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Let's hope it gets better...
I got to my room and there was a used wash cloth hung over the shower curtain :-(. Went to get ice down the hall and the machine is out of order on the 14th floor :-(. Room nice, great view of Camden Yards if you get the right side. | 3 | null |
The cost of parking and wifi and breakfast make this hotel expensive
We stayed for four nights on the 29th floor during October as my partner was attending a business meeting. The room had an adjoining door which did make me worry about noise, however it was not a problem. There was only a lot of noise when the neighbo... | 3 | null |
Never again
I would never book at this hotel. The room smelled like cigarettes. Awful conditions. Walked into the hotel and saw a cockroach upside down in the lobby. Cigarette burn marks on the blanket. Stay away! This place should be closed down. Bad image for Ramada's nationwide | 1 | null |
Good hotel
This is a good hotel with clean rooms. My room was very quiet--I only heard other people when they were in the hallway. Breakfast in the Huntington is very expensive (a buffet comes to $26), and I was annoyed about having been charged a fee for calling a toll-free number from the room, but after some arguing... | 4 | null |
Great location, small rooms with everything you need
Wonderful bed with soft feather pillows that are kind to your neck; big bathroom with shelf space for lotions and cosmetics; Wi-Fi that works easily. Only negative is lack of lobby or other general space to read, use laptop, or meet friends, but if you're on the run ... | 4 | null |
Last long term stay
I just returned from home from a two week stay at the Brookhollow Courtyard. For the last 5 years I have stayed at this hotel - same month, same duration. In the past, I stayed here because of the location, the guest population of mostly business travelers, the cleanliness of the facility and the ge... | 2 | null |
Needs some kinks worked out
We stayed here on a Saturday night at the end of July. The first problem was that they don't have valet. We were directed to a parking garage a couple of blocks away. As we were walking out, the "lot full" sign came on (not sure where the next closest place to park is). After that we were to... | 3 | null |
horrible customer service if booking non directly
so i booked through priceline to get room that will accomodate me, hubby, infant,and 7 yr old (leaving two at home as it's expensive to travel with all four)......
only to find out they put us in a room with two twin beds....yes twin beds. so i called the hotel to reque... | 1 | null |
Pretty good overall
My husband and I recently visited Denver for the first time (from Connecticut) for our anniversary. The hotel is in a great location.There are lots of shops and restaurants around. The room was clean and the hotel staff was attentive. Brian at the front desk was amazing! He knows everything about th... | 3 | null |
$32 parking fee per day!! Worth a second stay if you plan to spend a lot more than the room price...
Overall I would give 3.5 stars (sadly I don't have this option on my phone), it's good but not 'very good'. The hotel has obviously been renovated within the last year or so and is nicely decorated and clean, however, i... | 3 | null |
Excellent Denver Stay!
Stayed here two weeks on business and would definitely return. Rooms were very clean and updated, very friendly and accommodating staff, high speed Wifi, close to interstate, decent fitness facility, decent breakfast and managers reception, and FREE shuttle to downtown Denver! Make sure you get o... | 5 | null |
Wouldn't stay there again
I found the hotel to be run-down and noisy and the staff not accomodating. I knew I was in trouble when I got off the elevator and there was no a/c (on a very hot day) in the hallway. The room was small, which was ok, but it also seemed dank and dirty. I don't think the management has spent an... | 2 | null |
Great Place to stay in Seattle
What a great place to stay in Seattle. Near everything, either by light rail or walk. In fact the light rail stop at pioneer square is right across from Hotel, so you can take all the way from the airport. Light rail also gets you to Safeco field. Lobby very charming big and very comforta... | 5 | null |
Great Location
I took my wife to San Francisco for her birthday and of course she wanted to SHOP. this hotel is right off market street a few blocks fro the mall, close to cable cars and just a short trolley ride to Pier 39. she had a wonderful time and we did not need to drive at all. public transit and taxi's arerigh... | 4 | null |
Nice Architecture
We recently stayed for four nights in the Ocatilla club wing of the resort and had a great time. The resort is aesthetically appealing and the grounds are very nice. The only drawback had to do with the timing and availability of dining options at the resort. In the Ocatilla club, continental breakfas... | 4 | null |
some things are best left unknown
this hotel is a former HOLIDAY INN franchise that no longer is part of the ICH group and for good reasons. first, the hotel is NOT on THE MAIN riverwalk as its title would have you believe. the city of SA contstruced tributaries of the main riverwalk for future development. the portion... | 1 | null |
Not a great weekend stay
Arrive at hotel and wait in line. Finally get to counter and no record of reservation made on Expedia. Nice man at front desk gets us "upgraded room". It has a very nice view of the Trump Tower, but the room is small and cramped with 2 double beds. Don't hotels do 2 queens anymore? NIce HD tv b... | 2 | null |
Pleasant surprise!
Stay- 10th may 2012- 13th may 2012.
Chose this hotel for its location. Initially was not v. impressed with the hotel exterior, but the room was quite nice. Most importantly, the people at the reception were v. helpful. Special mention of Cecile! Not only did she help me with an early check-in, she wa... | 4 | null |
Steer clear of this hotel
This is my first review but I had to pass this on. My husband and I stayed here at the Renaissance in Denver for 3 nights. First night had garbage in 2 places on the floor and a food spill on the chair. The room looked like it hadn't been vacuumed for months. We called and asked if they would ... | 1 | null |
Disappointing - Dated and lots of hidden costs
Rooms are small and dated. Hotel charges extra for EVERYTHING (toothbrush, gym, pool). Thermostats in the rooms don't work and you have to call front desk to send up an engineer to adjust the temperature. View of central park for the room I had was very nice. | 2 | null |
Location, location, location-- and a very nice hotel!
My husband and I stayed here this past weekend and found it to be clean, comfortable and convenient! We booked the executive king room and it was HUGE. I heard that the standard rooms are small and share bathrooms, so make sure you know what you are booking.
Our ro... | 5 | null |
Would have been better if not for what I can only assume are bed bugs.
My mom, stepfather and I stayed here June 7th-June 13th. Rooms are small, but appeared clean. Our room had a double bed and an extra-long twin. The mattresses were very firm. The wi-fi worked very well throughout our stay. The hotel is located very ... | 1 | null |
great place to stay!
We took our boys to Boston for the week and stayed here. Since my husband is 6'7", we cannot use full size beds and also wanted a pool. We were left with only 3 hotels in the area that met our needs, so I chose this one. The hotel was very nice, clean and the room was perfect! a living space with f... | 5 | null |
Hidden fees if booking online
It's a great place, FANTASTIC STAFF, but check the fine print when you buy online. I thought I got a great deal, but was surprised by a mandatory $40 resort fee PER DAY, that had been hidden in the fine print of my Priceline contract, that I had to pay at check-in. Also there is no airport... | 3 | null |
Shabby and Sad
I will start by saying as a result of my experience at this hotel yesterday, our entire bill was comped by the manager. The staff was extremely plesant and the room was (mostly) clean and you can't beat the location if you are attending an event at the TD Garden. But it goes downhill from there.
We were ... | 2 | null |
Would stay here again!
While staying in LA, our priorities in a hotel were a central and safe location. This definitely served our purpose well. Others have commented on the small size of the rooms, but we were quite comfortable. The parking lot is a little cramped and I would imagine it would be hard to park anything ... | 4 | null |
Bad Bugs Place
Bedbugs!!! Stay away if those blood-suckers like you. I asked before I booked "Do you have bedbugs?" The answer was "No" Payed $60, then they ask $20 for my girlfriend - no problem. Then first bloodsucker hit me. I brought a bedbug to the front desk asking "WTF? Give me my money back", they said "No". I ... | 1 | null |
They charge for EVERYTHING
Nice hotel. As decent as you would expect from Westin. Food at the bar was pretty good, but the portions were not generous and the prices were a little steep. Charged me nearly $10 for printing 4 pages at the business center, which is rediculous. | 3 | null |
First Time in the SOHO/Tribeca Area
This is sometimes a Sheraton and sometimes a Four Points...Some details in the room, like room size, a lot of plastic make hotel looks cheaper...Its location is very good, if you walk in the right direction...service not bad, and good sleeping quality. Very EXPENSIVE Valet Parking se... | 4 | null |
Okay
When checking in we learned that the lobby was presently under construction leaving the cafe closed and offering limited space to service all incoming guests. The rooms were SMALL and by SMALL i mean you got two beds a nightstand and a random chair. The closet was super tiny (only enough for one persons clothes) a... | 3 | null |
NEVER stay here
BIG mistake to stay here. Our original room had a broken A/C unit. When we were "upgraded" to a room with working A/C, we noticed we no longer had a king bed, but two twin beds. The tv also did not work in our "upgraded" room. It did not feel clean at all, we found bugs and I had to shower with my shoes... | 1 | null |
Excellent Location
Stayed three nights for a conference at the hotel. The very best part of the hotel is their location, perfectly situated in Mid town, close to the Theatre District, Times Square, Shopping and Central Park. Excellent Location. The room was clean and well appointed, though a little on the small side - ... | 4 | null |
Too expensive for Tiny Room
I just stayed at this hotel Sunday night. I wanted to find a place close to UCSF, and chose this one because of its location. Of course, using Hotwire, you don't find out the name or exact location until after you pay.
This Hotel, although historic, is located on Market Street - the area kno... | 1 | null |
Friendly staff
I was here during Spring Break as it is about 10 minutes from Sea World. I feels a bit cramped here, but overall I enjoyed my stay. The pool and hot tub were a bit dirty. The breakfast was good but the dining area is small and crowded. there is only 1 elevator, and it moves real slow. The hotel feels a l... | 3 | null |
Would not recommend to anyone...
My experience with the Jolly Madison Towers hotel in NY was very poor.
I have to say I have never met a crew that is so unwilling to help a guest, and was so rude. If this trip was not paid by my company I would have demanded my money back. Not that I would stay there...
Also, the room ... | 2 | null |
The cockroaches ruined it for me...
This hotel looked really nice at first...
Beautiful lobby, but check-in took forever...
Free parking, but it was all full, so had to park illegally in front of reception area, because...
Neighborhood REALLY sketchy, broken sofas and broken glass on sidewalks
Room looked really nice, ... | 2 | null |
Cheap but in a bad area of town
I was going to a trade show and needed a room - i could have stayed at the W, St. Regis or Palace for $400 - $500 a night....or USE HOTWIRE and paid $69 bucks for the Whitcomb.....so, i stayed at the Whitcomb. It's a very old hotel and all in all just fine. The downside is the location i... | 3 | null |
Great Location; Fantastic View
This was a fabulous hotel. We got this hotel with an online price bidding website. What a wonderful deal! I would definitely pay for the hotel next go-round vs. a bidding website to ensure we received the same hotel.
We were upgraded to two queens vs. one king. The clerk said we would en... | 5 | null |
It's astounding this is a Starwood property
Had to be in NYC for a couple days for a meeting, and to meet up with a friend who was in NYC for the summer. Booked the Manhattan because I'm Starwood loyal, and the price (a bit over $200 per night) was reasonable for the area. Perhaps it was the heat and humidity of NYC (m... | 2 | null |
Pretty horrible hotel
My husband and i have just come back from our honeymoon in San Francisco and can say we were not impressed by the hotel at all. The bed was tiny only really room for one person and it was suppose to be a double bed. There was only one pillow each when we arrived so we had to complain to get more. ... | 1 | null |
Not a fan
I really did not like this hotel. I found the rooms to be modern (but not particularly well designed). I thought the food was over priced...although it was good. I also didn't appreciate the over sexualization on everything from the phone, to the TV, to the packaging of items on the mini bar. | 2 | null |
Zero stars if I could, worst experience ever.
If I could give this place zero stars I would. It was by far the worst experience I have ever had at a hotel. I've been promised follow up twice now from management at the hotel and still nothing.
First when I checked in Sunday evening there were dirty glasses outside my do... | 1 | null |
In the Middle of Reno's....
The property is in the middle of renos to their entire lobby - so keep this in mind. The prices seem to reflect this as they are modest for a downtown luxury hotel. The rooms are small but adequate, the bathrooms very small. The location is great for a downtown shopping visit of Seattle. It ... | 3 | null |
Location, location, location!
Great location, close to peir, Magnificeint Mile and close to Hop on Hop off stop. The staff were amazing and rooms were clean. The full breakfast and happy hour was great. | 5 | null |
Not near 4 star
The 'beach' they talk about is NOT a beach- it's a dirty sand front of a man-made bay. Do not get in the water. The house keeping never refilled our built-in shampoo dispensers until the fifth day when I jumped out of the shower & called the front desk to ask them to give shampoo. It's quite a task to r... | 2 | null |
Not Great - 7-5-12
Room was small, dated and located in back of hotel - hard to find at first. Thought we were getting free breakfast but found out it was $16/ea because we paid a discount room rate. Location was very good and close to airport. Probably would not stay here again. Targeted more for business traveler tha... | 2 | null |
Good hotel for business trip
I've stayed at the Omni several times for business. Note that this is about a 15 minute drive from downtown--on a highway. If you are looking to stay near River Walk, this would not be ideal. The hotel is perfectly acceptable, clean, nice linens and furnishings, a good buffet breakfast (for... | 3 | null |
Don't Go for the Amenities
This Westin is probably best suited to the business traveler. When we were there (late June 2012), they had no restaurants (under construction) and a pop-up bar in the lobby. It was the kind of bar you would expect if you hired a party rental company to set up a portable bar in your backyard.... | 3 | null |
Great Place!
My wife and I stayed here on 9-29-12, before taking our cruise with Carnival. Everything about it was great, from the room to the breakfast in the morning. The people at the front desk even pointed us towards the nice restaurants in the area. I will recommend this location to anyone and plan on using them ... | 5 | null |
Will never stay anywhere else in manahtten again just here!
This has to be the best find for me in manhatten. i deally located and the bomnus of the best grill burgers 'Rare' and such a beautiful rooftop bar withthe best views of the empire state and lovely staff and clean bedding with such confy beds. The service is g... | 5 | null |
Hilton Does it right!
I was already a big Hilton fan and this stay only reinforced my feelings. The hotel is located about 20 minutes from Reagan Airport and one block away from the Red Line Metro. There are several small restaurants next door as well as a coffee shop but they close early so I would recomend that you h... | 5 | null |
A good hotel witout any charm
I have stayed last week for nights in the Hilton Garden Inn in Tribeca New York. Even if its name, Hilton, could let think that we are going to stay in a deluxe 4 or 5 stars hotels, and at good price!, the reality is else. The Hilton Garden Inn is a very functional 3 stars hotel, very conv... | 3 | null |
Great hotel!
I love it being at Hudson! Even the room was small, also it was really beautiful, confortable and well desgined. The service was really good and it was great having places in the hotel to hang around or just have a drink like the sky terrace and the lybrary. I had just two problemas during the time I was t... | 4 | null |
BAD, BAD, BAD
This place does not even come close to what the pictures depict. It is under rennovation and the rooms that are already rennovated have missing drawers in the dresser, the bathroom light barely worked, the bathroom door did not close. There was no spa services, no food services and the staff didn't care i... | 1 | null |
Prime Location
We just got back from my birthday weekend in New York City and stayed at the Wellington hotel. The location is excellent, staff is very friendly and helpful, and the rates were very good last weekend. The rooms were old but they gave us a huge corner room on the 25th floor with Central Park and Time Squa... | 4 | null |
Save your money...
We took my mom to Graceland last weekend and she was so excited! I thought I would do a good deed and get us a room at heartbreak hotel..since she is a huge Elvis fan! Wow did I make the wrong decision. It was very uncomfortable, it took us several days to get rid of the back pain. The couch wasnt ev... | 1 | null |
Skip if you can
NYC was very busy so had to stay had this hotel. Would not stay again. Room was clean but so tiny I had no place to put smallest suitcase. If you have to stay near Broadway this is 5 minute walk away. If you want food
there is a Food Emporioum grocery store on 8th and 49th. Subway is also 3 minute walk ... | 3 | null |
terrific in all respects
friendly staff, large room, good amenities, fitness room, small pool, free wifi, free cooked-to-order breakfast, free afternoon reception (with wine, beer, and selection of hot and cold snacks). It's right beside the convention center. What's not to love!
One tip is to ask for a room overlooki... | 5 | null |
Hot Room (and not the way you like it)
I am in my room at the Manhattan at 11pm, and my room is very warm. my room was very warm so I turned the air conditioning on a couple hours ago and it appeared to be broken. I called the front desk and they told the that the air conditioning system has been turned off for the win... | 1 | null |
Memorable stay to say the least...
We arrived on a Friday and were checked-in. We eagerly made our way up to our fifth floor room and entered our suite. We both entered and were admiring the sitting area when we noticed an older couple napping in their beds. We quickly backed up and went back downstairs to the front de... | 1 | null |
REally enjoyed our stay
We really enjoyed this hotel. The location, the ammenities, the breakfast, staff, and cleanliness of this hotel were awesome. The price is a little high, but is the norm for that area. Really recommend if your ever in this area. | 5 | null |
New York family gathering from Scotland
Hotel great location to all amenities Times square broadway etc, staff very friendly, executive suite clean plenty of room, quiet so great nights sleep. Complimentary coffee in the morning very good and, Red Flame Diner two down from hotel great for breakfast. Would highly recomm... | 5 | null |
Average
We stayed here 2 times with an overnight tour away in between the first 2 nights were terrible - we checked in at 9pm and then had to wait almost an hour for the room to be cleaned - (they did however give us a complimentary drink voucher for the bar which was good) also had no double rooms so they "upgraded" u... | 4 | null |
This would be a fine choice if not for the staff
Begining with Christine Klekovic, the manager of the Extended Stay Hotels, and infecting everyone she touches with her toxic personality and abrasive treatment of customers this place would be a decent option for a road warrior. Not nice for families and definately not a... | 1 | null |
Overrated
Positives:
- Location (if you don't mind having to detour through the Nordstrom shopping complex every time you want to go to Michigan Avenue)
- Very helpful and polite staff. Excellent service from every individual we came in to contact with.
- Comfortable bed.
- Very good size rooms.
- Great TV and sound s... | 3 | null |
Good Quality Hotel as you would anticipate
Westin are a high quality operator world wide and the Market Street premesis in San Francisco is no exception. On check in staff went out of their way to accomodate our needs and gave us an upgrade and free wireless for our stay. Rooms were clean and beds were fantastic. The r... | 4 | null |
Makes a nice change from Midtown
Stayed here for 3 nights with friends. Have been to Manhattan several times before and always stayed in Midtown. While you don't have the convenience of stepping out of your hotel straight into the big department stores, I found this much better for eating, drinking and wandering around... | 4 | null |
Comfortable hotel in quiet neighbourhood
Wife and I stayed here in April, and again in May 2012. A boutique hotel, much frequented by SF Opera-goers. The rooms are not large, but adequate; if you want huge, go elsewhere and pay for it! Everything is totally clean and comfortable, and the staff is courteous and committe... | 4 | null |
I suggest to spend slightly more for something much better.
This was the second time I had stayed here. This time was much worse, and will be my last.
The rooms are small, but I think theyre fine for 1 or 2 people. It's New York, so you're unlikely to be in your room much anyway. They are also very clean. I will give t... | 2 | null |
Tiny room, unpleasant service
The best thing about this hotel was the location, but there are quite a few better hotels in the Soho area. Our room was so tiny and badly designed that I've managed to soak our luggage when the shower stream was too strong! OK, we know that NYC hotel rooms are small, but this one takes 's... | 2 | null |
Not as advertised
The rooms look clean, but since the building is old and not up to date it makes it feel dirty. I think its time to remodel his hotel. The bed was soo uncomfortable, it was old and it had a big dip in the center of it, and does not fit two people. Our room was near the pool,and got woken up by the guy ... | 2 | null |
Ripped Me OFF!
I never stepped foot in this hotel and have such a bad taste in my mouth from the obscenely rude service just OVER THE PHONE, that I will never stay at a Choice Hotels brand again!
I reserved a room very last minute on a convention week in Philly. The room at Roadway ended up costing me $500 a night a fe... | 1 | null |
Hotel is Beautiful. Customer Service is Terrible.
Stayed in the hotel this weekend for a concert in downtown Indianapolis. Beautiful hotel. Nicely kept... but that is the extent of poliet things I have to say about this place. When checking in was reassured that the card we used for the resorvation would not be charged... | 1 | null |
By Far The WORST Hotel I Have EVER Stayed In!
Let me first start off by saying that the pictures on the internet are not at all what this hotel looks like.. It is absolutely disgusting from the time that you check in, until the time you check out.. That also includes the extremely rude and disrespectful staff that they... | 1 | null |
Comfy bed, little else - mixed review
Very comfortable bed & pillows. Very close to just about anything you need (Walmart, HHGregg, restaurants, etc.). A/C unit was overly loud - made for a restless night. Wallpaper peeling, room approaching a bad need of renovation. Non-smoking room was directly under a smoking room, ... | 2 | null |
If You Can Afford It, Stay Here
I've stayed in hotels much nicer than this (although this is a great hotel) for less money. HOWEVER, they were not in Times Square, and that was worth a lot to us.
We might as well start with the rates. We were there in June and our rate was different every night of the week with the lea... | 5 | null |
Elegant Oasis in the Hustle & Bustle of New York City
This hotel offers the perfect New York City location and the quite and elegance that you need to recoup from the hectic pace of the city. The courtyard is magaical and it and the entire feel of the hotel is one of peace and rest. This place really revives you and re... | 5 | null |
What a disappointment
All I can say is don't waste your money here folks. The hotel was historic and not in a good way, the plumbing hasn't been updated since they opened the doors, our shower wouldn't drain so we couldn't even use it. Plus the bathroom was so small you literally couldn't shut the door if you were stan... | 2 | null |
Great motel
We stayed here for 5 nights and were extremely pleased with our stay. The motel is fairly new and everything reflected this. We had a queen suite which was very big and suited our needs having a fridge, microwave and ironing board. We also used the guest laundry which was kept locked and secure. Breakfast w... | 4 | null |
Great place to host business associates
Recently hosted a busiess function at the hotel. Hotel rooms are spacious and beautiful and since the hotel opened less than two years ago all is new and fresh. Staff throughout the property is gracious and professional. All that was promised was delivered on time. Also a great l... | 5 | null |
Rough around the edges but pleasant
This "boutique hotel" is best for one person or a young couple. My boyfriend and I stayed at this hotel to celebrate my birthday and spend time in the city, and we found the accomodations to be sufficient but not much more. The decor of the lobby is hip and the rooms are clean, moder... | 3 | null |
Nice Place to Stay in San Diego
Stayed here for 4 nights in April. The rooms was nice, big and clean. Centrally located. Good breakfast, however they do put all the food away at 9:00am regardless if people were still eating. So if you are planning to eat breakfast get there at least 20 minutes before it is over. | 4 | null |
Easy
I stayed here two nights ago. The hotel looks dated inside but it's close to the airport and clean. I had a very early flight and needed something close. My only complaint is that they need to improve the 6am shuttle service to the airport. There were more people than spaces on the shuttle and some people had to w... | 3 | null |
Excellent location for the price!
This hotel was nice and the location close to Michigan Avenue was fantastic! I gave it a 4/5 because the room was very small and smelled a little musky. However, everything was very clean and neat. For the price you can't beat it. | 4 | null |
Totally Disappointing!
Careful providing any sort of guarantee to these guys. Stuffed me with a $1,200 bill for one night, while not making any effort to re-let my room which i had to cancel on short notice. While the reservation I made was "nonrefundable," they made no effort on ACL weekend to re-rent the room. Told m... | 1 | null |
Great Value
A very pleasant stay in a very nice room. The bed was very comfortable. The trolley runs by the front door and for a dollar you can get to Beale St or the Convention Center. Our room was very modern with a home entertainment center. The room was a little small. We were right next to the lobby on the side op... | 4 | null |
Worst Hotel in SD
Worst hotel experience of my life... The staff was incredibly rude. Nothing worked in the room. We cooked breakfast in the room’s kitchen and got a $250 smoke fee charge which I am still disputing. The worst part is that I staid on my b-day and couldn't even enjoy my day. They kept harassing us and le... | 1 | null |
Excellent Service
Needed to pull family together for a graduation and the folks in the club lounge were extremely accommodating for us. Shawn Zenszer who works in the club lounge offered to help at every turn! Really nice stay, thanks to the friendly and helpful staff. | 5 | null |
Fantastic Hotel - great service and style...
Recently renovated, this hotel is in great shape and really a fine place to stay in the Big D. Please know that the hotel is right off of a major roadway and several miles from downtown Dallas and about a 25 minute drive from DFW (if you can fly into Love - do so, very close... | 4 | null |
Hyatt Place Charlotte Airport/Tyvola Road
Our soccer team stayed here while playing in a local tournament. All 24 players and their families stayed at this hotel. Front desk staff was attentive and willing to help in any way. Rooms were clean. Housekeeping did a good job cleaning between evening stays. Breakfast was ok... | 4 | null |
The raving revues here are true.... very recommendable!
Based on the reviews here we booked the Staybridge Time Square for a 3 day visit to NYC.
In short, the Broadway shows vicinity, the free WiFi and breakfast and the room amenities made our stay here almost perfect.
Following the advice for a high floor to profit fr... | 5 | null |
Rude and EXTREMELY unprofessional
I'm a disabled adult that stays in San Antonio once a week. Twice now while checking in with my service dog I've been told I would be charged the 'pet fee', and even after calmly explaining that she is not a pet, and my service dog is protected under the ADA laws that it is clearly ill... | 2 | null |
Graduation
Very BAD hotel. Asbestos in the ceilings, chunks falling down on to the bed. Mold in the bathroom, Rooms dirty, Lack of security. I have health issues and could not plug in my breathing machine. No plugs near the bead and the only plug available had 6 things pluged in to it. Could not close the curtains. Mai... | 1 | null |
I don't understand!
When I checked in the lady was more interested in telling me "Hilton Honors means nothing when you pree pay through a third party site" than printing my door key right. I asked for a nice room, but first of all had to go up and down twice as the key did not work! Room 300 - A nice view of concrete, ... | 2 | null |
Below standard cleanliness, tired rooms
The lobby and reception staff are good.
The room was poor, the toilet was dirty, the bathroom walls did not look like they had been cleaned, looked like they had bits stuck on them ( like bogeys) The bathroom walls were wallpapered, not tiled, not very hygienic.
I complained to r... | 2 | null |
The Good and The Bad
The Good: Nice decor, spacious rooms with quality linens, plenty of mirrors, good closet space, comfortable bed/pillows, Starbucks coffee packs to make your own coffee, comfortable chairs and good sized modern bathroom. The lobby is attractive and it is located on the quieter side of the river walk... | 3 | null |
Great location, average hotel
This hotel has a great location near the harbor and can walk or catch the trolley to do many things. Great view and room was nice. Ballrooms are tired looking. Was there for a convention and the service from the staff was marginal. Always had to ask multiple times to get something done, an... | 3 | null |
Great location and service
Stayed a couple nights for a conference in the hotel facility. Location of the hotel for driving in and out of town is excellent. The view from the upper floors into Camden Yards is phenomenal; it's a shame I stayed after the season. Hotel staff was very nice and helpful. I experienced a batt... | 5 | null |
Can't beat the location for the SF Giants Victory Parade!
That being said, location was about all that was good. Pretty standard hotel, not all that upscale. The room was clean, windows were filthy (they need to invest in some decent window washers). Upon check in, the gal that helped us was not all that welcoming, in ... | 2 | null |
Business in Houston...
When in Houston, I often stay at the Brookhollow. Not for all of the amenities but simply due to the service. The folks that work there are kind, courteous, and most important, HELPFUL.
I mostly travel alone and to feel welcome with great conversation is a welcome option. Many thanks to Alisha fo... | 4 | null |
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