id
int64
1
3.45k
tweet
stringlengths
5
307
label
int64
0
1
domain
stringclasses
11 values
sentiment
stringclasses
6 values
emotion
stringclasses
7 values
Severity
int64
0
4
Explain
stringlengths
3
248
101
Expired beer that we bought today? Whuuuut? @budlight #budlight #budweiser #dammit http://t.co/AXNieZ5oJf
1
food
Neutral
anger
2
Expired beer that we bought today? Whuuuut?#budlight #budweiser #dammit
102
@ShockTop there was a piece of glass in one of your 16oz cans. It just sliced my mouth open. http://t.co/B6dL66H6yR
1
food
Neutral
anger
4
there was a piece of glass in one of your 16oz cans. It just sliced my mouth open.
103
@budlight @Budweiser @ksboldtownalex This Bud light is having an identity crisis. #bartender #ksboldtownalex http://t.co/bC6bWYQ7lL
0
food
Negative
other
0
This Bud light is having an identity crisis.
104
@budlight I just had 2 beers in an 18 pack half full and still carbonated. #nothappy
1
food
Neutral
anger
2
I just had 2 beers in an 18 pack half full and still carbonated. #nothappy
105
Thanks @SamsClub for selling expired beer #fail @budlight http://t.co/V6pH1RQN4Y
1
food
Negative
other
4
Thanks @SamsClub for selling expired beer #fail
106
Just opened a fresh Bud Light that was filled with water. Please explain @budlight.
1
food
neutral
sadness
3
Just opened a fresh Bud Light that was filled with water. Please explain
107
Think someone at @Budweiser had been drinking the stuff before they put the label on #qualitycontroldayoff http://t.co/GqcccaD0Xl
1
food
Neutral
anger
2
Think someone at @Budweiser had been drinking the stuff before they put the label on #qualitycontroldayoff
108
@AnheuserBusch are you kidding me? #buschleague #designflaw #recall http://t.co/zdYax4JrXE
1
food
negative
anger
2
are you kidding me? #buschleague #designflaw #recall
109
@budlight Is this the kind of product your distributors sale now? http://t.co/rwApWpSuxT
1
food
Neutral
anger
2
Is this the kind of product your distributors sale now?
110
Mean-spirited #ParkingDirtySF as @Budweiser driver yelled "you bikes are f***ing everything up!", Market & 2nd http://t.co/oOeyUAUpCh
1
food
Neutral
anger
4
Mean-spirited #ParkingDirtySF as @Budweiser driver yelled "you bikes are f***ing everything up!", Market &amp
111
@ShockTop This is the last time I buy shocktop. If ingredients said floaty flavor and crusty necks I might drink it. http://t.co/2bnPE5Q1Uw
1
food
Neutral
anger
2
This is the last time I buy shocktop. If ingredients said floaty flavor and crusty necks I might drink it.
112
Again @budlight ? I was up for whatever. Except this http://t.co/E6hcxJgVK7
1
food
Neutral
anger
2
Again @budlight ? I was up for whatever. Except this
113
No tab on my can? What the @Budweiser http://t.co/xyrAeQvdCs
1
food
Negative
anger
3
No tab on my can?
114
I just got cut off by a bud light truck. Aka the worlds shittiest beer. @budlight
1
food
Negative
anger
4
I just got cut off by a bud light truck. Aka the worlds shittiest beer.
115
@budlight opened my case and was sad one of my beers died http://t.co/DIKaVcrq0k
1
food
Negative
sadness
2
opened my case and was sad one of my beers died
116
@budweiser must of been the guys last day an said eff it http://t.co/vaSnH5rQhG
0
food
Neutral
other
0
must of been the guys last day an said eff it
117
@ABCustomerCare do you not have email? That numbers going to Cost a Fair bit from the UK!
1
food
neutral
sadness
2
do you not have email? That numbers going to Cost a Fair bit from the UK!
118
@AnheuserBusch your bud exchange website is a JOKE!!
1
food
negative
anger
2
your bud exchange website is a JOKE!
119
@SHO_Network @sho_help Deadfall 1993 is playing Deadfall 2012 on Showtime streaming. Using Playstation Vue.
1
software
neutral
sadness
1
Deadfall 1993 is playing Deadfall 2012 on Showtime streaming. Using Playstation Vue.
120
@sho_help why can't I enter my username/password on appletv? Why does showtime hate me?! Endless cycle of input :(
1
software
Negative
anger
2
why can't I enter my username/password on appletv? Why does showtime hate me?! Endless cycle of input :(
121
@sho_help hello, i have the uverse 300 package that includes showtime, shouldn't i have access to showtimeanytime or no?
0
software
Neutral
sadness
0
hello, i have the uverse 300 package that includes showtime, shouldn't i have access to showtimeanytime or no?
122
@SHO_Network I am getting server errors when I try to activate a device. Plz help
1
software
neutral
sadness
1
I am getting server errors when I try to activate a device. Plz help
123
@ASeasonWith it polite to reply!!!
0
software
Neutral
anger
0
it polite to reply!
124
@Showtime ur app on my xbox 360 constantly having server errors, cant get throught one episode of Homeland without error.
1
software
Neutral
anger
3
ur app on my xbox 360 constantly having server errors, cant get throught one episode of Homeland without error.
125
@sho_help can't stream sho anytime on Apple TV and iPad. What gives?
1
software
Neutral
sadness
1
can't stream sho anytime on Apple TV and iPad. What gives?
126
@Showtime problems with @DIRECTV users using Showtime anytime today? Keep getting "internal error"
1
software
Negative
sadness
1
problems with @DIRECTV users using Showtime anytime today? Keep getting "internal error"
127
I just want everyone to know that sho_help / @Showtime has the absolute worst customer service I have ever received. Ever.
1
software
Negative
anger
4
I just want everyone to know that sho_help / @Showtime has the absolute worst customer service I have ever received. Ever.
128
@sho_help absolute nonsense that i have to log in every time i watch on appletv. tonight was logged out WHILE WATCHING. what are you doing?
1
software
Negative
anger
4
absolute nonsense that i have to log in every time i watch on appletv. tonight was logged out WHILE WATCHING. what are you doing?
129
@ChryslerCares my car turns itself off while driving. I'm supposed to hear from resolution team but I've called 4 times no call back.
1
cars
Negative
anger
2
Confused between anger and sadness
130
@ChryslerCares I have a mother question my car fairly new and breaks making a noise rear one and as well smoke smell comes out /:
1
cars
Negative
sadness
1
I have a mother question my car fairly new and breaks making a noise rear one and as well smoke smell comes out /:
131
@scrapfabric @DICKS TOTALLY not cool.
1
apparel
Negative
anger
2
not cool
132
@DICKS Can you help me find any of the below style numbers in SZ 13 Mens 310805-102, 528895-007, 306008-013, 378037-117
0
apparel
Positive
other
0
Can you help me find any of the below style numbers in SZ 13 Mens
133
We're about the only people @DICKS in this and still can't get anyone to help us. #customerservice https://t.co/70R5PMOck1
1
apparel
neutral
anger
3
We're about the only people @DICKS in this and still can't get anyone to help us. #customerservice
134
@DICKS I can't understand how Dick's has a store credit card, but you can't use it online.
1
apparel
neutral
anger
2
I can't understand how Dick's has a store credit card, but you can't use it online
135
@DICKS tried to buy this today. Above the rack said 40% off apparel. Was told hats are not considered "apparel" https://t.co/vxtNI1Frm7
1
apparel
Neutral
sadness
2
Above the rack said 40% off apparel. Was told hats are not considered "apparel"
136
@DSGSupport worst customer service ever. Waste of time. It was supposed to be a gift to someone and now what..?
1
apparel
Negative
anger
4
worst customer service ever. Waste of time. It was supposed to be a gift to someone and now what..?
137
@DICKS why you messing with me https://t.co/t5JN4joj6k
1
apparel
Neutral
anger
3
why you messing with me
138
Was happy to find out @Showtime had an app to watch all their shows, until 6 episodes in it stops working. Thanks! @sho_help
1
software
neutral
sadness
2
Was happy to find out @Showtime had an app to watch all their shows, until 6 episodes in it stops working.
139
@sho_help the Showtime Anytime app is the WORST. It stopped working 4 times while trying to finish Homeland and now it won't play at all.
1
software
Negative
anger
3
the Showtime Anytime app is the WORST. It stopped working 4 times while trying to finish Homeland and now it won't play at all.
140
@sho_help trying to watch Showtime on my iPad, keep getting network issues. Hulu and Netflix are working fine. Help?
1
software
neutral
sadness
1
trying to watch Showtime on my iPad, keep getting network issues. Hulu and Netflix are working fine. Help?
141
@RandySchreck @sho_help yes! Why are the apps down?!
1
software
Positive
anger
2
yes! Why are the apps down?
142
Apparently the #showtime app *is* down. Thanks for the confirmation, @craigpeters. Also get your act together @showtime, @sho_help.
1
software
Positive
anger
3
Apparently the #showtime app *is* down.
143
I HATE my @Chrysler #Sebring so much! this thing is an electrical #lemon dash lights, headlights, windows, wipers..all garbage! #regretful
1
cars
Negative
anger
4
I HATE my @Chrysler #Sebring so much! this thing is an electrical #lemon dash lights, headlights, windows, wipers..all garbage! #regretful
144
@DICKS How many Nebraska shirts do you think you will sell with this graphic? https://t.co/Wwqz8IGL8C
1
apparel
Neutral
other
2
How many Nebraska shirts do you think you will sell with this graphic?
145
@DICKS I think your Cyber Monday 25% off is broken. It's not showing up in my cart. Or you are lying. I just want a cheap set of weights.
1
apparel
Negative
anger
3
I think your Cyber Monday 25% off is broken. It's not showing up in my cart. Or you are lying. I just want a cheap set of weights.
146
@DICKS Want to buy Timberland Pro boots. Your website states 25% off. Checked exclusions, they are not listed, still no deduction in cart.
1
apparel
neutral
sadness
2
Want to buy Timberland Pro boots. Your website states 25% off. Checked exclusions, they are not listed, still no deduction in cart
147
Just bought these @brooksrunning Launch 2s 1 month ago from @DICKS & they already have a hole! 1 month!?! #nothappy https://t.co/Ea6mCzUazY
1
apparel
Neutral
anger
3
Just bought these @brooksrunning Launch 2s 1 month ago from @DICKS & they already have a hole! 1 month!?! #nothappy
148
@DICKS how the fuck you gonna have Providence Friars sweatshirts but not SJSU?!?!
1
apparel
Negative
anger
4
how the fuck you gonna have Providence Friars sweatshirts but not SJSU?
149
On hold with @DICKS an hour just to get told to call back another day. Hell yeah
1
apparel
Negative
other
3
On hold with @DICKS an hour just to get told to call back another day.
150
@DSGSupport here's a better pic. Order # was 3264677178. Please message me for any additional information required https://t.co/iTjWrWPX1V
0
apparel
Positive
other
0
here's a better pic. Order # was 3264677178. Please message me for any additional information required
151
Worst customer service to-date @DICKS in Greensboro off Wendover. Avoid this place and let's show them we have other choices. #otherchoices
1
apparel
Negative
anger
3
Worst customer service to-date @DICKS in Greensboro off Wendover. Avoid this place and let's show them we have other choices. #otherchoices
152
@DICKS When u send packages u should really put them in a box so you don't ruin a kids X-mas morning 25 days early! https://t.co/3ISL3sXgao
1
apparel
negative
anger
4
When u send packages u should really put them in a box so you don't ruin a kids X-mas morning 25 days early!
153
@DSGSupport can you dm me for why my order got canceled? Thanks
1
apparel
positive
other
1
Confused between other and sadness
154
No chill @DICKS #BeatsByDre https://t.co/85Oqvzwt4y
1
apparel
Negative
other
2
no chill
155
@DICKS just ruined my kids Christmas by canceling my order. So long ping pong table. #fixthisDicks
1
apparel
Negative
anger
4
just ruined my kids Christmas by canceling my order.So long ping pong table. #fixthisDicks
156
Real disappointed in @DICKS leaving me high and dry. Ordered some new Iowa gear Tues with 1 day shipping and it hasnt even shipped yet...
1
apparel
Negative
anger
3
Real disappointed in @DICKS leaving me high and dry. Ordered some new Iowa gear Tues with 1 day shipping and it hasnt even shipped yet.
157
@Showtime Second Sunday the app stopped working because of a gateway error... during the climax of an episode. You need more servers.
1
software
Negative
anger
4
Second Sunday the app stopped working because of a gateway error.You need more servers.
158
@sho_help showtime app on Apple TV isn't working. Hasn't been for last hour.
1
software
Neutral
sadness
1
showtime app on Apple TV isn't working. Hasn't been for last hour.
159
Gotta love taking three 2015 Chrysler's in for recalls and coming home the same day to mail from @Chrysler explaining more recalls
1
cars
negative
other
1
Gotta love taking three 2015 Chrysler's in for recalls and coming home the same day to mail from
160
@Chrysler Buy my lemon back! No heat. Chrysler tries to fix 5 times & still No heat & AC leaks coolant & water into car. rain floods car 2
1
cars
Negative
anger
4
No heat. Chrysler tries to fix 5 times & still No heat & AC leaks coolant & water into car. rain floods car 2
161
@Burberry @BurberryService You should have someone look at your e-mail marketing.. second time a promo has come through "clipped"
1
apparel
Neutral
anger
2
You should have someone look at your e-mail marketing.. second time a promo has come through "clipped"
162
Love it when I almost die rear ended by a semi cause my jeep turns off again. One day they will fix it #jeepsucks #Chrysler
1
cars
Positive
other
4
Love it when I almost die rear ended by a semi cause my jeep turns off again. One day they will fix it #jeepsucks
163
#Chrysler is a disgrace to be called an American Automobile will NOT even cover a part with known issues even though parts been recalled.
1
cars
Negative
anger
3
#Chrysler is a disgrace to be called an American Automobile will NOT even cover a part with known issues even though parts been recalled.
164
@BurberryService Hi. If you purchase a scarf from your online store, does it still come with a scarf box as in the stores?
0
apparel
Neutral
other
0
Hi. If you purchase a scarf from your online store, does it still come with a scarf box as in the stores?
165
Shame on @Chrysler I will never lease a car from them again
1
cars
Negative
anger
2
Shame on @Chrysler I will never lease a car from them again
166
@Burberry best for serious person
0
apparel
Positive
joy
0
best for serious person
167
@BurberryService 8141606222 i need this
0
apparel
Neutral
other
0
8141606222 i need this
168
@Burberry trying to order some rain boots I wear a 7.5 in US what size would I be in your boots do they run small or true to size?
0
apparel
Positive
other
0
trying to order some rain boots I wear a 7.5 in US what size would I be in your boots do they run small or true to size?
169
@BurberryService Do you accept China Union Pay credit card when I place an order on https://t.co/f6ByJNfD5Y?
0
apparel
Positive
other
0
Do you accept China Union Pay credit card when I place an order on
170
@BurberryService Hi, I've got an old Burberrys Prorsum Mac and am in need of a replacement button, do Burberry still carry old buttons?
0
apparel
Neutral
other
0
Hi, I've got an old Burberrys Prorsum Mac and am in need of a replacement button, do Burberry still carry old buttons?
171
@BurberryService Ah great, thanks!
0
apparel
Positive
joy
0
Ah great, thanks!
172
shout out to @BurberryService for sorting me out
0
apparel
Neutral
joy
0
shout out to @BurberryService for sorting me out
173
@BurberryService why is my sales associate so distracted to help other customers when I am trying to purchase things and get out?
1
apparel
Neutral
anger
2
why is my sales associate so distracted to help other customers when I am trying to purchase things and get out?
174
Where is the Wash. Post crossword puzzle for 12 -18-15 ??????
1
other
Neutral
other
2
Where is the Wash. Post crossword puzzle for 12 -18-15 ?
175
Very disappointed in @washingtonpost for no crossword today - what gives?
1
other
Negative
anger
2
Very disappointed in @washingtonpost for no crossword today - what gives?
176
@Nordstrom the stitching on my @Burberry jacket is coming apart. Can you fix it? I'm scared to take it to the cleaners
1
apparel
Negative
sadness
1
the stitching on my @Burberry jacket is coming apart. Can you fix it? I'm scared to take it to the cleaners
177
@BurberryService I haven't received any answer from you. What's up?
1
apparel
Neutral
sadness
3
I haven't received any answer from you. What's up?
178
@ChryslerCares I have a case open with Chrysler customer service under William Taylor. Waiting on a call back
1
cars
Neutral
other
1
I have a case open with Chrysler customer service under William Taylor. Waiting on a call back
179
@sho_help can't access showtime site, apps, etc. was 20 minutes into homeland finale! Ugh!
1
software
Negative
anger
2
can't access showtime site, apps, etc.
180
@BurberryService okay... but if i buy these online, would u plz provide recommendations of my size. Burberry m size coat suits me, btw. thx
0
apparel
Positive
other
0
okay... but if i buy these online, would u plz provide recommendations of my size.
181
@sho_help Any known issues with the Showtime Anytime app for xbox 360? Not working for me at the moment!
1
software
Neutral
sadness
2
Confused between anger and sadness
182
@BurberryService Or maybe they have the product in store? Otherwise I will just let it deliver!
0
apparel
Neutral
other
0
Or maybe they have the product in store? Otherwise I will just let it deliver!
183
@Burberry yall got that post-Christmas sell this year?
0
apparel
Neutral
other
0
yall got that post-Christmas sell this year?
184
@sho_help @showtime your arrive is terrible streaming is stop and start every couple mins. Get it together it's xmas
1
software
Negative
anger
4
your arrive is terrible streaming is stop and start every couple mins.
185
@BurberryService ITEM 39763961, which store can I get this wallet?
0
apparel
Neutral
other
0
which store can I get this wallet?
186
@BurberryService @BurberryService I want to buy this item in this store which is in regent street.
0
apparel
Positive
other
0
I want to buy this item in this store which is in regent street.
187
@BurberryService hello Burberry, please could I cancel an order? Many thanks. Lena
0
apparel
Positive
other
0
hello Burberry, please could I cancel an order?
188
@Burberry hey burberry hope all is well. I would like to know if some of your shoes or boots uses calf leather trip. I seen few on shops
0
apparel
Positive
other
0
I would like to know if some of your shoes or boots uses calf leather trip.
189
@BurberryService @AmericanaShops Could not return my purchase since cc machine was not working yet buying was not a problem. Mistreated 100%
1
apparel
negative
anger
3
Could not return my purchase since cc machine was not working yet buying was not a problem. Mistreated 100%
190
Wonder why cars get major issues *just* after the warranty expires? @Chrysler #UnhappyCustomer
1
cars
Neutral
anger
3
Confused between sarcastic and angry
191
So frustrated dealing with this HEALTH HAZARD, MOLD INFESTED, NEW 200 from @Chrysler @ChryslerCares I need my car replaced.
1
cars
Negative
anger
2
So frustrated dealing with this HEALTH HAZARD, MOLD INFESTED. I need my car replaced.
192
@Chrysler I just got a new 2015 chrysler 200s 3 months ago and its been back in the Dealership for repairs for more then 42 days.
1
cars
Neutral
anger
2
I just got a new 2015 chrysler 200s 3 months ago and its been back in the Dealership for repairs for more then 42 days.
193
@Chrysler Is the Pacifica similar to the size of the Town and Country?
0
cars
Neutral
other
0
Is the Pacifica similar to the size of the Town and Country?
194
Waiting on @enterprisecares to come get me while the grey ghost(Chrysler 300 )gets fixed up.
0
cars
Positive
sadness
0
Waiting on @enterprisecares to come get me while the grey ghost(Chrysler 300 )gets fixed up.
195
@CBSNews @Dodge @ChryslerCares My driver side air bag has been recalled and replaced, but what about the passenger side?
1
cars
Neutral
sadness
1
My driver side air bag has been recalled and replaced, but what about the passenger side?
196
@ChryslerCares The Pacifica reminds me a bit of the Kia Sedona van, is your designs in house or outsourced?
0
cars
Negative
other
0
The Pacifica reminds me a bit of the Kia Sedona van, is your designs in house or outsourced?
197
#Chrysler #dodge I'm on the side of the road AGAIN! I'm really tired of this issue
1
cars
Negative
anger
2
I'm on the side of the road AGAIN! I'm really tired of this issue
198
@ChryslerCares Hey Chrysler Cares I'm the one with the 2011 200 need help with the Heating. Inside the car it's really strange
1
cars
negative
sadness
1
I'm the one with the 2011 200 need help with the Heating. Inside the car it's really strange
199
@ChryslerCares is it fair to ask for a new case manager if I feel mine is inadequate?
0
cars
Negative
sadness
0
is it fair to ask for a new case manager if I feel mine is inadequate?
200
@ChryslerCares 1c3cccbb9fn717601. Resolution team has all info. Call penny 214-583-2188
0
cars
Neutral
other
0
Resolution team has all info. Call penny 214-583-2188