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class | transcript_tokens int32 478 1.17k | input_tokens int32 512 1.2k | expected_max_new_tokens int32 104 114 | prefill_ratio_estimate float64 0.83 0.91 | decode_ratio_estimate float64 0.09 0.17 | static_prefix_tokens int32 34 34 | static_prefix_reuse float64 0.03 0.07 | length_bucket stringclasses 2
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Taskmaster3-train-813 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I think it be fun to go to a movie tonight. Can you help me check that out?
ASSISTANT: OK. And where will you be seeing the movie?
USER: Oh, just somewhere close.
ASSISTANT: OK. Can you give me the city and state?
USER: Are you back, it is Creek’s End, Oregon.
ASSISTANT: Creek’s End, Oregon. Got it. Is there a pa... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I think it be fun to go to a movie tonight. Can you help me check that out?
ASSISTANT: OK. And where will you be seeing the movie?
USER: Oh, just somewhere close.
ASSISTA... | null | null | null | null | null | null | false | false | false | false | false | 480 | 514 | 104 | 0.831715 | 0.168285 | 34 | 0.066148 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-1023 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hello, how can I help you today?
USER: Hi I had placed an order but I realized I accidentally ordered the wrong item I was hoping you could help me with the order
ASSISTANT: Okay, what would you like me to do for you?
USER: Cancel the shipping Cancel the order if you can
ASSISTANT: One moment please.
USER: ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hello, how can I help you today?
USER: Hi I had placed an order but I realized I accidentally ordered the wrong item I was hoping you could help me with the order
A... | {"intent": "manage", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | manage | null | null | null | false | true | false | false | false | 599 | 633 | 105 | 0.857724 | 0.142276 | 34 | 0.053712 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-1553 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like help finding a hotel in San Francisco.
ASSISTANT: I can help you with that. How many people will there be?
USER: Two.
ASSISTANT: How many beds or rooms do you need?
USER: Just one.
ASSISTANT: When do you want to check in and check out?
USER: Friday 19th and checkout on the 21st.
ASSISTANT: I assume y... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like help finding a hotel in San Francisco.
ASSISTANT: I can help you with that. How many people will there be?
USER: Two.
ASSISTANT: How many beds or rooms do yo... | null | null | null | null | null | null | false | false | false | false | false | 661 | 695 | 106 | 0.867665 | 0.132335 | 34 | 0.048921 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2659 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'm looking for a flight from LaGuardia to LAX on 3rd March.
ASSISTANT: Okay. Could you repeat that again?
USER: On 3rd March.
ASSISTANT: LaGuardia to LAX. When would you be returning back?
USER: I'll be returning on March 5th.
ASSISTANT: In the morning?
USER: Yes, in the morning.
ASSISTANT: Okay.
USER: I'd like ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a flight from LaGuardia to LAX on 3rd March.
ASSISTANT: Okay. Could you repeat that again?
USER: On 3rd March.
ASSISTANT: LaGuardia to LAX. When would you... | null | null | null | null | null | null | false | false | false | false | false | 657 | 691 | 106 | 0.867001 | 0.132999 | 34 | 0.049204 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1023 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Do you have any tattoos? I have two on my right arm and one on my left.
ASSISTANT: I don't have any, but I would like to get one. What do you like about them?
USER: I like that they are symbolic to me. I also have a blue van, which is my favorite color.
ASSISTANT: That's cool. Do you like sports? I'm a huge sport... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Do you have any tattoos? I have two on my right arm and one on my left.
ASSISTANT: I don't have any, but I would like to get one. What do you like about them?
USER: I lik... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 841 | 875 | 109 | 0.889228 | 0.110772 | 34 | 0.038857 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3124 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm looking to take a flight to Portland, Oregon.
ASSISTANT: Okay. I see you are in New York. Which airport?
USER: I'd like to leave from JFK.
ASSISTANT: Okay from JFK to Portland.
USER: So, I'd like a nonstop flight if possible. And the date I'd like to leave on April 1st.
ASSISTANT: What else can you tell m... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking to take a flight to Portland, Oregon.
ASSISTANT: Okay. I see you are in New York. Which airport?
USER: I'd like to leave from JFK.
ASSISTANT: Okay from JF... | null | null | null | null | null | null | false | false | false | false | false | 565 | 599 | 105 | 0.850852 | 0.149148 | 34 | 0.056761 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1708 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: i am interested in a few movies out now, ad astra I've always liked brad pitt. jo jo rabbit seems interesting. once upon a time in Hollywood, quentin taratino is by far my favorite director. what would you recommend?
ASSISTANT: the top movies right now are once upon a time in hollywood and pomare.
USER: great! I ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: i am interested in a few movies out now, ad astra I've always liked brad pitt. jo jo rabbit seems interesting. once upon a time in Hollywood, quentin taratino is by far m... | null | null | null | null | null | null | false | false | false | false | false | 493 | 527 | 104 | 0.835182 | 0.164818 | 34 | 0.064516 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3753 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, I was looking to buy some movie tickets for later tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I haven't been to a movie theater in so long, I'm so excited!
ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie?
USER: Oh, it's Sa... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I was looking to buy some movie tickets for later tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I haven't been to a m... | null | null | null | null | null | null | false | false | false | false | false | 523 | 557 | 104 | 0.842663 | 0.157337 | 34 | 0.061041 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1988 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Really just wanting to go see a good movie this evening.
ASSISTANT: Sure. What movie would you like to see?
USER: Can you let me know what is play at the Boulevard 14 Cinema in Petaluma, California?
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Really just wanting to go see a good movie this evening.
ASSISTANT: Sure. What movie would you like to see?
USER: Can you let me know what is play at the Boulevard 14 Cin... | null | null | null | null | null | null | false | false | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-50 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need a train leaving from kings lynn.
ASSISTANT: Okay. What day will you be traveling and what is your destination please?
USER: I will be traveling on Sunday and need to go to ely.
ASSISTANT: I'm sorry, but there are no trains that travel between Kings Lynn and Ely.
USER: What if I left on Friday? I need to bo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need a train leaving from kings lynn.
ASSISTANT: Okay. What day will you be traveling and what is your destination please?
USER: I will be traveling on Sunday and need ... | null | null | null | null | null | null | false | false | false | false | false | 518 | 552 | 104 | 0.841463 | 0.158537 | 34 | 0.061594 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-3937 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: hi can i book a movie ticket
ASSISTANT: Hello! Sure Can you please tell me your location so that i will list the movies
USER: California , San Jose
ASSISTANT: Please find the movie details below \rLocation: Spring Hills Kansas.\rMovie1: Not My Problem - Comedy - rated PG-13 - Rotten Tomatoes 72% - A troubled teen... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: hi can i book a movie ticket
ASSISTANT: Hello! Sure Can you please tell me your location so that i will list the movies
USER: California , San Jose
ASSISTANT: Please find... | null | null | null | null | null | null | false | false | false | false | false | 864 | 898 | 110 | 0.890873 | 0.109127 | 34 | 0.037862 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1506 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I moved here for a job. I love it here. LA is a great place to live.
ASSISTANT: What kind of job did you get? I've never been to LA but I've always wanted to go.
USER: I work in IT. It's a great city to live in. What do you do for a living?
ASSISTANT: I don't have a job right now. I spend most of my time shopping... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I moved here for a job. I love it here. LA is a great place to live.
ASSISTANT: What kind of job did you get? I've never been to LA but I've always wanted to go.
USER: I ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 504 | 538 | 104 | 0.838006 | 0.161994 | 34 | 0.063197 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1209 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: My favorite thing would have to be going to football games with my son. What is your favorite thing to do?
ASSISTANT: I love going to concerts with my dad. He's a vet, so we go to a lot of them.
USER: That sounds like fun. What kind of music do you like to listen to while you are at a concert?
ASSISTANT: I like a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: My favorite thing would have to be going to football games with my son. What is your favorite thing to do?
ASSISTANT: I love going to concerts with my dad. He's a vet, so... | {"intent": "LookupMusic", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | LookupMusic | null | null | null | false | true | false | false | false | 512 | 546 | 104 | 0.84 | 0.16 | 34 | 0.062271 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-73 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'm looking for a hotel in St. Louis, Missouri.
ASSISTANT: I can help you with your hotel search in St. Louis Missouri. Which dates will you be traveling to St. Louis Missouri? Which dates will you be traveling to St. Louis Missouri?
USER: I'll be there from March 8th to March 15th.
ASSISTANT: Okay. It's a 7 ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm looking for a hotel in St. Louis, Missouri.
ASSISTANT: I can help you with your hotel search in St. Louis Missouri. Which dates will you be traveling to St. Louis... | null | null | null | null | null | null | false | false | false | false | false | 495 | 529 | 104 | 0.835703 | 0.164297 | 34 | 0.064272 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1829 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, I am on campus. I am studying to be a doctor. How about you?
ASSISTANT: That's awesome! I'm studying music. I play in a band. What kind of doctor are you going to be?
USER: I will be a pediatrician. What instrument do you play? Do you like it?
ASSISTANT: I play the drums. I love it! What do you like to do in... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, I am on campus. I am studying to be a doctor. How about you?
ASSISTANT: That's awesome! I'm studying music. I play in a band. What kind of doctor are you going to be... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 521 | 555 | 104 | 0.842185 | 0.157815 | 34 | 0.061261 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2335 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel, please.
ASSISTANT: I can help you with that. What else can you tell me? What else can you tell me?
USER: I'm looking for a hotel with a five-star rating.
ASSISTANT: Okay. Okay, Anything else?
USER: I'm going to be staying from March 15th to March 18th.
ASSISTANT: Okay. March 15th to... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel, please.
ASSISTANT: I can help you with that. What else can you tell me? What else can you tell me?
USER: I'm looking for a hotel with a fiv... | null | null | null | null | null | null | false | false | false | false | false | 668 | 702 | 106 | 0.868812 | 0.131188 | 34 | 0.048433 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2362 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I need to take a trip to Albany, New York.
ASSISTANT: Okay. I see that you're in Seattle right now. Is that where you want to fly out from to Albany?
USER: Correct.
ASSISTANT: What dates do you want to travel?
USER: I'd like to leave this Friday and return exactly in one week.
ASSISTANT: Do you want to ret... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I need to take a trip to Albany, New York.
ASSISTANT: Okay. I see that you're in Seattle right now. Is that where you want to fly out from to Albany?
USER: Correct... | null | null | null | null | null | null | false | false | false | false | false | 536 | 570 | 104 | 0.845697 | 0.154303 | 34 | 0.059649 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-2212 | Salesforce/dialogstudio | ABCD | customer_service | train | source | USER: Hello! I was charged for an item that definitely did not buy! It's not even my style.
ASSISTANT: Hello, I'm very sorry to hear that. Let me help you resolve this. Can I have your full name or account ID?
USER: David Williams - dw443296
ASSISTANT: It seems our company made a mistake with your order. I'm very sorr... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello! I was charged for an item that definitely did not buy! It's not even my style.
ASSISTANT: Hello, I'm very sorry to hear that. Let me help you resolve this. Can I ... | {"intent": "mistimed_billing_never_bought", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | mistimed_billing_never_bought | null | null | null | false | true | false | false | false | 612 | 646 | 106 | 0.859043 | 0.140957 | 34 | 0.052632 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-3869 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello, I'd like help trying to find a flight.
ASSISTANT: Hi, how can I help you? Okay. And what else?
USER: Specific pricing information for the flight.
ASSISTANT: What?
USER: I'd like help trying to find a flight and to determine the price.
ASSISTANT: Okay. What else can you tell me?
USER: I'm living in Houston ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I'd like help trying to find a flight.
ASSISTANT: Hi, how can I help you? Okay. And what else?
USER: Specific pricing information for the flight.
ASSISTANT: What?
... | null | null | null | null | null | null | false | false | false | false | false | 862 | 896 | 110 | 0.890656 | 0.109344 | 34 | 0.037946 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2545 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I would like help finding a flight to Chicago, Illinois.
ASSISTANT: Okay.
USER: I'd like to leave on March 8th.
ASSISTANT: And come back?
USER: On March 15th.
ASSISTANT: Okay.
USER: I'd like the fare to be under $200 one-way.
ASSISTANT: Could you say that again?
USER: I'd like the one-way fare to be under $20... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I would like help finding a flight to Chicago, Illinois.
ASSISTANT: Okay.
USER: I'd like to leave on March 8th.
ASSISTANT: And come back?
USER: On March 15th.
ASSISTA... | null | null | null | null | null | null | false | false | false | false | false | 512 | 546 | 104 | 0.84 | 0.16 | 34 | 0.062271 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-692 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Not much, just hanging out with my dog. How about you, what are you up to?
ASSISTANT: I just got back from visiting my family in Canada. I love it there. What kind of dog do you have?
USER: I have a German Shepherd. He's a handful, but I love him.
ASSISTANT: I love German shepherds! They're such great dogs. What ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Not much, just hanging out with my dog. How about you, what are you up to?
ASSISTANT: I just got back from visiting my family in Canada. I love it there. What kind of dog... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 602 | 636 | 105 | 0.8583 | 0.1417 | 34 | 0.053459 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1051 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's great. I work a lot so I don't have much free time. What did you do in the military?
ASSISTANT: I was in the Army. I was a mechanic. What do you do for a living?
USER: I work in a warehouse. It's boring, but it pays the bills. Do you have any hobbies?
ASSISTANT: I like to play football with my friends. I a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's great. I work a lot so I don't have much free time. What did you do in the military?
ASSISTANT: I was in the Army. I was a mechanic. What do you do for a living?
U... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 594 | 628 | 105 | 0.856753 | 0.143247 | 34 | 0.05414 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1564 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I'd like help finding a hotel in New Orleans.
ASSISTANT: No problem, I can help you find a hotel in New Orleans, when would you like to arrive and when would you like to leave?
USER: I am staying from March 15th to March 20th, please.
ASSISTANT: One sec. Okay, hotels in New Orleans for March 15th to March ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'd like help finding a hotel in New Orleans.
ASSISTANT: No problem, I can help you find a hotel in New Orleans, when would you like to arrive and when would you l... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-873 | Salesforce/dialogstudio | ABCD | customer_service | train | source | USER: Hello!!!
ASSISTANT: Thank you for contacting AcmeBrands. Can I please have your name?
USER: I am really annoyed with this site right now I need someone to help me as soon as possible
ASSISTANT: I'm sorry your having trouble with our site. Could I have your name?
USER: My name is Joseph Banter
ASSISTANT: Hello, Jo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello!!!
ASSISTANT: Thank you for contacting AcmeBrands. Can I please have your name?
USER: I am really annoyed with this site right now I need someone to help me as soon... | {"intent": "promo_code_out_of_date", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | promo_code_out_of_date | null | null | null | false | true | false | false | false | 495 | 529 | 104 | 0.835703 | 0.164297 | 34 | 0.064272 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-3840 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I need help booking a flight. Actually, a couple of flights.
ASSISTANT: Okay, where would you like to go?
USER: I'm traveling first to Houston.
ASSISTANT: Traveling to Houston?
USER: Yep, that's going to be on April 8th.
ASSISTANT: Where are you coming from?
USER: I come back from LA.
ASSISTANT: From LA?
USER... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I need help booking a flight. Actually, a couple of flights.
ASSISTANT: Okay, where would you like to go?
USER: I'm traveling first to Houston.
ASSISTANT: Traveling t... | null | null | null | null | null | null | false | false | false | false | false | 645 | 679 | 106 | 0.864968 | 0.135032 | 34 | 0.050074 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-65 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sorry to hear that. Did you have to go to the hospital? Did you get hurt?
ASSISTANT: No, I didn't get hurt, but it was embarrassing. I had to call an ambulance.
USER: I'm glad you're okay. I hope you didn't have to pay too much for it.
ASSISTANT: No, it was covered by my insurance, thankfully. What do you do ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sorry to hear that. Did you have to go to the hospital? Did you get hurt?
ASSISTANT: No, I didn't get hurt, but it was embarrassing. I had to call an ambulance.
USER:... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 552 | 586 | 105 | 0.848046 | 0.151954 | 34 | 0.05802 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1220 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I had a grilled chicken sandwich with lettuce, tomato, onion, and pickles.
ASSISTANT: That sounds really good. I love pickles on my sandwiches. What else do you like to eat?
USER: I like a lot of healthy foods. I try to eat healthy at least 3 times a week.
ASSISTANT: That's a good habit to have. Do you have any h... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I had a grilled chicken sandwich with lettuce, tomato, onion, and pickles.
ASSISTANT: That sounds really good. I love pickles on my sandwiches. What else do you like to e... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 584 | 618 | 105 | 0.854772 | 0.145228 | 34 | 0.055016 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-46 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't have any pets. I'm too busy lifting weights to have a pet.
ASSISTANT: You should get a dog, they're great for companionship and they love to play with you.
USER: I've thought about it, but I'm not sure if I'm ready for a pet right now.
ASSISTANT: I understand, it can be a lot of work. Do you have any hobb... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't have any pets. I'm too busy lifting weights to have a pet.
ASSISTANT: You should get a dog, they're great for companionship and they love to play with you.
USER: ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 641 | 675 | 106 | 0.864277 | 0.135723 | 34 | 0.05037 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-3661 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a hotel (not a guesthouse) on the west side of town. Can you tell me about my options?
ASSISTANT: The Huntingdon Marriott is expensive, and I also have the Cambridge Belfry, which is cheap. Are you interested in one of these?
USER: What do you have with a rating of 1 star?
ASSISTANT: There are no ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a hotel (not a guesthouse) on the west side of town. Can you tell me about my options?
ASSISTANT: The Huntingdon Marriott is expensive, and I also have th... | null | null | null | null | null | null | false | false | false | false | false | 624 | 658 | 106 | 0.861257 | 0.138743 | 34 | 0.051672 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-3290 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to book movie tickets. Can you help me?
ASSISTANT: Sure, I can help. What movie would you like to see?
USER: I need something close to my job. How about something playing at the AMC Holiday Theater in Spring Hill Kansas?
ASSISTANT: I have found you several movies playing at the AMC Holiday Theater in... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to book movie tickets. Can you help me?
ASSISTANT: Sure, I can help. What movie would you like to see?
USER: I need something close to my job. How about some... | null | null | null | null | null | null | false | false | false | false | false | 498 | 532 | 104 | 0.836478 | 0.163522 | 34 | 0.06391 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-356 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a hotel in Laguna Beach, California.
ASSISTANT: Do you have any requests about your hotel?
USER: Yes. I want a hotel near the freeway, and the hotel must have a star rating of four stars and up.
ASSISTANT: What date are you looking to stay?
USER: I have a date on next week Monday to Wedn... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a hotel in Laguna Beach, California.
ASSISTANT: Do you have any requests about your hotel?
USER: Yes. I want a hotel near the freeway, and the h... | null | null | null | null | null | null | false | false | false | false | false | 482 | 516 | 104 | 0.832258 | 0.167742 | 34 | 0.065891 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3369 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I've heard of your Museum of Classical Archaeology, and I'd like to know more about it.
ASSISTANT: The Museum of Classical Archaeology is in the west part of town. Would you like the address or phone number?
USER: The west part of town? Sure, give me more info about it?
ASSISTANT: It's address is at sidgwick aven... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I've heard of your Museum of Classical Archaeology, and I'd like to know more about it.
ASSISTANT: The Museum of Classical Archaeology is in the west part of town. Would ... | null | null | null | null | null | null | false | false | false | false | false | 535 | 569 | 104 | 0.845468 | 0.154532 | 34 | 0.059754 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3188 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello, I'd like to inquire about two tickets to Fort Worth from 1st to 7th April.
ASSISTANT: Okay, I can help you get to Fort Worth. I have found many flights from Seattle Washington to Dallas-Fort Worth on April 1st and returning on April 7th. Any other preferences for your flight?
USER: Yeah, I need to change t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I'd like to inquire about two tickets to Fort Worth from 1st to 7th April.
ASSISTANT: Okay, I can help you get to Fort Worth. I have found many flights from Seattl... | null | null | null | null | null | null | false | false | false | false | false | 688 | 722 | 107 | 0.870929 | 0.129071 | 34 | 0.047091 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1053 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like help finding a hotel in Park City, Utah.
ASSISTANT: Okay. I can help you with that. I can help you with that.
USER: Okay.
ASSISTANT: What else can you tell me?
USER: I'm going to be staying from the 23rd and the 24th.
ASSISTANT: Okay.
USER: I want it to be chic and upscale.
ASSISTANT: Okay.
USER: I'm... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like help finding a hotel in Park City, Utah.
ASSISTANT: Okay. I can help you with that. I can help you with that.
USER: Okay.
ASSISTANT: What else can you tell m... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1804 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi! I need to book some movie tickets.
ASSISTANT: That's what I'm here for. What movie do you want to see?
USER: Are there any theaters near me still showing Frozen 2?
ASSISTANT: What day would you like me to check?
USER: Today. This evening.
ASSISTANT: And where are you located?
USER: Albuquerque. I need somethi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi! I need to book some movie tickets.
ASSISTANT: That's what I'm here for. What movie do you want to see?
USER: Are there any theaters near me still showing Frozen 2?
AS... | null | null | null | null | null | null | false | false | false | false | false | 487 | 521 | 104 | 0.8336 | 0.1664 | 34 | 0.065259 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2951 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yeah, I need a multi-city trip set up.
ASSISTANT: I can help you book a flight. I see that you're in Los Angeles, is that where you want to fly out from?
USER: Yes.
ASSISTANT: Okay, where would you like to fly for the first part of your trip?
USER: Okay. I need to fly to Houston on April 3rd. Then on the 5th, I n... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yeah, I need a multi-city trip set up.
ASSISTANT: I can help you book a flight. I see that you're in Los Angeles, is that where you want to fly out from?
USER: Yes.
ASSIS... | null | null | null | null | null | null | false | false | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-572 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't play any sports, but I do like to go to the gym. Do you have any hobbies?
ASSISTANT: Yes, I enjoy crossword puzzles and crossword clues. What about you?
USER: I like crosswords too. I also like to read. I like to learn about different cultures.
ASSISTANT: I love to read too! What is your favorite genre ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't play any sports, but I do like to go to the gym. Do you have any hobbies?
ASSISTANT: Yes, I enjoy crossword puzzles and crossword clues. What about you?
USER: I ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 708 | 742 | 107 | 0.873969 | 0.126031 | 34 | 0.045822 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-901 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't remember the name of the game, but I do know that I used to love playing it.
ASSISTANT: Do you remember what it was called? Maybe I can find it and play it with you sometime.
USER: I'm not sure, but if you do find it, I'd love to play with you.
ASSISTANT: I'll try to remember to look for it and let you kn... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't remember the name of the game, but I do know that I used to love playing it.
ASSISTANT: Do you remember what it was called? Maybe I can find it and play it with y... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 866 | 900 | 110 | 0.891089 | 0.108911 | 34 | 0.037778 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-392 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I would like a cheap restaurant in the centre of town. Any suggestions?
ASSISTANT: There are quite a few different options you can choose from. Is there any particular type of food you are in the mood for?
USER: No, just somewhere I can get in on Friday, 11:45.
ASSISTANT: Golden House on 12 Lensfield Road, City C... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like a cheap restaurant in the centre of town. Any suggestions?
ASSISTANT: There are quite a few different options you can choose from. Is there any particular ty... | null | null | null | null | null | null | false | false | false | false | false | 536 | 570 | 104 | 0.845697 | 0.154303 | 34 | 0.059649 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SGD-train-197 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: I am feeling hungry so I need to find a place to eat and also for the place to be serving alcohol.
ASSISTANT: Do you have a specific city in mind where you would like for the place to be?
USER: I will be walking around Healdsburg so I want for it to be there.
ASSISTANT: Can you tell me the type of food you would ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am feeling hungry so I need to find a place to eat and also for the place to be serving alcohol.
ASSISTANT: Do you have a specific city in mind where you would like for... | null | null | null | null | null | null | false | false | false | false | false | 505 | 539 | 104 | 0.838258 | 0.161742 | 34 | 0.06308 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
Taskmaster2-train-3381 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello! Yeah, I'm looking for a flight to Miami.
ASSISTANT: Okay, Seattle to Miami.
USER: Yeah, I'm going to need it on March 3rd. I'd prefer to fly out in the morning sometime before 11:00 a.m, if at all possible.
ASSISTANT: Sorry, I didn't catch that.
USER: Yeah, I said I would like to fly out sometime on March ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello! Yeah, I'm looking for a flight to Miami.
ASSISTANT: Okay, Seattle to Miami.
USER: Yeah, I'm going to need it on March 3rd. I'd prefer to fly out in the morning som... | null | null | null | null | null | null | false | false | false | false | false | 823 | 857 | 109 | 0.887164 | 0.112836 | 34 | 0.039673 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1987 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's cool. Do you have any pets? I have four dogs and I love them.
ASSISTANT: I have a dog too! I love him so much. What kind of dogs do you have?
USER: I have an Australian Shepherd and a Labrador Retriever.
ASSISTANT: I love labradors! I used to have one, but she passed away a few years ago.
USER: I'm so sorr... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's cool. Do you have any pets? I have four dogs and I love them.
ASSISTANT: I have a dog too! I love him so much. What kind of dogs do you have?
USER: I have an Austr... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 543 | 577 | 105 | 0.846041 | 0.153959 | 34 | 0.058925 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-265 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, I can help you with that. Where would you like to go?
USER: Naples, Florida. Somewhere by the beach, preferably.
ASSISTANT: Okay, somewhere by the beach. Do you have a preference for the hotel?
USER: No. I'm going to be staying there from June 16th... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, I can help you with that. Where would you like to go?
USER: Naples, Florida. Somewhere by the beach, pre... | null | null | null | null | null | null | false | false | false | false | false | 667 | 701 | 106 | 0.868649 | 0.131351 | 34 | 0.048502 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3990 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm looking for a flight to Rome, Italy for July 8th. And, I'll be coming back August 2nd.
ASSISTANT: Hi, how may I help you?
USER: I am looking for a flight to Arona Italy for July 8th and we came back at August 2nd.
ASSISTANT: Okay I see that you're in Houston is that where you want to fly out from.
USER: Y... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking for a flight to Rome, Italy for July 8th. And, I'll be coming back August 2nd.
ASSISTANT: Hi, how may I help you?
USER: I am looking for a flight to Arona... | null | null | null | null | null | null | false | false | false | false | false | 633 | 667 | 106 | 0.862872 | 0.137128 | 34 | 0.050975 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-864 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I wish I had more time to spend with my family, but I work too much. How about you?
ASSISTANT: I don't have a family but I do work a lot. What do you do for work?
USER: I work at a grocery store as a cashier. It's not the most exciting job, but it pays the bills.
ASSISTANT: That's a good job to have. I work as a ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I wish I had more time to spend with my family, but I work too much. How about you?
ASSISTANT: I don't have a family but I do work a lot. What do you do for work?
USER: I... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 492 | 526 | 104 | 0.834921 | 0.165079 | 34 | 0.064639 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3758 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: Hi.
USER: I need help finding a flight to San Diego, California.
ASSISTANT: Okay.
USER: I'm going to be flying out of JFK Airport.
ASSISTANT: Sure thing. What else can you tell me?
USER: I'm looking to leave for the departure flight in the morning on March 22nd. And come back will be on March 26... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hi.
USER: I need help finding a flight to San Diego, California.
ASSISTANT: Okay.
USER: I'm going to be flying out of JFK Airport.
ASSISTANT: Sure thing... | null | null | null | null | null | null | false | false | false | false | false | 546 | 580 | 105 | 0.846715 | 0.153285 | 34 | 0.058621 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3146 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I think tonight is a good night to go to the movies
ASSISTANT: OK. Do you have anything in mind?
USER: not really but I am thinking about it
ASSISTANT: Sure. And what city are you looking in?
USER: there is a good movie theater in Brando, texas so I would like to look at that one
ASSISTANT: Brando, Texas. Got it.... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I think tonight is a good night to go to the movies
ASSISTANT: OK. Do you have anything in mind?
USER: not really but I am thinking about it
ASSISTANT: Sure. And what cit... | null | null | null | null | null | null | false | false | false | false | false | 516 | 550 | 104 | 0.840979 | 0.159021 | 34 | 0.061818 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1927 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Can you help me reserve tickets to see 1917 next Monday?
ASSISTANT: Of course, where were you planning on seeing 1917?
USER: I am interested in seeing the movie in the city of Downey, which theater is playing that movie on Monday?
ASSISTANT: One theater I can recommend is the Studio Movie Grill in Downey.
USER: I... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you help me reserve tickets to see 1917 next Monday?
ASSISTANT: Of course, where were you planning on seeing 1917?
USER: I am interested in seeing the movie in the ci... | null | null | null | null | null | null | false | false | false | false | false | 604 | 638 | 105 | 0.858681 | 0.141319 | 34 | 0.053292 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-930 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where are you staying at?
USER: Naples in Florida, preferably close to the beach.
ASSISTANT: Okay, what is the price range you are looking for?
USER: Less than $300 per night.
ASSISTANT: Okay, any bedroom requirements?
USER: Yes, I'd like the room ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay, where are you staying at?
USER: Naples in Florida, preferably close to the beach.
ASSISTANT: Okay, what ... | null | null | null | null | null | null | false | false | false | false | false | 536 | 570 | 104 | 0.845697 | 0.154303 | 34 | 0.059649 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1381 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I been wanting to go see a movie, it's been ages since I last went to see a movie.
ASSISTANT: OK. And where will you be seeing the movie?
USER: I have to get me some food, I think I will go by my fav restaurant, so after that I will go to Creel's End, Oregon, as it is the nearest movie theater
ASSISTANT: Creek’s ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I been wanting to go see a movie, it's been ages since I last went to see a movie.
ASSISTANT: OK. And where will you be seeing the movie?
USER: I have to get me some food... | null | null | null | null | null | null | false | false | false | false | false | 494 | 528 | 104 | 0.835443 | 0.164557 | 34 | 0.064394 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-401 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'd like to find an attraction to visit, something on the west side.
ASSISTANT: I have 13 attractions on the west side. Do you know what type of attraction your interested in?
USER: No, but you can give me the address to the first 3 attractions on the westside.
ASSISTANT: I have colleges: Churchill College on Sto... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find an attraction to visit, something on the west side.
ASSISTANT: I have 13 attractions on the west side. Do you know what type of attraction your intereste... | null | null | null | null | null | null | false | false | false | false | false | 494 | 528 | 104 | 0.835443 | 0.164557 | 34 | 0.064394 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-876 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hey. I'm looking to reserve a room Palm Springs, California. I'm looking for a hotel.
ASSISTANT: I can help you find the right hotel for you in Palm Springs. How many people will there be?
USER: Just me. One.
ASSISTANT: When do you want to check in and check out?
USER: I want to check in on June 1st and check out... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey. I'm looking to reserve a room Palm Springs, California. I'm looking for a hotel.
ASSISTANT: I can help you find the right hotel for you in Palm Springs. How many peo... | null | null | null | null | null | null | false | false | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2872 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello I would like to see a movie today that is emotional and feel good.
ASSISTANT: Hi! We have several like that, I can recommend the most popular ones or the highest rated by the critics.
USER: Give me what the most people like. What critics say is important but sometimes they worry about cliches and deeper con... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello I would like to see a movie today that is emotional and feel good.
ASSISTANT: Hi! We have several like that, I can recommend the most popular ones or the highest ra... | null | null | null | null | null | null | false | false | false | false | false | 528 | 562 | 104 | 0.843844 | 0.156156 | 34 | 0.060498 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2629 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello, I'd like to see a movie tonight...
ASSISTANT: Sure. What movie would you like to see?
USER: Can you please tell me what's playing at the Boulevard 14 Cinema in Petaluma, CA tonight?
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
USER: Ca... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I'd like to see a movie tonight...
ASSISTANT: Sure. What movie would you like to see?
USER: Can you please tell me what's playing at the Boulevard 14 Cinema in Pet... | null | null | null | null | null | null | false | false | false | false | false | 500 | 534 | 104 | 0.836991 | 0.163009 | 34 | 0.06367 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-246 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That makes sense. What kind of influencer do you want to be? A celebrity?
ASSISTANT: I would love to be a celebrity, but I don't think I have the personality for it.
USER: That's understandable. Do you have any hobbies that you would like to be famous for?
ASSISTANT: I like to play video games. What about you? Wh... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That makes sense. What kind of influencer do you want to be? A celebrity?
ASSISTANT: I would love to be a celebrity, but I don't think I have the personality for it.
USER... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 700 | 734 | 107 | 0.872771 | 0.127229 | 34 | 0.046322 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-178 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, can you help me? I'd like help finding a hotel in Laguna Beach, California.
ASSISTANT: Hi, how can I help you? What dates would you like to go to?
USER: Well, I will be travelling from June 11th to June 17th actually on June 18th.
ASSISTANT: How many guests will be staying?
USER: There will be six of us, so t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, can you help me? I'd like help finding a hotel in Laguna Beach, California.
ASSISTANT: Hi, how can I help you? What dates would you like to go to?
USER: Well, I will ... | null | null | null | null | null | null | false | false | false | false | false | 497 | 531 | 104 | 0.83622 | 0.16378 | 34 | 0.06403 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-977 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: How do I would like to get some information on booking Diego?
ASSISTANT: Okay.
USER: Senior the beach looking at dates February 2nd February 34th 2017.
ASSISTANT: What else can you tell me?
USER: You would like something around $300 a night.
ASSISTANT: Okay, and where in San Diego do you prefer?
USER: Near the be... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: How do I would like to get some information on booking Diego?
ASSISTANT: Okay.
USER: Senior the beach looking at dates February 2nd February 34th 2017.
ASSISTANT: What el... | null | null | null | null | null | null | false | false | false | false | false | 528 | 562 | 104 | 0.843844 | 0.156156 | 34 | 0.060498 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-954 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to find out more about a hotel I plan to stay in.
ASSISTANT: Okay. What is the name of the hotel? What is the name of the hotel?
USER: I'm looking at Park City Peaks Hotel.
ASSISTANT: Okay. What would you like to know? What would you like to know?
USER: I'm looking at dates from about 12/20 to 12/25.... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to find out more about a hotel I plan to stay in.
ASSISTANT: Okay. What is the name of the hotel? What is the name of the hotel?
USER: I'm looking at Park Ci... | null | null | null | null | null | null | false | false | false | false | false | 559 | 593 | 105 | 0.84957 | 0.15043 | 34 | 0.057336 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1492 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a hotel in the south part of Cambridge that's in a moderate price range.
ASSISTANT: I'm afraid there are no hotels that meet those requirements? Is there anything that isn't important in your search?
USER: I wouldn't mind a guest house as long as it includes free wifi.
ASSISTANT: Ok, great. The Ay... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a hotel in the south part of Cambridge that's in a moderate price range.
ASSISTANT: I'm afraid there are no hotels that meet those requirements? Is there ... | null | null | null | null | null | null | false | false | false | false | false | 483 | 517 | 104 | 0.832528 | 0.167472 | 34 | 0.065764 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-2389 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I want to see a movie by the end of today, can you help me?
ASSISTANT: No problem, which theater were you planning on visiting today to see a movie?
USER: I'm going to visit AMC Flatiron Crossing 14, its in Broomfield.
ASSISTANT: Of course, which movie did you want to see?
USER: I wanted to see a regular showtime... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to see a movie by the end of today, can you help me?
ASSISTANT: No problem, which theater were you planning on visiting today to see a movie?
USER: I'm going to vi... | null | null | null | null | null | null | false | false | false | false | false | 499 | 533 | 104 | 0.836735 | 0.163265 | 34 | 0.06379 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-145 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I would like to book a hotel for my summer vacation.
ASSISTANT: Where are you planning to stay?
USER: Carlsbad, California.
ASSISTANT: Do you want anything in particular?
USER: It should be near the beach.
ASSISTANT: Do you have any other requests in mind?
USER: Yes, I want in Brighton and price should be bel... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I would like to book a hotel for my summer vacation.
ASSISTANT: Where are you planning to stay?
USER: Carlsbad, California.
ASSISTANT: Do you want anything in particu... | null | null | null | null | null | null | false | false | false | false | false | 531 | 565 | 104 | 0.844544 | 0.155456 | 34 | 0.060177 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3059 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need a centre attraction.
ASSISTANT: I have many attractions in the centre. Do you have a particular type in mind?
USER: What types of attractions are there and what are the entrance fees?
ASSISTANT: There are over 40 attractions in the centre, in every type of venue. Let's narrow it down a bit and I'd be happy... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need a centre attraction.
ASSISTANT: I have many attractions in the centre. Do you have a particular type in mind?
USER: What types of attractions are there and what ar... | null | null | null | null | null | null | false | false | false | false | false | 482 | 516 | 104 | 0.832258 | 0.167742 | 34 | 0.065891 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-753 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: We want to see a movie tonight.
ASSISTANT: What type of movie would you like to see?
USER: There are two of us and we can't decide between action or straight drama.
ASSISTANT: There are several fine choices in both dramas. I can suggest a few for you.
USER: Thank you. That will be fine.
ASSISTANT: What time of da... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: We want to see a movie tonight.
ASSISTANT: What type of movie would you like to see?
USER: There are two of us and we can't decide between action or straight drama.
ASSIS... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-42 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I love that motto! I was born in New Jersey, but I live in Florida now.
ASSISTANT: I have never been to Florida, but it's on my bucket list. What do you like about it?
USER: I love the beaches, the weather, the people, and the fact that it's the only state that borders both the Gulf of Mexico and the Atlantic Oce... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I love that motto! I was born in New Jersey, but I live in Florida now.
ASSISTANT: I have never been to Florida, but it's on my bucket list. What do you like about it?
US... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 508 | 542 | 104 | 0.839009 | 0.160991 | 34 | 0.062731 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-651 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hello! Are there any chinese restaurants in the centre?
ASSISTANT: There are quite a few in the centre. What is the price range you'd like to stay within?
USER: Cheap price range, please!
ASSISTANT: jinling noodle bar is a good fit. Its on 11 Peas Hill City Centre
USER: Great! Can you book me a table for 5 on Thu... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello! Are there any chinese restaurants in the centre?
ASSISTANT: There are quite a few in the centre. What is the price range you'd like to stay within?
USER: Cheap pri... | null | null | null | null | null | null | false | false | false | false | false | 962 | 996 | 111 | 0.899729 | 0.100271 | 34 | 0.034137 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-936 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like to find hotel for my summer vacation. My location to Naples, Florida.
ASSISTANT: I can help you with that. What type of hotel are you looking for?
USER: My price range is $342 or less.
ASSISTANT: And how many stars would you like the hotel to have?
USER: Four stars.
ASSISTANT: What are the requiremen... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to find hotel for my summer vacation. My location to Naples, Florida.
ASSISTANT: I can help you with that. What type of hotel are you looking for?
USER: My p... | null | null | null | null | null | null | false | false | false | false | false | 521 | 555 | 104 | 0.842185 | 0.157815 | 34 | 0.061261 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-358 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a hotel in San Francisco.
ASSISTANT: Okay, help me with your check in and check out dates.
USER: This Friday, Saturday.
ASSISTANT: Can you repeat it?
USER: This Friday until the 17th.
ASSISTANT: Alright. How many members will be joining you?
USER: Two.
ASSISTANT: Which type of hotels are... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a hotel in San Francisco.
ASSISTANT: Okay, help me with your check in and check out dates.
USER: This Friday, Saturday.
ASSISTANT: Can you repea... | null | null | null | null | null | null | false | false | false | false | false | 662 | 696 | 106 | 0.86783 | 0.13217 | 34 | 0.048851 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2288 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like to inquire about a hotel in St. Louis from the 22nd to the 28th of March.
ASSISTANT: Sure. I can help with that.
USER: Great! Can you find something within walking distance of the ballpark that's under $200?
ASSISTANT: Can you please speak a little louder?
USER: Yeah, I'd like something near the ball... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like to inquire about a hotel in St. Louis from the 22nd to the 28th of March.
ASSISTANT: Sure. I can help with that.
USER: Great! Can you find something within w... | null | null | null | null | null | null | false | false | false | false | false | 613 | 647 | 106 | 0.85923 | 0.14077 | 34 | 0.05255 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1991 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I want to try food in Cambridge and need to get a train to stevenage that leaves after 14:45.
ASSISTANT: Hello, trains depart every 2 hours on the :21's, what day are you hoping to travel?
USER: I want to leave on sunday from Cambridge.
ASSISTANT: There are 5 such trains. Do you have a preferred arrival time?
USE... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to try food in Cambridge and need to get a train to stevenage that leaves after 14:45.
ASSISTANT: Hello, trains depart every 2 hours on the :21's, what day are you... | null | null | null | null | null | null | false | false | false | false | false | 634 | 668 | 106 | 0.863049 | 0.136951 | 34 | 0.050898 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2487 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I need to book a flight to Berlin, Germany on February 22nd.
ASSISTANT: Okay. Houston to Berlin.
USER: I would like to fly in first class, and I want to come back on March 20th. If the flight could be under $3,000, I would like that. I was loud like tonight first hit and I said I want to come down back on 20th.
A... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need to book a flight to Berlin, Germany on February 22nd.
ASSISTANT: Okay. Houston to Berlin.
USER: I would like to fly in first class, and I want to come back on Marc... | null | null | null | null | null | null | false | false | false | false | false | 642 | 676 | 106 | 0.86445 | 0.13555 | 34 | 0.050296 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-346 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like to find a hotel near Times Square within a 2-minute walk.
ASSISTANT: Okay, I can help you with that. What else can you tell me?
USER: Also, I'd like to stay around $250 per night. It'll be for two people.
ASSISTANT: Okay, what else?
USER: I would like it to also have a balcony if possible.
ASSISTANT:... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to find a hotel near Times Square within a 2-minute walk.
ASSISTANT: Okay, I can help you with that. What else can you tell me?
USER: Also, I'd like to stay ... | null | null | null | null | null | null | false | false | false | false | false | 832 | 866 | 109 | 0.888205 | 0.111795 | 34 | 0.039261 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-844 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's interesting, I didn't know that. I'm from Louisiana and we have a lot of fried chicken places here.
ASSISTANT: Fried chicken is one of the most popular foods in the world, so I'm not surprised.
USER: I know, it's crazy how popular it is. I think it's because it's so easy to make at home.
ASSISTANT: I think... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's interesting, I didn't know that. I'm from Louisiana and we have a lot of fried chicken places here.
ASSISTANT: Fried chicken is one of the most popular foods in th... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 712 | 746 | 107 | 0.87456 | 0.12544 | 34 | 0.045576 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1202 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's cool. What kind of band do you play in? I'm in a rock band.
ASSISTANT: I play the drums in a punk band. What do you like to do for fun?
USER: I like to hang out with my friends and play video games. What about you? Do you have any hobbies?
ASSISTANT: I like hanging out with friends and playing video games ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's cool. What kind of band do you play in? I'm in a rock band.
ASSISTANT: I play the drums in a punk band. What do you like to do for fun?
USER: I like to hang out wi... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 624 | 658 | 106 | 0.861257 | 0.138743 | 34 | 0.051672 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-168 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Thank you, I hope so too. I'm a student so I don't have a lot of money.
ASSISTANT: I know how that is. I am a student as well. What are you studying?
USER: I'm studying to be a nurse. What do you want to do when you graduate?
ASSISTANT: I am not sure yet. Maybe something with animals. I love them so much. What ab... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Thank you, I hope so too. I'm a student so I don't have a lot of money.
ASSISTANT: I know how that is. I am a student as well. What are you studying?
USER: I'm studying t... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 505 | 539 | 104 | 0.838258 | 0.161742 | 34 | 0.06308 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
ABCD-train-2656 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: hello how may i help you today
USER: hi there i would like to see what the status is of my subscription i signed up for the premium level and want to make sure I am still current with it because i want to see if all the benefits are still goo *good
ASSISTANT: Ok, so if understand correctly, you want to check... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: hello how may i help you today
USER: hi there i would like to see what the status is of my subscription i signed up for the premium level and want to make sure I am ... | {"intent": "status_due_date", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | status_due_date | null | null | null | false | true | false | false | false | 765 | 799 | 108 | 0.880926 | 0.119074 | 34 | 0.042553 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster3-train-2696 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Now that theaters are finally open again I would like to go see a movie today.
ASSISTANT: OK.Do you have anything in mind?
USER: I've been quite busy lately and I really just want to unwind, I was thinking maybe an action film?
ASSISTANT: Sure. And what city are you looking in?
USER: I am located in Santa Barbara... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Now that theaters are finally open again I would like to go see a movie today.
ASSISTANT: OK.Do you have anything in mind?
USER: I've been quite busy lately and I really ... | null | null | null | null | null | null | false | false | false | false | false | 489 | 523 | 104 | 0.834131 | 0.165869 | 34 | 0.06501 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2658 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like to schedule a flight to Vienna, Austria leaving on May 1st ,2017 and returning on May 8th, 2017.
ASSISTANT: Okay, so May 1st to May 8th?
USER: Yes.
ASSISTANT: Alright. what else can you tell me?
USER: I would like to fly in coach. And I'd like to not have layover.
ASSISTANT: Okay. If there are no non... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to schedule a flight to Vienna, Austria leaving on May 1st ,2017 and returning on May 8th, 2017.
ASSISTANT: Okay, so May 1st to May 8th?
USER: Yes.
ASSISTANT... | null | null | null | null | null | null | false | false | false | false | false | 732 | 766 | 107 | 0.877434 | 0.122566 | 34 | 0.044386 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-418 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find out tomorrow about the hotel. I plan to stay at the Squaw Creek.
ASSISTANT: Okay and what would you like to know?
USER: I have a date in next few weeks. I need to check availability.
ASSISTANT: What are your dates?
USER: Okay, good. The restaurant location is in Downtown, right? January 9th 2017 ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find out tomorrow about the hotel. I plan to stay at the Squaw Creek.
ASSISTANT: Okay and what would you like to know?
USER: I have a date in next few weeks. ... | null | null | null | null | null | null | false | false | false | false | false | 481 | 515 | 104 | 0.831987 | 0.168013 | 34 | 0.066019 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SGD-train-1274 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: I'mm looking for something to do and would like you to find me some events.
ASSISTANT: What specifically interests you?
USER: I am wanting to find Sports.
ASSISTANT: Is there a specific city you want me to look in?
USER: Yes I would like to find events in the city of Anaheim.
ASSISTANT: I have found Angels vs Ast... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'mm looking for something to do and would like you to find me some events.
ASSISTANT: What specifically interests you?
USER: I am wanting to find Sports.
ASSISTANT: Is t... | null | null | null | null | null | null | false | false | false | false | false | 527 | 561 | 104 | 0.843609 | 0.156391 | 34 | 0.060606 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
Taskmaster2-train-3417 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'm looking to book a flight.
ASSISTANT: I'm happy to help you book your plane tickets today. Where are you flying out from?
USER: Leaving from San Francisco.
ASSISTANT: Where is your flight destination?
USER: Chicago.
ASSISTANT: How many tickets will you be booking?
USER: Just one ticket.
ASSISTANT: Okay, got it... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking to book a flight.
ASSISTANT: I'm happy to help you book your plane tickets today. Where are you flying out from?
USER: Leaving from San Francisco.
ASSISTANT: ... | null | null | null | null | null | null | false | false | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1648 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'm looking for a really good movie
ASSISTANT: What type of movies do you like?
USER: I like many different types but I like action, being scared or having things be unknown.
ASSISTANT: Well I just watched Shutter Island and it's one of those movies where at the end you're like "oh my god" I didn't even realize t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a really good movie
ASSISTANT: What type of movies do you like?
USER: I like many different types but I like action, being scared or having things be unkn... | null | null | null | null | null | null | false | false | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-980 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to purchase tickets for a movie which is currently showing in theatre
ASSISTANT: for what movie do you like to purchase tickets?
USER: i don't have any idea. would you please explain me about the movies that showing now in theatres
ASSISTANT: the following movies are screening. those movies are "not ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to purchase tickets for a movie which is currently showing in theatre
ASSISTANT: for what movie do you like to purchase tickets?
USER: i don't have any idea.... | null | null | null | null | null | null | false | false | false | false | false | 495 | 529 | 104 | 0.835703 | 0.164297 | 34 | 0.064272 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-303 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, I'm looking to buy some movie tickets for this evening.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I'm excited to finally get some time off from work to be able to go to the movies.
ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie?... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm looking to buy some movie tickets for this evening.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: I'm excited to finally g... | null | null | null | null | null | null | false | false | false | false | false | 530 | 564 | 104 | 0.844311 | 0.155689 | 34 | 0.060284 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1806 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I would like help finding a hotel in San Francisco.
ASSISTANT: Can you tell me the checkin date and checkout date?
USER: I have a date on next week Monday through Wednesday.
ASSISTANT: Can i know the class of hotel you prefer?
USER: I need a hotel with a rating of four stars and up and a good customer review.... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I would like help finding a hotel in San Francisco.
ASSISTANT: Can you tell me the checkin date and checkout date?
USER: I have a date on next week Monday through Wed... | null | null | null | null | null | null | false | false | false | false | false | 499 | 533 | 104 | 0.836735 | 0.163265 | 34 | 0.06379 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1566 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm looking for a hotel.
ASSISTANT: Hi. I can help you with that.
USER: Yeah. So, I'm looking for a hotel from March 1st to March 8th. And it's going to be for me, my boyfriend, and two children.
ASSISTANT: Alright. March 1st to March 8th. For 7 nights. And 4 people. What else?
USER: We would like a room that... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking for a hotel.
ASSISTANT: Hi. I can help you with that.
USER: Yeah. So, I'm looking for a hotel from March 1st to March 8th. And it's going to be for me, my... | null | null | null | null | null | null | false | false | false | false | false | 562 | 596 | 105 | 0.850214 | 0.149786 | 34 | 0.057047 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-80 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Can you recommend a movie for me to watch this weekend?
ASSISTANT: What kind of movie are you interested in seeing? A comedy? Drama? Action?
USER: It depends; something that is well made, it could be any genre except a romantic comedy.
ASSISTANT: This weekend, Terminator: Dark Fate will be out. It rates very high... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you recommend a movie for me to watch this weekend?
ASSISTANT: What kind of movie are you interested in seeing? A comedy? Drama? Action?
USER: It depends; something t... | null | null | null | null | null | null | false | false | false | false | false | 507 | 541 | 104 | 0.83876 | 0.16124 | 34 | 0.062847 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2740 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm looking to get a flight to Portland, Oregon.
ASSISTANT: Okay, Portland International Airport. I see you're in New York City.
USER: Yes, that's correct.
ASSISTANT: From which airport?
USER: JFK.
ASSISTANT: Okay. From JFK to Portland?
USER: Yes. I'm looking to spend between $200 and $1,000.
ASSISTANT: What ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking to get a flight to Portland, Oregon.
ASSISTANT: Okay, Portland International Airport. I see you're in New York City.
USER: Yes, that's correct.
ASSISTANT:... | null | null | null | null | null | null | false | false | false | false | false | 540 | 574 | 104 | 0.846608 | 0.153392 | 34 | 0.059233 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-1971 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi! How may I help you?
USER: hello I am really hoping you can help me I'm pretty unhappy with what I am seeing on my account
ASSISTANT: What's wrong?
USER: I enrolled in the premium subscription shopping level and now I am seeing that I was charged for something twice? not good
ASSISTANT: What was double c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi! How may I help you?
USER: hello I am really hoping you can help me I'm pretty unhappy with what I am seeing on my account
ASSISTANT: What's wrong?
USER: I enroll... | {"intent": "manage_dispute_bill", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | manage_dispute_bill | null | null | null | false | true | false | false | false | 583 | 617 | 105 | 0.854571 | 0.145429 | 34 | 0.055105 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
SalesBot-train-1113 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Sure, what kind of job are you looking for? I work in accounting, so I might be able to help.
ASSISTANT: I am looking for an accounting job. What kind of music do you like? I love red.
USER: I listen to a lot of Imagine Dragons. They're one of my favorite bands.
ASSISTANT: I've never heard of them. I'll have to c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Sure, what kind of job are you looking for? I work in accounting, so I might be able to help.
ASSISTANT: I am looking for an accounting job. What kind of music do you lik... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 518 | 552 | 104 | 0.841463 | 0.158537 | 34 | 0.061594 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-2904 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: The movie I like it is Kolanchi
ASSISTANT: It's based on working parents
USER: Kolanji is a 2019 Indian Tamil comedy-drama film co-written and directed by Dhanaram Saravanan, produced by Naveen, and starring Samuthirakani, Sanghavi, Rajaji, Naina Sarwar, and Kirubakaran
ASSISTANT: Kolanji is a 2019 Indian Tamil c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: The movie I like it is Kolanchi
ASSISTANT: It's based on working parents
USER: Kolanji is a 2019 Indian Tamil comedy-drama film co-written and directed by Dhanaram Sarava... | null | null | null | null | null | null | false | false | false | false | false | 596 | 630 | 105 | 0.857143 | 0.142857 | 34 | 0.053968 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1568 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I would like to find out more about a hotel, I plan to stay at.
ASSISTANT: Okay. What is the name of the hotel?
USER: Resort at Squaw Creek.
ASSISTANT: 5-minutes walk from the hotel.
USER: Valley houses.
ASSISTANT: Is this in Squaw valley, Claifornia?
USER: Yes.
ASSISTANT: Okay. What would you like to know... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I would like to find out more about a hotel, I plan to stay at.
ASSISTANT: Okay. What is the name of the hotel?
USER: Resort at Squaw Creek.
ASSISTANT: 5-minutes w... | null | null | null | null | null | null | false | false | false | false | false | 776 | 810 | 108 | 0.882353 | 0.117647 | 34 | 0.041975 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3808 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: Hello, How can I help you?
USER: Hello, I'm looking for a flight to Norfolk, Virginia.
ASSISTANT: Okay, Seattle to Norfolk?
USER: Yes.
ASSISTANT: And what else can you tell me?
USER: I'm going to visit family, so my my dates are flexible. I'd like to a layover in the middle of the country.
ASSIS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hello, How can I help you?
USER: Hello, I'm looking for a flight to Norfolk, Virginia.
ASSISTANT: Okay, Seattle to Norfolk?
USER: Yes.
ASSISTANT: And wh... | null | null | null | null | null | null | false | false | false | false | false | 825 | 859 | 109 | 0.887397 | 0.112603 | 34 | 0.039581 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2754 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a flight to Madrid, Spain.
ASSISTANT: Hi, how may I help you? From houston to madrid?
USER: Yes.
ASSISTANT: Okay.
USER: I would like to leave on the 20th of March and be back on the 25th of March.
ASSISTANT: Okay.
USER: I would like economy seating.
ASSISTANT: What else? Sure thing.
USER: I ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a flight to Madrid, Spain.
ASSISTANT: Hi, how may I help you? From houston to madrid?
USER: Yes.
ASSISTANT: Okay.
USER: I would like to leave on the... | null | null | null | null | null | null | false | false | false | false | false | 628 | 662 | 106 | 0.861979 | 0.138021 | 34 | 0.05136 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2579 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I need help finding a flight to Houston.
ASSISTANT: When would you like to go to Houston?
USER: I am looking to fly out March 26th.
ASSISTANT: What preferences do you have for that flight?
USER: I need American Airlines in the morning with economy class. (added)
ASSISTANT: And is that all?
USER: Yeah, that's all.... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need help finding a flight to Houston.
ASSISTANT: When would you like to go to Houston?
USER: I am looking to fly out March 26th.
ASSISTANT: What preferences do you hav... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1399 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I need some excitement in my life I'm hoping that I can see a movie this evening.
ASSISTANT: Sure. What movie would you like to see?
USER: Tell me what the Boulevard 14 Cinema in Petaluma, California is currently screening.
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Tim... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need some excitement in my life I'm hoping that I can see a movie this evening.
ASSISTANT: Sure. What movie would you like to see?
USER: Tell me what the Boulevard 14 C... | null | null | null | null | null | null | false | false | false | false | false | 518 | 552 | 104 | 0.841463 | 0.158537 | 34 | 0.061594 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2896 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I plan on going to the theater to see a movie this weekend. Would you happen to know what's currently playing?
ASSISTANT: I know of a few movies that have come out recently, maleficent, zombieland, Downton Abby, and Ad Astra is suppose to be good. What types of movies do you like?
USER: I enjoy many genre's which... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I plan on going to the theater to see a movie this weekend. Would you happen to know what's currently playing?
ASSISTANT: I know of a few movies that have come out recent... | null | null | null | null | null | null | false | false | false | false | false | 670 | 704 | 107 | 0.868064 | 0.131936 | 34 | 0.048295 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2853 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I need help in searching flight.
ASSISTANT: Hi, I will help you with your flight search.
USER: Thank you very much.
ASSISTANT: What are the dates and places?
USER: I'll be leaving on June 7th. And I'll be returning on June 11th but I'll be stopping in two different areas that means two different cities. Two d... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need help in searching flight.
ASSISTANT: Hi, I will help you with your flight search.
USER: Thank you very much.
ASSISTANT: What are the dates and places?
USER: I'... | null | null | null | null | null | null | false | false | false | false | false | 592 | 626 | 105 | 0.856361 | 0.143639 | 34 | 0.054313 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-95 | Salesforce/dialogstudio | ABCD | customer_service | train | source | USER: hello
ASSISTANT: Thank you for contacting Acme. How may I help you today?
USER: i would like to liik at returning a recent purchase.
ASSISTANT: Certainly. May I ask the reason for your return?
USER: It's color is incorrect. I also think one leg is longer than the other?
ASSISTANT: Oh, I'm sorry to hear about th... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: hello
ASSISTANT: Thank you for contacting Acme. How may I help you today?
USER: i would like to liik at returning a recent purchase.
ASSISTANT: Certainly. May I ask the... | {"intent": "search_results", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | search_results | null | null | null | false | true | false | false | false | 532 | 566 | 104 | 0.844776 | 0.155224 | 34 | 0.060071 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-302 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to find out more about a hotel, I plan to stay at.
ASSISTANT: How can I help you? Okay, which hotel are you going to stay at?
USER: I'm going to be staying at the Inn at Squaw Creek in Squaw Valley, California. Can I give you a couple of dates?
ASSISTANT: Yes, you can.
USER: I'd like to stay from Jan... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to find out more about a hotel, I plan to stay at.
ASSISTANT: How can I help you? Okay, which hotel are you going to stay at?
USER: I'm going to be staying a... | null | null | null | null | null | null | false | false | false | false | false | 629 | 663 | 106 | 0.862159 | 0.137841 | 34 | 0.051282 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-120 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hello. I'm looking to take a train into Cambridge at 7:15 PM.
ASSISTANT: No problem. Where are you departing from?
USER: I am departing from Kings Lynn on Friday.
ASSISTANT: Great, I can look that up for you! Do you want to catch the train after 7:15, or do you need to be in Cambridge by 7:15?
USER: I need to arr... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'm looking to take a train into Cambridge at 7:15 PM.
ASSISTANT: No problem. Where are you departing from?
USER: I am departing from Kings Lynn on Friday.
ASSISTA... | null | null | null | null | null | null | false | false | false | false | false | 622 | 656 | 106 | 0.860892 | 0.139108 | 34 | 0.051829 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
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