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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Not bad...
the room was really cold. nothing special.just ok. but good internet speed. | 2 | null |
never seen such such stupidity
in 40 years of travel i have never seen such inept and stupid employees. management to drivers. even when tipped they hit you for more money. waited all afternoon for a ride 7 miles to a movie theater and got totally ignored. never did get the ride, rooms have mold in the bathroom, sheets... | 1 | null |
my stay week of 6/24 @ Hotel Andre
As usual this hotel is nothing but fantastic. In fact, i view it as my home away from home. I am so comfortable there, that in the evenings i rarely venture off besides Lolas (located in lobby)...great food and spirits and Assagios next door...my favorate restaruant! | 5 | null |
Nothing special
We stayed 3 nights at Hotel Nikko San Francisco. We booked on hotels.com a Deluxe King double room. We got a very small room at lower level, very dark and without view at all (#820). Tot. EUR 365.- without breakfast. Internet is not free of charge... only at Starbucks nereby...
Staff not particularly fr... | 2 | null |
SMOKE FILLED Budget Motel that's not worth it, unless you are a smoker and can't afford cigerettes...
Booked a one night stay knowing that this motel wasn't in a great location but it was where I needed to be without spending a hundred plus dollars on a holiday weekend. Next time I will spend the money because this pla... | 1 | null |
Hotel from Hell
DO NOT STAY HERE. The rooms are in terrible shape. The bed was leaning to one side and the furniture was about as old as I am and all messed up. It stank and there were dead bugs on the floor. This is a place where people come to smoke crack and hookers bring there customers. I happened to see woman upo... | 1 | null |
Never Again...
When my girlfriend and I first booked the hotel, we looked up their website and saw that it looked pretty nice from the pictures. We were confident in seeing the positive reviews and ratings for the hotel. Upon our arrival, we noticed the hotel is of course an old building and looks straight out of the 7... | 1 | null |
Great value and beyond helpful.
I had an overnight trip planned to see a concert at the Toyota Center and was looking for a place to stay. Priceline took my bid and I ended up at The Lancaster. While some may find the rooms on the small side, mine was perfect for me. Ushi was beyond friendly, and allowed me to check in... | 5 | null |
LOVELY and FUN A+
WOW, what a GREAT hotel. Love the whole JAIL theme. Being the former Charles Street Jail … wow, the genuis behind trying to keep the theme is amazing.
The entire 4 days we stayed here it was just so wonderful. Bellmen running to you as you arrive to get your luggage out of the car to the champagne as ... | 5 | null |
VERY POOR SERVICE
I was very DISAPPOINTED by the service I received at the days on american way in Memphis TN. I requested towels, and the manager Chris Patel was supposed to have the room cleaned and the beds mde. At his recommendation, I informed him before leaving the hotel around 1pm, When we returned at midnight, ... | 2 | null |
Good chinatown location. OK Hotel
Booked this hotel because I wanted to be close to the central city and to chinatown. Hotel is functional for a Hilton (OK but not spectacular). Rooms are of a standard size from what I can see and very solid concrete design. Some would say ugly - but would probably hold up OK in an ear... | 4 | null |
Denver's Finest Hotel
I've traveled to numerous parts of the world, but the Brown Palace Hotel is at the top of the list of the places I've stayed. My father stays at the hotel every other week when he is in Denver on business, so the Brown is practically a second home for him. This was my second time staying at the Br... | 5 | null |
Tinny hotel, great location, awful staff
Our stay there was quite ok
The room is not too small, they gave us a crib that fit tight in the middle of the two beds and the bathroom was small but clean
But when I wanted to add a night they didn't want to do it from the front desk! they actually made me call to Best Western... | 2 | null |
Great Resort Location needing a little TLC
With all the resorts in the Phoenix/Scottsdale area, the Arizona Biltmore is unique having been built in 1929, well before most of the other resorts in the area. The Frank Lloyd Wright inspired architecture is worth a visit on its own, and the grounds are well maintained and p... | 3 | null |
Ramada in Dallas
Upon arrival and walking into the hotel, there was a gas smell from the kitchen area. I have never stayed in a hotel where I had to sign a release that if I soil any of the linens in the room (with makeup or other ways), I would be charged for it according to what was soiled. There were large soiled sp... | 2 | null |
Bare Bones Lodging
Convienent Upper West Side location to Central Park, Columbia University, eclectic dining and public transportation. Other than that, rooms are extremely small with bare bones furnishings ----- definitely a no frills place. Room and bathroom were clean, although bathroom could use some refurbishing. ... | 2 | null |
Meh
We were underwhelmed by the enVision for many reasons. The neighborhood lacks appeal and there is little by way of close-by shopping or dining. We wanted to pick up a bottle of wine and the closest spot was a icky little store a ten-minute walk away that didn't even accept credit cards.
We were put in a first floor... | 3 | null |
Clean, ok location, but spurious credit card debit from hotel after checking out
Stayed June 2012, Room was clean and tidy, but hallways smelled of smoke.
Not a happening hotel bar, maybe a new york thing, but staff lacked any hospitality skills so only visited once.
Following checkout, noticed there was an additional... | 2 | null |
Great view but that's about it
We stayed here with our two teenage sons. It was on Lakeshore Drive in Chicago so the view, if you can get a room on the lake, is magnificent. The service is great but the hotel itself was packed with people; it was not really welcoming or inviting in the lobby area and didn't lend itself... | 3 | null |
Awful place in the middle of nowhere
We are a family of 2 adults and two young teenage kids We chose this hotel for it's proximity to Sea World /Zoo and the free shuttle to Sea World
The hotel is in the middle of an industrial looking area so if you want to eat you will definately need a car as there is nothing within ... | 1 | null |
Great Location and Service
Great location just a block from Penn Station. Our room was clean and small. We elected to have a shared bathroom, which was fine. The staff was great - told us where to find food and fun things to do. I would come again! | 5 | null |
A must stay!
I stay with this Hotel twice a week, and feel like I am at home. The staff treats me like family, and make being away from home that much easier! I totally recommend this Hotel!!!!!
Sincerely---Brent | 5 | null |
Good price, good room, good location.
Well located on Pennsylvania Avenue about a 15 minute walk from the White House, Hotel Lombardy was clean, comfortable and very reasonably priced. The food in their restaurant was also good. It was a shame breakfast wasn't included in the room price. | 4 | null |
Are you kidding for over $500 a night?
I was put on alert as I was checking in and the woman next to me was demanding every penny back for for the most " disgusting, smelly and dark room she had ever had to stay in let alone for the price we were both apparently paying". I was assured I would not get her room which we ... | 2 | null |
Can't go wrong
I'll keep this short -- if you're looking for a fantastic place to stay in Chicago, the Waldorf is an excellent choice. Beautiful property with gorgeous rooms and excellent service. We loved the Gold Coast location, but just be aware that it's a 15-20 min walk from the river if your activities will be fo... | 5 | null |
Left early, never to return!
WHile the hotel itself is okay, they had simply terrible service. We were supposed to stay for two nights but left after the first. The front desk people were rude at every interaction, the security guard was asleep on the job and bothered when he was awoken so we could leave. While the roo... | 2 | null |
Only ok this time
We have stayed here many times when in San Francisco and it really varies depending on what room you get. This trip we asked to be upgraded to a deluxe balcony room. My husband has silver status with Hilton, which at some Hiltons means you get a superior room for the same price, but at the Hilton SFO ... | 3 | null |
The scene
Nice, compact hotel. Don't come for the quiet room overlooking the park, but come for the lattes, food, and vibrant scene | 4 | null |
The Worst
Awful hotel! Terrible location, not even close to the main part of the "riverwalk", though it is near a part of the riverwalk where you could get robbed. Hotel itself is old, almost derelict; front desk answered only half the time when called, and when our old school TV couldn't get the CBS channel from cable... | 1 | null |
Poor value
The location of the hotel is excellent, but for the relatively high price you pay for a room, the quality was poor. The building itself was in need of renovation in many areas, and the hallways and room had an awful odor throughout. Also, the facility was not very clean. Service was acceptable, but overall t... | 2 | null |
Nothing spectacular.
I stayed here for a conference at a slightly reduced rate (under $200/night) but did not find this hotel in any way spectacular. Perhaps it was because I did not get a room with a view of the harbor, which seems to be the whole point of this hotel. My room was facing the courtyard, pretty boring bu... | 3 | null |
Beautiful Skyline and excellent service.
My family came into town for a wedding, and stayed here from Thursday to Saturday. So far it's been a great experience. The bar at the upstairs has one of the most beautiful views of the city I have ever seen. Also, Chitra (one of the housekeeping staff) was one of the most frie... | 4 | null |
Average Room, Overpriced
The "old" feel of the building is nice. The lobby is eclectic and inviting.
The food and drinks at Poste (late night visit), were very good and the bartender was one of a kind. Nice guy.
Pros:
-Checking in was a breeze. It was late but the front desk staff was professional and friendly (withou... | 3 | null |
DID WE MISS THE MAGIC .... NUMBER 2 NO WAY
Stayed for 2 nights July 5/6th
We had booked the Magic Castle as we wanted something special for the end of our epic 3 week tour of California and the Canyon lands.
We had originally booked a double room but decided to change it to the larger 1 bed apartment.
Arrived and wher... | 2 | null |
Not To Hilton Standards
Never would have thought I would ever give a Hilton Property a poor review, let alone a Double Tree. We flew are son out of Houston Intercontinental and decided to spend the night at the Double Tree, got in late and checked in without a hitch. Got to the room and was not impressed, the faucet in... | 2 | null |
Okay for the price
I love Kimpton hotels, but 70 Park Avenue was just okay for the price. The service was nice, patient reception, we had booked 2 rooms and one of our rooms wasn't ready at check-in. No big deal. At Kimpton's you have to request a coffee maker for your room, I did and they forgot. Again no big deal. Th... | 3 | null |
"Spend your money somewhere else"
We stayed at this hotel January 14-15 in room 826. All this hotel has going for it is location it is right across the street from the Convention center and is conveniently located to several restaurants within walking distance. The rooms are in major need of remodeling. The walls need ... | 2 | null |
Use their Buy 2 Nights and get the 3rd Free Offer
Very nice rooms and good service. They do not have a restaurant but walking distance to everything so very good location. A nice getaway during the week if you can take advantage of the Buy 2 Get 1 Night free offer. | 5 | null |
What a great find!
After researching on TA, this hotel seemed to have what we needed and it definitely did. Sam, on the front desk was extremely helpful with all sorts of info on locations of restaurants, tours and the best way to get to anywhere in the NYC area. Our 2 bed apartment was a great size for our family of 5... | 5 | null |
Switched rooms 4 Times & Still found Hair in the beds
The end of last month I was traveling to visit family and decided to treat myself to a night in the city using one of my free http://Hotel.com nights. I was debating between this hotel and an UWS one, but chose this one because it's proximity to the subway and my fa... | 1 | null |
Good location near Michigan Ave
I stayed 6 nights while on a business trip in early October. I had nice corner room with a huge bathroom. This hotel is going thru a major renovation. The maid I had on check in day was very nice, getting me everything I requested. This hotel is located close to many restaurants, a groce... | 3 | null |
Not just a stay but an experience
Hello all fellow travelers,
Just got back from another trip with my wife this time to Phoenix Arizona. This hotel was amazing in every way. The pool was 90 degrees and the bud lights were minus 5 lol. The service was excellent and after a little confusion at the front desk our 4 night ... | 5 | null |
Charge a bit more and use the money to fix it up!
We stayed here for 6 nights from September 15th to the 21st.
The good: The hotel's location is unbeatable. It's so close to shopping, restaurants and the Metro. The weather was gorgeous while we were visiting and so we walked to the National Mall, memorials, Smithsonian... | 3 | null |
Quiet and Pleasant in Every Way......
My son is a cancer patient at MD Anderson and we stayed here for 5 nights recently. He is light sleeper and found the room and the A/C very quiet. Any early question were resolved ASAP. Bathroom door did not lock, but that was not a problem for us. The beds were very comfortable an... | 4 | null |
I'll never be this hip
During a recent trip to San Fran we stayed for two nights at the W.
1. Ambiance - this hotel and most W properties exude this impossibly hip vibe. Beautiful people, club music, funky furnishings. It doesn't negatively impact your experience but it doesn't make you want to buy a black turtleneck ... | 4 | null |
Terrible New York Hotel
Stayed almost a week at the Grand Hyatt New York.
It is situated next to Grand Central Station. If you are a tourist the location is terrible. I would rather stay near Central Park or somewhere around SoHo or Greenwich Village.
Grand Hyatt New York is quite big and the lobby feels like a train s... | 2 | null |
fantasic location
If you love boats this is the ideal place to stay. Each morning I have walked around the marina and I have thoroughly enjoyed looking at all the different boats here. You need a car if you wish to look around Los Angeles area and be prepared for the enormous amount of traffic.... | 3 | null |
UBELIEVABLY NASTY!
This was by far the worst hotel experience I have had in all my years of business travel. I read some of the reviews and was hesitant to have my assistant make my reservation at the Blake, better known as the "Fake", based on numerous horrible reviews of this dump. They are ALL true. For less money I... | 1 | null |
Fine for a couple of nights
With such a good location and the Hyatt reputation I had high hopes for a hotel called the Grand Hyatt, but was disappointed. The room was recently decorated, but still felt a little basic. I asked for a high floor and got the 24th. But was it dark with a small window and had no view except ... | 3 | null |
Nice Rooms but Serious Amenity Deficits
Staying at the hotel for a conference, I was glad to see that guests can use all the amenities in the athletic club. I was really looking forward to a thorough workout after sitting in the conference all day. However, the fitness facilities open at about 9:00 am and close at 7pm ... | 2 | null |
Great Moderate Price Hotel
This Best Western is in a great location in the western suburbs of Baltimore right off of I-695. I found the hotel clean, quiet and safe. Free parking, internet and breakfast. The hotel and grounds were very clean and well upkept. It is has a beautiful pool and landscaping.
This hotel is goo... | 3 | null |
Nice hotel in a great location with excellent service
I like to stay at The Parker. The service is great, its a good value, and the location in Midtown is ideal. The restaurant, Norma's is known for serving one of the best breakfasts in the city and the reputation is deserved. Bring your appetite because the portions a... | 4 | null |
Nice and new, a little pricey
First trip to Austin, so nothing to compare this to and not a lot of local knowledge to comment on things like location, etc. Hotel was very new, clean, room was very large. Breakfast in the morning was fine, pretty standard for Hamptons. Paid extra for parking. When we got back to hotel a... | 4 | null |
free parking
hotel was nice, front desk was helpful, free parking in the middle of chicago worth 50 dollars a night. Walking distance to magnificant mile shopping, about ten minutes. close to night life clubs, and dinning just around the corner. | 5 | null |
Small Conference - Big Attention and Great Service
We just held a small conference (20 persons for 2 days) at the hotel. They treated us like we were a major conference. Set-up and service were outstanding. I found the staff to be very helpful - from the bell man to the front desk to the meeting planner. I got a late c... | 5 | null |
Great Hotel
My husband and I stayed in a King Suite for 1 night. From the minute we walked into the lobby I knew I was going to like this place. Beautiful decor in the lobby and restaurant/bar. You can sit outside and have a drink on a nice evening, although we did not have a chance to do this. Our room was spacious an... | 4 | null |
A great location with great service
We stayed here for two nights in November 2012. This is a terrific hotel that is central to all transport and union square. The staff were super friendly and could not have done anymore to make our stay wonderful. We had a large room, after booking the "room available a check in" opt... | 4 | null |
Major Security Breech
On July 29, I checked into this hotel. I was traveling to Ohio for work. I was staying until Friday August 3. On July 30 when going to my room after work I put my key in the door and it did not work. I put it in again and it did not work but the door immediately opened from the inside. A man was i... | 1 | null |
Shopping & Relaxation
The Westin Austin at The Domain was outstanding. The staff were very welcoming and friendly. The plus side to staying at this particular location is that it offers a very nice shopping domain with a variety of restaurants. My future hotel accommodations for Austin will definitely be at The Westin! | 5 | null |
Horrible Service...Stay else where
Let me start by saying that I am a Hilton Honors Gold Member and was not shown any appreciation for my gold status. This hotel should not have the Hilton name which is always known for great service and professionalism. Not only did I have to ask for my gold honors welcome package but... | 1 | null |
don't stay here!!!
The hotel is at the end of a road. I stayed there for 2 weeks working for an oil company... on the 2nd night there my pickup truck was broke into and the radio stole and the dash damaged.. estimate of $4,000 cost to repair. They said they had a guard from 10 pm til morning but I was parked under stre... | 2 | null |
Good location, poor service
I travel about 30% of my time worldwide as my business requires it. I have visited hotels in popular places in US, UK, France, etc.
I like very much ‘W’ hotels in Seattle, San Diego, New Orleans …and based on that, I have selected this hotel in NY.
Location is good, the room was extremely s... | 2 | null |
Great hotel - location, staff, price!
My boyfriend and I just got back from a long weekend trip to NYC for a wedding at the Waldorf Astoria and we stayed at the Affinia 50 from Thursday through Sunday. I used to live in NYC and my boyfriend is a complete travel snob (he's more of a Four Season's type) - and we both rea... | 5 | null |
Worst Ever!
This was the worst travel experience we've had!! There were definate signs of drug usage throughout the building. The staff was nice but thats the only decent part of the hotel, we had to move room in the wee hours of the night bc the guests next to us were smoking pot in their rooms, this hotel brings out ... | 1 | null |
Poor value if you are not a first timer to NYC
Decided to try this Times square property while on two night stay in NYC.
Was partially lured by R lounge overseeing the TS at night, though (guess!) it was closed on the week-end (guess again!) starting 10am Friday, serving private parties.
The check-in desk is (seen in N... | 2 | null |
Outdated Policies - terrible management skills
My sister and I stayed at this hotel for two nights and upon check in we were told the hotel would not accept a Travel money Credit Card (Mastercard) as it did not have a name imprint on the front, in turn we would have to use what they deem a "proper" credit card. That me... | 1 | null |
The Belltown Inn
We really liked this hotel. The staff was very nice and helpful. The room was pleasant but a bit noisy as we were located on the street. If I go back, I will ask for a room on the courtyard. The other comment about the room is that there is no air conditioning. There was a ceiling fan over the bed and ... | 4 | null |
nothing as advertised
wow, just came from windham in new orleans riverwalk and it was beyond great ( 90.00 great rates) Then i got here and almost paid twice (it was very late) and it's nothing like it's made out to be. Smelly rooms, no sound in tv, not the pretty landscape u see advertised and super noisy since it's o... | 1 | null |
Ok....
Stayed here 2 weeks ago, our room was on the 4th floor Check in was a breeze, however they didn't have any warm cookies as promised. As soon as we got off the elevator, there were dishes in front of another guests room that hadn't been picked up. 2 hours later the dishes were still there. Our room was ridiculous... | 3 | null |
Convenient location - comfortable stay
This was my second stay in this hotel and I found it to be as pleasant as my first visit. The rooms are large and comfortable with kitchen and drawing / dining area.
The quality and quantity of breakfast items is very good. Twice a week they serve free snacks and drinks in the ev... | 5 | null |
Embassy Sours in Downtown Chicago
We recently booked the Embassy Suites for two nights. I have always had good luck at these properties until now. We used 100,000 honors points for the room. Upon arrival, the room we got was a King room that was smaller than any hotel room I have stayed in at Chicago. The bathroom was ... | 1 | null |
AMAZING PLACE TO STAY!!!!
Great hotel, rooms are awesome, the staff are the best, from the courtesy driver to the front desk to, especially, the maids. This hotel brings a whole new level to customer service. Everyone from our company had the same wonderful experience! | 5 | null |
Disapointment
This was my 5th hotel during a 2 weeks travel in the States. The other ones was high quality hotels (TAJ, Trump, The James) so Fitz had a hard time since I compared it with my last nights stays. Even though is Fitz not a good hotel. My hotel before was the James who is a chic boutique hotel so I wanted so... | 2 | null |
Save your money
The place is being renovated. They were setting up for Christmas first thing in the morning on 11-12-12 when we went for breakfast. Could not enjoy the other rooms provided for guest comfort. YOU have to bring your ice bucket to the front desk where they get it for you. Parking is LIMITED, good luck get... | 2 | null |
Overrated and overpriced
This hotel was a big disappointment. For a start, the indifferent staff ignored us as as we struggled through the door with our luggage. At first, the desk couldn't find our reservation. The room was supposed to be "full water view" but it did not look out on Elliot Bay, rather back toward the ... | 2 | null |
Mice in the room!!!!!!!
There were mice in the room and the staff was aware of the problem but there were no traps or resolutons.
The second day they changed my room!
No food out for the breakfast!
Internet was down for a day! Shortage of towels in the first room and the front desk did not have any clean towels to mak... | 1 | null |
Be Prepared to DIY!
We recently spent 5 nights here. The option of having an apartment - appealed. The unit size was fantastic - a separate lounge/dining; full stone-top kitchen including coffee maker; 1.5 bathrooms; washing machine and dryer together with a king size bed - ticked all the boxes. Unfortunately for us, o... | 3 | null |
Great Location, Average Everything Else
I should start by saying that I prefer staying here rather than the Sheraton across the street or the Westin or Marriott at Copley. Not necessarily a significantly better property, but better value for your money.
You can't beat the location in general. Although the other three h... | 3 | null |
Great Hotel
This hotel is so much nicer than the mega hotels. It is close to everything, breakfast in the lobby in the morning and food and wine in the afternoon. The staff is great especially Empress, AJ and Josh. So glad we picked this one. | 5 | null |
Bed Bug Alert
I barely stayed one night.I woke up around midnight and found evidence of bed bugs.I found at least four of those critters.I washed myself and checked for bed bugs on me.There was none found on my body or clothes.I left the room in minutes.I told the manager and he refunded my room charges.He was very und... | 1 | null |
Good location for Market Center and decent facility
All in all okay... Could be updated but clean and nice staff. Hallways smell a bit of mildew but rooms do not. Good for business, but definitely not luxurious or anything. Bed comfy but side of hotel near highway can be a bit loud. The breakfast at club lounge was goo... | 3 | null |
Simply perfect
Stayed in hotel for a night.
Great service, great room.
Very good location
Food in Blue Tavern just perfect.
Will recommend this hotel
Strongly believe this is best 5 star hotel for you money
Hope to come back soon | 5 | null |
Great location! HONEST employees!
This is a nice hotel in a great location. The rooms are clean and tastefully decorated. The main reason for my review is my experience with the staff. When I checked-out of the hotel last week prior to our cruise, I accidently left my IPad in my room! I didn't realize I had left it unt... | 5 | null |
Loved it
Stayed Oct 2 to 7. Yes, the rooms are small but they are very efficiently laid out and have lots of storage space for luggage and computers. Also found it very quiet. For two women the bathroom counter space was a bit tight. The location could not be better, close to subway, midtown attractions, concert halls,... | 5 | null |
Not good for wheelchairs
After waiting an hour and a half for the room I had reserved with a roll-in shower I gave up and settled for a supposedly wheelchair accessible room. The height of the mattress was about FORTY inches. I can only hope the room designer has to use a wheelchair someday to learn the meaning of acce... | 2 | null |
Basics, Rough Bed, Good Locatino
I stayed 8 nights at this Hilton.
This hotel is in a good location - though it can be a bit smelly around the area because of the Market. The room is a decent size (had the king suite), but it's very dated, extremely uncomfortable bed (the firmness dial etc, did not do much for me). You... | 3 | null |
Good Airport Hotel
ticks all the boxes, large rooms, good restaurants, coffee shop, bus to airport, clean.
a good base for us to get around Los Angeles. | 4 | null |
DIRTY ROOM, POOR SERVICE AT THE FRONT DESK, GOOD CONCIERGE THOUGH
We stayed here for 3 nights enroute to other locations. We have been Marriott Award members since the program began. Our experience at this hotel was one of the worst we have had in our travels. At check in, our reservation for a king size bed was denied... | 1 | null |
Typical Big City Older Hotel
The Boston Park Plaza is an old hotel with a rich history. How that translates in modern terms is that it's rough around the edges and has small rooms. Located in the Back Bay, the hotel is in a great location. 2 blocks to the Public Gardens where the famous Swan Boats are. There is high en... | 3 | null |
There are so many better options than this forgettable pit
I was in New York for business and I should have known when both my client and my colleagues asked if I REALLY wanted to stay here that I should have gone somewhere else. For the money there are dozens of better hotels in midtown.
PROS: Excellent location on 5... | 2 | null |
Outdated Atmosphere, Great Service
The service was outstanding, the lobby is fun, but everything else was just mediocre. Every floor is "themed" but it is done so lightly it seems like a cheesy gimmick rather than anything of interest. The lobby is cozy and would be fun for a quiet getaway with friends but misses the m... | 3 | null |
Service by Ann was above and beyond
My wife and I flew to Los Angeles for our daughter-in-law's graduation and after dinner were dropped at the Sheraton Los Angeles to check in. We thought we had reservations but when we went to check in, we were informed that there was no record of a reservation and that the hotel was... | 5 | null |
Okay in a pinch
On a particularly busy weekend, this was one of the few places we could find. It was adequate, but I would not return if I had other choices. Noisy guests in the hallways woke us throughout both nights, and the door and walls did little to muffle the sound. The breakfast is a combined buffet and table s... | 2 | null |
Beautiful lobby!
The lobby was beautiful. We went with a group and although the rooms were nice, most of us commented that the carpeting needed to be replaced since there were so many stains. | 4 | null |
Fabulous... Rated five star for service
The hotel staff is efficient, intelligent, over- the- top well- trained. I give them a five star rating!! From the airport shuttle driver to the doorman to the check- in staff, the restaurant staff... Everyone we came in contact with was just simply great and very helpful. This i... | 5 | null |
Yolanda
We arrived too early to check in so the only room available was a smoking room. Yolanda let us check it out, but it was a too smelly for us non-smokers. She indicated there would be more of a choice after the 12:00 noon checkout time. We came back and she was able to accommodate us. I was unaware of the fact th... | 4 | null |
4 stars? I am confused.
The place is DECENT. I had read some horrible reviews so I was pleasantly surprised. However, the 4 star rating makes NO SENSE. This place is definitely 3 stars. The service is not great (especially reception) and they are understaffed for the amount of guests they have (which is a TON because t... | 3 | null |
Good Value
Great value, I stayed for business, 1 night and was pleasantly surprised. Check in was a hood, I had a great time with Candace, after we tried to pronounce my name about 5 times she finally got it...I think. There was 3 tours of kids and my original room was on that floor. I asked to change and Candace did. ... | 4 | null |
Great if Going to the Convention Center, Awesome Fitness Center
The Marriott is attached to the convention center with an enclosed walk-through. The trolley stop is just across the street. Beale is within walking distance, about eight blocks away. It is a little dated in the hallway area. The pool was nice except for a... | 3 | null |
Not a place to stay regardless of price!!!
We booked this hotel for two nights online from a recommended website. Upon arrival, the room was clean, but had an awful smell. Something I could overlook for the price.
The air conditioner never worked and the room was beyond uncomfortable. I spoke with the front desk manage... | 1 | null |
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