question stringlengths 19 6.88k | answer stringlengths 38 33.3k |
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Problem Statement: How is water component treated in the BLOWDOWN Analysis tool in Aspen HYSYS V9 and V10? | Solution: The default program handling of water has changed in V10.0 compared to V9.0.
In V9.0, BLOWDOWN does not have the ability to handle accurately the aqueous phase. Water is automatically mapped when present in every BLOWDOWN analysis and by default assumed to be miscible in the hydrocarbon phase.
Excessive wa... |
Problem Statement: Is it possible to use SPYRO pyrolysis kinetics with Aspen Plus? | Solution: Aspen Plus offers EOSPYRO available in a USER3 model to be linked with an externally generated file via the SPYRO program. The SPYRO program, which has pyrolysis kinetics, is a separate program licensed by Technip (formerly KTI). Aspen Plus does not have this kinetics within its databases.
Note 1: Starting o... |
Problem Statement: When you must re-install any Aspen InfoPlus.21 software, we recommend that you first do a clean uninstall of all Aspen software, before proceeding to re-install. This is especially useful if you encountered some problems that require you to re-install the software. | Solution: First, uninstall ALL AspenTech software from Start-> Aspen Configuration-> Uninstall AspenTech Software. Choose Select All, and click Uninstall to proceed. Be sure to uninstall the AspenTech common components when prompted to do so. Once you are done, reboot the machine.
After rebooting, delete any remaining ... |
Problem Statement: How do I model and optimize a Spray Dryer in Aspen Plus? | Solution: The attached Aspen Plus V8.8 demo will show you how an industrial spray dryer can be modeled in Aspen Plus and how such dryer can be optimized to reduce its energy demand while also staying within the product specifications. There is an associated PDF to guide you through the steps.
This example will cover
· ... |
Problem Statement: What is the procedure to delete a record from Aspen InfoPlus21 database? | Solution: This article describes about the detailed procedure to delete any record from Aspen InfoPlus21 database.
Due diligence should be taken before deleting any record (specially device records or tag records). The reason being, once a record is deleted from the database, the deletion is permanent and cannot be rev... |
Problem Statement: How to configure an Aspen OnLine project with Aspen Plus EO model | Solution: In this tutorial, the steps to deploy an AspenTech engineering model for supporting plant operation online with Aspen OnLine are shown.
· How to prepare an Aspen Plus EO model for online deployment
· How to create and configure Aspen OnLine project to connect model with real time plant data
· ... |
Problem Statement: How to simulate freezing in an Aspen Plus simulation? | Solution: There are two ways to simulate freezing in a simulation:
1. Use the Reaction Chemistry to handle the formation of the solid as a salt precipitation reaction with appropriate K-Salt.
2. Use the RGibbs unit operation block to calculate the solid phase equilibrium.
Chemistry Method:
Aspen Plus can h... |
Problem Statement: Will the latest versions of OLGA work with Aspen HYSYS V9 and V10? | Solution: A new OLGA link allows engineers to use the latest versions of OLGA with Aspen HYSYS. This link has been validated on OLGA 2014.2.0, OLGA 2015.3.1, and OLGA 2016.2.1, but should work with all versions of OLGA that use the OPC interface (versus the old TCP/IP interface).
There have been updates to the OLGA ex... |
Problem Statement: What is the meaning of these error messages:
Block: FSPLIT Model: FSPLIT
*** SEVERE ERROR
A NON-CONVENTIONAL PHASE IS PRESENT IN (0TH) KEY.
STD VOL FLOW FOR A NON-CONVENTIONAL PHASE IS NOT DEFINED.
Block: FSPLIT Model: FSPLIT
*** SEVERE ERROR
A MOLE-FLOW SPECIFICATION... | Solution: Non-conventional components do not have a defined molecular weight neither a standard volume, so the option of mole flowrate or stdvol flow are not allowed (even if the non-conventional components flow is zero).
There is no problem if you use mass flow.
TheSolution is to specify key components. See the atta... |
Problem Statement: What is the meaning of these error messages:
Block: FSPLIT Model: FSPLIT
*** SEVERE ERROR
A NON-CONVENTIONAL PHASE IS PRESENT IN (0TH) KEY.
STD VOL FLOW FOR A NON-CONVENTIONAL PHASE IS NOT DEFINED.
Block: FSPLIT Model: FSPLIT
*** SEVERE ERROR
A MOLE-FLOW SPECIFICATION... | Solution: Non-conventional components do not have a defined molecular weight neither a standard volume, so the option of mole flowrate or stdvol flow are not allowed (even if the non-conventional components flow is zero).
There is no problem if you use mass flow.
TheSolution is to specify key components. See the atta... |
Problem Statement: How to capture SQL Server Trace file? | Solution: The attached document details the process of creating a SQL Server Trace file.
Keywords: None
References: None |
Problem Statement: Editing of component rundown seems to affect previous cases.
1) Open MBO and use case BASE, and check component rundown for HCD
2) Add case TESTRD
3) Go to comp rundown and delete all rundown in HCD
4) Now move to case BASE
5) Stream HCD shows 0 flows for BASE case as well | Solution: The issue will be fixed in V14.
Wordaround: After switching to BASE case, close the model and open again, component rundown for HCD will be displayed corresponding to the case.
Keywords: case
component rundown
References: None |
Problem Statement: After installing PIMS V11, user gets following error message when starting Petroleum Scheduler:
Could not get the value for PtExecDirectory key. Please verify that this registry key is defined and the directory path is correct.
What does it mean and how to eliminate? | Solution: It could be observed when you use different PSC software versions, which is not supported configuration. QE does not test this combination.
The issue is that Platinum was sunset in V10 and when user installs PIMS V11, Platinum V8.8 gets uninstalled and APS gets the error. Please upgrade all PSC products to th... |
Problem Statement: and | Solution: Q: Is it possible to temper with the opening inventories in PARAOBJ?
A: Opening inventories are RHS values in the first material balance and they are constant values, divided by the period length. You could add a constant term to the VBALxxx1 equation and then vary it's value via PARAOBJ like below:
Q: Is i... |
Problem Statement: Parametric Analysis doesn't give any result for XPROD pair in V11 and V12. It works fine in V10. What is the issue and how to fix? | Solution: Issue was introduced via the fix for VSTS 287605, which was fixed in the V11 gold and not patched back. The problem is caused by the processing of the row order. If you put the XPROD entries first in table PARAOBJ, then it works fine.
It is fixed in V12.1.
Keywords: XPROD
parametric analysis
References: None |
Problem Statement: Optimizer can’t complete the process and one of the following messages appear and “Incomplete | Solution: ” warning appears. How could we figure out root cause of the problem?
Solution
The table below shows the mapping between MBO variables and its meaning. That will help you to understand from where the problem is coming (R – row, C – column)
Keywords: incomplete
References: None |
Problem Statement: Is the delay time hrs. field value hardcoded or we can change it? Every time I re-write it goes back to 3 hours.
The same question applies to the time difference between docking and hoses on actions. It seems like there is fixed 2 hours interval. Can we change it? | Solution: Dock Scheduling Settings at the top toolbar helps to configure default values for screens, model settings and other global settings specific to dock screens. Default docking time and connect hours could be configured under General tab.
Keywords: dock scheduling
delay
settings
References: None |
Problem Statement: Could you please explain how voyage event „rate” is calculated in Dock Scheduling? | Solution: APS will use the default rate of Cargo material if it has one (on the Material Attributes dialog) as an event rate. Otherwise it calculates it as quantity * 2 (event duration is 12 hours).
Keywords: dock scheduling
cargo
voyage
rate
References: None |
Problem Statement: How to test unsolicited reads using Aspen Cim-IO_T_API | Solution: Create an interface and logical Device following standard practice.
Start the receiver process required for unsolicited test.
Launch windows command prompt with Administrator privileges and change the folder to ‘C:\Program Files (x86)\AspenTech\CIM-IO\code’
Execute cimio_t_receiver.exe with arguments as the l... |
Problem Statement: When configuring a Cim-IO for OPC connection to a Onspec OPC server, It will connect but cannot read or write | Solution: Onspec support recommends setting the Identity of the Onspec COM application in DCOM Config to “The Interactive User”.
Note; This is a nonstandard configuration and not recommended for any other OPC server.
Keywords: 0.0
The launching user
This user
Dcomcnfg
References: None |
Problem Statement: I have created a new logical device connection to an Aspen Cim-IO for OPC DA interface but the status in the Cim-IO IP21 Connection Manager remains red and its status remains Stopped.
The cimio_logical_devices.def file look correct but there are various messages in the CIMIO_MSG.LOG file:
CIMIO_DAL_... | Solution: The cause of the problem is likely to be a missing key in the registry.
Then open the registry editor and locate the following key:
On 32-bit machine:
[HKEY_LOCAL_MACHINE\SOFTWARE\AspenTech\CIM-IO to OPC Interface]
On 64-bit machine:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AspenTech\CIM-IO to OPC Interface]
... |
Problem Statement: Now you can track Water in Crude Tanks. Below is correct workflow (there is a typo in V12 Help documentation). | Solution: Create a CRUDE called _WTR
Create a crude tank called WATR
Create a Crude receipt that has _WTR as part of the crude composition.
Make sure that WATR exists in the control variable of the Gantt screen where you are creating a crude transfer event.
Create a crude transfer event that goes to WATR tank to remove... |
Problem Statement: We have two process streams (X and Y) which mix and can only do so up to a fixed maximum ratio. Ratio can be variable depending on the absolute flow of Stream A. Stream A is a different LP column which is not itself part of the ratio control row but is present somewhere else in the same LP submodel. ... | Solution: For AO this problem can be modeled easily using Non-linear Equations tool.
In DR we could try to resolve this issue involving PIMS-SI (in case you’re not planning to migrate to AO. Non-linear formulas are preferable still. Please note SI is not supported in AO).
For example, there is fixed ratio between two ... |
Problem Statement: When connecting Aspen Verify to PIMS result database customer get the message “Invalid object name 'prcase' during SQL server connection. | Solution: There is a requirement for PIMS databases collation to be set as case-insensitive (that will be noted in the documentation starting from V14). Please note PIMS database script does not specify the collation attribute but takes the default collation that has been set in SQL Server. The default collation value... |
Problem Statement: Problem reports from customers indicated that the previous Aspen Cim-IO Store-and-Forward functionality was not very reliable, sometimes failing to complete, or forwarding very slowly – problems not reproducible in-house. Consequently Aspen Technology replaced the overly-complex Aspen Cim-IO store-a... | Solution: Reason for Store-and-Forward
Under some circumstances, the Aspen Cim-IO server software is capable of collecting data from the device, but the data cannot be transferred to the Aspen Cim-IO client application, resulting in a loss of historical information. Aspen Cim-IO Store and Forward was designed to allow... |
Problem Statement: At Calibrate mode, the RAMP variables will be deviated from ramp setpoints, regardless of Ramp Rate values or test group's mode (even the test group in Control mode). This document will introduce the reason and workaround. | Solution: This behavior is by design, RAMP variables will not be balanced in Calibrate mode (even if a test group is in Control mode). This is due to the concern that frequent actions were taken by ramp handle MVs will intervene with other variables still in Calibrate mode and degrade the data quality for modeling.
Fr... |
Problem Statement: In an output file for an Aspen InfoPlus.21 external task what does this message mean?
Error : Invalid external task record - 481 | Solution: This means that the task in question does not have a corresponding record in the database. The missing record is needed in order for the task to function correctly. In the example screenshot above, the external task called TSK_IQ3 is producing the error. Notice that the task is NOT running (no check mark i... |
Problem Statement: What are the OEE calculation formulas being used in A1PE? | Solution: 𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑖𝑙𝑖𝑡𝑦= (𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝑇𝑖𝑚𝑒)/(𝑆𝑐ℎ𝑒𝑑𝑢𝑙𝑒𝑑 𝑇𝑖𝑚𝑒)
𝑃𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒= (𝑁𝑒𝑡 𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝑇𝑖𝑚𝑒)/(𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝑇𝑖𝑚𝑒)
𝑄𝑢𝑎𝑙𝑖𝑡𝑦= (𝐹𝑢𝑙𝑙 𝑃𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑜𝑛)/(𝑁𝑒𝑡 𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝑇𝑖𝑚𝑒)
𝑂𝐸𝐸=𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑖𝑙𝑖𝑡𝑦 ∗𝑃𝑒𝑟𝑓𝑜... |
Problem Statement: What are the formulas be used in calculating the Upper Control Limit (UCL) and Lower Control Limit (LCL) in Ad-hoc SPC? | Solution: KNOWN MEAN
Range
Standard Deviation
Average
Upper Control Limit
UCLR = D2Ïf0
UCLs = B6Ïf0
UCLx = μ0 + AÏf0
Lower Control Limit
LCLR = D1Ïf0
LCLs = B5Ïf0
LCLx = μ0 - AÏf0
Ïf0 = standard deviation μ0 = mean
If subgroup = 1, then A = 3, D2 = 3.685, D1 = 0. If subgroup >1, the... |
Problem Statement: How to create an ad-hoc Statistical Process Control plot on aspenONE Process Explorer (A1PE)? | Solution: Here is the procedure.
1. Insert an IP.21 tag to a basic trend plot on A1PE.
2. Check the checkbox of the tag on the tag legend area, then click the Edit button.
3. On the Trend Type, select Ad Hoc Spc instead of Actuals.
4. Define the Chart Type and Subgroup Size.
5. Define the method to calculate the C... |
Problem Statement: After applying the CP1 patch for V11 in the Online server, the controller fails to deploy. When deploying, an error message appears saying to check various items but all of them look correct. | Solution: The problem occurs when there are V11 EP’s applied in the Online server and CP1 is applied above. On the other hand, this does not happen if CP1 was applied on a V11 installation with no EP’s.
The installer fails to update the ACESAppTemplate.xml file to the CP1 version, leaving the EP version. Therefore, the... |
Problem Statement: How to convert Aspen Plus input file to backup file? | Solution: This article will guide you for converting Aspen Plus Input file to a Backup file or for opening Aspen Plus Input file:
Navigate to Start -> Aspen Plus folder and select Customize Aspen Plus V10 icon (this may refer to your version)
Once the command prompt window opens, browse to the input file folder by usin... |
Problem Statement: How to create a new stream in Explorer? | Solution: 1. In the Explorer application, create a new folder named as ‘Streams’.
2. In this new folder, create Primary Stream objects in the workspace, by using the Object | Create command.
3. Do the same step 2 above for creating additional streams.
Keywords: None
References: None |
Problem Statement: No data is transferred from hysys to excel via workbook option | Solution: When user opens MS excel application as standalone and encounters something like product activation failed error below, then use needs to input product key for MS excel so that it can allow user to export those data from workbook to excel.
Keywords: None
References: None |
Problem Statement: Why can't some assays be deleted from Petroleum Assays? | Solution: Some assays can't be deleted from Petroleum Assays for the following reasons:
The assay is attached to a stream.
A stream was defined as an assay. To delete the Assay, it will be necessary to delete the original stream.
To identify which streams have assays attached, follow the steps below:
1. Click the Ed... |
Problem Statement: What are the A1PE server speed benchmarks? | Solution: Latency should ideally be <250-300 ms
Bandwidth will depend on the number of users and amount of data utilization done (number of tags, comments, data points requested). For example, using a rough baseline of 10 tags with a lot of data points at 2 hours (like tag ATCAI), the bandwidth is ~500kb /sec * user ... |
Problem Statement: How to generate a report that includes composition and physical properties, using Print Manger? | Solution: By default, printing out of compositions and physical properties, is disable.
1. To enable these two variables, go to File and select Properties.
2. Check the option 'Save Phase Properties' on the General tab. Click OK.
3. Click Run and solve the case
4. Select the File menu and click Print.
... |
Problem Statement: When designing basic phases in a BPL all the variables you define are internal to the phase (their values at execution cannot be accessed from another basic phase) except for Recipe Global variables. These variables once defined in any basic phase can be later used in another basic phase, as paramete... | Solution: The symbols +, -, / and * are not allowed in the global variable names. Any access (read/write) to global variables is in the script code and these symbols are reserved tokens for arithmetic operation in the script. With these symbols in the variable name, and then included in the script code, the compiler is... |
Problem Statement: Recent versions of aspenONE Process Explorer (A1PE) feature several performance improvements that address the slow performance issue when communicating with remote Aspen InfoPlus.21 (IP.21) systems across a wide area network (WAN) instead of accessing an IP.21 system that is on the same local area ne... | Solution: The underlying cause of poor A1PE performance when communicating with a remote Aspen InfoPlus.21 (IP.21) system across a wide area network (WAN) instead of accessing an IP.21 system that is on the local area network (LAN) is explained below.
A1PE obtains process data from an IIS-based Process Data REST Servi... |
Problem Statement: The use of public cloud technology for traditionally ‘on premise’ | Solution: s has grown rapidly during the past decade. As a result, AspenTech is engaging more frequently with you, our customers, in deploying various technologies in cloud environments.
To support our customers in this area, AspenTech is testing and documenting best practices that will help you get started in Microsof... |
Problem Statement: How to bypass Microsoft SQL database server installation pre-requisite for Aspen ONE Engineering installation? | Solution: Following registry entry needs to be created before installing Aspen ONE Engineering products for hosting a local DB or for bypassing SQL installation pre-requisite.
For example., If Centralized SQL database server is already in place and for hosting SQLLocalDB on a local machine, following registry entry ne... |
Problem Statement: The below error message appears when launching Aspen ProMV:
<class 'UnboundLocalError'>: local variable 'aw' referenced before assignmentAspen ProMV Version: 37.1 Python: 3.5.2 Platform: Windows-10-10.0.18362 3.5.2 |Continuum Analytics, Inc.| (default, Jul 5 2016, 11:41:13) [MSC v.1900 64 bit (AMD64... | Solution: This issue may be caused when another AspenTech product on an older version exists on the same machine as your Aspen ProMV. Please follow the steps below to resolve it.
Check to see if there are any AspenTech Products on older versions than Aspen ProMV installed in the machine (for example, if you have Aspen... |
Problem Statement: In the first revision of the Aspen Batch APC Installation Guide V12, it shows this URL for aspenONE Process Explorer:
http://<ServerName>/aspenbatchapconline/
or
http://localhost/aspenbatchapconline/
However, trying to access this page results in HTTP Error 404. | Solution: The correct URL is http://<localhost>/aspenbatchapc or http://<ServerName>/aspenbatchapc
The documentation will be updated with the correct URL in the Installation Guide found here: https://esupport.aspentech.com/S_Article?id=000097717
Keywords: batch, apc, url, http, error, 404, a1pe, aspenone, process, exp... |
Problem Statement: When trying to use the Inspector functionality on the Production Control Web Server, it is possible to get the next error when it is applied to large controllers:
Error:
Query timeout (Errror: -2147217871)
Query:
AW_Q_APPINFO | Solution: Apply the next procedure:
In the Web server, go to C:\inetpub\wwwroot\aspentech\ACOView and create a copy AWview_buffer.asp file, make sure to change the name of the original file to one you can identify (AWview_buffer_old.asp for example). Open AWview_buffer.asp file a text editor such as Notepad.
Using th... |
Problem Statement: This article aims to explain a known defect in DMC3 Builder's prediction plots display of the data range dates and times when multiple datasets are selected, so that users are aware of the issue when viewing prediction results. The target fix for this issue is V14 (Defect 600435). | Solution: When running predictions from a case that has multiple datasets added with different dates, the original dates of the datasets are not being preserved in the predictions graph data range but instead, they are tied together as segments of a continuous dataset. So for example, two datasets were added to a case ... |
Problem Statement: How to lock down PCWS manage and data entries for IQ, DMCPlus and RTE. This would mean make a certain web page read only for some applications. As shown below with RTE applications. | Solution: The following are the DataService config files in the Online server in which one can lock down data entries:
Aspen IQ ONLINEAPPS/cfg/AspenTech.ACP.IQ.DataService.config
DMCplus ONLINEAPPS/cfg/AspenTech.ACP.DMCplus.DataService.config
Nonlinear ONLINEAPPS/cfg/AspenTech.ACP.Nonlinear.DataService.config
RTE RTEC... |
Problem Statement: How to see the results for the assay D2887 in the Workbook when those are empty? | Solution: For seeing the results of D2887 assays do as follows:
1. Double click on the empty value.
2. Go to Results.
3. Change basis to Mass Frac.
4. Repeat the previous steps for all the D2887 Assays columns.
For oil characterization, the ASTM 2887 is a simulated distillation curve generated from chromatographic dat... |
Problem Statement: What to do if the Column Internals folder does not appear? | Solution: In some cases, *.apwz files do not have the Column Internals specified beforehand, which causes the Column Internals folder to not be visible in the left pane menu.
In order to see this folder follow the next steps:
1. Save the file in *.bkp format and reopen it.
2. Aspen Plus will pop-up window of Column s... |
Problem Statement: In versions prior to V12.1, the IQ Help File is not clear on the behavior of the Cusum Update Method. This article aims to elaborate on this topic.
Currently, the description that needs further explanation under the Aspen IQ Users Guide > Aspen IQ Modules > Lab Update (LBU) Module page > section on ... | Solution: The above description in the Help File can be clarified as follows:
When the accumulated error is greater than the LBUCUSUMLIM threshold, a lab bias update will occur. The number of lab samples that will be used in this raw lab bias update calculation is determined as the minimum of either:
The number of l... |
Problem Statement: How to remove or delete existing model variables from Variable – Tag mapping window? | Solution: If in case, user wanted to delete or remove an existing model variable from variable-tag mapping window,
Then, they can be removed only from the “Models | ‘Project linked model’ | Specifications | Mapping variables window”
Keywords: Delete mapped variable, Variable-Tag Mapping, Mapping Variables, Aspen ONLIN... |
Problem Statement: How can I find the Engineering Drawings included on for my Aspen Capital Cost Estimator project? | Solution: Aspen Capital Cost Estimator (ACCE) can estimate a quantity of Engineering Drawings, which contribute to the Engineering cost of the project.
The available drawing types correspond to the Basic Engineering and Detail Engineering phases of the project. ACCE reports these results in separate tables, each one c... |
Problem Statement: How do I create and modify an Engineering Workforce? | Solution: Aspen Capital Cost Estimator (ACCE) allows to customize the Engineering Workforces (EWF) that will participate in the project, allowing to create additional teams, and to edit the cost and hours of each engineering discipline.
Engineering workforces can be customized from the Engineering | By Phase and Engin... |
Problem Statement: How can I control the Rental Equipment on my Aspen Capital Cost Estimator project? | Solution: Aspen Capital Cost Estimator (ACCE) provides a field to control the Rental Equipment (ER) to be included on the estimate.
In order to fully control all the ER it is important to first review the results generated by ACCE’s system, since the Equipment Rental form will allow to:
Add equipment, if it’s missing a... |
Problem Statement: This article assumes there are no apparent problems with search in aspenONE Process Explorer (A1PE) when Domain Security is disabled.
After having used aspenONE Credentials tool to configure aspenONE search so that Domain Security is enabled, you may see multiple signs of poor performance when using ... | Solution: described below.
Background: When Domain Security is enabled, the Search Engine will tailor the search results to only the items to which the user has read access based on the user’s group membership (group used in AFW Local Security to define Role holding Read Privilege). To improve general performance, aspe... |
Problem Statement: During conversion process of a Proll file into an Aspen HYSYS; the converter encounters a consistency error related to a value that is been specified and calculated at the same time:
That makes that Aspen HYSYS solver is automatically turn on by design and the Proll Converter turn off it via back doo... | Solution: When Aspentech developed the converter, this issue was identified and an option ignore column solving during converting was added, this option reduces the inconsistency error in the test input files (around 100) at that time, so it was decided to not set Aspen HYSYS as on hold in Proll conversion it's better ... |
Problem Statement: It is common that users want to see results directly in the flowsheet to save time, however, pasting the stream report in the flowsheet might me unnecessary as the desired properties are little, thus a custom table might be the | Solution: .
Solution
Custom table option is located on Flowsheet folder in the navigation pane, there you can create a custom table clicking on new. It will ask you for a name.
Then you can add properties to the table by copying and pasting the properties that you want in the table, or you can use drag and drop the ... |
Problem Statement: In order to generate templates that show the information we need about the process, we can add properties and change the order in which they are displayed, however, in occasions it is needed to add properties contained in property sets created for the simulation, but the option add Property Set appea... | Solution: Once the property set that is to be used is correctly created and the properties properly defined, then we can go to Setup in the Navigation pane and go to Report Options, then go to Stream tab and finally click on Property Sets.
A window will prompt, there you can select the property sets that you want to a... |
Problem Statement: It is common that customers want to paste the stream report in the flowsheet in order to see the information of the streams faster just looking at the flowsheet. Here it is shown how to do this. | Solution: Pasting the stream report in the template is quite easy, just go to the stream report that you want to paste in the flowsheet and click on Send to Flowsheet option in the Stream Summary tab.
Then it is going to ask you if you want to synchronize the streams I the report, so that it gets updated every time th... |
Problem Statement: When using Column internals in order to calculate the hydraulics of the column, it is common to compare the results obtained form the Column Internals results to the results from the Column profile, then a difference is notorious, the reported flows are different.
As it can be seen, the flow reporte... | Solution: The explanation for these different values reported by tray is because the values for the vapor are reported with two different approaches, one is Vapor from the selected stage to the previous tray, and the other approach is the vapor to the selected stage.
For instance, observe stage 4, we can see that the ... |
Problem Statement: For some specific reactions, users can specify the heat of reaction according to experimental data, however, when specifying the value it requires a selection of the | Solution: The answer depends on the reference of enthalpy of formation of the components, commonly these values are reported for gases, and to consider the enthalpy of formation of liquids we must substract the enthalpy of vaporization of the component, so that to enter this value you must know the phases in the reacti... |
Problem Statement: When creating an Oil Manager blend, it is common to test it in the simulation environment, and in some occasions we can observe problems about the flashing in the results. For instance, in the following screenshot we can see that when mixing the Oil stream with water, the temperature of the mixture d... | Solution: This problem might be caused by the inputs, although they are not necessarily wrong, they could have caused a problem with the calculations. So we can go to the Properties environment and review the properties of the Blend.
In this case, analyzing the Property Plot tab, we can see how the Critical pressure o... |
Problem Statement: This KB article explains how to register the IQModel add into the COM Add-Ins | Solution: The IQModel add in is only supported for Excel 32 bit version
Please try the following
Navigate to the following folder C:\Program Files (x86)\AspenTech\APC\V10\Builder\Library
Confirm that the iqmodel.xla is installed
In Excel go to File>options>Add ins Go
Click on browse and a file explorer will open.
Navig... |
Problem Statement: We received some reports that commuted license key at client in Azure VM, the client application can't be invoked with SLM Configuration Error. | Solution: This issue is caused by SLM components conflict with COM ports in Azure VM, disabling the COM ports in Device Manger can resolve this problem.
The steps are:
1. Right click the Start Menu at left-button or press key Win+X.
2. Choose Device Manager from the context menu.
3. Expand the category Ports (COM & LP... |
Problem Statement: Frequently Asked Questions: Working with AspenTech software remotely from home | Solution: What are my options for accessing the AspenTech software?
Local installation on your computer. See below for licensing options.
Remote Server hosted and managed by your company, such as Citrix, Windows Terminal Services, or others.
Cloud environment provided by your company. The AspenTech software is supporte... |
Problem Statement: At Aspen Watch server, the necessary files cimio_setcim_dlgp_x64.exe or cimio_setcim_hist_dlgp_x64.exe are missed in folder C:\Program Files (x86)\AspenTech\CIM-IO\io\cio_set_cim\cimio_setcim\, and can't start CIMIO for IP.21 interface. | Solution: The root cause for this problem is we migrated IP.21 from 32bits to 64bits edition from V12.0, and the 64bits files of CIMIO for IP.21 interface are not installed with the installation kit issue.
Follow is the steps for workaround:
1. Re-invoke the installation, and choose Install aspenONE products.
2. At Pro... |
Problem Statement: How can the Aspen InfoPlus.21 server name be written to a local variable in Aspen SQLplus? | Solution: Use this code:
local myservername;
myservername = (select line from (system 'hostname'));
write myservername;
Note: If the SQLplus Query Writer is run on the IP.21 server itself the command will return the name of that server. If the SQLplus Query Writer is run on a client / end-user system the command w... |
Problem Statement: Unable to retrieve ProMV model prediction results stored in the local InfoPlus.21 (IP.21) through OPC-DA. | Solution: Launch Aspen SQLplus.
Select the IP21 server that resides on the ProMV Server.
Execute the following SQL Statement
update IP_TagsBranch set PE_#_OF_OBJECTS = 8;
update IP_TagsBranch set PE_Description[5] = 'AA_MVDef';
update IP_TagsBranch set PE_Branch[5] = 'AA_MVDef';
update IP_TagsBranch set PE_Descrip... |
Problem Statement: After changing the original name of the Aspen Unified server some post-configuration steps must be done. These changes are required to enable Aspen Unified to work correctly after renaming the server.
For this example, the machine is in WORKGROUP and not in any domain. | Solution: After renaming server of name, please follow below steps to enable Aspen Unified.
Open a file explorer and go to the next path C:\ProgramData\AspenTech\AspenUnified, then edit the AspenUnified.config file with a text editor program such as Notepad or Notepad++ to update the new server name on the value of key... |
Problem Statement: Aspen HYSYS V12 Stream Reporter (HSR 1.7.3) | Solution: HYSYS Stream Reporter (HSR) is an Excel spreadsheet utility that allows to import to a spreadsheet the material stream information such as conditions, properties and compositions, and also compare streams from different cases.
HSR can report properties from the following phases: Overall, Vapour, Light and He... |
Problem Statement: Prior to V10 CP3, there was an inconsistency in the variable status handling for disabled limits. When the Steady-state ECE for both high and low limits are 1.0e+6, the CV status becomes “Pred Only”. However, a CV with high and low limit ranks of 9999 would show a status of “Normal”. From the control... | Solution: The workaround to prevent the 'Prediction Only' status would be to enable one of the limits, set the limit to a safe value, and set the rank to something other than 9999.
Keywords: DMCplus
DMC3
Rank 9999
References: None |
Problem Statement: When opening Aspen Unified page, the next error message shows up preventing the page to open correctly. | Solution: Firstly, check on Windows Services that the Aspen Unified Agent Supervisor service is Running, if not click on Start the service and try again opening Aspen Unified web page.
If Aspen Unified stills not open, go to Microsoft SQL Server Management Studio and connect to the database, click on Security, open Lo... |
Problem Statement: This KB article provides guidance for installing the latest CP on a GDOT machine. It also explains on the SLM configuration before and after patch installation. | Solution: When upgrading a GDOT machine to the latest CP, use the following steps:
Launch aspenONE SLM License Manager:
Click on “Configure” and “Yes” to the dialog asking if you want to allow this app to make changes. The “SLM Configuration Wizard” dialog should appear:
Click on “Show Buckets”. This launches a dialo... |
Problem Statement: There is a defect in V12 APC Online where, after deploying and starting an RTE controller from DMC3 Builder, one or more of the following symptoms may be seen:
In DMC3 Builder > Online section or in PCWS > Manage, the Last Run Status hangs (is stuck) and does not update with every cycle
On the PCWS w... | Solution: This defect (ID 568020) was originally fixed in V12 EP1 for APC Online, therefore the issue can be resolved by applying this patch: Aspen APC Online V12.0 Emergency Patch 1
You can also reach out to our Support team for access to the latest patches for V12 APC by submitting a case here: Submit a Case
Keyword... |
Problem Statement: Minimum Alert Duration (MAD) is ignored for agents getting data from a CSV historian, alerts are sent out immediately the probability threshold is exceeded. | Solution: The MAD may look like it's being ignored if the Interpolation Mode for the CSV historian is set to None. This is because when the Interpolation Mode is None data points coming into Aspen Mtell may not be evenly spaced out, which can lead to multiple data points in each granule of time (for example, two data ... |
Problem Statement: Why is the column diameter calculated with Tray-Design in a RadFrac block significantly higher for Koch Flexitrays compared to other tray types (Sieve, Bubble Cap, Glitsch Ballast, etc ...) ? | Solution: By default RadFrac uses the Koch Flexytray Bulletin 960. However, the most recent version is 960-1. The new version should be used.
To specify that Bulletin 960-1 should be used, go to the RadFrac Convergence | Convergence | Advanced tab and select 960-1 in the Flexi-Meth drop-down list.
In the attached exam... |
Problem Statement: When trying to register IP21DAManager.dll in below folder,
C:\Program Files\AspenTech\MES\ProcessData for 64-bit
C:\Program Files (x86)\AspenTech\ProcessData for 32-bit
following error message is encountered.. | Solution: Check that the correct bitness of command prompt (cmd.exe) is bing used to register the IP21DAManager.dll for 32-bit or 64-bit. 32-bit command prompt can be launched from C:\Windows\SysWOW64 folder and 64-bit command prompt can be launched from C:\Windows\System32 folder.
Note: Command prompt will need to be ... |
Problem Statement: When trying to pull long periods of data using the Historical Values in the Excel Add-in on Microsoft Excel 2013, the user gets #VALUE! in the cells the data was supposed to be showed, although receives a “Success” message (see image below). This document explains why this happens and how to overcome... | Solution: This happens because Microsoft Office 2013 has limitation of 65536 rows for array formula. So, for instance, if the user system’s pulls data in a tag for every 1 minute, that means 65536 rows can hold up to around 45 days of data, thus Excel shows the error #VALUE! when that limit is reached.
In order to avoi... |
Problem Statement: There is a need to find the Priority setting of all the tasks set up in Aspen InfoPlus.21 Manager. However, clicking on each task individually is too tedious and cumbersome. | Solution: By using SYSTEM command in Aspen SQLplus to execute REG QUERY, it is possible to find the Priority setting for each task defined in Aspen InfoPlus.21 Manager.
Note:
The SQL script is to be run only on IP.21 server.
The account used need to have permission to run REG QUERY.
The account must belong to a role w... |
Problem Statement: Example to achieve the Pure Sulfur separation from the mixture of CS2, H2S, SO2 mixture. | Solution: This application is part of the sulfur process, where column could be used to separate sulfur from the mixture of CS2, H2S, SO2 mixture.
In the attached example, model is for the liquid sulfur as a single component “sulfur”. Based on saturated vapor pressure for the apparent sulfur component.
Aspen Plus dat... |
Problem Statement: How to change the APC Performance Monitor server name? | Solution: 1. Ensure you're logging with administrators account.
2. Change server name of InfoPlus.21 folow the KB Executable that edits the file paths in the historian config.dat file - h21chgpaths.exe.
3. Update ADSA configuration follow this KB: How do I change the computer name or nodename of the Aspen InfoPlus.21 s... |
Problem Statement: The plot Plan layout tool works with Aspen Basic Engineering to allow transfer and editing of plot plan coordinate data between ACCE and ABE for two way. | Solution: The step by step procedure for an example is described in attached pdf file.
Keywords: None
References: None |
Problem Statement: Why can I not open an APS Access Database model even if I have installed a version of Microsoft Access? APS uses OLE DB technology to read and write a model in Access Database with file extension .mdb or .accdb. The OLE DB component is installed with a Microsoft Access Database Engine (called Microso... | Solution: We recommend you:
Un-install the Microsoft Access Database Engine.
Download and install the 32bit version of Microsoft Access 2013 Runtime from Microsoft.com. Because APS is a 32bit application, you should download the 32bit version no matter if your machine has 32bit or 64bit Office.
You should be able to op... |
Problem Statement: This Knowledge Base article shows how to link a particular Aspen mMDM hierarchy (called Corporate2) to an Operations Navigator page in Aspen Role-Based Visualization. | Solution: Please download the attached file titled:
Linking_an_mMDM_hierarchy_to_an_OpsNav_page.doc
which provides step-by-step instructions.
Keywords: OpsNav
ODM
References: None |
Problem Statement: The V7.3 package of DVDs could contain as many as three (3) DVDs with DVD 2 as part of their label.
The three DVDs would be labeled as DVD 2T, DVD 2 (32-bit) and DVD 2 (64-bit)
Which one should be used to upgrade (or newly install) Aspen Role-Based-Visualization (RBV) | Solution: Aspen Role-Based-Visualization (RBV) actually exists on all three DVDs for different situations.
DVD 2T is the one to be used if using the all-inclusive token-based licensing model that was introduced in July 2009. It can only be used with token based run-time license keys. See our article 129084 for more det... |
Problem Statement: To improve performance, many of the user interfaces for Aspen Operations Domain Model (ODM), such as the ODM Advanced Editor, will temporarily cache data when reading from the database. The attached document discusses several mechanisms that cause ODM to release the cached data to cause the data to b... | Solution: Please download and review the attached document titled: Aspen ODM Configuration Guideline - Changing the Default Data Cache Settings.
The document has been prepared by AspenTech development team.
Keywords: None
References: None |
Problem Statement: This Knowledge Base article provides steps to resolve the following MMDM Validation errors:
Item (...) referenced by property BPCIdentifier of item (.....) could not be found
which may be encountered in the Publish Form when generic items are deleted in the Aspen Manufacturing Master Data Manager dat... | Solution: At the present time, mMDM does not provide built-in referential integrity. It is left up to the user to manage dependencies between various definitions. To resolve this situation, currently there is only oneSolution, which is for the user to undelete the definitions that are causing the orphaned references.
T... |
Problem Statement: mMDM (formerly known as ODM) provides several config files under \AspenTech\Enterprise\CDM\Configuration. Some have extensions of ?.config? and others have ?.adoconfig?. Those ending with ?.config? are known as workspace configuration files. A workspace describes to mMDM how to connect to a specific ... | Solution: Here is a description of each of the workspace files used by Aspen Manufacturing Master Data Manager :
File Name
Description
Used By
Default_Database
A default workspace for connecting to a live database connection. It obtains the DB connection info via a reference to BPC_Default_SQL.adoconfig.
mMDM Editor... |
Problem Statement: This Knowledge Base article provides steps to troubleshoot SmartClient startup and update issues. | Solution: The Smart Client is a mechanism that allows the mMDM Advanced Editor to be accessed from the mMDM (Web) Manager (mMDM?s web user interface).
There are two ways to launch the mMDM Editor. One is via the Smart Client on the mMDM Web Manager. Alternatively, if you are on a computer where mMDM has been directly i... |
Problem Statement: The ad hoc Aspen Production Record Manager (Formerly Aspen Batch.21) reports can fail with the following error message when run from the Batch Query Tool or Batch Detail Display:
Cannot find 'C:\Program Files\AspenTech\Working Folders\\Batch.21\temporary report.htm'. Make sure the path or internet ad... | Solution: The Batch.21 executable appends \Batch.21\temporary report.htm to whatever it finds in the ASPENWORKINGDIRdir registry key. This registry key is located in:
HKLM | Software | AspenTech | Setup
Make sure the contents of this key do not end with a slash. Assuming your install path is on the C:\ drive, the conte... |
Problem Statement: Is there a way to get the Business Party name via the reference in the class when getting the values from the class (i.e., without having to do a second query of the Business Parties where the identifier matches)? | Solution: To get the Business Party name via the reference in the class use the following syntax:
ClassValueFilter(ProductionField.Operator).ResolveIdentifier.Name
Keywords: None
References: None |
Problem Statement: This Knowledge Base article answers the following question:
Can MS SharePoint web parts access Aspen Operations Domain Model (ODM) data? | Solution: Data View Web Part is an MS SharePoint web part that can read from many data sources such as MS SQL Server, XML,.. and display data using XSLT. Aspen ODM exposes web service that allows external tools to access ODM data. Therefore, it is possible for the users to configure Data View Web Part to access ODM dat... |
Problem Statement: Is there versioning on the hierarchy / mMDM? Is rollback possible? If not, what is the point of versioning? | Solution: There is no versioning by Hierarchy – there is only versioning of the workspace or, more precisely, of the mMDM database where all your hierarchies live. What this means is that every time you make changes to your hierarchy and publish it, a new version of the mMDM database is created containing the changes. ... |
Problem Statement: This Knowledge Base article shows how to display Node Names in Aspen Operations Navigator (OpsNav) tree instead of resource names. | Solution: How to display Node Names in OpsNav instead of resource names
.
In order to display Node Names in Aspen Operations Navigator (OpsNav) instead of resource names you will need to create or load the OpsNavHierarchySettings class (see screen cap below), which needs to be added to the hierarchy in order to display... |
Problem Statement: How do I add an mMDM hierarchy to another mMDM hierarchy? | Solution: Let us suppose that we have two hierarchies that we want to join together to make maintenance simpler or to add additional content to one of them.
In our example we will join a hierarchy called Material with a hierarchy called S95.
1. Open each hierarchy and in its Hierarchy Definition Settings set the IsCo... |
Problem Statement: How to resolve the error S95 can't be connected. BPC S95 Web Service is not responding: http://<servername>/bpcs95webservicesanonymous/bpcs95webservice.asmx when trying to use S95 Search feature within Aspen Tag Browser. | Solution: Put the following URL in an Internet Explorer session:
http://<servername>/bpcs95webservicesanonymous/bpcs95webservice.asmx
Verify the following web page displays.
Scroll down to InitializeSession option.
Select the Invoke button.
If a similar error to the following appears, make the necessary changes a... |
Problem Statement: How to create a nested class item within another class in Aspen Manufacturing Master Data Manager. | Solution: The base class is created as an ordinary class, by right-clicking on the Classes folder and selecting New.
ClassA has been configured as the following:
Now create a ClassB to reference base ClassA where we set ClassA to be an array within ClassB. Note that you need to use the Data Types tab to add basic c... |
Problem Statement: This knowledge base article explains the reason for not being able to edit or publish from an older version of a Workspace. | Solution: To fully understand the reasons why it is not possible to publish from an older version of a Workspace, let us first understand mMDM’s versioning concept.
When mMDM is first used, all changes are made to a “Working” version. In fact, this is the only version that is writeable. At some point, the edits to t... |
Problem Statement: After adding items to a hierarchy in Aspen Manufacturing Master Data Manager the following Validation Errors window appears:
Duplicate Identifiers found | Solution: The reason this window appears is because the individual hierarchy properties have been set to not allow more than one kind of item to be added.
This setting is initially set when creating a new hierarchy. In the screen capture below, be sure to select the Allow multiple instances option when creating a hie... |
Problem Statement: When trying to download the AtOdmEditor from the Aspen Operations Domain Model (ODM) Web Manager page a download error is generated. The error says the AtOdmEditor.exe.config file cannot be found. This is an ODM Smart Client download issue on Windows Server 2008 with IIS 7.0.
This Knowledge Base arti... | Solution: The reason we get the File not found error is because under Windows Server 2008, the IIS 7.0 has restrictions on transferring certain files for the Web server. The two files recognized as not found are the new files we added recently to ODM: AtOdmEditor.exe.config and AtOdmEditorOffline.exe.config.
To allow t... |
Problem Statement: Knowledge Base article 125366 shows how to view the Aspen Infoplus.21 ( IP.21) data in Aspen Web.21 through Aspen Operations Domain Model (ODM).
This KB article provides a description of an advanced, yet easy to implement, feature of the integration between the ODM/IP.21 and Web.21. | Solution: Web.21 graphics support the building of a template for simplifying the construction of multiple complex graphics that contain repeated entities like reactors, pumps, motors etc. The templates work by specifying one or more replaceable parameters that you can use in scripts and/or tag name. For example, let's ... |
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