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New Renovation??? I stayed at this hotel for 3 nights this week. I was very disappointed with my stay here. The list of things going wrong was extensive and while some of the people tried to help, others acted like I was bothering them. After traveling all day (never fun) I just wanted to eat a good meal and go to bed....
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Can they get the van and keys right? We stayed here courtesy of United Airlines, who put us here due to flight delays. We arrived at the ground transportation center at Bush Airport at about 11:00 pm. An Americas Best van was full and just leaving. The driver assured us he would drop off his passengers and return for u...
2
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You have better options The hotel is clean, the rooms are a good size and the bed is comfortable. However, our room had no TV service and while the staff attempted to correct nothing was accomplished. No discount was offered for this problem. The ceiling tiles in the bathroom didn't fit. The shower head leaked. Finally...
3
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Very Disappointed My husband and I had such high hopes for the Admiral Fell Inn after reading reviews and researching on line but unfortunately our stay did not live up to expectations. First we booked an overnight stay that was supposed to include a $25 credit for food and drinks. Instead of a credit we recieved coupo...
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Nice Staff The approach to the hotel is unprepossessing as the entrance is shared with a multi - storey car park. Generally it is a bit shabby with very dreary decor. Our bedroom was not made up until 3:30 pm. The staff were very helpful & friendly. The simple breakfasts were a bit more appetising than in most US hotel...
3
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Very nice building but just ok inside including the customer service the decor, quality of fixtures and customer service were all subpar and disappointing for a Kimpton the cleaniless and decor in the room was better than the lobby, elevators, and hallways but the super thin walls or connecting door allowed us to know ...
3
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didn't like it the place is just ok , it is just too expensive for the value you get...i stayed there for three nights , didn't enjoy the room that much and i don't think i would pick it again or recommend it to a friend
2
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Don't let 'Luxury Collection' mislead you, make sure you get a cheap rate if you are going to stay here We took my mother-in-law here for a weekend getaway. All of us were thrilled and excited about staying at the US Grant. Our stay was both relaxing and disappointing at the same time. The hotel in general is lovely bu...
2
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One star is too much. Forgetting about the fact that it took an obscene amount of time to check in and the rooms way too smaill for the money spent for one night, it was easy to shake that off the next morning when we realized that our room was Ransacked the night before. WHILE WE SLEPT. Most everyone who stayed in the...
1
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Great property, conveniently located Three day conference. Excellent facility for large group with over a thousand attendees. Conveniently located for morning runs to Lake Michigan and Navy Pier, lunch or dinner on MIchigan Avenue or State Street and great shopping on the Magnificient Mile. Awesome views of the city an...
5
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NEVER AGAIN!!! I visited this Ramada Hotel while in San Diego and decided to stay there only because I had a $25 credit for the hotel. When I got there, I had to wait almost 10 minutes for the service desk attendant to show up. No apology for the wait, all he said was "Yeah, can I help you?" I told him my name, he gave...
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Central location but where is the service?? We stayed in this hotel for 4 nights The Good: Location. Very convenient and walking distance to Times Square and subway station. Good pizza joint right next door. The Bad: Our room service went MIA for last 2 days. And I had to call them to get our room cleaned the first 2...
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Well located to explore SF from I was in San Francisco to celebrate my birthday, and was happy to get an excellent rate at The Serrano. The hotel itself was a great place to stay as it was well situated for exploring San Francisco, and had many, many easily accessible transit routes. I was able to take BART in from the...
4
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I have seen a crack house on TV, now I have slept in one Check in person on cell phone the whole time I was checking in. I asked if random tires in parking lot was normal. He said that it was. Had to change room for one without ajoining door with skunk smell coming through. Only new room was smoking room. Do not smoke,...
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Large, Fancy Rooms on Hollywood Blvd This was our second time staying at the Redbury on Hollywood and Vine. The point of this vacation was to go to Disneyland. It's about a 30 minute drive or so from Hollywood to Disney, which we didn't mind because we wanted to be closer to the night life and touristy things to do in ...
5
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Great Place to stay This is a great option for a reasonably priced hotel in Denver. The hotel and rooms were extremely clean and comfortable. Our room was spacious and had a refrigerator, microwave, and coffee maker. I liked that our room had central air which kept our room the perfect temperature. I was able to get a ...
4
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Decent property This is not your typical Holiday Inn Express. The room entrance is from the outside. It is possibly a converted motel. The room we were in was clean and everything worked. They had a nice snack basket and bottled water in the room when we arrived. Plenty of pillows on the bed and the bed was comfortable...
3
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You get what you pay for If you are looking for a budget, university dorm like hotel room this is what you will get. This is what I wanted and was willing to pay for (in NYC) and I had no complaints. I brought my ear plugs and showered late at night and had zero problems and slept quite well. Room was fairly clean and ...
3
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Old, Subpar and Expensive Let me begin by a room that runs you retail of $250/night and charges $54/night for valet parking, you expect more than a CRT television. You'd also expect complimentary internet whether wired or WIFI, but this was not the case. There was no wired internet, and the WIFI was $12 per device, whe...
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A gem in tribeca A small and friendly hideaway. Our corner room had three oversize windows, very high ceilings, lots of space and a small but well-designed bathroom, but beware no two rooms on a floor are the same: the building used to be a garage! The staff is youthful, efficient and most helpful: one of them struggle...
5
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Amenities Wanted! A beautiful hotel in a wonderful location. Staff is knowledgeable and friendly, but professional. The hotel is right off Chicago's Magnificent Mile (Michigan Ave). If I had to ask for something it would be a little amenity in the room--a chocolate/cookie/something. Sofitel is a special brand but I thi...
4
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What a Disappointment We were looking forward to be part of history at the Waldorf!!! Not really, We got there around 02:00PM after a long journey and not enough sleep, the building is under renovation from the outside all around (WILL BE COMPLETED IN 8 YEARS). Main entrance on Park Ave was closed, Car had to go throug...
2
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DUMP!!! When you drive up and there is an abandoned building with weeds knee high next door and a dumpy Denny's in front of the hotel, there is your warning that things are not good!!! Set aside this, walked in only to be greated by some girl who doesn't know what she is doing, holds the phone in her pocket with the ri...
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adequate place to stay The hotel was fine in all regards. A very big & busy lobby, full of tours and groups. The double room was clean & quiet but the ice maker on our floor (preferred status) was broken and there seemed to be no advantage to the floor.
3
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Changed rooms 5 times! Terrible customer service, $50 parking, noisy, little rooms!!! We went on Valentines Day and did not have a nice romantic exoerience, In fact it was anything but. It was situated in a convenient location but we couldn't get any sleep because this is a party hotel for twenty-somethings and not gea...
1
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Reasonably-priced but sub-par service We've stayed at the Carlton at 88 Madison several times for weddings and business trips, and though it is worth considering for the price (one of the more affordable hotels in the city) the service is terrible. The staff is generally friendly during check-in, but when we've needed ...
2
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Poor experience due to maintenance issues I stayed here recently to attend a convention in Indy. I booked through Priceline and was expecting a double when I arrived (apparently I booked a single Queen by mistake, which I didn't learn until later in my stay.) We were given a room with double beds which smelled strongly...
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Clean, friendly and central Despite reading so many negative views about this hotel we decided to give it a go and were pleasantly surprised. We were on the 9th floor facing the building works opposite but, despite this, we were no more disturbed by noise from there than we were by traffic in nearby Broadway. The lobby...
4
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Much Better than the Intercontinental I stayed at both the Ritz-Carlton and Intercontinental during a trip to Boston because neither hotel had government rate rooms for my entire stay. I liked the Ritz-Carlton much more than the Intercontinental. First, the Ritz-Carlton charged me only the government rate, no taxes. Th...
5
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Horrible!! The Congress Plaza Hotel was horrible! I do not recommend this hotel! The pictures on their website made the hotel look so nice and elegant. We thought it would be a good idea to stay here since it's not very expensive and it has a lot of nice history to share with the family. One of my family members had pr...
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Just Ok Was recently at the Donovan for 5 nights. The staff were friendly and helpful and the restaurant was good. I found they tried to make this hotel hip/modern but it fell short. The room was a bit tired - carpeting was coming up in a few spots, the ceiling in the bathroom was peeling/cracked. The shower was a bit ...
3
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Good hotel Our room was ok. We got a good deal booking online. Breakfast was ok. Decent hotel for our money. Everything was clean and we got a good size room. The staff was great.
3
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Adequate hotel in West Seattle Stayed here for four nights in November, 2012. Room was spartan but clean. It did not have a dresser for clothing. Staff was very friendly and kind. Breakfast room was minimal but adequate. YMCA was only a block away and cost for a day's membership was only $5. Only hotel in small communi...
3
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LOVED THIS HOTEL Spent 2 nights here in early September. There is nothing bad that we can say about this hotel. The rooms are clean,spaceous and very well appointed. The hotel is in the heart of the city with all city attractions within walking distance. The wonderful 16th Street Mall is just steps away. We did not eat...
5
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Clean hotel, good location, needs a little updating We stayed at this Marriott for 3 nights. Check in was quick. Although the rooms need a bit of updating (dated decor, bed spread, wallpaper...), our room was very clean, large and we had a lot of space to put our luggage. A big bonus was the complimentary free Wi-Fi se...
4
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Nice... But No More Than 3 Stars When I entered the Fairmont Olympic hotel, my first thought was "wow, this place has some class!" On the way to our room, we visited the fitness center, which again was very well kept, well designed and lovely. Unfortunately, that's where the great experience stopped. Our room was musty...
3
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Dont' STAY This is the worse place ever. I would NEVER stay here again NO parking except in a very small underground garage which they charge you $26 per night. Room was not that good view was a joke I have stayed in $70 rate nights that was better I was so disappointed and really mad for the rate I paid I complained a...
1
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Disappointing for an upscale hotel We chose this hotel for its location. The room was small, and it was quiet and had a comfortable bed. The commode is driven by air pressure, and make a LOT of noise when you flush - loud enough to wake my wife even with the bathroom door closed. The room has a small desk, but no acces...
3
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Outstanding customer service I am not one to write reviews, but in this case I had to find the time and make an exception. I travel throughout California on business. As a frequent guest of the Lafayette, the one thing that keeps me coming back is their excellent customer service. From making my reservation to the time...
5
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Best customer service in Philly I have stayed at several of the nicer hotels in Philly, and Loews has by far the most accommodating and pleasant staff - from the cleaning staff to the restaurant manager. I will definitely be statying here again.
5
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Needs renovation, Bellman had bad attitude Won this by bid on priceline for $262/night. Big disappointment. The only good thing about it is it is next door to Starbucks. It looks like it has not been remodeled since the 80s when black marble was popular. It is dark, out-of-date and the service was lacking. Would not st...
2
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Location / views at least make up for a lot of shortcomings Huge hotel which hosts big conferences and trade shows. Tired decor and many inconveniences, especially woefully inadequate lifts for the number of guests - up to 10 minutes wait at busy times (walking's not an option to the 44th floor!). Expected far more fro...
3
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Bad comunication and bad customer relationship We had the privilege to visit the Mondrian hotel in Soho. The hotel is a real boutique hotel with a wonderful decorated bar and restaurant. We got badly surprised to discover that the restaurant, the garden and the garden were under heavy reconstruction. This part of the h...
3
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Nice Place Wow what else can I say of the view. We got here in the nigth, and USS Midway was all lite up. How beautiful!!!. Fornt desk staff was very friendly, chatted with her for a while.The room is on the small side, but nice. The hotel only has double beds, so thank goodness there are two in the room. If you are h...
5
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Awesome hotel!! A friend and I traveled with my daughter and several of her friends from Texas to Chicago to watch/cheer/support them run in the Chicago Marathon in October, 2012. Hotel Monaco was absolutely wonderful. Our room was located on the 12th floor with a view of the "corncob" towers and river. The front desk ...
5
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Avoid staying at the Lord Radisson As others have said, this is an old tired hotel with lack of recent renovations. The staff have not been trained properly in how to clean a room, particularly the bathroom. This was the third room and it took 30 min to properly disinfect the bathroom, telephone, light swetiches, door ...
2
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Great staff Hotel is older so rooms are a bit small, but liked the historic feel. Staff was wonderful and went above and beyond. Our original room had a bit of an odor and we were promptly moved and upgraded, plus given complimentary breakfast. A friend moved into our original room so we could tell it had been thorough...
4
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Clean, Comfortable, Desirable Location Attended a conference at this hotel. Small but clean rooms, comfy bed, helpful staff, nice lobby and bar area. Very convenient to many good restaurants and DC must see attractions. Banquet service food was very good for breakfast and lunch - we did not dine at the restaurant itsel...
4
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Heavenly Bed Went to Washington DC for a quick weekend trip to celebrate a friend's birthday who's attending Georgetown. The Fairmont was absolutely wonderful!! Here are some quick hits. 1) Immaculately clean rooms 2) iPhone / iPod speakers 3) nice flat screen HDTV 4) Large & clean bathrooms 5) Bed so comfortable, it...
5
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No frills, but no problems; big room I stayed here in late February 2012 for one night in a 5th-floor room. It was very spacious being a suite, with very new-looking furniture and TVs. The bathroom however was very small, especially the vanity/sink area, where there were no outlets. The service was average, and the sta...
3
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Great price and location The rooms are European small, but very comfortable and clean. As many have mentioned, the Canal Street subway is right outside the door - the one served by the #6 train - there are three Canal Street stations. You are in Chinatown and just a few blocks from Little Italy and a little further to ...
4
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Ok place to stay near the airport, but you can probably do better. I stayed here one night on business. The hotel appeared to be a little worn out and did not have that fresh, clean feeling. The carpet on the steps for instance, was clearly worn. The best thing about this hotel was the breakfast, which had something fo...
3
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Convenient location, okay stay This hotel is a little worn but it is also significantly cheaper than the fancier hotels in the same area. The biggest problem I had was the room not cooling down even with the A/C running all night. It felt stuffy. We only stayed one night so I did not request a different room. Don't kno...
3
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Excellent location Excellent location at Times Square. Room size good compared with most New York City hotels of this grade. Good service and friendly staff. Every place we wanted to visit in New York City was within walking distance!
3
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Expected more The Good Hotel was not all that I expected it to be. The area/location was less then expected. The hotel is located in a rough part of town. It is away from anything, even if you could walk to places. I wouldn't recommend it. The rooms were clean, eco friendly and small. The beds were hard and were not co...
3
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OK but not as described on website or in brochure We sayed at the Hyatt Mission Bay in San Diego for 2 nights in August 2012 during a tour around California. Our holiday was booked through Virgin who provided a generally excellent service sorting out our itinery. Their brochure describes this hotel as having "undergone...
2
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Obscene! Absolutely the worse hotel you could consider. Moldy halls, room was dirty, no room cleaning after the second day here, small TV, AC doesn't handle the heat in TX, noisy, poor service, nothing good but perhaps the bar. no restaurant, sucks sucks sucks
1
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5th SPG property in the City I stayed downtown this trip as a result of having a meeting in the area. A word about the area - it is uneventful really. Another reviewed called it "soulless" and while I wouldn't go that far, I would say that there are better neighborhoods to stay in. For the hotel, I think this hotel wa...
4
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Another Poor Stay We stayed there in Jan, 2011...did complain/made note of no heat in bathroom. There is NO HEAT in bathroom. We would shower and run to get warm in the bedroom. We were there to visit out daughter-in-law who has since died from from ovarian cancer. No one cared! It was a VERY cold weekend,,,snowed ands...
2
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Whatta dump! I booked this hotel through a Southwest Airlines package for a class I had to conduct in Van Nuys and this was the closest hotel with a 3 star+ rating. Upon entering the lobby, you see worn, ill fitting and stained carpet, furniture that is outdated and airplanes hanging from the ceiling. There are clocks ...
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OUTSTANDING STAFF & SERVICE My friend & I had stayed at the Dana Hotel & Spa over the Memorial Day Weekend. This is truly One of Chicago's GEMS! From the moment we arrived until we departed we experienced SUPERIOR SERVICE & Beautiful Room w/ Balcony, and Wonderful Food at the Argent Restaurant. Mr Tim Anderson was the ...
5
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Ok...ok...ok This was just "OK". My wife and I stayed in a "Tower King" room on 8-25-2012. We self parked at in the Hilton garage, this was $55 (not included in the hotel price) We booked an early check-in...that wasn't ready. We were told to walk around until our room was ready. We arrived back at 5pm and our room had...
1
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Needs a major update Room decor very dated.....sink in room (not bathroom) without counter space...worn bed comforter and carpet. No major cleanliness issues. Noise from I-35 not a problem bc AC was so loud. Front desk person was not friendly--never once smiled.....charged an extra $10 to get a room with two beds.
2
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Great location but filthy Stayed here for the second time. Our first visit here wasn't bad we had a good room and it was clean. Just stayed here December 3, 2012. The room was filthy, dark, paint peeling off walls, shower curtain disgusting, tub not clean, waited for one hour for towels to arrive to room, hair dryer no...
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Size matters When staying in Manhattan hotel rooms are typically small unless you pay a fortune. However, Hampton Inn Time Square North are typical to those in any midwest city. I was SURPRISED to say the least. When I opened my door I was welcomed by a nice size room with a King Size bed and large desk area. The hotel...
4
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I stepped in vomit...... I didn't have a choice of whether or not to stay at this hotel. My sister had a conference there, so I decided to tag along and bring my seven year old twin nephews. What a freakin' mistake. The pool was closed because they apparently have some tramp/meat head party there every weekend. We luck...
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HORRIBLE!!! First of all this hotel is NOT remodeled!! Our room was disgusting, dirty, dingy and gross. The lobby seemed to be remodeled in the last few years. The website suggests all rooms have been remodeled but they have not. We stayed in a king suite. The room had a king bed in one part of the room but the divider...
1
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Friendly staff, then down hill I stayeed for 4 days, no hot water on two of those days. If you want to watch tv get ready to watch a tube tv, with limited stations. Pool was something you would put in your back yard, and you had to go through th lobby and parking lot to get o it. The hopper seat was broken, bath exast ...
2
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Attentive staff, Tall Ships are awesome We arrived on June 15, 2012 which coincided with the Sailabration in the Inner Harbor, Baltimore (see more at starspangled200 dot com). The Sheraton was located so close we could easily walk to the ships and sights of the harbor. While the folks at valet were a bit confused, the ...
4
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It's OK Spent one night at this location. The people checking in were nice, my reservation was handled correctly, and the room was clean. They have a couple of disadvantages; 1. Location - it is on a one-way surface street and, if you miss the turn into the motel, you are in trouble. You have to go all the way down I-3...
3
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No one does it better than Park Hyatt! This is my second time in past one year and it just gets better every time. I have stayed at my share of fine hotels around the world but I always look forward to staying at the Park Hyatt in D.C. I used to stay at the Fairmont (excellent choice) across the street but after giving...
5
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Yet another great stay here Was out in San Diego for business again. Check-in went quick and easy. Got my room at the AAA rate as the hotel was nearly booked so my corporate rate was not available. I really like the location of the hotel as its right on the water and near many restaurants. The breakfast buffet was plen...
5
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Wonderful hotel with a few surprising inconveniences The hotel is gorgeous, in an amazing location with a beautiful and attentive staff. We enjoyed our stay and would come back again. That being said, I was surprised/disappointed by a few things: 1. There is no coffee maker in the rooms. I like drinking a coffee in bed...
3
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Too cool for comfort? Very Phillip Stark in concept....ie. its all about the show... Unfortunately not our cup of tea at least not for staying. Its the only place in LA where service was subpar. Then again 20 year olds dont ask for much... If you like luxury and comfort over suave and hip then this is not the hotel for...
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Nice hotel, small rooms A nice affordable motel with free parking and convenient access to Universal Studios (15 minutes bus ride, if you want to save on parking). The room was a bit small with an outdated design. However, bed was very comfortable, TV had a lot of channels and Wi-Fi worked very well. Breakfast was nic...
3
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I cannot believe it... I thought the Intercontinental New Orleans was bad but thi s one is worst. It is old , tired and dirty .. I am an ambassador Platinum member with Intercontinental and our suite was so dirty it was unbelievable . Save your money and stay under a bridge it is cleaner
1
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Crappy hotel in dodgy neighbourhood The hotel is much more worn-out than shown on the pictures. The room terribly smells of cleaning chemicals (and something else). After the stay the smell penetrated into all my clothes and belongings. Wrinkled bed sheets and a thin blanket (requires heating at nights). Walls are extr...
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Overpriced I stay at a lot of Hilton properties and overall, they're great. This is a nice Embassy Suites but I felt ripped off. $14.95 per night for WiFi?? Really? The restaurant and bar staff were great, very friendly and efficient. The desk staff was quick and efficient as well. But there isn't clear signage in the...
3
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Overall, a fine experience, but with caveats We recently stayed four nights at The Inn at the Opera on Fulton Street in San Francisco. It's a tiny hotel, about two rooms wide, but in a terrific location for any doings at City Hall, the Opera, or a symphony or ballet performance. The staff is absolutely first rate, with...
3
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five stars in a three star hotel Sofitel, and Palomar were booked so checked into the Latham for a weekend in Philly. Art fair going on in the Park just one block away, and Rittenhouse was happening with sidewalk traffic until early in the morning. Hotel staff very knowledgeable about the area, and very helpful. Recent...
5
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Beal/Trujillo/Butterfield family reunion We had a small family reunion and lorena lopez was a great help in making us comfortable as I was semi confined to room due to medical reasons. All our need were met and exceded by Irvin and manuel. Carolina our hsker kept our room serviced in a timely manner and beautifully. Ve...
5
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Only Airport shuttle TO airport, not FROM "Airport shuttle" is a lie. Only to the airport and only at inconvenient times. Smells like smoke in a nonsmoking room. Bed uncomfortable. TV reception fuzzy.
1
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DO NOT STAY HERE!!! RUN!!! I have stayed in many hotels/motels from Chicago, to Mexico, to San Francisco and the last words I said to the girl at the front desk was "this was the worst place I have EVER stayed!" Her response to me was "well, you will get a survey from the manager so if you can state all that then". I ...
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Good value This hotel was pretty good. The rooms were small (as to be expected in Manhattan) but clean. The elevators were an inconvenience as there are only 2 and they are very slow when the hotel is full of people. It's a good location, right next to Penn Station and close to the subway. It's definitely not the best ...
3
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Westin - Been there, done that... We stayed at a Westin in Boston earlier in the month, so it was ironic we were booked in the famous St. Francis (Westin) in San Francisco for a weekend wedding. Same story, older hotel in a great location with Westin service. Completely predictable - made more so by the silly mistake o...
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Good option just off the Magnificent Mile Contemporary in style and service, the Affinia Chicago is a great "home base" for visitors to Chicago. Within walking distance of most of the Magnificent Mile stores and attractions — it's three blocks from Water Tower Place, for example — the hotel is ideally located. Clean, s...
4
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Nice and comfortable accommodation near the airport. I spent one night at the Red Roof Inn due to an early morning flight. The staff was very friendly and helpful and made some good recommendations for dinner and breakfast. Checking in and out was easy and simple. Room was clean and very spacious. I would stay there ag...
5
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Maybe the friendliest staff ever My job is about 80% travel so I have plenty of experiences to compare this to and I think I can safely say that I have not had the pleasure of a hotel with a friendlier staff. Since there is not a dedicated shuttle driver I met several people from managers to front desk staff to sales s...
4
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Great hotel and great location Stayed her with a girl friend when she came to Dallas to shop. It is connected to the Galleria so we could shop and relax all at the same place. Room was very comfortable and size great. It was next to the elevator and never heard anything. I would recommend if you want to shop at the Gal...
5
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Good for business travel Friendly staff and easy check-in. Parking was very expensive - after taxes, the valet parking cost $54/day. Self-parking would have been slightly cheaper - by about $5 I think. Good location - easy to walk to my meetings. Wi-fi was included with the room - though the desk chair was way too l...
4
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Great hotel, Great service, Great location, Great value, ... Just returned from a weekend stay at the ES in downtown Fort Worth; what a great place. The rooms were clean and quiet and the service was excellent. They offer a fantastic breakfast spread (much more than the usual continental blah breakfast offered by most ...
4
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Always a Great Place to Stay We've stayed here 2 times now and both times we were very pleased with the hotel. Great location, clean and comfortable, very large rooms and quiet.
5
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Inn at The Market has its Good Points and A few Not So good I have stayed at the Inn at the Market on more than one occasion, mainly because I enjoy being close to the Public Market when I am in Seattle. This is an older "boutique" hotel, so the rooms are not exactly large, but they are kept clean and tidy, although th...
4
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GREAT stay We had a fantastic stay at the Crowne Plaza. It was only a one-night stay so we were “in” the city to see a matinee the next day. The room was very spacious and the bathroom made you feel as if you were at a spa. The bed was one thing that if we could have taken home, we would have. We must recommend the hot...
5
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Not world class as expected in NYC, over priced and overrated Check in was haphazard , the reception under staffed. Not a smile on anyones face to welcome a guest in the pouring rain. The room was ok, bathroom tiny and ill planned. Only 1 pillow per person ( common thats unheard of), 1 extra in the closet. 1 bathrobe f...
1
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Great Hotel Manager is awesome! My flight ran late so I called the hotel so that they wouldn't give my room away. The manager said that it was fine and when I finally got there he already had me checked in and ready to go. He even helped carry my bags to my room:) Room was clean with nice upgrades. Comfortable bed, mor...
5
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An absolute nightmare! We stayed here during our sons graduation from basic training. From the first night to the last, there was constant noise. The occupants that were above us, were stomping and throwing things to the ground at till 5:00 in the morning. We complained about the noise and the manager did absolutely no...
1
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The most comfortable hotel bed I've ever slept in. Very freindly staff, spotless rooms, excellent food, quiet... We were there for a wedding and everything was really well done. We will stay there again if we are ever in Houston.
5
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Perfect for early flight Perfect hotel for an early flight! All the basics were covered. Free shuttle that brings you to the airport. Expensive for what you get but I assumed it is because it's right by the airport...Bed was comfortable but the pillows are ridiculously small!
4
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With new management the Marina Hill has gone downhill fast! We have stayed at the Marina Inn when visiting San Francisco for 6 years. With prices like $59-$89/night, it has been the "good enough" place to say. The rooms were small but clean, the bathrooms were tiny and the place looked tired, but the location was good,...
1
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