Split (1)

train · 59.6k rows

text stringlengths 1.8k 39.4k
### Human: Agent: ['Erica Motley Austin', 'Award-winning Six Sigma Black Belt and Prosci certified senior operations leader with 16 years of deep experience in process improvement, operations strategy, strategic planning, and change management. Ms. Austin helps organizations to stand up new programs and supports their mission and strategic operational goals. Ms. Austin makes organizations more nimble and optimizes their operations leveraging her change management expertise. 16 years of leading organization-wide process improvements, 11 years of strategy consulting with top 5 firms. Kellogg School of Management M.B.A., Prosci change management certified, Lean Six Sigma Black Belt certified, Tableau, and automated reporting.', 'Board Member \| Program Director: Strategy & Transformation -Prosci-Lean Six Sigma Black Belt', 'Link Logistics Real Estate', '[{"company":"Link Logistics Real Estate","company_id":"linklogistics","industry":"Transportation, Logistics and Storage","location":"Chicago, Illinois, United States","positions":[{"description":"I work with 1 of Blackrock\'s portfolio companies (Link Logistics) to mature its processes and implement the strategic roadmap. I am focused on implementing complex enterprise programs and helping our COO to achieve her vision through my deep organizational transformational expertise (process and change management). I work with 1 of Blackrock\'s portfolio companies (Link Logistics) to mature its processes and implement the strategic roadmap. I am focused on implementing complex enterprise programs and helping our COO to achieve her vision through my deep organizational transformational expertise (process and change management).","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Link Logistics Real Estate","title":"Program Director - Strategy and Transformation (Center of Excellence)"}],"url":"https://www.linkedin.com/company/linklogistics"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":"Washington, District Of Columbia","positions":[{"description":"","duration":"Jun 2017 Jan 2022 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2022","start_date":"Jun 2017","subtitle":"Booz Allen Hamilton","title":"Senior Transformation Leader (Manage large IT projects for Federal agencies)"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"National Society of Black Engineers","company_id":"national-society-of-black-engineers","location":null,"positions":[{"description":"","duration":"Oct 2015 May 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2017","start_date":"Oct 2015","subtitle":"National Society of Black Engineers","title":"National Program Director"},{"description":"","duration":"Sep 2014 May 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2016","start_date":"Sep 2014","subtitle":"National Society of Black Engineers","title":"National Society of Black Engineering STEM Community Outreach"}],"url":"https://www.linkedin.com/company/national-society-of-black-engineers"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":null,"positions":[{"description":"","duration":"Sep 2013 Oct 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2015","start_date":"Sep 2013","subtitle":"Booz Allen Hamilton","title":"Organizational Transformation Leader"},{"description":"","duration":"Sep 2011 Aug 2013 2 years","duration_short":"2 years","end_date":"Aug 2013","start_date":"Sep 2011","subtitle":"Booz Allen Hamilton","title":"Project Manager"},{"description":"","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"Booz Allen Hamilton","title":"Training and Development Lead"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Diamond Management & Technology Consultants","company_id":"diamondmanagement&technologyconsultants","location":"","positions":[{"description":"","duration":"Oct 2009 Jul 2010 10 months","duration_short":"10 months","end_date":"Jul 2010","start_date":"Oct 2009","subtitle":"Diamond Management & Technology Consultants","title":"Senior Information Technology Business Analyst"}],"url":"https://www.linkedin.com/company/diamondmanagement&technologyconsultants"},{"company":"Baxter International Inc.","company_id":"baxter-healthcare","location":"Deerfield, Illinois, United States","positions":[{"description":"","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Baxter International Inc.","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/baxter-healthcare"},{"company":"Management Leadership for Tomorrow (MLT)","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Management Leadership for Tomorrow (MLT)","title":"Masters in Business Administration Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"}]', '["Niti Rajvanshi “Erica is a person who is capable of turning a plan into reality and does so collaboratively. I had the privilege of working with her on several initiatives during this last year. She has a delightful and uplifting personality with enthusiasm that is infectious. Erica is the Lead analyst on the project at Census Bureau. She is one of the leaders on the account and great with streamlining the planning and scheduling of client priorities and initiatives. She has also been guiding junior staff on the team and providing excellent support to the program. With her attention to detail and superb planning skills she has earned the trust and respect from the client and the project team. Erica is great at getting the collaboration going in teams. She is skilled at bringing the team together, keeping everyone in the loop, sharing the necessary information, and getting the work done in a team environment. Erica and I worked with few other women to stand-up a Women\'s Forum. It was a bit challenging at first to find time for this initiative, but Erica motivated the group to do our part and that resulted in successful launch of the forum, on schedule. I highly recommend Erica for team leadership and program management roles and I would love to work with her again.”","Yinka Ajirotutu “Erica is an outstanding leader, I had the opportunity to work with Erica when she served on the board for NSBE DC. Her passion and commitment were steadfast and admirable. Erica has a rare quality to rally diverse individuals together around a common cause and deliver excellence. Consistently cheerful and dependable, she was incredible to work with and I hope to get the opportunity to work with her again soon.”"]'] User: ['Christine Manbeck, MA ed., CCP', 'Project Management, Business Case Development, Process Improvement , Change Management Strategies (Prosci Certified) and Learning Development & Delivery', 'Organizational Change Manager, Change Project Manager, Change Coach', 'Duke Energy Corporation', '[{"company":"Duke Energy Corporation","company_id":"duke-energy-corporation","industry":"Utilities","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Duke Energy Corporation","title":"Lead Change Management Consultant - COE - CM & HR Change Delivery"},{"description":"","duration":"Dec 2020 Mar 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2022","start_date":"Dec 2020","subtitle":"Duke Energy Corporation","title":"Lead Change Management Consultant - Customer Delivery"},{"description":"","duration":"Jun 2019 Dec 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2020","start_date":"Jun 2019","subtitle":"Duke Energy Corporation","title":"Sr. Change Management Consultant - Customer Delivery"},{"description":"","duration":"Mar 2019 Jun 2019 4 months","duration_short":"4 months","end_date":"Jun 2019","start_date":"Mar 2019","subtitle":"Duke Energy Corporation","title":"Change Management Consultant III (Contract Position) - Customer Delivery"}],"url":"https://www.linkedin.com/company/duke-energy-corporation"},{"company":"Bank of America","company_id":"bank-of-america","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Jan 2019 Mar 2019 3 months","duration_short":"3 months","end_date":"Mar 2019","start_date":"Jan 2019","subtitle":"Bank of America","title":"Communications and Engagement Manager (Contract Postion)"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Duke Energy Corporation","company_id":"duke-energy-corporation","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Mar 2017 Dec 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2018","start_date":"Mar 2017","subtitle":"Duke Energy Corporation","title":"Change Management Consultant III (Contract Position) - EHS -- PNG Program Integration"}],"url":"https://www.linkedin.com/company/duke-energy-corporation"},{"company":"Brindle USA, LLC.","company_id":null,"location":"Greater New York City Area, Charlotte, North Carolina Area","positions":[{"description":"","duration":"Oct 2014 Dec 2017 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2017","start_date":"Oct 2014","subtitle":"Brindle USA, LLC.","title":"Managing Member - Senior Management Consultant, Project Manager, Change Management"}],"url":""},{"company":"Bristol-Myers Squibb","company_id":"bristol-myers-squibb","location":"Plainsboro, NJ","positions":[{"description":"","duration":"Oct 2015 Feb 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2017","start_date":"Oct 2015","subtitle":"Bristol-Myers Squibb","title":"Learning Management Consultant/Change Management/Project Management (Contract)"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"},{"company":"MedImmune","company_id":"medimmune","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"MedImmune","title":"Senior Learning and Development Consultant - (Contract)"}],"url":"https://www.linkedin.com/company/medimmune"},{"company":"Kinley & Manbeck, Inc.","company_id":"kinley-&-manbeck","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 1992 Sep 2014 22 years 8 months","duration_short":"22 years 8 months","end_date":"Sep 2014","start_date":"Feb 1992","subtitle":"Kinley & Manbeck, Inc.","title":"CEO/President"}],"url":"https://www.linkedin.com/company/kinley-&-manbeck"},{"company":"Raritan Valley Community College","company_id":"raritan-valley-community-college","location":"Bridgewater, NJ","positions":[{"description":"","duration":"Jan 2010 Dec 2011 2 years","duration_short":"2 years","end_date":"Dec 2011","start_date":"Jan 2010","subtitle":"Raritan Valley Community College","title":"Assistant Adjunct Professor - Computer Science Dept."}],"url":"https://www.linkedin.com/company/raritan-valley-community-college"},{"company":"HRTMS (JDXpert) through Talent Edge Software, LLC.","company_id":null,"location":"","positions":[{"description":"","duration":"May 2011 Nov 2011 7 months","duration_short":"7 months","end_date":"Nov 2011","start_date":"May 2011","subtitle":"HRTMS (JDXpert) through Talent Edge Software, LLC.","title":"Implementation Partner - Learning Development Strategist"}],"url":""},{"company":"The Predictive Index","company_id":"the-predictive-index","location":"","positions":[{"description":"","duration":"Nov 2009 Nov 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2010","start_date":"Nov 2009","subtitle":"The Predictive Index","title":"Management Consultant - PI Analyst"}],"url":"https://www.linkedin.com/company/the-predictive-index"},{"company":"Hunterdon County Polytech -- Adult Education Division","company_id":"hunterdon-county-polytech","location":"Flemington, NJ","positions":[{"description":"","duration":"Feb 2008 Apr 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2010","start_date":"Feb 2008","subtitle":"Hunterdon County Polytech -- Adult Education Division","title":"Instructor for MSOffice, Basic Computer Literacy"}],"url":"https://www.linkedin.com/company/hunterdon-county-polytech"},{"company":"GuyBeck Associates, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1988 Dec 1992 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 1992","start_date":"Jun 1988","subtitle":"GuyBeck Associates, LLC","title":"Principal Consultant"}],"url":""},{"company":"Pennsylvania & New Jersey Public Education","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1980 Jun 1989 8 years 7 months","duration_short":"8 years 7 months","end_date":"Jun 1989","start_date":"Dec 1980","subtitle":"Pennsylvania & New Jersey Public Education","title":"Business Education Teacher"}],"url":""}]', '["Wim Vandenhouweele “Christine was very quick in understanding our needs, very flexible, well prepared and professional in the implementation of new training programs, worldwide and is excellent in follow-up. She is very comfortable in working and interacting with colleagues from multiple cultures.”","Christina Shockley “Christine is an excellent and creative instructor. Christine is able to bring in real world problems into the classroom through structured exercises and projects that the students completed with her guided instruction. The activities completed by the students are able to enhance their employability skills or to provide additional skills at a current place of employment. Christine has everything one would look for in a valuable employee: dedicated, hard working, diligent and personable.”"]']### Assistant: The agent's job is to provide change management strategies and project management expertise, and today the user is reaching out to the agent because they need assistance with streamlining planning and scheduling client priorities and initiatives.
### Human: Agent: ['Cynthia Ivary', 'Versatile designer with 10+ years of experience in industrial, architectural and interior design. Organized manager and designer who has consistently produced creative big picture solutions to design challenges. Experienced in prototype design, technical drawing and 3d software. Skilled in collaborative style communication, and passionate about great design solutions to everyday issues.', 'Project Manager at Arkinetics Inc.', 'Arkinetics Inc.', '[{"company":"Arkinetics Inc.","company_id":"arkinetics-inc","industry":"Architecture & Planning","location":null,"positions":[{"description":"Project Manager and Architectural Designer at Arkinetics Inc. leading the Brand Rollouts team, focusing on restaurant and retail environments.","duration":"Oct 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Arkinetics Inc.","title":"Project Manager"},{"description":"Architectural Designer/Job-Captain at Arkinetics Inc. for the Brand Rollouts team, focusing on restaurant and retail environments.","duration":"Oct 2018 Oct 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2020","start_date":"Oct 2018","subtitle":"Arkinetics Inc.","title":"Architectural Designer, Project Manager Associate"}],"url":"https://www.linkedin.com/company/arkinetics-inc"},{"company":"RGI Creative","company_id":null,"location":"","positions":[{"description":"Project manager for the branding and behavioral impact group, RGI. The firm specializes in trade show, display and environment design. Project manager responsibilities include bridging the gap between research & design and the fabrication phase. Project manager for the branding and behavioral impact group, RGI. The firm specializes in trade show, display and environment design. Project manager responsibilities include bridging the gap between research & design and the fabrication phase.","duration":"Jun 2016 Oct 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2018","start_date":"Jun 2016","subtitle":"RGI Creative","title":"Project Manager"}],"url":""},{"company":"Jo-Ann Stores, LLC.","company_id":"jo-ann-stores-inc-","location":"Hudson, Oh","positions":[{"description":"Initiated and managed the fixture design program and process from the ground up. Implemented cross-function team management practices including standard timing and budget process for internal and vendor funded retail fixturing. Design concept fixturing using AutoCAD, and 3d rendering for presentation and manufacturing coordination. Design and manage 20+ fixture rollouts per year. . Provide shop concept design. Lead store planning intiative for a chain wide optimization project. Initiated and managed the fixture design program and process from the ground up. Implemented cross-function team management practices including standard timing and budget process for internal and vendor funded retail fixturing. Design concept fixturing using AutoCAD, and 3d rendering for presentation and manufacturing coordination. Design and manage 20+ fixture rollouts per year. . Provide shop concept design. Lead store planning intiative for a chain wide optimization project.","duration":"Oct 2010 Jun 2016 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2016","start_date":"Oct 2010","subtitle":"Jo-Ann Stores, LLC.","title":"Store Planner"}],"url":"https://www.linkedin.com/company/jo-ann-stores-inc-"},{"company":"ka architecture","company_id":"ka-architecture","location":"","positions":[{"description":"Designed Commercial Retail Centers from Schematic Design through Construction Documents. Projects included design of new mall properties and 1,000,000 sf mixed use Lifestyle Centers Responsible for interior and exterior architectural design, furniture, lighting and amenities sourcing and cost negotiation, vendor evaluation, presentation materials, code research and compliance, specifications, manufacturing coordination. Selected Project:Beachwood Place mall (Beachwood, OH): food court and mall expansionLead designer, furniture, amenities, and public art and materials selection. Public art design including custom LED wall sculpture.","duration":"Sep 2000 Feb 2010 9 years 6 months","duration_short":"9 years 6 months","end_date":"Feb 2010","start_date":"Sep 2000","subtitle":"ka architecture","title":"senior project designer"}],"url":"https://www.linkedin.com/company/ka-architecture"},{"company":"Herschman Architects","company_id":"onyxcreative","location":"","positions":[{"description":"Work included project management, design and client coordination for rollout and local specialty retail. Member of standing CAD committee. Supervised 3d graphic training. Work included project management, design and client coordination for rollout and local specialty retail. Member of standing CAD committee. Supervised 3d graphic training.","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Herschman Architects","title":"designer"}],"url":"https://www.linkedin.com/company/onyxcreative"},{"company":"Macy\'s","company_id":"federated-department-stores","location":"","positions":[{"description":"Work included space planning for 6 of Macy’s 7 department store divisions. Developed corporate Space Planning Guidelines. Developed AutoCAD and database programs tracking square footage. Additionally responsible for merchandising layout and fixturing design for 2 divisions – The Bon Marche ( 42 stores) and Burdines (48 stores). Work included space planning for 6 of Macy’s 7 department store divisions. Developed corporate Space Planning Guidelines. Developed AutoCAD and database programs tracking square footage. Additionally responsible for merchandising layout and fixturing design for 2 divisions – The Bon Marche ( 42 stores) and Burdines (48 stores).","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"Macy\'s","title":"space planner"}],"url":"https://www.linkedin.com/company/federated-department-stores"}]', '["Ruta Greiner “Cynthia is a very creative designer who has a reputation for creating dynamic yet cost effective solutions for clients. She is the \\"go to\\" person when you are looking for unique and effective concepts and need a person to coordinate with outside vendors to execute your project. She is a true team player who works hard to create dynamic concepts through team effort to serve the clients needs.”","Cheryl Steigerwald “Every manager has one employee that is their \\"go to person\\". Cyndi was exactly this to me for years. She is extremly depenable always finishing what was requested on time with great accuracy and creativity. Her design skills are strong in particular her desire to research and intergrate new, unique materials and products. She works well on her own and even better in a group. Always willing to jump in, Cyndi can listen to a brief explanation of what is needed and execute it to a level appropriate for the timeframe given. I highly recomend Cyndi to become an intergral part of your team.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to coordinate with outside vendors and execute projects, and today the agent is reaching out to the user because they need assistance in transforming their business through secure digital and automation initiatives.
### Human: Agent: ['Gathindra Gamamadagedon', 'I have extensive experience in designing and developing high performance software solutions that involves client/server communication, SOA, Web and Reporting. I’m highly skilled in multi-threaded application development and use of Asynchronous Programming Model to deliver high performance solutions.Particularly interested in Service Oriented Architecture, communication applications and Web based solution.Specialties and Skills:Languages: C#, Java, C/C++, JavaScriptWeb: Angular, React, Electron, NodeJs, ASP .NET MVC, Telerik MVC Extensions, jQuery/jQuery UI, jQuery Custom Plug-in development, SSRS, SignalR, Web API, Entity FrameworkSOA: Spring Boot, WCF, Self Hosting, Windows Services, MSMQ, RabbitMQUnit Tetsting: Junit, MS-Test, MS Coded UI testing, xUnit test Database: MS-SQL, Mongo DB, MySQL, (SQL/T-SQL)Build & Deployment: MS Build, NuGet build integration, Custom installers & Deployment toolsDev Tools: Visual Studio 2003-2017, Linq Pad, VS Code, IntelliJ, Netbeans, Eclipse, Understand for C++, Kdevelop, Visual Web DeveloperConfiguration Management: Git Hub, TFS, Clearcase, CVSScripting: PERL, Bash & Korn shell, Sed/AwkProcess : Six Sigma (Green Belt)', "Sr. Software Engineer at Kohl's Department Stores - Corporate at Kohl's", "Kohl's", '[{"company":"Kohl\'s","company_id":"kohls-department-stores","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Oct 2014","subtitle":"Kohl\'s","title":"Sr. Software Engineer at Kohl\'s Department Stores - Corporate"},{"description":"","duration":"Sep 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Sep 2013","subtitle":"Kohl\'s","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/kohls-department-stores"},{"company":"True Process","company_id":"true-process","location":"","positions":[{"description":"• Designed and implemented an add-in framework to host multiple applications in separate application domains. Main hosting application is a self-hosted WCF service that enables clients to install, activate, start and stop hosted application.• Designed and implemented a web based solution to track and update remote server hosting information. Solution was implemented utilizing ASP .NET MVC, jQuery, Linq to SQL, EF and WCF.• Designed and Implemented a web base solution to manage job requests for field engineers utilizing ASP .NET MVC, jQuery, Telerik MVC controls, Linq to SQL, EF, and WCF.• Played a key role in implementing reporting solution for a customer utilizing ASP .NET, MS SSRS, jQuery.• Designed and implemented a multi-threaded application to generate Large Volume Infusion pump data to be used in a simulator utilizing Winforms and XML.• Designed and implemented a multi-threaded application to simulate multiple Infusion pumps at once utilizing asynchronous programing model and TCP/IP.• Contributed to implement web based solution to maintain Large Volume Infusion pumps utilizing ASP .NET MVC, Telerik MVC controls jQuery and Entity Framework.","duration":"Jun 2009 Aug 2013 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2013","start_date":"Jun 2009","subtitle":"True Process","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/true-process"},{"company":"GE Healthcare","company_id":"gehealthcare","location":"","positions":[{"description":"Software Design, Development & Integration for Medical Scanners.Development of installation & configuration utilities Linux, SGI IRIX, & SUN Solaris platforms.Web server configuration & server side scripting for Linux, SGI IRIX and SUN Solaris platforms.Testing, documentation & repair throughout the development cycle. Software Design, Development & Integration for Medical Scanners.Development of installation & configuration utilities Linux, SGI IRIX, & SUN Solaris platforms.Web server configuration & server side scripting for Linux, SGI IRIX and SUN Solaris platforms.Testing, documentation & repair throughout the development cycle.","duration":"Oct 2000 Mar 2009 8 years 6 months","duration_short":"8 years 6 months","end_date":"Mar 2009","start_date":"Oct 2000","subtitle":"GE Healthcare","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/gehealthcare"}]', '["Abhinav Shanker “During my short visit to GE Medical, Waukesha, I got a chance to interact and work with Gathindra and know him not just as a hard working/dedicated employee but also as a great friend. Gathindra believes in delivering whatever is assigned to him with high Quality and for that he is always ready to burn the midnight lamp. I was surprised to see the multiple talents he possess in the field or design and architecture. Also I got to learn a lot on scripting from him. Gathindra is an asset to the team not only because of his top notch technical skills but also because of his warm nature.”","Ajith Chandran “I had worked with Gathindra during my tenure at GE. His role was special, as he was the only engineer on site, in US, working with 5 developers in India, including myself. He handled that role, impeccably. Whether it was to clear a technical doubt or to suggest a new process to improve productivity, he was always there. I worked closely with him, for developing a interface, from India, which was being tested in US. During that time, he showed that he was very detail oriented and had patience in explaining the minute details. He also worked single handedly on a stretch project, for easy code navigation, which was useful for the whole team. I can vouch for his communication and technical skill. He is very systematic in all the details from documentation, development to testing, and is process orientated. I am confident that he is a an asset to any team, because of his technical skill and ability to work with a diverse team.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to generate leads and establish business partnerships, and today the user is reaching out to the agent because they need assistance in marketing their business healthcare services and expanding their network.
### Human: Agent: ['Heather Campbell', 'As a librarian and former editor, I am adept at organizing, evaluating, refining, and ensuring access to information.', 'Metadata Management Librarian at Iowa State University', 'Iowa State University', '[{"company":"Iowa State University","company_id":"iowastateu","industry":"Higher Education","location":"Ames, Iowa, United States","positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Iowa State University","title":"Metadata Management Librarian"}],"url":"https://www.linkedin.com/company/iowastateu"},{"company":"University of Wisconsin-La Crosse","company_id":"uwlacrosse","location":"La Crosse, Wisconsin, United States","positions":[{"description":"","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"University of Wisconsin-La Crosse","title":"Discovery and Metadata Librarian"}],"url":"https://www.linkedin.com/company/uwlacrosse"},{"company":"Grinnell College","company_id":"grinnell-college","location":"Grinnell, Iowa, United States","positions":[{"description":"","duration":"Sep 2019 Aug 2020 1 year","duration_short":"1 year","end_date":"Aug 2020","start_date":"Sep 2019","subtitle":"Grinnell College","title":"Humanities and Instruction Librarian"}],"url":"https://www.linkedin.com/company/grinnell-college"},{"company":"Drake University Law School","company_id":"drake-university-law-school","location":"Des Moines, Iowa, United States","positions":[{"description":"","duration":"Sep 2018 Aug 2019 1 year","duration_short":"1 year","end_date":"Aug 2019","start_date":"Sep 2018","subtitle":"Drake University Law School","title":"Public Services Associate, Law Library"}],"url":"https://www.linkedin.com/company/drake-university-law-school"},{"company":"Des Moines Public Library","company_id":"des-moines-public-library","location":"Des Moines, Iowa, United States","positions":[{"description":"","duration":"Aug 2017 Sep 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2018","start_date":"Aug 2017","subtitle":"Des Moines Public Library","title":"Professional Substitute"}],"url":"https://www.linkedin.com/company/des-moines-public-library"},{"company":"Campbell Editorial Services","company_id":null,"location":"Des Moines \| Chicago \| Santa Barbara","positions":[{"description":"","duration":"1998 2018 20 years","duration_short":"20 years","end_date":"2018","start_date":"1998","subtitle":"Campbell Editorial Services","title":"Business Owner"}],"url":""},{"company":"Wells Fargo","company_id":"wellsfargo","location":"West Des Moines, Iowa, United States","positions":[{"description":"","duration":"Dec 2013 Aug 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2017","start_date":"Dec 2013","subtitle":"Wells Fargo","title":"Technical Writing Team Lead"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Des Moines Area Community College","company_id":"des-moines-area-community-college","location":"Des Moines, Iowa, United States","positions":[{"description":"","duration":"Dec 2012 Dec 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2013","start_date":"Dec 2012","subtitle":"Des Moines Area Community College","title":"Adjunct Instructor of English as a Second Language"}],"url":"https://www.linkedin.com/company/des-moines-area-community-college"},{"company":"Encyclopaedia Britannica, Inc.","company_id":"encyclopaedia-britannica","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Nov 2004 Jul 2012 7 years 9 months","duration_short":"7 years 9 months","end_date":"Jul 2012","start_date":"Nov 2004","subtitle":"Encyclopaedia Britannica, Inc.","title":"Senior Editor"}],"url":"https://www.linkedin.com/company/encyclopaedia-britannica"},{"company":"ABC-CLIO","company_id":"abc-clio","location":"Santa Barbara, California, United States","positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"ABC-CLIO","title":"Managing Editor"}],"url":"https://www.linkedin.com/company/abc-clio"}]', '["“I\'ve had the privilege of working with Heather for three years while managing the Technical Writing team for a large bank. One of the best hiring decisions I\'ve ever made was bringing Heather on board. Heather is extremely professional in all she does, but it\'s her writing and editing skills that make her stand out above the rest. Heather was a stellar employee, a gifted technical writer and is customer-centric, always seeking to do the best job she can for the customer. ”","“Heather Campbell was instrumental in training me in the specifics of technical writing for the financial world in 2014-15. I worked with her for nearly a year and emerged strong in writing for the banking industry in most part thanks to Heather\'s expert mentoring. She is a fantastic editor: meticulous, methodical, and diligent. She is also a great mentor who helped me identify and hone my skills in technical writing. When I worked with Heather, she led a team of 5-6 tech writers and set the tone for the nature and scope of the work we did in credit card fraud business procedures. Helpful and encouraging, kind and knowledgeable, Heather was a boss and a friend at the same time. She worked extremely hard to get the job done and created a team atmosphere of camaraderie and productivity. We had to adhere to a strict and rigorous deadline to deliver the project on time, and she was the person in charge of the delivery. I still fondly recall Heather\'s innate professionalism and the immense courtesy she extended to all sides as she held numerous sessions with the business process consultants, the technical writers, the business partners, and other invested parties such as legal, operational risk, and other stakeholders to adhere to the timeline and yet deliver a quality product. Heather is a great asset to any organization and it is a privilege and pleasure to work with her! Even though it has been over two years since I worked with her, I seek her guidance on strategies and vision for many of my own projects and deliverables even today. ”"]'] User: ['Myron Randall,Jr.', 'Experienced professional with a demonstrated history of working in the education management industry. Skilled in Presentation Development, Student Development, Organizational Development, Training, and Adult Education.', 'Associate Director of Recruitment and Community Engagement', 'Mercer University', '[{"company":"Mercer University","company_id":"mercer-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"May 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2020","subtitle":"Mercer University","title":"Director of Graduate Admissions- College of Professional Advancement"},{"description":"","duration":"Sep 2015 May 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2020","start_date":"Sep 2015","subtitle":"Mercer University","title":"Associate Director of Recruitment and Community Engagement"}],"url":"https://www.linkedin.com/company/mercer-university"},{"company":"MIRconcepts","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"MIRconcepts","title":"Principal Consultant"}],"url":""},{"company":"Morehouse College","company_id":"morehouse-college","location":"Atlanta, GA","positions":[{"description":"","duration":"Apr 2012 Jul 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2015","start_date":"Apr 2012","subtitle":"Morehouse College","title":"Sr. Assistant Director of Admissions"}],"url":"https://www.linkedin.com/company/morehouse-college"},{"company":"Envision EMI (Congressional Youth Leadership Council)","company_id":"envision-emi","location":null,"positions":[{"description":"","duration":"2009 Dec 2011 2 years","duration_short":"2 years","end_date":"Dec 2011","start_date":"2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Program Coordinator of Education"},{"description":"","duration":"Feb 2009 Aug 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2010","start_date":"Feb 2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Outreach Coordinator"}],"url":"https://www.linkedin.com/company/envision-emi"},{"company":"The Advisory Board Company","company_id":"advisorybd","location":"","positions":[{"description":"","duration":"Feb 2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"Feb 2011","subtitle":"The Advisory Board Company","title":"Associate"}],"url":"https://www.linkedin.com/company/advisorybd"}]', '["“I’ve had the great opportunity to work with Myron Randall, Jr. in his position with Morehouse College as Assistant Director of Admissions. Myron is intelligent, diligent, and a top-performer in this field. Morehouse College is fortunate to have a person of his caliber, as the face of Admissions. He is well liked and he has tremendous leadership skills that serve him well. In my recommendation Myron’s skills would serve any organization.”","“As Myron\'s manager, I had the privilege of seeing first-hand his ability to innovate, imagine, and execute - all with equal ability and effort. Myron always worked to find new ways to complete tasks that created more efficient and effective processes. He always had a positive attitude, despite challenging circumstances, and his enthusiasm affected the entire team. He was a genuine asset to our organization and I am very thankful for the opportunity to work with him.”"]']### Assistant: The agent's job is to provide guidance and support in the college admissions process. Today, the user is reaching out to the agent because they need assistance with presenting their educational background and skills in a compelling way for graduate school applications.
### Human: Agent: ['Ted Burke', 'Accomplished senior executive with solid understanding of healthcare industry and competitive environment. Visionary and engaging leader with demonstrated success managing large business areas across several industry disciplines. Skilled at developing, driving, and executing enterprise-wide business strategies while successfully leading multi-year strategic IT projects. I am the senior vice president of operations for our company, the largest private health plan in Massachusetts and one of the largest independent, not-for-profit Blue Cross Blue Shield plans in the country. We serve 2.8 million members and are rated among the nation’s best health plans for overall member satisfaction and quality. I guide the strategic direction and lead the day-to-day activities of account, member and provider installation; medical and dental claims operations; and Blue Cross Blue Shield interplan program management and operations shared services, which includes communications, training, quality assurance, auditing and business support. As a 30-year veteran of our company, I have served in a variety of leadership roles at Blue Cross, including vice president of medical & dental claims operations and vice president of health management operations and strategy. I am a co-executive sponsor for the company’s empowering abilities employee resource group, a cross-functional team of associates and leaders dedicated to promoting and evolving disability awareness and inclusion programs companywide.', 'Senior Vice President - Operations Management at Blue Cross Blue Shield of Massachusetts', 'Blue Cross Blue Shield of Massachusetts', '[{"company":"Blue Cross Blue Shield of Massachusetts","company_id":"blue-cross-blue-shield-of-massachusetts","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"Lead Healthcare Operations Division of 850 leaders and associates across several disciplines, including:• Member/Group Enrollment Operations• Provider Enrollment & Credentialing• Claims Configuration - Benefit, Payment, & Medical Policies• Claim Data Capture - Paper/Electronic Data Interchange• Medical and Dental Claims Operations• Recovery Operations, Claim Analytics, and Provider Audit• Executive sponsor overseeing implementation of several multi-year strategic IT portfolio projects.","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Senior Vice President - Operations Management"},{"description":"• Led five major departmental areas – Data Capture (OCR/EDI), Claims Quality & Support, Claims Adjudication (Medical & Dental), Recovery & Provider Audit, and Divisional Project Management• Directed operational implementation of new products, contracts, policies, and compliance projects• Ensured proper internal control structures to meet regulatory requirements, compliance audits, and Blue Cross Blue Shield Association standards","duration":"Dec 2010 Sep 2019 8 years 10 months","duration_short":"8 years 10 months","end_date":"Sep 2019","start_date":"Dec 2010","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Vice President - Medical and Dental Claims Operations"},{"description":"• Oversaw the strategic design and delivery of care management programs, including utilization management, case management, and chronic condition management for medical and behavioral health services• Led a division of 400 clinical and non-clinical staff• Managed clinical and operational relationship with strategic vendors; 250,000 members under management• Collaborated with other senior leaders and defined strategic direction that best addressed mitigation of medical expense trend, quality of care to members, and positioned Blue Cross Blue Shield of MA as market leader in care management","duration":"Jan 2007 Dec 2010 4 years","duration_short":"4 years","end_date":"Dec 2010","start_date":"Jan 2007","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Vice President - Health Management"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield-of-massachusetts"}]', '["Preeti Sharma “I had the privilege to work with Ted on multiple projects in Claims and Health Management areas of the organization. He is certainly one of the most impressive and inspiring leaders that I have met so far. He supports building teams where all ideas, big or small, all are welcomed equally. His leadership style has been a model for many people in the organization. It\'ll be an absolute pleasure to work with Ted again.”","Marilyn Moucharite (Moo-sha-reet), MS “Ted assumed leadership of Health Management Operations Division at BCBSMA while I worked in that division. Ted’s key accomplishments included making a strategic decision to conduct a thorough impact analysis of a proposed system migration which resulted in a decision not to implement the change, overseeing the development of a unified patient lookup system that resulted in significant reductions in clinician prep time for calls and overseeing development of benchmark performance measures for the Division. Ted’s other accomplishments during his tenure n Health Management Operations are too many to list individually. Ted’s strategic vision for the area improved operations and efficiency at every level. His willingness to seek out input for contributors at all levels of the organization resulted in informed decisions that were supported by all stakeholders. It was a pleasure working under Ted’s leadership at BCBSMA.”"]'] User: ['Sherman Jarvis', "I'm a peoples person, with an innate ability to form relationships and nurture older ones. I am also a very charismatic and competitive person, who thrives off action and making things happen. In business as well in life!", 'Somebody you should get to know!', 'UChicago Medicine', '[{"company":"UChicago Medicine","company_id":"university-of-chicago-medicine","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"UChicago Medicine","title":"Surgical Patient Service Technician"},{"description":"","duration":"Jun 2017 Oct 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2020","start_date":"Jun 2017","subtitle":"UChicago Medicine","title":"patient transportation specialist"}],"url":"https://www.linkedin.com/company/university-of-chicago-medicine"},{"company":"Aspire Chicago","company_id":"aspire-chicago","location":"Westchester, Illinois","positions":[{"description":"supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Aspire Chicago","title":"Direct Support Professional"}],"url":"https://www.linkedin.com/company/aspire-chicago"},{"company":"Cook County Government","company_id":"cook-county-government","location":"Chicago","positions":[{"description":"","duration":"Jun 2009 Jan 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2012","start_date":"Jun 2009","subtitle":"Cook County Government","title":"Youth development specialist"}],"url":"https://www.linkedin.com/company/cook-county-government"},{"company":"Metropolitan Family Services","company_id":"metropolitan-family-services","location":"","positions":[{"description":"Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen","duration":"Oct 2007 Apr 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2009","start_date":"Oct 2007","subtitle":"Metropolitan Family Services","title":"Community service Aide"}],"url":"https://www.linkedin.com/company/metropolitan-family-services"},{"company":"University of Chicago","company_id":"uchicago","location":"","positions":[{"description":"Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process","duration":"Jun 2004 Jun 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2005","start_date":"Jun 2004","subtitle":"University of Chicago","title":"Assistant Sports Camp Coordinator"}],"url":"https://www.linkedin.com/company/uchicago"}]', '["Robert Rivera, MHA, DHA “I have not only had the opportunity to work alongside Sherman, but I have also had the opportunity to manage him as well. Sherman Jarvis is by far one of the hardest working transporters we have at The University of Chicago Medicine. Jarvis continues to educate himself inside and outside of the organization, He is not only a team leader but also goes above and beyond in the workplace. He truly puts the patients first, offering top quality care. ”","Vincent Singleton “Having shared field time with Sherman as football teammates in college and having him as a member of the executive board when I was President of the student organization ABLE, one of my observations is that he has a personality that fills a room. Following college, on a chance meeting, I was pleased, and none too surprised, to learn that he was directing his ability-to-connect to the development of youth. I am certain he will continue to make a positive impact on the lives of young people.”"]']### Assistant: The agent's job is to manage the operations division of a large health plan company, and today, the agent is reaching out to the user to discuss a potential collaboration between their hospital and the health plan company to enhance patient transportation services.
### Human: Agent: ['Eric Swain', 'Seasoned sales driver consistently exceeding revenue targets, by creating/nurturing/sustaining impactful relationships', 'Advocate \| Account Manager/Executive \| SaaS Expert \| Business Development \| Client-Servicing-Extraordinaire', 'Getty Images', '[{"company":"Getty Images","company_id":"getty-images","industry":"Photography","location":"Greater New York City Area","positions":[{"description":"Aligning SMB & Enterprise clients with tailored SaaS solutions across every industry vertical(s): *Exceeded revenue goals of 121% OVER quota Q4: 2019Sales Statistics: Average Order Size = 4k or LessAnnual Target = 2.6M (Exceeded 200k+ over target) Renewal Rates = 90% Unit Rate / 91% Revenue RateExceeded revenue goals of 104% OVER quota Q3: 2019 Exceeded revenue goals of 108% OVER quota Q2: 2019 Exceeded revenue goals of 107% OVER quota Q1: 2019 *Exceeded revenue goals of 111% OVER quota Q4: 2018 Exceeded revenue goals of 102% OVER quota Q3: 2018 Exceeded revenue goals of 106% OVER quota Q2: 2018 Exceeded revenue goals of 110% OVER quota Q1: 2018 - Grooming pipeline while establishing opportunities for revenue growth - Aligning clients with tailored SaaS enterprise solution(s)","duration":"Jul 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Getty Images","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/getty-images"},{"company":"Grubhub","company_id":"grubhub-seamless","location":"Greater New York City Area","positions":[{"description":"• Territory Leader for 39 geographic locations in NYC Metro Area• Exceeded new account target of 148% OVER quota Q3: 2017 *• Exceeded revenue goals of 225% OVER quota Q3: 2017 *________________________________________________________________________________• Exceeded new account target of 141% OVER quota Q2: 2017• Exceeded revenue goals of 241% OVER quota Q2: 2017• 160% Q1 over-quota average in a saturated market• 97% enterprise customer retention rate from tedious account maintenance• Business development: cold calls, cold emails, inbound referrals, door-to-door prospecting, walk-in meetings, and impromptu presentations• Account management: forged partnerships, negotiate contracts, marketing consultant, select target demographics, and secure business commission rates","duration":"Nov 2016 Oct 2017 1 year","duration_short":"1 year","end_date":"Oct 2017","start_date":"Nov 2016","subtitle":"Grubhub","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/grubhub-seamless"},{"company":"Raymour & Flanigan Furniture and Mattresses","company_id":"raymour-&-flanigan","location":"Deptford, New Jersey","positions":[{"description":"• Generated 180% of 2015 & 2016 quota, taking territory to record-breaking highest peak, even after having to overcome delivery and inventory issues• Selected as a Champion Consultant, entrusted into elite group of associates for the President’s Club Membership• Quickly distinguished as 1% of top-performing rep, earning company-wide recognition within first sales role by cultivating strong, yet personalized, relationships among both clients and Raymour and Flanigan sales force• Employed direct commercial contact that boosted revenue results – even within Inside Sales roles – emerging as sole rep winning referrals and gaining team opportunity with partnering stores • Leading market sector for Philadelphia Territories","duration":"Aug 2011 Dec 2016 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2016","start_date":"Aug 2011","subtitle":"Raymour & Flanigan Furniture and Mattresses","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/raymour-&-flanigan"}]', '["Dan Litman “What a wonderful person to work with. He is not your average sales personnel. We have been a subscriber to iStock for 18 years, and every year I get to talk with Eric about the products and services. He goes above and beyond as a sales rep and as an individual, his passion shows through immensely on all of our conversations. You would be very lucky to have him on your team, and I felt he should recognized for going the extra mile. ”","Andrew Joseph “I have met Eric last year at Getty Images and he is the most kind, hard working salesperson, I have every encountered. He presents excellent customer service and time-management skills. I highly recommend Eric for any sales job.”"]'] User: ['Jessica (Sims) Rapp', 'Driven and adaptive leader with a passion for marketing. Team over self. Outcome-focused. Glass half full. Leave better than found. Limitless beliefs. Bias toward action.', 'Director of Client Success', 'Force Marketing', '[{"company":"Force Marketing","company_id":"force-marketing","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Force Marketing","title":"Director of Client Success"},{"description":"Lead a team of Account Managers around client support and execution. Maintained and retained a recurring book of business monthly and built incremental revenue. Sold into net new accounts via prospecting, referrals, and in-group growth. Recruited, interviewed, and hired for Revenue Team growth within budget limitations. Guided clients as an Automotive Marketing Specialist, working with both large automotive groups and single rooftop stores, with a heavy focus on West Coast markets. Experience inclusive of all OEMs, from ultra luxury to volume brands. Partnered with clients in reaching mutual goals, specific to gaining market share, increasing new and pre-owned sales volume, and/or improving retention %.Knowledgeable in streaming, digital, and direct marketing channels, including:CTV/OTT, Streaming Audio, SEM, SEO, Social Media, Display, Online Video, Website ManagementUniquely qualified to consult with dealers not only in marketing, but also in-dealership processes, co-op, and CRM opportunities.","duration":"Jun 2019 Jun 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2021","start_date":"Jun 2019","subtitle":"Force Marketing","title":"Director of Sales, West"},{"description":"Acted as trusted advisor for Enterprise-level dealership groups, helping them succeed by ensuring they received maximum value from personal and team knowledge, resources, and solutions. Developed trusting relationships with customers to ensure goals were aligned from a business strategy perspective and success metrics were identified. Understood customer expectations and assessed “health checks” through consistent communication to further drive satisfaction, adoption, retention, and reduce churn. Created marketing strategies, hosted monthly reporting calls, and visited nationwide clients quarterly. Served as ‘voice of the customer’ and provided internal feedback on how to better serve the client. Worked closely with the team to ensure all client deliverables were met throughout onboarding, campaign implementation, and reporting, and monitor campaign performance among all mediums. Maintained a deep understanding of direct and digital marketing, and spoke with customers about the most relevant features for their specific needs. Handled escalations and worked across teams to resolve issues.Utilized SalesForce CRM platform to manage contacts and opportunities.","duration":"Sep 2015 Jun 2019 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2019","start_date":"Sep 2015","subtitle":"Force Marketing","title":"Senior Marketing Director, Enterprise Account"},{"description":"Facilitated 20+ events including conventions, speaking engagements, industry education and networking events, client retention activities, and internal culture events. Directed all external automotive and digital conferences in all facets including NADA, Digital Dealer, Canadian Digital Dealer, DrivingSales Executive Summit, and many others. Coordinated shows hosting up to 20,000 attendees. Responsibilities: • Established all pre-event aspects including booth strategy, budgets, sponsorships, giveaways, incentives, demos, dealer parties, client dinners, team preparedness, and logistics• Managed brand image at all events. • Developed full event calendars for marketing efforts and industry tracking.• Tracked event budgets and reduced expenses when possible. • Accounted for personnel activity during events for up to 45 team members. • Determined event goals and monitored progress.• Managed lead collection, distribution, and follow-up.• Provided sales collateral including proposals, leave-behinds, web portals, and new client acquisition strategies.","duration":"Jan 2015 Sep 2015 9 months","duration_short":"9 months","end_date":"Sep 2015","start_date":"Jan 2015","subtitle":"Force Marketing","title":"Events Manager"},{"description":"Coordinated 15+ external and internal events in all aspects while managing the Account Services team. Executed full company presence at events such as NADA, Digital Dealer, Canadian Digital Dealer, and DrivingSales Executive Summit. Responsibilities: • Managed, trained and motivated a team of Account Executives, Traffic Coordinators, and other account contacts.• Helped develop event materials and demos, set up exhibit, and controlled lead tracking.• Produced collateral such as proposals, event materials, leave-behinds, web portals, and other sales-oriented items.• Planned and coordinated all internal events, including team bonding events and group activities.• Managed new creative process and created new events monthly in addition to OEM campaigns.• Navigated many vendor relations including state associations and other partners","duration":"Jan 2014 Jan 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2015","start_date":"Jan 2014","subtitle":"Force Marketing","title":"Account Services and Events Manager"},{"description":"Maintained marketing efforts for Force Marketing to develop reach and establish brand awareness in the target market, automotive dealers and manufacturers. Succeeded in meeting marketing deadlines with effective creative, while acting as a team lead for the Account Services team. Responsibilities:• Created marketing materials including email campaigns, direct mail promotions, and magazine advertisements.• Provided sales collateral such as proposals, leave-behinds, web portals, and new client acquisition strategies.• Planned events such as Digital Dealer and NADA (National Automobile Dealers Association) and executed all event materials, demos, booth set up, lead tracking, and travel arrangements. • Maintained branding through the company\'s website, LinkedIn, artwork creative, and messaging.• Guided the Account Services team in daily activities and acted as team ambassador internally.","duration":"Jul 2012 Jan 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2014","start_date":"Jul 2012","subtitle":"Force Marketing","title":"Marketing Manager"},{"description":"Acted as central liaison to coordinate direct marketing campaigns for current clients and built relationships to aid client retention. Effectively communicated both internally and externally to meet tight deadlines and fulfill client needs. Managed ad creative as it relates to manufacturer and state compliance regulations while integrating compelling messaging. Responsibilities:• Coordinated direct mail, print, broadcast, web, and POP for over 90 targeted marketing events a month from initiation to completion.• Managed multiple key accounts and client rapport in a fast paced agency environment. • Effectively communicated between clients, creative team, production team and sales force to deliver timely, successful advertising collateral• Facilitated Force Marketing print, radio, TV, web, and direct marketing promotional collateral","duration":"Jan 2011 Jul 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2012","start_date":"Jan 2011","subtitle":"Force Marketing","title":"Account Executive"}],"url":"https://www.linkedin.com/company/force-marketing"},{"company":"Hillstone Restaurant Group","company_id":"hillstone-restaurant-group","location":"","positions":[{"description":"","duration":"Aug 2010 Mar 2011 8 months","duration_short":"8 months","end_date":"Mar 2011","start_date":"Aug 2010","subtitle":"Hillstone Restaurant Group","title":"Server"}],"url":"https://www.linkedin.com/company/hillstone-restaurant-group"},{"company":"The Brick","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2008 Jul 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2010","start_date":"Sep 2008","subtitle":"The Brick","title":"Server & Bartender"}],"url":""},{"company":"Swallow at the Hollow","company_id":null,"location":"","positions":[{"description":"Seasonal Seasonal","duration":"May 2008 Sep 2008 5 months","duration_short":"5 months","end_date":"Sep 2008","start_date":"May 2008","subtitle":"Swallow at the Hollow","title":"Server"}],"url":""},{"company":"J. Crew","company_id":"j-crew","location":"","positions":[{"description":"Seasonal Seasonal","duration":"May 2007 Sep 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2008","start_date":"May 2007","subtitle":"J. Crew","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/j-crew"},{"company":"Taco Mac","company_id":"taco-mac","location":"","positions":[{"description":"","duration":"Dec 2005 Aug 2006 9 months","duration_short":"9 months","end_date":"Aug 2006","start_date":"Dec 2005","subtitle":"Taco Mac","title":"Hostess & Server"}],"url":"https://www.linkedin.com/company/taco-mac"},{"company":"Absolute Chiropractic","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Absolute Chiropractic","title":"Receptionist"}],"url":""}]', '["Jillian Garcia “As Jessica\'s former co-worker of 4 years, I\'ve witnessed her innovative problem-solving, tireless work ethic, and willingness to do whatever it takes to devise and produce a strategy that will exceed the client\'s expectations. Jessica is an asset. Her commitment to Force Marketing has helped the company bring in and retain several large clients. She is always cheerful and willing to assist with any task. Jessica is a subject matter expert in her field. She continually educates herself about her client\'s brand and their competitors to ensure she is providing the utmost service. ”","John Franco “Wow, I am not sure I have enough space to write all the professional qualities Jessica possess. Aside from being a person of the highest character Jessica is one of those rare people that truly cares about the quality of her work. I have personally seen her work tireless to ensure every conceivable detail of a project is flawless. For most people \\"close enough\\" is acceptable but not for Jessica. She knows that internal and external company relationships are equally important and somehow is able to work with the most difficult and demanding individuals successfully. There is nothing more valuable than having a team member you can 100% count on to get the job done with very little direction. Jessica is that person.”"]']### Assistant: The agent's job is to drive sales and create impactful relationships, while the user is reaching out to the agent because they need assistance in developing a marketing strategy for their new product launch.
### Human: Agent: ['Jason C. Aufdermaur', 'Experienced Founder with a demonstrated history of working in the law practice industry. Strong entrepreneurship professional skilled in Negotiation, Corporate Structure, Entrepreneurship, Team Building, and Public Speaking.', 'Founding Partner at Wyatt Aufdermaur LLC; Co-Founder, Vice President and General Counsel at OpenGate Entertainment; Co-Founder; Vice President and General Counsel at Rebillia Platform', 'Wyatt Aufdermaur LLC', '[{"company":"Wyatt Aufdermaur LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Wyatt Aufdermaur LLC","title":"Founding Partner"}],"url":""},{"company":"OpenGate Entertainment","company_id":"opengatenow","location":"","positions":[{"description":"","duration":"Sep 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Sep 2019","subtitle":"OpenGate Entertainment","title":"Co-Founder, Vice President and General Counsel"}],"url":"https://www.linkedin.com/company/opengatenow"},{"company":"Rebillia, LLC","company_id":"rebillia","location":"","positions":[{"description":"Strategy, vision and infrastructure creation.","duration":"Jan 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Rebillia, LLC","title":"Vice President, General Counsel, Co-Founder"}],"url":"https://www.linkedin.com/company/rebillia"},{"company":"Serving My Community, Inc.","company_id":null,"location":null,"positions":[{"description":"","duration":"2008 Mar 2020 12 years","duration_short":"12 years","end_date":"Mar 2020","start_date":"2008","subtitle":"Serving My Community, Inc.","title":"Director"},{"description":"","duration":"2008 2015 7 years","duration_short":"7 years","end_date":"2015","start_date":"2008","subtitle":"Serving My Community, Inc.","title":"Director"}],"url":""},{"company":"Aufdermaur Business Attorneys, LLC","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Attorney","duration":"Jan 2012 Jan 2020 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2020","start_date":"Jan 2012","subtitle":"Aufdermaur Business Attorneys, LLC","title":"Founder"}],"url":""},{"company":"Morris Law Partners, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 Dec 2011 1 year","duration_short":"1 year","end_date":"Dec 2011","start_date":"Jan 2011","subtitle":"Morris Law Partners, LLC","title":"Attorney/Partner"}],"url":""},{"company":"Morris Law Firm","company_id":null,"location":null,"positions":[{"description":"","duration":"May 1997 2011 14 years","duration_short":"14 years","end_date":"2011","start_date":"May 1997","subtitle":"Morris Law Firm","title":"Attorney"},{"description":"Jason C. Aufdermaur was born in Dallas, Texas, and graduated from the University of Texas at Austin receiving a B.A in Economics in 1994. Jason received his law degree from Vermont Law School in 1997 and joined Morris Law Firm that same year. The majority of Jason’s practice focuses on his role within the Business Negotiations and Consulting Practice as a trusted advisor to entrepreneurs and business people as they continue to create and develop their businesses. Jason is experienced in addressing the challenges facing “start-up” businesses and the strategic decision-making necessary to create and grow such entities into effective, profitable businesses. Jason routinely assists clients with the negotiation of the terms and conditions of transactions, including acquisitions and divestitures, provides counseling related to the formation of various businesses through creative use of entities, and develops operation-related strategies and tactics. Jason regularly represents entrepreneurs and individuals seeking law and business-related advice, as well as clients requiring the advice necessary to resolve disputes and potential disputes through negotiation. Jason enjoys his time working with experienced business owners in both publicly and privately-held businesses, and has had success counseling such clients because of his understanding of the goals and nuances associated with both business structures. Jason has extensive training, experience and expertise with team and group dynamics and enjoys building and developing teams of individuals through open communication, accountability and common expectations. This training leads to a heightened awareness of team and group dynamics, and a greater sensitivity to the interpersonal challenges that affect businesses, their employees, owners and customers.","duration":"May 2004 Dec 2010 6 years 8 months","duration_short":"6 years 8 months","end_date":"Dec 2010","start_date":"May 2004","subtitle":"Morris Law Firm","title":"Managing Partner"}],"url":""}]', '["“Jason applies his formidable legal acumen with an insight into the complexities of dynamic relationships and circumstances that is rarely found in any outside advisor. He builds rapport almost instantly and gets to the heart of the matter just as fast. He truly understands business, people, and the law.”","“Jason is an excellent Attorney in the area of corporate law. He has provided me wth much needed insight and I highly value his services. His team of professionals is solid.”"]'] User: ['Anna Swayne', 'Experienced Product Marketing Manager with a demonstrated history of working in the tech industry. Skilled in User Experience, Product Marketing, Cross-functional Team Leadership, Content Strategy, and Blogging. Strong marketing professional with a Bachelor of Science from University of Utah.', 'Customer Marketing at BambooHR', 'BambooHR', '[{"company":"BambooHR","company_id":"bamboohr","industry":"Human Resources Services","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Feb 2021","subtitle":"BambooHR","title":"Group Product Marketing Manager"},{"description":"","duration":"Jun 2018 Feb 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2021","start_date":"Jun 2018","subtitle":"BambooHR","title":"Senior Product Marketing Manager"}],"url":"https://www.linkedin.com/company/bamboohr"},{"company":"Ancestry","company_id":"ancestry.com","location":null,"positions":[{"description":"Develop and execute go-to-market plans for new DNA features, including product positioning and education materials for customers to support each DNA product launch. Drive product messaging and content creation for each customer audience segmentation and marketing channel. Partner with the customer research team to identify, scope and execute qualitative and quantitative research projects to gain consumer understandings for marketing strategy.","duration":"Feb 2014 Jun 2018 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jun 2018","start_date":"Feb 2014","subtitle":"Ancestry","title":"Product Marketing Manager, DNA"},{"description":"Media trained, product expert and voice of customer. Appeared in print, radio and TV news reports talking about the power of DNA testing and what it can do.","duration":"Sep 2012 Jun 2018 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jun 2018","start_date":"Sep 2012","subtitle":"Ancestry","title":"AncestryDNA Spokesperson"},{"description":"Developed an internal DNA training program by partnering with cross-functional team that included DNA operations, DNA Science, Product, UX, and Marketing. Created an educational content strategy to help customers understand new product features and resolve top customer concerns around DNA. This included providing a weekly DNA blog post for a year.","duration":"Aug 2012 Feb 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2014","start_date":"Aug 2012","subtitle":"Ancestry","title":"Program Manager, DNA Community"}],"url":"https://www.linkedin.com/company/ancestry.com"},{"company":"SMGF (Sorenson Molecular Genealogy Foundation","company_id":"smgf-sorenson-molecular-genealogy-foundation","location":null,"positions":[{"description":"Spent about 1000 hours presenting beginner and intermediate educational classes on DNA at genealogy conferences all over the US and Canada. Worked with product development, sales and marketing to create and improve consumer tools that would better educate clients in the complex concept of DNA for personal research. Spearheaded the creation of interactive products to help customers understand DNA testing and their results. Planned, coordinated and oversaw the logistics to participate in 5 conventions a year.","duration":"Sep 2010 Apr 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2012","start_date":"Sep 2010","subtitle":"SMGF (Sorenson Molecular Genealogy Foundation","title":"DNA Consultant"},{"description":"While meeting Project Manager functions I took on extra tasks as the Manager of Operations, including overseeing DNA collection and managed a team of 8 to process all incoming DNA samples in a timely and efficient manner. Introduced and implemented the concept of providing customer consultations which was implemented shortly after. Participated as part of a team that created 4 new consumer products for consultations.","duration":"May 2009 Sep 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2010","start_date":"May 2009","subtitle":"SMGF (Sorenson Molecular Genealogy Foundation","title":"Manger of Operations"},{"description":"Trained and collaborated 200+ people worldwide to collect DNA samples and genealogy from their own families, villages, local groups and colleges/universities.","duration":"Aug 2006 May 2009 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2009","start_date":"Aug 2006","subtitle":"SMGF (Sorenson Molecular Genealogy Foundation","title":"Project Manager"}],"url":"https://www.linkedin.com/company/smgf-sorenson-molecular-genealogy-foundation"}]', '["Mart Withers “Anna is an excellent collaborator, listens well, and develops the voice of the customer. She establishes relationships very well and her collaboration and listening skills play a big part in her success. At BambooHR, Anna established the voice-of-the-customer program that helped the company learn more about customers. The program raised customer awareness and buyer persona knowledge, and the employees appreciated the insights they gained. ”","Bridgette Shields “I have worked with Anna for 4 years and she has always been my go-to for her expertise and ability to execute. She is thoughtful in her approach and not only is a great problem solver, but she is quick and innovative with new ideas. One of my favorite qualities is that Anna is always thinking about the customer. As our spokesperson, she is a storyteller that can break down the science yet educate all ages who are on their personal family journey. I\'ve watched Anna in the most difficult of moments walk our customers through their biological findings while handling surprises with grace. Anna is a valuable asset to our company and I appreciate every opportunity I get to work with her.”"]']### Assistant: The agent's job is to provide legal counsel and guidance to entrepreneurs and business people, and today, the agent is reaching out to the user to discuss potential partnership opportunities between the user's tech company and the agent's law practice.
### Human: Agent: ["Cynthia O'Connell", 'Our specialty is locating and referring individuals involved in the construction industry, and the accounting and finance field. Through our innovative and creative approaches, we are able to attract a wide variety of skilled and professional candidates.Our resolve is to assist in hiring qualified employees that will either make money and/or save money for your company. Our experience shows us that listening and understanding are the most important elements in helping clients and candidates meet their employment needs. By establishing and maintaining direct communication with our clients and candidates, we are able to build successful, long-term relationships.Specialties: I am a Recruiter, specializing in Construction, and Accounting/Finance. I focus on direct hire/perm positions and also contract assignments.', 'Owner/Executive Recruiter', 'Iris Recruiting', '[{"company":"Iris Recruiting","company_id":"iris-recruiting","industry":"Staffing and Recruiting","location":"cindy@irisrecruiting.com","positions":[{"description":"","duration":"Dec 2009 - Present 11 years 11 months","duration_short":"11 years 11 months","end_date":"Present","start_date":"Dec 2009","subtitle":"Iris Recruiting","title":"Owner/Executive Recruiter"}],"url":"https://www.linkedin.com/company/iris-recruiting"},{"company":"Whitaker Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2009 Aug 2009 8 months","duration_short":"8 months","end_date":"Aug 2009","start_date":"Jan 2009","subtitle":"Whitaker Medical","title":"Anesthesiologist Consultant"}],"url":""},{"company":"ExpanXion/Mason Group","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2003 Jan 2009 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jan 2009","start_date":"Sep 2003","subtitle":"ExpanXion/Mason Group","title":"Sr. Financial Recruiter"}],"url":""}]', '["Joanne Gentry-Ebert “Cynthia is very knowledgable in finance and accounting recruiting. She is upfront and professional at every step. She was a great asset in my job hunt.”","Dave Hunter, CPA, MBA “Cynthia is one of the best recruiters I have had the pleasure of working with. She not only sent me on very promising interviews she also was aware of my search parameters and did not send me on interviews that fell outside of my search requirements. We had a very open and honest working relationship which made the process of hiring and using her for my own searches virtually painless. I would recommend her to anyone that is searching for work or is currently hiring.”"]'] User: ['Ramyaa Duraiswami', 'I am an engineer turned recruiter. I help startups hire their engineering talents. Skilled in placing Fulltime, Contract to Hire, and Contract position.', 'Technical Recruiter \| Startup Recruiting', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Self-Employed","title":"Technical Recruiter"}],"url":""},{"company":"Triune Infomatics Inc","company_id":"triune-infomatics-inc","location":"Fremont, CA","positions":[{"description":"","duration":"Jun 2017 Sep 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2019","start_date":"Jun 2017","subtitle":"Triune Infomatics Inc","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/triune-infomatics-inc"},{"company":"Mumba Technologies, Inc.","company_id":"mumba-technologies","location":"San Jose, CA","positions":[{"description":"","duration":"Nov 2016 May 2017 7 months","duration_short":"7 months","end_date":"May 2017","start_date":"Nov 2016","subtitle":"Mumba Technologies, Inc.","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/mumba-technologies"},{"company":"Wipro","company_id":"wipro","location":"Chennai Area, India","positions":[{"description":"","duration":"Jul 2007 Feb 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2009","start_date":"Jul 2007","subtitle":"Wipro","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/wipro"}]', '["“Ramyaa is a very talented recruiter. I’ve partnered with Ramyaa on a number of recruiting projects for tech startups in the Bay Area. I was impressed by Ramyaa’s ability to connect with extremely relevant candidates and engage them to the process. In general she handled the toughest projects - effortlessly. That skill seemed to come perfectly naturally to her. Ramyaa would definitely be an asset to any team!”","“Ramyaa is one of the best recruiter I have worked with. she goes above and beyond finding candidates, seeking feedback and keeping the communication alive. I would strongly recommend Ramyaa and she is the best. thanks ”"]']### Assistant: The agent's job is to specialize in recruiting for the construction and accounting/finance industries, while the user is reaching out to the agent today because they need assistance in hiring engineering talents for a startup company.
### Human: Agent: ['Chris Skurat', 'Accomplished Director of Sales with 20 years of experience delivering sustainable revenue and profit gains in competitive markets. An expert in sourcing new clients, developing trusting client relationships, deal negotiation and closing, account management, and client retention. Skilled in communication and collaboration; fosters productive working partnerships and keenly supports team efforts. A dedicated and strategic professional with a proactive approach to achieving and surpassing targets and expectations.', 'Director of Sales, Business Aviation at VisionSafe - EVAS', 'VisionSafe Corporation - EVAS', '[{"company":"VisionSafe Corporation - EVAS","company_id":"visionsafe-corporation","industry":"Aviation and Aerospace Component Manufacturing","location":"Hawaiian Islands","positions":[{"description":"","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"VisionSafe Corporation - EVAS","title":"Director of Sales, Business Aviation"}],"url":"https://www.linkedin.com/company/visionsafe-corporation"},{"company":"Lithium Fire Guard","company_id":"lithium-fire-guard","location":"Teterboro, NJ","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Lithium Fire Guard","title":"Director of Global Sales"}],"url":"https://www.linkedin.com/company/lithium-fire-guard"},{"company":"AMSTAT","company_id":"amstat","location":null,"positions":[{"description":"Develop and execute business strategies based on company goals to promote sales growth and client satisfaction. Consistently meet or exceed sales plans as well as retention and service targets.Establish and maintain relationships with major accounts; lead sales presentations and negotiations, growing customer base and company revenue.Drive digital and print marketing initiatives to drive brand awareness; write and produce materials. Serve as project manager for new initiatives and product rollouts, including ideation and launch for secondary product that has grown into an industry standard.","duration":"Feb 2015 Oct 2019 4 years 9 months","duration_short":"4 years 9 months","end_date":"Oct 2019","start_date":"Feb 2015","subtitle":"AMSTAT","title":"Director of Sales & Customer Service"},{"description":"Consistently met and exceeded department expectations for productivity and accuracy levels. Monitored market conditions, innovations, and competitor activity; adjusted sales approach to address needs. Managed relationships with existing accounts.","duration":"Dec 2003 Feb 2015 11 years 3 months","duration_short":"11 years 3 months","end_date":"Feb 2015","start_date":"Dec 2003","subtitle":"AMSTAT","title":"Sales Manager"},{"description":"Provided technical and program support to global customer base. Prospected and attained new clients. Generated statistical reports specific to clients’ needs.","duration":"Jan 1997 Dec 2003 7 years","duration_short":"7 years","end_date":"Dec 2003","start_date":"Jan 1997","subtitle":"AMSTAT","title":"Sales Consultant/Customer Support"},{"description":"Researched and maintained a database of the international corporate aircraft industry in order to generate and provide precise market information.","duration":"Jan 1995 Jan 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1997","start_date":"Jan 1995","subtitle":"AMSTAT","title":"International Market Liaison"}],"url":"https://www.linkedin.com/company/amstat"},{"company":"Hilton","company_id":"hilton","location":"Greater New York City Area","positions":[{"description":"Followed career path from Front Office Supervisor to Front Desk Manager to Assistant Director of Front Office Operations at Ocean Place Hilton in Long Branch, NJ. Managed front office staff, operations, and administration.","duration":"1990 1995 5 years","duration_short":"5 years","end_date":"1995","start_date":"1990","subtitle":"Hilton","title":"Asistant Director of Front Office Operations"}],"url":"https://www.linkedin.com/company/hilton"}]', '["“Chris is a consummate professional. Aside from knowing his company\'s products and services well, and having the ability to explain them to a layperson in a clear and concise manner, Chris has a strong grasp of industry dynamics. He is also someone you can trust to accomplish what he promises within the estimated time-frame, while keeping you informed along the way. It is truly a pleasure knowing and working with Chris, who is a great asset to Amstat and to the business aviation community. ”","“Chris is the consummate aviation professional. Great resource for aircraft data and industry contacts.”"]'] User: ['Souleymane Hanne', 'Highly motivated and results-oriented with a background in Human Systems SustainmentEngineering specialized in ejection and fixed seats technical repairs, problem solving and technicaltroubleshooting. Seeking a position in the Aerospace and Aeronautical Engineering field.', 'Aerospace Engineer at Robins Air Force Base', 'United States Air Force', '[{"company":"United States Air Force","company_id":"united-states-air-force","industry":"Defense and Space Manufacturing","location":"Warner Robins, Georgia","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Feb 2019","subtitle":"United States Air Force","title":"Aerospace Engineer"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"Hanne Foundation Inc","company_id":"hannefoundationinc","location":"Illinois, United States","positions":[{"description":"Hanne Foundation is a 501(c)3 non-profit organization with the purpose of transforming the health of the population in rural Senegal, one community at a time. Hanne Foundation is a 501(c)3 non-profit organization with the purpose of transforming the health of the population in rural Senegal, one community at a time.","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Hanne Foundation Inc","title":"President"}],"url":"https://www.linkedin.com/company/hannefoundationinc"},{"company":"Home Depot Product & Quality Engineering Laboratory","company_id":null,"location":"Atlanta, GA","positions":[{"description":"• Perform tensile, bending tests on various materials using Instron Machines, Material analysis and dimensional analysis • Conduct torque, torsion, thermal imaging, fit & stability and environmental testing for full expected life cycle • Brainstorm, design and create test setups for the required testing procedures • Analyze, interpret assessment tests and prepare data sheets to inspect results • Determine root cause of failures, non-conformities and drive continuous improvement and best practices","duration":"Mar 2018 Jan 2019 11 months","duration_short":"11 months","end_date":"Jan 2019","start_date":"Mar 2018","subtitle":"Home Depot Product & Quality Engineering Laboratory","title":"Contract Test Engineer Technician"}],"url":""},{"company":"Department of Aerospace Engineering","company_id":null,"location":"Iowa State University","positions":[{"description":"• Manufactured sandwich panels using carbon prepreg and fiberglass on a press panel• Analyzed crack expansion with an aluminum sheet inserted in the sandwich panel for Non- Destructive Evaluation testing• Fabricated carbon pre-peg panels with mixtures of Aerogel and Epoxy for strength testing• Assisted a Graduate student on successfully completing a thesis on evaluation of aerogel as an additive for the creation of synthetic defects in carbon fiber reinforced plastics • Manufactured sandwich panels using carbon prepreg and fiberglass on a press panel• Analyzed crack expansion with an aluminum sheet inserted in the sandwich panel for Non- Destructive Evaluation testing• Fabricated carbon pre-peg panels with mixtures of Aerogel and Epoxy for strength testing• Assisted a Graduate student on successfully completing a thesis on evaluation of aerogel as an additive for the creation of synthetic defects in carbon fiber reinforced plastics","duration":"May 2017 Dec 2017 8 months","duration_short":"8 months","end_date":"Dec 2017","start_date":"May 2017","subtitle":"Department of Aerospace Engineering","title":"Aerospace Composites Research Co-Op"}],"url":""},{"company":"Iowa State University Engineering Community Outreach","company_id":null,"location":"1373 Howe Hall, Iowa State University","positions":[{"description":"• Designed, engaged, and led student Engineering activities• Managed and performed professional events with ISEK and PLTW• Coordinated FIRST LEGO LEAGUE and FIRST LEGO LEAGUE Junior programs • Designed, engaged, and led student Engineering activities• Managed and performed professional events with ISEK and PLTW• Coordinated FIRST LEGO LEAGUE and FIRST LEGO LEAGUE Junior programs","duration":"May 2015 Dec 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2017","start_date":"May 2015","subtitle":"Iowa State University Engineering Community Outreach","title":"Student Engineering Assistant Coordinator"}],"url":""}]', '["Chukwudike C-Madu “Souley is one someone I met in college that displays a high level of persistence and ambition. He does not see an obstacle as an \\"means to an end\\" but rather a new way way to innovate a new solution. Souley possesses a calm aura and curiosity that would be helpful to any team. I definitely recommend Souley as an engineer or any other professional endeavor! ”","Abdullah Hamdan Alghamdi “Souleymane is one of the professionals I knew personally to have a unique and outstanding personality to work and perfectly manage his duties well. He is one of the stars I knew who have grown tremendously. His dedication to the aerospace field and professionalism is astonishing and inspiring. He has remarkably earned the respect of everyone he had worked with in a record time. He has the right mix of dedication and attitude with an artistic vision that turns any environment he works at, or lead, into a successful, result oriented and effective organization. Working with Souleymane has been and will always be a pleasure and I wish him all the best in his career. ”"]']### Assistant: The agent's job is to develop trusting client relationships and negotiate deals, and today the user is reaching out to the agent because they need assistance in sourcing new clients for their aerospace engineering services.
### Human: Agent: ['Jim Casey', 'If your brand is losing its edge because competitors are chipping away at it, or consumers are losing interest, we can probably help.We work with companies to build their brands to be leading competitors in their industries. We also reinvigorate brands so that they are noticed, compete more effectively and convert customers to advocates. We do this through strategic planning which includes research, product positioning and new products. Our creative marketing communications programs deliver your brand message, re-enforcing customer loyalty and reaching and compelling prospects.Our expertise cuts across consumer products & services, health sciences, financial service, retail, higher education and technology industries, and ranges from cosmetics to genetic analyzers to private banking. We work with companies, from start-ups to global brands. Our clients have included corporations, management consulting and marketing communications firms and non-profit organizations.If you would like to know more, contact me and we can have a discussion, without charge.Specialties: Strategic/brand planning, product positioning, communications development and tactical implementation.', 'Casey Communications - brand strategy, planning, positioning, new product support, tactical communications.', 'Casey Communications', '[{"company":"Casey Communications","company_id":null,"location":"Cape Elizabeth, Maine","positions":[{"description":"Casey Communications helps clients win; from start ups to global players in highly competitive industries clients have benefited from our strategic marketing and communications expertise.We offer proven skills in strategic planning and brand development, product positioning, new products launches and tactical communications.www.caseycommunications.biz Casey Communications helps clients win; from start ups to global players in highly competitive industries clients have benefited from our strategic marketing and communications expertise.We offer proven skills in strategic planning and brand development, product positioning, new products launches and tactical communications.www.caseycommunications.biz","duration":"Aug 1989 - Present 32 years 2 months","duration_short":"32 years 2 months","end_date":"Present","start_date":"Aug 1989","subtitle":"Casey Communications","title":"Principal"}],"url":""},{"company":"Workshop","company_id":null,"location":"","positions":[{"description":"Workshop develops successful brand and marketing communications. Our approach is simple: for marketing to work - to be successful in the long-term - there are 3 ingredients: know yourself, know your competition and know your consumers.www.workshop-marketing.com Workshop develops successful brand and marketing communications. Our approach is simple: for marketing to work - to be successful in the long-term - there are 3 ingredients: know yourself, know your competition and know your consumers.www.workshop-marketing.com","duration":"Jan 2011 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Workshop","title":"Brand Director/Strategy"}],"url":""},{"company":"bizzeMe","company_id":null,"location":"Portland, Maine Area","positions":[{"description":"","duration":"2013 Feb 2016 3 years","duration_short":"3 years","end_date":"Feb 2016","start_date":"2013","subtitle":"bizzeMe","title":"Advisory Board"}],"url":""},{"company":"Core 4","company_id":null,"location":"","positions":[{"description":"Core 4 is a team of seasoned marketing communications professionals who have elected to concentrate its firepower on companies and industries that truly make a difference in the world. We focus on healthcare, life science, education, non-profit and other categories actively working toward making our world a better place.www.core4group.com Core 4 is a team of seasoned marketing communications professionals who have elected to concentrate its firepower on companies and industries that truly make a difference in the world. We focus on healthcare, life science, education, non-profit and other categories actively working toward making our world a better place.www.core4group.com","duration":"Oct 2009 Dec 2015 6 years 3 months","duration_short":"6 years 3 months","end_date":"Dec 2015","start_date":"Oct 2009","subtitle":"Core 4","title":"Brand Director"}],"url":""},{"company":"GrayMatter Agency Inc.","company_id":null,"location":"Hingham, MA","positions":[{"description":"Managed strategic planning and communications development for healthcare products companies. Managed strategic planning and communications development for healthcare products companies.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"GrayMatter Agency Inc.","title":"Director of Client Services"}],"url":""},{"company":"PARTNERS & Simons","company_id":"partners-simons","location":"","positions":[{"description":"Strategic planning and client service; new business development Strategic planning and client service; new business development","duration":"1998 2009 11 years","duration_short":"11 years","end_date":"2009","start_date":"1998","subtitle":"PARTNERS & Simons","title":"Senior Brand Director/Consultant"}],"url":"https://www.linkedin.com/company/partners-simons"},{"company":"Hill Holliday","company_id":"hill-holliday","location":"","positions":[{"description":"Client representative for key health science group accounts. Clients included GE Healthcare (Europe), Candela Corporation, Covidien and others.New business strategist. Client representative for key health science group accounts. Clients included GE Healthcare (Europe), Candela Corporation, Covidien and others.New business strategist.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Hill Holliday","title":"Consultant, Health Sciences Group"}],"url":"https://www.linkedin.com/company/hill-holliday"},{"company":"Emerson Lane Fortuna","company_id":null,"location":"","positions":[{"description":"Director - client service, media, research, PR Director - client service, media, research, PR","duration":"1986 1989 3 years","duration_short":"3 years","end_date":"1989","start_date":"1986","subtitle":"Emerson Lane Fortuna","title":"Senior Vice President - Director of Client Services and Research"}],"url":""},{"company":"ingalls quinn & johnson","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Senior Vice President, Group Account Director Senior Vice President, Group Account Director","duration":"1982 1986 4 years","duration_short":"4 years","end_date":"1986","start_date":"1982","subtitle":"ingalls quinn & johnson","title":"Senior Vice President - Group Account Director"}],"url":""}]', '["Richard Batt “It\'s been my pleasure to work with Jim on several major projects. He is an astute, insightful brand strategist and one of the most articulate presenters I\'ve known. He is also very pro-active and smart about managing projects that have many deliverables, tight deadlines and high expectations. His deep experience in various categories from consumer to healthcare has proven valuable on many levels. Best of all, he\'s a genuinely good guy who knows how to be a straight shooter yet respectful at the same time.”","Joachim Pabst “Jim is an open minded marketing specialist with a lot of experience in international advertising. I know his expertise in health marcomms when he worked at partners & simon in Boston. I liked to deal with him very much and it was fun to work with him as he was allways highly professional. The only thing I didn\'t like, was him allways saying \\"I want to be owner of the strategy\\". However I can just recommend him with warmest regards.”"]'] User: ['Anna Holowetzki', 'I build brands people love. I am a strategist who sees unnoticed opportunities, an empath who can anticipate needs and wants, and a storyteller who helps brands find their truth—and share it. Strengths: Brand Development, Insight Generation, Marketing & Communications, Product Development, Customer Experience, Omnichannel Strategic Planning, Leading Teams', 'Strategy Director at Doner', 'Doner', '[{"company":"Doner","company_id":"doner","industry":"Marketing and Advertising","location":"Los Angeles, California","positions":[{"description":"I\'m defining and elevating global brands by connecting insights to market strategy. Collaborating across teams, departments, and agencies, I am tackling client issues that span the spectrum of strategy—from user experience and content, to product innovation and service design.","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Doner","title":"Strategy Director"}],"url":"https://www.linkedin.com/company/doner"},{"company":"Pandemic Pause","company_id":null,"location":"Portland, Oregon","positions":[{"description":"During the pandemic, I used my employment gap to launch a new brand—one that levels the playing field for women in wealth. Working with the founders, I built the brand voice, messaging, and go-to-market strategy for a startup that helps women own their financial futures.","duration":"Mar 2021 Jun 2021 4 months","duration_short":"4 months","end_date":"Jun 2021","start_date":"Mar 2021","subtitle":"Pandemic Pause","title":"Brand Strategist"}],"url":""},{"company":"Vista Capital Partners","company_id":"vista-capital-partners","location":"Portland, Oregon","positions":[{"description":"I built Vista\'s first-ever brand and marketing program from the ground up. I set a brand vision, led a team, and executed an omnichannel plan to bring the company\'s purpose to life. • Led a major rebrand, including creative conceptualization, strategy, and rollout of a new brand identity and customer experience across online and offline touchpoints.• Built and led a team of agency partners, writers, designers, and other creatives, cultivating strengths and motivating the team to meet high standards.• Built and executed a marketing mix that included digital, social, content, creative, advertising, PR, SEO, events, campaigns, product development, and community engagement.• Designed and launched financial products, a sustainable investment portfolio, and The Purpose Project—a life planning business line for retirees.In three years, we tripled our website traffic and grew the business by 50%. My mission was simple: to create brand joy.","duration":"Jun 2018 Jan 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2021","start_date":"Jun 2018","subtitle":"Vista Capital Partners","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/vista-capital-partners"},{"company":"Kinesis","company_id":"kinesis-team","location":"Portland, Oregon","positions":[{"description":"At Kinesis, I built brand experiences people love. I developed brand and marketing strategies for product, experience, and business challenges, embracing digital as a central driver of transformation. • Conducted research to understand clients’ industries, audiences critical to their success, and trends affecting their businesses.• Led a team of strategists, designers, and writers to turn insights into a strong strategic position to achieve brand and business goals. • Led all aspects of brand strategy, including naming, identity, positioning, messaging, and development of channel-right narratives to inspire and engage.Kinesis is where I learned how to use brand as a force for good and the best marketing strategy ever: care.","duration":"May 2016 Jun 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2018","start_date":"May 2016","subtitle":"Kinesis","title":"Senior Strategist"}],"url":"https://www.linkedin.com/company/kinesis-team"},{"company":"The World","company_id":null,"location":"","positions":[{"description":"I took a year to travel, roam, and wander. Not always in that order.","duration":"Apr 2015 Apr 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2016","start_date":"Apr 2015","subtitle":"The World","title":"Traveler"}],"url":""},{"company":"Cambia Health Solutions","company_id":"cambia-health-solutions","location":"Portland, Oregon","positions":[{"description":"At Cambia, I worked with hopeful entrepreneurs to launch healthcare startups. I studied consumers, markets, and competitors and collaborated with a variety of personalities to take concepts from idea to execution.• Engaged and grew a network of entrepreneurs, alumni, mentors, professional resources, and donors.• Pinpointed unmet needs, validated concepts with market testing, and translated insights into consumer-facing narratives and solutions.• Designed go-to-market and launch strategies for new businesses and products. My team reviewed more than 600 ideas and launched three startups. It was here I learned great ideas are abundant. More important, however, is great implementation.","duration":"Dec 2011 Apr 2015 3 years 5 months","duration_short":"3 years 5 months","end_date":"Apr 2015","start_date":"Dec 2011","subtitle":"Cambia Health Solutions","title":"Consumer Insights Specialist"}],"url":"https://www.linkedin.com/company/cambia-health-solutions"},{"company":"Oregon Health Authority","company_id":"oregon-health-authority","location":"Salem, Oregon","positions":[{"description":"My time at OHA taught me how to tell stories with data. Using qualitative and quantitative research methods, I represented the voice of consumers. • Developed statistical models and completed analysis for Oregon Population Survey, a survey of 10,000 Oregonians.• Analyzed Medicaid data and efficacy of marketing on enrollment among Mexican, Vietnamese, and Russian populations.• Cultivated and managed trusted relationships with community partners, consultants, and stakeholders. OHA is where I learned the best insights lie between what people say and what people do.","duration":"Jul 2010 Dec 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2011","start_date":"Jul 2010","subtitle":"Oregon Health Authority","title":"Research Analyst"}],"url":"https://www.linkedin.com/company/oregon-health-authority"}]', '["“A strategic thinker, innovator, and brand champion with a passion for understanding customers, Anna is curious, creative, adaptable, and incisive--and an absolute joy to work with. Over and over, I\'ve seen Anna promote new products and programs and craft marketing copy with incredible insight and finesse. She has the remarkable gift of being able to elevate whatever she touches (even when it\'s already good)--and she knows how to inspire excellence in others. As a marketing leader, Anna is one to keep your eyes on. She is pure marketing genius. ”","“I had the pleasure of collaborating with Anna on many branding and marketing initiatives during our time together at Kinesis. As a designer, I always appreciated Anna’s attention to detail, eye for design, and the energy that she brought to every project. She was always a partner and advocate for our clients and led projects with careful consideration of their needs and potential. You can count on Anna to work alongside her team to see a project through from strategy to execution.”"]']### Assistant: The agent's job is to provide strategic brand planning and communications support, while today the user is reaching out to the agent because they need assistance in defining and elevating their global brand strategy to connect insights to market strategy and tackle client issues.
### Human: Agent: ['Charles Thompson', 'Over the last half-decade I have specialized in Nimsoft, now CA UIM, in the midst of a global, network-centric MSP. I have been hands-on and in the forefront of multiple strategic implementations, as well as creator and owner for many pre-production and production solutions. My trademark is a passion for making a difference, a broad and deep technical understanding, extraordinary communication skills, and a focus on improving operational decision support.', 'Retired from independent consultancy', 'Independant Consultant (Self Employed)', '[{"company":"Independant Consultant (Self Employed)","company_id":"independant-consultant-self-employed-","industry":"Information Technology and Services","location":"","positions":[{"description":"Gone fishing! Gone fishing!","duration":"Aug 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Independant Consultant (Self Employed)","title":"Retired"}],"url":"https://www.linkedin.com/company/independant-consultant-self-employed-"},{"company":"Self","company_id":null,"location":"United States","positions":[{"description":"I can help the CA UIM team solve problems, polish their offerings, adapt to new technologies, and maximize the ROI from performance, capacity, and availability management efforts. I can help the CA UIM team solve problems, polish their offerings, adapt to new technologies, and maximize the ROI from performance, capacity, and availability management efforts.","duration":"Sep 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Self","title":"Seeking to help CA UIM customers get the most from their investment - affordable part time services"}],"url":""},{"company":"Aspire Technical Professionals","company_id":"aspire-technical-professionals","location":"","positions":[{"description":"Implementation and continuous improvement of Computer Associates Unified Infrastructure Management versions 8.x. Implementation and continuous improvement of Computer Associates Unified Infrastructure Management versions 8.x.","duration":"Dec 2015 Sep 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2017","start_date":"Dec 2015","subtitle":"Aspire Technical Professionals","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/aspire-technical-professionals"},{"company":"Tata Communications","company_id":"tata-communication","location":null,"positions":[{"description":"Providing continuous improvement and innovation for the Advanced Solutions Division within Tata Communications. Dedicated to the refinement of the suite of integrated systems which enable the delivery of leading edge services to our Premier clients. Specializing in the application of CA UIM to support complex network based global solutions ranging from mobile telephony to unified conferencing.","duration":"Sep 2013 Nov 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2015","start_date":"Sep 2013","subtitle":"Tata Communications","title":"Front Office OSS Platform Lead"},{"description":"Leading a high performing team towards the goal of transparency - a state where we and our customers share the same detailed understanding of what is happening in our global data centers - from Santa Clara to Singapore.Hands on implementation of CA Nimsoft OSS systems for hundreds of accounts ranging from Formula One, to Jaguar Land Rover, to Carnival Cruise Lines.Partner & Progress award winner in 2013 for F1 cross-functional contributions.","duration":"Jun 2011 Sep 2013 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2013","start_date":"Jun 2011","subtitle":"Tata Communications","title":"Director - Analytics & Reporting"}],"url":"https://www.linkedin.com/company/tata-communication"},{"company":"Compuware","company_id":"compuware","location":"","positions":[{"description":"Creating breakthrough improvements in the delivery of technology services, based on three decades of success in development, QA, operations, outsourcing, and services management. Key member of the Vantage Version 11 Swat team, aimed at delivering unified business-centric service management to IT services organizations. Creating breakthrough improvements in the delivery of technology services, based on three decades of success in development, QA, operations, outsourcing, and services management. Key member of the Vantage Version 11 Swat team, aimed at delivering unified business-centric service management to IT services organizations.","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Compuware","title":"Application Performance Management Consultant"}],"url":"https://www.linkedin.com/company/compuware"},{"company":"BearingPoint Inc.","company_id":"bearingpoint","location":"","positions":[{"description":"Hands on management for deployment and support of global applications in an outsourcing environment. Leader for a team responsible for preproduction and production datacenter environments, active directory, global field server infrastructure. Hands on management for deployment and support of global applications in an outsourcing environment. Leader for a team responsible for preproduction and production datacenter environments, active directory, global field server infrastructure.","duration":"Apr 2000 2007 7 years","duration_short":"7 years","end_date":"2007","start_date":"Apr 2000","subtitle":"BearingPoint Inc.","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/bearingpoint"},{"company":"KPMG","company_id":"kpmg-us","location":"","positions":[{"description":"Responsible for the development and implementation of key components of KWorld 2.0 - a global web-based knowledge management application that was the centerpiece of the KPMG globalization strategy. Responsible for the development and implementation of key components of KWorld 2.0 - a global web-based knowledge management application that was the centerpiece of the KPMG globalization strategy.","duration":"Aug 1999 Apr 2000 9 months","duration_short":"9 months","end_date":"Apr 2000","start_date":"Aug 1999","subtitle":"KPMG","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/kpmg-us"},{"company":"Master Software Technology","company_id":null,"location":"","positions":[{"description":"Combined services delivery to clients during the day, and business management nights and weekends, to build a small technology-consulting firm into a multi-million dollar business. Clients included MFS Investment Management, Boston MA, leading a team as a subcontractor to Wang Labs, supervising several projects with over one million in annual billings. Combined services delivery to clients during the day, and business management nights and weekends, to build a small technology-consulting firm into a multi-million dollar business. Clients included MFS Investment Management, Boston MA, leading a team as a subcontractor to Wang Labs, supervising several projects with over one million in annual billings.","duration":"Jul 1997 Sep 1999 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 1999","start_date":"Jul 1997","subtitle":"Master Software Technology","title":"Senior Consultant"}],"url":""},{"company":"Getronics","company_id":"kpn","location":"","positions":[{"description":"Conceived, designed, built, tested and operated the middleware that ran all internal Wang systems for over ten years. Developed and supported key internal systems for Wang Labs, including order processing, direct mail, contact management, problem management, and distributed applications design. Presided over new technology introduction ranging from global middleware solutions to PC based mobile computing, and including the application of AI to hardware diagnostics. Conceived, designed, built, tested and operated the middleware that ran all internal Wang systems for over ten years. Developed and supported key internal systems for Wang Labs, including order processing, direct mail, contact management, problem management, and distributed applications design. Presided over new technology introduction ranging from global middleware solutions to PC based mobile computing, and including the application of AI to hardware diagnostics.","duration":"Oct 1983 Aug 1997 13 years 11 months","duration_short":"13 years 11 months","end_date":"Aug 1997","start_date":"Oct 1983","subtitle":"Getronics","title":"Software Architect, IT Management"}],"url":"https://www.linkedin.com/company/kpn"}]', '["Mike Johnson “Charlie is very goal oriented and has great ideas in finding ways to improve the overall OSS/BSS performance by utilizing his technical experiences with various monitoring and reporting platforms. His technical knowledge is top-notch and he is a key contributor to any IT organization.”","Saji PK “Charlie possess Hands on experience in implementation of CA Nimsoft OSS systems and was very instrumental in design, implementation and creating a robust support process for the CA Nimosft platform for our managed Hosting business. Charlie is well respected with in the team for his extra ordinary ability to troubleshoot complex application performance related issues. He has been my ‘go-to’ man when I see a complex issue and have great respect for his ability to comprehend, honesty and the clarity which he brings to any situation. He has brought in significant improvements in our business with his decades of experience and can confidently mention that Charlie is one of the dedicated, process driven and detail oriented person I had worked with !”"]'] User: ["Christine O'Brien", 'Senior executive with in depth experience in the technology arena managing application development, infrastructure, finance, HR, outsourcing, risk & compliance, vendor & contracts management expertise.Specialties: OutsourcingFinanceTechnologyVendor ManagementContracts', 'Retired', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Retired","title":"Retired"}],"url":""},{"company":"ACE Group","company_id":"chubb","location":"","positions":[{"description":"Responsible for IT Security & Compliance, IT Risk Management, Application Outsourcing, Vendor Management, Contracts, IT Finance. Responsible for IT Security & Compliance, IT Risk Management, Application Outsourcing, Vendor Management, Contracts, IT Finance.","duration":"2009 Jun 2015 6 years","duration_short":"6 years","end_date":"Jun 2015","start_date":"2009","subtitle":"ACE Group","title":"Executive Vice President, Information Technology Chief Administrative Officer"}],"url":"https://www.linkedin.com/company/chubb"},{"company":"BNY Mellon","company_id":"bny-mellon","location":"","positions":[{"description":"Responsible for Service Level Management, Application Outsourcing, Employee Engagement, Program Management Office, Financial Relationship Management. Responsible for Service Level Management, Application Outsourcing, Employee Engagement, Program Management Office, Financial Relationship Management.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"BNY Mellon","title":"Senior Vice President, Information Technology Chief Administrative Officer"}],"url":"https://www.linkedin.com/company/bny-mellon"},{"company":"Mellon Financial","company_id":"mellon-financial","location":"","positions":[{"description":"Responsible for Application Outsourcing, Employee Engagment, Program Office, Technology Strategy, Merger & Acquisition Activity. Responsible for Application Outsourcing, Employee Engagment, Program Office, Technology Strategy, Merger & Acquisition Activity.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Mellon Financial","title":"Senior Vice President, Technology Chief of Staff"}],"url":"https://www.linkedin.com/company/mellon-financial"}]', '["John Weber “One of Chris’s responsibilities in her role at ACE Insurance is overseeing ACE’s Strategic Vendor partner programs. In this capacity, Chris is one of the best I have had the opportunity to work with. She is tough, but fair. She has high expectations for her Strategic Vendor partners and will clearly communicate when a partner is and is not meeting those expectations. In the instances where a partner is meeting expectations, she acknowledges what is working. In those instances where a partner has not met her expectations (very rare for my company, of course) she is very open to realistic logical reasons as to why as long as there are actionable plans to rectify.”","William Hurd “Christine transformed a broken, poor performing Finance/Budget Planning/Contract and Vendor Management organization into a world class, high performing operation. Her efforts have been recognized by ACE Executive Management as instrumental in the maturing of the Global Systems organization. As CIO of a $10b division of ACE often reach out to Chris for guidance and advice. She is respected by her peer’s and staff and consider one of the critical “change agents” at ACE.”"]']### Assistant: The agent's job is to provide IT consulting services, and today, the agent is reaching out to the user because they need assistance in optimizing their application development and infrastructure management processes.
### Human: Agent: ['Ivan J. Vikin, Certified Fraud Examiner', 'PROFILE OVERVIEW* Army veteran and U.S. Coast Guard Academy graduate. Retired from Federal Law Enforcement with a proven track record of leadership and success in large and small organizations.* Experienced leader in high-stress, high-profile situations involving criminal law enforcement, maritime law enforcement, interdiction and security operations.* Certified Fraud Examiner.* Creative thinker who has experience incubating innovative ideas from concept to reality. Assisted TSCM America in expanding sales throughout different market segments via digital marketing. * Flexible service provider with experience in matching capabilities to unmet customer needs both domestic and international.* Mentor to my team with a passion for professional development.* Graduate of Research Electronics International and other training providers to perform complex technical security eavesdropping device detection (TSCM), electronic espionage, and emerging threats and vulnerabilities CORE STRENGTHSComplex Criminal InvestigationsTeam LeadershipCross Functional ManagementCurriculum ManagementTSCM OperationsTraining InstructorCounter Economic EspionagePhysical SecurityFraud InvestigationsDisaster/ Incident ResponseExecutive Protection Training and Staff DevelopmentMedia Relations - Public Affairs', 'Director of Operations', 'TSCM America', '[{"company":"TSCM America","company_id":"tscm-america","industry":"Security and Investigations","location":"","positions":[{"description":"TSCM America is the leader in providing professional counter espionage services.TSCM Services include electronic bug sweeps, wireless network analysis, technical counter surveillance inspections and TSCM consulting to corporations, government agencies, military and private clients. Our mission is to protect and safeguard your sensitive information and confidential communications from potential eavesdropping threats and attacks. TSCM America is the leader in providing professional counter espionage services.TSCM Services include electronic bug sweeps, wireless network analysis, technical counter surveillance inspections and TSCM consulting to corporations, government agencies, military and private clients. Our mission is to protect and safeguard your sensitive information and confidential communications from potential eavesdropping threats and attacks.","duration":"Jan 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Jan 2017","subtitle":"TSCM America","title":"Manager of Operations"}],"url":"https://www.linkedin.com/company/tscm-america"},{"company":"Pure Barre","company_id":"pure-barre","location":"Plano, Texas, United States","positions":[{"description":"Co-Owner of two fitness studios - Pure Barre Plano and Pure Barre North Plano. Pure Barre is taught by highly-trained, highly skilled teachers. Pure Barre features three class formats that deliver an effective total-body workout focused on low impact, high-intensity movements that lift and tone muscles and improve strength, agility and flexibility. Co-Owner of two fitness studios - Pure Barre Plano and Pure Barre North Plano. Pure Barre is taught by highly-trained, highly skilled teachers. Pure Barre features three class formats that deliver an effective total-body workout focused on low impact, high-intensity movements that lift and tone muscles and improve strength, agility and flexibility.","duration":"Jan 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Pure Barre","title":"Business Owner"}],"url":"https://www.linkedin.com/company/pure-barre"},{"company":"Texas Association of Licensed Investigators (TALI)","company_id":"texas-association-of-licensed-investigators-tali-","location":"IJVikin@gmail.com 617-650-5363 http://www.linkedin.com/in/ivanvikin","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Texas Association of Licensed Investigators (TALI)","title":"Magazine Editor - The Texas Investigator"}],"url":"https://www.linkedin.com/company/texas-association-of-licensed-investigators-tali-"},{"company":"US Environmental Protection Agency (EPA)","company_id":"us-epa","location":null,"positions":[{"description":"","duration":"May 2015 Sep 2015 5 months","duration_short":"5 months","end_date":"Sep 2015","start_date":"May 2015","subtitle":"US Environmental Protection Agency (EPA)","title":"Senior Policy Adviser to the Director, Criminal Investigation Division (CID)"},{"description":"","duration":"Oct 2009 May 2015 5 years 8 months","duration_short":"5 years 8 months","end_date":"May 2015","start_date":"Oct 2009","subtitle":"U.S. EPA Criminal Investigation Division","title":"Special Agent in Charge"},{"description":"","duration":"Sep 2005 Oct 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Oct 2009","start_date":"Sep 2005","subtitle":"U.S. EPA Criminal Investigation Division","title":"Assistant Special Agent in Charge"},{"description":"","duration":"Aug 1998 Aug 2005 7 years 1 month","duration_short":"7 years 1 month","end_date":"Aug 2005","start_date":"Aug 1998","subtitle":"U.S. EPA Criminal Investigation Division","title":"Resident Agent in Charge"},{"description":"","duration":"Aug 1994 Aug 1998 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 1998","start_date":"Aug 1994","subtitle":"U.S. EPA Criminal Investigation Division","title":"Special Agent"}],"url":"https://www.linkedin.com/company/us-epa"},{"company":"Mecklenburg County Volunteer Fire Department","company_id":null,"location":"Charlotte, North Carolina","positions":[{"description":"Performed public safety work involving the protection of life and property by fighting fires, responding to emergency incidents. Participated in continuing education / training, and station and equipment maintenance activities. Performed public safety work involving the protection of life and property by fighting fires, responding to emergency incidents. Participated in continuing education / training, and station and equipment maintenance activities.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Mecklenburg County Volunteer Fire Department","title":"Firefighter"}],"url":""},{"company":"Consultant","company_id":null,"location":"Greater New Orleans Area","positions":[{"description":"* Ensured compliance with U.S. Coast Guard rules, regulations and policies.* Performed internal investigations and audits.* Liaison with state and federal regulatory authorities. * Developed internal policies, procedures, and oil spill control plans.* Routinely prepared reports and memos related to governance, due diligence, and compliance. * Ensured compliance with U.S. Coast Guard rules, regulations and policies.* Performed internal investigations and audits.* Liaison with state and federal regulatory authorities. * Developed internal policies, procedures, and oil spill control plans.* Routinely prepared reports and memos related to governance, due diligence, and compliance.","duration":"Jun 1994 Jul 1994 2 months","duration_short":"2 months","end_date":"Jul 1994","start_date":"Jun 1994","subtitle":"Consultant","title":"Orleans Levee Board"}],"url":""},{"company":"U.S. Coast Guard","company_id":"uscoastguard","location":null,"positions":[{"description":"From 1990 to 1994, I served as a Marine Investigator and Marine Inspector at Marine Safety Office New Orleans. I investigated maritime accidents, deaths, and injuries, and performed hull, safety and machinery inspections aboard offshore supply vessels, passenger vessels, tank barges, offshore \\"jack up\\" rigs, etc.","duration":"Sep 1990 May 1994 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 1994","start_date":"Sep 1990","subtitle":"U.S. Coast Guard","title":"Officer"},{"description":"Served aboard two High Endurance Cutters (WHEC Boutwell and WHEC Mellon), while stationed in Seattle, Wa. Served as a Deck Watch Officer, Assistant Operations Officer, Engineer Officer of the Watch, Supervisor over Electrical Division, and Education / Training Officer.","duration":"Aug 1988 Aug 1990 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 1990","start_date":"Aug 1988","subtitle":"U.S. Coast Guard","title":"Officer"}],"url":"https://www.linkedin.com/company/uscoastguard"},{"company":"US Army","company_id":"us-army","location":"Fort Leonard Wood, Missouri, United States","positions":[{"description":"","duration":"1983 1984 1 year","duration_short":"1 year","end_date":"1984","start_date":"1983","subtitle":"US Army","title":"Combat Engineer"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Diana L Lundelius, CHMM “I had the honor of knowing Ivan and being a fellow Enforcement colleague when Ivan was Special Agent in Charge of CID at EPA Region 6. Under his tenure, Region 6 successfully prosecuted a number of high profile criminal environmental cases, and collaborated on the arrest and capture of several wanted EPA criminals. His service to EPA included some measure of personal sacrifice which law enforcement officers often risk, and we at Region 6 will always be grateful for his significant contributions.”","Patricia H. (Patty) Yznaga Robertson “Over the last five years I\'ve grown to know Ivan through his involvement with the Texas Environmental Enforcement Task Force and also from prosecuting environmental criminal cases assigned to his Special Agents. As the Special Agent in Charge of the U.S. EPA Region 6 Office in Dallas, Texas, Ivan brought noteworthy and innovative ideas to our efforts in Texas to tackle environmental crimes. In an effort to nurture a partnership between Texas and federal law enforcement communities, Ivan was able to bridge the gap between the state and federal governmental agencies. Ivan also brought greater transparency to Region 6 in his effort to create greater accountability to the public. Ivan is a dedicated, experienced leader who is not afraid to roll up his sleeves and get the job done. Leadership, partnership building and nurturing are his strengths. I would highly recommend Ivan for any position in the government or private sector that requires a seasoned and motivated professional.”"]'] User: ['Courtney Davis Walker', 'Highly-motivated and seasoned Communications professional with diverse experience in public relations, media relations, event planning and execution, corporate philanthropy, corporate and non-profit marketing.', 'Founder, Full Court Press', 'Full Court Press', '[{"company":"Full Court Press","company_id":null,"location":"Greater New York City","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Full Court Press","title":"Founder"}],"url":""},{"company":"Self-Employed","company_id":"self-employed_1063","location":"Greater New York City Area","positions":[{"description":"Seasoned Communications professional with diverse experience in public relations, media relations, event planning and execution, corporate philanthropy, corporate and non-profit marketing. Seasoned Communications professional with diverse experience in public relations, media relations, event planning and execution, corporate philanthropy, corporate and non-profit marketing.","duration":"Sep 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Self-Employed","title":"Public Relations and Special Events Consultant"}],"url":"https://www.linkedin.com/company/self-employed_1063"},{"company":"The Bedford Playhouse","company_id":"the-bedford-playhouse","location":"","positions":[{"description":"","duration":"Jul 2020 Jan 2022 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2022","start_date":"Jul 2020","subtitle":"The Bedford Playhouse","title":"Director, Marketing & Communications"}],"url":"https://www.linkedin.com/company/the-bedford-playhouse"},{"company":"Food Bank for Westchester","company_id":"feeding-westchester","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2015 Jul 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2016","start_date":"Jun 2015","subtitle":"Food Bank for Westchester","title":"Director of Marketing and Communications"}],"url":"https://www.linkedin.com/company/feeding-westchester"},{"company":"Ketchum","company_id":"ketchum","location":null,"positions":[{"description":"","duration":"Jan 2013 May 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2015","start_date":"Jan 2013","subtitle":"Ketchum","title":"Managing Account Supervisor, Corporate Practice"},{"description":"","duration":"Apr 2010 Dec 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 2012","start_date":"Apr 2010","subtitle":"Ketchum Public Relations","title":"Account Supervisor, Brand Marketing/Consumer Technology Practice"}],"url":"https://www.linkedin.com/company/ketchum"},{"company":"Fox Business Network","company_id":"fox-business-network","location":"","positions":[{"description":"assist with production duties on Fox Business dayside programming as needed. assist with production duties on Fox Business dayside programming as needed.","duration":"Dec 2009 Apr 2010 5 months","duration_short":"5 months","end_date":"Apr 2010","start_date":"Dec 2009","subtitle":"Fox Business Network","title":"Freelance Production"}],"url":"https://www.linkedin.com/company/fox-business-network"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2009 Apr 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2010","start_date":"Jan 2009","subtitle":"Freelance","title":"Journalist/Events/PR"}],"url":""},{"company":"NEW YORK FILM ACADEMY/NBC NEWS DIGITAL JOURNALISM PROGRAM","company_id":null,"location":"","positions":[{"description":"Pitched stories, produced, shot, wrote and edited packages for; Proficient in Final Cut Pro Editing Systems and shooting with DV CamerasExperience working with sound mixing equipment and lighting systems Pitched stories, produced, shot, wrote and edited packages for; Proficient in Final Cut Pro Editing Systems and shooting with DV CamerasExperience working with sound mixing equipment and lighting systems","duration":"Jul 2009 Aug 2009 2 months","duration_short":"2 months","end_date":"Aug 2009","start_date":"Jul 2009","subtitle":"NEW YORK FILM ACADEMY/NBC NEWS DIGITAL JOURNALISM PROGRAM","title":"NY Film Academy"}],"url":""},{"company":"TELEMUNDO NETWORK","company_id":null,"location":"","positions":[{"description":"Coordinated events surrounding the 2009 Latin Billboard AwardsPlanned cocktail reception for Telemundo President and guestsExecuted red carpet interviews with Telemundo talent and executives Coordinated events surrounding the 2009 Latin Billboard AwardsPlanned cocktail reception for Telemundo President and guestsExecuted red carpet interviews with Telemundo talent and executives","duration":"Apr 2009 Apr 2009 1 month","duration_short":"1 month","end_date":"Apr 2009","start_date":"Apr 2009","subtitle":"TELEMUNDO NETWORK","title":"FREELANCE EVENT PRODUCER"}],"url":""},{"company":"NBC Universal","company_id":"nbcuniversal-inc-","location":null,"positions":[{"description":"Managed internal and external client hospitality programs including Wimbledon, Ryder Cup and executive meetingsMerchandise Manager for the 2008 NBC-GE Beijing Olympic Hospitality Program, which serviced more than 1000corporate clients","duration":"May 2008 Dec 2008 8 months","duration_short":"8 months","end_date":"Dec 2008","start_date":"May 2008","subtitle":"NBC Universal","title":"Manager, Ad Sales Corporate Events"},{"description":"","duration":"Jul 2001 Dec 2008 7 years 6 months","duration_short":"7 years 6 months","end_date":"Dec 2008","start_date":"Jul 2001","subtitle":"NBC Universal","title":"Corporate Communications/Corporate Events and Philanthropy"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"NBC PAGE PROGRAM","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2001 Jun 2002 1 year","duration_short":"1 year","end_date":"Jun 2002","start_date":"Jul 2001","subtitle":"NBC PAGE PROGRAM","title":"Page"}],"url":""}]', '["Marty Marston “I was fortunate to have a unique relationship with Courtney when I was responsible for PR at IKEA US. At that time Courtney was a key and influential member of our Ketchum account team. She continually demonstrated her talent and ability to build and nurture relationships which strengthened our successful collaborative partnership. She made it a priority to understand our strategic objectives, by offering insightful strategic council she aligned her team\'s initiatives to deliver highly successful outcomes. She is a true PR pro who also embodies the ability to have fun and make hard work enjoyable.”","Kevin Sullivan “Courtney is a rare talent. As a strategist, she has excellent media/PR instincts. She is bright, extremely creative and an excellent writer. She\'s also a team player, respected by her colleagues and reporters alike...and one of the best relationship builders I\'ve ever worked with. In recent years, we\'ve hired Courtney to assist with media training. She has done an excellent job and always delivers for our clients. She is absolutely one of the finest people I\'ve had the pleasure of working with.”"]']### Assistant: The agent's job is to provide professional counter espionage services, and today the user is reaching out to the agent because they need assistance with public relations and media relations for an upcoming corporate event.
### Human: Agent: ['Amber Miller - Product Launch Virtual Assistant', 'I am the CEO of a unique Virtual Assistant and Ecommerce Support Team who provides business services to coaches, consultants and online business owners.Specialties: Includes ecommerce, shopping cart set up and maintenance, list building, ezine management, launch management and more! Learn more at www.SmartToFinish.com', 'Technical and Marketing Virtual Assistant Agency /Online Business Manager and Infusionsoft Diva', 'Smart To Finish Office Solutions', '[{"company":"Smart To Finish Office Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2004 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Jun 2004","subtitle":"Smart To Finish Office Solutions","title":"Owner"}],"url":""}]', '["“I have been working with Amber a brief amount of time - since March of this year. That being said, I work with a number of different business owners in a variety of industries but few have impressed me as much as this young lady. Incredibly smart, hard-working, professional - she has built an incredibly successful business yet maintains a caring attitude about her clients. I actually plan to use her virtual assistant services for a project I will be working on later this year! She\'s also incredibly technically savvy in terms of her online services. She also has great employees - which says a lot about her and her company. If you are an entrepreneur trying to \\"do it all\\" I recommend that you contact this company. ”","“If you\'re looking for an A-Plus Virtual Assistant, I would highly recommend Amber Miller. She is a team player and does exceptional work. Please feel free to message me if you need any other recommendation.”"]'] User: ['Bob Ginn', 'My wife and I have had an online retail store since 2005. We specialize in clothing, leather goods (belts, ties, shoes and purses) and accessories. Additionally we carry jewelry and scarves.', 'Retired at N:A', 'N:A', '[{"company":"N:A","company_id":null,"location":"Jacksonville, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"N:A","title":"Retired"}],"url":""},{"company":"Shop Claudia\'s LLC","company_id":null,"location":"Roswell, Georgia","positions":[{"description":"","duration":"Jul 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Shop Claudia\'s LLC","title":"President"}],"url":""},{"company":"Century Consultants, LTD.","company_id":null,"location":"","positions":[{"description":"I served for 3 1/2 years as President of Century Consultants, Ltd. and Vice President of Educational Services, ASM Research. Prior to joining ASM Research, I held senior positions in management and sales at CORE Education and Consulting Solutions, Inc. and KC Management Group. From 1977 to 2004, I was with IBM® where I worked in the K-12 education space for 14 years in several positions including Principal in IBM\'s Business Consulting Services (BCS) Strategy and Change Practice. I was also responsible for creating and overseeing IBM\'s K-12 Internet consulting and services strategy and was recognized by IBM as an Executive Consultant for the Education Industry. Additionally, I have managed sales and technical service personnel in the support of small and mid-size companies in distribution, manufacturing, retail sales, medical care and banking.I have a BS from The United States Military Academy, West Point and Management Certificate in Business Management from Tulane University.Specialtiespublic sector sales and services, management, strategic planning","duration":"Jan 2009 Jul 2012 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2012","start_date":"Jan 2009","subtitle":"Century Consultants, LTD.","title":"President"}],"url":""},{"company":"CORE Education and Consulting Solutions","company_id":null,"location":"","positions":[{"description":"Bob is responsible for establishing the US strategy for CORE Education by listening to the needs of the CORE clients and developing solutions from the resources of CORE Education, either internally or through our large network of affiliates. Bob helps build relationships with leading companies and strengthens ongoing partnerships with our clients. Bob is responsible for establishing the US strategy for CORE Education by listening to the needs of the CORE clients and developing solutions from the resources of CORE Education, either internally or through our large network of affiliates. Bob helps build relationships with leading companies and strengthens ongoing partnerships with our clients.","duration":"Sep 2007 Dec 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2008","start_date":"Sep 2007","subtitle":"CORE Education and Consulting Solutions","title":"Exec Vice President"}],"url":""},{"company":"Harry Norman, Realtors","company_id":"harry-norman-realtors","location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Harry Norman, Realtors","title":"Realtor"}],"url":"https://www.linkedin.com/company/harry-norman-realtors"},{"company":"IBM","company_id":"ibm","location":"","positions":[{"description":"","duration":"Jan 1977 Feb 2004 27 years 2 months","duration_short":"27 years 2 months","end_date":"Feb 2004","start_date":"Jan 1977","subtitle":"IBM","title":"Principal, Business Consulting Services"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Tim Touchton “As an IBM Systems Engineer I worked with Bob in the IBM K-12 market for many years while we each marketed to and supported various territories within the state of Alabama. He was always a pleasure to work with and was a great mentor to me. I have great respect for him and have always considered him to be a professional of exemplary character and qualities.”","shekhar iyer “Bob is an exemplary leader, a very dedicated and committed individual with a passion for excellence in all that he does. His humble demeanor and warm charming personality plus a \\"let us get it done right\\" attitude are just a few of his numerous strengths. As a true team player, problems to Bob, are merely opportunities in disguise for success. If you need additional information about my experiences with Bob at work do feel free to call me .”"]']### Assistant: The agent's job is to provide ecommerce support and virtual assistant services, and today the user is reaching out to the agent because they need assistance with launching a new product for their online retail store.
### Human: Agent: ['Sasibhushan Kari', 'Dynamic, innovative systems engineer with 23+ years of experience working directly with service providers to recognize and resolve the problem of their complex systems used to ingest, provision and deliver VOD and linear content for their various service offerings. Knowledge in high availability systems/applications deployed under Linux, Windows server. Skilled in all facets of project life cycle from analysis, design through implementation, documentation, user acceptance & training. Currently supporting and maintaining complex high availability applications developed using microservices under cloud platform deployed using Docker/Ansible playbooks automation. • Customer liaison. Primary support contact and responsible person to bridge the communication divide between the Engineering teams at CommScope and the customer engineering/operational/user teams. • Successful implementation, Deployment & testing of various Broadcast applications developed using cloud stack. • Efficient in performing integration of Video-On-Demand application with other third-party systems. • Excellent in UNIX/Linux & Windows server system administration. • Integration/System testing, Deployment & customer management, problem resolution. • Experience working with 24 / 7 high availability software applications. • Familiar with modern web services and API’s using swagger. Cloud stack/tools Docker cloud deployment/Ansible playbooks, Workflow & Orchestration (Ruby based workflows, Aspera Orchestrator), Message Queue (RabbitMQ), Report &Visualization tools (Elastic search, Logstash, Kibana, newrelic/ELK/Solr), Service discovery & registration using smart stack (Nerve/Zookeeper, ETCD, Confd, Synapse, HaProxy, DNS), Load Balancing service (etcdctl/confd), CI/CD (Jenkins/GIT/Sonar, Ansible) Tools :Shell scripting, Perl, Python, curl, REST, XML, FTP, Atlassian (JIRA, Confluence). Database :pgpool/PostgresSQL, MySQL, Oracle 11g, SQLServer, solr. Operating Systems Linux (RHEL, CentOS), Solaris UNIX, Windows Server, Router configuration. Hardware :VM Ware vSphere.', 'Staff Systems Engg. at COMMSCOPE', 'ARRIS', '[{"company":"ARRIS","company_id":"arris","industry":"Telecommunications","location":"","positions":[{"description":"","duration":"Dec 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Dec 2012","subtitle":"ARRIS","title":"Staff Systems Engg."}],"url":"https://www.linkedin.com/company/arris"},{"company":"CommScope","company_id":"commscope","location":"","positions":[{"description":"Video Flow CMS: Content Workflow, Content management & Delivery for IPTV, TV online & Mobile TV. Support applications developed under cloud platform/docker virtualization. Video Flow CMS: Content Workflow, Content management & Delivery for IPTV, TV online & Mobile TV. Support applications developed under cloud platform/docker virtualization.","duration":"Dec 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Dec 2012","subtitle":"CommScope","title":"Staff Systems Engg.,"}],"url":"https://www.linkedin.com/company/commscope"},{"company":"Motorola Mobility","company_id":"motorola-mobility","location":"","positions":[{"description":"Video Flow CMS: Content Workflow, Content management & Delivery for IPTV, TV online & Mobile TV. Video Flow CMS: Content Workflow, Content management & Delivery for IPTV, TV online & Mobile TV.","duration":"Dec 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Dec 2012","subtitle":"Motorola Mobility","title":"Sr SW Eng-Customer PMP Liason"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"WideOrbit","company_id":"wideorbit","location":"","positions":[{"description":"WO Master Control WO Master Control","duration":"Jan 2011 Dec 2012 2 years","duration_short":"2 years","end_date":"Dec 2012","start_date":"Jan 2011","subtitle":"WideOrbit","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/wideorbit"},{"company":"Harris Corp","company_id":"harris-corporation","location":"","positions":[{"description":"Responsible for functional testing and debugging of high-level customer technical issues, secondary assistance and training to FEs and Support Personals, technical phone support for Play-out automation customers, Site/Remote Installations & upgrades, testing and documentation of newly developed software applications. Responsible for functional testing and debugging of high-level customer technical issues, secondary assistance and training to FEs and Support Personals, technical phone support for Play-out automation customers, Site/Remote Installations & upgrades, testing and documentation of newly developed software applications.","duration":"Jun 2007 Jul 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2009","start_date":"Jun 2007","subtitle":"Harris Corp","title":"Systems Engg 4"}],"url":"https://www.linkedin.com/company/harris-corporation"},{"company":"Sunup Design Systems Inc","company_id":null,"location":"","positions":[{"description":"•Technical Manager for product support, testing and implementation•UNIX, windows, server2003 day-to-day system administration.•Project management, Software Quality Assurance throughout product life cycle & upgrades.•Design, implement & document automated regression test suites/run procedures•Perform functional, integration & regression testing.•Writing shell programs to facilitate testing, other daily system reports & utilities.•Bug isolation, bug reporting & bug tracking.•Integration, implementation and upgrading of developed applications at customer sites. •Perform Site Acceptance Testing & Technical training •Guiding group of application support Engg.","duration":"Apr 1996 May 2007 11 years 2 months","duration_short":"11 years 2 months","end_date":"May 2007","start_date":"Apr 1996","subtitle":"Sunup Design Systems Inc","title":"Applications Engg Manager"}],"url":""},{"company":"SunUp Digital Systems","company_id":null,"location":"","positions":[{"description":"•Technical Manager for product support, testing and implementation•UNIX, windows, server2003 day-to-day system administration.•Project management, Software Quality Assurance throughout product life cycle & upgrades.•Design, implement & document automated regression test suites/run procedures•Perform functional, integration & regression testing.•Writing shell programs to facilitate testing, other daily system reports & utilities.•Bug isolation, bug reporting & bug tracking.•Integration, implementation and upgrading of developed applications at customer sites. •Perform Site Acceptance Testing & Technical training •Guiding group of application support Engg.","duration":"Apr 1996 May 2007 11 years 2 months","duration_short":"11 years 2 months","end_date":"May 2007","start_date":"Apr 1996","subtitle":"SunUp Digital Systems","title":"Applications Engg Manager"}],"url":""},{"company":"D3T","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 Apr 1996 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 1996","start_date":"Jan 1995","subtitle":"D3T","title":"Network Engg"}],"url":""}]', '["Ramesh Thangellapalli “He is very devoted and dedicated employee. His troubleshooting skills are great. He is very loyal to the company. I recommend him for any company who needs such skills.”","Tim O\'Kelly “Kari worked for SunUp and directly for my group from 1996 to 2007. Kari is one of those rare individuals who understand not just our software product (from top to bottom), but also how our product operates at all our customer sites. When Kari takes over a problem, you know the problem will get the attention it deserves and you can focus on other things. Kari will take care of it. Kari worked for us in a technical support capacity. He started as site support where he worked directly with our customer and could deal with both day-to-day operational users and their managers. Our product combined complex databases and interfaces to other vendor systems and a sophisticated front-end user interface. Kari supported all areas of the product. One day he could be troubleshooting a network interface issue between two computer systems, the next day he could be investigating database problems and then the next helping users with user interface issues. He was usually doing all three and more every day. His value at understanding technical problems, coming up with workarounds, communicating the problem to the engineering team so they could fix it and then verifying the fix in our labs and/or at site was immense. Kari advanced from being an individual contributor to managing a team of support engineers while still being the go-to guy for product and customer issues of all types whenever we were in a pinch. Kari is a valuable asset to any organization. There is not a single word that best describes Kari and what he means to a company. But words like “dependable”, “knowledgeable” and “trustworthy” come to mind. And maybe there is one single word – “friend”.”"]'] User: ['Daniel Popovic, MS, MS', 'Seasoned technology leader and project manager responsible for on site, remote and international management of technology teams and enterprise IT initiatives. Experience in technical operations of hardware, software and support teams. History in ecommerce, release management, rollout design and support, project management, budgeting, people management and vendor relationships.', 'Technology leader in Hartford, CT or remote specializing in strategic planning, budgeting and project management.', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Project management \| Budget and team design \| Change control \| Risk management \| Infrastructure migrations","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Accenture","title":"Cloud Advisory Manager"},{"description":"Large scale security and infrastructure projects \| Extensive project planning and governance operations \| Technical analysis and discovery \| Executive communication and team delegation \| Scheduling, monitoring, and forecasting","duration":"Jun 2021 Nov 2021 6 months","duration_short":"6 months","end_date":"Nov 2021","start_date":"Jun 2021","subtitle":"Accenture","title":"Sr. Technical Project Manager"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Eversource Energy","company_id":"eversourceenergy","location":"","positions":[{"description":"Enterprise level technical project manager \| Multiple projects and departments from definition to deployment \| High level budgeting, cost and resource analysis \| Establish and maintain executive communications Enterprise level technical project manager \| Multiple projects and departments from definition to deployment \| High level budgeting, cost and resource analysis \| Establish and maintain executive communications","duration":"Jul 2020 Jul 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2021","start_date":"Jul 2020","subtitle":"Eversource Energy","title":"Sr PMO IT Project Manager"}],"url":"https://www.linkedin.com/company/eversourceenergy"},{"company":"United Technologies","company_id":"united-technologies","location":"Farmington, CT","positions":[{"description":"Large scale technical infrastructure multiple project lead \| Maintain project timelines, deliverables and resources \| Scope management \| Resource alignment \| Partnerships and vendor management Large scale technical infrastructure multiple project lead \| Maintain project timelines, deliverables and resources \| Scope management \| Resource alignment \| Partnerships and vendor management","duration":"Aug 2019 Jul 2020 1 year","duration_short":"1 year","end_date":"Jul 2020","start_date":"Aug 2019","subtitle":"United Technologies","title":"Infrastructure Project Manager"}],"url":"https://www.linkedin.com/company/united-technologies"},{"company":"IT Direct","company_id":"it-direct-llc","location":"West Hartford, CT","positions":[{"description":"Strategic planning \| Predictable technology budgets \| Technology as a business strength \| Eliminate wasteful IT spending \| Reduce risk \| Technology best practices Strategic planning \| Predictable technology budgets \| Technology as a business strength \| Eliminate wasteful IT spending \| Reduce risk \| Technology best practices","duration":"Apr 2019 Sep 2019 6 months","duration_short":"6 months","end_date":"Sep 2019","start_date":"Apr 2019","subtitle":"IT Direct","title":"Virtual Chief Information Officer"}],"url":"https://www.linkedin.com/company/it-direct-llc"},{"company":"Connecticut Airport Authority","company_id":"connecticut-airport-authority","location":"","positions":[{"description":"Technology management and support of large network infrastructure \| Resources and user management \| Airport systems coverage and uptime \| Budgeting and system design. Technology management and support of large network infrastructure \| Resources and user management \| Airport systems coverage and uptime \| Budgeting and system design.","duration":"Jan 2017 Apr 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2019","start_date":"Jan 2017","subtitle":"Connecticut Airport Authority","title":"Technology Specialist"}],"url":"https://www.linkedin.com/company/connecticut-airport-authority"},{"company":"A.H. Harris & Sons, Inc. - Construction Supplies","company_id":"ah-harris-&-son%27s-inc-","location":"West Hartford, CT","positions":[{"description":"System and network administration \| Active Directory \| Citrix Xen Server/App \| PCI \| System control and inventory \| Exchange \| System integration and new location rollout System and network administration \| Active Directory \| Citrix Xen Server/App \| PCI \| System control and inventory \| Exchange \| System integration and new location rollout","duration":"Jul 2015 Jan 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2017","start_date":"Jul 2015","subtitle":"A.H. Harris & Sons, Inc. - Construction Supplies","title":"Systems Engineering"}],"url":"https://www.linkedin.com/company/ah-harris-&-son%27s-inc-"},{"company":"StubHub","company_id":"stubhub","location":null,"positions":[{"description":"Technical/Business Integrations \| Incident management \| Technical issue financial analysis","duration":"Jul 2012 Jul 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2015","start_date":"Jul 2012","subtitle":"StubHub","title":"Technical Integrations Manager"},{"description":"Outsourced vendor relationship management and process design.","duration":"Mar 2010 Jul 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2012","start_date":"Mar 2010","subtitle":"StubHub","title":"Outsourcing Supervisor"},{"description":"Management of Customer Service Contact Center and employees","duration":"Jan 2007 Mar 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2010","start_date":"Jan 2007","subtitle":"StubHub","title":"Contact Center Supervisor"}],"url":"https://www.linkedin.com/company/stubhub"}]', '["Randolph Hollingsworth “Daniel is a detail oriented manager who highly respected by his co-workers for his willingness to help anyone anytime he can. He has been instrumental in helping institute new company-wide cost saving procedures. He is very well organized, diligent in his paperwork, easily reachable, and always on time.”","Chris Garvin “Daniel is a dependable individual that strives for success with all tasks. He has owned his position and has gained the trust of other staff members within the organization.”"]']### Assistant: The agent's job is to provide strategic planning, budgeting, and project management in the technology field, and today the user is reaching out to the agent because they need assistance with technical operations and enterprise IT initiatives.
### Human: Agent: ['Don Campbell', 'As an investor, I look for SaaS companies that deliver remarkable customer experiences and make their employees and customers lives better. As Chairman and co-founder of GatherUp, I built a recurring revenue SaaS business from the ground up, and attracted a team of amazing people who care about customers and create outstanding product experiences. GatherUp was acquired by Alpine Software Group in November 2019.', 'Partner at FounderPartners', 'FounderPartners', '[{"company":"FounderPartners","company_id":"founderpartners","industry":"Financial Services","location":"Silicon Valley, California, United States","positions":[{"description":"FounderPartners is a closely-held partnership which builds, invests in and advises early stage SaaS startups. If you are a bootstrapper or founder of a product-led growth company, let\'s talk. FounderPartners is a closely-held partnership which builds, invests in and advises early stage SaaS startups. If you are a bootstrapper or founder of a product-led growth company, let\'s talk.","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"FounderPartners","title":"Partner"}],"url":"https://www.linkedin.com/company/founderpartners"},{"company":"Angel Investor","company_id":null,"location":"","positions":[{"description":"Investor / advisor: FacepayLeadfernoTesteryMyHomeParkGideonPorter MetricsInvestor / shareholder: Epic GamesUrban CatalystTiny Rolling Fund Investor / advisor: FacepayLeadfernoTesteryMyHomeParkGideonPorter MetricsInvestor / shareholder: Epic GamesUrban CatalystTiny Rolling Fund","duration":"Nov 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Angel Investor","title":"Angel Investor / Advisor"}],"url":""},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"Palo Alto, CA","positions":[{"description":"I co-led Ford X (Ford\'s venture accelerator), and helped startup teams build new mobility businesses in areas such as Micromobility, Connected Vehicles, Autonomous Vehicles and Electric Vehicles. I co-led Ford X (Ford\'s venture accelerator), and helped startup teams build new mobility businesses in areas such as Micromobility, Connected Vehicles, Autonomous Vehicles and Electric Vehicles.","duration":"Jul 2018 Mar 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2021","start_date":"Jul 2018","subtitle":"Ford Motor Company","title":"Director - Ford X"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"GatherUp","company_id":"gatherup","location":null,"positions":[{"description":"GatherUp (formerly GetFiveStars) serves over 20,000 businesses globally, helping them gather, manage and market their customer experiences including customer feedback and online reviews. GatherUp was acquired by Alpine Software Group in November 2019!","duration":"Mar 2018 Nov 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2019","start_date":"Mar 2018","subtitle":"GatherUp","title":"Chairman & Co-Founder"},{"description":"GatherUp is a customer feedback and review management system that helps businesses build better relationships with their customers.","duration":"Nov 2012 Mar 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Mar 2018","start_date":"Nov 2012","subtitle":"GatherUp","title":"CEO & Co-Founder"}],"url":"https://www.linkedin.com/company/gatherup"},{"company":"Expand2Web","company_id":"expand2web","location":"San Jose, CA","positions":[{"description":"Expand2Web provides software and training to help small businesses succeed online. Expand2Web launched several subscription products including the SmallBiz WordPress theme, the Expand2Web Experts Group, and most recently GatherUp - an automated feedback and review management service to help businesses business build better relationships with their customers. Expand2Web provides software and training to help small businesses succeed online. Expand2Web launched several subscription products including the SmallBiz WordPress theme, the Expand2Web Experts Group, and most recently GatherUp - an automated feedback and review management service to help businesses business build better relationships with their customers.","duration":"Mar 2008 Jan 2017 8 years 11 months","duration_short":"8 years 11 months","end_date":"Jan 2017","start_date":"Mar 2008","subtitle":"Expand2Web","title":"Founder"}],"url":"https://www.linkedin.com/company/expand2web"},{"company":"Red Bull Media House","company_id":"redbullmediahouse","location":"","positions":[{"description":"Managed products and established partnerships with key technology partners for digital video delivery of live and VOD content. Launched Red Bull TV partnerships and apps for Apple TV, Xbox, Google Chromecast, Amazon Fire TV, Roku, Sony and others. Managed products and established partnerships with key technology partners for digital video delivery of live and VOD content. Launched Red Bull TV partnerships and apps for Apple TV, Xbox, Google Chromecast, Amazon Fire TV, Roku, Sony and others.","duration":"Jul 2012 Jan 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2016","start_date":"Jul 2012","subtitle":"Red Bull Media House","title":"Technology Partnerships, Red Bull TV"}],"url":"https://www.linkedin.com/company/redbullmediahouse"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"In this role I built relationships with partners, customers and communities to demonstrate the value of building on Office and Office Live (software-as-a-service) platforms.I managed the on-boarding process for the first 30 partners to build on the new Office Live platform. As a Microsoft technical evangelist, I built prototypes, demonstrations, and proof-of-concepts to develop compelling use-cases of Office and other Microsoft technologies integrated with other systems.As a vehicle for platform evangelism, I managed and developed Office developer content on the popular Channel 9 developer community (http://channel9.msdn.com) including sample applications, blogs, screencasts, podcasts, wikis, video podcasts and community participation reaching over 4 million visitors per month.","duration":"Jan 2003 Jul 2007 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2007","start_date":"Jan 2003","subtitle":"Microsoft","title":"Product Evangelist"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Infravio, Inc. (Acquired by Software AG)","company_id":"infravio","location":"","positions":[{"description":"- Defined complete Web services Management Platform for early-stage start-up company in emerging Web services market. - Established partnerships with strategic technology partners resulting in VP and CTO level relationships with IBM and Sun. - Defined product offerings within each partner’s eco-system and attained advanced partner levels and validation within both IBM and Sun. Established initial partnerships with BEA and Oracle.- Built and performed compelling product demonstrations to Fortune 1000 companies, evangelized Infravio products and Web services technologies resulting in the company’s first four enterprise customers.","duration":"Jul 2001 Jan 2003 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2003","start_date":"Jul 2001","subtitle":"Infravio, Inc. (Acquired by Software AG)","title":"Sr. Director Product Management"}],"url":"https://www.linkedin.com/company/infravio"},{"company":"Interwoven, Inc.","company_id":"interwoven","location":"","positions":[{"description":"At Interwoven, I started out in technical sales, then moved to key product management and business development roles in this full-cycle startup that grew from 40 people to 1,000 and a successful IPO. At Interwoven, I started out in technical sales, then moved to key product management and business development roles in this full-cycle startup that grew from 40 people to 1,000 and a successful IPO.","duration":"Jun 1998 Jul 2001 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2001","start_date":"Jun 1998","subtitle":"Interwoven, Inc.","title":"Group Product Manager"}],"url":"https://www.linkedin.com/company/interwoven"},{"company":"Ford Motor Credit Company","company_id":"ford-motor-credit-company","location":"","positions":[{"description":"Managed the Ford Credit website production process, including content development, website updates across vendors and internal developers, coordinating production server and firewall issues with hosting facilities. Designed and developed Java-based electronic commerce services including a mission-critical commercial paper trading system, and Ford Credit\'s pre-approval application integrated with the Ford Motor virtual shopping service. Managed the Ford Credit website production process, including content development, website updates across vendors and internal developers, coordinating production server and firewall issues with hosting facilities. Designed and developed Java-based electronic commerce services including a mission-critical commercial paper trading system, and Ford Credit\'s pre-approval application integrated with the Ford Motor virtual shopping service.","duration":"Jul 1989 Jun 1998 9 years","duration_short":"9 years","end_date":"Jun 1998","start_date":"Jul 1989","subtitle":"Ford Motor Credit Company","title":"Internet Technologies Specialist"}],"url":"https://www.linkedin.com/company/ford-motor-credit-company"}]', '["Marcy Klevorn “I have had the privilege of working with Don on two occasions - years ago at Ford Credit and more recently in the Ford Mobility team where he co-leads the Ford X incubator. I watched him from afar as he gained many experiences in Silicon Valley, culminating in founding, building and selling the successful customer focused start-up GatherUp. Don is a standout for the way he consumes and applies technology; he never does it for the pure sake of tech, but to create and improve a customer experience or product. Don’s hallmark is curiosity; he embraces the full scope of technology, business, team leadership, and products and customers when he learns and leads. He is known for his integrity and transparency. He approaches problems thoughtfully, balanced with a bias for speed to market and learning from each iteration. I am a better person for having worked with and known Don.”","Robert Pearlstein, MBA “Don is one of the best product management and online executives I have met and worked with during my professional career. He knows very well how to foster strong partnerships, take care of customers and deal with their often demanding priorities. In all occasions, I greatly appreciated his professionalism and business ethic.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to build partnerships and advise early stage SaaS startups, and today, the agent is reaching out to the user to discuss potential collaboration opportunities in the healthcare industry.
### Human: Agent: ['Claire Carmichael', 'Highly proficient freelance writer and instructional designer seeking to stretch my communication skills in some fresh areas. I am especially interested in work regarding:• Positive leadership strategies and skills• Culture change, especially using the AI model• Organizations whose essence is compassionate care such as hospice', 'Senior-level Writer', 'Independent', '[{"company":"Independent","company_id":null,"location":"","positions":[{"description":"Independent creative talent Independent creative talent","duration":"Sep 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Independent","title":"Creative Consultant"}],"url":""},{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Self-employed","title":"Senior Writer"}],"url":""},{"company":"one10 Marketing","company_id":null,"location":"","positions":[{"description":"Part of creative team that produces materials about new automotive technologies for an OEM. Part of creative team that produces materials about new automotive technologies for an OEM.","duration":"Feb 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Feb 2016","subtitle":"one10 Marketing","title":"Senior Copywriter"}],"url":""},{"company":"Claire A Carmichael","company_id":null,"location":"Farmington Hills","positions":[{"description":"Imaginative business communication and instructional design and development Imaginative business communication and instructional design and development","duration":"Feb 2014 Feb 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2016","start_date":"Feb 2014","subtitle":"Claire A Carmichael","title":"I am the Boss of Me :-)"}],"url":""},{"company":"Communication Architects","company_id":null,"location":"","positions":[{"description":"Communication Consultant and Instructional Designer and Developer Communication Consultant and Instructional Designer and Developer","duration":"Jan 2009 Apr 2014 5 years 4 months","duration_short":"5 years 4 months","end_date":"Apr 2014","start_date":"Jan 2009","subtitle":"Communication Architects","title":"Communication Consultant and Instructional Designer"}],"url":""},{"company":"J.D. Power and Associates","company_id":"jd-power-and-associates","location":null,"positions":[{"description":"Consult on customer-centric performance improvement initiativesDesign and develop performance improvement initiatives for diverse range of industriesCoordinate proposal teams and write proposalsDevelop executive presentations","duration":"May 2006 Dec 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2008","start_date":"May 2006","subtitle":"J.D. Power and Associates","title":"Senior Manager, Center of Excellence"},{"description":"Manage consulting projectsDesign and develop training programs for all media","duration":"May 2006 Mar 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2008","start_date":"May 2006","subtitle":"J.D. Power and Associates","title":"Manager and Senior Instructional Designer"}],"url":"https://www.linkedin.com/company/jd-power-and-associates"},{"company":"Communication Architects","company_id":null,"location":"","positions":[{"description":"Business areas included environment and energy, corporate governance, commercial vehicles, and product, service and parts training. Business areas included environment and energy, corporate governance, commercial vehicles, and product, service and parts training.","duration":"Jul 1999 May 2006 6 years 11 months","duration_short":"6 years 11 months","end_date":"May 2006","start_date":"Jul 1999","subtitle":"Communication Architects","title":"President"}],"url":""},{"company":"MDI Creative","company_id":"mdi","location":"Greater Detroit Area","positions":[{"description":"Lead creative team in Midwest office in production of vehicle launch meetings, dealer meetings, and training events. Lead creative team in Midwest office in production of vehicle launch meetings, dealer meetings, and training events.","duration":"Jan 1990 Jun 1999 9 years 6 months","duration_short":"9 years 6 months","end_date":"Jun 1999","start_date":"Jan 1990","subtitle":"MDI Creative","title":"Creative Director"}],"url":"https://www.linkedin.com/company/mdi"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"","positions":[{"description":"Produce daily television newscast for Ford Employees. Produce daily television newscast for Ford Employees.","duration":"Jan 1987 Jan 1990 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 1990","start_date":"Jan 1987","subtitle":"Ford Motor Company","title":"Producer"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"WXYZ-TV","company_id":"wxyz-tv","location":null,"positions":[{"description":"Produced daily magazine-format television program.","duration":"Jun 1979 Jun 1986 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 1986","start_date":"Jun 1979","subtitle":"WXYZ-TV","title":"Senior Producer"},{"description":"Produced an hour-long daily local live television program.","duration":"1979 1986 7 years","duration_short":"7 years","end_date":"1986","start_date":"1979","subtitle":"WXYZ-TV","title":"Producer/Director"}],"url":"https://www.linkedin.com/company/wxyz-tv"}]', '["Rose Brandow “I had the great opportunity to work with Claire Carmichael on a significant OEM project. Claire is not only brilliantly creative, she is also a great team member, role model, and highly effective manager. Our client was incredibly impressed with Claire\'s innovative solutions, detail and professionalism. I hope to one day have the opportunity to work with Claire again. She was truly one of my favorite J.D. Power colleagues!!”","Tom McGregor “Claire Carmichael is simply a delight. Smart, saavy, and experienced, Claire brings creativity to the table and has a can-do attitude. When she is handling your project, you can breathe easy.”"]'] User: ['Paul Lombardi', 'Impressive Painting and Powerwashing is a locally owned business that is registered in Bellingham Massachusetts. I am fully insured and have many references from satisfied customers. My company is a business that is dedicated to top quality work and exceeding customer expectations.', 'Owner/operator at Impressive Painting and Power Washing', 'Impressive Painting and Power Washing', '[{"company":"Impressive Painting and Power Washing","company_id":null,"location":"Bellingham, Ma.","positions":[{"description":"","duration":"Sep 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Impressive Painting and Power Washing","title":"Owner/Operator"}],"url":""},{"company":"Quality Painting and Restoration","company_id":null,"location":"Worcester, Ma.","positions":[{"description":"","duration":"Aug 2009 Sep 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2012","start_date":"Aug 2009","subtitle":"Quality Painting and Restoration","title":"Painter"}],"url":""}]', '["LinkedIn User “Paul painted the picket fence that encloses my entire yard. He power washed and prepared it properly prior to the beautiful job he did painting it. He also painted my ReMax office and some rooms in my house. He noticed some imperfections in other areas that he perfected for me. Paul recommended colors when I was at a loss and the end results were perfect. He was kind to my children, always showed up when he said he would and his prices beat any of his competitors. I now refer Paul to any of my Real Estate clients/non clients in need of painting. I highly recommend Impressive Interiors by Paul!”","Barbara Todaro “Paul Lombardi provides quality work in a timely fashion with the utmost of care and detail. I recommend Paul Lombardi to everyone who is in need of a quality painter who charges reasonable prices.”"]']### Assistant: The agent's job is to provide professional painting and power washing services, and today the user is reaching out to the agent because they need to inquire about getting their commercial property painted.
### Human: Agent: ['Tyler Cruze', 'I make cool things with people I trust. As a digital-savvy, organised individual, I love the challenges that working within a complex role brings. I am an excellent communicator who thrives within a fast-paced dynamic working environment who can bring people onside and deliver projects on time and to budget. With experience gained I have the ability to adapt quickly and think creatively as part of a team. I am a leader that leads by integrity, honesty and passion.', 'Established Leader', 'Northwest Ramp Rail and Door', '[{"company":"Northwest Ramp Rail and Door","company_id":null,"location":"Snohomish County, Washington, United States","positions":[{"description":"Established Leader for a family owned and operated Construction Company. Check us out! @northwestrrd Established Leader for a family owned and operated Construction Company. Check us out! @northwestrrd","duration":"Feb 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Northwest Ramp Rail and Door","title":"Established Leader"}],"url":""},{"company":"T-Mobile","company_id":"t-mobile","location":null,"positions":[{"description":"Lead a highly skilled team of mobility experts with experience in both MDM and EMM. Team deploys and maintains multiple applications and devices to our retail environment to support handheld point of sale system. Team also supports BYOD platform for getting corporate content on personal devices.","duration":"May 2016 Jun 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2018","start_date":"May 2016","subtitle":"T-Mobile","title":"Senior Manager Mobility"},{"description":"Responsible for a highly-skilled team of Application Support Analysts that perform production support of multiple internally developed retail applications which enable the business to activate, manage accounts, take payments, and service our customers.","duration":"Feb 2014 May 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2016","start_date":"Feb 2014","subtitle":"T-Mobile","title":"Application Support Manager"},{"description":"","duration":"Sep 2007 Feb 2014 6 years 6 months","duration_short":"6 years 6 months","end_date":"Feb 2014","start_date":"Sep 2007","subtitle":"T-Mobile","title":"Senior IT Systems Analyst"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"AT&T Mobile Tel","company_id":"at&t-mobile-tel","location":"Greater Seattle Area","positions":[{"description":"","duration":"Oct 2000 Sep 2007 7 years","duration_short":"7 years","end_date":"Sep 2007","start_date":"Oct 2000","subtitle":"AT&T Mobile Tel","title":"Customer ServiceTechnical SupportRetail Support SME"}],"url":"https://www.linkedin.com/company/at&t-mobile-tel"}]', '["Jeris Satterfield “Tyler is a rare asset for anyone interested in a top-notch leader. I had the pleasure of working with Tyler for the past 4 years. As a Software Development Manager, I depended on Tyler and his team to identify and resolve system issues impacting our Frontline. Tyler built a superior technical support team which ensured the infrastructure for critical selling paths within the company could handle a load of large internal and external promotions as well as daily use. Regardless of how stressful a situation became, Tyler was always calm and reassured the teams the issue would be identified and resolved within the SLA. As a team member and a leader, Tyler has earned the respect across the organization and anyone would be fortunate to have him on his or her team. ”","Henry Valentine “Tyler and I have worked together at T-Mobile for a decade. I thoroughly enjoyed my time working with Tyler, and came to know him as a truly valuable asset to absolutely any team. He is honest, dependable, and incredibly hard-working. Beyond that, he is an impressive partner who is always committed to creating a solution that not only meets the requirements, but can be operationally supported and monitored. His knowledge of operations and expertise in transactional workflows has been a huge advantage to our entire organization. He put this skillset to work in order to ensure the success of the mobility initiative in Retail. Along with his talent, Tyler has always been an absolute joy to work with. He is a true team player, and always manages to foster positive discussions and bring the best out of other employees. Without a doubt, I confidently recommend Tyler to join your organization. As a dedicated and knowledgeable employee and an all-around great person, I know that he will be a beneficial addition to your organization.”"]'] User: ['Nicholas Y', "Experienced Boutique Manager with a demonstrated history of working in the luxury goods and jewelry industry. Skilled in Operations Management, Sales Management, Retail Sales, Recruiting, and Visual Merchandising. Strong sales professional with a Associate's degree focused in Business from Pasadena City College.", 'Experienced Store Manager', 'Leap', '[{"company":"Leap","company_id":"leapretail","industry":"Retail","location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"Leap","title":"Store Manager"}],"url":"https://www.linkedin.com/company/leapretail"},{"company":"Theory","company_id":"theory","location":"","positions":[{"description":"Flagship Flagship","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"Theory","title":"Store Manager"}],"url":"https://www.linkedin.com/company/theory"},{"company":"Johnny Was","company_id":"johnny-was","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Johnny Was","title":"Store Manager"}],"url":"https://www.linkedin.com/company/johnny-was"},{"company":"UNOde50","company_id":"uno-de-50","location":"San Francisco Bay Area","positions":[{"description":"Flagship-Directly responsible for all aspects of the business from hiring staff members, providing on-going effective training/development, inspire my team, our clients and other business with passion and thoughtful introductions of UNOde50 to the Bay Area market, upholding Federal, State and Company policies and procedures, driving operational excellence, all the while maintaining consistent sales results which meet and/or exceed annual budget projections. Flagship-Directly responsible for all aspects of the business from hiring staff members, providing on-going effective training/development, inspire my team, our clients and other business with passion and thoughtful introductions of UNOde50 to the Bay Area market, upholding Federal, State and Company policies and procedures, driving operational excellence, all the while maintaining consistent sales results which meet and/or exceed annual budget projections.","duration":"2015 Jun 2017 2 years","duration_short":"2 years","end_date":"Jun 2017","start_date":"2015","subtitle":"UNOde50","title":"Boutique Manager"}],"url":"https://www.linkedin.com/company/uno-de-50"},{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2013 Dec 2015 2 years","duration_short":"2 years","end_date":"Dec 2015","start_date":"2013","subtitle":"Chico\'s FAS, Inc.","title":"Store Manager"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"Michael Kors","company_id":"michael-kors","location":"Palo Alto, CA","positions":[{"description":"","duration":"2011 Nov 2013 2 years","duration_short":"2 years","end_date":"Nov 2013","start_date":"2011","subtitle":"Michael Kors","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/michael-kors"}]', '["Lejla Moeller “I worked with Nick for a short time, but within that time I got to become familiar with Nick’s abilities. Nick is confident, goal and achievement driven leader. Joining our company, he showed the ability to adapt and go along with our company’s values. Nick is highly motivated, open to suggestions and adoptive to whatever is thrown at him. ”","cynthia wagavatoga “Nicholas has been employed with Johnny Was since June. Nicholas has been an instrumental partner in the success of our pop up shop in San Francisco. Instantly he made it obvious that he brought management presence necessary for our location and clientele. His ability to communicate effectively, attention to detail and his innovative ideas that promoted less workload were strengths we were able to leverage right away. Nicholas has proven to be dedicated to the business and his drive for results is beyond measure. He faced every challenge with an open mind and a willingness to learn- should there be an opportunity that fits your job description, he definitely has my recommendation as I am sure he will excel with any similar roles that he had with us.”"]']### Assistant: The agent's job is to lead a team and deliver projects on time and to budget, and today the user is reaching out to the agent because they need assistance in managing operations and sales in a luxury goods and jewelry boutique.
### Human: Agent: ['Clayton Henery', "Currently, I work as a process engineer at Dupont in Newark, DE where I have developed experience in manufacturing, CAD design, CNC machining, 3D printing, statistical process control, and lean six sigma. In 2018, I graduated Drexel University with a degree in Mechanical Engineering and a minor in Engineering Management. Moving forward I'm interested in further developing my technical background and enjoy working in a team oriented, fast-paced work environment.", 'Process Engineer at Dupont', 'DuPont', '[{"company":"DuPont","company_id":"dupont","industry":"Mechanical or Industrial Engineering","location":"Newark, Delaware","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jul 2018","subtitle":"DuPont","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/dupont"},{"company":"Lockheed Martin","company_id":"lockheed-martin","location":"Moorestown, New Jersey","positions":[{"description":"","duration":"Apr 2017 Sep 2017 6 months","duration_short":"6 months","end_date":"Sep 2017","start_date":"Apr 2017","subtitle":"Lockheed Martin","title":"Hardware Engineer"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"The Dow Chemical Company","company_id":"dow-chemical","location":"Newark, Delaware","positions":[{"description":"","duration":"Apr 2016 Sep 2016 6 months","duration_short":"6 months","end_date":"Sep 2016","start_date":"Apr 2016","subtitle":"The Dow Chemical Company","title":"Mechanical Engineer"}],"url":"https://www.linkedin.com/company/dow-chemical"},{"company":"EwingCole","company_id":"ewingcole","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Apr 2015 Sep 2015 6 months","duration_short":"6 months","end_date":"Sep 2015","start_date":"Apr 2015","subtitle":"EwingCole","title":"HVAC Mechanical Engineer"}],"url":"https://www.linkedin.com/company/ewingcole"}]', '["Colin Chen “I was fortunate to co-work with Clay when I was a Run Plant Engineer for DuPont\'s polymerics process, and collaborating with Clay has certainly been great and I appreciated this opportunity to solve problems with Clay. Clay\'s professionalism and technical expertise were definitely on full display during my early tenure in DuPont, his JMP skills and the technical understanding of equipment operation combined together for meaningful engineering analysis. Besides having all the technical arsenal, what separate Clay apart from the engineers I collaborated with was his accurate expression and delivery made people understand the critical points within a short amount of time. It certainly helped the non subject matter experts understand our process quicker and give valued input for improvement. In conclusion, I believe Clay would be a great asset to have and a great team member for whichever team he goes to. And his engineering acumen will aid him well for his future path while being contributive to his fellow organization. ”","Matthew Sterchak “Clayton was a diligent worker throughout his time as an intern. Using the guidance given for each specific task, he was capable of implementing pervious work experience to deliver a final/presentable product.”"]'] User: ['Kenn Steen', 'Experienced Journeyman Electrician that has demonstrated history of working in a residential market with PV, Tesla Battery backup, Tesla car charging, Generator backup, heating and air conditioning, custom home theaters, new home construction, and retrofit‘s. Skilled in Project Management, Management , Energy, Customer Service, Public Speaking, sales, and Microsoft Office. Strong operations professional graduated from Carroll Community College and Hartford community College.', 'Field Service and Sales', 'Tim kyle electric', '[{"company":"Tim kyle electric","company_id":null,"location":"Westminster, Maryland","positions":[{"description":"Repairing old and selling new electrical Repairing old and selling new electrical","duration":"Nov 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Tim kyle electric","title":"Field Service Technician / Sales"}],"url":""},{"company":"Renewable energy corp","company_id":null,"location":"Lutherville Timonium, Maryland","positions":[{"description":"","duration":"Aug 2018 Nov 2018 4 months","duration_short":"4 months","end_date":"Nov 2018","start_date":"Aug 2018","subtitle":"Renewable energy corp","title":"Project Manager"}],"url":""},{"company":"Tesla","company_id":"tesla-motors","location":"Manheim, Pennsylvania","positions":[{"description":"Project management, design, build, and customer service. I work the project from sale to install. Project management, design, build, and customer service. I work the project from sale to install.","duration":"Jun 2017 Aug 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2018","start_date":"Jun 2017","subtitle":"Tesla","title":"Licensed Electrician CrewLead/ Project manager"}],"url":"https://www.linkedin.com/company/tesla-motors"},{"company":"SolarCity","company_id":"solarcity","location":null,"positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"SolarCity","title":"Electrician"},{"description":"Sales of solar systems. Reviewing contracts. Creating estimates. Managing projects from sale to install.","duration":"Oct 2015 Oct 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2016","start_date":"Oct 2015","subtitle":"SolarCity","title":"Field Energy Consultant"},{"description":"","duration":"Nov 2014 Oct 2015 1 year","duration_short":"1 year","end_date":"Oct 2015","start_date":"Nov 2014","subtitle":"SolarCity","title":"Crew Lead Electrician"},{"description":"","duration":"Sep 2014 Nov 2014 3 months","duration_short":"3 months","end_date":"Nov 2014","start_date":"Sep 2014","subtitle":"SolarCity","title":"Electrician"}],"url":"https://www.linkedin.com/company/solarcity"},{"company":"BGE HOME","company_id":"bge-home","location":"Whitemarsh md","positions":[{"description":"","duration":"May 2006 Sep 2014 8 years 5 months","duration_short":"8 years 5 months","end_date":"Sep 2014","start_date":"May 2006","subtitle":"BGE HOME","title":"Hvac service tech/lead energy Auditior/ Journeyman Electrician"}],"url":"https://www.linkedin.com/company/bge-home"},{"company":"Silver screen and sound","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"Oct 2005 Jun 2006 9 months","duration_short":"9 months","end_date":"Jun 2006","start_date":"Oct 2005","subtitle":"Silver screen and sound","title":"Electrician"}],"url":""},{"company":"Summit electric","company_id":null,"location":"Eldersburg md","positions":[{"description":"","duration":"Mar 2000 Sep 2005 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2005","start_date":"Mar 2000","subtitle":"Summit electric","title":"Electrician"}],"url":""}]', '["Joe Taylor “I had the pleasure of working with Kenn in multiple roles for the solar provider SolarCity. Kenn stood out as a leader and was quickly promoted to crew lead and then to other roles of responsibility including sales. He has a solid work ethic and works hard to achieve his goals. He works well with others and is able to communicate well to both his supervisors and direct reports.”","Chris Rufolo “In my time working with Kenn, I always appreciated his dedication and work ethic. I knew when Kenn had one of my opportunities they would be handled well. His attention to detail and concern for the customer were exceptional.”"]']### Assistant: The agent's job is to provide technical support and consultation in the field of electrical services, while today the user is reaching out to the agent because they need assistance with project management for a residential energy system installation.
### Human: Agent: ['Anh Braddock, MBA', 'Performance-driven digital marketing professional, skilled in developing and executing marketing strategies with high ROI. Well-versed in programmatic advertising, social media, and brand management. StrengthsQuest: Relator – Developer – Responsibility – Maximizer – Positivity', 'Director of Web and Digital Marketing at Columbia College', 'Columbia College', '[{"company":"Columbia College","company_id":"columbia-college-missouri","industry":"Higher Education","location":"Columbia, Missouri, United States","positions":[{"description":"- Strategize and manage all of the college’s digital marketing initiatives across channels.- Provide directions and strategies on new digital marketing opportunities for the college and its 35+ locations nationwide.- Direct processes and build plans for shaping website content, structure and design to leverage the college’s website to drive enrollments.- Work closely with content marketing team to incorporate key messages within website to improve the college’s website rankings on search engines.- Set protocol, process and reporting requirements for Web & SEO initiatives.- Supervises a staff of four to shape website content, optimize SEO strategies, streamline end user experience, manage and measure the implementation of digital marketing strategies.","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Columbia College","title":"Director of Web and Digital Marketing"}],"url":"https://www.linkedin.com/company/columbia-college-missouri"},{"company":"University of Missouri-Columbia","company_id":"university-of-missouri","location":null,"positions":[{"description":"- Manage and identify resources required to meet project goals and objectives by setting realistic timelines and checkpoints for a team of five.- Devise and deploy online marketing plans with effective Google Ads, social media and email campaign strategies to improve the brand image for various departments- Adjust job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and demands.","duration":"Jul 2020 Nov 2020 5 months","duration_short":"5 months","end_date":"Nov 2020","start_date":"Jul 2020","subtitle":"University of Missouri-Columbia","title":"Marketing Manager"},{"description":"- Serve as the marketing strategist for various departments at Mizzou, such as The Mizzou Store, Residential Life, Fraternity & Sorority Life, while project manage 100+ projects at any given time under the constant pressure of simultaneous project milestones and deliverable deadlines.- Generate online revenue for The Mizzou Store with high ROI by focusing on audience targeting and special digital marketing strategies on social media and Google Ads.- Oversaw 30+ professional social media accounts through content development, follower engagement, social listening, trend analysis, and by leveraging competitor research.- Supervise a team of 8-10 student employees and teach them about digital marketing strategies and social media management.","duration":"May 2018 Jun 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2020","start_date":"May 2018","subtitle":"University of Missouri-Columbia","title":"Digital Marketing Strategist"}],"url":"https://www.linkedin.com/company/university-of-missouri"},{"company":"Coegi","company_id":"coegi-llc","location":"Columbia, Missouri Area","positions":[{"description":"- Monitor activation, pacing, and performance of campaign portfolio across all social, search, and programmatic platforms.- Leverage tracking data to segment target audiences, trigger campaigns, and personalize content.- Provide bidding expertise and research for the Director of Programmatic Operations and/or President on new business calls and client presentations.- Evaluate and develop strategies for the implementation of emerging technology platforms.","duration":"Aug 2016 May 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2018","start_date":"Aug 2016","subtitle":"Coegi","title":"Social/Programmatic Specialist"}],"url":"https://www.linkedin.com/company/coegi-llc"},{"company":"KOMU 8 & Mid-Missouri CW","company_id":"komu8","location":"","positions":[{"description":"- Design layout and prepare finished art on the main webpage and KOMU Facebook, using Adobe Flash, Photoshop, Illustration, exhibits and displays, instructional materials, media presentation, etc.- Consult with clients and other account executives on the planning, illustration, printing and viewing of arts layouts for marketing campaigns.- Assist in the preparation of individual material and project operating budgets.- Manage the sales inventory system for the department.- Design art productions and manage Facebook contests for clients on the station\'s social media.","duration":"Nov 2014 Jul 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2016","start_date":"Nov 2014","subtitle":"KOMU 8 & Mid-Missouri CW","title":"Digital Marketing Specialist"}],"url":"https://www.linkedin.com/company/komu8"},{"company":"True Media","company_id":"truemediaagency","location":"Columbia, Missouri Area","positions":[{"description":"- Assist media buyers and media planners in executing and implementing media strategies for various clients.- Research and deliver basic analysis on appropriate media vehicles for different clients.","duration":"Aug 2013 Dec 2013 5 months","duration_short":"5 months","end_date":"Dec 2013","start_date":"Aug 2013","subtitle":"True Media","title":"Media Buying/Planning Intern"}],"url":"https://www.linkedin.com/company/truemediaagency"},{"company":"Arch Events Inc.","company_id":null,"location":"Greater St. Louis Area","positions":[{"description":"- Interview and train three to four new hires with marketing systems, making sure they meet their goals, and lead them toward a successful campaign and future leaders.- Manage several campaigns on high-end products from set up to tear down and everything in between.- Promote various high-end products to customers through face-to-face, direct marketing methods.- Work with other associates toward a successful marketing campaign for each products by raising brand awareness and creating word of mouth.","duration":"Jun 2012 Dec 2012 7 months","duration_short":"7 months","end_date":"Dec 2012","start_date":"Jun 2012","subtitle":"Arch Events Inc.","title":"Campaign Manager"}],"url":""},{"company":"Columbia College","company_id":"columbia-college-missouri","location":null,"positions":[{"description":"Create advertising campaigns for each activity on campus Assist the Director of Student Development in building community, assisting students with college life experiences, and developing an active and friendly environment on campus.","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"Columbia College","title":"Student Assistant"},{"description":"Provide supervision to 16 resident assistants and more than 200 students on campus. Responsible for maintaining healthy and safe living conditions, and providing overall support of the mission of Residential Life.","duration":"Jan 2010 May 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2012","start_date":"Jan 2010","subtitle":"Columbia College","title":"Head Resident \xad Residential Life"}],"url":"https://www.linkedin.com/company/columbia-college-missouri"}]', '["“While working in the Division of Student Affairs, Anh mentored me in all things digital content and account management. She is an expert in the digital marketing industry with a passion for student development and marketing strategy. She strives to meet her clients\' goals, apply essential problem-solving techniques and grow as a digital marketing professional. ”","“Anh has the ability to drive big picture strategy in her market plans while simultaneously running some of the most effective digital ads I have seen and of course always keeping her eye on ROI. Natural ability to lead her peers while mentoring students and able to still ensure everyone is in track for the project. I greatly value everything she brings but most appreciate her honest and direct nature. She is a dynamic force and a breath of fresh air.”"]'] User: ['Carolynn Martin', 'Specialties: Cisco Unified Call Manager, Cisco Unity', 'IT Ninja', 'Wood County Information Systems', '[{"company":"Wood County Information Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Wood County Information Systems","title":"Technician"}],"url":""},{"company":"Mid-State Technical College","company_id":"mid-state-technical-college","location":"Wisconsin Rapids, Wisconsin","positions":[{"description":"Information Technology Information Technology","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"Mid-State Technical College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/mid-state-technical-college"},{"company":"DDT Custom Tool & Mfg. Inc.","company_id":null,"location":"Mosinee, WI","positions":[{"description":"","duration":"Nov 2011 Jul 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2015","start_date":"Nov 2011","subtitle":"DDT Custom Tool & Mfg. Inc.","title":"Production Manager, Machinist"}],"url":""},{"company":"Clifton Gunderson LLP","company_id":"clifton-gunderson-llp","location":null,"positions":[{"description":"","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Senior Associate, Voice Communication Specialist"},{"description":"Perform network management skills, hardware and software support. Maintain the firm wide Cisco IPT system for all 43 sites across the country. Including setting up new sites and de-merging sites, adding and removing users and manage the firm wide Cisco Unity voicemail system. I created the documentation and conducted the training for all sites and users for the new phone system. Created and maintained the firm wide Service Desk. Created the standards for our hardware catalog, working with vendors to get the best pricing. Take care of all of the firm wide equipment purchasing for technology. I also worked with our telecom vendors for the phone lines in all of our offices. I am also in charge of ordering and working with our cell phone vendors to order all of the company cell phones. I have worked as our regional support tech taking care of 13 offices for general support issues, hardware break/fix issues and setting up new equipment","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Sr. Associate, Voice Communication Specialist"}],"url":"https://www.linkedin.com/company/clifton-gunderson-llp"},{"company":"Earth Tech","company_id":"earth-tech","location":"","positions":[{"description":"","duration":"May 2001 Feb 2002 10 months","duration_short":"10 months","end_date":"Feb 2002","start_date":"May 2001","subtitle":"Earth Tech","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/earth-tech"}]', '["Kevin Murtha “As a Project Manager, I had Carolynn on several high profile, critical project teams. Carolynn\'s technical expertise and work experience helped make these projects successful. She actively participated in helping resolve critical issues and could be counted on to complete her tasks with minimal direction. I would gladly work with Carolynn again.”","Russell Gibson “Carolynn Martin is a dedicated professional who manages her projects using a systemic approach paying close attention to detail. Having worked with Carolynn for more than eight years, I\'ve had the pleasure of observing her growth into the polished professional she is today. Carolynn is an outstanding team player and communicator. One area in which Carolynn has exceled in particular is her ability to adapt to changes in her role and strategic direction. Carolynn consistently delivered on many projects and responsibilities while reporting to numerous managers and maintained a very productive and positive attitude throughout.”"]']### Assistant: The agent's job is to develop and execute marketing strategies with high ROI, and today the user is reaching out to the agent because they need assistance in improving their digital marketing efforts.
### Human: Agent: ['Mohan Aravamudhan', 'A dynamic result oriented hands-on leader with over 20 years of achievement and demonstrated success in highly competitive markets. An expert in networks and Mobile applications relaying on “out of the box” thinking to drive solutions and value propositions. A highly successful sales leader providing internal product guidance, pre sales leadership and customer management. Tenacious in using new concepts supporting customer’s business needs, learning new domains and forging strong relationships with external and internal business partners. Core competencies includeSales EngineeringCustomer ManagmentProduct ManagementComplex Solutions Sales Enterprise Level Strategy Sales Pre and Post sales experienceEmerging Technologies SalesSolution Selling Strategies Strong technical background Business Development Key Customer RetentionSolution definition and design', 'Vice President , Digital System Integration ,ER&D GBL ,Capgemini', 'Capgemini', '[{"company":"Capgemini","company_id":"capgemini","industry":"Information Technology and Services","location":"Greater Boston","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Capgemini","title":"Vice President , Digital System Integration ,ER&D GBL"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"Altran","company_id":"altran","location":null,"positions":[{"description":"","duration":"Aug 2019 Aug 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2020","start_date":"Aug 2019","subtitle":"Altran","title":"General Manager , System Integration and Consulting Practice"},{"description":"","duration":"May 2017 Aug 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2019","start_date":"May 2017","subtitle":"Altran","title":"Assistant Vice President, Solutions and Partner ecosystems"}],"url":"https://www.linkedin.com/company/altran"},{"company":"Radisys Corporation","company_id":"radisys-corporation","location":"Cambridge, Massachusetts","positions":[{"description":"Leading the cloud , virtualization and Network function virtualization product startegy and management Leading the cloud , virtualization and Network function virtualization product startegy and management","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Radisys Corporation","title":"Product managment and strategy"}],"url":"https://www.linkedin.com/company/radisys-corporation"},{"company":"Xura","company_id":"mavenir","location":null,"positions":[{"description":"Comverse in June of 2015 acquired Acision as part of $400M deal, which immediately doubles the size of the digital services business and establishes a market leading position. The resulting company is now branded Xura.Leading Product Management initiative to rationalize product lines and bring out the combined company’s new Converged platform called to Xura Communication Suite. The product is a combination of the best of breed for both companies. Responsibilities include \uf0d8 Leading Product strategy and Business case\uf0d8 Leading cross functional team and providing guidance on product evolution \uf0d8 Defining product requirements based on market and customer and competitive analysis \uf0d8 Presentation of Product roadmap and strategy to internal stakeholders\uf0d8 Presenting and training sales team on product evolution and insertion strategies \uf0d8 Communicate regularly with Senior Management on product evolution.\uf0d8 Architect and introduce solutions to overcome current business challenges and meet future needs.\uf0d8 Present product roadmap and product vision to customers. . \uf0d8 Guide and lead the teams on requirement collection process and solution definition with various customer organizations to comply with target expectations and budget","duration":"Aug 2015 May 2016 10 months","duration_short":"10 months","end_date":"May 2016","start_date":"Aug 2015","subtitle":"Xura","title":"Director Product Management and Go to Market"},{"description":"Leading Digital Services Solution Consultants/Go to Market team for Americas .Leading a team of High Preforming Products sales professionals to achieve sales quota and help our customers to bring superior services and value to their end users.","duration":"Jan 2012 Aug 2015 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2015","start_date":"Jan 2012","subtitle":"Comverse","title":"Head of Solution Consultants and GTM - Americas"}],"url":"https://www.linkedin.com/company/mavenir"},{"company":"Comverse Network Systems","company_id":"comverse-network-systems","location":"","positions":[{"description":"As part of global value added services sales group ,my main role is help drive sales of VAS products and help achive sales targets for the region assigned .The role also includes business devolopment by actively engaging with customers and working with partners to bring the best benefits of comverse range of VAS product to my customers . As part of global value added services sales group ,my main role is help drive sales of VAS products and help achive sales targets for the region assigned .The role also includes business devolopment by actively engaging with customers and working with partners to bring the best benefits of comverse range of VAS product to my customers .","duration":"Feb 2009 Jan 2012 3 years","duration_short":"3 years","end_date":"Jan 2012","start_date":"Feb 2009","subtitle":"Comverse Network Systems","title":"Director ,Product Sales"}],"url":"https://www.linkedin.com/company/comverse-network-systems"},{"company":"comverse","company_id":"mavenir","location":null,"positions":[{"description":"Senior sales engineer (Presales and account managment ), Comverse Presently employed with Comverse as Senior sales engineer.Main responsibility includes presales and acccount management","duration":"May 2006 Jan 2009 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2009","start_date":"May 2006","subtitle":"comverse","title":"Senior sales engineer"},{"description":"Nov 01 till May 2006 As a senior specialist and technical lead in the expert group for Americas division on Short Messaging platforms, MMS and other SS7 products, responsibilities includes supporting the local teams ,Project management in handling escalations and directly communicating with the customer to understand issues give solutions and lead complex projects as main technical lead. Responsibilities included close interaction with marketing and sales for providing solutions and technical know how and customer presentation as and when needed for pre-sale activity and sales bids. Responsibilities also included supporting product management and RD in product enhancements, training of engineers and also providing customer training courses","duration":"Nov 2001 May 2006 4 years 7 months","duration_short":"4 years 7 months","end_date":"May 2006","start_date":"Nov 2001","subtitle":"comverse","title":"Product expert"}],"url":"https://www.linkedin.com/company/mavenir"},{"company":"Comverse Network Systems","company_id":"comverse-network-systems","location":"","positions":[{"description":"","duration":"Dec 1998 Nov 2001 3 years","duration_short":"3 years","end_date":"Nov 2001","start_date":"Dec 1998","subtitle":"Comverse Network Systems","title":"Senior system analyst"}],"url":"https://www.linkedin.com/company/comverse-network-systems"}]', '["Merav Greenberg “I had the pleasure of working with Mohan for the last 10 years. Mohan is an extraordinary professional. His technical experience, knowledge and in-depth relationship with customers make him an invincible salesman. On the one hand, he is willing to work extremely hard and leave no stone unturned. On the other hand, he is very creative and knows all the tricks of his trade. The best words to sum up Mohan are: excellence, persistency & professionalism.”","R. Todd Barber “Mohan is a terrific asset to have on your team. Combining an incredible work ethic with deep knowledge of telecommunications, especially mobile, networks, and very specifically about signalling, SMS and switching, Mohan is one of those guys that simply gets done what needs to be done -- many times without having to be told. I hope to have the opportunity to work with Mohan again in the future.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to drive sales and provide customer management, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between their respective companies.
### Human: Agent: ['Rachael Cowan', 'Over ten years of nonprofit experience providing membership and education service, as well as volunteer coordination. Exceptional verbal and written communication, and highly organized with an eye for detail. Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, as well as Constant Contact, MailChimp, Survey Monkey, EventBrite, and DonorPerfect. Well-versed in website and social media content management, and database software. Creative and analytical, and able to work both independently and on collaborative teams. Committed to environmental causes, education, community and the well-being of its members.', 'Administrative Manager', 'Coalition for Compassionate Care of California', '[{"company":"Coalition for Compassionate Care of California","company_id":"coalitionccc","industry":"Non-profit Organizations","location":"Sacramento, California, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Coalition for Compassionate Care of California","title":"Office Manager"}],"url":"https://www.linkedin.com/company/coalitionccc"},{"company":"Effie Yeaw Nature Center","company_id":"effie-yeaw-nature-ctr","location":null,"positions":[{"description":"Manage all aspects of a robust volunteer program with over 200 active volunteers who are applying their time and skills toward supporting a local non-profit Nature Center. - Responsible for recruiting, interviewing, orientation, training, scheduling, communication, relationship building, problem solving, and record management. - Coordinate logistics, volunteers, and staffing for ongoing community outreach events, lecture series, and over 180 education programs annually. - Plan and implement volunteer recognition events, parties and special events. - Improve volunteer asks for donations and membership promotion with scripts and training. - Plan and coordinate volunteer support for various special events and fundraisers. - Maximize volunteer retention with recognition and ongoing training opportunities. - Provide exceptional customer service, thoughtful communication, and meaningful engagement for visitors, members and volunteers.","duration":"Jan 2019 Dec 2020 2 years","duration_short":"2 years","end_date":"Dec 2020","start_date":"Jan 2019","subtitle":"Effie Yeaw Nature Center","title":"Volunteer Coordinator"},{"description":"Developed and led educational programs that promote nature connection and foster appreciation, enjoyment, and stewardship of the unique natural resources found along the Lower American River. - Aligned curriculum with new science standards, and coordinated appropriate staff and volunteer docent training. - Researched and tracked best practices in science education, and surveyed area educators to determine how best to support their needs and adjust programs accordingly. - Developed and delivered engaging training suited to both new and experienced docents. - Prepared and maintained annual department calendar, education department manual, docent manual, and education program curriculum. - Created custom outdoor education programs for Scout, homeschool, and other groups.","duration":"Jan 2017 Jan 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2019","start_date":"Jan 2017","subtitle":"Effie Yeaw Nature Center","title":"Education Coordinator"},{"description":"Continuous observer of the natural world with a passion for interpretation and science education. Skilled at guiding the public of all backgrounds and experiences to notice more, explore, and build meaningful nature connections. - Led education programs throughout the greater Sacramento area for thousands of students. - Lead nature walks, and interpret natural history for the visitors. - Handled live animal ambassadors and presented to the public.","duration":"Apr 2014 Jan 2019 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jan 2019","start_date":"Apr 2014","subtitle":"Effie Yeaw Nature Center","title":"Naturalist"}],"url":"https://www.linkedin.com/company/effie-yeaw-nature-ctr"},{"company":"WMA","company_id":"western-manufactured-housing-communities-association-wma-","location":"Sacramento, California Area","positions":[{"description":"Responsible for the management of both the membership and education departments for a nonprofit California state trade association representing the interests of the owners of mobilehome parks. - Directed the annual membership dues billing cycle of over 1.5 million dollars and maintained 96% retention rate through exceptional member engagement and service. - Targeted new member prospects and implemented contact guidelines to increase recruitment and retention. - Increased non-dues revenue by developing and promoting new and established member benefits and products.- Developed effective surveys and strategic print/email/internet marketing campaigns to promote programs and events. - Administered the membership database and managed the integration of its association management software with the website and its content management system. - Created themes and wrote content for the annual membership issue of the association’s magazine. - Encouraged community building & facilitated member networking at annual conventions. - Oversaw all aspects of the accreditation program, including event registration and invoicing, curriculum development, materials and PowerPoint production, speaker coordination, webinars, and managed participant certification records. - Coordinated, advised and supported accreditation program volunteers and fellow membership staff.","duration":"Apr 2004 Apr 2014 10 years 1 month","duration_short":"10 years 1 month","end_date":"Apr 2014","start_date":"Apr 2004","subtitle":"WMA","title":"Director of Membership & Education at Western Manufactured Housing Communities Association (WMA)"}],"url":"https://www.linkedin.com/company/western-manufactured-housing-communities-association-wma-"},{"company":"California State University, Chico","company_id":"california-state-university-chico","location":"","positions":[{"description":"","duration":"Oct 1999 Nov 2003 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2003","start_date":"Oct 1999","subtitle":"California State University, Chico","title":"Administrative Support Assistant (ASA I), Financial Aid Office"}],"url":"https://www.linkedin.com/company/california-state-university-chico"}]', '["Barbara Lezon “I had the privilege of working with Rachael Cowan for more than six years at a Sacramento non-profit organization. She is one of those rare colleagues who exhibits passion, hard work, professionalism, integrity and grace. All qualities that I admire individually and, when combined, make a wonderful person to work alongside. Rachael served in several capacities at the Nature Center, including naturalist, lead education coordinator and volunteer coordinator, which I think demonstrates her versatility and varied skill set. I always admired how she fully committed herself to the responsibilities of each role, diving in with energy and enthusiasm. I collaborated with her on projects and initiatives, and always appreciated the insights and perspectives she brought. She is so thoughtful in her work, keeping our organization and the \\"customer\\" (whether weekend visitors, kids attending summer camp, or our volunteers) always at the forefront. Any organization would be lucky to have Rachael in its ranks. She\'s incredibly hard working, passionate, and driven by a worthy mission.”","Catherine Borg “Rachael was a team player that was always striving to improve her work product and the reputation of our trade association. She managed thousands of members with fabulous customer service, addressing them with respect and returning calls in a timely fashion. She was always professional in her interactions with staff/members and could always be counted on to deliver on time and with accuracy. She was a great planner and brainstormer! Personally I found her very pleasant to work with and she always handled herself with honesty and grace. I would highly recommend her for any position. ”"]'] User: ['Renata A.', 'Impact-driven communications and public relations director with leadership experience in nonprofit, retail, and technology startups and established organizations. Skilled at translating complex ideas into relatable and impactful messaging to reach target audiences for marketing and training. Recognized for ability to forge strategic and authentic relationships with key constituencies, including media, staff, community members, and clients. Expertise: Strategic Planning, Marketing, Training, Writing, Copyediting, Media Relations, Sales, Team Leadership, Assistive Technologies, Community Engagement, Spanish (Conversational)', 'Volunteer Programs Assistant', 'Community Harvest Project, Inc.', '[{"company":"Community Harvest Project, Inc.","company_id":"community-harvest-project-inc.","industry":"Farming","location":"Grafton, Massachusetts, United States and Harvard, Massachusetts","positions":[{"description":"Responsible for key communications between Community Harvest Project and outside volunteer groups. Coordinate with, and prepare volunteers for their visits to our farms. Responsible for key communications between Community Harvest Project and outside volunteer groups. Coordinate with, and prepare volunteers for their visits to our farms.","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"Community Harvest Project, Inc.","title":"Volunteer Programs Assistant"}],"url":"https://www.linkedin.com/company/community-harvest-project-inc."},{"company":"Protect Sudbury Inc.","company_id":"protect-sudbury-inc.","location":"United States","positions":[{"description":"Communications and Public Relations lead for Protect Sudbury, a community organization dedicated to preserving and protecting the environment, landscape, health, and safety of our water supply. We aim to improve and change the way transmission line projects happen in the Commonwealth of Massachusetts and to save one of the most unique conservation areas in Boston\'s Metrowest. Communications and Public Relations lead for Protect Sudbury, a community organization dedicated to preserving and protecting the environment, landscape, health, and safety of our water supply. We aim to improve and change the way transmission line projects happen in the Commonwealth of Massachusetts and to save one of the most unique conservation areas in Boston\'s Metrowest.","duration":"Feb 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Protect Sudbury Inc.","title":"Director Communications"}],"url":"https://www.linkedin.com/company/protect-sudbury-inc."},{"company":"Writer","company_id":null,"location":"Massachusetts","positions":[{"description":"Write, edit, create unique content for company websites, blogs, marketing collateral, etc. Ghostwriting and copyediting services available. Write, edit, create unique content for company websites, blogs, marketing collateral, etc. Ghostwriting and copyediting services available.","duration":"Aug 2011 Jun 2021 9 years 11 months","duration_short":"9 years 11 months","end_date":"Jun 2021","start_date":"Aug 2011","subtitle":"Writer","title":"Freelance Writer"}],"url":""},{"company":"NoteSwift","company_id":"noteswift","location":"Massachusetts","positions":[{"description":"Recruited by CEO as 3rd employee at software startup delivering time saving technology for physicians to improve healthcare effectiveness. Subject Matter Expert in speech recognition technology and team leader responsible for strategic planning, product development/management/marketing, and technical support and training. Recruited by CEO as 3rd employee at software startup delivering time saving technology for physicians to improve healthcare effectiveness. Subject Matter Expert in speech recognition technology and team leader responsible for strategic planning, product development/management/marketing, and technical support and training.","duration":"Oct 2012 Nov 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2015","start_date":"Oct 2012","subtitle":"NoteSwift","title":"Director of Marketing and Support Services"}],"url":"https://www.linkedin.com/company/noteswift"},{"company":"US Masters Swimming","company_id":"u-s--masters-swimming","location":"Massachusetts","positions":[{"description":"Coach swim practices of all levels of swimmers. From US Masters swimmers to College level to youth recreational swimmers. Coach swim practices of all levels of swimmers. From US Masters swimmers to College level to youth recreational swimmers.","duration":"Jan 2005 Aug 2012 7 years 8 months","duration_short":"7 years 8 months","end_date":"Aug 2012","start_date":"Jan 2005","subtitle":"US Masters Swimming","title":"Swim Coach"}],"url":"https://www.linkedin.com/company/u-s--masters-swimming"},{"company":"Babson College","company_id":"babson-college","location":"Wellesley, Massachusetts","positions":[{"description":"Assist head coach in all aspects of running a Division III college swim team. Assist head coach in all aspects of running a Division III college swim team.","duration":"Aug 2004 Mar 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2008","start_date":"Aug 2004","subtitle":"Babson College","title":"Asst. Swim Coach"}],"url":"https://www.linkedin.com/company/babson-college"},{"company":"Dragon Systems (Now Nuance)","company_id":null,"location":"Newton, Massachusetts","positions":[{"description":"Managed department of exceptionally talented, multilingual people delivering onsite training to customers worldwide. Oversaw the creation, quality control, and delivery of training curriculum in multiple languages to all audiences, from resellers to end users, technophobes to engineers, corporations to governmental agencies in English, Spanish, Italian, German, and French. Managed department of exceptionally talented, multilingual people delivering onsite training to customers worldwide. Oversaw the creation, quality control, and delivery of training curriculum in multiple languages to all audiences, from resellers to end users, technophobes to engineers, corporations to governmental agencies in English, Spanish, Italian, German, and French.","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Dragon Systems (Now Nuance)","title":"Director Training Department"}],"url":""}]', '["LinkedIn User “I worked for Renata when she managed the training department at Dragon Systems. Renata was an awesome boss. She was a wonderful professional mentor and really knew her stuff. This was my first job as a trainer, and when I went back later to get my Masters degree in Education I was always amazed at how much I\'d already learned from Renata! Personally, she was also a wonderful person to work with and always made me a feel a valuable and important member of the team. I can honestly say I\'ve never had a better boss than Renata.”","Laura Strassman “Renata is a very knowledgeable highly skilled trainer. She has a wonderful upbeat way about her and really connects with her students. She has an added advantage of being bilingual, and I might even say tri lingual since she speaks techie :-). Renata is a wonderful person to work with in every way, both detail oriented and a self starter.”"]']### Assistant: The agent's job is to coordinate with and prepare volunteers for their visits to farms, and today the user is reaching out to the agent because they need assistance in organizing a volunteer program for a nonprofit organization.
### Human: Agent: ['Russell Tan', '12 years of digital marketing experience in: eCommerce, merchandising, procurement and partner management. Strong analytical background developed through core business functions. History managing robust accounts and products in order to maximize revenue and growth. A catalyst in coordinating new marketing initiatives, product development, strategy and negotiations. Proven ability to inform and influence cross-functional relationships with internal and external partners. Specialties: eCommerce, Merchandising, Marketing, Vendor Management, Procurement / Inventory Management, Vendor Operations / Logistics', 'GDLT Readiness Program Manager Lead, Microsoft Stores', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Redmond, WA","positions":[{"description":"•Program Manager onboarding Xbox digital products and managing GTM activities for a $11 million-dollar business spanning across 23 worldwide markets•Assisted in launching the latest generation of Xbox consoles for the Series X\|S family (Nov 2020), which generated ~$22.5 million in console sales within 30 minutes•Marketed and launched the announce for Windows 11 across MS digital properties (June 2021), requiring collaboration from marketing teams and engineering, resulting in a ~20% lift in product conversion•Set the strategy on product detail page builds, merchandising, and customer journey management across Xbox consoles, accessories, and gear to generate critical growth and revenue •Responsible for omnichannel marketing within web, mercury (Xbox console), and CSS (customer service)•Critical cross-functional partnerships and process improvements across: product management, category management, regional merchandising, inventory teams, site operations, web production and design studio","duration":"Nov 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Microsoft","title":"GDLT Readiness Program Manager Lead, MS Stores"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"T-Mobile USA","company_id":"t-mobile","location":"Factoria, WA","positions":[{"description":"•Launched an E2E eCommerce purchase path for existing customers to experience on all T-Mobile digital touch points and delivered ~$1.01MM in revenue within the first 8 weeks in market•Product owner setting requirements and prioritization with technical product teams to deploy purchase path enhancements based upon business case development •Utilize consumer insights and data to identify problem statements and experience gaps to improve functionality across key areas in Digital•Set the strategy behind A/B test optimizations for a specific digital journey aligned to business priorities •Build hypotheses and partner with design and product teams to test assumptions using rapid prototyping and usability to co-create with customers to develop a frictionless digital experience","duration":"Oct 2016 Oct 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2019","start_date":"Oct 2016","subtitle":"T-Mobile USA","title":"Digital eCommerce Category Manager (IoT/Base)"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Expedia, Inc.","company_id":"expedia","location":"Bellevue, WA","positions":[{"description":"•Successfully developed and executed end-to-end process for coupon promotions totaling $4 million in gross profit for a single year•Responsible for strategizing and leading site wide promotional implementation for specific sale events, including cross-functional teams such as e-mail, social, loyalty, and affiliate channels•Developed automated merchandising process for Expedia’s retail business to reduce promotional lead times by up to 20+ hours per week•Collaborated with supplier management team to support supplier contracts and merchandising opportunities, as well as proactively sourcing inventory to drive consumer demand.•Maximized sponsor revenue for key promotions by teaming up with the media sales team to optimize performance of live campaigns valued at $100,000+ for any given promotion•Facilitated A/B test schedule by analyzing key performance metrics and identifying opportunities","duration":"Apr 2012 Oct 2016 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2016","start_date":"Apr 2012","subtitle":"Expedia, Inc.","title":"Digital Senior Merchandiser"}],"url":"https://www.linkedin.com/company/expedia"},{"company":"Amazon.com","company_id":"amazon","location":null,"positions":[{"description":"• Promoted to Instock Manager and managed in-stock rates for $5 million dollar mid-tier US books vendors • Secured margin improvements by negotiating contract terms with vendors and maintaining relationships• End-to-end ownership of inventory lifecycle from manufacturer to end customer• Developed standard operating procedures for Amazon’s retail business support teams in India to open up resources on the US books team• Reduced product lead times up to 7 days by setting up and organizing multi-pick appointments with supply chain• Analyzed complex processes and developed requirements for cross-functional and technical teams to automate them systemically","duration":"Apr 2011 Apr 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2012","start_date":"Apr 2011","subtitle":"Amazon.com","title":"Instock Manager (Buyer), US Books"},{"description":"• Managed 1,300 direct vendors, and over 40,000 Advantage vendors to ensure the largest retail division (Books) maintains in-stock availability on Amazon.com• Analyzed key business metrics in order to drive new strategies and implement systemic improvements in the small publisher space• Maintained an intense customer-focus by ensuring high-profile titles remained in stock across all retail channels, while other remained out of stock• Facilitated relationship management, inventory health analysis, project management, and operational process improvements for vendors• Successfully contributed to reducing product defects, inventory defects, and cost discrepancies","duration":"Mar 2010 Apr 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2011","start_date":"Mar 2010","subtitle":"Amazon.com","title":"Associate Instock Manager (Buyer), US Books"},{"description":"• Worked cross-functionally within three areas of Amazon US books (Vendor Management, In-stock and Site Merchandising) to grow and improve a $80 million dollar business • Continuously negotiated promotional packages for the vendor, and successfully generated up to 20% increase in sales• Scheduled, updated, and produced content on Amazon’s product detail pages and genre pages, including numerous cataloging and editing tasks• Developed one of the first cross-promotion processes with other product lines to optimize profit margin• Executed numerous marketing and email efforts, scheduled product lists, analyzed site promotion performance and proposed recommendations on marketing plans","duration":"Jun 2008 Mar 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2010","start_date":"Jun 2008","subtitle":"Amazon.com","title":"Digital Merchandising Specialist, US Books (Simon & Schuster)"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Macy\'s","company_id":"macy","location":"Greater Seattle Area","positions":[{"description":"• Responsible for $15 million dollar businesses in seven dynamic buying departments• Executed markdown process of merchandise to increase turn of goods and decrease liabilities• Established strong cross-functional relationships with both internal and external partners to ensure smooth negotiations across all businesses • Coordinated all advertising strategies and promotions tailored to specific customer base, to drive revenue and customer flow in the store• Organized shipping of merchandise to stores with vendors in order to maximize sales and profit","duration":"Feb 2007 May 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2008","start_date":"Feb 2007","subtitle":"Macy\'s","title":"Assistant Buyer, I.N.C. Special Sizes / Suits"}],"url":"https://www.linkedin.com/company/macy"}]', '["Christina Roufosse Roca “With uncanny organizational skills and attention to detail, Russ was an invaluable leader for the Xbox project launches we collaborated on. Approachable and patient, he was a pivotal point of contact to ensure the projects were kept on track when questions needed answers. Russ is straightforward and methodical, which I appreciated a lot, especially when times would get hectic. Focused and determined, he is a hardworking professional I will remember and hope to have the pleasure of working with in the future. He is indeed an asset for any company that hires him.”","May Yu “Russ has an infectious, positive attitude that brings people together and wins over stakeholders and partners. This helped him drive visibility, alignment and prioritization for projects and enhancements across the company for the Mobile Internet category he was managing, and then later when he lead the redesign/re-launch of the Add-a-line e-commerce funnel. He\'s a go-getter and a team player, willing to pitch in to do what\'s needed to get the job done and always with a smile! Russ would be a pleasure to have on any team! ”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today, the agent is reaching out to the user to assist with resolving a software issue they are experiencing.
### Human: Agent: ['Brian Serow', 'As part of the team at Rightpoint, I work with brands looking to start, grow or improve their ecommerce operations in meaningful ways. With 9+ years of experience in the commerce technology space, I have a deep and constantly growing background in technology for retail, distribution, branded manufacturing and other commerce-based businesses.', 'Director of Business Development - Commerce at Rightpoint', 'Rightpoint', '[{"company":"Rightpoint","company_id":"rightpoint","industry":"IT Services and IT Consulting","location":"Denver, Colorado, United States","positions":[{"description":"In this role I continue the duties I had for Something Digital as well as collaborating with Rightpoint team members. In this role I continue the duties I had for Something Digital as well as collaborating with Rightpoint team members.","duration":"Jan 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Rightpoint","title":"Director of Business Development - Commerce"}],"url":"https://www.linkedin.com/company/rightpoint"},{"company":"Something Digital","company_id":"something-digital","location":"New York, New York","positions":[{"description":"Acquired by RightpointI ran East Coast sales for Something Digital with a primary focus on Magento and Shopify builds. Acquired by RightpointI ran East Coast sales for Something Digital with a primary focus on Magento and Shopify builds.","duration":"Jan 2020 Dec 2020 1 year","duration_short":"1 year","end_date":"Dec 2020","start_date":"Jan 2020","subtitle":"Something Digital","title":"Director, Business Development"}],"url":"https://www.linkedin.com/company/something-digital"},{"company":"CB4","company_id":"c-b4-ltd","location":"Greater New York City Area","positions":[{"description":"","duration":"Nov 2018 Jan 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2020","start_date":"Nov 2018","subtitle":"CB4","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/c-b4-ltd"},{"company":"Magento, an Adobe Company","company_id":"adobe-commerce","location":null,"positions":[{"description":"I worked with large-scale and enterprise organizations in New York and Connecticut as they evaluated Magento for their ecommerce needs. Magento was acquired by Adobe during my time in this role. During my time at Magento, the company grew from around 550 employees to more than 800.","duration":"Oct 2017 Oct 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2018","start_date":"Oct 2017","subtitle":"Magento, an Adobe Company","title":"Enterprise Sales Executive"},{"description":"I served as the Magento expert and point of contact for organizations in New York, New Jersey, Connecticut, Massachusetts, Maine, New Hampshire and Rhode Island that were looking to improve their commerce operations.I previously also covered Quebec, Nova Scotia, Newfoundland and Labrador, New Brunswick, and Vermont.","duration":"Jun 2016 Sep 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2017","start_date":"Jun 2016","subtitle":"Magento, an Adobe Company","title":"Commercial Sales Executive"}],"url":"https://www.linkedin.com/company/adobe-commerce"},{"company":"Grovo","company_id":"grovo","location":"Greater New York City Area","positions":[{"description":"","duration":"Dec 2015 May 2016 6 months","duration_short":"6 months","end_date":"May 2016","start_date":"Dec 2015","subtitle":"Grovo","title":"Account Executive"}],"url":"https://www.linkedin.com/company/grovo"},{"company":"NetSuite","company_id":"netsuite","location":null,"positions":[{"description":"I worked with retailers in Maryland, North Carolina, South Carolina, Virginia and Washington, D.C. to provide NetSuite software in order to help them grow and run their businesses more efficiently. These organizations were looking at using the software suite for any and all combinations of financials, inventory and order management, CRM and marketing, ecommerce, point of sale and warehouse management. During my time at NetSuite, the company grew from 1,400 employees to over 5,000 employees and annual revenue grew from approximately $300 million to nearly $750 million. The Retail vertical grew from fewer than 10 Account Executives to over 30 Account Executives during that same period. At various points I also covered all of New England, most of Eastern Canada and Delaware.","duration":"Apr 2013 Nov 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2015","start_date":"Apr 2013","subtitle":"NetSuite","title":"Account Executive, Retail"},{"description":"The NetSuite Business Development team is focused on qualifying and prospecting in order to provide quality leads to the NetSuite sales team.My time in this role was as a member of the inaugural Business Development Team, as one of 18 Business Development Representatives all located in Boston. The success of this initial group led to rapid growth and the Business Development part of NetSuite now consists of over 100 employees worldwide.","duration":"Jul 2012 Mar 2013 9 months","duration_short":"9 months","end_date":"Mar 2013","start_date":"Jul 2012","subtitle":"NetSuite","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/netsuite"}]', '["Joel Crum “Brian is a rock star in the e-commerce world. He is very knowledgeable about the industry, trends and provides great insight into the best approach for his clients or to anyone looking to learn more about a particular vertical. Brian’s feedback has been highly beneficial for myself as my knowledge isn’t as specifically focused in e-commerce, I thus look to him as a trusted resource. Furthermore he’s simply a delight to work with and helps make tech “fun”. ”","Declan Keir-Saks “Brian served as a mentor to me during the time he and I worked together. He was always generous with his time, and provided me countless opportunities to further my skills at NetSuite. The straightforward and honest manner in which he helped all prospective clients evaluate the capabilities of our solution enabled his own success and taught me about the value of integrity during a sales cycle. I look forward to staying in close contact with him throughout my personal and professional life, and am confident that he will be valuable asset to any company.”"]'] User: ['Samantha Reedy', 'Ecommerce marketing manager with experience in growing large brands on digital marketplaces in multiple different industries.Specialties: eCommerce \| Brand and Product Marketing \| Product Management \| Digital Content Development \| SEO & SEM \| Social Media Advertising \| Digital Marketing \| Campaign Development \| Event Planning \| Market Research \| Copywriting \| Strategic Planning \| Competitive Analysis \| Community Development \| Sales', 'eCommerce Marketing Manager at Foundations Worldwide', 'Foundations Worldwide, Inc', '[{"company":"Foundations Worldwide, Inc","company_id":"foundations-worldwide","industry":"Manufacturing","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Foundations Worldwide, Inc","title":"eCommerce Marketing Manager"},{"description":"","duration":"Sep 2017 Aug 2020 3 years","duration_short":"3 years","end_date":"Aug 2020","start_date":"Sep 2017","subtitle":"Foundations Worldwide, Inc","title":"eCommerce Marketing Specialist - Retail & Hospitality Industries"},{"description":"","duration":"Jul 2016 Sep 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2017","start_date":"Jul 2016","subtitle":"Foundations Worldwide, Inc","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/foundations-worldwide"},{"company":"MGA Entertainment","company_id":"mga-entertainment","location":null,"positions":[{"description":"","duration":"Nov 2013 Jul 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2016","start_date":"Nov 2013","subtitle":"MGA Entertainment","title":"eCommerce Marketing Associate"},{"description":"","duration":"Apr 2013 Nov 2013 8 months","duration_short":"8 months","end_date":"Nov 2013","start_date":"Apr 2013","subtitle":"MGA Entertainment","title":"Marketing Coordinator - Little Tikes Company"}],"url":"https://www.linkedin.com/company/mga-entertainment"},{"company":"FirstMerit Bank","company_id":"firstmerit-bank","location":"Akron, Ohio","positions":[{"description":"","duration":"Jun 2012 Dec 2012 7 months","duration_short":"7 months","end_date":"Dec 2012","start_date":"Jun 2012","subtitle":"FirstMerit Bank","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/firstmerit-bank"},{"company":"Kent State University","company_id":"kent-state-university","location":"Kent, OH","positions":[{"description":"","duration":"Aug 2010 Dec 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2012","start_date":"Aug 2010","subtitle":"Kent State University","title":"Classified Ad Sales Representative"}],"url":"https://www.linkedin.com/company/kent-state-university"},{"company":"Westmoreland Community Action","company_id":"westmoreland-community-action","location":"Greensburg, PA","positions":[{"description":"","duration":"May 2011 Jun 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2012","start_date":"May 2011","subtitle":"Westmoreland Community Action","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/westmoreland-community-action"}]', '["Lauren Zaslansky Conner “Samantha was a terrific employee and team member! She was skilled at communicating with colleagues and partners at all levels. By using those relationships along with her project management skills, she helped take our brand presence to the next level! Samantha has maturity beyond her years. I was always able to trust her to work independently, yet seek support appropriately. Any company that hires Samantha would be lucky to have her!”","Janet Parham “Samantha has made great strides in her role at Little Tikes in the past year. She has taken on the challenge of making sure the MGA Brands are well represented across our retail partner websites. Samantha\'s keen eye for marketing new products help boost product sales across our .com channels. Samantha has taken a position that was vacant in the company for a few years and sculpted it into a role where she is well respected by the sales directors and can be relied on to get the job done!”"]']### Assistant: The agent's job is to work with brands looking to improve their ecommerce operations, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in growing the user's brand on digital marketplaces.
### Human: Agent: ['Anthony Constantino', 'Performing as Quality Manager for a Base Operations Support contract with 26 years of experience in Quality Assurance, planning, design, Crisis management, military and civil construction, environmental remediation, water resources, as well as military analyst in support of personnel and logistics management. Highly experienced in support of military training, operations, quality assurance, contingency missions, military construction and operations and maintenance support. 19 years were in a Quality Assurance capacity on programs of increasing size and scope. Using extensive leadership experience, expertise in risk management and familiarity with processes to evaluate, plan, prevent, and mitigate circumstances that impede program and project objectives. Parsons Certified Project Manager, Certified Quality Auditor, ISO-9001-2008 Implimenting and Leading Certified, American Society of Quality (ASQ) member. Mangement of personel, equipment and budget funding for the US Army. Lead Human Resources Management Analyst, Professionall Development and placement of 12,000 US Army Engineers while performing the duties of Seinor Career Analyst for Engineer Career Management Field 12. Resourced, Designed and conducted operational as well as capability briefings at the General Officer Level. Conducted Project management of 40 Million dollars worth of construction projects overseas in support of the US Army -Goals: Professionaly to provide Professionalism, Loyalty and leadership to a Fortune 500 company. Personally i will pursue and obtain certification as PMP, CMQ/OE, CSSGB Specialties: Quality management- Quality Solutions- IDIQ Task Order Management- Military Analyst- Corrective Action Development and Reporting- Root Cause Analysis Development- Metric Development- Leadership Development- Construction Management- Emergency Operations- Crisis management- Program Management- Safety- COTR MicroSoft Suite 2007 Micro Soft Project ARCHIBUS MAXIMO', 'Base Operations Quality Enviromental, Safety and Health Manager, Melwood Inc', 'Baltimore', '[{"company":"Baltimore","company_id":null,"location":"Washington DC-Baltimore Area","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Baltimore","title":"Program Quality Manger"}],"url":""},{"company":"Melwood Horticultural Training Center, Inc","company_id":"melwood","location":"Fort Meade Maryland","positions":[{"description":"","duration":"Aug 2015 Oct 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2017","start_date":"Aug 2015","subtitle":"Melwood Horticultural Training Center, Inc","title":"Base Facility Operations- Quality, Enviromental, Safety and Health Manager"}],"url":"https://www.linkedin.com/company/melwood"},{"company":"Parsons","company_id":"parsons","location":"Springfield, Va","positions":[{"description":"• Developed and maintained an ISO 9001:2008 certified QCP that is fully compliant with the requirements of the contract and integrated with the Safety Management System and Environmental Management System (ISO 14001) ESOH• Perform all aspects of total quality include Corrective and Preventive Actions, Surveillance, Internal/External Audits, Receiving Inspections, Document Control, Progress Control, Quality Data Analysis, and Statistical Sampling• Performed as Lead Auditor on nine internal ISO Compliant supplier Audits and two external corporate audits conducted within a 180 day span, receiving zero major findings at corporate level while enforcing all standards to ISO expectations• Maintain current files of all technical documents, instructions, procedures and requirements necessary for implementation of an effective quality assurance program.• Conduct special evaluations, quality surveys and audits. Compile reports and findings of surveys and audits for company officials for review and make action recommendations as required• Provided deliberate Quality Assurance oversight for the decommissioning, repurposing, disposition and movement of over 8,000 personnel, $33 million dollars of equipment and related Office space• Managed the decommissioning, repurposing, disposition and movement of over 8,000 personnel, $33 million dollars of equipment and 3 million square feet of Office space, and supporting equipment","duration":"May 2011 Jul 2015 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jul 2015","start_date":"May 2011","subtitle":"Parsons","title":"Lead Quality Assurance Manager"}],"url":"https://www.linkedin.com/company/parsons"},{"company":"US ARMY","company_id":"us-army","location":null,"positions":[{"description":"• Directly managed the support of four geographically dispersed agencies, approximately 325 employees• Guaranteed rapid and precise reports where provided to the Senior Manager in daily operations, future plans, unit training, ammunition, security operations, reserve affairs and contract oversight and review (COTR)• Managed the allocation of a $1.2 million annual training budget and the accountability of $350,000 equipment. • Provided direct supervision for training, professional development, through the Military Decision Making Process (MDMP) in order to develop written Operations Plans (OPLANs) in support of (Army Corp of Engineers) USACE. • Military Contingency Operations Planner for USACE Prime Power support to Combatant Commands and interagency planning teams. • Exceptional managerial skills enabled the movement of 76 employees during 13 separate national and worldwide disaster responses with 100% accuracy","duration":"Nov 2008 Apr 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2011","start_date":"Nov 2008","subtitle":"US ARMY","title":"Lead Plans and Operations Manager"},{"description":"Senior Personnel Supervisor for a 119 Soldier Prime Power Engineer Company dispersed over two continents with both active and reserve component platoons; supports platoons deployed in combat, supervises the execution of the National Response Plan; responsible for the morale, welfare and professional development of all NCOs and Soldiers; monitors accountability of $10 million of organic equipment; ensures logistical support for family readiness group; performs the duties of a Command Sergeant Major due to isolated location of the company.","duration":"Jun 2006 Oct 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2008","start_date":"Jun 2006","subtitle":"US Army","title":"Senior Personnel Supervisor"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"US Army HRC","company_id":"us-army","location":"Alexandria, VA","positions":[{"description":"• Selected #1 of 312 supervisors to specifically manage the world wide assignments and force structure of over 12,000 Army Engineers in Career Management Field12 in support of the Department of the Army• Monitored and processed all manpower assignments based on Army requirements worldwide as mandated by DOD. • Personally screened and selected personnel IAW DOD standards for specialty assignments at all levels of government to include direct support to the President of the United States.• Managed the most demanded military occupational specialties as the Construction Engineer Advisor filling every deploying Construction Battalion Organization supporting the War on Terrorism to 100% readiness over 31months.• Continuously made accurate decisions for 21 separate skilled occupations and more than 2300 personal actions that affected USACE, U.S. Army, FEMA, Department of Homeland Security and DOD.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"US Army HRC","title":"Senior Military Analyst"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"US ARMY","company_id":null,"location":null,"positions":[{"description":"• Administrator and Project Manager for $40 million in nation re-build construction while assigned to Kosovo, supervised the construction of the only International Sports facility within the former Yugoslavia• Lead construction Project Manager of multiple horizontal construction projects, performing QC/QA at all echelons’ of construction • Conducted Project Budget analysis, project estimations, man-hour and equipment utilization reports, risk assessment and Project management through CPM, GANT and Microsoft Project resources • Conducted analysis, leadership development and technical proficiency to 84 subordinate employees allocated within the agency.• Resourced and implemented a Standard Operating Procedure for Airfield recon and repair for the 82nd Airborne Div, saving the Army valuable time and money during training and operational deployments","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"US ARMY","title":"Construction Project Manager"},{"description":"• Conducted Project Budget analysis, project estimations, man-hour and equipment utilization reports, risk assessment and Project management through CPM, GANT and Microsoft Project resources • Conducted analysis, leadership development and technical proficiency to 84 subordinate employees allocated within the agency.","duration":"Sep 1997 Aug 2000 3 years","duration_short":"3 years","end_date":"Aug 2000","start_date":"Sep 1997","subtitle":"US ARMY","title":"Operations Manager / Construction Foreman"},{"description":"","duration":"Oct 1985 Aug 1997 11 years 11 months","duration_short":"11 years 11 months","end_date":"Aug 1997","start_date":"Oct 1985","subtitle":"US ARMY","title":"Construction Supervisor"}],"url":""}]', '["Glenn Previtera “I was fortunate to have worked with Tino directly after his retirement from the military; he embodies the \\"can-do\\" spirit and gets the job done under time, under budget. Tino does the right thing when nobody is looking, he is a strong team motivator and mentor. He reports honestly and candidly; nothing gets between Tino and his support of the mission. I am honored to share such data regarding Tino and I look forward to working with him again.”","Jefferson Ryscavage “Anthony is a focused employee driven to strive excellence in all that he does. He clearly has the ability to manage personnel and resources to provide a service or product under many circumstances. He is eager to learn and has a proven track record of exceptional leadership and management of Army Soldiers under combat conditions.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide expertise in government and IT services, and today the user is reaching out to the agent because they need assistance with data analysis for a healthcare project.
### Human: Agent: ['Nick McClure', 'I am an experienced Product Management leader with an extensive history leading teams responsible for building retail eCommerce and enterprise level marketing and partner systems. Possessing a unique mix of business, technical, and organizational acumen, I have a proven track record deploying and operationalizing complex systems globally and am a skilled practitioner of agile development.I have substantial international experience and a history of partnering effectively with disparate stakeholders in Europe, Latin America, and Asia. I am recognized as a strong leader and change agent with proven success leading high-performing and results-oriented teams through periods of ambiguity, rapid change, and aggressive timeframes.Key skills: Product Management \| Product Planning \| Product Deployment \| Solution Management \| Portfolio Management \| Project Management \| Process Design \| Agile Development \| Scrum \| Dev Ops \| Organizational Administration', 'Global Product Leader', 'Unify Consulting', '[{"company":"Unify Consulting","company_id":"unifyconsulting","industry":"Business Consulting and Services","location":"Greater Seattle Area","positions":[{"description":"Product Owner, Premera Blue Cross, Mountlake Terrace, WA - Sep 2019 to PresentProduct owner for completely redesigned & rebuilt My.Premera.com member website, putting the customer at the center of the experience and delivering an intuitive interface that meets the customer where they are by bringing the healthcare information and tools they use most right to their fingertips. Direct Product ownership for new Online Claim Submission, Connect Your Care, Multiregistration, and Bill Pay features.","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Unify Consulting","title":"Senior Product Management Consultant"}],"url":"https://www.linkedin.com/company/unifyconsulting"},{"company":"Nordstrom","company_id":"nordstrom","location":"Greater Seattle Area","positions":[{"description":"Driving Nordstrom.com Homepage, Anniversary & Holiday, Pricing & Promotions, Customer Care, Content Management, Item Setup, and Account eCommerce capabilities across Mobile Web, App, and Full Site.Nordstrom are a specialty retailer offering the very best of what\'s next in fashion for men, women, and children since 1901.","duration":"Feb 2017 Sep 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2019","start_date":"Feb 2017","subtitle":"Nordstrom","title":"Senior Manager of Product Management \| Nordstrom.com"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"Product owner for Partner Incentives ecosystem including driving agile delivery, global team management (direct and virtual) and executive stakeholder relationships. Proven thought leader able to influence and effectively collaborate across organizational boundaries including MSIT, WW Operations, Compliance, OEM Business, and Commercial Business, and management of the entire program lifecycle (plan, deliver, operate):• Microsoft IT Lead for multiple platforms/applications enabling $4B + in strategic Microsoft Partner Incentives management and payment. Directly led Product Management and virtual teams consisting of Global Product Managers and development resources• Partner Incentives Portfolio Management including strategic alignment, fiscal year planning and $21M budget accountability• Reduced overall run business budget by $8M over a two-year period without sacrificing delivery quality","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Microsoft","title":"Director of Product Management \| Partner Incentives"},{"description":"Product & Portfolio Manager responsible for in-market Partner Incentives Business Platform enabling $2B + in strategic Microsoft partner incentives programs across the OEM, Commercial, and MS Learning business units: • Led multiple OEM and Commercial incentives system releases enabling key capabilities including envisioning and developing an internal automated process for disbursing $2B in annual OEM partner payments, greatly minimizing payment risk for Microsoft’s largest partner incentives program• Planning and Portfolio Manager for $12M OEM and Commercial fiscal year planning","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Microsoft","title":"Principal Group Product Manager \| Partner Incentives"},{"description":"Product/Project Manager for multiple system releases supporting Microsoft’s OEM business and System Builder Distributor network: • Product/Project Manager for quarterly system releases delivering and enhancing OEM global breadth partners marketing and incentives programs• Led delivery of enhanced, compliant sales out reporting and contributed to moving SBC Distributors from Type II indirect billing to Type I direct billing to enhance Microsoft’s supply chain predictability and to reduce piracy, resulting in $180M of recovered revenue• Envisioned and led development of new automated returns & destruction process required for Type I billing","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"Microsoft","title":"Senior Product Manager \| System Builder Distributor Channel"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Accenture","company_id":"accenture","location":"Greater Seattle Area","positions":[{"description":"Client-based product manager and business analyst across a myriad of industry segments. Roles differed by client and project and consistently required strong business acumen, adaptability, the ability to quickly develop new working relationships to establish trust, superior communication and collaboration skills, and the ability to manage global virtual teams. Charged with providing project leadership for new product launches, streamlining operations, developing a framework enabling consistent global vendor selection, and billing solution development. Superior client reviews resulted in repeat engagements across Microsoft Corp, Transportation Security Administration (TSA), T-Mobile Wireless, Terabeam Networks, and Qwest Communications.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Accenture","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/accenture"}]', '["“Nick was my Manager for a couple of years on the Partner/Channel Incentives team at Microsoft. He was very supportive of his team and did a great job of forming a team atmosphere in an environment that was sometimes not team focused. He was always available to help when needed, yet he let the people on his team work autonomously, and did not micro-manage us. He is a very strategic thinker, but he also is good at getting into the details and delivering results. He is very professional and trustworthy and dependable. ”","“I reported to Nick when I worked in the Channel Incentives/Partners Incentives team at Microsoft. He was always good about communicating changes and updates to the team as well as requesting input on things. I really appreciated the fact that he would empower the people that reported to him to manage their work and get things done. He always made himself available when needed for help with escalations or complex issue resolutions that needed discussion. He was also very diligent about having weekly one-to-ones with us to make sure we had focused time if needed. I think he is a solid, efficient and dependable person to have as a part of your team and would definitely recommend him! ”"]'] User: ['Aaron Rector', '10+ years of content marketing, specializing in content strategy, branding, video, social & paid media.', 'Digital Marketing \| Recruitment Marketing \| Employer Branding \|', 'Walmart Global Tech', '[{"company":"Walmart Global Tech","company_id":"walmartglobaltech","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Dec 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Walmart Global Tech","title":"Recruitment Marketing Manager - Global Tech"}],"url":"https://www.linkedin.com/company/walmartglobaltech"},{"company":"The Standard Real Estate","company_id":"the-standard-real-estate","location":"Dallas, Texas","positions":[{"description":"-Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes. -Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes.","duration":"Aug 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Aug 2019","subtitle":"The Standard Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/the-standard-real-estate"},{"company":"Southlake Integrative Wellness Center","company_id":"southlake-integrative-wellness-center","location":"Southlake, Texas, United States","positions":[{"description":"-Manage HR & hiring needs: 5 hires since 2020 & lowered attrition of team.-Monitor employees schedules and facilitate yearly reviews for a team of 12. -Improve our employee benefits & perks through listening sessions with employees. -Set & achieved sales goals by creating sales campaigns.-Leverage Google digital ads for client attraction. -Lead quarterly company wide all hands meetings. -Develop a comprehensive digital marketing strategy.-Create consistent brand strategy across paid media, social, web and other channels.","duration":"Nov 2019 Dec 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2021","start_date":"Nov 2019","subtitle":"Southlake Integrative Wellness Center","title":"Operations & Marketing Manager"}],"url":"https://www.linkedin.com/company/southlake-integrative-wellness-center"},{"company":"BuzzShift","company_id":"buzzshift","location":"Dallas, Texas","positions":[{"description":"-Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing. -Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing.","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"BuzzShift","title":"Senior Digital Marketing Content Strategist"}],"url":"https://www.linkedin.com/company/buzzshift"},{"company":"Anaplan","company_id":"anaplan","location":"San Francisco, California","positions":[{"description":"As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters. As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters.","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"Anaplan","title":"Global Head of Employer Branding & Recruitment Marketing"}],"url":"https://www.linkedin.com/company/anaplan"},{"company":"Proactive Talent Strategies, LLC","company_id":"proactive-talent","location":"Cedar Park, Texas","positions":[{"description":"• Develop marketing and communications strategies, including employee activation, digital and social media marketing programs and marketing campaigns, to drive employee engagement and employer branding• Conduct research, identify existing gaps and provide recommendations on employee engagement, employer brand and communications strategies for execution• Collaborate and advise key stakeholders and senior leadership on how to best utilize digital marketing communications and storytelling strategies to tell authentic culture and employee experience stories• Partner across the client organization to manage day-to-day planning and execution of marketing efforts to support brand and hiring initiatives","duration":"Oct 2016 Jul 2017 10 months","duration_short":"10 months","end_date":"Jul 2017","start_date":"Oct 2016","subtitle":"Proactive Talent Strategies, LLC","title":"Employer Brand Consultant"}],"url":"https://www.linkedin.com/company/proactive-talent"},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"As part of the Talent Brand team, Aaron worked on executing Cisco\'s recruitment marketing strategy. * Focusing on LinkedIn Content and Job Strategy. Including leading several successful lead capture campaigns. * New video campaign for Engineering Recruiting* Executed Recruitment marketing and Talent Brand Campaign for Global Virtual Sales team, including lead capture, video production, and more.* Project lead for Career site redesign project. A massive project to take Cisco.com/careers from a 4 year old site to a modern, responsive designed, content driven, intuitive site for candidates to quickly find information on culture, perks & benefits, and details of different job areas within Cisco.* Part of ATS implementation team to help transition to new Job platform. * Worked with key stakeholders to assess hiring need and create a strategy across digital platforms to utilize content and spend to drive the biggest impact on lead generation.","duration":"Sep 2015 Oct 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2016","start_date":"Sep 2015","subtitle":"Cisco","title":"Sr Talent/Employer Brand Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"Part of the Global Employment Branding Team at SAP to execute social media and web marketing strategies for employer brand and implementation of strategic recruiting campaignsCollaborate with functional sourcing and recruiting groups, as a technical search and recruitment marketing expert, on strategy and implementation for technical and sales pipeline generation efforts globallyProvide day-to-day team member oversight, inclusive of communicating overall team progressWork as part of Global Talent Acquisition Leadership to redefine the process and strategy for SAP Recruiting and technology systems","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"SAP","title":"Director of Social Recruiting"},{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"SAP","title":"Content Producer for Recruiting Programs"}],"url":"https://www.linkedin.com/company/sap"},{"company":"SuccessFactors, an SAP Company","company_id":"sapsuccessfactors","location":"Austin, TX","positions":[{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 Sep 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2013","start_date":"Mar 2012","subtitle":"SuccessFactors, an SAP Company","title":"Content Producer, Strategic Programs"}],"url":"https://www.linkedin.com/company/sapsuccessfactors"},{"company":"LIFE Outreach International","company_id":"life-outreach-international","location":"","positions":[{"description":"A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables. A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables.","duration":"Feb 2010 Aug 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2011","start_date":"Feb 2010","subtitle":"LIFE Outreach International","title":"Associate Producer Web Video/Social Media"}],"url":"https://www.linkedin.com/company/life-outreach-international"},{"company":"Aaron Rector","company_id":null,"location":"Texas","positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Aaron Rector","title":"Video Producer/Editor"}],"url":""},{"company":"TeachOverseas","company_id":null,"location":"","positions":[{"description":"A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students. A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students.","duration":"Jul 2008 Jul 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2009","start_date":"Jul 2008","subtitle":"TeachOverseas","title":"English Teacher"}],"url":""},{"company":"Ni Hao Are You","company_id":null,"location":"","positions":[{"description":"A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China. A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China.","duration":"Jan 2007 Aug 2007 8 months","duration_short":"8 months","end_date":"Aug 2007","start_date":"Jan 2007","subtitle":"Ni Hao Are You","title":"Videographer/Director"}],"url":""},{"company":"CineTel Films","company_id":null,"location":"","positions":[{"description":"An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress. An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress.","duration":"Jun 2005 Jan 2006 8 months","duration_short":"8 months","end_date":"Jan 2006","start_date":"Jun 2005","subtitle":"CineTel Films","title":"Assistant to the Head of Creative Development"}],"url":""}]', '["Karen Herman “I\'ve had the pleasure of working with Aaron for the past few years. He\'s very knowledgeable around social recruiting and talent acquisition at a strategic level. Aaron has implemented many new programs that have taken our recruiting strategy to another level, elevating our brand and proving the talent acquisition team with tools to help recruitment hire top talent. Aaron is true professional and team player. He\'s a great person to work with and highly talented and creative talent acquisition expert.”","Will Staney “When Aaron replied to my job posting for a content producer on Twitter by saying \\"Stop looking, I want the job,\\" I knew I had found the right guy to be on my team. While I originally hired Aaron for his skills as a video producer and graphic designer, Aaron quickly learned the in\'s and out\'s of social media, web marketing and employer branding. With his help, we were able to grow our Employer Brand social communities at SuccessFactors (SuccessFactors Careers) rapidly, and then over at SAP (Life at SAP). Aaron\'s leadership, creativity, and ability to work and learn quickly helped make my job easier. Aaron is a hard worker, passionate about what he does, executes on a mission and he is the type of person anyone would be lucky to have on their team.”"]']### Assistant: The agent's job is to drive employer branding and recruitment marketing strategies, and today the user is reaching out to the agent because they need assistance in developing a comprehensive digital marketing strategy for their recruitment efforts.
### Human: Agent: ['Lisa Fraga, MBA', 'Product Manager for organizational agile and product transformation. Catalyzing Change & Transformation to Build Healthy Cultures and Mindsets. Change is hard. And shifting one’s mindset and beliefs is required to move through discomfort zones. My approach to catalyzing true transformation is embracing a frame of mind that is equal parts GRIT and AGILITY. “Building” is a core tenet of my DNA, particularly when it comes to building meaningful relationships and solutions, and serving as a partner and advisor to leaders, decision makers, and team members. I listen carefully to understand current and new perspectives, needs, and desired goals. Once a goal is set and the roadmap and milestones are understood, tenacity and the ability to pivot is key to navigating intentional change strategies and achieving desired results. EMPOWERING LEADERSHIP THAT MOTIVATES PEOPLE TO THRIVE AND BUSINESS TO SUCCEED I am a forward-thinking, visionary, and strategic executive who drives revenue and profitability while creating long-term value and growth through product management, sales channel and market expansion, and creating synergistic partnerships. I leverage analytics and intuition to swiftly identify market opportunities and effectively align talent and resources to execute on strategy. LEADERSHIP STYLE My leadership style is to lead by example and walk my talk based on a foundation of integrity, transparency, empathy, and awareness of self and others. I motivate and encourage pragmatic, actionable thinking that empowers people to succeed and solve complex problems. My mantra is “be part of the solution not part of the problem.” INTERPERSONAL CONNECTIONS My straightforward interpersonal style quickly establishes trust and confidence with decision makers, employees, customers, and partners, which accelerates results. I appreciate the value of vulnerability and remaining curious. Vulnerability levels the playing field and builds a bridge between humans, ideas and what is needed to reach goals. Curiosity fuels continuous improvement and new perspectives. Together they spark connections, elevate performance, and transform results. TEAM LEADERSHIP Confidently leads teams through difficult times and change. Adept at cross-functional team building and believes that a leader’s most important role is to help people succeed and thrive. Communicates clear goals, removes obstacles and empowers autonomy to achieve goals. My inquisitive style is one of my most valuable assets. It enables me to learn and make a relevant and measurable impact on people and business.', 'SVP, Agile & Product Transformation Leader \| Catalyzes Positive Change for Organizations, Teams and Individuals \| Aligns People to Strategy to Drive Performance and Inspire Growth in Business', 'Wells Fargo', '[{"company":"Wells Fargo","company_id":"wellsfargo","industry":"Financial Services","location":null,"positions":[{"description":"◆ Agile transformation leadership (teamification, tools and practices)◆ Product Management","duration":"Sep 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Wells Fargo","title":"SVP, Agile & Product Transformation Leader \| Commercial Bank & Corporate Investment Banking"},{"description":"Strategic Initiatives and technology operations focused on;◆ Enterprise Application Rationalization◆ Embedded IT program sustainment, governance and policy development ◆ Emerging Technology Risk and Governance","duration":"Jul 2018 Sep 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2019","start_date":"Jul 2018","subtitle":"Wells Fargo","title":"Business Manager - Wholesale, Wealth & Investment Technology (WWIT)"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Wayzata Public Schools","company_id":"wayzataschools","location":"Plymouth, Minnesota","positions":[{"description":"Compass is an experiential professional career studies program for highly motivated juniors and seniors. As a student mentor, I contribute to reinventing the learning experience for students and challenge them with real world and workplace situations. As an advisor, I work with the high school staff to improve current programs as well as develop new programs. As an instructor, I teach the importance of relationship building, team building, and communication to Compass students. Also assist with LinkedIn profile and resume development.","duration":"Sep 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Wayzata Public Schools","title":"Wayzata High School Student Mentor, Advisor and Instructor"}],"url":"https://www.linkedin.com/company/wayzataschools"},{"company":"LMF Business Services, LLC","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"I am skilled at assessing business challenges and opportunities, planning, and executing to get the job done. Adept at strategic planning, sales planning, organizational readiness, market planning and execution.Breakaway Academy, Chaska MNWyatt & Jaffe, Minneapolis, MNEntrust Datacard, Shakopee, MNPrime Therapeutics, Bloomington, MN Merrill Corporation, St. Paul, MNWells Fargo, Charlotte, NC I am skilled at assessing business challenges and opportunities, planning, and executing to get the job done. Adept at strategic planning, sales planning, organizational readiness, market planning and execution.Breakaway Academy, Chaska MNWyatt & Jaffe, Minneapolis, MNEntrust Datacard, Shakopee, MNPrime Therapeutics, Bloomington, MN Merrill Corporation, St. Paul, MNWells Fargo, Charlotte, NC","duration":"Mar 2015 Jul 2018 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jul 2018","start_date":"Mar 2015","subtitle":"LMF Business Services, LLC","title":"Strategy & Change Management Leader"}],"url":""},{"company":"Wolters Kluwer - Financial Services Solutions","company_id":"wolterskluwerfs","location":null,"positions":[{"description":"KEY COMPETENCIES◆ Strategic Planning & Execution◆ Innovation \| Product Lifecycle Management ◆ Agile transformation leader◆ Process Improvement◆ Talent Development◆ M&A Due Diligence \| Integration◆ Business Development \| Sales Planning & Operations ◆ Strategic Alliances \| Partnership Development","duration":"2009 2015 6 years","duration_short":"6 years","end_date":"2015","start_date":"2009","subtitle":"Wolters Kluwer - Financial Services Solutions","title":"Product General Manager \| Business Integrator \| Agile Advocate"},{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Wolters Kluwer - Financial Services Solutions","title":"Director \| Product Management, Information Services, Financial Services"},{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Wolters Kluwer - Financial Services Solutions","title":"Business Manager \| Product Management, Information Services, Portfolio Management"},{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Wolters Kluwer - Financial Services Solutions","title":"Product Manager \| New Product Development, Portfolio Management, Digital Content"}],"url":"https://www.linkedin.com/company/wolterskluwerfs"},{"company":"Bank of America","company_id":"bank-of-america","location":"Metro Detroit area","positions":[{"description":"","duration":"Apr 1996 Apr 2003 7 years 1 month","duration_short":"7 years 1 month","end_date":"Apr 2003","start_date":"Apr 1996","subtitle":"Bank of America","title":"Product Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"}]', '["Jada Hehr “Lisa was my mentor when I took the Wayzata Compass Graphic Communications class. Lisa is such a sweet person! As a mentor she helped guide me not only in school but in life. She is very self-motivated. If there is something she doesn\'t like to do she makes the best of it rather than complain and slack off. Lisa is a hard working woman who loves to better herself as well as the lives of others around her. She is very direct to get a message across and her communication is very persistant. We would email and meet almost every week. Lisa is a strong worker who is very responsible with her work and balancing other responsibilities outside of work. She is such role model to me and I hope to have her work ethic when I am in the work force!”","Dawn Johnson “Lisa Fraga, Wayzata High School (WHS) parent and Compass mentor, has been instrumental in helping WHS teachers and students break down the walls of school. Lisa is determined to assist our students in their EQ development (she calls it \\"networking\\" and \\"people skills\\"), and our kids LOVE her! Lisa has volunteered numerous hours of service at WHS, and her work experience and dedication to excellence are an asset to many. \\"Lisa motivated me to think about my interactions with strangers. She also helped me to realize that I have something to offer others\\" -- WHS student, class of 2019.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to drive performance and inspire growth in business through agile and product transformation, and today the agent is reaching out to the user because they need assistance in executing a successful local event for their company.
### Human: Agent: ['Dawn Forrest', 'Strategic, innovative, and results-driven HR, recruiting, and sales professional who translates business vision into HR and recruiting initiatives that improve performance, growth, and efficiency. Leveraging over 15 years of experience in talent acquisition to ensure department goals are met and exceeded through creative problem solving effective communication strategy, and unique recruiting methods. - Areas of expertise: Recruiting, Human Resources, Sales, Business Development, Networking, Process Improvement all areas of Talent Acquisition. - Affiliations: SHRM Areas of recruiting expertise: Healthcare, Nursing, IT, Mass Hiring, Administrative from Receptionist to C-Suite', 'Senior Talent Advisor at OS National, LLC', 'OS National, LLC', '[{"company":"OS National, LLC","company_id":"os-national-llc","industry":"Real Estate","location":"Duluth, Georgia, United States","positions":[{"description":"OS National LLC is a title & escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. OS National LLC is a title & escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved.","duration":"Apr 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Apr 2021","subtitle":"OS National, LLC","title":"Senior Talent Advisor"}],"url":"https://www.linkedin.com/company/os-national-llc"},{"company":"TechCXO","company_id":"techcxo","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2020 Apr 2021 7 months","duration_short":"7 months","end_date":"Apr 2021","start_date":"Oct 2020","subtitle":"TechCXO","title":"Recruitment Consultant"}],"url":"https://www.linkedin.com/company/techcxo"},{"company":"The FlexPro Group","company_id":"the-flexpro-group","location":"Plymouth Meeting, PA","positions":[{"description":"","duration":"Feb 2020 May 2020 4 months","duration_short":"4 months","end_date":"May 2020","start_date":"Feb 2020","subtitle":"The FlexPro Group","title":"Talent Acquisition Consultant"}],"url":"https://www.linkedin.com/company/the-flexpro-group"},{"company":"Rentokil Steritech North America","company_id":"rentokil-na","location":"Reading, PA","positions":[{"description":"","duration":"Oct 2017 Oct 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2019","start_date":"Oct 2017","subtitle":"Rentokil Steritech North America","title":"Talent Partner Northeast & West Market"}],"url":"https://www.linkedin.com/company/rentokil-na"},{"company":"ProgenyHealth, Inc.","company_id":"progenyhealth-inc-","location":"Plymouth Meeting, PA","positions":[{"description":"","duration":"Oct 2012 Sep 2018 6 years","duration_short":"6 years","end_date":"Sep 2018","start_date":"Oct 2012","subtitle":"ProgenyHealth, Inc.","title":"Sr. Talent Acquisition, Consultant"}],"url":"https://www.linkedin.com/company/progenyhealth-inc-"},{"company":"Santander Bank, N.A.","company_id":"santander-bank-na","location":"Villanova PA","positions":[{"description":"","duration":"Jan 2017 Mar 2017 3 months","duration_short":"3 months","end_date":"Mar 2017","start_date":"Jan 2017","subtitle":"Santander Bank, N.A.","title":"Contract Retail Recruiter"}],"url":"https://www.linkedin.com/company/santander-bank-na"},{"company":"Customers Bank","company_id":"customers-bank","location":"Phoenixville PA","positions":[{"description":"","duration":"Aug 2013 Oct 2013 3 months","duration_short":"3 months","end_date":"Oct 2013","start_date":"Aug 2013","subtitle":"Customers Bank","title":"Contract Recruiter"}],"url":"https://www.linkedin.com/company/customers-bank"},{"company":"Avalon Resources LLC","company_id":null,"location":"Tampa, FL","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Avalon Resources LLC","title":"President - Account Executive/ Recruiter"}],"url":""}]', '["Ryan Gallardo, PHR, SHRM-CP, AWI-CH “Dawn is an excellent recruiter. When she was working with the line of business I was over seeing, she made sure the roles were filled with highly qualified candidates. Hiring Managers commented to me that they really appreciated working with Dawn and were impressed with the level of attention they received with their role. If we ever had an open role and Dawn was assigned, I had no doubt she would be able to fill it quickly. ”","Zachary Hudy “Dawn is well-educated in the art of recruiting, and it seems to come naturally to her! She is intuitive, and is great at seeing the potential in everyone. She thinks globally, and about both present and future need for the business. Her feedback is honest and well-delivered. I\'ve been to several recruiting events with Dawn, and she always has a way of creating a positive atmosphere to draw candidates right in. It has been an absolute pleasure working with Dawn, and she certainly makes the task of finding good talent easier on us!”"]'] User: ['Allison Duquette', 'High-energy, hands-on education technology executive with over twenty-five years of senior management responsibility in general management, enterprise technology sales, product management and marketing, product development, project management, professional services, business acquisition and integration, operations, and strategic planning for market-leading software and services organizations.', 'Retired Senior Ed-Tech Executive: Sales, Marketing, Product Management', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Self-employed","title":"Retired"}],"url":""},{"company":"CampusLogic","company_id":"campuslogic","location":"Chandler, Arizona","positions":[{"description":"Senior executive responsible for new logo sales, customer success, and ongoing customer retention and expansion. CampusLogic\'s purpose is to \\"Help Schools Change Lives.\\" We provide critical workflow automation, AI-based advising, and analytics throughout the financial aid process via our end-to-end suite of SaaS applications. With nearly 600 colleges and universities using CampusLogic, we help schools deliver an easy, mobile, and personalized financial aid experience that helps schools enroll, engage, and retain more students.","duration":"Feb 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"CampusLogic","title":"Chief Revenue Officer"}],"url":"https://www.linkedin.com/company/campuslogic"},{"company":"Colyar Technology Solutions","company_id":"colyar-consulting-group-inc-","location":"Scottsdale, Arizona, United States","positions":[{"description":"Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation. Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation.","duration":"Mar 2020 Sep 2020 7 months","duration_short":"7 months","end_date":"Sep 2020","start_date":"Mar 2020","subtitle":"Colyar Technology Solutions","title":"Board Member"}],"url":"https://www.linkedin.com/company/colyar-consulting-group-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, AZ","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%.","duration":"Dec 2016 Feb 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2018","start_date":"Dec 2016","subtitle":"Blackboard","title":"Vice President, Global Sales - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Think Through Learning Inc.","company_id":"think-through-learning-inc-","location":null,"positions":[{"description":"Senior executive for a rapidly growing, SaaS-based learning platform that brings together adaptive instruction, personalized learning pathways, native alignment to rigorous Common Core, state-specific and TEKS standards, and instant access to certified teachers in real-time. TTM\'s ground-breaking math intervention solution is the only platform that provides 1:1 access, for every learner, to certified math teachers. Responsible for business development, vendor partnerships, marketing, product line management, instructional content development, and live teaching support.","duration":"Jun 2014 Jun 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2016","start_date":"Jun 2014","subtitle":"Think Through Learning Inc.","title":"Executive Vice President - Business Development"},{"description":"Independent board member for an innovative, rapidly growing e-learning company committed to providing affordable online instruction and LIVE, high-quality tutoring that transforms the math achievement of underperforming students.","duration":"Aug 2012 Jun 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2014","start_date":"Aug 2012","subtitle":"Think Through Learning Inc.","title":"Board of Directors"}],"url":"https://www.linkedin.com/company/think-through-learning-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, Arizona Area","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%.","duration":"Nov 2010 Jun 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2014","start_date":"Nov 2010","subtitle":"Blackboard","title":"VP, Global Sales & Marketing - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Archipelago Learning","company_id":"archipelago-learning","location":"","positions":[{"description":"Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships. Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships.","duration":"Nov 2009 Nov 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2010","start_date":"Nov 2009","subtitle":"Archipelago Learning","title":"SVP, Chief Marketing Officer"}],"url":"https://www.linkedin.com/company/archipelago-learning"},{"company":"Education Technology","company_id":null,"location":"","positions":[{"description":"Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development. Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development.","duration":"Oct 2008 Nov 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2009","start_date":"Oct 2008","subtitle":"Education Technology","title":"Independent Consultant"}],"url":""},{"company":"MAXIMUS","company_id":"maximus","location":"","positions":[{"description":"Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations. Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations.","duration":"Feb 2007 Sep 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2008","start_date":"Feb 2007","subtitle":"MAXIMUS","title":"President, Education Systems Division"}],"url":"https://www.linkedin.com/company/maximus"},{"company":"Spectrum K12 School Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A. Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Spectrum K12 School Solutions, Inc.","title":"President & CEO"}],"url":""},{"company":"NCS Pearson","company_id":"ncs-pearson","location":"","positions":[{"description":"Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites. Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites.","duration":"Jan 2002 Jan 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2003","start_date":"Jan 2002","subtitle":"NCS Pearson","title":"VP, Product Line Management & Marketing"}],"url":"https://www.linkedin.com/company/ncs-pearson"},{"company":"National Computer Systems (acquired by Pearson)","company_id":null,"location":"","positions":[{"description":"General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites. General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites.","duration":"Jun 2000 Jan 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2002","start_date":"Jun 2000","subtitle":"National Computer Systems (acquired by Pearson)","title":"President, GM – K-12 Administrative Software Solutions"}],"url":""}]', '["Jay Schutte “Few people have the opportunity to report to the VP of Global Sales & Marketing who is also a coach and mentor - but I did when I worked for Allison at Blackboard Transact. Allison provided leadership for the entire organization. She was a stimulating source of creative and innovative ideas which brought out the best resources of all parties involved. Allison is very organized and very creative. She demonstrated the ability to connect people, inspire the audience and her presentation skills were amazing. Her inspiring and motivating sales updates always left you with a smile. Any employee would be lucky to have Allison as a leader. It was a pleasure to work with Allison and I hope to be able to do so again in the future. ”","Deborah Dowis Molloy “Allison was my manager as the VP of Sales at Blackboard for 2 years and during this time became an inspirational leader for me and my team. Traits that I most admire are her integrity, insight, and ability to bring together various departments to achieve the organization’s goals. Through her sincerity and candor, Allison was able to earn the respect of her team, colleagues, and company executives. These attributes were also instrumental in her ability to successfully work across functional groups. She actively sought feedback from her team and leveraged that feedback to address their concerns and achieve results. She helped cultivate enthusiasm within Blackboard Transact that in turn motivated the salesforce to strive for success and ultimately exceed our number quarter after quarter. I miss working with her and hope to have the opportunity to work with her again. ”"]']### Assistant: The agent's job is to serve as a Senior Talent Advisor at a title & escrow company, and today, the agent is reaching out to the user, a retired Senior Ed-Tech Executive, because they are seeking experienced professionals for a strategic HR and recruitment initiative in the real estate industry.
### Human: Agent: ['Jessica Ash', "I am the Nurse Recruiter at VA Boston Healthcare System. My goal is to recruit the most talented, dedicated, highly-skilled nurses for our amazing Healthcare System that truly puts the veteran's first. VA Boston has multiple locations, unmatched benefits, competitive pay, excellent training opportunities and highly desirable positions. My personal background as a VA Nurse started as a New Graduate nurse in 2009 in a New Graduate Program that has since expanded to an amazing year long Residency/ Transition To Practice Program for all new graduate RNs hired. After two years mastering bedside nursing I became the night shift nursing supervisor (Patient Care Coordinator) for the acute care campus of VA Boston. From there I became the Nurse Manager of a 24 bed acute telemetry post surgical unit and have extensive management training and experience over the last four years. In June 2016 I started as the Nurse Recruiter for VA Boston Healthcare System and am excited and enthusiastic about recruiting potential nurses of the future for our veterans. VA Nurses care for America's Heroes.", 'Nurse Recruiter at VA Boston Healthcare System', 'VA Boston Healthcare System', '[{"company":"VA Boston Healthcare System","company_id":"va-boston-healthcare-system","industry":"Biotechnology Research","location":null,"positions":[{"description":"","duration":"Jun 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"VA Boston Healthcare System","title":"Nurse Recruiter"},{"description":"","duration":"Jan 2009 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"Jan 2009","subtitle":"VA Boston Healthcare System","title":"Registered Nurse"},{"description":"","duration":"Apr 2012 May 2016 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2016","start_date":"Apr 2012","subtitle":"VA Boston Healthcare System","title":"Nurse Manager"}],"url":"https://www.linkedin.com/company/va-boston-healthcare-system"}]', '["“Jessica is an amazing nurse. Hard working, genuine, and always smiling regardless of the challenge. She is empathetic and innovative. I wish her every success!”","“I recommend Jessica as a skilled and dedicated nursing professional. One of the things I admire most about Jessica is her respect and devotion to the veterans of the USA. ”"]'] User: ['Kenn Steen', 'Experienced Journeyman Electrician that has demonstrated history of working in a residential market with PV, Tesla Battery backup, Tesla car charging, Generator backup, heating and air conditioning, custom home theaters, new home construction, and retrofit‘s. Skilled in Project Management, Management , Energy, Customer Service, Public Speaking, sales, and Microsoft Office. Strong operations professional graduated from Carroll Community College and Hartford community College.', 'Field Service and Sales', 'Tim kyle electric', '[{"company":"Tim kyle electric","company_id":null,"location":"Westminster, Maryland","positions":[{"description":"Repairing old and selling new electrical Repairing old and selling new electrical","duration":"Nov 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Tim kyle electric","title":"Field Service Technician / Sales"}],"url":""},{"company":"Renewable energy corp","company_id":null,"location":"Lutherville Timonium, Maryland","positions":[{"description":"","duration":"Aug 2018 Nov 2018 4 months","duration_short":"4 months","end_date":"Nov 2018","start_date":"Aug 2018","subtitle":"Renewable energy corp","title":"Project Manager"}],"url":""},{"company":"Tesla","company_id":"tesla-motors","location":"Manheim, Pennsylvania","positions":[{"description":"Project management, design, build, and customer service. I work the project from sale to install. Project management, design, build, and customer service. I work the project from sale to install.","duration":"Jun 2017 Aug 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2018","start_date":"Jun 2017","subtitle":"Tesla","title":"Licensed Electrician CrewLead/ Project manager"}],"url":"https://www.linkedin.com/company/tesla-motors"},{"company":"SolarCity","company_id":"solarcity","location":null,"positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"SolarCity","title":"Electrician"},{"description":"Sales of solar systems. Reviewing contracts. Creating estimates. Managing projects from sale to install.","duration":"Oct 2015 Oct 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2016","start_date":"Oct 2015","subtitle":"SolarCity","title":"Field Energy Consultant"},{"description":"","duration":"Nov 2014 Oct 2015 1 year","duration_short":"1 year","end_date":"Oct 2015","start_date":"Nov 2014","subtitle":"SolarCity","title":"Crew Lead Electrician"},{"description":"","duration":"Sep 2014 Nov 2014 3 months","duration_short":"3 months","end_date":"Nov 2014","start_date":"Sep 2014","subtitle":"SolarCity","title":"Electrician"}],"url":"https://www.linkedin.com/company/solarcity"},{"company":"BGE HOME","company_id":"bge-home","location":"Whitemarsh md","positions":[{"description":"","duration":"May 2006 Sep 2014 8 years 5 months","duration_short":"8 years 5 months","end_date":"Sep 2014","start_date":"May 2006","subtitle":"BGE HOME","title":"Hvac service tech/lead energy Auditior/ Journeyman Electrician"}],"url":"https://www.linkedin.com/company/bge-home"},{"company":"Silver screen and sound","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"Oct 2005 Jun 2006 9 months","duration_short":"9 months","end_date":"Jun 2006","start_date":"Oct 2005","subtitle":"Silver screen and sound","title":"Electrician"}],"url":""},{"company":"Summit electric","company_id":null,"location":"Eldersburg md","positions":[{"description":"","duration":"Mar 2000 Sep 2005 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2005","start_date":"Mar 2000","subtitle":"Summit electric","title":"Electrician"}],"url":""}]', '["Joe Taylor “I had the pleasure of working with Kenn in multiple roles for the solar provider SolarCity. Kenn stood out as a leader and was quickly promoted to crew lead and then to other roles of responsibility including sales. He has a solid work ethic and works hard to achieve his goals. He works well with others and is able to communicate well to both his supervisors and direct reports.”","Chris Rufolo “In my time working with Kenn, I always appreciated his dedication and work ethic. I knew when Kenn had one of my opportunities they would be handled well. His attention to detail and concern for the customer were exceptional.”"]']### Assistant: The agent's job is to recruit highly-skilled nurses for VA Boston Healthcare System. Today, the user is reaching out to the agent because they need assistance with electrical installations and energy solutions for a new healthcare facility.
### Human: Agent: ['Ed Mikula', 'Writer/Editor/Designer with experience providing many forms of internal and end user documentation. Quick Study with above average ability to render and communicate complex concepts to intended audiences. Works well either individually or as part of a team; responds well to deadline pressures. Have excellent analysis and troubleshooting skills. Specialties: Manufacturing Engineering, Mechtronic Technician, Mechanic (Wheeled Vehicles) Task Analysis, Process Documentation, Usability Testing,Test Protocols, Document Design, Informational Graphics, Technical Illustration, Technical Writing for Electromechanical Devices, Technical Writing for Automotive/Wheeled Vehicles, Technical Writing for Specialty Machines, Technical Writing for Software Applications, Technical Writing for DoD Compliance, Technical Writing for FDA/GMP Compliance document creation, writing, design, and page layout,system workflow, maintenance and operator manuals, installation guides, supplements and reference materials, Verify documentation with related departments, coordinate the production, publication, and distribution of printed, electronic, and online materials, create PDFs, manage small projects or subsets of larger ones', 'Technical Writer/Illustrator/Editor/Designer', 'JSG Services Contractor to Rubbermaid Commercial Products', '[{"company":"JSG Services Contractor to Rubbermaid Commercial Products","company_id":null,"location":"Huntersville, NC","positions":[{"description":"","duration":"Feb 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Feb 2022","subtitle":"JSG Services Contractor to Rubbermaid Commercial Products","title":"Technical Writer/Illustrator"}],"url":""},{"company":"3D Systems Corporation","company_id":null,"location":"Rock Hill, South Carolina","positions":[{"description":"","duration":"Sep 2018 Jun 2019 10 months","duration_short":"10 months","end_date":"Jun 2019","start_date":"Sep 2018","subtitle":"3D Systems Corporation","title":"Aerotek contract Technical Writer / Illustrator"}],"url":""},{"company":"AeroTek Contractor at Robert Bosch BGT","company_id":null,"location":"Mooresville, North Carolina Area","positions":[{"description":"Author, Illustrate and Publish documentation for Bosch Solar Components Author, Illustrate and Publish documentation for Bosch Solar Components","duration":"Feb 2018 Jul 2018 6 months","duration_short":"6 months","end_date":"Jul 2018","start_date":"Feb 2018","subtitle":"AeroTek Contractor at Robert Bosch BGT","title":"Technical Writer / Illustrator"}],"url":""},{"company":"Graco Childrens\'s Products a Newell Brands company","company_id":"newellbrands","location":null,"positions":[{"description":"Produce and maintain Graco user manuals","duration":"Jan 2016 Jun 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2017","start_date":"Jan 2016","subtitle":"Graco Childrens\'s Products a Newell Brands company","title":"Technical Writer/Illustrator"},{"description":"Produce Instruction Sheets for Rubbermaid Commercial and Home Products, work that is normally outsourced.","duration":"Sep 2015 Dec 2015 4 months","duration_short":"4 months","end_date":"Dec 2015","start_date":"Sep 2015","subtitle":"NewellRubbermaid","title":"Technical Writer/Illustrator"}],"url":"https://www.linkedin.com/company/newellbrands"},{"company":"Rubbermaid Healthcare","company_id":"rubbermaid-medical-solutions","location":"Huntersville, NC","positions":[{"description":"Produce and maintain RMS user and service manuals, online help, and service bulletins for hospital grade mobile computer carts. Rubbermaid Healthcare was sold as of July 2015, the R&D staff was not retained by the buyer. Produce and maintain RMS user and service manuals, online help, and service bulletins for hospital grade mobile computer carts. Rubbermaid Healthcare was sold as of July 2015, the R&D staff was not retained by the buyer.","duration":"Aug 2011 Sep 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2015","start_date":"Aug 2011","subtitle":"Rubbermaid Healthcare","title":"Technical Writer/Illustrator"}],"url":"https://www.linkedin.com/company/rubbermaid-medical-solutions"},{"company":"BAE Systems","company_id":"bae-systems","location":"Houston, Texas","positions":[{"description":"This was a contract position to write and validate portions of the -10 and -23 BAE Caiman and Caiman Plus MRAP manuals using ArborText Editor. This was a contract position to write and validate portions of the -10 and -23 BAE Caiman and Caiman Plus MRAP manuals using ArborText Editor.","duration":"Mar 2010 Jun 2010 4 months","duration_short":"4 months","end_date":"Jun 2010","start_date":"Mar 2010","subtitle":"BAE Systems","title":"Technical Writer"}],"url":"https://www.linkedin.com/company/bae-systems"},{"company":"Blue Force Services","company_id":null,"location":"Chareslton, SC","positions":[{"description":"Tech writer for -23 and -10 Buffalo A2 manuals. Tech writer for -23 and -10 Buffalo A2 manuals.","duration":"Nov 2008 May 2009 7 months","duration_short":"7 months","end_date":"May 2009","start_date":"Nov 2008","subtitle":"Blue Force Services","title":"Technical Writer"}],"url":""},{"company":"Force Protection Industries","company_id":null,"location":"Charleston, SC","positions":[{"description":"Update, and edit the Operators, Maintenance, and RPSTL manuals for the Cougar and Buffalo series MRAP vehicles. Using structured FrameMaker. I was brought aboard as a contract writer initially, then offered a direct placement position in April 08. Update, and edit the Operators, Maintenance, and RPSTL manuals for the Cougar and Buffalo series MRAP vehicles. Using structured FrameMaker. I was brought aboard as a contract writer initially, then offered a direct placement position in April 08.","duration":"Aug 2007 Jul 2008 1 year","duration_short":"1 year","end_date":"Jul 2008","start_date":"Aug 2007","subtitle":"Force Protection Industries","title":"Technical Writer"}],"url":""},{"company":"Pinnacle Converting Equipment","company_id":null,"location":"","positions":[{"description":"Write, edit, rewrite, and proofread all operation and maintenance manuals.Develop illustrated parts lists and associated graphics.Develop web content for the company website.Interview the knowledge experts responsible for each project.I have produced approximately 100 different machine manuals, A number of promotional spec sheets, a promotional catalogue, and have produced content for the company website Write, edit, rewrite, and proofread all operation and maintenance manuals.Develop illustrated parts lists and associated graphics.Develop web content for the company website.Interview the knowledge experts responsible for each project.I have produced approximately 100 different machine manuals, A number of promotional spec sheets, a promotional catalogue, and have produced content for the company website","duration":"Aug 2001 Sep 2005 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2005","start_date":"Aug 2001","subtitle":"Pinnacle Converting Equipment","title":"Technical Writer / Editor"}],"url":""},{"company":"Pinnacle Converting Equipment Inc.","company_id":null,"location":"","positions":[{"description":"Build, design, and document machine control systems for custom web handling and specialty machinery. This position also involved programming GE Fanuc, Koyo, Allen Bradley, and Omron PLCs as well as sizing and programming various motor drives, temperature controllers, sensors, and interface devices. I also reverse engineered existing machinery in order to integrate more up to date subsystems. About 30 percent of my time involved producing operating and maintenance manuals. I produced all Pinnacle manuals issued.","duration":"Jul 1997 Aug 2001 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2001","start_date":"Jul 1997","subtitle":"Pinnacle Converting Equipment Inc.","title":"Electrical Technician/Designer Technical Writer"}],"url":""},{"company":"Cordis Corporation","company_id":null,"location":"","positions":[{"description":"Write testing protocols.Conduct Testing according to written protocols.Keep a detailed lab notebook of component design and testing.Design, document, and build pilot production fixturing, automatic and semi-automatic machinery.Write SOPs for any manufacturing processes developed. Revise SOPs for areas where I was responsible for technical support.Install, configure, and program Omron, Teleamencique, Red Lion PLCs and HMIs. Install and configure Allen Bradley, Emerson, Parker Motor Controllers.Design applicable software and firmware adaptations necessary for medical device manufacturing projects.Design, document and retrofit data acquisition systems to existing machinery.Develop end user documentation for software and machinery listed above.","duration":"Sep 1985 Mar 1993 7 years 7 months","duration_short":"7 years 7 months","end_date":"Mar 1993","start_date":"Sep 1985","subtitle":"Cordis Corporation","title":"Senior R&D/Manufacturing Engineering Technician"}],"url":""},{"company":"Security Plastics/ National Molding","company_id":"security-plastics-national-molding","location":"","positions":[{"description":"","duration":"Jul 1980 Aug 1985 5 years 2 months","duration_short":"5 years 2 months","end_date":"Aug 1985","start_date":"Jul 1980","subtitle":"Security Plastics/ National Molding","title":"Mechanical Inspector"}],"url":"https://www.linkedin.com/company/security-plastics-national-molding"}]', '["Randall Reed “Ed is a dedicated, focused worker who has a knack for troubleshooting problems and making creative fixes. He is on task and on time when the going gets tough. He is a mechanical genius and can visualize complex processes and procedures. Ed is a wonderful team member with an even disposition and a can-do spirit. He can play on my team any time! ”","Shane Hill “Ed possesses a rare combination of strong hands on experience and cutting edge documentation development knowledge. I hired Ed to bring core competency our technical documentation efforts at Rubbermaid Healthcare for what had previously been an outsourced activity. He revisited the content for our service and support documentation portfolio for EMR and Telemedicine categories and developed new streamlined integrated manuals. His efforts dramatically improved end user feedback and service FTT metrics. Ed is self directed and a continuous learner. He brings a tremendous R&D aptitude to his role and is comfortable developing content for highly integrated electromechanical systems. I highly recommend Ed Mikula for any high speed organizations looking to improve the efficiency, focus and quality of their product support portfolios.”"]'] User: ['Robert Karnick', 'A strategic leader with a progressive career providing the vision and direction needed to create innovative solutions and successful business results. Proven expertise for developing new products, services and experiences in a wide range of industries including Consumer Products, Medical Devices, Industrial Equipment, Retail Environments and Financial Services.', 'design2030', 'design2030', '[{"company":"design2030","company_id":null,"location":"Gresham, Oregon, United States","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"design2030","title":"Principal"}],"url":""},{"company":"ADEX International","company_id":"ad-ex-international","location":"Greater Chicago Area","positions":[{"description":"","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"ADEX International","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/ad-ex-international"},{"company":"ROBRADY design","company_id":"robrady-design","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"ROBRADY design","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/robrady-design"},{"company":"Kids II","company_id":"kids-ii","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Kids II","title":"Senior Product Development Manager"}],"url":"https://www.linkedin.com/company/kids-ii"},{"company":"Insight Product Development","company_id":"insight-product-development","location":"Greater Chicago Area","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Insight Product Development","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/insight-product-development"},{"company":"Philips Design","company_id":"philips","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Philips Design","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/philips"},{"company":"InFocus","company_id":"infocus","location":"Portland, Oregon Area","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"InFocus","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/infocus"},{"company":"Asyst Technologies","company_id":"asyst-technologies","location":"Portland, Oregon Area","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Asyst Technologies","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/asyst-technologies"}]', '["Travis Addington, PE “Assertive, logical and passionate. Bob brought plenty of positive energy to multiple development projects.”","John Todd “I worked with Bob on a major product redesign and retail merchandising overhaul for The Home Depot. He rallied multiple departments at Philips in a tour de force that entailed intensive market research and trends analysis, a subsequent redesign of an entire product line and a new merchandising system that would function effectively in over 3,000 stores. Thanks to Bob\'s strong leadership and enthusiasm, a project that should require at least 9 months was completed in less than 3. His efforts transformed a seemingly insurmountable challenge into a boon for both the client and the Philips Design team.”"]']### Assistant: The agent's job is to provide innovative solutions and successful business results, and today the user is reaching out to the agent because they need assistance in developing new products and experiences in various industries.
### Human: Agent: ['Gene Fama', "I have worked in the Title Insurance Industry for over 30 years. In 2006 I obtained a Real Estate License and eventually a Brokers License. I sold homes, primarily REO's and also represented buyers in Pima County, Arizona. Recently, I was laid off from Metro Title due to their dwindling order count. I have management skills and can do anything in a Title Department. Relocation for employment is possible.", 'Real Estate Broker, Title Manager, Title Officer', 'Garden Realty', '[{"company":"Garden Realty","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Garden Realty","title":"Realtor"}],"url":""},{"company":"Metro Title Agency","company_id":"metro-title-agency","location":"San Mateo County Ca., San Francsico County, Ca. Pima County, AZ","positions":[{"description":"Have performed all tasks within a title insurance title department including, searching, examining, recording, customer service, Title Department Manager, Advisory Title Officer, Chief Title Officer, Subdivision Coordinator (assisting in the public report application process with the Department of Real Estate) and in addition my skills include decision making, management, underwriting, contracts, fiduciary duties to clients, inspections, reporting to asset managers, creating Broker Price Opinions, offering and managing cash for keys transactions, hiring and coordinating maintenance and repairs for REO properties, hiring, reviewing and counseling employees and training employeesCall anytime at 520-331-8757","duration":"1979 2014 35 years","duration_short":"35 years","end_date":"2014","start_date":"1979","subtitle":"Metro Title Agency","title":"Senior Title Officer, Realtor, Broker"}],"url":"https://www.linkedin.com/company/metro-title-agency"}]', '["Carol Garr “During his time working for me Gene was a hard worker, willing to do whatever it took to get the job done right and asking questions when necessary. Great with people and professional in his demeanor it was a pleasure working with him. His integrity is beyond question, which made him an asset to my company but also is critical in his career back in the title industry.”","Tracie Fama “Gene is a knowledgeable agent, and has been in Real Estate since 2007. He was a Title Manger with Fidelity National Title before that, and has many years of experience in his field. Give him a call at 520-331-8757. Trust him to give you the straight facts! email him today at: gfama@aol.com”"]'] User: ['Jeremy Richard', 'I grew up in the QC, I love the area! I became a Real Estate Investor in 1999. This has been a major asset in the Commercial Insurance Business. I specialize in Commercial insurance, this allows me to be up to date and focus on one area of the insurance business. Being an independent agent is the only way to go! I have access to over 50 markets! I can write any type of business exposure.', 'Principal Owner at BEN FARRAR & CO.', 'BEN FARRAR & CO.', '[{"company":"BEN FARRAR & CO.","company_id":"ben-farrar-&-co.","industry":"Insurance","location":"United States","positions":[{"description":"","duration":"Apr 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Apr 2021","subtitle":"BEN FARRAR & CO.","title":"Principal Owner"}],"url":"https://www.linkedin.com/company/ben-farrar-&-co."},{"company":"MelFoster Insurance Company","company_id":null,"location":"Davenport, IA","positions":[{"description":"My job is to help each of my clients, find the best possible solution to their risk management needs. This is done by taking the time to assess each risk, and develop a plan to fit each customers business. My job is to help each of my clients, find the best possible solution to their risk management needs. This is done by taking the time to assess each risk, and develop a plan to fit each customers business.","duration":"Oct 2005 Apr 2021 15 years 7 months","duration_short":"15 years 7 months","end_date":"Apr 2021","start_date":"Oct 2005","subtitle":"MelFoster Insurance Company","title":"Commercial Insurance Agent"}],"url":""},{"company":"K\'s Merchandise","company_id":null,"location":"Cedar Rapids, Iowa Area","positions":[{"description":"Responsible for managing 100 employees, store merchandising, and overall store sales. Responsible for managing 100 employees, store merchandising, and overall store sales.","duration":"Nov 1995 Apr 2004 8 years 6 months","duration_short":"8 years 6 months","end_date":"Apr 2004","start_date":"Nov 1995","subtitle":"K\'s Merchandise","title":"Assistant Store Manager"}],"url":""}]', '["Jim Wagner “Jeremy is has a vast understanding of Habitational Insurance since he himself owns and manages rental properties. He also has a great understanding of insuring contractors and manufacturers.”","Chad Ervin MBA “Many of my commercial real estate investors and business owners use Jeremy for the Commercial Insurance needs. Jeremy is very detailed oriented and always puts his clients needs first.”"]']### Assistant: The agent's job is to provide commercial insurance solutions, and today they are reaching out to the user because they need to discuss potential insurance options for the user's real estate investment properties and contracting business.
### Human: Agent: ['Dorian U.', 'Digital Marketing Executive, Brand Aficionado and Technology Professional with over 26 years of experience in delivering great ideas and identifying next-generation opportunities. I bring business acumen, an entrepreneurial drive, and a passion for creating value through pushing the envelope. I have successfully bridged the gap between left and right brain resistance while identifying holistic opportunities to craft best in class solutions. In this uber-connected world, where customers are overly informed and have shorter attention spans, they demand that they engage and invest in predictive experiences. Creating those beautiful visual expressions and understanding the most effective way to present that magic is my passion. As an innate change agent, I thrive on partnering with institutional know-how, traditionally siloed departments, and fatigued experts to be a champion of on-going transformation that exists above trends.', 'Experienced Brand and Digital Marketing Executive with a passion for helping to make teams, companies, and organizations better!', 'BELAY', '[{"company":"BELAY","company_id":"belay-solutions","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"BELAY","title":"Vice President of Marketing"}],"url":"https://www.linkedin.com/company/belay-solutions"}]', '["“As Head of Global Creative Services, I worked with Dorian on two enterprise-wide Global Procurements Initiatives. The first was a Creative Agency alignment, which spanned over nine months. We spent a significant amount of time architecting the initiative\'s goals and objectives and understanding the business goals to ensure the outcome delivered the required value. The second initiative focused on our enterprise Print Services capability. The Creative Services function was one component but a critical one since the unique requirements his team had required them to deliver specialized print services internally and nationally without compromising quality. During both engagements, my team and I worked closely with Dorian. In doing so, we were able to experience his in-depth knowledge of Creative Services, Agency relationships, and his passion for ensuring superior quality in partners was always top of mind. Additionally, I always found Dorian to be positive & collaborative. I would look forward to working with him again.”","“Dorian is a strong creative visionary and confident leader. He truly trusts and cares about his team, while inspiring them to be self-sufficient. In addition to selling the capabilities of his troop, I admire Dorian’s ability to both build and present a persuasive story. Furthermore, he is passionate about the latest technology and industry trends. This knowledge helped fuel change within the enterprise; resulting in the implementation of a robust project management system and digital asset management tool. The adoption of these tools spanned multiple business units and across different geographies. ”"]'] User: ['Kate Bhatia', "I love innovation and I love process, and I believe that those together create beautiful products. Industry experience is in mobility, ad tech, & telemedicine, and I've been a part of companies ranging in size from 3 to 300 people.", 'Senior Product Manager at Homethrive, Inc', 'Homethrive, Inc', '[{"company":"Homethrive, Inc","company_id":"homethrive-inc","industry":"Health, Wellness and Fitness","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Homethrive, Inc","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/homethrive-inc"},{"company":"4C Insights","company_id":"4c-insights","location":"Chicago, IL","positions":[{"description":"","duration":"Jun 2019 Feb 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2021","start_date":"Jun 2019","subtitle":"4C Insights","title":"Product Manager"}],"url":"https://www.linkedin.com/company/4c-insights"},{"company":"Ivee","company_id":"ivee-green","location":"Chicago, IL","positions":[{"description":"-Launched Ivee\'s initial go-to-market product, a mobility-based experiential marketing option for brands.-Conducted the initial product market fit analysis.-Developed the go-to-market strategy for the two sides of Ivee\'s marketplace: drivers and brands.-Managed the ongoing product strategy, including roadmap, backlog, and stakeholder buy-in.-Developed product-focused external collateral to communicate value proposition for prospective customers. -Launched Ivee\'s initial go-to-market product, a mobility-based experiential marketing option for brands.-Conducted the initial product market fit analysis.-Developed the go-to-market strategy for the two sides of Ivee\'s marketplace: drivers and brands.-Managed the ongoing product strategy, including roadmap, backlog, and stakeholder buy-in.-Developed product-focused external collateral to communicate value proposition for prospective customers.","duration":"Aug 2018 Jun 2019 11 months","duration_short":"11 months","end_date":"Jun 2019","start_date":"Aug 2018","subtitle":"Ivee","title":"Director of Product & Experiences"}],"url":"https://www.linkedin.com/company/ivee-green"},{"company":"4C Insights","company_id":"4c-insights","location":"Chicago, IL","positions":[{"description":"-Responsible for researching, scoping, and developing a new product for a new client base-Manage front-end and back-end timelines to ensure timely delivery of product and product features-Advocate for the user and encourage a company-wide respect for UX-Define product strategy and roadmap-Own user stories and product specs for my product-Garner internal buy-in, while managing expectations from several key stakeholders (internal and external) -Responsible for researching, scoping, and developing a new product for a new client base-Manage front-end and back-end timelines to ensure timely delivery of product and product features-Advocate for the user and encourage a company-wide respect for UX-Define product strategy and roadmap-Own user stories and product specs for my product-Garner internal buy-in, while managing expectations from several key stakeholders (internal and external)","duration":"Mar 2017 Aug 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2018","start_date":"Mar 2017","subtitle":"4C Insights","title":"Product Manager, Analytics"}],"url":"https://www.linkedin.com/company/4c-insights"},{"company":"Powered by Action","company_id":"powered-by-action","location":"Chicago, IL","positions":[{"description":"-Built and managed web and mobile application product roadmaps while adhering to customer demands, as well as budgetary and timeline constraints-Developed and implemented a QA process and ensured adherence to proper bug reporting, documentation, and repair measures-Built and nurtured partnerships with regional and national nonprofit leaders.-Implemented new systems to streamline operations in the organization, including its first CRM, organizational logic models, constituent onboarding practices, and reporting dashboards-Designed and implemented a process to solicit and analyze feedback from customers","duration":"Jul 2016 Mar 2017 9 months","duration_short":"9 months","end_date":"Mar 2017","start_date":"Jul 2016","subtitle":"Powered by Action","title":"Director of Customer Experience & Product"}],"url":"https://www.linkedin.com/company/powered-by-action"},{"company":"myowndoctor","company_id":"myowndoc-or","location":"Chicago, IL","positions":[{"description":"myowndoctor is a Saas startup specializing in telemedicine and population health management. In my role, I\'ve developed a customer engagement strategy for support and ongoing sales, used metrics and customer feedback to generate a product roadmap, coordinated design and development of product to maintain adherence to product roadmap, developed and consistently executed an implementation plan. myowndoctor is a Saas startup specializing in telemedicine and population health management. In my role, I\'ve developed a customer engagement strategy for support and ongoing sales, used metrics and customer feedback to generate a product roadmap, coordinated design and development of product to maintain adherence to product roadmap, developed and consistently executed an implementation plan.","duration":"Sep 2015 Jul 2016 11 months","duration_short":"11 months","end_date":"Jul 2016","start_date":"Sep 2015","subtitle":"myowndoctor","title":"Customer Lead"}],"url":"https://www.linkedin.com/company/myowndoc-or"},{"company":"North Park University","company_id":"northparkuniversity","location":null,"positions":[{"description":"Planned and executed communications for prospective students and their families through the use of Ellucian Recruiter, Microsoft Dynamics CRM 2011 and ExactTarget, while overseeing a team of 25 people whose primary focus was communicating the mission and vision of the University.","duration":"May 2014 Sep 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2015","start_date":"May 2014","subtitle":"North Park University","title":"Communications Management Coordinator"},{"description":"Worked with prospective students and their families to determine whether or not North Park, and the mission of Christian higher education, was a good fit for them. Daily duties included: phoning campaigns, giving tours, and building relationships.","duration":"Sep 2012 May 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2014","start_date":"Sep 2012","subtitle":"North Park University","title":"Admissions Associate"},{"description":"Updated and maintained web content, photo selection and editing, developed print and web materials for event promotion.","duration":"Sep 2012 May 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2014","start_date":"Sep 2012","subtitle":"North Park University","title":"Student Worker, University Marketing and Communications"},{"description":"Collaborate with peers to develop their writing skills, while maintaining a professional tutoring environment. Working with all students, including ESL students, to create well-crafted, thorough, and concise essays.","duration":"Sep 2012 May 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2014","start_date":"Sep 2012","subtitle":"North Park University","title":"Writing Advisor"}],"url":"https://www.linkedin.com/company/northparkuniversity"}]', '["Sarah Primack “I had the absolute joy of working with Kate at North Park University. She is fun, engaged, positive, driven, highly intelligent, and beyond capable of mastering any challenge. She has the rare ability to bring all areas and levels of an organization together by listening, researching options, staying ahead of emerging technology, and communicating clearly and effectively. Her attention to detail in all areas, particularly within software, is truly amazing. She has an impressive way of learning and remembering its full range of capabilities and creatively executing solutions that take full advantage for the betterment of an organization. I go beyond recommending Kate: if you can get her on your team, consider yourself lucky and do whatever it takes to keep her there!”","Brian Paff “Kate proved to be a multi-faceted, creative individual who is able to problem solve and prioritize in order to complete projects in a timely manner. She was a delight to work with and will bring many assets to whichever work environment she enters.”"]']### Assistant: The agent's job is to develop innovative and user-friendly digital marketing strategies. Today, the agent is reaching out to the user because they need to collaborate on creating a seamless and engaging user experience for a new product launch.
### Human: Agent: ['Jeni V.', 'Experienced Executive Recruiter with a demonstrated history of working with nursing, pharmacist, physicians, allied health & other healthcare providers in inpatient & outpatient settings. Skilled in Sales, Administration, Strategic Sourcing, Business Process Development, and Management. Strong business development professional with a BA focused in Business Administration/Hospitality from Washington State University - College of Business and Economics.', 'Nurse Recruiter at Sarasota Memorial Health Care System', 'Sarasota Memorial Health Care System', '[]', '["Elizabeth Allen “I highly recommend working with Jeni on all your Pharmacy Staffing needs. She is a pleasure to work with and finds highly qualified candidates! I have been her client at two different organizations and she always comes through. She not only provides strong candidates, she has excellent customer services skills. She responds quickly and doesn\'t have a pushy sales approach, which I like. I feel more like I\'m partnering with a friend! if you are needing help, give her a try!”","Marshall Berliner “I have worked with Jeni Vanorden on many recruiting projects over the last several years. She is an excellent recruiter. Jeni has outstanding interpersonal skills, very good at sourcing candidates and has excellent contacts throughout the country. She is very honest, reliable and easy to work with. I highly recommend her to potential candidates and clients in the Healthcare industry. ”"]'] User: ['William Willis', 'Experience in Perioperative Services working in multiple disciplines such as Neurosurgery, Orthopaedics, Transplants, Trauma and Sterile Processing.', "Manager Sterile Processing at UCSF Benioff Children's Hospital Oakland", "UCSF Benioff Children's Hospital Oakland", '[{"company":"UCSF Benioff Children\'s Hospital Oakland","company_id":"ucsfchildrens","industry":"Hospital & Health Care","location":"Oakland, California","positions":[{"description":"","duration":"Aug 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Aug 2015","subtitle":"UCSF Benioff Children\'s Hospital Oakland","title":"Manager Sterile Processing"}],"url":"https://www.linkedin.com/company/ucsfchildrens"},{"company":"Carrington College","company_id":"carringtoncollege","location":"San Jose, California","positions":[{"description":"Instructor of Surgical Technology Instructor of Surgical Technology","duration":"Mar 2014 Aug 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2015","start_date":"Mar 2014","subtitle":"Carrington College","title":"Instructor of Surgical Technology"}],"url":"https://www.linkedin.com/company/carringtoncollege"},{"company":"Kaiser Permanente San Jose","company_id":null,"location":"San Jose, California","positions":[{"description":"","duration":"May 2009 Oct 2012 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 2012","start_date":"May 2009","subtitle":"Kaiser Permanente San Jose","title":"Scope Oversight Coordinator"}],"url":""},{"company":"Stanford University Hospital & Clinics","company_id":null,"location":"Stanford, CA","positions":[{"description":"","duration":"Sep 2003 Mar 2009 5 years 7 months","duration_short":"5 years 7 months","end_date":"Mar 2009","start_date":"Sep 2003","subtitle":"Stanford University Hospital & Clinics","title":"Certified Surgical Technologist"}],"url":""}]', '["Alan Stout “I had the pleasure of working with Will on a project to standardize and optimize the surgical instrument sets at his facility, a leading children\'s hospital in the Bay Area. Will needed to ensure he could maximize every bit of throughput in a very space constrained sterile processing department and knew that he needed to utilize Lean principles to make that happen. Throughout our project he was able to bring together nurses, surgical technologists, surgeons and executive leaders, to align support behind and actively engage in the project. With his support we were able to see a significant reduction in the variability of instrumentation and a reduction of waste in reprocessing unused instruments. Will leverages his clinical background to effectively engage clinical end users and bring them in to projects he drives. He is always evaluating ways to apply new technologies, processes or Lean tools to improve quality and efficiency so that his department can better serve the operating room and ultimately improve patient care. ”","Seth Arentsen “Will Willis was the Internal Project lead for a very successful Aesculap/CHO Surgical Asset Management (SAM) project. Will successfully managed this project internally to ensure clinical participation, adherence to the timeline and successfully implenting the recommended changes by the perioperative team. Will\'s leadership, attention to detail and communication skills was paramount to the success of this project. As a result of Will\'s hard work and commitment to this SAM projects success, significant time, cost savings, and physician satisfaction was realized at Will\'s facility. I highly recommend Will as a strong leader with excellent critical thinking skills to be sucessful at any organization.”"]']### Assistant: The agent's job is to recruit healthcare professionals, and today, the agent is reaching out to the user because they have a potential nursing position available at the Sarasota Memorial Health Care System.
### Human: Agent: ['JoAnna Cadenas', 'The unpredictable challenges that arise while working in a niche market have provided me with the necessary tools to adequately manage different areas in marketing. My background and work experience have taught me that regardless of the industry, marketing is about understanding your product, knowing your audience and using effective communication tools to bring these two components together.', 'Product Communications Specialist at Roche', 'Roche', '[{"company":"Roche","company_id":"roche","industry":"Biotechnology Research","location":"Pleasanton, California, United States","positions":[{"description":"","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Roche","title":"Product Communications Specialist"}],"url":"https://www.linkedin.com/company/roche"},{"company":"Reforestation Technologies International","company_id":"reforestation-technologies-international","location":null,"positions":[{"description":"","duration":"Mar 2020 Sep 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2021","start_date":"Mar 2020","subtitle":"Reforestation Technologies International","title":"Sales and Marketing Associate"},{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Reforestation Technologies International","title":"Marketing and Business Development Associate"},{"description":"","duration":"Jan 2018 Mar 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2020","start_date":"Jan 2018","subtitle":"Reforestation Technologies International","title":"Brand Ambassador"}],"url":"https://www.linkedin.com/company/reforestation-technologies-international"},{"company":"Ag Biotech Inc","company_id":"ag-biotech-inc","location":"Monterey, CA","positions":[{"description":"","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"Ag Biotech Inc","title":"Laboratory Intern"}],"url":"https://www.linkedin.com/company/ag-biotech-inc"},{"company":"Cypress Ridge Care Center","company_id":null,"location":"Monterey, CA","positions":[{"description":"","duration":"Jan 2015 Jan 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2016","start_date":"Jan 2015","subtitle":"Cypress Ridge Care Center","title":"Volunteer Staff"}],"url":""}]', '["Justin M. “JoAnna is a very skilled collaborator that truly cares about quality results for every project she works on. She has a strong work ethic that is inclusive of all team members which allows for an effective teamwork dynamic that delivers every time.”","Briana Jones “JoAnna was a pleasure to work with in all the functions we collaborated on. She has the enthusiasm and drive to execute. She is smart, ambitious, and has developed to be a key asset of her organization. Her patience and work ethic should serve as a model for all parties to learn from. JoAnna is always very polite and responsive, even when I presented projects to her that were not ideal at the moment for her. She kept every one of her own personal and group projects on track, often tracking down deliverables that were missing. JoAnna always went the extra mile, she\'s easy to communicate with, and is a stellar collaborator. JoAnna\'s ever-growing skills are an incredible asset and her presence is a boon for any team or company culture.”"]'] User: ['Ron Frank', 'I am blessed to work for a company that believes that God is leading our growth and the reason for our success. I focus on building a relationship with our customers to ensure they aren\'t receiving a generic "Off the Shelf" solution, but a custom-tailored solution to meet their needs.', 'Sr. National Account Executive at Smith Hamilton Inc', 'Smith Hamilton Inc', '[{"company":"Smith Hamilton Inc","company_id":"smith-hamilton","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Smith Hamilton Inc","title":"Senior National Account Executive"},{"description":"","duration":"Jan 2016 Jun 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2019","start_date":"Jan 2016","subtitle":"Smith Hamilton Inc","title":"National Account Executive"},{"description":"As a Service Manager the phrase \\"Not my job\\" doesn\'t exist. Aside from managing the technicians in our office, I also coordinate with over 20 service partners across the Eastern United States to ensure a top level of service for our customers. I also provide technical support for our technicians, sales staff, service partners and customers, and am able to diagnose an issue, often, over the phone. I oversee negotiations with our vendors, as well as our shipping/receiving. I am able to multi task and have developed the ability to complete several projects whose deadlines are overlapped if not scheduled for completion at the same time with out missing a date.","duration":"Jun 2009 Dec 2015 6 years 7 months","duration_short":"6 years 7 months","end_date":"Dec 2015","start_date":"Jun 2009","subtitle":"Smith Southern Equipment","title":"Service Manager"}],"url":"https://www.linkedin.com/company/smith-hamilton"},{"company":"Pulmonary Fibrosis Association of Texas","company_id":null,"location":"Houston Area, Texas","positions":[{"description":"","duration":"Feb 2014 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Pulmonary Fibrosis Association of Texas","title":"Member Board Of Directors"}],"url":""},{"company":"Smith Hamilton, A Convergint Technologies Company","company_id":"smith-hamilton","location":"Houston, Texas, United States","positions":[{"description":"Serviced and installed all types of financial equipment (i.e. Pneumatic/Mechanical Drive Equip, CCTV, Burglar/Fire Alarm Systems, Access Control Systems, SD locks, Safe/Vault Doors, etc.) Tech support for customers and contractors, worked along side of our sales team as a sales consultant. Serviced and installed all types of financial equipment (i.e. Pneumatic/Mechanical Drive Equip, CCTV, Burglar/Fire Alarm Systems, Access Control Systems, SD locks, Safe/Vault Doors, etc.) Tech support for customers and contractors, worked along side of our sales team as a sales consultant.","duration":"Jun 2004 Jan 2009 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2009","start_date":"Jun 2004","subtitle":"Smith Hamilton, A Convergint Technologies Company","title":"Lead Technician"}],"url":"https://www.linkedin.com/company/smith-hamilton"},{"company":"Walmart","company_id":"walmart","location":"","positions":[{"description":"Install and service CCTV equipment for 5 stores in my district. Supervise inventory counts during annual inventory of the merchandise store wide. Concealed surveillance and apprehension of shop lifters. Then following up with local police dept. to issue citations, gather evidence in order to testify in court for the criminal acts that took place. Install and service CCTV equipment for 5 stores in my district. Supervise inventory counts during annual inventory of the merchandise store wide. Concealed surveillance and apprehension of shop lifters. Then following up with local police dept. to issue citations, gather evidence in order to testify in court for the criminal acts that took place.","duration":"Mar 2002 Mar 2005 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2005","start_date":"Mar 2002","subtitle":"Walmart","title":"Loss Prevention"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Dave Curry “Ron is the type of person that you can leave a job in his care and not worry if it will be done correctly. Every time I have hired Ron the results have always been MORE than expected.”","Daneen Holler “It is a great pleasure working with Ron and Smith Southern. Ron is always very friendly and helpful. I look forward to our continued working partnership.”"]']### Assistant: The agent's job is to establish and maintain customer relationships, and today, the agent is reaching out to the user because they need to discuss a custom-tailored solution to meet the user's needs in their role as a Senior National Account Executive at Smith Hamilton Inc, a Financial Services company.
### Human: Agent: ['David Muollo', 'Over 20 years of experience with the DoD, intelligence systems operations, development, test, integration, analysis, engineering, and administration as well as over 14 years of key experience with National Intelligence Geospatial Agency (NGA), Integrated Exploitation Capability (IEC) and the Washington Area Library Architecture (WALA) enterprise architecture. Experienced with providing integration support for a number of Commercial Off The Shelf (COTS) & Government Off The Shelf (GOTS) applications within the IEC construct by providing comprehensive review & elucidation of all aspects bounding system development from mission needs, virtualized environments, analysis and exploitation, to verification of system performance. Excelled in providing support & resolution for technical issues by troubleshooting & analyzing the issues with vast experience supporting software and hardware transitions on site or remotely. Knowledge and interpretation of all facets of intelligence and field operations makes Mr. Muollo a valuable asset to any defense orientated organization.', 'Sr. Subject Matter Expert', 'General Dynamics Information Technology', '[{"company":"General Dynamics Information Technology","company_id":"gdit","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Dec 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Dec 2013","subtitle":"General Dynamics Information Technology","title":"Sr Subject Matter Expert"}],"url":"https://www.linkedin.com/company/gdit"},{"company":"HHB Systems","company_id":"hhb-systems","location":null,"positions":[{"description":"","duration":"Jan 2012 Oct 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2013","start_date":"Jan 2012","subtitle":"HHB Systems","title":"Technical Executive"},{"description":"","duration":"Jul 2009 Dec 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2011","start_date":"Jul 2009","subtitle":"HHB Systems","title":"Director Mission Systems Support"}],"url":"https://www.linkedin.com/company/hhb-systems"},{"company":"Overwatch Geospatial Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2006 Jul 2009 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2009","start_date":"Oct 2006","subtitle":"Overwatch Geospatial Systems","title":"Director, Mission Support"}],"url":""},{"company":"Overwatch, Textron Systems","company_id":"overwatch-systems-tactical-operations","location":"","positions":[{"description":"","duration":"1999 2009 10 years","duration_short":"10 years","end_date":"2009","start_date":"1999","subtitle":"Overwatch, Textron Systems","title":"Director Mission Support"}],"url":"https://www.linkedin.com/company/overwatch-systems-tactical-operations"},{"company":"Sensor Systems","company_id":"sensor-systems","location":"","positions":[{"description":"","duration":"Sep 1999 Oct 2006 7 years 2 months","duration_short":"7 years 2 months","end_date":"Oct 2006","start_date":"Sep 1999","subtitle":"Sensor Systems","title":"Director"}],"url":"https://www.linkedin.com/company/sensor-systems"},{"company":"Vector Data Systems","company_id":null,"location":"","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Vector Data Systems","title":"Senior Engineer"}],"url":""},{"company":"Paragon Imaging","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Paragon Imaging","title":"Senior Application Engineer"}],"url":""},{"company":"USAF","company_id":"united-states-air-force","location":"","positions":[{"description":"","duration":"Mar 1995 Apr 1997 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 1997","start_date":"Mar 1995","subtitle":"USAF","title":"1N1X1 - IMAGERY ANALYSIS"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"USAF","company_id":"united-states-air-force","location":"","positions":[{"description":"","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"USAF","title":"2A4X2 - AIRCRAFT COMMUNICATION AND NAVIGATION SYSTEMS"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["Gordon Tomlinson “I was lucky to work with David at Overwatch Systems while he was Director of Mission support. David was and is a highly motivated and passionate individual and applies this to supporting the customer and end users of all products and services supplied by Overwatch; recognizing and understanding the unique, important and in many cases life threatening areas our customers work in . David has an excellent working understanding of most of the con-ops of the Geo Spatial and intelligence gathering community, he is a subject matter expert with the industry leading Geo-Spatial image analysis software such as RemoteView Pro. David is capable and comfortable working with all levels of people and experience from a 5 Star general to an intern still at school David is highly regarded by his peers and within the Geo-spatial community and his number one priority has been to do his job and ensure he and his teams do their job to perfection to support the customers and front line end users. I can highly recommend David to anyone needing a fully committed and highly successful subject matter expert and leader in the Geo-spatial arena.”","Ted Yezek “For most of Sensor systems (later Overwatch) customers, Dave was the person they turned to for technical support, questions, or to suggest new features. He cheerfully excelled at this challenging job while also representing the face of the customer to the development staff. His ability to live in both worlds allowed the company to achieve much of it\'s success.”"]'] User: ['Diana Lizarazo', 'Experienced Merchant Services with a demonstrated history of working in the financial services industry. Strong sales professional skilled in Operations Management, Sales, Contact Centers, Management, and E-payments.', 'MERCHANT SERVICES EXPERT at MERCHANT SERVICES', 'MERCHANT SERVICES', '[{"company":"MERCHANT SERVICES","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Dec 2017","subtitle":"MERCHANT SERVICES","title":"MERCHANT SERVICES EXPERT"}],"url":""},{"company":"Merchant Processing Solutions","company_id":"merchant-processing-solutions-values-driven-programs","location":null,"positions":[{"description":"Extensive experience in supporting, coaching and managing our primary customers (ISO and Merchants). I have provided them with support and advice that includes but is not limited to: Credit and Debit Card Processing, Electronic Benefits Transfer (EBT), Check21 Verification, Conversion Services, Pre-Paid Products, Gift and Loyalty Card Services, Mobile Ticketing Technology and Internet Products, EMV and PCI to name a few. I was involved in the process of building a new business approach for my current company (MPS). Have sold and started portfolios from ground up.\uf0d8 Vast knowledge in all First Data Platforms. Omaha, North, Nashville, Bypass ETC.\uf0d8 Vast knowledge in Tsys, from set up to implementation.Responsible for implementation of plans of action to ensure higher productivity as well as ensuring compliance with internal and external administrative operations policies and procedures for the company. Provided sales and operational assessments, management and training resulting in higher volume and profitability. Conducted intensive one-on-one sales training and weekly training seminars improving overall closing percent.Negotiated with various suppliers to ensure the best prices, a vast selection of inventory and maximum net operating income for the company and always searching for new technology.Responsible for managing the day-to-day activities in all aspects of the corporation \uf0d8 Training and engagement of new ISOS into the corporation.Programing and deployment of different equipment’s and technology. Troubleshooting and support.","duration":"Mar 2008 Dec 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Dec 2017","start_date":"Mar 2008","subtitle":"Merchant Processing Solutions","title":"Co-Owner"},{"description":"Responsible for implementation of plans of action to ensure higher productivity as well as ensuring compliance with internal and external administrative operations policies and procedures for the company.•Responsible for managing the day-to-day activities of the corporation.•Responsible for the development, design, operation, and improvement of the systems that create and deliver MPS\'s products/services.• Training and engagement of new ISOS into the corporation.","duration":"Mar 2008 Dec 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Dec 2017","start_date":"Mar 2008","subtitle":"Merchant Processing Solutions","title":"Chief Operations Officer"}],"url":"https://www.linkedin.com/company/merchant-processing-solutions-values-driven-programs"},{"company":"First Data Corporation","company_id":"first-data-corporation","location":"","positions":[{"description":"Account Implementation Services Account Implementation Services","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"First Data Corporation","title":"ISO"}],"url":"https://www.linkedin.com/company/first-data-corporation"},{"company":"DTI","company_id":null,"location":"","positions":[{"description":"Operations Manager Operations Manager","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"DTI","title":"AIS"}],"url":""}]', '["Drew Eric “Diana and MPS are my processors for credit cards. I truly appreciate all they have done for me and getting me set up to continuing the process of customer service. Great people and great service. Thanks ”","Amir Dar “what can i say about diana and mps, she is a amazing person to work with and always provide me with hands on support and to my clients. Working with diana and mps and been a amazing experience, I would highly recommend her and her company to process for and work for.”"]']### Assistant: The agent's job is to provide integration support for Commercial Off The Shelf (COTS) & Government Off The Shelf (GOTS) applications within the IEC construct, and today the user is reaching out to the agent because they need assistance with troubleshooting and analyzing technical issues related to software and hardware transitions.
### Human: Agent: ['Nicholas Jenneman', 'Accomplished Program Director with a track record of successful multidisciplinary and cross-functional implementations, post-production support, and process improvement initiatives. Focused on facilitating better teams and project outcomes by connecting to all levels of an organization through tailored communication, powerful questions, and empathetic listening.', 'Program Director IT at UCHealth', 'UCHealth', '[{"company":"UCHealth","company_id":"uchealth","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"UCHealth","title":"Program Director IT"},{"description":"","duration":"Jul 2020 Sep 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2021","start_date":"Jul 2020","subtitle":"UCHealth","title":"Program Manager IT"}],"url":"https://www.linkedin.com/company/uchealth"},{"company":"The Wilshire Group","company_id":"the-wilshire-group","location":"Greater Denver Area","positions":[{"description":"• Facilitated regular communications and meetings to reengineer workflows with all levels of IT and operations • Represented operations on weekly IT change control governance ensuring all dependencies were accounted for and risks mitigated• Escalated client staffing deficiencies, presented solutions, and coached Interim Director• Coordinated internal resources to review data security and compliance risks, design solutions, and implement remediations over a 6-month project • Persuaded internal leadership on project to upgrade the company’s remote team communication systems through the use of cloud-based tools (Office 365) saving the company $8k; Designed a gamified weekly challenge and competition that successfully trained staff and resulted in a near 100% adoption in 2-months","duration":"Aug 2018 Nov 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2019","start_date":"Aug 2018","subtitle":"The Wilshire Group","title":"Senior Strategic Advisor"}],"url":"https://www.linkedin.com/company/the-wilshire-group"},{"company":"Contract Consultant","company_id":"bluetree-network","location":"","positions":[{"description":"Client A, Stevens Point, WI• Managed project timeline, scope, and development sprints with 2 engineers and 8 cross-functional SME’s of a centralized state and federal online health exchange solution in accordance with new Accountable Care Act laws • Coordinated interface testing and conducted twice weekly meetings with remote vendor teams in India• Delivered weekly status updates to executives from 9-entity Delta Dental cooperative, and coordinated internal project dates, risks, and milestones Client B, Columbus, OH• Led and trained teams of 6 analysts and 30+ department stakeholders for billing software implementations and cross-functional revenue success for a new Community Connect program • Leveraged pareto principle to adjust testing strategies, reduce timelines, and bring a delayed project back on track while mitigating risk; Applied lessons learned and reallocated resources resulting in future projects remaining on trackClient B, Cleveland, OH• Advised a consultancy in the successful design and construction of the first-ever revenue strategy product development• Delivered an effective audit and analysis presentation, which resulted in client buy-in and extended consulting contractsClient C, Denver, CO• Consulted and advised a cross functional team on potential strategies to bring their Electronic Health Record system into compliance with Center for Medicare and Medicaid Services (CMS) requirements • Managed revenue responsibilities of a cross-functional project to convert a multi-hospital system to a single laboratory management system","duration":"Jun 2014 Mar 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Mar 2018","start_date":"Jun 2014","subtitle":"Contract Consultant","title":"Senior Consultant and Project Manager"}],"url":"https://www.linkedin.com/company/bluetree-network"},{"company":"Epic","company_id":"epic1979","location":"Madison, Wisconsin Area","positions":[{"description":"• Managed teams of 5-10 IT analysts through implementations of revenue cycle software at health systems with $1B to $10B in annual revenue• Coordinated software scoping, workflow validation, application design, and user acceptance testing • Facilitated daily stand-ups and trained 50+ cross-functional stakeholders on revenue success tasks and reporting • Product managed internal development sprints of a charge testing automation tool and documentation; became company standard and saved 100+ man-hours per implementation• Led creation of first ever gamified e-learning used to train staff and new clients company-wide","duration":"Jun 2011 Apr 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2014","start_date":"Jun 2011","subtitle":"Epic","title":"Project Manager"}],"url":"https://www.linkedin.com/company/epic1979"},{"company":"ADOGO","company_id":null,"location":"Minnetonka, MN","positions":[{"description":"• Created pro formas to forecast financial success, wrote the business plan, and presented to 11 potential investors • Recruited and managed staff, wrote standard operating procedures, and organized marketing events in a manner that resulted in a profitable business model• Notable achievements included:o Successfully secured $2.5M in startup fundingo The success of the flagship location led to the expansion of 4 total • Created pro formas to forecast financial success, wrote the business plan, and presented to 11 potential investors • Recruited and managed staff, wrote standard operating procedures, and organized marketing events in a manner that resulted in a profitable business model• Notable achievements included:o Successfully secured $2.5M in startup fundingo The success of the flagship location led to the expansion of 4 total","duration":"Jan 2010 May 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2011","start_date":"Jan 2010","subtitle":"ADOGO","title":"Co-Founder/GM/Finance Lead"}],"url":""}]', '["Jeff Lutgen “Nick was able to come in and hit the ground running for us as a Project Manager working with a very complex ACA project including multiple vendors and multiple stakeholders. He is an extremely fast learner and is able to communicate clearly and with multiple styles based on the stakeholder. I enjoyed the time that Nick worked with us and would welcome him back in the future.”","Andrew Wade, CHFP “Nick was my direct manager on a one and a half year implementation at the University of Colorado. I am left supremely impressed with these core abilities he possesses: the ability to grow another individual to step into a management role, the ability to solve complex problems that fix issues in the short term with an eye towards the long term impact, and his ability to create a superior relationship with our client and all related parties. As a manager, Nick focused on growing me to become manager ready after our install together. Instead of providing answers to questions, he provided means to finding the answers to the questions. He strived to provide timely and constructive feedback and required me to deliver feedback to him (be it positive or constructive) so he that could work on improving himself as well. As I became more capable in my role, Nick became more malleable in his, letting me take on some of the major responsibilities as he guided from behind the scenes. Often times in a fast paced environment with a large amount of complex decisions needing to be made, it\'s tough for people to take a step back and look at what the long term vision of a company is. Our install consisted of a major academic hospital merging with a medium sized, successful, for-profit hospital in Ft. Collins and acquiring a large, for-profit hospital in Colorado Springs. The plan was to install Epic software at these two new locations while trying to combine workflows, people, and operational directions across there completely different organizations. This often times required long and difficult meetings where stress and frustration was high among all involved parties. Nick has a way of working through these situations with the utmost success by asking basic, but thoughtful questions to address unsolved items on the agenda. Similarly to how he handles his managerial role, he finds a way to provide the means to finding answers to the customer, not just providing an answer. The last core ability is quite simple. Nick is fantastic at creating relationships with our clients. He understands how to communicate with a diverse group of people and the different techniques for communicating effectively with them. The Colorado team loved working with Nick, and they still keep in contact with him to this day despite no longer working with the group directly. Nick is going to be successful wherever he goes. His skill set as I alluded to above and his constant thirst for knowledge and feedback will make him a great asset at any company.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to facilitate better teams and project outcomes by connecting to all levels of an organization through tailored communication, powerful questions, and empathetic listening. Today, the user is reaching out to the agent because they need assistance in planning and managing a high-profile event for a healthcare organization.
### Human: Agent: ['Kalyan Narasimhan', '- Full Stack developer.- 4+ years working experience in Android.- Experienced Java Professional.- Designed and developed several REST services for PayPal Wallet and Native Consumer Mobile App.- Hands on experience in Server side JavaScript.- Experienced in developing E-Commerce, Location based, Augmented reality and Enterprise mobile applications. Worked on key features such as Push notifications, Real time bidding and Mobile payments for commercially successful Android apps such as the eBay App for Android.- Member of the team which worked on the eBay Kernel. eBay.com is built on top of the eBay Kernel.- Experienced in developing Enterprise Applications using Java, J2EE. - Ardent innovator and won several innovation contests within the organization.', 'Engineering at Earnin', 'Earnin', '[{"company":"Earnin","company_id":"earnin","industry":"Financial Services","location":"Palo Alto, California","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"Earnin","title":"Engineering"}],"url":"https://www.linkedin.com/company/earnin"},{"company":"PayPal","company_id":"paypal","location":null,"positions":[{"description":"Wallet Platform","duration":"Apr 2019 Jul 2019 4 months","duration_short":"4 months","end_date":"Jul 2019","start_date":"Apr 2019","subtitle":"PayPal","title":"MTS 2, Software Engineer"},{"description":"- Lead and Full Stack Engineer developing highly scalable orchestration services, Client SDK and PayPal Consumer app experience for Android.- Lead Architect and developer for the integration of PayPal as a funding source in Android Pay wallet using the PayPal Consumer app for Android. Worked closely with Google on all client integrations and led the end to end development of the project.- Designed and developed several core capabilities of PayPal’s Mobile Platform.","duration":"Jul 2016 Apr 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2019","start_date":"Jul 2016","subtitle":"PayPal","title":"MTS 1, Software Engineer"},{"description":"- Developing Consumer App experience APIs that are orchestrated/customized for Mobile App experience by working with various downstream x-functional core service teams.- As a Full stack developer, contributed to various features such as Push notifications, Send/Request Money, Compliance and Authentication flows for the newly designed PayPal consumer App. - Designed and developed the backend for enabling users to login via TouchID on the PayPal Consumer app for iOS.- Led efforts in design and development of the authentication platform for PayPal\'s newly designed Consumer app for Android. - Implemented the end to end flow for enabling PayPal\'s One Touch experience on the Consumer App for Android. PayPal\'s One Touch enables faster checkout experience.","duration":"Sep 2014 Jul 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2016","start_date":"Sep 2014","subtitle":"PayPal","title":"Software Engineer 3"},{"description":"Member of the Consumer Wallet TeamAs part of the initiative to move away from proprietary tech stack within PayPal to Node.js and DUST templating, I developed several server side JavaScript modules (using Node.js) for the Next- Gen PayPal Wallet UI.","duration":"Mar 2014 Aug 2014 6 months","duration_short":"6 months","end_date":"Aug 2014","start_date":"Mar 2014","subtitle":"PayPal","title":"Software Engineer 3"},{"description":"Member of the Consumer Wallet TeamDeveloping REST Services and client applications that allow users to make a digital copy of their wallet. Developed services for handling Financial Instruments, Artifacts, Reward Programs and User activities.","duration":"Jan 2013 Feb 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2014","start_date":"Jan 2013","subtitle":"PayPal","title":"Software Engineer 2"}],"url":"https://www.linkedin.com/company/paypal"},{"company":"eBay Marketplaces","company_id":"ebay-for-business","location":"","positions":[{"description":"Core member of the Kernel and Asset Repository Team. 1) Worked on several critical features such as Configuration Bean management, enabling cross origin resource sharing and other enhancements for the eBay Kernel on top of which eBay.com is built.2) Asset Repository – A tool for the governance of all kinds of assets created in eBay that include services, consumers, deliverables etc.- Designed and developed key features of the backend that is based on Mongo DB. The backend APIs are exposed via REST services.- Developed REST APIs to handle CRUD operations related to various asset types.- Designed and implemented the security model for all the REST resources.","duration":"Jul 2011 Dec 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2012","start_date":"Jul 2011","subtitle":"eBay Marketplaces","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ebay-for-business"},{"company":"com.apv","company_id":null,"location":"","positions":[{"description":"Freelance Mobile application development.Designed and developed various modules for an international client R & B Jones and Associates, Marietta Georgia.","duration":"Jun 2009 Jun 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2011","start_date":"Jun 2009","subtitle":"com.apv","title":"Co - Founder"}],"url":""},{"company":"eBay Marketplaces","company_id":"ebay-for-business","location":"Chennai Area, India","positions":[{"description":"Member of the Mobile platform team.1) Was Instrumental in bringing the mobile application perspective to the team.2) Worked on the following key features in the eBay App for Android - Instant Search - Real Time Bidding - Mobile Payments for eBay India o Push Notifications3) Wrote the persistence layer of DART (Dependency Audit Response Tracker) - a tool for monitoring the health of all eBay mobile services. Also automated the process of health analysis and reporting.","duration":"Dec 2010 May 2011 6 months","duration_short":"6 months","end_date":"May 2011","start_date":"Dec 2010","subtitle":"eBay Marketplaces","title":"Intern"}],"url":"https://www.linkedin.com/company/ebay-for-business"},{"company":"Interchain Solutions","company_id":null,"location":"Bangalore","positions":[{"description":"1) Member of the team that was involved in the development of Trackut, which is a location based social networking platform for Android and Symbian phones.2) Worked on GWNavigator which is a handheld data collection solution built on Android. Developed key features like Wi-Fi support, Navigation, Tracking, Area calculation, POIs.3) Generated real time maps from raw geo-spatial data using GeoServer.","duration":"May 2009 Nov 2009 7 months","duration_short":"7 months","end_date":"Nov 2009","start_date":"May 2009","subtitle":"Interchain Solutions","title":"Intern"}],"url":""},{"company":"Covansys","company_id":"covansys","location":"","positions":[{"description":"eTrack is an internal tool for tracking and reporting the progress of a project, employee task status.Developed using ASP.net and Oracle 10g.","duration":"May 2008 Jun 2008 2 months","duration_short":"2 months","end_date":"Jun 2008","start_date":"May 2008","subtitle":"Covansys","title":"Intern"}],"url":"https://www.linkedin.com/company/covansys"}]', '["“I have known Kalyan as extremely self-motivated engineer who is always keen to take both technology and product to the next level. He has an extremely good balance of technology and an eye for business, and has impressed me with great working models of his innovative ideas. He can be banked on to take an idea to production, which is a testimony to his hard working and inter-personal skills. I would strongly recommend Kalyan, and have enjoyed working with him during his tenure with my team.”","“Kalyan has good technical talent and urge to be creative. His exceptional innovation skills have earned him many accolades. Kalyan is a quick learner and is committed to deliver projects on time. He is pleasant to work with and a very good team player.”"]'] User: ['Kerry Wagoner', 'I am passionate about sports, dogs and saving animals.', 'Sr. SEM Manager at Cognitive Computer Solutions', 'Digital Marketing Freelancer', '[{"company":"Digital Marketing Freelancer","company_id":"digital-marketing-freelancer","industry":"Marketing Services","location":"Long Beach Ca","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Digital Marketing Freelancer","title":"PPC Text Ad Specialist"}],"url":"https://www.linkedin.com/company/digital-marketing-freelancer"},{"company":"Cognitive Computer Solutions","company_id":"cognitivecomputersolutions","location":"Orange County, California, United States","positions":[{"description":"","duration":"Dec 2016 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Cognitive Computer Solutions","title":"Sr. SEM Manager"}],"url":"https://www.linkedin.com/company/cognitivecomputersolutions"},{"company":"RelevantAds","company_id":"relevant-","location":null,"positions":[{"description":"Responsible for managing & monitoring SMB AdWords campaigns with an ad spend ranging from $25K-$30K per month.","duration":"Aug 2011 Jan 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2017","start_date":"Aug 2011","subtitle":"RelevantAds","title":"AdWords Specialist"},{"description":"","duration":"Apr 2007 Jan 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Jan 2017","start_date":"Apr 2007","subtitle":"Relevant Ads","title":"Google AdWords Specialist"}],"url":"https://www.linkedin.com/company/relevant-"},{"company":"Local Corporation","company_id":"local-corporation","location":"","positions":[{"description":"","duration":"Nov 1999 Jun 2005 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jun 2005","start_date":"Nov 1999","subtitle":"Local Corporation","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/local-corporation"}]', '["“Kerry is an expert at his craft. His calm demeanor & patience with clients and co-workers when explaining complicated marketing strategies is exemplary. He helped instill in me a love of Google Ads, took the time in the beginning of my career to help guide me in Google Ads best practices & makes sure to do his best by every client. Anyone working with him is lucky to have such a valuable asset on their team.”","“Kerry has a deep knowledge of SEO/SEM. In addition to his digital expertise, his genuine passion for creating marketing success for his clients makes him a valuable asset to any organization. I would recommend Kerry to any business looking to stay ahead of the curve in digital marketing. ”"]']### Assistant: The agent's job is to provide digital marketing services, and today the user is reaching out to the agent because they need assistance in optimizing their PPC campaigns and Google Ads strategies.
### Human: Agent: ['George P. Vassil, MBA, CPA', 'Financial Executive with extensive experience in progressive financial leadership at world-class global businesses. Experienced in various industries including Retail, Manufacturing, & Life Sciences. Contribute strategies to provide future direction of company while supporting tactical initiatives. Track record of developing, motivating and inspiring diverse teams of professionals to operate as cohesive units capable of achieving timely completion of financial reporting, strategic projects and initiatives with demanding deadlines. Highly skilled at communicating parameters of complex business transactions to both front-line leaders and senior executives utilizing advanced knowledge of financial modeling and GAAP. CORE QUALIFICATIONS:Leadership & Team BuildingFinancial Modeling, Forecasting & BudgetingCost Accounting Manufacturing Operations ManagementSEC Reporting & GAAP CompliancePrivate Capital & IPO OfferingsLegal & Contract AdministrationStock Option & PE AdministrationDue Diligence / M&A Support Audits & SOX Compliance Cash & Investment Management Tax Accounting & Compliance IT & Network Administration Financial Planning & Analysis Risk Management Staff Recruitment & Development', 'Director, Financial Controller', 'Trevena, Inc.', '[{"company":"Trevena, Inc.","company_id":"trevena-inc","industry":"Biotechnology","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Trevena, Inc.","title":"Director, Financial Controller"}],"url":"https://www.linkedin.com/company/trevena-inc"},{"company":"Sobieski Enterprises","company_id":"sobieski-enterprises","location":"","positions":[{"description":"","duration":"Apr 2019 Mar 2021 2 years","duration_short":"2 years","end_date":"Mar 2021","start_date":"Apr 2019","subtitle":"Sobieski Enterprises","title":"Senior Controller"}],"url":"https://www.linkedin.com/company/sobieski-enterprises"},{"company":"ALTEN Calsoft Labs","company_id":"calsoft-labs-india-p-ltd-an-alten-group-company","location":"Malvern, PA","positions":[{"description":"","duration":"Mar 2018 Nov 2018 9 months","duration_short":"9 months","end_date":"Nov 2018","start_date":"Mar 2018","subtitle":"ALTEN Calsoft Labs","title":"Financial Controller and Executive"}],"url":"https://www.linkedin.com/company/calsoft-labs-india-p-ltd-an-alten-group-company"},{"company":"Neuronetics, Inc.","company_id":"neuronetics-inc.","location":"Malvern, PA","positions":[{"description":"","duration":"Nov 2008 Mar 2018 9 years 5 months","duration_short":"9 years 5 months","end_date":"Mar 2018","start_date":"Nov 2008","subtitle":"Neuronetics, Inc.","title":"Corporate Controller"}],"url":"https://www.linkedin.com/company/neuronetics-inc."},{"company":"Quebecor World Inc.","company_id":null,"location":"Atglen, PA","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"Quebecor World Inc.","title":"Mid-Atlantic Regional CFO"}],"url":""},{"company":"CERTAINTEED SAINT-GOBAIN","company_id":"certainteed-saint-gobain","location":"Valley Forge, PA","positions":[{"description":"","duration":"Nov 1997 Jun 1999 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 1999","start_date":"Nov 1997","subtitle":"CERTAINTEED SAINT-GOBAIN","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/certainteed-saint-gobain"}]', '["“It’s my pleasure to recommend George Vassil. I hired George into his position as Corporate Controller in 2008 as Neuronetics first Controller and he held that position through my departure from the company in the Spring of 2017. I thoroughly enjoyed my time working with George and came to know him as a truly valuable asset to our team. As our first Controller he was brought on to build the accounting and financial reporting systems and staff for a rapidly expanding company as we were at the forefront of the commercialization of our first product and to be a pivotal part of company leadership team. His in-depth knowledge of and experience in accounting processes and systems development as well as expertise in managing and developing personnel were a huge advantage to our entire organization. He put this skillset to work in order to provide the company with an efficient accounting and financial reporting system that allowed us obtain over $200M in capital in a series of venture capital rounds and achieve annual revenues in excess of $40M. George also provided and demonstrated continued input into critical financial and accounting decisions and leading the execution of those decisions. He was a key player in the management of outside auditors and tax accountants, banking and investors relationships as well as numerous vendors and customer relations. Along with his undeniable talent, George has always been a pleasure to work with. He is honest, dependable and hard-working. He is a true team player, and always manages to foster positive discussions and bring the best out of other employees and his peers throughout the company. Without a doubt, I confidently recommend George as a dedicated and knowledgeable employee and an all-around great person. I know that he will be a positive executive level addition to your organization. Mark Bausinger Co-Founder and (Former) VP, CFO Neuronetics, Inc.”","“I\'ve had the real pleasure of working with George Vassil via a client/service provider partnership for the last 2+ years. I know George to be strong in critical thinking, strategic thinking, and conceptual skills. Under George\'s direction, our partnership moved quickly -- and effectively -- from issue to successfully implemented solution. For the record: George also happens to be a good person to do business with. I wrote this recommendation to highly recommend George Vassil to the LinkedIn community.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide financial consultation and support to professionals in various industries, and today the agent is reaching out to the user because they need assistance with optimizing their production line operations and budgeting strategies.
### Human: Agent: ['Michael G.', 'Experienced driver with excellent sense of direction and a capacity to work long hours in all weather conditions. Conscientious, knowledgeable about DOT safety regulations and efficient route planning. Accident free safe driver, customer oriented, skilled at promoting customer retention. Strong communicator, doubles and triples endorsements, tanker endorsement, clean MVR, operation of refrigerated trailers.', 'Transportation/Driver at Safeway', 'Safeway', '[{"company":"Safeway","company_id":"safeway","industry":"Retail","location":"","positions":[{"description":"Experienced driver with excellent sense of direction and a capacity to work long hours in all weather conditions. Conscientious, knowledgeable about DOT safety regulations and efficient route planning. Accident free safe driver, customer oriented, skilled at promoting customer retention. Strong communicator, doubles and triples endorsements, tanker endorsement, clean MVR, operation of refrigerated trailers. Experienced driver with excellent sense of direction and a capacity to work long hours in all weather conditions. Conscientious, knowledgeable about DOT safety regulations and efficient route planning. Accident free safe driver, customer oriented, skilled at promoting customer retention. Strong communicator, doubles and triples endorsements, tanker endorsement, clean MVR, operation of refrigerated trailers.","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Safeway","title":"Transportation/Driver"}],"url":"https://www.linkedin.com/company/safeway"},{"company":"Save Mart / Smart Transportation","company_id":null,"location":"Sacramento,Stockton,Modesto,Merced","positions":[{"description":"Conduct DOT pre-trip inspections. Transport freight from origin to destination in a safe and timely manner. Interact with customers an vendors. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes, maintained proper documentation. Conduct DOT pre-trip inspections. Transport freight from origin to destination in a safe and timely manner. Interact with customers an vendors. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes, maintained proper documentation.","duration":"Apr 2014 Apr 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2016","start_date":"Apr 2014","subtitle":"Save Mart / Smart Transportation","title":"Driver"}],"url":""},{"company":"Zip Realty Inc","company_id":"zip-realty-inc","location":"Modesto, California Area","positions":[{"description":"Assist clients with all aspects of Real Estate, the job consisted 100% in assessing clients needs and wants and guiding the clients during and after the transaction was completed. Assist clients with all aspects of Real Estate, the job consisted 100% in assessing clients needs and wants and guiding the clients during and after the transaction was completed.","duration":"Aug 2009 Apr 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"Apr 2014","start_date":"Aug 2009","subtitle":"Zip Realty Inc","title":"Realtor"}],"url":"https://www.linkedin.com/company/zip-realty-inc"},{"company":"Bunzl Distribution NA","company_id":"bunzl-distribution-na","location":"Tracy, California","positions":[{"description":"Conduct DOT pre-trip inspections. Transport freight from origin to destination in a safe and timely manner. Interact with customers an vendors. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes, maintained proper documentation. Conduct DOT pre-trip inspections. Transport freight from origin to destination in a safe and timely manner. Interact with customers an vendors. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes, maintained proper documentation.","duration":"Aug 1999 Sep 2002 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2002","start_date":"Aug 1999","subtitle":"Bunzl Distribution NA","title":"Driver"}],"url":"https://www.linkedin.com/company/bunzl-distribution-na"}]', '["Warren Ramsey “I have found Michael to well grounded in his field, aggressive and helpful. He would be a strong advocate for anyone interested in Real Estate.”","\\"Sunny\\" Silvana Roos “Michael is a wondeful agent that is always concerned about his clients needs, a very positive attitude towards business and life.”"]'] User: ['Doug Vetter', 'Well-rounded logistics professional with extensive background in sales team leadership and corporate operations. Goal driven with a track record of structuring, implementing and executing strategies of business growth with focus on profit optimization through effective sales and top-level customer service. Dynamic professional dedicated to inspiring high levels of performance and excellence with exceptional communication, negotiation, and presentation skills.', 'Leader, Business Development and Marketing at A S Logistics / Amstan Logistics', 'A S Logistics / Amstan Logistics', '[{"company":"A S Logistics / Amstan Logistics","company_id":"a-s-logistics-amstan-logistics","industry":"Transportation, Logistics and Storage","location":"Liberty Center, Ohio, United States","positions":[{"description":"Manage a business base that consists of Regional Account Managers, accounts, commissioned sales agents, and operating agents, while developing marketing programs to attract additional customers.","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"A S Logistics / Amstan Logistics","title":"Leader, Business Development and Marketing"}],"url":"https://www.linkedin.com/company/a-s-logistics-amstan-logistics"},{"company":"CoreFund Capital","company_id":"corefund-capital","location":"Cincinnati, Ohio, United States","positions":[{"description":"","duration":"Sep 2020 Mar 2021 7 months","duration_short":"7 months","end_date":"Mar 2021","start_date":"Sep 2020","subtitle":"CoreFund Capital","title":"Director Of Business Development & Strategic Accounts"}],"url":"https://www.linkedin.com/company/corefund-capital"},{"company":"Relay Express Inc.","company_id":"relay-express-inc-","location":null,"positions":[{"description":"Serve as a key member of the management team by providing a new vision of growth while leading a team of Account Executives. Highly personable sales professional with outstanding performance in account management, operations management, problem solving and customer service. Specialize in new business development across the Midwest region. Combine an opportunistic drive with a sense of value and dedication to market expansion.","duration":"Sep 2011 Sep 2020 9 years 1 month","duration_short":"9 years 1 month","end_date":"Sep 2020","start_date":"Sep 2011","subtitle":"Relay Express Inc.","title":"Director of Sales"},{"description":"Developed and maintain a strong relationship with all new accounts and established business. Directly responsible for generating $1M in additional revenue. Drove new sales by calling on suspects and prospects in order to meet monthly sales quota. Implemented and maintained a social media strategy including Facebook, Twitter, LinkedIn, etc. Designed a systematic sales pipeline using Salesforce Customer Relationship Management software. Maximized the customers experiences by utilizing interpersonal and problem-solving skills to handle issues efficiently and effectively.","duration":"Sep 2006 Sep 2011 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2011","start_date":"Sep 2006","subtitle":"Relay Express, Inc.","title":"Lead Account Executive"}],"url":"https://www.linkedin.com/company/relay-express-inc-"},{"company":"Total Quality Logistics","company_id":"total-quality-logistics","location":"Cincinnati Area, KY","positions":[{"description":"Accurately issued shipping documentation such as; certificates of origin, customs invoices, packing lists, and certificates of insurance. Coordinate the contracting process including RFI’s and RFP’s, spot quotes, face-to-face negotiations, contract preparation and execution. Eliminate or minimize risk exposure.Target, identify, and seek out new customers through daily solicitation via direct customer contact, email, social media, referrals, and other networking opportunities. Leading customer service team to achieve top level customer experience and operational excellence.","duration":"Sep 2004 Sep 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2006","start_date":"Sep 2004","subtitle":"Total Quality Logistics","title":"Broker/Account Executive"}],"url":"https://www.linkedin.com/company/total-quality-logistics"}]', '["“In the 6 years I spent working with Doug, his knowledge of the transportation and logistics business and his ability to articulate it played a critical role in my development with Relay Express. Doug has a unique ability to approach large opportunities and data sets analytically, while maintaining a creative balance to find solutions that work for everyone. He never hesitates to take the time to explain and mentor those around him when appropriate. I\'m happy to have had the opportunity to work and travel with Doug!”","“Doug is a determined individual who understands the importance of giving back to and supporting your local communities. This is evident through his involvement in the Fairfield Rotary Club.”"]']### Assistant: The agent's job is to lead business development and marketing, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the transportation and logistics industry.
### Human: Agent: ['Chris Igel', 'I am a passionate leader with a strong technology background. I believe in teaching people the skills to set goals, providing the tools to work towards their goals, coaching and motivating them to reach those goals, and creating accountability for results. __________________________________ In a nutshell; I: • Teach and lead people and organizations to values driven success. • Develop and deploy solutions to increase revenue and profits • Create and execute Ideas that decrease operating budgets and costs • Adapt to new situations, learn and assimilate quickly • Effectively communicate and lead diverse groups, reducing costly confusion • Positively influence the Key Performance Indicators of an organization __________________________________________________________________________________ Executive / Leadership: Founder, Managing Member, CTO, Vice President, Board President and Director Successfully led a company, departments, consulting engagements, projects, and teams Communication: Delivered crisis communication including local, state and national media Presided over public meetings Instructed college classes Authored policies, procedures, manuals, training materials Technology: Managed technology projects of varying size and complexity Designed and deployed multiple IT networks aligned with organizational needs Consulted on a wide variety of IT problems/projects Financial Results: Founded, grew and sold a profitable company Closed several million dollars in sales Secured several million dollars in funding for clients Increased revenue through product strategy and leveraging Increased sales through strategic contracts Reduced operating budgets through efficient technical solutions ____________________________________________________________________________ I welcome new acquaintances and opportunities. chris.igel@acsalaska.com Skills: Executive, Leadership, Management, Technology, Operations, Education, Sales, Speaking, Training, Focus, Consulting, Values, Alignment, E-Rate, USAC, RHC', 'Leadership ♦ Sales ♦ Training ♦Technology ♦ Business Development', 'Alaska Communications', '[{"company":"Alaska Communications","company_id":"alaska-communications","industry":"Telecommunications","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Alaska Communications","title":"Sales Manager"},{"description":"","duration":"Feb 2017 Sep 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2018","start_date":"Feb 2017","subtitle":"Alaska Communications","title":"Business Development Manager - Education"}],"url":"https://www.linkedin.com/company/alaska-communications"},{"company":"Advanced Data Services, Inc.","company_id":null,"location":"Mount Pleasant, Texas","positions":[{"description":"","duration":"Jun 2014 Feb 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2017","start_date":"Jun 2014","subtitle":"Advanced Data Services, Inc.","title":"Vice President / CTO"}],"url":""},{"company":"The Commonwealth Group LLC","company_id":"the-commonwealth-group-llc","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Oct 2012 Feb 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2017","start_date":"Oct 2012","subtitle":"The Commonwealth Group LLC","title":"Consultant - Founder"}],"url":"https://www.linkedin.com/company/the-commonwealth-group-llc"},{"company":"Prescott Unified School District #1","company_id":null,"location":"Prescott, AZ","positions":[{"description":"","duration":"Oct 2011 Apr 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2014","start_date":"Oct 2011","subtitle":"Prescott Unified School District #1","title":"Director of Information Technology"}],"url":""},{"company":"Yavapai County Educational Service Agency","company_id":null,"location":"Prescott, AZ","positions":[{"description":"","duration":"Aug 2012 Mar 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2014","start_date":"Aug 2012","subtitle":"Yavapai County Educational Service Agency","title":"Principal Consultant"}],"url":""},{"company":"Educational Technology Associates LLC","company_id":null,"location":"Chino Valley, AZ","positions":[{"description":"","duration":"Dec 2004 Aug 2012 7 years 9 months","duration_short":"7 years 9 months","end_date":"Aug 2012","start_date":"Dec 2004","subtitle":"Educational Technology Associates LLC","title":"Founder - Managing Member"}],"url":""},{"company":"Ames Business and Learning Environments, Inc.","company_id":null,"location":"Chandler, AZ","positions":[{"description":"","duration":"Feb 2000 Nov 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Nov 2004","start_date":"Feb 2000","subtitle":"Ames Business and Learning Environments, Inc.","title":"Operations Manager / Educational Account Manager"}],"url":""},{"company":"Parker Unified School District #27","company_id":null,"location":"Parker, Arizona","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Parker Unified School District #27","title":"Director of Technology"}],"url":""},{"company":"Arizona Western College","company_id":null,"location":"Yuma, AZ","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Arizona Western College","title":"Network Information Center Liaison / Certified Adjunct Instructor"}],"url":""},{"company":"Micron Technology Inc.","company_id":null,"location":"Boise, ID","positions":[{"description":"","duration":"1990 1996 6 years","duration_short":"6 years","end_date":"1996","start_date":"1990","subtitle":"Micron Technology Inc.","title":"Operations / Training / Engineering"}],"url":""}]', '["“I would like to highly recommend Chris as a true professional who is always willing to go out of his way to provide the extra assistance in order to get the job done. Chris has made several excellent dynamic and informative presentations for our clients that have resulted in an increase in sales. His talent for converting complex topics into an entertaining and understandable format is remarkable. Several of our clients have expressed gratitude for gaining a solid understanding of the subject matter for the first time after attending his presentations. He is a reliable expert in his field that will prove to be an asset to any team.”","“I am please to provide a recommendation for Mr. Chris Igel. I have known Mr. Igel for over eight years, not only a professional consultant but as a personal friend. It has been my observation over the years that Mr. Igel has exceptional talents and skills in not only e-rate management but the application of technology in education. He is able to think “out side of the box” and apply limited resources that best meet the needs of students in any educational environment. In working with Chris, I relied on him heavily in our strategic planning process, curriculum development and organizational planning. His knowledge of how students learn and how to enhance that learning through technology is exceptional. Chris is not only very good at grant management but he is also an exceptional public speaker. His ability to take complex information and explain it in laymen terms has been beneficial in helping administrators and staff understand how they can best use grant funded dollars in a way that maximizes the application of those dollars and yet provides the best learning environment for children. Chris was also very proactive and had the ability to foresee problems that might occur if not immediately addressed by the organization. He handled reporting deadlines and grant submission to the point where there was no question as to the successful awarding of the grant. This organization skill proved to be of great value to me as I was able to address educational issues and did not have to worry about e-rate grant submissions. It was a pleasure to work with Mr. Igel and I would highly recommend that you consider him for employment. H will not disappoint you and he will add great value to your organization. ”"]'] User: ['Maureen Poirier', 'Provides excellent customer service in network administration, technical support and problem resolution. Strong focus for both external and internal customers, using analytical and judgment skills to troubleshoot and resolve issues. Works with 3rd Party Vendors to resolve issues in a manner that reduced business impact. Communicate effectively with customers, co-workers, management, and non-technical associates. Documents process for training to ensure consistent, accurate, and efficient resolutions.', 'Associate Network Engineer at Partners In Health', 'Mass General Brigham', '[{"company":"Mass General Brigham","company_id":"mass-general-brigham","industry":"Hospitals and Health Care","location":"Needham, Massachusetts, United States","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Mass General Brigham","title":"Assoc. Network Engineer"}],"url":"https://www.linkedin.com/company/mass-general-brigham"},{"company":"Pier 1","company_id":"pier-1-imports","location":null,"positions":[{"description":"","duration":"Sep 2019 Feb 2020 6 months","duration_short":"6 months","end_date":"Feb 2020","start_date":"Sep 2019","subtitle":"Pier 1","title":"Sales Associate"},{"description":"Sales Leader/MOD/Keyholder: responsible for supervising Sales associate, banking and sales","duration":"Oct 2018 Oct 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2019","start_date":"Oct 2018","subtitle":"Pier 1","title":"Sales Leader"},{"description":"Sales associate.","duration":"Sep 2017 Oct 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2018","start_date":"Sep 2017","subtitle":"Pier 1","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/pier-1-imports"},{"company":"Staples, INC","company_id":"staples","location":null,"positions":[{"description":"Monitor/troubleshoot facilitate repair of remote retail/delivery networks. Provide support for new network installations. Presented proposal to Retail Business to provide support for equipment not being monitored. Took ownership of several technical problems working with internal and external vendors to develop processes for repairing,","duration":"May 2007 Feb 2018 10 years 10 months","duration_short":"10 years 10 months","end_date":"Feb 2018","start_date":"May 2007","subtitle":"Staples, INC","title":"Sr. Technical Analyst/NetworkOps"},{"description":"Provided 3rd shift support for multiple STAPLES\' websites. Created and re-wrote existing technical documentation for process improvement. Provided support for several groups implementing changes on the websites. Provided 3rd shift support for retail/delivery network monitoring.","duration":"May 2005 May 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2007","start_date":"May 2005","subtitle":"Staples Inc, US","title":"IS Technical Analyst"}],"url":"https://www.linkedin.com/company/staples"},{"company":"Electronic Data Systems","company_id":"electronic-data-systems","location":"Waltham, Maynard Ma","positions":[{"description":"Monitor/troubleshoot facilitate repair of remote cellular companies network connection to EDS. Order circuits for new connections, created DR plan and implemented/installed circuit and equipment. Provided VPN/firewall support/access for international users. Worked with vendor ATT, MCI and Verizon. Provided administrative support for Openview/NNM. Provided Concord reports to the business. Monitor/troubleshoot facilitate repair of remote cellular companies network connection to EDS. Order circuits for new connections, created DR plan and implemented/installed circuit and equipment. Provided VPN/firewall support/access for international users. Worked with vendor ATT, MCI and Verizon. Provided administrative support for Openview/NNM. Provided Concord reports to the business.","duration":"Mar 1990 Mar 2002 12 years 1 month","duration_short":"12 years 1 month","end_date":"Mar 2002","start_date":"Mar 1990","subtitle":"Electronic Data Systems","title":"Compter Ops, Network Ops"}],"url":"https://www.linkedin.com/company/electronic-data-systems"}]', '["Vincent Grande “I’ve had the pleasure of working with Maureen for the past 4-5 years at Staples. Maureen was always very helpful in troubleshooting both the routine and the more complex IT problems that would arise as part of daily operations. Her technical knowledge and willingness to tackle any problem will be greatly missed. In addition to her technical duties, Maureen was also very instrumental in the area of asset management. Her diligence and attention to detail greatly improved the tracking of core network assets - an area that often doesn’t get the attention required but one that is very important to multiple organizations within the company. Maureen’s experience and “can do” attitude make her a great addition to any IT organization.”","Maury Collins “My managerial role began at Staples with Maureen on my team. For over 4 years, Maureen always had a can do attitude and delivered a high level of service to her customers that was consistent throughout my tenure. I\'ll never forget the moment when she was floating on air because of a project I assigned to her to solve. She couldn\'t wait to share the news when she finally solved it! Her commitment led to financial savings and preventive maintenance to reduce impact to the business. All attributed to her work ethic, professionalism and service commitment!”"]']### Assistant: The agent's job is to provide technical support and problem resolution, and today, the agent is reaching out to the user because they need assistance in troubleshooting an IT issue at their organization.
### Human: Agent: ['Tyler Rochwerg', 'Award-winning marketer \| Forbes 30 Under 30 \| Glossy Awards \| James E. Burke Global Awards \| Cannes Lion Young Marketers Finalist I look to bring brands to life through the combination of marketing strategy, technology, and consumer insights. I strive to make data-driven decisions while keeping my finger on the pulse of the latest consumer and marketing trends to build world class brands.', 'Forbes 30 Under 30 \| Senior Manager, Digital Experience at Johnson & Johnson', 'Johnson & Johnson Consumer Health', '[{"company":"Johnson & Johnson Consumer Health","company_id":"johnson-johnson-consumer-health","industry":"Hospitals and Health Care","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Johnson & Johnson Consumer Health","title":"Senior Manager, Digital Experience & Creative Content Lead, Neutrogena Studios"}],"url":"https://www.linkedin.com/company/johnson-johnson-consumer-health"},{"company":"#paid • Creator Media","company_id":"hashtagpaid","location":"Toronto, Canada Area","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Apr 2015","subtitle":"#paid • Creator Media","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/hashtagpaid"}]', '["Ashley Knowles “Tyler is an exceptional partner and leader. I supported J&J\'s Consumer brands in all of North America, and Tyler immediately stood out as one of the smartest, most driven, and collaborative digital managers, which is saying a lot given the high level of talent at J&J overall. Tyler is a terrific observer and listener, he is always asking insightful questions and challenging assumptions. One of the many ways Tyler is unique is his entrepreneurial spirit; he is not afraid to try new things, pressure-test, and learn. He takes his relationships and partnerships very seriously and this contributes to his ability to offer candid and kind constructive feedback - he motivates everyone around him to be better. I truly feel honored I had the chance to support Tyler and the Beauty West Team and I think Tyler will continue to be a trailblazer throughout his career. ”","Nidhi Shetty “Tyler is an excellent digital strategist and multi-talented individual. I worked with Tyler on many projects and was always impressed by his ability to manage projects under very tight deadlines with an acute attention to detail while providing excellent results. I was also impressed with Tyler\'s ability to understand, relate, and communicate with different departments of the Company. He truly understands the process, technology as a whole and how to get the best from each member of the team he works with. Tyler was always liked and respected by his colleagues. He has a great personality that is always a joy to work with. Given the option to hand pick a team I can say that Tyler would definitely be on my list.”"]'] User: ['Paula Weigel', "As a strategic brand and communications leader, I'm truly passionate about the discipline of branding. I have over twenty years of experience in brand strategy, brand management, and experiential brand marketing, across the consumer packaged goods, industrial, technology, and pharmaceutical industries. My focus is on holistic systems involving all facets of the brand, from foundational strategy to creative execution to activation and promotion. I'm naturally very curious, which helps me explore the areas where inspiration and innovation often coincide. My experience and skills span brand strategy, architecture, systems, marketing, naming, brand activation, experiential marketing, communications, corporate rebranding, positioning, brainstorming + ideation, design thinking, promotional merchandise and strategy, trademarks, and events management. I'm adept at creating effective presentations and compelling content, leaning into my communications and copywriting past lives. I believe in outcomes and impact over vanity KPIs, and smart decisions via human-informed data.", 'Tenured brand strategy professional with a passion for creating meaningful experiences', 'Red Hat', '[{"company":"Red Hat","company_id":"red-hat","industry":"Software Development","location":null,"positions":[{"description":"I tell the story of Red Hat to internal and external audiences, with a focus on who we are, what we believe, and what we stand for, as well as a contextual introduction to what we provide as the world\'s largest open source software company. I build ways to humanize our brand via unique and engaging experiences, show relevance with influencer brands, and create sustainable emotional connections with our audiences. Informed by our Audience Insights team and communities of practice, I create compelling experiences to meet current and prospective audiences, advocates, and influencers where they are most open to hearing our message. I continue to direct the strategy for programs I have built over the years, including Co.Lab (the company\'s first open source experiential STEM workshops), the Red Hat Cool Stuff Store, and our company\'s largest internal event serving over 20,000 associates: We Are Red Hat Week.","duration":"Sep 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Red Hat","title":"Director, Brand Strategy + Experience"},{"description":"Managed a team that built the discipline of brand activation and experience within Red Hat. During my tenure in this role, we launched Co.Lab, which introduced students to the principles of open source―and inspired them to use it in their own communities.","duration":"Sep 2016 Sep 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2018","start_date":"Sep 2016","subtitle":"Red Hat","title":"Senior Manager, Global Brand Strategy + Activation"},{"description":"My primary focus as Brand Manager, Corporate Brand Development at Red Hat was creating programs that unified and amplified our brand voice, and shared our story with a larger audience. Specifics include:- Management of brand activation programs to create introductions to the Red Hat brand, including the first \'people-powered billboard\'- Development of internal and external education around the Red Hat brand, as well as communicating the critical importance of protecting our brand - Creation of templates and systems that provide brand consistency and unification- Management of the Red Hat brand portfolio, including naming strategies, brand name hierarchy, trademark management and enforcement, brand family line extensions, brand migration, brand transitions, and co-branding opportunities - Strategic direction and management of the promotional merchandise strategy and implementation of Red Hat branded goods to ensure brand consistency, positive awareness, and maximum impressions- Strategic direction and management for the company\'s largest internal cross-functional event across 80 office locations and 6000+ associates to promote our brand and culture","duration":"Dec 2014 Sep 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2016","start_date":"Dec 2014","subtitle":"Red Hat","title":"Brand Manager, Corporate Brand Development"},{"description":"Red Hat is the world’s leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, and open source communities, Red Hat helps create relevant, innovative technologies that liberate resources for growth and prepare customers for the future of IT.As the Global Brand Manager, I served as a primary advocate of the Red Hat corporate brand. Emphasis was on building the brand identity, maintaining consistency of brand messaging across critical touch points, providing creative adaptation, and creating brand education that effectively communicated our position within the marketplace. I had the privilege of the following responsibilities:- Defining the foundation, brand strategy, and positioning for the Red Hat corporate brand - Creation of a long-term growth plan for ongoing internal and external education around the Red Hat brands, as well as communicating the critical importance of protecting our brands to insure it remains our company\'s most valued asset - Management of the Red Hat brand portfolio, including naming strategies, brand name hierarchy, trademark management and enforcement, brand family line extensions, brand migration, brand transitions, and co-branding opportunities - Supporting the business units and company leadership with ongoing brand positioning based on Red Hat\'s unique mission, values, and brand traits - Management of the promotional merchandise strategy and implementation of Red Hat branded goods to ensure brand consistency, positive awareness, and maximum impressions-Management for the company\'s largest internal event across 80 office locations and 6000+ associates to promote our brand and culture2013 \'Top Gun\' award in Sales Boot Camp by Red Hat University","duration":"Dec 2011 Dec 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2014","start_date":"Dec 2011","subtitle":"Red Hat","title":"Global Brand Manager, Corporate"}],"url":"https://www.linkedin.com/company/red-hat"},{"company":"Addison Whitney","company_id":"addison-whitney","location":"","positions":[{"description":"Addison Whitney is a global branding firm specializing in verbal and visual branding, brand strategy and market research. Founded in 1991, Addison Whitney’s depth and breadth of clients reaches across multiple industries, including consumer, B2B, technology, healthcare, pharmaceuticals, finance and hospitality.As a Senior Brand Manager, Verbal Branding, I led many efforts within the organization, including:• Creating recognizable brand names intended to reach diverse and varied demographic audiences across various industries and business verticals. • Management of over 200 branding projects, involving strategic naming efforts for products, services, corporate identities, and taglines. A sample of clients included Carnival Cruise Lines, Coca-Cola, Energizer, General Mills, Goodyear, Hershey, Kimberly-Clark, Merck, Microsoft, Motorola, Novartis, Pfizer, Procter & Gamble, Starbucks, and Toshiba.• Process creation and management of names generation, conducting due diligence through legal pre-screening, research and process oversight, assuring completion of name assignment, and strategic communication and presentation preparation for delivery to clients.• Founding brandsalsa,com, Addison Whitney\'s corporate blog to promote awareness and image of the company. Managed a team of 10 individuals to develop, publish, and maintain the initiative. Served as the administrator, moderator and contributing writer for the blog.• Developing departmental processes for training and onboarding, brand production, creative tooling, workshops, and legal screening. Result was 60% annual cost savings in tools and 30% growth in creative efficiencies.","duration":"2004 Nov 2011 7 years","duration_short":"7 years","end_date":"Nov 2011","start_date":"2004","subtitle":"Addison Whitney","title":"Senior Brand Manager, Verbal Branding"}],"url":"https://www.linkedin.com/company/addison-whitney"},{"company":"Bank of America","company_id":"bank-of-america","location":"","positions":[{"description":"Bank of America\'s Global Corporate Investment Banking division (GCIB) structures and underwrites capital raising transactions in the equity and debt capital markets on behalf of issuer clients globally. GCIB also provides large domestic and global corporations and financial institutions with merger and acquisition (M&A) financial advisory services and execution in markets worldwide.With global market leadership in equity and equity-linked, investment grade, leveraged finance, debt advisory services and rates, and currencies origination, the group routinely helps companies raise capital, enabling them to grow their businesses and achieve their goals.As an Advertising Associate within GCIB, I managed advertising placements with media and ran competitive analysis within the investment banking space.","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Bank of America","title":"Global Corporate Investment Banking Advertising Associate"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Ashton Brand Group","company_id":"ashton-brand-group","location":"","positions":[{"description":"• Managed development and production of 48 client-specific branding solutions including leading the creative efforts to understand and meet client needs, fostering product due-diligence, management interviews and final presentation of branding solutions.• Established industry-specific, third-party panels for independent evaluations of branding solutions. • Founded and published PharmaFacts, a quarterly newsletter tailored specifically to Ashton\'s pharmaceutical clients. • Managed development and production of 48 client-specific branding solutions including leading the creative efforts to understand and meet client needs, fostering product due-diligence, management interviews and final presentation of branding solutions.• Established industry-specific, third-party panels for independent evaluations of branding solutions. • Founded and published PharmaFacts, a quarterly newsletter tailored specifically to Ashton\'s pharmaceutical clients.","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Ashton Brand Group","title":"Verbal Branding Associate"}],"url":"https://www.linkedin.com/company/ashton-brand-group"},{"company":"Edwards & Associates","company_id":null,"location":"","positions":[{"description":"• Managed a team to successfully provide strategic communication materials for clients.• Responsible for content, design and production of all written, visual and multi-media communications.• Wrote corporate literature and marketing materials for clients including General Motors, Nissan, Infiniti, Snap-on, and the Automotive Management Institute. • Managed a team to successfully provide strategic communication materials for clients.• Responsible for content, design and production of all written, visual and multi-media communications.• Wrote corporate literature and marketing materials for clients including General Motors, Nissan, Infiniti, Snap-on, and the Automotive Management Institute.","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Edwards & Associates","title":"Senior Copywriter"}],"url":""},{"company":"Morehead Associates","company_id":"morehead-associates","location":"","positions":[{"description":"• Coordinated writing and design of all marketing proposals, client presentations and training/evaluation manuals.• Point of contact for internal and external brochures and marketing materials. • Coordinated writing and design of all marketing proposals, client presentations and training/evaluation manuals.• Point of contact for internal and external brochures and marketing materials.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Morehead Associates","title":"Communication Specialist"}],"url":"https://www.linkedin.com/company/morehead-associates"}]', '["Anna Stark “Paula is a versatile, passionate brand marketer, idea generator, team builder, and collaborator. She blends strategic thinking with tactical execution and helps teams see possibilities I\'ve thoroughly enjoyed supporting her on many projects that contributed to Red Hat\'s focus on building our open, inclusive culture.”","Melanie Freeman Chernoff “Paula is a strategic and thoughtful leader whose enthusiasm for a project is infectious. She is a joy to work and collaborate with, but never loses sight of the company\'s mission and how that is supported by (and supportive of) our brand.”"]']### Assistant: The agent's job is to strategize and create compelling brand experiences, while the user is reaching out to the agent because they need assistance in developing a holistic brand strategy for their company.
### Human: Agent: ['Jamie Smith', 'Expert in IoT systems and the role they will play in remote learning and collaboration. The world has changed forever in 2020, and the way we live, work, and learn will never be the same.', 'Vice President of Products for Safety Critical Industries at Imandra', 'Imandra', '[{"company":"Imandra","company_id":"imandra","industry":"IT Services and IT Consulting","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Feb 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Imandra","title":"Vice President of Products for Safety Critical Industries"}],"url":"https://www.linkedin.com/company/imandra"},{"company":"Kyto Technology and Life Science Inc","company_id":"kyto-technology-and-life-science-inc","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Kyto Technology and Life Science Inc","title":"Kyto Advisor"}],"url":"https://www.linkedin.com/company/kyto-technology-and-life-science-inc"},{"company":"AVer Information","company_id":"aver-information-taiwan","location":"Austin, Texas Metropolitan Area","positions":[{"description":"","duration":"Oct 2020 Feb 2022 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2022","start_date":"Oct 2020","subtitle":"AVer Information","title":"Vice President Of Products"}],"url":"https://www.linkedin.com/company/aver-information-taiwan"},{"company":"NI (National Instruments)","company_id":"niglobal","location":null,"positions":[{"description":"Define new technology and products to meet customer challengesMapping IOT to AutomotiveRepresent NI strategy with AnalystsPresent at major conferencesGuide NI\'s automotive advanced researchManage business objectives and results","duration":"Nov 2018 Oct 2020 2 years","duration_short":"2 years","end_date":"Oct 2020","start_date":"Nov 2018","subtitle":"NI (National Instruments)","title":"Director of Automotive Product Management & Marketing"},{"description":"Develop new products and innovative solutions for measurement and controlDrive innovation for IOT applicationsLead cloud and AI research for measurement and control systems","duration":"Jun 2016 Nov 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2018","start_date":"Jun 2016","subtitle":"National Instruments","title":"Director of Business and Technology"},{"description":"• Business reporting to CEO and Board of Directors• Managed a teams of product managers, product marketers, and market development managers• Key IoT spokes person• Led Product Strategy for seven product lines• Led Go-To-Market Strategy for a multi-hundred million dollar business• Responsible for the execution of a 250 member R&D team• Represent National Instruments at the Industrial Internet Consortium• Frequent speaker at industry events• Present corporate strategy to analysts, press, and investor community","duration":"Jul 2010 Jul 2016 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jul 2016","start_date":"Jul 2010","subtitle":"National Instruments","title":"Director of IIoT Product Management and Marketing"},{"description":"• Facilitated all corporate strategic planning• Facilitated and set agenda for the President and CEO’s weekly meeting with senior staff• Develop plan and executed the creation of 6 core business units• Led corporate segmentation strategy • Led R&D operations and planning• Led two hundred million dollar budget process• Facilitated the hiring and on-boarding of the Sr. Vice President of R&D","duration":"Jun 2008 Jul 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2010","start_date":"Jun 2008","subtitle":"National Instruments","title":"Corporate Development - Chief"},{"description":"• Responsible for hardware product strategy across the company• Managed a team of product strategists• Drove the creation of several new product lines• Participated in all planning with R&D executives• Led sales and customer feedback process• Worked closely with marketing and R&D leadership","duration":"Jan 2006 Oct 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2008","start_date":"Jan 2006","subtitle":"National Instruments","title":"Sr Group Manager, HW Product Strategy"},{"description":"• Responsible for National Instruments’ sales growth in Northern California and Northern Nevada• Managed key accounts in Silicon Valley• Managed a team of technical sellers• Managed National Instruments’ Northern California Office• Provided strategic feedback to the product development team","duration":"Oct 2000 Dec 2005 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2005","start_date":"Oct 2000","subtitle":"National Instruments","title":"Area Sales Manager"},{"description":"• Managed a sales territory in Silicon Valley• Responsible for key accounts such as Lockheed, Apple, Applied Materials, Intel, Seagate, KLA, National Semiconductor, Analog Devices, Flextronics, Sanmina • Doubled sales over a 3 year period• Systems development in C and LabVIEW","duration":"Oct 1997 Oct 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2000","start_date":"Oct 1997","subtitle":"NI (National Instruments)","title":"District Sales Engineer"},{"description":"• Customer application support• Customer product training• Demo creation• C and LabVIEW Programming","duration":"Jan 1996 Oct 1997 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 1997","start_date":"Jan 1996","subtitle":"NI (National Instruments)","title":"Applications Engineer"}],"url":"https://www.linkedin.com/company/niglobal"}]', '["Jim Schwartz “Compelled to learn – From digging deep into 5G technology for vehicle communications, learning AI fundamentals to apply to complex automation problems, to being an engaged learner in executive decision-making classes, Jamie lives to learn. In our projects together, he is first to admit that he does not know everything, but immediately builds his own learning path to close his knowledge gaps. He learns quickly and can immediately apply his knowledge to solving new problems in business, technology, or people. Simplifies complexity – In transitions of business models and organizations, Jamie is a champion of simplicity. He strives to keep the outcomes top of mind and keep the group aligned of solving critical problems. In particular, he is a model of how I strive to approach workshops with our customers and partners. He creates mental notes throughout a process, summarizes the inputs, and creates an actionable plan at the end. This model isn\'t rocket science but knowing which things will drive progress and creating tangible next steps is a skill that he uses to accelerate business success. Creates a culture of collaboration – Jamie builds teams that are fun to work on. He mixes strong advocacy for his employees, while creating healthy friction in the group to drive innovation. I have worked with Jamie on multiple cross functional teams, each time excited about the problems we were going to solve together. We have scoped investments, built go-to-market plans, and written scripts for keynotes to thousands of engineers. Jamie questions, ideates, and invites multiple perspectives to get the most out of the team. As a leader, moderator, and creator, he drives to a result that everyone can be proud of.”","Vineet Aggarwal “Jamie has been an incredible manager and colleague for me, and I\'ve learn a lot from Jamie over many years. He\'s an ideal manager, who encourages diversity, questions the status quo, and helps to create a business story that everyone can relate to. He puts people first, and brings a strong combination of business strategy and technical mastery to every meeting. I\'ve learned a lot from Jamie through observation, and directly getting feedback to keep improving. I feel fortunate to have worked with him, and to have been a manger on his team.”"]'] User: ['Daniel Popovic, MS, MS', 'Seasoned technology leader and project manager responsible for on site, remote and international management of technology teams and enterprise IT initiatives. Experience in technical operations of hardware, software and support teams. History in ecommerce, release management, rollout design and support, project management, budgeting, people management and vendor relationships.', 'Technology leader in Hartford, CT or remote specializing in strategic planning, budgeting and project management.', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Project management \| Budget and team design \| Change control \| Risk management \| Infrastructure migrations","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Accenture","title":"Cloud Advisory Manager"},{"description":"Large scale security and infrastructure projects \| Extensive project planning and governance operations \| Technical analysis and discovery \| Executive communication and team delegation \| Scheduling, monitoring, and forecasting","duration":"Jun 2021 Nov 2021 6 months","duration_short":"6 months","end_date":"Nov 2021","start_date":"Jun 2021","subtitle":"Accenture","title":"Sr. Technical Project Manager"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Eversource Energy","company_id":"eversourceenergy","location":"","positions":[{"description":"Enterprise level technical project manager \| Multiple projects and departments from definition to deployment \| High level budgeting, cost and resource analysis \| Establish and maintain executive communications Enterprise level technical project manager \| Multiple projects and departments from definition to deployment \| High level budgeting, cost and resource analysis \| Establish and maintain executive communications","duration":"Jul 2020 Jul 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2021","start_date":"Jul 2020","subtitle":"Eversource Energy","title":"Sr PMO IT Project Manager"}],"url":"https://www.linkedin.com/company/eversourceenergy"},{"company":"United Technologies","company_id":"united-technologies","location":"Farmington, CT","positions":[{"description":"Large scale technical infrastructure multiple project lead \| Maintain project timelines, deliverables and resources \| Scope management \| Resource alignment \| Partnerships and vendor management Large scale technical infrastructure multiple project lead \| Maintain project timelines, deliverables and resources \| Scope management \| Resource alignment \| Partnerships and vendor management","duration":"Aug 2019 Jul 2020 1 year","duration_short":"1 year","end_date":"Jul 2020","start_date":"Aug 2019","subtitle":"United Technologies","title":"Infrastructure Project Manager"}],"url":"https://www.linkedin.com/company/united-technologies"},{"company":"IT Direct","company_id":"it-direct-llc","location":"West Hartford, CT","positions":[{"description":"Strategic planning \| Predictable technology budgets \| Technology as a business strength \| Eliminate wasteful IT spending \| Reduce risk \| Technology best practices Strategic planning \| Predictable technology budgets \| Technology as a business strength \| Eliminate wasteful IT spending \| Reduce risk \| Technology best practices","duration":"Apr 2019 Sep 2019 6 months","duration_short":"6 months","end_date":"Sep 2019","start_date":"Apr 2019","subtitle":"IT Direct","title":"Virtual Chief Information Officer"}],"url":"https://www.linkedin.com/company/it-direct-llc"},{"company":"Connecticut Airport Authority","company_id":"connecticut-airport-authority","location":"","positions":[{"description":"Technology management and support of large network infrastructure \| Resources and user management \| Airport systems coverage and uptime \| Budgeting and system design. Technology management and support of large network infrastructure \| Resources and user management \| Airport systems coverage and uptime \| Budgeting and system design.","duration":"Jan 2017 Apr 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2019","start_date":"Jan 2017","subtitle":"Connecticut Airport Authority","title":"Technology Specialist"}],"url":"https://www.linkedin.com/company/connecticut-airport-authority"},{"company":"A.H. Harris & Sons, Inc. - Construction Supplies","company_id":"ah-harris-&-son%27s-inc-","location":"West Hartford, CT","positions":[{"description":"System and network administration \| Active Directory \| Citrix Xen Server/App \| PCI \| System control and inventory \| Exchange \| System integration and new location rollout System and network administration \| Active Directory \| Citrix Xen Server/App \| PCI \| System control and inventory \| Exchange \| System integration and new location rollout","duration":"Jul 2015 Jan 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2017","start_date":"Jul 2015","subtitle":"A.H. Harris & Sons, Inc. - Construction Supplies","title":"Systems Engineering"}],"url":"https://www.linkedin.com/company/ah-harris-&-son%27s-inc-"},{"company":"StubHub","company_id":"stubhub","location":null,"positions":[{"description":"Technical/Business Integrations \| Incident management \| Technical issue financial analysis","duration":"Jul 2012 Jul 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2015","start_date":"Jul 2012","subtitle":"StubHub","title":"Technical Integrations Manager"},{"description":"Outsourced vendor relationship management and process design.","duration":"Mar 2010 Jul 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2012","start_date":"Mar 2010","subtitle":"StubHub","title":"Outsourcing Supervisor"},{"description":"Management of Customer Service Contact Center and employees","duration":"Jan 2007 Mar 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2010","start_date":"Jan 2007","subtitle":"StubHub","title":"Contact Center Supervisor"}],"url":"https://www.linkedin.com/company/stubhub"}]', '["Randolph Hollingsworth “Daniel is a detail oriented manager who highly respected by his co-workers for his willingness to help anyone anytime he can. He has been instrumental in helping institute new company-wide cost saving procedures. He is very well organized, diligent in his paperwork, easily reachable, and always on time.”","Chris Garvin “Daniel is a dependable individual that strives for success with all tasks. He has owned his position and has gained the trust of other staff members within the organization.”"]']### Assistant: The agent's job is to provide strategic planning, budgeting, and project management, and today the user is reaching out to the agent because they need assistance in managing a complex technology project with hardware, software, and support teams.
### Human: Agent: ['Kenneth Shannon', 'Derek Shannon is the founder of a digital marketing and search engine optimization company Magnum Firm. I offer free video analysis letting businesses know EXACTLY what needs to be done to increase their brand awareness and online presence to bring in more customers via their website. Currently we rank top of first page for our home town. Google Norcross SEO and we are at the top', 'Digital Marketer / SEO Agency. Massively Increasing Revenue For Local Businesses.', 'Magnum Firm', '[{"company":"Magnum Firm","company_id":"magnumfirm","industry":"Advertising Services","location":"Norcross, Ga","positions":[{"description":"Search Engine Optimization Company Search Engine Optimization Company","duration":"2007 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2007","subtitle":"Magnum Firm","title":"Founder"}],"url":"https://www.linkedin.com/company/magnumfirm"}]', '["Joseph M\'Mwirichia 🞛 Business Breakthrough Strategist “Magnum Firm is a must have marketing partner if you want to grow. They work like no other SEO company I have dealt with in the past. They really know how to get people to your business.”","Tamara Kelly “Derekis a driven, results-focused SEO expert who is a pleasure to work with. I have seen the results he produced; he truly knows how to drive organic traffic to businesses. Would highly recommend! ”"]'] User: ['Susan Peter-Marcus', 'Hi, I am Susan Peter-Marcus, a highly versatile and creative leader showcasing illustrious career of creating strategic marketing and advertising campaigns; enhancing engagement between brands and target audiences.My Signature Highlights: ★ My credible history of success is directly related to evolving, growing, and transforming brands and businesses by data-driven marketing strategies.★ I have remarkable efficiency in developing world-class marketing strategies: creating insight-led approaches based on a deep understanding of the customer, company, competitive landscape, and culture.★ Leverage exceptional expertise in driving large-scale impact at speed and partnering with the C-suite to deliver on sky-high growth ambitions.★ I have built a solid track record of delivering remarkable support to start-ups as well as publicly traded companies.★ As an innovative and insightful Marketing Executive, I welcome our connection!', 'Chief Marketing Officer \| Global Brand Management \| Revenue Marketing \| PR & Social Media \| Leadership & Team Management \| Industry Events & Partnerships', 'SimCorp', '[{"company":"SimCorp","company_id":"simcorp","industry":"Computer Software","location":null,"positions":[{"description":"At SimCorp, NY/Copenhagen, my core responsibility is to lead a multifaceted team of marketing and across North America, EMEA, and the Asia Pacific to enhance productivity and overall work efficiencies. Here I deliver expert-level support to the organization\'s transformation into an innovative cloud XaaS company. I also introduce and implement best practices for digital sales enablement thereby maximizing profits and revenues. My other duties are collaborating with global communication and advertising department to design various communication strategies, prepare reports and manage all communication with senior management; I deploy best practices to resolve multiple issues in the global marketing sphere.Notable Achievements:• Established market leadership for the \\"Investment Book\\" of record that is regarded as the key to highlight the data challenges for global investment managers.• Accomplished and exceeded early-stage pipeline goals by 180% in support of new customer acquisition• Outpaced the pipeline-building process through digital customer interaction and growth-hacking approaches.• Accelerated website traffic through the implementation of robust digital strategies.","duration":"Sep 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Sep 2019","subtitle":"SimCorp","title":"Head Of Global Marketing"},{"description":"In this previous role as a Head of Marketing, North America, I put SimCorp on the map in the US and Canada, on the industry’s top three list of suppliers for investment management platforms.. Here I spearheaded strategic and tactical execution of marketing campaigns, including design of test/control segmentation, implementation of tests, tracking, results in reporting, analysis, and recommendations. I brainstormed creative ideas in establishing brand awareness, demand generation campaigns as well as devising a North American GTM strategy for reaching target customers and achieving competitive advantage. I chaired regular meetings with account managers to review pipeline, resolve challenges, and present possible solutions; I also provided ongoing training to enhance the team workflow.Key Accomplishments:• Increased early-stage pipeline in support of doubling the North American business.• Enhanced predictability in revenue achievement by introducing the discipline of early-stage pipeline building, KPIs tracking, and reporting.","duration":"Feb 2010 Sep 2019 9 years 8 months","duration_short":"9 years 8 months","end_date":"Sep 2019","start_date":"Feb 2010","subtitle":"SimCorp","title":"Head of Marketing, SimCorp North America"}],"url":"https://www.linkedin.com/company/simcorp"},{"company":"Radware","company_id":"radware","location":"New Jersey, United States","positions":[{"description":"While serving Radware Inc. as a VP Field and Channel Marketing, I governed overall aspects of the market development, channel strategy, and inside sales in the US, Canada, and Latin America. I devised channel education and incentive programs in close collaboration with the head of sales and channel management. I also partnered with sales leadership and sales operations to identify and track joint goals around funnel leads, pipeline revenue, sales opportunities, and conversion. I tracked, measured, and analyzed the performance of marketing campaigns and reported results to sales and marketing leadership.Significant Contributions:• Introduced customer advocate program for top 100 customers, resulting in increased opportunities for cross-selling of the security product line into an existing customer base.","duration":"Oct 2007 Oct 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2009","start_date":"Oct 2007","subtitle":"Radware","title":"VP, Field and Channel Marketing"}],"url":"https://www.linkedin.com/company/radware"},{"company":"HardMetrics","company_id":null,"location":"Remote","positions":[{"description":"In this past position as a Vice President, Marketing, I amplified brand awareness through the development and implementation of a cohesive marketing plan. I monitored٫ scrutinized٫ and improved marketing campaigns as needed. I also utilized creative PR strategies to build relationships with stakeholders and media. I analyzed hiring needs and markets to identify opportunities for improvement. I conceptualized٫ guided٫ and supported marketing events.Key Achievements:• Successfully launched company website in nine short weeks through the implementation of effective methodologies.• Secured ranking on two prominent Gartner lists and top billing in InfoWorld, within only two quarters.","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"HardMetrics","title":"VP, Marketing"}],"url":""}]', '["Gary Walderich Jr. “I had the opportunity of working with Susan @ Radware. Susan has a strong focus and crisp communication style. Her stewardship was exemplary at Radware and respected by all of her colleagues. Having Susan would be a valuable asset for any company.”","Larry Sells “Susan was extremely effective in her role at Radware as VP of Field and Channel Marketing. Susan was very creative, provided great vision and completed everything including all follow up necessary in a very timely and proactive fashion. Susan was an excellent business partner and one you could ALWAYS count on. I highly recommend her for any role she would be considered for. She is quality plus!!!”"]']### Assistant: The agent's job is to offer free video analysis to businesses to increase their brand awareness and online presence, and today the user is reaching out to the agent because they need assistance in developing data-driven marketing strategies and enhancing engagement between their brand and target audiences.
### Human: Agent: ['Beverly House', '• Brand equity builder – Repeatedly recruited to lead new brand initiatives, major repositioning and extension projects that breathe renewed life into well-established consumer names.• Creative product leader – Leverages impeccable credentials as a designer to conceive and develop new product lines across diverse style categories, then attract talented designers and sourcing resources to bring them to fruition.• Entrepreneurial thinker – Develops new concepts and shepherds them through every stage into moneymaking businesses, including start-up brands and retail stores, as both a corporate executive and independent consultant.• Business catalyst – Builds best-in-class design, product development and merchandising operations, translates creative vision for corporate management, and builds trust-based partnerships with merchandising on go-to-market decisions.', 'Senior Consultant: Aerie, Brandix Apparel Solutions, Amazon Fashion; Soma, Avon Part-Time Faculty: Parsons, LIM College', 'Aerie, Brandix, Amazon Fashions; Chicos FAS: Soma, New Avon', '[{"company":"Aerie, Brandix, Amazon Fashions; Chicos FAS: Soma, New Avon","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Short and long term projects for various apparel, lingerie and beauty brands. Operations: Organizational strategy, process, talent and new brand development. Creative: Seasonal Direction, color, concept, product. Short and long term projects for various apparel, lingerie and beauty brands. Operations: Organizational strategy, process, talent and new brand development. Creative: Seasonal Direction, color, concept, product.","duration":"Sep 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Aerie, Brandix, Amazon Fashions; Chicos FAS: Soma, New Avon","title":"Senior Consultant"}],"url":""},{"company":"Parsons School of Design","company_id":"parsons-school-of-design_2","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Parsons School of Design","title":"Part-Time Faculty"}],"url":"https://www.linkedin.com/company/parsons-school-of-design_2"},{"company":"LIM College","company_id":"lim-college","location":"","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"LIM College","title":"Part Time Associate Professor"}],"url":"https://www.linkedin.com/company/lim-college"},{"company":"Spanx","company_id":"spanx","location":"Greater Atlanta Area","positions":[{"description":"SPANX, Atlanta, GA 2013-2016Executive Vice President Design, Merchandising, R&D, Product Development Responsible for development, edit, unit projections and financial success of the product assortment in all Spanx categories: Shapewear, Active, Pants, Leggings, Bras, Swim, Undies, Hosiery. • Recruited into company for strategic redirection expertise: upgraded the aesthetic to new target consumer and re-energized the core brand (shapewear, hosiery, swim, leggings). • Created core growth capability by expanding the brand’s categories to include: bras, undies, active and apparel. • Built teams with functional expertise to support these new launches as well as modernizing the core categories. Created separate R&D function targeting innovative and big volume concepts. • Implemented best practices for structured growth. (PD Calendar, Five-year growth plan, Product Construct, Merchant roadmap etc.)","duration":"Jul 2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"Jul 2013","subtitle":"Spanx","title":"EVP Merchandising Design and Product Development"}],"url":"https://www.linkedin.com/company/spanx"},{"company":"Aeropostale","company_id":"aeropostale","location":"New York, New York","positions":[{"description":"Reporting to President, led team of 60 responsible for all Guys and Girls clothing categories as well as Swim, accessories and graphics. Responsible for design and product development strategy. Key corporate strategy contributor as member of Executive Committee.• Brought into company for strategic redirection expertise, leading brand transition beyond historic focus on graphic T’s and hoodies and into sportswear. Completed development of new denim, sweater, dress and skirt product lines with more mature fashion aesthetic.• Revamped product development, bringing in new fashion-oriented talent and sourcing resources, and building capability to bring new products to market more quickly.","duration":"Feb 2010 Jan 2013 3 years","duration_short":"3 years","end_date":"Jan 2013","start_date":"Feb 2010","subtitle":"Aeropostale","title":"SVP Design"}],"url":"https://www.linkedin.com/company/aeropostale"},{"company":"Abercrombie & Fitch","company_id":"abercrombie-&-fitch","location":"Columbus, Ohio Area","positions":[{"description":"Senior Vice President and General Manager, Gilly HicksSenior Vice President and General Manager, Men’s Underwear, Men’s and Women’s Swim and SleepwearGeneral Manager, Women’s Woven Shirts (2005-2006)Reporting to CEO, developed concept and led creation of new Gilly Hicks female casual clothing/lingerie/swimwear brand and stores, a $100 million-plus initiative. Concurrently held product/design responsibility across multiple men’s and women’s clothing categories with a total of $76 million in sales. • Built Gilly Hicks from the ground up, from concept of a young, fresh alternative to mainstream lingerie and clothing, to branding, product development, store design/locations and launch. Won Executive Committee go-ahead; negotiated prime locations in malls; played leading role in analyst “pitch” presentations.• Recruited and managed top talent in design, sourcing, visual presentation, merchandising, project planning and Internet design to bring project to fruition. Opened 16 stores and served as interim Division Head, overseeing growth to per store annual run rate (January-September 2008) of $2.8 million.• Created the “Bra Library,” an innovative store presentation system to enhance space efficiency and “shopability” for customers to peruse 40 bra styles, each in 12 sizes and seven colors.","duration":"Aug 2005 Jan 2010 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2010","start_date":"Aug 2005","subtitle":"Abercrombie & Fitch","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/abercrombie-&-fitch"},{"company":"Victoria\'s Secret","company_id":"victoria%27s-secret","location":"New York, NY","positions":[{"description":"Recruited by/reported to President in entrepreneurial role to create (previously outsourced) design capability/department. Led team of 90, with $15 million operating budget, in creation/pre-production of all bras, panties, sleepwear, accessories, in-store trend shops. Built strong trust-based partnership with merchandising leadership. Member, Operating Committee.• Played a significant role in company’s sales growth from $1.5 to $3.2 billion, including shift from sales-driven brand to fashion market maker, allowing 50%-plus increase in price points.• Created R&D division focused on bra construction technology innovation, enabling expansion into everyday bras that drove 80% of double-digit annual sales growth.• Led move from classification-based to lifestyle merchandising, building brand equity through “emotional space” differentiation strategy: Very Sexy (provocative), Body by Victoria (modern) and Angels (romantic).• Identified panties as the new “accessory” for women, leading to launch of company’s “win with panties” classification initiative that grew sales by 25% annually over three years. Built store within a store concept.","duration":"Jan 1997 Jan 2004 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 2004","start_date":"Jan 1997","subtitle":"Victoria\'s Secret","title":"Executive Vice President"}],"url":"https://www.linkedin.com/company/victoria%27s-secret"},{"company":"Eddie Bauer","company_id":"eddie-bauer","location":"Greater Seattle Area","positions":[{"description":"Led product strategic planning and operations, partnering with merchandising leaders on go-to-market decisions – first for Women’s Sportswear, then also six other businesses: Men’s Sportswear; Performance and Outerwear; Footwear, Gear and Accessories; Eddie Bauer Home. Led team of 50. Member, Executive and Senior Management committees.• Played a key role in driving sales growth by 15% annually, from $800,000 to $1.5 billion, through younger skewing, more fun and exciting brand extension strategy and resulting new products.• Introduced denim bottoms to Men’s and Women’s collections, adding $200 million in 1997 sales.• Developed and launched AKA Eddie Bauer, Men’s and Women’s Career Wear ($40 million in annual sales); and EBTEK, Men’s and Women’s Performance Wear ($35 million in annual sales).","duration":"Aug 1991 Dec 1997 6 years 5 months","duration_short":"6 years 5 months","end_date":"Dec 1997","start_date":"Aug 1991","subtitle":"Eddie Bauer","title":"Vice President"}],"url":"https://www.linkedin.com/company/eddie-bauer"},{"company":"BHWEARHOUSE STUDIO","company_id":null,"location":"Greater New York City Area","positions":[{"description":"As founder/principal of independent consultancy, delivered on highly successful design creation projects for Mexx, USA, Esprit, The Gap, Macy’s and J.G. Hook. Also served in interim design executive roles, including Union Bay, Design Director (1989-1991); and Calvin Klein Sportswear, Head Designer, Women’s Wear (1985-1986). Led transition from over-distributed commodity to upscale, trendy denim collection – the precursor to the CK collection. As founder/principal of independent consultancy, delivered on highly successful design creation projects for Mexx, USA, Esprit, The Gap, Macy’s and J.G. Hook. Also served in interim design executive roles, including Union Bay, Design Director (1989-1991); and Calvin Klein Sportswear, Head Designer, Women’s Wear (1985-1986). Led transition from over-distributed commodity to upscale, trendy denim collection – the precursor to the CK collection.","duration":"1985 1991 6 years","duration_short":"6 years","end_date":"1991","start_date":"1985","subtitle":"BHWEARHOUSE STUDIO","title":"Consultant"}],"url":""},{"company":"Anne Pinkerton","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Served as Designer/Advanced Contemporary for sportswear design company targeting the affluent market. Played integral role in launch of a new company focused on textile and sweater development, including liaison with Far East factory. Years earlier, served as a Design Assistant in first job after Parsons School graduation (1976 - 1979). Served as Designer/Advanced Contemporary for sportswear design company targeting the affluent market. Played integral role in launch of a new company focused on textile and sweater development, including liaison with Far East factory. Years earlier, served as a Design Assistant in first job after Parsons School graduation (1976 - 1979).","duration":"1983 1985 2 years","duration_short":"2 years","end_date":"1985","start_date":"1983","subtitle":"Anne Pinkerton","title":"Designer"}],"url":""},{"company":"Liz Claiborne","company_id":null,"location":"Greater New York City Area","positions":[{"description":"As Head Designer/Liz Wear, Liz Sport, one of three original Design Directors reporting to Liz Claiborne, founder of the iconic women\'s and men\'s apparel, accessories and fragrance company. At her direction, led company rebranding from general merchandise to Liz Wear, Liz Sport and Career lines, a key factor in 42% increase in sales, to $500 million. As Head Designer/Liz Wear, Liz Sport, one of three original Design Directors reporting to Liz Claiborne, founder of the iconic women\'s and men\'s apparel, accessories and fragrance company. At her direction, led company rebranding from general merchandise to Liz Wear, Liz Sport and Career lines, a key factor in 42% increase in sales, to $500 million.","duration":"1981 1983 2 years","duration_short":"2 years","end_date":"1983","start_date":"1981","subtitle":"Liz Claiborne","title":"Designer"}],"url":""}]', '["Rick Fersch “Bev is one of the most capable product design leaders that I have ever worked with in my career! She has a powerful and natural understanding that consistently addresses the specific needs of a defined customer profile. She is gifted and truly remarkable in her ability to deliver - time and again - the product that will sell. ”","Dan Glennon “I had the pleasure of working with Beverly while at Spanx as the company\'s COO/CFO. Beverly is that rare talent who can effectively operate at an exceptional level on both the design/creative side of the company as well as the financial and operations side of the business. Beverly put tremendous thought and effort into her expense/investment/budget proposals and was always thinking as an enterprise leader on what will drive the highest ROI and benefit to the company overall. A tremendous leader, Beverly recruited and retained a world-class team and not only motivated and inspired the team but also managed the administrative and HR aspects of our company\'s largest department with ease. It was refreshing for me to work with a creative leader who could easily operate at a very high level in the financial/operations side of the business, leading to a great partnership. Thank you, Beverly!”"]'] User: ['Amanda Castro', 'Highly experienced in website merchandising, assortment planning, trend forecasting, and styling.', 'Stylist \| Merchandiser \| Buyer \| Ecom Queen', 'ROXY', '[{"company":"ROXY","company_id":"roxyboardriders","industry":"Retail Apparel and Fashion","location":null,"positions":[{"description":"","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"ROXY","title":"Ecom Buyer"},{"description":"","duration":"Feb 2021 Jun 2022 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2022","start_date":"Feb 2021","subtitle":"ROXY","title":"Ecom Merchandising Associate"}],"url":"https://www.linkedin.com/company/roxyboardriders"},{"company":"Beyond Black","company_id":null,"location":"","positions":[{"description":"","duration":"2010 Jan 2022 12 years","duration_short":"12 years","end_date":"Jan 2022","start_date":"2010","subtitle":"Beyond Black","title":"Business Owner & Fashion Consultant"}],"url":""},{"company":"Pottery Barn","company_id":"pottery-barn","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2020 Feb 2021 1 year","duration_short":"1 year","end_date":"Feb 2021","start_date":"Mar 2020","subtitle":"Pottery Barn","title":"Assistant Website Merchandiser - Home Decor"}],"url":"https://www.linkedin.com/company/pottery-barn"},{"company":"Macy\'s","company_id":"macy","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2019 Feb 2020 5 months","duration_short":"5 months","end_date":"Feb 2020","start_date":"Oct 2019","subtitle":"Macy\'s","title":"Digital Merchandising Assistant"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Minted","company_id":"minted","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2018 Oct 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2019","start_date":"Feb 2018","subtitle":"Minted","title":"Merchandising Operations Planning Assistant"}],"url":"https://www.linkedin.com/company/minted"},{"company":"Betabrand","company_id":"betabrand","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2017 Feb 2018 7 months","duration_short":"7 months","end_date":"Feb 2018","start_date":"Aug 2017","subtitle":"Betabrand","title":"Interim Assistant Merchandiser"}],"url":"https://www.linkedin.com/company/betabrand"},{"company":"Ambiance","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2010 Jan 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2011","start_date":"Jan 2010","subtitle":"Ambiance","title":"Sales associate/stylist"}],"url":""}]', '["Lori Pretzer “I really can\'t say enough great things about Amanda - she wasn\'t on my team for long (unfortunately!) but she is a PRO. She is thoughtful, diligent, a true problem solver - and what I mostly appreciated is she OWNS it - even if something was overlooked (we managed 230+ vendors just the 2 of us) she apologized and made it right rather than deflecting onto someone else. She is a strong team player and I hoped we were able to build our team longer!”","Emma Marson “Amanda’s is an all-around stellar employee and person. During my time as her manager, I quickly came to think of her not as a report, but truly as a thought partner whose instincts and opinions I trusted implicitly. When I gave Amanda a project or responsibility, I never had to doubt that it would get done, and done right. She strikes the rare balance of being careful and deliberate, yet also incredibly efficient in her work. Amanda is proactive, regularly volunteering to investigate pain points and tackle issues encountered by the team. The ultimate team player, she always put the good of the team above the good of the individual. She has a thirst for knowledge and makes it a point to learn from everyone she works with. She made it all look effortless because of her innate intellectual and emotional intelligence. Amanda has a natural ability to self-prioritize, allowing all projects -- high-priority, normal priority, and low-priority -- to be finished on time. Amanda is also flexible in her work; she was never thrown off by changing priorities or tight timelines. I could go on and on, but to sum it up; Amanda’s intelligence, work ethic, positive attitude, and passion make me feel confident that she will succeed at anything she does in the future. ”"]']### Assistant: The agent's job is to develop new product lines and lead brand initiatives, while the user is reaching out to the agent because they need assistance with website merchandising and trend forecasting for their online retail business.
### Human: Agent: ['Mary Visco', 'A lifetime of many varied experiences has brought me to the profession of Real Estate. After Junior College I flew for the airlines internationally for 7 years. My next career as Veterinary Technician prepared me to help my husband open his Veterinary business in Petaluma. I was and still am a published Photographer in Field and Stream, Arabian Horse World, Arabian Horse Times and other publications. In my forties I went back to college for a degree in Anthropology (Paleoenvironmental Reconstruction of North America) and Geology with a minor in Native American studies. I graduated cum laude and "With Distinction”. I\'ve used every one of my previous life experiences in the pursuit and development of a successful Real Estate Career. When I\'m not working you\'ll find my husband and myself training for our sport of Endurance horse racing. Our competitions involve riding our horses 50 to 100 miles in one day. You might also see us trail riding or working with Natural Horsemanship. I also love working with my dogs, taking photographs, gardening, biking, hiking, fiddle (member of San Francisco Scottish Fiddlers), flute, piano and reading. I absolutely love working with people and feel honored to be able to assist with the emotional process of buying and selling homes I think of my work as a spiritual practice. I am very grateful for all of the wonderful new friends I am making in my real estate career.Specialties: I particularly enjoy working with people with animals of all kinds. I have enjoyed working with "horsepeople" and ranches. I was honored to be voted people\'s choice for Realtor in Petaluma in 2008 and 2011.', 'Realtor,GRI at Wine Country Group by Better Homes and Gardens Past Owner, Adobe Family Pet Clinic', 'Adobe Family Pet Clinic', '[{"company":"Adobe Family Pet Clinic","company_id":null,"location":"","positions":[{"description":"","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"Adobe Family Pet Clinic","title":"Owner"}],"url":""},{"company":"Pacific Union GMAC Real Estate","company_id":null,"location":"Petaluma, California","positions":[{"description":"","duration":"Oct 2008 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Oct 2008","subtitle":"Pacific Union GMAC Real Estate","title":"Realtor, GRI,e-Pro"}],"url":""},{"company":"Creative Property Services","company_id":"cps-real-estate","location":"","positions":[{"description":"","duration":"Oct 2000 Oct 2008 8 years 1 month","duration_short":"8 years 1 month","end_date":"Oct 2008","start_date":"Oct 2000","subtitle":"Creative Property Services","title":"Realtor"}],"url":"https://www.linkedin.com/company/cps-real-estate"},{"company":"Photographer","company_id":null,"location":"","positions":[{"description":"Varied Photography. Published in Arabian Horse World,Arabian Horse Times, Field and Stream Magazine and various other publications. Varied Photography. Published in Arabian Horse World,Arabian Horse Times, Field and Stream Magazine and various other publications.","duration":"Jan 1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"Jan 1994","subtitle":"Photographer","title":"Photographer"}],"url":""},{"company":"Marin County Veterinary Emergency Clinic","company_id":null,"location":"","positions":[{"description":"","duration":"1984 1987 3 years","duration_short":"3 years","end_date":"1987","start_date":"1984","subtitle":"Marin County Veterinary Emergency Clinic","title":"Veterinary Technician"}],"url":""},{"company":"Madera Pet Hospital","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1977 1984 7 years","duration_short":"7 years","end_date":"1984","start_date":"Jan 1977","subtitle":"Madera Pet Hospital","title":"Veterinary Technician"}],"url":""},{"company":"World Airways","company_id":null,"location":"","positions":[{"description":"Flying internationally with groups that were going on great adventures and during Vietnam we were bringing soldiers home from their tour of duty with bombs going off on the runway as we landed and took off. Flying internationally with groups that were going on great adventures and during Vietnam we were bringing soldiers home from their tour of duty with bombs going off on the runway as we landed and took off.","duration":"Jan 1973 Aug 1976 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 1976","start_date":"Jan 1973","subtitle":"World Airways","title":"Airline Flight Attendant"}],"url":""},{"company":"Braniff International Airways","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1970 Jul 1973 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 1973","start_date":"Jan 1970","subtitle":"Braniff International Airways","title":"Flight Attendant"}],"url":""}]', '["Janet M. Morgan “I worked with Mary to find a home in Tomales, CA. We went to contract quickly, she made everything happen and she was a pleasure to work with. I would work with Mary again any time.”","Patty Robfogel “Mary is a fantastic agent and was the key ingredient in securing a first home for my son in 2003. She went beyond all our expectations. Her expertise and professionalism was such a great experience for my son\'s first purchase. She explained, in detail, all aspects of every home we looked at and made sure to keep my son\'s best interests in mind every step of the way. My husband & I have purchased a number of homes over the years and never had such a pleasant, friendly and successful venture transpire as this one was. We definitely will use Mary for our next sale/purchase and recommend her without any reservations. Her integrity, knowledge and attention to detail was beyond compare.”"]'] User: ['Joshua S.', "A computer programmer by trade, I’m experienced in web applications and computer programs geared toward solving business problems. My experience encompasses the planning, design, development, and testing of new products and brining them to market.I’m active in the open source community, attending numerous software meet ups and events, such as the Santa Monica Gophers (Go programming language), Los Angeles Ruby, and San Diego Ruby. I'm a collector of vinyl records and teas from around the world; I also enjoy reading, hiking and traveling.", 'Sr. Software Engineer at Friendbuy', 'Friendbuy', '[{"company":"Friendbuy","company_id":"friendbuy","industry":"Computer Software","location":"Los Angeles, California, United States","positions":[{"description":"Stay tuned. Stay tuned.","duration":"Oct 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Friendbuy","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/friendbuy"},{"company":"Beachbody","company_id":"beachbody","location":"Greater Los Angeles Area","positions":[{"description":"My time at BeachBody and been spent developing the backend of Openfit, and aiding the company’s efforts to become more tech centric. In doing so I have made contributions to their internal tooling and libraries, further refining their development processes, and developed core functionality and features of it’s services; all of which run in Lambda (the serverless offering from AWS) and operate at scale.Product features I have contributed to include:- Video history tracking- Subscription management - Object store implementation - User photo management","duration":"Oct 2018 Oct 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2019","start_date":"Oct 2018","subtitle":"Beachbody","title":"Lead Engineer API Services"}],"url":"https://www.linkedin.com/company/beachbody"},{"company":"GrayMeta","company_id":"graymeta","location":"Thousand Oaks, CA","positions":[{"description":"GrayMeta provides an industry leading metadata extraction and curation platform for numerous media and file types. Using both in house and 3rd party developed machine learning, and computer vision products. GrayMeta provides the raw metadata, search, and curation across assets for some of the largest media companies on the planet, such as Disney, Fox, and NBC Universal. Features of their platform include, but are not limited to: - facial recognition- celebrity detection- sentiment analysis- automated taggingWith the entire stack written in Go (Golang), I have had the pleasure of working alongside prominent members of the Golang community. Being part of the core team of engineers, my work was focused primarily on new features for their core application, as well as the individual services that make up the GrayMeta platform.","duration":"Aug 2017 Oct 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2018","start_date":"Aug 2017","subtitle":"GrayMeta","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/graymeta"},{"company":"Blast Analytics & Marketing","company_id":"blast-analytics","location":"","positions":[{"description":"At Blast, I had made major contributions to a suite of products and internal tools, using Go (Golang), Ruby on Rails, SQL, Angular, and jQuery (javascript). I was responsible for programming everything from crucial business logic, scheduling features, as well as integrating Go (Golang) into our stack where it is used in tandem with our existing infrastructure, and standardizing the use of microservices within their company. Additional responsibilities include planning for releases, setting and meeting requirements with my team, along with reporting progress on a regular basis. A couple of client facing products include: • http://www.clickstreamr.com • http://www.unsampler.io","duration":"Mar 2014 Oct 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2017","start_date":"Mar 2014","subtitle":"Blast Analytics & Marketing","title":"Application Developer"}],"url":"https://www.linkedin.com/company/blast-analytics"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"Major contributions to a verity of projects for start-up\'s, non-profits, and well established businesses alike. Contact me for expanded info. Major contributions to a verity of projects for start-up\'s, non-profits, and well established businesses alike. Contact me for expanded info.","duration":"Mar 2012 Mar 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2014","start_date":"Mar 2012","subtitle":"Freelance","title":"Web Developer"}],"url":""},{"company":"Mac-Pro Systems and Software","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Apr 2012 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 2012","start_date":"Jun 2008","subtitle":"Mac-Pro Systems and Software","title":"General Manager \| Web Developer"}],"url":""}]', '["Nimish Parmar “I’ve had the great pleasure of working with Joshua at Friendbuy. It’s very rare that you come across such an engineering talent. He’s very meticulous and takes great pride in his craft. Joshua’s presence on the engineering team elevated the bar of the entire team. In addition, Joshua has a rare blend of excellent technical skills and sharp product instincts. He cares deeply about the end user experience and that informs his day to day decision making. As an engineering leader, I relied heavily on Joshua and he delivered every time. You can’t ask for more and I recommend him very highly!”","Bryant Du “I was very fortunate to work with Joshua, and I would be thrilled to work with him again. Joshua is a very talented detail oriented engineer who also keeps quality in mind. For many projects we have worked together, he always provides comprehensible insight of his work, never hesitates to dive into the dirty mud of legacy tech debt, foresees the needs of QA and builds the helper functions before we ask. As a result, he often delivered well designed bug free features plus extra system upgrades within the planned given time frame. I can say without doubt that any team would be lucky to have Joshua as a member. ”"]']### Assistant: The agent's job is to work as a Realtor specializing in properties with animal-friendly features, and today, the agent is reaching out to the user because they have a listing for a property in a rural area that is perfect for someone with a collection of vinyl records and a love for hiking and traveling.
### Human: Agent: ['James Littleton', 'CEO, Entrepreneur, Founder, President, Board Member, Ethics Consultant, Happily Married Father of 19, Author, Cancer Survivor, National Speaker, Radio Host, Evangelist, Life Coach/Spiritual Guide, Martial Artist', 'CEO, President, Founder at Empathy Claims', 'Empathy Claims', '[{"company":"Empathy Claims","company_id":null,"location":"Frankfort, Illinois, United States","positions":[{"description":"The mission of Empathy Claims is to transform the independent insurance adjusting industry nationwide and globally with superior, convenient, fast, fair customer service with empathy every time. The mission of Empathy Claims is to transform the independent insurance adjusting industry nationwide and globally with superior, convenient, fast, fair customer service with empathy every time.","duration":"Aug 1994 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"Aug 1994","subtitle":"Empathy Claims","title":"CEO, President, Founder"}],"url":""},{"company":"Forming Faithful Families","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Forming Faithful Families™ Strengthening Families & Individuals in the Faith International Catholic Family Ministry in Service to the New Evangelization including Parish Based and Small Faith Community Programs, Lectures, Retreats, Spiritual Guidance, Television, Radio and many other resources and services. Forming Faithful Families™ http://www.formingfaithfulfamilies.com/ is a non-profit public charity under section 501(c) (3) of the Internal Revenue Code. See our IRS approval letter at this link. Your contributions may be deductible under section 170 of the Code.http://www.formingfaithfulfamilies.com/home","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Forming Faithful Families","title":"President, Co-founder"}],"url":""},{"company":"Pouring it Out Radio","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Pouring it Out Catholic Radio™ a ministry of Forming Faithful Families, a nonprofit 501(c) 3 public charity Presents Forming Faithful Families™ Syndicated Catholic Radio Program Strengthening Families & Individuals in the Faith http://www.formingfaithfulfamilies.com/pouring_it_out_catholic_radio Pouring it Out Catholic Radio™ a ministry of Forming Faithful Families, a nonprofit 501(c) 3 public charity Presents Forming Faithful Families™ Syndicated Catholic Radio Program Strengthening Families & Individuals in the Faith http://www.formingfaithfulfamilies.com/pouring_it_out_catholic_radio","duration":"Sep 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Pouring it Out Radio","title":"Host of Forming Faithful Families Radio"}],"url":""},{"company":"Healed through Cancer, and other Adversities","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"James Littleton\'s new book, Healed through Cancer, and Other Adversities Book Description In this book James Littleton, age fifty-three, happily married father of nineteen children, shares, both pragmatically and spiritually, his fascinating, self-reflective, and inspirational journey with Cancer (Chronic Lymphocytic Leukemia) from diagnosis through numerous courses of chemotherapy and an eventual stem-cell (bone marrow) transplant. Besides the obvious difficulties involved, he writes of the many forms of healing that actually arise out of cancer and other serious adversities. In these pages the reader will find much consolation, encouragement, helpful insights, increased hope, faith, and fortitude, as well as some useful resolutions. This book is intended for all people of any and all religious backgrounds and beliefs. The author points to the Merciful Divine Physician who is the One who heals in diverse and mysterious ways.I am privileged to recommend the book Healed through Cancer. The path that the author James Littleton has walked is very inspirational. The fact that he invited God to join him on each step of the journey is a great act of faith. The hand that James was dealt was one that all of us fear. James did not shirk from this hand and instead embraced it through God and scripture. A marvelous journey of success through hope, humor, prayer, family, and faith. A great read for all.Audrey Zavodsky, PhD, Sports Faith International Hall of Fame Race Driver","duration":"Oct 2009 - Present 12 years 10 months","duration_short":"12 years 10 months","end_date":"Present","start_date":"Oct 2009","subtitle":"Healed through Cancer, and other Adversities","title":"Author, Cancer Sojourner"}],"url":""},{"company":"Better by the Dozen, Plus Two","company_id":"luludotcom","location":"Chicago, IL and Nationwide","positions":[{"description":"James Littleton, Catholic revert, speaker, spiritual guide, radio guest, columnist for Catholic.net, and co-author, with his wife Kathleen, of Better by the Dozen, Plus Two, subtitled Anecdotes and a Philosophy of Life from a Family of Sixteen. Jim and his wife Kathleen are parents of nineteen children, fourteen living on earth, ages twenty-five to five, and five living in heaven. He is available as a speaker or retreat or workshop presenter on a wide range of Faith and Family topics. His guest appearances on Catholic television and radio programs include: EWTN Live with Fr. Mitch Pacwa, November 11, 2009; EWTN’s Bookmark with Doug Keck, May 9, 2010; Light of the East, host Fr Thomas Loya; The Drew Mariani Show on Relevant Radio; Kresta in the Afternoon on Ave Maria Radio; The Doctor Is In with Coleen Mast on Ave Maria Radio; and Speak Now with Susan Konig on Sirius Satellite Radio the Catholic Channel; Radio Maria, Lost and Found, with Traci Matheu. He has been featured in numerous articles including Zenit, Lifesite News, Immaculate Heart Messenger Magazine, the Chicago Tribune, and many more. James can be reached with questions, comments or speaking engagement requests at jamesmlittleton@gmail.com.","duration":"Jul 2007 - Present 15 years 1 month","duration_short":"15 years 1 month","end_date":"Present","start_date":"Jul 2007","subtitle":"Better by the Dozen, Plus Two","title":"Author, Writer, Speaker, Life Coach/Spiritual Guide"}],"url":"https://www.linkedin.com/company/luludotcom"},{"company":"Littleton Martial Arts","company_id":null,"location":"National","positions":[{"description":"Black Belt in Kenpo. I specialize in conducting practical self-defense workshops for women. I will travel anywhere. As a result of a two hour seminar the participant will have gained sufficient knowledge and ability to effectively defend herself in any situation. One does not need to be strong or athletic to participate in this safe course. It is designed for the weak to attain the capacity to successfully defend their dignity against unjust aggression from a much stronger person or persons.Recomendation:I recommend James Littleton as an instructor in the art of self defense. I have known Jim for the last 38 years and I can attest to his high level of expertise in the area of practical self protection, Jim has great insight into the needs of his students and makes the learning process both informative and fun. Dave Repetny 6th degree black belt Karate Jutsu","duration":"Jan 1972 - Present 50 years 7 months","duration_short":"50 years 7 months","end_date":"Present","start_date":"Jan 1972","subtitle":"Littleton Martial Arts","title":"Martial Artist"}],"url":""}]', '["Armand C. Hayes “James Littleton works hard to provide a quality product in a timely manner. He\'s an honest straight shooter and will not lead you in the wrong direction. He\'s a good manager and brings the best out in his people. I highly recommend James Littleton.”","Eduardo Gustavo Ramos Olivera ““God´s infinite mercy is for all of us! Author James M. Littleton´s faith testimony about the intercession of our Lord Jesus Christ in his life stays strong while he embraces the Cross of cancer, trusting on the miraculous action of the Holy Trinity. The Holy Eucharist and Virgin Mary´s Holy Rosary are essential for the spiritual battle. If you are searching for an inspirational spiritual conversion journey experience: “Healed through Cancer, and other Adversities” is the book!” – Eduardo Ramos Olivera, Catholic Screenwriter & Writer”"]'] User: ['Tim Simpson', 'Program Property Senior Claims Manager - Sedgwick Former - AVP, Senior Claims Manager Claims, Claims Technical Property Department at QBE North America; Team Manager at Zurich North America and Internal Auditor/Claims Professional at St Paul Travelers Insurance Company. Insurance executive that thrives on innovation and delivering operational results. High tolerance for change and ambiguity with well developed people skills, personal integrity and insurance industry knowledge', 'Senior Claims Manager Property and Casualty Claims - Program Property at Sedgwick', 'Sedgwick', '[{"company":"Sedgwick","company_id":"sedgwick","industry":"Insurance","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Sedgwick","title":"Senior Claims Manager Property and Casualty Claims - Program Property"}],"url":"https://www.linkedin.com/company/sedgwick"},{"company":"QBE North America","company_id":"qbe-north-america","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Claims Technical Property Department. Managed the large loss process at QBE for claims in excess of $500,000. Large property loss oversight with eight direct reports at the General Adjuster level. Currently facilitating large loss roundtables with multiple stakeholders within QBE; including Major Broker accounts and Middle Market business. Presented several ideas for process improvement and have a track record of working closely with agents, outside counsel , underwriting, IT, SIU and recovery. Project management and TPA/MGA oversight responsibilities.","duration":"Mar 2014 Oct 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2015","start_date":"Mar 2014","subtitle":"QBE North America","title":"AVP Senior Claims Manager - Claims Technical Property Department"}],"url":"https://www.linkedin.com/company/qbe-north-america"},{"company":"Lumbermen\'s Underwriting Alliance","company_id":"lumbermen%27s-underwriting-alliance","location":"Boca Raton, Florida","positions":[{"description":"Large loss property claims management in the US and Canada. Vendor/TPA oversight in the US and Canada. Large loss investigations in the lumber industry including high exposure fire/explosion claims in British Columbia, Alberta and Quebec. Worked closely with outside counsel in the US and Canada on claims involving subrogation. Internal project management/ process improvement responsibilities. Implemented Exactanalysis to expedite the loss assignment process to vendors in the US. Experience with quota share agreements in both the US and Canada. Served as a company representative in federal court.","duration":"Jun 2011 Feb 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2014","start_date":"Jun 2011","subtitle":"Lumbermen\'s Underwriting Alliance","title":"Senior Property Claims Manager, US and Canada"}],"url":"https://www.linkedin.com/company/lumbermen%27s-underwriting-alliance"},{"company":"Scottsdale Insurance Company","company_id":"nationwide","location":"Tampa - remote","positions":[{"description":"Assisted with the settlement of CAT claims in Florida through the mediation process. Served as a local representative in Florida working remotely from Tampa. Assisted with the settlement of CAT claims in Florida through the mediation process. Served as a local representative in Florida working remotely from Tampa.","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"Scottsdale Insurance Company","title":"Claims Specialist - Excess and Surplus Lines"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"Zurich Financial Services","company_id":"zurich-insurance-company-ltd","location":"Baltimore and Tampa","positions":[{"description":"Team management experience in Baltimore and Tampa providing oversight on commercial claims which included first party fires, water damage and theft situations. Helped to streamline the process for handling claims under $50,000 to improve overall cycle time. Worked closely with agents and brokers. Served in a liaison capacity on large account business in the medical and hospitality sectors, working closely with risk managers and agents. Company transfer to Tampa FL in 2007. Team management experience in Baltimore and Tampa providing oversight on commercial claims which included first party fires, water damage and theft situations. Helped to streamline the process for handling claims under $50,000 to improve overall cycle time. Worked closely with agents and brokers. Served in a liaison capacity on large account business in the medical and hospitality sectors, working closely with risk managers and agents. Company transfer to Tampa FL in 2007.","duration":"Jun 2005 Sep 2010 5 years 4 months","duration_short":"5 years 4 months","end_date":"Sep 2010","start_date":"Jun 2005","subtitle":"Zurich Financial Services","title":"Property Team Manager"}],"url":"https://www.linkedin.com/company/zurich-insurance-company-ltd"},{"company":"St Paul Travelers Insurance Company","company_id":"travelers","location":"Dallas, Indianapolis, St. Paul, New York and Fairfield, CA.","positions":[{"description":"19 years with the former St Paul Companies in claims, claims management, training and internal audit. Claims trainee in Dallas, TX 1986-1987; 5 years as a property field claims representative 1987-1992 in Indiana; 10 years at the St. Paul Companies Home Office in St. Paul, MN between 1992-2002; Branch management and vendor oversight roles in Purchase, NY and Fairfield, CA 2002-2005. Developed and rolled out claim best practices to four claim regions 1994-1995; audited claims and underwriting operations companywide1995-2002. Overseas audit assignments in Gaborone, Botswana 2000-01 assisting St. Paul International in London.","duration":"May 1986 May 2005 19 years 1 month","duration_short":"19 years 1 month","end_date":"May 2005","start_date":"May 1986","subtitle":"St Paul Travelers Insurance Company","title":"Branch Manager - Claims/ Home Office Auditor"}],"url":"https://www.linkedin.com/company/travelers"}]', '["LinkedIn User “I have had the pleasure of working with Tim on difficult claim issues, strategic claims initiatives regarding process improvements, large scale catastrophe deployment/management and broker/agent branding presentations. Tim is always eager to lend a helping hand to his colleagues and puts the interests of his team and the customer above those of his own. He interacts in cross functional project work in a progressive and non-threatening way. During his work with the Catastrophe Team at Zurich, he demonstrated superior management and technical claim skill sets. Tim is a team player and gets the job done. Mike Hargrave”","Robert J. Blackwell, II “I worked closely with Tim as he audited suppliers for which I was responsible for contract compliance. Tim was thorough, fair and professional throughout the audit process, which of course can often be a sensitive interaction. A pleasure to work with, and a fun guy to travel with too.”"]']### Assistant: The agent's job is to provide quality claims management in the insurance industry. Today, the agent is reaching out to the user because they need assistance with strategic claims initiatives and process improvements.
### Human: Agent: ['Yvonne Marie Crawford', 'Computer skilled in Outlook, MS Word, PowerPoint, Excel, Webex, Telepresence. Manages heavy calendar scheduling, arranges extensive travel itineraries both international and domestic. Team player with strong organizational skills with ability to prioritize. Excellent verbal and written communication skills. Pro-active self starter who takes initiative. Reliable with strong work ethic. Experienced handling multiple responsibilities simultaneously while remaining flexible and calm in a fast paced environment.', 'CISCO Systems, Executive Admin. - HAPPILY RETIRED NOW', 'Cisco Systems', '[{"company":"Cisco Systems","company_id":"cisco","industry":"Computer Networking","location":"260 E. Tasman Drive San Jose CA 95134","positions":[{"description":"Corporate Affairs Communications Corporate Affairs Communications","duration":"Oct 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Cisco Systems","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Cypress Semiconductor","company_id":"cypress-semiconductor","location":"195 Champion Court San Jose, CA","positions":[{"description":"Worldwide Operations Worldwide Operations","duration":"Apr 1999 Oct 2011 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2011","start_date":"Apr 1999","subtitle":"Cypress Semiconductor","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/cypress-semiconductor"},{"company":"Silicon Graphics","company_id":"sgi","location":"Shoreline Avenue Mountain View, CA","positions":[{"description":"Provided direct admin support to the Sr. Directors of Information Technology and Finance including their direct management teams Provided direct admin support to the Sr. Directors of Information Technology and Finance including their direct management teams","duration":"May 1996 Apr 1999 3 years","duration_short":"3 years","end_date":"Apr 1999","start_date":"May 1996","subtitle":"Silicon Graphics","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/sgi"},{"company":"LSI Logic Corporation","company_id":"lsi-corporation","location":"1551 McCarthy Ranch Blvd. Milpitas, CA","positions":[{"description":"Provided direct admin support to the Director of Global Operations and Director of Worldwide Business Systems plus key managers Provided direct admin support to the Director of Global Operations and Director of Worldwide Business Systems plus key managers","duration":"Mar 1987 May 1996 9 years 3 months","duration_short":"9 years 3 months","end_date":"May 1996","start_date":"Mar 1987","subtitle":"LSI Logic Corporation","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/lsi-corporation"}]', '["Lori Holmes “Yvonne has many great qualities some of which include her excellent communication skills, strong work ethic, dedication, passion and knowledge. She can juggle many tasks, and many busy calendars. Yvonne is a very seasoned Executive Administrative professional. She would be a great asset to any organization.”","April Neilson “Yvonne\'s warmth, professional dedication to delivering excellence, and integrity make her a standout. She really cares about people and knows how to manage complicated tasks and competing demands with grace and a sense of humor. Working with Yvonne has been a real gift and a delight! I hope we\'ll get to work together again.”"]'] User: ['Kerry Wagoner', 'I am passionate about sports, dogs and saving animals.', 'Sr. SEM Manager at Cognitive Computer Solutions', 'Digital Marketing Freelancer', '[{"company":"Digital Marketing Freelancer","company_id":"digital-marketing-freelancer","industry":"Marketing Services","location":"Long Beach Ca","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Digital Marketing Freelancer","title":"PPC Text Ad Specialist"}],"url":"https://www.linkedin.com/company/digital-marketing-freelancer"},{"company":"Cognitive Computer Solutions","company_id":"cognitivecomputersolutions","location":"Orange County, California, United States","positions":[{"description":"","duration":"Dec 2016 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Cognitive Computer Solutions","title":"Sr. SEM Manager"}],"url":"https://www.linkedin.com/company/cognitivecomputersolutions"},{"company":"RelevantAds","company_id":"relevant-","location":null,"positions":[{"description":"Responsible for managing & monitoring SMB AdWords campaigns with an ad spend ranging from $25K-$30K per month.","duration":"Aug 2011 Jan 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2017","start_date":"Aug 2011","subtitle":"RelevantAds","title":"AdWords Specialist"},{"description":"","duration":"Apr 2007 Jan 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Jan 2017","start_date":"Apr 2007","subtitle":"Relevant Ads","title":"Google AdWords Specialist"}],"url":"https://www.linkedin.com/company/relevant-"},{"company":"Local Corporation","company_id":"local-corporation","location":"","positions":[{"description":"","duration":"Nov 1999 Jun 2005 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jun 2005","start_date":"Nov 1999","subtitle":"Local Corporation","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/local-corporation"}]', '["“Kerry is an expert at his craft. His calm demeanor & patience with clients and co-workers when explaining complicated marketing strategies is exemplary. He helped instill in me a love of Google Ads, took the time in the beginning of my career to help guide me in Google Ads best practices & makes sure to do his best by every client. Anyone working with him is lucky to have such a valuable asset on their team.”","“Kerry has a deep knowledge of SEO/SEM. In addition to his digital expertise, his genuine passion for creating marketing success for his clients makes him a valuable asset to any organization. I would recommend Kerry to any business looking to stay ahead of the curve in digital marketing. ”"]']### Assistant: The agent's job is to coordinate and schedule digital marketing collaborations and today, the agent is reaching out to the user because they need to discuss potential partnerships for promoting animal shelters and rescue organizations through online advertising campaigns.
### Human: Agent: ['Cindy Johnson', 'Holistic marketing professional with an expertise in the operation of strategic partnerships and cross-platform media. Offering a rich background in the development of sales programs and e-commerce, along with a talent for building revenue through the impact of brands and channel relationships, my experience delivers high performing programs and cost effective ROI. A true hunter & gatherer, my expertise offers a unique blend of business development and marketing strategy with innovative solutions for business growth, terms and models.Skills include: Business Modeling, Integrated Partnerships, Performance-based Revenue Share Programs, User Life-Cycle Marketing (acquisition, retention and monetization), Loyalty Marketing, Non-Traditional Marketing, Cross-Channel Marketing, Brand Execution, Client Relationships, Distribution Programs, Product Development, Business Development, Experiential Marketing, Contests, Promotions, Events, Public Speaking.', 'Partnership Marketing & Business Development', 'World Travel Holdings', '[{"company":"World Travel Holdings","company_id":"world-travel-holdings","industry":"Leisure, Travel & Tourism","location":"Greater Boston Area","positions":[{"description":"Responsible for the business management of a portfolio of private label strategic distribution partnerships for cruise vacations and travel programs. In this role, each channel is managed by performance, annual budget, P&L, brand exposure and marketing programs. A focus is put on added value through collaborative special offers, rewards programs, loyalty benefits and credit card incentives. Accounts include:- Retail & OTA partners including Priceline.com and BJ\'s Wholesale Club- Hotel loyalty channel including Marriott, Starwood & Ritz Carlton, Hilton Honors, Choice Privileges","duration":"Mar 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"World Travel Holdings","title":"Partner Brands Director"}],"url":"https://www.linkedin.com/company/world-travel-holdings"},{"company":"The White Box","company_id":"the-white-box","location":"","positions":[{"description":"","duration":"Dec 2014 Sep 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2016","start_date":"Dec 2014","subtitle":"The White Box","title":"Advisor, Partner Strategy & Business Development"}],"url":"https://www.linkedin.com/company/the-white-box"},{"company":"GSN Games","company_id":"gsn_games","location":"greater boston area","positions":[{"description":"As head of partner operations my role oversees the audience development of GSN channels through external strategy and communications with key content and distribution partners such as EA/Pogo, Endemol, PopCap, Hasbro, Sony Pictures Entertainment and FremantleMedia. Partner executions and team management expanse across all platforms, including web and mobile web, canvas, and native mobile along with content categories for social casino, tournaments and casual games.Director, Marketing & Partnerships, January 2011 - January 2015Business Development Manager, July 2009 - January 2011Marketing Manager, October 2006 - July 2009","duration":"Oct 2006 Jan 2015 8 years 4 months","duration_short":"8 years 4 months","end_date":"Jan 2015","start_date":"Oct 2006","subtitle":"GSN Games","title":"Director, Marketing & Partnerships"}],"url":"https://www.linkedin.com/company/gsn_games"},{"company":"Entercom Communications","company_id":"entercom","location":"Brighton, MA","positions":[{"description":"Translated the station image into marketing strategies for community events, local media partnerships, on-air programming and sales packages. As Marketing Director, responsibilities include managing two full time direct reports along with the hiring of street teams and contracted media production.","duration":"Feb 2005 May 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2006","start_date":"Feb 2005","subtitle":"Entercom Communications","title":"Marketing Director, WAAF"}],"url":"https://www.linkedin.com/company/entercom"},{"company":"House of Blues","company_id":"house-of-blues","location":"Myrtle Beach, South Carolina Area","positions":[{"description":"Planned and implemented marketing plans to drive ticket sales for a boutique music venue and restaurant through strategic budgeting, media buys, PR and artist promotions. In an effort to meet the challenge of a high turn-over tourism based market, personally developed local partnerships with retail, liquor distributors and hotel chains to promote event schedules and non-traditional media programs such as airplane fly-overs, trade and creation of unique branded goods.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"House of Blues","title":"Marketing, Promotions & Public Relations Manager"}],"url":"https://www.linkedin.com/company/house-of-blues"},{"company":"Inner City Broadcasting","company_id":"inner-city-broadcasting","location":"Columbia, South Carolina Area","positions":[{"description":"Liaison between Sales and Programming teams driving the creation of revenue-based events and programs that represent the station identity and local community with memorable impact. Marquee accomplishments include the annual Fallout Music Festival which included full in-house brand creation, ticket distribution, souvenirs, vendor plans, site management, media exposure and working with local officials. Event sold out each year to an audience of 30,000 listeners.Promotions include:Promotion Director, WARQ & WMFX, 2002 - 2003Promotion Director, WARQ, 2001 - 2002Intern, WARQ, 1999 - 2001","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Inner City Broadcasting","title":"Promotions Director, WARQ & WMFX"}],"url":"https://www.linkedin.com/company/inner-city-broadcasting"},{"company":"The Gillespie Agency","company_id":null,"location":"Columbia, SC","positions":[{"description":"Served as an intern for a semester and continued on as an Assistant by servicing media coverage, strategies and market research for clients such as Ducane Gas Grills, World Harbors Marinade & Sauce and Southeastern Freight Lines.","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"The Gillespie Agency","title":"Media & Public Relations Assistant"}],"url":""}]', '["“Cindy represents everything you want in a business partner. Cindy is an extremely motivated and savvy business professional who never fails to greet you with a smile. She\'s part of that rare breed that always has time for a phone call, an email back, or a funny story to bring a little sunshine into your day. I\'ve always felt lucky to have her as both a business partner and a friend.”","“Cindy’s rare combination of experience, talent, strong work ethic and great sense of humor make her among the most effective and enjoyable people I’ve worked with in my 20+ year career. During the years we worked together at GSN, Cindy proved particularly adept at online marketing, partner relations and business development; possessing a keen intuition for new opportunities. She’s responsive, creative and often fearless. Her consistent focus on the company’s goals earned her new positions and promotions with increasing levels of responsibility and leadership. I was thrilled to have her on my team and would hire her again without hesitation. I recommend Cindy wholeheartedly – she will be a significant member of any company she chooses to join.”"]'] User: ['Phillip Hymes', 'Specializing in creating bucket list experiences and fantastic voyages. Whether it is a weekend getaway, excursions, air, hotel, car , cruises or travel the world; we can be your travel concierge .', 'Independent Business Owner', 'Evolution Travel and Tours', '[{"company":"Evolution Travel and Tours","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Evolution Travel and Tours","title":"Travel Consultant"}],"url":""},{"company":"PJH Fantastic Voyages","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jan 2018","subtitle":"PJH Fantastic Voyages","title":"Independent Business Owner"}],"url":""},{"company":"Head2Hand Concepts, LLC","company_id":null,"location":"Greater Phoenix Area","positions":[{"description":"Head2Hand Concepts is the Premier provider of Benefit services for group and individual needs.Our mission is to function as your organization\'s Benefits Concierge; we work to serve, simplify and support your organization\'s healthcare decision-making process. Head2Hand Concepts is the Premier provider of Benefit services for group and individual needs.Our mission is to function as your organization\'s Benefits Concierge; we work to serve, simplify and support your organization\'s healthcare decision-making process.","duration":"Apr 2012 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Head2Hand Concepts, LLC","title":"CEO"}],"url":""},{"company":"MBI Occupational HealthCare","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"Responsible for new business development and maintaining client relationships.Key Achievements: \uf0d8Increased revenue on National account +2.22% over a two year period. Business expansion of 60 new locations (6,000 employees). \uf0d8Increased revenue on Regional client + 46% two year period. Ranked second as company’s revenue producing managers.\uf0d8Top producer in 2011 ($303,185.00 annual invoices).\uf0d8Second top revenue producer in 2010 ( $ 265,000.00 annual invoices).\uf0d8Major account sales including Basha’s/Food City, Basha’s Distribution Center, APS, Rubio’s, Central Arizona College, Red Rock, Saguaro, La Palma Correctional Facilities, Ovations, Harrah’s, Wal-Mart, Quetmetco Metals\uf0d8Averaged 80 new clients annually.","duration":"Oct 2007 Sep 2011 4 years","duration_short":"4 years","end_date":"Sep 2011","start_date":"Oct 2007","subtitle":"MBI Occupational HealthCare","title":"Health Services Manager"}],"url":""},{"company":"Sharp HealthCare","company_id":"sharp-healthcare","location":"Greater San Diego Area","positions":[{"description":"Sales Supervisor: Manage and coordinate day-to-day occupational health sales & marketing activities for San Diego County facilities with annual total revenue of $14 million, 6 locations and 25 occupational health doctors.Key Achievements: \uf0d8Annually reached revenue goals to achieve bonus for sales team.\uf0d8Conceived and implemented a first time ever industry specific occupational health training seminar for a national conference.\uf0d8Promoted to newly created position of sales supervisor after one month with Sharp Healthcare.\uf0d8Consistently top producer for new revenue.","duration":"Sep 1996 May 2006 9 years 9 months","duration_short":"9 years 9 months","end_date":"May 2006","start_date":"Sep 1996","subtitle":"Sharp HealthCare","title":"Sales Supervisor"}],"url":"https://www.linkedin.com/company/sharp-healthcare"}]', '["Elouise Nathaniel “Phillip is a very successful business sales professional with a pure customer service approach. He listens, responds and will get you the results you are looking for if it\'s within his power. If you are looking for an ethical business executive, I highly recommend Phillip. I have found him to be resilient and \\"integrity\\" truly is his middle name.”","Gregory Hankins “Philip is a professional. He communicates well in a timely manner. He would be an asset to any organization he works for. G Hankins President Inside Prospects”"]']### Assistant: The agent's job is to offer holistic marketing solutions for business growth, and today the user is reaching out to the agent because they need assistance in creating bucket list experiences and fantastic voyages for their travel business.
### Human: Agent: ['NiKesha Ferrell', 'Experienced Corporate Sales Trainer and Manager skilled in Physical Inventory, Sales Recruitment, Customer Service, Inventory Management, and Direct Sales.', 'Manager at Apple \| Learning and Development Leader \| Employee Engagement Enthusiast \| Content Creator', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Ridgeland, MS","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Apple","title":"Retail Manager, Black@Apple Lead"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Anthropologie","company_id":"anthropologie","location":"Ridgeland, MS","positions":[{"description":"Contributed to a profitable and customer-centric environment through development of a team and support of the selling and operations of the total store. Contributed to a profitable and customer-centric environment through development of a team and support of the selling and operations of the total store.","duration":"May 2018 May 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2021","start_date":"May 2018","subtitle":"Anthropologie","title":"Manager"}],"url":"https://www.linkedin.com/company/anthropologie"},{"company":"Harden Haüs Real Estate Brokerage","company_id":"hardenhaus","location":"Madison, MS","positions":[{"description":"Licensed Real Estate BrokerSeller Representative SpecialistMember of Central Mississippi REALTORS®, Mississippi Association of REALTORS®, and National Association of REALTORS®Vice-Chair and advisory board member of Central Mississippi REALTORS® Young Professional NetworkCommunication Board Member for Central Mississippi REALTORS®New Home Construction and Buyer Representation CertifiedInterior Staging and Decorating Professional Licensed Real Estate BrokerSeller Representative SpecialistMember of Central Mississippi REALTORS®, Mississippi Association of REALTORS®, and National Association of REALTORS®Vice-Chair and advisory board member of Central Mississippi REALTORS® Young Professional NetworkCommunication Board Member for Central Mississippi REALTORS®New Home Construction and Buyer Representation CertifiedInterior Staging and Decorating Professional","duration":"Sep 2016 Jun 2020 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2020","start_date":"Sep 2016","subtitle":"Harden Haüs Real Estate Brokerage","title":"Owner \| Real Estate Broker"}],"url":"https://www.linkedin.com/company/hardenhaus"},{"company":"Verizon Wireless","company_id":"verizon","location":"Greater Nashville Area","positions":[{"description":"March 2016 - July 2016Senior Trainer (Retail New Employee Experience), Franklin, TNOctober 2015 - March 2016Senior Trainer (Retail New Employee Experience), Charlotte, NCJuly 2015 - October 2015Regional Trainer (Indirect Sales), Metairie, LAFebruary 2012 - July 2015Retail Sales Operation Specialist, Ridgeland, MSSeptember 2010- February 2012Retail Sales Representative, Montgomery, AL and Ridgeland, MS March 2016 - July 2016Senior Trainer (Retail New Employee Experience), Franklin, TNOctober 2015 - March 2016Senior Trainer (Retail New Employee Experience), Charlotte, NCJuly 2015 - October 2015Regional Trainer (Indirect Sales), Metairie, LAFebruary 2012 - July 2015Retail Sales Operation Specialist, Ridgeland, MSSeptember 2010- February 2012Retail Sales Representative, Montgomery, AL and Ridgeland, MS","duration":"Sep 2010 Jul 2016 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jul 2016","start_date":"Sep 2010","subtitle":"Verizon Wireless","title":"Senior Trainer (Retail New Employee Experience)"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"T-Mobile","company_id":"t-mobile","location":"","positions":[{"description":"October 2009 - March 2010Indirect Account Manager, Montgomery, ALApril 2004 - October 2009Retail Sales Manager, Jackson, MS, Birmingham, AL and Montgomery, ALAugust 2003 - April 2004Retail Sales Representative, Ridgeland, MS October 2009 - March 2010Indirect Account Manager, Montgomery, ALApril 2004 - October 2009Retail Sales Manager, Jackson, MS, Birmingham, AL and Montgomery, ALAugust 2003 - April 2004Retail Sales Representative, Ridgeland, MS","duration":"Aug 2003 Mar 2010 6 years 8 months","duration_short":"6 years 8 months","end_date":"Mar 2010","start_date":"Aug 2003","subtitle":"T-Mobile","title":"Retail Sales Training Manager"}],"url":"https://www.linkedin.com/company/t-mobile"}]', '["Jonathan Brown “NiKesha is a results driven leader that never misses the small details. Leading with empathy, she works tirelessly to create a wonderful experience for her team and customers. I am thankful I’ve had the opportunity to work alongside her. ”","Allyson Hughes “Anyone would be lucky to have such a hardworking and caring person to help them in their search for a home. Nikesha has a special way of understanding her client\'s needs that will guarantee the perfect home for each and every one. Her attention to detail can be matched by no one and her customer service skills are impeccable. ”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to utilize past and present professional experience to ensure business process relationships accelerate, and today the agent is reaching out to the user because they need assistance in understanding data and determining the ROI of a campaign.
### Human: Agent: ['William (Bill) Sharp', 'Seasoned professional with over twenty years experience in Corporate Accounting and Financial Systems. Have successfully reorganized many corporate environments establishing financial controls and procedures resulting in increased productively, established workflows and cost savings. Strong background in: Project Management, Financial Reporting, Accounting Management and ERP Systems.Specialties: SQL, Crystal Reports, Advanced Excel, FRx, Various Financial Report Writers, Advanced Scripting, Access, Sage MAS 500, Sage MAS 90/200, Sage Timberline Office, Microsoft Dynamics, NetSuite, Epicor 9 DMT & FAS Fixed Assets. Certified Accounting Trainer for the Sage MAS products for Core, Distribution and Manufacturing modules.', 'North East Regional Manager - Management and Technology Accounting at RSM US LLP', 'RSM US LLP', '[{"company":"RSM US LLP","company_id":"rsm-us-llp","industry":"Accounting","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"RSM US LLP","title":"North East Regional Manager - Management and Technology Accounting"}],"url":"https://www.linkedin.com/company/rsm-us-llp"},{"company":"UCB Comedy Group and Affiliates","company_id":"the-upright-citizens-brigade-theatre","location":"","positions":[{"description":"Financial Controller in charge of complete restructuring of financial/accounting operations for parent company and eight subsidiary companies. Primary responsibilities include restructuring of finance and accounting departments, complete oversight of finance and accounting operations, migration of legacy systems to consolidated cloud based ERP system environments and development of financial internal controls, policies and procedures.","duration":"Sep 2015 Jan 2019 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2019","start_date":"Sep 2015","subtitle":"UCB Comedy Group and Affiliates","title":"Financial Controller"}],"url":"https://www.linkedin.com/company/the-upright-citizens-brigade-theatre"},{"company":"EisnerAmper CPA\'s","company_id":"eisneramper","location":"Greater New York City Area","positions":[{"description":"Senior Manager working directly with CTO (Chief Technology Officer) on all financial technology related system projects across all firm wide locations.","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"EisnerAmper CPA\'s","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/eisneramper"},{"company":"RVC Business Solutions, Inc.","company_id":null,"location":"Rockville Centre, New York","positions":[{"description":"(516) 524-5206 Email: rvcbussol@verizon.net A full financial system business provider specializing in small and mid-sized ERP Systems, CRM Systems and Point of Sale systems. Over 20+ years experience implementing financial systems in the Manufacturing, Distribution and Not for Profit sectors. Quality professional services including Project Management, System Migrations, Accounting Department Restructuring, Policies and Procedures and Financial Report Writing using the lastest technology tools (Crystal, SQL, Business Intelligence). Our company mission statement: \\"We Are Always There For You\\".","duration":"Apr 2013 Mar 2014 1 year","duration_short":"1 year","end_date":"Mar 2014","start_date":"Apr 2013","subtitle":"RVC Business Solutions, Inc.","title":"Principal/Independent Consultant"}],"url":""},{"company":"Grassi & Company CPA\'s","company_id":"grassi-&-co-","location":"","positions":[{"description":"Senior Manager with specializations in accounting software applications such as MAS 500, MAS 90/200, Timberline, Epicor and Microsoft Dynamics. Considerable knowledge in SQL scripting, advanced excel and finanical report writing. Assisted many CPA firm clients with accounting department \\"policies and procedures\\" as well as the restructuring of their internal financial systems.","duration":"Oct 2006 Apr 2013 6 years 7 months","duration_short":"6 years 7 months","end_date":"Apr 2013","start_date":"Oct 2006","subtitle":"Grassi & Company CPA\'s","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/grassi-&-co-"},{"company":"Solution Strategists","company_id":"solution-strategists","location":"","positions":[{"description":"Responsible for creation, design, implementation and execution of all aspects of client system related accounting projects. Preparation and design of financial reports and accounting system workflows with client executive management. Review of client company procedures along with restructuring of workflows for improved processing and performance.","duration":"Apr 2002 Nov 2006 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2006","start_date":"Apr 2002","subtitle":"Solution Strategists","title":"Senior ERP/Finance Project Manager"}],"url":"https://www.linkedin.com/company/solution-strategists"},{"company":"ePartners","company_id":"epartners","location":"","positions":[{"description":"Performed many financial data conversions from antiquated accounting systems to mid market accounting packages. Trained accounting users including executive management on accounting processes, accounting concepts and implementation of financial controls. Made recommedations to executive management for policy and procedure changes as well as cost and expense reductions to maximize company profitability.","duration":"May 1999 Apr 2002 3 years","duration_short":"3 years","end_date":"Apr 2002","start_date":"May 1999","subtitle":"ePartners","title":"Senior Financial Consultant"}],"url":"https://www.linkedin.com/company/epartners"},{"company":"Comdisco","company_id":"comdisco","location":"","positions":[{"description":"Prepared all analysis and draft financials for 10K and 10Q reporting. Supervised a major accounting implementation from mainframe financial system to a new enterprise level accounting system.","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Comdisco","title":"Divisional Controller"}],"url":"https://www.linkedin.com/company/comdisco"}]', '["“I worked with Bill on a number of different projects and he is always a pleasure to do business with. Bill brings insight and experience to any business initiative and continually motivates his team to deliver great results. I have no hesitation in recommending him.”","“It is with great pleasure that I recommend William Sharpe, a Consultant and as someone it has been a pleasure to have worked with for many years. His interpersonal skills, technical knowledge, and ability to understand complex issues have been at the core of his success. His honesty, integrity and winning personality make him a truly unique individual. With his “can do” attitude, and the ability to motivate those around him, Bill has proven himself as someone who wins over clients and coworkers easily.”"]'] User: ['John Vogel', 'Results-driven entrepreneur specializing in creative marketing, product development, branding, and strategic partnerships.', 'Consultant: Media, Production, Business Development', 'John Vogel, consultant', '[{"company":"John Vogel, consultant","company_id":null,"location":"New York, New York, United States","positions":[{"description":"consulting in marketing, content production, business development, partnerships, and related areas consulting in marketing, content production, business development, partnerships, and related areas","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"John Vogel, consultant","title":"Consultant"}],"url":""},{"company":"Eltman Law","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Direct marketing staff & operations for 4 Incubated Startups & Innovation Projects.Led a full re-branding of the firm as it changed its name, product, logo and clientele.Cold called a $400 million dollar servicing agreement with a Fortune 500 bank. Direct marketing staff & operations for 4 Incubated Startups & Innovation Projects.Led a full re-branding of the firm as it changed its name, product, logo and clientele.Cold called a $400 million dollar servicing agreement with a Fortune 500 bank.","duration":"Mar 2015 Jul 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2017","start_date":"Mar 2015","subtitle":"Eltman Law","title":"Marketing Director"}],"url":""},{"company":"Lien Resolve","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2016 Jul 2016 7 months","duration_short":"7 months","end_date":"Jul 2016","start_date":"Jan 2016","subtitle":"Lien Resolve","title":"Project Manager"}],"url":""},{"company":"Lexient Solutions","company_id":"lexient-solutions","location":"Greater New York City Area","positions":[{"description":"Research, strategize, and execute marketing plans to drive business from new market segments. Research, strategize, and execute marketing plans to drive business from new market segments.","duration":"Mar 2015 Mar 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2016","start_date":"Mar 2015","subtitle":"Lexient Solutions","title":"Marketing Head"}],"url":"https://www.linkedin.com/company/lexient-solutions"},{"company":"LogicShark Consulting","company_id":null,"location":"New York, NY","positions":[{"description":"Administrator of an E-Commerce store.Managed a Google Product Listing Ads campaign that tripled Enterprise Software sales. Administrator of an E-Commerce store.Managed a Google Product Listing Ads campaign that tripled Enterprise Software sales.","duration":"Mar 2013 Dec 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2014","start_date":"Mar 2013","subtitle":"LogicShark Consulting","title":"E-Commerce Specialist"}],"url":""},{"company":"Plaza Auto Mall","company_id":"plaza-auto-mall","location":"Brooklyn, NY","positions":[{"description":"Raised Used Car SEM sales from from 2% to 11%.Managed staff of four content creators. Raised Used Car SEM sales from from 2% to 11%.Managed staff of four content creators.","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Plaza Auto Mall","title":"E-Commerce Manager"}],"url":"https://www.linkedin.com/company/plaza-auto-mall"},{"company":"Foxx Creative","company_id":null,"location":"","positions":[{"description":"Lead copywriter and project manager for a private E-Commerce firm Lead copywriter and project manager for a private E-Commerce firm","duration":"Aug 2010 May 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2012","start_date":"Aug 2010","subtitle":"Foxx Creative","title":"Senior Sales Copy Writer"}],"url":""},{"company":"Altare Publishing","company_id":null,"location":"","positions":[{"description":"Contributed sales copy for e-mail campaigns, A/B tests, AdWords campaigns, affiliate marketing campaigns, white papers, and product launches. Contributed sales copy for e-mail campaigns, A/B tests, AdWords campaigns, affiliate marketing campaigns, white papers, and product launches.","duration":"Aug 2010 May 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2012","start_date":"Aug 2010","subtitle":"Altare Publishing","title":"Sales Copy Writer"}],"url":""}]', '["Victor Alarcon “John and I have worked together on several large projects for his company. John\'s primary role was to project manage and he excelled at it. John kept a close eye on tasks, deliverables, constraints, and deadlines. He also added a creative approach to problem-solving and executions of our goals. I highly recommend John for his dedication, great attitude, and knowledge. ”","Brian Boyle “I was fortunate to have John directly report to me as our firm\'s Marketing Director. In addition to good work habits and a conscientious approach to his assignments John brought an entrepreneurial spirit and flexibility to a challenging , fast-paced job. He dealt with senior executives in other companies with polish and fearlessness while not being above doing mundane tasks that needed doing. He demonstrated his skills in SEO, direct mail, digital marketing, blog posting, website creation and survey design and management in a wide range of projects. He has a good sense of humor and the ability to deal with people of different ranks throughout the organization. John showed significant professional growth in the time he was with us. ”"]']### Assistant: The agent's job is to consult in marketing, content production, business development, and partnerships, and today the agent is reaching out to the user because they need assistance with creative marketing strategies and strategic partnerships for their new product.
### Human: Agent: ['Peter Featherstone', 'The work I do matters - it helps change people’s lives. To accomplish this, I focus on the patients my products help, scientific outcomes, and on effective collaboration with all stakeholders whose business mine touches. Consistently high performing Circle of Excellence/President’s Club winning salesperson. Key Strengths: Growth Mindset: Constantly on a quest to learn, refine, and drive myself to be better today than I was yesterday. Approach career with humility, tenacity, and a positive attitude. Patient First Mentality: Demonstrated history of keeping patient experience and challenges at the center of conversations with healthcare professionals. Key Account Management: Run a business from ground up. Dedication to total office call leading greater customer satisfaction, new opportunities and repeat business. Business Analysis: Customer insights through SWOT Analysis, finding opportunities and key learnings. Spot trends of growth and declines. Agility: Successful track record of promptly and continuously learning new skills and technologies to maximize value added to customers and employer in a changing healthcare landscape. Rapid adoption of digital platforms leading to strong virtual selling skills and ability to connect with customers throughout COVID. Customer Relationship Management: Genuine interest in others leading to lasting and meaningful relationships that can be leveraged for positive business outcomes. Skilled at spiderwebbing both internal and external network to reach new customers. Clinical Acumen: Naturally curious, lifelong learner. Actively seek new information in therapeutic area and advances in medicine to further patient health. Lead district and regional “journal club” clinical reviews. Advocacy: Persuasive communicator comfortable presenting to large groups and individuals. Develop presentations with clear storylines to communicate key conclusions and recommendations for action.', 'Oncology Area Business Manager - Libtayo at Sanofi Genzyme', 'Sanofi Genzyme', '[{"company":"Sanofi Genzyme","company_id":"sanofi","industry":"Pharmaceutical Manufacturing","location":"Maine, New Hampshire, Vermont","positions":[{"description":"Clinical oncology sales professional helping physicians and staff identify appropriate PD-1 positive patients with basal cell carcinomas, cutaneous squamous cell carcinomas, and non-small cell lung cancers. Clinical oncology sales professional helping physicians and staff identify appropriate PD-1 positive patients with basal cell carcinomas, cutaneous squamous cell carcinomas, and non-small cell lung cancers.","duration":"Oct 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Sanofi Genzyme","title":"Area Business Manager - Libtayo"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"AstraZeneca","company_id":"astrazeneca","location":null,"positions":[{"description":"Promoted to Respiratory Specialty based on performance, engagement, and positive outlook. Focused on specialty pulmonary and allergy provider groups. Responsible for share and volume growth in respiratory inhaled and respiratory biologic markets.","duration":"Feb 2019 Oct 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Oct 2021","start_date":"Feb 2019","subtitle":"AstraZeneca","title":"Senior Respiratory Specialty Sales Representative"},{"description":"Selling the AstraZeneca product portfolio to Physicians, Nurse Practitioners and Physician’s Assistants in Primary Care, Pulmonology, Allergy & Asthma, Cardiology, and Endocrinology office locations. Sales of Respiratory Products (2014 to present)• Symbicort (Asthma and COPD)• Bevespi Aerosphere (COPD)• Tudorza (COPD)Sales of Cardiovascular Products (2014 to 2016)• Crestor (Hyperlipidemia)Sales of Diabetes Products (2014 and 2015)• Farxiga (Type II diabetes)- 2016 National Ranking 339/1226- 2015 National Ranking 197/1157- Career Ladder Promotion October 2015- District Compliance Champion 2015-16- District Cardiovascular Overlay for key accounts in most of state 2014-15- New England Region PSS Forum Lead 2014-15- 2014 National Ranking 206/1163- 100% Quota Attainment for portfolio 2014, 2015, 2016- Leader Among Peers Award at National Selling Simulations, February 2014","duration":"Jan 2014 Jan 2019 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2019","start_date":"Jan 2014","subtitle":"AstraZeneca","title":"Senior Sales Representative"}],"url":"https://www.linkedin.com/company/astrazeneca"},{"company":"Putney, Inc.","company_id":"putney-inc.","location":"Portland, Maine","positions":[{"description":"Quickly penetrated key offices across sales territory. Evaluated which stakeholders had greatest opportunity to impact sales. Employed personalized communication techniques to build effective relationships. Leveraged key decision makers to allow for productive discussion of Putney’s product line and value proposition. - Immediately and consistently exceeded sales incentive goals. Rapidly became leader among colleagues. - Finished Q2 2013 at 98% to goal, Q3 at 158% to goal, and Q4 at 111% to goal","duration":"Mar 2013 Dec 2013 10 months","duration_short":"10 months","end_date":"Dec 2013","start_date":"Mar 2013","subtitle":"Putney, Inc.","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/putney-inc."},{"company":"AstraZeneca","company_id":"astrazeneca","location":"Lewiston/Auburn, Maine Area","positions":[{"description":"Sold the AstraZeneca product line to Primary Care, Pulmonary, Allergy & Asthma, Gastrointestinal, Psychiatry, and Cardiovascular office locations. Sales of Respiratory Products (2008-13)• Symbicort (Asthma and COPD)• Pulmicort (Asthma and COPD)Sales of Gastrointestinal Products (2008-13)• Nexium (GERD)Sales of CNS Products (2008-12)• Seroquel (bipolar disorder, schizophrenia)• Seroquel XR (bipolar disorder, schizophrenia, major depressive disorder)- 100% Quota Attainment 2009, 2010, 2011, 2012- Met or exceeded expectations at each yearly review- Ranked #14 nationally in Progressive Business Unit for 2012 Portfolio Sales Performance- #1 Ranking in Northeast Region for YTD Symbicort market share growth through Q3 2012- “Total Office Call” District Lead 2011-12- “Road Scholars” District Lead 2011- Portfolio Rank 129/798 through Q3 2011 (Symbicort, Seroquel XR, Nexium)- Career Ladder Promotion 2010- Circle of Excellence Winner for 2009, top 2.5% Nationally for portfolio- Responsible for recruitment of 3 regional thought leaders as speakers for AstraZeneca brands- Peer Coach for new team members","duration":"Jan 2008 Feb 2013 5 years 2 months","duration_short":"5 years 2 months","end_date":"Feb 2013","start_date":"Jan 2008","subtitle":"AstraZeneca","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/astrazeneca"},{"company":"NFA Renovation & Remodeling","company_id":null,"location":"Portland, Maine Area","positions":[{"description":"Launched small business focused on island customers in Casco Bay. Business became profitable within one year. Responsible for all aspects of business from customer interaction to ensuring supplies made it to ferry for transport to delivering work that exceeded expecations, on time and on budget. Specialized in light carpentry, renovation, and remodeling. Quickly established reputation as meticulous, thorough craftsman. Supervised staff of 3. Grew overall business by an average of 12%, year over year, for 3 years, through strong referral network and personal selling skills.• Entrepreneurial background a pivotal foundation for future sales pursuits.• Developed ability to hone in on customer needs and develop solutions to exceed expectations.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"NFA Renovation & Remodeling","title":"Owner/Principal"}],"url":""}]', '["Christopher Legacy “I had the pleasure of working with Peter over the last few years at AstraZeneca. Peter was one of the most conscientious sales professionals I have had the opportunity to work with. Peter had a high degree of passion for his job and his customers. His ability to implement brand strategy that aligned to his unique business environment helped Peter be successful on a continual basis. Peter was always receptive to ideas that could assist him in delivering added value to his territory as demonstrated by his winning Circle of Excellence in 2009. Peter would be an asset to any organization he chose to join.”","Carolina Boutaugh “I had the fortune to manage Peter for a year and his professionalism, passion for customers and business ownership are traits that define Peter. He is an individual with eagerness to learn, outstanding selling skills and his commitment to success is contagious. I have no doubts that Peter will be an asset to any company or role he decides to pursuit.”"]'] User: ['Bill Tighe', 'Experienced leader with a demonstrated history of success in health Pharmaceutics, pharmaceutical industry, medical devices and medical industry.', 'Senior Account Manager McKesson Med/Surg', 'McKesson Med/Surg', '[{"company":"McKesson Med/Surg","company_id":null,"location":"Jacksonville, Florida Area","positions":[{"description":"","duration":"Mar 2012 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Mar 2012","subtitle":"McKesson Med/Surg","title":"Senior Account Manager"}],"url":""},{"company":"MARS Emerging Animal Health","company_id":null,"location":"Northern New Jersey, NYC, Westchester County, Long Island and New England","positions":[{"description":"Pharmaceuticals, medications and treatments for aquarium and pond fish. Pharmaceuticals, medications and treatments for aquarium and pond fish.","duration":"Jun 2009 Jul 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2011","start_date":"Jun 2009","subtitle":"MARS Emerging Animal Health","title":"Territory Manager"}],"url":""},{"company":"Fort Dodge Animal Health, div Wyeth","company_id":null,"location":"Richmond, VA","positions":[{"description":"Sold vaccines and pharmaceutical products to veterinarians in Virginia, Washington, DC and West Virginia. I was a consistent top performer and achieved growth goals in all three years. Sold vaccines and pharmaceutical products to veterinarians in Virginia, Washington, DC and West Virginia. I was a consistent top performer and achieved growth goals in all three years.","duration":"Mar 2005 Mar 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2008","start_date":"Mar 2005","subtitle":"Fort Dodge Animal Health, div Wyeth","title":"Senior Territory Manager"}],"url":""},{"company":"McGraw-Hill Technology Education","company_id":null,"location":null,"positions":[{"description":"Was responsible for managing sales channel for the post secondary for profit educational institutions in the US with a focus on large chains such as Corinthian Schools, National College of Business and Technology, DeVry, CEC and others. Grew sales at an average of 25% over the three years I was in the position.","duration":"Jan 2002 Dec 2004 3 years","duration_short":"3 years","end_date":"Dec 2004","start_date":"Jan 2002","subtitle":"McGraw-Hill Technology Education","title":"National Channel Sales Manager"},{"description":"Supported the Higher Education Business and Education Sales force with technology print adoptions and enterprise solutions. Trained faculty and staff on how to use proprietary and commercial technology products along with the ancillary products to textbooks.","duration":"Jan 2002 Dec 2003 2 years","duration_short":"2 years","end_date":"Dec 2003","start_date":"Jan 2002","subtitle":"McGraw-Hill Technology Education","title":"CIT Specialist"}],"url":""},{"company":"Thomson Learning/Cengage Learning","company_id":null,"location":"","positions":[{"description":"Was a Technology Specialist supporting the higher education and career sales forces with emphasis on allied health. Was also content specialist for select specialized lists. Was a Technology Specialist supporting the higher education and career sales forces with emphasis on allied health. Was also content specialist for select specialized lists.","duration":"Sep 1996 Oct 2001 5 years 2 months","duration_short":"5 years 2 months","end_date":"Oct 2001","start_date":"Sep 1996","subtitle":"Thomson Learning/Cengage Learning","title":"Regional Product Development Manager"}],"url":""},{"company":"Thomson Learning","company_id":"thomson-learning","location":"","positions":[{"description":"Worked territory of Virginia, West Virginia and Kentucky in both Community College and for profit colleges. Worked territory of Virginia, West Virginia and Kentucky in both Community College and for profit colleges.","duration":"Sep 1996 Dec 2000 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2000","start_date":"Sep 1996","subtitle":"Thomson Learning","title":"Territory Manager"}],"url":"https://www.linkedin.com/company/thomson-learning"}]', '["Dennis Spisak “I had the opportunity and pleasure of working with Bill while he was the National Channel Sales Mgr for Technology Education at McGraw-Hill. We worked closely together on several adoption situations with major accounts. Bill was always well prepared in terms of knowing his customer and his product. He showed excellent selling skills and worked extremely well with our customers to develop win-win situations.”","John Young “Bill is a tenacious sales professional who plans effectively and focuses on closing business. He consistently exceeded his sales goals at Thomson Learning.”"]']### Assistant: The agent's job is to identify appropriate patients for a specific treatment, and today the user is reaching out to the agent because they need assistance in connecting with healthcare professionals who specialize in that treatment.
### Human: Agent: ['Kevin Apgar', "I'm a QA Specialist with SmartBug Media and have more than 20 years of experience as a communications specialist, digital and print content creator, and manual website quality assurance.", 'QA Specialist at SmartBug Media', 'SmartBug Media', '[{"company":"SmartBug Media","company_id":"smartbugmedia","industry":"Marketing and Advertising","location":"United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"SmartBug Media","title":"QA Specialist"}],"url":"https://www.linkedin.com/company/smartbugmedia"},{"company":"Diagram","company_id":"wearediagram","location":"Aurora, Illinois, USA","positions":[{"description":"I have conducted manual QA testing of client websites primarily on the Episerver CMS, but with forays into HubSpot, Ektron, and Umbraco. I have helped implement quarterly sales campaigns for one of our clients using Episerver Commerce and have conducted SEO reviews and website accessibility audits. In addition to QA work, I have written how-to guides for both internal and external customers, conducted training for clients, and developed content where needed.","duration":"Aug 2017 Apr 2021 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2021","start_date":"Aug 2017","subtitle":"Diagram","title":"QA Engineer"}],"url":"https://www.linkedin.com/company/wearediagram"},{"company":"City of Naperville","company_id":"city-of-naperville","location":null,"positions":[{"description":"Project management and communications support for City of Naperville projects and initiatives, website content maintenance and workflow administration, social media coordination, writing and proofreading with strict AP compliance, Naperville Connected and City Notes/City Link newsletter writing and publication, photography and photo editing.","duration":"Sep 2014 Aug 2017 3 years","duration_short":"3 years","end_date":"Aug 2017","start_date":"Sep 2014","subtitle":"City of Naperville","title":"Communications Specialist"},{"description":"Maintenance of website content at www.naperville.il.us, training of department-level web editors, coordination of electronic communication efforts and social media usage, editor of City\'s resident newsletter (Naperville Connected) and weekly events newsletters (City Notes and City Link), writer, proofreader, photographer.","duration":"Oct 2006 Sep 2014 8 years","duration_short":"8 years","end_date":"Sep 2014","start_date":"Oct 2006","subtitle":"City of Naperville","title":"Web Content Coordinator"}],"url":"https://www.linkedin.com/company/city-of-naperville"},{"company":"Aurora University","company_id":"aurora-university","location":"","positions":[{"description":"Web Developer","duration":"Sep 2000 Oct 2006 6 years 2 months","duration_short":"6 years 2 months","end_date":"Oct 2006","start_date":"Sep 2000","subtitle":"Aurora University","title":"Web Developer"}],"url":"https://www.linkedin.com/company/aurora-university"}]', '["“Kevin is one of those people who can\'t help but positively impact his entire work environment. He\'s one of those people who can boost morale and culture while being excellent at performing the tasks at hand. He\'s always willing to help, and he genuinely cares. He cares about the work he\'s doing while caring about his co-workers. His caring goes far beyond the surface; he cares that every aspect of your website is performing as well as it should so your customers have a great experience. He cares about each of his coworkers and clients individually, knowing the nuances that determine whether their days are good or bad. If you\'re looking for an outstanding person who doubles as an excellent worker, then look no further because you found him, and his name is Kevin.”","“Kevin exemplifies that which honors the human nature. He\'s amazing at what he does and knows a lot about everything. When it comes down to needing someone to rely on, Kevin is there. If you have questions or need help, and reliability is what you\'re seeking, Kevin is there. At no point in time has Kevin failed to lead a relentless charge toward fulfilling promises and maintaining his credibility!”"]'] User: ['Gregory Curry, MBA', 'Marketing professional with experience in the development and execution of consumer and business retailmarketing, advertising and sales lead generation programs. Combines expertise in strategic market planning, organizational leadership and project management with strong qualifications in campaign design, new product/service development and market launch.Specialties: Event Planning, Marketing, Finance, Consumer Packaged Goods, Direct-to-Consumer, Promotions', 'Marketing professional with experience developing, coordinating, and executing strategic marketing campaigns.', 'AAA Carolinas', '[{"company":"AAA Carolinas","company_id":"aaa-carolinas","industry":"Consumer Services","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"AAA Carolinas","title":"Insurance Dist Marketing Director"},{"description":"","duration":"2018 Apr 2020 2 years","duration_short":"2 years","end_date":"Apr 2020","start_date":"2018","subtitle":"AAA Carolinas","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/aaa-carolinas"},{"company":"Lowe\'s Home Improvement","company_id":"lowe%27s-home-improvement","location":null,"positions":[{"description":"","duration":"2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"2013","subtitle":"Lowe\'s Home Improvement","title":"Marketing Manager"},{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Lowe\'s Home Improvement","title":"Specialist Initiative Strategy"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Ogilvy CommonHealth Worldwide","company_id":"ogilvy-health-north-america","location":"","positions":[{"description":"","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"Ogilvy CommonHealth Worldwide","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/ogilvy-health-north-america"},{"company":"Tranzact","company_id":"tranzact-technologies-inc","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Tranzact","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/tranzact-technologies-inc"},{"company":"Peoples Education","company_id":"peoples-education","location":"","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Peoples Education","title":"Account Manager"}],"url":"https://www.linkedin.com/company/peoples-education"}]', '["“Greg is a dynamic Marketing leader who works collaboratively with co-workers and puts the customer first. He would be an asset to any organization. He ensured the team culture was fun, energetic and inclusive. I would recommend him to any marketing team.”","“Greg is an extremely passionate marketer and champion for the Lowe\'s brand. As his counterpart with the advertising agency, I worked hand-in-hand with Greg and his extended team to develop advertising programs across Broadcast, Social Media, and Digital Advertising. He is always thinking about the next step in the strategy, and where to bring Lowe\'s most authentically into the multicultural space. He balanced an eye for branding and the push for transactional conversion well. It was a pleasure working with him, and I hope to do so again in the future.”"]']### Assistant: The agent's job is to coordinate and execute strategic marketing campaigns, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities for a new product launch.
### Human: Agent: ['Lydia Rosa', 'Data-driven, hands-on professional with deep expertise bringing business strategies to life within enterprise-sized campaign management platforms/marketing tech-stacks. Strong leader with proven ability building & empowering successful teams focused on system/process implementations, flawless execution and leading cross-functional initiatives to automate, optimize & drive business results across all marketing channels.', 'Marketing Automation Manager at Toast', 'Toast', '[{"company":"Toast","company_id":"toast-inc","industry":"Software Development","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Toast","title":"Marketing Automation Manager"}],"url":"https://www.linkedin.com/company/toast-inc"},{"company":"Staples","company_id":"staples","location":null,"positions":[{"description":"Manage team executing & optimizing Staples.com campaign management systems (Optimove) with emphasis on customer-centricity and business alignment.Executional excellence: - Subject matter expert of Staples Optimove instance; develop strategy, manage and improve multi-channel and customer journey capabilities within marketing tech-stack - Manage/oversee email; plans, creative, and execution of high quality, on-time & budget campaigns - Provide strategic email recommendations by gathering insights, objectives & success measures - Investigate, diagnose, and remediate email deliverability issues for Staples.com email programs - Share responsibility of database structure; data hygiene, core operations & segmentation - Manage external contractor team; develop projects & SOW creation, process implementation, budget tracking and reconciliation, etc.Exceptional coordination: - Effectively partner, communicate and collaborate with stakeholders to understand and align executional direction with business strategy and needs - Implement and automate improved processes to efficiently launch - Support marketing initiatives through process creation and implementation; building email and opt-in/email capture programs, email file source & link tracking, campaign-specific data activation and program performanceQA for Customer Experience: - Create and execute end-to-end test plans for emails, landing pages, tracking into campaign management system - Direct project managers & program managers to ensure execution is delivered to the satisfaction of stakeholders - Create and execute A/B tests on an ongoing basis to improve email performanceInnovation and Change: - Continuously improve marketing automation processes, platform (using Optimove as the foundation) and tools to achieve \\"best-in-class” marketing ecosystem by recommending and obtaining necessary alignment and approvals (with specific focus on the Email channel)","duration":"Aug 2020 Jun 2021 11 months","duration_short":"11 months","end_date":"Jun 2021","start_date":"Aug 2020","subtitle":"Staples","title":"Manager, Direct Marketing Operations"},{"description":"Managed team executing within Staples campaign management systems (Marketo & Optimove) with focus on customer-centricity, business alignment, and efficiency.Operations and Lead Management: - Marketo database & structure; SME, strategy, implementation and product updates - Sales/Marketing alignment; forecasting Lead, MQL & Opportunities with capacity & revenue goal - Developed and managed RCM & Lifecycle programs, lead scoring, SFDC integration & reporting, database hygiene, segmentation, and deliverability healthImplementation, Marketing Automation & Strategy: - Successfully migrated all B2B marketing emails into Marketo - Established cross-functional process of paid, earned and owned campaigns & integrations - Built execution plans for sales pipeline growth; emphasis on data mining & innovation - Developed automation strategies & nurture streams corroborating with scoring & lifecycle","duration":"Nov 2019 Aug 2020 10 months","duration_short":"10 months","end_date":"Aug 2020","start_date":"Nov 2019","subtitle":"Staples","title":"Manager, Direct Marketing \| Marketo & Email Operations"},{"description":"","duration":"Jun 2018 Nov 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2019","start_date":"Jun 2018","subtitle":"Staples","title":"Program Manager, B2B Marketing Operations"},{"description":"","duration":"Jan 2018 Jun 2018 6 months","duration_short":"6 months","end_date":"Jun 2018","start_date":"Jan 2018","subtitle":"Staples","title":"Project Manager, B2B Marketing Operations"},{"description":"","duration":"Oct 2016 Jan 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2018","start_date":"Oct 2016","subtitle":"Staples","title":"Project Manager, Demand Generation (SBA)"}],"url":"https://www.linkedin.com/company/staples"},{"company":"DWA","company_id":"dwa","location":null,"positions":[{"description":"Worked exclusively with technology companies across many different verticals to develop effective media strategies designed to meet client objectives.Technical Skills/Expertise: DCM \| Sizmek \| LinkedIn \| Facebook \| Twitter \| Google Analytics \| GTM \| Adobe Analytics \| Salesforce \| Eloqua \| Marketo \| Sysomos \| Pathmatics \| Kantar \| SRDS Top Accounts: Akamai Technologies \| Lenovo B2B & EDU \| Rosetta Stone \| EMC \| LevelUp \| AmWell Senior Media Planner (June \'16 - Oct \'16): • Responsibilities elevated to leading strategic conversations to drive client/business success• Managed media associates and supported multiple accounts at strategic & execution levels• Led & developed full funnel strategies across multiple channels incorporating all arms of the business • Created client contracts/SOWs and managed revenue forecastsMedia Planner (Dec \'14 - June \'16):• Primary point of client communication, ensured quick turnarounds & met goal expectations• Collaborated with global teams across media, account, search, analytics, ad ops and consultants• Built full funnel media strategies incorporating display, demand gen, video & social• Managed training/daily responsibilities of interns, assistant media planners & marketing analysts• Developed campaigns; client briefing, research, strategy, RFP, negotiation and recommendation • Executed & managed; financials, forecasts, trafficking across multiple ad servers, implementation, analytic reporting/measurement, optimizations and quarterly business reviews • Expertise with account based marketing, attribution, nurture tracks/email marketing, SEO, paid search, content creation & creative best practice","duration":"Dec 2014 Oct 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2016","start_date":"Dec 2014","subtitle":"DWA","title":"Media Planner/Senior Media Planner"},{"description":"Overall Responsibilities:• Worked closely with priority clients and trained on various ad-tech reporting platforms• Built competitive report presentations and performance dashboards for existing and new clients• Assisted on client status calls and day to day deliverables• Developed RFP\'s, recommendations, media plans and wrap up reports• Trained on client analytic platforms to deliver greater insights from reporting","duration":"Oct 2013 Dec 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2014","start_date":"Oct 2013","subtitle":"DWA","title":"Assistant Media Planner"}],"url":"https://www.linkedin.com/company/dwa"}]', '["“You won\'t find a harder working employee than Lydia. She often goes above and beyond to ensure her work is outstanding and that her client\'s needs are being met. She isn\'t afraid to take on new challenges or learn new skills, and she is a pleasure to be around in the office. I\'d recommend Lydia to anyone who is looking for a diligent and loyal employee.”","“Lydia joined my team while at DWA starting as an intern but we immediately hired her full time since she is clearly a rock star. She picked up digital marketing extremely quickly and started contributing thoughtful and strategic ideas early on. She always has the best attitude and is always willing to help others if their workloads were too much, while juggling her own work. Clients love her as she does great work, on time and delivers everything with a smile. She\'s not afraid to put the time in to do a good job no matter what it takes. On top of all of that, she is such a great person and tons of fun to be around. She would be a huge asset to any organization lucky enough to grab her. ”"]'] User: ['Lisa Hunter', 'Global Marketer Marketing and Advertising', 'Marketing Director, Brown-Forman Beverages Worldwide', 'Brown-Forman', '[{"company":"Brown-Forman","company_id":"brown-forman","industry":"Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Oct 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Brown-Forman","title":"Brown-Forman Marketing Director"},{"description":"","duration":"May 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"May 2012","subtitle":"Brown-Forman","title":"Associate Global Marketing Director"},{"description":"U.S. Brand Manager for Sonoma Cutrer Wine","duration":"Oct 2010 May 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2012","start_date":"Oct 2010","subtitle":"Brown-Forman","title":"Sonoma Cutrer Brand Manager"},{"description":"","duration":"Apr 2009 Oct 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2010","start_date":"Apr 2009","subtitle":"Brown-Forman","title":"Division Marketing Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"Brown-Forman Beverages","company_id":null,"location":"","positions":[{"description":"","duration":"2008 May 2010 2 years","duration_short":"2 years","end_date":"May 2010","start_date":"2008","subtitle":"Brown-Forman Beverages","title":"Trade Marketing Manager"}],"url":""},{"company":"Brown-Forman","company_id":"brown-forman","location":"Louisville, Kentucky Area","positions":[{"description":"Development and implementation of brand marketing plans for the Jack & Coke brand. Development and implementation of brand marketing plans for the Jack & Coke brand.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Brown-Forman","title":"Coke Alliance Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"KYK Creative","company_id":null,"location":"","positions":[{"description":"Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands","duration":"Jan 2001 Jan 2005 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2005","start_date":"Jan 2001","subtitle":"KYK Creative","title":"Account Supervisor"}],"url":""},{"company":"PriceWeber","company_id":"priceweber","location":"","positions":[{"description":"Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth","duration":"Jan 1996 Jan 2000 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2000","start_date":"Jan 1996","subtitle":"PriceWeber","title":"Senior Account Executive / Account Executive"}],"url":"https://www.linkedin.com/company/priceweber"}]', '["Carlos Romero “Lisa was an essential part of B-F Global Tequila\'s team, always willing to cooperate and open to discuss new ideas. Her contributions and support to the brand made the work of our Global team very productive. Working alongside her and the team helped me find new ways to develop the brand in Mexico\'s market. ”","Greg A. Pestinger MBA, MA Human Resource Development “I have had the pleasure of working with Lisa on our very challenging Global Tequila business. Lisa is one of those unique team mates that always puts the good of the company and her team ahead of her own. She encourages big ideas, has an exceptional creative mind, is a master of innovation and has solid business credentials. Most of all, Lisa is collaborative, valuing people as a key ingredient in her business and personal success. Lisa brings all this and an infectious optimistic attitude to any team. ”"]']### Assistant: The agent's job is to lead cross-functional initiatives and drive business results across all marketing channels, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between their respective companies.
### Human: Agent: ['Whittney Kirchmann', 'I am a technology professional who is passionate about tech and productivity. I leverage my passions to help project teams successfully build + deploy new products to their technology suite.', 'Senior Analyst at Accenture, Well-Being and Mindset Optimization Coach at Whittney Kirchmann, LLC', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Sprint planningDependency management Oversees work completion and delivery Coordinate with offshore development team to ensure work is on trackLiason between offshore development team and the BusinessCreate user storiesWork with stakeholders to create acceptance criteriaHold discovery sessionsCreate, assign, track, and update tickets/user stories + product features in Azure ADOTest StrategyReview and coordinate with business and offshoreOversee E2E Testing process + participate in internal SIT/QA tests","duration":"Dec 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Accenture","title":"Scrum Master/BA"},{"description":"-Oracle CC&B-assisting data conversions team w/ previous knowledge of legacy system-requirement and feature mapping-keeping ADO sprint and PI boards up to date","duration":"Apr 2021 Nov 2021 8 months","duration_short":"8 months","end_date":"Nov 2021","start_date":"Apr 2021","subtitle":"Accenture","title":"Conversion Business Senior Analyst"},{"description":"Manual Testing, Energy/Utilities IT, User Acceptance Testing, Regression Testing, Software Quality Assurance, CIS, Mainframe testing, collaborate with international team members for assignments and projects, Functional Testing, Testing documentation, database testing, and Customer/1.","duration":"May 2020 Apr 2021 1 year","duration_short":"1 year","end_date":"Apr 2021","start_date":"May 2020","subtitle":"Accenture","title":"Test Engineer Senior Analyst"},{"description":"Energy IT, User Acceptance Testing, Regression Testing, Software Quality Assurance, CIS, Mainframe testing, collaborate with international team members for assignments and projects, Functional Testing, Customer/1.","duration":"Sep 2018 May 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2020","start_date":"Sep 2018","subtitle":"Accenture","title":"Test Engineer Analyst"},{"description":"Agile methods, New IT","duration":"Aug 2018 Sep 2018 2 months","duration_short":"2 months","end_date":"Sep 2018","start_date":"Aug 2018","subtitle":"Accenture","title":"Application Development Analyst"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Orange County Public Defender","company_id":"orange-county-public-defender","location":"Orlando, Florida","positions":[{"description":"I am responsible for responding to help desk tickets in a timely manner while incorporating excellent customer service for those requesting technical help, maintaining/updating inventory of hardware, and assisting in installing and updating software/hardware as needed. I am responsible for responding to help desk tickets in a timely manner while incorporating excellent customer service for those requesting technical help, maintaining/updating inventory of hardware, and assisting in installing and updating software/hardware as needed.","duration":"Oct 2017 Jan 2018 4 months","duration_short":"4 months","end_date":"Jan 2018","start_date":"Oct 2017","subtitle":"Orange County Public Defender","title":"Desktop Support Intern"}],"url":"https://www.linkedin.com/company/orange-county-public-defender"},{"company":"Blue Cross Blue Shield of Michigan","company_id":"blue-cross-blue-shield-of-michigan","location":"Greater Detroit Area","positions":[{"description":"As an ETL intern in Business Intelligence, I assisted the Information Management team in database development activities using tools such as Informatica Cloud, Salesforce, and SQL. Throughout the summer, the team joined forces on completing tasks including, but not limited to, ETL development, Big Data Development, Unit Testing, and SIT Support. As an ETL intern in Business Intelligence, I assisted the Information Management team in database development activities using tools such as Informatica Cloud, Salesforce, and SQL. Throughout the summer, the team joined forces on completing tasks including, but not limited to, ETL development, Big Data Development, Unit Testing, and SIT Support.","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"Blue Cross Blue Shield of Michigan","title":"ETL Data Development Intern"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield-of-michigan"},{"company":"Splitsville Luxury Lanes - Disney","company_id":null,"location":"","positions":[{"description":"My role as a server included customer service, selling the company brand, ensuring quality of service and product, compliance to health and safety standards, payment management, customer satisfaction nothing less of excellence, attention to detail, consistent results under time-sensitive and stressful conditions, proficient knowledge of and skill in using point of sale system.On average, $1,000 worth of sales were accounted for on my behalf per shift. My role as a server included customer service, selling the company brand, ensuring quality of service and product, compliance to health and safety standards, payment management, customer satisfaction nothing less of excellence, attention to detail, consistent results under time-sensitive and stressful conditions, proficient knowledge of and skill in using point of sale system.On average, $1,000 worth of sales were accounted for on my behalf per shift.","duration":"Aug 2013 May 2017 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2017","start_date":"Aug 2013","subtitle":"Splitsville Luxury Lanes - Disney","title":"Food Service"}],"url":""}]', '["suseel kumar nandikotkur “I have worked with whittney on a challenging integration project(Dataware house & Salesforce) using Informatica cloud Services(ICS).Whittney is very approachable, quick learner and has great analytical skills. She takes complete ownership of her task and delivers it with great quality. In a short span of time she mastered in sql and informatica with her dedication and smart work. Whittney will be a great asset to the team wherever she works,I will be happy to work with her anytime in future.”","Moriah Wong “I have known Whittney Kirchmann for 5 years in counting, where I have had the upmost joy and fortune in being her fellow coworker at Splitsville\'s Luxury Lanes and colleague at the University of Central Florida. With everything she does she displays efficiency and effort. She has been gifted with the most creative mind I have seen within my generation. She balances having a full time job and going to school and has been able to succeed at both tremendously. There is no task that is impossible for Whittney to complete with her combined skills of logic, patience, sharp thinking, and motivation. She can lead a pack with her positive attitude and energy while brightening the room with her presence. Whittney will be a vital asset to any company that is lucky to her on their team. ”"]'] User: ['Ibiyefiebo "Ibi" Davies', 'I’m an accomplished Sales Leader that’s delivered revenue growth in the AI, SaaS, and DevOps space. I’m passionate about delivering high customer and end-customer satisfaction while achieving internal and customer business success. Contact me to learn more Contact: ibidavies123@gmail.com', 'Sales Executive at One2Team', 'One2Team', '[{"company":"One2Team","company_id":"one2team","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"One2Team","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/one2team"},{"company":"ITGD Consulting","company_id":"itgd-consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2019 May 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2021","start_date":"Jan 2019","subtitle":"ITGD Consulting","title":"Consulting - Sales Management"}],"url":"https://www.linkedin.com/company/itgd-consulting"},{"company":"Xactly Corp","company_id":"xactly-corporation","location":"San Jose, California","positions":[{"description":"","duration":"Jan 2018 Jul 2018 7 months","duration_short":"7 months","end_date":"Jul 2018","start_date":"Jan 2018","subtitle":"Xactly Corp","title":"Enterprise Sales Managment"}],"url":"https://www.linkedin.com/company/xactly-corporation"},{"company":"IAR Systems","company_id":"iar-systems","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2014 Jan 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2018","start_date":"Mar 2014","subtitle":"IAR Systems","title":"Director of Enterprise Sales (Western Region)"}],"url":"https://www.linkedin.com/company/iar-systems"},{"company":"PRQA","company_id":"prqa","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2012 Aug 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2013","start_date":"May 2012","subtitle":"PRQA","title":"Western Regional Sales Manager"}],"url":"https://www.linkedin.com/company/prqa"},{"company":"Parasoft","company_id":"parasoft","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Feb 2011 May 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2012","start_date":"Feb 2011","subtitle":"Parasoft","title":"Sales Account Executive (Sales Development Rep)"}],"url":"https://www.linkedin.com/company/parasoft"},{"company":"Quik!","company_id":"quikforms","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"Quik!","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/quikforms"},{"company":"Canon Business Solutions","company_id":"canon-inc-","location":"","positions":[{"description":"","duration":"Mar 2003 Jun 2009 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2009","start_date":"Mar 2003","subtitle":"Canon Business Solutions","title":"Account Executive"}],"url":"https://www.linkedin.com/company/canon-inc-"}]', '["“Ibi is an incredibly hard-working and driven professional who is very results-oriented. He has a wide breadth of knowledge and experience that he brings to bear not only professionally but also personally. He is a fascinating and engaging person with a great sense of humor! I had the pleasure of working with him for several years and always found interactions with him to be rewarding and fruitful.”","“I had the opportunity to work very closely with Ibi back in 2012. He\'s the type of person who always put a lot of thought into everything he does, and we\'ve learned from each other. Most importantly, Ibi cares deeply about his customers and is passionate about making a positive difference with the products he promotes. Always a consummate learner and intellectually curious, he is not only a hard-working rep but a great coach as well. All in all a high class professional.”"]']### Assistant: The agent's job is to generate leads and reach out to potential clients. Today, the agent is reaching out to the user because they need to schedule a demo of their AI-powered sales software.
### Human: Agent: ['Marcelo Duarte', '18 years of technical and management experience with several industry certifications; Took the lead on a new initiative to provide map creation services for HP/Disney MPS project and streamlined various processes associated with Discovery and Design phases. Former Brazilian Chief Staff and received prestigious award for most improved community Project. Specialties: Persuing MCSE Security certification; Skilled professional on MPS, Skilled Project Manager, Experienced Call Center Supervisor/trainer.', 'Founder & President at Logos Ministries International', 'Logos Ministries International', '[{"company":"Logos Ministries International","company_id":null,"location":"Rio de Janeiro Area, Brazil","positions":[{"description":"THE VISION ~ Our vision is to reach and disciple the Portuguese speaking communities in Brazil and other Latin neighbors throughout South America with the good news of the Gospel, his unconditional love and grace, the positive ministry of the Holy Spirit and the abundance of promises that God has revealed to all of us through his word. THE MISSION ~ Our Mission is to disciple individuals as Jesus commanded us to do. We believe through this discipleship an institute of believers can raise up leaders to further the Gospel throughout the World. Our goal is to establish schools where the Gospel of Jesus Christ is taught with a demonstration of his power and grace. Line upon line, precept upon precept; here a little, and there a little that they may go with authority, power, grace and love to destroy the works of the devil.","duration":"Mar 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"Mar 2012","subtitle":"Logos Ministries International","title":"Founder & President"}],"url":""},{"company":"National Rifle Association","company_id":"national-rifle-association","location":"Colorado Springs","positions":[{"description":"* Conduct NRA Basic Courses in accordance with policies and procedures outlined by NRA* Uphold the quality and integrity of national firearm safety and training standards established by NRA* Promote firearm safety and the shooting sports* Report training data to NRA * Conduct NRA Basic Courses in accordance with policies and procedures outlined by NRA* Uphold the quality and integrity of national firearm safety and training standards established by NRA* Promote firearm safety and the shooting sports* Report training data to NRA","duration":"Sep 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Sep 2011","subtitle":"National Rifle Association","title":"Instructor (Pistol Shooting)"}],"url":"https://www.linkedin.com/company/national-rifle-association"},{"company":"Andrew Wommack Ministries Intl.","company_id":null,"location":"Colorado Springs","positions":[{"description":"The primary goal of security at Andrew Wommack Ministries is to identify and prevent situations that could put the ministry at risk. The primary goal of security at Andrew Wommack Ministries is to identify and prevent situations that could put the ministry at risk.","duration":"Nov 2010 Jul 2013 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2013","start_date":"Nov 2010","subtitle":"Andrew Wommack Ministries Intl.","title":"Security Officer"}],"url":""},{"company":"Symantec","company_id":"symantec","location":"","positions":[{"description":"Global Delivery Support ServicesAmericas Customer HubInnovative design trainingSymantec Corporation Global Delivery Support ServicesAmericas Customer HubInnovative design trainingSymantec Corporation","duration":"Nov 2009 Jul 2010 9 months","duration_short":"9 months","end_date":"Jul 2010","start_date":"Nov 2009","subtitle":"Symantec","title":"Global Delivery Support Services"}],"url":"https://www.linkedin.com/company/symantec"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"Discovery, Design and Installation of MPS (Managed Print Service) at WDI (Walt Disney Imagineering) in Orlando/Fl. Discovery, Design and Installation of MPS (Managed Print Service) at WDI (Walt Disney Imagineering) in Orlando/Fl.","duration":"May 2008 Mar 2009 11 months","duration_short":"11 months","end_date":"Mar 2009","start_date":"May 2008","subtitle":"Hewlett-Packard","title":"MPS Technology Consultant Level III"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Modis","company_id":"modis","location":"","positions":[{"description":"Responsible for the Discovery and Design of MPS (Management Print Services) for a Worldwiderenowned theme park located in Central Florida.IPAA, Fleet Design Tool (FDT), WebJet Admin, Map Creations, TCO and Design Reviews Responsible for the Discovery and Design of MPS (Management Print Services) for a Worldwiderenowned theme park located in Central Florida.IPAA, Fleet Design Tool (FDT), WebJet Admin, Map Creations, TCO and Design Reviews","duration":"May 2008 Feb 2009 10 months","duration_short":"10 months","end_date":"Feb 2009","start_date":"May 2008","subtitle":"Modis","title":"Technology Consultant"}],"url":"https://www.linkedin.com/company/modis"},{"company":"Symantec","company_id":"symantec","location":"","positions":[{"description":"Symantec Global Customer Support RepresentativeProvided global technical support (troubleshooting, installing, recovering data) for all Symantec products at Enterprise Level Symantec Global Customer Support RepresentativeProvided global technical support (troubleshooting, installing, recovering data) for all Symantec products at Enterprise Level","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Symantec","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/symantec"},{"company":"PMNI - Prefeitura Municipal de Nova Iguacu - Rio de Janeiro - Brasil","company_id":null,"location":"Rio de Janeiro Area, Brazil","positions":[{"description":"Annual budget preparation, financial analysis, provided economic forecasts/analysis and project mgmt Annual budget preparation, financial analysis, provided economic forecasts/analysis and project mgmt","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"PMNI - Prefeitura Municipal de Nova Iguacu - Rio de Janeiro - Brasil","title":"Chief Staff - EMLURB"}],"url":""}]', '["Roger Coker “Marcelo\'s character and actions result in an admirable level of sincerity and integrity that can be rare in this day and time. He is a man of intense spiritual commitment and conviction, and interacts with everyone he meets in a way that builds an environment of excitement and enthusiasm. I\'ve had the privilege of studying and working with him and found that he brought and intensity of commitment to every setting that was very refreshing. I wish Marcelo the very best with his new ministry.”","Dana Marsden “I\'ve known Marcelo to be a man of integrity who wants to be of help to everyone. He is always ready to say \\"yes\\" to anyone\'s need. He works to achieve and to give his best in everything he does. He also has demonstrated leadership skills and he strives toward excellence. His knowledge and fluency in 4 languages give him a unique edge when it comes to understanding people of different cultures. I recommend Marcelo as one who will work as hard as necessary to achieve desired results.”"]'] User: ['Izabeli Langner', 'Entrepreneur with a strong marketing and design background.', 'Marketing Director', 'Bossa Nova Brazilian Cuisine', '[{"company":"Bossa Nova Brazilian Cuisine","company_id":"bossa-nova-brazilian-cuisine","industry":"Food & Beverages","location":null,"positions":[{"description":"","duration":"Feb 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Feb 2018","subtitle":"Bossa Nova Brazilian Cuisine","title":"Marketing Director"},{"description":"","duration":"Dec 2017 Aug 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2019","start_date":"Dec 2017","subtitle":"Bossa Nova Brazilian Cuisine","title":"Catering Sales Assistant"}],"url":"https://www.linkedin.com/company/bossa-nova-brazilian-cuisine"},{"company":"Motion Study Abroad","company_id":"motion-study-abroad","location":"Greater Los Angeles Area","positions":[{"description":"· Developed and executed educational tours of \\"Silicon Beach\\" for Brazilian entrepreneurs, in which they visited and learned from industry-leading technology companies in Southern California such as Edmunds.com, Hulu, and Youtube. · Partnered with UCLA, as well as ISAE / FGV (Superior Institute of Administration and Economics, a prominent university in Brazil), to design short-term intensive curriculum focused on Innovation and Tech Entrepreneurship for their top business students. · Developed and executed educational tours of \\"Silicon Beach\\" for Brazilian entrepreneurs, in which they visited and learned from industry-leading technology companies in Southern California such as Edmunds.com, Hulu, and Youtube. · Partnered with UCLA, as well as ISAE / FGV (Superior Institute of Administration and Economics, a prominent university in Brazil), to design short-term intensive curriculum focused on Innovation and Tech Entrepreneurship for their top business students.","duration":"Apr 2016 Apr 2020 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2020","start_date":"Apr 2016","subtitle":"Motion Study Abroad","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/motion-study-abroad"},{"company":"TheLatest.com, Inc.","company_id":"thelatest.com-inc.","location":"Greater Los Angeles Area","positions":[{"description":"· Designed and maintained aesthetic aspects of user experience and presentation at The Latest, an online news aggregation startup · Worked closely with CEO/Founder Jeff Hall to execute his overall vision of the look and feel of the company\'s website and mobile app. · Collaborated with and directed project management and design teams to optimize quality and efficiency of execution. · Designed and maintained aesthetic aspects of user experience and presentation at The Latest, an online news aggregation startup · Worked closely with CEO/Founder Jeff Hall to execute his overall vision of the look and feel of the company\'s website and mobile app. · Collaborated with and directed project management and design teams to optimize quality and efficiency of execution.","duration":"Jun 2014 Mar 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2016","start_date":"Jun 2014","subtitle":"TheLatest.com, Inc.","title":"Creative Director"}],"url":"https://www.linkedin.com/company/thelatest.com-inc."},{"company":"Instituto Tecnológico Simepar","company_id":"sistema-met-parana-simepar","location":"Brazil","positions":[{"description":"· Interface design for weather analysis software to maximize usability for both consumers and experts.· Study of various target demographics to develop several tiers of user friendliness. · Design of logos, maps, icons, and other images for use on various websites and intranet navigation.· Composition and layout of magazines and flyers for conventions and special promotional events.· Designed original office furniture for meetings and video conference room. · Interface design for weather analysis software to maximize usability for both consumers and experts.· Study of various target demographics to develop several tiers of user friendliness. · Design of logos, maps, icons, and other images for use on various websites and intranet navigation.· Composition and layout of magazines and flyers for conventions and special promotional events.· Designed original office furniture for meetings and video conference room.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Instituto Tecnológico Simepar","title":"Designer"}],"url":"https://www.linkedin.com/company/sistema-met-parana-simepar"},{"company":"Bamboa Art","company_id":null,"location":"Brazil","positions":[{"description":"· Creation of original furniture designs (such as couches, chairs, tables, and utensils) for kitchen and gardening use. · Technical Drawing in AutoCad for direct submission to commercial furniture manufacturers. · Design and Composition of product catalog with images and technical specs. · Creation of original furniture designs (such as couches, chairs, tables, and utensils) for kitchen and gardening use. · Technical Drawing in AutoCad for direct submission to commercial furniture manufacturers. · Design and Composition of product catalog with images and technical specs.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Bamboa Art","title":"Product Designer"}],"url":""}]', '["Luciane C. Pinheiro “ I really enjoyed the time I worked with Izabeli Langner at Simepar from 2005 to 2008. She was interested, dedicated, honest, responsible and with a spirit of innovation. Although we are in different areas I recognize the knowledge and talent for the execution of the tasks imposed on it. In addition, she knows how to work as a team and maintains impeccable personal and professional conduct. For these reasons I recommend Izabeli, and I am available to extend my recommendation.”","Jeffrey Hall “Building a great website under any circumstances is hard enough. Taking a lot of complicated information and presenting it in a simple way just adds to the challenge. I am delighted to say Izabeli is quite the genius and has a really good ear for listening to others describe the need -- and a really good eye for turning those concepts into reality. Some graphic designers can be \\"huffy\\" and hard to work with. Not Izabeli, she is always a delight to have around. If you have a big challenge in need of a great art director, by all means you should contact Izabeli. ”"]']### Assistant: The agent's job is to provide marketing and design expertise, and today the user is reaching out to the agent because they need assistance in designing a promotional campaign for their new Brazilian cuisine restaurant.
### Human: Agent: ['David Hempel', 'Construction and Project Management Professional with experience managing medium to large size projects with a focus on quality, budget, schedule, scope, safety, customer satisfaction, safety regulations/regulations. Experience leading small teams through all project phases from development to close-out. Proven ability to effectively communicate with all levels of project stakeholders from design professionals to owners & clients', 'Semi Retired at Exploring my options', 'Exploring my options', '[{"company":"Exploring my options","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Exploring my options","title":"Semi Retired"}],"url":""},{"company":"Loberg Construction","company_id":"ernie-loberg-construction","location":"Palatine, IL","positions":[{"description":"","duration":"Aug 2016 Aug 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2018","start_date":"Aug 2016","subtitle":"Loberg Construction","title":"Project Manager"}],"url":"https://www.linkedin.com/company/ernie-loberg-construction"},{"company":"Shales McNutt Construction","company_id":"buildwithsmc","location":"Elgin, IL","positions":[{"description":"","duration":"Aug 2014 Aug 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2016","start_date":"Aug 2014","subtitle":"Shales McNutt Construction","title":"Project Manager"}],"url":"https://www.linkedin.com/company/buildwithsmc"},{"company":"Charles River Development Group","company_id":"charles-river-development-group","location":"","positions":[{"description":"Estimating, subcontract negotiations, compilation of subcontractor invoices into a contruction draw request, change order preparation, scheduling, owner liason Estimating, subcontract negotiations, compilation of subcontractor invoices into a contruction draw request, change order preparation, scheduling, owner liason","duration":"Dec 1993 Aug 2014 20 years 9 months","duration_short":"20 years 9 months","end_date":"Aug 2014","start_date":"Dec 1993","subtitle":"Charles River Development Group","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/charles-river-development-group"},{"company":"Peck Jones Construction","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1992 4 years","duration_short":"4 years","end_date":"1992","start_date":"1988","subtitle":"Peck Jones Construction","title":"Project Superintendant"}],"url":""},{"company":"Morse Diesel","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1987 Jun 1988 7 months","duration_short":"7 months","end_date":"Jun 1988","start_date":"Dec 1987","subtitle":"Morse Diesel","title":"Assistant Superintendant"}],"url":""},{"company":"W. E. ONeil Consturction","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1985 Dec 1987 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 1987","start_date":"Mar 1985","subtitle":"W. E. ONeil Consturction","title":"Project Engineer"}],"url":""}]', '["Gary Reece “Before and during the Crystal Lake Chamber of Commerce renovation I stressed that our budget was absolutely set in stone. Dave Hempel provided open and honest feedback and I could rely on him to offer options which allowed us to complete the project while staying within the limits set by the Crystal Lake Chamber Board of Directors. Dave Hempel personally demonstrated a deep sense of responsibility to us as the clients that was expressed by a level of commitment that is rarely seen. Dave will provide you with personal service and experience that is often lacking in today’s world. I am pleased to say the project was completed in November 2009, both on time and under budget.”","Becke Connelly “Working with David has always been a great experience. He is very knowledgeable and doesn\'t mind sharing this with the customer. His work ethic is top knotch, I have no problem recommending David for anything”"]'] User: ['Keith Wright', 'My goal is to provide seamless construction management and completed projects with attention to detail and top quality results. Expedited production with minimal impact on your environment is on top of my priorities. Realistic and informed budgets for completed project costs is a primary concern. I accomplish this through my diverse experience, communication and a team concept to production. Specialties: Commercial Construction and Remodeling - Specializing in remodeling of medical facilities. Expertise in coordination of turnkey project management. Experience in medical, veterinary, automotive, retail and restaurant projects. Residential Construction and Remodeling - Specializing in additions, kitchens, bathrooms, and window replacement. Expertise in restoration and renovation of vintage homes. Experience in new construction and real estate development.', 'President at Wright Services Corp', 'Realty Executives Legacy', '[{"company":"Realty Executives Legacy","company_id":null,"location":"Oak Brook IL","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Realty Executives Legacy","title":"Real Estate Broker"}],"url":""},{"company":"Wright Services Corp.","company_id":null,"location":"","positions":[{"description":"Sales / Administration / Personal project managementWright Services Corp. is a member of The U.S. Green Building Council.Wright Services Corp. is the founding member of The Chicagoland Green Building Team Sales / Administration / Personal project managementWright Services Corp. is a member of The U.S. Green Building Council.Wright Services Corp. is the founding member of The Chicagoland Green Building Team","duration":"Oct 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Oct 2005","subtitle":"Wright Services Corp.","title":"President"}],"url":""},{"company":"Chicagoland Green Building Team Inc","company_id":"chicagoland-green-building-team-inc","location":"","positions":[{"description":"Chicagoland Green Building Team is an association of contractors, designers and consultants brought together by Wright Services Corp. to promote green building practices in the construction / remodeling industry. Our goal is to provide construction and remodeling projects with a comprehensive offering of green building products and practices. Chicagoland Green Building Team is an association of contractors, designers and consultants brought together by Wright Services Corp. to promote green building practices in the construction / remodeling industry. Our goal is to provide construction and remodeling projects with a comprehensive offering of green building products and practices.","duration":"Apr 2009 - Present 13 years 1 month","duration_short":"13 years 1 month","end_date":"Present","start_date":"Apr 2009","subtitle":"Chicagoland Green Building Team Inc","title":"Founder / President"}],"url":"https://www.linkedin.com/company/chicagoland-green-building-team-inc"},{"company":"LaMantia Builders","company_id":null,"location":"","positions":[{"description":"Project management of large scale additions, new residential construction and commercial projects. Project management of large scale additions, new residential construction and commercial projects.","duration":"Oct 2001 Oct 2006 5 years 1 month","duration_short":"5 years 1 month","end_date":"Oct 2006","start_date":"Oct 2001","subtitle":"LaMantia Builders","title":"Superintendent"}],"url":""},{"company":"Wright Brothers Construction Co","company_id":null,"location":"","positions":[{"description":"Sales / Production / Administration Sales / Production / Administration","duration":"Jun 1987 May 1999 12 years","duration_short":"12 years","end_date":"May 1999","start_date":"Jun 1987","subtitle":"Wright Brothers Construction Co","title":"President"}],"url":""},{"company":"Saballus Companies","company_id":null,"location":"","positions":[{"description":"Leaned many aspects of the construction industry. Commercial interior build-outs. Leaned many aspects of the construction industry. Commercial interior build-outs.","duration":"Mar 1983 Jun 1987 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jun 1987","start_date":"Mar 1983","subtitle":"Saballus Companies","title":"Supervisor / Carpenter / laborer"}],"url":""}]', '["Robert Persa “Keith is a very detailed individual which carries through to all the jobs he performs.”","Kathi Slechta “Keith is a great contractor with a dedication to his craft. He is a man of high integrity and really stands behind his results. I have worked with him on a number of occasions and would not hesitate to recommend him to anyone needing a general contractor. His results are of the highest standards, he completes his projects on time and usually under budget. He and his subs are a pleasure to work with and I\'m sure we will be working together in the future.”"]']### Assistant: The agent's job is to provide construction management services, while the user is reaching out to the agent because they need assistance with coordinating a turnkey project for a commercial remodeling of a medical facility.
### Human: Agent: ['Philip De Carlo', '- Oversaw manufacturing effort for high-volume radio modem manufacturer: 50k+ units per year- Led multiple successful hardware design and manufacturing projects for innovative wireless location-based services company- Successfully negotiated and managed multi-million dollar contracts with US Air Force- Led engineering team in design, testing and deployment of a wireless GPS device providing the most accurate location service available to date- Extensive field experience designing, testing and installing wireless network systems in North America and Japan- Canadian Naval Officer: deployed as head of Engineering Department in a destroyer', 'Sr. Member of the Technical Staff at Positioning Universal', 'Positioning Universa', '[{"company":"Positioning Universa","company_id":"positioning-universal","industry":"Telecommunications","location":"San Diego, California, United States","positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Positioning Universa","title":"Sr. Member of the Technical Staff"}],"url":"https://www.linkedin.com/company/positioning-universal"},{"company":"CalAmp","company_id":"calamp-corp","location":null,"positions":[{"description":"","duration":"Apr 2020 Mar 2021 1 year","duration_short":"1 year","end_date":"Mar 2021","start_date":"Apr 2020","subtitle":"CalAmp","title":"Manager, Field Applications"},{"description":"","duration":"Apr 2017 Apr 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2020","start_date":"Apr 2017","subtitle":"CalAmp","title":"Principal Engineer, Field Applications"}],"url":"https://www.linkedin.com/company/calamp-corp"},{"company":"Truckstop.com","company_id":"truckstop","location":"Boise, ID","positions":[{"description":"","duration":"Aug 2016 Apr 2017 9 months","duration_short":"9 months","end_date":"Apr 2017","start_date":"Aug 2016","subtitle":"Truckstop.com","title":"Telemetry Device Architect"}],"url":"https://www.linkedin.com/company/truckstop"},{"company":"CalAmp","company_id":"calamp-corp","location":null,"positions":[{"description":"Product DevelopmentIntegration of New TechnologiesCustomer Requirements Definition","duration":"Jan 2016 Aug 2016 8 months","duration_short":"8 months","end_date":"Aug 2016","start_date":"Jan 2016","subtitle":"CalAmp","title":"Director of Product Engineering"},{"description":"","duration":"Dec 2013 Jan 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2016","start_date":"Dec 2013","subtitle":"CalAmp","title":"Field Application Engineer"}],"url":"https://www.linkedin.com/company/calamp-corp"},{"company":"Inilex","company_id":"inilex","location":null,"positions":[{"description":"","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"Inilex","title":"VP of Product Management"},{"description":"","duration":"May 2010 May 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2012","start_date":"May 2010","subtitle":"Inilex","title":"VPof Engineering"}],"url":"https://www.linkedin.com/company/inilex"},{"company":"MB Media Brokers","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"Jun 2009","subtitle":"MB Media Brokers","title":"Consultant"}],"url":""},{"company":"Inilex","company_id":"inilex","location":"","positions":[{"description":"","duration":"2006 Jun 2009 3 years","duration_short":"3 years","end_date":"Jun 2009","start_date":"2006","subtitle":"Inilex","title":"Director of Engineering"}],"url":"https://www.linkedin.com/company/inilex"},{"company":"Space Data Corporation","company_id":"space-data-corporation","location":"","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Space Data Corporation","title":"Director of Program Management"}],"url":"https://www.linkedin.com/company/space-data-corporation"},{"company":"Locate Networks","company_id":"locate-networks","location":"","positions":[{"description":"","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Locate Networks","title":"Director of Engineering"}],"url":"https://www.linkedin.com/company/locate-networks"},{"company":"CONXUS Communications","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"CONXUS Communications","title":"Senior Systems Engineer"}],"url":""},{"company":"Glenayre Electronics","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Glenayre Electronics","title":"Senior Systems Engineer"}],"url":""},{"company":"Canadian Navy","company_id":"canadian-forces","location":"","positions":[{"description":"","duration":"Jun 1982 Mar 1996 13 years 10 months","duration_short":"13 years 10 months","end_date":"Mar 1996","start_date":"Jun 1982","subtitle":"Canadian Navy","title":"Combat Systems Engineering Officer"}],"url":"https://www.linkedin.com/company/canadian-forces"}]', '["Ron Irwin “What can I say? Phil managed an Air Force contract to provide innovative solutions for the warfighter community and went above and beyond all expectations to meet our needs. Beyond that, Phil is a joy to work with! It broke my heart when he moved on to a new job and left the company we contracted with for the wireless products and services. I give Phil DeCarlo my highest professional and personal recommendation.”","Kelly Harr “Phil\'s leadership at Inilex helped the Engineering team to manage issues and timelines to accomplish our goals on time with few obsticles. His problem solving ability and technical skills gave him insight into the core issues and helped him to bring together the development team and lead us through developing new products while supporting existing products. I would enjoy reporting to Phil again at any time.”"]'] User: ['Stephen Swenson', 'Business Innovation and Integration: - Strategic Insight - Program and Project Management - Business Modeling Design and Architecture - Systems Design, Development, and Deployment - Product and Systems Development Life Cycle (SDLC) Leadership - Product and Marketplace Innovation Specialties: Business services and systems innovation and integration', 'SVP / Chief Information Officer at Merchants Bank NA', 'Merchants Bank NA', '[{"company":"Merchants Bank NA","company_id":"merchants-bank-na","industry":"Banking","location":"Winona, Minnesota, United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Merchants Bank NA","title":"SVP - Chief Information Officer"}],"url":"https://www.linkedin.com/company/merchants-bank-na"},{"company":"Hollstadt Consulting","company_id":"hollstadt-&-associates","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Consulting with the Ramsey County Health and Wellness Administrative Division to optimize organizational development and delivery.","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Hollstadt Consulting","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/hollstadt-&-associates"},{"company":"The Financial Services Consulting Group (TFSCG)","company_id":"tfscg","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Consulting Experience: - Program and project leadership for domestic and international transformation initiatives- Business strategy / road map design and implementation- Global business post-merger / acquisition integration methodologies and tools creation - National consumer business delivery model design for financial products and services - Business modeling and business process / systems re-engineering - Marketplace research for new product / systems design and development - White House based research to enable cities to become more globally fluent - Non-profit affordable housing organizational process design enhancement - Expansion and integration of international businesses in Europe and United States- Business disaster recovery planning for domestic and international financial institutions","duration":"Mar 2010 Mar 2020 10 years 1 month","duration_short":"10 years 1 month","end_date":"Mar 2020","start_date":"Mar 2010","subtitle":"The Financial Services Consulting Group (TFSCG)","title":"Management Consultant - Program and Project Manager"}],"url":"https://www.linkedin.com/company/tfscg"},{"company":"King Controls, Inc.","company_id":null,"location":"Bloomington, Minnesota","positions":[{"description":"Responsible for Finance, Human Resources, Information Technology, Inventory, Customer Service and Purchasing operations - Restructured I.T. to improve data integrity and establish reliable data recovery processes - Re-engineered Help Desk systems and processes- Implemented Sales, Cash, and Financial Forecasting Models- Merged two companies to increase product revenues and reduce operating expenses - Reduced inventory 44%, salary expense by 40% and lowered break-even revenues by 48%- Significantly reduced health care costs by more than 20% through self insurance innovation","duration":"Apr 2008 Mar 2010 2 years","duration_short":"2 years","end_date":"Mar 2010","start_date":"Apr 2008","subtitle":"King Controls, Inc.","title":"Chief Financial Officer"}],"url":""},{"company":"TFSCG - The Financial Services Consulting Group","company_id":"tfscg","location":"Dublin, London, Poznan, and Frankfort","positions":[{"description":"- Led a de-novo Irish bank to successfully become a member of VISA and MasterCard- Merged five card payment businesses in eleven EU countries into a de-novo Irish bank - Ensured European Union compliance with regulatory, legal,and tax requirements - Integrated bank branch operations in Spain, Norway, Germany, Poland, and the United Kingdom","duration":"May 2006 Apr 2008 2 years","duration_short":"2 years","end_date":"Apr 2008","start_date":"May 2006","subtitle":"TFSCG - The Financial Services Consulting Group","title":"International Management Consultant (U.S. Bank)"}],"url":"https://www.linkedin.com/company/tfscg"},{"company":"AgriBank, FCB","company_id":"agribank-fcb","location":"","positions":[{"description":"Directed business service technology strategy and solutions. Responsible for development, delivery, training,and support of the Corporate and Retail business services for a $40 billion dollar financial organization.- Led development of the business services vision, mission and guiding principles- Product and Systems Development Life Cycle (SDLC) Leadership- Developed a new retail delivery system using a .Net Framework and Service Oriented Architecture- Delivered a new web-based Customer Relationship Management (CRM) system- Used Capability Maturity Model (CMM) to ensure process discipline and quality- Created product pricing, cost accounting, and budgeting models for 16 products- Developed business process mapping skills and capabilities within AgriBank - Helped to create an small loan automated loan scoring system- Improved client satisfaction from 24% very dissatisfied to 100% meets or exceeds - Help design and implement a bank-wide balanced score card- Selected and implemented a bank-wide consultative sales methodology - Created a collaborative employee culture to increase employee and client satisfaction- Developed AgriBank intranet to increase employee and client communication","duration":"Aug 1993 May 2006 12 years 10 months","duration_short":"12 years 10 months","end_date":"May 2006","start_date":"Aug 1993","subtitle":"AgriBank, FCB","title":"Director of Corporate and Retail Systems"}],"url":"https://www.linkedin.com/company/agribank-fcb"},{"company":"U.S. Bank","company_id":"us-bank","location":"","positions":[{"description":"Responsible for commercial loan operations at one of the largest commercial banks in the business services in the United States. - Re-engineered workflows to increase productivity 200% and reduce processing errors- Improved customer service response from a 20% abandoned call rate to less than 2%- Successfully migrated servicing into five locations to one central location in Minneapolis- Changed organizational culture to instill pride and commitment- Significantly reduced the outstanding dollar amount of reconciling items","duration":"Mar 1984 Jul 1993 9 years 5 months","duration_short":"9 years 5 months","end_date":"Jul 1993","start_date":"Mar 1984","subtitle":"U.S. Bank","title":"Vice President - Commercial Loan Operations"}],"url":"https://www.linkedin.com/company/us-bank"}]', '["“Stephen leverages the skills of people who report to him as well as anyone I\'ve known. This results in efficient and effective operations. He can also be a key individual contributor when needed. His background in financial services and experience in both line positions and as a consultant give him a broad and deep background from which he can draw to manage a variety of areas and under most any conditions.”","“Stephen is a high energy, personable, driven leader with an executive level understanding of business and Project Management, Financial and Technical skills that provide a nice backgroud for accomplishing significant goals. At U.S. Bank Stephen provided outstanding structure and leadership to a broad group of business units across Europe. He successfully merged several companies under a single corporate structure, including consolidated operations, overhaul of contracts, and delivered significant financial savings. People trusted Stephen, and the results he delivered proved that Trust was warranted.”"]']### Assistant: The agent's job is to oversee manufacturing efforts for high-volume radio modem manufacturer and today the user is reaching out to the agent because they need assistance in optimizing organizational development and delivery in their role as SVP / Chief Information Officer at a bank.
### Human: Agent: ['Eddie Williams', 'After school was in the hotel business for 10 years and a general manager for the last five of those. I had the opportunity to manage Holiday Inns, Ramadas, and independents. The last 25 years I have worked in the Job Corps program with 12 of those years including currently as a center director. Additionally, I do personal and professional development workshops, self esteem seminars, and public speaking. Specialties: Company assessments, turnaround, developing change agents, data analysis, personality assessments, personal and professional coaching.', 'Project Manager at US Department of Labor', 'US Department of Labor', '[{"company":"US Department of Labor","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Oversight of Job Corps centers in the Dallas Regional Office. Oversight of Job Corps centers in the Dallas Regional Office.","duration":"Aug 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Aug 2015","subtitle":"US Department of Labor","title":"Project Manager"}],"url":""},{"company":"Roswell Job Corps Center","company_id":"doljobcorps","location":"Roswell, NM","positions":[{"description":"Oversight for academic & vocational training for students to include safety, security, residential, wellness, budget, program and personnel management. Oversight for academic & vocational training for students to include safety, security, residential, wellness, budget, program and personnel management.","duration":"Mar 2014 Aug 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2015","start_date":"Mar 2014","subtitle":"Roswell Job Corps Center","title":"Center Director"}],"url":"https://www.linkedin.com/company/doljobcorps"},{"company":"Del-Jen, Inc.","company_id":"del-jen-inc.","location":"McKinney, TX","positions":[{"description":"","duration":"Jan 2013 Mar 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2014","start_date":"Jan 2013","subtitle":"Del-Jen, Inc.","title":"Social Development Director"}],"url":"https://www.linkedin.com/company/del-jen-inc."},{"company":"North Texas Job Corps","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2011 Jan 2013 2 years","duration_short":"2 years","end_date":"Jan 2013","start_date":"Feb 2011","subtitle":"North Texas Job Corps","title":"OA/CTS Director"}],"url":""},{"company":"Jacksonville Job Corps Center","company_id":"doljobcorps","location":"","positions":[{"description":"Oversight for academic & vocational training for 350 students to include safety, security, residential, wellness, budget, program and personnel management. Oversight for academic & vocational training for 350 students to include safety, security, residential, wellness, budget, program and personnel management.","duration":"Sep 2008 Mar 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2011","start_date":"Sep 2008","subtitle":"Jacksonville Job Corps Center","title":"Center Director"}],"url":"https://www.linkedin.com/company/doljobcorps"},{"company":"North Texas Job Corps Center","company_id":null,"location":"","positions":[{"description":"Managed facilities\' finance and adminstrative functions. Managed facilities\' finance and adminstrative functions.","duration":"Oct 2005 Sep 2008 3 years","duration_short":"3 years","end_date":"Sep 2008","start_date":"Oct 2005","subtitle":"North Texas Job Corps Center","title":"Director, Finance & Administration"}],"url":""},{"company":"Montgomery Job Corps Center","company_id":null,"location":"","positions":[{"description":"Oversight of education & training program for 322 students and 110 staff. Responsible for training, staff development, budget, and center performance. Oversight of education & training program for 322 students and 110 staff. Responsible for training, staff development, budget, and center performance.","duration":"Mar 2001 Jan 2005 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2005","start_date":"Mar 2001","subtitle":"Montgomery Job Corps Center","title":"Center Director"}],"url":""},{"company":"Joliet Job Corps Center","company_id":null,"location":"","positions":[{"description":"Oversight of education & training program for 280 students and 108 staff. Responsible for training, staff development, budget, and center performance Oversight of education & training program for 280 students and 108 staff. Responsible for training, staff development, budget, and center performance","duration":"Jun 1999 Mar 2001 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2001","start_date":"Jun 1999","subtitle":"Joliet Job Corps Center","title":"Center Director"}],"url":""},{"company":"Chicago Job Corps Center","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Chicago Job Corps Center","title":"Deputy Director"}],"url":""},{"company":"United States Marine Corps","company_id":"marines","location":"United States","positions":[{"description":"","duration":"May 1975 1979 4 years","duration_short":"4 years","end_date":"1979","start_date":"May 1975","subtitle":"United States Marine Corps","title":"Sergeant"}],"url":"https://www.linkedin.com/company/marines"}]', '["Joann Manning “Eddie has strong leadership and development skills. Great communication and interpersonal skills.”","Gina Walker “Eddie is an exceptional leader that uses his example to communicate the direction to his peers and subordinates. He is an enthusiastic leader that understands the external and internal factors of an organization and brings together in a collaborative efforts the perspectives of all stakeholders. He understands the policies and procedures and helps everyone to work toward the same goals by explaining the details on every intellectual level because he is well versed and able to communicate to others from all walks of life.”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to provide personal and professional coaching, and today the user is reaching out to the agent because they need assistance in developing leadership skills for their role in sales management.
### Human: Agent: ['PAUL BROUSSARD', 'I am a results focused professional with demonstrated success in hospital and out-patient sales, sales strategies and leadership development. I have delivered value to each organization and individuals by being action-oriented and results driven with exceptional business acumen and effective time and territory management abilities. I am decisive, with strong analytical skills, sound judgment and initiative. I have been recognized for work ethic, contribution to organization beyond immediate responsibility, positive attitude and interpersonal communications skills.', 'Regional Account Manager at United Health Care / Optum-Briova Specialty Pharmacy', 'United Health Care / Optum-Briova Specialty Pharmacy', '[{"company":"United Health Care / Optum-Briova Specialty Pharmacy","company_id":null,"location":"Mississippi, United States","positions":[{"description":"Support and grow specialty pharmacy business through sales, service support, education, and relationship development with key accounts. Integral to success is team development.","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"United Health Care / Optum-Briova Specialty Pharmacy","title":"Regional Account Manager"}],"url":""},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":"Louisian, Mississippi","positions":[{"description":"• Identify growth opportunities in Hepatitis C market, work closely with internal and external cross-functional teams, develop strategy and execute tactics that will increase market growth in untapped, underserved HCV markets.• Target audience focus on accounts and patients with inherent barriers to care (under diagnose, low literacy, underserved communities (Federally Qualified Health Center, FQHC).Proven successful partnership with cross-functional team members (3 of 5 winning Presidents Award).","duration":"2018 Jul 2019 1 year","duration_short":"1 year","end_date":"Jul 2019","start_date":"2018","subtitle":"Gilead Sciences","title":"Community Specialist / Market Development Consultant"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"The Medicines Company","company_id":"the-medicines-company","location":"","positions":[{"description":"Directed hospital and out-patient sales team (11) and operations, resulting in positive sales growth. Only team with 100% goal attainment in nation (Orbactiv / Minocin). Product focus Cardio: Angiomax, Cleviprex, Infectious Disease: Orbactiv, Analgesic: Ionsys. Multiple project management focus groups, certified Out-Patient reimbursement, value-based payments, health economics.","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"The Medicines Company","title":"Engagement Partner (Region Business Director)"}],"url":"https://www.linkedin.com/company/the-medicines-company"},{"company":"P Broussard Healthcare Consulting","company_id":null,"location":"The LaSalle Group, Dallas, Tx.","positions":[{"description":"Focus: developing strategy and tactics that will facilitate goal attainment. Emphasis on pharmaceuticals and assisted living. Was hired by The LaSalle Group as Assistant Vice President - Start Up. Focus: liaison between construction and operations of new memory care assisted living facilities. Coordinated 10 new assisted living communities come on line and ready for marketing and new residents.","duration":"Jan 2014 Aug 2014 8 months","duration_short":"8 months","end_date":"Aug 2014","start_date":"Jan 2014","subtitle":"P Broussard Healthcare Consulting","title":"Owner Operator"}],"url":""},{"company":"Cubist Pharmaceuticals","company_id":"cubist-pharmaceuticals","location":"Greater New Orleans Area","positions":[{"description":"• Directed / Managed hospital and out-patient sales team (9-10) and operations for South Central Region, resulting in positive sales growth consistently• Mentored Most recent hire resulting in top tier performance: Presidents Club • Additional Team member top tier sales performance 2010 Presidents Club recipient• Facilitated three promotions within last 4 years (National Accounts, Region Reimbursement Specialist, Home Office Sales Training Manager)• Oversaw the development and growth of the 4th most successful dollar volume region in the nation.• Targeted Customer Focus – Infectious Disease, Surgery, Orthopedic Surgery, Hospitalists, Wound Care, Nephrologists, Emergency Department, Case Management, Hospital Administration, B2B,• Recognized by VP of Sales for participation and valued contribution within home office leadership meetings and identified training process gaps• Experience and understanding of (340b, patient flow strategies, outpatient hospital reimbursement, and Medicare Part B) enhancing customer operations• Received Certification and applied “Principles of Influence” during day to day sales management operations and during customer communications","duration":"2005 2013 8 years","duration_short":"8 years","end_date":"2013","start_date":"2005","subtitle":"Cubist Pharmaceuticals","title":"Regional Business Director"}],"url":"https://www.linkedin.com/company/cubist-pharmaceuticals"},{"company":"Eli Lilly and Company","company_id":"eli-lilly-and-company","location":"Greater New Orleans Area","positions":[{"description":"• Managed 9-10 sales representatives promoting specialty biotech products (Xigris & ReoPro) to: Critical Care, Pulmonary, Surgery, Cardio- Interventionalist, Infectious Disease, Hospital Administration, Pharmacy, in the ICU & Cardiovascular Cath Lab ensuring a better clinical understanding of products and cost benefits to hospital administration • Attained consistent 12 Quarters, top 33% national ranking as sales team,• Facilitated promotion of 2 representatives to greater responsibility within the organization creating other opportunities for future development candidates (Medical Liaison, District Sales Manager)","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Eli Lilly and Company","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/eli-lilly-and-company"},{"company":"Sanofi","company_id":"sanofi","location":"Greater Philadelphia Area","positions":[{"description":"• Managed 10 Representatives, Target Customer – Orthopedic Surgery, promoted Hyalgan in preparation for new product Arixtra, resulting in expanded product line","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Sanofi","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"Johnson & Johnson","company_id":"johnson-&-johnson","location":"Raritan, New Jersey","positions":[{"description":"Integrated and coordinated marketing, marketing finance, and clinical affairs processes for a more efficient and strategic approach which leveraged resources and efforts for future growth • Supported special projects such as new product launches, managed production process of quarterly sales materials, reducing redundancies and identifying unused resources.","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Johnson & Johnson","title":"Project Manager - Sales & Marketing"}],"url":"https://www.linkedin.com/company/johnson-&-johnson"},{"company":"Ortho-McNeil Pharmaceutical","company_id":"ortho-mcneil-pharmaceutical","location":null,"positions":[{"description":"• Manage 8 – 10 sales representatives, targeting hospitals with IV antibiotic (Levaquin) and analgesic (Ultram), resulting in Top Tier first place performance• Identified potential developmental sales management candidates and facilitated development through workshops• Directed promotion of 4 territory managers (2 Hospital Account Managers, 1 Specialty Representative, 1 District Sales Manager) creating other opportunities for future developmental candidates","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"Ortho-McNeil Pharmaceutical","title":"District Sales Manager"},{"description":"• Promoted women’s health care products, antibiotics, analgesics, to Ob-Gyn, GP/FP, Urologists, Retail & Hospital Pharmacy, Pain Specialists and impacted company by converting territory market from competitor stronghold to Ortho-McNeil dominant stronghold","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"Ortho-McNeil Pharmaceutical","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/ortho-mcneil-pharmaceutical"}]', '["“Paul is one of the hardest working reps I have had the pleasure to work with! He is always very focused and astute to work with other reps to help them achieve goals for the company and his customers love him. I would say that he will be a great assets for any company!!”","“It is my privilege to recommend Paul Broussard for sales leadership roles and provide a brief synopsis of his leadership skills, business acumen and personal character. It has been a pleasure to work with Paul on numerous projects at Cubist and The Medicines Company and be a student of his leadership training. Paul is well versed and a respected contributor to many facets of the organization including training, business planning, and leadership development. Paul routinely contributed to the success of the team by proactively engaging in discussions to identify real world obstacles, potential opportunities and sharing insights to problem solve and grow business. His mentoring allowed me to further develop my own problem solving skills as well as the ability to similarly coach and lead others. Paul always ranked at the top in performance metrics including volume, market share and growth. A high performing team such as his always has a respected, trustworthy, knowledgeable and dedicated leader behind them. I appreciate how much I have learned from Paul over the course of our professional affiliations and consider him a true friend as well as brilliant business partner. I hope to have the privilege of working with or the honor of working for Paul in the future. Shannon Moritz”"]'] User: ['PAUL BROUSSARD', 'I am a results focused professional with demonstrated success in hospital and out-patient sales, sales strategies and leadership development. I have delivered value to each organization and individuals by being action-oriented and results driven with exceptional business acumen and effective time and territory management abilities. I am decisive, with strong analytical skills, sound judgment and initiative. I have been recognized for work ethic, contribution to organization beyond immediate responsibility, positive attitude and interpersonal communications skills.', 'Regional Account Manager at United Health Care / Optum-Briova Specialty Pharmacy', 'United Health Care / Optum-Briova Specialty Pharmacy', '[{"company":"United Health Care / Optum-Briova Specialty Pharmacy","company_id":null,"location":"Mississippi, United States","positions":[{"description":"Support and grow specialty pharmacy business through sales, service support, education, and relationship development with key accounts. Integral to success is team development.","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"United Health Care / Optum-Briova Specialty Pharmacy","title":"Regional Account Manager"}],"url":""},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":"Louisian, Mississippi","positions":[{"description":"• Identify growth opportunities in Hepatitis C market, work closely with internal and external cross-functional teams, develop strategy and execute tactics that will increase market growth in untapped, underserved HCV markets.• Target audience focus on accounts and patients with inherent barriers to care (under diagnose, low literacy, underserved communities (Federally Qualified Health Center, FQHC).Proven successful partnership with cross-functional team members (3 of 5 winning Presidents Award).","duration":"2018 Jul 2019 1 year","duration_short":"1 year","end_date":"Jul 2019","start_date":"2018","subtitle":"Gilead Sciences","title":"Community Specialist / Market Development Consultant"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"The Medicines Company","company_id":"the-medicines-company","location":"","positions":[{"description":"Directed hospital and out-patient sales team (11) and operations, resulting in positive sales growth. Only team with 100% goal attainment in nation (Orbactiv / Minocin). Product focus Cardio: Angiomax, Cleviprex, Infectious Disease: Orbactiv, Analgesic: Ionsys. Multiple project management focus groups, certified Out-Patient reimbursement, value-based payments, health economics.","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"The Medicines Company","title":"Engagement Partner (Region Business Director)"}],"url":"https://www.linkedin.com/company/the-medicines-company"},{"company":"P Broussard Healthcare Consulting","company_id":null,"location":"The LaSalle Group, Dallas, Tx.","positions":[{"description":"Focus: developing strategy and tactics that will facilitate goal attainment. Emphasis on pharmaceuticals and assisted living. Was hired by The LaSalle Group as Assistant Vice President - Start Up. Focus: liaison between construction and operations of new memory care assisted living facilities. Coordinated 10 new assisted living communities come on line and ready for marketing and new residents.","duration":"Jan 2014 Aug 2014 8 months","duration_short":"8 months","end_date":"Aug 2014","start_date":"Jan 2014","subtitle":"P Broussard Healthcare Consulting","title":"Owner Operator"}],"url":""},{"company":"Cubist Pharmaceuticals","company_id":"cubist-pharmaceuticals","location":"Greater New Orleans Area","positions":[{"description":"• Directed / Managed hospital and out-patient sales team (9-10) and operations for South Central Region, resulting in positive sales growth consistently• Mentored Most recent hire resulting in top tier performance: Presidents Club • Additional Team member top tier sales performance 2010 Presidents Club recipient• Facilitated three promotions within last 4 years (National Accounts, Region Reimbursement Specialist, Home Office Sales Training Manager)• Oversaw the development and growth of the 4th most successful dollar volume region in the nation.• Targeted Customer Focus – Infectious Disease, Surgery, Orthopedic Surgery, Hospitalists, Wound Care, Nephrologists, Emergency Department, Case Management, Hospital Administration, B2B,• Recognized by VP of Sales for participation and valued contribution within home office leadership meetings and identified training process gaps• Experience and understanding of (340b, patient flow strategies, outpatient hospital reimbursement, and Medicare Part B) enhancing customer operations• Received Certification and applied “Principles of Influence” during day to day sales management operations and during customer communications","duration":"2005 2013 8 years","duration_short":"8 years","end_date":"2013","start_date":"2005","subtitle":"Cubist Pharmaceuticals","title":"Regional Business Director"}],"url":"https://www.linkedin.com/company/cubist-pharmaceuticals"},{"company":"Eli Lilly and Company","company_id":"eli-lilly-and-company","location":"Greater New Orleans Area","positions":[{"description":"• Managed 9-10 sales representatives promoting specialty biotech products (Xigris & ReoPro) to: Critical Care, Pulmonary, Surgery, Cardio- Interventionalist, Infectious Disease, Hospital Administration, Pharmacy, in the ICU & Cardiovascular Cath Lab ensuring a better clinical understanding of products and cost benefits to hospital administration • Attained consistent 12 Quarters, top 33% national ranking as sales team,• Facilitated promotion of 2 representatives to greater responsibility within the organization creating other opportunities for future development candidates (Medical Liaison, District Sales Manager)","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Eli Lilly and Company","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/eli-lilly-and-company"},{"company":"Sanofi","company_id":"sanofi","location":"Greater Philadelphia Area","positions":[{"description":"• Managed 10 Representatives, Target Customer – Orthopedic Surgery, promoted Hyalgan in preparation for new product Arixtra, resulting in expanded product line","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Sanofi","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"Johnson & Johnson","company_id":"johnson-&-johnson","location":"Raritan, New Jersey","positions":[{"description":"Integrated and coordinated marketing, marketing finance, and clinical affairs processes for a more efficient and strategic approach which leveraged resources and efforts for future growth • Supported special projects such as new product launches, managed production process of quarterly sales materials, reducing redundancies and identifying unused resources.","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Johnson & Johnson","title":"Project Manager - Sales & Marketing"}],"url":"https://www.linkedin.com/company/johnson-&-johnson"},{"company":"Ortho-McNeil Pharmaceutical","company_id":"ortho-mcneil-pharmaceutical","location":null,"positions":[{"description":"• Manage 8 – 10 sales representatives, targeting hospitals with IV antibiotic (Levaquin) and analgesic (Ultram), resulting in Top Tier first place performance• Identified potential developmental sales management candidates and facilitated development through workshops• Directed promotion of 4 territory managers (2 Hospital Account Managers, 1 Specialty Representative, 1 District Sales Manager) creating other opportunities for future developmental candidates","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"Ortho-McNeil Pharmaceutical","title":"District Sales Manager"},{"description":"• Promoted women’s health care products, antibiotics, analgesics, to Ob-Gyn, GP/FP, Urologists, Retail & Hospital Pharmacy, Pain Specialists and impacted company by converting territory market from competitor stronghold to Ortho-McNeil dominant stronghold","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"Ortho-McNeil Pharmaceutical","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/ortho-mcneil-pharmaceutical"}]', '["“Paul is one of the hardest working reps I have had the pleasure to work with! He is always very focused and astute to work with other reps to help them achieve goals for the company and his customers love him. I would say that he will be a great assets for any company!!”","“It is my privilege to recommend Paul Broussard for sales leadership roles and provide a brief synopsis of his leadership skills, business acumen and personal character. It has been a pleasure to work with Paul on numerous projects at Cubist and The Medicines Company and be a student of his leadership training. Paul is well versed and a respected contributor to many facets of the organization including training, business planning, and leadership development. Paul routinely contributed to the success of the team by proactively engaging in discussions to identify real world obstacles, potential opportunities and sharing insights to problem solve and grow business. His mentoring allowed me to further develop my own problem solving skills as well as the ability to similarly coach and lead others. Paul always ranked at the top in performance metrics including volume, market share and growth. A high performing team such as his always has a respected, trustworthy, knowledgeable and dedicated leader behind them. I appreciate how much I have learned from Paul over the course of our professional affiliations and consider him a true friend as well as brilliant business partner. I hope to have the privilege of working with or the honor of working for Paul in the future. Shannon Moritz”"]']### Assistant: The agent's job is to manage key accounts and support growth in the specialty pharmacy business, and today the agent is reaching out to the user to discuss potential sales strategies and explore partnership opportunities.
### Human: Agent: ['Tina Thaxton', 'Specialties: Active Directory, adobe, business intelligence, customer relations, customer satisfaction, customer service, database administration, diagnosis, Front Page, ITIL, meeting facilitation, Microsoft access, Microsoft excel, Microsoft office 2000/2003/2007, Microsoft outlook, Microsoft power point, Microsoft publisher, Microsoft word, networking, problem solving, transact SQL,', 'Business Intelligence Developer at Mental Health Cooperative', 'Mental Health Cooperative', '[{"company":"Mental Health Cooperative","company_id":"mental-health-cooperative","industry":"Mental Health Care","location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"Nov 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Mental Health Cooperative","title":"Business Intelligence Developer"}],"url":"https://www.linkedin.com/company/mental-health-cooperative"},{"company":"Onora Group","company_id":"onora-group","location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"Onora Group","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/onora-group"},{"company":"PatientFocus","company_id":"patientfocus","location":"Greater Nashville Area, TN","positions":[{"description":"Created database and schema objects including tables, indexes, stored procedures and functions as a part of a migration initiative.Performed root cause analysis on failures, resolved any performance related issues and queries.Created and maintained SSRS reports.Wrote elaborate SQL queries that formatted customer data to meet the requirements to be insertedinto the platform.Reviewed and documented the client extract process for each client during the on-boarding processEnsured seamless transition for each client during the migration to the new platform.Responsible for all activities related to uploading data into salesforce.com.Retrieved SalesForce data using SOQL to provide data analysis to the finance and Implementationteams.Responsible for all data manipulation and exporting of data using SalesForce Data Loader.","duration":"May 2017 Jan 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2020","start_date":"May 2017","subtitle":"PatientFocus","title":"Business Intelligence Developer"}],"url":"https://www.linkedin.com/company/patientfocus"},{"company":"HireRight","company_id":"hireright","location":"Nashville, TN","positions":[{"description":"• Design, Develop, Promote and Maintain Business Object Universes and Web Intelligence reports• Create complex reports including sub-reports, specialized formulas, cross-tabs and graphs• Develop and Maintain the Webi and Universe reporting standards• Maintain version control of reports and universes across the Dev, Test, Stage and Production environments• Develop and Maintain ETL job for a faxing process using SAP Data Services• Develop and Maintain Testing Policies and Procedures for all Data Services and Business Intelligence development• Communicate, as needed, with internal and external customers to determine the requirements for the project• Generate complex ad-hoc reports using T-SQL• Create and execute test cases to test the accuracy, functionality and efficiency of the ETL Job, Universe and/or report","duration":"Jun 2013 Apr 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 2017","start_date":"Jun 2013","subtitle":"HireRight","title":"Business Intelligence Engineer"}],"url":"https://www.linkedin.com/company/hireright"},{"company":"Kroll Background America, Inc.","company_id":"kroll-background-america-inc","location":null,"positions":[{"description":"• Maintain and provide Tier 3 support for the legacy applications• Design and develop new ASP.Net MVC web applications• Support legacy integrations with multiple clients and vendors• Refactor and develop new functionalities for the existing legacy web applications using C# and ColdFusion• Add security to the existing application frameworks• Responsible for the creation and modification of all stored procedures and database queries","duration":"Jun 2010 Jun 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2013","start_date":"Jun 2010","subtitle":"Kroll Background America, Inc.","title":"Software Engineer"},{"description":"• Assist network users with connectivity, printing and user access issues• Ensure successful implementation of new accounts• Acts as an escalation point for immediate problem diagnosis and escalate to appropriate department if immediate resolution is not available• Create and Run statistical metrics of helpdesk activity• Create and Promote Business Intelligence reports to production• Manage weekly change control meetings and notify the business of any changes","duration":"Aug 2007 Jun 2010 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2010","start_date":"Aug 2007","subtitle":"Kroll Background America, Inc.","title":"Service Desk Supervisor"},{"description":"• Provided pre-employment and background screenings from local, state, and federal government databases• Analyzed reports and compare various identifiers to determine history of background• Performed the necessary training and cross-training of new employees• Monitored the help ticket system for one of the largest Kroll clients• Assisted in providing excellent customer service • Worked with vendors to ensure the accuracy of the information being provided• Utilized problem solving skills to obtain needed information for customers","duration":"Dec 2002 Aug 2007 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2007","start_date":"Dec 2002","subtitle":"Kroll Background America, Inc.","title":"Database Researcher"}],"url":"https://www.linkedin.com/company/kroll-background-america-inc"},{"company":"Bank of America","company_id":"bank-of-america","location":"","positions":[{"description":"Responsible for processing customer transactionsMaintained all corresponding recordsProvided customer service to individual consumersBalanced Daily work in accordance to policy and procedurePerformed transactions in a professional manner to build customer confidence and trustPromoted consumer products and servicesResolved basic service issues or refer to appropriate associate to guarantee customer satisfaction and retention Responsible for processing customer transactionsMaintained all corresponding recordsProvided customer service to individual consumersBalanced Daily work in accordance to policy and procedurePerformed transactions in a professional manner to build customer confidence and trustPromoted consumer products and servicesResolved basic service issues or refer to appropriate associate to guarantee customer satisfaction and retention","duration":"May 1998 Dec 2002 4 years 8 months","duration_short":"4 years 8 months","end_date":"Dec 2002","start_date":"May 1998","subtitle":"Bank of America","title":"Teller II"}],"url":"https://www.linkedin.com/company/bank-of-america"}]', '["Julia Martinson “I had worked with Tina on Business Intelligence projects and was really impressed by her dedication and knowledge, she has analytical skills, understands very well both users needs and requirements and technical details of the solutions. Tina is fast learner, she quickly picks up new techniques and tools. She had worked on multiple project ranging from data cleanup and loading to modeling and visual presentations, and was key part of the success of these projects. We could always rely on Tina\'s attention to details and deep understanding of the business domain and technical implementation. Tina is great asset in the field of Business Intelligence and she is also a pleasure to work with. ”","Dan Salmon “Tina and I worked together on a number of projects and global migrations. Tina was always willing and very able to help out with any issues that needed to be resolved and always fulfilled her assigned responsibilities. In most cases, she would exceed what had been asked of her. Tina\'s level of customer satisfaction is exemplary and she would be a great asset to any organization.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide business intelligence solutions, and today the user is reaching out to the agent because they need assistance in planning and managing a high-profile event for their healthcare organization.
### Human: Agent: ['Kim Craven', 'With extensive experience in B2B, B2C, higher education, non-profit and state agency work, I thrive on developing strategically-focused communication campaigns that raise awareness, educate and engage. Employing research and data, I create multi-channel, multi-lingual programs – to connect with diverse populations – to educate, to shift perceptions, to activate new behaviors, and strengthen communities. Clients rely on me for comprehensive marketing campaigns which incorporate brand development; design thinking and consensus-building, and a well-informed mix of digital, emerging and traditional media tactics. My work spans from conceptual development through execution and reporting. My passion lies in crafting programs that elevate important societal issues and sustainability.', 'Principal at CSG Communications Inc. (formerly Creative Services Group LLC)', 'CSG Communications Inc. (formerly Creative Services Group LLC)', '[{"company":"CSG Communications Inc. (formerly Creative Services Group LLC)","company_id":null,"location":"Madison, Connecticut, United States","positions":[{"description":"January 2021 – Creative Services Group LLC is now CSG Communications Inc. Everything else remains the same. January 2021 – Creative Services Group LLC is now CSG Communications Inc. Everything else remains the same.","duration":"Jan 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jan 2021","subtitle":"CSG Communications Inc. (formerly Creative Services Group LLC)","title":"Principal"}],"url":""},{"company":"CSG \| Creative Services Group","company_id":null,"location":"Madison, CT 06443","positions":[{"description":"I develop marketing communications programs and branding initiatives that establish brands, improve UX and UI, raise awareness, educate and motivate. I research perceptions and use those insights to develop strategies that make connections, expand reach and appreciation.Currently, my clients work in education, healthcare, manufacturing, sustainability, and child and family well-being – corporations, non-profit organizations, and state agencies. My strength lies in understanding the nuances of your particular work, vision, and goals. Then executing an innovative strategy that makes the most of your budget and achieves your goals. I am the consummate professional, bringing the latest tools and insightful talent to every engagement. I revel in the work that I do, and the people I get to know through this work.","duration":"May 1991 Jan 2021 29 years 9 months","duration_short":"29 years 9 months","end_date":"Jan 2021","start_date":"May 1991","subtitle":"CSG \| Creative Services Group","title":"President"}],"url":""},{"company":"Lyme Academy College of Fine Arts","company_id":"lyme-academy-college-of-fine-arts","location":"Old Lyme, CT","positions":[{"description":"As the Director of Communications for this independent Art College, I facilitated a brand exploration process to clarify the brand and unify the faculty, staff, and community in understanding the unique value proposition that Lyme College provides. Through this branding work and clarification of the brand persona, I was able to then advance their marketing efforts successfully increasing fall applications by 40%. As the Director of Communications for this independent Art College, I facilitated a brand exploration process to clarify the brand and unify the faculty, staff, and community in understanding the unique value proposition that Lyme College provides. Through this branding work and clarification of the brand persona, I was able to then advance their marketing efforts successfully increasing fall applications by 40%.","duration":"Jun 2008 Apr 2009 11 months","duration_short":"11 months","end_date":"Apr 2009","start_date":"Jun 2008","subtitle":"Lyme Academy College of Fine Arts","title":"Director of Communications"}],"url":"https://www.linkedin.com/company/lyme-academy-college-of-fine-arts"},{"company":"Hughes Design","company_id":null,"location":"","positions":[{"description":"As Vice President at Hughes Design I serviced marquee clients such as PepsiCo, Pepperidge Farm, General Foods, Procter & Gamble and AT&T; sourced new talent, managed staff, directed projects from client interface through design and production and final delivery and approval. As Vice President at Hughes Design I serviced marquee clients such as PepsiCo, Pepperidge Farm, General Foods, Procter & Gamble and AT&T; sourced new talent, managed staff, directed projects from client interface through design and production and final delivery and approval.","duration":"Apr 1983 Aug 1989 6 years 5 months","duration_short":"6 years 5 months","end_date":"Aug 1989","start_date":"Apr 1983","subtitle":"Hughes Design","title":"Vice President"}],"url":""},{"company":"Tennis Magazine","company_id":"tennis-magazine","location":"","positions":[{"description":"","duration":"1981 1983 2 years","duration_short":"2 years","end_date":"1983","start_date":"1981","subtitle":"Tennis Magazine","title":"Assistant Art Director"}],"url":"https://www.linkedin.com/company/tennis-magazine"}]', '["Gary Wnek “Kim is the consummate profession whom I have been privileged to work with for a number of years as a partner vendor. She is extremely knowledgeable on all aspects of print, design and marketing who utilizes that to create winning strategies for her clients. Yet, even with her vast experience, she is collaborative and always open to suggestions thus making for a winning and successful partnership. Kim and I have worked together on many projects and her creative energy and insights always make it a positive and productive experience. Additionally, as past president of the CT AIGA she knows everybody in the design and creative community and has been an incredible networking resource and friend. ”","Christian LoGrasso “I’ve been fortunate enough to work with Kim through our involvement in AIGA Connecticut, where we both served on the Board of Directors, and ultimately each served a term as Chapter President. I can attest that Kim is a strong leader. She is a master at balancing the role of both leader and moderator, always having a clear sense of what needs to be done, all the while, ensuring the voices at the table are heard and valued. Her work ethic is admirable, setting the bar for collaborators (and aspiring leaders) at the table with her. And perhaps most importantly, even though she has achieved much success in her career, she places a high value on respect and courtesy. Kim is a phenomenal designer, creative thinker and a leader. The individuals and organizations that are lucky enough to work with her will find find tremendous value in her talent. ”"]'] User: ['Anna Chen', 'Experienced Senior Marketing Manager with over 9 years of demonstrated history in developing and executing strategic marketing plans. Accomplished in driving growth and market leadership through strategy, analytics and digital marketing for B2B. Specialized in working multiple brands in the corporate industry with skills in digital marketing, project management, planning & strategy, web design, HTML, media (including digital, print, social), content through thought leadership and creating brand awareness.', 'Senior Marketing Manager at KROST', 'KROST', '[{"company":"KROST","company_id":"krostcpas&consultants","industry":"Accounting","location":null,"positions":[{"description":"• Responsible in leading and implementing marketing tactics across several functional areas of marketing including brand, web design, digital and print media, public relations, analytics, thought leadership, social media marketing, webinars, conferences, and marketing strategies.• Develop and execute data-driven strategies to support each line of service and drive the corporate brand• Management of marketing team and day-to-day project management• Played an integral role of company re-brand with a complete in-house design of logo, new website and company stationary. • Digital marketing specializing in design, content, website development and software integration.","duration":"Jan 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jan 2020","subtitle":"KROST","title":"Senior Marketing Manager"},{"description":"","duration":"Oct 2017 Jan 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2020","start_date":"Oct 2017","subtitle":"KROST","title":"Marketing Manager"},{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"KROST","title":"Senior Marketing Coordinator"},{"description":"","duration":"Oct 2013 Oct 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2015","start_date":"Oct 2013","subtitle":"KROST","title":"Marketing Coordinator"},{"description":"","duration":"Jul 2012 Oct 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2013","start_date":"Jul 2012","subtitle":"KROST","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/krostcpas&consultants"},{"company":"KBKG - Tax Credits, Incentives & Cost Recovery","company_id":"kbkg","location":null,"positions":[{"description":"• Spearheading conferences and events, budgeting• Project and team management• Curating marketing plans and analysis","duration":"Jan 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jan 2020","subtitle":"KBKG - Tax Credits, Incentives & Cost Recovery","title":"Senior Marketing Manager"},{"description":"• Website Designer and content Manager for all Email, Direct, Mass and Social Marketing• Project Management• Copywriting/Editing for all top industry news, tax insights, marketing campaigns, etc.• Brand strategy and compliance• Database management• Development & promotion of Webinar courses on Tax credit subjects such as Cost Segregation, Research and Development Tax Credit, Green Building Tax Incentives, Tangible Repair Regulations, and Employment Tax Credits.","duration":"Oct 2017 Jan 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2020","start_date":"Oct 2017","subtitle":"KBKG - Tax Credits, Incentives & Cost Recovery","title":"Marketing Manager"},{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"KBKG - Tax Credits, Incentives & Cost Recovery","title":"Senior Marketing Coordinator"},{"description":"","duration":"Oct 2013 Oct 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2015","start_date":"Oct 2013","subtitle":"KBKG - Tax Credits, Incentives & Cost Recovery","title":"Marketing Coordinator"},{"description":"","duration":"Jul 2012 Oct 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2013","start_date":"Jul 2012","subtitle":"KBKG - Tax Credits, Incentives & Cost Recovery","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/kbkg"},{"company":"California State University-Los Angeles","company_id":"california-state-university-los-angeles","location":"Police Station","positions":[{"description":"Run Justice Data Interface Controller System (JDIC), Automated Records Management System (ARMS), and Laser Fiche system to archive files process citations and reports into the police database and compile monthly analytical reports. • Work with Laser Fiche system to archive files and Automated Records Management System (ARMS) to process citations and reports into the police database • Ablility to apply and interpret federal, state and local laws• Work along side internal and external Law Enforcement Agencies, Insurance companies and Chief of Police with confidential documents","duration":"Jun 2009 Jul 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2012","start_date":"Jun 2009","subtitle":"California State University-Los Angeles","title":"Public Safety - Records Specialist"}],"url":"https://www.linkedin.com/company/california-state-university-los-angeles"},{"company":"Kirby Company","company_id":"kirby-company","location":"","positions":[{"description":"Direct Marketing and Sales for Kirby Company that sold luxury vacuums worldwide. Direct Marketing and Sales for Kirby Company that sold luxury vacuums worldwide.","duration":"Dec 2008 May 2009 6 months","duration_short":"6 months","end_date":"May 2009","start_date":"Dec 2008","subtitle":"Kirby Company","title":"Client Relations Specialist"}],"url":"https://www.linkedin.com/company/kirby-company"},{"company":"Luchilles Financial Solutions","company_id":null,"location":"","positions":[{"description":"• Licensed by the State of California to provide Health and Accidental Insurance (License # 0G25199)• Financial analyst for benefit analysis of individual insurance coverages, boost sales of Western Reserved Life (WRL) insurance, and played a role in the recruitment of new members for company growth. • Licensed by the State of California to provide Health and Accidental Insurance (License # 0G25199)• Financial analyst for benefit analysis of individual insurance coverages, boost sales of Western Reserved Life (WRL) insurance, and played a role in the recruitment of new members for company growth.","duration":"Jun 2008 Jan 2009 8 months","duration_short":"8 months","end_date":"Jan 2009","start_date":"Jun 2008","subtitle":"Luchilles Financial Solutions","title":"Junior Financial Analyst & Business Development Coordinator"}],"url":""}]', '["Monica Cordeiro “Anna is an experienced manager who truly cares about her team and end results. She’s dedicated and continues to go the extra mile to meet project deadlines. Anna is bright and has tremendous industry knowledge with great ideas that only adds value to her team. Her ability to connect with people makes her an asset and a pleasure to work with every day. ”","Rusty Grafman “Anna is a truly dynamic employee who is capable of taking on nearly any challenge, learning any new technology, developing a strategy and implementing the strategy across an organization that is often known as being made up of difficult and diverse personalities. In a world where data carries so much value, Anna has found a way to maximize the data to show where the true ROI lies. ”"]']### Assistant: The agent's job is to develop and execute data-driven marketing strategies, while the user is reaching out to the agent because they need assistance in planning a comprehensive digital marketing campaign to drive brand awareness and market leadership for their corporate brand.
### Human: Agent: ['Christopher Luttig', 'I personally believe in starting a project on a piece of paper with a pen, pencil or markers. I grew up with a traditional art background and I still feel the truest and best design comes from sketching and developing in a multi-level process. Throughout my career, I have always tried to ensure that the passion and enthusiasm for my work has shone through. Despite my success as an freelance designer, I have found that it is through a team that I have achieved my greatest potential. I have learned that having a platform to question and develop ideas harnesses greater creativity - although realizing creative inspiration doesn’t come without its obstacles! Obstacles such as time management and working to tight deadlines are important in any industry, but the foundations and biggest challenges of design lie in communication. In all my work, I have relished these challenges and used them to fuel my ambition and maintain my own high standards.', 'Creative Illustrator', 'Blandaid Design', '[{"company":"Blandaid Design","company_id":"blandaid-design","industry":"Graphic Design","location":"Rockford, Illinois Area","positions":[{"description":"Clients: New York Yankees, The New York Yankees Foundation, Blain\'s Farm & Fleet, Acculynx, Mastercraft, Testors, Wembley Magpies-Australia, Extreme Fitness, Milton Family Recreation, The Joynt, NBC Chicago, JenChicago, 85 Bears-Super Silver Celebration, Generation 3 Media, Rockford BMX, The Red Shed, Rock and Soul, Roomtagz, University of Tennessee-at Martin• Leverage client management experience and design skill to define project needs, create action plans, and develop effective graphic and marketing solutions• Inspire client trust through creative teamwork, attention to detail, and rapid turnaround• Increase client market share, sales, and brand recognition through superior communication and research","duration":"Jan 2008 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Jan 2008","subtitle":"Blandaid Design","title":"Founder"}],"url":"https://www.linkedin.com/company/blandaid-design"},{"company":"Stateline Sports Group","company_id":null,"location":"Machesney Park, IL","positions":[{"description":"• Manage print, apparel and interactive design projects• Prioritize and delegate projects• Present work to High School & College Athletic Directors and Sports Information Directors• Organize and direct data collection with Sharefile• Concept development, brand development• Create campaigns for print and electronic media, web site design, direct mail, stationery systems, marketing collateral, brochures • Manage print, apparel and interactive design projects• Prioritize and delegate projects• Present work to High School & College Athletic Directors and Sports Information Directors• Organize and direct data collection with Sharefile• Concept development, brand development• Create campaigns for print and electronic media, web site design, direct mail, stationery systems, marketing collateral, brochures","duration":"Dec 2014 Mar 2020 5 years 4 months","duration_short":"5 years 4 months","end_date":"Mar 2020","start_date":"Dec 2014","subtitle":"Stateline Sports Group","title":"Senior Graphic Artist"}],"url":""},{"company":"School District 205 East High School","company_id":null,"location":"Rockford, Illinois Area","positions":[{"description":"Head Varsity Baseball Coach at Rockford East High School in District 205. Lead baseball team to the first conference title in 22 years and first conference title for Rockford East in 20 years. 2018 NIC10-Conference Baseball Champions2018 NIC10-Coach of the Year2018 All-Star Preps Best of Rock River Valley-Coach of the Year Head Varsity Baseball Coach at Rockford East High School in District 205. Lead baseball team to the first conference title in 22 years and first conference title for Rockford East in 20 years. 2018 NIC10-Conference Baseball Champions2018 NIC10-Coach of the Year2018 All-Star Preps Best of Rock River Valley-Coach of the Year","duration":"Nov 2015 Jun 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2019","start_date":"Nov 2015","subtitle":"School District 205 East High School","title":"Head Varsity Baseball Coach"}],"url":""},{"company":"Stateline Generals Travel Baseball","company_id":null,"location":"Machesney Park, IL","positions":[{"description":"Stateline Generals Baseball is a highly competitive, youth baseball organization which is committed to the highest level of baseball. The Generals compete in major baseball 9U to 18U “showcase” tournaments which include some of the best teams and players from across the country. • Oversee all facets of Baseball Operations for the Stateline Generals, which includes hiring and educational training of all Generals coaches, Assisting players in the recruiting process, and reporting to the Stateline Sports Board of Directors.• Provide private instructions on an individual, group, and team basis for baseball for ages 9U through current college Division 1 pitchers.• Developed the Stateline Generals workout program that focus on strength gain, increased performance, functional training, injury prevention• Order all team equipment needs, apperal, uniforms, and equipment as well as organizational advertising/marketing and website design. • In the last 4 years our coaching staff have placed 40+ players in college baseball programs from Division 1 to junior college.","duration":"Jun 2015 Aug 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2018","start_date":"Jun 2015","subtitle":"Stateline Generals Travel Baseball","title":"Head of Player Development"}],"url":""},{"company":"Rockford Riverhawks Travel Baseball","company_id":null,"location":"Loves Park, IL","positions":[{"description":"","duration":"2012 Sep 2015 3 years","duration_short":"3 years","end_date":"Sep 2015","start_date":"2012","subtitle":"Rockford Riverhawks Travel Baseball","title":"Head of Player Development"}],"url":""},{"company":"The Rock River Times","company_id":"the-rock-river-times","location":"Rockford, Illinois Area","positions":[{"description":"• Responsible for managing a 7 person advertising sales team• Met with potential clients to discuss products and services as well as advertising needs and goals• Presented advertising campaigns to client for approval or adjustment• Followed up with clients to determine the success of the advertising campaigns• Studied competitors\' products and services along with their advertisements to create the best campaign• Tracked sales, scheduled ad runs, prepared reports for each client• Negotiated local yearly contracts and National Advertiser Rates• Worked with law firms to place and track all legal filings and foreclosures in the newspaper for courtdocumentation","duration":"Feb 2011 Dec 2014 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2014","start_date":"Feb 2011","subtitle":"The Rock River Times","title":"Advertising Sales Manager & Legal Editor"}],"url":"https://www.linkedin.com/company/the-rock-river-times"},{"company":"Axis Media","company_id":null,"location":"Cherry Valley, IL","positions":[{"description":"• Work with client to produce sports publications• Prioritize and delegate projects• Present work to clients• Print advertising layout design• Marketing & Tradeshow graphics• Design sales sheets and annual reports, new product development, direct mail, trade show graphics, stationery systems, marketing collateral, brochures, illustrations, print production, cutting, binding, scoring, etc... • Work with client to produce sports publications• Prioritize and delegate projects• Present work to clients• Print advertising layout design• Marketing & Tradeshow graphics• Design sales sheets and annual reports, new product development, direct mail, trade show graphics, stationery systems, marketing collateral, brochures, illustrations, print production, cutting, binding, scoring, etc...","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"Axis Media","title":"Marketing Graphic Designer"}],"url":""},{"company":"Beloit Daily News","company_id":null,"location":"","positions":[{"description":"• Concept and design special section artwork• Design spec-ads and special event graphics for outside sales department • Concept and design special section artwork• Design spec-ads and special event graphics for outside sales department","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Beloit Daily News","title":"Creative Marketing Designer"}],"url":""},{"company":"Pittsburgh Pirates","company_id":"pittsburgh-pirates","location":"","positions":[{"description":"Minor League Baseball Pitcher. Drafted in the 1997 Amateur Baseball Draft out of the University of Evansville,IN. Minor League Baseball Pitcher. Drafted in the 1997 Amateur Baseball Draft out of the University of Evansville,IN.","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Pittsburgh Pirates","title":"Professional Baseball Player"}],"url":"https://www.linkedin.com/company/pittsburgh-pirates"}]', '["Richard Spanton Jr “Chris is a fantastic artist with cutting edge paper and computerized graphic skills. He fundamentally understands the needs of my company and our marketing objectives. I recommend him to anyone who wishes for top notch graphic design. Rich Spanton”","David Griffith “I recommend Chris Luttig of Bland-Aid Design Group with enthusiasm. His constant quest to learn, adapt and apply professional lessons proves out his ability to be an active individual contributor and participant on any team. We worked together on a large event, the Social Media Bootcamp, and I was simply blown away impressed by his talent. He\'s a baseball enthusiast so I guess the only way to call it was that he hit a Home Run! Chris is an energetic worker who displays a sincere desire to help others. I highly recommend Chris Luttig, and if you ever get a chance to work with him you will know exactly what I mean.”"]'] User: ['Robert Hackman', 'Passionate marketing professional with over 15 years of measurable accomplishments, strong product marketing knowledge and proven strategist• Expert in integrated multi-channel marketing campaigns and new product launches• Product geek who can translate “Engineering Speak” to Creatives and Executives alike• History of communicating complex technical information into an exciting marketing message• Experience planning future products with Advanced Planning, Engineering and Design• Proven talent, selling through ideas in corporate environment that create buzz and awareness• Hands-on experience creating new corporate processes', 'Product Strategy Team Lead, Director Product Strategy at Designory', 'The Designory', '[{"company":"The Designory","company_id":"the-designory","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2002","subtitle":"The Designory","title":"Product Strategy Team Leader/Diector Product Strategy"},{"description":"The Designory, Inc., (Division of Omnicom Group)1- Product Strategy Team Leader 2007-Present:Responsible for the product strategy of Infiniti Global advertising, across all global markets and creative agencies. Establish future brand and product direction. Work with Engineering and Design to learn about future projects, document and present findings to entire organization. Translate complex automotive technologies into consumer friendly soundbites for Marketing, Sales and PR. Oversee CAD development, global advertising production and manage the Infiniti Product Information Department.• Redesigned internal launch communication process with R&D, Design, Product Planning and Marketing via three-year fact finding launch mission• Created one central source for vehicle production services for all creative agencies, savingmoney, streamlining the process and standardizing the look of the product in advertising• Standardized product specifications, nomenclature and disclaimers for all forms of marketing• Set up a “virtual garage” plan to create and maintain CAD assets for all Infiniti models2- Senior Product Specialist 2002-2007:Accountable for the collateral materials (brochures) for Mercedes-Benz USA. Studied “White Papers” for new product launches. Participated in “Teach to Teachers” Sales Training programs. Worked with U. S. Product Planners to create product stories focused around new technologies. Created all the specifications tables and product nomenclature for the brochures. In charge of photo shoot vehicles and conversation parts to make product correct vehicles for all photo shoots.• Produced all MBUSA retail collateral • Wrote Sales Training – Sales Presentation Guides for multiple models and overall technologies• Envisioned and sold through “Mercedes-Benz Firsts” brochure. Covering technologies from 1886 first car, 1997 Brake Assist, 2000 Distronic adaptive cruise control to 2002 PRE-SAFE.","duration":"2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2002","subtitle":"designory","title":"Director Product Strategy"}],"url":"https://www.linkedin.com/company/the-designory"},{"company":"Deutsch Advertising","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Developed integrated national advertising for Mitsubishi Motor Sales through the analysis of consumer trends, focus groups and product research. Wrote and presented quarterly business plans that included local promotional opportunities, media recommendations, creative updates and line-itemed budgets. Implemented Customer Relationship Management strategies for the collateral, direct and interactive departments. Hired, developed and evaluated four Account Executives and a Coordinator. Responsible for a multi-million dollar budget.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Deutsch Advertising","title":"Management Supervisior"}],"url":""},{"company":"Moore Response Marketing","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Designed the strategy and implementation of acquisition and customer retention direct-response promotions for Mitsubishi Motor Sales. In charge of the Diamond Care parts and service loyalty-marketing program. Implemented a yearlong schedule that used strong scales of economics to turn the account profitable. Pitched and won several pieces of new Mitsubishi business. Designed the strategy and implementation of acquisition and customer retention direct-response promotions for Mitsubishi Motor Sales. In charge of the Diamond Care parts and service loyalty-marketing program. Implemented a yearlong schedule that used strong scales of economics to turn the account profitable. Pitched and won several pieces of new Mitsubishi business.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Moore Response Marketing","title":"Account Manager"}],"url":""},{"company":"Rubin Postaer and Associates","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Responsible for the product accuracy of all national and regional Honda advertising. In charge of providing valuable automotive research data to Honda and the agency. Continuously supplied brand strategies, product pricing strategies and competitive comparisons. Also worked on social, economic and industry trend analyses for future products and ad campaigns. Awarded for building strong relationship with clients. Responsible for the product accuracy of all national and regional Honda advertising. In charge of providing valuable automotive research data to Honda and the agency. Continuously supplied brand strategies, product pricing strategies and competitive comparisons. Also worked on social, economic and industry trend analyses for future products and ad campaigns. Awarded for building strong relationship with clients.","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Rubin Postaer and Associates","title":"Product Information Specialist"}],"url":""}]', '["Chad Gallion “Rob is a great strategic leader and detail-oriented product specialist. He has an outstanding ability to digest and communicate the big picture, while still juggling all the fine details and keeping everything straight. Rob also has a great sense of humor and is very easy to work alongside. I highly recommend him and applaud his excellent qualities.”","Nate Cho “Robert is one of few product specialists from the agency side that actually has in depth knowledge of Infiniti vehicles. While many others\' work were questionable, Rob\'s work were flawless and can always be depended on. I\'ve been fortunate to work with Rob on and off for the last 4 years and I cannot express the value he brings to both TDI and Infiniti!”"]']### Assistant: The agent's job is to lead the product strategy team at a marketing and advertising company. Today, the agent is reaching out to the user because they need to collaborate on developing an integrated multi-channel marketing campaign for a new product launch.
### Human: Agent: ['Teressa Scott', 'I have worked as a real estate agent since 2006 with Coldwell Banker in the toughest market ever! I have experienced success with sellers and buyers. My 20 years previous experience of operating a manufacturing business has been a tremendous influence in my public relation expertise. I have also been involved in remodeling,subcontracting,and interior decorating which tends to give me an advantage in perceiving what "could be" in a house.I have great expectations of continuing to assist in many operations of the real estate industry and being a blessing to all that I come in contact with.', 'Realtor at Coldwell Banker Manor Realty', 'Coldwell Banker Manor Realty', '[{"company":"Coldwell Banker Manor Realty","company_id":"coldwell-banker-manor-realty","industry":"Leasing Real Estate","location":null,"positions":[{"description":"Assist sellers and buyers with their real estate needs. Give tips and recommendations regarding remodeling, decorating, staging, minor repairs, and more.","duration":"Sep 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Sep 2006","subtitle":"Coldwell Banker Manor Realty","title":"Sales Agent"},{"description":"Georgia and Alabama Real Estate Agent Assisting buyers and sellers of commercial and residential properties.Providing market analysis for all types of properties.Consultation in home selling preparations.Providing information & references for mortgage lenders.","duration":"Sep 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Sep 2006","subtitle":"Coldwell Banker Manor Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/coldwell-banker-manor-realty"},{"company":"Teressa Scott/Owner/Operator","company_id":null,"location":"Georgia","positions":[{"description":"I have been a licensed cosmetologist since 1986. I operated in a shop in Pine Mountain, Ga. in 1986-1987; then began running my own business for the next 5 years. Although I still keep my CE courses and licensed current, I no longer operate a business. I do, however, continue to oblige my family and friends. :) I have been a licensed cosmetologist since 1986. I operated in a shop in Pine Mountain, Ga. in 1986-1987; then began running my own business for the next 5 years. Although I still keep my CE courses and licensed current, I no longer operate a business. I do, however, continue to oblige my family and friends. :)","duration":"1986 2015 29 years","duration_short":"29 years","end_date":"2015","start_date":"1986","subtitle":"Teressa Scott/Owner/Operator","title":"Cosmetologist"}],"url":""},{"company":"Florence Hand Home","company_id":null,"location":"","positions":[{"description":"Medicaid Specialist; Admissions; Customer Service Medicaid Specialist; Admissions; Customer Service","duration":"Nov 2003 Oct 2006 3 years","duration_short":"3 years","end_date":"Oct 2006","start_date":"Nov 2003","subtitle":"Florence Hand Home","title":"Senior Care Systems Analyst"}],"url":""},{"company":"Valley Pallets","company_id":null,"location":"","positions":[{"description":"Sales & Marketing of a specialty crating manufacturing company.Management of 6 offices.Public Relations Sales & Marketing of a specialty crating manufacturing company.Management of 6 offices.Public Relations","duration":"Nov 1978 Nov 1998 20 years 1 month","duration_short":"20 years 1 month","end_date":"Nov 1998","start_date":"Nov 1978","subtitle":"Valley Pallets","title":"President"}],"url":""}]', '["Susannah Haley “Teressa is a complete professional who will do whatever necessary to help those she works with. I highly recommend her services!”","Coldwell-Banker Manor Realty “Teressa is an excellent realtor who is committed to helping her clients receive the best service in the process of buying or selling their property. She has a very good understanding of people and works hard to make sure they are treated fair. She is as tireless worker and dedicated to getting the job done. If your looking for an agent who will really work for you I recomend you give Teressa a call.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to assist sellers and buyers with their real estate needs, and today, the agent is reaching out to the user because they need to provide information and references for mortgage lenders.
### Human: Agent: ['William Middlestedt', 'ENTJ project management, marketing, development, and sales professional with extensive experience in implementation, sales, client satisfaction, planning and strategy. Never one to shy away from a fire, I believe that every problem is solvable. I have a passion for working with people of all walks of life and in all fields. Fervent about learning as much as possible about as many different verticals I can. Happy connecting!', 'Creative Project Manager at Healthline Media', 'Healthline Media', '[{"company":"Healthline Media","company_id":"healthline-media","industry":"Media Production","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Healthline Media","title":"Creative Project Manager"}],"url":"https://www.linkedin.com/company/healthline-media"},{"company":"Rally Health","company_id":"rally-health","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Nov 2019 Jul 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2021","start_date":"Nov 2019","subtitle":"Rally Health","title":"Marketing Project Manager"}],"url":"https://www.linkedin.com/company/rally-health"},{"company":"Empyrean Benefit Solutions, Inc.","company_id":"empyrean-benefit-solutions","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jul 2018 Nov 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2019","start_date":"Jul 2018","subtitle":"Empyrean Benefit Solutions, Inc.","title":"Product Marketing Specialist"}],"url":"https://www.linkedin.com/company/empyrean-benefit-solutions"},{"company":"Brandpoint","company_id":"brandpoint","location":null,"positions":[{"description":"","duration":"Oct 2017 Jul 2018 10 months","duration_short":"10 months","end_date":"Jul 2018","start_date":"Oct 2017","subtitle":"Brandpoint","title":"Senior Project Manager"},{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"Brandpoint","title":"Project Manager"}],"url":"https://www.linkedin.com/company/brandpoint"},{"company":"Luther Automotive Group","company_id":"luther-automotive-group","location":null,"positions":[{"description":"","duration":"Jun 2014 Oct 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2015","start_date":"Jun 2014","subtitle":"Luther Automotive Group","title":"Quality Assurance Manager"},{"description":"","duration":"Oct 2013 Oct 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2015","start_date":"Oct 2013","subtitle":"Luther Automotive Group","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/luther-automotive-group"},{"company":"Univision Communications Inc.","company_id":"univision","location":"","positions":[{"description":"","duration":"2011 Dec 2013 2 years","duration_short":"2 years","end_date":"Dec 2013","start_date":"2011","subtitle":"Univision Communications Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"}]', '["Molly N. “Will has many attributes that make him a stand-out employee and coworker, but what always impressed me the most in my years of working with him, was his unwavering attention to the needs of his clients. Whoever his stakeholders happen to be, he will put them first and do what\'s necessary to ensure any deliverables are presented on time, on budget, and to elated end users. His fastidious management of projects extends beyond client work and I\'ve been particularly impressed with his process development and improvement skills. Finally, I would be remiss if I didn\'t note Will\'s professional and engaging character. He truly brightened our team and made it a pleasure to come to work every day. ”","Rachel Vrooman (Murphy) “You want Will on your team! He learns quickly, adapts well to new situations, and has some of the best customer service skills in the business. He takes on every challenge with a smile - and a great sense of humor. ”"]'] User: ['Brooke McBride', '"We first start aspiring to work for companies. We end up aspiring to work for people"', 'Manager of Customer Success at FloQast', 'FloQast', '[{"company":"FloQast","company_id":"floqast","industry":"Internet","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"FloQast","title":"Manager of Customer Success"},{"description":"","duration":"May 2018 Feb 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2020","start_date":"May 2018","subtitle":"FloQast","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/floqast"},{"company":"PatientPop Inc.","company_id":"patientpop-inc-","location":null,"positions":[{"description":"As the Manager of PatientPop\'s Customer Success Quality Assurance team, my role entails:• Building a scalable solution for quality assurance (QA) and quality controls for the Customer Success department.• Develop and implement policies for reviewing SEO best practices, product functionality, content, and user experience. • Manage and direct the daily operations of the Customer Success QA team.• Establish OKRs for Customer Success QA team and work with each individual to help exceed their quarterly goals. • Plan, prioritize and delegate work tasks to ensure proper functioning of the team.• Train and coach QA Analysts to ensure expert knowledge of product as well as SEO and digital marketing trends. • Create a library of Salesforce Knowledge base articles to document best practices and procedures for QA team. • Develop Salesforce dashboards to help monitor individual and team productivity.• Evaluate staff performance and introduce training on an on-going basis.• Work with Engineering and Product Management teams to troubleshoot product defects.Achievements:Q3 2017 Customer Success\' Top Support LeaderQ2 2017 Customer Success\' Most Valuable Player - Quality AssuranceIncreased team productivity by 63% while keeping a 93% accuracy rate","duration":"Jan 2017 Apr 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2018","start_date":"Jan 2017","subtitle":"PatientPop Inc.","title":"Manager, Customer Success \| Quality Assurance"},{"description":"PatientPop is the first practice growth platform for healthcare providers - transforming the way every doctor promotes and advances their practice. Customer Success - • Own the overall relationships with customers, including: Increasing adoption, ensuring retention, and customer satisfaction.• Establish a trusted strategic advisor relationship with customers and drive continued value of our products and services.• Develop, prepare, and nurture customers for advocacy.• Work with customers to establish critical goals, key performance indicators and aid the customer in achieving their goals.• Identify opportunity for upsells, based on the needs of the customer.• Manage account escalations.• Ensure customer success through product training and best practices webinars.Performance Analysis - • Analyze healthcare provider\'s websites and develop strategic SEO, SEM, and Social Media plans to establish as well as grow online presence.• Troubleshoot underperforming accounts by reviewing trends in Google Analytics and Google Webmaster Tools.• Utilize Moz, Google Keyword Planner, and other SEO tools to determine best choice of keywords for web optimization.Achievements:Q4 2016 Most Improved Net Promoter Score (NPS)Maintained a Customer Retention Rate (CRR) of 98.5%Averaged a Customer Satisfaction (CSAT) score of 4.9Managed $1.1 million in annual recurring revenue","duration":"Apr 2016 Jan 2017 10 months","duration_short":"10 months","end_date":"Jan 2017","start_date":"Apr 2016","subtitle":"PatientPop Inc.","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/patientpop-inc-"},{"company":"Quorum Consulting","company_id":"quorumconsulting","location":null,"positions":[{"description":"Quorum Consulting is a full-service healthcare consulting firm specializing in strategic product planning, health economics and outcomes research, market access, reimbursement policy and government affairs. As Client Services Associate, responsibilities include: Business Development:• Respond to inbound business leads, assess the needs of the prospective client, draft communication report, and triage business lead to the appropriate consultants • Perform due diligence on med tech innovators prior to attending conferences/events in order to target desirable business opportunities • Develop slide decks for use in VP of Client Services’ capabilities presentations • Prepare business development reports and communicate trends to Directors such as proposal conversion rates, average days from initial contact to SOW execution, and average contract budget by service offerings• Design/maintain the CRM tool and solicit ideas for ways to improve reporting features across all company departments Marketing:• Write, review and update website content, social media, and other company marketing materials to effectively communicate a clear and concise message• Design, assemble, and distribute email newsletter and compile marketing analytics on newsletter performance such as subscriber retention rates, open rates, and click-through rates• Work with event production managers to ensure a positive ROI on conference/event sponsorshipsTraining/Compliance:• Ensure that all new and existing staff are trained on updates in the healthcare industry such as understanding the HITECH Act and best practices for reporting a potential HIPAA breach• Work with Directors to develop a training curriculum for consultants across all departments","duration":"Oct 2015 Mar 2016 6 months","duration_short":"6 months","end_date":"Mar 2016","start_date":"Oct 2015","subtitle":"Quorum Consulting","title":"Associate, Client Services"},{"description":"Quorum Consulting is a full-service healthcare consulting firm specializing in strategic product planning, health economics and outcomes research, market access, reimbursement policy and government affairs. Responsibilities include: • Prepare month-end reports with divisional performance metrics and communicate the source of any variances to Directors • Assist Controller with employee benefits administration, expense reimbursements, and PTO adjustments • Oversee employee timekeeping and process bi-weekly payroll for both exempt and non-exempt staff • Generate tax documents for both W2 and 1099 staff, ensure accuracy, and distribute by IRS deadlines • Train Client Managers on general accounting and revenue recognition policies for the purpose of understanding their forecasted project revenues• Verify that all revenues and expenses are allocated to the proper General Ledger codes in order to run a seamless account reconciliation upon month-end","duration":"Aug 2013 Oct 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2015","start_date":"Aug 2013","subtitle":"Quorum Consulting, Inc.","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/quorumconsulting"},{"company":"FICO","company_id":"fico","location":"Greater San Diego Area","positions":[{"description":"FICO is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.As Revenue Accountant, responsibilities include:• Analyze monthly forecast-to-actual revenue variances and report variances to Project Managers• Submit work papers and supporting documentation to internal and external auditors.","duration":"Dec 2012 Aug 2013 9 months","duration_short":"9 months","end_date":"Aug 2013","start_date":"Dec 2012","subtitle":"FICO","title":"Revenue Accountant"}],"url":"https://www.linkedin.com/company/fico"},{"company":"AM Golden Accountancy Corporation","company_id":null,"location":"Solana Beach, CA","positions":[{"description":"AM Golden Accountancy Corp. is a full service CPA firm which specializes in providing comprehensive business valuation, forensic accounting, litigation support, expert witness, income & estate taxation, complete CFO & controller services.","duration":"Jun 2012 Dec 2012 7 months","duration_short":"7 months","end_date":"Dec 2012","start_date":"Jun 2012","subtitle":"AM Golden Accountancy Corporation","title":"Accounting Associate"}],"url":""},{"company":"Sherwin Williams","company_id":"sherwin-williams","location":"Napa, CA","positions":[{"description":"The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products primarily in North and South America, the Caribbean region, Europe, and Asia.As Business Analyst Intern, responsibilities include:• Part-time sales associate at Napa store location focusing on selling HGTV line of paint• Research competitor pricing, products, and promotions• Final project: surveying effectiveness of marketing campaigns• Present final project to Senior Leadership for the Southwest Region in Dallas, TX","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Sherwin Williams","title":"Business Analyst Intern"}],"url":"https://www.linkedin.com/company/sherwin-williams"},{"company":"Rancho Valencia Resort & Spa","company_id":"rancho-valencia","location":"Rancho Santa Fe, CA","positions":[{"description":"Rancho Valencia is a Relais & Châteaux resort that redefines the luxury hospitality industry by emphasizing holistic experiences.As Receptionist, responsibilities include: • Upheld gracious front desk procedures under high pressure situations • Scheduled reservations for both small groups as well as large corporate events • Assisted with setting up rooms for special events such as birthdays, anniversaries, and marriage proposals","duration":"Mar 2008 Aug 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2010","start_date":"Mar 2008","subtitle":"Rancho Valencia Resort & Spa","title":"Receptionist"}],"url":"https://www.linkedin.com/company/rancho-valencia"}]', '["Emy Husmoe “Brooke is a motivated, forward-thinking, ambitious, and intelligent manager with strong customer success, SaaS, and startup experience. She consistently demonstrates a strong work ethic along with a dedication to customers and colleagues. Brooke is an organized and customer-service oriented professional, always willing to rise to the occasion to ensure the best customer experience. She is also an exceptional manager -- Brooke successfully scaled her team from 2 employees to close to 10 highly talented employees, created extensive documentation and trained each new hire -- several of whom have become subject matter experts themselves. She continues to show a high level of leadership and organization and is a valuable contributor to any project. The success achieved in her job required extensive knowledge and dedication and know that she will be able to achieve this same success in any professional role.”","Kathryne S Mezzanotte Ellers “I worked with Brooke for a year in different ways, first as a fellow CSM then as her direct manager (for 6 months) and finally as Managers of CS under the same Sr. Manager. My very first impression of Brooke was how robust her knowledge of product and processes were and how willing she was to help her team and those around her. When I began managing Brooke I was blown away by her attention to detail, especially when it came to QA, SEO analysis, and other digital marketing strategies. Brooke played a large role in shaping and elevating how the CS Department at PatientPop interacted with its product and then customers--leading her from CSM to Sr. CSM to Manager of a new team, Quality Assurance. In her transition to QA, Brooke did not lose her exceptional customer engagement lens, which showed in the improvements she implemented. Brooke is a great example of dedicated employees making bigger impacts in start-up environments. ”"]']### Assistant: The agent's job is to manage creative projects at Healthline Media, and today the user is reaching out to the agent because they need assistance in developing a scalable solution for quality assurance in their customer success department.
### Human: Agent: ['Stephen Allen', 'Specialties: Admitted to Massachusetts State Bar', 'Estate Planning & Real Estate Attorney / Freelance Attorney for Solo and Small Law Firms. Real Estate - Commercial & Residential / Estate Planning / Municipal', 'Attorney Stephen T. Allen', '[{"company":"Attorney Stephen T. Allen","company_id":null,"location":"Medfield, Massachusetts, United States","positions":[{"description":"I help solo practitioners, small law firms, legal organizations and small businesses manage their workflow, take on more clients, and grow their businesses on their terms. By having an experienced, professional and trustworthy freelance attorney at their disposal on a part time, hourly, contract, project or as needed basis, solo’s and small firms can better manage the inevitable overflow of work without the need to hire or work around the clock. I can work “behind the scenes” or directly with clients. Services include, but are not limited to:- Contract Real Estate Closings- Real Estate Document Review and Drafting (both residential and commercial, everything from simple Deeds, Powers of Attorney and 6(d) Certificates, to Commercial Promissory Notes and Mortgages, to Condominium Documents, SNDA’s and everything in between)- Research and Writing for matters or projects in real estate, municipal, estate planning, corporate and other areas of law.- Editing and Cite-checking- Blog and Article WritingI have over ten years of experience, including substantial real estate experience, as well as experience in estate planning, municipal, corporate/small business, construction and other areas of law.","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Attorney Stephen T. Allen","title":"Freelance Attorney"}],"url":""},{"company":"Ladimer Law Office","company_id":"ladimerlaw","location":"Natick, Massachusetts, United States","positions":[{"description":"As Of Counsel at Ladimer Law, I advise clients on real estate issues and transactions as they pertain to estate planning and probate matters, and represent clients in real estate and estate planning matters. As Of Counsel at Ladimer Law, I advise clients on real estate issues and transactions as they pertain to estate planning and probate matters, and represent clients in real estate and estate planning matters.","duration":"Sep 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Sep 2020","subtitle":"Ladimer Law Office","title":"Of Counsel"}],"url":"https://www.linkedin.com/company/ladimerlaw"},{"company":"Rubenstein & Associates","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Real Estate / Conveyancing Law: Lender, Buyer and Seller representation for Residential Home Purchase/Sales and Residential Refinances. Real Estate / Conveyancing Law: Lender, Buyer and Seller representation for Residential Home Purchase/Sales and Residential Refinances.","duration":"Jul 2012 Jul 2020 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jul 2020","start_date":"Jul 2012","subtitle":"Rubenstein & Associates","title":"Real Estate Attorney"}],"url":""},{"company":"Kiewit","company_id":"kiewit","location":"Greater Boston Area","positions":[{"description":"• Performed legal research and drafted legal memoranda on relevant legal issues. • Drafted legal reviews of contract documents and specifications for each project the District bid on.• Updated and annotated all District subcontracts and material contracts, as well as all state-specific or federal-specific additional provisions, to ensure compliance with relevant laws and corporate policy, and uniformity throughout the District. • Assisted Compliance Department in District-wide DBE Subcontractor Audits through research of files and interviews of relevant parties.","duration":"Sep 2009 Feb 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2012","start_date":"Sep 2009","subtitle":"Kiewit","title":"Attorney"}],"url":"https://www.linkedin.com/company/kiewit"},{"company":"Skyword Inc.","company_id":"skyword","location":"","positions":[{"description":"Write News and Politics articles published on Gather.com Write News and Politics articles published on Gather.com","duration":"May 2011 Sep 2011 5 months","duration_short":"5 months","end_date":"Sep 2011","start_date":"May 2011","subtitle":"Skyword Inc.","title":"News and Politics Writer"}],"url":"https://www.linkedin.com/company/skyword"},{"company":"Suffolk County DA\'s Office","company_id":null,"location":"","positions":[{"description":"• Researched and drafted legal memoranda on relevant issues within the Bureau with a focus on arson related cases.• Drafted legal documents including Discovery requests, Discovery responses, and a response to a Motion to Dismiss. • Researched and drafted legal memoranda on relevant issues within the Bureau with a focus on arson related cases.• Drafted legal documents including Discovery requests, Discovery responses, and a response to a Motion to Dismiss.","duration":"Oct 2008 Jan 2009 4 months","duration_short":"4 months","end_date":"Jan 2009","start_date":"Oct 2008","subtitle":"Suffolk County DA\'s Office","title":"Intern"}],"url":""},{"company":"City of Waltham","company_id":null,"location":"Waltham, MA","positions":[{"description":"• Researched and drafted legal memoranda on a variety of municipal law issues including whether or not metal detectors could be placed in public schools and the process for creating Historical Districts within the City • Researched and summarized case law on negligence and jury instructions for a wrongful death suit on appeal. • Researched and drafted legal memoranda on a variety of municipal law issues including whether or not metal detectors could be placed in public schools and the process for creating Historical Districts within the City • Researched and summarized case law on negligence and jury instructions for a wrongful death suit on appeal.","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"City of Waltham","title":"Law Clerk"}],"url":""},{"company":"Healy & Healy, P.C.","company_id":null,"location":"Wellesley, MA","positions":[{"description":"• Drafted legal memoranda for personal injury cases, medical malpractice cases, and various negligence issues.• Drafted discovery requests; subpoenas; settlement agreements and stipulations of dismissal • Drafted legal memoranda for personal injury cases, medical malpractice cases, and various negligence issues.• Drafted discovery requests; subpoenas; settlement agreements and stipulations of dismissal","duration":"Sep 2007 Jun 2008 10 months","duration_short":"10 months","end_date":"Jun 2008","start_date":"Sep 2007","subtitle":"Healy & Healy, P.C.","title":"Law Clerk"}],"url":""},{"company":"Sun Life Financial","company_id":"sun-life-financial","location":"","positions":[{"description":"","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Sun Life Financial","title":"Special Projects"}],"url":"https://www.linkedin.com/company/sun-life-financial"},{"company":"Sun Life Financial","company_id":"sun-life-financial","location":"","positions":[{"description":"• Organized, scheduled and orchestrated bi-weekly team meetings from January 2005 through July 2006.• Added secondary role as Customer Care Promoter; spearheaded and implemented a revised ‘Welcome Call’ program to promote customer service focus and allow for an effortless transition to Sun Life for newly acquired customers.• Four time Rising Star Award recipient for operational and cross-departmental excellence, leadership and mentoring. • Organized, scheduled and orchestrated bi-weekly team meetings from January 2005 through July 2006.• Added secondary role as Customer Care Promoter; spearheaded and implemented a revised ‘Welcome Call’ program to promote customer service focus and allow for an effortless transition to Sun Life for newly acquired customers.• Four time Rising Star Award recipient for operational and cross-departmental excellence, leadership and mentoring.","duration":"Aug 2004 Jul 2006 2 years","duration_short":"2 years","end_date":"Jul 2006","start_date":"Aug 2004","subtitle":"Sun Life Financial","title":"Claims Administrator"}],"url":"https://www.linkedin.com/company/sun-life-financial"}]', '["Dora Brett “Stephen is very easy to work with and gets back to you in a very timely manner which is very important in a real estate transation. I highly recommend Stephen for any real estate transaction weather representing the seller or buyer.”","Emily Bales “I had initially gotten in touch with Stephen Allen in search of more information for a security deposit dispute with my previous landlord. Not only was he helpful, professional, and consistent, Stephen answered all of my questions. We worked together for months to ensure the outcome we both wanted, a win, and it finally paid off. He is consistent and an expert at his job. I highly recommend consulting with Stephen.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide freelance legal services, and today the user is reaching out to the agent because they need assistance with a security deposit dispute with their previous landlord.
### Human: Agent: ['Alice L. Wagner', 'Investment Banking - Secondary Loan Market Global Loan Operations - Manager and Senior Loan Closer (Trading in Secondary Loan Market and Primary Syndications)Corporate Actions / Amendments (to Credit Agreements)Specialties: * Broad knowledge in trade settlement of bank debt (LSTA / LMA, Par/Distressed)* Managed TRS - Swaps team (intracacies of client communication and product protocols).* Corporate Actions - review of sensitive credit agreement documents (amendments, consents, waivers and ballots). Vetting issues, deadlines, timing, business & monetary impact as well as levels of escalation).', 'Associate at JPMorgan Chase', 'JPMorgan Chase', '[{"company":"JPMorgan Chase","company_id":"jpmorganchase","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Feb 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Feb 2014","subtitle":"JPMorgan Chase","title":"Associate"},{"description":"","duration":"Oct 2013 Feb 2014 5 months","duration_short":"5 months","end_date":"Feb 2014","start_date":"Oct 2013","subtitle":"JPMorgan Chase","title":"Consultant"},{"description":"Secondary Loan Trading - Par Loan Closer","duration":"Jan 2013 Oct 2013 10 months","duration_short":"10 months","end_date":"Oct 2013","start_date":"Jan 2013","subtitle":"JPMorgan Chase","title":"Consultant"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Deutsche Bank","company_id":"deutsche-bank","location":null,"positions":[{"description":"Senior Bank Debt Loan Closer for Secondary Loan Market.LSTA, LMA, Par, Distressed, Swaps trade settlement. Support of various trading desks.Review of documentation, pricing, KYC, coordinate closings with client and counterparty counsel.Corporate Actions - review of voting rights and execution of amendments, restructurings documents for swap clients and proprietary desks.","duration":"May 1983 Dec 2010 27 years 8 months","duration_short":"27 years 8 months","end_date":"Dec 2010","start_date":"May 1983","subtitle":"Deutsche Bank","title":"Vice President - Bank Debt Loan Closer"},{"description":"Team LeaderSettlement of trades for Par Trading Desk and Primary Syndications","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"Deutsche Bank (formerly Bankers Trust Company)","title":"Assistant Vice President"}],"url":"https://www.linkedin.com/company/deutsche-bank"}]', '["“I have worked with Alice at Deutsche Bank two years in different groups. Alice is extremely thorough and detail oriented. Highly effective and in-depth experienced in bank debt space.”","“Alice is tops on list of managers I have had. Well knowledgable in her field, supportive, fair and willing to help you succeed. While she makes sure goals are met and work performed by her subordinates is exceptional she is a hands off manager who oversees the process behind the scenes.”"]'] User: ['Gary Rohrer', 'High energy sales professional seeking sales position in the housewares area based in New Jersey or NYC. I have experience on the buying side and the wholesale side, which I believe helps me plan and present better to retail buyers. I had much success at my previous sales position.', 'National Sales Manager at FiveThirty&Co', 'FiveThirty&Co', '[{"company":"FiveThirty&Co","company_id":null,"location":"New Jersey","positions":[{"description":"VP of Sales for the exclusive distributor in the U.S. of SilikoMart silicone bakeware, chocolate molds, gadgets and more. Responsible for establishing relationships at new accounts and growing existing accounts.","duration":"Jul 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Jul 2014","subtitle":"FiveThirty&Co","title":"VP of Sales"}],"url":""},{"company":"South Plainfield, NJ","company_id":null,"location":"","positions":[{"description":"Experienced Sales Professional looking for sales management position in the housewares area. I have experience on both the retail and wholesale side of the desk.","duration":"Sep 2013 Jul 2014 11 months","duration_short":"11 months","end_date":"Jul 2014","start_date":"Sep 2013","subtitle":"South Plainfield, NJ","title":"Experienced Sales Professional"}],"url":""},{"company":"DeLonghi America","company_id":"de%27longhi","location":"","positions":[{"description":"Responsible for sales at Macy\'s, Bed Bath and Beyond and Almo and othe accounts, had key account managers reporting to me and was involved in inventory control, product introduction, customer service and more","duration":"Oct 2002 Sep 2013 11 years","duration_short":"11 years","end_date":"Sep 2013","start_date":"Oct 2002","subtitle":"DeLonghi America","title":"Director of National Accounts"}],"url":"https://www.linkedin.com/company/de%27longhi"},{"company":"Macy\'s East","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2001 Oct 2002 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2002","start_date":"Apr 2001","subtitle":"Macy\'s East","title":"Buyer"}],"url":""},{"company":"Stern\'s","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1996 Apr 2001 5 years 4 months","duration_short":"5 years 4 months","end_date":"Apr 2001","start_date":"Jan 1996","subtitle":"Stern\'s","title":"DMM"}],"url":""}]', '["“Gary is an expert sales professional who takes at heart building long-lasting relations with his accounts. Not only he knows the market very well, but he is always open to considering new business and assessing new solutions. His practical approach and sense of integrity makes him a valuable resource to any organization.”","“I worked with Gary over almost a ten year span of time, and really became close business partners with him during my time as the Kitchen Electrics buyer at Macy\'s. Gary is incredibly detail oriented and his past experiences on the buying side of the business made him one of the best partners in driving our business together. Whether it was presenting new product or a change in business direction, he always came in prepared with a plan that was so well thought out and logical because he knew the business needs on my side as well as his. Gary was an integral business parter to me, as a buyer and I can say with certainty will be an asset to any brand that wants to drive sales and margin growth.”"]']### Assistant: The agent's job is to manage global loan operations in investment banking, and today, the agent is reaching out to the user because they need to discuss potential business opportunities in the housewares industry.
### Human: Agent: ['Neetu Riley', 'IT Project Management Professional with over 17 years experience in the areas of Project Management, Process Management, Requirements elicitation, Process Engineering, Risk remediation, and Process improvement.Specialties: ITSM, ITIL v.2 & v.3 certifications, CompTIA A+ Networking / Hardware, Project Management.', 'Senior Project Manager at American Electric Power', 'American Electric Power', '[{"company":"American Electric Power","company_id":"american-electric-power","industry":"Utilities","location":"Gahanna, Ohio","positions":[{"description":"Project management of Business applications in Utlities sector.","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"American Electric Power","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/american-electric-power"},{"company":"Huntington National Bank","company_id":"huntington-national-bank","location":"Columbus, Ohio Area","positions":[{"description":"Project management and solution owner of delivery of RPA-Robotics process automation initiatives.","duration":"Jul 2019 Nov 2019 5 months","duration_short":"5 months","end_date":"Nov 2019","start_date":"Jul 2019","subtitle":"Huntington National Bank","title":"Senior Project Manager / Solution Owner"}],"url":"https://www.linkedin.com/company/huntington-national-bank"},{"company":"BMW Financial Services","company_id":"bmw-financial-services","location":null,"positions":[{"description":"-Operationalized IT department on ISO9001 and COBIT control standards-Lead Training Coordinator for Hilliard region to design training and close skill gaps for IS group-Governance and oversight over IT policies and best practices","duration":"Jul 2017 Mar 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2019","start_date":"Jul 2017","subtitle":"BMW Financial Services","title":"IT Coordinator"},{"description":"Planning and coordination of all Design for Run activities for the successful takeover of an application from a project into Operations.","duration":"Apr 2015 Jul 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2017","start_date":"Apr 2015","subtitle":"BMW Financial Services","title":"Application Management Coordinator"},{"description":"Coordination of all operation run activities for Financial applications at BMW Financial services.","duration":"Sep 2012 Apr 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2015","start_date":"Sep 2012","subtitle":"BMW Financial Services","title":"Consultant / Start Up Manager (Production Control) for BMW Financial Svcs"}],"url":"https://www.linkedin.com/company/bmw-financial-services"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":null,"positions":[{"description":"Release Management coordination for software and hardware rollouts for all Chase branches","duration":"Apr 2012 Sep 2012 6 months","duration_short":"6 months","end_date":"Sep 2012","start_date":"Apr 2012","subtitle":"JPMorgan Chase & Co.","title":"VP, Business Manager"},{"description":"Lead Business Process Modeler for the implementation of Mortgage housing laws for the organization.","duration":"Jul 2010 Mar 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2012","start_date":"Jul 2010","subtitle":"JPMorgan Chase","title":"Senior Business Analyst / Business Process Engineer"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Nationwide Insurance","company_id":"nationwide","location":null,"positions":[{"description":"Re-engineered and streamlined IT Enterprise business processes and related documentation to Industry Standards","duration":"Jun 2006 Jul 2010 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2010","start_date":"Jun 2006","subtitle":"Nationwide Insurance","title":"Business Consulting Specialist"},{"description":"Requirements documentation to launch the first Configuration Management Database for the company into Production","duration":"Dec 2004 Jun 2006 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2006","start_date":"Dec 2004","subtitle":"Nationwide Insurance","title":"Process Management Specialist"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"Cardinal Health","company_id":"cardinal-health","location":null,"positions":[{"description":"Worked as liaison between Business Units and Customers to translate Customer Requirements for Pharmaceutical Ordering Systems for Implementation Team","duration":"Dec 2002 Dec 2004 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2004","start_date":"Dec 2002","subtitle":"Cardinal Health","title":"Technical Support Specialist"},{"description":"Accounts receivable and General ledger reconciliation for the Brokerage purchasing department of the organization.","duration":"Feb 2000 Dec 2002 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2002","start_date":"Feb 2000","subtitle":"Cardinal Health","title":"Accounting Analyst"}],"url":"https://www.linkedin.com/company/cardinal-health"}]', '["“Neetu is a detail and process orientated worker. She is very dilligent and is a great asset to any project team.”","“I recently had the pleasure of working alongside Neetu on projects at BMW Financial Services. Her ability to rapidly take ownership of multiple projects while in each case understanding the project goals is impressive. Neetu quickly understood each project’s requirements along with the impact to the business, development and operations teams. By working across various groups she was able to insure that implementation / continued operation of her projects was both smooth and efficient. Neetu has excellent communication skills, the ability to understand complex environments while learning rapidly and a professionalism beyond the average consultant. I would highly recommend Neetu should you have an opportunity to work with her.”"]'] User: ['Erika Batson', 'The bitterness of poor quality remains long after the sweetnessof low price is forgotten. ~ Benjamin Franklin', 'Owner at Complete Cleaning Service, Inc.', 'Complete Cleaning Service, Inc.', '[{"company":"Complete Cleaning Service, Inc.","company_id":null,"location":"Melbourne, Florida Area","positions":[{"description":"","duration":"Jun 2000 - Present 21 years 6 months","duration_short":"21 years 6 months","end_date":"Present","start_date":"Jun 2000","subtitle":"Complete Cleaning Service, Inc.","title":"Owner"}],"url":""},{"company":"Stratos Lightwave","company_id":"stratos-lightwave","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Stratos Lightwave","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/stratos-lightwave"},{"company":"EDS Group","company_id":"eds-group","location":"Sharon Hill, PA","positions":[{"description":"Lottery Machine Part Purchase and Distribution for 9 States Lottery Machine Part Purchase and Distribution for 9 States","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"EDS Group","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/eds-group"},{"company":"Blazer Financial Services","company_id":null,"location":"Brookhaven, PA","positions":[{"description":"Lending and collections. Lending and collections.","duration":"1984 1990 6 years","duration_short":"6 years","end_date":"1990","start_date":"1984","subtitle":"Blazer Financial Services","title":"Loan Officer"}],"url":""}]', '["Cathy Green “Any home owner or commercial office owner who needs their space cleaned would do well to hire Erika\'s company to do the work. She has the bull by the horns in terms of using the most up to date products and equipment and her employees are the absolute BEST in the business.”","Sean Paty “Erika provides unrivaled expertise in her field. Her desire to perform pales only to her incredible character. I hold steadfast in recommending her and her company to anyone needing her services.”"]']### Assistant: The agent's job is to manage IT projects, and today the user is reaching out to the agent because they need assistance in implementing an efficient cleaning management system for their company.
### Human: Agent: ['Marshall Dougherty, CISA', "Analytics \| Team Leadership \| Business Process Improvement \| Automation \| Education I run a small team of dedicated, talented individuals who provide data analytics support to Travelers' Corporate Audit department and other enterprise stakeholders (e.g. Corporate Compliance, Regulatory Affairs, and others). We specialize in rapid prototyping of analytical solutions, creative problem solving, and enterprise data awareness. Our technology stack is primarily SAS, SQL, Python, and Qlikview. We are programmers, business analysts, and consultants - equally comfortable interviewing technical resources to derive specs, and delivering the results of our work to Executive leadership. It's a challenging job that I enjoy quite a bit. I also teach SAS programming and data mining/predictive modeling in the evenings at the University of Connecticut school of business.", 'AVP, Analytics & Automation at Travelers', 'Travelers', '[{"company":"Travelers","company_id":"travelers","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Travelers","title":"AVP, Analytics & Automation"},{"description":"","duration":"Jan 2019 Apr 2022 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2022","start_date":"Jan 2019","subtitle":"Travelers","title":"Sr. Director, Analytics & Automation"},{"description":"• Plan, scope, and execute Data Integrity Team’s book of business in support of the audit programs and other parties (e.g. Corporate Compliance, Internal Investigations, Treasury, and QA groups). Over 150 projects delivered annually.• Develop and deliver Data Integrity Team (DIT) strategy.• Drive DIT and Corporate Audit towards a mature QlikView usage model.• Lead and develop long term, strategic projects. For example: o Travel & Expense Fraud Analytics Suite o Premium recalculation based on filed rates and policy attributes o Rate validation projects – e.g. validating over 1 Billion filed rating factors align with rating system rate usage and issued policy rating calculations. o Validating policy location data using address information and the Google Maps API (using SAS). o Documentation existence projects – leveraging both SOAP and REST web services to identify the existence of key documentation exhibits for issued policies. Interpret XML and JSON web service responses, establish linkage to policy data in MI warehouses, and report on success rates and discrepancy trends. o Lead a team to develop automated premium testing procedures to replace 300 hours (annually) of manual substantive work. Balancing premium data between the General Ledger, five distinct revenue systems, three distinct billing systems, and various other data repositories holding key policy attributes subject to validation.• Oversee the work product, load balancing, and professional development of six analytics professionals at the Specialist, Senior, and Manager levels.• Received overwhelming positive feedback in Gallup survey on employee happiness and engagement.• Understand and serve as team SME for entirety of Travelers Data Universe ( > 150 data repositories).","duration":"Sep 2016 Jan 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2019","start_date":"Sep 2016","subtitle":"Travelers","title":"Director, Data Integrity"},{"description":"Data Integrity Manager within Corporate Audit.","duration":"Jan 2015 Aug 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2016","start_date":"Jan 2015","subtitle":"Travelers","title":"Data Integrity Manager"},{"description":"","duration":"Jan 2013 Jan 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2015","start_date":"Jan 2013","subtitle":"Travelers","title":"Data Integrity Senior"},{"description":"Lead the roll-out effort of ACL to the Corporate Audit Department. Develop Subject Matter Expertise of the product, develop CAATs in ACL, and develop & deliver trainings to audit personnel. Equal parts technical lead and change agent.","duration":"Apr 2012 Jan 2013 10 months","duration_short":"10 months","end_date":"Jan 2013","start_date":"Apr 2012","subtitle":"Travelers","title":"ACL Lead"},{"description":"Performing data analytics for the Internal Audit team.","duration":"Oct 2011 Apr 2012 7 months","duration_short":"7 months","end_date":"Apr 2012","start_date":"Oct 2011","subtitle":"Travelers","title":"Data Integrity Specialist"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"University of Connecticut","company_id":"university-of-connecticut","location":"Storrs, CT","positions":[{"description":"Course OPIM 4895, \\"Data Analysis for Audit and Investigations\\"Develop and deliver curriculum to teach undergraduate students SAS, SQL, and data analysis approaches. Tailored to the realm of Audit and Investigations. Three-credit class.Course OPIM 3802 ; \\"Data and Text Mining\\" Course OPIM 4895, \\"Data Analysis for Audit and Investigations\\"Develop and deliver curriculum to teach undergraduate students SAS, SQL, and data analysis approaches. Tailored to the realm of Audit and Investigations. Three-credit class.Course OPIM 3802 ; \\"Data and Text Mining\\"","duration":"Aug 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Aug 2015","subtitle":"University of Connecticut","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/university-of-connecticut"},{"company":"Poise Inc","company_id":"poise-inc","location":"","positions":[{"description":"I find talented people for our clients, guide them through the hiring process, and then provide support to keep them happy at their new jobs. I find talented people for our clients, guide them through the hiring process, and then provide support to keep them happy at their new jobs.","duration":"Jun 2010 Sep 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2011","start_date":"Jun 2010","subtitle":"Poise Inc","title":"Engagement Manager, Team Lead"}],"url":"https://www.linkedin.com/company/poise-inc"},{"company":"Deloitte","company_id":"deloitte","location":"","positions":[{"description":"I was primarily a SAS programmer in a data analytics & fraud detection role. I also used a variety of other tools on various data mining & management projects and did some web development. In addition I acted as a trainer, presenting courses in ACL and bringing new hires up to speed on SAS and other tools. I was primarily a SAS programmer in a data analytics & fraud detection role. I also used a variety of other tools on various data mining & management projects and did some web development. In addition I acted as a trainer, presenting courses in ACL and bringing new hires up to speed on SAS and other tools.","duration":"Aug 2008 Jun 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2010","start_date":"Aug 2008","subtitle":"Deloitte","title":"ERS - DQI Consultant"}],"url":"https://www.linkedin.com/company/deloitte"}]', '["Mark Malcolm “I hired Marshall to work for me as a Programmer/Data Management Consultant out of the University of Connecticut where he achieved the distinguished honor of being elected to the School of Business Hall of Fame. Marshall\'s performance consistently exceeded my expectations as well as those of our clients. Whether the task called for strategic planning, sophisticated computer programming or simply a professional presence, Marshall could always be counted on to come through with flying colors. Simply put, his adaptable style and top-notch performance is an asset to any business he is working for or providing a service to. Please feel free to reach out to me for more commentary anytime.”","Adam Schuh “When I think of Marshall I think of traits like ‘personable’, ‘charismatic’, and ‘witty’. If Marshall never did an ounce of work, you would still want him on your team. He bleeds team camaraderie. However, Marshall does work and he works quite well. He is intelligent, resourceful, and efficient in everything he does. Whether you need a work horse to pull your team along, or someone to help synergize your team altogether, Marshall is the man for the job.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide data analytics support to enterprise stakeholders, and today, the agent is reaching out to the user because they need assistance with training and instruction in data analysis approaches for the realm of Audit and Investigations.
### Human: Agent: ['Esther C. Martinez, ITIL v3®, CSM®, SPOC®', 'Esther C. Martinez is a Business Systems Analyst III for Rackspace’s RBA Business Unit, responsible for maximizing the benefit of technology investments and operations systems in support of core organizational functions and business processes. With over 10 years of experience she holds an ITIL®, Scrum Master® and Scrum Product Owner® certification and has been identified as a subject matter expert in the fields of process engineering, project management, compliance, and contracting. Ms. Martinez is a self-motivated individual who has demonstrated a high-level of work ethics and diverse experience in a fast-paced environment, with minimum supervision, while being committed to providing quality and excellence.', 'Business Systems Analyst', 'Rackspace, the #1 managed cloud company', '[{"company":"Rackspace, the #1 managed cloud company","company_id":"rackspace-technology","industry":"Information Technology and Services","location":null,"positions":[{"description":"• Collaborate with business leaders, system owners, and end users to define current and future state business, operations and systems goals and requirements. • Serve as the liaison between the end users and the development team during the initial phase of product creation, to bridge communication gaps. • Gather and document detailed functional, system, and data requirements. • Create detailed business use cases, user stories, user acceptance testing, and analyze results of product testing to ensure product solution matches the documented business need. • Train the end users on the new or modified features in pre-prod environment before moved or production. • Create and maintain wiki pages on new or modified features to be used as reference by end users. • Conduct story grooming sessions with developers before sprints and prioritize the story backlog.","duration":"Feb 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Rackspace, the #1 managed cloud company","title":"Business System Analyst"},{"description":"","duration":"Apr 2012 Feb 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2015","start_date":"Apr 2012","subtitle":"Rackspace, the #1 managed cloud company","title":"Technical Project Manager"},{"description":"","duration":"Apr 2011 Apr 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2012","start_date":"Apr 2011","subtitle":"Rackspace, the #1 managed cloud company","title":"Business Intelligence Analyst III"}],"url":"https://www.linkedin.com/company/rackspace-technology"},{"company":"City of San Antonio","company_id":"city-of-san-antonio","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Aug 2010 Apr 2011 9 months","duration_short":"9 months","end_date":"Apr 2011","start_date":"Aug 2010","subtitle":"City of San Antonio","title":"Contract Officer"}],"url":"https://www.linkedin.com/company/city-of-san-antonio"},{"company":"Bexar County","company_id":"bexar-county","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Mar 2010 Aug 2010 6 months","duration_short":"6 months","end_date":"Aug 2010","start_date":"Mar 2010","subtitle":"Bexar County","title":"Technology Business Analyst"}],"url":"https://www.linkedin.com/company/bexar-county"},{"company":"Tesoro Corporation","company_id":"tesoro","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Oct 2009 Apr 2010 7 months","duration_short":"7 months","end_date":"Apr 2010","start_date":"Oct 2009","subtitle":"Tesoro Corporation","title":"Change Management Trainer"}],"url":"https://www.linkedin.com/company/tesoro"},{"company":"USAA","company_id":"usaa","location":null,"positions":[{"description":"","duration":"Mar 2006 Feb 2009 3 years","duration_short":"3 years","end_date":"Feb 2009","start_date":"Mar 2006","subtitle":"USAA","title":"Contract Administrator"},{"description":"","duration":"Oct 2001 Mar 2006 4 years 6 months","duration_short":"4 years 6 months","end_date":"Mar 2006","start_date":"Oct 2001","subtitle":"USAA","title":"Compliance Analyst IIl"}],"url":"https://www.linkedin.com/company/usaa"}]', '["Steve Feivor “Definition: Esther is a very diligent, detail oriented, intelligent woman that does great work. Context: I worked with Esther in two positions: first with her as a Business Analyst, and later with her as a Project Manager. Examples of Esther performing great work: 1. Esther is very detail oriented, process oriented, and a very disciplined individual. Esther took the time to help revamp a lot of her group\'s Project Management documentation. This provided dividends in creating opportunities to be able to use existing, validated documentation rather than creating the items from scratch. This saves time, and effort by her team members that grows in value over time. 2. Esther helped to create several of the business processes used in our Rackspace Support teams to assist our Rackspace customers, that are still used today. Esther is very good about maintaining a very positive presence in an otherwise stressful environment, and this helps to create cohesiveness on her teams. Esther is very good at reducing / and resolving conflicts on her projects as well because of the trait above. Esther has the drive, and the passion to be a very solid asset to any team that she sets her eyes on. It is my pleasure to recommend Esther as it has been a pleasure to work with her.”","Shawn Decuir, MBA “It is my pleasure to personally recommend Esther. For the past few years, I have been Esther\'s colleague in the special projects office. During this time, she worked closely as first a process engineer for critical support services and second as a project manager covering our shared engineering services team. Esther maintains professional behavior even under high pressure and in the most stressful situations. During projects, Esther showed great commitment to the group\'s success. She flexibly handled different roles within her team and showed to be a very gifted motivator. Esther managed her workload extremely well and was even able to flexibly handle multiple projects simultaneously. Esther was a very diligent colleague and always maintained a very high quality standard for her work. Esther has made respectable efforts to foster an open and friendly environment for her team, peers, and stakeholders. Esther went far beyond the requirements of her job. She was always interested improving her craft and has grown both personally and professionally. Her motivation and drive enabled her to deliver best results even under time constraints. Our project-oriented work is often stressful, with high pressure from multiple stakeholders, but Esther throve in this environment. She was able to handle the most demanding situations extremely well. Esther would be an asset to any organization seeking someone who can “get it done” with professionalism and speed. I recommend her for any endeavor she chooses to pursue. ”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to serve as a Business Systems Analyst III for Rackspace’s RBA Business Unit, responsible for maximizing the benefit of technology investments and operations systems, while the user is reaching out to the agent because they need assistance with troubleshooting and testing various IT issues in their role as an IT System Administrator at Martin Bros.
### Human: Agent: ['Ronald Robbins', "I specialize in helping businesses optimize their online presence, drive search traffic, and increase sales through SEO and PPC.During the course of my career as a digital marketing expert, I've utilized my professional expertise to lead several SEO and paid ad digital marketing initiatives. This has resulted in greatly impacting - and improving - my clients' online footprint. My strengths include:⇒ Creating and executing strategic online marketing initiatives to improve online presence.⇒ Advising clients on effective White Hat SEO and advertising strategies.⇒ Implementing content marketing strategies for blog articles, newsletters, e-books, and postings.⇒ Organic Search Strategies (SEO) to improve sitewide traffic volume that converts. ⇒ Creating powerfully effective Email Marketing campaigns that drive traffic which converts.⇒ Discover powerful insights through the numbers (analytics) and through visitor behavior.⇒ Successfully balancing up to 40 client relations across diverse niches with various marketing strategies.I am skilled in • Search Engine Optimization (SEO) • Creative Marketing • Content Marketing • Moz Pro • Moz Local • Bright Local • Raven Tools • SpyFu • ahrefs • Keyword Planner • Google Analytics • Google Webmaster Tools • Google Structured Markup • Search Console • Google Trends • Schema Creator • XML Sitemaps • Structured Data Testing Tool • Coda • Word • Excel • Google Drive • GoPro • Quicktime • Wordpress • SquareSpace • Shopify • Email Marketing • Social Media Marketing • SCRUMNaturally inquisitive and curious, I always enjoy learning new skills and testing strategies. I am enthusiastic about teaching others and believe in the age-old saying, knowledge is power. And when it comes to power, it is best shared and comes through mutual benefit and comprehension.I am always looking to network. Don't be shy...send me a message!", 'Founder & CEO of Clicta Digital', 'Clicta Digital Agency', '[{"company":"Clicta Digital Agency","company_id":"clicta-digital","industry":"Marketing and Advertising","location":"Greater Denver Area","positions":[{"description":"Clicta Digital is a virtual digital marketing agency providing SEO, web design, social media marketing, PPC, email marketing, and online reputation marketing services. Our in-house digital marketing experts are passionate about getting our client\'s results to grow their business. Are you ready to be seen online? Contact us today! Clicta Digital is a virtual digital marketing agency providing SEO, web design, social media marketing, PPC, email marketing, and online reputation marketing services. Our in-house digital marketing experts are passionate about getting our client\'s results to grow their business. Are you ready to be seen online? Contact us today!","duration":"Jul 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Clicta Digital Agency","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/clicta-digital"},{"company":"SalesFuel, Inc.","company_id":"sales-fuel","location":"Greater Denver Area","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Oct 2019","subtitle":"SalesFuel, Inc.","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/sales-fuel"},{"company":"Active Planet Travels","company_id":"active-planet-travels","location":"Remote","positions":[{"description":"Active Planet Travels is an independent travel blog that bases it’s article on real life experiences and reaches out to a broad range of travelers, travel bloggers, journalists, students, and anyone else looking for information, tips, and products related to the outdoor adventure travel industry. Active Planet Travels is an independent travel blog that bases it’s article on real life experiences and reaches out to a broad range of travelers, travel bloggers, journalists, students, and anyone else looking for information, tips, and products related to the outdoor adventure travel industry.","duration":"Jul 2011 - Present 10 years 5 months","duration_short":"10 years 5 months","end_date":"Present","start_date":"Jul 2011","subtitle":"Active Planet Travels","title":"Travel Influencer"}],"url":"https://www.linkedin.com/company/active-planet-travels"},{"company":"Austin Ad Fed","company_id":"austin-ad-fed","location":"Austin, Texas Area","positions":[{"description":"The Ad Fed supports Austin’s vast marketing and creative community as a positive force in the Central Texas economy and culture, and promotes its stature in the highly competitive national advertising community. We’re the only local professional association that binds the mutual interests of advertisers, advertising and PR agencies, media companies, suppliers and academia. The Ad Fed supports Austin’s vast marketing and creative community as a positive force in the Central Texas economy and culture, and promotes its stature in the highly competitive national advertising community. We’re the only local professional association that binds the mutual interests of advertisers, advertising and PR agencies, media companies, suppliers and academia.","duration":"Jul 2018 Dec 2018 6 months","duration_short":"6 months","end_date":"Dec 2018","start_date":"Jul 2018","subtitle":"Austin Ad Fed","title":"Communications Co-VP"}],"url":"https://www.linkedin.com/company/austin-ad-fed"}]', '["Sarah Snyder-Castañeda “I managed Ron for two years at Leadhub during his role at Search Specialist. His enthusiasm for online marketing, matched with an unrelenting curiosity and hard work ethic made him a pleasure to work with. One of the things that sets Ron apart is that he doesn\'t stop at completing a task; he takes it to the next level with questions and feedback that advocate for the client\'s success. I can\'t wait to see what Ron accomplishes in the years ahead. ”","Jonathan Gil Yaniv “Ron was an excellent social media consultant. We worked together on a feature film that I was producing at the time, he not only bolstered our Facebook presence, but also helped us establish ourselves across the social media spectrum. He\'s my go to expert in the field!”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to optimize businesses' online presence and increase sales through SEO and PPC, and today, the agent is reaching out to the user to discuss potential collaboration on enhancing the user's company's marketing strategies.
### Human: Agent: ['Amy Reed', "I have been specializing in the field of medical aesthetics for the last 18 yrs. I am a licensed nurse and aesthetician while holding a bachelors degree with an emphasis in marketing and business building within this medical specialty.Over these past 18 yrs I have grown a strong aptitude for consultative selling, while offering a dedicated service, along with well prepared medical knowledge, that Dr's and customers have found very valuable and resourceful. I have thoroughly enjoyed and earned my way to success through many years of experience and building business relationships in outside medical sales. In addition to the above I have sold the #1 professional skin care line in the world, Dermalogica and ZO skin health. Medical-Surgical supplies & equipment, injectables to all physicians', salons, & medical spas.I am confident that with my strong educational background, my accomplished sales experience, and my well prepared ability to be organized with outstanding time management skills, I will be an asset in any sales role. In addition I have many key contacts here in Jacksonville and throughout N. FL that will add value to my position within your company. Here are some of my strong points:* Leadership and top performer YOY* Great education, experience and knowledge of marketing and sales concepts* Ability to balance full time work while attending full time online school* Successful track record in launching new product lines and creating increased revenue stream* The ability to increase usage of products and services to both current and prospective customers* A drive for results with excellent leadership and self motivational capabilities* Over 10 yrs of knowing the inner workings of physicians practice* Great ability to dissolve conflict and solve problems * A team player with strong interpersonal skills and training skills* Persuasive in contract, negotiating skills and strong networking capabilities* Consistent attribute of being influential and resourceful to my company, my accounts and my working relationships. Specialties: Extremely self motivated, initiative taker that sells value, learns quickly, builds instant rapport, is consultative, analytical, is able to sell and communicate at the executive or physician level overall, enjoys the tactful art of the sales process. Team player, Natural leader, Planning-Time Mgmt, Family, Teacher, Fitness-Health, Detail Oriented, Relationship Building, Seen as an expert in the Aesthetics industry, Wealth, Listener, Presentation Skills, Education, strong negotiator", 'Account Executive at ZO Skin Health, by Dr. Zein Obagi', 'ZO Skin Health, Inc.', '[{"company":"ZO Skin Health, Inc.","company_id":"zoskinhealth","industry":"Pharmaceuticals","location":"Jacksonville, Florida Area","positions":[{"description":"ZO skin health by Zein Obagi was ranked the fastest growing medical aesthetic skin care brand in the world.I was invited to join the ZO team to grow an expansion territory in NE Florida and SE Georgia. With a focus on new business with in the specialties of dermatology, plastic surgery, including universities, Mayo clinic and those physicians specializing in medical aesthetics.Presidents club winner 2016/2017/2018/2019SE regional account executive of the year 2016/2017/2018/2019Account executive of the year 2017/2018Million dollar club 2017/2018, $2Million dollar club 2019/2020 Outstanding achievement 2015/2016/2017/2018/20192015 growth 131% (in 5 months) 2016 growth 191%2017 growth 125%2018 growth 111%2019 growth 110%I have opened and now manage the growth of over a $2M territory, one of the largest volume territories in the US. Which also includes “2” of the top 5 accounts in the US for ZO skin health.","duration":"Jul 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Jul 2015","subtitle":"ZO Skin Health, Inc.","title":"Senior Account Executive & field trainer/Presidents club/ AE of the year/ LPN"}],"url":"https://www.linkedin.com/company/zoskinhealth"},{"company":"Dermalogica","company_id":"dermalogica","location":"Jacksonville, Florida Area","positions":[{"description":"Selling for the largest global professional skin care company.Account Management, prospect, and developing new accounts with a strong pipeline.Developed large territory with key and national account focus. Establish and maintain brand representation and new product placement. Maintain account and lead records via salesforce.com. Deliver sales presentations to include ROI analysis, product assortment, and pricing quotations.Teach product knowledge, business development, and customer service classes at bi-monthly onsite education events.Hit Target and obtained bonus in my first quarter with the company, 1st in the company to accomplish that.","duration":"Jun 2009 Jul 2015 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jul 2015","start_date":"Jun 2009","subtitle":"Dermalogica","title":"North Florida/South Georgia Business Consultant"}],"url":"https://www.linkedin.com/company/dermalogica"},{"company":"Independent Medical Consultant","company_id":"independent-medical-consultant","location":"","positions":[{"description":"While selling and consulting for 12 yrs I have been successfully building only “A” accounts with these major Aesthetic Medical companies while launching their Pharmaceutical grade products; Allergan MD Forte’, Prevage MD, Skin Medica, Kinerase, Avage-Rx, Tazorac- Rx, OMP, OBAGI Nu-Derm, CRx, Topix, Skin Ceuticals, Neostrata, Jane Iredale, Average revenue of $25,000 a month in Skin Care SalesResponsible for sales of all procedures, BOTOX, Juvederm, Restylane, Laser hair removal,VPL/ IPL, Microdermabrasion, Thermage, Photo Rejuvenation, etc.Average revenue of $55,000 a month in Procedure SalesEstablished a client base of over 15,000 satisfied patients","duration":"May 1999 Jun 2011 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jun 2011","start_date":"May 1999","subtitle":"Independent Medical Consultant","title":"Business Development advisor"}],"url":"https://www.linkedin.com/company/independent-medical-consultant"}]', '["David Duroure, MBA “Amy is always extremely well prepared and most knowledged in her field. She works and interacts well with everyone. She is upbeat and has a positive outlook on her job and life in general. Her attitude can be summed up as \\"Can Do!\\" and will exceed your expectations consistantly. She can be entrusted with the most sensitive information and is as reliable as the finest Swiss watch! I would highly recommend Amy to any employer without reservation. David A Duroure”","Amy Frank “Amy Reed is an extremely hard worker and is very organized. She will do whatever it takes to get the job done! She would be a great asset to any company!”"]'] User: ['Debra Morris', 'Specialties: Sales / Promotional Products / Mail / Variable Data / Printing / Customer Care Services', 'Northern California Sales Manager at Certified Medical Testing', 'Americore Mechanical', '[{"company":"Americore Mechanical","company_id":"americore-mechanical","industry":"Industrial Machinery Manufacturing","location":"Hilmar, CA","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Americore Mechanical","title":"Sales & Marketing Manager"}],"url":"https://www.linkedin.com/company/americore-mechanical"},{"company":"Certified Medical Testing","company_id":"certified-medical-testing","location":"Fresno, California Area","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Certified Medical Testing","title":"Northern California Sales Manager"}],"url":"https://www.linkedin.com/company/certified-medical-testing"},{"company":"Professional Print & Mail","company_id":"professional-print-&-mail","location":"Fresno / Visalia / Tulare","positions":[{"description":"Brand Development / Full Service Mail House / Full Serve Print House / Full Service Graphics & Web Services / Completely On-Line for Clients with up-to-date inventories for each Customer with their own Personalized Web Pages / Promotional Products / Variable Data / Top Rated Customer Service - Handle Clients in Person / Excellent Support Staff Brand Development / Full Service Mail House / Full Serve Print House / Full Service Graphics & Web Services / Completely On-Line for Clients with up-to-date inventories for each Customer with their own Personalized Web Pages / Promotional Products / Variable Data / Top Rated Customer Service - Handle Clients in Person / Excellent Support Staff","duration":"Apr 1999 Aug 2019 20 years 5 months","duration_short":"20 years 5 months","end_date":"Aug 2019","start_date":"Apr 1999","subtitle":"Professional Print & Mail","title":"Print & Mail Sales Representative"}],"url":"https://www.linkedin.com/company/professional-print-&-mail"},{"company":"La Ryan Catering, Inc.","company_id":null,"location":"Freno, CA","positions":[{"description":"Fully responsible for day to day operations of the company. Marketing, brand development and community affairs. Fully responsible for day to day operations of the company. Marketing, brand development and community affairs.","duration":"Jul 2005 Jul 2019 14 years 1 month","duration_short":"14 years 1 month","end_date":"Jul 2019","start_date":"Jul 2005","subtitle":"La Ryan Catering, Inc.","title":"Marketing Director / Office Manager"}],"url":""},{"company":"Sir Speedy, Roseville, CA.","company_id":null,"location":"","positions":[{"description":"Basic Customer Service / Front Office work. Bindery / Sales / Delivery. Basic Customer Service / Front Office work. Bindery / Sales / Delivery.","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Sir Speedy, Roseville, CA.","title":"CSR / Sales"}],"url":""}]', '["Tony Renfro “Charismatic, Intellegent & Resourceful are the first three words that come to mind when I think of Debra! I learned a lot from Debra in a short amount of time as she is a true professional with an expansive knowledge base in her field. I would welcome the opportunity to work with Debra if ever given the chance!”","Susan Angustia “Debra is a superlative colleague. She represents her company professionally well and projects a warm familial personality. Debra has earned my trust in handling my clients with care, providing them with exceptional service for a reasonable cost. I have counted on them on several last minute projects and she has always delivered.”"]']### Assistant: The agent's job is to sell medical aesthetic products and services. Today, the user is reaching out to the agent because they need to purchase promotional products for their printing and mail business.
### Human: Agent: ['Tyler Leinbach', "I have worked in sales, customer retention, operations, and customer service in my own LLC (Flax Creek Ventures), national corporations, state-wide corporations, my family's companies, and family-owned companies, before finding North Carolina Farm Bureau which I call home.As a sales advisor for True Homes USA 1/3 people who visited my office trusted me to build their home and as a sales consultant for Reece Builder's, up to 70% of folks I met trusted me to renovate their home. The secret sauce: “You will get all you want in life, if you help enough other people get what they want” -Zig Ziglar. Before that, I led sales for the Dick's Sporting Goods store, Field and Stream, in Cary, NC. In this role, I was focused on driving the customer rewards program, specifically the store credit card. Successes included administering more applications in a single day by any employee, the most applications per employee, and even the highest number of units sold in a single transaction. My upbringing in my family's auction companies, as well as other entrepreneurial sales, provided myself with a strong foundation and solid experience to build upon.Colleagues know me as a high performing team player who is focusing on strategy and numerical goals. I am at my best when I can solve a problem, work with a team, and can exhibit responsibility, but am also capable of working alone.I graduated from Wake Forest University with a Master's degree in the Arts in Management (MAM) after earning a BS from North Carolina State University.", 'Insurance Agent at North Carolina Farm Bureau Insurance', 'North Carolina Farm Bureau Insurance', '[{"company":"North Carolina Farm Bureau Insurance","company_id":"north-carolina-farm-bureau-insurance","location":"King, North Carolina, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"North Carolina Farm Bureau Insurance","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/north-carolina-farm-bureau-insurance"},{"company":"Flax Creek Ventures, LLC","company_id":null,"location":"Winston-Salem, NC","positions":[{"description":"-Founded property management company to renovate and improve low-income housing and provide residents with a safer living environment-Currently own two communities with 22 total homes, operating at a 98.5% occupancy rate","duration":"Jun 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Flax Creek Ventures, LLC","title":"Owner/Operator"}],"url":""},{"company":"Reece Builders","company_id":"reece-builders","location":"Winston-Salem, North Carolina, United States","positions":[{"description":"-Helped home owners renovate their homes with new windows, siding, gutters, doors and other home improvement projects from a sales role-Broke the company record for largest weekly paycheck, joined the 70% club (70% monthly sales conversion) which only had 3 members in the 48-year company history when I joined, and was the #1 producing consultant every-other month","duration":"Apr 2019 Jan 2020 10 months","duration_short":"10 months","end_date":"Jan 2020","start_date":"Apr 2019","subtitle":"Reece Builders","title":"Senior Sales Consultant"}],"url":"https://www.linkedin.com/company/reece-builders"},{"company":"True Homes","company_id":"true-homes","location":"Triad","positions":[{"description":"- Met or exceeded Monthly sales quota ten out of twelve months and was runner-up for Rookie of the Year in 2018, based on number of homes sold - Held the second highest conversion rate in the 11-person Triad division: 33% of all clients - Presided over Pfafftown and Rural Hall communities, worth ~$15,000,000 in yearly revenue, and worked alongside the land, warranty, and construction teams to produce buildable lots and inventory homes","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"True Homes","title":"Sales Advisor"}],"url":"https://www.linkedin.com/company/true-homes"},{"company":"DICK\'S Sporting Goods","company_id":"dick%27s-sporting-goods","location":"Cary, North Carolina","positions":[{"description":"-Recognized for exceeding the store record for credit card applications in a single day (150%) and total cards by an employee (300%)-Trained 10+ employees on sales strategy based on number of units sold in a single transaction through accessorizing-Streamlined intake, tagging, and servicing of firearms and regulatory paperwork to create a more efficient inventory-Managed department loss prevention, surpassed sales projections, and developed operational strategies","duration":"Aug 2015 Jul 2016 1 year","duration_short":"1 year","end_date":"Jul 2016","start_date":"Aug 2015","subtitle":"DICK\'S Sporting Goods","title":"Firearm Sales Associate"}],"url":"https://www.linkedin.com/company/dick%27s-sporting-goods"},{"company":"NC State University","company_id":"north-carolina-state-university","location":"Raleigh, NC","positions":[{"description":"-Mentored 40+ American and international students transitioning into college life, organized educational and social programs, and oversaw policy enforcement-Directed conflict management, educated students on suicide awareness/prevention, and promoted campus involvement among residents, achieving highest student satisfaction survey response (95%) and approval rate (93%) among staff of 10","duration":"Oct 2013 May 2014 8 months","duration_short":"8 months","end_date":"May 2014","start_date":"Oct 2013","subtitle":"NC State University","title":"Resident Adviser"}],"url":"https://www.linkedin.com/company/north-carolina-state-university"},{"company":"Leinbach Auction and Reality, LLC","company_id":null,"location":"Winston-Salem, NC","positions":[{"description":"-Created strategies to overcome company marketing, operation, and sales hindrances as they arose-Established direct conflict resolution for 20 auctions a year and concentrated on customer retention","duration":"Jan 2001 Aug 2011 10 years 8 months","duration_short":"10 years 8 months","end_date":"Aug 2011","start_date":"Jan 2001","subtitle":"Leinbach Auction and Reality, LLC","title":"Sales Consultant"}],"url":""}]', '["“Tyler took a Livestock Merchandising course that I taught at North Carolina State University. The course is set up for students to experience the real life situation of conducting a real life livestock auction. Each student was required to collect information on their animal to help promote their animal and also promote the sale itself. They also had to talk with potential buyers about the animals for sale. In class Tyler was always asking questions trying to find out more about the subject. Many of his questions would be considered outside the box. He just looked at the subject different from most students and this lead the other students to think more. Tyler has a very outgoing personality which allows him to talk with potential buyers and promote his product. He is very thorough when researching a project so that he has facts that he can use when promoting his product.”","“As a firearms associate Tyler has been a driving force behind our customer loyalty programs and has helped lead our stores success with the rewards of sport card. He is regularly called out by his customers through our online surveys and has often been referred to as \\"extremely helpful and knowledgeable. He continues to challenge himself every shift he works to help push our stores sales driving metrics in the right direction. ”"]'] User: ['Larry Nebel', 'I am a full service Realtor and list homes for sale and assist buyers in identifying and purchasing homes. If you would like additional information, give me a call at 877-689-3267.', 'Retired at Retired r Us', 'Retired r Us', '[{"company":"Retired r Us","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Jan 2011","subtitle":"Retired r Us","title":"Retired"}],"url":""},{"company":"Arbors on Main - Hendersonville, TN","company_id":null,"location":"","positions":[{"description":"Retired Retired","duration":"Jan 2007 Nov 2014 7 years 11 months","duration_short":"7 years 11 months","end_date":"Nov 2014","start_date":"Jan 2007","subtitle":"Arbors on Main - Hendersonville, TN","title":"TIC Owner"}],"url":""},{"company":"Personal investor","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2013 16 years","duration_short":"16 years","end_date":"2013","start_date":"1997","subtitle":"Personal investor","title":"Principal"}],"url":""},{"company":"Marriott Renaissance Rutherford NJ","company_id":null,"location":"","positions":[{"description":"A group for investors in the Moody Marriott Renaissance in Ruthiorford NJ A group for investors in the Moody Marriott Renaissance in Ruthiorford NJ","duration":"Nov 2007 Jan 2012 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2012","start_date":"Nov 2007","subtitle":"Marriott Renaissance Rutherford NJ","title":"TIC Owner"}],"url":""},{"company":"Alain Pinel Realtors","company_id":"alain-pinel-realtors","location":"","positions":[{"description":"List and sell real estate List and sell real estate","duration":"Sep 2005 Jan 2012 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jan 2012","start_date":"Sep 2005","subtitle":"Alain Pinel Realtors","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/alain-pinel-realtors"},{"company":"Pavilions Apartments","company_id":"pavilion","location":"","positions":[{"description":"A TIC investment in at 240 unit apartment complex in Alburquerque NM which I personally own A TIC investment in at 240 unit apartment complex in Alburquerque NM which I personally own","duration":"Jun 2004 Jun 2011 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2011","start_date":"Jun 2004","subtitle":"Pavilions Apartments","title":"TIC Owner"}],"url":"https://www.linkedin.com/company/pavilion"},{"company":"Welton Street Investments, LLC","company_id":"welton-street-investments","location":"","positions":[{"description":"I specialize in providing tax efficient options for highly appreciated Real Estate investments. One vehicle I sell is Tennant in Common (TIC) fractional interest investments in investment grade Real Estate which are designed to provide 1031 replacement properties for investors with good income and no personal management requirements. If you would like additional information give me a call at 877-689-3267. I specialize in providing tax efficient options for highly appreciated Real Estate investments. One vehicle I sell is Tennant in Common (TIC) fractional interest investments in investment grade Real Estate which are designed to provide 1031 replacement properties for investors with good income and no personal management requirements. If you would like additional information give me a call at 877-689-3267.","duration":"Feb 2007 Dec 2009 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2009","start_date":"Feb 2007","subtitle":"Welton Street Investments, LLC","title":"Registered Representative"}],"url":"https://www.linkedin.com/company/welton-street-investments"},{"company":"Burch & Company","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2004 Feb 2007 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2007","start_date":"Jul 2004","subtitle":"Burch & Company","title":"Registered Representative"}],"url":""},{"company":"Empire Realty Associates","company_id":"empire-realty-associates","location":"","positions":[{"description":"","duration":"Jul 2003 Sep 2005 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2005","start_date":"Jul 2003","subtitle":"Empire Realty Associates","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/empire-realty-associates"},{"company":"Pacific Union Real Estate","company_id":"pacific-union-international","location":"","positions":[{"description":"","duration":"Jan 2000 Jul 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2003","start_date":"Jan 2000","subtitle":"Pacific Union Real Estate","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/pacific-union-international"},{"company":"United Electronic Printers Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1987 Jan 2000 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jan 2000","start_date":"Dec 1987","subtitle":"United Electronic Printers Inc.","title":"CEO"}],"url":""},{"company":"PacTel Spectrum Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1985 Jul 1987 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 1987","start_date":"Jul 1985","subtitle":"PacTel Spectrum Services","title":"VP Sales"}],"url":""},{"company":"Telcom General","company_id":null,"location":"","positions":[{"description":"Owned by British Petroleum Owned by British Petroleum","duration":"Feb 1984 Jul 1985 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 1985","start_date":"Feb 1984","subtitle":"Telcom General","title":"VP Sales"}],"url":""},{"company":"Uninet","company_id":"uninet","location":"","positions":[{"description":"Owned By United Telecommunications Owned By United Telecommunications","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"Uninet","title":"VP Sales"}],"url":"https://www.linkedin.com/company/uninet"},{"company":"United Computing (Uninet)","company_id":null,"location":"","positions":[{"description":"Owned by United Telecommunications Owned by United Telecommunications","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Computing (Uninet)","title":"VP Sales"}],"url":""},{"company":"United Telecommunications (Uninet)","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Telecommunications (Uninet)","title":"VP Sales"}],"url":""},{"company":"United Telecommunications","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Telecommunications","title":"VP Sales"}],"url":""},{"company":"Tymnet","company_id":null,"location":"","positions":[{"description":"Owned by Tymshare, Inc Owned by Tymshare, Inc","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymnet","title":"Regional Manager"}],"url":""},{"company":"Tymshare","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymshare","title":"Regional Manager"}],"url":""},{"company":"Tymnet, Inc. (Tymshare)","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymnet, Inc. (Tymshare)","title":"Regional Manager"}],"url":""},{"company":"Remote Computing Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1968 Jul 1975 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jul 1975","start_date":"Jul 1968","subtitle":"Remote Computing Corporation","title":"Sales Manager"}],"url":""},{"company":"Scientific Data Systems","company_id":"scientific-data-systems","location":"","positions":[{"description":"","duration":"Feb 1967 Jul 1968 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 1968","start_date":"Feb 1967","subtitle":"Scientific Data Systems","title":"Member of the technical staff"}],"url":"https://www.linkedin.com/company/scientific-data-systems"},{"company":"Control Data Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1965 Feb 1967 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1967","start_date":"Jun 1965","subtitle":"Control Data Corporation","title":"Applications Analyst"}],"url":""}]', '["Richard Zimmerman “Larry\'s years of experience both as a licensed real estate associate and a FINRA licensed securities representative gives him the knowledge and perspective to evaluate and educate his clients on the attributes of properties as well as the appropriateness of a securitized investment program. I would certainly recommend Larry to anyone considering a 1031 exchange into a Tenant-in-Common or Delaware Statutory Trust or an equity investment into a REIT, LLC or LP offering.”","Art Caisse “I worked closely with Larry introducing the world to a predecessor to what is now the Internet way back in the 1970s. Larry is a highly talented sales professional with a \'can-do\' approach and the results to prove it. Smart, personable and a man of high integrity, I highly recommend Larry to assist you in any challenging endeavor (and he\'s a lot of fun to work with!).”"]']### Assistant: The agent's job is to assist buyers in identifying and purchasing homes, and today the user is reaching out to the agent because they need assistance in selling their current home and finding a new one.
### Human: Agent: ['April E.', 'ISO 20k, IT Service Management, ISO 27001, Federal Information Processing Standards (FIPS), Federal Information Management Act (FISMA), ITIL v2 & v3Experience:Roadmap Development, Multi-Year Plans(MYPs) and Scheduling, Assessments identifying Current State to Desired State Implementation or Improvement of all ITIL v2 and v3 Processes, Design and development of Instrumentation Optimization, performing holistic organizational risk analysis.Develop Process Designs, Implementation Plans, and Resourcing Requirements for ITIL v3. Accentuating Fit-for-Purpose and Just-in-Time (JIT) ResourcingLeadership for IT Service Management (ITSM) and Organizational Change Coach. Leadership for Business Transformation, taking Product Delivery Organizational Model to a Service Oriented Architecture (SOA).Change Coach Counseling, Organizational Restructuring Planning, Scheduling and Risk Assessments for Business Transformation Operational Readiness. Create, develop and implement Organizational Behavior Modification Plans.Perform Optimization Assessments on ITSM Instrumentation, Serve as Leadership on Development and Implementation of MYPs for ITSM Improvement Programs in parallel with Instrumentation Enhancement• Global Representative and Chairman for Tools Governance Board, representing North America and South America• Global Audit and Compliance Representative for North America and South America• Member of the National Association of State CIOs• Member of the National Association of State Technology DirectorsSpecialties: Corporate Law, Auditing, Six Sigma, CMMI Assessments, PRINCE2 Project Management, Organizational Change Management, Process Maturity Framework (PMF) Assessments, Systems Development Life Cycle (SLDC) Assessments, Salary Arbitration, Multi-Year Planning (MYP) Roadmap Development', 'ITSM Business Transformation Consultant', 'Fujitsu', '[{"company":"Fujitsu","company_id":null,"location":"","positions":[{"description":"","duration":"May 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"May 2010","subtitle":"Fujitsu","title":"Project Manager"}],"url":""},{"company":"AEMS, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2008 - Present 13 years 5 months","duration_short":"13 years 5 months","end_date":"Present","start_date":"Jul 2008","subtitle":"AEMS, Inc","title":"Director - ITSM Business Transformation"}],"url":""},{"company":"Vertex","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2010 Apr 2011 11 months","duration_short":"11 months","end_date":"Apr 2011","start_date":"Jun 2010","subtitle":"Vertex","title":"Project Manager"}],"url":""},{"company":"AT&T Consulting Services","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2007 Jun 2008 11 months","duration_short":"11 months","end_date":"Jun 2008","start_date":"Aug 2007","subtitle":"AT&T Consulting Services","title":"ITIL Consultant"}],"url":""},{"company":"EDS","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"EDS","title":"ITIL Implementation Coordinator - Federal Reserve"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Atos Origin","company_id":"atos","location":"","positions":[{"description":"","duration":"Jul 2003 Nov 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2005","start_date":"Jul 2003","subtitle":"Atos Origin","title":"Quality Coordinator - North America"}],"url":"https://www.linkedin.com/company/atos"}]', '["Jim Howser “April is an insightful and articulate consultant with solid IT service management skills and deep understanding in service desk functions. April and I worked together at AT&T doing service improvement consulting with AT&T customers.”","Mark Gansle “April\'s passion for doing the right thing has always stood out in my mind as one of her most defining and admirable aspects. Not only does April have a very strong sense of ethics, but she evangelizes actively and urgently for her customers. April is therefore an ideal IT service management SME, since she is driven to improve service quality and improve process maturity and rigor.”"]'] User: ['Bob Lang', "Experienced Independent Consultant with a demonstrated history of working in the information technology and services industry. Strong consulting professional skilled in Systems Administration, Network Administration, Training, Customer Service, Project Planning, Team Building, and Leadership. I bring a variety of skills to bear on every problem. No company is too big or too small -- I've worked successfully at all levels.", 'Manager of Systems Administration at Private', 'Private', '[{"company":"Private","company_id":null,"location":"","positions":[{"description":"Oversees the Systems Infrastructure Team Oversees the Systems Infrastructure Team","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"Private","title":"Manager of Systems Administration"}],"url":""},{"company":"Self-employed","company_id":null,"location":"Longmont, CO","positions":[{"description":"","duration":"Jan 1990 - Present 31 years 9 months","duration_short":"31 years 9 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Self-employed","title":"Systems/Network Infrastructure Engineer"}],"url":""},{"company":"Langconsulting","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1990 - Present 31 years 9 months","duration_short":"31 years 9 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Langconsulting","title":"Independant Consultant"}],"url":""},{"company":"Semler Scientific","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2019 Oct 2019 1 month","duration_short":"1 month","end_date":"Oct 2019","start_date":"Oct 2019","subtitle":"Semler Scientific","title":"Senior Systems Administrator"}],"url":""},{"company":"Advanced Technology Solutions","company_id":"atssocal","location":"Broomfield, CO","positions":[{"description":"I administered all systems in South, Central, and North America. I was the primary resource for all Nutanix clusters. I performed all migrations from legacy VM Clusters to Nutanix in North America. I transitioned all backups from Backupexec to CommVault. I was the resident Mac expert. I implemented a Red Hat SAMBA server to facilitate Mac data into the common storage model. I was a lead domain administrator in the Atlantic migration team that evacuated the WhiteWave domain and moved all objects to Danone North America’s domain. I built and provisioned new servers as well as monitored and tuned all systems for optimum performance. I am a Tier-3 escalation for all business and Production systems issues. I am a key point of contact for all sites. I have a reputation for getting things done quickly and accurately -- and CALMLY.","duration":"Jul 2017 Oct 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2019","start_date":"Jul 2017","subtitle":"Advanced Technology Solutions","title":"Systems Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/atssocal"},{"company":"Frasier Meadows Manor Inc.","company_id":"frasier-meadows-manor-inc-","location":"Boulder, CO 80303","positions":[{"description":"• Corrected network VLAN and DHCP issues• Corrected DHCP and AD Servers for true redundancy• Rebuilt Exchange 2007 Server after crash• Set up new Windows 2012 servers• Replaced Revenetix backup with Barracuda appliance. Configured ISP access to accommodate cloud backup and cloud High Availability• Spec’d and installed infrastructure for backup wireless broadband service• Upgraded Sonicwall Firewalls. Re-configured them to load balance between two separate ISPs. Configured for High Availability. Tested weekly.• Upgraded HP SAN with additional shelves for additional storage• Upgraded HP San to new SAN and migrated data – repurposed old SAN storage• Upgraded and installed HP Proliant Gen9 server farm. Re-purposed old servers (Gen 6 and Gen 8)• Set up additional servers for File Serving and testing – Ubuntu – Linux Mint 17• Replaced Netgear WIFI system with Ruckus. Implemented campus-wide configured for Guest, Secure, and IT WLANS.• Designed, Spec’d, and installed presentation systems for all conference rooms and assembly areas• Stopped and remedied Ransomeware attack. Determined issues with old backup system – restored data and corrected backup system oversights• Located network loops due to bad hardware – implemented Spanning Tree Protocol to mitigate• Restored all local closets after destroying flood – re-cabled,replaced switches• Installed servers for the Security Camera system. Utilized Trendnet cameras and software. Managed all requests for image extractions by managers.• Coordinated all MAC OS requirements by presenters. Supported all Resident Macs. • Implemented and maintained VPN access through Cisco ASA and Ericom Web Access• On-Call 24x7 for all IT personnel and employees with emergent issues","duration":"Jan 2013 May 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2017","start_date":"Jan 2013","subtitle":"Frasier Meadows Manor Inc.","title":"Network/Systems Administrator"}],"url":"https://www.linkedin.com/company/frasier-meadows-manor-inc-"},{"company":"ARC/Pomeroy","company_id":null,"location":"","positions":[{"description":"Oversight of all ARC-Pomeroy employees and contracts at all HP sites world-wide. Responsible for all Customer Interactions regarding additions or changes to existing contracts as well as the development of new contracts. Oversight of all ARC-Pomeroy employees and contracts at all HP sites world-wide. Responsible for all Customer Interactions regarding additions or changes to existing contracts as well as the development of new contracts.","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"ARC/Pomeroy","title":"Site Manager"}],"url":""}]', '["Daniel Valentine “Bob has an unquestionable level of dedication and passion for his craft. His experience gives him a enhanced perspective in all areas of Information Technology. It was a real pleasure working with him and I will be looking for opportunities to do so again.”","Przemysław Ligenza “It is my pleasure to strongly recommend Robert LANG as IT professional. He has great engineering and administrative knowledge in virtualization, OS, networking and many others IT related topics. We were working together as a team on domain migration project for 500+ servers scope. He delivers his work with commitment and precision. He has very good communicative skills and is always open for new assignments. ”"]']### Assistant: The agent's job is to provide IT service management consulting. Today, the agent is reaching out to the user because they need assistance in improving their systems administration and network administration skills.
### Human: Agent: ['Marcela H.', 'Driven Human Resource Manager / Office ManagerHighly organized, performance-focused, and goal-driven professional, offering comprehensive experience in HR responsibilities, administrative support, office management, customer service, and process optimization. Effective at handling, coordinating, and accomplishing multiple tasks simultaneously without compromising work quality; in overcoming conflicts and challenges to outperform organizational competition and achieve set-forth goals and objectives. Articulate communicator with bilingual fluency in English and Spanish.', 'Human Resources Manager at Bradford Marine', 'Bradford Marine', '[{"company":"Bradford Marine","company_id":"bradford-marine-1","industry":"Maritime Transportation","location":"United States","positions":[{"description":"Bradford Marine offers full-service marina/shipyard locations in Fort Lauderdale, FL and Freeport, Grand Bahama. Since 1966, this family-owned company has provided customers with the finest in quality service and support.Bradford Marine’s offerings include both short-term and long-term dockage, yacht servicing, and yacht sales. Full refit and repair services are performed by over 160 experienced trade professionals who are full-time employees of Bradford Marine. Bradford Marine’s expansive breadth of service offerings allows projects to be completed on-time and on-budget with the highest level of quality.","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Bradford Marine","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/bradford-marine-1"},{"company":"Oncology Analytics, Inc.","company_id":null,"location":"Plantation","positions":[{"description":"Supported and managed the office by handling day-to-day operations with a focus on the cultural experience. Supported talent acquisition activities, such as interview scheduling and new hire onboarding. Managed employee data management systems, including employee learning and compliance programs. Supported and managed the office by handling day-to-day operations with a focus on the cultural experience. Supported talent acquisition activities, such as interview scheduling and new hire onboarding. Managed employee data management systems, including employee learning and compliance programs.","duration":"Nov 2011 Jan 2020 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jan 2020","start_date":"Nov 2011","subtitle":"Oncology Analytics, Inc.","title":"HR Generalist / Office Manager"}],"url":""},{"company":"Regus","company_id":null,"location":"Ft. Lauderdale","positions":[{"description":"Managing multiple tasks while providing customers with the best possible service. Build a strong professional relationship with clients and addressing their business needs. Assisting as a clerical staff member to placing lunch orders if that is what they needed. Solving problems for them and making sure they have everything they needed was my top priority. Managing multiple tasks while providing customers with the best possible service. Build a strong professional relationship with clients and addressing their business needs. Assisting as a clerical staff member to placing lunch orders if that is what they needed. Solving problems for them and making sure they have everything they needed was my top priority.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"Regus","title":"Admin"}],"url":""}]', '["Ashley Brevda “I worked with Marcela for four years. She is a dedicated, hardworking, loyal and trustworthy employee. Marcela is very personable and made sure to address all employee matters and questions in a timely, accurate and efficient manner within her HR role. Marcela is incredibly resourceful and no matter what the task, she would figure out how to accomplish it and accomplish it accurately. Marcela always went above and beyond her required job duties to assist me and anyone who needed help no matter how big or small the ask. It was a pleasure working with her and I would recommend her to any employer. ”","Callegari John “I have known and worked with Marcela for the past four years. During this time, I have always found her to be a loyal trusted employee. She is the employee you can count on for getting the work done when needed and with the accuracy you can depend on. More importantly, to take the initiative to ensure we met our timelines and goals. She is extremely knowledgeable about her field and can be counted on for providing the right advice or performing research to find the right information. She has always been a pleasure to work with and liked and trusted by all levels of staff. Furthermore, she can be trusted with the most confidential of information. I highly recommend Marcela with the upmost of confidence that she will be an asset to any organization. ”"]'] User: ['Lloyd Josang', 'Happily married father of five, Career has focused on marine refrigeration, primarily in the North Pacific Fishing Industry.', 'Sales at Wescold Systems, Inc.', 'Integrated Marine Systems, Inc.', '[{"company":"Integrated Marine Systems, Inc.","company_id":"integrated-marine-systems-inc-","industry":"Maritime","location":"Seattle","positions":[{"description":"","duration":"Jan 2006 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Integrated Marine Systems, Inc.","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/integrated-marine-systems-inc-"},{"company":"Highland Refrigeration","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Highland Refrigeration","title":"Parts Manager"}],"url":""},{"company":"Teknotherm","company_id":null,"location":"","positions":[{"description":"","duration":"1989 1998 9 years","duration_short":"9 years","end_date":"1998","start_date":"1989","subtitle":"Teknotherm","title":"Service Technician - Component Sales Manager"}],"url":""}]', '["Walt Briski “Lloyd is a man who knows the business. Whenever we are involved in a special project I call Lloyd for his advice and assistance.”","David Gardner “Lloyd is very well qualified for his working activities at Wescold. He has a good grasp of the necessities of this industry.”"]']### Assistant: The agent's job is to conduct sales outreach. Today, the agent is reaching out to the user because they need to schedule a meeting to discuss marine refrigeration solutions for the North Pacific Fishing Industry.
### Human: Agent: ['Gregg Rodriguez', 'Content is the new code. I bring 12+ years in Corporate and Product Marketing: Content Strategy, UX/UI Content Writing, and Storytelling, across B2B Tech: SaaS, IaaS and PaaS, including cloud security and PR agency experience. Make your content stand above the rest.I am a creative, intuitive and strategic thinker with growth/scale mindset and a high bar for quality combining vision, data, business acumen. Exceptional writing skills, storytelling ability and knowledge of SEO and the Challenger Sales Model, enable me to create targeted content advancing the buyer journey, supporting marketing/sales objectives and building brands. Working closely with digital marketing, product marketing and sales organizations, and collaborating closely with cross-functional teams, UX designers, content marketers, my ability to guide and influence, from line level to C-Suite, make me an effective strategist and valuable member of marketing leadership.', 'Content Strategist at Facebook', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":"San Francisco Bay Area","positions":[{"description":"Develop and apply an understanding of the ecosystem of the L&D learning programs and initiatives to fully design, develop, and execute change management strategies and communication plans• Create actionable deliverables and manage day-to-day operational aspects of change management projects to facilitate change, including communications plans, stakeholder and sponsor plans, training plans, and resistance management plans• Possess working knowledge of the best ways to market L&D programs and products and create actionable deliverables to market L&D programs• Build and execute go-to-market plans to get these new learning programs to learners and measure the efficacy of these programs• Develop communication and marketing assets such as branding logos, identification marks, presentations, presentation templates, storyboards, one-pagers, memes, gifs or animatics for motion graphics and video.","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Facebook","title":"Content/Product Marketing"}],"url":"https://www.linkedin.com/company/facebook"}]', '["“it\'s a challenging thing to write a recommendation for one of the most accomplished writers I\'ve ever had on my staff. I admired Gregg\'s chutzpah and his story of coming to Silicon Valley from the oil industry when he joined my Global Marketing org at Digital Realty right as I was headed out to CloudPassage. I kept tabs on him and watched him create amazing content as time moved on, and when the chance came I grabbed him at CloudPassage to both write our most critical content and overhaul our content strategy. His performance was flawless, his benefit to the business undeniable, and I enjoyed working closely with him tremendously.”","“Gregg has that rare ability to operate effectively and be a big contributor in both strategic and tactical roles. His understanding of the digital world is quite impressive and his ability to translate ideas and strategies into that digital realm sets him apart from others in his profession. ”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide content strategy and marketing expertise, and today, the agent is reaching out to the user because they need assistance with developing efficient financial management practices for the user's organization.
### Human: Agent: ['Kelly Hart', 'Kelly has eight years of experience advising Federal clients on change management for large-scale IT system implementations. Previous clients include Department of State (DOS) and the Veterans Health Administration (VHA). Kelly’s knowledge of COTs products coupled with change management requisites translates into effective, user-conscious strategies for successful project implementation. She excels at driving project goals toward the “big picture” by serving as a key integrator across multiple workstreams through understanding their processes, deliverables, and how their contributions support the project’s target state. Kelly has an undergraduate degree in Mass Communications from Virginia Commonwealth University (VCU) and a M.S. in Organization Development and Knowledge Management (ODKM) from George Mason’s Schar School of Policy and Government.', 'Manager at National Coordination Center', 'National Coordination Center', '[{"company":"National Coordination Center","company_id":"national-coordination-center","industry":"Wellness and Fitness Services","location":"","positions":[{"description":"The National Coordination Center (NCC), powered by Edera, is a fast-growing healthcare consultancy that connects the nation\'s brightest minds to help solve some of the most pressing issues in healthcare. NCC identifies experts focused on quality, telehealth, workflow improvement, innovation, patient experience, and interoperability and connects them with federal and commercial clients in need.","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"National Coordination Center","title":"Manager"}],"url":"https://www.linkedin.com/company/national-coordination-center"},{"company":"Deloitte","company_id":"deloitte","location":"","positions":[{"description":"Veterans Affairs (VA) Financial Management and Business Transformation (FMBT) Project supporting the Organizational Change Management (OCM) and Program Communications team by providing Change Management and Wave (Agile SAFe) Implementation expertise.","duration":"Apr 2018 Mar 2021 3 years","duration_short":"3 years","end_date":"Mar 2021","start_date":"Apr 2018","subtitle":"Deloitte","title":"Senior Human Capital Consultant"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":"Washington D.C. Metro Area","positions":[{"description":"Consulted for the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) on the Service Oriented Architecture Research and Development (SOARD) Project Team to implement Maximo nationally to over 150 medical centers and thousands of end users. Kelly developed, implemented, and led change management and communications strategies and solutions that built ownership for large-scale organizational transformation for the deployment of Maximo.","duration":"Aug 2014 Apr 2018 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2018","start_date":"Aug 2014","subtitle":"Booz Allen Hamilton","title":"Change Management and Strategic Communications"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Creative RNP","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Consulted with multiple internal groups within the Department of State (DoS) including Facilities Maintenance Services (FMS), Operations and Maintenance (O&M) Contractors and Facility Managers to gather asset, facility, and location requirements in order to implement Maximo. Kelly developed and implemented communications strategies and solutions to raise awareness of the Maximo implementation while translating the current and target state operations into user friendly language.","duration":"Feb 2013 Aug 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2014","start_date":"Feb 2013","subtitle":"Creative RNP","title":"Communications Consultant"}],"url":""}]', '["“I envy few people but Kelly is one of them. She is a joy to work with - always focused on the artistry, creativity, and quality of the end result. I learned something new from Kelly on every project I had the privilege to be teamed with her. She dedication and enthusiasm is inspiring. I can honestly say she is one of my favorite people interpersonally and professionally. ”","“Kelly often consults for us on various projects, everything from research to trade shows. She grasps project concepts easily. In person she can engage people quickly. She truly very creative not only in her thinking but with graphics and physical design projects.”"]'] User: ['Jay Scheinberg', 'Thought leader in Virtual Healthcare and Patient Access; slanted toward the college and university student population. Increasing access and reducing barriers to care for all students. Addressing the mental health crisis on and off college campuses today. Highly experienced in developing and implementing on-demand Telehealth virtual care services.', 'Executive Director - Telehealth for Students - TimelyMD', 'TimelyMD', '[{"company":"TimelyMD","company_id":"timelymd","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Feb 2021","subtitle":"TimelyMD","title":"Executive Director, Growth Strategy & Partnerships"},{"description":"","duration":"Nov 2019 Feb 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2021","start_date":"Nov 2019","subtitle":"TimelyMD","title":"National Director, Business Development & Strategic Alliances"}],"url":"https://www.linkedin.com/company/timelymd"},{"company":"Vidyo","company_id":"vidyo","location":"Hackensack, NJ","positions":[{"description":"","duration":"Jan 2018 Dec 2019 2 years","duration_short":"2 years","end_date":"Dec 2019","start_date":"Jan 2018","subtitle":"Vidyo","title":"Senior Director, Strategic Accounts - Health Systems"}],"url":"https://www.linkedin.com/company/vidyo"},{"company":"MyHealthDirect","company_id":"myhealthdirect-inc-","location":"","positions":[{"description":"","duration":"Sep 2016 Jan 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2018","start_date":"Sep 2016","subtitle":"MyHealthDirect","title":"East & Southeast Business Development Leader"}],"url":"https://www.linkedin.com/company/myhealthdirect-inc-"},{"company":"MDLIVE, Inc.","company_id":"mdlive-inc-","location":"","positions":[{"description":"","duration":"Dec 2014 Sep 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2016","start_date":"Dec 2014","subtitle":"MDLIVE, Inc.","title":"Partner Development - Health Systems"}],"url":"https://www.linkedin.com/company/mdlive-inc-"},{"company":"Healthgrades","company_id":"healthgrades","location":"Mid-Atlantic Region","positions":[{"description":"","duration":"Mar 2011 Nov 2014 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2014","start_date":"Mar 2011","subtitle":"Healthgrades","title":"Vice President, Hospital Partnerships"}],"url":"https://www.linkedin.com/company/healthgrades"},{"company":"Jobs2Web","company_id":"jobs2web","location":"","positions":[{"description":"","duration":"Dec 2009 Feb 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2011","start_date":"Dec 2009","subtitle":"Jobs2Web","title":"Senior Director of Sales - Healthcare"}],"url":"https://www.linkedin.com/company/jobs2web"},{"company":"Monster Worldwide","company_id":"monster","location":null,"positions":[{"description":"","duration":"Oct 2007 Nov 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2009","start_date":"Oct 2007","subtitle":"Monster Worldwide","title":"National Sales Manager - Healthcare"},{"description":"","duration":"Mar 2005 Sep 2007 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2007","start_date":"Mar 2005","subtitle":"Monster Worldwide","title":"Enterprise Business Development Manager"}],"url":"https://www.linkedin.com/company/monster"},{"company":"DCJobs.com","company_id":"localjobnetwork","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2003 Mar 2005 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2005","start_date":"Feb 2003","subtitle":"DCJobs.com","title":"Founding Member"}],"url":"https://www.linkedin.com/company/localjobnetwork"}]', '["Bill O\'Rourke “Jay is an expert in the online recruitment fields. While he was my manager at Monster, Jay was instrumental in my success. He was able to help me develop strategic solutions that enabled my clients to meet their recruitment goals. Jay would be an asset to any company looking for a strong leader that can acheive sales goals.”","Paula Cismesia “Jay knows his business! He is conscientious, considerate and determined to do the right thing for his clients and his team. Those that have had the privilege of reporting to Jay, know that they can count on him as a manager and as a person. He would be an asset to any company.”"]']### Assistant: The agent's job is to develop and implement on-demand Telehealth virtual care services, today the user is reaching out to the agent because they need assistance in addressing the mental health crisis on and off college campuses.
### Human: Agent: ['Frank Baptiste, CSCS (he/him)', "Holistic fitness professional with 15-years experience designing training and wellness programs for individuals, luxury resorts and corporate groups. Private coaching focused on pre/post-hab, injury prevention and recovery.Now accepting clients for 1-on-1 virtual coaching and accountability sessions. Under the FranklyFitness brand Frank has:- Created the FranklyFitness® Immersion, a 4-day Wellness Retreat Series for Rosewood Little Dix Bay- Staffed and directed year-round fitness amenity for Rosewood Little Dix Bay. - Led grand rounds for Integrated Care Center at the Hospital for Special Surgery in NYC - Facilitated employee wellness retreats for The Kenrich Group and Regeneron Pharmaceuticals - Led mobility workshops as 3x patron sponsor of the Necker Cup - the World's Most Exclusive and Fun Pro-Am Tennis Tournament- Hosted the 2015 BVI Wellness Summit, Virgin Gorda- Led tennis prehab workshops for 85 Peter Burwash International Tennis specialists, Naples, Florida- Hosted annual employee retreat for Arizona Coalition to End Sexual and Domestic Violence - Keynote speaker 2015 Campus Party, Costa Rica- Creator of signature classes Move Well and Play2WinCoaching with Special Populations:- Post-rehab: Hip/shoulder/knee/spine surgeries, Low back disorders, Cardiac Rehab, Cancer - Alzheimers - Eating disorders and body dysmorphia - Pre & Post-Natal- Wedding prep- Film prepVolunteer and Non-Profit Work:- Movement Specialist - Movement2Be after school program, Harlem, NYC - Guest Phys-Ed teacher for 1st and 2nd grade students of the Little Rainbow school, Virgin Gorda- Adaptive ski instructor with Teton Adaptive Sports, Jackson, WY- Blind skier guide for Jackson Hole Steep and Deep Camp", 'Consultant, Coach and Founder of FranklyFitness', 'FranklyFitness', '[{"company":"FranklyFitness","company_id":"frankly-fitness","industry":"Wellness and Fitness Services","location":"NYC \| BTV","positions":[{"description":"FranklyFitness (Fx) is a fitness brand offering specialized coaching and consulting to individuals and organizations. Based in New York City, FranklyFitness exists to help people move well, feel well and be well. Our programs have been featured by Forbes, The Wall Street Journal and Health Magazine, among others. Under the (Fx) brand Frank has:- Created the FranklyFitness® Immersion, a 4-day Wellness Retreat Series for Rosewood Little Dix Bay- Staffed and directed year-round fitness amenity for Rosewood Little Dix Bay. - Creator of signature classes Move Well and Play2Win- Led grand rounds for Integrated Care Center at the Hospital for Special Surgery in NYC - Facilitated employee wellness retreats for The Kenrich Group and Regeneron Pharmaceuticals - Led mobility workshops as 3x patron sponsor of the Necker Cup - the World\'s Most Exclusive and Fun Pro-Am Tennis Tournament- Hosted the 2015 BVI Wellness Summit, Virgin Gorda- Led tennis prehab workshops for 85 Peter Burwash International Tennis specialists, Naples, Florida- Hosted annual employee retreat for Arizona Coalition to End Sexual and Domestic Violence - Keynote speaker 2015 Campus Party, Costa RicaCoaching with Special Populations:- Post-rehab: Hip/shoulder/knee/spine surgeries, Low back disorders, Cardiac Rehab, Cancer - Alzheimers - Eating disorders and body dysmorphia - Pre & Post-Natal- Wedding prep- Film prepVolunteer and Non-Profit Work:- Movement Specialist - Movement2Be after school program, Harlem, NYC - Guest Phys-Ed teacher for 1st and 2nd grade students of the Little Rainbow school, Virgin Gorda- Adaptive ski instructor with Teton Adaptive Sports, Jackson, WY- Blind skier guide for Jackson Hole Steep and Deep Camp","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"FranklyFitness","title":"Founder"}],"url":"https://www.linkedin.com/company/frankly-fitness"},{"company":"Equinox","company_id":"equinox","location":null,"positions":[{"description":"Leader of education and development for a team of 30 fitness professionals. Managed a $2 million personal training department including various fitness classes, programs, and individualized training.","duration":"Oct 2008 Dec 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2009","start_date":"Oct 2008","subtitle":"Equinox","title":"Fitness Manager"},{"description":"","duration":"Feb 2007 Dec 2009 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2009","start_date":"Feb 2007","subtitle":"Equinox","title":"Tier 3 Personal Trainer"}],"url":"https://www.linkedin.com/company/equinox"}]', '["Dwight Sanford “Frank is one of a kind in the fitness world. He is personable but he gets his point across without being condescending. He brought Frankly Fitness programs to the Caribbean. The Caribbean can be a challenging environment for a healthy lifestyle but Frank was able to make an immediate impact on the employees and the guests. To receive a Frankly Fitness t-shirt is a badge of honor!!! ”","Andrea Wood, PT, DPT “I worked with Frank when I lived in NYC. His kindness and creativity helped make me feel strong again after an injury and I felt my return of athleticism. I would recommend any of his services to anyone! ”","Domingo Velasco “Frank was able to build a unique wellness program for Rosewood Little Dix Bay that provided the resort with a new approach to wellness based on the latest training techniques, nutrition and yoga programs. He incorporated the unique and beautiful setting into the routines and enhanced the guest experience while maintaining a profitable model for the fitness department. He literally reinvented the approach to fitness at the resort and made it a profitable department. I highly recommend working with him and applying his business model to any property. ”","Dan Daly Jr. “Frank leads by both example, and his ability to empower others. He has a contagious drive and self motivation that was influential in my development. He was and continues to be an tremendous professional resource.”"]'] User: ['Chris Stephens', 'Specialties: Machine Build, Testing Equipment, System Integration, Fluid Fill Systems', 'Pres at Computer Control Systems', 'Computer Control Systems, Inc.', '[{"company":"Computer Control Systems, Inc.","company_id":null,"location":"","positions":[{"description":"System Integration, automation controls, machine building System Integration, automation controls, machine building","duration":"Sep 1994 - Present 27 years 1 month","duration_short":"27 years 1 month","end_date":"Present","start_date":"Sep 1994","subtitle":"Computer Control Systems, Inc.","title":"Pres."}],"url":""},{"company":"Uptime Power Conversion Services","company_id":null,"location":"","positions":[{"description":"Emerson Electric, Industrial Controls, Mfg Rep. Emerson Electric, Industrial Controls, Mfg Rep.","duration":"1983 1994 11 years","duration_short":"11 years","end_date":"1994","start_date":"1983","subtitle":"Uptime Power Conversion Services","title":"Vice Pres."}],"url":""},{"company":"COS Electronics","company_id":null,"location":"","positions":[{"description":"Consulting Engineer, Special projects for Emerson Electric, Industrial Controls Consulting Engineer, Special projects for Emerson Electric, Industrial Controls","duration":"1981 1983 2 years","duration_short":"2 years","end_date":"1983","start_date":"1981","subtitle":"COS Electronics","title":"Owner"}],"url":""},{"company":"Weyerhaeuser","company_id":"weyerhaeuser","location":"","positions":[{"description":"Batch Digester software programming- Pulp MillRegional Electrical Engineer -Wood Products Batch Digester software programming- Pulp MillRegional Electrical Engineer -Wood Products","duration":"1979 1982 3 years","duration_short":"3 years","end_date":"1982","start_date":"1979","subtitle":"Weyerhaeuser","title":"Process Controls Engineer"}],"url":"https://www.linkedin.com/company/weyerhaeuser"},{"company":"Emerson Electric Co.","company_id":"emerson","location":"","positions":[{"description":"Industrial Controls Division Industrial Controls Division","duration":"1975 1980 5 years","duration_short":"5 years","end_date":"1980","start_date":"1975","subtitle":"Emerson Electric Co.","title":"Field Service Engineer"}],"url":"https://www.linkedin.com/company/emerson"}]', '["LinkedIn User “I worked for/with Chris a long while ago, after I had just graduated college. Chris still stands out in my mind because he took the time to teach me many things. I am grateful for the time I spent with him and getting to know him and his crew. I was also impressed by how effortless it seemed for him to get projects done on time and to the customers expectations. I would work with him again any time. ”","John Kindrick “I have known Chris for a very long time. Going back to high school. We were fierce competitors in the science fair. I respect his integrity and friendship. He has seen me through the roughest of times. Chris has become a fellow pilot, that too makes him respectable in my book. When it comes to electronics, Chris knows his stuff. I studied EET a very long time ago. What Chris has at his fingertips is beyond what I went to school to learn. I consider him a leader in his field. No matter if you are looking for electrical engineering, design, computer programming, or circuit board design, Chris knows his stuff.”"]']### Assistant: The agent's job is to provide specialized coaching and consulting in the fitness industry. Today, the agent is reaching out to the user because they need assistance with system integration for their testing equipment in order to optimize their fitness programs.
### Human: Agent: ['Erick Kercheval', 'With a diversified background in Healthcare based SaaS technology, I help tailor cloud-based solutions to meet specific needs that drive desired outcomes within large enterprise healthcare organizations.', 'Enterprise Account Executive at ABILITY Network', 'ABILITY Network', '[{"company":"ABILITY Network","company_id":"ability-network","industry":"Information Technology and Services","location":"Minneapolis, Minnesota, United States","positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"ABILITY Network","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/ability-network"},{"company":"HealthStream","company_id":"healthstream","location":null,"positions":[{"description":"Apply effective selling techniques including developing and maintaining contact with prospective clients to meet or exceed sales goals. Make sales calls on prospects and understand customer specific initiatives to present quality SaaS solutions accordingly. Foster strong relationships with Key Executive/C Level Leaders to gain trust and maximize sales opportunities.Collaborate with Solutions Executives and other functional groups on outreach and product demonstrations. Develop and execute on strategic prospecting plans to generate new leads and opportunities within named accounts. Create and provide meaningful proposals that provide value to the initiative(s) clients are trying to accomplish. Hit quarterly KPI targets set by management to help meet pipeline growth and stage progression. Strategic RFP response and navigation to help position solutions to meet organizational goal and objectives listed within the RFP Request. Achieved 137% (Presidents Club & Salesperson of the year) in 2020 through relationship building, consultative selling, and collaboration with teammates.","duration":"Jan 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jan 2019","subtitle":"HealthStream","title":"Account Executive, Continuum"},{"description":"Leveraged strong strategic insights developing territory plans and generating sales activity with customers to surpass annual sales goals. Strengthened client relationships with all levels including C-level Executives, VPs, and Directors by presenting valuable cloud-based products consistent with client requirements. Forecasted business opportunities and managed strong sales pipeline in a highly completive market. Supported clients in improving the quality of care and improving outcomes.Achieved 210% in 2016 & 100% in 2018 of annual quota by effectively managing the sales process and aligning strategically with the regional team.Hand-picked out of dozens of my peers to spearhead the company’s push into the Continuum Care market.Overachieved expectations of an increased number of accounts year over year to 364 by applying strong account management skills.Helped customers develop an ROI by analyzing their customer’s current process & contracts including their utilization and spend.Maximized savings and enhanced opportunities for the client by spearheading strategic customer negotiations and coordinating complex decision-making processes to overcome issues that negatively impacted organizational goals.","duration":"Jan 2015 Jan 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2019","start_date":"Jan 2015","subtitle":"HealthStream","title":"Acute Care Market Regional / Continuum Care Market Account Manager"},{"description":"Aided in developing the execution of solution sales process from identifying and qualifying new opportunities, quoting and pricing products to providing technical product information and closing deals within assigned territory.Participated in large outbound campaigns to attract interest in marketed solutions.Achieved sales quota of 150% for the calendar year 2014.Collaborated with account teams to address client needs related to their facilities’ learning, research and talent needs, resulting in a higher level of customer satisfaction tracked monthly by customer surveys.Prospected new clients cold calling into 30+ accounts weekly trying to generate leads for the company","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"HealthStream","title":"Solutions Content Representative \| Lead Response & Development (BDR)"}],"url":"https://www.linkedin.com/company/healthstream"},{"company":"Enterprise Rent-A-Car","company_id":"enterprise-rent-a-car","location":null,"positions":[{"description":"Worked my way through the Enterprise Manager training program by leveraging the tools provided and following best practices, which allowed me to meet KPI’s and sales goals and propelled me into an Assistant Manager role. As a Manager I provided mentee training, set KPI’s, and a playbook that will help generate sales to ensure their recognition in the company, which enabled our branch to be recognized as a top performer in sales and customer satisfaction scores.Consistently brought in over 10% in additional operating profit per car each month through upselling and package add-ons. Aided employees in getting to the top 25% of sales for the region by sharing sales techniques, business plans, and holding weekly meetingsEstablished new business partnerships to help maintain company occupancy goals above the 92% goalMentored employees on sales techniques, building rapport with clients, develop strategic business plans by conducting weekly team meetings focused on KPI’s resulting in top 25% of sales achieved for the region","duration":"Oct 2013 Jan 2014 4 months","duration_short":"4 months","end_date":"Jan 2014","start_date":"Oct 2013","subtitle":"Enterprise Rent-A-Car","title":"Assistant Branch Manager"},{"description":"Exceeded KPI’s around marketing calls which led to increased brand awareness and increased business. Remained in the top 25% of sales throughout my time as a Management TraineeEstablished new business partnerships to help maintain company occupancy goals above the 92% company goalCompleted goals set forth by managers as a Manager Trainee by staying in the top 10% of the matrix of 40+ employees throughout the region.","duration":"Oct 2012 Oct 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2013","start_date":"Oct 2012","subtitle":"Enterprise Rent-A-Car","title":"Management Trainee"}],"url":"https://www.linkedin.com/company/enterprise-rent-a-car"}]', '["Ellen Kuebrich “Erick is true partner to our customers, taking the time to understand their challenges and risks. He is known for going out of his way to make sure that customers are getting the right solutions at the right time, and that they receive outstanding service. Erick is an extremely hardworking, focused and self-driven sales person, and would be an asset to any organization.”","Cristina Campanella “I worked as a close colleague and team member of Erick\'s for a year at HealthStream. Erick was one of the hardest working and most resourceful colleagues that I was able to learn from and work with. He was especially skilled at developing new business opportunities and connections in a short period of time. His clients genuinely connected with him and valued his thought leadership. Erick developed an expertise and voice that clients as well as his teammates were drawn to. I wish I was able to work with him still today. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to tailor cloud-based solutions within large enterprise healthcare organizations, and today the agent is reaching out to the user because they need to discuss a potential collaboration to optimize the production line for healthcare products.
### Human: Agent: ['Eric Brooks', 'Expertise in quality management systems, general management, product development, business analysis, and marketing for both start-up companies and large corporations. Specific proficiency in: • Management System development and maintenance in a range of industries including software, consumer goods, automotive, electronics, aerospace, and telecommunications. • Development, management, strategic planning, and analysis of products, services, and organizations. • Management and training of diverse teams in multiple locations.', 'Management Consultant Specializing in Quality, Environmental, and Safety Management Systems', 'Clydesdale Consulting', '[{"company":"Clydesdale Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1994 - Present 28 years 7 months","duration_short":"28 years 7 months","end_date":"Present","start_date":"Jan 1994","subtitle":"Clydesdale Consulting","title":"President"}],"url":""},{"company":"PhotoWorks","company_id":"photoworks","location":"","positions":[{"description":"","duration":"Mar 1999 Sep 2001 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2001","start_date":"Mar 1999","subtitle":"PhotoWorks","title":"Product Manager"}],"url":"https://www.linkedin.com/company/photoworks"},{"company":"FourSides","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1998 Mar 1999 4 months","duration_short":"4 months","end_date":"Mar 1999","start_date":"Dec 1998","subtitle":"FourSides","title":"Director of Operations"}],"url":""}]', '["LinkedIn User “Are you interested in getting ISO certified? Then you should work with one of the best -- Eric Brooks. Eric did a superb job in successfully leading us to ISO 9001/2000 certification. He worked at our pace, got to know our company environment, and became our business partner. He is a tremendous resource -- one of the best!”","Kirill Liberman “Eric is a highly competent consultant. His style and approach are practical while being innovative and very professional. Eirc and I continue to collaborate on projects to this day.”"]'] User: ['Jeremy Bennett, DTM', 'High energy Program Manager with 10+ years of proving history increasing revenue and improving operational metrics through innovative, strategic solutions. Known for a collaborative leadership style while building strong relationships with colleagues and clients alike. Excellent ability to solve complex problems, volunteering for difficult assignments to bring success to the program, or client. For more information please contact me at, Jeremy_R_Bennett@yahoo.com', 'Benefits Administrator, Business Analyst at FrankCrum', 'FrankCrum', '[{"company":"FrankCrum","company_id":"frankcrum","industry":"Human Resources Services","location":"Clearwater, Florida, United States","positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"FrankCrum","title":"Benefits Administrator, Business Analyst"}],"url":"https://www.linkedin.com/company/frankcrum"},{"company":"Mercer","company_id":"mercer","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Oct 2020 Dec 2020 3 months","duration_short":"3 months","end_date":"Dec 2020","start_date":"Oct 2020","subtitle":"Mercer","title":"Benefits Analyst"}],"url":"https://www.linkedin.com/company/mercer"},{"company":"Alight Solutions","company_id":"alightsolutions","location":"Orlando, Florida, United States","positions":[{"description":"(Formally Aon Hewitt) (Formally Aon Hewitt)","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Alight Solutions","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/alightsolutions"},{"company":"HealthPlan Services","company_id":"healthplan-services","location":null,"positions":[{"description":"","duration":"Apr 2013 Jan 2014 10 months","duration_short":"10 months","end_date":"Jan 2014","start_date":"Apr 2013","subtitle":"HealthPlan Services","title":"Customer Service Operations Manager"},{"description":"","duration":"Mar 2012 Apr 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2013","start_date":"Mar 2012","subtitle":"HealthPlan Services","title":"Program Manager"},{"description":"","duration":"Nov 2011 Mar 2012 5 months","duration_short":"5 months","end_date":"Mar 2012","start_date":"Nov 2011","subtitle":"HealthPlan Services","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2009 Nov 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2011","start_date":"Sep 2009","subtitle":"HealthPlan Services","title":"Account Resolutions Specialist"},{"description":"","duration":"Jan 2009 Sep 2009 9 months","duration_short":"9 months","end_date":"Sep 2009","start_date":"Jan 2009","subtitle":"HealthPlan Services","title":"Customer Care Representative"},{"description":"","duration":"Nov 2008 Dec 2008 2 months","duration_short":"2 months","end_date":"Dec 2008","start_date":"Nov 2008","subtitle":"HealthPlan Services","title":"Enrollment Specialist"}],"url":"https://www.linkedin.com/company/healthplan-services"},{"company":"GatherGate LLC","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"GatherGate LLC","title":"Director Of Operations"}],"url":""},{"company":"Cold Stone Creamery","company_id":"cold-stone-creamery","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Cold Stone Creamery","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/cold-stone-creamery"},{"company":"Bennett Truck Equipment, LLC","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Bennett Truck Equipment, LLC","title":"Strategic Projects Manager"}],"url":""}]', '["Shalinee Rewah “I had the pleasure of working with Jeremy at Alight for several years and was always in awe of his work. Jeremy\'s ability to lead multiple projects efficiently speaks to his hard work, dedication, talent and leadership. He would be an asset to any team!”","Jim Houlihan “Jeremy is an experienced, skilled and trusted project manager capable of orchestrating multiple moving parts towards a common goal. Known for his clear communication skills, Jeremy consistently kept the team informed of the schedule, upcoming deliverables, overdue tasks and the associated downstream risks. Jeremy was also able to leverage his organizational knowledge to effectively influence action outside of his immediate span of control. Overall, Jeremy’s dedication to our team and our clients helped us achieve positive results for each of the projects he managed. ”"]']### Assistant: The agent's job is to provide management consulting services, while today the user is reaching out to the agent because they need assistance in implementing a quality management system for their company.
### Human: Agent: ['Varun Jain', 'About 15+ years of industry specific experience in Java/J2EE/Oracle ADF/SOA/Webservices technologies. Have Exposure to both Service and Product based Development. Worked in all phases of Development, Testing, Support and Maintenance of Banking Products/Applications \| Oracle Fusion Applications \| Oracle ERP Cloud Technical and Functional Expertise of Banking Domain, Oracle Financials (Accounts Receivables, Accounts Payables and Tax) & ERP Cloud Integration Specialties: Designing, Analysis, Debugging • Led teams across broad technical, geographical and business disciplines. • Maintained teams focus on business objectives and tracked progress to ensure timely deliverables with quality. • Driven Analysis, Design, Estimation, Scheduling, Mentoring and Development. • Coordinated between IDC and HQ (US) development teams for smooth functioning. • Driven Localization Development activities in IDC, CDC and Brazil. • Played Key role in Cloud Initiatives. • Improved business strategies based on Customer feedback. • Good in expressing ideas and effectively communicate with Customers with both technical & non-technical background. Tech Stack: Java/J2EE \| Oracle ADF/SOA/ESS \| SOAP/REST Web Services', 'Group Development Manager (Oracle ERP Cloud)', 'Oracle', '[{"company":"Oracle","company_id":"oracle","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Driving the Development activities for ERP Cloud.Involved in Analysis, design, estimation, scheduling, mentoring and development.","duration":"Jan 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Oracle","title":"Group Development Manager"},{"description":"Driving the Development activities for ERP Cloud.Involved in Analysis, design, estimation, scheduling, mentoring and development.","duration":"Apr 2019 Dec 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2020","start_date":"Apr 2019","subtitle":"Oracle","title":"Sr. Development Manager"},{"description":"Driving the Development activities for ERP Cloud.Involved in Analysis, design, estimation, scheduling, mentoring and development.","duration":"Feb 2017 Mar 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2019","start_date":"Feb 2017","subtitle":"Oracle","title":"Sr. Development Manager"},{"description":"• Involved in Analysis, design, estimation, scheduling, mentoring and development.• Driving the Development activities in IDC, CDC and Brazil/Argentina.• Co-ordinating Development and Testing activities (UT/DIT/DHQA/System Testing).• Liaising between the Product Groups (Application) and Technology Groups to resolve the issues.• Coordinating between IDC and US development teams for smooth functioning.• Leaded and executed the UI/Business integration uptakes with other Oracle Fusion products.• Involved in end-to-end ADF development cycle• Involved in Functional/Data security, Embedded help, Contextual Events, Flex consumption UI implementations wrt Oracle Fusion Tax product• Involved in design (TDD, TSA, TUD), review, estimation, scheduling, mentoring, developing, testing (automation with JUNIT, SELENIUM for UT, DIT, MAT, ST).• Co-ordinate with PM (Product Managers) for Design build up and review wrt to Technical • Effectiveness and best Solution approach.• Support Customer issues/Bugs to make them live on the latest Releases successfully.• Active participation on Oracle Technical forums to resolve/help people facing technical issues/questions.• Manage Day-to-Day activities of the Team, Task Allocation and Status reporting and Monitoring.• Manage HR related activities of the direct reporters.• Conducting technical sessions to bring team up to the speed.• Active participation in the recruitment activities.","duration":"Jan 2014 Jan 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2017","start_date":"Jan 2014","subtitle":"Oracle Corporation","title":"Development Manager"},{"description":"• Carrying out Designing and Development activities for Oracle Fusion Tax ERP solution and Fusion Financials Brazilian ERP solution.• Active member of the Fusion Tax which covers up Regime to Rate, Fiscal Classifications, Party, Transaction, Event modules of Oracle Fusion Tax product V1 under my ownership.• Involved in Analysis, design, estimation, scheduling, mentoring and development.• Liaising between the Product Groups (Application) and Technology Groups to resolve the issues.• Coordinating between IDC and US development teams for smooth functioning.• Lead and executed the UI/Business integration uptakes with other Oracle Fusion products like AP, AR, PO etc. wrt Oracle Fusion Tax product Transaction module• Involved in end-to-end ADF development cycle (implemented some key concepts like producer/consumer, polymorphism, Key/Partial Flex)• Conducted a system study for Oracle ebTax R12 (with tech stack OAF, FORMS) in refactoring the same to Oracle Fusion Tax (with tech stack ADF)• Involved in Functional/Data security, Embedded help, Contextual Events, Flex consumption UI implementations wrt Oracle Fusion Tax product• Involved in design (TDD, TSA, TUD), review, estimation, scheduling, mentoring, developing, testing (automation with JUNIT, SELENIUM for UT, DIT, MAT, ST) processes of Oracle Fusion Tax product V1 development.• Build enhancements and resolve bugs.","duration":"Apr 2012 Dec 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2013","start_date":"Apr 2012","subtitle":"Oracle Corporation","title":"Project Leader"},{"description":"Developer/POC/Mentor at OracleCarrying out Designing and Development activities for Oracle Fusion Financials ERP solution - Fusion Financials Tax","duration":"Jul 2010 Mar 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2012","start_date":"Jul 2010","subtitle":"Oracle Corporation","title":"Senior Applications Engineer"},{"description":"Developer/POC at OracleCarried out Development activities for Oracle Fusion Financials ERP solution - Fusion Financials Tax.","duration":"Oct 2008 Jun 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2010","start_date":"Oct 2008","subtitle":"Oracle Corporation","title":"Applications Engineer"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Polaris Software Lab","company_id":"polaris-financial-technologylimited","location":"Hyderabad, India","positions":[{"description":"Active member of the System Services module which covers up all the technical aspects of the application like full control over User creation, Domain creation, Risk Reports generation, Auto generation of mails to user etc. \uf0d8 Involved in development to provide new privileges to the user like Password change, Switch Domain, Self Terminate etc.\uf0d8 Adding new features to the Generalized and Advanced Query i.e. giving access to the User to fire Sequel queries from Application (Front end).\uf0d8 Involved in generation of Deals file from Calm which can be given as feed to other application.\uf0d8 Involved in Support activity for CEEMEA (Central Eastern Europe and Middle East Asia) region users.","duration":"Aug 2006 Jul 2008 2 years","duration_short":"2 years","end_date":"Jul 2008","start_date":"Aug 2006","subtitle":"Polaris Software Lab","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/polaris-financial-technologylimited"}]', '["Vikram Prabakar “Varun was a colleague at Oracle and I have always relied on him. He is a good listener, leader and is quick in understanding any complex situation. He is forthright with presenting the risks with any work he is involved in. He can be relied on for delivering quality products within the committed timelines. ”","CMA Bhogavalli Mallikarjuna Gupta “He has a very strong technical knowledge and understands the functional requirements and brings into the product without diluting the requirements. ”"]'] User: ['Tao C.', 'Results-driven, detail oriented professional with extensive over 20 years of IT experience in US with Fortune 500 companies specializing in Oracle E-Business Suite ERP system; Expert level and broad skills of Oracle Database administration; Application fusion middleware administration; Applications development and project management', 'Sr. Oracle Applications DBA / Architect', 'Arrow Electronics', '[{"company":"Arrow Electronics","company_id":"arrow-electronics","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Sep 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Arrow Electronics","title":"Sr. Oracle Application Engineer"},{"description":"","duration":"Oct 2019 Dec 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2020","start_date":"Oct 2019","subtitle":"Arrow Electronics","title":"Enterprise Technical Architect"}],"url":"https://www.linkedin.com/company/arrow-electronics"},{"company":"The TJX Companies, Inc.","company_id":"tjx","location":"","positions":[{"description":"","duration":"May 2013 Aug 2018 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2018","start_date":"May 2013","subtitle":"The TJX Companies, Inc.","title":"Technical Project Manager/senior Oracle apps DBA"}],"url":"https://www.linkedin.com/company/tjx"},{"company":"GE","company_id":"ge","location":"Van Buren Township, MI","positions":[{"description":"","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"GE","title":"Architect - Oracle Applications ERP system"}],"url":"https://www.linkedin.com/company/ge"},{"company":"DLL","company_id":"dllgroup","location":"","positions":[{"description":"","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"DLL","title":"Oracle applications Performance Tuning Specialist"}],"url":"https://www.linkedin.com/company/dllgroup"},{"company":"LECO","company_id":"leco","location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"LECO","title":"Sr. Oracle Applications DBA"}],"url":"https://www.linkedin.com/company/leco"},{"company":"Citi","company_id":"citi","location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Citi","title":"Oracle Applications DBA"}],"url":"https://www.linkedin.com/company/citi"},{"company":"FDA","company_id":"fda","location":"","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"FDA","title":"Oracle Applications DBA"}],"url":"https://www.linkedin.com/company/fda"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"","positions":[{"description":"","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"Ford Motor Company","title":"Oracle ERP Applications Developer"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["Peter Mancuso, PMP, CSM, SSM “I\'m a Project Manager at the TJX Companies and Tao has worked on many of my Oracle projects as an Oracle Applications DBA. She is a key resource and is sought after by many Project Managers. She has a broad skill set with Oracle database, applications and SQL as well operating systems. She communicates well with all team members and reaches out to other groups when needed. She consistently delivered on time and with excellent quality. I would recommend Tao as a DBA for any Oracle related project. ”","Chetan Gupta “Tao has worked on several of my Oracle EBS and Hyperion projects in the capacity of a Senior DBA. Tao is a dedicated, hardworking and focused team player who delivers every time. She is good at communicating the issues at hand and strives to find architecturally sound solutions. Tao is detail oriented while not losing sight of the big picture. All-in-all, Tao brings sound technical skills along with a focus on customer service to meet her deliverables on time and on budget. I would highly recommend Tao for any Senior DBA role on Oracle EBS and Hyperion applications. She will be an asset to any organization in that role.”"]']### Assistant: The agent's job is to reach out to professionals with extensive experience in Oracle E-Business Suite ERP system, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in Oracle applications development and project management.
### Human: Agent: ['Brandon Lopez', 'Brandon is an art director, photographer and designer focused on branding, campaign marketing, and digital experiences through tested creative strategy.', 'Senior Visual Designer \| Photographer', 'Artifact Uprising®', '[{"company":"Artifact Uprising®","company_id":"artifact-uprising","industry":"Manufacturing","location":"Greater Denver Area","positions":[{"description":"Driving both brand affinity and growth, I have served as a multidisciplinary designer and photographer for Artifact Uprising focusing on web and brand creative strategy, user interface and product design, art direction and production. Our dynamic offering has provided me the opportunity to art direct digital campaigns, physical product, photography, and direct mail. Seeing a need to test and iterate, I collaborated with our paid media team to amplify ad performance, build brand equity, maximize click-through rate, and reduce cost-per-click. Mentored design team by delivering feedback and managing workloads. With design director, led creative direction for the largest company initiatives including Mother’s Day, Wedding sub-brand direction and design.","duration":"Jun 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Artifact Uprising®","title":"Senior Visual Designer"}],"url":"https://www.linkedin.com/company/artifact-uprising"},{"company":"Brandon — Creative","company_id":null,"location":"DEN — LA","positions":[{"description":"Brandon — Creative is a full-service creative studio offering comprehensive art direction and photography for studio, lifestyle, and editorial; campaign marketing material; exceptional design and development of dynamic, responsive websites including e-commerce and SEO solutions; and brand identity packages for corporate entities and startups. Featured by Wall Street Journal, GQ, Travel Channel, Architectural Digest, Hunker, Domino, Out Magazine, Brides, Sunset Magazine, Surface Magazine, 5280 Home, Modern In Denver.","duration":"Mar 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Brandon — Creative","title":"Owner + Designer"}],"url":""},{"company":"Otena Concepts Corporation","company_id":"otena-concepts-corporation","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Designed and produced comprehensive brand identities from corporate entities to startups by creating clear, focused guidelines for clients across a variety of industries. Built framework including naming, logo, print collateral and full website design and development. Managed interns, Jr designer, and the creative team and clients to develop and produce print and digital marketing communications. Designed and produced comprehensive brand identities from corporate entities to startups by creating clear, focused guidelines for clients across a variety of industries. Built framework including naming, logo, print collateral and full website design and development. Managed interns, Jr designer, and the creative team and clients to develop and produce print and digital marketing communications.","duration":"Oct 2015 Jun 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2017","start_date":"Oct 2015","subtitle":"Otena Concepts Corporation","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/otena-concepts-corporation"},{"company":"Windmill Communication Design + Management","company_id":"windmill-","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Designed and produced comprehensive brand identities from corporate entities to startups by creating clear, focused guidelines for clients across a variety of industries. Built framework including naming, logo, print collateral and full website design and development. Managed the creative team and clients to develop and produce print and digital marketing communications. Designed and produced comprehensive brand identities from corporate entities to startups by creating clear, focused guidelines for clients across a variety of industries. Built framework including naming, logo, print collateral and full website design and development. Managed the creative team and clients to develop and produce print and digital marketing communications.","duration":"Aug 2015 Jun 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2017","start_date":"Aug 2015","subtitle":"Windmill Communication Design + Management","title":"Senior Graphic + Web Designer"}],"url":"https://www.linkedin.com/company/windmill-"},{"company":"Shareshop","company_id":"shareshop","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Developed and produced the Shareshop brand identity including logotype, brand standards, tone, and application user-experience and interface. Conceptualized solutions that bring simplicity and user-friendliness to complex design needs. Designed great user-experience across all devices, including web and mobile interfaces. Created and revised content diagrams, wireframes, and comprehensive prototypes. Created prototypes to test with consumers and integrate feedback through iterative processes with Sketch and Invision. Executed all visual design stages from concept to MVP.","duration":"Nov 2015 Jan 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2017","start_date":"Nov 2015","subtitle":"Shareshop","title":"Experience Designer"}],"url":"https://www.linkedin.com/company/shareshop"},{"company":"Whole Foods Market","company_id":"whole-foods-market","location":"Whole Foods Market Pearl Street and Superior","positions":[{"description":"+ Maintain and produce signage for all departments, in line with brand standards.+ Maintain visual quality and consistency for all departments.+ Hand-illustrate painted chalkboards.+ Design and produce marketing communications (print and digital).+ Collaborate with creative team to develop marketing campaigns and events.+ Work closely with all Team Leaders, Specialists, Store Systems Integrator/ Data Technology Specialist, and Store Marketing Team.+ Provide excellent customer service and address needs of customers in a timely and effective manner.—Achievements + Designed and produced a gluten free campaign that was recognized and implemented in Whole Foods Market stores regionally and globally.","duration":"Nov 2013 Jul 2014 9 months","duration_short":"9 months","end_date":"Jul 2014","start_date":"Nov 2013","subtitle":"Whole Foods Market","title":"Graphic Artist"}],"url":"https://www.linkedin.com/company/whole-foods-market"}]', '["Maris Johansson “I had the pleasure of working with Brandon for two years at Artifact Uprising. He has impeccable taste and an ability to create visuals that inspire and delight. I appreciate Brandon\'s versatility in both art direction and production across web, print, photography and video. You name it, Brandon can do it. More importantly, he is a constant student and his excitement for learning and experimenting is contagious and an asset on any team.”","LinkedIn User “Brandon is one of the most talented designers I\'ve ever worked with. His ambition, eye for design, and never-ending bank of creativity are inspiring to say the least. He\'s selfless to his core and will do anything to bring a story and campaign to life. ”"]'] User: ['Paul Lombardi', 'Impressive Painting and Powerwashing is a locally owned business that is registered in Bellingham Massachusetts. I am fully insured and have many references from satisfied customers. My company is a business that is dedicated to top quality work and exceeding customer expectations.', 'Owner/operator at Impressive Painting and Power Washing', 'Impressive Painting and Power Washing', '[{"company":"Impressive Painting and Power Washing","company_id":null,"location":"Bellingham, Ma.","positions":[{"description":"","duration":"Sep 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Impressive Painting and Power Washing","title":"Owner/Operator"}],"url":""},{"company":"Quality Painting and Restoration","company_id":null,"location":"Worcester, Ma.","positions":[{"description":"","duration":"Aug 2009 Sep 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2012","start_date":"Aug 2009","subtitle":"Quality Painting and Restoration","title":"Painter"}],"url":""}]', '["LinkedIn User “Paul painted the picket fence that encloses my entire yard. He power washed and prepared it properly prior to the beautiful job he did painting it. He also painted my ReMax office and some rooms in my house. He noticed some imperfections in other areas that he perfected for me. Paul recommended colors when I was at a loss and the end results were perfect. He was kind to my children, always showed up when he said he would and his prices beat any of his competitors. I now refer Paul to any of my Real Estate clients/non clients in need of painting. I highly recommend Impressive Interiors by Paul!”","Barbara Todaro “Paul Lombardi provides quality work in a timely fashion with the utmost of care and detail. I recommend Paul Lombardi to everyone who is in need of a quality painter who charges reasonable prices.”"]']### Assistant: The agent's job is to provide comprehensive painting and power washing services, and today the agent is reaching out to the user because they need to schedule a consultation for a potential painting project.
### Human: Agent: ['Heidi Ojha', "Forward-looking entrepreneur, researcher, and subject matter expert focused on developing a company called Aware Health. Passionate about creating an empowered company culture where every individual's ideas are valued. Harnessing the collective heart and brain-power of the team, Aware is dedicated to working with companies to create a healthy workforce that is aware of and receiving modern treatments and preventative measures for orthopedic care at the lowest cost. I serve as the founder for Aware Health, and in my spare time (yes I always make sure there is some!), I love rock climbing, running, and spending time with my children!", "I help employers prevent employees' muscle & joint pain from turning chronic with early empowerment.", 'Aware Health', '[{"company":"Aware Health","company_id":"awareorthopedichealth","industry":"Hospitals and Health Care","location":"Lafayette, California, United States","positions":[{"description":"I founded Aware because I wanted to empower employers to enable their workforce to live resilient, pain-free lives, while dramatically reducing their health claim costs. In order to reach a wider population, Aware is a health partner to mid-sized companies. As a researcher and practitioner, I know that orthopedic issues are typically the most prevalent employee health conditions and therefore the highest ranked cost to employers. Self-insured employers are trying to find the best way to contain ortho healthcare costs (such as alternative ways to fill prescriptions, require 2nd opinions before surgeries, use digital trackers, or remotely deliver care), but these only result in up to 30% reduction in ortho claim costs. In comparison, Aware\'s upfront research-derived triaging has been shown to save >50% on total orthopedic claim costs and keep employees happily present at work. Using these research-derived diagnostic algorithms and treating employees early to avoid chronic conditions, we achieve successful patient outcomes while saving employers significant cost. It\'s a win-win-win for everyone.","duration":"Mar 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Mar 2020","subtitle":"Aware Health","title":"Owner, Cofounder"}],"url":"https://www.linkedin.com/company/awareorthopedichealth"},{"company":"Temple University","company_id":"templeuniversity","location":"Philadelphia, Pennsylvania, United States","positions":[{"description":"Taught orthopedic clinical courses in a Doctor of Physical Therapy graduate program, founded an orthopedic residency, founded a faculty clinic at a neighboring hospital, and taught differential diagnosis, workers compensation, and evidence-based-practice courses as an Assistant Professor. Participated as principal investigator for clinical research on topics related to cutting cost for orthopedic cases, efficiency of care, and systematic reviews for health services research topics. Promoted to serve as an Associate Professor (2017).","duration":"Aug 2008 Jun 2017 8 years 11 months","duration_short":"8 years 11 months","end_date":"Jun 2017","start_date":"Aug 2008","subtitle":"Temple University","title":"Associate Professor"}],"url":"https://www.linkedin.com/company/templeuniversity"},{"company":"University of Southern California","company_id":"university-of-southern-california","location":"","positions":[{"description":"Participated in USC\'s orthopedic residency teaching orthopedic clinical courses, radiology, and differential diagnosis. Took additional coursework to receive my Doctor of Physical Therapy degree in 2006. Began my clinical research agenda at USC with Dr. Carolee Winstein and Dr. Becky Kern. Participated in USC\'s orthopedic residency teaching orthopedic clinical courses, radiology, and differential diagnosis. Took additional coursework to receive my Doctor of Physical Therapy degree in 2006. Began my clinical research agenda at USC with Dr. Carolee Winstein and Dr. Becky Kern.","duration":"Sep 2005 Sep 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2006","start_date":"Sep 2005","subtitle":"University of Southern California","title":"Orthopaedic Resident"}],"url":"https://www.linkedin.com/company/university-of-southern-california"},{"company":"Santa Clara Valley Medical Center","company_id":"scvmc","location":"San Jose, CA","positions":[{"description":"Worked as a clinical provider in outpatient orthopedics, cardiac physical therapy, and neurological physical therapy. Worked as a clinical provider in outpatient orthopedics, cardiac physical therapy, and neurological physical therapy.","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Santa Clara Valley Medical Center","title":"Physical Therapist"}],"url":"https://www.linkedin.com/company/scvmc"}]', '["W. Geoff Wright “Having worked with Dr. Ojha as a colleague and been treated by her as a patient, I\'ve gotten to see her expertise, her passion and great collaborative spirit first hand. We were on a team that she led doing a multi-year clinical study comparing the benefits of PT relative to standard medical practice. Not only were the results highly impactful, but her dedication to the project and her field were unwavering. ”","Katie O\'Bright PT, DPT, OCS “It is a sincere pleasure to recommend Dr. Ojha as both a person and a professional. Heidi was one of my musculoskeletal professors when I was DPT student at Temple. As her former student, I can attest to her superior knowledge in orthopedic care, as well as her passion for the healthcare profession. Upon my graduation, we continued to work together on several research projects. She served as an excellent role model and mentor to me in a time when she had very little spare time to give. Heidi is a true visionary and her philosophy on the future of musculoskeletal access to care is forward-thinking, solution oriented, and evidence based. Most importantly, I have no doubt at all that Heidi will bring her vision to fruition. She is dedicated, hard-working and steadfast.”","Judy Sandweiss “Heidi is an incredible combination of heart and head. She is compassionate and caring in all her interactions while also being an excellent strategist, researcher, and entrepreneurial thought leader. Ahead of her time in many ways and a subject matter expert, her knowledge of physical rehabilitation within our complicated healthcare industry has led her to establish a progressive company that provides more cost-effective and efficient care. She understands the value of early treatment, data-driven decision-making, and client education and empowerment to create positive outcomes. No matter what Heidi does, she is sure to be successful and a sought-after partner/colleague/provider/client. ”","David Hoyle, PT, DPT, MA, OCS, MTC, CEAS “Heidi and I have worked on several professional projects together. Heidi has significant expertise in healthcare and is constantly instituting methods to make our outdated and inefficient health care system more efficacious. We need more people like Heidi who can work in the present while creating solutions for the future. ”"]'] User: ['Jonathan Smith', 'Specialties: Chiropractic, Physical Therapy, The Graston Technique, Sports Injuries, Chronic Pain, Customized Orthotics, SFMA, FMS, Non-Surgical Spinal Decompression', 'Smith Wellness', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"Las Cruces, New Mexico Area","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Self employed","title":"Company Owner"}],"url":""},{"company":"Millennium Health & Wellness","company_id":null,"location":"","positions":[{"description":"","duration":"May 2012 Jan 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2014","start_date":"May 2012","subtitle":"Millennium Health & Wellness","title":"Chiropractor"}],"url":""},{"company":"Optimum Chiropractic & Rehab","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2009 Apr 2013 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2013","start_date":"Jan 2009","subtitle":"Optimum Chiropractic & Rehab","title":"Owner"},{"description":"","duration":"Jan 2009 Apr 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2012","start_date":"Jan 2009","subtitle":"Optimum Chiropractic & Rehab","title":"Owner"}],"url":""}]', '["Erin Long Bergeson “Dr. Smith is an excellent doctor!! He worked on my right knee, which had given me problems for years and got it to where I could run long distances without pain again. He was very concerned about my improvement every step of the way and encouraged me to do rehabilitation exercises as well. I highly recommend him if you want results and someone who really cares about improving your health as much as you do.”","Ellen Levine “I have been treated by Dr. Jonathan Smith for almost 2 years now. I had 5 discs fused in my neck and suffer from constant pain. His evaluation of me was thorough, based on neurological testing and x-rays. Based on his in-depth knowledge of anatomy and physiology, he has provided treatment that is creative, using out-of-the box ideas specific to my case rather than text book techniques. Not only is he extremely personable but his committment to providing excellent care if obvious. He has been the only professional that has treated me that was able to provide relief for difficult problems. In addition, his networking has resulted in me seeing excellent physicians and pain management physicians in an attempt to provide integrative care. Obviously, I recommend Dr. Smith highly, particularly for any one who has been disappointed by other professionals providing physical therapy and chiropractic services or for those with chronic problems that need continual care. Ellen Levine”"]']### Assistant: The agent's job is to provide cost-effective and efficient orthopedic care, and today, the agent is reaching out to the user, who is a chiropractor specializing in sports injuries and chronic pain, to explore potential collaboration opportunities in delivering comprehensive musculoskeletal care to their patients.
### Human: Agent: ['Ernest Hughes', 'I take great pride in empowering top executives through peer-to-peer collaboration, custom-tailored content, and personal brand development.', 'C-Level Community Builder \| Connecting the Bay Areas top HR executives', 'Gartner', '[{"company":"Gartner","company_id":"gartner","industry":"Information Services","location":"","positions":[{"description":"• End-to-end execution of private, custom-tailored C-Level executive gatherings.• Delivery of highly personalized customer success and communications management.• CIO, CISO and CHRO Communities","duration":"Nov 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Gartner","title":"Program Manager"}],"url":"https://www.linkedin.com/company/gartner"},{"company":"Zones, Inc.","company_id":"zones","location":"Portland, Oregon Area","positions":[{"description":"• Top Sales Award winner 2013 – 2014 – 2015 – 2016 – 2017.• Developed and executed demand generation and pipeline-building programs, resulting in year-over-year double-digit growth.","duration":"Mar 2012 Nov 2017 5 years 9 months","duration_short":"5 years 9 months","end_date":"Nov 2017","start_date":"Mar 2012","subtitle":"Zones, Inc.","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/zones"},{"company":"Consumer Cellular, Inc.","company_id":"consumer-cellular-inc-","location":"Portland, Oregon Area","positions":[{"description":"• National sales leader with quarter-over-quarter double-digit growth.• Escalation management and product specialist.","duration":"Dec 2008 May 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2010","start_date":"Dec 2008","subtitle":"Consumer Cellular, Inc.","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/consumer-cellular-inc-"}]', '["“Ernest has done an excellent role of bringing the Toronto CIO community together. He is professional, great to work with, and is very driven to provide excellent services. Ernest continuously grow the Toronto CIO community and improved CIO events agenda.”","“Ernest\'s attention to detail and quality execution is impeccable. I had the pleasure of working with him to build the SF CISO/CIO Executive Summits in 2017 and could not be more impressed with his commitment to the executive IT/Security leaders he serves. In a short period of time, Ernest demonstrated a natural drive and positive nature that will continue to generate the highest levels of success throughout his career. His most impressive characteristics include: A genuine desire to understand the needs of clients. Reliability to follow through on promises. Dedication to helping peers. Attention to preparation. Consistent desire to make good even better. A rare work ethic and detective mindset that ensures quality results. His diverse skill set and emotional intelligence would enhance any organization, and I confidently endorse Ernest for all professional endeavors and affiliations. ”"]'] User: ['Ashish Gupta , PMP, PMI-ACP, BRMP, ITIL', 'Strategically focused technology business leader with more than eighteen years of experience in Software Development, Software Quality Assurance, Project Management, Change Management, and Business Relationship Management.', 'IT Business Relationship Manager at City of Portland \| Technology leadership to support strategic business needs.', 'City of Portland', '[{"company":"City of Portland","company_id":"city-of-portland","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Apr 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"City of Portland","title":"Information Technology Business Relationship Manager"},{"description":"","duration":"Dec 2014 Apr 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2016","start_date":"Dec 2014","subtitle":"City of Portland","title":"Principal Project Manager (Bureau of Technology Services)"}],"url":"https://www.linkedin.com/company/city-of-portland"},{"company":"First Pacific Corporation","company_id":"first-pacific-corporation","location":"Salem, Oregon","positions":[{"description":"","duration":"Feb 2002 Dec 2014 12 years 11 months","duration_short":"12 years 11 months","end_date":"Dec 2014","start_date":"Feb 2002","subtitle":"First Pacific Corporation","title":"Senior Project Manager/QA Manager"}],"url":"https://www.linkedin.com/company/first-pacific-corporation"},{"company":"Wall Street Tools LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2007 Jul 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jul 2014","start_date":"May 2007","subtitle":"Wall Street Tools LLC","title":"Co-founder/ Technical Architect"}],"url":""},{"company":"Integrated Services Inc","company_id":"integrated-services-inc.","location":"Portland, OR","positions":[{"description":"","duration":"Jan 2001 Jan 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2002","start_date":"Jan 2001","subtitle":"Integrated Services Inc","title":"Team Lead"}],"url":"https://www.linkedin.com/company/integrated-services-inc."},{"company":"First Insight Corp","company_id":"first-insight-corporation","location":"Hillsboro, OR","positions":[{"description":"","duration":"Oct 1999 Dec 2000 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2000","start_date":"Oct 1999","subtitle":"First Insight Corp","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/first-insight-corporation"}]', '["Mike Goss, PMP®, DTM®, MCCT®, Certified Coach® “I highly recommend Ashish because of his sincerity and his drive to succeed. He is a continual learner. As a student in my PMP boot camp, he was a rich contributor to our conversations, and to the education of our classmates. As Assistant VP of Professional Development at PMI-Portland, he strives to ensure that members receive the best learning experience. It is a pleasure to work with Ashish.”","Dal Marsters “I enjoyed working with Ashish because he was genuinely interested in understanding the root causes behind issues that surfaced during the development process. He was highly responsive and took care to maintain a productive and professional, yet personable, relationship with those of us in the QA team. I would not hesitate to work with Ashish again.”"]']### Assistant: The agent's job is to connect top executives through peer-to-peer collaboration, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities between the City of Portland and the C-Level Community.
### Human: Agent: ['Lisa Hlavinka', 'SUMMARYA highly motivated and enthusiastic management professional with 18 plus years of progressive experience leading diverse teams and building strong customer relationships. With a "can do" attitude, actively drives quality and training programs and processes in support of corporate strategies. A capable decision maker who skillfully balances the needs of the customer, organization, and employees. Focused on meeting or exceeding contractual requirements while striving to build a strong positive culture. AT A GLANCE• More than 18 years of project management and leadership experience• Worked directly with clients to meet contractual requirements• Expertise in leading quality assurance efforts, training, customer service, hiring and strategic planning effortsAREAS OF EXPERTISE Coaching / Leadership / Project Management / Hiring and Performance Management / Problem Solving / Training and Quality Assurance / Customer Service / Strategic Planning', 'Executive Account Manager at DXC Technology', 'Gainwell Technologies', '[{"company":"Gainwell Technologies","company_id":"gainwell-technologies","industry":"Information Technology and Services","location":"Boise, Idaho Area","positions":[{"description":"Gainwell Technologies (formerly DXC Technology / Molina Healthcare) 2008 – PresentExecutive Account Manager, 2020Deputy Account Manager / Account Delivery Manager, 2016 - 2019Molina - Quality Assurance and Training Manager 2011 – 2016 Molina - Technical Services Manager, 2008 – 2011Actively partners with client and site business leaders and staff to effectively manage and support business needs through day-to-day interaction and in the development and implementation of strategic programs. Focuses on providing coaching and guidance that builds successful work relationships, increases morale, maintains strong employee retention levels, and improves overall organizational productivity/performance. Proactively manages employee relations issues and ensures compliance with company policy and all regulatory requirements. Builds a positive culture by promoting company philosophies and mentoring staff.• Directs the activities and strategy for the Finance, Mailroom, Quality, Documentation, Training, Call Center and Field Representative departments• Directly manages and coaches supervisors and operations staff• Developed and managed annual vision and goals for provider service department, including Idaho, West Virginia and Maine call center operations• Responsible for overall quality assurance approach, training strategy and auditing for Idaho operations• Closely collaborates with State customer, Molina operations and technical departments to ensure Service Level Agreement requirements are defined, tracked and met• Developed leadership training for site supervisors and currently Who We Are culture champion• Participate in project planning and delivery as needed","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Gainwell Technologies","title":"Executive Account Manager"}],"url":"https://www.linkedin.com/company/gainwell-technologies"},{"company":"Marathon Repair Services, LLC","company_id":null,"location":"","positions":[{"description":"Treasure Valley office equipment sales and services business.","duration":"Jun 2007 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Jun 2007","subtitle":"Marathon Repair Services, LLC","title":"Co-owner"}],"url":""},{"company":"Synoptek","company_id":"synoptek","location":null,"positions":[{"description":"Synoptek (formerly The Network Group) 1998 - 2008Business Manager / Web Development Manager 2006 – 2008Service Operations Manager 2000 - 2006 Project Manager 1998 - 2000Business Operations Manager at IT service and consulting company with 80 employees. Reported directly to the CEO. Directed the daily IT services, accounting, and project management activities. Partnered with, advised, and coached sales staff on estimating, sales approaches and service delivery. Managed all staff hiring, training, career planning, promotions, and performance issues.• Managed and developed multiple IT service and web development teams• Responsible for ensuring company profitability and reporting financials to the board• Directly managed multiple projects, working from the sales cycle to implementation and support• Developed a wide variety of IT service offerings, including standardized monthly network support contracts• Performed client business consulting and solution analysis• Managed outsourced IT teams and worked directly with HP procurement to maintain contracts• Handled direct client support for high profile customers","duration":"Jun 1998 Oct 2008 10 years 5 months","duration_short":"10 years 5 months","end_date":"Oct 2008","start_date":"Jun 1998","subtitle":"Synoptek","title":"Business Operations Manager"},{"description":"","duration":"2008 2008 less than a year","duration_short":"less than a year","end_date":"2008","start_date":"2008","subtitle":"Synoptek","title":"Manager"}],"url":"https://www.linkedin.com/company/synoptek"},{"company":"I/D/E/A Printing and Design","company_id":null,"location":"Caldwell, Idaho","positions":[{"description":"Prepress Supervisor 1996 - 19984-Color Offset Stripper 1994 – 1996A full service printing company that provides direct mail catalog and commercial printing products.Oversaw the daily prepress operation and directly supported the commercial sales staff with estimates and print project planning.• Managed all pre-press operations and related staff• Focused on process improvements and on-time delivery","duration":"Sep 1994 Jun 1998 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 1998","start_date":"Sep 1994","subtitle":"I/D/E/A Printing and Design","title":"Printing Prepress Supervisor"}],"url":""}]', '["“Lisa is able to excel at a variety of roles and has a solid, objective approach to overall business management. She was frequently asked for advice in each area of our business and was able to provide well thought-out recommendations to her peers. Lisa is an exceptional mentor; her breadth of knowledge and experience in project management, business management, operations management and leadership make her a great addition to any team.”","“Lisa is one of those rare \'utility players\' who possesses a breadth of knowledge and experience that leads to her success in any role she takes on. I worked with Lisa for over 4 years at The Network Group, and since then on several small projects through Marathon. Lisa has successfully served in a variety of management roles and consistently transitioned to new areas quickly and gracefully. I would highly recommend Lisa, as she has repeatedly proven her ability to succeed in multiple roles and industries.”"]'] User: ['Brenda Stevens', 'I am a retail manager and valuable team player. Highly motivated and capable of handling large volume specialty retail stores. Focusing on Talent. "You Win With People". Confident in management style and ability to run a successful business. Tenured Manager.Specialties: • Developing and training management and sales staff. Exceptional customer service. Customer connections cultivating client relationships. Outreach events and client retention. Visual merchandising', 'Area Sales Manager at Service Corporation International National Cremation Society', 'Service Corporation International', '[{"company":"Service Corporation International","company_id":"scicorp","industry":"Individual & Family Services","location":"Sarasota, Florida Area","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Service Corporation International","title":"Area Sales Manager"}],"url":"https://www.linkedin.com/company/scicorp"},{"company":"Home Depot/ARS","company_id":null,"location":"Bradenton to North Port Florida","positions":[{"description":"Area Program Manager for the nation\'s largest residential home services provider. Overseeing 7 of the area Home Depot stores from Bradenton to North Port Florida. Manager with ARS","duration":"May 2017 Mar 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2019","start_date":"May 2017","subtitle":"Home Depot/ARS","title":"Home Depot District Program Manager"}],"url":""},{"company":"Talbots","company_id":"talbots","location":"Sarasota, Florida Area","positions":[{"description":"","duration":"Jan 2015 May 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2017","start_date":"Jan 2015","subtitle":"Talbots","title":"Multi Store Manager"}],"url":"https://www.linkedin.com/company/talbots"},{"company":"Chicos fas inc","company_id":"chico%27s-fas-inc","location":"","positions":[{"description":"","duration":"2002 2012 10 years","duration_short":"10 years","end_date":"2012","start_date":"2002","subtitle":"Chicos fas inc","title":"General Manager/District Traineer"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"}]', '["“\\" I have worked with Brenda for several years, she is a results driven Manager, her energy is contagious! Her professional work habits are commendable. She recruits top talent and is passionate about developing her associates. She is very visible within her community and enjoys outreach for events. She has had great success in her career.”","“It\'s rare that you find a passion to succeed such as Brenda\'s. I worked and partnered with her on many successful projects over the past several years. Her level of productivity made the difference. Oh, and she always made sure to reward the team with some of her great food, talk about motivating a team! ”"]']### Assistant: The agent's job is to manage and support business needs through day-to-day interaction and in the development and implementation of strategic programs, and today, the agent is reaching out to the user because they need to discuss potential partnership opportunities between their respective companies.
### Human: Agent: ['Matt Kirisits, CFA', 'As Vice President at George Smith Partners, I arrange debt and equity financing for commercial real estate transactions. Since 2016 I have closed over 200 transactions totalling over $1.0 billion. CFA charterholder.', 'Vice President at George Smith Partners \| Commercial Real Estate Debt and Equity', 'George Smith Partners', '[{"company":"George Smith Partners","company_id":"george-smith-partners","industry":"Leasing Non-residential Real Estate","location":"Los Angeles","positions":[{"description":"GSP is a commercial real estate debt and equity advisory firm. As a member of Team YazLee, I underwrite, market, and close CRE transactions in the range of $5MM - $80MM. To date, I have completed over 200 transactions totalling over $1.0 billion of financing. We have arranged financing for:- Multifamily acquisitions and refinances- Ground up multi and mixed use construction, including both the senior loan and pref equity- Retail and office acquisitions and refinancesCapital sources include:- Regional banks and credit unions- Debt funds- Agencies- CMBS lenders","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"George Smith Partners","title":"Vice President"}],"url":"https://www.linkedin.com/company/george-smith-partners"},{"company":"The GMAT Tutor, LLC","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"I previously ran a GMAT tutoring business based in Los Angeles. I am no longer tutoring the GMAT but I keep the website active at www.thegmattutor.com. I previously ran a GMAT tutoring business based in Los Angeles. I am no longer tutoring the GMAT but I keep the website active at www.thegmattutor.com.","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"The GMAT Tutor, LLC","title":"President"}],"url":""},{"company":"AH Capital","company_id":"ah-capital","location":"Greater Los Angeles Area","positions":[{"description":"Private real estate firm with a portfolio of multifamily properties in Atlanta and Los Angeles. I created proforma analyses for acquisitions, provided reporting of financial data and performance metrics, and built ad hoc models for property management.Skills:- Proforma financial modeling- Valuation of multifamily properties including sales and rent comps- Budgeting, forecasting, and variance analysis- Yardi Private real estate firm with a portfolio of multifamily properties in Atlanta and Los Angeles. I created proforma analyses for acquisitions, provided reporting of financial data and performance metrics, and built ad hoc models for property management.Skills:- Proforma financial modeling- Valuation of multifamily properties including sales and rent comps- Budgeting, forecasting, and variance analysis- Yardi","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"AH Capital","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/ah-capital"},{"company":"AIG","company_id":"aig","location":"Woodland Hills, CA","positions":[{"description":"Investment accounting group at AIG. - Created and maintained reports of company holdings, transactions, and investment returns on different accounting basis; insured internal data quality and reconciliation to external systems - Provided reports for senior management, auditors, and ratings agencies. Worked with large sets of investment data to fulfill requests in pivot table format - Software and systems included: Microstrategy, MS Access, and SAP- Used advanced Excel skills including VLOOKUPs and pivot tables","duration":"Dec 2010 Jun 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2013","start_date":"Dec 2010","subtitle":"AIG","title":"Investment Accountant"}],"url":"https://www.linkedin.com/company/aig"},{"company":"Harlingwood Equity Partners","company_id":null,"location":"","positions":[{"description":"- Performed research on publicly traded companies using sources including CapitalIQ, IbisWorld, MarketResearch.com, and themarkets.com; read company financials, SEC filings, earnings call transcripts and sell-side research; evaluated companies for appropriateness of fit with Harlingwood’s investment strategy. - Composed and edited two white papers describing Harlingwood’s investment strategy: “The Harlingwood Cost of Capital” (July 2009) and “Value-Based Metrics” (Sep 2009); published papers at www.harlingwood.com- Created templates using CapitalIQ Excel plugin to automate collection of relevant financial information (size, valuation multiples, debt coverage ratios); developed a standard methodology to look for underperforming companies with a need for growth capital; presented results to senior analysts","duration":"Jul 2009 Mar 2010 9 months","duration_short":"9 months","end_date":"Mar 2010","start_date":"Jul 2009","subtitle":"Harlingwood Equity Partners","title":"Financial Analyst"}],"url":""},{"company":"Pfizer Pharmaceuticals","company_id":"pfizer","location":"","positions":[{"description":"","duration":"Feb 2008 Aug 2008 7 months","duration_short":"7 months","end_date":"Aug 2008","start_date":"Feb 2008","subtitle":"Pfizer Pharmaceuticals","title":"Research Scientist"}],"url":"https://www.linkedin.com/company/pfizer"},{"company":"Nanosyn","company_id":"nanosyn","location":"","positions":[{"description":"","duration":"Jul 2007 Feb 2008 8 months","duration_short":"8 months","end_date":"Feb 2008","start_date":"Jul 2007","subtitle":"Nanosyn","title":"Research Scientist"}],"url":"https://www.linkedin.com/company/nanosyn"},{"company":"Watson Pharmaceuticals","company_id":"actavis-inc-","location":"","positions":[{"description":"","duration":"Jul 2005 Mar 2006 9 months","duration_short":"9 months","end_date":"Mar 2006","start_date":"Jul 2005","subtitle":"Watson Pharmaceuticals","title":"Research Scientist"}],"url":"https://www.linkedin.com/company/actavis-inc-"},{"company":"Wyeth","company_id":"pfizer","location":"","positions":[{"description":"","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Wyeth","title":"Research Scientist"}],"url":"https://www.linkedin.com/company/pfizer"}]', '["Huber Bongolan “When I started George Smith Partner’s Rotational Analyst Program, I learned from Matt for 5 weeks as a part of his team. Matt directly managed me as I helped package and underwrite various deals he was working on. While on his team, I witnessed Matt’s ability to juggle the daily needs of his deal pipeline, prepare for his various real estate licensing exams, as well as study and pass his CFA Level III exam. I was very impressed at Matt’s capacity to manage all three and manage me on his team. Matt is both smart and talented, making him an asset to George Smith Partners. ”","Charles Hoeveler “Matthew easily adapted his research background and strong quantitative skills to his role as an equity analyst. I was particularly impressed by Matthew’s ability to access diverse research sources to rapidly analyze companies and industries. He also made significant intellectual contributions to a series of research papers that were later used as the basis for our firm’s investment strategy. I am confident in recommending Matthew for another role in the asset management industry.”"]'] User: ['Tom Schmitz, CRS 562-754-5330', '17 Years of experience helping buyers and sellers fulfill their Real Estate Dreams! Call me and I can help you too! Specialties: Specializing in Residential sales in Orange and los Angeles Counties! Call anytime for quality service! 562.754.5330', 'Residential Marketing Specialist at First Team Real Estate!', 'First Team Real Estate', '[{"company":"First Team Real Estate","company_id":"first-team-real-estate","industry":"Leasing Real Estate","location":null,"positions":[{"description":"Residential Sales Rep for the past 17 years! Helping Buyers find their dream home and assisting Sellers in the sale of their home!","duration":"Jun 2003 - Present 18 years 9 months","duration_short":"18 years 9 months","end_date":"Present","start_date":"Jun 2003","subtitle":"First Team Real Estate","title":"Residential Sales Rep"},{"description":"","duration":"Aug 2002 - Present 19 years 7 months","duration_short":"19 years 7 months","end_date":"Present","start_date":"Aug 2002","subtitle":"First Team Real Estate","title":"Residential Marketing Specialist"}],"url":"https://www.linkedin.com/company/first-team-real-estate"},{"company":"Miller Brewing Company","company_id":"millercoors","location":"","positions":[{"description":"Outside Sales Rep. In the beverage industry for 20 years! Outside Sales Rep. In the beverage industry for 20 years!","duration":"Jan 1988 Mar 1998 10 years 3 months","duration_short":"10 years 3 months","end_date":"Mar 1998","start_date":"Jan 1988","subtitle":"Miller Brewing Company","title":"Sales Rep."}],"url":"https://www.linkedin.com/company/millercoors"}]', '["LinkedIn User “Tom is very professional.”","Robert Bolender “Tom is one of those people you can\'t help liking. Very down to earth family guy who is also a consummate professional. It\'s usually hard to recommend or say good things about your competition but if I\'m losing business to someone I prefer it to be Tom.”"]']### Assistant: The agent's job is to arrange debt and equity financing for commercial real estate transactions, and today, the agent is reaching out to the user because they need to offer their expertise in residential sales and assist the user in buying or selling a home.
### Human: Agent: ['Tanuja Singh', 'Passionate about creating an analytics-driven culture that fosters innovation. Seasoned technology leader with an extensive background in Data and Enterprise Applications and in building and growing data, software development, and quality & release organizations. Proven success in providing leadership oversight for change and transformational initiatives, managing enterprise integration activities and creating high performing global technology teams driving business objectives. Specialties:* Data & Analytics* Technology Leadership & Engineering Delivery (Architecture, Development, Quality, and Business Operations)* Strategy Formulation, Goals Planning & Execution* Global Service Delivery & Outsourcing * Innovation & Experimentation, New Product Development* Software Development Life-cycle/Agile Transformation* Process Re-engineering and Improvement* Release, DevOps, Program, Change, and Risk Management* Non-profit Leadership & Governance', 'Director, Data & Analytics, Architecture, Innovation @ Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"","positions":[{"description":"• Accountable for driving Data Strategy, Data Architecture, Master Data Management, Self-service, Data Access & Platform Enablement, Data Access & Governance, DPP, Data Analytics & Data Science for Supply Chain Operations (SCO) systems landscape.• Accountable also for driving End-to-End Business Architecture and Solution Design for SCO with Integrated Capability Roadmap (ICR), As-Is, To-Be, and End-state architecture.• Accountable to drive the culture of Innovation & Experimentation (transformation funding pillar) for SCO by deploying the Innovation framework of Pitch Days, Ideathons, and driving Innovation Challenges leveraging cutting edge technologies AI/Ml, Blockchain.","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Cisco","title":"Director, Data & Analytics, E2E Business & Data Architecture, Innovation & Experimentation"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Lucas Graduate School of Business","company_id":"lucas-graduate-school-of-business","location":"","positions":[{"description":"","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Lucas Graduate School of Business","title":"Advisory Board member of Silicon Valley Center for Operations and Technology Management"}],"url":"https://www.linkedin.com/company/lucas-graduate-school-of-business"},{"company":"Small Steps Foundation","company_id":null,"location":"","positions":[{"description":"US based 501 C(3) public charitable org - supports education of underprivileged kids","duration":"2006 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2006","subtitle":"Small Steps Foundation","title":"Founder and Chairperson"}],"url":""}]', '["“It is my privilege to recommend Tanuja Singh, who I worked with in her role as Director of Quality and Director of Transformation and Change Management in Supply Chain Operations at Cisco. In my interaction with her, I found her to be thoughtful, strategic and always focused on how initiatives will scale in a large, matrix and complex organization. Tanuja focuses on the people, not just the deliverables and ensures that the organization is balanced to achieve the objectives of the organization and the individuals’ career goals. In all large organizations, there is always a struggle between short term priorities and long term deliverables. Tanuja always maintains a “startup mindset”, ensuring that things are done quickly to deliver value. Most large organizations struggle in the transition from IT staffed services to a self-service model where all team members can easily and quickly access the information and data they need. Tanuja led the effort to create a scalable ecosystem of self service solutions so that a large matrixed organization could utilize, to deliver business value faster and more effectively without requiring a large IT support staff. Tanuja’s ability to navigate through nebulous situations to deliver tangible results is one of her key strengths. As just one example, she effectively managed the implementation of cloud software quality maturity models by rallying relevant stakeholders and delivering a solution that everyone could agree on and adopt. Her strong business acumen, ability to influence partners and other stakeholders to deliver a solution that benefits everyone is unparalleled. I am confident that Tanuja will deliver transformational value to any organization she leads and I look forward to working with her in the future. ”","“Tanuja & I worked together on several Software Transformation initiatives @ Cisco for almost 2 years. She is an excellent leader who is highly collaborative, tenacious, and not afraid to take on new challenges. She has deep software expertise and has a great executive presence. She is also a compassionate leader who believes strongly in giving back. We had great work synergies, worked wonderfully well together, and I truly appreciate her collaborative partnership.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to foster innovation and create an analytics-driven culture, and today the user is reaching out to the agent because they need assistance in planning a high-profile client event.
### Human: Agent: ['Erik Tonne', 'Award-winning senior national account executive with nearly 15 years of experience leading high-performing teams, devising and executing long-term strategy, and driving revenue in the CPG industry. Excels at strategy development, brand positioning, creating trade commercial plans, solving complex problems, and overseeing multiple priorities. Meticulous money manager who can maximize sales in a limited funding environment. Strong communication, collaboration, and active listening skills. Recognized for consistently delivering on ambitious sales goals. Well respected at all levels.Areas of Expertise Driving Sales \| Strategy/Execution \| Team Leadership \| FMCG \| Shopper Marketing \| Market Planning \| Merchandising Software Proficiency MS Office Suite \| AC Nielsen \| 84.51 \| RSI \| IRI \| JDA \| SAP \| MEI SmartLinkCareer Awards • 2010: Pinnacle Foods National Award • 2010: Reverse Leadership Mentor Award• 2010 & 2009: Acosta Chairman’s Award Nominee• 2009: Pinnacle Foods National Award • 2006-2007: Top Producer for Coca-Cola Enterprises', 'Regional Business Manager at Chobani', 'Chobani', '[{"company":"Chobani","company_id":"chobani","industry":"Food & Beverages","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Chobani","title":"Regional Business Manager"}],"url":"https://www.linkedin.com/company/chobani"},{"company":"Kellogg Company","company_id":"kellogg-company","location":null,"positions":[{"description":"","duration":"Aug 2016 Dec 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2018","start_date":"Aug 2016","subtitle":"Kellogg Company","title":"Senior National Account Executive Food Lion"},{"description":"","duration":"Jul 2014 Sep 2016 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2016","start_date":"Jul 2014","subtitle":"Kellogg Company","title":"Senior Manager of Sales Planning/Customer Marketing-Cereal"},{"description":"","duration":"Jul 2013 Jul 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2014","start_date":"Jul 2013","subtitle":"Kellogg Company","title":"Manager of Sales Planning/Customer Marketing at Kellogg Company"},{"description":"","duration":"Jul 2011 Jul 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2013","start_date":"Jul 2011","subtitle":"Kellogg Company","title":"Manager of Category Strategy-Agency Sales"}],"url":"https://www.linkedin.com/company/kellogg-company"},{"company":"Acosta Sales & Marketing","company_id":"acosta","location":"Chicago, IL","positions":[{"description":"","duration":"Oct 2007 Jun 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2011","start_date":"Oct 2007","subtitle":"Acosta Sales & Marketing","title":"Business Manager"}],"url":"https://www.linkedin.com/company/acosta"},{"company":"Coca-Cola Enterprises, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2005 Oct 2007 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2007","start_date":"Dec 2005","subtitle":"Coca-Cola Enterprises, Inc","title":"Account Manager"}],"url":""},{"company":"Wittek Golf Supply","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2004 Dec 2005 2 years","duration_short":"2 years","end_date":"Dec 2005","start_date":"Jan 2004","subtitle":"Wittek Golf Supply","title":"Account Manager"}],"url":""},{"company":"Churchill Downs Co, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"May 2002 Oct 2002 6 months","duration_short":"6 months","end_date":"Oct 2002","start_date":"May 2002","subtitle":"Churchill Downs Co, Inc","title":"Entertainment Coordinator"}],"url":""}]', '["“Erik consistently exhibits a laser-focus on driving results while staying within his funding parameters. Over the past few years, Erik has significantly increased our distribution which has had a direct correlation to impressive sales trends growth in his Region. He is a high-energy, team player with a very competitive nature. His stellar efforts earned him the prestigious Pinnacle Award this past year.”","“Eric, has a great understanding of how to develop strategy and execute the sale of consumer packaged goods. A meticulous money manager, with the understanding of how to maximize sales in a limited funding enviornment. Eric has the wherewithal to tap all resources available to postion the brand for success in the market.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to drive sales and revenue in the CPG industry. Today, the agent is reaching out to the user because they need assistance in planning and managing a high-profile client event.
### Human: Agent: ['Dathan Hayes', 'Integrity-driven, collaborative, innovative, and efficient HR professional with over eight years experience guiding and coaching managers and their teams to exceed company goals. Active listener who enjoys and excels in increasing employee engagement, career development and more. Able to multitask at high level while handling complex employee relations matters, overseeing a performance management system for 700+ employees, running an awards program recognizing 50+ superstars each year, all while keeping workers motivated to serve 45K customers. Awarded “HR Professional of the Year, 2016” (best of 5 branches) and “Senior Leader of the Year, 2015” (best of branch).', 'Sr. HR EEO Investigations Specialist at Amtrak', 'Amtrak', '[{"company":"Amtrak","company_id":"amtrak","industry":"Truck Transportation","location":"Washington, District of Columbia, United States","positions":[{"description":"Investigates and resolves workplace disputes (including complaints of discrimination and harassment), as well as complaints of discrimination filed by Amtrak customers. Other key responsibilities include providing guidance and training to managers and agreement-covered employees on Amtrak’s Anti-Discrimination and Anti-Harassment Policy and assisting with HR Compliance projects and initiatives. Investigates and resolves workplace disputes (including complaints of discrimination and harassment), as well as complaints of discrimination filed by Amtrak customers. Other key responsibilities include providing guidance and training to managers and agreement-covered employees on Amtrak’s Anti-Discrimination and Anti-Harassment Policy and assisting with HR Compliance projects and initiatives.","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Amtrak","title":"Sr. HR EEO Investigations Specialist"}],"url":"https://www.linkedin.com/company/amtrak"},{"company":"The George Washington University","company_id":"george-washington-university","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Aug 2019 Jan 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2021","start_date":"Aug 2019","subtitle":"The George Washington University","title":"Graduate Student"}],"url":"https://www.linkedin.com/company/george-washington-university"},{"company":"Amtrak","company_id":"amtrak","location":"Washington, District of Columbia, United States","positions":[{"description":"Investigated 8 discrimination and harassment cases concurrently. Thoroughly documented interview notes to compare/contrast to Amtrak policies and state and federal laws. Drafted and presented final reports and advice on corrective actions to management. Investigated 8 discrimination and harassment cases concurrently. Thoroughly documented interview notes to compare/contrast to Amtrak policies and state and federal laws. Drafted and presented final reports and advice on corrective actions to management.","duration":"Jan 2020 Apr 2020 4 months","duration_short":"4 months","end_date":"Apr 2020","start_date":"Jan 2020","subtitle":"Amtrak","title":"EEO Compliance Investigator Intern"}],"url":"https://www.linkedin.com/company/amtrak"},{"company":"United States Air Force","company_id":"united-states-air-force","location":null,"positions":[{"description":"During my service, I was stationed in multiple locations such as Ramstein, Germany and Tampa, Florida. In 2011, I was promoted to Human Resources Generalist. In this role, I gained valuable experience leading diverse organizations, such as when I guided a team of 10 senior leaders to manage a staff of 700+ within the Air Force’s second largest hospital.I focus on boosting performance and establishing an organizational culture while also serving as the key employee relations advisor. I emphasize team training and evaluation and take a proactive approach to performance management.","duration":"Mar 2011 Sep 2019 8 years 7 months","duration_short":"8 years 7 months","end_date":"Sep 2019","start_date":"Mar 2011","subtitle":"United States Air Force","title":"Human Resources Generalist (First Sergeant)"},{"description":"As an Aircraft Maintainer on cargo aircraft, I focused on the repair and maintenance of communication and navigation systems along with being cut-trained in crew chief duties.","duration":"Feb 1997 Feb 2011 14 years 1 month","duration_short":"14 years 1 month","end_date":"Feb 2011","start_date":"Feb 1997","subtitle":"United States Air Force","title":"Aircraft Maintenance Technician"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["JJ Shonk “Dathan Hayes was my First Sergeant at MacDill Air Force Base, Florida for three years. He is a compassionate leader that inspires his people to do and be better. He is charismatic and a dynamic public speaker. His outstanding leadership has definitely inspired me in my military career and planning for the next chapter in my life. I am extremely proud to call this man a mentor and friend! If he’s not on your team, you are missing out! ”","Carlos Ramos “I\'ve had the pleasure of working with Dathan since his arrival to our group in July 2017. He is a very passionate, approachable, and knowledgeable leader and manager. He has the ability to connect to everyone in the organization on a personal and professional level. He is relentless and extremely resourceful when it comes to helping those under his leadership. I highly recommend him and have no doubt that he will succeed in any assigned position. ”"]'] User: ['Jim Cantrell', 'Commercial HVAC serving all of Southern California and Ventura since 1995. High-Rise, Shopping Centers, Major Malls, Restaurants, Tenant Improvements. New installations, repairs, and most importantly... Preventive Maintenance!', 'Cantrell Aire Inc.', 'Cantrell Aire, Inc', '[{"company":"Cantrell Aire, Inc","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 1995 - Present 26 years 2 months","duration_short":"26 years 2 months","end_date":"Present","start_date":"Jun 1995","subtitle":"Cantrell Aire, Inc","title":"Owner"}],"url":""},{"company":"Connor Cantrell Racing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Connor Cantrell Racing","title":"Owner"}],"url":""}]', '["“Jim is awesome! We\'ve used him on eight of our rehabs this past year. He\'s personable, shows up on time and gets the job done in no time at all. He\'s the one sub I never need to worry about. The job will get done right, fast, and for a very competitive price!”","“I have known Jim for years both personally and professionally. I hired him to replace the HVAC system at my business. Jim submitted the quote, the unit was replaced and we were back up and running...everything was perfect! Excellent service, competitive pricing, knowledgeable and trustworthy. I would hire and recommend him to anyone. Steve Leach”"]']### Assistant: The agent's job is to oversee a performance management system for 700+ employees at Amtrak, while keeping workers motivated to serve 45K customers, and today, the user is reaching out to the agent because they need guidance on implementing an effective employee engagement program for their commercial HVAC business in Southern California.
### Human: Agent: ['Brent M. Williams, ASC, ACE', 'Security Services Management ♦ Government, Aviation/Airport, Industry, Physical Security Leader ♦ Armed & Unarmed ♦ Valuable Asset Protection ♦ Security Operations & Logistics ♦ Intelligence Analysis ♦ Policy & Contract Compliance ♦ Performance Management & KPIs ♦ Practiced in operations, developing & measuring KPIs. Practiced in applying security principles in diverse venues, clarifying business objectives, performing gap analysis while designing process improvements to meet goals & enhancing security, profitably.', 'Director of Security Services at SSPP', 'SSPP, LLC-Security Safety & Protection Professionals', '[{"company":"SSPP, LLC-Security Safety & Protection Professionals","company_id":"brent-m-williams-securityleader-9102015","industry":"Security and Investigations","location":"Greater Detroit Area","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Dec 2019","subtitle":"SSPP, LLC-Security Safety & Protection Professionals","title":"Director of Security Services"}],"url":"https://www.linkedin.com/company/brent-m-williams-securityleader-9102015"},{"company":"Securitas Critical Infrastructure Services, Inc.","company_id":"scisusa","location":"SCIS (Securitas Critical Infrastructure)","positions":[{"description":"","duration":"May 2017 Dec 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2019","start_date":"May 2017","subtitle":"Securitas Critical Infrastructure Services, Inc.","title":"Deputy Director Security Operations-Detroit Airport"}],"url":"https://www.linkedin.com/company/scisusa"},{"company":"Securitas Security Services USA, Inc.","company_id":"securitas-security-services-usa-inc","location":"SCIS (Securitas Critical Infrastructure)","positions":[{"description":"","duration":"May 2017 Oct 2017 6 months","duration_short":"6 months","end_date":"Oct 2017","start_date":"May 2017","subtitle":"Securitas Security Services USA, Inc.","title":"Security Performance Manager-Detroit Airport"}],"url":"https://www.linkedin.com/company/securitas-security-services-usa-inc"},{"company":"Hartsfield-Jackson Atlanta International Airport","company_id":"atlairport","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"Hartsfield-Jackson Atlanta International Airport","title":"Aviation Security Compliance & Enforcement-Atlanta Airport"}],"url":"https://www.linkedin.com/company/atlairport"},{"company":"Remote Risk Management LLC","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"Remote Risk Management LLC","title":"Armed Executive Protection Contract Security"}],"url":""},{"company":"Dunbar Armored","company_id":"dunbar-armored","location":"Southeast United States","positions":[{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Dunbar Armored","title":"Armed Security & Protection Management"}],"url":"https://www.linkedin.com/company/dunbar-armored"},{"company":"Ofori & Associates PC, (Government Contract)","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"Ofori & Associates PC, (Government Contract)","title":"Asset Management"}],"url":""},{"company":"HSS Aviation Security & Government Services","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"HSS Aviation Security & Government Services","title":"Aviation Contract Security & Compliance-Atlanta Airport"}],"url":""},{"company":"MARTA (Metropolitan Atlanta Rapid Transit Authority)","company_id":"metropolitan-atlanta-rapid-transit-authority","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"MARTA (Metropolitan Atlanta Rapid Transit Authority)","title":"DEO Investigator"}],"url":"https://www.linkedin.com/company/metropolitan-atlanta-rapid-transit-authority"},{"company":"City of Atlanta","company_id":"city-of-atlanta","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"City of Atlanta","title":"Human Resources Consultant"}],"url":"https://www.linkedin.com/company/city-of-atlanta"},{"company":"Allstate","company_id":"allstate","location":"Greater Atlanta Area","positions":[{"description":"","duration":"1987 1999 12 years","duration_short":"12 years","end_date":"1999","start_date":"1987","subtitle":"Allstate","title":"HR Management, Corporate Security, Risk Management, Employee Relations"}],"url":"https://www.linkedin.com/company/allstate"}]', '["Leah Manges “Brent has a way of building positive collaborative relationships, even when presented with the most challenging situations. His management and people skills are top notch because he is a solutions oriented individual with a wealth of knowledge.”","James Harris “Brent can plan, create, and manage complicated content and systems. He’s an excellent communicator and manager. He used his knowledge of the aviation security industry and background in human relations to help in multiple transitions and the blending of many outside agencies and cultures into one seamless security operation. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide security services and management, and today the user is reaching out to the agent because they need assistance with enhancing security measures in their healthcare production facility.
### Human: Agent: ['Darren N.', 'Medical device and digital health professional with over 20 years of experience in product management, R&D, and program management. Unique combination of technical and marketing experience in large public firms and start-ups. Proven track record of executing hardware, software, and electromechanical projects in FDA regulated environments with increasing responsibilities. Experienced in developing sales and marketing strategies for navigating new products through complex reimbursement and health care management environment.', 'Product Manager at Verily Life Sciences', 'Verily Life Sciences', '[{"company":"Verily Life Sciences","company_id":"verily-life-sciences","industry":"Biotechnology Research","location":"South San Francisco","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Verily Life Sciences","title":"Product Manager"}],"url":"https://www.linkedin.com/company/verily-life-sciences"},{"company":"Proteus Digital Health, Inc","company_id":"proteus-digital-health-inc","location":null,"positions":[{"description":"","duration":"Jan 2019 Dec 2019 1 year","duration_short":"1 year","end_date":"Dec 2019","start_date":"Jan 2019","subtitle":"Proteus Digital Health, Inc","title":"Associate Director, Product Management"},{"description":"","duration":"Jan 2017 Dec 2018 2 years","duration_short":"2 years","end_date":"Dec 2018","start_date":"Jan 2017","subtitle":"Proteus Digital Health, Inc","title":"Senior Product Manager \| Wearables, Firmware, and Algorithms"},{"description":"","duration":"Jul 2014 Dec 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2016","start_date":"Jul 2014","subtitle":"Proteus Digital Health, Inc","title":"Program Management Expert"}],"url":"https://www.linkedin.com/company/proteus-digital-health-inc"},{"company":"Spiracur, Inc. (acquired by Acelity)","company_id":null,"location":null,"positions":[{"description":"","duration":"Aug 2012 Jul 2014 2 years","duration_short":"2 years","end_date":"Jul 2014","start_date":"Aug 2012","subtitle":"Spiracur, Inc. (acquired by Acelity)","title":"Senior Product Manager"},{"description":"","duration":"Aug 2010 Aug 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2012","start_date":"Aug 2010","subtitle":"Spiracur, Inc. (acquired by Acelity)","title":"Project Manager"}],"url":""},{"company":"Abbott Vascular","company_id":"abbott-","location":"","positions":[{"description":"","duration":"Jan 2006 Aug 2010 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 2010","start_date":"Jan 2006","subtitle":"Abbott Vascular","title":"Senior R&D Engineer"}],"url":"https://www.linkedin.com/company/abbott-"},{"company":"Fresenius Medical Care","company_id":"fresenius-medical-care","location":"","positions":[{"description":"","duration":"Jul 2005 Dec 2005 6 months","duration_short":"6 months","end_date":"Dec 2005","start_date":"Jul 2005","subtitle":"Fresenius Medical Care","title":"R&D Engineer"}],"url":"https://www.linkedin.com/company/fresenius-medical-care"},{"company":"Sg2","company_id":"sg2","location":"","positions":[{"description":"","duration":"Mar 2005 Jun 2005 4 months","duration_short":"4 months","end_date":"Jun 2005","start_date":"Mar 2005","subtitle":"Sg2","title":"Intern"}],"url":"https://www.linkedin.com/company/sg2"},{"company":"Aurora Discovery (spin out from Vertex Pharmaceuticals)","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Aurora Discovery (spin out from Vertex Pharmaceuticals)","title":"Software Engineer"}],"url":""}]', '["“I have had the pleasure of working closely with Darren for over 2 years when he was leading the development of a key new product at Proteus Digital Health. Darren is a professional and a leader with experience managing complex cross-functional products in the healthcare/pharmacy/IoT space. Darren is firm in his decisions and open to new ideas and ways of working. I have seen him build credibility and influence a very diverse group of SMEs who are experts in their own areas. His communication style builds partners. Darren was awarded the employee voted QTL award as a testament of his impact to Quality, Teamwork and Leadership. Would surely love to work with Darren again. ”","“Darren was a detailed project manager at Spiracur that made the transition from large company to small company seamlessly. He was level headed, energetic and competent. Always easy to work with, Darren performed his job at a high level. He was also able to make the transition to marketing smoothly and I believe that he will be successful at any role he takes in the future.”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them. Today, the agent is reaching out to the user because they need assistance in recruiting healthcare professionals for a specific region.
### Human: Agent: ['Nayonika Roy', "I am a data enthusiast with 4+ years of hands on SQL experience in analysis and story-boarding. I love digging deep into mysteries and formulating solutions that drive business processes. I'm known to be agile with finding the simplest solutions to solve head banging business issues. I'm currently working in one of the largest Animal Protein Processing companies of USA and the World and I know the pain if production stops for even a single day, so I always strive to beat those odds! Feel free to connect here or email at roy.nayonika94@gmail.com! Areas of Interest: Business Intelligence, Business/Data Analyst Technical Skills: BI/Analytics: MS SQL Server, ETL, BODS, SAP BW on HANA, BW For Hana, BOBJ, QlikView/Sense, Tableau ERP: SAP ECC, S/4, SAP TM, MS Visio, MS Office Suite, MS Access Programming and Scripting languages: Python, Java, PowerShell ISE, HTML-5, CSS-3, ASP.NET, PHP, JavaScript Project Management: Azure DevOps, JIRA Business Skills: Project Management, Agile Scrum Framework, Software Development Life Cycle, Excellent Communication Skills, Gathering and Writing Business Requirement Documents, Project Management", 'BI Analyst at JBS USA', 'JBS USA', '[{"company":"JBS USA","company_id":"jbsusa","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"● Gathered requirements in collaboration with stakeholders to streamline complex processes and data models● Performed Extraction Transform and Load on data extracted from SAP ECC as well as for Non-SAP databases using BO Data Services (BODS)● Developed InfoObjects, DataSources, Classic and Advanced Data Store Objects (DSO), Transformations, Routines, Cubes, Multiproviders, Composite Providers in SAP Business Warehouse ● Designed efficient BI solutions by integrating SAP HANA Views with Advanced DSO/Composite Providers joining multiple data sources for SAP Business Objects(BOBJ) and QlikSense reporting● Created BEx Queries with User Exit Variables, Restricted Key Figures and Calculated Key Figures in Query Designer● Administered BOBJ using Central Management Console to manage security, user logins, and scheduling● Designed Web Intelligence reports, formulas and ad-hoc reports and publications using SAP BOBJ ● Developed scripts and loaded data in QlikSense for end-user dashboard development","duration":"Nov 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Nov 2019","subtitle":"JBS USA","title":"Business Intelligence Analyst"},{"description":"● Led requirements gathering by performing gap analysis, data analysis, business process modelling and documentation● Analyzed requirements in collaboration with stakeholders to streamline complex processes ● Designed efficient solutions using advanced SQL skills and directed development teams during project execution phase● Developed story boards and ad hoc reports by identifying business problems, evaluating trends by troubleshooting using SQL and Excel● Performed unit, integration, regression and user acceptance testing for multiple business applications● Automated reporting dashboards to help business users manage their KPI’s and make strategic business decisions ● Implemented a cloud- based transportation management system which improved the efficiency of the logistics team by 90%","duration":"Jan 2018 Oct 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2019","start_date":"Jan 2018","subtitle":"JBS USA","title":"IT Business Analyst"}],"url":"https://www.linkedin.com/company/jbsusa"},{"company":"Colorado State University - College of Business","company_id":"csu-college-of-business","location":null,"positions":[{"description":"Course: CIS 350 Operating Systems and Networks Professor: Dr. Dan Turk• Created 150+ Virtual machines in VMWare vSphere web client and installed Linux Server (Ubuntu 16.04.1), Windows Server 2016, Windows 10 for 45+ students• Automated grading scripts in PowerShell ISE for evaluating assignments","duration":"Aug 2016 May 2017 10 months","duration_short":"10 months","end_date":"May 2017","start_date":"Aug 2016","subtitle":"Colorado State University - College of Business","title":"Teaching Assistant"},{"description":"• Assisted 50+ undergraduates & graduates with coursework material for Java, SQL, and PowerShell per week• Analyzed the data entries & reported patterns of students, timing, courses they need help with using Pivot charts in Excel","duration":"Aug 2016 May 2017 10 months","duration_short":"10 months","end_date":"May 2017","start_date":"Aug 2016","subtitle":"Colorado State University College of Business","title":"CIS Help Center Associate"}],"url":"https://www.linkedin.com/company/csu-college-of-business"}]', '["Hari Surayagari “I had the pleasure of knowing Nayonika for over five years, first as a classmate and then as a colleague at JBS USA. In all this time, her exceptional ability to solve complex problems and show incredible attention to detail never ceases to amaze me. Her professionalism and hard work brought her great recognition at JBS. I would thoroughly endorse Nayonika for any of the future positions she applies to. ”","Darshan Jain “Nayonika is a gracious person who can make anyone around her feel warm and welcome. We both grouped together on doing research work with Machine Learning Models in various domains. She was excellent at considering the minute details which made her a great asset to the research work. Her time management and learning attitude made the entire process worth it. One thing that I liked the most about her is that she enjoys the work that she does which I experienced every time in the form of positive energy when I communicated with her. Also, I found her honest and sincere. I wish to work again with her in the future.”"]'] User: ['Sue Roberts', "Over 30 years' experience in meeting and event planning/management, and office/staff management. Able to work both independently and within a group setting, ensuring that meetings/events are well planned and run effectively and efficiently. My primary goal is to meet the objectives of the meeting sponsor, while ensuring an exceptional experience by the attendees.", 'Account Services Manager at Aptitude Health', 'Aptitude Health', '[{"company":"Aptitude Health","company_id":"aptitude-health","industry":"Pharmaceutical Manufacturing","location":"","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Aptitude Health","title":"Account Services Manager"}],"url":"https://www.linkedin.com/company/aptitude-health"},{"company":"Independent, Swansea, SC","company_id":null,"location":"Swansea, South Carolina","positions":[{"description":"Highly qualified Meeting and Event manager available for consulting and event management services, including long-term assignments. Highly qualified Meeting and Event manager available for consulting and event management services, including long-term assignments.","duration":"Sep 2014 Nov 2019 5 years 3 months","duration_short":"5 years 3 months","end_date":"Nov 2019","start_date":"Sep 2014","subtitle":"Independent, Swansea, SC","title":"Independent Meeting Management Consultant"}],"url":""},{"company":"Cardinal Health Specialty Solutions, a Division of Cardinal Health","company_id":"p4-healthcare","location":"Dallas, TX","positions":[{"description":"Manage and support staff responsible for logistical support of events and projects for our pharmaceutical clients, delivered both live and digitally including Live Meeting Team of 14 (consisting of meeting managers, support staff, recruitment and travel, some of whom work remotely) and Digital Communications Team of 5, including in-house project managers and web-facilitation experts.Responsible for accurate, effective execution of advisory boards, Summit events, surveys, and other initiatives for our Pharmaceutical and Internal clients.","duration":"Oct 2007 Sep 2014 7 years","duration_short":"7 years","end_date":"Sep 2014","start_date":"Oct 2007","subtitle":"Cardinal Health Specialty Solutions, a Division of Cardinal Health","title":"Director, Meetings and Events"}],"url":"https://www.linkedin.com/company/p4-healthcare"},{"company":"American Home Mortgage","company_id":"american-home-mortgage","location":"","positions":[{"description":"Managed staff of 14 meeting managers and travel professionals for the company comprised of 7,500 employees. Responsible for the planning, coordination and execution of all of the logistical arrangements for corporate meetings and incentive trips, including Annual Company Meeting (1,500 attendees), President\'s Club Incentive Trip (including international), and Divisional Sales Rallies.Responsible for combined budgets in excess of $10 million, and accountable for all individual meetings and events budgets.","duration":"Oct 1991 Aug 2007 15 years 11 months","duration_short":"15 years 11 months","end_date":"Aug 2007","start_date":"Oct 1991","subtitle":"American Home Mortgage","title":"Corporate Travel & Meetings"}],"url":"https://www.linkedin.com/company/american-home-mortgage"}]', '["Shelley Faith Brown “I’ve had the pleasure of working with Sue as a technology partner for the past few years, on a number of medical symposiums throughout the US. In this time, Sue has encouraged an innovative, participant-driven meeting environment, utilizing technology to enhance both the doctor and attendee experience while simultaneously increasing meeting efficacy and increasing ROI. She is a thoughtful and forward-thinking professional .”","Shannon Hertling (Yates) “Sue is a true Professional! She is exceptionally detail-oriented and has a CAN DO attitude. I worked with Sue on several significant training, travel and events she planned. If you want it done and you want it done properly, you can count on Sue. Never cracking under pressure or immediate changes, I would highly recommend Sue for any forward-thinking organization. I enjoyed working with Sue while at American Home Mortgage.\\"”"]']### Assistant: The agent's job is to manage and support staff responsible for logistical support of events and projects for pharmaceutical clients, and today, the agent is reaching out to the user because they need assistance in planning and managing a series of medical symposiums.
### Human: Agent: ['Jeremy Kappell', 'I am a family man who is trying to find the right balance between work, relationships and recreation. I love sports, fitness and food! I am privileged to have been introduced to Christianity at an early age and am a life long follower of Christ. Currently my family and I attend and serve at Northridge Church in Rochester, NY. Born and raised a Hoosier and I\'m a Purdue University Alum. I\'ve been a broadcast meteorologist since 2000 and have had the pleasure of serving in communities in Texas, Kansas, Mississippi, Indiana, Kentucky and now New York. So far in my career, I\'ve had the privilege of working mornings, weekends and evenings for more than a half dozen television stations across the Eastern US. I have the AMS Seal of Approval and am Certified by the American Meteorological Society. (AMS Seal #1433, CBM #407) In 2015 I earned an EMMY award for my work in the 5-part weather documentary titled, "The Super Outbreak", covering the historic tornado outbreak that occurred on April 3, 1974. It was this event that helped carve my path in life when my family barely escaped as violet EF-5 tornado destroyed the both my parent\'s and grandparent\'s homes. More recently, in April 2016, I was awarded BEST WEATHER ANCHOR by the Kentucky Associated Press and was awarded a second EMMY in 2017 for my documentary on the deadly "Henryville Tornado" from March 2, 2012. I have forecasting experience from the Southern Plains and Central Plains, the Gulf Coast, the Ohio Valley and most recently the Eastern Great Lakes/Northeast. I am passionate about weather, I enjoy working with people and am privileged to be able to make a difference in the lives of others especially during times of severe weather.Specialties: Broadcast Meteorology, Severe Weather Broadcasting, Doppler Radar Technology, NWS Nexrad Radar Products, Weather Graphic Systems, Wx Information Dissemination Systems, Social Media, General Reporting, Public Relations...', 'Rebuilding after a 20 year career in TV broadcast. Find me at #WxLIVE or KappellWeather.com!', 'WxLIVE Enterprise', '[{"company":"WxLIVE Enterprise","company_id":null,"location":"Rochester, New York Area","positions":[{"description":"Broadcasting LIVE from the Kappell Weatherplex providing updated forecast information and entertainment for Rochester and Western New York nightly.","duration":"août 2019 - aujourd’hui 2 ans","duration_short":"2 ans","end_date":"- aujourd’hui","start_date":"août 2019","subtitle":"WxLIVE Enterprise","title":"Meteorologist/Consultant/Talk Show Host"}],"url":""},{"company":"WHEC-TV 10 NBC","company_id":"whec-tv-10-nbc","location":"","positions":[{"description":"Today Show interview from Jan 8, 2019. VIDEO HERE>>> https://youtu.be/DKzYPBwuiEw","duration":"oct. 2017 janv. 2019 1 an 4 mois","duration_short":"1 an 4 mois","end_date":"janv. 2019","start_date":"oct. 2017","subtitle":"WHEC-TV 10 NBC","title":"Chief Meteorologist"}],"url":"https://www.linkedin.com/company/whec-tv-10-nbc"},{"company":"WDRB Fox 41","company_id":"wdrbmedia","location":"Louisville, KY","positions":[{"description":"Forecaster, On-Air Weathercaster, Blogger, Social Media, PR specialist","duration":"oct. 2011 oct. 2017 6 ans 1 mois","duration_short":"6 ans 1 mois","end_date":"oct. 2017","start_date":"oct. 2011","subtitle":"WDRB Fox 41","title":"Meteorologist"}],"url":"https://www.linkedin.com/company/wdrbmedia"},{"company":"WDRB-Louisville, WZTV-Nashville, WEHT-Evansville","company_id":null,"location":"Louisville, KY, Nashville, TN Evansville, IN","positions":[{"description":"","duration":"oct. 2011 déc. 2011 3 mois","duration_short":"3 mois","end_date":"déc. 2011","start_date":"oct. 2011","subtitle":"WDRB-Louisville, WZTV-Nashville, WEHT-Evansville","title":"Freelance Meteorologist"}],"url":""},{"company":"KSNT 27News/Fox 43 KTMJ - Topeka, KS","company_id":"ksnt-channel-27-&-ktmj-fox-43","location":"Topeka, Kansas Area","positions":[{"description":"Hired as Chief Meteorologist in April 2008.Responsible for direction, maintenance & supervision of wx department. Update content on local radio, station website, Facebook and Twitter daily.Lots of PR and loads of severe weather broadcasting experience.Experience with Weather Central\'s; LIVE Rundown, ESP:LIVE, X-Vision, Wx Warn, MagicTrak","duration":"avr. 2008 juil. 2011 3 ans 4 mois","duration_short":"3 ans 4 mois","end_date":"juil. 2011","start_date":"avr. 2008","subtitle":"KSNT 27News/Fox 43 KTMJ - Topeka, KS","title":"Chief Meteorologist"}],"url":"https://www.linkedin.com/company/ksnt-channel-27-&-ktmj-fox-43"},{"company":"WHAS-TV - Louisville, KY","company_id":"whas-tv","location":"","positions":[{"description":"Weekend and weekday fill in meteorologist. Worked along side station’s longtime Chief Meteorologist, Ken Schulz, during the week while heading various weather projects and PR appearances. Future Forecasters – In 2004 I founded a program at WHAS that involves visiting local schools and teaching kids about weather through interactive science experiments and demonstrations. After arriving at KSNT I continued the program and have visited more than 100 schools and 10,000 students as of May 2010.Experience with WSI’s; TruVu, Show Fx, Director, Wx Producer, & Baron’s; Fastrac, Vipir, & Storm Warn","duration":"nov. 2003 avr. 2008 4 ans 6 mois","duration_short":"4 ans 6 mois","end_date":"avr. 2008","start_date":"nov. 2003","subtitle":"WHAS-TV - Louisville, KY","title":"Meteorologist"}],"url":"https://www.linkedin.com/company/whas-tv"},{"company":"WeatherVision - Jackson, MS","company_id":"mississippi-film-institute","location":"","positions":[{"description":"Performed weathercasts for approximately 25 stations from all across the US daily. Also served as sales rep and was in charge of graphic develpment.Experience with WSI’s; Wx Producer, Wx Director & Show Fx.","duration":"sept. 2002 nov. 2003 1 an 3 mois","duration_short":"1 an 3 mois","end_date":"nov. 2003","start_date":"sept. 2002","subtitle":"WeatherVision - Jackson, MS","title":"Evening Meteorologist/Graphic Designer/Account Exec"}],"url":"https://www.linkedin.com/company/mississippi-film-institute"},{"company":"KRBC-TV - Abilene, TX","company_id":"krbc-tv","location":"","positions":[{"description":"Started as Weekend Meteorologist before being promoted to mornings in February 2001. Co-anchored West Texas Today with Kyle McAlister and then later Megan Vacek.Experience with Weather Central\'s; Genesis, Storm Sentinel & MagicTrak","duration":"nov. 2000 sept. 2002 1 an 11 mois","duration_short":"1 an 11 mois","end_date":"sept. 2002","start_date":"nov. 2000","subtitle":"KRBC-TV - Abilene, TX","title":"Morning Meteorologist"}],"url":"https://www.linkedin.com/company/krbc-tv"},{"company":"WLKY TV - Louisville, KY","company_id":null,"location":"","positions":[{"description":"Interned under Chief Meteorologist Jay Cardosi.","duration":"janv. 2000 nov. 2000 11 mois","duration_short":"11 mois","end_date":"nov. 2000","start_date":"janv. 2000","subtitle":"WLKY TV - Louisville, KY","title":"Weather Intern"}],"url":""}]', '["“One of the sharpest and hardest working meteorologists in the business, who is not only passionate about weather but just importantly passionate about the individuals who are affected by weather. Always goes above and beyond the call of duty, initiating programs and systems to improve his craft and ultimately benefiting the organization to which he belongs. I recommend Jeremy Kappell without hesitation.”","“Jeremy is a knowledgeable forecaster with solid on air presentation. Instrumental in launching a weather program for area schools, Jeremy brought new ideas to traditional weather programs. Other strengths include a keen eye for detail from building and launching weather graphics to managing the complex working schedule of a three meteorologist shop.”"]'] User: ['Nicholas Merianos', 'A certified broadcast meteorologist through the American Meteorological Society with experience in national and local news coverage. I’m an on-camera meteorologist in Tampa Bay with emphasis on our digital platforms.', 'Meteorologist, Tampa FL', 'Bay News 9', '[{"company":"Bay News 9","company_id":"bay-news-9","industry":"Broadcast Media Production and Distribution","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Bay News 9","title":"Meteorologist"}],"url":"https://www.linkedin.com/company/bay-news-9"},{"company":"WeatherNation","company_id":"weathernation-llc","location":"Greater Denver Area","positions":[{"description":"National and Caribbean Meteorologist responsible for continuous LIVE updates on all platforms for BREAKING weather news and updates. Extensive experience covering Hurricanes, Blizzards, Tornadoes, Floods, Wildfires and Tropical Meteorology. Most notable long duration coverage occurred with Hurricane Harvey, Maria and Irma along with LIVE field reports of the 2018 New England Blizzard. Please inquire for specific samples of my work. National and Caribbean Meteorologist responsible for continuous LIVE updates on all platforms for BREAKING weather news and updates. Extensive experience covering Hurricanes, Blizzards, Tornadoes, Floods, Wildfires and Tropical Meteorology. Most notable long duration coverage occurred with Hurricane Harvey, Maria and Irma along with LIVE field reports of the 2018 New England Blizzard. Please inquire for specific samples of my work.","duration":"Jun 2016 Jun 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2019","start_date":"Jun 2016","subtitle":"WeatherNation","title":"On-Camera Meteorologist"}],"url":"https://www.linkedin.com/company/weathernation-llc"},{"company":"WBNG TV 12","company_id":"wbng-tv-12","location":"Binghamton, New York","positions":[{"description":"","duration":"Jul 2014 May 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2016","start_date":"Jul 2014","subtitle":"WBNG TV 12","title":"Broadcast Meteorologist/ MMJ"}],"url":"https://www.linkedin.com/company/wbng-tv-12"},{"company":"Lyndon Rescue, Inc.","company_id":"lyndon-rescue-inc-","location":"","positions":[{"description":"Respond as 911 to a variety of emergencies and hazards as well as patient transfers and detail work. Respond as 911 to a variety of emergencies and hazards as well as patient transfers and detail work.","duration":"Sep 2013 May 2014 9 months","duration_short":"9 months","end_date":"May 2014","start_date":"Sep 2013","subtitle":"Lyndon Rescue, Inc.","title":"EMT"}],"url":"https://www.linkedin.com/company/lyndon-rescue-inc-"},{"company":"WHDH-TV","company_id":"whdh-tv","location":"greater boston area","positions":[{"description":"Interned under the former chief meteorologist, Pete Bouchard (now at NBC Boston). Interned under the former chief meteorologist, Pete Bouchard (now at NBC Boston).","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"WHDH-TV","title":"Intern~Meteorologist"}],"url":"https://www.linkedin.com/company/whdh-tv"},{"company":"Market Basket","company_id":null,"location":"Raynham, MA","positions":[{"description":"Leadership Role: Assist front end manager with everyday operations such as shift leading, handling large quantities of money and customer service. Leadership Role: Assist front end manager with everyday operations such as shift leading, handling large quantities of money and customer service.","duration":"Dec 2008 Nov 2012 4 years","duration_short":"4 years","end_date":"Nov 2012","start_date":"Dec 2008","subtitle":"Market Basket","title":"Front End Supervisor"}],"url":""},{"company":"WFXT Fox 25","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Interned under Chief Meteorologist Kevin Lemanowicz and Meteorologist Cindy Fitzgibbon. Interned under Chief Meteorologist Kevin Lemanowicz and Meteorologist Cindy Fitzgibbon.","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"WFXT Fox 25","title":"Intern~Meteorologist"}],"url":""},{"company":"NECN","company_id":"necn","location":"Greater Boston Area","positions":[{"description":"Interned under Chief Meteorologist Matt Noyes at NECN, now known as NBC Boston. Interned under Chief Meteorologist Matt Noyes at NECN, now known as NBC Boston.","duration":"May 2011 Apr 2012 1 year","duration_short":"1 year","end_date":"Apr 2012","start_date":"May 2011","subtitle":"NECN","title":"Intern~Meteorologist"}],"url":"https://www.linkedin.com/company/necn"}]', '["Kerrin Jeromin “A true hard working professional in broadcast meteorology. High standards for work quality and accuracy. A friend in and out of work. ”","Meredith Garofalo “I had the pleasure of working with Nick the past two years, and for most of it on the prime time/evening shift. Nick is dedicated to whatever task comes his way, and especially when it came to getting the latest press releases to update our viewers during natural disasters. Nick is extremely passionate about whatever he does, and also a devoted team player. During breaking weather, he is one of the first people to step up to see where he can help the most and make sure everyone else is doing okay. Nick also has a fun loving personality during \\"boring\\" weather days and always made co-anchoring fun! Nick will always be an asset to whatever station or company he is at and I would highly recommend him.”"]']### Assistant: The agent's job is to provide weather updates and coverage for a local news station, and today the agent is reaching out to the user, who is a certified broadcast meteorologist, to discuss a potential collaboration on a special segment about severe weather preparedness.
### Human: Agent: ['Diana Gonzalez, MBA, SHRM-CP', 'Human Resources Professional, Louisiana State University and Texas A&M alumna.', 'Director, HR Services at HR Solutions, LLC', 'HR Solutions, LLC', '[{"company":"HR Solutions, LLC","company_id":"hr-solutions-llc---baton-rouge-louisiana","industry":"Human Resources","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"HR Solutions, LLC","title":"Director Human Resources Services"},{"description":"","duration":"Oct 2020 Oct 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2021","start_date":"Oct 2020","subtitle":"HR Solutions, LLC","title":"Senior Human Resources Generalist"}],"url":"https://www.linkedin.com/company/hr-solutions-llc---baton-rouge-louisiana"},{"company":"Miracle Kids Success Academy","company_id":"miracle-kids-success-academy","location":"","positions":[{"description":"","duration":"Jan 2020 Oct 2020 10 months","duration_short":"10 months","end_date":"Oct 2020","start_date":"Jan 2020","subtitle":"Miracle Kids Success Academy","title":"Human Resources Director"}],"url":"https://www.linkedin.com/company/miracle-kids-success-academy"},{"company":"Kids Unlimited Learning Academy","company_id":"kids-unlimited-learning-academy","location":"","positions":[{"description":"","duration":"Jan 2020 Oct 2020 10 months","duration_short":"10 months","end_date":"Oct 2020","start_date":"Jan 2020","subtitle":"Kids Unlimited Learning Academy","title":"Human Resources Director"}],"url":"https://www.linkedin.com/company/kids-unlimited-learning-academy"},{"company":"Memorial Hermann Health System","company_id":"memorialhermann","location":"Houston, Texas Area","positions":[{"description":"Employee Relations Specialist, May 2019 - Nov 2019New Hire Services HR Specialist (Team Lead), Feb 2018 - May 2019Regional HR Coordinator, Aug 2016 - Feb 2018 Employee Relations Specialist, May 2019 - Nov 2019New Hire Services HR Specialist (Team Lead), Feb 2018 - May 2019Regional HR Coordinator, Aug 2016 - Feb 2018","duration":"Aug 2016 Nov 2019 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2019","start_date":"Aug 2016","subtitle":"Memorial Hermann Health System","title":"Employee Relations Specialist"}],"url":"https://www.linkedin.com/company/memorialhermann"},{"company":"PGAL","company_id":"pgal","location":"Houston, Texas Area","positions":[{"description":"Architecture & Engineering firm headquartered in Houston, TX with 10 locations across the U.S. plus Mexico City. • Explain Employee Benefit Summaries• Conduct Employee Benefit Enrollments• Edit job descriptions to fit firm’s needs• Perform initial candidate review• Perform Employee Orientation• Submit E-Verify information• Enroll new-hires in benefits• Conduct employee file audits • Assist in payroll activities• Maintain employee files in compliance• Oversee and update EEO records• Review benefit invoices• Ensure implementation of company policies• Ensure OFCCP compliance","duration":"Aug 2013 Aug 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2016","start_date":"Aug 2013","subtitle":"PGAL","title":"Human Resources Coordinator"}],"url":"https://www.linkedin.com/company/pgal"},{"company":"Achilles Group","company_id":"achilles","location":"Houston, Texas Area","positions":[{"description":"Human Resources consulting company founded in 2002 and headquartered in Houston offering HR solutions, training and skilled recruitment for over 15,000 client employees nationwide.• Conduct I-9 audits and create audit reports• Conduct employee file audits • Conduct FLSA audits• Create job descriptions• Research compensation; market rates per position, comp structures and trends• Sort and screen resumes• Perform initial candidate phone screens• Perform reference checks• Format employee handbooks and make changes to existing employee handbooks• Oversee printing of Employee Handbooks• Employment Law research• Create Employee Benefits summaries• Oversee Marketing material printing• Participate in employee relations investigations• Report findings to HR team and client management• Set up for employee trainings• Translate and interpret documents• Assemble Proposals and Contracts","duration":"Jan 2013 May 2013 5 months","duration_short":"5 months","end_date":"May 2013","start_date":"Jan 2013","subtitle":"Achilles Group","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/achilles"}]', '["Taylor Reynolds, RACR “Few people have the opportunity to report to a leader who is also a coach and mentor - but I did when I had the privilege of working under Diana. I had the pleasure of working with Diana for over a year when I was hired on as one of her HR Coordinators at Memorial Hermann; on-boarding one of the highest volume regions within the health system. Diana\'s ability to effortlessly manage multiple projects, while also training and leading me throughout my new role was remarkable and inspiring. Diana does a great job having candid conversations with her team, which allows the team to excel faster than others. With Diana\'s personal support and guidance, she aided me in becoming a HR Specialist (Team Lead) myself. She paved the way for others that followed behind her to be successful, and I am forever grateful. She has become a role model, friend, and trusted mentor over the years and earns my highest recommendation. I was sad to see her to go, but she has continued to be a personal and professional life line, and any organization will be lucky to bring her on-board their team!”","Vernon Garner RACR, MHA “Diana Gonzalez worked diligently as an HR Specialist (Team Lead) responsible for providing Human resource services to one of the largest regions on the organizational chart. I reported to her directly where she excelled and was promoted to additional responsibilities in Employee Relations. While going through personal issues, I received a written warning in which Diana continued to evaluate and assist me with continued professional development. As a 22-year military veteran, it is very essential for leaders to understand that personal issues do affect performance, and gaining favor with the “boss” is not always the answer. I recommend Diana as one of the ultimate HR and business professionals available for any leadership positions available. Best Regards, Vernon Garner, MHA Specialty Recruiter ”"]'] User: ['Karen W.', 'Well rounded, dynamic HR professional with experience in Corporate Staffing & Recruiting, Human Resources Administration including; Performance Management ,Training , Employee Relations, Benefits & Payroll Administration, Talent Development and Retention. Specialties: Corporate recruiting, high volume recruiting, employee relations, performance management, training, policy development, HRIS & ATS systems.', 'Human Resources Professional', 'Fortis', '[{"company":"Fortis","company_id":"fortispay","industry":"Financial Services","location":"Plano, Texas, United States","positions":[{"description":"","duration":"Nov 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Fortis","title":"Human Resources Generalist"}],"url":"https://www.linkedin.com/company/fortispay"},{"company":"Riverside County Gun Owners PAC","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2019 Jul 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2021","start_date":"Jan 2019","subtitle":"Riverside County Gun Owners PAC","title":"Executive Director"}],"url":""},{"company":"Parker Aerospace","company_id":"parker-aerospace","location":"Irvine, California","positions":[{"description":"","duration":"Jan 2015 Aug 2015 8 months","duration_short":"8 months","end_date":"Aug 2015","start_date":"Jan 2015","subtitle":"Parker Aerospace","title":"Sr. HR Specialist (HR Business Partner)"}],"url":"https://www.linkedin.com/company/parker-aerospace"},{"company":"Thales","company_id":"thales","location":"Irvine","positions":[{"description":"","duration":"Aug 2013 Jan 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2015","start_date":"Aug 2013","subtitle":"Thales","title":"HR Manager"}],"url":"https://www.linkedin.com/company/thales"},{"company":"Arbonne International","company_id":"arbonne","location":"Orange County, California Area","positions":[{"description":"","duration":"Sep 2011 Aug 2013 2 years","duration_short":"2 years","end_date":"Aug 2013","start_date":"Sep 2011","subtitle":"Arbonne International","title":"Sr. Corporate Recruiter"}],"url":"https://www.linkedin.com/company/arbonne"},{"company":"The Irvine Company","company_id":"irvine-company","location":"","positions":[{"description":"","duration":"Jun 2010 Sep 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2011","start_date":"Jun 2010","subtitle":"The Irvine Company","title":"Staffing Specialist"}],"url":"https://www.linkedin.com/company/irvine-company"},{"company":"BDS Marketing","company_id":"bdsconnectedsolutions","location":"","positions":[{"description":"","duration":"May 2009 Jul 2009 3 months","duration_short":"3 months","end_date":"Jul 2009","start_date":"May 2009","subtitle":"BDS Marketing","title":"Regional Recruiter - CONTRACT"}],"url":"https://www.linkedin.com/company/bdsconnectedsolutions"},{"company":"NationPoint","company_id":"nationpoint","location":"","positions":[{"description":"","duration":"Feb 2005 Jul 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2006","start_date":"Feb 2005","subtitle":"NationPoint","title":"Recruiter"}],"url":"https://www.linkedin.com/company/nationpoint"},{"company":"San Diego Gas & Electric","company_id":null,"location":"","positions":[{"description":"","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"San Diego Gas & Electric","title":"HR Coordinator"}],"url":""}]', '["Caroline Mounir “I had the opportunity to work with Karen over the past year. She supported both of my teams with diligence and focus, obtaining excellent results promptly. Her professionalism and talent in managing the different aspects of human resources are unique as she successfully projects and conveys business needs while maintaining a personal human touch. Throughout interviews, she managed and directed the discussion efficiently and intelligently. It was a pleasure having her as my HR business partner. ”","Mark Abrams “I worked with Karen at Parker and found her to be absolutely deserving of the designation “partner” in her job title – HR Business Partner. Karen was a highly valued consultant, advisor, and coach for me and for the other engineering managers from day one on the job. She consistently provided sound, practical advice and had both solid knowledge/training in her field and, more critically, a real sense of what best practices worked and how to adapt them to the real world situations we all encounter with people in a large organization. She maintained a consistent focus on business objectives and the evolving needs of the organization she supported as we dealt with the many challenges of a growing business: far more than just following a process (which she did do also), she understood the team and the company. I would be pleased to partner with her again should the opportunity arise.”"]']### Assistant: The agent's job is to connect with HR professionals for networking opportunities. Today, the agent is reaching out to the user because they need to invite them to a virtual HR conference as a guest speaker.
### Human: Agent: ['Bill Lamphere', 'Experienced General Manager with a demonstrated history of working in the automotive industry. Skilled in Budgeting, Strategic Planning, Customer Satisfaction, Business Process Improvement, and Sales Management. Strong sales professional graduated from University of Colorado at Boulder. Over 34 years in the automotive retail business and 17 years as a General Manager.', 'Vice President and GM at Kuni Lexus of Greenwood Village', 'Kuni Lexus of Greenwood Village', '[{"company":"Kuni Lexus of Greenwood Village","company_id":"kuni-lexus","industry":"Automotive","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Kuni Lexus of Greenwood Village","title":"Vice President and GM"},{"description":"","duration":"Aug 2020 Aug 2020 1 month","duration_short":"1 month","end_date":"Aug 2020","start_date":"Aug 2020","subtitle":"Kuni Lexus of Greenwood Village","title":"General Manager"}],"url":"https://www.linkedin.com/company/kuni-lexus"},{"company":"Porsche Marin","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Responsible for all aspects of dealership performance in sales,service and parts. We are a Porsche Premier Dealer for 2019 and also an Exclusive Flagship Dealer.We are currently operating in our remodeled facility at 900 Redwood Hwy. Mill, Valley, Ca. Responsible for all aspects of dealership performance in sales,service and parts. We are a Porsche Premier Dealer for 2019 and also an Exclusive Flagship Dealer.We are currently operating in our remodeled facility at 900 Redwood Hwy. Mill, Valley, Ca.","duration":"Jul 2013 Aug 2020 7 years 2 months","duration_short":"7 years 2 months","end_date":"Aug 2020","start_date":"Jul 2013","subtitle":"Porsche Marin","title":"General Manager"}],"url":""},{"company":"Lexus of Marin","company_id":"lexus-of-marin","location":"San Francisco Bay Area","positions":[{"description":"Responsible for all departments and the overall performance of this \\"Elite of Lexus\\" winning dealership. Responsible for all departments and the overall performance of this \\"Elite of Lexus\\" winning dealership.","duration":"Nov 2002 Jun 2013 10 years 8 months","duration_short":"10 years 8 months","end_date":"Jun 2013","start_date":"Nov 2002","subtitle":"Lexus of Marin","title":"General Manager/Dealer Operator"}],"url":"https://www.linkedin.com/company/lexus-of-marin"},{"company":"Stevinson Lexus of Lakewood","company_id":null,"location":"","positions":[{"description":"In charge of all aspects of the operations of the sales department. In charge of all aspects of the operations of the sales department.","duration":"Apr 1999 Nov 2002 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2002","start_date":"Apr 1999","subtitle":"Stevinson Lexus of Lakewood","title":"General Sales Manager"}],"url":""},{"company":"Lexus of Stevens Creek","company_id":"lexus-of-stevens-creek","location":"","positions":[{"description":"Purchasing vehicles at auctions, trade appraisals, structuring and closing deals with salespeople. Purchasing vehicles at auctions, trade appraisals, structuring and closing deals with salespeople.","duration":"Jul 1989 Apr 1999 9 years 10 months","duration_short":"9 years 10 months","end_date":"Apr 1999","start_date":"Jul 1989","subtitle":"Lexus of Stevens Creek","title":"Pre-Owned Manager"}],"url":"https://www.linkedin.com/company/lexus-of-stevens-creek"}]', '["David Taylor “Bill is one of the best in the business....great leader, teacher a true professional. ”","Steve Caria “My wife and I recently purchased a new vehicle through Bill and can\'t speak highly enough of our experience. Bill was accomodating to all of our needs and got us the the color, options and deal that we wanted. Will certainly recommend his Lexus Dealership to all of my family and friends!”"]'] User: ['Matt Botsford', "Experienced General Sales Manager with a demonstrated history of working in the automotive industry. Skilled in Negotiation, Sales, Customer Satisfaction, Dealer Management, and Team Building. Master of digital marketing strategies with all of the best relationships to put any store on the map. Working knowledge of Reynolds, CDK, Elead, Vinsolutions and Dealersocket. Strong sales professional with a Bachelor's degree focused in Education from Central Michigan University.", 'General Sales Manager at Champion Auto Inc.', 'Champion Auto Inc.', '[{"company":"Champion Auto Inc.","company_id":null,"location":"Lansing, Michigan","positions":[{"description":"","duration":"Nov 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Nov 2019","subtitle":"Champion Auto Inc.","title":"General Sales Manager"}],"url":""},{"company":"Betten Baker","company_id":null,"location":"Lowell, Michigan","positions":[{"description":"","duration":"Dec 2018 Nov 2019 1 year","duration_short":"1 year","end_date":"Nov 2019","start_date":"Dec 2018","subtitle":"Betten Baker","title":"General Sales Manager"}],"url":""},{"company":"LaFontaine Automotive Group","company_id":"lafontaine-automotive-group","location":"","positions":[{"description":"","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"LaFontaine Automotive Group","title":"General Sales Manager"}],"url":"https://www.linkedin.com/company/lafontaine-automotive-group"},{"company":"Grand Ledge Ford","company_id":null,"location":"Lansing Area","positions":[{"description":"","duration":"Sep 2015 May 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2017","start_date":"Sep 2015","subtitle":"Grand Ledge Ford","title":"General Sales Manager"}],"url":""},{"company":"Seymour Ford","company_id":null,"location":"Jackson, Michigan","positions":[{"description":"","duration":"Jul 2012 Jul 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2015","start_date":"Jul 2012","subtitle":"Seymour Ford","title":"New Car Sales Manager"}],"url":""},{"company":"Capital Cadillac","company_id":null,"location":"Lansing, Michigan Area","positions":[{"description":"","duration":"Jan 2011 Jun 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2012","start_date":"Jan 2011","subtitle":"Capital Cadillac","title":"Finance Manager/ New Car Manager"}],"url":""}]', '["Daniel Mondello “Matt is a smart and savvy operator who can work all aspects of retail as well as marketing. He is an eager and tenacious learner which keeps his tactics and strategies cutting-edge. If you\'re looking for a multifaceted, power hitting, player coach look no further than Matt Botsford. ”","Gary May “Matt is a conscientious leader, Willingen to push in to the digital realm with little hesitation and anreliable communicator. It was a pleasure to partner with him and his store\'s efforts, meeting regularly face-to-face to push his boundaries as well as the staff het oversaw. One thing that is always a hallmark of previous competitive athletes is a desire to win, Matt possesses that drive and anyone who works with him Will benefit. Matt definitely had my recommendation! ”"]']### Assistant: The agent's job is to manage and oversee the sales operations at a Lexus dealership. Today, the agent is reaching out to the user because they are looking to collaborate on implementing digital marketing strategies to boost sales and customer satisfaction.
### Human: Agent: ['Linda Rightnowar-Haddix', 'Accomplished sales professional, multi-media specialist (broadcast, digital, publishing), new business development, customer focused, and solution based for client growth.', 'Accomplished Sales and Marketing Professional', 'WMFE 90.7 WMFV 89.5 NPR', '[{"company":"WMFE 90.7 WMFV 89.5 NPR","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Apr 2018","subtitle":"WMFE 90.7 WMFV 89.5 NPR","title":"Account Executive"}],"url":""},{"company":"Morris Media Network","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2017 Oct 2017 10 months","duration_short":"10 months","end_date":"Oct 2017","start_date":"Jan 2017","subtitle":"Morris Media Network","title":"Account Manager"}],"url":""},{"company":"Hearst Television / Hearst Digital / WKCF / ThisTV","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jun 2015 Oct 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2016","start_date":"Jun 2015","subtitle":"Hearst Television / Hearst Digital / WKCF / ThisTV","title":"Media Solution Specialist - Broadcast, Digital and Publishing Media"}],"url":""},{"company":"WTOL TV 11","company_id":null,"location":"Toledo, Ohio","positions":[{"description":"","duration":"Jul 2011 Jun 2015 4 years","duration_short":"4 years","end_date":"Jun 2015","start_date":"Jul 2011","subtitle":"WTOL TV 11","title":"Advertising Sales Professional"}],"url":""},{"company":"Leisure Publishing","company_id":"leisure-publishing-co.-inc.","location":"","positions":[{"description":"The Roanoker Magazine, The Menu, The Valley Bride Guide, Retire-VA Retirement Guide, Roanoker Valley CVB Guide The Roanoker Magazine, The Menu, The Valley Bride Guide, Retire-VA Retirement Guide, Roanoker Valley CVB Guide","duration":"Oct 2007 Jul 2011 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jul 2011","start_date":"Oct 2007","subtitle":"Leisure Publishing","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/leisure-publishing-co.-inc."},{"company":"Roanoke Valley Convention & Visitors Bureau","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2009 Dec 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2010","start_date":"Sep 2009","subtitle":"Roanoke Valley Convention & Visitors Bureau","title":"Advertising Manager for 2010 & 2011 Visitors Guide"}],"url":""},{"company":"Media General","company_id":"media-general","location":"","positions":[{"description":"","duration":"Jan 2006 Sep 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2007","start_date":"Jan 2006","subtitle":"Media General","title":"General Sales Manager"}],"url":"https://www.linkedin.com/company/media-general"},{"company":"Raycom Media","company_id":"raycom-media","location":"","positions":[{"description":". .","duration":"Sep 1990 Dec 2005 15 years 4 months","duration_short":"15 years 4 months","end_date":"Dec 2005","start_date":"Sep 1990","subtitle":"Raycom Media","title":"General Sales Manager"}],"url":"https://www.linkedin.com/company/raycom-media"}]', '["Stacey Rolnick “Linda\'s positive attitude, enthusiasm and willingness to go the extra mile for her customers make her one of the best sales representatives I\'ve had the privilege to work with. Linda is an expert in building and maintaining strong relationships and guiding informed marketing decisions.”","Christopher Palmer “Linda is super to work with and really cares about her clients. She is always looking out for their best interests. She creates valuable relationships with her local accounts and at the same time handle very large regional transactional buisness for the station. She is always open to new ideas and has been very successful in adapting to our increasingly fast changing local media business.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to develop new business opportunities and provide solution-based strategies for client growth in the sales and marketing industry. Today, the user is reaching out to the agent because they need assistance in launching a successful business career and seeking guidance in professional sales and marketing.
### Human: Agent: ['Mike Winn', 'Business Analyst with wide experience including Project Management, Software Quality Assurance, and Corporate Training. Excellent at process mapping and improvement, requirement gathering and writing, and Agile Development. Great communicator that can bridge the gap between business units and IT. Quick learner that puts no limits on the role he has been given. Specialties: Able to create solid relationships in order to facilitate a great team environment. Excellent at creative problem solving.', 'Director, Project Management at Unicity International', 'Unicity International', '[{"company":"Unicity International","company_id":"unicity-international","industry":"Wellness and Fitness Services","location":"Orem, UT","positions":[{"description":"Responsible for management of InfoTrax projects and process improvement. Responsible for management of InfoTrax projects and process improvement.","duration":"Jan 2012 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Unicity International","title":"Project Manager/Business Analyst"}],"url":"https://www.linkedin.com/company/unicity-international"},{"company":"HealthEquity","company_id":"healthequity","location":"Greater Salt Lake City Area","positions":[{"description":"HealthEquity is a small company that is growing by leaps and bounds as it strives to fix the financial side of the health care industry through private medical savings accounts like HSAs. I work with their excellent customer education center with a variety of resonsibilities:-Call forecasting and staffing-Requirements gathering and writing-Manage development process and Quality Assurance testing-Manage software implementations and upgrades-Tier 1 production support for some applications-Travel to present at Open Enrollment meetings","duration":"Sep 2010 Jan 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2012","start_date":"Sep 2010","subtitle":"HealthEquity","title":"Business Analyst, Operations"}],"url":"https://www.linkedin.com/company/healthequity"},{"company":"XanGo LLC, Utah","company_id":null,"location":"Lehi, UT","positions":[{"description":"Due to reorganization, took on management of the Agile development process for the team in addition to my previous responsibilities.Implemented Business Intelligence Competency Center (BICC) to help the various business units understand what services BI provides and promote understanding and development of business rules.Helped build, test, and implement new BI servers with SQL Server 2008, SharePoint 2007, and Kerberos Due to reorganization, took on management of the Agile development process for the team in addition to my previous responsibilities.Implemented Business Intelligence Competency Center (BICC) to help the various business units understand what services BI provides and promote understanding and development of business rules.Helped build, test, and implement new BI servers with SQL Server 2008, SharePoint 2007, and Kerberos","duration":"Nov 2008 Aug 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2010","start_date":"Nov 2008","subtitle":"XanGo LLC, Utah","title":"Business Analyst/Project Manager"}],"url":""},{"company":"XanGo LLC","company_id":"xango","location":null,"positions":[{"description":"Assigned to: Western Europe, Global Promotions, US Development, and Distributor ServicesDue to attrition, took on Human Resources and helped them learn an HRIS that was known only to an employee that had leftSupported several complicated promotions that helped positively influence distributor behavior","duration":"Nov 2008 Nov 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2009","start_date":"Nov 2008","subtitle":"XanGo LLC","title":"Business Analyst"},{"description":"Assigned to Distributor ServicesCreated a Wiki-format knowledge base for call center representatives that now has over 400 articles and gets hundreds of hits dailyTrained Malaysia and Singapore Will call centers on new CRM systemAssisted with post-adoption production support.Designed and executed several new projects to facilitate use of new CRM and improve customer service","duration":"Aug 2007 Nov 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2008","start_date":"Aug 2007","subtitle":"XanGo LLC","title":"Junior Business Analyst"},{"description":"New position designed to prepare agents previously trained on US market to take calls from any of the 15 markets XanGo was open in at the timeDesigned and implemented SharePoint site for CSRs including market and function specific sites.Trained Malaysia employees for grand opening of Will Call and Call center in Kuala LumpurCreated training manuals for 15 international markets","duration":"Aug 2006 Aug 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2007","start_date":"Aug 2006","subtitle":"XanGo LLC","title":"International Trainer"},{"description":"Directly managed team of 25 agents. Provided continual training and support.Resolved escalated customer issues.Managed pilot program for customer retention team.Responsible for US Korean speaking distributors.","duration":"Oct 2005 Aug 2006 11 months","duration_short":"11 months","end_date":"Aug 2006","start_date":"Oct 2005","subtitle":"XanGo LLC","title":"Distributor Relations Supervisor"}],"url":"https://www.linkedin.com/company/xango"}]', '["Craig Guymon “Mike is a creative, hard working employee that is not afraid to cross department lines in order to help the workplace run as smooth as possible. He has been a genuinely terrific person to work with. He has a great sense of humor and a great knowledge of a wide array of products and services. I would wholeheartedly recommend him to everyone that is looking for a spectacular Business Analyst.”","Jason Wells “Mike is a great person and is an asset to whatever position he is in. I have worked closely with him since he started at XanGo. As a Supervisor, Mike made sure his agents’ needs were met and their morale was high without sacrificing the quality of their service. As an International Trainer, he was extremely creative in putting together training materials that has helped in standardizing how agents are trained to give service for foreign markets. As a Business Analyst, Mike is very thorough and is always willing to go the extra mile to make sure problems are fixed in a timely manor.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to bridge the gap between business units and IT, and today the user is reaching out to the agent because they need assistance in planning and managing a high-profile client event for their organization.
### Human: Agent: ['Evan Brim', 'Senior Software Engineer offering 10+ years of experience and 5+ years of Technical Leadership/Mentoring experience. Passionate about learning new technologies and mentoring young developers.', 'Technical Lead \| Senior Software Engineer \| Force Multiplier', 'Huntington National Bank', '[{"company":"Huntington National Bank","company_id":"huntington-national-bank","industry":"Banking","location":"Columbus, Ohio, United States","positions":[{"description":"▪ Led an 8-person team through several MVP releases▪ Drove effort to change branching strategy on multiple repositories that resulted in 100s of man hours being saved▪ Refactored state management for A/B testing that led to a 50% reduction in code duplication▪ Mentored several junior and senior engineers on Angular best practices ▪ Led an 8-person team through several MVP releases▪ Drove effort to change branching strategy on multiple repositories that resulted in 100s of man hours being saved▪ Refactored state management for A/B testing that led to a 50% reduction in code duplication▪ Mentored several junior and senior engineers on Angular best practices","duration":"Feb 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Huntington National Bank","title":"IS Technical Specialist"}],"url":"https://www.linkedin.com/company/huntington-national-bank"},{"company":"Humana","company_id":"humana","location":"","positions":[{"description":"▪ Increased testing code coverage on legacy applications to greater than 80% which resulted in the applications being qualified for automated deployment via CICD pipelines▪ Mentored junior engineer on automated testing best practices ▪ Increased testing code coverage on legacy applications to greater than 80% which resulted in the applications being qualified for automated deployment via CICD pipelines▪ Mentored junior engineer on automated testing best practices","duration":"Nov 2020 Feb 2021 4 months","duration_short":"4 months","end_date":"Feb 2021","start_date":"Nov 2020","subtitle":"Humana","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/humana"},{"company":"Marathon Petroleum Corporation","company_id":"marathon-petroleum-company","location":"Findlay, Ohio, United States","positions":[{"description":"▪ Lead engineer on project to rewrite an in-house legacy application, resulting in $50,000 annual support costs savings while reducing feature rollout timelines by 80%▪ Implemented CICD templates that reduced feature deployment time by 80%▪ Conducted training on software development best practices at internal company wide events▪ Mentored several new employees/interns on software development best practices and internal company processes ▪ Lead engineer on project to rewrite an in-house legacy application, resulting in $50,000 annual support costs savings while reducing feature rollout timelines by 80%▪ Implemented CICD templates that reduced feature deployment time by 80%▪ Conducted training on software development best practices at internal company wide events▪ Mentored several new employees/interns on software development best practices and internal company processes","duration":"Jun 2015 Oct 2020 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2020","start_date":"Jun 2015","subtitle":"Marathon Petroleum Corporation","title":"Advanced IT Developer"}],"url":"https://www.linkedin.com/company/marathon-petroleum-company"},{"company":"ProMedica","company_id":"promedica","location":"Maumee, Ohio, United States","positions":[{"description":"• Implemented a new REST API that resulted in a better customer experience by allowing them to retrieve their insurance card via the customer portal• Implemented a new data extract that facilitated the company transfer from one pharmacy benefit provider to another allowing the company to better position themselves for future growth • Implemented a new REST API that resulted in a better customer experience by allowing them to retrieve their insurance card via the customer portal• Implemented a new data extract that facilitated the company transfer from one pharmacy benefit provider to another allowing the company to better position themselves for future growth","duration":"Jul 2014 Jun 2015 1 year","duration_short":"1 year","end_date":"Jun 2015","start_date":"Jul 2014","subtitle":"ProMedica","title":"Developer I"}],"url":"https://www.linkedin.com/company/promedica"},{"company":"Marathon Petroleum Company","company_id":"marathon-petroleum-company","location":"Findlay, Ohio, United States","positions":[{"description":"• Implemented enhancements to legacy scheduling and accounting systems that facilitated the integration with real-time hardware data systems.• Point person on Windows 7 migration that was completed without any major incidents • Implemented enhancements to legacy scheduling and accounting systems that facilitated the integration with real-time hardware data systems.• Point person on Windows 7 migration that was completed without any major incidents","duration":"Jun 2012 Jul 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2014","start_date":"Jun 2012","subtitle":"Marathon Petroleum Company","title":"Application Developer"}],"url":"https://www.linkedin.com/company/marathon-petroleum-company"},{"company":"Lucas County Juvenile Court","company_id":"lucas-county-ohio","location":"Toledo, Ohio, United States","positions":[{"description":"• Developed an internal blog application used for announcing internal staff news• Developed a resource management application designed to keep track of court technology resources which led to a reduction in misplaced items • Developed an internal blog application used for announcing internal staff news• Developed a resource management application designed to keep track of court technology resources which led to a reduction in misplaced items","duration":"Aug 2011 Jun 2012 11 months","duration_short":"11 months","end_date":"Jun 2012","start_date":"Aug 2011","subtitle":"Lucas County Juvenile Court","title":"Systems Analyst/Programmer"}],"url":"https://www.linkedin.com/company/lucas-county-ohio"},{"company":"NBEC","company_id":null,"location":"Archbold, Ohio, United States","positions":[{"description":"• Implemented update scripts to a student information system that resulted in saving the school systems over $20,000• Implemented a new patch release process to increase efficiency resulting in a reduction of approximately 100 man hours per year • Implemented update scripts to a student information system that resulted in saving the school systems over $20,000• Implemented a new patch release process to increase efficiency resulting in a reduction of approximately 100 man hours per year","duration":"Apr 2010 Aug 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2011","start_date":"Apr 2010","subtitle":"NBEC","title":"Programmer/Analyst"}],"url":""}]', '["Thomas Harris “Evan is a skilled .NET Developer experienced in full stack web development. He is passionate, knowledgeable, and frequently gave presentations on .NET tools and frameworks at Marathon\'s .NET Community of Practice.”","James Cline “I highly recommend Evan as a full stack web developer using .Net Core, EF Core, Angular, and SQL Server. Evan has a solid understanding of best patterns and practices and the necessity of writing clean testable code! Evan has a great passion for learning and applying established best practices!”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to provide technical consultation and support. Today, the agent is reaching out to the user because they need to offer guidance on implementing digital solutions for their dental practice.
### Human: Agent: ['Jenni Lewis', 'Experienced, results-driven Leader with more than 15 years experience in the Oil and Gas Industry. Successful in commercializing global businesses, supporting mergers and acquisitions and building dynamic, high functioning teams.', 'Managing Director at RelyOn Nutec (US, MX, Caribbean)', 'RelyOn Nutec (US)', '[{"company":"RelyOn Nutec (US)","company_id":"relyon-nutec-us","industry":"Oil and Gas","location":"Houston, Texas","positions":[{"description":"","duration":"Mar 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Mar 2018","subtitle":"RelyOn Nutec (US)","title":"Managing Director"}],"url":"https://www.linkedin.com/company/relyon-nutec-us"},{"company":"Falck Safety Services (Global)","company_id":"falck-nutec","location":"Houston, Texas Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"May 2016","subtitle":"Falck Safety Services (Global)","title":"VP Sales and Marketing"}],"url":"https://www.linkedin.com/company/falck-nutec"}]', '["Eric Olds “I worked with Jenni for two years, he was one of the best people I have ever worked for. She mentored and supported me every step of the way. Always was very forthright with information and feedback. A true leader who would never let you fail!! ”","Marc Phillips “I\'ve had the pleasure of working the Raytheon side of three business development initiatives with Jenni; of which, one is currently bearing fruit. This remarkable (on BD terms) success rate is entirely due to Jenni. Listening is vastly underrated. It is necessarily a silent endeavor and therefore seen as a passive activity. I submit that it is the most effective and rarified skill in the professional repertoire. Jenni knows how to actively listen. Clients are drawn to this. What\'s more, when it\'s time to talk, Jenni truly knows from whence she speaks.”"]'] User: ['Nicole Venere, CPC', 'Over 25 years of progressive leadership experience in the finance, technology and Fintech industries. Certified Professional Coach', 'Chief Operating Officer at Savana, Inc.', 'Savana, Inc.', '[{"company":"Savana, Inc.","company_id":"savana-inc.","location":null,"positions":[{"description":"I am super excited and honored to lead the operations of this amazing organization!","duration":"Jul 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"Savana, Inc.","title":"Chief Operating Officer"},{"description":"Who gets to live this life? ME! That\'s who!!! I cannot even believe how awesome it is that I get to work at such a great company, for such a great leadership and do such important and great work!Savana\'s future is very bright and I am so excited to be a part of it! As Chief Administrative Officer, I have overall executive responsibility for Human Resources, Legal, Corporate Compliance and Facilities.As a true change agent, my role is to drive the human capital strategy for the organization, for building and leading all of the human resources functions, including organizational design, talent acquisition, talent management and succession planning, learning and development, employee relations, policy management, performance management, compensation and benefits, employee engagement and relations, culture enhancement and employee communications. I am responsible for the design and implementation of programs and practices which will are seen as a help and not hinder and be best-in-class. In addition to the HR function, I am responsible for building and leading the legal and compliance functions for the organization to include implementing and managing a strategic plan for the provision of legal services in accordance with and in support of the organization’s business plan. I am honored to hold the role of Chairperson of the Risk and Compliance Committee which provides cadence for regular review of the organization’s enterprise risk and compliance programs. We earned our first SOC 2, Type 2 compliance assessment 2 years ago and are ready for our 3rd consecutive year of excellence in process management and compliance!The facilities piece of my role includes the build-out of our new space which we just moved in to in June 2016. The space is open and bright and collaborative! Our culture is changing and growing and the new open work environment will encourage the collaboration that makes our company, products and people so great!This is exciting stuff!!","duration":"Nov 2015 Jul 2019 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2019","start_date":"Nov 2015","subtitle":"Savana, Inc.","title":"Chief Administrative Officer"},{"description":"How lucky am I to be able to lead the HR function at this cool, growing, entrepreneurial company?We are building a formal HR function: Organizational Design, Salary Administration, Performance Management, Talent Acquisition, Communications, Executive Coaching, Education, Compliance, and ... FUN with a personal touch!","duration":"Jan 2015 Oct 2015 10 months","duration_short":"10 months","end_date":"Oct 2015","start_date":"Jan 2015","subtitle":"Savana, Inc.","title":"Chief Human Resources Officer (CHRO)"}],"url":"https://www.linkedin.com/company/savana-inc."},{"company":"The Power of Happiness, LLC","company_id":"the-power-of-happiness-llc","location":"West Chester, PA","positions":[{"description":"I am a life and health and wellness coach!I help people find their inner happy by helping them find ways to conquer their obstacles and excel!I am a real person, with a busy life, just like everyone else.And just like the majority of people, I fell into the trap of taking care of everyone else and everything else before taking care of myself.My job as a coach is to share what I\'ve learned along with my positive energy and desire to motivate and help others who want to have these same things in their life! At the same time, I\'ve built a team of super-empowered entrepreneurs who are doing the same and earning full time or part time incomes!Beachbody has given me a way to stay in shape, eat a well balanced diet, feel great about my results and help others do the same, all in whatever time I can dedicate! The workouts are mobile, so if you have a busy lifestyle, you can take it with you!!!(and yes, I eat real food all day long. I snack, I drink adult beverages. I do not deprive myself .. again, i am a real person with a real life -- just doing my best to live it in balance!).","duration":"Apr 2009 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Apr 2009","subtitle":"The Power of Happiness, LLC","title":"Coach"}],"url":"https://www.linkedin.com/company/the-power-of-happiness-llc"},{"company":"De Lage Landen","company_id":"dllgroup","location":null,"positions":[{"description":"This was SUCH a great job! I worked hard to tie together all of parts of the Talent Development cycle (workforce planning, high potential identification and growth, succession planning, talent acquisition and reporting/information sharing) by developing the strategic oversight plan, processes and tools so that my HR colleagues can work with their leaders to build and maintain a best-in-class member population.In this role, I also oversaw the Talent Acquisition and Learning teams, which allowed me the opportunity to really affect change!Speaking of change, I was also responsible for Change Management! DLL began to truly embraced Change Management and brought it into all significant projects in the America\'s region. I designed the change strategy and worked with it all the way through implementation and after care. Such fun!","duration":"Jan 2014 Jan 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2015","start_date":"Jan 2014","subtitle":"De Lage Landen","title":"Director, Organizational & Talent Development, America\'s Region"},{"description":"Using Change Management and Organizational Design methodologies and tools to help my fellow members work through a cultural and organizational change.","duration":"Aug 2012 Jan 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2015","start_date":"Aug 2012","subtitle":"De Lage Landen","title":"Change Leader"},{"description":"","duration":"Jan 2010 Aug 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2012","start_date":"Jan 2010","subtitle":"De Lage Landen Financial Services","title":"Director - Human Resources"}],"url":"https://www.linkedin.com/company/dllgroup"},{"company":"De Lage Landen","company_id":"dllgroup","location":"","positions":[{"description":"Reported directly to the Senior Vice President, Human Resources - Americas DivisionDirectly responsible for all Strategic Partnering initiatives in the Wayne, PA location with expanded responsibilities in the Americas Division. Developed strong relationship and coordination of efforts with the European Division, most importantly, with Corporate Centre in the Netherlands. Acted as a senior level partner to the Vice Presidents and General Managers within the organization. Gave progressive coaching to senior management on topics including succession planning, career pathing, individual development, team building and organizational effectiveness. Proactively oversaw the Human Resources Strategic Partnering as well as the Learning & Development functions, inclusive of the projects and efforts of direct reports and indirect reports in other locations.","duration":"Jun 2004 Dec 2007 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2007","start_date":"Jun 2004","subtitle":"De Lage Landen","title":"Director, Strategic Partnering"}],"url":"https://www.linkedin.com/company/dllgroup"},{"company":"Sanchez Computer Associates","company_id":"sanchez-computer-associates","location":"","positions":[{"description":"Overall responsibility for Recruitment, Compensation, Performance Management, Retention, Training Overall responsibility for Recruitment, Compensation, Performance Management, Retention, Training","duration":"Sep 1997 May 2004 6 years 9 months","duration_short":"6 years 9 months","end_date":"May 2004","start_date":"Sep 1997","subtitle":"Sanchez Computer Associates","title":"Director - Human Resources"}],"url":"https://www.linkedin.com/company/sanchez-computer-associates"},{"company":"Main Line Bank","company_id":null,"location":"","positions":[{"description":"Overall responsibility for the Recruitment function. Overall responsibility for the Recruitment function.","duration":"May 1994 Sep 1997 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 1997","start_date":"May 1994","subtitle":"Main Line Bank","title":"Director - Employment"}],"url":""}]', '["Stephen Hanebury “Talent Development and Management is something that drives the success of a organization. Nicole was the central command behind developing this initiative and because of her hard work, has made my job much easier in recruiting talent to work for our organization. Nicole is by far the most personable and professional manager I have worked with and believe that she is one of a kind in her field. ”","Max Sobol “Before the Internet had an industry, there was financial software and before relationships were digital, there were face to face connectors. Nicole is a quintessential connector. Not only was she able to connect the firm\'s needs to it\'s talent, she was able to connect personalities to what motivated them. Few people stood out to me those days. Even fewer people stand out to me 20 years later. Nicole is one of them and any firm would be lucky to have her developing their greatest asset...their people.”"]']### Assistant: The agent's job is to lead the operations of a company, and today, the agent is reaching out to the user because they need to discuss a potential collaboration between their respective organizations in the finance and technology industries.
### Human: Agent: ['Robert Walker, MBA, CF APMP', 'Highly accomplished, results-oriented executive with a proven track record of combining business development and marketing talents to develop new and existing market capture strategies that drive sustained increases in global sales. Decisive leader with proven success in developing and leading high-impact teams to establish lasting presence in new markets, identify growth opportunities and establish strong business alliances. Consistently demonstrates the ability to grasp the customer’s technical challenges, engage key players and lead diverse, high-performance teams in translating those challenges into business solutions.', 'Executive Corporate Strategist', 'Stirling Global Management', '[{"company":"Stirling Global Management","company_id":null,"location":"Greater Tampa Bay Area","positions":[{"description":"CF APMP certified capture and proposal professional. 20+ years experience in leading large and highly visible capture and proposal efforts, serving Defense, Aerospace and Biotechnology for both products and services. CF APMP certified capture and proposal professional. 20+ years experience in leading large and highly visible capture and proposal efforts, serving Defense, Aerospace and Biotechnology for both products and services.","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Stirling Global Management","title":"Principal Consultant"}],"url":""},{"company":"National University","company_id":"national-university","location":"","positions":[{"description":"Adjunct Professor providing management and entrepreneurship subject matter expertise in support of the National University MBA program. Adjunct Professor providing management and entrepreneurship subject matter expertise in support of the National University MBA program.","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"National University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/national-university"},{"company":"General Atomics Aeronautical Systems","company_id":"ga-asi","location":"Greater San Diego Area","positions":[{"description":"Responsible for the development, implementation and execution of the GA-ASI Marketing, Communication and Competitive Proposal strategy Responsible for the development, implementation and execution of the GA-ASI Marketing, Communication and Competitive Proposal strategy","duration":"Sep 2013 Nov 2019 6 years 3 months","duration_short":"6 years 3 months","end_date":"Nov 2019","start_date":"Sep 2013","subtitle":"General Atomics Aeronautical Systems","title":"Senior Director, Strategic Development"}],"url":"https://www.linkedin.com/company/ga-asi"},{"company":"G2 Software Systems","company_id":"g2-software-systems","location":"Greater San Diego Area","positions":[{"description":"Program Management responsibilities for a Systems Engineering and Technical Assistance (SETA) Services Contract for a Department of Defense Tactical Communication program. Responsibilities include financial, personnel and contract management. Additional responsibilities include developing technical system roadmaps for tactical radio systems as well developing technical transition strategies for science and technology programs that include Cyber Defense, GPS Mitigation, Spectrum Allocation and Network development.","duration":"Aug 2012 Sep 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2013","start_date":"Aug 2012","subtitle":"G2 Software Systems","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/g2-software-systems"},{"company":"Accelrys","company_id":"accelrys","location":"Greater San Diego Area","positions":[{"description":"• Managed national sales teams to achieve sales growth in government accounts that include Department of Defense, Department of Health and Human Services, Department of Energy and Department of Homeland Security.• Responsible for external business development that includes building proposal teams and establishing relationships and partnerships with both large and small business as well as government and academia. • Responsible for internal business development to include developing strategic plans for implementing standard government contracting and accounting infrastructure.","duration":"Jan 2009 Aug 2013 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 2013","start_date":"Jan 2009","subtitle":"Accelrys","title":"Senior Director, Goverment Programs"}],"url":"https://www.linkedin.com/company/accelrys"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"Greater San Diego Area","positions":[{"description":"President and Chairman of the San Diego State University Executive Alumni Advisory Board (EAAB). EAAB consists of 15 directors governed by bylaws that stipulate fund raising and advisory support to the SDSU College of Business Administration. Responsibilities include fund raising and providing strategic direction to the College in support of the Dean\'s objectives. President and Chairman of the San Diego State University Executive Alumni Advisory Board (EAAB). EAAB consists of 15 directors governed by bylaws that stipulate fund raising and advisory support to the SDSU College of Business Administration. Responsibilities include fund raising and providing strategic direction to the College in support of the Dean\'s objectives.","duration":"Jan 2010 Jan 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2013","start_date":"Jan 2010","subtitle":"San Diego State University","title":"Chairman and President, Executive MBA Advisory Board"}],"url":"https://www.linkedin.com/company/san-diego-state-university"},{"company":"United States Navy","company_id":"us-navy","location":"","positions":[{"description":"Submarine Force Submarine Force","duration":"Nov 1987 Apr 2009 21 years 6 months","duration_short":"21 years 6 months","end_date":"Apr 2009","start_date":"Nov 1987","subtitle":"United States Navy","title":"Commander"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Epsilon Systems Solutions","company_id":"epsilon","location":"Greater San Diego Area","positions":[{"description":"Vice President and General Manager, Products Business SectorProgressed from Division Director to increasingly responsible position as Vice President, Industrial Products• Responsible for the operations and general management of a manufacturing business unit that develops and produces industrial hardened electronics and hardware for military and commercial use.• Responsible for the external and internal business development activities of the business unit. Management responsibilities included the LMCO mentor protégé relationship.• Implemented ISO 9001 quality processes as well as lean manufacturing best practices.• Responsible for external business development that involved relationship and partnership building for numerous proposal responses. • Served as Director of Operations for the Joint Project Management Information Systems acquisition program as a contract employee during a critical government employee manning shortage. Responsible to the Program Manager (O6/GS15) for 20+ government and industry employees and all operations of the program office.","duration":"Jun 2002 Jan 2009 6 years 8 months","duration_short":"6 years 8 months","end_date":"Jan 2009","start_date":"Jun 2002","subtitle":"Epsilon Systems Solutions","title":"Vice President and General Manager, Products Sector"}],"url":"https://www.linkedin.com/company/epsilon"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":"","positions":[{"description":"","duration":"Oct 2000 Jun 2002 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2002","start_date":"Oct 2000","subtitle":"Booz Allen Hamilton","title":"Associate"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"}]', '["Thuy Ta “I owe my proposal management career at GA-ASI to Rob, who hired me 6 years ago when the strategic development proposal team was young and growing. Rob was instrumental in developing the proposal group from 3 employees to more than 10 employees preparing competitive proposal for the company. I’m fortunate to have worked with a manager who was not only interested in the company’s bottom line, but also in his employees’ professional growth. Rob gave me opportunities that I am forever grateful for. My 5 years with the proposal group was one of the best jobs in my career, thanks to Rob. ”","Patricia van Damme “Rob\'s contributions to our Executive MBA Alumni Advisory Board have been invaluable to our growth. His ideas, dedication and knowledge are a statement of his strength and success, combined with a gentle demeanor. It is a pleasure to work with him. Patricia van Damme”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to develop new market capture strategies and drive global sales, and today the user is reaching out to the agent because they need assistance in understanding data and determining the ROI of a campaign.
### Human: Agent: ['Michael Gooch-Breault', 'I lead cross-functional teams using first party and research data to develop growth strategies and operational process improvement. I focus on leading US and global communications service providers and mobile device makers, helping them understand consumer and B2B competitive opportunities in the areas of product, pricing and network.', 'VP at Comlinkdata', 'Comlinkdata', '[{"company":"Comlinkdata","company_id":"comlinkdata","industry":"Telecommunications","location":"","positions":[{"description":"Help major US and Canadian communication brands acquire and retain more customers by combining in-depth customer behavior and provider switching data with deep analytics. Lead cross-functional teams that use our syndicated data and client first party data to develop insights used for marketing and strategy decisions. Help major US and Canadian communication brands acquire and retain more customers by combining in-depth customer behavior and provider switching data with deep analytics. Lead cross-functional teams that use our syndicated data and client first party data to develop insights used for marketing and strategy decisions.","duration":"Oct 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Comlinkdata","title":"Vice President, Analytics and Insights"}],"url":"https://www.linkedin.com/company/comlinkdata"},{"company":"Michael Gooch-Breault LLC","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Advised J.D. Power on the re-design of its leading mobile services satisfaction survey, capturing product quality and buyer behavior factors in the transition from 4G into 5G networks. Advised J.D. Power on the re-design of its leading mobile services satisfaction survey, capturing product quality and buyer behavior factors in the transition from 4G into 5G networks.","duration":"Apr 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Michael Gooch-Breault LLC","title":"Principal"}],"url":""},{"company":"Verizon","company_id":"verizon","location":null,"positions":[{"description":"Managed a $40M+ portfolio of third party consumer and marketplace research to inform brand advertising and pricing. Led senior-level cross-functional teams to develop customer segmentation and implement a world-class CX measurement system. Managed a team of analytics experts to combine first party customer account data with survey research and social media text analysis.","duration":"Jan 2015 Mar 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2019","start_date":"Jan 2015","subtitle":"Verizon","title":"Director, Corporate Marketing - Customer Insights"},{"description":"Delivered competitive intelligence and market trends research to the CMO and marketing leadership team used to drive pricing tactics and near-term product rollout decisions.","duration":"Jan 2013 Dec 2014 2 years","duration_short":"2 years","end_date":"Dec 2014","start_date":"Jan 2013","subtitle":"Verizon","title":"Director, Broadband Marketing Operations - Strategic Implementation"},{"description":"Used marketplace and internal data to craft strategies for product bundle pricing and consumer sales channels. Implemented large Alternate Channel roll out into retail and door-to-door to grow sales of home broadband and TV service. Ran incentive commission and store location selection models to optimize performance of 400+ third-party sales resources.","duration":"Nov 2004 Dec 2012 8 years 2 months","duration_short":"8 years 2 months","end_date":"Dec 2012","start_date":"Nov 2004","subtitle":"Verizon","title":"Group Manager, National Distribution Operations"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Cartesian","company_id":"cartesian","location":"New York, NY","positions":[{"description":"Led strategy and operations consulting projects for major global communications providers based in US, Canada, UK, France. Leveraged company first party financial and customer data to improve enterprise account sales, product profitability, and supply chain performance. Led strategy and operations consulting projects for major global communications providers based in US, Canada, UK, France. Leveraged company first party financial and customer data to improve enterprise account sales, product profitability, and supply chain performance.","duration":"Jan 1999 Jul 2004 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jul 2004","start_date":"Jan 1999","subtitle":"Cartesian","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/cartesian"}]', '["Jialin (Jade) Xi “Michael is the best manager I’ve worked for. He has the magic of leadership and knows how to combine bigger business strategies and actionable tasks together in the best way. As a data scientist in his team, Michael helped me understand the business and gave me instructions on how to apply my analytics to impact/improve the business results, motivated me for innovations and supported me seeking for the best resources. Michael is also a great mentor, always inspires his team to develop their careers. ”","Meenu Sharma, Ph.D “Michael is a strategic leader who has immense attention to detail as well as can see the bigger picture. He knows the art and science of driving business results by combining data and insights to inform customer experience, discover new market opportunities and improve the company’s bottom line. My project of creating an AI-enabled product platform would not have been as successful without the thought-provoking leadership of Michael. He knows how to bring the best out of his team by inspiring and mentoring them. ”"]'] User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to lead cross-functional teams using first party and research data to develop growth strategies and operational process improvement. Today, the agent is reaching out to the user because they need to discuss potential marketing and sales strategies for the user's current position as a Customer Service Supervisor at Chico's FAS, Inc.
### Human: Agent: ['Matt Kim', 'Product Management \| P&L \| Strategy \| Marketing \| HDD, SSD & Data Center Storage \| Semiconductors \| Custom ASICs \| Product Development \| Organizational Leadership', 'Scaling Data Storage Infrastructure', 'Marvell Technology', '[{"company":"Marvell Technology","company_id":"marvell","industry":"Semiconductor Manufacturing","location":"","positions":[{"description":"Product management and marketing in Storage Products Group. Enabling the growth of mass storage applications from Edge to Cloud through our industry-leading suite of products and IP. Product management and marketing in Storage Products Group. Enabling the growth of mass storage applications from Edge to Cloud through our industry-leading suite of products and IP.","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Marvell Technology","title":"VP, Marketing"}],"url":"https://www.linkedin.com/company/marvell"},{"company":"Seagate Technology","company_id":"seagate-technology","location":"","positions":[{"description":"Customer technical engagement for enterprise storage products. Partnered with Hyperscale, Enterprise and Channel customers to scale their data center storage solutions.Also held various management and R&D roles in the design, development and volume ramp of next-generation recording head technology. Customer technical engagement for enterprise storage products. Partnered with Hyperscale, Enterprise and Channel customers to scale their data center storage solutions.Also held various management and R&D roles in the design, development and volume ramp of next-generation recording head technology.","duration":"2002 2017 15 years","duration_short":"15 years","end_date":"2017","start_date":"2002","subtitle":"Seagate Technology","title":"Director, OEM Technical Customer Management"}],"url":"https://www.linkedin.com/company/seagate-technology"}]', '["Tony McDermott “Expert customer focussed Team Manager running a high functioning qualifications team in Seagate\'s R&D Centre- Twin Cities. Excellent technical and personnel-management skills- Well liked and respected by Staff and customers.”","Derek Rucker, PhD MBA “Matt is an charismatic leader with both strategic vision and the solid fundamentals to pull it off. He is well liked and highly respected by his team, colleagues, and superiors. He has managed to take a group with a reputation for having a \\"revolving door\\" and forge them into a solid, high-energy unit, respected for enthusiasm, efficiency, and technical expertise. This was accomplished through valuing team member diversity and managing the individuals so as to hone and expand their strengths, while reallocating work to prevent overloading an employee\'s weak spots. I have rarely seen better team leads.”"]'] User: ['William Gunning', 'Highly experienced information technology publishing professional with experience as a configurator, developer and architect of business solutions and procedures. Specializing in Office 365 and SharePoint Collaboration toolset.', 'Technical Lead for Enterprise Tools at EOTSS', 'Executive Office of Technology Services and Security', '[{"company":"Executive Office of Technology Services and Security","company_id":"the-massachusetts-office-of-information-technology","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Executive Office of Technology Services and Security","title":"Technical Lead for Enterprise Tools"},{"description":"","duration":"Mar 2018 Oct 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2019","start_date":"Mar 2018","subtitle":"Executive Office of Technology Services and Security","title":"SharePoint Administrator"}],"url":"https://www.linkedin.com/company/the-massachusetts-office-of-information-technology"},{"company":"Executive Office of Education","company_id":null,"location":"Malden MA","positions":[{"description":"• Manage content migrations, upgrades of SharePoint 2010, 2013 and O365 Sites.• Setup and configured Windows and SQL Servers.• Expanded SharePoint product offerings such as Search Center, BCS, InfoPath and K2.• Setup and configured Office 365 Education Tenant.• Managed and negotiated with SharePoint 3rd party vendors to reduce overall cost of application ownership per head and year over year maintenance cost.","duration":"Jul 2012 Mar 2018 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2018","start_date":"Jul 2012","subtitle":"Executive Office of Education","title":"SharePoint Administrator"}],"url":""},{"company":"The Children\'s Trust (MA)","company_id":"childrens-trust","location":"Bostn, MA","positions":[{"description":"• Setup and configured Windows and SQL Servers.• Installed, configured and documented Cognos deployment and security setup.• Setup and configured Google Apps for non-profit tenant.• Cognos report specification writing and editing.• Worked with vendor to setup and configure SharePoint.• Migrated websites and created custom Joomla plugins.","duration":"2007 Jul 2012 5 years","duration_short":"5 years","end_date":"Jul 2012","start_date":"2007","subtitle":"The Children\'s Trust (MA)","title":"Applications Systems Programmer"}],"url":"https://www.linkedin.com/company/childrens-trust"},{"company":"Massachussetts.com","company_id":null,"location":"Woburn, MA","positions":[{"description":"• Owned and operated a popular local business-to-business and consumer information websites.• Developed custom code for clients and CMS publishing systems.• Hosted web sites for clients and developed a web site design service using independent contractors. • Managed Class C TCP/IP and Firewall with redundant upstream gateways.","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Massachussetts.com","title":"Owner"}],"url":""},{"company":"The Mishra Group","company_id":"the-mishra-group","location":"","positions":[{"description":"• Purchased, installed and configured IT Desktop publishing system.• Remotely managed Print and File Servers• Launch two newspapers and online e-publications.","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"The Mishra Group","title":"Production Manager / Consultant"}],"url":"https://www.linkedin.com/company/the-mishra-group"},{"company":"Boston Business Journal","company_id":"boston-business-journal","location":null,"positions":[{"description":"• Managed department and print manufacturing budgets from forecasting to cost analysis. • Responsible for production and management of weekly business publication pre-press department and staff.• Provided IT Technical, Pre-Press support and training for BBJ, BostonBusiness magazine and Mass High Tech publications.• Designed covers, advertisements, custom publications and feature sections.• Negotiated, purchased, installed and configured desktop publishing computer, network and systems, which resulted in time and cost savings over traditional layout and typesetting that increased in-house graphic and artistic capabilities.","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"Boston Business Journal","title":"Production Manager"},{"description":"• Designed templates and programed style codes.• Designed newspaper style codes and feature pages.• Trained end users on new system and business processes.• Converted department from Photoset to CompuGraphic MCS digital typesetting system.","duration":"1992 1992 less than a year","duration_short":"less than a year","end_date":"1992","start_date":"1992","subtitle":"Boston Business Journal","title":"Typesetting Supervisor"}],"url":"https://www.linkedin.com/company/boston-business-journal"}]', '["“Bill and I worked together at the Boston Business Journal. To his credit, Bill eagerly embraced new technology. Plus, he always kept a close eye on approaching deadlines.”","“I\'ve worked with Bill in two capacities - with him as my boss at the Boston Business Journal and as a partner in freelance projects. As a boss, Bill was patient, understanding and fair when it came to teaching and managing staff. His vast knowledge of technology, ease of teaching methods and willingness to try new things made working for him exciting and challenging at the same time. While working on freelance projects with Bill, he offered unsurpassed support and an ability to go above and beyond for clients. To this day, I not only consider Bill a friend, but a mentor as well.”"]']### Assistant: The agent's job is to scale data storage infrastructure, and today the agent is reaching out to the user because they need to discuss technical solutions for optimizing Office 365 and SharePoint collaboration toolset in the enterprise environment.

Subsets and Splits

No community queries yet

The top public SQL queries from the community will appear here once available.