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### Human: Agent: ['Jeffrey (Jeff) Oleske', 'Global Treasury Management Professional with extensive experience in Product Development, Leadership of Cross-functional teams, Talent Acquisition, Development, and Retention, and Achievement of Business results. An ability to work in highly complex, matrix managed organizations within Global, International, and US Regional Banks. Ability to relate well to all levels of an organization, both internal and external.', 'Director at Bank of America', 'Bank of America', '[{"company":"Bank of America","location":"New York City","positions":[{"description":"Provide strategic management of Bank of America products designed to enhance the Revenue Cycle Management processes employed by key Health Care segment clients. Responsible for end to end delivery of these products and for ensuring they meet the growing and ever-changing demands of clients in the dynamic Health Care space. Provide strategic management of Bank of America products designed to enhance the Revenue Cycle Management processes employed by key Health Care segment clients. Responsible for end to end delivery of these products and for ensuring they meet the growing and ever-changing demands of clients in the dynamic Health Care space.","duration":"Jun 2013 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Bank of America","title":"Director"}],"url":""},{"company":"BMO Harris Bank","company_id":"bmo-harris-bank","location":"Milwaukee - Chicago","positions":[{"description":"Treasury Management professional with over 20 years experience at banks ranging in size from $4B to $1T+. Led the Product Management organization at BMO Harris Bank, after the merger of Harris Bank and M&I Bank. Treasury Management professional with over 20 years experience at banks ranging in size from $4B to $1T+. Led the Product Management organization at BMO Harris Bank, after the merger of Harris Bank and M&I Bank.","duration":"Jul 2006 Mar 2013 6 years 9 months","duration_short":"6 years 9 months","end_date":"Mar 2013","start_date":"Jul 2006","subtitle":"BMO Harris Bank","title":"Managing Director"}],"url":"https://www.linkedin.com/company/bmo-harris-bank"},{"company":"Citibank","company_id":"citi","location":"","positions":[{"description":"Responsible for all Treasury Management collections and disbursement products sold in the U.S. and handled full P&L responsibility for product lines generating in excess of $100 million in annual revenue Responsible for all Treasury Management collections and disbursement products sold in the U.S. and handled full P&L responsibility for product lines generating in excess of $100 million in annual revenue","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"Citibank","title":"Director"}],"url":"https://www.linkedin.com/company/citi"},{"company":"The Bank of New York","location":"NY, NY","positions":[{"description":"Responsible for overall performance and quality of the Bank’s Deposit Services products, including Controlled Disbursement, Account Reconcilement, Lockbox, Corporate Deposits, Domestic and International Cash Letters, Global Check Collections, and Branch Services. Responsible for overall performance and quality of the Bank’s Deposit Services products, including Controlled Disbursement, Account Reconcilement, Lockbox, Corporate Deposits, Domestic and International Cash Letters, Global Check Collections, and Branch Services.","duration":"1985 2000 15 years","duration_short":"15 years","end_date":"2000","start_date":"1985","subtitle":"The Bank of New York","title":"Vice President"}],"url":""}]', '["Roberta Drews “I recruited Jeff to reposition and reinvigorate the treasury management business for the former M&I Bank, and I am delighted to recommend him. Jeff is a seasoned banking professional with a demonstrated track record of success. He has built high-performance teams, devised effective business strategies, and led large cross-functional teams to deliver excellent results. Under pressure Jeff remains cool and thoughtful, and he provides outstanding leadership even - and particularly - during periods of significant change. Jeff is knowledgeable, resourceful, dependable, and a real asset to an organization.”","Larry A. Marks “Jeff is knowledgable, smart and loves to learn new approaches to improve management, products and processes. He is forward leaning in all his work and his direct reports and the overall organization benefited from his approach, attitude and skills.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to lead cross-functional teams and achieve business results, and today they are reaching out to the user because they need assistance in implementing new revenue cycle management processes for key healthcare segment clients. |
### Human: Agent: ['Suzie Bird', "Experienced creative professional with significant skills in design, writing, creative direction, branding and production for digital, print, video, social media, radio and other formats. Background includes roles with ad agencies and in-house corporate marketing teams, serving a variety of B2B and B2C clients. _______________________________________ CREATIVE SERVICES | MARKETING | COMMUNICATIONS _______________________________________ Contact: 804-306-8020 | suziebird@icloud.com _______________________________________ • I enjoy using a wide variety of skills to create marketing and communications that not only meet the client's immediate business goals, but also support their brand. • I believe in listening first, asking questions, and then developing strategy-based creative solutions. • Before my positions with in-house corporate marketing teams, I was an art director and creative director for two local ad agencies, working with a variety of B2B and B2C clients in healthcare, retail, real estate, restaurant, automotive, financial and other industries. • In addition to design, writing and production skills, my experience also includes planning, estimating and managing projects and multimedia campaigns. AREAS OF EMPHASIS: • Art Direction / Multimedia Graphic Design • Creative Direction / Branding and Style Guides \x84• Copywriting / Scriptwriting • Video Production, Whiteboard Animation, TV and Radio • Written and Visual Content for Website / Blog / Social Media • Illustration, Photo Retouching and Image Editing • Multimedia Advertising and Communications Campaigns • Project Management • Teamwork, Customer Relations and Account Service ACCOMPLISHMENTS: • Won more than 100 industry awards for creative and marketing work. • Established full-service creative department for two ad agencies and one in-house marketing team. • Led creative and developed graphic standards for several organizations undergoing corporate name changes or rebrands. SOFTWARE: Adobe Creative Cloud (InDesign, Photoshop, Illustrator, Premiere Pro, Acrobat), Mac OS, VideoScribe, Microsoft Word, PowerPoint PORTFOLIO WEBSITE: suziebird.myportfolio.com (Enter password if prompted: showmetheworkalready)", 'Creative Director | Art Director | Graphic Design | Copywriting | Video | Advertising | Marketing | Communications', 'Virginia Housing (Formerly VHDA)', '[{"company":"Virginia Housing (Formerly VHDA)","location":"","positions":[{"description":"","duration":"Jan 2007 - Present 15 years 7 months","duration_short":"15 years 7 months","end_date":"Present","start_date":"Jan 2007","subtitle":"Virginia Housing (Formerly VHDA)","title":"Creative Team Leader"}],"url":""},{"company":"Suzie Bird Creative Services, LLC","location":"","positions":[{"description":"","duration":"Sep 1996 - Present 25 years 11 months","duration_short":"25 years 11 months","end_date":"Present","start_date":"Sep 1996","subtitle":"Suzie Bird Creative Services, LLC","title":"Creative Director / Art Director / Writer / Producer"}],"url":""},{"company":"HCA Richmond Hospitals / CJW Medical Center","location":"","positions":[{"description":"","duration":"Sep 1996 Dec 2006 10 years 4 months","duration_short":"10 years 4 months","end_date":"Dec 2006","start_date":"Sep 1996","subtitle":"HCA Richmond Hospitals / CJW Medical Center","title":"Creative Services Manager"}],"url":""}]', '["LinkedIn User “Suzie Bird is one of the top talents of the design and creative industry. Having worked with her for several years, I know first-hand that she is an award-winning artist who can brilliantly translate an organization’s communication needs into a memorable creative campaign. What’s more, Suzie is a good natured-person who has a tremendous work ethic - she is the whole package!”","Toni Rice, MBA “Suzie Bird was the creative genius behind many of the marketing campaigns at CJW Medical Center and the Richmond Market for many years. I would highly recommend her to any business seeking a creative, fresh approach.”"]']
User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to reach out to potential clients and offer marketing services, and today the user is reaching out to the agent because they need assistance in developing a creative campaign for their business healthcare company. |
### Human: Agent: ['Jessica Quebedeaux', "I graduated from Tulane University in May of 2017 with a Bachelor's of Science in Chemical Engineering. I have 3 years of experience in the oil/gas field. I've worked in process design, technical services, field operations, and pilot plant operations. I currently build process models for refinery optimization efforts. I am also pursuing my MBA with a concentration in project management part time.", 'Implementation Engineer at Imubit', 'Imubit', '[{"company":"Imubit","company_id":"imubit","industry":"Software Development","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Imubit","title":"Associate Implementation Engineer"}],"url":"https://www.linkedin.com/company/imubit"},{"company":"Honeywell UOP","company_id":"honeywell","location":null,"positions":[{"description":"Technical Process Advisor for Field Operating Services. April-June 2019: Loading advisor/operator for Parex Chambers in Brunei. Coordinate project steps between customer and multiple contracting groups. Advise and inspect each step of the installation process. Communicate and resolve issues with UOP Technical Services.July 2019: Loading advisor/operator for Parex chambers for chemical plant in Thailand.July-November 2019: Technical Advisor for MX Sorbex new unit Loading, Checkout, and Commissioning in South Korea. -Lead Night Shift Advisor - required independence and ability to make critical decisions without needing to refer to customer or chief advisor who is only on site during day shift. -Found and documented any deviations from engineering design. Communicated implications of changes with customer and negotiated solutions to resolve or keep different changes.-Assisted in issuing detailed unit start up procedures. Advised customer throughout critical steps to ensure unit was brought up efficiently and effectively to guaranteed design specifications.Dec 2019-Feb 2020Technical Advisor for Aromatics Complex in China. - Night shift advisor for loading, and commissioning of 6+ units on site.- Advisor for largest aromatics complex in the world.","duration":"Mar 2019 Apr 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2020","start_date":"Mar 2019","subtitle":"Honeywell UOP","title":"Field Process Advisor"},{"description":"Career Development Program:RAFT Technology Track. (RTP, Alky, FCC, Treating)Worked in the Pilot Plant Testing Group training with operators and technicians to gain process flow and operational knowledge on Hydroprocessing plants.Worked in the Engineering Group. Completed project engineer’s training. Assisted with miscellaneous specifications on multiple units including Hydroprocessing, Merox, and Gas Processing. Lead project engineer in the project design phase of a CSP unit in an MTBE complex. Worked in the RAFT Technical Services group. Assisted in the start up of a new FCC unit in the field. Assisted with Merox Unit Audits for various customers. Learned about UOP’s technologies (specifically RTP, FCC, and Merox). Taught FCC specialist training to new engineers.","duration":"Aug 2017 Mar 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2019","start_date":"Aug 2017","subtitle":"Honeywell UOP","title":"Development Engineer"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"Professional Women\'s Bowling Association","company_id":null,"location":"","positions":[{"description":"Staff member for Genesis Bowling Products Staff member for Genesis Bowling Products","duration":"May 2017 Dec 2017 8 months","duration_short":"8 months","end_date":"Dec 2017","start_date":"May 2017","subtitle":"Professional Women\'s Bowling Association","title":"Professional Athlete"}],"url":""},{"company":"McCorvey\'s Bowling World","company_id":null,"location":"Baton Rouge, Louisiana","positions":[{"description":"","duration":"May 2017 Jul 2017 3 months","duration_short":"3 months","end_date":"Jul 2017","start_date":"May 2017","subtitle":"McCorvey\'s Bowling World","title":"Sales Associate"}],"url":""},{"company":"Tulane University","company_id":"tulane-university","location":null,"positions":[{"description":"Calculus tutor to fellow student-athletes. Meet weekly and as needed for exams.","duration":"Sep 2015 May 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2017","start_date":"Sep 2015","subtitle":"Tulane University","title":"Mathematics Tutor"},{"description":"CAPTAIN. NCAA Division I student-athlete. In-season October-April. 20+ hours per week of practice, conditioning, and meetings. Travel 4 to 6 times per semester. Requires time management, leadership, teamwork, as well as individual drive and motivation.","duration":"Aug 2013 May 2017 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2017","start_date":"Aug 2013","subtitle":"Tulane University","title":"Student Athlete"}],"url":"https://www.linkedin.com/company/tulane-university"},{"company":"PepsiCo","company_id":"pepsico","location":"Jacksonville, Florida Area","positions":[{"description":"-Led a maintenance/engineering team to complete workflow optimization of inventory control by creating daily tasks within project plan-Oversaw execution of tasks by team members-Developed and trained team in execution and sustainment by creating one point lessons and standard operating procedures-Assisted with Preventative Maintenance Assessment goals -Utilized Lean/Six Sigma techniques to plan, execute, and report out on project details -Learned and applied valuable communication and interaction skills with manufacturing floor mechanics","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"PepsiCo","title":"Supply Chain Operations Future Leader Intern"}],"url":"https://www.linkedin.com/company/pepsico"},{"company":"CVS Pharmacy","company_id":"cvs-pharmacy","location":"","positions":[{"description":"Handle prescriptions from drop off, through insurance adjudication, processing and filling, to sale. Assist pharmacist in any and all other pharmacy duties. Stay up to date with state and federal pharmacy laws as well as yearly education and re-certification of licenses. Handle prescriptions from drop off, through insurance adjudication, processing and filling, to sale. Assist pharmacist in any and all other pharmacy duties. Stay up to date with state and federal pharmacy laws as well as yearly education and re-certification of licenses.","duration":"Jul 2013 Jul 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2016","start_date":"Jul 2013","subtitle":"CVS Pharmacy","title":"Certified Pharmacy Technician"}],"url":"https://www.linkedin.com/company/cvs-pharmacy"}]', '["Iris Alvarado Santiago “Perfection and attention to detail is what comes to mind when I think about Jessica. I worked with her for about six months as she was the Project Engineer for one of the units in a Refining Complex project I managed. During this time, I saw her passion to be her best, learn, be proactive, following up on her deliverables, and meet deadlines. She has a positive attitude and her next employer will be very lucky to have her as part of the team. ”","Joe Haas “I coached Jessica directly while she was in the Engineering Department. While there she had her own design project of a UOP process. She worked hard, and showed she is eager to learn, works well with he experts, and mindful of the quality of her work. We saw from the start of the project to the end, her skills increased significantly. ”"]']
User: ['Andrew Stefanacci', 'Materials Engineer with a diverse background in the steel and scrap industries. Direct experience in project management and process improvement. Focus on technology improvement, cost reduction and throughput maximization.Specialties: Lean Sigma, statistical analysis, process improvement, OSHA 10 Hour, Registered Engineering Intern (Ohio), computer proficient', 'Manager, Process Engineering at Materion Corporation', 'Materion Corporation', '[{"company":"Materion Corporation","company_id":"materion-corporation","industry":"Mining & Metals","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Materion Corporation","title":"Manager, Process Engineering"},{"description":"","duration":"Aug 2018 Apr 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2020","start_date":"Aug 2018","subtitle":"Materion Corporation","title":"Seniior Process Engineer"},{"description":"","duration":"Jan 2017 Aug 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2018","start_date":"Jan 2017","subtitle":"Materion Corporation","title":"Superintendent, Investment Casting"},{"description":"","duration":"Jan 2014 Jan 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2017","start_date":"Jan 2014","subtitle":"Materion Corporation","title":"Bulk Products Staff Engineer"}],"url":"https://www.linkedin.com/company/materion-corporation"},{"company":"Gerdau - Monroe Mill","company_id":null,"location":"","positions":[{"description":"","duration":"May 2010 Dec 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2013","start_date":"May 2010","subtitle":"Gerdau - Monroe Mill","title":"Melting Operations Supervisor"}],"url":""},{"company":"The David J. Joseph CO","company_id":"the-david-j--joseph-co-","location":"","positions":[{"description":"· On-site operation design and implementation for new and revised Mill Service operations (financial, staffing, equipment, and fee structure)· Provide on-site technical assistance to Mill Service operations, scrap brokerage, ferro-alloy trading, and steelmaking operations with regards to furnace operation, material placement, inventory methods, and storage and usage practices· Develop and customize service and software solutions to steel mill sites to optimize scrap yard and steelmaking operations · Interim Site Manager for scrap loading operation at Nucor Steel – Marion. Responsibilities included overseeing daily operations of 11 employees, managing operational safety program, scrap yard management, on-site customer service, inventory management, scrap charge design, site capital budgeting, and management of P & L· Design and implement improvements to proprietary optimization (purchasing, chemistry, energy) software (IntelliMelt™), software improvements have lead to ~$10M savings per year to customers· Project leader for process monitoring software (IntelliLoad™) for near real time loading performance metrics· Project leader for process performance software (IntelliChem™) for statistical analysis of material loading operations· Redesigned and instruct Metallurgy 101 to scrap brokerage personnel (annual 2 day training course)· Instruct Scrap 101 as a portion of the new hire training to new brokerage candidates (2 ½ hour training course, instructed as needed)· Project leader for redesign and implementation of Quality and Safety Procedures (QSPs) at mill service operations","duration":"Mar 2004 Sep 2009 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2009","start_date":"Mar 2004","subtitle":"The David J. Joseph CO","title":"Metallurgical Engineer"}],"url":"https://www.linkedin.com/company/the-david-j--joseph-co-"},{"company":"AK Steel - Middletown Works","company_id":"ak-steel","location":"","positions":[{"description":"· Implemented continuous improvement process changes through conducting and evaluating trials by statistical analysis of risk versus reward for cost efficiency and quality improvement· Revised raw material addition practices to statistically center practices within shop capabilities and introduce new raw materials to increase production speed and quality· Worked with material and service vendors to improve quality and reduce shop cost· SOP maintenance, review and revision· Managed Co-op students within the Steelmaking operations· Promoted from Technical Shift Manager – Ironmaking Operations","duration":"Jul 2001 Mar 2004 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2004","start_date":"Jul 2001","subtitle":"AK Steel - Middletown Works","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/ak-steel"},{"company":"Molded Fiber Glass - Ashtabula, OH","company_id":null,"location":"","positions":[{"description":"Research - Press molding and coating. Developed new material formulations (base polymer matrix and coating materials) and implemented in production environment after laboratory testingOperations - Press molding, coating, assembly and fiberglass preforming. Improved operations through statistical analysis of manufacturing and process capabilities. Research - Press molding and coating. Developed new material formulations (base polymer matrix and coating materials) and implemented in production environment after laboratory testingOperations - Press molding, coating, assembly and fiberglass preforming. Improved operations through statistical analysis of manufacturing and process capabilities.","duration":"Jan 1998 Jul 2000 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2000","start_date":"Jan 1998","subtitle":"Molded Fiber Glass - Ashtabula, OH","title":"Co-op Engineer"}],"url":""}]', '["Chad Clark “I\'ve known Andy for nearly 14 years and you will not find a more dedicated \\"do what it takes to get it done\\" individual. In addition to the qualities already mentioned, I\'ve consulted with Andy on numerous occasions to due to his extensive knowledge of electric steelmaking raw materials and operations.”","David Hodory “Andy has an excellent understanding of metallurgy and mill operational process. His expertise and feedback were invaluable on several of the projects my team worked on. Andy also has a likable demeanor with mill personnel.”"]']### Assistant: The agent's job is to optimize refinery processes, and today the user is reaching out to the agent because they need assistance in implementing process improvements in their materials engineering role at Materion Corporation. |
### Human: Agent: ['Andrea Ahern', 'In her current position of Vice President/SBA Business Development Officer, Andrea provides customized financing solutions to businesses via a variety of lending services, including SBA 7a and 504 programs. She ascertains her clients needs, analyzes circumstances and offers the best borrowing or deposit product to help her clients achieve their business goals. Andrea is very familiar and comfortable with structuring transactions and being creative when bridging gaps. While a Business Broker with the Benjamin Ross Group, Andrea successfully facilitated the sale of a wide array of businesses, including family-, women-, minority-owned businesses, as well as franchises. She fully understands the legal, financial and emotional components of the sale process and has extensive knowledge of legal contracts, managing transactions and seamlessly guiding buyers through SBA financing. Andrea is a graduate of Temple University with a BA in English where she learned the art of successfully handling many tasks at once and meeting deadlines. She has a reputation as consummate professional with a solid track record of delivering exemplary service. Andrea resides in Newtown, Pa. where she enjoys spending time with her two sons.', 'Vice President/SBA Business Development Officer at Firstrust Bank', 'Firstrust Bank', '[{"company":"Firstrust Bank","company_id":"firstrustbank","industry":"Banking","location":"","positions":[{"description":"Cultivating prosperity for our customers, employees and communities we serve for more than 85 years. Cultivating prosperity for our customers, employees and communities we serve for more than 85 years.","duration":"Nov 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Firstrust Bank","title":"Vice President/Business Development Officer"}],"url":"https://www.linkedin.com/company/firstrustbank"},{"company":"Daniel K. Wepryk Foundation","company_id":null,"location":"Chester, Bucks & Delaware County PA","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Daniel K. Wepryk Foundation","title":"Board Member"}],"url":""},{"company":"Your Executive Roundtable","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Mar 2020","subtitle":"Your Executive Roundtable","title":"Treasurer"}],"url":""},{"company":"Centric Bank","company_id":"centric-bank","location":"Bucks County, PA","positions":[{"description":"","duration":"Apr 2015 Nov 2019 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2019","start_date":"Apr 2015","subtitle":"Centric Bank","title":"Vice President/Commercial Loan Officer"}],"url":"https://www.linkedin.com/company/centric-bank"},{"company":"First Choice Bank","company_id":"first-choice-lending-services","location":"Horsham, PA","positions":[{"description":"","duration":"Nov 2014 Apr 2015 6 months","duration_short":"6 months","end_date":"Apr 2015","start_date":"Nov 2014","subtitle":"First Choice Bank","title":"Vice President/Commercial Loan Officer"}],"url":"https://www.linkedin.com/company/first-choice-lending-services"},{"company":"Benjamin Ross Group","company_id":"benjamin-ross-group","location":"","positions":[{"description":"","duration":"Sep 2005 Aug 2014 9 years","duration_short":"9 years","end_date":"Aug 2014","start_date":"Sep 2005","subtitle":"Benjamin Ross Group","title":"Business Broker"}],"url":"https://www.linkedin.com/company/benjamin-ross-group"},{"company":"Murray Greenfield and Associates","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Jul 1998 Sep 2001 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 2001","start_date":"Jul 1998","subtitle":"Murray Greenfield and Associates","title":"Paralegal"}],"url":""}]', '["Mike Salvato “Andrea is an authority on everything SBA and M&A and is our go to person. She is an awesome resource for current, pertinent wisdom in a marketplace that evolves and changes quickly. Her commitment and dedication to work and her client\'s welfare are obvious. Andrea shows passion and purpose in her family life that clearly relates through her career path, charity work and service in her community. ”","Jody Cordaro “I have had the pleasure to work with Andrea in her role at Centric Bank. She was extremely quick to understand our company\'s needs, make recommendations and shepherd the entire banking relationship through closing. I have had several banking relationships in business and Andrea\'s attention to detail, willingness to understand the \\"deal\\" and her ability provide the best product for the situation is second to none. I would STRONGLY recommend Andrea to anyone looking for a banking \\"partner\\"!”"]']
User: ['Manish Pathi', 'Experienced Business Relationship Manager and Financial Analyst with a demonstrated history of working in the financial services industry. Skilled in Financial Analysis, Accounting, Banking, Management and Teamwork. Currently working at SmartBiz Loans as a Senior Relationship Manager. This position allows me to expand my knowledge of Financial Analysis while having the opportunity to help small businesses across the nation.', 'Account Executive at SmartBiz Loans', 'SmartBiz Loans', '[{"company":"SmartBiz Loans","company_id":"smartbiz-loans","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Dec 2021","subtitle":"SmartBiz Loans","title":"Senior Relationship Manager - Account Executive"},{"description":"","duration":"Jan 2020 Dec 2021 2 years","duration_short":"2 years","end_date":"Dec 2021","start_date":"Jan 2020","subtitle":"SmartBiz Loans","title":"Senior Relationship Manager"},{"description":"","duration":"Jul 2018 Jan 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2020","start_date":"Jul 2018","subtitle":"SmartBiz. SBA loans made easy.","title":"Relationship Manager / Underwriter"}],"url":"https://www.linkedin.com/company/smartbiz-loans"},{"company":"Voyage Solar Energy, LLC","company_id":"voyage-solar-energy-llc","location":"Austin, Texas","positions":[{"description":"- Managed accounts receivable and created accounts receivable reports which were used in executive meetings to make cash flow decisions. - Closely monitored KPI dashboard which allowed accurate financial projections of projected vs actual revenue. KPI analysis vastly improved the validity, compliance and transparency of financial reporting for the entire company. - Involved in special projects consisting of sales projections and job costing. This enabled me to understand the future growth of the company.- Analyzed COGS to determine profitability of product offerings which determined acceptable selling costs. - Dealt directly with Voyage Solar\'s financing and transferred information by processing invoices.","duration":"Jul 2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"Jul 2017","subtitle":"Voyage Solar Energy, LLC","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/voyage-solar-energy-llc"},{"company":"Louies Oyster Bar","company_id":"louies-oyster-bar","location":"San Marcos, Texas","positions":[{"description":"","duration":"Apr 2016 Mar 2017 1 year","duration_short":"1 year","end_date":"Mar 2017","start_date":"Apr 2016","subtitle":"Louies Oyster Bar","title":"Kitchen Manager"}],"url":"https://www.linkedin.com/company/louies-oyster-bar"}]', '["Justin Stacy “Manish is a hard worker and very meticulous. He is a pleasure to work with and makes sure the job is done above his satisfaction. He\'s a sharp individual and would be great to have on any team. Manish is ready for the day and ready to win.”","Andrew Hamm “I worked on numerous projects with Manish as a Phi Psi at Texas State University. Manish commits himself to an end result, and works tirelessly to get there. Not only does Manish have a passion for results, but a passion for people. He has an uncanny amount of emotional intelligence, which makes him a perfect fit for any organization.”"]']### Assistant: The agent's job is to provide customized financing solutions to businesses, and today the agent is reaching out to the user because they need to discuss potential financing options for the user's small business. |
### Human: Agent: ['Robbyn Allen', "Welcome To The Mountains: If you are looking for a real estate agent who can help you sell your home, or find the perfect place to live, then you’ve come to the right place. I specialize in friendly, hands-on service. Someone that will be there from start to finish. I reside in Hiawassee, Georgia with son, Matthew, and daughter, Amber. I am committed to this community and actively involved in making it a great place to live. I have served as an officer of the Towns County Athletic Booster Club, served as a certified Mountain Soccer League Coach, a Recreation League Basketball Coach, and Towns County School Council Member. During the past twenty years while making my home and raising my family in Hiawassee I have been self-employed with Avon Products and a distributor for the Atlanta Journal Constitution. However, most of all I enjoy helping make dreams come true by assisting people in moving to the next phase of their lives. Whether it's downsizing after your children have left the nest or if you are looking for that perfect dream home to start your family, I can help you find what you are looking for. Based on my extensive community involvement and varied and demanding career I have been able to nurture a deep understanding of the wonderful lifestyle enjoyed in this are and an extensive knowledge of the highways, byways, and back roads of the area. I really know my way around these mountains. Within these beautiful North Georgia and Western Carolina Mountains I can assist you in finding unique properties, including acreage, waterfront, and properties with an excellent view. Come in and see me at Century 21 Scenic Realty, 3680 Highway 76, Young Harris, Georgia- or give me a call at 706-781-9946! I would love to help you with your real estate needs! MY GOAL IS HELPING YOU REACH YOURS! Specialties: Professional Associations: Northeast Georgia Board of Realtors National Assocation of Realtors Towns County Chamber of Commerce", 'Full Service Realtor from Selling, Buying to Rentals', 'Century 21 Scenic Realty', '[{"company":"Century 21 Scenic Realty","company_id":"century-21","industry":"Real Estate","location":"","positions":[{"description":"Realtor and Rental Agent in North Ga. and Western NC Realtor and Rental Agent in North Ga. and Western NC","duration":"Jul 2006 - Present 15 years 6 months","duration_short":"15 years 6 months","end_date":"Present","start_date":"Jul 2006","subtitle":"Century 21 Scenic Realty","title":"GA/NC Licensed REALTOR"}],"url":"https://www.linkedin.com/company/century-21"},{"company":"Avon Cosmetics","company_id":"avon","location":"","positions":[{"description":"","duration":"Jan 1997 Sep 2014 17 years 9 months","duration_short":"17 years 9 months","end_date":"Sep 2014","start_date":"Jan 1997","subtitle":"Avon Cosmetics","title":"Independent Sales Representative"}],"url":"https://www.linkedin.com/company/avon"},{"company":"Atlanta Journal Constitution","company_id":"atlanta-journal-constitution","location":"","positions":[{"description":"","duration":"Jan 1998 Jan 2009 11 years 1 month","duration_short":"11 years 1 month","end_date":"Jan 2009","start_date":"Jan 1998","subtitle":"Atlanta Journal Constitution","title":"Distributor"}],"url":"https://www.linkedin.com/company/atlanta-journal-constitution"}]', '["Mike Coffey “I have had the pleasure of working with Robbyn over the past several years as she manages our family vacation home in North Carolina. Robbyn does a great job taking care of our property, communicating with us on a regular basis and finding clients. Being in the real estate and mortgage business myself I find Robbyn to be an exceptional realtor. She knows her market and goes to great lengths to take of her clients. I currently have my property listed with Robbyn and I highly recommend her as a buyer\'s or seller\'s agent.”","Jim McGraw “Top notch lady....skilled in all areas of real estate and rental properties in the north Georgia mountains....she can be trusted totally, with your needs for sales of homes in her area....highly recommended and very professional...”"]']
User: ['Megan Herlocker', 'Experienced Director of Philanthropy with a demonstrated history of working in the civic & social organization industry. Strong community and social services professional skilled in Community Engagement, Nonprofit Management, Business Development, Social Media, and Public Speaking.', 'Building a new mobile beauty service business', 'Glam on the Go Pensacola', '[{"company":"Glam on the Go Pensacola","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Glam on the Go Pensacola","title":"Business Owner"}],"url":""},{"company":"Gulf Coast Kid\'s House","company_id":"gulf-coast-kids-house","location":"Pensacola, Florida","positions":[{"description":"","duration":"Jan 2016 Sep 2021 5 years 9 months","duration_short":"5 years 9 months","end_date":"Sep 2021","start_date":"Jan 2016","subtitle":"Gulf Coast Kid\'s House","title":"Director Of Philanthropy"}],"url":"https://www.linkedin.com/company/gulf-coast-kids-house"},{"company":"Winston Retail","company_id":"winston-retail-solutions","location":"","positions":[{"description":"","duration":"Nov 2014 Jan 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2018","start_date":"Nov 2014","subtitle":"Winston Retail","title":"Senior Merchandiser"}],"url":"https://www.linkedin.com/company/winston-retail-solutions"},{"company":"Distinctive Strategies and Leadership","company_id":null,"location":"","positions":[{"description":"","duration":"2015 Jan 2016 1 year","duration_short":"1 year","end_date":"Jan 2016","start_date":"2015","subtitle":"Distinctive Strategies and Leadership","title":"Marketing and Development Manager"}],"url":""},{"company":"Exceptional Florida Weddings","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Exceptional Florida Weddings","title":"Marketing Consultant"}],"url":""},{"company":"Tiger Point Golf Club","company_id":null,"location":"Gulf Breeze, Florida, United States","positions":[{"description":"","duration":"Nov 2013 Nov 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2014","start_date":"Nov 2013","subtitle":"Tiger Point Golf Club","title":"Director of Sales & Marketing"}],"url":""},{"company":"Fossil","company_id":"fossil","location":"","positions":[{"description":"","duration":"Oct 2012 Oct 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2013","start_date":"Oct 2012","subtitle":"Fossil","title":"Assistant Store Manager"}],"url":"https://www.linkedin.com/company/fossil"},{"company":"Bath and Body Works","company_id":null,"location":"Genessee Valley","positions":[{"description":"","duration":"Nov 2011 Nov 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2012","start_date":"Nov 2011","subtitle":"Bath and Body Works","title":"Co-manager"}],"url":""},{"company":"Fossil","company_id":"fossil","location":null,"positions":[{"description":"","duration":"May 2011 Nov 2011 7 months","duration_short":"7 months","end_date":"Nov 2011","start_date":"May 2011","subtitle":"Fossil","title":"Store manager"},{"description":"","duration":"Sep 2009 May 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2011","start_date":"Sep 2009","subtitle":"Fossil","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/fossil"},{"company":"Aeropostale","company_id":"aeropostale","location":"","positions":[{"description":"","duration":"Oct 2008 Sep 2009 1 year","duration_short":"1 year","end_date":"Sep 2009","start_date":"Oct 2008","subtitle":"Aeropostale","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/aeropostale"},{"company":"Abercrombie & Fitch","company_id":"abercrombie-&-fitch","location":"","positions":[{"description":"","duration":"Mar 2008 Oct 2008 8 months","duration_short":"8 months","end_date":"Oct 2008","start_date":"Mar 2008","subtitle":"Abercrombie & Fitch","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/abercrombie-&-fitch"},{"company":"Palace Sports & Entertainment","company_id":"palace-sports-&-entertainment","location":"","positions":[{"description":"","duration":"May 2006 Mar 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2008","start_date":"May 2006","subtitle":"Palace Sports & Entertainment","title":"Brand management coordinator"}],"url":"https://www.linkedin.com/company/palace-sports-&-entertainment"},{"company":"Detroit Pistons","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Detroit Pistons","title":"Inside Sales"}],"url":""},{"company":"University of Souith Alabama","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2005 May 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2006","start_date":"Apr 2005","subtitle":"University of Souith Alabama","title":"Head of Athletic Promotions"}],"url":""},{"company":"Heron Lakes Country Club","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 Apr 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2005","start_date":"Apr 2004","subtitle":"Heron Lakes Country Club","title":"marketing assistant"}],"url":""}]', '["Kathy Dreyer “It\'s rare to come across a standout like Megan Herlocker! She is motivated and passionate about everything she does. Utilizing Megan for all of her talents is the best decision you can make.”","Alicia Jeffreys “Megan was a wonderful addition to our Brand Marketing team. She was tremendously enthusiastic and very pleasant when interacting with our fan base. She was always willing to help with any project and was truly accountable for her work. She would be a great asset to any organization.”"]']### Assistant: The agent's job is to assist clients in finding the perfect place to live, and today, the agent is reaching out to the user because they need to discuss potential real estate options in the Pensacola area for the user's new mobile beauty service business. |
### Human: Agent: ['Danielle Berkowitz', "Utterly motivated, I enjoy the fast-pace world of the Internet and all things entertainment, music, digital and experiential. I'm talkative, enthusiastic, and have a successful track record of strategic brand marketing, client services/operations and social media marketing. Specialties: Music, Movies, Licensing, Microsoft Office, Keynote, Adobe, Social Media, Editing, Copywriting, Project Management, Promoting, Event Planning, Strategic Partnerships, Experiential marketing, [Spotify] Playlist Curating, Invariably Smiling danielleberkowitz.com", 'Account Manager at Jukin Media', 'Jukin Media', '[{"company":"Jukin Media","company_id":"jukin-media","industry":"Entertainment Providers","location":"New York, New York, United States","positions":[{"description":"","duration":"Apr 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Jukin Media","title":"Account Manager"}],"url":"https://www.linkedin.com/company/jukin-media"},{"company":"Phase 3 Marketing and Communications","company_id":"phase3mc","location":"New York, New York, United States","positions":[{"description":"•Managed a variety of high profile clients to install small and large format print, and promotion•Worked with Design and Production team to make sure all timelines are up to date for external client work•Collaborated internally and externally with clients on any design updates and create visuals to execute on a variety of campaigns •Managed a variety of high profile clients to install small and large format print, and promotion•Worked with Design and Production team to make sure all timelines are up to date for external client work•Collaborated internally and externally with clients on any design updates and create visuals to execute on a variety of campaigns","duration":"Sep 2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"Sep 2020","subtitle":"Phase 3 Marketing and Communications","title":"Account Manager"}],"url":"https://www.linkedin.com/company/phase3mc"},{"company":"Boomset","company_id":"boomset","location":"Greater New York City Area","positions":[{"description":"•Worked with several varying clients and executed all aspects of the sales cycle including prospecting, presentation of service, negotiating, closing and upgrading, both on phone and in-person•Worked closely with my partnership team to create dynamic partnerships and 3rd party vendors to work within our services•Key clients include: Samsung, Westfield Group & Bank of America •Worked with several varying clients and executed all aspects of the sales cycle including prospecting, presentation of service, negotiating, closing and upgrading, both on phone and in-person•Worked closely with my partnership team to create dynamic partnerships and 3rd party vendors to work within our services•Key clients include: Samsung, Westfield Group & Bank of America","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"Boomset","title":"Account Executive"}],"url":"https://www.linkedin.com/company/boomset"},{"company":"CSM Sport & Entertainment","company_id":"csm-sport-&-entertainment","location":"Greater New York City Area","positions":[{"description":"•Oversaw all creative deliverables for CVS, Fotografiska and Susan G. Komen 3Day walk•Worked with Creatives and Account Managers to make sure all lines of communication are properly funneled clearly•Implemented and worked across Project Management tools such as creative trackers, Asana, Basecamp and Microsoft Planner to keep all creative material up-to-date•Assised with the creative strategy of social media calendars for clients such as coordinating social post •Oversaw all creative deliverables for CVS, Fotografiska and Susan G. Komen 3Day walk•Worked with Creatives and Account Managers to make sure all lines of communication are properly funneled clearly•Implemented and worked across Project Management tools such as creative trackers, Asana, Basecamp and Microsoft Planner to keep all creative material up-to-date•Assised with the creative strategy of social media calendars for clients such as coordinating social post","duration":"2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"2019","subtitle":"CSM Sport & Entertainment","title":"Creative Project Manager"}],"url":"https://www.linkedin.com/company/csm-sport-&-entertainment"},{"company":"Live Nation Entertainment","company_id":"live-nation","location":"Greater New York City Area","positions":[{"description":"•Responded to RFP’s and RFI’s for sponsorship packages – creating decks, outlines and white papers for consumer electronic and CPG brands•Worked with creative team to create mood boards and built festival one-sheets for sale material resources•Conducted quantitative and qualitative research on consumer behavior, marketing trends, digital and social media developments, and specific industry/client businesses•Worked along Operations Director to ensure projects statuses were up to date and sent weekly status reports to media and sponsorship team","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"Live Nation Entertainment","title":"Associate Manager, Integrated Marketing"}],"url":"https://www.linkedin.com/company/live-nation"},{"company":"EventsTag","company_id":"eventstag","location":null,"positions":[{"description":"•Contributed with weekly sales and marketing campaign meetings to develop content strategies specific to each activation/client. Approve all outgoing and internal editorial calendars•Drafted and distributed Press Releases for editorial use•Participated in the company’s rebranding including company website and other marketing collateral","duration":"Jan 2017 Jun 2017 6 months","duration_short":"6 months","end_date":"Jun 2017","start_date":"Jan 2017","subtitle":"EventsTag","title":"Marketing Manager"},{"description":"Clients: Founders Entertainment, Kohler, Red Frog Events, Original Impressions, Mars Candy, State Farm•Prospected new clients to grow business•Responded to RFP\'s, and created proposals and quotes for client events•Negotiated and closed over $300k sale deals; sent UGC and analytic reports post events•Attended on-site activations to support client needs•Assisted with editorial content for social media & marketing campaigns•Point of contact for all Special Event and Music Festival accounts","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"EventsTag","title":"Account Manager"},{"description":"•Retained old business client relationships, and organized calls/meetings•Developed hunt lists for new business•Assisted with Account Managers RFPs and RFQs•Sent out analytic reports post events•Assisted with editorial content for all of EventsTag’s Social Media platforms","duration":"Oct 2015 Feb 2016 5 months","duration_short":"5 months","end_date":"Feb 2016","start_date":"Oct 2015","subtitle":"EventsTag","title":"Account Executive"}],"url":"https://www.linkedin.com/company/eventstag"},{"company":"Platinum Rye Entertainment","company_id":"platinum-rye-entertainment","location":"Greater New York City Area","positions":[{"description":"•Conducted research and outreach with music talent and beauty department for campaigns•Generated client presentations, specifically for talent endorsements•Composed blog posts and \\"buzz\\"\u200b updates for the company blog via Word Press, particularly \'Talent Updates\'\u200b, and \'New Film\'•Produced weekly music and sports updates to send to music licensing & sports department•Performed office duties including answering phone calls and scheduling meeting appointments •Conducted research and outreach with music talent and beauty department for campaigns•Generated client presentations, specifically for talent endorsements•Composed blog posts and \\"buzz\\"\u200b updates for the company blog via Word Press, particularly \'Talent Updates\'\u200b, and \'New Film\'•Produced weekly music and sports updates to send to music licensing & sports department•Performed office duties including answering phone calls and scheduling meeting appointments","duration":"Feb 2015 May 2015 4 months","duration_short":"4 months","end_date":"May 2015","start_date":"Feb 2015","subtitle":"Platinum Rye Entertainment","title":"Sports and Entertainment Marketing"}],"url":"https://www.linkedin.com/company/platinum-rye-entertainment"},{"company":"Viacom","company_id":"viacom","location":"greater new york city area","positions":[{"description":"•Assisted in the creation of on-air promotional video content for LogoTV•Logged and Transcribed footage for various shows including \\"Will and Grace\\"\u200b, \\"Golden Girls\\"\u200b and \\"Don\'t Trust The B In Apartment 23\\"\u200b•Organized and managed media/hard drives; assisted with deliverables to the network•Supported the marketing team with media plans and series launches•Grouped clips, synced audio, assembled rough cuts, gathered music tracks, and completed music cue sheets•Edited video using Final Cut Pro 7 xp and wrote scripts for on-air promos.•Production Assistant/filmed using Canon camera equipment for live shoots and red carpet events such as \\"The Trevor Project\\"\u200b and Logo\'s first annual \\"Trailblazers\\"","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"Viacom","title":"On-Air Production Team"}],"url":"https://www.linkedin.com/company/viacom"}]', '["Jason Dunn “The word that comes to mind with Danielle is passion. Her energy and excitement is what made her an asset to our company and to our clients. Additionally, her creativity helped bring activations to life that were unique, engaging, and yielded high numbers. She’s dependable, a great listener, and adaptable. Any team that gets her is lucky to have her. ”","Taylor Polchinski “I came into the company shortly before Danielle’s one year anniversary with the company and early on I could see the value she brought to the team. Her passion for clients, comedic stories, and positivity are simply an asset to any team. During her time with our organization, she brought in some of the biggest brands and largest agencies in our history because of her knack for connecting with people. Danielle’s outgoing personality and ability to have a conversation with anyone made her an asset to our team and certainly will continue to benefit her going forward.”"]']
User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to conduct sales and marketing for a retail company, while the user is reaching out to the agent because they need assistance with brand development and consulting for their small business. |
### Human: Agent: ['Brandon Baines', 'Best in class spend management platform empowers organizations to spend smarter and better manage procurement, invoicing, payments, expenses, sourcing, contracts, suppliers, and inventory. Truly unique to Coupa are: - $2.7 trillion spent through the platform - 7+ million suppliers utilizing - Extremely fast time-to-value - Average implementation time of 2.5 months - Extremely high user adoption - Average Spend Brought Under Management of 85% - Extremely fast ROI - Average payback time within 8 months', 'Helping Optimize SG&A, Improve Cash Flow and Digitize Finance with an Amazon-easy extension of your ERP', 'Coupa Software', '[{"company":"Coupa Software","company_id":"coupa-software","industry":"Computer Software","location":"Denver, Colorado, United States","positions":[{"description":"Only Coupa provides a comprehensive, business spend management platform to better manage procurement, invoicing, payments, expenses, sourcing, contracts, suppliers, and inventory. Customers realize a return on investment that starts within a few months and grows continually. Only Coupa provides a comprehensive, business spend management platform to better manage procurement, invoicing, payments, expenses, sourcing, contracts, suppliers, and inventory. Customers realize a return on investment that starts within a few months and grows continually.","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Coupa Software","title":"Corporate Account Executive"}],"url":"https://www.linkedin.com/company/coupa-software"},{"company":"Lewan Technology","company_id":"lewantechnology","location":"Greater Denver Area","positions":[{"description":"Solve business challenges while driving new business and growing existing business. Utilize diversified sales experience to open new doors and focus on people and process then technology.Work backwards from the ideal outcome and drive assessments yielding actionable metrics. Solve business challenges while driving new business and growing existing business. Utilize diversified sales experience to open new doors and focus on people and process then technology.Work backwards from the ideal outcome and drive assessments yielding actionable metrics.","duration":"Mar 2012 Aug 2021 9 years 6 months","duration_short":"9 years 6 months","end_date":"Aug 2021","start_date":"Mar 2012","subtitle":"Lewan Technology","title":"Senior Hybrid Account Manager"}],"url":"https://www.linkedin.com/company/lewantechnology"},{"company":"Toshiba Business Solutions","company_id":"toshibabusiness","location":"Greater Denver Area","positions":[{"description":"SMB B2B document technology services & solutionsEarned 58 new customers in 5 yearsPresidents Club 2011 SMB B2B document technology services & solutionsEarned 58 new customers in 5 yearsPresidents Club 2011","duration":"Feb 2007 Mar 2012 5 years 2 months","duration_short":"5 years 2 months","end_date":"Mar 2012","start_date":"Feb 2007","subtitle":"Toshiba Business Solutions","title":"Named Account Manager"}],"url":"https://www.linkedin.com/company/toshibabusiness"}]', '["Todd Johnson “Brandon is a true professional. His approach is clients and their business first. His business acumen and follow-up are exceptional, as evidenced by his extensive list of long-standing client relationships. I view Brandon as much more of a business advocate and trusted client partner than a \\"sales rep\\".”","Chuck Blish “Brandon is the go-to guy I search out when I need a business solution that is in his area of expertise. He has always come up with the right solution at a great price and has been there to back up his products and services if a glitch ever did arise. I have worked with Brandon several times and will continue to go back to him when the need arises.”"]']
User: ['Carolyn Rhoades', 'If you want something done in life — ask a busy person | Stay hungry, stay foolish', 'Building Brands @ CMDS', 'CMDS', '[{"company":"CMDS","company_id":"cmds","industry":"Advertising Services","location":"Colts Neck, New Jersey, United States","positions":[{"description":"","duration":"Jul 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jul 2021","subtitle":"CMDS","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/cmds"},{"company":"Cul+ure Collective","company_id":"cul-ure-collective-hospitality-group","location":"Asbury Park, New Jersey","positions":[{"description":"https://www.culturehg.com/ https://www.culturehg.com/","duration":"Sep 2019 Jul 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2021","start_date":"Sep 2019","subtitle":"Cul+ure Collective","title":"Guest Experience Marketing"}],"url":"https://www.linkedin.com/company/cul-ure-collective-hospitality-group"},{"company":"Traffic Builders Digital Marketing","company_id":"traffic-builders","location":"Toms River, New Jersey","positions":[{"description":"","duration":"Jan 2019 Jul 2019 7 months","duration_short":"7 months","end_date":"Jul 2019","start_date":"Jan 2019","subtitle":"Traffic Builders Digital Marketing","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/traffic-builders"},{"company":"Rogue Hospitality Group","company_id":"rogue-hospitality-group","location":null,"positions":[{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Rogue Hospitality Group","title":"Director of Marketing"},{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Rogue Hospitality Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/rogue-hospitality-group"},{"company":"i3 Creative Agency","company_id":"i3-creative-agency","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2016 Jun 2017 10 months","duration_short":"10 months","end_date":"Jun 2017","start_date":"Sep 2016","subtitle":"i3 Creative Agency","title":"Account Executive"}],"url":"https://www.linkedin.com/company/i3-creative-agency"},{"company":"Oceanfront Merchants Association","company_id":null,"location":"Myrtle Beach, South Carolina","positions":[{"description":"","duration":"Aug 2014 Jul 2016 2 years","duration_short":"2 years","end_date":"Jul 2016","start_date":"Aug 2014","subtitle":"Oceanfront Merchants Association","title":"Marketing Intern"}],"url":""},{"company":"Horry-Georgetown Technical College Continuing Education","company_id":"gohgtc","location":"Conway, South Carolina","positions":[{"description":"","duration":"Sep 2013 Jan 2014 5 months","duration_short":"5 months","end_date":"Jan 2014","start_date":"Sep 2013","subtitle":"Horry-Georgetown Technical College Continuing Education","title":"Spanish Tutor"}],"url":"https://www.linkedin.com/company/gohgtc"}]', '["Nichole Fellouris “Working for Carolyn is something I am truly thankful for. As a boss, she is patient, understanding and open minded. Carolyn is always open to answering my questions, and is always offering her help and guidance. I am constantly learning from Carolyn. As a person, Carolyn is respectful, caring, supportive and genuine. She respects your work home life balance, cares how you are doing, and truly wants to get to know you. Carolyn is truly a great team player and wants to see the best for everyone who works with and for her. Carolyn is an open door kind of person and is ready to do whatever it takes to make your work experience as satisfying and rewarding as possible.”","Bob Makin “It is beautiful to do business with Carolyn. She has great passion for and work ethic toward building her brand. ”"]']### Assistant: The agent's job is to promote and sell a spend management platform, and today, the agent is reaching out to the user because they need to schedule a demo and discuss how the platform can optimize the user's company's spending and finance operations. |
### Human: Agent: ['Jackie Julaton', 'IT Project Manager. 10+ years experience managing project implementation in Information Technology industry working with diverse project teams in City, State, and County government. 3+ years experience Systems Administrator, 2+ years experience Marketing Management in Casino industry, 9+ years Executive Administrative support managing personnel, budget, and contracts for governmental agencies, 9+ years Legal County & State, 3+ years Medical, 3+ years Mental Health non-profit & State, 5+years Manufacturing, 3+years Fast Food Industry.', 'Building Department Subject Matter Expert', 'City of Miami Gardens', '[{"company":"City of Miami Gardens","company_id":null,"location":"Miami Gardens, Florida, United States","positions":[{"description":"Technology Systems Administrator Technology Systems Administrator","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"City of Miami Gardens","title":"Building Department Subject Matter Expert"}],"url":""},{"company":"City of Deerfield Beach","company_id":"city-of-deerfield-beach","location":"Deerfield Beach, Florida","positions":[{"description":"","duration":"Jul 2018 Feb 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2020","start_date":"Jul 2018","subtitle":"City of Deerfield Beach","title":"Information Technology Project Manager Consultant"}],"url":"https://www.linkedin.com/company/city-of-deerfield-beach"},{"company":"City of Coral Springs","company_id":"city-of-coral-springs","location":"Coral Springs, Florida","positions":[{"description":"","duration":"Nov 2014 Mar 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2017","start_date":"Nov 2014","subtitle":"City of Coral Springs","title":"Information Technology Project Manager"}],"url":"https://www.linkedin.com/company/city-of-coral-springs"},{"company":"City of Colorado Springs","company_id":"city-of-colorado-springs","location":"Colorado Springs, Colorado Area","positions":[{"description":"","duration":"Mar 2011 Nov 2014 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2014","start_date":"Mar 2011","subtitle":"City of Colorado Springs","title":"Information Technology Project Manager"}],"url":"https://www.linkedin.com/company/city-of-colorado-springs"}]', '["LinkedIn User “A great project manager, who is easy to work with and effectively communicates her ideas. Has no problem going the extra mile to complete a project. Very organize and efficient in time management. Such a great individual to work with!”","Richard Inga, PMP “Excellent PM that pays attention to detail and understand technology from both ends! A pleasure to work with.”"]']
User: ['Jake Benardot', 'Results-driven software professional experienced in leading large-scale development initiatives, mentoring project leaders, and creating innovative product strategies.', 'Principal Solutions Engineer at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Salesforce","title":"Principal Solutions Engineer"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":null,"positions":[{"description":"","duration":"Nov 2016 Jan 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2020","start_date":"Nov 2016","subtitle":"Booz Allen Hamilton","title":"Senior Associate / Chief Technologist"},{"description":"","duration":"Mar 2013 Nov 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2016","start_date":"Mar 2013","subtitle":"Booz Allen Hamilton","title":"Software Program Manager / Senior Lead Technologist"},{"description":"","duration":"Jan 2012 Nov 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2015","start_date":"Jan 2012","subtitle":"Booz Allen Hamilton","title":"Co-Founder & Product Owner, SuitedTo"},{"description":"","duration":"May 2011 Feb 2012 10 months","duration_short":"10 months","end_date":"Feb 2012","start_date":"May 2011","subtitle":"Booz Allen Hamilton","title":"Technical Requirements Lead"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Benefitfocus","company_id":"benefitfocus","location":null,"positions":[{"description":"","duration":"May 2009 Apr 2011 2 years","duration_short":"2 years","end_date":"Apr 2011","start_date":"May 2009","subtitle":"Benefitfocus","title":"Senior Product Consultant"},{"description":"","duration":"Nov 2007 Apr 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2009","start_date":"Nov 2007","subtitle":"Benefitfocus.com","title":"Product Manager"}],"url":"https://www.linkedin.com/company/benefitfocus"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Georgia Institute of Technology","title":"DETECT Project Manager"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"Calorie & Pulse Technologies, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Calorie & Pulse Technologies, LLC","title":"VP Technology"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"The Home Depot","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Buddy McAlister “Jake is the kind of product development person you hope to work with. He is skilled, he is fun to be around and delivers what he commits to. His interpersonal and client interaction skills are the best. Jake has an extrordinary ability to work with multiple types of people and always get the best out of them. Jake is innovative. I saw first hand Jake\'s ability to identify creative,cost effective solutions to difficult problems. He is not just focused on getting the job done but wants to ensure his clients are successful. His positive attitude and ability to deliver results makes him a valuable addition to any product team.”","LinkedIn User “Jake was the leader in an extremely ambitious product launch. His leadership and attention to detail got us through. He followed up on every turn we took as well as the design of the product to make sure that the final product was everything we expected. I would recommend Jake to anyone as I found him to be someone who delivers at all turns.”"]']### Assistant: The agent's job is to coordinate software development initiatives, and today, the agent is reaching out to the user because they need assistance in creating innovative product strategies for a large-scale project. |
### Human: Agent: ['Jathy Garcia', 'Hi-Tech Plumbing & Air is a family owned and operated business specializing in all facets of Plumbing, Air Conditioning & Electrical service & repair. We have been serving the Palm Beach County community for over 22 years. We are fully licensed and insured in the entire state of Florida but we cater primarily to our Palm Beach County clientele, where we can focus on providing personalized, professional, and prompt service. Our goal is to be your one source for all plumbing, septic and AC repairs and installations in your home, business or even your boat. Our Commitment What separates us from our competitors is our personalized service and customer relationships. When you place the initial phone call you are always greeted by our friendly & courteous staff who will answer all your questions and accommodate your needs. We even make sure to give you a courtesy call prior to your service appointment to make sure you know the tech is on the way. You can expect our technicians to be true expert advisors, uniformed and always sure to wear their booties to maintain you worry free of dirty feet. Once work is completed, the technicians make sure the area is cleaned up and our office staff immediately issues a follows up call while the tech is still at your home to make sure you are content & satisfied with everything. Specialties: HVAC repairs, AC Tune ups, Maintenance Agreements, Coil Cleaning, Duct Cleaning, UV Sanitation, Condensers, Air Handler, Generators, Surge Protection, Electrical panels, Lightning, Leak Detection, Hydro Jetting, Drain Cleaning, Camera Inspections, Toilets, Faucets, Tubs, Bathroom Remodels, Water Filtration, Tankless Water Heaters, Tank Type Water Heaters, Moen Flo Smart Water Device, Re-Pipe, Garbage Disposals, Sewer Line Replacements, Water Meter Hookup, Well Pumps, Whole House Filters, Pipes/ fittings & Valve replacement, Basically all YOUR PLUMBING, ELECTRICAL & AC NEEDS.', 'Aka "Your Plumber In A Skirt" at Hi-Tech Plumbing & Air', 'HI-Tech Plumbing & Air', '[{"company":"HI-Tech Plumbing & Air","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"Your #1 Palm Beach County Plumbing & HVAC Company... Serving the Palm Beaches with over 55 years experience!Our Hi-Tech team has been taking care of families from Boca Raton to Jupiter for over 19 years. We\'ve learned that we are only as good as your most recent experience with us. Hi-Tech Plumbing & Air is ready to meet all of your homes plumbing & HVAC repair or remodeling needs. And to exceed your expectations with outstanding customer service.We look forward to the opportunity to put our reputation and experience to work for you.","duration":"Mar 2000 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Mar 2000","subtitle":"HI-Tech Plumbing & Air","title":"Aka \\"Your Plumber In A Skirt\\""}],"url":""}]', '["Michelle O\'Boyle “The sevice we received was wonderful. The workers where all very professional and knowledgeable. They came on time and cleaned up meticulously after themselves and the workmanship was first rate.”","Gary M. Broidis “I have hired Jathy and her company on numerous occasions and would highly recommend Hi-Tech Plumbing to any company or individual seeking a reputable, reliable and professional plumbing company. Thank you for all your great work and integrity.”"]']
User: ['Dan Kelly', 'Specialties: o Leaks Traced And Repaired o All Types Of Repiping Services o Gas Piping Installed And Repaired o Water Piping Installed And Repaired o Underground Water And Drain Piping Installed And Repaired o Anti-Scald Tub And Shower Faucets o Sump Pumps Installed And Serviced o Water Heaters Repaired And Replaced o Annual Plumbing Service Maintenance Agreements o Sewer And Drain Cleaning o Water Conditioning And Filtration o Plus Many More!', 'Owner at Dan Kelly Plumbing ServiceLLC', 'Dan Kelly Plumbing Service', '[{"company":"Dan Kelly Plumbing Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458 For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458","duration":"Sep 2008 - Present 13 years 8 months","duration_short":"13 years 8 months","end_date":"Present","start_date":"Sep 2008","subtitle":"Dan Kelly Plumbing Service","title":"Owner"}],"url":""},{"company":"Kelly Inspection Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing Needs all in one call Dan @ 920-284-1458 For all your plumbing Needs all in one call Dan @ 920-284-1458","duration":"Sep 2007 Mar 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2010","start_date":"Sep 2007","subtitle":"Kelly Inspection Service","title":"Owner"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"Aug 2007 Jul 2008 1 year","duration_short":"1 year","end_date":"Jul 2008","start_date":"Aug 2007","subtitle":"The Home Depot","title":"Master plumber"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"MP Kelly INC","company_id":null,"location":"","positions":[{"description":"This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own","duration":"Jun 1993 Dec 2006 13 years 7 months","duration_short":"13 years 7 months","end_date":"Dec 2006","start_date":"Jun 1993","subtitle":"MP Kelly INC","title":"Lead Plumber"}],"url":""}]', '["Travis Salisbury “I highly recommend Dan for any plumbing needs. He has helped me at my office and at home. He does fantastic, quick work and it is nice that he is so friendly with a smile always on his face. He is very knowledgeable and trustworthy. In fact, when he was at my house fixing a sink/faucet, he took a quick look at all of our plumbing and he found a mistake with our water heater connections that was done by a previous plumber that was actually a health hazard and not up to code. To the untrained eye, we would have never caught it, but Dan caught it right away and fixed it for us. One of the many advantages of using Master Plumber Dan versus the guy around the corner. Thank you, Dan!”","Chris Vitella, CPA “Officially as Dan\'s supervisor, he reported to me at The Home Depot, but due to his knowledge and experience in the plumbing industry, you might think that I reported to him. I consulted him with many phases of the business, from ordering materials, brand recommendation, clinics, customer service, and product knowledge. His willingness to help and teach me helped me to be more successful with running my department. He was always one of the the first people to jump in and help with any task, from putting on clinics to stocking the shelves. Even though we no longer work together, I consult him whenever I have any tough questions about plumbing related knowledge. I would not hesitate to employ him, work for him, or with him in any form of business.”"]']### Assistant: The agent's job is to provide personalized plumbing, electrical, and AC services, while the user is reaching out to the agent because they need assistance with annual plumbing service maintenance agreements and water conditioning and filtration. |
### Human: Agent: ['David Hissrich', 'Accounting professional with extensive experience in all accounting functions and incorporating sound accounting principles and practices throughout the organization. Excellent communication skills with the ability to work well independently and in team settings with individuals of all staff levels and functional backgrounds.Specialties: Financial Statement preparation, account analysis, bank account reconciliations, budget preparation, forecasting, and all general accounting responsibilities and duties. Well versed in Excel and Word. Experienced in several different accounting software including Peoplesoft, Platinum, and Great Plains. Also experienced in creating and writing reports in FRx report writer.', 'Accounting Assistant Manager at Yachiyo of America', 'Yachiyo of America', '[{"company":"Yachiyo of America","company_id":null,"location":null,"positions":[{"description":"","duration":"Apr 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Yachiyo of America","title":"Accounting Assistant Manager"},{"description":"","duration":"Sep 2013 Mar 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2015","start_date":"Sep 2013","subtitle":"Yachiyo of America","title":"Accounting Coordinator"}],"url":""},{"company":"US Yachiyo","company_id":"us-yachiyo","location":"","positions":[{"description":"Managed and maintained fixed asset system including capitalization and depreciation of assets. Perform quarterly fluctuation analysis of all General Ledger accounts for external auditors. Reconcile monthly wire transfer from customer plants with open A/R and A/P. Prepare and file all levels of payroll tax reports. Prepare monthly departmental expense reporting for senior management review. Develop financial reports for faster and more comprehensive reporting. Managed and maintained fixed asset system including capitalization and depreciation of assets. Perform quarterly fluctuation analysis of all General Ledger accounts for external auditors. Reconcile monthly wire transfer from customer plants with open A/R and A/P. Prepare and file all levels of payroll tax reports. Prepare monthly departmental expense reporting for senior management review. Develop financial reports for faster and more comprehensive reporting.","duration":"Nov 2010 Sep 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2013","start_date":"Nov 2010","subtitle":"US Yachiyo","title":"Accounting Coordinator"}],"url":"https://www.linkedin.com/company/us-yachiyo"},{"company":"Accountemps","company_id":"robert-half-international","location":"","positions":[{"description":"Created new General Ledger format for clients use. Created new Balance Sheet and P&L reports that reflect new GL formats. Set up reports in accounting system to provide information for trial balance reporting and account analysis and reconciliations. Assisted in catching up month end closings and created processes for cash and checkbook entries and reconciliations. Created new General Ledger format for clients use. Created new Balance Sheet and P&L reports that reflect new GL formats. Set up reports in accounting system to provide information for trial balance reporting and account analysis and reconciliations. Assisted in catching up month end closings and created processes for cash and checkbook entries and reconciliations.","duration":"Jun 2008 Nov 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2010","start_date":"Jun 2008","subtitle":"Accountemps","title":"Temporary"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Contemporary Services Corporation","company_id":"contemporaryservicescorp","location":"Columbus, Ohio Area","positions":[{"description":"Worked event security at various venues in the Columbus Ohio area. Assisted guests as needed. Worked event security at various venues in the Columbus Ohio area. Assisted guests as needed.","duration":"Sep 2002 Nov 2008 6 years 3 months","duration_short":"6 years 3 months","end_date":"Nov 2008","start_date":"Sep 2002","subtitle":"Contemporary Services Corporation","title":"Security"}],"url":"https://www.linkedin.com/company/contemporaryservicescorp"},{"company":"Drexel Theatres","company_id":null,"location":"","positions":[{"description":"Responsible for all areas of the financial area including month and year end closing and reporting, budgeting, intercompany reporting between 4 theaters, 3 foodservice operations and a management entity. Coordinated with film distributors to ensure accurate and timely reporting of film revenues and payments to the distributors. Improved internal financial reporting capabilities by developing departmental and trend reports. Participated on a leadership team that evaluated and selected new point of sale software. Worked with theatre personnel to bring new POS system on line and to ensure proper interfacing with corporate general ledger system. Supervised small accounting staff.","duration":"Oct 2002 Apr 2008 5 years 7 months","duration_short":"5 years 7 months","end_date":"Apr 2008","start_date":"Oct 2002","subtitle":"Drexel Theatres","title":"Financials Manager"}],"url":""},{"company":"Borden","company_id":"borden","location":"","positions":[{"description":"1997-2001 Assisted in Budget and Forecast preparation. Perform financial analysis for the department and handled special requests from business managers. Assisted in the preparation of tax work papers and other governmental reporting. Maintained product cost information for 15 warehouses. Verified weekly inventory transactions between 3 manufacturing facilities and 15 warehouses. Experienced in monthly and year-end closings. Handled special projects as they occurred. Backup for Systems Accountant when required due to special projects or workload overflow. Participated in the upgrade to PeopleSoft version 7.5.1992-1997 In charge of calculating and paying Broker Commissions and Incentives. Prepared General Ledger entries. Reconciled General Ledger accounts. Assisted in converting our Commission system to run from a SAP format. Worked with other personnel, within my department, as well as with other companies, to resolve any payment discrepancies.","duration":"Apr 1992 Dec 2001 9 years 9 months","duration_short":"9 years 9 months","end_date":"Dec 2001","start_date":"Apr 1992","subtitle":"Borden","title":"Finanacial Analyst"}],"url":"https://www.linkedin.com/company/borden"},{"company":"Foot Locker","company_id":"footlocker","location":"","positions":[{"description":"Responsible for cooperatively directing all the operational, financial, promotional and administrative efforts of retail footwear stores. Successfully served in Athens, Zanesville and Columbus, Ohio stores with manpower accountability for inside sales associates. Knowledgeable and experienced in product merchandising, stock/inventory management, cash management, and work flow management. Recognized for skills in new business development, customer needs analysis, and problem resolution. Responsible for cooperatively directing all the operational, financial, promotional and administrative efforts of retail footwear stores. Successfully served in Athens, Zanesville and Columbus, Ohio stores with manpower accountability for inside sales associates. Knowledgeable and experienced in product merchandising, stock/inventory management, cash management, and work flow management. Recognized for skills in new business development, customer needs analysis, and problem resolution.","duration":"Nov 1988 Mar 1991 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 1991","start_date":"Nov 1988","subtitle":"Foot Locker","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/footlocker"}]', '["Kathy Frank “David has been a highly valued asset for our company since 2005. Because of his careful attention to details, willingness to take on responsibility and learn new tasks, he has saved us money and headaches many times over in accounting and technology. Moreover, David is loyal to the company and is very well liked by his fellow employees. I highly recommend this employee to anyone needing an accounting manager or just a loyal accountant on staff. I would love to rehire David Hissrich.”","Kimberly McGinnis “It was a pleasure to work with David. He was dependable and hard working and a great team member. David was always willing to help the team when needed. He has a wonderful work ethic and would be a great asset to any team or company.”"]']
User: ['Karl Nygard', 'I provide leadership and vision to the finance and accounting functions. This includes process re-engineering, finance & accounting systems, and strategic planning. I leverage my technical background with my business and process knowledge to find elegant solutions to financial management problems.Specialties: Finance & Accounting leadership, Corporate Performance Management, project management, business & competitive strategy, and client relationships.', 'Finance Manager, Finance and Business Operations at King County', 'King County', '[{"company":"King County","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"King County","title":"Finance Manager, Finance and Business Operations"}],"url":""}]', '["“Karl is a very supportive and dependable manager. He is very knowledgeable about his field and provide clear guidelines. Excellent internal and external customer services. It was great to work for Karl.”","“Karl ensures open communication and staff camaraderie, readily shared his expert knowledge in Cognos to help train staff, and created a culture of mutual trust in both the performance and duties assigned to the group. Very client orientated, working both with internal and external clients to better understand their needs, as well as the best way to present, and adjust complex financial information in a format readily understandable to the level of audience. Karl brings out the best in people; he deals with problems head on and identifies opportunities to maximize improvements and success of the company.”"]']### Assistant: The agent's job is to provide leadership and vision to the finance and accounting functions, while the user is reaching out to the agent because they need assistance with process re-engineering and strategic planning for financial management problems. |
### Human: Agent: ['Jon Matteson', '813-215-6767 Over 20 years of professional sales and commercial & residential construction.', 'Area Sales Manager at Construction Mechanics Inc.', 'Construction Mechanics Inc.', '[{"company":"Construction Mechanics Inc.","company_id":"construction-mechanics","industry":"Staffing and Recruiting","location":"Greater Tampa Bay Area","positions":[{"description":"Driving sales and Florida operations for a premier provider of skilled tradesmen on an as-needed or per-project basis. Specializing in commercial & industrial electrical, mechanical, plumbing, millwright, carpentry, welders, fitters, etc. \\"Quality is never an accident it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” Driving sales and Florida operations for a premier provider of skilled tradesmen on an as-needed or per-project basis. Specializing in commercial & industrial electrical, mechanical, plumbing, millwright, carpentry, welders, fitters, etc. \\"Quality is never an accident it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”","duration":"Mar 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Construction Mechanics Inc.","title":"Area Sales Manager"}],"url":"https://www.linkedin.com/company/construction-mechanics"},{"company":"M&M Contracting, LLC","company_id":"m-m-contracting-llc","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"General contracting for commercial and residential projects. General contracting for commercial and residential projects.","duration":"Sep 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Sep 2018","subtitle":"M&M Contracting, LLC","title":"VP of Operations"}],"url":"https://www.linkedin.com/company/m-m-contracting-llc"},{"company":"Construction Labor Contractors","company_id":"power-labor-contractors","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Covering Florida\'s west coast from Citrus county south including Tampa & Lakeland, south to Ft. Myers.Since 1997 Construction Labor Contractors (CLC) has been reducing headaches for construction contractors and industrial project managers by providing skilled construction workers, flexible skilled labor and HR management. With leased construction labor staffing from CLC, life gets a lot more workable. CLC WorkForce provides skilled, experienced construction workers on demand for industrial project managers and construction contractors. CLC FlexForce provides flexible, skilled construction workers to even out workflow surges up and down times. You can plan projects without worrying about construction labor layoffs or staffing up. One of our construction staffing solutions will work for you – talk with us to decide which construction labor staffing option will work best in your construction project. Behind each is more than a decade of Construction Labor Contractors experience in hiring the best skilled labor, HR expertise in construction workforces of all sizes, and problem-solving for our customers.","duration":"Dec 2015 Feb 2018 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2018","start_date":"Dec 2015","subtitle":"Construction Labor Contractors","title":"Field Representative"}],"url":"https://www.linkedin.com/company/power-labor-contractors"},{"company":"Mardale Specialties Direct Inc.","company_id":"mardale-specialties-direct-inc","location":"Clearwater, FL","positions":[{"description":"Mardale Specialties Direct, Inc. is a wholly owned subsidiary of ITR Industries, a top tier manufacturer of architectural specialty products for commercial construction. This subcontractor provides division 10 services for new commercial construction throughout Florida.Responsible for territory growth throughout central Florida by developing innovative sales and marketing strategies to achieve monthly, quarterly, and annual goals. Frequently meets with large scale commercial general contractors to offer services and drive business.• Ranked #1 in sales throughout 13 territories for first quarter 2013 (with no prior knowledge of the industry).• Grew territory nearly 40% in first year alone.• Given additional territory including Tampa south to Ft Meyers for exemplary performance.• Negotiated and closed one of this branch’s largest jobs, Cabana Bay Hotel in Orlando.• Continuously develops strong relationships with major Florida commercial contractors including Skanska, Manhattan Construction, Turner, Barton Malow, and many others.","duration":"Dec 2012 Nov 2015 3 years","duration_short":"3 years","end_date":"Nov 2015","start_date":"Dec 2012","subtitle":"Mardale Specialties Direct Inc.","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/mardale-specialties-direct-inc"},{"company":"Galileo Group llc","company_id":"galileo-group-llc","location":"","positions":[{"description":"Galileo Group llc is headquartered in Clearwater, FL and specializes in medical device executive consulting. Our functional business spans over a variety of segments including helping emerging entities find partners for contract manufacturing, executive coaching & recruiting, and helping entities commercialize new products through providing assistance with complex technical filings (510K, PMA, CE Mark, etc.) Within the realm of executive staffing/placement I focus on executive management, manufacturing/operations, sales & marketing, quality & regulatory, and any other position within the medical device vertical market. This includes both OEM and medical device contract manufacturing.","duration":"May 2009 Dec 2012 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2012","start_date":"May 2009","subtitle":"Galileo Group llc","title":"Director / Medical Device Specialist"}],"url":"https://www.linkedin.com/company/galileo-group-llc"},{"company":"Apollo Executive Search","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2003 May 2009 6 years 4 months","duration_short":"6 years 4 months","end_date":"May 2009","start_date":"Feb 2003","subtitle":"Apollo Executive Search","title":"Managing Partner / Medical Device Specialist"}],"url":""},{"company":"J. Morrissey & Company","company_id":"jmorrisseycompany","location":"","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"J. Morrissey & Company","title":"Recruiter"}],"url":"https://www.linkedin.com/company/jmorrisseycompany"}]', '["Masood K. “Jon is an excellent Executive recruiter in Medical Device Industry he takes his time understanding the needs of organization, hiring manager, and company’s culture and look for a resource that brings expertise and personality to fulfill requirements and desires. Jon performs a detailed screening on candidate through long multiple sessions of dialogue and would not present to his clients unless he is fully satisfied. Over all Jon is a well-established and astute professional search consultant. Jon has an innate ability to read the client\'s needs, then seek and solve the recruiting challenge with a sterling candidate. His consultative skills position him with clients as a trusted advisor. I will always trust in his judgment, candor and foresight. I highly recommend Jon Matteson.”","Shawn S. “Jon is truly an inspiration to the Staffing Industry!! He maintains a Positive Mental Attitude while always providing First Rate Effort and Results! Whether it be training internal employees or dealing with C Level executives of clients/companies; Jon Delivers! He\'s a Man that embraces Ethics!!””"]']
User: ['Jamarveya (Davis) Bazzell', 'Highlights Accounts Receivable Collections Reconciliation Credit Analyst Billing Cash application Month end close Payroll HR Benefits and Administration Software NetSuite Sales Force SAP TRUX JD Edwards MS Office – Word, Excel, Outlook ACCPAC Ceridian', 'Accounts Receivable Analyst', 'Purchasing Power', '[{"company":"Purchasing Power","company_id":"purchasing-power","industry":"Financial Services","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Aug 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Purchasing Power","title":"Accounts Receivable Analyst"}],"url":"https://www.linkedin.com/company/purchasing-power"},{"company":"6 Degrees Group (Westrock)","company_id":"6-degrees-group","location":"Norcross, Georgia, United States","positions":[{"description":"• Maintain Portfolio of $2.5 million which included confirmation and collection of payments, Provide Manager Details of 60+ and 180+ Monthly, understanding of all customers in portfolio, identify and explain the status and risk of the Credit Oversold Accounts, identify and explain Top 25 Credit Accounts, identify and explain the Top Accounts Monthly (or as needed).• Research, validate, and resolve all invoice disputes, short pays and deductions.• Maintain up to date status of the A/R health for each account in portfolio• Communicate with business unit personnel and establish internal relationships • Maintain unapplied cash case load by applying cash accurately and timely along with providing monthly status of unapplied cash in each customer account• Request remittance support from customers when necessary.• Obtain and provide invoice copies and Customer Aging Statements as requested• Provide excellent customer service to internal and external customers","duration":"Oct 2019 Dec 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2020","start_date":"Oct 2019","subtitle":"6 Degrees Group (Westrock)","title":"Settlement Specialist - AR"}],"url":"https://www.linkedin.com/company/6-degrees-group"},{"company":"Self employed","company_id":"us-security-associates","location":"Roswell, Georgia","positions":[{"description":"• Research billing and customer disputes and inquiries.• Process adjustments timely and accurately.• Research customer payments, including account reconciliation and analysis.• Conduct daily discussions with multiple internal organizations responsible for direct collections.• Create aging reports, statements, and correspondence for customer delivery.• Enter detailed notes on collection status into accounts receivable system.• Perform special assignments/projects as required.• Perform miscellaneous job duties as requested.","duration":"May 2018 Jun 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2019","start_date":"May 2018","subtitle":"Self employed","title":"Accounts Receivable Specialist"}],"url":"https://www.linkedin.com/company/us-security-associates"},{"company":"The Intersect Group","company_id":null,"location":"Sandy Springs, Georgia","positions":[{"description":"• Reviewing Aged AR report daily and contacting clients regarding their past due balances, working with clients on reconciling balances and determining pay down dates on aged invoices.• Researching remittance variances• Notifying Client Managers when unable to get attention of client through AP contacts• Tracking and reporting collection efforts, issues and reasons for delayed payment on shared report• Creating adjustment timesheets to correct or revise invoices, Submitting Credit Memo and write off requests• Monitoring Accounting Team inbox once a week• Applying cash receipts to invoices and Researching unidentified payments• Reviewing unapproved time reports and contacting relevant Client Managers to obtain approvals• Uploading invoices to portals and Sending out “First Invoice Confirmations” to new clients• Creating ad hoc reconciliations and AR reports","duration":"Apr 2018 May 2018 2 months","duration_short":"2 months","end_date":"May 2018","start_date":"Apr 2018","subtitle":"The Intersect Group","title":"AR & Collections Analyst"}],"url":""},{"company":"Brightree","company_id":"brightree","location":"Lawrenceville, GA","positions":[{"description":"• Contacted customers via phone and email regarding past due balances while developing lasting working relationships.• Account reconciliations, cash reconciliations, short payments, credit memos. • Prepared accounts for third party collections.• Processed accounts for Change of Ownerships and bankruptcies. • Contacted customers via phone and email regarding past due balances while developing lasting working relationships.• Account reconciliations, cash reconciliations, short payments, credit memos. • Prepared accounts for third party collections.• Processed accounts for Change of Ownerships and bankruptcies.","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"Brightree","title":"Accounts Receivable Specialist"}],"url":"https://www.linkedin.com/company/brightree"},{"company":"Pratt Industries","company_id":"pratt-industries","location":"Conyers, GA","positions":[{"description":"• Managed a portfolio of over $80M while developing and maintaining customer, plant and sales relationships.• Reconciled accounts for deductions, credit memos, short payments, and negotiated payments necessary to clear accounts.• Analyzed credit worthiness for new and existing customers.• Completed monthly billing in TRUX • Managed a portfolio of over $80M while developing and maintaining customer, plant and sales relationships.• Reconciled accounts for deductions, credit memos, short payments, and negotiated payments necessary to clear accounts.• Analyzed credit worthiness for new and existing customers.• Completed monthly billing in TRUX","duration":"Oct 2012 Jun 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2015","start_date":"Oct 2012","subtitle":"Pratt Industries","title":"Credit And Collections"}],"url":"https://www.linkedin.com/company/pratt-industries"},{"company":"Rock-Tenn Company","company_id":"rock-tenn-company","location":"Duluth, GA","positions":[{"description":"• While building and maintaining relationships with customers, plants, and management, managed a portfolio of over $10M maintaining 93% current accounts.• Researched deductions, credit memos, slow pays and renegotiated terms as needed with customers.• Worked with sales on improving customer payments, collection activity and customer knowledge of payment terms, billing and collection policies.• Contacted customers by phone or email to advised of delinquent status of accounts and negotiation of payments.• Collected information for sales and management for account credit holds• Provided customer documentation such as statements, proof of deliveries or bill of ladings.","duration":"Aug 2011 Aug 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2012","start_date":"Aug 2011","subtitle":"Rock-Tenn Company","title":"Collection Specialist"}],"url":"https://www.linkedin.com/company/rock-tenn-company"},{"company":"LKQ Corporation, Inc","company_id":null,"location":"","positions":[{"description":"Managed, trained and developed office of three accounting clerks - payables, receivables, and credit writer.Managed all accounting functions including cash posting, credit line approvals through Dun and Bradstreet, reconciled accounts for billing errors or misapplied payments, and collections. Also worked closely with salesmen and management to correct billing errors and resolve account problems including credits not given.Reduced over 90 past due receivable balances to zero and prepared weekly and monthly accounts receivable reports, including collection reports.Worked closely with an outside collection agency for accounts needing additional collection efforts.Reconciled and balanced company checkbook and petty cash accounts and daily receivable spreadsheet, all month-end reports and spreadsheets for Regional Accounting Center, and audited aging reports, general ledger entries, bank statements and balance sheet accounts.PayrollProcessed bi-weekly payroll for 100 employees through the Stromberg system and maintained vacation/personal time for all employees. Also processed commissions for salesmen and drivers.Maintained personnel files for current and terminated employees, processed new hire and termination paperwork, including direct deposit, 401k, insurance forms, and garnishments.Recruited temporary and permanent employees for open positions; coordinated background checks and drug screens for potential new hires and random drug screens for permanent employees along with employment verifications.Maintained documentation for Workman\'s Compensation cases; coordinated doctor visits for employees hurt on the job. Also maintained OSHA reports and filings.","duration":"Feb 2004 Sep 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2008","start_date":"Feb 2004","subtitle":"LKQ Corporation, Inc","title":"Office Manager/Payroll Administrator"}],"url":""},{"company":"Waste Management, Inc","company_id":null,"location":"","positions":[{"description":"Reconciled and resolved differences between accounts receivable aging balances and customers recorded balances for a portfolio of over $1 million.Reconciled general ledger accounts for account receivable, allowances for doubtful accounts and deferred revenue accounts.Prepared weekly and monthly accounts receivable aging and collection status reports.Saved company over $50,000 in write offs. Reconciled and resolved differences between accounts receivable aging balances and customers recorded balances for a portfolio of over $1 million.Reconciled general ledger accounts for account receivable, allowances for doubtful accounts and deferred revenue accounts.Prepared weekly and monthly accounts receivable aging and collection status reports.Saved company over $50,000 in write offs.","duration":"Jun 2003 Feb 2004 9 months","duration_short":"9 months","end_date":"Feb 2004","start_date":"Jun 2003","subtitle":"Waste Management, Inc","title":"Accounts Receivable Collections Specialist"}],"url":""},{"company":"CitiCapital Commercial Corporation","company_id":null,"location":"","positions":[{"description":"Managed commercial collections portfolios consisting of over $20 million.Reconciled customer accounts including misapplied payments, late charges, reviewed and processed account extensions, reschedules, and due date changes.Managed customer concerns regarding payoffs, account balances, credit references, amortizations, and interest paid on accounts; also coordinated with outside agencies for repossessions and bankruptcy pick-ups. Managed commercial collections portfolios consisting of over $20 million.Reconciled customer accounts including misapplied payments, late charges, reviewed and processed account extensions, reschedules, and due date changes.Managed customer concerns regarding payoffs, account balances, credit references, amortizations, and interest paid on accounts; also coordinated with outside agencies for repossessions and bankruptcy pick-ups.","duration":"Jan 2001 Jun 2002 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2002","start_date":"Jan 2001","subtitle":"CitiCapital Commercial Corporation","title":"Account Resolution Specialist"}],"url":""},{"company":"Lason, Inc. (formerly M R Technologies, Inc","company_id":null,"location":"","positions":[{"description":"Microfiche and Direct Mail Company)Accounts Receivable Collections/payroll AssistantManaged full cycle accounts receivable functions for six divisions including posting cash, debit/credit notes and miscellaneous cash to customers\' accounts.Reconciled and audited aging reports, general ledger entries, bank statements and balance sheet accounts.Prepared accounts receivable, cash, sales, and collection reports for month end and year end reporting.Obtained and calculated hourly and salaried time sheets for six divisions, keyed timesheets and personnel updates into payroll system (Ceridian), garnishments, sick and vacation time, and payroll journal entries for over 200 employees.Worked closely with billing personnel and management to resolve problem receivables including reducing company-wide delinquency by 90% reducing A/R aging from an average of 95 days to 35 days in one year.Saved company from a $200,000 write off and deposited cash in excess of $500,000 in one day.1999 Employee of the Year and Co-Winner of the 1st Quarter of 2000 Collections Contest.Accounts payable AdministratorManaged full cycle accounts payable functions for six divisions including coding invoices with general ledger accounts, managed petty cash account, processed expense reports, manual checks and processed weekly check run.Prepared monthly A/P reports, accruals and inventory for month end and year end reporting. Calculated and filed 1099 reports, maintained purchase order books and A/P files.Researched and resolved A/P invoice and statement problems with department managers and vendors.Billing AdministratorManaged full cycle billing for two divisions including statement printing and mailing.Calculated sales commissions, customer credit/debits and worked with management to resolve billing issues.Prepared month end billing reports and managed daily cash deposits.Trained and supervised a staff of three.","duration":"Aug 1994 Dec 2000 6 years 5 months","duration_short":"6 years 5 months","end_date":"Dec 2000","start_date":"Aug 1994","subtitle":"Lason, Inc. (formerly M R Technologies, Inc","title":"Accounts Receivable/Collections Specialist"}],"url":""}]', '["Tiereni Wright “Jamarveya was a joy to work with. Her amiable social style worked well in a team environment, and she was able to adapt to change.”","Dexter Shillow “Jamarveya is a detail oriented collections professional. While with RockTenn Company she did an excellent job of managing all accounts within her portfolio and established good working relationships with her customers, associates, and others within the company. Jamarveya is a solid performer who would be considered an asset in any organization.”"]']### Assistant: The agent's job is to drive sales and manage operations for a premier provider of skilled tradesmen, while the user is reaching out to the agent because they need assistance with resolving past due balances and improving their accounts receivable collections process. |
### Human: Agent: ['Terra Seidule', 'As a CLIENT SERVICES DIRECTOR at TTR, The Tax Research Company: *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* TTR TAX ANSWERS, TAX RATES, TAX EXPERTS, and TAX AUTOMATION I can honestly say that TTR is the best way to get tax right for tax professionals. TTR is a tax research website that makes the research process faster and simpler. With taxAnswers, taxLaws and rightRates, your team will have every tool they need on one platform. We provide a simple yes or no tax answer for every product bought or sold, and have tax rates down to even the latitude/longitude! TTR is sales tax, use tax and transaction tax rates, tax charts, forms, product mapping, exemption certificates, explanations, laws, tax matrices, tax answers, advanced search, custom research, and is fast, accurate, researched, current, quick, smart, and supported. *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* EXEMPTION CERTIFICATE MANAGEMENT SYSTEM -- TTR’s Exemption Certificate Management System (ECMS) is much more than simple storage and retrieval of exemption certificates. ECMS’s proprietary Artificial Intelligence (AI) is the only system that actually “validates” exemption certificates before they get stored in ECMS. ECMS’s proprietary AI looks at over 80 legal requirements and validation steps to ensure that every certificate is valid. ECMS has another industry first: Certificate Selection Assistant (CSA). This part of ECMS’s AI smartly gathers information to make sure the correct exemption certificate is selected in the first place. ECMS also boasts the most complete library of available exemption certificates of any provider, including all local and special exemption certificates. *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* As a LIFE COACH: My goal is to help others as best I can and make the world a better and friendlier place to live in. I help the able person become more able! Whether it’s problems with stress, self-doubt, insecurity, communication, unhappiness, financial stress, family, or problems at work I can direct you to workable and effective methods to change it. I focus on positive personal change for celebrities, business owners, influencers, hard-working professionals, artists, scientists, parents, and teachers to help them lead a better life, get along better in the world, and achieve their goals so they can go out and make a difference. Something CAN be done about any situation. I will talk to anyone about anything for you. As an FINE ARTIST: An artist of many mediums, I enjoy providing commissioned work to private collectors throughout the world.', 'Sales tax answers, tax exemption certificate software/services, sales tax refunds, business licenses software/services, sales tax automation.', 'TTR', '[{"company":"TTR","company_id":"transaction-tax-resources-inc-","industry":"Financial Services","location":null,"positions":[{"description":"I love my job at TTR, the Tax Research Company. Focus on Sales and Use Tax, Transaction Tax, and Telecom Tax Solutions for transaction tax professionals, including many Fortune 1000 and Global 1000 clients. I maintain a focus on client relationships from initial contact through delivery and support. Client care, training, support and 5-star service through every step of the relationship and through post-project. I am skilled at managing complex proposals, being patient, and finding the solution exactly right for each client\'s particular needs. I approach projects through the lens of understanding the client\'s business, goals, and objectives. The goal is to become a go-to partner and to be an invaluable resource to my clients through rapport, consultation, speedy service, and delivery. I believe honesty, care, ethics, and real-problem solving are the most important points of my job!I sit on the advisory council for new developmental items and industry feedback initiatives.Contact me anytime for anything!","duration":"Jan 2014 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Jan 2014","subtitle":"TTR","title":"Director Client Services"},{"description":"Administrative sales assistant, client sales, training, support.","duration":"Jul 2010 Jan 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2014","start_date":"Jul 2010","subtitle":"Transaction Tax Resources, Inc.","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/transaction-tax-resources-inc-"},{"company":"Terra Seidule Fine Art","company_id":null,"location":"Clearwater, Florida","positions":[{"description":"","duration":"Jul 2003 - Present 18 years 10 months","duration_short":"18 years 10 months","end_date":"Present","start_date":"Jul 2003","subtitle":"Terra Seidule Fine Art","title":"Fine Artist and Painter"}],"url":""},{"company":"Self Employed","company_id":"indpendent-contractor","location":"Clearwater, Florida","positions":[{"description":"I help the able person become more able! Whether it’s problems with stress, self-doubt, insecurity, communication, unhappiness, financial stress, family, or problems at work I can direct you to workable and effective methods to change it.I focus on positive personal change for celebrities, business owners, influencers, hard-working professionals, artists, scientists, parents, teachers, and many others to help them lead a better life, get along better in the world, and achieve their goals so they can go out and make a difference. I can help guide you to solutions to be more focused, relieve stress, know how to learn, recover with relief from accidents and illness, organize for success, and much more. Something CAN be done about it.I will talk to anyone about anything for you.","duration":"2003 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2003","subtitle":"Self Employed","title":"Certified Life Coach - Hubbard Recognized Scientologist"}],"url":"https://www.linkedin.com/company/indpendent-contractor"},{"company":"Hubbard College of Improvement","company_id":null,"location":"Tampa, FL","positions":[{"description":"","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Hubbard College of Improvement","title":"Field Referrals Officer"}],"url":""},{"company":"Seidule & Associates","company_id":null,"location":"Roswell, GA","positions":[{"description":"Held two positions at the office. 1. Managed the property, cleaning, catering, client scheduling, reception, events, promotion, marketing, direct new client contact and introductory book sales. 2. Performed tutoring and introductory pastoral counseling for individuals to help them become more confident, happy. and ethical, as well as more readily recover with relief from accidents and illness, Held two positions at the office. 1. Managed the property, cleaning, catering, client scheduling, reception, events, promotion, marketing, direct new client contact and introductory book sales. 2. Performed tutoring and introductory pastoral counseling for individuals to help them become more confident, happy. and ethical, as well as more readily recover with relief from accidents and illness,","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"Seidule & Associates","title":"Counselor, Office Manager"}],"url":""},{"company":"CHURCH OF SCIENTOLOGY FLAG SERVICE ORGANIZATION INC","company_id":"church-of-scientology-flag-service-organization-inc","location":"","positions":[{"description":"With skill building and apprenticeships in everything from Construction to Catering, Cleaning and Filmmaking, Management and Organization, to Education, Tutoring, and even Demolition, I did it! Great experience and probably my favorite job of all time. With skill building and apprenticeships in everything from Construction to Catering, Cleaning and Filmmaking, Management and Organization, to Education, Tutoring, and even Demolition, I did it! Great experience and probably my favorite job of all time.","duration":"Aug 2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"Aug 2000","subtitle":"CHURCH OF SCIENTOLOGY FLAG SERVICE ORGANIZATION INC","title":"Apprentice"}],"url":"https://www.linkedin.com/company/church-of-scientology-flag-service-organization-inc"}]', '["Peter Correia “I had the pleasure of working Terra when I was the Tax Director for Globalstar, Inc. Terra and the entire TTR team were incredible with their knowledge and timely delivery of research that was needed for an ever evolving telecommunications industry. I could always count on Terra and the TTR team during my time at Globalstar and even though I changed jobs, I know I still can count on Terra to answer my questions and be a resource. I truly appreciate her hard work to get the right answer and to be someone you can always count on. ”","Christine Ramos “Terra is great to work with. She is always very responsive to all of my needs or special requests. She is extremely professional and willing to go the extra mile for her clients. She is great at keeping us informed about new products that would help us in our tax research. Her knowledge of the TTR product offerings is great and if she cannot answer your question she finds the right person who can and in a very timely manor. I would highly recommend you work with her.”"]']
User: ['David Tucker', 'I started ICT programming in1984 at Datapoint, then Tekenkron Infoswitch, and finally at TTA. At TTA I later became a group leader and then production manager. In 2007 I along with four longtime coworkers purchased TTA. My responsibility now is sales and business side of TTA. My goal is to continue to grow the quality test services TTA is know for. Specialties: ICT Engineering, DFT Support, Boundary Scan.', 'President of Test Technology Associates', 'Test Technology Associates', '[{"company":"Test Technology Associates","company_id":"test-technology-associates","industry":"Appliances, Electrical, and Electronics Manufacturing","location":null,"positions":[{"description":"TTA provides ICT solutions for Agilent 3070, GenRad 228x, and Teradyne UltraPin Teststation platforms.","duration":"May 2007 - Present 14 years 7 months","duration_short":"14 years 7 months","end_date":"Present","start_date":"May 2007","subtitle":"Test Technology Associates","title":"President"},{"description":"","duration":"Mar 1989 Apr 2007 18 years 2 months","duration_short":"18 years 2 months","end_date":"Apr 2007","start_date":"Mar 1989","subtitle":"Test Technology Associates","title":"Test Engineer"}],"url":"https://www.linkedin.com/company/test-technology-associates"},{"company":"Teknekron Infoswitch","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1985 Mar 1989 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 1989","start_date":"Nov 1985","subtitle":"Teknekron Infoswitch","title":"Test Engineer"}],"url":""},{"company":"Datapoint","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1981 Nov 1985 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 1985","start_date":"Oct 1981","subtitle":"Datapoint","title":"ICT Developer"}],"url":""}]', '["Cherie Myers “Dave is such a pleasure to work with when it comes to board level testing. He can easily converse and share the information into concise, understandable terms. He\'s very responsive when we need boards turned quickly. An expert and a professional all roled into a personable package!”","LinkedIn User “Dave and I have had a fairly symbiotic relationship over our past year of ICT projects together,. In every situation, he exemplifies the expert communicator and is very meticulous (the paramount quality in our industry). Not only is Dave a stand-up guy and dedicated team player, but he also displays expert knowledge of his field on a regular basis. A call from Mr. Tucker is always a highlight of my work day; I can recommend his services with zero hesitation.”"]']### Assistant: The agent's job is to provide ICT solutions and test services for various platforms. Today, the agent is reaching out to the user because they need to discuss collaboration opportunities in implementing boundary scan technology for improved testing processes. |
### Human: Agent: ['Shawnda McAlister', 'Experienced Senior Human Resources Generalist with a demonstrated history of working in the hospital & health care industry. Strong human resources professional skilled in On boarding, Employee Relations, U.S. Family and Medical Leave Act (FMLA), I-9 Compliance, and Healthcare.', 'HR Manager at Reliant Rehabilitation', 'Reliant Rehabilitation', '[{"company":"Reliant Rehabilitation","company_id":"reliant-rehabilitation","industry":"Medical Practices","location":"Plano, TX","positions":[{"description":"* Provide strategic HR consultation, analysis and perspective on organizational matters to ensure people alignment with business needs and objectives* Partner with managers in the business to anticipate and provide support to respective functional areas within HR* Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and internal process flows.* Oversees day-to-day maintenance of the HRIS system as required, ensuring accuracy and timeliness* Provides reporting on HR metrics and develops policy and program recommendations based on HR analytics* Provide operational HR consultation and support to management* Builds collaborative relationships, within the department and amongst others across the company, leading through change management* Continually assess business needs and identify areas where process improvements will ensure customer expectations are met or exceeded by enhancing system capability and performance* Analyzes, reviews and updates current business processes with pest practices using HRIS software* Manages and maintains assigned HR systems, including security, optimization, upgrades, enhancement opportunities and projects related to system functionality and operability, interfaces and related processes* Assists team with escalations from management and employees in the field* Primary point of contact with various vendors to oversee day-to-day functionality and operation* Ability to design, execute and organize multiple projects at any given time * Takes a lead within the department to challenge effectiveness and efficiencies by applying a continuous improvement mindset to drive process and procedure improvements","duration":"Jul 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2017","subtitle":"Reliant Rehabilitation","title":"HR Manager"}],"url":"https://www.linkedin.com/company/reliant-rehabilitation"},{"company":"Next Health USA","company_id":"next-health-usa","location":"","positions":[{"description":"*Provides initial support and additional follow-up to Company employees for all HR related inquiries. Support areas including, but not limited to: Benefits, Recruitment, Compensation, HRIS, Worker’s Compensation, Training, etc.*Responsible for onboarding new hires by coordinating, processing new hire paperwork and entering employment data into HRIS system paperwork.*Interprets and explain human resources policies and procedures to employees.*Analyzes trends and metrics to develop solutions, programs and policies*Identifies roadblocks to team and department goals and objectives and partners with leadership to resolve and/or address*Develop and maintain process maps and standard operating procedures of the HR Services team*Develop and maintain organizational charts of the department and company as needed","duration":"Jun 2015 Jun 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2017","start_date":"Jun 2015","subtitle":"Next Health USA","title":"Sr HR Generalist"}],"url":"https://www.linkedin.com/company/next-health-usa"},{"company":"Epic Health Services, Inc.","company_id":"epic-health-services-inc-","location":"","positions":[{"description":"* Provided HR Policy guidance and interpretation to supervisors and managers* Process and handle all FMLA/LOA for employees out on leave * Support around 700 employees with questions regarding FMLA, benefits, company policies, etc.*Coordinated and partnered with benefit vendors regarding employee benefit issues* Process COBRA enrollments with multiple vendors to ensure coverage for prior employees * Track therapist licensure for credentialing purposes so they are in compliance with the State Licensing boards for (OT, PT and Speech)* Completed full on-boarding process of bringing on a new employee, including: verifying drug screen and TB tests were completed and clear, gathering additional new hire paperwork and entering the employees into the ExponentHR payroll system* Partnered with Managers to complete EAN’s for terminations, salary and job changes* Verified and approved license reimbursement expenses for therapists along with handling all student loan/tuition reimbursement payouts* Managed unemployment claims and participated in telephone hearings on the company’s behalf* Administered and tracked Workers Compensation claims and partnered with the WC vendor regarding payments, etc.","duration":"Apr 2011 May 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2015","start_date":"Apr 2011","subtitle":"Epic Health Services, Inc.","title":"HR Generalist"}],"url":"https://www.linkedin.com/company/epic-health-services-inc-"},{"company":"Medical Edge","company_id":"medical-edge","location":"","positions":[{"description":"* Key Leader in the design and implementation of the Lawson Human Capital Management System and Kronos Timekeeping system; from the sales process to conversation and “go-live” responsible for the day to day management of the all staff, training, and process management of the project. * Mentored and Coached our management team regarding federal and state laws when handling employee relation issues; in addition to partnering with the management team in counseling, progressive discipline, and terminations of their staff.* Proactively planned and managed the budgeting process for the 2008, 2009 & 2010 years. * Represent a sincere commitment to building cooperation through credibility, expertise, and influence of colleagues and staff as well as generate excitement, enthusiasm to the organization’s mission and goals* Established the processes for all employee data received by all departments within HR; evaluated and created efficiencies through timeliness of processing and effectively management of staff that enables the department to keep FTE costs to a minimum.* Assisted in the on-boarding process of bringing a new clinic on, including: getting all paperwork from Director of Operations, entering those employees in Ceridian, following up to make sure all employees received their first pay check, traveling out to the clinic on their go live date for support* Worked as a strategic partner with executive management to revise and improve the multi entity handbook which serves as the “backbone” of company operations. * Led the team to evaluate and implement a new extensive 3 tiered process for comprehensive background screening of all employees to included; physician partners. * Special project included creating Return on Investment (ROI) presentation comparing the Ceridian Enterprise system and Lawson Human Capital Management system, resulting in approval from the Board of Directors to purchase and implement the 1.5 million dollar Lawson HCM System","duration":"Feb 2006 Jan 2011 5 years","duration_short":"5 years","end_date":"Jan 2011","start_date":"Feb 2006","subtitle":"Medical Edge","title":"Sr. HR Manager"}],"url":"https://www.linkedin.com/company/medical-edge"},{"company":"Tenet Healthcare","company_id":"tenet-healthcare","location":"","positions":[{"description":"* Supported 450 employees (250 nationwide) with questions regarding FMLA, benefits, company ploices, payroll, etc.* Used Human Resource Management Software (HRMS) to look up information on employees* Created personnel change notice forms to reimburse employees for fitness clubs and tuition, transfers, etc. and sent to our payroll and Accounts Payable department in CA* Created badges and filled out employee I-9\'s * Coordinated the yearly ethics class that employees are required to take, tracked ethics to make sure all employees attended* Co-facilitated New Hire Orientation for 10-15 employees once a month* Assisted Human Resources Director and Generalist with special projects * Organized a process for our New Orleans employees from Hurricane Katrina to receive their payroll checks and relocation money* Updated monthly employee bonus spreadsheet to ensure employees were paid their correct bonus amount* Coached the management team on the Tenet payroll process to ensure accuracy and timeliness of payroll processing* Tracked employee FMLA/LOA and mailed out letters that notified employees of the information we needed/had and also let them know how they would be compensated while out on leave* Organized our semi-annual company blood drive with the American Red Cross* Scheduled our employee benefit fair so employees could get information on their benefits for open enrollment* Coordinated with payroll on sending employee’s time sheets, address changes, w-4’s, employee garnishment paperwork, etc.","duration":"Aug 2004 Feb 2006 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2006","start_date":"Aug 2004","subtitle":"Tenet Healthcare","title":"HR Assistant"}],"url":"https://www.linkedin.com/company/tenet-healthcare"}]', '["Toni A. Gates “I have had the wonderful opportunity to work with Shawnda at two different companies during my career. Shawnda is a highly intelligent and capable senior contributor to any HR team. Shawnda has a natural analytical ability to think through processes and organize information in a way that is clear and effective when using data to make decisions. She is a tremendous asset to the team and has a positive attitude when driving to creating processes and solutions for the back office HR functions. ”","Tim Thomasson “I have worked on several projects with Shawnda and found her to be extremely knowledgeable and hard working. Shawnda works well with people and will stick with a task until it is completely correctly and successfully. Shawnda would be an excellent asset to any organization. Tim Thomasson”"]']
User: ['Judy Archer', 'Extensive Human Resources experience including: Employee and labor relations, Training, benefits, and payroll. Specialties: Labor and Employment Law Human Resources Training Compensation Benefits Immigration Contracts', 'Human Resources Director at Pierce County, Washington.', 'Pierce County', '[{"company":"Pierce County","company_id":"pierceco","industry":"Government Administration","location":"","positions":[{"description":"","duration":"May 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"May 2018","subtitle":"Pierce County","title":"Director"}],"url":"https://www.linkedin.com/company/pierceco"},{"company":"Kinder Morgan","company_id":"kinder-morgan","location":"Houston T","positions":[{"description":"Extremely adaptable HR Professional with 15+ years increasing responsibility. Success in small and large corporations, privately held companies, non-profits and startups. Optimization of multi-cultural and diverse employee populations. Able to develop and execute HR and Training strategies that align with the organization’s goals and budget targets. Successful collaboration with community resources and programs to maximize the development of employees for the least cost. Extensive experience building and changing work place cultures. Truly a HR Generalist, successful track record being responsible for employee relations, compensation, benefits, retirement plans, labor union, and union avoidance.","duration":"Jun 2010 Jan 2018 7 years 8 months","duration_short":"7 years 8 months","end_date":"Jan 2018","start_date":"Jun 2010","subtitle":"Kinder Morgan","title":"Regional Human Resources Director"}],"url":"https://www.linkedin.com/company/kinder-morgan"},{"company":"OSG Tap & Die, Inc.","company_id":"osg-usa-inc","location":"","positions":[{"description":"Nationwide, multi site company for the manufacture and sales of cutting tools Nationwide, multi site company for the manufacture and sales of cutting tools","duration":"Feb 2007 Jun 2010 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2010","start_date":"Feb 2007","subtitle":"OSG Tap & Die, Inc.","title":"Corp. HR Mgr & Asst. General Counsel"}],"url":"https://www.linkedin.com/company/osg-usa-inc"},{"company":"DS Waters/ Hinckley Springs","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Midwest Region Midwest Region","duration":"Nov 2000 Mar 2007 6 years 5 months","duration_short":"6 years 5 months","end_date":"Mar 2007","start_date":"Nov 2000","subtitle":"DS Waters/ Hinckley Springs","title":"HR Manager"}],"url":""}]', '["John Lannin “As a Human Resource professional, Judy provided great guidance for many of our business challenges clearly identifying the risk and impact of each decision.”","Mike Steele, SPHR “Judy is a true HR leader who made significant upgrades to the HR function at OSG Tap and Die. She led important improvements in organizational development, training, and wellness to name a few. In addition to being functionally the strongest HR professional I have ever worked with in employment law, Judy has a tremendous talent to “coach” the associates, management, and executives she interacts with and does so in a way that builds strong relationships.”"]']### Assistant: The agent's job is to provide strategic HR consultation and support to various organizations. Today, the agent is reaching out to the user because they need to discuss potential collaboration on an HR training program. |
### Human: Agent: ['George Bienfang', 'I handle litigated family law cases in Texas. I also handle collaborative law cases. Specialties: Board Certified in Family Law by the Texas Board of Legal Specialization.', 'Attorney at Scroggins Law Group', 'Palmer & Manuel', '[{"company":"Palmer & Manuel","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2011 - Present 10 years 10 months","duration_short":"10 years 10 months","end_date":"Present","start_date":"Jul 2011","subtitle":"Palmer & Manuel","title":"Attorney"}],"url":""},{"company":"Bohach, Skibell, Dorsey & Stroud","company_id":null,"location":"Dallas, Texas","positions":[{"description":"","duration":"Feb 2017 Nov 2021 4 years 10 months","duration_short":"4 years 10 months","end_date":"Nov 2021","start_date":"Feb 2017","subtitle":"Bohach, Skibell, Dorsey & Stroud","title":"Attorney"}],"url":""},{"company":"McShane & Davis","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1997 Jun 2011 14 years 6 months","duration_short":"14 years 6 months","end_date":"Jun 2011","start_date":"Jan 1997","subtitle":"McShane & Davis","title":"Attorney"}],"url":""},{"company":"Texas Attorney General\'s Office","company_id":null,"location":"","positions":[{"description":"","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"Texas Attorney General\'s Office","title":"Assistant Attorney General"}],"url":""},{"company":"Empire Fire and Marine Insurance Company","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1991 3 years","duration_short":"3 years","end_date":"1991","start_date":"1988","subtitle":"Empire Fire and Marine Insurance Company","title":"Claims Adjuster"}],"url":""}]', '["Sandra Weber “George was great!! First he fixed the paperwork from my divorce that was totally a mess with mistakes from someone else. Next he helped me when my Ex took me back to court to have things changed. George was wonderful and is an expert in Texas Family Law. If I ever had to go through it all again, I would definitely call him. His office personnel is wonderful too!!”","Phil Costner “George has handled matters for me on two occasions and I can\'t recommend him highly enough. Not only is he an expert in his field, he is a very compassionate person who routingly goes out of his way to make sure his clients are getting the best possible service imaginable. I particularly appreciate his ability to manage even the most difficult situations while perserving the dignity of everyone involved. He\'s one of the best!”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today, the agent is reaching out to the user because they need assistance with resolving a software issue. |
### Human: Agent: ['Mallory Capraro', 'Martech SaaS enthusiast focused on customer adoption of conversational analytics. Passionate about empathy, challenging the status quo, and arming my customers with the data they need to realize the value of conversational intelligence.', 'Senior Customer Success Manager at Invoca', 'Invoca', '[{"company":"Invoca","company_id":"invoca-com","industry":"Software Development","location":null,"positions":[{"description":"Relentlessly supporting my customers in their pursuit of excellence in call tracking and conversational analytics.","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Invoca","title":"Senior Customer Success Manager"},{"description":"","duration":"Jun 2019 Mar 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2021","start_date":"Jun 2019","subtitle":"Invoca","title":"Enterprise Customer Success Manager"}],"url":"https://www.linkedin.com/company/invoca-com"},{"company":"CenturyLink","company_id":"centurylink","location":null,"positions":[{"description":"• Collaborated with go-to-market, digital, vendor, and agency teams to build, implement, and measure email campaigns for enterprise, SMB, and consumer audiences • Led a project team responsible for rebranding 200+ email assets • Built and delivered on time 60+ email and telemarketing campaigns in one year • Achieved 5000+ warm leads > 2200 opportunities; ~44% conversion rate • Implemented targeted strategy to increase number of emails opened by .5% • Facilitated weekly status calls with cross-functional teams and project stakeholders to identify key issues, needs, and strategic direction","duration":"May 2018 Jun 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2019","start_date":"May 2018","subtitle":"CenturyLink","title":"Lead Marketing Analyst / Marketing Automation / Email Marketing"},{"description":"• Led a project team responsible for consolidating multiple online help websites into a consolidated site of more than 2000 web pages• Facilitated daily stand-up calls with a global, offshore IT development team while managing a backlog of 100+ user stories and application defects using agile development methodologies (Kanban, SCRUM)• Evangelized Brightcove Video Cloud service and transitioned 100+ videos from YouTube to enable metrics autonomy for tracking video use and effectiveness• Reduced the number of incoming customer service phone calls by hundreds per day through strategic placement and emphasis of online contact methods (chat, social media, online self-help)• Implemented AI chat technology to reduce live chat agent dependency• Identified strategic opportunities to drive self-help adoption through web page and site traffic analysis• Mentored and trained new employees on content management system and digital best practices","duration":"Oct 2015 May 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2018","start_date":"Oct 2015","subtitle":"CenturyLink","title":"Lead Web Analyst / Digital Marketing Project Manager / Product Owner"},{"description":"• Led an IT and vendor/agency team responsible for the implementation of the first CenturyLink Business blog targeting enterprise and medium business; delivered on time and on budget• Enabled 200+ sales and sales support professionals to use iPad technology to digitally deliver sales presentations and branded online tools• Designed the first mobile-enabled version of the CenturyLink business website• Enhanced organic search visibility through the improvement and addition of SEO-friendly page names and site descriptions• Reduced the IT development lifecycle for implementing website updates from three months to two weeks• Integrated martech platforms with the website, including Salesforce, Marketo, Brightcove, Demandbase• Managed $60k annual budget and vendor relationship for blog and Internet hosting","duration":"Dec 2009 Oct 2015 5 years 11 months","duration_short":"5 years 11 months","end_date":"Oct 2015","start_date":"Dec 2009","subtitle":"CenturyLink","title":"Senior Web Analyst / Digital Marketing Project Manager"},{"description":"Supported software development projects with user and system documentation. Developed acumen in web and online technologies and development tools. Published weekly IT newsletter and managed editorial calendar.","duration":"May 2000 Dec 2009 9 years 8 months","duration_short":"9 years 8 months","end_date":"Dec 2009","start_date":"May 2000","subtitle":"CenturyLink Inc. / Qwest Communications International, Inc.","title":"Technical Writer / Website Manager / IT Communications"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"Sprint","company_id":"sprint","location":"Greater Denver Area","positions":[{"description":"Deliver excellent customer service and team leadership for Tier 1 repair customer care team for small businesses. Deliver excellent customer service and team leadership for Tier 1 repair customer care team for small businesses.","duration":"Jan 1998 May 2000 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2000","start_date":"Jan 1998","subtitle":"Sprint","title":"Customer Service / Tier 1 Repair Team Lead"}],"url":"https://www.linkedin.com/company/sprint"}]', '["Melissa Reffel “I can\'t say enough about how much I\'ve enjoyed working with Mallory. Relatively new to how our CenturyLink Business programs worked a year ago, Mallory helped get me up-to-speed quickly on how to keep the social media lights on. She is an expert when it comes to SEO, digital strategy, content management strategy, mobile marketing and design, and she was always proactive in supporting me on key social media marketing projects even when she had multiple projects on her plate. I hope Mallory and I can continue to work on social media strategy together because we run a tight ship!”","Emily Puffett “Mallory reported directly to me for over two years and was a tremendous asset to my team. She has a strong willingness to learn new technologies and takes on extremely challenging projects. Mallory was the lead from my team in developing and implementing our mobile strategy from concept to implementation and executed it flawlessly. She establishes a great rapport with anyone that she works with including partnering extremely well with IT by translating business requirements into technical specifications. Mallory is very strong and well-versed in the digital marketing arena, inclusive of understanding the latest social media best practices. I highly recommend Mallory to any company who is looking for a strong leader that is willing to take on challenging projects with tremendous upside returns.”"]']
User: ['Nicole Zarogoza', 'Strategic and results-oriented marketer with more than 12 years of experience building brands and generating leads in the healthcare and technology sectors.', 'Senior Manager, Global Customer Marketing at Vrbo', 'Vrbo', '[{"company":"Vrbo","company_id":"vrbo","industry":"Internet Publishing","location":"Austin, Texas Area","positions":[{"description":"","duration":"Nov 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Nov 2017","subtitle":"Vrbo","title":"Senior Manager, Global Customer Marketing"}],"url":"https://www.linkedin.com/company/vrbo"},{"company":"HomeAway is now Vrbo","company_id":"homeaway","location":"Austin, Texas","positions":[{"description":"","duration":"Nov 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Nov 2018","subtitle":"HomeAway is now Vrbo","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/homeaway"},{"company":"HomeAway Software","company_id":"escapia-software","location":"Austin, Texas Area","positions":[{"description":"","duration":"Nov 2017 Nov 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2018","start_date":"Nov 2017","subtitle":"HomeAway Software","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/escapia-software"},{"company":"HCB Health","company_id":"hcb-health","location":null,"positions":[{"description":"","duration":"Jan 2017 Nov 2017 11 months","duration_short":"11 months","end_date":"Nov 2017","start_date":"Jan 2017","subtitle":"HCB Health","title":"Account Director"},{"description":"","duration":"Jun 2015 Jan 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2017","start_date":"Jun 2015","subtitle":"HCB Health","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/hcb-health"},{"company":"Y&R Austin","company_id":"vmlyr","location":"Austin, Texas Area","positions":[{"description":"","duration":"Jul 2013 Jun 2015 2 years","duration_short":"2 years","end_date":"Jun 2015","start_date":"Jul 2013","subtitle":"Y&R Austin","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/vmlyr"},{"company":"Proof Advertising","company_id":"proof-advertising","location":null,"positions":[{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Proof Advertising","title":"Senior Account Executive"},{"description":"","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Proof Advertising","title":"Account Executive"}],"url":"https://www.linkedin.com/company/proof-advertising"},{"company":"R&R Partners","company_id":"r&r-partners","location":null,"positions":[{"description":"","duration":"Sep 2010 Oct 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2011","start_date":"Sep 2010","subtitle":"R&R Partners","title":"Account Executive"},{"description":"","duration":"Jul 2008 Sep 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2010","start_date":"Jul 2008","subtitle":"R&R Partners","title":"Assistant Account Executive"},{"description":"","duration":"Feb 2007 Jul 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2008","start_date":"Feb 2007","subtitle":"R&R Partners","title":"Account Coordinator"},{"description":"","duration":"Feb 2007 Jul 2007 6 months","duration_short":"6 months","end_date":"Jul 2007","start_date":"Feb 2007","subtitle":"R&R Partners","title":"Public Relations Intern/Production Assistant"}],"url":"https://www.linkedin.com/company/r&r-partners"},{"company":"Advertising Association of Northern Nevada","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2009 Oct 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2011","start_date":"Jul 2009","subtitle":"Advertising Association of Northern Nevada","title":"ADDY Judging Chair"}],"url":""},{"company":"Planned Parenthood Mar Monte","company_id":"planned-parenthood-mar-monte","location":"","positions":[{"description":"","duration":"Jul 2006 Dec 2006 6 months","duration_short":"6 months","end_date":"Dec 2006","start_date":"Jul 2006","subtitle":"Planned Parenthood Mar Monte","title":"Public Affairs Intern"}],"url":"https://www.linkedin.com/company/planned-parenthood-mar-monte"}]', '["Maura Nelson “Nicole is an unstoppable driver for clients as both strategist and implementer. She has mad skills at both - always looking ahead yet simultaneously executing flawlessly day-to-day. A true ally!!”","Benjamin Tonak “Nicole is an incredibly intelligent and driven individual who always impresses me with her ability to manage clients well. She listens closely to the needs of her clients and can handle objections with ease. Nicole is the kind of Account Director anyone on a media team would want to work with. She knows and understands Media and has a deep knowledge of how traditional and digital can work together to elevate a brand. I cannot recommend Nicole highly enough. She is such a pleasure to work with and any team would be lucky to have her. ”"]']### Assistant: The agent's job is to support customers in their adoption of conversational analytics, and today the user is reaching out to the agent because they need assistance in implementing a mobile marketing strategy to elevate their brand. |
### Human: Agent: ['Mary Costello', 'I am a customer-focused communications professional dedicated to building strong relationships and delivering content that elevates trust, maximizes solutions value, and drives the best possible experiences for improved retention, up-sell opportunities, and referrals.', 'Customer Reference and Advocacy; B2B Communications', 'Consultant', '[{"company":"Consultant","company_id":null,"location":"New Hampshire","positions":[{"description":"","duration":"Jul 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2016","subtitle":"Consultant","title":"Customer Reference & Advocacy; B2B Communications"}],"url":""},{"company":"Quick Base","company_id":"quickbase","location":"Cambridge, Massachusetts","positions":[{"description":"","duration":"Sep 2016 Jun 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2019","start_date":"Sep 2016","subtitle":"Quick Base","title":"B2B Communications, Customer Engagement/Advocacy"}],"url":"https://www.linkedin.com/company/quickbase"},{"company":"Big Sky Communications","company_id":"big-sky-communications","location":"San Jose, California","positions":[{"description":"","duration":"Nov 2012 Jun 2016 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2016","start_date":"Nov 2012","subtitle":"Big Sky Communications","title":"Technology Marketing Writer, Customer Reference"}],"url":"https://www.linkedin.com/company/big-sky-communications"},{"company":"Dell EMC (subcontract through WordSmith Ink, Inc.)","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2001 Oct 2012 11 years 8 months","duration_short":"11 years 8 months","end_date":"Oct 2012","start_date":"Mar 2001","subtitle":"Dell EMC (subcontract through WordSmith Ink, Inc.)","title":"Marketing Communications Consultant"}],"url":""}]', '["“I have had the pleasure of working with Mary Costello for over two years. During that time, Mary has consistently delivered quality content in the form of blog articles, case studies, eBooks, and more - all throughout periods of rebranding and changing messaging guidelines. For every project she works on, Mary takes care to understand the audience and end goal in order to deliver the best possible content. I have especially enjoyed collaborating with her during the editing process and am continually impressed with the ideas she brings to the table. Her thoughtful and detail-oriented approach enables her to incorporate feedback and new ideas in the right ways to elevate each story. On top of it all, she is a trusted and reliable team player and a joy to work with. Her positive attitude and willingness to jump in wherever she is needed raises team morale and has been unwavering despite multiple reorganizations and team changes. If I had the opportunity, I would not hesitate to hire Mary again as she has been an invaluable member of the team. I highly recommend Mary to any organization!”","“Mary is a wonderful storyteller and partner to me in marketing at Quick Base. With a deep understanding of Software B2B space she’s able to expertly weave stories, paint a narrative and help champion our customers with a glowing spotlight, news story or case study. She’s a gem with our most valued customers, to build their trust, dig into valuable insight and make them feel like a real Rockstar. In the world of low code application development she can take seemingly dry topics and paint it with color and vigor, which has given new life to the way we brand and market the organization. Her enthusiasm to tackle new projects and diligence to craft the story exactly right is what makes her a most valuable asset to any content team. ”"]']
User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to build strong customer relationships and deliver content that maximizes solutions value, and today, the agent is reaching out to the user because they need to collaborate on a project to create a case study highlighting the user's exceptional design skills and software development abilities. |
### Human: Agent: ['Danny Hetzel', 'Recent Grad , skilled in red and blue team tactics. Always thirsty for knowledge and loves to travel for work. Proficient in multiple programing languages : Java , Python, Javascript Skilled in use of Pentesting suites and tools : Kali , Parrot , ArchLinux Skilled in use of JohntheRipper, aircrack, BurpSuite Skilled at Threat and Damage Analysis- preformed multiple Audits at multi-million dollar properties IEEE published research author and presenter: years of teaching/training experience Skilled in Physical Penetration testing', 'Cyber Security Analys at Ascendium Education Group', 'Ascendium Education Group', '[{"company":"Ascendium Education Group","company_id":"ascendium-education-group","industry":"Higher Education","location":"United States","positions":[{"description":"Designing and implementing alert response and managing security infrastructure within the larger network. Designing and implementing alert response and managing security infrastructure within the larger network.","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Ascendium Education Group","title":"Cyber Security Engineer"}],"url":"https://www.linkedin.com/company/ascendium-education-group"},{"company":"Northwestern University","company_id":"northwestern-university","location":"United States","positions":[{"description":"","duration":"Jun 2021 Aug 2021 3 months","duration_short":"3 months","end_date":"Aug 2021","start_date":"Jun 2021","subtitle":"Northwestern University","title":"Lecturer"}],"url":"https://www.linkedin.com/company/northwestern-university"},{"company":"University of Wisconsin-Parkside","company_id":"university-of-wisconsin-parkside","location":"","positions":[{"description":"","duration":"Aug 2018 Jun 2021 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2021","start_date":"Aug 2018","subtitle":"University of Wisconsin-Parkside","title":"Research and Security Analyst"}],"url":"https://www.linkedin.com/company/university-of-wisconsin-parkside"}]', '["Susan Lincke “Danny is one of the most knowledgeable, talented and motivated security persons I know. His interests in security range from pen-testing to security. He led a research project that involved investigating popular Android apps against known malware. This is graduate level work that required incentive, knowledge, false starts and impetus in completing the project, and led to a presentation at an academic IEEE security conference. I have recommended him for teaching a high school course in security this summer. His past experience as a system administrator gives him a good background for security work. In addition to his extraordinary security abilities, Danny is also a knowledgeable and hardworking student in computer science. He took computer architecture and operating systems with me, but he also has extensive software/programming training and abilities. It will be a very lucky company that hires him! ;-)”","Timothy Knautz “I am pleased to write a letter of recommendation for Danny Hetzel, a graduate of our Computer Science program. I have known Danny for almost two years. I first came to know him when he was a student in my Computer Science II course. I have also become familiar with his abilities through various other classes as well as personal and professional interaction. It is on the basis of this experience that I write a letter of support for Don. In courses in which I have had Danny, he completed the course work on time and with great competency. Danny was a conscientious student with an excellent attitude. Danny was comfortable with himself and fit in well with the other computer science students. His soft skills are strong, he writes well and demonstrates good quantitative skills. Danny seems to learn best by doing – when it comes time to complete assignments, projects or activities, this is the time he does his best work. Danny’s work ethic is strong! Danny was a dedicated student and will be a competent professional in his bright future. I recommend him without reservation.”"]']
User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to conduct cybersecurity training and assessments. Today, the agent is reaching out to the user because they need to schedule a penetration testing session to assess the security of the user's company's IT systems. |
### Human: Agent: ['Mike Hoang', "Mike Hoang is the founder of KM Communities- a social enterprise merging residential real estate investment and community development- as well as the owner of KM Marketing- a digital marketing firm in downtown Oklahoma City. Mike is a Leadership OKC alumni, Salt and Light Leadership Training alumni, former President of Toastmasters of Oklahoma City, and a founding board member both of the Asian Chamber of Oklahoma and the Asian District Cultural Association. He was recognized as among the top up and coming leaders in Oklahoma City under 30 years old and became financially independent at the age of 31. Mike accounts his drive in business and leadership to his family's Vietnamese heritage and his faith.", 'Founder of KM Communities | Owner of KM Marketing | 30 Under 30 | SALLT Alumni | Leadership OKC Alumni | Speaker', 'KM Communities', '[{"company":"KM Communities","company_id":"kmcommunities","industry":"Leasing Real Estate","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"\\"Salt and light in the community- one house at a time.\\"We believe that doing good in business can change the world. In everything we do, we are community minded. 20% of our profit goes to impact the neighborhoods our homes are in. We buy, renovate, and rent homes in Oklahoma City. \\"Salt and light in the community- one house at a time.\\"We believe that doing good in business can change the world. In everything we do, we are community minded. 20% of our profit goes to impact the neighborhoods our homes are in. We buy, renovate, and rent homes in Oklahoma City.","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"KM Communities","title":"Founder"}],"url":"https://www.linkedin.com/company/kmcommunities"},{"company":"KM Marketing","company_id":"kmmarketingllc","location":"Oklahoma City, OK","positions":[{"description":"We believe that great businesses deserve to look great online- no matter what size they are. Whether you’ve hit your first $1M or you’re just starting out, we make your business look awesome where all of your customers are searching for you- online. We specialize in social media and online video. We believe that great businesses deserve to look great online- no matter what size they are. Whether you’ve hit your first $1M or you’re just starting out, we make your business look awesome where all of your customers are searching for you- online. We specialize in social media and online video.","duration":"Aug 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Aug 2013","subtitle":"KM Marketing","title":"Owner"}],"url":"https://www.linkedin.com/company/kmmarketingllc"},{"company":"Community Inspire","company_id":null,"location":"","positions":[{"description":"Community Inspire is a blog and Youtube channel where I am sharing my pursuit of my life goals. Mission Statement: To inspire other to reach their God given potential by pursuing my own. There are a lot of things I want to accomplish on my bucket list. As I go after those things, I share them with the world and hopefully it inspires others to go and pursue your passions as well. Community Inspire is a blog and Youtube channel where I am sharing my pursuit of my life goals. Mission Statement: To inspire other to reach their God given potential by pursuing my own. There are a lot of things I want to accomplish on my bucket list. As I go after those things, I share them with the world and hopefully it inspires others to go and pursue your passions as well.","duration":"Dec 2011 Jan 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2014","start_date":"Dec 2011","subtitle":"Community Inspire","title":"Content creator"}],"url":""},{"company":"John Hancock Life Insurance Company (U.S.A.)","company_id":"john-hancock","location":"","positions":[{"description":"John Hancock is a national network of over 300 independent financial services firms across the United States. These professionals work with individuals and businesses throughout the country in the areas of insurance, investments, financial planning, estate planning and retirement planning. John Hancock is a national network of over 300 independent financial services firms across the United States. These professionals work with individuals and businesses throughout the country in the areas of insurance, investments, financial planning, estate planning and retirement planning.","duration":"May 2009 Jul 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2011","start_date":"May 2009","subtitle":"John Hancock Life Insurance Company (U.S.A.)","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/john-hancock"},{"company":"Amway Global","company_id":"amway-global_2","location":"","positions":[{"description":"Founded in 1959 in Ada, Michigan, Amway Global is a direct selling company that is a leader worldwide in nutrition, beauty, and home care products. Amway Globals boasts $10.9 billion in yearly revenue, is in hundreds of countries and territories around the world, and is among the largest privately held companies in the US. Founded in 1959 in Ada, Michigan, Amway Global is a direct selling company that is a leader worldwide in nutrition, beauty, and home care products. Amway Globals boasts $10.9 billion in yearly revenue, is in hundreds of countries and territories around the world, and is among the largest privately held companies in the US.","duration":"Oct 2004 May 2011 6 years 8 months","duration_short":"6 years 8 months","end_date":"May 2011","start_date":"Oct 2004","subtitle":"Amway Global","title":"Independent Business Owner"}],"url":"https://www.linkedin.com/company/amway-global_2"}]', '["Rob Garibay “I have worked with Mike Hoang for over a year and can unreservedly state that he is one of the most talented marketing and business development individuals that I\'ve known in my 40+ years in business. When Mike says he will do something, you can take it to the bank. He possess character grounded on truth, discipline and caring for others. I highly recommend Mike Hoang for your marketing & business development needs.”","Ernest Odunze “Mike is a social media and marketing pro! Mike is also a gifted speaker you would be crazy to not have come and share with your group or organization. ”"]']
User: ['Michelle Lettrich', 'I am the voice behind the food blog Brown Eyed Baker (i.e. BEB). I am a food blogger, photographer, a hockey fanatic, sports nut, mom to two Golden Retrievers (Einstein & Duke), and a Pittsburgh girl at heart. I can be reached at michelle@browneyedbaker.com Specialties: Wordpress, digital food photography, social media, blogging best practices', 'Food Blogger, Photographer and Recipe Developer', 'Brown Eyed Baker, LLC', '[{"company":"Brown Eyed Baker, LLC","company_id":"brown-eyed-baker","industry":"Food & Beverages","location":"www.browneyedbaker.com","positions":[{"description":"","duration":"Feb 2007 - Present 14 years 11 months","duration_short":"14 years 11 months","end_date":"Present","start_date":"Feb 2007","subtitle":"Brown Eyed Baker, LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/brown-eyed-baker"}]', '["Kim Currykosky, M.Ed. “You won\'t be disappointed with your decision to hire Michelle and have her make your baked goods, whether it\'s for a special occasion or just to enjoy as a dessert after a long day. Michelle created baked goodies for me for a special occasion that left us wanting more! Her treats were heavenly and too good to leave uneaten. She easily worked within my budget and made suggestions as to which items I should purchase based on my recipient\'s likes. She packaged the items beautifully--I almost didn\'t want to unwrap them and destroy their nice presentation. The chocolate caramel crunch brownies were to die for! A must-have if you purchase anything from Michelle. She is personable, professional, and very creative.”","Deborah Lettrich “I\'ve had the pleasure of sampling many of the cookies and pastries from the Brown-Eyed Baker and they have been phenomenal! Everything looks as good as it tastes, and Michelle\'s creativity and expertise take food to a new level! She is very deserving of being a finalist for the best baking blog. Her recipes and accompanying stories are great, but the photographs are so real you can almost taste it!”"]']### Assistant: The agent's job is to provide marketing and business development services, and today the user is reaching out to the agent because they need assistance with digital food photography and social media for their food blog. |
### Human: Agent: ['Neima Abdulahi', 'Emmy-nominated journalist, culture content creator and innovative storyteller.For more on my work, visit my website www.neimerdreamer.com', 'Culture Correspondent in Atlanta', '11Alive', '[{"company":"11Alive","company_id":"11alive","industry":"Broadcast Media Production and Distribution","location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"11Alive","title":"Freelance Reporter"}],"url":"https://www.linkedin.com/company/11alive"},{"company":"Central Ave","company_id":null,"location":"","positions":[{"description":"● Correspondent for the nationally-syndicated show CENTRAL AVE, which is a Will Packer and Lionsgate\'s Debmar-Mercury production. ● The show airs in 210 TV markets, highlighting diverse and important stories within and beyond entertainment and pop culture. ● Correspondent for the nationally-syndicated show CENTRAL AVE, which is a Will Packer and Lionsgate\'s Debmar-Mercury production. ● The show airs in 210 TV markets, highlighting diverse and important stories within and beyond entertainment and pop culture.","duration":"Sep 2020 Jan 2021 5 months","duration_short":"5 months","end_date":"Jan 2021","start_date":"Sep 2020","subtitle":"Central Ave","title":"Culture correspondent"}],"url":""},{"company":"VIBE MAGAZINE","company_id":null,"location":"","positions":[{"description":"● Hosting digital conversations that focus on the state of the nation, with politics, news, sports and the nationwide protests.● Interviewed Bubba Wallace, senator Cory Booker, civil rights attorneys, mental health experts on what it means to be Black in America. ● Created digital content that was distrubuted through instagram, twitter, facebook, and youtube. ● Hosting digital conversations that focus on the state of the nation, with politics, news, sports and the nationwide protests.● Interviewed Bubba Wallace, senator Cory Booker, civil rights attorneys, mental health experts on what it means to be Black in America. ● Created digital content that was distrubuted through instagram, twitter, facebook, and youtube.","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"VIBE MAGAZINE","title":"Contributing Journalist"}],"url":""},{"company":"11Alive News/ NBC Atlanta","company_id":null,"location":"Atlanta, Georgia","positions":[{"description":"● Weekday on-air reporter covering breaking news and innovative enterprise stories in Atlanta● Created the ‘ATL CULTURE’ segment that airs on morning show to celebrate diverse communities● Culture segment inspired top market TV stations to create similar products after seeing success● Produced a 30-minute special on the notorious Atlanta Child Murders case with exclusive content● Produced a 30-minute hip-hop documentary on Atlanta\'s cultural influence in music industry● Creatively develop digital versions of reports custom-made for social media platforms","duration":"May 2016 Jan 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jan 2020","start_date":"May 2016","subtitle":"11Alive News/ NBC Atlanta","title":"Journalist"}],"url":""},{"company":"FOX TV Charlotte","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"■ Covered breaking news and lead stories that impacted the Charlotte viewing area■ Produced cultural content on historic African-American neighborhoods in Charlotte■ Launched a Cold Case segment that worked closely with Charlotte-Mecklenburg Police Dept.■ Produced exclusive reports that shined light on under-served minority communities & helped solve cases. ■ Covered breaking news and lead stories that impacted the Charlotte viewing area■ Produced cultural content on historic African-American neighborhoods in Charlotte■ Launched a Cold Case segment that worked closely with Charlotte-Mecklenburg Police Dept.■ Produced exclusive reports that shined light on under-served minority communities & helped solve cases.","duration":"Jul 2013 Apr 2016 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2016","start_date":"Jul 2013","subtitle":"FOX TV Charlotte","title":"News Reporter"}],"url":""},{"company":"Elon Local News","company_id":"elon-university","location":"Elon, North Carolina","positions":[{"description":"■ Reported on local news stories that impact the Elon community and Alamance County.■ Covered the 2013 Presidential Inauguration and Inaugural Ball from Washington, D.C.■ Shot packages on the iPhone and used social media to interact with audience.■ Recognized as one of the most creative and engaging writers in the newsroom.■ Connected with the local community to report on unique feature stories. ■ Reported on local news stories that impact the Elon community and Alamance County.■ Covered the 2013 Presidential Inauguration and Inaugural Ball from Washington, D.C.■ Shot packages on the iPhone and used social media to interact with audience.■ Recognized as one of the most creative and engaging writers in the newsroom.■ Connected with the local community to report on unique feature stories.","duration":"Aug 2011 May 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2013","start_date":"Aug 2011","subtitle":"Elon Local News","title":"Multimedia Journalist"}],"url":"https://www.linkedin.com/company/elon-university"},{"company":"CBS Radio/ V-103 Atlanta","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"■ Worked to enhance the on-air radio product at V103, the #1 urban radio station in Atlanta.■ Assisted the program director with the daily schedules and tasks.■ Researched new music releases to add to the catalog.■ Helped be a liaison between different departments. ■ Worked to enhance the on-air radio product at V103, the #1 urban radio station in Atlanta.■ Assisted the program director with the daily schedules and tasks.■ Researched new music releases to add to the catalog.■ Helped be a liaison between different departments.","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"CBS Radio/ V-103 Atlanta","title":"Radio Intern"}],"url":""},{"company":"Emma Bowen Foundation","company_id":"emma-bowen-foundation","location":"","positions":[{"description":"■ A phenomenal foundation that focuses on assisting young minorities with media interest.■ Gained a four-year summer internship with FOX-5 Atlanta through the foundation.■ Attended summer conferences in New York to network and develop professional growth.■ Rotated between different departments to understand how a news operation functions (operations, sales, promotions, news) ■ A phenomenal foundation that focuses on assisting young minorities with media interest.■ Gained a four-year summer internship with FOX-5 Atlanta through the foundation.■ Attended summer conferences in New York to network and develop professional growth.■ Rotated between different departments to understand how a news operation functions (operations, sales, promotions, news)","duration":"Jun 2009 Aug 2012 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2012","start_date":"Jun 2009","subtitle":"Emma Bowen Foundation","title":"Emma Bowen Foundation Fellow"}],"url":"https://www.linkedin.com/company/emma-bowen-foundation"}]', '["Jasmine Whaley “Neima is a force to be reckoned with. I have never seen such drive and determination before. Her passion is unparalleled and her experience in the field of communications is impressive. I have watched Neima pursue ambitions that range from increasing diversity here at Elon, professional pursuits in broadcast and new media, to starting a campus record label named Limelight Records. She is a social media all-star with over 4,000 Twitter followers and a personal blog. You won\'t find anyone who is willing to work harder or who will achieve more than Neima.”","Cedric Pulliam, Ph.D. “Neima has an innovative mind that produces positive, intuitive, and long-lasting results. I have stood as a personal friend and mentor upon her matriculation at Elon University and she has worked upon an exemplary legacy onto our institution. I have witnessed Neima build a plan, address the issues, evaluate solutions, engaged the campus climate on the issue, and in result build a new and popular organization onto our campus. She is the leader of the creation of Elon University\'s first student-led recording label, Limelight Records. Neima is a hard-working and dedicated individual who is determined and committed to fulfilling her goals. She never quits and continues to excel to solve the problem. She has a laundry list of skills and abiliites within her field of study and would be a huge asset to your company. It is my honor to recommend Neima and I would recommend her for any position within communications, news, music media, entertainment, and production fields of work.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to report on cultural stories and diverse communities, while the user is reaching out to the agent because they need assistance with training and instruction in a healthcare production line lead role. |
### Human: Agent: ['Jeson Rizabal', "I started my career as a Technical Support Representative on October 2015. In my first year, I have been the top performer of the whole program, leading to an exemplary result. I've been a Customer Service Representative and Sales Associate II as well. On August 2019, I became a Team Leader in Global Empire.", 'Team Lead at Citius Solutions Corporation', 'Citius Solutions Corporation', '[{"company":"Citius Solutions Corporation","company_id":"citius-solutions-corporation1","industry":"Outsourcing and Offshoring Consulting","location":"8/F Skyrise 3 Bldg, Cebu I.T. Park, Apas, Cebu City 6000, Philippines","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Citius Solutions Corporation","title":"Team Lead"}],"url":"https://www.linkedin.com/company/citius-solutions-corporation1"},{"company":"Global Empire Corporation","company_id":"globalempire","location":"Region VII - Central Visayas, Philippines","positions":[{"description":"•Develop a strategy the team will use to reach its goal•Provide any training that team members need•Communicate clear instructions to team members•Listen to team members\' feedback•Monitor team members\' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed•Manage the flow of day-to-day operations•Create reports to update the company on the team\'s update•Create memorandum•Presenting Weekly Business Review directly to clients","duration":"Feb 2019 Mar 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2021","start_date":"Feb 2019","subtitle":"Global Empire Corporation","title":"Team Leader"}],"url":"https://www.linkedin.com/company/globalempire"},{"company":"Convergys","company_id":"convergys","location":"Region VII - Central Visayas, Philippines","positions":[{"description":"• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.• Achieving established goals.• Superior product knowledge.• Introducing promotions and opportunities to customers.• Cross-selling products to increase purchase amounts. • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.• Achieving established goals.• Superior product knowledge.• Introducing promotions and opportunities to customers.• Cross-selling products to increase purchase amounts.","duration":"Feb 2018 Feb 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2019","start_date":"Feb 2018","subtitle":"Convergys","title":"Sales Associate II"}],"url":"https://www.linkedin.com/company/convergys"},{"company":"Abel Production","company_id":null,"location":"Region VII - Central Visayas, Philippines","positions":[{"description":"Sentensyado - Primetime SeriesSupporting Actor- as Abner. Daily Series in Cebu Catholic Channel Network. Sentensyado - Primetime SeriesSupporting Actor- as Abner. Daily Series in Cebu Catholic Channel Network.","duration":"Feb 2018 Dec 2018 11 months","duration_short":"11 months","end_date":"Dec 2018","start_date":"Feb 2018","subtitle":"Abel Production","title":"Sentensyado Cast"}],"url":""},{"company":"Teleperformance","company_id":"teleperformance","location":"Region VII - Central Visayas, Philippines","positions":[{"description":"• Working with customers/employees to identify computer problems and advising on the solution• Logging and keeping records of customer/employee queries• Analysing call logs so you can spot common trends and underlying problems• Updating self-help documents so customers/employees can try to fix problems themselves• Working with field engineers to visit customers/employees if the problem is more serious• Testing and fixing faulty equipment • Working with customers/employees to identify computer problems and advising on the solution• Logging and keeping records of customer/employee queries• Analysing call logs so you can spot common trends and underlying problems• Updating self-help documents so customers/employees can try to fix problems themselves• Working with field engineers to visit customers/employees if the problem is more serious• Testing and fixing faulty equipment","duration":"Oct 2015 Feb 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2018","start_date":"Oct 2015","subtitle":"Teleperformance","title":"Technical Support Representative"}],"url":"https://www.linkedin.com/company/teleperformance"}]', '["Juvinesse Esmas “Jeson always puts his best foot forward. I witnessed his dedication and hard work. He always strives to meet or even exceed expectations. A selfless and true team leader towards his agents. He is a well organized and fast learner too. He is one of my go to person as he is the best in solving problems. He always makes sure to reach out when in doubt and is a true leader and an asset to the company. I’d definitely work with Jeson again. ”","Marvee Lou Ventures “Happy to work with Jeson , and I can honestly say that he is a valued team member and key team player. Kim is cooperative and assistive with anything that the team needs, and he exhibits a passion for team development.”"]']
User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']### Assistant: The agent's job is to provide technical support and today, the agent is reaching out to the user because they need to assist with troubleshooting a software issue. |
### Human: Agent: ['Dee Nelson, M.B.A.', 'Proven leader with over 25 years of experience specializing in business transformations by leveraging technology and process improvements. Strategic partner for global clients. Business expertise includes Digital Distribution, Sales and Marketing Operations, Supply Chain, Finance, IT. Certified Scrum Master.', 'Associate Partner at truData Solutions', 'truData Solutions', '[{"company":"truData Solutions","company_id":"trudata","industry":"Information Technology and Services","location":"Carlsbad, California, United States","positions":[{"description":"Business transformation, program management, and leadership to execute strategic vision. Global clients include Creative Artists Agency, Korn Ferry, and Skechers.","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"truData Solutions","title":"Associate Partner"}],"url":"https://www.linkedin.com/company/trudata"},{"company":"Global Conductor","company_id":"global-conductor","location":"Cypress, California, United States","positions":[{"description":"Program management leadership and expertise on strategic corporate initiatives at Toyota Motor North America including the consolidation of all North American companies, implementation of SAP, and automation of Finance operations.","duration":"Jan 2014 Jan 2019 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2019","start_date":"Jan 2014","subtitle":"Global Conductor","title":"Executive Consultant"}],"url":"https://www.linkedin.com/company/global-conductor"},{"company":"Miramax","company_id":"miramax","location":"Santa Monica, California","positions":[{"description":"Executive consulting and strategy focused on organizational design, process evaluation and profit modeling to position Miramax for future growth. Assessment includes the full product lifecycle from production/acquisition, asset management, licensing, and content distribution in order to secure immediate results throughout the EST/VOD supply chain and customer servicing.","duration":"Mar 2017 Nov 2017 9 months","duration_short":"9 months","end_date":"Nov 2017","start_date":"Mar 2017","subtitle":"Miramax","title":"Executive Consultant"}],"url":"https://www.linkedin.com/company/miramax"},{"company":"DIRECTV","company_id":"directv","location":"El Segundo, CA","positions":[{"description":"Led marketing team in development and execution of strategic marketing programs targeting the multicultural segments to realize company revenue and net subscriber goals.\uf0a7 Managed execution and approach to bring products to market within each language segment.","duration":"Jan 2013 Dec 2013 1 year","duration_short":"1 year","end_date":"Dec 2013","start_date":"Jan 2013","subtitle":"DIRECTV","title":"Sr. Director, Multi-Cultural Marketing"}],"url":"https://www.linkedin.com/company/directv"},{"company":"Sony Pictures Entertainment","company_id":"sony-pictures-entertainment","location":"Culver City, California","positions":[{"description":"Led global team to become industry leader in worldwide digital distribution operations resulting in over 300% growth in deliveries and 600% growth in client accounts\uf0a7 Established relationship with global clients including Apple, Amazon, XBOX, PSN, Walmart/Vudu, Hulu, Google/YouTube, and Tesco.\uf0a7 Developed servicing standards that enabled syndication of Sony content to all global partners through multiple distribution channels including transactional (EST), subscription (SVOD), ad-supported (FOD), Next Day TV, and Still in Theaters.\uf0a7 Set the benchmark for industry-wide supply chain workflow standards.","duration":"Nov 2004 Nov 2012 8 years 1 month","duration_short":"8 years 1 month","end_date":"Nov 2012","start_date":"Nov 2004","subtitle":"Sony Pictures Entertainment","title":"Executive Director, Worldwide Digital Distribution"}],"url":"https://www.linkedin.com/company/sony-pictures-entertainment"},{"company":"Toyota Motor Sales","company_id":"toyota-motor-sales","location":"Torrance, Ca","positions":[{"description":"Led team in development of factory-to-dealer projects including a claims system processing 900,000+ claims yearly with a transaction value of over $1 billion, a dealer portal connecting to over 1,500 dealers, and an ordering and distribution system integrating the U.S. sales distribution and Japan manufacturing operations.","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Toyota Motor Sales","title":"Project Manager Consultant"}],"url":"https://www.linkedin.com/company/toyota-motor-sales"},{"company":"Mitsubishi Motor Sales of America","company_id":"mitsubishi-motors","location":"Cypress, Ca","positions":[{"description":"Led start-up of new organizations to achieve corporate goals and vision. Led cross-functional team including manufacturing and executive staff in U.S. and Japan to create the brand, market and product positioning strategy for the sedan segment which resulted in a 300% increase in sales.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Mitsubishi Motor Sales of America","title":"Market Planning Manager"}],"url":"https://www.linkedin.com/company/mitsubishi-motors"},{"company":"Nissan Motor Corporation","company_id":"nissan-motor-corporation","location":"Gardena, Ca","positions":[{"description":"Led team in management and automation of incentive program administration of $600M annual transactions. Developed and managed a vehicle inventory portfolio management system including breakage forecasting, residual value analysis, lease calculator, and reporting for portfolio totaling up to $3 billion.","duration":"1989 1997 8 years","duration_short":"8 years","end_date":"1997","start_date":"1989","subtitle":"Nissan Motor Corporation","title":"Model Line / Marketing Manager"}],"url":"https://www.linkedin.com/company/nissan-motor-corporation"}]', '["“I\'ve had the pleasure of working with Dee for over 5 years and she is without a doubt one of the most effective and consummate professionals in the digital video industry. As a business partner, Dee is always on top of the needs and details of the workflow and has the insight to direct her team effectively and with velocity. Given the dynamic world she manages, Dee continues to look at the long term and create the roadmap for optimization and scalability that supports growth while showing efficacy of execution. Having worked with Dee’s team I can attest to her strong capability as leader and manager who inspires and creates a ‘can do’ and inviting environment that people like to be a part of. I am fortunate to have Dee as a professional colleague and enthusiastically endorse her!”","“Dee consistently surprises me with her ability to stay connected at all levels - from broad-scoped strategic vision to detailed tactical issues, nothing escapes her. She has demonstrated a thorough capacity to bypass roadblocks or find alternative means to deliver a product without compromising timeliness or quality. Most importantly, Dee always has a great attitude and is a really fun person to work with!”"]']
User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide business transformation and leadership expertise to execute strategic visions, and today the user is reaching out to the agent because they need guidance on implementing innovative solutions for a new software project at Apple. |
### Human: Agent: ['John Cameron', 'GLOBAL NETWORK ARCHITECT – INFORMATION TECHNOLOGY • Enterprise Security • Network Forensics • Operational Excellence • Reduced Cost of Ownership • Ongoing Availability Successful IT professional with outstanding experience developing and maintaining global network solutions which lower total cost of ownership while ensuring maximum availability. Skilled in enterprise network solutioning, troubleshooting and problem solving. Consistently chosen to serve on special problem solving teams because of analytical approach and ability to work well under pressure. Diagnose and solve complex issues quickly by using network forensics tools: SNMP, Netflow and protocol analyzers. TECHNICAL SKILLS Global Enterprise Network Solutions: • WAN / LAN Solutions Design • Network Deployment and Operational Transition • Network Standards • Conceptual and Practical Applications • Documentation Network Forensics: • SNMP • Netflow • Protocol Analyzers • Network Discovery and Analysis Tools Networking Hardware: • HP H3C • FortiNet • Cisco Network and Security Infrastructure CERTIFICATIONS • ITIL Foundations in Service Management • CCNA - Cisco Certified Network Associate • Pine Mountain Group Architect NetAnalyst • Pine Mountain Group Cross-Technology NetAnalyst', 'Global Network Architect - Procter and Gamble', 'The Procter and Gamble Company', '[{"company":"The Procter and Gamble Company","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Lead the strategy and architecture for the wide area networkDrive the evolution of performance management systemsDevelop and drive standards to ensure compliance and operational excellence Lead the strategy and architecture for the wide area networkDrive the evolution of performance management systemsDevelop and drive standards to ensure compliance and operational excellence","duration":"Mar 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"The Procter and Gamble Company","title":"Global Wide Area Network Architect"}],"url":""},{"company":"Fifth Third Bank","company_id":"fifth-third-bank","location":"Cincinnati, Ohio","positions":[{"description":"Served as a technical leader for the Network Engineering team providing scalable and manageable solutions to solve the challenges in the financial vertical. -Designed and successfully deployed Cisco Unified Wireless Networking solution in support of bank mobility initiatives-Solution architect for the development of a Software Defined Network (SDN) solution to increased business resiliency and reduce TCO -Solution architect for corporate DDOS prevention program leveraging multiple in-path solution providers","duration":"Dec 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Dec 2015","subtitle":"Fifth Third Bank","title":"Principle Network Engineer"}],"url":"https://www.linkedin.com/company/fifth-third-bank"},{"company":"The Coca-Cola Company","company_id":"the-coca-cola-company","location":"Cincinnati, OH USA","positions":[{"description":"","duration":"2012 Apr 2015 3 years","duration_short":"3 years","end_date":"Apr 2015","start_date":"2012","subtitle":"The Coca-Cola Company","title":"Network Architect Associate"}],"url":"https://www.linkedin.com/company/the-coca-cola-company"},{"company":"BT Americas","company_id":"bt","location":"Cincinnati, Ohio USA","positions":[{"description":"","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"BT Americas","title":"Wide Area Network Engineering Tower Lead"}],"url":"https://www.linkedin.com/company/bt"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"Cincinnati, Ohio USA","positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Hewlett-Packard","title":"ITO Network Consultant"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Procter & Gamble","company_id":"procter-and-gamble","location":"Cincinnati, Ohi USA","positions":[{"description":"","duration":"1989 2003 14 years","duration_short":"14 years","end_date":"2003","start_date":"1989","subtitle":"Procter & Gamble","title":"Various IT Roles"}],"url":"https://www.linkedin.com/company/procter-and-gamble"},{"company":"Norstan Communications","company_id":"norstan-communications","location":"Cincinnati, OH","positions":[{"description":"","duration":"1984 1989 5 years","duration_short":"5 years","end_date":"1989","start_date":"1984","subtitle":"Norstan Communications","title":"The Phone Guy"}],"url":"https://www.linkedin.com/company/norstan-communications"}]', '["LinkedIn User “I have had the pleasure of working with John on and off since 1998. His experience and skills as a network engineer are excellent as his approach to network engineering is consistent, well thought out, methodical and detailed. This mind set when coupled with his tenacity and focus results in the right network design being developed and then correctly implemented. Furthermore, his design documentation is impeccable and his ability to then transfer those designs to implementation teams so that they can successfully execute is exceptional. In addition, he is able to manage suppliers making sure the best interest of an organization are met but doing so while keeping a positive relationship with them. I have thoroughly enjoyed working with John over the years.”","Mike Davidson “John Cameron is the Technology Leader for Wide Area Networks for Proctor & Gamble\'s Global Network. John is extremely intelligent and technically sound in his ability not only to design corporate global networks, but to effectivley manage them day-to-day.In addition, I worked for John as a Junior Network Engineer, and was able to increase my knowledge of Global Network design, management and support of P&G\'s network directly due to John\'s capacity as a Network Manager and a Teacher. John is reliable and works well with other\'s in the sandbox.”"]']
User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to develop and maintain global network solutions, and today the user is reaching out to the agent because they need assistance in planning and executing a large-scale international event that requires a reliable and secure network infrastructure. |
### Human: Agent: ['Peter Genot', 'I am an entrepreneur and own several businesses. My "offline" or traditonal business is AZ Quality Services. We provide quality-related services, such as inspection, sorting, containment, CS1, CS2, rework, packaging and Customer Representation to manufacturing companies. We specialize in the automotive industry, and have experience with interior, exterior, engine and transmission parts and assemblies. Our company was founded on the principles of Truth, Honesty, Integrity and Trust. My "online" business consists of multiple web properties, primarily in the Health, Wellness and Fitness niches. Each website is dedicated to providing the finest research, content and products to help busy people live better lives. I am a former college athlete with nearly 25 years of health and fitness experience. I am passionate about health and wellness, and I emphasize maintaining optimal health through a balance of nutrition, exercise and personal growth. Specialties: research, marketing, direct-response marketing, management, problem solving, planning and scheduling, automotive, manufacturing, quality control, quality management, quality systems, fitness, fat loss, weight management, exercise, website design, social media marketing, search engine optimization, and Internet marketing.', 'Automotive Quality Services Provider', 'AZ Quality Services', '[{"company":"AZ Quality Services","company_id":null,"location":"","positions":[{"description":"Co-owner and Vice President of AZ Quality Services. AZ provides contract quality services, including quality engineers, quality technicians, parts inspection, rework, packaging, sorting, liaisons / customer representation, GP12, CS1, and CS2. We specialize in the automotive industry, and have experience with interior, exterior, engine and transmission parts and assemblies. Our company was founded on the principles of Truth, Honesty, Integrity and Trust. As a co-founder of the company, I have worked in every capacity from Quality Inspector to Sales/Marketing and Customer Service. I helped grow AZ from a 2-man partnership to a multi-national Corporation with nearly 100 Team Members.","duration":"Dec 1998 - Present 22 years 11 months","duration_short":"22 years 11 months","end_date":"Present","start_date":"Dec 1998","subtitle":"AZ Quality Services","title":"Vice President"}],"url":""},{"company":"http://TheHealthyMinute.com","company_id":null,"location":"","positions":[{"description":"Founder and Editor of TheHealthyMinute.com, a website dedicated to providing the finest research, content and products to help busy people live better lives. My goal is to provide readers with practical steps to becoming healthier, stronger, and functionally younger in the years to come. My hope is that the information you learn makes a positive difference in your life or the life of someone you love. Founder and Editor of TheHealthyMinute.com, a website dedicated to providing the finest research, content and products to help busy people live better lives. My goal is to provide readers with practical steps to becoming healthier, stronger, and functionally younger in the years to come. My hope is that the information you learn makes a positive difference in your life or the life of someone you love.","duration":"Feb 2009 - Present 12 years 9 months","duration_short":"12 years 9 months","end_date":"Present","start_date":"Feb 2009","subtitle":"http://TheHealthyMinute.com","title":"Managing Editor"}],"url":""},{"company":"Click And Be Free, LLC","company_id":null,"location":"","positions":[{"description":"Trainer, Speaker and Coach at the Ultimate Internet Boot Camp and Ultimate Membership Site Seminar events. This was NOT just a seminar. To call it that dramatically diminishes the actual impact it had on so many lives. It was our responsibility to help people turn their PASSIONS into PROFITS by helping them create their own money-making websites. We didn\'t just teach them WHAT TO DO, or simply HOW TO DO IT. They actually DID IT RIGHT THERE during all five days of the boot camp!","duration":"2010 Mar 2013 3 years","duration_short":"3 years","end_date":"Mar 2013","start_date":"2010","subtitle":"Click And Be Free, LLC","title":"Trainer and Coach"}],"url":""},{"company":"Havill & Company, Inc.","company_id":null,"location":"","positions":[{"description":"Team leader for a marketing consulting firm. Schedule shifts, assign duties, and manage the daily activities of four employees. Extensive database management and production planning and scheduling activities. Responsible for troubleshooting and solving database problems for Shell Oil Company fleet marketing project. Communicate daily with customers and manage their expectations. Team leader for a marketing consulting firm. Schedule shifts, assign duties, and manage the daily activities of four employees. Extensive database management and production planning and scheduling activities. Responsible for troubleshooting and solving database problems for Shell Oil Company fleet marketing project. Communicate daily with customers and manage their expectations.","duration":"Nov 1995 Dec 1998 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 1998","start_date":"Nov 1995","subtitle":"Havill & Company, Inc.","title":"Project Manager"}],"url":""}]', '["Kelly Rudolph “I\'ve coached with Pete at 13 week-long UIBC events since Aug 2010 and he is excellent to work with! He is upbeat, professional, funny and supportive. As a trainer on stage, he is always a favorite during an event and long after. His message is clear and he is quick to share his extensive knowledge to assist participants as well as fellow coaches and trainers. I always look forward to working with Pete and am honored to recommend him.”","Marty M. Fahncke “Pete is one of the most quietly brilliant business people I know. I\'ve had the pleasure of sharing the stage with Pete several times, and his knowledge, wit, and completely approachable personality make him an awesome stage partner.. I believe these qualities will make him an awesome business partner as well. If you are looking for coaching, information, or a partner to improve your health or your business, Pete is the guy you want. His results are plain to see in his before and after pictures, and if you work with Pete, you\'ll have measurable and noticeable improvement as well. Plus, he\'s just an all around nice guy!”"]']
User: ['Meg Haufe', 'Hi All, I am pleased to announce that I have found a new "home" in Real Estate! I\'m now a proud member of Knoxville Real Estate Professionals, an award-winning family owned company that is focused on friendly, professional service. Whether buying or selling, I am dedicated to helping you through the process every step of the way. My mission is to help people achieve the dream of home ownership one family at a time, while helping everyone through the process because, Home . . . is where your story begins! https://knoxvillerealestateprofessionals.com/', 'Legal Transcriptionist', 'Allegis Transcription Services', '[{"company":"Allegis Transcription Services","company_id":"allegistranscription","industry":"Insurance","location":"Remote","positions":[{"description":"","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Allegis Transcription Services","title":"Legal Transcriptionist"}],"url":"https://www.linkedin.com/company/allegistranscription"},{"company":"Knoxville Real Estate Professionals Inc.","company_id":"knoxville-real-estate-professionals-inc","location":"Knoxville, Tennessee, United States","positions":[{"description":"","duration":"Mar 2021 Jul 2022 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2022","start_date":"Mar 2021","subtitle":"Knoxville Real Estate Professionals Inc.","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/knoxville-real-estate-professionals-inc"},{"company":"Weichert, Realtors","company_id":"weichert-realtors","location":"","positions":[{"description":"","duration":"Dec 2020 Mar 2021 4 months","duration_short":"4 months","end_date":"Mar 2021","start_date":"Dec 2020","subtitle":"Weichert, Realtors","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/weichert-realtors"},{"company":"CoreLogic","company_id":"corelogic","location":"Knoxville, Tennessee Area","positions":[{"description":"","duration":"Sep 2016 Dec 2020 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2020","start_date":"Sep 2016","subtitle":"CoreLogic","title":"IT Quality Assurance"}],"url":"https://www.linkedin.com/company/corelogic"},{"company":"Home Instead Senior Care","company_id":"homeinsteadinc","location":"Knoxville, Tennessee Area","positions":[{"description":"","duration":"Jul 2013 Jan 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2016","start_date":"Jul 2013","subtitle":"Home Instead Senior Care","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/homeinsteadinc"},{"company":"Trion Worlds","company_id":"gamigo-us","location":"San Diego, CA","positions":[{"description":"","duration":"Sep 2009 Jul 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2011","start_date":"Sep 2009","subtitle":"Trion Worlds","title":"Terrain Artist"}],"url":"https://www.linkedin.com/company/gamigo-us"},{"company":"EA Mythic","company_id":"ea-mythic","location":"Fairfax, VA","positions":[{"description":"","duration":"Oct 2007 Feb 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2009","start_date":"Oct 2007","subtitle":"EA Mythic","title":"Terrain Artist - Warhammer Online"}],"url":"https://www.linkedin.com/company/ea-mythic"},{"company":"Sony Online Entertainment","company_id":"sony-online-entertainment","location":"","positions":[{"description":"","duration":"Aug 2005 Sep 2007 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2007","start_date":"Aug 2005","subtitle":"Sony Online Entertainment","title":"Artist - Everquest"}],"url":"https://www.linkedin.com/company/sony-online-entertainment"}]', '["Peter Lipman “Meg is a skilled terrain artist who was able to incorporate and meld the needs of artistic visuals and quests to form several of the terrain areas in our game (WAR Online). She is a good communicator and never afraid to weigh in an opinion or let you know if direction is not clear. Meg is able to draw from her knowledge and experience constructing MMO-size spaces. This level of experience is rare and hard to find in the industry.”","John Roy “Example: Meg is a detail-oriented and a hard worker, eager to learn and she is a self starter and closer. a good team worker.”"]']### Assistant: The agent's job is to provide quality-related services to manufacturing companies in the automotive industry, and today, the agent is reaching out to the user, who is a licensed realtor, because they need assistance in ensuring the quality of automotive parts for a new development project. |
### Human: Agent: ['Ashley McCoury', 'I am a recent graduate from the University of Findlay, where I received my Bachelor Degree in Science with a minor in Biology; I also completed both the Nuclear Medicine and PET/CT program. I am currently a certified nuclear medicine technologist through the NMTCB. I intend to take the ARRT CT board exam and the NMTCB PET exam.', 'Nuclear Medicine Technologist at UCHealth', 'UCHealth', '[{"company":"UCHealth","company_id":"uchealth","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"Jul 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jul 2018","subtitle":"UCHealth","title":"Nuclear Medicine Technologist"},{"description":"Direct patient care experience in a PET / CT department and experience with all associated equipment like: operating gamma camera, GM detectors, dose calibrators, well counters, and other associated equipment. Worked with GE Discovery ST camera and MIM software. Conduct tests concerning oncology, neurology, and cardiology. Prepare patients by explaining procedures and administering venipuncture. Maintain quality results by enforcing radiation safety standards.","duration":"Mar 2018 Aug 2018 6 months","duration_short":"6 months","end_date":"Aug 2018","start_date":"Mar 2018","subtitle":"UCHealth","title":"Nuclear Medicine Student"}],"url":"https://www.linkedin.com/company/uchealth"},{"company":"The Medical Center of Aurora/Centennial Medical Plaza","company_id":"auroramed","location":"Aurora, CO","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Apr 2018","subtitle":"The Medical Center of Aurora/Centennial Medical Plaza","title":"Nuclear Medicine Technologist PRN"}],"url":"https://www.linkedin.com/company/auroramed"},{"company":"ALDI USA","company_id":"aldi-usa","location":"New Philadelphia, OH","positions":[{"description":"Maintain Aldi\'s store image, efficiently stock store shelves, and accurately scan groceries while giving customers a positive experience. Maintain Aldi\'s store image, efficiently stock store shelves, and accurately scan groceries while giving customers a positive experience.","duration":"Jul 2013 May 2018 4 years 11 months","duration_short":"4 years 11 months","end_date":"May 2018","start_date":"Jul 2013","subtitle":"ALDI USA","title":"Cashier"}],"url":"https://www.linkedin.com/company/aldi-usa"},{"company":"Mercy","company_id":"mercy","location":"Lima, Ohio Area","positions":[{"description":"Direct patient care experience in a CT department for 350 hours to acquire the following knowledge: operating contrast injector, imaging procedures, and CT camera experience. Worked with Siemen\'s Somatom Perspective camera and Bracco contrast injector using the following software: IRiS and MIE. Preparing to take board exam in July 2018. Direct patient care experience in a CT department for 350 hours to acquire the following knowledge: operating contrast injector, imaging procedures, and CT camera experience. Worked with Siemen\'s Somatom Perspective camera and Bracco contrast injector using the following software: IRiS and MIE. Preparing to take board exam in July 2018.","duration":"Dec 2017 Feb 2018 3 months","duration_short":"3 months","end_date":"Feb 2018","start_date":"Dec 2017","subtitle":"Mercy","title":"CT Student"}],"url":"https://www.linkedin.com/company/mercy"},{"company":"Summa Health","company_id":"summahealth","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Direct patient care experience for 1, 320 hours in order to acquire the following knowledge and abilities: operating gamma camera, GM detectors, dose calibrators, well counters, and other associated equipment. Prepare patients by explaining procedures and administering venipuncture. Conduct tests such as whole-body scans, thyroid uptake, and more. Prepare and dispense radiopharmaceuticals, and maintain quality results by enforcing radiation safety standards. Familiar with I-125 seed placement for breast lesions in surgical patients. Worked with Siemen\'s E- Cams, Toshiba 7200, Siemen\'s Biograph 6 PET / CT, and uptake probe. Used the following software: Siemen\'s E- Soft, MIE, 4DM SPECT, INVIA, and Captus 3000.","duration":"Dec 2016 Aug 2017 9 months","duration_short":"9 months","end_date":"Aug 2017","start_date":"Dec 2016","subtitle":"Summa Health","title":"Nuclear Medicine Student"}],"url":"https://www.linkedin.com/company/summahealth"}]', '["Julie Baggett, BSIT, CNMT, RT(CT) “Ashley performed her PET clinical hours with us at UCH. She is a fast learner and hard worker. Within a couple of weeks she was part of the team and running studies with minimal supervision. She always has a great attitude and the patients love her bedside manner. We would love to keep her with us when she is finished with school. ”","Ryan Smith “I met Ms. McCoury about one year ago, as she was applying to our Nuclear Medicine Technology program at The University of Findlay. As Director of this program, I was heavily involved in the review of her application and in the decision making process to accept her into our rigorous program. She is currently enrolled in the didactic stage of our program and is performing at a very high level. Ms. McCoury\'s performance in our 25 credit-hour semester is at the top 5% of the class. She has displayed a very high-level of critical thinking, organizational performance, and interpersonal interaction. Ms. McCoury has exhibited a high level of leadership experience throughout her college career. She has served as a Resident Assistant at The University of Findlay from August 2014-May 2015. Her responsibilities included providing care and guidance for 50 student residents, maintaining a safe living environment for students by enforcing established rules and policies, and through the planning of 26 programs designed to educate student residents about life skills and careers (examples include programs in resume building, car maintenance, alcohol awareness, and fire safety). She has also been a member of the Sigma Kappa Sorority (2013-Present) having served as the Social Chairperson and Standards Council (2014), the Membership Chairperson (2015), and as the current Vice President of Programming. During this time, Ms. McCoury has also performed over 100 hours of philanthropy work. With respect to involvement in the Nuclear Medicine profession (her chosen major), Ms. McCoury recently became a student member of the Society of Nuclear Medicine and Molecular Imaging (SNMMI). This is the largest scientific organization dedicated to the field of Nuclear Medicine Technology. Honors recognition includes Mortar Board Senior National Honor Society (2016) as well as recognition as a Florence Scholar (2015). She is currently BLS certified and received QPR Training (emergency response for suicide prevention) in 2016. Ms. McCoury has also spent over 120 job-shadowing hours under a Physician Assistant and even presented her shadowing experience to peers at her local high school (Tuscrarawas Valley High School). Through her academic performance and extracurricular involvement, Ms. McCoury has clearly expressed an interest in advancing her education, career and leadership potential. Furthermore, her academic performance helped her earn two scholarship while enrolled in the Nuclear Medicine Technology program: the HeartLight Pharmacy Services Operating Scholarship and the Lori Kloman/Clarence Williamson NMI Endowed Scholarship. In the clinical environment, Ms. McCoury is very engaging and compassionate interpersonal skills. She was always punctual, an excellent communicator and team-player, and had a high ability to use critical thinking skills. Following the completion of her Nuclear Medicine Technology training, she immediately began the Positron Emission Tomography/C”"]']
User: ['Brian McGuire', 'I am a Registered Cardiovascular Invasive Specialist who currently serves as the Cath Lab/Interventional Radiology Supervisor at Carteret Health Care in Morehead City, NC. I have over 20 years of medical background and experience with a passion for learning and medical innovation. I am a success driven and goal oriented team player in many arenas of the medical field.', 'RCIS, EMT-P, NR-P', 'Carteret Health Care', '[{"company":"Carteret Health Care","company_id":"carteret-general-hospital","location":"Morehead City, NC","positions":[{"description":"-Successfully opened the first interventional cardiac catheterization lab in Carteret County-Negotiated and acquired all capital equipment -Implemented a solid inventory control system for all consumable supplies-Recruited and hired a top-notch, experienced staff-Initiated community outreach for physician referral base-Consistently exceed quarterly performance goals-Perform over 1000 procedures annually","duration":"Mar 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2016","subtitle":"Carteret Health Care","title":"Cath Lab/IR Supervisor"}],"url":"https://www.linkedin.com/company/carteret-general-hospital"},{"company":"Craven Community College","company_id":"craven-community-college","location":"New Bern","positions":[{"description":"EMT/Paramedic Instructor-Continuing Education-Certification Classes for EMT, EMT-I, EMT-P","duration":"Sep 2000 - Present 20 years 11 months","duration_short":"20 years 11 months","end_date":"Present","start_date":"Sep 2000","subtitle":"Craven Community College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/craven-community-college"},{"company":"Bridgeton EMS","company_id":null,"location":"Bridgeton, North Carolina","positions":[{"description":"Emergency Medical Service-Oversee daily department operations-Respond to over 1200 911 calls annually-Employee Scheduling -Payroll coordination for 16 employees-Supply chain management","duration":"Sep 1999 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Sep 1999","subtitle":"Bridgeton EMS","title":"EMS Chief"}],"url":""}]', '["“Brian is without a doubt one of the most knowledgable people I have met in the vascular space. His opinionis are valued by both Physicians and Vendors alike. He is honest , hardworking and a teamplayer. He would be a huge assest to any company and should be given serious consideration for any position to which he applys .”","“To whom it may concern, I am writing on behalf of Brian McGuire and his exemplary personality and talents. Brian and I have worked together for nearly two years at Carolina East Medical Center in New Bern, NC. I have watched him grow during this time and I can validate and vouch for his dedication and persistence to getting it right and getting it done well. He does not slack in his job performance and puts 110% into everything that he is involved with, knowing his reputation rides on every decision he makes. Brian is consistently reliable, punctual, and instinctively makes critical and life saving decisions quickly, but with precision and compassion more so than anyone I have ever had the pleasure of working with. I would hate losing such a great colleague and friend at Carolina East, but I know it is the right decision for him and he would be the BEST clinical asset for any organization. Brian is a true friend and someone I rely on for information to make my crucial decisions. In Conclusion, with Brian\'s professional insight and personable concern for helping others, he\'ll outperform his job and truly exceed your expectations if given the chance. If you have questions or would like to talk more please do not hesitate and contact me at the number below. Sincerely, Rebecca L McCann RT (R) 252-406-3684”"]']### Assistant: The agent's job is to manage the Cath Lab/Interventional Radiology department at Carteret Health Care, and today the user is reaching out to the agent because they need assistance in implementing a new medical innovation in the department. |
### Human: Agent: ['Denise (Conner) Young', 'Specialties: Project Mgmt, Documentation, Field Assurance Medical Devices, Medicare Claims Processing Systems (FISS, CWF, ECPS, MCS, HIGLAS), Transitions/Conversions, Customer Service', 'Senior Business System Analyst at Peraton', 'Peraton', '[{"company":"Peraton","company_id":"peraton","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Peraton","title":"Senior Business System Analyst"}],"url":"https://www.linkedin.com/company/peraton"},{"company":"Contractor with PHSSC working on the FISS Medicare system","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Jul 2012 Jan 2019 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jan 2019","start_date":"Jul 2012","subtitle":"Contractor with PHSSC working on the FISS Medicare system","title":"FISS Senior Business Analyst"}],"url":""},{"company":"CR Bard","company_id":"cr-bard","location":"Tempe, AZ","positions":[{"description":"","duration":"Jan 2011 Apr 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2012","start_date":"Jan 2011","subtitle":"CR Bard","title":"Field Assurance Specialist"}],"url":"https://www.linkedin.com/company/cr-bard"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Jan 2009 Mar 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2010","start_date":"Jan 2009","subtitle":"HP Enterprise Services","title":"Advanced Business Analyst"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Blue Cross","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"Blue Cross","title":"Business Analyst/Project Manager"}],"url":""},{"company":"Blue Cross Blue Shield of Arizona","company_id":"blue-cross-blue-shield-of-arizona","location":"","positions":[{"description":"","duration":"1987 2000 13 years","duration_short":"13 years","end_date":"2000","start_date":"1987","subtitle":"Blue Cross Blue Shield of Arizona","title":"Sr Supervisor of Federal Programs"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield-of-arizona"}]', '["Shelley Gillespie CEO, Copa Shorts Film Fest “Denise is expert at her work, efficient and well-organized. She is personable and a pleasure to work with!”","Tana Williams “Denise Conner focused on creating an environment for her staff and co-workers to follow her lead in diligence and compliance. She managed and supported the targeted above average goals set for her department and division.”"]']
User: ['Dave Nyberg', 'Customer Relationship Builder | Customer Advocate Champion | Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']### Assistant: The agent's job is to provide customer service for Medicare claims processing systems, and today the user is reaching out to the agent because they need assistance with a transition/conversion related to medical device field assurance documentation. |
### Human: Agent: ['Michelle Brown', 'An engaging, and resourceful Emmy and AP award winning multi-media journalist with a passion for finding and telling great stories. A highly adaptable professional who thrives under deadline pressure. Skilled at producing compelling digital content on multiple platforms. Outstanding written, verbal communication, teamwork and analytical skills.', '2x Emmy Winner| AP Award Winner I TV Reporter/AnchorI Host I Storyteller I Digital Content Creator I Media Trainer I', 'News12 Westchester', '[{"company":"News12 Westchester","company_id":null,"location":"","positions":[{"description":". Emmy Award Nominee (Best Daytime Newscast-2015). Successfully solo launched three weekend morning newscasts. . Drive television content through multiple social media platforms such as Facebook Live and Instagram.. Collaborate with managers, producers and photographers to create compelling award worthy special reports.. Continually engage with local charities such as American Cancer Society, as host and public speaker.. Cultivate and develop relationships with key community leaders and officials.","duration":"Oct 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Oct 2012","subtitle":"News12 Westchester","title":"Anchor/Reporter"}],"url":""},{"company":"New England Cable News","company_id":"new-england-cable-news","location":"Greater Boston Area","positions":[{"description":". Pitched and reported on breaking news and feature stories under very tight deadlines in top 10 market. . Developed and maintained sources in the community. . Drove television content through social media. . Pitched and reported on breaking news and feature stories under very tight deadlines in top 10 market. . Developed and maintained sources in the community. . Drove television content through social media.","duration":"Jun 2009 Nov 2009 6 months","duration_short":"6 months","end_date":"Nov 2009","start_date":"Jun 2009","subtitle":"New England Cable News","title":"Freelance Reporter"}],"url":"https://www.linkedin.com/company/new-england-cable-news"},{"company":"WJAR NBC-10","company_id":null,"location":"Providence, Rhode Island Area","positions":[{"description":". Anchored number one rated weekend evening newscast for top station in Rhode Island.. Developed and maintained sources in community.. Served as host and spokesperson at various fundraising and charity events. . Produce multiple award worthy special reports.. Wrote stories specifically for web.. Daily viewer engagement on social media. . Anchored number one rated weekend evening newscast for top station in Rhode Island.. Developed and maintained sources in community.. Served as host and spokesperson at various fundraising and charity events. . Produce multiple award worthy special reports.. Wrote stories specifically for web.. Daily viewer engagement on social media.","duration":"Nov 2004 Jun 2009 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jun 2009","start_date":"Nov 2004","subtitle":"WJAR NBC-10","title":"Anchor/Reporter"}],"url":""}]', '["Steve Klamkin “Getting to know Michelle Brown was, for me, a very rewarding experience. We were not co-workers, not exactly competitors. We first met while covering a somewhat less than memorable story... she, for WJAR-TV, I for WPRO radio. I was impressed right away by her grasp of the story. Tuning in that night, I was further impressed by her fresh approach to what could have been a very run of the mill story. We would often find ourselves covering the same story, and I\'d always see her working hard, asking great questions, making great stories. Michelle brings a very refreshing approach to dealing with people and an air of authority that shines through on the screen. These uncommon attributes will serve her well in whatever field she pursues. Best of all, she has a great sense of humor and fun. Michelle has it all together, I think that she is a powerhouse personality... and employee. You wouldn\'t want to see her working for your competitors.”","Luke Dougherty “We first approached Michelle after seeing her work on News12 Westchester. Her professionalism and connection with the audience was what made us take notice. Michelle has generously hosted a number of events for our non-profit, Cardinal McCloskey Community Services. Events can typically have some high stress moments but her experience and poise always provides a calming touch. Her appearance also adds a touch of excitement to these events. Her biggest impact though may be the time Michelle willingly spends speaking with and encouraging the foster children and adults with developmental disabilities in our care. Michelle has made a tremendous contribution to CMCS and I’m sure raised the viewership at News12 through her time spent volunteering and appearing in front of the many supporters of CMCS. ”"]']
User: ['Patrick Harvey', 'Patrick has the unique ability to understand the crux of any business, its core technology and benefits to society and translate it into a compelling vision for revenue growth. He possesses strength in building strategic technology alliances, developing the partner ecosystem, supporting M&A execution and driving negotiations as a change agent, at all levels of an organization. Patrick has 15+ years of experience in both Commercial and Federal sectors with a broad working knowledge of Cloud, as a service platforms, DNS, Internet monitoring/routing/performance, CDN, hosting, Serverless, edge computing & security.', 'Business Development Director', 'WH Bagshaw Company, Inc.', '[{"company":"WH Bagshaw Company, Inc.","company_id":"wh-bagshaw","industry":"Mining","location":"Nashua, New Hampshire, United States","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Feb 2021","subtitle":"WH Bagshaw Company, Inc.","title":"Business Development Director"}],"url":"https://www.linkedin.com/company/wh-bagshaw"},{"company":"Oracle","company_id":"oracle","location":"Manchester, New Hampshire","positions":[{"description":"Responsible for developing technology alliances, ecosystem partnerships, OEM integrations, supporting M&A execution and delivering product/business insights that evolve Oracle Cloud Infrastructure\'s current product strategy. Responsible for developing technology alliances, ecosystem partnerships, OEM integrations, supporting M&A execution and delivering product/business insights that evolve Oracle Cloud Infrastructure\'s current product strategy.","duration":"Apr 2017 Dec 2021 4 years 9 months","duration_short":"4 years 9 months","end_date":"Dec 2021","start_date":"Apr 2017","subtitle":"Oracle","title":"Strategic Technology Alliances & Ecosystem Partnerships"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Dyn","company_id":"dyn","location":"Manchester, NH","positions":[{"description":"Responsible for delivering business insights and channel sales results that evolve Oracle Dyn\'s current partnership strategy. Drive the successful implementation and growth of existing and future partnerships in both the Commercial and Government sectors.- Member of the elite Partner team which built and developed Dyn\'s channel program.- Drive customer and revenue growth through reseller channels and other partner relationships. - Initiate and develop new business relationships that will accelerate growth in customer adoption.- Further develop the overall channel partner program in North & South Americas.- Expand business within Dyn\'s current partner base.Dyn is a cloud-based Internet Performance company. Dyn helps companies monitor, control, and optimize online infrastructure for an exceptional end-user experience. Through a world-class network, and unrivaled, objective intelligence into Internet conditions, Dyn ensures traffic gets delivered, faster, safer and more reliably than ever.","duration":"Jan 2013 Apr 2017 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2017","start_date":"Jan 2013","subtitle":"Dyn","title":"Strategic Partnerships & Channel"}],"url":"https://www.linkedin.com/company/dyn"},{"company":"Microlan Systems Inc.","company_id":"microlan-systems-inc.","location":"","positions":[{"description":"Managed systems integration tasks such as analysis and assessments of software (operating system, middleware, applications) and hardware components compatibility, determining the optimum component mix. Planned capacity and components in accordance with customer delivery requirements with a 100% on time delivery record for all programs.Direct outside sales, business development and marketing. Established strong business and client relationships with Fortune 100 companies, Government prime contractors and Federal Government agencies. Direct inside sales of hardware/software and services to DoD agencies and Fortune 100 companies. Pricing and quote operations in a real-time environment. Provided technical information, product samples and prototypes to existing and potential customers.","duration":"Dec 2003 Feb 2013 9 years 3 months","duration_short":"9 years 3 months","end_date":"Feb 2013","start_date":"Dec 2003","subtitle":"Microlan Systems Inc.","title":"Director of Operations and Business Development"}],"url":"https://www.linkedin.com/company/microlan-systems-inc."},{"company":"AFCEA International","company_id":"afcea-international","location":"","positions":[{"description":"AFCEA International:• Co-President Young AFCEA Advisory Council 2013 - 2015• Executive Committee Member for AFCEA International 2013 - 2015• Young AFCEA Advisory Council Member 2010 - PresentAFCEA Lexington - Concord Chapter:• Industry Co-President 2010 - 2013• Received Emerging Leader Award for 2012• Received Regional Distinguished Young AFCEAN Award for 2010• Committee Chair for Inaugural 5K Run for STEM 2013 AFCEA International:• Co-President Young AFCEA Advisory Council 2013 - 2015• Executive Committee Member for AFCEA International 2013 - 2015• Young AFCEA Advisory Council Member 2010 - PresentAFCEA Lexington - Concord Chapter:• Industry Co-President 2010 - 2013• Received Emerging Leader Award for 2012• Received Regional Distinguished Young AFCEAN Award for 2010• Committee Chair for Inaugural 5K Run for STEM 2013","duration":"May 2005 May 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2008","start_date":"May 2005","subtitle":"AFCEA International","title":"Various Titles"}],"url":"https://www.linkedin.com/company/afcea-international"}]', '["Hyon (Suk) Harvey “Trustworthy, consistent, and reliable Creative: Inventive, out-of-the-box ideas and implementation Works well with colleagues and clients”","Nikolas Acheson “Patrick is certainly on my short list of great men and true professionals I know. Whether it is as a business partner, industry partner, or friend, I have the fullest confidence in that anything Patrick says or does will be completed with equal parts passion, drive, and competency. There is an aura about Patrick that is infectious and I recommend anyone to experience the opportunity to work with him. Since leaving the Boston area and seeing him too few of times now, he still continues to impress me with the passion and care he has for everything he does. Embodied professional, rock star in the ever making, and as solid of a person out there you can find!”"]']### Assistant: The agent's job is to develop strategic technology alliances and drive negotiations, while the user is reaching out to the agent because they need assistance in building partnerships and expanding their business in the technology sector. |
### Human: Agent: ['Roy Matheson, ADAC', 'Reasonable Accommodation, LLC is an advisory and training firm immersed in the mechanics of Title I (Employment) of the Americans with Disabilities Act (ADA). Roy Matheson is an Americans with Disabilities Act Coordinator (ADAC) with thirty-five years of pioneering and training experience in the field of occupational rehabilitation. The Reasonable Accommodation team supports private employers, local government agencies, legal counsel, and aggrieved employees in the areas of employment testing and reasonable accommodation. Our specialized management training programs meet the annual training requirements of cities and counties that belong to risk compacts. Our ADA Title I medical examination training programs for work evaluators, physicians, and legal counsel offer essential insights into employment testing clinical practices under the law.', 'Managing Partner at Reasonable Accommodation LLC', 'Reasonable Accommodation, LLC', '[{"company":"Reasonable Accommodation, LLC","company_id":null,"location":"Keene, NH","positions":[{"description":"Roy Matheson is a graduate of the Americans with Disabilities Act Coordinator Training Program through the University of Missouri. He holds the \\"ADAC\\" designation, has been certified in the Method-Time Measurement process of job and task analysis and is an ADA National Network instructor.Roy is the author of 5 ADA Title 1 training programs including the original \\"Our Plan to Not Discriminate - A System for Equitable Employment Determination (SEED).\\"As a software development program manager, Roy lead the Reasonable Accommodation team through creation and launch of the Essential Function Job Analysis Software, the Post-Offer Employment Testing software, and the online Reasonable Accommodation Management Software (RAMS).","duration":"Aug 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Aug 2014","subtitle":"Reasonable Accommodation, LLC","title":"Managing Partner"}],"url":""},{"company":"Roy Matheson & Associates, Inc.","company_id":"roy-matheson-&-associates-inc.","location":"Irvine, California and Keene, New Hampshire","positions":[{"description":"Roy Matheson & Associates, Inc. (RMA) is the fourth in a line of companies imagined, launched, nurtured, and spun-off by Roy Matheson. Under the corporate name “Matheson Education and Training Solutions” his original vision continues to expand the audience of more than 15,000 occupational therapists, physical therapists, and safety professionals who have participated in his training programs.Of the 15,000 occupational therapists, physical therapists and safety professionals who have graduated from Matheson training programs, approximately 7.5% go on to pursue the arduous Certified Work Capacity Evaluation (CWCE) designation. Roy was the original founder and administrator of the Certified Functional Capacity Evaluator (CFCE) designation. Built on the pioneering research and foresight of Dr. Leonard Matheson the tools and concepts used by Matheson-trained evaluators and the medical evaluation concepts underlying Title I of the Americans with Disabilities Act bring to life Dr. Matheson’s long-held motto of “To recognize and develop the value in each of us.”Prescott, Arizona-based Matheson Development, Inc. is another by-product of Roy’s creativity. Focused on manufacturing and distribution of the Method-Time Measurement work evaluation tools MD also produces and distributes testing materials developed by Dr. Leonard Matheson.","duration":"Dec 1988 Dec 2014 26 years 1 month","duration_short":"26 years 1 month","end_date":"Dec 2014","start_date":"Dec 1988","subtitle":"Roy Matheson & Associates, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/roy-matheson-&-associates-inc."},{"company":"U.S. Coast Guard","company_id":"uscoastguard","location":"","positions":[{"description":"TID at U. S. Naval Schools Command located in the Mare Island Naval Shipyard at Vallejo, California. Boarded USCGC Klamath WHEC66 in Seattle, Washington. for Ocean Station November and Ocean Station Victor duty.Transferred to USCGC Minnetonka WHEC67 in Long Beach, California, for further Ocean Station November and Ocean Station Victor duty. TID at U. S. Naval Schools Command located in the Mare Island Naval Shipyard at Vallejo, California. Boarded USCGC Klamath WHEC66 in Seattle, Washington. for Ocean Station November and Ocean Station Victor duty.Transferred to USCGC Minnetonka WHEC67 in Long Beach, California, for further Ocean Station November and Ocean Station Victor duty.","duration":"Jun 1967 Mar 1971 3 years 10 months","duration_short":"3 years 10 months","end_date":"Mar 1971","start_date":"Jun 1967","subtitle":"U.S. Coast Guard","title":"E5 Gun Fire Control Technician"}],"url":"https://www.linkedin.com/company/uscoastguard"}]', '["Brent Armstrong “Roy\'s company provides very relevant, cutting edge education for my clinicians. His company has been set apart as the gold standard for functional evaluation, worksite evaluation and now he is assisting companies with navigating the ADAA. Way to go Roy!”","Walter Fluharty, Psy.D., CEES, SPHR “Roy and his team at Roy Matheson and Associates, provide expert service and advice that pays for itself again and again. Roy is probably the most recognized expert in his field and is always there the answer questions related to ergonomics, functional capacity evaluations, ADAA Title 1 and reasonable accommodations. I am very happy to recommend Roy for any task presented on his website. Feel free to contact me to discuss his excellent services further.”"]']
User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']### Assistant: The agent's job is to provide advisory and training services on the Americans with Disabilities Act (ADA), and today, the agent is reaching out to the user, a senior staff editor at The New York Times, because they need assistance in navigating the ADA Title I and reasonable accommodation for employees. |
### Human: Agent: ['Dillon Gallus', 'Hands-on global operations and supply chain leader with 12 years of experience building teams and scaling distributed products and services. Consistently developed and executed on strategic business initiatives. I thrive in bringing order to chaos, simplifying processes, streamlining operations, and nurturing relationships at all levels. Operational Efficiency Supply Chain Management e-commerce Field Operations Financial & Budget Management Customer Service & Account Management Program Management International Expansion Cross-functional Leadership Vendor Selection & Management GTM of Products and Services', 'Sr. Program Manager at Joy | Ex - Eventbrite', 'Joy', '[{"company":"Joy","company_id":"withjoy","industry":"Technology, Information and Internet","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Joy","title":"Sr. Program Manager"}],"url":"https://www.linkedin.com/company/withjoy"},{"company":"Bungalow","company_id":"bungalow-living","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2021 Feb 2022 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2022","start_date":"Feb 2021","subtitle":"Bungalow","title":"Sr. Program Manager"}],"url":"https://www.linkedin.com/company/bungalow-living"},{"company":"Eventbrite","company_id":"eventbrite","location":null,"positions":[{"description":"-Created the Global Operations Onsite Team with the core mission of optimizing and scaling of the ‘day of event’ experience for our creators. Grew the team from 2 US staff, to 13 managers and staff, managing 18 countries and supporting Operations, Asset Management and L&D-Supported four major M&A integrations (Ticketfly, Ticketscript, Ticketea and Eventioz) related to Onsite efforts across the US, Brazil, Netherlands and Spain, working cross-functionally with Sr. Leadership, M&A, Tax, Legal, and Accounting Teams.","duration":"Apr 2018 Mar 2020 2 years","duration_short":"2 years","end_date":"Mar 2020","start_date":"Apr 2018","subtitle":"Eventbrite","title":"Head of Global Operations, Onsite BU"},{"description":"-Partnered on multiple go-to-market (GTM) products and services globally.-Partnered with FP&A to develop global OpEx and CapEx budgets, actuals, and re-forecasts.-Successfully came in under budget for the 6 years I was involved, while navigating a fast-growthcompany.-Transitioned the Asset Management team to a revenue center, from a cost center.-Saved millions in vendor costs by creatively negotiating and customizing agreements for the duration of our partnerships to allow increased asset utilization and savings.","duration":"May 2016 Mar 2020 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2020","start_date":"May 2016","subtitle":"Eventbrite","title":"Head of Operations, Field Services"},{"description":"-Led global expansion of the Asset Management team across San Francisco, Amsterdam, Cork, Brazil and Melbourne. Focused on sustaining operations, growing revenue, and mitigating cost and tax liability-Negotiated and created sustaining partnerships with third parties to fulfill needs in key emerging markets -Negotiated and created numerous global third-party partnerships between various global internal entities to ensure accounting and tax compliance.-Led efforts to select tools to increase efficiency and metrics tracking, partnering closely with other operations teams within the business.","duration":"May 2014 May 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2016","start_date":"May 2014","subtitle":"Eventbrite","title":"Senior Field Asset Manager"},{"description":"-Created the Assets Management Team, responsible for providing physical assets and services to the highest value, highest visibility, and highest volume accounts to ensure event success. -Consistently delivered average annual growth of 20% YoY since 2011. -Created and launched a robust custom-built asset tracking system focused on IT physical assets, contract management, shipping integration, and multiple automation to improve the customer experience.","duration":"Sep 2011 May 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2014","start_date":"Sep 2011","subtitle":"Eventbrite","title":"Field Asset Manager"}],"url":"https://www.linkedin.com/company/eventbrite"},{"company":"Vector CSP","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"-Tracking the maintenance of the San Francisco Sector small boat fleet in accordance with the modernization of the United States Coast Guard.-Manage Sector San Francisco physical assets -Manage the local relationship between Vector CSP and the USCG local command. -Tracking the maintenance of the San Francisco Sector small boat fleet in accordance with the modernization of the United States Coast Guard.-Manage Sector San Francisco physical assets -Manage the local relationship between Vector CSP and the USCG local command.","duration":"Jul 2009 Sep 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2011","start_date":"Jul 2009","subtitle":"Vector CSP","title":"Field Analyst/Assets Material Manager"}],"url":""},{"company":"Infusion Lounge","company_id":"infusion-lounge","location":"San Francisco Bay Area","positions":[{"description":"• Restaurant manager• Daily financials including credit card disputes, bank reconciliations, preparing bank deposits, sending daily owner reports.• Managed a staff of 30. • Restaurant manager• Daily financials including credit card disputes, bank reconciliations, preparing bank deposits, sending daily owner reports.• Managed a staff of 30.","duration":"Jan 2009 Jan 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2010","start_date":"Jan 2009","subtitle":"Infusion Lounge","title":"Dining Director"}],"url":"https://www.linkedin.com/company/infusion-lounge"},{"company":"The Red Tavern","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2006 Jan 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2009","start_date":"Sep 2006","subtitle":"The Red Tavern","title":"Lead Server"}],"url":""},{"company":"Pebble Beach Company","company_id":"pebble-beach-company","location":"","positions":[{"description":"","duration":"2003 2003 less than a year","duration_short":"less than a year","end_date":"2003","start_date":"2003","subtitle":"Pebble Beach Company","title":"Intern"}],"url":"https://www.linkedin.com/company/pebble-beach-company"}]', '["Anthony C. “I had the pleasure of working on Dillon’s team for nearly 6 years at Eventbrite. Among other things, I was most impressed by Dillon’s ability to constantly figure out new avenues to drive efficiency on the Operations team and to provide incremental value to Eventbrite’s largest and most important customers. Beyond our internal operations, Dillon had a natural charm when it came to building relationships with external parties, be it customers, vendors, or other teams within the company. Time and time again, I witnessed Dillon somehow turn the most difficult interactions with customers into positive ones. As my manager, Dillon was consistently supportive of my personal and professional growth. He was always available to guide me through tricky situations with constructive feedback, and helped me grow from an individual contributor to a team manager. Despite the many challenges we faced scaling the services of the Onsite team globally, Dillon was always very positive and a pleasure to work with. I learned a ton from my time working with Dillon and am incredibly grateful for the 6 years we got to work together. ”","Allison Brecklin “Continuous improvement is the phrase I think of when I think about Dillon. I had the pleasure of working with him for over two years at Eventbrite, collaborating on several projects. Above all, I was impressed with Dillon’s ability to identify opportunities for improvement, both in process and product. Dillon would be an asset to any team as a member or a leader and comes with my heartfelt recommendation. ”"]']
User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them. Today, the user is reaching out to the agent because they need assistance in recruiting healthcare professionals for their hospital. |
### Human: Agent: ['Joanne Fried', 'Started my CPR company in 2010, and closed it 2017 to get into the Real Estate sector.I am so excited that I just bought my first flip to rehab. Professional Profile:.Passionate about what I do. .Well organized individual who works well under pressure. .Very honest and dependable.', 'Real Estate Investor/Entrepreneur', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"I plan on buying and rehabbing 5 houses a year. I plan on buying and rehabbing 5 houses a year.","duration":"Feb 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Self-employed","title":"Real Estate Investor"}],"url":""},{"company":"ACTION CPR, LLC","company_id":null,"location":"Wake Forest, NC","positions":[{"description":"Our company trains the Healthcare Industry in the American Heart Association ECC Courses of Heartsaver and BLS Healthcare. We teach infant, child and adult CPR/AED, as well as the Heimlich Maneuver.We also teach Bloodborne Pathogens, as well as First Aid for the Workplace and Pediatric First Aid. Our company trains the Healthcare Industry in the American Heart Association ECC Courses of Heartsaver and BLS Healthcare. We teach infant, child and adult CPR/AED, as well as the Heimlich Maneuver.We also teach Bloodborne Pathogens, as well as First Aid for the Workplace and Pediatric First Aid.","duration":"Jun 2010 Dec 2017 7 years 7 months","duration_short":"7 years 7 months","end_date":"Dec 2017","start_date":"Jun 2010","subtitle":"ACTION CPR, LLC","title":"Owner & BLS Instructor, American Heart Association Certified"}],"url":""}]', '["Janet Leshko “I have recommended you to a friend. Kimberly Boylston, RN see message below”","Andrew White “Joanne is a skilled and certified CPR Instructor. She goes above and beyond to ensure that her clients not only learn a life saving skill, but also enjoy the experience.”"]']
User: ['Cindy Hoover RN, BSN, MHA', 'Feel free to connect with me: cindyhoover12@gmail.comPeople-centric healthcare leader with extensive background in employee/patient engagement, culture, communication, talent management, ATS, and Human Resources. Expertise with relationship building, change management, staffing, operations, on-boarding, project management and safety/quality. Certified Trainer for Just Culture.', 'Exec Director Patient Care Services, St Francis Muskogee', 'St Francis Hospital', '[{"company":"St Francis Hospital","company_id":null,"location":"Muskogee, Oklahoma, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"St Francis Hospital","title":"Executive Director of Patient Care Services|CNO"}],"url":""},{"company":"Studer Group","company_id":"studer-group","location":"Pensacola, Florida, United States","positions":[{"description":"Work directly with healthcare organizations, educating leaders on how best to manage the constant change within our industry and how best to remain resilient. Worked to assess organization culture and environment to provide personalized training for leaders to accelerate the pace of change and increase change project sustainability.Also worked as a coach by providing direct coaching to operational and clinical leaders to improve the patient and employee experience. Developed coaching plans with organization’s executive team by utilizing Studer-specific tools and tactics to assess and determine areas of focus. Completed monthly visits to organizations, ensuring leadership accountability, progression toward key goals, and reporting to executive team.","duration":"Oct 2016 Jan 2021 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 2021","start_date":"Oct 2016","subtitle":"Studer Group","title":"Consultant & Coach"}],"url":"https://www.linkedin.com/company/studer-group"},{"company":"Mercy","company_id":"mercy","location":"Springfield, Missouri","positions":[{"description":"Oversite for CVICU, NTICU, PCU, Mother/Baby, LDRs, Pediatrics, 12 bed PICU, NICU. Oversight of Nurse Residency, Orientation, Patient Satisfaction, Coworker Engagement, Nursing Quality. Patient Flow Committee. Oversite for CVICU, NTICU, PCU, Mother/Baby, LDRs, Pediatrics, 12 bed PICU, NICU. Oversight of Nurse Residency, Orientation, Patient Satisfaction, Coworker Engagement, Nursing Quality. Patient Flow Committee.","duration":"Sep 2013 Oct 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2016","start_date":"Sep 2013","subtitle":"Mercy","title":"Administrative Director of Nursing- CVICU,NTICU, Neuro PCU, CV PCU, Womens & Childrens"}],"url":"https://www.linkedin.com/company/mercy"},{"company":"CoxHealth","company_id":"coxhealth","location":null,"positions":[{"description":"Oversaw the creation and maintenance of a pool of per diem nurses, allied health (PT, OT, COTA) and support staff. Significantly reducing the need for travelers for greater than 10 years Reorganized recruitment function utilizing LEAN techniques for improved leader, applicant satisfaction and reduction in days to fill by greater than 30%. Developed personalized recruitment approach for tough to recruit positions resulting in increased number of hires. Certified trainer for Just Culture - Integrating systems engineering, human factors science, and even the law into unique strategies that help organizations transform to a Just Culture, effectively investigate events, and manage risk.Member of Service Excellence Steering Committee - led employee recognition & reward programs, expert with behavioral interviewing, and enterprise wide patient service excellence programs. Compliance for HR involves continual Joint Commission readiness and assuring adherence to CMS, State and Federal regulations. Believe it\'s important to make regulations understandable and point out how they connect to what we do.","duration":"1993 Aug 2013 20 years","duration_short":"20 years","end_date":"Aug 2013","start_date":"1993","subtitle":"CoxHealth","title":"Director of Recruitment & Retention, HR Compliance & Contract Labor"},{"description":"Created this position in 2000 - worked in nursing administration while working on nursing recruitment and retention; developed departmental retention studies and was able to reduce turnover in key high turnover areas. Nursing vacancy reduced to less than 5% by 2004.","duration":"Mar 2000 Dec 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2004","start_date":"Mar 2000","subtitle":"CoxHealth","title":"Nurse Retention Specialist"},{"description":"managed 16-bed cardiac intensive care unit with >50 employees. Responsible for staffing, budget and quality improvement. Implemented unit Based Shared Leadership teams.","duration":"Mar 1998 Mar 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2000","start_date":"Mar 1998","subtitle":"CoxHealth","title":"Nurse Manager CCU"}],"url":"https://www.linkedin.com/company/coxhealth"}]', '["Mary O\'Brien “I had the privilege of working with Cindy at Huron Consulting Group. Cindy is a dynamic leader who worked tirelessly with her clients to achieve their outcomes. Her expertise in HR brought tremendous value to her consulting work. As a nurse leader, Cindy brings a unique perspective to coaching and consulting. Her passion for improving healthcare delivery and bringing purpose and passion to caring for patients, peers, clients and others is unparalleled.”","Dave Cummings “I had the pleasure to work with Cindy for several years while coaching at the Studer Group and again as consultants at Huron Consulting. Cindy’s diverse background brought unique solutions to the clients she partnered with. Always a flexible team player with great leadership skills I hope to be able to partner with Cindy again someday. She is a top decile performer and would be an asset to any organization! ”"]']### Assistant: The agent's job is to connect with professionals in the healthcare industry. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in employee engagement and culture improvement initiatives. |
### Human: Agent: ['Aum D.', 'Tech leader and lifetime learner', 'Engineering manager |Tunecore (Believe) | Ex Microsoft', 'Believe', '[{"company":"Believe","company_id":"believeglobal","industry":"Music","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Mar 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Believe","title":"Engineering Manager"}],"url":"https://www.linkedin.com/company/believeglobal"},{"company":"Microsoft","company_id":"microsoft","location":"United States","positions":[{"description":"- Managed and lead multiple projects from writing design documents, feature stories, running scrum meeting to allocating tasks to other engineers and deployment of the feature.- Collaborated with other engineering teams to implement onboarding process for new hires including writingcompressive documentation for API contracts, and general accepted engineering practices like release.process, CI/CD, and application architecture. - Developed UI for vendor market platform used by institutional and corporate clients using React, Redux, JavaScript.- Developed the next generation of RESTful API to enable retailers to work directly with their brand partners to promote products on-site via NodeJS and HapiJS- Built a Data Model to store vendor and retailer ad campaign data via MySQL relational DB.- Built a GraphQL API layer as a data access layer for React UI to access change history log data from DW and MySQL DB for reporting purposes for the end users.- Developed tools and custom utilities using JavaScript, which are used by multiple teams for development and to keep track of their application performance.- Built a library of custom reusable UI components using storybook to help reduce development time and improve efficiency.","duration":"Oct 2019 Mar 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2021","start_date":"Oct 2019","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Goldman Sachs","company_id":"goldman-sachs","location":"United States","positions":[{"description":"","duration":"Aug 2019 Nov 2019 4 months","duration_short":"4 months","end_date":"Nov 2019","start_date":"Aug 2019","subtitle":"Goldman Sachs","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/goldman-sachs"},{"company":"InRhythm","company_id":"getinrhythm","location":"New York, New York","positions":[{"description":"Clients: Goldman Sachs and Mastercard• Translated design team’s UX wireframes and mockups into responsive, interactive features, using VueJs and JavaScript • Worked with agile team to migrate front-end repos to mono-repo for better project organization • Developed tools and custom SDK using JavaScript, which are used by many teams for development and to keep track of their application performance and for reporting purpose • Built a library of custom reusable components to help reduce development time and improve efficiency • Develop new UI functionality for multithreaded user-facing applications running on touchscreen devices, using VueJs• Responsible for writing the Performance automation scripts, executing the test cases and providing the load/performance results of the next generation of MasterPass application using Java• Helped architect consumer driven contract tests using pact.io across multiple teams to improve expectation from backend services and streamline development across micro-services• Improved existing end to end testing framework by adding enhancement to make it quicker and efficient using Groovy and Gradle• Lead implementing visual regression testing by leveraging Applitool’s sdk with integration tests and end-to-end tests• Enhanced and implemented custom library build with node to update integration tests results at domain level on application life management software (Rally)• Worked across domain with different teams and architects to find and fill any gaps in testing","duration":"Jun 2018 Nov 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2019","start_date":"Jun 2018","subtitle":"InRhythm","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/getinrhythm"},{"company":"Mastercard","company_id":"mastercard","location":"United States","positions":[{"description":"","duration":"Jul 2018 Aug 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2019","start_date":"Jul 2018","subtitle":"Mastercard","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/mastercard"},{"company":"Altamarea Group","company_id":"osteria-morini","location":"New Brunswick, NJ","positions":[{"description":"","duration":"Oct 2014 May 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2017","start_date":"Oct 2014","subtitle":"Altamarea Group","title":"General Manager at Due Mari"}],"url":"https://www.linkedin.com/company/osteria-morini"},{"company":"Kairo Kafe","company_id":null,"location":"New Brunswick, NJ","positions":[{"description":"","duration":"Aug 2007 Jun 2012 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2012","start_date":"Aug 2007","subtitle":"Kairo Kafe","title":"Managing Partner, Executive Chef and Web developer"}],"url":""}]', '["Dilip Gavara “It was my pleasure to work with Aum Dutta at Microsoft. Aum has excellent coding skills, is an articulate communicator, thinks logically, develops creative solutions to complex problems and works well on the team. I highly recommend Aum and believe he would be a tremendous asset on any team or company in the future.”","Sreedev Kodichath “Aum is an inspiring leader, a great engineer and among other things, an autodidact. Aum\'s enthusiasm towards technology, helping nature & encouraging attitude keeps the team morale high and makes working with him an absolute joy. His dedication towards designing & implementing good engineering practices, has proven to be an asset and as someone who has had a front-row seat to his work, Aum earns my highest recommendation as a leader and an engineer.”"]']
User: ['Nicole Garner', 'Fashion, Beauty, Entertainment public relations and lifestyle marketing', 'Founder / CEO at The Garner Circle PR', 'The Garner Circle', '[{"company":"The Garner Circle","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"The Garner Circle","title":"Owner"}],"url":""},{"company":"The Garner Circle PR","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2006 - Present 16 years 5 months","duration_short":"16 years 5 months","end_date":"Present","start_date":"Jan 2006","subtitle":"The Garner Circle PR","title":"Founder / CEO"}],"url":""}]', '["Suzanne Burge-Taylor “Nicole Garner\'s meida experience and dedication is invaluable in the Atlanta market. When it comes to social-networking and public relations, The Garner Circle PR is creative, professional and timely in their delivery. It\'s all about great relationships when launching a new campaingn.... The Garner Circle PR does it all. Suzanne Burge-Taylor Femaleadvertising.com”","LinkedIn User “Nicole is a superb individual with an impeccable work ethic.”"]']### Assistant: The agent's job is to lead a tech team, and today they are reaching out to the user because they need assistance with fashion and beauty public relations for an upcoming project. |
### Human: Agent: ['Nathan Parker', 'Many people spend there whole life looking for the right career; I found it 12 years ago. I love doing building automation controls, helping clients to get more out of their buildings and saving energy. I enjoy all aspects of this job whether I am working on install drawings, programing or creating a front end that the users will use to navigate the system. I have many years sizing valves, dampers and picking other devices for the system. I am proficient with just about any program on a computer, Microsoft Visio, Word, Excel, PowerPoint, AutoCAD, to name a few. Outside of work I spend my free time camping and fishing with my family.', 'BAS Design Manager at Control Logic of Michigan', 'Control Logic of Michigan', '[{"company":"Control Logic of Michigan","company_id":"control-logic-of-michigan","industry":"Mechanical or Industrial Engineering","location":"","positions":[{"description":"• Delegate jobs to design team.• Hold quarterly design meetings to discuss any issues within the design department.• Review the designers work to ensure that the company standards are being met.• Review and discuss projects with Project Manager and Sales Engineer for scope of project and design requirements.• Using Mechanical blueprints and specifications, develop control drawings for installation of control system.• Generate bill of material, specifications, sequence of operations, valve and damper schedules/submittals/O&M’s, control drawings and any other submittal documents required for control system.• Provide technical support for other departments.• Review energy usage with customers and develop paybacks for projects.• Provide support for network integration for industry protocols such as Bacnet/Lonworks/Modbus platforms and others.• Maintain customer specific and departmental programming and database standards.• Create accurate and efficient control algorithms to maximize efficiency in the field.• Review designers’ hours on a weekly basis.","duration":"Jan 2003 - Present 18 years 11 months","duration_short":"18 years 11 months","end_date":"Present","start_date":"Jan 2003","subtitle":"Control Logic of Michigan","title":"BAS Design Manager"}],"url":"https://www.linkedin.com/company/control-logic-of-michigan"},{"company":"Grodon Foods","company_id":null,"location":"","positions":[{"description":"• Monitor and maintain refrigeration equipment in all stores• Implement capital budget items for all 87 stores• Maintain expense budget for facilities related items throughout the year• Store audits of building condition on regular basis• Oversaw Maintenance at each of the 87 locations• Manage emergency repairs of all aspects of the buildings• Work with construction to assist in the construction of new stores (10-15/yr) • Monitor and maintain refrigeration equipment in all stores• Implement capital budget items for all 87 stores• Maintain expense budget for facilities related items throughout the year• Store audits of building condition on regular basis• Oversaw Maintenance at each of the 87 locations• Manage emergency repairs of all aspects of the buildings• Work with construction to assist in the construction of new stores (10-15/yr)","duration":"Dec 2001 Dec 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2002","start_date":"Dec 2001","subtitle":"Grodon Foods","title":"Facilities Specialist"}],"url":""},{"company":"ADAC Plastics","company_id":null,"location":"","positions":[{"description":"• Reviewed and implemented facility requirements, including cost quotations and releasing of contracts• Managed outside contractors on facility capital budget projects and reviewed progress on daily basis• Managed and maintained security system• Maintained HVAC equipment• Coordinated with the interior designers for office furniture layout• Renegotiated service contracts • Reviewed and implemented facility requirements, including cost quotations and releasing of contracts• Managed outside contractors on facility capital budget projects and reviewed progress on daily basis• Managed and maintained security system• Maintained HVAC equipment• Coordinated with the interior designers for office furniture layout• Renegotiated service contracts","duration":"Jun 1999 Nov 2001 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2001","start_date":"Jun 1999","subtitle":"ADAC Plastics","title":"Facilities Engineer"}],"url":""}]', '["David Morrissey “I worked under Nathan’s leadership for about 2 years and consider him among the best that I have worked with. He is a highly capable and effective engineer, consistently willing to go above and beyond to get the job done, and done right. His technical aptitude is obvious and reflected in the details of his work as well as problem solving. He was an excellent department leader applying both common and business sense to daily challenges as well as putting people first. I was able to learn a lot from Nate and appreciated working with him on both personal and professional levels.”","Mike Meeuwenberg “I have had the privilege of working with Nathan for over ten years and have relied on his talents often. We have worked together on many control projects. His abilities range from explaining complicated control sequences to large retrofits of controls systems in existing buildings and everything in between. He is always willing to help out with any control programs, controls trouble shooting or just general computer issues. Nathan stays up to date on new technologies and would be a good asset to any team.”"]']
User: ['Lourd Jackson Morilla, MS-ME', 'Lourd Jackson is starting out as a Junior Engineering Designer and is working to be a licensed professional engineer, he aims to help deal with the energy consumption and CO2 production of buildings.', 'Junior Engineering Designer', 'McKinley Architecture and Engineering', '[{"company":"McKinley Architecture and Engineering","company_id":"mckinleydelivers","industry":"Architecture and Planning","location":"Wheeling, West Virginia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Apr 2021","subtitle":"McKinley Architecture and Engineering","title":"Junior Engineering Designer"}],"url":"https://www.linkedin.com/company/mckinleydelivers"}]', '["Anas Issa “I know Lourd Jackson from back from university days, one of the most reliable colleagues I have ever met, we worked on different projects and researches during our years in university. I find him to be a great team player and great at crisis management.”","Romeo Jr. Lacasandile “It has been a pleasure to have done various projects together with Lourd Jackson,. He is dedicated, self-motivated, and has consistently demonstrated a solid work ethic through out the given tasks. Not only he is reliable companion who thinks ahead, but is also an inspiring team player. ”"]']### Assistant: The agent's job is to manage the design department and provide technical support for other departments, and today the user is reaching out to the agent because they need assistance in dealing with the energy consumption and CO2 production of buildings. |
### Human: Agent: ['Katy Jones Garrity', 'Katy Garrity has spent the last nineteen years producing content for non-fiction outlets including National Geographic, Discovery, ID, Smithsonian Networks, and the History Channel. She has field directed shoots around the world – flying over an erupting volcano, filming airports in Moscow, and traversing mines in the Chilean Atacama Desert. For the last five years, she\'s concentrated her efforts on archival producing - building new specials out of archival content including “Killer Snakes,” “Explorer: Journey to Europa,” and “Regime of the Queen" as well as managing the more than 10,000 assets of the 30x30 series "The Proof is Out There." She is currently the founder of Cabbage Leaf Pictures, a boutique production support company offering archival producing, research, and other production support for a variety of content. Katy loves snakes, space, cheetahs, and sharks; but is a little iffy on lions. In her volunteer life, she serves Chair of the Capital Region of the Producers Guild where she represents a community of predominantly non-fiction media makers and works to connect, support, and build a community of producers. Katy may be reached at katy@cabbageleafpictures.com or www.cabbageleafpictures.com', 'Producer, Non-Fiction and Archival Content', 'Cabbage Leaf Pictures, LLC', '[{"company":"Cabbage Leaf Pictures, LLC","company_id":null,"location":"Fairfax County, Virginia, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Mar 2021","subtitle":"Cabbage Leaf Pictures, LLC","title":"Producer/Founder"}],"url":""},{"company":"Six West Originals","company_id":null,"location":"New York, New York, United States","positions":[{"description":"• Produce Clearance for over 120 story segments for 30x30 series “The Proof is Out There”• Conduct research to locate and secure rare archival footage from across the world• Serve as first point of contact for most interviewees• Manage over 10,000 assets across the series, negotiate over $360,000 in deals• Write story outlines based on archival content • Manage team of clearance associate producers and production assistants • Produce Clearance for over 120 story segments for 30x30 series “The Proof is Out There”• Conduct research to locate and secure rare archival footage from across the world• Serve as first point of contact for most interviewees• Manage over 10,000 assets across the series, negotiate over $360,000 in deals• Write story outlines based on archival content • Manage team of clearance associate producers and production assistants","duration":"Mar 2021 Nov 2021 9 months","duration_short":"9 months","end_date":"Nov 2021","start_date":"Mar 2021","subtitle":"Six West Originals","title":"Producer, Archival"}],"url":""},{"company":"National Geographic","company_id":"national-geographic-society","location":"Washington D.C. Metro Area","positions":[{"description":"Developed over 20 hours of greenlit content per year including archival and refreshes of existing content to support programming strands.Responsible for delivering over 30 hours of content per year to support strategies of both domestic and international channels. Simultaneously responsible for overseeing final editorial delivery of commissioned series as well as several one-off specials every year. • Selected greenlit projects include: • Killer Snakes (1x60) air 2021, NG Wild and NG Global – (archival /natural history)• World’s Weirdest Snakes (1x60), air 2020, NG Wild and NG Global – (archival/natural history)• Regime of the Queen (1x60), air 2019, NG Wild (archival/natural history)• Explorer: Journey to Europa (1x60), air 2019, National Geographic Channels (update/engineering)• Monster Snakes, air 2018, National Geographic Wild (archival/natural history)• Lockdown: Compilations (6x60), air 2018, National Geographic Channel (comps/investigative)• Brain Games Compilations (6x60), air 2019, National Geographic Channels (comps/pop science)• Buried Secrets of the Bible Compilation (1x60), air 2019, National Geographic Channels (comp/archeological)","duration":"Nov 2017 Mar 2021 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2021","start_date":"Nov 2017","subtitle":"National Geographic","title":"Producer"}],"url":"https://www.linkedin.com/company/national-geographic-society"},{"company":"Disovery LIfe","company_id":null,"location":"Virginia","positions":[{"description":"PRODUCER – REVERSIONSRewrote and restructured more than two dozen hours of international acquisitions during launch of new Channel, improving ratings over 100% vs. previous programming. Programs include:• Emergency 24/7 (10x60), all episodes, air 2015• World’s Worst Mom (13x30), all episodes, air 2015• Body Bizarre (10x60), all episodes, air 2015 PRODUCER – REVERSIONSRewrote and restructured more than two dozen hours of international acquisitions during launch of new Channel, improving ratings over 100% vs. previous programming. Programs include:• Emergency 24/7 (10x60), all episodes, air 2015• World’s Worst Mom (13x30), all episodes, air 2015• Body Bizarre (10x60), all episodes, air 2015","duration":"Jan 2015 Dec 2015 1 year","duration_short":"1 year","end_date":"Dec 2015","start_date":"Jan 2015","subtitle":"Disovery LIfe","title":"Producer"}],"url":""},{"company":"Smithsonian Channel","company_id":"smithsonian-networks","location":"Washinton, DC","positions":[{"description":"Freelance Producer, 2011-2015Produced Cine award-winning one-hour special on rescued Chilean miners focused on the engineering of their rescue. Traveled to Chile, directed filming in the Atacama desert, interviewed the miners, rescuers, and government officials. Produced content on a freelance basis, including: • Chilean Mine Rescue (1x60), air 2011 *Awarded Fall 2011 Cine “Golden Eagle”• The Real Jesus of Nazareth (5x:30), Digital Shorts, Facebook distribution, 2017• Gulf Oil Spill Anniversary proposal, Development pitch for RFP, 2015","duration":"Jan 2011 Jan 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2015","start_date":"Jan 2011","subtitle":"Smithsonian Channel","title":"Producer"}],"url":"https://www.linkedin.com/company/smithsonian-networks"},{"company":"Discovery Channel","company_id":"discovery-channel","location":"Silver Spring, MD","positions":[{"description":"• Effectively managed all stages of production of Discovery Channel specials and events, particularly programming created as part of the JV Deal with BBC. Responsibilities included reviewing scripts, show cuts, treatments and approving schedules and deliverables. Ensured reversions of overseas-produced specials conformed to American standards and appealed to domestic audiences. Highlights include: • D-Day in 3D (1x60), air 2013• 9/11 Firehouse (1x60), air 2013• Man, Cheetah, Wild (1x120), air 2013• Penguins: Waddle All the Way (1x120), 2013 *Nominated 2014 News & Doc Emmy• Dude, You’re Screwed (7x60), air 2013","duration":"Nov 2012 Nov 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2013","start_date":"Nov 2012","subtitle":"Discovery Channel","title":"Coordinating Producer, Specials & Event Series"}],"url":"https://www.linkedin.com/company/discovery-channel"},{"company":"Investigation Discovery (ID)","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Freelance, 2012-2013 Directed field shoots for investigation series. This involved interviewing murder victims’ families, working with stalking victims to share their story, and riding along with law enforcement. Clients included Sirens Media and Atlas Television. Credits include:• Stalked: Someone’s Watching, “She-Devil,” air 2013• Stalked: Someone’s Watching, “Good vs. Evil” air 2013• Nightmare Next Door “Newlywed Nightmare,” air 2012• Nightmare Next Door “Heartland Homicide,” air 2012• Nightmare Next Door “Death Down on the Farm” air 2012","duration":"Jan 2012 Dec 2012 1 year","duration_short":"1 year","end_date":"Dec 2012","start_date":"Jan 2012","subtitle":"Investigation Discovery (ID)","title":"Field Producer"}],"url":""},{"company":"National Geographic Television","company_id":null,"location":"Washington, DC","positions":[{"description":"Credits, 2006-2011Directed field shoots in a range of conditions including prisons in Texas, competitive dog shows in Chicago, multicamera filming of a robot testing in subzero temperatures, and filming during emergency veterinary surgery. Conducted interviews with death row inmates, correctional officers top level scientists, dog breeders, and journalists. Highlights include:• Alien Deep, (5x60) air 2012• Explorer: Journey to an Alien Moon, (1x60) air 2010 *Nominated 2011 News & Doc Emmy• Explorer: Inside Death Row, (1x60) air 2009 • Explorer: Science of Dogs, (1x60) air 2007","duration":"Jun 2006 Jun 2011 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2011","start_date":"Jun 2006","subtitle":"National Geographic Television","title":"Field Producer / Associate Producer"}],"url":""}]', '["Laura Rammelsberg (she / her) “I had the pleasure of working with Katy for three years at National Geographic Studios. During that time, I was impressed by Katy’s development and producing skills as well as her desire to understand the entire production process, including the complex deliverables required for NG Studios productions. The best producers are open to learning new things and weave that new knowledge into their productions. Katy is one of those Producers. I am confident she will be an asset to any production team she joins in the future.”","Rakhi Varma “Talented, organized, creative and whip-smart - those are just some of the words I would use to describe Katy. I was lucky to be paired with her in 2018 to develop and produce shows for Nat Geo’s in-house production unit - now called Nat Geo Studios. Watching Katy up-close, I marveled at her work ethic and her remarkable skill set. She has the eye to spot and film a good story and the words to tell it well. From snakes to space - I have watched her handle a range of topics with equal efficiency and interest often handling almost all aspects of production. I would work with her again in a heartbeat. Wishing her the very best. ”"]']
User: ['Briana Caraballo, MSIMC', 'Marketing enthusiast with an affinity for brand storytelling and travel.', 'Project Manager at Arc Worldwide', 'Arc Worldwide', '[{"company":"Arc Worldwide","company_id":"arc-worldwide","industry":"Marketing Services","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"May 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"May 2021","subtitle":"Arc Worldwide","title":"Project Manager"}],"url":"https://www.linkedin.com/company/arc-worldwide"},{"company":"ThePub Productions","company_id":"thepub-productions","location":"Chicago, Illinois","positions":[{"description":"- Managed client and internal project teams, acting as the main point of contact regarding weekly print circular work. - Assisted in defining the vision for each week, clarified strategic requirements, obtained legal approval, and interpreted complex technical concepts into actionable information.- Prepared, reviewed and maintained all internal and external project documentation including timelines, status reports, product and photography trackers. - Managed client and internal project teams, acting as the main point of contact regarding weekly print circular work. - Assisted in defining the vision for each week, clarified strategic requirements, obtained legal approval, and interpreted complex technical concepts into actionable information.- Prepared, reviewed and maintained all internal and external project documentation including timelines, status reports, product and photography trackers.","duration":"Feb 2020 May 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2021","start_date":"Feb 2020","subtitle":"ThePub Productions","title":"Brand Logistics Manager"}],"url":"https://www.linkedin.com/company/thepub-productions"},{"company":"Pinnacle Advertising","company_id":"pinnacle-advertising","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2020 7 months","duration_short":"7 months","end_date":"Feb 2020","start_date":"Aug 2019","subtitle":"Pinnacle Advertising","title":"Associate Account Executive"},{"description":"","duration":"Feb 2019 Aug 2019 7 months","duration_short":"7 months","end_date":"Aug 2019","start_date":"Feb 2019","subtitle":"Pinnacle Advertising","title":"Senior Account Coordinator"},{"description":"","duration":"Mar 2018 Jan 2019 11 months","duration_short":"11 months","end_date":"Jan 2019","start_date":"Mar 2018","subtitle":"Pinnacle Advertising","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/pinnacle-advertising"},{"company":"NEC Display Solutions of America, Inc.","company_id":"nec-display-solutions-of-america-inc","location":"Itasca, IL","positions":[{"description":"•Oversaw 8 sales representatives, 30 states•Managed growth clients, hit sales goals leveraging marketing promotions and client/vendor programs•Executed product and segment marketing activity to generate interest through strategic campaigns•Prepared and analyzed current market trends for target/forecast strategy meetings•Negotiated financing and services with clients and vendors•Trained new and transitioning employees, tracked and reported team progress, instructed on day to day business issues, primary liaison between team and management","duration":"Aug 2014 Mar 2018 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2018","start_date":"Aug 2014","subtitle":"NEC Display Solutions of America, Inc.","title":"Inside Sales Representative"}],"url":"https://www.linkedin.com/company/nec-display-solutions-of-america-inc"},{"company":"Liberty Mutual Insurance","company_id":"liberty-mutual-insurance","location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2014 4 months","duration_short":"4 months","end_date":"Jan 2014","start_date":"Oct 2013","subtitle":"Liberty Mutual Insurance","title":"Licensed Insurance Agent"}],"url":"https://www.linkedin.com/company/liberty-mutual-insurance"},{"company":"Ophthalmic Consultants of Chicago","company_id":null,"location":"","positions":[{"description":"","duration":"May 2013 Oct 2013 6 months","duration_short":"6 months","end_date":"Oct 2013","start_date":"May 2013","subtitle":"Ophthalmic Consultants of Chicago","title":"Receptionist"}],"url":""}]', '["Mark Knox “\\"Someone who makes everyone around her better\\". I have had the pleasure of working with Briana for the past two years. She would be an asset to any organization. Her dedication to problem solving and seeing things through is second to none. ”","Greg Burket “I have worked closely with Briana over the past 3+ years here at NEC. She and I have served as sales partners, with me handling the outside field responsibilities and Briana running the show from an inside perspective. This June, I’ll celebrate my 27th year with NEC and during that that time, I’ve worked with a number of different people within our Inside Sales Department, who have been assigned to provide me with needed support. I can say without hesitation that Briana is the best, most efficient rep that I’ve had the opportunity to interact with and rely on. She is very well organized, a creative thinker (well outside-the-box), and offers follow through that is second-to-none. As a field salesperson, one of the biggest luxuries that one can have is to simply know that when a task or need for help is communicated to your inside sales partner, that it will be done – no question! That is exactly the situation with Briana. There is no need for me to make a note to follow up or wonder if what I’ve asked is going to get done. Rather, I can simply cross it off my mental checklist and move onto the next thing that I need to do. That is such a huge benefit for me. As Briana looks to expand on her professional experience, there is no doubt that she will take this very same formula that has made he so successful to date and apply that to any area of work that is set before her. She has always been one to not settle for merely meeting expectations, but rather blowing the roof off of them. Based on that, I am excited to learn of her next employer and hear about the many benefits that she’ll bring to their organization over the coming years. ”"]']### Assistant: The agent's job is to produce non-fiction and archival content, and today the user is reaching out to the agent because they need assistance in developing a brand storytelling campaign for a travel-related project. |
### Human: Agent: ['Audrey George', "Audrey George Consulting was created to help businesses and non-profits build workplaces that attract and retain quality talent. We can help you enhance your diversity, equity, and inclusion efforts, coach supervisors on how to adjust to managing today's staff members, and identify opportunities to improve your recruitment and retention results. Our experienced team builds growth plans for newer organizations and enables existing groups to adapt to today's marketplace demands and create spaces where employees and businesses can thrive.", 'Founder & CEO at Audrey George Consulting', 'Audrey George Consulting', '[{"company":"Audrey George Consulting","company_id":null,"location":"","positions":[{"description":"Enabling organizations to grow their talent base and build successful systems to drive company success. Special focus areas include promoting diversity, equity, and inclusion through a data driven process that results in a measurable and sustainable implementation plan, and coaching company leaders to develop enhanced management skills that drive success in today\'s marketplace. Enabling organizations to grow their talent base and build successful systems to drive company success. Special focus areas include promoting diversity, equity, and inclusion through a data driven process that results in a measurable and sustainable implementation plan, and coaching company leaders to develop enhanced management skills that drive success in today\'s marketplace.","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Audrey George Consulting","title":"Founder"}],"url":""},{"company":"Horizons for Youth","company_id":"horizons-for-youth","location":"Chicago, Illinois","positions":[{"description":"Led growth of student population from 40 to 250 and annual budget from $250K to $2.4MM, while maintaining 99% high school graduation rate and 84% college persistence and graduation rate. Created effective program offerings to enhance student education, established systems to sustain organizational growth, built organizational brand, and developed exceptional staff of dedicated leaders. Led growth of student population from 40 to 250 and annual budget from $250K to $2.4MM, while maintaining 99% high school graduation rate and 84% college persistence and graduation rate. Created effective program offerings to enhance student education, established systems to sustain organizational growth, built organizational brand, and developed exceptional staff of dedicated leaders.","duration":"Oct 1999 Sep 2020 21 years","duration_short":"21 years","end_date":"Sep 2020","start_date":"Oct 1999","subtitle":"Horizons for Youth","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/horizons-for-youth"},{"company":"Greater Chicago Food Depository","company_id":"greater-chicago-food-depository","location":"","positions":[{"description":"Responsible for all corporate and foundation fundraising for nation’s premier food bank. Increased corporate and foundation revenue by 85%. Co-created Community Kitchens Job Training Program that persists today. Responsible for all corporate and foundation fundraising for nation’s premier food bank. Increased corporate and foundation revenue by 85%. Co-created Community Kitchens Job Training Program that persists today.","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"Greater Chicago Food Depository","title":"Director of Corporate & Foundation Relations"}],"url":"https://www.linkedin.com/company/greater-chicago-food-depository"},{"company":"Blessed Sacrament Youth Center","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"Managed after-school drop-in center for over 100 North Lawndale youth as agency’s first and only full-time staff member. Lived in the North Lawndale Community in order to better understand the challenges faced by students and parents on a daily basis. Managed after-school drop-in center for over 100 North Lawndale youth as agency’s first and only full-time staff member. Lived in the North Lawndale Community in order to better understand the challenges faced by students and parents on a daily basis.","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"Blessed Sacrament Youth Center","title":"Youth Director"}],"url":""}]', '["Caprice Greenberg “Audrey is absolutely amazing. Her experience level and know-how are extraordinary. In almost no time, she had assessed our organization and team, identified our strengths and areas for improvement, and put an action plan in place. She has gone above and beyond in every way and taken our organization to a new level. She is one of the most competent people I have ever worked with and I cannot recommend her highly enough. ”","Patrick Doyle “As a 10+ year member of the board of directors of Horizons for Youth, including a term as chair of the board, I have had the privilege of working with Audrey George in her capacity as Chief Executive Officer and Executive Director. Through her vision, relentless work ethic and absolutely passionate commitment to the children of Horizons for Youth, she has dramatically improved the lives of thousands of people. Audrey has been the heart and soul of Horizons for 20 years. Audrey has not only significantly increased the number of children that Horizons serves, but she has expanded its services to include a high school program, a college program, summer school, counseling, tutoring and a diverse learners program. Audrey really cares deeply about each child in the Horizons for Youth family and through her example and leadership she has built a community that inspires, nurtures and supports each of these children. In a very substantial way, Audrey has built Horizons for Youth into the wonderful organization that it is.”"]']
User: ['Rachel Valladares', 'Experienced Recruiting Director with a demonstrated history of working in the financial services industry. Skilled in team building, management, leadership, risk management, and customer service. Strong human resources professional specialized in the Recruitment field.', 'Corporate Recruiter', 'Cielo Talent', '[{"company":"Cielo Talent","company_id":"cielo-talent","industry":"Human Resources Services","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2021","subtitle":"Cielo Talent","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/cielo-talent"},{"company":"Walmart","company_id":"walmart","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2021","subtitle":"Walmart","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/walmart"},{"company":"Valor Intelligent Processing","company_id":"valorvip","location":"Jacksonville, Florida, United States","positions":[{"description":"As a manager for Valor, my responsibilities were to manage several associates and staff for BPO and collections projects. Have weekly and monthly goals and meet deadlines in a timely manner. Strong line of communication with the owner, executives and my team and ensure we meet expectations. Conduct high volume of interviews on a daily basis. Create campaigns to attract candidates in the area for the open roles. As a manager for Valor, my responsibilities were to manage several associates and staff for BPO and collections projects. Have weekly and monthly goals and meet deadlines in a timely manner. Strong line of communication with the owner, executives and my team and ensure we meet expectations. Conduct high volume of interviews on a daily basis. Create campaigns to attract candidates in the area for the open roles.","duration":"Apr 2020 Jun 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2021","start_date":"Apr 2020","subtitle":"Valor Intelligent Processing","title":"Recruitment Manager"}],"url":"https://www.linkedin.com/company/valorvip"},{"company":"Diversified Consultants, Inc.","company_id":"diversified-consultants-inc-","location":null,"positions":[{"description":"My role consist of planning, developing and directing the recruitment efforts. I am responsible for overseeing the performance of the department and executing goals given by Executive and Ownership staff. I create and update job descriptions, job ads, contingent offers and perform yearly reviews for my team. Running audits and reports frequently to see how we\'re progressing and determine what areas need improvements. Design and create Policies and Procedures for the department and department budget. Manage external partnership with colleges, job boards and ATS software.","duration":"May 2017 Apr 2020 3 years","duration_short":"3 years","end_date":"Apr 2020","start_date":"May 2017","subtitle":"Diversified Consultants, Inc.","title":"Director of Corporate Recruiting"},{"description":"Supervised the recruiting team and ran reports on it\'s performance. My responsibilities were to keep track of recruiting metrics, modify and create all recruiting documents necessary. Worked closely with Executive staff to determine business need from recruiting efforts. Trained new recruiters to the team and show how to efficiently work the process. Ensure to track all new hire information into the ATS system and status each profile correctly. Keep track of all internal applications for open roles. Conduct team meetings and discuss different ideas on how to recruit and market. Follow all EEOC laws and regulations.","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Diversified Consultants, Inc.","title":"Recruiting Manager"},{"description":"My responsibilities were to identify future hiring needs. Create and post job ads on different websites. Review and analyze resumes using our ATS software program. Pre-screen candidates for suitability before conducting interviews. Complete all new hires paperwork with candidates who meet the expectation of the job. Update any trackers needed with candidates information. Extend the official job offers once the background is approved based on client and company policy.","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"Diversified Consultants, Inc.","title":"Recruiter"},{"description":"Build dialogue with customers, listen to their circumstances and find a solution to the problem. Explain the reason of why the customer is being charged and provide different payment options. Set daily goals to meet and exceed quota. Notate the accounts and status it correctly. Follow all Federal and State laws and company Policy.","duration":"Jan 2012 Jan 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2015","start_date":"Jan 2012","subtitle":"Diversified Consultants, Inc.","title":"Accounts Receivable Specialist"}],"url":"https://www.linkedin.com/company/diversified-consultants-inc-"}]', '["Jill Kovllari “Rachel is an awesome person all around! Professionally - she rocks in Recruiting/Management and takes her job seriously. Personally - what you see is what you get. She is genuine, kind, loyal and trustworthy. Any company would be lucky to have Rachel on their team!”","Stephanie Pegg “Rachel was my manager when I got promoted into Recruiting at Diversified Consultants, Inc. I’ve had managers in the past that made me feel like I was only important because I had a job to do, but she would consistently check in on us to make sure that we were taken care of. She managed a team of Recruiters that were spread across the United States and I never felt the distance between us! She is very open to new ideas and change, and is very adaptable in even the unfortunate circumstances. She always looked at the positive in every situation and kept our team strong. She is great at encouraging, structuring, prioritizing, mentoring, and having fun in a professional manner. It is so easy to respect her because she knows when to loosen the reins, and when to be more serious. Any employer would be blessed to have her on their team.”"]']### Assistant: The agent's job is to enhance diversity, equity, and inclusion efforts in workplaces, and today the agent is reaching out to the user because they need assistance in recruiting and retaining quality talent. |
### Human: Agent: ['Scott Brooks', "Scott M. Brooks, PhD is a founding partner of OrgVitality, where he consults on strategic metrics, surveys, change management and innovation for clients worldwide, from the largest in the Fortune 10 to small, regional non-profits. Also an author, Scott's latest book is co-authored with Jeff Saltzman: Creating the Vital Organization: Balancing Short-Term Profit with Long-Term Success. Other works include many book chapters and articles covering various topics about the science and practice of organizational effectiveness, as well as a to-be-published novel Over the Edge and Back: A Mystery in the Grand Canyon. Scott is an elected Fellow in the Society for Industrial and Organizational Psychology.", 'Partner and Vice President at OrgVitality', 'OrgVitality', '[{"company":"OrgVitality","company_id":"orgvitality","industry":"Management Consulting","location":"","positions":[{"description":"With twenty years experience, Scott consults with organizations and individuals to drive strategic change based on surveys, HR metrics, and research that illuminate the connections between leadership, operations, customer loyalty and business results.Nationally recognized and frequently cited, Scott has consulted to improve the effectiveness of some of the most impressive organizations on the planet, representing diverse industries such as retail, financial services, high tech, health care, non-profit, and other service industries. He has authored numerous presentations and publications based on strategic human resources, research linking HR metrics to business performance, surveys and other job attitude and measurement topics. He frequently speaks at national conferences and company meetings.","duration":"Feb 2010 - Present 11 years 11 months","duration_short":"11 years 11 months","end_date":"Present","start_date":"Feb 2010","subtitle":"OrgVitality","title":"Partner and Vice President"}],"url":"https://www.linkedin.com/company/orgvitality"},{"company":"Kenexa","company_id":"ibm","location":null,"positions":[{"description":"","duration":"2008 Jan 2010 2 years","duration_short":"2 years","end_date":"Jan 2010","start_date":"2008","subtitle":"Kenexa","title":"Director, Consulting Center of Excellence"},{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Kenexa","title":"Practice Leader, San Francisco"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Gantz Wiley Research","company_id":"gantz-wiley-research","location":"","positions":[{"description":"","duration":"1995 2006 11 years","duration_short":"11 years","end_date":"2006","start_date":"1995","subtitle":"Gantz Wiley Research","title":"General Manager, West Coast Region"}],"url":"https://www.linkedin.com/company/gantz-wiley-research"},{"company":"Mervyn\'s","company_id":"mervyns","location":"","positions":[{"description":"","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"Mervyn\'s","title":"Training and Organizational Development"}],"url":"https://www.linkedin.com/company/mervyns"}]', '["Joe Colihan, Ph.D. “Scott is very sharp and handles complex work with skill and professionalism. He is a fountain of creative ideas and stories.”","Fran Sincere “Scott is the best opinion researchers and business consultants with whom I\'ve worked. He helped us find the linkage between our workforce commitment survey scores and patient service measures at Kaiser Permanente resulting in a simple yet effective patient care experience index. This index along with related commitment tracking metrics and tools contributes to Kaiser Permanente\'s strategy in becoming the quality and service leader in each of its regional markets.”"]']
User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to consult on strategic metrics and change management, and today, the user is reaching out to the agent because they need advice on balancing short-term profit with long-term success in their organization. |
### Human: Agent: ['Susan Yeotis', 'I have been a full-time Realtor since 1985 in the Genesee County Michigan marketplace. I also work in N. Oakland and N. Livingston Counties specializing in residential sales.....both as a listing agent and a buyer agent. Specialties: Fenton real estate, Linden real estate, Grand Blanc real estate, Flint real estate, waterfront real estate in SE Michigan, first time home buyers', 'Yeotis, The Name You Notice!', 'Berkshire Hathaway HomeServices Michigan Real Estate', '[{"company":"Berkshire Hathaway HomeServices Michigan Real Estate","company_id":"bhhsmichiganrealestate","industry":"Real Estate","location":"Fenton, MI","positions":[{"description":"Working every day to help my clients buy and sell real estate as well as recruiting/training great people to become productive members our fantastic team! Working every day to help my clients buy and sell real estate as well as recruiting/training great people to become productive members our fantastic team!","duration":"Oct 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Oct 2012","subtitle":"Berkshire Hathaway HomeServices Michigan Real Estate","title":"Realtor/Trainer"}],"url":"https://www.linkedin.com/company/bhhsmichiganrealestate"}]', '["Doris Nurenberg “Susan is an outstanding Real Estate Professional. She is committed to excellence and works tirelessly for her clients. Dedicated to keeping herself on the cutting edge of knowledge and technology that gives her an exceptional talent when delivering outstanding Real Estate Service.”","Brooke Minore “I have known Susan in a professional sense for nearly 20 years. She was my real estate agent when I bought my first home, and when we sold our first home and bought our second. She gave clear, realistic expectations and explained the process thoroughly each time. She is an acknowledged expert in her field with years of experience and a strong reputation for excellence. Susan will work hard to find you the perfect home and/or the perfect buyer.”"]']
User: ['Andrew Pendl', 'Helping Architects, Developers, and Builders to design solar friendly buildings and meet the requirements of Green Building Ordinance (Green Roof Initiative) requirements.', 'President at Herwehe Pendl Properties', 'Denver Green Roof Consulting', '[{"company":"Denver Green Roof Consulting","company_id":null,"location":"Greater Denver Area","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Denver Green Roof Consulting","title":"Owner/Principal"}],"url":""},{"company":"Herwehe Pendl Properties","company_id":null,"location":"Denver Metropolitan Area","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Herwehe Pendl Properties","title":"President"}],"url":""},{"company":"ARE Solar","company_id":"aae-solar","location":"","positions":[{"description":"","duration":"Apr 2010 Oct 2019 9 years 7 months","duration_short":"9 years 7 months","end_date":"Oct 2019","start_date":"Apr 2010","subtitle":"ARE Solar","title":"Partner"}],"url":"https://www.linkedin.com/company/aae-solar"},{"company":"ACS Systech Integrators","company_id":"acs-systech-integrators","location":"","positions":[{"description":"# 1 SAP Partner in North America. Providing opportunities for both Permanent and Contract consulting in the U.S. and Canada. # 1 SAP Partner in North America. Providing opportunities for both Permanent and Contract consulting in the U.S. and Canada.","duration":"Jun 2008 Aug 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2009","start_date":"Jun 2008","subtitle":"ACS Systech Integrators","title":"Consulting Manager"}],"url":"https://www.linkedin.com/company/acs-systech-integrators"},{"company":"Oxford International","company_id":"oxford-global-resources","location":"","positions":[{"description":"Recruiter for ERP Systems including: SAP, Oracle, Peoplesoft, JD Edwards, and Lawson. Recruiter for ERP Systems including: SAP, Oracle, Peoplesoft, JD Edwards, and Lawson.","duration":"Oct 2005 Jun 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2008","start_date":"Oct 2005","subtitle":"Oxford International","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/oxford-global-resources"}]', '["Tim Martin “Andy listens to his clients and fully understands their requirements. Then he finds a successfull fit for the position and both the client and the person he\'s placing.”","LinkedIn User “Andy is an excellent recruiter who\'s knowledge and understanding of SAP and the ERP market as a whole keeps him ahead of his peers. He consistently produced great talent for some of my most valuable clients.”"]']### Assistant: The agent's job is to assist clients in buying and selling real estate, while the user is reaching out to the agent today because they need help in finding a residential property that meets green building ordinance requirements. |
### Human: Agent: ['Jerome Kahele', 'Twenty one years of Information Technology Enterprise experience. Able to plan, coordinate, and complete tasks. Excellent communication skills with management, peers, and clients.CERTIFICATIONS* ISC2(SSCP) Systems Security Certified Practitioner*GIAC(GSEC) GIAC Security Essentials Certification* EC-Council(C| EH) Certified Ethical Hacker(C| HFI) Computer Hacking Forensic Investigator(C| NDA) Certified Network Defense Architect*CSA(CCSK) Certificate of Cloud Security Knowledge v4*AWS(CCP) Certified Cloud Practitioner* CIW(CIW) Web Security Professional(CIW) Site Development Associate* Microsoft(MCSA) Microsoft Certified Solutions Associate (Windows Server 2012/R2)(MCITP) Microsoft Certified IT Professional (Enterprise Administrator Windows Server 2008)(MCSE - S) Microsoft Certified Systems Engineer (Windows Server 2003 w/Security)(MCSA - S) Microsoft Certified Systems Administrator (Windows Server 2003 w/Security)(MCTS) Microsoft Certified Technology Specialist (Exchange 2010 - Configuration)(MCTS) Microsoft Certified Technology Specialist (Windows 7 – Configuration)(MCP) Microsoft Certified Professional (Windows XP Professional)* ComptiaA+Network+Security+Server+Linux+Project+CySA+* Symantec(SCS) Symantec Certified Specialist - Enterprise Vault 10 for Exchange* Citrix(CCA) Citrix Certified Administrator - XenServer 6(CCA) Citrix Certified Administrator - XenDesktop 5* VMware(VTSP) VMware Technical Sales Professional ESXi 5(VCA-DCV) VMware Certified Associate - Data Center Virtualization (VSphere 5.5)* Nimble(NTSP) Nimble Technical Sales Professional* Cisco Meraki(CMNO) Cisco Meraki Network Operator', 'Cybersecurity Professional', 'Teradata', '[{"company":"Teradata","company_id":"teradata","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Teradata","title":"Staff Vulnerabiltiy Managment Engineer"},{"description":"","duration":"Aug 2019 Jul 2020 1 year","duration_short":"1 year","end_date":"Jul 2020","start_date":"Aug 2019","subtitle":"Teradata","title":"Cloud Security Operations Engineer"}],"url":"https://www.linkedin.com/company/teradata"},{"company":"Williams-Sonoma, Inc.","company_id":"williams-sonoma-inc-","location":"Rocklin, CA","positions":[{"description":"","duration":"Nov 2017 Aug 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2019","start_date":"Nov 2017","subtitle":"Williams-Sonoma, Inc.","title":"Lead Information Security Engineer"}],"url":"https://www.linkedin.com/company/williams-sonoma-inc-"},{"company":"Omada Health","company_id":"omada-health","location":"San Francisco, California","positions":[{"description":"","duration":"Mar 2017 Nov 2017 9 months","duration_short":"9 months","end_date":"Nov 2017","start_date":"Mar 2017","subtitle":"Omada Health","title":"Senior Security Engineer"}],"url":"https://www.linkedin.com/company/omada-health"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Rancho Cordova, California","positions":[{"description":"","duration":"Mar 2016 Mar 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2017","start_date":"Mar 2016","subtitle":"Centene Corporation","title":"Lead Senior IT Security Systems Engineer"}],"url":"https://www.linkedin.com/company/centene-corporation"},{"company":"Finance of America","company_id":"financeofamerica","location":"Roseville, California","positions":[{"description":"","duration":"Sep 2014 Mar 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2016","start_date":"Sep 2014","subtitle":"Finance of America","title":"(Lead) Senior Security Engineer"}],"url":"https://www.linkedin.com/company/financeofamerica"},{"company":"Raley\'s","company_id":"raley%27s","location":"West Sacramento, CA","positions":[{"description":"","duration":"Nov 2013 Aug 2014 10 months","duration_short":"10 months","end_date":"Aug 2014","start_date":"Nov 2013","subtitle":"Raley\'s","title":"(Lead) Senior Security Engineer"}],"url":"https://www.linkedin.com/company/raley%27s"},{"company":"Capital Network Solutions","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Apr 2013 Sep 2013 6 months","duration_short":"6 months","end_date":"Sep 2013","start_date":"Apr 2013","subtitle":"Capital Network Solutions","title":"Senior Systems Engineer"}],"url":""},{"company":"RagingWire Data Centers","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Jul 2012 Apr 2013 10 months","duration_short":"10 months","end_date":"Apr 2013","start_date":"Jul 2012","subtitle":"RagingWire Data Centers","title":"Windows Engineer II"}],"url":""},{"company":"FusionStorm","company_id":"fusionstorm","location":"Sacramento, California Area","positions":[{"description":"","duration":"Jun 2011 Jul 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2012","start_date":"Jun 2011","subtitle":"FusionStorm","title":"IT Support Engineer II"}],"url":"https://www.linkedin.com/company/fusionstorm"},{"company":"California Prison Health Care Services","company_id":null,"location":"Soledad, California","positions":[{"description":"","duration":"Oct 2010 Jun 2011 9 months","duration_short":"9 months","end_date":"Jun 2011","start_date":"Oct 2010","subtitle":"California Prison Health Care Services","title":"Associate Information Systems Analyst"}],"url":""},{"company":"Sutter Health","company_id":"sutter-health","location":"","positions":[{"description":"","duration":"Sep 2010 Oct 2010 2 months","duration_short":"2 months","end_date":"Oct 2010","start_date":"Sep 2010","subtitle":"Sutter Health","title":"NOC Anaylst"}],"url":"https://www.linkedin.com/company/sutter-health"},{"company":"Western Blue","company_id":"western-blue","location":"","positions":[{"description":"","duration":"Jul 2010 Sep 2010 3 months","duration_short":"3 months","end_date":"Sep 2010","start_date":"Jul 2010","subtitle":"Western Blue","title":"Lead Desktop Technician"}],"url":"https://www.linkedin.com/company/western-blue"},{"company":"Williams-Sonoma, Inc.","company_id":"williams-sonoma-inc-","location":"","positions":[{"description":"","duration":"Jun 2010 Jul 2010 2 months","duration_short":"2 months","end_date":"Jul 2010","start_date":"Jun 2010","subtitle":"Williams-Sonoma, Inc.","title":"Server Migration Engineer"}],"url":"https://www.linkedin.com/company/williams-sonoma-inc-"},{"company":"Western Blue","company_id":"western-blue","location":"","positions":[{"description":"","duration":"May 2009 May 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2010","start_date":"May 2009","subtitle":"Western Blue","title":"Network Technician"}],"url":"https://www.linkedin.com/company/western-blue"},{"company":"Quest Media and Supplies","company_id":"quest-media-&-supplies-inc-","location":"","positions":[{"description":"","duration":"Oct 2006 Nov 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2008","start_date":"Oct 2006","subtitle":"Quest Media and Supplies","title":"NOC Engineer"}],"url":"https://www.linkedin.com/company/quest-media-&-supplies-inc-"},{"company":"Gap Inc","company_id":"gap-inc-","location":"","positions":[{"description":"","duration":"Oct 2005 Aug 2006 11 months","duration_short":"11 months","end_date":"Aug 2006","start_date":"Oct 2005","subtitle":"Gap Inc","title":"Helpdesk / Store Support Analyst"}],"url":"https://www.linkedin.com/company/gap-inc-"},{"company":"Apple Computer","company_id":"apple","location":"","positions":[{"description":"","duration":"Jun 2004 Aug 2004 3 months","duration_short":"3 months","end_date":"Aug 2004","start_date":"Jun 2004","subtitle":"Apple Computer","title":"IS&T Helpline"}],"url":"https://www.linkedin.com/company/apple"},{"company":"SureWest Communications","company_id":"surewest-communications","location":"","positions":[{"description":"","duration":"Aug 2002 Mar 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2004","start_date":"Aug 2002","subtitle":"SureWest Communications","title":"Advanced Technical Support"}],"url":"https://www.linkedin.com/company/surewest-communications"},{"company":"EarthLink Network","company_id":"earthlink-internet","location":"","positions":[{"description":"","duration":"Mar 2000 Jun 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2002","start_date":"Mar 2000","subtitle":"EarthLink Network","title":"Senior Technician"}],"url":"https://www.linkedin.com/company/earthlink-internet"}]', '["Harry Sarwari MBA, PMP, CSM, CISSP, ITIL, Lean “It’s rare that you come across amazing standout talent like Jerome Kahele. I had the great pleasure of working with Jerome at Williams-Sonoma, collaborating on several critical parts of the global platform we were managing. His core responsibility was to architect and engineer Cyber Security solutions and explain complex technical problems and their potential solutions to our business partners. I was always in awe of Jerome\'s ability to handle even the toughest of our business units and his ability to get people on board with great implementable ideas (even people who were initially on completely different pages). As a technology leader Jerome earns my highest recommendation and respect.”","Graydon McKee - MSIA, CISSP “Jerome is a rock star! Since joining my team he has quickly become invaluable. He is sought out by junior staff for his knowledge. His work is thorough and accurate. He is very professional and shows the highest degree of professionalism and integrity. I highly recommend him. ”"]']
User: ['Amanda Atchison', 'Detail-oriented and thoughtful individual with strong communication and organizational skills', 'Underwriting Assistant', 'Aerotek', '[{"company":"Aerotek","company_id":"aerotek","industry":"Staffing and Recruiting","location":"Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Aerotek","title":"Underwriting Assistant"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":"United States","positions":[{"description":"Billing Specialist Billing Specialist","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"COUNTRY Financial®","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/country-financial-"},{"company":"Apple","company_id":"apple","location":"United States","positions":[{"description":"Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Apple","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Aspen Dental","company_id":"aspen-dental","location":"United States","positions":[{"description":"Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing. Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing.","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Aspen Dental","title":"Patient Service Representative"}],"url":"https://www.linkedin.com/company/aspen-dental"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Randstad Technologies US","title":"Systems Support Specialist"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Randstad","company_id":"randstad","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment","duration":"Dec 2014 Mar 2015 4 months","duration_short":"4 months","end_date":"Mar 2015","start_date":"Dec 2014","subtitle":"Randstad","title":"Help Desk Support"}],"url":"https://www.linkedin.com/company/randstad"},{"company":"NCT","company_id":"nct","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"NCT","title":"Lead Project Coordinator"}],"url":"https://www.linkedin.com/company/nct"},{"company":"Afni","company_id":"afni","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files","duration":"Mar 2011 May 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2012","start_date":"Mar 2011","subtitle":"Afni","title":"Project Coordinator- Date Entry"}],"url":"https://www.linkedin.com/company/afni"},{"company":"Avis Budget Group EMEA","company_id":"avis-budget-group-emea","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person","duration":"Jul 2009 Nov 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2010","start_date":"Jul 2009","subtitle":"Avis Budget Group EMEA","title":"Counter Sales Agent"}],"url":"https://www.linkedin.com/company/avis-budget-group-emea"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"State Farm Insurance","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Technisource","company_id":"technisource","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL","duration":"Oct 2007 Apr 2008 7 months","duration_short":"7 months","end_date":"Apr 2008","start_date":"Oct 2007","subtitle":"Technisource","title":"Technical Analyst Assistant"}],"url":"https://www.linkedin.com/company/technisource"},{"company":"Professional Property Managers","company_id":"professional-property-managers","location":"Eureka,IL","positions":[{"description":"Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications ) Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications )","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Professional Property Managers","title":"Property Assistant Manager"}],"url":"https://www.linkedin.com/company/professional-property-managers"},{"company":"Shell Oil Company","company_id":"shell","location":"","positions":[{"description":"Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service","duration":"Apr 2000 Apr 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2003","start_date":"Apr 2000","subtitle":"Shell Oil Company","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/shell"}]', '["Jeremy Applegate “To Whom It May Concern, During my time with Amanda at Aspen Dental, she was organized, detailed and held herself to high standards. I would recommend her without blinking an eye. Thanks Jeremy Applegate”","Joseph Welte “Amanda has done a good job of managing the increasing work load for this project. Amanda assures that over 150 technicians have all their paperwork along with changing schedules when an emergency comes up. She continually adjusting scheduling on an hourly basis to ensure the customer receives the what they need when they need it. Amanda also takes check out calls from the technician to verify that everything was completed that was required before leaving.”"]']### Assistant: The agent's job is to provide technical support and resolve problems for customers, and today the user is reaching out to the agent because they need assistance with a cybersecurity issue at their company. |
### Human: Agent: ['Todd Fiore, PhD', "Proven track record in Higher Education Operations and Student Services blended with a strong business leadership background. Understands multiple perspectives of student, academics, and organization and has shown ability to collaborate and lead on cross-functional projects. Has earned a PhD in Education, an MBA, and is committed to lifelong learning. Oh... he's also a big fan of Shark Week and the Chicago Cubs - not afraid to bring a sense of fun to the workplace.", 'Director of Academic Quality and Online Operations at St. Thomas University', 'St. Thomas University', '[{"company":"St. Thomas University","company_id":"stumiami","industry":"Higher Education","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"St. Thomas University","title":"Director of Academic Quality and Online Operations"}],"url":"https://www.linkedin.com/company/stumiami"},{"company":"University of Arizona Global Campus","company_id":"university-of-arizona-global-campus","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"University of Arizona Global Campus","title":"Associate Faculty"}],"url":"https://www.linkedin.com/company/university-of-arizona-global-campus"},{"company":"Ashford University","company_id":"ashford-university","location":"","positions":[{"description":"","duration":"2016 Nov 2020 4 years","duration_short":"4 years","end_date":"Nov 2020","start_date":"2016","subtitle":"Ashford University","title":"Associate Adjunct Faculty"}],"url":"https://www.linkedin.com/company/ashford-university"},{"company":"Zovio","company_id":"zovio","location":"Denver, Colorado","positions":[{"description":"Develop and manage models for improving student success and operational efficiency.","duration":"Mar 2017 Aug 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2020","start_date":"Mar 2017","subtitle":"Zovio","title":"Student Services Operations Analyst"}],"url":"https://www.linkedin.com/company/zovio"},{"company":"Bridgepoint Education","company_id":null,"location":"Greater Denver Area","positions":[{"description":"","duration":"Feb 2016 Mar 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2017","start_date":"Feb 2016","subtitle":"Bridgepoint Education","title":"Learning and Development Specialist"}],"url":""},{"company":"University of the Rockies","company_id":"university-of-the-rockies","location":"Greater Denver Area","positions":[{"description":"Offering Master\'s and Doctoral Degrees in Pyschology, Human Services and Organizational Leadership","duration":"Nov 2011 Feb 2016 4 years 4 months","duration_short":"4 years 4 months","end_date":"Feb 2016","start_date":"Nov 2011","subtitle":"University of the Rockies","title":"Graduate Admissions and Student Relations Specialist"}],"url":"https://www.linkedin.com/company/university-of-the-rockies"},{"company":"Schwan\'s Home Service","company_id":"schwans-company","location":"","positions":[{"description":"","duration":"Feb 2007 Aug 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Aug 2011","start_date":"Feb 2007","subtitle":"Schwan\'s Home Service","title":"Territory Sales Leader"}],"url":"https://www.linkedin.com/company/schwans-company"},{"company":"Blue Stone Financial, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2003 Jan 2007 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2007","start_date":"Jul 2003","subtitle":"Blue Stone Financial, Inc","title":"Controller / General Manager"}],"url":""},{"company":"Enterprise Rent-A-Car","company_id":"enterprise-rent-a-car","location":"","positions":[{"description":"","duration":"Sep 2000 Dec 2001 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2001","start_date":"Sep 2000","subtitle":"Enterprise Rent-A-Car","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/enterprise-rent-a-car"},{"company":"Fiore\'s Restaurant & Banquet Facility / Fiore\'s Events Ticket Broker","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1992 Sep 2001 9 years 4 months","duration_short":"9 years 4 months","end_date":"Sep 2001","start_date":"Jun 1992","subtitle":"Fiore\'s Restaurant & Banquet Facility / Fiore\'s Events Ticket Broker","title":"Owner, VP of Operations"}],"url":""}]', '["“As a goal-driven, evidence-based practitioner, Todd applies efficient processes and an unfaltering can-do attitude to student-focused projects. I teamed up with Todd in 2015 to coordinate operations and curricular initiatives to improve the student experience and student outcomes. Through an LMS transition, downsizing of Denver operations, university merger, program changes, and numerous other projects, Todd made sure that student services and academic operations were in alignment. Most outstanding is that amid all the change, Todd brought strategic insights and data to a small cross-organizational team where we optimized class planning strategies and streamlined curriculum that led to an increase year over year retention from 2017Q2 to 2018Q2 from 69.4% to 74.4%. Todd’s competitive drive brings a sense of urgency to all he does, which benefits all of us lucky enough to work with him. As a published scholar, doctoral teacher, and lifelong learner, Todd uplifts his peers, students, and leaders. I’m grateful daily for his mentorship, guidance, and drive for me to be better for our deserving students. It’s with pleasure that I recommend Todd for a leadership position in academics, operations, or anywhere students need a champion. ”","“I\'ve worked closely with Todd in numerous capacities and roles over the last 6+ years. Todd is the consummate employee any organization would be lucky to land, mainly because he has the whole package. He has proven track record of stellar performance for several years, and this has been most impressive since Todd has run the gamut of roles and responsibilities across department and sector of Bridgepoint Education, Ashford University, and University of the Rockies. Any task you assign Todd, you can count on him to excel and bring his unique blend of professionalism and modern sense of humor. Todd has the rare talent of balancing superior presentation skills with tactful humor that can turn an otherwise-boring training and development program into a sought-after resource. He commands any size audience by delivering the training and methodologies in the precise way they need to be delivered, based on the audience\'s tenure and skill level. Todd is a master of \\"right place, right time.\\" I can\'t say enough good things about Todd and the asset he has been to me and thousands of others. ”"]']
User: ['Myron Randall,Jr.', 'Experienced professional with a demonstrated history of working in the education management industry. Skilled in Presentation Development, Student Development, Organizational Development, Training, and Adult Education.', 'Associate Director of Recruitment and Community Engagement', 'Mercer University', '[{"company":"Mercer University","company_id":"mercer-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"May 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2020","subtitle":"Mercer University","title":"Director of Graduate Admissions- College of Professional Advancement"},{"description":"","duration":"Sep 2015 May 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2020","start_date":"Sep 2015","subtitle":"Mercer University","title":"Associate Director of Recruitment and Community Engagement"}],"url":"https://www.linkedin.com/company/mercer-university"},{"company":"MIRconcepts","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"MIRconcepts","title":"Principal Consultant"}],"url":""},{"company":"Morehouse College","company_id":"morehouse-college","location":"Atlanta, GA","positions":[{"description":"","duration":"Apr 2012 Jul 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2015","start_date":"Apr 2012","subtitle":"Morehouse College","title":"Sr. Assistant Director of Admissions"}],"url":"https://www.linkedin.com/company/morehouse-college"},{"company":"Envision EMI (Congressional Youth Leadership Council)","company_id":"envision-emi","location":null,"positions":[{"description":"","duration":"2009 Dec 2011 2 years","duration_short":"2 years","end_date":"Dec 2011","start_date":"2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Program Coordinator of Education"},{"description":"","duration":"Feb 2009 Aug 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2010","start_date":"Feb 2009","subtitle":"Envision EMI (Congressional Youth Leadership Council)","title":"Outreach Coordinator"}],"url":"https://www.linkedin.com/company/envision-emi"},{"company":"The Advisory Board Company","company_id":"advisorybd","location":"","positions":[{"description":"","duration":"Feb 2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"Feb 2011","subtitle":"The Advisory Board Company","title":"Associate"}],"url":"https://www.linkedin.com/company/advisorybd"}]', '["“I’ve had the great opportunity to work with Myron Randall, Jr. in his position with Morehouse College as Assistant Director of Admissions. Myron is intelligent, diligent, and a top-performer in this field. Morehouse College is fortunate to have a person of his caliber, as the face of Admissions. He is well liked and he has tremendous leadership skills that serve him well. In my recommendation Myron’s skills would serve any organization.”","“As Myron\'s manager, I had the privilege of seeing first-hand his ability to innovate, imagine, and execute - all with equal ability and effort. Myron always worked to find new ways to complete tasks that created more efficient and effective processes. He always had a positive attitude, despite challenging circumstances, and his enthusiasm affected the entire team. He was a genuine asset to our organization and I am very thankful for the opportunity to work with him.”"]']### Assistant: The agent's job is to coordinate recruitment efforts and community engagement in a higher education institution. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities between Mercer University and the user's organization, MIRconcepts. |
### Human: Agent: ['Fran Runner', 'Experienced Ministry Assistant with a demonstrated history of working in the Marketing & Advertising industry. Skilled in Customer Service, Sales, Advertising, and Business Development. Strong community and social services professional graduated from Western Kentucky University.', 'Ministry Assistant at Parkway Baptist Church', 'Parkway Baptist Church', '[{"company":"Parkway Baptist Church","company_id":"parkway-baptist-church","location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"Jun 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Parkway Baptist Church","title":"Ministry Assistant"}],"url":"https://www.linkedin.com/company/parkway-baptist-church"},{"company":"FRONTLINE Selling","company_id":"frontline-selling","location":"","positions":[{"description":"","duration":"Feb 2015 Jul 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2017","start_date":"Feb 2015","subtitle":"FRONTLINE Selling","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/frontline-selling"},{"company":"Parkway Baptist Church","company_id":null,"location":"Bardstown, KY","positions":[{"description":"","duration":"Nov 2010 Feb 2015 4 years 4 months","duration_short":"4 years 4 months","end_date":"Feb 2015","start_date":"Nov 2010","subtitle":"Parkway Baptist Church","title":"Ministry Assistant"}],"url":""},{"company":"FRONTLINE Selling","company_id":"frontline-selling","location":"","positions":[{"description":"","duration":"Feb 2008 Nov 2010 2 years 10 months","duration_short":"2 years 10 months","end_date":"Nov 2010","start_date":"Feb 2008","subtitle":"FRONTLINE Selling","title":"Demand Creation Assistant"}],"url":"https://www.linkedin.com/company/frontline-selling"},{"company":"Wood Personnel Services","company_id":"wood-personnel-services","location":"Lebanon, TN","positions":[{"description":"","duration":"Mar 2001 Aug 2003 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2003","start_date":"Mar 2001","subtitle":"Wood Personnel Services","title":"Onsite Human Resources Specialist / Account Manager"}],"url":"https://www.linkedin.com/company/wood-personnel-services"}]', '["David Youngblood “There aren\'t enough character spaces to accurately portray the multitude of reasons why anyone would recommend Fran Runner. But I\'ll give it a shot. In my time working with Fran, everyone within our org that worked with her was blessed with every interaction. Absolute positivity and genuine care and understanding with an over-the-top commitment to getting the job done. Not only that, she did extremely well at managing everyone\'s expectations and always beating deadlines she set for herself on every project. ANYONE, company, individual or otherwise would be extremely fortunate to have the opportunity to work with Fran in any capacity. I look forward to my next opportunity as well. ”","Meredith Yetman Buckley “I had the pleasure of working beside Fran, as well as managing her when I took on a different role. Fran is the very definition of a team player. She puts the company first and is willing to do any task, requested by anyone, at any time. You can\'t find one person in this organization who wouldn\'t describe Fran as \'the best\' - she was highly respected here, as every task was done on time, accurately and with a smile. Fran is organized and an outstanding project manager. Things simply don\'t drop through the cracks. It was so nice to know that when a project was handed to Fran, it would get done. That\'s a rare treat these days and if I only had Frans to manage, I would consider myself quite fortunate! ”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage events and client relationships, and today the user is reaching out to the agent because they need assistance in planning a high-profile event. |
### Human: Agent: ['Fouad Sqalli', 'Results-driven, Ethical, Adaptable, and a Loyal professional. Experienced in both Engineering, and Business Operation. Multilingual with experience in the penetration and growth of global markets. Fast learner and never afraid to take on challenges, "think outside of the box," and explore unknown business territories.', 'Creating Packaging Solutions; Hiring Packaging Engineers', 'Equity Packaging', '[{"company":"Equity Packaging","company_id":"equity-packaging","industry":"Packaging and Containers Manufacturing","location":"Pluckemin, New Jersey","positions":[{"description":"• Responsible for global business continuity, and expansion (North America, Latin America, Asia, and Asia Pacific Operations)• Responsible for maximizing the organization\'s operating performance and achieving its financial goal• Managing and overseeing the financial and revenue plans • Oversee internal operations of each regional team• Responsible for sales innovations and strategic business development• Manage the regional teams in the execution of global programs• Responsible for identifying ways to increase revenues and decrease costs, analyzing financial reports and working with staff to prepare operating budgets.","duration":"Jul 2005 - Present 16 years 1 month","duration_short":"16 years 1 month","end_date":"Present","start_date":"Jul 2005","subtitle":"Equity Packaging","title":"Executive Vice President"}],"url":"https://www.linkedin.com/company/equity-packaging"},{"company":"FRC Group","company_id":null,"location":null,"positions":[{"description":"• Responsible for managing a manufacturing operation: Industrial engineering, quality assurance, facilities maintenance, and environmental compliance.• Coordinated establishment of standardized manufacturing system, including manufacturing, scheduling, capacity planning, and MRP.• Served on Material Review Board: Evaluated defective products, determined the disposition, and communicated with vendors in returns processing and corrective action requests .• Managed hazardous waste reduction projects, replacing hazardous material in manufacturing processes with non-hazardous materials while improving production efficiency and eliminating disposal and reporting costs. The saving was estimated at $150,000 annually. • Initiated and implemented successful water usage reduction program, resulting in significant wastewater treatment reduction and standardized environmental reporting. Estimated reporting requirement was reduced by 43%.• Developed and implemented a recycling program which reduced our waste disposal by 35% in the first year, and 24% the second year.• Ensured compliance with regulations related to OSHA, EPA, NJDEP, and sewer authorities. Filed all necessary reports.• Served as central liaison to HR department at corporate headquarters, including insurance claims, payroll functions, and 401K enrollments.• Managed the preventative maintenance program on all manufacturing equipment and coordinated the calibration programs of applicable equipments.• Worked jointly with the marketing team in acquisition of new customer contracts, and maintenance of key accounts. Key player in securing several large customer accounts.• Responsible for troubleshooting manufacturing discrepancies• Managed new product design and launches• Worked with the Procurement team to qualify vendors and purchase raw material tooling, and equipment","duration":"Jan 2000 Jul 2005 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jul 2005","start_date":"Jan 2000","subtitle":"FRC Group","title":"Director of Engineering and Operations"},{"description":"• Lead Engineer in Edge Lighted Panels department, serving avionics industry; with responsibilities to improve process efficiency and reduce manufacturing costs.• Coordinated and ensured environmental compliance with EPA and DNR regulations.• Managed new product lines from design to manufacturing• Developed manufacturing work instructions and processes.• Created BOMs for manufacturing processes• Evaluated equipment and logistics for optimal efficiency• Worked with the quality and Procurement teams to qualify new raw material and tooling vendors• Assisted purchasing in component selection and make/buy decisions• Served on Material Review Board: Evaluated defective products and communicated with vendors.• Led a facility layout project after the commissioning of additional manufacturing equipment in response to capacity expansion to meet increased production demands.","duration":"Jan 1995 Jan 2000 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2000","start_date":"Jan 1995","subtitle":"FRC Group","title":"Industrial Engineer"}],"url":""}]', '["“Fouad Sqalli is a very thorough and capable professional. I had the pleasure of working with Fouad for many years at FRC Electrical Industries, where he demonstrated a very strong and effective approach to managing Operations. In addition, I interacted professionally with Fouad during his current position at Equity Packaging, where he is successfully taking on the equally challenging role of Senior Director of Operations.”","“Fouad has a high level of maturity and work ethic that continued to impress me as I had more and more opportunities to work with him on projects and internal business operations needs. Fouad is business astute, shows a strong sense of organizational awareness and brings valuable insights into how small or large organizations work. In working with Fouad throughout his time at FRC Group, I found him to be highly motivated and always with a positive attitude. Fouad has a very effective working style; and is very capable at working independently for lengthy projects, managing tight deadlines and prioritizing. Fouad is a valuable asset to any organization.”"]']
User: ['Jason Stromberg', 'Mission Statement To be the leader in Integrated Marketing Communication, Print and Document Management Services based upon superior customer service, speed, and quality driven business solutions.', 'MaxUs Operations', 'US Packaging & MaxPax LLC', '[{"company":"US Packaging & MaxPax LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2014","subtitle":"US Packaging & MaxPax LLC","title":"Director of Operations"}],"url":""},{"company":"U.S. Packaging LLC","company_id":null,"location":"East Troy WI","positions":[{"description":"","duration":"Oct 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Oct 2014","subtitle":"U.S. Packaging LLC","title":"Operations"}],"url":""},{"company":"First Edge Solutions","company_id":"first-edge-solutions","location":"","positions":[{"description":"","duration":"Nov 2009 Oct 2014 5 years","duration_short":"5 years","end_date":"Oct 2014","start_date":"Nov 2009","subtitle":"First Edge Solutions","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/first-edge-solutions"},{"company":"West Allis Central High School","company_id":null,"location":"","positions":[{"description":"","duration":"1989 Mar 2012 23 years","duration_short":"23 years","end_date":"Mar 2012","start_date":"1989","subtitle":"West Allis Central High School","title":"Head Wrestling Coach"}],"url":""},{"company":"Scan Group","company_id":"the-scan-group-inc","location":"","positions":[{"description":"","duration":"Mar 2008 Nov 2009 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2009","start_date":"Mar 2008","subtitle":"Scan Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/the-scan-group-inc"},{"company":"Metagraphix/Ink Printing","company_id":"metagraphix","location":"","positions":[{"description":"","duration":"1989 2007 18 years","duration_short":"18 years","end_date":"2007","start_date":"1989","subtitle":"Metagraphix/Ink Printing","title":"Sales & Press Operator"}],"url":"https://www.linkedin.com/company/metagraphix"}]', '["Darcy McManus “Jason is the best! He shares his expertise and his time freely, and works with you to produce exactly the product you want. The end result was perfect, and delivered even sooner than I expected. I highly recommend Jason.”","Patrick Hoffert “Our firm has used Jason\'s services on several occassions. He makes great recommendations, provides a quality product at a reasonable price & provides the end product in a timely fashion. In addition, Jason is a great person to work with. He is friendly, easy-going and trust-worthy. If you have a printing need for your business I would definitely recommend giving Jason a call.”"]']### Assistant: The agent's job is to manage global business operations and maximize financial performance, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the integrated marketing communication and print services sector. |
### Human: Agent: ['Jordan Brooke Bess', 'Montclair State University Alumni in the field of Communications and Media Arts. I am a tenacious, articulate, self motivated, self driven, and disciplined individual seeking a career in Communications and Media Arts fields. I have experience in social media, content creation, and media management through my previous two Hawks Communications clients Garden State Wine Growers and MacroBites.', 'Recent Graduate From Montclair State University', 'Ogilvy Health', '[{"company":"Ogilvy Health","company_id":"ogilvy-health-north-america","industry":"Advertising Services","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Ogilvy Health","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/ogilvy-health-north-america"}]', '["Diana Del Grosso “I have known Jordan on a personal level for a few years and always found her to be polished and mature. I recently had the pleasure of working with her at a volunteer event and was able to observe her in a team environment. She was very professional, organized, and willing to step in to help with whatever anyone needed. No job was too small nor too challenging. Even with last minute adjustments to the agenda, Jordan always remained poised and confident. ”","Katie McGinty “It has been my pleasure to have Jordan in my class this semester. She is a bright, energetic young professional who will bring value to the company lucky enough to hire her. She is a team player, a quick learner and her interpersonal skills are excellent.”"]']
User: ['Samantha Spurrier', "Experienced Account Coordinator with a demonstrated history of working in the marketing and advertising industry. Skilled in Microsoft Word, PowerPoint, Teams and has developed exceptional Time Management, Teamwork and Leadership skills. Strong advertising professional with a Bachelor's degree focused in Pharmaceutical and Healthcare Business from University of the Sciences in Philadelphia.", 'Account Executive at LevLane', 'LevLane', '[{"company":"LevLane","company_id":"levlane-advertising","industry":"Advertising Services","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Apr 2021","subtitle":"LevLane","title":"Account Executive"},{"description":"","duration":"Jun 2020 Apr 2021 11 months","duration_short":"11 months","end_date":"Apr 2021","start_date":"Jun 2020","subtitle":"LevLane Advertising","title":"Account Coordinator"},{"description":"•Developed comprehensive birth control market analysis for Agile Therapeutics and presented final report to their Marketing Team •Updated the LevLane Social Media, Account Management, and Creative Teams on the changing dynamics of the birth control marketplace •Wrote Weekly Monitor Report on women’s health topics for Agile Therapeutics •Conducted industry and company analysis for client research: Sun Pharmaceuticals, Jefferson Health Systems, United Concordia and Vital USA, Inc •Participated in creating new business proposal for Vital USA, Inc•Coordinated key meetings for clients and vendors •Performed QA functions for LevLanes’s Website Development Team for GenPath and 4Kscore websites","duration":"May 2019 Jun 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2020","start_date":"May 2019","subtitle":"LevLane Advertising","title":"Account Management Intern"}],"url":"https://www.linkedin.com/company/levlane-advertising"},{"company":"University of the Sciences in Philadelphia","company_id":"university-of-the-sciences-in-philadelphia","location":null,"positions":[{"description":"•Greet and inform prospective students and family about the Pharmaceutical Healthcare Business Program, faculty and staff and social opportunities at the university•Assist with important public events such as Open House programs, Accepted Students Day, and information sessions","duration":"Sep 2018 Jun 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2020","start_date":"Sep 2018","subtitle":"University of the Sciences in Philadelphia","title":"Student Ambassador"},{"description":"Tutor and Office Assistant","duration":"Sep 2018 Jan 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2020","start_date":"Sep 2018","subtitle":"University of the Sciences in Philadelphia","title":"Writing Center Tutor"}],"url":"https://www.linkedin.com/company/university-of-the-sciences-in-philadelphia"},{"company":"Fox Pool Management Inc","company_id":"fox-pool-management-inc","location":"Cherry Hill, New Jersey","positions":[{"description":"Red Cross certified lifeguard. Trained in CPR. Red Cross certified lifeguard. Trained in CPR.","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Fox Pool Management Inc","title":"Certified Lifeguard"}],"url":"https://www.linkedin.com/company/fox-pool-management-inc"},{"company":"Canals Discount Liquor Mart","company_id":"canals-discount-liquor-mart","location":"Berlin, New Jersey","positions":[{"description":"","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"Canals Discount Liquor Mart","title":"Cashier and Invetory Control Specialist"}],"url":"https://www.linkedin.com/company/canals-discount-liquor-mart"}]', '["Danielle Stevens “Samantha was a pleasure to work with during her internship here at LevLane! Her experience within her major made her a valuable asset to our company. She is always putting her best foot forward and impressing us constantly with her drive and educated feedback/recommendations. She impressed us so much, we offered her a part time job to continue to help the Life Sciences team on all the exciting work we have! I look forward to seeing how much she can grow here in this role! Amazing work Samantha! ”","Bia Foy “As an intern this past summer Sam stood out from the bunch. She was inquisitive, hard-working, incredibly smart and the work she produced consistently went above and beyond the request. She not only proved to understand marketing within the Pharma industry but she was able to predict future trends with unbelievable accuracy. Additionally, she was one of the only interns this summer who not only met with clients but communicated with them on a daily basis and even presented to them and she did so with poise and confidence. She was an amazing intern and will undoubtedly be an incredible asset to the LevLane team. ”"]']### Assistant: The agent's job is to conduct market research and analysis for a pharmaceutical company, and today the user is reaching out to the agent because they need assistance in understanding the changing dynamics of the birth control marketplace for their client. |
### Human: Agent: ['Angela Jones-Wright', 'I want to make story-based games with fun and interesting stories. My time at Full Sail University had been interesting and enriching. I will have complete knowledge of the Game Studio workings that I can be a great designer. I wish to help with research and building game stories, character, and plots for games. I want to bring great interactive stories that allow the player to feel a part of the story. As I am learning more about Scrum and Agile to add to my miny collection of skills. I have run a few projects using Agile.', 'Creative Game Designer', 'Cow Tail Game Designs', '[{"company":"Cow Tail Game Designs","company_id":null,"location":"Ohio, United States","positions":[{"description":"Ran meetings, dealing with game design, contact different people, managing issues, design documents, and planning of the game. Ran meetings, dealing with game design, contact different people, managing issues, design documents, and planning of the game.","duration":"Aug 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Cow Tail Game Designs","title":"Project Manager, Game designer"}],"url":""},{"company":"Full Sail University","company_id":null,"location":null,"positions":[{"description":"This project was for my final grade. I was working with a group of five people for the first month and we added a sixth on the second. This was an interesting addition as it led to issues that as leading a team, we got worked out with the help of our project manager, I helped with the design of and working with and around the art project. We used documentation through Google Docs and Bit Bucket for the files of the project. Our teachers checked in our progress once a month via Skype and gave us input on how they can help the project or ideas on issues they had with the project and improvement they may impliement.","duration":"Aug 2016 Jul 2021 5 years","duration_short":"5 years","end_date":"Jul 2021","start_date":"Aug 2016","subtitle":"Full Sail University","title":"Capstone Project Lead"},{"description":"This project was for my final grade. I was working with a group of five people for the first month and we added a sixth on the second. This was an interesting addition as it led to issues that as leading a team, we got worked out with the help of our project manager, I helped with the design of and working with and around the art project. We used documentation through Google Docs and Bit Bucket for the files of the project. Our teachers checked in our progress once a month via Skype and gave us input on how they can help the project or ideas on issues they had with the project and improvement they may impliement.","duration":"Aug 2016 Dec 2016 5 months","duration_short":"5 months","end_date":"Dec 2016","start_date":"Aug 2016","subtitle":"Full Sail University","title":"Capstone Project Lead"}],"url":""},{"company":"Self-Employed","company_id":"self-employed-designers","location":"Oxford, Ohio","positions":[{"description":"> Making questionnaires for product understanding> Co-Writing stories for DIBs project> Building Scenes> Managing people and project while using Agile> Working with both sides of programming people and art people > Making questionnaires for product understanding> Co-Writing stories for DIBs project> Building Scenes> Managing people and project while using Agile> Working with both sides of programming people and art people","duration":"Mar 2017 Aug 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2019","start_date":"Mar 2017","subtitle":"Self-Employed","title":"Project Manager, Art, Level progression"}],"url":"https://www.linkedin.com/company/self-employed-designers"},{"company":"Devious Arc","company_id":null,"location":"Maryland, United States","positions":[{"description":"Ran meetings, dealing with game design, contact different people, managing issues, design documents, and planning of projects. Ran meetings, dealing with game design, contact different people, managing issues, design documents, and planning of projects.","duration":"Aug 2016 Feb 2017 7 months","duration_short":"7 months","end_date":"Feb 2017","start_date":"Aug 2016","subtitle":"Devious Arc","title":"Project Manager, Game designer"}],"url":""}]', '["David Hoffmann “I worked with Angela in a Prototyping class with other teammates and we really worked well together. We were able to communicate with the other team members in order to convey which tasks we needed to complete. I really enjoyed her work ethic and how she was able to show me how to work with others on another level. She has great ideas and we are working independently on projects together that she had created.”","Sean Pavlichek “Angela has been great at keeping our projects on track and making sure everyone in the workplace is fully engaged.”"]']
User: ['Michael Rose', 'I began as a technologist. I’ve worked as a creative. Now I’m a producer (and production consultant). My experience includes: -Animation -Augmented Reality -Banners -Games -Interactive Installations (Experiential) -Microsites -Mobile Apps -Motion Graphics -Prototypes -Social Content -Software -Virtual Reality -Web Apps -Websites -360° Video *I also have experience producing remotely and creating / managing distributed teams.', 'Digital Producer + Production Consultant', 'Freelance', '[{"company":"Freelance","company_id":null,"location":null,"positions":[{"description":"","duration":"2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2016","subtitle":"Freelance","title":"Executive Digital Producer"},{"description":"","duration":"2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2018","subtitle":"Freelance","title":"Production Consultant"},{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Freelance","title":"Senior Producer"},{"description":"","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Freelance","title":"Producer"}],"url":""},{"company":"Sherry Matthews Group","company_id":"sherry-matthews-advocacy-marketing","location":"Austin, Texas","positions":[{"description":"","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"Sherry Matthews Group","title":"Agency Producer"}],"url":"https://www.linkedin.com/company/sherry-matthews-advocacy-marketing"}]', '["Josh Jaillet “In seeking to bolster a team, Michael originally found me (which is a testament to his effort in developing new business relationships) and offered a great position on an exciting project. This is pretty much a no-brainer for a freelancer, but I only found the deal to improve from there, as he proved to be an ideal producer. Michael is organized, punctual, and straightforward. He is open to trying different approaches to collaborating, always looks for ways to make processes more efficient, and values both his time and the time of others - something I\'ve respected very much in working with him. He is the type of person who considers how things are, but chooses to focus on and work toward how they could be - a most important trait in my book. With all this in mind, I hope more opportunities to work together arise in the future, and I highly recommend Michael.”","Federico Pereiro “Michael is a tremendously effective producer & manager. Out of the dozens of people I\'ve worked with in the last decade, he squarely stands out professionally on the merits of his proactiveness, effectiveness and technical understanding. He is constantly solving things so that others can do their work better. On top of that, he is incredibly personable and enjoyable to work with. It\'s been great to work with him and hope to keep on doing so in the future!”"]']### Assistant: The agent's job is to create story-based games and today, the agent is reaching out to the user because they need a digital producer and production consultant for an upcoming game project. |
### Human: Agent: ['Levi Liester', 'Experienced Software Developer dedicated to constantly improving tools and infrastructure to maximize productivity, minimize system downtime and quickly respond to the changing needs of the business. Committed to continual learning and high client satisfaction.', 'Chief Title Creator at MindCanary LLC', 'LifeLoop', '[{"company":"LifeLoop","company_id":"lifeloop","industry":"IT Services and IT Consulting","location":"Omaha, Nebraska, United States","positions":[{"description":"","duration":"May 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"May 2020","subtitle":"LifeLoop","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/lifeloop"},{"company":"Mind Canary LLC","company_id":"mind-canary-llc","location":"","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Mind Canary LLC","title":"Chief Title Creator"}],"url":"https://www.linkedin.com/company/mind-canary-llc"},{"company":"Proxibid","company_id":"proxibid","location":"Greater Omaha Area","positions":[{"description":"","duration":"Jun 2018 Mar 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2020","start_date":"Jun 2018","subtitle":"Proxibid","title":"Digital Alchemist"}],"url":"https://www.linkedin.com/company/proxibid"},{"company":"Aviture","company_id":"aviture","location":"Omaha, Nebraska","positions":[{"description":"","duration":"Jul 2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"Jul 2017","subtitle":"Aviture","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/aviture"},{"company":"ATS Secured","company_id":"ats-secured","location":"10404 Essex Ct Suite 410, Omaha, NE 68114","positions":[{"description":"Developing the next generation of mortgage compliance and user experience software. It\'s gonna be great. Developing the next generation of mortgage compliance and user experience software. It\'s gonna be great.","duration":"Jun 2016 Jul 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2017","start_date":"Jun 2016","subtitle":"ATS Secured","title":"Application Developer"}],"url":"https://www.linkedin.com/company/ats-secured"},{"company":"Union Pacific Railroad","company_id":"unionpacific","location":"Omaha, NE","positions":[{"description":"I collaborate with product and engineering team members to define and develop new product concepts. Coordinating with QA testers for end-to-end unit testing and post-production testing, we assure the highest level of client satisfaction. I lead working groups to develop mitigation strategies and prepare standard operating procedures, develope responsive production websites using AngularJS and Java, and mentor new team members. I collaborate with product and engineering team members to define and develop new product concepts. Coordinating with QA testers for end-to-end unit testing and post-production testing, we assure the highest level of client satisfaction. I lead working groups to develop mitigation strategies and prepare standard operating procedures, develope responsive production websites using AngularJS and Java, and mentor new team members.","duration":"Jun 2011 Jun 2016 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2016","start_date":"Jun 2011","subtitle":"Union Pacific Railroad","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/unionpacific"}]', '["Jeremy Chretien “Levi is caring, outgoing, and tries to get everyone involved. While Levi and I worked together at Proxibid, he would often volunteer do be an interview subject for company culture videos. He would take time over of his very busy schedule to help me on my projects. That made an impression on me. During that time, I learned how great of a guy he is, and that he is someone that you want on your team.”","Brad Wilson “I worked with Levi for over the last 2 years within our Agile teams. One thing that I would point out is that if Levi was heading something up that you knew it was going to be done correctly because Levi knows how to collaborate with business stakeholders and ask questions to ensure we are delivering the right business value. Levi creates good relationships across the business by showing interest in what others are doing and listening to see if there is some way that we could make their work more effective. Levi is a good engineer with a great ability to work closely with the business stakeholders and he would be an amazing addition for any company.”"]']
User: ['Gorka Madariaga', 'Passionate about sports, technology, and coaching/mentoring.', 'Product Marketing Lead @ Shopify | Basketball coach | Ex-Microsoft', 'Shopify', '[{"company":"Shopify","company_id":"shopify","industry":"Internet","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Shopify","title":"Product Marketing Lead, Developer Platform & Merchant Services"},{"description":"","duration":"Jul 2021 Oct 2021 4 months","duration_short":"4 months","end_date":"Oct 2021","start_date":"Jul 2021","subtitle":"Shopify","title":"Senior Product Marketing Manager, Developer Platform & Merchant Services"}],"url":"https://www.linkedin.com/company/shopify"},{"company":"TrackSeries","company_id":"trackseries","location":"Madrid y alrededores, España","positions":[{"description":"Tech start-up inside Microsoft Ventures program. Connected platform to keep track of your progress watching TV shows. Design, development and COO-level functions. Tech start-up inside Microsoft Ventures program. Connected platform to keep track of your progress watching TV shows. Design, development and COO-level functions.","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"TrackSeries","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/trackseries"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"May 2020 Jul 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2021","start_date":"May 2020","subtitle":"Microsoft","title":"Product Marketing Manager - Azure Application Development"},{"description":"","duration":"Mar 2018 May 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2020","start_date":"Mar 2018","subtitle":"Microsoft","title":"Product Marketing Manager - Azure application platform"},{"description":"","duration":"Sep 2015 Mar 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2018","start_date":"Sep 2015","subtitle":"Microsoft","title":"Technical Evangelist"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Federación de Baloncesto de Madrid (FBM)","company_id":null,"location":"Madrid y alrededores, España","positions":[{"description":"","duration":"Sep 2011 Mar 2018 6 years 7 months","duration_short":"6 years 7 months","end_date":"Mar 2018","start_date":"Sep 2011","subtitle":"Federación de Baloncesto de Madrid (FBM)","title":"Basketball Coach"}],"url":""},{"company":"Plain Concepts","company_id":"plainconcepts","location":"Madrid y alrededores, España","positions":[{"description":"","duration":"Jul 2013 Aug 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2015","start_date":"Jul 2013","subtitle":"Plain Concepts","title":"Media Apps Developer"}],"url":"https://www.linkedin.com/company/plainconcepts"},{"company":"Microsoft","company_id":"microsoft","location":"Pozuelo de Alarcón y alrededores, España","positions":[{"description":"","duration":"Aug 2012 Jun 2013 11 months","duration_short":"11 months","end_date":"Jun 2013","start_date":"Aug 2012","subtitle":"Microsoft","title":"Developer and Platform Evangelism Intern"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Veridata,S.L.","company_id":"veridata-s-l-","location":"San Sebastián de los Reyes, Madrid","positions":[{"description":"","duration":"Dec 2011 Apr 2012 5 months","duration_short":"5 months","end_date":"Apr 2012","start_date":"Dec 2011","subtitle":"Veridata,S.L.","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/veridata-s-l-"},{"company":"Federación de Baloncesto de Madrid (FBM)","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2008 Jun 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2011","start_date":"Oct 2008","subtitle":"Federación de Baloncesto de Madrid (FBM)","title":"Basketball Referee"}],"url":""},{"company":"Universidad Politécnica de Madrid","company_id":"universidad-politecnica-de-madrid","location":"","positions":[{"description":"","duration":"Jan 2010 Jun 2010 6 months","duration_short":"6 months","end_date":"Jun 2010","start_date":"Jan 2010","subtitle":"Universidad Politécnica de Madrid","title":"Maths department Intern"}],"url":"https://www.linkedin.com/company/universidad-politecnica-de-madrid"}]', '["Raman Sharma “Sharp, hard-working, independent and creative - Gorka has been a pleasure to work with. He brings a solid combination of technical depth and business thinking to his work and would be an asset to any team.”","Daniel Mitchell Buzeczki “ I had the luck of working along with Gorka at Microsoft for a year. As soon as we met he decided to take iniciative and build a Mentor-Mentee relationship between both when I hadn’t asked and he had no need to do so. You really notice Gorka’s background as a basketball coach has impacted positively in his development as proffesional as he is able to apply his experience in the court to his day to day job. Ownership, Organized Management, Motivation, Team Work and Hard Work are some of many skills you are to expect while working with him. He is simply one of those people who easily earns trust and will always be happy give a helping hand without expecting something in return. I’m sure that in every job he lands during his career, his hard effort and results will speak for themselves, and he will need no introduction. Keep up the great work!”"]']### Assistant: The agent's job is to maximize productivity and respond to changing business needs, and today the user is reaching out to the agent because they need assistance in improving their product marketing strategies. |
### Human: Agent: ['Joseph Ford', "Experienced Software Engineer with a demonstrated history of working in the retail, financial and healthcare industries. Skilled in Java, Spring, Apache Solr, Linux, and Amazon AWS Services. Strong engineering professional with a Computer Science degree from St. John's University.", 'Taking time off to focus on self and family', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"United States","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Self-employed","title":"Husband, Father"}],"url":""},{"company":"Best Buy","company_id":"best-buy","location":null,"positions":[{"description":"","duration":"Oct 2021 Oct 2021 1 month","duration_short":"1 month","end_date":"Oct 2021","start_date":"Oct 2021","subtitle":"Best Buy","title":"Senior Engineering Manager"},{"description":"","duration":"Sep 2020 Oct 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2021","start_date":"Sep 2020","subtitle":"Best Buy","title":"Engineering Manager"},{"description":"","duration":"Aug 2012 Sep 2020 8 years 2 months","duration_short":"8 years 2 months","end_date":"Sep 2020","start_date":"Aug 2012","subtitle":"Best Buy","title":"Software Engineer - Search Product Team"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"SWAT Solutions","company_id":"swat-solutions","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Aug 2011 Dec 2014 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2014","start_date":"Aug 2011","subtitle":"SWAT Solutions","title":"Principal Consultant"}],"url":"https://www.linkedin.com/company/swat-solutions"},{"company":"Thomson Reuters","company_id":"thomson-reuters","location":"","positions":[{"description":"","duration":"Oct 2008 Aug 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2011","start_date":"Oct 2008","subtitle":"Thomson Reuters","title":"Consultant"}],"url":"https://www.linkedin.com/company/thomson-reuters"},{"company":"Visionary Integration Professionals (VIP)","company_id":"visionary-integration-professionals-vip-","location":"","positions":[{"description":"","duration":"Aug 2004 Aug 2011 7 years 1 month","duration_short":"7 years 1 month","end_date":"Aug 2011","start_date":"Aug 2004","subtitle":"Visionary Integration Professionals (VIP)","title":"Practice Manager"}],"url":"https://www.linkedin.com/company/visionary-integration-professionals-vip-"},{"company":"Twin Cities Quality Assurance Association","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"Twin Cities Quality Assurance Association","title":"Membership Coordinator"}],"url":""},{"company":"Vital Images","company_id":"vital-images","location":"","positions":[{"description":"","duration":"2008 2008 less than a year","duration_short":"less than a year","end_date":"2008","start_date":"2008","subtitle":"Vital Images","title":"Principle Consultant"}],"url":"https://www.linkedin.com/company/vital-images"},{"company":"GMAC","company_id":"ally","location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"GMAC","title":"QA"}],"url":"https://www.linkedin.com/company/ally"},{"company":"Uniprise","company_id":"uniprise","location":"","positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Uniprise","title":"QA"}],"url":"https://www.linkedin.com/company/uniprise"},{"company":"IBM Global Business Services","company_id":"ibm","location":null,"positions":[{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"IBM Global Business Services","title":"IT Spec"},{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"IBM Global Services","title":"IT Spec"}],"url":"https://www.linkedin.com/company/ibm"}]', '["John M. “Of all the wonderful people I have worked with in my career, there is a small elite handful of people I admire the most. Joe is at the top of that list. In my 5 years of working with Joe Ford, I always knew I could turn to him for guidance, positivity, honesty, and patients. Joe is one of the people I looked forward to seeing everyday I came to work. We took a wonderful journey together at Best Buy transforming bestbuy.com search it into a world class experience. ”","Hudaynazar Geldiyev “Joe is smart, talented, and very diligent at what he does. Within six months he pioneered the design and development of the battery of tests that significantly improved the quality of the platform and detected problems before they turned into disasters. As a person, Joe is very pleasant to work with. He has an excellent sense of humor which is only surpassed by his willingness to help and go an extra mile even when it is not his problem per se. His problem solving skills are amazing. The fact that he knew the architecture of the platform better than any other software engineer when I joined the team simply blew me away. If you desire a top level quality and want a teammate you can rely on then Joe is the man for the job. He is not your average Joe.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to coordinate and manage large-scale events for a healthcare organization. Today, the user is reaching out to the agent because they need assistance in planning and organizing a high-profile client conference. |
### Human: Agent: ['Brian Wills', 'Highly experienced and goal-oriented Senior Global Marketing Director with 20+ years’ experience in translating marketing innovations and managing proficiencies into actionable projects. Exceptional background with a proven track record of global marketing campaigns, business operations, and strategic partnerships. Organizational leader, exceeding in building effective work relationships with a focus on international strategy and global mobility. Multifaceted professional. Areas of expertise:• Project Management & Execution: Able to initiate, prioritize, and complete multiple large-scale projects and follow through to achieve project goals. Overhauled marketing strategy, resulting in #1 market position for several categories. Achieved 136% of target revenue growth for products in the portfolio• Business Operations: Leverage business knowledge and relationships to successfully negotiate complex partnerships. Managed budget up to $2M in direct costs, while achieving $75M revenue.• Negotiations: Lead complex and major negotiations. Able to create operating that efficiently deliver communications.', 'Director, DecoPac | Brand Influencer | Growth Strategies | Product Marketing | Storyteller', 'DecoPac, Inc.', '[{"company":"DecoPac, Inc.","company_id":"decopac-inc.","industry":"Manufacturing","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"DecoPac, Inc.","title":"Director of Product Marketing"}],"url":"https://www.linkedin.com/company/decopac-inc."},{"company":"CWT","company_id":"mycwt","location":null,"positions":[{"description":"• Directed marketing projects at all stages, including conceptual planning, schedule management, and final implementation• Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters • Planned and executed global events and marketing programs, producing 3 times goal of qualified leads• Managed budget up to $2M in direct costs, while achieving $75M revenue","duration":"Mar 2018 Sep 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2020","start_date":"Mar 2018","subtitle":"CWT","title":"Senior Director Global Marketing"},{"description":"• Achieved 136% of target revenue growth for products in the portfolio• Led staff and external agencies to develop products and promotions, analyze sales, manage trade shows, purchase media, provide creative services, and conduct PR• Performed thorough market research and competitive analysis to understand and effectively communicate product value proposition Created product positioning and messaging to differentiate products in the market and expand visibility• Contributed to achieving $50M in annual revenue","duration":"Apr 2015 Mar 2018 3 years","duration_short":"3 years","end_date":"Mar 2018","start_date":"Apr 2015","subtitle":"Carlson Wagonlit Travel","title":"Director, Global Product Marketing"}],"url":"https://www.linkedin.com/company/mycwt"},{"company":"Coldspring","company_id":"cold-spring-granite","location":"Cold Spring, MN","positions":[{"description":"• Spearheaded strategies and managed customer-marketing channels encompassing multiple product lines• Led new product development and oversaw product launches, contributing $5M to company profit• Executed marketing automation, direct marketing, and loyalty program projects as well as cross-channel promotions and marketing partnerships","duration":"May 2014 Apr 2015 1 year","duration_short":"1 year","end_date":"Apr 2015","start_date":"May 2014","subtitle":"Coldspring","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/cold-spring-granite"},{"company":"J&B Group","company_id":"j&b-group","location":"Saint Michael, MN","positions":[{"description":"• Overhauled marketing strategy, resulting in #1 market position for several categories• Planned and developed innovative marketing strategies for launches of six new products• Oversaw budget over $25M with full P&L accountability• Conceptualized, developed, and directed marketing strategies centered on customer retention, marketing, partnerships, and promotions","duration":"Nov 2010 May 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 2014","start_date":"Nov 2010","subtitle":"J&B Group","title":"Brand Manager (No Name Steaks)"}],"url":"https://www.linkedin.com/company/j&b-group"},{"company":"Best Buy","company_id":"best-buy","location":null,"positions":[{"description":"• Increased annual financial goals for new product launches by $2M after promotion to Senior Product ManagerSteered strategy and execution of customer marketing channels encompassing multiple product lines and shopping channels to small and medium businesses • Held multiple positions from retail to corporate environment• Negotiated competitive channel pricing with product suppliers while leading team of product managers through process improvement initiative • Advised Vice President of Business Performance in the successful implementation of innovative cost-saving measures and initiatives.• Slashed costs by over $500K by implementing protocols focusing on efficiency.","duration":"Aug 2005 Nov 2011 6 years 4 months","duration_short":"6 years 4 months","end_date":"Nov 2011","start_date":"Aug 2005","subtitle":"Best Buy","title":"Senior Product Manager"},{"description":"Authored key daily reports based upon a close analysis measuring category performance within the company. Advised Vice President of Business Performance in the successful implementation of innovative cost-saving measures and initiatives. Slashed costs by over $500K by implementing protocols focusing on efficiency.","duration":"Feb 2002 Nov 2005 3 years 10 months","duration_short":"3 years 10 months","end_date":"Nov 2005","start_date":"Feb 2002","subtitle":"Best Buy","title":"BUSINESS ANALYST, DESKTOPS & LAPTOPS"}],"url":"https://www.linkedin.com/company/best-buy"}]', '["“Brian worked for me at Best Buy for 3 years. He is an exemplary employee - diligent, personable, intelligent and he works very well with others across his and other groups throughout the organization. He was an absolute pleasure to work with and I would highly recommend him as an asset to any organization that would be fortunate enough to be able to employ him. I can not praise him enough for all of his hard work and I would be happy to be able to work with him at any time in the future.”","“Brian Wills is one of the most exceptional people I\'ve had the pleasure to work with. One of Brian\'s most outstanding characteristics is his \\"whatever it takes\\" attitude to delivering outstanding results. He takes his work personally, and understands it is a reflection on him, which is why he consistently delivers beyond expectations. Brian always honors his commitments, and outshines his peers with productivity and professionalism. Something rarely mentioned in these recommendations is the fact that Brian also makes the office a fun and pleasurable place to work. I strongly recommend Brian to anyone interested in developing a great work environment with superior results.”"]']
User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to manage global marketing campaigns and strategic partnerships, and today the user is reaching out to the agent because they need assistance in developing innovative marketing strategies for a new product launch. |
### Human: Agent: ['Jim Losée', 'Experienced Manager with a demonstrated history of working in the publishing industry. Strong program and project management professional skilled in Account Management, Operations, Production, Publishing, and Financial Reporting.', 'Director, US Production at Labrador (US)', 'Labrador (US)', '[{"company":"Labrador (US)","company_id":"labrador-us","industry":"Book and Periodical Publishing","location":null,"positions":[{"description":"The Director, US Production position oversees all production-related activities and staff, including planning and coordinating activities concerned with the production of financial documents, and establishes production priorities for these in keeping with effective operations and cost factors, utilizing knowledge of product technology, production methods and procedures, and capabilities of the staff.As the Director, US Production, I work closely with upper management personnel to establish and implement company policies and goals and production and quality control standards, develop budget and cost controls, with the ultimate goal of producing the highest quality for our clients. My responsibilities also include all of the necessary day-to-day work of managing client projects, from planning through printing & delivery, as well as recruiting and managing a team of Team Leaders, Project Managers and Art Directors. The management of my team includes: training, assessing skills, planning and distributing projects/clients according to assessments & availability, management level client support, technical support (for my team and its clients), vendor & purchasing relationship management, team and shift change status reports, as well as numerous other daily tasks to keep things running smoothly, efficiently, and at or above margin goals.","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Labrador (US)","title":"Director, US Production"},{"description":"The Team Leader position combines the work of a Project Manager with an Assistant Branch Manager. As Team Leader, my responsibilities included all of the necessary day-to-day work of managing client projects, from planning through printing & delivery, as well as recruiting and managing a team of Junior Project Managers and Art Directors. The management of my team included: training, assessing skills, planning and distributing projects/clients according to assessments & availability, management level client support, technical support (for my team and its clients), vendor & purchasing relationship management, team and shift change status reports, as well as numerous other daily tasks to keep things running smoothly, efficiently, and at or above margin goals.","duration":"Jan 2013 Oct 2018 5 years 10 months","duration_short":"5 years 10 months","end_date":"Oct 2018","start_date":"Jan 2013","subtitle":"Labrador Company (US)","title":"Team Leader"}],"url":"https://www.linkedin.com/company/labrador-us"},{"company":"Denmark: The Agency","company_id":"denmark-the-agency-","location":"","positions":[{"description":"Responsibilities included:Day-to-day account management for 5 major accounts (including Rheem, SP Richards, AGL Resources) and other smaller accountsManaging social media (3 different blogs, Facebook, Twitter, LinkedIn, etc.)New and current business researchOpening and maintaining job ordersProofing creativeManaging direct mail lists Email marketingMiscellaneous client services and more.","duration":"Oct 2010 Oct 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2012","start_date":"Oct 2010","subtitle":"Denmark: The Agency","title":"Account Executive"}],"url":"https://www.linkedin.com/company/denmark-the-agency-"},{"company":"Glory Days Presents","company_id":null,"location":"","positions":[{"description":"Concert promotions company responsible for over 200 live shows each year. Main duty is creating an integrated marketing and advertising plan regarding hands-on promotional efforts. At any given point there were between 10 and 40 people that I supervise, including a period of over 50 people as Promotions Coordinator for the 1st annual \\"The Real Big Deal\\" music festival.Responsibilities include seeing advertising plan through from creation to execution.","duration":"Mar 2008 Jul 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2010","start_date":"Mar 2008","subtitle":"Glory Days Presents","title":"Assistant to President & Promotions Coordinator"}],"url":""}]', '["“I worked with Jim Losee in the development of Goodman Venegas Insurance Agency’s website with Denmark: the agency. I truly appreciate his leadership and attention to detail on our website and continued support. Website projects are challenging and Jim really helped us navigate through the process with confidence and a clear path to success. Jim’s steady management of several different components from concept to launch is the reason we had such a smooth transition to going live.”","“Jim was without a doubt one of the most hard working and reliable people I have ever had the pleasure of working with. At any given opportunity he went above and beyond what his position called for, and he did so not only without complaint, but happily. He is confident, decisive, and knows how to take control of a situation. Any company would be lucky to have him.”"]']
User: ['Jennifer Susa, CMM', 'Innovative SaaS and B2B marketer with 15 years of experience leading demand generation across a broad range of marketing functions. Strategic thinker who can effectively communicate, negotiate, organize and build strong relationships with vendors, peers and management. Motivated and passionate for results-driven marketing. Strategic Marketing Planning, Lead Generation, Account-Based Marketing, Digital Marketing, Direct Marketing, Content Syndication, Branding, Paid Search, Contract Negotiation, Marketing Promotions, Verbal/Written Communication, Marketing Communications, Relationship Building, Presentation, Advertising, Project Management, Social Media, Event Management, Event Strategy & Messaging.', 'Senior Marketing Manager at Deltek', 'Deltek', '[{"company":"Deltek","company_id":"deltek","industry":"Software Development","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Deltek","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/deltek"},{"company":"Logility","company_id":"logility","location":"","positions":[{"description":"","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"Logility","title":"Independent Contractor"}],"url":"https://www.linkedin.com/company/logility"},{"company":"Collibra","company_id":"collibra","location":"Greater New York City Area","positions":[{"description":"Leading field marketing across North America while working closely with functional managers and regional sales VPs to build integrated marketing programs that generate and accelerate pipeline to achieve revenue goals.• Build, budget, and execute annual marketing programs, alongside functional managers including, third-party events, Collibra hosted events, content, digital, social, and account-based marketing, exceeding pipeline goals. Campaign influence increasing by 37% in 2019.• Partner closely with sales leadership to analyze regional needs against the plan, identifying gaps and developing programs to fill them. • Created and launched an integrated CCPA go-to-market plan and an integrated plan to build the Data Intelligence Category, with marketing programs supporting. • Key contributor for the launch of the Data Intelligence category, driving brand awareness, and thought leadership through various industry outlets. • Developed a user group & prospect workshop strategy, implemented across the organization as well as an ABM strategy for North America markets. • Launched a digital event strategy for prospects and customers to expand and land pipeline.","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Collibra","title":"Director of Field Marketing, Americas"}],"url":"https://www.linkedin.com/company/collibra"},{"company":"Infor","company_id":"infor","location":"Greater New York City Area","positions":[{"description":"Events, Advertising, and Content Syndication program owner with a focus on partnering with sales and strategic third-party vendors. Found new opportunities to develop strong lead generation programs for GT Nexus Commerce Network. • Managed a comprehensive budget covering integrated programs such as events, advertising, paid search and content syndication, increasing MQLs 60% YOY.• Partnered with Sales teams to strategically decide what marketing programs drove success based on ROI and anticipated sales pipeline. • Implemented the Engagio platform as the ABM tool of choice to better infiltrate accounts with a holistic view. A leader for Account Based Marketing across enterprise accounts. • Successfully integrated and managed the previous ‘Bridges at Inforum’, folding it into the larger Inforum user conference as the SCM (Supply Chain Management) track.","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Infor","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/infor"},{"company":"GT Nexus","company_id":"gt-nexus","location":null,"positions":[{"description":"Events program owner, focused on strategic third-party trade shows, conferences and customized networking opportunities. providing GT Nexus with lead generation and branding across all industries in North America. Working closely with the Business Development team, created and executive new event policies and expanded on the event recap process by developing a full event scorecard to better evaluated attendees’ overall performance. Co-lead on customer conferences, with the largest success being the merging of the GT Nexus user conference into Inforum, Infor’s user conference.• Managed, budgeted and executed 35 conferences and events.• Metrics based marketer with leads exceeding fiscal year goals. • Secured speaking opportunities at North America events.• Managerial experience obtained through the Infor Scholar Program, managing interns within the marketing team. • Co-lead on customer conferences including Bridges at Inforum 2017, Shipper’s Council and Executive Advisory Boards• Created an event within an event for Bridges at Inforum 2017. Lead efforts on the SCM track session during Inforum. Partnered on sales efforts to recruit attendees to the newly formatted Bridges at Inforum.","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"GT Nexus","title":"Senior Events Manager"},{"description":"Events program owner with a focus on all strategic third-party, customer, internal conferences and customized networking opportunities, devising and executing unique concepts that highlight the premium education and brand strategy while generating quality leads across all industries in North America. Implemented an event recap process to better track and quantify ROI at events. • Researched, budgeted and negotiated 35+ conferences and networking events across all industries.• Thoughtfully managed the overall event budget event budget. • Drove lead generation outcomes at marquee events through exhibiting, networking and speaking opportunities. • In 2015 events had a 10% year-over-year increase in leads: with a 70% increase in Sales Qualified leads.• Developed and maintained Marketo Sales Insight templates for Business Development to use for outreach. • Merged the GT Nexus and TradeCard user conferences. Envisioned, designed and implemented Solutions Theater product showcase. Partnered on sales efforts with strategic alliances to secure sponsor participation in Partner Zone.","duration":"Apr 2013 May 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2016","start_date":"Apr 2013","subtitle":"GT Nexus","title":"Marketing Manger"}],"url":"https://www.linkedin.com/company/gt-nexus"},{"company":"TradeCard","company_id":"tradecard","location":"","positions":[{"description":"Key contributor to the overall lead generation efforts in North America and Europe. Responsibilities included: building out a Europe & SMB go-to-market strategy, implementing and defining metrics around the SiriusDecisions lead funnel for inquires, MQLs and SQLs, owning all event programs, supporting content through the CMS platform and a communications program.","duration":"Jan 2010 Apr 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2013","start_date":"Jan 2010","subtitle":"TradeCard","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/tradecard"},{"company":"Carnegie East House","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Produced and implemented marketing plans and strategies to increase rental unit’s sales at an upscale housing facility. This role included: updating promotional materials, redesigning the website, competitive analysis, event orchestration, sales pitches and reporting into the board of directors on a quarterly basis.","duration":"Jan 2009 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"Jan 2009","subtitle":"Carnegie East House","title":"Marketing Director"}],"url":""},{"company":"TradeCard","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Managed and coordinated lead generation efforts at third-party events, customer conferences and webinars. I also utilized salesforce for campaign management, procured promotional giveaways, provided graphic design and copywriting for content creation and advertisements.","duration":"Jul 2007 Nov 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2008","start_date":"Jul 2007","subtitle":"TradeCard","title":"Marketing Communications Associate"}],"url":""},{"company":"Heidrick & Struggles, Inc.","company_id":"heidrick-&-struggles","location":"","positions":[{"description":"Supported consultants marketing efforts through content creation & distribution, implemented campaign reports, organized and managed Partners’ Conferences, conducted competitive analysis and website maintenance.","duration":"Nov 2005 May 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2007","start_date":"Nov 2005","subtitle":"Heidrick & Struggles, Inc.","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/heidrick-&-struggles"},{"company":"Marketing Resources & Results","company_id":null,"location":"","positions":[{"description":"Provided marketing support for clients and the firm through event execution, direct mail campaigns, copywriting, market research, website maintenance and database management.","duration":"Aug 2004 Nov 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2005","start_date":"Aug 2004","subtitle":"Marketing Resources & Results","title":"Marketing Coordinator"}],"url":""}]', '["“We worked together on several projects. Jen is a creative and energetic marketer. I found her ideas to be fresh and full of life and energy. Her execution is flawless and crisp. She can be counted on to provide thoughtful solutions to difficult challenges. She is continually cheerful and is an absolute delight to work with...”","“Jennifer came to us from a company we acquired and took no time fitting in and picking up responsibilities where she saw a need.”"]']### Assistant: The agent's job is to oversee production activities and staff in a publishing company, while the user is reaching out to the agent because they need assistance with strategic marketing planning and lead generation for their software development company. |
### Human: Agent: ['Alexia Crossman', 'Writer and digital creative using data expertise to drive demand.', 'Healthcare Marketing Manager at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Mar 2020","subtitle":"Cisco","title":"Healthcare Marketing Manager"},{"description":"• Develop multichannel demand marketing campaigns for Customer Experience (Services)• Write and produce content, emails, landing pages and social copy• Measure the effectiveness of campaigns and make improvements to ensure success• Build strategy around content promotion and placement across web, digital and social• Plan and execute all paid media for Customer Experience marketing campaigns","duration":"Nov 2017 Feb 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2020","start_date":"Nov 2017","subtitle":"Cisco","title":"Demand Marketing Strategist"},{"description":"• Drove the strategic direction of Cisco Education digital properties – web, blog, social• Produced and maintained the editorial calendar based off line of business needs and industry trends• Wrote, edited and designed innovative thought leadership content and blogs• Developed standards and best practices for performance metrics to inform future content creation","duration":"Feb 2016 Nov 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2017","start_date":"Feb 2016","subtitle":"Cisco","title":"Digital Marketing Specialist"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"North Carolina State University","company_id":"north-carolina-state-university","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Oct 2015 Feb 2016 5 months","duration_short":"5 months","end_date":"Feb 2016","start_date":"Oct 2015","subtitle":"North Carolina State University","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/north-carolina-state-university"},{"company":"Lover.ly","company_id":"lover-ly","location":"Greater New York City Area","positions":[{"description":"• Managed a social media community of 1 million followers• Built relationships with customer and influencer communities through outreach, content and events • Managed a social media community of 1 million followers• Built relationships with customer and influencer communities through outreach, content and events","duration":"Jun 2013 Jul 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2015","start_date":"Jun 2013","subtitle":"Lover.ly","title":"Digital and Social Media Manager"}],"url":"https://www.linkedin.com/company/lover-ly"},{"company":"Southern Weddings Magazine","company_id":"southern-weddings-magazine","location":"Chapel Hill, NC","positions":[{"description":"","duration":"Aug 2012 Dec 2012 5 months","duration_short":"5 months","end_date":"Dec 2012","start_date":"Aug 2012","subtitle":"Southern Weddings Magazine","title":"Editorial Intern"}],"url":"https://www.linkedin.com/company/southern-weddings-magazine"},{"company":"Martha Stewart Living Omnimedia- Martha Stewart Weddings Magazine","company_id":"martha-stewart-living-omnimedia","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Martha Stewart Living Omnimedia- Martha Stewart Weddings Magazine","title":"Editorial Intern"}],"url":"https://www.linkedin.com/company/martha-stewart-living-omnimedia"}]', '["LinkedIn User “I reported directly to Alexia during my summer internship at Cisco. She is one of the best communicators I have ever worked with, which, in my opinion, is one of the most valuable skills in the workplace. You can count on Alexia to communicate her findings/ideas/expectations clearly, concisely, and professionally. Alexia is also very creative and collaborative; often, I would go to her to bounce ideas around or to ask questions. Alexia is also very reliable, I knew that if she said she would get a task done, she would, no questions asked. Overall, Alexia was a wonderful manager and I would be more than happy to work under her again!”","Jessica Kelly “When it comes to digital marketing, Alexia brings an uncommon level of expertise. She is a savvy strategist who understands the market landscape, the education industry, and broader organizational goals--that\'s the high level. On top of that, Alexia can dive deep into web and social analytics to ensure that tactics are working well--and adjust them quickly when needed. And when it comes to content management, she can do it all--end to end--including advanced graphic design. As a teammate, Alexia is an excellent partner and collaborator--a driver of marketing success.”"]']
User: ['Amanda Atchison', 'Detail-oriented and thoughtful individual with strong communication and organizational skills', 'Underwriting Assistant', 'Aerotek', '[{"company":"Aerotek","company_id":"aerotek","industry":"Staffing and Recruiting","location":"Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Aerotek","title":"Underwriting Assistant"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":"United States","positions":[{"description":"Billing Specialist Billing Specialist","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"COUNTRY Financial®","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/country-financial-"},{"company":"Apple","company_id":"apple","location":"United States","positions":[{"description":"Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Apple","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Aspen Dental","company_id":"aspen-dental","location":"United States","positions":[{"description":"Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing. Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing.","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Aspen Dental","title":"Patient Service Representative"}],"url":"https://www.linkedin.com/company/aspen-dental"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Randstad Technologies US","title":"Systems Support Specialist"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Randstad","company_id":"randstad","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment","duration":"Dec 2014 Mar 2015 4 months","duration_short":"4 months","end_date":"Mar 2015","start_date":"Dec 2014","subtitle":"Randstad","title":"Help Desk Support"}],"url":"https://www.linkedin.com/company/randstad"},{"company":"NCT","company_id":"nct","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"NCT","title":"Lead Project Coordinator"}],"url":"https://www.linkedin.com/company/nct"},{"company":"Afni","company_id":"afni","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files","duration":"Mar 2011 May 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2012","start_date":"Mar 2011","subtitle":"Afni","title":"Project Coordinator- Date Entry"}],"url":"https://www.linkedin.com/company/afni"},{"company":"Avis Budget Group EMEA","company_id":"avis-budget-group-emea","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person","duration":"Jul 2009 Nov 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2010","start_date":"Jul 2009","subtitle":"Avis Budget Group EMEA","title":"Counter Sales Agent"}],"url":"https://www.linkedin.com/company/avis-budget-group-emea"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"State Farm Insurance","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Technisource","company_id":"technisource","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL","duration":"Oct 2007 Apr 2008 7 months","duration_short":"7 months","end_date":"Apr 2008","start_date":"Oct 2007","subtitle":"Technisource","title":"Technical Analyst Assistant"}],"url":"https://www.linkedin.com/company/technisource"},{"company":"Professional Property Managers","company_id":"professional-property-managers","location":"Eureka,IL","positions":[{"description":"Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications ) Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications )","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Professional Property Managers","title":"Property Assistant Manager"}],"url":"https://www.linkedin.com/company/professional-property-managers"},{"company":"Shell Oil Company","company_id":"shell","location":"","positions":[{"description":"Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service","duration":"Apr 2000 Apr 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2003","start_date":"Apr 2000","subtitle":"Shell Oil Company","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/shell"}]', '["Jeremy Applegate “To Whom It May Concern, During my time with Amanda at Aspen Dental, she was organized, detailed and held herself to high standards. I would recommend her without blinking an eye. Thanks Jeremy Applegate”","Joseph Welte “Amanda has done a good job of managing the increasing work load for this project. Amanda assures that over 150 technicians have all their paperwork along with changing schedules when an emergency comes up. She continually adjusting scheduling on an hourly basis to ensure the customer receives the what they need when they need it. Amanda also takes check out calls from the technician to verify that everything was completed that was required before leaving.”"]']### Assistant: The agent's job is to drive demand as a Healthcare Marketing Manager at Cisco, and today the agent is reaching out to the user because they need to discuss potential underwriting opportunities in the healthcare industry. |
### Human: Agent: ["Sheelagh O'Connor", 'Proficient in the following: • Microsoft Office Suite; Donor Perfect, Dart for Publishers, Media Mind Campaign Management Tool, PowerPoint; Adobe Photoshop; Microsoft Front Page, Visio, Quick Books, Salesforce.• IE Developer Tool, Firebug, Fiddler Debugging. • Experienced in writing and editing online documentation.Specialties: Process, teamwork and attention to detail.', "Website Designer at Rancho Women's Golf Club", "Rancho Women's Golf Club", '[{"company":"Rancho Women\'s Golf Club","company_id":null,"location":"Santa Monica, California","positions":[{"description":"","duration":"Jun 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Rancho Women\'s Golf Club","title":"Website Designer"}],"url":""},{"company":"YWCA SantaMonica/ Westside","company_id":"ywca-santamonica-westside","location":"Santa Monica","positions":[{"description":"• YWCA Front Desk team management, Donor Perfect database input, accounting control & reporting. • Public Relations and Media updates (Yelp, Facebook, YWCA website). • Events and promotions, design and update flyers. • Membership, recruiting and maintaining.","duration":"Oct 2013 Jun 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2016","start_date":"Oct 2013","subtitle":"YWCA SantaMonica/ Westside","title":"Director of Member Services"}],"url":"https://www.linkedin.com/company/ywca-santamonica-westside"},{"company":"Media Mind ( previously Eyeblaster Inc.)","company_id":"mediamind_9616","location":"","positions":[{"description":"• In fast paced, deadline driven environment, provided Publishers with troubleshooting support and solutions for testing, implementation and training of Eyeblaster ( now Media Mind) products.• Saved time and revenue assisting publisher account managers with ad server and site display issues. • Investigated discrepancy issues between Eyeblaster and publisher ad servers.• Collaborated with Eyeblaster Development team, Media Account Managers, Creative Account Managers, and Sales.","duration":"Aug 2008 Mar 2010 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2010","start_date":"Aug 2008","subtitle":"Media Mind ( previously Eyeblaster Inc.)","title":"Publisher Account Manager in Online Advertising"}],"url":"https://www.linkedin.com/company/mediamind_9616"},{"company":"edmunds.com","company_id":"edmunds-com","location":null,"positions":[{"description":"•Successfully re-organized the company’s second largest campaign with new creative and targeting.• Managed advertising campaigns through all phases of the trafficking of creative, proposal development, contract entry and launch process. Checked legal and contractual requirements of Insertion Orders. • Analyzed campaign performance, optimization, delivery and fulfillment. • Organized creative and verified it was in accordance with Advertising Specifications. • Sent PowerPoint presentations of newly launched ads to Media Agencies. • Generated the first Edmunds.com Use Case documentation of Ad Ops Tools.","duration":"Dec 2005 May 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2008","start_date":"Dec 2005","subtitle":"edmunds.com","title":"Advertising Account Manager"},{"description":"• Coded and Developed Twiki online project management schedules and reporting, including Technical Writing projects.• Consolidated Production Schedules and maintained Liaison of Enterprise Planning Office for Process Steering Committee. • Conducted research for company Project Management tool.","duration":"Oct 2004 Dec 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2005","start_date":"Oct 2004","subtitle":"edmunds.com","title":"Project Planning Coordinator"}],"url":"https://www.linkedin.com/company/edmunds-com"},{"company":"Pantheon TV Productions","company_id":null,"location":"","positions":[{"description":"• Assisted with production of film shoots and location scouting for documentaries sponsored by the Hallmark Channel. • Transcribed and edited video interviews, proofed screenplays, television scripts and Artist Agreements. • Researched library and internet film archives. See website at: http://www.pantheontv.com/Pantheon_Studios/About_Pantheon.html","duration":"Apr 2003 Oct 2004 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2004","start_date":"Apr 2003","subtitle":"Pantheon TV Productions","title":"Production Assistant"}],"url":""},{"company":"Affinity Internet","company_id":"affinity-com","location":"","positions":[{"description":"• Compiled documentation of architecture and procedures for MHP, a massive-scale web hosting platform, using Visio. • Developed, edited and documented domain transfer procedures for 10 different companies. • Planned, scheduled, and tracked the installation of Clear Commerce, a payment authorization and settlement manager for electronic point-of-sale systems. • Created test plans for the Link Share Project, an e-commerce system. • Tested Portal database, a communications and e-services management system.","duration":"Nov 2000 May 2001 7 months","duration_short":"7 months","end_date":"May 2001","start_date":"Nov 2000","subtitle":"Affinity Internet","title":"Quality Assurance Analyst"}],"url":"https://www.linkedin.com/company/affinity-com"},{"company":"Enfish Technology","company_id":null,"location":"","positions":[{"description":"• Developed and updated company Intranet, a web site designed to command daily attention from the development teams. • Documented company employee handbook, to conform to current standards. • Maintained company database and statistics for all procedures, creating and projecting expense reports.","duration":"Oct 1998 Sep 2000 2 years","duration_short":"2 years","end_date":"Sep 2000","start_date":"Oct 1998","subtitle":"Enfish Technology","title":"Executive Assistant to VP of Engineering"}],"url":""},{"company":"Symantec","company_id":"symantec","location":"","positions":[{"description":"• Created the first interactive website for the Dublin and Tokyo documentation teams. • Coordinated and streamlined the transfer of Help files and Documentation to Dublin and Tokyo for localization.• Assisted with rollout procedures and metrics of a new product life cycle ( Solution Centered Process) to Symantec worldwide.• Edited and indexed computer software documents using FrameMaker.","duration":"Sep 1995 Sep 1998 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 1998","start_date":"Sep 1995","subtitle":"Symantec","title":"International Coordinator"}],"url":"https://www.linkedin.com/company/symantec"},{"company":"Gilliland\'s Restaurant","company_id":null,"location":"2424 Main Street, Santa Monica, CA 90405","positions":[{"description":"","duration":"Aug 1988 May 1995 6 years 10 months","duration_short":"6 years 10 months","end_date":"May 1995","start_date":"Aug 1988","subtitle":"Gilliland\'s Restaurant","title":"Manager"}],"url":""}]', '["“I worked with Sheelagh for over 2 years at Edmunds.com. Sheelagh is one of those rare individuals that I/everyone immediately gravitates to because of her one of many attributes, her approachable personality. It only takes a five-minute conversation with Sheelagh to be cognizant of her numerous capabilities. Though a moment or two later, I concluded that Sheelagh also has an equal amount of abilities to match. Simply put, Sheelagh is highly intelligent, has a sharp aptitude to learn quickly coupled with retaining information while challenging herself daily to perform her responsibilities at work better than she did the day before. The bear minimum Sheelagh will accept in respect to the results of her work performed have always exceed management expectations. I’ll end with this; if you are not a scratch golfer, hit the range daily and take lessons for about 6 months before playing a round with her.”","“Sheelagh is a hardworking, knowledgeable individual that is extremely capable of managing large volumes of cases while coordinating with both internal and external clients. Sheelagh is a quick learner who always made me feel like any publisher problems we encountered were under control and would be resolved in a timely fashion.”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to coordinate marketing campaigns for a technology company. Today, the user is reaching out to the agent because they need assistance with optimizing their website and generating leads. |
### Human: Agent: ['Gregory Goodloe', 'Experienced Musician with a demonstrated history of working in the music industry. Skilled in Logic, Guitar, Radio, Songwriting, and Sound. Strong arts and design professional with a N/A focused in Music and Business from Bishop College. Gregory has performed his brand and style of guitar playing at various smooth jazz venues, such as The Winter Park Jazz Festival, The Breckenridge Jazz Festival, The Cooper Mountain, Genuine Jazz Festival, The Keystone Wine and Jazz Festival, The Five Points Jazz Festival, Jazz In The Garden, Black Arts Festival, The Soiled Dove Underground, Cheesman Park Arts Festival and Michael’s at Central Park in Phoenix Arizona. Goodloe has had the joy of performing with and opening for many artists, including Grammy award winner Larry Dunn of Earth Wind & Fire, actor and hip hop artist Ivan Ellis of the famed TV show Empire, comedian/actor Joe Torrey, R&B singer & Grammy award winner Howard Hewett of the group Shalamar, R&B group Surface, TV Actor and R&B heart throb Tank, Candy from the group Escape and B2K. He has also played with Grammy award winner TV reality star & gospel jazz artist Ben Tankard, Gospel Artist Jonathan Nelson, Miranda Curtis and Shirley Caesar. Gregory, entered the national music scene with his billboard charted single “All The Way” Followed by his radio hit single “Get’n It” which also enjoyed billboard and smooth jazz charting.', 'Publisher and owner of Hip Jazz Records', 'Hip Jazz Records', '[{"company":"Hip Jazz Records","company_id":null,"location":null,"positions":[{"description":"Performing as a solo artist while performing with many different musical artist. Joining various musical styles such as R&B,Hip Hop,Rap,Country Music,Smooth Jazz, Standard Jazz into an enjoyable style that people love to hear.","duration":"Apr 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Hip Jazz Records","title":"Musician"},{"description":"CEO of Hip Jazz Records publishing, ASCAP.Music writer,and producer, performer of live entertainment.National Recording Artist.","duration":"Apr 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Hip Jazz Records","title":"Publisher and owner"}],"url":""},{"company":"Space Missile Defense Command, US Army","company_id":"armysmdc","location":"","positions":[{"description":"","duration":"Sep 1984 Sep 1985 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 1985","start_date":"Sep 1984","subtitle":"Space Missile Defense Command, US Army","title":"Communications"}],"url":"https://www.linkedin.com/company/armysmdc"}]', '["“Gregory Goodloe is an inspirational guitarist. He has innovative ideas that reach many people through music. Goodloe is a humble person with a great personality to work with! Keep up the great work Goodloe!!!”","“I am please to write a letter of recommendation for Mr. Gregory Goodloe. A Worshiper and a man that knows the word of God. A true Warrior for God, humble and easy to work with. Gregory is willing to try and learn new things a team player in every area of the business. He is a musician that will give you his all and his best no matter what the venue big or small. Gregory\'s music is smooth and he has great showman ship. Once he hit the stage he has your full attention. Thank you Dionna Harding Black Pearl Entertainment, Inc.”"]']
User: ['Grant Reeves', 'Session musician since 1977, writing music for Ads since 1981, operated award winning Audio Post business in San Jose form 1990 - 2000. Have been composing original works for Grand Piano & Violin/Soprano Sax/Orchestra as well as producing singer/songwriters and producing music for corporate contracts in Sacramento area since 2001.Specialties: Scoring to Picture, Digital editing, Artist Production & Recording, Audio PostSession Recording, Horn Section Arrangements, Music Library, Voice Overs', 'Composer at Grant Reeves Music', 'Grant Reeves Music', '[{"company":"Grant Reeves Music","company_id":null,"location":"Fair Oaks CA","positions":[{"description":"Scoring to Picture, Digital editing, Artist Production & Recording, Audio Post, Session Recording, Horn Section Arrangements, Music Library, Voice Overs. I\'ve been working in Audio Post for 30 years.","duration":"Jan 1990 - Present 31 years 7 months","duration_short":"31 years 7 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Grant Reeves Music","title":"Composer"}],"url":""},{"company":"Grant Reeves","company_id":null,"location":"","positions":[{"description":"touring- opening as saxophone soloist w/ Bob Marley and the Wailers, Phoebe Snow, Bob James, Jon Luc Ponty, Spyro Grya, Jazz Crusaders, Neville Brothers, Jefferey Osborne, Crowded House, The Tubes, The Romantics, Bootsie Collins, Richard Marx, Level 42, David Sanborn, Toto and The Little River Bandrecording- Grant has recorded with Dee Dee Bridgewater, Randy Meisner (the Eagles), Abe Laboriel, Tom Scott, Paulinho Da Costa, Ndugu Chancler, Paul Jackson Jr.composition & production- Grant has scored music for Film & TV and a clientele including: Apple, Cisco, NASA, Pacific Data Images, PBS & the US Olympic Synchronized Swim Team.","duration":"Jan 1975 Jan 2008 33 years 1 month","duration_short":"33 years 1 month","end_date":"Jan 2008","start_date":"Jan 1975","subtitle":"Grant Reeves","title":"Musician"}],"url":""}]', '["“Grant played a sax solo on our first recording in 1978. It stands out among high points from all studio musicians I\'ve used over the years.”","“Grant is a great composer and musician. His knowledge of music and the depth of his creativity seem endless; thus his skills as a teacher and mentor are second to none. For first class production work, composition, studio work, or teaching call Grant.”"]']### Assistant: The agent's job is to collaborate with experienced musicians and perform in various musical styles, such as R&B, Hip Hop, Rap, Country Music, Smooth Jazz, and Standard Jazz, while the user is reaching out to the agent because they need a skilled composer and session musician for a new advertising campaign. |
### Human: Agent: ['Thanasis Gkourlias', 'Electrical Engineer with experience in controls, DC power and board design. Able to manage multiple projects of varying complexity at the same time with strong organizational skills and problem solving. Establishes and maintains strong vendor and customer relationships. Dedicated on delivering projects with quality on time and under budget and demonstrates a strong commitment to engineering objectives. Works well with others and is personable, with high integrity, creative, with tenacity, consistency and effectiveness and always a team player. Additional skills include: AutoCAD Electric 2014 Siemens Step 7 Allen Bradley (PLC, Drives) Altium, Matlab, C/C++Microcontrollers (MSP430, ATMega) EMI/ESDMS Office including Visio Bilingual (English, Greek)Engineering Documentation Project ManagementLean Six sigma (Kaizen) Events FMEA (DFMEA, PFMEA)', 'Sr. Electrical Engineer at Linton Crystal Technologies', 'Linton Crystal Technologies', '[{"company":"Linton Crystal Technologies","company_id":"linton-crystal-technologies","industry":"Machinery Manufacturing","location":"Rochester, New York Area","positions":[{"description":"• Design, retrofit and troubleshooting crystal grower automation system controls• Servo motors, pneumatics, pressure sensors and Siemens PLC’s. • AutoCAD Electric and Siemens Step 7 programming. • Technical support to installation crew, customers and sales. • Design, retrofit and troubleshooting crystal grower automation system controls• Servo motors, pneumatics, pressure sensors and Siemens PLC’s. • AutoCAD Electric and Siemens Step 7 programming. • Technical support to installation crew, customers and sales.","duration":"Jul 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Jul 2013","subtitle":"Linton Crystal Technologies","title":"Sr. Electrical Engineer"}],"url":"https://www.linkedin.com/company/linton-crystal-technologies"},{"company":"SPX Corporation","company_id":"spx-flow","location":"Rochester, New York Area","positions":[{"description":"• Design, retrofit and troubleshooting crystal grower automation system controls• Servo motors, pneumatics, pressure sensors and Siemens PLC’s. • AutoCAD Electric and Siemens Step 7 programming. • Technical support to installation crew, customers and sales. • Design, retrofit and troubleshooting crystal grower automation system controls• Servo motors, pneumatics, pressure sensors and Siemens PLC’s. • AutoCAD Electric and Siemens Step 7 programming. • Technical support to installation crew, customers and sales.","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"SPX Corporation","title":"Sr. Electrical Engineer"}],"url":"https://www.linkedin.com/company/spx-flow"},{"company":"Ultralife Corporation","company_id":"ultralife-corporation","location":null,"positions":[{"description":"• Designed, retrofit and troubleshoot Li-Ion and LiMnO2 battery packs and chargers.• Used SMBus, HDQ and I2C communication protocols.• Designed PCB to meet EMI, ESD.• ITAR, UL, UN Transportation and IEC conformance. • Military, medical and industrial complex battery and charger system designs.• Hardware for large format batteries, power supplies and smart battery chargers. • Product requirement documentation and quotations.• Document and drawing approvals.• Programming MSP430 and ATMEL microcontrollers.• Worked with Li-Ion, LiMnO2, LiFePO4 and Lead Acid battery types.• Texas Instruments Impedance Track Technology• IPC-A-610 Acceptability of Electronic Assemblies","duration":"Mar 2010 Jun 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2012","start_date":"Mar 2010","subtitle":"Ultralife Corporation","title":"Sr. Electrical Engineer"},{"description":"• 3 million award from NYSEG in proposing a large format back up system. • Battery protection PCB design and implementation for smart battery fuel gauges. • Charger and power supply PCB’s design.• Used Altium and Dip-Trace for electrical schematics and layout. • Documents including budgets, BOM, PCB and product specifications, engineering instructions, operating/acceptance documents and operation/maintenance manuals. • Designed the first large format battery in Ultralife Corporation.","duration":"Oct 2006 Mar 2010 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2010","start_date":"Oct 2006","subtitle":"Ultralife Corporation","title":"Electrical Engineer"}],"url":"https://www.linkedin.com/company/ultralife-corporation"},{"company":"Retrotech","company_id":"retrotech","location":"","positions":[{"description":"• Implemented, designed, retrofit and troubleshot Automated Palletizing Systems.• Conveyors, vertical lift and horizontal/lateral movement, encoders and variety of sensors. • Used AutoCAD for electrical and mechanical drawings. • Programmed drives, especially Allen-Bradley. • Implemented budgets, bill of materials, engineering instructions, operating/acceptance documents and operation/maintenance manuals. • Implemented, designed, retrofit and troubleshot Automated Palletizing Systems.• Conveyors, vertical lift and horizontal/lateral movement, encoders and variety of sensors. • Used AutoCAD for electrical and mechanical drawings. • Programmed drives, especially Allen-Bradley. • Implemented budgets, bill of materials, engineering instructions, operating/acceptance documents and operation/maintenance manuals.","duration":"Oct 2004 Aug 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2006","start_date":"Oct 2004","subtitle":"Retrotech","title":"Electrical Engineer"}],"url":"https://www.linkedin.com/company/retrotech"}]', '["Mike Hassanpour “Thanasis is a very well rounded and seasoned design engineer. He is a great asset to any company doing new product design and development. His broad skills in all aspects of product design and development and electrical engineering are invaluable. Thanasis has my highest respect and recommendations and expect to see him excel in all of his endeavors.”","Bruce Parkinson, MBA “Thanasis is a highly technical and competent electrical engineer. With his extensive background with batteries and electronics I relied on him often as a Product Manager. His input was critical in evaluating opportunities as well as in helping customers with integration challenges.”"]']
User: ['Travis Zahner', 'Specialties: Team management, Union Management, Demand Flow Technology, Lean Manufacturing,inventory management,internal audit, ISO 9001:2000, layout design, Kanban, leadership, materials management, AutoCad, Microsoft office, MRP, six sigma, strategic planning, supply chain, verbal communication, written communication,', 'Plant manager', 'Easton Technical Products', '[{"company":"Easton Technical Products","company_id":null,"location":"Lafayette, Indiana Area","positions":[{"description":"","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Easton Technical Products","title":"Managing Director"}],"url":""},{"company":"Mueller Water Products","company_id":"mueller-water-products","location":"","positions":[{"description":"Directly responsible for the preparation, execution, and sustainment of Kaizen events, including cell flow, single minute exchange of die, material and information flow, standard work, leader standard work, safety, and 5s.Train all levels of the organization in Lean principles and applications.Develop, implement, and improve process instructions and standard work templates.Coordinate efforts with Engineering, Production and Quality to investigate process and quality issues, incorporating the appropriate tools as required (CARs, 5 Why’s, Kaizen, DMAIC A3, etc.).Developed plant capacity model to aid in justification of staffing levels as well as new equipment purchases.Track, measure, and report progress on improvements using standard, established Key Performance Indicators.Oversee SQDC, 5S, Hr x Hr boards for compliance to standards.Responsible for updating and maintaining the Kanban process.","duration":"Aug 2013 Sep 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2015","start_date":"Aug 2013","subtitle":"Mueller Water Products","title":"Operational Excellence Leader"}],"url":"https://www.linkedin.com/company/mueller-water-products"},{"company":"Oshkosh Corporation","company_id":"oshkosh-corporation","location":null,"positions":[{"description":"Directly responsible for 2 departments across 3 shifts. Including 3 direct reports and 125 hourly employees. Indirectly responsible for 10 departments on 2nd and 3rd shift. This includes 7 salary employees and over 200 hourly employees. Top management representative on site during 2nd and 3rd shift operations. Conduct weekly Business Unit meeting attended by Union leaders and management staff. Responsible for medium to long term planning, manning, and production of my core departments. Responsible for resolving Step “B” grievances and participating in suspension meetings for off-shift employees.","duration":"Oct 2011 Sep 2013 2 years","duration_short":"2 years","end_date":"Sep 2013","start_date":"Oct 2011","subtitle":"Oshkosh Corporation","title":"Area Manager"},{"description":"","duration":"Jan 2010 May 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2012","start_date":"Jan 2010","subtitle":"Oshkosh Corporation","title":"Team Coordinator II"}],"url":"https://www.linkedin.com/company/oshkosh-corporation"},{"company":"Code 3","company_id":null,"location":"","positions":[{"description":"Code 3 manufactures Public Safety Equipment and distributes domestically and internationally. * Managed workload, materials, and capacity in order to meet customer and business requirements. * Led department through a supply chain alteration where the company went from a traditional MRP system with 0% Kanban to 42% saving over 500 thousand dollars in inventory reductions. * Utilized Six Sigma knowledge as a team member for a Black Belt project which focused on increasing productivity while operating under current capacity constraints. * Utilized DFT and Lean manufacturing by designing and implementing new production floor layout. * Responsible for the training, evaluation, counseling, as well as the acquisition and termination of hourly employees. * Resolved production issues by communicating with quality, engineering, purchasing, customer service, and external customers. * Lead auditor for 9 ISO 9001 internal audits. * Implemented electronic production boards along with the Mini-Company and Glass Wall Management systems. * Participated in strategic planning using SWOT analysis and other hybrid models. * Trained in Demand Flow Technology at the","duration":"May 2007 Oct 2009 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2009","start_date":"May 2007","subtitle":"Code 3","title":"Supervisor"}],"url":""},{"company":"Tower Rock Stone","company_id":null,"location":"","positions":[{"description":"Tower rock is an aggregate producing surface mine with over 200 Union employees. Tower rock is an aggregate producing surface mine with over 200 Union employees.","duration":"May 2003 May 2007 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2007","start_date":"May 2003","subtitle":"Tower Rock Stone","title":"Haul Truck Driver"}],"url":""}]', '["Ray Scott “Travis did an outstanding job of managing his work group at Code 3. They improved productivity and output under his leadership. Travis implemented Lean and visual management techniques which led to better morale and a cleaner, more efficient work area. Personally, Travis treats everyone with respect, is focused, and goal oriented. I can recommend him without reservation.”","Cathy Schotte “We recruited Travis directly from college. This was a brand new concept for us; and we were unsure if a new grad could keep up. Travis so exceeded our expectations! After just one year in the supervisory role, we increased his responsibilities by giving him an additional line to manage, which also increased the number of employees; he went from managing 15 employees to 40 (this was also a very diverse group). Travis brought a fresh perspective to our company: he motivated his team to build a quality product and on time; he looked for new ways to get things done; he recognized his teams\' individual accomplishments; and, was well respected by all levels of the organization. I highly recommend Travis. He will bring integrity, leadership knowledge, and a fresh perspective. During my 20 years in Human Resources, I can honestly say that hiring Travis has been one of my successes. Sincerely, Cathy Schotte, SPHR Director of Human Resources”"]']### Assistant: The agent's job is to manage multiple projects as an electrical engineer, and today, the agent is reaching out to the user because they need assistance in implementing Lean manufacturing techniques for improving productivity and efficiency in their plant. |
### Human: Agent: ['Jose (Hector) Silva', 'A forward-thinking, results-oriented professional seeking to combine outstanding leadership with excellent work experience and education to create a positive and winning environment; 23 years of military experience with an Active, Secret Security Clearance.', 'Field Examiner at Department of Veterans Affairs', 'Department of Veterans Affairs', '[{"company":"Department of Veterans Affairs","company_id":null,"location":"","positions":[{"description":"Perform field examinations to determine who to appoint as fiduciaryEnsure that veterans are receiving the full range of VA benefits to which entitledConduct investigations involving the misuse of VA fundsRecommend court actions to remove a fiduciary due to misuse of funds or misconductInvestigate and determine issues including contested claims, continuous cohabitation, deemed valid marriages, child/parental relationships, special appointments, dependency and indemnity compensation (DIC), disability and death pension, and deciding the propriety of special apportionment of benefitsSupervise veterans participating in the direct pay program","duration":"Feb 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Department of Veterans Affairs","title":"Field Examiner"}],"url":""},{"company":"Texas Veterans Commission","company_id":"texas-veterans-commission","location":null,"positions":[{"description":"Program Manager for the Healthcare Advocacy Program (HCAP) at The Texas Veterans Commission to provide channels through which patients can seek solutions to problems, concerns, and unmet needs by working with health care providers and support staff to prevent and resolve patient complaints. Advocates assist Veterans in understanding his or her rights and responsibilities, and assist Veterans, their families, and VHA facility personnel in overcoming barriers to Veterans health care.","duration":"Aug 2014 Feb 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2018","start_date":"Aug 2014","subtitle":"Texas Veterans Commission","title":"Healthcare Advocacy Program Manager"},{"description":"","duration":"Aug 2014 Feb 2015 7 months","duration_short":"7 months","end_date":"Feb 2015","start_date":"Aug 2014","subtitle":"Texas Veterans Commission","title":"Events & Training Coordinator"}],"url":"https://www.linkedin.com/company/texas-veterans-commission"},{"company":"ADNET Systems, Inc.","company_id":"adnet-systems-inc-","location":"San Antonio, Texas Area","positions":[{"description":"HR Consultant for the Professional Acquisition Support Services (PASSII) contract in support of the U.S. Air Force Life Cycle Management Center (AFLCMC). Provide consultation and guidance to senior management and organizational partners in the interpretation of human resource management skills, programs, and recruitment of employees to service the PASSII contract. HR Consultant for the Professional Acquisition Support Services (PASSII) contract in support of the U.S. Air Force Life Cycle Management Center (AFLCMC). Provide consultation and guidance to senior management and organizational partners in the interpretation of human resource management skills, programs, and recruitment of employees to service the PASSII contract.","duration":"Dec 2013 Apr 2014 5 months","duration_short":"5 months","end_date":"Apr 2014","start_date":"Dec 2013","subtitle":"ADNET Systems, Inc.","title":"Consultant Human Resources"}],"url":"https://www.linkedin.com/company/adnet-systems-inc-"},{"company":"United States Air Force","company_id":"united-states-air-force","location":null,"positions":[{"description":"First Sergeant for the 359th Medical Group; advised 4 Squadron Commanders, provided general supervision of a 350 member workforce spanning 15 Air Force Specialties in support of 25K beneficiaries and 35 mission partners throughout Joint Base San Antonio. A key executive staff member; he helped guide the execution of a 22 million dollar annual budget. Developed, reviewed, analyzed, and maintained performance measurements and budget forecasting. Strategized with Joint Base San Antonio leaders to develop and execute plans to meet mission, quality of life, and employee awards requirements. Developed, reviewed, analyzed, and maintained performance measurements and budget forecasting. Strategized with Joint Base San Antonio leaders to develop and execute plans to meet mission, quality of life, and employee awards requirements. Established and maintained relationship with referral agencies on the installation and within the local community; Air Force Aid, Military One Source, Military Family Readiness, Hearts-Apart, Yellow-Rose Spouses group, Enlisted Spouses Group, and other counseling and financial helping agencies.","duration":"Aug 2011 Oct 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2013","start_date":"Aug 2011","subtitle":"United States Air Force","title":"First Sergeant/Employee Assistance Professional"},{"description":"Outstanding leader to 145 training instructors and staff personnel and 6,000 technical trainees in the Air Force\'s largest medical training squadron. Vital to $1.2B BRAC-directed medical training consolidation across the Department of Defense. Lead a tri-service planning group to develop policies and procedures to guide 25,000 medical trainees a year while fostering a cohesive tri-service environment through the implementation of the first-ever joint service Diamond Sharp award. Counseled tri-service technical trainees with financial counseling, work-life balance, and worked closely with the Red Cross for crisis-counseling and notifications. Established, developed, and maintained effective internal and external working relationships with key staff and joint base mission partner organizations. Evaluated progress of plans to determine whether objectives were being accomplished economically with reference to budget and manpower authorizations. Expert with social services delivery systems and concepts, principles, and theories related to community services, locations, to service the local military population.","duration":"May 2010 Aug 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2011","start_date":"May 2010","subtitle":"United States Air Force","title":"First Sergeant"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"355th Aerospace Maintence Squadron, Davis-Monthan AFB, AZ","positions":[{"description":"Managed mission-ready force; primary morale/welfare/discipline advisor to the Squadron Commander for 620+ Airmen. Conducted professional development briefs, quality control, and work-life balance counseling. Interpreted and enforced US Air Force policies, directives, and objectives and structured organizational visions to develop and execute organizational plans to exceed Air Force directives.Liaison between unit and base service agencies and worked with First Sergeant Council to develop and execute plans to meet total needs of military community. Managed special projects and initiatives and performed non-routine assignments to maintain standards and quality control. Created a spouses group as a way to flow communication to military families involving the unit, installation, and Air Force community. Established and maintained effective working relationships using tact and diplomacy in interacting with leadership, individuals/families, service agencies’ and staff.","duration":"Sep 2008 Jan 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2010","start_date":"Sep 2008","subtitle":"United States Air Force","title":"First Sergeant/Human Resource Manager"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"Wounded Warrior Project","company_id":"wounded-warrior-project","location":"","positions":[{"description":"","duration":"2003 2009 6 years","duration_short":"6 years","end_date":"2009","start_date":"2003","subtitle":"Wounded Warrior Project","title":"Consulatant"}],"url":"https://www.linkedin.com/company/wounded-warrior-project"},{"company":"United States Air Force","company_id":"united-states-air-force","location":null,"positions":[{"description":"Primary Designated Marksman Program Manager for Security Forces within Air Combat Command (ACC). Strategy team leader, developed standardized training initiatives across the command and streamlined processes and reduced redundancy issues by 40%. Administered and directed control of operations; reviewed performance measures and ensured accurate record tracking. Established safety and security regulations, practices, and procedures to accomplish the mission of the program within Air Force directives. Planned, organized, and directed the functions for the program and work schedules for the staff instructors. Researched, analyzed and made recommendations to Air Combat Command on data outcomes from the program.","duration":"Jan 2007 May 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2008","start_date":"Jan 2007","subtitle":"United States Air Force","title":"Project Manager"},{"description":"Lead operations and combat weapons training for the largest combat arms training mission within the 12th Air Force. Directly responsible for training more than 6,500 personnel annually on 9 different weapon systems and 16 different courses of fire and instruction. Provided classroom instruction on weapons safety, characteristics, preventative maintenance, marksmanship fundamentals, and tactical employment of the weapons systems. Directly supervised 12 combat arms instructors and three federal civilian employees. Served as first line supervisor, provided planning, organizing, and direct control over employees; advised on work-life functional areas, and continued development and education.","duration":"Jan 2005 Dec 2006 2 years","duration_short":"2 years","end_date":"Dec 2006","start_date":"Jan 2005","subtitle":"United States Air Force","title":"Combat Arms Instructor, Non-Commissioned Officer In Charge"},{"description":"Supervised vital law enforcement duties for 25,000 person military community and provided physical security requirements for Restricted Areas and Sensitive areas. Managed all community policing services to include crime prevention/detection services, investigation of incidents, complaints, or allegations, traffic accidents, and interrogation of suspects and witness interviews. Created work schedules, and orchestrated all responses for first responders and tactical teams. Managed information and personnel security functions to assist with personnel background investigations. Coordinated all training and cooperation with local and federal law enforcement agencies to enhance capabilities. Orchestrated and crafted security requirements and tactical responses for deployed personnel at multiple locations in support of Operations Iraq and Afghanistan.","duration":"Nov 1990 Dec 2005 15 years 2 months","duration_short":"15 years 2 months","end_date":"Dec 2005","start_date":"Nov 1990","subtitle":"United States Air Force","title":"Law Enforcement Supervisor"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["RICK BAILEY “Hands down one of the finest professionals I have had the privilege of working with. Working with Hector made me a better thinker, a better strategist, and a better leader.”","Denise M. Bradley, MBA “Jose leads from the front, he is never shy about tactfully getting the message across about what needs to get done. He does this through focusing on putting his people first, that is what he is most known for. Jose has emotional intelligence and can relate to and work with anyone, I envy those that get to work with him next.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to perform field examinations and investigations related to VA benefits, and today the user is reaching out to the agent because they need assistance in understanding their rights and responsibilities in accessing Veterans health care. |
### Human: Agent: ['Eric "Rockie" Thomas, Jr.', "To be the best resourceful tech/manager in the need of my organization. Take control of any situation, whether it's technical or managerial. I am a team player but can play the solo role if necessary. I would like to think I am very diverse and can adapt to any environment or situation. I am an innovative thinker and always striving to enhance myself and everyone around me. My ultimate objective is to make any organization or person I come in contact with better physically, technically and professionally.", 'Section Chief at US Army', 'US Army', '[{"company":"US Army","company_id":"us-army","industry":"Military","location":"Fayetteville, North Carolina Area","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Feb 2018","subtitle":"US Army","title":"Section Chief"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"USNORTHCOM","company_id":"usnorthcom","location":null,"positions":[{"description":"Commander\'s Communications & Information Technology team.","duration":"Feb 2017 Feb 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2018","start_date":"Feb 2017","subtitle":"USNORTHCOM","title":"Information Communication Technology"},{"description":"","duration":"May 2015 Nov 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2017","start_date":"May 2015","subtitle":"USNORTHCOM","title":"Secure Voice/Wireless NCOIC"},{"description":"","duration":"Jul 2014 May 2015 11 months","duration_short":"11 months","end_date":"May 2015","start_date":"Jul 2014","subtitle":"USNORTHCOM","title":"Secure Voice/Wireless NCO"}],"url":"https://www.linkedin.com/company/usnorthcom"},{"company":"Joint Communications Support Element","company_id":"joint-communications-support-element","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Computer network setup, troubleshooting and maintenance. Also coordinated training for personnel and radio communications.","duration":"Apr 2010 Jun 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jun 2014","start_date":"Apr 2010","subtitle":"Joint Communications Support Element","title":"Signal Support Systems Specialist"}],"url":"https://www.linkedin.com/company/joint-communications-support-element"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"Provides subject matter expertise to forward deployed units (e.g. company, battery), command post’s (CP) and TOC’s on communications and electronic systems (standalone, man-pack, vehicular and base station), remote control systems, intercoms (vehicular and operations center), information systems (COTS ,GOTS, and CHS) and other BFA systems. Creates forward deployed unit, (e.g. company, battery) CP and TOC communications and information systems network diagrams and assists the end-user in the installation of the communications and electronic systems (standalone, man-pack, vehicular and base station), remote control systems, intercoms (vehicular and operations center), information systems (COTS, GOTS, and CHS) and other BFA systems. Provides training and technical assistance for forward deployed units on communications and electronic systems, remote control systems and information systems (COTS, GOTS, and CHS) and other BFA systems. Oversees the control of the Company TOC combat net radio networks and provides countermeasures assistance. Performs communications and electronic systems maintenance on company communication equipment. Orders and maintains Bench stock. Manages and Maintains Battery inventory/supplies and charging systems. Receives and Manages the Distribution of Comsec from BN S-6 to Company elements. Constructs field expedient HF antennas and performs communication equipment turn-in and supply request from Forward Support Company.","duration":"Jan 2007 Mar 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2010","start_date":"Jan 2007","subtitle":"US Army","title":"Forward Signal Support NCO"}],"url":"https://www.linkedin.com/company/us-army"}]', '["“Eric and I were peers at JCSE for four years, he proved to be a true team player and constantly motivated those of us in his presence. Eric provided humor and entertainment when we were in need and was a hammer to the team when there was a task to be accomplished. I have no doubt that Eric will succeed in any situation he finds himself and I hope to work with him again in the future.”","“Eric is a dedicated leader who has proven himself in the most difficult and stressful situations. I would seek out Eric to work with him again because I know he will not quit until the task is complete. Eric always produced stellar results and cared about taking care of those around him more than himself. ”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide technical support and leadership, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a project that requires strong electronics and optics expertise. |
### Human: Agent: ['Jenna Payne', 'A detail-oriented visionary. I can simultaneously see the big picture along with the minutia of tasks needed for a project to come to life. I think outside the box, create action plans, enlist stakeholders, inspire teams, and execute with precision. I have over 15 years of marketing management experience working with companies to bring products, events, and marketing materials to life. I am a highly effective team player with contagious enthusiasm, a creative spirit, and a deep-rooted passion for excellence.', 'Medical Education Operations Manager', 'Penumbra, Inc.', '[{"company":"Penumbra, Inc.","company_id":"penumbra-inc","industry":"Medical Equipment Manufacturing","location":null,"positions":[{"description":"","duration":"Jul 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Penumbra, Inc.","title":"Medical Education Operations Manager"},{"description":"","duration":"Jul 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Penumbra, Inc.","title":"Medical Education Operations Specialist"}],"url":"https://www.linkedin.com/company/penumbra-inc"},{"company":"Girls Inc. of Alameda County","company_id":"girls-inc.-of-alameda-county","location":"Oakland, CA","positions":[{"description":"• Managed team to drive 78% increase in event revenue over four years from $560k to $1M• Created marketing videos, print collateral, email and social media for events• Produced more than 20 fundraising events annually, including high end galas and luncheons for 500 • Designed event website and managed creative design for all event collateral • Managed steering committee to solicit in kind donations for live auctions • Secured all vendors including venue, AV, caterers, registration, entertainment, photographers, designers, videographers, florists, consultants and rentals for all events• Lead all event planning meetings with Board of Directors, CEO, and Executives• Secured speakers and wrote script, speeches and program for all events• Created event budgets and negotiated with vendors","duration":"Aug 2014 Jul 2019 5 years","duration_short":"5 years","end_date":"Jul 2019","start_date":"Aug 2014","subtitle":"Girls Inc. of Alameda County","title":"Events Director"}],"url":"https://www.linkedin.com/company/girls-inc.-of-alameda-county"},{"company":"Global Fund for Women","company_id":"global-fund-for-women","location":"","positions":[{"description":"• Raised $3M from our two 25th Anniversary galas, exceeding goal by $1M.• Coordinated all aspects of high profile 25th Anniversary galas in New York and San Francisco, featuring major national figures such as Hillary Clinton • Led all event planning and strategy sessions with CEO and senior management and C-Level Executives• Managed all external vendors, consultants, entertainment, media, and volunteers, as well as sponsorships, registration, budget and in-kind donations • Negotiated successfully with vendors to save the organization over $100,000 yearly• Managed design and creation of all electronic and print invitations, programs and collateral, as well as content for social media, event talking points, and press","duration":"Aug 2011 Aug 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2014","start_date":"Aug 2011","subtitle":"Global Fund for Women","title":"Events Manager"}],"url":"https://www.linkedin.com/company/global-fund-for-women"},{"company":"Inner City Advisors","company_id":"inner-city-advisors","location":"Oakland, CA","positions":[{"description":"• Managed 15 Portfolio Companies, 70 Advisors, and 50 local businesses • Planned, organized and produced all events, including annual luncheon• Supported Board Committees and Entrepreneurship Education Program• Created content for website, marketing materials, and video production• Managed all vendors including graphic designers, photographers, and PR agencies • Managed 15 Portfolio Companies, 70 Advisors, and 50 local businesses • Planned, organized and produced all events, including annual luncheon• Supported Board Committees and Entrepreneurship Education Program• Created content for website, marketing materials, and video production• Managed all vendors including graphic designers, photographers, and PR agencies","duration":"Apr 2008 Jun 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2010","start_date":"Apr 2008","subtitle":"Inner City Advisors","title":"Program Director"}],"url":"https://www.linkedin.com/company/inner-city-advisors"},{"company":"Network for Teaching Entrepreneurship (NFTE)","company_id":"network-for-teaching-entrepreneurship","location":"San Francisco Bay Area","positions":[{"description":"• Managed 37 teachers and 1300 students and increased participation by 50%• Oversaw program budget allocations and developed relationships with businesses and universities including Stanford and UC Berkeley• Organized local training for new teachers and state-wide business plan competition for students • Managed 37 teachers and 1300 students and increased participation by 50%• Oversaw program budget allocations and developed relationships with businesses and universities including Stanford and UC Berkeley• Organized local training for new teachers and state-wide business plan competition for students","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Network for Teaching Entrepreneurship (NFTE)","title":"Program Director"}],"url":"https://www.linkedin.com/company/network-for-teaching-entrepreneurship"}]', '["DawnMarie Kotsonis “Jenna is one of those rare fund development professionals who has unwavering mastery of the details that make-or-break an event coupled with the ability to maintain high level vision and creativity. Over the years we\'ve worked together, I\'ve witnessed Jenna collaborate with her dynamic and capable team as they raised the bar on their organization\'s events. Working with Jenna is an absolute treat!”","Jes H. “Jenna has been nothing short of masterful as Events Director at Girls Inc. of Alameda County. Jenna has not only the creative vision to give our events heart, but she has the managerial & organizational skills to make sure every piece falls into place. Jenna is a true visionary--she has vastly improved our marketing & messaging to help our investors understand the depth of our work. She has played an enormous role in directing and producing videos that show the lifetime impact of our programs. Additionally, she has worked in close partnership with designers and artists. She knows how to make our investors connect with our mission and has provided keen direction and insight to our partners in making her vision a reality. In working with Jenna on events at Girls Inc., she has been nothing short of conscientious in thinking through all of the minutiae of events, no matter how big or small. I have found her to be helpful, encouraging, and effective during event season. She will, for example, provide the direction to set up the registration system through our online portal while also making sure that paper copies are printed as a back-up. Jenna\'s ability to think & plan ahead truly allows her visions for events to come to life. And no matter what happens, Jenna has a contagious positive attitude and spirit. Working with Jenna has been a pleasure, and I have learned so much about events and non-profit fundraising in my work with her. I am happy to give Jenna my highest recommendation. ”"]']
User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to execute marketing strategies and coordinate events, and today, the agent is reaching out to the user because they need assistance in developing a comprehensive sales and marketing plan for their new position as Customer Service Supervisor at Chico's FAS, Inc. |
### Human: Agent: ['Shannon Monfort', 'Seasoned customer service professional with six years of extensive experience in customer relations on social media and teleservice. Skilled at budget and event planning, problem solving, driving results, action oriented, and conflict resolution. Proven ability to collaborate with stakeholders to create a successful partnership and an effortless customer experience.', 'Digital Care Specialist at The Home Depot', 'The Home Depot', '[{"company":"The Home Depot","company_id":"the-home-depot","industry":"Retail","location":null,"positions":[{"description":"• Respond to customer’s concerns via Home Depot’s social media platforms such as Facebook, Instagram, Yelp, and Twitter• Collaborate with stores, vendors, and other Home Depot departments to quickly and decisively take action to ensure customers’ needs and concerns are expedited for swift resolution.• Curate content that is highly visible to our executive leadership team and Home Depot’s 5.2 million followers nationwide.• Effectively align the interests of multiple stakeholders to include marketing public relations and commutation to ensure customer receive consistent messaging and support.","duration":"Aug 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2019","subtitle":"The Home Depot","title":"Digital Care Specialist"},{"description":"• Directed the flow of jobs based on various needs of the business.• Communicated and coordinated with internal and external branch partners throughout the organization to assist the team with customer escalations and exceptions.• Facilitated efficient intake and management of all open jobs across the install life cycle.","duration":"Jun 2016 Aug 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2019","start_date":"Jun 2016","subtitle":"The Home Depot","title":"HDE- Installation Service Coordinator"},{"description":"• Generated sales lead for installs• Resolved customer issues by providing a solution or directing the customer to the individual who is equipped to resolve the issue• Provided reporting to determine metric met for the department threshold.","duration":"Jun 2015 Jun 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2016","start_date":"Jun 2015","subtitle":"The Home Depot","title":"Customer Care Associate"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["John Howton “Shannon is a true professional. She possesses amazing organizational skills, communication skills, & collaborative skills. Her expertise in various lines of business - customer service, home installations, online experience, proprietary brands, social media - serve her well in problem solving. Her attitude & disposition are positive, especially when working in group settings such as captainships & stretch assignments. She eagerly takes on tasks & delivers positive results. Shannon is a winner!!!!! ”","Kourtney Faniel “Shannon is excellent at time management. I currently work with Shannon, and she is the epitome of leading by example. She always keeps the team morale up, and I believe she is one of the most dedicated colleagues I\'ve worked with. Her ability to work through the crisis and develop new ways to achieve the targets is always inspiring. I am delighted to work and learn with such a professional.”"]']
User: ['Akshay Patel', 'Eager to learn new technologies, dedicated, hard working and a team player.', 'Staff Software Engineer at The Home Depot', 'The Home Depot', '[{"company":"The Home Depot","company_id":"the-home-depot","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"The Home Depot","title":"Staff Software Engineer"},{"description":"","duration":"Mar 2018 Mar 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2021","start_date":"Mar 2018","subtitle":"The Home Depot","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Verizon Wireless","company_id":"verizon","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2015 Feb 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2018","start_date":"Aug 2015","subtitle":"Verizon Wireless","title":"Software System Engineer IV"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"Sep 2014 Aug 2015 1 year","duration_short":"1 year","end_date":"Aug 2015","start_date":"Sep 2014","subtitle":"The Home Depot","title":"Software Developer III"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Verizon Wireless","company_id":"verizon","location":"","positions":[{"description":"","duration":"Aug 2012 Sep 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2014","start_date":"Aug 2012","subtitle":"Verizon Wireless","title":"Application Developer II"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"NIIT Technologies Limited","company_id":"niit-technologies-limited","location":"","positions":[{"description":"","duration":"Jan 2012 Jul 2012 7 months","duration_short":"7 months","end_date":"Jul 2012","start_date":"Jan 2012","subtitle":"NIIT Technologies Limited","title":"Java Web Developer"}],"url":"https://www.linkedin.com/company/niit-technologies-limited"}]', '["Amul Zarapkar “Akshay has a can do attitude towards everything in life and that rubs off to any team he works in. He generates a lot of enthusiasm and helps his team to achieve higher goals within provided timelines. While working in our team, Akshay was respected by everyone for his work ethics, his Java development skills, Oracle SQL queries skills and overall SDLC. I would recommend Akshay to any Manager who is looking for a resource who can come in and hit the ground running and before you know will become key member of your team. ”","Deepak Rao “Dedicated, enthusiastic, avid learner and always available is what defines Akshay. I\'ve worked with Akshay for about 3 years and have been really impressed about his Java, Spring Batch, Quartz, hibernate, SQL skills. He always comes up with new and innovative solutions to problems. He is not hesitant to take on challenging assignments. I\'ve seen him grow a lot during his stint in Verizon. Due to this he was given increasing responsibility over his tenure. He is highly recommended and will be an asset to any organization that he is a part of.”"]']### Assistant: The agent's job is to provide digital customer care for The Home Depot, and today, the user is reaching out to the agent because they need assistance with a software issue related to their role as a Staff Software Engineer. |
### Human: Agent: ['John Dickson', 'PCB Design Engineer supporting engineering with complex PCB designs and Electro/Mech assemblies per specifications from experience in RF, digital and analog PCB and PCB Flex designs for wireless , aerospace and military industries. Possesses a fully qualified electro-mechanical CAD background in Electro Mechanical products. Experienced PCB lay-out knowledge utilizing Mentor Graphics, AutoCAD and Altium software. Utilizes Mechatronics. Proficient in SolidWorks 3D modeling software and AutoCAD to generate and/or modify detailed models and drawings from sketches and/or notes provided by engineering. Manages and implements all engineering related functions pertaining to electro-mechanical design and documentation and can support electro-mechanical engineering projects from R and D concepts to prototype development through production.', 'PCB Design Engineer at Glenair', 'Glenair', '[{"company":"Glenair","company_id":"glenair","industry":"Aviation and Aerospace Component Manufacturing","location":"Glendale, CA.","positions":[{"description":"• Assists engineering in the design, development and maintenance of complex and detailed printed circuit boards (PCB) layouts utilizing practical experience of the complete design cycle with an understanding of customer requirements for prototype to production releases. • Assists engineering in the design, development and maintenance of complex and detailed printed circuit boards (PCB) layouts utilizing practical experience of the complete design cycle with an understanding of customer requirements for prototype to production releases.","duration":"Nov 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Nov 2014","subtitle":"Glenair","title":"PCB Design Engineer"}],"url":"https://www.linkedin.com/company/glenair"},{"company":"Daico Industries Inc.","company_id":null,"location":"Carson, CA.","positions":[{"description":"• Interfaced within an engineering department to develop integrated RF Sub-Systems. Provided engineering support of electro-mechanical designs and documentation for RF/Microwave electronics aerospace and defense communications equipment. • Interfaced within an engineering department to develop integrated RF Sub-Systems. Provided engineering support of electro-mechanical designs and documentation for RF/Microwave electronics aerospace and defense communications equipment.","duration":"Feb 2014 Sep 2014 8 months","duration_short":"8 months","end_date":"Sep 2014","start_date":"Feb 2014","subtitle":"Daico Industries Inc.","title":"Senior CAD Designer"}],"url":""},{"company":"MK Products/MK Manufacturing","company_id":null,"location":"Irvine, CA","positions":[{"description":"• Oversaw an engineering department supporting welding products and contract manufacturing. • Oversaw an engineering department supporting welding products and contract manufacturing.","duration":"Apr 2013 Dec 2013 9 months","duration_short":"9 months","end_date":"Dec 2013","start_date":"Apr 2013","subtitle":"MK Products/MK Manufacturing","title":"Engineering Manager"}],"url":""},{"company":"Powerwave Technolgies","company_id":null,"location":"Santa Ana, Cailfornia","positions":[{"description":"• Provided technical direction, guidance as well as hands-on electro-mechanical design and documentation support for Antenna Systems, Base Station Subsystems and Coverage Systems for wireless telecommunications equipment. • Provided technical direction, guidance as well as hands-on electro-mechanical design and documentation support for Antenna Systems, Base Station Subsystems and Coverage Systems for wireless telecommunications equipment.","duration":"Mar 1996 Feb 2013 17 years","duration_short":"17 years","end_date":"Feb 2013","start_date":"Mar 1996","subtitle":"Powerwave Technolgies","title":"PCB Design Supervisor"}],"url":""},{"company":"ACC Technology Group.","company_id":null,"location":"Irvine , California","positions":[{"description":"• Directed the Engineering Services department by assisting the company’s engineers coordinating technical designs and configurations of hardware and software products. • Directed the Engineering Services department by assisting the company’s engineers coordinating technical designs and configurations of hardware and software products.","duration":"May 1994 Mar 1996 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 1996","start_date":"May 1994","subtitle":"ACC Technology Group.","title":"Engineering Services"}],"url":""},{"company":"Pactel Teletrac","company_id":null,"location":"Garden Grove, California","positions":[{"description":"• Developed and supported an electro-mechanical CAD design and documentation control department. • Developed and supported an electro-mechanical CAD design and documentation control department.","duration":"Jan 1988 Feb 1994 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 1994","start_date":"Jan 1988","subtitle":"Pactel Teletrac","title":"Design and Documentation Supervisor"}],"url":""}]', '["Nando Hunt “John is a diligent designer for RF, Electronic and Mechanical sub-assemblies. I happily worked with John for six years, a fraction of his time with some of my other co-workers. His role was to validate input from RF, Electronic and Mechanical Engineers, create design documentation, and then finally to co-ordinate quick deliveries with our local suppliers. We relied on him heavily between design centers, and he consistently delivered helping to get it done right to meet aggressive schedules. I can easily recommend John to businesses looking for multidisciplinary talent.”","Jason Cook, MBA “John was an excellent design engineer at Powerwave Technologies. Although John\'s title was that of Sr. PCB Design Supervisor, he worked in the R&D group and demonstrated skills well beyond his title. He supported many projects in a mechanical engineering role. My experience with John was a \\"one-stop shop\\" for design, his expertise was PCB design, but he also could do all the electronic packaging design as well. He is detailed orientated and his skills range from antenna to amplifier to manufacturing fixture design. Any company would find themselves lucky to have a professional with as diverse of skill set as John. Truly a pleasure to work with and a valuable asset.”"]']
User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to support engineering with complex PCB designs and electro/mech assemblies, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the e-learning industry. |
### Human: Agent: ['Pamela Morgan', 'Freelance Executive Producer in the business communication/meetings industry. Well-versed in live and virtual meetings and producing all types of communications including digital. Excellent chaos wrangler.', 'Internal communications production expert', 'Yobot, Inc.', '[{"company":"Yobot, Inc.","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Yobot, Inc.","title":"Executive Producer"}],"url":""},{"company":"Kindle Communications","company_id":"kindle-communications","location":null,"positions":[{"description":"","duration":"Jan 2012 Feb 2020 8 years 2 months","duration_short":"8 years 2 months","end_date":"Feb 2020","start_date":"Jan 2012","subtitle":"Kindle Communications","title":"Executive Producer"},{"description":"","duration":"Sep 2014 Mar 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2016","start_date":"Sep 2014","subtitle":"Kindle Communications","title":"Director, Digital Practice"},{"description":"","duration":"2012 Sep 2014 2 years","duration_short":"2 years","end_date":"Sep 2014","start_date":"2012","subtitle":"Kindle Communications","title":"Director of Production"},{"description":"","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"Kindle Communications","title":"Executive Producer"},{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Kindle Communications","title":"Producer"}],"url":"https://www.linkedin.com/company/kindle-communications"},{"company":"Freelance Producer","company_id":null,"location":"","positions":[{"description":"Freelance meeting producer Freelance meeting producer","duration":"May 2000 Dec 2011 11 years 8 months","duration_short":"11 years 8 months","end_date":"Dec 2011","start_date":"May 2000","subtitle":"Freelance Producer","title":"Producer"}],"url":""}]', '["Kelly Drinkwine “I’ve worked with Pam for the past three years, and her deep understanding of competing priorities and agendas helps create an environment of collaboration as she leads projects and teams with creativity and empathy. She is an authentic connector who balances vision with reality and warmth.”","Jenn Uhen “I have loved working on Pam\'s teams. She is a collaborative, supportive leader who provides honest feedback and clear direction. I\'m always impressed with her client rapport. Pam always kept up on the same page and moving forward. In addition to a great leadership style, she is also someone I enjoy getting lunch with any chance I get!”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to coordinate and produce virtual meetings and communications, and today the user is reaching out to the agent because they need assistance in organizing and executing a successful virtual marketing event. |
### Human: Agent: ['Hanah Moriguchi', "I'm committed to the enrichment of our community. Through high-quality service, resourceful communication, and a focus on building authentic connections; I love working within the forefront of new technologies and empowering the individuals and teams that make it happen!", 'Sr. Recruiter - VMware Cloud Infrastructure', 'VMware', '[{"company":"VMware","company_id":"vmware","industry":"Computer Software","location":"Seattle, Washington, United States","positions":[{"description":"Cloud Infrastructure Business Group (CIBG) Cloud Infrastructure Business Group (CIBG)","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"VMware","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"The Walt Disney Company","company_id":"the-walt-disney-company","location":"Seattle, WA","positions":[{"description":"Supported Technical Talent Acquisition for Disney\'s Media & Entertainment Distribution (DMED). Deploying leading-edge, world-class technologies within the streaming platforms; ESPN+, Disney+, Hulu, and Hotstar; and domestic broadcast and cable television networks. Supported Technical Talent Acquisition for Disney\'s Media & Entertainment Distribution (DMED). Deploying leading-edge, world-class technologies within the streaming platforms; ESPN+, Disney+, Hulu, and Hotstar; and domestic broadcast and cable television networks.","duration":"Aug 2019 Nov 2021 2 years 4 months","duration_short":"2 years 4 months","end_date":"Nov 2021","start_date":"Aug 2019","subtitle":"The Walt Disney Company","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/the-walt-disney-company"},{"company":"Dell Technologies","company_id":"delltechnologies","location":null,"positions":[{"description":"Sr. Technical Recruiter for Dell EMC\'s Infrastructure Solutions Group, which includes RSAand Virtustream. Dell EMC enables enterprise digital transformation through its trusted hybrid cloud and big-data solutions, built upon a modern infrastructure that incorporates industry leading converged servers, storage, and cyber-security technologies.","duration":"Feb 2017 Aug 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2019","start_date":"Feb 2017","subtitle":"Dell Technologies","title":"Senior Technical Recruiter - Unstructred Data Storage Division"},{"description":"Lead Recruiting Coordinator for EMC Isilon and Elastic Cloud Storage (ECS)","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Dell Technologies","title":"Recruiting Coordinator - Emerging Technologies Division"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Grey Healthcare Group","company_id":"ghg-greyhealth-group","location":"New York, New York","positions":[{"description":"ghg is a full-service health advertising, branding, and marketing agency that brings outstanding creative and cutting-edge thinking to every project. As part of WPP, ghg has the reach, knowledge, and resources to communicate a brand\'s story with authority and accuracy. • Full cycle recruiter for multiple hiring managers within various advertising disciplines (creative, account services, operations, strategy, and IT) • Negotiated and maintained select third party staffing agency terms and agreements. • Conducted new hire orientations and provided a valuable onboarding experience.• Spearheaded diversity recruitment tactics, utilizing job boards, career fairs, and networking events. • Organized and managed the agency’s annual summer internship program. • Assisted with financial tracking and maintained data spreadsheets in accordance to internal and SOX auditing. • Supported internal training & development initiatives.","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"Grey Healthcare Group","title":"Talent Acquisition Associate"}],"url":"https://www.linkedin.com/company/ghg-greyhealth-group"},{"company":"Uwajimaya","company_id":"uwajimaya","location":"Seattle, Washington","positions":[{"description":"(seasonal)• Prepared online orders and coordinated shipping arrangements. • Where my OCD label-facing-outward infatuation stemmed from (inventory stocking). • Worked with an amazing team to provide exceptional customer service at the Pacific Northwest\'s premier Asian specialty supermarket. (seasonal)• Prepared online orders and coordinated shipping arrangements. • Where my OCD label-facing-outward infatuation stemmed from (inventory stocking). • Worked with an amazing team to provide exceptional customer service at the Pacific Northwest\'s premier Asian specialty supermarket.","duration":"2007 2012 5 years","duration_short":"5 years","end_date":"2012","start_date":"2007","subtitle":"Uwajimaya","title":"Customer Service Associate"}],"url":"https://www.linkedin.com/company/uwajimaya"}]', '["Steve Sim “I\'ve partnered with Hanah as one of the recruiters she supported during a growth phase within Isilon/EMC. There is no question she has strong competencies to be a successful recruiter. She is passionate about the candidate experience and about providing a strong customer focus both externally and internally within organizations. She has the ability to think critically on her feet but not analyze things too much. She prefers action over discussion and works hard to get the right things accomplished. Excellent attributes for a strong recruiting performer. I\'ll enjoy watching her career progress in recruiting and will root for her as she continues to grow professionally!”","Tiffany Daily “Hanah is a great teammate to have, especially in the recruiting sphere. She is organized, hard working, and decisive. She is able to laugh things off and have fun when appropriate, but really buckles down when the workload gets heavy. While working with Hanah as a RC we\'ve bounced ideas off of each other for improvements in our process, and re-balancing RC workloads. If someone needs a hard working person who\'s able to laugh and roll with the punches on their team, they\'d be lucky to have Hanah. ”"]']
User: ['Jorge Lira', 'Ellucian Banner ERP AWS Cloud Practitioner Certified AWS Architect Associate Certified', 'Cloud Engineer, AWS Certified Architect Associate and Cloud Practitioner', 'Ellucian', '[{"company":"Ellucian","company_id":"ellucian","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"Ellucian","title":"Cloud Engineer"},{"description":"","duration":"Apr 2019 Jul 2021 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2021","start_date":"Apr 2019","subtitle":"Ellucian","title":"Sr. Cloud Application Administrator"},{"description":"Providing cloud solutions and support on Oracle 11g and 12c for managed and hosted clients in higher education sector, delivering high quality on maintenance for our Banner ERP products.","duration":"Jul 2017 Apr 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2019","start_date":"Jul 2017","subtitle":"Ellucian","title":"Cloud Solution Engineer"},{"description":"","duration":"Apr 2017 Jul 2017 4 months","duration_short":"4 months","end_date":"Jul 2017","start_date":"Apr 2017","subtitle":"Ellucian","title":"Senior Software Developer"},{"description":"Experiencia en desarrollo de sistemas basados en PL/SQL, ORACLE, Pro*C y Oracle Forms.","duration":"Nov 2010 Apr 2017 6 years 6 months","duration_short":"6 years 6 months","end_date":"Apr 2017","start_date":"Nov 2010","subtitle":"Ellucian","title":"Software Developer"}],"url":"https://www.linkedin.com/company/ellucian"},{"company":"SunGard Higher Education","company_id":"sungard-higher-education","location":"","positions":[{"description":"Experiencia en desarrollo de sistemas basados en PL/SQL, ORACLE, Pro*C y Oracle Forms. Experiencia en desarrollo de sistemas basados en PL/SQL, ORACLE, Pro*C y Oracle Forms.","duration":"Nov 2010 Dec 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2012","start_date":"Nov 2010","subtitle":"SunGard Higher Education","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/sungard-higher-education"},{"company":"Honorable Ayuntamiento del Municipio de Puebla","company_id":null,"location":"","positions":[{"description":"Programación en Java (JSP, JSF, EJB), ABAP y aplicaciones WEB Programación en Java (JSP, JSF, EJB), ABAP y aplicaciones WEB","duration":"Aug 2010 Nov 2010 4 months","duration_short":"4 months","end_date":"Nov 2010","start_date":"Aug 2010","subtitle":"Honorable Ayuntamiento del Municipio de Puebla","title":"Analista"}],"url":""},{"company":"Universidad de Las Americas Puebla","company_id":"udlap","location":"","positions":[{"description":"","duration":"Jul 2010 Aug 2010 2 months","duration_short":"2 months","end_date":"Aug 2010","start_date":"Jul 2010","subtitle":"Universidad de Las Americas Puebla","title":"Programador particular en Java"}],"url":"https://www.linkedin.com/company/udlap"},{"company":"T-Systems","company_id":"t-systems","location":"","positions":[{"description":"Asignación de órdenes de trabajo, los logros que contribuyen a mi labor son agilizar la rápida solución de problemas con SAP dependiendo de la prioridad del problema. Asignación de órdenes de trabajo, los logros que contribuyen a mi labor son agilizar la rápida solución de problemas con SAP dependiendo de la prioridad del problema.","duration":"May 2009 Jul 2009 3 months","duration_short":"3 months","end_date":"Jul 2009","start_date":"May 2009","subtitle":"T-Systems","title":"Practicante de Delivery Manager"}],"url":"https://www.linkedin.com/company/t-systems"}]', '["TJ Baugus “Jorge Lira and I worked together at Ellucian (originally Sungard Higher Education) from his hiring in 2010 until my departure in 2017. Immediately after completing his education, Jorge Lira was hired into our department as an entry-level developer. He quickly earned the respect of everyone in the department, and those of us that were senior-level staff were amazed at how adaptable, fast, and reliable he was when assigned a project. With each development project, his responsibilities and knowledge grew rapidly. His work was always accurate while his pace was also fast - amazing! Beyond his skills, Jorge is an absolute pleasure with work with. He is friendly, interactive, and helpful, going above and beyond to help a coworker in need. He is one of the most upbeat and optimistic people I\'ve ever worked with, and he made difficult projects easier via his personality and commitment to the team. Jorge is an enthusiastic go-getter with high standards for his work, and he strives to make anything he touches a success.”","Christopher Leuer “Jorge Lira is a remarkably talented developer and natural leader. As a fellow developer, I worked with Jorge to develop enterprise software for the higher education market. I am impressed by his tremendous capacity to learn every detail the first time and rapidly implement a solution. A few years ago, Jorge seized the initiative and took ownership of our packaging and release tasks, improving the process, which resulted in a dramatic improvement in quality. Jorge pays attentions to the details and his code is very well written. More importantly, Jorge is a natural leader, a very friendly and kind person, whose calm and thoughtful intelligence, would be an asset to any team. ”"]']### Assistant: The agent's job is to assist with cloud infrastructure recruitment for a software company. Today, the user is reaching out to the agent because they need to discuss potential job opportunities in cloud engineering. |
### Human: Agent: ['Sarah Elder', '\uf0a7 Over 30 years experience in the San Diego legal industry;\uf0a7 Extensive experience in and with law firms and the court system;\uf0a7 Background includes business management and organization;\uf0a7 Specializing in management of legal procedures and facilitation of legal documents.I will provide you complete support through the divorce process. I will help with divorce planning and facilitation (coaching) if you are not ready to proceed with filing. I will provide quality referrals for additional legal, financial or emotional help as as needed.At Divorce with Dignity – San Diego, I know that doing your own divorce can become overwhelming and time-consuming. Many circumstances can delay your divorce, such as dividing property and working out your parenting plan. I know you are working through very difficult issues and I want to help make it as simple as possible.', 'Principal at Divorce with Dignity', 'Divorce with Dignity', '[{"company":"Divorce with Dignity","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2010 - Present 11 years 6 months","duration_short":"11 years 6 months","end_date":"Present","start_date":"Jun 2010","subtitle":"Divorce with Dignity","title":"Principal"}],"url":""},{"company":"Merrill Corporation","company_id":"merrill-corporation","location":"","positions":[{"description":"","duration":"May 2000 Oct 2008 8 years 6 months","duration_short":"8 years 6 months","end_date":"Oct 2008","start_date":"May 2000","subtitle":"Merrill Corporation","title":"VP Sales and Operations"}],"url":"https://www.linkedin.com/company/merrill-corporation"},{"company":"English & Gloven, APC","company_id":null,"location":"","positions":[{"description":"","duration":"May 1995 May 2000 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2000","start_date":"May 1995","subtitle":"English & Gloven, APC","title":"Administrator"}],"url":""},{"company":"Seltzer Caplan McMahon Vitek","company_id":"seltzer-caplan-mcmahon-vitek","location":"","positions":[{"description":"","duration":"1993 May 1995 2 years","duration_short":"2 years","end_date":"May 1995","start_date":"1993","subtitle":"Seltzer Caplan McMahon Vitek","title":"Legal Assistant"}],"url":"https://www.linkedin.com/company/seltzer-caplan-mcmahon-vitek"},{"company":"Golden Eagle Insurance","company_id":"golden-eagle-insurance","location":"","positions":[{"description":"Luna & Brownwood Luna & Brownwood","duration":"1991 1993 2 years","duration_short":"2 years","end_date":"1993","start_date":"1991","subtitle":"Golden Eagle Insurance","title":"Legal Assistant"}],"url":"https://www.linkedin.com/company/golden-eagle-insurance"}]', '["Heidi Creekmur “Sarah was amazing to work with, very patient and knowledgeable. She made the process simple and timely. I would highly recommend Sarah to anyone who wants to avoid the high cost and time consuming process using lawyers and litigation. ”","Jennifer Burton “Sarah makes a rough time a positive experience. She\'s compassionate and truly cares about the family as a whole.”"]']
User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to provide complete support through the divorce process, and today the user is reaching out to the agent because they need assistance with divorce planning and facilitation. |
### Human: Agent: ['Tanya Kaul', 'Strength in shaping product and platform strategy to innovate on business models. Bring a "problem-solving” mind-set to delivering complex cross-functional growth projects. Highly effective at the intersection of large banks and the startup ecosystem, orchestrating relationships via organic partnerships and inorganic venture investments. Experience and network across financial services.CXO-level Relationship ManagementSignificant experience with shaping and communicating Board level strategies for product roadmaps, partnership/ acquisition targets and business cases. Natural People LeaderStrengths in building and managing highly motivated, diverse and geographically dispersed teamsActive Diversity Leader within the IndustryCo-chair of Charitable Giving for the Women\'s Bond Club. Was awarded the Rising Star award by the club in 2006.', 'Digital Product Strategy & Business Development Leader: Product innovation in Financial services | Top line impact from strategic partner relationships & incubation | Effective CXO-level relationship management', 'BNYM', '[{"company":"BNYM","company_id":null,"location":"","positions":[{"description":"","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"BNYM","title":"Global Digital Strategy and Partnerships Lead, Asset Servicing"}],"url":""},{"company":"Women\'s Bond Club","company_id":"womens-bond-club","location":"Greater New York City Area","positions":[{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Women\'s Bond Club","title":"Co chair of Community Outreach"}],"url":"https://www.linkedin.com/company/womens-bond-club"}]', '["Uday Singh “Tanya is a strategic thinker and an excellent manager. In all my interactions (mostly longer-term projects with EY, where Tanya was the lead manager) with Tanya, she came across as very detail-oriented, professional, and delivering above and beyond what was required of her. I would not hesitate to work with her or engage her on any problem now or in the future! ”","Payal Aggarwal “I remember my first meeting with Tanya was at EY\'s superday when I was interviewing for a senior role and had been consulting with Capgemini. Tanya was \\"no nonsense\\" from the get go. She probed into all aspects of my resume, what exactly had I done, what approach did I take, what were the lessons learned. Since that first meeting, she has been my mentor, coach, friend, and role model in a lot of aspects. She is a very seasoned consultant, purpose driven leader, knows her content, can build relationships and takes the time to coach and mentor her teams. She and I share a passion for Women in Technology. She is not afraid to take risks and leads by example. ”"]']
User: ['Lori Kerrigan', '#Financial Health', 'Celebrating Your Retail Therapy', 'Big Lots Stores', '[{"company":"Big Lots Stores","company_id":"big-lots","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Mar 2020","subtitle":"Big Lots Stores","title":"Essential Worker"},{"description":"Strategic Implementation","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Big Lots Stores","title":"Retail Salesperson"},{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"Big Lots Stores","title":"Retail Cashier"}],"url":"https://www.linkedin.com/company/big-lots"},{"company":"Unemployed Veteran","company_id":"unemployed-veteran","location":"Dunmore Pennsylvania","positions":[{"description":"","duration":"Jun 2018 Oct 2018 5 months","duration_short":"5 months","end_date":"Oct 2018","start_date":"Jun 2018","subtitle":"Unemployed Veteran","title":"Former Donor Data Integrity Specialist"}],"url":"https://www.linkedin.com/company/unemployed-veteran"},{"company":"Geisinger Commonwealth School of Medicine","company_id":"gcsom","location":null,"positions":[{"description":"I perform Accounts Receivable Clerk Job Duties:Posts customer payments by recording cash, checks, and credit card transactions.Posts revenues by verifying and entering transactions from lock box and local deposits.Updates receivables by totaling unpaid invoices.Maintains records by microfilming invoices, debits, and credits.Resolves valid or authorized deductions by entering adjusting entries.Resolves invalid or unauthorized deductions by following pending deductions procedures.Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.Protects organization\'s value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Accomplishes accounting and organization mission by completing related results as needed.","duration":"2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"2017","subtitle":"Geisinger Commonwealth School of Medicine","title":"Donor Data Integrity Specialist"},{"description":"I’m responsible for the entry and maintenance of constituent records as well as the proper coding, recording and processing of charitable donations to the Geisinger Commonwealth School of Medicine including cash, stocks, and gifts-in-kind. I am also responsible for creating and updating biographical data for donors, prospects, corporations and foundations, as well as helping to maintain data integrity. In my position, I work closely with other Geisinger Commonwealth offices to ensure the timely recording of donor information. I have the proven ability to maintain strict confidentiality regarding constituent information and am able to work independently and as part of a team. I have significant aptitude and experience with computers and relational databases, including Microsoft Office products and Talisma.My Responsibilities•As appropriate, collect charitable donations received by Advancement, Staff Counsel, Student Accounts and other University departments; evaluate, sort and total all donations in order to create daily gift batches and process them in a timely and accurate fashion. Analyze gifts to determine appropriate campaigns, funds, and/or appeals for each gift to be processed.•As appropriate, run daily proof reports for each gift batch and complete deposit slips for daily entries.•Enter constituent data updates for all individuals and organizations, including address updates, constituent demographic information, and relationship links.•Responsible for creating new biographical entities in the database for individuals, organizations, and other entities as needed; research and analyze information to populate all appropriate biographical data fields where information is available.","duration":"May 2015 Sep 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2017","start_date":"May 2015","subtitle":"Geisinger Commonwealth School of Medicine","title":"Advancement Services Data Entry Clerk"},{"description":"Working under the direction of the Director of Marketing and the Director of Alumni I was tasked with orchestrating the first Alumni Outreach in LinkedIn! I’ve orchestrated an efficient and effective method that successfully created 843 LinkedIn invitations to the 499 TCMC MD and MBS Alumni; all the classes!","duration":"Jun 2016 Jul 2016 2 months","duration_short":"2 months","end_date":"Jul 2016","start_date":"Jun 2016","subtitle":"Geisinger Commonwealth School of Medicine","title":"LinkedIn Alumni Outreach Coordinator"},{"description":"My responsibilities are:Under supervision, this position serves as the facility\'s main contact person while performing general clerical duties and assisting with projects.Serves as the initial contact for the Operations Department by:Greeting and directing visitors and clients, answering questions, distributing employment applications, maintaining visitor sign-in log, assigning visitor parking spaces, distributing guest badges/providing employees with temporary ID badges, and operating the multi-switchboard telephone.Assists in arranging onsite client visits in the Scranton facilities.Reports environmental concerns to Facilities, provides contractors with ID badges.Receives deliveries and distributes mail, ensures timely distribution of employee paychecks to supervisors.Assist in performing general clerical duties including:preparing meeting materials, updating monthly phone directory, scheduling, copying and faxing.Schedules conference rooms, assists in the distribution of company posters and performs other duties as assigned.* PC proficiency to include Microsoft Office Word, Excel and Outlook* Experience working in a Customer Service environment* Clear and concise verbal and written communication skills* Organizational skills including time-management and multi-tasking skills","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Geisinger Commonwealth School of Medicine","title":"Front Desk Receptionist"}],"url":"https://www.linkedin.com/company/gcsom"},{"company":"Krayer Detective Agency","company_id":null,"location":"Scranton, PA","positions":[{"description":"Basic First Aid and AED/CPR qualified (Card Carrying!) till 10/6/2016! Just finished my 2014 training with Blood Borne Pathogens and HazMat R&I, too. Now I am fully trained as a Public Safety Officer at the Commonwealth Medical School in Scranton, PA! I walk at-least two city blocks and can operate snow removal equipment. I have a shiny, clean criminal State & FBI Background, Walsh act (Child line approved) and driving records. I have strong work ethics, the ability to work with children and adults in a public setting and work independently with little supervision. I am the only female selected applicant for Krayer\'s Detective Agency\'s TCMC position.","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Krayer Detective Agency","title":"Public Safety Officer"}],"url":""},{"company":"NOSC Avoca","company_id":null,"location":"Avoca, Pennsylvania","positions":[{"description":"With over 15 years managing general military office environments which involved considerable computer work and data entry, my strong organizational skills made me The Go To Sailor! I lead the coordination mobilization of 10 teams for local funeral honors as well as forward deploying 300 Sailors around the world! With 100% accuracy I lead my teams with our Core Values of Honor, Courage and Commitment to get the mission done! The missions came fast, under pressure and with everyday heavy workloads! With my guidance, we provided excellent customer service to our fallen who paid the ultimate price with great respect and gratitude towards their loved ones. With my strong verbal and written communication skills I ensured my team prioritized our multiple projects in an energetic environment. We were the Tip of the Spear for Northeast PA!","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"NOSC Avoca","title":"Leading Petty Officer"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"Avoca, Pennsylvania","positions":[{"description":"As the Executive Secretary I performed diversified administrative/clerical duties for the Chief Operating Officer/Executive Team. This included the handling of all scheduling, travel logistics, meeting preparations, meeting follow up and internal meeting representation. I have an Associates degree with two years experience supporting senior managers required with more than seven years experience supporting senior managers world-wide. I prioritize and communicate well, manage upwards, handle confidential information, multitask and handle multiple projects under tight deadlines. Among my personal attributes such as discretion, a high level of professionalism, strong attention to detail, organization, written and verbal communication skills are my ethos. I have an advanced knowledge of MS Office Suite applications including MS Word, Excel, PowerPoint and Outlook.My Experience with scheduling meeting arrangements, calendar maintenance, customer relations and travel arrangements were flawless. I have demonstrated strong organizational, interpersonal, communication skills and the ability to interact with all levels within an organization. I enjoy being able to work independently as well as within a team. I have basic accounting experience, too.","duration":"Dec 2011 Dec 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2013","start_date":"Dec 2011","subtitle":"US Navy","title":"Executive Secretary"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Navy Operational Support Center Earle","company_id":null,"location":"Naval Weapons Station Colts Neck New Jersey","positions":[{"description":"Supervised three departments primarily using the Navy Standard Integrated Personnel System (NSIPS) (customized PeopleSoft web-based application used for field input for Navy pay and personnel information to update corporate databases and collects, passes, and reports timely, accurate data on Active and Reserve Navy members in the continental US, overseas, and aboard ship) and NSIPS Analytics (Business Objects XI reporting environment that includes NSIPS Web Ad Hoc, Navy Retention Monitoring System (NRMS), and Career Information Management System (CIMS) Analytics and a XMLWeb Services, the XML Data Reporting (XDR) system, that provides Navy customers with access to on-demand information from NSIPS). I analyzes business and technical processes related to the Navy*s personnel data, pay related information, career information, and other associated data to formulate the basis for modified business components relating to System Change Requests and Software Problem Reports and for new business components based on high level requirements provided in meetings/discussions with the customer, the US Sailor. Creates/updates Requirements Document containing detailed high level requirements used for development, design, and testing of new or existing components. Responsible for decomposing high level functional requirements and writing system, software, and technical requirements used for design, development, and testing. As a member of the Team, I am always able to work well with co-workers, developers, testers, and customers of NSIPS and NSIPS Analytics.","duration":"Oct 2007 Nov 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2011","start_date":"Oct 2007","subtitle":"Navy Operational Support Center Earle","title":"Personnel Officer/Manpower and Operations Department Head"}],"url":""},{"company":"USS Hayler","company_id":null,"location":"Homeport: Norfolk, VA (Decommissioned)","positions":[{"description":"Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there. Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"USS Hayler","title":"Compass Computer Specialist"}],"url":""},{"company":"Drydock Waterford (ARD-5)","company_id":null,"location":"New London/Norwich, Connecticut Area","positions":[{"description":"Hydroblasted Submarines! Painted everything the appropriate color, sometimes...always Grey! Deck Department is similar to Maintenance and Facilities Management. Operated Pettibone Cranes to bring very expensive and highly classified materials onto/next to the Submarines. I performed all basic seamanship functions aboard ship that involve line or wire and rigging used to secure the ship to a pier, mooring or anchor. I am able to identify functions of navigation and shipboard equipment; lowered, raised and launched lifesaving equipment; handled small boats; navigated by using several different types of compasses; kept records by degrees or points; know navigational aids, nautical rules of the road and the buoys of inland US waters; know the nomenclature of decks, superstructures and parts of the hull; knows the purpose and limitations of first aid and the first aid treatments for electrical shock, simple and compound fractures, heat exhaustion, heat stroke and burns. I am qualified as a swimmer first class. I know how to determine the classes of fire hoses and how to use carbon dioxide, dry chemical and water portable fire extinguishers; know the function of the typical fire main system, fixed carbon dioxide system, water washdown system and magazine sprinkling system. I know the difference between flooding and progressive flooding and the danger involved. I was the Leading Seaman for Deck Department due to my positive attitude and \\"can-do\\" spirit. American Counsel on Education awarded me 7 semester hours in the freshman college level on: Nautical Science (Navigation), Nautical Science (Seamanship) and Swimming.","duration":"Jun 1993 Feb 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1995","start_date":"Jun 1993","subtitle":"Drydock Waterford (ARD-5)","title":"Seaman"}],"url":""},{"company":"Recruit Training Command","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too. Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too.","duration":"Mar 1993 Jun 1993 4 months","duration_short":"4 months","end_date":"Jun 1993","start_date":"Mar 1993","subtitle":"Recruit Training Command","title":"Seaman"}],"url":""}]', '["Jamie C. Curcio “Lori is a great asset to have on your team.!”","Anthony Aaron Cernera “I have had the pleasure of working with Lori for nearly two years. She is kind, considerate and a joy to work with. I will always appreciate how thoughtful she is! ”"]']### Assistant: The agent's job is to shape product and platform strategy in financial services, and today they are reaching out to the user to discuss potential partnership opportunities between the agent's company and the user's retail store. |
### Human: Agent: ['Troy Davis', 'INNOVATION, TECHNOLOGY, PROJECT MANAGEMENT, OPERATIONS, CONSULTING, & IT ADMINISTRATIONSeasoned professional with over 20 years of experience in technology, client development, account management, and operations. Exemplary record providing the leadership in operations, budget management, customer service and business development. Successful at organizational development and establishing operating controls that facilitate smooth operations during periods of significant growth and change. Extremely effective at integrating operational systems/processes to solve complex business problems. Experienced in all aspect of information technology and technology services to include ITO, BPO, and applications. Great team player and strives in high pressured situations.', 'Information Technology Manager & Business Unit CTO', 'Fortegra', '[{"company":"Fortegra","company_id":"fortegra-financial","location":"Portland, Oregon Area","positions":[{"description":"Responsible for all infrastructure technology, innovative solutions, and IT stabilization efforts across Fortegra Financial Pacific Benefit Group division. Served as the division CTO for all technology efforts.Responsible for all IT Policy development, deployment, and governance across the Pacific Benefit Group division; to include implementation of ITIL foundations from Incident Management through Release and Availability Management, SOX, SAS70, and PCI compliance and certification.Responsible for executing business transformation and operational excellence to ensure predictable standards and service delivery across all elements of the IT value chain; i.e., infrastructure, OS, software, network, telephony, and end-user computing. This included optimizing the application development life cycle by integrating project management SCRUM, Agile, and rapid development techniques.Responsible for all disaster recovery efforts across the Pacific Benefit Group division to include planning, implementation and testing.Responsible for IT and/or Operations assessment, due diligence, and integration for mergers & acquisitions of the Pacific Benefit Group division.Responsible for all IT spend across the Pacific Benefit Group division including all IT vendor relationships and contracts.","duration":"Mar 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Fortegra","title":"Information Technology Manager & Business Unit CTO"}],"url":"https://www.linkedin.com/company/fortegra-financial"},{"company":"Aerotek","company_id":"aerotek","location":"Des Moines, Iowa Area","positions":[{"description":"Responsible for Information Technology Outsourcing (ITO) and applications support for Black & Veatch.Responsible for clients operations support which included Server Operations, Data Center Management, Managed Web Solutions, Adaptive Infrastructure Services, Web Hosting, Managed Desktop Services, Managed Messaging, Collaboration, & Directory Services, Managed Mobility Services, Global Service Desk, Network, and Security.Responsible for ensuring all IT work was in compliance with established policies and procedures.","duration":"Aug 2008 Apr 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2010","start_date":"Aug 2008","subtitle":"Aerotek","title":"IT Delivery Executive & Technician"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"EDS Group","company_id":"eds-group","location":null,"positions":[{"description":"Responsible for leading global high value IT projects across North America and the Caribbean to include (Datacenters, Network, Applications, Solutioning) improvement efforts in any functional disciplines.Responsible for enforcing corporate and client IT and project site standards as well as managed corporate business requirements when overseeing each project.Responsible for coordinating and working with internal and external clients, corporate executives, IT management, IT groups, business groups and vendor representatives to meet project goals on time, on budget and with the optimal resultsServed as the liaison for all business functions on complex IT projects to include new clients, existing clients, and “sunset” clients.","duration":"Aug 2006 Aug 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2008","start_date":"Aug 2006","subtitle":"EDS Group","title":"IT Project Manager"},{"description":"Served as the site liaison for 90+ professionals and for all offices west of Denver, CO.Responsible for all project coordination for the west coast office moves / expansions, contractor coordination, lease recovery, IMAC (Install-Add-Move-Change) forms and asset management.Responsible for Level 2 and Level 3 technical support for all Black & Veatch offices worldwide. This included providing continuing education for all on site users as well as other office / site liaisons on the west coast.Responsible for administration of all Portland phones (phone moves, set up, voicemail, PBX, hardware repair).Responsible for installing, configuring, and supporting all LAN/WAN, server backup / restore, warranty services. This also included technical support for computers, printers, copiers, plotters and scanners, software install/configuration and inventory receiving.Responsible for the office security system management (database, card set up, card reader repair, door assignment / scheduling).","duration":"Jun 2003 Aug 2006 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2006","start_date":"Jun 2003","subtitle":"EDS Group","title":"Systems Administrator"},{"description":"REMOTE PROJECT SUPPORTResponsible for Level 2 and Level 3 phone and technical support for all Black & Veatch offices worldwide to include desktop PCs, laptops, LAN/WAN, printers, plotters, warranty services and data recovery.Served as part of the Project Mobilization Team providing project coordination, integration, implementation, installation and troubleshooting for setup / installation of network, computers and printersProject lead on external client projects handling infrastructure expansion to lease recovery.BUILDROOM / LEASE RECOVERY / DATA RECOVERY TEAMResponsible for recovery of lost data from failed hard drives.Responsible for assembling and configuring new computers (installing images, settings, software), which included transferring data from old computers to new computers.","duration":"Aug 1999 Jun 2003 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2003","start_date":"Aug 1999","subtitle":"EDS Group","title":"Network Analyst / Project Mobilization Technician"}],"url":"https://www.linkedin.com/company/eds-group"}]', '["“Troy was a hardworking, dedicated technician when he worked for me. He executed his tasks flawlessly and without hesitation. He took assignments that were less than desired and had the go-to attitude that was contagious to his teammates. I highly recommend Troy for your team!”","“Troy is a detail oriented individual who is great with clients. His flexibility and willingness to always go the extra step make him an asset to any organization.”"]']
User: ['Katie Ross', "Helping clients receive high volumes of support and satisfaction while also helping improve the overall customer experience. I'm passionate about building relationships and have a strong bias for action - finding new, innovative ways to grow client relationships while also strengthening a business's offering. I thrive off of challenges and enjoy helping teams, companies, and client-business relationships grow.", 'Strategic Team Lead, Advertising', 'Revcontent', '[{"company":"Revcontent","company_id":"revcontent","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"Revcontent","title":"Strategic Team Lead, Advertising"}],"url":"https://www.linkedin.com/company/revcontent"},{"company":"PulsePoint","company_id":"pulsepoint","location":"New York, New York, United States","positions":[{"description":"","duration":"May 2020 Oct 2020 6 months","duration_short":"6 months","end_date":"Oct 2020","start_date":"May 2020","subtitle":"PulsePoint","title":"Programmatic Account Manager"}],"url":"https://www.linkedin.com/company/pulsepoint"},{"company":"Taboola","company_id":"taboola","location":"Greater New York City Area","positions":[{"description":"","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Taboola","title":"Growth Manager, Media"}],"url":"https://www.linkedin.com/company/taboola"},{"company":"eMarketer","company_id":"emarketer-inc","location":null,"positions":[{"description":"","duration":"Jun 2018 Mar 2019 10 months","duration_short":"10 months","end_date":"Mar 2019","start_date":"Jun 2018","subtitle":"eMarketer","title":"Customer Success Team Lead"},{"description":"","duration":"Jan 2018 Mar 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2019","start_date":"Jan 2018","subtitle":"eMarketer","title":"Manager, Mid-Market Accounts"},{"description":"","duration":"Jun 2017 Jan 2018 8 months","duration_short":"8 months","end_date":"Jan 2018","start_date":"Jun 2017","subtitle":"eMarketer","title":"Customer Success Manager"},{"description":"","duration":"Jun 2016 Jun 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2017","start_date":"Jun 2016","subtitle":"eMarketer","title":"Onboarding Specialist"}],"url":"https://www.linkedin.com/company/emarketer-inc"}]', '["Stephanie Blair “Katie is one of the most energetic, driven and capable Account Manager and Customer Success professionals I have come across! She truly exhibits what every CS leader is looking for as she is accountable, curious, resourceful and someone who builds trusting and true relationships with the customers she represents. Her creativity allows her to tackle challenges never before addressed in a way that can then be scaled to the broader group. I highly recommend considering her for your team or organization, where she\'ll be a rising star. ”","Meghan Miehe “Katie was on my team for a year at Taboola. She is proactive and hard-working so ramped up very quickly. She approaches problems with a solutions-oriented mind and collaborates well with others to find efficient and effective ways to improve processes. Katie’s drive and enthusiasm makes her a great asset to any organization. ”"]']### Assistant: The agent's job is to provide IT support and solutions, and today they are reaching out to the user because they need to discuss potential partnership opportunities to enhance the client's advertising strategies and improve customer experience. |
### Human: Agent: ['Rebecca Gonzales', 'Human Resources Professional with experience in Recruitment, Human Resources Administration, Payroll and Benefits Administration. Have broad experience in all aspects of accounting, auditing and financial management. Specialties: ADP Payroll Processing; LAWSON Payroll Processing; Health and Welfare Benefit Administration; Compliance', 'Student Specialist at Ventura College & Oxnard College', 'Ventura County Community College District', '[{"company":"Ventura County Community College District","company_id":"vcccd","industry":"Higher Education","location":"Ventura, California, United States","positions":[{"description":"Integrated Tutoring: Integrated tutor for several English V01A CoursesConducted Group Tutoring: Conducted WorkshopsAppointments:- Worked with students; developing essay writing skills as well as research skills- One-on-One TutoringMulti-Disciplinary Writing - Worked with students writing essays and papers for various classes; using MLA, APA and Chicago formatsPolitical Science Teaching Assistant:- Assisted Political Science professor with grading assignments for 90 plus studentsMentoring:- Worked with new tutors to help them gain the skills and confidence to tutor","duration":"Aug 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Ventura County Community College District","title":"Student Specialist"}],"url":"https://www.linkedin.com/company/vcccd"},{"company":"The Cheesecake Factory","company_id":"the-cheesecake-factory","location":"Calabasas, CA","positions":[{"description":"Bi-weekly Payroll File LoadsCorporate Payroll ResponsibilitiesPayroll Policy and Procedure Documentaton.New Restaurant Opening Support and Payroll Responsibilities.Adhoc reporting and projects. Bi-weekly Payroll File LoadsCorporate Payroll ResponsibilitiesPayroll Policy and Procedure Documentaton.New Restaurant Opening Support and Payroll Responsibilities.Adhoc reporting and projects.","duration":"Jul 2012 Mar 2018 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2018","start_date":"Jul 2012","subtitle":"The Cheesecake Factory","title":"Senior Payroll Specialist"}],"url":"https://www.linkedin.com/company/the-cheesecake-factory"},{"company":"Harbor Freight Tools","company_id":"harbor-freight-tools","location":"Calabasas, CA","positions":[{"description":"Full service in-house payroll for 8,000+ employees. Administer company 401k, ROTH and NQDC plans. Full service in-house payroll for 8,000+ employees. Administer company 401k, ROTH and NQDC plans.","duration":"2004 Jul 2012 8 years","duration_short":"8 years","end_date":"Jul 2012","start_date":"2004","subtitle":"Harbor Freight Tools","title":"Payroll Specialist"}],"url":"https://www.linkedin.com/company/harbor-freight-tools"},{"company":"Crest Concrete","company_id":null,"location":"Oxnard, CA","positions":[{"description":"Payroll Processing through QuickBooks. Employee Counseling - Warnings or other Disciplinary Action. Compensation & Bonus/Commission Administration. Compliance Research, Implementation & Management (Exemption Analysis; IRCA; EEO, etc.) AP/AR resonsibilities. Client Relations. Payroll Processing through QuickBooks. Employee Counseling - Warnings or other Disciplinary Action. Compensation & Bonus/Commission Administration. Compliance Research, Implementation & Management (Exemption Analysis; IRCA; EEO, etc.) AP/AR resonsibilities. Client Relations.","duration":"2003 Jul 2012 9 years","duration_short":"9 years","end_date":"Jul 2012","start_date":"2003","subtitle":"Crest Concrete","title":"Director, Human Resources"}],"url":""},{"company":"Mortgage Corp of America","company_id":null,"location":"Simi Valley, CA","positions":[{"description":"Managed all Payroll and Human Resource functions for a small Mortgage Company.Developed Employee HandbookUpgraded Payroll to ADP full serviceOversaw audit of personnel files; benefit files; and Form I-9\'sConducted employment law compliance auditsManaged all aspects of recruitment; hiring and firing Managed all Payroll and Human Resource functions for a small Mortgage Company.Developed Employee HandbookUpgraded Payroll to ADP full serviceOversaw audit of personnel files; benefit files; and Form I-9\'sConducted employment law compliance auditsManaged all aspects of recruitment; hiring and firing","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Mortgage Corp of America","title":"Director, Human Resources"}],"url":""},{"company":"Technicolor","company_id":null,"location":"Camarillo, CA","positions":[{"description":"Corporate Reporting and Analysis for the VP of Human Resources.Global Headcount development and monthly analysis.Corporate/Executive Payroll AdministrationCompensation and Benefits Analysis Support Corporate Reporting and Analysis for the VP of Human Resources.Global Headcount development and monthly analysis.Corporate/Executive Payroll AdministrationCompensation and Benefits Analysis Support","duration":"Jan 2000 Jun 2002 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2002","start_date":"Jan 2000","subtitle":"Technicolor","title":"Executive Assistant to VP Human Resources"}],"url":""},{"company":"Dole Food Company","company_id":null,"location":"Westlake Village, CA","positions":[{"description":"Monitored the Claims for the Self Funded Medical Plan for Stop Loss Purposes.Researched, requested and reviewed RFP\'s and implemented new employee benefit plans.Prepared 5500\'s for all Health & Welfare Plans annually.Communicated with divisional Human Resources Contacts. Monitored the Claims for the Self Funded Medical Plan for Stop Loss Purposes.Researched, requested and reviewed RFP\'s and implemented new employee benefit plans.Prepared 5500\'s for all Health & Welfare Plans annually.Communicated with divisional Human Resources Contacts.","duration":"1991 1999 8 years","duration_short":"8 years","end_date":"1999","start_date":"1991","subtitle":"Dole Food Company","title":"Benefits Analyst"}],"url":""}]', '["Tony Cost “Hard working. In early out late. Sees the big picture regardless of level in the organization. Knows how to read the political tea leaves. Able to work with/get along with all personnel regardless of their level in the business. Had the pleasusre of meeting and working with Rebecca at Technicolor. Highly recommended from my perspective.”","Tom Baker “Rebecca is a skilled and motivated HR professional - a talented self starter who knows what to do and does it with a smile.”"]']
User: ['Karen Wilson', 'A conscientious leader whose focus on people, projects and processes builds collaborative relationships with business partners and stakeholders.', 'Senior Manager, Applications Team', 'State of Colorado', '[{"company":"State of Colorado","company_id":"state-of-colorado","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"State of Colorado","title":"Sr. Manager, Enterprise Applications"},{"description":"Working with the Revenue Collections and Regulatory Services Application Team","duration":"May 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"May 2014","subtitle":"State of Colorado","title":"Senior Business Analyst"},{"description":"Project lead of the Business Process Re-engineering effort for the State’s new financial, procurement, budget and reporting ERP. The existing system, Colorado Financial Reporting System (COFRS) will be replaced by Colorado Operations Resource Engine (CORE) in July 2014.My responsibilities include planning, setting goals and milestone dates, creating governance and project planning documents along with tools to support those efforts. As part of the Project Leadership team, I am responsible for overseeing all Cross-Functional activities; Configuration, Security and Workflow, Reporting, Development of new policies and procedures, and User Acceptance Testing. I also manage two Department of Personnel and Administration employees assigned to the Governor’s Office of Technology. I back up and serve as a delegate for the Project Manager as needed.I am the SharePoint Administrator managing libraries, sites and user access.This position allows me to utilize requirements gathering, communication skills, collaboration with business owners, vendors and peers; developing processes and utliization of technology. Liaison between business owners and development staff.","duration":"Feb 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Feb 2013","subtitle":"State of Colorado","title":"Business Analyst/Business Process Engineering Manager"}],"url":"https://www.linkedin.com/company/state-of-colorado"},{"company":"LPS Asset Management Svcs., Inc.","company_id":null,"location":"","positions":[{"description":"Gather requirements, document and act as project manager for new functionality, enhancements, and application bugs for proprietary applications. Work with clients and business units to determine best possible solutions using technology and organizational tactics. Coordinate activities with the development team to ensure end product is delivered on time. •Develop and design business, functional and technical requirement specifications •Prepare level of effort estimates •Perform unit/regression/integration testing •Conduct system analysis using SQL •Gap analysis •Track all projects, bugs and production support •Project Management for all projects - manage and communicate activities, changes, deadlines, status to client, business unit, development group and stakeholders•Production Support•Deliver training documentation and training as necessary•Develop, maintain and cultivate collaborative relationships and programs","duration":"Oct 2008 Feb 2013 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2013","start_date":"Oct 2008","subtitle":"LPS Asset Management Svcs., Inc.","title":"Sr. Business Analyst & Project Manager (Software Application Development Group)"}],"url":""},{"company":"City and County of Denver","company_id":"city-and-county-of-denver","location":"","positions":[{"description":"Work with all city agencies to align and coordinate business processes, and be the clearing house and quality control for configuration changes, content management, and researching and resolving issues in collaboration with the stakeholders of the 311 Call Center. Implement and coordinate business process improvements with a variety of targeted stakeholders. •Communicate and report the performance status of various entities utilizing the Customer Relation Management (CRM) PeopleSoft application. •Document all business processes relating to departmental functionality with CRM •Identify all Key Performance Indicators (KPI) and Business Activity Monitoring (BAM) •Follow the standards, methodologies, and criteria for identifying agency readiness and acceptance •Develop, maintain and cultivate collaborative relationships and programs •Continual process improvement to maximize the CRM application\'s effectiveness with the user communityDrive development team to successfully modify and create software to meet requirements","duration":"May 2002 Oct 2008 6 years 6 months","duration_short":"6 years 6 months","end_date":"Oct 2008","start_date":"May 2002","subtitle":"City and County of Denver","title":"Sr. Business Analyst/System Analyst"}],"url":"https://www.linkedin.com/company/city-and-county-of-denver"},{"company":"Metrocall, Inc.","company_id":null,"location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 200 employees with dotted line responsibility to 500 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; lead branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"Feb 1988 Apr 2002 14 years 3 months","duration_short":"14 years 3 months","end_date":"Apr 2002","start_date":"Feb 1988","subtitle":"Metrocall, Inc.","title":"Director of Operations"}],"url":""},{"company":"AT&T Wireless","company_id":"att","location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 400 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; led branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"AT&T Wireless","title":"Regional Operations Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Patrick Matthews “Karen Wilson is an outstanding leader who has a hunger for excellence, high standards for performance delivery, and a heart for the people with whom she works. For example, of her own initiative, Karen is providing sign language training for her team to more easily communicate with a hearing-impaired developer who joined her team in August. She is adept at leading technologists and working with agency staff to achieve business needs; other managers look to her for guidance and advice. Karen is my go-to manager to represent me when I am not available; she is a highly skilled and qualified leader who should be promoted to senior manager at the first opportunity for the broader benefit of OIT. ”","Javier Ramirez “Karen is a strong willed professional who continually strives for operational excellence. Having worked with her for 14 years, I was afforded the opportunity to see her prove her performance consistently; time and time again. It was a sincere pleasure working with Karen as well as witnessing her balance her trust, empowerment, and guidance among her team members. Karen is a true and valued professional in any arena.”"]']### Assistant: The agent's job is to manage the applications team, and today the user is reaching out to the agent because they need assistance with business process re-engineering and project planning for their state's new financial system implementation. |
### Human: Agent: ['Tracy Terway, P.E.', 'A seasoned professional with over twenty years of international consulting, business advisory, and capital program management experience; experience across a wide range of industries in both the public and private sectors including technology, infrastructure, power and utilities, transportation, education, healthcare, and regional, state and federal government; expertise leading teams across the full life cycle of major capital program delivery; a proven track record of quantitative excellence and high performance in a fast track environment; drives practice methodology development and business development efforts.Specialties: Licensed Professional Engineer in California and Oregon', 'Principal at Terway Consulting', 'Terway Consulting, Inc.', '[{"company":"Terway Consulting, Inc.","company_id":"terway-consulting-inc","industry":"Management Consulting","location":"","positions":[{"description":"Advises Fortune 500 companies on capital infrastructure construction programs and strategic initiatives from inception through execution. Advises Fortune 500 companies on capital infrastructure construction programs and strategic initiatives from inception through execution.","duration":"Jan 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Terway Consulting, Inc.","title":"Principal"}],"url":"https://www.linkedin.com/company/terway-consulting-inc"},{"company":"KPMG","company_id":"kpmg-us","location":"","positions":[{"description":"","duration":"Aug 2009 Dec 2013 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2013","start_date":"Aug 2009","subtitle":"KPMG","title":"Manager Advisory"}],"url":"https://www.linkedin.com/company/kpmg-us"},{"company":"The Wharton School","company_id":"the-wharton-school","location":"","positions":[{"description":"","duration":"Nov 2010 Jan 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2013","start_date":"Nov 2010","subtitle":"The Wharton School","title":"Project Faculty - Global Consulting Practicum"}],"url":"https://www.linkedin.com/company/the-wharton-school"},{"company":"Terway Investment LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2008 Aug 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2009","start_date":"Aug 2008","subtitle":"Terway Investment LLC","title":"Consultant"}],"url":""},{"company":"City of Portland Bureau of Development Services","company_id":"city-of-portland","location":"","positions":[{"description":"","duration":"Jun 2004 Aug 2008 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2008","start_date":"Jun 2004","subtitle":"City of Portland Bureau of Development Services","title":"Structural Engineer"}],"url":"https://www.linkedin.com/company/city-of-portland"},{"company":"KPFF Consulting Engineers","company_id":"kpff-consulting-engineers","location":"","positions":[{"description":"","duration":"1996 2004 8 years","duration_short":"8 years","end_date":"2004","start_date":"1996","subtitle":"KPFF Consulting Engineers","title":"Manager / Structural Engineering Consultant"}],"url":"https://www.linkedin.com/company/kpff-consulting-engineers"}]', '["Amy Chu “I worked with Tracy in the Major Projects Advisory group at KPMG. We joined the firm at nearly the same time and she provided great mentoring formally and informally throughout my time there. She directly managed me on one ongoing project and worked with me to continually develop better and improved ways of performing testing. She was always open to feedback and proactively reached out to others for opinions on how to improve her work. Tracy\'s strengths in communication and building relationships is a great asset for her and the teams she works with.”","Mike Rothman “Tracy is a professional committed to helping her clients solve real world business problems. We have used her services on several occasions and in each instance she has delivered great results, well researched and documented, and presented clearly in a manner very responsive to our needs. We will certainly continue to work with Tracy in the future.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide consulting services for capital infrastructure construction programs, and today they are reaching out to the user to discuss potential collaboration on a major healthcare facility project. |
### Human: Agent: ['Rana Spruell', 'CAREER SNAPSHOT ❖ 20 Years of Leadership Experience ❖ Experience across multiple Lockheed Martin Business Areas: Information Systems & Global Solutions, Space Systems, Missiles & Fire Control ❖ 13 Years Software Test Engineer ❖ 10 Years Global Supply Chain ❖ 10 Years Military: USAF Secure Communications, USAR Corps of Engineers ❖ Responsibility for Proposal, Contract execution, EVMS, Contract close out ❖ Project Engineer: Principal briefing agent to Lockheed Martin Space Systems Company Vice President ❖ Automated Test Engineer Manager ❖ Lead Execution of Product Line Validations at Suppliers ❖ Supplier Risk Board Champion ❖ Commodities Managed: Printed Circuit Boards, Housings, Substrates, Connectors, Capacitors, Filters, others', 'Global Supply Chain Senior Subcontract Program Manager at Lockheed Martin', 'Lockheed Martin', '[{"company":"Lockheed Martin","company_id":"lockheed-martin","industry":"Defense and Space Manufacturing","location":null,"positions":[{"description":"Leading a team of ~30 Supply Chain personnel. Strategically evaluate Supply Chain risks and structure team to mitigate issues by reinvigorating the Risk Working Group with Cross-Functional support. Partner with Southeastern Material Acquisition Center leadership to ensure proper execution of procurement strategy across the Enterprise. Engage with internal stakeholders and suppliers to ensure value added, compliant, and consistent procurement experiences. Provide guidance and oversight to less experienced procurement staff to ensure plans are executed. Utilize significant background experience in Procurement Strategy and planning to develop complex sourcing and supplier management strategies.","duration":"Aug 2003 - Present 18 years 9 months","duration_short":"18 years 9 months","end_date":"Present","start_date":"Aug 2003","subtitle":"Lockheed Martin","title":"GSC Operations Senior Subcontract Program Manager"},{"description":"Requested by Engineering site senior manager to lead Test Engineer team and improve the productivity of the team. I Increased the talent pool, created career paths that did not previously exist. Built team structure with Documentation, Development, Production and Lab Lead positions. Converted lab from a customized “one-off” shop to a Production Ready High-Volume shop. Created new lay out for test labs to improve efficiency as we grew. Established trust and empowered team to effectively execute tasks independently.","duration":"Aug 2017 Mar 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2019","start_date":"Aug 2017","subtitle":"Lockheed Martin","title":"Test Engineer Manager"},{"description":"Supported the development of process measures to better predict performance. Developed and collected key metrics against establishing and deploying Program Defined Processes. Streamlined program deployment process and command media implementation. Developed training material and Web-Based Training (content and delivery). Built strong interpersonal relationships with customers to facilitate successful project execution. Communicated and presented to senior leadership in weekly Executive status meeting.","duration":"Nov 2006 Feb 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2009","start_date":"Nov 2006","subtitle":"Lockheed Martin","title":"Project Engineer Staff"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"Raytheon","company_id":"retiredpage-raytheon","location":"Andover, Massachusetts","positions":[{"description":"Ensured risks associated with business activities are effectively identified, measured, monitored, and controlled. Teamed with Engineering to provide consultation, on highly complex and critical supplier actions. Empowered Material Program Managers to take the lead on their programs and proactively solve issues. Principle Supply Chain briefer to Integrated Project Team Directorate in weekly status meetings. Developed regular cadence for critical part shortage communication to IPT leadership. Implemented MPM daily tracking file that allowed all MPMs full visibility across all programs into Kit Availability metrics, near and long-term part shortages for more effective program and supplier management.","duration":"Mar 2019 Jan 2020 11 months","duration_short":"11 months","end_date":"Jan 2020","start_date":"Mar 2019","subtitle":"Raytheon","title":"Senior Material Program Manager Raytheon"}],"url":"https://www.linkedin.com/company/retiredpage-raytheon"},{"company":"Lockheed Martin MFC","company_id":null,"location":"","positions":[{"description":"Established new Supply Chain Team. Developed a robust standardized supplier capability assessment program for supplier visits that is still actively used. Designed end-to-end procurement strategies. Created several sustainable strategic sourcing approaches. Regular communication with senior leadership. Actively engaged across strategic sourcing procurement lifecycle. Executed procurement best practices and methods. Experience leading cross-functional teams and projects. Introduced yearly supplier conferences and technical exchanges to facilitate actionable technical communication. Collaborated with suppliers to improve operational performance. Recruit, motivate, and develop personnel to ensure GSC is staffed with the correct caliber of people for interfacing with internal customers and external Supply Chain.","duration":"Feb 2009 Sep 2017 8 years 8 months","duration_short":"8 years 8 months","end_date":"Sep 2017","start_date":"Feb 2009","subtitle":"Lockheed Martin MFC","title":"Global Supply Chain Program Manager"}],"url":""},{"company":"Lockheed Martin ISGS","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Accurately identified risks and produced informed mitigation strategies that addressed risks for all assigned tasks. Successfully led a team of junior and senior testers through the early stages of information gathering and test plan creation to the final execution and successful test implementation of a long-term archive. Accurately identified risks and produced informed mitigation strategies that addressed risks for all assigned tasks. Successfully led a team of junior and senior testers through the early stages of information gathering and test plan creation to the final execution and successful test implementation of a long-term archive.","duration":"Aug 2003 Nov 2006 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2006","start_date":"Aug 2003","subtitle":"Lockheed Martin ISGS","title":"Software Design Engineer"}],"url":""}]', '["Christa Dinallo MBA, BSEd, BSN, RNc, CLTMC, CLAC “I had the pleasure of meeting Rana at Lockheed Martin\'s Center for Leadership Excellence at the Supply Chain Leadership Institute workshop. Rana demonstrated effective coaching and team-building skills when working with the various teams, as well as critical thinking skills, in depth knowledge of the subject, and true leadership!”"]']
User: ['Kimberly S.', 'Detailed professional with 10+ years of executive assistant and management experience. Proactive, well-organized self-starter with excellent written, verbal and presentation skills. Logical and systematic thinker with demonstrated ability to analyze office and project needs, maximizing efficiency. Excellent communicator able to easily engage in functional conversations with all levels of a team AREAS OF EXPERTISE • Project Management • Presentation Development and Delivery • Executive Support • Customer Engagement • Travel & Calendar Management • Logistics Planning • Expense Reporting • Event Planning and Execution', 'Executive Assistant', 'Matrix Medical Network', '[{"company":"Matrix Medical Network","company_id":"matrix-medical-network","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Matrix Medical Network","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/matrix-medical-network"},{"company":"EcoGuard Pest Management","company_id":"ecoguard-pest-management","location":"Chandler, Arizona, United States","positions":[{"description":"- Provided high level administrative support for Owner, HR and Route Managers- Customer Retention Specialist- Inbound & outbound phone, email and text Customer Support- Accounts Receivable for 50, 000+ accounts - Review, edit and process timecards for 50+ technicians and office staff- Marketing support before and during North American acquisition- Vendor Support in processing of W-9s, Business License, Liability Insurance Certificate and Workman\'s Compensation- Partnered with Sr. Managers for specialized work orders - Partnered with Software Developers for upgrades to systems-Proficient in Gmail, Google Calendar and Google Documents","duration":"Oct 2020 Mar 2021 6 months","duration_short":"6 months","end_date":"Mar 2021","start_date":"Oct 2020","subtitle":"EcoGuard Pest Management","title":"Project Manager"}],"url":"https://www.linkedin.com/company/ecoguard-pest-management"},{"company":"T-Mobile","company_id":"t-mobile","location":null,"positions":[{"description":"● Provided high level administrative support for 2 Retail Sales Directors, 20+ Sr. Managers, 150+ Retail Stores and 1100+ frontline employees including deadlines for both Directors including expense reports, daily calendar, conference and in person meetings as well as travel schedules including airfare, transportation, accommodations, dining, and group events● Processed confidential HR paperwork, performance, and talent reviews, as well as paid time off requests and assisted HR with the coordination of all corporate new hires. Lead Sr. Manager and Director new hires through onboarding including trainings, travel, and equipment● Communications Chairperson for Diversity & Inclusion Arizona Chapter● Partnered with Marketing on local Retail Reach Out events and corporate sponsorships● Lead support on executing the Area Wide UnCarrier Experience roll out trainings; 1700+ employees in attendance, across 3 states. Managed budget, travel needs, training material and SWAG creation, as well as provided on-site in person support● Plan and coordinate weekly and quarterly direct report, market, and regional meetings, organizing all logistics● Created internal and external communications such as Newsletters, Executive Presentations, office communication and Market Level informational and announcement emails● Created and maintained Market, Regional and Area organizational charts, store rosters, region overviews and business partner/vendor contact information● Managed daily office operations for 100+ multi-channel employees including organizing and implementing employee appreciation and recognition celebrations● Oversaw and lead the process and management of moving office buildings including working directly with the general contractor, real estate developer, property manager and department managers to ensure a smooth transition● Constructed and maintained the vital partnership with the Customer Care Call Center Directors and support teams","duration":"Jan 2016 Aug 2020 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 2020","start_date":"Jan 2016","subtitle":"T-Mobile","title":"Sr. Administrative Assistant"},{"description":"Support 2 Area Directors, 8 District Managers, 16 In-Direct Leaders and 75+ Retail Stores. - Planned and coordinated meetings and business reviews; organized all logistics, venue and facility arrangements, menu planning, food and beverage budget, participant coordination, prepared meeting materials including minutes, advanced PowerPoint presentations with reward & recognition. - Arranged and coordinated travel itineraries, including airfare, transportation and accommodations.- Prepared, coded, monitored, and approved expense reports utilizing Concur and external invoices through DocuLink.- Built and maintain business relationships with call center leadership, FSC leaders and external business partners.- Processed confidential HR documents, performance reviews, led regional and company compliance initiatives including PTO usage and tracking.- Prepared, monitored, and approved expense reports utilizing Concur. Coded and approved regional invoices using Doculink.- Maintained Area & Region organizational charts, store roster, Partner & External Vendor contact information. - On-boarded multiple leaders and support staff within the Southwest Area. - Prepared and organized area & regional reward & recognition for meetings and town halls. - Office management including security access requests, conference room scheduling, cross channel employee mixers, emergency preparedness, mail, shipments, and maintaining office supply inventory.","duration":"Apr 2014 Jan 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2016","start_date":"Apr 2014","subtitle":"T-Mobile","title":"Administrative Assistant"},{"description":"- Support role to 3 Retail & 1 RPS Director, Sr. Marketing Manager, Sr. Operations Manager, and their teams across 8 states.- Managed inbox, calendar, travel and store visit schedule for VP/GM.- Coordinated meetings, conference calls and front line town halls.- Built and maintain business relationships with call center leadership, FSC leaders and external business partners.- On-boarded multiple leaders and support staff within the region. - Planned and coordinated meetings and business reviews; organized all logistics, venue and facility arrangements, menu planning, food and beverage budget, participant coordination, prepared meeting materials including minutes, advanced PowerPoint presentations with reward & recognition. - Arranged and coordinated travel itineraries, including airfare, transportation and accommodations.- Prepared weekly sales reporting updates and updated regional results weekly on VP whiteboard.- Prepared, coded, monitored, and approved expense reports utilizing Concur and external invoices through DocuLink.- Processed confidential HR documents, performance reviews, led regional and company compliance initiatives including PTO usage and tracking.- Provided assistance and support during company realignments.- Prepared and organized regional reward & recognition for all meetings and town halls. - Developed and executed the first regional “How We Play Week” celebration. - Lead on all corporate real estate matters for the region including office restacks and MACs.- Office management including security access requests, conference room scheduling, cross channel employee mixers, emergency preparedness, mail, shipments, and maintaining office supply inventory.","duration":"Jan 2011 Mar 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2014","start_date":"Jan 2011","subtitle":"T-Mobile","title":"Sr. Executive Assistant to Northwest Area VP"},{"description":"Supported Regional Director, 9 District Managers, and 103 Retail Stores. Prepared and analyzed sales reports, spreadsheets, charts, graphs, and presentation material. Managed calendar, schedule, and travel for Regional Retail Director. Arranged and coordinated travel itineraries, including airfare, transportation, accommodations, and dining for Northern California retail employees. Planned and coordinated regional meetings and quarterly business reviews; organized all logistics: site selection, confirmed facility arrangements, managed food distribution, facilitated participant coordination, prepared materials, managed audio/visual requirements, and prepared PowerPoint presentations. Prepared, monitored, and approved expense reports utilizing Concur. Coded and approved regional invoices using Doculink.Maintained regional organizational charts, store roster, and business partner contact information. Processed confidential HR paperwork, performance reviews, and PTO requests. Developed orientation and training guide for new administrative assistants. Managed operation and maintenance of office equipment, maintained appropriate quantities of business supplies, and maintained cost records and supply sources for all business supplies.","duration":"Nov 2009 Jan 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2011","start_date":"Nov 2009","subtitle":"T-Mobile","title":"Administrative Assisant to Director of Sales"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Mainstay Business Solutions","company_id":"mainstay-business-solutions","location":"Folsom, CA","positions":[{"description":"I performed a variety of key administrative functions to include support of 4 District Managers and 16 Branch Managers. Collaborate with COO, Legal Counsel and leadership team to develop spreadsheets, improve performance, identify areas of concern and provide multilevel support to reach equitable solutions.Prepare meeting agendas, PowerPoint Presentations and carefully monitor all action items. Streamlined the process to perform payroll audits and verify billing thus allowing District Managers and Branch Managers more time in the field to increase sales and profitability.Coordinated and hosted successful client seminars, creating invitations and promotional materials, booking venues, and ensuring efficiency in budget control and expense.","duration":"Aug 2006 Nov 2009 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2009","start_date":"Aug 2006","subtitle":"Mainstay Business Solutions","title":"Administractive Assistant promoted to Payroll Manager"}],"url":"https://www.linkedin.com/company/mainstay-business-solutions"},{"company":"Lewis Brisbois Bisgaard & Smith LLP","company_id":"lewis-brisbois","location":"Sacramento, California Area","positions":[{"description":"Conducted in-depth research and compiled data for review and analysis.Prepared time, expense and travel reports.Managed invoicing and billing processes.Coordinated and maintained vital reports, spreadsheets and records.Successfully oversaw day to day office duties including printing, faxing, setting appointments, answering emails and phone calls. Conducted in-depth research and compiled data for review and analysis.Prepared time, expense and travel reports.Managed invoicing and billing processes.Coordinated and maintained vital reports, spreadsheets and records.Successfully oversaw day to day office duties including printing, faxing, setting appointments, answering emails and phone calls.","duration":"Nov 2005 Sep 2006 11 months","duration_short":"11 months","end_date":"Sep 2006","start_date":"Nov 2005","subtitle":"Lewis Brisbois Bisgaard & Smith LLP","title":"Legal Administrative Assistant"}],"url":"https://www.linkedin.com/company/lewis-brisbois"}]', '["Mari Amato “I had the pleasure of working with Kim for several years. She is simply amazing! Kim manages her times and projects with the utmost efficiency. She is detail-oriented, a multitasker, quick to respond, and resourceful! Kim manages each and every project with the same attention and focus...artfully working through challenges as they inevitably arise. Professionalism, integrity, and a passion for excellence drive her and it shows in the results she produces!”","Mitchell Holly, MBA “I worked directly with Kim for over three years while she worked as the Administrative Assistant in the Southwest Area and saw first hand her desire to take on multiple projects. Kim is someone who will continuously offer to take on more responsibility and support her peers. This was evident as she planned, managed and executed a Regional Business Office construction and move over a 6 month period while still performing all of her normal duties resulting in her being awarded the Quarterly Winners Circle Award. Kim is one of a kind and a great choice for anyone looking to hire a project manager. ”"]']### Assistant: The agent's job is to manage procurement strategy and develop complex sourcing strategies, and today the user is reaching out to the agent because they need assistance in coordinating logistics and travel arrangements for an upcoming business conference. |
### Human: Agent: ['Michelle Listim', "Hard working and willing to learn. With vast experience dealing with many different kinds of people and different software, I believe I am an ideal candidate to fit into almost any office where an office administrator is needed. I would especially like to work in a medical office and am pursuing a diploma in Medical Office Administration. I also have some experience with legal issues and could see myself working for an attorney's office. I love to research new things and am self directing once an assignment is given to me.", 'Office Administrator. Looking for Opportunities!', 'Carolina Family Practice & Sports Medicine', '[{"company":"Carolina Family Practice & Sports Medicine","company_id":null,"location":"North Carolina, NC","positions":[{"description":"Front Office, Answer phones, make appointments and input patient demographics into EMRs. Front Office, Answer phones, make appointments and input patient demographics into EMRs.","duration":"Jun 2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Jun 2012","subtitle":"Carolina Family Practice & Sports Medicine","title":"Patient Service Representative III"}],"url":""},{"company":"Amdocs Inc","company_id":null,"location":"Morrisville, NC","positions":[{"description":"Coordinating budgets and reducing operational costs in a multi-cultural environment. Serves as liason between clients, companies and vendors, building and sustaining cost-effective relationships. Manages employee care budgets for recognition awards and project events. Develops and implements office protocols and policies that drive productivity and profitability. Coordinating budgets and reducing operational costs in a multi-cultural environment. Serves as liason between clients, companies and vendors, building and sustaining cost-effective relationships. Manages employee care budgets for recognition awards and project events. Develops and implements office protocols and policies that drive productivity and profitability.","duration":"Aug 1993 Sep 2011 18 years 2 months","duration_short":"18 years 2 months","end_date":"Sep 2011","start_date":"Aug 1993","subtitle":"Amdocs Inc","title":"Office Administrator"}],"url":""},{"company":"Amdocs","company_id":"amdocs","location":"Tel-Aviv, Israel","positions":[{"description":"Interpreted hand written documents into technical documents to support various computer systems. Translated Hebrew messages into English using early e-mail to communicate with various sites around the world. Interpreted hand written documents into technical documents to support various computer systems. Translated Hebrew messages into English using early e-mail to communicate with various sites around the world.","duration":"1988 1991 3 years","duration_short":"3 years","end_date":"1991","start_date":"1988","subtitle":"Amdocs","title":"English Typist and Document Editor"}],"url":"https://www.linkedin.com/company/amdocs"},{"company":"Computerland Tel-Aviv","company_id":null,"location":"Tel-Aviv, Israel","positions":[{"description":"Ordered and checked on incoming shipments of computers from asian countries. As well as filing tax and shipping documents with the proper authorities to release hardware from customs. Communicated with corporate offices in the US through early style e-mail, and teletype. Ordered and checked on incoming shipments of computers from asian countries. As well as filing tax and shipping documents with the proper authorities to release hardware from customs. Communicated with corporate offices in the US through early style e-mail, and teletype.","duration":"Aug 1986 Jul 1988 2 years","duration_short":"2 years","end_date":"Jul 1988","start_date":"Aug 1986","subtitle":"Computerland Tel-Aviv","title":"Administrative Assistant"}],"url":""}]', '["Gadi Frenkel “I\'m familiar with Micki since her first day on board at Amdocs North Carolina from 1995 and worked with her for approximately 4 years. I would say laud and clear : the person that will hire Micki will get the best office administrator it can get. Micki has a huge \\"Nesuma\\" with a lot of kindness and vast experience especially in \\"knowhow\\".”","Haim Keren “I had the pleasure of working with Michelle and experienced her great enthusiasm and professionalism. She is great to work with, open and collaborative.”"]']
User: ['Joy Branyon', 'I have extensive experience in engineering project management and industrial engineering. I have transferred my skills and experience in project management and process development to the insurance industry.', 'Retired at No Morning Alarm. Inc.', 'No Morning Alarm. Inc.', '[{"company":"No Morning Alarm. Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Feb 2021","subtitle":"No Morning Alarm. Inc.","title":"Retired"}],"url":""},{"company":"Bateman, Gordon & Sands, Inc.","company_id":"bateman-gordon-&-sands-inc.","location":null,"positions":[{"description":"","duration":"Jan 2017 Feb 2021 4 years 2 months","duration_short":"4 years 2 months","end_date":"Feb 2021","start_date":"Jan 2017","subtitle":"Bateman, Gordon & Sands, Inc.","title":"Business Analyst"},{"description":"I manage an accomplished team of IT, accounting, and personal lines insurance professionals. They teach me something new about the insurance industry every day. Bateman, Gordon & Sands Insurance has been in business over 60 years and we offer a unique service delivery program that includes a comprehensive risk analysis to identify and eliminate potential gaps and exposures in coverage with frequent reviews throughout the policy year to assure your unique needs have not changed.","duration":"May 2014 Feb 2021 6 years 10 months","duration_short":"6 years 10 months","end_date":"Feb 2021","start_date":"May 2014","subtitle":"Bateman, Gordon & Sands, Inc.","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/bateman-gordon-&-sands-inc."},{"company":"Broward Health","company_id":"broward-health","location":"North","positions":[{"description":"Neuro-telemetry Neuro-telemetry","duration":"Aug 2013 May 2014 10 months","duration_short":"10 months","end_date":"May 2014","start_date":"Aug 2013","subtitle":"Broward Health","title":"RN"}],"url":"https://www.linkedin.com/company/broward-health"},{"company":"Avocent","company_id":"avocent","location":"","positions":[{"description":"Program Manager, Management Systems DivisionDec. 2008 - May 2011Program Manager, Connectivity and Controls Division2006 - Dec. 2008AV and Serial Products, New Product DevelopmentResponsible for the management of cross-functional, global teams tasked with the simultaneous development of multiple new products. Additional responsibilities include identifying and implementing margin improvements on existing product lines, sales forecasting, and coordinating responses to and resolution of quality issues.","duration":"Feb 2006 May 2011 5 years 4 months","duration_short":"5 years 4 months","end_date":"May 2011","start_date":"Feb 2006","subtitle":"Avocent","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/avocent"},{"company":"Motorola","company_id":"motorola-mobility","location":"","positions":[{"description":"Project Manager, Software Platform ComponentsResponsibilities included leading platform teams in the creation of new hardware and software platforms to support faster new product development for the business unit. The role involved project estimation and schedule development, risk management, defining and maintaining appropriate project staffing levels, and project scope management through the change control process. Project Manager, Software Platform ComponentsResponsibilities included leading platform teams in the creation of new hardware and software platforms to support faster new product development for the business unit. The role involved project estimation and schedule development, risk management, defining and maintaining appropriate project staffing levels, and project scope management through the change control process.","duration":"Apr 1998 Apr 2006 8 years 1 month","duration_short":"8 years 1 month","end_date":"Apr 2006","start_date":"Apr 1998","subtitle":"Motorola","title":"Project Manager, Government Enterprise Mobility Sector"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"Delco Electronics","company_id":"delphi","location":"","positions":[{"description":"","duration":"Jun 1989 Mar 1998 8 years 10 months","duration_short":"8 years 10 months","end_date":"Mar 1998","start_date":"Jun 1989","subtitle":"Delco Electronics","title":"Industrial Engineer"}],"url":"https://www.linkedin.com/company/delphi"},{"company":"Naval Avionics Center","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1988 Jun 1989 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 1989","start_date":"Jun 1988","subtitle":"Naval Avionics Center","title":"Industrial Engineer"}],"url":""}]', '["Tom Burke “I have the pleasure of working with Joy at Avocent. Joy is a consummate professional who organizational skills, discipline and dedication were only matched by her understanding of the business subtleties underlying her role. As such, Joy kept our projects true and on course. When one throws something over the fence to Joy, you know it is going to get handled and handled well. If a new challenge presented itself, Joy was not only there with a good understanding of the problem, she often had a solution already in mind. I would work with Joy again or hire Joy in a heart beat.”","Jeff Zipfel “Joy has a knack for making sure every detail of a program is covered. This allows the project teams to keep focus on their contributions to the goal with a keen eye on a successful endpoint. And when that time is reached, she\'s great at recognizing the first-shot wins while eliciting methods to resolve processes that didn\'t go quite according to plan.”"]']### Assistant: The agent's job is to provide office administration support. Today, the agent is reaching out to the user because they need assistance in streamlining administrative processes for their insurance company. |
### Human: Agent: ['Bobby Kelley', 'Bilingual Spanish/English Information Technology Services thought leader with over 20 years experience providing strategic IS program management. I have an extensive project/program management, vendor relationship and outsourced services management background focusing on budget, team leadership and large-scale program delivery of global technology initiatives.My strengths include: Outsourced services management, ITIL Management Practices (Service level, Supplier, Availability, Service Continuity), Global Data-Center Management, Vendor Management, Team Leadership, Hosting, Budget Management, Strategic Value Transformation/Cost Reduction, Disaster Recovery and Business Continuity', 'Global ITSCM Lead', 'Mondelēz International', '[{"company":"Mondelēz International","company_id":"mondelezinternational","industry":"Food Production","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Mondelēz International","title":"Global Service Continuity Lead"},{"description":"","duration":"May 2017 Nov 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2019","start_date":"May 2017","subtitle":"Mondelēz International","title":"Americas Disaster Recovery Manager"},{"description":"","duration":"Oct 2014 Apr 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2017","start_date":"Oct 2014","subtitle":"Mondelēz International","title":"Global Disaster Recovery Manager"},{"description":"","duration":"Jan 2011 Oct 2014 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2014","start_date":"Jan 2011","subtitle":"Mondelēz International","title":"NA Hosting Service Delivery Manager"}],"url":"https://www.linkedin.com/company/mondelezinternational"},{"company":"Cadbury plc.","company_id":"cadbury-plc.","location":null,"positions":[{"description":"","duration":"Nov 2007 Feb 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2011","start_date":"Nov 2007","subtitle":"Cadbury plc.","title":"Global Hosting Service Delivery Manager"},{"description":"","duration":"Mar 2007 Nov 2007 9 months","duration_short":"9 months","end_date":"Nov 2007","start_date":"Mar 2007","subtitle":"Cadbury plc.","title":"UNIX Team Lead"}],"url":"https://www.linkedin.com/company/cadbury-plc."},{"company":"Perot Systems Government Services","company_id":"perot-systems-government-services","location":"","positions":[{"description":"","duration":"Aug 2006 Mar 2007 8 months","duration_short":"8 months","end_date":"Mar 2007","start_date":"Aug 2006","subtitle":"Perot Systems Government Services","title":"UNIX BU Migration Lead"}],"url":"https://www.linkedin.com/company/perot-systems-government-services"},{"company":"Brink’s Inc","company_id":"brinks","location":"","positions":[{"description":"","duration":"Mar 2003 Apr 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2006","start_date":"Mar 2003","subtitle":"Brink’s Inc","title":"Sr./Lead AIX Administrator/Architect"}],"url":"https://www.linkedin.com/company/brinks"},{"company":"IBM","company_id":"ibm","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"1998 2003 5 years","duration_short":"5 years","end_date":"2003","start_date":"1998","subtitle":"IBM","title":"AIX Advisory Consultant"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Alejandro Arias “Bobby is a highly proficient technical asset with an unbounded knowledge base. His expertise in Unix are unquestionably a great asset to any organization. I would highly recommend Bobby for any project at any level”","L D Holland “Bobby is a very knowledgeable individual who applied himself to projects with the thought of improving performance and stability of IT tools. He maintained a close relationship with customers and other Service Delivery Managers to better understand the needs of the business. I recommend Bobby to any company that that desires a highly motivated individual to systems performance and use of tools to their full capacity.”"]']
User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide strategic IS program management, and today, the agent is reaching out to the user because they need the user's expertise in algorithms design and data structures for an upcoming global technology initiative at their company. |
### Human: Agent: ['Diane Ellsworth', 'Skills: Manager | Event Planning | Project Management | Volunteer/Associate Training StrengthsFinder: | Achiever | Developer | Empathy | Positivity | Responsibility |', 'Continuous learner - looking forward to new adventures in life', 'Colorado State University', '[{"company":"Colorado State University","company_id":"colorado-state-university","industry":"Higher Education","location":"Fort Collins, Colorado Area","positions":[{"description":"Morgan Library Acquisitions and Metadata Services Morgan Library Acquisitions and Metadata Services","duration":"Jan 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jan 2020","subtitle":"Colorado State University","title":"Library Technician II - Colorado State Classified"}],"url":"https://www.linkedin.com/company/colorado-state-university"},{"company":"Project Self-Sufficiency of Loveland-Fort Collins","company_id":"project-self-sufficiency-of-loveland-fort-collins","location":null,"positions":[{"description":"","duration":"Aug 2015 Aug 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2019","start_date":"Aug 2015","subtitle":"Project Self-Sufficiency of Loveland-Fort Collins","title":"Special Events"},{"description":"","duration":"Apr 2013 Aug 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2015","start_date":"Apr 2013","subtitle":"Project Self-Sufficiency of Loveland-Fort Collins","title":"Administrative & Volunteer Coordinator"}],"url":"https://www.linkedin.com/company/project-self-sufficiency-of-loveland-fort-collins"},{"company":"Bed Bath & Beyond","company_id":"bed-bath-and-beyond","location":"Calgary and Edmonton Alberta","positions":[{"description":"","duration":"Apr 2010 Oct 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2012","start_date":"Apr 2010","subtitle":"Bed Bath & Beyond","title":"Market Trainer & Customer Service Dept. Mgr"}],"url":"https://www.linkedin.com/company/bed-bath-and-beyond"},{"company":"Edmonton Public Library","company_id":"edmonton-public-library","location":"Edmonton, Alberta","positions":[{"description":"","duration":"Sep 2009 Apr 2010 8 months","duration_short":"8 months","end_date":"Apr 2010","start_date":"Sep 2009","subtitle":"Edmonton Public Library","title":"Library Assistant IV"}],"url":"https://www.linkedin.com/company/edmonton-public-library"},{"company":"Colorado State University","company_id":"colorado-state-university","location":"Fort Collins, CO","positions":[{"description":"","duration":"Dec 2001 Mar 2009 7 years 4 months","duration_short":"7 years 4 months","end_date":"Mar 2009","start_date":"Dec 2001","subtitle":"Colorado State University","title":"Library Technician I, Library Technician II, Library Technician III"}],"url":"https://www.linkedin.com/company/colorado-state-university"}]', '["Jenna Drouin “While working with Diane, I was impressed with the finesse in which she was able to connect with people from all walks of life. She always seemed at ease when talking with others and was an excellent listener. People were drawn to her warm welcoming personality and often stopped by the office just hoping to visit with her. Her events were impressive and well thought out. She did her best to incorporate the wishes of many people in each event and did a remarkable job in doing so. When accepting positive and negative feedback following events, Diane remained poised and pleasant, genuinely considering all comments. She was never too busy to stop and answer a question or help a co-worker with a project. Diane is knowledgeable, well connected in the community, resourceful with a budget and in many other ways. It was a pleasure to work closely with Diane and I wouldn\'t hesitate to partner with her in the future.”","Margarita Lenk “Diane is a very smart, self starter, and takes pride in doing a job well done. Wise at people relationships, and a great critical thinker, and problem solver. I\'d have her on my team any day! Professor Margarita Lenk”"]']
User: ['Karen Wilson', 'A conscientious leader whose focus on people, projects and processes builds collaborative relationships with business partners and stakeholders.', 'Senior Manager, Applications Team', 'State of Colorado', '[{"company":"State of Colorado","company_id":"state-of-colorado","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"State of Colorado","title":"Sr. Manager, Enterprise Applications"},{"description":"Working with the Revenue Collections and Regulatory Services Application Team","duration":"May 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"May 2014","subtitle":"State of Colorado","title":"Senior Business Analyst"},{"description":"Project lead of the Business Process Re-engineering effort for the State’s new financial, procurement, budget and reporting ERP. The existing system, Colorado Financial Reporting System (COFRS) will be replaced by Colorado Operations Resource Engine (CORE) in July 2014.My responsibilities include planning, setting goals and milestone dates, creating governance and project planning documents along with tools to support those efforts. As part of the Project Leadership team, I am responsible for overseeing all Cross-Functional activities; Configuration, Security and Workflow, Reporting, Development of new policies and procedures, and User Acceptance Testing. I also manage two Department of Personnel and Administration employees assigned to the Governor’s Office of Technology. I back up and serve as a delegate for the Project Manager as needed.I am the SharePoint Administrator managing libraries, sites and user access.This position allows me to utilize requirements gathering, communication skills, collaboration with business owners, vendors and peers; developing processes and utliization of technology. Liaison between business owners and development staff.","duration":"Feb 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Feb 2013","subtitle":"State of Colorado","title":"Business Analyst/Business Process Engineering Manager"}],"url":"https://www.linkedin.com/company/state-of-colorado"},{"company":"LPS Asset Management Svcs., Inc.","company_id":null,"location":"","positions":[{"description":"Gather requirements, document and act as project manager for new functionality, enhancements, and application bugs for proprietary applications. Work with clients and business units to determine best possible solutions using technology and organizational tactics. Coordinate activities with the development team to ensure end product is delivered on time. •Develop and design business, functional and technical requirement specifications •Prepare level of effort estimates •Perform unit/regression/integration testing •Conduct system analysis using SQL •Gap analysis •Track all projects, bugs and production support •Project Management for all projects - manage and communicate activities, changes, deadlines, status to client, business unit, development group and stakeholders•Production Support•Deliver training documentation and training as necessary•Develop, maintain and cultivate collaborative relationships and programs","duration":"Oct 2008 Feb 2013 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2013","start_date":"Oct 2008","subtitle":"LPS Asset Management Svcs., Inc.","title":"Sr. Business Analyst & Project Manager (Software Application Development Group)"}],"url":""},{"company":"City and County of Denver","company_id":"city-and-county-of-denver","location":"","positions":[{"description":"Work with all city agencies to align and coordinate business processes, and be the clearing house and quality control for configuration changes, content management, and researching and resolving issues in collaboration with the stakeholders of the 311 Call Center. Implement and coordinate business process improvements with a variety of targeted stakeholders. •Communicate and report the performance status of various entities utilizing the Customer Relation Management (CRM) PeopleSoft application. •Document all business processes relating to departmental functionality with CRM •Identify all Key Performance Indicators (KPI) and Business Activity Monitoring (BAM) •Follow the standards, methodologies, and criteria for identifying agency readiness and acceptance •Develop, maintain and cultivate collaborative relationships and programs •Continual process improvement to maximize the CRM application\'s effectiveness with the user communityDrive development team to successfully modify and create software to meet requirements","duration":"May 2002 Oct 2008 6 years 6 months","duration_short":"6 years 6 months","end_date":"Oct 2008","start_date":"May 2002","subtitle":"City and County of Denver","title":"Sr. Business Analyst/System Analyst"}],"url":"https://www.linkedin.com/company/city-and-county-of-denver"},{"company":"Metrocall, Inc.","company_id":null,"location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 200 employees with dotted line responsibility to 500 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; lead branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"Feb 1988 Apr 2002 14 years 3 months","duration_short":"14 years 3 months","end_date":"Apr 2002","start_date":"Feb 1988","subtitle":"Metrocall, Inc.","title":"Director of Operations"}],"url":""},{"company":"AT&T Wireless","company_id":"att","location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 400 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; led branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"AT&T Wireless","title":"Regional Operations Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Patrick Matthews “Karen Wilson is an outstanding leader who has a hunger for excellence, high standards for performance delivery, and a heart for the people with whom she works. For example, of her own initiative, Karen is providing sign language training for her team to more easily communicate with a hearing-impaired developer who joined her team in August. She is adept at leading technologists and working with agency staff to achieve business needs; other managers look to her for guidance and advice. Karen is my go-to manager to represent me when I am not available; she is a highly skilled and qualified leader who should be promoted to senior manager at the first opportunity for the broader benefit of OIT. ”","Javier Ramirez “Karen is a strong willed professional who continually strives for operational excellence. Having worked with her for 14 years, I was afforded the opportunity to see her prove her performance consistently; time and time again. It was a sincere pleasure working with Karen as well as witnessing her balance her trust, empowerment, and guidance among her team members. Karen is a true and valued professional in any arena.”"]']### Assistant: The agent's job is to manage events and projects, and today, the agent is reaching out to the user because they need to collaborate on planning a large-scale government conference. |
### Human: Agent: ['Nancy White', 'Integrated Marketing Communications Strategist with emphasis on Public Relations, Advertising, Social Media.', 'Director of Marketing Communications at Christ Episcopal Church, Ponte Vedra Beach, FL', 'Christ Episcopal Church, Ponte Vedra Beach, FL', '[{"company":"Christ Episcopal Church, Ponte Vedra Beach, FL","company_id":"christ-episcopal-church-ponte-vedra-beach-fl","industry":"Religious Institutions","location":"Ponte Vedra, Florida","positions":[{"description":"","duration":"Jun 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Christ Episcopal Church, Ponte Vedra Beach, FL","title":"Director of Marketing Communications"}],"url":"https://www.linkedin.com/company/christ-episcopal-church-ponte-vedra-beach-fl"},{"company":"N White Media","company_id":null,"location":"Ponte Vedra, Florida","positions":[{"description":"Providing strategy consultation, public relations, content marketing. Specialize in improving and enriching customer engagement through social media. Providing strategy consultation, public relations, content marketing. Specialize in improving and enriching customer engagement through social media.","duration":"Dec 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Dec 2013","subtitle":"N White Media","title":"Marketing Communications Strategist"}],"url":""},{"company":"Nourish The Beast","company_id":null,"location":"","positions":[{"description":"I write about food and its place in our culture in my blog - Nourish The Beast. What began simply as an outlet for creative writing, has become a platform for celebrating, rating, and ranting about the products, people, and places I encounter in my search for something good to eat. I write about food and its place in our culture in my blog - Nourish The Beast. What began simply as an outlet for creative writing, has become a platform for celebrating, rating, and ranting about the products, people, and places I encounter in my search for something good to eat.","duration":"Dec 2005 May 2015 9 years 6 months","duration_short":"9 years 6 months","end_date":"May 2015","start_date":"Dec 2005","subtitle":"Nourish The Beast","title":"Blogger and Online Influencer"}],"url":""},{"company":"Girl Scouts of Gateway Council","company_id":"girl-scouts-of-gateway-council","location":"jacksonville, fl","positions":[{"description":"Planned and executed integrated marketing communications for non-profit organization serving 18,000+ members in 16 counties. Public relations, advertising, social media, website, publications, events, presentations, crisis communications. Direct supervision of communications department. Directed the curation, preservation, and programmatic use of archive and history collection. Member of GSUSA’s MarComm Network, national team of Girl Scout professionals working to ensure a unified national brand and supporting one another as peers and mentors. Reported to Chief Development Officer.","duration":"Oct 2002 Nov 2013 11 years 2 months","duration_short":"11 years 2 months","end_date":"Nov 2013","start_date":"Oct 2002","subtitle":"Girl Scouts of Gateway Council","title":"Director of Communications"}],"url":"https://www.linkedin.com/company/girl-scouts-of-gateway-council"},{"company":"Paramount Printing","company_id":null,"location":"","positions":[{"description":"sales of custom printing sales of custom printing","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Paramount Printing","title":"Account Executive"}],"url":""}]', '["Michelle Chance-Sangthong “It is always a joy to work with Nancy. I have relied upon her for numerous projects for my clients, and she\'s always delivered helpful insights and timely reviews, recommendations, and reports. In fact, I\'m so pleased that I expect to work with her again soon on several other projects.”","Adrienne Cartagena “Nancy is a dynamic communicator, collaborator and influencer. She is an expert and compelling storyteller who is skilled at connecting audiences with the brands she represents in a meaningful and inspiring way.”"]']
User: ['Sam Harris', 'I work with companies that are ready to launch new campaigns.', 'Sales & Marketing Manager at Jim Snead Ford', 'Jim Snead Ford', '[{"company":"Jim Snead Ford","company_id":"jim-snead-ford","industry":"Retail","location":"Waynesboro, Virginia, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Jim Snead Ford","title":"Sales & Marketing Manager"}],"url":"https://www.linkedin.com/company/jim-snead-ford"},{"company":"Harris Creative Studio","company_id":null,"location":"Weyers Cave, Virginia Area","positions":[{"description":"Artist, Painter, Photographer, Story Teller Artist, Painter, Photographer, Story Teller","duration":"Jul 2004 - Present 17 years 7 months","duration_short":"17 years 7 months","end_date":"Present","start_date":"Jul 2004","subtitle":"Harris Creative Studio","title":"Artist"}],"url":""},{"company":"Converge Local","company_id":"convergelocal","location":"","positions":[{"description":"","duration":"Aug 2017 Apr 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2020","start_date":"Aug 2017","subtitle":"Converge Local","title":"Director Of Sales Marketing"}],"url":"https://www.linkedin.com/company/convergelocal"},{"company":"Jim Snead Ford","company_id":null,"location":"2401 W. Main St Waynesboro, Va 22980","positions":[{"description":"Sales, Customer Satisfaction, Team Building, Generating Leads, Product Specialist, Customer Management, Parts & Service Liaison, Inventory Management, Financial Management, Loyalty & Retention, Conquest & Lead Acquisition, Subject Matter Expert Sales, Customer Satisfaction, Team Building, Generating Leads, Product Specialist, Customer Management, Parts & Service Liaison, Inventory Management, Financial Management, Loyalty & Retention, Conquest & Lead Acquisition, Subject Matter Expert","duration":"May 2012 Jul 2017 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jul 2017","start_date":"May 2012","subtitle":"Jim Snead Ford","title":"Sales Lead & Financial Manager"}],"url":""},{"company":"CenturyLink","company_id":"centurylink","location":"Charlottesville, Virginia Area","positions":[{"description":"Sales, Generating Leads, Product Specialist, Customer Management, Engineering Liaison Sales, Generating Leads, Product Specialist, Customer Management, Engineering Liaison","duration":"Aug 2007 May 2012 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2012","start_date":"Aug 2007","subtitle":"CenturyLink","title":"Sales"}],"url":"https://www.linkedin.com/company/centurylink"}]', '["Jace Brady “Sam is an incredibly knowledgeable and personable salesman who took the time to listen to my needs for a vehicle and found me the perfect car. He expertly explained the details about the car and the process of purchasing so that I was very comfortable in making my decision. I have recommended his services to friends and family because of my positive experience. ”","Joseph Anderson ““I had the privilege of working with Sam Harris at Embarq Commutation Sales Team for over a year. Sam is outgoing, very driven, and very knowledgeable when it comes to his passion or his work he’s always ready to put in the time to complete the task no matter the challenges. With his creative mind Sam’s analytical skills and ability to work outside the box changes the team’s whole aspect allowing them to see things differently. Sam taught me a lot and will be wonderful asset to any organization”. ”"]']### Assistant: The agent's job is to work with companies in launching new campaigns, and today the agent is reaching out to the user because they need assistance in developing a strategic marketing plan for the upcoming launch of a new vehicle at Jim Snead Ford. |
### Human: Agent: ['Frank Kubina', 'Greater Indiana Title Company, a division of Greater Illinois Title, is a title insurance agency able to provide clients with a single point of contact for all their title products and escrow related services. Along with being the largest title insurance agency in Illinois, we provide National coverage with a strong expertise in commercial and construction projects to compliment our residential services. We adhere to security policies that exceed industry standards and are market responsive, playing a leading and innovative role so as to meet the needs of customers. Please do feel free to contact me with any questions at your earliest convenience. We at GITC look forward to the opportunity of servicing you.Twenty-five years experience in title insurance industry with national underwriters concentrated in business development / sales creating business partnerships with real estate professionals inclusive of Residential / Commercial Realtors, Builders / Developers and Residential / Commercial Mortgage Lenders. Managed title operations for over 11 1/2 years bringing it from a 1 -2% market share with 1 county operation growing it to a 2 county operation with a 13 - 15% market share in each.Mortgage Loan Originator for 3 1/2 years assisting residential borrowers on their purchase or refinance needs with experience in conventional, FHA, VA and USDA lending.', 'Executive Account Manager at Greater Indiana Title', 'Greater Indiana Title Company', '[{"company":"Greater Indiana Title Company","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Greater Indiana Title Company","title":"Executive Account Manager"}],"url":""},{"company":"Horizon Bank","company_id":"horizon-bank_3","location":"","positions":[{"description":"","duration":"Feb 2015 Aug 2015 7 months","duration_short":"7 months","end_date":"Aug 2015","start_date":"Feb 2015","subtitle":"Horizon Bank","title":"Mortgage Loan Originator"}],"url":"https://www.linkedin.com/company/horizon-bank_3"},{"company":"Guaranteed Rate","company_id":"guaranteed-rate","location":"Northwest Indiana","positions":[{"description":"","duration":"Mar 2012 Feb 2015 3 years","duration_short":"3 years","end_date":"Feb 2015","start_date":"Mar 2012","subtitle":"Guaranteed Rate","title":"Vice President of Mortgage Lending"}],"url":"https://www.linkedin.com/company/guaranteed-rate"},{"company":"Fidelity National Title Insurance Company","company_id":"fidelity-national-financial","location":"","positions":[{"description":"Fidelity National Title Insurance Company Fidelity National Title Insurance Company","duration":"Apr 2002 Mar 2012 10 years","duration_short":"10 years","end_date":"Mar 2012","start_date":"Apr 2002","subtitle":"Fidelity National Title Insurance Company","title":"Northwest Indiana Senior Account Manager"}],"url":"https://www.linkedin.com/company/fidelity-national-financial"},{"company":"First American Title","company_id":"first-american-title","location":null,"positions":[{"description":"","duration":"Aug 1990 Mar 2002 11 years 8 months","duration_short":"11 years 8 months","end_date":"Mar 2002","start_date":"Aug 1990","subtitle":"First American Title","title":"AVP Northwest Indiana Manager"},{"description":"","duration":"May 1987 Aug 1990 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 1990","start_date":"May 1987","subtitle":"First American Title","title":"Sales/Marketing-DuPage County,Illinois"}],"url":"https://www.linkedin.com/company/first-american-title"},{"company":"Senior Industries","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1982 Apr 1987 5 years 2 months","duration_short":"5 years 2 months","end_date":"Apr 1987","start_date":"Mar 1982","subtitle":"Senior Industries","title":"Purchasing / Inventory Control"}],"url":""},{"company":"Motorola","company_id":"motorola-mobility","location":"","positions":[{"description":"","duration":"Nov 1973 Mar 1982 8 years 5 months","duration_short":"8 years 5 months","end_date":"Mar 1982","start_date":"Nov 1973","subtitle":"Motorola","title":"Production / Inventory Control"}],"url":"https://www.linkedin.com/company/motorola-mobility"}]', '["Rob Mangus GRI “I have worked with Frank on several real estate transactions that were not typical and Frank has always made my life easier with great results.”","Dru Bocek “Frank Kubina was great to work for during my time at First American Title Insurance Co. He always made time for his employees and if you needed help, he was right there. He made everyone feel valued. Everyone there worked together like family and that was due to Frank Kubina.”"]']
User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide clients with title products and escrow services, and today, the agent is reaching out to the user to discuss potential business partnerships in the real estate industry. |
### Human: Agent: ['Nate Smith', "I'm a problem solver that fell in love with computer programming at a young age. Since my first paid freelance job making static webpages in 1996, I've learned a lot about business operations, the long-term health of software projects, and the importance of strong product vision. I've taken SaaS products from nothing all the way to acquisition, run engineering teams, functioned as team lead within larger organizations, and worked directly with business owners to create carefully-crafted automated systems and customer-facing applications that are still in use today. Important note: some problems are best solved without the complication and overhead of software solutions.I've run teams using Scrum and other Agile methodologies. My primary engineering skillsets are in Ruby, Rails, PostgreSQL, MySQL, Redis, RabbitMQ, MongoDB, Sidekiq, HTML, CSS, and vanilla JavaScript. I've also worked in C/C++, Java, Python, PHP, and various JavaScript frameworks and libraries, and lots of other technologies not worth listing out. I'm always exploring new tech, and right now I'm interested in Go, Elixir, and Rust.The culture, attitudes, processes, and person-to-person touchpoints in a software development organization are just as important as the code, architecture, deployment processes, and data hierarchies.I get away from software development by playing music, reading books, and snowboarding.", 'Software Professional', 'Sift', '[{"company":"Sift","company_id":"getsift","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"Sift","title":"Principal Software Engineer"}],"url":"https://www.linkedin.com/company/getsift"},{"company":"Chargeback","company_id":"chargeback","location":"","positions":[{"description":"","duration":"Nov 2015 May 2021 5 years 7 months","duration_short":"5 years 7 months","end_date":"May 2021","start_date":"Nov 2015","subtitle":"Chargeback","title":"Technical Cofounder"}],"url":"https://www.linkedin.com/company/chargeback"},{"company":"729, Inc.","company_id":"729-inc-","location":"","positions":[{"description":"","duration":"Jun 2015 Dec 2015 7 months","duration_short":"7 months","end_date":"Dec 2015","start_date":"Jun 2015","subtitle":"729, Inc.","title":"Chief Technology Officer"}],"url":"https://www.linkedin.com/company/729-inc-"},{"company":"Maxwell Products, Inc.","company_id":"maxwell-products","location":"","positions":[{"description":"","duration":"Sep 2012 Jun 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2015","start_date":"Sep 2012","subtitle":"Maxwell Products, Inc.","title":"Technology Director"}],"url":"https://www.linkedin.com/company/maxwell-products"},{"company":"Alliance Health Networks","company_id":"alliance-health-llc","location":"","positions":[{"description":"","duration":"Feb 2010 Aug 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2012","start_date":"Feb 2010","subtitle":"Alliance Health Networks","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/alliance-health-llc"},{"company":"Frogzog","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2009 Nov 2009 6 months","duration_short":"6 months","end_date":"Nov 2009","start_date":"Jun 2009","subtitle":"Frogzog","title":"SMS and web app developer"}],"url":""},{"company":"Oblivion Products","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2007 Jul 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2009","start_date":"Jul 2007","subtitle":"Oblivion Products","title":"Owner"}],"url":""},{"company":"Galileo Processing","company_id":"galileo-financial-technologies","location":"","positions":[{"description":"","duration":"Jun 2008 Jun 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2009","start_date":"Jun 2008","subtitle":"Galileo Processing","title":"Web Developer"}],"url":"https://www.linkedin.com/company/galileo-financial-technologies"},{"company":"Global Marketing Alliance","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2007 Jun 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2008","start_date":"Apr 2007","subtitle":"Global Marketing Alliance","title":"Developer"}],"url":""},{"company":"Consulting and freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1996 Jul 2007 11 years 1 month","duration_short":"11 years 1 month","end_date":"Jul 2007","start_date":"Jul 1996","subtitle":"Consulting and freelance","title":"Freelance Developer"}],"url":""},{"company":"Scientific Computing and Imaging Institute","company_id":"scientific-computing-and-imaging-institute","location":"","positions":[{"description":"","duration":"Aug 2005 Apr 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2007","start_date":"Aug 2005","subtitle":"Scientific Computing and Imaging Institute","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/scientific-computing-and-imaging-institute"},{"company":"School of Computing, University of Utah","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2003 Jul 2003 7 months","duration_short":"7 months","end_date":"Jul 2003","start_date":"Jan 2003","subtitle":"School of Computing, University of Utah","title":"Research Assistant"}],"url":""}]', '["Kevin Parks “Nate is an outstanding problem solver with an unparalleled depth of knowledge and talent. He was the life force behind the SaaS product at chargeback.com - enabling superior architecture, effective code, and ongoing maintenance that made the product shine. There\'s no one I can think of more suitable to lead a team of engineers and build an amazing product. Look forward to crossing paths and keeping in touch! -Kevin”","Ryli Dunlap “I had the privilege of working under Nate as an intern at Chargeback.com. During this time, I was impressed with the scope and wide range of experiences he had to draw from during the development process. He is adept at coding and well-versed in many technologies, but also proved to be a patient mentor and an effective leader. He would often take time out of a busy schedule to ensure that interns like myself understood the tasks we were assigned and I learned a great deal from his code reviews, explanations, and guidance.”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide financial advisory services. Today, the agent is reaching out to the user because they need to discuss potential mortgage lending options for a property investment. |
### Human: Agent: ['Susan Fox', 'Being a Real Estate Broker has allowed me the opportunity to help clients pursue their dreams by listening to their wants and needs and focusing on their criteria. Doing so I have fulfilled my own dream of helping others; Service is our Business. My Husband/Assistant is my right arm; we have worked together as a team for over 30 years in various fields but Real Estate has afforded us the lifestyle we enjoy.We spend our free time enjoying each others company, strolling hand-in-hand along the white sandy beaches collecting seashells, and lounging on the lanai watching the breathtaking sunsets fade into the dark skies above while listening to the roaring sounds of the ocean waves crash against the rocks below. This life . . . could be yours too. Let us help you see it, so you can believe it, and then achieve it.Specialties: Representing clients through negotiations, research and putting their needs first. Service always comes first.', 'Associate Broker at KW Golden Isles Realty', 'KW Golden Isles', '[{"company":"KW Golden Isles","company_id":null,"location":"Coastal Georgia Area","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"KW Golden Isles","title":"Broker Associate"}],"url":""},{"company":"Hawaii Life Real Estate Brokers","company_id":"hawaii-life-real-estate-brokers","location":"161 Wailea Ike Pl. C-103-B, Wailea, HI 96753","positions":[{"description":"Real Estate Sales specializing in Maui Condos and Resort Properties, offering five star customer service exceeding your expectations. Licensed since 1987 to present. Full Time REALTOR, writing and negotiating contracts. Serving clients and helping them find their dream home or sale their former dream home, 2nd home or condominium.","duration":"Mar 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2016","subtitle":"Hawaii Life Real Estate Brokers","title":"REALTOR/BROKER"}],"url":"https://www.linkedin.com/company/hawaii-life-real-estate-brokers"},{"company":"Fox Foundation","company_id":null,"location":"","positions":[{"description":"Business Management Consulting Assistant","duration":"1984 Mar 2019 35 years","duration_short":"35 years","end_date":"Mar 2019","start_date":"1984","subtitle":"Fox Foundation","title":"Consultant"}],"url":""},{"company":"KW Island Living","company_id":"kw-island-living","location":"285 W. Kaahumanu Ave, Kahului, HI 96732","positions":[{"description":"Real Estate Sales specializing in Maui Condos and Resort Properties, offering five star customer service exceeding your expectations. Licensed since 1987 to present.","duration":"Nov 2015 Mar 2016 5 months","duration_short":"5 months","end_date":"Mar 2016","start_date":"Nov 2015","subtitle":"KW Island Living","title":"Realtor/Broker in Charge"}],"url":"https://www.linkedin.com/company/kw-island-living"},{"company":"Hawaii Life Real Estate Brokers","company_id":null,"location":"161 Wailea Ike, Wailea, HI 96793","positions":[{"description":"Reviewing contracts, counters, listings and files for closing transactions. Teaching and helping agents when necessary.","duration":"Jan 2013 Nov 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2015","start_date":"Jan 2013","subtitle":"Hawaii Life Real Estate Brokers","title":"Realtor/Broker"}],"url":""},{"company":"Century 21 All Islands-Wailea","company_id":null,"location":"Wailea, Maui, Hawaii","positions":[{"description":"Real Estate Sales specializing in Maui Condos and Resort Properties, offering five star customer service exceeding your expectations. Licensed since 1987 to present.","duration":"Jan 2006 Jan 2014 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2014","start_date":"Jan 2006","subtitle":"Century 21 All Islands-Wailea","title":"Realtor-Broker"}],"url":""},{"company":"Keller Williams Kihei","company_id":null,"location":"","positions":[{"description":"Broker in charge, reviewed contracts and trained agents.","duration":"Jan 2004 Dec 2005 2 years","duration_short":"2 years","end_date":"Dec 2005","start_date":"Jan 2004","subtitle":"Keller Williams Kihei","title":"Realtor/Broker"}],"url":""},{"company":"Century 21 Royal Maui Properties","company_id":null,"location":"Kihei, Maui, Hawaii","positions":[{"description":"I handle all aspects of Real Estate sales including listing, selling, negotiating and implementing marketing programs and buyer relations.","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Century 21 Royal Maui Properties","title":"REALTOR"}],"url":""},{"company":"Fox & Fox Salon","company_id":null,"location":"","positions":[{"description":"Owned and operated 3 Beauty Salons in Southern California. Manager, Educator, and stylist.","duration":"1967 1998 31 years","duration_short":"31 years","end_date":"1998","start_date":"1967","subtitle":"Fox & Fox Salon","title":"Cosmetologist"}],"url":""},{"company":"Coldwell Banker McCormick","company_id":null,"location":"Kihei, Maui, Hawaii","positions":[{"description":"Real Estate Sales","duration":"Jan 1987 Apr 1990 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 1990","start_date":"Jan 1987","subtitle":"Coldwell Banker McCormick","title":"Realtor Associate"}],"url":""}]', '["“Experience and knowledge with the right combination of passion and personality...Susan is the right choice.”","“Susan is a highly regarded realtor on Maui. Susan has over twenty years of experience in real estate on Maui. She brings a high level of service and quality to you as a client. Whether you are buying or selling, working with the right realtor is very important. Susan\'s knowledge of the island community and market is unsurpassed. If you chose Susan to represent your interests you can rest assured that you are well cared for.”"]']
User: ['Steve Kenagy, CCIM', 'Specialties: Commercial Real Estate Investment Property Advice, Financial and Risk Management, 1031 exchange transactions, Property Due Diligence for Distressed Real Estate', 'Commercial Real Estate at Results, Inc.', 'Results, Inc.', '[{"company":"Results, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"May 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"May 2020","subtitle":"Results, Inc.","title":"Commercial Real Estate"}],"url":""},{"company":"City National Bank","company_id":"city-national-bank","location":"","positions":[{"description":"","duration":"Dec 2010 May 2020 9 years 6 months","duration_short":"9 years 6 months","end_date":"May 2020","start_date":"Dec 2010","subtitle":"City National Bank","title":"Senior Vice President / Senior Relationship Manager"}],"url":"https://www.linkedin.com/company/city-national-bank"},{"company":"COMMERCIAL PROPERTY SERVICES","company_id":"commercial-property-services","location":null,"positions":[{"description":"","duration":"2008 2016 8 years","duration_short":"8 years","end_date":"2016","start_date":"2008","subtitle":"COMMERCIAL PROPERTY SERVICES","title":"Affiliate Broker"},{"description":".","duration":"Mar 2006 Feb 2011 5 years","duration_short":"5 years","end_date":"Feb 2011","start_date":"Mar 2006","subtitle":"Commercial Property Services, Inc.","title":"Commercial Real Estate Affiliate Broker"}],"url":"https://www.linkedin.com/company/commercial-property-services"},{"company":"SCI Real Estate Investments","company_id":"sci-real-estate-investments","location":"","positions":[{"description":"","duration":"Jan 2006 Dec 2008 3 years","duration_short":"3 years","end_date":"Dec 2008","start_date":"Jan 2006","subtitle":"SCI Real Estate Investments","title":"Regional Director"}],"url":"https://www.linkedin.com/company/sci-real-estate-investments"},{"company":"Riverside National Bank / City National Bank","company_id":null,"location":"","positions":[{"description":"Successfully developed new business while cultivating a large commercial portfolio of over $60 million in loan commitments that generated over $1 million in annual bank revenue. Smaller relationships were transferred to junior team members with over 95% retention rate. Initiated a new specialized lending unit which ultimately grew to over $100 million in commitments while managing the commercial portfolio. Consistently met or exceeded established goals and client expectations including cross selling a variety of bank offerings.","duration":"Apr 1993 Aug 2005 12 years 5 months","duration_short":"12 years 5 months","end_date":"Aug 2005","start_date":"Apr 1993","subtitle":"Riverside National Bank / City National Bank","title":"Vice President, Senior Relationship Manager / Team Leader"}],"url":""},{"company":"Security Pacific National Bank/Bank of America","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1986 Apr 1993 6 years 10 months","duration_short":"6 years 10 months","end_date":"Apr 1993","start_date":"Jul 1986","subtitle":"Security Pacific National Bank/Bank of America","title":"Vice President"}],"url":""},{"company":"First Trust Bank","company_id":"first-trust-bankkk","location":"","positions":[{"description":"Developed over a $2 million in new business while maintaining existing client relationships. Developed over a $2 million in new business while maintaining existing client relationships.","duration":"Jun 1992 Mar 1993 10 months","duration_short":"10 months","end_date":"Mar 1993","start_date":"Jun 1992","subtitle":"First Trust Bank","title":"Vice President"}],"url":"https://www.linkedin.com/company/first-trust-bankkk"},{"company":"Security Pacific National Bank / Bank of America","company_id":null,"location":"","positions":[{"description":"Began career as commercial lender trainee and was quickly promoted to AVP and VP with increasing responsibilities. Managed a $30+ million commercial lending portfolio. Began career as commercial lender trainee and was quickly promoted to AVP and VP with increasing responsibilities. Managed a $30+ million commercial lending portfolio.","duration":"Jun 1983 Jun 1992 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jun 1992","start_date":"Jun 1983","subtitle":"Security Pacific National Bank / Bank of America","title":"Training Program / Assistant Vice President / Vice President"}],"url":""}]', '["Beverly Ogle “I have worked with Steve on projects that he managed and manages still. Steve possesses many great character traits and professional skills. He is a valuable colleague and friend. A couple of his strong points are his people skills and fiduciary money managment. I strongly recommend Steve for any position requiring delegation of all matters related to the management of a business or real estate, including financial matters and employee and customer relations. His integrity and abilities in these areas are way above the norm. He is a true professional in all regards. I highly recommend Steve.”","Miller Hogan “Steve is an outstanding commercial broker with excellent knowledge of the real estate market and transactional details. He is very proactive and able to solve problems quickly and efficiently. His experience in banking gives him strong insight into the finances and mechanics of a commercial real estate. He has a very positive outlook and is very professional. I look forward to working with Steve again soon. I would not hesitate to recommend him to my clients.”"]']### Assistant: The agent's job is to provide commercial real estate investment property advice and financial management, and today the user is reaching out to the agent because they need assistance with a 1031 exchange transaction. |
### Human: Agent: ['Berit Thorkelson', "*Experienced, professional consumer print, marketing and book writer *Areas of expertise include travel, parenting & family life, organizing, food and home *Equally comfortable writing compelling first-person narratives and fast, fresh digital content *Past clients and outlets: Better Homes & Gardens, Parents, National Geographic Traveler, 3M, Dixie, Johnson & Johnson and many more *Currently working on a children's picture book.", 'Writer & Editor', 'Family Handyman', '[{"company":"Family Handyman","company_id":"family-handyman","industry":"Book and Periodical Publishing","location":"","positions":[{"description":"Hire, manage and edit freelance writers; connect with home improvement experts, track down shoot locations and otherwise manage resources for Family Handyman\'s print and digital teams. Hire, manage and edit freelance writers; connect with home improvement experts, track down shoot locations and otherwise manage resources for Family Handyman\'s print and digital teams.","duration":"Apr 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Family Handyman","title":"Assigning Editor"}],"url":"https://www.linkedin.com/company/family-handyman"},{"company":"Beritwrites.com","company_id":null,"location":"","positions":[{"description":"Write articles and essays for magazines, special interest publications and newspapers, as well as brand-specific marketing and digital content including quizzes, Q&As, listicles, articles, charticles, blog posts, social media promos, video scripts, flash cards and more.Specialize in lifestyle topics including travel, parenting and family life, organizing, food, home, and health and fitness. Worked with companies and brands including 3M, Target, Betty Crocker, Panera, Costco, Mott\'s, Lowe\'s, Arm & Hammer, Johnson & Johnson, Purina, State Farm, Volkswagen, Georgia-Pacific, Kimberly-Clark and Explore Minnesota; and in outlets including National Geographic Traveler, Better Homes & Gardens, Parents, Runner\'s World, Family Circle, Frommer\'s Budget Travel, Taste of Home, Brides, Draft, Monocle, ReadyMade, Mademoiselle, Do It Yourself, Kiwi, Secrets of Getting Organized, AAA Living, Delta\'s Sky, Tuscan Style, Decor, Country French, Midwest Living, Midwest Home, Country Woman, Minnesota Monthly, Mpls.St.Paul, the Minneapolis-St. Paul Star-Tribune, the Chicago Tribune, The Dallas Morning News, The Oregonian, BHG.com, BudgetTravel.com, Parents.com, NationalGeographic.com and more.","duration":"1998 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"1998","subtitle":"Beritwrites.com","title":"Freelance Writer"}],"url":""}]', '["Rachel Hutton “I have hired Berit to write dozens of magazine stories—travel pieces, profiles, personal essays—and she’s among the best writers I’ve ever worked with. Her copy is lively and fresh, written with wit and verve—not to mention impeccably clean. She has an eye for detail, a great sense of story, and impeccable judgement on how to frame a piece. ”","Shawnna Stiver “Berit was an absolute joy to work with! She is a very talented freelance writer who would diligently research her topic and turn in drafts that needed little edits. She always asked the right questions and made sure she had what she needed to produce an outstanding piece of copy. As an editor, she was a breath of fresh air and someone who needed very little guidance as her topic expertise spans several industries. I would recommend her without hesitation for other writing projects! I\'ll certainly continue to use her in the future!”"]']
User: ['Rick Wilson, CRI', 'Customer service oriented.', 'Specialize in home inspections in the greater Minneapolis/St. Paul area.', 'WIN Home Inspection', '[{"company":"WIN Home Inspection","company_id":"winhomeinspection","industry":"Leasing Real Estate","location":"","positions":[{"description":"WIN Home Inspection is a full service home inspection company providing thorough and complete home inspections. We provide computer generated reports for all our customers. We will thoroughly explain your home\'s issues and provide color digital photos and preventive maintenance recommendations. We understand issues specific to purchasing older homes. WIN Home Inspection is a full service home inspection company providing thorough and complete home inspections. We provide computer generated reports for all our customers. We will thoroughly explain your home\'s issues and provide color digital photos and preventive maintenance recommendations. We understand issues specific to purchasing older homes.","duration":"Feb 2009 - Present 12 years 10 months","duration_short":"12 years 10 months","end_date":"Present","start_date":"Feb 2009","subtitle":"WIN Home Inspection","title":"Owner / Inspector"}],"url":"https://www.linkedin.com/company/winhomeinspection"},{"company":"Unisys","company_id":"unisys","location":null,"positions":[{"description":"Worked several jobs at Unisys through the years. Started as a computer operator and moved into the Help Desk where I did desk top support. In addition, I worked with the network group.","duration":"Aug 1979 Dec 2005 26 years 5 months","duration_short":"26 years 5 months","end_date":"Dec 2005","start_date":"Aug 1979","subtitle":"Unisys","title":"Help Desk Technician"},{"description":"Help clients with desk top issues.","duration":"1979 2004 25 years","duration_short":"25 years","end_date":"2004","start_date":"1979","subtitle":"Unisys","title":"Help Desk"}],"url":"https://www.linkedin.com/company/unisys"}]', '["Joe Larson “Rick handled my home inspection and was very knowledgable. I felt much better about my home purchase when he as done and had given me my report.”","Eric Horner “I strongly recommend Rick if you are looking for a home inspection. The service I received on my home inspection was well above par. Timely, detailed, and professionally prepared. I will most certainly use Rick and WIN Home Inspections again should the need arise.”"]']### Assistant: The agent's job is to hire, manage, and edit freelance writers for Family Handyman's print and digital teams, and today, the agent is reaching out to the user to discuss a potential collaboration on a home improvement article for the magazine. |
### Human: Agent: ['Brad Davis LUTCF FSCP', "It's my job to provide knowledgeable, courteous, and professional insurance services in the fields of auto, home, life, and commercial insurance. Every client has my cell phone number, making me a one-stop-shop for all of your insurance needs. I have been offering competitive pricing and professional services to my clients for 17 years, and would love the opportunity to earn your trust and business.", 'Insurance Agent │ Helping You Is What We Do Best', 'NC Farm Bureau', '[{"company":"NC Farm Bureau","company_id":"nc-farm-bureau-insurance","industry":"Insurance","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"- Assisting clients with securing their most valuable possessions through reviews of their life, home, auto, and commercial insurance needs.- Consistently in the top 75 of 900+ agents in North Carolina in overall production - finished #19 in 2021.- Currently holding 6 NCFB company production records.- Recognized as a company leader by maintaining Master Agent status for the past 7 years. - Assisting clients with securing their most valuable possessions through reviews of their life, home, auto, and commercial insurance needs.- Consistently in the top 75 of 900+ agents in North Carolina in overall production - finished #19 in 2021.- Currently holding 6 NCFB company production records.- Recognized as a company leader by maintaining Master Agent status for the past 7 years.","duration":"May 2004 - Present 17 years 11 months","duration_short":"17 years 11 months","end_date":"Present","start_date":"May 2004","subtitle":"NC Farm Bureau","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/nc-farm-bureau-insurance"},{"company":"Leesville Road High School","company_id":"leesville-road-high-school","location":"Raleigh, North Carolina, United States","positions":[{"description":"- Guiding, mentoring, and developing student athletes. - Passionate and dedicated to building character driven results and shaping the future of America by teaching skills like teamwork, accountability, and discipline. - Guiding, mentoring, and developing student athletes. - Passionate and dedicated to building character driven results and shaping the future of America by teaching skills like teamwork, accountability, and discipline.","duration":"Aug 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Leesville Road High School","title":"Coed Varsity Assistant Cheerleading Coach"}],"url":"https://www.linkedin.com/company/leesville-road-high-school"},{"company":"Fitness Connection USA","company_id":"fitness-connection-usa","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"2005 2013 8 years","duration_short":"8 years","end_date":"2013","start_date":"2005","subtitle":"Fitness Connection USA","title":"Cycling Instructor - Pleasant Valley"}],"url":"https://www.linkedin.com/company/fitness-connection-usa"},{"company":"NC State Highway Patrol","company_id":"nc-state-highway-patrol","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"- Served as a law enforcement officer in Wake County. - Enforced motor vehicle law and conducted accident investigations. - Served as a law enforcement officer in Wake County. - Enforced motor vehicle law and conducted accident investigations.","duration":"May 1999 Apr 2004 5 years","duration_short":"5 years","end_date":"Apr 2004","start_date":"May 1999","subtitle":"NC State Highway Patrol","title":"State Trooper"}],"url":"https://www.linkedin.com/company/nc-state-highway-patrol"},{"company":"C.E. Jordan High School","company_id":"ce-jordan-high-school","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"- Developed and implemented individualized educational programs for identified students with special needs.- Coached competitive student athletes and provided programmatic support. - Developed and implemented individualized educational programs for identified students with special needs.- Coached competitive student athletes and provided programmatic support.","duration":"Dec 1996 Apr 1999 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 1999","start_date":"Dec 1996","subtitle":"C.E. Jordan High School","title":"Special Education Teacher & Varsity Cheerleading Coach"}],"url":"https://www.linkedin.com/company/ce-jordan-high-school"},{"company":"Spirit Xpress","company_id":"spirit-xpress","location":"Durham, North Carolina, United States","positions":[{"description":"- Taught cheerleading and tumbling class to high school student athletes- Conducted and developed programming for summer camps including choreography. - Taught cheerleading and tumbling class to high school student athletes- Conducted and developed programming for summer camps including choreography.","duration":"Aug 1994 Mar 1999 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 1999","start_date":"Aug 1994","subtitle":"Spirit Xpress","title":"Cheerleading & Tumbling Instructor"}],"url":"https://www.linkedin.com/company/spirit-xpress"}]', '["Brian Schambs “I\'ve known Brad and worked with him for the last 14 years. As an owner of a property management company, I must have full confidence in the professionals that I\'m referring my clients to. Brad has been my insurance agent of choice from day 1. He has consistently shown a high level of knowledge, careful diligence, and most of all, care, for all of the clients I have referred to him. I always know that we can call on him to provide honest and reliable insurance advice. He\'s also easily accessible and highly responsive. To top it off, the rates he\'s able to offer through NC Farm Bureau are always highly competitive. If you\'re in need of insurance of any kind, you owe it to yourself to give Brad Davis a ring. I\'m sure you\'ll find him to be just as much as an asset as I have. ”","Cathy Hall “Brad is a great agent and takes wonderful care of his clients. ”"]']
User: ['Kim Campbell', 'Experienced Property Manager with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Apartments, Sales, Facility Management (FM), and Team Building. Strong real estate professional with a CMCA and AMS Designations focused in Property Management for condominiums, townhomes and single family homes.', 'Property Management Specialist at C&S Property Services, LLC', 'C&S Property Services, LLC', '[{"company":"C&S Property Services, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2007 - Present 14 years 11 months","duration_short":"14 years 11 months","end_date":"Present","start_date":"Sep 2007","subtitle":"C&S Property Services, LLC","title":"Property Management Specialist"}],"url":""}]', '["Ned Mahic “Kim, is an expert at what she does. She looks out for the clients best interest and delivers results.”","Daryck Beyer “Kim has always answered my questions and kept me informed along the lifecycle of projects.”"]']### Assistant: The agent's job is to provide knowledgeable, courteous, and professional insurance services, and today, the agent is reaching out to the user because they need to offer competitive pricing and professional insurance services for their property management company's clients. |
### Human: Agent: ['Jordan Jafferjee', 'I am a graduate of Fordham University with a Bachelor’s Degree in Information Science. My professional background includes over a decade of hands-on experience within fast-paced, professional environments in the fashion and media spaces as a technician, analyst, engineer, and currently as a director for a leading global media firm.', 'Senior Director of IT Infrastructure at VICE Media', 'VICE Media', '[{"company":"VICE Media","company_id":"vice-media","industry":"Publishing","location":null,"positions":[{"description":"Senior Director of IT Infrastructure responsible for architecture, operations, security, and compliance across production, broadcast, corporate, cloud, and physical data center footprints globally.","duration":"Jul 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jul 2021","subtitle":"VICE Media","title":"Senior Director of IT Infrastructure"},{"description":"","duration":"Dec 2018 Jun 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2021","start_date":"Dec 2018","subtitle":"VICE Media","title":"Director of Network Engineering"}],"url":"https://www.linkedin.com/company/vice-media"},{"company":"IAC/InterActive Corp.","company_id":"iac","location":null,"positions":[{"description":"• Aruba Wireless deployment across multiple US locations• Aruba MAS deployment across multiple US locations• Aruba ClearPass integration for 802.1X authentication on Wired and Wireless endpoints• Day-to-day operation and maintenance of multi-site OSPF network with Cisco Routing/Switching• Day-to-day operation and maintenance of Palo Alto 30XX and 50XX Firewalls (PANOS 6.X, 7.X, 8.X)• Palo Alto ACE Certified • Design, implementation, and deployment of GlobalProtect VPN solution company wide across Windows, OS X, Linux, and Mobile Platforms • Design, implementation, and deployment of Cisco Meraki Cloud Controlled Hub and Remote sites across the US• Design, implementation, and deployment of Solar Winds Orion Platform for real time health and diagnostic monitoring of Network and VoIP infrastructure across hub locations","duration":"Jan 2016 Nov 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2018","start_date":"Jan 2016","subtitle":"IAC/InterActive Corp.","title":"Network Engineer"},{"description":"• Avaya G450/G650 Hardware Management• Avaya CM 4.X and 6.X Management• Avaya H.323 and SIP endpoint Configuration• AVST CallXpress Management• Microsoft Active Directory/GAL Audit and Clean Up• Blackberry management via BES5 and BES10• Windows Phone, Android, and iOS Management via Sophos MDM• Windows Phone, Android, and iOS Management via Symantec MDM• Mobile Device Procurement • Mobile Device Configuration in a BYOD Environment • Mobile Account Billing Management and Auditing • Inventory Management of Mobile Devices• Creation of KB Articles and Technical Documentation","duration":"Mar 2013 Dec 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2015","start_date":"Mar 2013","subtitle":"IAC/InterActive Corp.","title":"Network/Telecom Analyst"}],"url":"https://www.linkedin.com/company/iac"},{"company":"Pronto, an IAC Company","company_id":"pronto","location":"Greater New York City Area","positions":[{"description":"• Desktop break fix support for Windows and Apple Products• End User LDAP Account Support and Maintenance• iOS Device Support and Network Integration• Microsoft Active Directory Management• Network Hardware Support• CentOS and Windows Sever Support• IT Purchasing and Procurement • Inventory Management• Creation of User Documentation, Procedure Outlines • Desktop break fix support for Windows and Apple Products• End User LDAP Account Support and Maintenance• iOS Device Support and Network Integration• Microsoft Active Directory Management• Network Hardware Support• CentOS and Windows Sever Support• IT Purchasing and Procurement • Inventory Management• Creation of User Documentation, Procedure Outlines","duration":"Aug 2011 Feb 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2013","start_date":"Aug 2011","subtitle":"Pronto, an IAC Company","title":"Systems Support Engineer"}],"url":"https://www.linkedin.com/company/pronto"},{"company":"Elie Tahari","company_id":"elie-tahari","location":null,"positions":[{"description":"• Phone support for over 500 users.• Desktop break fix support for Windows and Apple products.• Integration of OS X platforms into a Windows network environment.• Enterprise activation of Blackberrys through the Blackberry Enterprise Server. • iPhone and iPad integration through the Citrix Virtual Environment. • Remote support for offsite locations across North America and Europe. • Account creation/removal in Active Directory, BES5, and Cisco Call Manger.• AS400 account maintenance. • Hardware and software deployment across the network. • Implementation of inventory management via Track IT.","duration":"Sep 2008 Apr 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2011","start_date":"Sep 2008","subtitle":"Elie Tahari","title":"Desktop Support Technician"},{"description":"Intern – MIS Department","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"Elie Tahari","title":"Intern"}],"url":"https://www.linkedin.com/company/elie-tahari"}]', '["Marie C. Cassandra “I simply cannot recommend Jordan enough. He is extremely pleasant, organized, and sharp. In addition to being a fantastic IT professional, he\'s also an all around fun and interesting person.”","Tony Casson “Jordan is the absolute definition of self-starter and was a tremendous person to have on the team. We needed someone to handle all the IT needs for our NY office, while the rest of the Ops team was located in Colorado. Hiring him was a slam-dunk as he jumped in and owned our corporate IT from hardware to software, all while assisting the remote team with our global server network and Linux systems needs.”"]']
User: ['Marisol Deluna', 'Actively working in fashion since 1989.', 'Fashion Designer at Marisol Deluna New York- Deluna By Design, Inc. Chairman at Marisol Deluna Foundation, Inc.', 'Deluna By Design, Inc.- Marisol Deluna New York', '[{"company":"Deluna By Design, Inc.- Marisol Deluna New York","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Fashion Design and Manufacturing Fashion Design and Manufacturing","duration":"Nov 1997 - Present 24 years 2 months","duration_short":"24 years 2 months","end_date":"Present","start_date":"Nov 1997","subtitle":"Deluna By Design, Inc.- Marisol Deluna New York","title":"Fashion Designer - Creative Director"}],"url":""},{"company":"Marisol Deluna Foundation, Inc.","company_id":null,"location":"Texas","positions":[{"description":"Marisol Deluna Foundation, Inc.Marisol Deluna Foundation Fashion InitiativeLinda Luna Duffy Creative Hope Initiativewww.marisoldelunafoundation.org Marisol Deluna Foundation, Inc.Marisol Deluna Foundation Fashion InitiativeLinda Luna Duffy Creative Hope Initiativewww.marisoldelunafoundation.org","duration":"2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2014","subtitle":"Marisol Deluna Foundation, Inc.","title":"Chairman- Board of Directors"}],"url":""},{"company":"Various Fashion Houses","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"May 1989 Oct 1997 8 years 6 months","duration_short":"8 years 6 months","end_date":"Oct 1997","start_date":"May 1989","subtitle":"Various Fashion Houses","title":"Fashion Designer- Textile Stylist- Design Director"}],"url":""}]', '["Sara Adelaida Vázquez Cerqueira “I feel fortunate to have gotten to know and had the opportunity to work with Marisol. Her professionalism mixed with her great personality resulted in a strong working relationship for me. Although she was my senior she always made me feel part of the team, and I was able to learn a lot from her in terms of design .It was a pleasure working with her and I hope to again sometime in the future”","LinkedIn User “Marisol is a sensitive, talented, skilled, and humorous artist, yet disciplined and extremely focused fashion creator and business owner whose innovations and designs are known world wide and matched only by her interest and care for others around her.”"]']### Assistant: The agent's job is to manage IT infrastructure for a leading global media firm, and today the user is reaching out to the agent because they need assistance with integrating iOS devices into their network environment for their fashion design and manufacturing company. |
### Human: Agent: ['Nicholas Tran', 'I am a recent Business Administration graduate with a concentration in Marketing and a minor in Psychology at Truman State University. About a year of management with Waterway in the St. Louis market. Passionate in creativity, teamwork, and professionalism.', 'Store Manager at Waterway', 'Waterway Gas & Wash', '[{"company":"Waterway Gas & Wash","company_id":"waterwaycarwash","industry":"Retail","location":"St Louis, Missouri, United States","positions":[{"description":"Controlled costs through labor and chemical management. Trained 6 line employees in a timely manner. Offered hands-on assistance to customer, and assessing needs and maintaining current knowledge of customer preferences. Controlled costs through labor and chemical management. Trained 6 line employees in a timely manner. Offered hands-on assistance to customer, and assessing needs and maintaining current knowledge of customer preferences.","duration":"Jul 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Waterway Gas & Wash","title":"Manager"}],"url":"https://www.linkedin.com/company/waterwaycarwash"},{"company":"St. Louis Union Station Hotel","company_id":null,"location":"Greater St. Louis Area","positions":[{"description":"Gave excellent customer service while cleaning and maintaining the restaurant consistently. Gave excellent customer service while cleaning and maintaining the restaurant consistently.","duration":"May 2018 Jul 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2019","start_date":"May 2018","subtitle":"St. Louis Union Station Hotel","title":"Busser"}],"url":""},{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","location":"Greater St. Louis Area","positions":[{"description":"I monitor activities in the front of the store and secure Michaels assets including cash, checks, media and merchandise. In addition to providing world class service to customers, I work to promote key marketing initiatives such as: bounce back coupons, email collection, and brochure handouts. I monitor activities in the front of the store and secure Michaels assets including cash, checks, media and merchandise. In addition to providing world class service to customers, I work to promote key marketing initiatives such as: bounce back coupons, email collection, and brochure handouts.","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"The Michaels Companies, Inc.","title":"Arts and Crafts Sales Associate"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."}]', '["Judy Girard “I have known Nick for two years as his Marketing and AP Economics instructor. In addition, Nick was an active member in DECA & FBLA participating in social, service and competitive event activities. Nick has a strong interest in business & marketing, using his high school years to extend his knowledge in sports & entertainment and even advanced marketing. He has a good understanding of the economy and how businesses make decisions. As he continues to pursue his passion in the the business profession at Truman State University, he will make an exceptional intern for a business looking for an eager and capable professional.”","Michelle Stortzum(Totra) “As Nick Tran’s Marketing II instructor, Sports and Entertainment Marketing instructor and DECA Advisor at Lindbergh High School, I am happy to recommend him as an outstanding candidate for your program. Nick is an excellent student who has exhibited great academic and leadership skills while attending our high school. Nick consistently comes to class and displays a positive attitude when interacting with his peers and in completing his schoolwork. Throughout the semester, he has been continually upbeat and encouraging to others in class, always providing positive reinforcement. He works well with others and takes on the leadership role with group work. I also have had the opportunity to observe Nick in the context of DECA, an association of marketing students. Nick has wholeheartedly participated in several club activities including community service and socials. Nick has also participated in the 2016 and 2017 DECA District #9 Career Development Conference. He competed in 2016 in the area of Sports and Entertainment Marketing Team. In this event Nick took a 100 questions exam in marketing and completed one role play in the area of Sports and Entertainment Marketing with a partner in front of a judge after being given 20 minutes to prepare. This is an intimidating task for most teenagers, and I am glad he was able to rise to the challenge. In 2017 he competed in Business Law team and Operations Research with a paper that develops a SoLoMo promotion plan for a local business. He went to DECA State after finishing 3rd in Business Law team and 4th in Operations Research. As demonstrated by his activities and achievements listed in his application, Nick is an individual who can organize, set and reach goals. In whatever setting Nick is in, he takes command and is looked to by his peers for leadership. I am confident that he will be an exceptional representative for your program. ”"]']
User: ['Darshan Vithlani', 'A dynamic and communicative professional with experience in data analytics, digital marketing, and social media. Able to analyze large data sets and marry consumer insights to take meaningful marketing decisions that add value to the brand and its customers.Skilled in:-Digital Marketing,-Marketing Analytics,-Market Research- CRM-Social Media and Brand Management. Strong marketing professional with a Masters in Marketing Analytics from Pace University - Lubin School of Business. I enjoy meditating, browsing and baking in my free time.', 'Digital Marketing|Marketing Analytics|Social Media Management', 'Justin Alexander', '[{"company":"Justin Alexander","company_id":"justin-alexander","industry":"Retail Apparel and Fashion","location":"New Jersey, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Justin Alexander","title":"Digital Marketing Analyst"}],"url":"https://www.linkedin.com/company/justin-alexander"},{"company":"Pace University","company_id":"pace-university","location":"Greater New York City Area","positions":[{"description":"• Conducted primary research & post-survey data analysis using tools such as IBM SPSS, Excel and visualized with Tableau for the ’Millennial College Graduate Report’ directed by Dr.Larry Chiagouris. • Researched business areas and conducted various industry analysis that involved secondary research of articles and reports from databases such as ABI Inform, AdAge, Adweek, Business Source Premier, EBSCO, Google Scholar, and Statista. • Created marketing analytics reports to identify key metrics across different channels in order to recommend strategies to improve client’s marketing campaigns","duration":"Jan 2020 Jan 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2021","start_date":"Jan 2020","subtitle":"Pace University","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/pace-university"},{"company":"WalletGyde","company_id":"walletgyde","location":"Denver, Colorado, United States","positions":[{"description":"• Analyzed data for about 75,000 financial advisors to understand business operations by working on the datasets using R programming language, SQL, and Tableau to identify business opportunities and build an industry analysis.• Assisted the co-founder to build a business & marketing plan to raise $2 million. Researched the financial coaching industry and built relationships with leading financial businesses.• Planned the annual growth and digital marketing campaign with a budget of $100,000 with a focus on building brand awareness and driving sign-ups.","duration":"Jul 2020 Aug 2020 2 months","duration_short":"2 months","end_date":"Aug 2020","start_date":"Jul 2020","subtitle":"WalletGyde","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/walletgyde"},{"company":"Angel Broking","company_id":"angelone","location":"Mumbai, Maharashtra, India","positions":[{"description":"• Implemented the digital marketing campaigns with a monthly budget of $50,000 to maximize the number of app downloads. Received the ‘Best Employee Award’ for overachieving the target by 28%.• Executed the Media Planning and Buying alongside the VP and CMO to launch a new FinTech product with a budget allocation of $850,000. The campaign received an award for the ‘Best Team- Ad Campaign Launch’.• Managed the Social Media pages and increased the follower base on Facebook (35%), Instagram (250%), YouTube (140%), and Twitter (80%). Curated content for LinkedIn Life and interacted virtually with 50+ customers a day.• Built the SEO strategy to enhance the user experience and drive organic traffic. Monitored and improvised with the help of Google Analytics that resulted in a 23% lower bounce rate and increased the average time spent by more than a minute.","duration":"Jan 2018 Mar 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2019","start_date":"Jan 2018","subtitle":"Angel Broking","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/angelone"},{"company":"Angel Broking","company_id":"angelone","location":"Mumbai, Maharashtra, India","positions":[{"description":"• Arranged at least 2 business events every month for product promotion either a seminar or a corporate visit. • Managed a team of 7-8 junior trainees to meet the sales target of 200 new activations per month. • Explaining Company Financial Reports and Research Reports to the clients for stock market investments. • Awarded as the top sales performer for 3 consecutive months from November 2016- January 2017. • Arranged at least 2 business events every month for product promotion either a seminar or a corporate visit. • Managed a team of 7-8 junior trainees to meet the sales target of 200 new activations per month. • Explaining Company Financial Reports and Research Reports to the clients for stock market investments. • Awarded as the top sales performer for 3 consecutive months from November 2016- January 2017.","duration":"Jul 2016 Mar 2017 9 months","duration_short":"9 months","end_date":"Mar 2017","start_date":"Jul 2016","subtitle":"Angel Broking","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/angelone"}]', '["Gaurav Garg “Worked Closely with Darshan During Angel Bee Platform Launch for Angel Broking. I was amazed to see his hands on ground understanding of client needs . His understanding about client needs blends well with his marketing skills. You will make Big Darshan, Keep it up!!!”","Aditya Desai “Darshan is such a nice person to have around. He is not only a great colleague but also very good in Digital Marketing, particularly in handling Social Media accounts. He is very creative, hands-on, and organized. He is the guy to go to when you need help with Social Media or Marketing Analytics and is always open to discuss ideas and suggestions. His work ethics is immaculate and so easy to work together with. He goes out of his way when you ask for some help and guidance. I\'m certain that Darshan will do great things in his career.”"]']### Assistant: The agent's job is to provide digital marketing and social media management services, while the user is reaching out to the agent because they need assistance with marketing analytics and consumer insights for their brand. |
### Human: Agent: ['Timothy Saccenti', 'Timothy SaccentiTimothy Saccenti is a photographer and filmmaker based in New York City. Working in the fashion and music worlds, his otherworldly images mix analog lighting techniques with specialised, modern mediums, including 3d, holography, lasers and generative digital art. His immersive concepts have made him an in-demand still and video creator for clients such as Warp records, Gucci, King Kong magazine, Depeche Mode, Coldplay, Sony and Mercedes. His portrait work includes timeless futuristic images of Lana Del Rey, Pharrell, Run the Jewels and Travis Scott. Working in fine art, Saccenti has exhibited his mix-media show “The Garden” at the Diesel gallery in Tokyo as well as contributed to multiple group shows around the world including the Palais de Tokyo in Paris. Timothy’s print publishing includes his “Struggle Sessions” series with digital artist Sam Rolfes, his “Portraits 01” book of electronic artists, his Cannes Gold Lion winning “Formation” book of modern legends for the World Cup 2014. With creative partner Dina Chang he has recently started a creative studio, Setta, with offices in New York and Los Angeles.“Timothy\'s aesthetic,.minimal and Sci-fi, is what dreams are made of" –Vice magazineFilm representation: http://www.radicalmedia.comStills representation[UK/Europe]: http://www.stemagency.comAdobe Create Feature https://create.adobe.com/2019/11/19/setta-studio-unhinged.html', 'Director and Photographer | Setta Studio @radicalmedia @helloartists @stemagency', 'RadicalMedia LLC', '[{"company":"RadicalMedia LLC","company_id":"radicalmedia","industry":"Entertainment","location":"Greater New York City Area","positions":[{"description":"","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"RadicalMedia LLC","title":"Director Representation | Commercials, Music Videos and Films"}],"url":"https://www.linkedin.com/company/radicalmedia"},{"company":"Hello Artists","company_id":"hello-artists","location":"Greater New York City Area","positions":[{"description":"","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"Hello Artists","title":"Still Photography Representation"}],"url":"https://www.linkedin.com/company/hello-artists"},{"company":"Timothy Saccenti Studio","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2000","subtitle":"Timothy Saccenti Studio","title":"Director and Photographer"}],"url":""}]', '["Emanuele Crivellari “I had the opportunity of working with Tim on the opening of his Gallery in Tokyo and on a Sony Playstation launch Campaign for Japan. Tim is a very talented and ingenious director and photographer, he possesses an acute eye for details which puts him above many. He is a pleasure to work with, a humble and approachable personality and focus on the creative process at the same time. His work is very distinctive, original and fascinating, absolutely an honour to work with such an artist. From the distance, via the wire, or in the same city/room, the understanding and the smoothness of our collaborations is always inspiring. Thanks Tim.”","Greg Farrell “Timothy is a true visionaire for the 21st century. From his initiale approach of his subject matter to final execution of his medium is genius to say the least. I am proud to say that I have had the pleasure to work with Timothy and highly recommend him to any client that requires his services.”"]']
User: ['Jonathan Stuckey', 'I enjoy doing anything with computers, but especially enjoy tearing them apart and making them work again. Finding solutions to complicated problems is something I enjoy as well. Specialties: • Team leadership • Project management • Hardware and software troubleshooting • Supported Microsoft Office XP, 2003, 2007, 2010, and 2013 including Outlook • Proficient with Windows XP, Vista, 7, 8, 8.1, Server 2003, Server 2008 R2, and Mac OS X', 'Technical Program Manager at Pluto TV', 'Pluto TV', '[{"company":"Pluto TV","company_id":"pluto-tv","industry":"Entertainment Providers","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Pluto TV","title":"Technical Program Manager"}],"url":"https://www.linkedin.com/company/pluto-tv"},{"company":"Rosetta Stone","company_id":"rosettastone","location":null,"positions":[{"description":"","duration":"Jul 2017 May 2021 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2021","start_date":"Jul 2017","subtitle":"Rosetta Stone","title":"Technical Project Manager"},{"description":"I currently manage a team of six Desktop Support Technicians in three different physical locations handling Tier 2 and Tier 3 user support. Our team is also responsible for access management, new hires/terminations, Cisco VOIP phone setup, imaging solutions for the department, and many other tasks. My main responsibility is to monitor all tickets entering the desktop support queue through our ticketing system and assign technicians as necessary. I am also responsible for managing all of the IT projects assigned to our team. Additionally, I am tasked with training the desktop support team on new procedures, new systems, and policies. Highlights:• Assisted with company migration from Exchange 2007 to Google Apps for Business• Worked on implementation team for new ITIL system, Remedyforce• Led team in migration of LANDesk Management Suite to a new data center and upgrade to version 9.5• Deployed LANDesk Management Suite to Rosetta Stone offices across the globe• Helped with deployment of DeployStudio for Mac OSX imaging solution• Facilitated a quarterly review of employee access as required by the Sarbanes Oxley Act• Led an upgrade of 75 laptops in 30 days with full team effort","duration":"Jan 2013 Jul 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2017","start_date":"Jan 2013","subtitle":"Rosetta Stone","title":"Desktop Support Manager"},{"description":"I led a team of Help Desk Technicians to support the Rosetta Stone staff. In this role I continued my responsibilities as a Help Desk Technician, but also trained, coached and mentored the Help Desk Team. During my time here there were been between 3 and 7 technicians on the team, including myself. The team averages about 500 calls and 600 completed trouble tickets every month. I monitored all calls and tickets that enter the Help Desk queue and assign technicians as necessary. I also work as an on-call technician about one week a month. Highlights:• Helped select, design, implement, test, and support a new Asset Management System, LANDesk Asset Lifecycle Management• Assisted training/managing outsourced Tier 1 Help Desk team in India• Increased overall satisfaction with outsourced Help Desk from 30% to 80%• Installed a new kiosk design in malls across the US• Kept morale and user satisfaction high as work increased and the number of Help Desk Technicians decreased due to attrition","duration":"Jun 2011 Jan 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2013","start_date":"Jun 2011","subtitle":"Rosetta Stone","title":"Help Desk Team Lead"},{"description":"In this role I supported the employees of Rosetta Stone with any of their technology needs. This included computers, smart phones, tablets, video conferencing units, VOIP phones, and any other equipment or software used by Rosetta Stone employees. I was responsible for monitoring a ticket queue as well as answering phone calls. While working here I also worked in the NOC to assist with system down emergencies. Highlights:• Used Altiris and LANDesk to image computers and install software of systems across the globe• Managed user accounts and access using Active Directory• Created workflows for all NOC technicians to follow in the event of a system outage• Maintained above 90% customer satisfaction rate","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"Rosetta Stone","title":"Help Desk/NOC Technician"}],"url":"https://www.linkedin.com/company/rosettastone"},{"company":"Eastern Mennonite School","company_id":"eastern-mennonite-school","location":"","positions":[{"description":"I help train, mentor, and teach basketball to the varsity players. I help train, mentor, and teach basketball to the varsity players.","duration":"Aug 2012 Feb 2018 5 years 7 months","duration_short":"5 years 7 months","end_date":"Feb 2018","start_date":"Aug 2012","subtitle":"Eastern Mennonite School","title":"Volunteer Boys Assistant Varsity Basketball Coach"}],"url":"https://www.linkedin.com/company/eastern-mennonite-school"},{"company":"Goshen College","company_id":"goshen-college","location":null,"positions":[{"description":"At Goshen College I was hired to manage a team of other students with a massive system upgrade of over 400 computers on campus. The upgrade included a migration from Windows XP to Windows 7 64-Bit. My team imaged all of the computers, replaced the computers, and assisted users with any problems they were having.Highlights:• Supervised other students while performing a upgrade of over 400 computers• Used Altiris to install Windows 7 Enterprise 64-bit on Mac Mini hardware• Helped resolve issues relating to software and driver compatibility• Created silent install packages to install software over the network without user interaction","duration":"May 2010 Jul 2010 3 months","duration_short":"3 months","end_date":"Jul 2010","start_date":"May 2010","subtitle":"Goshen College","title":"MSU upgrade manager"},{"description":"I worked as first level user support for Goshen College. I helped resolve issues with email clients such as Eudora, Thunderbird, and Zimbra, as well as supporting MS office versions 2003, 2007 and 2010. My junior year I was appointed the Lead STA. In this position I trained new student employees, led meetings, and trained student employees on the new systems. I managed a team of 11 students in their job as Student Technology Assistant.","duration":"Jan 2007 May 2010 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2010","start_date":"Jan 2007","subtitle":"Goshen College","title":"Student Technology Assistant"}],"url":"https://www.linkedin.com/company/goshen-college"},{"company":"Mennonite Mission Network","company_id":null,"location":"","positions":[{"description":"I did basically anything that needed to be done. I worked on as a member of the network team as well as the helpdesk team resolving issues with MS office, ShoreTel phone system, network connectivity, and printing issues. I also proposed an organizational response to VDI by researching and proposing a project. I did basically anything that needed to be done. I worked on as a member of the network team as well as the helpdesk team resolving issues with MS office, ShoreTel phone system, network connectivity, and printing issues. I also proposed an organizational response to VDI by researching and proposing a project.","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"Mennonite Mission Network","title":"IT Intern"}],"url":""}]', '["Maureen Nash “It’s rare to come across someone as versatile and capable as Jonathan. I worked with Jonathan in his various roles and capacities (official and unofficial) over the last year at Rosetta Stone, from Project Manager to Scrum Master to JIRA expert to the general go-to know-all guy. I was constantly impressed with his ability to juggle all of his roles and projects, none of which would have gone so smoothly without his management. Even with all that he took on, he approached his work with humor and confident humility that instantly put everyone at ease. Any team or project would be lucky to have Jonathan at the helm.”","Peter Paglia “Jonathan’s innate detail-oriented style resulted in a thorough knowledge of Rosetta Stone’s technical workings, and a high level of enthusiasm, and professionalism, which I noticed immediately on joining the Rosetta Stone Project Management Office as Senior Project Manager. Jonathan was an invaluable resource, more than a source of insider knowledge, Jonathan knew and taught me who to contact and what was needed to accomplish our goals, he had a valuable insight into the technical process flow from project concept to delivery. Jonathan dedication, drive, focus and ability to invent, and apply innovative solutions to our project goals was amazing, and it is because of his excellence in this area that he earned the respect of our teams and leadership. He often coordinated effort between diverse teams, combining strengths and energy to exceed our goals. Of particular note was Jonathan’s team player approach, his enthusiastic embrace of change, and unwavering commitment to our program goals. We were also involved in a waterfall to Agile SDLC conversion, and given all the chaos and confusion that can cause, I noticed that the team under his leadership continued to perform and embrace this evolution. It was not unusual to hear praise and team mates commending Jonathan’s outstanding level of professionalism and follow-through. Jonathan is a top-performing Project Management Professional, I eagerly endorse him for any Project or Program leadership position. Pete Paglia”"]']### Assistant: The agent's job is to work as a director and photographer at Setta Studio, and today, the agent is reaching out to the user because they need technical assistance with troubleshooting a photography project for a client. |
### Human: Agent: ['Cynthia Romano', 'Since 2001, I have focused my career on jewelry, fashion and beauty still life photography. Creating beautiful, commercial photography is my passion. View my work at: www.cynthiaromano.com www.crmoments.com www.facebook.com/cynthiarphotography/ www.instagram.com/cynthiaromanophotography/ #stilllifephotographer #freelancephotographer #commercialphotographer #jewelryphotographer #nycphotographer #professionalphotographer #photographer', 'Photographer', 'Freelance Photographer', '[{"company":"Freelance Photographer","location":"Greater New York City Area","positions":[{"description":"www.cynthiaromano.comPhoto studio located in Jersey City.Still life photographer concentrating in jewelry, soft goods, beauty & fragrance, accessories and home goods.Photographs for catalogs, marketing, social media, editorial and e commerce. Consults for and develops branding. Styles still life and photo art directs. Provides retouching. Photographs on figure. Photographs store events. Skilled in 360 degree photography(aka \\"spin photography\\" \\"3D photography\\"). Clients include Macy\'s jewelry, Calvin Klein, Tommy Hilfiger, Rebecca Minkoff, Tiffay & Co., Saks 5th Avenue, David Yurman, Christie\'s, J.Crew, Vineyard Vine\'s, Madewell, Ringly, Barneys New York, Mixtiles, Brooks Brothers, Jack Thread\'s, The Everygirl, Able Cosmetics, La Rue PR.","duration":"Apr 2015 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Freelance Photographer","title":"Photographer"}],"url":""},{"company":"J.Crew","company_id":"j-crew","location":"New York, New York","positions":[{"description":"Predominantly shot for J.Crew catalog and social media. Developed look and lighting technique for J.Crew Factory. Photographed for Madewell. Directed junior stylists. Predominantly shot for J.Crew catalog and social media. Developed look and lighting technique for J.Crew Factory. Photographed for Madewell. Directed junior stylists.","duration":"Apr 2012 Apr 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2015","start_date":"Apr 2012","subtitle":"J.Crew","title":"Photographer"}],"url":"https://www.linkedin.com/company/j-crew"},{"company":"Barney\'s New York","company_id":"barneys-new-york","location":"","positions":[{"description":"Lead still life, editorial and jewelry photographer. Principal event photographer. Taught lighting techniques and oversaw creatives for staff photographers. Styled on figure and still life. Conceptualized and photo art directed creative imagery for multiple channels. Photographed on figure for look books and social media campaigns. Lead still life, editorial and jewelry photographer. Principal event photographer. Taught lighting techniques and oversaw creatives for staff photographers. Styled on figure and still life. Conceptualized and photo art directed creative imagery for multiple channels. Photographed on figure for look books and social media campaigns.","duration":"Jan 2010 Mar 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2012","start_date":"Jan 2010","subtitle":"Barney\'s New York","title":"Photographer"}],"url":"https://www.linkedin.com/company/barneys-new-york"},{"company":"Freelance","location":"","positions":[{"description":"Freelanced for various fashion, jewelry and beauty companies. Clients included J.Crew , Coach, Ray Buananno Studio, Delicate Raymond, Deborah Rice Jewelry. Photographed creative stills for the J.Crew catalog. Freelanced for various fashion, jewelry and beauty companies. Clients included J.Crew , Coach, Ray Buananno Studio, Delicate Raymond, Deborah Rice Jewelry. Photographed creative stills for the J.Crew catalog.","duration":"Jul 2006 Jan 2010 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2010","start_date":"Jul 2006","subtitle":"Freelance","title":"Photographer"}],"url":""},{"company":"J.Crew and Saks Fifth Avenue","location":"","positions":[{"description":"Digital tech for on figure photography. Assisted photographers and photographed. Advised model selection for brands and booked models. Coordinated samples for studio. Digital tech for on figure photography. Assisted photographers and photographed. Advised model selection for brands and booked models. Coordinated samples for studio.","duration":"Aug 2001 Jun 2006 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2006","start_date":"Aug 2001","subtitle":"J.Crew and Saks Fifth Avenue","title":"Photo Assistant, Digi Tech & Coordinator"}],"url":""},{"company":"J.Crew","company_id":"j-crew","location":"","positions":[{"description":"Photographed still life product photography. Coordinated shot requests and communicated directions to photographers. Directed images to and from retouching vendors. Streamlined processes. Photographed still life product photography. Coordinated shot requests and communicated directions to photographers. Directed images to and from retouching vendors. Streamlined processes.","duration":"Aug 2001 Jul 2005 4 years","duration_short":"4 years","end_date":"Jul 2005","start_date":"Aug 2001","subtitle":"J.Crew","title":"Image Trafficker/ Apprentice Photographer"}],"url":"https://www.linkedin.com/company/j-crew"},{"company":"Angel Prints","location":"London, United Kingdom","positions":[{"description":"Developed film and printed for professional photographers. Retouched imagery in accordance to customer requests. Developed film and printed for professional photographers. Retouched imagery in accordance to customer requests.","duration":"Jan 2001 Jun 2001 6 months","duration_short":"6 months","end_date":"Jun 2001","start_date":"Jan 2001","subtitle":"Angel Prints","title":"Photo Processor, Printer & Retoucher"}],"url":""},{"company":"Gannett Newspapers","company_id":"gannett-newspapers","location":"","positions":[{"description":"Edited film of staff photographers. Selected imagery from AP. Developed film and digital imagery to be press ready. Photographed local stories. Edited film of staff photographers. Selected imagery from AP. Developed film and digital imagery to be press ready. Photographed local stories.","duration":"May 2000 Dec 2000 8 months","duration_short":"8 months","end_date":"Dec 2000","start_date":"May 2000","subtitle":"Gannett Newspapers","title":"Junior Photographer, Editor & Post Production"}],"url":"https://www.linkedin.com/company/gannett-newspapers"}]', '["Dawn Giarrizzo “I\'ve worked with Cynthia in various roles over the years. She is a hard worker and always puts her heart into her work. I can always rely on her to produce quality work.”","Briana Jacobson “Cynthia is reliable with a strong work ethic, which is why I consistently hire her at Sandbox. My clients enjoy working with her, and they appreciate her expertise and commitment to quality.\\" - Bianna Jacobson, Senior Producer, Sandbox ”"]']
User: ['Grace Tran', 'Experienced photographer with a demonstrated history of working in the publishing industry. Skilled in Photography, Microsoft Excel, Microsoft Word, Adobe Indesign CC, and Adobe Illustrator. Business student currently attending the Fashion Institute of Technology.', 'Social Media Marketing Intern at FEMI AINA NEW YORK', 'FEMI AINA NEW YORK', '[{"company":"FEMI AINA NEW YORK","company_id":"femi-aina-new-york","industry":"Luxury Goods & Jewelry","location":"","positions":[{"description":"","duration":"May 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"May 2021","subtitle":"FEMI AINA NEW YORK","title":"Social Media Marketing Intern"}],"url":"https://www.linkedin.com/company/femi-aina-new-york"},{"company":"Leo Schachter","company_id":"leo-schachter","location":"","positions":[{"description":"","duration":"Jul 2021 Sep 2021 3 months","duration_short":"3 months","end_date":"Sep 2021","start_date":"Jul 2021","subtitle":"Leo Schachter","title":"Office Assistant"}],"url":"https://www.linkedin.com/company/leo-schachter"},{"company":"ANDWHY. Media","company_id":"andwhy-media","location":null,"positions":[{"description":"","duration":"Feb 2021 Sep 2021 8 months","duration_short":"8 months","end_date":"Sep 2021","start_date":"Feb 2021","subtitle":"ANDWHY. Media","title":"Creative Director"},{"description":"","duration":"Jun 2020 Feb 2021 9 months","duration_short":"9 months","end_date":"Feb 2021","start_date":"Jun 2020","subtitle":"ANDWHY. Media","title":"Content Writer"}],"url":"https://www.linkedin.com/company/andwhy-media"},{"company":"Line By Moi","company_id":"line-by-moi","location":null,"positions":[{"description":"","duration":"Nov 2020 Jun 2021 8 months","duration_short":"8 months","end_date":"Jun 2021","start_date":"Nov 2020","subtitle":"Line By Moi","title":"Marketing and Communications Specialist"},{"description":"","duration":"Aug 2020 Nov 2020 4 months","duration_short":"4 months","end_date":"Nov 2020","start_date":"Aug 2020","subtitle":"Line By Moi","title":"Blogger"}],"url":"https://www.linkedin.com/company/line-by-moi"},{"company":"Blush Magazine","company_id":"blushmagfit","location":"","positions":[{"description":"","duration":"Sep 2019 Sep 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2020","start_date":"Sep 2019","subtitle":"Blush Magazine","title":"Assistant Photographer"}],"url":"https://www.linkedin.com/company/blushmagfit"},{"company":"Women\'s Republic","company_id":"womensrepublic","location":"","positions":[{"description":"","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"Women\'s Republic","title":"Regular Contributor"}],"url":"https://www.linkedin.com/company/womensrepublic"},{"company":"ModaBox","company_id":"modabox","location":"","positions":[{"description":"","duration":"Nov 2019 Mar 2020 5 months","duration_short":"5 months","end_date":"Mar 2020","start_date":"Nov 2019","subtitle":"ModaBox","title":"Styling Intern"}],"url":"https://www.linkedin.com/company/modabox"}]', '["Coco Mata “I\'ve worked with Grace as a photographer and creative director twice (once for ANDWHY Media and the other for my accessories business promotional pictures) and I had a wonderful experience every time! Her work ethic is of high quality, and the end results are amazing. She is easy to work with, a visionary, and has a good eye for photography! I highly recommend and would love to work with her again for future campaigns for my business. ”","Annie Law “Grace was amazing to work with at ANDWHY and Line By Moi. She wrote articles, planned social media posts, graphically designed two print magazines, and so much more. Her skills and work ethic are incomparable. If she doesn\'t know how to do something, she\'ll learn how to do it quickly and easily. It\'s hard to find such a kind and driven person like Grace, and any company that hires her will be lucky to have her. ”"]']### Assistant: The agent's job is to conduct freelance photography for various companies, and today, the agent is reaching out to the user because they need a skilled photographer for an upcoming jewelry campaign. |
### Human: Agent: ['Michael Sexton', "I offer years of proven success having won seven (7) President's Club awards at three separate companies. Strong servant leadership skills that drives consistent results through highly developed sales skills. Proven motivator, mentor and team leader. Hiring and developing high performance producing teams are my strongest assets. Comfortable in all sales environments from start ups to large Fortune 500 companies.My goal is to construct a successful and sustainable sales team that delivers quarter after quarter towards my company's driver goals. I am looking to transfer the passion I have for the healthcare industry to those who work with and around me. I have been blessed to have chosen a field of work that has such rewarding side effects and I want everyone in our business to fully understand how beneficial it is to be part of providing cures for patients throughout the world.Clinical experience in Peripheral Vascular, Electrophysiology, Interventional Cardiology, Dialysis, Gastroenterology and Vascular Surgery.Portfolio expertise in disposable medical devices, implantable medical devices, diagnostic and therapeutic catheters, capital equipment and integrated systems.", 'Director of Sales - Northeast at Cantel Medical - Medivators Division', 'Cantel Medical - Medivators Division', '[{"company":"Cantel Medical - Medivators Division","company_id":null,"location":"Northeast","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Aug 2016","subtitle":"Cantel Medical - Medivators Division","title":"Director of Sales - Northeast"}],"url":""},{"company":"Boston Scientific - Electrophysiology","company_id":null,"location":"Boston","positions":[{"description":"Managed the EP team in the Northeast Region\'s Rhythm Management group. Delivered the first three leverage Capital deals in the country at Mount Sinai, University of Rochester and Rhode Island Hospital. 3D mapping (Rhythmia) was my primary focus developing the sales and clinical teams needed to deliver at and above company expectations. In this role I managed 6-8 territory managers and 5 clinical mapping specialists. Managed the EP team in the Northeast Region\'s Rhythm Management group. Delivered the first three leverage Capital deals in the country at Mount Sinai, University of Rochester and Rhode Island Hospital. 3D mapping (Rhythmia) was my primary focus developing the sales and clinical teams needed to deliver at and above company expectations. In this role I managed 6-8 territory managers and 5 clinical mapping specialists.","duration":"Nov 2013 May 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2016","start_date":"Nov 2013","subtitle":"Boston Scientific - Electrophysiology","title":"Northeast Regional Sales Manager"}],"url":""},{"company":"Bard Electrophysiology","company_id":null,"location":"Boston to Washington DC","positions":[{"description":"Multiple President\'s Club Award winner. I developed a really strong team in my nine (9) years with Bard EP consistently upgrading the talent in our area to maintain the highest performance levels. My team finished either #1 or #2 in 7 of my 9 years with the company. This was an unprecedented performance. I was able to find, hire and help to develop multiple future President\'s Club winners at Bard while maintaining my inherited top performers. I managed 6-8 Territory Managers from Boston to Washington DC. We represented Capital equipment (Stimulators and Recording Systems) as well as a full line of catheters. On November 1, 2013 our acquisition by BSC was finalized and I moved over to their EP Division in a similar role managing their Northeast Region.","duration":"Feb 2005 Oct 2013 8 years 9 months","duration_short":"8 years 9 months","end_date":"Oct 2013","start_date":"Feb 2005","subtitle":"Bard Electrophysiology","title":"Northeast District Sales Manager"}],"url":""},{"company":"Abbott Vascular Devices","company_id":"abbott-","location":"New England","positions":[{"description":"Start up vascular stent division covering all of New England. Start up vascular stent division covering all of New England.","duration":"Nov 2003 Feb 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2005","start_date":"Nov 2003","subtitle":"Abbott Vascular Devices","title":"Territory Manager"}],"url":"https://www.linkedin.com/company/abbott-"},{"company":"IntraTherapeutics, Inc.","company_id":null,"location":"","positions":[{"description":"Multiple President\'s Club Award winner. I won P Club here as both a Sales Representative and as a Regional Manager. In this my first management job, I was able to hire and develop a top performing sales team bringing on and managing multiple award winners. We set records for both revenue and unit sales. Prior to being purchased by Sulzer Medica I worked very closely with our VP of Sales to help to develop a restructuring plan and to institute a sales strategy that positioned the company for a successful acquisition. At Iti we sold an innovative new peripheral stent and I managed up to 13 sales representatives covering over a third of the US.","duration":"Feb 1999 Aug 2003 4 years 7 months","duration_short":"4 years 7 months","end_date":"Aug 2003","start_date":"Feb 1999","subtitle":"IntraTherapeutics, Inc.","title":"Northeast District Sales Manager"}],"url":""},{"company":"Schneider (USA) Inc","company_id":null,"location":"New England","positions":[{"description":"Multiple President\'s Club Award winner. Had a really successful run while selling the first self-expanding peripheral stent ever - the Wallstent. I covered all of New England and was able to initially train every major health care center in the area. I worked with Interventional Radiologists, Gastroenterologists, Interventional Pulmonologists, Vascular Surgeons and Interventional Cardiologists. Here I was part of developing future markets in Vascular applications, Portal-systemic shunts, Esophogeal stents, Colonic stents, Enteral stents and Bronchial stents.","duration":"Jan 1990 Dec 1998 9 years","duration_short":"9 years","end_date":"Dec 1998","start_date":"Jan 1990","subtitle":"Schneider (USA) Inc","title":"Territory Manager"}],"url":""},{"company":"Sherwood Medical","company_id":null,"location":"","positions":[{"description":"Sold 5 french coronary angiographic catheters to cath labs all over NY, NJ and New England. Sold 5 french coronary angiographic catheters to cath labs all over NY, NJ and New England.","duration":"Jan 1988 Jan 1990 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1990","start_date":"Jan 1988","subtitle":"Sherwood Medical","title":"Territory Manager"}],"url":""},{"company":"Baxter Healthcare","company_id":"baxter-healthcare","location":"","positions":[{"description":"Sold the SPS550 series for Hemodialysis in the Northeast covering NY and all of New England. Sold the SPS550 series for Hemodialysis in the Northeast covering NY and all of New England.","duration":"Jan 1986 Jan 1988 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1988","start_date":"Jan 1986","subtitle":"Baxter Healthcare","title":"Territory Manager"}],"url":"https://www.linkedin.com/company/baxter-healthcare"}]', '["Jason Burch, MBA “Michael is an outstanding leader and mentor. He has an ability to help support field representatives by allowing them to function independently but with managerial direction. Michael treated me like I was his customer and always asked what he could do to help me succeed in business and life. I whole heartedly recommend him for any type of leadership position!”","Kenneth Knudson “I am happy to have the honor to write a recommendation for Michael. He worked as my Northeast District Sales Manager for 5 years while at Bard Electrophysiology. Michael was a consistent top performer winning Presidents club multiple times. He is a natural leader and is dedicated to his team and to his organization. He delivered excellent sales strategies, his hiring skills were top notch and his player development was most likely his strongest asset. ther is also \\"no quit in that dog\\". He would be an asset to any organization.”"]']
User: ['Erin Echelmeyer', 'My name is Erin, and I’m currently the Associate Vice President for Marketing Operations at the Methodist Healthcare System. Over the course of my career, I’ve made notable achievements in applying various principles of marketing communications in promoting and improving the reputation and brand recognition of various healthcare organizations. Having consistently delivered excellent results in the development and implementation of effective marketing plans, I’ve proven myself capable of contributing to the commercial growth of business establishments through skillful utilization of highly innovative marketing content and industry communications tools that cater to a diverse set of market segments. All in all, my ability to devise unique marketing strategies and action plans should be very helpful in enabling companies to boost their competitive advantage and expand their market presence. Please feel free to contact me at Erin.Echelmeyer@gmail.com with your thoughts or inquiries about my work—I’m always interested in making new professional acquaintances.', 'Associate Vice President Marketing Operations at Methodist Healthcare System', 'Methodist Healthcare System', '[{"company":"Methodist Healthcare System","company_id":"methodist-healthcare-system","industry":"Hospital & Health Care","location":"San Antonio, Texas Area","positions":[{"description":"As the Associate Vice President for Marketing Operations, I am responsible for supervising activities involving strategic marketing and cross-functional collaboration to facilitate the achievement of business development objectives for multiple service lines and access points across 15 locations and 200 service providers. Significant accomplishments include:• Developed and managed a $4.5M annual marketing department budget to ensure optimum availability of funding across multiple accounts for supporting the achievement of EBITDA targets.• Facilitated strategic planning discussions, which proved valuable in aligning concepts, tactical roadmaps, and allotted resources in support of service line growth initiatives.• Ensured timely completion of all marketing and communications campaign deliverables for key stakeholders, while overseeing cross collaboration between the two departments.• Launched four new Freestanding Emergency Rooms (FSERs) in the midst of a global pandemic.• Increased Division Patient Feedback Score (PFS) from 2.9 to 3.8, which elevated the standing of both system and facility-level brands from being low-ranking in the company.• Executed digital content strategy on market site, which significantly increased both total and organic web traffic as it relates to possible services, conditions, and treatments.• Reduced agency expenses by $250K through the operationalization of in-house creative team and internal processes to better fund creative requirements for prioritized growth objectives.• Expanded marketing operations through the incorporation of CRM e-mail programs, implementation of Physician Marketing Initiatives, and recruitment and onboarding of two crucial roles in support of these efforts.• Established consistency in messaging across all CRM and e-mail marketing initiatives with keen focus on promoting productive engagements with consumers using refreshed brand elements and specific, clear call to actions.","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Methodist Healthcare System","title":"Associate Vice President Marketing Operations"}],"url":"https://www.linkedin.com/company/methodist-healthcare-system"},{"company":"Reston Hospital Center","company_id":"reston-hospital-center","location":"Reston, VA","positions":[{"description":"In this role, I was tasked with coordinating the development and implementation of data-driven annual marketing plans for supporting the achievement of organizational objectives. In addition, I also managed a $1M annual marketing budget covering multiple service lines, while serving as Facility PIO (Public Information Officer). Significant accomplishments include:• Positioned the reputation of the hospital and its services as one of the nation\'s leaders in robotic surgery.• Increased brand awareness and patient feedback score through strategic oversight of all online reputation management initiatives and media relations.• Enhanced the engagement of target audiences through the application of both paid and unpaid tactics.• Earned distinction as Subject Matter Expert on all matters related to marketing and communications.• Implemented a successful bariatrics surgery marketing campaign, which resulted in a 49% increase in bariatric surgical volume.• Created consistency in the use of the RHC brand through the development of a streamlined content strategy, and alignment of all visual brand elements employed throughout the facility and its programs.• Provided crucial assistance to regional research studies for validating the effectiveness of test concepts and strategies prior to the development and execution of campaign.• Led the development and implementation of communication strategies for the rollout of a Level II Trauma Center.• Improved total volume of robotic surgeries by 8% through the conceptual development and launching of The Virginia Institute for Robotic Surgery at Reston Hospital Center, which greatly increased the level of community awareness on technological advancements.","duration":"Jan 2016 Mar 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2019","start_date":"Jan 2016","subtitle":"Reston Hospital Center","title":"Public Relations and Marketing Director"}],"url":"https://www.linkedin.com/company/reston-hospital-center"},{"company":"Gateway Regional Medical Center","company_id":"gateway-regional-medical-ctr","location":"Granite City, IL","positions":[{"description":"As the company\'s Public Relations and Marketing Director, I was in charge of managing all physician recruitment programs including the employment of providers across a wide range of specialties, and oversight of an annual marketing budget of $800K for the promotion of the hospital and its diverse service lines. Significant accomplishments include:• Achieved a 5% volume increase in cardiac rehabilitation through the deployment of a cardiac services campaign featuring a free online risk analysis and evaluation for heart disease.• Expedited the opening of an additional urgent care center as an extension of the facility emergency department.• Managed all hospital branding and marketing initiatives.• Acted as facility Public Information Officer, managing all media and public relations and crisis communications.• Led all business planning and strategy development on an annual basis by providing volume analysis to determine growth strategies.","duration":"Jan 2011 Dec 2015 5 years","duration_short":"5 years","end_date":"Dec 2015","start_date":"Jan 2011","subtitle":"Gateway Regional Medical Center","title":"PR & Marketing Director"}],"url":"https://www.linkedin.com/company/gateway-regional-medical-ctr"},{"company":"Catalina Marketing","company_id":null,"location":"St.Louis, MO & St. Petersburg, FL","positions":[{"description":"My main responsibility was managing the distribution rates of client driven coupon programs while adhering to client budget restraints in order to build customer loyalty for specific product lines. I handled the design of actual coupons and the program scheduling as well. I acted as the liasion between sales managers and corporate creative team to ensure client goals were met efficiently and effectively.","duration":"Oct 2010 Jan 2011 4 months","duration_short":"4 months","end_date":"Jan 2011","start_date":"Oct 2010","subtitle":"Catalina Marketing","title":"Sales Account Specialist"}],"url":""},{"company":"Right at Home In Home Care & Assistance","company_id":null,"location":"","positions":[{"description":"Maximize company\'s billing hours by acquiring clients through referralsManage and compile weekly sales data by updating Key Performance Indicator Reports to maximize sales call efficiencyEnhance company image and brand name through in-service presentations and cold call marketing to referral sourcesOversee public relations materials, advertisement campaigns, and industrynetworking to effectively represent the company","duration":"Feb 2009 Oct 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2010","start_date":"Feb 2009","subtitle":"Right at Home In Home Care & Assistance","title":"Marketing Manager"}],"url":""},{"company":"Lucas Market Research GroupNet St. Louis","company_id":null,"location":"Earth City","positions":[{"description":"I consulted with company owners to strategize annual marketing plans. I focus on tactics for building respondent database volumes, as well as increasing facilitiy volumes for client focus groups, interviews, taste tests and surveys, as well as mock trials. I oversee all social media and website content in order to further enhance company image not only in the midwest market, but nationally as well. Admin Assistant Feb 2007- Feb 2009Supervised qualitative staff and managed on-site client needs to provide exceptional customer service. Screened, scheduled, validated, and administered in-depth interviews to collect specific data for analysis by client company. Compiled demographical statistical data to assure required respondent ratios","duration":"Feb 2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"Feb 2007","subtitle":"Lucas Market Research GroupNet St. Louis","title":"Marketing Consultant"}],"url":""},{"company":"Our 365","company_id":null,"location":"","positions":[{"description":"I was responsible for increasing company sales revenues through acquiring sales orders, reonciling escalated customer service concerns to preserve our bottom line, and administering employee training and skill enhancement to improve our quality of customer service. I also handled web site issues as well.","duration":"Oct 2007 Dec 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2008","start_date":"Oct 2007","subtitle":"Our 365","title":"Sales Representative"}],"url":""}]', '["“I have had the opportunity of having Erin as both a student and advisee during her tenure at Lindenwood University. She is outgoing, vibrant and personable. In class she was always ready to contribute to both her and the other students learning experience. As an advisee she was mature, determined and focused. Erin\'s magnetic personality draws people to her and her ability to communicate spans all ages and subject matter. As a parting comment I must say that Erin is both innovative and determined and I was truly fortunate at have had her as both a student and advisee. Thank you, Doug Cannon Assistant professor Lindenwood University”","“Erin is an enthusiatic business person. She is efficient, friendly, and very helpful - all with a smile on her face. Erin is a delight to work with!”"]']### Assistant: The agent's job is to lead the marketing operations for a healthcare system, and today, the agent is reaching out to the user because they need assistance in developing innovative marketing strategies to boost the competitive advantage and expand their market presence. |
### Human: Agent: ['Ann Cleare', 'Member of Tallahassee Board for 39 years. Past President and Vice President of District 8 Florida Realtors. Appointed by Governor to Affordable Housing Study Commission for 6 years. Served on Tallahassee Municipal Code Enforcement Board for 6 years and seved as chair person two of those years. Currently serving on Affordable Housing Committee for City of Tallahassee Specialties: Certified Homes Marketing Specilist (CHMS), Short Sales Foreclosure Resource (SFR) Senior Real Estate Specialist (SRES) GREEN', 'Broker/Salesman at Coldwell Banker Hartung and Noblin, Inc.', 'Coldwell Banker Hartung and Noblin, Inc.', '[{"company":"Coldwell Banker Hartung and Noblin, Inc.","company_id":"coldwell-banker-hartung","industry":"Real Estate","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Jul 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"Coldwell Banker Hartung and Noblin, Inc.","title":"Broker/Salesman"}],"url":"https://www.linkedin.com/company/coldwell-banker-hartung"},{"company":"Capital Property Consultants, LLC","company_id":"premier-construction","location":null,"positions":[{"description":"New and custom homes sales of GREEN and ENERGY STAR specifications","duration":"Aug 2012 Jul 2019 7 years","duration_short":"7 years","end_date":"Jul 2019","start_date":"Aug 2012","subtitle":"Capital Property Consultants, LLC","title":"Broker/Associate"},{"description":"Selling GREEN certified and ENERGY STAR qualified new homes in communities located in the North, South, East and West in Tallahassee. Price ranges from $140,000\'s to $300,000\'s plus, as well as custom homes.","duration":"2010 Jul 2019 9 years","duration_short":"9 years","end_date":"Jul 2019","start_date":"2010","subtitle":"Capital Property Consultants, LLC","title":"Sales person"}],"url":"https://www.linkedin.com/company/premier-construction"},{"company":"Capital Property Consultants, Inc.","company_id":null,"location":"","positions":[{"description":"Presently working for Capital Property Consultants Inc, as Broker/Associate of New Home Sales Presently working for Capital Property Consultants Inc, as Broker/Associate of New Home Sales","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Capital Property Consultants, Inc.","title":"Borker/ Associate"}],"url":""},{"company":"Capital Property Consultatns, Inc.","company_id":null,"location":"","positions":[{"description":"Presently working at Capital Property Consultants LLC as Broker/Associate for new home sales Presently working at Capital Property Consultants LLC as Broker/Associate for new home sales","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Capital Property Consultatns, Inc.","title":"Realtor"}],"url":""},{"company":"Capital Property Consultants","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Capital Property Consultants","title":"Realtor"}],"url":""},{"company":"Armor Realty of Tallahassee","company_id":null,"location":"","positions":[{"description":"","duration":"1973 2010 37 years","duration_short":"37 years","end_date":"2010","start_date":"1973","subtitle":"Armor Realty of Tallahassee","title":"Realtor"}],"url":""}]', '["Judy Gross “Ann is experienced and knowledgeable and personable. Full of good ideas and how to make them reality. ”","Chris Carter “Ann Cleare is the best to work with, very knowledgable and efficient, great customer service! ”"]']
User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to work as a broker/salesman at a real estate company, and today, the agent is reaching out to the user because they need assistance with marketing for a new housing development project. |
### Human: Agent: ['Corey C.', 'For 17 years, I have held individual contributor and leadership positions with Ring Container Technologies. Ring is a privately held, multinational corporation which produces commercial and retail PET and HDPE plastic food containers. In all positions, I have helped drive change directly in a facility and company-wide in product quality, food safety, safety, 5S organization and work flow, people development, customer satisfaction, communication, operational and equipment efficiency, labor utilization, and purchasing. As a manager in both HDPE (extrusion blowmolding) and PET (stretch and injection blowmolding), I have coordinated production scheduling, personnel scheduling, warehousing and shipping, material purchasing, quality, food safety, hiring, development, and office management. In all efforts, I drive utilizing the latest technology, reducing bureaucracy, eliminating paperwork, organizing, and streamlining. At a corporate level, I have driven systematic changes, policy changes, and equipment advancements.I have a degree in Engineering Management with an emphasis in Manufacturing and a Minor in Computer Science. Throughout my life, I have utilized an innate skill to learn computer and programming technologies. For 10 years, I ran a company which developed and hosted websites around the world, including leading the YaBB project.', 'Helping plants produce quality and food safe products more efficiently using technology and forward thinking at Ring', 'Ring Container Technologies', '[{"company":"Ring Container Technologies","company_id":"ring-container-technologies","industry":"Plastics","location":"Corporate Remote (Chester, South Carolina)","positions":[{"description":"","duration":"May 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2014","subtitle":"Ring Container Technologies","title":"Operations Improvement Manager"}],"url":"https://www.linkedin.com/company/ring-container-technologies"}]', '["“I believe that Porter Kickham was Corey’s first position as IT Manager but you wouldn’t know it by his take charge attitude and detailed layout of what needed to be done, when and by whom. We were all especially impressed with how Corey could deal so well with Managers and staff 20+ years older than himself. Corey would be a welcome addition to any company who wants a manager who can make good on his promises. If Corey doesn’t know the answer, you can be sure that he will research it and become the new “in house” expert.”","“Corey is an outstanding example of an engineer who will add value to any organization he is employed. He was an engaged learner while in the university as a student, and has participated in activities with the Engineering Management undergraduate program to work toward continuous improvement with the program. Corey has continued to advance in his professional progression. He is an outstanding ambassador for the undergraduate Engineering Management Program at Missouri S&T. He has my full endorsement as an engineer, and as a professional engineer.”"]']
User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to improve operations and drive change in manufacturing processes at Ring Container Technologies. Today, the agent is reaching out to the user because they need assistance in executing local and national events for the company. |
### Human: Agent: ['Dawn Forrest', 'Strategic, innovative, and results-driven HR, recruiting, and sales professional who translates business vision into HR and recruiting initiatives that improve performance, growth, and efficiency. Leveraging over 15 years of experience in talent acquisition to ensure department goals are met and exceeded through creative problem solving effective communication strategy, and unique recruiting methods. - Areas of expertise: Recruiting, Human Resources, Sales, Business Development, Networking, Process Improvement all areas of Talent Acquisition. - Affiliations: SHRM Areas of recruiting expertise: Healthcare, Nursing, IT, Mass Hiring, Administrative from Receptionist to C-Suite', 'Senior Talent Advisor at OS National, LLC', 'OS National, LLC', '[{"company":"OS National, LLC","company_id":"os-national-llc","industry":"Real Estate","location":"Duluth, Georgia, United States","positions":[{"description":"OS National LLC is a title & escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. OS National LLC is a title & escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved.","duration":"Apr 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Apr 2021","subtitle":"OS National, LLC","title":"Senior Talent Advisor"}],"url":"https://www.linkedin.com/company/os-national-llc"},{"company":"TechCXO","company_id":"techcxo","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2020 Apr 2021 7 months","duration_short":"7 months","end_date":"Apr 2021","start_date":"Oct 2020","subtitle":"TechCXO","title":"Recruitment Consultant"}],"url":"https://www.linkedin.com/company/techcxo"},{"company":"The FlexPro Group","company_id":"the-flexpro-group","location":"Plymouth Meeting, PA","positions":[{"description":"","duration":"Feb 2020 May 2020 4 months","duration_short":"4 months","end_date":"May 2020","start_date":"Feb 2020","subtitle":"The FlexPro Group","title":"Talent Acquisition Consultant"}],"url":"https://www.linkedin.com/company/the-flexpro-group"},{"company":"Rentokil Steritech North America","company_id":"rentokil-na","location":"Reading, PA","positions":[{"description":"","duration":"Oct 2017 Oct 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2019","start_date":"Oct 2017","subtitle":"Rentokil Steritech North America","title":"Talent Partner Northeast & West Market"}],"url":"https://www.linkedin.com/company/rentokil-na"},{"company":"ProgenyHealth, Inc.","company_id":"progenyhealth-inc-","location":"Plymouth Meeting, PA","positions":[{"description":"","duration":"Oct 2012 Sep 2018 6 years","duration_short":"6 years","end_date":"Sep 2018","start_date":"Oct 2012","subtitle":"ProgenyHealth, Inc.","title":"Sr. Talent Acquisition, Consultant"}],"url":"https://www.linkedin.com/company/progenyhealth-inc-"},{"company":"Santander Bank, N.A.","company_id":"santander-bank-na","location":"Villanova PA","positions":[{"description":"","duration":"Jan 2017 Mar 2017 3 months","duration_short":"3 months","end_date":"Mar 2017","start_date":"Jan 2017","subtitle":"Santander Bank, N.A.","title":"Contract Retail Recruiter"}],"url":"https://www.linkedin.com/company/santander-bank-na"},{"company":"Customers Bank","company_id":"customers-bank","location":"Phoenixville PA","positions":[{"description":"","duration":"Aug 2013 Oct 2013 3 months","duration_short":"3 months","end_date":"Oct 2013","start_date":"Aug 2013","subtitle":"Customers Bank","title":"Contract Recruiter"}],"url":"https://www.linkedin.com/company/customers-bank"},{"company":"Avalon Resources LLC","company_id":null,"location":"Tampa, FL","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Avalon Resources LLC","title":"President - Account Executive/ Recruiter"}],"url":""}]', '["Ryan Gallardo, PHR, SHRM-CP, AWI-CH “Dawn is an excellent recruiter. When she was working with the line of business I was over seeing, she made sure the roles were filled with highly qualified candidates. Hiring Managers commented to me that they really appreciated working with Dawn and were impressed with the level of attention they received with their role. If we ever had an open role and Dawn was assigned, I had no doubt she would be able to fill it quickly. ”","Zachary Hudy “Dawn is well-educated in the art of recruiting, and it seems to come naturally to her! She is intuitive, and is great at seeing the potential in everyone. She thinks globally, and about both present and future need for the business. Her feedback is honest and well-delivered. I\'ve been to several recruiting events with Dawn, and she always has a way of creating a positive atmosphere to draw candidates right in. It has been an absolute pleasure working with Dawn, and she certainly makes the task of finding good talent easier on us!”"]']
User: ['Allison Duquette', 'High-energy, hands-on education technology executive with over twenty-five years of senior management responsibility in general management, enterprise technology sales, product management and marketing, product development, project management, professional services, business acquisition and integration, operations, and strategic planning for market-leading software and services organizations.', 'Retired Senior Ed-Tech Executive: Sales, Marketing, Product Management', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Self-employed","title":"Retired"}],"url":""},{"company":"CampusLogic","company_id":"campuslogic","location":"Chandler, Arizona","positions":[{"description":"Senior executive responsible for new logo sales, customer success, and ongoing customer retention and expansion. CampusLogic\'s purpose is to \\"Help Schools Change Lives.\\" We provide critical workflow automation, AI-based advising, and analytics throughout the financial aid process via our end-to-end suite of SaaS applications. With nearly 600 colleges and universities using CampusLogic, we help schools deliver an easy, mobile, and personalized financial aid experience that helps schools enroll, engage, and retain more students.","duration":"Feb 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"CampusLogic","title":"Chief Revenue Officer"}],"url":"https://www.linkedin.com/company/campuslogic"},{"company":"Colyar Technology Solutions","company_id":"colyar-consulting-group-inc-","location":"Scottsdale, Arizona, United States","positions":[{"description":"Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation. Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation.","duration":"Mar 2020 Sep 2020 7 months","duration_short":"7 months","end_date":"Sep 2020","start_date":"Mar 2020","subtitle":"Colyar Technology Solutions","title":"Board Member"}],"url":"https://www.linkedin.com/company/colyar-consulting-group-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, AZ","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%.","duration":"Dec 2016 Feb 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2018","start_date":"Dec 2016","subtitle":"Blackboard","title":"Vice President, Global Sales - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Think Through Learning Inc.","company_id":"think-through-learning-inc-","location":null,"positions":[{"description":"Senior executive for a rapidly growing, SaaS-based learning platform that brings together adaptive instruction, personalized learning pathways, native alignment to rigorous Common Core, state-specific and TEKS standards, and instant access to certified teachers in real-time. TTM\'s ground-breaking math intervention solution is the only platform that provides 1:1 access, for every learner, to certified math teachers. Responsible for business development, vendor partnerships, marketing, product line management, instructional content development, and live teaching support.","duration":"Jun 2014 Jun 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2016","start_date":"Jun 2014","subtitle":"Think Through Learning Inc.","title":"Executive Vice President - Business Development"},{"description":"Independent board member for an innovative, rapidly growing e-learning company committed to providing affordable online instruction and LIVE, high-quality tutoring that transforms the math achievement of underperforming students.","duration":"Aug 2012 Jun 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2014","start_date":"Aug 2012","subtitle":"Think Through Learning Inc.","title":"Board of Directors"}],"url":"https://www.linkedin.com/company/think-through-learning-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, Arizona Area","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%.","duration":"Nov 2010 Jun 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2014","start_date":"Nov 2010","subtitle":"Blackboard","title":"VP, Global Sales & Marketing - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Archipelago Learning","company_id":"archipelago-learning","location":"","positions":[{"description":"Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships. Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships.","duration":"Nov 2009 Nov 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2010","start_date":"Nov 2009","subtitle":"Archipelago Learning","title":"SVP, Chief Marketing Officer"}],"url":"https://www.linkedin.com/company/archipelago-learning"},{"company":"Education Technology","company_id":null,"location":"","positions":[{"description":"Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development. Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development.","duration":"Oct 2008 Nov 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2009","start_date":"Oct 2008","subtitle":"Education Technology","title":"Independent Consultant"}],"url":""},{"company":"MAXIMUS","company_id":"maximus","location":"","positions":[{"description":"Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations. Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations.","duration":"Feb 2007 Sep 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2008","start_date":"Feb 2007","subtitle":"MAXIMUS","title":"President, Education Systems Division"}],"url":"https://www.linkedin.com/company/maximus"},{"company":"Spectrum K12 School Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A. Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Spectrum K12 School Solutions, Inc.","title":"President & CEO"}],"url":""},{"company":"NCS Pearson","company_id":"ncs-pearson","location":"","positions":[{"description":"Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites. Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites.","duration":"Jan 2002 Jan 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2003","start_date":"Jan 2002","subtitle":"NCS Pearson","title":"VP, Product Line Management & Marketing"}],"url":"https://www.linkedin.com/company/ncs-pearson"},{"company":"National Computer Systems (acquired by Pearson)","company_id":null,"location":"","positions":[{"description":"General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites. General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites.","duration":"Jun 2000 Jan 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2002","start_date":"Jun 2000","subtitle":"National Computer Systems (acquired by Pearson)","title":"President, GM – K-12 Administrative Software Solutions"}],"url":""}]', '["Jay Schutte “Few people have the opportunity to report to the VP of Global Sales & Marketing who is also a coach and mentor - but I did when I worked for Allison at Blackboard Transact. Allison provided leadership for the entire organization. She was a stimulating source of creative and innovative ideas which brought out the best resources of all parties involved. Allison is very organized and very creative. She demonstrated the ability to connect people, inspire the audience and her presentation skills were amazing. Her inspiring and motivating sales updates always left you with a smile. Any employee would be lucky to have Allison as a leader. It was a pleasure to work with Allison and I hope to be able to do so again in the future. ”","Deborah Dowis Molloy “Allison was my manager as the VP of Sales at Blackboard for 2 years and during this time became an inspirational leader for me and my team. Traits that I most admire are her integrity, insight, and ability to bring together various departments to achieve the organization’s goals. Through her sincerity and candor, Allison was able to earn the respect of her team, colleagues, and company executives. These attributes were also instrumental in her ability to successfully work across functional groups. She actively sought feedback from her team and leveraged that feedback to address their concerns and achieve results. She helped cultivate enthusiasm within Blackboard Transact that in turn motivated the salesforce to strive for success and ultimately exceed our number quarter after quarter. I miss working with her and hope to have the opportunity to work with her again. ”"]']### Assistant: The agent's job is to provide strategic HR and recruiting initiatives, while the user is reaching out to the agent because they need assistance in recruiting highly qualified candidates for their education technology company. |
### Human: Agent: ['Laura Gibbons', 'Laura is a highly experienced Recruiter, with over 15 years of Human Resources and recruiting experience. She believes the key to being an excellent recruiter is great communication and building a partnership with whom she is working with. In 1979, CompHealth founded the locum tenens industry and focused on temporary physician staffing services. Today, CompHealth offers physicians and allied healthcare professionals. CompHealth has the best people to help you provide the best healthcare. CompHealth has the Joint Commission’s Gold Seal of Approval, which ensures every candidate is vetted by our Quality Management team.', 'Assisting Surgical Physician Assistants and Nurse Practitioners with placing them at medical facilities nationwide', 'CompHealth', '[{"company":"CompHealth","company_id":"comphealth","industry":"Staffing and Recruiting","location":"","positions":[{"description":"Partner with Physician Assistants and Nurse Practitioners in assisting them with their career path in matching them with temporary and long term job opportunities that are throughout the nation.","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"CompHealth","title":"Advance Practice Provider Representative"}],"url":"https://www.linkedin.com/company/comphealth"},{"company":"Liberty Mountain","company_id":"liberty-mountain","location":"","positions":[{"description":"Collaborated with management team in updating job descriptions, streamlining the hiring process with an emphasis on hiring the best possible candidate. Spearheaded and implemented an Employee Handbook and New Hire Orientation Administered benefit programs including, medical, dental, vision, life, FSA, retirement plans. Managed relationships with insurance carriers and external brokers and consultants for, claim and utilization data, enrollment information and renewals. Responded and assist employees with any HR and Benefits issues.","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Liberty Mountain","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/liberty-mountain"},{"company":"Black Diamond Equipment","company_id":"black-diamond-equipment","location":"","positions":[{"description":"Processed Payroll for all North America Companies within Black Diamond, Inc. In-house recruiter for all outdoor brands that Black Diamond, Inc. encompasses. Organized and conducted Orientation and Benefits meetings for new employees. Created and managed the employee engagement activities. Implemented a paperless direct deposit initiative. Assisted the CEO, COO, CFO with anything administrative. Worked with employees with any Human Resources or Benefits Issues","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"Black Diamond Equipment","title":"Payroll/ Benefits Specialist"}],"url":"https://www.linkedin.com/company/black-diamond-equipment"},{"company":"VISTA Staffing Solutions, Inc.","company_id":"vista-staffing-solutions-inc-","location":"","positions":[{"description":"Serve as the main liaison between active clients and active physicians. Build long-term relationships with both groups; continuously update physicians’ interest and understand clients’ staffing needs. Successfully match active physicians with opportunities that are appropriate to their skills and interests. Respond quickly to new jobs, identifying and presenting physicians who meet the clients’ criteria. Managed the team budget to make sure that the team was meeting financial goals and exceeded revenue goals over 100%","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"VISTA Staffing Solutions, Inc.","title":"Scheduling Director / Physician Recruiter"}],"url":"https://www.linkedin.com/company/vista-staffing-solutions-inc-"},{"company":"University of Utah","company_id":"university-of-utah","location":"","positions":[{"description":"Processed New Hire data entry and varies paperwork into the PeopleSoft system. Worked with vendors, employees and departments in resolving benefit issues and ensure that University of Utah polices are being followed in the Human Resources and benefits aspect. Implemented and designed a quality check training program for data entry. Managed and processed Worker’s Compensation Claims for employees, specific to Hospital employees. Coordinate with departments, employees and HR Service team in the FMLA process regarding billing of benefits and leave plans. Had an understanding of the Payroll process and the PAN form process for employees","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"University of Utah","title":"Human Resources Benefits Representative"}],"url":"https://www.linkedin.com/company/university-of-utah"},{"company":"Gastronomy, Inc. Restaurant Group","company_id":null,"location":"","positions":[{"description":"Designed and implemented the benefits program for 650 employees, including billing reconciliation, open enrollment, and HIPAA compliance, COBRA Invented new training programs for 9 different high volume restaurants. Assistant to the Human Resources Director. Created and trained a “Server School” Program for all new servers prior to starting them in the restaurants. Prescreened over 1000 applicants yearly for all restaurants and schedule interviews for managers throughout the company. Performed new hire orientation and paperwork for new employees every week.","duration":"1999 2006 7 years","duration_short":"7 years","end_date":"2006","start_date":"1999","subtitle":"Gastronomy, Inc. Restaurant Group","title":"Human Resources/ Benefits Coordinator/ Corporate Trainer"}],"url":""}]', '["“Laura is the reason I stay with CompHealth. She is beyond attentive and does her best to stay ahead of my needs. I hesitate to say anything good because I would hate to see her promoted away from me. If you are looking at a position as a Locums then insist on Laura as your personal recruiter. ”","“Laura is a fantastic, trustworthy, and thoughtful Recruiter. Highly recommend for any APP in surgical subspecialty!”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to assist surgical physician assistants and nurse practitioners with placing them at medical facilities nationwide. Today, the user is reaching out to the agent because they need assistance with their residential mortgage lending needs. |
### Human: Agent: ['Ariana Johnson, MFA', 'Design | Marketing & Communications | Brand enthusiast Hi, I’m Ariana. I am both a creative and strategic marketer. With experience in the non-profit, higher education, and retail business sectors, I am able to holistically design and manage content for internal and external stakeholders. My passion for social engagement within visual communications, attention to detail, and understanding the various target audiences allow me to create distinctive and memorable partnerships in the marketing field.', 'Print and Graphic Design Manager at California Science Center', 'California Science Center', '[{"company":"California Science Center","company_id":"california-science-center","industry":"Museums, Historical Sites, and Zoos","location":"Los Angeles, California","positions":[{"description":"+ Responsible for increasing brand awareness and building engagement through large format signage, printed collateral, digital marketing, and social media for special exhibitions, IMAX movies, educational programs, our members and board members.+ Develop and manage the creative and print process from concept development to completion for the entire organization+ Manages content for all electronic communications and the website+ Support marketing strategies for organizational programs and events+ Ensure that final materials meet specifications and budget requirements with regard to printing, distribution and/or Web processes","duration":"Aug 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2019","subtitle":"California Science Center","title":"Print and Graphic Design Manager"}],"url":"https://www.linkedin.com/company/california-science-center"},{"company":"Pepperdine Graziadio Business School","company_id":"pepperdine-graziadio-business-school","location":null,"positions":[{"description":"+ Design and project manage print, web, and social based on strategy and brand for internal and external stakeholders. Stakeholders include sponsors, board members, alumni, student engagement and educational programs+ Research and develop content for 17 programs (using various platforms) by following brand standards, regulatory and legal guidelines, media standards, and organizational goals+ Project manage, budget, and produce timelines using Excel and Microsoft Office+ Provides relevant input to creative services and production units to ensure completion of routine projects within project parameters, including budget and schedule","duration":"Jul 2018 Aug 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2019","start_date":"Jul 2018","subtitle":"Pepperdine Graziadio Business School","title":"Design Specialist"},{"description":"+ Design and develop content for print collateral (brochures, flyers, digital ads, print ads, digital ads, tabletops, signage, banners, posters, social media content) for student engagement, educational programs, stakeholders, and events.+ Design and develop print and digital content for 17 programs and over 10 stakeholders+ Project manage all print production + Coordinate and route creative drafts/briefs for team/client to review, while tracking and documenting projects against timeline+ Ensure that final materials meet specifications and budget requirements with regard to printing, distribution and/or Web processes","duration":"Oct 2016 Jul 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2018","start_date":"Oct 2016","subtitle":"Pepperdine Graziadio Business School","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/pepperdine-graziadio-business-school"},{"company":"Paper Source","company_id":"paper-source","location":"El Segundo, California","positions":[{"description":"Do Something Creative Everyday!+ Following the customer service guidelines by asking, suggesting, and demonstrating the products of Papersource+ Teaching workshops to further assist customers in developing their creativity skills+ Assisting customers in purchasing products that will work for their projects and or gifts Do Something Creative Everyday!+ Following the customer service guidelines by asking, suggesting, and demonstrating the products of Papersource+ Teaching workshops to further assist customers in developing their creativity skills+ Assisting customers in purchasing products that will work for their projects and or gifts","duration":"Oct 2015 Jan 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2017","start_date":"Oct 2015","subtitle":"Paper Source","title":"Customer Service Associate"}],"url":"https://www.linkedin.com/company/paper-source"},{"company":"LA Commons","company_id":"la-commons","location":"Greater Los Angeles Area","positions":[{"description":"Developing social content and activities for \\"LAShouldKnow\\" campaign at the Festival of Masks in Leimert Park community + Strategically design and develop activities to engage a diverse audience through interactive participation, printed materials, and a social media media campaign.+ Establishing a platform for the community to share their stories, create conversation, celebrate cultural diversity. Developing social content and activities for \\"LAShouldKnow\\" campaign at the Festival of Masks in Leimert Park community + Strategically design and develop activities to engage a diverse audience through interactive participation, printed materials, and a social media media campaign.+ Establishing a platform for the community to share their stories, create conversation, celebrate cultural diversity.","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"LA Commons","title":"Campaign Designer - freelance"}],"url":"https://www.linkedin.com/company/la-commons"},{"company":"Natural History Museum of Los Angeles County","company_id":"nhmla","location":"","positions":[{"description":"Assisting in research and developing content for the Mummies exhibition.+ Research, socially engaging visitors through environmental design+ Color design and tracking inventory for materials Assisting in research and developing content for the Mummies exhibition.+ Research, socially engaging visitors through environmental design+ Color design and tracking inventory for materials","duration":"May 2015 Jan 2016 9 months","duration_short":"9 months","end_date":"Jan 2016","start_date":"May 2015","subtitle":"Natural History Museum of Los Angeles County","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/nhmla"},{"company":"CSU Channel Islands","company_id":"csuci","location":"","positions":[{"description":"","duration":"Aug 2013 May 2014 10 months","duration_short":"10 months","end_date":"May 2014","start_date":"Aug 2013","subtitle":"CSU Channel Islands","title":"Housing Desk Assistant"}],"url":"https://www.linkedin.com/company/csuci"},{"company":"CSU Channel Islands","company_id":"csuci","location":"Writing & Learning Resource Center","positions":[{"description":"","duration":"Oct 2012 Mar 2013 6 months","duration_short":"6 months","end_date":"Mar 2013","start_date":"Oct 2012","subtitle":"CSU Channel Islands","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/csuci"}]', '["Hillary Doran, MBA “Ariana is talented and creative graphic designer that I have had the pleasure of working with for the past 3 years. She is able to thoughtfully plan, manage, and execute projects from ideation to production. She ensures the highest quality of work when she designs and pays attention to detail no matter the size of the project. From simple postcards to large scale fully integrated event materials and brochures, Ariana is innovative and always cognizant of branding in her designs. Ariana has a positive attitude, is a great team player, and is a true asset to any organization. ”","Elizabeth Leister “Ariana was my student several years ago at CSUCI. She went on to the graduate program in design at Otis College of Art and Design and has started a vibrant career in design and marketing. Her strong design aesthetic is supported by her intellect and social consciousness. This was the case even when she was an undergraduate student! Ariana would be a fantastic addition to any team. ”"]']
User: ['Bruce Felber, MAS', 'Developing brand management programs and campaigns from on-line company stores, direct marketing, trade show campaigns and special events. Consultant and coach in promotional marketing. Public Speaker on a variety of marketing topics. Specialties: Dimensional Direct Mail Campaigns, branding solutions, brand management (print, web, social media etc.)', 'Senior Account Executive at The Image Group', 'The Image Group', '[{"company":"The Image Group","company_id":"theimagegroup","industry":"Marketing and Advertising","location":"Cleveland, Ohio, United States","positions":[{"description":"Specializing in marketing and promotional programs to help your company to be seen and remembered. Specializing in marketing and promotional programs to help your company to be seen and remembered.","duration":"Mar 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Mar 2010","subtitle":"The Image Group","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/theimagegroup"},{"company":"PPAI","company_id":"ppai","location":"","positions":[{"description":"","duration":"2008 2013 5 years","duration_short":"5 years","end_date":"2013","start_date":"2008","subtitle":"PPAI","title":"Board of Directors, Vice-Chair of Membership"}],"url":"https://www.linkedin.com/company/ppai"},{"company":"Felber & Felber Marketing","company_id":"felber-pr-&-marketing","location":"","positions":[{"description":"Full service public relations and advertising consulting and execution. Available speaker on marketing, direct mail, company stores, creativity and art preparation/communication. Full service public relations and advertising consulting and execution. Available speaker on marketing, direct mail, company stores, creativity and art preparation/communication.","duration":"1993 May 2011 18 years","duration_short":"18 years","end_date":"May 2011","start_date":"1993","subtitle":"Felber & Felber Marketing","title":"Creative/AE"}],"url":"https://www.linkedin.com/company/felber-pr-&-marketing"},{"company":"Streetsboro Area Chamber of Commerce","company_id":null,"location":"","positions":[{"description":"Past President & board member at Streetsboro Area Chamber of Commerce Past President & board member at Streetsboro Area Chamber of Commerce","duration":"Jan 2004 Dec 2010 7 years","duration_short":"7 years","end_date":"Dec 2010","start_date":"Jan 2004","subtitle":"Streetsboro Area Chamber of Commerce","title":"Past President & board member"}],"url":""},{"company":"Ohio Promotional Products (Professionals) Association","company_id":null,"location":"","positions":[{"description":"I was the past president of the board on 1994 and again in 2001. I have chaired the annual trade show and education programs for over 6 years during. I was responsible for PR and marketing efforts during my years on the board. I was inducted into the OPPA Hall of Fame on 2008. I was the past president of the board on 1994 and again in 2001. I have chaired the annual trade show and education programs for over 6 years during. I was responsible for PR and marketing efforts during my years on the board. I was inducted into the OPPA Hall of Fame on 2008.","duration":"1994 2005 11 years","duration_short":"11 years","end_date":"2005","start_date":"1994","subtitle":"Ohio Promotional Products (Professionals) Association","title":"Two-time Past President. Multiple times chair of Trade Show & Education"}],"url":""},{"company":"Dadsons Inc.","company_id":null,"location":"","positions":[{"description":"Manufacturer of rextile sample marketing including swatch cards, sample books, marketing materials and direct mail. Industries served: Furniture, Apparel, Wallpaper, Carpet, Drapery and related fields. Manufacturer of rextile sample marketing including swatch cards, sample books, marketing materials and direct mail. Industries served: Furniture, Apparel, Wallpaper, Carpet, Drapery and related fields.","duration":"1971 1982 11 years","duration_short":"11 years","end_date":"1982","start_date":"1971","subtitle":"Dadsons Inc.","title":"President"}],"url":""}]', '["Peter Baka “Bruce is an excellent marketing resource. He\'s great at branding solutions as well as direct marketing campaigns and strategies. I work with Bruce as a customer, and as a vendor and he always follows up on requests I send his way. Bruce\'s network is strong in both Cleveland and Akron areas. Highly recommended experienced marketing professional. ”","Barry Roberts “In the 20+ years I\'ve known Bruce, I have witnessed incredible business growth and a total revamp of his company, to better serve their clients. I know for certain that he is an active, highly regarded member of his community and is a leader in local and national business circles. His insights into the needs of their clients is remarkable and Bruce is always the go to guy to get the job done right! He is a man to be respected, a businessman to feel confident in and a true, loyal friend.”"]']### Assistant: The agent's job is to develop and manage marketing campaigns for promotional products. Today, the agent is reaching out to the user because they need assistance with branding solutions and direct marketing strategies. |
### Human: Agent: ['Rich Meek', 'I have 8 years of Management and over 20 Years of Technical Experience. Currently managing Clinical Systems including Epic for United Health Group. I am a MCSE and Epic ECSA and have been working as a Sr. Systems Administrator with all levels of Windows Servers and workstations. Proficient with VMWare and Citrix. ITIL Certified; Agile Certified, and Epic ECSM \u200b ECSA Certified.Specialties: Epic - Electronic Medical Record software, WMWare, Active Directory, Citrix, Citrix provisioning, and physical hardware including HP Servers and blades.Certified in the following Epic applications for Epic AUG2020 version: Hyperspace, Hyperspace Web, WebBlob, Printing, Interconnect, EpicCare Link, MyChart, Careeverywhere, and BCA.', 'Advisory Services Sr. Consultant at UnitedHealth Group', 'UnitedHealth Group', '[{"company":"UnitedHealth Group","company_id":"unitedhealth-group","industry":"Hospitals and Health Care","location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"Apr 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Apr 2021","subtitle":"UnitedHealth Group","title":"Sr. Consultant at United Health Group"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"Nemours","company_id":"nemours","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Nov 2011 Apr 2021 9 years 6 months","duration_short":"9 years 6 months","end_date":"Apr 2021","start_date":"Nov 2011","subtitle":"Nemours","title":"Sr. Systems Administrator"}],"url":"https://www.linkedin.com/company/nemours"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jun 2006 Apr 2021 14 years 11 months","duration_short":"14 years 11 months","end_date":"Apr 2021","start_date":"Jun 2006","subtitle":"Walt Disney World","title":"Recreation"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"Starwood Vacation Ownership","company_id":"vistana-signature-experiences","location":"","positions":[{"description":"","duration":"Aug 2004 Nov 2011 7 years 4 months","duration_short":"7 years 4 months","end_date":"Nov 2011","start_date":"Aug 2004","subtitle":"Starwood Vacation Ownership","title":"Sr. System Administrator"}],"url":"https://www.linkedin.com/company/vistana-signature-experiences"},{"company":"Comptroller of the Currency","company_id":"office-of-the-comptroller-of-the-currency","location":"","positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Comptroller of the Currency","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/office-of-the-comptroller-of-the-currency"},{"company":"GOLF USA","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1998 Jun 1999 1 year","duration_short":"1 year","end_date":"Jun 1999","start_date":"Jul 1998","subtitle":"GOLF USA","title":"Manager"}],"url":""}]', '["Michael Xynidis, Ph.D. “Richard is sharp--impressively so. And besides being a fast-tracker to success, he\'s just likeable. I enthusiastically recommend Richard.”","Ava F. “Rich has been a valuable asset to me in my position as Admin Asst on the Finance Team here at Starwood. I support three different business units, and no matter what task I put before Rich, whether it\'s a new account set up question, a request for some special folder settings, or some other network logistical need, he always knows the answer and the quickest way to get it resolved. This, in turn, makes me look good! I appreciate having him as a colleague.”"]']
User: ['Tim Simpson', 'Program Property Senior Claims Manager - Sedgwick Former - AVP, Senior Claims Manager Claims, Claims Technical Property Department at QBE North America; Team Manager at Zurich North America and Internal Auditor/Claims Professional at St Paul Travelers Insurance Company. Insurance executive that thrives on innovation and delivering operational results. High tolerance for change and ambiguity with well developed people skills, personal integrity and insurance industry knowledge', 'Senior Claims Manager Property and Casualty Claims - Program Property at Sedgwick', 'Sedgwick', '[{"company":"Sedgwick","company_id":"sedgwick","industry":"Insurance","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Sedgwick","title":"Senior Claims Manager Property and Casualty Claims - Program Property"}],"url":"https://www.linkedin.com/company/sedgwick"},{"company":"QBE North America","company_id":"qbe-north-america","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Claims Technical Property Department. Managed the large loss process at QBE for claims in excess of $500,000. Large property loss oversight with eight direct reports at the General Adjuster level. Currently facilitating large loss roundtables with multiple stakeholders within QBE; including Major Broker accounts and Middle Market business. Presented several ideas for process improvement and have a track record of working closely with agents, outside counsel , underwriting, IT, SIU and recovery. Project management and TPA/MGA oversight responsibilities.","duration":"Mar 2014 Oct 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2015","start_date":"Mar 2014","subtitle":"QBE North America","title":"AVP Senior Claims Manager - Claims Technical Property Department"}],"url":"https://www.linkedin.com/company/qbe-north-america"},{"company":"Lumbermen\'s Underwriting Alliance","company_id":"lumbermen%27s-underwriting-alliance","location":"Boca Raton, Florida","positions":[{"description":"Large loss property claims management in the US and Canada. Vendor/TPA oversight in the US and Canada. Large loss investigations in the lumber industry including high exposure fire/explosion claims in British Columbia, Alberta and Quebec. Worked closely with outside counsel in the US and Canada on claims involving subrogation. Internal project management/ process improvement responsibilities. Implemented Exactanalysis to expedite the loss assignment process to vendors in the US. Experience with quota share agreements in both the US and Canada. Served as a company representative in federal court.","duration":"Jun 2011 Feb 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2014","start_date":"Jun 2011","subtitle":"Lumbermen\'s Underwriting Alliance","title":"Senior Property Claims Manager, US and Canada"}],"url":"https://www.linkedin.com/company/lumbermen%27s-underwriting-alliance"},{"company":"Scottsdale Insurance Company","company_id":"nationwide","location":"Tampa - remote","positions":[{"description":"Assisted with the settlement of CAT claims in Florida through the mediation process. Served as a local representative in Florida working remotely from Tampa. Assisted with the settlement of CAT claims in Florida through the mediation process. Served as a local representative in Florida working remotely from Tampa.","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"Scottsdale Insurance Company","title":"Claims Specialist - Excess and Surplus Lines"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"Zurich Financial Services","company_id":"zurich-insurance-company-ltd","location":"Baltimore and Tampa","positions":[{"description":"Team management experience in Baltimore and Tampa providing oversight on commercial claims which included first party fires, water damage and theft situations. Helped to streamline the process for handling claims under $50,000 to improve overall cycle time. Worked closely with agents and brokers. Served in a liaison capacity on large account business in the medical and hospitality sectors, working closely with risk managers and agents. Company transfer to Tampa FL in 2007. Team management experience in Baltimore and Tampa providing oversight on commercial claims which included first party fires, water damage and theft situations. Helped to streamline the process for handling claims under $50,000 to improve overall cycle time. Worked closely with agents and brokers. Served in a liaison capacity on large account business in the medical and hospitality sectors, working closely with risk managers and agents. Company transfer to Tampa FL in 2007.","duration":"Jun 2005 Sep 2010 5 years 4 months","duration_short":"5 years 4 months","end_date":"Sep 2010","start_date":"Jun 2005","subtitle":"Zurich Financial Services","title":"Property Team Manager"}],"url":"https://www.linkedin.com/company/zurich-insurance-company-ltd"},{"company":"St Paul Travelers Insurance Company","company_id":"travelers","location":"Dallas, Indianapolis, St. Paul, New York and Fairfield, CA.","positions":[{"description":"19 years with the former St Paul Companies in claims, claims management, training and internal audit. Claims trainee in Dallas, TX 1986-1987; 5 years as a property field claims representative 1987-1992 in Indiana; 10 years at the St. Paul Companies Home Office in St. Paul, MN between 1992-2002; Branch management and vendor oversight roles in Purchase, NY and Fairfield, CA 2002-2005. Developed and rolled out claim best practices to four claim regions 1994-1995; audited claims and underwriting operations companywide1995-2002. Overseas audit assignments in Gaborone, Botswana 2000-01 assisting St. Paul International in London.","duration":"May 1986 May 2005 19 years 1 month","duration_short":"19 years 1 month","end_date":"May 2005","start_date":"May 1986","subtitle":"St Paul Travelers Insurance Company","title":"Branch Manager - Claims/ Home Office Auditor"}],"url":"https://www.linkedin.com/company/travelers"}]', '["LinkedIn User “I have had the pleasure of working with Tim on difficult claim issues, strategic claims initiatives regarding process improvements, large scale catastrophe deployment/management and broker/agent branding presentations. Tim is always eager to lend a helping hand to his colleagues and puts the interests of his team and the customer above those of his own. He interacts in cross functional project work in a progressive and non-threatening way. During his work with the Catastrophe Team at Zurich, he demonstrated superior management and technical claim skill sets. Tim is a team player and gets the job done. Mike Hargrave”","Robert J. Blackwell, II “I worked closely with Tim as he audited suppliers for which I was responsible for contract compliance. Tim was thorough, fair and professional throughout the audit process, which of course can often be a sensitive interaction. A pleasure to work with, and a fun guy to travel with too.”"]']### Assistant: The agent's job is to provide advisory services at UnitedHealth Group. Today, the user is reaching out to the agent because they need assistance in managing and streamlining the claims process in the insurance industry. |
### Human: Agent: ['Carolyn A. Cook', "Our Foremothers vision, courage, and political prowess informs my belief that Women can fix most problems in our workplaces, communities and country through public engagement and action that reflects our core values, diversity of experience and common good. Whether addressing the concerns of employees, management or constituents, I fostered open dialogue to improve participation, understanding and outcomes. United 4 Equality was established to further the UN’s goal of elevating the legal status of women. Our congressional joint resolution debuted in the U.S. House on the 100th anniversary of Int'l Women's Day in 2011 and in 2012 on the 40th anniversary of the Senate’s passage of the Equal Rights Amendment (ERA). Our bill’s intent: to eliminate Congress’s deadline for the last three states to ratify the ERA. Our lobbying efforts garnered significant congressional support, resurrected the ERA campaign after its 30-year dormancy and inspired many grassroots groups, rallies, a book, a film and two more of the remaining three state ratifications needed - Nevada (36) and Illinois (37). In my unpaid elected office, I earned a Consumer Advocate award from the Office of the People's Council, established a senior fellowship program in our community and secured a program budget and staff; advocated for permanent supportive housing for three homeless seniors - winning $24K in retroactive social security benefits; curbed the DC Council's citywide plan to end parking privileges for the disabled, testified at many council hearings and facilitated numerous infrastructure improvements and constituent requests. I was humbled to receive an award from our Mayor and to win the popular vote despite officially withdrawing my bid for a fifth-term. I am seeking employment in community outreach and engagement because I believe in the power of citizens to shape the world we deserve. I welcome opportunities to network with other politically-engaged citizens and/or to coordinate advocacy for our ERA bills.", 'Feminist Policy Strategist / Catalyst / Civic Engagement', 'United 4 Equality, LLC', '[{"company":"United 4 Equality, LLC","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"An award-winning daughter/mother owned public policy and advocacy company committed to inspire and engage individual and collective action in the public policy arena. Our debut project, the ERA 2020 campaign, petitioned Congress on behalf of six states to withdraw any deadline for ratification of the Equal Rights Amendment. We continue to build key allies inside and outside Congress who support this initiative. Please join us! An award-winning daughter/mother owned public policy and advocacy company committed to inspire and engage individual and collective action in the public policy arena. Our debut project, the ERA 2020 campaign, petitioned Congress on behalf of six states to withdraw any deadline for ratification of the Equal Rights Amendment. We continue to build key allies inside and outside Congress who support this initiative. Please join us!","duration":"Mar 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Mar 2010","subtitle":"United 4 Equality, LLC","title":"CEO, Founder"}],"url":""},{"company":"Chevy Chase Advisory Neighborhood Commission","company_id":null,"location":"Washington, DC","positions":[{"description":"• Member of the seven-member commission representing 14,000 residents in total - 2,000 residents in my single-member district.• Considered a wide range of policies and programs including zoning; traffic, commercial licenses, economic development, police protection, sanitation, trash collection, recreation, and the District\'s budget.• Submitted recommendations to various District government agencies, City Council and Executive.• Testified on various issues: upholding disability parking privileges, establishing fair wages for big box employees, living wages for retail workers, restoring high school budget cuts, allocating staff and budget for senior programs, establishing a senior wellness center, improving pedestrian access, creating seasonal jobs program around snow removal, etc...* Nominated by local Police Commander to participate in citywide Community Engagement Academy.*Selected to participate in the National Park Service\'s 2016 Citizen Academy.","duration":"Jan 2009 Jan 2017 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2017","start_date":"Jan 2009","subtitle":"Chevy Chase Advisory Neighborhood Commission","title":"Commissioner (Elected Office)"}],"url":""},{"company":"National Association of Commissions for Women","company_id":null,"location":"Rockville, MD","positions":[{"description":"Increased membership by 16%; setting an all-time record. Analyzed written survey responses and conducted commission member conversations to recommend new ways to support members and promote resource sharing of products and success stories to NACW\'s Board. Evaluated automated membership management systems to replace hard copies. Tracked annual conference registrations for Albuquerque, NM and was given the opportunity to attend. Increased membership by 16%; setting an all-time record. Analyzed written survey responses and conducted commission member conversations to recommend new ways to support members and promote resource sharing of products and success stories to NACW\'s Board. Evaluated automated membership management systems to replace hard copies. Tracked annual conference registrations for Albuquerque, NM and was given the opportunity to attend.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"National Association of Commissions for Women","title":"Membership Manager"}],"url":""},{"company":"Discovery Communications","company_id":"discoveryinc","location":null,"positions":[{"description":"Professional in Human Resources: Work/Family Initiatives. Directly contributed to national recognition as \'Great Place to Work\'. Provided information, drafted program policy and customized solutions that enabled employees to be effective at work, home and in the community. Consulted with and trained management on best practices in employee engagement and satisfaction. Orchestrated 25 programs within headquarters and 14 U.S. offices; my signature wellness program went global, was featured in U.S. News & World Report and became a case study for \'Best Practices in Corporate Wellness\' from The Corporate Executive Board. Department\'s presenter for all internal and external business presentations.","duration":"Aug 1999 Jul 2007 8 years","duration_short":"8 years","end_date":"Jul 2007","start_date":"Aug 1999","subtitle":"Discovery Communications","title":"Human Resources Manager; Work/Family Initiatives"},{"description":"Managed third-party relationships with TV post-production facilities. Monitored contract compliance, translation and air schedules for joint ventures in Germany, Canada, Korea, Australia and Japan. Additionally managed Discovery Network during employee\'s four-month maternity leave. Selected to oversee Discovery Latin America\'s tape library relocation inhouse in Miami. Subsequently offered promotion to manage new library and staff but sought new position with Human Resources.","duration":"Aug 1996 Aug 1999 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 1999","start_date":"Aug 1996","subtitle":"Discovery Communications","title":"Network Partnerships Quality Control Coordinator"}],"url":"https://www.linkedin.com/company/discoveryinc"},{"company":"Henninger Media Services","company_id":"henninger-media-services","location":"","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Henninger Media Services","title":"HR/Marketing"}],"url":"https://www.linkedin.com/company/henninger-media-services"},{"company":"Capitol Video","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1996 5 years","duration_short":"5 years","end_date":"1996","start_date":"1991","subtitle":"Capitol Video","title":"Client Services/Marketing"}],"url":""}]', '["Dr. Madeline Ann Lewis - International TEDx Speaker “Ms. Carolyn A. Cook is a dynamic speaker and advocate of the Equal Rights Amendment (ERA). Carolyn was the keynote speaker at our 2017 Legislative Luncheon of the Federally Employed Women (FEW) 48th National Training Program on July 20th, at the Hilton Riverside Hotel, New Orleans, LA. Her topic on “Keeping an Eye on the Future” as it relates to the ERA, empowered and inspired women to make conscious choices and to take action in letting Congress know they will not be satisfied until the ERA is fully ratified. There were over 1200 women in attendance at this year’s national training program. These women were treated to professional development training, leadership skills, silent auctions and a movie night. Then we had the honor of having Carolyn close us out with our traditional luncheon which takes place on the final day of training. The feedback we received was awesome. There were individuals who stated they took notes to remind themselves of what they needed to take action on behalf of women’s rights. One individual indicated she was grateful for the topic as she felt there is not enough push toward the ERA. Carolyn A. Cook is a stellar individual, speaker, and advocate for women. I would highly recommend her to any organization looking for a speaker and needing someone to help their employees/members to achieve more, push themselves harder, or dream bigger. Dr. Madeline Ann Lewis Federally Employed Women VP for Congressional Relations”","David Lipton “Ms. Cook was the most concerned Commissioner I have had the benefit of governing my ANC district. She was frequently in touch with the citizens in her district keeping us informed of upcoming activities and issues up for debate. She stood up with our district, when necessary, against the city or other entities. It will be a shame to lose her.”"]']
User: ['Rick Nelson', 'I am an experienced IT Professional with a demonstrated history of working in the information technology and customer services industry. Strong support professional skilled in Microsoft Word, Administration, Management, and Software Documentation. I love helping customers and always try to provide the best user experience. I believe helping others and finding solutions to complex issues feeds my critical spirit.', 'Desktop Support Engineer at Toray Advanced Composites', 'Toray Advanced Composites', '[{"company":"Toray Advanced Composites","company_id":"torayadvancedcomposites","industry":"Chemicals","location":"Morgan Hill, California, United States","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Toray Advanced Composites","title":"Desktop Support Engineer"}],"url":"https://www.linkedin.com/company/torayadvancedcomposites"},{"company":"National Football League (NFL)","company_id":"national-football-league","location":"Santa Clara, California","positions":[{"description":"","duration":"Aug 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Aug 2017","subtitle":"National Football League (NFL)","title":"Instant Replay Technician - Seasonal"}],"url":"https://www.linkedin.com/company/national-football-league"},{"company":"Community College Football Officials Association","company_id":null,"location":"Northern California","positions":[{"description":"Junior College Football Official for the CCCAA Northern California conferences.","duration":"Aug 2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Aug 2013","subtitle":"Community College Football Officials Association","title":"Football Official"}],"url":""},{"company":"Santa Cruz Nutritionals","company_id":"santa-cruz-nutritionals","location":"Santa Cruz","positions":[{"description":"","duration":"Mar 2020 Feb 2021 1 year","duration_short":"1 year","end_date":"Feb 2021","start_date":"Mar 2020","subtitle":"Santa Cruz Nutritionals","title":"Help Desk Technician I"}],"url":"https://www.linkedin.com/company/santa-cruz-nutritionals"},{"company":"YuJa","company_id":"yuja","location":"San Jose, California","positions":[{"description":"","duration":"Nov 2018 Dec 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2019","start_date":"Nov 2018","subtitle":"YuJa","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/yuja"},{"company":"LiveHive, Inc","company_id":"livehive-inc","location":"San Jose","positions":[{"description":"","duration":"Nov 2015 Nov 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2018","start_date":"Nov 2015","subtitle":"LiveHive, Inc","title":"Sr. Customer Success Manager"}],"url":"https://www.linkedin.com/company/livehive-inc"},{"company":"AnchorFree","company_id":"anchorfree","location":"Mountain View","positions":[{"description":"","duration":"Sep 2014 Sep 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2015","start_date":"Sep 2014","subtitle":"AnchorFree","title":"Technical Customer Success Manager at AnchorFree"}],"url":"https://www.linkedin.com/company/anchorfree"},{"company":"Facebook (Contractor)","company_id":null,"location":"menlo park","positions":[{"description":"","duration":"Jul 2014 Aug 2014 2 months","duration_short":"2 months","end_date":"Aug 2014","start_date":"Jul 2014","subtitle":"Facebook (Contractor)","title":"Public Content Operations"}],"url":""},{"company":"CPP, Inc.","company_id":"cpp-inc","location":"Mountain View","positions":[{"description":"","duration":"Nov 2012 May 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2014","start_date":"Nov 2012","subtitle":"CPP, Inc.","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/cpp-inc"},{"company":"VMware","company_id":"vmware","location":"Palo Alto","positions":[{"description":"","duration":"Jul 2011 Jun 2012 1 year","duration_short":"1 year","end_date":"Jun 2012","start_date":"Jul 2011","subtitle":"VMware","title":"Media Admin"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"Proofpoint","company_id":"proofpoint","location":"Sunnyvale, CA","positions":[{"description":"","duration":"Nov 2009 Jul 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2011","start_date":"Nov 2009","subtitle":"Proofpoint","title":"Manufacturing"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"Convergence Marketing","company_id":"convergence-marketing","location":"","positions":[{"description":"","duration":"Aug 2009 Jun 2010 11 months","duration_short":"11 months","end_date":"Jun 2010","start_date":"Aug 2009","subtitle":"Convergence Marketing","title":"Staffing Coordinator"}],"url":"https://www.linkedin.com/company/convergence-marketing"},{"company":"Dreyer\'s Grand Ice Cream","company_id":"dreyer%27s-grand-ice-cream","location":"","positions":[{"description":"","duration":"1991 2000 9 years","duration_short":"9 years","end_date":"2000","start_date":"1991","subtitle":"Dreyer\'s Grand Ice Cream","title":"Foreman"}],"url":"https://www.linkedin.com/company/dreyer%27s-grand-ice-cream"}]', '["“Rick is a consummate Customer Success and Customer Support champion. I have worked with him for close to 2 years as his manager and VP of Engineering and DevOps. Rick very quickly establishes a trusted adviser relationship with the customer and tirelessly works to ensure the customer is delighted using our products. Rick also takes the time to understand the product features in great detail and hence works very closely with QA and Development to reproduce hard to replicate product issues and plays a key liaison role between the Customer and Engineering. He proactively takes overall responsibility for managing the customer experience be it smooth on-boarding, product training, identifying critical success factors, exploring cross selling opportunities, ensuring ongoing renewals, enlisting customer references, managing customer escalations or delivering on customer success metrics. He is also very adept in using the tools of his trade - Zendesk, Jira, Fullstory, Salesforce CRM and other Customer Success tools. He is one of the nicest gentleman to work with and is unnerved even while handling customer escalations. ”","“I had the pleasure to work with Rick at CPP - The Myers Briggs Company. Rick was a great team player, very skilled at technical support and has excellent customer facing skills.”"]']### Assistant: The agent's job is to provide customer support and ensure customer success. Today, the user is reaching out to the agent because they need assistance with a technical issue related to their desktop support at Toray Advanced Composites. |
### Human: Agent: ['Brent Skarky', 'BS Productions is a full service video production company that can tackle the biggest to the smallest project. With in-house shooting, editing, writing, producing, voice over and on camera talent projects can be done quickly with care. BS Productions produces 15, 30 and 60 second commercials for traditional TV. They also produce longer for 2 minute pieces perfect for websites and social media distribution. BS Production will also produce long form 30 minute TV show for both local and national broadcast.', 'Anchor/Reporter at KFOR-TV & Owner of BS Productions.', 'KFOR', '[{"company":"KFOR","company_id":null,"location":"Oklahoma City, Oklahoma Area","positions":[{"description":"Anchor/ Reporter – KFOR-TV, NBC, Oklahoma City (2017-Current)-Weekend News Anchor/ Capitol Bureau Chief-Report live and Anchor in Studio live, breaking news events-Responsible for finding and pitching original, timely stories to then turn that day-Develop sources associated with State Politics to better cover the State Capitol Anchor/ Reporter – KFOR-TV, NBC, Oklahoma City (2017-Current)-Weekend News Anchor/ Capitol Bureau Chief-Report live and Anchor in Studio live, breaking news events-Responsible for finding and pitching original, timely stories to then turn that day-Develop sources associated with State Politics to better cover the State Capitol","duration":"Oct 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Oct 2017","subtitle":"KFOR","title":"Anchor/Reporter/Capitol Bureau Chief"}],"url":""},{"company":"BS Productions","company_id":null,"location":"","positions":[{"description":"Full Service Video Production Company, Work Includes…• 15-30 second Commercials /Online 3-4 Minute Industrials• Full 30 Minute Pilot Shows for Local and National Cable TV Full Service Video Production Company, Work Includes…• 15-30 second Commercials /Online 3-4 Minute Industrials• Full 30 Minute Pilot Shows for Local and National Cable TV","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"BS Productions","title":"President"}],"url":""},{"company":"Skark Specs","company_id":null,"location":"","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"Skark Specs","title":"Owner"}],"url":""},{"company":"Oklavision/Ackerman McQueen","company_id":null,"location":"NW Oklahoma City/AICCM","positions":[{"description":"Host and Managing Editor of Oklavision. Hourly, live, state wide Travel and Culture show for the state of Oklahoma. Hosting, live interviews, News Reading, Tossing to Preproduced packages (many that I personally shot, produced, wrote, voiced and edited). Worked closely with Clients to make sure their needs were met with our product. Host and Managing Editor of Oklavision. Hourly, live, state wide Travel and Culture show for the state of Oklahoma. Hosting, live interviews, News Reading, Tossing to Preproduced packages (many that I personally shot, produced, wrote, voiced and edited). Worked closely with Clients to make sure their needs were met with our product.","duration":"Jan 2007 Jun 2013 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 2013","start_date":"Jan 2007","subtitle":"Oklavision/Ackerman McQueen","title":"Host/Managing Editor"}],"url":""},{"company":"Fox 25 KOKH","company_id":null,"location":"Oklahoma City","positions":[{"description":"Sports Director and Weekend News Anchor. Executive Producer and Host of the 3 hour OU/Boise State Pre-Game Fiesta Bowl Show Sports Director and Weekend News Anchor. Executive Producer and Host of the 3 hour OU/Boise State Pre-Game Fiesta Bowl Show","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Fox 25 KOKH","title":"Sports Director/ News Anchor"}],"url":""},{"company":"Eyewitness News 5, KOCO","company_id":null,"location":"Oklahoma City","positions":[{"description":"","duration":"Jul 2001 Jun 2005 4 years","duration_short":"4 years","end_date":"Jun 2005","start_date":"Jul 2001","subtitle":"Eyewitness News 5, KOCO","title":"Sports Anchor"}],"url":""}]', '["Eddie Hagler “Brent is a professional who is serious about the job but makes it look fun. He strives for excellence demanding no less than the best performance from himself.”"]']
User: ['Jared Klein', 'Been in marketing and advertising since leaving college. Had the opportunity to learn on the fly in industries in which I knew little before joining an ad agency, where I fell in love with the industry. Have a lot of experience in both traditional media and online media. Feel free to contact me at jared@w4.com Specialties: Business Development; Campaign Management; Affiliate Management, Account Management, Sales', 'Vice President, Advertiser Development', 'Digital Media Solutions Group', '[{"company":"Digital Media Solutions Group","company_id":"digital-media-solutions-inc","industry":"Marketing and Advertising","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Digital Media Solutions Group","title":"V.P., Advertiser Development"}],"url":"https://www.linkedin.com/company/digital-media-solutions-inc"},{"company":"W4","company_id":"w4network","location":"","positions":[{"description":"","duration":"Sep 2009 Jul 2018 8 years 11 months","duration_short":"8 years 11 months","end_date":"Jul 2018","start_date":"Sep 2009","subtitle":"W4","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/w4network"},{"company":"Hydra, LLC","company_id":"hydra","location":"","positions":[{"description":"Work closely with advertisers to develop online advertising campaigns and distribute them throughout the Hydra network. Take offers from other agencies and advertisers for same. Work closely with advertisers to develop online advertising campaigns and distribute them throughout the Hydra network. Take offers from other agencies and advertisers for same.","duration":"Aug 2007 Aug 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2009","start_date":"Aug 2007","subtitle":"Hydra, LLC","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/hydra"},{"company":"SAJE Media","company_id":null,"location":"","positions":[{"description":"Develop comprehensive marketing plans for execution.Buy online media.Manage affiliates.Develop business. Develop comprehensive marketing plans for execution.Buy online media.Manage affiliates.Develop business.","duration":"Sep 2006 Jul 2007 11 months","duration_short":"11 months","end_date":"Jul 2007","start_date":"Sep 2006","subtitle":"SAJE Media","title":"Exec Sales Mgr"}],"url":""},{"company":"Bid4Spots.com","company_id":"bid4spots.com","location":"","positions":[{"description":"Involved in all phases and aspects of building the business at its inception - holding weekly, online reverse auctions of remnant radio inventory. Processes, web copy, radio station acquisition, advertiser outreach, managing campaigns, analyzing metrics, managing staff. Involved in all phases and aspects of building the business at its inception - holding weekly, online reverse auctions of remnant radio inventory. Processes, web copy, radio station acquisition, advertiser outreach, managing campaigns, analyzing metrics, managing staff.","duration":"Sep 2003 Aug 2006 3 years","duration_short":"3 years","end_date":"Aug 2006","start_date":"Sep 2003","subtitle":"Bid4Spots.com","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/bid4spots.com"},{"company":"Discus Dental","company_id":"discus-dental","location":"","positions":[{"description":"Worked in E-Commerce group to shore up online store. Assist dentists purchasing products via the site. Speed up online fulfillment practices and assist salespeople. Compiled statistics and data for analyzation and optimization. Worked in E-Commerce group to shore up online store. Assist dentists purchasing products via the site. Speed up online fulfillment practices and assist salespeople. Compiled statistics and data for analyzation and optimization.","duration":"Aug 2003 Feb 2004 7 months","duration_short":"7 months","end_date":"Feb 2004","start_date":"Aug 2003","subtitle":"Discus Dental","title":"Consumer Support / Marketing Specialist"}],"url":"https://www.linkedin.com/company/discus-dental"},{"company":"Pinnacle One","company_id":null,"location":"","positions":[{"description":"+ Responsible for all facets of the solicitation of multi-million dollar contracts. + Wrote proposals, attended conferences and created presentations and advertising materials. + Published claim progression reports and researched documents for issue recreation. + Edited reports of “Final Findings.” + Responsible for all facets of the solicitation of multi-million dollar contracts. + Wrote proposals, attended conferences and created presentations and advertising materials. + Published claim progression reports and researched documents for issue recreation. + Edited reports of “Final Findings.”","duration":"Sep 1999 Jun 2001 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2001","start_date":"Sep 1999","subtitle":"Pinnacle One","title":"Marketing Coordinator"}],"url":""}]', '["Patrick Tasto “I had the pleasure of working with Jared primarily as a partner while at Experian Consumer Services. He always displays a level of deep industry knowledge and strategic thinking when expressing and implementing an idea. He foremost concerns himself with striking a mutually-beneficial deal which puts the partnership first. I highly recommend Jared as a person in the industry that you should get to know and partner up with.”","Tina Dixon “Jared is a personable guy that always goes the extra mile to make sure things run smoothly and are result driven - a pleasure to do business with.”"]']### Assistant: The agent's job is to develop comprehensive marketing plans and manage affiliates, and today the user is reaching out to the agent because they need assistance with campaign management and affiliate management for their advertising project. |
### Human: Agent: ['Mike Lamey', 'High energy sales and management executive with exceptional interpersonal and communication skills. An extensive background in the following broad-based competencies.• Strategic Planning • Staffing Management • Key Account Acquisition • New Business Development • Client Cross-Sell • Cross-Divisional Training • Cross-Divisional Product Training and Design • Budget Management • Competitive Sales AnalyticsSpecialties: Consumer Lending, Retail Banking, Customer Service (implemtation and coaching) Mortgage Lending, Budget Analysis, Hiring, Coaching and Mentoring', 'Mortgage Professional NMLSR ID 702703', 'Wells Fargo', '[{"company":"Wells Fargo","company_id":"wellsfargo","industry":"Financial Services","location":"","positions":[{"description":"NMLSR ID: 702703","duration":"Jun 2008 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Wells Fargo","title":"Home Mortgage Division"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Washington Mutual","company_id":"jpmorganchase","location":null,"positions":[{"description":"Specializing in Cross Company Cross-Sell, Customer Retention, Customer and Employee Satisfaction. Strategic Pricing Development. Product Sales and Support. Strategic Product Sales","duration":"Sep 2007 Jan 2008 5 months","duration_short":"5 months","end_date":"Jan 2008","start_date":"Sep 2007","subtitle":"Washington Mutual","title":"Vice President, Product Sales Manager, Banking Cross-Sell and Retention in Wenatchee, WA"},{"description":"Operated Combined Financial Center in Central Washington State. New Market Manager, Colorado. Financial Services Sales, Mortgage, Home Equity, Small Business Lending, Checking Savings. Strategic Marketing, Community Investment","duration":"Apr 1999 Sep 2007 8 years 6 months","duration_short":"8 years 6 months","end_date":"Sep 2007","start_date":"Apr 1999","subtitle":"Washington Mutual","title":"Assistant Vice President/Financial Center Manager"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"WM Financial Services","company_id":null,"location":"","positions":[{"description":"Sales of Investment, Retirement Investment, Long Term Financial Analysis. Series 7 License, State Life and Disability Licence","duration":"Jan 1997 Apr 1999 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 1999","start_date":"Jan 1997","subtitle":"WM Financial Services","title":"Registered Representative / Financial Consultant"}],"url":""},{"company":"WaMu","company_id":"jpmorganchase","location":"","positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"WaMu","title":"New Accounts Representative"}],"url":"https://www.linkedin.com/company/jpmorganchase"}]', '["“In a turbulent time, Mike helped us refinance our mortgage and get the best rate possible and the payment structure that worked best for our long term financial goals and short term needs for remodeling liquidity. I highly recommend Mike to my friends.”","“I\'ve known Mike for over 20 years. We met through mutual friends in college and have stayed friends over all these years. In that time, I\'ve found Mike to be loyal, trustworthy, and professional. I would recommend him without hesitation.”"]']
User: ['Tammie Jungling', 'I have been in the Mortgage Industry since 1985. I am experienced in both government and conventional home financing. I am a certified Military Specialist helping Active Duty and Veterans with their mortgage needs.Specialties: Government, Non-Conforming, and Conventional Loans, Manufactured Homes, Modular Home Financing, First Time Homebuyers, New Construction', 'Loan Administration Manager II at Wells Fargo', 'Wells Fargo', '[{"company":"Wells Fargo","company_id":"wellsfargo","industry":"Financial Services","location":"Beaverton, Oregon, United States","positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Wells Fargo","title":"Loan Administration Manager II"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Wells Fargo Home Mortgage","company_id":"wellsfargo","location":null,"positions":[{"description":"","duration":"Apr 2015 Feb 2021 5 years 11 months","duration_short":"5 years 11 months","end_date":"Feb 2021","start_date":"Apr 2015","subtitle":"Wells Fargo Home Mortgage","title":"Home Loan Processor NMLSR# 455110"},{"description":"NMLSR#455110","duration":"Apr 2010 Apr 2015 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2015","start_date":"Apr 2010","subtitle":"Wells Fargo Home Mortgage","title":"Home Mortgage Consultant"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"BB&T","company_id":"bb&t","location":"","positions":[{"description":"If you\'re looking for a honest, trusted advisor? You\'ve found me. I work for an affiliate of one of the largest and most respected banks in the United States.I have 24 years of experience in FHA/VA/Conventional Home Financing. I specialize in Renovation Loans both Conventional and FHA. I\'m also well versed in Manufactured Home financing.Contact me at 727-504-9193 with your questions and financial needs. If you\'re looking for a honest, trusted advisor? You\'ve found me. I work for an affiliate of one of the largest and most respected banks in the United States.I have 24 years of experience in FHA/VA/Conventional Home Financing. I specialize in Renovation Loans both Conventional and FHA. I\'m also well versed in Manufactured Home financing.Contact me at 727-504-9193 with your questions and financial needs.","duration":"Jul 2009 Apr 2010 10 months","duration_short":"10 months","end_date":"Apr 2010","start_date":"Jul 2009","subtitle":"BB&T","title":"Senior Mortgage Consultant"}],"url":"https://www.linkedin.com/company/bb&t"},{"company":"Wells Fargo and Capstone Home Mortgage it\'s Affiliate","company_id":null,"location":"","positions":[{"description":"Assisted clients with their home financing needs. Assisted clients with their home financing needs.","duration":"Aug 1991 Jul 2009 18 years","duration_short":"18 years","end_date":"Jul 2009","start_date":"Aug 1991","subtitle":"Wells Fargo and Capstone Home Mortgage it\'s Affiliate","title":"Home Mortgage Consultant"}],"url":""},{"company":"First California Mortgage","company_id":null,"location":"","positions":[{"description":"Loan Processor - Closer on Convetional, FHA and VA loan files. Loan Processor - Closer on Convetional, FHA and VA loan files.","duration":"Sep 1985 Dec 1990 5 years 4 months","duration_short":"5 years 4 months","end_date":"Dec 1990","start_date":"Sep 1985","subtitle":"First California Mortgage","title":"Loan Processor"}],"url":""}]', '["Carl White, Mortgage Marketing Animals “Tammie comes with my highest recommendations. She is always looking for new ideas to assist her clients. I admire her for her creative work and her willingness to \\"give first\\". You would be doing yourself a favor to align yourself with Tammie as I have. Respectfully Submitted, Carl White”","Diana Cessna, M.Ed., PCET “A mortgage professional with Tammie\'s kind of expertise in mortgage financing and specifically, renovation financing is hard to find in today\'s market. Tammie is a pleasure to work with and knows how to get the job done.”"]']### Assistant: The agent's job is to provide mortgage consultation and financing solutions. Today, the user is reaching out to the agent because they need assistance with their home financing needs, specifically in the area of government and conventional loans. |
### Human: Agent: ['Nick Alexander', "E-commerce Brand Owners Are you sick of getting the same results month after month... No matter how much you learn No matter how many courses you take No matter how much you spend on ads Sound familiar? Wouldn’t it be soo much less stressful to be able to scale your brand in a matter of weeks instead of months or years I get it At the end of the day there's 1 thing most successful Brands want: ✅Hit bigger, better sales WITHOUT working more hours ✅Have complete confidence in your offers ✅being forced to set new targets because previous ones were TOO LOW ✅scale your brand like the FLIP of a switch. And the ones that ACTUALLY achieve this all have 1 thing in common: They make it their top priority to invest in their Businesses, which in turn positions them as the go-to BRAND in your niche... Even better - they're positioned directly in front of prospective clients who are Ready to buy... That's why we Built & Strategized our Triple X Blue Ocean™ system. The #1 Sales Machine method for E-commerce brands that consistently brings In profitable sales like clockwork... So that your brand will grow healthily, while you get to focus on doing what you do best: Serving your clients at the highest level possible! If you're an E-commerce brand owner, and you want to finally stop: - blowing thousands of dollars on ineffective advertising -waiting and hoping your ad budget is being spent profitably And finally, be able to explode your Bran and skyrocket past your competition... Then reach out, and let’s chat about it :) -Nick Alexander The Ecomm practitioner", '🚀Scaling Ecomm businesses to Multiple 6& 7 Figures MONTHS with the use of Paid online Traffic', 'Venture Media', '[{"company":"Venture Media","company_id":"ventur3-media","location":"","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Venture Media","title":"President"}],"url":"https://www.linkedin.com/company/ventur3-media"},{"company":"Lithia Motors, Inc.","company_id":"lithia-motors","location":"Anchorage, Alaska Area","positions":[{"description":"","duration":"Dec 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Dec 2017","subtitle":"Lithia Motors, Inc.","title":"Automotive Technician"}],"url":"https://www.linkedin.com/company/lithia-motors"},{"company":"OfficeMax","company_id":"officemax","location":"Anchorage, Alaska Area","positions":[{"description":"","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"OfficeMax","title":"Stocker"}],"url":"https://www.linkedin.com/company/officemax"}]', '["Connor Henderson “Nick does a fantastic job of getting his clients new customers and growing their businesses. He understands his clients\' businesses better than they do.”","Daniel Semencha “Awesome working with Nicholaus. Very detailed and professional guy would definitely recommend to all auto retailer companies who are looking to get more high quality sales and customers!”"]']
User: ['Ashlee Anderson', 'I have been in the digital marketing industry for over 9 years, both client and agency-side. My experience has spanned a wide range of companies, such as YETI Coolers, Priceline, TaskRabbit, Sherwin-Williams and more. My focuses have included Paid Search, Paid Social, Display, Video/YouTube, Affiliate Marketing, Email (marketing and lifecycle) and other aspects of performance marketing. I have managed budgets between $14M up to $300M.', 'Growth Marketer', 'Rumpl', '[{"company":"Rumpl","company_id":"rumpl","industry":"Retail Apparel and Fashion","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Rumpl","title":"Sr. Growth Marketing Manager"}],"url":"https://www.linkedin.com/company/rumpl"},{"company":"JUDY","company_id":"readyjudy","location":"","positions":[{"description":"","duration":"Apr 2021 Aug 2021 5 months","duration_short":"5 months","end_date":"Aug 2021","start_date":"Apr 2021","subtitle":"JUDY","title":"Director of Growth Marketing"}],"url":"https://www.linkedin.com/company/readyjudy"},{"company":"TaskRabbit","company_id":"taskrabbit","location":"","positions":[{"description":"","duration":"Feb 2020 Apr 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2021","start_date":"Feb 2020","subtitle":"TaskRabbit","title":"Senior Growth Marketing Manager"}],"url":"https://www.linkedin.com/company/taskrabbit"},{"company":"YETI Coolers","company_id":"yeti","location":null,"positions":[{"description":"","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"YETI Coolers","title":"Digital Marketing Manager"},{"description":"","duration":"Jun 2016 Oct 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2018","start_date":"Jun 2016","subtitle":"YETI Coolers","title":"Specialist, Paid Search Marketing"}],"url":"https://www.linkedin.com/company/yeti"},{"company":"Priceline.com","company_id":"priceline-com","location":"Norwalk, Connecticut","positions":[{"description":"","duration":"Jul 2014 Jun 2016 2 years","duration_short":"2 years","end_date":"Jun 2016","start_date":"Jul 2014","subtitle":"Priceline.com","title":"PPC Analyst"}],"url":"https://www.linkedin.com/company/priceline-com"},{"company":"Optiem / A Division of The Adcom Group","company_id":"optiem","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"Aug 2013 Jul 2014 1 year","duration_short":"1 year","end_date":"Jul 2014","start_date":"Aug 2013","subtitle":"Optiem / A Division of The Adcom Group","title":"Paid Search Specialist"}],"url":"https://www.linkedin.com/company/optiem"},{"company":"Rosetta","company_id":"rosetta","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"Jul 2013 Aug 2013 2 months","duration_short":"2 months","end_date":"Aug 2013","start_date":"Jul 2013","subtitle":"Rosetta","title":"Paid Search Associate"}],"url":"https://www.linkedin.com/company/rosetta"},{"company":"Flyer Enterprises","company_id":"flyer-enterprises","location":null,"positions":[{"description":"\uf0b7 Establish new customer relationships with incoming freshmen as well as build upon relationship with existing customer base\uf0b7 Create and implement weekly promotions built around themes that fits with the Galley’s brand, such as ice cream themed holidays. Then creatively reaching our target market with available resources\uf0b7 Donated $150 to Spike for Charity through a promotion utilizing social media and word of mouth\uf0b7 Continue building and maintaining a social media presence through Facebook and Twitter while adding new elements such as Foursquare, instagram, blogs, and YouTube. Utlizing Hootsuite to take advantage of better scheduling posts.","duration":"Mar 2012 May 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2013","start_date":"Mar 2012","subtitle":"Flyer Enterprises","title":"Director of Marketing"},{"description":"\uf0b7 Created a recognized culture for Catering in Flyer Enterprises through team activities, structure, and organization\uf0b7 Planned, organized, and supervised the work of others as well as my own\uf0b7 Organizing and building a structure by creating an easily referenced Employee and Human Resources handbook \uf0b7 Hired and trained employees to continue as future management staff for FE Catering\uf0b7 Mentored and coached employees to ensure assigned tasks are completed and to enhance their career as well as disciplined and fired employees","duration":"Sep 2011 Mar 2012 7 months","duration_short":"7 months","end_date":"Mar 2012","start_date":"Sep 2011","subtitle":"Flyer Enterprises","title":"Director of Human Resources"}],"url":"https://www.linkedin.com/company/flyer-enterprises"},{"company":"Naked Lime","company_id":"naked-lime","location":"Kettering, Ohio","positions":[{"description":"\uf0b7 Researched and contacted numerous Digital Reputation Management softwares and created a proposal based on the product that best suited customer needs. Research included participating in sales calls, creating a grading scale which graded softwares based on key requirements and can be further applied to other software research, as well as created and implemented a testing structure that can be applied to all potential softwares\uf0b7 Helped manage 21 dealership’s Paid-Search accounts amd updated buildout sheets by adding new keywords and negatives, inserting display ads and monitoring budgets\uf0b7 Researched, created, and trained employees on a Key Performance Indicator tool to help better track budgets, impressions, and clicks. Projected impressions and clicks were based off a KPI calculator I created and developed through previous impressions and clicks scores\uf0b7 Gained extensive knowledge of Acquisio software, Google Adwords, MSN Adcenter, and Dealer.com (Website creator) through actual use of Websites\uf0b7 Wrote over 30 blogs for other SEO employees by researching interesting and relevant topics in the car dealership industry","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Naked Lime","title":"Paid Search and Product Research Intern"}],"url":"https://www.linkedin.com/company/naked-lime"}]', '["Nicole Kowalski “It is rare to find an employee that brings as much life to the office as she does efficiency and hard work. While Ashlee is truly great at her job and talented, it is her upbeat personality, willingness to help and teach others and strong leadership qualities that make her stand out from her peers. These traits, in my opinion, are what helped to motivate the rest of her team to accomplish their best work at all times. Something that still stands out in my mind to this day is upon putting her two-weeks notice in at The Adcom Group, Ashlee began putting together a binder of all the information the employee succeeding her would need without even being asked to do so. This is only one example of not only her organizational skills, but also of her constant foresight when it came to the organization she was employed by. ”","Erini Anthopoulos “While working with Ashlee at The Adcom Group, she was nothing by professional. Her attention to detail and investment she put in for every client showed tremendously. Ashlee worked closely with account executives to ensure key words were precise and accurate. The energy and positivity she brought to client meetings made Ashlee a pleasure to work with on a day-to-day basis. We worked together on clients including J.D. Byrider Superstores and the RIDGE Tool Company. ”"]']### Assistant: The agent's job is to scale E-commerce businesses to multiple 6 & 7 figures months with the use of paid online traffic. Today, the user is reaching out to the agent because they need assistance in optimizing their paid search, paid social, and display advertising strategies for their retail apparel and fashion company. |
### Human: Agent: ['Meggin McClarty', 'Self-motivated business professional with over 18 years of experience in benefits administration and outsourcing with a focus on Business Project Analysis and Quality Review and Audit; Excellent oral and written communication skills with proven ability to partner and influence key cross-functional stakeholders to gain buy-in and achieve goals. Demonstrated success through relationship building, collaboration, commitment, and ability to adapt to a changing environment.', 'Business Project Advisor at Evernorth', 'Cigna', '[{"company":"Cigna","company_id":"cigna","industry":"Health, Wellness and Fitness","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Cigna","title":"Business Project Advisor"},{"description":"","duration":"Jan 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Cigna","title":"Business Project Senior Specialist"},{"description":"","duration":"Apr 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Cigna","title":"Quality Review/Audit Sr Spec"}],"url":"https://www.linkedin.com/company/cigna"},{"company":"Choicelinx","company_id":"choicelinx","location":"","positions":[{"description":"Developement of test cases for defined client requirementsExecution of completed test planInspections of execution results to detect defects and/or errors.Documentation of defects and errors with resolution and retesting within project deliverable. Internal efficienciesClient support Developement of test cases for defined client requirementsExecution of completed test planInspections of execution results to detect defects and/or errors.Documentation of defects and errors with resolution and retesting within project deliverable. Internal efficienciesClient support","duration":"Jul 2010 - Present 11 years 8 months","duration_short":"11 years 8 months","end_date":"Present","start_date":"Jul 2010","subtitle":"Choicelinx","title":"Quality Control and Testing Specialist"}],"url":"https://www.linkedin.com/company/choicelinx"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"High level data analysisDefining and documenting client requirements,Configuration implementationEnd to end quality assurance system testing aUser acceptance testing.Internal efficienciesClient support High level data analysisDefining and documenting client requirements,Configuration implementationEnd to end quality assurance system testing aUser acceptance testing.Internal efficienciesClient support","duration":"2001 2010 9 years","duration_short":"9 years","end_date":"2010","start_date":"2001","subtitle":"Fidelity Investments","title":"Sr. Project/Business Analyst"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"Hesser College","company_id":"hesser-college","location":"","positions":[{"description":"","duration":"Jan 1988 Mar 2001 13 years 3 months","duration_short":"13 years 3 months","end_date":"Mar 2001","start_date":"Jan 1988","subtitle":"Hesser College","title":"Business Office"}],"url":"https://www.linkedin.com/company/hesser-college"}]', '["Bob Deignan “Meggin is a detail oriented analyst with a strong work ethic, excellent communication, organization, and trouble shooting skills. I highly recommend Meggin.”","Kay May “Meggin is a highly skilled business analyst. She has stellar technical skills as well as a solid understanding of the underlying business requirements of the systems she supported. Her outstanding work efforts helped us turn a dissatisfied client into a satisfied, referenceable client.”"]']
User: ['John D.', 'Experienced IT Infrastructure and Operations leader. My strengths include a broad base of technical knowledge, project and personnel management, process improvement and working with diverse groups, near and far. I enjoy what I do and strive to find the next opportunity for improvement.', 'VP, IT Infrastructure at Workers Credit Union', 'Workers Credit Union', '[{"company":"Workers Credit Union","company_id":"workerscu","industry":"Banking","location":"Littleton, Massachusetts, United States","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Workers Credit Union","title":"VP, IT Infrastructure"}],"url":"https://www.linkedin.com/company/workerscu"}]', '["“John has a remarkable ability to stay focused and poised - no matter the problem at hand. He\'s equally adept at managing personalities and systems and built a very talented team at Montpelier. His team maintained high levels of systems availability (and customer satisfaction) while executing several major upgrades.”","“I can\'t say enough good things about John Demerjian. We worked well together side by side for several years on some pretty big projects. Major technology renovations with complete rip and replace system upgrades - transformation of several data centers, design of a new data center, office moves, change of IT system architectures to Virtual, DR site build out, Multiple vendor SAN Implementations etc.. John could always be counted on and was always prepared from the beginning of a project until the end. I would hire John in a second to build out for anyone the system monitoring and notification setup he did at S&W - it was first class!”"]']### Assistant: The agent's job is to analyze business projects and ensure quality review and audit, and today, the agent is reaching out to the user because they need to discuss potential IT infrastructure improvements for Workers Credit Union. |
### Human: Agent: ['Tom Jones', 'Controls design, PLC programming, HMI development, C, KAREL, PASCAL, BASIC and Assembler. Developed Windows interface to OBDII.Specialties: Project Engineering, Software development, HMI Design, Start-up support. Risk Assessment, ISO 16849-1, 2. Logic encapsulation. Excel', 'Experienced Controls Engineer', 'Michigan Custom Machines', '[{"company":"Michigan Custom Machines","company_id":null,"location":null,"positions":[{"description":"","duration":"Aug 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Michigan Custom Machines","title":"Controls Engineer"},{"description":"","duration":"Mar 2016 Aug 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2018","start_date":"Mar 2016","subtitle":"Michigan Custom Machines","title":"Controls Engineer"}],"url":""},{"company":"MIDWAY PRODUCTS GROUP, INC.","company_id":"midway-products-group","location":"Monroe, MI","positions":[{"description":"Small < 1B Tier 1 and 2 supplier, with plants in Ohio, and Indiana.Worked with Controls team to follow up control designs, startup, and Home Line runoff. Small < 1B Tier 1 and 2 supplier, with plants in Ohio, and Indiana.Worked with Controls team to follow up control designs, startup, and Home Line runoff.","duration":"Oct 2013 Jun 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2016","start_date":"Oct 2013","subtitle":"MIDWAY PRODUCTS GROUP, INC.","title":"Corporate Controls Engineer"}],"url":"https://www.linkedin.com/company/midway-products-group"},{"company":"Innovative Controls, LLC","company_id":"innovative-controls","location":"Garden City, MI","positions":[{"description":"We provide controls design to ANSI B11.19, RIA15.06. System start-up, cycle time improvements.Production support. We provide controls design to ANSI B11.19, RIA15.06. System start-up, cycle time improvements.Production support.","duration":"Sep 2009 Oct 2013 4 years 2 months","duration_short":"4 years 2 months","end_date":"Oct 2013","start_date":"Sep 2009","subtitle":"Innovative Controls, LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/innovative-controls"},{"company":"Elsas Engineering","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Jul 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2009","start_date":"Jun 2008","subtitle":"Elsas Engineering","title":"Senior Controls Designer"}],"url":""},{"company":"ThyssenKrupp Budd","company_id":null,"location":"","positions":[{"description":"","duration":"1992 2006 14 years","duration_short":"14 years","end_date":"2006","start_date":"1992","subtitle":"ThyssenKrupp Budd","title":"Divisional Electrical Controls Engineer"}],"url":""},{"company":"ThyssenKrupp","company_id":null,"location":"","positions":[{"description":"","duration":"1992 2006 14 years","duration_short":"14 years","end_date":"2006","start_date":"1992","subtitle":"ThyssenKrupp","title":"Electrical Controls Engineer"}],"url":""}]', '["Daryl Allison “I worked with Tom on many projects at The Budd Company. Tom was a great leader for electrical controls group. He is a problem solver and not afraid of a challenge. I would recomend him for any electrical or controls project of any size. He is the consumate professional and look forward to working with him again in the future.”","Darren Allison “Tom is a very knowledgeable programmer who loves what he does. I definitely think he is a solid Controls Engineer; he has a solid background on numerous CE/IT Languages. His ability to see the larger scope of a problem/solution is his greatest asset, with his help we were able to build one of the largest PLC Shop floor to Datacenter data collection systems in the world, collecting over 14,000 data points at any one time, and integrating the data no only to a Rockwell Metrics server but also information back to SAP and other critical business systems. Tom is a valued asset to any company that has him on their staff.”"]']
User: ['George Culbertson', 'Experienced control systems / automation engineer with proven record of successful development projects and accomplishments, which promote productivity and quality improvements. Skilled in planning and implementing business driven technology initiatives. Reliable and dependable US Navy veteran recognized as key leader on projects and assignments which have been instrumental in driving company growth.', 'Automation Controls Engineer at RMH Technology', 'RMH Technology', '[{"company":"RMH Technology","company_id":null,"location":"Greenwood, South Carolina, United States","positions":[{"description":"Automation and Controls specializing in programming of Siemens PLC and HMI. Automation and Controls specializing in programming of Siemens PLC and HMI.","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"RMH Technology","title":"Automation Engineer"}],"url":""},{"company":"Southeast Control Systems","company_id":null,"location":"Clinton, SC","positions":[{"description":"• Development of waste water neutralization system (Siemens TiaPortal, WinCC, Drives Starter)• Development of agnostic conveying system (Unitronics, PLC & HMI) • Development of waste water neutralization system (Siemens TiaPortal, WinCC, Drives Starter)• Development of agnostic conveying system (Unitronics, PLC & HMI)","duration":"Jun 2017 Oct 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"Oct 2021","start_date":"Jun 2017","subtitle":"Southeast Control Systems","title":"Automation Controls Engineer"}],"url":""},{"company":"Playback Productions","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2002 Oct 2021 19 years 7 months","duration_short":"19 years 7 months","end_date":"Oct 2021","start_date":"Apr 2002","subtitle":"Playback Productions","title":"Owner"}],"url":""},{"company":"Capsugel","company_id":"capsugel","location":"Greenwood, SC","positions":[{"description":"• Development of globally standard print machine control system (Siemens Step 7, WinCC Flexible, Simotion)• Development of recoupment melt vessel control system (Siemens Step 7, iFix SCADA)• Upgrade of specialty polymer melt vessel to provide redundant heat exchanger/pumps (Siemens Step 7, complete electrical overhaul)• Upgraded and consolidated (across Mexico and US affiliates) specialty polymer melt vessel SCADA (iFix SCADA) • Development of globally standard print machine control system (Siemens Step 7, WinCC Flexible, Simotion)• Development of recoupment melt vessel control system (Siemens Step 7, iFix SCADA)• Upgrade of specialty polymer melt vessel to provide redundant heat exchanger/pumps (Siemens Step 7, complete electrical overhaul)• Upgraded and consolidated (across Mexico and US affiliates) specialty polymer melt vessel SCADA (iFix SCADA)","duration":"Nov 2005 May 2017 11 years 7 months","duration_short":"11 years 7 months","end_date":"May 2017","start_date":"Nov 2005","subtitle":"Capsugel","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/capsugel"},{"company":"Pfizer","company_id":"pfizer","location":"Greenwood, SC","positions":[{"description":"• Functional Design Requirements for control systems redesign• Led design review team for automation and control systems projects • Functional Design Requirements for control systems redesign• Led design review team for automation and control systems projects","duration":"Jul 2001 Nov 2005 4 years 5 months","duration_short":"4 years 5 months","end_date":"Nov 2005","start_date":"Jul 2001","subtitle":"Pfizer","title":"Project Requirements Leader"}],"url":"https://www.linkedin.com/company/pfizer"},{"company":"Capsugel","company_id":"capsugel","location":"Greenwood, SC","positions":[{"description":"• Coordinated automation projects for the batch processing facility• Managed CIM engineers and control systems development • Coordinated automation projects for the batch processing facility• Managed CIM engineers and control systems development","duration":"Mar 1999 Jul 2001 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2001","start_date":"Mar 1999","subtitle":"Capsugel","title":"Supervisor System Development"}],"url":"https://www.linkedin.com/company/capsugel"}]', '["Newell Eastland “George is a results oriented doer who get things accomplished. He works well with other teams (I was on the IT team), is creative in his thinking, and produces timely results.”","William Owens “Bubba is an innovative and resourceful media developer and producer. A person of high integrity whose word can be trusted.”"]']### Assistant: The agent's job is to provide controls design and programming expertise, while the user is reaching out to the agent because they need assistance with planning and implementing a business-driven technology initiative for automation and control systems. |
### Human: Agent: ['Brett Stankiewicz', "C-4 Analytics' award-winning automotive digital marketing services firm has a demonstrated record of helping dealers win more market share and improve their marketing ROI. Backed by a staff of certified marketing experts and an industry-leading client-to-employee ratio, C-4 Analytics can deliver custom strategies and solutions for every dealer in every market. Our data-driven solutions are hyper-targeted, customized for every dealer and measurable in real-time, adding unparalleled accountability to our marketing campaigns. You gain a true partner when you work with C-4 Analytics. That’s why we measure our success the same way you do; by generating more leads and sales.", 'Digital Marketing Account Manager', 'C-4 Analytics, LLC', '[{"company":"C-4 Analytics, LLC","company_id":"c4-analytics-llc","industry":"Marketing Services","location":"Greater Boston Area","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jul 2019","subtitle":"C-4 Analytics, LLC","title":"Digital Marketing Account Manager"}],"url":"https://www.linkedin.com/company/c4-analytics-llc"},{"company":"Evergage","company_id":"evergage","location":"Greater Boston Area","positions":[{"description":"Evergage offers the industry’s one and only real-time personalization platform, delivering…• Ease-of-use for the marketer• Deep behavioral data & advanced analytics• True real time segmentation and response• Individualized experiences• Targeted A/B and multivariate testing• Cross channel and multi-device support• Integrated and complete solutionTogether, these components provide forward-thinking companies – across all industries – the tools needed to facilitate personalization at the speed of business.","duration":"Dec 2016 May 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2019","start_date":"Dec 2016","subtitle":"Evergage","title":"Enterprise Business Development"}],"url":"https://www.linkedin.com/company/evergage"},{"company":"VMTurbo","company_id":"vmturbo","location":null,"positions":[{"description":"Covering Wisconsin","duration":"Apr 2016 Aug 2016 5 months","duration_short":"5 months","end_date":"Aug 2016","start_date":"Apr 2016","subtitle":"VMTurbo","title":"Account Executive"},{"description":"Responsible for identifying, qualifying, and progressing potential opportunities through the sales cycle to close. Promoted from Sales Development Representative to Senior Sales Development Representative in January 2016.","duration":"Jun 2015 Mar 2016 10 months","duration_short":"10 months","end_date":"Mar 2016","start_date":"Jun 2015","subtitle":"VMTurbo","title":"Senior Sales Development Representative - Northeast"},{"description":"","duration":"Mar 2015 Jun 2015 4 months","duration_short":"4 months","end_date":"Jun 2015","start_date":"Mar 2015","subtitle":"VMTurbo","title":"Campus Ambassador"}],"url":"https://www.linkedin.com/company/vmturbo"},{"company":"University of Connecticut","company_id":"university-of-connecticut","location":"University of Connecticut Department of Political Science","positions":[{"description":"","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"University of Connecticut","title":"Student Employee"}],"url":"https://www.linkedin.com/company/university-of-connecticut"},{"company":"Enterprise Rent-A-Car","company_id":"enterprise-rent-a-car","location":"Manchester, CT","positions":[{"description":"","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"Enterprise Rent-A-Car","title":"Internship"}],"url":"https://www.linkedin.com/company/enterprise-rent-a-car"}]', '["Bryan Head “Brett was one of the original members of our business development team at Evergage, and someone who was always willing to do whatever needed to be done to help move the business forward. He\'s a true utility player with the ability to contribute within multiple roles. Hard working and a great teammate, Brett is great asset to any organization.”","Jack Zachary “I had the pleasure of getting to know Brett while at UConn both inside and outside the classroom. He\'s thoughtful, outgoing, well-spoken, and consistently makes significant contributions to discussions on wide-ranging issues.”"]']
User: ['Jamison Niezurawski', 'I help organizations navigate the digital marketplace to attract, acquire, and analyze customers like their best customers.', 'Helping business expand and promote their brand while gaining more revenue.', 'cartsyde', '[{"company":"cartsyde","company_id":"cartsyde","industry":"Food and Beverage Services","location":"Walker, Michigan, United States","positions":[{"description":"","duration":"Feb 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Feb 2022","subtitle":"cartsyde","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/cartsyde"},{"company":"Out Back Casual Living and Fence","company_id":"outbackcasual","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Out Back Casual Living and Fence","title":"Business Development and Marketing Manager"}],"url":"https://www.linkedin.com/company/outbackcasual"},{"company":"Valorous Circle LLC","company_id":"valorous-circle","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"Sep 2016 Nov 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2019","start_date":"Sep 2016","subtitle":"Valorous Circle LLC","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/valorous-circle"},{"company":"Van Eerden Food Service","company_id":null,"location":"Grand Rapids, Michigan","positions":[{"description":"","duration":"May 2012 May 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2016","start_date":"May 2012","subtitle":"Van Eerden Food Service","title":"Sales and Marketing"}],"url":""},{"company":"Paradox Production and Design","company_id":"paradox-production-and-design","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"Produced multimedia for small to mid size businesses. Created commercial music and video. Prospected, sold, and closed multimedia services for mid-size companies. Managed 20-30 complex creative accounts. Developed effective sales presentations using video, PowerPoint, and web. Created marketing plans and media buys for clients. Designed and produced multimedia projects from concept to completion. Supervised and trained 5 employees. Collaborated cross-functionally.Major Accomplishments:• Increased start-up company’s sales from $0 to $1M+ within 2 years.• Selected to spearhead all sales, business development, account management, CRM, marketing, strategic planning, and production. • Developed comprehensive database with 600 contacts through cold calling.","duration":"Jan 2007 May 2012 5 years 5 months","duration_short":"5 years 5 months","end_date":"May 2012","start_date":"Jan 2007","subtitle":"Paradox Production and Design","title":"Director of Sales and Marketing"}],"url":"https://www.linkedin.com/company/paradox-production-and-design"}]', '["Julie Menestrina “Marketing and promotions is a true strength of Jamison’s. Very creative and talented. ”","Laurenda Bennett “I\'ve had the pleasure of working with Jamison on two separate occasions. He is a creative, knowledgeable director and an amazing leader. As the talent on set, I always felt comfortable around Jamison and the direction he gave me. I would be happy to work with him and his team in the future!”"]']### Assistant: The agent's job is to provide digital marketing services for automotive dealers, and today the user is reaching out to the agent because they need assistance in navigating the digital marketplace to attract and analyze customers. |
### Human: Agent: ['Jennifer E. Frank', 'With many years of progressive positions supporting executive UHNW families, providing support and resources to just get it done are the foundation for my commitment to exceeding a company and/or homeowner’s expectations. To me, my commitment to quality means anticipating needs before they are requested. I am on it! I am experienced working with all levels of staff and handling confidential matters with utmost discretion and professionalism. “Ms. Frank is sensational”….. The New York Times. “God is in the details,” and with designs just short of heavenly, I’m sure her clients would agree.” Michael C. Fina, New York Observer.', 'Executive Personal Assistant/Estate Manager/House Manager/Interior Designer seeking new role.', 'Private UNHW Family', '[{"company":"Private UNHW Family","company_id":null,"location":"Greenwich, CT and NY, NY","positions":[{"description":"Support a family of four and their 15,000 sq. ft. Greenwich residence and Fifth Avenue apartment. Handle administrative home office tasks and coordinate family schedules, travel arrangements and event planning.› Liaise with architects and designers. Supervise construction and renovation projects. Manage and schedule vendors for repairs and maintenance for both primary and secondary household. › Manage household staff for both primary and secondary household, including housekeepers, chefs and driver. Handle new hires for household staff as needed› Coordinate international and domestic travel both professional and personal including flights, hotels, car bookings and acquiring visas for international travel when required› Car management, including handling car leases, servicing, for three vehicles as well as booking car services as needed› Booking Dr\'s appointments and filing health insurance claims as needed. Calendar management and day-to-day schedule including professional and personal meetings. Approve bills for payment.› Assist with personal errands and ad hoc projects personal and professional including philanthropic and event planning (guest lists, invitations, RSVP tracking, catering, flowers).","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Private UNHW Family","title":"Estate House Manager/Executive Personal Assistant"}],"url":""},{"company":"Allen Sheppard Gallery","company_id":"allen-sheppard-gallery","location":"New York, NY","positions":[{"description":"Hired to manage a 2500 sq. ft. Chelsea art gallery and accepted additional responsibilities to care for the household and two children. This role evolved to include management of a 5000 sq. ft. townhouse.› Provided high-level administrative support to gallery owner and acted as trusted liaison between the family & their personal and professional colleagues.› Curated shows for emerging artists, developed collector list, and assisted in discovering artists for the gallery’s programs.› Responsible for exceptionally busy and ever-changing calendar including philanthropic events.› Coordinated heavy travel requirements accurately for business and personal – including international/domestic travel which includes use of private jets, helicopters and cars, hotel reservations: coordinate necessary passport/visa documentation› Arranged frequent catering & prepared guest lists, invitations, travel arrangements, menu, decorations and staff for personal and business special events. Handled private events for high profile guests, celebrities, charities, and business associates.› Effectively communicate with all levels of management, vendors and social contacts while maintaining confidentiality and appropriately handling sensitive information with tact and discretion› Arranged annual Art Basel travel, lodging and staffed the booth, shipping of art work› Oversaw $250K renovations and provided the interior design.› Developed household systems, conducted weekly meetings, coordinated & sourced vendors and monitored budgets.Household ManagerOrganized and managed the household for Mr. Sheppard, his two children & house staff.› Provided care and maintenance of furniture, art, and belongings.› Coordinated the family\'s & staff schedules, travel arrangements and maintained calendars.› Scheduled independent contractors for renovations, repairs, and maintenance.› Oversaw $250K renovations and provided the interior design.› Managed and hired household staff","duration":"2008 2016 8 years","duration_short":"8 years","end_date":"2016","start_date":"2008","subtitle":"Allen Sheppard Gallery","title":"Art Gallery Manager, Personal Assistant and Estate Household Manager"}],"url":"https://www.linkedin.com/company/allen-sheppard-gallery"},{"company":"Anasa Interiors","company_id":null,"location":"Greater NYC, CT., Westchester, DC, Fairfield County","positions":[{"description":"Provided interior design and art consultant services to residential and commercial spaces through careful management of subcontractor teams.› Performed bookkeeping, payroll, marketing, record keeping, and sales while managing profit and loss.› Worked with architects, builders, and subcontractors in the negotiation and execution of new builds, renovations, and remodels.› Project manager of calendars and timelines, purchasing, tracking, scheduling, and record keeping.› Sourced furniture and fabrics, requested estimates, and secured samples.› Designed commercial color work for Benjamin Moore Corporate in Montvale, New Jersey.› Featured in NY Times and my client list included Barclay Capital, New York Palace Hotel, The Biltmore Room Restaurant, NYU, Armani Exchange, freelancers.org (3 office locations), the homes of the producers of SNL and 30 Rock, and many well-known A-list stars. “Ms. Frank is sensational”….. The New York Times. “God is in the details,” and with designs just short of heavenly, I’m sure her clients would agree.” Michael C. Fina, New York Observer. She has been on TLC Please Buy My House, NBC Nightly News, Fox News and CW11 News at Ten and written up in NY Times.","duration":"2000 2008 8 years","duration_short":"8 years","end_date":"2008","start_date":"2000","subtitle":"Anasa Interiors","title":"Interior Designer/Project Manager"}],"url":""},{"company":"Fieldcrest Cannon Home","company_id":null,"location":"New York, NY, Kannapolis, NC","positions":[{"description":"Styled/sales liaison – bedding product for major vertical mill. Licensees/design development for Ellen Tracy, Adrienne Vittadini, Waverly, Court of Versailles, Charisma and Royal Velvet. Worked with major retailers/catalogues/special accounts.Produced plan-o-grams for retailers, licensees and mills. Styled/sales liaison – bedding product for major vertical mill. Licensees/design development for Ellen Tracy, Adrienne Vittadini, Waverly, Court of Versailles, Charisma and Royal Velvet. Worked with major retailers/catalogues/special accounts.Produced plan-o-grams for retailers, licensees and mills.","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Fieldcrest Cannon Home","title":"Design Manager Home Division"}],"url":""}]', '["Allen Sheppard “Jennifer Frank worked for me starting as gallery manager. She became very skilled in managing budgets, working with artists & other staffers and was excellent in collector relations. Bottom line: I could always depend on Jennifer to keep artists and collectors happy and find a way to complete various tasks -- no matter how challenging they may have been. She was always punctual and exhibited excellent judgment. Because of all this, she then started also doing work as family manager for my personal life.”","LinkedIn User “Jennifer Frank was my interior designer for my home renovation. I really loved her design aesthetic and color sense. She also did freelance work for my Commercial Color Architectural program at Benjamin Moore Corporate. Every project came in on time and at an expert level. Seldom have I been able to recommend someone without reservations. She is personable and easy to work with. Her greatest talents are in developing innovative & creative design while thinking outside of the box with careful attention to the details.”"]']
User: ['David Gutierrez, Enrolled Agent', 'Specialties: Enrolled Agent.', 'Owner, CEO Services', 'CEO Services', '[{"company":"CEO Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Jan 2005","subtitle":"CEO Services","title":"Owner"}],"url":""},{"company":"Brown & Co. Noe Valley","company_id":null,"location":"","positions":[{"description":"Bookkeeping & QuickBooks Consulting. Bookkeeping & QuickBooks Consulting.","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Brown & Co. Noe Valley","title":"Bookkeeper & QuickBooks Consultant"}],"url":""}]', '["Tim Grant “David is a highly prized software and tax professional. We have partnered on several projects, and I\'m impressed with his technical knowledge regarding data systems integration. He\'s knows how to get the job done and he does it. David is very personable, humble and concerned about achieving an excellent outcome for the client. I would give him the highest recommendation!”","Tim Steele “I first hired CEO Services when I was in Real Estate. David\'s integrity, skill level, and a friendly \'let\'s get it done\' attitude is amazing. He is extremely resourceful and works well with his clients. His company is the perfect bridge between you and your CPA and will save you money in the long run. If you are looking for a company that not only has great bookkeeping capabilities, but also can understand your business and help save you money, David and CEO Services is the way to go.”"]']### Assistant: The agent's job is to provide bookkeeping and QuickBooks consulting services, and today the agent is reaching out to the user because they need assistance with integrating data systems for efficient tax management. |
### Human: Agent: ['Abby Vaillancourt ⭐️', 'As a proven sales leader, account manager, and self-starter, I have worked with organizations of all types, sizes, and industries to better plan, manage, market and analyze their sales strategies, company data and overall proficiency in all market conditions. In the past, my efforts have spanned unique target markets, from digital banking solutions, events and meetings management software, and sales development for a leading Google Channel Partner. To say the least, my background is diverse but I am thankful for each and every milestone crossed in my professional pursuits in life. My diversity of experiences also spans into my personal life. My innate curiosity and passion for life have guided me to life-changing experiences. I have leaped from the highest bungee jump in the world and swam with the Great White Sharks while living in Cape Town, South Africa as a volunteer with the Global L. E. A. D. pilot program by UGA to being the first girl chosen to play on an all-boys state select soccer team. Motivation to seek out new experiences and follow them through to the end is vital, both personally and professionally. My widespread interests and ability to create and maintain relationships with a vast network of companies and individuals will continue to allow me to make considerable contributions wherever I am in life.', 'Market Leader in Home Improvement Financing', 'Dividend Finance', '[{"company":"Dividend Finance","company_id":"dividendfinance","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Dividend Finance","title":"Regional Sales Director"}],"url":"https://www.linkedin.com/company/dividendfinance"},{"company":"GreenSky®","company_id":"greenskyinc","location":"Atlanta, Georgia","positions":[{"description":"","duration":"May 2017 Jun 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2019","start_date":"May 2017","subtitle":"GreenSky®","title":"Manager, Client Growth"}],"url":"https://www.linkedin.com/company/greenskyinc"},{"company":"Backbase","company_id":"backbase","location":"Atlanta, Georgia","positions":[{"description":"Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps financials create omni-channel, customer-centric digital banking experiences. Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives banking enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.","duration":"Aug 2015 Nov 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2016","start_date":"Aug 2015","subtitle":"Backbase","title":"Demand Generation Team Lead | SMB-Enterprise Accounts | Digital Banking Solutions"}],"url":"https://www.linkedin.com/company/backbase"},{"company":"SignUp4 (acquired by Cvent)","company_id":"signup4","location":"Atlanta, GA","positions":[{"description":"SignUp4, a Strategic Meetings Management platform, facilitates planning, managing, reporting and attendee communications with event directors and attendees in a single platform. Our comprehensive solution goes beyond creating customized registration pages to providing user end-to-end solutions for clients and their target market for enterprise hosted events such as trade shows, group sales meetings, product launches, sales incentive trips, and corporate training workshops. SignUp4, a Strategic Meetings Management platform, facilitates planning, managing, reporting and attendee communications with event directors and attendees in a single platform. Our comprehensive solution goes beyond creating customized registration pages to providing user end-to-end solutions for clients and their target market for enterprise hosted events such as trade shows, group sales meetings, product launches, sales incentive trips, and corporate training workshops.","duration":"Jan 2015 Jun 2015 6 months","duration_short":"6 months","end_date":"Jun 2015","start_date":"Jan 2015","subtitle":"SignUp4 (acquired by Cvent)","title":"Senior Account Manager | Meetings & Events Software Solutions"}],"url":"https://www.linkedin.com/company/signup4"},{"company":"Cloud Sherpas","company_id":"cloud-sherpas","location":"Greater Atlanta Area","positions":[{"description":"As a Google for Work/Google Apps Authorized Reseller and Channel Partner, and multi-year Google Enterprise Partner of the Year, Cloud Sherpas is one of the world\'s leading cloud service providers. Successfully prospected and generated new sales opportunities by targeting C-level executives in the enterprise space; coordinated and lead demonstrations of Cloud Sherpas\' comprehensive suite of cloud services designed to help organizations across all major industries transform the way they work. Recognized as a motivated leader for designing a prospect metric management plan later adopted as a company-wide lead generation tool.","duration":"Apr 2013 Jan 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2015","start_date":"Apr 2013","subtitle":"Cloud Sherpas","title":"Business Development Manager, Google National Accounts | Google Apps for Work"}],"url":"https://www.linkedin.com/company/cloud-sherpas"},{"company":"Inland Seafood","company_id":"inland-seafood","location":"Atlanta, GA","positions":[{"description":"","duration":"Jan 2012 Apr 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2013","start_date":"Jan 2012","subtitle":"Inland Seafood","title":"Account Manager | Largest Seafood Distributor in the Southeast"}],"url":"https://www.linkedin.com/company/inland-seafood"},{"company":"Sterling Planet","company_id":"sterling-planet","location":"Norcross, GA","positions":[{"description":"","duration":"Jul 2009 Jan 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2012","start_date":"Jul 2009","subtitle":"Sterling Planet","title":"Business Development Manger, Sales | Renewable Energy & Energy Efficiency Solutions"}],"url":"https://www.linkedin.com/company/sterling-planet"},{"company":"Opteum Financial Services | Financial Services and Mortgage Lender","company_id":null,"location":"Atlanta, Ga","positions":[{"description":"","duration":"Jan 2006 May 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2008","start_date":"Jan 2006","subtitle":"Opteum Financial Services | Financial Services and Mortgage Lender","title":"Residential Mortgage Originator | Financial Services and Mortgage Lender"}],"url":""},{"company":"Miss Universe Organization","company_id":"miss-universe-organization","location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Miss Universe Organization","title":"Miss Georgia Teen USA 2000"}],"url":"https://www.linkedin.com/company/miss-universe-organization"}]', '["Peter Blattner “I have been working with Abby for the past 9 months. In that time, she has provided the attention and detail to our account that goes above and beyond. Our team always has the confidence being able to reach Abby with any questions they might have. Her knowledge with financing in the home remodeling sector is unmatched. She not only possesses the knowledge in financing, but also the expertise in the strategies of selling. Our team has benefited over the last 9 months with Abby overseeing our account. In fact, our financing closes have doubled since partnering with Abby. Anyone considering offering financing for their customers would be doing themselves a disservice by not reaching out to her.”","Mark Ingrassia “I\'ve had the pleasure to known Abby since Backbase, and while I was not the one that hired her, I wish I was. We worked in in a modest-sized FINTECH office and rubbed elbows occasionally. I can attest to Abby\'s passion for success and intuitive nature; she \'sees\' possibilities around corners others miss, and is extremely detail oriented. Her enthusiasm and natural gift for humor and interpersonal communication makes her a favorite with customers and business prospects. As a recruiter, I\'d hire her in a heartbeat. ”"]']
User: ['Anthony Mitchell Bichara', 'Experienced Inside Sales Account Executive with a demonstrated history of working in the financial services industry. Strong sales professional skilled in Microsoft Word, Sales, Management, Salesforce.com, and Sales Leads. Able to maintain a large pipeline and see a deal from start to close.', 'Providing affordable financing to homeowners for energy efficient upgrades.', 'Renew Financial', '[{"company":"Renew Financial","company_id":"renewable-funding-llc","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Renew Financial","title":"Regional Sales Manager"},{"description":"","duration":"May 2021 Feb 2022 10 months","duration_short":"10 months","end_date":"Feb 2022","start_date":"May 2021","subtitle":"Renew Financial","title":"Inside Sales Manager"}],"url":"https://www.linkedin.com/company/renewable-funding-llc"},{"company":"Kaseya","company_id":"kaseya","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Oct 2020 May 2021 8 months","duration_short":"8 months","end_date":"May 2021","start_date":"Oct 2020","subtitle":"Kaseya","title":"Account Manager"}],"url":"https://www.linkedin.com/company/kaseya"},{"company":"Exclusive Networks","company_id":"exclusive-networks","location":"Miami, Florida, United States","positions":[{"description":"","duration":"May 2020 Oct 2020 6 months","duration_short":"6 months","end_date":"Oct 2020","start_date":"May 2020","subtitle":"Exclusive Networks","title":"Account Manager"}],"url":"https://www.linkedin.com/company/exclusive-networks"},{"company":"Ricoma International Corporation","company_id":"ricoma-international-corp.","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Ricoma International Corporation","title":"Inside Sales Account Executive"}],"url":"https://www.linkedin.com/company/ricoma-international-corp."},{"company":"Ygrene Energy Fund","company_id":"ygrene-energy-fund","location":"Miami, Florida","positions":[{"description":"","duration":"Jun 2016 Jun 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2019","start_date":"Jun 2016","subtitle":"Ygrene Energy Fund","title":"Inside Sales Account Executive"}],"url":"https://www.linkedin.com/company/ygrene-energy-fund"}]', '["Tania Hernandez “Anthony is a very intelligent individual with amazing sales skills. He is very professional and he taught me a lot in my transition from customer service to inside sales. He’s great with numbers and even taught me how to save money, he will be very successful, that I am very sure of. ”","Dominick F. Troncoso “Anthony is an excellent communicator with exceptional sales skills. I’d recommend him in any sales or leadership roles. ”"]']### Assistant: The agent's job is to provide affordable financing to homeowners for energy efficient upgrades. Today, the agent is reaching out to the user because they need to discuss potential sales strategies and collaboration opportunities in the financial services industry. |
### Human: Agent: ['Jeremy Dadzie, MPH', 'An accomplished leader with provider strategy and life sciences experience focused on improving patient care, enhancing patient experience, and increasing revenue. 18+ years specializing in professional services delivery and management of large-scale digital transformation projects. This involves supporting both customers and internal teams by leading high-quality engagements resulting in breakthrough business outcomes. Excel in fast-paced, challenging environments, coordinating with senior executives and vendors with the goal of exceeding client expectations. Utilize a unique combination of keen business insight, technical acumen, and fiscal responsibility to drive success at all levels.', 'Senior Manager at NTT DATA Services - Digital Health Leader', 'NTT DATA Services', '[{"company":"NTT DATA Services","company_id":"ntt-data-americas","industry":"IT Services and IT Consulting","location":"Washington, DC","positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"NTT DATA Services","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/ntt-data-americas"},{"company":"Anexinet","company_id":"anexinet","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2019 Aug 2021 2 years","duration_short":"2 years","end_date":"Aug 2021","start_date":"2019","subtitle":"Anexinet","title":"Digital Health Strategist"}],"url":"https://www.linkedin.com/company/anexinet"},{"company":"OmniTek Consulting, Inc.","company_id":"omnitek-consulting-inc-","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"OmniTek Consulting, Inc.","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/omnitek-consulting-inc-"},{"company":"IMA Consulting","company_id":"ima-consulting","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2012 2018 6 years","duration_short":"6 years","end_date":"2018","start_date":"2012","subtitle":"IMA Consulting","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/ima-consulting"},{"company":"PwC","company_id":"pwc","location":"","positions":[{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"PwC","title":"Manager"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"DXC Technology","company_id":"dxctechnology","location":"","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"DXC Technology","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/dxctechnology"},{"company":"athenahealth","company_id":"athenahealth","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"2009 2009 less than a year","duration_short":"less than a year","end_date":"2009","start_date":"2009","subtitle":"athenahealth","title":"Project Manager"}],"url":"https://www.linkedin.com/company/athenahealth"},{"company":"3M Health Information Systems","company_id":"3m","location":"","positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"3M Health Information Systems","title":"Senior Implementation Consultant/Project Manager"}],"url":"https://www.linkedin.com/company/3m"}]', '["Mike Ramos “Jeremy is a special person. He has a unique knack for keeping things fun but at the same time is very passionate about patient care. I shared an office with Jeremy for an extended period of time at Jefferson Hospital in Philadelphia and he is far and away the most articulate, intelligent and caring person I have ever met. Jeremy is a leader and absolutely leads by example. He was instrumental in the 3M upgrades and overall daily support of the 3M suite of applications as well as the staff that consisted of over 90 in house users, 20 remote coders and over 3000 physicians. Jeremy dug his heels in since day one and has remained steadfast in his quest for ICD10 greatness as he\'s leading the HIM department at Jefferson Hospital into uncharted territory with a \\"failure is not an option\\" attitude. He strives to be the best he can be at what he does and it shows in his work. Jeremy would be an asset to any Healthcare facility in the world and brings something most others don\'t, Positive tactful thinking and that\'s just the beginning! ”","E Jones “I had the opportunity to work with Jeremy as a consultant with Softmed Systems, Inc and most recently 3M Health Information Systems, Inc. Jeremy was hired as a consultant and assisted our facility with the installation of the Clinical products offered by 3M HIS. Jeremy was very knowledgeable of the healthcare industry and was an excellent resource for us during our implementation. I would highly recommend Jeremy to any organization.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to lead high-quality engagements resulting in breakthrough business outcomes in the healthcare industry. Today, the user is reaching out to the agent because they need assistance in implementing clinical products for their facility. |
### Human: Agent: ['Darrel Mullis', 'Known for his leadership abilities and standards of excellence, Darrel has: * served in sales leadership for 17+ years always achieving or exceeding sales goals * grown annual sales revenue each year for the past 17+ years to over $100m plus annually * launched 20+ specialist sales teams getting new AT&T products to market within 90 days vs traditional 180 to 360 days * successfully transitioned sales team and products to AT&T core sales after initial incubation and market launch * helped AT&T vendor partners expand their business by investing in a dedicated sales team within AT&T * certified social media strategist with 30 million + viewers of social media posts written by Darrel All opinions posted are my own and not my employer.', 'Servant Leader | Diversity and Inclusion Champion | Speaker | World Traveler', 'AT&T', '[{"company":"AT&T","company_id":"att","industry":"Telecommunications","location":null,"positions":[{"description":"• Leading team of 70 outsourced complex solution specialists focused on selling SD WAN, Broadband Aggregation, Security, Cloud Contact Center, Unified Communications and LTE Networks• Led YOY sales increase of 18% in 2020• Introduced sales via omnichannel during 2020 supporting AT&T Business Customers.• Increased revenues on Broadband Aggregation in Small Business from $10M in 2019 to $14.5M in 2020• Increased revenues for LTE Networking Solutions from $12M in 2019 to $24M in 2020 focused on the Government Segment in particular supporting setting up remote clinics and hospitals for COVID19• Recognized as having the highest revenue per resource with lowest cost• Received 2020 AT&T Business Champion Award","duration":"Jan 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Jan 2018","subtitle":"AT&T","title":"Director of Sales and Operations Integrated Solutions"},{"description":"• Using outsourced sales model, I led the sales of Unified Communications Solutions including Avaya and Mitel with revenues of more than $50M annually with a team of 40 resources on a national basis• Established monthly, quarterly and annual sales goals and strategies that contributed to increased growth in sales and profitability•Introduced Salesforce into daily procedures to streamline reporting tasks, resulting in more productive sales time by each salesperson and manager","duration":"Apr 2015 Dec 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 2017","start_date":"Apr 2015","subtitle":"AT&T","title":"Director of Network Integration Solution Centers"},{"description":"• Led 3 national inside and outside outsourced sales teams of 25 inside and outside sales representatives per team selling traditional land line and VOIP solutions including TDM/POTS, Avaya and Shore Tel exceeding revenue target of $60M annually•Developed and executed plan to transition the CWA unionized team of 25 resources from collection specialist to inside sales representatives offering a new career path•The Unionized team was exceeding their sales targets within 90 days of their transition to the new roles in sales","duration":"Oct 2012 Mar 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2015","start_date":"Oct 2012","subtitle":"AT&T","title":"Director of Sales Centers"},{"description":"• Led team of 40 outsourced sales managers and account managers.•Increased revenues from $28M to $50M annually•Reduced cost of sale from 17% per transaction to 8% per transaction•Cultivated strong professional relationships to expand the sales center model from 9 SE states to a 22 state National Footprint•Increased maintenance attach rates from 15% to 80% which in turn increased gross sales margin by more than 50%","duration":"Dec 2007 Oct 2012 4 years 11 months","duration_short":"4 years 11 months","end_date":"Oct 2012","start_date":"Dec 2007","subtitle":"AT&T","title":"Director Of Customer Premise Equipment Sales"},{"description":"","duration":"Mar 2005 Dec 2007 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2007","start_date":"Mar 2005","subtitle":"AT&T","title":"Sr. Sales Force Automation Project Manager"},{"description":"","duration":"Aug 2004 Mar 2005 8 months","duration_short":"8 months","end_date":"Mar 2005","start_date":"Aug 2004","subtitle":"AT&T","title":"Business Analyst Consultant"}],"url":"https://www.linkedin.com/company/att"},{"company":"Santa Barbara County/Care Science","company_id":null,"location":"Santa Barbara, California Area","positions":[{"description":"","duration":"Jan 2003 Aug 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2004","start_date":"Jan 2003","subtitle":"Santa Barbara County/Care Science","title":"Senior Healthcare Project Management Consultant"}],"url":""}]', '["Earl Hamilton “Darrel is high-energy, proactive and mission-oriented. He brings activity to his projects and inspires others to pursue their best effort. He blends years of experience with keen insight to maximize the business value of each decision. Never one to shy away from difficult tasks, he takes on projects with zeal and makes things happen. Glad to be working with him, and looking forward to growing our business quite a bit in the near future.”","Rick Satterfield “Darrel is a great coworker and partner for our sales teams. I have known Darrel and worked with him over 10 years. He is very customer focused and his teams do the same. Darrel is always willing to assist in all aspects of design, pricing or solutions needed to help sales team deliver a complete solution to our customer. He is dependable and delivers.”"]']
User: ['Suzie R.', 'Woo | Communication | Individualization | Learner | Developer - Experienced Director with a demonstrated history of working in the non-profit organization management industry. Skilled in Sales, Communication, Event Management, and Team Building. Strong professional graduated from Texas Tech University and Grand Canyon University.', 'Business Development at Abstract & Title Co.', 'Abstract & Title Co.', '[{"company":"Abstract & Title Co.","company_id":null,"location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"Abstract & Title Co.","title":"Business Development"},{"description":"","duration":"Jun 2020 Aug 2020 3 months","duration_short":"3 months","end_date":"Aug 2020","start_date":"Jun 2020","subtitle":"Abstract & Title Co.","title":"Escrow Officer"}],"url":""},{"company":"National MS Society","company_id":"national-ms-society","location":null,"positions":[{"description":"","duration":"Jan 2017 Oct 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2019","start_date":"Jan 2017","subtitle":"National MS Society","title":"Director, Walk MS"},{"description":"","duration":"Jan 2014 Jan 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2017","start_date":"Jan 2014","subtitle":"National MS Society","title":"Community Outreach Coordinator"}],"url":"https://www.linkedin.com/company/national-ms-society"},{"company":"Wells Fargo Home Mortgage","company_id":"wellsfargo","location":null,"positions":[{"description":"","duration":"Aug 2010 Nov 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2013","start_date":"Aug 2010","subtitle":"Wells Fargo Home Mortgage","title":"Home Mortgage Consultant"},{"description":"","duration":"Dec 2008 Aug 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2010","start_date":"Dec 2008","subtitle":"Wells Fargo Financial","title":"Assistant Branch Manager"}],"url":"https://www.linkedin.com/company/wellsfargo"}]', '["“Suzie is an exceptional leader. She has excellent business, communication, and people skills. Suzie is able to bring out new ideas or solutions to overcome roadblocks. I worked on the MS Walk in Grand Junction with Suzie for two years and felt she excelled at planning the event and manage contingencies while allowing others to execute the plan. Suzie is very capable and personable leader and I would highly recommend her for any future endeavor.”","“Suzie is a leader. She is one of the most truly supportive leaders I have ever known - and by \\"truly\\" I mean not only that she will make sure you have all you need, and all you need from her, to succeed in any role or project, but as (or more) importantly she will challenge you to live up to your potential relentlessly, through well-tempered by genuine human understanding. She can see the good and worth in others that they may not be able to see in themselves, and will strategically work with everyone around her to bring out the highest level of performance. Her enthusiasm, kindness and warmth are perfectly balanced by an incredible level of expertise in analysis and metrics development. When I need a leader\'s, and friend\'s, honest and clear-sighted guidance, I have continued to turn to Suzie even well after our time directly working together. ”"]']### Assistant: The agent's job is to lead a sales team and achieve sales goals, and today the user is reaching out to the agent because they need assistance in developing a business development strategy for their company. |
### Human: Agent: ['Kellie Taylor', 'Kellie is Catalyzing Cultural Revitalization as an Entrepreneur, Spokeswoman, Imagineer, Creatrix and Coordinator for a new generation of Education and Entertainment. She is Striving to Consciously Co-Create a Renaissance for Community Enrichment with the Healing Arts and Holistic Lifestyle. Her Passions and Specialties include: Speaking, Writing, Teaching, Leading, Healing, Spoken Word Poetry, Singing, Performing, Yoga, Dancing, Traveling, Astrology, Playing, Praying and Love Casting.', 'Creative Consultant at Conscious Company Consulting', 'Conscious Company Consulting', '[{"company":"Conscious Company Consulting","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Creative Consultation and Program Facilitation for Holistic Lifestyle; Workplace and Employee Wellness / Mindfulness Implementation for creative, collaborative, competitive edge Creative Consultation and Program Facilitation for Holistic Lifestyle; Workplace and Employee Wellness / Mindfulness Implementation for creative, collaborative, competitive edge","duration":"Jun 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Conscious Company Consulting","title":"Creative Consultant"}],"url":""},{"company":"Lady Love","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Aug 2014","subtitle":"Lady Love","title":"Enlightening Entertainer and Existential Advisor"}],"url":""},{"company":"Independent Holistic Provider","company_id":null,"location":"Worldwide","positions":[{"description":"Serving as an existential advisor and enlightening example of growth and joy; using modalities including energy healing, bodywork, poetry, performance, astrology, laughter yoga, spoken sound healing, music, movement, meditation, motivation, inspiration, intuitive coaching, story telling, esoteric wisdom etc. Serving as an existential advisor and enlightening example of growth and joy; using modalities including energy healing, bodywork, poetry, performance, astrology, laughter yoga, spoken sound healing, music, movement, meditation, motivation, inspiration, intuitive coaching, story telling, esoteric wisdom etc.","duration":"2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2012","subtitle":"Independent Holistic Provider","title":"Lady Love"}],"url":""},{"company":"Bohemia Bouticafe","company_id":null,"location":"Samara, Costa Rica","positions":[{"description":"Lead classes of Laughter Yoga, Self Love, and Qi Gong. Lead classes of Laughter Yoga, Self Love, and Qi Gong.","duration":"Apr 2015 Jun 2015 3 months","duration_short":"3 months","end_date":"Jun 2015","start_date":"Apr 2015","subtitle":"Bohemia Bouticafe","title":"Class Facilitator"}],"url":""},{"company":"Samara Yoga Center and Samadhi Spa","company_id":null,"location":"Samara, Costa Rica","positions":[{"description":"Lead classes of Laughter Yoga, Self Love, and Qi Gong. Lead classes of Laughter Yoga, Self Love, and Qi Gong.","duration":"Apr 2015 Jun 2015 3 months","duration_short":"3 months","end_date":"Jun 2015","start_date":"Apr 2015","subtitle":"Samara Yoga Center and Samadhi Spa","title":"Class Facilitator"}],"url":""},{"company":"Capoeira Karkara Cultural Arts Center","company_id":null,"location":"Boynton Beach, FL","positions":[{"description":"Lead laughter, yoga, body awareness, play and fitness class to children ages 4-13. Lead laughter, yoga, body awareness, play and fitness class to children ages 4-13.","duration":"Jun 2013 Jun 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2014","start_date":"Jun 2013","subtitle":"Capoeira Karkara Cultural Arts Center","title":"Movement Instructor and Counselor"}],"url":""},{"company":"Omega Institute","company_id":"omega-institute-cp","location":null,"positions":[{"description":"Omega Teen CampManaged and coached teenagers, lead classes on Laughter, Self Love, Astrology, Writing, Performance, Movement and Meditation (Summers 2012, 2014)Prepa vegetarian meals for 300+ people (2009, 2010)","duration":"2009 2014 5 years","duration_short":"5 years","end_date":"2014","start_date":"2009","subtitle":"Omega Institute","title":"Workshop Facilitator, Counselor, and Cook"},{"description":"Greeted, educated, and attended to visitors of the world renowned spiritual education retreat center. (Personal Summer Sabbaticals)","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Omega Institute","title":"Guest Services/Concierge"}],"url":"https://www.linkedin.com/company/omega-institute-cp"},{"company":"Medicine Dancing","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"Advising and assisting in the marketing process for spiritual retreats in India! http://www.medicinedancing.com/ Advising and assisting in the marketing process for spiritual retreats in India! http://www.medicinedancing.com/","duration":"Jan 2013 Feb 2013 2 months","duration_short":"2 months","end_date":"Feb 2013","start_date":"Jan 2013","subtitle":"Medicine Dancing","title":"Marketing Consultant"}],"url":""},{"company":"Independent Green Technologies","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"Researched and Composed website content for a sustainable startup company, who designs, sells, and installs alternative energy systems for commercial, government and residential spaces. Researched and Composed website content for a sustainable startup company, who designs, sells, and installs alternative energy systems for commercial, government and residential spaces.","duration":"Jan 2012 Apr 2012 4 months","duration_short":"4 months","end_date":"Apr 2012","start_date":"Jan 2012","subtitle":"Independent Green Technologies","title":"Web Content Creator/Marketing Intern"}],"url":""},{"company":"Vermont Institute on Health and Wellness","company_id":"vermont-institute-on-health-and-wellness","location":"","positions":[{"description":"Conceptualized strategic plans and marketing, managed client relationships, and helped further developmental work. Conceptualized strategic plans and marketing, managed client relationships, and helped further developmental work.","duration":"Jan 2011 May 2011 5 months","duration_short":"5 months","end_date":"May 2011","start_date":"Jan 2011","subtitle":"Vermont Institute on Health and Wellness","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/vermont-institute-on-health-and-wellness"},{"company":"Save Our Shores! FL","company_id":null,"location":"Tallahassee, Florida","positions":[{"description":"Engaged and educated citizens; raised funds and built membership to put an anti-oil drilling amendment on the FL constitution. Engaged and educated citizens; raised funds and built membership to put an anti-oil drilling amendment on the FL constitution.","duration":"Feb 2011 Apr 2011 3 months","duration_short":"3 months","end_date":"Apr 2011","start_date":"Feb 2011","subtitle":"Save Our Shores! FL","title":"Community Outreach and Sales Agent"}],"url":""}]', '["Ron Frazier “Kellie brings incredible passion, energy, and intellect to any effort she undertakes. She is a self starter who found her own consulting assignment in my New Venture Analysis class. The executive team at Independent Green Technologies, her consulting client, so valued Kellie\'s social media contributions that they have recruited 3 additional Florida State interns. Kellie will accomplish in life whatever she sets her mind to do.”","Todd Bacile “Kellie possesses an entrepreneurial spirit and is a very intelligent person. She worked very hard in my Electronic marketing class and often had comments or questions during discussions that illustrated her grasp on various concepts. Kellie excelled with her team members on a consulting project, thus providing evidence that she will be a terrific leader who works well with others.”"]']
User: ['Lori Kerrigan', '#Financial Health', 'Celebrating Your Retail Therapy', 'Big Lots Stores', '[{"company":"Big Lots Stores","company_id":"big-lots","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Mar 2020","subtitle":"Big Lots Stores","title":"Essential Worker"},{"description":"Strategic Implementation","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Big Lots Stores","title":"Retail Salesperson"},{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"Big Lots Stores","title":"Retail Cashier"}],"url":"https://www.linkedin.com/company/big-lots"},{"company":"Unemployed Veteran","company_id":"unemployed-veteran","location":"Dunmore Pennsylvania","positions":[{"description":"","duration":"Jun 2018 Oct 2018 5 months","duration_short":"5 months","end_date":"Oct 2018","start_date":"Jun 2018","subtitle":"Unemployed Veteran","title":"Former Donor Data Integrity Specialist"}],"url":"https://www.linkedin.com/company/unemployed-veteran"},{"company":"Geisinger Commonwealth School of Medicine","company_id":"gcsom","location":null,"positions":[{"description":"I perform Accounts Receivable Clerk Job Duties:Posts customer payments by recording cash, checks, and credit card transactions.Posts revenues by verifying and entering transactions from lock box and local deposits.Updates receivables by totaling unpaid invoices.Maintains records by microfilming invoices, debits, and credits.Resolves valid or authorized deductions by entering adjusting entries.Resolves invalid or unauthorized deductions by following pending deductions procedures.Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.Protects organization\'s value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Accomplishes accounting and organization mission by completing related results as needed.","duration":"2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"2017","subtitle":"Geisinger Commonwealth School of Medicine","title":"Donor Data Integrity Specialist"},{"description":"I’m responsible for the entry and maintenance of constituent records as well as the proper coding, recording and processing of charitable donations to the Geisinger Commonwealth School of Medicine including cash, stocks, and gifts-in-kind. I am also responsible for creating and updating biographical data for donors, prospects, corporations and foundations, as well as helping to maintain data integrity. In my position, I work closely with other Geisinger Commonwealth offices to ensure the timely recording of donor information. I have the proven ability to maintain strict confidentiality regarding constituent information and am able to work independently and as part of a team. I have significant aptitude and experience with computers and relational databases, including Microsoft Office products and Talisma.My Responsibilities•As appropriate, collect charitable donations received by Advancement, Staff Counsel, Student Accounts and other University departments; evaluate, sort and total all donations in order to create daily gift batches and process them in a timely and accurate fashion. Analyze gifts to determine appropriate campaigns, funds, and/or appeals for each gift to be processed.•As appropriate, run daily proof reports for each gift batch and complete deposit slips for daily entries.•Enter constituent data updates for all individuals and organizations, including address updates, constituent demographic information, and relationship links.•Responsible for creating new biographical entities in the database for individuals, organizations, and other entities as needed; research and analyze information to populate all appropriate biographical data fields where information is available.","duration":"May 2015 Sep 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2017","start_date":"May 2015","subtitle":"Geisinger Commonwealth School of Medicine","title":"Advancement Services Data Entry Clerk"},{"description":"Working under the direction of the Director of Marketing and the Director of Alumni I was tasked with orchestrating the first Alumni Outreach in LinkedIn! I’ve orchestrated an efficient and effective method that successfully created 843 LinkedIn invitations to the 499 TCMC MD and MBS Alumni; all the classes!","duration":"Jun 2016 Jul 2016 2 months","duration_short":"2 months","end_date":"Jul 2016","start_date":"Jun 2016","subtitle":"Geisinger Commonwealth School of Medicine","title":"LinkedIn Alumni Outreach Coordinator"},{"description":"My responsibilities are:Under supervision, this position serves as the facility\'s main contact person while performing general clerical duties and assisting with projects.Serves as the initial contact for the Operations Department by:Greeting and directing visitors and clients, answering questions, distributing employment applications, maintaining visitor sign-in log, assigning visitor parking spaces, distributing guest badges/providing employees with temporary ID badges, and operating the multi-switchboard telephone.Assists in arranging onsite client visits in the Scranton facilities.Reports environmental concerns to Facilities, provides contractors with ID badges.Receives deliveries and distributes mail, ensures timely distribution of employee paychecks to supervisors.Assist in performing general clerical duties including:preparing meeting materials, updating monthly phone directory, scheduling, copying and faxing.Schedules conference rooms, assists in the distribution of company posters and performs other duties as assigned.* PC proficiency to include Microsoft Office Word, Excel and Outlook* Experience working in a Customer Service environment* Clear and concise verbal and written communication skills* Organizational skills including time-management and multi-tasking skills","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Geisinger Commonwealth School of Medicine","title":"Front Desk Receptionist"}],"url":"https://www.linkedin.com/company/gcsom"},{"company":"Krayer Detective Agency","company_id":null,"location":"Scranton, PA","positions":[{"description":"Basic First Aid and AED/CPR qualified (Card Carrying!) till 10/6/2016! Just finished my 2014 training with Blood Borne Pathogens and HazMat R&I, too. Now I am fully trained as a Public Safety Officer at the Commonwealth Medical School in Scranton, PA! I walk at-least two city blocks and can operate snow removal equipment. I have a shiny, clean criminal State & FBI Background, Walsh act (Child line approved) and driving records. I have strong work ethics, the ability to work with children and adults in a public setting and work independently with little supervision. I am the only female selected applicant for Krayer\'s Detective Agency\'s TCMC position.","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Krayer Detective Agency","title":"Public Safety Officer"}],"url":""},{"company":"NOSC Avoca","company_id":null,"location":"Avoca, Pennsylvania","positions":[{"description":"With over 15 years managing general military office environments which involved considerable computer work and data entry, my strong organizational skills made me The Go To Sailor! I lead the coordination mobilization of 10 teams for local funeral honors as well as forward deploying 300 Sailors around the world! With 100% accuracy I lead my teams with our Core Values of Honor, Courage and Commitment to get the mission done! The missions came fast, under pressure and with everyday heavy workloads! With my guidance, we provided excellent customer service to our fallen who paid the ultimate price with great respect and gratitude towards their loved ones. With my strong verbal and written communication skills I ensured my team prioritized our multiple projects in an energetic environment. We were the Tip of the Spear for Northeast PA!","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"NOSC Avoca","title":"Leading Petty Officer"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"Avoca, Pennsylvania","positions":[{"description":"As the Executive Secretary I performed diversified administrative/clerical duties for the Chief Operating Officer/Executive Team. This included the handling of all scheduling, travel logistics, meeting preparations, meeting follow up and internal meeting representation. I have an Associates degree with two years experience supporting senior managers required with more than seven years experience supporting senior managers world-wide. I prioritize and communicate well, manage upwards, handle confidential information, multitask and handle multiple projects under tight deadlines. Among my personal attributes such as discretion, a high level of professionalism, strong attention to detail, organization, written and verbal communication skills are my ethos. I have an advanced knowledge of MS Office Suite applications including MS Word, Excel, PowerPoint and Outlook.My Experience with scheduling meeting arrangements, calendar maintenance, customer relations and travel arrangements were flawless. I have demonstrated strong organizational, interpersonal, communication skills and the ability to interact with all levels within an organization. I enjoy being able to work independently as well as within a team. I have basic accounting experience, too.","duration":"Dec 2011 Dec 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2013","start_date":"Dec 2011","subtitle":"US Navy","title":"Executive Secretary"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Navy Operational Support Center Earle","company_id":null,"location":"Naval Weapons Station Colts Neck New Jersey","positions":[{"description":"Supervised three departments primarily using the Navy Standard Integrated Personnel System (NSIPS) (customized PeopleSoft web-based application used for field input for Navy pay and personnel information to update corporate databases and collects, passes, and reports timely, accurate data on Active and Reserve Navy members in the continental US, overseas, and aboard ship) and NSIPS Analytics (Business Objects XI reporting environment that includes NSIPS Web Ad Hoc, Navy Retention Monitoring System (NRMS), and Career Information Management System (CIMS) Analytics and a XMLWeb Services, the XML Data Reporting (XDR) system, that provides Navy customers with access to on-demand information from NSIPS). I analyzes business and technical processes related to the Navy*s personnel data, pay related information, career information, and other associated data to formulate the basis for modified business components relating to System Change Requests and Software Problem Reports and for new business components based on high level requirements provided in meetings/discussions with the customer, the US Sailor. Creates/updates Requirements Document containing detailed high level requirements used for development, design, and testing of new or existing components. Responsible for decomposing high level functional requirements and writing system, software, and technical requirements used for design, development, and testing. As a member of the Team, I am always able to work well with co-workers, developers, testers, and customers of NSIPS and NSIPS Analytics.","duration":"Oct 2007 Nov 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2011","start_date":"Oct 2007","subtitle":"Navy Operational Support Center Earle","title":"Personnel Officer/Manpower and Operations Department Head"}],"url":""},{"company":"USS Hayler","company_id":null,"location":"Homeport: Norfolk, VA (Decommissioned)","positions":[{"description":"Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there. Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"USS Hayler","title":"Compass Computer Specialist"}],"url":""},{"company":"Drydock Waterford (ARD-5)","company_id":null,"location":"New London/Norwich, Connecticut Area","positions":[{"description":"Hydroblasted Submarines! Painted everything the appropriate color, sometimes...always Grey! Deck Department is similar to Maintenance and Facilities Management. Operated Pettibone Cranes to bring very expensive and highly classified materials onto/next to the Submarines. I performed all basic seamanship functions aboard ship that involve line or wire and rigging used to secure the ship to a pier, mooring or anchor. I am able to identify functions of navigation and shipboard equipment; lowered, raised and launched lifesaving equipment; handled small boats; navigated by using several different types of compasses; kept records by degrees or points; know navigational aids, nautical rules of the road and the buoys of inland US waters; know the nomenclature of decks, superstructures and parts of the hull; knows the purpose and limitations of first aid and the first aid treatments for electrical shock, simple and compound fractures, heat exhaustion, heat stroke and burns. I am qualified as a swimmer first class. I know how to determine the classes of fire hoses and how to use carbon dioxide, dry chemical and water portable fire extinguishers; know the function of the typical fire main system, fixed carbon dioxide system, water washdown system and magazine sprinkling system. I know the difference between flooding and progressive flooding and the danger involved. I was the Leading Seaman for Deck Department due to my positive attitude and \\"can-do\\" spirit. American Counsel on Education awarded me 7 semester hours in the freshman college level on: Nautical Science (Navigation), Nautical Science (Seamanship) and Swimming.","duration":"Jun 1993 Feb 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1995","start_date":"Jun 1993","subtitle":"Drydock Waterford (ARD-5)","title":"Seaman"}],"url":""},{"company":"Recruit Training Command","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too. Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too.","duration":"Mar 1993 Jun 1993 4 months","duration_short":"4 months","end_date":"Jun 1993","start_date":"Mar 1993","subtitle":"Recruit Training Command","title":"Seaman"}],"url":""}]', '["Jamie C. Curcio “Lori is a great asset to have on your team.!”","Anthony Aaron Cernera “I have had the pleasure of working with Lori for nearly two years. She is kind, considerate and a joy to work with. I will always appreciate how thoughtful she is! ”"]']### Assistant: The agent's job is to provide creative consultation and program facilitation for holistic lifestyle and workplace wellness, and today, the agent is reaching out to the user to offer assistance in implementing mindfulness practices and employee wellness programs at their retail store. |
### Human: Agent: ['Edward Lyons', 'I am a top-performing Account Manager with extensive experience in sales and business development. I am highly skilled in directing regional teams through daily operations, ensuring adherence to overarching strategies, policies, procedures, and achievement of sales objectives. I have a proven ability in identifying and cultivating opportunities through effective customer relationship management to enhance satisfaction and business retention. I am recognized for leveraging marketing and branding tools to successfully drive market penetration, improve brand positioning, and grow consumer awareness.', 'Account Manager', 'National Book Network', '[{"company":"National Book Network","company_id":"national-book-network","industry":"Book and Periodical Publishing","location":"Lanham MD","positions":[{"description":"Oversee client accounts including Baker & Taylor, Readerlink, ANC, Bookazine, Brodart, Target, Walmart, Kroger, Wegmans, Hudson Group, Sam’s Club, Costco, and BJ’s Wholesale Club. Provide clients with consultative sales, driving business growth and revenue generation through presentation of product portfolio in accordance with individual needs and objectives, as well as target markets. Key Accomplishments:• Worked with marketing teams at client and customer level to increase library channel sales by 15% • Expanded new product launches to Wal-Mart and Sam’s Club, increasing sales by $300K. • Added Michael’s Stores and Baker & Taylor to the territory, enhancing title presence in Michael’s by 25% within two years. • Grew Costco business by $100K despite floor space reductions. • Drove mass-market channel sales by 30% through aggressive product placement. • Improved new customer sales from $9K to $100K within one year; collaborated with editorial team to create new color format for Price Club Channel that has become a consistent new product selling over 30,000 units annually. • Achieved $500K in sales from two key clients.• Managed 50% growth in Bass Pro and Cabela’s.","duration":"Jan 2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Jan 2012","subtitle":"National Book Network","title":"National Accounts"}],"url":"https://www.linkedin.com/company/national-book-network"},{"company":"Ed Lyons & Associates, LLC","company_id":null,"location":"Webster NY","positions":[{"description":"Directed business operations for sales outsourcing services to publishers and distributors, with clients including National Book network, Independent Publishers Group, Firefly Books, Helen Exley Books & Gifts, as well as Abingdon Press. Key Accomplishment:•Closed on four major clients and generated $500K in new business. Directed business operations for sales outsourcing services to publishers and distributors, with clients including National Book network, Independent Publishers Group, Firefly Books, Helen Exley Books & Gifts, as well as Abingdon Press. Key Accomplishment:•Closed on four major clients and generated $500K in new business.","duration":"Feb 2011 Dec 2011 11 months","duration_short":"11 months","end_date":"Dec 2011","start_date":"Feb 2011","subtitle":"Ed Lyons & Associates, LLC","title":"Owner"}],"url":""},{"company":"National Book Network","company_id":"national-book-network","location":"","positions":[{"description":"Ed -You are extraordinary at what you do, and invaluable to whomever youwork for.Bruce ShawPresident and PublisherThe Harvard Common Press Ed -You are extraordinary at what you do, and invaluable to whomever youwork for.Bruce ShawPresident and PublisherThe Harvard Common Press","duration":"Jan 2004 Feb 2011 7 years 2 months","duration_short":"7 years 2 months","end_date":"Feb 2011","start_date":"Jan 2004","subtitle":"National Book Network","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/national-book-network"},{"company":"Proe & Proe Associates","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2003 6 years","duration_short":"6 years","end_date":"2003","start_date":"1997","subtitle":"Proe & Proe Associates","title":"Sale Rep."}],"url":""},{"company":"Penguin Group USA","company_id":"penguin-group-usa","location":"","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Penguin Group USA","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/penguin-group-usa"}]', '["Kalen R. Landow “Ed is one of my favorite book people--he knows his stuff and he is an incredible professional. He regularly navigates complex placements at accounts for our publisher clients and he\'s always on the lookout for new opportunities and books that would be good fits. He is conscientious, considerate, and one of the hardest working people I\'ve ever had the pleasure to work with. ”","Sam Smith “Ed has been a very successful and knowledgeable sales representative. He is extremely personable as well as friendly and has a great handle on the books and customers that he represents.”"]']
User: ['LeAnn Gfrerer', 'LeAnn is a local, highly accomplished, energetic and driven Leader. What can I offer you as a “highly regarded” partner: ✔ Trusted Advisor ✔ Strong Communication ✔ Excellent Customer Service ✔ Responsiveness ✔ Follow-through second-to-none ✔ Extensive cross-industry expertise', 'Client Engagement Director', 'TALENT Software Services', '[{"company":"TALENT Software Services","company_id":"talent-software-services","industry":"IT Services and IT Consulting","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Founded in 1987 and headquartered in Minneapolis, Talent Software Services is a Certified Service Disabled Veteran-Owned Small Business (SDVOB) providing IT \\"TALENT\\" and beyond to the local Minneapolis market and nationally. I am Champion of the Customer Experience to ensure stellar Customer Service and overall Customer Satisfaction, and am actively engaged with Clients to position myself and Talent Software Services as a leading \\"trusted adviser\\" and your personalized go-to IT \\"TALENT\\" and beyond Specialist. Process improvement, Innovation and Communication are integral and main ingredients in all I do. Talent is committed to hiring Veterans and connecting Veterans with employers who value their skills, attitude and experience. Talent has built strong relationships \\"second-to-none\\" nationwide with the Veteran community and we focus on matching Veterans to the right opportunities.TALENT Software Services is honored to have earned the 2020 Military Friendly® Employers designation.Through our Veteran Talent Search (VTS) program, we provide support, mentoring and training opportunities for our Veterans. Our VTS team is able to partner with Clients to create specific programs which would include the initial training for Veterans followed by industry and company-specific training until placed at Client sites., It is an \\"honor-to-give-back\\" in a small way to our Veterans.TALENT is where top Twin Cities IT TALENT and beyond find their value in their respective local marketplaces.","duration":"Jul 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jul 2019","subtitle":"TALENT Software Services","title":"♦Client Engagement Director♦"}],"url":"https://www.linkedin.com/company/talent-software-services"}]', '["LinkedIn User “ LeAnn Gfrerer #Kudos It\'s incredible how often you exceed expectations #GoingAboveAndBeyond Thank you so much LeAnn Gfrerer for being there to answering all my questions and resolving all the issues. Since you joined #talentsoft it is awesome experience to work with you. You are always available to help your resources. Your interpersonal communication makes it easy for a resource to understand the situation better. LeAnn is one of the best Accounts Manager I have worked with. She is an #incredible leader and sincerely help her consultants. I really appreciate her feedback from the client and her support. Since she joined #talentsoft I see a big change and I highly #recommend LeAnn.”","Jarvis Edongnek “I work for LeAnn, while she worked as the sales Director at Charter Solutions. We worked on the improving their Salesforce instance to suit more with their internal process. LeAnn\'s knowledge and thoroughness is second to none. She was on point with what she wanted and how to present it. She supervised the product with a lot of enthusiasm and interest. She was available for support at any time you needed her. It was a joy to work for her. I highly recommend LeAnn for greater positions in a sales environment.”"]']### Assistant: The agent's job is to drive business growth and revenue generation as an Account Manager, and today the agent is reaching out to the user because they need to discuss potential IT solutions to enhance customer service and overall customer satisfaction. |
### Human: Agent: ['Jeannine Smith', 'UX/UI designer focused on creating clean, seamless and impactful user experiences.Leader managing design teams across multiple projects with a user-centered approach and bestpractices to maximize outcomes. Expertise in branding, UX/UI designing, wireframing, prototypingand usability testing. Collaborates with a cross-specialty project team to maintain processdriven web design. Experience working with corporate, agency, non-profit and healthcareorganizations to develop intuitive solutions for complex problems that achieve businessgoals.', 'Senior User Experience Designer at Assurant', 'Assurant', '[{"company":"Assurant","company_id":"assurant","industry":"Insurance","location":"United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Assurant","title":"Senior User Experience Designer"}],"url":"https://www.linkedin.com/company/assurant"},{"company":"Arthritis Foundation","company_id":"arthritis-foundation","location":"Greater Atlanta Area","positions":[{"description":"Delivering business outcomes through improving the user experience with digital properties. Designing innovative, on brand solutions for content and engagement across multiple online and mobile platforms. Focusing on core brand initiatives of profiling, membership, engagement and fundraising. Vital in the development of online strategy in defining and prioritizing new features and functionality, maximizing usability, generating user contributions, and increasing membership. Leading the design efforts to determine how diverse audience users interact with the Arthritis Foundation’s multiple digital platforms. Working closely with several groups outside the Marketing Communications including revenue, consumer health, local markets, and IT teams to create a seamless handoff between digital, print and in person integrations and information.","duration":"May 2018 Aug 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2020","start_date":"May 2018","subtitle":"Arthritis Foundation","title":"Director, Digital Experience"}],"url":"https://www.linkedin.com/company/arthritis-foundation"},{"company":"The Creative Group","company_id":"robert-half-international","location":"Greater Atlanta Area","positions":[{"description":"Full time, salaried creative at The Creative Group in the Metro Atlanta specializing in UX/UI Design for long-term projects and deliverables. Contract engagements through The Creative Group who specializes in the placement of creative and marketing professionals, on a long-term and project basis.Specialties: Art Direction, Branding Marketing, Production, Digital Strategy, Concept Development, Project Management, UX/UI Design, and Business Process Creation & Improvement. Full time, salaried creative at The Creative Group in the Metro Atlanta specializing in UX/UI Design for long-term projects and deliverables. Contract engagements through The Creative Group who specializes in the placement of creative and marketing professionals, on a long-term and project basis.Specialties: Art Direction, Branding Marketing, Production, Digital Strategy, Concept Development, Project Management, UX/UI Design, and Business Process Creation & Improvement.","duration":"Dec 2017 May 2018 6 months","duration_short":"6 months","end_date":"May 2018","start_date":"Dec 2017","subtitle":"The Creative Group","title":"UX/UI Design Consultant | Salaried Professional Services at The Creative Group"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"AVID Design, now MERGE Atlanta","company_id":"avid-design","location":null,"positions":[{"description":"• Creative Project Consultant - Conducting stakeholder interviews, developingcreative brief, and presenting UX/UI designs.• Design Team Lead - Manages creative process and gives direction and feedback on wireframe, prototypes, high-fidelity designs, and UX/UI strategies.• Workflow/Scope Control Manager - Oversees integration with the AVIDContent Management System (CMS) by leading functional reviews andcollaborating with development and build teams.• Developer Liaison - Serves as a subject matter expert to the developmentteam during translation of web designs from frontend mark up.","duration":"Apr 2014 Dec 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2017","start_date":"Apr 2014","subtitle":"AVID Design, now MERGE Atlanta","title":"Art Director"},{"description":"• Video Production Manager – Responsible for various aspects of videoproduction for all broadcast types. Hired and auditioned talent for projects,directed and managed project scope.• Senior UX/UI Designer – Lead UX/UI designer responsible for assisting juniorteam in creating wireframes, user flow, and strategy. Assisted creative director inleading projects and designed layouts, UX interface and collaboration withdevelopment team.","duration":"Jun 2009 Apr 2014 4 years 11 months","duration_short":"4 years 11 months","end_date":"Apr 2014","start_date":"Jun 2009","subtitle":"Avid Design","title":"Video Production Manager/Senior UX/UI Designer"},{"description":"• Videographer & Editor – Directed entire production process for video used inmultiple media: television broadcast, online and social media. Oversawprocess including storyboarding, concept, shot-list, complete motion graphicsand editing. Delivering complete video projects including commercials, PSA’shospital tours, interviews, and patient educational videos.• UX/UI Designer –Project owner from concept to completion, incorporatingwireframes and predicted user work flow. Placed emphasis on strategy andinteractive behaviors for web and mobile. Designed layouts, graphical elements,and navigational tools for UX interface. Collaborated with web developers todesign end-user and back-end tools for a proprietary content managementsystem.","duration":"Nov 2006 Jun 2009 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2009","start_date":"Nov 2006","subtitle":"Avid Design","title":"Videographer & Editor/UX/UI Designer"}],"url":"https://www.linkedin.com/company/avid-design"},{"company":"WB50/My20 WDCA","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Designed banners and kiosks for prime time shows. Animated promotional tags, advertisements for upcoming shows on WB50. Created commercials, promotional spots, local contests for companies airing on WB50. Designed banners and kiosks for prime time shows. Animated promotional tags, advertisements for upcoming shows on WB50. Created commercials, promotional spots, local contests for companies airing on WB50.","duration":"Oct 2005 Sep 2006 1 year","duration_short":"1 year","end_date":"Sep 2006","start_date":"Oct 2005","subtitle":"WB50/My20 WDCA","title":"Broadcast Designer"}],"url":""},{"company":"WTTG Fox News","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Created daily graphics for Fox 5 News groups. Collaborated with producers to design graphics packages for special reports. Created maps and graphics for breaking news. Created daily graphics for Fox 5 News groups. Collaborated with producers to design graphics packages for special reports. Created maps and graphics for breaking news.","duration":"Dec 2005 Apr 2006 5 months","duration_short":"5 months","end_date":"Apr 2006","start_date":"Dec 2005","subtitle":"WTTG Fox News","title":"Broadcast Designer"}],"url":""},{"company":"Radical Axis","company_id":"radical-axis","location":"Greater Atlanta Area","positions":[{"description":"“Aqua Teen Hunger Force” - Composition, setup, animation of popular Adult Swim’s series. Project animations comprised of character frames, combined objects with special effects using Photoshop and After Effects. “Aqua Teen Hunger Force” - Composition, setup, animation of popular Adult Swim’s series. Project animations comprised of character frames, combined objects with special effects using Photoshop and After Effects.","duration":"Jul 2003 Sep 2005 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2005","start_date":"Jul 2003","subtitle":"Radical Axis","title":"Broadcast Designer"}],"url":"https://www.linkedin.com/company/radical-axis"}]', '["Lisa Schrepfer “Jeannine is one of the most energetic and creative people I have had the opportunity to work with. She is great to collaborate on projects with, never short of ideas. Jeannine listens to what the client needs, and then finds ways to go above and beyond their expectations. No project is impossible for her because she will find a way to make it happen!”","Andy Darnell “Before going into specifics about Jeannine, I would like to get personal. Jeannine is a very fun individual. She is passionate and collaborative. In a creative person, those are possibly some of the top adjectives that you would want to hear. But on top of that, Jeannine is a very professional motion graphics designer. She was consistently looking for ways to deliver above and beyond. She knew when she had to put the extra hours in to make a project deadline and was not put off by having to step up to that challenge. Jeannine is always thinking about how she is going to deliver the end product to a client. When given creative license to produce, she is quite capable of concepting and producing her vision. Last, one thing that sticks out in my mind about Jeannine is her ability to take direction well. Whether it be from clients or other team players, she listens, processes, and actually gets involved in the dialogue instead of being only on the sideline. She can be trusted to take notes and make the needed revisions to get client satisfaction and ultimate approvals.”"]']
User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to manage design teams and create impactful user experiences, and today they are reaching out to the user because they need assistance in planning and executing a national event for their company. |
### Human: Agent: ['Rhonda Altman ABR, CRS, e-PRO, GRI', 'The feeling of waking up the first morning in your new home is an AMAZING rush. Fresh starts, a new chapter, the framework for a lifetime of memories, those are just a few of the things your HOME can be. Buying or Selling can be the largest transaction of your life. I am honored to be the Real Estate Professional by your side. With over a decade in the business and hundreds of transactions closed, I am ready for the task! Call me old-fashioned. I hold myself to a higher standard when it comes to providing service to my Clients. While I implement numerous cutting edge strategies to sell real estate, my approach to customer service is more traditional. I return phone calls. I respond to e-mails. When I tell that I am going to do something, I do it!', 'Managing Broker at Baird & Warner', 'Baird & Warner', '[{"company":"Baird & Warner","company_id":null,"location":"Naperville, IL 60565","positions":[{"description":"Broker Associate helping First-Time, Step-Up, and Investor Buyers find just the right home. Working with Traditional, Estate and Short Sale Sellers sell their homes. Broker Associate helping First-Time, Step-Up, and Investor Buyers find just the right home. Working with Traditional, Estate and Short Sale Sellers sell their homes.","duration":"Oct 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Baird & Warner","title":"Broker Associate"}],"url":""},{"company":"Realty Executives Success","company_id":null,"location":"","positions":[{"description":"I have been with Realty Executives since April of 2005. I moved over to the Success office in July of 2006. I very much enjoy the people I work for and with. I upgraded my license to a Brokers in October of 2008. I love what I do for a living and enjoy helping people get to the next step in their lives. I have been with Realty Executives since April of 2005. I moved over to the Success office in July of 2006. I very much enjoy the people I work for and with. I upgraded my license to a Brokers in October of 2008. I love what I do for a living and enjoy helping people get to the next step in their lives.","duration":"Apr 2005 Oct 2013 8 years 7 months","duration_short":"8 years 7 months","end_date":"Oct 2013","start_date":"Apr 2005","subtitle":"Realty Executives Success","title":"Broker Associate"}],"url":""},{"company":"Tarco Printing","company_id":null,"location":"","positions":[{"description":"Production Operator for the prepress department. Estimating of sheet fed and web press projects. Liaison between sales/clients and internal company departments Production Operator for the prepress department. Estimating of sheet fed and web press projects. Liaison between sales/clients and internal company departments","duration":"Feb 1997 Sep 2002 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2002","start_date":"Feb 1997","subtitle":"Tarco Printing","title":"Customer Service Rep"}],"url":""},{"company":"Screaming Color","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1994 1 year","duration_short":"1 year","end_date":"1994","start_date":"1993","subtitle":"Screaming Color","title":"Customer Service Rep"}],"url":""}]', '["Kim Zupancich, SPHR “I worked with Rhonda a few years ago. She is an outstanding agent that truly cares about her customers. She goes above & beyond, and has stayed in contact with me all of these years. It is hard to find agents as dedicated and passionate as Rhonda. I would highly recommend her!!!!!”","Steve Engel “Rhonda is one of the top agents within my office of 52 agents. She excels at everything she does. With a work ethic that is topped by no one that I know, she accomplishes all that she sets out to do. Rhonda works tirelessly for both her sellers and her buyers and will not stop until they get the deal they are looking for. She has the market knowledge to represent her clients with their best interests at heart. Rhonda is always willing to give back to the community by volunteering her extra time to help those that are not as well off. She also stays up to date on State and Local initiatives and legislation by participating at board levels within the industry. Rhonda is one of the top notch agents in all of Northern Illinois. I welcome the opportunity to work with her for the foreseeable future. Steve Engel Managing Broker Baird and Warner, Plainfield.”"]']
User: ['Chris Curtis', 'Providing innovative IoT solutions from the Avnet line of products and services', 'IoT Solutions Architect at Avnet Electronics Marketing', 'Avnet Electronics Marketing', '[{"company":"Avnet Electronics Marketing","company_id":"avnet","industry":"IT Services and IT Consulting","location":"Greater Denver Area","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Avnet Electronics Marketing","title":"IoT Solutions Architect"}],"url":"https://www.linkedin.com/company/avnet"}]', '["Werner Mashig “Chris is a very smart individual. I was lucky to work with him in the solid state lighting group. Chris was often pulled in to help solve difficult electrical design problems. He would focus completely at the job at hand and always came up with a complete solution. He has adapted to LED lighting technology and become a subject matter expert very quickly. He is extremely hands on and is very easy to get a long with. Chris is one of the most well rounded engineers I have ever met. His strong personality makes him one of the most likeable people to work with as well.”","Giancarlo Lujan “Chris is a very skilled, talented, and experienced engineer. When ever I came across very challenging issues and consulted him, he would always provide very insightful suggestions in addressing the problem. He has strong engineering fundamentals and one of the best in problem solving. He gives his all to work and is an exceptional team lead.”"]']### Assistant: The agent's job is to provide real estate services, and today the user is reaching out to the agent because they need assistance in buying their first home. |
### Human: Agent: ['Virendra Devatale', 'I am a highly effective and innovative professional with 15+ years’ experience in leading the design, implementation, and integration of cutting-edge data and trending digital products. I am skilled in the identification and definition of data requirements supporting complex enterprise initiatives. My talent for providing transformational leadership to cross-functional teams focused on the facilitation of data-driven decision-making to mitigate risks and drive enhanced performance has served as a consistent catalyst to my success. I boast expertise in executing multi-year project roadmaps. I am recognized as a collaborative communicator capable of cultivating partnerships across all levels of the organization to facilitate positive outcomes.', 'Senior Data Architect & Integration Strategist', 'J.P. Morgan', '[{"company":"J.P. Morgan","company_id":"jpmorgan","industry":"Financial Services","location":"Greater New York City Area","positions":[{"description":"Drawing from my expertise to direct the execution of complex projects aligned with organizational objectives while driving technical evolution. Oversee the identification and defining of business and technical requirements. Analyze technical stacks to facilitate successful system migrations while recording limitations, data flows, and gaps. Determine hardware/software needs supporting project requirements. Steer the design of prototypes focused on reusability, recovery, and minimized batch concept and redundancy. Administer the allocation and coordination of project resources. Develop data mapping documents. Organize and facilitate design and code reviews. My highlighted contributions in this role: Entrusted to lead complex projects to completion including the GWM Strategic MIS Transformation, GIM Big data, Business Intelligence and Client Analytics as well as the JPMC Institutional CRM Data Integration.Key contributor to the successful data integration into Salesforce CRM. Championed the development of an end-to-end data flow and comprehensive ETL/BI architecture. Produced various multi-functional DataMarts as well as the GM data integration design. Conceptualized and deployed an analytical platform enabling the effective construction of sophisticated predictive models supporting Sales, Marketing, and customer experience efforts.","duration":"Aug 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Aug 2012","subtitle":"J.P. Morgan","title":"Lead Data Integration & Analytics Platform"}],"url":"https://www.linkedin.com/company/jpmorgan"},{"company":"Cognizant","company_id":"cognizant","location":null,"positions":[{"description":"","duration":"Jun 2010 Jun 2018 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jun 2018","start_date":"Jun 2010","subtitle":"Cognizant","title":"Manager - Projects"},{"description":"","duration":"Feb 2005 May 2010 5 years 4 months","duration_short":"5 years 4 months","end_date":"May 2010","start_date":"Feb 2005","subtitle":"Cognizant Technology Solutions","title":"Associate"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"City National Bank","company_id":"city-national-bank","location":"Los Angeles, California, United States","positions":[{"description":"I leveraged an opportunity to provide strategic leadership across the EDW implementation programs focused the automation of sales and portfolio reporting efforts. Devised strategies to craft a diverse set of reports for automatic generation in daily/monthly intervals for publication across the InfoShare v2 platform. Conducted comprehensive and extensive data analytics on Loans, Deposits, Wealth Management, Treasury Management resources. Compiled and evaluated key requirements. Performed impact analysis, coding, and testing. Coordinated with offshore teams to drive project delivery. My achievement: Spearheaded the development of a 360-view dashboard allowing the identification of cross-selling opportunities.","duration":"Sep 2011 Jul 2012 11 months","duration_short":"11 months","end_date":"Jul 2012","start_date":"Sep 2011","subtitle":"City National Bank","title":"Tech Lead- EDW"}],"url":"https://www.linkedin.com/company/city-national-bank"},{"company":"Credit Suisse","company_id":"credit-suisse","location":"Pune, Maharashtra, India","positions":[{"description":"I was selected to oversee the planning and execution of strategies supporting the implementation of a Global Management Information System (GMIS) for enterprise wide reporting of multiple Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs). Gathered critical details around KRI models to ensure alignment with new requirements. Collaborated cross-functionally to gather requirements. Devised project estimates. Analyzed and created Informatica, Unix and Perl code.My outcomes: Stimulated a 40% savings utilizing reusable data architecture. Enhanced transparency to enable better management of risk and understanding of process metrics. Designed system extension and data modeling ETL architecture.","duration":"Feb 2009 Aug 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2011","start_date":"Feb 2009","subtitle":"Credit Suisse","title":"Offshore Project Manager"}],"url":"https://www.linkedin.com/company/credit-suisse"},{"company":"Washington Mutual Bank","company_id":"washington-mutual-bank","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Feb 2005 Jan 2009 4 years","duration_short":"4 years","end_date":"Jan 2009","start_date":"Feb 2005","subtitle":"Washington Mutual Bank","title":"Tech Lead/Onsite Coordinator/ETL Developer"}],"url":"https://www.linkedin.com/company/washington-mutual-bank"},{"company":"Mahindra Engineering","company_id":"mahindra-engineering","location":"","positions":[{"description":"","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Mahindra Engineering","title":"Embedded Software Engineer"}],"url":"https://www.linkedin.com/company/mahindra-engineering"},{"company":"Onida","company_id":"onida","location":"","positions":[{"description":"","duration":"2004 2004 less than a year","duration_short":"less than a year","end_date":"2004","start_date":"2004","subtitle":"Onida","title":"IT Engineer"}],"url":"https://www.linkedin.com/company/onida"}]', '["Heather L. Sweers, PMP, SCPM “As program manager of a critical Enterprise Data Warehouse project that provided the first operational business solution on the newly released Teradata EDW platform, I strongly endorse the work of Virendra Devatale as the ETL technical lead. In this strategic project, Virendra provided technical leadership from design through implementation, he interfaced effectively and kindly between the off-shore and on-shore ETL resources, and he distinguished himself with his technical skills in Informatica & Teradata. I could trust Virendra to resolve issues quickly, remove technical roadblocks, and communicate effectively. Not only is Virendra a highly effective technician, he is very pleasant to work with and a team player who earned the respect of his peers. I highly recommend Virendra, you can count on him to produce positive results.”","Gary Melhaff “Virendra was the ETL technical lead responsible for detailed design and technical leadership of ETL developers on a data warehouse project that added an operational application component to the warehouse. I was the architect on the project. Virendra is one of the few technicians I have worked with who really gets it in terms of designing systems that are rock solid. And he is someone who takes responsibility and yet humbly serves others in a position over him. He earned my respect and admiration and I could not recommend him highly enough. I would hire him again in a heart beat. Sincerely, Gary Melhaff.”"]']
User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to lead the design, implementation, and integration of cutting-edge data and digital products, and today the agent is reaching out to the user because they need assistance with the transformation of their business through secure digital and automation initiatives. |
### Human: Agent: ['Christy Wallace', 'An established and efficient Corporate Trainer eager to create effective training programs to meet changing employer and staff needs. Experienced in working with leaders to determine specific requirements to enhance the training function. A decisive and disciplined trainer with personable style and thorough approach. A well-versed professional with over 25 years of experience to offer.', 'Training Facilitator at Instacart', 'Instacart', '[{"company":"Instacart","company_id":"instacart","industry":"Internet Publishing","location":"Atlanta, Georgia, United States","positions":[{"description":"- Work closely with business partners to conduct training needs analysis. - Provide input to training policies, procedures, determine training classes based on knowledge of identified training needs, department processes, business systems or changes in programs or services. - Ability to communicate clearly at all levels of the organization.- Ability to be flexible and adjust course as business needs change. - Work closely with business partners to conduct training needs analysis. - Provide input to training policies, procedures, determine training classes based on knowledge of identified training needs, department processes, business systems or changes in programs or services. - Ability to communicate clearly at all levels of the organization.- Ability to be flexible and adjust course as business needs change.","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Instacart","title":"Training Facilitator"}],"url":"https://www.linkedin.com/company/instacart"},{"company":"Gas South","company_id":"gas-south","location":null,"positions":[{"description":"• Wrote, optimized, and monitored training processes.• Created, accessed and facilitated all employees during New Hire Onboarding.• Designed training materials and examinations and facilitated cross-functional training for internal customers.• Executed over 240 hours per training sessions for customer care agents.• Boosted confidence of employees by providing skilled training to improve knowledge and productivity.• Partnered with subject matter experts to design training programs and instructional materials.","duration":"Dec 2016 Apr 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Apr 2020","start_date":"Dec 2016","subtitle":"Gas South","title":"Corporate Trainer"},{"description":"• Wrote, optimized, and monitored training processes.• Created, accessed and facilitated all employees during New Hire Onboarding.• Designed training materials and examinations and facilitated cross-functional training for internal customers.• Executed over 240 hours per training sessions for customer care agents.• Boosted confidence of employees by providing skilled training to improve knowledge and productivity.• Partnered with subject matter experts to design training programs and instructional materials.","duration":"Dec 2016 Dec 2016 1 month","duration_short":"1 month","end_date":"Dec 2016","start_date":"Dec 2016","subtitle":"Gas South","title":"Corporate Trainer"},{"description":"• Wrote, optimized, and monitored training processes.• Created, accessed and facilitated all employees during New Hire Onboarding.• Designed training materials and examinations and facilitated cross-functional training for internal customers.• Executed over 240 hours per training sessions for customer care agents.• Boosted confidence of employees by providing skilled training to improve knowledge and productivity.• Partnered with subject matter experts to design training programs and instructional materials.","duration":"Dec 2016 Dec 2016 1 month","duration_short":"1 month","end_date":"Dec 2016","start_date":"Dec 2016","subtitle":"Gas South","title":"Corporate Trainer"}],"url":"https://www.linkedin.com/company/gas-south"},{"company":"Clayton State University","company_id":"clayton-state-university","location":"Morrow, Georgia","positions":[{"description":"Completed my B.S degree in Integrative Studies Completed my B.S degree in Integrative Studies","duration":"Mar 2015 Dec 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2016","start_date":"Mar 2015","subtitle":"Clayton State University","title":"Student"}],"url":"https://www.linkedin.com/company/clayton-state-university"},{"company":"Delta Air Lines","company_id":"delta-air-lines","location":null,"positions":[{"description":"Training/ Communication Coordinator ATL: 02/2013 – 11/2014• Support the sales organization as a liaison by providing program information, research, and resolving service failures.• Coordinated and facilitated any cross divisional meetings that handle questions/issues arising about Sales Support Center (SSC).•Developed and administered all training, including initial, recurrent, and updates/refreshers for ATL SSC. •Facilitated 12+ New Hire and Recurrent Training Classes.Sales Associate I and Work at Home: 07/2010 – 02/2013•Consistently supported and achieved service level goal which was 65% across LOBs. •Primary duties include administering the TRAX waiver management system and training for SSC as well as providing additional support and maintaining user access for all TRAX users within Delta. Manage the day-to-day aspects of ASRP (Account Service Recovery Program) including managing point usage and balances in Salesforce, responding to requests from field sales and reviewing discrepancies as needed. •Work with Performance Managers in managing the daily operation and assist sales associates with troubleshooting software/technical issues and escalate to appropriate IT departments as necessary. Project Manager I: Reservation Automation: 07/2009 – 06/2010•Completed departmental projects for Reservations Sales and Support from initiation to implementation.•Directed projects with limited financial risk.•Created project plans, assigned departmental resources, and coordinated interdependencies.•Managed the delivery of technology for Reservation Sales and Support.•Applied Project Management Body of Knowledge (PMBOK) theories along with other processes, to ensure successful project implementation.","duration":"Mar 1997 Dec 2014 17 years 10 months","duration_short":"17 years 10 months","end_date":"Dec 2014","start_date":"Mar 1997","subtitle":"Delta Air Lines","title":"Sales Training / Communication Coordinator"},{"description":"• Consistently supported and achieved service level goal of 65% across LOBs. • Primary duties include administering the TRAX waiver management system and training for SSC as well as providing additional support and maintaining user access for all TRAX users within Delta. Manage the day-to-day aspects of ASRP (Account Service Recovery Program) including managing point usage and balances in Salesforce, responding to requests from field sales and reviewing discrepancies as needed. • Work with Performance Managers in managing the daily operation and assist sales associates with troubleshooting software/technical issues and escalate to appropriate IT departments as necessary.","duration":"Jul 2010 Feb 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2013","start_date":"Jul 2010","subtitle":"Delta Air Lines","title":"Sales Associate"},{"description":"• Completed departmental projects for Reservations Sales and Support from initiation to implementation• Directed projects with limited financial risk• Created project plans, assigned departmental resources, and coordinated interdependencies• Managed the delivery of technology for Reservation Sales and Support• Applied Project Management Body of Knowledge (PMBOK) theories along with other processes to ensure successful project implementation• Reviewed project risks, tracked project deliverables, and communicated team goals• Identified best practices, continuous improvement opportunities, and developed recommendations to support","duration":"Jun 2009 Jun 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2010","start_date":"Jun 2009","subtitle":"Delta Air Lines","title":"Project Manager Reservation Automation"},{"description":"• Net yearly benefits $14M from revenue management abilities and reduction in agent errors.• Acted as point-of-contact for Rainmaker (vendor) for all issues and questions.• Oversaw the future development of all pending and future enhancements.• Coordinated testing and training for future changes.• Worked closely with Delta Technology (DT) and all levels of management on performance and issues impacting TGM.• Maintained close working relationship with Pricing, Revenue Management, Sales, and Business Development.• Coordinated and facilitated any cross divisional meetings that handle questions/issues arising from TGM.","duration":"Jul 2007 Jul 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2009","start_date":"Jul 2007","subtitle":"Delta Air Lines","title":"Group Specialty Sales TGM (Total Group Manager) Administrator and Facilitator"},{"description":"• Exceeded area revenue goals of $250M yearly.• Responsible for blocking group space for 10 or more passengers to domestic and international destinations. • Managed specialty accounts bookings including conventions, conferences, leisure travel, sport teams, and tournaments.• Handled contract bookings, deposits and penalties for a group reservation.• Worked primarily with Sabre, Worldspan, and Amadeus GDS systems","duration":"Sep 2000 Oct 2007 7 years 2 months","duration_short":"7 years 2 months","end_date":"Oct 2007","start_date":"Sep 2000","subtitle":"Delta Air Lines","title":"Group Specialty Sales Center Representative"}],"url":"https://www.linkedin.com/company/delta-air-lines"}]', '["LinkedIn User “Christy is an enthusiastic and committed trainer. She cares deeply about her customers/students both professionally and personally. ”","Carley Stephens “I worked directly with Christy in the same department at Gas South for 3 years. Christy is thorough, detail oriented and passionate about her work. Christy seeks to understand all perspectives and what the impact of her work will be to not only those directly involved, but those that might be effected by unintended consequences. She is caring, compassionate, positive and has a wonderful sense of humor. She is always seeking to improve herself and the company. ”"]']
User: ['Drew Johnson', 'Consumer Goods Professional with experience in Online and Brick & Mortar Retail Merchandising and Merchandise Planning, Buying, and Retail Management.Specialties: Online Merchandising, Marketing, Campaign Strategy, Product Planning, Buying, Trend Analysis', 'e-commerce Site Merchandising Manager', 'Walmart eCommerce', '[{"company":"Walmart eCommerce","company_id":"walmart","industry":"Retail","location":"San Bruno, California, United States","positions":[{"description":"","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"Walmart eCommerce","title":"Sr. Manager II Ecommerce Operations - Frozen Foods"}],"url":"https://www.linkedin.com/company/walmart"},{"company":"Timbuk2","company_id":"timbuk2","location":"San Francisco, California","positions":[{"description":"","duration":"Aug 2018 Apr 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2021","start_date":"Aug 2018","subtitle":"Timbuk2","title":"Site Merchandiser"}],"url":"https://www.linkedin.com/company/timbuk2"},{"company":"eBay","company_id":"ebay","location":"San Jose, California","positions":[{"description":"* Manage online experience, visual presentation of the eBay Sporting Goods vertical * Optimize key department landing pages and top-traffic Sporting Goods URL’s* Partner with key eBay sellers and cross-functional partners to create on-site event and coupon promotions* Plan monthly digest email schedule* Analyze and action top weekly keywords and trending product sales reporting* Executed the transition of department Landing Pages to a new Content Management System* Prepare weekly Site Merchandising recap reporting, detailing action steps/follow-ups based on the data analysis* Managed Sporting Goods Subsidy Budget of the Daily Deals program, negotiating web-low pricing with key seller partners","duration":"Nov 2015 Jul 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2018","start_date":"Nov 2015","subtitle":"eBay","title":"Site Merchandiser - Sporting Goods"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"Walmart.com","company_id":"walmart","location":"San Bruno, CA","positions":[{"description":"* Managed online experience, assortment, and visual presentation of the Walmart.com Food Department & Walmart Grocery sites* Worked cross-functionally with Marketing and Merchandising to grow Traffic by 31%, Conversion by 14%, and Sales by +30%, YTD* Managed Department-level website platform upgrade in 2014 and move to mobile-responsive site design in 2015* Conducted A/B Testing, managed corporate program deployments, and online-exclusive brand launches* Partnered with Vendors and Vendor Marketing Team to exceed yearly plan goals through online advertising and site placements * Planned and managed large-scale projects: Department splits, Taxonomy improvements, and Custom HTML Category Pages* Partnered with cross-functional teams to manage site-level Holiday campaigns, in 2012 and 2013* Omni-Channel Collaborative Excellence Award recipient: Back to School program - Q3 2014 * Creative Excellence Award recipient: Produce Campaign - Q2 2014","duration":"Jul 2012 Oct 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2015","start_date":"Jul 2012","subtitle":"Walmart.com","title":"Site Merchandise Manager - Consumables (Grocery, Household, Beauty, Pets)"}],"url":"https://www.linkedin.com/company/walmart"},{"company":"Sears Holdings Corporation","company_id":"sears","location":null,"positions":[{"description":"* Managed online product assortment and visual presentation of the Kmart.com Shoes Vertical* Partnered with Full Line Store Business Unit for monthly, weekly promotions and Online-Exclusive deals* Collaborated with Marketing and Promotions teams to deploy weekly and targeted email and social media promotions* Improved customer experience by optimizing Navigation and Search functionalities – Grew Channel Conversion +28% YOY*Drove Top-Line Sales +59% YOY and Gross Margin Dollars +56% YOY, with 100% Year-Over-Year Top-Line Growth in Q4","duration":"Jul 2011 Jul 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2012","start_date":"Jul 2011","subtitle":"Sears Holdings Corporation","title":"Online Merchandise Manager - Kmart.com Footwear"},{"description":"* Managed product assortment and presentation of Pet, Health & Wellness, Beauty, and Office Products Verticals* Identified sales opportunities/trends through analysis of Revenue, Unit, Visit, Order, and Product View Metrics* Increased online assortment by building thousands of new products and Personal Shopper customer requests*Managed Deal of the Day Program: Product Selection/Metrics tracking for first six-months following program launch","duration":"Feb 2009 Jul 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2011","start_date":"Feb 2009","subtitle":"Sears Holdings Corporation","title":"Online Merchandise Manager - Mygofer.com (Grocery)"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Mason Companies","company_id":"mason-companies-inc","location":"Chippewa Falls, WI","positions":[{"description":"* Budgeted, selected, merchandised footwear – Managed 50 brands with annual gross revenue of $3-5 million dollars* Increased sell-through of managed full-priced inventory by 25%; raised gross-margin by 5% in a span of 6-months* Executed monthly markdowns; verified retail pricing of all weekly web-exclusive styles * Budgeted, selected, merchandised footwear – Managed 50 brands with annual gross revenue of $3-5 million dollars* Increased sell-through of managed full-priced inventory by 25%; raised gross-margin by 5% in a span of 6-months* Executed monthly markdowns; verified retail pricing of all weekly web-exclusive styles","duration":"Jul 2006 May 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2008","start_date":"Jul 2006","subtitle":"Mason Companies","title":"Footwear Buyer/Merchandiser - Shoemall.com"}],"url":"https://www.linkedin.com/company/mason-companies-inc"},{"company":"Menard, Inc","company_id":null,"location":"Eau Claire, WI","positions":[{"description":"* Designed impactful, customer-friendly, and profitable retail Planograms and merchandise layouts* Travelled to stores to audit and ensure compliance with corporate merchandise standards and execution* Directed new store openings and communicated corporate direction to departmental team * Designed impactful, customer-friendly, and profitable retail Planograms and merchandise layouts* Travelled to stores to audit and ensure compliance with corporate merchandise standards and execution* Directed new store openings and communicated corporate direction to departmental team","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Menard, Inc","title":"Merchandise Planner/Merchandiser (Walcoverings Division)"}],"url":""},{"company":"Bed Bath & Beyond","company_id":"bed-bath-and-beyond","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Sep 2001 Sep 2004 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2004","start_date":"Sep 2001","subtitle":"Bed Bath & Beyond","title":"Assistant Store Manager/Merchandise"}],"url":"https://www.linkedin.com/company/bed-bath-and-beyond"},{"company":"Office Depot","company_id":"office-depot","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 1999 Sep 2001 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2001","start_date":"Jan 1999","subtitle":"Office Depot","title":"Assistant Store Manager-Merchandise/Operations"}],"url":"https://www.linkedin.com/company/office-depot"}]', '["Beck Davlatov “Drew is a dynamic, talented eCommerce marketing and merchandising professional. His determination, coupled with his expertise and seasoned experience allows him to thrive in challenging environments. Drew knows his way around multi-channel online and offline retail environments, and despite obstacles, he always finds a way to bring his projects to completion and his ideas to fruition. Drew excels at strategy development and big-picture analysis, yet he always manages to keep his eyes on the critical details as well. Drew has a unique way to use his wealth of experience to lead people by supporting and motivating them. Drew knows how to get the job done, and he will make a solid contribution to any organization!”","LinkedIn User “Drew\'s efforts and dedication have been a key component of MyGofer\'s growth. Drew has been a great team player and willing to put in the hours when needed to keep the business plowing forward.”"]']### Assistant: The agent's job is to create effective training programs to meet changing employer and staff needs, and today the user is reaching out to the agent because they need assistance in developing a comprehensive online merchandising strategy for their consumer goods business. |
### Human: Agent: ['Nili Uribe', 'Experienced Service Account Manager with a demonstrated history of working in the hospital & health care industry. Strong support professional skilled in Customer Satisfaction, Customer Relationship Management (CRM), Sales Management, Team Building, and Management.', 'Global Escalation Team Manager at UnitedHealth Group', 'UnitedHealth Group', '[{"company":"UnitedHealth Group","company_id":"unitedhealth-group","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Mar 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Mar 2019","subtitle":"UnitedHealth Group","title":"Global Escalation Team Manager at UnitedHealth Group"},{"description":"Management accounts of new and existing clients. Responsibilities include but not limited to : data loading, manually update member information , mass membership load via SS files, client education meetings via WebEx , solve claim eligibility issues and issuance of ID cards. Maintained quarterly data reports via excel and PowerPoint using different data sources, creating and using multiple advanced formulas , data comparisons , V Look Ups and table pivots, creating and maintaining SOP\'s and P&P\'s for new and existing clients. Managing new and existing projects in different languages.","duration":"Feb 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Feb 2016","subtitle":"UnitedHealth Group","title":"Service Account Manager"},{"description":"","duration":"Mar 2018 Mar 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2019","start_date":"Mar 2018","subtitle":"UnitedHealth Group","title":"Network Provider Analyst"},{"description":"Enrolled new and existing groups in to UHG benefits systems, using spreadsheets system. Established a relation with client from moments introduced to company until all group in enrolled in to UHG benefit system. Guiding and providing technical support to client.","duration":"Aug 2010 Jan 2016 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2016","start_date":"Aug 2010","subtitle":"UnitedHealth Group","title":"Spreadsheet Solutions Eligibility analyst"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"Capital Cleaning","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2002 Jan 2008 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 2008","start_date":"Jan 2002","subtitle":"Capital Cleaning","title":"Cleaning Contarctor/ Building maintenence"}],"url":""},{"company":"United Health Group","company_id":"unitedhealth-group","location":"","positions":[{"description":"- Respond to member and employer/broker inbound call center inquiries for reimbursement (Flexible Spending Accounts, Health Reimbursement Accounts, Pre-Tax Premiums, Parking & Transit Accounts, and Dependent Care Accounts) and benefit questions for COBRA in the Client Advocate Center for UnitedHealth Care Benefit Services for small groups (2-99 employees) Employer and Broker Operations- Responded to inbound call center inquiries and account administration for Retiree Reimbursement Accounts, Health Savings Accounts, and Electronic Payments and Statements for Optum Client Service Operations","duration":"Aug 2002 Aug 2004 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2004","start_date":"Aug 2002","subtitle":"United Health Group","title":"Customer Relation Manager"}],"url":"https://www.linkedin.com/company/unitedhealth-group"}]', '["Leola Bonham “Nili and Alex are great with attention to details. They are extremely dependable.”"]']
User: ['Hyun-jin Kim', 'A rationalist at play, seeking to translate ideas into symbols. Hyunjin Kim is a communication designer from South Korea and currently based in New York.', 'Creative at GrandArmy', 'GrandArmy', '[{"company":"GrandArmy","company_id":"grandarmy","industry":"Design Services","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"GrandArmy","title":"Creative"}],"url":"https://www.linkedin.com/company/grandarmy"},{"company":"School of Visual Arts","company_id":"svanyc","location":null,"positions":[{"description":"","duration":"Aug 2019 Mar 2020 8 months","duration_short":"8 months","end_date":"Mar 2020","start_date":"Aug 2019","subtitle":"School of Visual Arts","title":"Design Dept. Intern"},{"description":"Teaching Assistant for Gail Anderson\'s \\"Design Thinking\\" class","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"School of Visual Arts","title":"Design Dept. Chair TA"}],"url":"https://www.linkedin.com/company/svanyc"}]', '["Rory Simms “Hyun-jin was an excellent student, she was hard-working and had great communication. Her ideas were always creative and she demonstrated a high level of craft. ”","Courtney Gooch “Hyun-jin is creative, hardworking, and receptive to feedback. I enjoyed having her in class, and she would make a great addition to any design team!”"]']### Assistant: The agent's job is to provide customer support and manage service accounts, and today the user is reaching out to the agent because they need assistance with a reimbursement inquiry for their employer's health care benefit services. |
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