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[3324.94 --> 3325.54] Do you know about this?
[3325.58 --> 3326.22] Have you heard about this?
[3326.56 --> 3327.02] No.
[3327.22 --> 3328.06] Oh, yes.
[3328.06 --> 3332.86] So we accidentally broke it, which happens from time to time.
[3332.96 --> 3333.18] Yeah.
[3333.36 --> 3334.00] No, I have heard about this.
[3334.00 --> 3339.14] And Apple is outright refusing to repair it, even at our cost.
[3340.26 --> 3340.74] What?
[3340.94 --> 3348.10] So right now, because it's so new, replacement parts are not easy to get, and Apple is just
[3348.10 --> 3349.72] refusing to repair it.
[3349.72 --> 3354.22] So the store contacted Apple HQ, and they were just like, no, don't do it.
[3355.40 --> 3355.84] Why?
[3356.18 --> 3357.96] Yeah, that's a wonderful question, isn't it?
[3358.08 --> 3361.12] So I was thinking maybe we'd do a video about that at some point.
[3361.94 --> 3362.26] Wow.
[3363.04 --> 3364.04] Send it to Rossman.
[3365.18 --> 3367.06] That's an interesting idea.
[3367.20 --> 3369.60] Well, no, I mean, okay, the issue is not that we can't repair it.
[3370.10 --> 3371.30] It's not rocket science.
[3371.38 --> 3373.14] It's got a blown power supply and a broken display.
[3373.52 --> 3375.40] We just need a new power supply and a new display, whatever.
[3375.40 --> 3382.04] The issue is that Apple has a brand new product that, for whatever reason, not they aren't
[3382.04 --> 3382.54] equipped to.
[3382.62 --> 3384.10] They're not saying, hey, give us a couple weeks.
[3384.20 --> 3386.86] I don't know if he's interested or not, but I really feel like tying Rossman into this.
[3386.86 --> 3389.54] They're saying, hey, we are not going to do it.
[3389.94 --> 3393.50] Go take it to an Apple-certified repair shop somewhere else.
[3393.50 --> 3395.58] Wow.
[3396.08 --> 3396.38] Yeah.
[3397.00 --> 3398.82] Like, what's the point of an Apple store?
[3399.04 --> 3399.30] Yeah.
[3400.00 --> 3403.28] Speaking of, you know, supporting customers and all that, we're not asking them to do
[3403.28 --> 3403.80] it for free.
[3403.98 --> 3405.00] They even quoted us.
[3405.56 --> 3407.00] They told us how much it was going to cost.
[3407.06 --> 3407.80] We agreed to it.
[3408.04 --> 3409.30] They held it for a few days.
[3409.44 --> 3410.74] And then we're just like, what?
[3410.92 --> 3412.14] We are not going to repair it.
[3412.36 --> 3412.72] What?
[3412.94 --> 3413.20] Yeah.
[3413.38 --> 3413.98] No, I know.
[3414.46 --> 3415.04] No, no, no, no, no.
[3415.04 --> 3416.84] This is like pretty frustrating.
[3417.28 --> 3417.64] What?
[3418.86 --> 3419.62] How can they?
[3419.76 --> 3420.04] Couldn't?
[3420.04 --> 3425.50] I'm sure there's something in the contract, but if they take money for something.
[3425.62 --> 3426.54] No, they didn't take it yet.
[3426.76 --> 3427.58] They just quoted it.
[3427.74 --> 3428.90] But they took it physically, right?
[3428.92 --> 3429.60] They took your product.
[3429.66 --> 3430.38] Yeah, they took the product.
[3431.06 --> 3434.12] You should be able to like charge them a rental fee or some bullcrap.
[3434.20 --> 3435.30] Nah, you wouldn't be able to do that.
[3435.36 --> 3438.56] If that were the case, then every repair shop anywhere that doesn't end up being able
[3438.56 --> 3441.20] to fix something would be open to that kind of a...
[3441.20 --> 3442.90] But that's a decision.
[3443.10 --> 3444.06] That's not an inability.
[3444.50 --> 3445.00] No, they could...
[3445.00 --> 3446.22] That's not a like, we tried...
[3446.22 --> 3447.96] They could just say, oh, you must have misunderstood us.
[3448.04 --> 3448.92] We can't fix it.
[3448.92 --> 3451.56] In which case, that's a pretty funny video either way.
[3451.70 --> 3452.50] Yeah, that's fair.
[3452.58 --> 3454.46] Apple cannot fix the iMac Pro.
[3455.32 --> 3455.62] Woo!
[3456.42 --> 3457.78] So good luck if it breaks.
[3457.94 --> 3458.92] But Rosman probably can.
[3459.04 --> 3459.78] Yeah, he probably can.
[3460.72 --> 3462.42] Okay, last topic today.
[3462.50 --> 3462.96] This is cool.
[3463.58 --> 3465.36] This is off WindowsCentral.com.
[3465.98 --> 3471.12] Microsoft is building a truly modern version of Windows 10 for PCs codenamed Polaris.
[3471.12 --> 3478.66] They're planning to strip out legacy components in favor of a more modern OS with better battery life.
[3479.66 --> 3480.38] Like what?
[3481.12 --> 3482.18] I don't know.
[3482.82 --> 3484.20] What a wonderful question.
[3485.98 --> 3487.24] Apparently better performance.
[3487.24 --> 3493.22] It'll feature C-Shell, Microsoft's upcoming universal shell that's shared across devices instead of the legacy Microsoft shell.
[3494.22 --> 3502.32] It will also ditch Win32 components and apps like Notepad or Paint in favor of a UWP-first experience just like Windows 10 Mobile.
[3502.50 --> 3502.94] Oh, wow.
[3503.60 --> 3503.94] What?
[3503.94 --> 3508.58] It's working on an updated file explorer built on UWP.
[3510.26 --> 3516.40] Why do they do stuff that, like, just, it's obvious that people will hate?
[3517.48 --> 3517.88] Okay, so...
[3517.88 --> 3520.36] Have you noticed how hard it is to get into your network settings now?
[3520.70 --> 3521.06] Yes.
[3521.10 --> 3522.24] Ever since the Fall Creators update?
[3522.24 --> 3523.08] It's actually a nightmare.
[3523.76 --> 3524.52] It's ridiculous.
[3524.76 --> 3525.52] Like, here, let us just speak.
[3525.52 --> 3527.68] And it auto-changes settings back.
[3527.86 --> 3530.20] You change something and they'll just set it back.
[3530.46 --> 3531.94] That drives me absolutely bonkers.
[3531.94 --> 3533.84] Like, you get stuck here now.
[3534.14 --> 3535.70] And, like, I can never remember.
[3536.10 --> 3537.66] Is it, is it property?
[3537.84 --> 3539.38] No, no, it's not properties.