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Chic, well-run LA hotel From start to finish, we enjoyed our stay. The whole vibe at this hotel is low-key elegance. The room was large and well-decorated. The bathroom had that spa feel that made my stay special. (In particular the shower was wonderful!) The staff was helpful and caring but never intrusive or overstat...
5
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Good value Stayed here with two of my great friends for a weekend in Houston. Great service and amenities; seems more suited to the business-traveler crowd than a weekend with friends. + Clean, functional rooms - the main asset here is the separate kitchenette and living room. + Warm cookies when you check in + Comfort...
3
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worst hotel ever! rude staff. got my room reservations wrong even though my email showed differently. asked Manager to have the very uncomfortable cot removed - took 24 hours and 3 calls! Asked for a new ethernet cord as theirs was split - took 4 calls and they brought a REMOTE not a cord. gift shop was rude and said w...
1
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Remember to use your safe for your valuables The staff at this hotel is not to be trusted so remember to use the safe provided in the room for your valuables. Let me first start with the positives since the list is pretty small. Proximity to downtown if thats where your work is and to the WTC memorial. You can actuall...
2
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Great position, dreadful staff This hotel gets its star for its position - a few steps from Central Park West, very near the Natural History Museum and Subway station and an easy stroll to some excellent restaurants - try Sarabeths or Good Enough to Eat. We've stayed at this hotel before (though never again), and were ...
1
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I can stay here again. Reserved this room through the company travel agency as the Marriot coutyard across the street got too expensive. The first night I was there I got a double bed room and it was a little lower than what I had in my mind. Tube tv and the shower system was a little weird. But very clean and nothing ...
4
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Terrible experience I stayed at the Helix for three nights in May while attending a conference in D.C. I have to agree with the reviewer who commented on the seediness of the hotel. The first impression was generally a little run down, but not terrible. I left for dinner immediately upon arrival and returned to my room...
2
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Wonderful visit Beautiful hotel. Great location. Wonderful, friendly service. Would look to stay here again.
5
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Pleasant property, but wasn't comfortable for us This is a charming 1930s (?) motel with lots of colorful flowers. It's a convenient location, the staff was friendly and helpful, and it is pet friendly, which is why we chose it. We walked to very good nearby restaurants and the motel gives a discount coupon for breakfa...
3
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Nice Place.. POOR Customer Service Beautiful location, easy to find, clean nice rooms. The downside: I called ahead to request a crib for our little one and was assured it would be in the room since we were arriving later in the day. NO CRIB and the A/C was OFF, it was 88 degrees in our room, trying to get a 2 year old...
3
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Scamming [--]. I arrived at 3AM from a delayed flight and wasn't sure what to expect from the looks of the lobby. I should have figured the stack of mattresses outside in the trash to be a telltale sign. I do appreciate them reusing old soaps from other hotels. I'm also happy they went with a theme. The late 70s/early ...
1
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Do yourself a favor and pick another LaQuinta The only part that is presentable about this hotel is the lobby. My room was more like a motel with outdated furniture and dirty carpets. I have been to better LaQuinta hotels than this one. I hear that they're renovating in October, so hopefully this is true! Also, I was d...
1
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Not much of a view There is no such thing as a cheap hotel in Philly, but I got the room on internet at a good rate so can't really complain, I was only in for two nights, a little compact for a longer stay, ( my mate had a bigger room but still no view), but comforable enough. staff very nice too. Wine bar is quite im...
4
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Hip hotel but service is not worth the price This is a very difficult hotel to rate as what I experienced may not be representative of a typical traveller's experience. Good : location, room size, hip quotient, speedy check-in and check-out, wine choice Unsure : there is a mood light in the shape of a buddha(??) Disap...
2
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Noisy Air Conditioners My husband and I stayed at the Club Quarters on William St for two nights. The first night we were up until 4 am because the air conditioner makes a clicking sound every 15 minutes for 10 minutes straight. We finally went downstairs, I was almost in tears from not sleeping the whole night, and th...
2
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In need of renovations The room stink and the clim didn't work hard enough...so it makes the room very humid. They need to do a good clean up because the were old dust behind the furniture and in the bathroom. Also it was impossible for the kid to flush down the toilet... We reserved for 4 persons and every day I had t...
2
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Great view of the Lake We were on the 30th floor and had a great view of Lake Michigan. The room was very clean and the bathroom was HUGE! The bed was soft and comfy. It also included a small sofa by a very large window. It was great to sit and enjoy the view and the window opened slightly to feel a cool breeze coming ...
3
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poor hotel The only thing good about the hotel is the excellent customer service. The agent that greeted me was very helpful. I did arrive too early but they did get me a room earlier than the normal check in time. The bed was hard and the only way I could fall asleep was by taking sleeping pills. Also the tv didn't wo...
2
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Disappointing We stayed here the weekend of the boston marathon. We have stayed in many HIE hotels and this one does not nearly compare. The breakfast wasn't up to par. No fruit, yogurt, or cinnamon rolls any of the three days we were there. There were no refrigerators in the rooms which I thought they did. It wasn't t...
2
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Very environmentally friendly The recycled part of the hotel is amazing. Rooms are conservative but very nice. What I was really surprised about is that they offer USD5 cash back or extra Starwoods points per night if you prefer not to have your room serviced (meaning changing the linens and the 13 towels in the bathr...
5
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Look for bugs! I stayed at the Red Roof in with my 93 year old dad and 15 year old daughter. We found bed bugs in our room (apparently the Red Roof Inn is famous for bed bugs and everyone knew but my family!). When I trapped the bug on my pillow with a glass and took it to the manager he seemed oh so suprised and said ...
1
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Stay Away! Stayed there the night of 11/30/12. At first it seemed to be a nice property. I went out in the morning to find by back window of my car smashed out. 3 other vehicles had damage. The security officer and front desk knew about the vandalism for 2 hours! They didn't notify the police or file a reportI we had t...
1
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Good Location , Expected more from a Sheraton however The sheraton on fisherman's wharf is in an ideal location with pier 39 just down the road and has travel links to the whole of the city at it's doorstep. The rooms were nice and spacious providing a safe and the hotel is pretty but there was no restaurant, no fridge...
3
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Convenient Location Quick business trip and we wanted access to the Renaissance center so this was the perfect location. Location is the biggest asset and the easy access to a few great restaurants as well as the comfortable atmosphere of the lobby bar area. Rooms were as you would expect, clean comfortable, normal Mar...
4
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This hotel sucks!!! I took my kids there for their spring break only to get our room broken into. The night manager lied and said "this has never happened here before." Lies, lies, all lies!!! They stole my baby IPAD 2 and several items I had bought on my shopping trip in San Marcos the day before. Now the hotel is say...
1
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Hotel needs some work Upon arrival, notice maintenance painting. Good idea, the location needs it. Assigned room 203. Frig in the room opens the wrong way. Also, board on cabinet below frif is loose and needs to be re-attached. Finally, the sofa bed had a spring hanging out of the bottom. One final item, while sitting ...
3
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Front Desk I was not too pleased with the hotel. being in the River oaks area of Houston i expected so much more. I think because of all the events going on in Houston is why we could only find a room here .. We did enjoy The front desk staff they were quick with solving issues and making my stay suitable. Tara was the...
4
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Another Joie de Vivre gem This is a lovely small hotel in a great location just a few blocks from Union Square. The rooms are comfortable but small, typical for SF boutique hotels. The staff is fabulous, very accommodating and knowledgeable of the San Francisco area. Parking prices are high like all hotels in the area,...
4
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First and last time I'd give it two and a half-stars if I could. My daughter and I stayed here for two nights while we did a college tour of the area. The hotel was in a nice location. They're doing renovations outside on the road and the traffic noise at night was loud (going over the metal road coverings). I realize ...
3
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Fantastic place! Centrally located, this hotel is within walking distance to the library and Grand Central Station, where you can catch a metro to anywhere. Had a great lunch at Bryant Park Grill and outstanding dinner at DB bistro moderne - both highly recommended. The library hotel is a small, quiet, and relaxing pla...
5
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I thought, "How bad can it be?" I was picking up my son from SDSU and just needed a place to stay from Friday evening to early Saturday morning. Howard Johnson's is very close to the campus and inexpensive. I thought, "How bad can it be?" Well, I'll tell you. On a day when temperatures were well over 100, the room was ...
1
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Was just ok Checking in took a long time, kid were getting antsy waiting even though we made our reservations ahead of time online. There was construction going on around the hotel and it made getting in and out a little inconvenient but it wasn't too bad. Parking on the main level was a mess, we opted to park in the p...
3
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Parents, pick another hotel! We've stayed at this location back when it was a holiday inn about 5 years ago- back then it was a great place to stay. This time around we were more then displeased with the way Wyndham has managed this hotel. This hotel is located centrally next to 2 main roads and have sworms of homeless...
1
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The Loft Tours Suites are incredible My wife and i recently stayed at the Hilton Gaslamp Quarter Loft Towers and i have to say it was an amazing night. Great location close to all the good clubs and bars. Clean rooms and great room service.This is a location we will stay at again some time soon.
5
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Great Value but disappointing service Got a very great deal for staying in this stately hotel in a great location. Cannot say anything bad about the room quality - everything was as presented on the web and our stay was very comfortable. One thing of note was the callous, nearly indifferent service received. Once in t...
3
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Overrated but still a nice hotel My biggest complaint is about the rooms. We stayed in a suite, and while the kitchen and bedroom were pretty modern, the living room was terribly outdated and just plain ugly. Both the TVs in the living room and bedroom were very old. I couldn't believe for that price they can't afford ...
4
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Worst Hotel Service in NYC Worst Hotel in NYC! The pictures posted do not accurately reflect the living arrangements. Furthermore, I stayed here and dealt with the worst customer service and front desk clerk I have ever seen. Just so you're aware in case you decide to go, he's a middle aged Indian man who works the nig...
1
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unpleasant experience This motel was not a good place to spend a few nights. The keys didn't work well, the room had an odd odor, the toilet didn't flush right even after we asked for service, and the tub wouldn't close, so we couldn't take a bath. The cable TV went in and out for a while, which was annoying. The bed w...
2
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Wonderful Experience! My husband had a business conference at the hotel so I flew up and we extended our stay through the weekend. Our room was large and simply amazing! The hotel is in a great location near lots of shopping and good restaurants. All of the hotel staff we encountered were very friendly and helpful!
5
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Pampered The charm of historic Sorrento Hotel started as soon as my husband and I walked through the doors. The lady at the desk chatted with us for a moment and upon hearing that my husband was a former Air Force Pilot in Viet Nam, she thanked him for serving our country and said the parking was complimentary. The sin...
5
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Location for vacation This is a place if you are exploring San Francisco. It is near Pier 39 and close to public transportation, particularly the cable car. It is quiet enough but very touristy. Not a good place for a business meeting. Full of families on vacation. The lobby needs more staffing. Overall it is good but ...
4
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Good experience 3mins away from Times Square! The Night Hotel is situated not even 3mins away from Times Square but is nevertheless very quiet once in your room... A lively bar downstairs and sympathetic staff at the reception, overall a good experience and good value for money when staying in NYC. The room are somewha...
4
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Hilton Garden Inn Philadelphia We chose this hotel because it offered a Jr Suite that could sleep a family of 5: 2 doubles & a sleeper sofa. When we arrived to check in at 4pm our room was not ready. Before I could even begin to think about complaining, they offered us a free complimentary breakfast, which was nice. A...
4
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Great location for Graceland. We stayed here for only one night to visit Graceland. The hotel was great value for money, the rooms were large, comfortable and quiet! Plenty of parking was available and we were able to leave our car here after checkout and walk to Graceland. It was only a 5 minute walk at the most! As ...
5
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Great stay Stayed in Fitzpatricks Grand Central in April 2012. The best thing about this hotel is the staff. They could not do enough for you. Nice room, clean and comfortable. Bed was amazing. Location is fantastic, if you are in NY shopping you are close to it all. Macy's a few blocks downtown and 5th Avenue only 2 b...
5
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Service, Style and Selection! I can't say enough great things about this hotel and their fabulous staff! We arrived really early and just thought we would see if there was a room ready, there wasn't, so they upgraded us, which wasn't necessary, we knew full well we were early, but a nice gesture on their part. Upon arr...
5
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Good location, friendly hotel, great breakfast. Stayed 4 nights May 2012. Clean room, two double beds, bathroom bit small, shower over bath with shower curtain. Small closet, small fridge & flat screen TV. Microwave in lobby only. Medium size pool, not heated, so can be a bit chilly. They also have fitness room, free i...
4
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Dreary rooms, execrable customer service, stay at your own peril The rooms are tired, small, comparable to a cheap motel: no sofa, desk, or fridge. You are trapped having to eat at their very mediocre and overpriced restaurants (e.g. $13 for a few slices of not very good French toast). The worst thing was that I trippe...
1
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A great stay! Stopped by this hotel in south Charlotte while in transit to Houston. The hotel is convenient to the interstate and restaurants. Very well appointed rooms, comfortable bed, excellent air conditioning/heating system. However, the walls in my particular room were a little thin as I could hear the conversati...
4
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Met My Expectation Not bad at all... i traveled alone this time when I was in San Francisco, so I chose this hotel because of its location. Parking was a bit tight, and I ended up parking over the parking lot at its sister hotel across the street. Since I didnt get the chance to walk down the street alone, I couldnt te...
4
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Immaculate Pod Rooms and Unctuous Staff I you are not a business man in a $2000 a suit, and you've book online, you might want to skip this place. This place is lifeless, sterile, closed up and even the lamps in the rooms have flourescent bulbs. The staff is unctuous and disdainful of people who do not fit their bill. ...
2
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don't stay here If you don't mind a hot room stay here. If you don't mind not having a hair dryer in your room, stay here. If you don't mind ice makers on floors that don't have ice, stay here. If you don't mind elevators that won't stop on floor 18, stay here. If you don't mind paying $12.95 per day to use the interne...
1
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Terrible at managing problems I stayed here over St. Patricks day weekend, a Saturday into a Sunday. The main reason I was staying at this hotel was because we wanted to go to the parade on Sunday, and wake up close and not have to fight traffic. Sunday we were to check out, go to the parade, and then check into anothe...
2
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The people who work here, make your stay!! I come to the loungeat the W often, and sometimes call it my home away from home. The service I recieve there is the reason I come back each time. Miguelito, Norman, Lulo are always so great, along with everyone else. This past time I actually got a chance to stay, and althoug...
4
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AVOID AT ALL COSTS! STAY AT MOTEL 6 INSTEAD! I give this joke of a hotel 1-2 more years before they get bought out by a company that can actually run a hotel like this. If I could give them 0 stars I would, because they don't even deserve 1. Service is poor, rooms are dirty, walls are paper thin, food is terrible, arro...
1
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i did not like it I travel a lot from state to another and this is the first place i feel uncomfortable maybe because i use to be in a very good suites , i stay most of the time more than 45 days every time , but this time it will be one week , first my room was not that bad but i hate there is no dishwasher , 2- the d...
2
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Perfect! From the moment you walk in, you will be treated as politely and as quickly as possible. The rooms are spotless, quiet and perfect for sleeping in a little after a night out on the town (great curtains). From what I experienced, I don't think you can go wrong here. Book it!
5
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good location We stayed 4 days here. The location is very useful for business travellers: you can find a lot of opportunities for evening, which are very close to this hotel. we reserved the room on the 5th floor and we didn't used the elevators: because it was just impossible to catch the elevator in time... the break...
3
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Disgusting My husband and I were here for literally 30-45 minutes and I could not have been more disgusted. We actually came to Denver for two days and spent one night at a Hilton then had to check out early the next day and went snowmobiling. We wanted a place to take a quick shower before heading to the airport so bo...
1
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Awful Experience On August 30th, I made reservations to book 2 Suites for my daughter’s Sweet 16th B-day for October 6, 2012. My daughter and her friends wanted to experience the Horror Night @Universal Studios, and since it was going to end really late for them, I decided to do an overnight. Prior to checking in a mon...
1
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"I'd definitely stay here again" Friendly staff, excellent location, great breakfast in the coffee shop, wonderful view from my room, bed was REALLY comfortable, what's not to like!?!? I was an attendee at a very large conference, yet that did not seem to impede the staff, any lines at check in moved swiftly. All in al...
4
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Hollywood Madness The hotel was nice..nothing exceptional. It needs a little updating especially the elevators which were very slow and there are only 7 floors in the building. The front desk personnel were less than enthused to be there - not sure why. The rooms were a decent size. Breakfast is $16.95/pp which I thoug...
3
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Looks are deceiving I paid over 300 dollars to stay in this hotel for two nights. First, it is an old hotel so there was a smell to it when you first walked through the doors. Secondly, the room was extremely small for double queen beds; the room smelled like it was previously flooded and then dried out. An old musky s...
1
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Tear it down First the good stuff. The restaurant was good; service good food tasty. The staff was friendly. However, the air conditioner in the room barely worked (the temp outside was 111 and the room never got below 85. The decor and the carpeting throught the hotel was old and shabby. The "neighborhood" was non-ex...
1
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Dessert Beauty_Classy Classy We stayed at this gorgeous resort with my husband's insurance group. (A reward trip) And what a reward it was. The food in the restaurants are expensive but delicious. Our group was treated to amazing buffets for breakfast and lunch. And the dinner "events" we had on the property were AMAZI...
5
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Very convenient location in Boston We stayed here for two nights in June. The room was a little small but very nice. The beds were comfortable and there was very little noise at night. The bathroom was small but had a storage shelf above the toilet to keep our things which was handy. The location of this hotel is very ...
4
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Historic hotel, renovated but still outdated. This hotel is an excellent location in downtown Fort Worth. Walk to many shops, restaurants and water features. The lobby is nice, the rooms seem ok. Our was an "upgraded" room but had just a small window and was always dark. The staff were great. Starbuck is in the lobby a...
3
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Am I allowed to swear in this review? Folks, I only have 200 characters to write with so here goes: You're better off sleeping in the street or in your car instead of the Quality Inn at 4502 Harding Street in Indianapolis, IN. DUMP, SMELLY. LOUSY EMPLOYEES. WREAKED SMOKE. Three hand towels in the bathroom. No bath towe...
1
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Unremarkable This hotel is not within walking distance to anywhere. Although it's a big property, my teenage kids thought it looked like a prison, and in fact it does. I think it's got too much wasted space and it does look like a prison. I booked this hotel through Priceline, and I was a bit disappointed when I saw w...
3
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Good location to see the sites My husband and I recently stayed for 4 nights at this lovely hotel. Our room was surprisingly spacious and we were tucked away at the end of the hall, which made it ultra quite. The bar was cozy, but on the expensive side. The front desk and doormen were extremely helpful with information...
4
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Disappointing Riverwalk Option Unfortunately, I decided to book a room at this hotel for our 22nd anniversary. After doing some research I found this hotel has terrace rooms with large furnished balconies. I called the hotel directly to avoid any "miscommunications" on the room booking, and made sure I received confirm...
2
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OMG I would not recommend this hotel at all! Staff was nice but having bed bugs overrides "niceness." Never again!!
1
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Horrible beds, poorly thought out rooms I chose this hotel because it was convenient to where I had business in Washington. I regret it. Where to start. The lumpy bed is the worst I have seen in many years of business and leisure travel. The bed sheets are of low quality as well. The rooms have a very dated shabby feel...
2
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Wingate-Jacksonville Wingate hotels are usually decent to stay in, however we changed rooms five times before finally accepting one without a stale odor. This was our worst experience in recent years.
2
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Great Location for touring SF This was a great location for everything we did while in San Fran. Parking is expensive, but this is not an uncommon practice for big city hotels. Found the staff helpful when asking for directions and other information. The room was nice and comfortable. It is a big hotel so we walked a l...
4
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Shabby, dirty, and drab This hotel is in need of major upgrades. A good clean would be helpful, too. The hotel staff is incompetent. The operator does not know how to transfer your call to the front desk (it happened more than once!). I hate it when windows do not open at all... Especially when you are in a tiny room, ...
1
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Avoid this place like the plague!!! I travel for a living and stay in over a hundred different hotels a year and this place is by far the worst I have ever stayed at in my life! None of the employees can speak English, the place is dirty and run-down, might as well not even have windows with how loud the place is, and ...
1
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Expensive & Cheap at the Same Time I have stayed at several $150-$200/night hotels in the Galleria area over the past two years, but this was my first time at the Westin Galleria. I travel to the Galleria on business, not for shopping or entertainment. I drove in from San Antonio, arriving about 7:00 pm. My reservation...
2
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Don't be fooled by the pictures I booked this on Priceline and thought I was getting a great deal on a cute hotel....when we arrive after a full day at Seaword we find out that we have to pay $22 to valet park or find street parking, really at 9:30 pm on a Saturday. We booked a room for 2 adults and a child, when we ge...
1
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Please do not stay here This was worst hotel i had ever stayed. Bath rooms are very bad and terrible noise from outside. There is no iron box...Also this hotel is expensive for this quality..Location is not very near restaurants
1
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College kids party & no sleep I was awaken at 1:30 am by college kids having a party in the room next door. I called down to the front desk to ask for help. Although half awake I said "Um, could you help with the noise, please?" Before I could continue the staff member said "This is the first complaint we have had!" No...
1
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Great Location The location was great we could walk to many restaurants ans shops. the room was unique as far as a two room suite. not worth the 96+ a night, but we got a discount going through the website. The staff watched over us like we were criminals
2
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dirty, noisy but friendly staff Stayed 2 nights at this hotel a week ago. Booked on their site. There was no information about the ongoing reconstruction of the hotel. When we came in , it was very difficult to talk to anybody, because of all the noise from the drillhammers. I asked for a room as high as possible, to...
2
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New rooms are excellent, but a few things need addressing The Grand Hyatt is in the final stretches of a big renovation. The room design is very fresh and modern. I love the remote controlled blackout shade. Right from the bed! There is also an innovative scrim in front of the windows to allow for light and a modicum o...
3
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all Girls Event This hotel is supposed to be a 5 star hotel but I would not rate it as this. I had no air conditioning in my room and they had no idea that it was not working. Although it did get fixed, my event started in my 2 room suite while the engineer was just finishing up. Kind of embarassing. Then I tried to us...
3
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Watch out for the sofa bed When we arrived, the room layout we reserved (a king with sleeper sofa) was not available, so they put us in a double queen. The smell of smoke in the room was so strong that I called the desk and asked for a new room, and was immediately moved to a king with a sofa bed. The sofa bed was rea...
2
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Another Great Stay in Austin I have stayed at the Austin Four Seasons multiple times, both for business and leisure, and have never regretted my hotel choice. This is my first written review and it comes after my recent stay while on business. It was a quick trip but I definitely was made to feel very comfortable durin...
5
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Beware of price gouging My husband tried to stay here on Aug. 17, 2012. The location is very close to a rental property we have. He gave his credit card and ID and was told the price was $247. He asked for his credit card and ID and would go elsewhere. He's stayed here before and it's nice but doesn't warrant $247 for ...
2
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Great hotel with amazing service My husband & I stayed here for a couple nights on a little vacation to Denver. What a great hotel!!! The service was top notch from start to finish of our stay! The room was very comfortable. We loved the complimentary happy hour and the gold fish we had in our room. My husband original...
5
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One day trip to LA I stayed in this hotel with my husband one night. We wanted something sheap in LA and not very far to Universal studio (3 miles) and Hollywod blvd. Hotel is pretty nice but everything is old. We stayed on a second flor so we didn't need elevator but it didn't work. I asked about room with view on Hol...
3
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Wripped off!! We booked this hotel the morning of the actual stay, so for the short notice and price it was great. The location was where we wanted, just off Times Square which is great. The room was small, again couldn't complain about that. However, what I am mega peeved about is that at check out I wasn't informed o...
1
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Pros and Cons The hotel is clean, the amenities are nice and the staff is friendly and accommodating. Just ate room service for breakfast and the food was good too. But my only grip is the beds. They are "rutted" and are in need of new mattresses. You can actually see the depressions in the mattresses. I was disappoint...
3
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Definitely would return A nice well located, well furnished, clean place with a surprisingly friendly and helful staff -- what more can you ask for. Our room was on the 20th floor with windows facing away from street noises so it was quieter than one would expect of the Big Apple. The negatives, small room with a very ...
4
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Would not recommend this as a secure location We arrived on an early flight and had to wait in the lobby until 3.30pm to gain access to a room. The room was clean but very small The staff were less than friendly. Free wifi was available in the lobby and the free breakfast was good including fresh waffles. It is not a v...
3
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Good for the most part My husband and I went to San Diego and stayed at the Best Western Plus at Miramar. We spent 4 nights in the hotel. The cost was good for the price range we had to stay in. The room was clean, bed sheets pressed and all the fixings. What you would expect from a Best Western. The staff was very nic...
3
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A nice place Tony at the front desk was very helpful, the beds were hard but pillows were nice. The location is close to Sea World. Pretty good breakfast.
4
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Good Mid-Town location My wife and I just returned from our first New York trip. We stayed at the Wingate because we have had good luck staying with them before. The hotel was within walking distance of Times Square and the Empire State Building in the middle of the Garment District. We were very fortunate to get an ex...
4
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Family unfriendly, Horrible Food Stay away from this Hyatt property if you are looking for a family friendly environment. My young son was unsympathetically turned away from the slide at the pool area because he was just shy of the height requirement while his buddy was given access. This was after my son had gone down...
1
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Wouldn't stay there again We went to NY for my 40th b-day and my husband had been referred to this hotel by a local. He mentioned the rooms looked a lot nicer on their website. The lobby was so dark but cool. The halls were dark and it looked pretty old and just covered w/paint. The halls smelled smokey as well. We had...
3
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Incredibly Insolent Staff I had heard very good things about this hotel. Unfortunately although the hotel itself is very nice the staff is made up of some of the most rude and unhelpful individuals I have ever encountered. I wish I could say that I was only shown attitude by a few of the hotel staff, however its seems ...
1
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