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• Matt Ryer shares his dislike for horror movies with inconsistencies in physics |
• Discussion of HTML sanitization and the use of Java OWASP Open Web Application Security API |
• Mat Ryer shares a horror story about a $1,000 bill from Google Cloud Platform (GCP) due to an API key change and retry mechanism |
• Johnny Boursiquot shares a similar experience with AWS Lambda and S3 bucket writes triggering infinite loops and high costs |
• Dee Kitchen shares an anecdote about working for a company that man-in-the-middle's the internet, and how one of their customers wrote an infinite loop in their client, causing 8 million requests per second to flood their logging system. |
• A company experienced a catastrophic outage due to a greedy regex in their system |
• The regex caused all machines to freeze and lose connectivity, affecting all aspects of the service (DNS, TLS, HTTP) |
• The team took 4 hours to recover from the incident |
• Lessons learned include the importance of understanding regular expressions and having robust break-glass procedures |
• A junior developer demonstrated bravery by reverting a potentially problematic change, but was later told not to try to fix it |
• Strategies for tackling scary or high-risk tasks in software development |
• Importance of documentation and tracking steps taken during complex processes |
• Role of blameless culture in software development teams, focusing on system failures rather than personal ones |
• Benefits of admitting mistakes and learning from them as an early career developer |
• Imagination and creativity in podcast storytelling (campfire setting) |
• Old computers being used as heaters due to high energy costs |
• The "CPU Hot" program from the Amiga era that made CPUs hot |
• Horror stories about IT professionals' experiences with difficult projects and clients |
• A personal story about a contractor who was tasked with renaming an Active Directory, despite Microsoft Professional Services advising against it |
• Discussion of the perils of distributed systems and integration |
• Humorous conversation about marshmallows being cooked by old computers |
• Assessment coordination across multiple schools for 3,000-4,000 students |
• System integration issues and unexpected scale-related problems |
• Personal consequences of a system failure on students and personal reflection |
• Engineers' sense of consequence and responsibility in high-stakes situations |
• Balancing abstraction and awareness of consequences to prevent burnout |
• Importance of anticipating and mitigating potential risks and consequences in software development |
• A Kubernetes cluster using Istio had an unsecured auth policy that was not visible to users, allowing anyone with a JSON web token to access the public API. |
• The incident went undetected for 9 months, and when it was discovered, fixing the issue required re-examining all auth policies in the system. |
• A related discussion on overly secure environments mentioned how IP firewall rules can lead to unexpected behavior and debugging difficulties. |
• Another conversation revolved around password security, with a humorous exchange about default PIN numbers (1234) being too easy to guess. |
• The panelists shared their experiences with "zombie code" (inactive but still present code) and the importance of regular code reviews to identify such issues. |
• A final story was told about accidentally inserting a semicolon in a SQL statement, resulting in unintended updates to a production system. |
• Update query without WHERE clause causes massive data corruption |
• Restoring database from backup takes significant time and effort |
• Importance of input sanitization in Go programming |
• Most open source projects lack basic security measures like input validation |
• Unpopular opinion: Sanitizing inputs is crucial, but often neglected |
• Importance of revisiting fundamentals in software development, particularly assembly language |
• Benefits of learning about the history and evolution of computing, such as understanding logic gates and computer architecture |
• Value of starting with lower-level programming concepts and working up to higher-level ones |
• Discussion of how people often accidentally follow this path in their careers without realizing it |
• Idea of creating a university that teaches software development from a foundational level upwards |
**Mat Ryer:** Hello, and welcome to Ghost Time. I'm Matt Ryer. Today we're talking about tech horror stories. I'm joined, as ever... Johnny Boo! Johnny Boursiquot is here. Hello, Johnny. |
**Johnny Boursiquot:** Hello, Matt... |
**Mat Ryer:** Welcome to the spooky Go Time episode. Again, in the spirit of it -- you've really got to get in the spirit of it... No? Yeah... \[laughter\] We're also joined here by Kris Brandow. Spooky ghosts... Hello, Kris. |
**Kris Brandow:** Hello! I'm back, again. Finally. |
**Mat Ryer:** Yes, welcome back again. We're also joined by your friend and mine, Natalie PistunoWitch. Hello, Natalie. |
**Natalie Pistunovich:** Hello! |
**Mat Ryer:** Yeah, getting into the spirit... \[laughter\] We have a special guest joining us... You're not gonna believe this. It's spoopy Dee. Dee Kitchen. Welcome, Dee. |
**Dee Kitchen:** Thank you. I'm enjoying being here. I even got the backdrop right... |
**Mat Ryer:** Good. Well, that's a good start, because we've literally just started. I mean, really, the only way is down now, in a lot of ways... But hopefully we don't go there. But we are talking about scary things today. How are you generally with scary things, Dee? |
**Dee Kitchen:** That's my career. All of it. |
**Mat Ryer:** \[laughs\] Yeah. Okay. Anyone else? Anyone scared of ghosts? |
**Natalie Pistunovich:** I'm scared of Ghost Time. |
**Mat Ryer:** Yeah, you're scared of Ghost Time. |
**Dee Kitchen:** I'm actually scared of horror movies. I don't really watch them. |
**Mat Ryer:** Oh, yeah? |
**Natalie Pistunovich:** Same. |
**Dee Kitchen:** Heebie-jeebies for me. |
**Mat Ryer:** Hm... |
**Kris Brandow:** I just find them boring. |
**Mat Ryer:** Yeah... |
**Natalie Pistunovich:** Did you come from the industry? I remember you saying, Kris, that you see a movie, the first few minutes, and you know exactly how it's gonna be laid out. |
**Kris Brandow:** Yeah... It's the curse of having a creative writing degree and specializing in screenwriting... All movies are just kind of ruined. |
**Natalie Pistunovich:** It's all generics. |
**Mat Ryer:** That's what I said, you'd be happier if you're just an idiot. I've always said that. |
**Kris Brandow:** Is this something you know from personal experience, Mat? \[laughter\] |
**Johnny Boursiquot:** Ooh, shots fired... |
**Mat Ryer:** I also don't really like horror films, especially if there's any kind of contradiction in it. I can't deal with that. Like, if there's an invisible thing that can grab you, first of all, it's invisible, it would be blind; we've covered this. But also, if it can grab you, you can grab it, you can hurt it..... |
**Natalie Pistunovich:** \[06:10\] Do you get sweet or salty popcorn? |
**Mat Ryer:** Salty. |
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