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quablab
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how-i-build-this-coded

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https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0236
Okay
customer: The initial pieces were a, a dining table. agent: Uh-huh. customer: Right? And you just take two-inch by two-inch steel-
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... and you make the classic Parsons frame that you have a different levels of tops that sit on it, different kinds of tops that sit on it.
agent: Uh-huh. customer: Right? And you just take two-inch by two-inch steel- agent: Okay
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Okay, these Parsons' tables, uh, I don't know if everyone knows them, but it's, it's a, it, it's a very simple-
customer: Right? And you just take two-inch by two-inch steel- agent: Okay customer: ... and you make the classic Parsons frame that you have a different levels of tops that sit on it, different kinds of tops that sit on it.
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Yes
agent: Okay customer: ... and you make the classic Parsons frame that you have a different levels of tops that sit on it, different kinds of tops that sit on it. agent: Okay, these Parsons' tables, uh, I don't know if everyone knows them, but it's, it's a, it, it's a very simple-
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... minimalist table. It's a long table. It's got four thin steel legs, very strong. And then on the top you can put wood-
customer: ... and you make the classic Parsons frame that you have a different levels of tops that sit on it, different kinds of tops that sit on it. agent: Okay, these Parsons' tables, uh, I don't know if everyone knows them, but it's, it's a, it, it's a very simple- customer: Yes
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Yes
agent: Okay, these Parsons' tables, uh, I don't know if everyone knows them, but it's, it's a, it, it's a very simple- customer: Yes agent: ... minimalist table. It's a long table. It's got four thin steel legs, very strong. And then on the top you can put wood-
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... you can put, uh, marble, you can put, um-
customer: Yes agent: ... minimalist table. It's a long table. It's got four thin steel legs, very strong. And then on the top you can put wood- customer: Yes
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Wood tops, marble tops, glass tops. It's, it's one of our best-selling products today.
agent: ... minimalist table. It's a long table. It's got four thin steel legs, very strong. And then on the top you can put wood- customer: Yes agent: ... you can put, uh, marble, you can put, um-
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To this day.
customer: Yes agent: ... you can put, uh, marble, you can put, um- customer: Wood tops, marble tops, glass tops. It's, it's one of our best-selling products today.
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And we... Today, that same product, same manufacturer. Um, uh, yeah, they're our second-largest manufacturer today, as a matter of fact.
agent: ... you can put, uh, marble, you can put, um- customer: Wood tops, marble tops, glass tops. It's, it's one of our best-selling products today. agent: To this day.
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The same company that ma- that you worked, that-
customer: Wood tops, marble tops, glass tops. It's, it's one of our best-selling products today. agent: To this day. customer: And we... Today, that same product, same manufacturer. Um, uh, yeah, they're our second-largest manufacturer today, as a matter of fact.
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Yes
agent: To this day. customer: And we... Today, that same product, same manufacturer. Um, uh, yeah, they're our second-largest manufacturer today, as a matter of fact. agent: The same company that ma- that you worked, that-
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... was making security gates is now mainly-
customer: And we... Today, that same product, same manufacturer. Um, uh, yeah, they're our second-largest manufacturer today, as a matter of fact. agent: The same company that ma- that you worked, that- customer: Yes
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Yes
agent: The same company that ma- that you worked, that- customer: Yes agent: ... was making security gates is now mainly-
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... making your steel frames for your tables?
customer: Yes agent: ... was making security gates is now mainly- customer: Yes
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Yes.
agent: ... was making security gates is now mainly- customer: Yes agent: ... making your steel frames for your tables?
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And how did you come up... I mean, who even thought of, "Let's go to these guys who are making steel gates and have them make furniture for us," and, and make a... Was there... What, what inspired that design, which, which would become this best-selling product that you would have?
customer: Yes agent: ... making your steel frames for your tables? customer: Yes.
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I mean, I think that's what I bring, I brought to the business then, not so much now, is, is that inspiration for design, just 'cause I'm so interested in it. Um, pretty soon you find the right partner, and then it gets pretty easy, and you do one, and then you do more. And first he did tables, and then he does beds. A...
agent: ... making your steel frames for your tables? customer: Yes. agent: And how did you come up... I mean, who even thought of, "Let's go to these guys who are making steel gates and have them make furniture for us," and, and make a... Was there... What, what inspired that design, which, which would become this best...
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Hmm.
customer: Yes. agent: And how did you come up... I mean, who even thought of, "Let's go to these guys who are making steel gates and have them make furniture for us," and, and make a... Was there... What, what inspired that design, which, which would become this best-selling product that you would have? customer: I mea...
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The person that does the upholstered seat is very different than the person that makes the wood chair. So the unique thing we bring to the process is we bring the design, and then we have these different manufacturers make the components, which actually reduces the cost of the piece because we got these specialists doi...
agent: And how did you come up... I mean, who even thought of, "Let's go to these guys who are making steel gates and have them make furniture for us," and, and make a... Was there... What, what inspired that design, which, which would become this best-selling product that you would have? customer: I mean, I think that...
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Hmm.
customer: I mean, I think that's what I bring, I brought to the business then, not so much now, is, is that inspiration for design, just 'cause I'm so interested in it. Um, pretty soon you find the right partner, and then it gets pretty easy, and you do one, and then you do more. And first he did tables, and then he do...
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And it has the bonus advantage of now you've got lots of choice. So now instead of having just two choices for the table, you've got 20 choices for the table, 'cause you can have these different tops.
agent: Hmm. customer: The person that does the upholstered seat is very different than the person that makes the wood chair. So the unique thing we bring to the process is we bring the design, and then we have these different manufacturers make the components, which actually reduces the cost of the piece because we got...
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So it's almost like a, like an assem- like a supply chain for cars, right? You know, the components come to a factory in, you know, somewhere in Michigan, and then the... That's what was happening. You get, you're getting different pieces from different places-
customer: The person that does the upholstered seat is very different than the person that makes the wood chair. So the unique thing we bring to the process is we bring the design, and then we have these different manufacturers make the components, which actually reduces the cost of the piece because we got these speci...
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Yes
agent: Hmm. customer: And it has the bonus advantage of now you've got lots of choice. So now instead of having just two choices for the table, you've got 20 choices for the table, 'cause you can have these different tops. agent: So it's almost like a, like an assem- like a supply chain for cars, right? You know, the c...
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... and then you guys could put it together, and that ultimately would save you money.
customer: And it has the bonus advantage of now you've got lots of choice. So now instead of having just two choices for the table, you've got 20 choices for the table, 'cause you can have these different tops. agent: So it's almost like a, like an assem- like a supply chain for cars, right? You know, the components co...
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That will ultimately s- save us money, and it gives the customer considerably more choice.
agent: So it's almost like a, like an assem- like a supply chain for cars, right? You know, the components come to a factory in, you know, somewhere in Michigan, and then the... That's what was happening. You get, you're getting different pieces from different places- customer: Yes agent: ... and then you guys could pu...
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Interesting. Okay. So you've got this, um, you, you've got these pieces coming in, into your shops, and you've got three stores. Uh, and then you open, I believe the fourth store was in Chicago.
customer: Yes agent: ... and then you guys could put it together, and that ultimately would save you money. customer: That will ultimately s- save us money, and it gives the customer considerably more choice.
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Yes.
agent: ... and then you guys could put it together, and that ultimately would save you money. customer: That will ultimately s- save us money, and it gives the customer considerably more choice. agent: Interesting. Okay. So you've got this, um, you, you've got these pieces coming in, into your shops, and you've got thr...
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It's around 1993.
customer: That will ultimately s- save us money, and it gives the customer considerably more choice. agent: Interesting. Okay. So you've got this, um, you, you've got these pieces coming in, into your shops, and you've got three stores. Uh, and then you open, I believe the fourth store was in Chicago. customer: Yes.
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Yep.
agent: Interesting. Okay. So you've got this, um, you, you've got these pieces coming in, into your shops, and you've got three stores. Uh, and then you open, I believe the fourth store was in Chicago. customer: Yes. agent: It's around 1993.
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And Chicago is a design city. It's one of the centers of design in the world.
customer: Yes. agent: It's around 1993. customer: Yep.
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Yes. Yes. I think that the whole transition to what Room & Board is today started with a point of view about design and value, and a lot of that came from what the manufacturer's capabilities were. I mean, obviously one of the big questions we had in the beginning was furniture was not being made in America. Um, by the...
agent: It's around 1993. customer: Yep. agent: And Chicago is a design city. It's one of the centers of design in the world.
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0268
Yeah.
customer: Yep. agent: And Chicago is a design city. It's one of the centers of design in the world. customer: Yes. Yes. I think that the whole transition to what Room & Board is today started with a point of view about design and value, and a lot of that came from what the manufacturer's capabilities were. I mean, obvi...
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0269
And we actually went through a really thoughtful question about, "Can we make product in America that's completely competitive?" And we determined that, that the only advantage is you have making it in China is wages, right?
agent: And Chicago is a design city. It's one of the centers of design in the world. customer: Yes. Yes. I think that the whole transition to what Room & Board is today started with a point of view about design and value, and a lot of that came from what the manufacturer's capabilities were. I mean, obviously one of th...
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2,915.194
customer
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0270
Mm-hmm.
customer: Yes. Yes. I think that the whole transition to what Room & Board is today started with a point of view about design and value, and a lot of that came from what the manufacturer's capabilities were. I mean, obviously one of the big questions we had in the beginning was furniture was not being made in America. ...
2,915.194
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vi
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0271
It's about a 30% advantage in cost of product. Well, we felt like between freight and quality and a series of other things, we could make up that difference. So we could totally make competitive product in America, given the design of the product that we focus on, where it's really more about material. The cost is... Y...
agent: Yeah. customer: And we actually went through a really thoughtful question about, "Can we make product in America that's completely competitive?" And we determined that, that the only advantage is you have making it in China is wages, right? agent: Mm-hmm.
2,915.354
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0272
Mm-hmm.
customer: And we actually went through a really thoughtful question about, "Can we make product in America that's completely competitive?" And we determined that, that the only advantage is you have making it in China is wages, right? agent: Mm-hmm. customer: It's about a 30% advantage in cost of product. Well, we felt...
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agent
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Llama-3.3-70B-Instruct_20260713T143033Z
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So if you're making a simple classic something out of solid wood, the, the labor cost is a fairly small percentage of the cost. If you're making something very elaborate, the labor cost gets to be a pretty high percentage, and the advantage of making it overseas, it becomes pretty significant.
agent: Mm-hmm. customer: It's about a 30% advantage in cost of product. Well, we felt like between freight and quality and a series of other things, we could make up that difference. So we could totally make competitive product in America, given the design of the product that we focus on, where it's really more about m...
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0274
Yeah.
customer: It's about a 30% advantage in cost of product. Well, we felt like between freight and quality and a series of other things, we could make up that difference. So we could totally make competitive product in America, given the design of the product that we focus on, where it's really more about material. The co...
2,957.854
2,958.074
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eng
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0275
So our, our design and approach allowed us to compete really effectively with imported product.
agent: Mm-hmm. customer: So if you're making a simple classic something out of solid wood, the, the labor cost is a fairly small percentage of the cost. If you're making something very elaborate, the labor cost gets to be a pretty high percentage, and the advantage of making it overseas, it becomes pretty significant. ...
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0276
Yeah. And, and you had a, a very strict approach at that time. I think there was like, uh, there would be no sales, no volume discounts.
customer: So if you're making a simple classic something out of solid wood, the, the labor cost is a fairly small percentage of the cost. If you're making something very elaborate, the labor cost gets to be a pretty high percentage, and the advantage of making it overseas, it becomes pretty significant. agent: Yeah. cu...
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0277
Right.
agent: Yeah. customer: So our, our design and approach allowed us to compete really effectively with imported product. agent: Yeah. And, and you had a, a very strict approach at that time. I think there was like, uh, there would be no sales, no volume discounts.
2,975.814
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Llama-3.3-70B-Instruct_20260713T143033Z
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No discounts for, like, interior designers, which they get. A lot of people don't know this. They get them.
customer: So our, our design and approach allowed us to compete really effectively with imported product. agent: Yeah. And, and you had a, a very strict approach at that time. I think there was like, uh, there would be no sales, no volume discounts. customer: Right.
2,976.114
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Llama-3.3-70B-Instruct_20260713T143033Z
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https://rss.art19.com/ep…00762e86fb433970
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Yep.
agent: Yeah. And, and you had a, a very strict approach at that time. I think there was like, uh, there would be no sales, no volume discounts. customer: Right. agent: No discounts for, like, interior designers, which they get. A lot of people don't know this. They get them.
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Llama-3.3-70B-Instruct_20260713T143033Z
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Uh, I think some of that, those rules have changed, but this was really a hard and fast rule for those first few, for several years-
customer: Right. agent: No discounts for, like, interior designers, which they get. A lot of people don't know this. They get them. customer: Yep.
2,981.154
2,987.324
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Yes
agent: No discounts for, like, interior designers, which they get. A lot of people don't know this. They get them. customer: Yep. agent: Uh, I think some of that, those rules have changed, but this was really a hard and fast rule for those first few, for several years-
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... right?
customer: Yep. agent: Uh, I think some of that, those rules have changed, but this was really a hard and fast rule for those first few, for several years- customer: Yes
2,987.354
2,987.834
agent
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Llama-3.3-70B-Instruct_20260713T143033Z
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https://rss.art19.com/ep…00762e86fb433970
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Yeah. Yep.
agent: Uh, I think some of that, those rules have changed, but this was really a hard and fast rule for those first few, for several years- customer: Yes agent: ... right?
2,987.834
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customer
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https://rss.art19.com/ep…00762e86fb433970
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And why, why was that? Why no, no sales or no, no discounts?
customer: Yes agent: ... right? customer: Yeah. Yep.
2,988.434
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Llama-3.3-70B-Instruct_20260713T143033Z
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You know, it comes from a basic philosophy of personal philosophy. Say, "I wanna treat each customer, they're like my best friend."
agent: ... right? customer: Yeah. Yep. agent: And why, why was that? Why no, no sales or no, no discounts?
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https://rss.art19.com/ep…00762e86fb433970
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Yeah.
customer: Yeah. Yep. agent: And why, why was that? Why no, no sales or no, no discounts? customer: You know, it comes from a basic philosophy of personal philosophy. Say, "I wanna treat each customer, they're like my best friend."
3,000.794
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https://rss.art19.com/ep…00762e86fb433970
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Right? That's just like a core approach to think about how do you answer these questions. And wh- why would you do that to your best friend? You say, "Oh, you know, if you'd came in last week, it was gonna be 20% lower in price." So everybody's buying product at different price. It just didn't seem like a fair thing to...
agent: And why, why was that? Why no, no sales or no, no discounts? customer: You know, it comes from a basic philosophy of personal philosophy. Say, "I wanna treat each customer, they're like my best friend." agent: Yeah.
3,001.714
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https://rss.art19.com/ep…00762e86fb433970
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Mm.
customer: You know, it comes from a basic philosophy of personal philosophy. Say, "I wanna treat each customer, they're like my best friend." agent: Yeah. customer: Right? That's just like a core approach to think about how do you answer these questions. And wh- why would you do that to your best friend? You say, "Oh, ...
3,035.874
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https://rss.art19.com/ep…00762e86fb433970
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So you got the back end of the business, which is handling the product and delivering to customers. Now you're dealing with these ups and downs because of the sales. Without sales, you've got a pretty steady, steady line of business going through.
agent: Yeah. customer: Right? That's just like a core approach to think about how do you answer these questions. And wh- why would you do that to your best friend? You say, "Oh, you know, if you'd came in last week, it was gonna be 20% lower in price." So everybody's buying product at different price. It just didn't se...
3,036.314
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https://rss.art19.com/ep…00762e86fb433970
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And you became a logistics business as well. You're not just a retailer. You're not just a design having furniture made to your specifications now. You're also taking over the, the, the logistics part of it, the d- like, even the delivery to the customer part of it.
customer: Right? That's just like a core approach to think about how do you answer these questions. And wh- why would you do that to your best friend? You say, "Oh, you know, if you'd came in last week, it was gonna be 20% lower in price." So everybody's buying product at different price. It just didn't seem like a fai...
3,048.634
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agent
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Oh, absolutely. Yes. We, we do that all ourselves. I mean, that's a really critical part of the business, and it's often treated in this very secondary way. And, um, it's interesting we talked about... We opened in Chicago, and the surprise in Chicago was Chicago gets a lot of visitors from all over the country, and th...
agent: Mm. customer: So you got the back end of the business, which is handling the product and delivering to customers. Now you're dealing with these ups and downs because of the sales. Without sales, you've got a pretty steady, steady line of business going through. agent: And you became a logistics business as well....
3,068.254
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In Chicago, but they might live in San Francisco, and you don't have a shop there.
customer: So you got the back end of the business, which is handling the product and delivering to customers. Now you're dealing with these ups and downs because of the sales. Without sales, you've got a pretty steady, steady line of business going through. agent: And you became a logistics business as well. You're not...
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3,100.494
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https://rss.art19.com/ep…00762e86fb433970
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Exactly.
agent: And you became a logistics business as well. You're not just a retailer. You're not just a design having furniture made to your specifications now. You're also taking over the, the, the logistics part of it, the d- like, even the delivery to the customer part of it. customer: Oh, absolutely. Yes. We, we do that ...
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Okay.
customer: Oh, absolutely. Yes. We, we do that all ourselves. I mean, that's a really critical part of the business, and it's often treated in this very secondary way. And, um, it's interesting we talked about... We opened in Chicago, and the surprise in Chicago was Chicago gets a lot of visitors from all over the count...
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Exactly.
agent: In Chicago, but they might live in San Francisco, and you don't have a shop there. customer: Exactly. agent: Okay.
3,101.614
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So but you pr- normally, a business would just have a third party, you know, logistics company handle it. You know, you go to, go to Penske or whatever, somebody.
customer: Exactly. agent: Okay. customer: Exactly.
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Right. Right. And then you get lousy service, damaged product. You know, they don't take it into the home for the customer.
agent: Okay. customer: Exactly. agent: So but you pr- normally, a business would just have a third party, you know, logistics company handle it. You know, you go to, go to Penske or whatever, somebody.
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Well, that depends, but that was your fear. You thought, "Hey, we know how to deliver our stuff and how to m- put it together, so we're gonna-"
customer: Exactly. agent: So but you pr- normally, a business would just have a third party, you know, logistics company handle it. You know, you go to, go to Penske or whatever, somebody. customer: Right. Right. And then you get lousy service, damaged product. You know, they don't take it into the home for the custome...
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Yes
agent: So but you pr- normally, a business would just have a third party, you know, logistics company handle it. You know, you go to, go to Penske or whatever, somebody. customer: Right. Right. And then you get lousy service, damaged product. You know, they don't take it into the home for the customer. agent: Well, tha...
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https://rss.art19.com/ep…e86fb433970_0300
... "actually employ the, uh, the drivers and, and own the trucks."
customer: Right. Right. And then you get lousy service, damaged product. You know, they don't take it into the home for the customer. agent: Well, that depends, but that was your fear. You thought, "Hey, we know how to deliver our stuff and how to m- put it together, so we're gonna-" customer: Yes
3,126.434
3,132.293
agent
eng
en
unknown
other
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0301
Yep. Yes.
agent: Well, that depends, but that was your fear. You thought, "Hey, we know how to deliver our stuff and how to m- put it together, so we're gonna-" customer: Yes agent: ... "actually employ the, uh, the drivers and, and own the trucks."
3,132.294
3,133.054
customer
eng
tr
unknown
other
0
0
0
0
0
0
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1
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0302
That seems, like, really... Of course, we know how it turned out, but that seems, like, really risky. Like, that's where businesses really can unravel because you're pouring money into something that may actually not be that efficient.
customer: Yes agent: ... "actually employ the, uh, the drivers and, and own the trucks." customer: Yep. Yes.
3,133.054
3,144.754
agent
eng
en
unknown
host
0
0
0
0
0
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0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0303
Yes. Well, we actually did a partnership with Allied Home Movers-
agent: ... "actually employ the, uh, the drivers and, and own the trucks." customer: Yep. Yes. agent: That seems, like, really... Of course, we know how it turned out, but that seems, like, really risky. Like, that's where businesses really can unravel because you're pouring money into something that may actually not b...
3,144.754
3,148.704
customer
eng
en
unknown
other
0
0
0
0
0
0
0
0
0
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1
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0304
Yep
customer: Yep. Yes. agent: That seems, like, really... Of course, we know how it turned out, but that seems, like, really risky. Like, that's where businesses really can unravel because you're pouring money into something that may actually not be that efficient. customer: Yes. Well, we actually did a partnership with A...
3,148.704
3,149.514
agent
eng
tr
unknown
host
0
0
0
0
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0305
... where they do the work for us, but I've-- if you talk to their employees, they think they're Room & Board employees.
agent: That seems, like, really... Of course, we know how it turned out, but that seems, like, really risky. Like, that's where businesses really can unravel because you're pouring money into something that may actually not be that efficient. customer: Yes. Well, we actually did a partnership with Allied Home Movers- a...
3,149.514
3,154.434
customer
eng
en
unknown
other
0
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0306
I got you. Okay.
customer: Yes. Well, we actually did a partnership with Allied Home Movers- agent: Yep customer: ... where they do the work for us, but I've-- if you talk to their employees, they think they're Room & Board employees.
3,154.434
3,155.314
agent
eng
tl
unknown
host
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0307
So, so that's how we do that.
agent: Yep customer: ... where they do the work for us, but I've-- if you talk to their employees, they think they're Room & Board employees. agent: I got you. Okay.
3,155.314
3,156.464
customer
eng
en
unknown
other
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0308
But it's, it's that part of Allied is dedicated entirely to Room & Board?
customer: ... where they do the work for us, but I've-- if you talk to their employees, they think they're Room & Board employees. agent: I got you. Okay. customer: So, so that's how we do that.
3,156.464
3,161.134
agent
eng
en
unknown
host
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0309
Yes.
agent: I got you. Okay. customer: So, so that's how we do that. agent: But it's, it's that part of Allied is dedicated entirely to Room & Board?
3,161.134
3,162.294
customer
eng
fr
unknown
other
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0310
And, and then how did you... Uh, now you're... You know, we're, we're getting into the mid-'90s, and what Room & Board is m- might've been totally unique and, you know, maybe there was Crate & Barrel, but now you've got Design Within Reach. You've got other, some other high-end design-focused furniture stores, Blue Dot...
customer: So, so that's how we do that. agent: But it's, it's that part of Allied is dedicated entirely to Room & Board? customer: Yes.
3,162.294
3,196.834
agent
eng
en
unknown
host
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0311
You know, I don't think we thought a lot about comparing ourselves to them.
agent: But it's, it's that part of Allied is dedicated entirely to Room & Board? customer: Yes. agent: And, and then how did you... Uh, now you're... You know, we're, we're getting into the mid-'90s, and what Room & Board is m- might've been totally unique and, you know, maybe there was Crate & Barrel, but now you've g...
3,198.094
3,202.373
customer
eng
en
unknown
host
0
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0312
Hmm.
customer: Yes. agent: And, and then how did you... Uh, now you're... You know, we're, we're getting into the mid-'90s, and what Room & Board is m- might've been totally unique and, you know, maybe there was Crate & Barrel, but now you've got Design Within Reach. You've got other, some other high-end design-focused furn...
3,202.374
3,202.554
agent
eng
sv
unknown
host
0
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0313
We, we kind of knew what we wanted to be. Um, we knew which kind of product we wanted to sell. We knew how we wanted to sell it. So we didn't, we didn't really stop and compare. We just said, "What we're doing is working. It's who we are, and we're not gonna adjust that based upon competition."
agent: And, and then how did you... Uh, now you're... You know, we're, we're getting into the mid-'90s, and what Room & Board is m- might've been totally unique and, you know, maybe there was Crate & Barrel, but now you've got Design Within Reach. You've got other, some other high-end design-focused furniture stores, B...
3,202.554
3,219.954
customer
eng
en
unknown
host
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0314
But I would think some of these brands would see the cool things you're selling and just go to those same manufacturers and have them make a variation of that. So, so didn't-- did you ever start to go to some of your manufacturers and say, "Hey, let's do an exclusive deal where you only make furniture for us"?
customer: You know, I don't think we thought a lot about comparing ourselves to them. agent: Hmm. customer: We, we kind of knew what we wanted to be. Um, we knew which kind of product we wanted to sell. We knew how we wanted to sell it. So we didn't, we didn't really stop and compare. We just said, "What we're doing is...
3,219.954
3,240.534
agent
eng
en
unknown
host
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0315
Um, we, you know, we haven't, but we know that some of those people have gone to some of our manufacturers, like our seal manufacturer is a good example.
agent: Hmm. customer: We, we kind of knew what we wanted to be. Um, we knew which kind of product we wanted to sell. We knew how we wanted to sell it. So we didn't, we didn't really stop and compare. We just said, "What we're doing is working. It's who we are, and we're not gonna adjust that based upon competition." ag...
3,242.394
3,250.214
customer
eng
en
unknown
other
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0316
Which you don't own. It's their... They own it.
customer: We, we kind of knew what we wanted to be. Um, we knew which kind of product we wanted to sell. We knew how we wanted to sell it. So we didn't, we didn't really stop and compare. We just said, "What we're doing is working. It's who we are, and we're not gonna adjust that based upon competition." agent: But I w...
3,250.214
3,252.074
agent
eng
en
unknown
host
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0317
Yeah. They can, they can do what they want, but-
agent: But I would think some of these brands would see the cool things you're selling and just go to those same manufacturers and have them make a variation of that. So, so didn't-- did you ever start to go to some of your manufacturers and say, "Hey, let's do an exclusive deal where you only make furniture for us"? c...
3,252.074
3,253.694
customer
eng
en
unknown
host
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0318
Yep
customer: Um, we, you know, we haven't, but we know that some of those people have gone to some of our manufacturers, like our seal manufacturer is a good example. agent: Which you don't own. It's their... They own it. customer: Yeah. They can, they can do what they want, but-
3,253.694
3,253.794
agent
eng
tr
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0319
... but they're, they're generally really happy with our relationship. I mean, we are truly a vertically integrated company through partnership.
agent: Which you don't own. It's their... They own it. customer: Yeah. They can, they can do what they want, but- agent: Yep
3,253.794
3,263.994
customer
eng
en
unknown
other
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0320
Yeah.
customer: Yeah. They can, they can do what they want, but- agent: Yep customer: ... but they're, they're generally really happy with our relationship. I mean, we are truly a vertically integrated company through partnership.
3,263.994
3,264.114
agent
eng
id
unknown
host
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0321
That- that's how I think about it. I mean, well, we care a lot about that seal manufacturer, about how they grow, about are they profitable, about how we balance their business that's effective for them. Uh, we work together on new product. I mean, it's virtually as if we own that business But we don't.
agent: Yep customer: ... but they're, they're generally really happy with our relationship. I mean, we are truly a vertically integrated company through partnership. agent: Yeah.
3,264.114
3,281.81
customer
eng
en
unknown
other
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0322
So, okay, so here's, here... I'm curious 'cause I, you know, now we're, we're getting into the, you know, uh, into the 2000s, right? You're... The '90s you're growing steadily, and in, I think by, I don't know, 2004 or something, I think that year, maybe 2005, you opened a store in New York and San Francisco, and now y...
customer: ... but they're, they're generally really happy with our relationship. I mean, we are truly a vertically integrated company through partnership. agent: Yeah. customer: That- that's how I think about it. I mean, well, we care a lot about that seal manufacturer, about how they grow, about are they profitable, a...
3,281.81
3,307.43
agent
eng
en
unknown
host
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0323
Yes.
agent: Yeah. customer: That- that's how I think about it. I mean, well, we care a lot about that seal manufacturer, about how they grow, about are they profitable, about how we balance their business that's effective for them. Uh, we work together on new product. I mean, it's virtually as if we own that business But we...
3,307.43
3,308.32
customer
eng
fr
unknown
other
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0324
I mean, um, and competitive and certainly New York. And, uh, and, and they, they just did really well in those places. Did you start to feel like, "Okay, we need to become a billion-dollar business"? Like, once you hit 100, $150 million in sales, are you thinking, "How do we get this to be a billion-dollar business?"
customer: That- that's how I think about it. I mean, well, we care a lot about that seal manufacturer, about how they grow, about are they profitable, about how we balance their business that's effective for them. Uh, we work together on new product. I mean, it's virtually as if we own that business But we don't. agent...
3,308.32
3,330.81
agent
eng
en
unknown
host
0
0
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0325
No.
agent: So, okay, so here's, here... I'm curious 'cause I, you know, now we're, we're getting into the, you know, uh, into the 2000s, right? You're... The '90s you're growing steadily, and in, I think by, I don't know, 2004 or something, I think that year, maybe 2005, you opened a store in New York and San Francisco, an...
3,330.81
3,331.41
customer
eng
pt
unknown
host
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0326
No.
customer: Yes. agent: I mean, um, and competitive and certainly New York. And, uh, and, and they, they just did really well in those places. Did you start to feel like, "Okay, we need to become a billion-dollar business"? Like, once you hit 100, $150 million in sales, are you thinking, "How do we get this to be a billi...
3,331.41
3,331.71
agent
eng
pt
unknown
host
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0327
We, we never talked about growth that way. We never had a plan for specific growth in terms of what kind of volume it should be, um, or how many stores we should add.
agent: I mean, um, and competitive and certainly New York. And, uh, and, and they, they just did really well in those places. Did you start to feel like, "Okay, we need to become a billion-dollar business"? Like, once you hit 100, $150 million in sales, are you thinking, "How do we get this to be a billion-dollar busin...
3,331.71
3,342.73
customer
eng
en
unknown
host
0
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0328
Why not?
customer: No. agent: No. customer: We, we never talked about growth that way. We never had a plan for specific growth in terms of what kind of volume it should be, um, or how many stores we should add.
3,342.73
3,343.11
agent
eng
en
unknown
host
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0329
Because, um, I think you make a bunch of bad decisions when you start doing that. Um, through organic growth, you're available to evaluate what your natural growth is, and then you're able to take advantage. If it makes sense, you're able to take advantage of opportunities, um, as they come along, rather than forcing y...
agent: No. customer: We, we never talked about growth that way. We never had a plan for specific growth in terms of what kind of volume it should be, um, or how many stores we should add. agent: Why not?
3,344.17
3,400.55
customer
eng
en
unknown
founder
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0330
Hmm.
customer: We, we never talked about growth that way. We never had a plan for specific growth in terms of what kind of volume it should be, um, or how many stores we should add. agent: Why not? customer: Because, um, I think you make a bunch of bad decisions when you start doing that. Um, through organic growth, you're ...
3,400.55
3,401.81
agent
eng
sv
unknown
host
0
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0331
And, um, so we said no, but three years later we said, "Yeah, we can do San Francisco and New York within six months of each other."
agent: Why not? customer: Because, um, I think you make a bunch of bad decisions when you start doing that. Um, through organic growth, you're available to evaluate what your natural growth is, and then you're able to take advantage. If it makes sense, you're able to take advantage of opportunities, um, as they come al...
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0332
All right, so clearly you're growing, and, and at this point, you- you're still entirely privately owned, right? Like, you had not taken on any outside investors.
customer: Because, um, I think you make a bunch of bad decisions when you start doing that. Um, through organic growth, you're available to evaluate what your natural growth is, and then you're able to take advantage. If it makes sense, you're able to take advantage of opportunities, um, as they come along, rather than...
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meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0333
Yeah, exactly.
agent: Hmm. customer: And, um, so we said no, but three years later we said, "Yeah, we can do San Francisco and New York within six months of each other." agent: All right, so clearly you're growing, and, and at this point, you- you're still entirely privately owned, right? Like, you had not taken on any outside invest...
3,418.73
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Llama-3.3-70B-Instruct_20260713T143033Z
meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0334
But were you starting to get calls? Like, were private equity groups saying, "Hey, uh, yo, listen, you've got something good going on here, John."
customer: And, um, so we said no, but three years later we said, "Yeah, we can do San Francisco and New York within six months of each other." agent: All right, so clearly you're growing, and, and at this point, you- you're still entirely privately owned, right? Like, you had not taken on any outside investors. custome...
3,419.75
3,428.31
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meta-llama/Llama-3.3-70B-Instruct
https://rss.art19.com/ep…00762e86fb433970
https://rss.art19.com/ep…e86fb433970_0335
Yeah.
agent: All right, so clearly you're growing, and, and at this point, you- you're still entirely privately owned, right? Like, you had not taken on any outside investors. customer: Yeah, exactly. agent: But were you starting to get calls? Like, were private equity groups saying, "Hey, uh, yo, listen, you've got somethin...
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meta-llama/Llama-3.3-70B-Instruct