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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Family Stay at Westin Bonaventure
My father came to LA for the first time so wanted him to have a nice time during his stay. Westin Bonaventure served the quality and standard of Starwood hotels. At that time LA had a city wide Pow Wow convention so it was kind of crowded checking in but the front desk was very nice an... | 4 | null |
Great staff
I was torn about how to rate this hotel, but the staff pulled it up a notch. I booked the hotel online, and when I got there it was the quickest, easiest and most pleasant check in I had ever experienced. Our room at first glance was decent, until we entered the bathroom and discovered that it was not very ... | 4 | null |
Terrible service
We stayed at this hotel in late August and initial impression was fairly good. On our last night we decided to eat in the hotel restaurant & that’s where the enjoyment ended. We were treated incredibly badly by the hostess – she suggested we could have room service since we were staying there – we were... | 1 | null |
Great stay
I stayed at Fort Rapids last weekend and I can tell you that the reviews that I have read are nothing like the hotel. First off it was clean, the staff was friendly, water park was so much fun. The rooms were comfortable a little out dated but not bad at all. My family and I really enjoy our stay and will go... | 4 | null |
Not that great
I was surprised at the reviewer who received perks as an SPG member, as a member with a lot of points and frequent stayer we received a mediocre room. The room was old and musty and the wallpaper was coming off the walls. It seems some things have been updated but it just did not feel clean or comfortabl... | 2 | null |
Great Location - the only plus
My wife and I started our recent coach tour of eastern US cities in New York. We had stayed in the Times Square area in a previous trip and we very pleased at the location of the Millennium Hotel.
Our problems started when we asked at check in if the hotel staff could assist us to locate ... | 1 | null |
First Bad SPG Property Experience EVER!
I am a long time SPG Rewards Member and always pick their properties no matter where I travel whether it's for business or pleasure. They usually have nice properties and in my opinion, the best hotel rewards program there is.
I stayed at this hotel this past weekend. The valet, ... | 2 | null |
Loved it!
Our two day stay was great. We got the 2 queen w/ 2 bathrooms and lake view. Wonderful! The room was very large and I loved having the extra bathroom. The hotel lobby has everything you need (although pricey).My favorite part was the (indoor ) pool and (outside) deck. Great during the hot weather to have a pl... | 4 | null |
Great Location for sport arena's, horrible, dirty Hotel
Only good thing about this hotel is the location to where the Phillies, Eagles and Flyers play.
About a 20mins walk.
1st hotel room bathroom never flushed, faucets were broken.
2nd hotel room after we changed did not flush also and faucets were broken and carpet w... | 1 | null |
Great renovation!
Stayed there 12/212 for two night. As nice as any Hilton you can stay in. Top notch service, great rooms. All new rooms we were told. It was like anew hotel. Our company got two rooms at 140/ night plus taxes for a conference.
The spot I will stay next time while in Columbus | 5 | null |
Nice Hotel
Stayed at the Roosevelt from December 12th to the 16th. All in all a very nice hotel but they do need to improve certain amenities, decor and service.
We had a "Cozy Queen", it was small but very comfortable and well furnished and after all its NYC and most hotel rooms tend to be small. The bed was very com... | 3 | null |
Disappointed
The hotel is situated in a good location with lots of shops, cafes and restaurants nearby but the hotel itself is a letdown. I was originally shown to room 1025 which was small and grubby and is reached by using the silver ? lift doors. The air conditioning unit rattled loudly and the bathroom was a disgra... | 2 | null |
Disregard my 10/27/2009 review, PLEASE!
I can't believe that 5 years after my last visit in this hotel, it has proven to be what most people here have said about it, HORRIBLE! Here's 1 example, their phone service DID NOT work at all. So when I told them about this, the lady said "well if you need to make a call, you c... | 1 | null |
Pick Another Airport Hotel...This One Was a NO Go
We arrived from Istanbul into LAX. Our home is Las Vegas so we overnighted. We used the one night free certificate from the Marriott Rewards Credit Card as payment.
They have a shuttle from/to the airport free of charge. It runs about every 15-20 minutes. Shuttle to hot... | 2 | null |
hotel rooms really need complete remodel
I have taken my husband to the Arizona Biltmore /Waldorf Astoria on his birthday for the past 3 yrs. The first year ,3 years ago it was great. Our second trip ,the room was so horrible ,no exageration, i have never stayed in a more horrible room and i have stayed in a motel 6 be... | 1 | null |
Not very close to airport.
Orbitz provides rates but does not disclose that you will drive miles from the airport and , in this case, drive to a neighborhood in which you might not be very comfortable with security. When I asked about the safety of the location, I was told there was security outside. The only security ... | 1 | null |
Looks better bigger and newer on the web site ...
mixed up our reservations....staff uniterested and unfriendly....updated rooms are nice but come one dont update a room then leave a 2 inch well used matress on a hideabed. The room we finally got was ocean front. Which is what re requested, Well worn furniture black st... | 3 | null |
Nice size room, updated, but only partially
Sheraton people at the front desk were nice enough. Housekeeping was responsive. Sheraton advertises rooms are updated, but truth be told - rooms are only partially updated. I stayed in an upper floor room with a nice view, but the couch was ridiculously uncomfortable to sit ... | 3 | null |
Excellent Service!
The bartender in the onsite bar was excellent!! My boyfriend and I arrived just before the complimentary happy hour and couldn't have been more surprised! He was very attentive and super friendly. He made us feel like celebrities! The only downfall was the lack of a restaurant. There is a menu, but t... | 3 | null |
Yikes
This Best Western should not have the word Plus in the title. On the same trip we stayed in three Best Western Plus hotels and believe me they are not all created equal. Our room smelled like smoke, it was damp and because we were in an end unit I had to listen to street racers all night long. What a nightmare. T... | 2 | null |
Great hotel, great location
This is my favorite hotel in the Philadelphia area. I had to work in Philly a lot this year, and LOVED staying at the Omni. It's got a swanky and impressive lobby, friendly staff, and clean, welcoming rooms. The beds are SUPER comfortable, and the room service delicious...what more do you ne... | 5 | null |
Great place to stay for the parade!!
This is an excellent place to stay for Thanksgiving weekend and the parade as the parade passes directly in front of the hotel. We have also stayed at the Mandarin-Oriental at Columbus Circle which is also an excellent choice but the view for the parade is better at Trump. They have... | 5 | null |
Walking Distance to Union Square
We stayed just one night here at the end of a two week road trip in order to catch our flight from SFO the next morning. This is a great location downtown, away from the more tourist-overrun areas, but still walking distance to Union Square. The streetcars are nearby, too. The rooms are... | 3 | null |
A decent business hotel, nothing more.
During the recent RIMS conference, my company booked me into this hotel. The location is borderline, not exactly in a nice neighborhood but just a short walk away from City Hall and the Ben Franklin Parkway. The rooms are typical for US business hotels. Large, practical but not ex... | 3 | null |
California Road Trip Part 7
Following a week in Vegas at Westgate Flamingo Resort, we travelled back to Los Angeles for our flight home and stopped here to get a good nights sleep. Hotel passed its sell by date. Smelly room. Water proof sheet, which we found out at 3 am when we woke up sweating. Air con noisy. Had smal... | 2 | null |
Don't be fooled...
We booked this hotel after reviewing the photos on the site and decided it looked great. Nice new rooms, fantastic views etc. Wrong.
On arrival, the night receptionist was unfriendly, unwelcoming and verging on rude.
What they show you on the website is not what you get. The room was old and dated,... | 2 | null |
Luxurious rooms, beautiful views, breakfast a bit stressful
I stayed here for 2 nights on business, and was struck by the low lighting on arrival, but thankfully this doesn't extend to the corridors and rooms. My room was large, and beautifully decorated with cream and yellow soft furnishings and dark woods. The bathro... | 4 | null |
Posh and perfect location
We stayed here for one night the night before flying home out of Logan. Our room looked down onto the Boston Public Library, Copley Square, and Trinity Church. One block off of Newbury Street with tons of shops and restaurants. The T stop is one block away. We took advantage of the proximity t... | 5 | null |
Great location, nice contemporary theme room
Pros: Great downtown location, contemporary design room, clean contemporary themed room with real art; overall I was happy. Nice wet bar and spacious for my needs.
Work On: 1) It was sort of a pain using my key to operate the elevator every time. Can't people just lock thei... | 4 | null |
Very nice hotel,good DC location .
Historic. Style hotel built approx 1930,s era, lots of celebrities have stayed . The room I had was a king size bed, very clean, small bathroom , clothes closet. Desk for your computer but no extra plugs , you only have one plug in a lamp base to plug in your cell phone, iPad or lapto... | 4 | null |
Fire Alarms Galore.
We will never stay at a Wyndham (or use Hotwire) ever again. Awful experience. When the fire alarm goes off a half dozen times throughout the night (because of the hotel humidifier....in FL?), the purpose of renting a hotel is moot. The hotel looks like it hasn't been updated since the 1970's and th... | 2 | null |
Unless you love Freeway Noise in your room, Never stay here
This should be a $50 night motel. Not a $169 a night hotel that sits on the 405 freeway. I request a "View King". I even asked the reservations person how quite was the hotel-she saud very. However, when I checked in I got this unsure answer from the desk cler... | 1 | null |
A comfortable place to rest my head
The hotel was clean. The bed was comfortable; though I found the small pillows annoying. For a King bed, I could have used some larger (longer) pillows.
The televisions are flat screens; but could use a tech refresh--but still, at least they are flat screens.
Not much really within w... | 3 | null |
Not up to Marriott Standards
Positives: very professional, cheerful check in service and great breakfast service in Marsten's the next morning (manager very courteous and checked on us along with great server during buffet); since the club level lounge is being renovated, we were given free breakfast buffet coupons and... | 2 | null |
Wonderful hotel & staff!
Stayed here while attending our son's graduation from MCRD. This is a perfect location for those attending the MCRD graduations. Only minutes from Gate 5! The staff was very pleasant as were the accommodations. We would highly recommend this hotel for those that are looking to save some money, ... | 5 | null |
Vacation in Northern California
I am an avid Marriott guest and this hotel is yet another reason I stay at Marriott Hotels. Here are some Hints;
1. The hotel valet entrance is located off Madison and enters only one way so please don't miss the entrance or you'll have to go around the block.
2. The hotel is an easy cab... | 4 | null |
Meh... nothing great but fairly cheap
Bathroom was fairly clean but the light didn't work all the time, must have been loose wiring. Not particularly pleased about having to shower using a phone for a source of light. Breakfast was free but if you had to pay for it you would have been disappointed.
The room was a fairl... | 2 | null |
Beat up but great location
If this hotel were situated in another location, then I would have rated it a two. It was affordable, warm, and clean. All I did was stay for the night. I used no services, so I can't comment on those.
If you are looking for a hotel near everything for a good price, then this is it. The furni... | 3 | null |
Tourist Class Hilton
The New York Hilton has really never been a very alluring property and it has continued to worsen over the years. The property, while very large in the way of amount of rooms, is more of a tourist class hotel now than ever before. An example of this is immediately noticeable when you walk in the ma... | 2 | null |
Great Hotel and Location; Poor Pool/Exercise Area
Hard to find a better location: just a block from where the airport train stops (Westlake train station and bus tunnel under Nordstrom's, from which you can get almost anywhere), across from the Westlake shopping center and monorail hub, across the street from a pharmac... | 5 | null |
Very disappointed
We booked this hotel through Hotwire for a great rate. Had we not received suc a great rate I would have been even more disappointed with our stay. The pool was being renovated, but we were not informed of this thru Hotwire or the direct website. We did not find that out until we checked in. The TV wa... | 1 | null |
Overcharged credit card $250 Read below
Everyone is correct this is a decent place to stay. The rooms are kinda small, they do offer a good continental breakfast. There is a good Irish Pub right next door, great food. Check in was easy. The good part got home was reviewing my cc statement seen i was overcharged. I call... | 3 | null |
Grand old hotel
Stayed here for a business meeting. It was fun to see and stay in this classic hotel, but I was disappointed to find that the room faced inwards and had no view, which kind of defies the purpose of staying on top of the hill. And what a hill it is! It is quite a trek up the hill from the Powell St BART ... | 3 | null |
Fantastic Room
This was our third trip to New York and after staying at different hotels on our previous trips, value for money was definately a factor this time. The Westin didn't disappoint. We had a Club Atrium room on the 10th floor overlooking 42nd street. The Club Atrium rooms also have complimentary breakfast wh... | 4 | null |
Not bad, but not great.
Hotel is in a great location for touring New York. Granted it was just two of us, however the room was tiny even for New York. I have stayed at a few other hotels in the city, and while rooms are generally on the small side, this room was more like a cruise ship cabin! The room and hotel are ver... | 2 | null |
Quiet Rooms in Times Square
Sure. The title of this review almost seems like a mistake - "quiet" and "Times Square" just don't seem to fit. But, it's true. I made this reservation with trepidation. I usually like staying in NYC in the Chelsea or Tribeca neighborhoods - quieter, scores of small, quaint restaurants and w... | 5 | null |
If I could give it 0 stars I would!
Let's just start by saying the staff are one of the most unhelpful groups ever assembled. You will see this theme throughout this review. I do a ton of business with my local Radisson in Bothell (Seattle) Washington. I "won" two free nights at Blu during a holiday event. I was to rec... | 1 | null |
Good choice! Good price!
I put a lot of faith in customer reviews and read numerous reviews on this hotel and many others. My husband and I stayed in San Diego for 4 days to visit our don who lived near Ocean Beach. I decided upon the Old Town Western Inn because it appeared to me that it was an establishment where the... | 4 | null |
Wanted to try something different – so glad we did!
I was tired of the same large hotel chains and decided to take my money elsewhere. I saw the Hotel Figueroa across from the Staples Center and LA Live and decide to give it a try. You walk in and go back in time into what seems to be an old Moroccan movie set. The 13 ... | 4 | null |
Great location
We stayed at the Holiday Inn West 57th street for two nights in August - as part of a trip to New York City. The location was good. We were travelling with a 4 year old so being close to Central Park, Times Square and the Subway was awesome. Our hotel room was big, and clean (no bed bugs.. Yeah!) but the... | 4 | null |
Convenience costs!
At the end of the day this hotel is a standard Hilton. However, because it is SO CONVENIENT for travellers at the airport you are going to pay top dollar for a room mine was $318 for a standard room. Although there is no airport noise in the room, be warned the walls are paper thin so you can expect ... | 3 | null |
Double Check your Bed!
We stayed at the Desert Ridge Canyon Villas for a week in April. Room # 2834. We had a great stay with our two young children. I don't have the energy to go into detail about our stay due to my lack of sleep and loss of patience. We believe we brought home bed bugs from there. My husband was gett... | 2 | null |
Great Hotel for Price & Location
Yes, the rooms are small (this is New York), it's not the quietest place (it's right on Canal, so, yeah, not a quiet street), but the rooms are clean and reasonably priced. Hotel Azure is situated in prime New York City Territory - the edges of Chinatown, Little Italy, SoHo, and TriBeCa... | 5 | null |
Great Anniversary Trip
This place is absolutely beautiful inside and out. The rooms are clean and comfortable. The location is convenient to Times Square, Theater District, Central Park, 5th Avenue, Grand Central, St. Patrick's Cathedral, Radio City, Rockefeller Center and hundreds of places to eat and shop. Go out to ... | 5 | null |
INCONSISTENT POLICIES
The hotel clerk(women) who took over in the morning of Oct 17, 2012 (when i checked out) failed to honor an extra stay charge of $10.00 which was given to me by the night clerk(guy) and i have a copy of the receipt. Also promise to me on the day i reserved the room when i called the hotel after th... | 2 | null |
I Love this Hotel
I have stayed here several times, at least 2 times a year. Great property if you're going to be in the stockyards. We don't have to drive once we're there. We can walk up and down the stockyards! Great fun and fabulous rooms. I travel for a living and stay in a hotel 75% of the year--- I know my hotel... | 5 | null |
Great location, cramped rooms...
Any hotel on or in Times Square as a location - cant beat it.... The W is a trendy hotel, but the room that we stayed in was cramped... It may have been okay for one person, but when two people are staying for 5+ days - there's no drawer space that can fit 5 days of stuff for two people... | 3 | null |
Friendly Staff but Poor Stay - issues with room, shuttle, and access to hotel
I really wanted to give a stellar review to this property. I'm a pretty big fan of the Homewood Suites brand - I really like the setup of the rooms, which are uniformly well-equipped and very attractive no matter which Homewood Suites you go ... | 2 | null |
...meh.
I will start with a positive. The location is fantastic! Right next to Hollywood Highland Shopping Centre (which was awesome!).
DO NOT stay in room 101. We stayed two nights and were kept awake all night by either loud people outside (granted, the hotel can't help loud people - but should maybe invest in double... | 2 | null |
Some Good, Some Not-so-good
This facility is located on Sepulveda Blvd., about a 1-1/2 blocks south of Pico, so it is conveniently located near the 10/405 interchange. The buildings (there are two or three) appear to be well-maintained, if a little worn. It's not a scenic location, but the hotel apparently backs up to ... | 3 | null |
Old, rundown and scary
It is a dump. The lobby doesn't look horrible, however the hallway and rooms are another matter. The carpeting in our room was old and needed a good cleaning and the bed was hard as rock. It just looked dingy. We settled in and my husband got a call to come to the desk. When he got there they sai... | 1 | null |
Rude and Uncaring Staff!
Stayed here a week ago on business. This hotel was highly recommended by an executive at the company I work at since he stays there everytime he goes to Chicago. Obviously, the staff treats guests that stay there on a regular basis quite different from a first-time guest because I definitely wo... | 1 | null |
John & Rachel Cape Town South Africa. "Pleasant"
My wife and I stayed at this hotel for 10 days during 2007 and thought we'd go back again this year. We were not very happy as the hotel was undergoing renovations. Our room was nothing compared to the one we occupied during our previous stay. It was small and the carpet... | 3 | null |
I'm not exaggerating - this place is awesome
I saw some reviews that had minor details sited for problems, I have to think that is the exception because this place was unreal. Seriously, choose this hotel. Here are the details that "wowed" me - there is a tiny little LED light that turns on under the night stand that l... | 5 | null |
Very clean and nice room
The room was very nice and clean. No view and windows could not open. Breakfast was nothing special and just standard. | 4 | null |
WORST HOTEL OF OUR ENTIRE TRIP - DO NOT STAY HERE!!!!
hmmm, where to start? the first room allocated....no water AT ALL in the shower, second room we were moved to.....yes, some water (progress I guess) but no HOT water at all, plus mangy sticky carpet + bugs. after getting stuck in the elevator (with 3 other families ... | 1 | null |
Great Service with a Smile
Upon our arrival we were greated with smiles and a very helpful staff. The room on the 9th floor overlooked the city and had a great view. We had one of the best and restful nights. We paid in advance for the Breakfast which was "ok". Not to the caliber that i would expect but the good servic... | 5 | null |
We didn't even stay for the hole night...
This is the most horrifying and dirty hotel (hotel??) i've ever been in my life. After the first look to the room and into the beds we decided to check out directly. Of course ther was no cashback but the lost 30 bucks were less teffifying than staying in that place... | 1 | null |
Great family stay!
Lovely gem in the perfect location. Very kind to kids and lots of extras...free internet, lobby coffee & tea in the morning and cookies in the afternoon. We stayed in a corner junior suite on the 6th floor that was spacious and well appointed but noisy from the street below. I would book the same roo... | 5 | null |
You know what they say about first impressions.
Desk clerk was not too friendly when we arrived. I'm willing to excuse that; sure, everyone has a bad day every now and then. But it just went downhill from there. After we show her our confirmation, she says "Your 'request' for a two queen bed room was unavailable". What... | 2 | null |
Good, but needs improvement in a few problem areas
This was a decent hotel, but for the price I paid, it needs to improve. The problems I had with the hotel are the same problems many reviewers have noted, which concerns me since they don't appear to be being addressed. I'll start with the cons (problem areas): 1) Chec... | 3 | null |
Ok, but the area was not the best
We stayed at Jerry's motel for 1 night. We were told it is in an ideal area for accessing the 'delights' of LA, which it is if you want to go to downtown LA. It is also cheap for accommodation if you are on a budget. However, the area on appearance didn't look very nice and we were kep... | 3 | null |
Great place in good location
We had a great stay at the Pod. Staff were very friendly and helpful. The room was as expected size wise but had everything you could need for a New York stay (who wants to be in your hotel room all the time anyway). Shower was amazing and the room was very clean and fresh towels and bed ma... | 4 | null |
currently at The Jane May 2012
Arrived last night, directly from my family home, one night of no sleep because of the nightclub. I was in room 461, they moved me today to another room, then found a bed bug. So, I had to be showered, whilst they waited for my clothes, which were then steamed, as was the rest of my thing... | 1 | null |
Wonderful location
I thoroughly enjoyed my stay at the Palacio del Rio. Take the river boat tour nearby and they will tell you the cool story of how the Palacio was built in time for the World's Fair. The water/Riverwalk is literally right outside the back entrance of the hotel. The room was clean and modern. I believe... | 5 | null |
A Huge Disappointment
I am not the type to write bad reviews on a hotel, however my recent experience at the Cornell Hotel de France could no go without review. My husband and I were on our second anniversary trip. After 5 amazing days in Napa at a beautiful boutique Inn, we decided to end our trip with two nights in S... | 1 | null |
Updated hotel and friendly staff
The hotel has been updates since I was there about 3 years ago. I found the rooms to be clean and comfortable with updated decor. The front desk staff was SUPER nice and friendly, especially Avi who checked me in. The Big Bar is a great place to hang out. Yes, the elevators get busy dur... | 5 | null |
Top Notch Service
The staff at the Sutton Place are very professional and work hard to make sure your visit is comfortable and pleasant. The location is ideal...just off of Rush Street. Even though I was there on business, I walked everywhere I needed to go the entire time. I even took the CTA from O'Hare to get to the... | 4 | null |
The best downtown Seattle hotel.
An awesome hotel, with a warm staff and great facilities. The Olive 8 is on par or less than the competitors downtown in terms of price, but you get so much more. Great breakfasts, supportive services, a state of the art gym, wonderful pool, wet and dry sauna, on-site spa. I could just ... | 5 | null |
great for a group!
My group stayed in this hotel for 3 nights in December 2012. The location is fantastic. Only one block from Michigan Ave. and a few short blocks to Navy Pier. Loads of restaurants within easy walking distance as well. The hotel is small but nicely appointed, and the staff is fantastic! Everyone was v... | 5 | null |
Management and design are the highlights at Sofia
I returned to the Sofia Hotel for Comic Con, having stayed there last year for the event. This year's visit didn't turn out quite as nice: the rates were much higher and the cleanliness much lower. The manager is first rate and speaking with him directly resulted in pro... | 4 | null |
Nice older hotel
You can tell the building itself is old, but the rooms and lobby are up to date. The room was nice and the view was also pretty good. The lobby is a bit small for my taste, and was crowded. It is close to Little Italy which is a plus. Nice clean property. | 4 | null |
Decent hotel in DC
Small and quaint boutique hotel located 45 minutes walk away from the White House. The rooms were a good size and shower heads were huge with nice pressure. One thing I loved was the complimentary K-cups and Keurig coffee maker! Room service was prompt and staff friendly. | 3 | null |
No-maintenance hotel
The staff at this hotel is staying friendly and rising above and beyond difficult working conditions--although they could use some training in security.
The whole facility screams lack of routine maintenance and security. The clerk announced our room number in front of other guests. The corridor d... | 1 | null |
hotel pennsylvania
I had taken a course for Colleege in this hotel. The room was too small, dirty embedded filth in the carpets, we saw a bug crawling on the wall. The atmosphere was disgusting, and no air to breathe in this room, We had about 30 people in this tiny classroom, and one of the windows didnt open up and a... | 1 | null |
Mismanged, Overbooks and lies ..Dont trust them !
BEWARE THIS HOTEL OVERBOOKS ! ..We checked in and they said 20 minutes untill the room would be ready , then 20 minutes latter they said it would be 6~8 hours to come back at 4:00 pm, go figure. OK ,So they checked our bags in and we came back at 4:00. THEN , they said ... | 1 | null |
Great Location & Excellent Service
The title says it all: the location is absolutely superb! I have stayed at this hotel one other time and it was in their deluxe category. That room was a lot nicer than the room I had this past weekend, but I enjoyed being on the executive floor. We arrived at 7:45 pm on a Thursday. I... | 4 | null |
Don't waste your time or money
I stayed here on business for 3 nights. The room left a lot to be desired - the carpet was stained and had several burns. The bathroom was teeny weenie and was inconvenient if you want to do anything exotic like wash your face. There was a half-size sink and no surface area to store any t... | 2 | null |
One of the best locations for a hotel
My husband, myself, our two children and our friends (who also have 2 kids) recently spent the weekend at the Sheraton Inner Harbor Hotel. The location of the hotel was perfect! We walked to the Inner Harbor, National Aquarium and restaurants. The hotel was very nice and the staff ... | 4 | null |
Great deal for NY City
This hotel is around $200-$220 a night, which is about as cheap as you're going to find in this area of NY. The location is very good, quick walk to the subway. The rooms are very small, but so are all the rooms in NY city so...! The hotel itself is not smack dab in the middle of sight-seeing are... | 4 | null |
Still furious about how was treated here
I stayed in this property at weekend of Apr 13th with a group of friends. Almost 2 weeks past, whenever I look back, I cannot help but feel furious about the whole time we were treated by several employees. First, without any advance notice, we cannot get 2 of the rooms since "i... | 1 | null |
disappointing view, price mix up
I recently stayed for a conference in the hotel. I have stayed here for business before. I had a confirmed reservation and upon checking in the front desk handed me a key card with a price per night 40 dollars more than I had anticipated. I had to pull up my reservation on my email and ... | 3 | null |
Hampton Inn Arboretum - Excellent Hotel
I have had the pleasure of staying at the Hampton Inn Arboretum on multiple occasions.., it has never failed to be an excellent stay. The staff are always friendly and helpful; from the time I arrive until I check out I am greeted by name; and when I request anything additional, ... | 5 | null |
Great location, awesome pool area, beautiful rooms!
This is a beautiful hotel, very comfortable and nicely located. Service was top notch - staff very friendly and helpful. I left an article of clothing in our room - called the next day and they had it!
I am not a big pool person but I LOVED their rooftop pool. The po... | 5 | null |
My stay.
At first I was not impressed with the cleaniness and the annuities of the room. The room over all was very nice, but should be for the price. But the spa tub was filthy. Not clean at all. The alarm clock was a cd player that didn't work at all. And the AC has a limit on how low it can go. Room stayed lukewarm.... | 3 | null |
Great location. Good for two but not for three people.
This hotel is located less than 1/2 block from where all the action is at. There were three of us who stayed here August 3rd -August 7th. The hotel is not your standard hotel and in my opinion is geared towards a younger crowd. The staff was very helpful and courte... | 3 | null |
This is not Paradise
Stayed here with wife and son in July 2012, and we hated it we even thought about flying home it was that bad. To start off we arrived and we got taken to our room which was on the very edge of the grounds with a road the other side of a bush and a hole in the bush of which we could see the play ar... | 1 | null |
Not up to usual service and standards of Embassy Suites
I had booked a corner suite (non-smoking) online months earlier, as I had to be in Chicago for a conference. Check-in and am surprised to hear I am placed in smoking room. Ask for non-smoking room, but was told none available. Found that odd, as it was early in th... | 2 | null |
Outstanding service
The property was very nicely furnished and spotless, but you can find that at any of a number of fine hotels in the area. What makes the Omni worth coming back to is the staff - every one of them was fantastic and went out of their way to make our stay enjoyable. | 5 | null |
WOW! That's all I can say...
A true gem in the city. Far exceeded my expectations in terms of cleanliness and friendliness. We were visiting the campus for Experience Temple day and decided to stay here as opposed to our usual stay at the Marriott. We were greeted with the delicious homemade cookies, and checked in wit... | 5 | null |
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