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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Great location, friendly staff, expensive parking
Great location in Denver. This hotel is a block from 16th Street Mall which is full of restaurants and shopping. It is also beautifully lit up for the holidays. I had prepaid for this hotel through Priceline so I got a good deal. Check in was smooth and staff was friend... | 3 | null |
Nicely designed rooms but one of the dirtiest hotels I have ever seen!
The bathroom counter was so gross I put a towel down on top of it. Mold in the bathtub, broken stopper, poorly made bed, urine stains all over the toilet, the TV remote was missing the cover to the battery compartment. Stayed one night and got the h... | 2 | null |
Not worth it
The room was tiny. The bathroom was dingy and had cracked tile in the tub. The bed was very uncomfortable and the adjustment was not easy to use. The noise was unacceptable. I could hear anytime anyone was using water on the entire floor. There was a banging noise in the plumbing pipes and kept me awake al... | 1 | null |
whatever
people in the rooms next to me made a lot of noise. The first one woke me at 130 am with the head board banging the wall for a half hour. The other room had what sounds like a 5 minute fight at 3 am. Then there was the matter of the hot breakfast not offering any eggs. There should have been more of a selectio... | 2 | null |
Worst hotel I have ever stayed in!
This hotel was severely run down, the phone's didn't work, the windows wouldn't lock, noisy, hotel room had a foul odor, electrical outlets hanging out of wall, sheets were stained, porn on t.v., only 1 washcloth in bathroom. Breakfast was bread and cereal.Hotel staff was incompetent.... | 1 | null |
Honesty and Service
On the way to Beijing, China, me, my wife, her sister and her niece had an overnight stop in Los Angeles. We had two rooms at the LAX Raddison Hotel. The free shuttle bus made it easy to get to and from the hotel. The shuttle runs continuously between the terminals and the hotel @ every 15 minutes. ... | 4 | null |
We get our own TV?
Took family along on business. Got to hotel late and they had to upgrade us to a two bedroom suite. Nice....kids went crazy. Room was great and a full breakfast was great. When breakfast time is over...it's over. I went back for a refill of coke and they cut off the machine and avoided me like the pl... | 5 | null |
Bad Service, not worth the money
My family stayed there while I was in the hospital for a few days. The service staff were terrible! The rooms were overpriced, and mediocre. The neighborhood is edgy, and it's name does not do it justice. Not recommended | 3 | null |
One Night Stay
Check in was quick, room and and entire hotel was spotless. Some great restaraunts down the street aways on Manor...I recommend Vivo Cocina. At the Dennys next to the hotel, ceasar salad was void of flavor and lettuce was limp.
I would definitely stay in this hotel again. | 5 | null |
First time at this hotel
The hotel lobby looked very inviting, but the room was not anything out of the ordinary. I arrived at midnight, and was disappointed at the dated and not-so-clean room. Fortunately the bed linens were clean.
The bathroom counter top had some sort of residue on it, including cup and bottle water... | 3 | null |
Good but not magnificent
This is a good hotel in a good part of Philadelphia, but it doesn't quite live up to the hype on here or the self-celebration you come upon at every turn in the hotel itself. The building is an 80s or 90s concrete and girder construction, and the dated sumptuousness of the hotel seems somewhat ... | 3 | null |
Smoky, loud, dirty. Horrible!
For $50 a night, I expected nothing more than a clean, quiet room with basic amenities. Instead this is easily the worst hotel experience I've ever had.
-The elevator had a filthy rubber floor, like a cargo elevator. I wouldnt even put my bags down on the floor.
-I had a non-smoking reserv... | 1 | null |
You can paint it pretty, but it is still ugly and over priced! (long review but read)
Wow is all I can say about this hotel. Felt gouged . No free wifi, no coffee in your room, 1 ply toilet paper..nice, and towels you could sand the walls with. I am an early riser, so coffee is my number one grab in the morning to open... | 2 | null |
Eh, Not bad, Not great.
My friend and I stayed here June 22nd-26th and we had a great time. We are two girls that were just looking to experience San Diego for the first time and this was a good place for us to rest our heads. The beds were comfortable, the staff was great. If there was any problems, they were there ri... | 3 | null |
Westin Riverwalk
The hotel had a great staff..... very very nice... but check in is at 3:00 and we arrived at 2:45 to be told that our room would be ready at 4:00. We booked a very expensive room overlooking the Riverwalk - but there were so many trees we would not see the River only the stree corner. Also we did have ... | 2 | null |
You can do worse...
First of all, if you google the address - it will send you to the wrong place. It's actually about 2.4 miles from where navigation took me. Exit Windfern/Fallbrook off Beltway 8 to get there. The breakfast area is very small. The pool area is decent. The rooms are refurbished with new furniture, but... | 3 | null |
Expected more from a lowes
The hotel has a great location next to the convention center and the train station. The entry and lobby are fine but a little tight when walking through. If there are crowds it can get stuffy checking in or getting to the front desk. No real lobby lounging area perhaps 3 chairs. Floors are di... | 3 | null |
DON'T LET THE PICTURES FOOL YOU!!!
Hotel is under renovation. There were no baseboards on my entire floor, half the light fixtures in the hallway had no lights in them, the vending machines were empty and the ice machine didn't work.
The weirdest thing...there was no closet in the room! There was a small refrigerator t... | 1 | null |
Decent hotel, Perfect location.
The Carlye Suites has been my home away from home on dozens of occasions.
I must say that the location cannot be beat! It is in the heart of the best neighborhood in Washington, and just a short walk from everything good about DC!
Overall, the hotel is clean, but perhaps not as modern ... | 3 | null |
Nasty
This was by far the nastiest group of rooms that I have ever booked. It had what looked to be blood splatter on the walls in two of the rooms with holes in the wall and they had a bad odor. I had to wash the clothes that I did not wear to get rid of the odor after getting back home. Could not see out of one of th... | 2 | null |
Nice but noisy hotel
This Best Western is in a great location for walking to the Loop and the Theater District in the Loop, and even closer to the Magnificent Mile. But the location is a drawback as well. The street the hotel is on is very busy and noisy, and our room, on the 4th floor, was quite noisy at night. The ve... | 3 | null |
Miserable experience due to horrid nightclub crowd...
I am not the W Hollywood's typical demographic in that I am an adult who thinks and is considerate of my fellow human beings. The crowd that this place attracts on weekends is simply disgraceful. Rich, spoiled, bratty, obnoxious and semi-literate, ill-mannered and l... | 2 | null |
Hotel review
My daughter and I went to a concert at Key Arena I wanted a hotel that was within walking distance and a reasonable price. I've stayed at the Hampton Inn in Spokane Wa. and loved it, so I was hoping for the same. Our room was clean and the beds were very comfy and across the street there was a nice restaur... | 5 | null |
Hipster trendy in great location
This was the first time staying there and I'd come back. Valet parking was reasonable for LA. They upgraded me to the WOW room (a 750 sq space that I swear was built of an NBA player). It was nice and very clean. 25' is too far to walk to the bathroom in the middle of the night though! ... | 4 | null |
Horrible
I was surprised with good comments about this hotel on tripadvisor because I had a totally different experience. This hotel is of very low quality and the fees they charge are simply outrageous. The restroom on the ground floor was dirty and stinking. As for the equiment at the gym, I saw much better in other ... | 2 | null |
Love it!
Very cool - trendy vibe. Love this boutique hotel....it's in a great spot (union square) & right across the street is a favorite restaurant (Colibri). Nicely furnished rooms & a very nice bar. | 5 | null |
August 2012
We stayed 9 nights at the La Quinta Inn. . We were on the 2nd floor, across from the elevator. The room itself is very nice. The housekeepers do a great job. We could hear the elevator coming and going whenever we were in our room. There is a breakfast each morning with bananas, waffles, juices and pastries... | 4 | null |
Memorable Stay
Everything about my stay was incredible. The entire hotel is gorgeous. Inside & out. The employees went above and beyond. From valet to front desk, we were always treated so kindly. The front desk attendant (I wish I remembered his name) was as pleasant as could be. He took the time to show us some maps,... | 5 | null |
Your car would be better
I would have rather slept in the car. The first room we were given had not even attempted to have been cleaned from whoever was there before us. The second room we were given the sheets were dirty. The third room we were given, the sheets were dirty again so they changed them. Fridge didn't wor... | 1 | null |
We Were Not Disappointed!
Often staying downtown means an older hotel building with smaller room. Not the case at the Joule. You will have the convenience of staying downtown but the luxury of a modern, spacious and beautiful room. I think the room would be best described as SEXY! Although the Joule is in the heart of ... | 5 | null |
we like it
We've stayed here several times and find the location to be a good one. It's a Kimpton property so the atmosphere is friendly and a bit 'hip'. But they welcome us warmly, unhip as we are. The truffle oil flavored popcorn in the lobby's afternoon wine reception is worth checking out. I suggest joining Kimpton... | 4 | null |
Hotel was fine.
We stayed 3 nights at this hotel. A gentleman named Hugo was working the front desk and he was very hospitable, very nice. Overall this is a good place to stay if you are just wanting a place to sleep and shower. No problems if that is all you want. Be careful at night there...there is some shady people... | 3 | null |
Bad Experience
This was our first time to america, and if this had been the only place we were to visit we would not go again.
I had read the reviews before our visit and they were good and bad but we decided to give the hotel the "benifit of doubt" how wrong we were and i so wish i had changed, on arrival staff positi... | 1 | null |
Beautiful old hotel but probably would not stay again
Even though I enjoyed staying at the Palmer I will look around to stay at another place next time I need to stay in downtown Chicago. I am not to familiar with downtown hotels so its hard to say if they all have about the same amenities to offer. Even though the Pal... | 3 | null |
Great Location, New Hotel, Few Quirks
During a recent visit to NYC we decided to splurge and book into the Trump towers after reading reviews.
When we arrived the door man was exceptional. The hotel is on the corner of a very busy street with limited area for the cab to stop so we were double parked. The door man was ... | 3 | null |
Great Value
We found the Castle Inn on the Hotels.com site and then checked the reviews from Trip Advisor. We found everything to be as described. This is not a five star hotel; it is an Inn. As such, the managers, Marshall and Arlene, do a great job of keeping the rooms clean for guests. We were quite comfortable in o... | 4 | null |
Not really for me
We stayed in this hotel for three nights. It was one of those advertised after booking a flight to Washington and is well-positioned with a view, for some, of the Capitol some 400 yards away. Sadly, although our room was large and comfortable, the view was of an ugly office building across the road. I... | 3 | null |
Convenient but nothing special
We had an afternoon flight in but check in wasn't until 4 (we'd been hoping to rearrange, get our bearings, and change). We were able to store our luggage, thankfully.
Rooms are very small but clean. We were tripping over our luggage and hitting the sharp corners in the bathroom. Room cl... | 3 | null |
Questionable/Fraudulent Practices
They advertise that all executive suites have french doors between the bedroom and the sitting area, and I booked an executive suite for this reason. Four Season Philadelphia proceeded to make sure I had to work and spend time making demands to receive what I was entitled to. They did ... | 1 | null |
The price is right
We stayed at this hotel for 5 days/4 nights in June 2012. We knew from the reviews here that
we could expect small rooms, but were still a bit surprised at the tiny size of our room. The bed just fit in and the tv took almost the full size of a wall.
Having said that, the room was very clean, althoug... | 3 | null |
Beautiful lobby but...
I stayed at the Biltmore for one night a few days ago. The lobby is stunning and the check-in and room service staff were great.
The property itself is a different story. The carpeting in the hallways is run down and even tattered in a few places. Every 10 feet or so it is held together by tape. ... | 3 | null |
Hotel OK - Neighborhood not so much
Staff were great.
Building and room were average - perhaps a bit overpriced for what you get. First room we were offered had really bad smell - we were moved without any hassle.
Neighborhood was dirty and pretty sketchy. I only walked around a block or two because I had a big black d... | 3 | null |
Marriott hotel employee's mistake is costing us $800.....
I have been in constant communication with this hotel since last thursday, speaking to 2 front office supervisors and leaving multiple voice messages for the General Manager to call me back and still have not received a call back from the general manager! Months... | 1 | null |
Great little hotel
I've always stayed in the Upper West Side when I've came to NYC, and this was my first time I've stayed in this part of the city.
King and Grove is well located, with the Flat Iron building a short walk away, and with a view of the top of the Empire State Building from my hotel window, it's a short w... | 4 | null |
Dreadul, it's a homeless shelter.
I have not been in a homeless shelter, but I think this one should be turned into one, because it would be the last resort for shelter if I had no place to stay a night.
It was so bad, we had to check into a different hotel, we couldn't last a night in it.
Don't make the same mistake w... | 1 | null |
perfect location
we stayed here for a week in august, the hotels location is absolutley perfect 2 mins from the centre of times square, coffee shops everywhere which is very handy seeing as the breakfast is very expensive, the waiters not particuarly pleasant at all. we had to clear our table to make room, ask for tea ... | 3 | null |
Below the norm
Attending a graduation in Phoenix. Usually stay at LaQuinta for overnight stays, this hotel was the worst in the LaQuinta chain that I have been too. The hotel had not been renovated on any level and must have been one of the first LaQuinta's built. Upon entry I notice the room were not as clean as they ... | 2 | null |
Great Location
This Hotel is in a great location as it is nearby to all Beverley Hills attractions. The Staff are very freindly and Hospitable. They go out of their way to make your stay pleasant and are so very helpful. The rooms are spacious and very clean. The Restaurant serves great food and my son loved the room, ... | 4 | null |
Great city hotel
My family and I spend 4 nights at the Boston Harbour Hotel this summer and as per my last trip to this property several years ago this hotel still rates very high in every catagory. The hotel itself is situated on the harbour and during the Summer months they take advantage of this by hosting bands and... | 5 | null |
Great location but hotel is just ok
It was fine. They obviously spent a lot on the lobby & not much on the rooms. Our room was outdated with atrocious carpeting - ugly & dingy. Palette of room is too bland, no beauty or care went into it. Rooms are an afterthought here. Tv was not HD which is insane at this price. bath... | 3 | null |
Great service and price
My stay at the Wingate was perfect. Friendly service and the driver was accommodating in dropping me at the US Airways hangar, which was not on his regular route. The price was very reasonable as well. | 4 | null |
Run-down feel
Friendly staff but the hotel has a run-down feel to it. Corridors and room carpeting are musty. I was upgraded to a one bedroom suite but as I was visiting during General Assembly week at the UN, the rate was still outrageous. There is a quite charming small rooftop terrace bar which is pleasant in the ev... | 3 | null |
Surprise: great service but disappointing value
We had the total reverse experience of Patty N who qualified the Mansfield as great value but disappointing service. Staff was very welcoming and supportive, helped us change rooms when we found traces of smoke in our room, and were very courteous during our stay. The roo... | 2 | null |
Unsanitary
Dead Rat Found Under My Bed at the Best Western Plaza
6700 S. Main Street Houston, TX 77030
Near Medical Centre.
I don't recommend this Hotel for any patient undergoing Chemotherapy, An Infection can be fatal.
I called the Police to protect My rights but they made Me pay My stay, Including the evening I ... | 1 | null |
Great location, good price.
Typical downtown hotel with small rooms, but it had all the amenities I needed. Micro, refir, and best of all great location in the Gaslamp District. Good service, cheap parking (for the area), walk to the waterfront, Petco Park and ferry to Coronado. Not perfect, not 4 stars, but a little b... | 3 | null |
Tiny!!
We stayed at The Milford for four nights in early September. The hotel is in a perfect location for exploring Times Square / Hop on Hop off buses / Shopping. The down side is that the location is all this hotel has to offer, the rooms are tiny! no room for luggage, very cramped conditions and bathroom is no bett... | 2 | null |
Nice alternative to the big chains while in Union square
I normally stay at the big hotels while in San Francisco, Union square, but they were all sold out. This Kimpton property centrally located was a great alternative. I had the opportunity to have "club level" privileges,, and the snacks/drinks at happy hour and th... | 4 | null |
One of my worst hotel experiences
I went to a conference in November and we were assigned this hotel. Seeing as other conference attendees got to stay in luxurious hotels like the Omni two blocks away, I was already a little disappointed when we arrived. It seemed more like a motel from the outside than a hotel. Anyway... | 1 | null |
It's fine for a nights sleep
A Ritz Carlton this is not, nor are you expecting it to be. This is a fine no frills hotel when you're flying in and out of Indy and are looking for a place to crash close the airport. Lobby is kinda odd and you get a nice whiff of chlorine as the pool is open and in the back. Workout is pr... | 3 | null |
Located NOWHERE
The hotel is in the Charleston Naval Yard, which is NOWHERE. It's in Boston, but miles from anything, and we ran up some major taxi bills. Very quiet, attractive neighborhood, though. Sound inside the hotel was peculiarly loud, though; we could hear every word the neighbors were saying, both nights. A n... | 2 | null |
A Pleasure As Always...
This is for a review of the smaller building where the rooms are bigger. I recently stayed at this hotel again over Thanksgiving 2012 for 10 nights. This place was as good this time as it was back in May of this year - except it was better! All of my reservation requests were met, there was not ... | 5 | null |
below expectations
The noisy bar blaring techno music in the foyer during happy hour concerned me, the broken shower and toilet were annoying as was the room safe that needed a fresh set of batteries. They fixed the these issues promptly. The air conditioner / heater was another problem as they could not repair this so... | 2 | null |
Great Value but lost charm
We stayed at this hotel a few years ago when it was the Rihga Royal. Back then rooms were warm with beautiful fabrics and amazing cherry or mahogany wood bathrooms that were fitting for the Queen. We were shocked to walk into an ugly fake wood floor in the living area with the ugliest purple ... | 3 | null |
Past It
Wonderful location but resting on past glories. Garden Terrace closed. Bars cordoned off for private parties. 20% of gym equipment not working. Outside noisy sewage pump truck. Food pretentious. Smoke alarm in room not serviced properly. Room decorations grubby. What a shame. | 1 | null |
Fantastic!
Great place to stay - the 2BR unit was spacious and comfy. Very convenient to Uptown, and Malls. Staff was over-the-top excellent. Our daughter is moving to Charlotte; we will definitely stay here for future visits. | 5 | null |
Makes Motel 6 look like a dream getaway
Our room looked like it was not renovated since the 1980's: beat-up furniture, walls; moldy shower curtain and tile; peeling paint and plaster. I'm hoping it was only that room that looked so bad. The only good things were the bed and carpet. | 1 | null |
Family trip to Sea World
We would stay here again.
For what we paid, the rooms were not that great. The beds were comfortable. The maintenance in the room wasn't that great. The metal molding in the tiled area of there sink area was separating from the carpet and my daughter stubbed her toes pretty good. There was brok... | 2 | null |
DO NOT STAY HERE !
Hotel states rooms have been refreshed but only the carpet and possibly the bedding was new. Walls were dirty with hand prints all over and holes. Holes in doors as well.
Bathroom ! The ceiling was caving in over the shower and the water from the upstairs shower was dripping heavily down on us in our... | 1 | null |
Enjoyable visit
My husband and I had a lovely stay. The room was lovely....the housekeeping staff excellent...The coincierge Beth was very helpful
The landscaping is beautiful.
Maintenance staff very friendly and offered help at all times.
I enjoyed the deli for coffee in the a.m. for a delicious latte and staff friend... | 4 | null |
A capital property
We were attending a convention in the capital city and wanted a hotel that wasn't far from the convention hall. The Plaza is a nice, 10 minute stroll. From the valet, to the front desk clerk, to the maid service, everyone was very friendly and eager to help. Our room was very clean, bright and comfor... | 4 | null |
What an incredible property! Outstanding in everyway!
We stayed here prior to dropping our son off at school. I had read excellent reviews and they were so right. The property is beautifully maintained and the sleeping rooms are exactly what our family of 4 needed. The afternoon reception was a welcome spot to rest and... | 5 | null |
Good location but...
A traditional hotel in a reasonable area which is a short walking distance from Union Square - a good location in general. The hotel is very clean and the staff are very helpful and friendly but the interior of the hotel is very shabby, worn and quite gloomy. There was a problem with the heating in... | 3 | null |
Excellent one-night experience at Staybridge Suites
Needed an airport hotel for my family of five due to an early morning flight. I was hoping to book on points, and when a 2BR 2BA Suite popped up at the regular points rate, I grabbed the room. Check in took 1 minute, room was large and perfect including 3 flat screen ... | 5 | null |
Beautiful Property!
I recently stayed at this hotel because my husband was attending a conference and I got to tag along. This hotel is beautifully laid out! The room was comfy but the frig in the room was stocked with the mini bar items and had a sign on it that personal storage of my items was not allowed. I could ha... | 4 | null |
Excellence on a budget
This is budget travel at it's best. The location is perfect: Right across from the Empire State Building and a subway station on the same block as the hotel. The rooms are tiny but clean, pleasant and comfortable. I loved the bathroom and shower.
I asked for a room away from the elevator and I go... | 4 | null |
Currently undergoing renovation & re-badging
We chose this hotel because it was one of the only ones in the area charging less than $175/night, which is too high for the area, in my opinion. It was fine for a one night stay to be close to the airport. The room was clean and quiet. The check-in was a little lackluster, ... | 3 | null |
This hotel is terminally run down
It's a great location and the hotel has some charm to it. But far too many years have passed since this hotel got a thorough face lift. The public areas are battered, chipped, worn and have that deeply ingrained dirt that even deep cleaning can't remove. Many rooms are smaller than the... | 2 | null |
Hidden Fees and an erroneous smoking accusation
My fiance and I traveled to Baltimore's Inner Harbor for a night in late January. We found, what we thought, was a great deal through Groupon for a nights stay at the Brookshire Suites.
Upon our arrival, we were pleasantly greated by the Valet Parking and the front desk.... | 2 | null |
Good Location. Poor Standard.
Good location but poor standard hotel. Room very tired and in poor condition, curtains hanging with very few hooks, crumbs on carpet and bedside table, half used bottle of water displayed with comp label. Very noisey housekeeping staff. Rude unhelpful front desk staff. | 2 | null |
There`s a reason its so cheap
Stayed here for one night on the 16/04/12.Had to ask to move room twice,first room smoke alarm would not stop beeping,second toilet was leaking all over the floor.Plugs are hanging out the walls with wires showing,hotel is dirty and old.Cheap for new york city (£70 per night) but i would r... | 1 | null |
This Hotel is Beautiful!
The rooms are clean, spacious, and the service is wonderful. The fitness center has excellent equipment. The Café in the restaurant is the perfect place for you morning coffee and breakfast, no need to leave the hotel for breakfast. I give them 5 Stars. | 5 | null |
Stayed Five Times
i've stayed at the Andaz property on 5th Avenue five times. It's not cheap, but there are some special things about this property.
the past two times, I used Diamond upgrade certificates. If you push a bit, you can be upgraded to a Splash Suite, which is on the corner of the building and has views of ... | 4 | null |
Beautiful Hotel, Outstanding Service
I can't say how nice the hotel itself & staff were. It was modern & they thought of everything to make our room comfortable & accessible at the touch of a fingertip. Loved the turn-down service, the speed of the room service & engineers when our TV remote did not work. Indoor pool w... | 5 | null |
Good but.....
Good hotel in a good location with great service. However, the air on is on the noisy side and breakfast is served to you with no buffet and is expensive. Try going around the corner to the many small eateries near the Trans America building. Well worth considering for a stay in SFO. | 4 | null |
Nice Hotel, clean, old, nickle and dime for some services
I stayed at this hotel for one night. Got in early and the front desk person said I would have to have them hold the bags. Gave me a ticket for 1 bag as it had small water bags on handle. When went to pick up the bags, there was a charge which was reduced, but t... | 3 | null |
Decent airport motel, but a creepy experience there
This motel is not all that near DIA ... a good 20-minute drive without traffic. It looks like an older (1970's) place that Best Western acquired. The room, facility, breakfast were fine. The room had a fridge/micro, and the bathroom had dispensers of hand soap, lotion... | 2 | null |
Awful.
When I travel for business I'm easy to please. A clean room where I can shower, sleep and go to the bathroom is all I need. So it takes a lot for me to give a place a bad review.
The good: the guy who checked me in was very, very nice. The toilet, sheets and towels (paper thin) were clean. Free, good wi-fi signa... | 2 | null |
great location, great staff, great hotel
My sisters and I stayed for 4 nights in a grand view room. The view was okay, not as good as we expected because it did over look a giant parking structure, but other than that it was pretty good. The staff were very friendly and helpful. We had actually booked the room for Apri... | 5 | null |
Would not recommend this hotel to any non-smoker!
Stayed in this hotel 2 nights with our 3 children. Pool area is really nice! Room was a decent size, but felt a bit overcrowded because of all the furniture in it (desk with chair, chair with ottoman, bench, etc.) The fridge and microwave were wonderful!!! Our room was ... | 3 | null |
Nice lobby & bar, but dated rooms
First, this hotel is in a great location in San Francisco, and convenient to bars, restaurants, shopping and art galleries.
Second, the staff is very good - friendly and helpful.
Third, the lobby and bar area are very nice, and have been updated. The bar is GREAT.
Fourth, the hotel is ... | 3 | null |
Very disapointing
Stayed here Nov. 2012 with 3 other couples. We have stayed in this area of d/t Seattle as well as in a few Seattle suburbs many times at different hotels and this is by far the worst one yet. We arrived shortly after check in time to find that the valet parking was full, that we would have to park our... | 1 | null |
Farm Science Review Stay
We had 10 rooms booked. I faxed a sheet in of when each of our guests would arrive and depart. When My last two guest arrived i was told there were no more rooms left. The worker at the front desk simply told us all the rooms were full. However he had my fax right infront of him that showed all... | 3 | null |
Miserable stay
I am a frequent Penisula and Four Seasons user and thought I would try SLS as my colleagues had mentioned the hotel was somewhat new and had a great restaurant.
My visit was below average. No one to help with my luggage upon arrival, late at night.
Room service was cold and food was not edible.
My room f... | 1 | null |
A Real Haven and Very Special
What a find! The Library was recommended and it was a delight. Couldn't fault it. Perhaps the rooms are a little small but they were well decorated with beautiful bathrooms. Perfectly located in Mid-Town Manhattan, the hotel offers a roof terrace to chill out and free wine, tea, coffee and... | 4 | null |
Amazing Customer Service!
I have to say that I have traveled a lot. In & out of the country. This hotel was super accommodating & kind. My one year old daughter & I stayed here for two nights. It was perfect. The hotel staff was some of the kindest I have come across.
I have to admit that the hotel is a bit run down...... | 5 | null |
Place of plently "policies" designed to rip of guests
This was a business trip for a small group in anticipation of booking a larger group of high end
business travelers. As a professional I wouldn't book this place even if it were free.
They have policies that are very guest unfriendly and all designed to bait and swi... | 1 | null |
Great location, Great service
The location of this hotel was great central location. near Madison Square Garden. Parking located just beside it. Nice to travel through the city with the transit. John at the reception is helpful make us feel like we are the only customer. He take his time to direct you through the city ... | 5 | null |
Will stay there again.
From the moment I walked into the Conrad I fell in love with it. Not only is it attractive, the people are warm and welcoming. From the wonderful fresh fruit water to the oversized tub to the bathrobes, everything was perfection. It's centrally located to the Mag Mile and the Navy Pier. My only c... | 5 | null |
Old World Elegance and Charm
I recently completed running a conference at the Westin Columbus and it was an amazing experience. Every little detail was perfectly executed, the entire staff went way above and beyond my expectations. The Grand Ballroom is spectacular and the hotel is in beautiful condition. The food & be... | 5 | null |
Comfort Inn, Central Park West, New York
Check In was good, friendly and quick service. Location excellent. Room was small but not a problem as when in New York you are out and about. Mattress was too soft and very uncomfortable. Could hear lots of noise from other rooms during night and could not sleep due to disturba... | 3 | null |
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