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Great location and pricing
I have stayed here a few times and always enjoy the visit. The prices are quite low and the service is very good. Since I like to stay on the upper west side when I visit, this location is fantastic. Just a short walk to the subway, Zabars, the Shake Shack, and Central Park. They offer check ... | 4 | null |
Another Great Stay!
My husband and I took our in-laws with us on a trip this year to Houston to watch the Astros play the Rangers and they loved the Hilton. They were extremely impressed with the hotel overall. From the time we arrived until the time we checked out it was great service! You couldn't ask for a better lo... | 5 | null |
Nice hotel on Town Lake
A very nice hotel located on Town Lake with a walking trail located next to it. Walk a short distance on Congress Ave bridge to see the bats. | 5 | null |
Great location, great service
We just enjoyed three nights at Hotel 71. Great location and service. My only complaint is that room doors tend to slam shut. At night one hears other people entering/leaving their rooms and the doors are loud. Ben and Mike, concierge service, were very helpful. | 4 | null |
Very tired hotel, staff poor overall not a good stay.
I stayed at the hotel in October 2012 with my family, we booked in for 4 nights to see around San Diego. Overall found the hotel to be very tired, really needs some effort to bring it back into life as it is in a great location, just feel as though it expects visito... | 2 | null |
Don't be fooled by stunning photography!
The website and brochure photographs make this hotel and the rooms look spacious and stunning!
When we arrived at our superior double double room we were dismayed by the size of the room and lack of hanging and storage space. Not enough room for two adults let alone four adults ... | 2 | null |
Great Location
Wonderful location. The hotel is nice but had its issues when we stayed there. The shower was either freezing cold or scalding hot and was impossible to get regulated. Very noisy....awoke to jackhammers several times during the night. The last night we were there at 11:00 pm, the fire alarms kept going o... | 3 | null |
Great service (despite few flaws)...but will come again
.Loved the location of the hotel...not on the busy streets of times square but close enough. We had great service...we were aloud to check in early, were upgraded to a 2 double beds room which was perfect and had a free breakfast every morning and cookies and juic... | 4 | null |
Not really suitable for business
To start off: I'm writing this as a business traveler. Travelers who come to enjoy the swimming pools, tennis courts and golf courses, might have a completely other opinion.
I've started out my 6 day stay in the hotel, and a King suite overlooking the Golf Course. This room is located ... | 3 | null |
Lovely setting
The hotel is in a lovely setting with the bay on one side and the marina on the other. Our balcony overlooked the marina which I think was the better view.
There are two blocks and we stayed in the 2nd one which is the Bay tower (the smaller of the two). The rooms were very comfy and contained safes whe... | 4 | null |
A Wonderful Experience
As one who has stayed in many high end hotels over the past 30 years as a business traveler, I have found a dowtown hotel that really shines in Boston. The Hotel Commonwealth shines as bright as the CITGO sign in Kenmore Square. From the minute you enter the hotel, people are falling over themshe... | 5 | null |
Awful Hotel in New York
Utilized Honors Points for Thanksgiving Trip for a total of 4 days and during the entire stay never received housekeeping service and left with dirty sheets/towels and full trash cans throughout stay
Sad part is I am an elite member of their loyalty program and treated by staff like garbage so m... | 1 | null |
Great space in the financial district!
There is a wonderful European feel as you approach Gild Hall. The location is private and serene midst busy avenues all around. Cozy, artistic, thoughtful - sure to please the creative side of you as well as the sophisticated and structured desire as well. | 5 | null |
Knock it Down
Stayed at the Howard Johnson Inn Fenway for three nights Great location and nice restaurants near by. The hotel needs a heap of work...probably cheaper to knock it down! Front desk lady who answered the phone when I called downstairs, acted as if she was being disturbed; she could really take lessons on h... | 2 | null |
Horrible experience
My family and I occupied approximately 10 rooms at this hotel for a wedding November 9-11. Some of the rooms had to have a portable heater so they could be warm. Other rooms were EXTREMELY hot, 80 degrees. Sweating so hard had to go to another family members room to get dressed. When complaining to ... | 2 | null |
Hotel Starting to Show Its Age, Average Rooms, Great View
We spent 4 nights at the Marriott San Antonio Riverwalk, June 2 - 5, 2012 for a conference. This was a prearranged hotel for conference participants that was directly across the street from the convention centre.
ROOMS/LOCATION:
-We changed rooms twice until we ... | 3 | null |
One of my favourites.
My stay took place during the Bands of America Super Regionals. It's a great location since its in walking distance to the Alamodome and on the river walk. When I walked in I was greeted and then directed to the desk. The desk clerk was very friendly and told me her name and that she would be work... | 4 | null |
Rooms aren't convenient
The location of Hyatt Place Riverwalk is ideal--within walking distance of restaurants and tourist sites but away from the crowded section of the Riverwalk. The staff is great--friendly, helpful and always "on call". The free breakfast is typical hotel breakfast--McDonald's with silverware.
Our ... | 3 | null |
decent room for a short stay.
My wife and I stayed here one night(13Sep12) before a cruise. We were there less than 18 hours. The review is from that perspective. The hotel is relatively easy to get to from La Guardia and quite close to the cruise terminal($10 cab ride). As others have stated rooms are small - we could... | 3 | null |
Stay away until the remod!
Old, tired, rusty water, bugs, physically broken telephones.....get the picture? I have a 100 character requirement here in order for this to be registered and I've already said enough. This place is poopy! | 1 | null |
Great Location, Top Notch Service
This was my 1st stay at Omni in Chicago (Palomar was booked up) and it was a great choice. Service is excellent, it was a nice touch to receive an email from their "loyalty ambassador" a couple days prior to my trip to explain some of their amenities and ask me if I had any special req... | 4 | null |
Another Crowne Plaza - Tired and Old
This is what I have come to expect from this name. Only few Crowne Plazas have stood out to me in my years of traveling - this is not one of them. The location was good but the hotel was just too old and felt dirty. Probably would not stay there again. | 3 | null |
Currently # 53 in Austin for a reason!
I stayed at the hotel for 4 nights in November 2012 for business. Whereas I found the staff to be friendly and accommodating and the food decent, The facility is worn and the decor in serous need of updating. The actual check-in / front desk areas looks as if it has recently been ... | 2 | null |
Not bad if you don't expect a lot
I was on the concierge floor and was surprised by the extra touches like water, a scale, and a bathrobe. The room did face the highway overpass but was very quite. Although the room was small it was very comfortable. The hotel was loaded with high school kids but I didn't hear any of t... | 3 | null |
Great midtown hotel for low-maintenance travelers
I stayed here for three nights over Labor Day weekend for the US Open. I was a little nervous about some of the reviews, and I am not a Starwood member, but got a great rate through AAA so I decided to take a chance... I'm very glad I did, and will use this hotel again ... | 4 | null |
great hotel, great location
we were recommended to stay at the Sheraton because we were visiting Drexel and wanted something within walking distance in order to see the neighborhood. based on Tripadvisor reviews, we chose Inn at Penn instead. the prices are on par for this type of hotel. the decor is nice downstairs, t... | 5 | null |
Great position , room very good, but a lot of noise!
The room was located close to the ice machine , and for all the night you hear the noise of the ice! I were with my parents, and in them room the radio alarm start to ring at 3 o clock... The position is good but not very good. The people of the reception are friendl... | 3 | null |
NEVER AGAIN
I booked a room at this hotel for my boss, and the location for the event ended up changing. I called the hotel 2 weeks prior to the date of the stay and I was informed that I cannot cancel the reservation as it was booked on a "book early and save" special. Granted I should have paid attention to the fine ... | 1 | null |
After a lifetime of travel: Worst Hotel Experience Ever in the USA
This hotel was booked for a three day weekend wedding party. Many of rooms were damaged with broken windows, broken beds (sleep number beds for which the controls were broken and the beds were unevenly inflated and could not be corrected), and non-funct... | 1 | null |
Exceeded My Service Expectation
Ok, I'm a Southern gal and I can tolerate just about anything except rudeness or, when traveling, indifference. We were delighted with how we were received and treated throughout our two day stay at this hotel. ALL interactions, from reception, concierge, housekeeping and doormen were wo... | 5 | null |
Yuk!
Everything about this hotel is dirty. Seriously if anyone has ever staed n a real 4star hotel they would know. Lagoonducks pooping everywhere, sidewalks are filthy and the room is old old old. They do not have a certain area for pets so watch out the housecleaning crew are not very good at their jobs an hair all o... | 1 | null |
Old Fashioned
Old hotel in the theater district close to great restaurants. Small rooms with huge bathrooms. In dire need of privacy and soundproof windows. Great location but noisy. Great continental breakfast. Staff was great and attentive. | 3 | null |
It's an Intercontinental...
The staff do try hard, I'll give them that - the service is great. I stayed here on business twice and had a room on the 10th and 15th floors respectively (upgraded both times) - beds are very comfortable and you get all the amenities you'd expect. But this place has no soul, the location de... | 3 | null |
A Hotel That's Really Operates on "Service"
Please allow me to say that my issues were resolved with top speed and with professionalism. The person I credit with articulating the issues and having them resolved so quickly is Ms. Jackie (The Operator). I explained to her that I had problems with my heat in the room and ... | 5 | null |
Outstanding Staff!
Placed our reservation weeks in advance but upon arrival needed to request an additional adjoining room which they graciously obliged but wouldn't allow us in the room until they were certain the air conditioner was working correctly. Upon settling into the room they called to make sure everything wa... | 4 | null |
Small and uncomfortable
I know that a lot of the attraction (and cost) with hotels is location, location, location. However, location could not save this stay.
First, let me say this, the staff is more than accommodating and exceptionally helpful at your arrival and throughout your stay. The lobby is beautiful and wal... | 2 | null |
Property is tired and needs a make over
This Super 8 was disappointing. It is an older property and really needs a makeover. There are a small grocery list of things that needed work on the property as well as in Room 107. Tub drain was running very slow. Lamp shade by window was broken. A/C was not all too great. In t... | 2 | null |
Underwhelming
Pros: The lobby looks really cool with the style of an old jail. The champagne upon checking in was a nice touch.
I expected a lot as I went up to my room.
The lobby portion is in what used to be the actual jail and the bulk of the rooms are in a separate building right behind the jail building. Of cour... | 3 | null |
Usually good. This time terrible
I have stayed at this Hilton numerous times and am a Hilton Honors member. The location is good and the staff are great. This time I decided to upgrade to a Junior Suite. What a disappointment this suite was.
Room wasn't ready at check-in. When we finally checked in, someone was already... | 1 | null |
Overpriced decent hotel
Actually I only liked the staff. Especially barman was a cool guy. He helped us a lot. The room is just OK, don't expect it like in the pictures though..
The building is old and needs repairs. The rooms are small and awkward (bath tub and/or sink in the middle of your bedroom) | 2 | null |
amazing experience at comfort suites chicago
Booked a queen suite for $100 a night after reading reviews here. At check-in was informed we'd been upgraded to a king suite It was especially nice as a male couple not to receive any of the usual "do you need separate beds?" nonsense. Room 2505 if you can get it: it's enor... | 5 | null |
Friendly, charming and great location
Recently stayed at this hotel. Fantastic location, friendly staff, small but charming rooms. Bathroom a little small however very quaint and functional.
Old fashioned hotel rather than a Chain style hotel.
Stay at this hotel and enjoy comfortable beds clean rooms, great location on... | 5 | null |
Meh.
Our family tries to only stay at Hyatt properties because we like the locations and the customer service. My husband and I live in Austin but we stayed here to attend the Austin Food & Wine Festival at Auditorium Shores. The person who checked us in was rude and not helpful. I felt as if I was imposing when I aske... | 3 | null |
A Nice Stay in Downtown Denver
I had a conference in Denver to attend and the Sheraton was the host hotel. I have never been to Denver before and found the hotel to be quite nice. It is in a convenient location to area attractions, the hotel is very spacious and has some very good places to dine. My room was very nice ... | 4 | null |
Hated to leave
Attending a conference in Seattle recently, I am so glad I stayed at the Sheraton. It is readily apparent that this facility was carefully thought through. Everything is convenient and the service is top-flight. The location is close to everything, too--shopping, restaurants, the convention center, touri... | 5 | null |
Very disappointed!!
I have stayed at many La Quinta's before but this one was the worst one! The rooms were dirty, pubic hair in the bathroom, the rooms smelled terrible, opened soap and sampoo packages. The rooms were suppose to be non smoking and they smelled like ash tray's. The beds were made but the person who sta... | 1 | null |
Too Noisy . . . But if that bug you, a Great Hotel!
Admittedly I'm probably more sensitive to noise than most, but the noise at night in this hotel was even hard on my wife who typically can sleep through anything. The first night we got a room we were told was a quite room and put aside for us as such . . . in fact th... | 4 | null |
Impersonal and if you aren't Diamond status, forget it
Booked for my parents Mother's Day weekend with points. I'm Gold status, and usually get upgraded to a better room, higher room, free breakfast, and free wi-fi. It was like pulling teeth here.
I doubt they were fully booked, but no upgrade. I had to ask for my bre... | 2 | null |
Very bad neighborhood!
We picked this hotel for a week long trip to Seattle because it was affordable compared to the downtown area. The room was clean and the staff was friendly for the most part. However, hotel pickup when we got to the airport was very slow. We had to call the hotel to request someone to pick us up.... | 2 | null |
great service and nice clean rooms. poor breakfast though :(
the front desk clerk was very helpful and friendly there was free internet and the rooms were clean and nice. also cable tv. the only thing that was unsatisfactory was the breakfast. consisted of waffles or cereal. fruit yes but the eggs were just hard boiled... | 3 | null |
Terrible experience
First off I travel all over the world for business and can definitely say that this hotel is not worth the money. I had to switch rooms upon check in due to mold all over the desk in the room. When I turned on the ac sys you could smell the mold in the air coming from the unit. The staff switched my... | 1 | null |
Don't Waste Your Money
As a resident of Austin staying with an out of town guest, I'm appalled!!!! The room was certainly not up standards for the price they were paying. We had a pool view. DO NOT GO IN THE WATER!! It was so murky and FULL of drunk 20 somethings chicken fighting and breaking bottles. (Who doesn't love... | 1 | null |
GROSS HOTEL
This hotel is terrible. The room was dirty and filled with bugs. The staff put the dirty towels back on the rack and did not clean them. It is located by a club with the words "NUDE" all over the sides. Not a great place to stay with children. The pool was shut down by the heath department. The beds are old... | 1 | null |
Horrible hotel with horrible management
I go to New York 6-8 times per year. I am accustomed to "small" NY hotel rooms. Although the room at the Mansfield was somewhat claustrophobic, it was fine at first impression. However, this was the worst hotel experience in New York that I have ever encountered. The room was not... | 1 | null |
Sloooooow Internet
For a pretty nice hotel with a reasonable rate, the wifi is painfully slow. Don't stay here if you need to conduct business via internet. You can't stream any internet videos. During my stay I spoke to the IT professional from the company (Matrix) that supplies the internet connection for the Hotel H... | 3 | null |
Great Service in a comfortable, well-located Hotel
We stayed here recently for a week, and had a fine time! The hotel is located close to Austin's downtown and Convention Center, with beautiful views out over the lake and nice hiking/biking trails nearby. The rooms are clean and well maintained, with comfortable matres... | 5 | null |
Disappointing
We stayed just the one night and were pleased with the location and the service at the front desk, restaurant & luggage storage area, but I am not sure that I would return. The room was so small that there really was not a place to put 2 suitcases, and the air conditioning blew so cold on one side of the ... | 2 | null |
Nice hotel, decent pool, friendly staff, decent location
Stayed here with my husband and two kids for a weekend in Seattle (acting like local tourists). It is located in the northern end of downtown, but walkable to everything. The pool is nice and warm (as compared with the Sheraton pool last year that was too cool fo... | 4 | null |
stay away from this hotel
I made my reservation through Orbitz for this hotel, it was the worst mistake of my life, The hotel is a slum, Once I paid Orbitz, and got to the hotel, they had a 16 year old bell boy who is also the front desk rep as well as the restaurant hand and the houskeeping, The room was FILTHY. When ... | 1 | null |
Better than I expected for an older airport hotel
Extremely friendly and helpful personnel though the hotel is large and impersonal. We were in a recently updated room. Nice furnishings and large floor plan, though low ceiling created cramped feeling. The hotel if fully functional for an overnight before or after fligh... | 4 | null |
Management Team Inefficient
I stayed with my family at the hotel at the end of July and during the beginning of August. The hotel was fine. The bedroom was perfectly acceptable.The only problem seemed to be with the management of the hotel.
We booked tickets for the Yankees/Red Sox baseball match before departure and ... | 3 | null |
Overpriced, value not quite there
First off, I've stayed in several comparable hotels throughout downtown Seattle so I have a good standard of measurement. My wife wanted to stay in a place with a pool and friends were staying in a neighbouring hotel so we decided to try the Hyatt at Olive 8. I called for reservations,... | 3 | null |
So bad I had to write my first review
I travel weekly for business, and this trip was for pleasure. I selected the hotel with no particular high expectations, a few friends and I were meeting in Chicago from a few different cities to celebrate a birthday. Everything was fine at check it. Upon checkout, my rate was DOUB... | 1 | null |
Hotel on top of the hill
If you're not in condition to walk up a hill then this hotel will not be for you. The hotel is located blocks from the shopping area but it requires a good hike up the hill returning to the hotel that will discourage you to leave in the first place. The hill is quite steep. Also, walking up the... | 3 | null |
An international hotel.
Not ideally located as it is far from the wharf ... The hotel is on Sutter street in the downtown area and about ten minutes walk from Union Square. The rooms are well kept but rather small so appears cramped. The housekeeping is regular and the linen changed on request. Tea/coffee dispensers ar... | 3 | null |
Kenny the concierge is the star at this hotel
This hotel is is in a great location for Hollywood, Santa Monica and Beverly Hills. The rooms are a little tired but good sizes. The air conditioning is very noisy and shoes not lead to a good nights sleep.
We stayed on the club level and the breakfast supplied in the morni... | 4 | null |
WE will never go back. Ever! Beekman Must Change!!!!
As a disclaimer, I am never the type of person to write a bad review about anyone/anyplace. But this hotel needs to be shamed into changing!
Here are a list of horrible things about this hotel:
1. The hallway stinks.
2. OUR TOILET DID NOT WORK FOR TWO DAYS! Had to g... | 2 | null |
Needs to have a better system
I asked to have all the items removed from the minibar. They said it would cost me 35.00.
I asked to have a refrigerator in my room and they said the charge would be 25.00.
I checked in at noon. I went upstairs to freshen up before my meeting. I had a meetng at 1:00 as I left for the mee... | 3 | null |
Mislead by On-Line Room Pictures
We were glad to locate a hotel in the heart of Manhattan that could sleep 6. However, we were mislead by the pictures we viewed on-line (see their website pictures, rooms are very modern and clean) versus the suite we received on the 1st floor (none of the above). The condition of the s... | 2 | null |
Worst experience ever...
Upon arrival, we were greeted even with the aid of the belongings. They were watching us do all the work. Huge queues to get to the reception and even be received with a good day. We did not get the room which we paid in advance, leaving only one in bed for me and my father. Bedrooms old, bad b... | 1 | null |
Not a bad place for a short stay
Just spent one night here, but was pleasantly surprised. I was impressed by the courteous and efficient front desk staff, who referred me to the self-parking garage around the corner (when I had called a few days before, I was told that they only had valet service--not true), and gave m... | 4 | null |
Wonderful 1st Anniversary in Chicago
This hotel is top-notch. Location excellent for walking everywhere and since we took a train, this worked out perfect. If you have an opportunity to stay here, please utilize the services of the Concierge staff, we so appreciated Kathy and her input regarding dining and her efficien... | 5 | null |
Not worthy of the Marriott name
We recently stayed here for business. This hotel was not primarily a Marriott property and it shows. The lobby is on the second floor and is tiny. Our room was fine but we had unbelievable trouble with their Internet service. Many times we had to give up as it was unusable. Every time we... | 2 | null |
Just ok.
We stayed at this Hotel for one night as a stop over before we met our friend in San Diego, The female receptionist was friendly and told us where to go at night,though no doubletree cookies,we got to our room and a bottle of prosseco was waiting for us with a little note welcoming us to there Hotel and San Di... | 4 | null |
Nice place except for the party in the next room they could not shut down
This is a typical Doyle Collection hotel, with smaller rooms overstuffed with comfortable furniture. some of the more idiosyncratic items are:
- a large TV on the only desk in the place, which makes working on the desk practically impossible
- Fr... | 2 | null |
Excellent service to go along with the great location
We treated ourselves to a weekend in Indy over the weekend. The service was top notch from the valet, to check-in, to the housekeeping staff. Anything we wanted, the staff provided. The location is excellent, it is right in the middle of downtown Indy.
The hotel lob... | 5 | null |
A good room at a fair price
Me and my crew stayed for a month and thought the place was great. We saved a lot of money and the hotel manager worked wonders for us! The desk staff was always helpful when we needed towels and such. Over all the place is a good deal. I think other people who have complained are expecting ... | 4 | null |
Nothing Grand about the Hyatt
Coming from South Africa a supposed “third world country” to the Big Apple, I was more than somewhat unimpressed by several aspects surrounding the Grand Hytatt, a hotel with a supposed four star rating and since my interlude, would not make it my destination of choice in the future, nor w... | 3 | null |
Only OK
Room somewhat smelly – definite mold issues. When unfolding the sofa bed, found mold all over the bottom of the mattress pad. (room 225) Sat by pool on an iron chaise that had a large hole in the bottom which was not discovered until I sat on it. Tore my pants – reported to hotel staff who simply replied – "Oh ... | 2 | null |
Pretty hotel, Good Location --- POOR customer service
I primarily chose this hotel because it was convenient to a dinner event I had at Morton's Steakhouse - just around the corner. The reviews on here were good overall and - since I typically stay at the big chain hotels (Hyatt, Hilton, Westin, etc.,) - I enjoy stayin... | 1 | null |
Top quallity hotel
I would stay in this hotel anywhere in the world. This was my first visit to Indianapolis. My client -- a large local business -- suggested this hotel. There may be equally nice hotels in town, but I cannot imagine one more pleasant than this one. The room amenities were top-class. The staff was atte... | 5 | null |
For the price, very disappointed
I am staying here on business and despite the very impressive architecture it's the running of the hotel that clearly needs some work.
As I just mentioned the architecture is very impressive, the lobby could well be a museum, it has a huge atrium that literally goes up 16 floors. The a... | 3 | null |
Neglected and Greed
We stayed at this hotel during Super-storm Sandy and it was the worst experience ever, not because of the natural disaster but the in-attentive hotel staffs and greedy hotel management. When we first checked in, we were forced to pay mandatory fee of $20/day for internet service because we booked ou... | 1 | null |
Awesome Seattle hotel!!!
We were blown away by this little hotel! You could not ask for a more perfect location. It is literally across the street from Pike's Market and the views are to die for. Our water view room had a gorgeous view of the Olympic mountains, the ferries and sailboats, and Bainbridge Island. The roof... | 5 | null |
Not the best.....not the worst
My girlfriend and I stayed here the night before our Alaskan cruise. I called about a week before our stay just to confirm our reservation b/c I made it online and didn't want to show up only to find out that the hotel "lost" it. When I called to confirm, the person who answered was very ... | 2 | null |
Great hotel - Great location!
This is a great Marriott. Better than the one on 4th. It's recently renovated and the rooms are great. The beds are so comfortable and the room quiet. The staff are very welcoming and pleasant. I haven't tried the restaurant so can't recommend. | 4 | null |
Worse Hotel
I stay at the Jefferson two weeks ago, I encounter a problem with the AC unit and the cleanliness of my room. I then spoke to the Director of Housekeeping who was very rude. This was a Monday afternoon that I saw her in the hallway she had a chip on her shoulder I asked her to help me and she was very rude,... | 1 | null |
Good Location, Some Problems, Should Rate Higher
The LAX Marriott is a massive property located near the entrance of the airport. Free shuttle service is available to/from terminals. When I arrived at the property I was shocked to see a $35 valet rate, and the bargin rate of $27.50 to self park. I understand that the h... | 3 | null |
Decent Big-Box Hotel
Stayed here at the last minute. Room was clean and newly redecorated. Location is central. Decent Room size. Nothing special, but nothing wrong. No concierge on duty. One front desk clerk on duty who couldn't offer any real help for restaurants - this was over a Sunday night. If you get a good rate... | 3 | null |
Not what should be expected of the Westin brand, SPG take a close look at this properties management!
Stayed 2 nights through Memorial Day weekend along with another couple, 2 rooms connecting both king beds on floor 9.
From the moment we pulled in to the driveway we felt like this might be a less than satisfactory sta... | 2 | null |
Great location - hotel average
Hotel was under construction when we were there on Easter weekend so our view was plastic tarp and scaffolding. Restaurant was terrible for breakfast - service and food. All other staff were great! Location is terrific and great pubs and restaurants in walking distance.
Would stay again b... | 3 | null |
Magnificent? Only by name
I went to Chicago to run the Half Marathon and as Marriott Reward Member I was very excited to find a Magnificent Marriott very close by where I needed to be. What a mistake!
The hotel is nothing similar to magnificent. The service is very bad, the first day my room was never made! I arrived b... | 2 | null |
No thanks
Too big, even so we decided to stay for two night's because of visiting Seaworld. First night we tried one of the hotel restaurant, nice service, ok food but nothing more. Breakfast was a bad experiense, our room was booked for 2+1child with breakfast we thought but the included breakfast was for 1!
Room sma... | 2 | null |
It's cool, modern and new
I stayed here July 19, 2012. The hotel is exceptionally nice, very well appointed and has a lot of activity in the restaurant and bar. The staff was wonderful, rooms were better than the average Westin and the location can't be beat. Shopping and restaurants are across the street. The breakfas... | 5 | null |
Tiny But Cozy.
This place seems to be so small it could be an ex-tenement. The stairs are a bit rough for someone who is carrying bags or children. Booking on the phone can be a nightmare. Toilet is liable to clog. Parking is off-site and two blocks away (which is a LONG two blocks at night, if you catch my drift).
Thi... | 4 | null |
Small rooms, dated bathroom
I'm only Gold status, so I wasn't expecting much, but the room (Wonderful) was small even by NY standards. I had asked for a quiet room (not on Lexington or 50th) and while my wish was granted, maybe all the quiet rooms are the last ones to be updated. I had a bathtub that looked original, w... | 3 | null |
Hilton needs to begin investing in upgrading facilities
I am a regular user of Hilton Honors. I chose this facility due to location and price. However there is still a reputation Hilton needs to uphold. We were located on the 12th floor. The hallways smelled of cat urine. I'm not sure what they use for cleaning the car... | 1 | null |
Turned out great!
Not my first time at Kimpton hotels, but definitely my first perfect experience. I had originally made a reservation for 9-12 November for 3 nights. I tried to cancel the 9th and 11th online and when doing so I was quoted a much higher rate for the night of the 10th. So I called the hotel directly and... | 5 | null |
Very Rude Staff in restaurant
Smoving... As they say it. What a joke! First, I will say the resort is beautiful but if you are person of color I wouldn't recommend this place. Not only was the hostess rude but so was the waiter. When I first arrived the non speaking English host was on the phone and didn't even acknowl... | 2 | null |
The Good, The Bad and The Ugly.
This Hotel was very much a "mixed bag" for me .. The service staff, bellmen, doormen were excellent , really took the time out to make us feel welcome, especially Robert Sierra , who was friendly, courteous and took the time to help in anyway possible. Also Stefany at the desk was a grea... | 3 | null |
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