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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Excellent value, convenient location
Spent two nights here on a quick trip to town. The outside of the building looks dated, but inside it's been fully remodeled to the new "hip" Courtyard standards, boasting the deli-cafe style small restaurant and the newly fashioned rooms and baths.
Rooms are good in size, clean and... | 5 | null |
Omni Chicago, lost quality since last visit.
I have stayed at the Omni off an on over the years. On business, for personal trips. This trip started off quite rocky, and left me very un-impressed.
1) Be aware, they have a new policy where they charge debit card $55 per day for "incidentals" which you *may* incur. They ... | 2 | null |
Not a good experience
The carpets in the room were disgusting. I have the pictures to show it. The hotel seemed to have only a few guests. The rooms were not in the greatest condition. The bed was rigged, again, I have pictures to show it. Hotel staff was awful. Do not waste your money. | 1 | null |
Good value, location, and service
I stayed here during a business trip and felt it was a very good value for the location. The staff treated us very well, were always cheerful and friendly. The location was pretty good. I could walk to China town, to a great Italian restaurant on Nob Hill (about 4 blks - uphill to get ... | 4 | null |
Fabulous stay
We had the distinct pleasure of staying at this resort as part of a surprise birthday celebration weekend for my sister. We checked in on Saturday, Sept. 1 and after a problem with one of rooms, we were moved and the weekend resumed without a hitch. Everyone on staff was kind, helpful and seemed genuinely... | 4 | null |
Needs improvement
If you are not know San Francisco the first thing you need to know is that this hotel is in Japantown, a very quite zone but far away from most of the places you will want to visit. However San Francisco public transportation is pretty good and you can take bus #2 just in front of the hotel and you wi... | 3 | null |
Not what I expect.
I stayed from october 20th to 23rd. The size of the bathroom of my room was not from a 4 star hotel. The tissue paper was placed on the back of the toilette deposit of water due that it was not sapace on the basin counter. To sit on the toillete you have to enter the bathroom, close the door and reme... | 2 | null |
Very New York, and very very nice indeed
This was our third -- or was it fourth?-- time at The Standard East Village. As another reviewer mentioned, the rooms are small, but that doesn't matter. What does is the location, the staff, and the simple, uncluttered design which is very appealing in a city overflowing with s... | 5 | null |
Not your usual Hyatt
Far away from all Memphis attractions. Poor service. Ok rooms. Good price. | 2 | null |
Could Have Been 4 Stars
Overall the Hyatt House has a lot to like. The rooms were generally clean, a lot of space and a good value. The TV was new, and the WIFI worked well. I had my kids with me this time and the pool was a nice size, and well maintained. The front desk staff was very friendly and helpful and the woma... | 3 | null |
Average value
I stayed three nights at this hotel and it was an average experience. Check in was quick and easy. However, the first room they gave me had very poor lighting in the bathroom. When I informed the front desk they told me that some rooms were under renovation and that the new lighting for my bathroom was no... | 3 | null |
Would definitely recommend this hotel
This is a beautiful hotel. Myself, my sister and my two sons stayed 7 nights. Great location. Handy for visiting all the attractions. Room was very clean as was the bathroom. The bed was extremely comfortable especially after almost 12 hours out sightseeing and walking. Beds were a... | 4 | null |
disconcerting
we got a room here for the weekend to celebrate my friend's 50th birthday. for the most part, it was a great central location! however, saturday night, upon arriving back (just three adults) in the wee hours of the morning, we got a knock on the door immediately telling us we were not allowed to talk in o... | 1 | null |
good place, bad hotel
we stayed at the hotel for 2 nights, apart from the location the hotel is not good. The service is bad (receptionist eating during our service) and the rooms are not clean at all (several hairs on sheets maybe not even washed)....never again | 1 | null |
A lot of room for improvement.
Hi, I normally stay at their other property, the Westin Galleria, but the rates on this one were particular cheaper for the dates we were going and since we were booking 2 rooms for 3 nights, it made sense to give it a try. The bathtub seemed very bad maintained, the enamel or the paint w... | 2 | null |
Worst Ever
The refrigerator
Made so much noise we had to unplug it. While we were in a non-smoking room the hallway reeked of stale smoke. Dogs barking doors slaming. | 1 | null |
Fab hotel in the best location in Boston
My husband and our 10 month old spent 4 nights in the Fairmont Copley Plaza recently and have nothing but praise for this fantastic hotel. The lobby is absolutely stunning and we checked into our room on the Fairmont Gold 4th floor. There had been an error and we were mistakenly... | 5 | null |
Great Place to stay
I stayed here because it was downtown and within 1 mile of major attractions. The walks to the Space Needle and Pikes market were easy. The "free downtown" bus stop was also close. The front desk staff was terrific, made arrangements to get us from hotel to cruise line docks at a discounted price. I... | 5 | null |
Good
Overall our family enjoyed our recent stay. Rooms were large, we had a king and a sofa sleeper. The bed seemed a little firm initially but it was very comfy we had a great nights sleep. The FREE wifi and FREE parking were great! Indoor pool area was nice also. Only somewhat negative with this facility is that the ... | 4 | null |
Hookers in Motel
Best breakfast was offered outside of Hotel ...
Bath room is too small, Tidy though
Service staff is always grumpy and are not aligned on hotel policy & other comittments made to Customers | 2 | null |
One of my worse Hilton experience
Weekend escape with best friend in Boston and as a HHonor gold, I chose to stay at a full service Hilton. Yet it turned out to be like a nightmare.
Pro
1. Gave free oral-B tooth brush
Cons
1. Kindly asked whether an upgrade was available, front desk saids they are fully booked, but I s... | 1 | null |
Nice But Overpriced
I've stayed at the J.W. in Bangkok and absolutely loved it, but the one in Washington, DC was lacking in many ways. The service is good, but the rooms are smaller than I expected and there are very few perks. No complimentary anything. No breakfast, no free internet ($13/day), no evening drinks, etc... | 3 | null |
Good location, but slow service
I was there for a convention and attempted to check-in to my room around 3:30pm. Check-in time was 3:00, but my room was not ready. I asked the staff to call my cell phone when my room was ready, so I didn't have to keep coming back to check. The staff didn't call, so I came back 45 minu... | 3 | null |
Average Hotel
I stayed at the Hilton for 3 nights, the hotel and the room are clean. The wall of the room very thin, it can be annoying at the night. The subway station is a long walk from the hotel, not very convenient. Other than that, the hotel is OK, nothing more. | 3 | null |
Great place, near Hynes Convention center
From the outside a grey concrete building. Inside an elegant hotel. Boutique style, large rooms, minibar, nice TV/entertainment set. If you become a member of the hotel chain, free wireless broadband internet in the room; very reliable and high speed. The hotel lies accross the... | 5 | null |
Could be better
Booked here via the sheraton website and got a good deal on the bay view room since they price match. However was charged full amount and after a few emails, this was sorted out.
Picked up from airport on free shuttle (although did have to wait for about 40 mins). Check in was smooth and easy and the ro... | 3 | null |
Didn't come here to sleep well, just to be near the mall on July 4th
If sleeping is important to you, bring your own inflatable mattess. Seriously, the beds need upgrading to at least the last decade of the last (20th) century. Bouncy! This is the kind of mattress I would find in a graduating senior's moving back to mo... | 4 | null |
Tue building has a history, but the rooms as old and witout maintenance
The ballrooms are great but the room are old ang ugly, the rooms do not have a minibar, the people in general are ok , but you shuold get more for your money | 3 | null |
Hotel is just okay
The location is good, but we weren't exactly impressed with the hotel room. The living area is dated and bland, and the bathroom was small. We were surprised to see a huge crowd at breakfast...a little bit of a turnoff, and the breakfast wasn't even that good. | 3 | null |
All good except ....
I fully share comments of fellow travellers, the staff is very helpful, the rooms are extremely clean, my bathroom at least was brand new. The location is great.
The only problem is I could not sleep because of the radiator noise. It sounded like a hammer on metal pipes, very loud, and not just a f... | 2 | null |
great location, rude staff
The hotel is located right next to the Chinatown gate, very close to Union Square. Taking this into account the price was good, but the staff was rude.
There's wifi but not in the room. Breakfast was included but was quite bad. | 3 | null |
Beware of Mayfair Hotel - avoid this place !!
First I arrived, and they say they need an $100 deposit from everyone (not listed on their website). They claim its for incidentals, but if you park in the garage they charge $12 per day and they automatically take that out of your deposit when you leave. I wondered why the... | 1 | null |
Lost reservations,then attempted to put us up in a cheap, tiny hotel
We arrived in Memphis on October 4th for a ladies' vacation to enjoy Graceland and sightseeing. We booked several months ago and actually pre-paid directly to the hotel and not Expedia or any other website. Called that afternoon and told them we'd be ... | 2 | null |
Definately worth a look
We stayed 2 non consecutive nights. Very nice hotel and rooms are a good size. Both times we stayed on the weekend so parking is discounted. Even though there are lots of coffee shops/Starbucks around, on the weekened these are not open (since it is the financial district). Only place for breakf... | 4 | null |
Top of the line-minor shortcomings
The rooms are spacious, immaculate, and beautifully furnished. We had a one bedroom suite, which included a large living/dining room overlooking Lake Michigan and the city. The view was spectacular. The HD TVs, one in each room, worked well. Free WiFi in the rooms was appreciated and ... | 4 | null |
Great location but . . .
If you want a decent hotel with a great Times Square location at a reasonable price, this hotel is okay but you can probably do better. We liked the tremendous views of the Chrysler bldg (east) & Times Square (west) from a corner room. The room was roomy for mid-town with a good bed & bathroom.... | 3 | null |
No free internet after paying thro' nose
This is a mediocre hotel charging few hundred dollar per night and no free internet! Rooms are claustrophobic matchbox holes. Location is great though! Don't stay unless you have business in Manhattan | 2 | null |
we checked out early. would rather be without electricity
We booked at this hotel last minute while our apartment was without power in NYC following Hurricane Sandy. I'd rather be in our place without power than in this hotel. with tax the price was $240/night -- i dont know if this is standard or they were taking adva... | 1 | null |
The Palomar didn't disappoint...even though the cherry blossoms did :(
I really, really love Kimpton hotels. I have had such great, consistent experiences with them in every city (San Diego and Chicago so far). When a conference came up in DC I was thrilled to see a Kimpton spot - especially in Dupont Circle.
Highligh... | 5 | null |
Average Hotel, Great Location
I stayed at this hotel for one night. It seems in need of updating. Our room and bathroom was very small although we were expecting after reading other reviews on Tripadviser. However, the hotel is in a great location - just step outside and you are in the middle of Michigan Avenue and the... | 3 | null |
Very disappointing
Despite the fact that the Churchill Hotel is an historic landmark, our 3 days stay there were very disappointing! It felt like the management was inexistent!! The staff was nor professional nor motivated. Our first night we had the choice between a handicapped room, a room with no heat or a room next... | 2 | null |
Great location, great history but overpriced on many levels.
We just stayed at The Edgewater- A Noble House Hotel this past wknd.
The positives: The hotel is right on the water. If you pay for the ocean views, they are likely worth it, depending on what room you get. The restaurant is very, very good for quality of fo... | 3 | null |
Retro Cool, Close to Pike Place, Priced Right
The Moore is definitely old, but nicely kept, clean and comfortable. It's location can't be beat, just one block from Pike Place Market and the waterfront (you will really appreciate just how close and easily accessible it is). There aren't a lot of hotels in that area that... | 3 | null |
Friendly Staff
Stayed here for Black Friday shopping weekend, great check in . The room was bigger than I expected but sorry the cleaning was not up to standad, I found hairs on the sink and finger marks on the doors and dust on the light fittings. The bed were really comfortable.
I would say a good location to stay , ... | 4 | null |
Close to historic area
Within walking distance of historic district, it was a bit run down. Overall it worked out good for our stay. I wish they had advertised the price for parking our car...23.00. That adds quite a bit to your bill. Breakfast was too crowded to even get into the room so we skipped it. Was quite noisy... | 3 | null |
Nothing overwhelming
The hotel was clean and comfortable. Nothing was overwhelmingly good or bad. Wish it were closer to a subway station but the bell hops were great at getting a taxi. Great views of the river in some rooms and easy walk to food and shops.
For a bit more money I think I could have stayed in Times Squ... | 3 | null |
BEWARE! DO NOT STAY. HORRRRRIBLE HOTEL.
This hotel is by far the worst experience I've had in my lifetime of hotel stays. I purchased the room through priceline.com, which is an excellent discount travel site. The hotel is not in the best neighborhood, and from the looks of it... it's very run down, the hallways and st... | 1 | null |
Would never stay here again!
First it took forever just to check in but once we finally got into the room I was disappointed for a Days Inn. The room is definitely outdated. Cigarette burns on everything...the floor..the bedspread and most of the furniture. The bathroom wasn't good. The switch for the bathroom light wa... | 1 | null |
Vintage well located hotel
We appreciate art deco, and this hotel had it in spades! From the lobby to the diner, to the fit-out of the rooms, it was all art deco. The room was definitely small and the bathroom tiny, but I have nothing to compare it to in New York. Everything worked and was comfortable, you could even o... | 4 | null |
BEYOND TERRIBLE
I booked this hotel because it wasn't to far from Lackland AFB. I was there on a trip to see my daughter graduate basic training. Now with that being said, I wasn't asking much. I only needed a place to get a shower and lay my head because I wasn't going to spend any time there. This hotel is nothing li... | 1 | null |
The Best in Customer Service
Every couple of months we like to stay overnight in the City, if we have an occasion or just catch a Broadway show.. this past weekend was our 4th stay at the W hotel within a year.. The location -middle of Times square is perfect if you want to catch a show or dine in any of the great rest... | 5 | null |
"Storers the Explorers"
Good Value for money. Many of the guests are from Australia and NZ.
The staff are super helpfull and friendly. The whole property internally is spotlessly clean.
It is located only a street away from many of the attractions in LA.
We stayed there for over a week in an Executive king Suite . It w... | 4 | null |
Terrible
Breakfast bar are nice, but the room are so dirty, hairs are every where on the bed, pillows, and blanket, so nasty. I didn't think they clean the room before give it to us, I'm very disappointed, not worth the money. I will not stay here again. | 1 | null |
New, small, slow -but a good value
This is a newish Hampton Inn a block from Madison Square Garden, two blocks from Macy's Flagship store and three blocks from the Empire State Building. As it is NYC, expect small bedrooms and small bathrooms (our king room had only a shower- double doubles had a tub/shower combo). So ... | 3 | null |
Old and ill maintained with terrible service
The only plus point is the location.
The rooms were old and smelt musky. Door handles felt like they could just drop off. Bathroom was so old and didn't feel the least bit clean! Even a hostel has better rooms and bathrooms!
Worse thing of all, is the attitude of the staff.... | 1 | null |
faded glory
decided to try the fairmont, at the end ofour holiday instead of usual places like the grand hyatt or mark hopkins.
the building itself is beautiful and the lobby area and laurel court are amazing.
check in was friendly and we were soon up to the room in the main building.
it was a reasonable size and the d... | 3 | null |
be careful from crook lady in the elevator
The hotel need face lifting.
The location is far from the city attractions. stay only if you have something in this nice neighborhood.
At the elevator, in the hotel, was a crook lady. I found her there twice.
It did not seem bothering the front desk. | 2 | null |
Brilliant location, average accommodation
My wife and I stayed in one room and my in-laws and sister-in-law shared another. For me, this was my sixth visit to New York (wife's 2nd) but it was the in-laws first time to this great city and, because my mother-in-law is not great on her feet, we chose a hotel for its locat... | 3 | null |
the best of the best
just spent a valentine s overnighter at this special hotel. From check in to check out the staff handled everything professionally and discreetly, taking care of all of our requests perfectly. Dinner in their restaurant La Croix was first rate, a gourmet chefs tasting menu handled with perfect serv... | 5 | null |
No Value Here
We received an "upgrade" to a room with a Jacuzzi. Well that was no upgrade as the room above us used their jacuzzi at 5:30 am and it felt like they were using a construction jack hammer. The Our room was very noisy (could hear everything). The room was dark with only one window that faced the room next t... | 2 | null |
Some nice features, but nothing seems to work
My wife and I stayed at the Sheraton Los Angeles for three nights during a business trip. We had been hoping that my Starwood Gold status would get us an upgrade to the executive level, which has happened occasionally at other Starwood properties, but we were happy to settl... | 3 | null |
Shabby chic
I stayed at the Boston Park Plaza hotel for a conference. Unfortunately, I came home sick due to the fact that the air conditioning could not be turned off in my room; it was absolutely freezing in there despite turning the a/c off completely.
In addition, my room had not been completely renovated. The sho... | 2 | null |
Elegant but dated
I was excited about staying in the world famous Waldorf Astoria in NYC. The lobby and adjacent areas are elegant and tasteful. The room was ok, but not exciting. The view was horrid, but then I didn't pay extra for a room with a view. As a Hilton Gold member, I'd been hoping for a better accommodation... | 3 | null |
Welcome to the barrio
So... if service of the front desk alone was the measure, this would have been four stars for me but the hotel's location, in a barrio which reminds me of South Central LA is about as quirky a locale as I have ever seen. To add a few cherries to that fact, an airconditioner which sounds like machi... | 2 | null |
My New Favourite Hotel
We drove down from Vancouver for the King Tutankhamun exhibit and stayed at the Mayflower. I cannot say enough good things about the staff - so friendly and helpful. It is a wonderful location for shopping and close to the Pike Place Market. Our room was lovely and when we returned from dinner we... | 5 | null |
Cleaning people need more training
The plus side - The front desk people were nice and the room was okay. Note that this is a Motor Lodge, don't expect much.
The negative side - as in all motels and hotels, we would assume the cleaning people would know how to clean. But beware especially with the pillows and the towel... | 2 | null |
Not The Usual Holiday Inn
This is not the type of hotel you come to expect from a Holiday Inn property. The first thing I noticed was how rude the girl at the front desk was. Not typical of how you are normally greeted at an HI. Also, there were no working elevators so you had to use the stairs. I realize they are in a... | 2 | null |
WAY Over-rated!!!
As you pull in to the Hyatt property you pass or weave around about 6 huge apartment complexes... not a surround i would find spa like. Checked in and paid up the $17/night valet as self parking would require a shuttle to be reasonable. (even though the property has room for close parking) Paid the "s... | 2 | null |
Great Hotel Value
I have stayed here twice and am planning to stay again and again on my next trips. My room is large and is almost as deluxe as in an expensive hotel. It is very clean and the desk managers treat me very well. In fact I would say, for the price, this is one of the best hotels I have ever stayed in.
Th... | 4 | null |
The worst desk people in the world!!
Had reservation 1 week in advance for a special family night in Charlotte and this whole experience was a disaster. Had arranged for a handicapped accessible room because I use a power wheelchair. When we got there (with friend, dog and 2 small children), I was told the wheelchair a... | 1 | null |
Front desk staff were very good, but the overall experience was mixed
The front desk staff were very helpful; they rushed through my check-in as my flight had been delayed and I was late for a meeting. The room was too dark to work and the sink didn't drain, but the bed was very comfortable. Room service breakfast was ... | 3 | null |
Good location, great view of downtown Austin
Just across Lady Bird lake with view of Downtown Austin. Had two rooms and stayed two nights - very comfortable rooms. Were surprised to have a very good dinner at the restaurant the first night. We came in late from a long day on the road and didn't want to venture out to d... | 4 | null |
Honestly, not worth the money at full-price
Pros: Front desk and door staff are very attentive, friendly and welcoming here. In addition the housekeeper had a friendly greeting whenever I passed her in the hallway. Front desk offered to store luggage without prompting when I arrived early and the room was not ready and... | 3 | null |
Horrible
Cockroaches in my room. Sleep on top of my bed in fear of what was in the sheets.
I will never stay at a Days Inn again and will never recommend that my employees or clients do either. | 1 | null |
Great central location
Hi all....... I recently stayed at this hotel mid August, 2012. It was just an overnight stay, but was most impressed by the standard & style of this establishment. Very courteous & knowledgeable staff. It was busy. There seemed to be a lot of people wearing name tags, so I guess there was some s... | 4 | null |
Great Value
Room and bathroom were clean and modern. Staff was friendly and very helpful. Free breakfast that starts before most are probably awake. Great location close to airport and a 24 hour shuttle. Check out Ted's Montana Grill nearby if you're hungry. This is the second time I've been to this location in less th... | 5 | null |
Average hotel
The hotel didn't meet our expectations as a hotel for $100 per night, though it's twice cheaper than the most of hotels in Manhattan.
The room was very hot and it was filled by noise from the street. There were no wardrobe or even place for it in the room.
The bathrooms are quite clean and they were vacan... | 3 | null |
Too many problems
We stayed 2 nights at the Inn, during our long road trip with our dog. We selected the Inn due mostly to the rave reviews from TA. I am always guided TA when making my final decision but in this case, I completely disagree with the 5* reviews.
We usually stay in 10-12 different upscale hotels on our ... | 2 | null |
Nice hotel in a dodgy area.....
stayed at the whitcomb for 2 nights in april. hotel was ok even if a bit outdated. the area it was in was a bit dodgy but it made for good viewing watching the locals walk past 24hrs a day!
was a 15 min walk to the main areas of san fran | 3 | null |
Modern Hotel at a great rate!
My husband and I stayed here for a night. I wish we could have stayed here longer but unfortunately, we were only in San Diego for a day. I used to live in San Diego and this was my first trip back in 5 years. I loved everything about this hotel. The location was great! Gaslamp Quarter has... | 4 | null |
Instant classic: one star motel marketed as three star hotel!
One star rating is somewhat of novelty for me. I tried to find more positives about this property, but it wasn't easy. Booked for Hotwire for 3 nights, since all my favourite properties in the Bay Area were either sold out or overbooked. I always had positiv... | 1 | null |
Wow A True Gem
Thanks again Trip Advisor for helping me find the perfect hotel to stay in New York City. The Distrikt Hotel is a wonderful place to stay just a few blocks away from all the excitement of Times Square, Broadway Theatre District and Hells Kitchen. We had a lovely quiet room on the 30th floor. Our view was... | 5 | null |
Fine rooms, poor management
I found this hotel on Tripadvisor. I usually stay on the Upper West Side, but was looking for an East Side hotel and the reviews of this hotel were positive so I chose it. I thought the hotel lobby was very nice and the rooms were fine. But the management seems to have problems. Most notably... | 3 | null |
Early Rude Awakening On Saturday Morning.
Sorry Hyatt, I was not happy with the cleaning services knocking on my door at 8:35 a.m. on a Saturday... Not once, not twice, BUT THREE TIMES!!!! Enough already!!! I was sound asleep, I was rudely awakened and extremely startled and that put me in a anxious state the rest of t... | 1 | null |
graet stay
stayed here in march 2012. had a fantastic trip to chicago and this hotel was in a perfect location. the rooms are basic but for me its just somewhere to sleep and shower. id deffo stay here again if i return to chicago in the future. | 3 | null |
Good Location, Poor facilities
I stayed at this hotel for 3 nights this week. When approaching the hotel from the mall you are hit with the strongest fish odor which remained during my entire stay. The hotel which had a recent renovation was nothing special, the bathroom dark and the water pressure to shower was aweful... | 3 | null |
Great room , bad service
We just spent 4nights at the Handlery Union square. It was a trip to celebrate your 25th wedding, I found a special deal through a marketing website, and that was my deciding factor as it seemed to be the kind of hotel I wanted looking at the photos of the hotel. At check in, when asked our rea... | 3 | null |
Horrible. Never Again.
Was attacked and lost my wallet. They would NOT let me in my room--for over an hour--even though my dog was there and they had INNUMERABLE ways of identifying me. One security guard walked away and just never returned. The other acted like I was a criminal. Finally, they accepted a picture of me ... | 1 | null |
Weekend Stay
The hotel was adequate for our stay. The breakfast was very disappointing - not many choices. You had to wait for one of the staff people to come out and ask if you wanted milk - then they would go get it. | 3 | null |
Super fun hotel!
This was the funnest hotel of all the hotels my friends and I stayed at! The pool is awesome, the lights are fun, and the staff was super cool. Very informative about all of the things to do in town. Galleria mall is amazing. Really cool fountain. | 5 | null |
Decent Room - Service Stinks (and other things).
So here's the nitty gritty:
-The hotel rooms are clean and spacious by NYC standards. I had a nice view of central park. No qualms there. The TV is an old tubeTV - not a big deal as I rarely watch it. If you just want a place to lay your head down thats clean and has a c... | 2 | null |
Mediocre for the price you pay
I live in Chicago but at times I have to stay in the city for business meetings. Last time I stayed at the Renaissance on Upper Wacker and this time I stayed for a few nights at the Residence Inn.
The cost varied from night to night and a few nights I paid around 400 dollars. The room wa... | 2 | null |
Last Minute Trip
Booked on Hotwire last minute for a quick weekdend away. Great location on 16th Street, close to EVERYTHING!
Hotel is setup like a maze 3 different elevator banks to go from parking garage, to checkin, to room. Check In was smooth and front desk staff very attentive. Rooms are on the small side, but la... | 4 | null |
Why so many complaints?
I don't understand why so many people complained about this hotel. I had an excellent stay! Everyone was friendly and helpful. The room was great - I had a balcony room overlooking the riverwalk. The pool was small, but I enjoyed it while lounging outside. Love the Bath and Body Works toiletries... | 5 | null |
Great Hotel
Stayed here late November 2012. Great location within easy walking distance of Capitol hill and Union Street Station. Room was large and well appointed. This is a "business" Hotel, so be aware you pay for everything. Staff very helpful. We had our breakfast at nearby West Wing Cafe, $10 for two of us, Hotel... | 5 | null |
I love a Residence Inn!
This Residence Inn is in a great location for all that you want to see in Philadelphia. I had a King one bedroom suite. It was spacious and inexpensive for being in a city in a good location, 189.00 a night. Free breakfast which was good and plentiful, my only complaint here was stale Fruit loop... | 4 | null |
"this hotel is a zoo"
BEST location, right opposite Penn Station & subway, less than 10 blocks away from Times Square, & plenty of shops & restaurants all around.
However... our room was SO dark & dingy & the window view looked out into other hotel rooms so you always had to keep your curtains shut to avoid peeping to... | 1 | null |
This place is not like the pictures
This hotel was not anything like the pictures. I was picturing a hotel with high cielings, a nice pool and hot tub to relax in at night, free parking? (22 dollars to valet your car, or you can "park on the street" like they said, but there is a lot across the street that you can get ... | 1 | null |
The Magic is in the Service
We just spent 4 days at the Magic Castle Hotel, and I can't say enough about how wonderful it was. We've stayed in fancy hotels all over the world, and never have we experienced more genuinely kind and helpful service... anywhere. The hotel facilities are lovely- comfortable, really clean, a... | 5 | null |
Great Staff
Great location and outstanding staff, well most of them...I was imressed with one individual and the extra effort he went for me in retrieving a left item in my room of great moniteray value and more importantly the sentimental value of it....here is what I wrote to the manager. It restores my faith in that... | 5 | null |
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