Maintenance Plan Wizard and configure appropriate Recovery Model for the databases.  • Monitor and tune both server and databases using DBCC, Server configurations options (sp_configure) and Database options (sp_dboption) . Contributed to automation of many daily administrative activities like backups, thresholds, monitoring server resources and proactive problem diagnosis.  • Data Migration and Data Scrubbing among SQL Server 6.5, SQL Server 7.0  • Also from other data sources like MS Access, Oracle, Sybase, flat files using Import/Export of DTS  • Connectivity to Heterogeneous Data Sources like Oracle, MS Access, Sybase through Linked Servers and Distributed Transactions.  • Monitor and troubleshoot ETL, BCP, DTSRUN and SSIS Jobs and other tools.  • Installing and Upgrading SQL Server 6.5 to 7.0 on NT4.0  • Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users.  • Implementing Data Integrity (Domain, Entity and Referential) by means of Constraints, Rules, Defaults and Triggers  • Coding efficient SQL Server Stored Procedures and User Defined Functions using TSQL and using appropriate Index hints, Join hints, Lock hints and suitable Transaction Isolation level.  • Improve query execution times by reducing stored procedure recompilations, making use of auto-parameterization, using sp_executesql, creating Covered Indexes, using Server-Side Cursors to reduce the network roundtrips between Client and Server.  • Setup Transactional and Merge Replication between Servers, and troubleshoot and monitor Publishers, Distributors, and Subscribers. Involved in designing and configuring a replication server where production database was replicated into two different databases: Read-only reporting database and disaster recovery database.  • Manage and maintain database changes in Development, QA, Staging and Production  • Setup and troubleshoot Active/Active and Active/Passive Clustering on SQL 7.0.  • Configuring SQL Mail and setting up Log Shipping as a part of Disaster Recovery Plan.  • Setting up and Troubleshooting Microsoft Full Text Search.  • Use all the SQL Server tools for the Implementation and Administration of the databases. The tools include Performance Monitor, Profiler Trace, Index Tuning Wizard, Blocker script, ISQL, OSQL, Query Analyzer, Enterprise Manager, Component Checker, Regmon and Filemon.  • Worked with MS Access and Crystal Reports for querying and generating reports.  • Developed applications in Visual Basic, ADO, and RDO with SQL Server as backend and designed VB Forms using the Forms. Created Reports in Visual Basic using Data Environment and Data Reporting  • For clients with multiple databases, tuned stored procedures and queries in Oracle.  • Tuning front-end applications like Visual Basic and MS Access, which query the SQL Server databases. Troubleshooting MDAC, ODBC and OLEDB issues between the application and the server.  • Worked with development teams in testing the Beta versions of the products and identified and filed many issues qualified as bugs. Contributed to many internal and external (Knowledge Base articles) technical articles and delivered triages internally on various topics.  • Provided remote and on-site support for the Production Database Servers in 24x7 environment and assisted clients through each step helping them with SQL Server installation, upgrade, restoring and various other tasks.  • Strong Customer Interaction skills. Interacted with and assisted both External and Microsoft internal clients from cross technologies in several scenarios. Extensively interacted with clients of various professional levels and from various countries.  • Worked with customers with various types of businesses ranging from small (Individual home developers) to large (Wal-Mart, Salomon Smith Barney, Barnes and Nobles, Southwest Securities, Compaq, Texas Instruments, Universities, Banks and many more)    Environment: SQL Server 6.5/7.0 and Windows NT 4.0, Oracle7.3/8.0, MS Access 97/2000, Visual Basic 6.0, Crystal Reports. SQL Server &Oracle Database Administrator Prospect Drugs - New York, NY November 1998 to September 1999 Responsibilities:  • Assist in Setup, configure and maintenances of SQL Server Implementation  • Database Modeling, Physical Structure and implementation of Schema.  • Used DDL and DML (data definition language and data manipulation language) queries as needed.  • Application development involving Stored procedures, functions and shell scripting Monitored logical logs, daily backups, and shared memory allocations.  • Used Oracle/SQL Database Administrator techniques and methodologies to troubleshoot bottlenecks.  • Implemented backup/restore strategies, procedures and database security.  • Granted permissions to end users according to their level of access to database objects.  • Performed Query tuning and used fragmentation strategies to avoid contention.  • Created/altered databases, table extents, indexes, constraints as necessary.  • Assist Developer in Developing the Material Management (MM) Module  • Mentored developers and supervised their work for accuracy and improvement.  • Worked on DSS systems on SQL Loader, parallel data querying and loading.  • Loaded and unloaded data sitting in fixed width and comma delimited files into or off tables whenever and wherever needed (created load files or converted entire fixed width files into comma delimited files using MS excel to accomplish the task. Worked overnight periodically to load and unload data)  • Interacted with database and application issues of users daily.  • Isolated large tables into their own table space for quick restore purposes.  • Monitored disk space utilization and added or freed extents accordingly.  • Tuned Initialization parameters and monitored checkpoint duration on OLTP systems for further improvement.  • Developed PL/SQL Stored Procedures, Triggers, SQL and Unix Shell scripts.  • Executed Cron jobs and monitored Cron job logs for errors.    Environment: Oracle 7.3, 8, SQL Sever 7.0, PL/SQL, Sql Loader, RMAN, Oracle Parallel Server, Import, Export, Log miner, Oracle Enterprise Manager (OEM), Advance Replication, TOAD 6.5, Oracle warehouse Builder, DTS, Erwin Designer, SQL Navigator 4.1, Oracle Expert, Visio 2000, BMC Patrol and SQL Backtrack, Sun Solaris 2.5 and Windows NT. Education Master's Skills DATABASE (10+ years), MS SQL SERVER (10+ years), ORACLE (10+ years), SQL (10+ years), SQL SERVER (10+ years), Sql Dba Additional Information SKILLS:  Database: SQL Server 6.0, 6.5, 7, 2000, 2005, 2008, 2008r2, 2012, 2014 and 2016 Oracle 10g, 9i, 8i, 7.x, MS Access and Azure environment.  O/S: Sun Solaris, HP-UX, Linux, Windows 2000, 2003, 2008, 2012 and Window NT  Languages: SQL, PL/SQL, C, C++, Oracle Forms, Oracle Reports, Shell Scripting, ASP, HTML, VB, VB Script, Java 1.2 and Java Script  Tools: Oracle Enterprise Manger, Advance Replication, RMAN, Oracle Parallel Server, Oracle Failsafe, Crystal Report, Oracle data warehouse Builder, Informatica Power Center 5.0, Data mart, SQL Loader, Import, Export, Performance Manger, Oracle Expert, Erwin, Quest Central, Quest SQL Navigator, TOAD, SQL Programmer, VISO 2000, IIS, Visual Interdev 6.0, MS OFFICE 2000, IIS, BMC Patrol and Sql Backtrack for Oracle, VERITAS NetBackup.
Database_Administrator
Director of Management Engineering Director of Management Engineering Director of Management Engineering - St. Luke's University Health Network Hellertown, PA Work Experience Director of Management Engineering St. Luke's University Health Network - Allentown, PA 2014 to Present Provide guidance on labor management, cost reduction strategies, scheduling approaches, and operational workflow for 10 hospitals and 250+ physician practices. Directly supervise 2-3 employees.  • Implemented and managed the daily productivity system which monitored $1B in labor expenses, leading to having the lowest cost per adjusted occupied bed in the region and being named IBM Watson Top 100 hospital the last 3 years in a row (7 total).  • Directed a team of systems engineers which has collectively identified over $35M in expense reduction through projects leveraging systems engineering and Lean approaches in 5 years.  • Detailed the labor adjustments in two acquired failing hospitals systems joining the network to get them to break-even status within 1 year of acquisition.  • Built an initiative focused on a unified patient experience through the use of self-service technology in partnership with the Chief Information Officer.  • Streamlined the processes for 5 of the most concerning and highest-risk areas in the hospital during the Epic EMR implementation project.  • Strengthened relationships among Operations, Finance, and Information Technology by promoting standardization, common vision, and operational efficiency throughout the healthcare network.  • Overhauled the FTE approval process to enforce data-driven decision making to control expenses.  • Trained and coached hundreds of managers in basic Lean concepts. Senior Management Engineer Lehigh Valley Health Network - Allentown, PA 2012 to 2014 Developed operational solutions to problems using traditional industrial systems engineering techniques in the healthcare setting.  • Developed discrete-event simulations for the Post Anesthesia Care Unit, an outpatient Internal Medicine clinic, and an outpatient Pediatric clinic to identify optimal staffing ratios and bottleneck locations in all 3 cases.  • Designed optimization algorithms to automate the schedule planning for the Epic EMR training regimen and plan for the scheduling changes required to open a new orthopedic facility.  • Re-engineered bed capacity models to predict the future needs of the hospital.  • Built a foundation for predictive analytics capability including short-term census prediction for staffing management to minimize the amount of daily staffing needed and optimize the size of the nursing float pool.  • Designed the prototype for the first executive dashboard.  • Consulted with the Epic implementation team on process improvement. Information Services Applications Supervisor Greater Lawrence Family Health Center - Lawrence, MA 2010 to 2012 Database Administrator Greater Lawrence Family Health Center - Lawrence, MA 2002 to 2010 Responsible for all reporting, database management, software deployments, and EMR content development and training for the organization. Responsible for 4 direct reports.    • Facilitated the sessions for developing executive leadership's organizational strategic plan and mapping it to a balanced scorecard.  • Managed the entire project from selection to deployment of GE Centricity Practice Solution EMR/Practice Management product in a 600 employee ambulatory care organization. Executive leadership described the project as one of the greatest successes and one of the most difficult undertakings in the organization's 30-year history. Final cost of the project was less than the total amount for Meaningful Use AIU funding.  • Prepared the organization for Meaningful Use Stage 1 attestation in 2012 through educating leadership of the requirements and coordinating all technical implementations required to meet the measures.  • Implemented additions to the core EMR product including Patient Portal, e-Prescribing, document scanning software, and a bidirectional interface between the clinic and the partnering hospital laboratory.  • Directed the production of all information necessary for achieving PCMH Level 3 recognition by NCQA.  • Designed and implemented the Enterprise Data Warehouse that became the foundation for the generation of data for grant applications and renewals, government reporting requirements, balanced scorecards, and standard operating processes.  • Developed first on-demand dynamic reporting solution.  • Managed IT infrastructure migrations for Windows, Office, SharePoint, Exchange, Citrix and VMWare. Education Master's in Healthcare Systems Engineering Lehigh University - Bethlehem, PA 2013 Bachelor's in Computer Science and Philosophy Lafayette College - Easton, PA 2002 Links http://linkedin.com/in/mkimball Certifications/Licenses Certificate of Project Management from Boston University Lean Six Sigma Green Belt from Institute of Indutrial Engineers
Database_Administrator
CEO, Head of Community Engagement, Growth and Sustainability CEO, Head of Community Engagement, Growth and Sustainability CEO, Head of Community Engagement, Growth and Sustainability - FEED Worldwide, Inc Atlanta, GA I have an entrepreneur’s drive, a scholar’s thirst for knowledge and exploration, and a creative thought process that affords me the freedom to be innovative when resolving complex problems. I am a global leader with international experience in South America, Europe and Africa. An Innovative and strategic leader with superb process, project, and administrative management abilities Versatile and seasoned professional who builds and cultivates relationships. Work Experience CEO, Head of Community Engagement, Growth and Sustainability FEED Worldwide, Inc - Atlanta, GA October 2015 to Present Established vision, mission, strategic plan and organizational objectives for the organization.  Conducted needs assessment and feasibility studies in regions to identify best practices for training and identify policies that would elevate local Creative and Cultural industries  Engineered curriculum for workshop sessions that include personal development, business acumen, globalization, marketing and distribution.  Cultivated relationships with organizations, schools, government agencies and individuals around the world to form partnerships and sponsorships to secure funding for FEED Worldwide.  Navigated Creative Industry Mapping with strategic partners to assist local Creative & Cultural Industries.  Collaborate with municipal governments to ensure our workshops and summits align with their planning goals.  Examined and identified regions around the world that could benefit from our strategic workshops.  Secured 8 global strategic partnerships in Rwanda, Argentina/Bolivia and Barbados Graduate Research Assistant (Master's Program) Georgia State University - Atlanta, GA January 2015 to December 2015 Identified, wrote and managed internal and external grants for the Office of Opportunity Development.  Delivered needs analysis to determine go forward strategy on technology for the department.  Screened, analyzed and tested technology to meet departmental needs. Director, Global Database Administrator Datalex, Inc - Atlanta, GA July 2006 to June 2012 Directed, mentored, and trained a global team of Database Administrators in US, Philippines, Ireland, and England.  Delivered executive level reports identifying and measuring team performance.  Accelerated a global strategy for managing internal and external customers.  Increased team profit potential by 20% by growing our portfolio of offerings, and assessing additional needs of the client.  Engineered migration and implementation projects for internal and external clients.  Transformed and strengthened training programs and facilitated lunch and learn sessions. Principal Consultant DLH Consulting Services January 2001 to July 2006 Improved project life cycles with value-added process and procedures.  Organized teams and strategically managed project tasks to successful completion.  Reconciled technical solutions to reduce project budgets.  Performed on-going monitoring of the project status and systems.  Engineered client database systems and/or infrastructure.  Clients: Georgia Technology Authority  CompuCredit  UCB, Inc.  BellSouth  EMTEC  Georgia State Department of Education IMS/DB2 Database Administrator/Programmer Total System Services - Atlanta, GA September 1997 to December 2001 Created, monitored and tuned over 20 IMS and DB2 database systems.  Developed monitoring reports for external clients and senior level management.  Engineered migration strategy from development to test environments.  Wrote and modified IMS and SQL programming code to improve database performance. Education PhD. in Global Leadership and Change Program Pepperdine University, Graduate School of Education and Psychology - Malibu, CA December 2023 Education & Psychology Provost Research Grant Pepperdine University Graduate School of Education September 2019 Master of Science in Marketing Georgia State University, J. Mack Robinson College of Business - Atlanta, GA Bachelor of Business Administration in Computer Information Systems Georgia State University, J. Mack Robinson College of Business - Atlanta, GA Skills Strategic Planning, Public Speaking, Fundraising, budget Assessments Supervisory Skills: Directing Others — Highly Proficient July 2019 Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions. Full results: https://share.indeedassessments.com/share_assignment/hii9zeoxbvwoy4vs Organizational Skills — Highly Proficient July 2019 Arranging and managing information or materials using a set of rules. Full results: https://share.indeedassessments.com/share_assignment/hub2dfz5-ynzuaci Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Database_Administrator
Legal System Analyst Legal System Analyst Legal System Analyst Auburn, MI Work Experience Legal System Analyst DOW CORNING 2017 to 2018 Managed the legal department's content management system and associated databases. Oversaw the document integration process and assure new documents.    • Improved 60% on audit table queries, reducing turnaround time by 70%.  • Enhanced the performance of the content management system and associated databases through tuning and hardware upgrades which increased storage capacity and faster document retrieval.  • Created forms and reports for user self-service that improved data input time and initiated user involvement.  • Increased searchability of PDF documents by collaborating with vendors to improve reliability of OCR process. DOW CORNING - Midland, MI 1998 to 2018 Senior Database Analyst DOW CORNING 2016 to 2017 Provided troubleshooting, monitoring and tuning on ETL processes and manipulated data from SAP to data warehouses.    • Improved data integrity in SAP and data \warehouses to prevent extract and imports from failing.  • Created staging tables that transformed data and performed calculations before loading into the destination table.  • Applied new technology which improved data integrity in data warehouses and SAP.  • Converted all data extracts to use the data services tool, from PL/SQL.  • Drove improvements in sales planning by developing data extracts and loads for an in house forecasting tool.  • Created data extracts and loads using a data services tool or PL/SQL scripts. Production Batch Scheduling Analyst DOW CORNING 2012 to 2016 Administrator of the batch scheduling software that runs 5000 batch jobs a day. Added new batch jobs to the schedule and troubleshot problems with jobs and the scheduling software. Provided support to project teams that needed new batch job scheduled.    • Used queries to create mock schedules using job statistics for run times. This helped to plan on what jobs needed to run during long upgrades.  • Created disaster recovery process for batch scheduling software that ensured tier 0 availability.  • Planned and performed two upgrades of the scheduling software which improved efficiency and provided a self-service portal for user.  • Reduced 10-15% of run time for large job streams by changing the order of the streams to reduce table contention.  • Standardized the job request process which eliminated mistakes by inserting required fields and SME approval.  • Created scripts to show future runs of critical job streams which reduced errors and provided on time delivery to executives. Database Operations Administrator DOW CORNING 2008 to 2012 Preformed daily operational support for Oracle and Microsoft SQL server databases. Support end-users with database questions and problems.    • Increased operational efficiencies by providing on-call support for databases.  • Checked the integrity of backups by doing mock recoveries.  • Worked with application owners in planning current and future database needs.  • Collaborated on the creation of procedures for installing and upgrading database software. Computer Operator DOW CORNING 2001 to 2008 Monitor and escalate problems with servers and the network. Provide helpdesk support to users during off hours. Provide administrators with a central point of contact during outages and major incidents. Education Bachelor of Science in Data Management DAVENPORT UNIVERSITY - Grand Rapids, MI Skills Database (5 years), Database administration (Less than 1 year), Oracle (4 years), Performance tuning (Less than 1 year), SQL, testing, training, access, Security, HTML Additional Information DBA Skills:  Performance Tuning, Capacity Monitoring, Oracle Database Administration, Forms and Reports Development, Oracle Install and Patching, Standby/Failover Administration
Database_Administrator
Operating Systems Engineer V Operating Systems Engineer V Operating Systems Engineer - Wells Fargo Greensboro, NC To utilize my experience of managing IT projects, information architecture, administration,  programming, and utilizing ITIL standards within your company. Authorized to work in the US for any employer Work Experience Operating Systems Engineer V Wells Fargo November 2013 to Present 5 (Infrastructure as a Service)  ? Act as a senior team lead in open source technologies and infrastructure  ? Assigned management/supervision of several contracted resources  ? Architected centralized cloud database backends MySQL, MongoDB, RabbitMQ infrastructures with Business  Continuity for IaaS Cloud engineering custom provisioning software  ? Lead discussions between several teams for technical resolutions  ? Lead OpenStack Infrastructure discussions regarding team's design and internal technical partners  ? Integrate several technologies to ensure private internal cloud has high availability to our customers and interact with legacy systems  ? Interview talent for contract/full time roles when applicable  ? Design and support HA/BCP MySQL, NoSQL(MongoDB), RabbitMQ Messaging backends for cloud  support initiatives and applications.  ? Integrate custom applications for customization of the Wells Fargo IaaS cloud  ? Lead developers into packaging and programming methods for continuous delivery and integration  ? Coordinate policy and procedures models between Engineering and Operations staff for continuous  delivery and integration  ? Automate processes and deployment for continuous integration of custom provisioning software    Accomplishments:  Received Wells Fargo Top Performer award (2014)  Assisted with the delivery of 12 Icehouse Openstack sustainable clouds to end customers within a 6 month period (2015)  Assisted with delivery of 14 Mirantis HP Openstack clouds (2017) Senior MySQL Database Administrator T. Rowe Price September 2013 to November 2013 Design a backup strategy for Production level servers  ? Perform the backup strategy on High Available database  ? Provide Design and Architectural guidelines or best practices for future MySQL upgrades  ? Review slow queries running on server and perform DDL upgrades if needed  ? Review running configuration variables on server.  ? Create and perform optimization best practices to data types and indexes. Senior MySQL Database Administrator Inmar June 2013 to August 2013 Worked with HortonWorks Hadoop running on CentOS, managed with Ambari  ? Provided applications and data management team with data type optimization, and storage engine  performance tuning  ? Benchmark project servers, storage resources and MySQL storage engine types  ? Support Production, UAT and Development servers for ongoing MySQL applications  ? Created/Migrated existing Ubuntu Linux to 12.04 Linux VM Image for future AWS deployments  ? Create backup script procedure for Percona MySQL using XtraBackup  ? Work with DevOps on production errors to pinpoint slow queries that are having a performance impact on production servers  ? Installed MySQL plugin for New-Relic MySQL Monitoring  ? Run DDL/DML queries against production/integration/development datastores for application changes  ? Support MySQL to MSSQL data warehousing using MSSQL stored procedures  ? Explored direct MySQL to Sqoop processing for data warehousing  ? Scheduled Powershell scripts into UC4 automated system for ongoing ETL processes Senior MySQL Database Administrator Lincoln Financial September 2012 to May 2013 Provide Tiered Enterprise Solutions surrounding the MySQL database architecture  ? Install and test out MySQL Cluster 7.2 technology for EODS POC  ? Install and test Cloudera Hadoop for EODS POC  ? Assist Data Architect with MySQL data structure, including but not limited to, optimization, data type  optimization, storage engine performance tuning  ? Benchmark project servers, storage resources and MySQL storage engine types  ? Create Enterprise MySQL standardization documentation for the Linux platform  ? Create the Linux Server and VM MySQL Database architecture roadmap for tiered service model  ? Create/Drive fast provisioning process to deploy out MySQL VM's to adhere to Enterprise MySQL  standards  ? Work with Infrastructure, Storage, and Midrange Teams on ongoing efforts Implementation Engineer Bank of America May 2011 to September 2012 Facilitate the creation of virtual and physical server builds for specific needs  ? Worked with Technical Project Manager (TPM) and Design Team Lead (DTL) to facilitate server  deployment, provisioning and hardening  ? Coordinate Design through Provisioning; Conception to Reality server environments according to design  ? Facilitate production, testing, and development servers at several North America data centers  ? Procured servers with specific functions including but not limited to: Oracle RAC, MySQL, MS SQL,  WebSphere, Red Hat Clustering servers Senior Systems Administrator Gilbarco Veeder-Root September 2008 to March 2011 Designed/Architected Unix/Linux Infrastructure for Future Scalable Migration Paths  ? Developed Plans for Linux and Open Source Utilization Services/Servers  ? Coordinated Global Software Teams for software revision control  ? Designed/Architected and Administered MySql Database Cluster Master-Master  ? Negotiated Pricing with Vendors for Software Licenses when needed  ? Consolidated existing Linux services on Linux servers when possible  ? Troubleshooted Oracle Processes on P-Series running AIX  ? Ran Oracle RMAN backup script for Production to Development backup  ? Upgraded Oracle from 10.2.0.1 to 10.2.0.5  ? Patched Oracle with necessary patches for 10.2.0.5 to resolve bugs.  ? Created Oracle VM server platform for Intel based solution vs power based  ? Setup Oracle 10g using Oracle's Unbreakable Linux 5  ? Migrated HP Unix services away to Linux  ? Secured HP Environment using NIS/Netgroups authentication  ? Designed/Architected and Administered Apache Reverse Caching Proxy Web Cluster to provide  99.999+% uptime for Extranet websites and Intranet websites  ? Setup DansGuardian/Squid Proxy Server for WebSense Replacement  ? Setup Administer Nagios/Groundwork Administration for Asset Management  ? Utilized ITIL Data Center Management for best practices  ? Provided DNS solutions for existing network issues  ? Secured/Created Unix/Linux Infrastructure for network through NIS/Netgroups  ? Authenticated Apache to Active Directory via LDAP or MySQL lookups where needed Project Manager / System Administrator / Lead Programmer WebbGroup Network Systems August 1999 to August 2008 Oversaw 6 employees for Web Development  ? Managed and Coordinated Company Projects  ? Administered 5 clustered Linux Servers supporting 220,000 users  ? Architected/Designed and maintained a custom ERP system to keep up with customers, channel  partners, and employees  ? Architected natural language property searching engine for client  ? Architected natural language processing backend database.  ? Programed with OO PHP/PERL/SHELL code  ? Used CSS to customize website with minimal coding  ? Used AJAX techniques to enhance graphical user interface  ? Architected/Designed a proactive firewall for DOS attacks against the website  ? Automated daily tasks with shell scripting  ? Administered Apache Web Server  ? Administered Sendmail email server  ? Administered MySQL cluster  ? Administered DNS, NFS, NIS  ? Enabled and Monitored Security Logs daily  ? Installed and administered SMB (Samba) for Windows clients    FOUR PROJECTS CONTRACTED OUT THROUGH WEBBGROUP NETWORK SYSTEMS:    1. ECCNET.COM - Glen Burnie, MD Network Security Project Linux Network Designer and Administrator WebbGroup Network Systems June 2001 to March 2002 Designed T-1 Network using IPTABLES firewall, Intrusion Detection Software, and network monitoring  tools  ? Constructed Main Firewall server with for use with Oracle from the internal network  ? Fixed Sendmail relaying problems  ? Fixed reverse and caching DNS issues using BIND 8  ? Constructed a Security Audit for client using NESSUS security software  ? Currently maintain and monitor Server logs for intrusion detection and other server errors Billing Script Administrator WebbGroup Network Systems - Research Triangle Park, NC October 2000 to April 2001 Wrote and modified Cisco Router and Switch Billing Scripts using SNMP, FTP, PERL, Expect, Bourne +  Korn shells on a HP-Unix Server  ? Developed Scripts on Solaris 7 Server before porting scripts over to main HP-Unix Box  ? Proposed a Linux Development box to further utilize Open Source Technologies for AT&T Solutions  ? Led management of all current scripts to menu driving system for ease of end users  ? Helped come up with proposal of management of all scripting needs and menu driven program for real  time network statistics Linux System Administrator WebbGroup Network Systems - Chapel Hill, NC September 2000 to October 2000 Responsible for leading administration of development server  ? Administer updates and fixes to server for security  ? Use Shell Scripts to automate daily tasks Linux Administrator IBM - Research Triangle Park, NC March 2000 to June 2000 Responsible for leading integration Manufacturing modularity into the RedHat 6.2 (Kernel 2.2.16-3) and  Turbo Linux Netfinity Server Images  ? Recompile and Update Kernel on the base image to IBM specifications  ? Constructed Shell Scripts to automate daily tasks    THREE PROJECTS CONTRACTED OUT  PVA (Professional Value Added) Burlington, NC  August 1998-August 1999 Technical Lead System Engineer NCR March 1999 to August 1999 Supervised Installation of main In-Store Processors 1+2 (IBM RS6000's) running AIX UNIX  ? Ran and configured AIX scripts to move old server data to the new ones  ? Installations included upgrading copper to Fiber Optic runs, upgraded Dell's and IBM PC's, Main Store  Processors, Hughes VSAT equipment, and IBM registers  ? Constructed proposal for real-time data recording with Microsoft Access for monitoring installations  ? Coordinated installations with Maxnet Tech Leads throughout conversions  2. PVA Livelink Integration Project Lead System Engineer Livelink Internet CGI Database January 1999 to March 1999 Lead the installation of the Livelink Internet CGI Database which ran off of MSSQL on NTSBS (Windows  NT Small Business Server)  ? Lead the System Administration duties  ? Implemented and Installed Small Business Server, Exchange Server 5.0, IIS 4.0 and SQL Server 6.5 for  Livelink  ? Documented Network with Cisco Configmaker 2.2  ? Created splash page for website  ? http://www.pvaglobal.com  ? Restructured Domain Controller with Network backups and Netshield virus detection  ? Lead the network update from Win 95 to Win98  3. Lucent Technologies Team Lead System Engineer Domain Name Server Project August 1998 to December 1998 Lead installation of Domain Name Servers for confidential Army Bases  ? Coordinated deployment schedules and installations for team at select Army and Government centers  ? Installations were comprised of staging Sun Ultra 10's running Solaris 2.6 OS  ? Edited installation scripts  ? Copied hard drives with Ghosting software  ? Managed PDF Document construction for client  ? Project was tier 2 of the Intrusion Detection System Project  ? Intrusion Detection System Project  ? Network consisted of NT Servers, Consoles that were deployed to confidential Army Bases  ? System was designed to integrate the monitoring and record any and all activity on the network but be  invisible to outside intruders System Administrator North Carolina Agricultural and Technical State University October 1997 to August 1998 Maintained user accounts for Financial Aid Office on HP Unix Backbone  Proposed and installed the 30 user LAN Windows98 upgrade  The Upgrade included updating the 486 computers to Pentium class computers, adding more RAM to existing  computers, changing out CAT3 Coax Cable to Cat5 TP, Installation of 3Com NIC's,  Installation of select software on all computers  Lead the Design of an intranet that would be able to be updated by the Director of the Financial Aid Office  Lead creation of the NCA&T Financial Aid Website System Administrator The American Standard 1987 to August 1997 Administered Lan consisting of five clients and one NT server  ? Administrated all users and user accounts  ? Installed and configured all upgrades from Win 3.1 to Win 95  ? Installed Network Cards and any hardware upgrades Education Certification in MCSE Exam Cram Preparations Montgomery College 1996 to Present High school or equivalent in Technical Writing Watkin's Mill High School March 1996 Skills MYSQL (10+ years), DATABASE (10+ years), DNS (10+ years), APACHE (10+ years), MongoDB (6 years), RabbitMQ (6 years), Git (6 years), Puppet (7 years), Linux, XML, HTML, Sql Server, SQL Certifications/Licenses Red Hat Certified System Administrator August 2009 to August 2013 Additional Information Management Skills:  Coordination between key teams/partners/colleagues for efficient tactical resolutions  Lead meetings to accomplish main team based charter objectives  Drive charter strategy to obtain short, mid-term, and long range driven organization goals  Six years as Property Manager 1997-2003. Request for Proposals, Negotiations, Statements of Work.    Non Profit Leadership Experience:  Board of Director - President, Vantage Point Condominiums Association 2013-Present  Board of Director - Vice President, Vantage Point Condominiums Association 1997-2013  Director of Technology - Summerfield Recreation Association 2012-2014    Hardware Experience: HP DL3650 G7, IBM Series 5500/5600/5800, Dell PowerEdge R900 Series, NetApp  N5200 Data ONTap 7.3-8, Cisco Routers and Switches  Operating System Experience: CentOS 5-7 , RHEL 3-7 Fedora Core 1-12, Oracle 5,6, Ubuntu Fiesty-Xenial,  SuSE 7.2-OpenSuSE 11.2, Windows Server 2003, Windows 2008, Windows XP, HP UX 10-11, AIX, SCO  Unix, Solaris  Software Application Experience: VMWare/Vsphere, KVM/Qemu/Libvirt, Apache, Sendmail, Samba, DNS  (BIND) Administration, Active Directory, SharePoint  Database Experience: MySQL 5.0-5.7, Galera Clustering, MongoDB 3.2, MongoDB 3.4, MySQL Cluster 7.2,  Postgresql 9, NoSQL technologies; (Hadoop, MongoDB), Oracle 10.2.0.1-12, MSSQL  Protocols Experience: TCP/IP, UDP, NFS, NIS, LDAP, HTTP, HTTPS, SSH, LDAP, SMTP, POP3, IMAP, FTP,  DHCP, Kerberos  Programming Language Experience: BASH for automation, Python for Applications, PHP for Reporting / Web  Based Interaction, Perl for reporting, Puppet Scripting for Server Automation
Systems_Administrator Database_Administrator Project_manager Network_Administrator
SYSTEM/NETWORK ADMINISTRATOR SYSTEM/NETWORK ADMINISTRATOR SYSTEM/NETWORK ADMINISTRATOR - Oak Ridge Associated Universities/ORAU McDonough, GA Work Experience SYSTEM/NETWORK ADMINISTRATOR Oak Ridge Associated Universities/ORAU January 2019 to May 2019 • Troubleshooting: Rectified many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing.  • Analyze client systems and reports on performance and functionality.  • Provide technical support by Re-imaging/baselining client's desktop, laptops and standalone machines while utilizing BIOS configuration.  • Attend to customers requests through telephone, walkups or email to offer creative solutions to users computer issues.  • Create and maintain users accounts via active directory.  • Install, configure, and maintain security software via Remote Desktop Connection on military computer systems.  • Provided printer, monitor, and digital sender operation maintenance.  • Verifying MAC addresses in the DHCP filter.  • Test the viability of network cabling and determine if replacement is required.    • Regularly utilize the "Remedy" IT service management ticketing system.    • TCP/IP Networking fundamentals. SYSTEM/NETWORK ADMINISTRATOR DATAPATH INC., Camp Arifjan - KW 2017 to 2018 • Troubleshooting: Rectified many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing.  • Analyze client systems and reports on performance and functionality.  • Provide technical support by Re-imaging/baselining client's desktop, laptops and standalone machines while utilizing BIOS configuration.  • Attend to customers requests through telephone, walkups or email to offer creative solutions to users computer issues.  • Create and maintain users accounts via active directory.  • Install, configure, and maintain security software via Remote Desktop Connection on military computer systems.  • Provided printer, monitor, and digital sender operation maintenance.  • Verifying MAC addresses in the DHCP filter.  • Test the viability of network cabling and determine if replacement is required.  • Responsible for both classified and unclassified computer system stability through the use of DOD-approved, Government-furnished operating systems and software. (NIPR SIPR CXI) (2500+ users)  • Regularly utilize the "Remedy" IT service management ticketing system.  • TCP/IP Networking fundamentals. Database Analyst/ Desktop Support AECOM, Camp Arifjan - KW 2017 to 2017 • Utilizes the Logistics Modernization Program (LMP) database to maintain 100% accountability and asset visibility; fully LMP Certified.  • Analyzed survey data on LMP, & AWRDS, to ensure the survey programming were correctly implemented and anomalies within the data were investigated and resolved in a timely manner).  • Provides data reports to prime contractor; troubleshoots and resolves data discrepancies within AWRDS; proactively maintains complete data integrity; makes requested updates to records.  • Perform regular analysis on all application software for organization.  • Design and maintain various database environments on SQL server.  • Analyzes the Logistics Information Warehouse (LIW) to identify items for imports into AWRDS; produces Daily Reports in LMP and conducts research to clear errors  • Performed sophisticated ad-hoc or ongoing custom analyses in AWRDS to support document control of all equipment in AWRDS.  • Prepared reports for both LMP & AWRDS databases.    • Troubleshoot and resolved data discrepancies within AWRDS in response to Data Quality practices; served as the information resource center for equipment and/or vehicle data within AWRDS.  • Provided data reports to prime contractor; Manipulated files and their associated data for rapid delivery to clients or loading onto internal databases. Database Analyst CGI FEDERAL, Camp Arifjan - KW 2010 to 2017 • Utilizes the Logistics Modernization Program (LMP) database to maintain 100% accountability and asset visibility; fully LMP Certified.  • Analyzed survey data on LMP, & AWRDS, to ensure the survey programming were correctly implemented and anomalies within the data were investigated and resolved in a timely manner)  • Provides data reports to prime contractor; troubleshoots and resolves data discrepancies within AWRDS; proactively maintains complete data integrity; makes requested updates to records.    PROFESSIONAL EXPERIENCE (continued)    • Analyzes the Logistics Information Warehouse (LIW) to identify items for imports into AWRDS; produces Daily Reports in LMP and conducts research to clear errors    • Design and maintain various database environments on SQL server.  • Troubleshoot and resolved data discrepancies within AWRDS in response to Data Quality practices; served as the information resource center for equipment and/or vehicle data within AWRDS.  • Created and maintained user accounts and security via Active Directory. The VMS operating system also required creating and troubleshooting issues. Information Security Analyst CSA, Camp Arifjan - KW 2009 to 2010 • Conducted debriefings for departing personnel and informed Section Supervisor (Facility Security) for removal from the company's CAGE.    • Assisted in determining the need for security clearances; maintained company's security clearance database for assigned personnel; processed security clearances for assigned directorate/departments.    • Ensures authorized access by investigating improper access; revoking access; reporting violations; monitoring information requests by new programming; recommending improvements.    • Analyze all information security issues and maintain efficient security controls on same and prepare appropriate responses for all client issues and perform security assessments. Warehouse / Stock Worker WALMART - Killeen, TX 2008 to 2009 Unloaded stocked items from pallets and placed on store shelves. Inventory Clerk WASHINGTON INVENTORY SERVICE - Killeen, TX 2008 to 2008 Served as Data Collector for HEB franchise; carried out inventories. Motor Transport Operator / Security Specialist / Intelligence Analyst UNITED STATES ARMY 1999 to 2007 • Operated HMMWV, five ton vehicles, tractor trailers, Heavy Equipment Transporter (HET) and other tactical vehicles including Palletized Loading System (PLS) vehicles.  • Planned and directed transportation unit movement operations based on existing or anticipated operational missions; organized and participated in 30+ convoys.  • Collected and analyzed intelligence information through research and assessment to determine adversarial actions and intentions.  • Utilized Joint Personnel Adjudication System (JPAS) to help Personnel Security Managers (PSM) and Facility Security Officers (FSO) in eligibility and investigation verification.  • Performed physical security inspections; assessed risks to personnel and property based on terrorist threat levels; assisted installation commander in improving safety and security measures. Education Bachelor's Skills Active Directory, Technical Support, Networking, Windows Military Service Branch: United States Army Rank: E-4
Systems_Administrator Network_Administrator Security_Analyst
Engineering Assistant Engineering Assistant Weirton, WV Several years of experience, as System Administrator/ Database Administrator in development and production environments. Skilled in designing and implementing complete life cycle client servers and database applications with various development tools and languages. Manage internal databases, from planning and testing stages through implementation and support. In-depth understanding of security and backup procedures to ensure database integrity. Superior communication, presentation, analytical and problem solving skill. Authorized to work in the US for any employer Work Experience Engineering Assistant Bidell Gas Compression - Weirton, WV January 2019 to August 2019 Coordinating project management activities, documentation, contractors, and various internal departments. Help to prepare change adders by using internal costing tools. Coordinates changes to the contract including communication with engineering, design and production departments and ensure documentation is updated promptly.  Creates and maintains comprehensive project documentation and keeps detailed project notes and records. Tracks and manages incoming paperwork and keep the project managers up-to-date with current information and paperwork. Coordinate and ensure submittal of project closeout documentation. Maintain the files and control logs as required by the project. Works with precision to ensure that all electronic and hard copy filing is accurate and is easily retrievable. Scanning hard copies of Red Books and QC Manuals onto the S: Drive to create an electronic copy as back up. Filing latest revision of drawings onto the S: Drive.  Following up with the PM and Client to make sure documents are received and sent on time.  Setting up of project in SL and issue Bar codes. Receiving and filling the documents sent by the customer, and notifying the Project Manager and Project Engineer documents have been uploaded and are ready to be reviewed. Creating Unit manuals at the end of the project.  Creating Red Books at the start of the project. Issuing Skid, Majors, and Structural Drawings for Fabrication. Issuing Vessel and spooling drawings to the QC Department and Vessel Department. Data Entry-Electronic Report Administrator National Heat Exchange - Boardman, OH September 2017 to December 2018 Worked with Quality Control to tracked and document electronically, all aspects of equipment that was serviced by National Heat. Photo documenting steps in the process of work, gathering dimensional data, and testing certifications. Using Word, Excel and Fast Photo software to produce an electronic report for the customers. Distributing the report via flash drives or email utilizing Microsoft Outlook email  Terry Meek (330) 720-2590 Student Mat Su College February 2017 to August 2017 Security Guard/Patrol Officer Mat-Su College Campus - Palmer, AK December 2015 to March 2017 Provides access control and safety management for the Campus. Patrols Campus buildings on a regular basis to ensure unauthorized persons do not enter the Campus Grounds. Patrols all parking lots and exterior buildings to ensure there are no unsecured doors, trespassers, vandalism, fire and other breaches of security. Patrols and is alert for maintenance problems, such as water leaks, broken windows and doors and leaking hazmat. Assists with fire and emergency evacuation. Responds to fights and threats of violence, and thefts. Assists with customers locked out their vehicles. Responds to Slips, Trips and Falls. Addresses Control and Safety concerns as they arise. Keeps a log of activities during shift and reports to higher.  Supervisor: Zachary M. Albert (907)745-9723 Contract Change LGB and Associates - Anchorage, AK October 2012 to September 2015 Responsible for implementation, and maintenance on Windows 7. System Administrator supporting the 9th Army Reserve Command. Administers MS Windows 2003 Servers in two locations, file, print and mail servers. Manage and support several Army Reserve databases including RLAS, ITRS, DTS. Managing database security. Creates and administers accounts in Active Directory. Images and installs patches and software using Altiris Deployment console. Installs Cisco hardware and networking switches and routers. Install and configure network scanner software on server and client computers. Make minor repairs. Sets-up and maintains the Video Teleconferencing systems.  Supervisor: Erik Senter (808) 286-7333 System Administrator IV SAIC, JBER - Anchorage, AK January 2011 to October 2012 Handled database server tuning, application tuning, maintaining documentation, capacity planning and database security. Creates and administers accounts in Active Directory. Images and installs patches and software using Altiris Deployment console. Install and configure network scanner software on server and client computers. Sets-up and maintains the Video Teleconferencing systems.  Supervisor: Erik Senter (808) 286-7333 System Administrator SAIC, JBER - Las Cruces, NM March 2007 to December 2010 System Administrator maintaining two main Sun Microsystems Databases. Managed Oracle databases include versions 7,8,10. Performed account management, storage management, backups, restores, exports, imports with scripts. Performed space estimation and calculation, application installation, performance/memory tuning, server/ database monitoring, configuration, and troubleshooting. Administered Microsoft Enterprise using Active Directory. Created, maintained Microsoft user and mail accounts. Loaded and updated system software and hardware. Managed several government off the shelf software (GOTS) and licensing inventory. Installed and managed three GIAT servers running Sun Server software and 10 Client applications. Migrated Users data and maintained backup of critical data. Maintained Cyber-guard firewall and Cisco Network switches.  Supervisor: Bill Sheridan (505) 528-7740 Information Management Specialist/Base Defense Liaison US Army/Alaska National Guard July 2006 to November 2007 Deployed in support of Operation Iraqi Freedom)  Information Management Specialist/ Base Defense Liaison  Established mail and user accounts. Set printers and mapped network drives. Managed team profiles and assisted users. Maintained exercise spreadsheets and sent reports to headquarters.  Managed force protection assets for Camp Buehring, Kuwait. Moved, placed and constructed blast mitigation fortifications. Conducted force protection exercises. Conducted vehicular Improvised Explosive Device (IED) exercises. Contract Officers Representative(COR)for contracted security. Supervisor: Richard Mohammadi (907) 788-6107 System Administrator/ Database Administrator SAIC, JBER - Elmendorf AFB, AK March 2003 to March 2007 Managed Air Force Global Command and Control System (GCCS/TBMCS). Managed Sun Solaris Unix Database both client and server. Responsible for maintaining, developing, and troubleshooting Oracle 10g databases, Oracle forms, shell scripts on Sun Solaris 10 servers. Install, setup, and maintain Oracle Infrastructure products (Databases, Enterprise Manager, GRID Control). Apply patches and upgrades. Enforce security policies and procedures. Troubleshoot and resolve issues with installations, upgrades, and patching, including support of all production and development issues. Maintained windows user and mail accounts with Microsoft Active Directory and Microsoft Exchange. Built a baseline master image using Ghost utility. Imaged hard drives and deployed workstations. Networked buildings using cat 5/6 copper network connections and fiber connections. Supported Cisco VOIP secure phones system and network management center. Administered TACLANE Cryptographic systems.  Supervisor: William Galligan (907) 552-9443 Network Tech State of Alaska Dept. of Law - Anchorage, AK July 2001 to March 2003 Operated basic Novell Net-ware 4.11. Set up and configured Novell client workstations. Maintained network administration help-desk resolving networking trouble tickets. Set printers and administered print servers. Distributed and configured new computers. Built computers from individual components. Maintained department web page link using cascading style sheets and HTML. Supervisor: Beth Law (907) 465-9807 Computer Specialist USPFO Alaska - Fort Richardson, AK July 1995 to July 2001 Responsible for maintaining, developing, and troubleshooting Oracle databases, Oracle forms, shell scripts on servers and client workstations. Install, setup, and maintain Oracle Infrastructure products (Databases, Enterprise Manager, GRID Control). Maintained Burroughs and HP Unix hardware platforms with specific emphasis on multi-vendor systems. Managed HP Unix Database both client and server. Implemented data security systems for Microsoft 9x platforms. Implemented TCP/IP networking protocol fundamentals and network architecture components. Apply patches and upgrades. Enforce security policies and procedures. Troubleshoot and resolve issues with installations, upgrades, and patching, including support of all production and development issues. Maintained windows users, upgraded software/hardware on government workstations and trained personnel on upgrades. Performed backup of file systems to tape and managed offsite storage. Supervisor: Edward Morse (907) 376-2135 Telecommunications Specialist/Computer Operator US Army/Alaska National Guard - Washington, DC November 1987 to June 1995 Managed AUTO-DIN circuit connectivity for incoming and outgoing message processing. Ensured proper handling and distribution of messaged traffic. Performed quarterly updates on Crypto equipment KG84, KIV- 7. Com-sec custodian and account holder for crypto keying material. Education AAS CIS in program studying networking and computer support Ma-Su College September 2016 AAS in Computer Information Systems University of Alaska, Mat Su College Skills Ccna, Cisco certified network associate, Cisco, Networking, System administration, Lan/wan, Aix, Linux, Red hat, Solaris, Unix, Ios, R2, Mainframe, Technical support, Lan, Windows 10, Windows server 2003, Windows server 2008, Windows server 2008 r2 Additional Information Operating Systems: Unix-AIX, Solaris, Linux (Red Hat),  Windows 3.1 through Windows 10 workstation  Windows Server 2003 through Windows Server 2008 R2  Cisco IOS 15.0  LAN/WAN based systems and applications, system administration and implementation, mainframe systems, microcomputers technical support, publishing systems, testing and evaluation, training and customer interface.    Computer/Networking Certifications    Network + Certification  MCTS Certification  CCNA 2, Cisco Certified Network Associate (In progress)
Systems_Administrator Database_Administrator
Java Developer Java Developer Java Developer Arbutus, MD Work Experience Java Developer Infosys Ltd - Bengaluru, Karnataka January 2016 to August 2017 o Performed requirement analysis to identify the challenges and the additional requirements before development  o Sound knowledge on Spring Framework such as Spring IOC and Spring REST  o Implemented RestFul web services to add functionality to the application based on customer requirements  o Sound knowledge in Java multithreading, Collections and JDBC connection.  o Experience in configuring and deploying applications on Tomcat 9.0 server  o Identified bottlenecks and bugs, and devised solutions to the problems  o Hands on experience with build and deployment using Maven, unit and integration testing using JUnit  o Shared domain and technical expertise, providing technical mentorship and cross-training to peers and team members  o Excellent team player with good analytical, strategic planning and interpersonal skills  o Effective communication skills and ability to maintain good relations with users, developers, operations and security teams Database Administrator August 2013 to December 2015 o Performed scheduled maintenance and support release deployment activities after hours  o Ensured all database servers are backed up in a way that meets the business's Recovery Point Objectives (RPO)  o Tested backups to ensure we can meet the business' Recovery Time Objectives (RTO)  o Configured MSSQL Servers in Foglight monitoring tool to minimize false alarms  o Resolved issues related to MSSQL database and fixed 5 critical application issues directly affecting the users  o Optimized MSSQL queries and stored procedures and improved the performance time by approx. 40%  o On-call troubleshooting experience for MSSQL Server service outages with at least one production server for a year  o Performed disaster recovery tests with failover clustering and SAN replication Education Master of Science in Computer Science in Computer Science University of Maryland - Baltimore, MD August 2017 to May 2019 Electronics & Telecommunications BijuPatnaik University of Technology August 2008 to May 2012 Skills JAVA (1 year), HIBERNATE, SPRING (1 year), JUNIT (1 year), TRAINING (1 year), Core Java, Java J2Ee, Rest Links http://github.com/RashmiPrava21 Additional Information Technical Skills  Experienced: Java, Spring Framework, C++, Python, MSSQL, MySQL, JUnit, Hibernate, Sockets, Git, HTML5, CSS3  Operating systems: Linux (Debian), Windows 10  Tools: Clarify ticketing, Foglight monitoring, HP ITSM, Postman  Research Assistant  Predicting blood pressure using Photoplethysmograph (PPG) sensor and Machine Learning May 2018 - Present  o Developed a graphical user interface (GUI) based software client that establishes bluetooth connection with the sensor over  serial port and collects PPG data.  o Performed normalization on the ppg waveforms and generated the python pickle file for both training and testing dataset.  o Used supervised learning algorithms and models in the experiment to predict the blood pressure from such waveforms
Java_Developer Software_Developer Database_Administrator
Infrastructure Project Manager Infrastructure Project Manager Infrastructure Project Manager - TiVo Inc Morgan Hill, CA Authorized to work in the US for any employer Work Experience Infrastructure Project Manager TiVo Inc November 2018 to Present I am a Project manager for Business Continuity & Risk Management team. I have been responsible for deploying Private/Public Cloud infrastructure for business continuity. Also, I have managed the deployment of security management tools like CrowedStrike, Exabeam, and Netscope. During project deployment, I have worked closely with Network Engineers, Network security Team, Technical Architect, and Operations Managers to implement appropriate solutions.    • I have Managed Disaster and Recovery implement plan for Enterprise Applications to secondary Data Center. Responsibility includes failover setup & testing for SLB, Storage, VM environment, and monitoring tools. I worked closely with the Architect, Technical Team, and Technical Managers to implement DR Solutions.  • I have managed the infrastructure project to consulate data centers and infrastructure move/migration Co-loc data center managed by AT & T. I worked with Enterprise Application owners, Architect, Technical Team Managers, and Vendors for a smooth migration to new Data Center.  • I have managed Project to implementation of security management tools like CrowdStrike, Exabeam, Netskope. Also, I worked with executive and auditors to implement and California Consumer Privacy Act (CCPA). Software/ Infrastructure Project Manager SamTrans - San Francisco Bay Area, CA September 2012 to November 2018 I have managed IT project to upgrade vehicle GPS/radio system and mobile data terminals, Oracle database upgrade and migration to Virtual/Cloud (AWS) environment, upgrade from Cisco firewall to Palo Alto network firewall to improve PCI security, and desktops migration to VDI.  • I have experience in delivering IT Projects on-time and under budget  • Managed project to implement the Payment Card Industry (PCI) security standards for Oracle 11g database and VMware environment and Palo Alto firewall  • Managed project to upgrade VMware, SAN storage and network equipment to support VoIP upgrade for customer service, a database for failover, Interactive Voice Response (IVR) application and VMware cloud  • Developed and implemented IT plans and disaster recovery  • Planned and managed test cases for Mobile Data Terminal (MDT) integration with Trapeze MDT/AVL software for para-transit operation  • Manage onsite vendors and consultants who provide support and maintenance for Information Technology projects  • Pre-Production environments migration from one Data Center to Standby (failover) site.  • I have managed projects to implement database and system security/redundancy/failover  • I worked on a project to upgrade to the Cisco network and Palo Alto firewall Database Project Manager Intuit Inc - San Francisco Bay Area, CA September 2009 to September 2012 I have been an integral part of the project team at Intuit Inc. to build and deploy SAS/Cloud environment. I managed the project to build RAC 11gR2 clusters with ASM and Active Data Guard. I also managed OEM monitoring deployment for Database/VM/Siebel/BRM/EBS and NetApp.    • Project Manager supporting Enterprise Applications Systems Management team (EASM)  • Managing Operations Metrics / Reporting / Process Improvement  • Manager of a project to build and deploy 300 Oracle RAC 11g clusters, Active Data Guard and Golden Gate replication  • Part of the project team to deploy Oracle SOA architecture, Oracle Siebel CRM, Oracle BRM on the virtual environment  • During performance testing, I worked with onshore and offshore team to meet the timeline  • Managing Projects/Programs to gather required environments/infrastructure  • Pre-Production environments migration from one Data Center to Standby (failover) site.    Environment: Oracle RDBMS with ASM/RAC, Linux, OVM, Golden Gate, OEM monitoring for Siebel/BRM/EBS RAC Administrator Cypress Semiconductor Corporation 2007 to 2009 I actively supported the production Oracle EBS Application and enterprise application databases.    • I led a project to migrate from the stand-alone database to Oracle RAC for Fault Tolerance and High Availability; this included the installation and configuration of Oracle9i and 10g RAC Real Application Clusters on RedHat Linux and Solaris operating systems  • Implemented partitioning tables and bitmap indices resulting in 30% performance improvement  • Automated refresh of Oracle EBS for development using Oracle Rapid Clone and NetApp Snap/Flex Clone  • Collaborated on a project to migrate from Ingres Legacy System to Oracle EBS for Order Management and Warehouse Management System  • Performed Backup and Recovery through RMAN, and Cloning of Oracle Database through Hotbackup and Cold backup  • Led proof of concept (POC) project for the Finance Department to bring data from Oracle E-business Suite (EBS) to Oracle OBIEE for Dashboard and Reporting    Environment: Oracle 10.2 with RAC/ASM, and MS SQL Server 2005 Cypress Semiconductor Corporation - San Jose, CA 1999 to 2009 Data Warehouse Administrator Cypress Semiconductor Corporation 2002 to 2007 Lead team member to bring data from a legacy system into Star Schema Data Warehouse (Dimension and Fact Tables). I made a vital contribution to the creation of data models, data interfaces, and design document. Also, I collaborated with System Administrator to plan storage management and configuration for the optimal I/O performance of database servers.    • Anticipated and planned for Data Warehouse growth of 500%  • Used Informatica Power Center to develop ETL (Extract, Transform and Load) procedures to move data from transactional systems to Data Warehouse  • Actively participated in Data Warehouse Project, which included ETL development, analysis, design, build, testing and documentation  • Worked closely with the development team to identify top SQL statements and rewrite them, improving performance by 40%  • Used Erwin to model data into a Dimensional Data Model (star schema model with dimension and fact tables)  • Designed and developed security procedures for Data Warehouse access to comply with the Sarbanes Oxley Act  Environment: Informatica PowerCenter 8/7, OBIEE 9.0, and Erwin Operations Database Administrator Cypress Semiconductor Corporation 1999 to 2002 I was responsible for monitoring ETL performance, evaluating and recommending third-party tools (e.g., Toad Spotlight, monitoring user data access for reporting to comply with security procedures). Also, I was responsible for daily backup, storage management, and planning for different recovery scenarios. Additionally, I designed the database schema, tables, indices, and materialized views.    • Implemented Sarbanes Oxley Act controls for databases and enterprise systems  • Supported production databases (24/7) for Manufacturing, Marketing and Sales Database with 99.98% uptime  • Administrated and Planned Database Upgrade, Patching and System Changes  • Set up automated database refresh to support development efforts Education Computer Science San Jose State University Certificate University of California Santa Cruz Extension - Santa Cruz, CA Skills Data Center, Migration, Data Warehouse, PMP, Vmware, Itil, Cisco, M&A, LAN, Telecom Links http://www.linkedin.com/in/pranayozapmp
Project_manager Database_Administrator
Administrator and Family Coordinator Administrator and Family Coordinator Experienced Direct Marketer, Administrator and Event Coordinator Irvine, CA Marketing, administrative and database professional with experience in non-profits and for profit organizations. Extensive experience with event planning. Work Experience Administrator and Family Coordinator The Chabad Center for Jewish Life and Friendship Circle - Newport Beach, CA November 2015 to Present I perform a wide variety of duties for two sister organizations, The Chabad Center for Jewish Life and Friendship Circle:     As an administrator, manage all administrative functions of the office, including maintaining database, payment processing, thank you letters and year-end donation requests. Promote community programs using social media, media contacts and individual outreach. Responsible for selling ads in the community calendar. Undertake outreach to community members in need. Control of event attendance and follow up.    As the Family Coordinator, work with families of special needs individuals to develop and provide programming, establish one-on-one relationships between individuals with special needs and teen volunteers, recruit special needs participants and teen volunteers. Network with organizations that serve the special needs community to generate awareness and referrals. Rely on interpersonal skills to resolve interpersonal challenges. Prepare grant proposals and follow-up grant impact reports. Plan annual gala dinner. Write quarterly newsletters. Administrator Olam Jewish Montessori of Beth Jacob - Irvine, CA October 2012 to June 2013 Served as the preschool's business manager. Managed the non-education-related aspects of the school, including running the software for tuition payments, assisting with financial aid requests, managing all parent communications, updating the website and liaising with synagogue lay and rabbinical staff. Gala Dinner Chair (volunteer position) Beth Jacob Congregation of Irvine - Irvine, CA September 2009 to January 2013 Chaired four successful gala fundraising dinners that generated much-needed operating funds. Oversaw team of volunteers and paid office staff, sold advertising and dinner tickets, created "themed" marketing materials, developed alternative fundraising strategies (auction, market), coordinated catering, organized venue décor and recruited entertainment. Logistics and Project Manager Onsite Network, Inc - Irvine, CA September 2006 to October 2008 Controlled all purchasing for high-tech start-up. Managed fixed assets. Maintained accurate inventory counts and forecasted supply needs. Reviewed complex vendor invoices for accuracy and approved for payment. Ensured timely delivery of all materials for installations in locations across the country. Negotiated vendor terms and pricing, including establishing credit terms. Financial Planning Assistant Paul W. Vann, Inc - Irvine, CA September 2006 to June 2007 Assisted experienced financial planner with client relations. Temporary position Marketing Assistant Jewish Community Center - Irvine, CA June 2006 to September 2006 Developed new website for non-profit organization. Wrote all verbiage for website and program guide. Published weekly e-mail blast to 2,000 members. Required writing skills and pre-publication proofing skills. Temporary position. Marketing Manager Idysys, Inc - Orange, CA May 2000 to November 2005 Managed all marketing activities for software reseller and consulting firm. Compiled and managed 40,000 record prospect database and annual marketing budget of $250,000. Implemented sales seminars that converted prospects to clients within months. Created quarterly newsletter that was distributed to 6,000 prospects & clients. Developed content and layout for company's first website. Supervised two marketing assistants. Organized industry trade show booths. Recruiter BGA Associates, Inc - Santa Monica, CA May 1999 to March 2000 Recruited and screened candidates for positions in the financial services industry ranging from administrative to upper management. Developed all candidate leads (cold-calling). Prepared candidates for interviews. Assisted applicants with resume preparation. Verified candidate references. Database Marketing Manager Brenton Bank (currently Wells Fargo & Co) - Des Moines, IA August 1995 to July 1998 Managed all direct mail and database marketing activities for $6 billion bank. Managed direct mail campaigns to cross-sell bank products to existing customers, including pre-approved loans that generated $20 million dollars in new loans for the bank over two years. Maintained relationship with direct mail agency with annual direct mail budget of over $500,000 and more than 20 mailings per year to clients and prospects. Developed information packets to assist local branches in effectively marketing to clients & prospects using the bank's client database and geo-demographic and mapping software. Served as the database-marketing representative for internal bank committees. Provided analyses and reports for senior management to support marketing initiatives Database Analyst Norwest Bank (currently Wells Fargo & Co) - Des Moines, IA February 1992 to September 1994 Managed the marketing database for regional banking division of Norwest Bank. Created targeted direct mail lists for 12 mailings per quarter to clients and prospects. Direct mail campaigns generated millions of dollars of new loans and deposits. Analyzed results of all direct mail programs & made recommendations for ongoing campaigns. Produced reports to support annual strategic planning. Coordinated primary and secondary research projects with outside marketing research company. Supported CRA documentation activities. Education MBA in Marketing Emory University - Atlanta, GA BA in Political Science UC Berkeley - Berkeley, CA
Project_manager
Software Tester Software Tester Software Tester - TekSystems Blairstown, IA Scott is a Software and QA Tester with over 10 years of experience in software project management including but not limited to his time as a lead QA analyst and software delivery project manager at AT&T. He has experience with SDLC, User Acceptance Testing (UAE), Test Automation, as well as Negative and Regression Testing. Additionally, Scott is proficient with SQL, IoT, and working with Agile and Waterfall Methodologies. Scott is working towards his Masters degree in Business Administration and is Lean Six Sigma Orange Belt Certified. Scott is local to Iowa and is available for an interview upon request. Work Experience Software Tester TekSystems January 2019 to Present • Maintain schedules, consistently meeting dealings and requirements for project testing and production releases  • Worked in Agile and Waterfall Environments on SCRUM Projects  • Created and executed manual software test plans  • Documented test cases in qTest  • Documented test results in Jira Car Salesman Van Horn Auto Group November 2018 to January 2019 Work with customers to facilitate their automobile purchases Software Tester VGM Group, Inc October 2017 to August 2018 • Maintain schedules, consistently meeting dealings and requirements for project testing and production releases  • Worked in Agile Environment on SCRUM Projects  • Created and executed manual software test plans  • Developed Use Cases and scripts  • Participated in online JAVA Training  • Identify and document issues within software Senior Software Delivery Project Manager AT&T April 2008 to December 2016 • Served as key member of mobile software development team.  • Operated development projects for business and government agencies as lead QA tester.  • Developed and implemented quality-assurance and quality-control methodologies to ensure compliance with QA standards, federal regulations and customer specifications.  • Coordinated with systems partners, both internal and external, to finalize designs and confirm requirements.  • Provided continued maintenance and development of bug fixes and patch sets for existing mobile applications.  • Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules, and potential issues.  • Created and executed automated and manual software test plans, cases and scripts to uncover, identify and document software problems and their causes.  • Consistently met deadlines and requirements for all testing and production releases.  • Documented application changes for each release to share with customer.  • Effectively communicated with customers and internal development staff on all application change requests and application bugs.  • Transitioned software development efforts to a test-driven development (TDD) process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity  • Managed projects of small scale  • Effective member of large scale projects  • Lead and facilitated User Acceptance Testing  • Effectively maintained all release management as part of the software delivery life cycle. Product Data Administrator Van Meter Industrial February 2007 to March 2008 • Maintained pricing database for company retail items and inventory count  • Maintained data integrity by removing invalid and duplicate items.  • Entered numerical data into databases in a timely and accurate manner. Marketing Database Manager Riverdeep September 2006 to January 2007 • Directed and coordinated marketing activities and policies to promote products and services.  • Preserved brand integrity by monitoring the consistency and quality of marketing content.  • Cultivated effective partnerships with engineering, marketing, sales and customer support staff.  • Created and maintained marketing campaigns for direct and online sales with Oracle. Education MBA Patten University - Oakland, CA Bachelor of Science in (BS), Business Administration and Management Mount Mercy College - Cedar Rapids, IA Associates of Science in Business Administration and Management Kirkwood Community College - Cedar Rapids, IA Associates of Marketing in Marketing Management Kirkwood Community College - Cedar Rapids, IA Skills User acceptance, Acceptance testing, Application testing, Software testing, Quality assurance, Jira, Uat, Software development, Sdlc, Sql, Android, Ios, Regression testing, User acceptance testing, Microsoft office Additional Information CORE COMPETENCIES    • Quality Assurance • Project Management  • Software Development Lifecycle (SDLC) • Advanced Critical Thinking  • Gathering Requirements • Regression Testing  • Negative Testing • Defect Testing  • Mobile Application Testing (iOS and Android platforms) • User Acceptance Testing (UAT)  • Test Automation (limited) • Software Testing  • Application under testing    TECHNICAL EXPERTISE    • SQL • IoT  • Agile Methodology • Waterfall Methodoly  • Microsoft Office • Jira  • qTest
Project_manager Software_Developer
Financial/Program Analyst Financial/Program Analyst Financial/Program Analyst Alexandria, VA Work Experience Financial/Program Analyst FHWA January 2014 to October 2017 Financial/Program Analyst FHWA October 2010 to September 2013 Database Administrator/ Manager FHWA October 2008 to October 2010 Database Administrator/Manager (Contractor FHWA) FHWA July 2003 to September 2008 Program Analyst (Contractor FHWA) FHWA April 2002 to March 2003 Budget Analyst (Contractor FHWA) FHWA October 2000 to April 2002 Education A.S. in Information Systems Technology Northern Virginia Community College A.A. in Legal Assistant University of the District of Columbia
Database_Administrator
SQL Server DBA SQL Server DBA SQL Server DBA Duluth, GA Authorized to work in the US for any employer Work Experience SQL Server DBA Vensure - Duluth, GA January 2019 to Present * Build database systems of high availability: Replication, Mirroring, Log Shipping, Clustering and Always ON.  * Design and implement database in accordance to end user's information needs and views  * Define users and enable data distribution to the right user, in appropriate format and in a timely manner  * Use high-speed transaction recovery techniques and backup data  * Design and implement database in accordance to end user's information needs and views  * Minimize database downtime and manage parameters to provide fast query responses  * Provide proactive and reactive data management support and training to users  * Determine, enforce and document database policies, procedures and standards  * Perform tests and evaluations regularly to ensure data security, privacy and integrity  * Monitor database performance implement changes and apply new patches and versions when required. Consultant ( Database Administrator) RS - GA March 2017 to December 2018 * Database upgrades, installation, and configuration  *Project management  *Schema/table verification and data ingestion  *Orchestrated data migrations  *Pre-deployment testing  *Deployment to production services  *Thorough evaluation of existing environment to gauge systems' health and stability  *Technology selection based on budget and desired outcomes  * Database design and data modeling  *Capacity planning  *Upgrade and migration planning, SQL Server Versions: 2005, 2008R2, 2012, 2014, 2016, 2017  *Capacity, performance, and security audits  *24/7 monitoring, problem resolution, and root-cause analysis  *Proactive health checks  *Continuous operational improvements  *Ongoing change requests for design and implementations  *Configuration management  *Performance tuning, high availability testing, and disaster recovery SQL Server DBA PACIFIC SYSTEMS INC - Atlanta, GA October 2014 to March 2017 * Installed and Upgraded from SQL Server 2000 to 2005, 2008R2, 2012, 2014, 2016, 2017 on Various Production Servers.  * Migrated Databases from SQL Server 2005 and SQL Server 2008 legacy application to SQL Server 2012 with deprecation of clustering and mirroring HA solutions and replace with Always On solution.  * Worked with table partitioning (SQL Server 2008) mechanism to allow the SQL Server engine to escalate locks to the partition level before the table level.  * Worked with Transparent Encryption, table compression, database compression and merge statements using SQL server 2008.  * Used Policy Based Administration feature (SQL Server 2008 R2 and 2012).  * Worked With 'insert' commands to programmatically INSERT data if it does not exist or UPDATE the data if it does all in 1 set of logic (SQL Server 2008).  * Created new database objects like Tables, Procedures, Functions, Indexes and Views using T-SQL in Development and Production environment for SQL Server 2005 and 2008 R2 and 2012.  * Setting up and Monitored transactional replication, Database mirroring on Production and QA servers.  * Worked in Active-Active Cluster environment as a High availability solution.  * Tuning queries which are running slow using Profiler and Statistics Io by using different Methods in terms of evaluating joins, indexes, updating Statistics and code modifications.  * Extensively used TSM litespeed backups.  * Expert in Performance Tuning of the Stored Procedures.  * Checking Database Health by using DBCC Commands and DMVS.  * Monitored and modified Performance using execution plans and Index tuning.  * Experience in Database security and integrity planning.  * Used log shipping for synchronization of databases.  * Prepared Documentation for the Disaster Recovery plan.  * Designed Data Integrator jobs with Error Handling and email notifications.  * Managing Databases spread across multiple servers in Production, Development, staging & testing environments.  * Daily routine DBA tasks like handling user's permissions and space issues on Production and Test servers.  * Developed and optimized database structures, stored procedures, Dynamic Management views, DDLtriggers and user-defined functions.  * Performed the migration of SQL Server 2000 to SQL Server 2005, 2008R2, 2012, 2014, 2016, 2017.  * Configured the servers on 32 bit and 64 bit clustered and standalone server environments  * Installed and maintained 2-Node (Active-Active) Clustering as a High availability solution.  * Responsible to Monitor and troubleshooting Log Shipping.  * Implemented and maintained Database mirroring as a Disaster Recovery Solution.  * Migrated legacy databases with upgrade from SQL 2005 and 2008R2 to SQL 2012 and SQL 2014, 2016, 2017 with Always-On configuration SQL Server DBA GLOCONNECT GLOBAL COMM INC - Atlanta, GA May 2012 to August 2014 * Installing SQL Server with standard access privileges service account to improve security and to attain high ratings in Sox and PI audits.  * Installed, configured SQL Server 2008R2 Clustering on Microsoft Clustering services (MSCS) for Active-Passive and Active-Active cluster Nodes.  * Involved in Analyzing and Upgrading SQL Server 2000 servers to SQL Server 2008R2.  * Perform SQL Server service pack and Windows Service pack upgrades.  * Designed and implemented comprehensive Backup plan using Native SQL and BUR and EMC DDBoost  * Resolved and tweaked memory pressures caused during production release.  * Worked with customers on Application rollouts and server migrations.  * Supported Very Large databases (VLDB) and troubleshooting related problems.  * Strong experience in mentoring team members and writing documentation.  * Troubleshoot performance problems and fine-tuning of databases.  * Expertise in designing databases and capacity planning.  * Experience with rebuilding the indexes and statistics update at regular intervals for better performance.  * Designed and implemented comprehensive Backup plan and disaster recovery strategies Implemented.  * Provide 24x7 production support for SQL Server databases on standalone and Clustered Servers with sizes ranging from 1 to 2 Terabytes to achieve maximum performance and uptime in production environment.  * Worked extensively with Query analyzer and profiler for tuning queries using variable for characteristics and query costs.  * Monitored and modified Performance using execution plans and Index tuning.  * Transferring the data (ETL) to Data warehouse with SQL Server 2005 and 2008R2 Integration Services.  * Involved in troubleshooting and fine-tuning of databases for its performance and concurrency.  * Implemented and Scheduled Replication process for updating our parallel servers in autonomous sites.  * Designed and created databases, tables, views, store procedures and triggers.  * Handling Memory configurations for SQL Server 2012 and SQL Server 2008R2 on Windows 2008R2.  * Experience in Batch processes, Import, Export, Backup, Database Monitoring tools and Application support.  * Responsible for monitoring and making recommendations for performance improvement in hosted databases. This involved index creation, index removal, index modification, file group modifications, and adding scheduled jobs to re-index and update statistics in databases. Customer Service Rep McGEE & THIELEN INC - Sacramento, CA February 2009 to February 2012 * Managed all retail and online related customer contacts.  * Provided quality responses to customer contacts in person, telephone & email. Dealing with enquiries& answering calls from new and existing customers.  * Suggested solutions to customers in a positive manner.  * Dealt with all escalated complaints and enquiries efficiently and effectively.  * Communicated promptly any information to customers about their orders.  * Helped customers to register online and/or to process their orders.  * Gave customer's information about company services and products.  * Built relationships with customers.  * Recorded all queries and made notes on logging software.  * Resolved assigned incidents within pre-agreed timescales.  * Familiar with all with Microsoft packages  * Handled difficult and aggressive customers in a professional manner.  * Assisted the finance Department with customers on security checks Solicitor Legal Assistant NATHANIEL & Co - London January 2007 to May 2008 * Assisted solicitors in various matters concerning real estate, social services, criminal justice, family matters and common law cases.  * Gained practical experience and knowledge in legal issues and terminology.  * Prepared and interpreted legal documents.  * Prepared pleadings, subpoenas, and other legal documents.  * Scheduled appointments, court appearances, and depositions.  * Advised clients on legal issues relating to their cases.  * Under took legal research.  * Acted for an international company, involving the drafting of confidentiality agreements, employment contracts and license agreements.  * Attended at tribunal - DLA and ESA appeals.  * Negotiated settlements and outcome for clients.  * Involved in setting up a limited liability company and drafting partnership agreement.  * Drafted Board Minutes, Resolutions and Companies House forms and updating statutory books.  * Proof read and amended in house articles, updates, loan agreements and commercial contracts. * Provided on-going lease management advice to corporate landlord, dealing with tenants' applications for Licenses to assign, alter, sublet and drafted Deeds of covenant and rectification.  * Drafted and negotiated Authorized Guarantee Agreements.  * Produced Lease Management Schedule and advised the clients on key terms. Operations Manager Domiciliary Care - London November 2006 to December 2007 * Provided operational and commercial leadership by managing office and care staff.  * Ensured services met the governing body and other regulatory requirements.  * Managed the delivery of domiciliary care.  * Provided personalized, focused services for service users.  * Liaised with, and maintaining excellent relationships with care managers, doctors, nurses, local authorities, families, service users and staff.  * Developed the organization by identifying new business opportunities, networking and maintaining business relationships.  * Conducted interviews with service users and their families.  * Maintained accurate records and prepared reports for legal purposes.  * Visited Services users at their home to work out appropriated care plan and support.  * Provided information and counselling support to service users and their families. * Participated in training, supervision and team meetings. * Updated policies and procedures. Education BACHELOR in LAW Gwinnett Technical College - Lawrenceville, GA August 2014 University of Kent at Canterbury - Canterbury July 2006 Skills DATABASE (7 years), MS SQL SERVER (7 years), SQL (7 years), SQL SERVER (7 years), CLUSTERING (5 years) Additional Information TECHNICAL SKILLS    RDBMS: SQL 2005, SQL 2008/2008r2, SQL 2012, SQL Server 2014. Database Administration, Enterprise Environments, Tuning with SQL Profiler, Clustering, SQL Server Integration Services.    Operating Systems: Windows NT/2000/2003/2008/2008R2/2012R2
Database_Administrator
2LS support Engineer 2LS support Engineer I seek solutions when others have given up. Rio Rancho, NM many issues have a common cause, fix that, many issues fixed Authorized to work in the US for any employer Work Experience 2LS support Engineer HP, Inc - Rio Rancho, NM July 2018 to January 2019 Position to pickup tickets passed from Tier One support , fill in any information gaps, resolve the problem or escalte to Tier Three (3LS), contact the client, verify steps, get more information or unit(s) to test, in house to reproduce the problem if we couldn't from our systems. I dealt with several schools and commerical customers. I assisted to help the load of the group to help the team improve over all goals for better CS (Customer Service) Windows Administrator Santa Fe Indian School - Santa Fe, NM March 2017 to January 2018 • Used Windows Server 2003, 2008, 2012, 2016, Power-shell  • Created virtual Windows 2016 servers for new database system per specs  • VMware (virtual systems), Veeam  • End User and system support Systems Administrator Albuquerque Public Schools January 2002 to November 2016 • Lead the development of the first APS websites and Data Recovery Team  • Lead the initial team effort to add, change and repair multi-node TCP/IP network.  • Lead the creation of an end user Help document, targeting site techs and administrators  • Systems: Windows XP-Windows10, Windows Server NT to 2012, Mac 10.1-10.11, Linux  • Analyzed, researched and developed projects from specifications to completion  • Maintained and updated a Graphics CentOS server and several Linux servers at school sites  • Analyzed site systems needed for critical operations for recovery and disaster planning  • Administrator for the District Help Desk: Cherwell, an ITSM application.  • Active Directory administrator created & maintained systems per recommend best practices  • Team Supported Partnership for Assessment of Readiness for College and Careers (PARCC)  • Interacted with vendors for equipment and services.  • Installed, and maintained Windows and Apple/Mac and Linux server and desktop software.  • Installed and maintained Sleuth, a police record management and dispatch system.  • Used IMC, Intelligent Management Center, a network management system by HP  • Created, recommended, assisted in the security of server and desktop systems, Win, Mac, Linux  • Reviewed schools' needs to determine if needs match their budgets and adjusted.  • Performed site surveys, work orders and vendor coordination for network cable infrastructure. Web Site Developer TEMA - Albuquerque, NM June 2001 to September 2001 retail furniture. redeisgned the website, graphics advertising copy, printer maintenance, End user support Network Administrator PC Tech Provider Services Group - Albuquerque, NM August 2000 to June 2001 Created their first back up system, using proven methods and software. Until then they were living on borrowed time.. Desktop support for coders and managers, Database & System Analyst Dyntel Inc - Jacksonville, NC March 1998 to July 1998 defense contractor) Instructor Albuquerque TVI, (CNM) - Albuquerque, NM September 1997 to April 1998 Adult Education. Taught computer basics, and remedial math Assistant Network Administrator TERA (EMRTC), Socorro, N July 1987 to June 1989 defense contractor)  Consultant/Developer Designs by tC, part time, databases, websites, remote repair, graphics Electronics/Radio Technician Radio Communications Bureau, State of NM June 1983 to March 1985 NM state government. radio tech, installed, replaced tested state vehicle radios for all the state departments. worked to fix anttena unit in the field, also maintained and checked the prison guards' radio systems, mobile and on site equipment Electronic Tech (ET) U.S. Navy, Naval Air Station - San Diego, CA April 1975 to April 1981 US Navy Honorable DD214, (docum on request) Radar and Nav-aids systems, IFF tie-in for radar systems, radio, and crypto equipment in a shipboard environment and later at a NAS(Corpus Christi, TX) Education Bachelor of Science in Mathematics NM Institute of Mining & Technology - Socorro, NM May 1989 Associates of Applied Science in Applied Science University of New Mexico - Albuquerque, NM May 1984 Skills Active directory (10+ years), Data recovery (10+ years), Linux (10+ years), Mac (10+ years), security (10+ years), Network Plus Certification ~2005 (8 years), Tech Support, Desktop Support, O365, System Administrator, Vmware, System Admin, Red Hat (1 year), Linux Administrator Military Service Branch: United States Navy Rank: E4 radar, IFF systems, Nav aids, Radio, crypto gear: (as needed) maintain (PMS) replace or tune per instructions.Document results Certifications/Licenses ITIL® Foundation Certificate in IT Service Management #5726761.20551365 June 2016 to Present first basic course in the ITIL framework, passed test first time Network+ Certification July 2005 to Present network basics , documentation available if requested Certified LANDesk Administrator August 2004 to Present covered using and administering the LANDesk product for desktop control and management Assessments Written Communication — Familiar February 2019 Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_assignment/zvopuxufeuv2l0e Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Overview of Skills:    • Help/Service Desk Management, ITSM systems administrator and problem analyst  • Team Leader and program coder for student data recovery project  • Team Leader and analyst of the PARCC testing and evaluation team.  • Documentation Manager for Site Technicians  • Team Leader and Management of Sleuth (small police dept management software)  • Initiated the management of the network switches for Albuquerque Public Schools. 156 sites.  • End User Tier 1,2,3 Support for Windows, Mac, Linux  • 2LS call center support  • Active Directory management, Windows systems, Mac systems, Linux support  • Network Infrastructure support and vendor contracts and support.  • Web site creation and maintenance, HTML  • Worked with users from engineers to novices.  • Instructed and trained users about applications, security, system and hardware use  • I have initiated, coordinated and oversaw equipment installation by vendors  • Used diagnostic tools to troubleshoot network and computer systems    My diverse background and willingness to team with others when required is an asset. I can draw upon my knowledge and perspective from several areas to analyze problems and find practical solutions or to resolve situations. I have analyzed and created documentation for many user related problems and solutions needed. I have provided technical support and assistance to users and administration sites.    I was assigned to analyze a material management system on a Marine Corps Air Station. The existing system relied on outdated technologies and violated Federal and State transportation laws potentially endangering the drivers and First Responders. I created summary reports which included a recommendation to halt using the legacy application, to invest in a federal certified COTS application, update all supporting hardware and software and to rewrite all policies in accordance with all regulations, leaving no ambiguity with any step or process for the materials handling.    I was the Team Lead on a project to recover information from an old Student Information System. I analyzed the situation and constraints and created a plan, then designed and coded an application and worked with others to produce the required files given very limited system access. I had to recreate the data dictionary based on print files and the operator screen interface. The result was the most of the missing data was recovered and made usable for the sites.    As Team Leader for the PARCC Testing and Site Readiness Evaluation at Albuquerque Public Schools we analyzed 42 of 154 elementary, middle and high schools to understand the online national PARCC testing issues. We had to meet federal and state requirements while discovering problems ranging from hardware, software and connectivity issues to the roles people had to fill. I documented, consolidated the information with potential solutions for the full scale roll-out.    I have worked as an analyst, network/system administrator and technologist for several years. I've worked solo and have teamed with others to troubleshoot systems, networks, applications and equipment. I've handled and resolved user problems that went beyond equipment failure.    Operating systems:  Used: HP-UX, Solaris, FreeBSD, Novell 4.5, Banyan Vines (Unix V)  Installed and Used: Linux: Mint, CentOS, Ubuntu, Fedora, Damn-Small, Puppy, Madriva,  MacOS, System7, Mac 10.1 to 10.11  Windows Desktop XP to 10, Windows Server NT to Windows Server 2016
Systems_Administrator Web_Developer Software_Developer Network_Administrator
Job Seeker Irving, TX Work Experience SANTANDER/COMTEK January 2014 to Present Leading Vehicle Finance Company and International Bank  Asset Management Audit    • Moved into the Software Asset Management side of Asset Management to Build and manage the Software team in November 2016.  • Current Responsibilities -  ? Ensure SC is compliant in its software entitlements.  ? Create and implement Project plan to account for all contracts and EULA's.  ? Create and implement Software Approval Process.  ? Identify Software and generate full software listing to implement into Service Now Catalog for users to choose the software they need from an approved software list.  ? Created a Break/Fix process to ensure that unapproved software was not transferred to new computers.  ? Approve software installs via Service Now Task process ensuring the availability of license.  First three year responsibilities: Perform Quarterly Audits, Monitor Floor Location label conditions, ServiceNow Database Asset Record clean up, Uphold Santander Asset security Policies, Performed monthly Asset Audits, Manage the IMAC process and produce monthly reports. Helped with Dispositions when needed. Self Employed UNIQUE MESQUITE September 2008 to Present Owner  * Responsible for the design, creation and marketing of mesquite art creations at special events throughout the South Central US. Database Administrator VERIZON TELECOMMUNICATIONS March 2013 to November 2013 Performed duties as PICS database administrator ensuring that data integrity for Verizon products were up to date and accurate..    Professional Experience  RETIRED - Took time away to care for my ill mother and build my house. Senior Project Manager FRONTIER TELECOMMUNICATIONS June 2010 to July 2011 This was the same position and responsibilities as previous with Verizon. Frontier bought part of the Verizon territory. I transitioned over to the new company to manage their business. Senior Project Manager VERIZON TELECOMMUNICATIONS September 2009 to June 2010 * Manage Legacy and Frontier 13 External Partner Operations and Assets  ? Ensure All External Assets are inventoried and operational.  * Ensure Auto discovery tools are installed and reporting back to Marimba tool.  * Manage the purchase, deployment and disposition of all notebooks.  ? Ensure pricing and product information and terms and conditions are documented approved and distributed to External Legacy Partners for all product changes.  * Creates Contents Matrix in the form of an excel spreadsheet comprising of product codes Terms and conditions, product ID's and delivers to external partners to ensure order flow to production order entry systems.  ? Conduct Operational calls.  ? Conduct Post release follow up with external partners.  * Serve as Business Owner and the Application Admin for STOPS (1500+ users)  ? Design and develop partner reporting:  * SNAP Report - contains order data. (status, product descriptions, order number, dates, order comments)  ? Facilitate weekly external partner work for success sessions using the SNAP Report (Snapshot of STOPS Data) to create Trends Analysis to document the monthly/weekly results of order fall out. Communicate this information to the partners and suggest change in processes or systems to decrease order fall out and increase order completion percentage.  * Ensure order status files are being returned to the External Partners  * Serve as the Application Admin for SPOT.  ? Manage user access for SPOT with a user base of 1000+  ? Troubleshoot user access issues to include simple resets, access rebuilds and large number of churns  * Understands external partners system integration requirements and be able to act as the liaison between Frontier and External Partner IT.  * Perform various analytical functions, including analyzing proposed introduction of new products and/or processes, and provide actionable insights to enhance system integration or decrease order fall out.  * Ensure understanding of initiatives as it relates to various order entry.  * Ensure processes for both internal and external order flow are documented, complete, current and stored appropriately for Alternate Channels.  * Assist in preparing Business Operations Management reporting packages, including analytical review.  * Attend and or facilitate key meetings and report findings from the meetings to team and executives.  * Performs detailed business analysis including business modeling, monitoring business issues and impact to bottom line.  * Conduct audit testing of specified area and identify reportable issues and dimension of risk.  * Ensure external vendor compliance with policies, procedures and pricing.    Professional Experience  * Verbally communicate findings to management and drafts comprehensive report of audited area.  * Determine scope of periodic/ongoing audits in conjunction with the Director, Vendor Management.  * Process lead for Mover/Aggregator Channel Senior Consultant PEPPERWEED CONSULTING LLP January 2008 to September 2008 * Responsible for the design and documentation of Asset Management processes and reports for PepsiCo - Plano Texas, Battelle - Columbus Ohio, Catholic Healthcare West - Phoenix Arizona.  * Responsible software compliance and monitoring using Remedy, Tivoli and other discovery tools.  * Responsible for ensuring that training occurs on all IIMAC and disposal procedures.  * Designed inventory and audit policies and procedures to ensure steady state accuracy.  * Responsible for facilitating and documenting current state process sessions for Pepsico, Battelle and CHW. IT Software/Hardware Asset Management Implementation Manager AFFILIATED COMPUTER SYSTEMS - Dallas, TX March 2006 to January 2008 Dallas Texas March 2006 - January 2008  Leading International BP and IT Outsourcer  IT Software/Hardware Asset Management Implementation Manager  * Responsible for implementing Asset Center and Service Center supported CMDB for Large Global Pharmaceutical Company and for Chubb, a large Federal Insurance provider.  * Responsible for the design and documentation and implementation of all Asset Management processes and reports for large, international pharmaceutical company with 34 locations in the USA, Europe, South America, Australia and Canada. These reports were generated from the newly created CMDB in Asset Center and integrated with Service Center Data..  * Responsible for ensuring that training for Asset Center and Service Center occurred by either technical resources or me on all IMAC and disposal procedures.  * Negotiated and documented Disposal procedures to meet the requirements for each country and state  * Took a project from 548 CI's to capturing all 18.460 CI's globally achieving a 98% accurate CMDB.  * Designed inventory and audit policies and procedures to ensure steady state accuracy.  * Worked well in an extremely difficult client situation creating a cooperative client relationship that enabled contracted deliverables to be provided.  * Managed a global effort to inventory all of a client's international sites. Managed the migration of equipment in all roll out sites and countries.  * Established excellent working relationship with other towers to ensure all policies and procedures were adopted and followed.    Professional Experience  * Implemented the first complete end-to-end Software Compliance project for ACS for a large, international insurer. Managed the reimplementation of an interim metering process for software compliance, until the automated solution using the ECM tool can be designed and deployed.  Key Accomplishments:  * Turn Around failing, problem client IT AM Pharmaceutical implementation by identifying problems and obstacles and establishing a positive client relationship.  * Results: Quickly put transition on a solid footing gaining renewed client confidence resulting in the creation of a 98% accurate verified CMDB having 18,000+ HW CIs in four months, compared to the prior PM effort that yielded only 548 CI's in six months.  * Reorganized the Asset Management implementation approach on a problem, money losing account that caused PM turnover every two months where the client demanded unreasonable services due to a loosely defined SOW.  * Results: Built a solid, trusting and cooperative relationship with the client during the 14 month transition that enabled AM services to be closely aligned with the intent of the SOW saving money while satisfying the client.  * Negotiated disposal policies and procedures with local entities around the globe, many having different government requirements, at each of the client's international sites.  * Results: Established clear easy to follow and auditable procedures for all sites globally. Education Ex Letterman Tarleton State University January 2000 Bachelor of Business Administration in Business Administration TARLETON STATE UNIVERSITY - Stephenville, TX Skills SLA, Asset Management, Negotiation Groups Knights Templar January 2000 to Present York Right Mason January 2000 to Present Scottish Rite Mason January 2000 to Present International Shrine Clown Association January 2000 to Present Past president Moslah Shrine Clowns
Database_Administrator Project_manager Software_Developer
Application Database Administrator Application Database Administrator Application Database Administrator - Energy Information Administration New Carrollton, MD An enthusiastic and motivated Database Administrator with detailed experience in database architecture, database backup, performance tuning and data security.    Highlights:  • Exceptional expertise in Oracle databases ( 12c and 11g) and MS SQL Server  • Excellent knowledge of database monitoring and performance tuning  • High experience in database installation and configuration principles  • Sound debugging and troubleshooting skills  • High experience in Linux (Red Hat) and Bash Shell Scripting  • Complete understanding of security and backup procedures  • High experience in database security, data encryption and backup and recovery Work Experience Application Database Administrator Energy Information Administration September 2014 to Present • Assists in database administration tasks by (installing, monitoring, troubleshooting, recovering, upgrading and patching)  • Configures, Installs and upgrade the database server software, and application tools on Linux and Windows servers  • Configures and installs Oracle 12c to use ASM as storage  • Allocates system storage and planning future storage requirements for the database system  • Manages user access and security issues such as roles and privileges  • Assists application development team and modelling team to design and develop database objects  • Performs database backup, restore and recovery using RMAN  • Monitors and optimizes the performance of the database  • Performs eyes on glass monitoring of the health of applications as well as the underlying infrastructure. Proactively look for hardware, software alerts or malfunctions. Analyzes dashboards and reporting/monitoring tools to look at trends and patterns in application health and performance  • Installs routine security related patches such as Oracle Quarterly Patch Set Updates  • Shell scripting and securing the database  • Controlling data security, including preventing unauthorized access to the data and protecting against other security threats  • Utilizes comprehensive understanding of hardware/software and communication environments and related peripheral equipment.  • Troubleshoot incidents and identifies root cause using operations, application performance management and event correlation monitoring tools.  • Acts as a member of 24x7 escalation point for production support team to diagnose and resolve issues  • Assists with documentation of root cause analysis and data quality for significant incidents. Education B. S in Business Administration Bowie State University 2009 to 2013 Skills DATABASE, ORACLE, ORACLE TOOLS, SQL, LINUX, Sql Server, MYSQL, Oracle Dba, Sql Dba, DBA Additional Information :  • Running Oracle database on LINUX with ASM  • Knowledgeable in database security, auditing, virtual private database and Integrity Constraints  • Skilled in using Oracle tools such as SQL Loader, SQL Plus, Data pump Export and Import  • Skilled in using Oracle Enterprise Management, Oracle AWR Reports and Active Session History, Automatic Database Diagnostic Monitor (ADDM) and SQL Tuning Advisor for database monitoring and performance tuning  • Problem solving skills with the ability to analyze situations, identify existing problems and recommend solutions  • Excellent communication skills and organizational skill, team player with the ability to work in a fast paced environment
Database_Administrator
Database & Application Administrator Database & Application Administrator Database, Application, Reporting, IT Analyst San Jose, CA A Business Administration/MIS Graduate with over 10 years of diversified experience in supporting all areas of an organizations data needs. Background includes the conversions and implementations of both Manufacturing and Enterprise Resource Planning Systems along with the development and support of interfacing applications to meet various departments' data and reporting requirements including Finance, Operations, Human Resources, Engineering, Sales, and Security. Works extremely well as an individual contributor and in team environments, often in the role of Lead or Project Manager making sure desired outcome is met on-time within budget with a solid track record of being recognized and respected by all levels of within the organization. Strong interpersonal skills and customer service oriented in supporting ongoing user needs while always being flexible and looking for possible ways to streamline, simplify, and automate processes to better meet the current business needs. Authorized to work in the US for any employer Work Experience Database & Application Administrator Harbor Electronics - Santa Clara, CA 2012 to 2018 Maintain and oversee all aspects of MS SQL Database Servers (2000-2014) in multiple locations. This included developing, monitoring, tuning, indexing, data replication, warehousing, integration services, and reporting services. Other responsibilities of this role include being data analyst, programmer analyst, report developer, generation of automated email notifications, and web page programmer using various Microsoft Tools:     • Query design • Stored Procedures • Triggers  • SQL Jobs • Integrations • SharePoint Development  • MS Reports • Crystal Reports • MS IIS  • Visual Studios • VB Scripts • ASP.Net & VB.Net Programming  • ProCIM MFG Admin. • MS Dynamics GP Admin. • SharePoint 2010 Admin.    MS Dynamics GP Implementation  Performed 30-day implantation of MS Dynamics GP for Finance (GL, AP, AR). Development initial data extractions and transformations to initialize MS Dynamics. And, created the day-today for transforming and integrating financial data from MFG system.  • Creation of base tables to collect, summarize, and track data transferred between systems.  • Design and implementation of various automated alerts and reports and subscriptions on new platform.    Senior Management KPI & BI Reports  Created various automated monthly reporting packages for management and corporate officers. Design and developed MS SQL tables, queries, stored procedures, triggers, integration services, and reporting services to providing various month end KPI reports.  • Created summary reporting tables and automated processes to normalize, populate, and archive combined data from both MFG and Financial systems to produce various Month-Over-Month Reports.  • Redesigned existing detail reports, queries, and stored procedures to eliminate duplication of code and assure both detail reports and KPI data would tie.  • Created graphical summary KPI reporting package in MS SSRS providing Manufacturing and Quality to see data visually in various graphs and charts while allowing them to drill down into details with links to the appropriate existing detail reports.    Denied Party Screening Application  Developed an application to pull in customer and vendor data from multiple enterprise systems using various SQL Scripts, MS SSIS, MS Visual Basic, SSRS for screening by outside vendor.  • Consolidated and normalized data in custom tables removing duplications while allowing for traceability back to originating database systems (MS SQL, Oracle, SAP, MAPIX, Glovia, and AS/400).  • Managed the transfer of data to vendors FTP site using SSIS, FTP, SQL Queries, and Stored Procedures.  • Pulled vendors output data from vendors FTP site, archived original files, and then processed and updated appropriate records with vendors screening output.  • Provided appropriate end users with reports highlighting vendors results and flagging records with issues.    Ongoing Process Improvement  Worked closely with various department managers in redesigning reports, web pages, and related desktop procedures.  • Complete redesign of Material Resource Planning (MRP) and Returned Merchandise Authorization (RMA) applications using a combination of: MS IIS web server, MS ASP.Net and VB.Net web pages for the front end. MS SQL Tables, triggers, stored procedures, and SSRS Reports.  • Modifications to Crystal Report used inside the ProCIM MFG system as requested.  • Modified Department SharePoint sites used by the organization as central point of accessing various reports, custom web pages, and departmental KPI's.  • Creation of clear concise step-by-step desk procedures with visuals.  • Creation of custom data extracts and email notifications to feed external systems. Consultant - ITT Radar, Reconnaissance & Acoustic Systems Morgan Hill MK Technical Services - San Jose, CA 2010 to 2011 CA  Maintained and oversaw all aspects of SQL Database Applications and Servers. Assisted finance with month-end and the final year-end closing of books and reporting for the Morgan Hill facility. Extracted, converted, and validated all ERP Data for loading into various other ITT Corporate database systems across the country. Locked down Deltek Costpoint ERP system and related SQL database to become historical archives. Application and SQL Database Administrator ITT Radar, Reconnaissance & Acoustic Systems - Morgan Hill, CA 2001 to 2010 Monitored, maintained, and documented all aspects of SQL database applications. Provided technical and application support for the Morgan Hill Facility and acted as Cross-functional project lead on special projects. Performed program modifications and trouble-shooting of application and data integrity issues. Generated various reports and matrixes used by management, end users, and auditors.  • Reduced staffing costs by 20% while improving overall efficiency approximately 80% in both accounting and program control through database automation.    Senior Data/Programmer Analyst  Collaborated with end users to develop complex database interfaces, data import/export scripts, and reports. Developed and implemented centralized reporting database and data warehouse combining data from multiple sources. Established data sweeps and exception reporting to proactively identify and flag data issues. Standardized reports and extracts of financial data used in both month-end and year-end closings. Provided staff with training and technical support as needed.  • Implemented data collection and reporting as an audit control on key financial and employee data.  • Saved 65% of user time by implementing reporting database system.    Financial Cost Analyst  Established, revised, and tracked program budgets. Monitored program for various charges, material commitments, and assisted in project planning and costing activities. Developed standardized and customized MS Access databases to automate data collection from multiple data sources and provide up-to-date financial and cost reports. Technical Consultant / Software Engineer JAS Systems - San Jose, CA 1996 to 2001 Preformed FORTRAN Program for ASK MANMAN ERP modifications and Y2K fixes, Visual Basic and MS Access programing for customs. Supported all customer needs in conversions from ASK MANMAN to various ERP Applications including: Data extractions, cleansing, normalization, formatting, validating, documenting, and archiving. Education Bachelor of Science in Business Administration / MIS San Jose State University - San Jose, CA Skills Database (10+ years), Database Administration (10+ years), integration (10+ years), INTEGRATOR (10+ years), SQL (10+ years) Links http://www.linkedin.com/pub/don-klopfer/1a/400/366 Assessments Project Management Skills: Budgeting — Highly Proficient December 2018 Measures a candidate's ability to manage project budgets by appropriately allocating and monitoring financial resources. Full results: https://share.indeedassessments.com/share_assignment/oql-uuxbvtbwjts2 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information CORE COMPETENCIES  MS SQL Server Database Administration 2000-2014 • MS SQL Integration Services (2008-2014) • MS SQL Reporting Services (2005-2014) • Process Re-engineering & Automation • Technology Integration • Report Development • Data Conversions • Time and Organization Management • Project Management • System Implementations • Application Interfaces
Database_Administrator Software_Developer
Senior Data Architect Senior Data Architect Senior Data Architect Boerne, TX Over 10 years' professional experience in the Information Systems arena in the telecommunications, pharmaceutical, manufacturing, and government contract sectors. Significant experience in the following areas:   • Business/Data Analysis • Data Modeling • Data Visualization • Data Warehouse/Data Mart • Data Management Standards • SQL/PLSQL • Project Management • R and R Shiny App Development • CASE Tools/SDLC • Requirements Gathering • SAS - Regression Analysis • MySQL Work Experience Senior Data Architect Water Markets, LLC - San Antonio, TX September 2017 to September 2018 Designed and built database that would integrate water right information across different states. Created several data visualizations of summarized data. This was the first time the water rights data could be categorized and summarized across state boundaries. Senior Database Architect Water Markets, LLC - San Antonio, TX September 2017 to September 2018 Senior Data Architect Clear Channel Communications - San Antonio, TX March 2001 to November 2001 Consultant G.A. Sullivan Consulting - San Antonio, TX August 2000 to February 2001 Senior Data Administrator Alliance Consulting - Phoenix, AZ March 1998 to May 2000 Software Engineer II TCI Communications - Englewood, CO June 1996 to December 1997 Systems Analyst Performance Group - Denver, CO May 1995 to May 1996 Consultant Cap Gemini America - Englewood, CO June 1994 to May 1995 Programmer EG&G Rocky Flats - Golden, CO May 1991 to May 1994 Education Master of Science University of Texas at San Antonio - San Antonio, TX August 2017 Skills Apache hadoop hdfs (Less than 1 year), Case tools (5 years), Checkpoint (Less than 1 year), Databases (10+ years), Db2 (Less than 1 year), Erwin (3 years), Excel (5 years), Hadoop (Less than 1 year), Hadoop distributed file system (Less than 1 year), Hadoop hdfs (Less than 1 year), Hdfs (Less than 1 year), Microsoft sql server (Less than 1 year), Microstrategy (Less than 1 year), Ms excel (Less than 1 year), Ms powerpoint (Less than 1 year), Ms sql server (Less than 1 year), Mysql (2 years), Oracle (4 years), Pl/sql (Less than 1 year), Powerpoint (Less than 1 year), R (2 years), Tableau (1 year), Python (1 year), SAS (1 year), SQL, MS Office, Business Intelligence Links http://www.linkedin.com/in/BethRossDataAnalyst
Software_Developer
Sr. Director, Data Analytics Sr. Director, Data Analytics Senior Director - Data Solutions Round Rock, TX Strategic IT leader with over 16 years of proven management and performance in HealthCare industry. Experienced leader specializing in Data Management including Big Data, Data warehousing, Business Intelligence, Business & Technical architecture, and data integration. Demonstrated track record of building relationships, developing strategies, creating roadmaps, and data solutions. Created and led high performing teams while delivering improvements in productivity and profitability. Experienced in working with executives to translate the vision into actionable strategies resulting in multiple enterprise data management solutions. Work Experience Sr. Director, Data Analytics Optum - Minnetonka, MN 2014 to Present Led United Health Care HEDIS Measurement Reporting capability which enabled the health plan attains 5 STAR rating that resulted in improved reimbursement rates for Medicare insured population.    Achievements:    • Re-Organized the team to implement Agile methodology delivery quality products in short time frame (speed to market).  • Created Product Management Council, to manage changing priorities, establish partnerships with key stakeholders.  • Improved availability of the key applications to 99 percent.  • Built and directed on-shore and off-shore teams delivering product supporting HEDIS Season.  • Engaged with Sr. Business leadership in developing product vision, features gathering, and business architecture.  • Partnered / collaborated with various LOBs sr. leadership in Implementing data governance structure, infrasturce strategy and architecture, delivery SLAs.  • Optimized Database / ETLs to increase the stability and performance of the system.  • Led the delivery for development of a new HRA rules engine. Despite of aggressive timelines and challenges, successfully released MVP product as planned Director, Data Analytics Optum - Minnetonka, MN 2011 to 2014 Responsible to establish a complete solution and delivery organization to manage the development and delivery of enterprise data warehouse and BI Center of Excellence to support Consumer Solutions Group. Created and led a team of  Solution / Data Architects, Data warehousing and Big Data projects (HouseCalls, Behavioral EDW, CRP, CRM) within Data Solutions team of Optum Data Management. The objective of the team was to provide business self-service reporting portal.     Achievements:    • Planned and implemented overall analytics and BI strategy.  • Developed data management policies, procedures and standards for project management, data integration and data architecture.  • Developed an enterprise data warehouse strategy and ETL architecture that allowed seamless data integration from legacy and reference system to eODS and into data warehouse and then into data mart(s) including historical data, addressing data quality and data integrity issues. Sr. Manager / Lead Data Architect OptumInsight - Plymouth, MN 2009 to 2011 Led team of architects, analysts and developers to provide strategic guidance and oversight of technology operations for the development and support of the data warehouse and business intelligence solutions. Ensured delivery of information from the data warehouse to business intelligence environments aligned with the company’s ongoing business and strategic vision.    Achievements:  • Conducted requirement analysis, design, development and maintenance of logical and physical data model.   • Led the architecture, modeling, development and deployment efforts of the enterprise data warehouse.  • Formulated ETL architecture, allowing higher data integrity resulting in more reusable and efficient development.  • Mentored and managed developers, advising other groups in organization on SSIS development, data warehouse development, and ETL development best practices.  •  Optimized database performance by eliminating redundant processes Lead DBA / Data Architect Horizontal Integration - Minneapolis, MN 2007 to 2009 Was responsible for providing technical assistance and administration of Oracle and SQL databases for various clients of Horizontal Integration. Managed, mentored, and trained junior application developers and DBAs, directed activities and reviewed code of offshore and onshore developers, and served as senior data warehousing advisor to upper management and executives. Database Administrator Capella University 2005 to 2007 DBA Mayo Clinic Rochester 2004 to 2005 DBA Computer Science Department, Minnesota State University 2001 to 2004 Education Master of Science in Computer Science Minnesota State University Bachelor of Engineering in Electrical Engineering N.E.D. University of Engineering and Technology Skills Excellent written and verbal communications, Strong leadership and people management, Data strategy, planning and governance, Product development and management, Leading, mentoring and cross-functional team development, Leading, mentoring and cross-functional team development, Program / Project management leadership, Resource allocation in matrix organization, Resource allocation in matrix organization, Hands on & architecture experience in Multiple RDBMS / Big data Additional Information Core Competencies & General Management Strengths:    ·        Data strategy, planning and governance  ·        Excellent written and verbal communications  ·        Strong leadership and people management  ·        Hands on & architecture experience in Multiple RDBMS / Big data / Master Data Management  ·        Excellent client management skills  ·        Product development and management  ·        Program / Project management leadership  ·        Leading, mentoring and cross-functional team development  ·        Operations and process improvement    Technical Platforms:    ·        Oracle   ·        SQL Server  ·        Teradata  ·        SAS  ·        PDW  ·        GreenPlum  ·        SSIS  ·        Data Stage  ·        MS Reporting Services  ·        Hadoop   ·        Informatica  ·        Talend  ·        SSRS
Database_Administrator
Assistant Director/ Clinical Team Lead Assistant Director/ Clinical Team Lead Assistant Director/ Clinical Team Lead Chatham, NJ Work Experience Assistant Director/ Clinical Team Lead NYSTART, New York State Initiative June 2016 to July 2019 • Provided administrative and clinical support to a team of Clinical Coordinators  • Directly supervised clinical Team Leaders (3) and Coordinators (12) and Data Coordinator  • Established community linkages and served as liaison to community partners/ providers  • Coordinated crisis support meetings and developed crisis plans for individuals served through START  • Identified training/ support needs of the community and coordinated clinical services and community trainings in collaboration with the Clinical Director  • Provided admin/ clinical support to on-call Coordinators to ensure 24/7 response to crisis situations  • Ensure the collection of required data and documentation on consumer access and utilization of START services  • Collaborate with other members of the START leadership team to monitor quality of START service delivery and ensure fidelity to the START model  • Responsible for hiring, on-boarding of new staff, performance reviews, coaching and mentoring, training and retention  • Ensure overall ongoing programmatic excellence, administration, operations and evaluations Project Manager Fannie Mae - Washington, DC June 2014 to August 2014 Contract)  • Created project plans for quarterly company Access Reviews and completed project related documentation  • Actively facilitated discussions around project issues and risk interdependencies among senior team members Project Manager Empereal, Inc - Whippany, NJ April 2012 to May 2014 • Managed and worked with a team of consultants to translate business requirements to manageable work products; facilitated regular core team meetings to review issues, project risks, and monitor project progress  • Collaborated and drove project schedules, tracked task deadlines and managed resource allocations Project Coordinator and Social Worker CATHOLIC GUARDIAN SERVICES - New York, NY November 2006 to March 2012 • Chaired and oversaw administration of the Incident Reporting and Management reviews, incident follow ups and closure. Conducted thorough investigations of reportable incidents, allegations of abuse and mortality reviews.  • Analyzed significant incident data trends/ risks and prepared quarterly and annual trend reports for the Agency and State. Managed regular reporting to Agency Directors and the State.  • Co-chaired program-wide administration review meetings bi-weekly  • Identified issues, conducted root-cause analyses, recommended and implemented corrective actions to ensure quality care and services to consumers and improve governance of program operations.  • Developed and authored policy documents; provided staff trainings/ presentations on Agency/ State policies and procedures  • Collaborated and partnered with Regional Directors in areas of day-to-day operations  • Experienced in staff recruitment, development, training, and supervision  • Proficient in preparing and making presentations, training and communication materials  • Provided proactive and effective case management and care coordination to individuals with complex intellectual and developmental needs  • Facilitated regular case conferences with inter-disciplinary team, semi-annual and annual State mandatory meetings IT Consultant/ Database Administrator/ Project Manager AMERICA ON LINE, ORACLE CORP, INFORMATION TECHNOLOGIES AND ZINGY INC 1997 to 2004 • Managed and Implemented IT Application development, ERP (Oracle Financials implementation & Oracle Apps DBA) and Application testing for IV & V  • Created successful cross team relationships with QA development, content team and management  • Business Analyst role to interface between Business and IT shops Education Master's in Management in Management Wagner School of Public Service, New York University, NY December 2006 Master's in Social Work in Social Work Silver School of Social Work, New York University, NY May 2006 M.S. in Computer Science Bowie State University - Bowie, MD June 1997 B.S. in Mathematics Mumbai University - Mumbai, Maharashtra May 1991 Certification University of New Hampshire Skills OPERATIONS, DATA MANAGEMENT, CASE MANAGEMENT, PROGRAM MANAGEMENT, STRATEGIC PLANNING, Home Care Additional Information Core Competencies    Program Management Program Operations Quality Control  Strategic Planning Leadership Clinical Case Management  Systems Work Data Management Promoting Positive Culture
Project_manager Database_Administrator
Driver/Operator Driver/Operator Associate of Applied Science in Information Systems Technology Charlotte, NC U.S. Army Veteran (98-08)  My objective is to work as an Information Systems Technologist /Security Systems Specialist and grow as a team member. I understand the everyday changing broad field of information systems and look forward to the challenge ahead. I am currently pursuing my certifications in Net +. Authorized to work in the US for any employer Work Experience Driver/Operator Lyft - Virginia Beach, VA July 2018 to Present Driving Project manager assistant, Database Administrator East Coast Repairs & Fab LLC - Chesapeake, VA October 2009 to April 2012 Database entry/ payroll clerk/ Recruiter/Scheduler/ Daily status reporter/ various Microsoft programs worked Human Resource Specialist, Executive Secretaries and Executive Administrative Assistants U.S. Army - Columbia, SC July 1998 to July 2008 Administrators; Mail Clerk; Operations; Water Treatment; File Clerk; Finance specialist; Records Clerk; Customer Service; producer of supplies and materials; Quality Assurance Inspector; Inventory and Distributions Specialist    School  Old Dominion University- present    ECPI- present Help Desk Support Converges - Clarksville, TN June 1999 to March 2001 Received inbound calls on AT@T phones. Had to help with users accounts and troubleshoot issues. Education Certificate in Network engineering/Certified Ethical Hacker ECPI University - Virginia Beach, VA 2014 to 2015 Associate in Information Systems Tidewater Community College - Virginia Beach, VA 2013 to 2015 Skills Payroll, Scheduling, Administrative Assistant, Filing, Excel, Outlook Military Service Branch: Army Service Country: United States Rank: Sgt July 1998 to July 2008 Certifications/Licenses Cloud + June 2015 to August 2018 EMC storage June 2015 to June 2018 Driver's License
Database_Administrator Project_manager
Senior Oracle DBA/Senior Oracle PL/SQL Development/ Database Architect Senior Oracle DBA/Senior Oracle PL/SQL Development/Database Architect Senior Oracle DBA/Senior Oracle PL/SQL Development/ Database Architect - U.S.DOE - Department of Energy Germantown, MD Results-driven senior IT professional offering a progressive, eighteen-year career in information technology. Person with highly positive personality who has shown repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time and on-budget delivery. Loyal and enthusiastic team player and ground support to senior leaders who is more than willing to make a contribution toward the growth of your company. Work Experience Senior Oracle DBA/Senior Oracle PL/SQL Development/ Database Architect U.S.DOE - Department of Energy - Germantown, MD January 2017 to Present • Performing Application and System Oracle Database Administration on Oracle 11gR2 and 12c  • Providing technical leadership, managing and enhancing the Oracle Database Portfolio and infrastructure  • Providing guidance concerning application security and providing on-going guidance concerning best practices in planning, designing and implementing newer database management technologies  • Providing periodic upgrades and fixes to existing database systems, issues, maintenance e.g. Security patch installation, validations, etc.  • Performing some of the Oracle Database Administration and Development tasks that include but are not limited to:  - Backup Strategy  - Oracle encryption package  - Oracle Advanced Security SSL functionality  - Oracle Advanced Security data encryption and integrity features  - Startup and Shutdown Databases  - Data Backup and recovery  - DB Health Monitoring  - Data Modeling - Physical and Logical using Toad Data Modeler  • Providing recommendations for database solutions as a consultant, based on previous experiences, training and drawing on a network of colleagues in the industry  • Verifying the security model that the database product uses to effectively control data access  • Performing some basic security tasks like:  - Authentication - setting up user accounts to control logins to the database  - Authorization - setting permissions on various parts of the database  - Auditing - tracking who did what with the database  • Analyzing requirements, designing, developing, and testing couple of applications using PL/SQL packages, Oracle Application Express (APEX 4.2, 5.0), SQL scripts, HTML5, CSS3, JavaScript, JQuery, AJAX and Korn shell scripts  • Participating in development/support of Oracle 11g/12c based applications on Linux platform (the responsibilities are Design, Develop, Test and Implement backend changes to the application by altering the database schema and the PL/SQL packages that perform much of the application processing) Lead - Senior Oracle DBA/Senior Oracle PL/SQL Development/ Database Architect U.S.DOT - Department of Transportation - Arlington, VA April 2016 to January 2017 • Analyzing requirements, designing, developing, and testing the Problem Driver Pointer System (PDPS) application using PL/SQL packages, Oracle Application Express (APEX), SQL scripts, and Korn shell scripts  • Providing production support for PDPS including monitoring, maintaining, enhancing, performance tuning of SQL queries and PL/SQL applications, and resolving trouble tickets  • Providing production support for the Traffic Records Improvement Program Reporting System (TRIPRS) and the State Traffic Records Assessment Program (STRAP) including monitoring, maintaining, enhancing, and performance tuning of APEX applications, BI Publisher reports, and SQL queries  • Participating in development/support of an Oracle 11g/12c based application on a Solaris platform (the responsibilities are Design, Develop, Test and Implement backend changes to the application by altering the database schema and the PL/SQL packages that perform much of the application processing)    • Performing technology refresh of IT infrastructure for PDPS application  • Managing 2 contracts with USDOT that consists of 8 team members reporting directly to me from 2 application platforms TRIPRS and PDPS  • Rapid application development (RAD) platform with Oracle APEX 4.x/5.x, BI Publisher 11g/12c Senior Oracle APPLICATION DBA/Data Architect/Senior Oracle PL/SQL Developer Fannie Mae - Herndon, VA February 2014 to March 2016 • Producing a significant volume of work efficiently by developing database applications, database administration, IT engineering and architecting database solutions and services  • Working on QAS2 applications by architecting, designing, planning, coding, and testing the application using backend Oracle technologies (Oracle 11g/12c/SQL/PL/SQL/Toad/Java/Ibatis/Lombardi/TIBCO)  • Continuously maintaining the QAS application needs like periodic checks, corrections by using remedy force ITSM/ITIL processes, generating all required reports by using Oracle PL/SQL and SQL into excel  • Participating in multiple releases of the QAS2 application like 3.4/7.11, 3.5/7.12, 3.6/7.13, 3.7/7.14  • Designing the data model for task group initiative module for QAS2 application Senior Database Architect - (DBA/Senior Oracle Developer) DOC - Dover, DE July 2013 to February 2014 • Providing direction, leadership and support for the development of enterprise wide database services to meet the Department of Correction (DOC) needs in response to business requirements  • Providing direction, administration and leadership in developing and implementing customized solution when necessary  • Developing functional operational plans within the respective area of responsibility to support required services.  • Communicating strategies/plans to co-workers/staff/client contacts to ensure efficient, timely and effective implementation of business IT services and databases  • Producing a significant volume of work efficiently by developing database applications, database administration, IT engineering and architecting database solutions and services  • Continuously maintaining the DACS application needs like periodic checks, corrections by using remedy force ITSM/ITIL processes, generating all required reports by using Oracle PL/SQL and SQL  • Having a role of a strong IT/DB architect/designer and advocating for solutions that best meet customer needs in the area of databases administration, database development and IT services (ITSM/ITIL) using BMC Remedy Senior Database Administrator (DBA)/Senior Oracle Developer Pension Benefit Guaranty Corporation - Washington, DC July 2012 to February 2013 In the Pension Benefit Management application that is a web based multi-platform and data centric system, using a combination of technologies I was performing Oracle 10g/11g, Oracle upgrades/migration from 10g to 11g, Oracle Streams - CDC, Oracle RMAN, Oracle RAC, Oracle Data Guard PL/SQL, Java, and frameworks for web and middle tiers such as structs, spring, and hibernate. It implements the MVC design pattern with JSP as the view component, Structs Action class as Controller, and Spring Framework with POJO as Model    • As a Senior Oracle DBA, I was performing the following role and responsibilities on Oracle RAC GENSIS database in different environments along with leading a team of 6 DBA's:  - Installing Oracle software - Periodic  - Creating Oracle databases - Periodic  - Performing upgrades of the database and software to new release levels - Regular  - Starting and shutting down the database instance - Weekly  - Managing the storage structures of the database - Daily  - Managing users and security - Daily  - Creating partitioned tables for 11g Environment, implemented Oracle 10g/11g Streams and extensive hands on Oracle 10g/11g Grid, Oracle Data Guard - Regular  - Backing up the database and performing recovery operations when necessary - Weekly  - Monitoring the state of the database and taking preventive or corrective action as required - Daily  - Developed and tuned PL/SQL stored procedures in oracle 11g RAC Environment  - Conducting module assignments  - Monitoring and tuning SQL and database performance in Oracle RAC environments that include Instance, SQL - Daily  - Diagnosing and reporting critical errors to Oracle Support Services - Daily - Metalink, PSOUG and OTN  - Performing SQL tuning in Oracle environment using Oracle capabilities.  - Capacity planning was implemented on all environments in order to avoid performance tuning as proactive approach. Thresholds were established as standard that send alerts even before a memory error could occur  • As a Senior Oracle DBA, I performed following role and responsibilities on Oracle RAC GENSIS database in different environments along with leading a team of 6 DBA's:  - Installing Application - IT Specialty using Oracle software  - Creating Oracle databases objects  - Performing upgrades of the database and software to new release levels  - Starting and shutting down the database instance  - Managing the storage structures of the database  - Managing users and security  - Managing database objects, such as tables, indexes, and views  - Backing up the database and performing recovery operations when necessary  - Monitoring the state of the database and taking preventive or corrective action as required  - Monitoring and tuning database performance  - Migrating data using data pump - impdp and expdp  - Diagnosing and reporting critical errors to Oracle Support Services Senior Systems Engineer II Server Infrastructure Environments - Chevy Chase, MD July 2008 to July 2012 • Managing 24 databases with 3.5 TERABYTES of data at GEICO on Oracle 10g/SQL server 2005/2008 and expert in database software upgrades from oracle 9i to 10g/11g, SQL server 2005 to 2008  • Using functionally my experience in RDBMS concepts  • Working in the field of SQL and PL/SQL along with performance tuning using best execution paths  • Using strong technical knowledge in specific area(s) (NT, UNIX, RDBMS, Networking, Web, Workflow)  • Using subject matter expertise (SME) in multiple skills like ORACLE, PL/SQL, JAVA, C, C++, basic JCL, and basic SAS, PowerShell    • As a Senior Oracle DBA, I was performing the following role and responsibilities on Oracle RAC BMC databases in different environments along with leading a team of 6 DBA's:  - Installing Application - IT Specialty using Oracle software  - Creating Oracle databases objects  - Performing upgrades of the database and software to new release levels  - Starting and shutting down the database instance  - Managing the storage structures of the database  - Managing users and security  - Managing database objects, such as tables, indexes, and views  - Backing up the database and performing recovery operations when necessary  - Monitoring the state of the database and taking preventive or corrective action as required  - Monitoring and tuning database performance  - Migrating data using data pump - impdp and expdp  - Diagnosing and reporting critical errors to Oracle Support Services  - Performed SQL tuning in Oracle RAC environment using Oracle capabilities  - Capacity planning was implemented on all environments in order to avoid performance tuning as proactive approach. Thresholds were established as standard that send alerts even before a memory error could occur  • Daily server monitoring, data management (DW ETL), daily data collection reports, asset capacity planning reports/views/design using ETL, PL/SQL, ADDM, Remedy Incidents, Remedy Change Tickets  • Working on complex problems by analyzing various reports and data requires an in-depth technical operational knowledge  • Participating in vendor BMC product improvement based on IT operational data and infrastructure  • Using expertise in MS Office skills (Word, Outlook, Excel, Visio, Access, PowerPoint, Outlook 2007/2010, OneNote)  • Using up to date knowledge of IT industry and best practices  • Focusing on customer satisfaction with the ability to provide problem resolution in a timely manner  • Meeting customers face-to-face on a periodic basis and provide extensive proactive/preventative support  • Scope includes knowledge related to product suite of applications, multiple operating systems, network, firewall and databases  • Conducting Project Management and making use of training in PMP concepts with project management certified 4500 hours and 35 hours of PMI ORG certified hours  • Using my 5-8 years of BMC Remedy products experience in following change management procedures, incident ticket implementation, and ITIL/ITSM implementation  • BMC BPPM monitoring installation along with database creation, configuration and production rollouts A Senior Core Database Administrator/Development Architect DATABASE ADMINISTRATION and DEVELOPMENT 2008 to 2012 • A Senior Core Database Administrator/Development Architect with over 18 years of experience in various technologies, industries and roles, particularly in projects using DATABASE ADMINISTRATION and DEVELOPMENT on ORACLE 9i/10g/11g/12c/18c, Oracle APEX 4.2/5.x, SQL Server 2005/2008/2012/2014, Teradata, SDLC/ITIL/ITSM standards, data modeling, systems analysis (use cases UML, ER diagrams, OO), design, development, testing, using various tools and languages, implementation of technologies and database administration in open systems environments  • 12 years of experience as a lead database administrator (USDOE/USDOT/PBGC/Fannie Mae), application database administrator (GEICO), account lead (Assurant health)/project lead (Reuters)/ database specialist (IBM), database application developer and database architect (HIG) with specific expertise in the field of database administration/system analysis, design, development, quality assurance, testing, system administration, under UNIX (Solaris and Linux) and Windows environment  • 10 + years of experience in IT industry as an Oracle Core DBA (dev. + prod) in Installation, Configuration, Security Management, Backup and Recovery, Database Upgrade, Patching, Cloning, Migration, Monitoring, Troubleshooting Skills, Problem Analysis, Optimizing, Performance Tuning, Shell Scripting and Documentation in various domains like Banking, Insurance, Finance, and Healthcare  • Leader who managed a team with size ranging from 6 to 27 members and proper completion/closure of projects onsite and offshore for USDOT/US PBGC/DE DOC/Assurant health/Hartford/IBM.  • Proven data design and development skills - Data Architecture, PL/SQL, SQL, BI/EDW Analysis, Data Modeling and Definition  • Worked on small as well as on major projects ranging from 1/2 Million to Multi-Million Dollar projects that had database sizes in terabytes based on OLTP, OLAP, EDW, BI Data Warehouse Environment  • Very good at Requirement Gathering & Analysis, talking to users & analyzing data  • Excellent in converting business requirements into software specifications  • Successful conductor of data modeling, complex ETL design and development  • Strong experience as an administrator and development on Oracle database using SQL, PL/SQL, Stored Procedures, Database Triggers, RMAN, RAC, ASM, Data Guard, Grid, APEX, HTML, CSS, JavaScript, AJAX, JQuery, Shell Scripting, C/C++, Pro*C, Java, J2EE, XML, Servlets, ASP, VBA  • Specialized in Oracle 12c/11g/10g/9i/8i, SQL Server, Teradata database administration and development using various tools like TOAD, Oracle SQL Developer, SQL*Plus and OEM  • A person with excellent analytical abilities, strong work ethic and long-term commitment to projects    SPECIALIZED AT  Oracle 12c/11g/10g Administration (Core, System and Applications)  Oracle RAC Clustering Technologies  Oracle RMAN Backup and Recovery  Data Guard High Availability and Replication  SQL and PL/SQL Complex Reporting and Development  Oracle APEX RAD Application Development  Linux and Unix Server/Operating System  WebLogic Web Services for applications built on Oracle APEX  Java Frontend Development Environment Senior IT/DB Specialist IBM IT Architect Band - Hartford, CT February 2006 to April 2008 • Designing and developing the architecture for the Top/Bottom Server Utilization Reports Application/project. Make strong recommendations on the technologies to be used for the application  • Performing database modeling, design, sizing, tuning, partitioning and optimizing for RPTBMC database  • Performing database sizing, tuning and optimization for RPTBMC reporting tool - RPTBMC DB is the database being used for Top/Bottom Server Utilization Reports  • Working with the Performance and Capacity Planning Team of THE HARTFORD as an App DBA/SA and Senior Developer for the above said projects  • Designing and developing the RPTBMC, USTAT, HSTAT, LSTAT, NTSMV databases for SMV on different platforms and providing application migration support    • Writing scripts that can run on UNIX/INTEL platforms that can load data that is required for report generation and put them onto the database designed to be accessed by the application written in Oracle 10g Forms/Reports/10g App Server/Business Objects (BO)/Crystal Reports XI  • To load data, writing scripts and programs to create the SQL loader scripts  • Designing and Developing the website for the reports application  • Participating in review of status reporting, review of development work with the customer on the reports being developed on performance of nodes throughout the organization. Data is picked from BMC NT/UNIX, SMV (UNIX AND NT), REMEDY and CMDB databases  • Documentation of requirements related to Top/Bottom Server Utilization Reports  • Testing Scripts, Plans and Cases  • Checking for Oracle upgrades and doing the tests run for the Oracle upgrades on the dev box to check the functionality of the applications accessing the database  • Being extensively involved in Data Mapping/ Database Modeling/Data Conversion/Migration using SQL Loader, PL/SQL, Custom programming  • Customizing Oracle DBCA generated script to create the database prototype  • Working on upgrading the current databases that are on Oracle 8i to Oracle 9i/10g. Estimating the growth of databases, disk space and server needs for budget planning and business planning  • Conducting database backups, recovery, exports and imports  • Setting up cron jobs on UNIX/INTEL machines to run the backups and other load jobs related to Top/Bottom Server Utilization Reports application Senior IT Consultant/Project Lead Tech Mahindra May 2000 to February 2006 World Clients    • Designing and developing the QUOTE database and providing application migration support  • Merging of data for two applications between two different databases onto Oracle  • Being extensively involved in Data Mapping/ Database Modeling/Data Conversion/Migration using SQL Loader, PL/SQL, Custom programming  • Conducting database backups, recovery, exports and imports between onshore and offshore.  • Manage the teams operating from multiple locations while executing the project between onshore (USA) and offshore (India)  • Reviewing of status reporting, reviewing of developers work, monitoring project progress against project plans and other general administrative duties  • Administering Oracle 9i databases and Teradata V2R2 - V2R4 on NCR MPRAS and SUN Solaris environments for Reuters Ltd London  • Writing UNIX scripts for file watch, to create file list, to move the file after loads and call these scripts Education Bachelor's Degree in Computer Science & Engineering in Computer Science & Engineering Osmania University - Hyderabad, Telangana April 1999 Skills Ms access, Aix, Linux, Solaris, Sun, Unix, Ux, Hp-ux, Ms office, Rtos, Quantitative, Collection, General ledger, Excel, Ms excel, Outlook, Word, Publisher, Ms publisher, Windows 7, PLSQL, PL SQL, DBA, Apex, PL-SQL
Database_Administrator Software_Developer Systems_Administrator
Customer Representative Customer Representative Hyattsville, MD Authorized to work in the US for any employer Work Experience Customer Representative Federal Emergency Management Agency - Hyattsville, MD October 2017 to August 2018 Ensured that individuals and families affected by disasters had access to the full range of FEMA programs and information in a timely manner  providing the highest level of service to applicants. Communicated with survivors about their case statuses, disaster assistance programs, devel- oping partnerships, and providing referrals. Registrar/ Database Administrator The SEED School of Washington DC - Washington, DC November 2002 to July 2015 Database Administrator: Designed and implemented a stand-alone para-grading system for the schools boarding program which led to the program's grading system's induction into the regular Student Information System (SIS) grading program. Managed the database's security access protocols establishing more secure roles and permissions. Designed and implemented specialized unconventional grading system for Special Education department to provide student progress report data and reports for federal and state requirements. Provided database and SIS helpdesk for in schools in district. Played key role in reviewing, evaluating and implementing new Student Information System (SIS) Software PowerSchool in the DC and MD schools. Trained school leaders and created departmentally specific documentation for all end-users. Co-planned, organized and implemented the migration of school databases including antiquated systems into current SIS. Designed the migration process from a handwritten record log to a digital nursing visitation log, immunization recording system, and allergy and screening tracking system for health care professionals for schools in district. Implemented required state and federal mandatory regulations for grading, attendance, graduation, NCLB free lunch, Special Education, and disciplinary data reporting into the SIS. Assisted staff members with using and integrating data into instructional and non-instructional areas. Trained new hires and temporary employees on the SIS for data entry purposes. Created and/or incorporated data tracking and reporting systems for federal and private school grants. Frequently implemented and resolved data requirements and issues as given.    Registrar: Annually worked with principals and staff to help create and enter master schedule for middle and high schools. Managed teacher gradebooks and grade reporting, student report cards and transcripts, student disciplinary data entry and reporting, and student attendance entry, tracking, and reporting. Regularly met with students, parents, teachers and administrators concerning grades, GPAs, report cards and transcripts regarding issues and questions. Executive Assistant/Help Desk Technician Institute for Family Centered Care September 2001 to September 2002 Help Desk: (Macintosh Network Environment) Provided technical support to staff. Provided research and written reviews for hardware, software, and peripheral purchases. Recommended and implemented office software upgrades including: implementing voice recognition hardware, software and peripheral purchases, transferring 600 page seminar notebook from MS Word to Adobe PageMaker. Implemented digital storage system for software and photo CDs. Applied system-wide upgrades and software patches as necessary.    Executive Assistant: Managed travel arrangements, meetings, speaking engagements and conferences for principal executive. Prepared internal and external communication including writing letters, memorandums, compiled data for reports created in Excel, Word, PowerPoint and Page- Maker. Transcribed dictation and speeches. Edited and proofread outgoing communications. Created ads, flyers and catalogs for company products. Prepared and arranged for printing and shipping of products. Database Administrator/Network Administrator/Help Desk Associate Evangel Cathedral - Upper Marlboro, MD September 1998 to June 2001 Database Administrator: Managed Database security and monitored usage. Maintained, updated, and revised database systems. Trained end- users. Hired, trained, and managed data-entry operators, temporary hires, and volunteers. Reorganized the organizations information retrieval and storage process. Composed technical documentation and database information policy and procedure manual for end users and database operators. Managed and prepared over one-million+ member mailing lists using USPS CASS certification process. Oversaw the preparation pro-  cess of mailing lists for bulk mailings.    Network Administrator: Assisted in the planning and upgrading of a small Novell Netware 3.11 network to an NT 4.0 network. Planned and began implementing the upgrade of the NT 4.0 network to a Windows 2000 network. Installed, configured, maintained, upgraded and monitored net- work resources. Planned and implemented network security. Assisted in the planning and installation of a DSL internet connection. Manage the ISP. Served as email postmaster. Implemented email policies, installed upgrades, and monitored usage. Maintained network cabling. Selected, installed, repaired, and inventoried workstations, and workstation software.    Help Desk Technician: Provided technical support to staff by troubleshooting and resolving hardware and software issues. Provided resources and documentation to promote continued trouble free maintenance. Developed and provided necessary training for staff and management. Tested potential software. Added software patches, upgraded and/or replaced software and hardware as necessary. Maintained a working inventory of hardware and software. Provided research and written reviews for new technology purchases. Instructor/Co-Owner/Operator Typhoon Studio of Martial Arts - Capitol Heights, MD May 1993 to June 1998 Directed operations of a Martial Arts school including class instruction, curriculum design, and instructor training. Developed a specialized demonstration team that gave regular presentations and motivational messages to schools, youth and church organizations on the east coast and abroad. Organized and directed intense day and overnight intense summer programs for youth and adults. Technical Librarian /Project Assistant Booz-Allen & Hamilton - Bethesda, MD September 1990 to September 1992 Librarian: Provided technical resources including computer software, hardware, and periodicals to over 1000 company employees. Maintained extensive inventory, provided research assistance, purchased and made recommendations for IT related purchases.    Assistant: Answered and directed phone calls, managed office correspondence including emails, letters, memos, and flyers, produced weekly and monthly reports including financials, maintained physical and digital filing system, managed office supplies and inventory including purchas- es, maintained travel booking and related paperwork, reconciled expense reports, greeted and supported visitors, and fulfilled general administrative duties including filing, typing, copying, binding, and scanning. Provided assistance for various projects upon request. Publications Assistant/Typographer Evangel Church - Washington, DC April 1989 to September 1990 Overall duties included the design and typesetting of church's weekly bulletin The Communicator as well as other church publications including books, plays, special programs, certificates, awards, brochures, promotional material and any other  assignments given by supervisor. Responsible for transcribing, light editing, proofreading, and typesetting materials for the church's national  magazine BridgeBuilder. Receptionist Evangel Church - Washington, DC August 1987 to September 1990 Welcomed and directed visitors in person and by phone. Managed telecommunication system including system maintenance, and company contact database. Maintained entry security, and visitor records. Education Communications University of the District of Columbia 1982 to 1983 Skills DATABASE, MS ACCESS, SQL, NETWORKING, CSS, HTML, DATABASE MANAGEMENT, DESKTOP PUBLISHING, PUBLISHING, EXCEL, MS EXCEL, MS WORD, WORD, PUBLISHER, MS PUBLISHER, MAC, Call Center, Customer Service Additional Information RELATED SKILLS  Database Management, PowerSchool, Education Edge, MS Access, SQL proficiency, Microsoft Networking, general computer knowledge PC and  Mac, MS Excel, MS Publisher, MS Word, Google Cloud Suite proficiency. Experience with HTML, CSS, and desktop publishing.
Database_Administrator Network_Administrator
BSN Consulting BSN Consulting Thousand Oaks, CA A professional, detail-oriented, people person with experience in Temple Membership, Development and Database Administration who is motivated to see projects through to completion and thrives on solving logistical challenges. Work Experience BSN Consulting Consultant - Wilshire Boulevard Temple Safety and Security Department - Thousand Oaks, CA January 2015 to Present Wilshire Boulevard Temple Safety and Security Department  • Utilized Raisers Edge and Education Edge to create reports, pull and scrub lists of members and parents, for upload to multiple emergency communication vehicles used by the organization  • Handled sensitive material i.e. organizing hate mail, creating task lists based on departmental assessments, etc.  • Maintained and organized BOLO (Be on the Look Out) list and support documentation  • Worked with IT department and elementary school to set up emergency phones and communication systems used by students and chaperones on international trips Development Assistant Shalom Institute - Malibu, CA March 2016 to June 2017 • Managed Donor Database including constituent data entry, gift entry and acknowledgement, as well as all record keeping and data entry related to pledge agreements, pledge reminders and collections  • Managed and facilitated donor events including event marketing, registration, logistics, vendor management and prospect follow up.  • Developed and implemented systems and protocols for data entry, gift acknowledgment and prospecting to help department work more efficiently BSN Consulting Consultant Westside Neighborhood School - Los Angeles, CA June 2015 to October 2015 • Consulted on transition from current database system to Raisers Edge and Education Edge  • Served as resource for questions regarding gift entry and reporting in Raisers Edge  • Created Donor Briefings/Profiles for advancement department use in campaign prospect meetings  • Entered necessary data in Raisers Edge including creating records, linking relationship, adding constituent codes and activities of new families and alumni Database Administrator/Business Systems Analyst Wilshire Boulevard Temple December 2011 to January 2015 • Lead member of conversion team from old data management system to Blackbaud Raisers Edge and Education Edge  • Provided individual and group training as needed for departmental staff to assist them in the performance of duties  • Liaison for stakeholders, customers and/or users to collect and document requirements for the system under development, implementation or upgrade  • Worked collaboratively with various departments to ensure their needs are being met  • Performed functional testing, specification and documentation of system enhancements, customizations and upgrades  • Maintained security control settings  • Troubleshoots and resolved data and system problems  • Set up, executed and problem-solved reporting including query, export and mail within Raisers Edge and Education Edge  • Worked within Events Module in Raisers Edge to set up fund raising events, train others how to manage events; create reports and problem-solve data entry issues both with online and manual event registration Wilshire Boulevard Temple - Los Angeles, CA January 2002 to January 2015 Membership Director Wilshire Boulevard Temple January 2008 to December 2011 • First point of contact for all temple members as well as the greater community to provide general assistance, respond to inquiries and make referrals  • Worked in conjunction with other departments to ensure a positive experience for members seeking participation in nursery school, day school, religious school or other temple programs.  • Maintained Membership Department budget  • Supervised office support staff in membership related duties such as processing new member applications, Yahrzeit letters and lists, monthly membership report for Board of Trustees  • Part of team that created dues relief guidelines/policy  • Worked with temple members to arrange requested dues reductions and/or payment plans  • Event coordination and supervision for Rosh Hashanah and Yom Kippur services as it applied to logistics, tickets, staffing and volunteers. Planed and hosted member events  • Served as integral part of Blackbaud Database Conversion Team Development Associate, Membership Services Coordinator Wilshire Boulevard Temple November 2005 to January 2008 • Lead development officer in charge of fundraising efforts for Camp Hess Kramer and Gindling Hilltop Camp including marketing, alumni outreach, data entry and event planning for capital campaign that raised $435,000  • Worked with prospects and Camp Director to secure major gifts and provide donor opportunities  • Processed membership applications, coordinated entry of information into the database  • Made follow up phone calls to members for lack of payment of temple dues Education Bachelor of Arts in Child Development California State University Skills Excellent communication skills, Outstanding problem-solving abilities, Proficient in Microsoft Office, Highly Proficient in using Blackbaud systems including Raisers Edge and Education Edge, Experienced trainer (Raisers Edge), Excellent organizational skills
Database_Administrator Systems_Administrator
Enterprise Application Administrator ( Database and Automation Architect) Enterprise Application Administrator (Database and Automation Architect) Enterprise Application Administrator ( Database and Automation Architect) - Eze Castle Integration New York, NY • Extensive experience in ConnectWise Automate monitoring software to automate the monitoring of security, alerts and maintaining the desired state configuration of servers and applications.  • Extensive experience in scripting languages like Windows PowerShell, Java and Python for automation and data processing.  • Designed, prepared interactive and intuitive dashboards and reports using Grafana to show the raw data from our difference source of data like cloud database, ConnectWise Manage Database, Portal Database, ConnectWise automate Database(MySQL) to most understandable and easy readable graphical and tabular way.  • Over 9+ years of experience in MS SQL SERVER Azure, 2017, 2016, 2014, 2012, 2008R2,2008/2005 Database Administration (DBA) in Windows environment.  • Experience in migrating SQL database from On-prem servers to Azure database as service.  • Intensive experience in monitoring/tuning SQL Server and Database performance using SQL Profiler, Index Tuning Wizard and Windows Performance Monitor.  • Expert level skills in data modeling, data mapping, installation, patching, upgrade and configuration.  • Experience in using Dynamic Management Views (DMV) and Dynamic Management Functions (DMF) for finding out long running queries and troubleshooting OS and DB level issues.  • Proficient in creating indexes and tuning indexes, Views, complex Stored Procedures, user defined functions and Triggers to facilitate efficient data manipulation and data consistency.  • Experience in using SQL Server Integration Services (SSIS) packages for data loading.  • Extensive experience in designing and setting up Disaster recovery solutions using Mirroring and Always on Availability functionality. The designs are based on our client's need and based on the version the clients can afford.  • Experienced in logical database design and physical implementation.  • Excellent in collaborating with others in a team environment for security implementation.  • Expertise in MYSQL database administration and generating reports for the business need.  • Extensive experience in Sentry One, SolarWinds DPA SQL monitoring tool. SolarWinds we used to monitor the SQL servers in on-prem and in Azure.  • Four years of experience in C++ application development connecting Order Management system and feed handler to stock exchanges using FIX protocol.  • Flexible, enthusiastic and project-oriented team player with solid communication, analytical and leadership skills. Authorized to work in the US for any employer Work Experience Enterprise Application Administrator ( Database and Automation Architect) Eze Castle Integration - New York, NY 2017 to Present New York, USA  Eze Castle Integration has been the premier provider of managed services and technology solutions to the investment management industry, servicing hedge funds, private equity firms and other financial services organizations.  Enterprise Application Administrator ( Database and Automation Architect) 2017 - Present    • Serves as an Enterprise Tools administrator specializing in the implementation and support of SQL Databases for ECI Clients, ECI Monitoring solution: enabling servers, databases, network, web as well as Service & Business Impact monitoring.  • Responsible for automating the ECI client on-boarding, daily task, auto fixing of failures based on the alerts using ConnectWise Automate monitoring tool.  • Responsible in ConnectWise Automate tool for collecting the information for automation, monitoring server failures, monitoring security, auto fixing based on the data.  • Expertise in PowerShell, java and python scripting languages and integrating with ConnectWise Automate for the Automation  • Responsible for patching the vulnerability for the SQL servers and application servers using ConnectWise automate.  • Responsible for working on JAMS scheduler to automate the client's internal process. JAMS scheduler uses SQL query, PowerShell and python to automate the data analysis part.  • Designed, prepared interactive and intuitive dashboards and reports using Grafana to show the raw data from our cloud database, ConnectWise Manage Database, Portal Database, ConnectWise automate Database (MySQL).  • Responsible for Query optimization and Performance tuning, T-SQL queries using Show Plans and Execution Plans.  • Responsible for configuring and management of SolarWinds to monitor database.  • Managing the Azure SQL databases for Eze Castle hosted clients (Hybrid). Responsible for synchronizing the data from on prem to cloud servers, Geo replication and Data Sync (Bi- directional and unidirectional) between the databases.  • Responsible for planning the resources and maintain the proper utilization of resources for SQL servers (On-prem and Azure).  • Creating and publishing daily reports regarding the servers and databases to the upper management and clients. Database Engineer Eze Castle Integration - New York, NY 2010 to 2017 • Installed and configured SQL server 2014, 2016 and Always On Availability Groups.  • Experience in creating cluster environment, adding cluster nodes, created the creating group and Listener.  • Successfully created a package for the regular maintenance of SQL servers.  • Worked on buffer pool extension for a project.  • Worked on converting the regular tables to Memory-Optimized Tables.  • Responsible for MySQL procedures and queries for jasper reports.  • Responsible monitoring the database using Sentry One.  • Installed SQL Server 2008 R2, 2012, 2014, 2016 with service packs on existing servers ensuring minimal downtime.  • Experience in migrating whole database from SQL server 2005/2008 to SQL 2016 successfully as per the requirement from the clients.  • Implemented Backup, Restore and Disaster Recovery procedures.  • Involved in Managing and scheduling daily jobs related to data transfers, Backup and Recovery.  • Used DBCC commands to check physical and logical consistency of the databases.  • Managing security, which includes monitoring and controlling database access, assigning permissions to application owners.  • Created and monitored database maintenance plans for checking database integrity.  • Successfully implemented Database Mirroring with High Availability Mode in SQL 2008R2, 2016, 2017.  • Responsible for providing daily and weekly reports to the immediate supervisor and actively involved in the daily and weekly meeting to discuss project status.  • Trouble shooting all the issues in MS Reports and maintained documentation for future reference.  • Responsible for Query optimization and Performance tuning, T-SQL queries using Show Plans and Execution Plans.  • Extensively involved in setting up Database Mirroring & Linked Servers.  • Maintain Operators, Alerts, Notifications, Jobs and Schedules.  • Monitor connections, locks and performance of SQL server.  • Implemented Standard Performance Log Events and Counters on all Production, Development and Test Servers.  • Coordinated with the Windows Sever Administration team to setup the clusters on windows level.  • Configured Active/Passive Clustering setups for failover on production servers.  • Helping application teams in query analyzing and its optimization. Coordinating with users for downtime and maintain the system 24x7 running. Senior Software Engineer Geojit BNP Paribas - Kochi, Kerala 2006 to 2010 Cochin, India  Geojit is a leading retail financial services company in India with a growing presence in the Middle East. The company rides on its rich experience in the capital market to offer its clients a wide portfolio of savings and investment solutions. The gamut of value-added products and services offered ranges from Equities and Derivatives to Mutual Funds, Life & General Insurance and third-party Fixed Deposits.    Senior Software Engineer 2006 - 2010  Played instrumental role in development of India's first mutual fund ordering solution for the National Stock Exchange (NSE).  Feed handlers  • Developed and architected the Feed handler application which provide access to quote, trade, full depth and breadth of all feed vendor informations, including global exchange data, global depth of book, and fields of information published for symbols for many national and international feeds.  • Feed handler application developed in Java and uses Fix protocol to communicate with Stock Exchange.  • Designed three-layer application architecture helps to map the Tibco RV Message from OMS to FIX message on the Exchange side.  • Exchange connector developed in Java which convert the Tibco RV message from OMS to Fix protocol and send to Exchange. Education Bachelor of Engineering in Computer Science in Computer Science Pondicherry University Skills DBMS, SQL SERVER, SQL SERVER 2005, MYSQL, SQL Additional Information Technical Skills  RDBMS/DBMS  SQL Server 2005, 2008, 2012, 2014, 2016, 2017, AZURE, MYSQL.  Automation Tool  ConnectWise Automate, JAMS Scheduler.  Monitoring Tools  ConnectWise Automate, SolarWinds (DPA), Sentry One.  Scripting Languages  C, C++, T-SQL, VB script, PowerShell, Java, Python, PowerShell.
Database_Administrator Software_Developer
Teaching Assistant Teaching Assistant Herndon, VA Data Scientist with academic and commercial experience. Excited about applying cutting edge models and concepts to new domains. High level communication and teamwork skills. Experience with all facets of enterprise reporting architectures (requirements capture and definition, data warehouse modeling, ETL, reporting, metrics, presentation, user and executive training). Authorized to work in the US for any employer Work Experience Teaching Assistant Harvard University Extension School January 2019 to Present Provide expert level guidance on data science and statistics to students in the Harvard University Extension School's required data science course.Teach sections on data science topics (sampling, cross-validation, graphical presentation) and specific analytical methods (linear regression, logistic regression, linear discriminant analysis, decision trees, bagging, support vector machines, K-Means clustering, hierarchical clustering, principal components analysis, neural networks).Mentor students, providing positive feedback indicating areas for improvement and resources to improve understanding. Data Scientist, Business Analytics Center of Excellence Verizon Communications March 2018 to June 2019 Extract data from big data and RDBMS environments to support digital transformation. Provide leadership on data science tool evaluation and selection. Serve as subject matter expert for complicated data set. Business rule definition and implementation to measure new products and marketing programs. Author Tableau reports, serve as Tableau Site Admin for team. Assist and train coworkers in extraction techniques and standards.  ? Progressively responsible roles in metrics for Fortune 15 corporation involving all aspects of enterprise data warehousing. Led data extraction efforts from corporate data warehouse (Teradata SQL) to stand up new reporting architecture, enabled rapid generation of reporting on new business initiatives, helped business unit become more responsive to internal customer needs. Reduced reliance on ad hoc file transfers and manual extracts from corporate data systems.  ? Led evaluation and recommendation of data science toolset from predictive analytics. Evaluated R, Python, and Knime. Built demonstration projects and provided upper management with results.  ? Reporting from Hive/Hadoop of Call Center/Customer records. Developed SQL to extract results based on sales of equipment, sales promotions, speeds and packages.  ? Developed Tableau Reports for major division of Fortune 15 company. Automated reports and reduced team time requirements by 100+ hours per week. Sr Staff Consultant, Marketing Performance Management Verizon Communications - Ashburn, VA August 2015 to March 2018 Data Architect Verizon Enhanced Communities March 2007 to August 2015 Sr Database Administrator Verizon Avenue August 2004 to March 2007 Education Certificate Harvard University, Extension School March 2019 BS in Biology Cornell University Skills K-MEANS, LOGISTIC REGRESSION, NEURAL NETWORKS, PCA, SUPPORT VECTOR MACHINES, CLUSTERING, TABLEAU DESKTOP, TERADATA, SQL SERVER, ORACLE, PL/SQL, SQL, TABLEAU, T-SQL, DJANGO, Hive, PYTHON, RDBMS, LINUX, MS OFFICE, Excel, Powerpoint, Business Intelligence, Microsoft Office Links http://www.linkedin.com/in/dave-pacia Additional Information Competencies  RDBMS SQL (Teradata, Oracle, SQL Server, Hive), E/R Modeling, PL/SQL, T-SQL  Statistics  R, R Studio, K-Nearest Neighbors, K-Means, Clustering, PCA, Linear and Logistic Regression, Neural Networks, Naive Bayes, Support Vector Machines    Programming Python 3.7, R Studio, GitHub, AWS, Agile Development, PyCharm, Django  General Office Tableau Desktop and Server (10.5), Linux, Mac OS, MS Office Suite, G Suite
Database_Administrator
Senior Database Administrator Senior Database Administrator Senior Database Administrator - Oracle with H1B approval Clarksburg, MD Authorized to work in the US for any employer Work Experience Senior Database Administrator ABCO Advisory Services January 2015 to Present Employed with ABCO Advisory Services, as 'Database Administrator' since May 2012 to Dec 2014.  • Employed with ADSS Technologies, as 'Database/ETL Administrator' from Sep 2009 to April 2012. Education Master in Computer Applications ICFAI University - Chennai, Tamil Nadu May 2007 Bachelor of Science in Computer Science Madras University - Chennai, Tamil Nadu May 2004 Skills DATABASE (7 years), DATABASE ADMINISTRATOR (7 years), ETL (3 years), EXTRACT, TRANSFORM, AND LOAD (3 years), AND SELLING (Less than 1 year), MYSQL (Less than 1 year), DBA, Oracle Dba (8 years) Additional Information TECHNICAL SKILLS  • Databases & Tools: Oracle 11g/12c, Oracle Enterprise Manager 12C, TOAD, MyOra 4.0  • ETL: Informatica 8.1/8.6/9.1/9.6  • Languages: PL/SQL, UNIX Shell Scripting  • Operating Systems: Windows, Red Hat Linux  • Reporting Tool: MicroStrategy 9.4.1  Senthil Kumar M msenthil2505@gmail.com    PROJECTS    1. Project Title: Selling System  Client: Western Motors, Dubai.  Duration: Mar 2011 to Feb 2012  Role: Database Administrator  Technical Environment: Oracle 10g, Linux  Description: Selling System is a web application with capabilities for the users to browse  for the vehicles available in the inventory and buy them. The users can also provide their preferences to  reserve a vehicle with specific features. This project involved large OLTP database with concurrent  user transactions. End users of the system wanted to access/add records 24x7, hence it was  challenging for DBA to proactively deduce bottlenecks and maintain optimum performance. The  application also has features for the users to trade their own vehicles with Western Motors. A reporting  module is included in the system that helps to generate various sales and purchase reports for auditing  and documentation reasons.    Responsibilities  • Installation and configuration of Oracle server and creation of databases.  • Developing UNIX shell scripts and SQL scripts to carry out routine checks on databases. This  includes checking whether all databases are running, listeners are running, Unix error  messages, disk space availability, segments with greater than 10 extents, segments nearing  max extents, checking for errors in alert logs and trace files, etc.  • Creation of tablespaces, data files, users etc., for the project requirement.  • Controlling the users operations by limiting the memory spaces and granting the necessary  roles, privileges and profiles to the users.  • Creation of clone database using RMAN for testing.  • Maintaining archive log files for the Database.  • Performing hot-backups for the entire database.  • Restoring the latest backup for recovering corrupted and lost data files.  • Export and Import of Tables, Table spaces and Full Databases.  • Monitor the performance of the Instance and data file structures through OEM.    2. Project Title: WL Transportation Management  Client: World Mega Logistics (Thailand) Co., Ltd.  Duration: Jun 2010 to Mar 2011  Role: Database Administrator  Technical Environment: Oracle10g, Linux  Project Description: WL Transportation Management is a 24x7 web application that provides the  customer service representatives around the globe to retrieve specific Cargo details and to track the  status of cargoes in transportation. As a DBA for logistics system SW product based on Oracle DB, I  installed DB with product recommended configuration with separate tablespaces for table and indexes.  The application provides various operational details about Cargos, Liner details, Transportation  materials and Customs clearance details. Implemented both RMAN and cold backup for  comprehensive backup and recovery process. The application interfaces with the database for data  from processing units like Manifesting, Verification units, IS information and CRM department.    Responsibilities  • Creating Users with Quota Management.  • Creating Physical files.  • Creating user Profiles and granting specific privileges and roles to the users.  • Monitoring unwanted sessions and killing them if needed.  • Monitoring physical and logical backup and Recovery Strategies.  • Implementing Backup procedures using daily hot backups and weekly cold backups.    2  Senthil Kumar M msenthil2505@gmail.com    • Monitoring the backup and checking its consistency and integrity.  • Logical Backup Using Export & Import.  • Monitoring the database for CPU utilization, blocking locks and changing priority or killing  unwanted user processes.  • Monitoring the database growth using OEM and re-organization of Tables.  • Analyzing and rebuilding indexes to rectify segment fragmentation.  • Performing regular RMAN backups to safeguard from user errors and media failures.    3. Project Title: Inventory Management  Client: ARCO Qatar Inc., Qatar.  Duration: Sep 2010 to Jun 2010  Role: Database Administrator/ETL  Technical Environment: Oracle 9i, Linux, Informatica  Description: Arco Qatar Inc. is a Dubai based company that offers Oil & Petroleum for  industrial segments and consumers. The project maintains an Inventory control system, which stores  items, and its stock details as well as the buying and selling rate of each unit of item. Various  departments involved in the entire operations such as production, sales & distribution team access the  centralized database to implement the projects as per the schedule, midlevel management and  operational teams access the database through various report generation tools and report to the  management. The movement of items is tracked and Break-Even analysis is done periodically using  this system.    Responsibilities  • Assisted in developing Informatica mappings to extract, transform and load data from source to  target.  • Manage/Maintain the Informatica servers/Services.  • Worked with ETL architect to develop ETL design.  • Performed ETL/Informatica administration which includes Code migration/User  management/folder management/System maintenance/System health check.  • Maintenance of Oracle Databases as per the requirement.  • Managing the logical objects of the Database.  • Rebuilding Index to rectify segment fragmentation.  • Frequent analysis of objects or schemas to improve the speed of the database.  • Taking hot Backups.  • Export / Import of Tables, Table spaces and Full Database.  • Restoring the latest backup for recovering corrupted and lost data files.  • Monitoring the database for Memory and I/O utilization.  • Killing unwanted user sessions or processes.  • Monitoring the database growth, Re-Organization of Tables.    4. Project Title: Database/ETL Administration and Support  Employer: ABCO Advisory Services  Duration: May 2012 to Dec 2014.  Role: Database/Informatica Administrator  Technical Environment: Oracle 11g, Informatica 9.1, Linux    Responsibilities  • Datacenter and Database Migration.  • Performance tuning for long running queries. Optimize queries and improve performance.  • Analyzing plan of the query to improve performance.  • Production and Development support on Oracle and Informatica.  • Release activities on Oracle and Informatica.    3  Senthil Kumar M msenthil2505@gmail.com    • Monitoring the database health and react to the alerts which is configured.  • Tested with various phase for Database backup and recovery scenario.  • Performing logical backup of Databases using Export/Import Utility.  • Setup of various automated jobs using shell scripting.  • Troubleshooting from Automatic Workload Repository reports on Oracle.  • Checking log files and trace files for any errors and taking necessary actions to rectify them.  • Configure and Monitor RMAN database backups.  • Migrate database from normal instance to Automatic Storage Management instance.  • Creation and partitioning of ASM disk groups.  • Installation of Oracle Binaries, Oracle Enterprise Manager Agent, ASM Grid.  • Creation of Clone database for the test database environment.  • Tablespace fragmentation and monitor the growth.  • Monitor the unwanted user session and killing them if necessary.  • Creation of users, profiles and granting specific privileges and roles to the users.  • Creation of database using DBCA.  • Analyze long running sessions and provide solution to increase performance on Informatica.  • Monitor Informatica loads and work on session failure or slowness.  • User creation and assigning roles and privileges for Informatica users.  • Monitor Integration Service and Repository Service on Informatica.  • ETL object migration on Informatica.  • Responding to Nagios alerts on Oracle and Informatica Servers.  • Providing 24x7 on-call technical support.    5. Project Title: Database Administration and Support  Employer: ABCO Advisory Services  Duration: Jan 2015 till date  Role: Senior Database Administrator  Technical Environment: Oracle 12c, Linux    Responsibilities  • As a senior DBA, Iam responsible for maintaining the highest possible performance standards  and meeting agreed upon commitments even under difficult circumstances.  • Taking responsibility for outcomes of actions and decisions.  • Cultivates and applies creative thinking to solve problems or challenge conventional thinking.  • Collaborates within and across teams, functions, and stakeholders to support continuous  process, product, and service improvement.  • Uses rigorous logic and methods to address issues and provide solutions creatively, efficiently  and successfully.  • Executes with thoroughness, delivering quality value-added results. Tenaciously fights through  obstacles to achieve goals.  • Created (Dataguard) physical standby database in stand-alone database as DR Solution for  production database.  • Automate manual tasks to reduce complexity for Tier 2 Operations.  • Responsible to maintain >95% compliance with SLAs.  • Ensuring no compromise on quality and performance.
Database_Administrator
DIRECTOR OF OPERATIONS DIRECTOR OF OPERATIONS DIRECTOR OF OPERATIONS - GEOSTAR PROFESSIONALS Newark, OH Work Experience DIRECTOR OF OPERATIONS GEOSTAR PROFESSIONALS November 2018 to Present TELECOM CONSULTANT)  Analyze overhead expenses and negotiate highest quality contracts for maximum  optimization in order to generate savings for organizations nationwide. Professionally  research large corporations' billing histories and build relationships with telecommunications providers, in order to obtain the best possible savings for our  clients. ADMINISTRATIVE PASTOR VINEYARD GRACE FELLOWSHIP July 2014 to October 2018 Planned and coordinated the administration of a two-million-dollar annual budget, including facilitating quarterly budget review meetings with our board and maintaining  ministry budget achievement. Reconciled many ministry accounts that had multiple users  on each. Analyzed accounts payable and provided alternative solutions in order to significantly reduce expenses. Built and inspired large teams of volunteers and paid  employees to facilitate the logistics of running the organization efficiently. Collected and counted tens of thousands of dollars in offerings weekly. Managed highly confidential  information with continuous integrity and discretion. Acted as purchasing manager for all organizational purchases. Negotiated all vendor contracts and maintained great  relationships to drive down costs. Oversaw the implementation of new church  management software and trained staff to use it, increasing productivity and communication between ministries. Maintained a professional, yet fun atmosphere for both employees and guests. Attended weekly staff and biweekly council meetings in order  to update general operations and budget accountability. BILLING AND CONTRACT ANALYST GEOSTAR PROFESSIONALS August 2009 to June 2014 TELECOM CONSULTANT)  Reviewed contracts and billing history of hundreds of prestigious clients, in order to resolve billing issues and obtain optimal savings for telecommunications expenses.  Created complex PowerPoint presentations and delivered analysis to executive  leadership teams. DATABASE ADMINISTRATOR II SPRINT August 2005 to August 2009 Managed the day-to-day operations of Sprint's company-wide, contracts repository  database. I managed a team of 15 regional, work-at-home employees who performed  work in the database. Made sure best practices were followed, and that only fully executed agreements were housed and properly stored for ease of use for all Sprint sales  teams nationwide. PROJECT MANAGER III SPRINT July 2002 to August 2005 Managed large, complex telecom switched and dedicated wireline projects for large  Fortune 500 customers. Assisted our Director in creating a "Maintenance Team" that  handled all day-to-day account incoming "maintenance" and change orders for these  large accounts I was assigned to. Additionally, hosted weekly conference calls with their  upper management to keep them abreast of all projects' status on an ongoing basis. i.e.;  Chevron-Texaco, Bank of America, Chase, and Hershey's just to name a few. SPRINT June 2001 to June 2002 Reviewed and implemented incoming switched and dedicated voice telecom orders for Fortune 500 customers in an entry level capacity. Education JOHN GLENN HIGH SCHOOL 1994 to 1997 Skills Project oversight, Quickbooks, Relationship development, Detail-oriented
Database_Administrator Project_manager
Sr SQL Server DBA Sr SQL Server DBA Sr SQL Server DBA - McKesson Edison, NJ Authorized to work in the US for any employer Work Experience Sr SQL Server DBA McKesson - Atlanta, GA August 2018 to Present Responsibilities:  • Installed, Configured and Managed SQL Server 2005/2008/2008 R2/2012/2014/2016 Servers in production, and non-production environments.  • Documented the upgrade path to SQL Server 2014 and 2016 and handled the upgrades from 2008/2008R2 to SQL 2014/SQL 2016 for enterprise applications.  • Extensive experience in setting up SQL 2014 Always-On in multi subnet environment and both synchronous and asynchronous configurations.  • Experience in design, providing requirements and configuring 12 node cluster.  • Experience in analyzing and capacity planning for CPU,Memory and storage IOPS using Perfmon, SQLIO ,RELOG utilities and SQL queries  • Experience in working and migrating the applications with Tera bytes of Databases with Max size is of 7 TB and average database size is 3 TB  • Experience in analyzing ,testing and Implementing Industry best configuration standards for Huge(Data in TB's) and Heavy usage SQL server applications  • Experience in working with around 150 TB of SSD storage and analyze performance improvement  • Experience in effectively using A record,C Name and P2V technologies wherever needed x during SQL Server migrations  • Experience in overcome the roadblocks and provide solutions and implement migrations for hard coded old applications with SQL Server Instance name and IP addresses  • Experience in analyze application dependencies, provide solution and migrating SQL Server's from Stand alone to stand alone, Cluster to Stand alone and Cluster to Cluster with maintaining same SQL Server Instance name and IP address  • Experience in migrating all SQL server application databases of all versions during data center and Storage block migrations  • Extensively worked with Data virtualization and Data masking tool, Delphix  • Experience in using Data virtualization tool Delphix and Idera to save storage and to save resource effective hours  • Extensively worked on ETL tool Attunity to migrate data from SQL Server to SQL server and SQL Server to Netezza data warehouse  • Experience in configuring and Implement Encryption for SQL Server using, Vormetric Tool  • Experience in using SQL performance tools Solar winds DPA and Idera  • Experience in using Microsoft SQL Server Distributed Replay feature to assess the impact of future SQL Server upgrades and to analyze impact of hardware and operating system upgrades, and SQL Server tuning  • Configured mail alert to notify new connections, communicate and requesting to redirect application users to new reporting servers  • Configured SQL Server Resource Governor for shared application environments and in limiting users using SSMS  • Analyze and redesign optimization query to improve performance as per application specific requirement  • Experience in Design, Architecture and providing solutions  • Involved in design, consolidation SSIS and SSRS server using Autosys ,Fname and Load balancer technologies  • Involved in design and migration of SSIS and SSRS servers from one storage block to other storage block and change in VLAN for servers and adding servers in Load balancer  • Experience in SQL Server decommission planning and strategies for Cluster and standalone servers.  • Experience in planning and implementation of migrations and decommissioning servers with minimum application down time and failover strategies both in cluster and Always on.  • Exposure to SQL server 2014 Polybase, Azure, AWS and Hadoop.  • Exposure and experience in Iaas,Paas and SaaS category service models  • Experience Migration of On Premise databases to SQL Azure environment  • Experience in providing security permissions and enabling fire walls on SQL Azure databases  • Experience in understanding and choosing single and elastic databases as per billing and performance parameters Sr SQL Server DBA Engle Martin & Associates - Atlanta, GA June 2015 to August 2018 Responsibilities:  • Installed, Configured and Managed SQL Server 2005/2008/2008 R2/2012 Servers in production, and non-production environments.  • Documented the upgrade path to SQL Server 2012 and handled the upgrades from 2008/2008R2 to SQL 2012 for enterprise applications.  • Worked closely with the Compliance Team and ensured that HIPAA, PCI and SOX Compliance is maintained for Database environment.  • Implemented SQL Server 2012 Always-On high availability for application databases and have configured synchronous and asynchronous replicas as per the requirements.  • Configured and monitored mirroring and log shipping for the databases as a high data availability solution and for reporting purposes.  • Worked with Microsoft Team to Standardize SQL Environment hardening to align with Server, Security and Performance best practices. Participated in SQL RAP Analysis.  • Performed Database Objects development - Tables, Views, Triggers, Stored procedures, Functions, Cursors, and T-SQL batches.  • Installed, Configured and administered OLAP environments and responsible for building MS BI Data warehouse environment  • Implemented custom solutions for Access and Activity monitoring in SQL Server Databases to meet various Audit requirements and implemented Change data capture (CDC) to track data changes based on Audit requirements.  • Worked with Multi-node, Multi-Instanced, Failover clusters hosting huge databases. Added/ removed nodes to/from a cluster.  • Experience in migrating from SQL 2000 to SQL 2008 and SQL 2005 to SQL 2008.  • Designed and enhanced SSIS Packages for Data imports and Developed SSRS Reports and configured multiple SSRS Servers in Scaled out mode.  • Experience in (24x7) production environment carried a Pager on a regular basis.  • Extensively used SQL server profiler as an auditing tool for security proposes to capture traces, and troubleshoot performance issues.  • Experience with using the Performance Monitor utility to understand a workload and its effect on resource usage to identify bottle necks.  • Contribute to both strategic and tactical planning in consideration of corporate goals and objectives  • Created alerts and notifications for system errors, insufficient resources, log shipping, mirroring, and fatal database errors.  • Develop, establish, and maintain overall database standards, processes, and related documentation  • Able to work in a team-oriented environment and as a member of the production support team. Sr SQL Server DBA MS SQL Server's 2014 to 2016 • Over 12 years of experience in SQL Server Database Administration and development that includes providing end to end administrative support and designing and developing database applications using MS SQL Server's 2016,2014,2012, 2008 R2, 2008, 2005, 2000.  • Experience with configuring high availability solutions like Mirroring, Log shipping, and Replication.  • Extensive experience design and build in setting up SQL 2014 Always-On in multi subnet environment both synchronous and asynchronous configurations and worked upto 12 node cluster.  • Experience in design and build of clusters includes Active/Active and Active/Passive Configurations. Also, worked with multi node clusters up to 6 Nodes.  • Extensively worked on SQL Server Migrations and upgrades from SQL 2008 R2 to SQL 2014, SQL 2008 to SQL 2008 R2, and SQL 2000 to SQL 2005.  • Experienced at designing and implementing high availability/ DR solutions such as Replication, Log shipping, and Database Mirroring.  • Experience in Database Backup, Recovery and Disaster Recovery procedures and implementing a perfect backup strategy for the organization.  • Extensive experience in solving performance issues to alleviate the CPU, Memory and Disk IO Pressure and resolving slow running query issues.  • Strong Database Objects development - Tables, Views, Triggers, Stored procedures, Functions, Cursors, and T-SQL batches.  • Possess excellent knowledge in SSIS, SSRS and SSAS. Developed SSRS Reports, SSIS packages and deployed SSRS in scaled out deployment mode.  • Involved in design and migration of SSIS and SSRS servers from one storage block to other storage block and change in VLAN for servers and adding servers in Load balancer  • Involved in design and consolidation of SSIS and SSRS server using Autosys ,Fname and Load balancer techniques  • Extensively worked in OLTP & OLAP environment that includes Production (24x7), QA and development databases in SQL Server.  • Experience in analyzing ,testing and Implementing Industry best configuration standards for huge(Databases in TB's) and heavy usage SQL server applications  • Experience in working and migrating Tera bytes application Databases with Max size is 7 TB and average database sizes is 3 TB  • Experience in analyzing and capacity planning for CPU,Memory and storage IOPS using PERFMON, SQLIO,RELOG utilities and SQL Queries  • Experience in working with around 150 TB of SSD storage and analyze performance improvement  • Extensively worked with Data virtualization and Data masking tool, Delphix  • Extensively worked on ETL tools like SSIS and Attunity to migrate data from SQL Server to SQL server and SQL Server to Netezza data warehouse  • Experience in analyze application dependencies, provide solution and migrating SQL Server's from Stand alone to stand alone, Cluster to Stand alone and Cluster to Cluster with maintaining same SQL Server Instance name and IP address  • Experience in coordinating and effectively using A record, Name(A Canonical Name record),Vmotion and P2V technologies wherever needed during SQL Server migrations  • Experience in coordinating and effectively using SRM\SRDF for DR plans.  • Experience in overcome the roadblocks and provide solutions and implement migrations for hard coded old applications with SQL Server Instance name and IP addresses  • Experience in migrating all SQL server application databases of all versions during data center and Storage block migrations  • Experience in configuring and Implement Encryption for SQL Server using Vormetric Tool  • Experience in using Data virtualization tools like Delphix and Idera to save storage and to save resource effective hours  • Experience in using SQL performance tools like Solar winds DPA and Idera  • Experience in using Microsoft SQL Server Distributed Replay feature to assess the impact of future SQL Server upgrades and to analyze impact of hardware and operating system upgrades, and SQL Server tuning  • Configured mail alert to notify new connections, communicate and requesting to redirect application users to new reporting servers  • Configured SQL Server Resource Governor for shared application environments and in limiting users using SSMS  • Analyze and redesign optimization query to improve performance as per application specific requirement  • Experience in Design, architecture and providing solutions  • Experience with Table Partitioning and implemented Sliding window partitioning for Application Tables.  • Experience in SQL Server migration/decommission planning and strategies with minimum application down time and failover strategies both in cluster and Always on.  • Exposure to SQL server 2014 Polybase, Hadoop, Azure, AWS.  • Exposure and experience in Iaas,Paas and SaaS category service models  • Exposure to multiple database platforms like Oracle, MySQL and Mongo DB.  • Experience Migration of On Premise databases to SQL Azure environment  • Experience in providing security permissions and enabling fire walls on SQL Azure databases  • Experience in understanding and choosing single and elastic databases as per billing and performance parameters  • Experience in working with Windows 2000/2003/2008/2008 R2/2012 Enterprise, Advance Server and Windows NT Server.  • Possess excellent expertise in Windows 2003/2008R2/2012 Clustering.  • Experience in working with Huge SQL Server Databases on EMC, NetApp and Left-hand SAN Environment.  • Extensive experience working with VMWare environments ESXi 4.0 and ESXi 5.0  • Worked with the Compliance Team to document the requirements and executed the tasks to meet the requirements for SOX and HIPAA compliance.  • Good experience in adhering to ITIL Framework in the Database Operations.  • Good interpersonal, Analytical and Communication skills and a team player    Professional Experience: Sr SQL Server DBA Security Patches - Austin, TX March 2013 to June 2015 Responsibilities:  • Installed and Configured SQL Server 2005/ 2008/2008 R2/2012 Clustered and Multi-Instance Servers and applied Security Patches.  • Implemented Sliding window Table partitioning for Huge Application Tables to enhance performance.  • Implemented various documented procedures, Access and Audit controls for the database environment  • Extensively worked on Automating data collection and implementation of controls to meet SOX and PCI-DSS compliance.  • Extensively involved in configuring and troubleshooting different types of Replication Models like Snapshot, and Transactional.  • Implemented and troubleshooted Database Mirroring and log shipping for DR and reporting requirements.  • Extensively worked on maintaining and troubleshooting and issues with the SQL Clusters in the environment ensuring maximum availability of the databases.  • Deployed database objects from development/testing environment to production environment in Enterprise SQL Server environments.  • Managed Security using SQL Logins, Roles and Security Modes for various users and also handled Security management.  • Performed Installations, Backups, Deployments and day to day DB management tasks.  • Monitored Scheduled database backup and recovery operations.  • Worked towards resolving Blocking and Deadlock Issues and provided recommendations to the customers towards the resolutions.    Work Environment: SQL Server 2000/2005/2008/2008R2/2012, Windows NT/2000/2003/2008/2012 SQL Server DBA PNC Bank - Pittsburgh, PA February 2011 to March 2013 Responsibilities: SQL Database Administrator Whole Foods Market - Austin, TX July 2009 to February 2011 Responsibilities:  • Installed, configured and administered SQL Server 2005/2008 on standalone and clustered windows environments.  • Managed logins, roles, assigning rights and permissions to users.  • Worked with running DBCC consistency checks and monitoring daily backups.  • Monitored the use of disk space usage, memory and connections for the databases.  • Implemented Log Shipping Technique to maintain a standby server backup for Disaster Recovery.  • Data refresh from production to various environments through backup/restore procedures.  • Created DTS Packages to get the data into excel sheets, required by the management for analysis.  • Prepared the deployment scripts and rollback scripts to migrate the Database environment objects into Production database.  • Monitored the databases to ensure high availability of Production Servers.  • Worked to establish connectivity between VB Applications and MS SQL Server by Using ODBC  • Maintained version control of database releases and Object Changes.  • Documentation for best practices, policies, procedures and standards.  • Provided 24x7 Production Support.    Work Environment: SQL 2008/2005 Enterprise Edition, Windows 2003/2008 Server, Import-Export (DTS), SSRS, SSAS, SSIS. SQL Database Analyst NTT DATA Services - Washington, DC May 2007 to July 2009 Responsibilities:  • Installed, configured and administered SQL Server 2005/2008 on standalone and clustered windows environments.  • Managed logins, roles, assigning rights and permissions to users.  • Worked with running DBCC consistency checks and monitoring daily backups.  • Monitored the use of disk space usage, memory and connections for the databases.  • Implemented Log Shipping Technique to maintain a standby server backup for Disaster Recovery.  • Data refresh from production to various environments through backup/restore procedures.  • Created DTS Packages to get the data into excel sheets, required by the management for analysis.  • Prepared the deployment scripts and rollback scripts to migrate the Database environment objects into Production database.  • Monitored the databases to ensure high availability of Production Servers.  • Worked to establish connectivity between VB Applications and MS SQL Server by Using ODBC  • Maintained version control of database releases and Object Changes.  • Documentation for best practices, policies, procedures and standards.  • Provided 24x7 Production Support.    Work Environment: SQL 2008/2005 Enterprise Edition, Windows 2003/2008 Server, Import-Export (DTS), SSRS, SSAS, SSIS.    Technical Certifications  Microsoft Certified Technology Specialist - SQL Server 2008 Implementation and Maintenance  Microsoft Certified Technology Specialist - SQL Server 2005  MCITP - Server Administrator - Windows 2008 Server Quest Spotlight 2008 to 2008 2008 R2/2012, SSIS, Quest Spotlight, Quest Litespeed, Windows 2003/2008/2008 R2 Servers, VMWare ESXi 4.0/ESXi 5.0. Expert Response Times 2005 to 2008 • Installed, configured and administered SQL Server 2000/2005 and 2008.  • Performance tuning at various layers including Data Model, Query Tuning, Index creation and maintenance, Hardware and network layer.  • Creating database objects as per business requirements and Resolved CPU, Memory, and Tempdb related issues.  • Performance tuning and rewriting Stored Procedures, Functions and Report Queries providing CPU savings and quicker Response Times.  • Responsible for hardening the server to meet PCI, SOX controls and ensure that the database environment is according to health care compliance standards.  • Reviewed changes using Red Gates SQL Compare and on validation and approval pushed objects into higher environments.  • Created users and provided necessary privileges, Implemented Mirroring using witness server.  • Expert experience in Replication and Troubleshooting issues due to Open Transactions, Locks, Deadlocks and query timeouts.  • Created DML/DDL triggers and constraints and Audited Server and provided documentation on server configurations and recommendations.  • Created Data models to implement new application functionality as per business requirements.  • Involved in Knowledge transfer and mentoring developers on best practices, better programming techniques and code reusability, aiding team in providing deliverables on time.  • Coordinated with System Administrators in proactively resolving performance issues and reducing downtime.  • Moved constraints from a logical to physical layer and explained POC to management and project leads.  • Worked with SME's to better understand application and business requirements.  • Validated Backups and created maintenance plans and Provided 24x7 Production Support.    Work Environment: SQL Server 2000/2005/2008, Windows NT/2000/2003 Education Bachelor's
Database_Administrator
Picture Framer / Associate Picture Framer / Associate Project Coordinator Roswell, GA Authorized to work in the US for any employer Work Experience Picture Framer / Associate JoAnn 2014 to Present Framing- assist customer using best-in- frame practices to design, create invoice for all components, assemble, and complete framing orders.  *Executed a range of duties supporting business operations aimed at increasing sales and repeat customers. Merchandising, stock new inventory using planograms create signage, resolving issues/queries, POS, returns, and special orders. Quality Coordinator AFL Telecommunications January 2017 to October 2017 Division acquired by Bluestream effective 10/31/2017)   * Improved AT&T Quality metrics from 68% to 92% and exceeded the client contracted service level of 85%.  * Documented process and policy for asset assignments, tool calibration, mandatory class requirements, and quality defect assign/input/resolution.  * Analyzed data, and prepared reports for executive management to show progression of improvement, * Brought up-to-date tool calibration status and sent monthly notifications to ensure continuous certification status. Followed through, maintained and updated records.  * Back-up for Division Administrative Assistant - process and procedure for time keeping, purchase orders, expense vouchers, car rentals, and reconciliation for Canada and US OSP installation because regular person went on a month long European vacation * Assisted Estimating and Finance groups with new order creation in order management system, inputting billing rates, purchase orders, and creating new Job Folders in EJF application. Personal Assistant Self-Employed 2006 to 2016 Provided on-site-presence and assisted with details for functions and projects. Project Administrator - Global Deployment Platform Team Lucent Technologies 2004 to 2005 * Coordinated deployment teams' projects and SDLC activities for implementation of software patches and equipment upgrades for Global end users.  * Achieved 90% on time delivery to Business end users.  * Event management and logistics - scheduled and planned Business Unit meetings (agenda, travel, conference rooms, equipment, and conference calls, meeting material, minutes). Created presentations, compiled and published activities to Management team and business unit.  *Single Point of Contact for engineering issues, tier 1 help desk support for applications and general issues. Deployment Coordinator Lucent Technologies 2003 to 2004 * Coordinated and managed User Acceptance Testing (UAT) and deployment for over 180 new features that resulted in a $31.9M net decrease in costs for Global Engineering.  * Created, maintained, and tracked project schedules.  * Achieved 85% on time delivery. Created -at-a-glance- time management check list and project deliverable for each SDLC development and deployment phase * Cross-functionally supported engineering, executive management and Information Technology to implement change, build relationships, and streamline processes. Functional Business Analyst Lucent Technologies 2002 to 2004 * Engineering Subject Matter Expert for decommissioning of Order Management System that realized $1.1M in savings.  * Managed and wrote business requirements for decommissioning of engineering software application in Poland saving $400K for organization.  * Saved $600K as collaborator with European engineering consultants to create business requirements for decommissioning engineering software application.  * Designed and created the new customer, installation and user documentation. Services Architect Lucent Technologies 1995 to 2001 *Improved business operations and processes resulting in faster turn-around time and eliminated manual effort of engineers by the development and deployment of new application that expedited resolution of non-supported factory items.  * Documented Business Requirements for Software Development Life Cycle (SDLC) through concept, scheduling, deployment and maintenance stages of development.  * Trained employees on new system utilizing demos, conference calls, video conferencing and visual snapshots.  * Documented job descriptions/functions/processes and verified readiness for ISO certification Database Administrator Lucent Technologies 1992 to 1995 Maintained engineering application database for new and existing information.  * Data entry of technical equipment specifications.  * Tier 1 help desk -Provided end user assistance and one on one training. Optical Equipment Engineer AT&T Network System 1986 to 1991 Analyzed/ engineered detailed job specifications with complete component listing and provided order instructions to support the installation of new office telecom equipment.  * Surveyed telephony equipment offices and corrected records. Education Civil Engineering Clemson University Skills Business Analysis (Less than 1 year), Data Analysis (Less than 1 year), Data entry (3 years), Detail Oriented (Less than 1 year), time management (1 year), Excel, Project Management, Customer Service Additional Information SKILLS    Project Administration/Coordination Time Management/Organization  Process Improvement Document Preparation/Control/Presentations  Business Analysis/Strategy Strong Customer Facing skills  Written and Oral Communications Reports/Data Entry/Data Analysis  Work independently/Teamwork Fast-paced Environments/Work under pressure  Multitasking (Ability to prioritize) Detail Oriented    Microsoft Office Software (Word, Excel, PowerPoint), Outlook, VISIO
Database_Administrator
Fulfillment Associate Fulfillment Associate Sewaren, NJ Authorized to work in the US for any employer Work Experience Fulfillment Associate Amazon Fulfillment Associates - Carteret, NJ September 2018 to Present Verify inventory counts. Sales Account Executive Monroe Aerospace - Palm Coast, FL May 2016 to December 2017 • Effectively manage all aspects of customer accounts  • Negotiate pricing based on quantity and delivery  • Provided quotes based on customer requirements  • Parts brokering/Sourced hard to find parts  • Processed orders, expedited material  • Increased sales on top account by 150,000.00 Purchasing Manager CTI Aviation - Pompano Beach, FL August 2013 to May 2016 • Contract review.  • Negotiating pricing with vendor; based on quantity and delivery.  • Placing purchase orders, order follow-up.  • Expediting delivery.  • Interacting with vendor on problem orders, quality issues, and billing issues. IT Analyst July 2011 to May 2016 • Maintain, repair and update all computer systems.  • Data migration from old CRM to new CRM.  • Evaluate software to help simplify business processes.  • Set up new accounts and users.  • Virus removal. Quality Manager September 2012 to August 2013 • Lead internal process auditor for AS9120/ISO9001 certification.  • Ensure quality processes were being followed in every aspect of the business.  • Participated in the Management review process.  • Updated business processes and assisted in keeping the quality manual current.  • Shipping, receiving and inspection of parts.  • Verify shipments were received with proper documentation and certifications if required.  . Process auditor. Computer Consultant Self Employed - Pompano Beach, FL February 2006 to July 2011 • Maintain customer computer systems  • Data migration  • Work with vendors on new software implementation  • Upgrading and repairing workstations and servers  • Virus detection and removal Database Administrator GTECH CORP - Boca Raton, FL January 2001 to January 2006 • Monitored databases for performance degradation  • Developed database back end for software systems that were being programmed for use in the call center  • Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.  • Work as part of a project team to coordinate database development and determine project scope and limitations.  • Specify users and user access levels for each segment of database.  • Responsible for the upgrade of production, development, training and the QA databases.  • Develop methods for integrating different products so they work properly together such as customizing commercial databases to fit specific needs.  • Develop data model describing data elements and how they are used.  • Revise company definition of data as defined in data dictionary. Helpdesk Manager GTECH CORP March 2000 to September 2003 • Instituted a help desk for the call center and remote sites using our applications  • Trained 7 support technicians in first and second tier support and proper troubleshooting procedures.This enabled the software engineers to become more efficient and productive upgrading applications and exploring new technologies.  • Scheduled staffing  • Training of personnel to monitor the system for equipment failure or performance degradation  • Created proper escalation procedures Information Systems Analyst GTECH CORP June 2000 to January 2001 • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.  • Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.  • Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.  • Determine computer software or hardware needed to set up or alter system.  • Train staff and users to work with computer systems and programs.  • Recommend new equipment or software packages.  • Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.  • Implemented Microsoft Terminal server; saved time and manpower when updating applications. Network Administrator GTECH CORP December 1999 to June 2000 • Analyze network data to determine network usage, disk space availability, or server function.  • Configure security settings or access permissions for groups or individuals.  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.  • Identify the causes of networking problems, using diagnostic testing software and equipment.  • Install or repair network cables.  • Perform routine maintenance or standard repairs to networking components or equipment.  • Troubleshoot network or connectivity problems for users or user groups.  • Back up network data.  • Provide telephone support related to networking or connectivity issues. PC/LAN Technician GTECH CORP December 1998 to December 1999 • Repair workstations  • Update workstations with latest operating system software  • Deploy new applications Education Earned credits towards a degree in Accounting Middlesex County College - Edison, NJ March 1985 Skills Microsoft Office (10+ years), Windows (10+ years), Quantum (1 year), Microsoft SQL (6 years), AdeptSQL diff (6 years), Quotewerks (5 years), Account Management, MS Office, Data Entry, Sales, Warehouse Associate, Shipping Certifications/Licenses ITIL Present driver's license
Database_Administrator Network_Administrator
Transition Manager - Datacenter and Applications for NOAM (US,Canada Transition Manager - Datacenter and Applications for NOAM (US,Canada Transition Manager - Datacenter and Applications for NOAM (US,Canada - TATA Consultancy Services Limited Work Experience Transition Manager - Datacenter and Applications for NOAM (US,Canada TATA Consultancy Services Limited January 2018 to Present Position Transition Manager - Datacenter and Applications for NOAM (US, Canada, Carribean), LATAM, UK & Ireland  Client Name Switzerland based leading global cargo and aircraft ground handling  Project Location Gurugram (India)  Responsibilities  • Identify and document current processes used by customer  • Identify and document inventory of NOAM, LATAM, UK & Ireland region including sites, hardware, software, third party vendors, applications, etc.  • Prepare and execute project plan for regional DC and application migration to centralized global cloud datacenter and new application environment.  • Plan and co-ordinate knowledge sharing sessions between TCS teams, customer and third party vendors.  • Plan and implement Helpdesk migration for NOAM, LATAM, UK & Ireland from regional to centralized global helpdesk  • Manage DC migration initiatives including - new citrix environment setup and readiness, new network setup, Consolidation of Monitoring tools, Standardization of Database and windows environment  • Plan and manage regional application migration to new global data center including application upgrade to ensure compatibility with new environment.  • Prepare, execute and Implement Project plan for all regions individually  • Track, report and control project status for all regions migration  • Plan and implement early life support and business as usual handover of new data center and application environments.  • Client Interaction in the monthly and weekly forums, and ensure the governance part as per customer expectations Project Manager - Datacenter Migration and EDC/EWP Tower Lead TATA Consultancy Services Limited - Dulles, VA April 2017 to December 2017 USA)  Responsibilities  • Identify and document current processes used by customer  • Identify and document inventory in US & Canada region including sites, hardware, software, third party vendors, etc.  • Plan and co-ordinate knowledge sharing sessions between TCS teams, customer and third-party vendors.  • Help in planning and implementing Helpdesk migration for US & Canada  • Manage US & Canada DC migration initiatives including - new citrix environment setup and readiness, new network setup, Consolidation of Monitoring tools, Standardization of Database and windows environment  • Executes and Implement Project plan  • Track and report project status for US and Canada migration  • Client Interaction in the monthly and weekly forums, and ensure the governance part as per customer expectations Service Delivery Manager - Database and Application Support TATA Consultancy Services Limited - Secaucus, NJ April 2016 to March 2017 USA)  Responsibilities  • Transition of Data Centre database Services from in house datacenter to IBM-Datacenter  • Helped in planning migration of existing dedicated TCS helpdesk to shared TCS helpdesk  • Helped in planning Migration of ITSM tool from HP ServiceDesk to Service Now including modules Incident Management, Problem Management, Change Management, Service Request Management, Asset Management and Knowledge Management  • Participate in client meetings for planning and implementation of standards and understanding requirements for future course of action with all vendors  • Ensure contractual compliance with the client in terms of resources, %age volume of work during Transition Period, penalty clauses, SLA adherence, transparency, Transformation projects  • Work Force Scheduling, Resource Management, Learning and Development of the Team  • Client Interaction in the monthly and weekly forums  • Coordination with stake holders, technical teams, partner and vendor teams for effective risk management and mitigation strategies to successfully deliver technology changes Technical Lead - Database and Workload automation TATA Consultancy Services Limited - Secaucus, NJ 2014 to 2016 USA)  Responsibilities  • Planning and implementing transition of database Services from old HP hardware to new IBM hardware  • Making strategies for database upgrade and migration  • Capacity planning for future database growth  • Planning and implementation of Backup and Recovery strategies  • Participation in database project meeting for database high availability and DR planning  • Ensuring optimal performance of databases  • Planning and deploying regular purge cycle for database capacity management.  • Planning and implementing of regular build to keep the database codes updated.  • Writing shell scripts and automation using BMC Control-M  • Ensuring database code version control using Envy.  • Plan and implement workload automation using BMC Control-M  • Administration and tuning of Control-M environment.  • Client Interaction in the monthly and weekly forums, and ensuring the team governance part as per the client's expectations Database Administrator and Workload automation TATA Consultancy Services Limited - Secaucus, NJ 2010 to 2014 USA)  Responsibilities  • Production Support for day-to-day issues  • Database upgrade activity from version 5 to version 6  • Troubleshooting critical problems as and when required  • Writing shell scripts and automating in Control-M  • Implementation of regular purge, build cycles and database growth  • Backup and Recovery involving Archiving, transaction logs, data files  • Schedule & monitor regular Hot/Cold backups  • Database code versioning using envy  • Deploying of regular code patches, data fixes and data load  • Managing availability of maintenance and test environment for developers UNIX and Storage Administrator TATA Consultancy Services Limited - Noida, UTTAR PRADESH, IN 2007 to 2010 Client Name Indian government flagship e-governance project  Project Location Noida, India  Responsibilities  • Production Support for day-to-day issues  • Writing shell scripts and setting up CRON jobs for space management  • Installation and configuration of AIX servers.  • User administration, LVM management and hardening of servers.  • Installing and maintaining software packages requested by client  • OS upgrade, fix and patch deployments  • Installing and configuring Tivoli clients on servers  • Managing OS and file system backup and their retention  • Installation and administration High Availability AIX cluster environment  • Managing resource allocation (processors, memory, etc) to AIX server  • Deployment and verification of changes requested by users.  • Creating and maintaining shell & perl scripts for regular tasks and as required  • Existing scripts enhancement and obsolete scripts cleanup  • Scheduling of batch jobs, scripts, regular tasks and specific requests using cron and at • Setup and management of data replication between DC and DR using scripts  • Setup, configuration and administration of IBM DS4K, DS5K and NetApp SAN.  • Setup of SAN Arrays, RAID and zones  • Allocation of storage LUN's by defining hosts and host groups for the servers.  • Capacity management for SAN  • Management of HMC profiles and backup  • LPAR creation and resource management for LPARs Education Bachelor of Engineering in Electronics & Communication Barkatullah University - Bhopal, Madhya Pradesh, IN
Project_manager Database_Administrator
Freelance Management Freelance Management Data Management Support Specialist Washington, DC System Administrator/Data Reports Analyst, with over 5 years combined training and experience in application management. Possess unique experience in IT technical support, business analyst, database management, banking/finance operations, web content management and software configuration. Certificate training in PeopleSoft 9.1 Financials, and project management. Outstanding organization and communication skills, personally and professionally. Work well with an array of groups, and a valuable team player. Aspire to attain program supportive role career as a savvy Management Analyst Specialist. Interested in meaningful workforce reemployment opportunity that leads to long-term career employment growth. I am available for work and open to matching job offers relative to my work experiences. Authorized to work in the US for any employer Work Experience Freelance Management Supportive Services Management - New York, NY December 2015 to December 2018 Program Management: Self-directed efforts to uncover policies and resources to mitigate homeless prevention and health management care. Active engagement in harm reduction, health management supportive services programs. Initiate and secure resources for homeless prevention housing services. Collaborate with community based organizations and procure supportive services for behavioral health management, and other government agencies services in New York 2015-2018. Ariba e-commerce System Administrator Howard Hughes Medical Institute - Cheverly, MD June 2011 to December 2011 Managed for about 6 months Ariba portlets and software configuration. Setup user groups and assign roles in Ariba and PeopleSoft applications. Provided (P2P) user's technical support, and troubleshoot system issues. Maintained Ariba On-Demand Procure-to-Pay system documentation. Managed Ariba On-Demand incident tickets and resolved issues in-house or through Ariba technical support. Participated in system changes and update releases to Ariba software. Coordinate and develop test plan, and user test case scenarios for new releases of Ariba software. Validate new changes in Ariba test system, and data migration in PeopleSoft test system before production implementation. PeopleSoft Consultant Smithsonian Institution - Crystal City, VA June 2008 to May 2011 for PeopleSoft Asset Management and Purchase module group for 4 years. Provided steady support for multiple user's, Accounting and IT technical team. Create and manage query reports tool in PeopleSoft. Setup and administer PeopleSoft user groups, and assign user roles. Performed PeopleSoft data extractions and upload functions to adhoc database tables for various group reporting. Assist technical team in PeopleSoft upgrades and test functions. Perform schematic system review, validate changes and update user guides. Create technical writing procedures and system process documentation. At Smithsonian June 2008-May 2011. Systems Administrator ManTech International Corporation - Crystal City, VA June 2008 to May 2011 Over 4 years skills developing and managing database programs Microsoft Access, Blue Ridge contracts software. Good understanding of software customization, creating data tables, queries and reports design. Business Intelligence Analyst CPK Management, Inc - Los Angeles, CA 2005 to 2006 PeopleSoft Database Analyst Rain Bird Corporation 2003 to 2005 Instrumental in managing a high level (DSS) Decision Support System for Rain Bird Corporation. Ability to design and interface, reports, forms, macros and queries in MS Access application. Create user procedure guide and system documentation and training tools. PeopleSoft Consultant, Data Analyst Thor Group, LLC - Azusa, CA 2002 to 2003 Instrumental in managing a high level (DSS) Decision Support System for Rain Bird Corporation. Ability to design and interface, reports, forms, macros and queries in MS Access application. Create user procedure guide and system documentation and training tools. At Rainbird Corporation. eCommerce Banking, Team Lead CIBC Amicus Financial 2000 to 2001 Supervised, coached, and provided client and group support services. Successfully executed organization business salesforce module in team environment. Achieved sales quotas and was top team leader on several occasions. Conducted team monitoring and performance review. Participated in call center customer service escalated issues, and found solutions to mitigate problems. Banking Securities Specialist Mellon Securities/First Chicago Trust New Jersey, and at CIBC Amicus Bank - New York, NY 1991 to 2001 Finance/Banking: Valuable background knowledge obtained over 7 years in banking/finance at companies in New York and abroad, from 1991-2001. Understand accounts payable, receivables, and journal to general ledger postings. Savvy in international banking and shareholder/institution accounts research and reconciliation process in 1993-1999. Effective team lead at Mellon Securities/First Chicago Trust New Jersey, and at CIBC Amicus Bank Maitland, Florida. Managed and trained eCommerce banking team, and resolved customer service account disputes from 2000-2001. Also, Offshore banking at Credit Suisse in Nassau, Bahamas and Liberty Bank & Trust Tulsa, Oklahoma for 2years, in 1991-1993.    ? Oracle PeopleSoft General Ledger Rel. 9.1 CPE ? Project Management Education Certificate in PeopleSoft Financials General Ledger Release Oracle University - Reston, VA February 2011 to February 2011 Certificate in Managing Projects (ESI) George Washington University - Arlington, VA May 2009 to May 2009 Associates in Management City University New York Bachelor of Science Information Systems California State University - Dominguez, CA Skills Ariba (Less than 1 year), Asset Management (2 years), Financials (4 years), PeopleSoft (6 years), training (2 years), Operations, Team Building, Microsoft Word, Word Certifications/Licenses Driver's License Assessments Supervisory Skills: Directing Others — Highly Proficient March 2019 Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions. Full results: https://share.indeedassessments.com/share_assignment/zfcj8ar-6zheooue Supervisory Skills: Interpersonal Skills — Familiar March 2019 Measures a candidate's ability to maintain productive team working relationships by identifying conflict and settling disputes. Full results: https://share.indeedassessments.com/share_assignment/d5hd59q38yhx6fp Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Key Skills  Efficiently manage multiple Applications, synthesize data, execute data analysis, and develop reports.  Know PeopleSoft Asset Management, Purchasing, Commit & Control, and Product modules. Understand Ariba e-commerce (P2P) Procure-to-Pay. Know Epicor Financials. And Federal Procurement Data System.  Ability to prepare SOW, requirements document, write policies & procedures, and find solutions to highly complex issues.  Facilitate systems training and create user guide document. Knowledge of client and system user data design concepts.  Excellent group leader, team collaboration and decision making.    Computer Skill  SQL Server Enterprise Management, Visible Analyst, Visio, VB, MS Office and Access.
Systems_Administrator
IT Sr. QA Support /Sr. Application Specialist IT Sr. QA Support /Sr. Application Specialist IT Sr. QA Support /Sr. Application Specialist - NORTH CAROLINA DEPARTMENT OF TRANSPORTATION Raleigh, NC Work Experience IT Sr. QA Support /Sr. Application Specialist NORTH CAROLINA DEPARTMENT OF TRANSPORTATION - Raleigh, NC 2010 to Present 2010-Present SQL Server 2000, 2003, 2008, DB2, Successfully implements highly complex business issues that have significant Fortran, UFT and HP Quality Center. MS  impact to the enterprise and across enterprise processes and functions. Office Project, Visio, Word and Excel  Manages integration of packaged solutions into enterprise technical Testcomplete, Loadcomplete, QA  architecture and business environment. Oversees implementation, support complete. Oracle's Siebel CRM  and inventory control of applications and evaluates system specifications for Technology, WebSphere Application  business requirements. Additional aspects of the responsibilities include:  Server, LT windows and Unix base  •Driving strategic business value and innovation. systems, Unix Shell scripting, SAP (ERP  •Building and maintaining strong relationships with the K-C Business system ) HTTP web services, FTP, Filenet, leadership partners at a strategic level with business stakeholders to Quick Test Professional Software, Agile  communicate successes, demonstrating IT value and appropriate Assets Analytics Application, Project  governance of IT activities. Management course training. Business  •Providing boundless leadership. Analytics Linux, Tomcat, GroovyScript,  •Leveraging common solutions and innovative technologies. ADDITIONAL RELEVANT  •Developing, sharing, and leveraging best practices across IT region and shares with other regions. Application Administrator/Systems Analyst Team Lead BLUE CROSS BLUE SHIELD OF NORTH CAROLINA - Chapel Hill, NC 2003 to 2010 Developed and supervised integration plans for various technology sets ELECTRONIC DATA SYSTEMS  including: Strategies and Technology Roadmaps, Enterprise Application Morrisville, NC  Component Architectures, and Data Architectural Standards. Performed Oracle Database Administrator  final review and sign-off on all assigned design specification for local, regional and global implementations, and all proposed data structures WAKE COUNTY INFORMATION  and adherence to Blue Cross Architecture Standards and supportability. SERVICES Raleigh, NC  Install and configured application servers and maintained systems  documentation. Additional aspects of the responsibilities included: Oracle Database Administrator Lead 8i, 9i  • Managing services provided to business through existing and new technology.  • Gathering business needs and gaining alignment between business needs and technical capabilities, engaging with Business  Analysts and Enterprise Architects.  • Capturing demand via the agreed process, providing recommendations for prioritization, and overseeing program and project initiatives.  • Managing business expectations with business stakeholders based on ITS resource availability.  • Promoting s business projects and their value to the IT leaders and community.  • Provided advanced technical engineering and support services as it relates to the hosted Oracle / Siebel CRM applications  installation, setup, configuration, utilization and support across the technology stack for non production and production  environments:  • software installation, database creation, configurations, migrations and upgrades.  • Provided monitoring standards;  • Provided maintenance standards;  • Performance tuning across technology stack;  • Capacity planning;  • Patching;  • Technology and software lifecycle guidance;  • Research advanced questions/issues and provide recommendations;  • Oracle product clustering and Real Application Clusters ("RAC") advice and guidance;  • Database and system partitioning;  • Technical advice and guidance for complex system issues/outages. Application Analyst Project Lead CISCO SYSTEMS, GLOBAL PRODUCT SERVICES, INC - Research Triangle Park, NC 2001 to 2003 Supported and maintained e-commerce production databases for company internet applications and third party  vendors. Performed performance tuning and supported developers in database design, configuration, capacity  planning, and architecture. Generated one-time programs required to test and implement assigned systems.  Performed required system/program modifications as required. Additional aspects of the responsibilities included:  • Producing monthly Project Management reports.  • Reviewing and recommending software tools and applications.  • Ensuring professional growth and objectives of team members.  • Implementing steps to ensure that all assigned projects are completed on a timely basis and reported to the Information System Application Manager. ERP System Analyst 2001 to 2001 Diagnosed, isolated, and implemented remedies for system failures caused by errors in software code and conducted unit tests, component integration tests, systems and acceptance testing. Converted requirements to  functional requirements to develop written software code and constructed applications. Additional aspects of the responsibilities included:  • Preparing written documentation for technical methods, procedures, functions, or processes to support  the installation, operations, training, and maintenance of information technology systems or applications.  • Specified and maintaining required deployment and tested ERP environments.  • Creating and managing the ERP application deployment project plan. Oracle Database Administrator IBM - Research Triangle Park, NC 1999 to 2001 Provided technical expertise to department managers and development groups on building E-Commerce websites  using an Application Server. Additional aspects of the responsibilities included:    • Installing and configuring installation of Websphere to run on Linux, UNIX, Windows 98, 2000, AIX, OS390  and AS400 mainframe servers.  • Customer support for Enterprise Java Beans (EJB's)  • Working with developers to write business logic necessary to support transactions and updates to the database. Oracle DBA / Application Programmer Lead SIEMENS MEDICAL SYSTEMS - Cary, NC 1997 to 1999 Designed and maintained web pages using HTML, Java on UNIX, Windows NT operating systems and enterprise  application. Provide 3rd line support with a focus on Oracle Database Technologies Education technology North Carolina State University - Raleigh, NC 1992 to 1995
Systems_Administrator Database_Administrator
Item Master Data Analyst Item Master Data Analyst Item Master Data Analyst - Cengage Learning Inc Cincinnati, OH ? 15+ years of experience in ERP environments including SAP and J.D. Edwards  ? Experienced in working within a multi-faceted manufacturing environment for Fortune 500 companies  ? Expertise includes employee training, process and policy development, data analysis. Work Experience Item Master Data Analyst Cengage Learning Inc January 2016 to Present Master Data troubleshooting. Daily integrity review of all system inputs to insure proper alignment of reporting and distribution data.  - Conduct mass imports of monthly and quarterly financial reporting criteria to support company strategic initiatives.  - Ad hoc data pulls and report development using SQL, Showcase, Excel and Access.  - User Acceptance Testing of system and process improvements  - Extensive work with European, Asian, and Australian business units providing data review, cleansing, & recommendations to insure alignment with Company and system wide performance standards. Material Master Coordinator Honeywell, Inc January 2014 to September 2014 Contract position to support SAP Material Master processes during the shift of production from Cincinnati, OH to Juarez, Mexico  ? Co-ordinated engineering project implementation through SAP into production  ? Set up and maintain material masters, bills of material, labor routings and production versions  ? Troubleshoot and correct production problems  ? Trained Juarez, Mexico staff on Material Master and Product Data Management processes Product Database Administrator Ariva Distribution - Covington, KY July 2012 to July 2013 Responsible for entering and maintaining finished good master data standards in JD Edwards for all items Analyst, Finished Goods Material Master Sara Lee Shared Services - St. Louis, MO October 2008 to July 2012 Responsible for implementing standardized material master processes across multiple lines of business  ? Participated in both internal audit and Sarbanes-Oxley compliance  ? Lead material master trainer - Trained IBM Philippines support personnel on material master processes and procedures  ? Function as the material master subject matter expert Data Standards Analyst Sara Lee Foods - Cincinnati, OH July 2003 to October 2008 Responsible for administration of the company wide project management database(stagegate), and coordination & maintenance of finished goods item attributes & data standards Education Bachelor of Arts in Business Administration Wilmington College Skills Excel, Microsoft Office, SQL, MS Office, Powerpoint, access, testing, Business Intelligence
Database_Administrator
MS SQL Server Database/IT Support Manager Freelance Contractor MS SQL Server Database/IT Support Manager Freelance Contractor IT Database Consultant - MS SQL Server Database Manager Kansas City, MO Authorized to work in the US for any employer Work Experience MS SQL Server Database/IT Support Manager Freelance Contractor Self-employed - Kansas City, MO October 2017 to Present Responsible for providing operational and development database services to the organization. Owning, tracking and resolving database related incidents and requests, participation in design of database architecture for current and future products, responding to database related alerts and escalations and working with research and development teams to implement strategic solutions. IT Database Consultant - MS SQL Server DBA UNIVERSITY OF IOWA - Iowa City, IA August 2014 to October 2017 • Management and Administration of SQL Server instances and indexes that resulted in better query performance.  • Managed and performed migration, configuration of database with along with performance tuning  • Managed sensitive and personally identifiable information (PII) is protected from unauthorized access or compromise by developing and implementing data masking.  • Utilized SQL Server Integration Services(SSIS) for ETL processes to extract data from different types of sources and as part of the maintenance plan task for SQL Server  • Designed database schema, tables and layout per request  • Managed User Acceptance Testing and Production environments.  • Managed users secured permissions based on the level of database access.   • Recovered the databases to a specific point in time as per requests. .  • Leveraged database monitoring tools to improve database performance and efficiency  • Designed database backup and restoration strategy while making sure backups are performing optimally.   • Implemented the award winning SQL Server Maintenance Solution scripts by Ola Hallengren for Full/Diff/Log backups, database integrity check, index, and statistics maintenance with file cleanup tasks  • Documented major changes to the SQL Servers  • Utilized T-SQL for querying, altering and building performance baseline for databases instances  • Automated processes that needs to be performed on daily basis and/or requires manual intervention to save time Senior IT Specialist/ Database Management (MS SQL SERVER) U.S. DEPARTMENT OF HOMELAND SECURITY - Arlington, VA February 2010 to December 2014 • Management and Administration of SQL Server instances and indexes that resulted in better performances of queries.  • Performed migration, configuration of database with performance tuning  • Managed and ensured sensitive and personally identifiable information (PII) is protected from unauthorized access or compromise by developing and implementing data masking.  • Utilized SQL Server Integration Services(SSIS) for ETL processes to extract data from different types of sources and as part of the maintenance plan task for SQL Server  • Used SSRS and Power BI to build simple reports for the agency  • Designed database schema, tables and layout per request  • Managed User Acceptance Testing and Production environments.  • Managed users and assign secured permissions based on the level of database access.   • Implemented and managed both Filestream for Binary Large Objects and Data compression.  • Recovered the databases to a specific point in time as per requests. .  • Setup High-Availability as part Disaster Recovery Strategy for the Databases with Double-Take software ( Database Mirroring and Replication)  • Leveraged database monitoring tools to improve database performance and efficiency  • Designed database backup and restoration strategy while making sure backups are performing optimally.   • Implemented the award winning SQL Server Maintenance Solution scripts by Ola Hallengren for Full/Diff/Log backups, database integrity check, and index and statistics maintenance with file cleanup tasks  • Documented major changes to the SQL Servers  • Utilized T-SQL for querying, altering and building performance baseline for databases instances  • Automated process that needs to be performed on daily basis and/or requires manual intervention  • Provided 24x7 supports when required by management. Data Transmission/Web Application Support (Part-time) TAX ANALYSTS - Falls Church, VA August 2007 to July 2010 Data Transmission/Web Application Support (Part-time)  • Managed reports using SQL Server2005/2008 and exporting to excel for data analysis  • Navigated through various SQL databases/tables to verify and retrieve internal/external data.  • Responsible for supporting and maintaining websites and applications   • Participated in the design, development, and delivery of software applications with programmer.  • Ensured that backups and restores are completed in a timely and efficient manner.  • Performed system backups and maintain accurate records of all backup media.  • Monitored network applications and escalate any faults noted immediately.  • Maintained a record of processing events by using operational checklists.  • Prepared files for Lexis and E-mail by running a program used by Tax Analysts  • Send daily files to Lexis using WS_FTP  • Made sure the Lotus Notes databases are updated and have replicated on servers  • Send e-mail news updates to customers worldwide and made sure current edition is up-to-date  • Performed scheduled server operations daily  • Made sure servers for Lotus Dominos and FTP are up. Database Engineering Support (Contractor) U.S. DEPARTMENT OF STATE - Arlington, VA May 2008 to February 2010 Database Engineering Support (Contractor)  • Administered, monitor disk space, respond to customer requests and troubleshoot Consular Affair’s domestic and overseas Oracle databases.  • Creates, deletes, modifies accounts on Oracle 10g using SQLPlus  • Utilized PL-SQL scripts for status of users, databases, and updates.  • Ensured that all databases servers are available for use.  • Provided a means to consolidate all post data (including American Citizen Services, Diversity Visa, Immigrant Visa, and Non-Immigrant Visa) in a central database.  • Updated SSA Death Master File on Consular Consolidated Databases(CCD) website  • Deployed Oracle 10g Patch to post databases worldwide  • Monitored Datashare, IDENT, US-VISIT, and IAFIS biometric packages.  • Provided means to send data from the Consular Consolidated Databases to the post.  • Ensured that backups and restores are completed in a timely and efficient manner.  • Ensured that tape storage is maintained at the proper level and that backup media is rotated at post. IT Administrator NORTH-SHORE BARRINGTON ASSOCIATION OF REALTORS - Barrington, IL January 2006 to July 2007 • Worked with IT staff in preparing, implementing, and administering GE Security Key Information Management Systems applications.  • Utilized the GE SupraNet to complete web-based electronic transactions, add keyholders, upgrade, downgrade keyholders, assign and program keys.  • Conducted computer class training with members on different computer software updates/issues.  • Provided technical support/advice on Multiple Listing Service of Northern Illinois software program to members.  • Provided technical support on GE Security Supra Key/KeyBox  • Installed, configure and troubleshoot PC hardware and software.  • Installation of anti-virus software and PC upgrades on members desktop and laptops as needed.  • Provided desk side remote assistance support as needed.  • Managed NSBAR web site support to members.  • Responsible for providing monthly statistical information data report to CEO.  • Responsible for using the Association Management Software program which runs on MS SQL server for call tracking/ticketing, membership tracking, inventory tracking, data exchange tracking, key box tracking, Mail list certification tracking, and account tracking.  • Responsible for managing branch offices and representing the Association in different seminars. Computer Assistant Intern (E-document management project) U.S. DEPARTMENT OF AGRICULTURE - Ames, IA May 2005 to October 2005 • Team with IT Specialist to deliver positive and effective services on information management and security.  • Arranged, secured and copied pictures of (I) Directory/ Database structure of IC Department.  • Used Adobe Professional for creating, converting and designing Special Outlined forms into PDF fill-able forms for IC Department.  • Used Microsoft Visio for creating business processes for the IT section.  • Performed hands-on fixes at the desktop level, including installing, upgrading software and installing anti-virus software, implementing file backups, and configuring systems and applications.  • Responsible for special electronic scanning projects, tracking, and documentation of documents stored online.  • Researched, assessed and provided timely reports on current scanning project processes.  • Tested and used Adobe Professional to scan Special Outlined forms and secured them according to USDA security measure standard. Drug Screening Technologist U.S. DRUG TESTING LABORATORIES - Des Plaines, IL April 2000 to March 2005 • Entered/updated client information into computerized database system.  • Performed standard laboratory test in accordance with written methods.  • Updated SOP (Standard Operational Procedures) manual with Laboratory Manager.  • Conducted weekly laboratory inventory with Laboratory Supervisor.  • Contacted hospitals and clients to verify and assure proper drug screening.  • Sets up, operated, and calibrated a variety of laboratory equipment Education Bachelor of Science in Computer Information Systems Bellevue University - Bellevue, NE Master of Science in Information Systems University of Maryland (UMBC) - Catonsville, MD Skills Help Desk, Customer Service, Desktop Support, Customer Support, Direct Support, Data Entry
Project_manager Database_Administrator Web_Developer Software_Developer
Programmer Analyst II Programmer Analyst II Programmer Analyst II - BAE Systems, California, MD Great Mills, MD Work Experience Programmer Analyst II BAE Systems, California, MD 2017 to Present • Applies knowledge of computer science concepts and techniques to write, modify, and adapt routine computer programs for U.S. Navy databases in Oracle and UNIX operating systems.  • Prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls.  • Builds add-on modules using application program languages. Create complex database triggers, functions and procedures using Oracle development tools, including TOAD, SQL and PL/SQL, in Oracle 11g and 12c environments. E-Commerce Sales Specialist Pawnit - Lexington Park, MD 2017 to 2017 • Conduct web based sales including developing product descriptions, creating listings, photographing items for sale, researching and comparing like items, packing and shipping, and responding to customer inquiries. Recovery Residence House Manager Stepping Stone Recovery Houses - Lexington Park, MD 2016 to 2017 • Responsible for managing and coordinating the recovery house for women, including client intakes, drug and alcohol screening, weekly rent collections, planning and running house meetings, maintenance and upkeep in the house.  • Includes duties related to administration, housekeeping, and daily living, working directly with women in early recovery, and providing structure and support to women seeking to establish stable long-term recovery from a substance use disorder Database Administrator Farfield Systems - Catonsville, MD 2013 to 2014 • Oracle/SQL Server Database Administrator/Developer for the Naval Surface Warfare Center Indian Head Explosive Ordnance Disposal Technology Division (NSWC IHEODTD). Perform database administration tasks, including performance tuning, system enhancements, system monitoring and troubleshooting Oracle 11g and SQL Server 2005 environments.  • Extensive work on Defense Information Systems Agency (DISA) Security Technical Implementation Guidelines (STIG) checklists to maintain Authority To Operate (ATO) by using a standard methodology for secure installation and maintenance of Oracle database systems. Created or revised required supporting documentation, including System Security Plan (SSP). Worked closely with Information Assurance (IA) personnel reviewing the checklists to ensure accuracy and compliance. Database Administrator ManTech International - Lexington Park, MD 2011 to 2011 • Designs, develops, enhances and maintains database systems in an Oracle 11g environment.  • Perform database administration tasks, including performance tuning, system enhancements, system monitoring and troubleshooting. Senior Database Developer Sierra Management and Technologies, California, MD 2008 to 2011 • Oracle Developer for the Navy Logistics 6.8 Competency Joint Deficiency Reporting System (JDRS), a tracking system developed to automate the initiation, processing, and tracking of deficiency reports through the investigation process across the Aeronautical Enterprise.  • Lead database developer for new Critical Item Management (CIM) module to identify and track critical safety items. Designed table structures, developed software programs, and implemented system changes.  • Developed strategies to convert data from an obsolete system to populate new module. Created programs to perform the conversion, tested and verified results, and worked closely with clients to ensure data validity and integrity.  • Created complex database triggers, functions and procedures using Oracle development tools, including TOAD, SQL and PL/SQL, in an Oracle 11g environment. Senior Consultant Booz Allen Hamilton - Lexington Park, MD 2006 to 2008 • Software developer for several projects, including MarineNet, a distance learning courseware system for United States Marine Corps, for the Special Communications Requirements (SCR) Division of the Naval Air Warfare Center Aircraft Division (NAWCAD).  • Developed complex forms, database triggers, packages and procedures using Oracle development tools, including SQL and PL/SQL, in an Oracle 10g environment.  • Database analyst using SQL Server 2005 performing database administration tasks, including performance tuning, system enhancements, and troubleshooting. Test Automation Specialist Developer Navy Sigma Test Automation Team 2004 to 2006 7.2 Competency. Worked with module project groups to create and document test scenarios and results; developed, recommended and documented testing strategies for SAP Modules (HR, FI, CO, SD, PS, and MM) to provide SAP module quality assurance throughout the project lifecycle.  • Created test scripts using automated testing tools, including Mercury Quality Center and TestDirector employing customized Visual Basic scripting. Senior Systems Analyst Eagan, McAllister Associates, Inc - Lexington Park, MD 2000 to 2006 Senior Software Developer Public Works Shore Station Division 2000 to 2004 10.0 Competency Shore Station Integrated Information System (SSIIS) work order management system and its interface with Johnson Controls Maximo work order management system.  • Designed, developed, enhanced and maintained database systems. Developed complex database triggers, packages and procedures using Oracle development tools, including SQL and PL/SQL. Develop ad-hoc reports in SQL for end users. Developed interface using Java tools.  • Analyzed impact of system changes and developed strategies to implement new systems and upgrades to existing systems. Provided end-user support and resolved problems in day-to-day operations. Tested front-end application changes and new versions of software.  • Created SQL scripts to modify databases, create tables, views and indexes and provided grants to tables and views to needed roles.  • Developed systems documentation, tests plans and other support documentation. Maintained tracking documentation and provided structured classroom instruction to end-users. Senior Software Engineer ManTech Systems Engineering Corp - Lexington Park, MD 2000 to 2000 • Developed software for the Equipment Condition Analysis (ECA) system for the Navy Logistics 3.6 Competency to calculate current equipment condition and forecast the risk of failure in conjunction with the planned equipment operating specifications.  • Designed, programmed and documented data warehouse reporting capabilities for a Web based system, including screens, programs and reports using an Oracle 8 RDBMS, Structured Programming, Structured Query Language (SQL), Oracle Developer & Reports, SQL*Forms, SQL*Plus and PL/SQL..  • Analyzed impact of system change requests and developed strategies to implement modifications. Computer Specialist Calvert County Government - Prince Frederick, MD 1999 to 2000 • Developed, managed, implemented and maintained systems for a municipal government, including water and sewer billing, tax assessment billing and collection, personnel, payroll and financial accounting systems.  • Performed system administration of UNIX platforms, including Hewlett-Packard 9000 running HP-UX 11X.  • Provided support for the analysis, programming, testing and implementation of enhancements and new development and implementation of systems.  • Implemented a new software system to centralize cash receipts management and provided technical support. The system was hosted on a Windows NT Server, utilizing a Microsoft SQL Server database and integrated with systems on UNIX platforms using ODBC drivers.  • SQL Server administration, Crystal Reports development, performed systems and process documentation and user training. Senior Computer Specialist Planned Systems International, Inc - Lexington Park, MD 1994 to 1999 • Development of software for the Contracts Management Automated System (CMAS) and Procurement Contracts Management Automated System (ProCMAS) for the Information Management Department (IMD) Competency 7.2.  • Developed systems using Oracle RDBMS, UNIX, Structured Query Language (SQL), Oracle Developer & Reports, SQL*Plus, PL/SQL and Structured Query Reportwriter (SQR). Analyzed impact of system change requests and developed strategies to implement.  • Provided support to the end user community and developed ad-hoc reports as needed. Taught classroom and individual instruction to end users on use of the systems. Programmer/Analyst Charles County Government - La Plata, MD 1988 to 1994 • Developed, managed, implemented and maintained systems for a municipal government, including water and sewer billing, tax assessment billing and collection, payroll and accounting.  • Analyzed, programmed, and tested enhancements and new development of systems using COBOL, RPG/400, OS/400, CL, SEU, Query/400, DML and DDL.  • Lead developer for project migrating existing data to a new platform. Devised implementation strategies, mapped and programmed data conversion, implemented new systems and provided extensive end user support.  • Performed system administration, created systems documentation and trained end users. Education M.S. in E-business Florida Institute of Technology B.S. in Information Systems Management University of Maryland University College Skills Oracle, SQL
Database_Administrator Software_Developer
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - BEREANS TECHNOLOGY Inc Windsor Mill, MD A fulfilled Oracle database Administrator with a track record of implementing database services geared at optimizing the functionality and productivity in heterogeneous environments. Have five years in improving and optimizing the performances of Oracle 10g, and 11g databases. And cumulatively, hold five progressive years of Information Technology and related experiences. Have demonstrated a high skill in accomplishing environmental expectations; database installations and upgrades, troubleshooting, backup and recovery performance tuning, perform other related database services. Authorized to work in the US for any employer Work Experience Oracle Database Administrator BEREANS TECHNOLOGY Inc - Silver Spring, MD 2013 to Present A member of the DBA team that manages several production and development databases in diverse environments for a multitude of clients, managing over 200 databases (Oracle on MYSQL on Sun Solaris (UNIX), Linux (Red hat, Unbreakable Linux & Centos) platforms, with sizes ranging from 20GB to about 20 terabytes. Responsibilities include but not limited to:  • Create and configure Oracle Databases using both the DBCA and manually using database creation scripts.  • Create primary database storage structures (tablespaces) and objects (tables, views, indexes etc.).  • Schedule and perform various modes of backups using RMAN  • Monitor and proactively tuned Oracle databases via the OEM grid control (10g) and RAC platforms (11g) or using the Advisors (SQL Access Advisor, SQL Tuning advisor, and SQL Repair Advisor) or using scripts.  • Enhanced existing database designs for improved longevity, reduced maintenance, and improved performance.  • Database design, Maintenance, Configuration, Installation, Deployment and Administration using file system and ASM cluster file storage system.  • Assist with the development and implementation of database architectures for new projects.  • Perform database migrations, conversions and upgrades  • Design, build, test, and deploy new/changed databases  • Maintain and administer databases and supporting automation (e.g. database objects, security roles, capacity, performance tuning, import/export, alert rules)  • Resolve database issues (incident and problem management)  • Establish database standards and best practices  • Work on High Availability, Backup and Recovery options and help to implement solutions  • Design, implement and maintain database security procedures  • Automate routine database support tasks  • Monitor and optimize the performance of the database, also advise development staff of opportunities to improve  • Perform database replication using Oracle Streams    • Allocation of system storage and planning for future storage requirements for the database and related functions.  • Modification of the database structure, as necessary, per direction given by the application developers.  • Design, implementation and maintenance of database security procedures. Ensures compliance with Oracle License agreement.  • Control and monitor user access to the database.  • Monitor and optimize the performance of the database, also advise development staff of opportunities to improve.  • Plan and execute backup and recovery activities (Control Files, Redo Logs, Rollback Segments, System Data Files, etc.) to insure timely and complete recoverability. Maintains archived data on tape or other media as defined. Backup and restore the database (On line and Complete) to assure restoral capability.  • Plan and perform set up, maintenance, and troubleshooting of replication tools. Advise Development staff of "best practices" in this area.  • Complete Software Readiness Review Checklists (Take Action As Required). Additional Information • Experienced in database administration on Oracle databases (10g, and 11g).  • Extensive knowledge on RMAN backup and recovery  • Experience in export/import, and the data pump utility. Establish and maintain sound backup and recovery policies and procedures  • Experienced in database and application proactive and level tuning.  • High Abilities in troubleshooting and resolving environment issues and providing timely interventions.  • Experience with database administration on MS SQL server 2000 and 2005.  • Experience with the application of database backup/recovery architectures and procedures.  • Shell scripting.  • Motivated self-driven technical troubleshooter - independently digs into technical issues.  • Strong analytical and problem-solving skills.  • A Strong team player with perfect collaborative skills  • Possess a Strong active communication and documentation skills.  • Always ready to learn and embark on challenging tasks  • Strong knowledge of Dataguard and RAC instances  • Strong knowledge in data replication using Oracle Streams
Database_Administrator
Database Migration Specialist/Systems Administrator Database Migration Specialist/Systems Administrator Database Migration Specialist/Systems Administrator Madisonville, LA To obtain a Systems Administration or Tier 2 or 3 support position for a local corporation in the New Orleans metro area. Work Experience Database Migration Specialist/Systems Administrator Clearbridge Technologies/Oracle Micros 2014 to 2019 * Responsible for building new servers for large chain and independent hotels, upgrading to server 2008 R2 and installing the Oracle/Micros software Opera to the latest version or any approved version from the client.  * Server builds include application single servers or application/ database split servers, as well as Opera exchange interface, Data-guard (fail-over server).  * Building Linux appliances to interact with the Windows based database server for the Opera 9 mobile platform which allows Ipads and other mobile devices to connect to the Opera application.  * Migrating databases from the old servers on Windows Server 2003 with an Oracle 10g database to Windows 2008 R2 and an 11g Oracle database. Systems Administrator/Data Center Manager Results Technologies - Atlanta, GA 2009 to 2014 * Responsible for maintaining, repairing, and replacing equipment such as storage enclosures, backup carousels, Avaya telephony gateways, call classifiers, and Cisco switches in the data center of a multinational call center corporation.  * Working with various IT teams to build out new co-locations.  * Responsible for building and maintaining 100+ VMware servers for various teams and VMware workstations for developers.  * Monitoring VM performance and upgrading or downgrading allocated resources as needed.  * Patching for servers and various other network assets to meet PCI compliance using Qualys and Nessus for identification purposes.  * Software and script deployment as well as patching and inventory for 6000+ network assets via Altiris and PDQ deployment consoles.  * Server CPU load monitoring via Solarwinds.  * Sharepoint administration via Active Directory.  * Large scale OS migrations Win XP to 7 and Server 2003 to 2008.  * Office 365 administration and issue/request escalation via admin console.  * Maintaining and patching Citrix Xenapp servers and their back end components.  * Worked with vendors and other 3rd parties to configure and plan new projects with various applications and hardware, focusing on ease of use for the end user.  * Hands on support for executive's business and personal equipment including laptops, mobile devices, printer's and home office setup planning.  * Other positions include Sr. IT Engineer, co-managed 25-30 local site IT personnel while auditing their data closets, floor maps, securing network assets for PCI compliance and offering tier 3 support.  * Managed all asset inventory via OCS and Altiris.  * Help Desk Manager, documented all processes and procedures in order to move operations to the Manila site.  * Network Monitoring via Solarwinds and OpenNMS. Help Desk Manager/Project Manager Hilton Corporate Acct - Memphis, TN 2005 to 2009 * Managing and training seven first and second level help desk analysts in troubleshooting hardware for Dell laptops and desktops and their imaged software, listed below in my previous position, in Hilton's two main corporate offices located in Memphis, TN and Beverly Hills, CA as well as national sales offices located in New York, NY; Greenwich, CT; Atlanta, GA; Miami, FL; Chicago, IL; Dallas, TX; Vancouver, WA; San Francisco, CA; and Los Angeles, CA.  * Traveling to the sales offices listed above and transferring data from their workstations and office servers to their upgraded, newly leased machines. Configuring preloaded and third party software to provide a seamless transition into their new equipment.  * Adding new users and workstations and assigning them to their correct group policy via Active Directory to the domain for all accounts added by the help desk.  * Monitoring 1st and 2nd level technicians queues via Remedy and Avaya CMS Supervisor software as well as generating weekly and monthly reports for individual techs and the entire help desk.  * Working closely with CompOps and NetOps for escalation issues involving server and network issues affecting any of the aforementioned offices that were experiencing network latency or outages.  * Responsible for provisioning, configuration, and maintenance of all equipment used by the help desk such as IBM desktops, Dell and HP laptops, Cisco switches, and Plantronics CS50-USB wireless headsets.  * Assisting users with setting up their home offices including the layout and configuration of their laptops, docking stations, routers, external backup drives, and various printers.  * Documenting and updating the Hilton corporate help desk knowledge base as well as the Blackberry Enterprise Server and end user knowledge base.  * Weekly monitoring of three servers owned by Right Focus Management in Collierville, TN in a Windows Server 2003 environment as a side project in addition to my duties with Hilton. Documenting drive space usage, monitoring the event viewers of all servers for errors being thrown by the system, and verifying that all backups were successful and fully synchronized via Symantec Backup 10d and Vice Versa Pro applications. Purchasing licenses and configuring new accounts as well as troubleshooting and reloading existing accounts that were experiencing issues via Blackberry Enterprise Server 4.1 software. Adding new users and workstations to the domain via Active Directory.  * Three day side project of upgrading from serial port to IP time clocks across the campus of Steel Fabricators Incorporated of TN located in southeast Memphis. Assembled new hardware and worked closely with ADP to configure both the time clocks and the workstations gathering information from them without disrupting the employee's ability to clock in and out throughout the 24 hour workday.  1st Level Support Analyst  * Provided 1st level support for Dell and IBM laptops and desktops of their hardware and image software such as Windows 2000/XP, Office 2003 & 2007, Citrix 8, Avaya IP Agent, Avaya Message Manager, Essbase, Hyperion, Iomega Automatic Backup, Visio, Sophos, E-Trust Anti-Virus, LRN Ethics and Compliance, Ipass, OnQ Property Information Manager, Peoplesoft, Peoplenet, WorldDox, Cisco Systems VPN Client, SupportSoft, and WinVNC.  * Administrated user accounts in Blackberry Manager 4.1. Troubleshooting of devices and accounts including reloading accounts on the server, resending service books, and reloading the Blackberry OS remotely for corporate and hotel users across North and South America.  * Provided all levels of support for various HP and Brother Printers and scanners including collaborating with manufacturers and distributors for drivers, firmware, and replacement parts. Clerk/Data Entry NBC - Memphis, TN 2003 to 2005 * Processing payments for bankruptcy trustees and various small companies such as Memphis Medical Air Ambulance, MIFA, and the Memphis Women's Center.  * Worked closely with Opex Technicians to help set up a new automated processing system via Opex model 51 and model AS3600/Integrated, as well as identifying software bugs with VSoft customized format for the Opex/NBC systems. Customer Interaction Agent Stream International - Memphis, TN 1999 to 2003 * Supported software and hardware provided by large cable ISP such as Outlook Express, Internet Explorer, many varied cable modems, network interface cards and their drivers.  * Configured LAN connections.  * Supported POP and HTML e-mail servers for company's national help desk. Pyramid Courier Memphis, TN 1995 to 1999 Courier  * Delivered packages local and long distance for various companies. Education Associate in Communications Northwest Mississippi Community College - Senatobia, MS August 1997 to May 1999 High School Diploma Bartlett High School - Bartlett, TN 1991 to 1995 Additional Information • Active Directory  • Altiris Deployment Console  • Avaya Hardware/Software  • Blackberry Enterprise Server  • Cisco Systems VPN Client  • Computer Maintenance/Repair  • Data/Voice Communications  • Hardware/Software Installation  • Internet/Email Server Security  • Java  • Microsoft Office 2007, 2010, 2013  • Microsoft Server 2003 & 2008  • Network Security  • PDQ Deployment Console  • Remedy  • Sage MAS90  • Orion Solar Winds  • Symantec Backup Exec  • Systems Analysis  • Vice Versa Pro  • VMware  • VOIP
Database_Administrator Systems_Administrator Project_manager
Records Associate Records Associate Records Associate Douglasville, GA Work Experience Records Associate TURNER BROADCASTING SYSTEMS, INC - Atlanta, GA June 2017 to March 2019 • Stored files/records in the appropriate location  • Scanned files/records using a barcode reader  • Distributed legal files to the legal assistants.  • Maintain strict confidentially  • Ordered office supplies and kept track of inventory  • Coordinated with other departments in maintaining and managing records, reports, and documents  • Assisted with the day-to-day operation of the Legal department Turner Broadcasting/CNN Legal Records Clerk WEGMAN PARTNERS - Atlanta, GA November 2016 to June 2017 • Preparing, labeling, and storing legal files in an assigned room  • Retrieving and distributing requested files and information to other departments  • Maintaining cleanliness and safety of the file room  • Tracking location and movements of legal files using a bar-code scanner  • Prioritize work and ensure files are presented in a timely manner when requested  • Compiled, gathered, and organized files on-site and off-site Legal Assistant J. CURRY LAW GROUP - Atlanta, GA May 2014 to August 2014 Internship)  • Assisted with scheduling meetings with clients  • Assisted with filing pleadings, discovery requests and scheduling depositions  • Drafted legal memoranda and complaints  • Performed legal research using Westlaw and Lexis Nexis  • Helped develop cases by maintaining contact with people involved in the case  • Prepared responses to opposing counsel  • Generated status reports Database Administrator/Collections Associate ATLANTIC RECOVERY SERVICES October 2001 to August 2006 • Maintained customer's account  • Collect payments for overdue bills, loans, or other payments  • Locate customers using credit bureau information, skip-tracing, and other databases  • Set up repayment plans  • Followed federal and state laws dealing with debt collection  • Print reports for management File Clerk/Medical Billing Representative PENINSULA REGIONAL MEDICAL CENTER June 1997 to September 2001 • Keep files and documents organized  • Worked with paper documents and electronic files  • Performed routine task such as data entry, cross-referencing, scanning, copying and retrieval  • Collected payments for medical procedures and services  • Developed payment plans and prepared invoices  • Obtained referrals and pre-authorizations as required  • Reviewed patient bills for accuracy and completeness Education Associate Degree in Paralegal Studies in Paralegal Studies ATLANTA TECHNICAL COLLEGE - Atlanta, GA 2015 Associate Degree in Computer Science in Computer Science WIC COMMUNITY COLLEGE - Salisbury, MD 2010 Skills DATA ENTRY, ACROBAT, ADOBE ACROBAT, EXCEL, MS OFFICE, OUTLOOK, POWERPOINT, MAINTENANCE Certifications/Licenses Notary Public March 2017 to March 2021
Database_Administrator
Database Administrator I, Consumer Lending Department Database Administrator I, Consumer Lending Department Database Administrator I, Consumer Lending Department - Regions Bank Northport, AL To secure a challenging career fully utilizing experience and education in Scientific Software Engineer, Job Number 16-00255. Work Experience Database Administrator I, Consumer Lending Department Regions Bank - Birmingham, AL March 2012 to Present Regions Financial Corporation has more than $137 billion in assets and operates some 2,000 branches in 16 states in South, Mid-West and Texas. I deliver first rate analysis utilizing all data sources to the full and where necessary locating, obtaining, manipulating and analyzing data in Consumer Lending Department using SAS 9.3 and Transact-SQL, proc SQL, proc tabulate, proc report, proc template SAS macros for common statistical analysis. The Consumer Lending department consists of Home Equity Loan of Credit (HELOC), Credit Cards, Home, Auto, Real Estate, and Boat Loans. Furthermore, I run daily, weekly, and monthly reports for Regions upper level management operations and planning in the most effective ways. I also prepare charts and diagrams to assist in problem analysis and submit recommendations for solution. My assignments are broad in nature, usually requiring originality and ingenuity. Has appreciable latitude for independent action or decision. Produce Associate, Produce Department Publix Super Markets, Inc - Northport, AL November 2010 to February 2012 Responsible for assisting customers, unload trucks, hang shelf tags, process price, and display products. Programmer/Analyst, Office of Institutional Research and Assessment The University of Alabama - Tuscaloosa, AL August 2006 to October 2010 The primary mission is to collect, organize, maintain, and report relevant student enrollment data to support the University's management, operations, decision-making, and planning functions in the most efficient and effective ways. I also prepare various tabulations, spread-sheets, charts and figures on the University's students, faculty, facilities, and finances. These data are published in an annual fact book, periodical fyi's, ad hoc reports, state and federal required reports, data exchange reports, surveys for various national media. The reports are in Micro focus Net Express 5.1 COBOL, PL/SQL and Transact-SQL using Toad v8, and SAS 9.2 using University's General and Student Banner version 8.2 and Oracle Database. In addition, I am converting all COBOL programs over to SAS programs. Also, I am building and maintaining PL/SQL scripts, indexes, and queries ensure the information are correct when converting programs over to SAS and other reports. In addition, I received and send files to Alabama Commission on Higher Education by File Transfer Protocol (FTP). Education Division of Continuing Education University of Alabama - Huntsville, AL Bachelor of Science in Computer Information Systems Athens State College - Athens, AL Additional Information *Experience in development, maintenance, updating, and troubleshooting with COBOL II programs.  *Possess excellent knowledge of statistical software like SAS 9.3, SPSS and STAT  *In-depth knowledge of SAS programming, data processing, data collection, quantitative and qualitative data analysis  *Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction.  *Identified data issues and provided recommendations for resolutions to ensure optimal performance.  *Trained users and wrote comprehensive documentation for developed and updated programs.    AREA OF EXPERTISE  SAS 9.3, PL/SQL, Transact-SQL, Oracle9i/10i, Oracle Database, FTP, Sungard General and Student Banner v8.2, COBOL, MICROFOCUS COBOL, Crystal Report 9.0/10.0/11.0, ADA, Advance ADA, CHANGEMAN, MVS/JCL, DB2, RDBMS,  NATURAL/ADABASE, DEBUG, Endevor, CA-7, JAVA, Advance JAVA, C/C++, SYNON, Visual Basic 6.0, Advance Visual Basic 6.0, Microsoft Office 2003/2007/2010, IBM AS/400, IBM Mainframe, HP-3000
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Accounting Specialist Accounting Specialist Accounting Specialist - Aldridge Pite LLP Wellington, FL Self-driven professional with over 5 years of experience in accounts receivable and operations/administration support. Work Experience Accounting Specialist Aldridge Pite LLP - Delray Beach, FL April 2017 to Present • Provide first point communication with clients regarding attorney fees to be billed by firm.  • Assist invoicing and submission teams to rebut client denials and other invoice related issues.  • Assist attorney and paralegal teams by providing notifications to firm clients when new  contested issues arise.  • Ensure contested issues are documented and firm database is updated to reflect same.  • Review department reports and advise on same in order to help maximize firm overhead billing.  • Meet with department management to discuss any issues with work flow and advise on solutions. Assist department supervisors by resolving any issues regarding overhead billing and  processes.  • Review hourly attorney time and ensure approval is received by firm for billing. Database Administrator Ward, Damon, Posner June 2013 to January 2017 Met with legal teams and attorneys to update and automate case sequence along with several  other database operations.  • Reviewed and revised pleading templates to help boost efficiency.  • Generated and reviewed bi-monthly budget reports with CFO and department leads to find  areas of improvement.  • Performed regular updates to database to reflect accurate file status and all other case related  information.  • Provided insight in regards to invoicing processes and work flow and advised on improvements.  • Advised management and attorneys on all changes or adjustments to client fee schedules.  • Managed employee profiles and access security for in-house database.  • Managed and updated employee profiles for client systems and provided technical support for issues on same.  • Reviewed all fees and costs for billing, processed invoices for payment to firm.  • Reviewed invoices from vendors and updated database to reflect costs incurred, remit payment  from clients if applicable. Calibration Technician Atlantic Drilling Supply June 2012 to June 2013 • Assisted store management by providing and updating records for all goods to be sold in store.  • Ensured all lab testing equipment was calibrated to industry standards and provided  consultation for any issues regarding same.  • Packaged and labeled large shipping freight for outbound delivery.  • Processed inbound equipment for inventory.  • Processed and recorded all equipment and calibration service sales.  • Processed invoices for goods and services sold and recorded same in store database. Electronics Sales Associate HHGregg June 2011 to March 2012 • Assisted team members in store facing according to corporate outlines.  • Provided point of contact communication for customers regarding computer or software related  issues and solutions on same.  • Managed inventory of electronic merchandise and provided reports to store management.  • Provided individual service to customers in order to better suggest products they may need.  • Optimized products and software sold to better suit customer needs.  • Processed invoices for all goods and services sold for store database and customers. Waiter Riggins Crabhouse Inc October 2004 to March 2011 Provided menu suggestions for special dishes served by restaurant. Helped ensure all areas were  kept clean in regards to industry health standards.  • Provided front of house service to all guests for food and beverage orders. Advised customers on market pricing for seasonal food items.  • Provided feedback to back of house staff regarding any food related complaints.  • Met with management to suggest menu offerings or possible additions and advised on better  staffing policies and procedures. Education Associate in Arts Palm Beach State College - Lake Worth, FL May 2009 Diploma Wellington High School - Wellington, FL May 2004
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Senior Marketing and Insights Analyst Senior Marketing and Insights Analyst Senior Marketing and Insights Analyst - NSA Media Chicago, IL Senior Business Intelligence Analyst, Insights Analyst and Database Administrator with over 12 years  experience developing solutions and methods for data analysis, reporting and data collection and storage. Work Experience Senior Marketing and Insights Analyst NSA Media - Downers Grove, IL March 2018 to Present Develop customized insights and solutions for clients by using a deep understanding of clients' data and objectives as well as ZIP Code scoring, traffic patterns, competition, local market insight, advanced  demographic profiling and weather patterns    • Collaborate on New Business prospecting & Digital media strategy. Database Administrator NSA Media - Downers Grove, IL June 2015 to March 2018 Install, configure, troubleshoot and maintain multiple database systems to support numerous client server  and we applications  • Implement, configure and troubleshoot database instances, replication, backup, partitions, store and access.  • Monitor and optimize system performance using index tuning, disk optimization and other methods.  • Set user privileges within the database environment Senior Business Intelligence Analyst NSA Media - Downers Grove, IL January 2010 to June 2015 Create and maintain SSIS packages, SSRS reports, Alteryx Modules, Tableau Dashboards, Stored  Procedures and SQL jobs.  • Worked extensively with Client and other Analysis teams to develop solutions to customer needs.  • Wrote complex SQL queries for data extraction and report creation, either repeatable and automated or ad  hoc.  • Trained fellow analysts in the BI tools used by our company.  • Extract, transform, and load data from various sources to our databases or reporting server. Senior Marketing and Media Analyst NSA Media September 2007 to January 2010 Downers Grove  • Provided agency wide-data analytic support and recommendations for existing clients and new business  pitches, by analyzing sales, scoring, traffic patterns, competition, local market insights and demographic  profiling.    • Utilized data extraction tools to manipulate and interpret sales and demographic data. Project Manager Solo Cup Company - Lake Forest, IL January 2007 to September 2007 Helped oversee the implementation of the SAP ERP software in order to achieve efficient business  processes, inventory reductions and higher probability.  • Manned the help desk after the integration of the SAP software to track down problems and help  troubleshoot.  • Developed and deployed analytical reports daily to chart the efficiencies and savings that the SAP ERP  software was creating. Education Bachelor of Arts in Psychology University of Iowa 2004 Skills DATA ANALYSIS, SQL, DATA MINING, SHAREPOINT, SSRS Additional Information Skills    SQL SSIS SSRS    Alteryx Tableau SSAS    Sharepoint Microsoft Office Suite Adobe Creative Suite    VBA Data Mining Data Analysis
Database_Administrator Project_manager
IT Lead IT Lead Boston, MA Work Experience IT Lead North Western Industries - Tyngsboro, MA December 2018 to Present Create Security, files access, Backup and Backup - Restore procedures  Create new network infrastructure  Domain and Security Implementation  Surveillance system implementation  SSIS and SSRS implementation Consultant Database Administrator (Consultant) Dellitech - Boston, MA February 2018 to Present Manage, implement new Database schema, security and Database Servers to be used in the project managed by the company.    Achievement:  • Implement New Database servers.  • Create and Optimize Databases.  • Implement and design High Availability and Disaster Recovery Process.   • Optimizing Databases and Server performance.  • Backup system implementation and monitoring.   • Tune up and Database optimization.  • Lead and Manage T-SQL Coding creating all business PROJECT LEADER PHILLIP MORRIS DOMINICANA - Santo Domingo February 2014 to November 2017 Manage and Implement new technologies, maintain and stabilize  existing technologies, be the key point between stakeholders, providers  Hector Albert Guevara and users.  Project Manager - DBA Achievement:  • Incident and issues reduction in a 60%.  • Manage the system upgrade allowing New Business Unit. SENIOR DATABASE ADMINISTRATOR, STATETRUST GROUP Dominican Central Americas and Caribbean - Santo Domingo 2012 to 2014 Objective Affiliates.  To belong to an organization SENIOR DATABASE ADMINISTRATOR, STATETRUST GROUP  that allows me to continue Santo Domingo, Distrito Nacional -- 2012-2014  developing my potential as a  professional, at the same time Manage, Implement and Maintain new Processes, Database, Business  helping the institution to obtain Intelligence and services.  better results in time and Achievement:  benefits. • Implement and y Config de BI and DB Servers.  Implementing new technologies • Lead the migration of all DB servers. and improving existing ones is a • Lead and coordinate the platform integration TC Global SSIS.  goal and a commitment, turning SENIOR DATABASE ADMINISTRATOR, INTEC the area of technology User and Security - Santo Domingo 2009 to 2012 more agile proactive is a vision.  Administrate, Optimization, config and implement servers of Database,  User and Security administration.    Achievement:  • Lead Server Migration and new CRM implementation.  • Lead and Implement new backup system. SENIOR DATABASE ADMINISTRATOR BANCO DEL PROGRESO - Santo Domingo 2008 to 2009 Lead and manage security, DB optimization and backup system,  extended support for operators.    Achievement:  • Automatic notification system implementation for ATM issues. SYSTEM CONSULTANT SIASOFT, S.A - Charlestown, MA 2005 to 2008 h.guevarau@gmail.com Support the operations for 25 Insurance broker that used our system  (617) 792-7515 SIASoft, bring service for System, Server and Database support.  (617) 337-5195  Achievement:  (829) 984-3052  • Successfully Migration of system Database from FOX to SQL Server.  Hector Albert Guevara • Implement and migrate new Database and Windows servers.  • Successfully integration between our system and the all insurance  company system and training users.  • Lead and execute training for all users in the new system features. Education Universidad Nacional Pedro Henríquez Ureña 1998 to 2002 Skills Oracle Dba, Sql Dba, DBA, Sql Server, MYSQL, Oracle Database, Sql Database, DB2 Additional Information SKILLS  Database  Management    Server Admin    Security  Methodology  Admin    Win Server  SQL Server  SAP  Oracle  ITIL  COBIT  Admin    Project    Agile    English    Spanish    Professional Technologies Languages
Database_Administrator