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Vacation Nightmare!!!
I've TRAVELLED ARROUND THE WORLD and I have never had HOTEL SERVICE THIS HORRIBLE!!! We made reservations for 1 room with 2 full bed and a roll away bed because we have 3 adults and 2 children. When we got to the hotel they put us in a 1King bed bedroom. When we complained they told us that since... | 1 | null |
Somewhat impersonal
We have been staying with our family in the Luxe hotel this summer. Swimming pool area was quite busy, with not enough chairs to accommodate all guests properly, also the pool bar was quite messy. The rooms are spacy and clean, but lack character. Breakfast needs improvement. | 3 | null |
Horrible place to stay
Travelers beware, this is not a place you would want to stay. The rooms were sub-standard and it is a very long walk from the front desk to the rooms. The only place to eat on site is an Indian restaurant that smelled horrid. This hotel is not in the best part of the city and there is nothing wit... | 1 | null |
Great location, hip rooms and rooftop bar.
Good size room, huge windows, private balcony, great products. Would stay here again in a heartbeat! | 4 | null |
A solid choice
I've stayed here a couple of times. This property is a renovated hotel adjacent to the historic part of Philadelphia, so if you want to see Independence Hall, the Liberty Bell etc you're all set. The interior is all new, modern. Service was very nice generally (athough the bell staff get busy with cars, ... | 4 | null |
Don't let the "Times Square" name fool you:-)
The Residence Inn TImes Square.. is only several blocks away from the TKTS booth at Times Square and all the Broadway theaters... but it's delightfully removed FROM the hustle and hassle OF Times Square..Yes the rooms are somewhat "cozy" sized.. but this is New York and not... | 5 | null |
Not great
I am a business traveler that stays at a lot of Marriotts, I am always either a platinum or gold member, and this property is pretty low on my ranking of hotels. I decided to bring my wife and kids (2.5yr and 1month) on a business trip to Memphis and called ahead to arrange for an early check-in so that my wi... | 2 | null |
Nice but rooms need updating
Great location and very friendly staff. Room we stayed in needed a remodel. Also, for these prices, wi-fi in the rooms should be free, not $9.95 per day. Sports bar in the hotel was a nice place to get a quick meal. Overall, not bad, just expected more from a Grand Hyatt. | 3 | null |
poor bed bug control practices
Stayed there this past weekend (June 15, 2012). I did not see any bed bugs. However, contrary to the management's stated claim (for instance see management response in February below), mattresses DID NOT have encasements. If they are being dishonest about this aspect of bed bug control, w... | 2 | null |
Uneventfully standard Courtyard: problematic location for drivers.
My room was fine: clean and quiet. Housekeeping kept it tidy and restocked. Check-in seemed a bit slow considering how quiet it was that late at night. WiFi and ethernet were free and worked fine.
The small refrigerator in each guestroom was a plus. Th... | 3 | null |
Mostly a good experience
This is a newish property and has that "new hotel" feel about it. It is a roadside value property and carries all the advantages and disadvantages that come with the catagory. It is a Fairfield Inn and it fulfills it's role in the market, it is clean, has decent value, has a predictable free br... | 4 | null |
This hotel is huge, impersonal, dated – there’s no way I’d use it again.
If you are thinking about any other way than taxi of getting to this hotel from O’Hare don’t bother; $44 will cover it. It’s about half an hour without hold ups. Reception is huge and quite impressive, quick check in, staff were ok if not particul... | 2 | null |
Nice upgrades, but bathroom in need of remodel.
The lobby of the hotel was very pleasant and the room's furniture has been updated with a modern flair and a flat screen tv. However, the bathroom really needs work. The grout was dirty and the caulk around the tub was reapplied pretty sloppily. The shower curtain also ha... | 3 | null |
Pleasant, charming and comfortable stay, great location in Boston.
I recently stayed at The Fairmont Copley Plaza for a conference and while I initially heard the hotel was undergoing some renovations, it looks as if they are in the very final stages. The hotel is charming, something that you don't always get today wit... | 5 | null |
Excellent hotel
We love this hotel. Near UW and has a lot of amenity--lovely front desk, free news paper, free shuttle to downtown, free bike, free coffee and delicious pasty in the afternoon, free parking. Beautiful room with modern decor. It will be perfect if it provides breakfast. We will definitely stay there if w... | 5 | null |
Cruise Ship room in Manhattan
We had the chance to stay at the Hudson Hotel for a weekend in September, 2012. The location is great for walking around Midtown and the Westside. The lobby and outdoor patio are eclectic but fun. The rooms are small but clean and functional. For anyone who has taken a cruise, the rooms ar... | 4 | null |
Great NYC Trip
Sunday room special, "Cozy Room" for $129! Wow - great rate for NYC - seems to be only during the summer months. Parking - $48 bucks - almost 200 total with taxes and parking. Still a supper deal for Manhattan. Drove there - no problems - Garmin doesn't work in NYC - memorize the directions! No place to ... | 5 | null |
PHL - Business Trip / Shuttle Services HORRIBLE!!! - No Brotherly Love there
If you can avoid this hotel DO IT!!! Try to the A-Loft hotel across the street. I stayed there for a week on business... I had a group of 7 colleagues with me who stayed there too… Let’s first start off by saying the Front desk personnel need ... | 1 | null |
Robbed and disappointed
I travel about 70% of my time for my job. A co-worker and I had the opportunity to stay at the Roadway Inn in Philadelphia. There were no other rooms available in the city for a large insurance conference going on. Due to this the Roadway Inn decided to charge $460 for their typical $130 room. B... | 1 | null |
Stay away! Worst hotel stay ever...
I travel at least once a month for work and I have never had such a terrible experience at a hotel. I actually need bullets for all the reasons I would recommend you stay anywhere else in Columbus.
- My reservation was mixed up so we got stuck in a room with two beds.
- We found a di... | 1 | null |
Horrible
Was by far one of the worst hotel experiences i ever had. The room wasn't very presentable...beds were made, but the chairs were out of order and not neat...the tv only had about 6 working channels that weren't all static. I saw a beatle walking on the wall and ceiling in the corner of the room. All three of u... | 1 | null |
Great Staff
I stayed at the Hotel Triton in San Francisco during a quick business trip. I arrived late and was starving, everything was close. To my surprise, when i got to my room, i had a note with a credit for the minibar. The minibar goodies was my dinner. Thanks.
Also, staff arrange my transportation to meetings ... | 5 | null |
Midtown Manhattan - Mid Comfort - Mid Satisfaction
We booked this hotel as we had an additional night to spend in NY on our way back to Europe. The check in clerk was friendly and efficient
The overall deco is a bit bleak and dark
The Pod room we were allocated was very small and dingy
The bathroom was clean and ok sto... | 3 | null |
Convenient -- within walking distance to everything in Old Town.
This hotel is centrally located in Old town within walking distance to all of the historical sites. Although the hotel has been there for quite some time, the rooms were cozy, comfortable, relatively clean (except for cloth chairs) and spacious; however, ... | 3 | null |
Great property, lousy rooms
Just spent the weekend at this resort, participating in meetings with coworkers from around the country. Grounds are beautiful. Lobby is modest but modern, conference rooms and food are exceptional. But the guest rooms! A good amount of our spare time was spent comparing stories about bugs, ... | 2 | null |
BEDBUGS!
We hoped this hotel would be nice. Wyndhamm is a nice chain. However, in the room I felt a little creepy, but thought I was just being over sensitive. I looked between the mattresses and at the sheets and didn't see any dead bugs. The mini-king suite is set up with a separate sleeping area from the front room.... | 1 | null |
San Antonio's best place to stay
Nice location along the river and close to city center’s main attractions.
Only spent 1 night but wish I could stay a little longer as I love San Antonio and the location of this hotel is very convenient!
Hotel is a nice Embassy Suite so you know exactly what you are getting! I had a ve... | 4 | null |
Great hotel, okay location
We booked this hotel because it was advertised as being in Cherry Creek, which is a big mall. I thought we'd be able to walk to the mall and its surrounding attractions but it's actually a couple miles away so you will have to drive.
The hotel itself was great. There was a wedding reception o... | 4 | null |
Terrible experience. Avoid at all cost
We spent about a week as a family during July 2012.
The hotel staff are all nice and pleasant, but some things simply cannot be tolerated.
There is a bar just next to the hotel that operates during weekend. It is so loud and noisy that sleeping was simply IMPOSSIBLE up to 1:30am a... | 1 | null |
Best Hotel and Staff.
I want to thank employee Ms. Cindy and the entire staff. Ms. Cindy's customer service was excellent, you just don't come across people like her with old school ethics. I stayed 2 nights and i can tell you i have nothing negative to say everything was positive from, the room, breakast, parking, poo... | 5 | null |
Old gemstone - all that glitters is not gold
While noting this hotel is in a good location close to the Seattle convention centre and shopping. First favorable impressions upon entering a spacious lobby aren't enough to impress. The lobby isn't where you lay your head down. The king suite I stayed in on the third floor... | 3 | null |
Staff was very pleasant and helpful, hotel is older but...
Staff was very pleasant and helpful, hotel is older but room was clean. The walls were not very soundproofed though, we could hear every car door or hotel door close and people talking outside our room. | 3 | null |
Just awful!
Stranded in TX from Hurricane Sandy, we booked this room through hotels.com...Arrived here two hours ago...they gave away our room so had to put us in a room with one bed and a pull out couch...we reserved two queens....figuring we could make it work we took the room. Walked into the room and it smelled SO ... | 1 | null |
Not Worth It
Yes, it may be a new built but a lot of freeway noise plus way to many people wondering around the motel all night. I had people knocking on my door in the middle of the night, which really made it unsafe. The rooms were not as clean and up to date as you would expect it for a property advertising new. Man... | 1 | null |
Fantastic Accommodation! But . . . .
Beautiful accommodation, we had no problems with the room which had a kitchen (though basic equipment), decorated beautifully, great bathroom, it was really lovely, the website photos are a great indication of the look of the rooms. Good value rooms too. The staff were fantastic, ve... | 4 | null |
Pampered
Excellent choice for a trip to Memphis. Be sure to check out the special packages before booking reservations. Summertime Blues package put us on the Club Executive level with complimentary food morning and evening plus bedtime snacks. Also included complimentary parking and trolley passes. Hotel was immaculat... | 5 | null |
Basic but clean with a great location and great cafe!
Stayed at this hotel for four nights at the beginning of Dec 2012.
This hotel is 10-15 minute walk to every thing touristy . . .Times Square, Grand Central Station, Empire State Building and Rockefeller Centre. Subway Station is only 5 mins away.
The hotel adjoins... | 4 | null |
A great choice for business and to see the Gas Lamp District
I recently stayed at the US Grant on business and had a great stay. The hotel is located at the edge of the Gas Lamp district and directly across from the shopping area at Horton Plaza. The location can’t be beat and the staff was terrific. The only issue I h... | 5 | null |
Very Noisy Room
I have stayed in many different hotels all across the country and this hotel was by far the noisiest hotel I have ever stayed in. My room was facing the freeway and it sounded like the window was wide open the entire time. I called and asked to be switched to a different room but could not since the hot... | 3 | null |
Disappointed
As a regular Starwood member I was disappointed by this property, given its profile in downtown Dallas. I'll just give it to you in point form:
- Front desk couldn't find my Starwood number in the system, even though I'm a very current customer. This may have led to being assigned a poor room
- After long ... | 2 | null |
King and Grove :)
LOved this hotel. Great lobby area. The staff were very helpful. Great comfy beds and stylish rooms. The bathrooms were also very nice. It was an excellent location. Coffee/ tea in room or lobby would be nice. | 5 | null |
Courteous front desk and bellman
Arrived at the hotel at about 8:30 am after a 9 hour flight from Hawaii and was pleasantly surprised to find that our room was ready. We used SPG points and paid for an upgrade to a view of central park but Michael at the front desk informed us that there were only rooms with partial vi... | 5 | null |
Great place for a short-term stay, too.
I was in Columbus for 2 nights and chose this hotel because it is near my daughter's place. Wasn't sure I could get a short stay - not extended - but I did and it was great! I have stayed in several extended stay (different brands) hotels for 4 months or more at a time for work, ... | 5 | null |
Unique experience for those looking for something different
My husband and I stayed here back in Spring of 2010. We booked through Expedia and wanted something unique and in a good location. We can stay at a chain hotel any other day but this one appealed to us since it's "historic". It was super easy to get here from ... | 3 | null |
Great Rooms, Close to the Galleria
Have stayed here twice and really enjoyed both stays. Close to the Galleria. Very friendly staff from your car all the way to your room. | 4 | null |
So-so - until the cockroach
We were prepared to give this hotel the benefit of the doubt, even after we arrived and they had no rooms with 2 beds as we had booked. In fact, after a night's sleep on the sofa bed my daughter was happy to keep on using it. We decided to ignore the stains and tear on the sofabed and the sp... | 1 | null |
Convenient to LAX
I have stayed at this hotel four or five times when coming to Los Angeles. It is quite convenient to LAX (which frankly is the only reason I come to this town ... simply meaning I am always in transit when I come here) so is a good choice for me.
The pros are as follows: 1) Check-in has always gone sm... | 4 | null |
Not What I Expected
Having read the reviews I expected a very nice hotel with large rooms and comfortable beds. The room was small and basic. The bed was alright, but the pillows were small rocks. The air conditioner was preset at maximum cold and would not adjust to a warmer setting. I froze!!
To add to the insult was... | 3 | null |
Average.
I guess that is the best I can say, this hotel is an average hotel. Average, sterile, boring etc etc. from check in to check out I found this hotel to be nothing special. When I arrived at the front desk I was greeted with "name?". On the way up to my room I passed five employees. No one looked at me or even s... | 3 | null |
Disappointed
My husband and I (plus Princess the Chocolate Lab) stayed at 70 Park last weekend to celebrate my birthday weekend, it was disappointing to say the least. My husband reminded me we are in Manhattan so I understand that parking and space are an issue. We had to valet the car (50 bucks/day - I know, painful)... | 2 | null |
4th of July Disaster
I made a reservation here so that my partner, who is seriously ill, could enjoy the fireworks. The fireworks view could not have been better.....the hotel experience was nothing short of awful....The reservation process to ensure a river view room was absurd....you generally cannot talk with the ho... | 1 | null |
value for money downtown chicago
Room was very nice and clean, Carmela from housekeeping was the best.reception very good, concierge nothing to write home about. Dinner at your restaurant was o.k., breakfast service was the worst we had in a long time.
we never experienced waiters as rude as in your restaurant. There ... | 3 | null |
Storied Hotel--well worth a visit
The luxury and service here keeps pace with its grand history. Had occasion to grab a suite because of last minute travel and was very pleased with everything. Great staff, Clean rooms and public areas, Excellent location.
It has some quirks but the lustre and elegance from days gone ... | 4 | null |
Convenient for business/ very clean and very friendly staff
The hotel is especially clean and comfortable. The staff was very friendly, from the restaurant waiter to the omellete maker to the housekeeping staff. | 5 | null |
Hotel has really gone down the tubes
I've stayed here about 10 times over the last few years, and I've seen a definite decline. Although the rooms are still clean and comfortable, I can tell maintenance is starting to slide. The two worst things: the internet is like the 1990s....it keeps dumping the signal. (happening... | 1 | null |
Jackhammers on Saturday morning
While the location is great, overall, I have been very disappointed with this hotel. The front driveway is under construction. The jack hammering started at 830am on Friday 7.6 which made my business conference calls difficult. When I asked the front desk if the construction was going to... | 2 | null |
Pass on this one...
I stayed at this hotel on my last trip to Boston... and have stayed there 4 previous times. Extremely disappointed this time. They eliminated their "frequent guest" program but I guess never notified any of the "guests" of this program... I was told that they were purchased by another hotel chain an... | 1 | null |
NEVER AGAIN!!!
OMG.. me and my family stayed there this passed weekend. my nephew opened up a drawer in the room, and what does he find??? about 10 needles and a vile of resin.. i made a big scene in the lobby, they got the manager on the phone, he refused to give me any money back.. then the front desk clerk told the ... | 1 | null |
Funky, stylish, convenient!!
Spent 2 nights on a short biz trip.The location is just great, between 6th and 7th, 5 mins from Times Sq. maybe 20 from Central Park. The room (1004) was quite small (but that's NYC!), very quiet and beautifully designed. The bed really comfy was a sort of futon on a low "mezzanine", the ba... | 4 | null |
Move from hell - except for great stop at Graceland LaQuinta
I was driving from Los Angeles to Richmond and we decided to stop at Graceland and take a day off driving and have some fun. This decision saved our sanity and the La Quinta was great. The rooms were clean, comfortable and well taken care of. The staff was ve... | 5 | null |
Overrated, overpriced, needs BIG improvements!
I have been staying at The Drake for a long time, since I was a child. I would come here often with my family during the Holiday season and I only have wonderful memories from those times at the Drake... and sadly the hotel seems to have lost all of its charm. Where do I s... | 1 | null |
An hotel for deaf people?
The Sofia hotel is historic hotel in the San Diego down town. Excellent location, close to many city "must sees" susch as Gaslamp, harbor, convention center...
Staff at the reception desk is OK and I have no complaints.
Advice for the European visitors- you can get power adapter at the recept... | 2 | null |
Great Location, Friendly Staff, Tiny Room
We stayed here based on price and location and we got just what we paid for. The neighborhood is fun & lively. The hotel staff was very helpful and friendly. The trolly is a short walk. The room is smaller than we would've hoped and we were glad we only planned on one night in ... | 3 | null |
Good place for smaller kids
We celebrated our daughters birthday here and took our grandkids with us. They are 3, 5, and 7. It's a small water park, but young for small kids. The rooms were nice, beds comfy. The staff was very nice. Would go back again. There are lots of good restaurants close by. Easy to find, right o... | 4 | null |
Disappointing stay
I recently stayed at the Fairmont with my wife and children. Overall the experience was very disappointing and below standard for a Fairmont hotel. I am a member of President's Club and I have enjoyed stays at other Fairmont hotels such as the Miramar hotel in Santa Monica.
We stayed in a one bedroom... | 2 | null |
Great NYC Location! It's Pricey, though!
I stayed at the Essex House with my wife ona business trip. The location at the southern end of Central Park is fantastic! It is a perfect place to start a walk in the Park.
The hotel is transitioning to a JW within the Marriott brand. That led to some issues, but they were real... | 4 | null |
They NEVER answer the phone - unauthorized charges!
They never answer the phone!! I dont know how you can run a business that way. Ive stayed in different locations in the country, none of them answer the phone.
They charged out credit card $229.00 -- 3 times!! $687 in unauthorized charges! I can't reach anyone about t... | 1 | null |
Great Hotel
My son was married this weekend in Manhattan. Most guests, including our family, were from out of town so I searched the web and booked a block of rooms at the Flatotel, NYC on the advice of Trip Advisor. The hotel gave us a great room rate and turned out to be a wonderful experience. The rooms are very lar... | 4 | null |
A superior chain hotel
This is a big, attractively furnished, comfortable and well-managed hotel in Center City Philadelphia. The decor is art deco of very good quality, and many of the rooms have strikingly beautiful views. Staff is friendly and well-trained. | 4 | null |
Met my expectations
This Four Points by Sheraton is everything that a good business/ airport hotel should be. It has convenient and free parking (my overnight parking was free with validation- I see other comments to the contrary here, so double-check this before booking), check-in is quick and efficient, rooms are nea... | 4 | null |
Not Worth It!!
First off when we got to the hotel. We thought wow this looks great!! same with the service checking in and the room at the first glance. I had to take a nap as i was jet lagged. My friend had taken a shower and after had woken me up to see that our room was flooded. As the majority of the showers in the... | 2 | null |
Good Value for families
We stayed on vacation for 3 nights in a room with 2 double beds and a pull out. It was spacious enough for our needs and included a mini-kitchenette. Mini-fridge was big enough for 3 small pizza boxes plus water bottles. The full hot-breakfast was good although the linke-up can be long for cooke... | 4 | null |
Nice hotel in great location
Convenient location in San Antonio. Close to everything with comfy beds, nicely appointed rooms, large bathrooms. Only glitch was that they had booked us a double rather than a king and we had to wait a bit to be switched over to the other room. Overall, a pleasant stay for a very reasonabl... | 4 | null |
Great location but not good rooms and service
I was nicely surprised by the location - whole foods just one block away, close to subway and many attractions. Your view may have empire state building!
However, it already looks very warn out after it was opened in April this year! Elevators are very slow and scratched in... | 3 | null |
Great Trip!
The girl and I stayed at The Opal for our first San Francisco get-away. The staff was the friendliest and most helpful that I've ever encountered. After we asked about dinner recommendations, we were answered with a number of great places. They went further by writing down the names, numbers, favorite entre... | 4 | null |
ok room - check your bill for parking problems
I attended a meeting being held at this Hotel. It is not typically a hotel I would stay at and this stay did not do anything to change my opinion.
First - the room rate was high and it seems that everything is an add on - no breakfast or parking.included. The Parking was $... | 3 | null |
Don't try having a family emergency and expect a refund..
The second I walked inside, I was disappointed.. The clerk was busy on what seemed to be her facebook and was not ready to provide service.. After a little while, I was able to get my room card, so I walked upstairs to my room only to find that it was still bein... | 1 | null |
A dump!!! Worst hotel experience in NYC ever~!
It started when we checked in Friday night-the room they gave us had so much smoke stench after one minute in the room both my eyes and my husbands were watering. We called downstairs and got another room on a different floor which was fine till the next day when we realiz... | 1 | null |
Average hotel for this area, clean rooms, bad maintenance on the outside.
I have stayed a couple times and never had any serious problems. I have never seen bed bugs or any other type of bugs and we normally stay for a week at a time. In all for the rate vs the other area hotels in this price range it's just fine. Sure... | 3 | null |
Stay away
One of the worst experience I have ever had. It was a late evening when I arrived to JFK . I had called the hotel the day before just to advise my very late arrival .
I took a cab to hotel and was very tired because of a long flight. There was nobody in the reception .I waited a while then a lady came . I gav... | 1 | null |
stay away from the 4th floor
I checked into Curtis, love the decor hate the manager
My room was 424 the noisiest, there was an appratus on the roof outside my window which made a humming sound all night long, I complained was told to speak to the manager who transferrred to another room ... you guessed it ... My new ro... | 1 | null |
Love this hotel and location.
My husband and I spent a week in the Gansevoort in Lower Manhattan. Really nice and a fantastic location. The staff are helpful and friendly. Loads of restaurants and a great beer garden nearby! | 5 | null |
When all you want to do is stay at the hotel
How great is a hotel experience when all you want to do is stay on property? That's pretty much what we did this past January weekend when we were guests at this hotel. The complementary car service is a great value-add (perhaps it's strange to write about value when you are... | 5 | null |
Should be embarrassed to carry the Ramada name.
This hotel is dirty, and in desperate need of repair. 2 Light bulbs in my room were burnt out. The bathroom light fixture was completely broken and a lightbulb shoved in the hole. The room smelt of must and mold. The bed linen had a stain on it. I was disgusted with this ... | 1 | null |
It was cheap and a good location...but!
We needed a place to stay for our last night of a 6 week trip in the US so I just wanted a cheap option and the Penn is that. It is a large busy hotel with a good atmosphere and good staff. Our rooms were as large as any we stayed at in the states (unusual for NY) and the locatio... | 2 | null |
Weekend Honeymoon!
My husband and I chose to stay here for the weekend when we attended a concert, and they went above and beyond! We briefly mentioned that we just got married and they had surprised us with strawberries and champagne at night when we arrived back to our suite. The food at Sou'Western restaurant was go... | 5 | null |
No Sleep, No service
In order to attend an early morning meeting in down town San Diego m,y wife and I spent a Sunday night at the Westin SD. Approximately every fifteen min. we could hear a bus straining to pull away from the curb, along with cars and motorcycles speeding down Broadway. I also founmd that with the fiv... | 2 | null |
Perfect for the San Francisco experience
The Rex Hotel is exactly what you would expect a building in San Francisco to be like. The building is old, the elevator is tiny and it is in the heart of the all the action a tourist could want.
If you want to stay in a modern building this is not the hotel for you. The elevat... | 5 | null |
Good bang for yor buck
This is definetly not the Ritz but not a cheap motel either. I can't help but laugh as I read some of these reviews. Some folks want to pay budget prices and expect premiere accomadations. As always you get what you pay for. I would stay there again as it fit my budget and fit my needs. Overall i... | 3 | null |
Mediocre at best -- very disappointed
And that's taking into account that it's nearly spitting distance to the air terminal at LAX.
The decor, furnishings and finishes are terribly dated. The air ducts are dusty. The place smells old. The televisions are old, and the bathroom is small. It's also in a very inconvenient ... | 2 | null |
Incredible staff, beautiful new rooms
Just spent two weeks at this property. They are renovating, so there is a bit of dust here and there, but I had a renovated room and it was beautiful. Even an Eames lounge chair.
The staff here is truly exceptional in every department I encountered, from catering to front desk to ... | 5 | null |
Do not stay here at any price
I always wondered about this place as I walked from Penn Station to my destination. Sadly, I wonder no more, as I had the unfortunate opportunity to stay here earlier this week. The high price of $299 per night shows that you definitely don't always get what you pay for! As another person ... | 1 | null |
Disappointed!
We had previously never stayed at a Baymont property, but I am a Wyndham Rewards member & have stayed at many Wyndham properties without any problems. We decided to try this Baymont hotel and I reserved this hotel stay online & guaranteed it with my debit card. I called the hotel a couple of days later & ... | 1 | null |
Nice Hotel - Too bad about the staff
We got our room through priceline. A week before our journey began we decided to take our three year old with us along with our nanny. I called the hotel to see if we can upgrade our priceline reservations. The front desk agent said that they can upgrade us to a one bedroom suite wi... | 2 | null |
Roosevelt is old and tired
This hotel is a huge maze of tiny rooms. The paint,wallpaper and decor are worn. My first room was so small that it made me feel claustrophobic. I asked for a different room and ended up in a slightly larger space. Little did I know that there was a door which adjoined it to the room next doo... | 2 | null |
Refuge from the Abyss
I checked into this hotel at 2200 hours, after fleeing from another extended stay hotel in San Antonio. It was like finding an oasis in the middle of Death Valley by comparison. The front desk staff was exceedingly welcoming, friendly and helpful. The entire facility is scrupulously clean and invi... | 5 | null |
Fire alarm goes off all the time
I have stayed at the SLS 6 times in the past 2 years and they have major issues with their fire alarm. It has gone off on four of m six stays! Sometimes it goes off multiple times int he middle of the night. It keep giving them another shot because it seems absurd that they they haven't... | 1 | null |
Overnight Stay
The location of the hotel is perfect - 3 miles off the expressway. The hotel itself however, smells like an "ashtray" - the minute you walk into the lobby it "reeks of cigarette smoke". I could hardly breathe walking down the hall. The carpet throughout the entire hallway ont he first floor is old and ex... | 2 | null |
What a Gem
The XV Beacon hotel was wonderful in every aspect. A special boutique hotel you must try if staying in Boston. The service from Doorman to front desk was spot on. Every detail was handled nicely. We found our first room a bit small, the staff moved us to a larger room while we went out for a bite to eat. The... | 5 | null |
Acceptable, but not like many of the other Drury properties
Our family likes the Drury chain and stay whenever in the St Louis area and parts of Illinois. So, when were were to be in Indianapolis to visit Butler University, the Drury was an easy choice. It has the common themes of all Drury properties (free breakfasts,... | 3 | null |
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