id int64 1 3.45k | tweet stringlengths 5 307 | label int64 0 1 | domain stringclasses 11
values | sentiment stringclasses 6
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values | Severity int64 0 4 | Explain stringlengths 3 248 |
|---|---|---|---|---|---|---|---|
401 | @SquareUK Hello. Can we have Square in Nigeria too? | 0 | software | Neutral | other | 0 | Hello. Can we have Square in Nigeria too? |
402 | @SquareUK @jack I think I could assist in scaling a very positive experience #greatoutcome | 0 | software | Positive | other | 0 | I think I could assist in scaling a very positive experience |
403 | The wait is finally over, just joined @SquareUK, hope to get started real soon! | 0 | software | Positive | joy | 0 | The wait is finally over, just joined |
404 | They play Legend of Zelda bg music at Barnes and Noble.. my studying feels more adventurous now | 0 | retail | Positive | joy | 0 | They play Legend of Zelda bg music at Barnes and Noble. |
405 | @GregorysTree Welcome to London @Jack Dorney @square looks really interesting. How do we get started? | 0 | software | Positive | other | 0 | Welcome to London @Jack Dorney @square looks really interesting. How do we get started? |
406 | @WhirlpoolCare I wasted three months with you idiots, letters phone calls and you denied the claim. Never buy whirlpool again shit heads! | 1 | other | Negative | anger | 4 | I wasted three months with you idiots, letters phone calls and you denied the claim. Never buy whirlpool again shit heads! |
407 | @SquareUK hey there - can't activate for credit card payments. We are a charity in the UK, so in the 'Business Type' we don't have an option | 1 | software | neutral | sadness | 1 | can't activate for credit card payments. We are a charity in the UK, so in the 'Business Type' we don't have an option |
408 | @BN_care My order shipped 3/26, but the tracking number still doesn't work. Help? | 1 | retail | Negative | sadness | 1 | My order shipped 3/26, but the tracking number still doesn't work. Help? |
409 | @BNBuzz How do I find the space limit for ebooks? | 0 | retail | Neutral | other | 0 | How do I find the space limit for ebooks? |
410 | @BNBuzz @ConnorFranta that will ensure my entrance to the event for the meet and greet? | 0 | retail | Positive | other | 0 | that will ensure my entrance to the event for the meet and greet? |
411 | @BN_care it says i need a apartment number to place a shipment but i don't have one.. this is why i don't order books. | 1 | retail | Neutral | anger | 2 | it says i need a apartment number to place a shipment but i don't have one.. this is why i don't order books. |
412 | Hey @BN_care Why is this happening? https://t.co/Ze039akyl2 | 1 | retail | Neutral | sadness | 1 | Why is this happening? |
413 | @WhirlpoolCare 20 odd mins hold music,somebody trying to sell me a service plan for my new machine... can I book an engineer ? | 1 | other | Negative | sadness | 2 | can I book an engineer ? |
414 | Apparently @BNBuzz coupons that you get with membership are made of gold. I never got mine, and now I'm having to fight and wait. Seriously? | 1 | retail | Negative | anger | 2 | Apparently @BNBuzz coupons that you get with membership are made of gold. I never got mine, and now I'm having to fight and wait. Seriously? |
415 | @SquareUK hi I'm setting up and account with you. I'm a sole trade & not sure what's the difference between trading name & business name | 0 | software | Negative | other | 0 | hi I'm setting up and account with you. I'm a sole trade & not sure what's the difference between trading name & business name |
416 | @WhirlpoolCare here's a fun game... Haha you haven't even sent my reimbursement check for my refrigerator and now my washer isn't working... | 1 | other | Positive | other | 3 | Haha you haven't even sent my reimbursement check for my refrigerator and now my washer isn't working. |
417 | Well shoot. Barnes and Noble won't even price match THEMSELVES. Hello 1990s. No wonder brick n mortar is faiiiiiiling. @bn_care | 1 | retail | negative | anger | 2 | Barnes and Noble won't even price match THEMSELVES. Hello 1990s. |
418 | My @TheMattEspinosa book finally came in but for whatever reason @BNBuzz sent me 2 copies when I only needed one | 1 | retail | Neutral | surprise | 2 | My @TheMattEspinosa book finally came in but for whatever reason @BNBuzz sent me 2 copies when I only needed one |
419 | @WhirlpoolCare Thanks for reaching out. Hopefully I hear back from @HomeDepot | 0 | other | Positive | joy | 0 | Thanks for reaching out. |
420 | Great phone customer service from @WhirlpoolCorp thank you Brittany! | 0 | other | Positive | joy | 0 | Great phone customer service |
421 | @WhirlpoolCare I think you're right, outside vent opening seems clogged - thanks for the tip! | 0 | other | Positive | joy | 0 | I think you're right, outside vent opening seems clogged - thanks for the tip! |
422 | @RelianceDigital I have been waiting for a week now. @WhirlpoolCare doesn't seems to care about Indian customers. | 1 | other | Negative | anger | 3 | I have been waiting for a week now. @WhirlpoolCare doesn't seems to care about Indian customers. |
423 | @WhirlpoolCare @whirlpool_india AMC Policy is worst,everything is chargeable under their policy.Want better sevice. Plz Contact - 8587981023 | 1 | other | negative | anger | 4 | Policy is worst,everything is chargeable under their policy.Want better sevice. |
424 | @WhirlpoolCare thanks for your response. what is the twitter handle for your care centre in delhi, india ? | 0 | other | Positive | other | 0 | thanks for your response. |
425 | Dear @WhirlpoolCorp Naming multiple models of front loading wagers DUET makes it IMPOSSIBLE to find the RIGHT manual & help online. | 1 | other | negative | anger | 4 | Naming multiple models of front loading wagers DUET makes it IMPOSSIBLE to find the RIGHT manual & help online. |
426 | I went to @BNBuzz and was mistreated #lostbuisness | 1 | retail | Neutral | anger | 3 | I went to @BNBuzz and was mistreated #lostbuisness |
427 | @SquareUK Hi can i take a payment over the phone? | 0 | software | Neutral | other | 0 | Hi can i take a payment over the phone? |
428 | @Square @jack congratulations on launching square in the UK, would like to discuss options on moving our merchant accounts to you. | 0 | software | Positive | other | 0 | congratulations on launching square in the UK, would like to discuss options on moving our merchant accounts to you. |
429 | Every year dealing with @turbotax freezing, failing, and pain. Now won't let me print my state filing, only Efile for $25. | 1 | software | Negative | anger | 3 | Every year dealing with @turbotax freezing, failing, and pain. Now won't let me print my state filing, only Efile for $25. |
430 | @SquareUK YESSS! Finally in the UK! Do you guys have the square cash app for the UK too?!? | 0 | software | Neutral | joy | 0 | YESSS! Finally in the UK! Do you guys have the square cash app for the UK too? |
431 | @turbotax @TeamTurboTax I need help finding some information on our returns, but your automated phone system won't let me in. | 1 | software | neutral | sadness | 1 | I need help finding some information on our returns, but your automated phone system won't let me in. |
432 | @turbotax what in the world. Major error in refund calculation in state taxes. 90% difference! Is there a contact for an error like this? | 1 | software | Negative | anger | 2 | Major error in refund calculation in state taxes. 90% difference! Is there a contact for an error like this? |
433 | @TeamTurboTax how do you get a human on the phone, for a billing issues not tax help? #poorcustomerservice #fustrated #nothappy | 1 | software | Negative | anger | 4 | how do you get a human on the phone, for a billing issues not tax help? #poorcustomerservice #fustrated #nothappy |
434 | @turbotax I'm done with you guys...The up sells throughout the process is out of control. Why are there 4 editions? | 1 | software | Neutral | anger | 3 | The up sells throughout the process is out of control. Why are there 4 editions? |
435 | @TeamTurboTax my corporate accountant is filing extension for me and the company. Can I file using turbo tax after? | 0 | software | Neutral | other | 0 | my corporate accountant is filing extension for me and the company. Can I file using turbo tax after? |
436 | @intuit @turbotax Whats up with this crazy website. couldn't figure it out so I went to another service, what a mess you have there!!!! | 1 | software | Negative | anger | 4 | Whats up with this crazy website. couldn't figure it out so I went to another service, what a mess you have there! |
437 | @TeamTurboTax i paid my fed taxes via turbo tax when filing my extension but don't see the withdrawal pending in my bank acct. please help? | 1 | software | neutral | sadness | 1 | i paid my fed taxes via turbo tax when filing my extension but don't see the withdrawal pending in my bank acct. please help? |
438 | @TeamTurboTax my messages to you are getting flagged and not being delivered. What's up? | 1 | software | Neutral | sadness | 1 | my messages to you are getting flagged and not being delivered. What's up? |
439 | @TeamTurboTax At least that's what I got when I called. | 0 | software | Neutral | anger | 0 | At least that's what I got when I called. |
440 | @SquareUK do you have a pricing structure for non-profits? | 0 | software | Neutral | other | 0 | do you have a pricing structure for non-profits? |
441 | @johnjnorris @SquareUK Classic | 0 | software | Neutral | joy | 0 | Classic |
442 | @SquareUK do you have an official approach to gift vouchers for use with your pos solution? Do you sell gift vouchers for use with your sys? | 0 | software | Positive | other | 0 | do you have an official approach to gift vouchers for use with your pos solution? Do you sell gift vouchers for use with your sys? |
443 | @SquareUK Thanks. This sounds like a gift for criminals, just walk around Oxford St with one in your pocket and swipe people going by..... | 0 | software | Positive | other | 0 | This sounds like a gift for criminals, just walk around Oxford St with one in your pocket and swipe people going by. |
444 | @NBASTORE how you just out of Isiah Thomas jerseys right now @Isaiah_Thomas | 1 | apparel | Neutral | sadness | 3 | how you just out of Isiah Thomas jerseys right now |
445 | @NBASTORESupport hi will you guys have restock on this product Product ID: #959774, thx | 1 | apparel | Positive | other | 1 | hi will you guys have restock on this product |
446 | @LenovoSupport lenovo k3 note display flicker and dynamic pixel issue. no support from lenovoindia | 1 | electronics | negative | anger | 1 | lenovo k3 note display flicker and dynamic pixel issue. no support from lenovoindia |
447 | @NBASTORESupport I accidentally ordered a jersey and shipped to the wrong address. Can I change it please? | 0 | apparel | Negative | sadness | 0 | I accidentally ordered a jersey and shipped to the wrong address. Can I change it please? |
448 | @NBASTORESupport I'd like to cancel my order but it's not letting me contact your call centre. Can you please help me?? | 1 | apparel | neutral | sadness | 1 | I'd like to cancel my order but it's not letting me contact your call centre. Can you please help me? |
449 | @NBASTORE Can I bring my own item to be signed? | 0 | apparel | Neutral | other | 0 | Can I bring my own item to be signed? |
450 | @NBASTORESupport Thanks for clearing that up and Thanks to @cravetheauto for letting me know about this event. | 0 | apparel | Positive | joy | 0 | Thanks for clearing that up and Thanks to @cravetheauto for letting me know about this event. |
451 | Yo. When are we gonna see the new Nike NBA jerseys? @nikestore @nikebasketball @NBA @NBASTORE @utahjazz | 0 | apparel | Neutral | other | 0 | Yo. When are we gonna see the new Nike NBA jerseys? |
452 | Smh still working on my #email account what the freak happened definitely don't know shit is old from 01 help me #aol | 1 | services | Positive | anger | 2 | Smh still working on my #email account what the freak happened definitely don't know shit is old from 01 help me #aol |
453 | @NBASTORE @FedExHelp @USPS all let me down today! | 1 | apparel | Neutral | anger | 2 | all let me down today! |
454 | Sunset over the river on Michigan. #chicagogram #chicagoriver #photography @ The Magnificent Mile https://t.co/2o8Yi81bup | 0 | apparel | Positive | other | 0 | Sunset over the river on Michigan. |
455 | It's Mom's Day! Wishing you a happy one from the Magnificent Mile. https://t.co/LE5G98Ik5r | 0 | apparel | Positive | joy | 0 | It's Mom's Day! Wishing you a happy one from the Magnificent Mile. |
456 | @neimanmarcus Thank you | 0 | apparel | Positive | joy | 0 | Thank you |
457 | @NBASTORESupport Thanks! | 0 | apparel | Positive | joy | 0 | Thanks! |
458 | @neimanmarcus What's not to love? | 0 | apparel | Negative | joy | 0 | What's not to love? |
459 | Monday beach vibes with my #piaminaudiere available @neimanmarcus online or https://t.co/3IDbUHDBSn https://t.co/wC7g93DAJz | 0 | apparel | Neutral | other | 0 | Monday beach vibes with my #piaminaudiere available @neimanmarcus online |
460 | Hi @SquareUK is there bluetooth facility for printed receipts? | 0 | software | Neutral | other | 0 | is there bluetooth facility for printed receipts? |
461 | Thanks @NBASTORE for canceling my order because "people don't normally buy shoes". I'm out the money/shoes and was not helped w/online chat | 1 | apparel | Positive | other | 4 | I'm out the money/shoes and was not helped w/online chat |
462 | @AOLSupportHelp 2 weeks and still no reply to a LETTER to UK office about being charged for something I cancelled. Typical of AOL? | 1 | services | Negative | anger | 3 | 2 weeks and still no reply to a LETTER to UK office about being charged for something I cancelled. Typical of AOL? |
463 | I just gave 5 stars to Nancy at @neimanmarcus for the great service I received! | 0 | apparel | Positive | joy | 0 | I just gave 5 stars to Nancy at @neimanmarcus for the great service I received! |
464 | I just gave 5 stars to Tracee at @neimanmarcus for the great service I received! | 0 | apparel | Positive | joy | 0 | I just gave 5 stars to Nancy at @neimanmarcus for the great service I received! |
465 | I just gave 5 stars to Celestine at @neimanmarcus for the great service I received! | 0 | apparel | Positive | joy | 0 | I just gave 5 stars to Nancy at @neimanmarcus for the great service I received! |
466 | @neimanmarcus It was an online order problem that she totally helped me with... | 0 | apparel | Negative | joy | 0 | It was an online order problem that she totally helped me with |
467 | So many new #PF17 arrivals on @neimanmarcus!! Check it out!! https://t.co/0O7W2cB3WM https://t.co/uZQJz4L1DK | 0 | apparel | Neutral | joy | 0 | So many new #PF17 arrivals on @neimanmarcus!! Check it out! |
468 | @AOLSupportHelp Is all ok with email as I have been advised that someone received 'email address does not exist' when trying to email me | 1 | services | neutral | sadness | 1 | Is all ok with email as I have been advised that someone received 'email address does not exist' when trying to email me |
469 | @AOLSupportHelp Hello aol, i found i couldn't Open My aol Mail since last night. Is aol website getting down ? Please help thanks | 1 | services | Positive | sadness | 1 | i found i couldn't Open My aol Mail since last night. Is aol website getting down ? Please help thanks |
470 | @AOLSupportHelp It started yesterday, but i try again it could work normal. But since last night Its just like this https://t.co/RKqVebsFBp | 1 | services | Positive | other | 1 | It started yesterday, but i try again it could work normal. But since last night Its just like this |
471 | @SquareUK Can someone please just tell me if this is a scam. | 0 | software | Negative | sadness | 0 | Can someone please just tell me if this is a scam. |
472 | @AOL where can I get support for the Verizon email switch? | 0 | services | Positive | other | 0 | where can I get support for the Verizon email switch? |
473 | @SquareUK Do you guys offer discounts for non-profits or charities? :) | 0 | software | Positive | other | 0 | Do you guys offer discounts for non-profits or charities? :) |
474 | @AOLSupportHelp Please STOP the verification system on my acct. If you cannot do so I will cancel my act. | 1 | services | Negative | anger | 4 | Please STOP the verification system on my acct. If you cannot do so I will cancel my act. |
475 | @AOL Not able to view mails on laptop for my aol.in account for the past few days. Though mobile works fine! Can you guys suggest solution? | 1 | services | Positive | sadness | 1 | Not able to view mails on laptop for my aol.in account for the past few days. Though mobile works fine! Can you guys suggest solution? |
476 | @AOLSupportHelp it looks like I can drag it all into the IMAP side and it will come back. Hopefully this will do, thanks! | 0 | services | Positive | joy | 0 | it looks like I can drag it all into the IMAP side and it will come back. Hopefully this will do, thanks! |
477 | @SqSupportUK web & app software sync? Set default message for invoice on web but it doesn't sync to app. Always deleting default text in app | 1 | software | Neutral | sadness | 1 | web & app software sync? Set default message for invoice on web but it doesn't sync to app. Always deleting default text in app |
478 | @AOLSupportHelp Ready to cancel my AOL account. These pop up ads, with loud volume have forced me to turn my volume off. Horrible. | 1 | services | Negative | anger | 2 | These pop up ads, with loud volume have forced me to turn my volume off. Horrible. |
479 | @SqSupportUK Ok, so when will the 1% transaction fee be in effect, as seen in a comparison article?! | 1 | software | Neutral | anger | 2 | Ok, so when will the 1% transaction fee be in effect, as seen in a comparison article? |
480 | @SquareUK When will Canada get this!? | 1 | software | Neutral | other | 1 | When will Canada get this? |
481 | @WhirlpoolCare I have already contacted this number. Several times. This needs to be escalated beyond your call cntr | 1 | other | neutral | anger | 2 | I have already contacted this number. Several times. This needs to be escalated beyond your call cntr |
482 | @awscloud you have requested more instances (1) than your current instance limit of 0 allows for the specified instance type... Every time | 1 | software | Neutral | anger | 3 | you have requested more instances (1) than your current instance limit of 0 allows for the specified instance type... Every time |
483 | Anyone having issues with their #Giulia @AlfaRomeoCareUK @AlfaRomeoUSA #Alfaromeo if you are I would be interested 2 know #caranddriver | 0 | cars | Positive | other | 0 | Anyone having issues with their #Giulia @AlfaRomeoCareUK @AlfaRomeoUSA #Alfaromeo if you are I would be interested 2 know #caranddriver |
484 | @AWSSupport My new password will not go through or even load on an Amazon account EverydayFamily . Can you please fix this issue. | 1 | software | Positive | sadness | 1 | My new password will not go through or even load on an Amazon account EverydayFamily . Can you please fix this issue. |
485 | @awscloud Account closed, all my instances removed. Asking to sign up again. What kind of stupidity is going on :( Account No: 344642049333 | 1 | software | Negative | anger | 2 | Account closed, all my instances removed. Asking to sign up again. What kind of stupidity is going on |
486 | @AWSSupport Sure. Case ID: 2230311591. Thanks :) | 0 | software | Positive | other | 0 | Case ID: 2230311591. |
487 | @awscloud - 24 hours - nothing back on my support ticket: 2235411961 over a week without account activation? Little help? | 1 | software | Positive | sadness | 3 | 24 hours - nothing back on my support ticket: 2235411961 over a week without account activation? Little help? |
488 | @awscloud No confirmation of my registration yet for big data roadshow in Mumbai which is on 20th June 2017. cc #Pune | 1 | software | Negative | sadness | 1 | No confirmation of my registration yet for big data roadshow in Mumbai which is on 20th June 2017. |
489 | @AWSSupport I want 2 store, access & delete user session details in Elasticache using Lambda nodejs. Plz point to docs,links,study material. | 0 | software | Positive | other | 0 | I want 2 store, access & delete user session details in Elasticache using Lambda nodejs. Plz point to docs,links,study material. |
490 | Wow @AWSSupport is slow... | 1 | software | Positive | sadness | 4 | Wow @AWSSupport is slow. |
491 | @awscloud Hi Everyone, I had cleared my AWS associate Architect certification on 7th June, 2017. I did not receive certificate. | 1 | software | Positive | sadness | 1 | Hi Everyone, I had cleared my AWS associate Architect certification on 7th June, 2017. I did not receive certificate. |
492 | @awscloud @AWSSupport ..I see that my account was switched to AISPL and all my websites are down! | 1 | software | Neutral | anger | 2 | .I see that my account was switched to AISPL and all my websites are down! |
493 | @whirlpoolusa I spent $1000 on a washer in 2014 and the washer is now broken and over $400 to fix a bearing problem. | 1 | other | Negative | sadness | 2 | I spent $1000 on a washer in 2014 and the washer is now broken and over $400 to fix a bearing problem. |
494 | @VijaySales @WhirlpoolCare rather than escalating to each other do something fruitful. Is not even 4 days the product was delivered to me | 1 | other | Neutral | anger | 3 | rather than escalating to each other do something fruitful. |
495 | @WhirlpoolCare I did DM you and I did send my information 3 times over 2 years. Your company NEVER REPLIED AND NEVER FOLLOWED UP | 1 | other | Neutral | anger | 4 | I did DM you and I did send my information 3 times over 2 years. Your company NEVER REPLIED AND NEVER FOLLOWED UP |
496 | @whirlpoolusa your products really stuck how come the manual doors not match the template wmh32529fz0 | 1 | other | Negative | anger | 4 | your products really stuck how come the manual doors not match the template |
497 | @WhirlpoolCorp @WhirlpoolCare very very BAD exp. from Whirlpool customer service executives, Sikha- the supervisor on floor, service centre | 1 | other | Negative | anger | 4 | very very BAD exp. |
498 | @WhirlpoolCare Thanks for the response. This isn't the complete model no? https://t.co/LTIoE2AtY6 | 0 | other | Positive | other | 0 | Thanks for the response. |
499 | Final straw with @WhirlpoolCorp. KitchenAid dishwasher tub is rusting after 4 MONTHS. Called at 1PM PDT, NEVER GOT A CALL BACK. Now closed. | 1 | other | Neutral | anger | 3 | KitchenAid dishwasher tub is rusting after 4 MONTHS. |
500 | @WhirlpoolCorp @whirlpoolusa Brand new dishwasher doesn't work. Runaround from @Lowes Tried calling @WhirlpoolCorp On hold 4 20 min. Help!! | 1 | other | negative | anger | 2 | new dishwasher doesn't work. |
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