index int64 0 4.08k | text stringlengths 34 4.9k ⌀ | url stringclasses 38
values |
|---|---|---|
691 | Monitoring
Object Group Description
tunnels, aggregate groups, Layer 2 subinterfaces, Layer 3 subinterfaces,
loopback interfaces, and VLAN interfaces.
RFC 1213 defines this MIB.
IF-MIB
IF-MIB supports interface types (physical and logical) and larger counters (64K) beyond those
defined in MIB-II. Use this MIB to monito... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
692 | Monitoring
ENTITY-MIB
ENTITY-MIB provides OIDs for multiple logical and physical components. Use this MIB to
determine what physical components are loaded on a system (for example, fans and temperature
sensors) and see related information such as models and serial numbers. You can also use the
index numbers for these c... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
693 | Monitoring
Object Description
entPhysicalAlias An alias that the network manager specified for the component.
entPhysicalAssetID A user-assigned asset tracking identifier that the network manager
specified for the component.
entPhysicalIsFRU Indicates whether the component is a field replaceable unit (FRU).
entPhysical... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
694 | Monitoring
to operational state values (entStateOper object) in the ENTITY-STATE-MIB. The operational
state values use numbers to indicate state: 1 for unknown, 2 for disabled, 3 for enabled, and 4 for
testing. The PA-7000 Series and PA-5450 firewall are the only Palo Alto Networks firewalls that
support this MIB.
RFC ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
695 | Monitoring
Table Description
row. The table has no entries for ports that are not associated with an
aggregate group.
The IEEE 802.3 LAG MIB includes the following LACP-related traps:
Trap Name Description
panLACPLostConnectivityTrapThe peer lost connectivity to the firewall.
panLACPUnresponsiveTrap The peer does not r... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
696 | Monitoring
RFC 4957 defines this MIB.
BFD-STD-MIB
Use the Bidirectional Forwarding Detection (BFD) MIB to monitor and receive failure alerts for
the bidirectional path between two forwarding engines, such as interfaces, data links, or the actual
engines. For example, you can check the bfdSessState object to see the sta... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
697 | Monitoring
Object Group Description
to Panorama and external servers, and the status of firewall-to-Log
Collector connections.
PAN-GLOBAL-REG-MIB.my
PAN-GLOBAL-REG-MIB.my contains global, top-level OID definitions for various sub-trees of
Palo Alto Networks enterprise MIB modules. This MIB doesn’t contain objects for y... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
698 | Monitoring
Forward Logs to an HTTP/S Destination
The firewall and Panorama™ can forward logs to an HTTP/S server. You can choose to forward
all logs or specific logs to trigger an action on an external HTTP-based service when an event
occurs. When forwarding logs to an HTTP server, configure the firewall to send an HTT... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
699 | Monitoring
management port to forward these logs. However, you can assign a different source interface
and IP address in Device > Setup > Services > Service Route Configuration.
1. Select Device > Server Profiles > HTTP and Add a new profile.
2. Specify a Name for the server profile, and select the Location. The profil... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
700 | Monitoring
log type within the HTTP Header, the Parameter and Value pairs, and in the request
payload.
3. Send Test Log to verify that the HTTP server receives the request. When you
interactively send a test log, the firewall uses the format as is and does not replace
the variable with a value from a firewall log. If y... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
701 | Monitoring
STEP 3 | Define the match criteria for when the firewall will forward logs to the HTTP server and
attach the HTTP server profile you will use.
1. Select the log types for which you want to trigger a workflow:
• Add a Log Forwarding Profile (Objects > Log Forwarding) for logs that pertain to user
activity (fo... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
702 | Monitoring
NetFlow Monitoring
NetFlow is an industry-standard protocol that the firewall can use to export statistics about
the IP traffic ingressing its interfaces. The firewall exports the statistics as NetFlow fields to
a NetFlow collector. The NetFlow collector is a server you use to analyze network traffic for
sec... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
703 | Monitoring
STEP 2 | Assign the NetFlow server profile to the firewall interfaces where traffic you want to analyze
is ingressing.
In this example, you assign the profile to an existing Ethernet interface.
1. Select Network > Interfaces > Ethernet and click an interface name to edit it.
You can export NetFlow records fo... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
704 | Monitoring
NetFlow Templates
NetFlow collectors use templates to decipher the fields that the firewall exports. The firewall
selects a template based on the type of exported data: IPv4 or IPv6 traffic, with or without
NAT, and with standard or enterprise-specific (PAN-OS specific) fields. The firewall periodically
refr... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
705 | Monitoring
ValueField Description Templates
5 TOS Type of Service byte setting when
entering the ingress interface.
All templates
6 TCP_FLAGS Total of all the TCP flags in this
flow.
All templates
7 L4_SRC_PORT TCP/UDP source port number
(for example, FTP, Telnet, or
equivalent).
All templates
8 IPV4_SRC_ADDR IPv4 sour... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
706 | Monitoring
ValueField Description Templates
Identifiers in SNMP Managers and
NetFlow Collectors.
21 LAST_SWITCHED System uptime in milliseconds
when the last packet of this flow
was switched.
All templates
22 FIRST_SWITCHED System uptime in milliseconds
when the first packet of this flow
was switched.
All templates
27 ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
707 | Monitoring
ValueField Description Templates
flowID corresponds to the session
ID field in Traffic and Threat logs.
233 firewallEvent Indicates a firewall event:
• 0 = Ignore (invalid)—Not used.
• 1 = Flow created—The NetFlow
data record is for a new flow.
• 2 = Flow deleted—The NetFlow
data record is for the end of a
f... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
708 | Monitoring
ValueField Description Templates
228 postNAPTDestinationTransportPort The definition of this information
element is identical to that of
destinationTransportPort, except
that it reports a modified value
that the firewall produced during
network address port translation
after the packet traversed the
interfac... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
709 | Monitoring
ValueField Description Templates
56701App-ID The name of an application that
App-ID identified. The name can
be up to 32 bytes.
IPv4 enterprise
IPv4 with NAT
enterprise
IPv6 enterprise
IPv6 with NAT
enterprise
56702User-ID A username that User-ID
identified. The name can be up to
64 bytes.
IPv4 enterprise
IP... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
710 | Monitoring
Firewall Interface Identifiers in SNMP Managers and
NetFlow Collectors
When you use a NetFlow collector (see NetFlow Monitoring) or SNMP manager (see SNMP
Monitoring and Traps) to monitor the Palo Alto Networks firewall, an interface index (SNMP
ifindex object) identifies the interface that carried a particu... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
711 | Monitoring
Firewall Platform Calculation Example Interface Index
• Physical port offset—This is
the physical port number.
PA-7000 Series (Max. ports * slot) + physical port
offset + number of management
ports
• Maximum ports—This is a
constant of 64.
• Slot—This is the chassis
slot number of the network
interface card.... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
712 | Monitoring
Interface
Type
Range Digit
9
Digits
7-8
Digits
5-6
Digits 1-4 Example Interface Index
Loopback300000001-300009999 Type:
3
00 00 Loopback
suffix:
1-9999
(0001-9999)
Loopback.55 =
300000000 (type) + 55
(suffix) = 300000055
Tunnel 400000001-400009999 Type:
4
00 00 Tunnel
suffix:
1-9999
(0001-9999)
Tunnel.55 =
4... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
713 | Monitoring
Monitor Transceivers
You can monitor the status of transceivers in your physical appliance or device to enable easier
installation and troubleshooting. Through transceiver monitoring, also known as digital optical
monitoring (DOM), you can view diagnostics like transmitted bias current, transmitted power,
re... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
714 | User-ID
The user identity, as opposed to an IP address, is an integral component of an effective security
infrastructure. Knowing who is using each of the applications on your network, and who may have
transmitted a threat or is transferring files, can strengthen security policies and reduce incident
response times. Us... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
715 | User-ID
User-ID Overview
User-ID™ enables you to identify all users on your network using a variety of techniques to
ensure that you can identify users in all locations using a variety of access methods and operating
systems, including Microsoft Windows, Apple iOS, Mac OS, Android, and Linux®/UNIX. Knowing
who your use... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
716 | User-ID
Figure 4: User-ID
To enable user- and group-based policy enforcement, the firewall requires a list of all available
users and their corresponding group memberships so that you can select groups when defining
your policy rules. The firewall collects Group Mapping information by connecting directly to your
LDAP d... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
717 | User-ID
User-ID Concepts
• Group Mapping
• User Mapping
Group Mapping
To define policy rules based on user or group, first you create an LDAP server profile that defines
how the firewall connects and authenticates to your directory server. The firewall supports a
variety of directory servers, including Microsoft Active... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
718 | User-ID
• Client Probing
Server Monitoring
With server monitoring a User-ID agent—either a Windows-based agent running on a domain
server in your network, or the PAN-OS integrated User-ID agent running on the firewall—
monitors the security event logs for specified Microsoft Exchange Servers, Domain Controllers,
or Nov... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
719 | User-ID
Authentication Policy and Authentication Portal
In some cases, the User-ID agent can’t map an IP address to a username using server monitoring
or other methods—for example, if the user isn’t logged in or uses an operating system such
as Linux that your domain servers don’t support. In other cases, you might wan... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
720 | User-ID
Figure 5: User-ID Integration with Syslog
GlobalProtect
For mobile or roaming users, the GlobalProtect endpoint provides the user mapping information
to the firewall directly. In this case, every GlobalProtect user has an app running on the endpoint
that requires the user to enter login credentials for VPN acce... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
721 | User-ID
of your network. If you do not configure the service account correctly, the credentials could
potentially be exploited by an attacker to penetrate the network to gain further access.
• Client probing was designed for legacy networks where most users were on Windows
workstations on the internal network, but is n... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
722 | User-ID
Enable User-ID
The user identity, as opposed to an IP address, is an integral component of an effective security
infrastructure. Knowing who is using each of the applications on your network, and who may
have transmitted a threat or is transferring files, can strengthen your security policy and reduce
incident ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
723 | User-ID
STEP 4 | Map IP Addresses to Users.
As a best practice, do not enable client probing as a user mapping method on highsecurity networks. Client probing can generate a large amount of network traffic and
can pose a security threat when misconfigured.
The way you do this depends on where your users are located an... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
724 | User-ID
STEP 7 | Enable user- and group-based policy enforcement.
Create rules based on group rather than user whenever possible. This prevents you
from having to continually update your rules (which requires a commit) whenever your
user base changes.
After configuring User-ID, you will be able to choose a username or ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
725 | User-ID
enable control and visibility for the associated users and groups. For details, see Identify Users
Connected through a Proxy Server.
1. Select Device > Setup > Content-ID and edit the X-Forwarded-For Headers settings.
2. Select X-Forwarded-For Header in User-ID.
Selecting Strip-X-Forwarded-For Header doesn’t di... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
726 | User-ID
Map Users to Groups
Defining policy rules based on user group membership rather than individual users simplifies
administration because you don’t have to update the rules whenever group membership changes.
The number of distinct user groups that each firewall or Panorama can reference across all
policies varies... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
727 | User-ID
STEP 1 | Add an LDAP server profile.
The profile defines how the firewall connects to the directory servers from which it collects
group mapping information.
If you create multiple group mapping configurations that use the same base
distinguished name (DN) or LDAP server, the group mapping configurations cannot... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
728 | User-ID
if you need to enter a value, enter the NetBIOS domain name (for example, example
not example.com).
If you use Global Catalog, entering a value replaces the domain name for all users and
groups from this server, including those from other domains.
7. (Optional) To filter the groups that the firewall tracks for ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
729 | User-ID
to represent the user in reports and logs that will override any other format the firewall
receives from the User-ID source.
When you select the Server Profile Type, the firewall auto-populates the values for the
user and group attributes. Based on the user information that your User-ID sources
send, you may ne... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
730 | User-ID
Each entry can be a single group or a list of groups. By default, if you don’t specify groups, all
groups are available in policy rules.
Any custom groups you create will also be available in the Allow List of authentication
profiles (Configure an Authentication Profile and Sequence).
1. Add existing groups fro... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
731 | User-ID
STEP 6 | Verify that the user and group mapping has correctly identified users.
1. Select Device > User Identification > Group Mapping > Group Include List to confirm
the firewall has fetched all of the groups.
2. To verify that all of the user attributes have been correctly captured, use the following
CLI comm... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
732 | User-ID
4. Verify that the users are mapped to the correct usernames in the User Provided by
Source column under Monitor > Logs > User-ID.
PAN-OS® Administrator’s Guide Version 10.2 733 ©2025 Palo Alto Networks, Inc. | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
733 | User-ID
Map IP Addresses to Users
User-ID provides many different methods for mapping IP addresses to usernames. Before you
begin configuring user mapping, consider where your users are logging in from, what services
they are accessing, and what applications and data you need to control access to. This will inform
whic... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
734 | User-ID
configuring some firewalls to redistribute the mapping information. For details, see Deploy
User-ID in a Large-Scale Network.
Create a Dedicated Service Account for the User-ID Agent
To use the Windows-based User-ID agent or the PAN-OS integrated User-ID agent to map users
as they log in to your Exchange server... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
735 | User-ID
STEP 1 | Create an AD service account for the User-ID agent.
You must create a service account in each domain the agent will monitor.
1. Log in to the domain controller.
2. Right-click the Windows icon ( ), Search for Active Directory Users and
Computers, and launch the application.
3. In the navigation pane, o... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
736 | User-ID
STEP 2 | Configure either local or group policy to allow the service account to log on as a service.
The permission to log on as a service is only needed locally on the Windows server that is the
agent host.
• To assign permissions locally:
1. select Control Panel > Administrative Tools > Local Security Policy.... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
737 | User-ID
5. Enter the object names to select (the service account name) in domain\username
format and click OK.
• To configure group policy if you are installing Windows User-ID agents on multiple servers,
use the Group Policy Management Editor.
1. Select Start > Group Policy Management > <your domain> > Default Domain ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
738 | User-ID
3. Right-click Log on as a service, then select Properties.
4. Add User or Group to add the service account username or builtin group, then click OK
twice.
Administrators have this privilege by default.
STEP 3 | If you want to use WMI to collect user data, assign DCOM privileges to the service account
so that i... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
739 | User-ID
STEP 4 | If you plan to use WMI probing, enable the account to read the CIMV2 namespace and
assign the required permissions on the client systems to be probed.
Do not enable client probing on high-security networks. Client probing can generate
a large amount of network traffic and can pose a security threat whe... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
740 | User-ID
5. In the Permissions for <Username> section, Allow the Enable Account and Remote
Enable permissions.
6. Click OK twice.
7. Use the Local Users and Groups MMC snap-in (lusrmgr.msc) to add the service account
to the local Distributed Component Object Model (DCOM) Users and Remote Desktop
Users groups on the syst... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
741 | User-ID
STEP 5 | If you want to use Server Monitoring to identify users, add the service account to the Event
Log Reader builtin group to allow the service account to read the security log events.
1. On the domain controller or Exchange server that contains the logs you want the UserID agent to read, or on the member ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
742 | User-ID
5. Click OK twice to save the settings.
6. Confirm that the builtin Event Log Reader group lists the service account as a member
(Event Log Readers > Properties > Members).
PAN-OS® Administrator’s Guide Version 10.2 743 ©2025 Palo Alto Networks, Inc. | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
743 | User-ID
STEP 6 | Assign account permissions to the installation folder to allow the service account to access
the agent’s installation folder to read the configuration and write logs.
You only need to perform this step if the service account you configured for the User-ID agent
is not either a domain administrator or a... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
744 | User-ID
STEP 7 | To allow the agent to make configuration changes (for example, if you select a different
logging level), give the service account permissions to the User-ID agent registry sub-tree.
1. Select Start > Run and enter regedt32 and navigate to the Palo Alto Networks sub-tree
in one of the following location... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
745 | User-ID
STEP 8 | Disable service account privileges that are not required.
By ensuring that the User-ID service account has the minimum set of account privileges, you
can reduce the attack surface should the account be compromised.
To ensure that the User-ID account has the minimum privileges necessary, deny the follow... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
746 | User-ID
privilege using Group Policies or by using a Managed Service account (refer to Microsoft
TechNet for more information).
1. Select Group Policy Management Editor > Default Domain Policy > Computer
Configuration > Policies > Windows Settings > Security Settings > User Rights
Assignment.
2. For Deny log on as a ba... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
747 | User-ID
STEP 9 | As a next step, Configure User Mapping Using the Windows User-ID Agent.
Configure a Service Account for the PAN-OS Integrated User-ID Agent
Create a dedicated Active Directory (AD) service account for the PAN-OS Integrated User-ID
agent to access the services and hosts it will monitor to collect user m... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
748 | User-ID
STEP 2 | If you want to use Server Monitoring to identify users, add the service account to the Event
Log Reader builtin group to allow the service account to read the security log events.
1. On the domain controller or Exchange server that contains the logs you want the UserID agent to read, or on the member ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
749 | User-ID
5. Click OK twice to save the settings.
6. Confirm that the builtin Event Log Reader group lists the service account as a member
(Event Log Readers > Properties > Members).
STEP 3 | If you want to use WMI to collect user data, assign DCOM privileges to the service account
so that it can use WMI queries on monit... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
750 | User-ID
STEP 4 | If you plan to use WMI probing, enable the service account to read the CIMV2 namespace
on the domain controllers you want to monitor and assign the required permissions on the
client systems to be probed.
Do not enable client probing on high-security networks. Client probing can generate
a large amount... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
751 | User-ID
5. In the Permissions for <Username> section, Allow the Enable Account and Remote
Enable permissions.
6. Click OK twice.
7. Use the Local Users and Groups MMC snap-in (lusrmgr.msc) to add the service account
to the local Distributed Component Object Model (DCOM) Users and Remote Desktop
Users groups on the syst... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
752 | User-ID
privilege using Group Policies or by using a Managed Service account (refer to Microsoft
TechNet for more information).
1. Select Group Policy Management Editor > Default Domain Policy > Computer
Configuration > Policies > Windows Settings > Security Settings > User Rights
Assignment.
2. For Deny log on as a ba... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
753 | User-ID
STEP 7 | As a next step, Configure User Mapping Using the PAN-OS Integrated User-ID Agent.
Configure User Mapping Using the Windows User-ID Agent
In most cases, the majority of your network users will have logins to your monitored domain
services. For these users, the Palo Alto Networks User-ID agent monitors t... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
754 | User-ID
STEP 1 | Create a dedicated Active Directory service account for the User-ID agent to access the
services and hosts it will monitor to collect user mappings.
Create a Dedicated Service Account for the User-ID Agent and grant the necessary
permissions for the Windows User-ID agent.
1. Enable the service account ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
755 | User-ID
Computer Configuration > Policies > Windows Settings > Security Settings > Local
Policies > User Rights Assignment for the Windows server that is the agent host.
2. Right-click Log on as a service, then select Properties.
3. Add the service account username or builtin group (Administrators have this privilege
b... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
756 | User-ID
3. Add User or Group to add the service account.
4. Enter the service account name in domain\username format in the Enter the object
names to select entry field and click OK.
PAN-OS® Administrator’s Guide Version 10.2 757 ©2025 Palo Alto Networks, Inc. | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
757 | User-ID
To confirm the service account name is valid, Check Names.
2. If you want to use server monitoring to identify users, add the service account to the
Event Log Reader builtin group to enable privileges for reading the security log events.
1. On the domain controller or Exchange server that contains the logs you ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
758 | User-ID
log forwarding, run the MMC and launch the Active Directory Users and Computers
snap-in.
2. Navigate to the Builtin folder for the domain, right-click the Event Log Reader group
and select Add to Group to open the properties dialog.
3. Click Add and enter the name of the service account that you configured the ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
759 | User-ID
3. Add the User-ID agent service account and assign it permissions to Modify, Read &
execute, List folder contents, Read, and Write, and then click OK to save the account
settings.
If you want to allow the service account to access the User-ID agent’s registry
keys, Allow the Full Control permission.
4. Give th... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
760 | User-ID
Do not use the User-ID agent installed on the RODC to map IP addresses to users. The
User-ID agent installer for credential detection is named UaCredInstall64-x.x.x.msi.
STEP 3 | Download the User-ID agent installer.
Install the User-ID agent version that is the same as the PAN-OS version running on
the firewal... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
761 | User-ID
C:\Users\administrator.acme\Desktop>UaInstall-6.0.0-1.msi
3. Follow the setup prompts to install the agent using the default settings. By default, the
agent gets installed to C:\Program Files(x86)\Palo Alto Networks, but you
can Browse to a different location.
4. When the installation completes, Close the setup... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
762 | User-ID
STEP 7 | (Optional) Assign your own certificates for mutual authentication between the Windows
User-ID agent and the firewall.
1. Obtain your certificate for the Windows User-ID agent using one of the following
methods. Upload the server certificate in Privacy Enhanced Mail (PEM) format and the
server certifica... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
763 | User-ID
For information about the server OS versions supported by the User-ID agent, refer to
“Operating System (OS) Compatibility User-ID Agent” in the User-ID Agent Release
Notes.
STEP 1 | Define the servers the User-ID agent will monitor to collect IP address to user mapping
information.
The User-ID agent can monito... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
764 | User-ID
STEP 2 | Specify the subnetworks the Windows User-ID agent should include in or exclude from
User-ID.
By default, the User-ID maps all users accessing the servers you are monitoring.
As a best practice, always specify which networks to include and exclude from UserID to ensure that the agent is only communicat... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
765 | User-ID
STEP 3 | (Optional) If you configured the agent to connect to a Novell eDirectory server, you must
specify how the agent should search the directory.
1. Select User Identification > Setup and click Edit in the Setup section of the window.
2. Select the eDirectory tab and then complete the following fields:
• Se... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
766 | User-ID
STEP 6 | (Optional) Define the set of users for which you do not need to provide IP address-tousername mappings, such as kiosk accounts.
Save the ignore-user list as a text document on the agent host using the title
ignore_user_list and use the .txt file extension to save it to the User-ID Agent folder on
the ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
767 | User-ID
STEP 8 | Verify that the User-ID agent is successfully mapping IP addresses to usernames and that the
firewalls can connect to the agent.
1. Launch the User-ID agent and select User Identification.
2. Verify that the agent status shows Agent is running. If the Agent is not running, click
Start.
3. To verify tha... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
768 | User-ID
STEP 2 | Define the servers that the firewall will monitor to collect user mapping information.
Within the total maximum of 100 monitored servers per firewall, you can define no more than
50 syslog senders for any single virtual system.
To collect all the required mappings, the firewall must connect to all serv... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
769 | User-ID
9. (Optional) Configure the firewall to automatically Discover domain controllers on your
network using DNS lookups.
The auto-discovery feature is for domain controllers only; you must manually
add any Exchange servers or eDirectory servers you want to monitor.
STEP 3 | (Optional) Specify the frequency at which... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
770 | User-ID
exclude 10.2.50.0/22, the agent will map users on all the subnetworks of 10.0.0.0/8
except 10.2.50.0/22 and will exclude all subnetworks outside of 10.0.0.0/8.
If you add Exclude profiles without adding any Include profiles, the User-ID
agent excludes all subnetworks, not just the ones you added.
4. Click OK.
S... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
771 | User-ID
STEP 7 | (Optional) Define the set of user accounts that don’t require IP address-to-username
mappings, such as kiosk accounts.
Define the ignore user list on the firewall that is the User-ID agent, not the client. If
you define the ignore user list on the client firewall, the users in the list are still mapped... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
772 | User-ID
STEP 1 | Configure the service account with Remote Management User and CIMV2 privileges for the
server you want to monitor.
STEP 2 | On the Windows server you are monitoring, obtain the thumbprint from the certificate for
the Windows server to use with WinRM and enable WinRM.
Ensure that you use an account with... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
773 | User-ID
STEP 3 | Enable Basic Authentication between the PAN-OS integrated User-ID agent and the
monitored servers.
1. Select Device > User Identification > User Mapping > Palo Alto Networks User-ID
Agent Setup > Server Monitor Account.
2. In domain\username format, enter the User Name for the service account that the
... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
774 | User-ID
service certificates that the Windows server uses for WinRM on to the firewall and associate
the certificate with the User-ID Certificate Profile.
1. Select Device > User Identification > Connection Security.
2. Click Edit.
3. Select the Windows server certificate to use for the User-ID Certificate Profile.
4. ... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
775 | User-ID
STEP 2 | Confirm that WinRM is enabled on the Windows server you are monitoring.
Ensure that you use an account with administrator privileges to configure WinRM on
the server you want to monitor. As a best practice for security, this account should not
be the same account as the service account in Step 1.
1. To... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
776 | User-ID
STEP 4 | Configure server monitoring for the PAN-OS integrated User-ID agent.
1. Configure the Microsoft server type (Microsoft Active Directory or Microsoft
Exchange).
2. Select WinRM-HTTP as the Transport Protocol to use Windows Remote Management
(WinRM) over HTTP to monitor the server security logs and sessi... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
777 | User-ID
STEP 2 | On the Windows server you are monitoring, obtain the thumbprint from the certificate for
the Windows server to use with WinRM and enable WinRM.
Ensure that you use an account with administrator privileges to configure WinRM on
the server you want to monitor. As a best practice for security, this accoun... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
778 | User-ID
STEP 3 | Enable the PAN-OS integrated User-ID agent and the monitored servers to authenticate
using Kerberos.
1. If you did not do so during the initial configuration, configure date and time (NTP)
settings to ensure successful Kerberos negotiation.
2. Configure a Kerberos server profile on the firewall to auth... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
779 | User-ID
STEP 5 | To enable the PAN-OS integrated User-ID agent to communicate with the monitored servers
using WinRM-HTTPS, verify that you successfully imported the root certificate for the
service certificates that the Windows server uses for WinRM on to the firewall and associate
the certificate with the User-ID Cer... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
780 | User-ID
STEP 1 | Determine whether there is a predefined Syslog Parse profile for your particular syslog
senders.
Palo Alto Networks provides several predefined profiles through Application content updates.
The predefined profiles are global to the firewall, whereas custom profiles apply to a single
virtual system only... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
781 | User-ID
STEP 3 | (Regex Identifier parsing only) Define the regex matching patterns.
If the syslog message contains a standalone space or tab as a delimiter, use \s for a
space and \t for a tab.
1. Enter the Event Regex for the type of events you want to find:
• Login events—For the example message, the regex (authenti... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
782 | User-ID
STEP 4 | (Field Identifier parsing only) Define string matching patterns.
1. Enter an Event String to identify the type of events you want to find.
• Login events—For the example message, the string authentication success
identifies login events.
• Logout events—For the example message, the string logoutsuccess... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
783 | User-ID
STEP 5 | Specify the syslog senders that the firewall monitors.
Within the total maximum of 100 monitored servers per firewall, you can define no more than
50 syslog senders for any single virtual system.
The firewall discards any syslog messages received from senders that are not on this list.
1. Select Device... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
784 | User-ID
STEP 6 | Enable syslog listener services on the interface that the firewall uses to collect user
mappings.
1. Select Network > Network Profiles > Interface Mgmt and edit an existing Interface
Management profile or Add a new profile.
2. Select User-ID Syslog Listener-SSL or User-ID Syslog Listener-UDP or both, b... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
785 | User-ID
agent uses the profiles to find login and logout events in syslog messages. In environments where
syslog senders (the network services that authenticate users) deliver syslog messages in different
formats, configure a profile for each syslog format. Syslog messages must meet certain criteria
for a User-ID agent... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
786 | User-ID
STEP 3 | (Regex parsing only) Define the regex matching patterns.
If the syslog message contains a standalone space or tab as a delimiter, use \s for a space and
\t for a tab.
1. Enter the Event Regex for the type of events you want to find:
• Login events—For the example message, the regex (authentication\ suc... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
787 | User-ID
STEP 4 | (Field Identifier parsing only) Define string matching patterns.
1. Enter an Event String to identify the type of events you want to find.
• Login events—For the example message, the string authentication success
identifies login events.
• Logout events—For the example message, the string logout succes... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
788 | User-ID
STEP 5 | Specify the syslog senders that the User-ID agent monitors.
Within the total maximum of 100 servers of all types that the User-ID agent can monitor, up to
50 can be syslog senders.
The User-ID agent discards any syslog messages received from senders that are not on this list.
1. Select User Identificat... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
789 | User-ID
From: SYSLOG
4. Log out of the client system.
5. Verify that the User-ID agent removed the user mapping:
1. In the User-ID agent, select Monitoring.
2. Enter the username or IP address in the filter field, Search, and verify that the list
does not display the mapping.
6. Verify that the firewall delet... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
790 | User-ID
Authentication Method Description
If Kerberos SSO authentication fails, the firewall falls back to
web form or client certificate authentication, depending on your
Authentication policy and Authentication Portal configuration.
Web Form The firewall redirects web requests to a web form for
authentication. For th... | https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/pan-os/10-2/pan-os-admin/pan-os-admin.pdf |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.