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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Never for woman !
I don't recommend for ladies who travel by herself.
The people who work at front desk are VERY customer careful, but the guests are very, very weird !
The first night, there was a couple having a argument outside the room about midnight. The night after, a guy was listen a music from his car to loud ... | 1 | null |
Could be your perfect berth in the West Village
The Jane has a great location, whether you plan to spend your time in the Village or wander around town. Your experience will vary according to your temperament as a traveler...whether you feel more comfortable in a 50-sq-ft Cabin or the more standard sized Captain's Quar... | 4 | null |
A Ritz should be great.. This place isn't even close.
This hotel isn't horrible, but there are so many better hotels in Phoenix - Scottsdale. I'm quite surprised that this hotel is so ordinary and that the name "Ritz-Carlton" is associated with it. Honestly, the service was unremarkable and the food and rooms were seco... | 2 | null |
Airport Hyatt Dow
Stayed here July 14 2012 found hotel atmosphere very worm. Towels were nearly threadbare, very disappointing. Rooms are quite small, for the small difference in price the Grand Hyatt is much more desirable.Staff was very nice and helpful but they are not responsible for the status of the hotel and did... | 3 | null |
Go somewhere else instead!
This was the worst hotel I've ever stayed in. Being NON smokers and travelling with a disabled child they put us on the third floor - no elevator!!!! in a SMOKING room which smelled disgusting. Had to carry all the luggage and the wheelchair up 3 flights.The carpet looked like it hadn't been ... | 1 | null |
Newly Remodeled Nice hotel
I stayed at this hotel earlier in the year and it was basic but ok. I returned to Phoenix on a business trip and decided to stay at the hotel again because I was familiar with its surroundings. To my surprise, the hotel has undergone a remodeling. As luck would have it, I was given the same r... | 4 | null |
Not bad value but needs to improve further
I got a good internet deal for this hotel, and was very pleased to receive a free room upgrade almost immediately after I had booked. Rooms are a good size, and well appointed. Air conditioners are incredibly noisy though - so distracting and made it difficult to sleep. Very f... | 3 | null |
Won't be back.....
The elevators were out, the Internet service didn't work, and the rate we were charged ended up being double what the going rate was a few days prior to checkin. They made no adjustments to our rate which was a prepaid rate made about 2 weeks in advance.
Room "had a view" straight into offices acros... | 1 | null |
Good Hotel, Very expensive, Not always Friendly
I was extremely upset that there was no place to sit and eat a sandwich in the lobby that I purchased from the Deli down the street. For $500 there should be a place in the lobby for your guests to relax and eat or drink regardless of where the items where purchased. I wa... | 2 | null |
Excellent Value!
Went to NYC strictly for Broadway and shopping. Have been to NYC before and done alot of "sightseeing". Hotel was a 10 minute walk to Times Square. Very close to alot of the shows, and hailing a cab (when we were running late) was always successful. Hotel room was a mini suite with a full fridge, a sma... | 5 | null |
Days at the Beach
Spacious room with large seating area. Only problem was a smoking room, only one available when reservations were made. | 4 | null |
About like I expected
It's old. It's clean enough. The prices are low enough. The parking was limited.
Skip the free "Continental breakfast" and go to the little café one block north on the East side of I-35. Austin is still weird!
Yeah, watch out for parking where you are not welcome. Towing is always rampant in crowd... | 3 | null |
Good hotel with minor issues
Spent 14 days at this hotel together with my wife and three children. Location was good with nearness to A, C, and E subway and Penn station. Hotel employees were smiling, polite and helpful at all times holding doors and elevators.
We had breakfast at the hotel one morning and it was fine... | 4 | null |
For a Westin, it's tired and desperately needs an update
I think another review said it best but it appears that they recently updated this hotel and put all the money into the lobby. The lobby is great but once you're in the rooms, I could have sworn I was staying at a Sheraton by the airport.
I'll start with the posi... | 3 | null |
Looking forward to next year!
Our son is a patient at Shriner's Childrens Hospital which is a short distance from Temple University and this was our third opportunity to stay at the Conwell Inn. It truly is a gem hidden in the backdrop of the campus. The rooms are very comfortable, clean and tastefully decorated with p... | 5 | null |
excellent choice
Fabulous location, nice room, comfortable beds, very clean, friendly and helpful staff. | 5 | null |
HUGE Dissapointment
We have a large family, and have found that the Comfort Suites accommodate us well. We have stayed in several different locations in several different states and this one was HORRIBLE! The front desk staff was very polite, but clueless. There were no extra pillows or blankets for guests, and the roo... | 1 | null |
advertised, Budget hotel recieved
My wife and I just returned from a 1 night stay here. If your just looking for a room to crash, its a great place. everything is small. We stayed in a "suite" room that had an extra small bed, microwave, refrigerator and table. It was $10 more for the extra space and worth it. We didnt... | 2 | null |
Our Stay
Nice hotel..Though the room didn't have a microwave, so no way to pop popcorn for my grandson. We also ate lunch at their little restaurant, my daughter ordered chicken wings, which were very cold & so hard you could hardly bite into them. People at the front desk were very nice. | 3 | null |
Amazing lobby, a lot less amazing room
Stayed here for 5 nights on a business trip. The lobby is pretty cool so the room feels somewhat disappointing after the impressive lobby. Especially the bathroom is ready for some serious remodeling. The room was clean and bed was really comfortable but comfortable bed is not eno... | 3 | null |
Elegance & comfort
The architecture is stunning and charming. The hotel is well located opposite the historic Trinity church and near subway stations. The room is not big but adequate and well appointed. The bed is big and comfortable. | 4 | null |
Business Hotel convenient to airport and downtown Boston
This hotel is convenient to convention center, airport and downtown area...all within a short cab ride. Within walking distance to the Seaport area of Boston with many restaurants. The hotel is clean, service oriented and allows the business person to work with e... | 5 | null |
Good Experiance
We arrived at the hotel at the end of May and stayed for 4 nights. The grounds of the hotel were beautiful, trees everywhere, it seemed like we were on a tropical holiday! We checked in at 3 and was told that check-in was not until 4... however they did find us one room that we could have. We were locat... | 3 | null |
Great all around
Was a bit concerned after booking given its negative reviews of the location, posh styling, and small rooms, but everything went very well. This was our first time to NYC, wanted to do touristy things, but also wanted a newer hotel that didnt cost an arm and a leg.
After our flight we decided to take t... | 5 | null |
Shout-out to staffer, Alexander
The very best thing about this hotel was the front desk staff person, Alexander. We first met him when we checked in after midnight, as our flight was delayed. Despite the late hour, there was a line-up and Alexander was the only person working the desk. He took extra pains to take good ... | 3 | null |
Great stay!
Just back from a quick getaway with our teenage son. The room was larger than we expected, with 2 double beds and 4 windows overlooking Lexington and 49th. Great location - for us it was an easy walk to Empire State Bldg., Times Sq., and Central Park. As my husband usually stays at Marriotts, we had access ... | 4 | null |
Absolute WORST hotel experience of my life.
This hotel near LAX is surrounded by brothels, drug dealers and gangs. I did not feel safe. I arrived late, exhausted. The sound of sirens and screams was unrelenting. I was unable to get the heat/cooling system to work. Finally at 3 a.m. I called the front desk and after 15 ... | 1 | null |
Great Location
If you are taking the train into downtown San Diego, this hotel is in a great location. We stayed there overnight, as far as hotels go it was average. The front desk staff was friendly. The room was standard size and could probably use a little updating. | 3 | null |
Breakfast
We had a good stay in your hotel. The only thing that was not good was the space in your "breakfast" room. There is very little space and only 4 tables, witch in my opinion is not enough!
I have no more remarks! | 3 | null |
OK, if your just looking for a quick and cheap place to stay.
I have stayed there several times in past past 2 years and it's OK, if your just looking for a quick, inexpensive place to stay, where you are leaving early to go somewhere in the vicinity or just checking out early. Yes, it has it's problems, but from what ... | 3 | null |
Best Value + Location
Next door to the Riverwalk and the Rivercenter Mall and 1 block to the Convention Center trolley station = A+ location. This member of Historic Hotels is a great value, especially compared to the other 3 HH hotels in San Antonio! If you appreciate character, charm, unique rooms, convenience, and t... | 5 | null |
Don't stay here
If I could give this hotel no stars, I would. The Allerton is a HUGE disappointment.
I travel a lot. I've had better service at the Holiday Inn. Frustrating because The Allerton used to earn the exorbitant prices they charge.
They were difficult to deal with on almost every level – even when tipped ver... | 1 | null |
Great Location with Sights to See
Stayed for Easter Weekend with the family. Great location, but for a hotel that opened in Feb. 2011, it is very worn and used. This is not the place for kids. This is a "Party Hotel" A place to be seen and talk about that you have stayed. I would recommend that you save your money and ... | 2 | null |
The Conrad is my home away from home
I've been a regular at the Conrad now for about two years. I stay here 3-6 nights every month. The reason I come back is that the Conrad is, quite simply, the finest hotel in the best location in its price category.
Service
I cannot say enough about the service here. All of the sta... | 5 | null |
Do not stay here unless.........
You want to be surrounded by homeless people. Unless you want to be scared to walk around the local streets. We stayed here in September 2012 and to be fair the hotel was actually Ok the rooms were a bit dated but were clean and a decent size. Also the concierge was extremely helpful, u... | 1 | null |
Right Location, wrong Hotel!
Upon arrival it looks fabulous, location is brilliant check in was rubbish, customer service course obviously not undertaken, not at all helpful. We wern't "shown" to our rooms even though a bell boy service is available, we had to ask where the lifts are, the room was very clean & smelling... | 2 | null |
RE: The Park Plaza obviously has a mouse problem
After our experience last night, I decided to log on to check the reviews for this hotel and low and behold, it seems our experience is anything but unique. We were staying here for a conference, so we didn't really "pick" the hotel. Anyway, at about 1:30am I am reading ... | 1 | null |
sucked
We stayed at this for the Denver broncos game because they offered free shuttle to and from the game. Little did we know that they have one van that takes four hours after the game to bring everyone back to the hotel. So we shared a cab with other bronco fans to make it back faster. Breakfast was a joke, ended u... | 1 | null |
I will never stay there again
Large room, good shower, nice maids. But two tiny lamps in room made it impossible to read anywhere. No comfortable chair. No food available in hotel; $38 for room service breakfast of two stale muffins, coffee, no butter or jam. In-room coffee maker broken. Tea bags not provided (except a... | 2 | null |
Not so bad
I was hesitant to book this hotel based on reviews, but decided to take a chance. I love Embassy Suites hotels so I was hoping for the best. Bottom line, there was nothing terribly bad. Yes, there is a major renovation project going on. The hotel website says it’s being renovated through 6/30. I honestly don... | 5 | null |
Small rooms and slightly ageing details, but overall a pleasant experience
We wanted to stay somewhere near the center of town near the river. The Hotel Allegro offered a reasonable rate for the weekend. Highlights already covered by other reviews include:
our room was small, but large enough. modern television and a f... | 4 | null |
Worst night of sleep ever
We chose this hotel for its proximity to Fisherman's Wharf and all of the surrounding activities. The price Seemed average at $170 a night, but was shocked when told that parking for 2 nights would be $91 (found a lot on the street for half of that 2 blocks away). We were issued a room on the ... | 2 | null |
Expensive hotel for just a bed
Mission Valley is a good 15min drive from sandiego city centre so this hotel is over priced for its location. $119 with no breakfast.. | 3 | null |
Great experience!!
My husbamnd and I was in Baltimore visiting family because there wasnt any room at the house...Plus the hotel was so reasonable in price...We decided to stay, the place was very clean and had plenty of amenities..The office people was friendly anything we needed they supplied us with.The bed was comf... | 5 | null |
Disappointing
My husband and I travelled to Washington, DC for the October 28, 2012, Marine Corps Marathon. Wanting to treat ourselves to a nice weekend, we selected L'Enfant Plaza Hotel over someplace like Best Western or Days Inn. For the price ($341 total for 2 nights), we expected some luxury. Not only was L'Enfant... | 1 | null |
Great conference
We stayed at this hotel for 5 nights and it was a great experience. Everyone was very nice even though our large group is a little rowdy. We have been there before and we were very surprise to see all the updates. Everyone in our group was not super excited to be going back to this Hotel but we were so... | 5 | null |
Over the Top!
The Dolphin Motel is a great place for the right person. It's economical, clean, directly across from the harbor (we watched the fishing boats come in, which was great fun!), situated near some very nice restaurants you can walk to, and has terrific employees. The owner is on site every day, and over brea... | 5 | null |
Bed bugs
This was a disaster. We found evidence of bed bugs in two rooms then finally found one that seemed clean. My wife still got bitten and has spent the last few days disinfecting every item of clothing,luggage etc.
We neither asked for nor were offered compensation for this shambles. | 1 | null |
Great Kimpton hotel with a few challenges
I love Kimpton hotels. The service and staff of the Hotel Serrano is no exception. However, there were a few issues with my recent stay. First was the noise, I was on the 16th floor and it would still was unbelievably loud. The garbage gets picked up at 4:00 AM, every morning. ... | 4 | null |
My Stay at Studio 6
Hello,
My name is LXXXX NXXXXXX. I am staying at the Studio 6 in Jacksonville, FL room 227. I wanted to email you, so I typed gmail.com into my browser. I waited nearly 2 minutes in the basic html view for gmail to load. Seriously, it loaded quicker with my 2400bps modem over dialup.
Any modern trav... | 1 | null |
Worst customers service ever.
I have stayed in this hotel for few times. The location is very good, but the hotel’s management is very bad. I called few times to make a reservation; the man who is in charge was asking me to call later because he is busy. Last time I was waiting for 45 minutes in the lobby until the man... | 1 | null |
great location
The hotel is in the inside of DC. Great location. The parking cost us a little more than $25... When we arrived to the hotel, the room wasn't available but the front desk can hold on our bags. It doesn't have free WiFi... :( | 3 | null |
Pricey but not good value
I nice modern hotel with a great view of the marina and within walking distance of the gaslight quarter, which is great for a drink or a meal. However, at close to $200 per night I would expect water in the room and a bath robe? Breakfast was also expensive at around $60 for two. | 3 | null |
Antiseptic with Attitude
I've just returned from a few days in New York and then Washington DC and, unfortunately, feel disinclined to say anything positive about my most recent Washington hotel experience. I’ve stayed in Washington on several previous occasions, but this hotel was memorable only for its general failin... | 2 | null |
Waste of time.
This place was backwards. Everything from the valet to the actual hotel room was unacceptable. The room was tiny. The staff were very unhelpful. We checked out of our room at 11:45 am and left our bags checked with the hotel. When we got back to claim our bags it took the staff 40 minutes to go and find ... | 1 | null |
Dismal, unclean, stale.Stay 26th 27th April '12
.This is not a ' resort ' it is a poor example of a motel. The room / bathroom were unclean, the sheets were suspect, other bedding had probably been on the bed for months. (I got a rash on my legs, which was not there before being in that room.) Miserable staff, make you... | 1 | null |
OVERPRICED not worth it
As someone who stays in several hotels, I was really looking forward to staying at the W since it prides it's self on taking care of the customer, well it certainly did not!!! Firstly if you have a family then i really don't recommend it, this hotel is for young people. Secondly and most importa... | 2 | null |
Warning: High Taxes
I stayed at Sofitel for the weekend of Navy vs Army. At the time, it was the cheapest 4-5 star property I can find. The hotel was an easy 5 minute walk from Suburban station where AirTrain (possibility one of the cheapest and the most convenient way to get into the city center from the airport) drop... | 4 | null |
Underwhelming
The hotel is nice and the free breakfast is outstanding. Unfortunately it was our first stay in la jolla and the hotel staff was not very knowledgeable about transportation or the surrounding areas and the " free" shuttle only went within a 3 mile radius of the hotel... They don't even have an airport shu... | 3 | null |
Good location and the room was in very good shape
Stayed on the 3rd floor, corner room which was sort of unforntunate because it was next to the trolley car track.
Room was very nice, and exceptionally clean and seemed newer. The only gripe was the TV, as the remore control did not work very well (had to press the butt... | 4 | null |
PLEASE Read this BEFORE Booking
I have to give a rating for this to register, So 5/5 for the location
This is GENUINELY what happened to us... We arrived on the 6th Sept and was given a room on the 10th Floor, the room we where given was the smallest room we have ever stayed in, there wasn't any room to store any of m... | 1 | null |
Poor concierge and Guest services team
The hotel itself is fine besides charging for wifi and use of the business center.
The concierge is not friendly, engaging or very helpfull. There was always 4/5 people waiting for his assistance. Maybe the hotel should add a 2nd concierge during busy periods in such a tourist des... | 1 | null |
Good - Ambience, Food & facilities - Not Great
I have been here during 2nd week of April 2012 - for a business conference. So we were 50 people team staying - eating - meeting at this place for 3 days. I liked the place for its ambiance, facilities. Its a big old mansion converted into a hotel. The food was all America... | 3 | null |
Poor communication
Arrived late on Amtrak train. Breakfast ok, but water machine not working so could not buy water, when I asked about this she just shrugged her shoulders. Never take their word that the Bean Shoot rerstraaunt is ok as I got food poisoning. Lighting dim, not very helpful in general | 2 | null |
Not what I expected
Maybe my expections were too high for our experience. Our bedding on the pull out couch was dirty with crumbs from not being changed I am assuming. No pillows or blanket was provided for the pull out and when we asked for fresh bedding and pillows it never arrived. The beds were uncomfortable and th... | 3 | null |
Hampton Inn San Diego Airport/Sea World
Our group from work was sent to San Diego for three weeks of training. We started out staying at the Harbor Island Hilton for the first week, but just were not satisfied. For the last two weeks, we switched to the Hampton Inn which had more amenities and was within walking distan... | 4 | null |
credit card ripoff
I stayed at the Kings Inn and foolishly paid with my credit card. When I got my statement two weeks later I was charged an extra $100.18 for a broken toilet. Visa told me to phone the Kings Inn and the desk clerk told me there was nothing he could do. The toilet was working fine when I checked out. B... | 1 | null |
Bad mistake
First, the room was stinking of smoke, even though it was a non smoking room. I asked if they could do something about it. It then smelled like smoke in a pine forest.
The thing that blew the experience for me was going to breakfast. My wife had surgery at Ohio State, and couldn't walk. I scoped out the bre... | 1 | null |
Very poor service
I stayed at the Doubletree Detroit-Dearborn for the second time this year and had a bad experience. The Doubletree brand is fairly tired and Hilton is not doing much to refresh the brand or its properties.
I had a problem during a recent stay: I realized the night before a business meeting that my ro... | 2 | null |
6 night stay in July
I stayed here with my wife and daughter for 6 nights in July. I did a lot of research before deciding on the Avenue. It ended up being a great choice and the hotel played a big part in the success of our vacation. For a first timer visiting Chicago, the hotel is in the perfect location off Mag Mile... | 5 | null |
Good Hotel for the Price if you shop around
Stayed at this property in July checked in two days before the 4th and was not disappointed in the hotel because I got a good rate using priceline. However the pricey part is parking. Self parking is 28 dollars a night which is probably the average in the city if not more but... | 4 | null |
Excellent hotel with a perfect location
This hotel is excellent, it has great quiet rooms, nice bathrooms, good service, friendly staff and a perfect location.
Stayed here for a weekend in August and had a "standard" room, which was perfectly suitable for a couple. Everything was very clean and well kept. The fridge i... | 5 | null |
SHADY PLACE, dirty, no way do you want to stay here
Pimps, drug dealers, prostitutes. There is no way management doesn't know what is going on and they just don't care. We complained about one person there and were told there was nothing they could do about it "they had been watching him for awhile but couldn't catch h... | 1 | null |
Great stay for business or play!
I took a chance and reserved a room through Priceline.com and this was the winner! It's great, nice clean room with kitchen (which I did not use) and the service was excellent, staff always had a smile on their face and greeted you whenever they passed. Good easy location to take in the... | 4 | null |
Nice Staff, but stay somewhere else!
We arrived late at night and actually went to the wrong Comfort Inn first. We found the right one and got checked in. The clerk was very nice and helpful. I asked her about the old style outside rooms and she commented that they were 'grandfathered in' with Comfort Inn's as the owne... | 1 | null |
Great rooms but stuffy service
Stayed one night as where I had been staying in Chelsea was not able to accommodate me for all the extra nights I spent in NYC after a trip to Portland, Maine fell through. Found a room for a good price on booking.com and thought I'd treat myself a little.
Check in is a little hectic but ... | 4 | null |
Good value
If you're driving, this hotel has reasonably priced valet parking for L.A. Best of all, it's access in and out is excellent since the entrance is on Olympic rather than one of the busier streets like Wilshire or Santa Monica. The valet staff was also very fast and we literally never waited more than a couple... | 3 | null |
Friendly Service and beautiful hotel
I recently stayed at the Hilton Baltimore for a girls' weekend and was extremely pleased with the hotel, the location and the staff. The Orioles were playing over the weekend and it was great to watch the game from our room and from the gym and patio on the 4th floor!! The hotel is ... | 5 | null |
Excellent hotel with everything you need
We stayed at the Staybridge Times Square from the 4th to 7th August 2012 and it was perfect. Spotlessly clean and very comfortable - the bed especially so! Very useful to have a fridge - including an ice maker as the weather was so warm - and the coffee maker with fresh coffee i... | 5 | null |
Our favorite NYC hotel
My daughter and I make an annual trip to NYC to shop and go to the theatre and just spend quality girl time together. We have stayed at approximately 10 different hotels over the years and this was by far my favorite. I was a little reluctant to stay right in Times Square because of the noise, bu... | 5 | null |
For this rate I'd expect internet and water!
The hotel is pleasant enough. The room rate was pricey and internet was additional per day. That's just dumb for a business hotel. Oh and a complimentary bottle of water in the room won't bankrupt you and might mitigate the perfunctory client service at reception.
The renova... | 2 | null |
Great location
The hotel is within walking distance to Union Station and Capitol Hill. Large room, very clean. Did not like that there was no internet in the room ($10 per day, per device) but it is complementary in the lobby. I was concerned after reading a review and seeing a picture of mold in the bathroom with a co... | 4 | null |
A cluster
The A/C in the room did not work either night we were there. The room temp never got below 77 degrees. The hotel did not have enough parking to accomodate guests for OU/TX weekend. The cofee pot was dirty and the tea never refilled and the front desk was less than responsive. Also had maid come in the room at... | 1 | null |
Disappointed
I was disappointed with this hotel and will not stay again. Rather than give an impression, here are some facts:
Location:
The location is fine for tourists (7 minute walk to Michigan Ave, 5 minute walk to Navy Pier) but is not convenient for business travelers. It took me 40 minutes to walk to my office i... | 3 | null |
Just so-so
We stayed at the Hyatt for the LiveStrong Austin Marathon. The room was clean & comfortable, but considerably overpriced compared to identical amenities at nearby hotels.
Hyatt charged $9.95 per day for wifi and $14.00 per day to park in the hotel parking lot. Both of those services should be included in the... | 2 | null |
Everything we wanted
Stayed 1 night for a "girls' getaway weekend". The Doubletree was everything we needed/wanted. Excellent location with all the shopping, restaurants and bars we wanted within a 5 or 6 block radius. The rooms were nice size, the beds were super comfy and the bathrooms were nicely updated. The best p... | 5 | null |
Avoid this one!
Where to start. Reservations booked but when we arrived at check in time a 20 minute wait turned into two hours. Older motel but no excuse for what looks like hand me down furniture. Small room but furnishing allowed no movement when seated at desk. End table lamp on one side failed to work. Only one se... | 1 | null |
Good Location, Nice Hotel
Very pleasant and polite staff, hotel is a little worn but clean and comfortable. Breakfast buffet is great with hot and cold offerings including eggs and waffles. Hotel is very close to the Longwood area with Boston's important hospitals including Brigham & Womens, Childrens, and Dana Farber.... | 4 | null |
Wow! What a view!
We couldn't have been happier with this hotel (well maybe if they had free wifi, but small matter) and the folks that staff it. The location was perfect for our beach-loving, food seeking, and early morning latte- needing family. The building is not fancy, but is very, very nice. And their customer se... | 4 | null |
Our home when in Columbus, Ohio.
We have made several trips to Columbus,Ohio for family and football. We always stay at the Sheraton Suites. The location is great. They are close to OSU, the Columbus Zoo, convention center There is a movie theatre across the street and about 15 restaurants within walking distance from ... | 4 | null |
Excellent location, great service, great quality.
I stayed 6 days recently at this hotel, and had a very pleasant stay.
Location-wise, you can't beat it. Being a solo traveler on foot, it's always important for me to find a place that's walkable/close to transit. This hotel definitely met that requirement for me.
Room... | 4 | null |
Great value in a great location
The rooms in this hotel are simply huge. The location is fantastic for reaching the Commons, Newbury Street, and the Red Sox temple. | 4 | null |
sha,NY
Please believe the bad reviews this is the worst hotel I have ever been to I understand it is old but the smell in the hotel I checked in around 1am it was dark dusty the lobby the rooms had oders the star rating is wrong it is a one star the homless all over when checking in the front desk gave me a reciept to ... | 1 | null |
Icon by NAME
We have never stayed there so we booked a room for a family vacation. The valet service was nice but it went down hill from there. The porter said "We'll bring you bags right up!" It was a busy evening so the desk manager checked us in, he never smiled or had anything nice to say or questions about our tri... | 2 | null |
A fine old establishment met all our needs.
We only stayed overnight, but loved our time in this history and character filled establishment. The staff were helpful, the rooms very comfortable, and there was good eating in house and nearby. The location is not the prettiest in town, but we could walk to Chinatown, the c... | 4 | null |
Nice rooms, good location but expensive parking!
Good location with prudential tube stop right outside but to be honest we walked almost everywhere as Boston is a pretty compact city. I would as a guide say 7 mins walk to Copley square and 15 to the main park to start the freedom trail which in itself is 2.5 miles and ... | 4 | null |
Just ok.
For any other hotel would have been average. For a Hyatt this is sad. Hotel is average at best, hallways need redone, room furniture was well worn, bed just ok, etc.. Everything was on par with a nicer Best Western or something like that, but this was over $300 a night. The staff was good except for conciege w... | 3 | null |
Retro vibe, very cool touches in room
Stayed one night at the Doubletree while attending a show at Scullers Jazz Club... our room was upgraded to a bi-level suite on the top floor (HHonors Gold member) - awesome two story room with a full living room, fantastic view of the river and a king bed in the loft area.
The sh... | 4 | null |
Great stay, clean room, good service
Family stayed here two separate occasions mid-August. Both times we checked in late at night, front desk was quick, bellman very nice and helpful (same guy - Ben - both times) fetching extra pillows so the kids had plenty. We had executive suites both stays which provided a great am... | 4 | null |
Don't have much to say
My husband and I stayed here to catch an early flight the next morning. We had a suite and the room was a nice, but average. There were two tvs in one room, a little strange since they had to be on the same channel to work. The bed was comfortable. The bathroom was very small. The staff was nice ... | 3 | null |
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