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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Good but not great.
Stayed here for 2 nights for St. Patrick's weekend. Room was good, front desk was good, concierge was good. Sales pitch was as expected. For the price we paid it was well worth it. Would I pay full price? Probably not. Would I buy and become an owner? Not at this property. But, that's not to say it'... | 3 | null |
AMAZING SERVICE! Best W ever!
Where do I even begin? This W is the best one I’ve ever stayed at. I love the W and I’m an SPG platinum member and tend to be fairly high maintenance. The team in Austin is the best there is. They are true ambassadors for the W brand. They are friendly without being phony and are genuinely... | 5 | null |
stolen phone by staff
The stay itself was good apart from the theft that took place by a member of staff who entered the room once we vacated, and then straight away we called the hotel and the phone which was suprisingly turned off. We spoke to the person on reception who said that there was no phone in the room and t... | 1 | null |
Friendly, but overrated as a boutique hotel
I happen to be spending 2 weeks in this 4* hotel accompanying a family member who is visiting the city on business. Although the staff are super friendly and welcoming there are certain services they fail to deliver, like proper cleaning of the rooms and changing the bed line... | 3 | null |
Great property, shout out for great service
We were just staying one night at the Airport Hilton in Austin, TX. We arrived really late and called for the shuttle. The website talks about how it just takes a couple of minutes to get to the airport. We had to call again and it took around 20 minutes - not bad but after h... | 5 | null |
Such a disappointment
This was the first time my family had ever visited Philadelphia, so we naturally wanted to stay in a good location in a hotel that had a good reputation. We arrived later than we expected, mainly due to a lot of traffic delays (we got in around 10pm). The front desk staff seemed fine, not too frie... | 1 | null |
Good location but not great
Whilst we knew up front this was very much at the budget end of the market we went for it because it offered a great location at a reasonable price.
Whilst it delivered on those fronts it is worth noting a few negatives. Firstly, one pillow each is not enough regardless of how much you are ... | 3 | null |
overcrowded pool and spa area
I have stayed here before and it was crowded so this time I called ahead and asked about the set aside adult swim times. They said it would be from 5-6pm so that is when I made my spa reservation for. The pool was so crowded with kids that I could not even swim and the locker room was a di... | 2 | null |
Very Impressed
Felicia B
"I was very impressed" my husband and I truly enjoyed our stay at Staybridge, our room had the double bed, sitting room and kitchen, it was very clean, the hotel personnel was excellent, they were personable, and eager to assist with directions and provide knowledge of the area. That downtown ... | 5 | null |
Never Again.
I will not stay here again. My first trip to Houston and the front desk "manager" and shuttle driver were very short with me because I couldn't understand them and I was lost in the airport. They made it very clear that it was my fault that I was not out there on time waiting for the shuttle. That is not g... | 1 | null |
Lovely hotel, easy access to the Domain
Tiny room. Delicious A la carte at breakfast. The Domain opens late and closes very early during weekends. Lots of new constructions at that area.
DO NOT NEVER EVER pick up the room next to the elevator. It's loudly during night. | 4 | null |
Over priced for a night
I had taken my 9 yr old twin grandsons for a night at fort rapids since its only a few miles away from us,
The staff were nice, but for the price i would expect the lamp to have a ligh bulb in it that worked and a trash can in room besides one that was in bathroom, i mean its a room with kids an... | 3 | null |
When can we go back!
We enjoyed our stay at the Catamaran very much. Place is well kept, the staff was very helpful with everything that we needed, including rental car and coupons for nearby restaurants. We can't wait to go back! We didn't take the kids, but it is a family friendly hotel as well. I would highly recomm... | 5 | null |
Called me a Liar
I called the hotel a month prior to my stay and was told that the hotel was 110+tax. when I got there the room was now 150+tax making it 172 per night. I asked for a government rate. He told me originally the price of the room is 189, so me paying 150 is a good deal and he cant give me a government rat... | 1 | null |
Never again
When I checked in my room was not done! I checked in at 5:30! So I had to wait for 20 minutes. So I get to my room and it was not clean hair in the bath tube and sinks, I called to tell them the lady said well what do you want me to do! Asked her for my money back she said no refunds here! This hotel is not... | 1 | null |
My favorite hotel in Chicago!
If you are looking for an upscale Chicago hotel, the Drake is a great choice. I have been going there for many years. The location on Michigan Avenue at Walton is very north on the "Magnificent Mile" but used Google maps to negotiate the bus system rather than taxis. The bus system is quit... | 4 | null |
Good value, very close to subway, clean and comfortable
We stayed one night, booked at a discount site. The hotel is close to the rector st. station. Easy walk. Behind the WTC memorial site. The rate was very good, the room was immaculate. The restaurant was overpriced but there are several good delis and diner type op... | 4 | null |
Rude nighttime front desk clerk
Basic hotel; not suited for business travelers or couples. Carpet so-so. Bathroom could use an upgrade. The nighttime front desk clerk J.C. was upset about the previous guest and gave me his same attitude. I tried to book their shuttle for next morning - no, not available at my requested... | 2 | null |
Comfortable, clean and convenient
Great location, nice rooms, comfortable beds and Starbucks coffee. What else do you need? Was there for a conference so didn't get to use any of the ammenities. Blocks from Pike's Market and next to a great Jazz venue | 5 | null |
Loved this hotel - great atmosphere and service
Stayed here over Easter weekend with my daughter for a trip to the San Diego Zoo. Was a fabulous hotel, great beds, within walking distance of many attractions and restaurants.
Excellent W service. My only complaint is that the "beach" bar was closed for remodels while t... | 4 | null |
Excellent Hotel, close to Time Square and a block from Macy's!
This hotel is the best kept secret! From the time I stepped foot in the hotel, I was greeted by the staff and had the best stay ever. New, clean, modern, european appeal and great size for NY hotels. This is my preferred hotel when I visit NY....I will fore... | 5 | null |
Central motel in San Diego
Stayed at this facility for three nights. Room was very nice, but modest. Staff was especially helpful. Breakfast was only slightly above average as a continental style, but certainly adequate.
Location is convenient walking to Gaslamp area. Also near public (trolley) transportation. The flat... | 3 | null |
Nickel and Dime You for Everything
I am completing a second week of staying at this hotel and in both weeks I am getting nickeled and dimed to death by the staff. Good example is that this morning I stop for a cup of complementary coffee in the lobby (they have it set up in the bar area). They have dixie type cups so I... | 2 | null |
Refined, quiet - everything was perfect
I've never written a tripadvisor review but my husband and I had such a nice stay at the Wall Street Inn that I just have to let other travelers know what a great find this is. I am not a millionaire who stays in hotels half the year, but I'm very particular about accommodations ... | 5 | null |
Family reunions welcome!
Very clean and comfortable hotel. How nice to find an affordable option to gather a far-flung family. Located on the bypass at White Settlement exit, it's easy access from anywhere. There is a sparkling clean pool to enjoy outdoors and the management offers reduced rates for use of the meeting ... | 5 | null |
Great Hotel! Even includes breakfast and dinner
I stayed here for 2 nights while attending a conference at The Bell Conference Center. There are closer hotels to the conference center but I am a hilton honors member and I like to get the points. This hotel is a half mile from the center. It is within walking distance (... | 5 | null |
One of the Best
So happy kids and I got to experience this luxury hotel. We got a good rate at $350/nite that included valet parking, cookies/milk and welcome gifts for the kids. Well worth the price.
Kids loved the big indoor pool. Everyone made us feel so welcome. Room service was quick and friendly, food good too. E... | 5 | null |
wonderful place with great staff
The service here is fantastic. Anything that you need, they are on top of. They even hand out free drinks-water, cokes, etc. and snacks. they helped us get settled in, told us about the great restaurant and bar. the pool is fun. they have a salt water Jacuzzi, which you can swim in. The... | 5 | null |
Great location
Really good hotel in the heart of the city close to newbury and the back bay. near enough to a T station you can get anywhere. Champions bar/restaurant is a nice spot to watch a game and have a bite to eat. The rooms are nice some face the city and some face the water. Certainly check for deals on the we... | 4 | null |
Excelent location, but a little dirty.
The staff was friendly, the location is excelent, but the cleaning is to bad. The continental breakfast is too bad too. | 2 | null |
A decent stay
To start, I saw the bed bug review on this hotel before booking.
It seemed long ago enough that even if it were true they would have taken care of it.
When I got there my skin instantly got red and irritated.
Whether it was bed bugs I don't know but something in the room definitely aggravated my skin.
Ot... | 3 | null |
Poor service and value - impressive building
I came here for a 300 person investors conference and was dissapointed throughout my stay by the service and my interaction with staff and the hotel.
First off, my room was a courtyard view with a small bathroom - and $400. When I arrived I asked where the conference was be... | 3 | null |
Strictly for the Business Traveler...not for the average tourist
The hotel is great for the business traveler who has an expense account. Everything is available for the business person here including a beautiful and comfortable room and a nice workout gym. However, for the average tourist there is a lot to be desired.... | 2 | null |
Not good Place to stay
My mom is a Wyndham Time Share owner, and we loved the Resorts. So, we thought let's stay here as it's close to SeaWorld. The Room was dirty, our bathroom sink is in the room. I rolled ut of bed and boom there's the sink and counter. Just wierd placement for this. We checked in at 12am and staff ... | 1 | null |
Will Definitely Return
Had a nearby business convention and chose this hotel on the basis of TripAdvisor reviews. My wife traveled with me and we were not disappointed. Front desk was very welcoming and accommodated some special requests. Hotel staff was uniformly cheerful and courteous, and our room was relatively spa... | 5 | null |
Ok if you don't mind walking up so many flights of stairs.....
Staff were friendly and most helpful. Luckily, there are always some staff there to carry your luggage upstairs as there is no lift. Room was quite small and very hot. It could do with a good makeover. Would have been great to have wi-fi in the rooms too, y... | 2 | null |
Average
This is a basic hotel and for the money I consider it a decent value. Usually Red Lions are a tad more inviting, but the location and price make it acceptable. I like the glass drink cups in the room, even had a bath robe! Rooms are comfortable and nicely appointed. The restaurant is not on the property, but ne... | 3 | null |
Nice Hotel, Poor Location
We went to visit for the weekend. The inside of the hotel was great! Very clean and the staff was helpful and courteous. But there are several hospitals nearby so bring ear plugs. The ambulance sirens were going at all hours of the night.
Besides that, they have a great breakfast as well as c... | 4 | null |
Hotel 31 IS VERY SPECIAL
My grandson and I stayed at Hotel 31 pre-cruise June 1-3, 2012. We had a room with shared bath which was always kept very clean. We could see the Empire State Building out our window.This is a great location and VERY reasonable rates. The staff was helpful and even let us leave our bags after t... | 5 | null |
Highly NOT recommended
Imagine that after 13 hours of flight and 2 hours at the airport going through immigration and customs, you arrive after a 45 minute cab ride in New York City and enter your hotel room. A room in a supposedly 5 star hotel. You enter the room that hasn't been renovated since 1960, with the most ta... | 1 | null |
bed
This was a very dirty feeling hotel, bed was ok. I felt as though it was not in code plugins were not safe no covers loose nothing seemed solid exposed wires. This is a building that could definetly be a hazard. | 1 | null |
Very Tired
This hotel is in a great location if you are flying early or late at night but it is very tired and needs a refurb now. The parking cost of over $30 with the tax is way over the top. There are no places to walk to for dinner so you will be eating at the hotel unless you wish to drive. Thye bathrooms are the ... | 2 | null |
Nice but understaffed hotel
This is a very well situated hotel with reasonable rates. Unfortunately I think they save money by cutting staff! Our breakfast dishes stayed in the hallway till almost supper time and the harried staff at breakfast suggested on the phone to come down to pick up my own breakfast as it would ... | 4 | null |
The Worse Experience Ever
I am from the area and that was the worse experience of my life. It looked like the Adams Family house, the ceiling was peeling, mold around the shower and an actual cat walking around. I thought it would be shabby chic but i honestly felt as though norman bates was going to stab me in the sho... | 1 | null |
A complete Lie from start to end.
They said they had wifi- thats a lie. I asked them why it wasnt working and why it kept going out once i am connected. They said because of the rain. Wow! The lights were out so i had to get them exchanged. The washroom was so dirty that i was scared to take a shower thinking id get di... | 1 | null |
Waste of money!!!!
OMG - don't waste your money on this hotel. Don't get me wrong, the hotel and the rooms are nice, but ONLY nice, nothing to write home about, there are much better deluxe hotels in New York for half the price.
Rooms are typical New York size, quite small. We reserved a grand deluxe and was given a ro... | 1 | null |
Excellent property in Washington
Stayed at the hotel over the Labor Day weekend. As a Platinum member, we were upgraded to a studio suite which was really spacious and nice. We love the comfortable beds, separate shower, bathtub and toilet areas, the double shower heads, and the swift internet speed in the room. The st... | 5 | null |
HORRIBLE
When i booked my room , i asked for a smoking room. I was under the impression that the room i was in was a smoking room. So when i checked out the manager then told me i wouldn't be getting my $100.00 deposit back for smoking in the room i was very upset. I explained to her that i asked for a smoking room whe... | 1 | null |
Managers Lie
I had family come in from out of town. stayed here, and family members had what looked like bug bites. Manager was informed, he said he has the place checked and sprayed once a week... Family members went to hospital, yes BED BUG BITES!!! At least manager could have been more polite about it instead of hav... | 1 | null |
old style classic hotel
We stayed one night in the Palmer House. It's a classic Hilton old style Chicago hotel. Very big (>1000 rooms) and busy. It you're interested in doormen, afternoon tea, classic decor, big ballrooms, ornate elevators, sweeping staircases, etc. this is for you. Also check out the Chicago Hilton. S... | 4 | null |
Great Hotel with views to die for!!
We were in San Diego overnight for a wedding reception & stayed at the Island Palms at the recommendation of the bride & groom (reception venue was just down the road). I had requested an early check-in (3 pm instead of 4 pm) and was assured when I called the day before to confirm th... | 4 | null |
TMW
The hotel staff are great and accommodating to my needs. The hotel is dated and worn, but I need little to be comfortable this hotel meets my needs. The lumpy mattress and dated furnishings are not an issue. What is important is I am comfortable when I get home from work. The key for me coming back to this hotel is... | 3 | null |
Location Location Location
This is about the only redeeming quality of this average hotel. The rooms are so small two people can't pass at the same time. You have to crawl over the bed because the air conditioner blocks the path. Speaking of, the air conditioner never worked properly blowing heat instead of cold and th... | 2 | null |
Location makes this hotel one to choose
I stayed at this hotel because I was attending a conference that was held there. This is an old hotel with grandeur and location that can't be beat, but it is a bit tired in certain areas, in spite of renovations. However the service, food, housekeeping are all very good. The loc... | 4 | null |
Twin Beds & Loud unit in room!!
I checked into the hotel late after a stressful work day and was told that I would be receiving a room with twin beds. I asked if any other rooms were available and was told that only twin bed rooms were available. I presented my credit card for incidentals and was asked for picture ID t... | 2 | null |
Nothing is too much trouble!
This was our first stay in NYC and I am so glad we read the reviews as staying here proved to be an excellent idea!
We stayed for 10 days in September and I can only say positive things about the hotel, as even the odd little issues we had were acted upon and sorted out with immediate effec... | 5 | null |
Not the Best La Quinta But Not the Worst
We stayed here Easter weekend, and the staff was very nice, but the hotel needs updating, and the housekeeping left a lot to be desired. Almost every surface in the room was sticky as if smeared with jelly or honey. No washclothes or soap was left in the room for our second day,... | 3 | null |
Great Location comfortable hotel
I went to NYC for the first time on the 30/6/2012 with my family, we stayed for 6 nights. We arrived late on our first night about 11pm and the staff where wonderful.
The hotel was very clean and comfortable and the rooms quite large for a city hotel close to shops and resturants and w... | 4 | null |
Living in a box
We are since yesterday in the Millenium Biltmore Hotel in Los Angeles and pretty happy when we are leaving by tomorrow!
Our room has the size of a shoebox and the bathroom is so small that you cant even turn around inside there. If two people want to brush their teeth together,its just not possible.
Th... | 2 | null |
Good Location
This hotel has a good location to the airport, one of SA's finest shopping malls, many nearby restaurants, easy access to other attractions, and centrally located. Bring a pillow though, their pillows are small! In fact ALL Courtyard hotel pillows are small. However, this particular hotel has a lot of pos... | 3 | null |
Cozy & Quiet
This is one of Seattle's best kept secret's. The Georgetown Inn has an easy to find location, right off exit 161 from I-5. The Staff are the secret ingredient, from Management to Housekeeping. They are all incredibly friendly and always helpful, and the Housekeeping Dept keeps the Inn immaculately clean. T... | 5 | null |
Disappointed - far below my expectation.
I booked a 2 bed room for a friend and I. This was my first ever trip to the States so I thought I'd book a decent hotel. Based on Tripadvisor reviews, I decided to pay the premium and book a room at the Allerton.
The disappointment started at check-in. The space on the 2nd flo... | 2 | null |
Great location & staff
My new favorite Union Square hotel. Book on their website for the best offers which include complimentary parking and internet. Staff is warm, friendly and go out of their way to make you feel welcome. Rooms are comfortable and during both stays offered great views. | 4 | null |
Hip Hotel
If you have stayed at a W, there are not a lot of surprises here. However, the rooms had lighter colors than some Ws making the guest rooms seem a bit brighter Ws which was nice. Also, (with the exception of one bartender) the staff at this hotel was noticeably better than at the average W. The hotel has the ... | 4 | null |
Poor service and poor value
I visited whilst attending a conference for four nights. While the rooms were excellent, the public bars and lounges were unpleasant and noisy. We experienced very poor service in one although other staff were helpful. The price of the hotel, even with a discount, was very high and the failu... | 2 | null |
Noy nice
Accessible price but everything is extra.
Wifi Internet is extra, local calls are $0.85.
Rooms are tiny, tiny.
Bathrooms are way outdated; not even a hair dryer in room.
Will not stay there again and would not recommend. | 2 | null |
Beautiful views...
My now fiance and I stayed here in September 2012 and absolutely loved it! the rooms are beautiful, the service was great and they did offer a lot of tips for things to do, but as SF locals we didn't take advantage of these. The beds were also super comfortable. They also have a nice wine tasting hou... | 5 | null |
Impressive Exterior..Interior, not so much
Stayed two nights at this property. Had read some reviews that this Marriott was a little worse for wear as it has a steady supply of customers from convention traffic. I have to concur, the lobby furnishings are worse for wear as was the dated guest room. After two days at th... | 2 | null |
Ramada Stay
Overall very pleased. The room was uncomfortably warm due, I was told, to there being some sort of "eco" ac system. This did not work!! They supplied a small fan but it really did not help much | 3 | null |
Great location, outstanding service, good value
This hotel by Hilton is within about 4 blocks of the space needle and Duck tours. The lobby is fairly quiet and unassuming. They have friendly and helpful front desk staff, a hot complimentary breakfast (more than just fattening pastries and sugary cereal), and the compli... | 5 | null |
Hopefully not indicative of other Kimpton Hotels...
Well, this was my first Kimpton experience, and I sure hope that Donovan House is not their norm. I really was not impressed, and would caution you before you stay here. Donovan House is an old hotel that has recently been taken over by Kimpton, but there are still a ... | 2 | null |
Over night stay
The hotel staff appeared to be preoccupied with other problems. Check in therefore was slow. Hotel hallways and room did not smell fresh, but more like smokey, even though I was in a smoke free room. Water in shower was warm at the best. | 3 | null |
Overpriced, bad staff, fights, beaten prostitutes
First off, I knew I was booking two rooms super bowl week. I knew I would pay too much. But I hoped it would be clean and decent. I am a many year member of choice hotels and have earned well over 1,000,000 points. With that said. Tried to check in and staff says. Inter... | 1 | null |
Nice hotel for a NYC stay
My wife and I booked our stay at this hotel with an online offer. We wanted someplace in Mid-town and this hotel fit our needs. Nice apartment style with couch and kitchen. The maid service was good and our rooms were clean.
Disappointments? When checking in, the receptionist tried to do a she... | 4 | null |
OLD and desperately needs renovation
i just returned from staying here over the weekend for my son's sporting event. it was not my choice of hotel but it was booked so that the team could all be together (for the sake of being affordable from some of the players/families). my first mistake, i should have checked out th... | 1 | null |
Brusque service, tiny rooms, great location
Bottom line: Don't kid yourself that the high price tag buys you anything but a good location.
We had the misfortune to stay in this hotel during our last trip to New York City (which was wonderful besides the hotel, check out my New York City list to see all that we did). Th... | 3 | null |
Hip SOMA/Moscone Location, but kinda weird
My scores are as follows:
Lobby - C: Small and in a weird location unless you enter from the car park. If you enter from the street you walk through the bar, past the elevators and well, you feel you're in the back. The front desk help was very professional, well informed, and... | 3 | null |
so glad we stayed here, will definitly return.
recently stayed for 2 nights with my 8.5yr old son.
customer service was the best i have experienced yet.special shout out to bellhop, Matt. He was beyond fantastic.
everyone we delt with had a smile, a friendly attitude and quick to help with questions on the area, attrac... | 4 | null |
Good value; great location
We recently stayed here overnight while visiting our daughter at school. This is a clean and decent basic motel with free parking in a good location. We were upgraded to a suite with a view without even asking (#401). I would definitely stay here again. It is on a busy street, so I recommend ... | 3 | null |
A wonderful hotel conveniently located
My family really enjoyed staying at The Maxwell, a nice boutique hotel. The Queen Anne Hill room was spacious and nicely appointed with a contemporary decor, a nice break from the traditional hotel look and feel. An added touch was the yummy mini cupcakes in the afternoon which we... | 5 | null |
Friendly staff, great location
All positive experiences at the Westin San Diego; Clean rooms, great views, friendly staff, fast elevators... | 5 | null |
Worst 3 star hotel
Extremely noisy and unpleasant. Trains run so close that the whole building trembles. Motel 6 TVs. No working internet unless you pay extra 20$. One of the worst hotels in Columbus. Don't waste your money there. Certainly nothing to do with what you would expect from the Marriott brand. | 1 | null |
Great hotel for our family trip
The hotel was perfect for our spring break trip to New York. About a block and a half from a subway stop but we also walked to Times Square on our first day there. Our room was extremely quiet. With only 6-8 rooms on a floor there wasn't a lot of noise in the halls and we faced away from... | 5 | null |
Personal Information Compromised
Taylor checked us into room 322, but then later learned she had checked in another couple in this room. This couple tried to enter our room and knocked on the door. They went to the front desk and Taylor called my room. I answered and she asked who I was and what I was doing in this roo... | 1 | null |
Very Disappointing
Having stayed here a few years ago for a meeting, I decided to book the same hotel again, having nice memories of the place. I have to say that I will not be coming back. The hotel has 2 good points: Location (a half block from Michigan Ave, nicely situated between points of interest and shopping) an... | 2 | null |
Wow, what a treasure!!!
We had to take my father-in-law to Baylor Medical Center. This hotel was less than a mile and half away, so the location was perfect. This is a quirky little diamond in the rough. It is very clean, but what really maked this place is its staff. What a dedicated caring goup of employees they have... | 5 | null |
Excellent Value
My husband and I took my in-laws to Chicago and we all loved the Marriott Chicago Midway. The rooms were very clean, the beds were comfortable and the staff was very accommodating. The price was very reasonable compared to other Chicago hotels. The pool was well maintained. The entry way and decor was v... | 4 | null |
Depressing rooms with big dressing rooms
I paid an extra $25 or so at check-in to be upgraded to a business suite as the lady offered this - which meant free internet and 2 bathrooms and on a floor that had been renovated. So then, in the room is a console (screen/keyboard/mouse) that you can use to check info about th... | 2 | null |
Business in Denver
The Renaissance Marriot in Denver provides very good customer service and the rooms are clean and reasonably priced. I like that hotel check-in was quick and that the Renaissance representative confirmed my request for a feather free room.
I enjoyed the view of theRocky mountains from my hotel room. ... | 4 | null |
Nice hotel - watch your vehicle!
Our company recently had 9 employees spend several nights at the hotel. The stay was wonderful, until I got my car back from the valet service parking the auto in the garage under the hotel. I have a gouge down the right side of the car, from the rear passenger door to the right quarter... | 1 | null |
Disappointing
A rather dingy, older motel in central Chicago. The good: great location, free Wi-Fi.The bad: 40 parking spaces for 70 rooms - you could be looking for parking at a neighborhood lot. They advertise "free parking" but don't say it is limited. Rooms are bare minimum. I almost scalded myself each morning for... | 2 | null |
WOW WHAT A BEAUTIFULL PLACE TO STAY
this was the first time my husband & i went to nyc & stayed at this hotel,it so beautifull & the pictures dont show justice, you have see it to belive it how beautfiull this hotel really is !!the people who work here are extermley nice,poliite,helpfull,kind. the hotel decor is perfec... | 5 | null |
Whitehall is Garbage
When reading the other reviews, I don’t understand how this hotel was able to receive moderate reviews on this site.
- When arriving at the hotel our rooms were not ready on time, which isn’t a big deal but it’s always nice not to wait around for 1-2hours when you have plans.
- The staff, I thought... | 2 | null |
I'm too old for this place!
First of all, the staff was very friendly, somewhat clueless as others have mentioned. I wanted to be near the Javits center and that was cool, about a 5 block walk. But the room was soooo minimal, it was a bit ridiculous. I cannot sit on a beanbag chair and put on socks. I also had to prett... | 4 | null |
Terrible Customer Service and Pricing
I recently stayed at this hotel with a few friends and none of us will ever go back. The day I made the reservation the lady from Crowne told me the tax and fees were included with the rate she gave me for both days. Once I received my email confirmation I soon realized it wasn't. ... | 1 | null |
Wish I could subtract bubbles
There are a few things I would like to say about this experience...TOTALLY UNACCEPTABLE.
I know when I'm dealing with hotwire, there may be situations they can't help, such as false advertisement from hotels. However, there are enough bad reviews on this hotel that it shouldn't even be all... | 1 | null |
Great for Mallrats!
Staying in a hotel attached to a mall is great, and if that mall is the Dallas Galleria, it's even better! Parking is free unless you valet then it's $25 overnight. And if you are an early bird, you can go down to the 2nd floor of the Galleria and enjoy a few eateries that open early for breakfast. ... | 5 | null |
Great Proximity to Convention Center
Our second stay at this location for business. We chose it for it's close proximity to the Convention Center, just about 20-30 steps. Room size and furnishings are nice, but not exceptional. Restaurant on River level serves buffets for all meals, or you can order from the menu. Food... | 4 | null |
Going down hill
Have stayed here multiple times. Never had any problems before, This trip, however, left much to be desired. Building and rooms are becoming very run down. The second morning only half of the normal breakfast was set out. The front desk person when we arrived Friday night was great. However, the day per... | 2 | null |
Great Conference Hotel
The JW Marriott has everythig a good conference hotel needs. Location, space, great service and a responsive staff. Even though not directly downtown, it is such an easy walk to all of the great sights, locations, restaurants and especially the Convention Center. | 4 | null |
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