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Discovering a beautiful boutique hotel is hard: every little hotel adverts itself as a unique beautiful Boutique hotel. The Diplomat Boutique Hotel is truly a beautiful jewel in the middle of Merida. The house is "modernistic" architectural gem: Sarah the co-owner is a great designer, and it shows in the layout, the c... | 5.0 | Pablo, It was so lovely to have you both stay with us, we hope that you return again soon, next time you'll have to stay a little longer. We'll have cocktails waiting for you when you arrive. Thanks for your review and for perfectly capturing your experience with us! |
We spent 3 nights in the Dimplomat Boutique Hotel, The place is carefully designed combining authentic beauty and comfort. The swimming pool is wonderfully placed near the breakfast / pub area. We had great home made breakfasts specially prepared for us by Sarah , and a selection of Tequila tasting proposed by Neil... | 5.0 | Gracias Adi, Therese, Romy & Sharon, What a great pleasure it was to have you and your family stay with us! Thanks so much for your very nice review and we hope to see you again soon, there is so much more for you to explore and many more sites to see. Thanks again! |
We loved staying at Sara and Neal's home, they are really nice and attentive with their guests. The location is very quite, rooms are huge, the common spaces are beautiful. Breakfast is delicious and their suggestions always useful. It takes only 15 minutes on foot (very pleasant walk) or 5 minutes by Uber to get to th... | 5.0 | No Exist |
It's hard to describe how remarkable our stay at the diplomat was! First, Sara and Neil are exceptional hosts: they pay attention to every detail and run their beautiful hotel with a level of service that you don't see very often, even in 5* palaces. They helped us plan our trip through Yucatan and Chiapas, allowing us... | 5.0 | Pierre & Cléa, Thank you so very much for your beautiful review. We're so happy that you enjoyed your time with us and that you also appreciated the time we spend in the kitchen preparing breakfast for our guests, plenty of love goes into every bite. As travellers we are well aware that navigating your way through new... |
WE stayed at the diplomat for 2 nights on early august. We booked it on a very last minute and it was absolutely amazing. The hotel is full of charm, refurbished with a mix or modern and kind of classic furniture. The pool area is charming. Breakfast was delicious. Special mention to the vegetaria, Mexican meal. Sara... | 5.0 | Thanks for your kind and concise review. We're very glad that you picked up on all of the little details, the charm and atmosphere of The Diplomat. We hope to see you again, there is so much more to explore in the Yucatan! |
Our stay at The Diplomat could not have been better! We have visited Merida many times and as far as we're concerned, this is the ONLY place to stay when visiting. If you are considering booking, we HIGHLY recommend doing so! Merida is a beautiful city rich in art, culture and gastronomy and the owners and hosts, Neil... | 5.0 | No Exist |
This is a beautiful boutique hotel with amazing rooms but what really stands out is the warm and well-informed way that Sara & Neil run this place! I stayed here with my girlfriend and we wished we would have stayed more than just one night, but even so Neil pointed us to the best restaurants in town, as well as helpin... | 5.0 | No Exist |
I cannot say enough about the Diplomat. From the rooms to the staff to the owners and their very personal and unique way of doing things, this was by far and away the best hotel I have ever stayed in. Neil and Sara are the owners and have an amazing knack for what they do. The hotel is not only beautiful, but it's s... | 5.0 | Thank you so much for your detailed account of your stay with us, you have captured what we set out to do so perfectly. As you know, we followed our dream to create a little boutique hotel that would be different from the rest. We're so happy that our hard work has translated to a wonderful experience for you. We truly... |
We stayed at the Diplomat for two nights in late July, and we loved every second of it! Neil and Sara were wonderful hosts who made us feel like we've been friends for years. The boutique hotel is full of authentic charm, beautifully refurbished with a mix of classic/modern furniture. We had a poolside suite, very com... | 5.0 | No Exist |
We stayed at the Diplomat for 2 nights last week. We booked the hotel very last minute through Booking.com and honestly didn't know what to expect, but it turned out absolutely amazing! The overall feel of the hotel is clean, modern and stylish and it was really comfortable like staying at my close friend's house. Our ... | 5.0 | Josh! Thank you so much, we love the title of your review! We're so happy that our dedication to The Diplomat has translated to "The best hotel experience ever!". We really enjoyed having you both stay with us, you were truly amazing guests and we loved chatting with you about your world travels. We hope that you c... |
I booked my room at The Diplomat very last minute, and had not even had time to read the reviews before arriving. I had spent the days before adventuring through the Yucatan and was in desperate need of a relaxing oasis. I lucked out! The property is stunning and unique. Sara and Neil are amazing hosts who have thought... | 5.0 | Hola Debbie, What a wonderful detailed review, thanks for taking the time to document your night with us so perfectly! We're glad that you enjoyed the artisanal beer, the cocktails, muffins and vegemite, it's all the little details that make a difference to your stay. We really wish you could have stayed longer, there... |
Our room had a great style and identity, it was filled with elegant furniture and was very confortable. Breakfast was one of the best we ever had in all our travels worldwide. We also had a private yoga session, probably one of the best in our life, yes, that good !! Due to the limited number of rooms, the place remai... | 5.0 | Benjamin, Thank you so very much for taking the time to write. We're so happy that you enjoyed your time, particularly the yoga class, our yoga instructor is truly incredible. We love providing insight into local hot spots and as travellers we know how valuable it is, glad you appreciated it! Please let us know if you... |
We visited The Diplomat again this past month and we can't wait to go back. It is a true boutique hotel experience and we love all of the finer details and extras that were included with our stay (the coffee bar was a perfect start to our mornings, not to mention the fantastic breakfast). We stayed in the poolside Par... | 5.0 | Susan, it was such a great pleasure to have you both stay with us. We're very happy that you appreciated all of the little details and extras that make a stay at The Diplomat seamless. We're run by travellers for travellers and we realize that it is the insider's advice that makes experiencing a new destination complet... |
This is our third time to The Diplomat. Each time we have been we have been dazzled by The Diplomat's charm and beauty. Sara and Neil have recently renovated the hotel and the results are amazing! The bathrooms are glorious with the new tiles (some even designed by Sara herself!), and the whole place seems even grand... | 5.0 | No Exist |
My partner and I spent four nights at this luxurious boutique hotel that charges reasonable rates. Breakfasts are included and amazing, especially for people with dietary needs. Sara and Neil (the owners) went above and beyond in terms of hospitality, car rentals, suggestions for tourist attractions and anything we ask... | 5.0 | Sarah, We truly enjoyed having you both stay with us. We're very happy that you enjoyed your time in the Yucatan and our hospitality at The Diplomat. Dietary needs are always a bit tricky when travelling, we understand that and we strive to make them simple and carefree; ensuring that our guests feel fully taken care ... |
We booked this little hotel in Merida based on the excellent reviews, and we were not disappointed! Neil & Sara are Canadians, but their hospitality is very warmly Mexican. When you first drive through the historical heart of Merida, you start wondering whether you made the right choice, because all the buildings look ... | 4.0 | No Exist |
Can't say enough good things about Sarah & Neil! The Diplomat is stylish and beautiful! The breakfast provided is delicious, well plated and prepared con Carino! We needed bus tickets to Cancun. They made our reservations and had the tickets delivered. Sarah & Neil are always willing to make your stay as pleasant as po... | 5.0 | Veronica & Melissa, Thanks so much for your wonderful review. We truly enjoyed having you visit us again. We'll look forward to seeing you again soon for some delicious margaritas poolside! |
My third visit to the Diplomat Hotel, and it felt like coming home! A warm welcome from the Innkeepers, a large and delightfully decorated room, and an ice-cold margarita (or two) at happy hour in the breezy outdoor bar. Just what I needed after a long journey driving from Cancun. It is a small hotel, so book early to ... | 5.0 | Hola Steve, It's always so great to welcome you back to The Diplomat. We look forward to making you many more ice-cold margaritas...just the way you like them. We're looking forward to seeing you again soon and showing you the recent upgrades we've made to the property. |
Neil and Sara of The Diplomat have a mission to pamper you during your holiday. We stayed in The Diplomat for 3 days and we had a great time. The room was spacious en beautiful decorated. Sara served a delicious breakfast with home made ingredients en fresh fruit. And Neil makes the best margheritas!! And they c... | 5.0 | Hola Tin, Thank you so much for your very kind review. Pampering is key to recharging your batteries after long days of exploration in the Yucatan...a few good margaritas help too! We're very happy to have had you both stay with us, we hope to welcome you back again soon. There is so much more to see and so many more ... |
I loved this hotel, beautifully restored with a lot of attention to detail, foodie breakfast, super nice hosts who gave us great restaurants recommendations, big rooms, lovely pool. Highly recommended ! | 5.0 | Miki, Thanks so much for suming up your experience so concisely. We're also very happy that you loved staying with us and hope to welcome you again soon! |
This is the place you need to stay while in Merida. The property is beautiful, modern yet keeping with the Spanish architecture and style you see in the old buildings in Merida. We had a lovely time exploring the city and then returning to the hotel for relaxing in the pool and helping ourselves to some beverages at th... | 5.0 | Hola Jana, We absolutely loved having you and Toni stay with us, it was so great to chat with you. We're thrilled that you enjoyed our breakfasts, some time in the pool and relaxing in the hammocks. We also know that you did a very good job of exploring the city and the Yucatan. We're sure we'll see you back here one ... |
The Diplomat is a top-class boutique hotel, and would hold its own anywhere in the world. Sara and Neil have created a wonderful property that combines style, peace and restfulness with hospitality of the kind normally reserved for old friends. Merida isn't the greatest tourist city, but our hosts' recommendations he... | 5.0 | Hola Rhys & Faye, Thank you so much for your very thoughtful and kind feedback. Reading through these reviews is truly our greatest reward. We're so happy that you appreciated every detail and the personal touches we have added to the space. We hope to see you both again for more adventures in the Yucatan! |
I travel for business a lot and decided to stay in a smaller hotel than the usual InterContinental's of the world. It was the best decision I ever made. Neil & Sara welcome you like you are coming home and the space is so relaxing, you don't want to leave. Another great perk, the proximity to downtown and the Diplomat ... | 5.0 | Hola Maegan, What a great pleasure it was to have you stay with us. We can't wait to welcome you back, our renovations are complete and we know that you'll love it! The Hola Bar is better than ever and we're very sure that you'll enjoy a glass of wine or two while relaxing after "work"! Thanks for your very sweet revi... |
I cannot recommend this hotel enough! I came to Merida alone but Neil and Sara made me feel so at home in their gorgeous property. Sara is a fantastic cook and Neil always know just the place to go in Merida and Yucatan! Don't forget to ask for one of their delish margaritas :) | 5.0 | Hola Celine, Muchas gracias! We can't wait to welcome you back to The Diplomat, we loved hearing about your travels and we're sure that you have some more great stories to share over a few margaritas! Hope to see you soon! |
That's the way the awesome duo Neil and Sara make you feel from the moment you enter their doors. You feel like you are staying with friends, really cool friends who have an amazing place and you are pinching yourself that you have been welcomed into their beautifully decorated home. They go above and beyond to help yo... | 5.0 | Gracias Jan, It was so great to have you stay with us, we're looking forward to your return! Thanks for picking up on all of the little details and for sharing your thoughtful review with the world. We're so happy you enjoyed your stay adn we'll see you again very soon! |
From the time you walk thru the large double doors off the bustling streets of Merida until you say good bye to your new friends Sara & Neil you will feel pampered at The Diplomat. Their hospitality and attention to detail is incredible. I use to have two favorite hotels...The Peninsula Palace, Beijing & Mason Ponza V... | 5.0 | A big thanks for the wonderful review, we're thrilled to be in your favorites list. Come back and visit us again soon, margaritas will be waiting. |
Yeah, that's right. I'm starting this post with a pun. The Diplomat was the highlight of our entire trip to Mexico. The reviews here are bang on - if you're planning a trip in or near Merida, definitely stay here. First and foremost, the owner's, Sara and Neil are awesome. They're friendly, knowledgeable about the ... | 5.0 | No Exist |
Me and my wife spent there only 3 nights and we felt in love with absolutely every single detail. The experience goes beyond staying in a luxury small hotel. You'll feel like staying with friends as Sara snd Neil are really the best host ever. They will hrlp you even before and after the stay to help you enjoing your... | 5.0 | Francesco & Carolina, We're so happy that you made the plans to come to Merida just to stay with us. It's nice to hear that you loved all the details that we thoughtfully put into making the Diplomat. You were truly wonderful guests and it was like having friends visit. We hope that your visit was unforgettable and th... |
This was my first trip to Mexico and I wanted to see a couple places during my visit. I can honestly say though, that after staying at The Diplomat, I wish I had spent my entire week there instead. The hotel is stunning! The rooms are very clean, spacious and comfortable, the pool and hammocks are the picture of relaxa... | 5.0 | No Exist |
The Diplomat is a fantastic boutique hotel close to Merida's "Centro." The rooms are quiet, beautiful, large and bright, which is a big bonus if you're looking to take a break from the bustle of the city or the heat. Aside from Sara and Neil hospitality, something that makes Diplomat stand out from the rest is their br... | 5.0 | No Exist |
A peaceful oasis with a current stylish look. Great attention to detail. The real distinguishing characteristic of this immaculate boutique hotel is Sara and Neil. They went above and beyond to understand what we were looking for and then executed. While still vacationing in the Tulum area they reached out to us and se... | 5.0 | No Exist |
Why stay anywhere else in Merida when you can stay at The Diplomat Boutique Hotel? To say that Sara and Neil are the perfect hosts is putting it mildly. From the moment you enter the hotel you are greeted warmly by one of them who instantly makes you feel welcome. Within moments we had Margaritas and snacks in hand,... | 5.0 | Barry + Gregg, Thanks for sharing your experience, we truly appreciate that you took the time to write a review. It was so wonderful to meet you both, we're very glad that you enjoyed your experience at The Diplomat. We have a feeling we'll be seeing you both in Merida again soon, we're looking forward to it! |
Trips to the Diplomat are becoming an annual necessity. There have been a few updates to the hotel in the last year, the curated shop in the main hall is perfectly curated and if possible the garden is even more lush. Sara and Neil are excellent hosts, they know all the best places to visit (and eat!!) in the city our... | 5.0 | It was our pleasure to have you back at The Diplomat for the annual necessity visit. More updates are in store which we hope you can see in the coming year! |
We completely fell in love with The Diplomat during our stay in February for our honeymoon, we wish we could move right into the hotel. Sara & Neil are gracious & wonderful hosts who not only make you feel at home but also seem to find the perfect recommendations to experience Merida and all of its charms. Upon our arr... | 5.0 | Stacey & Ian, What a blast it was to have you stay with us, you were both deserving of a quiet oasis and some relaxation for your honeymoon. We loved chatting with you and we were thrilled that you enjoyed our breakfasts, given that Ian is a chef and you're both foodies, we loved knowing that we made an impression! We... |
The Diplomat continues to impress!!! This is my third time staying here. The attention to detail, cleanliness, hospitality, quality of the food/coffee... Just awesome. A new addition to the hotel is the Diplomat shop! Very cool! I found some perfect gifts here made by local artisans. Diplomat, keep up the great work!!... | 5.0 | No Exist |
We can't recommend the Diplomat more. Sara and Neil were warm and wonderful hosts (FYI Sara is some kind of a magician with margaritas) and their local knowledge and recommendations meant we had a perfect stay in Merida and some of the best food we ate all trip. I'm sure we'll visit again. Thank you! | 5.0 | We would love to see you again. There really is so much more to see and so much more food to eat. Amazing restaurants continue to open every week in Merida and the margaritas at The Diplomat continue to be fantastic! Start planning your next trip...Thanks for your sweet little review! |
We had a fantastic weekend at The Diplomat. Sara and Neil were super attentive and friendly. They had tons of recommendations for things to do in Mérida and in the area (day trips to haciendas, ruins and cenotes; local restaurants; etc).The room was great and as a small hotel, it's very private. Beautiful breakfast eve... | 5.0 | Reilly + Sergio, Thanks so much for your review! We hope that you're able to make it back to Merida and to The Diplomat again soon. There is so much more for you to explore and so many great places to see. We loved having you stay with us! |
I have been to a few Mexican cities in the past but have never fallen in love with them like I did with Merida. The main reason for this was the beautiful Diplomat boutique hotel. A girlfriend and I chose to stay there for a week trip to celebrate her birthday. We read the reviews and just knew we had to book here and ... | 5.0 | Elyse, We're so happy that you fell in love with Merida, it's a pretty amazing place to be. We hope that you return soon as there is so much more for you to explore and so much more great food to eat. We wish you the best of luck with recreating our breakfasts, anything to transport you back to your time in Merida. The... |
A return visit to The Diplomat Hotel to celebrate our first anniversary more than exceded our expectations. Our gracious hosts Sara and Neil warmly greeted us with chilled margaritas and delicious snacks. Our spacious and beautifully appointed suite had the most comfortable bed and linens. Neil and Sara had many sugges... | 5.0 | Thanks, and many more margaritas will be waiting for you upon anniversary number 2! |
I just want to thank Neil and Sara for a lovely stay in Mérida. The service provided during our stay was bar none the best ever. The tips given on what to do around the city were priceless and we were able to re-discover Mexico and fall in love with it again. The breakfasts at The Diplomat are delicious and prepared wi... | 5.0 | Fantastic review and we look forward to having stay with us again here in Merida. Gracias! |
This hotel was a recommendation from a friend but we were not expecting to unwind in such lovely surroundings. Unfortunately only one night .... Next time we will book further ahead. Easy to find in the centre of Merida and close to all historic sights and happenings! Beautiful room, courtyard and pool. Excellent amen... | 5.0 | Thanks for the great review and we're glad you enjoyed your one night stay. If you're ever back in Merida we would love to see you back here at The Diplomat. |
As a traveller who spends almost half the month in hotels, I can honestly say this was one of the nicest experiences I've ever had in the hotel. The hotel itself is lovely, and oasis of calm in centro Merida, with it's own pool, hammocks, a cute bar and sitting areas. The rooms are done up in a calm, tasteful, with p... | 5.0 | This review brings a big smile to our faces, we sincerely appreciate every word. With your hotel experience this means a lot to us. We hope you can visit again and enjoy a couple more margaritas pool side. Gracias! |
My partner and I stayed for four nights in Feb. at this well-run, classy hotel run by Sara and Neil. They helped us plan complicated trips, connected us with people and resources, and they cooked delicious breakfasts each morning. The pool was great for a cool dip on hot days and pool-side was wonderful for sunny yoga ... | 5.0 | A big thanks to you both for the great review. We're glad that you enjoyed not only your time here at The Diplomat, but in Mexico. Gracias! |
A delightful and well-appointed boutique hotel with amazing custom-crafted artisanal breakfasts. The owners are friendly and helpful, and help you organize your visit to Merida so that it suits your needs and your interests. The suites are very comfortable, and the whole property is intimate and elegant. Quite restful ... | 5.0 | Thanks Marsha, It was such a pleasure to have you stay with us and we truly appreciate your kind review. We're glad that you enjoyed your time in Merida and we hope to see you again soon for some delicious breakfast and great conversations. |
I still cannot believe the quality of our experience at this great little hotel. Neil and Sara have done an amazing job with the property's design, comfort and ambience and they follow it up with first-class service, food and drinks. The Diplomat really has it all - large, comfortable rooms, a wonderful pool and lounge... | 5.0 | No Exist |
The Diplomat Boutique Hotel is the stuff that dream are made of. After arriving late evening (and after a 3.5 hr journey) we were initially a little frazzled. But as soon as we stepped in through the beautiful wooden doors and into the serene environment that Sara and Neil have created - we felt instantly at home, happ... | 5.0 | KJ, It was so great to have you both stay with us, you were wonderful guests and we truly hope that you return with your friends and family. Thanks for the very thorough and information review, we're always thrilled when guests truly fall in love with Merida. Congrats again on your engagement, perhaps a honeymoon in t... |
Everything was perfect. The location, the rooms, the service and in a walking distance to the vivid center of Merida with great restaurants and hip bars with live music. There is a lot to see and do in Merida if you are interested in history and art you will have to spend many days here. I would absolutely go back to ... | 5.0 | Ann, we can't thank you enough for this great write-up. Your account of Merida is spot on and we're so happy that you enjoyed your time with us. We're glad that you decided to extend your stay with us and take in all that the city has to offer. We hope that you return soon as there is so much more for you to experience... |
Lovely tastefully decorated small hotel in a colonial house in Merida. Everything has been done with great attention to detail and much love for their dream project by owners Sara and Neil. The home cooked breakfast was delicious, as was the lemonade. Hammocks in the garden, a pool and an honesty bar meant that we had ... | 5.0 | Thank you so much for your very kind and thoughtful review. It was so great to have you stay with us and we're glad that you were able to relax and unwind while you were here. We do have the great fortune of living out our dream and we we're happy that you appreciated the details, the breakfasts and the personal attent... |
My partner and I absolutely loved the Diplomat. Sarah and Neil are truly wonderful and they made the time in Merida magical. Large comfortable room, great pool and Sarah's delicious breakfast. Can't recommend the Diplomat highly enough. Couldn't imagine staying anywhere else in Merida. | 5.0 | Thanks so much for you sweet review. We're thrilled that your stay in Merida was magical and we really do hope that you return very soon! We've recently made a few upgrades and we know you'll love it and Sara has a few new recipes up her sleeve! |
Want to experience the very finest in an emmaculately maintained, casual, comfortable first-class boutique hotel, then look no further! From the warm welcome curbside when we arrived, to the embrace of new friends made with owners Neil & Sara when we departed, we could not have selected a better place to spend our las... | 5.0 | No Exist |
We couldn't imagine our visit to Merida without the Diplomat! This hotel epitomizes what it means to have unparalleled levels of service. If you are a fortunate unique well travelled individual (like ourselves) that is looking for a one of a kind experience you have found your gem in Merida. Sara and Neil at the Dip... | 5.0 | Reading reviews like this is one of our greatest rewards! We can't put into words how much we truly appreciate your very kind feedback. We do try to go above and beyong to ensure that everyone appreciates travelling through the Yucatan as much as we do. You are right, we are also very fortunate to be well-travelled ind... |
Fantastic stay in a tranquil haven only minutes from the centre of the city. The ultimate boutique hotel - unassuming from the outside, a peaceful sanctuary with all the comforts one could hope for within. Our room (and bathroom!) was extremely spacious and beautifully decorated with wonderful high ceilings and large, ... | 5.0 | No Exist |
Traveling extensively in Mexico, we entered an oasis of total calm, serenity and accommodations... what a surprise and what a find for a new experience in Mexico. Everyone reading this, should experience this fabulous get-away spot for a beyond-belief of a stay. The honesty bar is a never-seen-before extra with Tequila... | 5.0 | Fiora & Cameron, What a privilege it was to have you stay with us. We're so happy that you had a fabulous experience and we really hope to see you both again! You two are fantastic! |
We drove here in a hire car, using a satnav. I was a little concerned we had taken a wrong turn as the neighbourhood looks a little run down. However, we found the hotel, parked up and were greeted by Neil who led us into an oasis of calm and luxury. This tiny little boutique hotel only has 4 suites so book early to av... | 5.0 | A huge thanks for taking the time to write such a lovely detailed review of The Diplomat. We aim to please, and we're thrilled you enjoyed ever aspect of your time in Merida. Gracias!!! |
This is one charming spot w/ comfortable rooms and beds; airy and high ceilinged. Pretty little pool. Delightful daily homecooked breakfast. Super accomodating hosts. A short walk to all the action and easy parking. A prefect little get away. | 5.0 | Thank you for taking the time to write such a wonderful review. We look forward to welcoming you back to The Diplomat one day soon! |
From the moment you arrive and are greeted personally by Sara, who greets you by name, you know this isn't your regular hotel experience. She escorts you to your room and personally shows you every corner of their charming little oasis. From the spacious suites to the the Hola honesty bar to the complimentary water in ... | 5.0 | Thanks for sharing your experience. When you visit us again we'll be sure to have a great selection of tequila waiting! |
Sara and Neil were the perfect hosts and you can feel their passion the second you walk into The Diplomat. Every detail is so well thought out from the design to the perfect margaritas to the amazing breakfast. We couldn't decide if we wanted to explore Merida or lounge by the pool all day with a drink in hand. Their s... | 5.0 | No Exist |
Amazing small boutique hotel, it only has 4 rooms, that makes it really intimate. Sara & Neil that run and own the hotel make you feel like at home and there really helpful to show you around the area of Merida plus engaging in to interesting conversations. They keep the hotel up with infinite details, offering amazing... | 5.0 | No Exist |
Stayed at The Diplomat for 4 nights and wished it were longer! Fantastic hosts, Sara and Neil were welcoming, friendly and always available to provide information on what to see and do and on great restaurants within walking distance of the hotel. Sara's breakfasts were delicious each morning and when we left very earl... | 5.0 | No Exist |
Despite arriving early Neil greeted us into their beautiful hotel. From the second the door was closed we were welcomed to a beautiful and relaxing space and made to feel at home. As we were only staying one night Neil was quick to point us in the right directions of the town highlights from sites to eating and drinkin... | 5.0 | Thanks for your very detailed and thoughtful review. Your visit was short but sweet and we hope that you have an opportunity to return to Merida, there is so much more to see and so much more Tequila to sip! We wish you could have stayed longer and we hope to see you again soon! |
It was so much more I could've ever expected. The rooms are spacious, and so beautifully decorated. Everything you see seams to have a good reason to be there. But what I loved the most was meeting Sarah and Neil. They took such an amazing care of us always thinking about what we might need. And their cooking omg their... | 5.0 | From one foodie to another, it's nice to hear breakfast & drinks were appreciated. Your words mean a lot to us we're thrilled you enjoyed your time here at The Diplomat. Next time we hope to see you for a couple extra nights of r&r! |
perfection to the finest detail, hospitality at its best, yummie breakfast changing everyday, great insider tips, stylish interior design, adorable patio, self-service bar with delicious tequila - the perfect stay! | 5.0 | A big thanks for the review Nicole. It's always great hearing from our guests, and it's the kind words like your that make it all worth it. Gracias! |
My wife and I stayed 3 nights at this hotel at late Sept, 2015. Room is huge and very comfortable. Sara and Neil (the owners) made several pre-checkin contacts to ensure everything was smooth. At the hotel, we were "spoiled" by the excellent breakfast by Sara every morning (she originally wanted to open a restaurant) a... | 5.0 | What a fantastic review of not only The Diplomat, but Merida. It's great to hear that you two enjoyed your time here and around the region. We look forward to catching up in Hong Kong! |
I had a inkling when I booked this hotel that it was going to be a good one and it certainly did not disappoint. The building has been beautifully restored – the pool being our favourite spot from which we enjoyed beers (and Mexcal of course!) every evening. However the best thing about staying at the Diplomat were the... | 5.0 | A big thanks for such a fantastic review. It's always nice to hear what a superb time our guests had, and with 3 exclamation points makes it that much sweeter. |
We stayed for 3 nights and didn't want to leave. The hosts' local knowledge really enhanced our trip, the breakfasts were amazing (especially the packed egg sandwich!) and we loved lounging round in the pool. I'd recommend this place, it is beautiful. | 5.0 | We take our food very seriously here at The Diplomat, so it's great to hear the egg sandwiches were appreciated. Thanks for the fantastic review and we hope to see you back here one day soon! |
Simply divine! A beautifully restored boutique hotel and fabulous hosts. Amazing breakfast cooked and served by Sarah and Neil, owners of The Diplomat is an amazing experience as you sit in the center courtyard with the pool. Ask for recommendations for a restaurant and you won't be disappointed. These foodies know... | 5.0 | A great review is always appreciated, gracias! When you visit us again soon, we have plenty more recommendations waiting for you. |
Sara and Neil are exceptional hosts. They have that rare quality that makes you feel like the only guest on the planet and that your holiday enjoyment means the absolute world to them. This is largely due to the fact that they do invest so much of their genuine energy in your stay. All of this is done in a professional... | 5.0 | Your thoughtful words mean the world to us and are much appreciated. It was equally great meeting fantastic travelers like yourselves and glad you enjoyed your time here at The Diplomat. If only New Zealand were a bit closer we'd thank you for this review in person. |
Where to begin? This gorgeous little hotel is run by two lovely Canadians, Neil and Sara who waited on us hand and foot every moment of our stay. Their impeccable sense of style is apparent throughout, from the design of the rooms and inner courtyard to Sara's amazing breakfasts. There is really no reason to stay anywh... | 5.0 | What a wonderful review, not many have ever called us classy, but we'll take it! Gracias! |
The Diplomat received us on a hot Merida afternoon, with its hosts Neil and Sara personally touring us through the amenities of this little treasure: my favorites, the hammocks by the pool and the tall -roofed spacious suite. Many great experiences, memories of my grandmother' s house in rural Mexico and Sara's glorio... | 5.0 | What a sweet review, we truly appreciate your kind words. You'll have to come back again soon, we have some amazing new cookbooks in the shop that you are going to love! Gracias! |
This is the best hotel I've seen anywhere in Mexico. Great design, all the amenities, everything in perfect working order. The attention to detail, outstanding breakfast, cleanliness and relaxed atmosphere make this a perfect choice. Neil and Sarah are outstanding hosts - fun folks whom have all the bases covered at... | 5.0 | No Exist |
The Diplomat is a beautiful boutique hotel located in downtown Merida. The rooms are beautifuly decorated, hotel is very quiet even though it's located downtown, instalations are at a 100%, beds are VERY comfortable, all rooms have A/C, the swimming pool always inviting and breakfast: OMG! Sara and Neil were always t... | 5.0 | Hola Pamela, We're so happy that you enjoyed your time with us at The Diplomat and that you decided to extend your stay! We miss chatting with you by the pool, you two really know how to enjoy life! We'll look forward to seeing you again soon! |
This was a wonderful stay, I loved the quite intimate atmosphere, everything was impeccable and the rooms and common area´s design and architecture is just gorgeous. The couple that owns and manages the hotel are extremely nice and friendly, truly a pleasure to get to know! | 5.0 | No Exist |
This 4 bedrooms boutique hotel is what you are looking for when you travel around Yucatan and you want to make sure that you have the warmest welcome and advices to discover Merida. Neil and Sara were the best and they are giving so mutch of themselves to this place, once again, thank you both. Rooms are confy and fres... | 5.0 | No Exist |
This place has RUINED me for all other hotels, it's that incredible. My husband and I are frequent traveler's to Mexico, and heard about The Diplomat through friends. Every detail has been thought out, the hospitality is incredible. Sara and Neil are truly wonderful hosts, whose attention is legendary. Sara recommended... | 5.0 | No Exist |
We can't recommend this hotel highly enough. Sara and Neil made us instantly feel at home and provided excellent recommendations on how to enjoy the area. The hotel facilities are clean, elegant and relaxing, especially the pool and bar area, making it the perfect place to return to after a day out. You won't regret st... | 5.0 | No Exist |
Our stay at The Diplomat Hotel was outstanding. We were greeted with a cool, refreshing welcome drink and some snacks. Neil personally went through a map of Merida and the surrounding area pointing out certain places to go, without being overpowering. It was welcome advice over our drink. The pool is beautiful and ev... | 5.0 | Gracias Claire & Richard, We really appreciate your very sweet review and we're happy that you both enjoyed your time with us at The Diplomat. Most importantly we're glad that we could assist in making your holiday that much better! We hope that you return to Merida as we'd love to have you stay with us again! |
This is the best little hotel in Merida! The rooms are gorgeous and the pool and bar areas are the perfect place to relax after a day of adventures. It's in a great location - you can walk to all the good restaurants and plazas. But the best part about it is the service - you will not find better hosts than Sara and Ne... | 5.0 | No Exist |
This has been an elegant and thoroughly hospitable experience. Thank you for all of your kindnesses. What a wonderfully relaxing and ever-so-attractive B&B you two run. Accommodations are superb, and, best of all, your gracious involvement with your guests rate The Diplomat Hotel "first class". | 5.0 | No Exist |
Friendly and gracious hosts - lovely room, wonderful pool and amazing breakfast! I highly recommended - was the perfect place to get away to and escape. Great location too, and many restaurants nearby. Grazie!! | 5.0 | Hola Shawn, What a great pleasure it was to have you stay with us at The Diplomat. We love having fellow Canadians visit Merida and appreciate the culture, great restaurants and adventurous road trips! We hope that you're able to return soon, thank for the lovely review! |
When we arrived at the Diplomat we were taken by the traditional exterior but we were gobsmacked when we entered the building. The overall design is phenomenal, the rooms are spacious and the small touches really made the experience. Soap sourced from the local market, beautiful photographs from the local surroundings ... | 5.0 | Gracias Michelle, We truly appreciate that you took the time to write about your stay with us at The Diplomat! We're thrilled that you loved the our margaritas, breakfasts and also our advice. Exploring the Yucatan is an amazing adventure when you're well equipped and bring along a great sense of humor! |
Stayed there for a wedding trip to Merida, we just loved the hotel and the owners such lovely amazing people. Hope to visit soon again! The honest bar felt like such a fresh concept and the pool is perfect, the location is also great. Thank you Neil & wife! | 5.0 | Paola, Thanks so much for your sweet and thoughtful review! We would love to see you back in Merida soon. |
We've just returned to Melbourne after a 5 month RTW trip, and the two nights spent with Neil and Sara in May, truly stood out from the crowd. The spacious converted residence is beautifully designed and thought through, the swimming pool is divine, the honesty bar like having your own tropical getaway, and the hosts ... | 5.0 | Marissa & Lochlan, It was such a pleasure to have you both stay with us, we loved hearing about your amazing lives and your travels. We hope that you return to Merida to stay with us again and we're glad that you enjoyed your first visit! If we're in Melbourne you can definitely expect to hear from us! |
I love every aspect of The Diplomat, so much that my husband and I visited again. Like the other reviews, this place excels (and the wifi is fast!). The breakfast is beyond any expectation, the pool is a fantastic escape from the Yucatan sun, and the rooms are huge! The hotel is about a 15 minute walk to the main squa... | 5.0 | No Exist |
So this place was recommended by local friends who live in Merida and we could not have been more pleased with our accommodations! Simple and elegant with a real sexy vibe walking distance to city center. What really makes a hotel though beyond the beauty and creature comforts, is the staff and service and Sara and Ne... | 5.0 | Thank you so much for your lovely review. We love that your friends recommended for you to stay with us. It was such a pleasure to have you join us and we'll look forward to some more drinks at The Hola bar when you return to Merida! |
We stayed at The Diplomat Hotel earlier this week, and it by far surpassed our expectations. Neil and Sara welcomed us with open arms and made us feel immediately at home. This being our first visit to Merida, it was great having a resource to help us navigate through the unknowns. Both Neil and Sara are very passio... | 5.0 | Cindy & Ken, It was a blast to have you both stay with us and we hope that you'll be back. We're happy that you appreciated that we have a passion for what we do and you're right, it is a labour of love. We look forward to hosting you again at The Diplomat and we'll be sure to stock up on tequilas! |
The Diplomat Hotel is absolutely amazing! Everything everyone else has said previously about this property is true. Sara and Neil are amazing hosts providing you with great recommendations of what to do while you are in Merida, including where to eat, drink and shop. Sara and Neil also gave us the confidence to hire a ... | 5.0 | We absolutely hope that you can make the trip from Australia and visit us, we'd love to have you stay with us again. We love what we do and we're thriled that it translated to you both having an unforgettable experience. There is so much more for you to explore, we can't wait to share it with you. |
This place is a real gem near the centre of Merida. Sara and Neil provide the service and attention that you would normally have to pay five times the price to experience. They have found the perfect balance of friendliness and attentiveness, and being discreetly in the background when you just want to kick back and re... | 5.0 | Thank you so much for your very well thought out review. We're glad that you appreciated the finer details and most importantly that you felt that you were staying with friends. This is something we strive to achieve, we love that you appreciated it! |
This property is not a five star...but a five diamond rating. And i hate to categorize it as a property, because it's much mor than that...it's an experience! Th e Diplomat is a beautiful colonial villa with a beautiful lush courtyard where you can cool off in the tranquil pool of the arched courtyard enjoying the warm... | 5.0 | Sampson & Luigi, We're very happy that you decided to stay with us at The Diplomat and that you had such a great time. It was a real pleasure having you and we loved chatting with you both. We will most definitely see you when you return to Merida, we know you'll be back, see you then! |
We had a fantastic one-night stay at the Diplomat – Sara and Neil were in touch long before we arrived to see if there was anything they could help with / do for us, were extremely welcoming on arrival and went out of there way on every occasion to make sure we got the most out of our trip – like staying with family! ... | 5.0 | No Exist |
All "boutique" hotels are not created equal. The Diplomat clearly sets the example for what all hotels should be. The property is a beautiful... a totally renovated colonial property located in Centro. The location is close enough for a leisurely stroll into the Grande Plaza yet far enough away to ensure a quiet place ... | 5.0 | No Exist |
Sara and Neil are amazing! Not only is every detail in their elegant boutique Hotel thought out and perfect, they are great hosts who try to help with ideas on things to do and always give great tips. And let´s not forget that the breakfasts are delicious! And I already miss the jamaica water Sara had available daily! ... | 5.0 | Hola Perla & Jack, It was so much fun having you both stay with us, we're glad that you enjoyed your stay and exploring the Yucatan. They say that breakfast is the most important meal of the day and we do our best to make sure that it's always delicious as well as healthy. We hope that you return to Merida soon as w... |
Sara and Neil's Diplomat Hotel is the safe cocoon within a bustling city. It's location is perfect, close to the city's center with a million options. When you enter The Diplomat you are taken away from the hustle and bustle and cradled into an oasis of calm and serenity, you literally feel like you're somewhere el... | 5.0 | Curtis, Thanks you so much for your thoughtful and heartfelt review. It was a pleasure to have you back at The Diplomat and we thoroughly enjoyed planning your stay. We too love to travel and having the insight of a local always makes the journey much more enjoyable. We'll definitely pass your kind words onto our driv... |
The Diplomat was one of the best, if not the best, hotel experiences we've ever had. The hotel is small and intimate, our room was very spacious and beautiful and the pool area is stunning. Sara's breakfasts were sensational and both Sara and Neil provided some brilliant recommendations of daytrips and places to eat. T... | 5.0 | Sarah, We're glad that we've spoiled hotel experiences for you! At The Diplomat we strive to create a luxurious experience in our own comfortably casual way. Our mission is to make your travels in the Yucatan nothing short of spectacular. We're thriled that you had an amazing time! |
If you choose to stay at The Diplomat you will be delighted by the comfort of the rooms, the serenity of the pool, and the quality of the breakfasts. But you will be truly enchanted by the hospitality and the caring commitment that you will receive from the hosts, Sara and Neil. They dedicate themselves to making the... | 5.0 | Thanks so much for your very lovely review. As you know, creating The Diplomat, our own little boutique hotel, has been a dream of ours for many years. We're very happy that you appreciated our unwavering commitment to providing impeccable service. We hope to see you again when you return to Merida. |
...then this would be it! Every detail of our stay was perfect. Lovely room, tranquil swimming pool and breakfast was something else. Neil and Sara were unbelievably hospitable and made us cracking margaritas on arrival. Will be back. | 5.0 | It would be our pleasure to make you more cracking margaritas. We're thrilled you enjoyed your stay and hope to see you again back here at The Diplomat. Gracias! |
There are no words to describe what a guest can expect at the Diplomat Hotel. The hotel itself is an absolute oasis in charming Merida, complete with gorgeous rooms in immaculate condition and all the amenities I wish my home had! The pool is fantastic and there is a beauty and calm about the entire place that just m... | 5.0 | Stephanie, We can't thank you enough for your beautiful feedback. Reading these reviews is one of our greatest rewards, knowing that you had a wonderful time is up there too. As you know, opening The Diplomat was a dream of ours and seeing that it has become a reality is exhilarating. We look forward to the day when ... |
Exceptional! Everything about our stay was wonderful. At The Diplomat, Sara and Neil offer impeccable service and accommodations. They are bright, cheerful people who truly make you and your travel concerns their priority. They helped us arrange a day trip to Uzmal, a couple Haciendas, and cenotes. They gave perfe... | 5.0 | Gracias Brent, We're really happy that you enjoyed your time with us as we equally enjoyed having you stay at with us The Diplomat. Roadtripping from Merida is always a highlight yet returning for some pooltime and margaritas is a great reward at the end of a full day. The food in Merida can be amazing if you know ... |
A very charming boutique hotel. It has a good location - tucked in a quiet street yet quite close to the central plaze ( around 15 min walk) The highlights of the hotel are:1) very personalized service. Sara and Neil greeted us when we arrived and gave us a lot of VERY useful tips for touring in and around Merida. We ... | 5.0 | 你好 Jing, What a great plesaure it was to have you both stay with us. Thank you for so kindly and clearly outlining what we do so well. We'll most definitely consider a little bunch spot but until then we'll keep doing what we do best, taking excellent care of our guests. 谢谢 |
I can't say enough great things about this place. The hotel itself is wonderful. Very sleek and meticulously clean. Great pool and amazing hosts. You get a great breakfast every morning made from local flavors. The location in Merida is right in historic Centro only a few blocks from all the main squares. The best part... | 5.0 | A very heart felt thank you goes out to you Dustin, we appreciate your very kind words! When we travel we're constantly seeking out local knowledge of the hot spots or quiet getaways that make you feel like a true traveller. We like to pass these same types of experiences onto our guests while they are visiting this ... |
We recently spent two nights at The Diplomat hotel and left wishing we could stay the week. Neil and Sara, the owners, were so very welcoming and hospitable right from our arrival. Their hotel is a truly charming and boutique abode, offering an oasis in the middle of Merida. The whole hotel has been beautifully desi... | 5.0 | Rebecca & Nick, We too wish you could have stayed the week at The Diplomat. You were both fantastic guests and we know that there is so much more for you to explore in the Yucatan. Thank you for your very kind words, we hope to see you in Merida again soon. |
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