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They treated me and my wife like garbage
I have had a few bad hotel experiences in my many travels but this was horrible - the WORST. They lied to me and humiliated me and my wife. When it was over they never apologized and refused to make amends. I booked a corner room here and waited until 5PM whilst the staff contin... | 1 | null |
Great clean and well-located hotel - great value!
I am giving this 4 stars mainly because it exceeded expectations for what I paid. It's more if a 3-star hotel - with excellent value.
I believe I paid $100 including taxes due to a special they were having. First of all, this is walking distance from the tram from the a... | 4 | null |
Convenient location
Front desk people are friendly and helpful. Breakfast was nothing special, but adequate. Very good location for catching trolleys or walking to the main square downtown. Bed linens were not changed in the 3 nights we stayed there, but fresh towels were provided daily. It's an old apartment building ... | 3 | null |
The Independent was amazing!
My wife and I were going to Philadelphia mainly for a concert at the Wells Fargo Center. We selected this hotel because of the great reviews and the easy access to the Broad Street South Subway station (that's what we needed to get to the arena, which is at the southern end of Philly). We w... | 5 | null |
Third time's a curse?
Stayed here on March 31, 2012 as the last leg of a family trip, starting from Disneyland, Knott's Berry Farm, Legoland, the Carlsbad outlet. Here mainly for SeaWorld. Unfortunately, was impressed with our stay at Hilton Anaheim (see separate review). Along the way, stayed at Hilton Costa Mesa over... | 2 | null |
Nothing special, but provided the basics for a vacation.
The rooms are very small. No place to put suitcases, so need to unload them and put them back in trunk of vehicle. If you are a light sleeper it may not be for you as there are 3 hospitals right across street so helicopters and ambulances are frequent. It was cen... | 3 | null |
Not worth rating; Hotel and staff used false advertising to get my business.
This was nearly the worst hotel I have ever stayed. My room was old, not clean, lighting miscommunications, and location with not transportation mid-day a nightmare! I will never recommend this hotel. | 1 | null |
Good Location, Very Old Building, Average Rooms
The hotel is close to Denver City Center but the building is very old and needs maintenance. The common areas need cleaning and the guests can be defined as sub-prime. For a short, cheap hotel stay I guess it is okay, but not for a couple or a family stay. I paid a total ... | 2 | null |
Awesome downtown Seattle hotel experience
I found the Roosevelt through Google maps, looking around the Sheraton Seattle which was hosting a conference I was attending but had sold out of rooms. The hotel was so close (1 block walk) that it made no difference. The room was high quality, spacious, and had free wi-fi (so... | 5 | null |
Wonderful
I've been in other Holiday Inn Expresses before, some kind of iffy, but this one was exceptionally good. Clean rooms and dining area. Nice pool (though kind of small, but it IS indoors, so...), and wonderfully accommodating staff. Though there was a long line for check-in, as all of us showed up at once, they... | 5 | null |
Nice Stay in a Great Spot!
In August of 2012, My family of four used a Groupon to have a one night family "staycation" in Washington DC and had a wonderful experience at the Washington Court Hotel on Capitol Hill. Hotel staff were pleasant and helpful during check-in and check-out. The hotel was clean, comfortable, qui... | 4 | null |
just ok
I stayed here twice in the past few years and remember the wonderful view of the lake. This time (for more money) we got a cramped room with no view. The breafast buffet has also gone way downhill. Even coffee was no good. | 3 | null |
Wonderful place to stay in Downtown Houston
I was given a choice of two hotels to stay at as a guest at a wedding. I am really glad I chose the Magnolia. The service was incredible - they even drove us to the wedding and picked us up from the reception in their shuttle! The room was very (very!) clean and had everythin... | 5 | null |
Awesome
This place is awesome!!!!! We stayed for only one night but it was worth every dollar. The room was big enough,,,,we had bath robes :) On friday they had a dj in the lounge and the vibe was really good. The drinks and food were only a bit pricey. | 5 | null |
Great Hotel in San Francisco
This hotel is excellent! The rooms are very nice and comfortable. The pool and hot tub were great! The location is outstanding with easy access to very popular places within the heart of San Francisco. The staff were excellent as well. The only problems we had were with the people within th... | 5 | null |
Beware of Bed Bugs!
My friends and I checked into the Hampton Inn at 105 S. Meridian St indianapolis, IN on October 13, 2012. After going to dinner, we came back to the room and found a Bed Bug crawling up the wall of the bathroom. We checked out immediately and took precautions to hopefully prevent them from coming ho... | 1 | null |
Great trip
This is a wonderful property and the concierge's are especially helpful. Eden Bernal and Laurelin Hefter were great. Definitely recommend using the Acura car service. WE had an uograded room which was incredible. This and the Westin River North are our two favorite hotles in in the City. | 5 | null |
Full of Mold
This hotel is full of mold and truly run down.
The staff may be friendly but i got very ill upon entering my matchbox room.
I had to leave the hotel because of a reaction to the mold.
No gym very old fashion and no food/restaurant on site.
So many other great places to stay in PA. This is not one of them. | 1 | null |
Nothing special here...
We needed to stay near the airport and driving back from Spokane, we looked for a couple of rooms using internet booking sites. This place did have 2 rooms available, a 3-star rating and an indoor pool, so we booked. The staff was most unhelpful. The TV in the lobby was blaring cartoons - I aske... | 2 | null |
Very decent hotel
Just got back from two nights in Baltimore and we stayed at this hotel. I have to tell you, for the price I can't imagine why anyone would stay anywhere else. The hotel is clean and conveniently located. It is literally 2 short blocks from the inner harbor. We could see the water and also the lights o... | 4 | null |
When we go to Philly, this is where we stay every time!
Everything about this hotel is GREAT. It is in the perfect location, the staff is amazing, the rooms are clean and we love staying here.....5 years in a row!
Easy walk to the trains, great restaurants, nightlife and shopping. | 5 | null |
Terrible attitude, terrible towels and terrible gym...for twice the price
I ended up staying here because my original hotel reservation up the street at Hampton ended up being for a smoking room. The night manager, Jean Claude, had a "take it or leave it" attitude offering me a room at twice the price my colleagues had... | 1 | null |
Very nice, with a lot of exceptions
We ended up here after deciding to gamble on Priceline. We were impressed at first, but there were a few surprises and disappointments.
The Good:
Very pretty grounds with lots to do and 2 restaurants
Large rooms
Pool and jacuzzi were nice
The Bad:
*Parking fee (for us it was $32, but... | 3 | null |
Nice hotel
I stayed at this hotel for a night on a business trip to boston. It is a nice hotel in a different way. They have a lot of pink things, so the first impression is like being on a cheesy place. The lobby is nice and different from all the other places in the hotel. This is, the lobby has a modern architecture... | 4 | null |
Where shall I begin...
This place is perfect if you are desperate and need someplace to stay because the better hotels are booked or the prices are inflated because of events going on in Charlotte.
We stayed here during the CIAA tournament. The hotel is old and is in need of some serious renovating. There isn't one goo... | 2 | null |
Very Comfortable
My family and I stayed there on the 4th of July during the heat wave. The room was very comfortable! The beds were comfy, the bathroom was nice and the bathroom shower was excellent. Best of all - the room stayed nice and cool even though it was at least 102 outside! Too bad it doesn't have a pool on s... | 5 | null |
argonaut hotel san francisco
My husband and me stayed here for four nights in april,we got a free upgrade and complimentary breakfast as it was my husbands50th birthday while we were on holiday.The double queen room was large,we were on the 4th floor facing a side street,there was a little bit of traffic noise but noth... | 4 | null |
Why I did not like the W...?
... because it did not meet my expectations.
The lobby is a mix of bar, lobby and disco. I arrived in the evening and the music was so loud I could not listen to what the receptionist was saying. Everything is quite trendy and hype ...but really not in such a way you feel welcomed.
I was g... | 3 | null |
Beware light sleepers
For those of you wanting to enjoy a peaceful rest at this hotel, do not stay here Friday to Sunday. In the three nights we stayed at this hotel, we were not able to sleep until about 3 am in the morning due to the noise from the night club on the top floor and we were in the quietest part of the h... | 1 | null |
Disappointing, not up to Hilton Standard?
We knew it would be big and impersonal. A plus is that several rental car companies have their dropoff directly across the road. Also it is in a very good location.
Check in as a Hilton Honors member was pretty quick. Rooms are a reasonable size. Major issues:
1. There is no Lo... | 2 | null |
Could use an upgrade
I stayed here for a few night while in business in DC. The hotel was nice enough, but could use an update. I found the decor to be old and dated. I've stayed in some really nice Homewood Suites such as the one in Baltimore, and this one is not up to that one's standard. | 3 | null |
Good location
This hotel is in a good location for the price, just a short walk to Hollywood boulevard. The room was comfortable. I thought that $22 for parking was expensive but for the area it was reasonable. The first woman we saw on reception seemed a little vacant but the rest of the staff were fine. If you want a... | 4 | null |
Excellent service, rooms and location
I have tried many different hotels in NYC and I really liked this one. Front desk, bell boys and overall service staff is really nice. Rooms and bathrooms have a very good size, decor is fine, everything is clean.
I liked the location, close to two subway stations on the green lin... | 5 | null |
San Francisco Fantastic Atmosphere and Staff
As a last minute thought I decided to spend the night in San Francisco and booked Hotel Carlton. What a pleasant surprise, from the moment I pulled up that rainy night, I felt welcome and entranced by the lovely lobby, live music and friendly (and funny) staff. I was alone, ... | 5 | null |
Too cool
We stayed at The Dream Downtown in early April and were in town for a wedding. We chose a Silver King Room and it was a good size but there was not a lot of usable space in the room, the bathroom was large but had a cold feel. The room was clean as to be expected.
The staff were not very helpful and when we a... | 2 | null |
really strange place - dark and lots of art - but strange feel and smells
the check in was good - the room smells like mold and everything is really dark. Blacks and tan. The room service menu is really limited, and not what I would consider very healthy. really disappointing. exercise room is nice and open 24 hours, s... | 2 | null |
Weekend stay
The hotel room and staff were very nice. The rooms were very spacious and very clean. I was disappointed with the golf course. For a resort golf course it was not in very good shape. I expected a lot nicer course. | 3 | null |
Poor,Nothing Like a Boutique Hotel,Bad WiFi and Lan,Priority Club
I Book this Hotel at Booking.com for stay at Indigo Chelsea For 4 nights.,
after confirm my reservation directly with the hotel I make a purchase of clothes on internet for delivery to the hotel,
but when i make my check in the have no idea if the receiv... | 2 | null |
Great stay!
Not one bad thing to say about it. Fatastic location and internet deal... dollar for dollar- a perfect hotel near times square and the shows. Will do it again. | 5 | null |
four seasons in 4 days
room temperature was either cool when weather was or warm when weather was warm !!,BUT IT WAS A MINOR IRRITATION. location is brilliant, staff helpful in anyway possible, room spotless and i now know why chicago is called the windy city!!! i hope to go back sometime and would definitely stay at e... | 4 | null |
not so good
This is an older not so nice hotel, with people at the front desk who need to be retrained in customer service. The hotel was not full and we were first given what must have been the smallest room in the whole place with a double bed. Probably because we had special pricing. After complaining we did get mov... | 2 | null |
Location Is The Best Aspect
If this hotel wasn't across the street from the Convention Center, I would not have booked it to spend one night going to the Philadelphia Flower Show and have dinner with friends. We stayed here once before a few years ago and it was fine. This time it was a little less than fine.
As others... | 2 | null |
Beautiful Hotel.....what more can you ask for....
Having stayed at the Ink 48 a few years ago on returning to NYC i figured to try another Kimpton hotel. So full of expectation and a hard act to follow i arrived at the hotel and i was not disappointed. There we a few hiccups but they got resolved in a timely manner by ... | 4 | null |
Not a good experience
I was here 30 years ago and came back because I remembered the hotel as being in a great location for Fisherman's Wharf and all of the tourist attractions on this side of the city. What a disappointment my return has been.
Desk staff were offhand on our arrival. The concierge staff were very good.... | 2 | null |
Funky Retro Motel in San Francisco
This place is just the best for a few days staying in San Francisco. The location is just a block away fro the beach, and the zoo... and several blocks from Golden Gate Park. Diners and bars are nearby, and the bus line is right across the street too. Clean rooms and very friendly sta... | 4 | null |
A wonderful hotel ...
We have been to NY many times and stayed in SoHo, Upper East Side, Upper West Side, Manhattan, and the Lucerne was one of the best we have stayed in. Our taxi from the airport didn't know it and said "I have never brought people here before ..." so our hearts sank. However, right from the start it... | 5 | null |
Totally ripoff and worse experience in our trip!!
We had to stay in San Francisco for two days so we chose this hotel as its got the lowest rate in downtown. When we got there, they told us cos we booked the wrong dates and the rate were $199. He didn't tell me that was only for one night so we decided to stay still. W... | 1 | null |
Pretty good but with some annoyances
So firstly i think the Dana is pretty good value for money, esp for the central location. The rooms are very comfortable and clean with a good bathroom and a decent stereo (B&W Zeppelin). The bad points - the blinds didnt black out the sun on a morning so we were woken up pretty ear... | 4 | null |
Where not to stay
In summary this is what you should expect based on my stay. The lobby is quite nice and it's downhill from there.
- Two one inch square bars of Vegtiable Soap in the bath room
- The fragrance of years old cleaning products imbedded into the rooms and elevators. Frankly it smells badly
- The staff wil... | 1 | null |
Unexpected Gem
I was not expecting too much of my stay since it was entirely a short stay to do my last minute shopping before I head back to Shanghai. My experience with the hotel turned out to be much more pleasant than I have expected as the staff had made a difference by adding a human touch to it. during my 2 nigh... | 4 | null |
Very convenient, reasonably priced including a good breakfast.
Not overly huge rooms but typically new York apparently. Very clean and neat, good service and great to be able to start the day with a good continental breakfast including a great DYI waffle machine...subway station just minutes away with one station to ti... | 4 | null |
Embassy Suites Chicago
This hotel was pretty nice for the most part. The staff was great and always helpful when ever you have a question. I stayed in a 2 room lakeview suite on the 17th floor(top floor). My suite had 2 double beds and a queen size pull out couch, microwave, mini fridge, coffee maker, and 2 sinks. The ... | 4 | null |
Great Hotel, Great Location - NO Free WiFi !!!
The hotel is very well located, close to Dupont Circle and you can walk (less than one mile) to either the White House, Lincoln Memorial or Georgetown. Not exactly close to a metro station (10 minutes walking, at least) and also far from Union Station, so keep in mind when... | 4 | null |
needs an upgrade
I booked this hotel on a website in which I would not find out the name until after the purchase and was a bit horrified with the reviews when going in. I found my experience was slightly better than reported in some of the bad reviews.
The location is nice if you are looking to stay in the main part ... | 2 | null |
Excellent for the price
This Inn is pretty good. Has free parking and free wifi (which is fast enough for streaming). It is not spotless but it is much cleaner and newer than most of the other ones I have stayed in. Make no mistake, this is not an hotel but an inn and a pretty good one. Very attentive owner and staff. ... | 5 | null |
Good Central Location but Extremely Average
Well-located if you prefer to stay below Midtown (I do) with easy subway access to the Village and Soho. Friendly front desk staff. Rooms are small, bathrooms even smaller and views are generally lacking. Think Holiday Inn Express. I stayed here to earn SPG Points and because... | 3 | null |
Great Location; Great Staff
Initial reviews gave me pause, however, after staying there this last weekend, I definitely would return! The staff was wonderful. Yes the single elevator is small and slow, but they are excited that they will be getting a new FAST elevator after the first of the year. Although they may want... | 4 | null |
Excellent customer service!
I cannot say enough good things about this hotel and the staff. The overall appearance of the hotel was bright, clean, well-maintained and comfortable. The staff including Tiffany and Hilda were very welcoming, cheerful and helpful at all times. I enjoyed the breakfast that was served in the... | 5 | null |
Loved the decor - great location!
I absolutely loved the Argonaut Hotel- from the first time I walked in I was greeted by the maritime themed decor and it persisted throughout the hotel. The lobby was cosy, with a fireplace- it can get quite chilly in SF and they have the usual 5-6pm free wine.
The rooms were spacious ... | 5 | null |
Pleasant stay
If you need to be close to the Phoenix airport for an early departure, this is a great location. The facility/room was clean, comfortable, and quiet considering its proximity to the airport. Booked through Hotwire, very good value. | 4 | null |
Top of the range hotel: Great location, Great value
1st stay in LA (vacations) and we chose the Elan based on the reviews posted on TripAdvisor... what a good pick! We are used to travelling across the globe, stayed in many 4 and 5 stars hotels and event though the Elan is not rated 4 or 5 stars we must compliment ever... | 5 | null |
Where's the Beef?
I'm confused. the Omni is a nice updated hotel in San Francisco's financial district, but notice I did not say great. I had a business meeting here. However, to get to a decent number of restaurants, shopping or even BART will require walking a few blocks. The bar is tiny and the restaurant is over pr... | 3 | null |
No free wi-fi
Stayed in the hotel for 3 nights.
Very nice and clean hotel.
Wonderful breakfast.
The rooms have fantastic view!
The GYM is nice but too small and gets full.
The major disadvantage - no free wi-fi in the rooms - unbelievable - in the middle of NY... | 4 | null |
NOT for a business traveler
I often stay in Holiday Inn Express hotels and have finally found the one that I would definitely NOT recommend. It is literally 50 feet from the 405 freeway--some rooms are at eye level with the traffic. The exercise room is located in the parking structure. The rooms all open off outside w... | 1 | null |
Disappointed
I was staying at the Roosevelt in early January. The hotel thrives upon its location and part in Hollywood history. I was excited about that before staying there, but upon arrival I was deeply disappointed: The way up to the room already gave me a bad impression: Filthy carpets, dirty elevators, bady lit c... | 2 | null |
Cute but Lousy Service
I took my daughter and grandson down to San Diego to visit the zoo etc. The room at the hotel was cute, but we had a hard time getting a crib. They didn't deliver it to our room until almost ten! It was simply a Graco pack and play and a small one at that. Plus it didn't come with a sheet. The ne... | 2 | null |
Staff is not there to help
I stayed in this hotel during a visit to Sea World/Six Flags and what a deception...
The staff is not friendly at all, since the check-in through the check-out.
In the morning I arrived with my sun to the breakfast and it was 15 min to close but there was nothing more to eat and the lady was ... | 2 | null |
Cleanliness
The halls smelled of cigarette smoke in nonsmoking areas. The rugs and furniture in the rooms looked filthy. The vents in the bathrooms didn't work. The staff were nice and helpful but the facilities were fairly gross. | 2 | null |
Depressing, but good location. Good for Last Resort.
I traveled from out of town to Philadelphia for a few days and after one night, I decided to just go home. There were several mixed reviews about the property, but at the time I was not worried because I am generally pretty minimalistic and easy to please at a hotel,... | 2 | null |
One of My Early Favorites - Needs a Facelift
I have stayed here many times in the past 6-7 years. Originally it was one of the first boutique hotels and I loved it. Then it got a little pricey for my corporate budget. Now it seems to be showing up in a reasonable price range. The issue is that it is tired, not dirty, b... | 3 | null |
Comfortable hotel for quick business trip
This hotel was comfortable, clean and modern and suited me just fine for a quick business trip. It's right near a main freeway so very accessible. All of the staff I encountered during my stay were very pleasant.
I was surprised I had to pay for internet. These days I would as... | 4 | null |
Very poor hotel and very expensive for what it offers
The only good thing about this hotel is the location: on the border between Chinatown and Lower East Side, it is also close to a subway station and it has some shops and basic restaurants close by.
The hotel itself is very poor and extremely expensive for what it o... | 2 | null |
Avoid Avoid Avoid
I stayed at the Public for 4 nights while attending a trade show. The hotel had recenlty been remodeled and the fresh new look of the lobby was nice. And I would agree with the assessment of this part of the hotel that most of the other reviewers provide - but I part company with these reviewers once ... | 1 | null |
Very painful experience
Well this is one of the worst experiences I have had at a hotel. The trip was for business and as such I did not pay for it myself however if I had I honestly think they would have had to call security as I would have totally lost it with them.
I will list the issues experienced here one by one... | 1 | null |
Trying too hard...
The hotel underwent a huge renovation and is really trying to be a boutique hotel similar to one you would find in New York. It starts off strong with an offer of champagne and you enter trendy contemporary furnishings and decor in your room. During the daylight you can see the low quality of those f... | 3 | null |
great Marriott: in the heart of the city
Wonderful Marriott right in the heart of the city.
Nice room and amenities I found were a little more interesting than the regular fare. Rooms are bright and big.
Restaurant downstairs is nice.
Beware of parking though: hotel's parking is close to $50 (yes FIFTY) per day. once ... | 4 | null |
A New York engagement
I chose to stay at the Marcel due to its fantastic tripadvisor reviews and their personal responses to each review. I had been planning a secret proposal to my now fiancé, : ) for over a month, and I emailed specially to Nalini for advice with local restaurants and florists. She was amazing, and e... | 5 | null |
Miscommunication
We have always stayed in the UWS whenever visiting NY and this time around we thought we'd stay in the East Village/SoHo. After looking for hotels left and right, we settled for HEH because of the reviews its gotten, and the price (of course) couldn't be beat! It was easy to expect what was already men... | 3 | null |
forget exercise here
We stayed here thinking it is a good thing they have a work out room.
However, regardless of the fact my kids are very competitive runners who could outrun the witch in charge of the spa / fitness club they would not let my kids on the treadmill. They've run hundreds of miles on treadmills at other... | 1 | null |
Great Location. Could be amazing...
We loved looking out over the Bay Bridge, but despite booking a King room it was still small. No room to store 2 suitcases for example. The bed was comfy and the view great. So I would say overall it was adequate. There is no breakfast but they do offer free coffee till 9am. The gym ... | 3 | null |
Beautiful hotel. Convenient location!
We stayed for 3 nights at the Eventi in August. We had a one-bedroom suite and it was a beautiful suite. It was very clean and no sight of bugs. Bed was comfortable. Love the hardwood flooring. Staff were friendly and courteous. The location is very convenient, for going uptown, do... | 4 | null |
Complete disappointment
I was traveling for business and was completely disappointed. I felt like I walked into the movie the shinning! The room was spacious and mostly clean, a bit dated but it was drafty and run down. I had room service but was disappointed with my meal. When I asked for directions to an outside rest... | 1 | null |
Reasonable rooms, great location
I stayed at this hotel because it was the location of a recent conference that I was attending for business in San Francisco. I was torn between giving it a rating of 3 or 4 stars, but since there was nothing that particularly stood out as being amazing about the hotel, I decided to go ... | 3 | null |
Beautiful Rooms, Great Location, but Front Desk Staff needs attitude readjustment
The lobby and rooms are just gorgeous--brand new, full kitchens, spotless, really well designed and decorated. Obviously recently redone. We had two incidents with the front desk staff that left us horrified--and that's what I'll remember... | 2 | null |
CSI
Hotel was disgusting... Something you would see on CSI. My wife's exact words were why am I staying at a hooker hotel. Pubic hairs in the restroom( toilet and bathrub), dried boogers on the walls, bloody looking water under the toilet and stinky stained sheets. This place is a $10 hotel not $90+... I am however sur... | 1 | null |
Travel Agent Booked Wrong Hotel!!!
Our travel agent booked us into the wrong hotel which can easily be done as the one we wanted is call THE HOTEL WILSHIRE and this is THE WILSHIRE HOTEL. It didn't bother me because it was only a stop over for us. Make sure your in the right hotel as it is quite a difference.
Luckily w... | 2 | null |
great overall
Just had a 5 night stay at the Comfort Inn. Fantastic location - central to all major attractions and within walking distance of most. Room was a nice size and had 2 double beds. Very clean room and communal areas . Hotel staff were very friendly and extremely helpful. The breakfast was great - plenty of ... | 5 | null |
The Worst
Someone must be paying these people to write positive reviews about this hotel. It's the worst place I've ever stayed. Yes, it's a great location but, the rooms leave much to be desired. It needs a major, major update. I will never stay here again. The wood headboard was cracked and faded. The side table leg ... | 1 | null |
none
did not care that I was charged a safe fee of $1.50 + tax when I did not use it nor was it included in my reservation amount. Four other couples with me were also charged. Did not notice the fee when I signed the bill. Didn't expect I had to. This type of "hidden" fee will keep me away from Travel Lodge in the fut... | 3 | null |
spoiling of our holiday
an expensive hotel for the pokey little room, droning all night with the hotels air conditioning, could not open blinds no doubt because of what was behind(the view). only plus side was location. also no parking facilities you have to use another hotel 30$ a day. | 1 | null |
Horrible!!!
My husband and i normally stay at this hotel since it is conveniently located at the riverwalk, however, this was the worst stay we had ever!! I specifically told the valet staff i was going to self park since i am particular about who drives my vehicle and was informed while i check in they need to hold my... | 1 | null |
Once upon a time
Once upon a time this was a really nice and friendly place that one could rely on for no-frills, basic clean and relatively comfortable accommodation, close to the Hynes convention centre. Its location has not changed. It still has some nice apartments, but now twice in a row I arrived, after an overni... | 2 | null |
Top notch, with personal style.
I made a reservation for my sister to stay at this hotel for her birthday. Everyone at the front desk worked with me to get everything arranged. They were very excited to help me plan this special weekend for my sister. The concierge found the perfect florist to deliver flowers on short ... | 5 | null |
Don't be fooled by the pictures
I would have given this hotel a poor review if I were anywhere else besides New York. The rooms are small which is to be expected but the walls are paper thin. I've stayed at the Renaissance Hotel 57 in Midtown and it had more ambience. The Marriott Marquis has larger rooms with less noi... | 3 | null |
Excellent location and kid friendly
The staff were all incredibly friendly and helpful with directions, and location was excellent. Our 8-year-old son was thrilled with the personal touch of his own little pot of hot chocolate for breakfast, and everyone loved the pastries. The room wasn't spectacular, but it was clean... | 5 | null |
Visit my son in Los Angeles
I will never stay at this hotel because of the Valet Parking staffs, they were so rude, obnoxious and ignorant to the Hotel guests.
They asked for your car key and tips for checking-in the Hotel and for pick up they demanded to pay seven dollars when we had free hotel guest parking.
When my ... | 1 | null |
Wonderful experience!!
My family needed a weekend getaway and weren't sure where to stay. We decided on El Tropicano because of it being on the Riverwalk and it was priced lower than other hotels in the area. We were delighted with the hotel. We loved the clean, well maintained lobby with the Cuban flair and even Cuban... | 5 | null |
A perfect week of quiet and relaxation!
I just arrived home from the Staybridge Suites in Jacksonville, and I am already missing my room! It's a four-year old property that offers a ton of amenities. Each suite has a nice-sized living room, a full kitchen with a stove, microwave, fridge and a breakfast bar, plus a larg... | 4 | null |
Brand Names Can Be Deceiving
I had booked a Deluxe View Two Queen Beds with complimentary breakfast for two at about $300 (room + parking) per night. We are a family of four, so I planned to add breakfast for two more people. When I was checking in, I was told that they were out of the Deluxe View Two Queen Beds in the... | 1 | null |
Joke of a Hotel
Ninety percent of the staff lack the most basic customer service skills. The hotel ( which is one step above a homeless mission ) is probably understaffed, just a sign of the times. But watching staff interact with guests I was stunned by how shabbily they were treated. Then I got unexplained charges, w... | 1 | null |
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