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Nice Hotel, but there are nicer places in Jacksonville for Less
My family and I stayed here this past weekend and had a good overnight stay. We had a riverview balcony which was nice and the room was fine, but you could tell it was an older hotel and had that older "feel" too. The bed slept fine and felt newer and the ... | 3 | null |
just ok
one of the furthest out of the airport hotels but free shuttle though it just runs to a loop and not a discernable timetable. Lobby is deceptive as the rest of the hotel which we saw and our room was tired and somewhat dated though large. However very good and comfortable bed and pillows. Restaurant was above a... | 3 | null |
Horrible
Not only was there stains on the sheets & toilet, but the bed was hard as a rock. The toilet paper holder was broken and apparently neglected by the housekeeping staff. The front desk wanted to charge us $20 to send two postcards - in what world is that logical??!! EVERY other hotel mails postcards for free wi... | 1 | null |
Budget trip to NY
If you are on a tight budget and are looking for a good place to stay in NY ,the Mayor Hotel is an ideal choice.Situated on the Lower East Side in the Chinatown area it is close to a subway station which gives you easy access to midtown Manhattan.The hotel was clean and well run,The "breakfast room" i... | 3 | null |
Excellent stay
Stayed here for business recently...had a little trouble finding the parking garage entrance (a better description on the website would be helpful), but other than that everything was great. Very nice concierge lounge, great food, spacious rooms...and the bed was one of the nicest I've slept in for quite... | 5 | null |
really
the room was bad the front desk lady was rude when i was making the reservation she was just rude no respect like she was just yes yes yes never said have a good day just hung up after every call. the room was hot i called about the air no answer. the shower water was cold again no answer. i was very unhappy i w... | 1 | null |
Really Bad
Really worst customer service, lousy front desk staffs, slow performance, can't even greet customers, noisy environment, worst wireless service...and so on... | 2 | null |
Faced unauthorized charges from Sheraton Midtown -Times Sq.
Hello all, I stayed at this hotel for 9 nights. The room given was of good quality however service wasn’t upto mark being 4 star.
The Hotel is a 4 star starwood hotel, but comparing to the 4 stars I have stayed around the world esp in the Middle East, this ho... | 2 | null |
Not even worth rating, -5
My husband & I stayed here a couple of weeks ago & were severly disappointed. First....we arrived in a lifted 4x4, they suggested we park 3-4 blocks away (they're not prepared for that even though we were in Seattle, really?). Second....they went ahead & accepted the truck, the valet could bar... | 1 | null |
Nice hotel, great location, hit or miss on the staff
I stayed here two nights on business. It's a full-service hotel in a great location (Union Square/Downtown) with tons of shopping & dining. Saks & Macy's are just one block away, great sushi, Indian, Thai, pub food, etc. all within a block or two. Cabs are very easy ... | 3 | null |
Disappointing experience
Travelling round the world in a lot of 4* and 5* hotels I truly can’t understand why the Westin Cadillac in Detroit is such high-rated at Tripadvisor. It was a disappointing experience from check-in during the stay and also checkout.
Check-in: I reserved a room with King bed months ago paid wi... | 2 | null |
Not impressed...
I've only stayed 1 night thus far, and, already, I'm not a fan. First and foremost, the bedding situation is terrible. Instead of a fitted sheet and a duvet cover, they simply slap flat sheets over the bed and around the comforter that obviously isn't washed in between guests. As soon as you move the c... | 2 | null |
Wonderful Hotel!!
Love this hotel- We traveled over the Resurrection Sunday weekend and it was a great trip. I read several reviews that spoke about the hotel being too dark but we didn't think that it was TOO dark but thought that this was a lovely aspect of the hotel. It was quiet and somewhat romantic- the service w... | 5 | null |
Mouse
We had a mouse in our room. My girlfriend called the front desk to see what they could do about it and they told us they could give us free WiFi and breakfast. I thought she was kidding when she said this, unfortunately she was not. We asked for a new room and they said no. I called back and said we were leaving ... | 1 | null |
Great location, fun lounge
You can't really ask for a better location. I got a great deal on the room because the lobby was being renovated, so I was thrilled with the quality of the room, etc. The lounge on the top floor is fantastic, especially at sunset. | 5 | null |
Location, location, location... oh, and a heavenly bed.
Just returning from a 5 day New York city experience with the family. Staying at the Westin was overall exactly what we had hoped for. It is right in the heart of everything Times Square... theatre, restaurants, tours, and of course Times Square itself!
We were s... | 4 | null |
Rude Front Desk
I have stayed at this particular Days Inn many times with my fiance. This stay was very uncomfortable. We were NOT greeted as usual and when asked to check my Travelocity online, I was told I had to be a guest first. being that the front desk personnel was very rude we were gonna book a different room a... | 2 | null |
Nice place to park your head in the burb's
Not our first choice in Charlotte - but it will do. In town for the Giants game and the downtown hotels were full. Picked Hyatt Place as it was near the airport and a great value. Located in a corporate park it has a decent sports bar across the parking lot. Rooms were new and... | 3 | null |
Cheap amenities
While the hotel was beautiful, this isn't worth it. We paid $500/night but didn't get even the most basic of amenities like a paper under our door or coffee in the room! Even Holiday Inns give you a USA today and a coffee maker! Plus, the service was useless when it came to making reservations. They wer... | 3 | null |
great location, pricey
great location for exploring the riverwalk. if you brought a car, free overnight parking is found
nearby at the street 'paid parking' areas (found a spot 4 blocks away near soledad & pecan). The riverwalk can be noisy at night on weekends. Internet access in room is spotty. Great food across the ... | 4 | null |
Not Your Ordinary Super 8
First off, normally I avoid Super 8s when travelling, but after reading the Tripadvisor reviews and doing some of my own additional investigating, I can honestly say this particular Super 8 is a rare exception. Front desk service was outstanding. Breakfasts were equal to anything I have had at... | 5 | null |
Avoid this hotel
The only people who will provide a positive review will be the ones who stayed in the Marina Tower. Before our stay I called to ask about the differences between the Bay & Marina Towers, room types and differences between traditional & deluxe. The front desk staff failed to tell us that the Bay Tower u... | 1 | null |
Great location
located one block from fisherman's wharf. multiple muni stops are within easy walking distance (bus, cable car, and street car). the room was average sized without mini frig/microwave but did have the single cup brewing coffee maker also had a decent sized safe. beds were fairly comfortable. room was cle... | 4 | null |
Great location. Everything you need.
It feels like coming home every day. Perfect location - just blocks from the Metro and from Georgetown. Bikes for rent across the street. Very friendly staff. Full kitchen and spacious rooms. Whole Foods at the Metro stop, Trader Joe's across the street, restaurants just a quick wal... | 5 | null |
Filthy Rooms Crooks at the Front Desk
Made a reservation here, when I arrived they gave me a single instead of a double. They than gave me a different room. This is where it turns bad. The smell from this room as I opened the door was enough to make me gag. I dared to venture in and the rooms condition was as bad as th... | 1 | null |
Three restless nights
I stayed in room 702, a strange wedge shaped room that was very nicely furnished, maintained and cleaned every day. The major issue is that it was next to a mechanical closet and all through the night, every 36 seconds, there were six to eight thumping noises from the pipes. These woke me several ... | 2 | null |
What a View!!!!
Our stay at the Parc 55 was excellent. The view from the room was fabulous..the bed was really comfortable and the couch in the room was an added plus. Everyone was very cheerful and helpful.. only downside was the siren noise that lasted all night long. We were on the 24th floor and it sounded like we ... | 5 | null |
A so-so hotel
Except that it is a few blocks from LA live! nothing is "amazing" about this hotel. Their elevator needs a "major" check-up, after our "shock" for stopping in the middle for a few seconds. Their surrounding is very dimly lit, so its not as "safe" walking during night time..Housekeeping takes a whiiiiiilll... | 1 | null |
Isn't anybody honest anymore?
We stayed at this hotel for a baseball tournament over the weekend of June 8th. My son left his wallet there (with no money in it) just his learner's permit driver's license. My husband left his iphone charger. My son realized he left his wallet before they even returned home and called bu... | 2 | null |
Friendly Hotel Staff
Good location - within minutes to two different subway lines, Madison Square Park (where they have a Shake Shack), Eataly, and retail shops.
Small room - upon reading previous reviews, we knew that rooms were small and they are. However, the bed is really comfortable and the bathroom is of decent s... | 4 | null |
Pretty Mediocre
I stayed in a fireplace suite last January. All in all I had an average experience. The hotel shuttle was either out of service or unavailable and the one time it was sent to pick me up, it picked up someone else and I was left waiting in the cold until I called and they said they had already picked me ... | 3 | null |
EEEWWW.
I am living in an alternate universe from the good reviews. This place is dirty, cheaply furnished, and tacky. Looks like a designer for "adult" films furnished it at the dollar store. The beds are comfy once you get by the tired looking sheets, and the black hair on my pillow. The furniture is chipped and dirt... | 1 | null |
Great place and location
Stayed at this Best Western plus former wyndham hotel andt he staff is great, rooms are clean and the hotel is in good condition. They have a pretty good breakfast and ample parking space. Would recommend to others! | 4 | null |
Very noisy and no hot water
Very noisy, major construction going on at MSG kept us awake most of the night. No hot water for all evening, they gave us a breakfast voucher to make up for it, but the breakfast at Tic Toc Diner was bad - half done French Toast and weak coffee. Lots of bums in the area I guess because of t... | 2 | null |
home away from home
Starting at the front desk and continuing daily with the housekeepers all of the staff were friendly, informed and helpful.
The location is ideal to the medical center.
The LA fitness gym, about 500 yards from the front door is superb.
The rooms are totally quiet, perfectly clean, kitchens spacio... | 5 | null |
very good stay
we had a wonderful stay at sleep inn staff were great took us in when we did not have reservations we were there in oct 2012 and just had a bad exper at qulaty inn and had to leave we recieved a great rate welcome and very good two days i cant say enough about this place a little bit out of way for grace... | 5 | null |
Don't judge a book by it's cover!
We stayed in October for four nights. First impressions of the hotel were not good, but we were wrong. This hotel is very clean, and in an excellent location. Breakfast is also included, which is a bonus in NY. The hotel could probably do with some updating, but this didn't spoil our s... | 4 | null |
Disappointing
I had looked forward to staying at this Sheraton for quite a while. It is just north of Butler University where I frequently travel, and is attached to the beautiful Fashion Mall at Keystone Crossing. The lobby and bar/restaurant area is quite well done, and the front service staff are helpful, warm and f... | 2 | null |
We were robbed - Literally not figuratively
We stayed at the Four Points on Saturday September 8th 2012, staying in room 418. We arrived at approximately 9pm, and departed at approximately 10am the following day. We parked in the 'western' parking lot of the hotel, near the Northwest corner of the pool.
During this tim... | 1 | null |
The best hotel staff EVER!!
I am a needy guest! Robert, the manager was friendly and accomodating (he checked me in my first night) Verna, the front desk clerk was on top of my needs like I was her child.
The room had everything needed-it was like a home away from home. It is also conviently located near downtown.
I ... | 5 | null |
Days Inn Diversey
Very nice hotel. Great location. Staff very helpful. Comfortable bed. 4 pillows/bed-firm & soft. Surprisingly quiet during night. Drawback-bathroom-very clean but also very small! Would stay there again. | 4 | null |
The hotel has one major (unfortunate) flaw
Every room has a motion sensor that's used to kill all power to the room, so if you're not actually in the room all the lights and AC turn off. Great idea in theory -- the hotel staff explain that this is part of the hotel's effort to go green and be energy efficient. Only pro... | 1 | null |
Clean and Cheap!
The room was clean and it was inexpensive. That's all I could ask for for a quick turnaround trip without spending a ton of money. The bed was not super comfortable and the comforter was thin, but I was happy that the bed sheets were clean and the bed was made very neatly and tightly. The toilet made a... | 3 | null |
Small clean stylish room, perfectly polite and friendly service.
The queen standard was very small. BUT very stylish room and clean, great bed and bedding. When in NYC this is what you want! Clean and good bedding for a good price! The professionalism and politeness of the staff was excellent.
The location of mid to u... | 4 | null |
HORIBBLE!!!
Ok, its my own fault! i read the reviews and decided that the people writing them were snobs or too high class.... BOY WAS I WRONG!!!!
I booked online and had my card charged over a month in advance to our stay. then on check in they wanted my card for 'assurance' i handed it over while confirming that noth... | 1 | null |
Worst hotel ever
If you want heap this is what you will get. Two bad instances , one they cancelled my reservation and I was not notified until I arrived. Ended up in a closet of a room. The other time I had a reservation for two nights was delayed because of weather. I was assured the one night was taken care of but i... | 1 | null |
Great hotel on excellent location.
We stayed in the Westin for 6 nights. Because it was my birthday, we were upgraded to a cornerroom on an upper floor (42nd floor). I even got a birthdaycake and a bottle of champagne in the room.
The location was excellent, 1 street from Times Square. The room was spacious and clean. ... | 5 | null |
Not Recommended For Familys
The only thing this hotel has that's a real positive is the location, being smack bang in the heart of time square.
the check in was procedure is a real experience, the que is very long and time consuming, even though they did have a few check in counters. I didn't really come across any ple... | 2 | null |
Watch your credit card statement for additional charges
I stayed at this motel after booking through hotwire. When I arrived, the room was definitely not three star as advertised. I would probably give it a one and one half star. I should have complained to management but said nothing because I arrived late and just wa... | 1 | null |
Stay Away!!!
My first indication of what the hotel would be like should have been the shuttle van. Dirty, old and raggedy. The hotel is exactly like the shuttle van. Smells like smoke and urine. Filthy carpeting. This place is supposed to be 3.5 stars. Nope. 2 is the best I can give it. The pictures on their website ha... | 1 | null |
A great value
I always stay at the Chandler Inn when coming to Boston. I used to live in the South End and love the location. The rooms are very modern and clean. The staff are very friendly. | 4 | null |
Awesome! A+
Great location, great service, and beautiful room! This hotel is situated beside the T which can take you anywhere you need. The staff is courteous, and helpful. The rooms are beautifully appointed and are very spacious. We had a double queen room, and enjoyed the large room. The rooms do not come with mini... | 5 | null |
Definitely Not Worth the $$$
THE VIEW
We paid top-dollar for a balcony room with a Riverwalk view. What we got is a 4th floor room overlooking a dirty, busy street. The only way to see the Riverwalk was to go to the edge of the balcony and look straight down. We complained, and they moved us to the 2nd floor. Better, b... | 2 | null |
Nice room, great service
Great value for the money we paid, our room was clean, quiet, and our kingsize bed was very comfortable. We booked through travelousity and when they made the booking they made an error and booked us a smoking room instead of non-smoking. When I called to confirm just the day before arrival the... | 4 | null |
Lovely tho pricey
Stayed here for a one night treat whilst visiting friends in Houston. When we first arrived at 3.15pm we were told that only one of our two rooms was ready but that we could all use that and we would be called when the second room became available. We trotted off to the room and found that we were on ... | 4 | null |
Not so great location but close to FlatIron and Union Sq.
First of all the first look at the hotel lobby and surroundings, it is not quite the same you would expect if you are staying in Soho or Midtown. All the stores are peddling either costume jewellery or knock off purses. The staff was nice and they tried hard, bu... | 3 | null |
Bed Bugs!!!
Sadly this hotel is quite nice, however I stayed in room 200 and was infected with huge bed bugs! I woke up one morning to see a full size bed bug. . . I traveled back home to Texas and now I'm covered in bites and my home appears to be infected :( | 1 | null |
Great Location, Great Service
This hotel was amazing! First the architecture is spectacular. The lobby bar is in a beautiful rotunda-like room reminiscent of the panteon. The staff is first rate. We were greated at check in with Champagne for my husband and I and popsicles for the kids. (how do you top that?) Our accom... | 5 | null |
SO SO, too expensive for what you get
I stay at this hotel often for business so it is not that big of a deal to me as I do not spend much time there. However as a frequent traveler it is nothing great. It is just so so. It does have an AWESOME location so that is great, but so does the Marriott right up the road and t... | 3 | null |
our go-to place in the city
We have been staying at the Affinia Manhattan for years and it just got better with a modern redecorating that banished the frump factor. The rooms are huge for New York and it is ideal for couples staying in the same suite or families traveling together who want community, but also privacy.... | 4 | null |
Close but not too close to all the action on the Riverwalk
We needed an inexpensive room for 5 nights as we were in town for a tennis match. I have stayed at La Quinta on the Riverwalk for slightly cheaper but the Hyatt Place was much nicer. The rooms were huge....almost too big. More room should have been given to the... | 5 | null |
Considering it's in DC, it's very good
The hotel seemed a little dated and the rooms a little small, but the service was terrific, albeit with a bit of a "European attitude." Perhaps it's because I was a young woman by myself, but the service I received improved when over the few days I was there. The coolest thing abo... | 4 | null |
Nice "Place" You've Got There
Stayed there with several in a wedding party, $110 a night. This is a really nice, immaculate hotel. Large room with nice sitting area, desk and office chair, fridge, small microwave. Comfortable, clean, quiet. Great staff who unlike the losers at the Faust Hotel in New Braunfels let me ha... | 5 | null |
Fun quick trip
I ended up bidding on two nights in this hotel at an auction and winning. I should have read more carefully because they had to be used on Sun-Thursday night, I also was given a 50 dollar gift certificate to the restaurant. My husband deployed before he and I could use the nights so I took my Mom and two... | 4 | null |
Overpriced
I had previously stayed at this hotel multiple times and felt that it was a good deal the rooms were really nice for the price. Usually between $60 to $90 a night. Nice spacious rooms with King size beds, flat screen televisions with DVD players. I had complained previously about the dirty carpet in the room... | 2 | null |
Excellent Stay, Perfect Location
We checked out early and transferred from a very bad hotel in NYC to Novotel.
The view was amazing, looking right out over Times Square. The room was decent, very clean and comfortable. The gym was easy to use and well stocked. All the staff were professional and friendly.
The only ba... | 4 | null |
It's all about the location
Stayed here on a weekend. About 3 or 4 blocks from central park. On the same block as the MOMA. A few blocks from Rockefeller Center, and walking distance to Grand Central Station. This hotel has a fair amount of interesting history with famous Hollywood residents. The hotel lobby is nothing... | 4 | null |
Hairy Room
We stayed at the Hotel years ago when it was the Wyndham. It was fine back then. This time as the Sheraton we were quite upset with the room. The bathroom had hair in the tub and on the toilet seat from the last guest. The room had 2 beds. The first bed had a large stain on the sheet. Upon pulling the sheet ... | 1 | null |
Noisy location
We stayed here this past weekend and were very disappointed. While the staff was friendly and the unit clean (but old), the grounds and rooms were extremely noisy. We usually stay at residence inns when we travel because it is easier with three kids, and this is the first time I haven't been able to slee... | 2 | null |
Clausterphobics be aware....
....of the King Studio rooms.
The King Studios are a bedroom of the casita that is blocked off when the whole casita is not booked. They do indeed have a king bed. Unfortunately, the bed takes up almost the whole room. You have about 4 feet of space on each side of the bed and at the foot o... | 1 | null |
excellent
I almost hate to write a review because I do not want anymore competition for the rooms. This is my favorite hotel in San Francisco. They always treat you like royalty and the neighborhood can not be beat. I have stayed at fancier places in the city but none that I keep coming back to like this one. | 5 | null |
Expected more luxury and a more renovated hotel
I expected The Menger to be much more luxurious hotel considering the reputation. While the location is absolutely ideal, the rooms were sub par. The bathrooms appear to have last been updated in the 70s, the furniture was unimpressive. Even with the small size of the roo... | 3 | null |
never again
everything was a disaster from the moment of check in. first off there was a line of people and one guy working the counter, so he called the pregnant female to assist and start a second line. however this woman was so rude, litterally threw the keys at me and told me to sign the paper. next we get to the r... | 1 | null |
OK Hotel with a great location
The property was clean and the desk and bell staff was wonderful. However, the rooms are older and in need of renovation. Additionally, there is some training that needs to be done. I ordered room service twice and both times the tray was not prepared properly (no salt and pepper, no wate... | 3 | null |
Great Stay at the Regency
Nice hotel with very friendly staff and great location. Location was great, right in the center of everything we wanted to visit. The rooms were clean and comfortable. There were long waits for the elevator, but this could have been because all of the rooms were booked in this large hotel. We ... | 4 | null |
Heavenly Accomodations on the Riverwalk
We had the pleasure of staying at Hotel Contessa recently and enjoyed every minute of our stay from the atmosphere and service in the Cork Bar, the beautiful roof top pool, and the luxury suite, and the tremendous location in the heart of San Antonio. | 5 | null |
Stylish hotel in the center of Chicago
Went to the Hilton on a business trip. The hotel is HUGE. It was decorated for Christmas and very well done. At the same time I was there Chicago was hosting a major radiology conference, so the hotel was buzzing with activity.
The hotel had a hard time finding a king bed for me. ... | 3 | null |
poor quality of room
the room was missing toilet paper, bath towels, many of the lights did not work, the trim was falling off of the walls, etc. | 2 | null |
Don't Judge the book by it's cover.
The outside is a plain Jane and the inside is SUPER nice. The best is the STAFF. Every one from the front desk to the one who cleans your room and all in between. We do group travel and everyone is allways pleased. | 5 | null |
Memorable trip
Stayed here for a short vacation to see my college son. Told two days before that there was a self park for $18. When my son went to park he was told only valet and that was $35, priority club would bring it to $30. Oh and THEY do NOT have a self park facility. Non smoking room smelled smoky as did the a... | 3 | null |
Exceeded my expectations!
My two daughters and I stayed here for two nights on the recomendation made by a friend. From the minute we arrived I was so impressed! The lobby smells wonderful! Everyone went out of their way to help us at all times. The room was huge for city standards and luxurious. The location is perfec... | 5 | null |
Looking Forward to Next Year
Stayed 4 nights for a local festival the staff was very friendly and respectful. Bed was very comfortable and the room was spacious for a standard double. We already booked a double suite for next year. | 5 | null |
Good hotel let down by very poor shuttle service
This isn't the first time I've used this hotel, I've found the rooms good (we had a nice one today), the staff friendly, the prices reasonable, but every single time, and today was the worst, the shuttle service has just been very slow both in pickup from the airport, an... | 2 | null |
Wonderful experience and best location for downtown Denver
My wife and I returned to this hotel for our anniversary, after using it for our wedding one year earlier. We were able to have the same room as for our wedding - a beautiful and very spacious king suite. The bed and linenes were wonderfully comfortable.
The ho... | 5 | null |
Beautiful Hotel
My husband and I enjoyed a getaway weekend to the Adolphus. The hotel is absolutely gorgeous, the rooms are beautifully furnished, and it really is a magical place. The old world elegance is breathtaking compared to other modern looking hotels. We stayed in a very large junior suite. | 5 | null |
Lovely hotel, disappointing experience
I quite liked the design of the hotel and location. Many reviewers give an accurate pro & con of the style, so can likely judge for yourself whether it appeals to you. While the doorman was nice, everyone else on the staff seemed if not quite rude, then at least strongly disintere... | 2 | null |
Terrible time
Th room was filthy. The door handle to the bathroom was broken, so it wouldn't close. There was water damage on the ceiling of the bathroom. The lady at the front desk didn't know where anything was when I asked where a grocery store and the Phoenix convention center were located. I had a terrible stay an... | 1 | null |
Okay
It was worth the $46 per night. The hotel itself is basic. The room was basic with nondescript appointments and basically clean. Some areas are tired looking and/or unkempt. I was there the first two nights of the Indiana State Fair and the hotel was packed but I did not hear anyone through the walls or door. The ... | 3 | null |
An aging property
Stayed at this hotel for several nights while in town for spring training. I got the hotel by naming my own price on Priceline for $55 a night + tax. If you've ever done the priceline thing, you know what to expect. It's the worst hotel in the category I searched, which was the airport region 3+ stars... | 3 | null |
Not the greates customer service :-(
We stayed here the week after the labor day week-end. They had offered a very competitive price for that time of the year. What I did not know, however, is that they were renovating, and that they would only accommodate in the old tower.
We arrived around 2pm, and were told that th... | 3 | null |
Not the best Kimpton
I am generally a big fan of Kimpton hotels. This hotel was okay - not great, but not terrible either. Plus, there were a few glitches. Upon check-in, the front desk staff told me that my reservation had been for the day before, and I had been charged a no show fee. I had my confirmation, which prov... | 3 | null |
terrible design and service
We used to like it, but the changes have made it horrible to stay here. Crowded, line after line hours of wasted time. No amenities and terrible service. LINES LINES LINES HRS!! Cattle yard hospitality.
We have stayed at the Milford several times during the renovations the last 2yrs, and the... | 1 | null |
Sleepless Night
My husband and I decided to start off the New Year downtown with a nice dinner and hotel stay. What we had instead was a confusing, expensive, sleepless night. The person at check in was extremely rude, but we shrugged it off as post NYE work. We get to the 9th floor and are met with carts of garbage fr... | 1 | null |
Reliable hotel, solid location, but nothing impressive.
Clean, reasonably comfortable and staff that can help out when called upon. Some minor quirks including a fitness center half the size of the guest room and useless ironing boards that are small enough to fit in your carry-on luggage, but certainly nothing that wo... | 3 | null |
Great staff
We were in Charlotte for a wedding. The reception was at the hotel and we only stayed one night. Older hotel, excellent staff, good job done at the reception. Food (at reception) was very good. Outstanding service all around. Rooms were clean, bed very comfortable, good quality towels/linens. All around goo... | 4 | null |
No rest, no quiet
This Courtyard is very conveniently located for Del Mar, La Jolla, or San Diego. The place is clean enough, and comfortable, but it was full of noisy little kids running about, playing in the lobby, shouting in the hallways, just totally oblivious and indifferent to the other patrons. Where were their... | 1 | null |
Great location, grim rooms
We checked out after one night. Service was fine; the bellboys were especially helpful. The rooms are so ugly and outdated we couldn't stay. I booked this place because of its location and suite size (I was traveling with children.) Dark rooms on an airshaft (even after we asked to change roo... | 2 | null |
Great Riverwalk Location
We just completed a two night stay at this property located right on the beautiful San Antonio Riverwalk. This is a great location to experience the fun & vibrant Riverwalk Area. You step out the back of the hotel directly on the Riverwalk where you can take one of the tour boats or taxi boats ... | 5 | null |
Very Fine Hotel
This a reasonably priced hotel with a friendly staff and a great mid town location. It isn't a glitsy place as compared to some hotels in Asia etc., but it is charming, very comfortable and clean. I enjoyed their breakfast serving at Murals;great service and good food! I had a lovely room with a terrace... | 4 | null |
Housekeeping needs some keeping!
Stopping in for a quick business overniter, my associate booked 2 rooms for he and me through Hotels.com at Comfort Inn & Suites Stapleton as it fit well into our budget. Overall accomodations were comfortable and the bed was great, even though it was not as represented (King) by Hotels... | 2 | null |
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