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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Short however nice stay!
Met friends in Philadelphia and stayed the night at the Doubletree. Wonderful place with a great location. My room was clean and the folks on the front desk were very helpful. Did not use any of the hotels amenities but I had a good night sleep. The location is just right and around all of the ... | 5 | null |
Comfortable stay
Overall, I would heartily recommend this as a base from which to explore the city.
Stayed here for a few days. Though not very large, the room was comfortable. Lighting a little dim. Cool rotating shower head.
Short walk to the subway, good restaurants, and Central Park.
Staff were cheerful and frien... | 3 | null |
Second stay in this great hotel, fantastic location!
I spent 7 nights at the Tribeca Grand in March 2012 with my partner who was on a business trip . We also spent one week in October 2011 in this hotel but I did not leave a review.
The check-in was done very smoothly and efficiently. We arrived pretty late on a saturd... | 5 | null |
superb service
arrived after an ordinary virgin flight from heathrow on a cold evening and was very pleasantly surprised by the warm and efficient welcome at this old style hotel.
the staff were always polite, attentive and very correct.the bar and restaurant were very comfortable with excellent service.
i would use th... | 5 | null |
Embassy Suites Hates Dogs
Embassy Suites Hates Dogs!
I had planned to travel to Washington D.C. to visit my cousin who has just had a baby. What was going to be a very happy weekend went bad yesterday when my dog fell ill and was diagnosed with addisons disease. He is presently hospitalized and when I tried to cancel ... | 1 | null |
Old and filthy
I didn't stay here by choice. The "nicer hotel" next door where I originally booked my reservation was unable to accommodate me the first night of my stay (long and different story) due to a large group who did not check out that day. So they comped my room and put me in this place for one night on their... | 2 | null |
not bad
decent hotel. on the riverwalk but 10 min walk to shops/restaurants. did not mind the walk to burn off the mexican food. parking $23 a day and a walk from garage to hotel.
we did not mind because we used priceline and got hotel at $100 a day. Also signed up for crowne plaza rewards and they deducted one nights ... | 3 | null |
Never again
We booked this room because we had an early morning flight to MX. The entrence to the hotel serves as a smoking area. You go through a cloude of smoke and smell as you enter the hotel.
The shower handle was broken in the room so you had to adjust it to avoid the noise of running water all night. The toilet ... | 1 | null |
Sad to say I was very disappointed
I want to begin my review by saying that before I even stepped a foot inside this hotel, I had huge expectations. I really wanted to love this hotel and my experience there. The photos and previous reviews had all been so lovely...and my husband and I were celebrating an anniversary a... | 2 | null |
Consistently dirty and smelly but good location.
Have been coming to this hotel for about 10 years. Only reason is the location. Within walking distance of Harvard Pool (10-15 minutes) and Harvard Square (15-20 minutes). My wife refuses to stay here. The place is dirty. The lobby is dirty. Your shoes stick to the eleva... | 2 | null |
Exactly what I expect from a Hilton
This Hilton is huge, but the location can't be beat. The rooms are clean, although I don't particularly care for a sliding glass door on the bathroom. It certainly isn't soundproof. As Gold Members, we chose the bottles of water instead of the Starbucks coupon, but I did notice that ... | 4 | null |
OMG! Fabulous!!!!
Such a great stay! I believe that this is the second best hotel experience we had in the last 6 years. Best experience on this trip! The hotel is indeed located very conveniently in the Downtown- Pike Place Market area – just couple of blocks or so. Excellent access to the excellent shopping as well. ... | 5 | null |
Wannabe hotel
The feeling you get entering this hotel is more like a youth hostel than a $400 a night hotel.
Front desk staff were helpful and did their job, though ever so cool and laxed in their corner desk. I guess you should be carrying a surf board under your arm to feel part of the gang.
Rooms (twin-bed, partia... | 2 | null |
Bait & Switch
Nob Hill purposefully overbooks their property and sends the overflow guests to less desirable hotels owned by the same group. Clerk admitted to this practiced to me, but I had already paid in advance. In the middle of the night forced to go to Inn on Broadway which smelled of urine. | 1 | null |
poor customer service
One of the reasons I wanted to stay in this hotel was because it advertised a fridge in the room. Our refrigerator was broken. I asked FOUR times for it to be fixed and it never was. Wouldn't go back. | 2 | null |
Good location but really small room!
This hotel is in a very good location. Walking distance to most attractions. Cheaper parking at the Boston Common Garden underground parking.
Our first room was supposed to be with just 1 a FULL -not a Queen bed. I requested to be transferred the next day when they have at least 2 f... | 3 | null |
Eh
I drove up and was really surprised. It really didn't look anywhere near as nice as the pictures made it out to be. There were a lot of people just hanging out infront of their rooms, kinda shady like. It is right on the highway and you can hear it. The wifi is pretty slow and you can only pay for it by going to the... | 3 | null |
Great Locattion
My husband and I stayed at the Warwick one night while waiting to go on a cruise. The location is very handy to the cruise ship pier. The reception by staff was very good and the room nice and clean. Considering the downtown location the room was fairly quiet. Their restaraunt served a very nice breakfa... | 4 | null |
The wonders of a great hotel
We arrived at the Distrikt on the eve of Hurricane Sandy. The welcome as well as the entire stay was superb.As the weather howled we were royally looked after. The staff are fantastic...Helpful and so friendly. The rooms are fabulous. I couldn't fault this fine hotel in any way. It's a hop ... | 5 | null |
Probably my best stay at any hotel
My partner and I just got back from spending Thanksgiving with friends and we are so glad we stayed here. The staff was very polite and the room was amazing. Our favorite was the fabulous giant tub, it was so relaxing. The best is since there were tons of stores near us it wasn't hard... | 5 | null |
Fair location but terrible service!
We booked our San Antonio vacation with you on 6/30/12 for 7/15/12-7/19/12. Before we even arrived at the hotel we were charged on 7/9/12 for the entire stay. When we arrived we were asked for our credit card again wanting to charge us for parking of $10 per day. We refused to allow ... | 1 | null |
Very busy hotel
I was here for business and this hotels is very busy with tourists. The location is really nice and close to many restaurants. Elevators were very slow despite the number of elevators in the hotel. Check in was very quick. The rooms are large compared to other NYC hotel rooms and were very clean. The co... | 4 | null |
Great Location
Just returned from a 2 day stay at the Hotel Abri. Location is perfect, walking distince to everything near Union Square. My husband was at a conference at a nearby hotel, where the rooms were $400/night, and no room for our daughter. Here we had a suite with a king and sofabed for my 17 yo daughter, she... | 4 | null |
Nice hotel -- but VERY NOISY ROOMS
This is a great hotel -- except for one very big problem: All of the doors SLAM hard. So, when anybody is entering or leaving their room, wait, oh, there it is: KABOOOM! Big explosion in the hallway. The walls are very thin. I was in room 313 and could hear every phone conversation, b... | 2 | null |
Very good stay
Needed to stay here for business and had no choice as this is where block had been booked. Just left East coast and Hurricane Sandy. American Airline lost luggage after demanding I check at gate and mislabeled it. Arrived in hotel to find incredibly receptive and understanding staff who provided me with ... | 4 | null |
Very pretty
This is a charming hotel, and the restaurant and bar just ooze style. This being said, I have eaten at many top restaurants internationally, and the food in the restaurant wasn't as good as I had hoped for.
The staff were friendly and helpful and our room was comfortable. I'd definitely return. | 4 | null |
Below average hotel in a good location
I have stayed at several other Holiday Inn Express hotels and have come to expect a no frills but quality product that is clean. Unfortunately, this hotel is nothing like the others I have stayed at. I stayed here only one night on business and would not return again. In terms of ... | 2 | null |
Great location if your going to the safari zoo
My family and I stayed at this location when we visited the SD zoo safari. This hotel is very convenient. It is near the 15 freeway. There are stores and restaurants nearby. The hotel is very clean. Like any Marriott, the customer service is top notch. Breakfast is complim... | 4 | null |
Fine for one night, not a 3.5 star hotel though
We stayed here 1 night before flying out. Wanted a shuttle to the airport and 2 beds to lay our heads on with our family of 4. It met these basic needs. This isn't as nice as some of the newer hotels, it really needs new carpet. The bathroom is nicely remodeled and fine. ... | 3 | null |
Breathe and you'll be charged
This place charges $12 per day for internet in your room. Criminal these days, when even the cheapest motels give internet for free. It's not near anything convenient, the Starbucks inside closes very early, and the restaurants in the hotel are overpriced. The minifridge has motion sensors... | 1 | null |
Okay
We stayed at the Sheraton suites for 4 nights on a recent trip to San Diego. The hotel was fine, but not great. We stayed on the club level, but it was not worth it - it included breakfast (which was very poor) and a small selection of nibbles and soft drinks at night. Don't pay the extra money for the club level.... | 3 | null |
Slight disappointment for 4.5 star hotel
Hotel was fine, room was clean and bed was comfortable but it was a letdown in relation to star rating. I would stay in the hotel for the Hotwire deal rate I got ($130 incl. taxes/night) but not for full price ($225/night + taxes per website). There was absolutely nothing specia... | 4 | null |
Comfortable stay
Donatello is conveniently located in an attractive area of the city, the Union Square. Short walks to great shopping, dining, and entertainment. Hotel is pleseantly decorated. We had a room with a kitchenette, which satisfied our needs. The bathroom had an additional attraction - a TV built into the wa... | 4 | null |
Small Rooms but big service
We stayed at the end of may 2012 and the hotel is under renovations but lobby and our floor was done (11th) so, all was beautiful. The service was great and all the staff was nice including the maid staff. The first night we got there, they must ave been booked because the amount of people w... | 4 | null |
Disappointed
Internet access was not available as promised. The ice machine was broken so had to to into the hotel kitchen to get ice. The shower did not drain, almost had a bath. There was no hot water in the pm or the am. It was lukewarm at best. The a/c was not very cold, took hours to get the room cool. Bathroom wa... | 1 | null |
They will steal your stuff if you leave it there!
I stayed at this hotel and left an important item behind worth almost $400.- the next day I called to find out about it and they took a message which was never returned. The next 5 days I left meaasges to no avail with the front desk, descibing over and over the item an... | 1 | null |
Close doesn't matter
We stayed July 15, 2012. Our desk clerk was also in charge of answering the phone & so was not able to spend much with us. He was quick & done. Very distracted! We had a regular room for one night. Everything about it was small. Husband & I had to wait to let the other person pass. Our room appeare... | 1 | null |
location, location, location
This is so close to all you want to see historically-just fantastic-went running each morning-couldn't believe the history on the doorstep!!
Swimming pool was shut when I was there-best to check in advance if you are a keen swimmer.
Location made this holiday for me -staff friendly and hote... | 4 | null |
Shocking stay - worst ever!
The service is terrible, the porter is creepy and rude. The whole hotel has the most unpleasant smell. My room was minute. To the point where you couldn't open the door to the bathroom due to furniture (one bed, one chair). The level of cleanliness is non-existent. Never have I thought twice... | 1 | null |
great stay in san antonio
my husband and i spent 2 days at the drury and it was wonderful,room was spotless.we stayed on 8th floor which was great.i highly reccomend this place for families,the breakfast was awesome tons of choices.but i think what families will appreciate is the evening snacks.wow you can eat dinner h... | 4 | null |
Great Location, but average hotel.
We Stayed at the Bahia for a wedding over a weekend that was also our anniversary. I would rate the hotel as average. It is conveniently located, but if you want to feel as though you are going to be staying in luxury, that is not the case. I felt that the rooms seemed old and dingy. ... | 3 | null |
Horrible front desk clerk
The hotel is nice and clean. However, one of the front desk staff (Nathan) was very rude and unprofessional. Hence, the cleanness of the hotel did not matter as the front desk clerk ruined my experience. I would not recommend this hotel to anyone. | 1 | null |
better than last time
my wife and i decided to try La Cantera again after a not so good visit the last time. The trip this time was much better. The resort is a beautiful resort and the staff was very friendly as they were the last time. The room was clean this time when we arrived and the front desk even called to wis... | 4 | null |
Great location for a theater visit
I stayed here for a night using my HHonors points during a weekend of my business trip. Reason for staying here was location as I was going to watch the Spiderman show which was just opposite. You can't beat the location. Theaters are all nearby .. only issue is the crowd during the e... | 4 | null |
If you enjoy poor service and run-down rooms this is your place!
I booked this room a month in advance for our anniversary which is January 1st. We stayed January 1st and 2nd and checkout on the 3rd. This is the hotel me and my wife spent the first night of our honeymoon at 12 years ago and at that time it was a very n... | 1 | null |
GREAT Experience WITH BREAKFAST!!!!!
I have stayed at many hotels in New York City, some good, some not so good, but the Hampton Inn was exceptional!!! We visited the city on January 8 for an overnight trip to see the Anderson Cooper show (I highly recommend you get tickets to see him -- and they are free, and you get ... | 5 | null |
Most recent stay.
I've styed here at least twice a year for the last two years, this was my nost disappointing stay. The hotel is quaint and usually very pleasant, this was the first time that I was in the room closest to the street and Bar. The noise level was almost above tollerable, and for the first time the noise ... | 3 | null |
You get what you paid for!
I'm only giving this hotel 2 stars because of its location.
The hotel is VERY Dated, towels are VERY, VERY used and small, not the cleanest place, and the the free internet was a joke.Definitely a NO! | 2 | null |
A Nightmare!
The front desk clerks were rude!Our rooms had been paid online by our doctor,we show up and they want a credit card with a $100 deposit for each room,none of us had that kind of money,our Dr had to get his friend to come put it on his card for us to be able to get in our room,one of our group ended up not ... | 1 | null |
Be aware of break ins!!!! Take everything from you car!!!
My car and 7 other cars were broken into when I stayed in this hotel at 3am!!! Glad I wasn't walking to my car while the people were in the act!! They stole items worth thousands of dollars from my car! My fault for leaving items in my car their fault for admit... | 1 | null |
Convenient if you need to be near the Galleria
This hotel is pretty standard, check in was friendly and efficient. I had brought a bottle of wine and the concierge provided a wine opener and nice glass from the Omaha Steak House.
Rooms are clean although bathroom is a little dark. There is a refrigerator but not a micr... | 3 | null |
Disappointing at every level!
After driving 6 hours, looking forward to a lovely weekend in Jacksonville, I was immediately aware that the hotel in no way, shape or form, looked like the hotel in the website. I wish I had looked closer at the reviews and pictures posted from displeased patrons. The hotel was dirty, mis... | 1 | null |
I love San Antonio and the Riverwalk
This was a great hotel. Our room was large and spotless. Modern furnishings and cozy beds. It is located right on the river.
Service was outstanding and the food was very good.
The doorman J.R. was pleasant every day and gave us some great tips when the concierge was not available. ... | 4 | null |
Great Riverwalk hotel
My wife and I stayed at the Contessa for our anniversary and loved it! Start with a great Riverwalk location off of Market Street, only a 10-15 minute walk from the Rivercenter Mall, The Alamo, and Market Square. The service was exceptional; on the second day of our stay, the front desk sent up a ... | 5 | null |
Busted in Baltimore!
do NOT stay at this sleep inn! shuttle was NOT available to take us to the airport or pick us up at the end of our trip. we ended up paying $15 each way for a taxi. general manager, dave brandon, was sitting at his desk staring at us while we were frantically trying to figure out how to get to the ... | 1 | null |
Unschedluled stop-over
My US Airways flight was aborted twice due to engine problems in the air, taking me back to Charlotte each time.. After the second failure, the airline put me up in this nearby hotel. The standard is good, it has friendly and helpful staff. The room standard was high and, although exhausted, I ha... | 3 | null |
Not a great place!!
Stayed four four days. Had problems with the room being too warm, no AC!!! Very noisy, with construction and garbage collection going on because we had to leave the windows open (3 inches, big whoop!) No atmosphere in lobby area, very cold. Would not stay there again!!!! | 2 | null |
disappointing
This should be one of the best hotels in NY, but unfortunately it was a bit disappointing. It took very long to check in and the service was not too good. Room was very nice, the bathroom however very outdated. | 3 | null |
You can do better than this
Redefines basic. The mini fridge doesn't really fit well in the room and just sticks out. And shouldn't the top of the toilet fit on and shouldn't it match? The cold water sputtered on then off. So it's clean, cheap by NYC standards, in a decent location but it's worn and barely basic. We wo... | 2 | null |
Hot and dirty
Ruined, what would have been a really fun weekend. We booked 2 Superior king suites. It was unseasonably warm for St. Patrick's day weekend, but unfortunately, there is NO "climate control", as the Internet stated.Our room ranged from 80-85 degrees and all of the windows are sealed shut. Multiple complain... | 1 | null |
Overpriced and underwhelming
I attended a wedding at the Tabard Inn and decided to stay there, as I was traveling alone and the wedding was at night. Bad decision! While the wedding and dinner were lovely, the "experience" at the Inn was not. I had to wait while the sole person on the desk took calls before I could che... | 2 | null |
Good stay, but bad housekeeping
My husband and I stayed at the Red Lion for a week, partly for a business convention and then we stayed a few extra days for a little get away. My first impression of the hotel was that it modern, clean and well appointed. The location could not have been better. I arrived from the airpo... | 4 | null |
Great place to stay in New York
We travel to NYC regularly to visit our son. We have stayed at many different hotels and our room at this Marriott was the biggest one we have ever had in the city. Our room was on the 31st floor facing Times Square. Great view for News Year!! The elevators take a second to figure out, b... | 5 | null |
Diamond in the rough!
When first entering the property I was a bit leary. I thought I had been duped because the pics online of this hotel are better than what we actually experienced in person. BUT, they more then redeemed themselves with the services they offer and the location.
Six family members traveled from the P... | 4 | null |
Location,location,location!
Definitley book the Park & WiFi special because parking is outrageous no matter what hotel you stay in in Chicago!! Centrally located, we walked EVERYWHERE!! To the train that took us to Wrigley,beach & Lincoln Park Zoo! We walked to Millinium Park, a nice walk along the river in which is ac... | 4 | null |
Blissful Getaway!
We've stayed here twice now and there's just something so wonderful and magical about it! We've lucked out with the weather and have really enjoyed the roof-top pool. It's like being on a cruise in the middle of Boston! Go early to grab a lounge chair and have a nice lunch/drink. The staff is very att... | 5 | null |
Good amenities, uncomfortable breakfast
I've stopped in this hotel while I was on the way, rooms were still available in late afternoon, so I could deal a good price, around 75 USD without breakfast, available with surcharge. Good points: very nice outdoor pool, even if crowded, there were several families over there a... | 3 | null |
Customer Service
The staff at Sheraton Brookhollow is what makes it worth staying there. From your introduction at the front desk to the Sheraton lounge to checkout, the people couldn't be nicer. I have been there on and off for 2 years. An example is Alisha Martinez who works everywhere but has worked in their guest l... | 4 | null |
If all you care about is location, stay here! Wifi surcharge is $15/day!!!!
We stayed at the Milford Plaza for 3 nights, would NOT do it again! Do not be deceived by the pictures on the websites, this place is a building site! Waiting times at reception are ridiculous, ALL THE TIME! The rooms are small and very poorly ... | 2 | null |
Good value, not fancy but efficient
Excellent location if you don't want to stay too near Union Square which can be busy and quite noisy. The Embarcadero area, where the hotel is, is close enough to walk to Union Square but is quieter at night than the centre of the city, particularly at weekends. Club Quarters is chea... | 3 | null |
botched reservations
I was pleased to obtain a price $30 lower per night than any of the discount websites by calling the hotel directly to make reservations. However, despite my repeated conversations with them to remind them of our late arrival (one only 3 hours before checking in) we were told when we arrived that t... | 3 | null |
book here and be spammed for life
If you book a reservation w this Hilton, plan to be spammed eternally. I stayed at this hotel a month ago and cannot stop Hilton from spamming me. I have unsubscribed 2x, blocked each new message's sender email address and sent an email to demand that they stop emailing me, and still t... | 1 | null |
Bed may as well been on highway---night manager rude
I am a Marriott Platinum member and I stay in hotels 100+ nights each year. This is the noisiest hotel I have ever stayed in; if you want to sleep seek other accommodations. I am at a meeting so I am booked for three nights here and called the front desk at 5:00 AM t... | 1 | null |
Old Hotel but OK
This is an old hotel that could us some updating. We stayed on the fourteenth floor and the view was very pretty. The lounge atrea is closed on the weekend so no beverages but they did give you vouchers for the resturant downstairs for breakfast. The bath could be clean better the grout looks filthy. T... | 3 | null |
Colorful refuge from the rain
We stayed here with our 5-year-old son and generally found it to be a good deal and an enjoyable experience. It's very bright, colorful, clean and charming--staff was friendly and helpful, and having free parking on site was great. We really enjoyed the location, too.
The only complaint I... | 4 | null |
Westin Chicago - Ok rooms, good service
Good location, but hotel rooms are a bit worse for wear. There were open metal shutes opening onto pipes that couldn't be closed, bathroom ceiling paint peeling and aircon/heating was not working properly.
Housekeeping service was a bit bazaar - asked for my bed linen to be chan... | 3 | null |
Dirty Filthy Hotel Room
Dont fall for the nice professional photos displayed on their website. The reality is anything but. The hotel lobby looks fine but as soon as you enter their elevator, you get a completely different picture. After you enter your floor, you will get a great shock when you see the shabby, dirty an... | 1 | null |
Modern, clean rooms
I spent 3 nights at the Westin. It is a large hotel, beautiful lobby, confusing elevator system, but he elevator has a great view! I found the rooms to be very clean and quiet. My room included a small refrigerator. I was told that the rooms in the center tower are larger but don't have anything to ... | 4 | null |
Horrible, Horrible, Horrible.
Horrible,Horrible,Horrible. Not sure what was going on but there seem to be some kind of strike. All types of people chatting something, couldn't even walk through the lobby. I guess staff don't get treating so well, I cant image how the staff will treat there guest | 1 | null |
Ok but not great
Pros: Convenient, 24hr airport shuttle, large property with on-site starbucks
Cons: Long walk to rooms in outer buildings, dated decor, soft/cheap mattress
It was ok for a short visit but would probably look elsewhere next time. | 3 | null |
a big disappointment
I was looking forward to this hotel more than the rest on our recent trip to USA, so disappointed. I know it is old, being built in 1930, but the smell on the 23rd floor as you got out of the elevator was offensive and like it was from 1930 it smelled so old and musty. Luckily once in our room the ... | 2 | null |
Nice resort but falls short in some areas
Overall the resort is very nice, the grounds are immaculate and I love the architecture.
We started out in a room in the main building that had been remodeled, it was awesome, very large and nice, but way too noisy since the bar was directly below the window. We hardly slept th... | 3 | null |
Surprised to see a Kimpton hotel in such disrepair
Just finishing up a week stay at the helix in DC. I was disappointed in so many ways. When we arrived, the first room we were given was a double room despite our request for a king. When we got to the room the wallpaper was peeling off the walls in several locations. T... | 1 | null |
clean and comfortable
Hotel was clean and comfortable - attended as part of a convention, price was fair for a hotel at a convention. The website misled the 'club lounge' for Sheraton Club members hosting complimentary breakfast and happy hour appetizers - this only applies if you are a premier member their website gla... | 3 | null |
Noisey hotel...
I checked into this hotel late afternoon and at first I was impressed by it's renovated check-in area. The Receptionist was friendly and welcoming and I was looking forward to a peaceful night stay.
As soon as I got to my room I noticed there was loud music from the next room. I logged on to check my em... | 3 | null |
An overnight in Seattle
Old but well maintanted hotel with good complementary breakfast. The non-smoking rooms were somewhat smell like smoking rooms. Parking fee (we didn't rent a car because of our short stay but other members from our family did) was pretty stiff. Located within walking distance to Space Needle but ... | 3 | null |
Prisonstyle View and Poor Management
I am writing this review as a concerned Hilton Honors Diamond member. This is not your typical Embassy Suites and I can not agree with the many positive reviews on here.
This hotel has many interior rooms facing a bare concrete wall about 6 feet from your window.
The front desk is p... | 2 | null |
Close to everything-near the hustle & bustle
I stayed here on April 13 & 14 2012. The hotel is HUGE!! We had a very nice room, a great balcony overlooking the front of the hotel. It is very clean, close to shopping & restaurants. It took only mintues to get to Rodeo Drive, Hollywood & Sunset Blvd. Very helpful staff an... | 5 | null |
Beautiful Views
Great Place to visit for Wedding Anniversary. Great Views from rooms, Great Staff. Best place to dine is Frank & Alberts. Had a Great Server named David H. he showed us Great Service and Great Food. A+. | 4 | null |
Horrible service
This is a horrible place. The worst front desk I have ever seen. I gave them a credit card at check in and ordered a movie. At 7:30 AM I got woken up by someone telling me that I needed to come to the front desk and settle up my bill. I couldn't believe it. They then called me two more times before che... | 1 | null |
Awful
I was in town for one night to attend the NRA Show on Monday night. When the room was booked it was stressed that it must be non smoking. When I checked in I again asked if the room was non smoking and was assured that it was "as booked, non smoking". I checked into my room and dropped my bags quickly to join my ... | 1 | null |
Fantastic location
Another vote for the Park Hotel. We chose this hotel on the basis of tripadvisor reviews and were not disappointed. As others have said, it is a no-frills hotel, but it was clean and beds were comfortable.The location was so central and we really felt we were in the heart of things. Gateway to chinat... | 4 | null |
Great conference hotel
Recently held a corporate 2 day meeting here for 80 people and everything flowed really well. Worth a mention are the staff who were super helpful, polite and a pleasure to do business with.
I was very fortunate to have a room upgrade and not sure I have ever stayed in such a huge suite, it was ... | 4 | null |
Confused unfriendly staff, confirmed reservations not honored
I am a Marriott Lifetime Platinum and booked a stay at the Marriott Downtown. We were to arrive after midnight and I called two weeks before my stay to advise them of this and to also request a non-connecting room with two queen beds. The day of our stay, we... | 1 | null |
Disgusting , poorly staffed and worst stay ever...
This one tops the cake as there was an lrish junket of some sort here for St. Patrick's day and l have never seen anything like this in my life. People actually passed out on the lobby floor. No staff and what staff was there was actually afraid of the loud and drunken... | 1 | null |
A problem for business travellers
I stayed at the Grand Hyatt in early October 2012. I was on a business trip and highly dependent on my computer to operate in the hotel. When I tried to get connected it would not work; I was connected by the hotel operator to a service in Guatamala City - and was on the phone with a y... | 2 | null |
A fantatstic girls weeks
just returned to UK last Sunday after a fantastic week in New York with my daughters. The hotels could not be in a better location and yet it is peaceful. The room we booked was quiet and away from a lift as requested. The room was bigger than expected and plenty of space for a week.
The hotel ... | 4 | null |
Good Location; Noisy Rooms
I stayed at the Hilton San Francisco Financial District for one night in June 2012, after purchasing my room on Hotwire. The room is slightly outside of what I would consider the financial district, but still close enough to walk anywhere you need to go. Although the hotel itself was smaller ... | 3 | null |
Worst service of my life!!!
We got there a little early and had to wait for our room to be ready which was okay because it was 2 and check in was 3. By the time 3 comes around we ask for our room and its still not ready. We drove for hours to get there so we were tired but we didnt let it get to us....at first. We wait... | 1 | null |
Poor Front Desk and Room
Driving in on I-10, we called the front desk and talked to Eric. He didn't know what exit number we should take! The room had different color touch up paint on the walls. The caulking around the tube and bathroom was applied with a trowel. It is the least expense HIE in the city for good reason... | 1 | null |
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