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Very nice - but good luck getting restful sleep
This hotel is huge but never really felt over crowded. When we were there in October 2012, they were in the process of renovating a lot of the rooms. We got a newly renovated room and it was very nicely done and very clean. Our room was on a top floor and we had a view of... | 3 | null |
Racial Profiling?!?
Last week I witnessed a Black female Renaissance security guard hassle
a nicely dressed Asian girl sitting in the lobby. The employee did not
bother others who looked to be doing the same thing. Apparently the
employee told the girl to leave, which she quickly and quietly did. Why must you always
"p... | 2 | null |
Loud construction every day
I never write reviews, but I feel compelled to write this review. I have been staying here regularly for work. The hotel staff is very friendly and the beds are comfortable.
Unfortunately, outrageously loud construction is conducted on the building beginning at 9 am every day. That's not all... | 1 | null |
Never again. . . never!
Booked this place several months in advance, to stay for a week, because me, my boyfriend, and my friend, were attending an Anime Convention(A-Kon 23) several miles away. Checking in, we were told we couldn't split payments between cash and a credit card, it had to be one or the other. When we g... | 2 | null |
Interesting Stay
I stayed in a Junior Suite between July12-15 and wanted to let you know about our stay. First I would love to say I loved the Hotel and location, but there were some major issues I think need to be addressed for a 4 star Hotel that we paid a premium price to stay at.
We arrived around 10pm the first ni... | 2 | null |
Never again...stay at the Peninsula instead!
Made to wait for room at check in for two hours.
Rollaway bed was brought to our room after three requests at 9.30pm, for our young son!
Late night partying in next room from 1am-4am. They were asked repeatedly to quiet down but did not, so we were told we could move rooms. ... | 1 | null |
BED BUGS BED BUGS ITS JUST THE BEGINNING
this just proves that no hotel is safe from these pests. The view looking at NJ is great if your really into panoramic views of the Garden State. Its also really trendy and cool but the bed bugs are a deal breaker. I hope this was just an isolated incident. The location is also ... | 1 | null |
Booking a reservation
In attempting to book a reservation
DIRECT WITH THE HOTEL,
using Corporate Lodging
I was told they had blackout dates,
The room was available,
but only for two days of the four days needed.
Corporate lodgings contract said otherwise.
WORD To the wise
STAY CLEAR OF THOSE WHO DO NOT HONOR THI... | 1 | null |
This hotel is awful!
I'm not sure why this hotel gets such good reviews. My experience was extremely unpleasant. The front desk person that checked me in was rude and condescending, My room stunk of cigarette smoke, there was no air conditioning, the wireless network rarely worked, and the place was dirty.
I stayed in ... | 1 | null |
VERY UNHELPFUL STAFF
I stayed at this hotel as an employee of another Hilton property and I was very dissatisfied. As a nother Hilton employee, the service of the front desk and housekeeping was not up to standards. I left a backpack in the room, and have called the hotel on multiple occasions and left message for the ... | 1 | null |
really?
So I was very excited to learn that we had a weeding to go to in San Diego. My fiancé and I decided to stay the night with another couple and make a nice trip around the wedding we were attending. We rarely get a chance to have a night away from the kids and were very excited.
We showed up early, around 2:00pm... | 2 | null |
Do not stay there!
I am a Starwood Preferred member and was treated horribly. It started wtih the shuttle - it drove straight past me despite my waving my arms at it like a wild woman and being in the right zone for the shuttle buses. I called the hotel and they said they would have the driver circle back around for me... | 1 | null |
Lovely Hotel
Had a lovely stay at this hotel. Great location. Friendly and helpful staff. Definitely worth staying here. | 4 | null |
Good location, Terrible service.
Overall, the hotel was an average (at best) experience. Not great linens or any extra blankets in room, semi sticky carpets in room, shower temperature was either scalding or freezing, hair dryer did not work, main elevator was questionable and in room thermostat was all over the place ... | 2 | null |
Great Location but dated hotel
We stayed at this hotel for 4 nights at the beginning of October. The hotel is in a fantastic location and the main reception of the hotel is lovely however, the internal corridors and rooms are very dated and very much in need of a bit of upgrading and a fresh coat of paint. The rooms ar... | 3 | null |
We left disappointed ...
The pictures on internet are different than the reality. Well located, but that's about it. Smelly carpets, and staff members saying there is nothing to be done...20 minutes wait to get down in the lobby in the morning, and staff members saying it's normal, elevators brake down twice a week...V... | 2 | null |
Quick overnight stay ok
This inn is in a very nice setting near I-95, and was close to the business we needed to go to. It is apparently an older inn, though, with rooms opening to the outside. Ours did open onto a courtyard. It was quiet which was very nice as we arrived rather late. The beds were comfortable, and the... | 3 | null |
Dated, older, not very clean. Badly needs a makeover.
This is a very dated Hampton Inn. The central heating/cooling seemed a bit iffy, the fan is really loud and because it turns on and off, it can be a nuisance if you are a light sleeper. I don't know why but my allergies acted up horribly after staying the night, I i... | 2 | null |
OK for tourists, bad for families and business travellers
I was a guest from Nov 16-18, 2012.
The hotel is rich with history given its 150+ year age. Location is great and right next to the Alamo and a little over a block to the best part of the Riverwalk. Close to lots of shopping. The courtyard pool is large although... | 2 | null |
Staycation
My husband and I just stayed 1 day because we were there for a concert at Nokia Theater. We are locals, but didnt want to have to drive home after concert. The room was very nice and modern, no complaints there. Unfortunately it is "under construction" so nothing was available (no bar, no restaurant, no fitn... | 3 | null |
Perfect Place to Stay in NYC
My wife and I stayed 5 nights and were upgraded at check-in to a large deluxe room. We were truly amazed by this wonderful hotel in the center of Manhattan, its excellent service, modern facilities, gorgeous bathroom and a very comfortable bed in a super-sized room with a walk-in wardrobe. ... | 5 | null |
If you are drunk, or just want to be, stay here.
The ethos of this hotel, if there is one, is that of partying until dawn. The lobby becomes an extremely crowded and loud club in the evening, and stays that way until at least 2 a.m. We stayed when in town for a gig at the Greek Theatre in Griffith Park - it was chosen ... | 2 | null |
Not your typical Four Seasons
My husband and I just spent 4 nights at The Four Seasons Austin. Like others in the chain, it is a beautiful property and it has a great location. The rooms and hallways are small however. Our mattress was not great, leading to several uncomfortable nights sleep. The staff will do whatever... | 3 | null |
Excellent Location
Hotel hospitality was very nice, welcoming staff and I was able to check in an hour early from my told time. The only downside is the parking as there is none. But there are surrounding parking stablishments and parking meters. Weekend is best as you park at a meter you don't have to pay after 6p nor... | 4 | null |
NOT in Times Square
Where do I start?
Do not be fooled by the title - this hotel is NOT in Times Square. It is in the Garment District. Times Square is between 42nd and 47th Streets...this hotel is on 35th.
The door key machine was broken when we arrived, so we got sent upstairs and our 2 bags had to be brought up late... | 1 | null |
A Nice property in a colorful neighborhood
I was not looking forward to staying here, I usually like a little more high end properties and like to stay downtown. But the prices that week in the city were absurd and I basically had no choice. I was also a little worried about the reviews I had read.
To start- the front... | 4 | null |
Go somewhere else
Stayed at this Hotel as an inclusive part of a USA tour.
Location is good and that's about it. No food or drink available. Dowdy room. T.V. not working. Light bulbs not replaced.. Room not well serviced by chambermaid. One section of hotel apparently occupied by long-term student redidents. Do not kno... | 1 | null |
Great Location
If you want a hotel that is right in between Times square and Central Park this place is perfect. We picked it last minute, not knowing where to stay, I was very happy with our pick.
We didn't spend much time in the hotel but it had everything.
I got a very good price on one of the last minutes hotel s... | 4 | null |
Tired, Very Tired!
We spend 5 days at L'Enfant Plaza for a conference, Let me tell you, this place is tired and in need of a massive upgrade! Take the check-in area, there is a huge column in the middle with patrons endeavoring to find where to stand. Folks behind the counter were not helpful nor appeared interested in... | 1 | null |
Poor customer service at the Hilton Garden Inn in San Antonio.
I stayed in the Hilton Garden Inn hotel in San Antonio near the airport (Room # 430) on June 29, 2012 and I was satisfied with my room but NOT satisfied with the check-in process and the hotel manager. I arrived at the hotel at 4:00 PM on Friday, June 29, 2... | 3 | null |
Impeccable Service, Disappointing/Cramped/Noisy Rooms
We stayed in Seattle as a stop-over on our way to Hawaii from the east coast. Since this wasn't the ultimate destination, we didn't want to pay top dollar to be in a fancy hotel. Unfortunately, the old adage is true... you get what you pay for. This seems to be a ve... | 2 | null |
More like Grand Central Station than a W Hotel
I have stayed in many W Hotels in the past and this hotel should be stripped of the brand as the customer service, ambiance and decor are anything but W. It reminds me more of an airport hotel with no personality, a ton of people with suitcases and no service whatsover.
Wh... | 1 | null |
Good Location, but Noisy Rooms
This hotel is a mixture of pluses and minuses. On the plus side, the rooms are attractive and clean, and the prices are reasonable, at least by mid-town Manhattan standards. Another plus is the location: near both Times Square and the theater district, and also within easy walking distanc... | 3 | null |
Basic hotel
The hotel is quite basic - but you get what you pay for - Its near loads of shops, eating places and bars, and about a 2 min walk to all the main bus stops. We only had one problem - went out to a club and arrived back at the hotel at 4am - both our individual door cards had stopped working - so I went to r... | 3 | null |
A Must for any Elvis Fan
Let me start by saying, if you consider yourself a die-hard Elvis fan and even consider staying anywhere else, then shame on YOU!!!
We traveled 1,059 miles to be at Graceland and we were not disappointed.
We are fans, but by no means die-hards and we felt the King's presence the second we walke... | 5 | null |
Good stay!
I compared 5 hotels in this area of NYC and King & Grove won due to the bigger room and relatively lower cost. My stay in a superior queen room was fantastic. I slept SO well due to 1) super comfortable bed and pillows, 2) quiet room, 3) perfectly fitted black out curtains. I can't give it 5 stars because 1)... | 4 | null |
Not recommneded
First, I arrived with as part of a group that had a block of reservations. I had a confirmation number and was listed in the group, but the check in attendant told me that my reservation was for the night before. She told me there was no room available. Eventually she found a room but told me I couldn't... | 2 | null |
Just OK
We arrived at 3:30 (check in at 3) and there were no rooms ready. We waited about an hour and came back....there were no parking spaces! We were told we could park in a handicap space (no way!) We ended up parking about a block from our room. There seemed to be a lot of "underage" people congregated in the park... | 3 | null |
Location, location, location. And some nice perks too.
As others will attest, this is a great location if you're into sightseeing, window shopping and a variety of dining options.
I was a little hesitant about my stay here - the reviews all seemed so mixed! It's a transitional area - trendy, accessible, with a few stre... | 4 | null |
Not Quite a Four Star Experience
I've stayed in quite a few Marriotts over the years and generally like their service and their beds. They typically earn consistency points. The room was standard. We asked for a king room but were denied and given two double beds. It was our 5th wedding anniversary, so this was kind of... | 3 | null |
Unbeleivable service - Always felt at home!
Home away from away, we needed to be next to Brigham's Woman's Hospital as a loved one has surgery and we spent 11 nights at the Best Western Inn at Longwood. From Angel, to Jeneh, and ALL of the wonderful employees behind the desk - to the housekeeping staff. Never once did ... | 5 | null |
Another new York stay
The hotel is very clean.the bedroom itself was ok in size but we found the bathroom to be very small. The hotel is very close to central park which is well worth a visit,it can be quite a walk to the main sites but the subway is always available. | 4 | null |
Don't waste your money
The room smelled bad. The shower curtain had mold all over the inside. The steam dripped off the ceiling after taking a shower due to poor ventilation. Toilet would continue running after each flush and you had to continuously jiggle the handle to make it stop. The shower dripped all night long. ... | 1 | null |
Worst hotel experience ever.
I have stayed in quite a few hotels but I always seem to have poor experiences at the Hilton. This particular experience was one of the worst. I paid a premium price for my room. The hotel room was dirty and in need of remodeling, the hotel staff was overall very unfriendly and everything t... | 2 | null |
Great location!
The hotel is less than a block away from the main shopping strip. Then again, the name says it all. I wasn't able to enjoy the sights to the fullest, as I was on a business trip; but I did have a nice stay. The rooms were a bit run-down and somewhat plain. Then again, it was just a business trip, so I h... | 3 | null |
Not so good!
We were in town for a competition for one night (4/20) along with alot of other families who were also there for competitions. We arrived around 8:00. Things looked great from the lobby and check-in for us was relatively quick but noticed a little later that the line was pretty long.
The first problem was... | 2 | null |
Lock at your doors at night
This is an older hotel, not all of which appears to have been remodeled as some would suggest. The lobby/breakfast area is newer and comfortable, and the small outdoor pool is pleasant when no one else is around. But the hallways and guest rooms (at least those on the first floor) felt a lit... | 3 | null |
Can't be a 4 star
I booked through Hotwire who classed it a 4 star hotel. I am not sure who comes up with these classifications. I would say it is a 3 star hotel. They have one person at reception who goes back and forth between the Club Quarters and the regular Hotel. This is not adequate when they have to answer phon... | 3 | null |
The view was spectacular
What a nice find! The view of freedom tower and the memorial was simply breathtaking. I had an apartment style room which featured a refrigerator, microwave, dishes, large bathroom and a large room. I was "wowed" by the terrace, where I enjoyed the morning sun and the view of the sites. I enjoy... | 5 | null |
WARNING
I was really pleased on arrival, the location, hotel, staff and room were very good, however, that's where it ended. We were in Room 207 and the noise from the cable cars meant it was impossible to sleep, at 11.30pm I went down to reception to enquire what time the cable cars stopped I was asked "Where did you ... | 3 | null |
Mixed review.
First, our beds were very comfortable and we slept well each night. My friend and I were there for 3 nights, 2 queen beds. No bugs. Room was cleaned nicely each day. On the downside, it can be noisy when people are coming/going, there's only one person in the office at any time, and you need to go to the ... | 3 | null |
Very average hotel in good location
I live in Washington, but stayed at this hotel because my husband had a work assignment that meant he had to stay at the hotel for several days, and I joined him. I haven't stayed in the rooms at other DC hotels, although I have gotten familiar with the restaurants/bars in some of th... | 3 | null |
will return
Hi my bf and I stayed here for a few sight seeing tours in DC. The hotel is resonable with price. Both check and and out were fast. The shuttle runs very frequent to the metro station. At the metro station we brought passes and just went on our tours at various locations. Now back to the hotel. The place is... | 5 | null |
From one MCRD familes to another, we do not recommend this hotel.
This is not a good hotel, period! Lacks; hot water; proper linens; clear rooms, appreciative and accommodating front desk staff and management. Breakfast is just okay, coffee not good.
Some of the staff were kind and pleasant, however they lacked proper... | 1 | null |
Seattle Superstar
My husband and I were on our first visit to Seattle and wanted to see all the 'touristy' sights. Starting with, having a room with a view of the Space Needle. At check in, we asked, and at first were told there were no rooms left, but then offered us a LaQuinta membership that came with an upgrade to ... | 5 | null |
Another "Warning"
I made an online reservation through Super 8's website on Nov. 26, 2011 in order to attend the Formula One race that is to take place in Austin Nov. 16-18, 2012. I received a confirmation from the hotel and would be paying under $150 a night. Since the reservation was made so far in advance, I would o... | 1 | null |
Needs a lot of work
My wife and I plus our Dog are actually just finishing a two night stay at this hotel. We came into Baltimore to catch a Ravens game and chose this hotel because there were one of the few hotels that took dogs. As well, I received a 20% discount booking through the Radisson website. Our total room a... | 2 | null |
great hotel!
Lovely hotel, impecable service and great location! A couple of blocks away from Times Square and half a block from Fifth Avenue, great! | 5 | null |
Lovely quiet hotel, Mediterranean feel
I would stay here again. Location is perfect for Universal Studios and there's a free shuttle service that drops you off right at the door. Rooms were modern and clean. Smoking area in the courtyard if you need it. Tula's is a must go if you're there, lovely restaurant and lounge.... | 4 | null |
Great location; clean spacious room
Stayed here for 6 days in Sept 2012. After staying at The Pod with its super small (albeit modern) rooms, the old world Wolcott was a welcome change with its spacious rooms although the bed coverings can be updated cos they looked as old as the hotel! Bed was comfy though and TV have... | 4 | null |
STAY AWAY FROM THIS NASTY PLACE
The room was an absolute disgrace. The carpet was stained and sticky, the bed linens and pillow were so old and tattered. The room smelled like industrial strength cleaner, obviously overdone to try and cover up the stench of oldness and mold. Absolutely disgusting chair that was old and... | 1 | null |
i would never take my child there ever or family there ever or recomend this place to no one
i was awoken to a disterbense on the first floor then i saw 10-15 cops in the builden on the first floor a worker name Huey was there excorting the police to a where to lil girls roughly 3-6yrs old were molested by there uncle ... | 1 | null |
Beach get-away
Great area! Plenty of places to eat, shop and drink all in walking distance. About a block from the beach. Our 1 bedroom suite was alittle more dated than the pictures, but they are clearly remodeling the rooms. Very clean and cozy. Check in was good. Friendly staff. Would definately go back for a stay. | 4 | null |
Okay but a bit disappointed
I travel a lot and stopped on a single night stay at this property after finding it on my iPad during travel. Online it looks pretty nice and its funny how price can build perceived value. This room was over $130 and ends up being no different than a residence inn. In fact we pay much less t... | 3 | null |
The place has slipped considerably.
The Serrano was a great boutique hotel a few years ago, but time and neglect from Kimpton have tarnished its reputation. When I first visited a few years ago, the property was immaculate and had great service. The desk and bell/valet staff was great. I don't know what happened in tho... | 3 | null |
overall great stay
overall a great stay. the view from our room (306) was amazing, breathtaking view of the sunset most every night (except when the clouds obscured the view). great perch for people watching too. pretty central location to seaworld, the zoo, la jolla. staff was very friendly, especially Katherine (the ... | 5 | null |
Predictably Marriott
Overall a good stay, though a bit generic, but expected for a large chain hotel.
Location: Central in Center City, opposite the Reading Terminal Market & SEPTA station plus 1 block from the Convention Center.
Rooms: Updated & modern, although my king room was on the small side. Surprised to see pa... | 4 | null |
Just Ok
Having stayed here many times with my work have become used to what to expect. The first thing you will notice is the very loud piped music outside the front doors which becomes very annoying especially if you use the benches to have a smoke.
Reception is of average size but is so drab and dreary and really nee... | 3 | null |
disappointed
I was thoroughly disappointed in the condition and design of both the hotel and the room for the amount of money it cost to stay. Although everything was clean, it was definitely a motel, not a hotel. Parking was a nightmare and all night we listened to kids running up and down the exterior walkways and ca... | 2 | null |
Comfort in the East Side
My family and I stayed for five days at the Lowell in April of 2012. We organized a two-bedroom suite for everyone, and I must say it was very, very comfortable. I thought the rooms were wonderful, with every amenity you can think of included - and I was happy to have a tiny kitchen as well. Be... | 4 | null |
Double billed and noisy
We stayed at the Luxe hotel last week using a voucher on Living Social. we followed all of the instructions with the voucher (giving the hotel the details when we booked and also presenting the voucher to the hotel when we arrived). They then charged our credit card the full amount of the night ... | 1 | null |
Great Service & Location
Friendly staff at every corner. Room are nice with typical Residence Inn amenities. Location is fantastic. Walking to Times Square, multiple subway stops within two to four short New York blocks. Very clean property. Breakfast was decent too. Highly recommend. | 5 | null |
Very Happy at the Affinia
I stay at the Affinia two to four times a year for business and am never disappointed. The staff is courteous and friendly, the rooms are newly updated, beds are super comfy and I love the pillows which is a big deal! Bathroom products are excellent quality and the hotel is conveniently locate... | 5 | null |
Really Average.
We (a couple) stayed there 2 nights and.. I won't repeat it.
The pros -
1. Price. 85$+tax a night.
2. Comfy bed, and the room looks clean (towels and sheets too).
3. Free parking - ask to park in the near-by parking lot, saves a lot of trouble other people described here about parking.
4. The location... | 3 | null |
Very Comfortable
Our stay was very enjoyable. The bed was amazingly comfortable, and the decor in good taste (lots of texture, neutral tone, and rich burgandy to soothe the spirit). We were close to everything, walking distance to Pike Place Market. We did the B & B option and was we worth the value. | 4 | null |
Conference hotel
The Hilton San Francisco meets a need. It serves people attending meetings/conferences who need a reasonably priced, centrally located place to stay. It doesn't position itself to provide more than the minimum for a Hilton. The rooms are functional, but small. Mine was well maintained and had a great v... | 3 | null |
Awesome, everything you need at a high level of service
I stayed at this place for four nights. Although it's not the cheapest place, there are so many advantages that it justifies the somewhat higher price. What to think of a kitchen (so no need for expensive dine-outs every day), a free hot breakfast with many choice... | 5 | null |
Nice hotel- awesome location, but a few flaws
I was here for a meeting, and really liked some things.
Location-
The location is awesome. I've been here before and taken the public transit from Midway Airport, and it was simple. This time, I took a cab and had a great drive along the Lake and saw the city at its best. F... | 3 | null |
Excellent location and great staff!
Stayed here for 3 nights on a getaway. Loved it. Every staff member we encountered was friendly and professional. Our room was on a corner on the 17th floor. It was well laid out with a GREAT bed and a spacious bathroom.
The location can't be beat! We flew in/out of Newark. You can t... | 4 | null |
Got a good deal, so I can't complain
Booked room on hotwire, so the location was great for the price. The check-in staff allowed us in shortly after 1pm, which was very appreciated. Overall the hotel is fine, rooms average. We were provided a room with two double beds. We tried to share the bed initially, but learned t... | 3 | null |
Disappointed
Try using some bleach on towels and sheets. Very dingy. Small bath towels. Dried vomit on thhe hinges of the toilet seat from previous guest. No tissues, only empty box where tissues go. Heater/AC would not turn off, had to unplug unit. No phone book. Bathroom lighting very ddim. | 2 | null |
2 day business stay...nice place!
The room was very clean, and had a wonderful view of the Empire State building, bed was comfy and the service was exceptional, from the front desk to the doorman who flagged us cabs. My fiancé enjoyed the wine hour, and I enjoyed the lemon water in the lobby, what a nice touch. Contine... | 5 | null |
Subpar Courtyard Facility
I travel quite a bit for work and for pleasure, and I stay in a lot of Marriott properties, including Courtyards. I was very underwhelmed by the Houston Northwest facility. The location is what it is, it's not a particularly scenic part of Houston but it is convenient for several nearby busine... | 2 | null |
Nice Hotel
Nice stay except I was made to wait too long during checkout. The staff at the desk made me wait while I stood at the counter while she processed the checkout for someone who had dropped off their key and did not wait but wen to their car. | 4 | null |
DO NOT STAY HERE
We got stuck with this hotel through priceline at $150 a night. Don't be fooled by the four star rating. I would give this at best 2 or 3 stars at the most. It maybe a historical hotel but that doesn't mean it needs to be run down and dirty. The water for the sink and shower cuts in and out. There were... | 1 | null |
Poor experience, I checked out after one night
Poor location, poor environment, sub-par rooms. Air conditioner did not work, no desk in the room. The closet could fit a few hangers, no suitcase.
During dinner, an fire truch pulled up, then an ambulance to pick up on a gurney an individual who was incapacitated on the s... | 1 | null |
Paper thin walls and $35 to park!
I got a relatively good price for the city-view room I stayed in, but after I paid $35 for parking for one night and then $10 for internet for 24 hours, I realized how they make their money here. Their bar food and drink were also ridiculously expensive.
The rooms were nice (although ... | 3 | null |
Stellar Stay at Olive 8
Olive 8 is my favorite hotel in Seattle. I would stay here again in a heartbeat!
Positives
-Modern, clean hotel that feels very new and fresh
-Location, location, location! It is perfectly situated within walking distance to everything - Pike's Market, Pacific Place, restaurants, shopping, the c... | 5 | null |
4.5 stars? That is optimistic at best.
I have stayed at the James a few times, it is my go to hotel in Chicago. This last trip makes me think it is time to start looking for other options.
The Good:
Location is awesome, just off Michigan Ave, Trader Joe's across street for some healthier snacking. It is a great locati... | 2 | null |
A Decent Motel in the Castro Area
We stayed here two nights. Off street parking was a major plus, especially after walking down one of the side streets coming back from lunch and seeing a broken car window with the glass still on the ground. I would recommend a second or third story room if you want some security. Firs... | 3 | null |
A good location
We came into Boston for my daughters graduation and the Plaza was well situated for our needs. I was pleasantly surprised to get a free upgrade if I tweeted my stay so we went from a King deluxe to the Tower concierge floor. By doing that we lost the view but had a huge room and all that comes with the ... | 3 | null |
Great Hotel
I live in Oxford, Mississippi, but I travel all over the U.S. I stay in Marriott properties over 200 nights a year. This stay has been one of the better stays in years. The hotel staff are friendly and go out of their way to help you with anything you need. | 5 | null |
Facility average. Staff amazing
I stayed here for 3 nights. After the first, I had to switch room because of shower issues and although inconvenient, the staff was wonderful, accommodating and very sympathetic to the issue. The location of the hotel is a bit too far from downtown and taxi's in Austin are unspeakably un... | 4 | null |
Conference Type Hotel..
Typical conference type hotel everything is over priced....Star Bucks in the lobby...in hotel restaurants way over prices...A few okay restaurants around the corner...Hynes Convention Center connected...clean with their Sweet Sleeper™ Bed...
Interesting reuse our towels to conserve water program... | 3 | null |
Great Staff
I have been staying at this hotel for nearly 3 years for business.
While the rooms and the overall hotel are in need of updating, the attentiveness and the responsiveness of the staff is fantastic.
Whether its Larhonda or Angie in the club lounge, Muniet, Juan, Ashley or Andy at the desk,
or Steve and Micah... | 4 | null |
OK, but not great
Location is great for the convention center, Reading Terminal, downtown area. But the rooms are dated, with double beds instead of queens. Wifi NOT included, but available for a significant charge. Go for the location, not the rooms... | 3 | null |
Great price, great room, great location
We had a great stay. Picked this hotel because of the central location in the area. Rooms were nice with 2 queen beds that can easily fit a family of 4. The ability to jump on a freeway and be at the beaches, downtown or the zoo in just a few minutes made our trip very enjoyable.... | 4 | null |
Great weekend visit
My husband and I just took a weekend trip to Chicago for the 2012 marathon. My husband chose the hotel due to the proximity to race activities and the price. We were really happy with the hotel, particularly the level of service received. Among the highlights were complementary car service (connecte... | 5 | null |
Could Have Been Better
We checked in on Sunday May 27th and everything was okay until we got to the hotel and they didnt have any change for my bill then we had to do running around to get change. The room was okay but I have stayed at better Suburban Extended Stays and the bed was very uncomfortable. I do no think tha... | 2 | null |
Nice hotel near spring training
My son played in a baseball tournament at Camelback Ranch and this was the recommended hotel. It was perfectly fine. Very clean and quiet. Stylishly decorated. Near highway but not noisy. Good buffet breakfast and room service. The most pleasant surprise was the pool and hot tub. VERY sp... | 4 | null |
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