id stringlengths 14 16 | text stringlengths 2 3.14k | source stringlengths 45 175 |
|---|---|---|
10a4c080f37d-0 | Symptoms
As you create a Microsoft SharePoint 2010 workflow in Microsoft SharePoint Designer 2013, one of the available workflow actions is Stop Workflow . The Stop Workflow action sets the status of the workflow instance to Completed and optionally logs a custom message to the Workflow History list.
When a ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/workflows/error-reported-in-sharepoint-2010-workflow-status |
43409934e095-0 | Problem
Consider the following scenario:
You create a workflow in Microsoft SharePoint Online or Microsoft SharePoint Server 2013.
The workflow uses the SharePoint 2013 Workflow platform type.
The workflow is configured to use a site column that performs a lookup to a list in a site that differs from where th... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/workflows/workflow-lookup-fails-executing |
ae075f2900fd-0 | Problem
Consider the following scenario:
You create a workflow in SharePoint Designer 2013 by using the SharePoint 2010 Workflow Platform type in SharePoint Online, SharePoint Server 2013, or SharePoint Server 2010.
Within the workflow, you have an impersonation step. The impersonation step is configured to d... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/workflows/workflow-using-impersonation-step-fails-completed |
2708e0aa670d-0 | Problem
In SharePoint Server 2013, SharePoint Server 2010, or SharePoint Online, you use the SharePoint 2010 Workflow platform to configure an Approval workflow. However, when an approver tries to approve the item, the following error message is returned:
Access Denied
Solution
To resolve this issue, gran... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/workflows/access-denied-when-approve-workflow-task |
317c88c41d15-0 | Symptoms
When creating an alert in SharePoint, the option "Someone changes an item that appears in the following view" is not visible or a view doesn't show up in the drop-down list.
Cause
This option and view shows up ONLY if you have custom views that are created with filters based on the Choice colum... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/web-parts/unable-to-create-view-alerts |
c2e14f2599d8-0 | Summary
When you try to drag and drop a web parts within or across Web Part Zones using modern browsers on Classic Pages in SharePoint Online, the Web Part doesn't move.
More information
As a workaround, use Internet Explorer 10 in document mode. For more information, see Display a classic SharePoint Online site... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/web-parts/unable-to-drag-drop-web-parts |
cb0ee90b39d5-0 | Symptoms
You see the following error message when you configure a SharePoint Framework (SPFx) component on a page in SharePoint Online:
Something went wrong
If the problem persists, contact the site administrator and give them the information in Technical Details.
Technical Details
[SPLoaderError.loadComponentErro... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/web-parts/something-went-wrong-error-configuring-spfx-component |
23969e433124-0 | Problem
Consider the following scenario:
You browse to the Sites.aspx page in Microsoft SharePoint Online by clicking Sites in the Microsoft 365 admin center.
You click your profile picture and then click Personalize this Page .
You click Add a Web Part , select My Tasks , and then click Add . (Afte... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/web-parts/aspx-page-not-display-content |
ffa4e30770d1-0 | Summary
The Picture Library Slideshow web part in Microsoft SharePoint Online lets users show a set of images from a picture library. By using the Picture Library Slideshow web part, you can enable visitors to your SharePoint page to navigate through a set of images one at a time.
A familiar functionality of the we... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/web-parts/non-cdn-enabled-picture-library-slideshow-web-part-no-longer-switches-automatically-to-new-images |
23b1d1238afe-0 | Problem
Consider the following scenario:
You have a Microsoft SharePoint Online site collection that has the SharePoint Server Publishing Infrastructure option enabled.
The site collection includes a subsite that contains a Summary Links Web Part .
You save the subsite as a template by using the Save ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/web-parts/change-summary-link-web-part |
b5b75bc4d338-0 | Problem
In Microsoft SharePoint Online, you import custom XSLT code into an out-of-the-box Web Part and then configure the Web Part to run the XSLT code. When you try to display the Web Part, you receive the following error message:
Unable to display this Web Part. To troubleshoot the problem, open this Web page in... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/web-parts/fails-displaying-web-part-including-xslt-code |
9dd0eacc2a33-0 | Problem
When you try to configure the Web Services for Remote Portlets (WSRP) Viewer Web Part on a SharePoint Online page, no Producer options are available when you click the menu.
Solution
This problem occurs because the WSRP View Web Part isn't supported in SharePoint Online.
More information
Still need he... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/web-parts/wspr-viewer-web-part-unsupported |
0a4bd30ec471-0 | Problem
Consider the following scenario:
You create a tasks list (that is, you select Tasks for the list type) in Microsoft SharePoint Online or Microsoft SharePoint Server 2013.
You create a custom list that contains values.
You configure a lookup column in the tasks list to obtain information from the... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/web-parts/list-view-web-part-not-filter-values |
f84b5f9e4cd5-0 | If a Microsoft Stream video is embedded in a SharePoint site, and that page is added as a tab in Microsoft Teams, you can’t view the video within the Teams app. In this situation, you might receive the following error message:
To see this content, sign in to Microsoft Stream.
This problem occurs because Stream ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/video/cant-view-embedded-video |
2f35b47f4985-0 | Problem
This article contains information that applies when you use the OneDrive sync client (onedrive.exe) or the OneDrive for Business sync client (groove.exe) OneDrive for Business sync client.
Note
To determine which OneDrive sync client you're using, see Which version of OneDrive am I using?
When you ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sync/synced-file-moved-to-recycle-bin |
0c0ed5231f70-0 | When page scheduling is enabled in your SharePoint Online Pages library, a list field that's named PublishStartDate is added to all content types in the Pages library.
If a content type is updated in the Content type gallery from the SharePoint admin center , and if it's published to the site, the PublishStartD... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/cant-schedule-publish |
0c0ed5231f70-1 | Repeat steps 5 through 8 for any other content types that are affected.
Note It might take 15 minutes or more for the change to appear on all sites. | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/cant-schedule-publish |
b162c5c9ed18-0 | When trying to delete a SharePoint site, you might get an error stating the site can't be deleted, such as:
Can't delete site
This site has a compliance policy set to block deletion
The requested operation is not supported for site
A compliance policy is currently blocking this site deletion
The above err... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/unable-to-delete-site |
58b3b2fd4b4c-0 | Summary
This article will help you troubleshoot user accounts whose OneDrive for Business sites have provisioning issues such as:
Being unable to select a OneDrive tile stopped at the "Setting up" or "We're still working on getting files setup on SharePoint This should take us a few minutes" message.
Selecting ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/troubleshooting-guide-for-sites-stopped-at-provisioning |
58b3b2fd4b4c-1 | The user account is missing permissions to create Personal or OneDrive sites in user profiles
Everyone except external users : (EEEU) are provided with Create Personal Site permission by default. For any business reason, Create Personal Site is not selected, that user facing the issue should be added to any other S... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/troubleshooting-guide-for-sites-stopped-at-provisioning |
58b3b2fd4b4c-2 | Select More features . This will open a new tab.
In the new tab, select Open under User profiles .
Select Manage user profiles .
In Find profiles , enter the user e-mail and select Find .
The user profile is set as Guest.
To remove a guest attribute from a user profile:
Navigate to the Modern Sh... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/troubleshooting-guide-for-sites-stopped-at-provisioning |
94fdfa457422-0 | Problem
Consider the following scenario:
You browse to a OneDrive for Business library.
You click the gear icon, and then you click either Site Contents or Site Settings .
On the Site Contents or Site Settings page for the OneDrive for Business site, you examine the Microsoft 365 top navigation bar... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/office-365-top-navigation-bar-displays-either-sites-or-newsfeed |
bf684a6989ac-0 | Symptom
You see one of the following messages on the Storage metrics page of your SharePoint Online site:
This site is close to the metadata limit
or
This site has reached the metadata limit
Cause
Your site is approaching or has exceeded the metadata storage limit set for the site. More informatio... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/site-reached-metadata-limit |
5f602200ed08-0 | Problem
You apply a theme to a SharePoint Online site by using the Change the look option in Site Settings. However, when you view the SharePoint Online site, the Microsoft 365 top navigation bar uses the theme that's configured for the organization, not the theme that's configured for the site.
Solution
If the M... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/top-navigation-bar-not-use-site-theme |
adeda105aa8f-0 | When navigating to a SharePoint Online or OneDrive for Business site, you might encounter one of the following error messages when navigating to a site:
This site is read only at the site collection administrator's request.
SharePoint sites are read-only right now while we do some maintenance. We apologize fo... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/site-is-read-only |
adeda105aa8f-1 | ## script is made available to you without any express, implied or
## statutory warranty, not even the implied warranty of
## merchantability or fitness for a particular purpose, or the
## warranty of title or non-infringement. The entire risk of the
## use or the results from the use of this script remains with yo... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/site-is-read-only |
adeda105aa8f-2 | #Load the client side object model assemblies
$loadInfo1 = [System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SharePoint.Client")
$loadInfo2 = [System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SharePoint.Client.Runtime")
$loadInfo2 = [System.Reflection.Assembly]::LoadWithPartialName("Microso... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/site-is-read-only |
adeda105aa8f-3 | Write-Host $($SiteURL) archived state has been set to value below.
# Calling the method to Unarchive a Closed Site
[Microsoft.SharePoint.Client.CompliancePolicy.SPPolicyStoreProxy]::UnArchiveSite($ctx,$SiteURL)
$ctx.ExecuteQuery()
Troubleshoot “SharePoint sites are read-only right now while we do some maint... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/site-is-read-only |
f59db71db4b5-0 | Problem
In a Microsoft 365 environment, users don't receive SharePoint Online alert notifications as expected. Specifically, users may experience one or more of the following symptoms:
Alert email messages aren't received after an alert is created.
Alerts don't work. Alerts aren't received.
Task list noti... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/no-alert-notifications |
f59db71db4b5-1 | Solution 4
If all alerts from multiple files or libraries are not delivered, visit the Service Health Dashboard from the Microsoft 365 admin center, Health, Service health to check for any advisories/incidents that may be occurring with SharePoint or Exchange. The issue could be with the SharePoint alert capability o... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/no-alert-notifications |
a7c396fad4a3-0 | Problem
When you use Internet Explorer to access a SharePoint Online or SharePoint Server 2013 site that contains a Rich Text field, the Rich Text field doesn't respond.
Solution
To resolve this issue, add your SharePoint site or sites to the Trusted sites zone in Internet Explorer. Also make sure that the Htm... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/rich-text-fields-fails-responding |
a7c396fad4a3-1 | In the list of add-ons, locate HtmlDlgSafeHelper Class .
If the Status for this add-on is set to Disabled , select the add-on, and then click Enable .
More information
Be aware that the first time the Font control is clicked, it may not display anything, and you might have to click it again. After the cl... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/rich-text-fields-fails-responding |
fa669ae7dde0-0 | Introduction
This article contains information about changes to the SharePoint Online Public Websites feature in Microsoft 365. We will continue to update this article as more information becomes available.
More information
On March 9, 2015, Microsoft made changes to the SharePoint Online Public Websites feature ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/public-websites-be-discontinued |
fa669ae7dde0-1 | Scroll to Postpone deletion of SharePoint Online public websites.
Select the I'd like to keep my public website until March 31, 2018 option.
Note
Depending on your existing SharePoint experience, the steps may be slightly different. For example, you may not see the option to select Admin Centers.
Note
... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/public-websites-be-discontinued |
fa669ae7dde0-2 | On October 2, 2017, when Microsoft deletes the public site collection in SharePoint Online, customers will no longer have access to the content, images, pages, or any other files that reside on their public website. Before October 2, 2017, customers should make a backup copy of all their public website content, images,... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/public-websites-be-discontinued |
fa669ae7dde0-3 | What does this mean for new Microsoft 365 customers?
After the changeover date of March 9, 2015, Microsoft no longer offers the SharePoint Online Public Website feature to new customers. New customers who subscribed to Microsoft 365 after the changeover date don't have access to this feature. Instead, there is an opt... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/public-websites-be-discontinued |
fa669ae7dde0-4 | Note
There are multiple ways to back up your public site data. One way is to follow steps 1-10 at Switch from using a SharePoint Online public website to a partner-hosted website . These steps put a copy of your public website files in a specified location.
Will Microsoft provide training content or documentatio... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/public-websites-be-discontinued |
fa669ae7dde0-5 | Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Still need help? Go to SharePoint Community . | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/public-websites-be-discontinued |
a53c0e69b5fb-0 | As part of routine administration activities, email messages about requests for access to the site and notifications about the storage limit of the site are sent to the owners of a SharePoint site. If the SharePoint site is connected to a Microsoft 365 group, these email messages are sent to the group's email address. ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/notification-email-not-received |
ae901647766d-0 | Problem
Consider the following scenario:
You create a Microsoft SharePoint Online site collection by using the Basic Search Center template.
In Site Settings, you click Top Link Bar and then click New Navigation Link. Or, you try to use the Save site as template option in Site Settings.
In this scenario... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/new-navigation-link-save-site-as-template |
e86443ed372a-0 | Problem
Consider the following scenario:
You open the Solution Gallery in the Solutions area of SiteSettings in Microsoft SharePoint Online.
You change the Require content approval for submitted items? setting to Yes .
When you try to save the site as a template, you receive the following error m... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/save-site-as-template |
b8a08b14eb3c-0 | Problem
When you try to save a site as a template in SharePoint Online, SharePoint Server 2013, 2016 or 2019, you receive the following error message:
Sorry, something went wrong
Sorry, this site can't be saved as a template. It contains apps that don't work in templates:
<name of app, or apps>
Note
The na... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/fails-saving-site-as-template |
b4235d83f8d1-0 | Problem
When you try to create a new SharePoint Online subsite, you receive the following error message:
Site names cannot contain certain reserved words and cannot begin with an underscore. Please enter a different name.
Solution/Workaround
To work around this behavior, follow these guidelines:
Use a d... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/site-names-cant-contain-reserved-word |
ee98e665580e-0 | Problem
Consider the following scenario:
You browse to the Site Settings page in Microsoft SharePoint Online.
You click Manage site features.
In the Announcement Tiles feature, you click Activate.
In this scenario, you receive the following error message:
This feature is not supported in the curre... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/announcement-tiles-not-supported |
6b1836dec283-0 | Symptoms
You might experience one of the following scenarios.
Scenario 1: When you try to delete a Microsoft SharePoint site, you receive the following error message:
Can't delete site.
A compliance policy is currently blocking this site deletion.
Scenario 2: When you try to delete a version of a documen... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/compliance-policy-blocking-site-deletion |
6b1836dec283-1 | Note
This test isn't available for Microsoft 365 Government, Microsoft 365 operated by 21Vianet, or Microsoft 365 Germany.
Select the Run Tests: Invalid Retention or grace eDiscovery Hold button to populate the associated test in the Microsoft 365 admin center:
Run Tests: Invalid Retention or grace eDisco... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/compliance-policy-blocking-site-deletion |
44da973816fd-0 | Symptoms
When trying to change the site logo on a Microsoft 365 group's SharePoint site, you see one of the following errors:
An error occurred while processing this request
"Check to see if group property HiddenFromAddressListsEnabled is set to true, or if Address Book Policies are set on the group. Otherwise ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/error-when-changing-o365-site-logo |
44da973816fd-1 | If the O365 group is deleted but the SharePoint site still exists, the Site Information Panel might show a spinning icon. If so, restore the O365 group from the recycle bin if it was deleted within the past 30 days.
For more information, see Manage your SharePoint site settings .
Still need help? Go to Micros... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/error-when-changing-o365-site-logo |
a294b0fa8c02-0 | Problem
Consider the following scenario.
You make customizations to the Microsoft 365 top navigation bar in SharePoint Online by changing any .css class that begins with the following:
.0365cs-
You discover that these changes have reverted to the default settings.
Solution
To work around this issue,... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/customizations-revert-to-default-settings |
da661d4d767b-0 | Symptoms
When you try to permanently delete a Microsoft 365 group site from the SharePoint Admin center, you receive the following error message:
This site can't be permanently deleted because it's connected to a Microsoft 365 group.
Cause
To delete a team site that's connected to a Microsoft 365 group, you... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/cannot-permanently-delete-site |
0ffb691f3190-0 | Problem
Consider the following scenario:
You browse to a Microsoft SharePoint Online calendar.
You click the CALENDAR tab and then click Calendars Overlay .
On the Calendar Overlay Settings page, you click New Calendar .
You enter the URL of a SharePoint Online calendar in the Web URL field.
... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/cannot-find-specified-web-given-url |
6537774444da-0 | Symptoms
You're unable to change the default language setting for a site ( Site Settings > Language Settings ) for one the following sites:
My Site Host
OneDrive for Business personal site
Search Center
Cause
The default language setting cannot be changed using this method.
Resolution
To resolve t... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/change-default-language-site-collection |
8cc527675ce2-0 | Problem
When you try to access a SharePoint Online site by using a domain that's configured for full redelegation, the SharePoint Online site can't be accessed.
Solution
Full domain redelegation involves a domain where the name server (NS) resource records point to Microsoft 365. To resolve this issue, follow the... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/cannot-access-sites-by-using-a-domain |
8cc527675ce2-1 | If the NS records and the www CNAME records are correct, perform the usual SharePoint Online access troubleshooting.
More information
Still need help? Go to SharePoint Community . | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/cannot-access-sites-by-using-a-domain |
9b5669279d7d-0 | Important
Although the SharePoint Admin Center warns Admins of the consequences of deleting the root site, some Admins may still accidently delete the site or intentionally delete the site because they want to start over with the site. If the root site is deleted, users will experience the following problems immediat... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/url-that-resides-under-root-site-collection-is-broken |
9b5669279d7d-1 | The root (top-level) site for your organization can't be deleted. Admins are no longer able to delete the root site from the SharePoint Modern Admin Center or the Manage Site Collections page in the SharePoint Admin Center. After selecting the site from the SharePoint Modern Admin Active Sites, Admins will see the Del... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/url-that-resides-under-root-site-collection-is-broken |
c088068ea808-0 | Problem
When you create an alert in a SharePoint Online list or library, you receive the following error message:
Sorry, something went wrong
You do not have an e-mail address.
Alert has been created successfully but you will not receive notifications until valid e-mail or mobile address has been provided in yo... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/do-not-have-an-e-mail-address-when-create-an-alert |
c088068ea808-1 | More information
This error occurs because there's no email address associated with the SharePoint Online user profile. This error occurs most frequently when the user doesn't have a Exchange Online license assigned to their account.
Still need help? Go to SharePoint Community . | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/do-not-have-an-e-mail-address-when-create-an-alert |
868860ed0040-0 | Symptoms
When you try to access a SharePoint site through Microsoft Teams or your web browser, you receive the following error message:
This site can't be reached
The webpage at (URL) might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE
Cause
The homepage ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/err-invalid-response-accessing-sharepoint-site |
2b8cc414306b-0 | Problem
Consider the following scenario:
You have a calendar overlay in Microsoft SharePoint Online or SharePoint Server.
You configure the calendar overlay to do the following:
Retrieve a calendar from Microsoft Exchange Online
Display the calendar within the SharePoint Online or SharePoint Server calenda... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/calendar-overlay-unsupported |
0698baea4f30-0 | Symptoms
When you try to access a SharePoint Online site, you receive the following error message:
Bad Request - Header Field Too Long
HTTP Error 400. A request header field is too long.
This error indicates that the size of the HTTP request header that was sent from the browser is too large.
Cause
This ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sites/header-field-too-long-error |
3d337ab45d04-0 | Problem
When you click new site on the Followed Sites page in Microsoft SharePoint Online, you receive the following error message:
You are not allowed to create team sites at https://yourdomain.sharepoint.com/ .
Note
The yourdomain placeholder represents the domain that you use for your organization... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/issue-when-you-click-new-site-on-followed-sites-page |
3d337ab45d04-1 | Enter a name for the permission level, and then in the Site Permissions section, select the Create Subsites check box.
Click Create .
To create a group that uses the new permission level, follow these steps as an administrator of the site:
Click the gear icon for the Tools menu, and then click Sit... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/issue-when-you-click-new-site-on-followed-sites-page |
1ad62300e253-0 | When you try to share files or folders in Microsoft SharePoint Online or Microsoft OneDrive, you receive the following error message:
Sorry, we're unable to reach the server right now.
This issue occurs for various reasons. To resolve this issue, try the following solutions in the given order.
Check the acces... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/share-file-unable-reach-server |
1ad62300e253-1 | To change the site storage limits, see Manage individual site storage limits .
Check the unique security scopes per list or library
In some situations, when you share files or folders with users in the classic experience of a SharePoint site, you might receive the following error message:
You cannot break inhe... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/share-file-unable-reach-server |
c206a33ffb01-0 | Problem
Consider the following scenarios.
Scenario 1
You have a custom solution that authenticates with SharePoint Online.
Your solution is coded to exclusively use the GTE CyberTrust Global Root certificate.
When you try to use the solution, authentication doesn't finish.
Scenario 2
You're us... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/ssl-certificate-authentication |
c206a33ffb01-1 | For more information about the root certificate program and about other ways to install the package, click the following article number to go to Windows Root Certificate Program members .
For Windows Phone and Windows Mobile devices
The Baltimore CyberTrust root certificate is included together with Windows Phone ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/ssl-certificate-authentication |
c206a33ffb01-2 | Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft doesn't guarantee the accuracy of this third-party contact information.
Still need help? Go to SharePoint Community . | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/ssl-certificate-authentication |
8c3e8cc4239d-0 | Symptoms
Sharing options are grayed out when attempting to share from SharePoint Online or OneDrive.
Cause
This issue can occur if you do not have sharing settings enabled properly for the site or organization. This issue may also occur if the site collection feature Limited-access user permission lockdown mode ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/sharing-options-grayed-out-when-sharing-from-sharepoint-online-or-onedrive |
8c3e8cc4239d-1 | In the left pane, under Admin centers , select SharePoint . (You might need to select Show all to see the list of admin centers.)
Note
If the classic SharePoint admin center appears, select Open it now at the top of the page to open the new SharePoint admin center.
In the left pane of the new SharePoi... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/sharing-options-grayed-out-when-sharing-from-sharepoint-online-or-onedrive |
8c3e8cc4239d-2 | To resolve this issue, follow the steps below:
Go to Site administration > Site settings .
Select Site collection features .
Deactivate Limited-access user permission lockdown mode .
More information
For more information on external sharing settings, see Turn external Sharing on or Off .
For infor... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/sharing-options-grayed-out-when-sharing-from-sharepoint-online-or-onedrive |
48d2944c4307-0 | Summary
Permissions required to manage the Secure Store Service application
If the following conditions are true, a user must be explicitly added to the Secure Store Service application (under Managers ) in order to manage the Secure Store service application:
When the accounts that are used as the secure stor... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/managing-secure-store-service-app-permissions |
48d2944c4307-1 | Scenario 2
Even though the user is explicitly listed in Central Administration's Farm Administrators group, after the August 2013 Cumulative Update for SharePoint 2010 is applied, the account cannot administer the Secure Store without additional permissions.
Still need help? Go to SharePoint Community . | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/managing-secure-store-service-app-permissions |
6e473d9b3a95-0 | Problem
When an existing user in an organization tries to access a SharePoint Online resource in Microsoft 365 for enterprises and the user doesn't have permission to the resource, they receive one of the following error messages:
Sorry, this site hasn't been shared with you.
Error: Access Denied
This messa... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/request-access-to-resource |
e050c120b94d-0 | Assume that you share a secure link from SharePoint Online with users outside your organization. When external recipients access the secure link, they are prompted to provide a verification code, as shown in the following screenshot.
However, users can't respond to the prompt because they don't receive the indi... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/no-verification-code-to-access-shared-secure-link |
3822b308db65-0 | Problem
Consider the following scenario.
A SharePoint Online user has at least Full Control permissions for a subsite.
The same user has limited permissions, or no permissions, for the site collection that contains the subsite.
When the user browses to the Site Features page for the subsite and then c... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/activating-publishing-feature-access-error |
a9d461965d19-0 | Problem
You have a Microsoft SharePoint Online site on which the Allow access requests setting is enabled.
When users who have Full Control permissions to the site clicks Access requests and invitations in Site Settings , they receive the following error message:
Access Denied.
Also, when users browse to t... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/request-approval-failed |
a9d461965d19-1 | Make sure that the Owners group has permissions to the Access Requests list
If the Owners group is changed or was removed from the Access requests list, you must add the Owners group permissions for the list. You must also make sure that the affected user is included in the Owners list. To do this, follow these ste... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/request-approval-failed |
a9d461965d19-2 | On the Settings page, click Permissions for this list .
Make sure that the Owners group for the site is included in the list of permissions for the Access Requests list. If the Owners group for the site collection does not exist, click Grant Permissions , enter the name of the Owners group for the site in the ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/request-approval-failed |
03acbdf61907-0 | Problem
Consider the following scenario:
You have a newly created file in Microsoft SharePoint Online, and you select the option to share the file with a user.
The file is located in a library where the Require documents to be checked out before they can be edited? option is set to Yes , and the file has nev... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/external-user-fails-accessing-shared-resource |
4afdce3da3a4-0 | Problem
Consider the following scenario:
You share a Microsoft SharePoint Online resource with an external user. During this process, you select the Require sign-in and Send an email invitation options.
The external user receives the email invitation and then clicks the link to the shared resource.
On... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/unable-to-complete-request |
350a2d69d27b-0 | Symptoms
When users in your organization try to access a OneDrive or SharePoint site by using a new account that shares a username with a previous account, users experience one or more of the following issues:
An "Access denied" error message
An inconsistent user experience
A new OneDrive site that has a suff... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/fix-site-user-id-mismatch |
350a2d69d27b-1 | Before admins run the diagnostic to fix the issues for OneDrive sites, they must make sure that the UserName of the new user account matches the old account. Administrators are prohibited from connecting OneDrive sites that might have been owned previously by another user account.
If the diagnostic has successfully ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/fix-site-user-id-mismatch |
350a2d69d27b-2 | If you want the new user account to use the same OneDrive site that was assigned to the old account, the diagnostic will check whether the user can be assigned ownership of the original site. After successfully verifying the user's permissions, the diagnostic will offer to reconnect the user to their original site and ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/fix-site-user-id-mismatch |
121ce0c98ee2-0 | Problem
An external user tries to share a Microsoft SharePoint Online resource with a Microsoft 365 user. But when the external user types either the other user's name or a partial email address, the people picker doesn't return results.
Solution/Workaround
To work around this issue, external users must type the ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/people-picker-fails-finding-users |
c1f480de508f-0 | Problem
You receive one of the following error messages when trying to access an externally shared resource:
Access Denied
Let us know why you need access to this site.
User is not found in the directory
You need permission to access this site.
Solution
To resolve this issue, follow these steps:
D... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/error-when-external-user-accepts-an-invitation-by-using-another-account |
c1f480de508f-1 | In the Users and Permissions section, click People and groups .
At the end of the URL in your browser window, after the people.aspx? part of the URL, replace MembershipGroupId=<number> with MembershipGroupId=0 , and then press Enter.
In the list of users, locate the name of the external user. Right-clic... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/error-when-external-user-accepts-an-invitation-by-using-another-account |
c1f480de508f-2 | Select the external user who has to be removed, and then click the Delete icon.
All other subscriptions must use the SharePoint Online Management Shell by following these steps:
Note
This option doesn't apply to Office Small Business (P) organizations.
Download and install the SharePoint Online Mana... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/error-when-external-user-accepts-an-invitation-by-using-another-account |
c1f480de508f-3 | Use the SharePoint Online UI. To do so, browse to each site collection to which the user previously had access, and then follow these steps:
At the site collection, edit the URL by adding the following string to the end of the URL:
_layouts/15/people.aspx/membershipGroupId=0
For example, the full URL will rese... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/error-when-external-user-accepts-an-invitation-by-using-another-account |
c1f480de508f-4 | Note
Replace live.com#jondoe@company.com with the user in your scenario.
Next, you have to remove the account from Azure Active Directory:
Download and install the Azure Active Directory PowerShell Module and its prerequisites. To this, go to Manage Azure AD using Windows PowerShell .
Open the Azure ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/error-when-external-user-accepts-an-invitation-by-using-another-account |
c1f480de508f-5 | Reinvite the external user
After you follow these steps, reinvite the external user to the site by using the desired email address. To make sure that the end-user accepts with the appropriate email address, it's a best practice to copy the link in the invitation and then paste it into an InPrivate Browsing session. D... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/error-when-external-user-accepts-an-invitation-by-using-another-account |
ab4326436ecd-0 | Problem
Consider the following scenario:
You share a Microsoft SharePoint Online resource with the Everyone or Everyone except external users group.
You select the Send an email invitation option.
In this scenario, users who are in the Everyone or Everyone except external users group don't rec... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/everyone-group-not-receive-email-invitation |
805a828a025b-0 | Problem
Consider the following scenario:
You're using Microsoft Office 2016 Click-to-Run.
You're using a Microsoft 365 Exchange Online mailbox, with Modern Authentication enabled.
In this scenario, you may be prompted for credentials intermittently and multiple times in SharePoint Online. This behavior ... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/rest-mouse-pointer-on-user-name |
1004839a8657-0 | Problem
Consider the following scenario:
You use Microsoft Teams to create a new group.
You locate the SharePoint site of the created group.
The activity web parts displays an activity for the site creation.
In this scenario, the activity mentions that the site was created by another user, for example:
... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/fails-retrieving-teams-group-owner |
15791b9f96f4-0 | Problem
Assume that you try to grant an external user permission to an External Content Type in the Microsoft 365 SharePoint admin center. However, when you try to locate the user by using the Check Names feature or the Select People and Groups dialog box, the process doesn't work.
Specifically, when you try to a... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/cannot-add-external-users-to-content-type |
15791b9f96f4-1 | In the list of available accounts for the Metadata Store, select the Everyone group, and then make sure that the Execute check box is selected.
At the bottom of the dialog box, click to select the Propagate permissions to all BDC Models, External Systems and External Content Types in the BDC Metadata Store ch... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/cannot-add-external-users-to-content-type |
5f45bf7958fe-0 | Symptoms
When anonymous users try to access an asset in a Microsoft SharePoint Online style library, they receive an authentication prompt.
The following list includes the affected file name extensions that trigger the prompt:
.gif, .jpg, .jpeg, .jpe, .jfif, .bmp, .dib, .tif, .tiff, .themedbmp, .themedcss, .theme... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/anonymous-users-are-prompted-for-credentials-in-library |
1931796d22da-0 | Symptom
When trying to share an item or a site in SharePoint Online or OneDrive for Business, you see the error "Your organization's policies do not allow you to share with these users".
Cause
This error message generally means that external sharing is turned off for your SharePoint or OneDrive sites.
Resolutio... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/organization-policies-do-not-allow-you-to-share-with-users-error |
1931796d22da-1 | If you're sharing from a SharePoint site:
In the SharePoint admin center, select Try it now to open the new SharePoint admin center.
In the left pane of the new SharePoint admin center, select Active sites .
Select the site that you want to share from, and then under External sharing select Change .
Mak... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/organization-policies-do-not-allow-you-to-share-with-users-error |
4c83ca30ec51-0 | Problem
Consider the following scenario:
In a SharePoint Online library, you add the SharedWith column to the view for the library.
You share a document with a user or group, and the user or group is then displayed in the SharedWith column.
You remove permissions for that user or group to access the s... | https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/shared-with-column-users-no-access |
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