episode_id string | segment_id string | text string | prev_text string | start float64 | end float64 | speaker string | language string | detected_language string | founder_origin string | speaker_role string | 1a_program_subsidy int64 | 1b_infrastructure int64 | 1c_expectation_toward_institutions int64 | 2a_mentors_advisors int64 | 2b_investors_informal int64 | 2c_peer_community int64 | 2d_openness_access int64 | 3a_discouragement int64 | 3b_absence_of_support int64 | 3c_stigma_failure_fear int64 | 4a_emotional_support int64 | 4b_instrumental_support int64 | 4c_role_models_family int64 | emergent_support_theme int64 | none int64 | emergent_note string | evidence_quote string | confidence string | _raw_response string | _coding_error string | _coding_warning string | run_id string | model string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
"Uh, we can really scale this. You can keep a chunk of it. You know, we'll put in 30%, you'll get a big p- you know, c- chunk of cash and... But we'll really grow this thing." Did you start to get approached? | customer: Yeah, exactly.
agent: But were you starting to get calls? Like, were private equity groups saying, "Hey, uh, yo, listen, you've got something good going on here, John."
customer: Yeah. | 3,428.44 | 3,441.01 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Oh, we got tons of approaches. It was the most common call I got from outside of the business. | agent: But were you starting to get calls? Like, were private equity groups saying, "Hey, uh, yo, listen, you've got something good going on here, John."
customer: Yeah.
agent: "Uh, we can really scale this. You can keep a chunk of it. You know, we'll put in 30%, you'll get a big p- you know, c- chunk of cash and... Bu... | 3,441.01 | 3,446.23 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | It was the most common call I got from outside of the business | medium | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | ||||||
What would people say to you? | customer: Yeah.
agent: "Uh, we can really scale this. You can keep a chunk of it. You know, we'll put in 30%, you'll get a big p- you know, c- chunk of cash and... But we'll really grow this thing." Did you start to get approached?
customer: Oh, we got tons of approaches. It was the most common call I got from outside ... | 3,446.23 | 3,448.13 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Just what you said. "You've got something that works, it makes sense. We can, we can make it grow." | agent: "Uh, we can really scale this. You can keep a chunk of it. You know, we'll put in 30%, you'll get a big p- you know, c- chunk of cash and... But we'll really grow this thing." Did you start to get approached?
customer: Oh, we got tons of approaches. It was the most common call I got from outside of the business.... | 3,448.13 | 3,454.45 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
None of those were interesting conversations or attractive? | customer: Oh, we got tons of approaches. It was the most common call I got from outside of the business.
agent: What would people say to you?
customer: Just what you said. "You've got something that works, it makes sense. We can, we can make it grow." | 3,454.45 | 3,457.45 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No. | agent: What would people say to you?
customer: Just what you said. "You've got something that works, it makes sense. We can, we can make it grow."
agent: None of those were interesting conversations or attractive? | 3,457.45 | 3,458.13 | customer | eng | pt | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No, not a single one? | customer: Just what you said. "You've got something that works, it makes sense. We can, we can make it grow."
agent: None of those were interesting conversations or attractive?
customer: No. | 3,458.13 | 3,459.69 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No. | agent: None of those were interesting conversations or attractive?
customer: No.
agent: No, not a single one? | 3,459.69 | 3,460.35 | customer | eng | pt | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
To... Why? | customer: No.
agent: No, not a single one?
customer: No. | 3,460.35 | 3,461.15 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
[laughs] One, if you looked at their performance, generally, they've, they've ruined more businesses that they've grown. They just don't... One, they think they're smarter than the owners, the people that created the business in the first place. Second, they think they can over-leverage this thing, take a lot of cash o... | agent: No, not a single one?
customer: No.
agent: To... Why? | 3,461.15 | 3,487.91 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But you could've got... I mean, it c- I mean, I imagine by this point you're making a nice salary and even getting a nice, uh, uh, distribution. But, I mean, all of a sudden somebody's like, "Hey, you can get 50, $75 million right now in your bank account and we'll just take 30% of this thing," and, you know, that's ca... | customer: No.
agent: To... Why?
customer: [laughs] One, if you looked at their performance, generally, they've, they've ruined more businesses that they've grown. They just don't... One, they think they're smarter than the owners, the people that created the business in the first place. Second, they think they can over... | 3,487.91 | 3,514.95 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I just had, had no interest in that. I really didn't. I, I knew they would ruin whatever it is we'd built. I knew they would ruin it. | agent: To... Why?
customer: [laughs] One, if you looked at their performance, generally, they've, they've ruined more businesses that they've grown. They just don't... One, they think they're smarter than the owners, the people that created the business in the first place. Second, they think they can over-leverage this... | 3,514.95 | 3,521.49 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And you just said, "No, I don't even wanna have a conversation"? You didn't even- | customer: [laughs] One, if you looked at their performance, generally, they've, they've ruined more businesses that they've grown. They just don't... One, they think they're smarter than the owners, the people that created the business in the first place. Second, they think they can over-leverage this thing, take a lot... | 3,521.49 | 3,524.04 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Exactly. Yep. | agent: But you could've got... I mean, it c- I mean, I imagine by this point you're making a nice salary and even getting a nice, uh, uh, distribution. But, I mean, all of a sudden somebody's like, "Hey, you can get 50, $75 million right now in your bank account and we'll just take 30% of this thing," and, you know, th... | 3,524.04 | 3,525.81 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So you felt like growth was just gonna happen if it happened, but you wanted to make sure that it was sustainable. | customer: I just had, had no interest in that. I really didn't. I, I knew they would ruin whatever it is we'd built. I knew they would ruin it.
agent: And you just said, "No, I don't even wanna have a conversation"? You didn't even-
customer: Exactly. Yep. | 3,525.81 | 3,532.43 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes. Yes, and that we were profitable the whole way. I mean, we, we, early on we just said, "No bank debt." | agent: And you just said, "No, I don't even wanna have a conversation"? You didn't even-
customer: Exactly. Yep.
agent: So you felt like growth was just gonna happen if it happened, but you wanted to make sure that it was sustainable. | 3,532.43 | 3,539.11 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm. | customer: Exactly. Yep.
agent: So you felt like growth was just gonna happen if it happened, but you wanted to make sure that it was sustainable.
customer: Yes. Yes, and that we were profitable the whole way. I mean, we, we, early on we just said, "No bank debt." | 3,539.11 | 3,539.68 | agent | eng | vi | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
"We're gonna operate with no debt." And we di- uh, for years and years and years. Um, you know, it's a, a, a, a part of our story that I think is important is that we developed a, a online web business early, early on in the process. | agent: So you felt like growth was just gonna happen if it happened, but you wanted to make sure that it was sustainable.
customer: Yes. Yes, and that we were profitable the whole way. I mean, we, we, early on we just said, "No bank debt."
agent: Mm-hmm. | 3,539.68 | 3,557.99 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, in, like, 2000, right? | customer: Yes. Yes, and that we were profitable the whole way. I mean, we, we, early on we just said, "No bank debt."
agent: Mm-hmm.
customer: "We're gonna operate with no debt." And we di- uh, for years and years and years. Um, you know, it's a, a, a, a part of our story that I think is important is that we developed ... | 3,557.99 | 3,559.93 | agent | eng | af | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah, exactly. | agent: Mm-hmm.
customer: "We're gonna operate with no debt." And we di- uh, for years and years and years. Um, you know, it's a, a, a, a part of our story that I think is important is that we developed a, a online web business early, early on in the process.
agent: Yeah, in, like, 2000, right? | 3,559.93 | 3,560 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No, no, sorry, in, like, 19-- in the '90s. | customer: "We're gonna operate with no debt." And we di- uh, for years and years and years. Um, you know, it's a, a, a, a part of our story that I think is important is that we developed a, a online web business early, early on in the process.
agent: Yeah, in, like, 2000, right?
customer: Yeah, exactly. | 3,560 | 3,562.09 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes, exactly. So it's a huge part of our business, and I, I say this because as we go to look at other markets, we say, "Oh, you know, Bozeman, Montana- | agent: Yeah, in, like, 2000, right?
customer: Yeah, exactly.
agent: No, no, sorry, in, like, 19-- in the '90s. | 3,562.09 | 3,574.57 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm | customer: Yeah, exactly.
agent: No, no, sorry, in, like, 19-- in the '90s.
customer: Yes, exactly. So it's a huge part of our business, and I, I say this because as we go to look at other markets, we say, "Oh, you know, Bozeman, Montana- | 3,574.57 | 3,574.77 | agent | eng | de | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... we're doing, I don't know, $5 million right now, today." We say, "Oh, add a store. What's the potential?" The potential is nine million. | agent: No, no, sorry, in, like, 19-- in the '90s.
customer: Yes, exactly. So it's a huge part of our business, and I, I say this because as we go to look at other markets, we say, "Oh, you know, Bozeman, Montana-
agent: Mm-hmm | 3,574.77 | 3,584.15 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: Yes, exactly. So it's a huge part of our business, and I, I say this because as we go to look at other markets, we say, "Oh, you know, Bozeman, Montana-
agent: Mm-hmm
customer: ... we're doing, I don't know, $5 million right now, today." We say, "Oh, add a store. What's the potential?" The potential is nine m... | 3,584.15 | 3,585.07 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Uh, it makes no sense. | agent: Mm-hmm
customer: ... we're doing, I don't know, $5 million right now, today." We say, "Oh, add a store. What's the potential?" The potential is nine million.
agent: Right. | 3,585.07 | 3,586.31 | customer | eng | af | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. So you don't need stores in every city. | customer: ... we're doing, I don't know, $5 million right now, today." We say, "Oh, add a store. What's the potential?" The potential is nine million.
agent: Right.
customer: Uh, it makes no sense. | 3,586.31 | 3,589.59 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
We do not need stores. | agent: Right.
customer: Uh, it makes no sense.
agent: Yeah. So you don't need stores in every city. | 3,589.59 | 3,591.43 | customer | eng | af | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Okay, now we're into the 2000s, and you're, you know, you're, you're hitting, like, over $200 million in sales. | customer: Uh, it makes no sense.
agent: Yeah. So you don't need stores in every city.
customer: We do not need stores. | 3,591.43 | 3,599.61 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | agent: Yeah. So you don't need stores in every city.
customer: We do not need stores.
agent: Okay, now we're into the 2000s, and you're, you know, you're, you're hitting, like, over $200 million in sales. | 3,599.61 | 3,599.87 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Um, and then you've got the financial crisis, 2008, and you're not selling lipstick. You're not selling cigarettes, right? These are things that are... You know, it's, like, inelastic products. Like, you're selling really expensive high-end furniture for people who are buying homes. All of a sudden there's a financial ... | customer: We do not need stores.
agent: Okay, now we're into the 2000s, and you're, you know, you're, you're hitting, like, over $200 million in sales.
customer: Right. | 3,599.87 | 3,620.93 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes | agent: Okay, now we're into the 2000s, and you're, you know, you're, you're hitting, like, over $200 million in sales.
customer: Right.
agent: Um, and then you've got the financial crisis, 2008, and you're not selling lipstick. You're not selling cigarettes, right? These are things that are... You know, it's, like, ine... | 3,620.93 | 3,621.41 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... a mortgage crisis, the collapse in value of homes. I mean, Americans l- you know, their, their n- net worth drops by trillions of dollars. Uh, this is not good for the construction business. This is not good for the furniture business. | customer: Right.
agent: Um, and then you've got the financial crisis, 2008, and you're not selling lipstick. You're not selling cigarettes, right? These are things that are... You know, it's, like, inelastic products. Like, you're selling really expensive high-end furniture for people who are buying homes. All of a sud... | 3,621.41 | 3,637.11 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No. No, we took a, we took a big dip in sales. Okay, so you have to understand, the economy drops 2%. | agent: Um, and then you've got the financial crisis, 2008, and you're not selling lipstick. You're not selling cigarettes, right? These are things that are... You know, it's, like, inelastic products. Like, you're selling really expensive high-end furniture for people who are buying homes. All of a sudden there's a fin... | 3,638.27 | 3,644.55 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: Yes
agent: ... a mortgage crisis, the collapse in value of homes. I mean, Americans l- you know, their, their n- net worth drops by trillions of dollars. Uh, this is not good for the construction business. This is not good for the furniture business.
customer: No. No, we took a, we took a big dip in sales. Ok... | 3,644.55 | 3,645.45 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
The furniture business will probably drop 20 or 25%. That's just been the history of I-- as I think through the years. | agent: ... a mortgage crisis, the collapse in value of homes. I mean, Americans l- you know, their, their n- net worth drops by trillions of dollars. Uh, this is not good for the construction business. This is not good for the furniture business.
customer: No. No, we took a, we took a big dip in sales. Okay, so you hav... | 3,645.45 | 3,652.098 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm. | customer: No. No, we took a, we took a big dip in sales. Okay, so you have to understand, the economy drops 2%.
agent: Yeah.
customer: The furniture business will probably drop 20 or 25%. That's just been the history of I-- as I think through the years. | 3,652.098 | 3,652.738 | agent | eng | vi | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Because it's such a discretionary purchase, it gets put off first thing. That's what happened back then. But part of our, part of our original philosophy was that our goal is to generate an 8% profit. | agent: Yeah.
customer: The furniture business will probably drop 20 or 25%. That's just been the history of I-- as I think through the years.
agent: Mm-hmm. | 3,652.738 | 3,666.398 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Every year, you want 8%? | customer: The furniture business will probably drop 20 or 25%. That's just been the history of I-- as I think through the years.
agent: Mm-hmm.
customer: Because it's such a discretionary purchase, it gets put off first thing. That's what happened back then. But part of our, part of our original philosophy was that our... | 3,666.398 | 3,668.198 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
8%. | agent: Mm-hmm.
customer: Because it's such a discretionary purchase, it gets put off first thing. That's what happened back then. But part of our, part of our original philosophy was that our goal is to generate an 8% profit.
agent: Every year, you want 8%? | 3,668.198 | 3,668.818 | customer | eng | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | ||||||||
Which is pretty modest, right? Well, it's, it's great. | customer: Because it's such a discretionary purchase, it gets put off first thing. That's what happened back then. But part of our, part of our original philosophy was that our goal is to generate an 8% profit.
agent: Every year, you want 8%?
customer: 8%. | 3,668.818 | 3,671.568 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | agent: Every year, you want 8%?
customer: 8%.
agent: Which is pretty modest, right? Well, it's, it's great. | 3,671.568 | 3,671.578 | customer | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
But, but that's- | customer: 8%.
agent: Which is pretty modest, right? Well, it's, it's great.
customer: Yeah. | 3,671.578 | 3,672.208 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah | agent: Which is pretty modest, right? Well, it's, it's great.
customer: Yeah.
agent: But, but that's- | 3,672.208 | 3,672.208 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... that's not... That's a nice profit, but, uh, not, you know, crazy. | customer: Yeah.
agent: But, but that's-
customer: Yeah | 3,672.208 | 3,677.937 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No, exactly. Exactly. But, but part of this is saying that if we generate 8% profit when times are good, sales drop 20%, that basically takes us down to break even, right? No profit at that point. But we didn't have to cut things. We didn't have a profitable year, but we didn't have a loss. So now we're able to move fo... | agent: But, but that's-
customer: Yeah
agent: ... that's not... That's a nice profit, but, uh, not, you know, crazy. | 3,677.938 | 3,704.318 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
What about your inventory? Were you finding that you had pieces that just were not moving, that, that w- were weighing you down? | customer: Yeah
agent: ... that's not... That's a nice profit, but, uh, not, you know, crazy.
customer: No, exactly. Exactly. But, but part of this is saying that if we generate 8% profit when times are good, sales drop 20%, that basically takes us down to break even, right? No profit at that point. But we didn't have t... | 3,704.318 | 3,712.878 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
No, I don't think so. I don't think so. I think if... The, the, the, the, the decrease in sales was just across the board. It wasn't specific product that didn't work. | agent: ... that's not... That's a nice profit, but, uh, not, you know, crazy.
customer: No, exactly. Exactly. But, but part of this is saying that if we generate 8% profit when times are good, sales drop 20%, that basically takes us down to break even, right? No profit at that point. But we didn't have to cut things. W... | 3,712.878 | 3,721.638 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And, and are your-- Do you think that you deliberately worked to get products that had that sort of timeless look that you could sell today or in five years or in 10 years from now? | customer: No, exactly. Exactly. But, but part of this is saying that if we generate 8% profit when times are good, sales drop 20%, that basically takes us down to break even, right? No profit at that point. But we didn't have to cut things. We didn't have a profitable year, but we didn't have a loss. So now we're able ... | 3,721.638 | 3,731.258 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Oh, completely. We don't think of our business as a fashion business at all. | agent: What about your inventory? Were you finding that you had pieces that just were not moving, that, that w- were weighing you down?
customer: No, I don't think so. I don't think so. I think if... The, the, the, the, the decrease in sales was just across the board. It wasn't specific product that didn't work.
agent:... | 3,731.258 | 3,735.998 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: No, I don't think so. I don't think so. I think if... The, the, the, the, the decrease in sales was just across the board. It wasn't specific product that didn't work.
agent: And, and are your-- Do you think that you deliberately worked to get products that had that sort of timeless look that you could sell t... | 3,735.998 | 3,736.178 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And much of the industry thinks they're in the fashion business, and I think it's a big mistake. We think we're in the business of good design, so you'll be happy with it five years from now, 20 years from now, but we're definitely not in the fashion business from our point of view. | agent: And, and are your-- Do you think that you deliberately worked to get products that had that sort of timeless look that you could sell today or in five years or in 10 years from now?
customer: Oh, completely. We don't think of our business as a fashion business at all.
agent: Yeah. | 3,736.178 | 3,749.618 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. Okay, so you get through the financial crisis and, um, and Room & Board once again go- gets into growth mode. Um, you, uh, you, you step down officially as CEO in 2017. You stayed on as chairman. So you weren't involved in sort of the operational challenges of COVID, but I know that affected everyone in- includin... | customer: Oh, completely. We don't think of our business as a fashion business at all.
agent: Yeah.
customer: And much of the industry thinks they're in the fashion business, and I think it's a big mistake. We think we're in the business of good design, so you'll be happy with it five years from now, 20 years from now,... | 3,749.618 | 3,774.078 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes | agent: Yeah.
customer: And much of the industry thinks they're in the fashion business, and I think it's a big mistake. We think we're in the business of good design, so you'll be happy with it five years from now, 20 years from now, but we're definitely not in the fashion business from our point of view.
agent: Yeah. ... | 3,774.078 | 3,774.108 | customer | eng | tr | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... furniture stores, uh- | customer: And much of the industry thinks they're in the fashion business, and I think it's a big mistake. We think we're in the business of good design, so you'll be happy with it five years from now, 20 years from now, but we're definitely not in the fashion business from our point of view.
agent: Yeah. Okay, so you ... | 3,774.108 | 3,775.358 | agent | eng | fr | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes | agent: Yeah. Okay, so you get through the financial crisis and, um, and Room & Board once again go- gets into growth mode. Um, you, uh, you, you step down officially as CEO in 2017. You stayed on as chairman. So you weren't involved in sort of the operational challenges of COVID, but I know that affected everyone in- i... | 3,775.358 | 3,775.798 | customer | eng | tr | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... because people were not going to visit them and buying furniture necessarily. People were buying furniture for remote office space and stuff like that. | customer: Yes
agent: ... furniture stores, uh-
customer: Yes | 3,775.798 | 3,783.258 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right, right. | agent: ... furniture stores, uh-
customer: Yes
agent: ... because people were not going to visit them and buying furniture necessarily. People were buying furniture for remote office space and stuff like that. | 3,783.258 | 3,783.318 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So there was some, but it was challenging. Um, one of the things that happened in the last few years is that, 'cause we, we talked about how you, you never brought in outside funding, right? Like you... For most of the history of Room & Board, it was 100% owned by you, right? | customer: Yes
agent: ... because people were not going to visit them and buying furniture necessarily. People were buying furniture for remote office space and stuff like that.
customer: Right, right. | 3,783.318 | 3,801.118 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes. Yep, yep. My-- I have two daughters, and they had some ownership, but it was mostly 100% by me. | agent: ... because people were not going to visit them and buying furniture necessarily. People were buying furniture for remote office space and stuff like that.
customer: Right, right.
agent: So there was some, but it was challenging. Um, one of the things that happened in the last few years is that, 'cause we, we ta... | 3,801.118 | 3,806.998 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Okay. At some point, the business started to get transitioned to being an ESOP. This is employee stock ownership plan. Companies like Cliff Bar did this. I believe that, uh, King Arthur Flour is an ESOP. Um, New Belgium was an ESOP. Um, there's... This is a, a, a program that essentially transitions ownership of the co... | customer: Right, right.
agent: So there was some, but it was challenging. Um, one of the things that happened in the last few years is that, 'cause we, we talked about how you, you never brought in outside funding, right? Like you... For most of the history of Room & Board, it was 100% owned by you, right?
customer: Ye... | 3,806.998 | 3,832.818 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes | agent: So there was some, but it was challenging. Um, one of the things that happened in the last few years is that, 'cause we, we talked about how you, you never brought in outside funding, right? Like you... For most of the history of Room & Board, it was 100% owned by you, right?
customer: Yes. Yep, yep. My-- I have... | 3,832.818 | 3,833.398 | customer | eng | tr | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... over time. They essentially buy it. | customer: Yes. Yep, yep. My-- I have two daughters, and they had some ownership, but it was mostly 100% by me.
agent: Okay. At some point, the business started to get transitioned to being an ESOP. This is employee stock ownership plan. Companies like Cliff Bar did this. I believe that, uh, King Arthur Flour is an ESOP... | 3,833.398 | 3,835.358 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes. I mean, I was getting to the age where the question is, what's next, right? | agent: Okay. At some point, the business started to get transitioned to being an ESOP. This is employee stock ownership plan. Companies like Cliff Bar did this. I believe that, uh, King Arthur Flour is an ESOP. Um, New Belgium was an ESOP. Um, there's... This is a, a, a program that essentially transitions ownership of... | 3,835.358 | 3,838.938 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: Yes
agent: ... over time. They essentially buy it.
customer: Yes. I mean, I was getting to the age where the question is, what's next, right? | 3,838.938 | 3,839.338 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Who's, who's the owner, who's the owner gonna be? | agent: ... over time. They essentially buy it.
customer: Yes. I mean, I was getting to the age where the question is, what's next, right?
agent: Right. | 3,839.338 | 3,841.218 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Right. | customer: Yes. I mean, I was getting to the age where the question is, what's next, right?
agent: Right.
customer: Who's, who's the owner, who's the owner gonna be? | 3,841.218 | 3,841.618 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And, and we looked at all of the options. We looked at going public- | agent: Right.
customer: Who's, who's the owner, who's the owner gonna be?
agent: Right. | 3,841.618 | 3,845.318 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Mm-hmm | customer: Who's, who's the owner, who's the owner gonna be?
agent: Right.
customer: And, and we looked at all of the options. We looked at going public- | 3,845.318 | 3,845.658 | agent | eng | de | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... um, briefly. | agent: Right.
customer: And, and we looked at all of the options. We looked at going public-
agent: Mm-hmm | 3,845.658 | 3,847.138 | customer | eng | pt | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yep. | customer: And, and we looked at all of the options. We looked at going public-
agent: Mm-hmm
customer: ... um, briefly. | 3,847.138 | 3,847.478 | agent | eng | tr | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Uh, we looked at all of the private equity options, uh, as we talked about earlier, and the, and the complications and the opportunities within that, and we kept going back to ESOP. Um, and once we came to the acceptance that the way to make sense for us to do it is have 100% owner finance, so there's no bank loan invo... | agent: Mm-hmm
customer: ... um, briefly.
agent: Yep. | 3,847.478 | 3,892.098 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So basically, in other words, for the time being, you, you're giving away your shares over time- | customer: ... um, briefly.
agent: Yep.
customer: Uh, we looked at all of the private equity options, uh, as we talked about earlier, and the, and the complications and the opportunities within that, and we kept going back to ESOP. Um, and once we came to the acceptance that the way to make sense for us to do it is have... | 3,892.098 | 3,897.678 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes | agent: Yep.
customer: Uh, we looked at all of the private equity options, uh, as we talked about earlier, and the, and the complications and the opportunities within that, and we kept going back to ESOP. Um, and once we came to the acceptance that the way to make sense for us to do it is have 100% owner finance, so the... | 3,897.678 | 3,897.748 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
... with the promise that you're gonna be paid in the future for those shares. | customer: Uh, we looked at all of the private equity options, uh, as we talked about earlier, and the, and the complications and the opportunities within that, and we kept going back to ESOP. Um, and once we came to the acceptance that the way to make sense for us to do it is have 100% owner finance, so there's no bank... | 3,897.748 | 3,900.878 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes, exactly. | agent: So basically, in other words, for the time being, you, you're giving away your shares over time-
customer: Yes
agent: ... with the promise that you're gonna be paid in the future for those shares. | 3,900.878 | 3,902.017 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And, and so when you join Room & Board as an employee, over time, your, your ownership increases, presumably. | customer: Yes
agent: ... with the promise that you're gonna be paid in the future for those shares.
customer: Yes, exactly. | 3,902.018 | 3,908.018 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Oh, substantially, yes. Exactly. | agent: ... with the promise that you're gonna be paid in the future for those shares.
customer: Yes, exactly.
agent: And, and so when you join Room & Board as an employee, over time, your, your ownership increases, presumably. | 3,908.018 | 3,910.198 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And now they have a stake in keeping it going and keeping it successful because then they'll make more money. | customer: Yes, exactly.
agent: And, and so when you join Room & Board as an employee, over time, your, your ownership increases, presumably.
customer: Oh, substantially, yes. Exactly. | 3,910.198 | 3,915.298 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yep. | agent: And, and so when you join Room & Board as an employee, over time, your, your ownership increases, presumably.
customer: Oh, substantially, yes. Exactly.
agent: And now they have a stake in keeping it going and keeping it successful because then they'll make more money. | 3,915.298 | 3,915.898 | customer | eng | tr | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
It's a really interesting model. | customer: Oh, substantially, yes. Exactly.
agent: And now they have a stake in keeping it going and keeping it successful because then they'll make more money.
customer: Yep. | 3,915.898 | 3,917.828 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
It's a great model that probably isn't used as often as it should be used. | agent: And now they have a stake in keeping it going and keeping it successful because then they'll make more money.
customer: Yep.
agent: It's a really interesting model. | 3,917.828 | 3,922.138 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. So we to- we touched on this earlier, more than touched on it, which is when you left Gabbert's, there was, um, a falling out in the family, and that's, that's one of the challenges and perils of, of a family business. They can often lead to, you know, um, to internal dissension and, and it's hard. Um, I'm assumi... | customer: Yep.
agent: It's a really interesting model.
customer: It's a great model that probably isn't used as often as it should be used. | 3,922.138 | 3,949.678 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Uh-huh. Yeah, I was. | agent: It's a really interesting model.
customer: It's a great model that probably isn't used as often as it should be used.
agent: Yeah. So we to- we touched on this earlier, more than touched on it, which is when you left Gabbert's, there was, um, a falling out in the family, and that's, that's one of the challenges ... | 3,949.678 | 3,951.127 | customer | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
You were. Was it formal? Was it like a formal kind of sit down or did it... I don't know. | customer: It's a great model that probably isn't used as often as it should be used.
agent: Yeah. So we to- we touched on this earlier, more than touched on it, which is when you left Gabbert's, there was, um, a falling out in the family, and that's, that's one of the challenges and perils of, of a family business. The... | 3,951.127 | 3,955.638 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
It, it was not formal, and it was probably different with different members of the family. Um- | agent: Yeah. So we to- we touched on this earlier, more than touched on it, which is when you left Gabbert's, there was, um, a falling out in the family, and that's, that's one of the challenges and perils of, of a family business. They can often lead to, you know, um, to internal dissension and, and it's hard. Um, I'm... | 3,955.638 | 3,962.038 | customer | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. 'Cause your brothers took over Gabbert's. | customer: Uh-huh. Yeah, I was.
agent: You were. Was it formal? Was it like a formal kind of sit down or did it... I don't know.
customer: It, it was not formal, and it was probably different with different members of the family. Um- | 3,962.038 | 3,964.298 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
My brother took over. | agent: You were. Was it formal? Was it like a formal kind of sit down or did it... I don't know.
customer: It, it was not formal, and it was probably different with different members of the family. Um-
agent: Hmm. 'Cause your brothers took over Gabbert's. | 3,964.298 | 3,965.778 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: It, it was not formal, and it was probably different with different members of the family. Um-
agent: Hmm. 'Cause your brothers took over Gabbert's.
customer: My brother took over. | 3,965.778 | 3,965.978 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And that's probably been the most difficult reconciliation. | agent: Hmm. 'Cause your brothers took over Gabbert's.
customer: My brother took over.
agent: Yeah. | 3,965.978 | 3,968.898 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Hmm. | customer: My brother took over.
agent: Yeah.
customer: And that's probably been the most difficult reconciliation. | 3,968.898 | 3,969.538 | agent | eng | sv | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
And it was made more complicated because he struggled running Gabbert's, to be honest. | agent: Yeah.
customer: And that's probably been the most difficult reconciliation.
agent: Hmm. | 3,969.538 | 3,974.838 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: And that's probably been the most difficult reconciliation.
agent: Hmm.
customer: And it was made more complicated because he struggled running Gabbert's, to be honest. | 3,974.838 | 3,975.098 | agent | eng | id | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
He sold it for almost nothing in 2008, and Room & Board continued to grow and be successful. | agent: Hmm.
customer: And it was made more complicated because he struggled running Gabbert's, to be honest.
agent: Yeah. | 3,975.098 | 3,982.278 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yeah. | customer: And it was made more complicated because he struggled running Gabbert's, to be honest.
agent: Yeah.
customer: He sold it for almost nothing in 2008, and Room & Board continued to grow and be successful. | 3,982.278 | 3,982.458 | agent | eng | id | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
So, so that's was... That's the most complicated one. Um- | agent: Yeah.
customer: He sold it for almost nothing in 2008, and Room & Board continued to grow and be successful.
agent: Yeah. | 3,982.458 | 3,986.818 | customer | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
How about your dad? Did you-- Were you able to reconcile with him? | customer: He sold it for almost nothing in 2008, and Room & Board continued to grow and be successful.
agent: Yeah.
customer: So, so that's was... That's the most complicated one. Um- | 3,986.818 | 3,989.218 | agent | eng | en | unknown | host | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
I think so, in certain ways. Um, [laughs] he, he wasn't someone that would necessarily reconcile his differences with people, whether it be his children or his brother or whatever. It kinda goes away, but you don't sit down and really define it. | agent: Yeah.
customer: So, so that's was... That's the most complicated one. Um-
agent: How about your dad? Did you-- Were you able to reconcile with him? | 3,991.918 | 4,009.268 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
He was a man of his generation. | customer: So, so that's was... That's the most complicated one. Um-
agent: How about your dad? Did you-- Were you able to reconcile with him?
customer: I think so, in certain ways. Um, [laughs] he, he wasn't someone that would necessarily reconcile his differences with people, whether it be his children or his brother ... | 4,010.518 | 4,012.678 | agent | eng | en | unknown | other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | high | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct | |||||||
Yes, exactly. Exact- The closest, [laughs] the closest thing he came, actually, was, this was, like, the day before he died, last thing he said to me. No, not the last thing he said to me. Second to last thing he said to me. My mom said to him, "Okay, Don, what's gonna happen with Gabberts?" 'Cause they were struggling... | agent: How about your dad? Did you-- Were you able to reconcile with him?
customer: I think so, in certain ways. Um, [laughs] he, he wasn't someone that would necessarily reconcile his differences with people, whether it be his children or his brother or whatever. It kinda goes away, but you don't sit down and really d... | 4,012.678 | 4,041.098 | customer | eng | en | unknown | founder | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | My mom said to him, "Okay, Don, what's gonna happen with Gabberts?" ... And my dad said, "Ah, don't worry, John'll buy it." | medium | Llama-3.3-70B-Instruct_20260713T143033Z | meta-llama/Llama-3.3-70B-Instruct |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.