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Problem Statement: How do I find the mass or molar flow for a component on each tray in the column?
Solution: In Aspen HYSYS you can obtain a graphical display or tabular data for the components in the tray sections. This is available under Column Performance / Plots. You first click Plots and then View Graph or View Table. In both forms (Graph or Table), there is a button at the bottom left corner named Properties. ...
Problem Statement: Is it possible to create a table in the flowsheet reporting properties reported in the Stream Analysis tools such as Envelope, Critical Properties, Cold Properties, etc.?
Solution: You can create a custom table to report any property of any stream in your simulation. To do this use the Data Tables option located in the Customize tab in the Ribbon. Create a new table clicking on the Add button. When you look for your Stream Analysis variables, you can filter the search selecting the Anal...
Problem Statement: How to delete the labels for the objects in the flowsheet.
Solution: If you would want to hide the labels for certain streams or unit operations on the flowsheet. You can select the concerned objects and then right click to select- Format Label- Hide Label as shown in the figure below. Keywords: Format Label, Hide Label, formatting flowsheet References: None
Problem Statement: What do Higher and Lower dead bands mean in a Digital Control Point operation?
Solution: Higher and Lower Dead Bands allow you to specify the upper and lower deviation respectively of the threshold value. The set point is accompanied with an adjustable differential gap or dead band value, this value allows small deviations to occur in the PV value without triggering changes to the OP state. T...
Problem Statement: What is the default location of preference file?
Solution: The preference file is stored in C:\Users\username\AppData\Roaming\AspenTech There is a file specific to each version and it is of format Aspen HYSYS Vxx.PRF Keywords: preferences, file location References: None
Problem Statement: The status of the Hyprotech SQP Optimizer indicates ‘violated constraints’, as shown below: However, the current value of the process constraints functions is above the minimum specified in the Derivative Analysis tab.
Solution: One of the reasons why this message can appear is because the user defined their constraints (in the Constraints/Objective Function page of the Derivative utility) as inequalities of the type Minimum < Current Value < Empty As a workaround, the user should specify a maximum value for the process constraints, ...
Problem Statement: How do users export the component's composition from the spreadsheet to a stream?
Solution: First of all, users have to input the composition data into spreadsheet and make them exportable. This means the data in the spreadsheet should be a calculated data. Usually, user can make another column and have the exactly same data by using formula. Secondly, users have to export each number onto the t...
Problem Statement: How do I add a new color scheme?
Solution: If there is a necessity to add a new color scheme for your flowsheet. You can follow the steps shown below. 1. As shown in the figure below go to the Flowsheet/Modify Tab and from the Conditional Formatting drop down select <Add New>. Â Â Â Â Â Â Â Â Â Â Â 2. Once you select the <Add New>, Select Q...
Problem Statement: Is there a way to display fraction digits in a user variable?
Solution: Yes, it is possible to modify the decimal points displayed in a User Variable. 1. Go to the User variable you want to modify and open the window where you edit the code. You’ll see the Units cell. By default is Index, but change it to User. 2. Open the Simulation Options window by going to File tab | ...
Problem Statement: How to add case study results to a flowsheet.
Solution: The steps to place your case study results on Flowsheet. 1. Go to a Case Study. Select the results (each row separately) and right click. Click Send to / Select Data tables / Create New. 2. You can continue this for all the different rows. 3. Then go to the Navigation Panel on the left- Go to Da...
Problem Statement: How to create a template for model summary?
Solution: If you wanted to create a template for reporting via Model Summary you can select manage templates option from the drop down menu for template. Then select new to create a new template. Choose the required variables to be included and then click ok. It will be saved as new template. Please give a name to the ...
Problem Statement: Why doesn't the Air Cooler solve when Air Inlet and Product Temperatures are specified, but the Air Flow is not specified? What parameters are required to solve Air Cooler exchanger models?
Solution: In Aspen HYSYS, the Air Coolers are simple exchanger models. When the Air Flow rate and the Air Outlet Temperature are not specified, Aspen HYSYS will not solve as there are multiple solutions associated with this combination. Air Coolers use a simple heat balance calculation to solve where the heat load on t...
Problem Statement: Why does the UA value not remain constant when we click the "Transfer UA to End Point" in Rigorous Shell & Tube tab?
Solution: That is because the Log Mean Temperature Differences (LMTD) values shown in the performance tab are calculated differently for a simple end model compared to simple weighted model and EDR Rigorous models. The LMTD is corrected for weighted models and Exchanger Design and Rating (EDR) rigorous model and not co...
Problem Statement: How do I customize the Fly by window in Aspen HYSYS?
Solution: When a user hovers over the stream in Aspen HYSYS this displays the values of the variables specified in the Fly by setup. The default variables are Temperature, Pressure and Molar Flow. The default variable can be changed in the “File | Options” in Aspen HYSYS. Select “Simulation” in the “Options” page and...
Problem Statement: How do I export data to Microsoft Excel using the Hypotheticals Manager?
Solution: In version 8.6 and 8.8, you can select desired data and use Copy-Paste functionality ( Ctrl C+Ctrl V). Another way of doing this, using "print Datasheet" functionality. Below is how you can do it: 1) Open Hypothetical manager and right-click to select “Print Datasheet� 2) Uncheck all but “hypoth...
Problem Statement: How to configure the Auto Upload Tool V8.8 with the Collection Server option
Solution: This knowledge base article provides the configuration procedure for the Auto-Upload Tool V8.8 (AUT) with the Collection Server option. The Collection Server option can be used when a firewall does not permit a user to configure the Auto-Upload Tool with HTTPS, EMAIL or SFTP option. Please follow Solution A...
Problem Statement: How can I remove an old server from the server list in the SLM License Profiler?
Solution: This solution will provide you with instructions on how to remove an old license server from the License Server drop down list in the SLM License Profiler. To remove the old license server, follow these steps: 1) Open the Windows Registry by clicking Start Menu > Run and type regedit.exe. Click OK. 2) ...
Problem Statement: How do I ensure that SLM logging is enabled and working properly?
Solution: This knowledge base article provides a checklist that can be used to ensure that SLM logging is enabled and working for both Auto-Upload Tool (AUT) submission and manual submission methods. Auto-Upload Tool (AUT) submission is the recommended and best method for submitting usage logs. The latest AUT can be ...
Problem Statement: When we run loads.exe and then click on add, we get the following error: "unable to add the sentinel RMS license manager service to the system service registry. Is the service already installed? Error (431)". How do we resolve this?
Solution: 1. Use the?? "Remove" option when running loads.exe found in C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel RMS License Manager\WinNT. 2. Run loads.exe again and use the "Add" option. The sentinel RMS license Manager Service should be inst...
Problem Statement: What is the difference between SLM Version and Sentinel Version?
Solution: Sentinel Version – This refers to the version of the software development kit (SDK) used with the version of SLM Tools installed. SLM Version – This refers to the version of the licensing DLL file (STRGXI2.DLL). This DLL file is stored in the following directory. · 32bit OS: C:\Program Files\Common Fi...
Problem Statement:
Solution: Keywords: References: None
Problem Statement: Can I restrict a client machine from opening more than one instance of an AspenTech product?
Solution: Currently, the License Manager does not have the functionality to limit or restrict the number of product instances that can be opened on a client machine. Please note that each instance of the product that is open will consume tokens, if using a token license. Keywords: Restrict Share Limit Reserve Open Se...
Problem Statement: How do I check the current MTU size on the network?
Solution: AspenTech's network license server requires to have port 5093 on TCP and UDP open and the MTU set to 1500 (V8.8 and higher) or 7512 (V8.7 and below) for it to work as designed. To verify your current MTU, run the following command from an elevated command prompt (run as administrator). Type the following i...
Problem Statement: How to create a plot over time that shows the duration of time spent at specific token levels (not just peaks) from the Max Daily Token Usage Report data? *The Max Daily Token Usage Report spreadsheet is one of the usage reports provided to customers through the AspenTech support website. *If you...
Solution: This knowledge base article explains how to use the raw data from the Max Daily Token Usage Report to create a plot over time that shows how long was spent at certain token usage levels (not just peaks). This will provide more insight into token usage behavior of the software users. 1) Add a column titled "...
Problem Statement: How can I check my license expiration date with the SLM License Profiler?
Solution: To use the SLM License Profiler to check the expiration dates of the licenses: 1. Start the SLM License Profiler by clicking Start | Programs | Aspen Tech | Common Utilities | SLM License Profiler. The SLM License Profiler dialog box is displayed. 2. Select either a license server or a local license...
Problem Statement: After installing a license server, attempting to load License Information in SLM License Profiler will throw an error message similar to this: "Could not find License Server "(Server IP)" or profile information for "(Server IP)". Error 18: The license for this product or feature could not be found....
Solution: Even though the license file is copied to the correct folder you need to remove the .SLF extension off the name of the file. 1. Open Windows Explorer and browse to the usual location where the network license should be saved: C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel RMS License Mana...
Problem Statement: What Engineering products use which license keys?
Solution: Attached (Product Names vs License Keys.xlsx) is a list of the license keys that are used by the Aspen Engineering Suite (AES) and the associated Aspen products that will consume them. Keywords: license keys Aspen Engineering Suite AES products References: None
Problem Statement: Are there any examples for Aspen Batch Distillation?
Solution: After installation of Aspen Batch Distillation application user can able to find examples in below path C:\Program Files\AspenTech\Aspen Batch Distillation V7.X\Examples Corresponding documentation reference user can see either in documentation DVD under Aspen Batch Distillation folder under help file whi...
Problem Statement: Cannot add a steam stream in Petroleum Refining's petroleum distillation column.
Solution: In sample case “Petroleum Column” appears some steam inlet streams. There is no way to add steam streams to the petroleum column any more. This is due to the way the architecture of the model has changed. When RefSYS was originally created, the petroleum column was based on the HYSYS column with an option for...
Problem Statement: What is the D2887 option inside the FCC reactor environment?
Solution: The D2887 option in FCC is implemented according to the API method. Users can't change it and when users select "Internal feed", it will always use the API conversion and transform it to TBP values. When users used the external feed, there are two options. If the API option is selected, the distillation data...
Problem Statement: Where do I enter Light Ends data in Petroleum Assays?Â
Solution: In Aspen HYSYS V8.0, 8.2 and 8.3, Macro Cut Table of Petroleum Assays includes a particular section for Light Ends in Set Up tab (see below) Since Aspen HYSYS V8.4 Macro Cut Table in Petroleum Assays was replaced by Aspen Assay Management. In this new interface, light ends information should be included i...
Problem Statement: How do I find the Coversion of Hydrocracker products and how is the conversion calculated?
Solution: The hydrocracker product yields are available under the Results page as shown in the screenshot below. The conversion is calculated as follows: Conversion weight % = 100 x (light products + distillates) / feed mass flow rate Conversion volume % = 100 x (light products + distillates) / feed volume flow rate N...
Problem Statement: Why is the pseudo component representing the FBP of the assay reported as 700+ and not the values entered in the assay manager? The assay has been imported into the Assay Manager and characterized normally. The crude standard cuts in the assay are given up to 1050 0C, but the Hypos generated cover th...
Solution: The problem lies with the components list that has been used. The Hypos available in the component list do not go over the boiling point of 700 0C. Therefore the generated hypos are restricted to this boiling point. The default component list that has been added should be replaced with the petroleumcomp1_exte...
Problem Statement: How to access the specified heat of reaction in Aspen Batch Modeler for use in Aspen Simulation Workbook.
Solution: If you want to access specified heat of reaction variable in Aspen Batch Modeler for use in ASW , please do the following steps. Step 1: Open c:\program files (x86)\aspentech\AMSystem v8.8\bin\OnSaveBatchsepScript.vb  using Notepad. Step 2: Change InvokeLibraryScript "BatchSep", "DeleteCustomRxnModel...
Problem Statement: How to collect fractions for each receiver during batch distillation simulation
Solution: You can refer to the example file in this solution to develop your own process. Here are the key steps for adding receivers and finding the results. 1. Add Receivers: Four (4) receivers are present in the attached simulation. Three of them work as Liquid receivers and one of them works as Vapor Receiver. ...
Problem Statement: Even though Aspen Batch Modeler V8.8 is installed, the Batch Modeler file opens in V8.4. Right-clicking and opening with the modeler V8.8 also doesn't open the file in V8.8. The same problem applies to all the modeler products (ACM, Aspen Plus Dynamics etc.)
Solution: Please follow the steps below to set the version to V8.8 1. Go to computer’s start menu. 2. Right-click on Set Version- Aspen Modeler V8.8 under Aspen Tech/ Process Modeling V8.8 3. Click "Run as administrator" 4. A window pops up. Click "Yes" in the following window. You...
Problem Statement: There are several methods that can be used to calculate the values of RON and MON for a material stream defined completely from a component list, as a function of the individual component properties. This solution describes how to generate these values, and how to report them when the field for RON (...
Solution: To report the values of RON using different blending methods, first access the values of this property for the mixture/assay components. Open the component list shown in the panel for the defined fluid package in the Properties environment (click in ‘Edit Properties’ as shown below). In the new window that ap...
Problem Statement: What happens when the Valve Hysteresis is enabled and disabled?
Solution: For a relief valve, when "Valve Hysteresis" is enabled there are addition set points for closing the valve considered other than the Set pressure and Full Open pressure (provided under Design-> Parameters page for a Relief valve). The ‘Closing Pressure’ is the pressure at which valve will begin to close form ...
Problem Statement: What is Disable/Enable Auto Linking supposed to do, with Aspen Petroleum Schedular?
Solution: A new feature of Auto-Linking of events has been added with CP2 in V8.8 This feature means that dragging an event bar close to the end of another event bar located on the left hand side automatically links the dragged event to the left event if the distance between the event edges becomes small enough. This f...
Problem Statement: What is preventing Aspen Process Sequencer from displaying properly in Aspen Process Control Web Server (PCWS) when using Internet Explorer 11 (IE11) or Google Chrome?
Solution: Aspen Process Sequencer does not support Chrome, however it does support IE11. To use Aspen Process Sequencer with IE11, the user would need to set the document mode in IE to IE5 Quirks. From IE browser, hit F12 to bring up the Developer Tools. Then select document mode and click on IE5 Quirks. The Aspen Pro...
Problem Statement: What is the external_db.m2r_cfg file used for?
Solution: When connecting to an external database, a typical method is declaring the connection, and supplying the connection parameters directly in the Aspen Production Execution Manager ("APEM") code, using the DB_SHARED_CONNECTION function. However a different approach that has several advantages is declaring databa...
Problem Statement: Java is using “.” as wildcard, When using the function MATCH to find a string in an array and PACK to select the corresponding element(s) from another array, the character '.' acts like a wildcard. How to return only 'third' in the following example? How can I exclude '.' as wildcard? MESSAGE(PACK({"...
Solution: Java is using . as wildcard, and it can be excluded by a backslash. For example "\a.c" as in the example above Keywords: Java Apem MATCH PACK aEBRS References: None
Problem Statement: How do I change Regional settings for MOC? Regional settings (Locale) are mapped on the Windows settings by default. This default can be overridden by using the OVERRIDE_LOCALE setting in the flags.m2r_cfg file based on ISO standards. Also, regional settings have an impact on the language in which th...
Solution: You can Override the Windows Regional settings by user the MOC flag OVERRIDE_LOCALE. The Locale (language/country settings affects number separator, date formats,) definition. If Locale defined Windows Regional Settings are overridden. Valid values are, for example: en, en_US. If language/country is not val...
Problem Statement: How do I change the Tomcat logging properties? Tomcat generates many logs and cant take up space or you may want to enable additional logging to troubleshoot an issue.
Solution: To change the Tomcat logging you will need to navigate to the Tomcat folder using windows explorer. Typically the Tomcat folder is located in c:\Program Files(x86)\Common Files\AspenTech Shared\Tomcat7.x.xx\bin Double click on the file Tomcat7w.exe You can change the 'Level' to enable more logging or le...
Problem Statement: Is there any easy way to customize the Stream Summary?
Solution: Currently, the stream table format (TFF) file needs to be modified to create a customized stream summary. It is not that easy to get the TFF file to create the desired format; hence, many customers have requested an easier graphical way of customization. Finally, in version 2006, the Stream Summary form will ...
Problem Statement: This Knowledge Base article provides troubleshooting steps to resolve the following issues with aspenONE Process Explorer: · Process Explorer thumbnails images not visible in Search Results · Published Tags are not visible within Search Results · Tag Type-ahead not working for...
Solution: Please download and review the following attachment: A1PE_Troubleshooting_Guide4.pdf Keywords: a1PE References: None
Problem Statement: Is it possible to get stream results in terms of Dry Basis (without moisture) in Aspen Plus?
Solution: Dry basis is the expression used for calculations in which the presence of water is ignored. In Aspen Plus, all calculations are done on a wet basis by default. We can check this dry basis option in order to avoid manual calculations. To activate the dry basis option, go to Results Summary | Stream (Custom) |...
Problem Statement: How to package Aspen Engineering Products for a silent installation while connecting to remote a Aspen Properties Database.
Solution: Many customer environments do not allow installing any databases on a local user machine. These particular customers may maintain a central SQL Server to host their databases. This solution article provides instructions for creating a silent install package for installing Aspen Properties Database locally on ...
Problem Statement: How to control the tank level using a logical expression driven by a Spreadsheet operation
Solution: The spreadsheet operation is able to handle If-Then-Else statements that can be easily used to manipulate several operations in Aspen HYSYS Dynamics such as valves, based on user specified conditions. The attached file is an example of how to maintain a tank (V-100) level managing the liquid outlet with valve...
Problem Statement: This solution is the guideline on how to achieve data transfer from Thermal to Mechanical.
Solution: This is Japanese Solution.Please see the attachment. Keywords: JP- References: None
Problem Statement: How do I know if I am using the latest version of Aspen Assay Converter?
Solution: The Aspen Assay Converter version is independent from the Aspen HYSYS version. The Aspen Assay Converter file version can be checked by following the steps below. 1. Go to the folder: C:\Program Files (x86)\AspenTech\Assay Converter 2. Locate the file AFAMAssayConverter.exe 3. Right click and ente...
Problem Statement: How to solve: "The required version of Visual Studio for exporting models was not found - compilation aborted."
Solution: Visual Studio provides the compiler and linker for ACM to export models into Aspen Plus or Aspen HYSYS. The official supported version of Visual Studio can be found in the ACM documentation under Compatibility Notes. Although the compatibility is version specific, if a different release of Visual Studio is in...
Problem Statement: How to fix a crashing problem when the TEMA sheet is intended to be printed in Aspen Shell and Tube Exchanger V8.8?
Solution: The root cause of the issue is related to Windows 7 with .NET Framework 4.6. The .NET Framework 4.6 provided by the Microsoft Security Update does not have the method System.Printing.PrintQueue.GetDpiX needed in System.Printing.dll. There are two options to solve the problem: Revert the security update U...
Problem Statement: How to connect a workstation to use the Aspen Properties Enterprise Database (APED) on another computer.
Solution: There are times when customers want to have their Aspen Engineering software use the APED database that is located on another computer. This could be that they do not want to install Microsoft SQL Server xxxx Express onto their individual computer. The instructions will give the information to configure this ...
Problem Statement: Table MIP (Mixed Integer Programming) is attached to a MultiPeriod (PPIMS) model. When you run the model, you get the following error: "MIP model has no integer variables" What is the reason for this error and how can it be solved?
Solution: In table PERIODS, there is an optional column called "MIP". It allows a user to define for which periods you want to use MIP. For example, in the table shown below, Mixed Integer Programming will be used only for periods 1 and 2, but not for period 3. If column MIP is present in Table PERIODS, but there a...
Problem Statement: In the PIMS iteration log, the following message can appear: DISTRIBUTION XYZ TO ABC VALUE 1.35 EXCEEDS 1.00. In what situations (i.e. what instances of the message) should some action be taken by the modeler?
Solution: As with many questions about PIMS, the answer is "it depends". This message can appear when Table PCALC is used. The issue is that when Distribution Coefficients are >>> 1, then the error of the pool quality is being magnified, or multiplied, by that coefficient. This can make models unstable because the err...
Problem Statement: Modeling Ammonia Flooded Evaporators with Aspen Shell & Tube Exchanger
Solution: OBJECTIVE The example file will enable you to setup an Ammonia Flooded Evaporator rating case in the Shell & Tube Module of the EDR program and help analyze results. PROCESS DESCRIPTION Model a Methanol-Water mixture cooling process on the tube side vaporizing Ammonia on the shell side. Enable rating/checki...
Problem Statement: Aspen PIMS V8.8 is taking more than 10 minutes to launch
Solution: This article will outline the instruction to reduce Aspen Products launch latency. Aspen Applications will check for licenses during launch depending on the License server and bucket configuration in SLM Configuration Wizard. Configure the client machine to priorities license server and bucket: Follow KB...
Problem Statement: How to configure a client machine to use a network license for V8.X and older
Solution: Here are the instructions - Go to Start | Programs | AspenTech | Common Utilities | Configuration Wizard. Select `Yes? radio button to answer `Will you be connecting to an SLM server over the network.? Click Next. Enter or highlight the license server name that you want to use. Review bucket information lis...
Problem Statement: In Aspen Petroleum Scheduler, How to resolve the error "Unable to open database file(MS Access Database)" on launching Demo model which results in crashing of APS. The Root cause for the problem is : 1. Either The machines does not have MS Access driver installed [or] 2. The default connection f...
Solution: Please try the below solution : Solution 01: ( Create a default MS Access connection ) a) Open ODBC Administrator . Go to User DSN b) Verify that a data source named “MS Access Database” exists. c) If it does not exist, then please create a new connection, with the same name, same driver, by click on “Ad...
Problem Statement: When you run more than one case in PIMS V8.8 while connected through the Cisco VPN client, you may occasionally receive a "Failed to Validate
Solution: ID in PrSolutionID table. Please run the model again and generate the results." Solution This is a possible issue in PIMS V8.8, and can happen in certain cases when connected to the Cisco VPN client. To work around this issue, you'll need to commute the PIMS licenses using the license commuting tool (pleas...
Problem Statement: When trying to open a project in IQ Power tools the following error shows: Project Load Failure.
Solution: This error usually shows after moving the project folder to a different location. The full path for the project directory is directly stored in the project file. Below image shows the error: Locate the *.proj file and open it with notepad. The 4th line shows the current location expected by the project: ...
Problem Statement: Sharepoint 2013 security does not allow custom master pages to be uploaded directly to the Share Point Master Page List. If you do, you will see an error message like: "Code blocks are not allowed in this file" This solution provides workaround on how to update the Aspen Master Page for a Sharepoin...
Solution: Aspen Master pages are located at: C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\TEMPLATE\FEATURES\CUINavigationBar\aspendefault.master And C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\TEMPLATE\FEATURES\RBVCompatibleView\aspendefaultCompatible.master By def...
Problem Statement: This solution describes how to add command line arguments to Aspen Cim-IO Store and Forward processes when the interface device was configured using the I/O wizard.
Solution: Note, if you are using V9.0+ of the Aspen Cim-IO Interface Manager, do not continue here, instead refer to knowledge base article 146539-2: How do I use Cim-IO Interface Manager to set additional parameters for the S&F processes? When configuring a Cim-IO device using the I/O Configuration Wizard, a text bas...
Problem Statement: After following solution 14172 and registering both 32-bit a 64-bit Aspen SQLplus ODBC Drivers, you might get the following error: The setup routines for the AspenTech SQLplus ODBC driver could not be loaded due to system error code 193.
Solution: To start troubleshooting, please verify that libc21.dll exists in C:\Program Files\Common Files\AspenTech Shared. If not, running the repair installation is necessary. If libc21.dll is in the aforementioned path, add it to the environment variable PATH. To do so: 1. Go to the start button, right click on ...
Problem Statement: Can I model Screw Compressor in Aspen HYSYS?
Solution: The Screw Compressor is a new compressor model introduced as a part of the Compressor Unit operation in HYSYS V9. Prior to V9, there is no unit operation in Aspen HYSYS that can directly model a rotary screw compressor or any other type of screw compressor. However, there are couple of work-arounds that have...
Problem Statement: What is the reason for History plots to show NaN in HPT on PCWS even though there is a value shown in process explorer plot and in .
Solution: Check to see if ADSA connection handshake between the PCWS and Aspen watch is successful by performing a test connection on the ADSA client config tool (Please right click + run as admin while opening ADSA client config tool). Also check to see if Aspen public data sources have been added correctly while t...
Problem Statement: When clicking on the Export to KGTower in the Tray Sizing utility, I receive a message in the trace window that says that KG-Tower is not installed in my machine even though I do have it installed.
Solution: The version of KG-Tower installed might not be compatible with the Aspen HYSYS version, and so the installation check in the registry is mistaken. However, the .kgt file is still generated in the directory and can be opened and used in KG-Tower directly. Keywords: Column analysis, Tray, Packing, Sizing, Ratin...
Problem Statement: Why does the print of the API sheet occupy 25% of the page?
Solution: There was a defect in Aspen Exchanger Design and Rating V8.8 and ealier where the print out is small when you right click and select print. This has been fixed in V9. The workaround in V8.8 is to use the option from File / Print and select the APIsheet. This should give the right size. Keywords: Print, small,...
Problem Statement: Equations and Example Benchmark Calculations for Two Phase Orifice Sizing and Vapor Noiise and Reaction Forces using Aspen HYSYS
Solution: The attached PDF contains a validation with hand calculations for two phase orifice sizing and vapor noise and reaction forces inside the Safety Analysis Environment. This gives two forms of the Leung Omega Methods as implemented in the Safety Analysis Environment. 1. For cases that are saturated or two-phas...
Problem Statement: How to access the Dynamic Depressuring Utility via VBA?
Solution: The following code can be used to gain access to the Dynamic Depressuring Utilities in the simulation file. From that point, the user can execute specific methods to all utilities or further select which of the utilities should be read or manipulated. Dim hyDepressUtil As CDynDepressuring Dim utilVar As Var...
Problem Statement: How do I configure Citrix Server and Client?
Solution: Please refer to attached configuration document which shows step by step direction about Prerequisite, Installation & configuration of Citrix Licensing server, Installation & Configuration of Citrix server and Client. Keywords: None References: None
Problem Statement: How is the Aspen Properties Excel Calculator used?
Solution: The Aspen Properties Excel calculator provides rigorous physical properties as Excel built-in functions. These functions are easy-to-use, can be integrated in spreadsheet calculations, and provide full access to all the property methods and models available in Aspen Properties. You can use these functions to ...
Problem Statement: In versions previous to 8.0, the method to change the fluid package was to select portions of the model, then with all the equipment highlighted, right mouse click and select "Change Fluid Package". Where is this located in versions higher than V8.0?
Solution: The "Change Fluid Package" button is not supported since V8.0. The new feature used for this task is the "Fluid Package Association" button, which is located in the Home menu. For more information, please refer to Solution ID: 142291 How to change the fluid package of a single or multiple components in Aspen ...
Problem Statement: AspenHysys.exe v8.8 crashes and the windows error log indicates error with KERNELBASE.dll
Solution: Open the software with another user account, if this works, the corrupted user profile must be recreated by the system administrator. If it still doesn't work, repair the system files of the computer, you can use this Microsoft solution as a guide: https://support.microsoft.com/en-us/help/929833/use-the-syste...
Problem Statement: In v 8.8 and V9 the valve manufacturer and ANSI-ISA valve type can not be selected. While in 8.6 and prior versions this selection was available. Why?
Solution: In pre V8.8 versions, the valve sizing/method options seemed to be miscategorized. There are basically two sizing methods: Fisher Universal ANSI/ISA In the Pre-V8.8 versions, with each of the above selections you also had another menu for selecting valve manufacturers as a sub-selection. This was wrong. These...
Problem Statement: What options do I have to edit the Custom Stream Report in Aspen Plus V8.8?
Solution: To begin customizing your report, go to Results Summary | Streams (Custom): or The “Default” summary will appear after clicking this section, this report will show all the information relevant to all the streams and all the properties that have been added to a property set, including multiple un...
Problem Statement: How do I prevent the error, "Error Loading Documentation Builder", in Aspen HYSYS V8.4, during a documentation builder for the PSV module? PSV Plus Error: Error Loading Documentation Builder
Solution: Microsoft Access is a prerequisite for this application. Install Microsoft Access, then retry loading the documentation builder. Keywords: PSV Plus Microsoft Access Documentation builder HYSYS V8.4 References: None
Problem Statement: How do I prevent the error, "Error Loading Documentation Builder", in Aspen HYSYS V8.4, during a documentation builder for the PSV module? PSV Plus Error: Error Loading Documentation Builder
Solution: Microsoft Access is a prerequisite for this application. Install Microsoft Access, then retry loading the documentation builder. Keywords: PSV Plus Microsoft Access Documentation builder HYSYS V8.4 References: None
Problem Statement: What are some tips for migrating from Aspen HYSYS V7.3 to Aspen HYSYS V8.x?
Solution: Below are some quick Tips for pre-V8 users, when they are migrating: 1. Basis Manager is "Properties" Environment now and can be accessed from environment selection on left Hand side (LHS). 2. "Utilities" are under "Stream analysis" under "Home" tab in ribbon bar. 3. Object palette is "model palet...
Problem Statement: What are the new refinery reactor models available in Aspen HYSYS Petroleum Refining V8.8?
Solution: Three new naphtha hydrotreater models - Naphtha Hydrotreater, CatGas Hydrotreater SHU, and CatGas Hydrotreater HDS- are introduced in Aspen HYSYS Petroleum Refining. The Naphtha Hydrotreater is used to pretreat feeds going to the reformer or isomerization unit. The main purpose is to remove sulfur; however,...
Problem Statement: How to display windows side by side in Aspen HYSYS V8.
Solution: To display window side by side, below is the method: · First hover the cursor over the window's tab and right click to check it is "Dockable". · Place mouse on the top bar and drag the window, a four-point compass activates as shown below - drop the window onto one of the four points to dete...
Problem Statement: How to specify when PPM, PPB or "trace" will be used for component fractions in stream results? What does "trace" mean for component flowrates or fractions?
Solution: It is possible to specify that PPM, PPB or "trace" to be used for values in the Stream Results or in the Custom Stream Results. Stream Results The units used for component fractions in Stream Results can be specified in Table Format Files (.TFFs), which are located under C:\Program Files\AspenTech\Aspen Plu...
Problem Statement: How do I change pipe roughness for all pipes in Aspen HYSYS?
Solution: In this example, it shows how to find all pipe segment using pipe typename ("pipeseg"). Backdoor variables are used to obtain all fitting types in each pipe. FittingTypes = hyPipebd.BackDoorVariable("FittingType.500.[]:Name.0").Variable.Values Roughness of pipe can be changed by ":Length.552.[]". Keywords: ...
Problem Statement: Where can I find the demonstration files for the Safety Analysis Webinar hosted in July 2015?
Solution: Attached to this knowledge base article you will find the demonstration files from the July 2015 Safety Webinar, "Reduce the Time and CAPEX of Pressure Relief Analysis Projects using an Integrated Process Safety Solution" so you can follow along with the recording. Keywords: webinar files, PSV, Safety Analysi...
Problem Statement: We use tiered pricing for purchases and sales in our Aspen PIMS model, but we want to control the order in which they are sold. For purchases, by default, less expensive tiers are purchased before more expensive tiers. For sales, the default behavior is the opposite: higher-priced tiers are sold befo...
Solution: Tiered pricing uses Table ALTTAGS to define aliases for purchases and sales. In order to define different prices for a given material or utility, different tags must be used in Tables BUY, SELL, UTILBUY or UTILSEL. The default ordering of buying or selling these tiers is determined by economics. Because the...
Problem Statement: Troubleshooting the Documentation Builder in the Safety Analysis Environment
Solution: The Documentation Builder is a tool in the Safety Analysis Environment of Aspen Plus and Aspen HYSYS which allows you to generate reports for you relief device analysis. The tool uses Microsoft Access to generate the reports. Microsoft Access, however, can have some odd interactions depending on your computer...
Problem Statement: What causes the "Error creating DMCplus Context" error when simulating controllers in APC Builder?
Solution: The message "Error creating DMCplus Context" indicates that the simulation engine is unable to resolve the current controller configuration. The issue is caused in situations where the controller model does not have any curves associated to some of the variable i.e. these row or column associated with the var...
Problem Statement: When running many cases (more than 80) in big models, especially for PPIMS, MPIMS or XPIMS, it can happen that Aspen PIMS crashes. One possible cause of the crash is that the maximum size of the Results.mdb is reached. The Results.mdb, as any Microsoft Access database, has a 2 gigabyte file size limi...
Solution: One possible solution to avoid the crash is to review the size of the Results.mdb for one case. A good approximation is that the total size of the database will be the database size created for one case, times the number of cases. If that goes close to the 2 GB limit, you need to run fewer cases at a givne ti...
Problem Statement: The Recursion structure for transferred streams in multi-plant model are generated by PIMS during global matrix generation. There is no PGUESS nor PDIST available in global model. If I look into the matrix of global model, the initial error distributions are all 0.01 for transferred streams. How doe...
Solution: PIMS refers M2M (Initial Model-To-Model Error Distribution Factor) option in Advanced tab of Recursion Settings. The default is 0.01. Keywords: MPIMS XPIMS Recursion Settings References: None
Problem Statement: Why doesn't the excel sheet open from my model tree on double clicking? Some users randomly see this issue.
Solution: Excel performance can be erratic if there are "orphan" Excel processes open. First, make sure that all excel instances are closed. To do this, open task manager by pressing Ctrl+Alt+Del or right click on the taskbar and select "task manager". In the processes tab, check for any "EXCEL.exe" entries. If you f...
Problem Statement: Activated Dynamics allows you to convert your existing steady state compressor model into a dynamic model with no additional inputs. Apply pre-made templates, emergency scenarios, and results to obtain a full dynamic model without the need to input additional specifications.
Solution: Aspen HYSYS V8.8 now offers Activated Dynamics for one, two, or three stage compressor configurations. A dynamic compressor flowsheet is created from the steady-state model with minimal input using pre-made templates for frequently analyzed emergency scenarios. Users with minimal to extensive dynamic experien...
Problem Statement: How to manipulate the Controller mode using the Event Scheduler?
Solution: You can use the Event Scheduler to manipulate the mode of the controllers that you have in your Dynamics simulation in an automated process. If you want more details of how to use the Event Scheduler, please see Solution ID 135823. In the Event Scheduler, you can define an Action in an Event and set the Type ...
Problem Statement: This knowledge base article describes how to configure a client computer to use a Network License for V8.8 and below
Solution: This Knowledge Base article walks you through configuring SLM Clients (i.e AspenTech applications) by using the SLM Configuration Wizard. The SLM Configuration Wizard is used to configure the SLM application on all computers connecting to an SLM server on a network or running SLM locally. To configure a cli...
Problem Statement: This knowledge base article describes which version of the SLM client tools is required to properly log the fractional token usage.
Solution: The products will run with SLM V8 but these older versions of SLM would not handle fractional tokens (1 token for more than 1 MV or user). For fractional tokens to be logged each client PC must have the version of the STRGXI2.dll file that is at Build 2014.0.1.351 or higher if running aspenONE V8.x, or Build ...
Problem Statement: How do AspenONE versions correlate with Aspen PIMS versions?
Solution: Here are how the AspenONE release versions correlate with Aspen PIMS versions. Note that anytime the Aspen PIMS version changes, a new license key is required. AspenONE Aspen PIMS Version Version v2004 150000 v2004.1 160000 v2006 170000 v2006.5 to v7.x 180000 v8.x 190000 v9 - v11 190000 Keywords: P...
Problem Statement: How to move records from one folder to another folder using Aspen SQLplus
Solution: SET EXPAND_REPEAT=1; FOR SELECT record_name AS moveit FROM sourcefolder WHERE record_name LIKE ''xxx'' DO INSERT INTO destinationfolder(record_name) VALUES (moveit); DELETE FROM sourcefolder WHERE record_name LIKE moveit; END; -- The "SET EXPAND_REPEAT=1" command prevents overwriting of existing occurrences b...
Problem Statement: What is the procedure to configure controller(s) for data collection in Aspen Watch Maker?
Solution: The procedure is different for controllers deployed through the legacy ACO base platform (using CCF & MDL or MDL3 file) and the new RTE platform (DMC3 Builder). ACO base platform (CCF + MDL/3) 1. Before proceeding to add a controller to Aspen Watch, please make sure that the controller is loaded and running...
Problem Statement: This knowledge base article describes how to check the version of the Software License Manager (SLM) client software.
Solution: This Knowledge Base article shows how to check the version of the SLM Client dynamic-link library core component, which is (STRGXI2.dll) Sometimes it may be necessary, for troubleshooting purposes, to determine if a particular .dll file is the correct version. 1. Locate the STRGXI.dll file, which ...
Problem Statement: Problem with the Aspen Properties databases not being restored when opening Aspen Plus for the first time after installing on Windows 7 or 8 for multiple users as is common at Universities.
Solution: Although LocalDB by default is delivered and installed on Windows 7 or 8 or 10 it should not be used under this situation. Customers can switch from LocalDB to SQL Server on Windows 7 or 8 or 10 using the following steps: 1. Install SQL Server 2008 Express R2 SP3 or later version as a pre-requisite. Create ...