subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3
values | cf_rca_type stringclasses 5
values | cf_module_name stringclasses 19
values | cf_sub_modules stringclasses 79
values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2
values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
FW: Mid-Year Review Initiation| FY 20-21 | _unable to update | Hi Moosa,
Goals coming twice for below employee. Please check.
Employee_ID
FullName
1136
K Viswanathan
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-... | Goal uploaded twice clean up | Product | Data Correction | null | Goal Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses , we have observed that the Goals of the Employee has been uploaded twice, hence the same is reflected twice in the form. Now the same has been rectified though the database by removing the additional uploaded goals. Please now check the same from your end and share... |
Confirmation form not able to view. | Dear Team, Below confirmation form not able to view in front end. select * from WFS_FORMTRANS where RAISEDFOR in ('C178880') and FORMID ='CONF_APP_2275' Regards Venkatesh .P | Data correction done from back end | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As stated, we will check and make visible the confirmation approval at approver's bucket. we wil... |
Need to know the Compoff Date from 7 days | Dear Team, Need to know the Compoff Date from 7 days to higher days. Regards Divya 7337556722 | Leave additional configuration the date picker range is there for compoff | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we will take the connection tomorrow,check and update you on the status. ... |
Need to add Trainee to Regular in Separation type | Dear Team, Need to add Trainee to Regular in Separation type in Employee Deactivation. Regards Divya 7337556722 | As discussed over the call,we had guided you to create a new separation type in the application
Step1: Kindly navigate to "Two field Master-HRMS " form and choose a resignation type in the separation and create a new separation type
Step2: Then you have to create a reason in the "reason master" form and then map in th... | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,we will check and update you on the status. Regards, Adrenalin Supp... |
FW: Issue with HRMS | Fix mobile app issue for Aye5320.
From: Vikram Shingade <vikram.shingade@ayefin.com <mailto:vikram.shingade@ayefin.com> >
Sent: 13 October 2020 09:29
To: Govind Mishra <govind.mishra@ayefin.com <mailto:govind.mishra@ayefin.com> >
Cc: Suhas Dagade <suhas.dagade@ayefin.com <mailto:suhas.dagade@ayefi... | Device ID already registered with old employee code | Product | Configuration | null | null | null | null | null | Closed | Hi Sargam Gupta, We understand that the click on the app every time the signup page is automatically appearing and after filling all the required information of signup page the Alert message is appearing saying ‘DeviceID already registered. Also please try updating the mobile app in the play store and try once. We w... |
RE: DOJ Change | Management Trainee || | Kindly change DOJ of below mentioned employee as 05-Oct-20.
EMP_STAFFID
EMP_COMPANYNAME
EMP_DATEOFJOINING
EMPLOYEE_DESIGNATION_NAME
EMPLOYEE_DEPARTMENT_NAME
EMPLOYEE_LOCATION_NAME
AYE5358
Tripti Lal
10/12/2020
Management Trainee
Strategy
Head Office - Gurgaon
AYE5360
... | Data Correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sargam Gupta, As requested will check and change the DOJ of the below employees as 05-Oct-20. Will update the date and revert you. Regards, Iswarya.S, Hi Sargam Gupta, As per the request, We have update the DOJ of the below employees as 05-Oct-20. AYE5358 AYE5360 Please check all the colum... |
Fwd: Attendance regularization issue (Aligarh branch) | Move all forms of Sachin (Aye0042) to Aye0030
---------- Forwarded message ---------
From: HR OPERATIONS <hroperations@ayefin.com>
Date: Tue, Oct 13, 2020 at 10:48 AM
Subject: Attendance regularization issue (Aligarh branch)
To: Sargam Gupta <sargam.gupta@ayefin.com>
Cc: Md Kamran Khan <kamran.khan@ayefin.com>
... | Data Correction | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sargam Gupta, Post Analysis, we understand that the attendance regularization of Sachin (Aye0042) need to be moved to Aye0030. Will check and update you. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As discussed over call, we have updated the Attendance Regularization transactions to Aye00... |
Re-initiate - D1524 | Not able to find D1524 in re-initiation form. Config is set for 4 months and employee was deactivated 2 months back. Also, other employees deactivated along with this code is available in re-initiate form except this one. | Reemployed employee can not be reinitiated | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Swati Tendulkar, As discussed I will check and confirm on the employee re-initiation not showing for the... |
Patch on AR double submission issue | Attaching the Patch deployed on Indusind environment on AR double submission issue. | It was an issue and addressed through Patch | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | created_by: 2043044612466
time: 2020-10-14 05:27:20 UTC |
Experience Details | Hi Sandil,
As discussed, while Add/Edit in Vacancy dashboard if we are updating experience details without "To date" its not allowing us to submit the form.
Earlier it was not mandatory. Please check this issue.
[cid:image001.png@01D6A31E.6A396120]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager ... | clarification on the experience details update | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, We will check on the reported query and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As communicated over the phone, please map the checkbox of the column 'Current' under the Experience Details when you ... |
Test Transaction ticket | Hi, Im raising this ticket for transactional queries. | ticket raised for test purpose. | Product | Configuration | null | Organization Structure | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Priyadharshini K, Updating the status of the ticket. Regards, Adrenalin Support |
Final Closer Issue | Hi, It has been noticed that for few employees Final closure is not getting submitted and the transaction is getting incomplete with out any error for past relieving dates. Request to short out the issue on urgent basis. | activity clearance not Triggered, | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We understand Final closer Form is not submitted For attached employees, Hence we will check and resolved the ... |
Ticket items | Dear team,
Please answer the below concern items on priority.
Attendance for 5th October has not been updated, kindly help with a query to resolve the issue.
Data upload issues on excel templates
Report for reward & recognition to be created/displayed
Regards,
Sandeep Thungaturthy
ATTENTION: The informat... | Data issue | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sandeep Thungaturthy, We will send you a connection to work on the above query regard to attendance data issue and will share the updates with you. Regards, Jayakrishnan.N Adrenalin Support , Hi Sandeep Thungaturthy, Please join the below link to check on the requested queries, https://us02... |
ADrenalin App issue | Dear Team,
Please check below employees when they click on forget password from Adrenalin App. OTP wil not get and from the backend also OTP will not show.
Getting popup message as Internal system error.. Employee code : C108732 and C175252
select * from PDA_LOGIN_MASTER_T where EMP_ID in ('C17525... | Might be issue at that time with network or mobile deice related | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As stated, the mobile app is showing error while clicking on the forgot password. We will ... |
Test Ticket | Test Ticket raised by Dhivya. | test transaction | Product | Configuration | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Priyadharshini K, We have done the analysis and shared our feedback. Regards, Adrenalin Sup... |
Not able to view Leave Requests forms for C152826 | Dear Team, Approver cannoot able to view Leaves request form for approve. select * from WFS_formtrans where ACTOR ='C152826 ' and FORMID ='LMS_LEAVEREQUEST' Please find the attachment and resolve ASAP. | Clarified on the levels of approval | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10419, Hi Venkatesh, As per the query, It seems that the reporting authority is not able to view the leave requ... |
FW: Exit request of Sunny Sachdeva 90988 Senior Manager - Human Resources has been accepted | Hi Moosa,
Please change the resignation date for below employee from backend.
Hope notice days will change automatically.
· E code - 90988
· Resignation – 18- Sep-2020
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Priu... | Letter date update (change request) | Product | Data Correction | null | Separation Management | null | null | null | Closed | Is this done
, Hi Jatinder Kumar Sharma, As discussed, based on your request the letter date as 16-Sep-2020 and Shortfall Notice as 31 days has been updated for 90988 through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Hel... |
AR has been rejected but not updated | Hi Dhivya, As discussed, Please check approver has rejected AR for Mar-Apr months, wherein same is not updated. Neither HR is able to re-raise it again, system is throwing error as ECN: 100016 Regards, Chaitali | hr was able to raise,we have not done any changes | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, Post analysis we understood that the Rejection status has been updated in all of the tables.... |
Need to know FAC assign Form name | Dear Team, We need to know which FAC assign to which Form name. Regards Divya 7337556722 | Facilitator form | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call it is facilitator form where we can see which fac is assigned to the emplo... |
Confirmation form not raised. | Dear Team, Employee confirmation not raised after extended. Please Check and resolve ASAP. select * from ERM_CONFIRMATION_DETAILS where EMP_STAFFID ='C178417' | Confirmation initiated from back end | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As stated, the confirmation is not initiated after the extension period completes. We will check... |
HRIS Issue | Hi Team,
Looks some issue with the HRIS.
As not able to approve e-codes, even not able to edit offers.
Also reports not coming through emails from HRIS, pls check urgently.
[cid:image001.png@01D6A63E.2FD43D70]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Brokin... | Separation Dump 611 Report has been processing for long time, hence the other transactions were not able to process into the system | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed over the phone, post analyzing we have observed that the Separation Dump 611 Report has been processing for long time, hence the other transactions were not able to process into the system. Now the same has been rectified through the database with the help of your internal IT... |
mid year self appraisal form need to move to - 91131 | Pl. move Swaraj's mid year form in Jeetika's HRIS login as she would complete the review.
His ecode is 54029.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | ht... | approval data correction (change request) | Product | Data Correction | null | Goal Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, based on your request, the Self Appraisal form of 54029 has been moved to 91131 for the approval through the database. Please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
pls clean goals and self-appriasl forms if any raised. | Hi Moosa,
Please clean the goals for below employees as they will update fresh goals.
Also remove self-appraisal approval forms if any against these employees.
Amandeep Singh-92255
Gaurav Sharma-92852
Rahul Sharma- 53554
Vipul Srivastava-56901
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - ... | Goal cleanup (change request) | Product | Data Correction | null | Goal Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, we will clean up the goals and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As discussed, based on your request, the PMS goals and self appraisal has been cleaned u... |
FW: Clock-in Clock-out Details | Dear team,
We are unable to download the clock in clock out report.
Please fix it on priority.
Regards
sandeep
From: Sandeep Thungaturthy
Sent: 20 October 2020 14:49
To: Dhanush Kumar G <dhanush.C101208@in.exidelife.intranet>
Cc: Ashima Mathur <ashima.mathur1@exidelife.in>; Hemanth Rao N <hemanth.raon@e... | Duplicate attendance record | Product | Data Correction | null | null | null | null | null | Closed | Hi Sandeep Thungaturthy, Kindly join the below connection to work on the above query regard to issue in downloading clock in clock out report. https://us02web.zoom.us/j/83767982536?pwd=SzZSZ3dETzVXM1hhbUY5bVYveDErQT09 Regards, Jayakrishnan.N Adrenalin Support , Hi Sandeep Thungaturthy, P... |
Need help in copying the data fetched of detailed PMS. | Hi Dhivya, As discussed, kindly assist in copying the data, as size is quite huge. Regards, Chaitali | data size being huge | Product | Clarification | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10434, Hi Rinoy Sebastin, Please provide us sometime, we will share the connectivity and help you on the query r... |
AR approval disconnect | Dhivya, As discussed ,approver has approved Day Based AR transactions, but same is not getting updated on pulse. Kindly elaborate the disconnect . Approver's ECN : 12663 Employees ECN: 82324 ,12670 Regards, Chaitali | some html url is framed before docid by default from the device. | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over the call with Chaitali, post analysis we understood that the Document ID ... |
Trainee to Regular Report | Dear Team, We need trainee to regular employees report with their new id no's. Regards Divya 7337556722 | Created a ireporter | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,we need to information regarding triainee to regular report creation,we t... |
Fwd: FW: Error in Offer Letter | pls take this on priority.
---------- Forwarded message ---------
From: Gunavanth K <gunavanth.k@ayefin.com>
Date: Mon, Oct 19, 2020 at 11:24 AM
Subject: FW: Error in Offer Letter
To: Sargam Gupta <sargam.gupta@ayefin.com>
Cc: Nirvesh Mehrotra <nirvesh.mehrotra@ayefin.com>, Vinay A <
vinay.a@ayefin.com>
D... | Bookmark not modified - Old Bookmark | Customization | Configuration | null | Offer Management | null | null | null | Closed | Hi Sargam Gupta, Post Analysis, we will check the bookmarks in the offer letter template and update you on priority. Regards, Iswarya.S, Hi Sargam Gupta, Post Analysis, we have removed the old bookmarks - Confirmation date, Notice Period and Confirmation from Termination Notice and mapped the new bookmarks.... |
pls remove below bank accounts | Pls remove below bank accounts
once more case will share by today or tomorrow as approval is pending.
EMPLOYEE_STAFFID
ACCOUNT_HOLDER_NAME
BANK_NAME
EMPLOYEE_BANK_ACCOUNT_NO
IFS_NO
EMP_MODIFIEDON
34793
Prashant Sali
HDFC BANK
50100343209750
HDFC0000181
13-Jul-20
94571
Tarun ... | Bank Details Clean up (change request) | Product | Data Correction | null | null | null | null | null | Resolved | Hi Jatinder Kumar Sharma, As per your request, the Bank Details has been cleaned up for the mentioned employees through the database. Please check the same from your end and shar us you feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
not able to get the report over email | Pls check have tried many times.
Please check what is the issue coming now everyday.
[cid:image001.png@01D6A7A7.E9259660]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70... | Report mail Config | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed over the phone, we will check on the report and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As discussed, for the reported query, we have analyzed and reconfigured the Report Mail Service, post tha... |
pls move this form to Jaydeep for approval - E-code | Hi Moosa,
Please move this form to Jaydeep for approval - 94507
Employee code whose form need to move - 94472
[cid:image001.png@01D6A79D.E4379400]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-2013... | Approval change request | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the Separation of 94472 has been moved to 94507 for the approval through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: pls clean goals and self-appriasl forms if any raised. | Pla clean for below employee to and confirm.
Employee_ID
FullName
56897
Abhijeet Banerjee
From: Jatinder Kumar Sharma
Sent: Tuesday, October 20, 2020 6:01 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Subject: pls clean goals and self-appriasl forms if any raised.... | Goals clean up (change request) | Product | Data Correction | null | Goal Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, based on your request, the PMS goals and self appraisal has been cleaned up through the database for the mentioned employees. Please check the same from you end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
FW: Attendance Regularization Reminder for Absenteeism | Pls check looks absent data table not coming for this email.
From: humanresourcecm@religare.com [mailto:humanresourcecm@religare.com]
Sent: Wednesday, October 21, 2020 8:03 AM
To: Jatinder Kumar Sharma
Subject: Attendance Regularization Reminder for Absenteeism
Importance: High
Dear Jatinder Kumar Sharma,
... | mail trigger issue | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, we will check and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Pls confirm why I didn’t get solution on this.
Still today this email didn’t trigger to me.
, Hi Jatinder Kumar Sharma, On our analyses, we have... |
Unable to upload Employee Basic Info Update | During the upload of Employee Basic Info Update, the alert message "Effective From Date is Invalid" alert message is getting displayed. Post analysis we understood that the effective date was not as per the latest effective from and the excel was not in text format. | excel not in text format and effective date was wrong | Product | Configuration | null | null | null | null | null | Closed | created_by: 2043044612466
time: 2020-10-22 12:48:32 UTC |
pls check | [cid:image001.png@01D6A896.A78B3FD0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that ste... | iReporter URL migration | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, The reported iReporter has been rectified through the database. Please check now and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Record resignation modify - 94460 | Pls check while modifying the LWD, separation type and separation reason not coming.
[cid:image001.png@01D6A892.A4338620]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094... | clarification | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As communicated over the phone, please map the role "Role Addition" in the "Action Reason Role Mapping" form for the separation type and reason mapping. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
FW: Exit request of Mohdasad Aslam Qureshi 93304 Relationship Manager - Dealing has been accepted | Hi Moosa,
Please check in “Employee separation Details 611” column “ AM” Resignation_status_L1 is showing as pending. However it was auto approved.
Please check.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125... | Customization report | Customization | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, Post analyzing on the reported query, we have rectified the transaction of the Employee through the database. Please check once the report has been regenerated. Regards, Mohamed Moosa A Adrenalin Help Desk, It is done for all such cases?
, Pls update on all c... |
RE: pls remove below bank accounts | Pls remove bank details for below 2 also.
94580 = HDFC to remove.
94198 = HDFC to remove.
From: Jatinder Kumar Sharma
Sent: Wednesday, October 21, 2020 3:08 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Subject: pls remove below bank accounts
Pls remove below bank accounts... | Bank Details Clean UP | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the Bank Details of the mentioned employees has been cleaned up through the database. Please check from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Unable to see the Attendance Calendar | Dear Team, We are assigned the AUDITFAC to 90105394 but he is unable to see the employees attendance calendar and pay slip. Regards Divya 7337556722 | Mapping was not there in the manage role player | Product | Configuration | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,you informed us that,you had assigned the auditfac to one of the emplo... |
Family Details Report | Dear Team, We need the Family Details Report. Regards Divya 7337556722 | Created a family details report in the ireporter. | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As per your request we will check whether we are able to create a family details report in the irepor... |
Need to add cost center | Dear Team, Need to add cost center in Employee details report_KIMS. Regards Divya 7337556722 | Added a column cost center in the report | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we add the cost center column in the employee details report kims. ... |
Help Desk Queries Master | Dear Team, Need to add sub category in help desk master. Regards Divya 7337556722 | Created a sub category in the help desk master | Product | Clarification | null | Office Administration | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we guided you to create a sub category in the Help desk master and you... |
RE: not able to get the report over email | Pls confirm.
From: Jatinder Kumar Sharma
Sent: Wednesday, October 21, 2020 12:44 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com); Sandil K <Sandil.k@myadrenalin.com> (Sandil.k@myadrenalin.com); Alexander Chandran (Alexander.C@myadrenalin.com)
Subject: not able to get the report ove... | Report Mail Config | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, We are working on the query, over the remote session, will update you once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As discussed, for the reported query, we have analyzed and reconfigured the Report Mail Service, post that the re... |
FW: Please help in below error | pls check this employee not coming at advance search.
From: Farha Naaz
Sent: Thursday, October 22, 2020 12:03 AM
To: Jatinder Kumar Sharma
Cc: Tanmoy Bhadri; Nitin Dixit
Subject: Please help in below error
[cid:image001.png@01D6A806.ADF800F0]
Thanks & Regards
Farha Naaz
Deputy Manager - Human Resources
... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, Please share us the candidate's Full name and Vacancy details for further clarifications on the same. Regards, Mohamed Moosa A Adrenalin Help Desk , Name Deepak joshi.
Old Vacancy- DEPUTY MANAGER - BROKING.7886-99
, Ignore its done now.
, Hi Jatinder Kum... |
Onboarding issue | Dear Team, Onboarding issue. cannot able to complete. A205567 | On-boarding getting submitted now | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As discussed, We will have a connection and check on the Onboarding not able to complete for the... |
FW: Offer Request: Ayan Chatterjee | Hi Moosa,
Please check as in document designer timings are 8.30 to 5.30, however in offer letter its coming as 9 to 6
Template - RSL-DM-BIO
From: Deepak Kumar
Sent: Friday, October 23, 2020 9:24 AM
To: Jatinder Kumar Sharma
Cc: Nitin Dixit
Subject: RE: Offer Request: Ayan Chatterjee
Hi Jatinder,
Is... | Offer Letter Re creation | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, We are working on the reported query over the remote session, will update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Moosa,
Please update on this we have to share the offer with BHR.
Thanks & Regards,
Deepak Kumar
Human Re... |
Leave approved by unable to find in mail post approval. | Hi Dhivya, Please check ECN :12735, had raised raised leave request on 2020-10-13 17:19:07.000 which got approved on same day at 2020-10-13 18:22:45.197. But dint receive any mail post approval. Please check to identify the same. Regards, Chaitali | hope employee was in that role earlier | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, We tried reaching you, however unable to connect. Request you to please let us know your conve... |
FW: Exit request of Sandeep Juneja 1038 Head - Operations & Risk has been accepted | Hi Moosa,
Please change the resignation date as mentioned below for subjected e-code
· Resignation Date – 1-Aug-20
Rest of the details will remain same.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector... | Relieving date (change request) | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the Relieving Date of 1028 has been updated as '01 Aug 2020' through the database. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As per your requ... |
Unable to login ADrenalin App | Dear Team, Please check and resolved on priority, employees are not able login in Adrenalin Mobile app. The Getting Error as Unhandled Request 503. Venkatesh .P | IIS needs to be observed and have to restart it once Unhandled request error occurs | Product | Configuration | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10455, , Hi Venkatesh, We will have a connection and check on the issue. please join the same link ... |
Advance Salary request | Hi Moosa,
Please check as this advance salary request must reflect under Tanmoy-91303 workflow also. Pls check.
[cid:image001.png@01D6AB96.AA289A00]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-20130... | clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses, we have observed that the Advance Salary Request of the employee :92314 is pending under two approvers only. Please check the screenshot for your reference and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: Mid-year Apprisal report with L1 and L2 remarks | Hi Moosa,
As discussed, Please update us on this.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/... | Provided Form names as per Client's requirement. | Product | Clarification | null | Performance Management | null | null | null | Closed | null |
Fwd: Goal summary report issue - not visible in system | pls fix on priority.
---------- Forwarded message ---------
From: Palak sodhi <palak.sodhi@ayefin.com>
Date: Wed, Oct 28, 2020 at 2:20 PM
Subject: Goal summary report issue - not visible in system
To: Sargam Gupta <sargam.gupta@ayefin.com>
Cc: Govind Mishra <govind.mishra@ayefin.com>
Dear Sargam,
PFB sc... | SP - PRC_GET_GOAL_SUMMARY_REPORT - Reviewer remarks column length change | Product | Service Request | null | Goal Management | null | null | null | Closed | Hi Sargam Gupta, As discussed, we will check the "Goal Summary Report" on priority and update you. Regards, Iswarya.S, this is not visible in Aye1148's login. Pls fix accordingly.
On Wed, Oct 28, 2020 at 3:17 PM Adrenalin Support <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi ... |
Tickets closure time |
Query ID
Category Name
Subcategory Name
Query
Raised On
Raised By
DOJ
LOCATION_NAME
MOBILE
Status
Pending With
Expected Date Of Resolution
Turn Around Time (in days)
Comments
NHR_OTHER1184_Aye2070
NHR - North - HR - Help Desk
OTHER - Other
Dear Team,
Request you t... | Clarification | Product | Clarification | null | null | null | null | null | Resolved | Hi Sargam Gupta, We will check both the query ID - NHR_OTHER1184_Aye2070 & NHR_OTHER1182_Aye3093 and update you. Regards, Adrenalin Support, Hi Sargam Gupta, Post Analysis in the backend module tables, 1) The query ID - NHR_OTHER1184_Aye2070,as per the system data the record is created on - 2020-1... |
Spot Light not reflecting | Hi Alex,
Request you to please look in to it as 2 spot lights as mentioned in below email are visible to me, however its not reflecting for Nitin and other users.
Please check urgently.
From: Nitin Dixit
Sent: Wednesday, October 28, 2020 10:23 AM
To: Jatinder Kumar Sharma; Saini Mounica
Subject: RE: Spo... | The notice board image is not uploaded in one application server. We have copied the image to the application server from another application server | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your concern we understood that the mentioned spotlights are not visible to other users. We will check and update you. Regards, Thanks & Regards, Adrenalin Support 044-3024 7444, Thanks for your mail.I'm on personal leave today.
For any queries, please... |
Mid-year Apprisal report with L1 and L2 remarks | Hi Alex,
As moosa is on leave, please let us know which report need to follow as we need to see remarks given by L1 and L2 with rating.
Currently we are following "PMS Final Rating Report" and "PMS Goals Summary Report" however remarks are not available in these reports.
Thanks & Regards,
Jatinder Kumar... | Provided the form name as per their requirement | Product | Clarification | null | Performance Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, we will check and update you. Regards, Adrenalin Help Desk Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, As per your requirement L1 and L2 remarks can be viewed in PMS Goals Summary Matrix Report_611 and Goals Summary report. Plea... |
form move | Pls move self-appraisal form for - 90150, to Jeetika's workflow for approval - 91131
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<... | we have updated the actor in WFS_FORMTRANS for the self appraisal as per the requirement. | Product | Data Correction | null | Performance Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request we will move the mentioned employee's self appraisal form to the queue of the mentioned employee (91131) and let you know. Regards, Adrenalin Help Desk Thanks & Regards, Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, As per your... |
FW: Vacancy Creation Mail | Dear Team,
Below trail email sis getting released to all the admin's in the application, would like to restrict this to the person raised and the person approving it.
Kindly help in resolving it on priority
Regards
Sandeep Thungaturthy
From: ihris@exidelife.in <ihris@exidelife.in>
Sent: 29 October 2020 13... | Workflow change - Create Vacancy role player - Approval Notification mail removed. | Product | Configuration | null | Requisition Management | null | null | null | Closed | Hi Sandeep Thungaturthy, Please check in the "Workflow Definition Master" form -Create Vacancy form the Notification mails are configured and please remove the same. If any help required please share the connection to check the below requirement in detail. Regards, Iswarya.S, Hi Sandeep Thungaturthy, ... |
FW: FW: FW: Neeraj ACM Bulandshahar - as Branch Manager Dibai - Aye0665 | Pls make attendance green of Aye2325 from backend from 21st Sep 20 to 10th Oct 20 from backend without initiating any mail etc. Call in case of any query.
From: HR OPERATIONS <hroperations@ayefin.com>
Sent: 29 October 2020 12:21
To: 'Sargam.gupta' <sargam.gupta@ayefin.com>
Cc: 'Md Kamran Khan' <kamran.khan@a... | Data correction | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sargam Gupta, We will check the feasibility how to make the attendance as present as the employee -Aye2325 is INACTIVE in the system. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, Post Analysis, we have uploaded the Attendance regularization data of Inactive Employee - AYE2325 from 21st Sep 20... |
Can not modify the last working date | Hi, I can not modify the last working date of Hemanta Boruah(4553). | data problem | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, we will check the issue and confirm from our end, Further if any clarificat... |
Employee reflecting in Regular Pay Sheet | Dear Team, 31500196 Employee reflecting in Regular Pay Sheet, need to remove. Regards Divya 7337556722 | Deleted the data from the payroll tables | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share the connection,we will check and update you the status. Regar... |
unable to upload the Aadhar No and UAN Number | Hi, I am unable to upload the Aadhar No and UAN Number through "Data Upload" option.
Employee Code
Aadhar No
UAN Number
Upload Status
15917
854911545863
~The given Aadhar No is not mapped with Old EmployeeID~ while trying to insert
15264
100751658936
... | data correction | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, For the above query, we understand the reported employee's Aadhar and Uan No Not upload d... |
FW: Clearance Status Need to Change | Pls mark below activities as complete.
From: HR OPERATIONS <hroperations@ayefin.com>
Sent: 30 October 2020 14:46
To: 'Sargam.gupta' <sargam.gupta@ayefin.com>
Subject: Clearance Status Need to Change
Dear Ma'am,
Request to change the status from "Not Completed" to "Completed" of below
employ... | Data correction - Activity Status updated | Product | Data Correction | null | Separation Management | null | null | null | Closed | Hi Sargam Gupta, As per the request, all the below employees Activity - IT ADMIN is updated to "COMPLETED". Please check and confirm. Regards, Iswarya.S Adrenalin Support |
PMS Customised Reports | Pls provide clarification on below:
1. Reports mapping group name in module administration
2. Name of user group mapped with such reports
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communicat... | Clarification | Product | Clarification | null | Performance Management | null | null | null | Closed | Hi Sargam Gupta, As discussed over call, please find the attached screenshots for the mapping of “PMS Manager Report 2725” & “PMS Self Report 2725”. Both the PMS reports are mapped to the group - “Performance Alignment – Admin” & “Performance Alignment – Self” in the “Module Administration” form.(Attached the s... |
Interview template | Pls enable interview template for Manager - Distribution. Also, share list
of such positions without any interview template mapped.
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is in... | Interview Feedback form not mapped | Product | Service Request | null | Offer Management | null | null | null | Closed | Hi Sargam Gupta, As discussed over call, we have shared all the positions that the Interview Feedback template is not mapped. Please check. Regards, Iswarya.S Adrenalin Support |
iHRIS issue - Active employee details | Dear Team,
Issue: When the report 'Active employee master new' report is being extracted, marital status and Official mobile numbers of few employee IDs are absent.
Please log a ticket.
Kindly Help:
1. Check and let me know if the data is available in the DB and not populating in the record. If yes, th... | the data was not available in Heptagon | Customization | Configuration | null | null | null | null | null | Closed | Hi shishira, Post discussion with Exide team, we understood that during the extraction of Active Employee Details report, the Marital status and Official mobile number is not getting displayed for many cases. We had a discussion with Mr. Sandeep and shared the below link. Join Zoom Meeting https://us0... |
Unable to mark attendance in pulse | Dear Dhivya, As discussed, employee IBL105878, is unable to mark attendance , inspite of Attendance type being Desk(Pulse) and shift code being Fixed Shift (9.15-18.15) . Kindly check and confirm. Regards, Chaitali | location time zone updated wrongly | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed over the call, post analysis we understood that the Location Time Zone was provid... |
Group mail id | Dear Dhivya, Kindly assist here, sharing the list of employees , which need to be mapped to respective mail id. Regards, Chaitali | same email id update query shared based on requisition since group id needed | Product | Data Correction | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed please find the attached query for your reference. Please verify and let us know ... |
Employee Id 11142 is not getting displayed in Report | Employee Id 11142 is not getting displayed in Employee Master Active Report. | newly created OU was not mapped | Customization | Configuration | null | Organization Structure | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-03 09:23:30 UTC |
Resignation Tracker Report is not getting executed | Resignation tracker report was not getting loaded in application. | Post analysis we understood that the Resignation tracker report was not getting loaded in front end, however in back end the report gets generated in 25 seconds. Post discussion with internal team a patch was being deployed | Customization | Patch Deployment | null | Separation Management | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-03 09:21:25 UTC |
PMS letters mid-year manually uplaod | Hi Moosa,
Please check and let us know if we can upload the letters for few employees on their HRIS login at letter viewer form.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 486633... | Attachment Upload clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, the letters can be uploaded for the required concern, please check and share us to proceed further. Regards, Mohamed Moosa A Adrenalin Help Desk |
Department code for Insta - new divison | Hi Team,
We have created below department and mapped attached employees.
Please check and let us know if anything else is required to map.
* New division name - Insta Sales
* New division code - 501
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religa... | clarification on department change | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses on the reported query, the mapping are fine for the reported concern. Please check and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk |
I-report for active and inactive | Hi Moosa,
Please help to create the I-report for attached fields only.
All fields are from employee dump only.
Report name -HR Data Request - Active and HR Data Request - Inactive
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,... | iReporter creation (change request) | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, we will check on the reported concern and update you the status once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As per request, the HR Data Request - Active and Inactive based on the Employee Dump report has... |
issue in tiles - pls check | As discussed, pls check.
[cid:image001.png@01D6B2AD.FD2A4320]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareo... | tiles inactive issue | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses on the reported query, we have observed that the Form access for the reported forms are not there, hence clicking through the tiles reflects the error. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin H... |
emergency contact details report | Pls let me know report name bit urgent.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that ... | iReporter creation | Product | Configuration | null | null | null | null | null | Resolved | Hi Jatinder Kumar Sharma, As discussed, based on your request, the Emergency Contact Report Active and Inactive iReporter has been created through the database and the iReporter Designer. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help De... |
Awards and Recognitions - Ireport development | As discussed, new ireport need to be developed for "Awards and Recognitions" form. | New Ireport - Rewards and Recognitions | Product | Service Request | null | null | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-05 13:51:44 UTC |
Employee transaction pending for approval | Hi Dhivya, Please check this case, where ECN : 83494 and 84566, there seems to be duplicate transactions of AR , yet reflecting in app rover's tray.
Emp ID
Employee Name
Transaction raised on
Form Name
83494
DEBASHISH THAKURTA
... | patch deployment and corrections for existing cases to be done | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Indusind IT Team, We have initiated the connectivity and we are working on the concern raised on AR. We will a... |
Employee transaction pending for approval_78677 and 66733 | Dear Dhivya, Please check , there are old duplicate records found for below case. ECN : 78677 raised on 9th Apr 2018 66733 raised on 27th Dec 2019 Regards, Chaitali | mails of indusind which takes older days pending transactions | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10491, Hi Rinoy Sebastin, As discussed over the call, request you to please join the shared link. ... |
Unable to apply leave_75365 | Dear Dhivya, As discussed, employee is unable to raise leave for 6th and 10th Apr 2020 Kindly assist . Regards, Chaitali | leave is being applied already for those days | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As discussed yesterday over the call, post connectivity, we understood that the leave has been... |
RE: I-report for active and inactive | Pls update on this.
From: Jatinder Kumar Sharma
Sent: Wednesday, November 04, 2020 1:33 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Subject: I-report for active and inactive
Hi Moosa,
Please help to create the I-report for attached fields only.
All fields are from em... | iReporter Creation | Product | Data Correction | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, We are working on the query, will update you once it is done. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As per request, the HR Data Request - Active and Inactive based on the Employee Dump report has been created through the database and ... |
Employee creation mail scheduler attachment issue(Customize Report) | Hi Concern, Yesterday we have created 39 employee codes (Emp Code: 16044- 16082). Today It has been notice that the employee which was created yesterday are not listed in the attached sheet. Also scheduler has run successfully. Mail Viewer: Employment Details: Scheduler Log And Recovery: | null | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, For above reported query,we will check why employees are not listing in the attached sheet a... |
FW: Offer Template -issue | Dear Team,
Please find the issue in the offer released through HRIS, it is not getting generated correctly.
Please look into it immediately.
Regards,
Sandeep
From: Shanmuga Priya S <shanmuga.priyas@exidelife.in>
Sent: 09 November 2020 15:08
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>
Cc... | Offer template HTML issue in document designer | Product | Data Correction | null | Offer Management | null | null | null | Closed | Hi Sandeep Thungaturthy, To check the below offer letter issue, please join the below zoom meeting Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/82649545271?pwd=Ym9BcTRiRzhKaGs3elN0d0laSXI3QT09 Meeting ID: 826 4954 5271 Passcode: 0SRP1j Regards, Iswar... |
UAT login error | Unable to login in UAT. Post analysis we understood that the configuration was changed to AD authentication recently in the UAT. This query was raised by Gayatri. | UAT login changed to AD | Product | Configuration | null | null | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-09 13:25:41 UTC |
Add Profile Error | As per our telephonic conversation, the captioned employee is joining us on this coming Monday against replacement of Firoz Khan(85464), there were 2 vacancies assigned to me for Naraina Branch one was New and other one was Replacement. Due to error I have proceeded with new hire vacancy instead of replacement. Re... | Candidate data was available already | Product | Data Correction | null | Resume Parser | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-09 13:21:08 UTC |
Resume not parsing. | Dear Team, Unable to add profile to vacancy position. Please resolve on priority. Regards Venkatesh .P | Patch deployed on the server regarding the Parser | Product | Patch Deployment | null | Career Development | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As stated, the Resume is not parsing and it is getting failed. We will check and let you the sam... |
Unable to View Leaves form for approval. | Dear Team, Unable to view below leaves for apprval. Select * from WFS_FORMTRANS where RAISEDFOR ='C120241' and FLOWID ='5f066d94e29f43ad' | Rejected request can not be shown in approval | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10497, Hi Venkatesh, As mentioned, the leave approval is not reflecting in the approver's bin. We will have a c... |
Dummy Codes | Hi Team,
Please suggest how to deactivate below dummy IDs from HRIS.
DM0130
Farhan Tabish
farhan.tabish@ext.religare.in<mailto:farhan.tabish@ext.religare.in>
DM0168
Vikas Aggarwal
vikas.aggarwal@ext.religare.in<mailto:vikas.aggarwal@ext.religare.in>
DM0214
Akhalesh Chandra
akhalesh.chandra... | clarification on the Employee Deactivation | Product | Clarification | null | Separation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, To deactivate an Emp Code , please use the 'Employee Deactivation' form or 'Employee Deactivation' data upload to template. please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Employee Creation Workflow | Employee Creation gets moved into workflow for approver when it is created by set of employees, however when it is created by another set of employees it didn't get moved to approver. Post analysis we understood the parameters(Corporate Department) of the raised by personal is not mapped to himself and the approver... | mapping in manage role player | Product | Configuration | null | Employee Information | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-09 05:00:35 UTC |
Need to change DOJ | Dear Team, 42400298 for this employee mentioned DOJ as 29th Oct'20 but need to change to 01st Nov'20. Regards Divya 7337556722 | Change of DOJ to 01-Nov-2020 | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share the connection and we will check,update you on the status. ... |
Delete Old Regularization Request | We need to Reject/ Remove one Attendance Regularization Request which is pending since very long time. Is there any module from where we can do the same? | need to reject through front end form | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, The same can be rejected from Pending Approvals Role Based form only. If this option is not feasi... |
not reflecting at offer management form | Hi need to revise the offer, however its not reflecting at offer management form. Pls check.
Candidate Name
Vacancy Name
Interviewer Name
Offer Status
Comments
Reporting To
Functional reporting
Offer Date
Date of Joining
Offer Confirmation date
Source
Sub Source
OU
Location
... | clarification on the Offer | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, On our analyses on the reported query, we have observed that the vacancy 'RSL-E.6558-.RSL-S-EXECU-60 ' has been expired and also the config "EREC_VACANCY_LIST_DAYS" has been given as 90 days in the Adrenalin Configuration Editor. Since the mentioned offer for the candidate has been given on... |
Error on Employee Movement | Internal system error while choosing 101967 on Employee Movement form. We tried simulating the same, however we didn't get the error. We requested the team to let us know if we come across the same error. | Error didnt pop when we tried simulating | Product | Configuration | null | Employee Information | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-11 14:15:47 UTC |
Mobile App - Password lock Error | Employee Code - AYE5199 Since last four days my adrenalin access is not signing me in on my mobile. Gives a password lock error. I am though able to login from desk top into the application and approve or raise requests. However i am not getting a sign in prompt or message from the desk top application. As a devic... | We have reset the password using “Forgot Password” option and tried signing in and we are able to sign in from an apple device. | Product | Clarification | null | null | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-11 12:57:34 UTC |
Offer - Final Status not visible | Final Status in the "Schedule Interview" is not visible for the below candidate, Candidate name - Aniket Bhikaji Kumbhar (3925) Vacancy - Loan - Advisor- Distribution_Kolhapur-1950 | Data correction - ER_TA_INTERVIWE_FINAL | Product | Data Correction | null | Offer Management | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-11 05:39:37 UTC |
Employee Creation error and Add profile issue | Hi, We are having issue in the employee creation, while submitting it is showing in error. Details shared unto you And also not able to apply the parsed profile. Please check | Employee creation issue rectified from back end changes | Product | Data Correction | null | null | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-12 15:55:52 UTC, Hi Venkatesh, As checked, the employee creation and add profile parser both the issue has been rectified. Please check and confirm Regards, Adrenalin Support |
Separation Auto emails | Hi Team,
Can we enable resignation triggers for L3 as well along with L1 and L2.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com... | clarification on the resignation workflow | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, we will check on the workflow configuration and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, As communicated over the phone, as per the product L1(reporting manage) and L2(Functional Manage... |
Need to know the Active Designation Master & Cost Center Master | Dear Team, Need to know the Active Designation Master & Cost Center Master. Regards Divya 7337556722 | Created a ireport for both designation and costcenter master as per client request | Product | Service Request | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As per your request we had created a designation master report and costcenter master report.kind... |
Need to know the Active Department Master | Dear Team, Need to know the active department master. Regards Divya 7337556722 | Created a department master report | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, We have created a report Department master report.kindly check and revert us., Hi DivyaSri, As ... |
Not to repeat the Same ID for replacement | Dear Team, While raising the MRF in that replacement id is repeating, need to restrict for that. Once the ID is given for one employee same id not repeat to another employee. Regards Divya 7337556722 | As per product we can't restrict the replacement id not repeating | Product | Clarification | null | Requisition Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share the connection,we will check whether in MRF replacement i... |
Cancelled leaves need to be rolled back | Since employee has been deactivated from past dates, the old leave got cancelled. Need to activate those leaves in the Attendance Calendar. | deactivated from past date | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | created_by: 2043044612466
time: 2020-11-13 12:15:46 UTC |
pls check | [Description: Description: cid:image001.jpg@01D6B9BE.1248E420]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonl... | clarification on the Leave Config | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As communicated over the phone, on our analyses we have observed that for PLRC leave , the configuration has been set as NO for raising leave for the Future days and Prefix Weekly off days in the 'Leave Configuration' form, hence the alert was reflected and the same has been confirmed from ... |
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