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Hello everyone. We have a few external clients that are habitual late
payers for their invoices.
How does your facility deal with these late payers? I'm thinking of
applying an interest payment after a certain time period similar to credit
card companies, but I want to hear what others do to encourage clients to
pay on time.
Cheers!
Julia Aebersold, Ph.D.
Manager, Micro/Nano Technology Center
University of Louisville
Shumaker Research Building, Room 233
2210 South Brook Street
Louisville, KY 40292
(502) 852-1572
<http://louisville.edu/micronano/> http://louisville.edu/micronano/
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From codreanu at udel.edu Tue Mar 21 16:24:50 2023
From: codreanu at udel.edu (Iulian Codreanu)
Date: Tue, 21 Mar 2023 16:24:50 -0400
Subject: [labnetwork] Habitual late payments from external clients
In-Reply-To: <DM5PR03MB30987B3B2F18AFA721871A2786809@DM5PR03MB3098.namprd03.prod.outlook.com>
References: <DM5PR03MB30987B3B2F18AFA721871A2786809@DM5PR03MB3098.namprd03.prod.outlook.com>
Message-ID: <ddfe5923-9dd0-cca1-189b-83f08aa40036@udel.edu>
Hi Julia,
Here at UD, our cashier's office sends out monthly invoices to external
users on our behalf. The nice thing about it is that the cashier's
office transfers money into our account based on the invoiced amounts.
We are of course responsible for contacting the customers who are late
on their payments. We have not had to enlist the help of any collection
agencies (the user agreement would come in handy) but I had to remind
some folks that some of their invoices were "very past due", i.e. over
120 days. So far we were able to have our invoices paid but it takes
some effort from the person who does our billing and from me.
I do not know how well a suggestion to charge interest on late payments
would be received by my finance folks when I am not allowed to pass on
the credit card fees for those who use that payment method.
Cheers,
Iulian
iulian Codreanu, Ph.D.
Director, Nanofabrication Facility
University of Delaware
Harker ISE Lab, Room 163
221 Academy Street
Newark, DE 19716
302-831-2784
https://udnf.udel.edu
On 3/20/2023 6:26 PM, Aebersold, Julia wrote:
>
> Hello everyone.? We have a few external clients that are habitual late
> payers for their invoices.
>
> How does your facility deal with these late payers?? I?m thinking of
> applying an interest payment after a certain time period similar to
> credit card companies, but I want to hear what others do to encourage
> clients to pay on time.
>
> Cheers!
>
> Julia Aebersold, Ph.D.
>
> Manager, Micro/Nano Technology Center
>
> University of Louisville
>
> Shumaker Research Building, Room 233
>
> 2210 South Brook Street
>
> Louisville, KY 40292
>
> (502) 852-1572
>
> http://louisville.edu/micronano/ <http://louisville.edu/micronano/>
>
>
> _______________________________________________
> labnetwork mailing list
> labnetwork at mtl.mit.edu
> https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork
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From mmoneck at andrew.cmu.edu Tue Mar 21 20:26:04 2023
From: mmoneck at andrew.cmu.edu (Matthew Moneck)
Date: Tue, 21 Mar 2023 20:26:04 -0400
Subject: [labnetwork] Habitual late payments from external clients
In-Reply-To: <DM5PR03MB30987B3B2F18AFA721871A2786809@DM5PR03MB3098.namprd03.prod.outlook.com>
References: <DM5PR03MB30987B3B2F18AFA721871A2786809@DM5PR03MB3098.namprd03.prod.outlook.com>
Message-ID: <CAFL1w=5u1GmU39TNZj9Nw84zoeQ5EkR+JAA+qrTX1cUTQUX49w@mail.gmail.com>
Hi Julia,
We have had to deal with this on numerous occasions. Fortunately, we have
been able to resolve the situation each time with frequent communications
to the customer, but we do have avenues of recourse built into our contract
in the event a situation should escalate. The first course of action would
be to suspend services. Typically, the threat of this would be enough to
move things forward. The next area of recourse would be to turn everything
over to a collection agency. That would be handled by our Accounts
Receivable Department on campus. If all else fails, we can also seek legal