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Terribly maintained hotel
We booked a stay here to tour the historic area of Philadelphia. The only good thing about the hotel is the location and the nice shuttle drivers. The hotel is poorly maintained. One elevator was broken both days, the wireless internet did not work, one bed in our room had a broken box springs... | 1 | null |
Everything is good
Starting with the check-in, everything is smooth and easy. While it's a busy, noisy place because it adjoins the convention center, I didn't find that there was any noise or disturbance on my floor or near my room. The room is neat, clean, and well kept. Service was good.
My only complaint, if it is ... | 5 | null |
Service unacceptable for a business hotel
An important overnight mail package arrived for me. They did not notify me, did not bring it to my room. I only discovered that it had arrived the day after it reached the hotel, when the sender wanted to know why I had not responded. At that point the hotel found it. A day lat... | 1 | null |
Poor service and poor value for money
I stayed at the Mansfield for 4 days and was really disappointed. We stayed in a double double parlour room (one of the more expensive) and it was pokey and very dark - more importantly it wasn't clean. The bedside table and desk were covered in dust and the counterpanes on the bed... | 2 | null |
Very Disappointing
The Comfort Inn (I'm also a Choice Privilege member) at 2641 W. Union Hills Drive in Phoenix, Arizona 85027 is in deplorable condition. They are renovating yet remain open to capture the Spring Training business. Terrible experience. Toilet doesn't flush, and there is no exhaust fan. The space above ... | 1 | null |
Security Problem, No help from staff
My room door was left wide open and curtains were also pulled open where anyone could see into the room. I came in after working all day to a door that was propped open and curtains were wide open. Hotel staff said they did not have a manager on duty and also did not have any securi... | 1 | null |
Hotel fine, some of the staff questionable...
We stayed one night as part of a road trip... everyone in the South had been so friendly and we'd had such good experiences ...until we met the night manager here who checked us in. She was so rude and surly,we were really surprised as it was the first rudeness we had encou... | 3 | null |
Wonderful hotel
We could not have been happier with our experience! The entire Inn was clean and modern; the staff was very friendly, kind and accommodating; the breakfast DELICIOUS (which included sausage, eggs, potatoes, fresh fruit, yogurt, juices, oatmeal, sweet rolls, waffles, etc); and the beds were very comforta... | 5 | null |
Birthday Night at the W.
We recently spent a birthday celebration night for my wife at the hotel and had a fantastic stay. Laurelin went over and above the normal level of service you would expect. Or room was perfect with a nice view, comfortable bed, quiet heat and A/C and no disturbances. We were within walking dist... | 5 | null |
Great location
This hotel is located right in the center of historic Philadelphia. The room was large and quiet. It was fun to walk from the hotel to Rittenhouse Square. If you have not been to Philadelphia in awhile, the downtown area is much more energetic. The breakfast in the adjoining restaurant was good and conve... | 4 | null |
bad choice. bad service!
I’ve been meaning to do a review on this property. This was not a good experience. First off the best hotel I have ever stayed at is the Hyatt in Dubai. So considering I would be spending a few days at a supposedly nice Hyatt in Down Town Indy for a trade show sounded like the best part about t... | 2 | null |
What a terrific Retro Holiday Inn!
My husband and I stayed there recently...what a pleasant surprise! Being a Baby Boomer, and a child of the 60s Holiday Inns were where we stayed often. Yes, the beds are new and furniture too but the atmosphere was so cool! Service was greater than great, and food was one of the best ... | 5 | null |
Stinky rooms and noisy guests
We have stayed at other Embassy Suites before and always had a great experience. We booked a non refundable 2 night stay Jan 14-16 2012. As soon as we entered the lobby we heard a security guard screaming from the lobby level to some guests on the 1st floor to go back into their rooms. Roo... | 1 | null |
Great Choice in NYC
I stayed at the Econo Lodge for 6 nights at the end of June. The staff were remarkably friendly and helpful. The rooms are not huge but are bigger than other NYC hotels I've stayed in before. The continental breakfast is enough to start your day with bagels, pastries, cereal and coffee.
The location... | 4 | null |
Just OK
My partner and I stayed here for one night having just arrived in LA.
The hotel is large and impersonal, the sort of place I would say is more for business than pleasure.
The guy at check-in did what was required but didn't bother with any conversation or pleasantries on top; we were left to work out where our... | 3 | null |
Comfortable headquarters
We were greeted by two very professional hotel employees. We were upgraded to a room that was in the back of the hotel on the 11th floor. No noise here. We were explorers of NYC and found this place to be just like home. All questions about the area were expertly answered. We went to Mikey's ne... | 4 | null |
A weird stay at "grandma's house"
So my husband purchased a living social deal for this quirky hotel and we decided to cash it in on a long weekend. We knew that this was not going to be the typical hotel stay, but boy were we in for a surprise! We checked in with the Inn Keeper and she walked us to our room, the Bon V... | 2 | null |
Great customer service and cleanliness
When I arrived at the hotel, I was greeted by a cordial and friendly staff. Check-in was a breeze. The room was impecable. The hotel is overall clean and neat. Comparing with other hotels in and outside the United States, I give it a 5-star rating. I would surely stay again in thi... | 5 | null |
Where do I begin? Let's start with awful.
First of all, my bad for not realizing that this hotel is 20 miles from the airport. Second, my bad for not researching that you have to sign up for the airport shuttle 24 hours in advance. Now, with that said, I will tell you what ISN'T my fault.
-The young guy working the fr... | 1 | null |
Trendy NYC Hotel
Rooms- decor was great- very hip and trendy. And for a NYC hotel, the room size was actually pretty good. Very clean. Comfortable beds.
Service- great! Upon checking in they give you a cold lavender towel- very cool touch. The lobby is swanky (almost reminds me of The Nines in Portland).
I would recom... | 4 | null |
Nice room, but heavily scented
I like the Liaison Capitol Hill Hotel, but I am only giving it three stars, because it gave me a headache. While I am not allergic, exactly, to scents and perfumes, they do on occasion give me a terrific headache. My room at the Liaison had some sort of air freshener whose scent was cloyi... | 3 | null |
Nice enough hotel
We stayed here for one night on a Denver family vacation. We did not have an entirely pleasant experience, but that was mostly due to the other guests and not the hotel. There was a large/loud group of teenagers that monopolized the pool during our visit and this same group ended up on our floor and m... | 3 | null |
Really nice manager and staff
This hotel has some of the nicest, most helpful employees I've ever encountered. The room was comfortable and the Wi-Fi worked flawlessly the entire time I was there. The downside though is that the building sits right by the interstate. I could hear cars and sirens all night long as my ro... | 3 | null |
Acceptable
The hotel is reaaaally well situated, just behind Prudential Center and with a T station just in front of it. Everything is here, soap, towels, beds, TV, etc. The rooms are really wide and you feel comfortable.
BUT the walls are really thin, you basically hear EVERYTHING. I had a bad experience with a neighb... | 3 | null |
Honest Review from a experienced traveler...
Ok, I should state this first:we can stay at the 5 stars such as four seasons and I also love staying in some hometown inns that are budget types..but the one thing I cant stand is a place that charges 5 star rates and is a run down hotel. I have a hilton honors card and am ... | 1 | null |
Wonderful Staff!
First and foremost, the staff at the Washington Hilton is top knotch! Erik Mata went above and beyond expectations to make my weekend stay at the Hilton care free!
However, one very disturbing factor was seeing a roach on the wall in the corridor. The hotel seems very clean and orderly but this was the... | 3 | null |
roomy and the kitchen was a big plus
The hotel is minutes away from Foggy Bottom Metro and total time to Federal Triangle or Smithsonian stop for sight seeing for us was never more than 20 minutes door to door. The rooms are spacious and the full kitchen (full size fridge, four burner stove and oven, micro wave etc) wa... | 4 | null |
Great Hotel for Business and for Pleasure
The Grand Hyatt just completed a much needed renovation of its public spaces and the new version is much improved. The lobby has a modern, yet warm feel to it and the staff could not be any friendlier. The new restaurant, OneUp, has a limited menu but the food quality is outsta... | 5 | null |
Old school building and lots of charm.
Nice place our room was huge with a big bathroom. They have re done the room with a modern twist. But you can tell it is a grand old place with the tall ceilings. And the layout of the rooms.
The concierge were more then helpful her as we're the front desk. We even had a nice cha... | 4 | null |
PLEASANTLY SURPRISED!
I was pleasantly surprised when I visited a friend who was vacationing in New York City recently and staying at the Larchmont Hotel. At first I was a little reluctant about sharing a bathroom and shower with a floor full of guests, however, the bathrooms were always clean and always available when... | 4 | null |
A quick holiday trip to Seattle
We decided to go up to Seattle for a quick holiday trip to see the sights. When we checked in the staff was super friendly and attentive and upgraded to a larger room which was great! The room was comfortable and nicely designed. The Alexis is a great hotel that was in the perfect locati... | 5 | null |
I wish I lived at the W!
Where do you plan a stylish and delicious surprise birthday party for your best friend? The W, of course! It's not only THE place TO BE, their in-house restaurant, TRACE, really knows how to do it right! Their manager, Christopher, treated us like royalty from the moment we walked in. I had ask... | 5 | null |
Loved the price
This is a great motel and we loved the price. The only complaint I had was the shower they could have done a better job cleaning it. Other than that I would recommend this motel to anyone! | 4 | null |
Good people trying but no support!
I visited this hotel on business and wifi was critical to my trip. Unfortunately, there was no wifi in the room and even in the lobby area the network had poor reception (even at 03:00 am). Overall not a bad hotel, small rooms (but this is NY), apparently renovated, EXCEPT FOR THE A/C... | 3 | null |
Excellent stay!
I've been here since March of 2011 and haven't had any problems. And the rooms are clean! I'm here on extended business and although I work odd hours I always get room service when I need it. Access to the laundry even in the middle of the night. I even receive my mail here without a hitch. Always enjoy... | 5 | null |
more than expected
I actually picked the wrong hotel when i was booking online. I was not disappointed however when I arrived at the hotel however. The staff was excellent from the front desk to the cleaning crew. The hotel is having construction done and it did not disturb my trip at all. It was a very convenient driv... | 4 | null |
Convenience is only perk
I had the misfortune of being stuck in NYC a few weeks ago when the train was canceled. Since I was across the street from Hotel Pennsylvania and there was a terrible storm, I figured that was my best option. Was I wrong! When I opened the door, there was no lightswitch so I had to literally fe... | 1 | null |
Excellent location, but rooms need work
The hotel is really well located and the service at check-in is good. The lobby is well kept and elegant. The rooms though are not very large and they need work. Some simple things need fixing and it is surprising that they aren't. Further the room itself and in particular the ba... | 3 | null |
Very nice place
The hotel is brand new, rooms are spacious and the lobby is gorgeous. I was also impressed that many of the staff called me by my name the 3 days that I was there. The location is superb, I love the battery park area. The hotel is also across the street from the Hudson River and a large playground (for ... | 4 | null |
Nice, but not worthy of a six star rating
My wife and I stayed here for our anniversary quite recently. From the moment we arrived at the hotel, we could sense that the hotel was understaffed and not immune from the commotion of the surrounding area. For example, when our cab pulled to the front of the property, one of... | 2 | null |
Perfect Getaway
There's a certain old world charm at the Mayflower that never disappoints! It's the best location in the city for walking, shopping, and dining. The staff are very attentive and accommodating. We particularly enjoyed the package that included our room, valet parking, and VIP tickets to the Seattle Art M... | 5 | null |
Stay here with precautions!
The hotel sits next to a closed Howard Johnsons, so the overall outward look is not appealing. The immediate area is industrial and it is very hard to find the hotel due to lack of good signage (the hotel is on a frontage road making it hard to find).
The shuttle bus is iffy; even though it ... | 3 | null |
WJ is A O.K
I booked this hotel thru hotwire, so while itwas not my first choice, it worked out in the end.
Yes, the rooms are teeny! There isn't a lot of excess room and it can be noisy at night with street noise, construction, garbage trucks etc.. But the location makes up for it.
Hotwire considers it Times Square, ... | 4 | null |
A great hotel in a great part of NYC
We checked into a Standard room which was quite small and the AC didn't appear to be working. We notified the front desk and they not only moved us to a Deluxe King room, they also comped our breakfast. The roof top terrace has great views of the city and was nice to start our day e... | 4 | null |
Excellent, Modern hotel
First opportunity I have had to stay at an Aloft. I was blown away by the excellent level of customer service that I received from this facility. Every time I walked in, I was greeted with a smile and asked how my day was. Everytime I left the property, I was told to have a good day. Not used to... | 5 | null |
Excellent location and staff
Location - right at the heart of Chinatown and Union Square, where you can enjoy all the great food, bargain shops at Chinatown, shopping at Union Square AND my most favorite part - cable car ride! The service was top class - reception staff were very friendly. What made my stay even more s... | 4 | null |
Great location, friendly staff
Pleasant hotel very near the train station and surrounded by good restaurants. Only sticking points are that the decor is a bit dated with the walls being a bit thin, and the hi-speed wifi is about .5 Mbs, so not exactly blazing fast. If you want to Facetime or Skype your loved ones, not ... | 4 | null |
Beautiful and Clean Room
The staff was great, the room was clean and beautifully restored; we will stay there again. | 5 | null |
Location, pool
The location of the hotel really is it's only good quality. We choose this place because it had a pool (a must with 3 kids on vacation) and it's location (Times Square). Both of these requirements were well met.
Unfortunately the remainder of the property is just not great. It is VERY out of date with p... | 2 | null |
Great Location..but a couple of issues
First, the other reviewers are quite correct. Great location and very, very reasonably priced. I paid $209 for a queen...Also, good Ethno throbbing music and great art in the common areas. Check in was flawless and they found a room away from the street which was quiet.
Having sa... | 3 | null |
I'd rather be camping!
First off, this place was crazy hard to find. (Wish I hadn't found it). The room was filthy rooms. Cockroaches running on my bed when I awoke at two am, then they ran under the bed. Yuck!! Cops were there several times. They were pepper spraying some thug in the parking lot that did a hit and run... | 1 | null |
Not a great value
I read the reviews, so I didn't expect anything amazing, but I was kind of grossed out by the lack of cleanliness of bathroom and the wallpaper peeling in the corner by the window, along with the mold that was accumulating near the windows. The location was great and the staff was nice, but I would th... | 2 | null |
Disappointing experience
I stayed for two nights and was kept awake by the loud noise of a generator of some sort outside my room window. The hotel was being used for filming and that seemed to be the priority of the management and not the guests unable to easily use the lobby and dining areas. Also, taken aback that l... | 2 | null |
Great location & Spacious Rooms
As a Starwood member, my husband and I chose to stay in this hotel which is very well located near Times Square, it is also opposite the Sheraton, another Starwood property. The rooms are big and spacious. The decor is slightly dated but the size and spaciousness of the room and toilet c... | 4 | null |
Exceeded Expectations
I read multiple reviews that indicated this hotel had problems with dirty, smelling, or non-functioning rooms. I decided to stay here with my wife and 2 teenage daughters anyway since it was a great location for the price. What I found was a somewhat tired and outdated hotel, however, our room was... | 3 | null |
Hasn't been updated since 1939
We started with a cold check in at the front desk. The clerk couldn't give us good directions to our room and the property map is too small to read, so though we didn't need help with our bags we had the bellhop take us to our room so we could find it. Later we discovered there is a $6 ch... | 1 | null |
out of date / over priced
hotel is in a bad location, lots of street noise... and if you book the hotel on priceline they WILL treat you different. parking is 40$ a night. the restaurant inside of the hotel is at best OK.. and its around 70$ a person. i would never recommend this hotel to anyone. | 1 | null |
GREAT Location
Location is perfect if you want to hang out in downtown Phoenix. No rental car necessary, very easy to get to this hotel from the airport via the Metro. Looks a bit ghetto from the outside, but the rooms are very high quality and some of the best FREE wifi I've ever had in a hotel. Very friendly front de... | 5 | null |
Great staff. Did everything I asked and more.
The hotel was booked solid for the weekend. Bears in town and Halloween weekend. Went up for my son's 8th birthday, they made sure we had connecting rooms -confirmed by email before we checked in. Fast and easy check in. They also sent up an assorted chocolate plate for him... | 5 | null |
I will never stay at a W ever again....
I work for a large corporation and was essentially told I must stay at the W while I was in Manhattan for work.
Here are my basic issues....
Was treated with no respect at all, which surprised me since the base room was nearly 430 bucks...
The TV was broken
The "Style" people ar... | 1 | null |
We love this place!
Right by Rockefeller Center, within walking distance to many of the NY sights, the Palace is our only place to stay. The service is excellent, the rooms are clean and comfortable and the amenities the Tower offers are very enjoyable. $$$$ | 5 | null |
Wonderful service, friendly staff and lovely room
My family of 4 (mom, dad, a very tall teen and a 9 year old) drove to NY for the winter school break and had the best time possible. I knew the Hilton would be crowded but it really was quite lovely and the busy conferencegoers and families on vacation did not overwhelm... | 5 | null |
Not Worth The Money
My husband and I stayed at the Andaz for two nights and around midnight each night, we could hear the music coming from the hotel club loud and clear. When I called down to the front desk, their response was "it should stop in 45 minutes."
The music was loud enough to keep my husband and I awake un... | 1 | null |
This is what you get for the price
I won this hotel on a web site where you buy bidding. I saved a lot of money compared to average rate. The problem was as much as I hate to say it is young people 21-35, Late night party people, coming in making noise at 2:30 am. Next night was someone's kid running in the hallway lat... | 3 | null |
Unlimited possibilities within walking distance
We recently returned from a combination work/pleasure week at the Westin. It's always fun to be in New York when it's decked out in full holiday splendor anyway, but staying in the middle of the action in a wonderful lodging made it even more special. For the business sid... | 4 | null |
Perfect!
The Liberty Hotel is everything it promises to be. The location is perfect, the hotel is beautiful, the service is excellent. The Yard is great for drinks. The clink for the best eggs benedict I have ever had. The steak at Scampos perfection.!! Cant wait to go back to Boston and the Liberty Hotel! Sunday Blues... | 4 | null |
Good location and stay
Staff was friendly and helpful. Breakfast was good. Room was clean except, and this is not a complaint about the housekeeping staff in any way, but the tiles in the bathroom were badly mildewed. There is no ventilation in these tiny bathrooms. They need a power wash from time to time to get rid o... | 4 | null |
Not great, not awful
This is no doubt convenient to midway. The breakfast buffet left a lot to be desired. The room felt old. The water pressure was non-existent. But then for the area it's in, I'm not sure you are going to find anything better. | 2 | null |
Historic property; service can be improved
Normally a fan of Kimpton hotels (in fact, was just at this same hotel two weeks prior to this stay; Chicago the week before) because of decor, overall service and location. Unfortunately, service failed during this stay. Called the night before for a wake up call. Attendant e... | 3 | null |
Expensive Little Closets
There is something about the Morgan hotel group properties that always irked me when I stay in them, From the supposedly white curtains that's grayish black where it touches the floor (The Delano Miami) to the thumping this is really hip music in the lobby (Can someone tell management that the ... | 1 | null |
My wallet was taken while my purse was left with hotel for safe keeping
We arrived prior to check-in time and we did not want to leave our luggage blocks away in our car at the valet parking location. The hotel gave us the option of storing our bags in a "secure room". We were going to walk to Pike's Market and I didn'... | 1 | null |
Business trip
Received a great rate at the new Crowne Plaza. From the minute I walked into I will say "First Class" . Being a Diamond member probably helped me receive the top floor and a suite, but the service from the front desk to breakfast was excellent. I will most likely stay here again. | 5 | null |
Location, Location, Location!
If you need to be close to the Lincoln Centre, this is the hotel for you, as it's just across the road. If not, give the Empire a wide berth. The location is fantastic, but the hotel itself is terrible. I have given it three stars, which should have been two, were it not so convenient for ... | 3 | null |
Worst hotel
This is the worst hotel I've ever stayed in. I wasn't even looking for much as we were just staying one night. When we got here there was a dog swimming in the pool. I wanted to call the front desk to let them know our room was dirty and the bathroom had hair all over the sink but our phone in our room was ... | 1 | null |
Below Par
Rug dirty
HVAC slow to respond, poor control
Bathroom floor dirty
Used facecloth on shower rod - they blew it on the cleaning
Room tight for 2 Queen beds
Room tired but stylish
Elevator slow
$179+ taxes/fees, mid-week
Doesn't hold a candle to the Hilton Gardens next door if you see price proximity | 2 | null |
We got a room but no bed
Despite having a confirmed email reservation for a King Deluxe Room, we arrived at 6:00 pm to be told that they did not have the room that we had booked. We were offered a room with a sofa bed. As it was getting late and we had been driving all day we were left with no choice but to accept the ... | 1 | null |
The Good and The Bad (Garden Villa Suite)
The Good:
*Beautiful property and pool
* Nice decor
*Gardenview Villa had a very nice patio with chairs and lounge
*Villa had wet bar with microwave
*nice fitness facility
The Bad:
*Tiny Bathroom
*No verizon or T-mobile service (including hotspot-couldn't use the hotspot for wi... | 3 | null |
Stay someplace else.
First of all, if we didn't have a GPS we never would have found the place because it was hidden off of the main road, with no signs or lights indicating where it was. The parking lot itself was dark (the light wasn't working) so navigating through the parking lot with luggage and an infant was chal... | 2 | null |
It's all about people--lousy service
just stayed at this Hilton on business. OK hotel and good location, but the staff from bellman, through check-in were "disinterested" at best. Bartender had an attitude. I stay at a lot of Hiltons, Marriotts, Hyatts, etc--this just doesn't stack up. | 1 | null |
Very nice hotel , but not sure about the "whenever, whatever" experience
I stayed at the W Hollywood from March 12 to the 16th as a part of a work convention in my company, although the hotel its very nice (And better be for the price) with a wonderful and hip environment everywhere, I was very disappointed about the c... | 3 | null |
A Gem of a Location
We stayed here a couple of nights to be more in the thick of the action on a multi centre trip to the USA. The location of this hotel is perfect, just around the corner from Columbus Circle and the entrance to Central Park, the top of Fifth Avenue and easy walking distance to much of mid town Manhat... | 5 | null |
Great Hotel Experience
This was the location hotel for the San Francisco Whisky Fest, so I wanted a "home base." It turned out to be a very nice hotel with an excellent staff. I accidentally left my credit card at the desk and it was returned promptly. Had a great, quiet corner room mid-level and I would recommend aski... | 5 | null |
The room stank, was in a VERY rough part of town.
The room we stayed in smelled horrible! It reeked of urine and garbage. The very first thing I did once we checked in was go out and buy Febreeze and candles and they didn't help. Plus the entire carpet was soaking wet. Although this probably meant the carpet was clean,... | 1 | null |
OK experience
Our room was very nice and well appointed and clean. The help was pleasant but not overly friendly. It is located in the Hotel Circle area of San Diego. This property, like many similar properties in San Diego Motel Circle are starting to look a little run down. They are almost 50 years old and this prope... | 3 | null |
bad hotel
This hotel was once a hotel 6 now it is a delta hotel and is owed by a very bad forginer and he does not know how to run the hotel. the customer service is very poor ecspecialy the black girl that works she will argue with u and gives very poor customer service. the rooms are not eguiped with the ammunties th... | 1 | null |
Just AWFUL! Nearly ruined our vacation!
Husband deployed, took my 4 kids by myself to Inner Harbor for a getaway. Woke at 3 am to a soaking wet bed, A/C was streaming water from ceiling. Had to pack up, wake all 4 kids, change rooms at 3:30 AM. New room didn't have electricity! Helped desk clerk move a fridge from one ... | 1 | null |
DONT DO IT!!!
TERRIBLE!!!! PLEASE READ!!!!!
Upon arrival, I was not informed there would not be an elevator to the hotel as it is on the second floor of the building, I had to carry 2 large suitcases as well as 3 duffle bags up the 2 flights of stairs. Once I finally approached the counter to check in, the front desk ... | 1 | null |
A Little Bit of France in San Francisco
We stayed in the Cornell Hotel de France for two nights in late September 2012. I had requested a quiet room, and we were assigned room 301, which looks out onto Bush Street. Based on other Tripadvisor reviews of this hotel, I believe there are quieter rooms located in the "back.... | 4 | null |
Excellent Hotel; No Need to Go to Jimmy's (Except for the View)
Very interesting,well located, very clean -- in all, an excellent hotel.
I was in town for just 1 night for business; needed a place that was easy to get to and from in SoHo, and picked The James primarily because of location.
I was impressed with the fac... | 5 | null |
Good hotel, great views, good restaurants nearby
The hotel room was very nice, but that is not hard to do. The better parts of the stay were the location to public transit for getting to and from SFO airport.
The appetizer bar near the lobby served decent beers and made good cocktails. The staff was very helpful throu... | 4 | null |
Sirens and Noise
Great location and hotel, but nothing special for the price. It is also very noisey with the hospital next door, which is not the hotels fault. I have read reviews from other travelers to which the management replies and say its "city noise". It is definitely not just city noise, the sirens go on all n... | 3 | null |
I definitaly want to go back to Phoenix but not the AGR.
Being a business traveler, I have become accustomed to certain amenities found in newer or remodeled hotels. My room was a spacious suite. The furnishings in the living area were outdated and not very comfortable. No flat screen TV's in this joint! The faucet in ... | 3 | null |
Luxe in the Heart of Soho
Room is gorgeous with the finest linens and and luxe amenities. Floor to ceiling windows offer incredible views - ask for downtown view. Top service. One feels very pampered here, in an understated way (very un-Trumpish). | 5 | null |
Average hotel in a great location
Stayed at this hotel for the San Francisco marathon. Hotel is right next door to the Westfield mall, and an easy walk to the cable car and Union Square.
Check in area is very small with only one person working at the time I checked in (3 p.m.). Waited for a long time just to check it, ... | 3 | null |
Great Location
Stayed in Hotel Contessa 4-nights before the 4th of July. The location is great...just a few minutes walk to all of the Riverwalk action. Eddie at the front door was fabulous! Offered great spots for local breakfast and ideas for the day's journey. Contessa couldn't ask for a better front man. Hotel was ... | 5 | null |
Find another hotel
This was the 4th W hotel I have stayed in over the last 4 weeks and by far was not up to standard. Checked in and the room which was an upgraded room was small, musty and extremely hot (air would not cool down). Checked out within an hour and went to the Westin on 42nd street.... Much better choice. ... | 1 | null |
minimal hotel foor maximum prize
The loction nearby the central park is ok. Small room, no comfort, noisy. not worth the $250 we had te pay for. | 2 | null |
Excellent, as always
Top notch customer service and a beautiful hotel located in an excellent part of San Francisco. Just a few blocks away from Union Square, which has lots of restaurants and shopping. My only complaint is the wifi internet, which is intermittent at best. I notified the front desk upon checking out an... | 5 | null |
Great location, but there's plenty of room for improvement
It was our first time in Chicago, so my boyfriend booked a place that was within walking distance to places of interest and public transportation.
The good:
- Great location on Michigan Avenue. The taxi, bus, and train were easily accessible. Our seventh-floor... | 3 | null |
Conventional convention hotel
This seems like an old hotel that was updated a while ago. While we were there, the lobby was always full of convention goers which made us scurry quickly to the elevators on the other side. Our room was on the 27th floor and we could see Lake Michigan off to the side of the buildings. We ... | 3 | null |
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