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Stay somewhere else! Stepped in DOG POOP in the hallway the first morning. Very basic rooms. One working lightbulb out of 6. Air works great, but there is very very thin bedding and therefore you freeze all night even with the heat on. Bathroom was mildly disgusting and the shower spits out water like it's on it's last...
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Go further down the loop My husband and children were looking for a room to stay while we visited six flags fiesta Texas and since he stays at holiday inn for business we thought we'd give them a shot. First off they offer NO continental breakfast at the very least. Come on how hard is coffee juice and doughnuts? Inste...
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Great Location We stayed here two nights in July 2012 while attending a Rockies Baseball game. The staff was very helpful and the room was clean and comfortable. There are a lot of restaurants and shops in the area and near the highway.
4
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Great location great price. I booked through Priceline for a 4 star hotel in Indy and Hyatt turned up. It offers self check-in which is easy to use and thoughtful (you can choose bed, floor, etc). The room is spacy and classy. Bed is comfortable. The view outside is great from 20th floor. They even offer a small tube o...
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Affordable, yet Trendy, New York style hotel located in Capitol Hill Stayed for one night for a quick visit to DC. Booked the room two days before we went. Got a package that included cupcakes and red wine, for the same price as a regular room. This was great! Delivered to our room right after we arrived. We were able ...
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Mixed Feelings I have mixed feelings about our stay here. THE POSITIVE: I'm a HUGE aviation buff, and we had an amazing view of landing and departing planes from runways 25L/25R. If you're even remotely interested in airplanes, you can be entertained for a long time just gazing out the enormous window. Bring binocular...
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Great experience The location was absolutely perfect, right in the heart of manhattan and walking distance to just about everything. great staff and very clean rooms.
5
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"Worst stay of our Southern vacation" NOISY!! No sleep due to loud cooling unit and all night street construction noise. Why pay $200 for a cookie? Staff was very unconcerned when I reported the sleepless night (almost like they are very used to hearing this complaint). Also, a hotel of this caliber should at least hav...
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Very Cool Cool hotel, incredible location across the street from Lincoln Center. Do not get an inside room-it overlooks an airshaft. We were upgraded to a suite by the manager.
5
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A Good Layover Hotel By the time your arrive on a 13 hr gruelling flight from NZ, endured the queue at US Immigration then a quick pick up is what you need. My wait was 45 mins...too long when you could see the hotel but carrying surfboards made that mission impossible. When they say after calling the hotel,to wait out...
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If You Like Vomit Stay at The New York Palace At The New York Palace we had the worst hotel experience in 30 years! The sheets and towels and the room had a overwhelming smell of vomit. We immediately went down to the reservation desk and spoke to all of the reservation agents including the reservation manager. Every o...
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Paper Thin Walls!! Poor Renovations! Harassing Mgt. Stay Somewhere Else Let me first say that the staff was amazing! They were very nice... unfortunately, my experience ended up the worse! This is a "remodeled" old hotel that NEVER received privacy walls updates. I stayed in the Presidential Suite, received noise compl...
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Right in the heart of Downtown Lovely rooms and fabulous service from the moment we arrived until our departure. happy hour in the Chris Ruth Steak house lounge which meant half price off drinks and appies. (4-6) Dinner at the Cheesecake factory in the same block and it was fantastic. Hotel was a nice walk to Pikes mar...
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No consideration - this is not a hotel, its a nightclub Visibly this hotel makes more money on the nightlife aspect than accommodation, as there is simply no consideration for hotel guests. They had let a Swingers club set up shop on the 4th floor in the room next door and around, which enabled 15 couples to make indec...
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The IKEA Hotel We stopped here for just one night before leaving early to fly out of LAX. The hotel had allegedly been recently renovated, but the design was pretty hideous - grey corridors that made the place feel like a concentration camp, dark and dingy rooms (ours was painted a dark and grubby deep purple), and wit...
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Got what you need in a nice atmosphere Stayed here on a business trip during four nights. It's a very good hotel with complimentary breakfast and also complimentary drinks plus food on Tuesday, Wednesday and Thursday evening. The hotel is not in the city centre but it was close to the company I visited. It's located a ...
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Poorly Maintained I had had good expriences with Microtel on the East Coast, but this was a different story. It appeared to be another motel that microtel had bought. The halls reeked of cigarette smoke. The carpets were stained, and the funishings looked old and worn. The refrigerator in our room was big and appeared ...
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Just okay When I travel, I often stay at a Hampton Inn because I value their consistency. However, I have to say... I was really disappointed in this property!! The staff was nice, and the food and service was as expected, but the hotel is in dire need of some TLC.The hallways are hot as everyone described, as well as ...
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Exceptionally small room and below average quality The location of this hotel is excellent but that's the only good thing about it. We realised it would be small but that didn't prepare us for how compact the room is - I've had more space in a bunk bed in a hostel! We asked for a high up room and they gave us the 6th f...
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Great location for not a very nice hotel I recently tried to book a hotel in the financial district of San Francisco. Due to a conference, all the major hotels were booked, but the Baldwin had a room for $129 / night. I was coming for business without a family, so I booked the room. Upon arriving, I was disappointed. T...
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Unfriendly receptionist Stayed here on the first and returned on the last night of a Virgin East Coast tour of USA and Canada. Had booked two beds in the same room since travelling with my 19 year but they had allocated only one. Spoke to the same receptionist on both occasions and was left feeling she was doing me a f...
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One of my favorite hotels in SF, and I've stayed in many I have stayed here several times over the past year, and with the exception of my first stay, the service has been extraordinary. The first time I stayed here a few months ago, the service of the front desk wasn't very welcoming, and I wasn't expecting constructi...
5
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Good service, but know what you're getting We spent a week through a time share exchange. The hotel was very attractive, the service was very good. However, the Ballet room (which is the smallest) is pretty darn small. A bit difficult for two folks for an entire week, you have to just pile stuff in the corner or stuff ...
3
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Great location, good price Stayed here for six nights in July with wife and daughter for family vacation. Room was nice, clean and thankfully has a room safe which was very useful. The location was perfect as it was walking distance to everything. It is also close to CVS and Walgreens for beer, soft drinks and munchies...
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Customer Service Feedback Overall, my stay at the Affinia Manhattan Hotel was great! This was my second time staying at Affinia, and the service was excellent. In addition, what motivated me to write this review was the excellent customer service I received from Jenna. From the time I checked in by the front desk, Jen...
5
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great customer service just wanted to comment on how much help Darryl Hulon was. He was very friendly, helpful and professional. he definately made my stay at crown plaza very pleasant. thanks Darryl. The gym needs a lot of work though, everything was broke and the ceiling tiles above the treadmills had to be removed s...
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Good hotel only if paying $70 or less I had reviewed TripAdvisor prior to a weekend trip. San Antonio hotels can still be pricey in August even with a 2-week advance purchase. Arranged a stay at BestWestern for it's 2-week advance price that I was comfortable with. This hotel is not a super quick drive to downtown attr...
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Disappointed I paid extra to upgrade and have a terrace and didn't get the upgrade or the terrace. The rooms are very small; the very low water pressure will keep you in the shower for some time. The small square pillows provided were not sufficient to sleep on; who do you know that sleeps on a square pillow? The only ...
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Find something better The hotel was far too noisy. Used ear plugs and STILL had a hard time sleeping. The room didn't have enough towels stocked for the number of guests even though they knew ahead of time given our reservation. No fan in the bathroom. You get what you pay for.
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Highly recommendable Excellent Back Bay location, within walking distance of lots of restaurants and nice shopping. Very close to a subway station. Rooms are nice and comfortable, a bit old-fashioned but so different from the standard room we can get everywhere. Reasonable prices (except the valet parking...). Outstan...
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Business travelers beware! I've stayed at this hotel many times and am a preferred SPG member, but it simply no longer qualifies as a 4 star hotel. The staff is woefully untrained, the management absent, and the rooms are substandard, at best. Even the new tower is full of creaks, groans and noises (HVAC related) that ...
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Really? Truly a beautiful property and a great location. Unfortunately management has to decide whether they want to be in the club or hospitality business. PH-D, the night club on the Penthouse floor (12th floor) is obviously a very successful venture and a huge profit center for the hotel. Our whole stay was ruined b...
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Awesome Service, Great Views I was immediately welcomed by warm concierge and an awesome view. This hotel is definitely on the edge with the water literally below your room if you opted for the ocean side like I did. Supposedly, when the Beatles stayed at the Edgewater they fished right out the window. The decor is war...
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So so We don't liked the central cooling system. We booked two rooms. One room was very cold while the other not. When we asked how to operate the thermostat, they told every room has the same temperature but it was not true, it was visible on the thermostat that one room had 69 and the other had 72. The other thing w...
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convention stay Parking was really expensive, the dining areas were crowded for our event. Stayed here cause out convention was here and they gave us a decent rate. We only had one meal and it was hot and good, with good service. the room was so tight the servers were always bumping us.
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Convenient but noisy I stayed in this hotel for one night in order to attend a theatre performance nearby. It was very convenient, and the beds were clean and comfortable. It is an older property, and otherwise pretty shabby, but fine for the purpose. The hotel itself was pretty quiet, but there was an unusual amount ...
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Lazy Front Desk Clerks After hanging out for hours at front desk cuz there was no early check in---and numerous rooms were available there was no effort by front desk clerk to even communicate with the housekeepers either because they dont speak Spanish or he just plain dumb---but i did and they told me they had plenty...
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very disappointed The room was very fatigued, the toilet rocked and clanked when sat upon, and the window whistled when closed so it was noisy when open or shut. I reported that the Wifi didn't work in the room after having made sure it did in the lobby, and it took a day to reset the room we were in (or the building I...
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I wish I chose a cheaper alternative If it's just for a layover or a night, I could have gotten a cheaper alternative. Hotel is decent enough.
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A short break in DC (late review) We stayed at the Palomar in late April, for a 5-day break, bought as a package with British Airways via their website. The location of the hotel is not central to DC; however, it is located within 5 minutes walk of Columbus Circle on the Metro. The hotel is comfortable, modern, stylish...
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Convenient to downtown -- but very, very small room Front desk personnel were most helpful -- hotel is a little dated. Overall ok for a short stay; however, the room was one of the smallest I have stayed in for over 2 years. Could barely get between the bed and desk chair to access the bathroom. Tiny, tiny
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Very noisy This is a very noisy hotel. Annoying music is played very loudly from the entrance, where the bell men stand, and can be heard all through the night. There does not appear to be any point to this music, except to annoy as many people as possible.
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Stunning! Talk about your perfect WOW! My husband I and spent one night there and can't wait to go back. Hotel, grounds, rooms....all amazing. If you find yourself in Phoenix looking for a hotel, put the Arizona Biltmore at the top of your list.
5
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Terribly disappointed Rooms in great need of total redo! Front door frame broken so security lock was not much good, shower door handle broken, garbage under the bed, sliding door off runner, 10 minutes to get hot water in the shower, air conditioning did not work. Very disappointed
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Wonderful hotel in a great area We visited the Hotel Elysee on our trip to New York beginning of May. It is lovely! The rooms are spacious and well furnished. It looks like a grand hotel. One of the best thing: Free breakfast and free wine and cheese reception in the late afternoon. Great location, many sightseeings in...
5
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Worst hotel ever!!! This was the worst place we have ever stayed. We booked a night because we were leaving on the fascination the next day. There was mold in the shower as well as on the walls in the bathroom. The microwave was filthy, the refridgerator didn't work (we had insulin we needed to keep cold), there were c...
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Good, nice, inexpensive Holiday Inn near Logan airport I stayed here because I had a flight early in the morning and had to be near Logan airport. The hotel offers nice rooms, nice breakfast and is much closer to Logan airport than a map shows. It took me just 10 minutes to drive there, sign posted all the way. The are...
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Fair enough A friend and I stayed at the da Vinci for four nights. The room was quite spacious and clean. The hotel is fairly well located. The staff was very helpful. It wasn't particularly cheap for what it is, but that's what you get in San Francisco, I guess. On the negative side, the breakfast room was utter chaos...
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Great location and staff at Amalfi Hotel We planned to stay 2 nights at the Amalfi for our 10th wedding anniversary. We ended up having to cancel our first night because our flight was cancelled due to weather. The staff were awesome. They didn't charge us and were super helpful and they put a bottle of champagne and c...
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Below par La Quinta I have stayed at numerous La quinta hotels throughout Texas, I often choose this chain because there are rarely any surprises, their quality standards always seem to be uniform across the board regaurdless of the location. Unfortunetly this location is the exception. While standard La Quinta propert...
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Lovely hotel, good food, odd pricing policy As others have said, the hotel is in a beautiful building in an excellent location. The guests rooms appear to be converted from large offices. Repurposing was done well, however, preserving many of the lovely architectural details. Despite the location, the room was quiet. I...
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Great Deal in Harlem! Have just returned from quick trip to New York City where I stayed at the Aloft Harlem. The hotel is quite new and therefore everything seems to be shiny and clean. The staff are very friendly and very helpful and the rooms and furnishings are modern but simple. Although it seems to be a bit of a ...
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Do not stay here!!!! 1.Rooms were just marginal for the price we paid. There were marks on the walls and doors. It was just sort of clean. 2.The furnishings looked like bad imitations of something more elegant. It is like the hotel tried to make it look good for with less expensive items. 3. At one point there was a m...
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Great location, noisy doors and slow internet Title says it all. Awesome location for business, and that alone likely trumps the complaints. The issue with the doors is that they slam and so whenever someone departs their room you either get a jolt if they are next door, or you hear the loud noise if far away. The inte...
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In one word: location 2 reasons to choose this hotel are its location and relatively cheap price. Besides, there is really no other reason. The rooms are small, it looks like a cheap motel and not like a hotel, breakfast is served as room purports to be called a lobby, but because it's small and there is no place to si...
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Time Travel Problems The rooms have been nicely redone and the location is a good one. The renovations in the lobby are still ongoing so don't expect much there. My time troubles involved three things. First, they have the World's slowest elevators. Stay on a low floor and at least use the stairs on the way down. Seco...
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Just fine, if I could have stored my clothes in the lobby... This was our second stay in the Roosevelt, which is nicely located in midtown. On the first occasion the room was fine, everything worked, and we had what I thought to be a "normal" room...i.e. the room had a dresser so that we could unpack. On our second vis...
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Perfect for a trip to Universal Studio's My husband and I stayed here to attend a concert at the Ampitheater on the property of Universal Studio's. We did take the free shuttle (shuttle ends at 9 pm) to Universal Studio's but the second day walked. It is a very short walk, literally across the street which is great. S...
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Great location, service questionable For a 4 star hotel in the New York financial district, I was utterly surprised when I asked the front desk for a hotel umbrella to walk to client meeting a few blocks away, that they don't supply any, and pointed to the shop for guests to purchase. Staff in the lobby, mostly bellhop...
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central and convenient i stayed at the Sofia for 6 nights while exploring San Diego. it is a smaller little boutique-style hotel right down in the middle of the city. the desk staff and concierge were helpful and welcoming. it was easy to walk to the nearby shopping centre at Horton plaza, the Ralph's grocery another b...
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Return location Great location for Washington sites, many in walking distance. Cheerful and great personalized service with a smile by dining service provided by Diana and Eugene. Breakfasts are amazing, compliments to chefs! Room with King bed very comfortable! Highly recommended......
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Is this place really as good as Tripadvisor raters say???? We booked six nights here through Priceline, to celebrate our anniversary, due to our wanting a pet-friendly place near the beach and the "rave" reviews here on Tripadvisor. BIG MISTAKE!!! Yes, it's right by the Ocean Beach Pier and Newport Avenue, desk clerks ...
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Great rooms, bad everything else... Great style & design... Hip, contemporary, & stylish. Rooms are great!! Everything else is REALLY bad. Service, F&B, & even safety is ridiculous. This would be a perfect hotel if you're in town on business or vacation & not going to do much in the hotel except sleep. I was in for a 4...
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Opulence and Fun The Omni Shoreham is a grand hotel located in the Northwest corner of DC. The lobby is large and impressive and a fun place to sit and people watch. The clientele is a vast mix of high society, business people, and regular tourist. All are treated with the same courtesy by the hotel staff. Our room wa...
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Excellent Location--Great Value! Absolutely loved this hotel--great value, beautiful room, awesome location. Shuttle books up very fast so I'd recommend booking as soon as you check in if you want to use it. We also used the monorail and it was great! Within walking distance to the Needle, Pacific Science Center, shopp...
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good location for moscone great staff but will take you when a convention is in town The location was excellent and the staff were really the best in every position at the hotel. No fridge in the room (for a 6 day stay it would have been nice) The only thing I didn't like was the fact that I called the front desk and t...
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Everything went wrong When we arrived they were swamped and fully booked, so we got a subpar room looking directly at a wall with no cell phone coverage and the hotel phones were down. When they called to see how we liked the room we said it was very disappointing, so they agreed to move us the next day. after packing ...
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Try the Residence Inn This place has been renovated recently - but it should have been demolished and reconstructed. We had a room (suite) on the street side facing west - NOISY and hot!!! The a/c didn't put out enough cool air. Luckily the engineer on site added a little more juice after we complained and things got a...
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Microtel Ft Worth North Oct 2012 Stayed there three nights this past week and was very impressed. The outside area was kept and clean. The lobby was sparse but clean also. There was a strong smell in the lobby; like some kind of cleaning product. We stayed in a queen suite on the third floor. The room as clean, the bed...
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Great Staff, Great Price, Great Location One of the best priced New York hotels you can find. The location is great - close to gramercy park and union square; lots of bars in walking distance. Hotel staff is EXCELLENT (Matt especially) - great suggestions and takes the time to point out some truly local gems. Lobby is...
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Good location The location was great as it was close to all. Be careful, whenever you ask someone, they say it is a 15 minute walk. It is a little longer than that, but still walkable. The service was outstanding. The staff went out of their way to help!. The rooms were spacious and comfortable. I know you don't book r...
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Great Location I think I have stayed at everyone of the Starwood properties in the Chicago area (well, maybe not everyone . . . but a lot). The Westin Michigan Avenue is just a great location. It is really a business travelers hotel - although, I am continually amazed (I have stay there a few times) a the number of Mir...
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Great price for a great hotel We enjoyed our second stay at this hotel. The staff is very friendly and willing to help--even going out of the way to make our stay better. Thank you!
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And Waiting, And Waiting Twenty minutes into my second request for a wine glass and a corkscrew so I thought I'd take this opportunity to review this "full service" hotel.... (Note: this is my 5th stay at this hotel so far - it's a corporate preferred hotel, hence the repeat visits. I've stayed in various Hyatts 25+ ti...
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Dark, dank and musty rooms Don't let the pictures online fool you. Rooms are dark and musty smelling. Would not recommend this hotel.
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Really awesome! Hotel was very clean and I was very impressed with the kitchenette. Service was great! Hotel location was among lots of restaurants and shopping.
5
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Typical Residence Inn This is a very typical Residence Inm. I have nothing to complain about the hotel. I recently stayed at a one bedroom suite which was very pleasant and clean. This Residence Inn staffs were very professional and courteous. I was quickly checked in. The hotel is located within walking distance to th...
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Thanks Ken & the Park Central Staff! My wife and I came to NYC and stayed at the Park Central July 13th through the 16th. Before our stay, I had contacted the hotel about some Broadway show recommendations and immediately received a friendly response back from Ken Cioffredi on the Reservations Team. Ken gave us a lot o...
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OU-Texas The hotel was very clean, and the staff was courteous. The hot breakfast was good. I'd defenitely stay again. Just sorry we weren't there when Big Tex caught on fire at the State Fair.
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Awesome Staff! I recently stayed at the Crowne Plaza - Brookhollow in Houston and had a great experience. The staff at this hotel is superior to most that I have stayed in and I travel regularly. Rizwan Marfani at the front desk was great during my check in. He was on the phone helping a traveller find the hotel and wa...
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Great location. That's it. Rooms too hot, mice in the first room I was in. Staff gave me wrong info about my room multiple times. Was told I had to move twice and then was told I didn't have to move at all.
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Wonderful Team Thank you for making our stay wonderful. The team went above and beyond with service and every time I turned around there was someone there to assist me. I wish you luck as you transition to a Doubletree and look forward to seeing the newly renovated hotel.
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You Get What You Pay For I stayed in this so-called hotel for one night and never again. Staying there greatly reminded me how unsuccessful I was in life that the hometown boy who wanted to return to the city I was born and raised in had to end up in this flophouse. The rooms are 6 x 8 with a bed and night table. I was...
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OK for basic lodging Basic room. Air conditioning not reliable. TV cable became non-functional on first night stay. Excellent shuttle service to airport.
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First Trip to Charlotte Made Great We spent our first trip to Charlotte at the Residence Inn. The people at the front desk were very nice and welcoming, and we arrived from a 13 hour train ride from New York and after we checked in, we immediately went to the hotel restaurant. John, the restaurant manager/bartender was...
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Fun In San Diego Great hotel and great location. The hotel itself was clean, the staff was friendly and helpful and in general it was exactly what we were looking for in a family friendly hotel . My only complaint and it is the reason that I gave it four stars instead of 5 is that there was a really foul odor at times ...
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Great Location in Manhattan" i Loved the stay and the rains in NY.....Affinia rooms are equipped with flat-screen TVs and in-room movies. Seating areas and coffee makers are also included. Select rooms have kitchenettes with refrigerators and microwaves, and the hotel offers a convenient grocery shopping service.The ho...
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Great place and location Hi; I have to warn I tend to stay far away from chain hotels like Marriott or Hilton and prefer boutique hotels as a rule. So, if you like "big brand" hotels, I might be biased in my views. Back Bay Hotel is located in an excellent location. You can walk to everything, parks, tour stop, restau...
5
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I will never stay in a Hilton again The hotel was clean, in a perfect location and the staff were friendly. However, the noise from the street and the elevators were disturbing to our sleep. There was no coffee maker or hot pot in the room to make coffee or tea. The staff told us they had an agreement with Starbucks an...
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Breakfast Area Needs Help Stayed here during NY Ranger hockey playoff game. The location is excellent as it is only a couple of blocks from the Garden and Penn Station. Everything else was average except the carpet in the room and the breakfast/food area. The room carpet was worn in all traffic areas and looked soiled....
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Some good some bad........ The positives - room and bathroom are large, beds are comfy and linen is really good quality, the outdoor poor is heated, location is excellent for Fisherman's wharf. The negatives - hotel is noisy - cleaners start banging around at 7.30, fire doors bang constantly throughout the night, and ...
2
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Undergoing Renovation Hotel is undergoing a significant renovation. I didn't hear any construction noise. Service was good. Room was nice if small.
3
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Great Location, Friendly Staff. I stayed here one night while attending an event near the hotel. The location is fantastic - close to Dupont, White House, etc. Staff were helpful and friendly. I had a nice, clean room with a decent view. Props for having "green" soap and shampoo (smelled great too). I appreciated the a...
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Showing its age, but still expensive The hotel is very close to the airport and is thus convenient. However, the rooms are well insulated as I never heard any airport traffic. My room was a decent size. The downsides are - - expensive - pay to park - restaurants are so-so - front desk personnel were pleasant, but res...
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Days Inn Woodlawn Rd. Near Carowinds Average stay for an average price near the light rail. This hotel with minimal expense could easily modernize for today's traveler. It is in need of more outlets for all the things people have to recharge nowadays and much better lighting. However, the bathrooms are clean and the be...
3
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Service was terrible Stayed there twice in the past 3 weeks, both for business. First time was only for one night and the service and the restaurant was actually quite good. Stayed there Apr 24-26th and what a difference a few weeks made. The service was absolutely terrible (mainly the day staff, evening was ok). Had t...
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Fantastic place - very accomodating My wife and I recently stayed at the Brown Palace for our first anniversary and had a wonderful time. We were there for the wine cascade in the lobby and the event was very magical. From the moment we walked out of the car there were people waiting to greet and help us. They rushed o...
5
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This place needs MAJOR HELP Before I booked a reservation here, I thoroughly read about all the pros and cons of the Georgetown Inn and, to my eternal shame, I stayed here anyway. What a mistake. Yes, it's nice to be able to stay at a place in central Georgetown that's close to the University. Yes, it's nice to stay at...
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Best Hotel in Downtown Houston - Great service at a great price! This hotle is the best in Downtown Houston. Close to the courthouse, the ballpark and the convention center. Great service at a great price!
5
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Loved it!! We just returned home from a 3 night stay. I loved our room with its mission style furniture. It was super clean and quiet. We were on the 4th floor in the back and never heard a sound from outside. We never even heard any slamming doors or people running in the hallway, which seems to happen everywhere else...
5
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