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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Very comfortable, Good service
Came to Philadelphia for one night and stayed at Le Meridien. We were able to check in quite early---a plus! The staff was very attentive and friendly. The room was very comfortable. The bed had one of the best mattresses I've ever slept on. We even emailed the hotel GM asking where we co... | 4 | null |
Great....but...
Hotel is in great location across from some great restauarants, including the one in the hotel. Lobby is beautiful and one of the nicest I have experienced. Gym is also one of the best I've seen in a hotel. The problem with this hotel, and it is a big one, is lack of sound proofing in rooms. Even at a n... | 4 | null |
Tired, tiny, and unfriendly staff.
I would not recommend this hotel. I had been warned the rooms were tiny, so I booked to stay in a "Mega" room, which was very small. A large part of the advertised floor space was taken up by a corridor holding a closet. The room didn't match the look of the one in the photo in the we... | 2 | null |
the worst hotel experience ever
Do not stay at this hotel.
Our first room had a large leak in the bathroom, we got moved to another room with an a/c unit making far too much noise. I could hardly hear front desk on the phone when telling them about it. When I went downstairs to tell the manager, Ryan, he was disinteres... | 1 | null |
terrible
I checked in and keyed into my room fine. I'm aware a $60 hotel room isn't going to be excellent, but what I got was beyond awful. The room had one light fixture, in the far corner, leaving the entire room dimly lit which I can live with. I walked into the bathroom and noticed a huge hole in the wall. Fine, I ... | 1 | null |
Typical top-end hotel for large city in USA
An o.k., clean hotel for the price level, conference discount to US$200+ per night. I travel internationally several weeks a year, and I'm generally being driven to hotels that offer reasonably priced or free Internet service and less costly breakfast. These two items cost me... | 3 | null |
Good experience.
We booked the Allerton via Hotwire. We received a fantastic rate and the room was small, but probably very standard for Chicago. After two nights of sporadic sleep due to the elevator right outside our door, we asked to move to a different room. They were very accommodating and moved us to a room away ... | 4 | null |
Perfect
I found this place from a friends recommendation in desperation as the hotel I previously booked had a broken air conditioner (it was 97f out). I called last minute and they had two rooms to pick from. I needed four nights so this was welcome news. As I walked up to the front door I had to second guess myself a... | 5 | null |
Find something better
For the really high price, great photos, and wonderful sounding descriptions, we thought we were in for a treat by staying at this hotel. Unfortunately, that is not the case. The front desk is understaffed so be prepared to wait for a while when you check-in or call for any reason.
The descriptio... | 2 | null |
Fabulous location
The hotel was great, but I have to say the location is the best part. Very central to sightseeing, shopping and transportation. Also, because it's right on the river it was really easy to find your way back, you just had to find the river. We had booked two rooms and both were great. The room with the... | 4 | null |
Decent place, good location
Metro 1,2 and 3 are a one minute walk away. Express takes you downtown in no time.
Duane Reade is just around the corner, as are Starbucks, Subway, some banks, churches, DVD rental and so on. Central Park is ten minutes away.
The old building has new bathrooms and old AC. A big bed and smal... | 3 | null |
Had a better experience the last time I was here....
First, I conducted a cocktail and dinner event last night for 145 customers and cannot offer sufficient praise to the event banquet and a/v teams. They did an outstanding job and would consider the property again for a business function. That said, one of the main at... | 3 | null |
Great Place to Stay
We stayed here a couple of months ago. We were very pleased. My husband had business in DC, and I came along to do some sight seeing. We loved the happy hour wine hour every night, and we enjoyed seeing people bring their dogs. Apparently dogs are very welcome in the hotel. Nice touch. They have wat... | 5 | null |
Undergoing renovations
Currently (mid Oct 2012) the bldg is covered in scaffolding for external renovation. Only a bit of interior renovation in lobby area right now. I suspect interior hallway renovation next (because the carpet is old and worn)
Although the building is old and getting updated, the rooms (at least the... | 3 | null |
Pretty standard stuff....
I've stayed here a couple of times for business. The hotel is easy to get to and is convenient for the freeway. There are a reasonable number of bars and restaurants in the area so plenty of choices for eating out. The hotel restaurant has a limited menu but the food is OK if you choose to eat... | 3 | null |
Not expensive - just wished they lived up to their promise
Booked this hotel because my son and I were going to be in San Diego for 8 days - the price was right, the accomodations were OK - a bit noisy depending on the clientelle and where your room is situated. Weekends were worse for noise as people would honk their ... | 2 | null |
All good - Just can't get away from pot smell after lunchtime each day
Hotel was pretty good, albeit more expensive than it should be. Worst thing was the constant smell of pot from lunchtime onwards each day, presumably from people smoking it in the alleyway below. But it is hard to get away from the disgusting smell ... | 4 | null |
Location is everything!
Stayed here for four nights and have to say this will be our go-to hotel for stays in NYC.
1) Location is fantastic - walking distance to Times Square, Rockefeller Center, and Central Park but also a bit removed from the bustle of Times Square and close to some "off the beaten" path places we ma... | 5 | null |
Okay place but a few small issues
Big downtown hotel with clean rooms. But all was not perfect. The bathroom fan runs all the time and can't be shut off. I have to assume that it was intentional. The showerhead worked, but not properly. That was surely not intentional and is a minor maintenance problem. The most intere... | 3 | null |
Right on Times Square!
Have recently stayed in the Edison hotel, it was right on Times Square and central for a lot of sightseeing. Although, the decor of the hotel could do with upgrading, the rooms were clean, the beds comfortable. The shower was powerful and the towels were soft. All in all a good hotel. I would sta... | 4 | null |
better than youth hostel, worse than a motel; no WiFi in the room
The accommodations were very basic; there wasn't even a coffee maker in the room. The location is really good, but that likely won't be enough for me stay here again. The thing that prevents me from going here again is that there was no internet connecti... | 2 | null |
Unbelievably poor experience at this hotel..
I need to gather my thoughts and compose myself before I describe how this hotel treated myself, my wife and my 3yo daughter during our stay. We are tired and about to step onto a 15h flight home to Sydney, so at this time I will just say "don't stay at the W in San Diego". ... | 1 | null |
VERY BAD!!! dont stay here
Rooms are from the 1980's maids simlpy hung my towels back up that were on the floor, no new ones...I know because my wife wiped off her eye makeup the day before. WOW!!! Place is digusting. Only one elevator was working, oppisite end of the building. Front desk manager (Arvid) is an idiot...... | 1 | null |
Very good stay overall, nice hotel!
We stayed in a junior suite with our 14 year old and 4 year old. It was on the smaller side compared to other suites I have stayed in, and more expensive. Pros - the staff was very friendly and accommodating to our requests, very clean room, room service was great, breakfast at Norma... | 4 | null |
Great Hotel Location for Exploring LA for a Couple of Days
My daughter and I recently took a cruise from Los Angeles to Vancouver. We decided to go to LA a couple days early to relax and explore the area other than Disneyland where we have already visited. The concierge (Albert) was super and full of great suggestions.... | 5 | null |
New hotel but not maintained well
Stayed here for 5 nights due to its proximity to Canal St but I wouldn't stay here the next time I visit New York simply it is located in not nice neighborhood. Also, the hotel alone looks new but not well maintained though.
The staff was friendly, at least they tried but you can stil... | 3 | null |
Nice hotel in an airport location - Really around 3.5 stars.
I generally break up my reviews into sections, then give a rating for each section, then average the sections. Not perfectly scientific or fair, but it's pretty close. My ratings are 0 to 5 stars. Also know that I give all hotels worldwide the same considerat... | 3 | null |
Stuck in a smoking room on the 2nd floor = poor rating
We booked a non-smoking room three weeks in advance of our trip and when we arrived in the evening were told they only had a smoking room on the second floor left. Naturally, the room stunk like a cigar shop - my wife had to go out and buy deodorizer to spray aroun... | 2 | null |
Exceptional Stay....
We used the Fairfield East for our family to stay from Alaska and New Jersey, to attend our Aunt's 80th birthday party. I blocked 10 rooms with Debbie Matthews and from day one we were given the most outstanding service and consideration.
Our rooms were located on the 2nd and 3rd floors facing the ... | 5 | null |
Vegas Vibe
Husband and I went away for the weekend and chose the Hard Rock. We had never stayed here before and we loved it. If you are looking for a quiet hotel this, may not be the hotel for you. If you are looking for fun, lots of energy, dancing etc.. this is the spot. There are a lot of younger people which may be... | 5 | null |
Inner Harbor Convenience
Steps from Inner Harbor attractions, spacious lobby with bar featuring happy hour specials. Valet parking is available and self park is in a garage next door or a lot across the street. Our room was quiet and included a fridge and a coffeemaker hidden in a cupboard. This is not the nicest Renai... | 3 | null |
Nice hotel, nice staff
Just returned from 3 nights mid week. Nice clean property, rooms are good sized for NY, by that I mean not huge but not small either. Room had a desk, sitting chair with lamp, microwave and frig, nice sized TV. We had 2 people in a King room and were happy. Had breakfast coupons for the buffet at... | 5 | null |
family/business combo trip
rooms were very nice, hotel was clean and upscale, breakfast was good.
Negative, onsite parking was expensive. | 4 | null |
Horrible
Vending machine had too little variety, cockroach in room, beeping possessed microwave, early alarm by cleaning lady. | 1 | null |
It's a dump!
I booked this trip for our 20th wedding anniversary celebration with Hotels.com based on the information provided on their website. I reviewed the pictures, the customer feedback, the star ratings by the customers on Hotels.com. Given some comparisons to known hotels and the information provided, I figured... | 1 | null |
Almost perfect!
The staff at the hotel were all wonderful. They anticipated our needs, upgraded us from a Fenway room to a small suite at check-in, and gave recommendations when asked. The suite was very comfortable and the bedding was really plush. Eastern Standard had great dinner and breakfast, Island Creek Oyster B... | 4 | null |
Never again!
My husband and I arrived here on 10 June and were allocated a room on 15th floor. From the start the room was a real disappointment - dark and dingy and there was a strange smell. There were stains on the curtain valance. Within a short time the ants came out to play on the bedside table!! My immediate ins... | 1 | null |
DON'T STAY HERE!
NO A/C IN THE COMMON AREAS RUNNING PROPERLY (the corridors to the rooms are like Suanas), NO HOT WATER AT 9:30 A.M., POOL OUT OF SERVICE FOR ENTIRE WEEK FOR REPAIRS (though I was told it should only be a day or two AFTER I prepaid my room) (NO REFUNDS ON A PRE PAID ROOM FROM CHOICE HOTELS!). General cl... | 1 | null |
Not my favorite
The location of Aloft was great for visiting The Domain for dining and shopping. I went to the bar at the end of the night I arrived to find out more about the hotel. There was a full bar and the bar tender and guests were very nice. Although the hotel room was clean, I would not stay at an Aloft again.... | 3 | null |
Disappointed
I traveled to Philadelphia with my partner to visit family while he attended to some business in Center City. The hotel itself is a former Ritz-Carlton and has an old Philly charm to it. Valet service and check in were a breeze. The staff was very friendly.
When we got to our room, the shower had zero wate... | 2 | null |
Excellent Service
I came up to Boston for the Marathon in April and the Westin being right at the finish was in a perfect location. The hotel had a very sleek feel but not cold at all. The room was excellent. Beds were very comfortable and the service was phenomenal. Food in the restaurant was very good with comfortabl... | 5 | null |
Dismal. Everything is too much trouble.
Thoroughly dismal. The ambience is joyless.
Lovely building and location but the service is SO disobliging. (Apols for capitals but I need the emphasis.) Couldn't access rooftop bar despite loads of room for no good reason - paying guests take lowest priority here. No coffee mach... | 2 | null |
very cosy and nice aerea
This boutique hotel is very nice! We had a wonderful time in san diego and even if our room was quite tiny the hotel is just renovated and looks really nice! The parking is a bit expensive but if you go duing the weekend you can easily and cheapily manage to park in teh street. The aerea in whi... | 4 | null |
Never Again
If I could give negative points, I would! I couldn't even believe this place. First of all there is ZERO security in the parking garage. Second the rooms were mediocre at best. The building is old and looks it in the daytime. Third... this is not a family friendly hotel nor a neutral hotel. This hotel has a... | 1 | null |
don't stay here
horrible, moldy, dirty. they don't do housekeeping until after 1 week. no coffee in room. horrible, horrible, horrible. TV kept turning off. Bulbs burned out. Dishes were dirty.
noisy. Bed was hard. Doors slammed. It is not a good value. I would not stay here even if free | 1 | null |
Good location, poor breakfast
Hotel is avarage+ value for money, but not exceptional. Room was ok, but a bit dark. Even if our room was not facing the Post street noise came into room at nights. Bathroom was spacious and good. If coffee and tea are enough to make breakfast great then that’s what it is, but if you expec... | 3 | null |
Perfect Location, Great Staff, Loved it!
The Bryant Park Hotel is now my go-to hotel for NYC. The location can't be beat, right across from Bryant Park and a few blocks from Times Square and Rockefeller Center. My husband, three-year old daughter, and I stayed at the Bryant Park Hotel for a long weekend in April, we ha... | 5 | null |
Great Location
Our recent four night stay was very good. We took a 5th floor room after being told that there was no desk in an available 11th floor room. Our room was on the small side for two people. We had to make sure that the TV/wardrobe doors were closed at night to avoid running into them if we got up in the nig... | 4 | null |
Black Mold in Bathtub/no towels at checkin
I traveled 3 hours, checked in, unloaded our bags and left to work. Came back to the room late at night to find there were NO towels in the room and mold "black" in the tub. (i took pics). We went to the front desk and was told that they were out of towels so I asked why they ... | 1 | null |
Stay- Away Price is resonable but needs remodeled or tore down!
Carpet stained, wallpaper coming off the walls. Lobby, and the room is in terrible shape. dirty, soiled, bad service, they acted like it hurt them to help us! I asked for a nearby resturant, and they told me there were none. | 1 | null |
location and service is great!
The hotel is within walking distance of everything really! It is very pretty and being my first visit to Chicago was just the experience I was looking for.
We actually even had an issue with our AC unit in the room one night and the maintenance guys were quick to respond, and we were als... | 5 | null |
More like a "poor plus" if half-points were allowed.
Just completed a 2 night stay at this property making it 3 times I've been a customer since summer 2006. It is cheap, relatively convenient for those wanting access to downtown Seattle and the service is decent. That said whatever remodel occurred when I stayed here ... | 2 | null |
Good Choice if on a Budget
Centrally located in easy walking distance from most of the Philly must see sites. If you're healthy and not afraid of walking, we even trekked to the Art Museum, about a 30 minute walk. Easy access from the Airport train also. Getting a breakfast is a real plus; the choices are definitely an... | 3 | null |
EEEWWWW!
My room was directly over the patio of the restaurant and terribly noisy. The carpet was disgusting, the lampshades peeling, the furniture all dinged up, and the bed lumpy and just plain old. It was like spending the night in a musty attic. I left and went to Henderson Wharf, which was lovely. | 1 | null |
Nice stay
Good location. Casino nearby fwiw. Easy access to highway. Nice staff. I'd recommend staying here. Larger room with work area. | 5 | null |
Disappointed
I have stayed at the Park Plaza four or five times usually when attending a conference held there. My rooms have always been fine. Not big but very adequate and looking out on the street. Once I was even upgraded without request to the floor which had continental breakfast. This past week, I stayed for two... | 3 | null |
Very good experience
The Embassy Suites is just across the river (and the famous bat bridge) from downtown Austin. It's in the SoCo (South Congress) area of the city which is a convenient location. There are tons of restaurants and stores around it. It is not so close to the university, but is still walkable. Other hot... | 5 | null |
Clean, but needs maintenance attention.
My family and I had a room on the 3rd floor that was clean, but the toilet was loose and wobbled when used. The shower fixtures were loose and difficult to turn off and on. We arrived around 5pm and had to wait about 30 minutes for a room to be cleaned. There were no fresh towels... | 3 | null |
Charming hotel in the heart of NYC
Not a full service hotel, but if you're not bothered by that, you'll love this place. The hotel is intimate, quiet, and has the feel of old New York...or at least what I imagine old New York to feel like. We booked the suite for our family of four and found it lacking for nothing--esp... | 5 | null |
Rooms smell like mildew and mold!!!
I rented a 1400 square foot suite for $829.00 per night. What a disaster!! The room smelt so badly of mold i could not breath and felt sick to my stomach the entire time. The suite number is 540, please dont rent it! Although the room was very spacious, the decor in the room is horri... | 2 | null |
A classic with some glitches
When you're outside the New Yorker Hotel, there's no doubt that you're looking at a piece of history. It's a gorgeous old building. Step inside and you're in a big lobby with a 24/7 "Tick Tock Diner" off to your left and Cooper's Tavern (a more upscale restaurant/lounge) off to your right, ... | 3 | null |
A real dump
This hotel bears no resemblance to the property depicted on the web site. Start by walking up two flights of very narrow dark stairs (there is no ground floor lobby) Check in at a very cramped, dark desk area and then discover there are no elevators in the hotel. Carry your bags up more flights of narrow da... | 1 | null |
100% Satisfaction Guarantee?????
Let me start with the positive experiences. The staff was tremendous. They were extremely friendly, helpful and went out of their way to make you feel at home. The room was clean and the bed was perfect for my back. No problems. Now for the challenges - My outside view was a black mesh ... | 3 | null |
BED BUGS
Avoid this, if you don't want to sleep with bed bugs. | 1 | null |
Very Average Stay in Hollywoodland
Just returned from our July 4th stay at the newly acquired Loews Hollywood Hotel. Traveled with our family of 4 - 2 adults, 2 kids 15 & 11. We stayed in a Junior Suite on the 7th floor with 2 King beds overlooking the Hollywood Hills and sign.
Pros:
Great location for Hollywood sight... | 3 | null |
Hidden fees
The service is ok and the hotel is in a good location, but they charge you $12 for parking even if you don't have a car. And in my case, I was charged $12 for "self park" and another $16 to use their deck for one night! The rooms are very, very cramped and the plumbing is terrible. Save yourself the headach... | 1 | null |
A GREAT FAIRFIELD INN
This was a fabulous Fairfield Inn. Not the average Fairfield Inn decor, thank goodness, Upscale type furnishings , wide attracrive hallways, super comfortable beds. Bathroom was big and had lovely countertop for all make-up . Very clean , good location, and friendly staff. It felt good to stay the... | 5 | null |
OUR STAY AT THE DAY'S HOTEL
We were pleasantly surprised by all aspects of the Day's Hotel. The rooms, service, breakfast (although not included), were excellent. We lost an important item in the room, and they were very helpful. While the hallway was still a little shabby, the room looked as if it had just been renova... | 1 | null |
Nice hotel. Great Guest Service!
Very tropical feel. Room is ok for 1 night, but not more. Parking is the only big downside of the hotel. It is a lot on the property which should be free for guests!?? Everyone was friendly and helpful. | 4 | null |
A Gem
My wife and I thoroughly enjoyed our stay at Beacon Hill Hotel and Bistro. The room overlooked Charles Street, but was quiet, nicely appointed and very clean. The staff was friendly and helpful in every way. We arrived before our room was ready, so they took care of our luggage while we marched off to the Freedom... | 5 | null |
Hot Water?!
We stayed at the Travelodge after attending a concert at Key Arena.
On the plus side, the location was convenient, the bed comfortable, the desk service very helpful.
On the minus side, the water never got hotter than luke warm in the sink or shower, several lamps and outlets didn't work, and the hammering... | 3 | null |
Pretty nice deal with Hotwire, but not great
I booked this through hotwire for a one-night stay. I booked it for a 4.5 * hotel. The hotel was very nice, but I am not sure worth 4.5 stars. The rate through hotwire was only about $ 60.00 cheaper than their website's rate. Not sure that is such a great deal. The location ... | 4 | null |
Tired and worn
The old section of the hotel is in serious need of renovation. It's stinky and worn. The "new" section is better, but hallways are dark and dingy, and the rooms are only a slight improvement. They must be relying on their location, which is right on Union Square.
We were disappointed in our first room, w... | 2 | null |
2 words - "Design Flaws"
I stayed in this property for one night on May 30th - of all the business traveling I do, this property provided, hands-down, the worst night of sleep I have gotten so far this year.
CONS:
1. the room is very clean, but the design layout is very poor. the shower cannot be turned on without ste... | 2 | null |
Horrible hotel
We stayed here recently and it was the worst experience I have ever had. When we booked the room, the description was Deluxe suite. Our expectations were atleast 2 double beds, but when we reached there the room had one sofa bed, one king bed, AC was not working, the shower was clogged. We requested for ... | 1 | null |
Dirty
I was relocated after Priceline.com messed up my booking, and the hotel sent me here. The room was dirty, the towels and sheets smelled like hospital linen. The breakfast sucked, the wifi was weak. I kept using the stairs, I was worried that the elevator would get stuck. Do not stay here if you want a clean room,... | 1 | null |
want an honest opinion?never stay in this "hotel" !!!
This hotel is the worst hotel we have ever stayed in...the lobby looks nice but as soon as you leave the elevator the reality will hit you. The room was OLD, DIRTY, THERE WAS A TERRIBLE SMELL, THE SINK WAS FULL OF MOLD, YOU DONT HAVE WIFI IN THE ROOM, AND NOOOO AIR ... | 1 | null |
Extreme Disappointment
Stayed three days in April, 2012. Were promised room with balcony and got a second floor room with none. Asked to upgrade, staff said none available. May have been true day we checked in but next day,there were plenty of rooms available.Competent desk staff would have assisted us. Our room had di... | 1 | null |
Business Trip - Convenient, but not good
Hotel was recently re-done to look more hip. Rooms are awful. Bathrooms are tiny. Windows in rooms are tiny. Gym is ok. This is a huge hotel and I would imagine very difficult to keep up. Very conveninent to Grand Central, but all-in-all not where I would choose to stay. | 2 | null |
Dirty and old hotel.
Stayed here for a few nights in July, being my first visit to LA I was unsure where to stay and opted for this hotel due to it's location and price. Let's start with the good points, the location is ideal if you want to visit Hollywood, which is a short drive away. If you have no car the public tra... | 2 | null |
Good price, but still needs work.
My daughter and I recently stayed at the Milford Plaza Hotel for a mid-week get away. The price was great. They are offering specials while the hotel undergoes renovations. The location is great for Broadway shows and Manhattan attractions. Rooms are small with few amenities. Bathroom ... | 3 | null |
One of the worst hotel experiences I've had
This has been an unbelievable experience. I would recommend people stay away from this hotel. Here's the problems I had in one day:
1) Checked in at the Premier Hotel side of the property (which I had booked). When I got the the room I found a room with problems. 1) Toilet di... | 1 | null |
Great room....but that's about it
The only thing good about our stay at The Empire was how nice and clean the room and hotel was in general. Unfortunately that is the only thing that was pleasant about our stay.
When we checked in we were supposed to be given a waiver explaining that we would be charged an extra hundr... | 2 | null |
It's OK...
If you can get this place at a reasonable rate, it's doable. The breakfast is a step up from the ordinary (read Best Western) continental breakfast. I had yogurt (with out gelatin), an an apple, hard boiled eggs and granola.
The pluses:
Clean bathroom. I've stayed in much pricier hotels with far dirtier bat... | 3 | null |
Two visits in two months, both excellent!!
We stayed at this hotel in June and July and both times we very impressed with our stay. In fact we went back the second time because of the quality of service etc the first time. The staff at this hotel were the friendliest, most helpful we met on a 4 week holiday in the USA.... | 5 | null |
You guys are great
My son and I traveled to Boston on Sunday September 16th to attend the Patriots game and to look at Northeastern University and the staff at the Colonnade went out of their way to make our stay very special. They were kind enough to run to the Back Bay train station and pick up tickets for us for the... | 5 | null |
Annoyed by the condition of the rooms!
I was in San Antonio from the 13th-17th and my first impression of the hotel was wow, its really nice. Checked in, went upstairs to room #1038 and was happy with the appearance. I chilled in the room for a bit then I heard the first problem, the toilet was leaking and I was annoye... | 2 | null |
King room with pullout sofa
Stayed here with 2 12 year olds for 4 days. The King bedroom was separate from the living room and dining area. Comfortable mattress and tons of storage. There was a 32" flatscreen in the bedroom.
The dining area was large with 6 padded chairs. A mini-fridge and old style microwave were hid... | 3 | null |
The Iroquois experience
We stayed at the Iroquois Hotel as a result of the hotel we had intended to stay at being booked out for 2 additional days we needed to stay in NY. The location of the hotel was the second most best thing about the hotel, the best was by far the service. The Concierge, Vanessa, was exceptional a... | 4 | null |
stay
Lobby, hallways, elevator very dirty. Mattress was poor quality, along with the bedding. TV remore did not work, heating unit very loud | 2 | null |
Wonderful Stay, can't wait to visit again...
We went on a Tuesday and left on Thursday, everything about the room, hotel and ammenities were above and beyond wonderful. Nothing to complain about, the breakfast was great, several options, staff was nice and courteous. | 4 | null |
Things were going well until....
We were awoken at 9:00 am ON A SATURDAY by the sound of sawing (sounded like they were cutting metal) from the construction sight adjacent to the hotel. Mercifully the sawing stopped after about 5 rounds of sawing, then came the car alarm (the thing was going off for what seemed like fo... | 3 | null |
Great location
We stayed at this hotel for three nights. The location is wonderful, just by seaport. The lobby is nice and welcoming. However, our room was not the best. Air conditioning did not work properly. Staff was great and they were very nice, they changed the room for us but the second room was exactly the same... | 3 | null |
A real disappointment
Let me say that this was my 4th stay at the Paramount and until now it was a great little find which I actually told friends and colleagues about- that has now stopped.
Let me firstly say the location is great, rooms are fine and adequate and the bar staff and bar are great- that being said the fr... | 2 | null |
Nice & Clean
I made my reservations at Castle Inn based on other TripAdvisor reviews and I'm glad I did. This is not a large hotel but it was clean and in a good centralized location. There are 2 very narrow parking spaces reserved for check-in and you walk up a few stairs to go to the lobby and check in. The man who c... | 4 | null |
A good place to stay near U Chicago, but only if there are no other options.
We stayed here for our daughter's graduation from the University of Chicago. While it is the closest hotel to the University, our stay could be described as tolerable, at best. While the lobby of the hotel is OK, the rooms are in bad need of u... | 2 | null |
Average
Beautiful old building. very central . lovely receptionists
But room was very small. Thankfully I was alone
AC was noisy ,toilets was flushing toilets. asked for repairs nothing done.
Cleaners chatting & giggling in the corridors & knocking on my door at 9am everyday for room service!
SUPER CONFI BEDS | 2 | null |
Well done!
I can only echo what others have said: friendly, helpful, accommodating staff; the best location imaginable in SF...adjacent to all the cool and unique stores and great restaurants, and at the gate to Chinatown; quirky pop culture decor that works; VERY quiet. Our room was large, two closets and a nice-sized... | 5 | null |
Good location and surprisingly quiet
I stayed here one night before heading out to a family wedding. It is well located and has friendly staff. Although I didn't have time to enjoy nearby attractions on this trip, I would stay here again. | 4 | null |
Great Location
If you are looking for a nice holiday visit to San Francisco, this is the place to stay. Ask for the Tower and get a room overlooking the ice rink in Union Square. If not you may end up in the older part of the hotel that is more victorian and has smaller rooms but is nice if that is what you like.
The ... | 5 | null |
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