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similar problem. Other than cutting off access, we put in preventative
measures. We have a prepayment program that the external users can use to
draw down their credit. This is similar to larger companies who authorize a
PO for a specific amount to not exceed their allocated budget for a project
as we invoice against it.
Best,
Gerald
Gerald G. Lopez, Ph.D. (he/him/his)
Director of Operations and Business Development & Center Associate Director
University of Pennsylvania | Singh Center for Nanotechnology
NNCI Mid-Atlantic Nanotechnology Hub (MANTH) ? nnci.net
3205 Walnut Street, Philadelphia, PA 19104 USA Deliveries: 3231 Walnut
Street, LRSM Building, Philadelphia, PA 19104
nano.upenn.edu ? lopezg at seas.upenn.edu ? +1-215-573-4041 ?
linkedin.com/in/geraldglopez/
On Tue, Mar 21, 2023 at 7:39?AM Aebersold, Julia <
julia.aebersold at louisville.edu> wrote:
> Hello everyone. We have a few external clients that are habitual late
> payers for their invoices.
>
>
>
> How does your facility deal with these late payers? I?m thinking of
> applying an interest payment after a certain time period similar to credit
> card companies, but I want to hear what others do to encourage clients to
> pay on time.
>
>
>
> Cheers!
>
>
>
> Julia Aebersold, Ph.D.
>
> Manager, Micro/Nano Technology Center
>
> University of Louisville
>
> Shumaker Research Building, Room 233
>
> 2210 South Brook Street
>
> Louisville, KY 40292
>
> (502) 852-1572
>
>
>
> http://louisville.edu/micronano/
> <https://urldefense.com/v3/__http://louisville.edu/micronano/__;!!IBzWLUs!XV3aHT9ZSCPBdc3Lpr73dGmgwWYNGgYxxB4fLuNFuTfFVFPnPTzigm363tLBkIJeIDKg8GaQ5DhhO4JqRsCqBc9CSg3y13DapTME$>
>
>
> _______________________________________________
> labnetwork mailing list
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>
> https://urldefense.com/v3/__https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork__;!!IBzWLUs!XV3aHT9ZSCPBdc3Lpr73dGmgwWYNGgYxxB4fLuNFuTfFVFPnPTzigm363tLBkIJeIDKg8GaQ5DhhO4JqRsCqBc9CSg3y1zKaVNAy$
>
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From na2661 at columbia.edu Tue Mar 21 09:34:00 2023
From: na2661 at columbia.edu (Nava Ariel-Sternberg)
Date: Tue, 21 Mar 2023 09:34:00 -0400
Subject: [labnetwork] Habitual late payments from external clients
In-Reply-To: <DM5PR03MB30987B3B2F18AFA721871A2786809@DM5PR03MB3098.namprd03.prod.outlook.com>
References: <DM5PR03MB30987B3B2F18AFA721871A2786809@DM5PR03MB3098.namprd03.prod.outlook.com>
Message-ID: <00dc01d95bf9$cbe99ed0$63bcdc70$@columbia.edu>
Hi Julia, all,
Do external users sign a legal agreement to use your facility?
To use our facility, external users sign a legal agreement (we have a
template phrased by our OGC who also reviews any requested changes to the
template). Payment is part of the terms and conditions of using our
facilities.
We send invoices monthly and if users are late, after a few reminders and
warnings, they get blocked from using our facility and usually that helps to
get them to pay.
In a couple of cases we had to involve the GC to send specific companies
letters. One of the companies paid most of the debt after receiving the
letter. The other one was too small and the dollar amount was too small to
chase but they are blocked in our system from using the labs, ever again.
As for applying interest payment, not sure if the recharge center guidelines
allow that, but even if they do, I wouldn't want to go that route because of
the overhead of just managing this on your side. I don't know how your
billing system works but these are just my thoughts.
-Nava
Dr. Nava Ariel-Sternberg
Senior Director of CNI Labs
Columbia University
CEPSR/MC 8903
530 west 120th st. NY
NY 10027
Office: 212-8549927
Cell: 201-5627600
From: labnetwork <labnetwork-bounces at mtl.mit.edu> On Behalf Of Aebersold,
Julia
Sent: Monday, March 20, 2023 6:26 PM
To: 'labnetwork at mtl.mit.edu' <labnetwork at mtl.mit.edu>
Subject: [labnetwork] Habitual late payments from external clients