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### Human: Agent: ['John Nolan', 'Performance-driven, insightful Retail Professional with a proven ability to drive and achieve operational excellence and profitability goals.', 'District Manager/Business Consultant', '7-Eleven', '[{"company":"7-Eleven","company_id":"7-eleven","industry":"Retail","location":"Greater Philadelphia Area","positions":[{"description":"Responsible for 9-12 stores with a combined revenue of $10 - $20 million. Work with store operators and/or franchisees to develop, update, and execute annual budgets and business plans. Monitor all aspects of store operations, providing advice, coaching and assistance to store management. Promote efficiency to maximize store profitability. Ensure key processes are in place through quality store visits, including Brand Image, Customer Engagement, and Store Infrastructure. Responsible for 9-12 stores with a combined revenue of $10 - $20 million. Work with store operators and/or franchisees to develop, update, and execute annual budgets and business plans. Monitor all aspects of store operations, providing advice, coaching and assistance to store management. Promote efficiency to maximize store profitability. Ensure key processes are in place through quality store visits, including Brand Image, Customer Engagement, and Store Infrastructure.","duration":"May 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"May 2015","subtitle":"7-Eleven","title":"Business Consultant / Coach"}],"url":"https://www.linkedin.com/company/7-eleven"},{"company":"Sports Authority","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"• Responsible for the entire store team and the sales in the store, including, customer service, merchandising, operations, and execution of company programs.• Accountable for hiring, directing, and developing an exceptional performing team that is sales driven, while creating and maintaining a customer service culture. • Actively manage the business to achieve sales goals, meet budgets and protect company assets.• Analyze Profit & Loss statements to drive expense control and determine ways to increase profit margin• Responsible for communicating and executing the company standards and directives.","duration":"May 2013 May 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2015","start_date":"May 2013","subtitle":"Sports Authority","title":"Store Manager"}],"url":""},{"company":"Ross Stores","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"• Responsible for all phases of the stores’ operations, including ensuring the company standards and expectations were consistently being met.• Executed the company’s business plan and Best Practices that delivered excellent sales and profit results, including a 20% comp.• Excelled in building and motivating management and hourly teams. Developed entry-level associate to leadership position within 6 months. • Analyzed sales figures and forecasted future sales to ensure proper staffing needs and maximize profits.• Interviewed, hired, trained, mentored, coached and evaluated performance of hourly associates and management staff.• Responsible for training associates on Loss Prevention and Safety awareness programs.","duration":"Sep 2011 May 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2013","start_date":"Sep 2011","subtitle":"Ross Stores","title":"Store Manager"}],"url":""},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"•Responsible for managing the day to day operations, as well as, held financial responsibilities for a $42 million store. •Identified and analyzed opportunities which impacted the stores’ financial performance, including Profit and Loss statements. •Evaluated the sales and profit performance of merchandise and implemented appropriate action plans to improve sales.•Ensured store had the right level of in-stocks for our Guests, and our on-hand counts were accurate in order to drive profitable sales.•Developed partnerships throughout the store, to influence operational best practice execution, to achieve profitability. •Worked directly with Assets Protection to drive a Safe and Secure environment and reduce shortage. •Followed up to ensure that the stores’ operational action plans were being developed and executed. •Partnered with the Store Team Leader in forecasting weekly and monthly sales and payroll.","duration":"2007 Sep 2011 4 years","duration_short":"4 years","end_date":"Sep 2011","start_date":"2007","subtitle":"Target","title":"Executive Team Leader of Operations"},{"description":"•Successfully led store team through a 9 month multi-million dollar full store remodel project.•Coordinated with Target’s Property Development, General Contractor and Fixture Foreman, in ensuring that the remodel sequence schedule was being executed on time. •Recruited, staffed and trained store remodel team. •Managed payroll and remodel expenses, coming in under planned budget. •Met committed deadlines and maintained a brand store for our guests to shop, throughout remodel process.","duration":"Feb 2006 Nov 2007 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2007","start_date":"Feb 2006","subtitle":"Target","title":"Sr. Executive Team Leader of Remodel"},{"description":"•Created partnerships with Store Executives to develop business plans in order to increase the store’s profitability. •Monitored the store’s operational processes to maintain stock integrity. •Assisted in executing action plans created by the store’s Executive Team to achieve operational excellence within the store. •Thoroughly investigated both internal and external stock shortage issues, utilizing both CCTV and Digital Recording equipment as well as other resources available to reach a quick resolution. •Conducted interviews on dishonest employees.• Handled Safeness issues, as well as, trained store Executive Team on Crisis Management. •Hired, trained and supervised the store’s Assets Protection Team. District resource and trainer for new Assets Protection Executives.","duration":"1998 2006 8 years","duration_short":"8 years","end_date":"2006","start_date":"1998","subtitle":"Target","title":"Executive Team Leader of Assets Protection"}],"url":"https://www.linkedin.com/company/target"},{"company":"Kohl\'s Department Stores","company_id":"kohls-department-stores","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Kohl\'s Department Stores","title":"Loss Prevention Supervisor"}],"url":"https://www.linkedin.com/company/kohls-department-stores"}]', '["Joe Detweiler “John is a talented and resourceful manager who approaches his assignments with a positive energy that is contagious with his team. John looks beyond the obvious for underlying patterns, asks questions and probes all useful sources of information. John consistently challenges his self and his team to exceed goals while building the kind of team that others love to be on.”","Peter Chie, CFI “John Nolan is a solid peformer with a strong work ethic. He is consistent with his approach to problem solving and has sound decision making skills. He would be an asset to any organization looking for someone with a strong operational background.”"]'] User: ['Steve Ackerman', 'Experienced Manufacturers Outside Sales Representative with a demonstrated history of success meeting and exceeding sales goals to maximize company profits for the long term. Self-motivated Sales Professional skilled in Relationship Development, Cold Calling, Forecasting, New Product Introduction along with prior Human Resources Management experience. Steve.Ackerman14@gmail.com', 'Construction Manager', 'Habitat for Humanity of Schenectady County', '[{"company":"Habitat for Humanity of Schenectady County","company_id":null,"location":"Schenectady, New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Habitat for Humanity of Schenectady County","title":"Construction Manager"}],"url":""},{"company":"Dart Container","company_id":"dart-container","location":null,"positions":[{"description":"Managed territory of 10 distributors delivering to 5 states. Met or exceeded established sales goals year-over-year, resulting in twice earning top 10 finish in National Salesperson of the Year Contest. Consistently kept controllable costs below corporate guidelines. Nominated to and awarded membership in Million Mile Club of the National Safety Council for driving safely accident free over a 20 year period. Won Vendor of the Year awards 3 times.","duration":"2006 2020 14 years","duration_short":"14 years","end_date":"2020","start_date":"2006","subtitle":"Dart Container","title":"District Sales Representative"},{"description":"Grew sales 300% through hands-on distributor training emphasizing team sales calls with distributor sales teams. Developed 10 additional sources of distribution in first 3 years, resulting in realignment of distribution responsibilities and creation of 2 additional territories. Member of Report Review Committee which reviewed company procedures and reports, leading to implementation of Salesforce throughout the entire enterprise.","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"Dart Container","title":"Territory Sales Representative"},{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Dart Container","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/dart-container"},{"company":"Eastern Office Supply","company_id":"eastern-office-supply","location":"","positions":[{"description":"Street sales of office equipment and supplies. Street sales of office equipment and supplies.","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Eastern Office Supply","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/eastern-office-supply"}]', '["Scott Gottheld “I worked closely with Steve for over 19 years. As we shared many accounts we were involved in many cross collaboration functions. As a trusted team mate Steve was always willing to help out with complicated customer issues, provide market guidance and foster a true team approach to problem solving. Steve\'s knowledge and work ethic helped our district consistently become one of the top performing districts in the country.”","Joe Leary “I worked with Steve for 20 years, the last ten as his manager, and I was amazed at how easily Steve connected and built relationships with people. I was impressed by Steve\'s ability to coordinate and collaborate with other members of our team when news broke about a bill to ban our products. Steve\'s desire to build business relationships and to help others makes him an asset to any team. ”"]']### Assistant: The agent's job is to maximize operational excellence and profitability goals in the retail industry, and today they are reaching out to the user, who is an experienced sales representative, because they need assistance in developing new distribution channels and increasing sales for their company.
### Human: Agent: ['JC Wells', 'Experienced sales representative with a demonstrated history in account management as well as general contracting. Quinnipiac University graduate with a bachelors degree in Marketing. My position at Pella allows me to utilize my previous knowledge, along with my strong teamwork and collaboration skills. I look forward to partnering with new customers in my current role as a Trade Sales Representative with Pella Windows & Doors, where I service ...... County. I pride myself in building strong rapport and providing solutions to builders, architects, and contractors. Reach out to me for your next project and see the Pella difference!', 'Account Executive at ALL STATE LANDSCAPE SERVICES, INC.', 'ALLSTATE LANDSCAPE SERVICES, INC.', '[{"company":"ALLSTATE LANDSCAPE SERVICES, INC.","company_id":"allstate-landscape-services-inc.","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jan 2021","subtitle":"ALLSTATE LANDSCAPE SERVICES, INC.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/allstate-landscape-services-inc."},{"company":"House 2 Home Remodeling (H2H)","company_id":null,"location":"","positions":[{"description":"","duration":"2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2013","subtitle":"House 2 Home Remodeling (H2H)","title":"Contractor"}],"url":""},{"company":"Wells llc","company_id":null,"location":"Sheffield, Massachusetts, United States","positions":[{"description":"Construction Construction","duration":"Jan 2020 Jan 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2021","start_date":"Jan 2020","subtitle":"Wells llc","title":"Self Employed"}],"url":""},{"company":"Hilti North America","company_id":"hilti-usa","location":"","positions":[{"description":"","duration":"Aug 2015 Jan 2021 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2021","start_date":"Aug 2015","subtitle":"Hilti North America","title":"Account manager Hartford HC"}],"url":"https://www.linkedin.com/company/hilti-usa"},{"company":"Unitex","company_id":"unitex_3","location":"","positions":[{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Unitex","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/unitex_3"},{"company":"G&K Services","company_id":"g&k-services","location":"Queens, NY & Brooklyn, NY","positions":[{"description":"","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"G&K Services","title":"Territory Sales Executive"}],"url":"https://www.linkedin.com/company/g&k-services"}]', '["Bradley Stanke “I had the pleasure of getting to know JC over a month-long period. At all times, JC is professional, polite, and very well mannered. His personal outlook on how to conduct sales is outstanding. He is genuine, honest, and is the kind of professional who\'s going to do the right thing, even if no one else is watching. ”","LinkedIn User “I had the privilege of working with JC for 4 years at G&k Services. JC is a goal oriented and driven salesman, who always puts in the time and energy needed to be a reputable employee. JC is excellent with troubleshooting difficult situations and knows how to handle customers with the highest respect. Although JC and I have chosen two different professional companies at this point, I often refer to him for advice and consultation. JC is a solid asset to any company he works for! ”"]'] User: ['Sarah French', 'Specialties: Fundraising, Development, University Advancement, Alumni Relations, Higher Education Administration, Management, Student Affairs, Organizational Management, Professional & Public Communications, Microsoft Office.', 'Director of Development, University of Wisconsin Foundation', 'University of Wisconsin Foundation', '[{"company":"University of Wisconsin Foundation","company_id":"university-of-wisconsin-foundation","industry":"Philanthropic Fundraising Services","location":"Madison, Wisconsin, United States","positions":[{"description":"Wisconsin School of Business Wisconsin School of Business","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"University of Wisconsin Foundation","title":"Director Of Development"}],"url":"https://www.linkedin.com/company/university-of-wisconsin-foundation"},{"company":"Eau Claire Public Schools Foundation","company_id":"eau-claire-public-schools-foundation","location":"Eau Claire, Wisconsin Area","positions":[{"description":"","duration":"Aug 2015 Feb 2022 6 years 7 months","duration_short":"6 years 7 months","end_date":"Feb 2022","start_date":"Aug 2015","subtitle":"Eau Claire Public Schools Foundation","title":"Executive Director"}],"url":"https://www.linkedin.com/company/eau-claire-public-schools-foundation"},{"company":"University of Wisconsin-River Falls","company_id":"university-of-wisconsin-river-falls","location":"River Falls, WI","positions":[{"description":"","duration":"Feb 2013 Aug 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2015","start_date":"Feb 2013","subtitle":"University of Wisconsin-River Falls","title":"Director of Annual Giving"}],"url":"https://www.linkedin.com/company/university-of-wisconsin-river-falls"},{"company":"Hamline University","company_id":"hamline-university","location":"St. Paul, MN","positions":[{"description":"","duration":"Nov 2011 Feb 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2013","start_date":"Nov 2011","subtitle":"Hamline University","title":"Financial Aid Counselor"}],"url":"https://www.linkedin.com/company/hamline-university"},{"company":"Globe University / Minnesota School of Business","company_id":"minnesota-school-of-business","location":"Richfield, MN","positions":[{"description":"","duration":"Jul 2009 Nov 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2011","start_date":"Jul 2009","subtitle":"Globe University / Minnesota School of Business","title":"Academic Coordinator / Student Services Coordinator"}],"url":"https://www.linkedin.com/company/minnesota-school-of-business"}]', '["Jenny Slowiak “Sarah has been an exceptional leader for myself and others since coming into her position as Annual Giving Coordinator. She has implemented new strategies into the UWRF Telefund to motivate callers and meet fundraising goals, providing unqiue and beneficial incentives for employees! Her optimistic attitude, personable nature, and overall work ethic have made working with her very enjoyable. Sarah goes out of her way to ensure I succeed in position as Telefund Manager with her encouragment and always being there to answer any questions I have!”","Brianna Samson, MSL “Sarah French is detail oriented and hard working individual. Coming in as the new Annual Giving Coordinator at UW-River Falls she had big shoes to fill and she fit into them well. Sarah asks a lot of questions, pulls from past experiences and learns quickly. She was a joy to have as a boss for my last semester at the Call Center and I learned a lot from her in that short period of time.”"]']### Assistant: The agent's job is to reach out to potential donors for fundraising purposes. Today, the user is reaching out to the agent because they need assistance in organizing a fundraising event for their university.
### Human: Agent: ['Pamela Skyrme, PhD', 'For the past 30 years Dr. Skyrme has worked as a change agent and facilitator. A graduate of the University of South Florida-Tampa, her Ph.D. in Industrial/Organizational psychology was awarded in 1992. She also holds master’s degrees in I/O Psychology and Guidance & Counseling, and a bachelor’s degree in Education. Certified by the Gestalt Institute of Cleveland in the Becoming a Better Intervener Program, by the Tension Management Institute as a ChangeWorks practitioner, she is also a certified Peoplemap™ trainer and coach. In 2016, Dr. Skyrme was certified by Judith E. Glaser in Conversational Intelligence. She is president of Skyrme & Assoc., Inc. an organizational consulting firm. She most recently served as the Director of Professional Development and Recruitment in Development at Dartmouth College (2007-2011) and has worked with many types of organizations including city government, the utility industry, non-profits, private industry, and academia. Specialties: Examples of her work include: organizational development interventions, facilitating retreats, strategic planning and goal setting sessions, guiding organizational change, designing selection tools, providing executive coaching, and custom designing and delivering training.', 'President, Skyrme & Associates, Inc.', 'Skyrme & Associates, Inc.', '[{"company":"Skyrme & Associates, Inc.","company_id":null,"location":"","positions":[{"description":"Consulting company specializing in assessments, coaching, retreats, selection tools, and training. Skyrme & Associates, Inc. is a multi-dimensional organizational development company that provides coaching, training, group facilitation, and organizational interventions to for-profit, non-profit, and government agencies. In addition, Dr. Skyrme is an industry expert in the development and validation of employment tests. Consulting company specializing in assessments, coaching, retreats, selection tools, and training. Skyrme & Associates, Inc. is a multi-dimensional organizational development company that provides coaching, training, group facilitation, and organizational interventions to for-profit, non-profit, and government agencies. In addition, Dr. Skyrme is an industry expert in the development and validation of employment tests.","duration":"Aug 1988 - Present 33 years 7 months","duration_short":"33 years 7 months","end_date":"Present","start_date":"Aug 1988","subtitle":"Skyrme & Associates, Inc.","title":"President"}],"url":""},{"company":"The Chicago School of Professional Psychology","company_id":"the-chicago-school-of-professional-psychology","location":"","positions":[{"description":"Taught Statistics at the Graduate Level Taught Statistics at the Graduate Level","duration":"Mar 2013 Mar 2018 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2018","start_date":"Mar 2013","subtitle":"The Chicago School of Professional Psychology","title":"Assistant Professor - OnLine Program"}],"url":"https://www.linkedin.com/company/the-chicago-school-of-professional-psychology"},{"company":"Dartmouth College","company_id":"dartmouth-college","location":"","positions":[{"description":"Design and deliver training, retreats, coaching, mentoring, and support to employees throughout the Advancement Department at Dartmouth College. Design and deliver training, retreats, coaching, mentoring, and support to employees throughout the Advancement Department at Dartmouth College.","duration":"Sep 2007 Mar 2011 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2011","start_date":"Sep 2007","subtitle":"Dartmouth College","title":"Director, Professional Development"}],"url":"https://www.linkedin.com/company/dartmouth-college"},{"company":"BMCA Consulting","company_id":null,"location":"","positions":[{"description":"Dr. Skyrme served as an assessor and coach for BMCA\'s developmental assessment center for higher level managers delivered through United Technologies Learning Center. Dr. Skyrme served as an assessor and coach for BMCA\'s developmental assessment center for higher level managers delivered through United Technologies Learning Center.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"BMCA Consulting","title":"Consultant"}],"url":""},{"company":"Nielsen","company_id":null,"location":null,"positions":[{"description":"","duration":"1995 2009 14 years","duration_short":"14 years","end_date":"2009","start_date":"1995","subtitle":"Nielsen","title":"External Consultant"},{"description":"","duration":"1995 2009 14 years","duration_short":"14 years","end_date":"2009","start_date":"1995","subtitle":"Nielsen","title":"External Consultant"}],"url":""},{"company":"YWCA of the Southeast Region","company_id":"ywca-usa","location":"","positions":[{"description":"Provided professional management services to the Southeast Region of the YWCA which included 28 non-profit organizations in seven states. Provided consulting services to include strategic planning, organizational assessment, and meeting facilitation. Planned and ran bi-annual meetings in the spring and fall, including all facilities and hotel arrangements, meeting agendas, contracting for trainers, and materials development. Managed the regional budget to include collection of dues, bill payment, and reimbursements. Managed annual financial audit.","duration":"Apr 2005 Jul 2007 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2007","start_date":"Apr 2005","subtitle":"YWCA of the Southeast Region","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/ywca-usa"},{"company":"City of Clearwater, FL","company_id":null,"location":null,"positions":[{"description":"","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"City of Clearwater, FL","title":"Director, Organizational & Employee Development"},{"description":"","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"City of Clearwater, FL","title":"Director, Organizational & Employee Development"}],"url":""}]', '["LinkedIn User “With Pamela\'s executive coaching, I transitioned from college student to full-time professional. Without her guiding hand, I would not have developed strong interpersonal skills, nor would I have a more mature understanding of human relationships. She understands and gets people in a way that brings out their best qualities. On a daily basis, I rely on a) her PeopleMap lessons that allow me to handle difficult people, b) her lessons on perception management, and c) her method of achieving consistent results. But-for Pamela\'s mentoring, I would not be successful today. I consider myself privileged to have started my young career with such a solid foundation. Thanks, Pamela!”","LinkedIn User “Pamela\'s knowledge, confidence, and skillful evaluations put her with the best of professional development colleagues. Her personality and genuine sense of goodwill helps to build trust and commitment from the start of any engagement. She is a thoughtful listener and always speaks with good purpose. I personally attended several workshops, professional retreats, and one-on-one encounters with Pamela. Wherever she facilitates, moderates, or participates she brings a wealth of information, interesting professional anecdotes, and a can-do attitude. I highly recommend Pamela to any organization that seeks her professional services and advice. You are sure to find a solid, results oriented performer.”"]'] User: ['Madhuvani Kamarajugadda', 'Madhuvani is a recent graduate from Georgia State University with a B.B.A in Marketing. Being a high-energy, enthusiastic marketing student, Madhuvani is passionate about customer satisfaction and obtaining social media and digital media marketing skills, and developing her marketing research skills. She is interested in working opportunities concentrating on digital marketing, social media marketing, marketing analytics, and marketing research analytics.', 'Marketing Intern at Patcraft', 'Patcraft', '[{"company":"Patcraft","company_id":"patcraftfloors","industry":"Textile Manufacturing","location":"Cartersville, Georgia, United States","positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Patcraft","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/patcraftfloors"},{"company":"Georgia State University","company_id":"georgiastateuniversity","location":"","positions":[{"description":"Team Coordinator and Editor Team Coordinator and Editor","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Georgia State University","title":"PACE Student Consult for Enterprise Rent-A-Car"}],"url":"https://www.linkedin.com/company/georgiastateuniversity"},{"company":"Austin Rapid Testing","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Austin Rapid Testing","title":"Marketing Team Member"}],"url":""},{"company":"Emory University - Goizueta Business School","company_id":"goizueta-business-school","location":"","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"Emory University - Goizueta Business School","title":"Undergraduate Business School Leadership Conference (UBSLC) - 2021 GSU Representative"}],"url":"https://www.linkedin.com/company/goizueta-business-school"},{"company":"Ann Taylor","company_id":"ann-taylor","location":"Marietta, Georgia","positions":[{"description":"","duration":"Sep 2019 Nov 2019 3 months","duration_short":"3 months","end_date":"Nov 2019","start_date":"Sep 2019","subtitle":"Ann Taylor","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/ann-taylor"}]', '["Gurman K. “Madhu and I worked in the same team for PACE, and I am compelled to write this recommendation simply because Madhu was a fantastic team coordinator. She always spoke up in team meetings and provided a unique perspective. I don\'t know what we would do without her and her ideas. She deserves nothing but the best!”","Adithi Reddy “Madhuvani is an incredible public speaker and team player. She cares not only for her own advancement but for the advancement of her peers as well. She is engaged in discussion and always has an amazing perspective when discussing in class. Madhu is a joy to work with, anyone would be lucky to be in her presence.”"]']### Assistant: The agent's job is to provide organizational development interventions and executive coaching, and today, the agent is reaching out to the user because they need a marketing intern to assist with social media and digital media marketing for their consulting firm.
### Human: Agent: ['Cindy Cerda', "I can't imagine doing anything other than photography. I have trained under some amazing Professional Photographers. I started my career in photography as an independent second shooter for a busy Wedding Photographer out of San Francisco. During this same period of time I also worked with several other Professional Wedding Photographers. After gaining experience and clients of my own I decided to break away from working for other photographers and start my own business, Once in a Lifetime Photography, later I decided to change the business name to Cindy Cerda Photography.My primary focus is on wedding photography, and anything that is connected with wedding photography such as engagement and boudoir photography. .I have a relaxed, friendly, fun nature that works well in this business. I love people and enjoy everything about my photography business. I relocated to Virginia with my husband, for his job in September 2013. Growing up on the East Coast, it feels great to be back home on the East Coast. I will travel anywhere in Hampton Roads, including but not limited to: Norfolk, Virginia Beach, Chesapeake, Portsmith, Newport News, Hampton, Williamsburg and beyond, if Norfolk is to far for you to travel, I will be happy to travel to your location. There is no travel fee for locations within a 50 mile radius of my location. I would love to have you as a client, give me a call if you are in need of photography services.Specialties: Wedding, Engagement, Boudoir Photography", 'Photographer', 'Cindy Cerda Photography', '[{"company":"Cindy Cerda Photography","company_id":null,"location":"Norfolk, Virginia Area/Hampton Roads","positions":[{"description":"Specializing in Wedding, Engagement and Boudoir, and Event Photography. Specializing in Wedding, Engagement and Boudoir, and Event Photography.","duration":"Jan 2005 - Present 16 years 11 months","duration_short":"16 years 11 months","end_date":"Present","start_date":"Jan 2005","subtitle":"Cindy Cerda Photography","title":"Owner-Photographer"}],"url":""},{"company":"Creative Imaging","company_id":null,"location":"Pleasanton, CA","positions":[{"description":"Seasonal part-time work, photographing High School, Middle School, and Elementary School Students. Editing and Retouching photographs. Verifying incoming funds, and documenting student information. Seasonal part-time work, photographing High School, Middle School, and Elementary School Students. Editing and Retouching photographs. Verifying incoming funds, and documenting student information.","duration":"Jul 2011 Nov 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2012","start_date":"Jul 2011","subtitle":"Creative Imaging","title":"Photographer"}],"url":""},{"company":"Borelli Investment Company","company_id":"borelli-investment-company","location":"","positions":[{"description":"Temporary position as Executive Administrative Assistant to CEO. Temporary position as Executive Administrative Assistant to CEO.","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"Borelli Investment Company","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/borelli-investment-company"},{"company":"Hill & Co. Realtors","company_id":null,"location":"","positions":[{"description":"• Assist in management of over 500 residential properties• Communicate with over 230 property owners• Accounts payable (vendors & owners)• Accounts receivable (rents from tenants)• Preparation of monthly owners statements, income statements and balance sheets• Open and process new owner and tenant files• Close out property files • Assist in management of over 500 residential properties• Communicate with over 230 property owners• Accounts payable (vendors & owners)• Accounts receivable (rents from tenants)• Preparation of monthly owners statements, income statements and balance sheets• Open and process new owner and tenant files• Close out property files","duration":"Nov 2008 Jun 2010 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2010","start_date":"Nov 2008","subtitle":"Hill & Co. Realtors","title":"Assistant Property Manager"}],"url":""},{"company":"Financial Title Company","company_id":null,"location":"","positions":[{"description":"•Manage all aspects of branch operations•Handle personnel matters, including retention and maintenance of current associates, provide guidance, discipline for inappropriate behavior and praise for appropriate behavior, monitor vacations and absenteeism•Maintain profitability for the branch, including providing support and monitoring business development staff in their effort to bring in new clients and maintain existing clients•Ability to distribute workload and assess the need to add new staff•Provide outstanding customer service, through communication, respect, and community involvement, for which customer loyalty was developed•Handle staff and customer complaints and conflicts by assessing the situation to determine the appropriate solution and/or measures to be taken•Maintain customer base and desk that provided additional profit to the branch•Represent County Escrow Operations Manager at corporate meetings and training when she was unable to attend","duration":"Nov 2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"Nov 2004","subtitle":"Financial Title Company","title":"Branch Manager/Escrow Officer"}],"url":""},{"company":"Kodiak Rental Center","company_id":null,"location":"","positions":[{"description":"•Handle all bookkeeping functions for busy heavy equipment Rental Company including but not limited to accounts payable, accounts receivable, payroll, billing and tax filing•Maintain accurate employee and client records•Provide Executive Assistant support to CEO, including but not limited to scheduling, travel arrangements, and preparation of correspondence •Handle all bookkeeping functions for busy heavy equipment Rental Company including but not limited to accounts payable, accounts receivable, payroll, billing and tax filing•Maintain accurate employee and client records•Provide Executive Assistant support to CEO, including but not limited to scheduling, travel arrangements, and preparation of correspondence","duration":"Sep 2001 Jan 2004 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2004","start_date":"Sep 2001","subtitle":"Kodiak Rental Center","title":"Bookkeeper"}],"url":""},{"company":"USCG Spouses Association","company_id":null,"location":"","positions":[{"description":"•Manage a not-for-profit organization, whose primary goal was to raise money for charitable organizations•Recruit members, financial sponsors and vendors•Organize and led monthly board meetings •Direct all regulatory affairs, compliance, and reporting functions to meet local, state, and federal requirements for not-for-profit status•Develop strong relationships between local community and the service organization•Led a group of over 60 members to organize and hold a annual charity auction•Appoint committee chairs and led members to raise over $55,000, which was distributed to over 15 charities•Collaborate with the United States Coast Guard Air Station to helicopter in gifts to children and supplies to families at six remote villages on the island of Kodiak, AK at Christmas","duration":"Jul 2001 Jan 2004 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2004","start_date":"Jul 2001","subtitle":"USCG Spouses Association","title":"Executive Director"}],"url":""}]', '["Jody Lerner-Taylor “Cindy took wonderful pictures of my family that we will treasure forever. She was creative in the setting she chose and was even able to get my baby to smile.”","Ruben Gouveia “Our wedding photo experience with Cindy was exceptional. She was very professional and creative. All of our photographs turned out more beautiful than we could have ever imagined. It was almost surreal when we received our photos.. Cindy had captured the feelings and the beauty in every photo. We were blessed with amazing surroundings and the lighting turned out great. Cindy’s expertise showed all of this in our photos. We highly recommend Cindy for any of your photography needs. She has a great personality and we are confident she would treat you as well as he treated us. Great job Cindy!! Thank you so much!”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to provide photography services, specializing in wedding, engagement, and boudoir photography. Today, the user is reaching out to the agent because they need assistance with marketing and graphic design for their bridal boutique.
### Human: Agent: ['Michelle Lima', 'Following a lifelong dream and passion for visual storytelling, I am working towards building a career within film, television, and documentary production. My interest lie within creative development, set design, on-set production, and writing. I am currently working freelance as an assistant director, production assistant, and CCO as I continue to learn and grow my career through experiences. I am a recent graduate from Rutgers University earning my MA in Communication & Media. Proficient in communication, particularly written, verbal, and mediated, I am passionate about storytelling and creative visual works. I have a very positive, outgoing attitude, possessing a high level of energy and enthusiasm for my work. In addition, I enjoy traveling and writing, as well as connecting with others, collaborating on projects, and giving back to the community.', 'Actively seeking PA/AD opportunities in the entertainment industry', 'Saint Michael of the City, LLC.', '[{"company":"Saint Michael of the City, LLC.","location":"Trenton, New Jersey, United States","positions":[{"description":"","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Saint Michael of the City, LLC.","title":"Head Production Assistant"}],"url":""},{"company":"Independant","company_id":"independant-neeti-kailas","location":"Montclair, New Jersey, United States","positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Independant","title":"Assistant Director"}],"url":"https://www.linkedin.com/company/independant-neeti-kailas"},{"company":"Rutgers University School of Communication and Information","company_id":"rutgers-university-school-of-communication-and-information","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Rutgers University School of Communication and Information","title":"Instructional Assistant"},{"description":"","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Rutgers University School of Communication and Information","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/rutgers-university-school-of-communication-and-information"},{"company":"Olive Branch","location":"New Brunswick, New Jersey, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Olive Branch","title":"Bartender"}],"url":""},{"company":"Sugar Cone Productions, LLC.","location":"New York, New York, United States","positions":[{"description":"","duration":"Dec 2021 Jan 2022 2 months","duration_short":"2 months","end_date":"Jan 2022","start_date":"Dec 2021","subtitle":"Sugar Cone Productions, LLC.","title":"Assistant Director"}],"url":""},{"company":"Evoi Productions","company_id":"evoiproductions","location":"Brooklyn, New York, United States","positions":[{"description":"","duration":"Jul 2020 Aug 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2021","start_date":"Jul 2020","subtitle":"Evoi Productions","title":"Production Intern"}],"url":"https://www.linkedin.com/company/evoiproductions"},{"company":"Verona Diner","company_id":"verona-diner","location":"Verona, New Jersey","positions":[{"description":"","duration":"Jan 2016 Aug 2020 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 2020","start_date":"Jan 2016","subtitle":"Verona Diner","title":"Cashier, Server, & Hostess"}],"url":"https://www.linkedin.com/company/verona-diner"},{"company":"The Commencement Group","company_id":"the-commencement-group","location":null,"positions":[{"description":"","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"The Commencement Group","title":"Recruiter"},{"description":"","duration":"May 2019 Jan 2020 9 months","duration_short":"9 months","end_date":"Jan 2020","start_date":"May 2019","subtitle":"The Commencement Group","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/the-commencement-group"},{"company":"Rutgers University–New Brunswick","company_id":"rutgersnb","location":"New Brunswick, New Jersey","positions":[{"description":"","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"Rutgers University–New Brunswick","title":"Advanced Undergraduate Tutor"}],"url":"https://www.linkedin.com/company/rutgersnb"}]', '["Kelly Salazar “I had the pleasure of working directly with Michelle. Under my supervision she consistently impressed me with her communication skills, her ability to work under pressure, and her friendly yet professional personality. Michelle always goes the extra mile to make sure the tasks given to her are completed thoroughly- always exceeding expectations. I highly recommend Michelle for employment in any field. She is a great asset to any team she is a part of! ”","Josh Luger “Michelle was an amazing intern at The Commencement Group. She excelled at quickly navigating a constantly evolving sales environment and intuitively understood when to ask for additional guidance. She was a great asset to the team!”"]'] User: ['Bishoy Abdelmalik', 'Computer science student with development experience looking to showcase my technical skills and bring innovations to solve real world problems.', 'Software Engineer Intern at John Deere \| Computer Science Student at CSUN', 'John Deere', '[{"company":"John Deere","company_id":"john-deere","industry":"Machinery Manufacturing","location":"","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"John Deere","title":"Software Engineer Intern"}],"url":"https://www.linkedin.com/company/john-deere"},{"company":"California State University, Northridge","company_id":"california-state-university-northridge","location":"Los Angeles, California, United States","positions":[{"description":"- Help students master computer science concepts by walking them through practice problems using Java and explaining challenging concepts in easier ways.- Facilitate review sessions and group study sessions for students to improve their skill sets.","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"California State University, Northridge","title":"Instructional Student Assistant"}],"url":"https://www.linkedin.com/company/california-state-university-northridge"},{"company":"Self-employed","company_id":null,"location":"upwork.com","positions":[{"description":"- Communicate with the clients to clarify requirements and develop a software development plan.- Use PHP and Javascript to build various web applications and services.- Interact with various APIs including Google Sheet API, Paypal API, and Amazon MWS API to pull information in JSON and XML formats and parse them.- Build Android applications and WordPress websites.- Created and administered a remote MySQL server for storing client data.","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Self-employed","title":"Software Developer"}],"url":""},{"company":"CSUN_ARCS","company_id":"csun-arcs","location":"","positions":[{"description":"Work on a Medtronic sponsored project to develop a system to bring awareness about diabetes and autonomous insulin pumps and their usage.Project name: \\"HOLISTIC SOCIAL-TECHNOLOGICAL SOLUTIONS FOR DIABETES COMORBIDITIES\\"https://arcs.center/projects/#social_med- Use Jira Software to track the project’s tasks and manage the project teams.- Communicate with the client to clarify requirements and relay them to the project teams and break them down into tasks.- Work closely with the Project Manager and the development teams to ensure deliverables are being met.- Identify and mitigate any project risk.","duration":"May 2020 Dec 2020 8 months","duration_short":"8 months","end_date":"Dec 2020","start_date":"May 2020","subtitle":"CSUN_ARCS","title":"Scrum Master"}],"url":"https://www.linkedin.com/company/csun-arcs"},{"company":"REVERSIBLESWEATSHIRTS.COM","company_id":null,"location":"","positions":[{"description":"- Build and maintain e-commerce websites.- Administer a remote MySQL server for storing orders and client\'s information.","duration":"Mar 2019 Jul 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2020","start_date":"Mar 2019","subtitle":"REVERSIBLESWEATSHIRTS.COM","title":"Full Stack Web Developer"}],"url":""},{"company":"Virgin Mary Coptic Radio","company_id":null,"location":"","positions":[{"description":"- Develop and test Android Application in addition to creating and maintaining the radio’s website","duration":"Jan 2016 Dec 2018 3 years","duration_short":"3 years","end_date":"Dec 2018","start_date":"Jan 2016","subtitle":"Virgin Mary Coptic Radio","title":"Software Developer"}],"url":""},{"company":"Premium Sign Solutions","company_id":"premium-sign-solutions","location":"","positions":[{"description":"- Manage and improve the website and perform website speed tests and analysis- Updating WordPress plugins- Adding animations and improvements to the website","duration":"Jun 2017 Jul 2017 2 months","duration_short":"2 months","end_date":"Jul 2017","start_date":"Jun 2017","subtitle":"Premium Sign Solutions","title":"Website Director Intern"}],"url":"https://www.linkedin.com/company/premium-sign-solutions"}]', '["“Bishoy and I worked together on a various of projects and he succeeded in each of his collaborations. He is an extremely hardworking and dedicated engineer with a passion in technology, eager to help and share his knowledge with others. I recommend Bishoy as he will be an irreplaceale team member anywhere he goes!”","“Bishoy is an insightful and talented web developer who I had a pleasure of working with. He would be a valuable asset to any project.”"]']### Assistant: The agent's job is to seek potential candidates for a software engineering position, and today the user is reaching out to the agent because they need to schedule an interview and discuss their technical skills.
### Human: Agent: ['Jan Nelson, CRP, GMS', 'Multi-talented Global Mobility Specialist with 10+ years experience in all aspects of managing international employee relocation for corporate clients. Also worked directly with "C" level management at leading third-party relocation company to integrate vertically from base of domestic US move management to build innovative global service program. Developed global service products and built a network of local service providers in over 50 countries.Career goal is to continue working with/for multinational organizations to facilitate growth by providing innovative and cost-effective solutions to their global workforce challenges.Specialties: Custom global service development, Global service network development/management, Strategic policy development and benchmarking, Visa/immigration issues, Mobility staff training, Assignment cost estimation, Client retention strategies, Interculturally informed business writing', 'Principal, ReloNova: Global Mobility Consulting', 'ReloNova Group', '[{"company":"ReloNova Group","company_id":null,"location":"","positions":[{"description":"Insightful and experienced corporate relocation professional with management consulting background assists international organizations with expertise in global employee mobility including: strategic planning, policy development, mobility staff training, assignment cost estimation, candidate selection, intercultural training, security issues, health insurance options, visa/immigration issues, destination support services, school search, household goods moving/storage, repatriation. Insightful and experienced corporate relocation professional with management consulting background assists international organizations with expertise in global employee mobility including: strategic planning, policy development, mobility staff training, assignment cost estimation, candidate selection, intercultural training, security issues, health insurance options, visa/immigration issues, destination support services, school search, household goods moving/storage, repatriation.","duration":"Apr 2009 - Present 12 years 6 months","duration_short":"12 years 6 months","end_date":"Present","start_date":"Apr 2009","subtitle":"ReloNova Group","title":"Principal"}],"url":""},{"company":"Mobility Services International, LLC","company_id":"msigts","location":"","positions":[{"description":"Hold both Corporate Relocation Professional (CRP) and Global Mobility Specialist (GMS) designations from the Worldwide Employee Relocation Council (ERC).During long tenure with MSI, worked as Manager Product Development, International Assignment Manager, Director Global Services, Director Global Client Services and Director Global Consulting. Hold both Corporate Relocation Professional (CRP) and Global Mobility Specialist (GMS) designations from the Worldwide Employee Relocation Council (ERC).During long tenure with MSI, worked as Manager Product Development, International Assignment Manager, Director Global Services, Director Global Client Services and Director Global Consulting.","duration":"Nov 1991 Apr 2009 17 years 6 months","duration_short":"17 years 6 months","end_date":"Apr 2009","start_date":"Nov 1991","subtitle":"Mobility Services International, LLC","title":"Global Mobility Specialist"}],"url":"https://www.linkedin.com/company/msigts"},{"company":"Business Office Suites and Services - B.O.S.S.","company_id":null,"location":"","positions":[{"description":"Founder, owner and President of upscale, turn-key office suites with custom services for small businesses and professionals. Founder, owner and President of upscale, turn-key office suites with custom services for small businesses and professionals.","duration":"Jun 1988 Jun 1991 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 1991","start_date":"Jun 1988","subtitle":"Business Office Suites and Services - B.O.S.S.","title":"Owner, President"}],"url":""},{"company":"Technology Consulting Group, Inc.","company_id":null,"location":"","positions":[{"description":"Boston-based management consulting firm founded by MIT Sloan School graduates. Provided strategic planning and product development services to technology driven manufacturers in the US and Europe. Boston-based management consulting firm founded by MIT Sloan School graduates. Provided strategic planning and product development services to technology driven manufacturers in the US and Europe.","duration":"Jan 1979 Mar 1986 7 years 3 months","duration_short":"7 years 3 months","end_date":"Mar 1986","start_date":"Jan 1979","subtitle":"Technology Consulting Group, Inc.","title":"Senior Consultant"}],"url":""}]', '["Michael Thames CBA, MBA “Successful international relocation is all about anticipating problems before they occur. Jan\'s experience, knowledge, diligence, and proactive attitude allow her to deliver consistently excellent service to her corporate clients and transferees.”","Karen Shernan “I reported to Jan Nelson at Mobility Services International for five years. During this time she was Director of Global Services and responsible for building the international capabilities at the company. One of her major projects was to develop and manage the network of local relocation service partners worldwide. I worked with her as a member of her team in this effort and found her a positive, strategic-thinking and motivating leader. I strongly recommend her work as a global workforce management professional.”"]'] User: ['Robert Stark', 'Experienced Human Resources Executive with a demonstrated history of working in the transportation industry. Strong human resources professional skilled in Nonprofit Organizations, Career Development, Employee Handbooks, Coaching, and Deferred Compensation.', 'Human Resources Executive', 'Cedarbrook Senior Living', '[{"company":"Cedarbrook Senior Living","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Cedarbrook Senior Living","title":"Director of Human Resources"}],"url":""},{"company":"Metro Cars","company_id":"metro-cars","location":null,"positions":[{"description":"","duration":"Jul 2016 Jun 2019 3 years","duration_short":"3 years","end_date":"Jun 2019","start_date":"Jul 2016","subtitle":"Metro Cars","title":"Senior Vice President Human Resources"},{"description":"","duration":"Apr 2014 Jul 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2016","start_date":"Apr 2014","subtitle":"Metro Cars","title":"Director, Human Resources"}],"url":"https://www.linkedin.com/company/metro-cars"},{"company":"Detroit Institute of Arts","company_id":"detroit-institute-of-arts","location":"","positions":[{"description":"","duration":"Aug 2006 Apr 2014 7 years 9 months","duration_short":"7 years 9 months","end_date":"Apr 2014","start_date":"Aug 2006","subtitle":"Detroit Institute of Arts","title":"Director, Human Resources"}],"url":"https://www.linkedin.com/company/detroit-institute-of-arts"},{"company":"Judson Center","company_id":"judson-center","location":"","positions":[{"description":"","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"Judson Center","title":"Director, Human Resources"}],"url":"https://www.linkedin.com/company/judson-center"},{"company":"G-Tech","company_id":"g-tech-services-inc","location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"G-Tech","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/g-tech-services-inc"},{"company":"Valeo Engine Cooling","company_id":"valeo","location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Valeo Engine Cooling","title":"Generalist, Human Resources"}],"url":"https://www.linkedin.com/company/valeo"},{"company":"Breed Technologies","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Breed Technologies","title":"Generalist, Human Resources"}],"url":""},{"company":"AlliedSignal","company_id":"honeywell","location":"","positions":[{"description":"","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"AlliedSignal","title":"Generalist, Human Resources"}],"url":"https://www.linkedin.com/company/honeywell"}]', '["Tanagra Weaver “I interacted with Bob Stark when he was Director of HR at Judson Center. At that time we were both members of the Coalition of Personnel Administrators, an organization for non-profit human service agencies. This lasted about 7 years, one of which Bob served as president. Bob is very knowledgeable in both non-profit and manufacturing HR issues. He was always thorough and dedicated. I would recommend Bob to anyone.”","Wendy S. Cason “I have known Robert for 3 years now. Robert is very efficient and professional. In an environment where so many personalities are present, Robert provides a warm smile to everyone he encounters and goes beyond to extend his assistance in any way. He is personable and from what I have noticed about him, he treats everyone equally. He is a true asset to the DIA organization.”"]']### Assistant: The agent's job is to assist multinational organizations with global employee mobility, and today, the agent is reaching out to the user to discuss potential career development opportunities within the transportation industry.
### Human: Agent: ['Linda Tennant Eller, APM', 'Enthusiastic professional with extensive experience in product management and operations within consumer service-oriented companies. Broad skills in product management and operations.Experience in Travel & Hospitality industries, product (lifecycle), digital advertising, sales, operations, and global distribution systems (GDS).', 'Product Manager at Travelport Worldwide Ltd', 'Travelport', '[{"company":"Travelport","company_id":"travelport","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Apr 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Travelport","title":"Product Manager \| Client Delivery Manager"},{"description":"","duration":"Jun 2013 Apr 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2016","start_date":"Jun 2013","subtitle":"Travelport \|\| Hospitality","title":"Technical Product Manager"}],"url":"https://www.linkedin.com/company/travelport"},{"company":"Autotrader US","company_id":"autotrader-com","location":null,"positions":[{"description":"","duration":"Oct 2009 Jun 2013 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2013","start_date":"Oct 2009","subtitle":"Autotrader US","title":"Director-Business Applications \| Product & Process Management (AutoTrader.com)"},{"description":"","duration":"Sep 2006 Oct 2009 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2009","start_date":"Sep 2006","subtitle":"Autotrader US","title":"Director - Dealer Operations"}],"url":"https://www.linkedin.com/company/autotrader-com"},{"company":"Delta Air Lines","company_id":"delta-air-lines","location":null,"positions":[{"description":"","duration":"Dec 2003 Jul 2006 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2006","start_date":"Dec 2003","subtitle":"Delta Air Lines","title":"General Manager, International Products & Services"},{"description":"","duration":"May 2002 Dec 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2003","start_date":"May 2002","subtitle":"Delta Air Lines","title":"Product Manager, International Product Development"},{"description":"","duration":"Jul 1998 May 2002 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2002","start_date":"Jul 1998","subtitle":"Delta Air Lines","title":"Project Manager - Product Development"}],"url":"https://www.linkedin.com/company/delta-air-lines"},{"company":"Delta Air Lines","company_id":"delta-air-lines","location":"Atlanta, GA","positions":[{"description":"","duration":"1996 1996 less than a year","duration_short":"less than a year","end_date":"1996","start_date":"1996","subtitle":"Delta Air Lines","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/delta-air-lines"},{"company":"Worldspan, L.P. (Travelport)","company_id":"worldspan","location":null,"positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Worldspan, L.P. (Travelport)","title":"Sales Executive - Market Development"},{"description":"","duration":"1990 1994 4 years","duration_short":"4 years","end_date":"1994","start_date":"1990","subtitle":"Worldspan, L.P. (Travelport)","title":"Automation Specialist"}],"url":"https://www.linkedin.com/company/worldspan"}]', '["Bill Wheaton “While at AutoTrader under long term contract I either worked within departments directed by Linda Eller or in cross departments (business vs application/solution development) She is a consumate professional partner who is consistently ahead of the needs of of her departments and strategically understands the complexity of new upgraded systems and how legacy systems fit into place and/or need to be retired. Change can sometimes be paralytic, but Linda manages to find solutions to business production and CRM problems that allow them to expand into the long term future rather than slap together ROI eating patches for apparent short term gain. Linda is an unbiased, critical thinker, and we depended on her leadership skills for the greater outlook. I would hope that our paths cross again.”","Teddy O. “Linda is a great leader and even better people manager. Though I did not report directly to her, I worked in her division which allowed for much interaction with her and those reporting directly to her. She always showed interest in the personal development of those on her team and in her group, because of this I had a very rewarding experience will at Autotrader. Linda would be a great addition to any team and a great leader of people.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to manage product and operations in the Travel & Hospitality industries, and today the user is reaching out to the agent because they need assistance with their career development in the field of electronics and optics.
### Human: Agent: ['Pooja Jain', 'I like solving problems. Whether it is creating a road map for a new program that you want to launch or building a digital presence for your brand, I have been able to quickly identify customer pain points and identify a strategic solution. Experienced account manager in leading cross-functional team, managing cross-cultural communications, and handling diverse clientele.My specialties include: * Strategy Consulting* Project Management* Customer Success* Account Management* Customer, Partner, and Client Relations* Marketing and Brand Strategy* SEO Content Writing* Social Media Marketing* Market Research* Stakeholder Management* Product Marketing* Digital Marketing', 'Account Manager at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Amazon","title":"Account Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Willamette University MBA","company_id":"willamette-university-mba","location":"Salem, Oregon","positions":[{"description":"Responsible for managing client coordination, strategy, and a team of 4 consultants● Devised a digital marketing strategy for a non-profit organization, leading to improved online presence by 20%● Managed a 4-person consulting team and delivered client project on schedule while exceeding client satisfaction● Conducted market research to help client select the right vendor, reducing the decision-making period by 25% Responsible for managing client coordination, strategy, and a team of 4 consultants● Devised a digital marketing strategy for a non-profit organization, leading to improved online presence by 20%● Managed a 4-person consulting team and delivered client project on schedule while exceeding client satisfaction● Conducted market research to help client select the right vendor, reducing the decision-making period by 25%","duration":"Sep 2018 May 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2020","start_date":"Sep 2018","subtitle":"Willamette University MBA","title":"Consulting Account Manager"}],"url":"https://www.linkedin.com/company/willamette-university-mba"},{"company":"Slalom","company_id":"slalom-consulting","location":"","positions":[{"description":"Responsible for supporting stakeholder strategy alignment and change management workshop deliverable ● Created user stories, managed sprint backlogs, and monitored progress, enabling teaser website to be launched on schedule ● Coached senior management on conducting collaborative work sessions, resulting in a replicable model for future projects● Facilitated workshop section to help determine top priority strategies, leading to a roadmap for the new program ● Conducted team activities to improve trust and alignment on shared objectives, transforming individual groups into one team● Advised stakeholders and management on effective strategies by conducting secondary research to meet organization goals● Recommended various success metrics for the program based on research to improve key stakeholder buy-in","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Slalom","title":"Consultant Intern - Strategy and Change Management"}],"url":"https://www.linkedin.com/company/slalom-consulting"},{"company":"eTrack Media Limited","company_id":"etrack-media","location":"Mumbai Area, India","positions":[{"description":"Responsible for client coordination, team management, and end-to-end project management ● Promoted from content writing to manage 12 clients per month with monthly revenue of $15,000● Consistently built and maintained strong client relationship, resulting in 100% client retention rate● Managed a 16-person cross-functional team and delivered 30 website redesign, SEO, SMM, and PPC projects ● Directed 30% growth of existing client relationships by expanding the services offered● Managed multiple client deliverables with project scheduling and management using Zoho, a project management software","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"eTrack Media Limited","title":"Account and Project Manager"}],"url":"https://www.linkedin.com/company/etrack-media"},{"company":"XS CAD LIMITED","company_id":"xs-cad-limited","location":"Mumbai City district, India","positions":[{"description":"Responsible for developing content for websites, search engine optimization, marketing collaterals, and social media strategizing ● Developed SEO-friendly website content for 15 diverse clients leading to first page Google Search ranking ● Created, managed, and monitored reputation of social media accounts for various Indian and UK brands; effectively driving brand awareness, engagement, and social media traffic ● Worked as a Twitter influencer for reputed brands such as Tata, Dove, and MakeMyTrip and helped them trend all over India ● Assisted in market research, brand analysis, and implementation of workflow processes for the launch of new digital marketing company: eTrack Media","duration":"May 2012 Oct 2015 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 2015","start_date":"May 2012","subtitle":"XS CAD LIMITED","title":"Digital Marketing Specialist - Content"}],"url":"https://www.linkedin.com/company/xs-cad-limited"},{"company":"CNN","company_id":"cnn","location":"Mumbai Area, India","positions":[{"description":"● Assisted reporters to cover on-field stories on sports, politics, and entertainment● Handled tape feed, retrieved archived material, and conducted interviews for news stories ● Assisted reporters to cover on-field stories on sports, politics, and entertainment● Handled tape feed, retrieved archived material, and conducted interviews for news stories","duration":"Mar 2011 Apr 2011 2 months","duration_short":"2 months","end_date":"Apr 2011","start_date":"Mar 2011","subtitle":"CNN","title":"Journalism Intern"}],"url":"https://www.linkedin.com/company/cnn"}]', '["Marianne Bradshaw “Pooja is an excellent leader with strong interpersonal skills. She is a student in a consulting class I teach in Willamette’s MBA program where groups of students work with real clients to do a consulting project for them. Pooja is the project manager for one of those teams. The first month or two of the semester rolled along more or less according to plan. But then the client had to close their doors due to coronavirus. I have been so impressed by Pooja’s poise and determination in the face of uncertainty. Her relationship with the client allowed for good communication even during this stressful time. Her proactive and creative problem solving allowed her team to adjust their project. They are now developing a strategic plan and making meaningful recommendations that will enhance the client’s position when they are able to open their doors again. ”","Allison Dopp “I had the pleasure of leading an 8-week client engagement with Pooja during her internship at Slalom. Pooja applied a data-driven approach to successfully enable the client to reach alignment on a new strategy. She conducted research, interviewed stakeholders, and facilitated workshop activities to define client priorities, goals and roadmap activities. She is a true strategic thinker and problem solver and synthesized complex information in a methodical way to facilitate alignment. As a team player with strong project management skills, she also anticipated client needs and was a driving force on the team, always there to lend a hand. Pooja is curious, driven and reliable. She asked questions to understand, drove for learning and growth, and always delivered high quality work on time. I would welcome the opportunity to work with Pooja in the future! ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage client coordination and strategy, and today, the agent is reaching out to the user because they need to discuss a potential collaboration for organizing a high-profile event for the user's organization.
### Human: Agent: ['Bob Menefee', 'My experience has included sales expansion through multiple new product roll outs, the hiring of sales and account executives, the opening of new service centers, as well as planning for and opening a new Sales Support Center. Recently I consulted with the Owners of Gear Grove in Milwaukee. They were expanding rapidly and needed to open a Customer Call Center. We worked to outline their requirements, develop a timeline for implementation, write an action plan for readiness, and trained new employees in the product lines and order fulfillment. Follow me at bobwritesbiz.com', "Principal Blogger at Bob Writes Biz Let's discuss improved Management providing greater impact on your Staff and your Employer.", 'Bob Writes Biz', '[{"company":"Bob Writes Biz","company_id":"bob-writes-biz","industry":"Business Consulting and Services","location":"","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Bob Writes Biz","title":"Advisor"}],"url":"https://www.linkedin.com/company/bob-writes-biz"},{"company":"Self-employed","company_id":null,"location":"Hartland, Wisconsin","positions":[{"description":"Assisting Clients to grow product lines and improve Development impact and efficiency. Visit bobwritesbiz.com to share my passion for aiding new Managers to be successful in Managing others. Assisting Clients to grow product lines and improve Development impact and efficiency. Visit bobwritesbiz.com to share my passion for aiding new Managers to be successful in Managing others.","duration":"Jun 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Self-employed","title":"Principal"}],"url":""},{"company":"Variety-the Children\'s Charity of Wisconsin","company_id":"variety-the-children%27s-charity-of-wisconsin","location":"Greater Milwaukee Area","positions":[{"description":"Wrote first Development Plan for Variety and significantly improved Major Gift Income by creating new Donor Events and creating more one on one touch points with Personal and Corporate Donors. Wrote first Development Plan for Variety and significantly improved Major Gift Income by creating new Donor Events and creating more one on one touch points with Personal and Corporate Donors.","duration":"Sep 2014 Jun 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2018","start_date":"Sep 2014","subtitle":"Variety-the Children\'s Charity of Wisconsin","title":"Development Director"}],"url":"https://www.linkedin.com/company/variety-the-children%27s-charity-of-wisconsin"},{"company":"Marcus Theatres Corp","company_id":null,"location":"Greater Milwaukee Area","positions":[{"description":"Led Vending, Food Service, Sales, Marketing, Advertising, Public Relations, and Creative Departments.I was honored to lead Marketing, Advertising and Sales in the introduction of new product lines significantly impacting revenues and net profits. Led Vending, Food Service, Sales, Marketing, Advertising, Public Relations, and Creative Departments.I was honored to lead Marketing, Advertising and Sales in the introduction of new product lines significantly impacting revenues and net profits.","duration":"Sep 2002 Sep 2014 12 years 1 month","duration_short":"12 years 1 month","end_date":"Sep 2014","start_date":"Sep 2002","subtitle":"Marcus Theatres Corp","title":"Vice President"}],"url":""},{"company":"Marcus Theatres Careers","company_id":"marcus-theatres-careers","location":"Greater Milwaukee Area","positions":[{"description":"","duration":"Sep 2002 Sep 2014 12 years 1 month","duration_short":"12 years 1 month","end_date":"Sep 2014","start_date":"Sep 2002","subtitle":"Marcus Theatres Careers","title":"Vice President Sales Marketing and Food Service"}],"url":"https://www.linkedin.com/company/marcus-theatres-careers"},{"company":"US Food Service","company_id":null,"location":"Greater Milwaukee Area","positions":[{"description":"","duration":"Nov 2000 Jun 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2002","start_date":"Nov 2000","subtitle":"US Food Service","title":"Division President"}],"url":""},{"company":"AmeriServe","company_id":"ameriserve","location":null,"positions":[{"description":"","duration":"Jan 1996 Jul 2000 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2000","start_date":"Jan 1996","subtitle":"AmeriServe","title":"Senior Vice President Sales, Marketing, and National Accounts"},{"description":"","duration":"Jan 1986 Jun 2000 14 years 6 months","duration_short":"14 years 6 months","end_date":"Jun 2000","start_date":"Jan 1986","subtitle":"AMERISERVE","title":"Sr. Vice President and Division President"}],"url":"https://www.linkedin.com/company/ameriserve"},{"company":"Ruan Transportation Management Systems","company_id":"ruan-transport-corporation","location":"Des Moines, Iowa Area","positions":[{"description":"","duration":"May 1973 Jan 1996 22 years 9 months","duration_short":"22 years 9 months","end_date":"Jan 1996","start_date":"May 1973","subtitle":"Ruan Transportation Management Systems","title":"Director Of Sales And Business Development"}],"url":"https://www.linkedin.com/company/ruan-transport-corporation"}]', '["Tammy Schienke “I had the pleasure of working under Bob for 3 years at Nebco Evans and AmeriServe. He was an early mentor to me, and I consider him one of the best supervisors I’ve ever had. Bob is a leader who cares about his people, his customers and his company. He puts values first, and is fair and honest in all he does. He can also make you laugh when things get tough, which I appreciated. I would highly recommend Bob Menefee.”","Dua Vang-Ramirez “I had the pleasure of working with Bob at Variety - the Children\'s Charity of Wisconsin for four years. Bob\'s passion for the mission was apparent in his work. His ability to genuinely connect with different groups including donors, sponsors, and the children and families that we served was commendable. He was a significant driving force behind several new revenue streams, each one innovative and exciting. While working with Bob, I looked to him as a mentor for both personal and professional growth. ”"]'] User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to provide sales and marketing consulting services, and today they are reaching out to the user because they need to discuss potential collaboration opportunities in improving brand development and print media consulting.
### Human: Agent: ['Pradeep Swaminathan', 'Senior Product Management professional with specialization in Engineering Design & Development. Experience: 15+ years. Cross functional expertise includes Business Development, Technical Support Management, Professional Services, Delivery, Operations & Budget Management. Other achievements: Founder of (i) TheoryofStocks, LLC (http://www.theoryofstocks.com) (ii) Music for Years, LLC - Music Company (http://www.musicforyears.com).', 'Senior Product Engineering Manager, Strategic Programs', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":"Cupertino, CA","positions":[{"description":"","duration":"Sep 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Sep 2013","subtitle":"Apple","title":"Senior Product Engineering Manager, Strategic Solutions"}],"url":"https://www.linkedin.com/company/apple"},{"company":"TheoryofStocks, LLC","company_id":null,"location":"","positions":[{"description":"TheoryofStocks, LLC is a USA based investment research organization specializing in financial market analysis and simulation modeling. Designed a product that will predict the US stock market movement. Please visit http://www.TheoryofStocks.com for more details. TheoryofStocks, LLC is a USA based investment research organization specializing in financial market analysis and simulation modeling. Designed a product that will predict the US stock market movement. Please visit http://www.TheoryofStocks.com for more details.","duration":"Mar 2010 - Present 12 years 1 month","duration_short":"12 years 1 month","end_date":"Present","start_date":"Mar 2010","subtitle":"TheoryofStocks, LLC","title":"Founder & Chairman"}],"url":""},{"company":"Music for Years, LLC (a music production company)","company_id":null,"location":"CA","positions":[{"description":"Music designer! Please visit http://www.musicforyears.com for more details. Music designer! Please visit http://www.musicforyears.com for more details.","duration":"Jan 2008 - Present 14 years 3 months","duration_short":"14 years 3 months","end_date":"Present","start_date":"Jan 2008","subtitle":"Music for Years, LLC (a music production company)","title":"Founder & Chariman"}],"url":""},{"company":"Genesys","company_id":"genesys","location":"New Hampshire","positions":[{"description":"Conceptualized, prototyped and productized state of art solutions for Genesys. Conceptualized, prototyped and productized state of art solutions for Genesys.","duration":"Jul 2010 Aug 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2013","start_date":"Jul 2010","subtitle":"Genesys","title":"Product Mgmt"}],"url":"https://www.linkedin.com/company/genesys"},{"company":"Kana Software","company_id":"kana-software","location":null,"positions":[{"description":"Managed world wide support and engineering operations. Sustained 95% maintenance renewal.","duration":"Jan 2008 Feb 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2010","start_date":"Jan 2008","subtitle":"Kana Software","title":"Senior Director of Engineering & Technical Support"},{"description":"Managed North America support and engineering operations. Outsourced engineering & support operations to HCL-India. Implemented 24 x 7 support/engineering model.","duration":"Jul 2006 Jan 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2008","start_date":"Jul 2006","subtitle":"Kana Software","title":"Senior Manager of Technical Support"},{"description":"Managed North America engineering operations. Managed product and company acquisitions. Integrated Kana products to a CRM suite (Kana Connect, Kana Contact Center (Windows), iMail, Kana Chat, Email, IQ, Broadbase Analytical Tools)","duration":"Jul 2004 Jul 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2006","start_date":"Jul 2004","subtitle":"Kana Software","title":"Development Engineering Manager"},{"description":"","duration":"May 2002 Jul 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2004","start_date":"May 2002","subtitle":"Kana Software","title":"Principal Engineer"},{"description":"","duration":"Apr 2001 May 2002 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2002","start_date":"Apr 2001","subtitle":"KANA Software","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/kana-software"},{"company":"Kana Communications","company_id":"kana-communications","location":null,"positions":[{"description":"","duration":"Apr 2000 Apr 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2001","start_date":"Apr 2000","subtitle":"Kana Communications","title":"Software Engineer"},{"description":"","duration":"Aug 1999 Apr 2000 9 months","duration_short":"9 months","end_date":"Apr 2000","start_date":"Aug 1999","subtitle":"Kana Communications","title":"Programmer Analyst"}],"url":"https://www.linkedin.com/company/kana-communications"},{"company":"DFI Consulting, Malaysia","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Aug 1999 8 months","duration_short":"8 months","end_date":"Aug 1999","start_date":"Jan 1999","subtitle":"DFI Consulting, Malaysia","title":"SAP Consultant"}],"url":""},{"company":"CG Maersk, IT","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1997 Jan 1998 4 months","duration_short":"4 months","end_date":"Jan 1998","start_date":"Oct 1997","subtitle":"CG Maersk, IT","title":"Programmer Analyst"}],"url":""},{"company":"Blue Star limited","company_id":"blue-star-limited","location":"","positions":[{"description":"","duration":"May 1994 May 1995 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 1995","start_date":"May 1994","subtitle":"Blue Star limited","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/blue-star-limited"}]', '["Adam Rosen “Pradeep was a valuable member of my Product Management team at Genesys, where he was responsible for managing both existing products as well as new initiatives. In everything he does, there are a few traits that Pradeep displays consistently. One is customer-focus. He is very sensitive to the needs of the customer and he takes seriously his mission to communicate effectively with them. The second is understanding not only the customer\'s business requirements, but also the technical solutions proposed by Engineering. While this is not always the focus of Product Managers, in Pradeep\'s case he has built credibility with his Engineering colleagues by demonstrating that he can \\"walk the walk\\". While working on my team, Pradeep also used his valuable industry experience to contribute significantly to his colleagues\' projects, even where he did not have a direct Product Management ownership stake. This contribution came in terms of both ideas and execution. This was just one of the ways that Pradeep exemplified his \\"can do\\" attitude, making him an invaluable team member and leader.”","Dilip Tailor “I worked with Pradeep Swaminathan at Kana Software for nearly 7 years and during my tenure, I had often been amazed with his ability to quickly comprehend a customer requirement from a business development/Product Management perspective and vice versa. He has been instrumental in completing various professional service projects on schedule both from sales and technology stand point. His finest skill set is his ability to adapt to a situation, from being a Product Architect to a Customer Care Executive. In today’s, competitive environment, if you are looking for a refined technologist with strong business development, customer care management and delivery management skills; there are very few people who can deliver like Pradeep.”"]'] User: ['Shannon Sweetser', 'Creative, versatile and results-driven digital marketing leader with a: (1) passion for storytelling (2) 10+ years experience leading in-house and agency teams (3) tireless drive — from strategy inception to measurable success', 'Director of Social Media @ Deel \| ex: Google, Jawbone, Hubspot \| Experienced Social Media Lead and Influencer Marketing Strategist', 'Deel', '[{"company":"Deel","company_id":"deel","industry":"Financial Services","location":"San Francisco, California, United States","positions":[{"description":"","duration":"Apr 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Apr 2022","subtitle":"Deel","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/deel"},{"company":"Fiddlehead","company_id":"fiddleheadhq","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2017 Mar 2022 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2022","start_date":"Jul 2017","subtitle":"Fiddlehead","title":"Director of Client Strategy"}],"url":"https://www.linkedin.com/company/fiddleheadhq"},{"company":"Mobilize.io","company_id":"mobilize_io","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"Mobilize.io","title":"Community & Social Program Manager"}],"url":"https://www.linkedin.com/company/mobilize_io"},{"company":"Jawbone","company_id":"jawbone","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2015 Nov 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2016","start_date":"May 2015","subtitle":"Jawbone","title":"Senior Social Media Manager"}],"url":"https://www.linkedin.com/company/jawbone"},{"company":"Google","company_id":"google","location":null,"positions":[{"description":"","duration":"Mar 2013 May 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2015","start_date":"Mar 2013","subtitle":"Google","title":"Program Manager"},{"description":"","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Google","title":"Community Coordinator, Google Local"}],"url":"https://www.linkedin.com/company/google"},{"company":"Espresso B2B Marketing","company_id":"espresso-b2b-marketing","location":"","positions":[{"description":"","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Espresso B2B Marketing","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/espresso-b2b-marketing"},{"company":"Zyrra","company_id":"zyrra","location":"Greater Boston Area","positions":[{"description":"","duration":"Sep 2011 Jan 2012 5 months","duration_short":"5 months","end_date":"Jan 2012","start_date":"Sep 2011","subtitle":"Zyrra","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/zyrra"},{"company":"PullnotPush Marketing","company_id":"pullnotpush-marketing","location":"Cambridge, MA","positions":[{"description":"","duration":"Mar 2011 Aug 2011 6 months","duration_short":"6 months","end_date":"Aug 2011","start_date":"Mar 2011","subtitle":"PullnotPush Marketing","title":"Marketing Strategist"}],"url":"https://www.linkedin.com/company/pullnotpush-marketing"},{"company":"Whickit","company_id":"whickit","location":"","positions":[{"description":"","duration":"Feb 2011 Apr 2011 3 months","duration_short":"3 months","end_date":"Apr 2011","start_date":"Feb 2011","subtitle":"Whickit","title":"Freelance Marketing Strategist & Brand Ambassador"}],"url":"https://www.linkedin.com/company/whickit"},{"company":"Channel Maven Consulting","company_id":"channel-maven-consulting","location":"","positions":[{"description":"","duration":"Nov 2010 Apr 2011 6 months","duration_short":"6 months","end_date":"Apr 2011","start_date":"Nov 2010","subtitle":"Channel Maven Consulting","title":"Freelance Inbound Marketing Specialist"}],"url":"https://www.linkedin.com/company/channel-maven-consulting"},{"company":"Socrato","company_id":"socrato","location":"","positions":[{"description":"","duration":"Oct 2010 Apr 2011 7 months","duration_short":"7 months","end_date":"Apr 2011","start_date":"Oct 2010","subtitle":"Socrato","title":"Freelance Blogger & Community Professional"}],"url":"https://www.linkedin.com/company/socrato"},{"company":"CityRover Media","company_id":"cityrover-media","location":"","positions":[{"description":"","duration":"Nov 2010 Feb 2011 4 months","duration_short":"4 months","end_date":"Feb 2011","start_date":"Nov 2010","subtitle":"CityRover Media","title":"Independent Marketing & Community Consultant"}],"url":"https://www.linkedin.com/company/cityrover-media"},{"company":"Brightcove","company_id":"brightcove","location":"","positions":[{"description":"","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"Brightcove","title":"Community & Knowledge Manager"}],"url":"https://www.linkedin.com/company/brightcove"},{"company":"BuyWithMe","company_id":"buywithme","location":"","positions":[{"description":"","duration":"Mar 2010 May 2010 3 months","duration_short":"3 months","end_date":"May 2010","start_date":"Mar 2010","subtitle":"BuyWithMe","title":"Freelance Copywriter"}],"url":"https://www.linkedin.com/company/buywithme"},{"company":"HubSpot","company_id":"hubspot","location":"","positions":[{"description":"","duration":"Oct 2009 Jan 2010 4 months","duration_short":"4 months","end_date":"Jan 2010","start_date":"Oct 2009","subtitle":"HubSpot","title":"Blog & Content Manager"}],"url":"https://www.linkedin.com/company/hubspot"},{"company":"Zeer, Inc","company_id":"zeer-inc.","location":"","positions":[{"description":"","duration":"Jan 2008 Aug 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2009","start_date":"Jan 2008","subtitle":"Zeer, Inc","title":"Community Manager"}],"url":"https://www.linkedin.com/company/zeer-inc."},{"company":"Smart Destinations","company_id":"smart-destinations-inc-","location":null,"positions":[{"description":"","duration":"Aug 2006 Jan 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2008","start_date":"Aug 2006","subtitle":"Smart Destinations","title":"Marketing Analyst - Social Media & Advertising"},{"description":"","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Smart Destinations","title":"Online Marketing Intern"}],"url":"https://www.linkedin.com/company/smart-destinations-inc-"}]', '["Chelsea M. Bonner “Shannon is hands down one of the best managers I\'ve had throughout my career. She gives clear direction and guidance, is a great listener and communicator, and has been such a supportive advocate. It\'s clear that she has substantial experience under her belt and is always looking for the most effective marketing solutions for clients. In watching her interact with clients, she constantly provides valuable strategies and ideas, isn\'t afraid to think outside the box, and has impeccable organization skills. I\'m so glad to have had the pleasure of working with her.”","Michelle Sanchez “Shannon is a powerhouse of detailed diligence, well-handled relationships, and thoughtful strategy. I\'ve watched Shannon brainstorm brilliant ideas for social media and community management. I\'ve watched her diffuse tense situations by carefully uncovering people\'s true concerns. And I\'ve watched her upsell and show incredible forethought. Shannon is an asset to any project!”"]']### Assistant: The agent's job is to lead social media strategy and execution, and today, the agent is reaching out to the user because they need to discuss a potential collaboration for influencer marketing campaigns.
### Human: Agent: ['Chuck Shelton (he, him, his)', "I'm passionate about growing executive efficacy, about preparing senior leaders to achieve results by developing people through work. Committed to relationships of trust and accountability, I've been learning to collaborate across many dimensions of diversity for more than forty years. We are now entering an era when each executive's leadership brand will require emotional intelligence, cultural dexterity, and racial savvy. That's the kind of influence I love to evoke in our clients.", 'Chief Executive Officer, Greatheart Consulting', 'Greatheart Consulting', '[{"company":"Greatheart Consulting","company_id":"greatheart-consulting","industry":"Management Consulting","location":"Seattle and New York","positions":[{"description":"Greatheart Consulting develops inclusive leaders in any role to prevent exclusion and generate opportunity. We do this by supporting events to explore inclusive leadership, by training people in seven inclusion competencies, building relationships of trust and accountability across difference, and helping to remove bias and establish inclusive in systems and cultures. We specialize in equipping white men as inclusive leaders.Over the past thirty years, the firm has done this work with more than 100 organizations. Our services and products focus in four areas: Executive Development, Core Inclusion Skills, Racially Savvy Leadership, and Inclusive Leadership Strategy.Chuck is the author of Leadership 101 For White Men; principal of the Study on White Men Leading Through Diversity and Inclusion; co-founder of The Forum on Engaging Men, Advancing Women with Betsy Myers (Center for Women and Business, Bentley University); and a featured speaker and writer at many leadership and D&I events and publications.","duration":"Aug 2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"Aug 2007","subtitle":"Greatheart Consulting","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/greatheart-consulting"},{"company":"Safeco Insurance","company_id":"safeco-insurance","location":"Seattle","positions":[{"description":"Worked with senior leaders in Customer Care at the Home Office, including diversity and leadership strategy; Led development with 130 leaders across four call centers, emphasizing coaching skills, high-potential succession, and competency integration","duration":"Feb 2004 Aug 2007 3 years 7 months","duration_short":"3 years 7 months","end_date":"Aug 2007","start_date":"Feb 2004","subtitle":"Safeco Insurance","title":"Director of Leadership Development"}],"url":"https://www.linkedin.com/company/safeco-insurance"},{"company":"Diversity Management Inc.","company_id":null,"location":"Seattle","positions":[{"description":"Built DMI as a nationally recognized leadership development firm, specializing in diversity strategy and training.","duration":"Sep 1989 Jan 2004 14 years 5 months","duration_short":"14 years 5 months","end_date":"Jan 2004","start_date":"Sep 1989","subtitle":"Diversity Management Inc.","title":"Chief Executive Officer"}],"url":""}]', '["“I\'ve known and worked with Chuck for approximately 30 years. He his a wonderful person with so much background in diversity and inclusion. At first I thought \\"How does a white male purport to write about, train for and speak about diversity and inclusion?\\" But over the years I\'ve been very impressed with his articles, book and, well, with Chuck as a person! He\'s one of the nicest, most ethical and honest men I\'ve ever met with a heart of gold.”","“Chuck is a delight and incredibly knowledgeable expert to partner with, not to mention a good friend. We share a mutual commitment to helping guide organizations to be more include of men in their diversity strategies, and Chuck has influenced and furthered my thinking on this critical topic as it pertains to workplace inclusion today, as well as deftly led that change process as an external partner to organizations. The work requires bravery, patience, and so much heart - all of which, Chuck has an abundance of! ”"]'] User: ['Rick Christie', 'Experienced Vice President Operations with a demonstrated history of working in the construction industry. Skilled in Negotiation, Budgeting, Value Engineering, Contractors, and Sales. Strong focus in operations management and sales.', 'Vice President of Midwest Operations at Brock Group', 'Brock Group', '[{"company":"Brock Group","company_id":"brockgroup","industry":"Facilities Services","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Brock Group","title":"Vice President of Midwest Operations"},{"description":"","duration":"Oct 2020 Aug 2021 11 months","duration_short":"11 months","end_date":"Aug 2021","start_date":"Oct 2020","subtitle":"Brock Group","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/brockgroup"},{"company":"Vesta Industrial","company_id":"vestaindustrial","location":null,"positions":[{"description":"Planed, directed, coordinated, and oversaw operations activities in the organization, ensuring the development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization. Identified, recommended, and implemented new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. Reviewed and approved cost-control reports, cost estimates, and staffing requirements for projects. Recruited, interviewed, hired, and trained management-level staff. Met with existing clients to discuss a company’s products and services. Fostered lasting relationships with client base. Located opportunities to expand client base.","duration":"Mar 2019 Apr 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2020","start_date":"Mar 2019","subtitle":"Vesta Industrial","title":"Vice President"},{"description":"","duration":"Dec 2017 Mar 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2019","start_date":"Dec 2017","subtitle":"Vesta Industrial","title":"Vice President of Maintenance Operations"},{"description":"","duration":"Jul 2016 Dec 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2017","start_date":"Jul 2016","subtitle":"Vesta Industrial","title":"Vice President of Construction Operations"}],"url":"https://www.linkedin.com/company/vestaindustrial"},{"company":"Petrochem Insulation, Inc","company_id":"petrochem-insulation-inc","location":"Denver, Colorado","positions":[{"description":"Regional scaffold and safety specialist for industrial and commercial access including systems, sectional, suspended, and motorized scaffold. Responsible for scaffold procurement and inventory management, project management, labor coordination, scaffold P&L, and scaffold and fall protection safety training. Regional scaffold and safety specialist for industrial and commercial access including systems, sectional, suspended, and motorized scaffold. Responsible for scaffold procurement and inventory management, project management, labor coordination, scaffold P&L, and scaffold and fall protection safety training.","duration":"Nov 2013 Jul 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2016","start_date":"Nov 2013","subtitle":"Petrochem Insulation, Inc","title":"Scaffold Manager"}],"url":"https://www.linkedin.com/company/petrochem-insulation-inc"},{"company":"Sky Climber LLC","company_id":"sky-climber-llc","location":"","positions":[{"description":"Regional sales and rental for access solutions with an expertise in swing stages and vertical access. Regional sales and rental for access solutions with an expertise in swing stages and vertical access.","duration":"Feb 2013 Nov 2013 10 months","duration_short":"10 months","end_date":"Nov 2013","start_date":"Feb 2013","subtitle":"Sky Climber LLC","title":"Territory Manager"}],"url":"https://www.linkedin.com/company/sky-climber-llc"},{"company":"Safway Services","company_id":"safway-services","location":"Memphis, TN","positions":[{"description":"Sales and rental of scaffold and motorized access solutions. Sales and rental of scaffold and motorized access solutions.","duration":"Jun 2010 Feb 2013 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2013","start_date":"Jun 2010","subtitle":"Safway Services","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/safway-services"}]', '["Shawn Mills “Rick and I have worked together at three separate companies over the last 8+ years. I have always enjoyed collaborating with Rick both when he was in sales and I was in operations and vice versa. Rick understands what is necessary to move the needle based on the organization\'s goals and he has a great feel for analytics and process management.”","Sean Helton “I had the pleasure of working with Rick on a high profile project in Denver. The project had a tight schedule and liquidated damages by phase. Rick was super responsive in meeting our needs. Anything that I had asked, he delivered. Rick made sure that his crews were thoroughly briefed on our needs prior to arriving onsite. He communicated daily to ensure that all were up to date with progress. Rick stopped the project site almost daily to ensure that our schedule was being met. In the end, Rick\'s efforts helped us make a tight deadline. Rick\'s dedication to make sure our project was a success from day one was a key factor. ”"]']### Assistant: The agent's job is to develop inclusive leaders and promote diversity and inclusion in organizations, and today the user is reaching out to the agent because they need guidance on implementing diversity strategies and enhancing workplace inclusion in their role as Vice President of Operations.
### Human: Agent: ['Kelly Millsap-Kneedler', 'An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.', 'Recruiting Manager at TPC Group', 'TPC Group', '[{"company":"TPC Group","company_id":"tpc-group","industry":"Chemical Manufacturing","location":"Houston, Texas Area","positions":[{"description":"","duration":"Nov 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"TPC Group","title":"Recruiting Manager"}],"url":"https://www.linkedin.com/company/tpc-group"},{"company":"Buckeye Partners","company_id":"buckeye-partners","location":"Houston, Texas Area","positions":[{"description":"","duration":"Oct 2018 Oct 2018 1 month","duration_short":"1 month","end_date":"Oct 2018","start_date":"Oct 2018","subtitle":"Buckeye Partners","title":"Contract Corporate Recruiter"}],"url":"https://www.linkedin.com/company/buckeye-partners"},{"company":"Jim Kneedler Co (Construction)","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Recruit and hire diverse construction contractors to complete PREPs program for Hurricane Harvey flood victims. Provide employee relations, policy and procedures, and adherence to required state standardizations. Plan, coordinate and manage contractors, work and project schedules, invoices and payroll. Manage supplies, logistics and regulations","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Jim Kneedler Co (Construction)","title":"HR and TA Advisor / Estimator"}],"url":""},{"company":"Amazon Contract Seasonal Assignment","company_id":null,"location":"Humble, Tx","positions":[{"description":"Plan, coordinate and manage high volume career fairs, hiring events and new hire orientation. Administer drug screens, verify I-9 documentation and new hire paperwork. Prepare headcount reports, manage shift-fill requirements and associate schedules while managing staff shift shortages","duration":"Sep 2017 Jan 2018 5 months","duration_short":"5 months","end_date":"Jan 2018","start_date":"Sep 2017","subtitle":"Amazon Contract Seasonal Assignment","title":"Senior HR Coordinator"}],"url":""},{"company":"The Friedkin Group","company_id":"friedkin-companies-inc-","location":"Houston, Texas Area","positions":[{"description":"The Friedkin Group is a privately held consortium of businesses and investments primarily in the automotive industry. Lead the Talent Acquisition activities of the Friedkin Affiliate Companies to ensure top talent and standardization of policies, procedures, practices, tools, and metrics. Major areas of responsibility include developing, directing and evaluating external recruitment and/or internal HR programs. Managed and recruited for multi-level requisitions in multiple locations to include onboarding with background, credit, and drug screens. Recruited for C Suite to DOT truck drivers, warehouse personnel, sales, administrative, financial/tax, IT, HR, etc. Manage HR Administration of all HRIS transactions, personnel records, employee reviews, training, process and record auditing, data integrity, associate discipline, etc. from hire to separation","duration":"Sep 2014 May 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2017","start_date":"Sep 2014","subtitle":"The Friedkin Group","title":"Sr. Manager Talent Acquisition and Human Resource Administration"}],"url":"https://www.linkedin.com/company/friedkin-companies-inc-"},{"company":"Nalco","company_id":"nalco","location":"Sugarland, TX","positions":[{"description":"Nalco Champion, an Ecolab company, provides on-site, technology-driven chemical and service solutions to the global natural gas, petroleum and petrochemical industries and delivers a full range of water treatment offerings to floating production storage and offloading vessels as well as refineries and petrochemical plants.Responsibilities include Managing Recruiting Team as well as providing Human Resource expertise to Business Groups and Leadership Team globallyStartup of Talent Acquisition Department through two mergers in 12 months. Experience managing large volumes of professional level requisitions in multiple locations for C Suite to DOT truck drivers, warehouse personnel, supply chain, chemical, engineers, administrative, financial/tax, IT, sales etc. Strong experience developing and executing proactive sourcing strategies. HR including employee relations, talent management, recruiting, relocation, compensation, benefits, training and change management within three separate HRIS systems","duration":"Apr 2012 Apr 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2014","start_date":"Apr 2012","subtitle":"Nalco","title":"Talent Acquisition Team Lead - Energy Services"}],"url":"https://www.linkedin.com/company/nalco"},{"company":"LyondellBasell","company_id":"lyondell-basell","location":"Houston","positions":[{"description":"Provide consultative services to Human Resources Business Partners and Hiring Managers while supporting efforts to ensure standardized execution of global talent acquisition processes. Oversee the execution of full life cycle recruiting activities for all positions within the designated location or business unit. Collaborate with Talent Acquisition Regional Head on regional strategy, direction and requirements. Develop and maintain diverse pipeline channels and networking opportunities. Directly manage a team of Talent Acquisition Recruiters","duration":"Dec 2011 Apr 2012 5 months","duration_short":"5 months","end_date":"Apr 2012","start_date":"Dec 2011","subtitle":"LyondellBasell","title":"Talent Acquisition Manager"}],"url":"https://www.linkedin.com/company/lyondell-basell"},{"company":"Transocean","company_id":"transocean","location":null,"positions":[{"description":"Provide HR leadership, guidance and counsel to functions based in the corporate organization. Manage employee relations, onboarding, employee and management counseling and exit interviews. Manage talent development, global recruiting interfaces with appropriate Talent Management organizations. Provide consistent administration/practice of HR policies, benefits, compensation and payroll. Manage US Talent Acquisition department. Recruited highly competent and effective exempt and non-exempt employees to include C Suite, IT, Finance/Tax, HR, Engineers, Supply Chain, Contractors and Consultants worldwide","duration":"May 1997 Dec 2011 14 years 8 months","duration_short":"14 years 8 months","end_date":"Dec 2011","start_date":"May 1997","subtitle":"Transocean","title":"HR Corporate Manager"},{"description":"Merged with Transocean","duration":"Aug 1997 Nov 2007 10 years 4 months","duration_short":"10 years 4 months","end_date":"Nov 2007","start_date":"Aug 1997","subtitle":"GlobalSantaFe","title":"Manager, Corporate Employment"}],"url":"https://www.linkedin.com/company/transocean"}]', '["“Kelly is an amazing Manager. She can see the \\"big picture\\" and uses her intelligence, strategical thinking, and quick wit to make things happen. Working for Kelly was a complete joy. She has a wonderful sense of humor and keen sense of everything HR that makes it exciting each day to work and create with her. She has a true open-door policy and genuinely cares for every member of her team. She is compassionate as well as dedicated to getting the job done. Her work ethic is unsurpassed. I would love an opportunity to work for her again. She will always have my loyalty.”","“It was indeed my privilege to work with Kelly. She has the ability to organize and inspire her team to put forth their best. She is truly innovative in her management style, which demonstrates her “Managerial Prowess” as a true leader. Her business acumen serves as a standard for many to follow.”"]'] User: ['David Templin', 'A software engineer with experience in solving complex problems in domains such as payments, public safety, and medical imaging.', 'Senior Software Engineer at Tilled', 'Tilled', '[{"company":"Tilled","company_id":"tilled","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Tilled","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/tilled"},{"company":"Shipt","company_id":"shipt","location":null,"positions":[{"description":"Designed and implemented several multi-region, distributed payment services.","duration":"Jun 2021 Oct 2021 5 months","duration_short":"5 months","end_date":"Oct 2021","start_date":"Jun 2021","subtitle":"Shipt","title":"Staff Engineer"},{"description":"","duration":"Jan 2019 Jun 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2021","start_date":"Jan 2019","subtitle":"Shipt","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/shipt"},{"company":"Guideway Care","company_id":"guideway-care","location":"Birmingham, Alabama Area","positions":[{"description":"Principal Software Architect at Guideway Care. Principal Software Architect at Guideway Care.","duration":"Mar 2017 Jan 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2019","start_date":"Mar 2017","subtitle":"Guideway Care","title":"Principal Architect"}],"url":"https://www.linkedin.com/company/guideway-care"},{"company":"Emergency CallWorks","company_id":"emergency-callworks","location":"Birmingham, Alabama Area","positions":[{"description":"Software Engineer responsible for implementing complex features related to 9-1-1 call handling and computer-aided dispatch.Designed and implemented a distributed automatic call distribution (ACD) system which delivers 9-1-1 calls to call takers.Developed tools for solving a variety of challenging technical problems, including automated integration tests, thread deadlock detection, race condition detection, automatic recovery of failed database transactions, asynchronous UI data loading, etc.","duration":"Mar 2011 Mar 2017 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2017","start_date":"Mar 2011","subtitle":"Emergency CallWorks","title":"Principal Staff Software Engineer"}],"url":"https://www.linkedin.com/company/emergency-callworks"},{"company":"SuccessEHS","company_id":"successehs","location":"","positions":[{"description":"Interfaces/interoperability department of SuccessEHS.This position involved designing, developing, and maintaining software which interfaces SuccessEHS\' software products with third party entities.Examples of interoperability include HL7 messages, HL7 V3 CDA documents (CCD/C32/QRDA/etc.), IHE profiles such as XDS, and interfaces with third party medical devices such as spirometers and ECGs. Interfaces/interoperability department of SuccessEHS.This position involved designing, developing, and maintaining software which interfaces SuccessEHS\' software products with third party entities.Examples of interoperability include HL7 messages, HL7 V3 CDA documents (CCD/C32/QRDA/etc.), IHE profiles such as XDS, and interfaces with third party medical devices such as spirometers and ECGs.","duration":"Aug 2009 Apr 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2011","start_date":"Aug 2009","subtitle":"SuccessEHS","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/successehs"},{"company":"ComFrame","company_id":"comframe-software","location":"","positions":[{"description":"Software engineering consultant on a variety of projects with customers such as Emageon. Software engineering consultant on a variety of projects with customers such as Emageon.","duration":"May 2007 Aug 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2009","start_date":"May 2007","subtitle":"ComFrame","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/comframe-software"},{"company":"UAB Department of NeuroImaging","company_id":null,"location":"","positions":[{"description":"The department of NeuroImaging at the University of Alabama at Birmingham Hospital maintains and develops a PACS (picture archiving and communications system) for medical images known as CIMS (the Clinical Image Management System).My responsibility was to add additional capabilities to CIMS to assist with clinical neurosurgery/neurology.The first project involved incorporating stereotactic frame coordinate calculation capabilities into CIMS for use in neurosurgery.The second project involved research and development of prototypical software for multi-modality medical image registration.","duration":"May 2004 Aug 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2005","start_date":"May 2004","subtitle":"UAB Department of NeuroImaging","title":"Programmer/Researcher"}],"url":""}]', '["Mark Thomas “David is an extremely intelligent, thorough, and efficient software engineer. His attention to details and thorough testing lead to high quality code. I\'m privileged to work alongside David and I would highly recommend him for any software engineering position.”","Jeff Mitchell “David is an excellent example of someone who is both willing to take control of technical challenge but at the same time listen to stakeholders and adjust his approach accordingly. I routinely gave David assignments where he had to research new technologies such as Spring MVC and implement different programming paradigms such as JPA, and I was always impressed with his ability to produce working prototypes quickly with adequate analysis of pro\'s and cons of the approach.”"]']### Assistant: The agent's job is to recruit top talent for their company. Today, the agent is reaching out to the user because they need to discuss a potential software engineering position at their company.
### Human: Agent: ['Penny Smith', 'I connect technology to the business and business to technology. Ultimately that comes down to two primary drivers: 1) the role of the customer/client and understanding what they need from technology and 2) how our team can best satisfy those demands.I lead companies to better leverage technology and move the business forward. I am known for deep analytical skills, and light hearted creativity. I am passionate about being a leader who brings clarity to ambiguous situations. I lead by example and model the behaviors that I value. I allow space for others to do their best work in the ways that are most meaningful to them. I create strong teams that team members want to be a part of.I am a practitioner of Technology Business Management and am well versed in cloud economics. I am motivated by results; outcomes matter. I make deliberate decisions based on data, logic and facts. I am decisive and forthright.I am positive and come up with creative solutions. I am seeking a new leadership role in the intersection of business and technology. (Think Venn diagrams).', '"IT translator" \| Technology Business Management \| Lean Leadership \| Digital Transformation \| Cloud Economics', 'Paragon Solutions Group, Inc', '[{"company":"Paragon Solutions Group, Inc","company_id":"paragonsginc","industry":"Information Technology and Services","location":"Littleton, CO","positions":[{"description":"Advise technology teams on a clear path forward to achieving their goals. Guide IT teams on the path to distinguishing their team as a valued strategic partner. Develop new service offerings for future engagements. Advise technology teams on a clear path forward to achieving their goals. Guide IT teams on the path to distinguishing their team as a valued strategic partner. Develop new service offerings for future engagements.","duration":"Nov 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Paragon Solutions Group, Inc","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/paragonsginc"},{"company":"Charles Schwab","company_id":"charles-schwab","location":"Greater Denver Area","positions":[{"description":"Identified, developed, defended and executed on change management and transformation activities for the operations and infrastructure technology group. Lead the Infrastructure Transformation program to harness the power of innovation, inspire new mindsets and develop new ways of working internally such as lean and agile.Specific functions included: demand/supply management, technology vendor oversight, IT financial governance, Annual Operating Plan, Infrastructure Strategy, Cloud Migration, IT Asset management, IT risk and controls, portfolio reporting and metrics, Operational Excellence, and performance engagement. Leveraged Lean Six Sigma approach to build and mature IT Asset Program for technology to support full lifecycle management of strategic technology assets and provide reliable data to decision makers. Drove the expansion of the Software Asset Management capabilities from 5 vendors representing 30% of SW spend to over 70%. Created net new Hardware Asset management capabilities to ensure our data center assets were identified and inventoried correctly in the systems of record increasing data quality accuracy from less than 50% to over 95%. Operations Excellence work yielded a 15% efficiency improvement for network services in less than six monthsParticipated in Federal Financial Institutions Examination Council (FFIEC) audits as needed.Increased employee engagement and team mobility.","duration":"Dec 2016 Nov 2019 3 years","duration_short":"3 years","end_date":"Nov 2019","start_date":"Dec 2016","subtitle":"Charles Schwab","title":"Senior Managing Director of Technology Infrastructure Business Management"}],"url":"https://www.linkedin.com/company/charles-schwab"},{"company":"Visa","company_id":"visa","location":null,"positions":[{"description":"Led a team of senior staff of Product Business Managers to manage an $800M annual Operations and Infrastructure budget, developed infrastructure cost model to represent the total cost of infrastructure, and provide monthly show back reporting to application development teams resulting in an 8% OPEX reduction. Resolved $101M in unidentified infrastructure usage and optimized consumption by $41.5M. Provided visibility into ongoing support costs representing over $1 billion of annual spend and informed business line profit and loss decision making. Developed Business Management Center of Excellence to bring transparency and joint decision making for technology investments","duration":"Jan 2013 Dec 2016 4 years","duration_short":"4 years","end_date":"Dec 2016","start_date":"Jan 2013","subtitle":"Visa","title":"Senior Director Total Cost of Ownership"},{"description":"Led a team of Chief Engineers, Senior Directors and Senior Business Analysts to support organizational and functional transformation. Acted as “right hand” for the SVP of Operations and Infrastructure: created Data Center Strategy, Virtualization Strategy, New Operating Model, TBM Cost Model, and Integration Strategy. Improved usage of IT resources by increasing rates of virtualization to over 90% and standardization of infrastructure, reduced time to provision new servers (from 80+ days to 5 days) and helped expand the longevity of Visa’s data centers over 5 years. Created the organizational structure to transform to a more services based structure","duration":"May 2011 Jan 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2013","start_date":"May 2011","subtitle":"Visa","title":"Senior Director Technology Alignment"},{"description":"Led a team of Demand Management and Infrastructure Delivery Managers. Created and earned approval for a consolidated annual budget using principles of capacity management and forecasted demand. Earned high marks on employee engagement surveysDeveloped and actively managed project and resource prioritization efforts. Coordinated fiscal year planning for annual capital plan of $60-80M","duration":"Sep 2010 May 2011 9 months","duration_short":"9 months","end_date":"May 2011","start_date":"Sep 2010","subtitle":"Visa","title":"Director Demand Management"},{"description":"Designed, coded and implemented TPF software solutions using C/C++ and assembler. Helped develop a new interface platform using SOAP/XML/MQ. This infrastructure reduced the cost per transaction from dollars to pennies and increased message speed capabilitiesProvided additional in house tools to facilitate development and increase programmer productivity. Automated release switch methodology and created the first applications development web based tool to access internal application tables Mentored new college hires and interns","duration":"Jan 2004 Sep 2010 6 years 9 months","duration_short":"6 years 9 months","end_date":"Sep 2010","start_date":"Jan 2004","subtitle":"Visa","title":"Senior Systems Engineer"}],"url":"https://www.linkedin.com/company/visa"},{"company":"United Airlines","company_id":"united-airlines","location":"Denver, CO","positions":[{"description":"Developed business level requirements with key stakeholders and helped analyze financial merit of potential projects. Designed software systems to support these products. Coded, tested and implemented in a TPF environmentAutomated the Involuntary Reroute Ticketing Process for an estimated savings of $20 million per yearEarned a United Airlines ISD award for teamwork and initiative Developed business level requirements with key stakeholders and helped analyze financial merit of potential projects. Designed software systems to support these products. Coded, tested and implemented in a TPF environmentAutomated the Involuntary Reroute Ticketing Process for an estimated savings of $20 million per yearEarned a United Airlines ISD award for teamwork and initiative","duration":"Nov 1997 Jan 2004 6 years 3 months","duration_short":"6 years 3 months","end_date":"Jan 2004","start_date":"Nov 1997","subtitle":"United Airlines","title":"TPF Programmer"}],"url":"https://www.linkedin.com/company/united-airlines"}]', '["Tammy Wavering “Penny and I worked together as Collaborators and Change Agents to introduce new Operational Science Metrics into our various organizations. Penny structured an awesome business case to highlight the ROI that would be brought back into the organization with continuing to leverage the Operational Science approach. I enjoyed working with her to build a Financial View as well as a Performance view based on the work we had already begun. Penny\'s thoughtful challenges and approach always yields a deeper insight into the problem that helps deliver solid solution offerings. We were able to show Qualitative and Quantitative results with the business case to preserve this program of work. ”","Brian Soefje “I initially meet Penny working on a new formed Total Cost of Ownership effort. She was fairly new to the company yet she impressed me with her grasp of the data involved and the processes involved with them. It was like she had been here 10 years. That showed me she was a resourceful person and excellent listener with amazing comprehension skills. On this new effort that team was successful in delivering immediate results. The people under her all had praise as well. She made it to a short list of upper management I decided to keep my eye on. Some years later I was fortunate enough to land a position in her organization. I throughly enjoyed our time together. She was an effective leader and role model. Loves to roll up her sleeves when needed. She has a knack of simplifying the complex. Enjoyed her transparency, always willing to listen and accept feedback. She is an amazing person. In summary - Problems are always opportunities and she will ask what can she do or do for you to seize those opportunities.”"]'] User: ['Jessica Dorsey', 'Specialties: Project Management, Strategic Planning, Customer Experience Management, Digital Marketing, Account Management, eCommerce, Customer Relationship Management, Business Development, Team Leadership, Coaching, Mentoring, and Training', 'eCommerce Project Manager at Physicians Mutual', 'Physicians Mutual', '[{"company":"Physicians Mutual","company_id":"physicians-mutual","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Physicians Mutual","title":"eCommerce Project Manager"},{"description":"","duration":"Nov 2016 Oct 2021 5 years","duration_short":"5 years","end_date":"Oct 2021","start_date":"Nov 2016","subtitle":"Physicians Mutual","title":"Digital Marketing Strategist / Business Lead"}],"url":"https://www.linkedin.com/company/physicians-mutual"},{"company":"National Everything Wholesale","company_id":"national-everything-wholesale","location":"Greater Omaha Area","positions":[{"description":"","duration":"Sep 2011 Nov 2016 5 years 3 months","duration_short":"5 years 3 months","end_date":"Nov 2016","start_date":"Sep 2011","subtitle":"National Everything Wholesale","title":"Director of Customer Experience"}],"url":"https://www.linkedin.com/company/national-everything-wholesale"},{"company":"Infogroup","company_id":"infogroup","location":"Greater Omaha Area","positions":[{"description":"","duration":"Aug 2008 Sep 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2011","start_date":"Aug 2008","subtitle":"Infogroup","title":"Email Marketing Account Manager, Yesmail Interactive"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Culligan International","company_id":"culligan-international-company","location":"Greater Omaha Area","positions":[{"description":"","duration":"Nov 2007 Aug 2008 10 months","duration_short":"10 months","end_date":"Aug 2008","start_date":"Nov 2007","subtitle":"Culligan International","title":"Sales Coordinator"}],"url":"https://www.linkedin.com/company/culligan-international-company"},{"company":"Cintas","company_id":"cintas","location":"Greater Omaha Area","positions":[{"description":"","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Cintas","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/cintas"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"Offutt AFB, NE - 55th SVS Squadron (Offutt AFB Community Center)","positions":[{"description":"","duration":"Aug 2001 Oct 2006 5 years 3 months","duration_short":"5 years 3 months","end_date":"Oct 2006","start_date":"Aug 2001","subtitle":"United States Air Force","title":"Customer Service Supervisor"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["Nick Koreck “I have nothing but exceptional things to say about Jessica. I\'ve had the pleasure of working very closely with her on key accounts over the last 2+ years. Her work ethic, thoroughness, and dedication to her clients is superb! She is extremely friendly, positive, professional, and knowledgable when interacting with both clients and colleagues regarding very technical and complicated issues. I\'d be lying if I said I didn\'t miss working with Jessica, not only for her amazing personality, but because of the quality care and value she brings to the organization and our clients. She is a valuable asset to any team, and I wish her nothing but continued success!”","Chris Vitulski “Jessica is one of the best account management professionals I have ever worked with. She not only puts her clients needs first, but she thinks about the teams she interacts with by following rules and procedures. Rarely do I have to ask Jessica for more information when she opens issue tickets for support. Jessica can always be counted on to help when needed and I would not hesitate to work with her in any setting.”"]']### Assistant: The agent's job is to connect technology to the business and business to technology, and today the user is reaching out to the agent because they need guidance on leveraging technology for strategic business growth in their role as an eCommerce Project Manager.
### Human: Agent: ['Richard W. Henley', 'With more than 25 years of experience, I am ready, willing, and able to handle any real estate needs in the Conway Arkansas area... I work with my son, Will. He provides the energy and tech marketing savvy, I provide the know-how. Over $11,000,000 closed in 2018! I need homes to market!', 'Broker', 'ERA TEAM Real Estate', '[{"company":"ERA TEAM Real Estate","company_id":null,"location":"Conway, AR","positions":[{"description":"Handle the real estate transactions of the finest people in the state of Arkansas! Residential or Commercial. Investors, buyers, or sellers! Handle the real estate transactions of the finest people in the state of Arkansas! Residential or Commercial. Investors, buyers, or sellers!","duration":"Aug 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Aug 2015","subtitle":"ERA TEAM Real Estate","title":"Broker"}],"url":""},{"company":"Conway Christian School","company_id":"conway-christian-school","location":"Conway, AR","positions":[{"description":"Turn around a school\'s business direction including reversing the trends of losing students (gained 100+ since) and budget loses. Provide the necessary vision for all faculty, staff, and families. Turn around a school\'s business direction including reversing the trends of losing students (gained 100+ since) and budget loses. Provide the necessary vision for all faculty, staff, and families.","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"Conway Christian School","title":"President / CEO"}],"url":"https://www.linkedin.com/company/conway-christian-school"},{"company":"ERA Henley Real Estate","company_id":null,"location":"","positions":[{"description":"Grew our residential real estate firm from $13,000,000 in annual homes sales to over $69,000,000. Grew our residential real estate firm from $13,000,000 in annual homes sales to over $69,000,000.","duration":"Nov 1995 Jun 2014 18 years 8 months","duration_short":"18 years 8 months","end_date":"Jun 2014","start_date":"Nov 1995","subtitle":"ERA Henley Real Estate","title":"Broker / Owner"}],"url":""},{"company":"ERA Real Estate","company_id":null,"location":"","positions":[{"description":"Grew our company from $12mil in annual sales to over $69mil in 12 years. Grew our company from $12mil in annual sales to over $69mil in 12 years.","duration":"2002 2012 10 years","duration_short":"10 years","end_date":"2012","start_date":"2002","subtitle":"ERA Real Estate","title":"Franchisee"}],"url":""}]', '["Russell Caldwell “Richard has served Central Arkansas in the Real Estate industry for years and knows the residential, commercial and land market. For knowledgeable professional help he will serve your buying or selling needs. ”","Luke Thomas “Richard has been a decisive leader in the real estate industry for over 20 years. He is a leader and mentor to us here in Central Arkansas. If you need advice on how to kick your real estate gear into high gear, Richard is the man to call. He sets the service quality example for us and inspires us to never stop working to do better.”"]'] User: ['Michael Tulchiner, Esq.', 'General Law Practice concentrating in all aspects of Residential and Commercial Real Estate, Business transactions, Commercial Litigation and small Estate matters.', 'Owner at Law Office of Michael Tulchiner, Esq.', 'Law Office of Michael J. Tulchiner', '[{"company":"Law Office of Michael J. Tulchiner","company_id":null,"location":"","positions":[{"description":"","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"Law Office of Michael J. Tulchiner","title":"Attorney at Law"}],"url":""},{"company":"Law Office of Michael Tulchiner, Esq.","company_id":null,"location":"425 Broadhollow Road, Suite 203, Melville, New York 11747","positions":[{"description":"","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"Law Office of Michael Tulchiner, Esq.","title":"Owner"}],"url":""}]', '["Matt Peter “Michael is by far the most trusted member of my team of advisors. His personal, legal and common sense counsel on matters great and small has been a source of great comfort to me over the years. I trust him implicitly and recommend him as a person, business partner and friend.”","Monika DeJesus “Michael Tulchiner is a dedicated, hard-working, intelligent professional. His quick responses and passion to help others in all he can in his profession, really shows me the love he has for his career. Michael\'s down to earth approach and humor also make you feel like you are doing business with your friend next door.”"]']### Assistant: The agent's job is to handle real estate transactions, and today, the agent is reaching out to the user because they need assistance with a commercial real estate transaction.
### Human: Agent: ['Ron Sunseri', 'Extensive experience working in deadline driven environments. I have background in production, printing, food processing and warehousing. I posses solid project management skills and I am experienced with motivating and inspiring others. I am skilled at developing efficient and profitable workplace environments.Since 2005 I have been employed in the modular office furniture industry. Recently I joined One Workplace as Manager of Warehouse Operations. Please visit our web site for more information about our organization.Specialties: •Employee development and motivation•Exemplary customer service skills•System and procedure development•Purchasing•Cost control', 'Director of Warehouse Operations at One Workplace', 'One Workplace', '[{"company":"One Workplace","company_id":"one-workplace","industry":"Furniture and Home Furnishings Manufacturing","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"One Workplace","title":"Director of Warehouse Operations"},{"description":"One Workplace is Northern California’s largest commercial furniture dealership. Opened in 1925 as a family-operated bookstore, One Workplace has evolved into a multi-faced company that serves the ever-changing needs of our clients, whether start-ups or Fortune 500. We have three Bay Area offices to serve regional customers, as well as networks of global dealers to serve the requirements of multi-national corporations.","duration":"Feb 2013 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Feb 2013","subtitle":"One Workplace","title":"Manager of Warehouse Operations"}],"url":"https://www.linkedin.com/company/one-workplace"},{"company":"All Modular Systems","company_id":null,"location":"Hayward California","positions":[{"description":"","duration":"Nov 2012 Jan 2013 3 months","duration_short":"3 months","end_date":"Jan 2013","start_date":"Nov 2012","subtitle":"All Modular Systems","title":"Operations Manager"}],"url":""},{"company":"Advanced Installation Services","company_id":"advanced-installation-services","location":"","positions":[{"description":"Advanced Installation Services (AIS) is an office furniture installation company known for quality workmanship, competitive pricing, and customer satisfaction. AIS is a State licensed contractor. We have been in business as an independent company since 1993. We perform installation, reconfiguration, delivery, and service work in a number of varied office environments in and around the Bay Area. Our customers include everything from the large \\"Fortune 500\\" companies to the small \\"Start Up\\" companies. AIS is a quality company with a proven track record of quality performance. We are very well equipped, and our men are well trained and highly motivated to produce quality installation projects. We are experienced with products from manufacturers such as Steelcase, Haworth, Smed, Herman Miller, Allsteel, Teknion, KI, Knoll, Harpers, Office Specialty, Geiger, Gunlocke, and Kimball. Our crew includes lead men and installers experienced with virtually every system in use.","duration":"Aug 2005 Nov 2012 7 years 4 months","duration_short":"7 years 4 months","end_date":"Nov 2012","start_date":"Aug 2005","subtitle":"Advanced Installation Services","title":"Warehouse Manager"}],"url":"https://www.linkedin.com/company/advanced-installation-services"},{"company":"California Natural Products","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2004 Jul 2005 1 year","duration_short":"1 year","end_date":"Jul 2005","start_date":"Aug 2004","subtitle":"California Natural Products","title":"Shift Supervisor"}],"url":""},{"company":"Ultma Plastics","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2002 Aug 2004 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2004","start_date":"Oct 2002","subtitle":"Ultma Plastics","title":"Operations Manager"}],"url":""},{"company":"GM Nameplate","company_id":"gm-nameplate","location":"","positions":[{"description":"","duration":"1983 2002 19 years","duration_short":"19 years","end_date":"2002","start_date":"1983","subtitle":"GM Nameplate","title":"Production Manager"}],"url":"https://www.linkedin.com/company/gm-nameplate"}]', '["Jorge Lopez “Ron is a great coach, mentor, and motivator. I really enjoyed working and reporting to Ron. He is an excellent trainer and communicator who delivers the information and message in a very articulate and effective way. He is also a compassionate and understanding person; and he does truly care for the well-being of his employees. These traits command respect, and are invaluable in an outstanding manager. In addition to Ron\'s superior managing people\'s skills, he is a highly organized and detail-oriented manager. He\'s great at establishing and maintaining relationships with his employees as well as his clients, and his ability to muti-task and manage various on-going projects is superb. An extremely highly professional with a great sense of integrity.”","Philippe Hill “Working with Ron Sunseri over the lastr few years has made my job easier. His attention to detail and the creative ideas he has implemented at his company, has lead to increased productivity. His knowledge in Managing a warehouse, and team, is apparent in the consistent efficiency of which he completes his tasks. Ron Sunseri will provided a \\"Value Add\\" to any company that he works for and I highly recommend Ron.”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to manage warehouse operations, and today the agent is reaching out to the user because they need assistance in developing marketing strategies for their company.
### Human: Agent: ['Robert Jones', 'Siemens and Rockwell PLC controls engineer.Specialties: HMI programming, PLC programming, report writing, programming, customer service, data processing and industrial PC configuration for PC based control systems, startups, travel, troubleshooting', 'Controls Engineer', 'Infinity Machine and Engineering', '[{"company":"Infinity Machine and Engineering","company_id":"infinity-machine-and-engineering","industry":"Machinery Manufacturing","location":"Green Bay, Wisconsin Area","positions":[{"description":"Controls engineer - PLC programming, machine starts, line commissioning, service and machine upgrades","duration":"Feb 2013 - Present 8 years 6 months","duration_short":"8 years 6 months","end_date":"Present","start_date":"Feb 2013","subtitle":"Infinity Machine and Engineering","title":"Electrical Engineer"}],"url":"https://www.linkedin.com/company/infinity-machine-and-engineering"},{"company":"Automation and Control Technology","company_id":"automation-and-control-technology","location":"Dublin Ohio","positions":[{"description":"I am the Systems Engineer for GalvControl. GalvControl is installed world-wide on continuous galvanizing lines. GalvControl uses feed-forward modeling with feedback corrections to control the coating weight of zinc onto the steel strip. GalvControl is very effective and saves significant money on daily operating costs of continuous galvanizing lines.GalvControl calculates the necessary setpoints for knife position and knife air pressure so that the precise amount of zinc is applied and no more. GalvControl makes adjustments for changing passline and shape issues to optimize the quality of the zinc coated steel provided to steel consuming industries all over the globe.Specialties: HMI programming, PLC programming, report writing, programming, customer service, data processing and industrial PC configuration for PC based control systems.Systems Engineer for GalvControl. OPC, PLC programming, HMI programming, integration and commissioning related to hot dip galvanizing lines in North America and Europe.GalvControl is a coating weight control system that resides in a PC. The PC obtains process data from PLCs using OPC/DCOM. The PC also hosts HMI/SCADA for the main operator interface.","duration":"May 2010 Feb 2013 2 years 10 months","duration_short":"2 years 10 months","end_date":"Feb 2013","start_date":"May 2010","subtitle":"Automation and Control Technology","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/automation-and-control-technology"},{"company":"Transportation Research Center Inc.","company_id":"transportation-research-center-inc.","location":"","positions":[{"description":"As a Research Engineer I am the lead coordinator for a given project. I have spent the last 3 years working on Lane Departure Warning and Lane Keeping projects, developing test procedures. In doing this I would schedule and coordinate test surface resources, equipment and personnel to accomplish the completion of the test matrix. Impromptu writings and presentation would be required throughout the project and a technical report written upon completion.","duration":"Mar 2001 May 2010 9 years 3 months","duration_short":"9 years 3 months","end_date":"May 2010","start_date":"Mar 2001","subtitle":"Transportation Research Center Inc.","title":"Research Engineer"}],"url":"https://www.linkedin.com/company/transportation-research-center-inc."},{"company":"Dynalab Inc.","company_id":"dynalab-inc.","location":"","positions":[{"description":"As an Application Engineer and Sr. Technician my daily responsibilities were wide and varied. I performed all repair on RMA (return merchandise authorizations) units supporting multi-national sales. I wrote custom programs upon customer request to aid in the use of test equipment. I also worked with the lead engineer in developing prototypes, test fixtures and product development. While there I wrote a troubleshooting guide to be used by technicians so that repair work did not require and engineering degree. This was a great company, a smaller company that was half contract manufacturing and half test equipment. I learned Spanish while employed there since much of the wire harness industry is in Mexico.","duration":"Nov 1998 Mar 2001 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2001","start_date":"Nov 1998","subtitle":"Dynalab Inc.","title":"Application Engineer and Sr Technician"}],"url":"https://www.linkedin.com/company/dynalab-inc."},{"company":"Tracewell Systems","company_id":"tracewell-systems","location":"Westerville, Ohio, United States","positions":[{"description":"I enjoyed working at this family owned company that built industrial PC\'s in a variety of architecture. When I left there was working end of line QA for the circuit board manufacturing side. I enjoyed working here.I started out assembling VME, PXI, cPCI and other industrial architecture PC\'s. As I progressed through my DeVry school work my job grew as well.","duration":"Mar 1997 Nov 1998 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 1998","start_date":"Mar 1997","subtitle":"Tracewell Systems","title":"Engineering Technicain"}],"url":"https://www.linkedin.com/company/tracewell-systems"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"I was stationed at Edwards AFB from July 1991 to July 1995. At Edwards AFB I worked as a weapons load team member in a missile procurement project. It was while working with government contractors that I was inspired to get out of the military and attend college. Many of the engineers I worked with were DeVry graduates, so I exited the Air Force from there and enrolled at DeVry University in Columbus, Ohio.I was stationed at Osan AB South Korea from July 1990 to July 1991.While at Osan I performed as a weapons load team leader on F-16 aircraft. At that time the newest F16\'s were block 30 aircraft and they came to Osan from the factory in Texas. We tore down each jet delivered and performed complete inspections of the all related weapon equipment and tested weapons systems using ATE. This was done while performing operational readiness inspections for most of the time that I was there. This was the time frame of the first Desert Shield Desert Storm and the US and South Korean\'s were on-guard against the North Korean\'s. It was a fun year. I have never worked so hard in my life, the year went by very fast.I was stationed at Castle AFB from January 1986 to July 1990.While at Castle AFB it was my honor to perform as a weapons load team member on B52G aircraft. I became the go-to troubleshooter when ATE did not reveal system faults. I was also the weapons load crew team leader for (the last) Giant Sword Competition in 1989. Giant Sword was a SAC (Strategic Air Command) wide bomb loading competition.I was stationed at Lowry AFB from August 1985 to January 1986.This is where I attended technical school for becoming a B52 weapons technician. Much of the curriculum was electronics which I enjoyed very much. I graduated with honors. I perform well when challenged and I remember the instructor challenging me on the first day of class, I wrote in my notes \\"get it\\" and followed through.","duration":"Jul 1985 Jul 1995 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jul 1995","start_date":"Jul 1985","subtitle":"United States Air Force","title":"Staff Sergeant"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["“Bob showed great initiative in taking on projects. If a test fixture or test program were needed, he would construct it without requiring constant supervision. Bob was a pleasure to work with.”","“I enjoyed working with Rob and respected his grasp of electromechanical applications and controls. His enthusiasm and desire to continually improve products, automate testing and grow his professional knowledge made Rob a great guy to work with.”"]'] User: ['Travis Zahner', 'Specialties: Team management, Union Management, Demand Flow Technology, Lean Manufacturing,inventory management,internal audit, ISO 9001:2000, layout design, Kanban, leadership, materials management, AutoCad, Microsoft office, MRP, six sigma, strategic planning, supply chain, verbal communication, written communication,', 'Plant manager', 'Easton Technical Products', '[{"company":"Easton Technical Products","company_id":null,"location":"Lafayette, Indiana Area","positions":[{"description":"","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Easton Technical Products","title":"Managing Director"}],"url":""},{"company":"Mueller Water Products","company_id":"mueller-water-products","location":"","positions":[{"description":"Directly responsible for the preparation, execution, and sustainment of Kaizen events, including cell flow, single minute exchange of die, material and information flow, standard work, leader standard work, safety, and 5s.Train all levels of the organization in Lean principles and applications.Develop, implement, and improve process instructions and standard work templates.Coordinate efforts with Engineering, Production and Quality to investigate process and quality issues, incorporating the appropriate tools as required (CARs, 5 Why’s, Kaizen, DMAIC A3, etc.).Developed plant capacity model to aid in justification of staffing levels as well as new equipment purchases.Track, measure, and report progress on improvements using standard, established Key Performance Indicators.Oversee SQDC, 5S, Hr x Hr boards for compliance to standards.Responsible for updating and maintaining the Kanban process.","duration":"Aug 2013 Sep 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2015","start_date":"Aug 2013","subtitle":"Mueller Water Products","title":"Operational Excellence Leader"}],"url":"https://www.linkedin.com/company/mueller-water-products"},{"company":"Oshkosh Corporation","company_id":"oshkosh-corporation","location":null,"positions":[{"description":"Directly responsible for 2 departments across 3 shifts. Including 3 direct reports and 125 hourly employees. Indirectly responsible for 10 departments on 2nd and 3rd shift. This includes 7 salary employees and over 200 hourly employees. Top management representative on site during 2nd and 3rd shift operations. Conduct weekly Business Unit meeting attended by Union leaders and management staff. Responsible for medium to long term planning, manning, and production of my core departments. Responsible for resolving Step “B” grievances and participating in suspension meetings for off-shift employees.","duration":"Oct 2011 Sep 2013 2 years","duration_short":"2 years","end_date":"Sep 2013","start_date":"Oct 2011","subtitle":"Oshkosh Corporation","title":"Area Manager"},{"description":"","duration":"Jan 2010 May 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2012","start_date":"Jan 2010","subtitle":"Oshkosh Corporation","title":"Team Coordinator II"}],"url":"https://www.linkedin.com/company/oshkosh-corporation"},{"company":"Code 3","company_id":null,"location":"","positions":[{"description":"Code 3 manufactures Public Safety Equipment and distributes domestically and internationally. * Managed workload, materials, and capacity in order to meet customer and business requirements. * Led department through a supply chain alteration where the company went from a traditional MRP system with 0% Kanban to 42% saving over 500 thousand dollars in inventory reductions. * Utilized Six Sigma knowledge as a team member for a Black Belt project which focused on increasing productivity while operating under current capacity constraints. * Utilized DFT and Lean manufacturing by designing and implementing new production floor layout. * Responsible for the training, evaluation, counseling, as well as the acquisition and termination of hourly employees. * Resolved production issues by communicating with quality, engineering, purchasing, customer service, and external customers. * Lead auditor for 9 ISO 9001 internal audits. * Implemented electronic production boards along with the Mini-Company and Glass Wall Management systems. * Participated in strategic planning using SWOT analysis and other hybrid models. * Trained in Demand Flow Technology at the","duration":"May 2007 Oct 2009 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2009","start_date":"May 2007","subtitle":"Code 3","title":"Supervisor"}],"url":""},{"company":"Tower Rock Stone","company_id":null,"location":"","positions":[{"description":"Tower rock is an aggregate producing surface mine with over 200 Union employees. Tower rock is an aggregate producing surface mine with over 200 Union employees.","duration":"May 2003 May 2007 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2007","start_date":"May 2003","subtitle":"Tower Rock Stone","title":"Haul Truck Driver"}],"url":""}]', '["Ray Scott “Travis did an outstanding job of managing his work group at Code 3. They improved productivity and output under his leadership. Travis implemented Lean and visual management techniques which led to better morale and a cleaner, more efficient work area. Personally, Travis treats everyone with respect, is focused, and goal oriented. I can recommend him without reservation.”","Cathy Schotte “We recruited Travis directly from college. This was a brand new concept for us; and we were unsure if a new grad could keep up. Travis so exceeded our expectations! After just one year in the supervisory role, we increased his responsibilities by giving him an additional line to manage, which also increased the number of employees; he went from managing 15 employees to 40 (this was also a very diverse group). Travis brought a fresh perspective to our company: he motivated his team to build a quality product and on time; he looked for new ways to get things done; he recognized his teams\' individual accomplishments; and, was well respected by all levels of the organization. I highly recommend Travis. He will bring integrity, leadership knowledge, and a fresh perspective. During my 20 years in Human Resources, I can honestly say that hiring Travis has been one of my successes. Sincerely, Cathy Schotte, SPHR Director of Human Resources”"]']### Assistant: The agent's job is to provide technical support for industrial control systems. Today, the agent is reaching out to the user because they need assistance in optimizing their manufacturing processes using Lean and Six Sigma methodologies.
### Human: Agent: ['Barbara Cerf', "Marketing, social media, content, communications ...from strategy through implementation. If you have a marketing or social media project, we'll make it happen.Whether you are starting up a business or a large corporation, we know how to navigate through new technology, research markets and hone in on what has to be done. We're strong on strategy and great on implementation: working across divisions or integrating a multi-level program. Innovative ideas to your problems teaming up with great writer, photography, digital and content media specialists to bring creative ideas to old and new spaces . From brand development to special events * Complete Social media programs--Twitter, Facebook, Tumblr, Pinterest, Instagram, Vine, etc. * Content Development, * Podcasts,Book and Media Tours, Public Relations,Blogging Videos --turnkey operation or we'll write the script, product it and find the right places to play it. We turn your headaches into happy faces without having to use emoticons! I counsel large and small companies on marketing to women and with women who want to be successful. PBandJC.com—Quick Bites Consulting, where we feed you new ideas. For more information on how we can help you address women’s issues, personal coaching needs, or marketing to women (including the latest trends in social media), contact us at 914-325-6534 or bscerf@pbandjc.com We've worked with Women's Day on experiential marketing, * Created award winning web sites for New York Life; implemented global programs including directing IBM 1996 Olympic Games marketing program Launched global thought leadership program for Pitney Bowes Created an IBM worldwide web community and Web Executive Council to market IBM worldwide online as one brandDeveloped a temporary organization in Brazil to sponsor Customer and Business Partner Forum launching the new digital economy in Latin America Specialize in marketing to women and teaching women how to market themselves.", 'CEO, PB and J Consulting', 'PB and J Consulting', '[{"company":"PB and J Consulting","company_id":"pb-and-j-consulting","industry":"Marketing and Advertising","location":"Ossining, New York","positions":[{"description":"Executive Leadership Coach, Trainer and Talent DevelopmentCorporate Advisor for Marketing to, for and with WomenMarketing Advisor for Large and Small CompaniesSpecialize in marketing and teaching women how to market themselves.Learn to live outside your comfort zone.• Get unstuck, particularly during transitions• Network successfully, and find the right people• Recognize your own value and create your personal brand.You’ll advance in your career by being visible (so what if you’re the only woman in the room, you shouldn’t be the one taking notes!) Attract opportunity and advance to the next level of your career With your new found self-esteem you’ll… • Speak confidently, clearly, and persuasively • Be ready to convince people about your ideas• Develop new ideas for others and help them to succeed• Negotiate for success, both for yourself and your team Innovative ideas to your problems teaming up with great writer , photography, digital and content media specialists to bring creative ideas to old and new spaces .* From brand development to special events* Complete Social media programs--Twitter, Facebook, Tumblr, Pinterest, Instagram, Vine, etc. * Developing Sponsorship Programs* Content Development, * Podcasts,Book and Media Tours, Public Relations,BloggingVideos --turnkey operation or we\'ll write the script, product it and find the right places to play it.*PhotographyWe turn your headaches into happy faces without having to use emoticons!I counsel corporations on marketing to women and with women. I work with women in corporations and entrepreneurs who want to be successful, and am currently writing my first book. With my son, the writer, we started PBandJC.com—Quick Bites Agency, where we feed you new ideas. For more information on how we can help you address women’s issues, personal coaching needs, or marketing to women (including the latest trends in social media), contact us at 914-325-6534 or bscerf@pbandjc.com","duration":"Jun 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Jun 2014","subtitle":"PB and J Consulting","title":"CEO and Managing Director"}],"url":"https://www.linkedin.com/company/pb-and-j-consulting"},{"company":"New York Life","company_id":"newyorklife","location":"","positions":[{"description":"Creative marketing executive developing strategies and programs to recruit women to New York Life; nurture and coach women into management positions; and increase the sales to women by men and women through financial literacy programs and other channels including social networking, seminar development, training, etc. Creative marketing executive developing strategies and programs to recruit women to New York Life; nurture and coach women into management positions; and increase the sales to women by men and women through financial literacy programs and other channels including social networking, seminar development, training, etc.","duration":"Apr 2006 Jun 2014 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jun 2014","start_date":"Apr 2006","subtitle":"New York Life","title":"Corp VP, Women\'s Market"}],"url":"https://www.linkedin.com/company/newyorklife"},{"company":"Pitney Bowes","company_id":"pitney-bowes","location":"","positions":[{"description":"Conceived PB thought leadership program and extended it into Europe and Canada with strategic events tailored to c-suite executives; Created a targeted marketing program for top customers and reached them through innovative direct marketing, telemarketing, events, and public relations garnering \x93Superb\x94 ratings and bringing together heads of corporations reinforcing the brand; Directed Account Management strategy focused on Enterprise Customer and series of Leadership Workshops training senior sales executives how to develop relationships and do consultative selling to the senior executive market Conceived and implemented Business Performance Model and metrics dashboard to successfully evaluate growth of customer business and forecast revenue, profitability, share of wallet and share of mind through market research and other strategic tools;Established training and leadership programs to motivate complex matrixed sales teams to achieve sales and relationship development objectives.","duration":"Mar 2003 May 2005 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2005","start_date":"Mar 2003","subtitle":"Pitney Bowes","title":"Director of Enterprise Marketing"}],"url":"https://www.linkedin.com/company/pitney-bowes"},{"company":"iSolve.com","company_id":"isolve","location":"","positions":[{"description":"\x95Co-founded company that delivered solutions for B2B by identifying and trading excess assets. Developed marketing and branding strategy, created marketing performance analyses and business results; and launched successful integrated TV campaign to quickly build an image and customer base; Conceived and designed the web site, focusing on an easy user experience, rated Excellent by Inc. Magazine; Developed a spectrum of integrated marketing programs that significantly enhanced Web traffic and lead generation (interactive, affiliate marketing, direct marketing, advertising, public relations, events, customized collateral)\x95 Spearheaded an events program that built brand awareness including bringing in new business partners, developing positive press coverage and post show lead generation programs and extended marketplace through partner and affiliate marketing programs\x95 Guided business development and forged relationships with AIG, Thomas Register, Priceline, Intertek.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"iSolve.com","title":"CMO"}],"url":"https://www.linkedin.com/company/isolve"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"Marketing and communications consultant for a variety of companies including a real estate agency, non-profit organization and retail manufacturing company.","duration":"May 1989 Nov 1999 10 years 7 months","duration_short":"10 years 7 months","end_date":"Nov 1999","start_date":"May 1989","subtitle":"IBM","title":"Director of Marketing, ibm.com"},{"description":"11 year career marked by increasing responsibility, diversified experience and consistently high performance: Director of Marketing, ibm.com. Developed marketing strategy.Created worldwide sales and consulting center and drove global marketing program to showcase IBM\x92s e-business transformation. Developed sales enablement web strategy. IBM Internet Programs and Marketing Communications, created new department in $30 billion division to direct emerging Internet activities with standards, policies and guidelines for web sites and business transactions. Directed sales incentive and corporate communications programs.Marketing Director, IBM Olympic Marketing Program, Leveraged IBM\'s technology for the Olympic Games including building Executive Briefing Center, hosting program and on-site customer and executive communications. Sponsored IBM Van touring with Olympic Torch. Developed first Latin American Forum for companies introducing ebusiness. with events attended by 5,000.","duration":"May 1989 Oct 1999 10 years 6 months","duration_short":"10 years 6 months","end_date":"Oct 1999","start_date":"May 1989","subtitle":"IBM","title":"Director of Marketing, ibm.com"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"IBM US","company_id":null,"location":"","positions":[{"description":"Directed marketing of ibm through its website ibm.com in 179 countries working with divisions, products and markets. Directed marketing of ibm through its website ibm.com in 179 countries working with divisions, products and markets.","duration":"1989 1999 10 years","duration_short":"10 years","end_date":"1999","start_date":"1989","subtitle":"IBM US","title":"Director of Marketing, ibm.com and others"}],"url":""}]', '["“Barbara is extremely creative, strategic and persistent. Quite a combination! There is just no stopping her! Barbara is also a visionary always pushing ideas to the next level. I highly recommend Barbara Cerf!”","“I have the privilege of working with Barbara in the Women\'s Market at New York Life. Barbara is very detail oriented and passionate about bringing women together for a common goal of \\"success.\\" She has extensive knowledge of the demographics of Professional Women and does a great job communicating this.”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to provide marketing and social media consulting services. Today, the user is reaching out to the agent because they need assistance with developing a social media strategy for their new bridal boutique.
### Human: Agent: ['Eric Pearson', "At TechnaPrint, we're passionate about helping folks grow their organizations. We do this through the production of quality offset and digital printing and ancillary services. From 6-color offset to VDP PURL campaigns, we've got the necessary tools to help your organization grow and prosper! Specialties: Variable data print production. Sales and marketing.", 'President/C.E.O.', 'TechnaPrint, Inc.', '[{"company":"TechnaPrint, Inc.","company_id":null,"location":"","positions":[{"description":"In charge of strategic planning, finance and marketing for our company. I\'m also the go-to person for computer networking issues owing to prior work experience. In charge of strategic planning, finance and marketing for our company. I\'m also the go-to person for computer networking issues owing to prior work experience.","duration":"Jan 1990 - Present 32 years","duration_short":"32 years","end_date":"Present","start_date":"Jan 1990","subtitle":"TechnaPrint, Inc.","title":"President/C.E.O."}],"url":""},{"company":"Learning Services","company_id":null,"location":"","positions":[{"description":"LS was a large purveyor of software to the K-12 market. They\'ve gone through several ownership changes since I was there, but at one point we had 75 employees and sales in excess of $7mm. LS was a large purveyor of software to the K-12 market. They\'ve gone through several ownership changes since I was there, but at one point we had 75 employees and sales in excess of $7mm.","duration":"Jun 1987 Dec 1989 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 1989","start_date":"Jun 1987","subtitle":"Learning Services","title":"Marketing Specialist"}],"url":""},{"company":"Bering Strait School District","company_id":null,"location":"","positions":[{"description":"In charge of instructional computing support for the district. Ran the software media library that supported our 16 schools. Set up standardized software libraries in each of our schools. In charge of instructional computing support for the district. Ran the software media library that supported our 16 schools. Set up standardized software libraries in each of our schools.","duration":"Aug 1985 May 1987 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 1987","start_date":"Aug 1985","subtitle":"Bering Strait School District","title":"Technology Coordinator"}],"url":""}]', '["Scott McAlexander “I would have selected all attributes but it limited me to three. Techaprint is a very professional organization with solid core values.”","Jessyca Lewis, MBA “I love working with Eric, Teresa, and Michelle at Technaprint! They helped me set up a national website for over 52 accounts! They are talented, professional, and send out quality work! They are my favorites in town and I will send them work whenever I can! It is also nice to connect on Linkedin!”"]'] User: ['Gabriella Masse (Gilmartin)', 'ALKU is a specialized consulting services firm focused on deploying highly skilled consulting resources in the areas of ERP, HCIT, Life Sciences, and Government Programs. Website www.alku.com Blog www.alku.com/resources/alkummunity Social Media @LifeAtALKU', 'Senior Billing Coordinator at ALKU', 'ALKU', '[{"company":"ALKU","company_id":"lifeatalku","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Aug 2019","subtitle":"ALKU","title":"Senior Billing Coordinator"},{"description":"As the Billing Administrator, I am responsible for effectively generating invoices, specializing in Government Invoicing. I act as the direct liaison to all account managers, and allow for more direct attention to client and invoice accuracy, which enables the company to improve the state of overall accounts receivable and billing accuracy.","duration":"Jan 2017 Aug 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2019","start_date":"Jan 2017","subtitle":"ALKU","title":"Billing Administrator"}],"url":"https://www.linkedin.com/company/lifeatalku"},{"company":"Eliassen Group","company_id":"eliassen-group","location":"Wakefield, MA","positions":[{"description":"Eliassen Group has been driving the success of our clients, consultants, and employees within Technology Staffing and Consulting Services since 1989. For over 25 years, we have been at the forefront of innovation by uniting talented people and quality solutions within successful companies to help them attain their business objectives. Our solution oriented approach to understanding your needs ensures that we identify and represent the best possible talent available in the market, personally selected and matched to your requirements by our highly-tenured, extraordinarily capable recruiting team. Our consulting divisions include expertise focused on Agile, Big Data, Biometrics & Data Solutions, Creative Services, Government Services, Life Sciences and Workforce Management. Eliassen Group is privately held and headquartered in Wakefield, MA.","duration":"Feb 2016 Dec 2016 11 months","duration_short":"11 months","end_date":"Dec 2016","start_date":"Feb 2016","subtitle":"Eliassen Group","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/eliassen-group"},{"company":"Enterprise Rent-A-Car","company_id":"enterprise-rent-a-car","location":"Auburn, MA","positions":[{"description":"-Managed daily operations including customer service, reservation management, car flow, forecasting, rate management, inside sales, accounts receivables, and underwriting-Coached inside sales team-Awarded \\"Top Gun\\" achievement for best sales in region -Managed daily operations including customer service, reservation management, car flow, forecasting, rate management, inside sales, accounts receivables, and underwriting-Coached inside sales team-Awarded \\"Top Gun\\" achievement for best sales in region","duration":"Jun 2014 Jan 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2016","start_date":"Jun 2014","subtitle":"Enterprise Rent-A-Car","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/enterprise-rent-a-car"},{"company":"Hershey Entertainment & Resorts","company_id":"hershey-entertainment-&-resorts","location":"Hershey, PA","positions":[{"description":"•Forecasted and ordered what was needed based off of headcounts for hotel (coffee shop located inside hotel)•Created schedules and supervised crew of six per shift helping to run coffee shop •Forecasted and ordered what was needed based off of headcounts for hotel (coffee shop located inside hotel)•Created schedules and supervised crew of six per shift helping to run coffee shop","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Hershey Entertainment & Resorts","title":"Management Intern at Cocoa Beanery-Hershey Lodge"}],"url":"https://www.linkedin.com/company/hershey-entertainment-&-resorts"},{"company":"James Madison University","company_id":"james-madison-university","location":"Harrisonburg, VA","positions":[{"description":"•Assisted in putting on approximately 30 events held at James Madison’s campus as well as offsite locations such as BB&T bank•Put on events serving up to 250 guests •Assisted in putting on approximately 30 events held at James Madison’s campus as well as offsite locations such as BB&T bank•Put on events serving up to 250 guests","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"James Madison University","title":"Catering Assistant at Special Events Catering"}],"url":"https://www.linkedin.com/company/james-madison-university"},{"company":"Stop & Shop","company_id":"stopandshop","location":"Westborough, MA","positions":[{"description":"•Held positions: bagger, cashier, self-checkout clerk, florist clerk, and bakeshop clerk•Trained newer employees in said positions for the duration of my years there•Joined employee union- United Food and Commercial Workers Union •Held positions: bagger, cashier, self-checkout clerk, florist clerk, and bakeshop clerk•Trained newer employees in said positions for the duration of my years there•Joined employee union- United Food and Commercial Workers Union","duration":"Mar 2008 Aug 2011 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2011","start_date":"Mar 2008","subtitle":"Stop & Shop","title":"Cashier"}],"url":"https://www.linkedin.com/company/stopandshop"}]', '["Marki Goodnature “Gabby was an exceptional Supervisor at my event. She was organized and delegated tasks to employees efficiently and accurately. I trusted Gabby to execute tasks during employee check-in, set-up, during the event, and clean-up. She was available and willing to be flexible with any changes I made to the event. She fully exceeded my expectations as a supervisor.”","Stephanie Rawlings “Gabby was a big help on Friday night before our event. She did a lot of ironing, which isn\'t always the best job. But she was willing to do it and brought a fun energy to the room that kept people calm and happy during set up of the dining room.”"]']### Assistant: The agent's job is to provide quality offset and digital printing services, and today the user is reaching out to the agent because they need assistance with deploying highly skilled consulting resources for their specialized consulting services firm.
### Human: Agent: ['Brad Richards', 'Results-driven professional with extensive background in Federal and Channel sales with a proven track record of exceeding revenue goals. Leads and manages sales teams selling to public sector customers utilizing relationships with key customers, partners and system integrators.', 'Customer Success Leader - Helping Federal customers meet their mission requirements.', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Computer Software","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Oct 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Oct 2021","subtitle":"ServiceNow","title":"Federal Sales Executive"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"Duncan & Company Realty","company_id":null,"location":"Colorado, United States","positions":[{"description":"My family and I moved to Colorado 4 years ago and haven\'t looked back. I\'d love to help find your perfect home to enjoy everything Colorado has to offer! My family and I moved to Colorado 4 years ago and haven\'t looked back. I\'d love to help find your perfect home to enjoy everything Colorado has to offer!","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Duncan & Company Realty","title":"Licensed Real Estate Agent"}],"url":""},{"company":"Evergreen Fire/Rescue","company_id":"evergreen-fire-rescue-colorado","location":"Evergreen, Colorado","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Evergreen Fire/Rescue","title":"Volunteer fire fighter"}],"url":"https://www.linkedin.com/company/evergreen-fire-rescue-colorado"}]', '["Jonathan Garbarino “Brad is a results driven detail oriented professional. Brad has an innate ability to evaluate customer\'s environment and determine which solutions will best enhance their mission success. It was a pleasure working with Brad and i believe that he would be an asset to any organization.”","Lauren Stauffer “I had the distinct pleasure of working for Brad Richards at immixGroup. Brad is a strong leader, and helped to develop me into the sales professional I am today. Brad has strong knowledge of the Federal Channel, and was key to the success of our account at immixGroup. Brad not only is an amazing leader, but he is an exceptional mentor and business manager. Any company would be privileged to have Brad representing them.”"]'] User: ['bruce rougeau', 'Veteran technical consultant with more than 26 years of experience. A recognized industry expert featured at over 20 conferences. A published Thin-Client Computing and E-Learning pioneer, Microsoft Infrastructure Engineer, Infrastructure Team Lead, and Data Center Manager. Known for lending wisdom, experience, leadership, and tenacity to challenges of any type and scope.', 'Founder at The IT Doctor', 'The IT Doctor', '[{"company":"The IT Doctor","company_id":null,"location":"Plano Texas","positions":[{"description":"After spending 26 years with EDS/HP, I took advantage of the early retirement and launched a new company \\"The IT Doctor\\" which has my best interest at the forefront of each and every decision. I have a new lease on life with my eyes wide open..The IT Doctor has three main focused areas: Infrastructure Consulting for small/medium sized companies, Corporate Consulting, and Training.","duration":"Sep 2012 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Sep 2012","subtitle":"The IT Doctor","title":"Founder"}],"url":""},{"company":"Tenet Healthcare","company_id":"tenet-healthcare","location":"","positions":[{"description":"","duration":"2013 Apr 2020 7 years","duration_short":"7 years","end_date":"Apr 2020","start_date":"2013","subtitle":"Tenet Healthcare","title":"Project Manager"}],"url":"https://www.linkedin.com/company/tenet-healthcare"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"• Speaker at Tech ED Amsterdam, Windows 2000 Expo and more than 20 TechMentor conferences • Author of “Processing at the Speed of Thin”, an article on Thin-Client Computing published in MCP Magazine• Lead server team to provide excellent service which resulted in Fujitsu extending their contract and doubling the number of HP supported servers.• Architected ESX virtual infrastructure including cost justification, which lead to the implementation of this solution reducing client cost by over 70%• Integrated operations staff for ITG and Engineering for Fujitsu, resulting in leveraging of resources and streamlining processes.• Designed and implemented Active Directory for North America for Fujitsu• Invented, designed and implemented a Virtual Classroom Environment for EDS, now an industry standard• Implemented Citrix Thin-Client Computing for a major Unix-only vendor• Led and taught Microsoft Certified Systems Engineer Boot Camp, which certified over 150 EDS MCSE candidates","duration":"Jul 1986 Aug 2012 26 years 2 months","duration_short":"26 years 2 months","end_date":"Aug 2012","start_date":"Jul 1986","subtitle":"HP Enterprise Services","title":"Consultant"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"HP (Fujitsu Account)","company_id":null,"location":"Richardson, Texas","positions":[{"description":"Responsible for leading a team providing backups, Unix servers, Windows servers, Active Directory, networking services, monitoring, antivirus, patching, SAN, NAS and datacenter management services• Doubled server count and reduced client services costs by approximately 50%• Migrated client from physical servers to a Virtual Server Infrastructure, reducing server infrastructure costs by over 70%• Transitioned printing, DHCP, WINS, and SAP printing to a Microsoft cluster to provide a highly-available environment driven by manufacturing requirements• Implemented Remote Desktop Farm using Windows 2008 R2 to provide engineering users access to Windows-only office support tools, and to provide landing servers for remote users• Implemented Citrix XenApp 6.0 and 6.5 farms to support remote engineers• Led design and implementation of USA Corporate Active Directory to consolidate over 15 companies• As Datacenter Manager, coordinated and supervised the replacement of all PDUs and the rewiring of the entire datacenter and migrating to a standard cabinet enclosure equipped with IP-managed KVMs and Power, making the datacenter an executive showcase","duration":"2004 2012 8 years","duration_short":"8 years","end_date":"2012","start_date":"2004","subtitle":"HP (Fujitsu Account)","title":"Team Lead, Consultant, Datacenter Manager"}],"url":""},{"company":"Fujitsu","company_id":"fujitsu","location":"","positions":[{"description":"","duration":"2004 2012 8 years","duration_short":"8 years","end_date":"2012","start_date":"2004","subtitle":"Fujitsu","title":"Server Team Lead"}],"url":"https://www.linkedin.com/company/fujitsu"},{"company":"Techmentor","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2012 12 years","duration_short":"12 years","end_date":"2012","start_date":"2000","subtitle":"Techmentor","title":"Conference Speaker"}],"url":""},{"company":"EDS (Office of the CIO)","company_id":null,"location":"Plano Texas","positions":[{"description":"– Office of Architecture 2001-2004As system architect, was responsible for assessing and implementing corporate systems• Implemented Unisys ES 7000 for Corporate Dashboard, utilizing 32 processors for data analysis• Analyzed Microsoft Project Server by performing a benchmark in Redmond to simulate a load of over 100,000 users• Pioneered Server virtualization, providing a development environment for internal application development","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"EDS (Office of the CIO)","title":"Systems Architect"}],"url":""},{"company":"EDS (Technical Development)","company_id":null,"location":"Plano Texas","positions":[{"description":"• Invented, designed and implemented a Virtual Classroom Environment for EDS, now an industry standard• Led and taught Microsoft Certified Systems Engineer Boot Camp, which certified over 150 EDS MCSE candidates• Taught MCSE curriculum for Windows 3.51, 4.0, Windows 2000 and Visual Basic• Taught Object-Oriented Development to EDS Consultants","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"EDS (Technical Development)","title":"Instructor"}],"url":""},{"company":"EDS/Harvard Community Health Plan (Inter-Practice Systems)","company_id":null,"location":"","positions":[{"description":"Led/coordinated the development of an Automated Medical Record System through all phases of the System Life Cycle (Business Definition, Analysis, Design, Development, Implementation, Production Support) for Harvard Community Health Plan• Selected development tools for NPT Screen environment and trained staff on their use• Introduced Windows Server as a replacement for OS2 and made Microsoft server the standard server for Windows, Mac, and Novel clients• Developed GUI environment on Macintosh using Smalltalk development environment• Established build environment and version manage process• Implemented Automated Medical Record systems at three sites• Implemented Wyse Windows Terminals utilizing Thin Client Computing in over 100 doctor offices• Led development in conversion from Macintosh Smalltalk to Windows 32bit environment using C++ • Supported sales efforts by creating cost models, estimates, technical designs and giving presentations, which led to deals with the OU College of Medicine and Harvard Community Health Plan","duration":"1988 1996 8 years","duration_short":"8 years","end_date":"1996","start_date":"1988","subtitle":"EDS/Harvard Community Health Plan (Inter-Practice Systems)","title":"Systems Engineer"}],"url":""},{"company":"EDS HealthCare","company_id":null,"location":"Plano Texas","positions":[{"description":"• Enabled the synchronization of data between PC Project Management and Mainframe Project Management tools• Managed Amdahl Aspen Development environment that provided rich iterative development tools to Mainframe developers• Developed systems changes for the Nationwide Mutual Insurance Company Medicare account using Mainframe Cobol and ALC• Reduced monthly disk storage expense by 25% by dynamically modifying JCL jobs in the middle of month-end processing","duration":"1986 1988 2 years","duration_short":"2 years","end_date":"1988","start_date":"1986","subtitle":"EDS HealthCare","title":"System Engineer"}],"url":""}]', '["“I had the pleasure of working with Bruce for many years. There are very few individuals that have the technical expertise and the integrity Bruce has. ”","“Bruce is focused and dedicated. I\'ve worked with him and I\'ve worked for him and have the experience to say there are fewer people in the industry that can match is tenacity and effort.”"]']### Assistant: The agent's job is to provide infrastructure consulting for small/medium sized companies, corporate consulting, and training, and today the user is reaching out to the agent because they need assistance in finding their perfect home in Colorado.
### Human: Agent: ['Amanda Waite', 'Specialties: Branding and identity Graphic Design Digital Photography Digital Video Color Correction (Adobe Photoshop) Illustration (Adobe Illustrator) Prepress Technical', 'Graphic Designer / Amanda Leigh Photo & Design', 'Cooper Brothers Trucking', '[{"company":"Cooper Brothers Trucking","company_id":"cooper-brothers-trucking","location":"Akron, Ohio","positions":[{"description":"Corporate identity for Cooper Brother\'s Trucking (including logo, business cards, informational packet and 8-page booklet, etc.), 2009 - present. Corporate identity for Cooper Brother\'s Trucking (including logo, business cards, informational packet and 8-page booklet, etc.), 2009 - present.","duration":"Mar 2009 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Mar 2009","subtitle":"Cooper Brothers Trucking","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/cooper-brothers-trucking"},{"company":"Amanda Leigh Photography and Design","company_id":null,"location":"Sultan, WA","positions":[{"description":"I create designs that work for the working person.I design logos and advertising pieces for small businesses looking to grow.Logo styles vary from business to business - one style that works well for one business might not work well for another business. This is where I come in: I can discuss with you what may work and what may not work for your needs, and the create the perfect logo for you. I am a very well rounded artist. Though I like the \\"clean\\" style of logos, I am not afraid to get down and dirty with the \\"grunge\\" style as well.The same thinking applies to photography - I realize that people are referred to as \\"individuals\\" for a reason - everyone is different. Thus, your photographs shouldn\'t be the same as everyone else - they should be just as unique as you.I am always interested in taking on new and different projects which will help me grow as an artist as well. I love a challenge, and I\'m constantly looking for them.Services:Photography:Senior PortraitsChild PhotographyFamily PhotosMaternityNewbornsEngagements/Couples, etcWeddings:Invitations, Programs, etc.Business:Branding/Logo DesignBusiness CardsFlyersBrochuresPromotional Products, etc.Misc.:Tee-Shirt Design, etc.","duration":"Apr 2008 - Present 13 years 11 months","duration_short":"13 years 11 months","end_date":"Present","start_date":"Apr 2008","subtitle":"Amanda Leigh Photography and Design","title":"Graphic Designer and Photographer"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"Worked as sales associate specializing in the Paint, Electrical and Lawn and Garden/Seasonal Department s where I would work closely with customers - assessing their needs, answering their questions, and ultimately walking them through the steps to finish their project, however small or complex it may have been. Worked as sales associate specializing in the Paint, Electrical and Lawn and Garden/Seasonal Department s where I would work closely with customers - assessing their needs, answering their questions, and ultimately walking them through the steps to finish their project, however small or complex it may have been.","duration":"Apr 2010 May 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2013","start_date":"Apr 2010","subtitle":"The Home Depot","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Ablemark","company_id":null,"location":"Marysville, WA","positions":[{"description":"I am involved with designing and producing banners, tee shirt vinyls, signs, decals, etc, sending proofs to clients, and designing screen printed shirts as well as their website. I am involved with designing and producing banners, tee shirt vinyls, signs, decals, etc, sending proofs to clients, and designing screen printed shirts as well as their website.","duration":"Oct 2010 Nov 2010 2 months","duration_short":"2 months","end_date":"Nov 2010","start_date":"Oct 2010","subtitle":"Ablemark","title":"Graphic Designer / Production Artist"}],"url":""},{"company":"The Morning Journal News","company_id":null,"location":"","positions":[{"description":"Constantly designed and produced retail advertisements for print in the daily newspaper; this often included exporting the files and placing them in the page layouts. Daily activity would also include designing logos for local businesses with quick turnarounds, as well as graphics creation and optimization. Other projects would include layout and creation of special pages and inserted books such as the Morning Journal NASCAR Preview Book (2008 - 2010). Constantly designed and produced retail advertisements for print in the daily newspaper; this often included exporting the files and placing them in the page layouts. Daily activity would also include designing logos for local businesses with quick turnarounds, as well as graphics creation and optimization. Other projects would include layout and creation of special pages and inserted books such as the Morning Journal NASCAR Preview Book (2008 - 2010).","duration":"Aug 2006 Mar 2010 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2010","start_date":"Aug 2006","subtitle":"The Morning Journal News","title":"Graphic Designer/Production Artist"}],"url":""},{"company":"MARC USA","company_id":"marc-usa","location":"","positions":[{"description":"Worked closely with the creative department and other members of the Production Team on pro-bono advertisements, in-house work - and pre-press problem solving. Daily activities ranged from production of posters, brochures, letters, etc to be dispersed to clients to the printing and creation of mock-ups . Worked closely with the creative department and other members of the Production Team on pro-bono advertisements, in-house work - and pre-press problem solving. Daily activities ranged from production of posters, brochures, letters, etc to be dispersed to clients to the printing and creation of mock-ups .","duration":"Apr 2006 Jun 2006 3 months","duration_short":"3 months","end_date":"Jun 2006","start_date":"Apr 2006","subtitle":"MARC USA","title":"Production Intern"}],"url":"https://www.linkedin.com/company/marc-usa"},{"company":"Pittsburgh Technical Institute","company_id":"pittsburgh-technical-college","location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Pittsburgh Technical Institute","title":"student"}],"url":"https://www.linkedin.com/company/pittsburgh-technical-college"}]', '["Dan Bleichner “My wife and I have hired Amanda several times over the past year to capture the most precious moments of our growing family, and we couldn\'t be more pleased. Her work for us has ranged from the elegant and intimate nature of \\"belly\\" and newborn photos, to the fun and flirty photos of birthday parties and trips to the park. The photographs explode with life and creativity and we are just blown away every time we see the results. We highly recommend Amanda to anyone interested in preserving those in-the-moments that simply cannot be recreated in an impersonal studio environment. She is fantastic with kids and an absolute pleasure to work with!”","Annalee Cooper “Amanda has been an unbelievable resource for our company. We first hired her to help us design our logo, and she was able to provide many creative and diverse options for us, and continues to impress us with her level of professionalism and beautiful work. She is reliable, easy to work with, and truly commited to meeting all of our expectations and then some. We turn to her with all of our graphic design needs, and would recommend her to anyone!”"]'] User: ['Jessie Vetovich', 'Experienced Automotive Technician with a demonstrated history of working in the automotive industry. Skilled in Sales, Management, Brake, Business Development, and Recruiting. Strong operations professional graduated from Thomas Jefferson High School.', 'Dedication is the key to success!', 'SEROCKI EXCAVATING INC', '[{"company":"SEROCKI EXCAVATING INC","company_id":"serocki-excavating-inc","location":"Browns Valley, Minnesota, United States","positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"SEROCKI EXCAVATING INC","title":"General Laborer"}],"url":"https://www.linkedin.com/company/serocki-excavating-inc"},{"company":"Titus-Will Ford","company_id":"titus-will-ford","location":"Tacoma, Washington, United States","positions":[{"description":"","duration":"Sep 2020 Mar 2021 7 months","duration_short":"7 months","end_date":"Mar 2021","start_date":"Sep 2020","subtitle":"Titus-Will Ford","title":"Automotive Technician"}],"url":"https://www.linkedin.com/company/titus-will-ford"},{"company":"Meineke Car Care Centers, Inc.","company_id":"meineke-car-care-centers-inc.","location":"Tacoma, Washington, United States","positions":[{"description":"","duration":"Mar 2020 Aug 2020 6 months","duration_short":"6 months","end_date":"Aug 2020","start_date":"Mar 2020","subtitle":"Meineke Car Care Centers, Inc.","title":"Automotive Technician"}],"url":"https://www.linkedin.com/company/meineke-car-care-centers-inc."},{"company":"Firestone Complete Auto Care","company_id":"firestone-complete-auto-care","location":"Mcchord Afb, Washington","positions":[{"description":"Duties include but limited to;•Complete Vehicle Inspections; which consisted everything from checking fluids, suspension, brakes, alignment checks. •Was responsible and specialized in/or doing brake jobs, oil changes, alignments, suspension jobs (i.e control arms, ball joints, CV joints, axels.•Minor diagnosis procedures to determining minor problems.•Also was responsible for tire repairs and or replacements.","duration":"Oct 2018 Sep 2019 1 year","duration_short":"1 year","end_date":"Sep 2019","start_date":"Oct 2018","subtitle":"Firestone Complete Auto Care","title":"Automotive Tech (C Level)"}],"url":"https://www.linkedin.com/company/firestone-complete-auto-care"},{"company":"Pep Boys","company_id":"pep-boys","location":"Seattle, Washington","positions":[{"description":"•Was a basic level mechanic who was responsible for doing alignment checks, oil changes, tore repairs, and basic visual level vehicle inspections with fluids and brakes.","duration":"Jul 2018 Oct 2018 4 months","duration_short":"4 months","end_date":"Oct 2018","start_date":"Jul 2018","subtitle":"Pep Boys","title":"General Service Technician (GST)"}],"url":"https://www.linkedin.com/company/pep-boys"},{"company":"Amazon","company_id":"amazon","location":"Kent, Washington","positions":[{"description":"","duration":"Apr 2018 Jun 2018 3 months","duration_short":"3 months","end_date":"Jun 2018","start_date":"Apr 2018","subtitle":"Amazon","title":"Fulfillment Associate"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Box House Seattle","company_id":null,"location":"Seattle, Washington","positions":[{"description":"Prepared bars with all supplies•Adhered to state laws regarding alcoholic beverage service.•In chare of ordering needs (liquor, beer, wine, paper goods, etc.).","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Box House Seattle","title":"Lead Bar Back"}],"url":""},{"company":"Amazon","company_id":"amazon","location":"Kent, Washington","positions":[{"description":"•Coordinated with freight forwarders to expedite international shipments.•Trained staff on material handling processes to reduce shipping times.•Led warehouse improvement initiatives to advance operational efficiencies.•Adhered to all requirements and regulations for HAZMAT carriers.","duration":"Apr 2016 Jun 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2017","start_date":"Apr 2016","subtitle":"Amazon","title":"Fulfillment Associate (Tier 1)"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Cash America","company_id":"cash-america","location":"Tukwila, WA","positions":[{"description":"•Organized store merchandise racks by size, style to promote visually appealing environment.•Created and maintained an organized database to develop promotional sales.•Set up and explained new membership contracts.","duration":"Aug 2015 May 2016 10 months","duration_short":"10 months","end_date":"May 2016","start_date":"Aug 2015","subtitle":"Cash America","title":"Pawnbroker"}],"url":"https://www.linkedin.com/company/cash-america"},{"company":"Triple Play Solutions, LLC","company_id":null,"location":"Lynnwood, Washington","positions":[{"description":"•Developed sales strategies with profitable projects with a 85% success rate.•Consistently hit and exceeded sales goals by 20%.•Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy in 2007.•Planned and led training sessions.•Implemented marketing strategies which resulted in 12% growth of customer base.","duration":"Jan 2015 Apr 2015 4 months","duration_short":"4 months","end_date":"Apr 2015","start_date":"Jan 2015","subtitle":"Triple Play Solutions, LLC","title":"Area Sales Manager - WA North Markets"}],"url":""},{"company":"Connect Wireless","company_id":"connectwireless","location":"Puyallup, WA","positions":[{"description":"•Exceeded annual sales target by 25%.•Created a new online marketing strategy that resulted in 10% sales increase.•Consistently hit and exceeded sales goals by 20%.","duration":"Oct 2013 Jul 2014 10 months","duration_short":"10 months","end_date":"Jul 2014","start_date":"Oct 2013","subtitle":"Connect Wireless","title":"Retail Sales Manager"}],"url":"https://www.linkedin.com/company/connectwireless"},{"company":"Deluxe Marketing Inc","company_id":"deluxe-marketing-inc","location":"NW Puget Sound","positions":[{"description":"•Implemented marketing strategies which resulted in 12% growth.•Maanged sales commissions for sales team of 20+ reps.•Managed and assigned monthly sales quotas to over 25 regional sales managers in West Coast.","duration":"Jun 2011 Oct 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2013","start_date":"Jun 2011","subtitle":"Deluxe Marketing Inc","title":"Area Manager"}],"url":"https://www.linkedin.com/company/deluxe-marketing-inc"},{"company":"Retail Business Development","company_id":"retail-business-development","location":"Seattle, WA","positions":[{"description":"•Supervised a sales force of 4 sales associates.•Exceeded regional annual sales target by 10%.•Planned and directed staff training and performance evaluations.•Trained all incoming sales team members.","duration":"Aug 2009 Mar 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2012","start_date":"Aug 2009","subtitle":"Retail Business Development","title":"Sales & Marketing Account Manager"}],"url":"https://www.linkedin.com/company/retail-business-development"}]', '["“I was Jessie\'s direct manager at Amazon. Jessie was always a top performer and wanted to know if anyone was outperforming him so he could close the gap and be as productive as possible.”","“Jessie is a sales professional that always has a Great attitude and is ready to work! I would recommend him to any company he is a team player and is always eager to help and serve. ”"]']### Assistant: The agent's job is to provide graphic design and branding services, and today the agent is reaching out to the user because they need assistance with designing promotional materials for their automotive business.
### Human: Agent: ['Erik N.', 'Photographer and Corporate Business Analyst with 20 years experience working with various R&D centers in the ever-changing Automotive, Aerospace and Mobility Industries. Experience includes (not limited to): ● Corporate Business Process Development for Key Daily Operations ● Corporate Regulatory Compliance ● Managing Company Vehicle Leasing & Purchasing Program ● Vehicle Fleet Management (Cradle-to-Grave) ● Inventory / Document Control ● Dangerous Goods Handling ● Quality Control ● Product Development ● Purchasing & Vendor Management ● Import/Export & Domestic Logistics Planning ● Company Waste & Recycling ● Policy Development & TrainingSpecialties: Experienced in the "Toyota Way" Method of Problem Solving & Continuous Improvement, Critical Thinking, Genchi Genbutsu, Cost Savings, Inventory Management.Accomplishments:● Implementation of Zero Waste-to-Landfill Program for Toyota Technical Center\'s Gardena Office.● Co-lead for Development of Internal Vehicle Inventory Database @ Toyota Technical Center.● Implementation of Prototype Li-Ion Battery Powered Vehicle Logistics Handling Process (Toyota)●TTC President Award Nominee for Kaizen to Test Vehicle Program (Toyota 2009 and 2015).● Development and Implementation of Document Control Program (Schlobolm).', 'Automotive & Mobility by Day / Photographer by Night', 'ESN Photography', '[{"company":"ESN Photography","company_id":null,"location":"Los Angeles, California, United States","positions":[{"description":"In process of transitioning my love for photography from a personal hobby into a professional photographer for hire. Please visit instagram.com/originalesnphotography to view some of my work and message me if interested in collaborating. In process of transitioning my love for photography from a personal hobby into a professional photographer for hire. Please visit instagram.com/originalesnphotography to view some of my work and message me if interested in collaborating.","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"ESN Photography","title":"Photographer"}],"url":""},{"company":"Toyota North America","company_id":"toyota-north-america","location":null,"positions":[{"description":"PROMOTION - Continued support of Toyota North America\'s Research and Development Vehicle Fleet; focusing on program development centered around external regulations and internal best practices while linking Toyota Regional and Global Efforts . Accomplishments:•Successful Pilot Program for GPS-based Location Monitoring of Assets on path to full implementation.•Streamlining Our Development Vehicle Disposal Process to Gain Efficiency While Reducing Administrative Cost. •Participation in SAE\'s A World In Motion program with 186th Street School to promote STEM education.","duration":"Jan 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Toyota North America","title":"Test Vehicle Compliance Analyst for NA R&D"},{"description":"PROMOTION - Responsible for Overseeing Total Asset Management of R&D Test Fleet of Vehicles for all of our Toyota Technical Center US Campuses.●Performing On-going Review of Fleet Management-Related Business Processes for GAP Analysis.●Project Leader for Asset Inventory Activities and Kaizen Improvement Projects for Toyota US-based R&D Vehicle Fleet.ACCOMPLISHED: Reformation of Vehicle Asset Inventory Procedures to Reach Internal Targets and Cost Reduction through manpower savings.","duration":"Jun 2014 Dec 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2016","start_date":"Jun 2014","subtitle":"Toyota North America","title":"TEMA Test Vehicle Admin"},{"description":"INCREASED SCOPE: Oversee Operations for Supporting R&D Activities at our California-based locations.●Manage Multiple Vehicle Fleets (Avg. 500 units) based in California - requires:●Supporting Corporate Regulatory Compliance (State and Federal)●Internal Training & Process Development●Complex Problem Solving (TBP, PCDA, JKK...)●Data Management (Electronic media and paper)●Web Design (Webmaster for Company\'s Fleet Management Intranet Site)●Vehicle Acquisition & Disposal ●Domestic Shipping/Receiving●Dangerous Goods Handling (49CFR, IATA & IMDG w/ Zero Incidents)●Import/Export Logistics (Canada, Japan...)●Event Planning/Scheduling●Vehicle Evaluation/Benchmark●Vendor Relations●Administer Automotive Waste & Recycling Program●Special ProjectsACCOMPLISHMENTS INCLUDE:Fast Tracking Zero-Waste To Landfill Program for our Gardena Operations, Logistics Lead for International R&D Testing.","duration":"Apr 2009 May 2014 5 years 2 months","duration_short":"5 years 2 months","end_date":"May 2014","start_date":"Apr 2009","subtitle":"Toyota North America","title":"TEMA Technical Administration"},{"description":"INCREASED SCOPE: Expanded scope now also includes Test Vehicle Acquistions and Disposals, Developing Policy and Guidelines, Spearheading Database and Website Development, and Co-managing support staff.ACCOMPLISHMENTS INCLUDE: Project Lead for Development & Implementation of new Fleet Inventory Database .","duration":"Apr 2007 Mar 2009 2 years","duration_short":"2 years","end_date":"Mar 2009","start_date":"Apr 2007","subtitle":"Toyota North America","title":"TEMA Corporate Services"},{"description":"DIRECT HIRE: Oversee Fleet Management for all CA based Test Vehicles, Support Purchasing & Logisitics Functions - including Dangerous Goods and Import/Export Activity, Administer Company Lease Vehicle Program & misc projects.ACCOMPLISHMENTS INCLUDE: Piloting Vehicle Disposal via Auctioning.","duration":"Jan 2002 Mar 2007 5 years 3 months","duration_short":"5 years 3 months","end_date":"Mar 2007","start_date":"Jan 2002","subtitle":"Toyota North America","title":"TTC Business Services"},{"description":"CONTRACT POSITION: Support Vehicle Benchmarking and Daily Management of Department Test Vehicles.","duration":"Jun 2000 Dec 2001 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2001","start_date":"Jun 2000","subtitle":"Toyota North America","title":"TTC Vehicle Evaluation Admin VWF"}],"url":"https://www.linkedin.com/company/toyota-north-america"},{"company":"Schlobolm","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Computer Drafting of New/Existing Product LinesDevelopment of Testing Procedures for FAA ComplianceDevelopment of Document Control ProgramAssisting Quality Control as needed Computer Drafting of New/Existing Product LinesDevelopment of Testing Procedures for FAA ComplianceDevelopment of Document Control ProgramAssisting Quality Control as needed","duration":"Aug 1999 Apr 2000 9 months","duration_short":"9 months","end_date":"Apr 2000","start_date":"Aug 1999","subtitle":"Schlobolm","title":"Engineering Assistant"}],"url":""},{"company":"B.F. Goodrich","company_id":"goodrich","location":"Orange County, California Area","positions":[{"description":"Computer Drafting of New/Existing Product LinesDocument Control CoordinatorVendor Relations Computer Drafting of New/Existing Product LinesDocument Control CoordinatorVendor Relations","duration":"Jun 1998 Dec 1998 7 months","duration_short":"7 months","end_date":"Dec 1998","start_date":"Jun 1998","subtitle":"B.F. Goodrich","title":"Engineering Assistant"}],"url":"https://www.linkedin.com/company/goodrich"}]', '["Diana V. “I had the pleasure to work with Erik on many projects for the last 14 years. His strong organizational skills, attention to detail, ability to work with different stake holders have contributed greatly to the success of implementation. Erik has a gift for report writing and has set a higher standard for us all. I will truly miss working with him and I highly recommend hi. as a great asset to any organization. ”","Alston Gray “Erik is very productive and an expert at vehicle control and import/export logistics. Highly recommended.”"]'] User: ['Danyal Marie Harris', 'I equip leaders and organizations to develop inspiring work environments in which people can perform at their natural best and deliver as their authentic selves! I am a passionate and fervent human resources executive with 15 years of progressive experience in both operational and corporate environments. Strategic creator and activator as a business partner to organizations and teams who want to elevate performance and engagement through their people & people systems.', 'Director of HR: People, Culture & Inclusion', 'Libbey', '[{"company":"Libbey","company_id":"libbey","industry":"Manufacturing","location":"Toledo, Ohio Area","positions":[{"description":"Globally delivering people and performance synergies to impact our overall service, culture & profitability. Globally delivering people and performance synergies to impact our overall service, culture & profitability.","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Libbey","title":"Director of HR: People, Culture & Inclusion"}],"url":"https://www.linkedin.com/company/libbey"},{"company":"O-I","company_id":"o-i","location":null,"positions":[{"description":"Delivered as a senior executive human resources business partner to all North American business units and leadership teams.Developed and executed a global strategy for talent, culture & organizational effectiveness, enabled by compensation, benefits and labor relations across a $2B sub-region (Americas-North) employing 5,500 employees , 27 HR professionals in 22 facilities/locations in the U.S. and Canada.","duration":"Dec 2017 Oct 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2019","start_date":"Dec 2017","subtitle":"O-I","title":"HR Director, North America"},{"description":"Delivered as a functional executive portfolio manager for the global enterprise-wide HR function, headquartered in Perrysburg, OH.I partnered with the enterprise HR Vice President executive team to manage the portfolio and programs that had global scope and impact. I also served as a member of the leadership team to enable success and team effectiveness by connecting their individual functional or regional strategies into one enterprise plan.","duration":"Feb 2017 Dec 2017 11 months","duration_short":"11 months","end_date":"Dec 2017","start_date":"Feb 2017","subtitle":"O-I","title":"Senior HR Manager, Corporate Enabling Functions"},{"description":"Delivered as a human resources business partner to the enterprise global technology and manufacturing operations teams at our world headquarters location. Directly partnered with leaders and vice presidents and directors, along with their teams, within a variety of functional areas: Engineering, Science, Innovation, Manufacturing Operations, Quality, Strategy and Planning and Project Management.","duration":"Feb 2014 Feb 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2017","start_date":"Feb 2014","subtitle":"O-I","title":"HR Manager, Global Technology, Manufacturing & Operations"}],"url":"https://www.linkedin.com/company/o-i"},{"company":"Emdeon","company_id":"emdeon_3855","location":"Toledo, OH and Nationwide","positions":[{"description":"Delivered as the most senior local human resources business partner (to field offices) and provided executive functional leadership through policy and program creation and implementation to 4 leadership teams and 200+ employee populations located in the U.S. in the following states: Ohio, Tennessee, Arizona, Utah, California and Connecticut.*Emdeon (Change Healthcare) is a catalyst for value-based healthcare systems. They are a healthcare technology company that offers software, analytics, network solutions, and technology-enabled services to help create a stronger, more collaborative healthcare system. They help deliver measurable value not only at the point of care, but also before, after, and in between care episodes.","duration":"Oct 2010 Feb 2014 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2014","start_date":"Oct 2010","subtitle":"Emdeon","title":"Human Resources Business Partner (Manufacturing & Corporate Functions)"}],"url":"https://www.linkedin.com/company/emdeon_3855"},{"company":"Target","company_id":"target","location":"Mishawaka, IN & Toledo, OH","positions":[{"description":"Progressive operational manager experience from assistant store management to stores as the top director. Leveraged developing executive leaders and workforce planning to drive margin increases and profitable growth in each store. District captain for strategic HR development and management. Target Corporation (NYSE TGT) offers high-quality, on-trend merchandise at discounted prices in clean, spacious, guest-friendly stores and through its digital channels. Progressive operational manager experience from assistant store management to stores as the top director. Leveraged developing executive leaders and workforce planning to drive margin increases and profitable growth in each store. District captain for strategic HR development and management. **Target Corporation (NYSE TGT) offers high-quality, on-trend merchandise at discounted prices in clean, spacious, guest-friendly stores and through its digital channels.","duration":"Jul 2006 Oct 2010 4 years 4 months","duration_short":"4 years 4 months","end_date":"Oct 2010","start_date":"Jul 2006","subtitle":"Target","title":"Store Team Leader (General Manager)"}],"url":"https://www.linkedin.com/company/target"}]', '["Julie Claypool “Talking with others about the contributions Danyal makes is easy, because she’s so generous with both her talents and her time. Danyal’s experience across industries and in both operations and HR gives her a unique perspective that enables her to coach both leaders and peers equally well, and it’s her knowledge of the business that makes her a true partner. Danyal’s passion and energy are infectious, and makes colleagues want be on her team. ”","Brian Piezer SPHR “I\'ve had the opportunity to work for Danyal and collaborate with her on multiple projects and intiatives. She is an incredible person to partner with and is able to bring innovative solutions to most any problem. She thrives in bringing out the best in everyone at every level of the organization! ”"]']### Assistant: The agent's job is to manage company vehicle leasing and purchasing programs as well as vehicle fleet management, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a project related to optimizing fleet performance and implementing sustainable practices.
### Human: Agent: ['Arnold Chu', 'We are witnessing unfolding waves of disruptions affecting both minutiae of our daily routines and the depth of our self-identity. These disruptions are the results of the massive and cheap computational power now available which is fueling AI and scientific discoveries. This power will reshape our world, our place in our world, and our ideas about who we are. Humanity is navigating into Uncharted Waters. Thus I seek to be a Cartographer of the techno-social transformation: using biological, evolutionary, social, economic and technological verities to explore possible future landscapes. By deploying innovative risk analytics to support hedging, compliance, and governance processes in trading/investment environments, I harnessed technologies to serve the business visions. Deployed Artificial Intelligence techniques (deep learning, neural network, expert system) for avionics diagnostics. AFS alpha Award - founding committee (fintech). Interested in enterpreneurship, fintech start-up, consulting and regulatory reform. Expertises: AI/Machine Learning, Market/Credit risk integration (credit risk transfer), behavioral incentives for governance, Housing Finance, and mortgage securitization. Fluent in Chinese: Cantonese, Mandarin.', 'Treasurer, Asian Financial Society CFA AMP', 'Federal Housing and Finance Agency', '[{"company":"Federal Housing and Finance Agency","company_id":null,"location":"","positions":[{"description":"Supervision of GSEs including Freddie Mac, Fannie Mae, and FHLBs. Complex issues include Capital, Credit Risk Transfer, and Portfolio Management. Vice Chair of divisional Diversity and Inclusion Council Culture working group. Supervision of GSEs including Freddie Mac, Fannie Mae, and FHLBs. Complex issues include Capital, Credit Risk Transfer, and Portfolio Management. Vice Chair of divisional Diversity and Inclusion Council Culture working group.","duration":"Apr 2011 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Federal Housing and Finance Agency","title":"Principal Examiner"}],"url":""},{"company":"Asian Financial Society","company_id":null,"location":"","positions":[{"description":"AFS Executive Committee, Co-founder of alpha Award - Fintech competition AFS Executive Committee, Co-founder of alpha Award - Fintech competition","duration":"1998 - Present 24 years","duration_short":"24 years","end_date":"Present","start_date":"1998","subtitle":"Asian Financial Society","title":"Treasurer"}],"url":""},{"company":"OTS US Department of Treasury","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"OTS US Department of Treasury","title":"Capital Market Specialist"}],"url":""},{"company":"GMAC ResCap","company_id":"gmac-rescap","location":"","positions":[{"description":"Maintained oversight of Capital Market portfolios totaling $60 billionChaired Risk Committee meetings of head trader, compliance officer, finance officer, and head of sales.Negotiated market risk limits with head traders and Managing Directors within capital market.Valuation of securities with high credit risk, via analyses of Loss Given Default, and Default Timing. Maintained oversight of Capital Market portfolios totaling $60 billionChaired Risk Committee meetings of head trader, compliance officer, finance officer, and head of sales.Negotiated market risk limits with head traders and Managing Directors within capital market.Valuation of securities with high credit risk, via analyses of Loss Given Default, and Default Timing.","duration":"Feb 2005 Nov 2008 3 years 10 months","duration_short":"3 years 10 months","end_date":"Nov 2008","start_date":"Feb 2005","subtitle":"GMAC ResCap","title":"Director"}],"url":"https://www.linkedin.com/company/gmac-rescap"},{"company":"Schroders","company_id":"schroders","location":"","positions":[{"description":"Executed risk monitoring framework which, for first time, gave portfolio managers comprehensive view of market risks across all portfolios. Executed risk monitoring framework which, for first time, gave portfolio managers comprehensive view of market risks across all portfolios.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Schroders","title":"VP"}],"url":"https://www.linkedin.com/company/schroders"},{"company":"Bear Stearns","company_id":"bear-stearns","location":"","positions":[{"description":"Developed Corporate Finance Analysis Tool, widely used by clients.Generated trades by consulting with clients on portfolio management strategies to meet Asset Liability Management goals.Developed extensive tax analysis system for Structured Products (CMO/ABS Bond & Residual). Developed Corporate Finance Analysis Tool, widely used by clients.Generated trades by consulting with clients on portfolio management strategies to meet Asset Liability Management goals.Developed extensive tax analysis system for Structured Products (CMO/ABS Bond & Residual).","duration":"1992 2000 8 years","duration_short":"8 years","end_date":"2000","start_date":"1992","subtitle":"Bear Stearns","title":"AD"}],"url":"https://www.linkedin.com/company/bear-stearns"},{"company":"GAT","company_id":null,"location":"","positions":[{"description":"Envisioned and built consulting division, which produced over $1MM revenue in the first year.Developed proposals, negotiated contracts, managed projects, and monitored quality assurance.Created first commercial CMO modeling system with OAS capabilitiy. Envisioned and built consulting division, which produced over $1MM revenue in the first year.Developed proposals, negotiated contracts, managed projects, and monitored quality assurance.Created first commercial CMO modeling system with OAS capabilitiy.","duration":"1988 1992 4 years","duration_short":"4 years","end_date":"1992","start_date":"1988","subtitle":"GAT","title":"Director"}],"url":""},{"company":"Allied-Signal TSD","company_id":null,"location":"NJ","positions":[{"description":"Secret Clearance.Engineered and prototypes Artificial Intelligence based diagnostic devices.Implemented C-140 aileron subsystem Online Technical Manual / Diagnostic Expert System demonstration.Experimented with neural network approach to electronics testing.Managed Project Team to deliver on time and within budget Software Development Station for F-15 Intermediate Test Station.Prepared US Department of Defense proposals which were successfully funded.Performed ergonomic studies to design user interface for Bendix Portable Test Set.","duration":"1981 1988 7 years","duration_short":"7 years","end_date":"1988","start_date":"1981","subtitle":"Allied-Signal TSD","title":"Senior Software Engineer"}],"url":""},{"company":"Bell Laboratories","company_id":"nokiabelllabs","location":"","positions":[{"description":"Designed / enhanced automatic printed circuit board routing system/algorithm on computer mainframe. Designed / enhanced automatic printed circuit board routing system/algorithm on computer mainframe.","duration":"1978 1980 2 years","duration_short":"2 years","end_date":"1980","start_date":"1978","subtitle":"Bell Laboratories","title":"Member of Technical Staff"}],"url":"https://www.linkedin.com/company/nokiabelllabs"},{"company":"MIT Architecture Machine Group - presursor to MIT Media Lab","company_id":null,"location":"","positions":[{"description":"Created interactive visualization of textual display. Created interactive visualization of textual display.","duration":"Apr 1976 Jun 1978 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 1978","start_date":"Apr 1976","subtitle":"MIT Architecture Machine Group - presursor to MIT Media Lab","title":"Programmer"}],"url":""}]', '["LinkedIn User “Arnold has great knowledge and experience in risk management. He is a great leader at AFS.”","Jianlin Zhai “Drawing on his deep background in financial modeling and risk management, Arnold led a team of dedicated analysts to provide oversight of the broker-dealer, distressed assets, and mortgage pipeline units within the Capital Market area of Rescap. Using his ability to engage with business leaders and grasp the essences of the business model, he successfully negotiated contentious daily/monthly risk limits (such as market, credit, counterparty, VAR) among senior management, head traders, risk committees, and SFOs. He mentored a team of anlaysts to monitor limits compliance and escalate violations to senior managers as appropriate. In addition to reviewing and validating financing models, he was able to creatively solve complex business problems while consistently motivating a team to meet deadlines.”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to provide risk management expertise in the financial industry. Today, the user is reaching out to the agent because they need assistance in evaluating and managing the financial risks associated with their dental practice.
### Human: Agent: ['Sandy Bacik', 'Trusted global information protection leader, defining, implementing and managing global security programs and governance, meeting demanding business requirements, industry standards and regulatory guidelines. Resourceful technical thought leader, reducing business and security risk by optimizing security operations, compliance and governance frameworks, user awareness, information security capabilities and third party supplier support. Motivational in managing diverse global teams and partnering with executive management in building top-flight service and support deliveries. Security & Cyber Security \| Risk \| Auditing & Assessments \| Control Evaluations Testing \| Incident Management \| Compliance \| Training & Development Policy, Standards & Procedures \| Physical Security Key Regulations: HIPAA, GLBA, SOX 404, PCI-DSS, CISP, FIPS, HIPAA, HIPAA-MAR, HIPAA-HiTech, HIPPA-HiTrust, FFIEC requirements, SSAE 16 SOCs, SAS70 – Type II, CALEA, FERPA, NERC CIP Key Frameworks: COSO, CobIT, NIST, NIST Cyber Security Framework, ISO 17799 and 27001/2 (not certified), ITIL (not certified), Six Sigma Green Belt, Octave, Orange Book, McCumber Cube, DISA, NIST Cyber Security Framework Please reach out for additional information to san04@att.net.', 'Director Audit & Compliance', 'CipherTechs, Inc.', '[{"company":"CipherTechs, Inc.","company_id":"ciphertechs","industry":"Computer and Network Security","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Jan 2018","subtitle":"CipherTechs, Inc.","title":"Director Audit & Compliance"}],"url":"https://www.linkedin.com/company/ciphertechs"},{"company":"Verscend","company_id":"verscend","location":"Waltham, MA","positions":[{"description":"","duration":"Feb 2017 Dec 2017 11 months","duration_short":"11 months","end_date":"Dec 2017","start_date":"Feb 2017","subtitle":"Verscend","title":"Director Information Security / Information Security Officer"}],"url":"https://www.linkedin.com/company/verscend"},{"company":"Bacik Consulting Service","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2000 Feb 2017 16 years 9 months","duration_short":"16 years 9 months","end_date":"Feb 2017","start_date":"Jun 2000","subtitle":"Bacik Consulting Service","title":"Sr. Security Consultant"}],"url":""},{"company":"VF Corporation","company_id":"vf-corporation","location":"Stratham, NH","positions":[{"description":"","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"VF Corporation","title":"Global Risk Assessment Manager"}],"url":"https://www.linkedin.com/company/vf-corporation"},{"company":"Lord Corporation","company_id":"lord-corporation","location":"Cary, NC","positions":[{"description":"","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"Lord Corporation","title":"Manager, Global Information Security and Enterprise Architecture"}],"url":"https://www.linkedin.com/company/lord-corporation"},{"company":"EnerNex Corporation","company_id":"enernex","location":"","positions":[{"description":"","duration":"Jan 2009 Mar 2012 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2012","start_date":"Jan 2009","subtitle":"EnerNex Corporation","title":"Principal Consultant"}],"url":"https://www.linkedin.com/company/enernex"},{"company":"Tekelec","company_id":"tekelec","location":"","positions":[{"description":"","duration":"Nov 2005 Nov 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2007","start_date":"Nov 2005","subtitle":"Tekelec","title":"Corporate Security Officer"}],"url":"https://www.linkedin.com/company/tekelec"},{"company":"SpectraSite Communications","company_id":"spectrasite-communications","location":"","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"SpectraSite Communications","title":"Chief Security Officer (CSO)"}],"url":"https://www.linkedin.com/company/spectrasite-communications"},{"company":"Jefferson Wells","company_id":"experis","location":"","positions":[{"description":"","duration":"May 2003 Apr 2004 1 year","duration_short":"1 year","end_date":"Apr 2004","start_date":"May 2003","subtitle":"Jefferson Wells","title":"Engagement Manager / Sr. Security Consultant"}],"url":"https://www.linkedin.com/company/experis"},{"company":"Breakwater Security Associates","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Breakwater Security Associates","title":"Manager Professional Services"}],"url":""}]', '["Jeffrey Korte “I first met Sandy on an engagement while at FCNB and was blown away with Sandy\'s knowledge and ability to translate and communicate complicated data security threats and what it meant to FCNB. We were having internal conversations following the roll-out of GLBA. The results of testing and subsequent management presentation resulted in enabling me to further build on the Bank’s IS Program. Since that time, I have regularly partnered with Sandy on other data security issues. There is no end to the pool of knowledge that Sandy commands.”","Dan Friedman, CISSP, CISA, CIPP-C “I had the privilege to work with Sandy on a number of NIST SGIP Cyber Security WG, Security Architecture Subgroup tasks. She\'s extremely focused and has a wonderful ability to connect with people. This ability, along with openness and patience, made her a great addition to any company. I have no doubt that she will continue to have great success in anything that she does!”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide security consultation services for various industries. Today, the user is reaching out to the agent because they need assistance in implementing security measures for their healthcare production line.
### Human: Agent: ['Gaelyn Almeida', 'As a Data and Technology strategist, I specialize in advising top US brands on how to use data, analytics, and technology to transform their customer experience across channels. My work spans multiple industry verticals, with a focus on finance and wealth management. I help customers navigate the complexities of digital marketing, providing them with detailed recommendations, actionable roadmaps, and agile implementation plans, which they can execute to realize their business goals.Prior to joining Merkle, I was an Enterprise Data Architect at Wellington Management. I have also been a Data Architect at State Street Bank, and a Business Intelligence consultant at Oracle Corp. I have a B.Arch from the Rachana Sansad’s Academy of Architecture, an MSIS from Eastern Michigan University, and an MBA from Babson College. I live in Silver Spring, MD, where I pursue my interests in photography and learning to sing opera.', 'Tech Strategist \| Complex Problem Solver \| Consulting with top brands on digital transformation and improved CX', 'Merkle', '[{"company":"Merkle","company_id":"merkle","industry":"Marketing Services","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Oct 2019","subtitle":"Merkle","title":"Sr. Director, Mar-Tech Strategy Advisory"},{"description":"","duration":"Aug 2018 Oct 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2019","start_date":"Aug 2018","subtitle":"Merkle","title":"Director, Mar-Tech Strategy Advisory"},{"description":"","duration":"Apr 2016 Aug 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2018","start_date":"Apr 2016","subtitle":"Merkle","title":"Director, Data Architecture"},{"description":"","duration":"Jan 2013 Apr 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2016","start_date":"Jan 2013","subtitle":"Merkle","title":"Associate Director, Data Architecture"}],"url":"https://www.linkedin.com/company/merkle"},{"company":"Wellington Management","company_id":"wellington-management","location":"Boston, MA","positions":[{"description":"","duration":"Apr 2008 Dec 2012 4 years 9 months","duration_short":"4 years 9 months","end_date":"Dec 2012","start_date":"Apr 2008","subtitle":"Wellington Management","title":"Lead Enterprise Data Architect"}],"url":"https://www.linkedin.com/company/wellington-management"},{"company":"Little Traveler","company_id":null,"location":"Boston, MA","positions":[{"description":"Little Traveler is a brand of high-end children\'s apparel, which is sold in about 150 main street boutiques around the country.- In two years, grew the company from startup to sales in 127 stores. Little Traveler is a brand of high-end children\'s apparel, which is sold in about 150 main street boutiques around the country.- In two years, grew the company from startup to sales in 127 stores.","duration":"Oct 2006 Dec 2012 6 years 3 months","duration_short":"6 years 3 months","end_date":"Dec 2012","start_date":"Oct 2006","subtitle":"Little Traveler","title":"Co-Founder"}],"url":""},{"company":"State Street Corporation","company_id":"investors-bank-&-trust","location":"Boston, MA","positions":[{"description":"Senior Data Architect - Client Information Delivery Systems Senior Data Architect - Client Information Delivery Systems","duration":"Aug 2004 Apr 2008 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2008","start_date":"Aug 2004","subtitle":"State Street Corporation","title":"VP, Data Architecture and Development"}],"url":"https://www.linkedin.com/company/investors-bank-&-trust"},{"company":"Oracle Corporation","company_id":"oracle","location":"Boston, MA","positions":[{"description":"","duration":"Feb 2000 Jul 2004 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jul 2004","start_date":"Feb 2000","subtitle":"Oracle Corporation","title":"Principal Consultant, Data Warehouse and Business Intelligence"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Lalita Das, Architects and Planners","company_id":null,"location":"Mumbai, India","positions":[{"description":"Junior Architect on the following developments:Residential Apartment Buildings- Greenblaze Cooperative Housing Society, Mumbai IndiaHospitality- YWCA Women\'s Hostel, Mumbai India Junior Architect on the following developments:Residential Apartment Buildings- Greenblaze Cooperative Housing Society, Mumbai IndiaHospitality- YWCA Women\'s Hostel, Mumbai India","duration":"Dec 1995 May 1997 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 1997","start_date":"Dec 1995","subtitle":"Lalita Das, Architects and Planners","title":"Architect"}],"url":""}]', '["Matt Austin “I have worked with Gaelyn on several different projects while at Merkle. Three of the many things that impress me about Gaelyn are: • Passion and curiosity for learning: Gaelyn demonstrates a true passion for learning and thoroughly understanding both the business need and the intricacies of the underlying technology. This curiosity quickly translates into a rapid growth of her already impressive depth and breadth of skills/experience. Gaelyn has quickly become one of the most versatile technologies and best technical architects for Merkle. • Exceptional Technical Expertise: Gaelyn is an excellent architect and technologist. She has an excellent ability to translate business needs into high-value solutions for her clients. Her technical designs are always highly efficient, elegant and sustainable for long term growth of the solutions. Gaelyn also has an impressive range of experience across numerous databases, ETL and BI platforms. • Leadership: Gaelyn is a true technical leader. While she never shies away from doing the hard work, it’s her enablement of others that really brings the most out of her teams. She’s a thoughtful, passionate, approachable and patient leader to other technical talent on her team. This translates into a high level of engagement, trust and dedication from her team. These are just three of the areas where Gaelyn stands out. I always look forward to working with her and learning new things together as a team. She’s truly a great asset in any situation and a wonderful person to work with. ”","Adam Furgal “Gaelyn is a very talented and extremely detailed oriented data architect. She is a pleasure to work with -- I would highly recommend Gaelyn for any complex, data intensive project such as Business Intelligence or Data Warehousing.”"]'] User: ['Keith A. Nichols', "I am an accomplished Digital Marketing Professional with over 20 years' experience executing digital marketing strategy and programs in both client and agency roles. I have a proven record of expanding business and building consumer and brand relationships. I have also executed integrated digital marketing programs globally and am skillful in defining digital marketing audiences and segments for integrated on and offline campaigns.", 'Digital Marketing Professional - Educator - Speaker', 'Sekisui Diagnostics, LLC', '[{"company":"Sekisui Diagnostics, LLC","company_id":"sekisui-diagnostics-llc","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"","duration":"May 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Sekisui Diagnostics, LLC","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/sekisui-diagnostics-llc"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"San Diego, California, United States","positions":[{"description":"Providing Students the skills & traits necessary to be excellent digital marketing professionals Providing Students the skills & traits necessary to be excellent digital marketing professionals","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"San Diego State University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/san-diego-state-university"}]', '["Trish Arellano “Keith brings a wealth of knowledge, hard work, positivity and humor to his role, which enables him to effectively collaborate with internal, external and cross-functional teams for optimal results. He well understands and manages the balance of performance and cost effectiveness in the paid digital arena, and he comfortably spans the spectrum of leadership and hands on expertise. A solid member of any marketing group, I highly recommend Keith, and I’d be happy to have him on my team again in the future!”","Shannon Robinson “Just have to say, I love having Keith on my team. I don\'t think a more positive and \\"bright side\\" looking person you will meet. He\'s always willing to take time out of his busy schedule to answer questions or help with a project. Keith knows his stuff (paid search marketing) and is always looking for ways to improve and broaden his skill set. Like most of us in corporate marketing, Keith really knows how to roll with the punches. He understands the importance of SEO and SEM working together, and how by working together we are able to improve ROI for all of our business units. What more can I say? Keith\'s the bomb and I\'m so glad to have met him and continue to enjoy working with him.”"]']### Assistant: The agent's job is to advise top brands on digital transformation, and today the user is reaching out to the agent because they need guidance on executing integrated digital marketing programs for their medical equipment manufacturing company.
### Human: Agent: ['Judith Ofoma, PHR', 'As a Talent enthusiast, I have experience implementing a variety of human resource programs, onboarding new hires and working with third party vendors. I have assisted in the continuous development and improvement of HR processes and ensured compliance with HR policies and laws. I have built a positive and team oriented work culture by creating lines of communication with managers and employees to establish rapport, gauge morale, and promote HR programs that create an efficient and conflict-free workplace. Email: judith.ofoma@outlook.com Specialties: Talent Strategies \| Human Resource Initiatives \| Employee Relations \| Talent Acquisition \| Benefit Administration\| Applicant Tracking System (ATS) \| Job Postings \| Multicultural Sensitivity \| Employee Engagement \| Workers Compensation \| Interviewing \| Performance Management \| HR Administration \| Employment Verification \| Employment Laws and Practices \| On-boarding and Off-boarding \| Coaching and Mentoring \| Employee Branding \| Complaint Resolution \| Terminations \| Background Screening', 'Human Resources \| Recruiting \| Talent Acquisition', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"WFH","positions":[{"description":"Resume writing, employee engagement, compliance, interview preparation, training and HR administration. Resume writing, employee engagement, compliance, interview preparation, training and HR administration.","duration":"Sep 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Freelance","title":"HR"}],"url":""}]', '["Heather Taylor McCarthy, PRC “I\'ve previously worked with Judith and her professionalism, experience, and skills are her biggest attributes. She not only cares about an organization best interest but also the employees. She is a great team player and wonderful to work with.”","Adrien Merliss “Making Judith a part of your team will not be a decision you regret. I had the joy of working with her for 1.5 years, and in that time she taught me so much about Human Resources. We worked together in a company that operates in several states across the nation, all of which have different governing bodies that affect business operations. She is constantly learning and improving in her position, keeping herself apprised of new laws and rules that affect HR departments and companies. We were a team that had naturally developed a great rhythm and workflow. Her intelligence, kindness, empathy, and analytical abilities further add to her ability to work in Human Resources. Seemingly quiet at first, she will shock you with her witty sense of humor that seems to come out of nowhere. On a more personal note, I miss working with her daily. It was one of the best experiences I have had in my career, thus-far.”"]'] User: ['Sara Miranda', 'Seasoned marketer with 10+ years experience from retailer & brand marketing including account management, and multi-million dollar campaign, brand, and product building. Sara succeeds in building disruptive 360 marketing plans with an emphasis in storytelling. Her expertise in consumer psychographics make her well equipped for brand and product strategy planning.', 'Senior Director, Brand Marketing at Skylar', 'Skylar', '[{"company":"Skylar","company_id":"skylarcleanbeauty","industry":"Personal Care Product Manufacturing","location":null,"positions":[{"description":"","duration":"Feb 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Skylar","title":"Senior Director of Brand Marketing"},{"description":"","duration":"Jul 2020 Jan 2022 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2022","start_date":"Jul 2020","subtitle":"Skylar","title":"Director Of Brand Marketing"}],"url":"https://www.linkedin.com/company/skylarcleanbeauty"},{"company":"Anastasia Beverly Hills","company_id":"anastasia-beverly-hills","location":"Los Angeles, California","positions":[{"description":"","duration":"Sep 2019 Jul 2020 11 months","duration_short":"11 months","end_date":"Jul 2020","start_date":"Sep 2019","subtitle":"Anastasia Beverly Hills","title":"Sr. Brand Marketing Manager"}],"url":"https://www.linkedin.com/company/anastasia-beverly-hills"},{"company":"Smashbox Cosmetics","company_id":"smashbox-cosmetics","location":null,"positions":[{"description":"• Managed the product portfolio & global marketing strategies for Lip, Cheek, Contour, Highlighting, Holiday, Promotional, and Trend categories. • Developed and managed on-going brand plans and marketing activations • Developed new product strategy and managed a rolling 3 year global pipeline.• Managed the product concept to launch process, including consumer and market analysis, trend forecasting, cost of goods management, supporting formula selection, product positioning, naming, shade targets, 360 marketing launch plans, product storytelling, and sales forecast guidelines.• Set marketing strategy for merchandising, advertising, and social.","duration":"Jan 2018 Sep 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2019","start_date":"Jan 2018","subtitle":"Smashbox Cosmetics","title":"Global Product Marketing Manager"},{"description":"","duration":"May 2016 Dec 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2017","start_date":"May 2016","subtitle":"Smashbox Cosmetics","title":"Product Marketing Associate Manager"}],"url":"https://www.linkedin.com/company/smashbox-cosmetics"},{"company":"SEPHORA","company_id":"sephora","location":"San Francisco Bay Area","positions":[{"description":"• Proactively managed relationships with over 80 brand partners to develop strong new product launch plans. • Developed and executed 360 brand initiatives in partnership with internal cross-functional teams.• Sourced and planned brand promotional activity including digital advertising, sampling, the Beauty Insider program, and social media • Worked closely with Dotcom Merchant partners on category content projects that increased traffic, conversion and sales, while using data analytics to make informed decisions• Worked closely with the Social Media team to build strategic calendars around major product launches, category stories, and brand initiatives• Partnered with education and store operations teams on 360 plan execution, including cast-facing communication, contests, and in-store activations","duration":"Dec 2015 May 2016 6 months","duration_short":"6 months","end_date":"May 2016","start_date":"Dec 2015","subtitle":"SEPHORA","title":"Integrated Marketing Associate Manager"}],"url":"https://www.linkedin.com/company/sephora"},{"company":"Forever 21","company_id":"forever-21","location":"","positions":[{"description":"• Developed all in store marketing material for 44 countries, and executed over 50 successful global marketing campaigns from a branding and financial perspective • Managed marketing for all New Store Openings• Defined and developed marketing strategies that strengthened the Forever 21 brand position (i.e.: market share, preference, business results) on a global scale • Directed creative briefs for cross functional partners as well as executive leadership team• Provided final approval on production files, coordinated photo shoots, reviewed marketing requests, and obtained legal approval on all copy and promotional details • Liaise weekly with internal teams to strengthen the marketing alignment, and with external teams to ensure campaign information is shared and received by key deadlines• Marketing Change Management Manager during SAP launch","duration":"Oct 2013 Dec 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2015","start_date":"Oct 2013","subtitle":"Forever 21","title":"Global Campaign Coordinator"}],"url":"https://www.linkedin.com/company/forever-21"},{"company":"Corinthian Colleges, Inc.","company_id":"corinthian-colleges","location":"","positions":[{"description":"• Assisted in the development of monthly marketing campaigns to recruit qualified applicants, specific to the target demographic • Developed marketing initiatives which included ad development, media planning, and digital marketing• Assisted in the management of external vendors and partners as appropriate (e.g., PR, research, events, etc.), which included initiating relationships, contract review, setting strategic goals, development of plans and following-through with accountability for results","duration":"Sep 2012 Sep 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2013","start_date":"Sep 2012","subtitle":"Corinthian Colleges, Inc.","title":"Marketing & Admissions Coordinator"}],"url":"https://www.linkedin.com/company/corinthian-colleges"},{"company":"Verizon","company_id":"verizon","location":"","positions":[{"description":"• Ranked within the top 10% of California for 18 consecutive months based on KPIs and metrics • Identified and developed business opportunities, and created persuasive marketing presentations using sales trends and case studies • Responsible for educating government clients and small businesses on best practices applicable to telecommunications • Built, maintained, and utilized resources to help improve performance throughout the district such as Training, LP, HR, and Marketing tactics • Coached sales representatives to exceed sales targets and drive a performance culture throughout Orange County","duration":"Oct 2007 Aug 2012 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2012","start_date":"Oct 2007","subtitle":"Verizon","title":"Account Executive, Sales & Marketing"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Latino Business Student Association Foundation","company_id":"latino-business-student-association-foundation","location":"California State University Fullerton","positions":[{"description":"• Increased membership by 250% within first year and 375% by end of term• Created \\"Hermanos y Hermanas\\" a successful marketing plan which increased member\'s involvement and satisfaction • Designed promotional event material via Adobe Creative Suite• Represented LBSA in the 2009 National Hispanic Business Association conference • Increased membership by 250% within first year and 375% by end of term• Created \\"Hermanos y Hermanas\\" a successful marketing plan which increased member\'s involvement and satisfaction • Designed promotional event material via Adobe Creative Suite• Represented LBSA in the 2009 National Hispanic Business Association conference","duration":"Aug 2008 Aug 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2010","start_date":"Aug 2008","subtitle":"Latino Business Student Association Foundation","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/latino-business-student-association-foundation"},{"company":"Mesa Cooperativa","company_id":null,"location":"California State University Fullerton","positions":[{"description":"• Maintained detailed notes and minutes for all council meetings • Student Speaker for multiple workshops ranging from 10-200 parents of first generation college students • Maintained detailed notes and minutes for all council meetings • Student Speaker for multiple workshops ranging from 10-200 parents of first generation college students","duration":"Aug 2008 Aug 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2010","start_date":"Aug 2008","subtitle":"Mesa Cooperativa","title":"Executive Council Member"}],"url":""}]', '["Manny Miranda “I\'ve known Sara for many years and the dedication she has shown to her craft is unparalleled. Her sales and marketing experience dates back to her days as an undergrad and has continued to flourish since. The creative and marketing executions she has helped to develop continue to drive Forever 21\'s effective brand voice in the marketplace. ”","Taylor McCullough “To work alongside Sara is to learn from the best, and I am lucky enough to work with her for the past year at Forever 21. Her instincts are spot-on, she is a phenomenal problem-solver and the most efficient person I have ever encountered. Her ability to get things done – and get them done flawlessly – is truly unmatched. She takes the time to build strong relationships and she is deeply committed to her work and the long-term success of the brand. Sara is also an exceptional leader and mentor. She empowers her team members, provides challenging opportunities, and pushes everyone around her to strive for the best. I have no doubt that working with Sara made me a better marketer, team member and employee. And not only all this, but she is tremendously creative, a joy to be around and a wonderful friend.”"]']### Assistant: The agent's job is to assist in the continuous development of HR processes and ensure compliance with HR policies and laws, and today the user is reaching out to the agent because they need help in developing a disruptive 360 marketing plan with an emphasis on storytelling for their brand.
### Human: Agent: ['Tirumala Rao Gundala', '• As a Java architect for Solution & Performance with over 16+ years of professional experience in developing web and b2b applications. • Specialized in global digital transformations and very strong expertise with various cloud & cloud platform technologies (OCI, AWS) using Java, Spring frameworks. • Around 5+ years of experience in Team management and handled diversified roles which has high degree of technical involvement and mentoring the team. • Possessed excellent Team Management skills by handling lead roles in diversified teams such as Development and Performance & DevOps automation teams. • Dexterous in task and function efficiently with very aggressive schedules/timelines. Worked in Scrum agile methodology and exposure on Test Driven Development approach. • Superior experience in developing micro - services using Spring Boot, Java 7/8, Spring Cloud, and cloud-native micro-service architectures. • Hands on experience in containerizing using docker, Kubernetes and deployment in AWS EC2 instances. • Rich experience in SOAP & RESTFUL Web services includes cloud enablement with hands on experience in Oracle cloud migration to AWS. • Extensive experience in Design, coding and problem-solving techniques in Web, B2B and middleware applications & products. • Hands on coding experience in multithreaded applications and batch processing applications using java concurrency and Oracle coherence cache techniques. • Hands on experience in Performance tuning techniques like Profiling, Memory Analysis, Garbage Collection and Thread dump analysis etc using wide range of tools • Performance diagnostics using popular APM tools such as APP DYNAMICS, New Relic and Dynatrace etc. • Extensive experience in Bench marking of products and applications and publishing performance reports. • Sound knowledge & experience in UNIX, Linux operating systems and on shell scripting. • Designed and supported DevOps pipeline with Jenkins, ansible and coded required deployment and automation scripts. • Production support experience along with Dev and Test support including Release management support.', 'Consulting Technical Manager & Performance Architect at Oracle America Inc', 'Oracle', '[{"company":"Oracle","company_id":"oracle","location":"Irving, Texas, United States","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Oracle","title":"Consulting Technical Manager & Performance Architect"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"AppsTek","company_id":"appstekcorp","location":"Dallas, Texas","positions":[{"description":"","duration":"Feb 2018 Aug 2018 7 months","duration_short":"7 months","end_date":"Aug 2018","start_date":"Feb 2018","subtitle":"AppsTek","title":"Java Consultant II"}],"url":"https://www.linkedin.com/company/appstekcorp"},{"company":"Oracle India Pvt. Ltd","company_id":"oracle","location":"Hyderabad Area, India","positions":[{"description":"• Principle developer in Architecture team and leading Performance Engineering team as an additional responsibility.• Designed and Developed POC’s of new enhancements using spring web security, JMS communication using spring JMS and coherence cache implementations. • Involved in development of code for enhancements in different layer such as DAL, DCL.• Developed code for JMS communication using Spring JMS template for Data Intake feature. • Hands on code contributions to various functional enhancements. • Impact analysis/code review of other developer’s patches and hands on coding for performance enhancements.• NFR assessment, effort estimations, defining performance environments. Per build code profiling and hands on development of code fixes for java performance issues.• Coded utility clients using Spring JMS implemented “Data Intake” clients to push high volume of message to JMS.• Tuning of Queries, debugging stored procedures and creating indexes per OEM recommendations. • Heap analysis and Thread dump analysis for identifying the issues with Top consumers.","duration":"Sep 2016 Feb 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2018","start_date":"Sep 2016","subtitle":"Oracle India Pvt. Ltd","title":"Principal Application Developer"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Accenture","company_id":"accenture","location":"Bengaluru Area, India","positions":[{"description":"- SME assignments of the engagements managed by ATA (Accenture Technology Architects) group.- Assignments includes wide range of roles such as Solution architect, integration architect, Application Performance engineering activities, diagnostics and Architectural reviews for projects.- Review and impact analysis of existing system in integrating new functionality. - Hands on code and code reviews of peer developer’s patches and performance enhancements with best practices. - Environment tuning and code optimization to make use of reusable components exists in the application.- Performance tuning of Queries, debugging stored procedures and creating indexes per OEM recommendations. - Performance analyses using AppDynamics, CA wily, Dynatrace and wide range of diagnostics tools and resolve performance issues. - Mentoring and mentoring team members to carry out the tasks assigned to them.","duration":"Feb 2015 Sep 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2016","start_date":"Feb 2015","subtitle":"Accenture","title":"Software Engineering Associate Manager"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Oracle India","company_id":"oracle","location":"","positions":[{"description":"","duration":"Apr 2012 Jan 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jan 2015","start_date":"Apr 2012","subtitle":"Oracle India","title":"Principle Applications Devloper"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Verizon Data Services India Pvt Ltd","company_id":null,"location":"Hyderabad Area, India","positions":[{"description":"- Review and impact analysis of existing system in integrating new functionality. - Project Development phages (Detailed Design through Impact Analysis, coding and unit testing) and design documentation.- Implemented various validation rules to validated user inputs on server side, client side using struts framework and java script.- ST, UAT and Production support on functional requirements- Other responsibilities included production support, integrating with Verizon API\'s (e.g. Framework, IREP) and coordinating maintenance with Vendor companies, onshore teams.","duration":"Jul 2005 Apr 2012 6 years 10 months","duration_short":"6 years 10 months","end_date":"Apr 2012","start_date":"Jul 2005","subtitle":"Verizon Data Services India Pvt Ltd","title":"Systems Engineer"}],"url":""}]', '["Sumanth Pidaparthi “Tirumala is a talented individual and highly skilled on various technologies. I worked with him closely in resolving some challenging issues faced on customer Production environments and his approach towards resolving those critical issues was very convincing from day one. His commitment towards work and consistent enthusiasm to learn new stuff always keeps him ahead of his competitors. He is also very good at mentoring juniors on technical areas and I can see the end result within my team members who are doing a great job.”","Bob Finger “Tirumala worked as the lead performance engineer at the direction of my architecture organization. As such, he was responsible for designing and performing regression performance tests for our software releases. In addition, we would periodically engage with other groups to set up and run very large load tests where we would test the limits of our system, analyze the results and make recommendations as to how to improve the performance and increase throughput. Tirumala was a key contributor for each of those tasks. From time to time he was also asked to help solve performance issues we had for specific client implementations. He did this willingly and ably. Since most of our management team is in the US, Tirumala, being in India, had to work and achieve results independently much of the time. As the lead engineer for his team, he also had to direct the other team members and their work tasks. We very much depended on his knowledge, abilities and leadership to be successful in meeting our performance goals. I would recommend Tirumala to any organization that needs a strong, knowledgable and motivated software engineer.”"]'] User: ['Stephanie Houde', 'Stephanie Houde is a software product designer with a broad range of skills in hands-on user experience design, research, multidisciplinary collaboration, and design leadership.', 'UX Design Lead at IBM Research', 'IBM Research', '[{"company":"IBM Research","company_id":null,"location":"Cambridge, MA","positions":[{"description":"I\'m currently working on the design of AI applications as part of a multi-disciplinary team that focuses on user experience of emergent tools and technologies. I\'m currently working on the design of AI applications as part of a multi-disciplinary team that focuses on user experience of emergent tools and technologies.","duration":"Nov 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"IBM Research","title":"UX Design Lead"}],"url":""},{"company":"Houde Interaction Design, LLC","company_id":"houde-interaction-design-llc","location":"","positions":[{"description":"Provided user experience design services for desktop, web, and mobile applications for small to medium-size clients. Provided user experience design services for desktop, web, and mobile applications for small to medium-size clients.","duration":"2009 Apr 2018 9 years","duration_short":"9 years","end_date":"Apr 2018","start_date":"2009","subtitle":"Houde Interaction Design, LLC","title":"Principal UX Designer"}],"url":"https://www.linkedin.com/company/houde-interaction-design-llc"},{"company":"Bitstream Inc.","company_id":"bitstream","location":"","positions":[{"description":"Designed a suite of applications for creating personalized data-driven print and digital documents as well as web portals for online document customization. Designed a suite of applications for creating personalized data-driven print and digital documents as well as web portals for online document customization.","duration":"1998 2008 10 years","duration_short":"10 years","end_date":"2008","start_date":"1998","subtitle":"Bitstream Inc.","title":"Director of Product Design"}],"url":"https://www.linkedin.com/company/bitstream"},{"company":"Apple Computer, Inc.","company_id":"apple","location":"","positions":[{"description":"Designed, prototyped, and tested new product concepts and innovative user interfaces. Conducted user research, wrote papers, and presented work to broad audiences. Acted as the lead interaction designer in multi-disciplinary project teams. Designed, prototyped, and tested new product concepts and innovative user interfaces. Conducted user research, wrote papers, and presented work to broad audiences. Acted as the lead interaction designer in multi-disciplinary project teams.","duration":"1990 1997 7 years","duration_short":"7 years","end_date":"1997","start_date":"1990","subtitle":"Apple Computer, Inc.","title":"Senior Interaction Designer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Crosfield-Lightspeed, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1987 1989 2 years","duration_short":"2 years","end_date":"1989","start_date":"1987","subtitle":"Crosfield-Lightspeed, Inc.","title":"Software Engineer"}],"url":""},{"company":"MIT Media Laboratory","company_id":"mit","location":"","positions":[{"description":"","duration":"1984 1987 3 years","duration_short":"3 years","end_date":"1987","start_date":"1984","subtitle":"MIT Media Laboratory","title":"Undergraduate Research Assistant"}],"url":"https://www.linkedin.com/company/mit"}]', '["Rick Mohr “Stephanie is a top-flight product designer and a delightful person. With her excellent design sense, sharp technical insights, and strong communication skills she was instrumental in creating with our team a series of award-winning products at Bitstream. She shines at many levels—clarifying big picture goals, cultivating collaborative discussions, creating inspired and clear specifications, and attending to the smallest details. She is appropriately flexible (evolving designs after gathering feedback) or tough (making final decisions when needed). Stephanie would be a great asset to any project or team.”","Andrew Greene “It was always a pleasure to work with Stephanie. Her specs are clear and complete; she takes care to understand the complexity of the developers\' data model and then presents it to the user with clarity and visual appeal. Stephanie also tracked user requests for functionality enhancements and excels at distilling them into a list of prioritized requirements. I recommend her work highly and hope to work with her in the future on another project.”"]']### Assistant: The agent's job is to consult and provide technical solutions, and today, the agent is reaching out to the user because they need to collaborate on designing AI applications for user experience improvement.
### Human: Agent: ['Eric Glustrom', "Eric Glustrom is the founder of Watson Institute and Educate! - two organizations transforming education worldwide. Watson Institute powers career accelerators for corporations, foundations, and universities to identify and develop next generation entrepreneurial leadership talent. Educate! equips youth in East Africa to succeed in today's economy and impacts 240,000 students across Uganda, Rwanda, and Kenya through a model that has significantly influenced the national curriculum and exam of Uganda and Rwanda. Recognized as an Ashoka fellow, Echoing Green fellow, and one of Forbes 30 social entrepreneurs under 30, Eric’s work is driven by a simple belief: to solve the toughest challenges facing humanity, the place to start is within the hearts and minds of the next generation.", 'CEO and Founder at Watson Institute', 'Watson Institute', '[{"company":"Watson Institute","company_id":"watson_inst","industry":"Higher Education","location":"Boulder, Colorado","positions":[{"description":"Watson Institute is a new model of higher education for next generation innovators, leaders, and entrepreneurs. Watson Institute is a new model of higher education for next generation innovators, leaders, and entrepreneurs.","duration":"Jun 2012 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Jun 2012","subtitle":"Watson Institute","title":"CEO and Founder"}],"url":"https://www.linkedin.com/company/watson_inst"},{"company":"Educate!","company_id":"experienceeducateorg","location":"","positions":[{"description":"","duration":"Jun 2002 - Present 20 years 2 months","duration_short":"20 years 2 months","end_date":"Present","start_date":"Jun 2002","subtitle":"Educate!","title":"Founder and Board Member"}],"url":"https://www.linkedin.com/company/experienceeducateorg"}]', '["Amos Ben Hashaka “Eric is a very loving people person that have sympathy for people. He is a type of person that whoever, he is involved to help or mentoring stops when he/she see them succeed in whatever they are doing. He is a very passionate leader and I could see that when we met in 2002 in Kyangwali Camp where Educate was born. After he visited a young student by Olivier Benson in his grass roofed house and saw the condition he was and he was lacking support to pursue his education, he was touched and wanted to help with immediate effect and that shows which kind of person he is. He is not only a sensible person but he is also very dedicated to helping and leading with a big heart. That is Eric i met and i happy to have met him.”","Maya Brook “Eric is an amazing leader and innovator. He is very hard working and an effective Executive Director. He has created a well respected organization that empowers the next generation of youth in Africa.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to identify and develop next generation entrepreneurial leadership talent, and today, the agent is reaching out to the user because they need to discuss potential career opportunities and mentorship programs in the field of higher education and innovation.
### Human: Agent: ['Denise Eppel', 'Knowledgeable HRIS and Project Management professional with expertise in many areas of HR operations including: HR data maintenance and administration, reporting and business analytics, HR systems integration and implementation, process improvement and process mapping, acquisition/ divestiture activity, managing day to day operations, and business requirements documentation creation. Proven track record in leading HRIS projects by collaborating with global HR teams and delivering project tasks on time. Systems oriented team player who uses organization and problem-solving skills to consistently achieve high results.', 'HRIS and project management professional', 'Grainger', '[{"company":"Grainger","company_id":"w.w.-grainger","industry":"Retail Office Equipment","location":null,"positions":[{"description":"Lead HRIS team at Grainger in HR system support, new system functionality and implementations with focus on data integrity and end to end mindset with process and system updates.","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Grainger","title":"Manager HRIS"},{"description":"Support HRIS activities in the HR Shared Services department.","duration":"Aug 2016 Nov 2019 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2019","start_date":"Aug 2016","subtitle":"Grainger","title":"Sr HRIS Analyst"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"WEC Energy Group","company_id":"wec-energy-group","location":"","positions":[{"description":"","duration":"2010 Aug 2016 6 years","duration_short":"6 years","end_date":"Aug 2016","start_date":"2010","subtitle":"WEC Energy Group","title":"Sr HRIS Business Analyst"}],"url":"https://www.linkedin.com/company/wec-energy-group"},{"company":"Baxter Healthcare","company_id":"baxter-healthcare","location":null,"positions":[{"description":"Supported the HR systems and process at the company, and led a team of HRIS professionals.","duration":"Oct 2005 Dec 2009 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2009","start_date":"Oct 2005","subtitle":"Baxter Healthcare","title":"HRIS Project Leader/Sr. HR Operations Analyst"},{"description":"","duration":"Jul 2004 Oct 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2005","start_date":"Jul 2004","subtitle":"Baxter Healthcare","title":"HRIS Analyst"},{"description":"","duration":"Apr 2000 Jul 2004 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jul 2004","start_date":"Apr 2000","subtitle":"Baxter Healthcare","title":"HRIS Specialist/HRIS Coordinator"},{"description":"","duration":"Feb 1998 Apr 2000 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2000","start_date":"Feb 1998","subtitle":"Baxter Healthcare","title":"Operations Specialist/Operations Coordinator"}],"url":"https://www.linkedin.com/company/baxter-healthcare"},{"company":"Kelly Services","company_id":"kellyservices","location":"","positions":[{"description":"Placement at Baxter Healthcare Corporation. Assisted the HR department with various activities. Placement at Baxter Healthcare Corporation. Assisted the HR department with various activities.","duration":"Oct 1997 Feb 1998 5 months","duration_short":"5 months","end_date":"Feb 1998","start_date":"Oct 1997","subtitle":"Kelly Services","title":"Human Resource Assistant"}],"url":"https://www.linkedin.com/company/kellyservices"}]', '["Andrea Davey “Denise Eppel and I have worked together on several business transformation projects. Denise, in her role as an HR Project Leader, has a strong understanding of the information and processes in her area. She asks the business the right questions in order to ensure that work product she provides meets the business needs. She provides proactive suggestions in order to obtain comprehensive solutions. Business leaders know what they want to happen, Denise has nuanced knowledge of the HR intricacies and utilizes that knowledge to meet the business needs in a thorough and timely fashion. She is a true business partner.”","Denise M. “Denise is a very diligent person. She has been a valued subject matter expert to those working in the businesses for several years now, and is a pleasure to work with.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to manage HRIS projects and provide support for HR systems, while the user is reaching out to the agent because they need assistance with optimizing production line operations in their current role as a Production Line Lead.
### Human: Agent: ['Jason Meyers', 'Licensed General Contractor', 'The Old House Restoration Co.', 'Old House Restoration Co.', '[{"company":"Old House Restoration Co.","company_id":null,"location":"","positions":[{"description":"Licensed General Contractor Licensed General Contractor","duration":"Jan 2007 - Present 15 years 7 months","duration_short":"15 years 7 months","end_date":"Present","start_date":"Jan 2007","subtitle":"Old House Restoration Co.","title":"Owner"}],"url":""},{"company":"The Old House Restoration Co.","company_id":null,"location":"","positions":[{"description":"Each one of our customers is so different, some are homeowners that want to bring new life to their old home and remember why they bought it in the first place, i.e,. great bones and lots of potential, others are preparing to sell theirs and want it to look its best, some have just purchased and want to put their own \\"style\\" on it and still others are investors looking to make a profit. Regardless, they all want the same thing. To be treated fairly, respectfully and have great value for the work I try to fully understand each of them individually and what they want, From restoring an old chimney or adding a sliding glass door, they all have a vision and I believe my job is to understand that vision and make it a reality. Myself and my crew do our best to achieve it.","duration":"2007 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2007","subtitle":"The Old House Restoration Co.","title":"Owner"}],"url":""}]', '["David Hance “Jason has a long history of providing building and renovation services. He has the ability to take on many facets within in an overall large scale project. We have worked together on projects and I would especially recommend Jason to the owner that needs a knowledgeable contractor. Once hired, Jason clearly plans out his projects. Jason keeps a clean organized work site and instills this in his employee\'s. Jason keeps detailed records of the build. ”","❉Jennifer Monroe “In real estate, it\'s always a challenge to find a construction professional who is consistently excellent, on-time and who does beautiful work. Jason is that guy and our clients just love him! I\'ve had Jason do work for me personally, and I highly recommend him!”"]'] User: ['Nick Hartley', 'I will use my skills from education and working in the construction sector to assist people in our community where there are needs!', 'Retired', 'Baltimore', '[{"company":"Baltimore","company_id":null,"location":"","positions":[{"description":"Activist in Baltimore, Ohio Activist in Baltimore, Ohio","duration":"Jun 2011 - Present 10 years 10 months","duration_short":"10 years 10 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Baltimore","title":"Activist"}],"url":""},{"company":"Roshon Construction LLC","company_id":null,"location":"","positions":[{"description":"Prepared contracts and purchase order for all 16 major divisions of work, and prepared change orders. Reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items. Organized set up all directories for construction documents and maintained computer files. Prepared contracts and purchase order for all 16 major divisions of work, and prepared change orders. Reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items. Organized set up all directories for construction documents and maintained computer files.","duration":"Mar 2008 May 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2009","start_date":"Mar 2008","subtitle":"Roshon Construction LLC","title":"Office Manager/Contract Administrator"}],"url":""},{"company":"Wallick Construction Midwest LLC","company_id":null,"location":"","positions":[{"description":"Prepared contracts and purchase order for all 16 major divisions of work, prepared change orders, maintained cost report on each project for reconcilliation with accounting department. Edited and reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items. Prepared contracts and purchase order for all 16 major divisions of work, prepared change orders, maintained cost report on each project for reconcilliation with accounting department. Edited and reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items.","duration":"Aug 2006 Dec 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2007","start_date":"Aug 2006","subtitle":"Wallick Construction Midwest LLC","title":"Contract Administrator"}],"url":""},{"company":"Elford Construction","company_id":null,"location":"","positions":[{"description":"Prepared contracts and purchase order for all 16 major divisions of work, prepared change orders, maintained cost report on each project for reconcilliation with accounting department. Edited and reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items. Schedule pre-start meetings, directed and/or reviewed bids with project manager, pre-qualified subcontractors, attended job site meetings for projeject manager, reviewed schedule with superintendent and the subcontractor\'s progress. Monitored and tracked punch lists, filed as-builts, managed and prepared Closeout and O&M manuals.","duration":"Jun 2004 Jul 2006 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2006","start_date":"Jun 2004","subtitle":"Elford Construction","title":"Assistant Project Manager"}],"url":""},{"company":"Wallick Construction","company_id":null,"location":"","positions":[{"description":"Prepared contracts and purchase order for all 16 major divisions of work, prepared change orders, maintained cost report on each project for reconcilliation with accounting department. Edited and reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items. Prepared contracts and purchase order for all 16 major divisions of work, prepared change orders, maintained cost report on each project for reconcilliation with accounting department. Edited and reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items.","duration":"May 1999 May 2004 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2004","start_date":"May 1999","subtitle":"Wallick Construction","title":"Contract Administrator"}],"url":""},{"company":"SAR Building Group","company_id":null,"location":"","positions":[{"description":"Prepared contracts and purchase order for all 16 major divisions of work, prepared change orders, maintained cost report on each project for reconcilliation with accounting department. Edited and reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items. Prepared contracts and purchase order for all 16 major divisions of work, prepared change orders, maintained cost report on each project for reconcilliation with accounting department. Edited and reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items.","duration":"Sep 1998 May 1999 9 months","duration_short":"9 months","end_date":"May 1999","start_date":"Sep 1998","subtitle":"SAR Building Group","title":"Contract Administrator"}],"url":""},{"company":"Wallick Construction","company_id":null,"location":"Reynoldsburg, OH","positions":[{"description":"Prepared contracts and purchase order for all 16 major divisions of work, prepared change orders, maintained cost report on each project for reconcilliation with accounting department. Edited and reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items. Prepared contracts and purchase order for all 16 major divisions of work, prepared change orders, maintained cost report on each project for reconcilliation with accounting department. Edited and reviewed structural shop drawings, forwarded to architect/engineer for approval, updated drawings sent copies to field and subcontactors. Collected liability and property damage insurance, OSHA work history, MSDS for field use and maintained log on these items.","duration":"Sep 1993 Jun 1998 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 1998","start_date":"Sep 1993","subtitle":"Wallick Construction","title":"Contract Administrator"}],"url":""}]', '["David Lane “I worked with Nick during a large HUD renovation located in Cincinnati, Ohio. Nick worked in the contract department and his attention to detail and timey response added to the overall sucess of of our project.”","Rob Roshon “I have worked with Nick at both Roshon Construction and Wallick Construction. Nick is a detail oriented, dedicated and reponsible co worker. He understands the contract documents and is adept at issuing purchase orders and subcontracts along with managing the submittal process. Nick provides a postitive image and would be an asset to any company. I would definitely rehire Nick if we had a position available for him.”"]']### Assistant: The agent's job is to provide building and renovation services, and today the user is reaching out to the agent because they need assistance with a large-scale construction project in Baltimore.
### Human: Agent: ['Eugene Wolfson', 'Accomplished professional with solid experience in software design and development of financial-related applications running in C/C++/UNIX environment', 'Senior Software Engineer/Project Lead at Bloomberg L.P. (Fixed Income Electronic Trading)', 'Bloomberg L.P.', '[{"company":"Bloomberg L.P.","company_id":"bloomberg-lp","industry":"Financial Services","location":"New York, NY","positions":[{"description":"- Development of services supporting control and distribution of Money Markets (CP/CD/ECP/VRDN/UST) offerings provided by major dealers (C++/Unix). - On-going development, troubleshooting and upgrades for BOOM - Bloomberg\'s flagship Money Markets trading portal- Trading systems solutions for Freddie Mac- Design and implementation of Money Market Funds trading portal using SWIFT network, as well as Bloomberg-to-Bloomberg (for European markets) and ftp-based flows (US markets).- Working with Transfer Agents, Fund Vendors and Product Specialists on formulating business and programming specs for the implementations above- Provided technical leadership, project management (2-3 developers) and general guidance for the team","duration":"Sep 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Sep 2011","subtitle":"Bloomberg L.P.","title":"Senior Software Engineer/Project Lead"}],"url":"https://www.linkedin.com/company/bloomberg-lp"},{"company":"Goldman Sachs Inc.","company_id":"goldman-sachs","location":"","positions":[{"description":"Trading Systems for US Taxable Money Markets products: design, development, analysis, enhancements, interviewing, training etc.","duration":"Mar 2004 Sep 2011 7 years 7 months","duration_short":"7 years 7 months","end_date":"Sep 2011","start_date":"Mar 2004","subtitle":"Goldman Sachs Inc.","title":"Senior Analyst/VP"}],"url":"https://www.linkedin.com/company/goldman-sachs"},{"company":"Deutsche Bank","company_id":"deutsche-bank","location":"","positions":[{"description":"Development of LoanIQ - integral solution for loan origination, analytics and risk management.","duration":"Apr 2001 Mar 2004 3 years","duration_short":"3 years","end_date":"Mar 2004","start_date":"Apr 2001","subtitle":"Deutsche Bank","title":"Software Analyst/VP"}],"url":"https://www.linkedin.com/company/deutsche-bank"},{"company":"Moneyline/Merril Lynch","company_id":null,"location":"","positions":[{"description":"Development of framework of C++ services, supporting connectivity of Merrill Fixed Income trading systems to external electronic marketplaces (JUNO) .","duration":"Mar 2000 Mar 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2001","start_date":"Mar 2000","subtitle":"Moneyline/Merril Lynch","title":"Sr. Software Engineer"}],"url":""},{"company":"ILX (currently part of Thomson Financial)","company_id":null,"location":"","positions":[{"description":"Development of Price File server, containing all pricing information for a wide range of securites. Redesign and implementation of pseudo-SQL server, enabling users to run SQL-like quries on non-relational databases.","duration":"Apr 1997 Mar 2000 3 years","duration_short":"3 years","end_date":"Mar 2000","start_date":"Apr 1997","subtitle":"ILX (currently part of Thomson Financial)","title":"Sr. Developer"}],"url":""},{"company":"Motorola Cellular","company_id":"motorola-mobility","location":"Tel-Aviv, Israel","positions":[{"description":"Development of software for cellular switches","duration":"May 1995 Apr 1997 2 years","duration_short":"2 years","end_date":"Apr 1997","start_date":"May 1995","subtitle":"Motorola Cellular","title":"Programmer"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"Amdocs","company_id":"amdocs","location":"Tel-Aviv, Israel","positions":[{"description":"Development of integrated solutions for Utility Billing","duration":"Oct 1993 Apr 1995 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 1995","start_date":"Oct 1993","subtitle":"Amdocs","title":"Developer"}],"url":"https://www.linkedin.com/company/amdocs"}]', '["“I had the pleasure of working with Eugene while on the Deutsche Bank Global loan system roll-out project. Eugene did a nice job on the project developing interfaces for the global and local reporting groups. He quickly gets a grasp on the project objectives and details of the tasks required. He is very technically competent. Eugene suggests alternative ways of solving problems and had suggested and implemented solutions that met and exceeded the requirements in terms of development time, functionality and reduced future maintenance requirements.”","“From his many years of experience, Eugene has acquired very sharp technical skills in many different areas of technology, particularly in C, C++, Java and databases on Unix/Linux platforms. Eugene is a real professional. He is easy to work with, has a pleasant demeanor, keeps his cool when others are losing theirs, multi-tasks well and can be relied upon to get the job done. He is client focused and his technical solutions show a clear understanding of the financial industry, particularly in Fixed Income processes and flows. Coupled with his technical skills, Eugene has a work ethic that propels him to go above and beyond what is expected of him in his role. He has a quick grasp of the issues on his projects and takes ownership of the problem space and creating the solutions.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to analyze business requirements and propose solutions, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a project related to supply chain optimization in the healthcare industry.
### Human: Agent: ['Benjamin Jemmott III -CEH, VCP6, CCNA', 'I am an information technology professional with a demonstrated history of working in the information technology and services industry. I am skilled in Windows, and Linux administration. I am also experienced and certified in protecting networks from the latest cyber security threats, and the configuration and administration of virtual environments.', 'IT Professional \| Certified Ethical Hacker \| Mentor \| Entrepreneur', 'Safe Tek Solutions LLC', '[{"company":"Safe Tek Solutions LLC","company_id":null,"location":"Hampton Roads","positions":[{"description":"","duration":"May 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"May 2013","subtitle":"Safe Tek Solutions LLC","title":"Computer Network/Security Consultant"}],"url":""},{"company":"SYNTECH","company_id":null,"location":"Virginia Beach, Virginia, United States","positions":[{"description":"","duration":"Feb 2020 Feb 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2021","start_date":"Feb 2020","subtitle":"SYNTECH","title":"Senior Network Engineer / Information Technology Services Team Leader"}],"url":""},{"company":"La Tienda - The Best of Spain","company_id":"tienda-inc-","location":"Toano, VA","positions":[{"description":"","duration":"Oct 2016 Feb 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2020","start_date":"Oct 2016","subtitle":"La Tienda - The Best of Spain","title":"IT Specialist"}],"url":"https://www.linkedin.com/company/tienda-inc-"},{"company":"Calvary Revival Church","company_id":"calvary-revival-church","location":"Norfolk, Virginia Area","positions":[{"description":"Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.","duration":"Dec 2012 Oct 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Oct 2016","start_date":"Dec 2012","subtitle":"Calvary Revival Church","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/calvary-revival-church"}]', '["Kevin Will “As a non profit that teaches students how people should conduct business I can\'t think of a better role model or example of this than BEN. He is always available and goes the extra mile to ensure that his customers are satisfied. ”","Gay White “Benjamin Jemmott is extremely knowledgeable in his field. He is dedicated to resolving issues in a professional and timely manner.”"]'] User: ['Jared Faucher', 'Technically sophisticated software developer with a proven track record in successful application design, team leadership, and interpersonal communication.', 'Software Engineer at Vevo', 'Vevo', '[{"company":"Vevo","company_id":"vevo","industry":"Entertainment","location":"Portland, Oregon, United States","positions":[{"description":"","duration":"Dec 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Vevo","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/vevo"},{"company":"BizTek People, Inc.","company_id":"biztek-people-inc-","location":"Portland, Oregon Area","positions":[{"description":"Back end software engineer working on migrating legacy inventory management system to highly scalable cloud based microservice architecture utilizing Spring Boot, Apache Camel and various Amazon Web Services (AWS) technologies","duration":"Sep 2019 Nov 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2020","start_date":"Sep 2019","subtitle":"BizTek People, Inc.","title":"Java Developer on site at Nike WHQ"}],"url":"https://www.linkedin.com/company/biztek-people-inc-"},{"company":"Accenture","company_id":"accenture","location":null,"positions":[{"description":"Utilize front end and back end programming to build and maintain web applications and other products. Serve as integral part of development team to deploy various projects, including Spring Boot microservices initiatives for ingesting and indexing documents and data ETL from the Apache Big Data ecosystem. Utilize a mature DevOps ecosystem to deploy applications using a Bamboo CI/CD pipeline, and perform hands-on Linux server configuration as needed.","duration":"Dec 2018 Sep 2019 10 months","duration_short":"10 months","end_date":"Sep 2019","start_date":"Dec 2018","subtitle":"Accenture","title":"Advanced Application Engineering Specialist"},{"description":"Served in a client-facing role to work closely with customers and product owners presenting applications and demos during sprint reviews. Organized production releases within client infrastructure, as well as designed and maintained application-related documents. Implemented business requirements for REST API used by multiple internal applications and performed integrations within Pega to internal applications.","duration":"Dec 2017 Dec 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2018","start_date":"Dec 2017","subtitle":"Accenture","title":"Advanced Application Engineering Senior Analyst"},{"description":"Collaborated with UI/UX team to design and deploy custom UI, and worked with development team to create business processes for various LOBs. Discussed design processes, UI, feedback, and review of products with clients and product owners, and contributed to code review meetings as needed to go over custom-built parts of applications. Served as integral team member by participating in data model and processes design and deployment, and performed troubleshooting for projects post-deployment.","duration":"Nov 2016 Dec 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2017","start_date":"Nov 2016","subtitle":"Accenture","title":"Software Engineering Analyst"},{"description":"Pegasystems Application Developer","duration":"Apr 2016 Nov 2016 8 months","duration_short":"8 months","end_date":"Nov 2016","start_date":"Apr 2016","subtitle":"Accenture","title":"Software Engineering Associate"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Homestart, inc.","company_id":"homestart-inc.","location":"Boston, MA","positions":[{"description":"- Assist homeless and formerly homeless adults become independent and successful by providing assistance with money management.- Act as a Representative Payee for participants who are not able to manage their own money. - Print and disperse checks according to budget developed with participant.- Help in setting up relationships with the Social Security administration, banks and other government and banking institutions as they relate to the Representative Payee service.- Set-up and maintain bank accounts and all relevant Representative Payee paperwork and computer spreadsheet records.- Maintain accurate and detailed financial records on behalf of program participants.- Support participants in maintaining their housing through good budgeting and saving.- Assist clients in obtaining credit reports and working on credit repair.","duration":"Jan 2013 Apr 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2016","start_date":"Jan 2013","subtitle":"Homestart, inc.","title":"Money Management Specialist"}],"url":"https://www.linkedin.com/company/homestart-inc."},{"company":"University of Connecticut","company_id":"university-of-connecticut","location":"","positions":[{"description":"- Worked in maintenance call center with responsibilities include supervising and advising dispatchers and runners, inputting and processing work orders in computer system, coordinating with other departments and various other administrative duties along with a lot of customer service- Received and made calls in a call-center environment- Entered work orders into maintenance computer system, ensuring accuracy of information- Delegated tasks to other workers and keep a productive work environment- Double-checked customer information to ensure accuracy of work order- Coordinated operations with other departments across campus- General filing and data entry regarding customer requests","duration":"Aug 2009 May 2012 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2012","start_date":"Aug 2009","subtitle":"University of Connecticut","title":"Student Supervisor, The Front Desk, Residential Life"}],"url":"https://www.linkedin.com/company/university-of-connecticut"}]', '["Sarah Wood “I worked with Jared at Nike as a colleague on Inventory Management systems. Jared onboarded quickly and is an exceptional developer and team member. He constantly steps in to help and is not afraid to raise issues we should avoid or suggest best practices we should be following. Although Nike is a large company with many processes that have been followed for years, Jared has been able to give our team new perspectives. He is a clean developer who goes above and beyond in regard to testing code. He has a great path in front of him in Nike Digital and would be an exception; member of any team or company he is a part of.”","Burton Despard “Jared has an exceptional ability to quickly grasp, retain and apply complex quantitative concepts. This inherent ability, coupled with his solid education and current software engineering experience - give notice that this young man will go far. I\'ve known Jared for over 10 years. Jared\'s character is beyond reproach, he looks for, and brings out the best in others -- the ultimate team-player. ”"]']### Assistant: The agent's job is to provide IT consulting services and network security solutions. Today, the agent is reaching out to the user because they need assistance in migrating their legacy inventory management system to a highly scalable cloud-based microservice architecture.
### Human: Agent: ['Paul DeFelice', 'I\'ve been a full-time Real Estate agent for over 24 years with an impressive background in residential sales. Working with first-time buyers up to the executive level, my experience includes sales of single family homes, new construction, multi-family homes, lots and condominiums. As a former General Contractor constructing custom and spec homes, as well as a renovator of distressed properties, I clearly understand which investments/improvements you make in your home will bring you the best return. A former Broker/Owner, landlord of multi-family homes, top sales associate and numerous sales awards winner, my extensive track record is sure to be an invaluable asset in your next real estate transaction.My goals consist of (CANI) "constant And Never-Ending Improvement" in growing my business and in customer service.Specialties: 1. Working with & representing first time buyers to purchase homes with little to no money down as well buyers looking to upgrade.2. Working with sellers in all sorts of scenerios from simple to difficult.3.Building homes as a general contractor both on spec and custom homes.', 'Coldwell Banker Residential Real Estate', 'Coldwell Banker Residential Real Estate', '[{"company":"Coldwell Banker Residential Real Estate","company_id":"coldwell-banker","industry":"Real Estate","location":"Sarasota, Florida Area","positions":[{"description":"Paul has been a full-time Real Estate agent for over 25 years with an impressive background in residential sales. Working with first-time buyers up to the executive level, Paul\'s experience includes sales of single family homes, multi-family homes, lots and condominiums. As a former General Contractor constructing custom and spec homes, as well as a renovator of distressed properties, Paul clearly understands which investments/improvements will bring you the best return and which ones will not. A former Broker/Owner, landlord of multi-family homes, top sales associate and numerous sales awards winner, Paul\'s extensive track record is sure to be an invaluable asset in your next real estate transaction.","duration":"Sep 1992 - Present 29 years","duration_short":"29 years","end_date":"Present","start_date":"Sep 1992","subtitle":"Coldwell Banker Residential Real Estate","title":"Broker Associate"}],"url":"https://www.linkedin.com/company/coldwell-banker"},{"company":"RE/MAX Precision Realty","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1999 Jun 2009 9 years 9 months","duration_short":"9 years 9 months","end_date":"Jun 2009","start_date":"Oct 1999","subtitle":"RE/MAX Precision Realty","title":"Sales Consultant"}],"url":""}]', '["“Paul is personable and right on top of every detail. He anticipated some of my needs and steered me in the right direction. As a result, I used Paul for a couple of purchases and sales. I highly recommend him, especially for those who aren\'t accustomed to buying/selling real estate.”","“My homeownership experience with Paul DeFelice was two-fold. First, he assisted me in finding the perfect home, patiently showing me many choices and accompanying me during the initial review process. Once I settled on the home of my choice, Paul helped me through the buying process, making it painless and rewarding. A great milestone was achieved and I couldn\'t be happier. Fast forward 10 years, and I was ready to embark on the next chapter of my life. Paul was there to be relied upon, again! Having to navigate through the rigors of a short sale was frustrating but his professionalism and knowledge of the realty industry guided me successfully through this time-consuming process providing me with a huge relief when closing day finally arrived. I recommend Paul for your first or next home buying experience. He is thorough, knowledgeable and his work ethic is commendable.”"]'] User: ['Amanda Reinhardt', 'Experienced Solutions Engineering Manager with a demonstrated history of working in the computer software industry. Skilled in Computer Repair, Databases, IT Strategy, Data Center, and Management. Strong engineering professional with a focus in Computer and Information Systems Security/Information Assurance.', 'Cloud, Compliance and Technology Leader', 'Flexera', '[{"company":"Flexera","company_id":"flexera","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Flexera","title":"Senior Manager, Solution Engineering"},{"description":"","duration":"Jul 2018 Mar 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2020","start_date":"Jul 2018","subtitle":"Flexera","title":"Manager, Solution Engineering"},{"description":"","duration":"Jan 2018 Jul 2018 7 months","duration_short":"7 months","end_date":"Jul 2018","start_date":"Jan 2018","subtitle":"Flexera","title":"Senior Solutions Engineer- West/Central Region"},{"description":"","duration":"Jun 2015 Mar 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2018","start_date":"Jun 2015","subtitle":"Flexera Software","title":"Solution Engineer- East/South Region"}],"url":"https://www.linkedin.com/company/flexera"},{"company":"SoftwareONE","company_id":"softwareone","location":null,"positions":[{"description":"Managed various internal teams to ensure service is provided to provide clients needs and infrastructure. Manage 5 resources and a Global Service Delivery Center of 52 resources to ensure customer needs were met. Global Analyst Lead to look to streamline processes and delivery.• Helping Grow SAM as a Service offering by 200%• Analyze data and consult client on risk mitigation and software optimization• Manage Multiple Enterprise clients, and act as main point of contact for software license requirements• Provide consulting and guidance around Software Asset Management best practice to clients• Mentor internal resources on software asset management delivery • Create Standards and processes to be delivered on a Global Level• Assist and guide on Request for Proposals on a Global Level• Work with Sales Team to deliver a solution that meets the client requirements.","duration":"Jul 2013 Jun 2015 2 years","duration_short":"2 years","end_date":"Jun 2015","start_date":"Jul 2013","subtitle":"SoftwareONE","title":"Global ITAM Manager SAM Analyst"},{"description":"","duration":"Jul 2012 Jun 2013 1 year","duration_short":"1 year","end_date":"Jun 2013","start_date":"Jul 2012","subtitle":"SoftwareONE","title":"SAM Analyst"}],"url":"https://www.linkedin.com/company/softwareone"},{"company":"Ally Financial Inc.","company_id":"ally","location":"Greater Detroit Area","positions":[{"description":"Work with various internal teams to ensure software is compliant. Measure compliance via versions, end user license agreements, maintenance and install locations.Work with vendors to get version upgrade information, and pricing.• Report and mitigate software compliance risk• Analyze data, and present options to executive management to remove risks, show return on investment, show cost savings, cost over spending and cost avoidance.• Work with Global Supply Chain to gain understandings of contracts and licensed products and ensure terms of use are followed.• Work with vendors to combine license contracts and ensure we are getting the best available pricing.• Work with vendors to understand products, or gain a better understanding on maintenance or support contracts. This also helps to analyze if we are running duplicate products.• Window 7 Governance Project as the Asset Lead to ensure software is Windows 7 compliant• Software Harvesting Project as the Asset Lead reallocating software in the environment to reduce risk and maximize investment.• Perform scans of the environment through Microsoft SCCM or Symantec Altiris to compare to entitlements to ensure compliance.• Capture new purchases and import them into entitlements database","duration":"Jul 2011 Jul 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2012","start_date":"Jul 2011","subtitle":"Ally Financial Inc.","title":"Global ITAM Lead- Software Asset Management"}],"url":"https://www.linkedin.com/company/ally"},{"company":"Hewlett-Packard Financial Services","company_id":null,"location":"Greater Detroit Area","positions":[{"description":"Work with the client to ensure all hardware and software is accounted for on a Global Level, during life cycle. Work with purchasing team to ensure and hardware is correctly ordered, and tracked in various tools. Ensure hardware and software auto discovery data is feeding into database.Worked with a large manufacturing client to ensure all assets were accounted for prior to plant shut down. Managed 5 resources in a warehouse facility to ensure assets were returned to lessor or disposed of to EPA guidelines. Also ensuring data holding devices went through data backup\'s prior to hard drives being wiped.• Subject Matter Expert for Hardware Asset Management, and Software Asset Management for Global Accounts• Maintain physical server location, host name, virtual servers, platforms and software installed• Review all software purchase orders, determine entitlements and compliance• Ensure transfer rights of software from HP to client or HP to 3rd Party Vendor, and software dependencies• Compare physical hardware inventory to auto-discovery database, to asset database and monthly billing invoice using Microsoft SCCM, Symantec Altiris, HP Asset Manager","duration":"Feb 2009 Jul 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2011","start_date":"Feb 2009","subtitle":"Hewlett-Packard Financial Services","title":"Manager, Global Asset Management"}],"url":""},{"company":"EDS a HP Company","company_id":"hewlett-packard-enterprise","location":null,"positions":[{"description":"Managed 22 resources on the IMAC Team, Purchasing Team, Asset Management, Billing Team, and Tools Team. Responsible to ensure all client request make it through the requests are received, purchased, tracked, and billed accordingly. Ensure all tools are operational. Ensure equipment is refreshed at end of life and disposed to client, company and EPA standards.• Manage clients day to day operations based on financial needs and identified processes• Manage order fulfillment requests, software purchases, leasing of hardware, billing and tracking of computer hardware and software.• Manage 13,000 assets in HP Asset Manager in an end to end process. Including new hardware assignments to location, and user, asset relocation, asset re-deployment, assets not reporting to the network, as well as disposition of equipment.• Manage equipment disposition at lease end, coordinate return of asset, buyout or similar asset, taking into account buyout, deployment and logistic costs","duration":"Aug 2005 Feb 2009 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2009","start_date":"Aug 2005","subtitle":"EDS a HP Company","title":"Manger, Business Office"},{"description":"• Experienced in troubleshooting software, supporting feature functionality, maintaining system security• SAP Subject Matter Expert resolving escalated issues from Level 1 support• Single Point of Contact for a 12,000 user international implementation for Expert Users, and Executive management • Assisted in a 5 week training course on SAP given by a European trainer learning 8 modules of SAP in which I was responsible to train 15 co-workers• Mentored and trained co-workers on 2nd level and Executive SAP support","duration":"Aug 2000 Aug 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Aug 2005","start_date":"Aug 2000","subtitle":"EDS a HP Company","title":"SAP Application Support"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Thomas Rice “It\'s my pleasure to recommend Amanda. Amanda is an outstanding asset to SoftwareONE. Her knowledge of software asset management, her professionalism and personality help clients understand their entitlements and make them feel comfortable throughout the engagement process. I\'ve worked with Amanda directly and plan to leverage her skills more with all my clientele.”","Gregory Baines, BA “I had the pleasure of working with Amanda Reinhardt for 5 years. I would like to recommend her to any employer looking for a candidate who shows as much integrity to her team as she has loyalty to her company. Amanda believes in getting the job done ahead of schedule, her leadership skills helps motivate her team, along with her technical background, her professional work ethic makes Amanda the perfect choice for any position in the Information Technology field.”"]']### Assistant: The agent's job is to work with and represent first-time buyers and sellers in various real estate scenarios, and today, the agent is reaching out to the user because they need assistance in navigating the complexities of software asset management for their computer software industry.
### Human: Agent: ['Jose Rodriguez', 'Excellent Staff Action Officer with expansive military experience.', 'Public Affairs Officer at U.S. Army Medical Department Center and School', 'U.S. Army Medical Department Center and School', '[{"company":"U.S. Army Medical Department Center and School","company_id":null,"location":"Fort Sam Houston, Texas","positions":[{"description":"PAO at AMEDDC&S","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"U.S. Army Medical Department Center and School","title":"Public Affairs Officer"}],"url":""},{"company":"The Corpus Christi Army Depot","company_id":"the-corpus-christi-army-depot","location":"Corpus Christi, TX","positions":[{"description":"Public Affairs Lead","duration":"Apr 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Apr 2012","subtitle":"The Corpus Christi Army Depot","title":"Public Affairs Specialist"}],"url":"https://www.linkedin.com/company/the-corpus-christi-army-depot"},{"company":"HQ US Army Material Command","company_id":null,"location":"Huntsville, Alabama Area","positions":[{"description":"Visual Information Specialist, G6 AO.","duration":"May 2011 Apr 2012 1 year","duration_short":"1 year","end_date":"Apr 2012","start_date":"May 2011","subtitle":"HQ US Army Material Command","title":"Visual Information Specialist"}],"url":""},{"company":"Combined Arms Training Center, US Army","company_id":null,"location":"US Army Europe","positions":[{"description":"Combined Arms Training Center, 7th US Army Joint Multinational Training Command, US Army Europe","duration":"Apr 2006 May 2011 5 years 2 months","duration_short":"5 years 2 months","end_date":"May 2011","start_date":"Apr 2006","subtitle":"Combined Arms Training Center, US Army","title":"Visual Information and Public Affairs Specialist, Online Training Manager"}],"url":""},{"company":"Defense Threat Reduction Agency","company_id":"defense-threat-reduction-agency","location":"Ft. Belvoir, VA","positions":[{"description":"Graphic Arts, Photography, Video","duration":"Nov 2004 Apr 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2006","start_date":"Nov 2004","subtitle":"Defense Threat Reduction Agency","title":"Chief, Visual Information"}],"url":"https://www.linkedin.com/company/defense-threat-reduction-agency"},{"company":"United States Air Force","company_id":"united-states-air-force","location":null,"positions":[{"description":"Leader of the largest USAF Visual Information Support Center supporting HQ USAFE, NATO, SOCEUR, EUCOM and deployed assets.","duration":"Jan 2000 Nov 2004 4 years 11 months","duration_short":"4 years 11 months","end_date":"Nov 2004","start_date":"Jan 2000","subtitle":"United States Air Force","title":"Base Visual Information Manager"},{"description":"Visual Information Program Manager","duration":"Mar 1996 Jan 2000 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2000","start_date":"Mar 1996","subtitle":"United States Air Force","title":"Visual Information Program Manager"},{"description":"Videographer","duration":"Nov 1994 Mar 1996 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 1996","start_date":"Nov 1994","subtitle":"12th Communication Squadron, US Air Force","title":"Videographer"},{"description":"Photography","duration":"Aug 1991 Nov 1994 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 1994","start_date":"Aug 1991","subtitle":"12th Communication Squadron, US Air Force","title":"Photographer"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"Paisano Student Newspaper","company_id":null,"location":"University of Texas at San Antonio","positions":[{"description":"Editor, Photo editor, writer.","duration":"Aug 1989 Jun 1991 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 1991","start_date":"Aug 1989","subtitle":"Paisano Student Newspaper","title":"Photo Editor, Staff Writer"}],"url":""}]', '["“I worked for Jose while serving in Europe, I found his leadership style very accommodating. He allowed his leaders to lead and provide inputs that were always given thoughtful consideration. He was a strong leader who was not afraid of taking risks while assuring that the mission came first. I\'m grateful to have served under his leadership and I believe that I\'m a better leader as a result. If your looking for a strong leader I highly recommend Jose, his work ethic is one of the best I\'ve ever seen. Jerry Phillips”","“Jose was a very astute manager. He was sure that his people had what they needed to get the job done. He had a knack of finding funds that were required to complete the mission. He put his people first and ensured that they succeeded.”"]'] User: ['James Merkin', "I have an extensive hands-on software and hardware background, and also enjoy working with non-technical people helping them adapt technology to their needs.I've been successful in roles that require a deep understanding of technology, as well as interaction with users of technology - such as Sales Engineer and Product Manager.I live in New York, but would be willing to relocate for the right opportunity.Specialties: Business Analysis, Systems Integration, Technology Product & Project Management, Digital Audio", 'Technology Consultant', 'NYC Tech', '[{"company":"NYC Tech","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Technology consulting for small, medium and non-profit businesses Technology consulting for small, medium and non-profit businesses","duration":"Mar 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Mar 2017","subtitle":"NYC Tech","title":"Founder"}],"url":""},{"company":"Clinton Housing Development Company","company_id":"clinton-housing-development","location":"New York, NY","positions":[{"description":"● Upgraded internet connectivity – increased WAN speed resulting in over 15% improvement in employee productivity● Implemented VOIP – cut phone costs 25% and increased business flexibility● Migrated email from Exchange 2003 server to managed server in cloud – resulting in improvement in uptime from 85% to 99.99%, reduced spam● Implemented managed printing program – slashing printing costs 70%, with greatly increased printer uptime● Implemented firewall management & cloud-based anti-virus – eliminating malware● Administrator of MS Windows Server and hosted Exchange Server● Oversaw desktop support for 60 PCs at 6 location● Negotiated with, supervised and worked directly with vendor teams","duration":"Mar 2014 Jan 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2017","start_date":"Mar 2014","subtitle":"Clinton Housing Development Company","title":"Director of Technology"}],"url":"https://www.linkedin.com/company/clinton-housing-development"},{"company":"Self Employed","company_id":null,"location":"New York, NY","positions":[{"description":"● Installed & administered Microsoft servers, networks; solved PC and Mac hardware and software issues for small businesses & non-profits● On-call trading floor support for Goldman Sachs, JP Morgan Chase ● System migration & general troubleshooting for various locations of The Brooklyn Hospital Center● Interviewed business users for requirements; created technical specifications, database schemas, user interfaces, websites, user manuals● Designed data conversion & ETL strategies to migrate data such as email and financial records for small businesses","duration":"2009 2014 5 years","duration_short":"5 years","end_date":"2014","start_date":"2009","subtitle":"Self Employed","title":"Independent Consultant"}],"url":""},{"company":"RSG Media Systems, LLC","company_id":"rsg","location":"New York, NY","positions":[{"description":"● Re-engineered enterprise-wide financial application for Cablevision - delivered project in half the time allocated● Met & interviewed senior managers to review requirements and design solutions● Created requirements documents, data flow diagrams, wire-frame models● Supervised junior business analysts, working closely with development teams both in the US & India● Analyzed & debugged existing RSG applications, including proprietary scheduling and rights-management software, which interfaced with enterprise-wide accounting and ETL systems","duration":"2008 2008 less than a year","duration_short":"less than a year","end_date":"2008","start_date":"2008","subtitle":"RSG Media Systems, LLC","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/rsg"},{"company":"DQS Software, LLC","company_id":null,"location":"New York, NY","positions":[{"description":"● Performed competitive and market analysis of Data Warehouse products and market environment, wrote whitepapers positioning DQS’ solution● Managed sale of DQS’ patents to Top 10 global software vendor for nearly $1,000,000● Delivered demos and presentations to companies such as IBM and CA ● Performed competitive and market analysis of Data Warehouse products and market environment, wrote whitepapers positioning DQS’ solution● Managed sale of DQS’ patents to Top 10 global software vendor for nearly $1,000,000● Delivered demos and presentations to companies such as IBM and CA","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"DQS Software, LLC","title":"Product Manager/Sales Consultant"}],"url":""},{"company":"Independent Consultant","company_id":null,"location":"New York, NY","positions":[{"description":"Projects include:Barnes & Noble, Inc. (New York, NY)● Reverse-engineered an undocumented corporate-wide merchandising application written in PowerBuilder & Oracle● Tested application logic using SQL queries - wrote manual explaining system behavior Biosense Technologies, Inc. (Woburn, MA) ● Researched niche market, wrote funding proposals for this startup biotech company● Result of over $2,000,000 in grants from National Institutes of Health and National Science Foundation programs Aquasketch (Nyack, NY)● Advised inventor of this new underwater communication device on product strategies, product launch and marketing, resulting in contract with largest distributor in its industry.","duration":"2002 2006 4 years","duration_short":"4 years","end_date":"2006","start_date":"2002","subtitle":"Independent Consultant","title":"Self Employed"}],"url":""},{"company":"BroadVision","company_id":"broadvision","location":null,"positions":[{"description":"(for Financial Services Products)● Created strategy to combine existing content - management and portal products into suite ● Partnered with all levels of sales, marketing and engineering staff. ● Analyzed competitors to create sales strategies targeted to specific regions and finance sub verticals● Created demos and presentations● Trained global sales force● Wrote marketing collateral","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"BroadVision","title":"Product Manager"},{"description":"(Vendor of website/ecommerce enterprise software)● Over quota every quarter - made President\'s club first full year.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"BroadVision","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/broadvision"},{"company":"John Hancock","company_id":"john-hancock","location":"Boston, MA","positions":[{"description":"● Designed and implemented data administration and extraction tool, working closely with Architect and team of programmers● Trained line management in use of Data Warehouse. ● Designed and implemented data administration and extraction tool, working closely with Architect and team of programmers● Trained line management in use of Data Warehouse.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"John Hancock","title":"Data Warehouse Consultant"}],"url":"https://www.linkedin.com/company/john-hancock"},{"company":"Smith Barney","company_id":"morgan-stanley","location":"New York, NY","positions":[{"description":"● Project manager for intranet - based document publishing system● Part of team that built first data warehouse at Smith Barney● Designed and built account - tracking system for Corporate Services division in PowerBuilder● Interfaced portfolio management system and data to global corporate network using C++ and Perl ● Project manager for intranet - based document publishing system● Part of team that built first data warehouse at Smith Barney● Designed and built account - tracking system for Corporate Services division in PowerBuilder● Interfaced portfolio management system and data to global corporate network using C++ and Perl","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Smith Barney","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/morgan-stanley"}]', '["Mitchell Glenn “Jim assisted us in many ways, from desktop support to project management - whatever was required to get the job done. His work as Project Manager on the development of our Trainer Scheduling app was a complete success. Working with the users and the developers, Jim guided us from an idea to a design to an incredibly efficient and useful application, that completely met our needs.”","Michael Roth “I first worked with Jim at Shearson where Jim was responsible for server and desktop maintenance.Some years later Jim agreed to partner with me to help me sell software that I had developed. I had been unable to monetize my idea up to that point. Jim helped me figure out how to position and present my product resulting in a sale to a major software house. I would not hesitate to take advantage of Jim’s industriousness, technical knowledge and strategic insight again in the future.”"]']### Assistant: The agent's job is to provide technology consulting for small businesses, and today the agent is reaching out to the user because they need assistance with integrating new software into their current system.
### Human: Agent: ['Julie Pritchard', 'A highly curious action-oriented leader with broad operations experience. Skilled leader credited for collaborative communication. Multiple years experience developing talent and leading life cycle process improvement. Worked with multifunctional teams and global business unit on brand initiatives, voice of customer, and sales strategies. Adapt quickly to business requirements, while exercising sound judgment and exceeding stakeholder expectations. Company culture & teamwork is what I value most!Areas of expertise: • Team Work • Strategic Planning • Process Management • Product Development • Marketing Communication • Budget Optimization • Growth Initiatives • Talent Development • Relationship Building', 'VP Product and Business Development at Crow Works', 'Crow Works', '[{"company":"Crow Works","company_id":"crow-works","industry":"Furniture and Home Furnishings Manufacturing","location":"Johnstown, Ohio, United States","positions":[{"description":"","duration":"Nov 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Crow Works","title":"VP Product and Business Development"}],"url":"https://www.linkedin.com/company/crow-works"},{"company":"Abercrombie & Fitch Co.","company_id":"abercrombie-&-fitch","location":null,"positions":[{"description":"Managed Marketing Operations for Abercrombie & Fitch and Abercrombie Kids brands with a team of over 25, including Photo Studio/Campaign Shoots, Site Merchandising, Web Development, Print Production, and Traffic/Project Management. Owned end to end marketing production process, inclusive of the strategic planning cycle, budget, workflow, calendar timing, resource management, and production.","duration":"Aug 2017 Mar 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2020","start_date":"Aug 2017","subtitle":"Abercrombie & Fitch Co.","title":"Director/Sr. Director Marketing Operations"},{"description":"Managed E-Commerce Marketing for Abercrombie & Fitch, Abercrombie Kids, and Hollister brands with 6 team members. Collaborated with digital leaders on strategic plans supporting campaigns and promotions. Oversaw delivery and testing of assets for the e-commerce website and e-commerce app.","duration":"Feb 2015 Aug 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2017","start_date":"Feb 2015","subtitle":"Abercrombie & Fitch Co.","title":"Director E-Commerce Marketing Strategy & Execution"},{"description":"Managed Visual Operations for Abercrombie & Fitch, Abercrombie Kids, and Hollister brands with 8-10 team members, delivering visual processes and communication for all domestic and international stores.","duration":"May 2009 Feb 2015 5 years 10 months","duration_short":"5 years 10 months","end_date":"Feb 2015","start_date":"May 2009","subtitle":"Abercrombie & Fitch Co.","title":"Director/Sr. Director Visual Operation"},{"description":"Managed Visual Merchandising and Operations for Abercrombie & Fitch and Abercrombie Kids with 4-6 team members delivering visual merchandising standards and communications for all domestic stores.","duration":"Mar 2002 May 2009 7 years 3 months","duration_short":"7 years 3 months","end_date":"May 2009","start_date":"Mar 2002","subtitle":"Abercrombie & Fitch Co.","title":"Manager/Sr. Manager Visual Merchandising & Communications"},{"description":"Managed operations and recruiting for Abercrombie & Fitch and Abercrombie Kids retail stores in Ohio and Kentucky.","duration":"Dec 1998 Mar 2002 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2002","start_date":"Dec 1998","subtitle":"Abercrombie & Fitch Co.","title":"Store Manager/District Manager"}],"url":"https://www.linkedin.com/company/abercrombie-&-fitch"}]', '["Adam Ebert “Julie and I worked together during a crucial part of our large corporation’s history. Large departments were merging, and I was so excited to have her more involved in my day-to-day workflow. She brought much needed project management and process updates that tremendously improved the amount and quality of work we were able to achieve. She is the kind of person who listens, processes and troubleshoots then creates thoughtful actions to make necessary changes to very complex issues. She does all of this with a magnetic personality and positive energy!”","Marissa Davis “As someone who has collaborated with Julie on hundreds of projects, I can attest to the fact that she is one of the most action-oriented, hard-working, and personable people I have ever had the fortune to work with. She combines a number of valuable skill sets into one complete package: she is a pragmatic teammate, skilled at keeping diverse groups of people on task and making progress on even the most complex initiatives; she is a creative problem solver, adept at asking tough questions and pushing others outside the comfort zone of familiarity; and she serves as an unflinching mentor to everyone around her, someone who turns each obstacle into a lesson and builds strong, happy teams full of thoughtful and hard-working people. As her former direct report, I often find myself coming back to her coaching in both my professional and personal life and believe she would be an asset to any team. ”"]'] User: ['Donna Stapleton', 'Experience in managing office environments, administering business processes, and improving back-end operations.Specialties: Client and Vendor Relationship Management, Solution Delivery, Purchasing and Inventory Management, Tracking and Reporting, Team Leadership, Process Improvement, MS Office, CRM systems.', 'Office Manager at Dun-Rite Exteriors', 'Patriot K9 Partners of Wisconsin, Inc.', '[{"company":"Patriot K9 Partners of Wisconsin, Inc.","company_id":null,"location":"Schofield, Wisconsin","positions":[{"description":"Veterans service group offering service dogs and training to qualified veterans.","duration":"Nov 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Patriot K9 Partners of Wisconsin, Inc.","title":"Treasurer Board Of Directors"}],"url":""},{"company":"Dun-Rite Exteriors","company_id":null,"location":"Weston, WI","positions":[{"description":"- Manage Accounts Receivable ensuring that Projects are invoiced accurately and timely.- Manage Accounts Payable to maintain the excellent credit rating of Dun-Rite and strong vendor relationships.- Expand usage of software tools for more accurate Project Management.- Manage vendor rebate programs.- Administer Human Resources functions including calculating and generating payroll for 32 employees bi-weekly.- Ensure that payroll taxes are current along with quarterly and annual reporting.- Maintain compliance with Benefit regulations - insurance, Flex, 401(k).- Improved processes to support employee access to information regarding available benefits and eligibility.- Improved hiring and release processes.- Support co-workers expanding Computer and Software usage by teaching basic knowledge of email and Microsoft Office products. - Increased understanding of computer networking and availabletechnology with Management team.- Documented and improved procedures for Office Manager position.","duration":"Aug 2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Aug 2012","subtitle":"Dun-Rite Exteriors","title":"Office Manager"}],"url":""},{"company":"Wausau Paper","company_id":"wausau-paper","location":"Brokaw WI","positions":[{"description":"Merchant and Consumer Accounts-Client relationship management - support customer needs via phone and email correspondence; prepare website, spreadsheet, and email reports.-Channel marketing support - support project team in training Merchants on use of tools and resources to maximize their business.-Product promotion and pricing support - coordinate with Sales, Marketing and Production to implement seasonal roll-outs including catalog revisions, planograms, programs and pricing; work with Sales and rice Desk to define pricing and create quotes for special business.-Customer issue resolution - team with R&D, Quality, Production, Shipping and Logistics to satisfy inquiries about product development, product availability, and delivery.-Internal development - support team unity; document processes and procedures to improve department efficiency and consistency; partner with IT to implement EDI access and reporting, and to resolve EDI issues.","duration":"Oct 2007 Jul 2012 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jul 2012","start_date":"Oct 2007","subtitle":"Wausau Paper","title":"Customer Solutions Correspondent"}],"url":"https://www.linkedin.com/company/wausau-paper"},{"company":"General Networks Corporation","company_id":null,"location":"California","positions":[{"description":"Inside Account Manager:-Supported six Outside Senior Account Managers including Department head. Increased sales force efficiency by improving internal administration. Increased regional sales by 8%. $7M annual sales.-Researched and generated solutions. Extensive customer communication and interaction. Certified and trained on manufacturer products.-Increased the capture of contract renewals by 30% by creating and maintaining renewal database.Supported status of Microsoft Gold Partner and Novell Platinum Partner by ensuring contact requirements and quoting were met annually.-Coordinated service and delivery of goods with Scheduling department for Customer satisfaction.Purchasing Manager 2003-2006:-Promoted to add procurement responsibilities. -Created department systems. Trained and supervised support staff in purchasing and negotiation.-Increasing inventory accuracy by 7% by creating Purchasing Database to track new purchases and receipts. Implemented tracking of inventory usage, increased sales by 2%.-Increased profit margin by 4% by refining Purchasing Database to track historical data which allowed timely access to pricing information for better negotiations across multiple vendors.-Increased buying power with Distributor to Level 2, increased discount by 6%. Built and maintained vendor relations ensuring increasing pricing discounts. -Coordinated and communicated with Scheduling, Sales and Technical and Professional Services departments to ensure delivery of product on time. Liaison between Accounts Payable and Vendors.-Developed training and mentored Junior Buyer who has since been promoted to Lead Buyer.","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"General Networks Corporation","title":"Inside Account Manager"}],"url":""},{"company":"Call One Computer Service & Support, Inc.","company_id":null,"location":"","positions":[{"description":"-Supervised staff in Purchasing, A/R, A/P, Bookkeeping, HR and Customer Service departments while supporting Sales Director. $5M annual sales.-Responsible for internal sales administration, including training, research and quoting. -Improved sales administration allowing Sales Director to increase sales by 15% annually. Participated in Solution Presentations to customers. -Managed projects from Customer authorization of project through purchasing to scheduling and solution delivery.-Co-chair of team that researched, reviewed and implemented new CRM software including Customer History, Inventory Control and Service Scheduling, Tracking and Billing.-Developed Purchasing and Inventory procedures to support new CRM software. Created training for new procedure implementation. Increased inventory accuracy by 25%.- Managed Customer Service Department. Developed, trained and implemented customer service procedures for new CRM software. Reduced resolution response to four business hours.-Developed and implemented Human Resources procedures to comply with Labor Board requirements. Reduced penalties to $0 from previous audit and prevented Worker\'s Compensation penalties. Attended Labor Board and Employer Labor Attorney Group seminars to keep company in compliance.-Researched and implemented employee benefits, increased employee satisfaction and reduced turnover to 6%.-Created and distributed the Employee Handbook. -Implemented safety training under OSHA compliance guidelines. -Supervised Accounts Payable and Receivable, interfaced with Corporate Accountant.","duration":"Jan 1994 Jan 2002 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2002","start_date":"Jan 1994","subtitle":"Call One Computer Service & Support, Inc.","title":"Operations Manager"}],"url":""}]', '["“Donna worked with me at General Networks. During her time at GNC, she was a huge help in controlling our inventory issues and assisting me with client quotes and orders. Donna is detail oriented and has a great attitude with both clients and co-workers. I would strongly recommend Donna Stapleton.”","“While working with Donna at Wausau Paper I observed her to be very detail oriented and well liked by both internal and external customers. She often went above and beyond to get the customer\'s needs taken care of and always had a positive attitude while dealing with their individual needs.”"]']### Assistant: The agent's job is to manage business processes and improve back-end operations, and today, the agent is reaching out to the user because they need assistance with controlling inventory issues and client quotes at their company.
### Human: Agent: ['Eva M.', 'All Things Supply Chain🔸 Solving Integration Problems🔸 Developing Teams🔸 Leading Transformation effortsMy \|passion\| is well beingMy \|dedication\| is to my familyMy \|expertise\| is connecting and buildingMy \|skill\| is problem solving My \|gift\| is a good sense of humor My \|fear\| is becoming irrelevantMy \|vice\| is my prideMy \|mantra\| is that “every day you can start anew”Business Executive \| Entrepreneur \|Author \| Keynote speaker \| Blogger \| Educator \| Mentor \| Executive Advisor to C-Suite executives \| Chief of Staff \| Seasoned Supply Chain and Operational Strategist \| Transformation and Change Management expert🏆 Featured in 2017 The Silicon Review Top 50 Most Innovative Companies to Watch 🏆 Winner of 2010 "Soaring Heights" Diversity Leadership Award🏆 Winner of 2004 Emerging Leader Award in Colorado.Specialties: executive in residence, leadership development with emphasis on change and transformation, resilience and agility, facilitation of large and small groups, problem solving, strategy development, brand building and business development consulting. 30 years of experience in strategic sourcing, procurement and contracting, program management, IT systems implementations, change management and communications, performance management, KPI development and scorecarding.🇵🇱 Płynna w języku polskim, a to nie jest łatwe po trzydziestu pięciu latach poza krajem :)Bilingual : Polish and English', 'Private Equity \| Global Supply Chain & Procurement Executive \| C~Suite Advisor \|', 'Thought Foundry LLC', '[{"company":"Thought Foundry LLC","company_id":"thought-foundry-llc","industry":"Management Consulting","location":"Greater Denver Area","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Thought Foundry LLC","title":"Principal Managing Partner"}],"url":"https://www.linkedin.com/company/thought-foundry-llc"},{"company":"The Sustainable Procurement Pledge","company_id":"sustainable-procurement-pledge","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"The Sustainable Procurement Pledge","title":"Ambassador"}],"url":"https://www.linkedin.com/company/sustainable-procurement-pledge"},{"company":"University of Denver - Daniels College of Business","company_id":"daniels-college-of-business","location":"Greater Denver Area","positions":[{"description":"","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"University of Denver - Daniels College of Business","title":"Professor \| Marketing & Supply Chain"}],"url":"https://www.linkedin.com/company/daniels-college-of-business"},{"company":"Procurement Leaders","company_id":"procurement-leaders","location":"Denver","positions":[{"description":"","duration":"Dec 2014 Mar 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2018","start_date":"Dec 2014","subtitle":"Procurement Leaders","title":"Managing Director"}],"url":"https://www.linkedin.com/company/procurement-leaders"},{"company":"Molson Coors Beverage Company","company_id":"molson-coors","location":"Greater Denver Area","positions":[{"description":"","duration":"Aug 1999 Jul 2014 15 years","duration_short":"15 years","end_date":"Jul 2014","start_date":"Aug 1999","subtitle":"Molson Coors Beverage Company","title":"Global Supply Chain \| Procurement \| Operations Executive"}],"url":"https://www.linkedin.com/company/molson-coors"},{"company":"3Com","company_id":"3com","location":"Arlington Heights, IL","positions":[{"description":"","duration":"Jan 1996 Jul 1999 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 1999","start_date":"Jan 1996","subtitle":"3Com","title":"Sr. Manager \| US Procurement"}],"url":"https://www.linkedin.com/company/3com"},{"company":"Motorola Mobility (a Lenovo Company)","company_id":"motorola-mobility","location":"","positions":[{"description":"","duration":"Jan 1989 Dec 1995 7 years","duration_short":"7 years","end_date":"Dec 1995","start_date":"Jan 1989","subtitle":"Motorola Mobility (a Lenovo Company)","title":"Industrial Engineer"}],"url":"https://www.linkedin.com/company/motorola-mobility"}]', '["“Eva is an inspirational and innovation driven leader. Eva has amazing communication skills, is always supportive, empowering others and I admire her unique ability of steering without enforcing her views. She is a quick-witted, passionate professional who not only adds, but creates value for any team or organisation she is part of! ”","“Few global operations and procurement executives have demonstrated the ability to drive at near light-speed sustained transformative change and value creation as Eva Milko-Sutton. As is common among professionals, we develop a circle of advisors with whom we trust and rely upon for unique insights and perspectives; these are the individuals who help shape and refine our strategies and approach. For me, Eva is center in my circle. Whether seeking her wisdom on global markets, transformation, operations, or procurement and supply chain matters, Eva has consistently offered bespoke thought leadership that causes me to pause, reflect then refine. What I particularly value is her worldview on next practices and practical experience having led complex global organizations from both Europe and North America. Considering her track record of consistently credible counsel, Eva earns my highest recommendation.”"]'] User: ['Sean Lent', 'I have extensive Knowledge in Freighting automobiles and Heavy equipment. If you need this service please do no hesitate to cal me at 888-803-4014', 'Need a vehicle shipped?', 'Snowbird Express', '[{"company":"Snowbird Express","company_id":null,"location":"Boca Raton Fl","positions":[{"description":"Shipping America one car at a time!!! 888-803-4014 Shipping America one car at a time!!! 888-803-4014","duration":"Jul 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2020","subtitle":"Snowbird Express","title":"Logistics Specialist"}],"url":""},{"company":"ShipYourCarNow.com","company_id":"shipyourcarnow-biz","location":"United States","positions":[{"description":"","duration":"Jan 2015 Jan 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2019","start_date":"Jan 2015","subtitle":"ShipYourCarNow.com","title":"Logistics Specialist"}],"url":"https://www.linkedin.com/company/shipyourcarnow-biz"},{"company":"Garage Door Service INC.","company_id":null,"location":"","positions":[{"description":"Trained and coach technicians nationwide Trained and coach technicians nationwide","duration":"Sep 2014 Dec 2018 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2018","start_date":"Sep 2014","subtitle":"Garage Door Service INC.","title":"Sales Coach"}],"url":""}]', '["“Whether you have the need to ship a vehicle on a consistent basis or this is your first time, Sean will take great care of you. Knowledgeable, professional and diligent. ”","“I worked with Sean often to ship cars from all over the country. Sean was always responsive, and got the job done for me in a timely fashion, which I am sure would cross over in any capacity of working. If you need something to actually get done properly and quickly, Sean is your guy”"]']### Assistant: The agent's job is to provide logistics services, and today, the agent is reaching out to the user because they need to discuss the transportation of heavy equipment for a project.
### Human: Agent: ['Chris Kintner, PE, PMP', 'Proactive, results-driven project manager offers proven track record of on-schedule and under-budget delivery of energy-efficiency, renewable energy, and building automation solutions. Decisive leader combines strong background in mechanical and electrical engineering with over a decade of experience in project management, engineering, development and analysis, and leadership of high-performance local or virtual teams. Proven abilities include developing and implementing complex projects in rapidly changing and mission-critical environments, while building credibility and establishing rapport and effective communication with internal and external stakeholders. Formal responsibilities have consisted of initiation, planning, controlling, execution and closing of multiple projects while coordinating program resources to ensure achievement of strategic business objectives. Specialties: •Licensed Mechanical Engineer (CA #34982) •PMP® / Project Management Professional (PMI) •MCTS®, Microsoft Project 2007 •CEM® / Certified Energy Manager (AEE)', 'Senior Project Manager at Engie Services US', 'Engie NA', '[{"company":"Engie NA","company_id":"engie-north-america","location":"San Jose, California","positions":[{"description":"","duration":"Feb 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Engie NA","title":"Sr. Project Manager"}],"url":"https://www.linkedin.com/company/engie-north-america"},{"company":"OpTerra Energy Services","company_id":"opterra-energy-group","location":"San Jose, CA","positions":[{"description":"","duration":"Sep 2014 Jan 2018 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2018","start_date":"Sep 2014","subtitle":"OpTerra Energy Services","title":"Project Manager"}],"url":"https://www.linkedin.com/company/opterra-energy-group"},{"company":"Chevron","company_id":"chevron","location":"","positions":[{"description":"West Region Operations West Region Operations","duration":"Jul 2008 Aug 2014 6 years 2 months","duration_short":"6 years 2 months","end_date":"Aug 2014","start_date":"Jul 2008","subtitle":"Chevron","title":"Project Manager"}],"url":"https://www.linkedin.com/company/chevron"},{"company":"Honeywell","company_id":"honeywell","location":"","positions":[{"description":"","duration":"Sep 2007 Jul 2008 11 months","duration_short":"11 months","end_date":"Jul 2008","start_date":"Sep 2007","subtitle":"Honeywell","title":"Project Manager"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Oct 2006 Sep 2007 1 year","duration_short":"1 year","end_date":"Sep 2007","start_date":"Oct 2006","subtitle":"Siemens","title":"Project Manager"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Honeywell","company_id":"honeywell","location":"","positions":[{"description":"","duration":"Jul 2003 Oct 2006 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2006","start_date":"Jul 2003","subtitle":"Honeywell","title":"Project Manager"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"","positions":[{"description":"","duration":"Sep 1993 Sep 1999 6 years 1 month","duration_short":"6 years 1 month","end_date":"Sep 1999","start_date":"Sep 1993","subtitle":"United States Marine Corps","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Gary Bernstein “I had the pleasure to work and for Chris while at Chevron Energy Solutions. In my interactions with Chris, he was always well-prepared to deliver his projects to the delight of his customers. This meant that he knew which subcontractors and suppliers he wanted to use and had a contingency plan should any of them not be available for any reason. He brought up ideas that helped consider alternate ways to accomplish the goals of the project. I also appreciated his communication style - always real and to the point, which goes a long way to collaborative problem solving.”","Douglas Moore “I had the pleasure of working together with Chris at Chevron. He puts tremendous energy into his work and is very detail oriented. Chris has a great ability to translate client needs and project requirements into high quality results. In particular, Chris\' knowledge and experience with project management applications is unmatched. Highly recommended!”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide project management services for energy-efficiency and building automation solutions. Today, the user is reaching out to the agent because they need assistance in implementing an IT strategy for a government project.
### Human: Agent: ['David Koppy', 'I am an experienced problem solver with a laser focus on value creation. I believe that value is unlocked through human relationships; this philosophy informs how I build teams, develop solutions, and establish trust and credibility. I strive to develop genuine, authentic relationships with clients and colleagues, which subsequently informs how to tailor approaches in order to create value within each relationship.I take a long view of situations and seek to understand the macro-level implications of decisions, tensions and actions. I believe that developing a well-rounded, informed perspective requires an understanding of details, why they matter, and how they are interconnected in order to create a holistic picture. By understanding the significance of strategy design and execution plans, this enables the ability to quickly pivot across altitudes, thereby increasing potential opportunities for value creation.I seek to enable the success of others by capitalizing upon strengths and supporting development of capabilities in order to achieve objectives. I believe in the potential of others and the inherent desire of all individuals to do rewarding activities that are meaningful to them. I believe that all individuals are an aggregation of the people, places and experiences that have shaped them, and that diversity of perspectives creates stronger solutions, organizations and communities. Specialties: Customer Strategy, Growth Strategy, Digital Strategy, Analytics Strategy, Strategic Planning, Business Intelligence, Operations Optimization, Digital Marketing, Social Media Strategy, Sales Channel Optimization, Leadership & Mentoring, Organizational Design, Marketing & Sales Personalization, Transformation Management, Portfolio Assessment & Management', 'Strategy consultant \| Devoted leader & mentor \| Passionate about creating sustainable value', 'Grant Thornton LLP', '[{"company":"Grant Thornton LLP","company_id":"grant-thornton-llp","industry":"Accounting","location":null,"positions":[{"description":"Founded in Chicago in 1924, Grant Thornton LLP (Grant Thornton) is the U.S. member firm of Grant Thornton International Ltd, one of the world’s leading organizations of independent advisory, tax and audit firms. Grant Thornton has revenue in excess of $1.8 billion and operates 59 offices across the United States with 600 partners and 8,600 employees.Our Advisory Services professionals are progressive thinkers who create, protect and transform value today so our clients have the opportunity to thrive tomorrow.Our mission in Advisory Services is to help clients create value for their organizations, protect value against unnecessary risks and transform value through operations and technology investment. While business goals and strategies evolve, our services support clients in every stage of a company’s life cycle.Whether a client is considering a transaction to drive growth, developing and implementing the right controls to mitigate risk, or advancing finance and technology infrastructure to improve performance and enable new capabilities, Advisory Services’ teams of experienced and knowledgeable professionals help our clients achieve their goals.","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Grant Thornton LLP","title":"Principal \| Strategy"},{"description":"","duration":"Jan 2016 Jul 2020 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2020","start_date":"Jan 2016","subtitle":"Grant Thornton LLP","title":"Senior Manager \| Strategy"}],"url":"https://www.linkedin.com/company/grant-thornton-llp"},{"company":"Nordstrom","company_id":"nordstrom","location":"Seattle, WA","positions":[{"description":"","duration":"Jun 2015 Dec 2015 7 months","duration_short":"7 months","end_date":"Dec 2015","start_date":"Jun 2015","subtitle":"Nordstrom","title":"Strategy Manager"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Arryve","company_id":"arryveconsulting","location":"Bellevue, Washington","positions":[{"description":"Samples of project experience include:- Developed and managed overall program for Fortune 100\'s first international retail stores as part of the International Strategy team- Developed and executed an operating model to ensure operational consistency across Fortune 100\'s 18 partner incentives programs - Rapid interactive turnaround of a Fortune 100\'s partner incentive program facing significant cost overruns and tight timelines for improvement- Developed strategy and executed plan for web analytics, site optimization and search engine optimization for Fortune 100\'s customer support organization- Designed a stakeholder engagement and treatment plan in order to increase awareness of local nonprofit\'s presence - Defined anti-piracy strategy, developed strategic plan for next generation product launch and executed implementation of sales programs for Fortune 100 company, all within the context of Emerging Markets","duration":"Mar 2010 Jun 2015 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jun 2015","start_date":"Mar 2010","subtitle":"Arryve","title":"Engagement Manager"}],"url":"https://www.linkedin.com/company/arryveconsulting"},{"company":"Chief Marketing Office Rotterdam","company_id":null,"location":"","positions":[{"description":"Lead a project to assess the level of Corporate Social Responsibility currently implemented within the city of Rotterdam, The Netherlands, and providing recommendations for the Chief Marketing Office to facilitate increased corporate involvement in the public sphere. In addition, provided recommendations to foster more effective public/private partnerships.","duration":"Jun 2009 Oct 2009 5 months","duration_short":"5 months","end_date":"Oct 2009","start_date":"Jun 2009","subtitle":"Chief Marketing Office Rotterdam","title":"Summer Associate"}],"url":""},{"company":"ZAAZ","company_id":"zaaz","location":"","positions":[{"description":"- Consultant: Primarily focused on website analytics and optimization- Led analytics projects, including client communication and budget tasks- Executed website efficiency and revenue enhancements for Fortune 100 companies (Microsoft, Intel, Ford, etc.)- Recommended one client to modify checkout process, resulting in an additional US$3.6m in revenue- Was offered management position before leaving to pursue MBA","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"ZAAZ","title":"Senior Web Analyst"}],"url":"https://www.linkedin.com/company/zaaz"},{"company":"Zango","company_id":"180solutions","location":"","positions":[{"description":"- Specialized in internal consulting; sole support contact for Sales team (80+)- Analyzed and disseminated internal business data; developed business conclusions for management- Contributed directly to optimizing business models (pricing, ad delivery, etc.)","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Zango","title":"Strategic Business Analyst II"}],"url":"https://www.linkedin.com/company/180solutions"}]', '["“I worked with David for approximately 5 years and enjoyed the time we spent working together. David is able to bring a unique perspective into any challenge and has a collaborative way about him when is comes to strategy and problem solving. David was a great proponent of ARRYVE and grew his skillsets across many competencies while here. He was a big part of the firm\'s successes for the time he was here and will be missed.”","“David is thoughtful, motivated, and a strategic thinker. His deep web analytics expertise was critical for the success of our interactive projects. Our shared interest for sustainability lead to ZAAZ’ first environmental initiatives. In both circumstances, he brought intelligence and passion to his work. He\'s also an all around great guy whose personality would make a 12 hour road trip enjoyable.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to provide strategic consulting services. Today, the agent is reaching out to the user because they need a lead designer for a new project at their company.
### Human: Agent: ['Emily Veteto', 'Experienced Senior Manager, Human Resources with a demonstrated history of working in medical device and service related industries. Skilled in Team Building, Recruiting, Employee Relations, Performance Management, and Leadership. Strong human resources professional with a BBA focused in Marketing Management from The University of Memphis.', 'Sr. Manager, Human Resources at MicroPort Orthopedics, Inc.', 'MicroPort Orthopedics, Inc.', '[{"company":"MicroPort Orthopedics, Inc.","company_id":"microport-orthopedics-inc-","industry":"Medical Devices","location":null,"positions":[{"description":"• Promoted into this role with the same responsibilities as below while also supporting the talent management, leadership development, and succession planning processes for all client groups• HR Partner to VPs and other senior leaders (domestic and international) on 9 box initiatives, identifying top talent, exit strategy for low performers, retention strategies, performance management, department restructures, etc. • Provide strategic guidance to employees and management in areas of change management, compensation, competency career development frameworks, career roadmaps, and development plans with the goal of building a high-performance environment• Partner with our onsite nurse and management to guide and counsel on issues that arise on FMLA and STD• Lead investigations as it relates to employee and management complaints, policy violations and/or fraud• Direct supervision of the HR Generalist and Recruiter along with their coaching and mentoring.","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"MicroPort Orthopedics, Inc.","title":"Sr. Manager, Human Resources"},{"description":"• Recruited into this role to help develop a best in class recruiting strategy for internal and external candidates• Created and implemented policies and procedures in order to stay current and compliant with labor laws. • Developed partnerships with hiring managers and senior leaders in order to champion culture change for client groups including sales and marketing, regulatory and clinical affairs, operations, product development, finance, accounting, manufacturing and distribution.• Lead efforts related to employee relations and engagement, training, performance management, onboarding, recruitment/employment, affirmative action and employment law compliance.• Direct supervision of the HR Generalist and Recruiter along with their coaching and mentoring.","duration":"Jan 2017 Mar 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2019","start_date":"Jan 2017","subtitle":"MicroPort Orthopedics Inc.","title":"Manager, Human Resources"}],"url":"https://www.linkedin.com/company/microport-orthopedics-inc-"},{"company":"ServiceMaster","company_id":"servicemaster","location":null,"positions":[{"description":"Lead a team of recruiting professionals across all ServiceMaster brands in filling sales specialists and field management positions. Partner with corporate and division leaders as well as HRBPs and VPs to ensure top talent is selected, regularly consult with recruiting counterparts, hiring managers and HR business partners to develop a search strategy to proactively recruit active and passive senior level candidates, document and report on search progress including candidate pipeline, diversity initiatives, market related compensation, as well as compliance and database reporting, manage the recruitment strategy expeditiously for multiple openings, from the initial research and planning phase, to candidate identification, assessment, development and presentation to hiring managers, and offer negotiation.","duration":"Jan 2016 Jan 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2017","start_date":"Jan 2016","subtitle":"ServiceMaster","title":"Talent Acquisition Supervisor"},{"description":"Responsible for full life cycle recruiting. Interface with hiring managers, Division Business Directors, and HRBPs to ensure top talent is selected, regularly consults with recruiting counterparts, hiring managers and HR business partners to develop a search strategy to proactively recruit active and passive senior level candidates, document and report on search progress including candidate pipeline, diversity initiatives, market related compensation, as well as compliance and database reporting, manage the recruitment strategy expeditiously for multiple openings, from the initial research and planning phase, to candidate identification, assessment, development and presentation to hiring managers, and offer negotiation.","duration":"Aug 2010 Dec 2015 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2015","start_date":"Aug 2010","subtitle":"ServiceMaster","title":"Talent Acquisition Recruiter"}],"url":"https://www.linkedin.com/company/servicemaster"},{"company":"Chartwell Financial Group","company_id":null,"location":"","positions":[{"description":"Assist in leading Chartwell Financial Group to identify, select and hire new associates to meet our firm\'s growth plan and company targets. Responsible for driving recruiting activity within the organization including sourcing candidates from internal and external areas, identifying and developing nominator relationships, managing candidates through the selection process, conducting interviews, coordinating outside recruiting activities, and ensuring new associates complete appropriate licensing and contracting.","duration":"Jan 2009 Jul 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2010","start_date":"Jan 2009","subtitle":"Chartwell Financial Group","title":"Recruiting Director"}],"url":""},{"company":"The Williams Company","company_id":"the-williams-company","location":"","positions":[{"description":"","duration":"Sep 2007 Dec 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2008","start_date":"Sep 2007","subtitle":"The Williams Company","title":"Recruiter"}],"url":"https://www.linkedin.com/company/the-williams-company"},{"company":"Primacy Relocation","company_id":"primacy-relocation","location":"","positions":[{"description":"","duration":"2007 2007 less than a year","duration_short":"less than a year","end_date":"2007","start_date":"2007","subtitle":"Primacy Relocation","title":"Recruiter"}],"url":"https://www.linkedin.com/company/primacy-relocation"},{"company":"Kelly Services","company_id":"kellyservices","location":"","positions":[{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Kelly Services","title":"Senior Staffing Supervisor"}],"url":"https://www.linkedin.com/company/kellyservices"}]', '["“Emily is a driven and focused recruiter who focuses on building solid relationships with candidates and hiring managers. I\'ve seen her build pipelines for hard-to-fill locations with ease and deliver premium service to her managers. It\'s not every day you get to work with someone like Emily.”","“Emily is a \\"headdown\\" solid professional. She is the person everyone wants on their team because she gets the recruiting done....and not only these characteristics, when Emily is not headdown and \\"making it happen\\" she is kind, approachable and engaging!”"]'] User: ['Lori Kerrigan', '#Financial Health', 'Celebrating Your Retail Therapy', 'Big Lots Stores', '[{"company":"Big Lots Stores","company_id":"big-lots","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Mar 2020","subtitle":"Big Lots Stores","title":"Essential Worker"},{"description":"Strategic Implementation","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Big Lots Stores","title":"Retail Salesperson"},{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"Big Lots Stores","title":"Retail Cashier"}],"url":"https://www.linkedin.com/company/big-lots"},{"company":"Unemployed Veteran","company_id":"unemployed-veteran","location":"Dunmore Pennsylvania","positions":[{"description":"","duration":"Jun 2018 Oct 2018 5 months","duration_short":"5 months","end_date":"Oct 2018","start_date":"Jun 2018","subtitle":"Unemployed Veteran","title":"Former Donor Data Integrity Specialist"}],"url":"https://www.linkedin.com/company/unemployed-veteran"},{"company":"Geisinger Commonwealth School of Medicine","company_id":"gcsom","location":null,"positions":[{"description":"I perform Accounts Receivable Clerk Job Duties:Posts customer payments by recording cash, checks, and credit card transactions.Posts revenues by verifying and entering transactions from lock box and local deposits.Updates receivables by totaling unpaid invoices.Maintains records by microfilming invoices, debits, and credits.Resolves valid or authorized deductions by entering adjusting entries.Resolves invalid or unauthorized deductions by following pending deductions procedures.Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.Protects organization\'s value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Accomplishes accounting and organization mission by completing related results as needed.","duration":"2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"2017","subtitle":"Geisinger Commonwealth School of Medicine","title":"Donor Data Integrity Specialist"},{"description":"I’m responsible for the entry and maintenance of constituent records as well as the proper coding, recording and processing of charitable donations to the Geisinger Commonwealth School of Medicine including cash, stocks, and gifts-in-kind. I am also responsible for creating and updating biographical data for donors, prospects, corporations and foundations, as well as helping to maintain data integrity. In my position, I work closely with other Geisinger Commonwealth offices to ensure the timely recording of donor information. I have the proven ability to maintain strict confidentiality regarding constituent information and am able to work independently and as part of a team. I have significant aptitude and experience with computers and relational databases, including Microsoft Office products and Talisma.My Responsibilities•As appropriate, collect charitable donations received by Advancement, Staff Counsel, Student Accounts and other University departments; evaluate, sort and total all donations in order to create daily gift batches and process them in a timely and accurate fashion. Analyze gifts to determine appropriate campaigns, funds, and/or appeals for each gift to be processed.•As appropriate, run daily proof reports for each gift batch and complete deposit slips for daily entries.•Enter constituent data updates for all individuals and organizations, including address updates, constituent demographic information, and relationship links.•Responsible for creating new biographical entities in the database for individuals, organizations, and other entities as needed; research and analyze information to populate all appropriate biographical data fields where information is available.","duration":"May 2015 Sep 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2017","start_date":"May 2015","subtitle":"Geisinger Commonwealth School of Medicine","title":"Advancement Services Data Entry Clerk"},{"description":"Working under the direction of the Director of Marketing and the Director of Alumni I was tasked with orchestrating the first Alumni Outreach in LinkedIn! I’ve orchestrated an efficient and effective method that successfully created 843 LinkedIn invitations to the 499 TCMC MD and MBS Alumni; all the classes!","duration":"Jun 2016 Jul 2016 2 months","duration_short":"2 months","end_date":"Jul 2016","start_date":"Jun 2016","subtitle":"Geisinger Commonwealth School of Medicine","title":"LinkedIn Alumni Outreach Coordinator"},{"description":"My responsibilities are:Under supervision, this position serves as the facility\'s main contact person while performing general clerical duties and assisting with projects.Serves as the initial contact for the Operations Department by:Greeting and directing visitors and clients, answering questions, distributing employment applications, maintaining visitor sign-in log, assigning visitor parking spaces, distributing guest badges/providing employees with temporary ID badges, and operating the multi-switchboard telephone.Assists in arranging onsite client visits in the Scranton facilities.Reports environmental concerns to Facilities, provides contractors with ID badges.Receives deliveries and distributes mail, ensures timely distribution of employee paychecks to supervisors.Assist in performing general clerical duties including:preparing meeting materials, updating monthly phone directory, scheduling, copying and faxing.Schedules conference rooms, assists in the distribution of company posters and performs other duties as assigned.* PC proficiency to include Microsoft Office Word, Excel and Outlook* Experience working in a Customer Service environment* Clear and concise verbal and written communication skills* Organizational skills including time-management and multi-tasking skills","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Geisinger Commonwealth School of Medicine","title":"Front Desk Receptionist"}],"url":"https://www.linkedin.com/company/gcsom"},{"company":"Krayer Detective Agency","company_id":null,"location":"Scranton, PA","positions":[{"description":"Basic First Aid and AED/CPR qualified (Card Carrying!) till 10/6/2016! Just finished my 2014 training with Blood Borne Pathogens and HazMat R&I, too. Now I am fully trained as a Public Safety Officer at the Commonwealth Medical School in Scranton, PA! I walk at-least two city blocks and can operate snow removal equipment. I have a shiny, clean criminal State & FBI Background, Walsh act (Child line approved) and driving records. I have strong work ethics, the ability to work with children and adults in a public setting and work independently with little supervision. I am the only female selected applicant for Krayer\'s Detective Agency\'s TCMC position.","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Krayer Detective Agency","title":"Public Safety Officer"}],"url":""},{"company":"NOSC Avoca","company_id":null,"location":"Avoca, Pennsylvania","positions":[{"description":"With over 15 years managing general military office environments which involved considerable computer work and data entry, my strong organizational skills made me The Go To Sailor! I lead the coordination mobilization of 10 teams for local funeral honors as well as forward deploying 300 Sailors around the world! With 100% accuracy I lead my teams with our Core Values of Honor, Courage and Commitment to get the mission done! The missions came fast, under pressure and with everyday heavy workloads! With my guidance, we provided excellent customer service to our fallen who paid the ultimate price with great respect and gratitude towards their loved ones. With my strong verbal and written communication skills I ensured my team prioritized our multiple projects in an energetic environment. We were the Tip of the Spear for Northeast PA!","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"NOSC Avoca","title":"Leading Petty Officer"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"Avoca, Pennsylvania","positions":[{"description":"As the Executive Secretary I performed diversified administrative/clerical duties for the Chief Operating Officer/Executive Team. This included the handling of all scheduling, travel logistics, meeting preparations, meeting follow up and internal meeting representation. I have an Associates degree with two years experience supporting senior managers required with more than seven years experience supporting senior managers world-wide. I prioritize and communicate well, manage upwards, handle confidential information, multitask and handle multiple projects under tight deadlines. Among my personal attributes such as discretion, a high level of professionalism, strong attention to detail, organization, written and verbal communication skills are my ethos. I have an advanced knowledge of MS Office Suite applications including MS Word, Excel, PowerPoint and Outlook.My Experience with scheduling meeting arrangements, calendar maintenance, customer relations and travel arrangements were flawless. I have demonstrated strong organizational, interpersonal, communication skills and the ability to interact with all levels within an organization. I enjoy being able to work independently as well as within a team. I have basic accounting experience, too.","duration":"Dec 2011 Dec 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2013","start_date":"Dec 2011","subtitle":"US Navy","title":"Executive Secretary"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Navy Operational Support Center Earle","company_id":null,"location":"Naval Weapons Station Colts Neck New Jersey","positions":[{"description":"Supervised three departments primarily using the Navy Standard Integrated Personnel System (NSIPS) (customized PeopleSoft web-based application used for field input for Navy pay and personnel information to update corporate databases and collects, passes, and reports timely, accurate data on Active and Reserve Navy members in the continental US, overseas, and aboard ship) and NSIPS Analytics (Business Objects XI reporting environment that includes NSIPS Web Ad Hoc, Navy Retention Monitoring System (NRMS), and Career Information Management System (CIMS) Analytics and a XMLWeb Services, the XML Data Reporting (XDR) system, that provides Navy customers with access to on-demand information from NSIPS). I analyzes business and technical processes related to the Navy*s personnel data, pay related information, career information, and other associated data to formulate the basis for modified business components relating to System Change Requests and Software Problem Reports and for new business components based on high level requirements provided in meetings/discussions with the customer, the US Sailor. Creates/updates Requirements Document containing detailed high level requirements used for development, design, and testing of new or existing components. Responsible for decomposing high level functional requirements and writing system, software, and technical requirements used for design, development, and testing. As a member of the Team, I am always able to work well with co-workers, developers, testers, and customers of NSIPS and NSIPS Analytics.","duration":"Oct 2007 Nov 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2011","start_date":"Oct 2007","subtitle":"Navy Operational Support Center Earle","title":"Personnel Officer/Manpower and Operations Department Head"}],"url":""},{"company":"USS Hayler","company_id":null,"location":"Homeport: Norfolk, VA (Decommissioned)","positions":[{"description":"Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there. Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"USS Hayler","title":"Compass Computer Specialist"}],"url":""},{"company":"Drydock Waterford (ARD-5)","company_id":null,"location":"New London/Norwich, Connecticut Area","positions":[{"description":"Hydroblasted Submarines! Painted everything the appropriate color, sometimes...always Grey! Deck Department is similar to Maintenance and Facilities Management. Operated Pettibone Cranes to bring very expensive and highly classified materials onto/next to the Submarines. I performed all basic seamanship functions aboard ship that involve line or wire and rigging used to secure the ship to a pier, mooring or anchor. I am able to identify functions of navigation and shipboard equipment; lowered, raised and launched lifesaving equipment; handled small boats; navigated by using several different types of compasses; kept records by degrees or points; know navigational aids, nautical rules of the road and the buoys of inland US waters; know the nomenclature of decks, superstructures and parts of the hull; knows the purpose and limitations of first aid and the first aid treatments for electrical shock, simple and compound fractures, heat exhaustion, heat stroke and burns. I am qualified as a swimmer first class. I know how to determine the classes of fire hoses and how to use carbon dioxide, dry chemical and water portable fire extinguishers; know the function of the typical fire main system, fixed carbon dioxide system, water washdown system and magazine sprinkling system. I know the difference between flooding and progressive flooding and the danger involved. I was the Leading Seaman for Deck Department due to my positive attitude and \\"can-do\\" spirit. American Counsel on Education awarded me 7 semester hours in the freshman college level on: Nautical Science (Navigation), Nautical Science (Seamanship) and Swimming.","duration":"Jun 1993 Feb 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1995","start_date":"Jun 1993","subtitle":"Drydock Waterford (ARD-5)","title":"Seaman"}],"url":""},{"company":"Recruit Training Command","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too. Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too.","duration":"Mar 1993 Jun 1993 4 months","duration_short":"4 months","end_date":"Jun 1993","start_date":"Mar 1993","subtitle":"Recruit Training Command","title":"Seaman"}],"url":""}]', '["Jamie C. Curcio “Lori is a great asset to have on your team.!”","Anthony Aaron Cernera “I have had the pleasure of working with Lori for nearly two years. She is kind, considerate and a joy to work with. I will always appreciate how thoughtful she is! ”"]']### Assistant: The agent's job is to recruit and build pipelines for hard-to-fill positions, while the user is reaching out to the agent because they need assistance in finding a new job opportunity in the retail industry.
### Human: Agent: ['Carlos Silva', 'Master’s educated business professional with extensive experience providing the leadership and direction needed to drive the achievement of key organization business goals and objectives. Skilled at developing and implementing strategy created around relationship and project management best practices, in-depth research and analysis, and overall business intelligence to deliver results that exceed defined expectations. Proven strength building and maintaining strong, long-term relationships with strategic business partners and stakeholders, including clients, based on the effectiveness of the solutions recommended. Recognized for the ability to deliver impactful results while leading in fast-paced, dynamic business environments. I am continually recognized for the ability to deliver impactful results while leading in fast-paced, dynamic business environments. Areas of Expertise Include: Business Solutions • Organizational Leadership • Service Excellence Business Analysis & Reporting • Stakeholder Communication • Risk Management Staff Training & Development • Client Experience Improvement • Organizational Performance Strategic Business Partnerships • Business Process Improvements • Strategy & Execution Project Management • Business Intelligence • Change Management • Client Engagement Problem Resolution', 'VP, Sr Operations Consultant at Bank of America', 'Bank of America', '[{"company":"Bank of America","company_id":"bank-of-america","industry":"Banking","location":null,"positions":[{"description":"• Provide comprehensive support for various lines of business including the Client Experience Champions focused on achieving world-class service to the organization’s clients. • Leverage information from client experience surveys, complaints, text analytics, and other sources to build the story of client interactions with the bank to present solutions to improve the experience.• Lead in reporting, the creation of presentations, and call listening development while managing the Customer Listening Lounge for multiple business groups.• Notable achievements while in the position have included: Led in the training on the Application Life Management (ALM) cycle, delivering as many as 40 trainings and demonstrations on usage best practices.","duration":"Jan 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Bank of America","title":"VP of Client Experience, Senior Operations Consultant"},{"description":"• Created and enhanced reporting and analysis to better track and forecast program performance, and to highlight key insights that drove strategies and improved program results. • Developed additional tools and dashboards while supporting existing tools targeted at providing key performance indicators (KPIs) for key stakeholders leveraged to coach field associates. • Continually searched for opportunities to automate reporting or leverage tools to improve efficiencies, simplify processes, and promote opportunities to expand the capabilities of the team. • Worked in collaboration with analytics and reporting partners, building strong relationships to coordinate reporting, tracking, and analysis. • Built strategic relationships with product partners, channel partners, and key stakeholders to promote collective, coordinated efforts.• Performed ad hoc analysis that leveraged both quantitative and qualitative data and information as needed.","duration":"Aug 2015 Jan 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2017","start_date":"Aug 2015","subtitle":"Bank of America","title":"VP, Product Consultant - Preferred Rewards"},{"description":"• Maintained full responsibility for performance reporting for the Associate Banking and Investments core team and for providing weekly and monthly products, channel and sub-segment reporting on key business metrics. • Leveraged actual results, initiative overlays, and other factors/attributes to forecast key business drivers and created and managed a tracking mechanism for initiative execution. • Partnered with finance, analytics, and reporting partners to validate and improve the understanding of the client base and key business drivers. • Worked in collaboration with different partner groups to build automated processes to improve the efficiency, productivity, and tracking including automated data feeds, connectivity between data feeds, and weekly decks that needed to be populated.","duration":"Aug 2011 Aug 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2015","start_date":"Aug 2011","subtitle":"Bank of America","title":"VP, Product Consultant - Employee Banking & Investments"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Bank of America Merrill Lynch","company_id":"merrilllynch","location":"Charlotte, North Carolina Area","positions":[{"description":"• Managed a high performing team of 5 associates through a proactive approach to staff training and development.• Validated change control in the RDS onboarding applications and provided oversight and supervision of accounts going through the firm’s various back office applications. • Supported new products and services as it pertained to client and account onboarding in addition to onboarding new users to various client and account applications within specified service level agreements (SLAs). • Ensured that defects and enhancements were scheduled with the company’s IT partners. • Collected new systems requirements, prioritized in line with regulatory requirements and risk avoidance. • Oversaw all desktop procedures and policies, ensuring enforcement, updates, and communication with associates.• Provided comprehensive technical direction to the development, design, and systems integration for client and account onboarding applications.","duration":"Jan 2010 Aug 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2011","start_date":"Jan 2010","subtitle":"Bank of America Merrill Lynch","title":"AVP, Operations Manager - Securities"}],"url":"https://www.linkedin.com/company/merrilllynch"},{"company":"Banc of America Securities LLC","company_id":"bank-of-america","location":null,"positions":[{"description":"• Set up and maintained all users of NEWS and all other systems relevant to the role including MCD, FIRST, IMPACT, BPS, AS400, and Bloomberg.• Conducted system capability overviews for perspective client onboarding in addition to assisting with system design and enhancements.• Led all end-user training for NEWS and First for Front, Back, and Middle offices.• Implemented enhancements to NEWS to ensure adherence to strict Patriot Act and Anti-Money Laundering (AML) policy related to the Know Your Customer (KYC) and Client Identification Program (CIP).• Selected as the subject matter expert (SME) for the successful LaSalle Conversion.","duration":"Jul 2007 Dec 2009 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2009","start_date":"Jul 2007","subtitle":"Banc of America Securities LLC","title":"AVP, Operations Project Consultant – GCIB"},{"description":"• Managed a number of medium-to-large scale projects related to corporate change initiatives which impacted multiple business units, product lines, and business processes. • Led initiated directed towards a single function or process within a department or division, working to ensure the effectiveness of implemented changes or solutions.• Analyzed information, incorporating client issues or concerns to develop and implement the proper solution.","duration":"Aug 2006 Sep 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2007","start_date":"Aug 2006","subtitle":"Banc of America Securities LLC","title":"AVP, Operations Project Consultant – GCIB"}],"url":"https://www.linkedin.com/company/bank-of-america"}]', '["Jenifer Strasburg “Carlos was key in helping us navigate the ALM system while working on the Voices Project. His knowledge and expertise made what could have been a very laborious process seem easy. He was available when we needed assistance, and was cheerful and helpful for the entire process. Thank you Carlos! ”","Jennifer Webster “I would like to recommend Carlos for his expertise in the ALM (Application Lifecycle Management) Training to multiple Lines of Business since the launch of the Voices Project in 2017. He has been the application SME and played an instrumental role in the training process from multiple angles: Application use/navigation, test script loading, test results recording, test defect log, etc. Carlos is knowledgeable and always made himself available for any business partner in need during the UAT process for any Business Unit on boarded into the Voices platform at the bank. ”"]'] User: ['Jennifer Miller, CSM', 'Jennifer Miller is the Director of Project Management Office and Solutions Delivery. She establishes processes that support projects and program success. She also leverages technical and business wisdom to implement solutions ranging from single application changes to complex program level infrastructure changes, with an emphasis on long term account development. Jennifer looks for opportunities that merge her passions in leadership, project management, process improvement and people change management. These moments allow Jennifer to use her natural abilities in coordinating and motivating employees while displaying collaborative characteristics with an approachable and upbeat demeanor. If she is afforded the opportunity and set on a mission, she will develop a set of ideas and drive the plan to completion. Jennifer Miller is an example of what makes her employer a “great place to work”.', 'Director, PMO and Solutions Delivery at Canidium', 'Canidium', '[{"company":"Canidium","company_id":"canidium","industry":"Software Development","location":null,"positions":[{"description":"Leading our Project Management Office and Solution Delivery teams in support of strategic client initiatives. My team builds client relationships based on trust, integrity, commitment, and versatility by delivering with excellence.","duration":"Jul 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"Canidium","title":"Director, PMO and Solutions Delivery"},{"description":"Collaboratively works with partners to deliver quality product implementations to well known software, marketing, electronics, entertainment and manufacturing companies. • Ensures project success and great customer relationships by managing customer expectations.• Maintained alignment of partner and internal team to clients project objectives.• Managed implementation of modernized solution for cross-channel and international organization, replacing current manual process and increasing confidence in sales target and commission data.• Manages risks and issues around extremely complex requirements, internal processes and siloed responsibilities.","duration":"Apr 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Canidium","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/canidium"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":null,"positions":[{"description":"• Leading high profile efforts including migration to new access management solutions for directory service platforms and network segmentation • Managed implementation of tools for cybersecurity, monitoring and advanced threat solutions to over 9000 endpoints• Managed upgrades to server OS and priviledged account management systems• Primary resource for Change Management, Training, and Communication for the Security Program Office projects such as IDM, LDAP, SSO and governance• Program Manager of ITS Learning and Leading","duration":"2015 Mar 2019 4 years","duration_short":"4 years","end_date":"Mar 2019","start_date":"2015","subtitle":"COUNTRY Financial®","title":"IT Security Project Manager"},{"description":"• Interim manager of Desktop Support - budget, performance, workflow, and transition items• Managed various desktop platform projects impacting over 9000 employees• Designed Communication, Training, and Change Management (ADKAR) Strategies for multiple efforts• Created the ITS Learning and Leading Experience, leading the management of students• Coordinated the ITS Everyday Operation Excellence Team reviewing operational improvement recommendations • Developed a Change Management strategy for ITS to address project/effort damage control","duration":"2010 2015 5 years","duration_short":"5 years","end_date":"2015","start_date":"2010","subtitle":"COUNTRY Financial®","title":"IT Project Manager"},{"description":"• Personally handled a large volume of calls regarding software, hardware, connectivity, and security issues by performing the appropriate diagnostics to reach resolution• Developed training plan for future new Communication Center employees• Demonstrated tact, patience and highly developed customer service while applying Incident Management Procedures.• First member to be cross-trained to support multiple areas","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"COUNTRY Financial®","title":"Information Technology Support Services"},{"description":"• Licensed Property and Casualty insurance agent personally handling our insured\'s requests• Honored with the “Golden Phone” and “A+” award for providing exceptional customer service• Exceeded established productivity goals taking 43 calls on average per day• Constantly changed processes to align with new legislation and procedure","duration":"Jan 2004 Jan 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2006","start_date":"Jan 2004","subtitle":"COUNTRY Financial®","title":"Customer Service Center"}],"url":"https://www.linkedin.com/company/country-financial-"}]', '["Leta Gail Doerr “Jennifer is an incredibly talented project manager who builds a quick rapport with peers and business stakeholders. Jenn is always able to be fair, but firm, when managing complex, program level transformation projects. Jenn is relentless with her pursuit of continuous process improvement. I can honestly say that any project or stretch assignment Jenn takes on results in a better and improved outcome due to her leadership. ”","Kerri Whitenack “I have worked with Jennifer on multiple projects over the past 3 years. Her communication is clear, concise and timely. She presents the information in a professional manner, but comes across as friendly and approachable. I have found her to be helpful and cooperative, and willingly goes beyond expectations to assist. She is quick to offer kudos and praise when appropriate. She is an effective project manager and a pleasure to work with. ”"]']### Assistant: The agent's job is to provide leadership and direction to drive the achievement of key organization business goals, while the user is reaching out to the agent because they need assistance in managing customer expectations and implementing solutions for complex program level infrastructure changes.
### Human: Agent: ['gladys waltemade', 'Senior level professional in philanthropic community. Strong background in grant-making, consultative sales, public relations, volunteer recruitment and management.', 'Independent Community Relations and Philanthropic Professional', 'Keep Williamson Beautiful', '[{"company":"Keep Williamson Beautiful","company_id":null,"location":"Franklin, TN","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Keep Williamson Beautiful","title":"Advisory Committee Member"}],"url":""},{"company":"Troop One, Boy Scouts of America","company_id":null,"location":"Brentwood, TN","positions":[{"description":"","duration":"2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2012","subtitle":"Troop One, Boy Scouts of America","title":"Scout Parent Unit Coordinator"}],"url":""},{"company":"Middlebury College","company_id":null,"location":"","positions":[{"description":"","duration":"1999 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"1999","subtitle":"Middlebury College","title":"Alumni Admissions Interviewer"}],"url":""},{"company":"MassMutual Financial Group","company_id":"massmutual-financial-group","location":"New York, NY","positions":[{"description":"","duration":"1988 1994 6 years","duration_short":"6 years","end_date":"1994","start_date":"1988","subtitle":"MassMutual Financial Group","title":"Insurance Advisor"}],"url":"https://www.linkedin.com/company/massmutual-financial-group"},{"company":"International Paper Company Foundation","company_id":null,"location":"New York, NY","positions":[{"description":"","duration":"1980 1986 6 years","duration_short":"6 years","end_date":"1986","start_date":"1980","subtitle":"International Paper Company Foundation","title":"Vice President"}],"url":""}]', '["George Campbell “I\'ve had the pleasure of working with Gladys for several years now in our Scout Troop and in our community. She is a tireless worker with the business acumen to help any organization be more effective and get better results. Whether it\'s fund raising, managing a major project, or just improving internal communications, she\'s an asset. She\'s not afraid to tell you when you\'re headed in the wrong direction, but can do it diplomatically and with a little humor to keep from ruffling too many feathers. That\'s extremely important when dealing with committees, boards, and volunteer organizations.”","Kirk Forrest “Gladys is a creative, focused and diligent manager who personally managed the day to day functions of the International Paper Foundation, including working with grantees and supporting the Foundation\'s mission. She was well liked by all and contributed to the Foundation\'s global success. She has a keen interest in non-profit organizations and easily works well with their leadership.”"]'] User: ['Dave Burroughs', 'Retired', 'Semi-Retired', 'consultant', '[{"company":"consultant","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Dec 2019","subtitle":"consultant","title":"Retired"}],"url":""},{"company":"Medtronic","company_id":"medtronic","location":"Tempe, Az","positions":[{"description":"","duration":"Oct 2017 Dec 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2019","start_date":"Oct 2017","subtitle":"Medtronic","title":"Senior Process Engineer NPI"}],"url":"https://www.linkedin.com/company/medtronic"},{"company":"SDC Materials, INC","company_id":"sdc-materials-inc","location":"Tempe, AZ","positions":[{"description":"","duration":"Jun 2015 Sep 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2017","start_date":"Jun 2015","subtitle":"SDC Materials, INC","title":"Quality Engineer & NPD Program Manager"}],"url":"https://www.linkedin.com/company/sdc-materials-inc"},{"company":"SDC Materials","company_id":"sdc-materials-inc","location":"Tempe Az","positions":[{"description":"","duration":"Feb 2011 Apr 2015 4 years 3 months","duration_short":"4 years 3 months","end_date":"Apr 2015","start_date":"Feb 2011","subtitle":"SDC Materials","title":"Coating Labs Manager"}],"url":"https://www.linkedin.com/company/sdc-materials-inc"},{"company":"FlipChip International","company_id":"flipchip-international","location":"Phoenix Az","positions":[{"description":"","duration":"Jul 2007 Feb 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Feb 2011","start_date":"Jul 2007","subtitle":"FlipChip International","title":"Process Engineering Manager/Director"}],"url":"https://www.linkedin.com/company/flipchip-international"},{"company":"Freescale Semiconductor","company_id":"freescale-semiconductor","location":"Tempe Az","positions":[{"description":"","duration":"Mar 2006 Jun 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2007","start_date":"Mar 2006","subtitle":"Freescale Semiconductor","title":"Process Eng Sect Mgr Tempe Fab"}],"url":"https://www.linkedin.com/company/freescale-semiconductor"},{"company":"Motorola Semiconductor","company_id":"freescale-semiconductor","location":"Phoenix, Chandler, Tempe, Mesa, Az","positions":[{"description":"","duration":"1997 2003 6 years","duration_short":"6 years","end_date":"2003","start_date":"1997","subtitle":"Motorola Semiconductor","title":"Management/Engineering"}],"url":"https://www.linkedin.com/company/freescale-semiconductor"},{"company":"Motorola","company_id":"motorola-mobility","location":"Mesa, Tempe, Chandler, Phoenix","positions":[{"description":"","duration":"1990 1996 6 years","duration_short":"6 years","end_date":"1996","start_date":"1990","subtitle":"Motorola","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"Signetics","company_id":"signetics","location":"Albuquerque, New Mexico Area","positions":[{"description":"","duration":"Jul 1987 May 1990 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 1990","start_date":"Jul 1987","subtitle":"Signetics","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/signetics"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"chandler, Az","positions":[{"description":"","duration":"May 1984 Jul 1987 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 1987","start_date":"May 1984","subtitle":"Intel Corporation","title":"Industrial Engineer, Mfg Supervisor"}],"url":"https://www.linkedin.com/company/intel-corporation"},{"company":"Anderson Clayton & Co","company_id":null,"location":"Lubbock Tx, Phoenix, Az","positions":[{"description":"","duration":"Aug 1982 May 1984 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 1984","start_date":"Aug 1982","subtitle":"Anderson Clayton & Co","title":"Plant Engineer"}],"url":""}]', '["Gene Stout “Dave is an expert in all areas involving semiconductor processing and he is a pleasure to work with. Dave and I both worked at Flipchip International’s wafer bumping factory from 2007 to 2011. As the Process Engineering Manager, Dave relentlessly coordinated efforts to reduce scrap, promptly addressed quality excursions, and successfully influenced decisions to improve overall KPI’s. Dave is an outgoing and astute manager of customer expectations. As a Product Engineer, I was routinely mentored by him on optimal ways to address frequent and challenging customer requests. He was able to deescalate tense situations by responding to passionate customers with an even tone and solid plan of action. In this way, he helped grow several customer accounts from low to high volume at our factory. Dave’s leadership at Flipchip International focused its culture to improve processes and improve Quality. I would recommend Dave not only on his ability to achieve results but also the enjoyment of working with him. ”","Aleen Zienty “I worked with David at FlipChip International as the Engineering Manager. I was the Controller of the company, and David was part of the Senior Staff over IT, Engineering and the Die Sales Division. David handled the management of the various diverse areas of control adeptly, despite such high demands. I was impressed on David’s handling of staff issues during layoffs and restructuring, helping to keep morale high. David also was respectful of spending and keeping focused with the strategic goals of the company. I enjoyed working with Dave, finding his skill set for engineering an asset, as well as his business sense. Aleen Zienty ”"]']### Assistant: The agent's job is to engage with professionals from various industries to offer consulting services, and today, the agent is reaching out to the user because they need to discuss potential collaboration in optimizing semiconductor processing techniques.
### Human: Agent: ['Kerri Raynor', 'Specialties: Electrical Service and Repair, Installation, Kitchen and Bath remodeling, Generator Sales, Installation and Service, HVAC Installation and Service, New construction, Solar panel Sales and Installation, furnace repair, furnace maintenance,', 'Owner at Raynor Electric LLC', 'Raynor Electric', '[{"company":"Raynor Electric","company_id":"raynor-electric","industry":"Consumer Services","location":"","positions":[{"description":"","duration":"Apr 1993 - Present 28 years 4 months","duration_short":"28 years 4 months","end_date":"Present","start_date":"Apr 1993","subtitle":"Raynor Electric","title":"Owner"}],"url":"https://www.linkedin.com/company/raynor-electric"}]', '["“Fantastic company that thrives through its outstanding customer service and reliability.Tom\'s name is on the side on vans and takes the time to insure his customers are satisfied. Can\'t say enough good things about this company.”","“Tom Raynor at Raynor Electric has provided professional electrical services for me on several of my properties. Whether it was simply replacing faulty electrical circuits and outlets or rewiring an entire home Raynor electric has done excellent work for me at a very reasonable price. I would recommend him and his crew highly!!! Rob Doebler Property Manager”"]'] User: ['Gloria Donnelli CPM,LCAM', "Currently, I'm working towards building my property management business. We are very customer service orientated. My management company is also very hands on. It speaks volumes for the work load we face daily. Specialties: Property Management of Condo and HOA's.", 'Owner, Elite Management Associates, Inc.', 'Elite Management Associates, Inc.', '[{"company":"Elite Management Associates, Inc.","company_id":null,"location":"","positions":[{"description":"Property Management Company specializing in the management of condos communities and home owners associations. See my web page EMAmgt.com. We also have an in house real estate company to help manage for individual property owners. Property Management Company specializing in the management of condos communities and home owners associations. See my web page EMAmgt.com. We also have an in house real estate company to help manage for individual property owners.","duration":"Nov 2007 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Nov 2007","subtitle":"Elite Management Associates, Inc.","title":"Owner"}],"url":""},{"company":"ELITE MANAGEMENT ASSOCIATES INC","company_id":null,"location":"","positions":[{"description":"November 2007 November 2007","duration":"Jan 2007 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"Jan 2007","subtitle":"ELITE MANAGEMENT ASSOCIATES INC","title":"PRESIDENT CPM®,"}],"url":""},{"company":"84 Auction","company_id":null,"location":"","positions":[{"description":"Buyer & Seller Buyer & Seller","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"84 Auction","title":"client"}],"url":""},{"company":"D & B Property Management Inc.","company_id":null,"location":"","positions":[{"description":"President President","duration":"Jul 2002 Nov 2007 5 years 5 months","duration_short":"5 years 5 months","end_date":"Nov 2007","start_date":"Jul 2002","subtitle":"D & B Property Management Inc.","title":"Owner,CPM®,"}],"url":""},{"company":"Silver Builders Inc.","company_id":null,"location":"","positions":[{"description":"Built Commercial projects in Pembroke Pines & Hollywood Built Commercial projects in Pembroke Pines & Hollywood","duration":"1986 1995 9 years","duration_short":"9 years","end_date":"1995","start_date":"1986","subtitle":"Silver Builders Inc.","title":"Project Manager"}],"url":""}]', '["⚡️Keitha Glace⚡️ “I have known Gloria Donnelli, both as a client of mine and I have been a client of hers. I can describe Gloria in a couple of words that would summarize the professional that she is. Knowledgeable, dependable, great integrity, thorough, persistent, approachable, goes above and beyond - time and time again. She is an amazing individual and I am proud that she is part of my personal network of business professionals and friends. I highly recommend her.”","James Gonzalez, L-CAM “Gloria is a very dedicated and passionate person at everything she does. Gloria devotes her skill, experience, and resources to the Associations and employees that she manages. Gloria is an advocate for animals in distress. Gloria is one of those people you want to keep as a friend for life...”"]']### Assistant: The agent's job is to provide electrical services and repairs, while the user is reaching out to the agent because they need assistance in managing their property's electrical systems.
### Human: Agent: ['Jessica MacKenzie', 'Communications Professional with extensive experience in news gathering and presentation, rising from Arbitron’s number 84 market to number 1 in 4 years. Excellent organizational and facilitative abilities in creating, monitoring and completing short- and long-term projects. Demonstrates consistent success in fulfilling projects with changing deadlines through resourcefulness and creativity. Quickly acquires proficiency in new skills.', 'Assignment Editor at Fox Business Network', 'Fox Business Network', '[{"company":"Fox Business Network","company_id":"fox-business-network","industry":"Broadcast Media","location":null,"positions":[{"description":"","duration":"Jun 2013 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Fox Business Network","title":"Assignment Editor"},{"description":"","duration":"Oct 2011 Jun 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2013","start_date":"Oct 2011","subtitle":"Fox Business Network","title":"Freelance Assignment Editor"}],"url":"https://www.linkedin.com/company/fox-business-network"},{"company":"NY Resident Tourist","company_id":null,"location":"","positions":[{"description":"My blog centers on tourism in New York. It\'s aimed at both visitors and residents.http://nyresidenttourist.wordpress.com My blog centers on tourism in New York. It\'s aimed at both visitors and residents.http://nyresidenttourist.wordpress.com","duration":"Aug 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Aug 2010","subtitle":"NY Resident Tourist","title":"Blogger"}],"url":""},{"company":"WFUV","company_id":null,"location":"","positions":[{"description":"--Fill-in anchor, writing and voicing local newscasts --Fill-in anchor, writing and voicing local newscasts","duration":"Dec 2010 Jun 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2013","start_date":"Dec 2010","subtitle":"WFUV","title":"News Anchor"}],"url":""},{"company":"BLOOMBERG LP/WBBR","company_id":null,"location":"","positions":[{"description":"News Anchor--Produced and co-hosted the first international news program in the history of Bloomberg using 75% less staff. --Wrote, produced and voiced weekday and weekend newscasts, covering breaking news without any support staff. --Booked and interviewed financial professionals live on-air. Repoter--Independently researched and created a multi-part series on convergence in the telecom industry and the investment opportunities presented by “triple play” packaging by phone and cable companies. Set and met every deadline over 7 months of development. --Reported breaking news for radio and television, including 9/11 and the inaugural flight of the Concorde in 2001, with live hits on location. --Recorded separate interviews to support print stories for multimedia presentations. Writer--Crafted broadcast copy for morning drive program, adhering to strict deadlines and time constraints. --Created commercial copy for ad clients. --Wrote interview questions for other news anchors to use on air. Producer--Directed commercial air talent and mixed audio recordings for air. --Decided content during 6 hours of live programming. --Troubleshot technical solutions as needed. Trainer--Taught new employees about digital audio and other computer programs. --Trained and assigned developmental tasks to summer interns, 50% of whom became full-time employees. --Among the first of all radio staff selected for intensive, advanced company financial training. Subsequently recognized for ability to represent complex economic issues in clear, practical terms.","duration":"Aug 1999 Feb 2009 9 years 7 months","duration_short":"9 years 7 months","end_date":"Feb 2009","start_date":"Aug 1999","subtitle":"BLOOMBERG LP/WBBR","title":"Anchor, Reporter, Writer, Producer, Trainer"}],"url":""},{"company":"WHTG FM","company_id":null,"location":"","positions":[{"description":"--Highlighted community concerns through creating a weekly public service program; interviewed local government officials and non-profit organizations.--Spearheaded a local movie premiere of a small independent film. Wrote all the promotional materials. Incorporated biggest ad clients with free-ticket giveaways at multiple locations; one client noted a 40% increase in foot traffic during promotion. Theatre was 100% full. --Maintained station website. --Highlighted community concerns through creating a weekly public service program; interviewed local government officials and non-profit organizations.--Spearheaded a local movie premiere of a small independent film. Wrote all the promotional materials. Incorporated biggest ad clients with free-ticket giveaways at multiple locations; one client noted a 40% increase in foot traffic during promotion. Theatre was 100% full. --Maintained station website.","duration":"Aug 1996 Aug 1999 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 1999","start_date":"Aug 1996","subtitle":"WHTG FM","title":"News Director, Public Service Director"}],"url":""},{"company":"WOBM FM","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1996 Aug 1996 6 months","duration_short":"6 months","end_date":"Aug 1996","start_date":"Mar 1996","subtitle":"WOBM FM","title":"On-Air Personality"}],"url":""},{"company":"WXTC FM","company_id":null,"location":"","positions":[{"description":"--Awarded solo weekend show during first year in radio. --Created, wrote and voiced sports entertainment segments. --Awarded solo weekend show during first year in radio. --Created, wrote and voiced sports entertainment segments.","duration":"Jan 1995 Mar 1996 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 1996","start_date":"Jan 1995","subtitle":"WXTC FM","title":"On-Air Personality"}],"url":""}]', '["Nicholas Ciavatta “I worked with Jessica for many years, first at WHTG and then at Bloomberg Radio. Jessica was an excellent News and PS Director, but also a fantastic deejay, with great taste in music, a great sense of humor, and an excellent on-air style. Jessica is also an excellent producer, writer and reporter, and we worked on many quality projects together at both radio stations. I highly recommend her.”","Julie Vaughn “I worked with Jessica for nine years at Bloomberg LP where she proved herself a talented, versatile journalist. She\'s a concise, comprehensive writer who can meet any deadline and keep stories up-to-date. She has anchored shifts around the clock as well as reporting both business and general news. And as a producer, Jessica launched an international show previewing the market week, integrating reports and anchors at Bloomberg news bureaus around the world. She\'s also fantastic at special production, from booking the guests to conducting the interviews and writing the scripts for multi-part series.”"]'] User: ['Sheryl Bloom`', "I am a Business Manager with over 10 years of experience working in the telecommunications industry. My team supports small to medium sized businesses in Philadelphia and Delaware , assisting clients to identify and solve for pain points. We work together to create a custom solution to fit your business needs. Verizon is one of the world's leading Telecommunications companies that specializes in utilizing technology based solutions to assist both consumer and business end users. #BUSINESS CONTINUITY #FLEETMANAGMENT #TECHNOLOGY #MOBILEDEVICEMANAGEMENT #VOIP Please feel free to connect for an onsite appointment with my team. Sheryl Bloom R2B Business Manager Sheryl.Bloom@VerizonWireless.com All opinions are my own as standalone.", 'Business Sales Manager at Verizon Business', 'Verizon', '[{"company":"Verizon","company_id":"verizon","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Nov 2020","subtitle":"Verizon","title":"Senior Business Manager"},{"description":"","duration":"Jan 2020 Nov 2020 11 months","duration_short":"11 months","end_date":"Nov 2020","start_date":"Jan 2020","subtitle":"Verizon","title":"I2B Account Manager"},{"description":"Responsible for generating sales to companies within my territory (Philadelphia Proper) as well as identifying new prospects in my market through cold calling and networking. Provide support for new customers, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues. Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace.","duration":"Dec 2016 Jan 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2020","start_date":"Dec 2016","subtitle":"Verizon","title":"SMB Account Manager"},{"description":"Lead and develop sales team to achieve and surpass sales metrics through side selling, and coaching along with supervising operations, culture and shrink to increase profitability.","duration":"May 2015 Dec 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2016","start_date":"May 2015","subtitle":"Verizon Wireless","title":"Solutions Manager"},{"description":"- Utilize proven sales process to determine customer needs - Provide mobile solutions to SMB clients - Demonstrate excellent production knowledge through effective demonstrations","duration":"Dec 2011 May 2015 3 years 6 months","duration_short":"3 years 6 months","end_date":"May 2015","start_date":"Dec 2011","subtitle":"Verizon","title":"Solutions Specialist"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Wireless Zone - Verizon Wireless Premium Retailer","company_id":"wireless-zone-llc","location":"Feasterville, PA","positions":[{"description":"Provide total solutions to customers and correlating advance technology to their lives Provide total solutions to customers and correlating advance technology to their lives","duration":"Feb 2011 Jan 2012 1 year","duration_short":"1 year","end_date":"Jan 2012","start_date":"Feb 2011","subtitle":"Wireless Zone - Verizon Wireless Premium Retailer","title":"Sales Rep"}],"url":"https://www.linkedin.com/company/wireless-zone-llc"}]', '["Ryan Shaw “Sheryl does an amazing job connecting with her employees, through my time working with/for Sheryl she showed that the relationships are the value piece in any Managerial Role and that was shown through her results! Any employee would be lucky to work under such an amazing leader!”","Manouk Hovhannesian “Sheryl is extremely dedicated to her career in telecommunications. As a sales professional, she has a killer work ethic and a highly affable presence. Her willingness to commit to understanding her clients\' needs is unparalleled. I\'ve worked with Sheryl for two years across various departments at Verizon Wireless and have always admired her energy. I highly recommend Sheryl as a professional salesperson, account manager, and consultant.”"]']### Assistant: The agent's job is to generate sales for Verizon Business, and today, the agent is reaching out to the user because they need to schedule an onsite appointment to discuss custom telecommunications solutions for the user's small to medium-sized businesses in Philadelphia and Delaware.
### Human: Agent: ['Rebecca Maehlum', 'As Chief of Staff, I work both as an internal and external facing role, serving as a problem solver, mediator, sounding board and, in some cases, a proxy for the CEO. Internally, I work primarily with the senior leadership of the organization to ensure effective functioning, communication and to equip the CEO with the tools, resources and information needed to lead the organization through its current growth phase. I manage the CEO’s priorities, providing “gatekeeper” and “gateway” role, creating win-win situations for direct access to the CEO’s time and office. This includes ensuring requests for CEO time are handled within established priorities, and are prepared for effective CEO engagement. Exposed to all facets of the organization, I am well positioned to serve as a confidential agent and trusted sounding board to the CEO on all matters related to governing the organization and trusted to act with discretion and thoughtfulness in executing against organizational priorities. As Chief of Staff, I am asked to take an institutional lens, connect the dots between roles and departments and advise the CEO on potential areas of organizational priority and need.', 'Chief of Staff', 'Knowledge Coop', '[{"company":"Knowledge Coop","company_id":"the-knowledge-coop","industry":"Business Skills Training","location":null,"positions":[{"description":"As Chief of Staff, I work both as an internal and external facing role, serving as a problem solver, mediator, sounding board and, in some cases, a proxy for the CEO. Internally,I work primarily with the senior leadership of the organization to ensure effective functioning, communication and to equip the CEO with the tools, resources and information needed to lead the organization through its current growth phase.I manage the CEO’s priorities, providing “gatekeeper” and “gateway” role, creating win-win situations for direct access to the CEO’s time and office. This includes ensuring requests for CEO time are handled within established priorities, and are prepared for effective CEO engagement. Exposed to all facets of the organization, I am well positioned to serve as a confidential agent and trusted sounding board to the CEO on all matters related to governing the organization and trusted to act with discretion and thoughtfulness in executing against organizational priorities.As Chief of Staff, I am asked to take an institutional lens, connect the dots between roles and departments and advise the CEO on potential areas of organizational priority and need.","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Knowledge Coop","title":"Chief Of Staff"},{"description":"","duration":"Mar 2020 Jun 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2021","start_date":"Mar 2020","subtitle":"Knowledge Coop","title":"Executive assistant to the President/CEO"}],"url":"https://www.linkedin.com/company/the-knowledge-coop"},{"company":"Sonshine Christian school","company_id":null,"location":"Vancouver, Washington, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Sonshine Christian school","title":"Member Board Of Directors"}],"url":""},{"company":"Nike","company_id":"nike","location":null,"positions":[{"description":"","duration":"Feb 2017 Feb 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2020","start_date":"Feb 2017","subtitle":"Nike","title":"Senior Administrative Assistant"},{"description":"","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"Nike","title":"Merchandise Program Specialist"}],"url":"https://www.linkedin.com/company/nike"},{"company":"Nike","company_id":"nike","location":"","positions":[{"description":"","duration":"2008 2015 7 years","duration_short":"7 years","end_date":"2015","start_date":"2008","subtitle":"Nike","title":"Sr. Administrative Assistant"}],"url":"https://www.linkedin.com/company/nike"},{"company":"Nautilus Inc.","company_id":"nautilus","location":"","positions":[{"description":"","duration":"Jun 2006 Jan 2007 8 months","duration_short":"8 months","end_date":"Jan 2007","start_date":"Jun 2006","subtitle":"Nautilus Inc.","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/nautilus"}]', '["Ryan Brandon “Incredible partner! Highly skilled and patient. That\'s just for starters. Rebecca has an unusual talent for keeping focused even when she was surrounded by utter chaos. Her excellent attention to detail, professionalism, ability to problem solve and organization kept the team on track and we never missed a beat. Such a great partner I hope I get to work with her again in the future.”","Russell Anderson “Rebecca reported to me for almost three years as my executive administrative assistant at Nike, North America. During that time, she was organized, met deadlines, took feedback well, and maintained the flexibility to adapt to my priorities. She was willing to bring an opinion and contribute, even when the nature of the work was outside her explicit scope. I appreciated her proactive approach to getting ahead of deadlines and deliverables and helping me to keep the commitments I had to others in the organization. ”"]'] User: ['Emily Cash', 'A seasoned marketing and communications professional, I have a proven ability to increase brand awareness and grow revenue from my thorough understanding of marketing strategy and analytics, product life cycles, and client engagement. I am a compelling storyteller with a strategic mind who thrives on working in team environments, collaborating cross-organizationally, and tackling complex problems with process- and data-driven solutions.', 'Product Marketing Professional (PMC-III)', 'Adjust', '[{"company":"Adjust","company_id":"adjustcom","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Adjust","title":"Product Marketing Team Lead"}],"url":"https://www.linkedin.com/company/adjustcom"}]', '["Bill Gerber “Emily came into the organization as a \'go getter\'. She brings bright light and view that makes complex solutions simple. She is a joy to work with and a fellow Northwestern Alum. Go Cats!”","Michael Semer “Emily is a terrific individual and an absolute pleasure to work with, and her positivism and humor have energized others on every project across the board. She\'s also an excellent communicator, highly organized, imaginative, and innovative. She\'s also a superb presenter, proven by her performance as emcee at several high-profile conference events I worked with her on. All in all, a terrific asset for any organization.”"]']### Assistant: The agent's job is to serve as a problem solver and mediator, and today, the agent is reaching out to the user because they need to collaborate on a marketing strategy and analytics project for a client engagement.
### Human: Agent: ['Tara McGovern', 'Specialties: Non-Profit management and administration, organizational/program management, budgeting, grant writing, fundraising, community engagement, strategic planning, philanthropic advising, government liaison, legislative and regulatory advocacy, policy analysis.', 'Experienced Professional in Non-Profit, Public Administration, Politics and Policy', 'Connie', '[{"company":"Connie","company_id":"conniect","industry":"Information Technology and Services","location":"Farmington, Connecticut, United States","positions":[{"description":"","duration":"Jul 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Connie","title":"Program Assistant, Governance & Administration"}],"url":"https://www.linkedin.com/company/conniect"},{"company":"McGovern Consulting, LLC","company_id":null,"location":"Lyme, NH","positions":[{"description":"","duration":"Oct 2016 Nov 2021 5 years 2 months","duration_short":"5 years 2 months","end_date":"Nov 2021","start_date":"Oct 2016","subtitle":"McGovern Consulting, LLC","title":"Owner, Consultant"}],"url":""},{"company":"Upper Valley Trails Alliance","company_id":"upper-valley-trails-alliance","location":"Norwich, VT","positions":[{"description":"","duration":"Jul 2015 Sep 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2016","start_date":"Jul 2015","subtitle":"Upper Valley Trails Alliance","title":"Development Coordinator"}],"url":"https://www.linkedin.com/company/upper-valley-trails-alliance"},{"company":"Non-Profit Consultant","company_id":null,"location":"Lyme, NH","positions":[{"description":"","duration":"Jan 2010 Jul 2015 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jul 2015","start_date":"Jan 2010","subtitle":"Non-Profit Consultant","title":"Independent Consultant"}],"url":""},{"company":"The Essential Chef","company_id":"the-essential-chef","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2009 Sep 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2011","start_date":"Apr 2009","subtitle":"The Essential Chef","title":"Owner"}],"url":"https://www.linkedin.com/company/the-essential-chef"},{"company":"United Contractors","company_id":"united-contractors","location":"San Francisco Bay Area","positions":[{"description":"","duration":"1999 Aug 2009 10 years","duration_short":"10 years","end_date":"Aug 2009","start_date":"1999","subtitle":"United Contractors","title":"Director of Government Relations"}],"url":"https://www.linkedin.com/company/united-contractors"},{"company":"UBEC, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1999 5 years","duration_short":"5 years","end_date":"1999","start_date":"1994","subtitle":"UBEC, Inc.","title":"Marketing Representative"}],"url":""}]', '["Mark Breslin “Through The Essential Chef Tara prepared meals for our family to assure ready, healthy and gourmet food (which we froze and used over time). Outstanding for busy professionals and a heck of a lot more economical than the \\"going-out-to-eat\\" default.”","LinkedIn User “Tara and I have interacted over the past several years on many occasions. I have found her to be detailed, thorough and helpful in many instances. She is more than willing to help you by taking additional time to assure information is correct and detailed.”"]'] User: ['Dale Ann Hammond', 'Experienced Strategic Customer Success Manager with a demonstrated history of working in the Creative, IT and services industry. Strong business development professional skilled in Management, Customer Service, Salesforce.com, Account Management and Sales.', 'Senior Strategic Customer Success Manager at Pluralsight', 'Pluralsight', '[{"company":"Pluralsight","company_id":"pluralsight","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Pluralsight","title":"Strategic Customer Success Manager"},{"description":"","duration":"Mar 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Mar 2014","subtitle":"Pluralsight","title":"Customer Success Manager - Enterprise"}],"url":"https://www.linkedin.com/company/pluralsight"},{"company":"Digital-Tutors","company_id":"digital-tutors","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"","duration":"Apr 2006 Mar 2014 8 years","duration_short":"8 years","end_date":"Mar 2014","start_date":"Apr 2006","subtitle":"Digital-Tutors","title":"Sales & Customer Success"}],"url":"https://www.linkedin.com/company/digital-tutors"}]', '["Laura Hawk “I worked with Dale for many years at PL Studios and Pluralsight. Dale is a rock and someone who keeps everyone around her grounded. At the same time, Dale is very encouraging and always kept us laughing. When it comes to Dale’s work, she\'s very driven and understands client needs. This is because she puts in the time to get to know who she’s working with and her customers love her. People ask for her by name because she is not only memorable but personable on a level you don’t often meet. Dale is a doer in every sense of the word. I’ve seen her do everything from cleaning up a mess she didn’t make, to organizing a surprise party, to managing a team that had no leader and needed someone with fantastic leadership ability, to running an entire division as head of operations. What a rare person to find. She is a beacon of light to all around her in every role she finds herself, big or small. Dale would be a tremendous asset for any team. I highly recommend Dale without hesitation and I wish her the very best in all her future endeavors.”","Chikomborero (Chiko) Chingaya “I worked several years for Dale Gomez and bar none she was the best manager i have ever had in my professional career. She saw potential in me early on and guided me into becoming a productive member on her team. She sets a high bar but what she expects from her team is the same standard she holds herself to. Any organization would be lucky to have Dale on their leadership team.”"]']### Assistant: The agent's job is to provide strategic customer success management, and today the user is reaching out to the agent because they need assistance with managing their customer accounts and ensuring their success.
### Human: Agent: ['Manoj Kumar Prakasam', 'IT professional with 18 years of technical and functional experience. I am passionate about technology, and its ability to solve problems. One of my biggest strengths is the development and delivery of ideas that resolve consumer pain points. Successfully managing global IT service delivery teams across Geo’s I am extremely hard working, motivated, and enthusiastic. Am a quick learner and intrigued by the unique ideas and contributions of team members. I help organization to perform budgeting, forecast and financial analysis over their revenue and expense budgets. Preparation of Budget burn down dashboard to clients. Technology Manager \| Project Management \| Technical Project Manager \| Scrum Master \| Business development \| Customer relationship management \| Program Management \| Tech Enthusiast \| Explorer \| Adaptable \| Problem Solver \| Account Management \| Data Engineering \| IT Development Manager', 'Senior Technology Manager at CAQH', 'CAQH', '[{"company":"CAQH","company_id":"caqh","industry":"IT Services and IT Consulting","location":"Highlands Ranch, Colorado, United States","positions":[{"description":"","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"CAQH","title":"Senior Technology Manager"}],"url":"https://www.linkedin.com/company/caqh"},{"company":"Iris Software Inc.","company_id":"iris-software-inc.","location":"Denver, Colorado, United States","positions":[{"description":"Sr. IT Development Manager at D. A. Davidson Companies - Managing Data Engineering team and DevOps team Sr. IT Development Manager at D. A. Davidson Companies - Managing Data Engineering team and DevOps team","duration":"Mar 2020 Jun 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2021","start_date":"Mar 2020","subtitle":"Iris Software Inc.","title":"Senior Information Technology Manager"}],"url":"https://www.linkedin.com/company/iris-software-inc."},{"company":"Cognizant","company_id":"cognizant","location":null,"positions":[{"description":"Technical IT Manager at Pearson","duration":"Oct 2017 Mar 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2020","start_date":"Oct 2017","subtitle":"Cognizant","title":"IT Development Manager"},{"description":"Technical Project Manager at Pearson - Hoboken, NJ","duration":"May 2015 Sep 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2017","start_date":"May 2015","subtitle":"Cognizant","title":"Technical Project Manager"},{"description":"Project Manager at Horizon - Blue Cross Blue shield of NJProject Manger at World Bank, Washington DC","duration":"Feb 2013 Apr 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2015","start_date":"Feb 2013","subtitle":"Cognizant","title":"Project Manager / Program Manager"},{"description":"Technical Project Manager at UHG","duration":"Jul 2011 Jan 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2013","start_date":"Jul 2011","subtitle":"Cognizant","title":"Technical Project Manager"},{"description":"Worked as project lead at WellPoint, AMEX - Chennai","duration":"Feb 2010 Jun 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2011","start_date":"Feb 2010","subtitle":"Cognizant Technology Solutions","title":"Project Lead"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Wipro Limited","company_id":"wipro","location":"Chennai Area, India","positions":[{"description":"","duration":"Mar 2007 Feb 2010 3 years","duration_short":"3 years","end_date":"Feb 2010","start_date":"Mar 2007","subtitle":"Wipro Limited","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Infotech Global Inc.","company_id":"infotech-global-india-ltd","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Jan 2006 Mar 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2007","start_date":"Jan 2006","subtitle":"Infotech Global Inc.","title":"Software Developer"}],"url":"https://www.linkedin.com/company/infotech-global-india-ltd"},{"company":"Rass Technologies Pvt Limited","company_id":"rass-technologies-pvt-limited","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Jul 2004 Jan 2006 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2006","start_date":"Jul 2004","subtitle":"Rass Technologies Pvt Limited","title":"Associate"}],"url":"https://www.linkedin.com/company/rass-technologies-pvt-limited"}]', '["LinkedIn User “I worked with Manoj for 2 years during an implementation of an Alfresco CMS platform. I found him to be diligent, organised and flexible in his working methods during some challenging periods within the project. His role focused on both the infrastructural provisioning for the platform along with management of associated data migrations from existing data stores. Both components under his management ran smoothly. ”","Naveen Gnanavel “Few people have the opportunity to report to a manager who is also a coach and mentor—but I did when I worked for Manoj. As a fresher, I learned a lot from him and he guides me in a correct direction.Everytime he appreciates me and boost me to do the best in work, it increases my confidence to learn more. It was my pleasure to be in your team.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage event planning and high-profile client relationships, and today, the agent is reaching out to the user because they need assistance in organizing a large-scale healthcare conference.
### Human: Agent: ['Ray Britt', 'Products Liability and Safety Engineering Product Verification and Testing Product Design and Development Quality and Reliability Six Sigma Green Belt Management and Leadership Experience Mechanical Engineering Project Management Wireless Communications Technology Technical Sales Applications Engineering ESD testing HALT testing Product Safety testing Mechanical Verification testing Root Cause and Failure Analysis Process mapping and improvement Budget and schedule management Building work teams & career path development programs Employee recruiting Autocad, Visio and other CAD applications Minitab 15 statistical tool set Injection molded plastics and metal stamping parts design Design of manufacturing and test fixturing', 'Lead Reliability Engineer at Sensus, Inc.', 'Sensus, Inc.', '[{"company":"Sensus, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"May 2010 - Present 12 years 2 months","duration_short":"12 years 2 months","end_date":"Present","start_date":"May 2010","subtitle":"Sensus, Inc.","title":"Lead Reliability Engineer"}],"url":""},{"company":"Sony Ericsson Mobile Communications","company_id":"sony-mobile-communications","location":null,"positions":[{"description":"Customer facing position managing product quality issues including customer requirement transformation to development and manufacturing test plans, development team milestone quality champion, field return analysisand corrective action facilitator interfacing with global design units. Reporting to senior management team consulting on development and post-launch product quality. •Utilized Lean Six Sigma techniques to determine mechanical design effectiveness through improved statistical analysis of verification data resulting in a $1.2M annual savings in prototype and development resource utilization costs.•Drove reliability improvements saving over $1.5 million annually in product warranty claims.•Led strategic plan development for phone verification and member of quality working group implementing Lean Six Sigma program.","duration":"2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"2009","subtitle":"Sony Ericsson Mobile Communications","title":"Quality Manager, Americas"},{"description":"Engineering Manager leading 33-person team of Technical Managers, engineers and technicians in the development of hardware, RF, mechanical and systems verification solutions for a mobile telephone product portfolio. Team also includes fully equipped Failure Analysis Lab, Lab Equipment Metrology/Calibration, Field Failure Analysis and Quality Engineering.•Recognized by executive management as an outstanding contributor (ranked in top 5% of global staff of over 9,000 employees and selected for specialized talent development program); received project team recognition awards.•Co-led global implementation of Root Cause Analysis process used in China, Sweden, Japan and the U.S, and led site team to analyze field failures to root cause level; utilized global database system to identify failure trends and drive corrective actions that reduced product return rates by 40% within first quarter after product launch.•Developed and maintained multi-million dollar capital equipment and operating expense budgets.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Sony Ericsson","title":"Development Engineering Manager"},{"description":"Managed a 13-member team of engineers and technicians performing product verification testing including HALT/HASS, ESD, Product Safety, RF parametrics, BGA, SMA and PCB Analysis and a Failure Analysis lab. In addition, managed U.S. development site Products Liability and Environmental Safety programs.•Developed $1M-$2M annual equipment purchase and operating expense budget for verification team.•Directed Product and Environmental Safety engineering program, working with Legal Counsel on liability issues and regulatory agencies to ensure environmental compliance to global standards resulting in no litigation suits or regulatory penalties.•Led Failure Analysis lab/team utilizing real-time X-ray, SEM/EDX, FTIR, AFM and microscopy tools.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Sony Ericsson Mobile Communications","title":"Technical Engineering Manager"}],"url":"https://www.linkedin.com/company/sony-mobile-communications"},{"company":"Sony Ericsson / Ericsson","company_id":null,"location":"","positions":[{"description":"Directed a 6-person technical team conducting product reliability testing and design analysis to ensure compliance to industry, regulatory and customer-driven product performance standards. Active ISO 9000 lead adutior and ISO 17025 internal auditor. Acting Quality Manager for SAR test Lab and also acting Product Safety Engineer performing safety reviews, risk-utility analysis and product safety testing on mobile phones, batteries and accessories.•Team developed test automation solutions using LabVIEW SW.•Acting Product Safety Engineer and Products Liability advisor to senior management team and legal counsel.•Team contributed to drive total warranty return rate from 20% down to 5% over an 18 month period.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Sony Ericsson / Ericsson","title":"Senior Technical Leader"}],"url":""},{"company":"Ericsson","company_id":"ericsson","location":"","positions":[{"description":"Developed U.S. site product safety program from the ground up. Chaired site product safety council, conducted product safety analysis on mobile phones, batteries and accessories sold in North and South America. Conducted product FMEA analysis and representative to the Consumer Product Safety Commission. Authored quality section of Malcolm Baldrige National Quality Award submission.•Developed and managed product safety program for wireless phone and accessory product lines.•Chaired product safety council (comprised of senior management) overseeing development of product safety processes.•Authored product recall process, safety checklists for design teams and risk assessment processes/criteria.•Conducted Risk Utility Analysis and Failure Mode Effects Analysis on all phone, battery and accessory designs sold in North America.","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Ericsson","title":"Product Safety Engineer"}],"url":"https://www.linkedin.com/company/ericsson"},{"company":"DNA Group, Inc.","company_id":null,"location":null,"positions":[{"description":"Led engineering team in development of processes and product information databases used by inside sales team. Responsible for Western region of U.S. and Mexico customer base; including regional sales representative management, customer relationship development, product sales volumes and development and mentoring of inside sales support team. Reported directly to President of DNA Group, Inc. Extensive travel in North America, Mexico, Asia and Europe in support of customer base and global manufacturing partnerships. Developed sales staff product training programming and was acting lead trainer.","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"DNA Group, Inc.","title":"Senior Engineer and Technical Sales Manager"},{"description":"Product design liaison between high-volume production design and manufacturing locations in Hong Kong, China, Italy, Germany and Austria and North American consumer electronic customer base including Black & Decker, DeWalt, Electrolux, Hamilton-Beach, General Electric, Whirlpool, Mr. Coffee, Milwaukee Tool, Skil-Bosch, automotive and marine OEMs, etc… Designed custom UL, CSA and VDE certified or registered switch, speed control and safety devices (GFCI’) for North and Latin America OEM base. Co-led development of quality system in Hong Kong and China design and factory locations utilizing Six Sigma quality tools, statistical process control charts and advanced process development.","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"DNA Group, Inc.","title":"Applications Engineer"}],"url":""},{"company":"C&K Components, Inc.","company_id":null,"location":"","positions":[{"description":"Product Designer. Designed electro-mechanical switch and speed control assemblies including mechanical mechanisms, metal stamped parts (steel, copper, brass, etc...), sheet metal parts (stainless grades), injection molded plastic parts (ABS, Nylons, polycarbonate, Lexan, etc...with variety of color and texture ranges), metal platings/coatings (anodized, gold, silver, nickel plate), springs, lock mechanisms, etc... Also designed manufacturing assembly and product test fixtures. Utilized manual drawing and implemented first CAD system in company.","duration":"1989 1991 2 years","duration_short":"2 years","end_date":"1991","start_date":"1989","subtitle":"C&K Components, Inc.","title":"Product Design and Manufacturing Engineer"}],"url":""}]', '["John Zaremba “I have worked with Ray for the past 7 years. As a manager, Ray always demonstrates high integrity and trust within a team. He builds solid rapport and an open environment. Ray’s technical expertise is much broader than his ME degree and includes a steep knowledge in RF, Product safety and Quality. Ray has innate technical savvy and an ability to dissect and resolve complex issues in a timely manner.”","Dan Bennett “Ray is an excellent Manager. He always tries to find a good balance between the needs of the company and the needs of the indivdual. When I reported to Ray I felt he always gave me honest and thoughtful advice while also leading his team in a manner that best utilized people\'s skills to complete the assigned work.”"]'] User: ['Ana Findley', 'I am a Process Improvement professional with a background in Consumer Package Goods organizations. I have the proven ability to quickly learn a process, identify (stop gap) issues and develop and implement solutions. I am results driven and detail oriented with excellent analytical skills. I have been recognized for being able to successfully develop rapport and trust with all of my clients.- Product Development - Organized - Analytical - Operational Efficiency - Communication - SAP - Results-Driven - Task Delegation - Supply Chain - Process Improvement - Quality Assurance', 'Master Data Analyst', 'The Gorilla Glue Company', '[{"company":"The Gorilla Glue Company","company_id":"the-gorilla-glue-company","industry":"Consumer Goods","location":"Cincinnati Area, KY","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jul 2018","subtitle":"The Gorilla Glue Company","title":"Master Data Analyst"}],"url":"https://www.linkedin.com/company/the-gorilla-glue-company"},{"company":"R.A.A.F. Consulting","company_id":null,"location":"Cincinnati Area, KY","positions":[{"description":"On contract with AAM Metal Forming at Ford Motor Company-Implemented several quality improvements for 6R and 6S production lines at Ford Motor Company and Toyota. -Lead efforts to analyze and address quality issues on parts supplied by AAM Metal Forming.-Check materials for a wide variety of factors and ensure compliance with automotive regulations.-Complete line checks to determine compliance with product specifications.-Reduce cost of materials and scrap at the plants by working with the supply chain, line works, engineering and quality personnel at Ford Motor Company and Toyota.-Available 24/7 for production run issues.","duration":"Aug 2016 Jul 2018 2 years","duration_short":"2 years","end_date":"Jul 2018","start_date":"Aug 2016","subtitle":"R.A.A.F. Consulting","title":"Process Improvement Specialist"}],"url":""},{"company":"Capano & Associates","company_id":"capano-&-associates","location":"Mason, Ohio","positions":[{"description":"Assigned to Procter & Gamble Divisions: Skin Care, Fabric and Home Care, Oral Care, Pet Care, Personal Health MATERIAL PROCESS & DELIVERY -Utilized Corporate Standards System (CSS) extensively to reduce individual packing standards without 2D bar codes for production.-Partnered with the Common Performance Specifications (CPS) team to track variances to P&G standards: quality testing (FFU testing), packaging and production standards, corrugate/palette design, consumer testing.-Effectively worked with the supply chain and manufacturing plants in Asia and Europe to analyze equipment capabilities.-Led plant effort to run trials and incorporate data gathered into standard packaging instructions, eliminating customization. -Selected to support the transition of P&G\'s Pet Care division to the Mars Corporation.-Ran integration initiatives for new and existing products between P&G & Mars systems.-Quickly learned and used SAP systems to convert and build bill of material and inventories for Mars.-Worked with manufacturing plants to analyze and assess equipment capabilities.QUALITY ASSURANCE -Lowered deviation in packing standards, raw materials and formula cards for products, shipping materials and consumer packaging.-Collaborated with manufacturing plants in iTrack and Concept5 (standards system) to analyze and implement efficient production processes.-Analyzed formula data that drove reduction of wasted materials on a global level.-Created formula cards in P&G CSS for plants to use in manufacturing of consumer goods.-Analyzed information from the Standards Office and R&D division, driving standard operating procedures.-Collaborated with Asian and South Pacific market to ensure compliance with trade regulations and import regulations of consumer goods and products.-Increased product delivery standards and lowered inefficient packaging on Crest products reducing cost in North America.","duration":"Jul 2008 Aug 2016 8 years 2 months","duration_short":"8 years 2 months","end_date":"Aug 2016","start_date":"Jul 2008","subtitle":"Capano & Associates","title":"Project Manager"}],"url":"https://www.linkedin.com/company/capano-&-associates"},{"company":"Boy Scouts of America","company_id":"boy-scouts-of-america","location":"Cincinnati, Ohio Area","positions":[{"description":"Managed services for membership of 1,600 youth and 600 adult volunteers. Networked with diverse clients from business leaders and community groups to parents and volunteers. Planned volunteer recruiting, membership management, fundraising, program development and client relationship-building. Created programs targeting key development opportunities.-Collaborated with community leaders and internal business partners to develop, launch and manage successful campaigns. -Increased development (FOS) revenue by 275%+ in 3 years while tripling product sales. -Increased gross activity income 575% (2006-2007).-Boosted community funding in targeted market by 11%. Established and planned an event to honor an individual from the community. -Secured donation of $6,000 in advertising on a digital billboard strategically located on I-75.","duration":"Mar 2004 Jun 2008 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jun 2008","start_date":"Mar 2004","subtitle":"Boy Scouts of America","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/boy-scouts-of-america"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"Cincinnati, Ohio","positions":[{"description":"-Introduced corporate program designed to improve the company\'s market position and track program results. -Wrote, organized and maintained business documentation.-Facilitated problem-solving sessions with senior management.-Instrumental in Sharonville plant receiving QS9000 rating.-Implemented safety program and incentives that increased productivity and reduced accidents by 60%. -Introduced corporate program designed to improve the company\'s market position and track program results. -Wrote, organized and maintained business documentation.-Facilitated problem-solving sessions with senior management.-Instrumental in Sharonville plant receiving QS9000 rating.-Implemented safety program and incentives that increased productivity and reduced accidents by 60%.","duration":"May 2001 Dec 2003 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2003","start_date":"May 2001","subtitle":"Ford Motor Company","title":"Co-op Business"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["Lynne Rossman “Ana is a dedicated and reliable individual that does well managing any type of work. Ana reported to me as a contractor at P&G working in Petcare R&D. She quickly picked up on managing unique systems and received respect from team members as she met project requirements and deadlines. I enjoyed the opportunity of working with Ana and would highly recommend her. ”","Joe Schiavone “Ana is an exceptionally intelligent individual will a genuine ability to understand complex issues and drive resolution. As her manager in P&G Pet Care packaging, Ana was able to multi task very well, lead packaging changes by determining specification unit size and selection of material. Ana was always at work and ready for her scheduled day. I would appreciate any opportunity to elaborate further if needed. Please email me directly at schiavone.j@pg.com. ”"]']### Assistant: The agent's job is to identify process improvement opportunities, and today, they are reaching out to the user because they need to discuss potential solutions for optimizing operational efficiency in the user's consumer package goods organization.
### Human: Agent: ['Joseph Michael Prasath', 'Experienced Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Casino Gaming, Java, Android Development, JavaScript, SSIS package development and Software Development. Strong engineering professional with a Master of software Engineering degree focused in Computer Software Engineering', 'Senior Software Engineer at Scientific Games', 'Scientific Games', '[{"company":"Scientific Games","company_id":"scientific-games","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"Scientific Games","title":"Senior Software Engineer"},{"description":"","duration":"Jan 2018 Jul 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2019","start_date":"Jan 2018","subtitle":"Scientific Games","title":"Senior Software Engineer"},{"description":"Here in Scientific Games i am dealing with Core Java, Hibernate EJB, JSF related products which was developed for Casino customers, Deep knowledge in handling customers and troubleshooting product related issues. had nearly 3+ years onsite experience in Canada and USA, Las Vegas.Customer facing exposure across globe in different roles (Business Assessment, Technical Engineer, Functional Analyst, Product Install/Go-live support, Customer Management etc.)Excellent communication skills (written and verbal). Capable of assimilating a broad range of project inputs, and clearly and distinctly communicate overall project status tailored to a variety of audiences, including executive managementCasino Industry Experience Summary:Good functional domain knowledge in Casino Industry (Gaming and non-gaming systems) with around 5+ years of experience in the field. Core member in successful Casino opening projects. Excellent track record in executing Casino Systems conversion projects where a casino moves to a different software product or upgrades to higher version of the same product. Good experience in executing casino system integration projects (Non-gaming systems such as Hotel, POS and other third party systems connecting to Gaming systems)","duration":"Nov 2012 Dec 2017 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2017","start_date":"Nov 2012","subtitle":"Scientific Games","title":"Software Engineer"},{"description":"I do travel across all casinos in different regions for SG products installation,configurations, Golive , Enhancement and Customer management.","duration":"Oct 2016 Sep 2017 1 year","duration_short":"1 year","end_date":"Sep 2017","start_date":"Oct 2016","subtitle":"Scientific Games","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/scientific-games"},{"company":"SG Gaming","company_id":"scientific-games-gaming","location":"Las Vegas, Nevada Area","positions":[{"description":"I do travel across all casinos in different regions East Coast and West Coast for SG products installation,configurations, Golive , Enhancement and Customer management.Lived in below places and involved in Casino grand go live ,1. Las Vegas 2. Laughlin 3. Reno (gardnerville/ Carson city)4. SAN Diego (California)5. Detroit 6. Michigan 7. Atlanta 8. Oklahoma 9. Boston 9. Arizona(Phoenix/ Tucson/ dudleyville)10. Miami","duration":"Jan 2016 Sep 2016 9 months","duration_short":"9 months","end_date":"Sep 2016","start_date":"Jan 2016","subtitle":"SG Gaming","title":"Associate software engineer - Gaming specialist"}],"url":"https://www.linkedin.com/company/scientific-games-gaming"},{"company":"OLG","company_id":"olg","location":"Ontario, Canada","positions":[{"description":"","duration":"May 2015 Nov 2015 7 months","duration_short":"7 months","end_date":"Nov 2015","start_date":"May 2015","subtitle":"OLG","title":"Software Analyst - Installation Specialist"}],"url":"https://www.linkedin.com/company/olg"},{"company":"AES Technologies India Pvt Limited","company_id":"aes-technologies-india-pvt-limited","location":"coimbatore","positions":[{"description":"I have been worked as Android Application Developer and involved in JSP Servlet projects and Android mobile apps RND development.","duration":"Jun 2012 Oct 2012 5 months","duration_short":"5 months","end_date":"Oct 2012","start_date":"Jun 2012","subtitle":"AES Technologies India Pvt Limited","title":"Android Developer"}],"url":"https://www.linkedin.com/company/aes-technologies-india-pvt-limited"},{"company":"GoDB Tech","company_id":"godb","location":"Chennai Area, India","positions":[{"description":"completed my college masters project here by developing mobile application (android).","duration":"Jan 2012 Mar 2012 3 months","duration_short":"3 months","end_date":"Mar 2012","start_date":"Jan 2012","subtitle":"GoDB Tech","title":"Student Internship"}],"url":"https://www.linkedin.com/company/godb"}]', '["“Very talented and a helpful guy. ”","“Joseph did a great job as a Software Engineer, he understands all aspects of System services and would be an asset to any team ”"]'] User: ['Kristin Lumley', 'Gaming Executive', 'Executive Director of Gaming and Hospitality', 'Choctaw Casinos & Resorts', '[{"company":"Choctaw Casinos & Resorts","company_id":"choctaw-casinos-of-oklahoma","industry":"Gambling Facilities and Casinos","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Choctaw Casinos & Resorts","title":"Executive Director of Gaming and Hospitality"},{"description":"I provide support to Choctaw Casinos and Resorts, focused on building incredible teams and cultivating a servant leadership culture across all North Region properties.","duration":"Sep 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Choctaw Casinos & Resorts","title":"Senior Director of Gaming"},{"description":"","duration":"Jul 2016 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jul 2016","subtitle":"Choctaw Casinos of Oklahoma","title":"Sr. Director of Casino Operations"},{"description":"Leadership and oversight of process improvement and compliance functions for the Choctaw Nation\'s nineteen gaming properties. Collaborates with other Gaming Executives to plan and implement strategic initiatives to increase the profitability of existing and future Choctaw casino enterprises.","duration":"Jul 2015 Jun 2016 1 year","duration_short":"1 year","end_date":"Jun 2016","start_date":"Jul 2015","subtitle":"Choctaw Casinos of Oklahoma","title":"Process Improvement and Compliance Director"}],"url":"https://www.linkedin.com/company/choctaw-casinos-of-oklahoma"},{"company":"Yakama Nation Legends Casino","company_id":"yakama-nation-legends-casino","location":null,"positions":[{"description":"Oversight of daily operation of a multi-million dollar gaming operation with 600+ employees, including ITS, Marketing, Slots, Table Games, Keno, Poker, Finance and Security.A strategic leader that encourages cross-department collaboration and team work to create buy-in and engagement across the organization. Proficient in organizational strategic planning through realistic goal setting to create meaningful organization change initiatives. Specialized in leading process improvement initiatives across the organization creating greater efficiencies, profitability and an overall improved guest service. Created a simplified project management methodology that is not over-processed, but facilitates effective communication strategies to execute projects across departments. Established a standard for supportive accountability so that performance issues and errors are swiftly addressed in a manner that encourages learning and self-improvement to create a more confident, capable work force.High level participant on the planning, design and project management team for a $90 million hotel resort expansion project.","duration":"Mar 2013 Mar 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2015","start_date":"Mar 2013","subtitle":"Yakama Nation Legends Casino","title":"Assistant General Manager"},{"description":"Direct the overall operation and management of a tribal gaming commission. Managed 400% agency growth to 43 current full-time employees, including five management staff. Department budget exceeds $4 million annually. Extensive financial analysis, project management, leadership and governmental policy experience.Successfully regulated the growth of Central-Washington’s largest casino, from a limited gaming operation with 200 employees, to an extensive Nevada-style gaming casino, including 1400+ gaming machines and 600+ employees, earning over $100 million in gross-revenues.Created comprehensive system of regulations that has been used as a template for numerous gaming jurisdictions. Managed the transition of a 380 analog CCTV system to a fully digital system. Project was completed on time and under budget with no downtime to the operation.Created comprehensive cross-training program for all departments resulting in lower turnover, increased job satisfaction and more internal promotions. At time of departure, the agency employed 90% enrolled members who were trained via internally developed training programs. Responsible for the execution of the Commission’s overall Vision and Mission and established the framework for all past and current strategic planning efforts.","duration":"Oct 2000 Mar 2013 12 years 6 months","duration_short":"12 years 6 months","end_date":"Mar 2013","start_date":"Oct 2000","subtitle":"Yakama Nation Gaming Commission","title":"Executive Director"},{"description":"Responsible for the oversight of the internal audit function for all casino operating departments.Created comprehensive internal audit programs for all casino operating departments including the Cage, Accounting, Table Games, Poker, Bingo, Pull-Tabs, Security and Information Technology.Created the Internal Audit SOP and training manual, including a comprehensive risk assessment guide to promote fair and balanced regulation.Hired and trained enrolled members to learn and take over the internal audit function after being promoted to the Executive Director.","duration":"Apr 1998 Oct 2000 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2000","start_date":"Apr 1998","subtitle":"Yakama Nation Gaming Commission","title":"Internal Audit Manager"}],"url":"https://www.linkedin.com/company/yakama-nation-legends-casino"},{"company":"Blue Fox, Inc.","location":"","positions":[{"description":"","duration":"Nov 1995 Apr 1998 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 1998","start_date":"Nov 1995","subtitle":"Blue Fox, Inc.","title":"Quality Control Manager"}],"url":""}]', '["Steven Stewart “Kristin possess all of the qualities that I greatly admire in an exceptional leader: wisdom, courage, decisiveness, patience, and a willingness to mentor. I learned more about executive management in the sixteen months I worked with her than I did in the ten years prior. I would feel very privileged to have the opportunity to work for Kristin again.”","Steve Griffiths “Bright and intuitive senior gaming executive who will enhance any gaming management team that is fortunate enough to employ her.”"]']### Assistant: The agent's job is to provide technical support for casino gaming software, and today the agent is reaching out to the user to discuss a potential upgrade to their existing gaming systems.
### Human: Agent: ['Marcela H.', 'Driven Human Resource Manager / Office ManagerHighly organized, performance-focused, and goal-driven professional, offering comprehensive experience in HR responsibilities, administrative support, office management, customer service, and process optimization. Effective at handling, coordinating, and accomplishing multiple tasks simultaneously without compromising work quality; in overcoming conflicts and challenges to outperform organizational competition and achieve set-forth goals and objectives. Articulate communicator with bilingual fluency in English and Spanish.', 'Human Resources Manager at Bradford Marine', 'Bradford Marine', '[{"company":"Bradford Marine","company_id":"bradford-marine-1","industry":"Maritime Transportation","location":"United States","positions":[{"description":"Bradford Marine offers full-service marina/shipyard locations in Fort Lauderdale, FL and Freeport, Grand Bahama. Since 1966, this family-owned company has provided customers with the finest in quality service and support.Bradford Marine’s offerings include both short-term and long-term dockage, yacht servicing, and yacht sales. Full refit and repair services are performed by over 160 experienced trade professionals who are full-time employees of Bradford Marine. Bradford Marine’s expansive breadth of service offerings allows projects to be completed on-time and on-budget with the highest level of quality.","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Bradford Marine","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/bradford-marine-1"},{"company":"Oncology Analytics, Inc.","company_id":null,"location":"Plantation","positions":[{"description":"Supported and managed the office by handling day-to-day operations with a focus on the cultural experience. Supported talent acquisition activities, such as interview scheduling and new hire onboarding. Managed employee data management systems, including employee learning and compliance programs. Supported and managed the office by handling day-to-day operations with a focus on the cultural experience. Supported talent acquisition activities, such as interview scheduling and new hire onboarding. Managed employee data management systems, including employee learning and compliance programs.","duration":"Nov 2011 Jan 2020 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jan 2020","start_date":"Nov 2011","subtitle":"Oncology Analytics, Inc.","title":"HR Generalist / Office Manager"}],"url":""},{"company":"Regus","company_id":null,"location":"Ft. Lauderdale","positions":[{"description":"Managing multiple tasks while providing customers with the best possible service. Build a strong professional relationship with clients and addressing their business needs. Assisting as a clerical staff member to placing lunch orders if that is what they needed. Solving problems for them and making sure they have everything they needed was my top priority. Managing multiple tasks while providing customers with the best possible service. Build a strong professional relationship with clients and addressing their business needs. Assisting as a clerical staff member to placing lunch orders if that is what they needed. Solving problems for them and making sure they have everything they needed was my top priority.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"Regus","title":"Admin"}],"url":""}]', '["Ashley Brevda “I worked with Marcela for four years. She is a dedicated, hardworking, loyal and trustworthy employee. Marcela is very personable and made sure to address all employee matters and questions in a timely, accurate and efficient manner within her HR role. Marcela is incredibly resourceful and no matter what the task, she would figure out how to accomplish it and accomplish it accurately. Marcela always went above and beyond her required job duties to assist me and anyone who needed help no matter how big or small the ask. It was a pleasure working with her and I would recommend her to any employer. ”","Callegari John “I have known and worked with Marcela for the past four years. During this time, I have always found her to be a loyal trusted employee. She is the employee you can count on for getting the work done when needed and with the accuracy you can depend on. More importantly, to take the initiative to ensure we met our timelines and goals. She is extremely knowledgeable about her field and can be counted on for providing the right advice or performing research to find the right information. She has always been a pleasure to work with and liked and trusted by all levels of staff. Furthermore, she can be trusted with the most confidential of information. I highly recommend Marcela with the upmost of confidence that she will be an asset to any organization. ”"]'] User: ['Lloyd Josang', 'Happily married father of five, Career has focused on marine refrigeration, primarily in the North Pacific Fishing Industry.', 'Sales at Wescold Systems, Inc.', 'Integrated Marine Systems, Inc.', '[{"company":"Integrated Marine Systems, Inc.","company_id":"integrated-marine-systems-inc-","industry":"Maritime","location":"Seattle","positions":[{"description":"","duration":"Jan 2006 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Integrated Marine Systems, Inc.","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/integrated-marine-systems-inc-"},{"company":"Highland Refrigeration","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Highland Refrigeration","title":"Parts Manager"}],"url":""},{"company":"Teknotherm","company_id":null,"location":"","positions":[{"description":"","duration":"1989 1998 9 years","duration_short":"9 years","end_date":"1998","start_date":"1989","subtitle":"Teknotherm","title":"Service Technician - Component Sales Manager"}],"url":""}]', '["Walt Briski “Lloyd is a man who knows the business. Whenever we are involved in a special project I call Lloyd for his advice and assistance.”","David Gardner “Lloyd is very well qualified for his working activities at Wescold. He has a good grasp of the necessities of this industry.”"]']### Assistant: The agent's job is to manage HR responsibilities and office operations. Today, the agent is reaching out to the user because they need assistance in implementing a new employee compliance program for their marine refrigeration company.
### Human: Agent: ['Dave Piccolo', 'A Sales & Marketing leader with over 30 years of expertise in consultative sales, high growth strategies, and team leadership. Proven ability to successfully employ digital marketing strategies to build a pipeline of leads, develop strategic alliances, and educate consumers on the home buying and selling process. Consistently recognized as an industry leader and top performer and exceeding company expectations. Continually exhibit professionalism, communicate effectively on all levels, demonstrate responsiveness, and provide exemplary service to a diverse group of customers.', 'Seeking employment in the Dallas/Fort Worth Metroplex', 'Plat Collective', '[{"company":"Plat Collective","company_id":"platcollective","location":null,"positions":[{"description":"Real estate referral sales. I help Indianapolis buyers and sellers locate local Indianapolis real estate agents.","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"Plat Collective","title":"Referral Realtor -Remote"},{"description":"Now affiliated with downtown Indianapolis\' number one real estate group! With 24 years of experience, I am here to serve all buyers and sellers.","duration":"Apr 2019 Aug 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2020","start_date":"Apr 2019","subtitle":"Plat Collective","title":"Licensed Real Estate Broker"}],"url":"https://www.linkedin.com/company/platcollective"},{"company":"RE/MAX Centerstone","company_id":"re-max-centerstone","location":"Indianapolis, Indiana Area","positions":[{"description":"Recognized multiple times as the top agent and for achieving $56 million in real estate sales in 7 years and an average sales price of $266,000 by educating and influencing prospective customer needs while developing and nurturing business relationships through performance, follow-through, and credibility. Design and implement new digital marketing strategies focused on web platforms and social media to acquire additional prospective clients.Evaluated property listings to find potential offerings for clients and effectively communicated with all stakeholders including clients, agents, mortgage brokers, and title companies to streamline the home buying and selling process.","duration":"Aug 2012 Apr 2019 6 years 9 months","duration_short":"6 years 9 months","end_date":"Apr 2019","start_date":"Aug 2012","subtitle":"RE/MAX Centerstone","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/re-max-centerstone"},{"company":"CENTURY 21 Scheetz","company_id":"century21scheetz","location":"Indianapolis, Indiana Area","positions":[{"description":"Educated clients on current market conditions, determined market value through comparative market analysis and personal appraisal, and served as a liaison between buyers and sellers, while continually providing unparalleled customer service.Maximized company sales growth and profitability through networking, cultivating vendor relationships, educating sellers, proper marketing and advertising, and efficiently managing successful open houses.","duration":"1996 2012 16 years","duration_short":"16 years","end_date":"2012","start_date":"1996","subtitle":"CENTURY 21 Scheetz","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/century21scheetz"},{"company":"Trinity & Zaring Homes","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"Enhanced the overall home buying and selling process by effectively communicating with a variety of stakeholders including buyers, sellers, title companies, lenders, appraisers, and management.Recruited and trained new sales agents while organizing and facilitating networking events for a variety of realtors.Consistently ranked within the top two sales consultants out of 20 for successfully representing buyers throughout the entire home buying process.","duration":"1991 1996 5 years","duration_short":"5 years","end_date":"1996","start_date":"1991","subtitle":"Trinity & Zaring Homes","title":"Sales Consultant"}],"url":""}]', '["“We used Dave\'s real estate expertise during our first home purchase in 2008-2009. As a property virgin, Dave shed light on many aspects of house hunting that we were naive to. Not only was he professional and incredibly informative, but also an expert in historic home purchases. We wound up buying a home built in 1924 and Dave\'s input was invaluable for ensuring elements of the home presented a wise investment (foundation, electrical, plumbing - all things to take a serious look at when considering a home purchase). Of course we got a home inspection, but Dave saved us the heartache of settling on houses that already had telltale signs of costly-to-repair issues. As excited first time home buyer, Dave was our reality check and did a great job of acknowledging our enthusiasm, while teaching us how to critically look at a house and its structure when considering making an offer. He saved us from purchasing a home that could have become a huge money pit! Throughout the entire process Dave was friendly and incredibly responsive to our MANY email requests to see houses and ask for property information. We have kept in contact with Dave over the years and have requested his services again as we begin looking for investment properties. I am so glad we found him for our first home search and can\'t imagine using anyone else in the future!”","“Dave has sold two homes for me and has helped me buy one home. He deeply cares about his clients and provides excellent advice and support. Dave knows ALL neighborhoods in Indianapolis and he is a tremendous resource. I highly recommend Dave for all of your real estate needs!!”"]'] User: ['Woodie Wills', 'For the past 7 yrs I have helped hundreds of sellers achieve their goal liquidating their properties and buyers purchasing their dream home and I will do the same for you. If you have any real estate related questions call me @ (713) 289-0671 Specialties: My specialty is assisting buyers acquire both Bank Owned and HUD Foreclosures and New Construction purchase. I also specialize helping sellers liquidate their Expired Listings, Short Sales and Luxury Homes. CALL (713) 289-0671', 'Real Estate Sales', 'Texas Quality Homes', '[{"company":"Texas Quality Homes","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Texas Quality Homes","title":"Real Estate Sales"},{"description":"In this constantly changing real estate market, my position requires a specialized skill set to assist real estate buyers and sellers in the complicated process of selling and buying government foreclosures, short sales, new construction and bank owned properties. If you have any real estate related questions, feel free free to call @ (713) 289-0671","duration":"Jul 2008 - Present 13 years 5 months","duration_short":"13 years 5 months","end_date":"Present","start_date":"Jul 2008","subtitle":"Texas Quality Homes","title":"Broker"}],"url":""},{"company":"The Listing Firm","company_id":"champions-real-estate-group","location":"","positions":[{"description":"In this constantly changing real estate market, my position requires a specialized skill set to assist real estate buyers and sellers in the complicated process of selling and buying government foreclosures, short sales, new construction and bank owned properties. If you have any real estate related questions, feel free free to call @ (713) 289-0671 In this constantly changing real estate market, my position requires a specialized skill set to assist real estate buyers and sellers in the complicated process of selling and buying government foreclosures, short sales, new construction and bank owned properties. If you have any real estate related questions, feel free free to call @ (713) 289-0671","duration":"Jun 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Jun 2011","subtitle":"The Listing Firm","title":"Associate Real Estate Broker"}],"url":"https://www.linkedin.com/company/champions-real-estate-group"},{"company":"Realty Associates","company_id":"realty-associates","location":"","positions":[{"description":"In this constantly changing real estate market, my position requires a specialized skill set to assist real estate buyers and sellers in the complicated process of selling and buying government foreclosures, short sales, new construction and bank owned properties. If you have any real estate related questions, feel free free to call @ (713) 289-0671 In this constantly changing real estate market, my position requires a specialized skill set to assist real estate buyers and sellers in the complicated process of selling and buying government foreclosures, short sales, new construction and bank owned properties. If you have any real estate related questions, feel free free to call @ (713) 289-0671","duration":"Feb 2004 Jun 2008 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jun 2008","start_date":"Feb 2004","subtitle":"Realty Associates","title":"Associate Broker"}],"url":"https://www.linkedin.com/company/realty-associates"},{"company":"U.S. Army","company_id":"us-army","location":"","positions":[{"description":"As an operating room technologist I would assist surgeons in various surgical procedures. As an operating room technologist I would assist surgeons in various surgical procedures.","duration":"Feb 1986 Feb 1996 10 years 1 month","duration_short":"10 years 1 month","end_date":"Feb 1996","start_date":"Feb 1986","subtitle":"U.S. Army","title":"Operating Room Technologist"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Peggylouise Nowell “Woodie Wills assisted my husband and I relocate from Ohio to Texas with little to no issues. He scheduled appointments at our convenience and went far above the call of duty obtaining a lease for us. He met ALL of our housing needs in little time. I highly recommend him.”","Ed Szkody “Woodie has extensive knowledge in the changing real estate market and was a delight to work with and I would recommend him anytime.”"]']### Assistant: The agent's job is to assist real estate buyers and sellers in the complicated process of selling and buying properties, and today the user is reaching out to the agent because they need help in acquiring a bank-owned property in Texas.
### Human: Agent: ['Michael Emerson', 'I advise clients on business transactions, focusing primarily on corporate finance transactions. Specifically, I assist financial institutions and business entities in connection with domestic and international finance transactions, including acquisition financing, asset-based lending, mezzanine credit facilities, equity financing, and securitizations. Specialties: Debt financing, securitizations, equity purchases', 'Partner specializing in Corporate Finance', 'Holland & Knight LLP', '[{"company":"Holland & Knight LLP","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"I advise clients on business transactions, focusing primarily on corporate finance transactions. Specifically, I assist financial institutions and business entities in connection with domestic and international finance transactions, including acquisition financing, asset-based lending, mezzanine credit facilities, equity financing, and securitizations.Associate Attorney from July 2013 to December 2014 I advise clients on business transactions, focusing primarily on corporate finance transactions. Specifically, I assist financial institutions and business entities in connection with domestic and international finance transactions, including acquisition financing, asset-based lending, mezzanine credit facilities, equity financing, and securitizations.Associate Attorney from July 2013 to December 2014","duration":"Jul 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Jul 2013","subtitle":"Holland & Knight LLP","title":"Partner"}],"url":""}]', '["John Jost “Michael is a workhorse, always successfully meets demanding time lines.His integrity is unquestioned; I would trust him with my daughter.”","Nav Swamy “Michael provides quick turnaround time in any request and always provides detailed, fully thought out analysis of issues.”"]'] User: ['Bill Dotson', "I love solving problems using technology and improved business processes so there's more $ and free time for my clients. I've been helping companies hire IT leaders, improve IT operations (execs, processes, and team needs), as a vCIO. Technology insurance is also an area of expertise. Travel around the country speaking to groups about everyday technology and tech risk management. Feel free to follow on Twitter @bdotson or on LinkedIn.", 'Helping companies evolve their IT through coaching and consulting.', 'Rocker', '[{"company":"Rocker","company_id":null,"location":"Lexington, Kentucky Area","positions":[{"description":"Rocker is a tech consulting business operating in these areas: - vCIO Services - Technology-related risk management (http://rockerrisk.com) - IoT & cloud application development - Technology strategy - Speaking to groups about everyday technology and riskWe work with organizations interested in solving problems and achieving sales goals through the application of internet technologies.","duration":"Jun 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Rocker","title":"Co-owner"}],"url":""},{"company":"WebMedley","company_id":"webmedley-llc-","location":"Lexington, Kentucky Area","positions":[{"description":"Manage day to day affairs and grow a web design & hosting company purchased from a former client; assist clients on technology & marketing applications through advisory services.Sold in May 2015","duration":"Aug 2008 May 2015 6 years 10 months","duration_short":"6 years 10 months","end_date":"May 2015","start_date":"Aug 2008","subtitle":"WebMedley","title":"President and Owner"}],"url":"https://www.linkedin.com/company/webmedley-llc-"},{"company":"Lightworks New Media","company_id":"lightworks-new-media","location":"","positions":[{"description":"Manage the business development team, client support, and work with CEO and other Directors on strategy.","duration":"Jul 2006 Aug 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2008","start_date":"Jul 2006","subtitle":"Lightworks New Media","title":"Dir. Business Development"}],"url":"https://www.linkedin.com/company/lightworks-new-media"},{"company":"Artemetrx","company_id":null,"location":"","positions":[{"description":"Founded Artemetrx from its origins at UK with two other colleagues. Medical and pharmaceutical claims analysis and cost containment service.","duration":"Jul 2003 Dec 2006 3 years 6 months","duration_short":"3 years 6 months","end_date":"Dec 2006","start_date":"Jul 2003","subtitle":"Artemetrx","title":"Founder"}],"url":""},{"company":"NetGain Technologies, Inc","company_id":null,"location":"","positions":[{"description":"Manage custom development, hosting, and data integration business for the company across four offices. Train 30+ sales people on our solutions group and coordinate with Project team to achieve client success.","duration":"Feb 2005 Jul 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2006","start_date":"Feb 2005","subtitle":"NetGain Technologies, Inc","title":"President, Software Solutions Group"}],"url":""},{"company":"TransDigital Solutions","company_id":null,"location":"","positions":[{"description":"Started the company 8 years ago and grown through networking and referrals. We incubate and partner with new companies and work with existing associations and clients in need of software development, web hosting, security, and excellent service! Currently, I manage a team of 15 people in the US and 10 in India. I\'m responsible for all day to day operations and those who manage our finances, projects, and development.","duration":"1997 2005 8 years","duration_short":"8 years","end_date":"2005","start_date":"1997","subtitle":"TransDigital Solutions","title":"President/Owner"}],"url":""},{"company":"University of Kentucky","company_id":"universityofkentucky","location":"","positions":[{"description":"Taught students in the School of Journalism (now Integrated Strategic Communications) about building an e-commerce system for a business.","duration":"Aug 1999 Dec 2000 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2000","start_date":"Aug 1999","subtitle":"University of Kentucky","title":"Adjunct Professor - E-commerce"}],"url":"https://www.linkedin.com/company/universityofkentucky"},{"company":"Mikrotec","company_id":null,"location":"","positions":[{"description":"Sold lots of Internet services","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Mikrotec","title":"Account Manager"}],"url":""},{"company":"AEON","company_id":"aeon","location":"Mito, Japan","positions":[{"description":"Taught English in Japan. Students ranged from 3-18 years of age. Also instructed other Japanese teachers.","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"AEON","title":"English Teacher"}],"url":"https://www.linkedin.com/company/aeon"}]', '["“I highly recommend Bill, he is an expert in the field of technology. I have worked with Bill on several projects and he delivers every time. What I like most about Bill is he services not only large companies but small business owners as well. ”","“I attended the KSAE Conference where Bill was a speaker, he was by far my most favorite speaker out of the entire conference, and there were MANY great speakers there. I liked how \\"down-to-earth\\" Bill was, and how he really engaged the crowd. I felt like we were conversating as if the entire group was friends, usually with speechs it\'s just the speaker talking very little interaction with those listening but that was not the case with Bill. I learned SO MUCH! I learned probably more than I wish to know but with the new knowledge comes the awareness I needed to make the changes I need to protect myself and my company. I would recommend Bill to anyone looking for a great speaker, in fact I am recommending him to an association I will be on the board for in 2017 and I hope he will be able to attend! :) ”"]']### Assistant: The agent's job is to advise clients on business transactions, and today the user is reaching out to the agent because they need assistance in acquiring financing for their technology consulting business.
### Human: Agent: ['Scott Goldstein', 'I am a board certified clinical Associate Professor in the field of Emergency medicine and EMS, with my interest in tactical medicine. Specialties: emergency medicine, tactical medicine, pre-hospital medicine,EMS, technical consulting, chart review, medical writing', 'Director, Division of EMS/Disaster Medicine Einstein Healthcare', 'Einstein Healthcare Network', '[{"company":"Einstein Healthcare Network","company_id":"einstein-healthcare-network","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"May 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"May 2016","subtitle":"Einstein Healthcare Network","title":"Director, Division of EMS/Disaster Medicine"},{"description":"","duration":"May 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"May 2011","subtitle":"Einstein Healthcare Network","title":"Director of Tactical medicine"}],"url":"https://www.linkedin.com/company/einstein-healthcare-network"},{"company":"My Remote Coat","company_id":"my-remote-coat","location":"United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Mar 2020","subtitle":"My Remote Coat","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/my-remote-coat"},{"company":"Goldstein Consulting Services","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Jan 2008 - Present 13 years 11 months","duration_short":"13 years 11 months","end_date":"Present","start_date":"Jan 2008","subtitle":"Goldstein Consulting Services","title":"President"}],"url":""},{"company":"Jefferson Medical College of Thomas Jefferson University","company_id":"jefferson-medical-college-of-thomas-jefferson-university","location":"","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Jefferson Medical College of Thomas Jefferson University","title":"Clnical associate Professor of Emergency Medicine"}],"url":"https://www.linkedin.com/company/jefferson-medical-college-of-thomas-jefferson-university"},{"company":"PA-4 DMAT","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"May 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"May 2013","subtitle":"PA-4 DMAT","title":"Physician"}],"url":""},{"company":"SEPA-SMART","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"May 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"May 2013","subtitle":"SEPA-SMART","title":"Physician"}],"url":""},{"company":"Philadelphia Tactical Medical Association","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"Philadelphia Tactical Medical Association","title":"President"}],"url":""}]', '["Keenya Eubanks “Scott incorporates current EBP into his assessment and evaluation of patients and the education of the residents. In addition, Scott collaborates with the nursing staff as well as honors and values the input of the nursing staff.”","F. Dean Morgan “Scott provides outstanding recommendations based upon a wealth of knowledge in the field of emergency medicine.”"]'] User: ['Tiffany Knudsen, SMS', 'I am passionate about helping people. I started my career life off in an emergency medicine setting and over the years have realigned my focus on prevention. I focused on developing skills to help prevent people from getting hurt or sick at work instead of treating them after the incident. In my years working as a Senior Safety Consultant, I applied my knowledge working with hundreds of companies to identify what hazards in the workplace could hurt their people. I trained their employees, conducted site inspections for various work environments, and helped employers understand the intricacies of Worker’s Compensation, Retrospective Rating, and DOSH/OSHA regulation. I like to think that my experience working in emergency medical services serves me well as I can understand the urgency employers feel when there is a workplace safety issue. I believe in exceptional customer service and integrity, striving to deliver these values to clients. I enjoy working with people, and the opportunity to train has been a great way to connect to people, allowing me to develop myself and others. My experience facilitating training ranging from Forklift Train-the-Trainer, Respirators, Confined Space to EMT, First Aid/CPR Instructor, Supervisor, and OSHA training has once again helped me shape a new career direction. Working as a Content Manager allows me to reach an even bigger audience, hopefully helping even more employees go home safely at the end of the day. I love developing real resources for employers that not only satisfy regulatory compliance but actually make sense and make a difference in workplace safety. My goal is to help engage employees and make safety easy!', 'Content Manager \| Safety Management Specialist \| Experienced Speaker & Trainer', 'Archbright', '[{"company":"Archbright","company_id":"archbright","industry":"Human Resources Services","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Archbright","title":"Safety Content Manager"},{"description":"","duration":"May 2006 Oct 2019 13 years 6 months","duration_short":"13 years 6 months","end_date":"Oct 2019","start_date":"May 2006","subtitle":"Archbright","title":"Safety & Loss Control Management"}],"url":"https://www.linkedin.com/company/archbright"},{"company":"North Seattle Community College","company_id":"north-seattle-college","location":"","positions":[{"description":"","duration":"2003 2012 9 years","duration_short":"9 years","end_date":"2012","start_date":"2003","subtitle":"North Seattle Community College","title":"EMT Instructor"}],"url":"https://www.linkedin.com/company/north-seattle-college"},{"company":"Lake Washington Institute of Technology","company_id":"lake-washington-institute-of-technology","location":"","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Lake Washington Institute of Technology","title":"EMT Instructor"}],"url":"https://www.linkedin.com/company/lake-washington-institute-of-technology"},{"company":"American Medical Response","company_id":"american-medical-response-1","location":"Tukwila, Washington","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"American Medical Response","title":"EMT"}],"url":"https://www.linkedin.com/company/american-medical-response-1"}]', '["Annika Mayes “I had the privilege of working with Tiffany while I was at Archbright. Tiffany is the epitome of a dedicated, passionate employee who is a lifelong learner. Not only does she thirst for knowledge, but she also loves to share her knowledge with others. Most people dread having to sit in a 6 hour long First Aid class, but when Tiffany is the instructor, the time flies by as she shares various experiences from the past to make the material come to life. Tiffany is also dedicated to providing the best product possible. She and I spent countless hours together working on written programs, matrices, and account review documents. Tiffany\'s role requires a lot of time and effort, but she always took the time to recognize her peers for their accomplishments and efforts. She also would go out of her way to assist in answering questions, offering her time to teach a class at a moment\'s notice, and research anything that was needed. Tiffany is one of a kind, and I am proud to say that I was able to work with her. ”","Gordon Mandt “Tiffany is a quanlity listener who is eager to help her clients and learn new things. Her work quality and effort was alway high quality and her willingness to pitch in where ever was needed was always appreciated. Gordon Mandt”"]']### Assistant: The agent's job is to provide medical consulting services, and today the agent is reaching out to the user because they need assistance in developing a comprehensive workplace safety training program.
### Human: Agent: ['Amador Rojas', 'Highly motivated IT professional with project management, business analysis and more the 25 years of experience in system analysis and design for the insurance, manufacturing and retail sales industries. Possess strong background in requirements gathering, process documentation, system design and testing. Seeking a challenging opportunity that will engage my project management and business analysis skills, establishing strong relations with business owners in a progressive company that values its people, hard work, enthusiasm, and continous improvement. Specialties: Insurance Claims Adjudication, Business Intelligance Analysis, Data Warehouse Builds, Invoicing, Accounts Receivable', 'Project Management, Business Analysis, Data Warehouse', 'Austin Powder Company', '[{"company":"Austin Powder Company","company_id":"austin-powder-company","industry":"Mining","location":"","positions":[{"description":"iSeries Kronos Administrator iSeries Kronos Administrator","duration":"May 2008 - Present 13 years 8 months","duration_short":"13 years 8 months","end_date":"Present","start_date":"May 2008","subtitle":"Austin Powder Company","title":"Senior Programmer Analyst"}],"url":"https://www.linkedin.com/company/austin-powder-company"},{"company":"John Deere Landscapes","company_id":"siteone-landscape-supply","location":"","positions":[{"description":"Provided business, accounting and systems expertise during transition of Lesco to John Deere systems integration.RPG/400, CL, SEQUEL/400, COOL:2E, sql Server 2005, COGNOS Provided business, accounting and systems expertise during transition of Lesco to John Deere systems integration.RPG/400, CL, SEQUEL/400, COOL:2E, sql Server 2005, COGNOS","duration":"May 2007 Feb 2008 10 months","duration_short":"10 months","end_date":"Feb 2008","start_date":"May 2007","subtitle":"John Deere Landscapes","title":"IT Project Manager/Business Analyst"}],"url":"https://www.linkedin.com/company/siteone-landscape-supply"},{"company":"LESCO","company_id":"lesco","location":"","positions":[{"description":"Design, develop, maintain and support of a data warehouse in order to provide executives and business owners with measurements and analytics that support long-range planning and strategic positioning.RPG/400, CL, SEQUEL/400, COOL:2E, COGNOS Design, develop, maintain and support of a data warehouse in order to provide executives and business owners with measurements and analytics that support long-range planning and strategic positioning.RPG/400, CL, SEQUEL/400, COOL:2E, COGNOS","duration":"Sep 2002 May 2007 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2007","start_date":"Sep 2002","subtitle":"LESCO","title":"IT Project Manager/Business Analyst"}],"url":"https://www.linkedin.com/company/lesco"},{"company":"Computer Associates","company_id":"ca-technologies","location":null,"positions":[{"description":"Work with sales personnel to increase sales, to position the COOL development sweet of products in the rapid development market.RPG/400, CL, COOL:2E, COOL:Plex, COOL:Gen","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Computer Associates","title":"Pre-Sales Consultant"},{"description":"Worked with sales and marketing analyst to define requirements, wrote transformation programs, data cleansing and data mapping routines to populate daily files used by COGNOS to build Power Play Cubes. Datamart builds include Sales and Invoice.RPG/400, CL, SEQUEL/400, COGNOS","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Computer Associates","title":"AS/400 Developer Consultant"}],"url":"https://www.linkedin.com/company/ca-technologies"},{"company":"Accenture Technology Solutions","company_id":"accenture","location":"","positions":[{"description":"Member of Interface Architecture Team responsible for providing solutions for the Business Reengineer Initiative.Member of Service Delivery Team responsible for support and maintenance of production systems.MVS/ESA, MQSeries, CICS/VSAM, IMS, COBOL II, Telon, Syncsort, JCL, TSO, ISPF Member of Interface Architecture Team responsible for providing solutions for the Business Reengineer Initiative.Member of Service Delivery Team responsible for support and maintenance of production systems.MVS/ESA, MQSeries, CICS/VSAM, IMS, COBOL II, Telon, Syncsort, JCL, TSO, ISPF","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Accenture Technology Solutions","title":"Functional Analyst I"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"LTV Steel Company","company_id":null,"location":"","positions":[{"description":"Report to Senior,Systems Analyst, run successful projects and to provide leadership and mentoring jo junior developers. Assuming project manager, project leader, team leader and developer roles as needed.MVS/ESA, CICS/VSAM, IMS, IDMS, COBOL II, Telon, Syncsort, JCL, TSO, ISPF Report to Senior,Systems Analyst, run successful projects and to provide leadership and mentoring jo junior developers. Assuming project manager, project leader, team leader and developer roles as needed.MVS/ESA, CICS/VSAM, IMS, IDMS, COBOL II, Telon, Syncsort, JCL, TSO, ISPF","duration":"1986 1995 9 years","duration_short":"9 years","end_date":"1995","start_date":"1986","subtitle":"LTV Steel Company","title":"Senior Programmer Analyst"}],"url":""}]', '["Tammy Quillen “Amador is one of the most thorough, efficient, detailed project managers that I have ever worked with. It was a pleasure working with someone who you can have complete confidence in the accuracy of his work.”","Chuck Neubert “I have known and worked with Amador for over 10 years. We have worked together on many Data Warehouse and Business Intelligence projects. Amador has proven to be very knowledgable, professional, and extremely easy to get along with. He consistently delivers robust data warehouse solutions and does not overlook the details. With his many years of experience, he would be a great asset to any organization and I do not hesitate to recommend him.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to lead a high-caliber field sales organization, and today they are reaching out to the user because they need to discuss potential partnership opportunities between their respective companies.
### Human: Agent: ['Katie Gomez', 'I currently work as both Creative Director for RAB Lighting and as a freelance creative director and graphic artist, but also often do freelance work for the food/wine industry, as both a graphic artist and a writer. I also have experience in wine education.', 'Creative Director at RAB Lighting', 'RAB Lighting', '[{"company":"RAB Lighting","company_id":"rab-lighting","industry":"Electrical/Electronic Manufacturing","location":null,"positions":[{"description":"","duration":"Apr 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Apr 2019","subtitle":"RAB Lighting","title":"Creative Director"},{"description":"","duration":"2010 Feb 2020 10 years","duration_short":"10 years","end_date":"Feb 2020","start_date":"2010","subtitle":"RAB Lighting","title":"Art Director"}],"url":"https://www.linkedin.com/company/rab-lighting"},{"company":"Gonzo Gastronomy","company_id":"gonzo-gastronomy","location":"","positions":[{"description":"Food and wine writer/blogger. Food and wine writer/blogger.","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"Gonzo Gastronomy","title":"Writer"}],"url":"https://www.linkedin.com/company/gonzo-gastronomy"},{"company":"Mojo Designs","company_id":null,"location":"","positions":[{"description":"Personal freelance business that provides graphic design, desktop publishing, illustration, creative writing and copy writing. Personal freelance business that provides graphic design, desktop publishing, illustration, creative writing and copy writing.","duration":"Mar 1993 - Present 28 years 8 months","duration_short":"28 years 8 months","end_date":"Present","start_date":"Mar 1993","subtitle":"Mojo Designs","title":"Freelance Artist"}],"url":""},{"company":"Beck Group","company_id":"beck-group","location":"Ramsey, New Jersey","positions":[{"description":"","duration":"2000 2009 9 years","duration_short":"9 years","end_date":"2009","start_date":"2000","subtitle":"Beck Group","title":"Creative Director"}],"url":"https://www.linkedin.com/company/beck-group"},{"company":"Gary-Lawrence Associates","company_id":null,"location":"Emerson, NJ","positions":[{"description":"","duration":"1994 2000 6 years","duration_short":"6 years","end_date":"2000","start_date":"1994","subtitle":"Gary-Lawrence Associates","title":"Art Director"}],"url":""},{"company":"The Wine Enthusiast","company_id":"wineenthusiast","location":"","positions":[{"description":"Responsible for assisting both Art Director and Editor-In-Chief in typesetting, editing, proofreading, layout/desktop publishing and advertising design. Responsible for assisting both Art Director and Editor-In-Chief in typesetting, editing, proofreading, layout/desktop publishing and advertising design.","duration":"Sep 1990 May 1992 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 1992","start_date":"Sep 1990","subtitle":"The Wine Enthusiast","title":"Editorial Assistant"}],"url":"https://www.linkedin.com/company/wineenthusiast"}]', '["Davis Rothenberg “Katie has an incredible eye and catches the little details without losing site of the big picture. She’s incredible to work with on branding, copy, and art direction. ”","Veronique Deblois, CTIE, GTP “I recently hired Katie to do some creative design work for me and I was thrilled with the results. She delivered quality work at an affordable price and I’m looking forward to her working on additional projects for me. Highly recommend her.”"]'] User: ['Lisa Hunter', 'Global Marketer Marketing and Advertising', 'Marketing Director, Brown-Forman Beverages Worldwide', 'Brown-Forman', '[{"company":"Brown-Forman","company_id":"brown-forman","industry":"Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Oct 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Brown-Forman","title":"Brown-Forman Marketing Director"},{"description":"","duration":"May 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"May 2012","subtitle":"Brown-Forman","title":"Associate Global Marketing Director"},{"description":"U.S. Brand Manager for Sonoma Cutrer Wine","duration":"Oct 2010 May 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2012","start_date":"Oct 2010","subtitle":"Brown-Forman","title":"Sonoma Cutrer Brand Manager"},{"description":"","duration":"Apr 2009 Oct 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2010","start_date":"Apr 2009","subtitle":"Brown-Forman","title":"Division Marketing Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"Brown-Forman Beverages","company_id":null,"location":"","positions":[{"description":"","duration":"2008 May 2010 2 years","duration_short":"2 years","end_date":"May 2010","start_date":"2008","subtitle":"Brown-Forman Beverages","title":"Trade Marketing Manager"}],"url":""},{"company":"Brown-Forman","company_id":"brown-forman","location":"Louisville, Kentucky Area","positions":[{"description":"Development and implementation of brand marketing plans for the Jack & Coke brand. Development and implementation of brand marketing plans for the Jack & Coke brand.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Brown-Forman","title":"Coke Alliance Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"KYK Creative","company_id":null,"location":"","positions":[{"description":"Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands","duration":"Jan 2001 Jan 2005 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2005","start_date":"Jan 2001","subtitle":"KYK Creative","title":"Account Supervisor"}],"url":""},{"company":"PriceWeber","company_id":"priceweber","location":"","positions":[{"description":"Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth","duration":"Jan 1996 Jan 2000 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2000","start_date":"Jan 1996","subtitle":"PriceWeber","title":"Senior Account Executive / Account Executive"}],"url":"https://www.linkedin.com/company/priceweber"}]', '["Carlos Romero “Lisa was an essential part of B-F Global Tequila\'s team, always willing to cooperate and open to discuss new ideas. Her contributions and support to the brand made the work of our Global team very productive. Working alongside her and the team helped me find new ways to develop the brand in Mexico\'s market. ”","Greg A. Pestinger MBA, MA Human Resource Development “I have had the pleasure of working with Lisa on our very challenging Global Tequila business. Lisa is one of those unique team mates that always puts the good of the company and her team ahead of her own. She encourages big ideas, has an exceptional creative mind, is a master of innovation and has solid business credentials. Most of all, Lisa is collaborative, valuing people as a key ingredient in her business and personal success. Lisa brings all this and an infectious optimistic attitude to any team. ”"]']### Assistant: The agent's job is to work as a Creative Director at RAB Lighting, and today, the agent is reaching out to the user because they need assistance in developing creative marketing strategies for the launch of a new line of beverages.
### Human: Agent: ['Palash Chauhan', 'I am a software engineer at Salesforce. I obtained my masters degree in CS at UC San Diego and my undergraduate degree in CS from Indian Institute of Technology, Kanpur. My interests lie in Distributed Systems and Big Data. Building scalable and highly available systems for data using the latest technologies is where I see myself in the future.', 'Salesforce \| MS CS @ UCSD \| IIT Kanpur', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"San Francisco Bay Area","positions":[{"description":"Release Management Tools Release Management Tools","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Salesforce","title":"Member Of Technical Staff"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"University of California San Diego","company_id":"ucsandiego","location":"San Diego, California, United States","positions":[{"description":"[SP20] CSE132C: Database System Implementation[SU20] CSE11: Object Oriented Programming in Java[FA20] CSE224: Graduate Networked Systems[WI21] CSE123: Computer Networks [SP20] CSE132C: Database System Implementation[SU20] CSE11: Object Oriented Programming in Java[FA20] CSE224: Graduate Networked Systems[WI21] CSE123: Computer Networks","duration":"Mar 2020 Mar 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2021","start_date":"Mar 2020","subtitle":"University of California San Diego","title":"Graduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/ucsandiego"},{"company":"Salesforce","company_id":"salesforce","location":"San Francisco, California, United States","positions":[{"description":"Big Data @ Scale Big Data @ Scale","duration":"Jun 2020 Sep 2020 4 months","duration_short":"4 months","end_date":"Sep 2020","start_date":"Jun 2020","subtitle":"Salesforce","title":"Software Engineer Intern"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Adobe","company_id":"adobe","location":"Bengaluru Area, India","positions":[{"description":"Data Infra @ Adobe Media Optimizer Data Infra @ Adobe Media Optimizer","duration":"Jul 2017 Aug 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2019","start_date":"Jul 2017","subtitle":"Adobe","title":"Member Of Technical Staff"}],"url":"https://www.linkedin.com/company/adobe"},{"company":"Adobe","company_id":"adobe","location":"Bengaluru Area, India","positions":[{"description":"Topic Models for learning user activity in Adobe Illustrator Topic Models for learning user activity in Adobe Illustrator","duration":"May 2016 Jul 2016 3 months","duration_short":"3 months","end_date":"Jul 2016","start_date":"May 2016","subtitle":"Adobe","title":"Research Intern"}],"url":"https://www.linkedin.com/company/adobe"},{"company":"MONET","company_id":"monet-networks","location":"Gurgaon, India","positions":[{"description":"Collaborative Filtering for video recommendations Collaborative Filtering for video recommendations","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"MONET","title":"Software Development Intern"}],"url":"https://www.linkedin.com/company/monet-networks"}]', '["Rajesh Bhatia “Palash is great engineer who knows fast learner, writes well designed code and pick up tech at good pace. He made good contributions to our product and I will be happy to have him in the team anytime in future”","Sanjeev K Biswas` “I was Palash\'s mentor for his research internship at the Adobe BigData Experience Lab. I worked at Adobe Inc. for 14 years and I would rank him in the top 1% of interns that I had mentored in respect of his technical capabilities and research skills. Palash is an intelligent individual with good research aptitude. His understanding of Machine Learning algorithms, their strengths and weaknesses is quite impressive. Palash also has excellent communication and teamwork skills. Personally, Palash is hard-working and disciplined with an amiable personality.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to provide technical guidance and support for business processes, and today the user is reaching out to the agent because they need assistance in understanding and analyzing complex data for their campaign ROI.
### Human: Agent: ['Derek Seiferheld', 'Driven to help health systems and hospitals realize clinical, operational and financial value through a programmatic approach to hospital cleaning through repeatable and measurable workflows. Our standardized processes and digital dashboards provide actionable insights and opportunities for corrective actions that help reduce the costs and inefficiencies of infections, while improving margins and keeping patients and staff safe in the OR, Central Sterile, and Patient room including room turnover kits, instrument care, surface disinfectants, hand hygiene compliance monitoring, fluid warming, patient drapes, and equipment drapes.', 'Creating cleaner, safer hospital environments through repeatable, measurable and standardized processes aimed at reducing the costs and inefficiencies of infections', 'Ecolab', '[{"company":"Ecolab","company_id":"ecolab","industry":"Chemical Manufacturing","location":"Florida","positions":[{"description":"Provide healthcare professionals with innovative infection prevention solutions that help increase efficiency, improve outcomes and help reduce the risk of hospital acquired infections in the OR, Central Sterile, and Patient room including room turnover kits, instrument care, surface disinfectants, hand hygiene compliance monitoring, fluid warming, patient drapes, and equipment drapes. Key call points include Infection Prevention, Operating Room, Interventional Radiology, Cath Lab, Central Sterile, EVS, Supply Chain and Administration. Strong knowledge of GPO\'s, IDN\'s and Med-Surg/Jan-San Distributors.Mentor and train new hires.","duration":"Jan 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Ecolab","title":"Senior Account Executive - Healthcare"}],"url":"https://www.linkedin.com/company/ecolab"},{"company":"G&K Services","company_id":"g&k-services","location":"Central Florida","positions":[{"description":"New business development, true hunter sales position. New business development, true hunter sales position.","duration":"Dec 2007 Jun 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2009","start_date":"Dec 2007","subtitle":"G&K Services","title":"Territory Sales Executive"}],"url":"https://www.linkedin.com/company/g&k-services"},{"company":"Sysco Foods","company_id":"sysco","location":"Central Florida & St. Paul, MN","positions":[{"description":"New business development, account penetration and management. New business development, account penetration and management.","duration":"Jan 2003 Jan 2007 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2007","start_date":"Jan 2003","subtitle":"Sysco Foods","title":"Sales And Marketing Associate"}],"url":"https://www.linkedin.com/company/sysco"}]', '["Scott Koder “I have networked with Derek for the past 3 years as we work in different divisions within Ecolab and we have built a great mutually beneficial relationship. Derek builds strong relationships with his customers and seeks what is in their best interest. I highly recommend Derek as he will excell in all he does.”","Dawn Bader “I have the pleasure of working with Derek as my counterpart for Ecolab Healthcare. Derek is one of the most hard-working, dedicated and professional sales reps I know! He has a detailed understanding of the companies products, competition and marketplace. Derek is one of the top Account Executives that not only proves himself with his sales, but is a team player who is always willing to help a collegue in any division of the company. I would highly recommend Derek for any future endeavourers and would be an asset to any company!”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to create cleaner, safer hospital environments through repeatable, measurable and standardized processes aimed at reducing the costs and inefficiencies of infections, and today the user is reaching out to the agent because they need assistance in planning and managing a high-profile healthcare event.
### Human: Agent: ['Roger Stauss', 'I have over three decades of TV mixing experience for Chappelle\'s Show, Sesame Street, Showtime at the Apollo and many more.In 2012, After mixing 100 episodes for Ice Cube\'s TBS production "Are We There Yet," I moved the audio post system to our farm in Vermont. Looking for great sound on a budget? Need a few thousand laughs? Give me a call.Specialties: Audio mixing for television production and post production sweetening, using small and large format, digital consoles. Packages also available for location music, film and television.We mix on ProTools HD10 audio work stations at the farm.When not moving faders, I\'m raising grass fed beef and teaching people with special needs at Sugarbush Vermont Adaptive...http://www.vermontadaptive.org. Skiing for every body!', 'Co-owner Sugarhouse Soundworks, LLC Waitsfield, Vermont', 'Orion Entertainment', '[{"company":"Orion Entertainment","company_id":null,"location":"Granville, Vermont","positions":[{"description":"I have the pleasure of recording Voice Overs for one of my favorite TV Personalities, B\'fer Roth. He Stars on The Tree House Guys now airing on the DIY network and produced by Orion Entertainment. Check it out. You may wanna live in a tree.","duration":"Jun 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Orion Entertainment","title":"Sound Recordist"}],"url":""},{"company":"Noteworthy Studios, Inc","company_id":null,"location":"","positions":[{"description":"Music and audio post production using ProTools HD.Studio and location recording. Freelance Television audio engineering.Please visit www.vermontrecording.com.","duration":"1989 - Present 32 years","duration_short":"32 years","end_date":"Present","start_date":"1989","subtitle":"Noteworthy Studios, Inc","title":"Owner"}],"url":""},{"company":"Laughing Eagle Productions","company_id":null,"location":"Bolton Valley, Vermont","positions":[{"description":"Location, Pro Tools, Multi-track recording for the Hop Jam Festival at Bolton Valley Resort. Bright blue sky giving way to a star studded night and crisp mountain air filled with the smell of mesquite barbecue.The music tasted good too: Soule Monde, Natalie Cressman, Cabinet, Ryan Montbleau to name a few.","duration":"Jul 2015 Aug 2015 2 months","duration_short":"2 months","end_date":"Aug 2015","start_date":"Jul 2015","subtitle":"Laughing Eagle Productions","title":"Music Recordist for the Hop Jam Festival"}],"url":""},{"company":"Comedy Central","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Post mixer/Sweetener for 8 episodes of Dave Attell\'s raw, uncensored, late night show from New York\'s Village Underground.","duration":"Mar 2014 Apr 2014 2 months","duration_short":"2 months","end_date":"Apr 2014","start_date":"Mar 2014","subtitle":"Comedy Central","title":"Comedy Underground with Dave Attell"}],"url":""},{"company":"AWTY, LLC - \\"Are We There Yet?\\"","company_id":null,"location":"Stamford, Connecticut","positions":[{"description":"Designed and installed two, ProTools mix rooms to accommodate a fast turn-around production schedule.Mixed and sweetened 100 episodes, creating original sound effects and laugh library.Supervised Post Audio Personnel.Delivered network mixes and international production stems to broadcast specifications.","duration":"2010 Feb 2012 2 years","duration_short":"2 years","end_date":"Feb 2012","start_date":"2010","subtitle":"AWTY, LLC - \\"Are We There Yet?\\"","title":"Post Audio Mixer"}],"url":""},{"company":"Sesame Street Workshop","company_id":"sesame-workshop","location":"Greater New York City Area","positions":[{"description":"Production Mixer and Audio Director recording Humans and Muppets and worked with the best Audio Crew in TV. Responsible for mixing live dialog, music and sound effects and delivery of multi-track recording for post production.Introduced Pro Tools digital audio workstations and developed guidelines to improve music and production audio work flow.","duration":"Dec 2007 Apr 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2010","start_date":"Dec 2007","subtitle":"Sesame Street Workshop","title":"Audio Director/Mixer"}],"url":"https://www.linkedin.com/company/sesame-workshop"},{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"1984 2008 24 years","duration_short":"24 years","end_date":"2008","start_date":"1984","subtitle":"Self-employed","title":"Audio Director"}],"url":""},{"company":"Reeves Teletape","company_id":null,"location":"New York City","positions":[{"description":"","duration":"1980 1989 9 years","duration_short":"9 years","end_date":"1989","start_date":"1980","subtitle":"Reeves Teletape","title":"Audio engineer/Supervisor: Ed Sullivan Theater"}],"url":""},{"company":"Freelance TV Production","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"1981 1984 3 years","duration_short":"3 years","end_date":"1984","start_date":"1981","subtitle":"Freelance TV Production","title":"Audio Mixer"}],"url":""},{"company":"Connecticut Public Broadcasting","company_id":"connecticut-public-broadcasting","location":"Hartford, Connecticut","positions":[{"description":"","duration":"1975 1979 4 years","duration_short":"4 years","end_date":"1979","start_date":"1975","subtitle":"Connecticut Public Broadcasting","title":"Audio Engineer/Audio Supervisor for Television operations"}],"url":"https://www.linkedin.com/company/connecticut-public-broadcasting"},{"company":"WWUH-FM","company_id":null,"location":"University of Hartford, Hartford, Conn.","positions":[{"description":"","duration":"1973 1977 4 years","duration_short":"4 years","end_date":"1977","start_date":"1973","subtitle":"WWUH-FM","title":"Announcer/Program Director"}],"url":""}]', '["“Roger is an ace mixer who understands how to work with a giant team of moving parts. he was even cool with me when i tried to make live laugh tracks on \\"are we there yet?\\" with my AKAI mpc. thanks for mixing all those shows!”","“Roger is one of my favorite people to work with...He has the best recording studio in Vermont along with the talent to match...He is always personable, always friendly, and always capable...”"]'] User: ['Erica Grody Levens', 'Experienced Associate Director with a demonstrated history of working in the broadcast media industry. Skilled in live News and Special Events control room environment. Strong business development professional with a B.A. focused in Communications from University of Pennsylvania.', 'Associate Director, TODAY', 'NBC News', '[{"company":"NBC News","company_id":"nbc-news","industry":"Broadcast Media","location":null,"positions":[{"description":"","duration":"1996 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1996","subtitle":"NBC News","title":"Associate Director, The Today Show"},{"description":"","duration":"1991 - Present 30 years","duration_short":"30 years","end_date":"Present","start_date":"1991","subtitle":"NBC News","title":"Producer, The Fun We Had on TODAY Year in Review"},{"description":"Evening, weekly TV newsmagazine","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"NBC News","title":"Associate Director, Now with Katie Couric and Tom Brokaw"},{"description":"","duration":"1986 1995 9 years","duration_short":"9 years","end_date":"1995","start_date":"1986","subtitle":"NBC News","title":"Production Associate/Freelance Associate Director"}],"url":"https://www.linkedin.com/company/nbc-news"}]', '["“Everything Keith said and an amazing mother, wife and friend. She does more in a day than most people do in a week. Countless people are better for having her in their life.”","“A master at her craft and an extremley valuable asset to NBC and TODAY. Erica excels in the fast paced high stress environment that is the TODAY Show control room. She provides the perfect mix of urgency, professionalism and comic relief to keep the show moving, accurate and always on time. It was a pleasure to work with Erica.”"]']### Assistant: The agent's job is to provide audio mixing services for television productions, and today the user is reaching out to the agent because they need assistance with live sound mixing for a special event on the TODAY Show.
### Human: Agent: ['Dan Carney', 'Over 35 years experience in Sales, Management and Operations in the Transportation industry. My goal is to improve my clients profit and grow their business.', '--Consulting Services', 'DRC Consulting LLC', '[{"company":"DRC Consulting LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jun 2014","subtitle":"DRC Consulting LLC","title":"President"}],"url":""},{"company":"FedEx Services","company_id":"fedex-services","location":"Greater Chicago Area","positions":[{"description":"Handled Corporate Accounts over five million. Very diverse, from automotive to medical. My goal was always to help my customers grow their business and lower their costs. Handled Corporate Accounts over five million. Very diverse, from automotive to medical. My goal was always to help my customers grow their business and lower their costs.","duration":"Jan 2000 Jun 2012 12 years 6 months","duration_short":"12 years 6 months","end_date":"Jun 2012","start_date":"Jan 2000","subtitle":"FedEx Services","title":"Corporate Account Manager"}],"url":"https://www.linkedin.com/company/fedex-services"}]', '["Howard Pierceall CEC, CCE “Dan has a way of looking at a situation and finding the right balance. That balance makes a big difference in achieving a positive and outcome for his clients. Good business sense makes for long term partnerships with mutual goals.”","Carolyn Stoll-Shanklin “I had the privilege of working with Dan for several years. I found Dan\'s ability to relate and work with the customer excellent! His skill in understanding and uncovering improvements for each and every customer...just amazing! ”"]'] User: ['Ronald Kramer', 'I am an IT Professional that provides service to the entire lower michigan area. We provide "personalized network design".', 'Technology Consultant at Michigan Network Consultants fka Consultants On Call, LLC', 'Michigan Network Consultants/Consultants On Call, LLC', '[{"company":"Michigan Network Consultants/Consultants On Call, LLC","company_id":null,"location":"Lansing, Michigan Area","positions":[{"description":"","duration":"1990 - Present 31 years","duration_short":"31 years","end_date":"Present","start_date":"1990","subtitle":"Michigan Network Consultants/Consultants On Call, LLC","title":"Technology Consultant"}],"url":""},{"company":"C2AE","company_id":"c2ae","location":"","positions":[{"description":"Provide IT Services for various clients and employee\'s of C2AE.","duration":"Oct 2000 Sep 2005 5 years","duration_short":"5 years","end_date":"Sep 2005","start_date":"Oct 2000","subtitle":"C2AE","title":"Information Technology"}],"url":"https://www.linkedin.com/company/c2ae"}]', '["“I have had the opportunity to have Ron consult on several projects. I found his work to be worthy of an excellent rating he is a true professional and very knowledgeable in his field.”","“I\'ve worked with Ron for about ten years and he is always quick to respond and gets the problem fixed the first time”"]']### Assistant: The agent's job is to provide personalized network design, and today the user is reaching out to the agent because they need assistance with improving their IT infrastructure and lowering costs.
### Human: Agent: ['John Kinkade', 'San Francisco Bay Area MBA with over 20 years of marketing and advertising management experience. Skill set includes marketing management, account management, brand strategy, creative production, online strategy, social media, and event management.', 'Marketing Director • Marketing Manager • Senior Account Manager • Brand Strategist', 'CLEAResult', '[{"company":"CLEAResult","company_id":"clearesult","industry":"Utilities","location":"Remote","positions":[{"description":"","duration":"Jan 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jan 2022","subtitle":"CLEAResult","title":"Senior Product Marketing Manager--Carbon Consulting"}],"url":"https://www.linkedin.com/company/clearesult"},{"company":"Olivine, Inc.","company_id":"olivine-inc-","location":"Oakland, California, United States","positions":[{"description":"Upon hire, doubled residential enrollments in last 2 months of 10-month Fresno Energy Program. Developed and executed marketing plans using paid and earned media, social media, email, direct mail and public relations. Standardized company branding and developed in-house design capabilities. Created templates for marketing, advertising, proposals, presentations, and reporting. Upon hire, doubled residential enrollments in last 2 months of 10-month Fresno Energy Program. Developed and executed marketing plans using paid and earned media, social media, email, direct mail and public relations. Standardized company branding and developed in-house design capabilities. Created templates for marketing, advertising, proposals, presentations, and reporting.","duration":"Oct 2020 Jun 2021 9 months","duration_short":"9 months","end_date":"Jun 2021","start_date":"Oct 2020","subtitle":"Olivine, Inc.","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/olivine-inc-"},{"company":"ACCO Engineered Systems","company_id":"acco-engineered-systems","location":"San Leandro, CA","positions":[{"description":"Managed marketing efforts for northern region of $1.5 billion engineering firm.Responsibilities included advertising agency management, subsidiary brand launch,proposal preparation, collateral redesign, online and social media presence, in-housegraphics, online store, event planning, vehicle branding, and community relations. Managed marketing efforts for northern region of $1.5 billion engineering firm.Responsibilities included advertising agency management, subsidiary brand launch,proposal preparation, collateral redesign, online and social media presence, in-housegraphics, online store, event planning, vehicle branding, and community relations.","duration":"Feb 2019 May 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2020","start_date":"Feb 2019","subtitle":"ACCO Engineered Systems","title":"Regional Marketing Manager"}],"url":"https://www.linkedin.com/company/acco-engineered-systems"},{"company":"Stem, Inc.","company_id":"stem-inc","location":"Millbrae, CA","positions":[{"description":"Hired to improve event management systems for cleantech energy storage company.Streamlined participation processes and upgraded planning databases, working closelywith sales, marketing, and business development teams. Currently managing eventresearch, planning, and participation. Responsible for booth fabrication oversight,inventory management, freight logistics, cost tracking, collateral, and premiumproduction. Also heading ROI effort to improve integration into Salesforce, usingattendee surveys and lead retrieval software.","duration":"May 2016 Feb 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Feb 2019","start_date":"May 2016","subtitle":"Stem, Inc.","title":"In-House Marketing Consultant"}],"url":"https://www.linkedin.com/company/stem-inc"},{"company":"The Shine Center for Well-Being","company_id":"the-shine-center-for-well-being","location":"Oakland","positions":[{"description":"Designed and produced new branding campaign, including website, signage, andcollateral. Streamlined systems for client experience, pricing, billing, and accounting,resulting in 50% increase in revenue within 1 year of upgrades. Currently consultingon special projects. Designed and produced new branding campaign, including website, signage, andcollateral. Streamlined systems for client experience, pricing, billing, and accounting,resulting in 50% increase in revenue within 1 year of upgrades. Currently consultingon special projects.","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"The Shine Center for Well-Being","title":"Marketing & Operations Director"}],"url":"https://www.linkedin.com/company/the-shine-center-for-well-being"},{"company":"Center for Sustainable Energy (CSE)","company_id":"center-for-sustainable-energy-cse","location":"Oakland, CA","positions":[{"description":"Managed $20 million marketing and advertising activity for Energy Upgrade Californiaprogram—a statewide campaign designed to help Californians better manage theirenergy use. Hired digital marketing agency and managed creative development ofcampaign that drove 500,000 unique visitors to website in first year of launch.Responsibilities included advertising, marketing, communications, creative development,channel integration, research, metric tracking, paid media, digital media, small business,premiums, Climate Credit, and Zero Net Energy homes and buildings.","duration":"May 2014 Jan 2015 9 months","duration_short":"9 months","end_date":"Jan 2015","start_date":"May 2014","subtitle":"Center for Sustainable Energy (CSE)","title":"Statewide Marketing Manager"}],"url":"https://www.linkedin.com/company/center-for-sustainable-energy-cse"},{"company":"John Kinkade Consulting","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Clients included Southern California Edison, Center for Sustainable Energy, Unions.org, Chelco Energy, American Eagle Consulting, Falcon Flow Controls, Spark Chiropractic, Strawberry Services Contracting, and The Team Advertising. Clients included Southern California Edison, Center for Sustainable Energy, Unions.org, Chelco Energy, American Eagle Consulting, Falcon Flow Controls, Spark Chiropractic, Strawberry Services Contracting, and The Team Advertising.","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"John Kinkade Consulting","title":"Freelance Marketing Consultant"}],"url":""},{"company":"Pacific Gas and Electric Company","company_id":"pacific-gas-and-electric-company","location":"San Francisco","positions":[{"description":"Managed advertising and marketing activities for Pacific Gas and Electric Company,including Energy Star, corporate, rebates, new construction, and financing. Managedintegrated television, video, print, radio, mail, and online campaigns for ResidentialNew Construction, resulting in 16 awards and over 20,000 annual leads for participatingbuilders. Campaign rated “excellent/very good” by 2 out of 3 of customers. Headedstatewide integration of investor-owned utilities’ new homes programs advertisingand marketing.","duration":"1997 2011 14 years","duration_short":"14 years","end_date":"2011","start_date":"1997","subtitle":"Pacific Gas and Electric Company","title":"In-House Marketing Consultant"}],"url":"https://www.linkedin.com/company/pacific-gas-and-electric-company"},{"company":"MCCANN-ERICKSON ADVERTISING LIMITED","company_id":"mccann-erickson-advertising-limited","location":"San Francisco","positions":[{"description":"Managed the Wells Fargo, Supercuts and PG&E accounts. Managed the Wells Fargo, Supercuts and PG&E accounts.","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"MCCANN-ERICKSON ADVERTISING LIMITED","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/mccann-erickson-advertising-limited"},{"company":"MCCANN-ERICKSON ADVERTISING LIMITED","company_id":"mccann-erickson-advertising-limited","location":"New York","positions":[{"description":"Managed the Chemical (now Chase) Bank retail business. Managed the Chemical (now Chase) Bank retail business.","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"MCCANN-ERICKSON ADVERTISING LIMITED","title":"Account Executive"}],"url":"https://www.linkedin.com/company/mccann-erickson-advertising-limited"}]', '["Neville Samuels “I worked with John for a year at ACCO on the Marcom team and collaborated with him on a number of projects. I found John to be a very humble and respectful team player and co-worker who was able to work with, and get along well with, everyone. John enjoyed marketing and seemed very competent and knowledgeable about his craft. He would make a great addition to any marketing team.”","Damion Martin “John brought a fresh perspective to the company and jumped right in from day one. He headed up the successful implementation of targeted marketing plans that were designed to leverage the nuanced strengths of our local offices...all based off of knowledge gained from the relationships he was able to quickly develop throughout our footprint. He was an effective brand champion, a skilled project manager, and contributed greatly to our marketing team. ”"]'] User: ['Amanda Cohen', 'Skilled in Digital Strategy, Revenue & Profit Growth, Big Data Analytics, Media Buying, and Management. Strong digital marketer.', 'Director Of Marketing at XO', 'XO', '[{"company":"XO","company_id":"flyxo","industry":"Airlines and Aviation","location":null,"positions":[{"description":"Lead the marketing program managing a team of 5 across brand, SEM, SEO, display, events, referral, mobile marketing, direct mail, CRM & email channels.","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"XO","title":"Marketing Director"},{"description":"","duration":"2019 Mar 2021 2 years","duration_short":"2 years","end_date":"Mar 2021","start_date":"2019","subtitle":"XO","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/flyxo"},{"company":"BUGATCHI","company_id":"bugatchi","location":"Boca Raton, Florida","positions":[{"description":"Oversaw the digital strategy for Bugatchi.com. Managed display, SEM, SEO, Referral, Affilaite, & Email marketing channels. Doubled the revenue for the business in one year. Oversaw the digital strategy for Bugatchi.com. Managed display, SEM, SEO, Referral, Affilaite, & Email marketing channels. Doubled the revenue for the business in one year.","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"BUGATCHI","title":"E-Commerce Marketing Director"}],"url":"https://www.linkedin.com/company/bugatchi"},{"company":"Amanda Cohen Consulting","company_id":null,"location":"","positions":[{"description":"• Clients include TheSquareFoot, ReMax Direct, Appster, CityMaps (acquired by TripAdvisor), and Minibar. Example #1: TheSquareFoot • Applied the principles of B2C to create a scalable B2B program incorporating a balance between performance and brand. • Multi-channel strategy included: email, display, SEO, SEM, social media, content and retargeting. • Prospected and integrated Hubspot CRM and leveraged it to sync with Salesforce and automate the lead nurturing process. • Responsible for organizational analytics: company dashboard, site page conversion reports, acquisition scorecard, & cohort analysis. • Scaled up ad spend by 4x while decreasing the CPA by 20% and increased the ROI by 200% from 2014 to 2015 cohorts. • Reduced the time it took for the customer to move to the bottom of the funnel from roughly 120-150 days to 60-90 days. Example #2: Appster• Audited and rebuilt SEM Program: Campaigns, Ad Groups, Match Types, and Keywords. • Conceptualized and executed content marketing program: Email, Facebook, Instagram, LinkedIn, Twitter, Pinterest. • Developed infrastructure and nomenclature for conversion events. Decreased CPA by 30% and increased ROI by 250%.","duration":"2014 2018 4 years","duration_short":"4 years","end_date":"2018","start_date":"2014","subtitle":"Amanda Cohen Consulting","title":"Digital Marketing Consultant"}],"url":""},{"company":"Ideel Inc","company_id":"ideeli","location":null,"positions":[{"description":"Acquired by Groupon in 2014.• Lead a $5 million-dollar advertising program generating $7 million in the first 30 days and $25 million over the next 12 months. • Multi-channel strategy included: email, display, programmatic, SEM, SEO, social, affiliate, mobile, viral, and retargeting. • Planned and executed campaigns which grew customer base from 140,000-8+ million. • Partnered with merchants, creative, ecommerce, the store, and engineering teams to develop and launch cross-departmental initiatives. • Under my management, decreased our CPA by 28%, while acquiring the same volume and increased our rev/buyer by 27%. • Conceptualized a permanent landing page and private sale strategy, which resulted in a 40% increase in click to sign up rate. • Launched mobile acquisition and retention strategy and executed campaigns which grew app installs by 1,000%. • Evaluated LTV curves and cohort analysis to ensure maximum ROI of each channel and monitor time to profitability. • Developed CRM programs to improve lifetime value of customers through a/b testing, segmentation, and personalization. • Launched international advertising strategy, tested in English speaking countries (CA, UK and AU). • Implemented join funnel optimization tests to improve conversion rates, bounce rates, revenue per acquisition, and AOV.","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Ideel Inc","title":"Marketing Manager, Customer Acquisition & CRM"},{"description":"","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Ideel Inc","title":"Marketing Associate, Customer Acquisition"},{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Ideel Inc","title":"Marketing Coordinator, Customer Acquisition"}],"url":"https://www.linkedin.com/company/ideeli"}]', '["Todd O\'Brien “I worked with Amanda for over a year at ideeli and realized very quickly that she was a top performer. When one is managing cross-departmental relationships and priorities for one’s department, it critical to understand how one’s role fits into the goals of the overall business. I would say, that is where Amanda stood apart from her peers. She had a level of maturity in her thinking and understanding of the business that was impressive by any measure. I look forward to the opportunity to work with Amanda again in a professional capacity. ”","Alexander Zhou “As a former architecture major advancing into the real estate industry, Amanda leveraged my design expertise in creating an entire marketing campaign, and introduced me to the skills and framework needed to build a business and idea from the ground up. She is an accomplished leader in the field of customer acquisition and retention, whose insight and critical thinking dramatically shape the backbone and identity of TheSquareFoot.”"]']### Assistant: The agent's job is to manage the marketing program at XO, and today the user is reaching out to the agent because they need assistance with improving their digital marketing strategy and achieving revenue and profit growth.
### Human: Agent: ['Bret Nickel', 'Sales and Marketing Executive experienced leading teams, developing strategy, creating brands, and managing media. Provides direction to teams of professionals and across the organization. Experience developing and implementing strategic and tactical go-to-market plans for multiple brands within an organization. Creates brand identities and differentiate them in the market. Designs integrated media plans and allocates budget across media channels in order to optimize return on customer acquisition investment. Data focused with heavy emphasis on analytics, reporting and modeling.', 'Sr. Director, Sales & Marketing Operations at Comcast', 'Comcast', '[{"company":"Comcast","company_id":"comcast","industry":"Telecommunications","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Comcast","title":"Sr. Director, Sales & Marketing Operations"},{"description":"Responsible for driving Consumer Demand, Offer and Go-To-Market Strategy for the West Division. Responsibile for consumer segmentation and key programs such as Winback, Movers and University strategies. Liaison between Region, Division, Corporate marketing personnel to bring new quarterly playbooks, products, services and programs to market.","duration":"Jun 2017 Feb 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2020","start_date":"Jun 2017","subtitle":"Comcast Cable","title":"Director, Acquisition Marketing"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"American Sentinel University","company_id":"american-sentinel-college","location":"Greater Denver Area","positions":[{"description":"• Responsible for developing strategies and execution plans for the university to meet and exceed university enrollment and budget goals, as well as long term positioning and branding objectives.• Student Acquisition: Lead and manage multi-channel lead generation and brand building activities; primarily integrated online techniques. Oversee program management, marketing communications, media and operations functions. Create strategic initiatives that engage prospective students during enrolment process as well as communications that support student retention efforts and alumni. • Strategy and Planning: Develop and manage annual strategic plan, pricing, success metrics and detailed budgets. Compile and analyse industry trends; manage competitive and market research. • Leadership and Management: Provide marketing leadership for university. Participate in senior leadership discussions and planning; collaborate with functional leaders across the university. Administer day-to-day activities of the university’s marketing functions: supervise staff, third-party resources and vendors, and negotiate contractual relationships.","duration":"Mar 2014 Jun 2017 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2017","start_date":"Mar 2014","subtitle":"American Sentinel University","title":"Vice President of Marketing"}],"url":"https://www.linkedin.com/company/american-sentinel-college"},{"company":"Westwood College","company_id":"westwood-college","location":"Greater Denver Area","positions":[{"description":"• Planned and implemented new student recruitment efforts for both ground and online campuses. Developed and executed marketing lead generation campaigns directed at student segments, degree programs and geographies which optimizes the company’s marketing investment to acquire new students. • Portfolio Optimization: Collaborated cross-functionally with marketing team and agencies to continuously optimize and direct marketing spend toward most efficient and productive campaigns. Partnered with admissions to assess and identify characteristics of high-conversion campaigns and implement these findings into campaign best practices. Partnered with admissions (sales) and operational leaders to improve the overall performance of the student acquisition process • Brand Development and Management: Identified differentiated brand positions and created unique value propositions for students within the context of the market, competitors and employment opportunities. Leveraged advertising, public relations, social media and community partnerships to build and manage organizational reputation.• Media Planning & Management: Developed and managed integrated media plans which achieve student acquisition goals across all campus locations. Applied attribution marketing techniques to identify optimal mix of multiple marketing media.• Vendor Management: Directed the management of marketing partners. Managed third-party agency relationships to achieve marketing initiative goals within budgets.","duration":"May 2006 Mar 2014 7 years 11 months","duration_short":"7 years 11 months","end_date":"Mar 2014","start_date":"May 2006","subtitle":"Westwood College","title":"Sr. Director of Marketing"}],"url":"https://www.linkedin.com/company/westwood-college"},{"company":"Qwest Communications","company_id":"centurylink","location":"Denver, CO","positions":[{"description":"• Led the development of quarterly Consumer/Residential go-to-market campaign strategies. Planning included product and messaging mix, customer segmentation and local geography versioning, contact strategy, and P&L performance analysis. Campaigns marketed both individual products and multi-product combinations. • Led development of 2005 “Bundle” messaging campaign that increased multi-product customer penetration from 7% to 12% in six months (increase of over 385,000 customers). Drove awareness of Qwest Bundles to 75% of in-region consumers.• Served as primary internal contact to Marketing Communications team and advertising agencies for product, offer and segment strategy. Coordinated message and content strategy for all media. Created and maintained marketing media calendar. Prioritized and synchronized tactics to align message across media. 2005 marketing driven call volume was 3.39 million calls, 119% of plan, on a $260 million budget. Mass Media call volume was 368,122, 150% of plan.• Initiated marketing research to improve customer insight, refine messaging and positioning.","duration":"Mar 2001 May 2006 5 years 3 months","duration_short":"5 years 3 months","end_date":"May 2006","start_date":"Mar 2001","subtitle":"Qwest Communications","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/centurylink"}]', '["Michael Call “When you find someone who has a strong will to win with uncompromising integrity, you want to work with them. You want to find reasons to swing by and brainstorm new ideas, or re-evalaute existing beliefs. Bret Nickel is one of these people. Passionate. Winner. Amazing attention to detail. Collaborative and a team player. Bret is an asset in every environment. I\'ve seen Bret hold teams together through massive layoffs. I\'ve seen Bret inspire his superiors with his vision. I strongly recommend Bret.”","David P. Russotto “Bret excels at creating a concise marketing strategy and helping implement that strategy. He has his hand on the pulse of the education industry and his target demographic. Bret is excellent at working collaboratively with others.”"]'] User: ['Sergio M. Ramirez', 'Responsible for all aspects of development for high profile development projects, including residential, commercial, hospitality, and mixed-use projects.', 'Director at City of Anaheim', 'City of Anaheim', '[{"company":"City of Anaheim","company_id":"city-of-anaheim","industry":"Government Administration","location":"United States","positions":[{"description":"Economic Development Department Economic Development Department","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"City of Anaheim","title":"Economic Development Director"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Long Beach","company_id":"longbeachcity","location":"","positions":[{"description":"As of January 4th, 2017, I will be assuming the new role of Deputy Director for the Economic & Property Development Department of the City of Long Beach. I am excited to join the team in the City of Long Beach, a dynamic and forward thinking community. I am very grateful for the past 13 years in the City of Anaheim and the many positive experiences and projects that I had the opportunity to be part of. I will continue to hold my position on the executive board of the Anaheim\'s MUZEO museum and cultural center in \\"CTRCity Anaheim\\" and excited to able continue to serve the community of the City of Anaheim in that capacity. I welcome you to contact me in the City of Long Beach once I begin. Please stay posted for new contact information. You can always contact me via my cell phone at (714) 345-2864.","duration":"Dec 2016 Aug 2021 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2021","start_date":"Dec 2016","subtitle":"City of Long Beach","title":"Deputy Director of Economic & Property Development"}],"url":"https://www.linkedin.com/company/longbeachcity"},{"company":"City of Anaheim, Community & Economic Development","company_id":"city-of-anaheim","location":"anaheim, ca","positions":[{"description":"Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects. Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects.","duration":"Dec 2004 Dec 2016 12 years 1 month","duration_short":"12 years 1 month","end_date":"Dec 2016","start_date":"Dec 2004","subtitle":"City of Anaheim, Community & Economic Development","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Paramount","company_id":null,"location":"Paramount, CA","positions":[{"description":"Responsible for Planning, Redevelopment and Economic Development functions. Responsible for Planning, Redevelopment and Economic Development functions.","duration":"Feb 2002 Dec 2004 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2004","start_date":"Feb 2002","subtitle":"City of Paramount","title":"Community and Economic Development Planner"}],"url":""},{"company":"Willdan","company_id":"willdan","location":"Industry, CA","positions":[{"description":"Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente. Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente.","duration":"Jan 2000 Feb 2002 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2002","start_date":"Jan 2000","subtitle":"Willdan","title":"Community Development Consultant"}],"url":"https://www.linkedin.com/company/willdan"}]', '["Dylan Jones “I have had the pleasure of collaborating with Sergio over the past six years on multiple occasions. I supported his effort to create a new Baseball TOD Vision on the 150 acre Angels site while he was at the City of Anaheim, and more recently his effort to develop a new vision for the Long Beach Waterfront. From my position at Gensler I have found Sergio to be a clear, organized and visionary leader. Sergio understands and knows how to leverage the power of relationships, and has proven adept at bringing the right people together to further projects that at their core, serve the communities within which they reside. Sergio is a consummate professional, and also connects with those he collaborates at a human level. He is an effective leader that mixes visionary excitement with pragmatic know-how of the community building process. I personally consider Sergio a very important client and a good friend, and recommend him without hesitation in all professional collaborations. ”","Barret Bradley “Sergio is an exemplary government leader, and a major piece of the rock-solid team at the City of Long Beach that is pushing the City to new heights every year. Sergio is proactive and puts great emphasis on supporting business and growth, often uniting cross-departmental resources at the city with various community stakeholders to get things done. In my capacity overseeing a large development project in Long Beach, Sergio has proved to be an invaluable ally and resource, often helping us clear roadblocks and navigate difficult situations to achieve our collective goal - to create a great amenity for the city and to establish a place where many retailers, restaurants, and services can be successful.”"]']### Assistant: The agent's job is to develop and implement strategic marketing plans for multiple brands within an organization, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a mixed-use development project in the City of Anaheim.
### Human: Agent: ['Nancy Fernandes', 'A hands-on Leader with proven successes in Applications Support, Call Center Operations and Command Center Logistics. A Team Builder with experience overseeing Integration Projects, Product Development Groups and Support Analysts; recognized as a consensus builder with an exemplary work ethic and a strong customer focus.', 'Senior-level Call Center and Support Leader \| Team Builder \| Operations \| Product Development and Marketing', 'Marriott International', '[{"company":"Marriott International","company_id":"marriott-international","industry":"Hospitality","location":null,"positions":[{"description":"Leader and facilitator of Teams who planned and executed the Marriott and Starwood Sales & Catering Systems’ integration with specific responsibility for User Provisioning and Command Center Logistics. Oversaw Product and Support Teams responsible for testing and validating the conversion of data from Starwood’s systems to Marriott’s systems. Managed the staffing and scheduling of Command Center Support; maintained oversight of call volume and SLAs; reported on critical issues and remediation steps to Senior Leadership. Developed talent and mentored high potential Associates","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Marriott International","title":"Director, Global Sales Support & Maintenance"},{"description":"Directed Global Support Team in providing 24x7 application support to >750 Starwood Hotels with installed base of 20K Users. Benchmarked Help Desk performance and improved user support experience by 63% YOY through Agent coaching and process changes. Partnered with Development Team and User Councils to define, prioritize, and test application improvements; realized a 70% decrease in average number of monthly incidents related to application bugs, YOY. Won the 2014 Global Sales Excellence Award for Sales Support.","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"Marriott International","title":"Associate Director, ISAC Application Business Support"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"Newport Corporation","company_id":"newport-corporation","location":null,"positions":[{"description":"Responsible for P&L and all business operations of $20M+ manufacturing site including: leading management team in development of 3 year strategic plan; re-structuring Sales Team to effectively serve emerging markets; directing new product development; negotiating customer and vendor contracts; defining operational metrics; developing talent.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Newport Corporation","title":"Site General Manager, Oriel Product Line"},{"description":"(Dual role for 12-month period overseeing Call Center Operations in Irvine, CA and Manufacturing Operations in Stratford, CT). Responsibilities included: directing 20+ person Customer Call Center with achieved goal of improving Call Center responsiveness and customer satisfaction as measured by Customers\' and Regional Sales Managers\' survey returns; developing and deploying Best Practices Policies for call handling and order/quote entry; benchmarking Call Center metrics; and developing reporting tools for tracking call volume and quote conversions.","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Newport Corporation","title":"Director of Call Center Operations"},{"description":"Had responsibility for the Manufacturing, Logistics and Service Operations of $20M+ site including: managing staff of 23; scheduling all production jobs; developing revenue forecasts; implementing LEAN initiatives; developing workflow processes to support custom business; working with Engineering team to improve margins through cost take-outs and outsourcing; and reducing warranty return rates through improved QA processes and metrics.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Newport Corporation","title":"Director of Operations, Oriel Product Line"},{"description":"Oversaw the applications and service support of the Oriel Product Line which included: the creation of a Service Team with the achieved goal of reducing turn-around times on repairs (reduced from >1 month to </=2 weeks); defining processes for managing global returns; providing after-market support to customers and global sales teams; and benchmarking customer satisfaction metrics (on time delivery, warranty return rate, repair cycle time)","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Newport Corporation","title":"Director of Applications Support"},{"description":"Responsible for the development and execution of marketing plans for all product lines within Photonics Division of Newport Corporation, including: collaborating with Product Managers to drive revenue growth through promotional campaigns, new product launches and targeted print and electronic advertising; delivering measurable returns on advertising dollars; and initiating keyword search campaigns","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Newport Corporation","title":"Merchandising Manager, Photonics Products"},{"description":"Had responsibility for all areas of product line management which included: developing brand strategy and product roadmaps; collaborating with Engineering team on new product development plans; achieving gross margin targets; creating product marketing materials; and providing product support to customers and global sales teams.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Newport Corporation","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/newport-corporation"},{"company":"METROmarketing Resources, Inc.","company_id":null,"location":"Hamden, CT","positions":[{"description":"Directed the Production, Creative Services and Media Marketing Departments; priced client jobs; negotiated print, shipping and media placement rates; ensured Company gross margin targets; and advised on brand strategies for key clients. Directed the Production, Creative Services and Media Marketing Departments; priced client jobs; negotiated print, shipping and media placement rates; ensured Company gross margin targets; and advised on brand strategies for key clients.","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"METROmarketing Resources, Inc.","title":"Vice President of Operations"}],"url":""}]', '["John Mitchell “Rarely have I had the opportunity to work with someone I respect and admire as much as I do Nancy. We worked together on a very large complex tech transformation at Starwood hotels. Immediately upon joining our team – to lead an overwhelmed user support organization - Nancy established herself as a respected, vocal and transformative leader and go-to problem solver (including challenges beyond the scope of her role). Her impeccable integrity was matched by her rare combination of people and analytical skills which made her an invaluable asset to a rapidly growing and multifaceted operation. Not only was she effective in restructuring our support programs, but her input was invaluable in shaping product development and our ability to guide change management for a broad swath of key stakeholders. Simply put, Nancy superseded any possible expectations and delivered immense value to the company. I would jump at the opportunity to work with her again. ”","Shahreen Shahjahan “Nancy is a very goal oriented manager and during the time I reported to her I was able to learn a lot from her. She is a strong team builder whose analytical problem solving skills and creativity helped our team grow stronger and more efficient within a short period of time. Nancy takes personal responsibility in everything she does and is very genuine. I highly recommend her.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to oversee Integration Projects and Support Analysts, and today the user is reaching out to the agent because they need assistance in transforming their business through secure digital and automation initiatives.
### Human: Agent: ['Tina Coggins', 'I am a very driven individual that strives to attain my goals and the objectives of my clients. I am a strong communicator and negotiator and these skills compliment my services as a Realtor. I enjoy assisting my clients in making their dreams become reality. I live and work on our beautiful Pinellas County Beaches in sunny Florida and will put my knowledge to work for you. Whether buying or selling it will be your finest real estate experience guaranteed!', 'Realtor at Century 21 Beggins', 'Century 21 Beggins', '[{"company":"Century 21 Beggins","company_id":"century-21-beggins","location":"","positions":[{"description":"I am a Realtor in Indian Rocks Beach, Florida, specializing in properties along our beautiful 26 miles of Pinellas County beaches from St. Pete Beach to Clearwater Beach. Whether you are looking for a waterfront home on the Intracoastal for you and your boat or a vacation condo on the Gulf I am happy to be of assistance with all of your real estate needs! I am a Realtor in Indian Rocks Beach, Florida, specializing in properties along our beautiful 26 miles of Pinellas County beaches from St. Pete Beach to Clearwater Beach. Whether you are looking for a waterfront home on the Intracoastal for you and your boat or a vacation condo on the Gulf I am happy to be of assistance with all of your real estate needs!","duration":"Apr 2011 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Century 21 Beggins","title":"Realtor"}],"url":"https://www.linkedin.com/company/century-21-beggins"},{"company":"Dykema Gossett PLLC","company_id":"dykema-gossett-pllc","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Assist attorneys with corporate and real estate law matters. Scheduled meetings and court hearings, maintained files, prepared legal documents and communications to clients. Assist attorneys with corporate and real estate law matters. Scheduled meetings and court hearings, maintained files, prepared legal documents and communications to clients.","duration":"Jun 1989 Mar 1992 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 1992","start_date":"Jun 1989","subtitle":"Dykema Gossett PLLC","title":"Legal Assistant/Paralegal"}],"url":"https://www.linkedin.com/company/dykema-gossett-pllc"},{"company":"Foley & Lardner LLP","company_id":"foley-&-lardner-llp","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Assist attorneys with corporate and real estate law matters. Scheduled meetings and court hearings, maintained files and prepared legal documents and communications to clients. Assist attorneys with corporate and real estate law matters. Scheduled meetings and court hearings, maintained files and prepared legal documents and communications to clients.","duration":"Oct 1988 Jun 1989 9 months","duration_short":"9 months","end_date":"Jun 1989","start_date":"Oct 1988","subtitle":"Foley & Lardner LLP","title":"Legal Assistant"}],"url":"https://www.linkedin.com/company/foley-&-lardner-llp"}]', '["Francis Kasper “Tina is a hardworking agent that genially cares about the customer needs , a pleasure to deal with ”","Dan Larson “Tina is a very experienced and very detailed Realtor!”"]'] User: ['Diane Gross', 'Experienced South Florida Realtor with twenty years experience, specializing in beach properties, golf and investment properties.', 'Realtor Aventura, FL', 'Beachfront Realty Aventura', '[{"company":"Beachfront Realty Aventura","company_id":null,"location":"Aventura, FL","positions":[{"description":"Real Estate Sales Associates","duration":"Oct 2014 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2014","subtitle":"Beachfront Realty Aventura","title":"Real Estate Agent"}],"url":""},{"company":"Realty Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Realty Associates","title":"Realtor"}],"url":""},{"company":"Fortune International Realty","company_id":"fortune-international-realty","location":"Weston, Florida","positions":[{"description":"Sales, rentals, foreclosures, short sales, vacation homes.","duration":"Mar 2009 Jan 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2011","start_date":"Mar 2009","subtitle":"Fortune International Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/fortune-international-realty"},{"company":"Prudential Florida Realty","company_id":"prudential-florida-realty","location":"Weston, Fl","positions":[{"description":"","duration":"Mar 2003 Feb 2009 6 years","duration_short":"6 years","end_date":"Feb 2009","start_date":"Mar 2003","subtitle":"Prudential Florida Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/prudential-florida-realty"},{"company":"Diane Gross Medical and Dental","company_id":null,"location":"Florida","positions":[{"description":"Sales of Medical and dental equipment to South America","duration":"1998 2004 6 years","duration_short":"6 years","end_date":"2004","start_date":"1998","subtitle":"Diane Gross Medical and Dental","title":"Sales"}],"url":""},{"company":"EWM","company_id":"the-edinburgh-woollen-mill","location":"Weston, Fl","positions":[{"description":"","duration":"Jan 2000 Mar 2003 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2003","start_date":"Jan 2000","subtitle":"EWM","title":"Realtor"}],"url":"https://www.linkedin.com/company/the-edinburgh-woollen-mill"},{"company":"Sara Lee Branded Apparel","company_id":"sara-lee-branded-apparel","location":"Weston, FL","positions":[{"description":"Managed Shipments to and from Central America for cutwork and finished productsReceivings ( entered into AS-400)Shipment and container documents","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Sara Lee Branded Apparel","title":"logistics"}],"url":"https://www.linkedin.com/company/sara-lee-branded-apparel"},{"company":"Hoja Peruana de Tabacos","company_id":null,"location":"Lima , Peru","positions":[{"description":"","duration":"1983 1987 4 years","duration_short":"4 years","end_date":"1987","start_date":"1983","subtitle":"Hoja Peruana de Tabacos","title":"Finance"}],"url":""}]', '["“Very knowledgable about real estate”","“Diane is beautiful and very smart. She\'s is very savvy and caring in helping people find the right property for them”"]']### Assistant: The agent's job is to assist clients in buying or selling real estate properties, and today, the agent is reaching out to the user because they need to discuss a potential investment opportunity in beachfront properties.
### Human: Agent: ['Michael Cooke', "The success of my clients meeting their goals is the driving force behind my career. The only reason I am successful is because my clients are wildly successful! I also have chosen to work at great, client-focused organizations that are paving the way in offering best-in-class technologies and solutions. My current endeavor at Modern Hire is a great example of a client-focused organization. We are a company that is focused on transforming the hiring experience through purpose built solutions that focus on the candidate experience. More importantly, our leadership instills a client-first culture that seeks only the best employees to represent our brand. I am a results-driven leader that measures my success based on my client's success. When your vision aligns with that of a great company, and that vision aligns with your client's goals, the results are wildly successful and enjoyable! Email me at mike.cooke@modernhire.com, InMail me, or text/call me at 262-221-2449.", 'Director of Partnerships & RPO Alliances at Modern Hire', 'Modern Hire', '[{"company":"Modern Hire","company_id":"modern-hire","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"As the Director of Partnership & RPO Alliances at Modern Hire I am the contact for all organizations that connect our solutions to the enterprise. This includes managing all of our integrators, referrers, and resellers. In addition, Modern Hire has taken a unique approach to selling and supporting our RPO and Staffing clients that includes a dedicated vertical team that I manage. My team is responsible for partnerships with hundreds of enterprise clients and organizations.","duration":"Jun 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Modern Hire","title":"Director of Partnerships & RPO Alliances"},{"description":"As an Enterprise Account Executive at Modern Hire, I partner with my clients to uncover, understand and solve the complexities of large enterprise hiring. Our interviewing platform enables talent acquisition teams to find better candidates faster and make smarter hiring decisions.Modern Hire affords me the opportunity to work with some of the most respected brands in the world. In fact, 100 of the Fortune 500 are our clients. With our single solution to engage, interview and hire, recruiters on the Modern Hire platform become 30% more efficient. If you would like to learn more about how interviewing technology can transform your hiring experience and help you win the war for talent, please contact me via InMail or send me an email at mike.cooke@modernhire.com.","duration":"Jan 2018 Jun 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2020","start_date":"Jan 2018","subtitle":"Modern Hire","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/modern-hire"},{"company":"Runzheimer International","company_id":"runzheimer","location":null,"positions":[{"description":"Grow revenue of the assigned customer base in my territory through sales of new products and services, renewals of assigned accounts, and identification of expansion opportunities for existing products within account base. Maintain and enhance relationships with the C and V level contacts within my client base. Create new customer qualified leads through networking and referrals. Forecast revenue in assigned territory in a rolling twelve month cycle. Exceed established performance metrics for prospecting, sales presentations, proposals and closed business.","duration":"May 2014 Jan 2018 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jan 2018","start_date":"May 2014","subtitle":"Runzheimer International","title":"Enterprise Account Executive"},{"description":"I am responsible for lead development and qualification activities that increase the pipeline, effectiveness, and productivity of the outside sales team. I create and manage prospect lists, proactively call individuals in Runzheimer target markets, present a high level overview of Runzheimer\'s Total Employee Mobility solutions, and set sales appointments for the outside sales team. I work with the outside sales team and the marketing team to coordinate territory strategies and execution of mailings, and deliver exceptional customer communications.","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"Runzheimer International","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/runzheimer"},{"company":"Best Buy","company_id":"best-buy","location":"","positions":[{"description":"I ran several departments and overseen the financial fiscal goals of those departments. I was responsible for the planning, training, and execution of the employees and plans in my departments. I worked daily with the most advanced manager dashboards that allowed me to plan employee involvement to the exact hour. As of March 2012, I was the co-president of the Best Buy \\"Win The City\\" team. This team planned and executed community service projects and overall community promotional activities.In addition to the brick and mortar space, I headed up the social media team at the local level. This involved planning and overseeing team community service projects, promotions, and all media that seen the internet.","duration":"Sep 2010 Jan 2014 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2014","start_date":"Sep 2010","subtitle":"Best Buy","title":"Team Leader"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"Mulligan\'s","company_id":null,"location":"","positions":[{"description":"As a manager at Mulligan\'s I was in charge of creating product orders and training new employees as well as opening, closing counter sales, and other managerial duties. Having a large workload due to numerous responsibilities for all indoor and outdoor operations required very high demand for attention to detail and productivity. As a manager at Mulligan\'s I was in charge of creating product orders and training new employees as well as opening, closing counter sales, and other managerial duties. Having a large workload due to numerous responsibilities for all indoor and outdoor operations required very high demand for attention to detail and productivity.","duration":"Jul 2008 Sep 2011 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 2011","start_date":"Jul 2008","subtitle":"Mulligan\'s","title":"Manager"}],"url":""}]', '["Keith Lepinski “I\'ve had the privilege of partnering with Mike in various capacities. Upon joining the company it was obvious he is wise well beyond his years. Mike has strong business acumen, sales process understanding and provides helpful insight into the millennial generation. During the time we were aligned Mike was a dedicated, supportive teammate who helped me achieve Presidents Club. After his migration to another territory I learned through and was inspired by him each time we interacted. Mike has the ability and confidence to think and act outside of the box to achieve success. He will be successful in whatever organization is lucky enough to have him on their team.”","Kim Beatty “My experience in working with Michael has shown that Michael displays excellent customer service, quick follow-up, and an extraordinary amount of patience. He has a glowing personality and is very easy to work with. I\'ve enjoyed and appreciated all of the work he has assisted us with.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to develop partnerships and alliances with organizations, and today, the agent is reaching out to the user because they need to explore potential collaboration opportunities between Apple and Modern Hire in order to enhance the hiring experience through innovative technologies and solutions.
### Human: Agent: ['Christiana Nicole', 'Hello! My name is Christiana (pronounced Chris-tee-ahna) and I am a Los Angeles-based Brand & Website Designer who is passionate about creating captivating brands and elevated design for the empowered entrepreneur For the past 7 years, I have had the opportunity to help businesses just like yours achieve their goals and grow their business. My process is simple: find out how you want your business to be perceived and remembered, and create a brand strategy that touches all aspects of your online presence: brand identity, website design, and digital marketing. I love all things organization, systems & processes and I love helping business owners achieve their goals and make time for what they love! It is my mission to provide female entrepreneurs with the support and empowerment they need to reach their full potential, both professionally and personally.', 'Brand & Website Designer \| Creating captivating brands and elevated design for the empowered entrepreneur \| Digital Marketing \| Branding \| ShowIt Website Design', 'Christiana Nicole & Co.', '[{"company":"Christiana Nicole & Co.","company_id":"christiananicole","industry":"Graphic Design","location":"Los Angeles, California, United States","positions":[{"description":"Creating captivating brands and elevated design for the empowered entrepreneur \| Brand Design \| ShowIt Website Design \| Digital Marketing Creating captivating brands and elevated design for the empowered entrepreneur \| Brand Design \| ShowIt Website Design \| Digital Marketing","duration":"Nov 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Christiana Nicole & Co.","title":"Business Owner \| Brand & Website Designer"}],"url":"https://www.linkedin.com/company/christiananicole"},{"company":"REVOLVE","company_id":"revolve-","location":null,"positions":[{"description":"","duration":"Jan 2020 Jul 2020 7 months","duration_short":"7 months","end_date":"Jul 2020","start_date":"Jan 2020","subtitle":"REVOLVE","title":"Technical Designer"},{"description":"","duration":"Jan 2019 Dec 2019 1 year","duration_short":"1 year","end_date":"Dec 2019","start_date":"Jan 2019","subtitle":"REVOLVE","title":"Jr. Technical Designer"},{"description":"","duration":"Nov 2017 Dec 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2018","start_date":"Nov 2017","subtitle":"REVOLVE","title":"Associate Technical Designer"},{"description":"","duration":"Sep 2016 Oct 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2017","start_date":"Sep 2016","subtitle":"REVOLVE","title":"Assistant Technical Designer"}],"url":"https://www.linkedin.com/company/revolve-"},{"company":"Splendid, a contemporary lifestyle brand","company_id":"splendid-a-contemporary-lifestyle-brand","location":"Santa Monica, CA","positions":[{"description":"","duration":"Aug 2014 May 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2016","start_date":"Aug 2014","subtitle":"Splendid, a contemporary lifestyle brand","title":"Sales Supervisor"}],"url":"https://www.linkedin.com/company/splendid-a-contemporary-lifestyle-brand"},{"company":"Celebrity Wardrobe Stylist + Influencer","company_id":null,"location":"Los Angeles, California","positions":[{"description":"","duration":"Jan 2015 Dec 2015 1 year","duration_short":"1 year","end_date":"Dec 2015","start_date":"Jan 2015","subtitle":"Celebrity Wardrobe Stylist + Influencer","title":"Social Media Coordinator + Executive Assistant"}],"url":""},{"company":"touched Clothing","company_id":null,"location":"Canyon Lake, CA","positions":[{"description":"","duration":"Jan 2013 Jul 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2015","start_date":"Jan 2013","subtitle":"touched Clothing","title":"Founder + CEO"}],"url":""},{"company":"Temescal Canyon High School","company_id":"temescal-canyon-high-school","location":"Lake Elsinore, California, United States","positions":[{"description":"","duration":"Aug 2013 Jun 2014 11 months","duration_short":"11 months","end_date":"Jun 2014","start_date":"Aug 2013","subtitle":"Temescal Canyon High School","title":"Office Administrative Intern"}],"url":"https://www.linkedin.com/company/temescal-canyon-high-school"},{"company":"Gap","company_id":"gap-inc--gap","location":"Lake Elsinore, CA","positions":[{"description":"","duration":"Nov 2013 Dec 2013 2 months","duration_short":"2 months","end_date":"Dec 2013","start_date":"Nov 2013","subtitle":"Gap","title":"Seasonal Sales Associate"}],"url":"https://www.linkedin.com/company/gap-inc--gap"}]', '["Amanda Anguiano “As a senior technical design assistant at REVOLVE, I had the privilege of working with Christiana for the last year and a half. She was an amazing Technical Designer, mentor, and brand lead. With her guidance, I was able to gain an extensive amount of knowledge and progress my skills as a technical designer. Christiana is a diligent worker with an eye for detail and design. She has extensive knowledge of business as a whole that shapes the way she operates. She is passionate and will take the time to answer any questions a team member may have. Christiana is able to communicate clearly and quickly with vendors (overseas and nationally), various departments, and team members. She would be a wonderful addition to your business.”","Tony Shaw “I hired Christiana for a project requiring a brand evaluation on a clothing brand I was considering importing and acquiring the licensing rights to. She took the assignment with minimal guidance or instruction from us, and on a tight deadline, yet her report far exceeded my highest expectations. The analysis was thorough and well articulated, and the presentation extremely impactful. She demonstrated superior knowledge on fit, style, quality, and brand identity which strongly influenced our ultimate decision. Beyond all of that she was responsive and a pleasure to work with. Christiana is the consumate professional.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to provide brand and website design services for empowered entrepreneurs, and today the agent is reaching out to the user because they need assistance with strategic brand and executive communications initiatives.
### Human: Agent: ['Darnell Culpepper', 'With over 15 years of combined IT experience, I find a way when there seems to be no way to achieve success. Solutions innovation, relationship building and strong motivational communication are just a few of my strongest qualities. Let\'s connect and achieve success together. "When \'I\' is replaced with \'we\', even illness becomes wellness." Malcolm X', 'Senior Business Systems Analyst', 'Sonoco', '[{"company":"Sonoco","company_id":"sonoco","industry":"Packaging and Containers Manufacturing","location":"","positions":[{"description":"- Provide technical solutions within CRM to improve the operational sales and marketing efficiency across multiple lines of business- Partner with IT and business divisional leads to make strategic recommendations to grow sales organically and improve data availability and integrity - Provide technical solutions within CRM to improve the operational sales and marketing efficiency across multiple lines of business- Partner with IT and business divisional leads to make strategic recommendations to grow sales organically and improve data availability and integrity","duration":"Oct 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Oct 2020","subtitle":"Sonoco","title":"Customer Relationship Management Analyst"}],"url":"https://www.linkedin.com/company/sonoco"},{"company":"Synergex International Corporation","company_id":"synergex","location":"","positions":[{"description":"- Successfully manage development teams in a remote setting to deliver scope on -time and within budget in a B2B model- Create statements of work for client review and approval to set time and cost expectations for new development engagements, managed services, staff augmentation and IT consultation - Led project team to implement Professional Services Automation tool (Kimble) into the current installation of Salesforce to drive efficiencies in time tracking, reporting and capacity planning","duration":"Jun 2019 Oct 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2020","start_date":"Jun 2019","subtitle":"Synergex International Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/synergex"},{"company":"Wells Fargo Advisors","company_id":"wells-fargo-advisors","location":"Glen Allen, Virginia","positions":[{"description":"- Lead analyst for major call center and asset movement application rewrites- Collaborate with User Center Design to provide a beautiful and efficient UX and UI for end users- Spearhead technical solution design sessions which are easy to maintain, enhance and support - Facilitate brainstorming sessions and product demonstrations to bolster buy-in and confidence - Lead analyst for major call center and asset movement application rewrites- Collaborate with User Center Design to provide a beautiful and efficient UX and UI for end users- Spearhead technical solution design sessions which are easy to maintain, enhance and support - Facilitate brainstorming sessions and product demonstrations to bolster buy-in and confidence","duration":"Jun 2013 Jan 2019 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2019","start_date":"Jun 2013","subtitle":"Wells Fargo Advisors","title":"Business System Consultant"}],"url":"https://www.linkedin.com/company/wells-fargo-advisors"},{"company":"Celerity","company_id":"celerity_it","location":"","positions":[{"description":"- Perform analysis with third party vendor (Deque) to identify, document and remediate web accessibility gaps in order to meet the Web Content Accessibility Guidelines (WCAG 2.0) - Partner with performing team and backlog owners to prioritize Product Backlog Items (PBI) - Lead scoping and feasibility meetings with the lines of business to better define intent and goals - Facilitate daily stand-ups and report out during daily scrum of scrums to celebrate team successes, provide real time status, and proactively tackle potential impediments and bottlenecks - Simultaneously manage the efforts of up to 30 enhancements within the Digital platform","duration":"Jun 2008 Apr 2013 4 years 11 months","duration_short":"4 years 11 months","end_date":"Apr 2013","start_date":"Jun 2008","subtitle":"Celerity","title":"Project Manager/Scrum Master"}],"url":"https://www.linkedin.com/company/celerity_it"},{"company":"Blue Canopy","company_id":"blue-canopy","location":"","positions":[{"description":"- Reviewed existing user permissions, application and security provisioning processes to identify gaps - Maintained traceability across business and system requirements, functional test cases and UAT scenarios - Created SIPOC diagrams and end user procedural documentation to reflect system updates- Audit required project documentation to meet Sarbanes Oxley and CobiT compliance requirements - Reviewed existing user permissions, application and security provisioning processes to identify gaps - Maintained traceability across business and system requirements, functional test cases and UAT scenarios - Created SIPOC diagrams and end user procedural documentation to reflect system updates- Audit required project documentation to meet Sarbanes Oxley and CobiT compliance requirements","duration":"Mar 2006 Mar 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2008","start_date":"Mar 2006","subtitle":"Blue Canopy","title":"Project Coordinator/Analyst"}],"url":"https://www.linkedin.com/company/blue-canopy"},{"company":"Virginia State Board of Elections","company_id":null,"location":"","positions":[{"description":"- Liaison between line of business and vendor to ensure that the chosen COTS product was customized and modified to meet the needs of the business and Commonwealth voting laws. - Ensured each requirement contained supporting use cases that are testing thoroughly during the UAT.- Successfully coordinated Interface, Failover, Performance and Information Security Testing events. - Liaison between line of business and vendor to ensure that the chosen COTS product was customized and modified to meet the needs of the business and Commonwealth voting laws. - Ensured each requirement contained supporting use cases that are testing thoroughly during the UAT.- Successfully coordinated Interface, Failover, Performance and Information Security Testing events.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Virginia State Board of Elections","title":"QA / UAT Manager"}],"url":""}]', '["Bettie Backus “Darnell is extremely knowledgeable, organized and a team player. It was great working with him at Wells Fargo. ”","LinkedIn User “I have been associated with Darnell for many years and have seen him grown a dynamic professional. Darnell has been a consistent performer and has shouldered all the responsibilities for his team, with a pleasant smile. Besides being a high-spirited individual, Darnell has been phenomenal in giving shape to difficult timelines that doesn\'t permit a lot of space to sought out. Darnell is definitely an asset and yet he has never stepped back in contributing to other departments, like handling Quality Assurance procedures duties and effective training for his team and as well as monitoring the customer relations on all our levels. Darnell has been a team player and has a thirst to learn more about management and the various skills that has help him scale new heights in the corporate world. He is the ideal project manager for any project set in front of him.”"]'] User: ['Stacey Perkins', 'Experienced Marketing Professional With Over Fifteen Years of Demonstrated Work History in the Direct Response Marketing Industry. Highly Skilled in Marketing Management, Customer Acquisition, Brand Development, Communications and Creative Direction.', 'Manager, Marketing', 'Lee County', '[{"company":"Lee County","company_id":"lee-county","location":"Fort Myers, Florida","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Lee County","title":"Marketing-Lee County Transit"}],"url":"https://www.linkedin.com/company/lee-county"},{"company":"Legacy Education Alliance","company_id":"legacyea","location":"","positions":[{"description":"","duration":"Aug 2004 Jan 2019 14 years 6 months","duration_short":"14 years 6 months","end_date":"Jan 2019","start_date":"Aug 2004","subtitle":"Legacy Education Alliance","title":"VP of Marketing"}],"url":"https://www.linkedin.com/company/legacyea"}]', '["“Based on my years working for Stacey, I proudly admit she is a motivated leader that many of us aspire to become. Stacey is a creative mind who loves to empower and grow those around her. She is articulate, hard working and kind. She makes coming to work something to look forward to. ”","“I had the privilege of working with Stacey between January 2014 and July of 2015 in my role as Marketing Media Manager for Elite Legacy Education. When I first started with the company, Stacey was a highly effective brand manager that everyone looked up to. She eventually was able to take the reigns as Marketing Director and lead the entire department. She also possessed a wealth of knowledge in both the direct response industry; also the educational seminar vertical within that industry. If anyone in the company had a question about campaign creative, brand launches or other developmental opportunities, they would certainly go to Stacey for guidance. She was also a great conduit for the executive team of the company and for Robert Kiyosaki. She would collaborate with executive management and extrapolate those ideas into marketing strategies that we could implement quickly. Above all, my favorite part about working with Stacey was that we had fun while getting things done. ”"]']### Assistant: The agent's job is to connect with professionals in the marketing industry and provide solutions, and today the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in implementing direct response marketing strategies for the user's current role in Lee County.
### Human: Agent: ['jesus lara', 'I am a business manager with 20 years of experience in managing administrative process, I adapted the projects planning, local procurement and document control at Teknacorp USA, to standardize this Control of projects in Venezuela, Colombia and Mexico. With the goal of better management and administrative control of the entire procurement process and control projects, this optimized the audit and document control process of the company, as well as an excellent management. With skills and expertise in the areas of: Procurement, Planning and control of projects, document control, account management, Accounting and supervision of staff, Knowledge SAP (Modules: CO Controlling and MM Materials Management), Oracle (Purchasing / Inventory) and Microsoft Office Especialidades: Budget, Planning, Procurement.', 'Gerente de operaciones / Operations Manager', 'Teknacorp USA, Inc', '[{"company":"Teknacorp USA, Inc","company_id":"teknacorp-usa-inc","industry":"Oil and Gas","location":null,"positions":[{"description":"","duration":"Sep 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Teknacorp USA, Inc","title":"Operations Manager"},{"description":"","duration":"May 2015 Sep 2018 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2018","start_date":"May 2015","subtitle":"Teknacorp USA, Inc","title":"Operations Coordinator"},{"description":"","duration":"Aug 2012 Jul 2015 3 years","duration_short":"3 years","end_date":"Jul 2015","start_date":"Aug 2012","subtitle":"Teknacorp Usa, Inc","title":"Procurement, Planning and Control"}],"url":"https://www.linkedin.com/company/teknacorp-usa-inc"},{"company":"Hanover","company_id":"hanover","location":"Venezuela","positions":[{"description":"","duration":"Aug 2005 Sep 2008 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2008","start_date":"Aug 2005","subtitle":"Hanover","title":"Procurement and Expediting"}],"url":"https://www.linkedin.com/company/hanover"},{"company":"PDVSA Petroleos de Venezuela S.A.","company_id":"pdvsa-petroleos-de-venezuela-s.a.","location":"","positions":[{"description":"","duration":"Nov 1994 Jan 2004 9 years 3 months","duration_short":"9 years 3 months","end_date":"Jan 2004","start_date":"Nov 1994","subtitle":"PDVSA Petroleos de Venezuela S.A.","title":"Budget Analyst"}],"url":"https://www.linkedin.com/company/pdvsa-petroleos-de-venezuela-s.a."}]', '["Carlos Zerpa, P. Eng. “Jesus in a very reliable person with excellent abilities to handle a lot of information and capable to associate technical matters into financial and administrative objectives. He is a team-player and people oriented person with great attitude to create and maintain long lasting relationships.”","LinkedIn User “I had the opportunity to work with Jesus in several facility projects for PDVSA. I enjoyed the time expended reviewing the procurement packages and always receiving excellent improvement suggestions from Him. His professional aptitude helped to keep a high professional level of the work we did together. I fully recommend him as an excellent Project Planer and Procurement Manager.”"]'] User: ['Ravigopal Gade', '.', 'Senior Director, Digital Transformation and Enterprise Applications at Calix', 'Calix', '[{"company":"Calix","company_id":"calix","industry":"Software Development","location":null,"positions":[{"description":"Digital Transformation and Enterprise Applications Lead","duration":"Apr 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Calix","title":"Senior Director, Digital Transformation and Enterprise Applications"},{"description":"IT Enterprise Applications Lead","duration":"Oct 2011 Mar 2015 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2015","start_date":"Oct 2011","subtitle":"Calix","title":"Director, IT Enterprise Applications"}],"url":"https://www.linkedin.com/company/calix"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"Palo Alto CA","positions":[{"description":"• •","duration":"Nov 2008 Sep 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2011","start_date":"Nov 2008","subtitle":"HP Enterprise Services","title":"Sr. Delivery Manager"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Symantec","company_id":"symantec","location":"Mountain View CA","positions":[{"description":"","duration":"Mar 1999 Nov 2009 10 years 9 months","duration_short":"10 years 9 months","end_date":"Nov 2009","start_date":"Mar 1999","subtitle":"Symantec","title":"Sr Manager"}],"url":"https://www.linkedin.com/company/symantec"},{"company":"Intelligent Systems, Inc","company_id":null,"location":"Gaithersburg MD","positions":[{"description":"","duration":"May 1995 Feb 1999 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 1999","start_date":"May 1995","subtitle":"Intelligent Systems, Inc","title":"Project Manager"}],"url":""},{"company":"Everest Consultants, Inc.","company_id":"everest-consultants-inc-","location":"Corvallis, Oregon Area","positions":[{"description":"","duration":"Nov 1993 Apr 1995 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 1995","start_date":"Nov 1993","subtitle":"Everest Consultants, Inc.","title":"Techno Functional Business Analyst"}],"url":"https://www.linkedin.com/company/everest-consultants-inc-"}]', '["Suresh Rajasekaran “Ravi has the ability to see opportunities in the market were always spot on and the way he treated every member of the team as complete equals is a rare but defining trait. I was extremely lucky to work for Ravi during my short tenure at Calix. He built a brotherhood among the team members not only in profession but on health aspect as well. Ravi has the natural ability to relate to people on a human level, while keeping himself and his teammates on task in an effort to satisfy any business objective. He has a keen sense of optimally utilizing the very limited resources available at Calix to maximum effect. His boundless positive energy has helped me personally to take a huge decision and get through some tough times during my tenure.”","Rama Krishna “Ravi has managed multiple technical tracks within Order 2 Fulfillment area covering a number of projects from time to time. He is technical savvy, keeps close tabs on tasks on a number of projects at the same time. He is a long timer with Symantec and knows the history of so many processes/programs @ Symantec. I wish him good luck!!”"]']### Assistant: The agent's job is to manage digital transformation and enterprise applications, and today they are reaching out to the user because they need assistance in implementing a new procurement system for their organization.
### Human: Agent: ['LaQueshia Marrilla', 'Experienced manager with over 21 years of in-depth billing, accounts receivables and payables, account reconciliation, management, loan analysis, system conversion and excellent customer service experience. Leader in team building, training and development, Consumer and Federal transportation regulations, problem solving, decision making and time management.', 'Director of Revenue Accounting', 'Daryl Flood Relocation, Inc', '[{"company":"Daryl Flood Relocation, Inc","company_id":"daryl-flood","industry":"Truck Transportation","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Daryl Flood Relocation, Inc","title":"Director of Revenue Accounting"},{"description":"● Coordinate and monitor workflow for a team of twelve consisting of a Domestic Account Supervisor, National Account Billing Specialist and Military Billing Specialists generating a combined revenue of $40.4 Million YTD on a planned revenue of $34.3 Million and an ROR of 5.5% on a plan of 2.8%● Develop, implement, and train on efficient billing processes enabling the billing team to bill an average of $1.1 Million weekly during peak season and $827,000 weekly in the off season● Forecast and manage department’s monthly revenue and expense to budget saving $242,000 in 2020 and $103,600 YTD● Troubleshoot contract billing issues and payment disputes with multiple auditors and corporate accounts● Manage open balances on Headquarters (UniGroup) AR● Assist in handling of excess billing when volume and Billing Specialist workloads increase● Contact National Account and private transferees regarding short pays and payment disputes● Forecast department’s monthly revenue and expenses● Assist with contract negotiation and price comparisons for RFP renewals and contract changes● Handled all personnel tasks for direct reports including, hiring, performance reviews, pay increases, and terminations","duration":"Apr 2015 Apr 2022 7 years 1 month","duration_short":"7 years 1 month","end_date":"Apr 2022","start_date":"Apr 2015","subtitle":"Daryl Flood Relocation & Logistics","title":"Domestic Account Billing Manager"},{"description":"● Supervised and managed a department of Billing Specialist in Dallas, TX and Houston, TX to ensure that all revenue and expense were recorded and invoiced to the customer within billing guidelines● Assisted billing staff in recording revenue and commissions during high volume periods● Monitored/worked aging report and reconciled any balances● Resolved escalations that direct reports were unable to resolve including disputes with parent company● Researched and cleared A/R discrepancies when notified by Credit and Collections Manager● Identified and addressed training opportunities and areas of improvement within the company as it pertained to billing and/or capturing revenue● Assisted Sales/Client Services in identifying contract issues related to billing● Created/maintained training material for departments under my supervision● Co-led the training of the inside and outside sales teams on Federal Consumer Regulations● Periodically audited work of direct reports to ensure revenues and expenses were recorded accurately● Monitored audit reports from various audit firms to determine why billing was being questioned and ensured responses were filed in timely manner","duration":"Jul 2012 Apr 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2015","start_date":"Jul 2012","subtitle":"Daryl Flood Relocation & Logistics","title":"Domestic Revenue Recognition Supervisor"}],"url":"https://www.linkedin.com/company/daryl-flood"},{"company":"Aerotek Staffing","company_id":"aerotek","location":"Arlington, TX","positions":[{"description":"● Reconciled home loans after a completed default action● Researched quotes and approved loan modifications to ensure fees were assessed properly to the homeowner, and reclassified misapplied funds● Assisted with post quality control ● Reconciled home loans after a completed default action● Researched quotes and approved loan modifications to ensure fees were assessed properly to the homeowner, and reclassified misapplied funds● Assisted with post quality control","duration":"Jan 2012 Jul 2012 7 months","duration_short":"7 months","end_date":"Jul 2012","start_date":"Jan 2012","subtitle":"Aerotek Staffing","title":"Loan Analyst"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"All Points Pioneer","company_id":"all-points-pioneer","location":"Arlington, TX","positions":[{"description":"● Assistant to President● Maintained driver and equipment qualifications● Processed Independent Contractor payroll weekly● Processed full cycle weekly check runs using QuickBooks● Contacted customer and national accounts on past due invoices● Resolved short pays, credit card disputes and customer billing inquiries● Maintained all local and interstate billing for relocation services● Processed of DOT paperwork and contracts according to State and Federal guidelines● Initiated, processed, and settled property liability claims● Negotiated contracts in effort to cut cost and lower office expenses (shipping, postage, copier maintenance)","duration":"Apr 2012 Jun 2012 3 months","duration_short":"3 months","end_date":"Jun 2012","start_date":"Apr 2012","subtitle":"All Points Pioneer","title":"Office Assistant"}],"url":"https://www.linkedin.com/company/all-points-pioneer"},{"company":"Suddath Relocation Systems","company_id":"suddath-relocation-systems","location":"Grand Prairie, TX","positions":[{"description":"● Processed Independent Contractor bi-weekly payroll based on various contract percentages and monthly sales commission checks for commissioned sales team ● Processed liability and property damage claims● Processed payments, resolved credit card disputes with card holder and financial institution● Investigated and resolved or cleared invoice short pays● Liaison between accounts and auditing companies● Audited, approved, and processed vendor invoices according to contract● Maintained communications with sister agencies and agent partners to ensure timely processing of billing and invoicing● Reconciled general ledger accounts, fixed assets, and expenses on monthly and quarterly basis● Assisted with on-going training and development for new and current employees on company policies, procedures, and consumer compliance regulations● Acted as point of contact for dispatch/operations department","duration":"Jun 2000 Feb 2012 11 years 9 months","duration_short":"11 years 9 months","end_date":"Feb 2012","start_date":"Jun 2000","subtitle":"Suddath Relocation Systems","title":"Assistant to Controller /Senior Accounting Payroll Administrator"}],"url":"https://www.linkedin.com/company/suddath-relocation-systems"},{"company":"All Points Pioneer- Allied Van Lines","company_id":null,"location":"","positions":[{"description":"Assistant to PresidentDriver and Equipment qualificationsContractor payrollAccounts Payable and ReceivableLocal and interstate billingScheduling of appointments for sales staffBack-up coordinator Assistant to PresidentDriver and Equipment qualificationsContractor payrollAccounts Payable and ReceivableLocal and interstate billingScheduling of appointments for sales staffBack-up coordinator","duration":"Mar 2010 May 2010 3 months","duration_short":"3 months","end_date":"May 2010","start_date":"Mar 2010","subtitle":"All Points Pioneer- Allied Van Lines","title":"Accounting/Administrative Manager"}],"url":""}]', '["Corey M. Meyers “LaQueshia is one of the smartest people I know. Her attention to detail is second to none. She\'s an amazing manager, trainer, and just does a fantastic job for her agency and for the company overall. Even with all those attributes, she reaches out to others to look for ways to improve processes and find the best solutions to any issues she might encounter.”","Chrys Quintanilla “Laqueshia is one of brightest and most professional manager I have ever encountered. She is experienced, diligent and knows the solution to every problem that arises. She leads and encourages by example and under her leadership, her team continues to grow and be one of the strongest and most loyal ever seen at this organization. ”"]'] User: ['Jake Winchell', "15+ years of sales, marketing, and customer service experience. B2C and B2B sales and management excellence. I've advised 2000+ business owners all over the country for strategic business growth and development support. This experience has helped me see through the eyes of the business owner as well as the consumers that they serve. I have my 10,000 hours and then some when it comes to business growth through strategic marketing and sales efforts. I'm constantly studying and developing new ideas and trends that impact the service and retail patterns of todays consumer.", 'Customer Focused Sales & Marketing Professional', 'Paschal Air, Plumbing & Electric', '[{"company":"Paschal Air, Plumbing & Electric","company_id":"paschalairplumbingelectric","industry":"Consumer Services","location":"Fayetteville, Arkansas, United States","positions":[{"description":"Develop strategic sales and marketing plans that promote customer satisfaction and company growth goals.Provide management and leadership expertise to deliver a top-notch customer experience.Implement and deliver brand initiatives in all marketing efforts.Support the Customer Service Department, Sales Department, and Marketing Department in daily activity and development. Develop strategic sales and marketing plans that promote customer satisfaction and company growth goals.Provide management and leadership expertise to deliver a top-notch customer experience.Implement and deliver brand initiatives in all marketing efforts.Support the Customer Service Department, Sales Department, and Marketing Department in daily activity and development.","duration":"Jan 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Paschal Air, Plumbing & Electric","title":"Director: Sales & Marketing"}],"url":"https://www.linkedin.com/company/paschalairplumbingelectric"},{"company":"ESA & Company","company_id":"esa-&-company","location":"Red Bank, New Jersey, United States","positions":[{"description":"ESA & Company is a group of marketing analysts focused on business growth and profitability. The firm works in over 70 cities nationwide, developing upwards of 3,000 campaigns annually.We analyze and evaluate your individual business and make recommendations on fully integrated marketing efforts with proven strategies that maximize your ROI. Specialties include large ticket retail, automotive, service sector, DTC, and medical. ESA & Company is a group of marketing analysts focused on business growth and profitability. The firm works in over 70 cities nationwide, developing upwards of 3,000 campaigns annually.We analyze and evaluate your individual business and make recommendations on fully integrated marketing efforts with proven strategies that maximize your ROI. Specialties include large ticket retail, automotive, service sector, DTC, and medical.","duration":"Sep 2015 Sep 2021 6 years 1 month","duration_short":"6 years 1 month","end_date":"Sep 2021","start_date":"Sep 2015","subtitle":"ESA & Company","title":"Business Strategy Consultant"}],"url":"https://www.linkedin.com/company/esa-&-company"},{"company":"KHBS/KHOG Hearst Television","company_id":"hearst-television","location":"Fayetteville, Arkansas Area","positions":[{"description":"Lead, motivate, and inspire local account executives to achieve personal and business goals on a daily basis. Create and execute unique marketing strategies to achieve sales goals on both Television and Digital platforms including new business directives. Manage/Forecast local revenue/expense budgets. Inventory and price position to accommodate maximum potential. Recruitment and ongoing training of account executives to always be on the cutting edge of media offerings for local direct, local agency, and regional agency clients. Maintain personal relationships with direct and agency clients to assist in their business growth potential.Wide Orbit, Media Sales, MATRIX, KANTAR, and SQAD knowledge.","duration":"Jul 2013 Aug 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2015","start_date":"Jul 2013","subtitle":"KHBS/KHOG Hearst Television","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/hearst-television"},{"company":"FOX 21 KQDS-DT","company_id":"fox-21-kqds-dt","location":null,"positions":[{"description":"Manage/Forecast local and national revenue/expense budgets. Inventory control and pricing expert. Lead, motivate, and inspire employees to higher levels for themselves and their clients. Evaluate and assess the day to day productivity of sales account executives. Sales promotion and development of non-traditional revenue sources, new media, and strategic planning. Community involvement and partnership relations with local business, committees, and non-profit organizations.National agency, local agency, and local business negotiations. OSI, Adconnections, VCI, and Marketron software knowledge.Pioneered the stations first mobile app and created unique marketing strategies to maximize revenue and view ability for clients and station.","duration":"Jul 2010 Jun 2013 3 years","duration_short":"3 years","end_date":"Jun 2013","start_date":"Jul 2010","subtitle":"FOX 21 KQDS-DT","title":"Local Sales Manager"},{"description":"Work directly with Local Business owners, local agencies, and national agencies to effectively market and brand their business via broadcast television and local digital solutions including desktop display and mobile. Manage a portfolio of 50+ accounts and continuously bring on new business to the station.","duration":"Jul 2006 Jul 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2010","start_date":"Jul 2006","subtitle":"FOX 21 KQDS-DT","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/fox-21-kqds-dt"},{"company":"Generation Systems Inc","company_id":null,"location":"St. Cloud, Minnesota Area","positions":[{"description":"Direct Sales company in which I recruited and trained direct sales strategies for a 3 state district driving sales and overall personnel to a higher level. Managed a sales staff of 28 independent contractors and recruited, trained, and coached facilities in MN, WI, and ND. Direct Sales company in which I recruited and trained direct sales strategies for a 3 state district driving sales and overall personnel to a higher level. Managed a sales staff of 28 independent contractors and recruited, trained, and coached facilities in MN, WI, and ND.","duration":"Aug 2003 Jul 2006 3 years","duration_short":"3 years","end_date":"Jul 2006","start_date":"Aug 2003","subtitle":"Generation Systems Inc","title":"Personnel Director / Recruiter"}],"url":""}]', '["Michael Pail “Jake was instrumental in crafting a marketing plan for us which helped grow our business revenue 20% year over year primarily through the use of targeted TV advertising. His knowledge of the subject matter was evident during our discussions and after finalizing the plan, we had no doubt we would see a noticeable lift. Time proved this to be very correct. He is a true expert in his field and I strongly recommend him!”","Ansel Olson “Local advertising is an ever-evolving landscape, where insights & thoughtful strategies can truly help businesses drive optimal ROI against the competition. Jake is the epitome of an ideal business partner. I\'ve had the pleasure of working shoulder-to-shoulder with Jake for several years. One common theme is Jake truly cares for our customers\' business and for our sales teams. I\'ve also had the privilege of seeing Jake elevate a client\'s annual sales from an average of $4MM/year to $140MM... Yes, you read that right. That\'s a 3400% increase year over year! Mind-blown. And if you stripped away all of his business acumen, Jake would still be one of the best & brightest people you could ever meet. Simply put, sky is the limit when working with Jake.”"]']### Assistant: The agent's job is to provide management and leadership expertise to deliver a top-notch customer experience, and today the agent is reaching out to the user because they need strategic sales and marketing support for business growth and development.
### Human: Agent: ['Ganesh Aklu', "I am a seasoned professional with team leadership and IT experience. With over 20 years of hands-on operational support, I have provided support for environments running high-availability Firewalls, Proxies, VPN's, Load Balancers, Cisco and Arista switches. Currently in my role as Network and Security engineer my responsibilities included 3rd level support of all checkpoint and FortiGate Firewalls, McAfee web gateways Proxies, Load-Balancers, SSL VPNs, LAN and operational oversight of vendor staff providing Level 1-2 support. I have managed numerous projects that involved building end to end firewalls infrastructure and vendor connectivity, along with fully operational branch offices. Colleagues describe me as a progressive, driven, down-to-earth, technical who can be relied on to offer superior solutions that deliver profitable results on time.", 'Firewall/Security Engineer at Lazard Asset Management', 'Lazard Asset Management', '[{"company":"Lazard Asset Management","company_id":"lazard-asset-management","industry":"Investment Management","location":"600 5th Avenue","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Lazard Asset Management","title":"Firewall/Security Engineer"}],"url":"https://www.linkedin.com/company/lazard-asset-management"},{"company":"Crédit Agricole CIB","company_id":"credit-agricole-cib","location":"NY","positions":[{"description":"","duration":"2004 Oct 2019 15 years","duration_short":"15 years","end_date":"Oct 2019","start_date":"2004","subtitle":"Crédit Agricole CIB","title":"Network Security Engineer"}],"url":"https://www.linkedin.com/company/credit-agricole-cib"}]', '["Marcos Escrobat “Ganesh is one of the best professionals I\'ve had the opportunity and pleasure to work with. Impressive level of knowledge and excellent team collaborator. Thank you for the teachings.”","Nicolas Alcaydé “Great professional. Absolute team-player. I always turned to Ganesh to have valuable network technical inputs. I wish we can work together again in the future. ”"]'] User: ['Laura Spanton-Wharton', 'Information Security Professional; focus: Third Party Security Compliance', 'Vice President, Third Party Assessment and Commitments Analyst at Wells Fargo', 'Wells Fargo', '[{"company":"Wells Fargo","company_id":"wellsfargo","industry":"Financial Services","location":"Work From Home","positions":[{"description":"","duration":"Jul 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"Wells Fargo","title":"Vice President, Lead Technology Business Services Consultant, Third Party Assessments"}],"url":"https://www.linkedin.com/company/wellsfargo"}]', '["Paul Field “Laura is a dynamic go getter that is always looking for ways to help clients improve their marketing campaigns. She also is very knowledgeable with words and knows how to get a punch out of a paragraph.”","Adrienne Cregar Jandler “I am delighted to recommend Laura Wharton; I have worked with her on numerous projects over several years and consider her to be an invaluable partner. Laura teams with Atlantic Learning Systems (the eLearning division of my firm, Atlantic Webworks) to provide instructional design services. In addition, she works closely with our clients to provide copywriting and editing services for their websites, email newsletters and a variety of other marketing communications pieces. Laura makes every project easy; she is thorough, fun to work with, and always completes her work on time - which helps us complete our work on time! We, and our clients, are very pleased with the high quality work Laura delivers. I highly recommend her!”"]']### Assistant: The agent's job is to provide 3rd level support for network and security systems, and today, the agent is reaching out to the user because they need to collaborate on ensuring third party security compliance for Wells Fargo.
### Human: Agent: ['Veronica Salazar', 'G&A Partners, one of the nation’s leading professional employer organizations (PEO), has been helping entrepreneurs grow their businesses, take better care of their employees and enjoy a higher quality of life for more than 20 years. By providing proven solutions and technology in the areas of human resources, employee benefits and payroll administration, G&A Partners alleviates the burden of tedious administrative tasks and allows business owners to focus their time, talent and energy on growing their companies. Headquartered in Houston, G&A Partners has offices throughout Texas, as well as in Arizona, California, Colorado, Illinois, Minnesota, Utah and Latin America.', 'Helping small business owners simplify and optimize the employee experience through strategic HR solutions', 'G&A Partners', '[{"company":"G&A Partners","company_id":"g&a-partners","industry":"Human Resources Services","location":"Houston, Texas Area","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Apr 2019","subtitle":"G&A Partners","title":"Business Advisor"}],"url":"https://www.linkedin.com/company/g&a-partners"},{"company":"HOUSTON ASSOCIATION OF HEALTH UNDERWRITERS INC","company_id":"houston-association-of-health-underwriters-inc","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jul 2021 Aug 2021 2 months","duration_short":"2 months","end_date":"Aug 2021","start_date":"Jul 2021","subtitle":"HOUSTON ASSOCIATION OF HEALTH UNDERWRITERS INC","title":"Board Member - Professional Development Chair"}],"url":"https://www.linkedin.com/company/houston-association-of-health-underwriters-inc"},{"company":"Insperity","company_id":"insperity","location":null,"positions":[{"description":"","duration":"Aug 2018 Apr 2019 9 months","duration_short":"9 months","end_date":"Apr 2019","start_date":"Aug 2018","subtitle":"Insperity","title":"Senior Performance Consultant"},{"description":"I am a Performance Consultant working directly with our sales force and leadership to equip Business Performance Advisors with the knowledge and skills they need to effectively communicate our full spectrum of business solutions to businesses in communities across the nation. I develop, deliver, and implement sales performance improvement training programs that have a direct impact on productivity, profitability and employee engagement. Insperity, a trusted advisor to America’s best businesses for more than 25 years, provides an array of human resources and business solutions designed to help improve business performance. Serving more than 100,000 businesses with over 2 million employees, Insperity’s mission is to help businesses succeed so communities prosper. We provide a wide range of business performance solutions, enabling business owners to be more systematic and strategic about the role people play in the success of a company. Whether you have five employees or 5,000, Insperity’s business solutions are tailored to helping you run your business more efficiently.","duration":"Nov 2009 Apr 2019 9 years 6 months","duration_short":"9 years 6 months","end_date":"Apr 2019","start_date":"Nov 2009","subtitle":"Insperity","title":"Performance Consultant"}],"url":"https://www.linkedin.com/company/insperity"},{"company":"Vision Source","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2008 less than a year","duration_short":"less than a year","end_date":"2008","start_date":"2008","subtitle":"Vision Source","title":"Admin"}],"url":""}]', '["Berkley Harmon III “Veronica was critical to my fast start with Insperity in 2015 and the attention to detail she displayed during my training has helped me move forward faster with Insperity. Thank you for all your help and for being a part of my introduction to the Professional Employer Organization Industry.”","Linda Matt “Veronica understands the important role people play in the success of any business. She is an experienced professional in performance management concepts and the Six Boxes method of performance thinking. She provides excellent coaching to new Business Performance Advisors to maximize their training and development so they experience success quickly with Insperity!”"]'] User: ['Lisa Sharum', 'High-energy and results-oriented HR leader. Proven record of effectively developing and implementing strategies to support business growth through focusing on employee engagement, retention and training. Strong business acumen and relationship-building skills with key executives and departments. A true HR business partner that is always thinking beyond the moment.', 'Global Director of HR Business Partners at InComm Payments', 'InComm Payments', '[{"company":"InComm Payments","company_id":"incommpayments","industry":"Financial Services","location":"Atlanta, Georgia","positions":[{"description":"","duration":"2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2017","subtitle":"InComm Payments","title":"Global Director of HR Business Partners"}],"url":"https://www.linkedin.com/company/incommpayments"},{"company":"NOVO Health Services","company_id":"novo-health-services","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2017 2017 less than a year","duration_short":"less than a year","end_date":"2017","start_date":"2017","subtitle":"NOVO Health Services","title":"Senior Human Resources Manager"}],"url":"https://www.linkedin.com/company/novo-health-services"},{"company":"Genuine Parts Company","company_id":"genuine-parts-company","location":null,"positions":[{"description":"As Director of Human Resources-Atlantic Division, I worked closely with the Atlantic Division VP and Corporate VP of HR in developing and implementing employee strategy for approximately 2,400 employees within eight distribution centers and 230 company-owned stores. I managed one Division Training Manager and eight HR Managers in the areas of employee relations, recruitment, retention, training and development, succession planning, and overall adherence to all federal and state employment practices.","duration":"2011 2017 6 years","duration_short":"6 years","end_date":"2017","start_date":"2011","subtitle":"Genuine Parts Company","title":"Division Director of Human Resources"},{"description":"As District Human Resources Manager I was responsible for managing the Human Resources function for two NAPA Distribution Centers and approximately 50 company-owned stores.","duration":"Jul 2005 Mar 2011 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2011","start_date":"Jul 2005","subtitle":"Genuine Parts Company","title":"District Human Resources Manager"}],"url":"https://www.linkedin.com/company/genuine-parts-company"}]', '["Tim Phagan “Lisa was a true dedicated HR professional in the years I worked with her. We had a couple high pressure situations where a number of employees would be affected and Lisa was a strong support in helping to do the right thing. She was always available to provide advice and assistance. I would recommend Lisa to anyone looking for an HR professional! ”","Dawn Anderson, JD, SCP SPHR, CLM “Lisa is a dedicated Human Resource professional. She partners well with the business leaders she serves. ”"]']### Assistant: The agent's job is to help small business owners simplify and optimize the employee experience through strategic HR solutions. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in supporting employee engagement and training strategies.
### Human: Agent: ['Joyce Jefferson', 'As an on-air radio and television personality, I bring my life to my listeners, making them think, feel, and often laugh at shared experiences. I love to entertain! As a Mom, a pet owner, and a divorcee, I am very relatable and thoroughly enjoy connecting with people on-air and online, through social media. DEMOS: https://soundcloud.com/joyce-jefferson', 'Classic Hits Host at Westwood One Radio Network', 'Westwood One', '[{"company":"Westwood One","company_id":"westwoodone","industry":"Broadcast Media","location":"Denver, Colorado","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Westwood One","title":"On Air - Classic Hits 8p-1a ET"}],"url":"https://www.linkedin.com/company/westwoodone"}]', '["Cindy Mallamo “I have known Joyce for 10 years. We both were owners of a KidsTown franchise at the same time. Joyce was very organized and meticulous in her center. We had to be since we were licensed by the State of Colorado. Joyce was flexible and willing to do anything to get the job done. I would highly recommend Joyce for any position she is applying for.”","Jim Hudson “Joyce is one of the best talents in the industry, clear voiced, very creative, and a great team player...I highly recommend her!!!”"]'] User: ['Jeremy Payne', 'Specialties: Sales, Internet Marketing, Management, Purchasing', 'Brand Director/National Accounts Manager', 'The Music People', '[{"company":"The Music People","company_id":"the-music-people-inc-","industry":"Music","location":null,"positions":[{"description":"","duration":"May 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"May 2015","subtitle":"The Music People","title":"OSS Brand Director/Nat Accts Manager"},{"description":"Management of TMP\'s On-Stage Stands sales force and marketing strategies.","duration":"May 2012 May 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2015","start_date":"May 2012","subtitle":"The Music People! Inc.","title":"On-Stage Stands Sales & Marketing Director"},{"description":"","duration":"May 2010 Jun 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2012","start_date":"May 2010","subtitle":"The Music People! Inc.","title":"VIP Accounts Manager"}],"url":"https://www.linkedin.com/company/the-music-people-inc-"},{"company":"NAMM","company_id":"namm","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"NAMM","title":"President- NAMMYP Board of Directors"},{"description":"","duration":"Jul 2019 Jul 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2021","start_date":"Jul 2019","subtitle":"NAMM","title":"Vice President- NAMMYP Board of Directors"},{"description":"","duration":"Jul 2017 Jul 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2019","start_date":"Jul 2017","subtitle":"NAMM","title":"Secretary - NAMMYP Board of Directors"},{"description":"","duration":"Jun 2015 Jul 2017 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2017","start_date":"Jun 2015","subtitle":"NAMM","title":"NAMM YP Board Member"}],"url":"https://www.linkedin.com/company/namm"},{"company":"Generations Music","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2006 May 2010 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 2010","start_date":"Mar 2006","subtitle":"Generations Music","title":"Store Manager"}],"url":""}]', '["LinkedIn User “Very professional, easy-going, always ready to go an extra mile for his customers. Highly recommend! A+++ Thanks Jeremy!”","Joshua Berger “Jeremy is a proactive and dynamic contributor who makes organizations that he is involved in better. He has the ability to raise the level of performance in any group that he is involved in. Jeremy approaches any situation with a positive attitude while bringing thoughtful resolutions to the topic. Throughout my dealings with Jeremy, he has always ensured that he is knowledgeable about the topics being discussed so that he can contribute to raising the level of the final product. I would highly recommend him for any position, as he naturally rises to the occasion when presented with something he is passionate about.”"]']### Assistant: The agent's job is to connect with professionals in the music industry to discuss potential collaboration opportunities. Today, the user is reaching out to the agent because they need assistance in promoting their brand and expanding their network within the industry.
### Human: Agent: ['Jim Toporski', 'A technically proficient, highly analytical senior information technology professional specializing in the electrical manufacturing sector, with extensive experience in program and project management, vendor relations, risk assessment, voice of customer (VOC) assessments, and change management. Excels at leading high-performance technology teams through multi-year, multimillion-dollar programs. Expert knowledge in enterprise business system implementation, configuration and execution. Promotes collaborative business decisions to expedite successful business outcomes. Proven success by effectively marrying business insights and technical skills.Program and Project management \| Agile \| Scrum \| Waterfall \| Staff Coaching \| Crisis Resolution \| Road mapping \| Systems Management \| Organizational Design \| Business Applications \| Budgeting \| Organizational Change Management', 'Digital Business and Information Technology Expertise \| Program Management \| Manufacturing \| Team Leader', 'Community Healthcare System', '[{"company":"Community Healthcare System","company_id":"community-healthcare-system","industry":"Hospital & Health Care","location":"Northwest, Indiana, United States","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Community Healthcare System","title":"Project Manager"}],"url":"https://www.linkedin.com/company/community-healthcare-system"},{"company":"Panduit","company_id":"panduit","location":null,"positions":[{"description":"• Established digital business organization. Analyzed overall business goals, optimized headcount and built out a team. Developed and implemented a Multilanguage website and ecommerce portal in addition to other digital integration structures for customers. • Developed and managed multimillion-dollar budget, maintaining budget vs. actual variance analysis (BVA), control thresholds while growing business solutions, ensuring flexibility to support the growth of the organization. • Established strategic roadmap supporting the digital business teams, presented and approved at the executive level. This digital initiative not only achieved corporate goals while transforming from a strategic initiative to a fully functioning business team.• Evaluated consulting firms to work with team to expedite projects, leveraging low cost development teams into Panduit which became the backbone for ecommerce and portal development initiatives. • Led continual effort to improve and hold company’s position as preferred supplier with distributor customers by monitoring customer feedback and working with their preferred scheduling. Created API’s that integrated with customer business systems and improved data accuracy scores with distributors. • Selected for lead role in company’s 80/20 effort to reduce costs and complexity. Reduced number of products on websites which reduced data management and translation costs by 80%. • Drove 50% year over year revenue growth from e-commerce site with projected growth to top $20M. • Decreased internal costs related to data syndication process. By finding a third party to manage the syndication we saved $50K annually and provided better service levels. • Defined quality and change control protocol by leveraging a tools and services that were incorporated in the deployment process, decreasing defects by 10%.","duration":"2016 2021 5 years","duration_short":"5 years","end_date":"2021","start_date":"2016","subtitle":"Panduit","title":"Digital Business Manager"},{"description":"• Established Configure Price Quote (CPQ) organization. Developed standard operating procedures, sourced and hired a new team to implement a CPQ tool for several product lines which refined and reduced the cost of support for customer parts configuration. • Leveraged external consulting for expertise needed to start discipline.• Developed and managed multimillion-dollar budget, maintaining BVA control thresholds while growing business solutions.• Evaluated several CPQ tools and interviewed several companies to ensure best tool choice for organization’s needs.• Increased revenue due to accurate costs established by new process.• Reduced quoting cycle time by days by expediting process for configured parts, leading to increased revenue.• Managed two-plus projects for implementation of first product line.• Facilitated change and risk management.","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Panduit","title":"IT Delivery Manager - CPQ Team"},{"description":"• Managed multiple large-scale projects.• Led global rollout of Order to Cash Oracle EBS to all international sites. • Managed Pacific Rim implementation on limited travel budget by working remotely on Asian work hours. • Implemented Oracle’s Demantra planning system to support sales and operations planning process.• Acted as project manager enhancements of the Oracle Warehouse Management System, including several discrete projects (ship date, kitting, and release rules). • Upgraded company’s product information management system (Informatica/Heiler). • Created all-new software/service order to cash process model by leveraging Oracle Enterprise Business System quotes, including service billing for first time in company’s history. • Managed VOC efforts and participated in design activities for new version of company website. • Created integration between internal systems and company’s leading distributor’s website. • Enabled customer-specific unit of measure and drop ship labeling. • Worked directly with users, formed and motivated working team, facilitated steering team meetings, drove testing, and tracked budget, risks, and issues.","duration":"2008 2014 6 years","duration_short":"6 years","end_date":"2014","start_date":"2008","subtitle":"Panduit","title":"Information Technology Delivery Manager"},{"description":"As the Order to Cash Manager my responsibilities included ongoing development and maintenance in the following areas of our Information Technology Applications department: Order Management (OM, Warehouse Management (WMS), Accounts Receivable (A/R), Pricing, EDI (All areas). Transitioned to Oracle from an IBM mainframe \\"home grown\\" CICS transaction based system.","duration":"1998 2008 10 years","duration_short":"10 years","end_date":"2008","start_date":"1998","subtitle":"Panduit","title":"IT Manager of Order to Cash and EDI"},{"description":"Worked as a developer on Global Order management, A/R, Electronic Data Interchange (EDI), Pricing and Sales/Marketing reporting systems","duration":"1986 1998 12 years","duration_short":"12 years","end_date":"1998","start_date":"1986","subtitle":"Panduit","title":"Application Developer"}],"url":"https://www.linkedin.com/company/panduit"}]', '["Alpha Daly Malcom “When it comes to managing projects and change management or meeting key project delivery timelines, we all prefer to work with someone with a positive disposition. We want that person to also be analytical enough to consider the thing that is not being said in the room. Jim is your ideal candidate. He has a great attitude, and he fills-in the gaps. He’s passionate, full of ideas, and brings a level of process discipline to keep personnel focused on the end goal to be achieved. His infectious energy becomes a force multiplier to drive any team to deliver well-organized plans, and better outcomes. Jim is a dedicated leader who cares about the finite details, he values his peers and will work diligently to help any organization deliver their business goals. That level of value in an organization is immeasurable, and I gladly recommend him.”","Timothy J. Houghton II “I worked with Jim during a CPQ implementation of the Integrated Network Zone offering. The CPQ platform and steps needed to execute in were new to me and my team. Jim made the process clear and as painless as possible. Ultimately we completed the project which lead to a tremendous time savings in part number setups as well as increased revenue. Thanks Jim!”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to manage projects and change management in the electrical manufacturing sector, and today the user is reaching out to the agent because they need assistance with IT strategy and data analysis for a healthcare services project.
### Human: Agent: ['Steve Jacobs-Johnson', 'Global IT Leader with 23+ yrs experience delivering breakthrough digital transformations to achieve business results within the consumer goods industry. Leadership experience delivering global managed services to R&D, Product Supply, and Sales with direct experience leading transformations in Product Lifecycle Management (PLM), i.e. Dassault’s Enovia; SFA/CRM solutions, ie salesforce,.com; and Quality Mgt Solutions (QMS/Veeva/SAPQM) with experience driving information security compliance as the Business Information Security Leader for our Innovation, Design, and Quality organization.', 'Sr. Director - Global IT and Shared Services for Research and Development (R&D) and Seamless Technical Community Leader for Family Care', 'Procter & Gamble', '[]', '["Jim Fortner “I have had the pleasure of working with Steve as part of my organization. We put Steve on one our most challenging projects in the company at the time. It involved a very complex business process transformation with a lot of software development/configuration and then adoption. This project was being reviewed by the most senior leaders of the company to ensure it did not go off track. Steve managed this exceptionally well. He managed to work the issues directly with the business and as such did not need to escalate to senior leadership. Steve earned the respect of the business as well as the IT function. He is a super professional!! I would hire him in any role.”","Jim Wall “I have worked with JJ for over a decade in a variety of roles that span traditional IT work as well as sales, logistics and operations. JJ has very strong Project Management skills and a practical \\"can do\\" attitiude that results in him delivering his committments on time. I believe his greatest strength is has an incredible ability to communicate very complex concepts and systems into simple and easy to understand pictures and ideas. This skill enables JJ to gain vertical organizational alignment across multiple functions. Finally, JJ is the type of business partner you seek when your project or business is in trouble. He is calm, focuses on problem resolution and has strong personal presence and a sense of humor that keeps teams moving towards solutions. If I was starting a company, JJ would be one of the first people I would hire!”"]'] User: ['Steve Jacobs-Johnson', 'Global IT Leader with 23+ yrs experience delivering breakthrough digital transformations to achieve business results within the consumer goods industry. Leadership experience delivering global managed services to R&D, Product Supply, and Sales with direct experience leading transformations in Product Lifecycle Management (PLM), i.e. Dassault’s Enovia; SFA/CRM solutions, ie salesforce,.com; and Quality Mgt Solutions (QMS/Veeva/SAPQM) with experience driving information security compliance as the Business Information Security Leader for our Innovation, Design, and Quality organization.', 'Sr. Director - Global IT and Shared Services for Research and Development (R&D) and Seamless Technical Community Leader for Family Care', 'Procter & Gamble', '[]', '["Jim Fortner “I have had the pleasure of working with Steve as part of my organization. We put Steve on one our most challenging projects in the company at the time. It involved a very complex business process transformation with a lot of software development/configuration and then adoption. This project was being reviewed by the most senior leaders of the company to ensure it did not go off track. Steve managed this exceptionally well. He managed to work the issues directly with the business and as such did not need to escalate to senior leadership. Steve earned the respect of the business as well as the IT function. He is a super professional!! I would hire him in any role.”","Jim Wall “I have worked with JJ for over a decade in a variety of roles that span traditional IT work as well as sales, logistics and operations. JJ has very strong Project Management skills and a practical \\"can do\\" attitiude that results in him delivering his committments on time. I believe his greatest strength is has an incredible ability to communicate very complex concepts and systems into simple and easy to understand pictures and ideas. This skill enables JJ to gain vertical organizational alignment across multiple functions. Finally, JJ is the type of business partner you seek when your project or business is in trouble. He is calm, focuses on problem resolution and has strong personal presence and a sense of humor that keeps teams moving towards solutions. If I was starting a company, JJ would be one of the first people I would hire!”"]']### Assistant: The agent's job is to identify potential candidates for a senior IT leadership role, and today the agent is reaching out to the user to schedule an interview and discuss their experience in delivering breakthrough digital transformations within the consumer goods industry.
### Human: Agent: ['Ronnie Balagula', 'Dedicated and goal-oriented Buyer, with experience identifying emerging trends and business opportunities. Highly adept and detail-oriented professional, fortified to negotiate with vendors, resolving any issues and ensuring deadlines are met.', 'Buyer at Rainbow Apparel Co', 'Rainbow Apparel Co', '[{"company":"Rainbow Apparel Co","company_id":"rainbow-apparel-co","industry":"Retail","location":"Greater New York City Area","positions":[{"description":"","duration":"Dec 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Rainbow Apparel Co","title":"Buyer"}],"url":"https://www.linkedin.com/company/rainbow-apparel-co"},{"company":"Famous Horse, Inc.","company_id":"famous-horse-inc.","location":null,"positions":[{"description":"• Managing over $25M in women’s apparel and accessories for a 30-store chain and .com• Developing and executing merchandise strategies and assortment plans• Analyzing sales performance and implementing strategies to ensure plans are achieved and articulated• Helping launch, curate and manage women’s specific sub-site, VIMvixen.com • Working with over 60 vendors, buying from lines and creating private label programs • Creating visual planograms in stores to focus on current trends • Traveling to Los Angeles monthly to meet with existing vendors and open new accounts","duration":"Aug 2017 Dec 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2018","start_date":"Aug 2017","subtitle":"Famous Horse, Inc.","title":"Senior Women’s Apparel and Accessories Buyer"},{"description":"• Grew men’s business by $3.4M or 11%, in one year • Negotiated with vendors to obtain the best prices, maintaining high margins for profitability• Worked with vendors to create and introduce new product based on trends and customer demand • Analyzed weekly sales and created budges and buy plans for over 600K units of inventory• Developed private label programs for basic replenishment, as well as fashion items• Worked with store managers to analyze trends based on store-specific needs","duration":"Jan 2016 Aug 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2017","start_date":"Jan 2016","subtitle":"Famous Horse, Inc.","title":"Senior Men’s Apparel Buyer"}],"url":"https://www.linkedin.com/company/famous-horse-inc."},{"company":"David Z.","company_id":"david-z.","location":null,"positions":[{"description":"• Manage over $20M in branded business across six store locations. • Grew store’s top five brands by over 20% in a two year period:- Vans, Converse, New Balance, Timberland, Adidas • Develop vendor partnerships and manage over $100K in co-op initiatives.• Prepare sales budgets and plan buys quarterly and annually.• Oversee incoming inventory including tracking product deliveries to store network.• Participate in all trend markets, including trade shows, showroom and office visits. - FFANY, Project, Agenda, Liberty, MR, Capsule, Chicago Collective, Coterie• Analyze global seasonal fashion trends to maximize selling opportunities.• Spend one day a week on site analyzing customer base and trends; catering to 70% European clientele.","duration":"Jun 2012 Jan 2016 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2016","start_date":"Jun 2012","subtitle":"David Z.","title":"Senior Footwear Buyer"},{"description":"• Managed flagship location with retail revenue in excess of $7M annually.• Increased sales volume by 10% annually.• Trained store personnel to exceed customer service satisfaction goals.• Enhanced visual appearance of store, keeping floor displays and fixtures organized, and maintained creative, attractive window displays. • Created all daily schedules for staff of over 20 employees.• Assembled daily and weekly store sales and activity reports.","duration":"Feb 2008 Jun 2012 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jun 2012","start_date":"Feb 2008","subtitle":"David Z","title":"Store Manager"}],"url":"https://www.linkedin.com/company/david-z."}]', '["Theresa Mastrianni “Ronnie is a strong student. He was able to do well in school and work at the same time. He is a talented young man.”","Anna Geller, MBA “Ronnie is a very impressive young man who is hard working, diligent and creative. He has always shined in class and has proven to be a bright student and a caring classmate. Ronnie has a bright future ahead of him!”"]'] User: ['Bonnie Ladd', 'Over 15 years of successful Retail Management with a proven track record in increasing profitability and generating sales. On going experience in all aspects of financial, marketing, sales and recruiting.Specialties: Team building, meeting and exceeding profit and budget goals, expanding customer base.', 'Boutique Stylist', 'Lafayette 148 New York', '[{"company":"Lafayette 148 New York","company_id":"lafayette-148-new-york","industry":"Apparel & Fashion","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Lafayette 148 New York","title":"Boutique Stylist"}],"url":"https://www.linkedin.com/company/lafayette-148-new-york"},{"company":"Saks Fifth Avenue","company_id":"saksfifthave","location":null,"positions":[{"description":"","duration":"Feb 2020 Sep 2020 8 months","duration_short":"8 months","end_date":"Sep 2020","start_date":"Feb 2020","subtitle":"Saks Fifth Avenue","title":"Client Development Manager, Saks Fifth Avenue Atlanta"},{"description":"","duration":"Jun 2017 Jan 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2020","start_date":"Jun 2017","subtitle":"Saks Fifth Avenue","title":"DM, Men\'s Clothing & Shoes"},{"description":"","duration":"Aug 2014 Jun 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2017","start_date":"Aug 2014","subtitle":"Saks Fifth Avenue","title":"DM, Modern Collections, Private Brands, Outwear, Evening & Day Dresses, Lingerie"},{"description":"","duration":"Aug 2015 Jun 2016 11 months","duration_short":"11 months","end_date":"Jun 2016","start_date":"Aug 2015","subtitle":"Saks Fifth Avenue","title":"Division Manager, Modern Collections, Private Brands & Outer Wear"},{"description":"","duration":"Jul 2013 Sep 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2014","start_date":"Jul 2013","subtitle":"Saks Fifth Avenue","title":"Division Manager, St John, Evening / Day Dresses & Intimates"},{"description":"","duration":"Mar 2011 Jul 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2013","start_date":"Mar 2011","subtitle":"Saks Fifth Avenue","title":"Divison Manager , The Men\'s store"},{"description":"","duration":"Jul 2009 Feb 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2011","start_date":"Jul 2009","subtitle":"Saks Fifth Avenue","title":"Men\'s Clothing & Furnishings DM"}],"url":"https://www.linkedin.com/company/saksfifthave"},{"company":"Mark Shale","company_id":"mark-shale","location":null,"positions":[{"description":"","duration":"1988 May 2009 21 years","duration_short":"21 years","end_date":"May 2009","start_date":"1988","subtitle":"Mark Shale","title":"General Manager"},{"description":"","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"Mark Shale","title":"Divison Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["“Bonnie is one of the most amazing people I have ever known. She successfully handled, with grace and skill, virtually every situation that a manager could encounter during her tenure with Mark Shale. (That includes managing a new store opening, dealing with a major flood, maintaining sales during three major remodeling projects and hiring and nurturing some of our top performing sales consultants and managers.) There is seemingly no problem that Bonnie cannot overcome, and her ability to maintain the highest standards of service and morale in the people who work with her on a day-in and day-out basis cannot be matched. I cannot recommend her highly enough---she is exceptional.”","“I\'ve worked with Bonnie for over 20 years, and I can say she is one of the best managers I have ever seen. She always has her pulse on the business, as well as managing her staff. It was always a pleasure traveling to Atlanta to work with Bonnie. She has fantastic leadership qualities, which translated to her business in Atlanta. One of her best strengths was the development of a strong selling staff. Our Atlanta staff has not only great sellers, but an extremely fashionable sense about them. This is all part of her leadership, and taste level qualities. She is also a terrific person, and a pleasure to be around. Bonnie would be a great asset to anyone\'s business.”"]']### Assistant: The agent's job is to manage and negotiate with vendors, identifying emerging trends and business opportunities, while the user is reaching out to the agent because they need assistance in expanding their customer base and increasing profitability in the retail industry.
### Human: Agent: ['Pavan K Venkatrao, MBA', 'Overview An accomplished Automation leader with extensive management experience. I am passionate about building great teams, executing Go To Market strategies to accelerate revenues, enabling customer facing teams to excel, and leveraging technology to facilitate better experience for customers. I specialize in strategy consulting, customer success, technology adoption and value based delivery to design high-performance solutions and address end-to-end business opportunities in the areas of RPA, AI, and Machine learning. Experience: Over 17+ years of real world experience working for unicorn startups as well as global consulting organizations steering and accelerating digital transformation engagements for Fortune 500 companies. Educational Qualification : MBA, Bachelors in Engineering', 'Senior Customer Success Leader - Healthcare', 'UiPath', '[{"company":"UiPath","company_id":"uipath","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"- Customer Success leader responsible for managing global and strategic accounts in US- Leverage thought leadership in Customer Success Strategy and act as a trusted advisor to client to help them realize business benefits through platform adoption- Help define the vision for the next generation of customer success strategies such as customer value reviews, rollout strategy, success planning and value engineering- Lead multiple client engagements maintaining responsibility for CoE leadership, strategy development, implementation, training, and adoption- Mentor and coach CSMs on my team, while providing growth opportunities through various initiatives internally and externally.","duration":"Oct 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Oct 2018","subtitle":"UiPath","title":"Senior Customer Success Leader - Strategic Accounts"}],"url":"https://www.linkedin.com/company/uipath"},{"company":"WorkFusion","company_id":"workfusion","location":"Greater Atlanta Area","positions":[{"description":"Lead the customer success and strategy team to help Citibank transform critical business functions such as AML, Supply chain and Treasury through use of intelligent process automation & machine learning. Evangelized RPA concepts and ensured that client\'s automation strategy is successful and business value and real ROI is achieved. Lead the customer success and strategy team to help Citibank transform critical business functions such as AML, Supply chain and Treasury through use of intelligent process automation & machine learning. Evangelized RPA concepts and ensured that client\'s automation strategy is successful and business value and real ROI is achieved.","duration":"Feb 2018 Sep 2018 8 months","duration_short":"8 months","end_date":"Sep 2018","start_date":"Feb 2018","subtitle":"WorkFusion","title":"Senior Manager - Customer Success"}],"url":"https://www.linkedin.com/company/workfusion"},{"company":"Anthem, Inc.","company_id":"antheminc","location":"Norfolk, Virginia Area","positions":[{"description":"Lead a multi skilled team in Transforming legacy claims processing systems, customer service engagement and improving cost of care through Pega Smart claims engine, Intelligent Automation and workflow optimization Lead a multi skilled team in Transforming legacy claims processing systems, customer service engagement and improving cost of care through Pega Smart claims engine, Intelligent Automation and workflow optimization","duration":"Jun 2014 Feb 2018 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2018","start_date":"Jun 2014","subtitle":"Anthem, Inc.","title":"Senior Engagement Manager (Cognizant)"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"CareFirst BlueCross BlueShield","company_id":"carefirst-bluecross-blueshield","location":"Baltimore, Maryland Area","positions":[{"description":"Modernization of Benefits enrollment and wellness platform using Pega Modernization of Benefits enrollment and wellness platform using Pega","duration":"May 2012 Jun 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2014","start_date":"May 2012","subtitle":"CareFirst BlueCross BlueShield","title":"Lead Business Architect (Infosys)"}],"url":"https://www.linkedin.com/company/carefirst-bluecross-blueshield"},{"company":"Express Scripts","company_id":"express-scripts","location":"New Jersey","positions":[{"description":"Digital Transformation project for Pharmacy Order Management BU Digital Transformation project for Pharmacy Order Management BU","duration":"May 2011 May 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2012","start_date":"May 2011","subtitle":"Express Scripts","title":"Lead Business Architect (Cognizant)"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"TD","company_id":"td","location":"Toronto, Canada Area","positions":[{"description":"Process consulting & Implementation of a Pega based BPM solution to automate the existing Mortgage lending process Process consulting & Implementation of a Pega based BPM solution to automate the existing Mortgage lending process","duration":"Jan 2009 Apr 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2011","start_date":"Jan 2009","subtitle":"TD","title":"Senior Business Architect (Cognizant)"}],"url":"https://www.linkedin.com/company/td"},{"company":"Sky","company_id":"sky","location":"Edinburgh, United Kingdom","positions":[{"description":"Lead the business consulting efforts for building out a bespoke Customer Experience Management platform for the commercial customers Lead the business consulting efforts for building out a bespoke Customer Experience Management platform for the commercial customers","duration":"Jun 2007 Dec 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2008","start_date":"Jun 2007","subtitle":"Sky","title":"Business Analyst -CRM (Cognizant)"}],"url":"https://www.linkedin.com/company/sky"},{"company":"Toyota Kirloskar Motor","company_id":"toyota-kirloskar-motor","location":"","positions":[{"description":"Supply Chain Management Supply Chain Management","duration":"Jun 2003 Apr 2005 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2005","start_date":"Jun 2003","subtitle":"Toyota Kirloskar Motor","title":"Officer"}],"url":"https://www.linkedin.com/company/toyota-kirloskar-motor"}]', '["Pranab Kishore Panda “Pavan and I met in a Health care engagement and we worked together for a year in NJ location. I also worked with him when he was in Banaglore as well. A fantastic professional and a ready to mingle person what Pavan is. Great spirit at work place and also nice human being personally. Good luck Pavan.”","Arthy Rajarathinam “Pavan is an outstanding Business Architect.I had the privilege working with him on Medco Pega Implementation project.Pavan is very bright, adaptable and hard working Architect, he has an outstanding ability to understand the business requirements in detail and documenting them clearly and precisely. I believe he is just a great addition to any team.”"]'] User: ['Taylor Norton', 'My name is Taylor Norton, I am a General Sales Manager with Sam Leman Automotive Group. Toyota Certified, GM certified, 8+ Years Chrysler certified as well as Mitsubishi Motors Certified. 15 years of automotive dealership experience.', 'General Sales Manager at Sam Leman Automotive', 'Sam Leman Toyota of Bloomington', '[{"company":"Sam Leman Toyota of Bloomington","company_id":null,"location":"Bloomington, Illinois, United States","positions":[{"description":"","duration":"2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2019","subtitle":"Sam Leman Toyota of Bloomington","title":"General Sales Manager"}],"url":""},{"company":"Highway Chevrolet Buick GMC","company_id":"highway-chevrolet-buick-gmc","location":"Elpaso, IL","positions":[{"description":"","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"Highway Chevrolet Buick GMC","title":"General Sales Manager"}],"url":"https://www.linkedin.com/company/highway-chevrolet-buick-gmc"},{"company":"Douglas Dodge","company_id":"douglas-dodge","location":null,"positions":[{"description":"Overseeing of operations, vehicle purchasing, business management, profit control, vehicle reconditioning, and employee management.","duration":"Oct 2013 Jun 2019 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2019","start_date":"Oct 2013","subtitle":"Douglas Dodge","title":"Sales Manager"},{"description":"","duration":"Jun 2011 Oct 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2013","start_date":"Jun 2011","subtitle":"Douglas Dodge","title":"National/Local Sales/Leasing Associate-Internet Sales"}],"url":"https://www.linkedin.com/company/douglas-dodge"},{"company":"O\'Brien Mitsubishi of Normal","company_id":"o%27brien-mitsubishi-of-normal","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"","duration":"Mar 2009 Jun 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2012","start_date":"Mar 2009","subtitle":"O\'Brien Mitsubishi of Normal","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/o%27brien-mitsubishi-of-normal"}]', '["Rick Waldschmidt “Taylor is a motivated and caring sales associate who exemplifies professionalism in all his business activities. Taylor is also courteous and caring with everyone he comes in contact with. I personally recommend Taylor Norton if you need help finding the right vehicle you need or want.”","Bill Norton “Polite, knowledgeable, sales associate willing to go the extra mile for your automotive wants and needs.”"]']### Assistant: The agent's job is to provide customer success strategies and act as a trusted advisor to clients in order to help them realize business benefits through platform adoption, and today, the agent is reaching out to the user to discuss potential opportunities for implementing intelligent process automation and machine learning in the automotive dealership industry.
### Human: Agent: ['Amanda Wrenn Easley', 'Organized and efficient Manufacturing Professional with over 13 years experience. I thrive when I’m able to utilize my problem solving skills, project management experience, and inquisitive nature/attention to detail on the job. I bring those same skills to my other passions where I’m able to explore new cities, take on challenging recipes, tackle adventures with my not so little one, and discover unique finds while thrifting. My employers describe me as both passionate, driven, precise, and focused and I’m honored to receive such descriptors!', 'Supply Planner at Guardian', 'Guardian', '[{"company":"Guardian","company_id":"guardian-fall","industry":"Industrial Machinery Manufacturing","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jul 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Guardian","title":"Supply Planner"}],"url":"https://www.linkedin.com/company/guardian-fall"},{"company":"FMC Corporation","company_id":"fmc-corporation","location":null,"positions":[{"description":"","duration":"Jul 2017 Jul 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2021","start_date":"Jul 2017","subtitle":"FMC Corporation","title":"Manufacturing Coordinator"},{"description":"","duration":"Jun 2016 Jul 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2017","start_date":"Jun 2016","subtitle":"FMC Corporation","title":"Supply Chain Specialist"},{"description":"","duration":"Mar 2014 Jun 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2016","start_date":"Mar 2014","subtitle":"FMC Corporation","title":"Tolling Specialist"}],"url":"https://www.linkedin.com/company/fmc-corporation"},{"company":"Target","company_id":"target","location":"Cherry Hill, New Jersey, United States","positions":[{"description":"","duration":"Jun 2010 Mar 2014 3 years 10 months","duration_short":"3 years 10 months","end_date":"Mar 2014","start_date":"Jun 2010","subtitle":"Target","title":"Senior Team Lead/Executive Team Leader"}],"url":"https://www.linkedin.com/company/target"},{"company":"First Quality","company_id":"first-quality","location":"King of Prussia, Pennsylvania, United States","positions":[{"description":"","duration":"Aug 2005 Jan 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2008","start_date":"Aug 2005","subtitle":"First Quality","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/first-quality"}]', '["Andrew Miller “I had the pleasure of working with Amanda for five years at FMC in the North America Tolling Group. I was particularly impressed by her ability to create flexible plans to meet changing product demand. Her ability to manage multiple priorities coupled with her problem-solving skills make Amanda a great asset to any organization. ”","John J. Eaddy, CLTD “I\'ve worked with Amanda for more than 15yrs and she has the mindset and confidence to tackle any projects that\'s put in front of her. She also can easily adapt to last minute request/projections without hesitation. She is truly a team player and goes above and beyond to get the job done. ”"]'] User: ['Lisa Lutz', 'As the Clinical and Business Development Project Manager I was responsible for day-to-day office operations for our department, data collection and management, data reporting, document and presentation design, web site administration, audio/video editing and production, event planning and promotion, project coordination, systems integration and served as an Executive Administrative Assistant to C-suite executives that spanned from Chief Administrative to Chief Clinical Operations Officers.', 'Senior Project Manager at My Health Connection, Inc.', 'My Health Connection, Inc.', '[{"company":"My Health Connection, Inc.","company_id":null,"location":"Irvine, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"My Health Connection, Inc.","title":"Senior Business Project Manager"}],"url":""},{"company":"Kindred at Home","company_id":"kindred-at-home","location":"Greater Atlanta Area","positions":[{"description":"Performed complex and confidential support functions to ensure smooth flow of operations support. Coordinated the administration of projects and prepared resource/time/cost estimates. Analyzed operational data, prepared reports and communicated analysis to management team. Prepared Home Health pipeline, coordinated the pipeline process, and supported the field Home Health launch process. Provided training and support to Home Health team members and other areas as assigned. Coordinated all training/meeting arrangements. Designed correspondence and presentation materials using Word/PPT/Visio software. Worked with minimal supervision.","duration":"May 2008 Jun 2020 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jun 2020","start_date":"May 2008","subtitle":"Kindred at Home","title":"Project Manager, Clinical & Business Development"}],"url":"https://www.linkedin.com/company/kindred-at-home"},{"company":"Kindred at Home","company_id":"kindred-at-home","location":null,"positions":[{"description":"Managed and oversaw clerical personnel and data processing operations related to outcome collections for our Specialty Programs after discharge from our services, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 2005 Jan 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2008","start_date":"Jan 2005","subtitle":"Kindred at Home","title":"Manager - Center for Outcomes Measurement"},{"description":"Managed and oversaw branch clerical personnel and functions in accounting, payroll, billing, accounts payable/receivables, supplies, human resources, and data processing operations, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 1997 Jan 2005 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2005","start_date":"Jan 1997","subtitle":"Kindred at Home","title":"Office Manager"},{"description":"Responsible for a variety of clerical duties that supported productivity, efficiency and meeting critical deadlines for the Pinellas County Home Health Agency Director. Created marketing tools/brochures on a desktop publisher resulting in decreased expense and increased market visibility. Human Resource liaison between the Hospital and the off-site home care agency. Reconfigured office systems/processes to comply with standards of practice. Coordinated office relocation in 1997.","duration":"Jan 1995 Jan 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1997","start_date":"Jan 1995","subtitle":"Kindred at Home","title":"Administrative Assistant"},{"description":"Responsible for all data entry required, ensured clinical notes were turned in and completed in a timely manner. Crosschecked all billing to meet Medicare compliance. Managed all tracking functions, compliance, and data entry of personnel files. Met deadlines with tight turnaround times that required a high degree of accuracy and productivity.","duration":"May 1993 Jan 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 1995","start_date":"May 1993","subtitle":"Kindred at Home","title":"Payroll, Billing and Personnel Clerk"}],"url":"https://www.linkedin.com/company/kindred-at-home"}]', '["Derek Nordman ““Unequivocally dependable” is the phrase that comes to mind when I think about Lisa. I’ve had the pleasure of working with Lisa for nearly 16 years, during which Lisa led our clinical product line project management. Above all, I was impressed with Lisa’s ability to manage multiple priorities, work within a team or individually, as well as always delivering more than expected. And, of course, her flexibility. Lisa would be a true asset for any position requiring organization and execution and comes with my heartfelt recommendation.”","Jennifer Ellis “Lisa is a trustworthy, highly organized, dependable self-starter who works well in both independent and team environments. Lisa positively leverages her talents to identify individual and teams needs, she then collaborates to routinely uncover and collectively optimize resources in order to reach shared goals. Lisa readily anticipates business needs, she routinely facilitates timely accomplishment of project milestones, fosters seamless interface of pivotal processes and effectively supports interdepartmental execution to achieve key performance indicators. Lisa can work independently and is able to follow through to ensure the job gets done. She is flexible and willing to work on any project that is assigned to her. Lisa is quick to volunteer to assist others and regularly contributes to improve areas of company operations as well. Lisa is a tremendous asset to any organization and it is my privilege to endorse her with my highest recommendation. ”"]']### Assistant: The agent's job is to coordinate project logistics and manage multiple priorities in a manufacturing setting. Today, the agent is reaching out to the user because they need assistance in data reporting and analysis for a project at their company.
### Human: Agent: ['Brian Miller', 'Real Estate executive with over 20 years experience in operations and development of multifamily and student housing assets.', 'President at Kathan Advisors', 'Kathan Advisors', '[{"company":"Kathan Advisors","company_id":"kathan-advisors","industry":"Leasing Real Estate","location":"Greater Atlanta Area","positions":[{"description":"Kathan Advisors is a real estate consulting firm focused on providing development and project sourcing services to the multifamily, student housing, mixed-use, medical office, and senior housing industries. Our services ensure our clients have a healthy pipeline of vetted, lucrative development projects for years to come. Our team has successfully developed over $1 billion in real estate assets over the last twenty years. We believe that securing our client\'s success is the key to ours. Kathan Advisors has extensive experience in the entire real estate development process. In addition to our in-house team, Kathan Advisors will leverage its existing well-established industry relationships to serve our clients. Cultivated over the last 20 years, our team has built a solid network of investors, brokers, landowners, developers, operators, engineers, and architects. These relationships allow Kathan Advisors to exponentially expand our expertise and search for potential projects and markets beyond our already robust internal capabilities.","duration":"Feb 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Kathan Advisors","title":"President"}],"url":"https://www.linkedin.com/company/kathan-advisors"},{"company":"Front Street Partners","company_id":null,"location":"","positions":[{"description":"As Executive Vice President, I am responsible for all oversight of all functions of project development such as; acquisition, deal sourcing, financial reporting, entitlements, permitting, design, construction management, and property management. As Executive Vice President, I am responsible for all oversight of all functions of project development such as; acquisition, deal sourcing, financial reporting, entitlements, permitting, design, construction management, and property management.","duration":"Jan 2019 Feb 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2020","start_date":"Jan 2019","subtitle":"Front Street Partners","title":"Executive Vice President"}],"url":""},{"company":"Haven Campus Communities","company_id":"haven-campus-communities","location":"Greater Atlanta Area","positions":[{"description":"As Executive Vice President for Haven Campus Communities, I am responsible for overseeing all operating aspects of Haven’s assets, oversight of property management activities and new development projects. As Executive Vice President for Haven Campus Communities, I am responsible for overseeing all operating aspects of Haven’s assets, oversight of property management activities and new development projects.","duration":"Aug 2013 Jan 2019 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2019","start_date":"Aug 2013","subtitle":"Haven Campus Communities","title":"Executive Vice President"}],"url":"https://www.linkedin.com/company/haven-campus-communities"},{"company":"Ambling Management Company","company_id":"ambling-management-company","location":null,"positions":[{"description":"As Vice President of Business Development I am responsible for new project development coordination, developing new business opportunities & acquisitions, and creating strategic business partnerships for Ambling Management Company and Ambling Student Housing.","duration":"Mar 2008 Aug 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2013","start_date":"Mar 2008","subtitle":"Ambling Management Company","title":"Vice President - Business Development"},{"description":"Oversight of national accounts services for Ambling Management Company and Ambling Student Housing.","duration":"Jan 2004 Mar 2008 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2008","start_date":"Jan 2004","subtitle":"Ambling Management Company","title":"Director of National Accounts"}],"url":"https://www.linkedin.com/company/ambling-management-company"},{"company":"Park Management","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Jan 2004 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2004","start_date":"Jan 2000","subtitle":"Park Management","title":"Director of Special Projects"}],"url":""}]', '["Mike LeBlanc “Brian is a detailed oriented leader and has been a pleasure to work with over the last 2 years. His knowledge about operations and property management in this industry is 2nd to none. In my opinion, any organization would be upgraded with Brian onboard.”","Pat Criste “I\'ve found Brian to be a detailed oriented professional who is commited to bringing value to his employer at every level. He believes in business partnerships and is a pleasure to work with from the supplier perspective.”","Jonathan Ray “I would like to take an opportunity to offer a formal recommendation for Brian Miller. As the Director of National Purchasing, Brian has continually provided the support and assistance needed to properly and effectively manage the Ambling Management Vending Portfolio. It has been a pleasure working with Brian over the years and I am confident that you will agree as you begin working with him. Thank you very much Brian for all of your continued support, we truly appreciate it.”","Larry Gingold “I have worked with Brian Miller since early 2003 and am honored to have been asked to recommend him. I have had the opportunity to observe his management skills on numberous occassions and have seen first hand his ability to manage difficult situations. From dealing with prospective clients to handling employees he has the respect that is never handed out but earned by his peers. He was elected President of the Mississippi Multifamily Counsel which holds a one year term. He did such a wonderful job in running the organization, increasing property management and business membership into the association that he was asked to repeat the position of President, which he accepted. That alone should tell you how much he is respected in the multifamily industry. Some may think his demeanor may be interpeted as shynees, but I can assure you that there is a core strength in Brian that most people would wish they had in all employess. I highly recommend Brain Miller a person, for his record of achievement, and as a business associate. Sincerely, Larry Gingold ProCollect, Inc.”","Zach Beck “Brian is talented in understanding and performing the neccessary diligence on a project before presenting to his organization, even if it involves rolling up his sleeves. He holds his clients work to the same level he sets for himself and is extreemly knowledgable in many areas of propety management giving him the overall approach that is needed to be successful in every aspect of the business. He adds value to to every project he touches and is a pleasure to work with.”"]'] User: ['Todd Anderson, LEED GA', 'Driven, results-oriented professional experienced in the strategic management of commercial real estate assets. Demonstrated ability to conceptualize pragmatic solutions to achieve optimal fiscal and operational outcomes. Proven success driving revenue while minimizing operating expenses across a diverse property portfolio. Strong skills communicating with senior leadership, building owners and tenants while collaborating with cross-functional teams to reach established goals.', 'Property Manager at Moore & Associates, Inc.', 'Moore & Associates, Inc.', '[{"company":"Moore & Associates, Inc.","company_id":"moore-associates-inc","industry":"Real Estate","location":"United States","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Moore & Associates, Inc.","title":"Property Manager"}],"url":"https://www.linkedin.com/company/moore-associates-inc"},{"company":"JBG SMITH (Formerly Vornado/Charles E. Smith)","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"* Earned a promotion to Senior Property Manager in 2016.* Directed the daily operation of five third-party and wholly-owned commercial office and retail properties totaling 1.6 million square feet.* Initiated and managed a $150,000 garage controls upgrade project and a $1.8 million renovation of a three-level parking garage.* Created and maintained multi-million dollar annual budgets and quarterly reforecasts.* Developed and submitted monthly reports detailing building activity, tenant A/R status, and explanations for account variances of 5% and $10,000.* Managed all phases of construction for tenant build-outs totaling 97,000 square feet across five properties.* Minimized vacancy losses by contributing in the execution of leasing initiatives and strategies.* Oversaw administrative staff, vendors, and engineering teams to ensure streamlined property operations.* Presented with The Outstanding Building of the Year (TOBY®) Award for 1100 4th Street, SW, winning the 2015 Local category and the 2016 Regional category.","duration":"May 2013 Jun 2018 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jun 2018","start_date":"May 2013","subtitle":"JBG SMITH (Formerly Vornado/Charles E. Smith)","title":"Senior Real Estate Manager, LEED GA"}],"url":""},{"company":"Akridge","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"* Facilitated the acquisition of a Platinum LEED-EBOM v. 2009 for the Service Employees International Union headquarters at 1800 Massachusetts Avenue by spearheading the certification process.* Initiated and managed a $500,000 elevator modification project and a $1.4 million renovation of a three-level parking garage.* Evaluated budget, revenue, operating expenses, and reforecasts in quarterly meetings with the Chief Financial Officer.* Compiled monthly property reports, annual budgets, quarterly reforecasts, and monthly billing.* Maintained ongoing communication with building ownership and office and retail tenant representatives.* Won the 2011 Akridge Team of the Year Award for best managed property at 1800 Massachusetts Avenue, NW.","duration":"Oct 2007 May 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"May 2013","start_date":"Oct 2007","subtitle":"Akridge","title":"Property Manager"}],"url":""},{"company":"ING Clarion","company_id":"ing-clarion","location":"Washington D.C. Metro Area","positions":[{"description":"* Supported Senior Property Manager in daily administrative functions, invoicing and event coordination.* Maintained up-to-date knowledge of project activities by attending construction meetings; conducted weekly client calls to communicate project status updates.* Leveraged HTML skills to incorporate new content on client websites.","duration":"Dec 2006 Oct 2007 11 months","duration_short":"11 months","end_date":"Oct 2007","start_date":"Dec 2006","subtitle":"ING Clarion","title":"Property Management Administrator"}],"url":"https://www.linkedin.com/company/ing-clarion"},{"company":"CDG Solutions","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"CDG Solutions","title":"Interactive Project Manager"}],"url":""},{"company":"World Wildlife Fund US","company_id":"world-wildlife-fund-us","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"World Wildlife Fund US","title":"Media Relations"}],"url":"https://www.linkedin.com/company/world-wildlife-fund-us"},{"company":"IXL, Incorporated","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"IXL, Incorporated","title":"Project Manager"}],"url":""}]', '["“Todd is a kind and accepting person whose leadership skills are present every day. As I entered the commercial real estate industry, Todd was one of the faces I truly enjoyed seeing at events, meetings, etc. He is always willing to lend a helping hand and is a vital asset to his company, friends, colleagues, and organizations that he takes part in. I have nothing but positive things to say about Todd and look forward to working with him in the future. ”","“\u200bI had the pleasure of working with Todd to achieve LEED:EB O&M Platinum certification at the property he managed in 2012. His enthusiasm to go through the LEED implementation process was very refreshing and a delight to work with. He managed multiple parties to ensure I received the appropriate documentation necessary within the designated time frame to fulfill the application requirements. He has a natural ability to manage individuals in a relaxed manner to ensure tasks are completed on time. I would certainly consider myself fortunate to work with Todd again in the future. I recommend Todd Anderson as a Senior level Property Manager.”"]']### Assistant: The agent's job is to provide real estate consulting services, and today the user is reaching out to the agent because they need assistance in managing their commercial real estate assets and driving revenue while minimizing operating expenses.
### Human: Agent: ['Jeanie Wu, PMP, Scrum Master', 'I am a certified Project Management Professional who is passionate about solving complex problems and providing solutions through continuous process improvement. As an effective listener and a servant type leader, I excel at driving large scale, multi-disciplined, global projects. I am known for taking ownership and turning underperforming projects into profitable business ventures.Possess technical competence with good understanding of financial data and business acumen, turning under-performing projects into profitable business ventures. Key Accomplishments:• Improve service performance by 50% through analyzing quality of service measurements • Saved a floundering $23M digital microwave system project and completed ahead of original project schedule • Turned around a project that was at a 10% loss to achieve 10% profitability• Reduced database transformation process from 1 week to 1 day.• Saved $3.7M annually by reassessing budget development methodologyCore Competencies: Project Management Program Management Operation Analysis Cross-Functional Leadership Strategic Planning Conflict Management Negotiation Skill Risk Mitigation Decision Making Budget Management Stakeholder Management Vendor Management Resource Management • Software development lifecycle (SDLC), Waterfall, Agile• OSS, PSTN, VoIP, GSM, UMTS, CDMA, WiMax, VSAT, DMR, Core Banking Systems• MS Office (Excel, Word, PowerPoint, Project, Visio, SharePoint)• Bilingual: English/Mandarin, Shanghainese', "Project Manager that doesn't just keep score, I get in the game. Project Management\| Business Analysis\| Risk Management", 'jeaniewu1@gmail.com', '[{"company":"jeaniewu1@gmail.com","company_id":null,"location":"DFW, TX","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"jeaniewu1@gmail.com","title":"Project Manager / Program Manager / Business Analyst"}],"url":""},{"company":"State Farm ®","company_id":"state_farm","location":"","positions":[{"description":"- Receive, investigate, process and settle first and third party claims- Listen and communicate clearly and professionally with internal and external customers - Deliver remarkable customer experiences throughout the handling of claims","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"State Farm ®","title":"Auto Claim Specialist"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"DFW Technology","company_id":"dfw-technology","location":"Tx","positions":[{"description":"Provide quality IT technical support to 7000+ Dallas County employees- Communicate effectively with end-users to provide support of Active Directory, enterprise applications and other technical issues in a timely manner; receive high customer satisfaction- Provide weekly/monthly reports and produce work procedures, knowledge base and training materials","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"DFW Technology","title":"IT Help Desk Specialist"}],"url":"https://www.linkedin.com/company/dfw-technology"},{"company":"Taipei Fubon Bank","company_id":null,"location":"","positions":[{"description":"Directed a team of 10+ facilitating a $5,000,000 system evaluation of a Core Banking System replacement - Organized the RFP, RFQ process; evaluated and negotiated contract terms and requirements - Acted as the bank liaison and led the team through the planning phase including As-Is /To-Be Process and Gap Analysis, requirements management and project management - Managed project expectations of stakeholders, vendors and incorporate change management to ensure the alignment of business goals and information technology efforts","duration":"2014 2014 less than a year","duration_short":"less than a year","end_date":"2014","start_date":"2014","subtitle":"Taipei Fubon Bank","title":"PMO Project Manager, PMP"}],"url":""},{"company":"Shang-Yi International Inc.","company_id":null,"location":"","positions":[{"description":"Revamped under-performing projects by improving financial and non-financial Performance- Saved $3,700,000 annually by reassessing budget development methodology- Motivated and mentored junior project managers to achieve project and organizational goals- Accountable for project financials and performance KPI","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Shang-Yi International Inc.","title":"Project Management Consultant, PMP"}],"url":""},{"company":"Firebrand Wireless LLC","company_id":"firebrand-wireless-llc","location":"","positions":[{"description":"Successfully managed multiple smartphones (GSM, CDMA) concurrently from concept to product launch at the right time to capitalize on market interest- Led Original Equipment Manufacturer (OEM) team in planning and executing development builds- Managed component readiness to ensure part availability, quality, and cost support product goals- Developed Project Management processes leveraged PMI principles and practices in support of company’s new product introduction operations","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Firebrand Wireless LLC","title":"Program Manager, PMP"}],"url":"https://www.linkedin.com/company/firebrand-wireless-llc"},{"company":"Alcatel-Lucent (Now Nokia)","company_id":"nokia","location":"","positions":[{"description":"- Directed a team of 60+ people providing a digital microwave system with project value of $23M USD for a nation-wide Disaster Respond System- Directed a team of 40 to rescue a $16,000,000 satellite project after 2 customer acceptance failure- Captured add-on sales through building and maintaining strong customer relationships","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Alcatel-Lucent (Now Nokia)","title":"Sr. Project Manager in Service & Operations, PMP"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"Comverse Network Systems (Now Xura)","company_id":null,"location":"","positions":[{"description":"Positioned the company for success in securing market share in global communications across a variety of mobile devices and platforms to telecom service providers- Increased market share by 50% making Comverse the largest value-added services provider to Taiwanese telecoms - Collaborated with sales team and won $25,000,000 contracts thru bid proposals, RFP, RPQ","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Comverse Network Systems (Now Xura)","title":"Program Manager in Business Development"}],"url":""}]', '["“ Jeanie is a good project manager with deeply telecom industry knowledge and softskill on team manager as well as customer management. As i remember in year 2007, the WIMAX project, with her strong leadership , executive driving force to make the new technical project can be delivered on schedule and as the product defined quality results. ”","“Jeanie is a very capable leader with strong business sense & Project Management skills. She is a team player who can also work independently on detailed as well as broader scoped assignments. Jeanie is attentive to the needs of customers as well as the interests of the organization. In one particular example, Jeanie rescued a project that was in crisis and rebuilt trust between the customer and the company by bringing innovative solutions to the problems.”"]'] User: ['David Gutierrez, Enrolled Agent', 'Specialties: Enrolled Agent.', 'Owner, CEO Services', 'CEO Services', '[{"company":"CEO Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Jan 2005","subtitle":"CEO Services","title":"Owner"}],"url":""},{"company":"Brown & Co. Noe Valley","company_id":null,"location":"","positions":[{"description":"Bookkeeping & QuickBooks Consulting. Bookkeeping & QuickBooks Consulting.","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Brown & Co. Noe Valley","title":"Bookkeeper & QuickBooks Consultant"}],"url":""}]', '["Tim Grant “David is a highly prized software and tax professional. We have partnered on several projects, and I\'m impressed with his technical knowledge regarding data systems integration. He\'s knows how to get the job done and he does it. David is very personable, humble and concerned about achieving an excellent outcome for the client. I would give him the highest recommendation!”","Tim Steele “I first hired CEO Services when I was in Real Estate. David\'s integrity, skill level, and a friendly \'let\'s get it done\' attitude is amazing. He is extremely resourceful and works well with his clients. His company is the perfect bridge between you and your CPA and will save you money in the long run. If you are looking for a company that not only has great bookkeeping capabilities, but also can understand your business and help save you money, David and CEO Services is the way to go.”"]']### Assistant: The agent's job is to provide tax consulting services. Today, the user is reaching out to the agent because they need assistance with tax planning and optimizing their financial data systems integration.
### Human: Agent: ['Paul Signorello', 'An innovative and highly-accomplished leader with extensive experience in Human Resources, Operations, and Finance roles. Proven track record in transforming creative solutions, collaborative teams, learning cultures, and attracting and developing top talent. Strong depth of experience with a consultative business development style to build strong value propositions for customers. A connector of people and an activator of resources to achieve results. Passionate towards providing opportunities in diversity & inclusion and for making a difference in the community. Specialties: Learning & Development, Digital Transformations, Customer Experience, Predictive Data Analytics, Dealer Network Planning, Retail Demand & Production Planning, Retail Operations, Supply Chain Management, Finance & Controlling, HR & Dealer Technologies, Talent Acquisition and Community Engagement.', 'Global Learning Synergies PMO & NA Learning at Stellantis', 'Stellantis', '[{"company":"Stellantis","company_id":"stellantis","industry":"Motor Vehicle Manufacturing","location":null,"positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Stellantis","title":"Global Learning Synergies PMO & NA Learning"},{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"Stellantis","title":"NA Learning & Development - Human Resources"}],"url":"https://www.linkedin.com/company/stellantis"},{"company":"FCA Fiat Chrysler Automobiles","company_id":"fcagroup","location":null,"positions":[{"description":"","duration":"Apr 2017 Dec 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2020","start_date":"Apr 2017","subtitle":"FCA Fiat Chrysler Automobiles","title":"Learning & Development and HR Systems - Human Resources"},{"description":"","duration":"May 2014 Mar 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2017","start_date":"May 2014","subtitle":"FCA Fiat Chrysler Automobiles","title":"Customer Experience and Dealer Technologies - Dealer Network"},{"description":"","duration":"Oct 2007 Apr 2014 6 years 7 months","duration_short":"6 years 7 months","end_date":"Apr 2014","start_date":"Oct 2007","subtitle":"FCA Fiat Chrysler Automobiles","title":"Global Production Planning & Dealer Demand Planning - Supply Chain Management"}],"url":"https://www.linkedin.com/company/fcagroup"},{"company":"Chrysler","company_id":"fcagroup","location":null,"positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Chrysler","title":"Product Strategy Manager"},{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Chrysler","title":"Street & Racing Technology (SRT) Finance Manager"},{"description":"","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Chrysler","title":"Sales U.S. Business Centers Finance Manager"},{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Chrysler","title":"Chrysler Realty/Corporate Dealerships Finance Manager"},{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Chrysler","title":"Minivan Engineering Team Finance Manager"},{"description":"","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"Chrysler","title":"Chicago City Manager, Dollar Rent-A-Car (Chrysler Subsidiary)"},{"description":"","duration":"Jun 1984 Jun 1994 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jun 1994","start_date":"Jun 1984","subtitle":"FCA Fiat Chrysler Automobiles","title":"Industrial Controller Positions"}],"url":"https://www.linkedin.com/company/fcagroup"}]', '["Scot Eckhart “Paul was a pleasure to work for. He has a real knack for team building, making everyone feel like an important part, while always working toward a deliverable product. I was especially impressed with the manner in which he managed our IT partners, cultivating allies and maximizing resources.”","Scott Harbaugh “Paul is a focused, passionate, and dedicated manager. His committment to bringing positive change in his departments and his employees is only surpassed by his vast business knowledge. I would walk through walls for Paul.”"]'] User: ['Anil Kumar Yadav', 'Services Practice Leader, Data & Artificial Intelligence Specialties: Data, Artificial Intelligence, Global Delivery, IT Consulting for Fortune 1000', 'Worldwide Lead, Remote Delivery Centers', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Microsoft","title":"Worldwide Leader, Remote Delivery Centers"},{"description":"","duration":"Jul 2020 Oct 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2021","start_date":"Jul 2020","subtitle":"Microsoft","title":"Director, National Customer Engineering, Microsoft US"},{"description":"","duration":"Jan 2018 Jul 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2020","start_date":"Jan 2018","subtitle":"Microsoft","title":"Services Practice Leader, Data and AI, Americas"},{"description":"","duration":"Mar 2016 Dec 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2018","start_date":"Mar 2016","subtitle":"Microsoft","title":"Director, Data Insights Domain, Enterprise Services, Americas"},{"description":"","duration":"Jan 2015 Mar 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2016","start_date":"Jan 2015","subtitle":"Microsoft","title":"Director, Global Delivery- Americas"},{"description":"","duration":"Apr 2011 Jan 2015 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2015","start_date":"Apr 2011","subtitle":"Microsoft","title":"Director Sales Excellence, West Region"},{"description":"","duration":"Oct 2005 Mar 2011 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2011","start_date":"Oct 2005","subtitle":"Microsoft","title":"Services Director, Financial Services Group"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Syntel, Inc.","location":"San Francisco Bay Area","positions":[{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Syntel, Inc.","title":"Director"}],"url":""},{"company":"UTI Securities (Standard Chartered Capital Markets)","company_id":"uti-securities","location":"Mumbai Area, India","positions":[{"description":"","duration":"Jun 1994 Apr 1998 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 1998","start_date":"Jun 1994","subtitle":"UTI Securities (Standard Chartered Capital Markets)","title":"AVP"}],"url":"https://www.linkedin.com/company/uti-securities"},{"company":"Maruti Suzuki India Limited","company_id":"maruti-udyog-limited","location":"Gurgaon, India","positions":[{"description":"","duration":"Jun 1989 Jun 1992 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 1992","start_date":"Jun 1989","subtitle":"Maruti Suzuki India Limited","title":"Executive"}],"url":"https://www.linkedin.com/company/maruti-udyog-limited"}]', '["Frank Lee “I highly recommend Anil Kumar. My relationship with Anil Kumar has been invaluable over the past years in his various roles, and will be for years to come. ”","Nick Dewan “I have had the pleasure of working with Anil as my Microsoft Account Manager to deliver turnkey solutions for a financial services organization. As a vendor focused on delivering turnkey software solutions, he was incredibly creative in managing the offshore resources and bringing his subject market experts from the local offices to deliver a product that delivered exactly what the business needed. I have to commend Anil for his attention to detail, bring the right resources to bear and delivering a solution that turned out to be \'just what the doctor ordered\'. ”"]']### Assistant: The agent's job is to connect with potential clients and build strong value propositions for customers, today the user is reaching out to the agent because they need assistance in implementing data and artificial intelligence solutions for their Fortune 1000 company.
### Human: Agent: ['Amy Clement, PhD', 'I am a driven, entrepreneurial, and innovative professional who is passionate about learning and education. I have a gift for active listening and anticipating ways to help people envision their own strengths and ambitions. I embrace ambiguity and challenge, and thrive in changing, fast-paced environments. I am laser focused, but can adapt to changing priorities and processes. I communicate and collaborate with diverse individuals across matrix organizations, or work independently to complete tasks and projects with a focus on budget and time commitment goals. I have a strong record of successfully working virtually or within an office environment. Providing exceptional customer service is a way of life. Helping students and candidates reach their full potential is a personal mission to which I find much satisfaction. As a PhD, I appreciate research and synthesizing information to elicit new and engaging ideas and further the scholarly literature. My focus is on nonprofit organizations and in my spare time I enjoy volunteering in the most impactful way in which I can serve my community. I am looking to contribute my expertise in coaching, guiding, advising, mentoring, motivating and leadership to make an impactful contribution to an organization. I have recently been employed in support positions but am now ready to tackle a management position and lead others to success!', 'Education Leader \| Certified Life Coach \| Meditation & Mindfulness Teacher \| Passionate about helping people reach their goals', 'Right Management', '[{"company":"Right Management","company_id":"right-management","industry":"Business Consulting and Services","location":null,"positions":[{"description":"Craft professional, market-ready resumes and provide coaching services to candidates via phone, email, and live web-based formats to assist with career transitions and obtain employment.","duration":"Feb 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Right Management","title":"Resume Coach"},{"description":"","duration":"Jun 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Right Management","title":"Career Management Consultant"}],"url":"https://www.linkedin.com/company/right-management"},{"company":"Zeiders Enterprises, Inc.","company_id":"zeiders-enterprises-inc-","location":"Virtual/Telework","positions":[{"description":"Worked on government contract to advise military spouse clients of career and education opportunities. Directed customers to job banks, career assessments and resume writing resources. Provided information and referral services related to education, and training. Reviewed education and training plans, facilitated enrollment process, and provided guidance for MyCAA scholarship program. Worked on government contract to advise military spouse clients of career and education opportunities. Directed customers to job banks, career assessments and resume writing resources. Provided information and referral services related to education, and training. Reviewed education and training plans, facilitated enrollment process, and provided guidance for MyCAA scholarship program.","duration":"Mar 2013 Sep 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2015","start_date":"Mar 2013","subtitle":"Zeiders Enterprises, Inc.","title":"Spouse Education and Career Advisor"}],"url":"https://www.linkedin.com/company/zeiders-enterprises-inc-"},{"company":"Saint Leo University","company_id":"saint-leo-university","location":"Center for Online Learning","positions":[{"description":"Encouraged and motivated population of over 200 students; providing time commitment standards, academic / course management guidance, technology issue resolution, and career assistance. Evaluated transfer credits including DANTES, CLEP, ACE, learning counts, military credits, and performed graduation audits. Initiated and conducted proactive outreach via telephone and email; built rapport with students; helped define academic and career objectives; assessed satisfactory academic progress; served as primary resource for questions and concerns regarding degree requirements, programs, policies and procedures.Ensured students had an understanding of the time commitment, technology needs, and skills required to be a successful online learner; assisted each student with registration and facilitated student orientation course.","duration":"Jul 2012 Mar 2013 9 months","duration_short":"9 months","end_date":"Mar 2013","start_date":"Jul 2012","subtitle":"Saint Leo University","title":"Academic Advisor"}],"url":"https://www.linkedin.com/company/saint-leo-university"},{"company":"CommGeniX","company_id":"commgenix","location":"Tampa, FL","positions":[{"description":"Directed overall operations of various US regions, including yearly budgets. Developed course content for online and onsite delivery of managed care topics. Coordinated invites, requests for proposal (RFP), ordered event materials, and managed vendor relationships. Coordinated speaker and faculty scheduling for live and distance‐learning events. Prepared monthly invoices and faculty honoraria; maintained scope of projects within time and budget limitations. Developed technical training manual for pharmaceutical representatives. Assisted with development of course content for online delivery of managed care topics","duration":"Feb 2011 Jul 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2012","start_date":"Feb 2011","subtitle":"CommGeniX","title":"Program Manager"}],"url":"https://www.linkedin.com/company/commgenix"},{"company":"Ultimate Medical Academy","company_id":"ultimate-medical-academy","location":"Tampa, FL","positions":[{"description":"Conducted academic advising for undergraduate and diploma students. Monitored and counseled students at risk of failing. Performed drop counseling and helped to establish preventative measures to keep students in school. Conducted academic advising for undergraduate and diploma students. Monitored and counseled students at risk of failing. Performed drop counseling and helped to establish preventative measures to keep students in school.","duration":"Sep 2009 Jul 2010 11 months","duration_short":"11 months","end_date":"Jul 2010","start_date":"Sep 2009","subtitle":"Ultimate Medical Academy","title":"Learner Services Advisor"}],"url":"https://www.linkedin.com/company/ultimate-medical-academy"},{"company":"American College of Physician Executives","company_id":"american-college-of-physician-executives","location":"","positions":[{"description":"Oversaw distance learning department. Served as instructional designer and created web pages for various continuing medical education (CME) topics. Developed marketing campaigns for email and print. Coordinated and supervised new course production, delivery of web-based training and technical troubleshooting. Guided physician leaders to appropriate education and career resources. Led and facilitated team meetings and distance learning projects. Oversaw distance learning department. Served as instructional designer and created web pages for various continuing medical education (CME) topics. Developed marketing campaigns for email and print. Coordinated and supervised new course production, delivery of web-based training and technical troubleshooting. Guided physician leaders to appropriate education and career resources. Led and facilitated team meetings and distance learning projects.","duration":"Mar 2005 May 2009 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 2009","start_date":"Mar 2005","subtitle":"American College of Physician Executives","title":"Director, Distance Education"}],"url":"https://www.linkedin.com/company/american-college-of-physician-executives"},{"company":"Florida Metropolitan University Online","company_id":null,"location":"Tampa, FL","positions":[{"description":"Supervised team of Student Services Coordinators, including development and management of new student success team. Created and implemented training sessions for on boarding of new employees. Oversaw advising process of new student enrollments. Participated in planning and implementation of new procedures for department. Played major role in design and facilitation of orientation courses for all new online students. Supervised team of Student Services Coordinators, including development and management of new student success team. Created and implemented training sessions for on boarding of new employees. Oversaw advising process of new student enrollments. Participated in planning and implementation of new procedures for department. Played major role in design and facilitation of orientation courses for all new online students.","duration":"Mar 2004 Mar 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2005","start_date":"Mar 2004","subtitle":"Florida Metropolitan University Online","title":"Student Services Manager"}],"url":""}]', '["Amie Conteh-Morgan “Amy is a very organized and considerate person. She was able to provide me with the information that I needed very quickly. I would highly recommend Amy for any position and feel that she would be an asset to any company.”","Sarah Freymann Fontenot, BSN, JD, CSP “Creating programs for ACPE with Amy was always productive. She has a good sense of what information is needed by an audience, how to convey that information, and how to measure the success of the program. Amy completes a project in an efficient, timely manner. As a faculty member I always found her to be prompt, professional and pleasant. I am confident Amy\'s abilities will be an asset in any setting she chooses.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to provide coaching and guidance for career transitions and employment, and today the user is reaching out to the agent because they need assistance with transforming their business through secure digital and automation initiatives.
### Human: Agent: ['Aaron Bradshaw', "Motivating individual with excellent customer service skills accompanied by an extensive backround in sales, business to business marketing, product development, leadership experience & public speaking. Employed at Bradshaw Medical since 2006. Worked in various areas within the company such as: shipping, molding, polishing, cleaning, assembly, inventory control, purchasing, document control, quality, research/development & customer service. Earned my associates degree in business to business marketing at Kenosha Gateway Technical College in 2008. Received my BA in business administration at Carthage College in 2011. Transitioned to Central Sales Manager at Bradshaw Medical in 2010. Results driven attitude along with a business/manufacturing knowledge has helped succefully grow Bradshaw Medical's central sales by 30% since 2010, working with over 60 accounts. Collaborated with customers on 40+ successful product launches in my first three years of sales.Specialties include: marketing & sales growth, motivating team members, planning, forecasting, monitoring & expediting orders, customer service, business administration, microsoft powerpoint, microsoft excel, microsoft word, sociology, public speaking, continous improvement.", 'Director of Sales & Marketing @ intechKenosha', 'Intech', '[{"company":"Intech","company_id":"intech-medical","industry":"Medical Devices","location":"Kenosha, Wisconsin, United States","positions":[{"description":"","duration":"May 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"Intech","title":"Director of Sales & Marketing intechKenosha"}],"url":"https://www.linkedin.com/company/intech-medical"},{"company":"Bradshaw Medical","company_id":null,"location":null,"positions":[{"description":"Central Sales Manager since 2010, increasing sales by 30% over the past two years. Currently work with 60+ accounts, assisting in over 30 successful product launches since 2010. Frequently work with product development engineers, sales/marketing specialists & project managers on product selection & forecasting for product launches.","duration":"Aug 2010 May 2018 7 years 10 months","duration_short":"7 years 10 months","end_date":"May 2018","start_date":"Aug 2010","subtitle":"Bradshaw Medical","title":"Central Sales Manager"},{"description":"Served as Bradshaw Medical\'s Midwest Customer Service Representative from 2009-2010. Worked with 40+ accounts in product selection, quotation, forecasting & weekly open order reports.","duration":"Nov 2009 Aug 2010 10 months","duration_short":"10 months","end_date":"Aug 2010","start_date":"Nov 2009","subtitle":"Bradshaw Medical","title":"Customer Service"}],"url":""}]', '["“I\'ve worked with Aaron for over a year now. Through fast responses, competitive prices, and superior customer service he has helped take our product to the next level. Anyone that works with Aaron won\'t be disappointed. I highly recommend Aaron and Bradshaw Medical.”","“Having enjoyed working with his dad, Guy Bradshaw, for 20 years, I began to work with Aaron 3 years ago. He has delivered products as needed in a timely manner, communicated well in the process, & represents a company of high quality & good value. I can highly recommend his services.”"]'] User: ['Emily Barthol', 'Event Professional with varied background including team management, human resources, and finance.', "Sales Manager, Grocery Direct at Jeni's Splendid Ice Creams", "Jeni's Splendid Ice Creams", '[{"company":"Jeni\'s Splendid Ice Creams","company_id":"jenisicecreams","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Sales Manager, Grocery Direct"},{"description":"","duration":"Mar 2020 Dec 2020 10 months","duration_short":"10 months","end_date":"Dec 2020","start_date":"Mar 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/jenisicecreams"},{"company":"Jorgensen Farms","company_id":"jorgensen-farms-llc","location":"Columbus, Ohio Area","positions":[{"description":"CUSTOMER SERVICE Greet guests, handle inquiries, and provide informative, fun facility toursFacilitate event sales by communicating with all prospective special event clients via email, by phone, and in person to explain venue services and guide clients through the contract processOFFICE MANAGEMENTMaintain cleanliness of and facilitate maintenance for guest spaces and kitchenManage procurement and inventory for office and telecommunication suppliesAdministrate in-house event software and GSuite for office staffHandle timely invoicing for approximately 200 event clients annuallyUtilize QuickBooks for managing bookkeeping data and Accounts PayableHUMAN RESOURCESRecruiting, interviewing, writing job descriptions and employee orientationOngoing employee support and file maintenance for 65 staff membersAdministrate and troubleshoot timekeeping and payroll systemsCreate and analyze labor reportsDevelop and distribute company policies with CEO and legal counselCollaborate with team members to evaluate processes and complete projects","duration":"Jul 2014 Mar 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2020","start_date":"Jul 2014","subtitle":"Jorgensen Farms","title":"Office Manager"}],"url":"https://www.linkedin.com/company/jorgensen-farms-llc"},{"company":"NorthPointe Hotel and Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Collaborating with clients and NorthPointe\'s Event Team to create and execute amazing onsite weddings and special events!My position involved leading a team of professional servers and bartenders to carry out event orders; creating and communicating team member schedules; coordinating with other departments to ensure proper event preparation and execution; conducting employee reviews; developing and implementing employee training and on-boarding processes; and interviewing and hiring team members.","duration":"Apr 2013 Jul 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2014","start_date":"Apr 2013","subtitle":"NorthPointe Hotel and Conference Center","title":"Catering Events Manager"}],"url":""},{"company":"NorthPointe Hotel & Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Assisting the Catering Department with planning and execution of onsite weddings and social events Assisting the Catering Department with planning and execution of onsite weddings and social events","duration":"Aug 2012 Apr 2013 9 months","duration_short":"9 months","end_date":"Apr 2013","start_date":"Aug 2012","subtitle":"NorthPointe Hotel & Conference Center","title":"Catering Sales Coordinator"}],"url":""},{"company":"Aramark","company_id":null,"location":"Greater Columbus Convention Center","positions":[{"description":"","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Aramark","title":"Hospitality Intern"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"Macy\'s","title":"Gift Registry Consultant"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Snowville Creamery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Mar 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2012","start_date":"Oct 2010","subtitle":"Snowville Creamery","title":"Member of Tasting Team"}],"url":""},{"company":"Courtyard by Marriott at the Columbus Airport","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Courtyard by Marriott at the Columbus Airport","title":"Sales Intern"}],"url":""},{"company":"MassMutual and Lehigh Valley Financial Groups","company_id":"massmutual-greater-philadelphia","location":"Center Valley, PA","positions":[{"description":"","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"MassMutual and Lehigh Valley Financial Groups","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-greater-philadelphia"},{"company":"Quilter\'s Paradise","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Dec 2007 8 years","duration_short":"8 years","end_date":"Dec 2007","start_date":"Jan 2000","subtitle":"Quilter\'s Paradise","title":"Technical Assistant"}],"url":""},{"company":"Lehigh University","company_id":"lehigh-university","location":"","positions":[{"description":"","duration":"Sep 2005 Jul 2006 11 months","duration_short":"11 months","end_date":"Jul 2006","start_date":"Sep 2005","subtitle":"Lehigh University","title":"Research Assistant, Psychology Department"}],"url":"https://www.linkedin.com/company/lehigh-university"},{"company":"Halsey Farm","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2000 Apr 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2005","start_date":"Apr 2000","subtitle":"Halsey Farm","title":"Sales Associate"}],"url":""}]', '["Dr. Nicole Muschett, DC “Emily is very good at what she does. She took time to explian everything over and over again until we got it. She also checks up on us to make sure there are no questions and to see that we are on track. I would highly recommend her as a financila planner.”","Sarah Bombard “Emily is patient, thorough in her research, and dedicated to finding the right financial services for her clients. I\'m always impressed by her willingness to learn, as well as her passion for having the product match the need.”"]']### Assistant: The agent's job is to manage sales and marketing at a medical device company. Today, the agent is reaching out to the user because they need assistance with promoting their company's products at a grocery retail level.
### Human: Agent: ['Susan Ferrebee', 'I am a certified Professional of Human Resources, with supervisory and teaching experience. I possess exceptional communication and organizational skills. I have a strong knowledge of federal and state employment law and the ability to ensure exceptional employee relations.', 'Sr. Human Resource Generalist at InfoCision Management Corporation', 'InfoCision Management Corporation', '[{"company":"InfoCision Management Corporation","company_id":"infocision-management-corporation","industry":"Advertising Services","location":null,"positions":[{"description":"• Train and Mentor new Human Resources Personnel• Work as a team with other Senior HRs to develop, review, and implement corporate policies and procedures• Recruit, interview, hire, and retain employees• Coordinate scheduling and staffing needs for 200+ employees• Document, counsel, and terminate employees• Ensure compliance with all employment laws, including ADAAA, FMLA, Title XII, etc.• Create and develop incentives to enable strong retention and excellent employee morale","duration":"Oct 2000 - Present 21 years 8 months","duration_short":"21 years 8 months","end_date":"Present","start_date":"Oct 2000","subtitle":"InfoCision Management Corporation","title":"Sr. Human Resources Generalist/ Recruiter"},{"description":"• Train new supervisors on how to perform their job effectively• Assume responsibilities for running a call center with 48 employees per shift• Analyze appeals and scripts, giving feedback through written and oral reports• Evaluate and coach phone center employees• Make management decisions to ensure smooth operation of the phone center","duration":"Oct 1997 Oct 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2000","start_date":"Oct 1997","subtitle":"InfoCision Management Corporation","title":"Senior Program Supervisor"}],"url":"https://www.linkedin.com/company/infocision-management-corporation"},{"company":"Marlboro Fire Company","company_id":null,"location":"Marlboro Township, OH","positions":[{"description":"Utilizing my experiences and abilities in assisting in the governing of the Marlboro Fire Company. Responsible for decision-making to benefit the Marlboro Fire Company and the community that we serve. Serve as an enthusiastic ambassador of the organization. Utilizing my experiences and abilities in assisting in the governing of the Marlboro Fire Company. Responsible for decision-making to benefit the Marlboro Fire Company and the community that we serve. Serve as an enthusiastic ambassador of the organization.","duration":"Jan 2016 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Jan 2016","subtitle":"Marlboro Fire Company","title":"Board of Directors"}],"url":""},{"company":"Green Chamber of Commerce","company_id":null,"location":"Green, OH","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Green Chamber of Commerce","title":"Board of Directors"}],"url":""},{"company":"Msgr. Geno Monti School","company_id":null,"location":"Farrell, PA","positions":[{"description":"","duration":"Aug 1994 Jun 1996 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 1996","start_date":"Aug 1994","subtitle":"Msgr. Geno Monti School","title":"Third Grade Teacher"}],"url":""}]', '["Monica Ross “I have worked with Sue for over 20 years and it has been a true pleasure. She is an individual who finds ways to achieve the goals she is given, and does it with a smile. She is a team player who shows respect and appreciation for others. Her organizational skills are exceptional. She has a complete and thorough understand of the Human Resources world, both on the recruiting and on the documentation and policy side of the coin. She would be an asset to any team! ”","Sara White “I have worked with Sue directly for over 15 years. She is structured, organized and fantastic with follow through and attention to detail. She also shows the genuine empathy that is so critical to an HR role of any kind. ”"]'] User: ['Jennifer Thompson', 'Experienced Engineer with a demonstrated history of working in the Defense & Space industry. Skilled in security, logistics, management and quality. Strong information technology professional with a Bachelors in Cybersecurity Engineering from Champlain College.', 'Senior Cyber Design II', 'Raytheon Intelligence & Space', '[{"company":"Raytheon Intelligence & Space","company_id":"raytheonintelligenceandspace","industry":"Defense and Space Manufacturing","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Raytheon Intelligence & Space","title":"Senior Cyber Design II"},{"description":"","duration":"Mar 2018 Jun 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2021","start_date":"Mar 2018","subtitle":"Raytheon Intelligence & Space","title":"Senior System Engineer II"},{"description":"","duration":"Apr 2017 Mar 2018 1 year","duration_short":"1 year","end_date":"Mar 2018","start_date":"Apr 2017","subtitle":"Raytheon Intelligence & Space","title":"Information System Security Officer"},{"description":"","duration":"Mar 2015 Apr 2017 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2017","start_date":"Mar 2015","subtitle":"Raytheon Intelligence & Space","title":"COTS Manager"},{"description":"","duration":"Mar 2009 Mar 2015 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2015","start_date":"Mar 2009","subtitle":"Raytheon Intelligence & Space","title":"Supplier Quality Analyst"},{"description":"","duration":"Jan 2008 Mar 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2009","start_date":"Jan 2008","subtitle":"Raytheon Intelligence & Space","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/raytheonintelligenceandspace"},{"company":"CompUSA","company_id":"compusa","location":null,"positions":[{"description":"","duration":"May 2007 Jan 2008 9 months","duration_short":"9 months","end_date":"Jan 2008","start_date":"May 2007","subtitle":"CompUSA","title":"Rebuyer / Assistant Buyer"},{"description":"• Organize samples for review with buyer• Assist review of product for approval from buyer• Assist with manager email and call backs to vendors• Attend vendor meetings and provide input to products and test process• Assist/Back-up team member• Maintain ACT database• Responsible for Setting up the vendors as a vendor for CompUSA• Create and maintain weekly sell through analysis for each vendor.","duration":"Mar 2006 Apr 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2007","start_date":"Mar 2006","subtitle":"CompUSA","title":"New Product Development Coordinator"},{"description":"\uf0a7 Developed and Manage Pilot/Program, restructuring Tech Services onsite service model. Program has significantly reduced overall department costs and increased average speed of service from ten days to three.\uf0a7 Ensure that technicians are paid in timely fashion\uf0a7 Management of projects by means of service order creation, scheduling and closure, equipment tracking, and billing.\uf0a7 Providing project reporting, analysis and communications to field teams, corporate management and other internal departments. Assess, develop, and refine internal and external processes.\uf0a7 Create and maintain communications with internal departments/business as well as with upper Management.","duration":"Oct 2004 Mar 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2006","start_date":"Oct 2004","subtitle":"CompUSA","title":"Project Manager"},{"description":"\uf0a7 Providing administrative assistance to over 20 Field Service Managers and their Teams.\uf0a7 Administrative assistant to one, or more, corporate directors simultaneously, and on a daily basis.\uf0a7 Insuring all travel arrangements were kept current. Along with any other administrative duties needed for corporate directors I was working with.\uf0a7 Responsibility for the ordering of all office supplies for the entire department, and insuring all orders and purchases were up to date, and current.\uf0a7 Responsible for creating and maintaining departmental spreadsheets, reflecting information pertaining to the business.\uf0a7 Responsibility for any programming or emergency maintenance and repair for the in-store proprietary software called MXP. Also instructed fellow personnel in the proper steps one should take while performing any necessary maintenance on the MXP program. Also, some training on the MXP system when needed.","duration":"Apr 2000 Oct 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2004","start_date":"Apr 2000","subtitle":"CompUSA","title":"Field Services Coordinator/Administrative Assistant"}],"url":"https://www.linkedin.com/company/compusa"},{"company":"ACSI","company_id":"acsis-inc","location":"","positions":[{"description":"Writing, Circulating, Distributing, and maintaining all procedures and specifications for the company.Keep multiple tracking logs of finished goods, raw materials, and Co-producer materials.Responsibility for all SPC (Statistical Process Control) charts and reports.Devising the system to recycle used materials, such as acetone, battery acid, electrolyte, etc.Responsible for all Co-produced material Certificate of Analysis, (C of A\'s).Filled in as backup receptionist when original member was out.Responsible for training fellow employees over the procedures followed at the site.Responsible for maintaining and keeping inventory of all hazardous chemicals used at the warehouse, and at the main site.Instrumental in obtaining our ISO 9000 Certification.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"ACSI","title":"Document Control Clerk"}],"url":"https://www.linkedin.com/company/acsis-inc"}]', '["“I had the pleasure of working with Jennifer when she was a member of the Mission Assurance organization at the Raytheon Garland, Texas facility. Jennifer, was a very key member of a team that deployed the Ethics Education for approximately 2000 empoyees at the Garland, Texas facility. She scheduled and prepared all of the material for the train the trainer sessions and was responsible for coordinating the schedules of our Leadership team so that they could instruct the many Ethics Education sessions. In addition, Jennifer was reponsible for keeping track of the employees who completed the education requirement. She developed Charts, graphs and metrics that were provided to Corporate Ethics to chart progress on a weekly basis during the training period. Patti Ellis our Vice President of Ethics and Compliance Raytheon Company was very impressed with Jennifer\'s metrics and asked that her charts be shared with Ethics Directors from the other Raython Business Units. Jennifer is very organized, very motivated and a great team player. I highly recommend this very capable individual for any position that her experience and skills qualify her for.”","“I have had the pleasure of working with Jennifer for the last 2 1/2 years. She is very knowledgeable, capable, reliable and extremely efficient. She is not afraid to tackle any challenge assigned to her and always has an upbeat positive attitude. She will always \\"go the extra mile\\" to get the job done and is always willing to help anyone who needs it. I would strongly recommend Jennifer for any position that she would wish to pursue. She would be a credit and an asset to any organization fortunate enough to have her in it\'s ranks.”"]']### Assistant: The agent's job is to provide HR support and ensure compliance with employment laws, while today the user is reaching out to the agent because they need assistance with managing and resolving a workplace conflict.
### Human: Agent: ['Jennifer Nourse,M.Photog,CPP', "Second generation owner of a family business established over 60 years ago. Professional photography business specializing in family, children, executive portraiture and high school seniors. Also photographing events.Member of Professional Photographers of America.Specialties: Executive portraits, Studio and Location portraits, Family portraits, Children's portraits, High School Senior portraits. Weddings, Bar and Bat Mitzvahs.", 'Owner at Jenny Nourse Photography', 'Jenny Nourse Photography', '[{"company":"Jenny Nourse Photography","company_id":null,"location":"","positions":[{"description":"","duration":"1980 - Present 41 years","duration_short":"41 years","end_date":"Present","start_date":"1980","subtitle":"Jenny Nourse Photography","title":"Owner"}],"url":""}]', '["“Jennifer does the best portraits around, I had my senior pictures taken with her and they came out awesome. I highly recommend getting work done with her for whatever you need, she makes it easy and does a great job with everything. ”","“Jennifer does amazing work with setting up the photoshoot, taking the best pictures, and finally does a meticulous job at providing a great final product. I have gone back to her several times (over 8 years) and will continue to do so in the future! She is also a pleasure to work with.”"]'] User: ['Alora Rachelle', 'http://www.alorarachelle.com/ https://www.instagram.com/alora.rachelle/ http://thepodcast.alorarachelle.com/', 'Wedding Photographer - Detroit', 'Alora Rachelle Photography', '[{"company":"Alora Rachelle Photography","company_id":null,"location":"Metro Detroit, MI","positions":[{"description":"I\'m a Wedding Photographer + Educator based in Detroit. I\'m a Wedding Photographer + Educator based in Detroit.","duration":"Jan 2011 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Alora Rachelle Photography","title":"Photographer"}],"url":""},{"company":"Labell Consulting Group, Inc","company_id":"labell-consulting-group-inc","location":"","positions":[{"description":"answer multi-line telephone, screen and direct callspromptly and accurately take and relay messagesprovide information to callersgreet all guests and visitors entering the officeprepare letters and documents as requestedreceive and sort mail and deliveriesinsure the professional and organized appearance of the reception area answer multi-line telephone, screen and direct callspromptly and accurately take and relay messagesprovide information to callersgreet all guests and visitors entering the officeprepare letters and documents as requestedreceive and sort mail and deliveriesinsure the professional and organized appearance of the reception area","duration":"Mar 2012 Oct 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2014","start_date":"Mar 2012","subtitle":"Labell Consulting Group, Inc","title":"Office Assistant"}],"url":"https://www.linkedin.com/company/labell-consulting-group-inc"},{"company":"Innovative Teleservices","company_id":null,"location":"","positions":[{"description":"I called over 1,000 people daily for donations to the Child Leukemia Foundation I called over 1,000 people daily for donations to the Child Leukemia Foundation","duration":"Feb 2011 Jan 2012 1 year","duration_short":"1 year","end_date":"Jan 2012","start_date":"Feb 2011","subtitle":"Innovative Teleservices","title":"Telemarketer"}],"url":""},{"company":"JCPenney","company_id":"jcpenney","location":"","positions":[{"description":"Customer Service, Cashier, Customer Service, Cashier,","duration":"Sep 2010 Jan 2011 5 months","duration_short":"5 months","end_date":"Jan 2011","start_date":"Sep 2010","subtitle":"JCPenney","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/jcpenney"}]', '["Armetjir Amadi “Alora has the gifted talent to capture beauty a thousand words at a time with her photography skills. She\'s a dedicated, focus-driven individual who\'s work I definitely find inspiring.”","Orrice Magee “Alora does superb work! She has a vibrant, can do attitude with a unique niche for photography and design. I haven\'t met anyone as dedicated and as passionate about photography as Alora. I am confident you will be very satisfied with the quality of her photos.”"]']### Assistant: The agent's job is to provide professional photography services, and today, the agent is reaching out to the user to discuss a potential collaboration for a wedding photography project.
### Human: Agent: ['Hitaish Sharma', 'Work in progress...', 'Technical Business Development Manager at Kandou S.A.', 'Kandou S.A.', '[{"company":"Kandou S.A.","company_id":"kandou-bus-s-a-","industry":"Semiconductor Manufacturing","location":null,"positions":[{"description":"-USB4-SerDes IP-Chord Signaling","duration":"Jul 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Kandou S.A.","title":"Technical Business Development Manager"},{"description":"Providing even more bandwidth to customers...","duration":"Oct 2017 Jul 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2020","start_date":"Oct 2017","subtitle":"Kandou Bus S.A.","title":"Field Applications (North America)"}],"url":"https://www.linkedin.com/company/kandou-bus-s-a-"},{"company":"Marvell Semiconductor","company_id":"marvell","location":"","positions":[{"description":"Keeping customers happy... Keeping customers happy...","duration":"Mar 2016 Sep 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2017","start_date":"Mar 2016","subtitle":"Marvell Semiconductor","title":"Staff Field Application Engineer"}],"url":"https://www.linkedin.com/company/marvell"},{"company":"NXP Semiconductors","company_id":"nxp-semiconductors","location":"","positions":[{"description":"Something a little different... Something a little different...","duration":"Jul 2014 Feb 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2016","start_date":"Jul 2014","subtitle":"NXP Semiconductors","title":"Application Engineer"}],"url":"https://www.linkedin.com/company/nxp-semiconductors"},{"company":"LeCroy Corporation","company_id":"teledyne-lecroy","location":"","positions":[{"description":"More of the same... More of the same...","duration":"Mar 2010 Jun 2014 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jun 2014","start_date":"Mar 2010","subtitle":"LeCroy Corporation","title":"Hardware Engineer"}],"url":"https://www.linkedin.com/company/teledyne-lecroy"},{"company":"Synergy Microwave Corporation","company_id":null,"location":"","positions":[{"description":"A little bit of everything... A little bit of everything...","duration":"Aug 2005 Mar 2010 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2010","start_date":"Aug 2005","subtitle":"Synergy Microwave Corporation","title":"Design Engineer"}],"url":""}]', '["K. Juergen Schoepf “Hitaish started in my group as his first industrial job. He already had a very good knowledge and was a very fast learner. Not only is he a very good RF/analog designer but equally well versed in digital design as well as firmware and software development. After only a short time he was able to take over complete design projects for complex modules.”","Arnab Roy “Hitaish is a very intellectual, knowledgeable and practical person. He has completed some great applications which was \\"impossible\\" for other senior engineers in the industry. His solutions are so simple and perfect which makes you always think again - \\"was it so simple\\". I wish him best of luck for his bright future.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to establish partnerships with professionals in the healthcare industry, and today, the agent is reaching out to the user because they need to discuss potential collaborations in implementing IT strategies for government healthcare services.
### Human: Agent: ['Mark Simoncelli', 'Global executive with a passion for working with teams to generate opportunities, transform and accelerate growth. Broad industry expertise as a senior executive and strategic advisor with over 20 years’ experience having partnered with teams to navigate through their unique challenges and deliver value creation in the convergence of human capital, technology, business and operating model transformation.', 'Senior Vice President Business Development at Mach49', 'Mach49', '[{"company":"Mach49","company_id":"mach49","industry":"Business Consulting and Services","location":"California, United States","positions":[{"description":"Mark Simoncelli, Mach49’s Senior Vice President of Business Development, has over 20 years of experience as a successful Fortune 1000 strategic growth advisor, accomplished leader, management consultant, and senior executive. With a background spanning multiple industries and across major global geographies, the tapestry of Mark’s expertise in technology implementation, business process optimization, human capital development, and business model transformation enables his relentless focus on value creation for Mach49’s clients.","duration":"Aug 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2020","subtitle":"Mach49","title":"Senior Vice President Business Development"}],"url":"https://www.linkedin.com/company/mach49"},{"company":"Frost & Sullivan","company_id":"frostandsullivan","location":null,"positions":[{"description":"Responsible for P&L performance of global growth strategy practice and the America’s growth consulting business unit, global partnerships, global key account program, customer engagement and program lead for a variety of client engagements:- Orchestrate overall strategy process for a portfolio of over 80 strategic accounts in the automotive, industrial, healthcare, chemicals, aerospace/defense, financial services and technology communications market verticals- Lead a diverse team of consultants globally across a range of service offerings including growth consulting, marketing and sales optimization, visionary innovation and strategy implementation- Value proposition development for the company included: Growth cycle end to end offering, digital transformation and growth engine optimization- Program lead for various highly successful client engagements resulting in multi-million dollar growth objectives being realized- Developed multiple innovative business models (DaaS, SaaS, PaaS etc.) and solutions involving a host of technologies (IoT, AI etc.) realizing improved business outcomes","duration":"Jul 2016 Aug 2020 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2020","start_date":"Jul 2016","subtitle":"Frost & Sullivan","title":"Global SVP -Growth Implementation Solutions"},{"description":"Value Creator in building a global practice within two years exceeding sales & business plan targets and operational KPI’s- Built and led the regional consulting teams across North America, Europe, Middle East, APAC and Africa to deliver agreed business objectives- Managed the business development process across key accounts, key regions and key topics- Developed solutions and thought leadership that resulted significant value creation for clients and revenue for Frost & Sullivan- Led multiple complex global and regional growth program with a number of blue chip clients ensuring business growth objectives were delivered, client delight and established growth partnerships- Sourced and recruited the right talent to join the team and ensured the integration of the team members into a high performing team","duration":"Mar 2012 Jul 2016 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jul 2016","start_date":"Mar 2012","subtitle":"Frost & Sullivan","title":"Global Director: Growth Implementation Solutions"},{"description":"Established and grew the firm’s growth strategy and implementation practice, providing advisory support to private equity and corporate clients- Developed the practice that became self-funding from the first month and delivered very healthy margins after year one- Delivered Projects across a number of growth processes including M&A’s, strategic partnerships, JV’s, geographic expansion, customer strategies and business growth strategy implementation- Managed a team of growth consultants on projects across multiple countries in Europe and Africa and industries- Developed thought leadership and solutions covering inorganic and organic (innovation, business model transformation, market entry) growth","duration":"May 2011 Mar 2012 11 months","duration_short":"11 months","end_date":"Mar 2012","start_date":"May 2011","subtitle":"Frost & Sullivan","title":"Consulting Manager: Europe & Africa"}],"url":"https://www.linkedin.com/company/frostandsullivan"},{"company":"Woolworths","company_id":"woolworths","location":"","positions":[{"description":"Led a team to implement identified growth and operational improvements to enhance business effectiveness and performanceProgram Lead reporting to the Board and working with senior leadership on a re-alignment transformation project that included the following: - A complete organization re-design across the entire business (incl. strategy process re-design, system integration, organization design and benefits realization) - Development of performance framework, business unit and individual scorecards aligned with new strategy - Delivered measurable ROI and benefits realization through the successful implementation of a number of projects as a part of the broader program","duration":"2005 2011 6 years","duration_short":"6 years","end_date":"2011","start_date":"2005","subtitle":"Woolworths","title":"Organization Development Manager"}],"url":"https://www.linkedin.com/company/woolworths"},{"company":"Accenture","company_id":"accenture","location":"Cape Town Area, South Africa","positions":[{"description":"Led the strategy and change management practice within financial services in the South African office, having led a number of system integration and business transformation program’s- Implemented SAP including first Bank Analyzer modules (Basel II, GAAP) at a global bank and successfully managed the transition to new operating model- Led a full business transformation and CRM implementation at an international bank and drove a revenue growth through sales force effectiveness- Digitally transformed the City of Cape Town with the adoption of SAP by leading the strategy and change management work streams on the program- Specialized in the convergence of strategy and change management to ensure the successful realization of the proposed future state across a range of clients and industries and achievement of business goals","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Accenture","title":"Manager"}],"url":"https://www.linkedin.com/company/accenture"}]', '["Jack Finnell “Mark Simoncelli = Business Growth. He quickly figures out what needs to change and what can be exploited to advance Revenue and EBITDA. In fact, he lives for this. He’s also a fine Leader and Manager who wins the loyalty of his reports by earning it. In addition, Mark has a quick wit and is always entertaining to be around. He understands business at a global level and is most adept to taking any business to the next level. I respect Mark Simoncelli, and I like him. I recommend him without reservation. ”","Janine Baillie-Stewart “Mark is extremely knowledgeable in his field of expertise and is very easy to work well with. He is intelligent, strategic and understands the business environment very well. Mark would add huge value to any team or organization.”"]'] User: ['Heather Spurrell', "Experienced Account Executive with a demonstrated history of working in the computer and network security industry. Skilled in Microsoft Word, Software Documentation, Adobe Photoshop, Recruiting, and Social Media. Strong sales professional with a Bachelor's Degree focused in Advertising from Penn State University.", 'Student at NYU', 'New York University', '[{"company":"New York University","company_id":"new-york-university","industry":"Higher Education","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"New York University","title":"Masters Student"}],"url":"https://www.linkedin.com/company/new-york-university"},{"company":"Darktrace","company_id":"darktrace","location":"Greater New York City Area","positions":[{"description":"Darktrace is the world’s leading cyber AI company and the creator of Autonomous Response technology.Its self-learning AI is modeled on the human immune system and used by over 3,000 organizations to protect against threats to the cloud, email, IoT, networks and industrial systems. This includes insider threat, industrial espionage, IoT compromises, zero-day malware, data loss, supply chain risk and long-term infrastructure vulnerabilities. The company has over 1,000 employees, 40 offices and headquarters in San Francisco and Cambridge, UK. Every 3 seconds, Darktrace AI fights back against a cyber-threat, preventing it from causing damage.","duration":"Dec 2019 Dec 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2020","start_date":"Dec 2019","subtitle":"Darktrace","title":"Cyber Defense Account Executive"}],"url":"https://www.linkedin.com/company/darktrace"},{"company":"LinkedIn","company_id":"linkedin","location":"New York, New York","positions":[{"description":"Responsible for assisting companies in strengthening their sales strategy by implementing Social Selling techniques. The LinkedIn Sales Navigator tool enables sales teams to strategically tap into LinkedIn’s 500+ Million user network to prospect the right person, gain insights and form lasting relationships.","duration":"Aug 2018 Dec 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2019","start_date":"Aug 2018","subtitle":"LinkedIn","title":"Account Executive"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"TEKsystems","company_id":"teksystems","location":"Greater New York City Area","positions":[{"description":"Ranked #1 in the industry by IT Services Business Report for ten consecutive years, TEKsystems is a flagship company of Allegis Group, a $5.6 billion enterprise with positive annual growth since its founding.In a single year, TEKsystems provides over 70,000 technical professionals to support critical IT engagements at more than 5,500 client sites, including 82% of the Fortune 500. With 90 offices and over 2,200 recruiters throughout North America and Europe, our reach grants us access to 81% of the technical professional workforce. It also enables us to speak with over 10,000 technical professionals a week and meet with more than 2,600 of them face to face when recruiting top talent.","duration":"Jan 2018 Aug 2018 8 months","duration_short":"8 months","end_date":"Aug 2018","start_date":"Jan 2018","subtitle":"TEKsystems","title":"Account Manager - IT Direct Placement"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"TEKsystems","company_id":"teksystems","location":"Greater New York City Area","positions":[{"description":"Full year contest winner for the past two years consecutively. Delivering sales goal at 120%. Ranked in the top 10 recruiters of the Northeast.","duration":"Aug 2015 Mar 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2017","start_date":"Aug 2015","subtitle":"TEKsystems","title":"IT Recruiter - Healthcare"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Fortune Magazine","company_id":"fortune","location":"Shanghai, China","positions":[{"description":"Brand development, web site traffic growth, and advertising revenue. Developed brand strategy and statistical based systems. Weekly business meetings with executives to help promote their brand through our magazine, as well as setting up events with our corporations to enhance the connections of the company.","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"Fortune Magazine","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/fortune"}]', '["“From the moment that I started at LinkedIn, Heather had immediately taken me under her wing as a mentor and as a friend. She provided invaluable insights and best practices to make my first on full quota a highly successful one Beyond me, she inspires her team daily with her positive attitude and complete tenacity towards meeting her goals. Furthermore, she proactively works to make everyone in the office feel welcome and truly valued. To her coworkers and clients alike, Heather is hardworking, dedicated, and compassionate, but most of all she is a fierce, fierce friend.”","“Working with Heather was a joy. During the beginning stage at TEKsystems as a brand new recruiter, Heather was the professional that I would go to for guidance both professionally and personally. She received much accolades by myself and among her peers at TEKsystems during her time there. One key event that showed how great and dedicated of an indivudal she was, was when she got promoted as an Account Executive after showing greatness as a recruiter. Even though we work for different companies now, we still keep in touch because I value her.”"]']### Assistant: The agent's job is to generate opportunities and accelerate growth, and today, the agent is reaching out to the user because they need assistance in implementing social selling techniques to strengthen their sales strategy.
### Human: Agent: ['James Pinedo', 'Dedicated to using the art of filmmaking to produce content with a positive voice for modern families, James Pinedo, II, is a filmmaker who works in feature films, network and streaming television, ad agencies and ministries to write, direct, produce, film, edit and distribute stories. James believes that hearing a well told story can change the heart and move the soul, and he has dedicated his live to pursuit of the beautiful in order to be a voice that will change the world for the better. James has worked with production companies such as Fox, ABC and CBS to be a part of production on shows and movies such as Grey’s Anatomy, 9-1-1, and The Wolverine, as well as ministries to produce programs such as 33 Days to Merciful Love, The Choice Wine and That Man is You!. James has also written and directed the feature length film, The Extrovert, which premiered internationally at the I Will Tell International Film Festival in London and where it won the Distinguished Jury Selection award. James holds a BA in Radio/TV/Film from the University of Texas at Austin, where he graduated with highest honors.', 'Marketing Manager at WR Immigration', 'WR Immigration', '[{"company":"WR Immigration","company_id":"wrimmigration","industry":"Law Practice","location":null,"positions":[{"description":"Oversee all Marketing endeavors for the firm, with a heavy focus on B2B. Utilize Salesforce (Pardot and Ad Studio) to create large scale marketing campaigns.","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"WR Immigration","title":"Marketing Manager"},{"description":"Execute the firm’s marketing campaigns and B2B sales process. Develop captivating video content, and help oversee the firm’s various online marketing channels including social media accounts, blog, and website. - Use Pardot to Develop, execute and manage impactful lead generation campaigns to attract and engage prospects;- Use data to optimize campaigns and track key performance indicators to measure success;- Oversee lead scoring, grading and nurturing as well as target audience segmentation; - Create landing pages, forms, dynamic workflows and lists as needed;- Create creative, high quality video content for email campaigns, website, social media, internal trainings, and other marketing purposes;- Manage firm’s video content by providing tech support during webinars, editing webinar or training recordings, and hosting video content online and in Box; and,- Oversee online marketing channels including social media accounts, blog, and website as needed.","duration":"Jan 2021 Jan 2022 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2022","start_date":"Jan 2021","subtitle":"WR Immigration","title":"Digital Marketing Specialist"}],"url":"https://www.linkedin.com/company/wrimmigration"},{"company":"Phantos Film","company_id":"phantos-film","location":"Santa Monica, California","positions":[{"description":"In charge of developing and executing the production content slate for Phantos Film.- Developed \\"LoveLaughLife,\\" a musical for the whole family- Produced \\"Beating Harvey,\\" an award winning short about a family fighting to stay together in amidst the destruction of Hurricane Harvey- Executed the distribution deal for \\"The Extrovert,\\" a faith film In charge of developing and executing the production content slate for Phantos Film.- Developed \\"LoveLaughLife,\\" a musical for the whole family- Produced \\"Beating Harvey,\\" an award winning short about a family fighting to stay together in amidst the destruction of Hurricane Harvey- Executed the distribution deal for \\"The Extrovert,\\" a faith film","duration":"Jul 2016 Jan 2022 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jan 2022","start_date":"Jul 2016","subtitle":"Phantos Film","title":"Film Director"}],"url":"https://www.linkedin.com/company/phantos-film"},{"company":"First Presbyterian Church of Hollywood","company_id":"first-presbyterian-church-of-hollywood","location":"Greater Los Angeles Area","positions":[{"description":"Organize on location filming for nearby studios at FPCH campus. Clients include Fox, ABC, CBS, Netflix and many more. Spearhead the communications with the church leadership towards the church members, managing/updating the website and weekly newsletter and event emails. Organize on location filming for nearby studios at FPCH campus. Clients include Fox, ABC, CBS, Netflix and many more. Spearhead the communications with the church leadership towards the church members, managing/updating the website and weekly newsletter and event emails.","duration":"Sep 2018 Jan 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2021","start_date":"Sep 2018","subtitle":"First Presbyterian Church of Hollywood","title":"Communications, Rentals and Filming Co-ordinator"}],"url":"https://www.linkedin.com/company/first-presbyterian-church-of-hollywood"},{"company":"Family Theater Productions","company_id":"family-theater-productions","location":"Greater Los Angeles Area","positions":[{"description":"Producing (often including videography and editing) short form content for the family. Completed over 190 shorts. This includes interviews, inspirational narrative shorts, PSA\'s for digital distribution. Producing (often including videography and editing) short form content for the family. Completed over 190 shorts. This includes interviews, inspirational narrative shorts, PSA\'s for digital distribution.","duration":"Jan 2017 Sep 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2018","start_date":"Jan 2017","subtitle":"Family Theater Productions","title":"Videographer/Editor/Short Form Content Producer"}],"url":"https://www.linkedin.com/company/family-theater-productions"},{"company":"Catholic Organization of Life, Inc","company_id":null,"location":"","positions":[{"description":"Successfully completed The Extrovert, the Cool\'s first feature film! Successfully completed The Extrovert, the Cool\'s first feature film!","duration":"Aug 2015 Jul 2016 1 year","duration_short":"1 year","end_date":"Jul 2016","start_date":"Aug 2015","subtitle":"Catholic Organization of Life, Inc","title":"Film Director"}],"url":""},{"company":"Paradisus Dei","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Media Director of Paradisus Dei’s internal production team runs a company capable of producing huge amounts of content on time and under budget that is at the same time capable of moving the hearts and minds of the audience via cutting edge filmmaking techniques. Projects have included-- The Choice Wine, this 9 session, hour-long marriage enrichment program starts by asking the question, \\"How hard is it to be happily married?\\" and ends with statistically proving the steps of how to achieve a happy marriage. It was shot in two continents, including sessions recorded before a live 300 person audience. It launches Sept., 2015 at the World Meeting of Families.- Hope Undimmed, a 7 session, hour-long program designed to help college students unravel the truth behind the pursuit of happiness. It features world renown authorities from the fields of astrophysics, biochemistry, theology and entertainment.- Eucharistic Miracles, a project shot on two continents and in three countries, this documentary was shot at historic sites of millennia old churches, and delves into the fascinating and faith-filling truths that still remain to this day.","duration":"Jan 2013 Aug 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2015","start_date":"Jan 2013","subtitle":"Paradisus Dei","title":"Media Director"}],"url":""},{"company":"Treeline Film","company_id":null,"location":"Santa Monica, CA","positions":[{"description":"Aided in the pre-production of projects such as Fox\'s The Wolverine and CBS\' Vegas. Aided in the pre-production of projects such as Fox\'s The Wolverine and CBS\' Vegas.","duration":"May 2011 Jul 2011 3 months","duration_short":"3 months","end_date":"Jul 2011","start_date":"May 2011","subtitle":"Treeline Film","title":"Intern"}],"url":""},{"company":"Mission Pictures International","company_id":"mission-pictures","location":"Santa Monica, CA","positions":[{"description":"Aided in the development of faith films. Aided in the development of faith films.","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"Mission Pictures International","title":"Intern"}],"url":"https://www.linkedin.com/company/mission-pictures"},{"company":"Positive Media","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"Worked on implementing marketing strategies for faith friendly films. Worked on implementing marketing strategies for faith friendly films.","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"Positive Media","title":"Intern"}],"url":""}]', '["Kevin James Hogan “It was a week before my COVID-era wedding and I was panicking. How do I capture the ceremony on video for family and friends who can\'t attend without paying a fortune? Do we livestream it with one camera? Naw, we\'ll miss too many moments. Do we rent video cameras and do a multi-cam setup? Naw, too pricey. Then I went to James and he said - how about both? His vision was to use an iPad to switch between video being shot on four to five iPhones. He also planned to boost the sound quality with three professional mics to cover the event space and the performance of a classical violin duet. It was a cost-effective solution that fit within my budget, while covering all the important moments and allowing family and friends to tune-in. I was thrilled! James executed his vision with grace and professionalism. He game-planned the shots and expertly coordinated with the iPhone users and the musicians. When challenges cropped up with the less-than tech friendly church, he found quick, effective solutions. The livestream turned out to be a great success. Family and friends tuned-in from all over the world and loved the presentation. It made them feel apart of the ceremony and took away some of the sadness of not being there. Afterward, James sweetened the sound mix and sent me all the files within three days. My wife and I will always be grateful to James for his ingenuity and creative vision. He\'s a highly talented artist and professional and also a very kind and humble guy.”","Don Burt “I had the opportunity to supervise James when we worked together at Family Theater Productions. I found him to be a very talented content producer who was passionate about the projects he worked on. He has a keen attention to detail and is very good at visualizing concepts. He is a talented cameraperson and editor and thrives in a collaborative environment. James is also as comfortable in leading a team as he is in being a part of a team and I thoroughly enjoyed our time together, for I knew that when I gave James a project, it would be completed and look great in a minimum amount of time. James is also always learning and trying to figure out new and exciting ways to deliver a good product. James is an asset to any organization who hires him.”"]'] User: ['Karenna Mazur', "I'm an experienced and dedicated event producer specializing in small to large-scale events, conferences, promotions, and experiential campaigns that connect people to products and brands in order to communicate a message or tell a story. I’m driven by innovation and results. And I am highly adept in all aspects of event planning, production, management, communications, budgeting, and staffing. I also excel in customer and guest services, vendor/client relationships and in building brand success.In maintaining my agility in today’s climate, I’m also capable and always gaining new experience with the many digital event platforms and types of streaming events being offered. And I believe that I have the critical experience necessary for producing successful events across any medium, that captivate and engage with any audience, and that always meet my client’s strategies and goals.AREAS OF EXPERTISEDrive event direction with strategic input based on business objectivesLead, create, plan, implement and execute events in support of clients initiativesLead and direct teams assigned to the event (including internal staff, vendors, venue staff and etc.)AREAS OF INTERESTTravelEntertainmentHospitality*Volunteerism", 'Professional and Collaborative Special Events Producer', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Special Event Producer"}],"url":""},{"company":"Disney Parks, Experiences and Products","company_id":"disney-parks-experiences-products","location":"Glendale, California, United States","positions":[{"description":"","duration":"Apr 2009 Dec 2020 11 years 9 months","duration_short":"11 years 9 months","end_date":"Dec 2020","start_date":"Apr 2009","subtitle":"Disney Parks, Experiences and Products","title":"Manager, Events"}],"url":"https://www.linkedin.com/company/disney-parks-experiences-products"},{"company":"DISNEY CONSUMER PRODUCTS AND INTERACTIVE MEDIA, INC.","company_id":"disney-consumer-products-and-interactive-media-inc.","location":"Glendale, California, United States","positions":[{"description":"","duration":"Oct 2006 Apr 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2009","start_date":"Oct 2006","subtitle":"DISNEY CONSUMER PRODUCTS AND INTERACTIVE MEDIA, INC.","title":"Global Special Events Manager"}],"url":"https://www.linkedin.com/company/disney-consumer-products-and-interactive-media-inc."},{"company":"Disney Consumer Products, Inc.","company_id":"disney-consumer-products-inc.","location":null,"positions":[{"description":"","duration":"Apr 2002 Oct 2006 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2006","start_date":"Apr 2002","subtitle":"Disney Consumer Products, Inc.","title":"Special Events Assistant Manager"},{"description":"","duration":"Sep 2000 Apr 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2002","start_date":"Sep 2000","subtitle":"Disney Consumer Products, Inc.","title":"Assistant Marketing Manager"},{"description":"","duration":"Apr 1999 Sep 2000 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2000","start_date":"Apr 1999","subtitle":"Disney Consumer Products, Inc.","title":"Product Development Supervisor"}],"url":"https://www.linkedin.com/company/disney-consumer-products-inc."},{"company":"Walt Disney Animation Studios","company_id":"walt-disney-animation-studios","location":"","positions":[{"description":"","duration":"Mar 1991 Mar 1999 8 years 1 month","duration_short":"8 years 1 month","end_date":"Mar 1999","start_date":"Mar 1991","subtitle":"Walt Disney Animation Studios","title":"Assistant Production Manager"}],"url":"https://www.linkedin.com/company/walt-disney-animation-studios"}]', '["Jeff Metzler “Writing a recommendation for Karenna is only difficult because word cannot effectively articulate what an impactful human being and professional she is. I had the pleasure of working for Karenna on MICKEY: The True Original in NYC. It was an ambitious, never done before pop-up that Karenna drove with grace and an impressive level of operational detail and efficiency. She is able to effectively lead any endeavor, trust her team with delegated tasks but also dive in herself when extra hands are needed. She\'s unafraid to get her hands dirty and is as kind to celebrities and dignitaries as she is with security guards and cleaning staff. As a member of her team I felt taken care of, respected, and was always clear on her expectations and directives. I\'ve moved into managerial roles myself since working with her and have come to realize that the two most important jobs a manager has is to clearly communicate the direction the team is going and to make sure everyone is taken care of. Balancing those two things is incredibly challenging but is something Karenna does with ease, charm, and often a good laugh or two. If I had my druthers, I\'d work with her for the rest of my career. Whether in special events, communications, entertainment or beyond, Karenna is a tremendous value add to any team. ”","Nicole Gervais “I had the pleasure of working alongside Karenna on a multitude of projects for The Walt Disney Company, including some of the brand\'s largest-scale activations of which Karenna was spearheading. She is a tremendously hard worker, an absolute joy to be around and always carries a \\"can do\\" collaborative spirit. Karenna is an asset to the team and is very seasoned within the Events & Entertainment industry. ”"]']### Assistant: The agent's job is to produce and distribute compelling video content for marketing campaigns, and today the user is reaching out to the agent because they need assistance in planning and executing a large-scale promotional event for their client.
### Human: Agent: ['Michael Goldman', "I'm passionate about solving real problems for real people in innovative ways. For that reason, I pursue a combination of both software engineering and entrepreneurship (or intrapreneurship) in my career. Whether I'm the sole developer of an application or part of a large development team, I take ownership of the software I work on and I care a great deal about its quality in terms of user experience. User experience is not confined to the front-end but is all-encompassing. An app that takes too long to load data can quickly ruin the experience and lose customers. Similarly, poor security when exploited will ruin the experience for the user after the fact and will likely create distrust of the organization among existing and prospective customers. Thus, I keep the user experience in mind throughout all aspects of my work.I have been fortunate to be the sole developer of a production application and have ownership of the product from design to performance to customer support. I loved the product management component of that role as well as the systems architecture aspect. I also enjoyed the wide variety of tasks which kept me on my toes. I seek opportunities which similarly utilize the breadth of my skillset beyond writing code.", 'Software Developer at VeraSci', 'VeraSci', '[{"company":"VeraSci","company_id":"verasci","industry":"Pharmaceuticals","location":"Durham, North Carolina, United States","positions":[{"description":"Building an Angular application and serverless API (Azure Functions) Building an Angular application and serverless API (Azure Functions)","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"VeraSci","title":"Software Developer"}],"url":"https://www.linkedin.com/company/verasci"},{"company":"Smpl AgTech","company_id":"smpl-agtech","location":"","positions":[{"description":"","duration":"Jan 2020 Mar 2020 3 months","duration_short":"3 months","end_date":"Mar 2020","start_date":"Jan 2020","subtitle":"Smpl AgTech","title":"Software Engineering Contractor"}],"url":"https://www.linkedin.com/company/smpl-agtech"},{"company":"Johego","company_id":"johego","location":"Greater St. Louis Area","positions":[{"description":"","duration":"Jan 2018 Dec 2019 2 years","duration_short":"2 years","end_date":"Dec 2019","start_date":"Jan 2018","subtitle":"Johego","title":"Software Developer & Product Designer"}],"url":"https://www.linkedin.com/company/johego"},{"company":"Theoris Services","company_id":"theoris","location":"Fishers, Indiana","positions":[{"description":"","duration":"Jun 2017 Dec 2017 7 months","duration_short":"7 months","end_date":"Dec 2017","start_date":"Jun 2017","subtitle":"Theoris Services","title":"IT Contractor, Web Apps Development"}],"url":"https://www.linkedin.com/company/theoris"},{"company":"Startup Weekend Purdue","company_id":null,"location":"West Lafayette, IN","positions":[{"description":"","duration":"Jan 2017 Apr 2017 4 months","duration_short":"4 months","end_date":"Apr 2017","start_date":"Jan 2017","subtitle":"Startup Weekend Purdue","title":"Creator & Lead Organizer"}],"url":""},{"company":"Salesforce","company_id":"salesforce","location":"Indianapolis, Indiana","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"Salesforce","title":"Software Engineer Intern, Marketing Cloud Platform Framework"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Dunmo","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"Dunmo","title":"CEO & Co-Founder"}],"url":""},{"company":"FeatureQuest","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2016 Mar 2016 2 months","duration_short":"2 months","end_date":"Mar 2016","start_date":"Feb 2016","subtitle":"FeatureQuest","title":"Full Stack Developer"}],"url":""},{"company":"Rook Security","company_id":"rook-security","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"May 2015 Mar 2016 11 months","duration_short":"11 months","end_date":"Mar 2016","start_date":"May 2015","subtitle":"Rook Security","title":"Software Developer Intern"}],"url":"https://www.linkedin.com/company/rook-security"},{"company":"Hawkmoon Software","company_id":null,"location":"West Lafayette, IN","positions":[{"description":"","duration":"Jun 2014 Sep 2014 4 months","duration_short":"4 months","end_date":"Sep 2014","start_date":"Jun 2014","subtitle":"Hawkmoon Software","title":"Freelance Software Developer"}],"url":""},{"company":"Elgin Community College","company_id":"elgin-community-college","location":"Elgin, IL","positions":[{"description":"","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Elgin Community College","title":"Classroom Aide"}],"url":"https://www.linkedin.com/company/elgin-community-college"},{"company":"Elgin Community College","company_id":"elgin-community-college","location":"Elgin, IL","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Elgin Community College","title":"Classroom Aide"}],"url":"https://www.linkedin.com/company/elgin-community-college"}]', '["Michael Kehoe, P.E. “At Johego, Michael was responsible for designing and developing the next generation of our user-facing software for iOS, Android, and the Web. In order to pursue this responsibility, Michael was asked to work largely independently with a wide variety of technologies including, but not limited to, Amazon Web Services, Ionic (Angular), MongoDB, Nginx, Node, and Python. His primary achievement was the successful launch of a cross-platform app to help social workers, police officers, and other public servants more efficiently connect people in need with social and medical services. I am grateful for Michael’s diligent work on Johego’s behalf, and I look forwarding to seeing what other software solutions he develops in the future.”","Arnal Joan “Michael Goldman was an outstanding teacher\'s assistant in the Elgin Community College 2012 Kids\' College Summer Camp Program. He has a great work ethic and was a strong team player and leader. I appreciated Michael\'s ability to work with a diversity of personalities and take on the responsibilities of a wide variety of duties. Michael Goldman would be an asset to any organization. I am available for references: jarnal@elgin.edu”"]'] User: ['Heather Hernandez', 'Non-profit HR leader with more than 15 years of experience in talent acquisition, talent management, compensation management, benefits strategy and administration, employee relations, staff events, diversity work and training.', 'Senior Human Resources Officer', 'Outreach Community Ministries', '[{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","industry":"Philanthropy","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Outreach Community Ministries","title":"Senior Human Resources Officer"},{"description":"","duration":"Jul 2008 Oct 2020 12 years 4 months","duration_short":"12 years 4 months","end_date":"Oct 2020","start_date":"Jul 2008","subtitle":"Outreach Community Ministries","title":"Director of Human Resources"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"},{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","location":null,"positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Outreach Community Ministries","title":"Human Resources Coordinator"},{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Outreach Community Ministries","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"}]', '["Jill Wiles Wolf “I have worked in non-profit organizations for most of the last nineteen years, and the Human Resources Department Heather leads in her current role is by far the most professional, proactive, and engaged of any I have encountered in my professional life. I have been continually impressed by Heather’s pursuit of excellence and growth in her own work and the ways in which she leverages her position and expertise for the benefit of everyone in the organization. Heather’s diplomacy, thoughtful wisdom, and clarity are truly remarkable. I have observed her during several intense situations and have always left those meetings thankful for her presence and wishing I had taken notes about the way she gracefully addressed the complex challenges that were presented. She is also a person of integrity and grit. She has overseen a number of multi-layered and time consuming projects at work, and I know that she was both leading and delegating those projects to completion. She is a big-picture thinker with an eye on the details, and I’m thankful to have her as a colleague.”","Bryan Krup “I reported to Heather while completing an HR Internship at Outreach Community Ministries. She always had a warm presence and demonstrated deep a competency in HR. She was very intentional about building up those around her and utilizing the skill-sets that each person brought. She gave me countless opportunities to learn and was great at giving feedback. I would recommend Heather to anyone looking to hire an accomplished HR Professional! ”"]']### Assistant: The agent's job is to enhance the software development process with a focus on user experience. Today, the agent is reaching out to the user because they need to gather feedback on the user experience of a new software application being developed for Outreach Community Ministries.
### Human: Agent: ['Jennie Gambach', 'Professional in Higher Education Administration/Student Affairs with additional background in general administration, development and communications for non-profits. Diverse interests including program coordination, admissions, academic advising, experiential learning, and retention.', 'Higher Education Professional', 'Colorado School of Mines', '[{"company":"Colorado School of Mines","company_id":"colorado-school-of-mines","industry":"Higher Education","location":null,"positions":[{"description":"Holistically advise chemical engineering, biochemistry, chemistry, and quantitative biosciences and engineering majors. Support hiring and training initiatives in CASA.","duration":"Jul 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Colorado School of Mines","title":"Academic Advising Coordinator, Center for Academic Services and Advising"},{"description":"Support the academic progression of the 800+ graduate and undergraduate students in the Department of Chemical and Biological Engineering through holistic advising, proactive communications, and resource development. Facilitate department\'s graduate admissions process and serve as the main point of contact for prospective undergraduate and graduate student/family inquiries and visits including organizing departmental participation in major annual recruiting events. Manage, plan and support programming initiatives. Track and report student progress and other related data.","duration":"Oct 2017 Jul 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2020","start_date":"Oct 2017","subtitle":"Colorado School of Mines","title":"Student Services Administrator, Chemical and Biological Engineering"}],"url":"https://www.linkedin.com/company/colorado-school-of-mines"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton, NJ","positions":[{"description":"Work closely with PhD students in Politics throughout all their interactions with the university, from fielding inquiries from prospective students to shepherding candidates through the final dissertation defense process. Advise students on program requirements, keeping detailed student records of milestone completion. Manage admissions process, from facilitating committee workflow to executing all aspects of campus visit recruiting days. Coordinate graduate program activities including course scheduling, events, communications, and dossier service.","duration":"Aug 2015 Aug 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2017","start_date":"Aug 2015","subtitle":"Princeton University","title":"Graduate Program Administrator, Politics Department"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Southern Illinois University","company_id":"southern-illinois-university","location":"Carbondale, IL","positions":[{"description":"Served as primary internship coordinator for 750 undergraduate students across media arts majors, providing individual and group career advising and running all logistical and programmatic aspects of placed multi-state internship/externship programs. As recruitment coordinator, represented the academic programs of the college to the public at on and off campus events; met with and provided tours to individual students and their families; responded to phone and email inquiries; and oversaw creation and upkeep of recruiting materials in coordination with dean, advisors, and department leadership. Additionally, supported retention efforts such as organizing New Student Orientation presentation for the college, running listserv, and connecting students to resources and activities. Coordinated events and meetings of varying sizes and for diverse constituents from alumni to students.","duration":"Sep 2013 Aug 2015 2 years","duration_short":"2 years","end_date":"Aug 2015","start_date":"Sep 2013","subtitle":"Southern Illinois University","title":"Coordinator of Recruitment, Retention, & Internships, College of Mass Communication and Media Arts"}],"url":"https://www.linkedin.com/company/southern-illinois-university"},{"company":"Campus Labs","company_id":"campus-labs","location":"Buffalo, NY","positions":[{"description":"Consult with customers (staff, faculty, and administrators) from over 30 campuses on all aspects of the assessment cycle from planning divisional and departmental assessment efforts to reporting and sharing assessment results. Reviewed and provided constructive feedback on individual assessment projects (e.g., surveys, rubrics, focus groups). Developed and presented national webinars on assessment best practices as well as custom sessions to individual universities. Instructed on technical usage and best practice application of Campus Labs software. Served on committees and worked collaboratively in teams.","duration":"Jul 2012 Jul 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2013","start_date":"Jul 2012","subtitle":"Campus Labs","title":"Assistant Director, Assessment Programs"}],"url":"https://www.linkedin.com/company/campus-labs"},{"company":"D\'Youville College","company_id":"dyouville","location":"Buffalo, NY","positions":[{"description":"Market study abroad programs to students, design and present session introducing study abroad to first-year students, advise students considering study abroad and answer questions, create pre-departure guide, develop assessments and re-entry orientation, assist with international student services as needed. Market study abroad programs to students, design and present session introducing study abroad to first-year students, advise students considering study abroad and answer questions, create pre-departure guide, develop assessments and re-entry orientation, assist with international student services as needed.","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"D\'Youville College","title":"Graduate Intern, Study Abroad Office"}],"url":"https://www.linkedin.com/company/dyouville"},{"company":"Canisius College","company_id":"canisius-college","location":"","positions":[{"description":"Provide student-centered career and internship services including resume and cover letter critiques, advisement on networking, interviewing and job search strategy, workshops, and promotion of Canisius Career Center and Western New York Association of College Career Centers (WNYACCC) events. Serve as teaching assistant to Internship and Career Prep Seminar. Provide student-centered career and internship services including resume and cover letter critiques, advisement on networking, interviewing and job search strategy, workshops, and promotion of Canisius Career Center and Western New York Association of College Career Centers (WNYACCC) events. Serve as teaching assistant to Internship and Career Prep Seminar.","duration":"Aug 2010 May 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2012","start_date":"Aug 2010","subtitle":"Canisius College","title":"Graduate Assistant, Career Center"}],"url":"https://www.linkedin.com/company/canisius-college"},{"company":"The Pennsylvania State University","company_id":"penn-state-university","location":"State College, Pennsylvania Area","positions":[{"description":"Present to incoming first years on the academic transition from high school to college, meet individually with students to help them begin to think intentionally about academic goals and ensure appropriate college enrollment, advise students in selecting appropriate first semester courses that test interests and meet graduation and major requirements. Present to incoming first years on the academic transition from high school to college, meet individually with students to help them begin to think intentionally about academic goals and ensure appropriate college enrollment, advise students in selecting appropriate first semester courses that test interests and meet graduation and major requirements.","duration":"May 2011 Jul 2011 3 months","duration_short":"3 months","end_date":"Jul 2011","start_date":"May 2011","subtitle":"The Pennsylvania State University","title":"Academic Advising Intern"}],"url":"https://www.linkedin.com/company/penn-state-university"},{"company":"Kartemquin Films","company_id":"kartemquin-educational-films","location":"Chicago, IL","positions":[{"description":"Jack of all trades at media arts non-profit. Development support and grant writing, communications work including producing content for social/new media, website, and print, oversee competitive intern program, light HR and accounting support, manage office building and assist Executive Director and Finance Director as needed. Jack of all trades at media arts non-profit. Development support and grant writing, communications work including producing content for social/new media, website, and print, oversee competitive intern program, light HR and accounting support, manage office building and assist Executive Director and Finance Director as needed.","duration":"Jun 2007 Aug 2009 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2009","start_date":"Jun 2007","subtitle":"Kartemquin Films","title":"Operations Manager (previously Communications/Development Assistant)"}],"url":"https://www.linkedin.com/company/kartemquin-educational-films"}]', '["Justine Nagan “Jennie was an all around wonderful colleague. Her attention to detail, commitment to the organization and pleasant demeanor made her a stand-out employee. She is candid and insightful, and is a wonderful problem solver. I would highly recommend Jennie Gambach!”","Allison Suflita “I had the privilege to work with and share an office with Jennie during the second year of my master\'s program. From the moment we hired her, I knew that she would be a tremendous asset to the office. Within her first three weeks in the Career Center, I had a family emergency which kept me out of the office. Jennie stepped up to the plate and not only accomplished all of her tasks with little training, but tackled mine as well, making my transition back as easy as it could be. She is a warm, compassionate individual who would be a great addition to any student services office.”"]'] User: ['Richard Ramsay', '"Accomplished, strategic thinking senior executive with an exemplary record of bringing manufacturing operations to new levels of performance...", Sandeep Dalvie, EVP MDC vacuum products.Specialties: Operations, customer liaison, change agent, individual contributions, execution, leadership, teamwork, convergence of team and resources in achievement of objectives.', 'GM / Chief Operations Officer / Director of Manufactuing "Accomplished, strategic thinking senior executive"', 'KNT manufacturing', '[{"company":"KNT manufacturing","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"KNT manufacturing","title":"COO"}],"url":""},{"company":"Celestica, DBA D&H Manufacturing","company_id":"celestica","location":"Fremont CA","positions":[{"description":"Site overall responsibility, compliance, regulatory, operations, P&L, and integration of the operationally independent multimillion dollar/ 300+ employee site within the worldwide \\"complex mechanical\\" structure of hundreds of millions under a multibillion dollar corporate structure.Targeted successful operational turnaround enabling operational stability minimizing risk and enabling reliability and long term success.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Celestica, DBA D&H Manufacturing","title":"General Manager, Fremont-Warm Springs site"}],"url":"https://www.linkedin.com/company/celestica"},{"company":"KNT Manufacturing","company_id":null,"location":"Fremont, CA","positions":[{"description":"Operations of large high tech manufacturer servicing high technology capital equipment OEM\'s in semiconductor capital equipment, automotive, medical equipment, laser and others. Fulfilling engineering, prototype, NPI, production support and collaboration throughout the product cycle from inception to maturation utilizing latest technology in machining, fabrication, verification and practices in quality systems and operations. Working closely with partner customers in tailoring collaborative systems focused on collective goals and objectives..","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"KNT Manufacturing","title":"President"}],"url":""},{"company":"G&K Manufacturing","company_id":null,"location":"Santa Clara","positions":[{"description":"Operated manufacturing for contract precision manufacturer within ISO structure, expanding into aerospace with AS9100 certification. Utilized 5 axis machining capabilities in fulfilling competitive demand while controlling labor costs, maximizing accuracy, increasing utilization and though put. Expanded business in medical, semiconductor capital equipment and aerospace industries.","duration":"Dec 2008 Jan 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2010","start_date":"Dec 2008","subtitle":"G&K Manufacturing","title":"COO"}],"url":""},{"company":"MDC Vacuum Products","company_id":"mdcprecision","location":"","positions":[{"description":"MDC Vacuum Products, Hayward CADirector of OperationsResponsible for Ops of a multi-million dollar international commodity and device manufacturer with overseas operations and markets. Executed successful culture change enabling never had before levels of Teamwork and collaboration. Achieved up to 50% increase to top line, while doubling key product line performance and overseas operations success. Increased revenue and throughput, while decreasing cycle-time and inventory.","duration":"Nov 2007 Dec 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2008","start_date":"Nov 2007","subtitle":"MDC Vacuum Products","title":"Director of Operations"}],"url":"https://www.linkedin.com/company/mdcprecision"},{"company":"K-Fab","company_id":null,"location":"","positions":[{"description":"2005-2007K-Fab, Santa Clara CAExecutive Vice PresidentDirector of OperationsResponsible for all aspects of a 50 employee manufacturer : Operations, Machining, Shipping/Receiving, Purchasing, Human Resources, Sales and compliances. Achieved “greatest net profits in many years” while simultaneously relocating to a new facility and retooling and modernizing the operation. Implemented culture change enabling the organization to face significant market changes and adapt to it’s changing needs and expectations. Tripled #2 customer (measured in $).Successfully introduced #3 and #4 customers, as well as 50% of the top 10 customers.Increased revenue 30%.Introduced 45% new customers.Through the successful execution of these accomplishments was promoted to Executive Vice President.","duration":"Sep 2005 Nov 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2007","start_date":"Sep 2005","subtitle":"K-Fab","title":"Executive Vice President"}],"url":""},{"company":"Intevac","company_id":"intevac","location":null,"positions":[{"description":"Responsible for corporate quality, compliance and supply base management. Developing qualification programs, auditing process, supplier/employee training, processes, material flow, calibration. Responsible for supply chain management, compliance of products to specification, successfully managing products within high change, aggressive lead-time environment, achieved goals (development/delivery of revolutionary capital product-on time!)! Work within company structure (from the office of the President to shipping/receiving) to effect company goals. Work with peer groups, teams, contractors, suppliers. Recognized as a change agent in achieving the unachievable (time/cost/complexity…). Achieving overall cost reductions of flagship product of 30% while maintaining consistent supply of product. Reduced costs $3M.","duration":"Nov 2003 Nov 2005 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2005","start_date":"Nov 2003","subtitle":"Intevac","title":"Quality management"},{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Intevac","title":"."}],"url":"https://www.linkedin.com/company/intevac"},{"company":"CDS Engineering","company_id":null,"location":"San Carlos, CA","positions":[{"description":"Operations of large high tech manufacturer servicing high technology capital equipment OEM\'s in semiconductor capital equipment, aerospace and others. Fulfilling engineering, prototype, NPI, production support and collaboration throughout the product cycle from inception to maturation utilizing latest technology in machining, fabrication, verification and practices in quality systems and operations. Working closely with partner customers in tailoring collaborative systems focused on collective goals and objectives..","duration":"1995 2003 8 years","duration_short":"8 years","end_date":"2003","start_date":"1995","subtitle":"CDS Engineering","title":"General Manager"}],"url":""},{"company":"Newport Corporation","company_id":"newport-corporation","location":"","positions":[{"description":"","duration":"1989 1994 5 years","duration_short":"5 years","end_date":"1994","start_date":"1989","subtitle":"Newport Corporation","title":"Manufacturing"}],"url":"https://www.linkedin.com/company/newport-corporation"}]', '["“In the past I have worked with Richard over an extended period of time. Richard is very knowledgeable in the Manufacturing business, with special emphasis on machining, fabrication and assembly. He holds a high standard of ethics and is a man of integrity. His communication skills are effective with all levels of personnel. My experience working with Richard showed that he was very effective in attaining or exceeding company goals and objectives. He is an excellent leader and I am grateful to have been on his team in the past. I recommend Richard for any senior leadership role in manufacturing.”","“ Richard was able to take a very challenging situation in the Semiconductor Equipment Manufacturing where we were challenged with product quality, on time delivery and profitability. In a very short period of time he set the foundation for changing the culture of the team to become more customer focused and making and meeting commitments. His leadership, hard work and wide experience allowed our team to meet very challenging on time delivery and quality milestones while executing on an aggressive profitability roadmap. Richards ethic, strong technical experience and manner allows him to create lasting relationship with key customers. I would hire Richard anytime as part of my key management team in a technical or GM management team. Richard reported to me at Celestica (D&H Facility) and was GM of a more than $60M year high precision machining/assembly factory and our R&D Center of Excellence”"]']### Assistant: The agent's job is to coordinate admissions and academic advising in a higher education institution. Today, the agent is reaching out to the user to discuss potential collaboration opportunities in enhancing manufacturing operations at the user's company.
### Human: Agent: ['Todd Keller', 'Specialties: Project Management Professional Certified by PMI', 'Project Manager at B.E.A.T. LLC.', 'B.E.A.T. LLC.', '[{"company":"B.E.A.T. LLC.","company_id":"b-e-a-t-llc-","industry":"IT Services and IT Consulting","location":"Bethesda, Maryland, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Oct 2020","subtitle":"B.E.A.T. LLC.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/b-e-a-t-llc-"},{"company":"AAC Inc.","company_id":"aac-inc","location":"Bethesda, Maryland, United States","positions":[{"description":"Program Manager at AAC Inc. providing O&M Telecom support to the Walter Reed National Military Medical Center in Bethesda Program Manager at AAC Inc. providing O&M Telecom support to the Walter Reed National Military Medical Center in Bethesda","duration":"Sep 2019 Oct 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2020","start_date":"Sep 2019","subtitle":"AAC Inc.","title":"Program Manager"}],"url":"https://www.linkedin.com/company/aac-inc"},{"company":"STS Group","company_id":"sts-group-ag","location":"Walter Reed National Military Medical Center Bethesda, MD","positions":[{"description":"","duration":"Jun 2010 Sep 2019 9 years 4 months","duration_short":"9 years 4 months","end_date":"Sep 2019","start_date":"Jun 2010","subtitle":"STS Group","title":"Sr. Program Manager"}],"url":"https://www.linkedin.com/company/sts-group-ag"},{"company":"Network Designs, Inc.","company_id":"network-designs-inc-","location":"","positions":[{"description":"","duration":"Nov 1999 May 2010 10 years 7 months","duration_short":"10 years 7 months","end_date":"May 2010","start_date":"Nov 1999","subtitle":"Network Designs, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/network-designs-inc-"}]', '["Michael T. Simmons, PMP, ITIL, CSM, SSGB, VSP “Todd is the consummate professional. He is tactically and technically proficient in many facets of IT, as well as, Project and Program Management! He’s consistently looking out for his team while skillfully balancing the needs of the client. He’s an outstanding mentor and leader. He helped me tremendously as I transitioned from Project Manager to Site Manager in 2013.”","Marcus Meyer “I had the opportunity to work with Todd Keller at Network Designs, Inc. in Vienna, VA. I served as a Network Engineer under Todd. Though I only worked with Todd for approximately eighteen months, I was able to develop a good understanding of his personal and professional experience, performance, and goals. As Project Manager and Senior Systems Engineer, Todd was both effective and efficient in all areas of responsibility. He was a pleasure to work with and for, consistently providing guidance and notable input in all aspects of operations. Although, Todd’s professional demeanor drove a demanding and strategic schedule, his remarkable work ethic and character brought confidence and lucrative solutions to the work place. Notably, he did so with an affable personality and positive attitude. I was impressed with his proactive approach to providing creative solutions for the company and its clients, always mindful of deadlines and budgets. Todd was both a leader and a team player, always ready and willing to jump in and help whenever and wherever needed. For these reasons, Todd earned the trust and respect of his colleagues and superiors as a dependable and loyal co-worker and friend.”"]'] User: ['David E. Brown', 'Experienced Senior Operations Project Manager with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in IT Strategy, Professional Services, Management, Software as a Service (SaaS), and Pre-sales.', 'Renewals Sales Operations, Sr Project Manager at Blue Yonder', 'Blue Yonder', '[{"company":"Blue Yonder","company_id":"blueyonder","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jun 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Blue Yonder","title":"Renewals Sales Operations, Sr Project Manager"},{"description":"","duration":"Dec 2014 Jun 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2018","start_date":"Dec 2014","subtitle":"Blue Yonder","title":"Senior Renewals Manager"},{"description":"","duration":"May 2012 Dec 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2014","start_date":"May 2012","subtitle":"Blue Yonder","title":"Senior Support Liaison/Renewals Partner"},{"description":"","duration":"2009 May 2012 3 years","duration_short":"3 years","end_date":"May 2012","start_date":"2009","subtitle":"Blue Yonder","title":"Senior Product Specialist"},{"description":"","duration":"2001 2009 8 years","duration_short":"8 years","end_date":"2009","start_date":"2001","subtitle":"Blue Yonder","title":"Technical Analyst Support"}],"url":"https://www.linkedin.com/company/blueyonder"},{"company":"McKesson","company_id":"mckesson","location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"McKesson","title":"Chain Accounts Mgr/Technical Analyst"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"Ames Department Stores","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1997 9 years","duration_short":"9 years","end_date":"1997","start_date":"1988","subtitle":"Ames Department Stores","title":"Project Manager"}],"url":""}]', '["Kristen Martin “David\'s technical knowledge and customer focus were the competencies that made him. These compentencies were what drove me to select him to work with an escalated customer or complicated technical issue. I knew I could rely on him to resolve the situation with little assistance from me.”","Scott Pedersen “Davie was an enthusiastic co-worker that was always concerned with the best interests of the customers he worked with. He was always had a positive attitude and a great motivator.”"]']### Assistant: The agent's job is to provide project management services at B.E.A.T. LLC. Today, the user is reaching out to the agent because they need assistance with IT strategy and professional services.
### Human: Agent: ['Everett Mount', 'Specialties: Industrial Hygiene, Indoor Environmental Quality, Ergonomics, Vapor Intrusion Asessment and Mitigation and Comprehensive Safety Managment', 'CIH, CSP, President, Safety Synergy, LLC', 'Safety Synergy, LLC', '[{"company":"Safety Synergy, LLC","company_id":null,"location":"","positions":[{"description":"INDUSTRIAL HYGIENEOur approach focuses on the goal of worker health preservation. We have a proven record of distilling this complex science into clear guidance and exposure control.ERGONOMICSOur proprietary process simplifies program implementation. We use a unique blend of tools, resources and control strategies that maximize results and minimize costs.INDOOR ENVIRONMENTAL QUALITYWe’ll break down the myths and implement the best practices that meet the latest standards and guidelines.SAFETY MANAGEMENTWe provide a full portfolio of safety support that can be fully customized to your specific needs. A partial list is provided below: Accident Investigation Behavioral Based Safety Compliance Assistance Engineering Controls HazCom/ MSDS Insurance Loss Control PPE Guidance Product Safety Process Safety Risk Assessment Safety Action Planning Toxicology Guidance","duration":"Jan 2003 - Present 18 years 7 months","duration_short":"18 years 7 months","end_date":"Present","start_date":"Jan 2003","subtitle":"Safety Synergy, LLC","title":"President"}],"url":""},{"company":"Royal & SunAlliance","company_id":"rsa","location":"","positions":[{"description":"Commercial Division - Provided industrial hygiene and ergonomics consulting services to numerous clients and all accident prevention consultants and corporate staff.","duration":"Apr 1999 Dec 2003 4 years 9 months","duration_short":"4 years 9 months","end_date":"Dec 2003","start_date":"Apr 1999","subtitle":"Royal & SunAlliance","title":"Practice Leader - Industrial Hygiene and Ergonomics"}],"url":"https://www.linkedin.com/company/rsa"},{"company":"FMC Corporation","company_id":null,"location":"","positions":[{"description":"Responsible for oversight of a broad spectrum of safety and industrial hygiene program at a large chemical research and development center. Activities included administration of the industrial hygiene program, leadership of the emergency brigade, implementation of the ergonomics program and broad spectrum safety managment responsibilities","duration":"Mar 1993 Mar 1999 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 1999","start_date":"Mar 1993","subtitle":"FMC Corporation","title":"Safety and Industrial Hygiene Professional"}],"url":""},{"company":"FMC Corporation (Toxicology)","company_id":null,"location":"","positions":[{"description":"Functioned as Study Director for 52 inhalation toxicology studies; this included acute, sub chronic worker exposure, D.O.T and hypersensitivity assays used to assure regulatory compliance – several studies appeared in journals and national conferences","duration":"1988 1993 5 years","duration_short":"5 years","end_date":"1993","start_date":"1988","subtitle":"FMC Corporation (Toxicology)","title":"Inhalation Toxicologist"}],"url":""}]', '["“Everett is an extremely competent safety and industrial hygiene professional. He was a tremendous resource on both IH and ergo related issues. I have had the pleasure of calling on Everett in his new role as President of his own company and he continues to provide business savvy counsel on how to effectively maintain employee safety while being a fiscally sound business partner. Everett is a uniquely qualified EHS professional that I have and highly recommend to others looking for a true business partner, Frank J Cruice, CSP, CRSP, CHCM Corp. Dir. - Safety, Perdue Farms Inc.”","“It is so hard to find an industrial hygienist that is technically solid, has great communication skills and is business savy. Everett is all three and then some. He has phenomenal technical knowledge, can articulate the knowledge to the general layperson and is a business man who can relate to business owners and senior management. Everett has been a great asset to our organization.”"]'] User: ['Daniel Rice', 'Experienced Safety Professional with proven ability to interpret complex policies, procedures and regulations. Incorporating them in day to day operations through effective communication, training, meetings, and inspections. Maintaining an approachable demeanor and encouraging employees from all levels to share ideas and experience to establish and maintain the highest safety standards possible. Completing tasks safely, minimizing down time and associated costs with proper planning and execution.', 'Project Safety Manager Plant Daniel', 'McAbee Construction', '[{"company":"McAbee Construction","company_id":"mcabee","industry":"Construction","location":"Mobile, Alabama Area","positions":[{"description":"","duration":"Jan 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Jan 2016","subtitle":"McAbee Construction","title":"Project Safety Manager"}],"url":"https://www.linkedin.com/company/mcabee"},{"company":"GA West","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2015 Jan 2016 8 months","duration_short":"8 months","end_date":"Jan 2016","start_date":"Jun 2015","subtitle":"GA West","title":"Safety Coordinator"}],"url":""},{"company":"Coastal","company_id":null,"location":"Plant Daniel/Scrubber Project","positions":[{"description":"Developed the site specific safety plan, EAP, acquired necessary permits, maintained documentation, educated, trained, and engaged employees on all levels to maintain the highest standards possible regarding HSE. Conducted daily audits, and took immediate corrective action on any non-compliance issues discovered. Ensured quality JSA meetings were being conducted and documented as well as equipment/tool/PPE inspections. Developed the site specific safety plan, EAP, acquired necessary permits, maintained documentation, educated, trained, and engaged employees on all levels to maintain the highest standards possible regarding HSE. Conducted daily audits, and took immediate corrective action on any non-compliance issues discovered. Ensured quality JSA meetings were being conducted and documented as well as equipment/tool/PPE inspections.","duration":"Nov 2013 Jun 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2015","start_date":"Nov 2013","subtitle":"Coastal","title":"Project Safety Manager"}],"url":""},{"company":"McAbee Construction","company_id":null,"location":null,"positions":[{"description":"Kemper","duration":"Sep 2013 Nov 2013 3 months","duration_short":"3 months","end_date":"Nov 2013","start_date":"Sep 2013","subtitle":"McAbee Construction","title":"Safety Specialist"},{"description":"Overseeing the safe performance and management of MBUSI\'s C-class expansion project. Working diligently with employees and management to complete this project with no injuries and minimal non-compliance issues. New to the automotive manufacturing industry, I am excited to be gaining more experience that will further well round me for my future ! This project had no recordable injuries.","duration":"Jul 2013 Sep 2013 3 months","duration_short":"3 months","end_date":"Sep 2013","start_date":"Jul 2013","subtitle":"McAbee Construction","title":"Project Safety Manager"}],"url":""},{"company":"The Saxon Group, Inc.","company_id":"the-saxon-group-inc.","location":null,"positions":[{"description":"Implementing and maintaining a safe environment for our employees that is compliant with our customer Air Liquide as well as Southern Company and OSHA during the construction of an air separation unit that will produce nitrogen for the coal gasification process. This project had no recordable injuries.","duration":"Oct 2012 Jul 2013 10 months","duration_short":"10 months","end_date":"Jul 2013","start_date":"Oct 2012","subtitle":"The Saxon Group, Inc.","title":"Project Safety Manager"},{"description":"Assisted Project Management in the planning and execution of safe work practices for the new construction of a natural gas compressor station with 4 compressors and bays to accomodate 2 more in the future, located in the Marcellus Shale Region. Interpeted, communicated, and enforced complex regulations to ensure compliance with local,state, and federal agencies as well as our own and the client\'s, Williams Energy. This Project was successful with no recordable injuries and I also had the oppurtunity to expand on my environmental regulations knowledge. Located in a remote mountainside setting, this was a great experience all the way around!","duration":"Jan 2012 Sep 2012 9 months","duration_short":"9 months","end_date":"Sep 2012","start_date":"Jan 2012","subtitle":"The Saxon Group, Inc.","title":"Safety Mgr."},{"description":"Assigned to the Safety of Centerline Portion of the project Including two Mitubishishi CT Turbines, One Toshiba STG Steam Turbine. I was on the Centerline Project From start to finish and my responsibilities included but were not limited to; confined space training, fit and pft tests, Daily Morning meetings and stretch and flex exercises, followed by JSA meeting audits. reveiwed, inspected and observed engineered Critical Hoisting of Materials, parts and components. Ensured employees followed safe work practices such as the proper use of fall protection, barricades, tools, body positioning, and hazard recognition just to name a few, This was a very exciting project with lots of diverse activities transpiring simultaneously!","duration":"Mar 2011 Jan 2012 11 months","duration_short":"11 months","end_date":"Jan 2012","start_date":"Mar 2011","subtitle":"The Saxon Group, Inc.","title":"Safety Officer"}],"url":"https://www.linkedin.com/company/the-saxon-group-inc."},{"company":"The Saxon Group, Inc","company_id":null,"location":"Various Small Projects and shut downs. All Southern Company Projects","positions":[{"description":"I managed the safety program for several small projects for a very short period of time.The Sites included Plant Bowen; Chevron Replacement shut down, and JBR Scrubber Fiberglass warranty work. Tallulah Falls; Blown Out gate repair, Lead abatement, restoration. Tugalo dam; Structural Reinforcement. Goat Rock Dam; Piping repair and restoration. No Recordable injuries on these projects. I managed the safety program for several small projects for a very short period of time.The Sites included Plant Bowen; Chevron Replacement shut down, and JBR Scrubber Fiberglass warranty work. Tallulah Falls; Blown Out gate repair, Lead abatement, restoration. Tugalo dam; Structural Reinforcement. Goat Rock Dam; Piping repair and restoration. No Recordable injuries on these projects.","duration":"Jan 2011 Mar 2011 3 months","duration_short":"3 months","end_date":"Mar 2011","start_date":"Jan 2011","subtitle":"The Saxon Group, Inc","title":"Safety Manager"}],"url":""},{"company":"ASafeEnviro.com","company_id":"asafeenviro.com","location":"Gulf of Mexico","positions":[{"description":"Monitored the Decontamination efforts on the Discoverer Enterprise Ensuring workers were using safe practices and following federal guidelines, as well as BP, and Transoceans policies. Monitored the Decontamination efforts on the Discoverer Enterprise Ensuring workers were using safe practices and following federal guidelines, as well as BP, and Transoceans policies.","duration":"Jul 2010 Dec 2010 6 months","duration_short":"6 months","end_date":"Dec 2010","start_date":"Jul 2010","subtitle":"ASafeEnviro.com","title":"Safety Professional"}],"url":"https://www.linkedin.com/company/asafeenviro.com"},{"company":"Parsons","company_id":null,"location":"","positions":[{"description":"Atmospheric Monitoring, Water Sampling, decontamination station auditing. Monitored Clean up operations during the MC-252 Deep Water Horizon Release Response Offshore, onshore and near shore. Atmospheric Monitoring, Water Sampling, decontamination station auditing. Monitored Clean up operations during the MC-252 Deep Water Horizon Release Response Offshore, onshore and near shore.","duration":"Apr 2010 Jul 2010 4 months","duration_short":"4 months","end_date":"Jul 2010","start_date":"Apr 2010","subtitle":"Parsons","title":"safety inspector"}],"url":""},{"company":"United Scaffolding inc.","company_id":null,"location":"","positions":[{"description":"Logistics, Inventory Control, Loss prevention, Material Repair, purchasing. Logistics, Inventory Control, Loss prevention, Material Repair, purchasing.","duration":"2001 Apr 2010 9 years","duration_short":"9 years","end_date":"Apr 2010","start_date":"2001","subtitle":"United Scaffolding inc.","title":"Operations Mgr."}],"url":""}]', '["Eric Ranhorn “I worked with Mr Rice at a very large project in the past. Mr Rice is a very good HSN manager, he\'s very detailed in his training and in his orientation for new employees. Mr Rice is very knowledgeable with OSHA and safety requirements and policies. Mr Rice is very polite and professional when dealing with clients and with employees. I would look forward to working with or for Mr Rice any time. ”","Ramiro Romeo Zuniga “Daniel Rice is one of the top safety orientated person that I have the privilege of knowing. He is one of those safety personal that is there for the people not against the people. He is a good mentor and a great leader.”"]']### Assistant: The agent's job is to provide safety consulting services, and today, the agent is reaching out to the user because they need to discuss potential collaboration on an upcoming construction project to ensure the highest safety standards are maintained.
### Human: Agent: ['John Allen', 'Navy SEAL turned internet story teller.YouTube 👉 https://www.youtube.com/c/MrBallenInstagram & Twitter 👉 “johnballen416”TikTok 👉 “mrballen”', '"MrBallen" on YouTube (3.5M+ subs)', 'YouTube', '[{"company":"YouTube","company_id":"youtube","industry":"Internet","location":"","positions":[{"description":"Strange, dark and mysterious content delivered in story format 3-5 times a week! Strange, dark and mysterious content delivered in story format 3-5 times a week!","duration":"Jun 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jun 2020","subtitle":"YouTube","title":"Youtuber"}],"url":"https://www.linkedin.com/company/youtube"},{"company":"Elite Meet","company_id":"elite-meet","location":"United States of America","positions":[{"description":"Elite Meet is a 501(c)(3) nonprofit talent collective that exclusively represents Navy SEALs, fighter pilots and other elite veterans.I co-founded Elite Meet and was its CEO from February 2017 until September 2020. Elite Meet is a 501(c)(3) nonprofit talent collective that exclusively represents Navy SEALs, fighter pilots and other elite veterans.I co-founded Elite Meet and was its CEO from February 2017 until September 2020.","duration":"Feb 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Elite Meet","title":"Co-Founder / Board Member"}],"url":"https://www.linkedin.com/company/elite-meet"},{"company":"Operators Association","company_id":"operators-association","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2019 Dec 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2020","start_date":"Jun 2019","subtitle":"Operators Association","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/operators-association"},{"company":"US Navy","company_id":"us-navy","location":"Norfolk, Virginia Area","positions":[{"description":"","duration":"Dec 2010 Dec 2017 7 years 1 month","duration_short":"7 years 1 month","end_date":"Dec 2017","start_date":"Dec 2010","subtitle":"US Navy","title":"Navy SEAL"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Collier Ward “As a storyteller I can’t help but share John Allen’s posts. He takes episodes from his experience as a Navy SEAL, skillfully renders them with words and images, and then offers a lesson that we can apply to our own lives and careers. My takeaway: Learn to deliver content like this guy. ”","William M. “I’ve been following John for some time and took to his tutelage on developing engaging content for LinkedIn. After taking note of his posts, watching his videos, and reading articles he’s written, I was able to draft an update that has gotten over 5x as most views as I have followers with tons of interaction. If you want to learn how to engage on this platform and develop an influential brand, take John’s advice! It only took a few weeks from my initial concept to today where I’m reaching thousands of people with his model!”"]'] User: ['Lauren Linscheid', 'I am a communications professional and generalist with 10+ years of experience working with small businesses, nonprofits, as well as, Fortune 500 companies. I have managed content updates for 20+ websites, apps, and feeds for clients such as Hewlett Packard Enterprise, Snap Inc., The Walt Disney Company, and Expeditors. I have worked with cross functional global teams to quickly update content, solve client issues, and improve user experience. I have a B.A. with distinction in philosophy from Sonoma State University, where I was an editor for the college paper and interned at a local newspaper. In my spare time, I write short stories, dream of culinary greatness, practice photography, intenta aprender español, and explore the beautiful Pacific Northwest with my family.', 'Digital Communications Professional', 'National CASA/GAL Association for Children', '[{"company":"National CASA/GAL Association for Children","company_id":"national-casa-gal-association","industry":"Non-profit Organizations","location":"Greater Seattle Area","positions":[{"description":"Update content for both public and internal websites. Perform regular website QA audits. Monitor Google Analytics and social media metrics. Optimize public site for search engine optimization (SEO). Collaborate on social media strategy, content, and execution. Update content for both public and internal websites. Perform regular website QA audits. Monitor Google Analytics and social media metrics. Optimize public site for search engine optimization (SEO). Collaborate on social media strategy, content, and execution.","duration":"Mar 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Mar 2019","subtitle":"National CASA/GAL Association for Children","title":"Digital Communications Specialist"}],"url":"https://www.linkedin.com/company/national-casa-gal-association"},{"company":"Freelance","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"Advise small businesses on best practices for digital strategy, website creation, content, layout, vendors, and SEO. Train clients on various Content Management Systems. Create editorial timelines for regular site updates and audits. Write and edit press releases. Advise small businesses on best practices for digital strategy, website creation, content, layout, vendors, and SEO. Train clients on various Content Management Systems. Create editorial timelines for regular site updates and audits. Write and edit press releases.","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Freelance","title":"Digital Communications and Marketing Consultant"}],"url":""},{"company":"Investis","company_id":"investisdigital","location":"Greater Seattle Area","positions":[{"description":"As a Digital Communications Manager, I developed strong and proactive relationships with clients as their key, day-to-day contact for their digital estate. I ensured on-time project delivery, within budget, and to a very high standard. As a Digital Communications Manager, I developed strong and proactive relationships with clients as their key, day-to-day contact for their digital estate. I ensured on-time project delivery, within budget, and to a very high standard.","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Investis","title":"Digital Communications Manager, US"}],"url":"https://www.linkedin.com/company/investisdigital"},{"company":"Business Wire","company_id":"business-wire","location":null,"positions":[{"description":"As an HQ Product Specialist, I project-managed the build of online newsrooms and investor centers for Fortune 500 companies. Additionally, I maintained 15+ websites and acted as a liaison between clients and the internal tech team.","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Business Wire","title":"Product Specialist, NewsHQ and InvestorHQ"},{"description":"As Senior Client Services Representative, I aided the sales and management teams in exceeding sales targets. I planned & marketed over 25 media events, as well as, educated IR/PR clients about products, SEO, SEC disclosure, and social media.","duration":"2007 2013 6 years","duration_short":"6 years","end_date":"2013","start_date":"2007","subtitle":"Business Wire","title":"Senior Client Services Representative"}],"url":"https://www.linkedin.com/company/business-wire"}]', '["Melissa Davis “I had the pleasure of getting to know Lauren as our careers followed similar paths at Business Wire. Lauren exhibits a strong commitment to finding the best solutions for her clients\' problems and does so in a very organized and efficient manner. She is extremely successful in earning her clients\' trust through her proactive and genuine approach to her relationships with them. Lauren quickly became one of my favorite people to work with because she is always willing to lend a helping hand and offer creative ideas for improving the team\'s efficiency. I also really appreciate her sense of humor and tell it like it is attitude. For these reasons, Lauren was the first and only person I thought of when I was given the opportunity to hire a Digital Communications Manager on the West Coast for Investis. Lauren rose to the challenge of being the only Investis service team presence in the Pacific Time zone and single-handedly improved client satisfaction in the region by positioning herself as a trusted advisor and problem-solver. Any firm would be lucky to have Lauren as a member of its team. ”","Mitisha Patel “Lauren is technically sound, goal oriented and having attention to detail. It was great working with her. Very prompt in answering queries and adhere to processes. ”"]']### Assistant: The agent's job is to provide digital communications advice and mentorship to professionals seeking to improve their online presence and engagement, and today the user is reaching out to the agent because they need guidance on creating captivating content for their organization's website and social media platforms.
### Human: Agent: ['Derek Lanham Sr.', 'US Military Veteran with thirty-five years of hands-on experience in voice communications support, engineering, management, and strategic planning with seventeen year specializing in the healthcare vertical. Extensive knowledge and experience with implementing and supporting a wide array of voice communications technologies and manufactures. Currently Booz Allen Hamilton Team Lead of Unified Communications Operation which provides daily support and ensures operational integrity of the voice enterprise systems which includes 26,000 stations worldwide. By review/revising policy and procedures and developing a more collaborative work environment lead the team to reduce the over-all support request by 53% of previous years. Renegotiated maintenance and service contracts to improved services and SLA’s while reducing operational cost. Formerly managed the Telecommunication Department of Inova Health System for fifty-two sites within the Northern Virginia area. Responsible for ensuring the operational integrity of all Telecommunications Systems by managing preventive maintenance schedules and trouble resolution for all reported incidents. Developed and maintained the telecommunications strategic plan of the organization to include the infrastructure design to support state-of-art technology. Oversee the implementation of all telecommunications systems, equipment, cable plants, and external voice communication circuits. Detailed oriented with the ability to use technology to the utmost limits. Constantly striving to improve systems’ functionality, and utilization leading to operational cost reductions. Excellent communication skills and a high commitment to exceptional customer support; public speaker and published author for INNTouch Magazine, an international Nortel publication, and contributing author to NENA E911 model legislation. Specialties: • IT Voice strategic planning• Health Care voice communications• E911 MTLS implementation', 'Lead Associate at Booz Allen Hamilton', 'Booz Allen Hamilton', '[{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","industry":"Information Technology and Services","location":null,"positions":[{"description":"Telecommunications Operations Team Lead- managing the daily Ops and ensuring the enterprise voice communications systems integrity for the Firm","duration":"Jan 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Booz Allen Hamilton","title":"Lead Associate"},{"description":"Team Lead of Telecommunications Operation team to provide daily support and ensuring operational integrity of the voice enterprise systems which includes 26,000 stations worldwide","duration":"Sep 2011 Dec 2014 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2014","start_date":"Sep 2011","subtitle":"Booz Allen Hamilton","title":"Associate"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Inova Health System","company_id":"inova-health-system","location":"","positions":[{"description":"Managed the Telecommunication Department of Inova Health System for fifty-two sites within the Northern Virginia area. Responsible for ensuring the operational integrity of all Telecommunications Systems by managing preventive maintenance schedules and trouble resolution for all reported incidents","duration":"Jan 1994 Oct 2011 17 years 10 months","duration_short":"17 years 10 months","end_date":"Oct 2011","start_date":"Jan 1994","subtitle":"Inova Health System","title":"IT Manager, Voice Engineering"}],"url":"https://www.linkedin.com/company/inova-health-system"},{"company":"Fairfax County Public Schools","company_id":"fairfax-county-public-schools","location":"","positions":[{"description":"Serviced TV, VCR, camcoders and CATV systems","duration":"Jan 1990 Jan 1994 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1994","start_date":"Jan 1990","subtitle":"Fairfax County Public Schools","title":"AV Tech"}],"url":"https://www.linkedin.com/company/fairfax-county-public-schools"},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"Key system and PBX tech","duration":"Aug 1987 Jan 1990 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 1990","start_date":"Aug 1987","subtitle":"AT&T","title":"System Tech"}],"url":"https://www.linkedin.com/company/att"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"ET2 on USS Guadalcanal LPH-7","duration":"Apr 1983 Aug 1987 4 years 5 months","duration_short":"4 years 5 months","end_date":"Aug 1987","start_date":"Apr 1983","subtitle":"US Navy","title":"Electronic Tech Second Class"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["“I have had the pleasure of working with Derek for almost a decade. Initially I worked as a contractor but for the last 8 years I have worked as his direct report. Derek is the most dedicated and knowledgeable voice manager that I know. His dedication to his job and his work ethics are unparallelled. I have almost never found a time when he is not accessible and willing step in to help in any way he can. This includes vacations or after hours. While Derek does not micromanage his staff he always keeps abreast of the technology and understands how the systems he manages work. He communicates project and incident updates on a timely basis and stays on top of potential risks. Derek strives to keep costs down while trying to meet and/or exceed customer expectations. His decisions are based solely on what he feels is best for the company and are never motivated by personal goals. Project team members are all treated fairly and given the opportunity to interject ideas and suggestions. While Derek is easy to work with he does hold team members accountable for their actions and responsibilities. He simply expects one to do the job that they are assigned. He can also differentiate between issues the are out of anyone\'s control and issues that could have been avoided. Post incident meeting\'s first goal is always to address how an incident could be avoided in the future and not to assign blame. In summary, Derek will be a valuable asset to any organization that employs him. Whoever employs him will be a lucky organization as such a hard worker is rarely seen.”","“I have worked with Derek for over a decade on a variety of projects. His technical knowledge and professional dedication directly contributed to the successful completion of critical projects wihtout impact to patients or staff.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to manage strategic brand and executive communications initiatives, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity for a marketing communications position.
### Human: Agent: ['Holly Hetzel', 'High-impact Integrated Business Planning Process Leader. Leader in demand planning/forecasting process and team development. Proven cross-functional leader and influencer. Integrated Business Planning \| Financial and Inventory Planning \| Cross Functional Leadership & Training \| Digital Analytics \| Team Building Strategizing \| Collaboration \| Employee Development', 'Planning Analytics Manager', 'GE Healthcare', '[{"company":"GE Healthcare","company_id":"gehealthcare","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Nov 2021","subtitle":"GE Healthcare","title":"Planning Analytics Manager"},{"description":"","duration":"Jul 2018 Nov 2021 3 years 5 months","duration_short":"3 years 5 months","end_date":"Nov 2021","start_date":"Jul 2018","subtitle":"GE Healthcare","title":"S&OP Process Leader"}],"url":"https://www.linkedin.com/company/gehealthcare"},{"company":"The Bon-Ton Stores, Inc.","company_id":"the-bonton","location":"","positions":[{"description":"","duration":"Mar 2017 Jun 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2018","start_date":"Mar 2017","subtitle":"The Bon-Ton Stores, Inc.","title":"Senior Manager Ecommerce - Planning"}],"url":"https://www.linkedin.com/company/the-bonton"},{"company":"Kohl\'s","company_id":"kohls-department-stores","location":null,"positions":[{"description":"• Create financial targets and Omni-fulfillment strategies for 20 Accessories and Beauty departments. Manage inventory and gross margin in season to hit those targets.• Partner with Brick & Mortar merchants, web presentation, item production, product development, national vendors and the Ecommerce buyer to strategically grow and manage our online assortments.","duration":"Jun 2010 Mar 2017 6 years 10 months","duration_short":"6 years 10 months","end_date":"Mar 2017","start_date":"Jun 2010","subtitle":"Kohl\'s","title":"E-Commerce Merchandise Planner"},{"description":"","duration":"Jun 2006 Jun 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2010","start_date":"Jun 2006","subtitle":"Kohl\'s Department Stores","title":"Assistant Buyer"},{"description":"","duration":"Jun 2004 Jun 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2006","start_date":"Jun 2004","subtitle":"Kohl\'s Department Stores","title":"Merchandise Analyst"}],"url":"https://www.linkedin.com/company/kohls-department-stores"}]', '["Marnie Seidl “Working and learning from Holly has been a great asset for me! The advanced knowledge she brought to our team on how to improve our ecommerce site, via assortment, pricing and reporting was extremely valuable. She also helped me educate the merchant offices on ways we can drive additional sales thru assortment, pricing and promotion. Holly is driven by the data to make smart, profitable business decisions. She would be a great asset for any team!”","Meredith Pawlowski “I worked directly with Holly over the last year at The Bon-Ton Stores, Inc. She is an organized ecommerce planner that is filled with new ideas on how to drive sales on the website. Holly has been an excellent cross-functional partner that communicates openly about web opportunities. She is a team player that has a contagious positive attitude. ”"]'] User: ['Emily Barthol', 'Event Professional with varied background including team management, human resources, and finance.', "Sales Manager, Grocery Direct at Jeni's Splendid Ice Creams", "Jeni's Splendid Ice Creams", '[{"company":"Jeni\'s Splendid Ice Creams","company_id":"jenisicecreams","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Sales Manager, Grocery Direct"},{"description":"","duration":"Mar 2020 Dec 2020 10 months","duration_short":"10 months","end_date":"Dec 2020","start_date":"Mar 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/jenisicecreams"},{"company":"Jorgensen Farms","company_id":"jorgensen-farms-llc","location":"Columbus, Ohio Area","positions":[{"description":"CUSTOMER SERVICE Greet guests, handle inquiries, and provide informative, fun facility toursFacilitate event sales by communicating with all prospective special event clients via email, by phone, and in person to explain venue services and guide clients through the contract processOFFICE MANAGEMENTMaintain cleanliness of and facilitate maintenance for guest spaces and kitchenManage procurement and inventory for office and telecommunication suppliesAdministrate in-house event software and GSuite for office staffHandle timely invoicing for approximately 200 event clients annuallyUtilize QuickBooks for managing bookkeeping data and Accounts PayableHUMAN RESOURCESRecruiting, interviewing, writing job descriptions and employee orientationOngoing employee support and file maintenance for 65 staff membersAdministrate and troubleshoot timekeeping and payroll systemsCreate and analyze labor reportsDevelop and distribute company policies with CEO and legal counselCollaborate with team members to evaluate processes and complete projects","duration":"Jul 2014 Mar 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2020","start_date":"Jul 2014","subtitle":"Jorgensen Farms","title":"Office Manager"}],"url":"https://www.linkedin.com/company/jorgensen-farms-llc"},{"company":"NorthPointe Hotel and Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Collaborating with clients and NorthPointe\'s Event Team to create and execute amazing onsite weddings and special events!My position involved leading a team of professional servers and bartenders to carry out event orders; creating and communicating team member schedules; coordinating with other departments to ensure proper event preparation and execution; conducting employee reviews; developing and implementing employee training and on-boarding processes; and interviewing and hiring team members.","duration":"Apr 2013 Jul 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2014","start_date":"Apr 2013","subtitle":"NorthPointe Hotel and Conference Center","title":"Catering Events Manager"}],"url":""},{"company":"NorthPointe Hotel & Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Assisting the Catering Department with planning and execution of onsite weddings and social events Assisting the Catering Department with planning and execution of onsite weddings and social events","duration":"Aug 2012 Apr 2013 9 months","duration_short":"9 months","end_date":"Apr 2013","start_date":"Aug 2012","subtitle":"NorthPointe Hotel & Conference Center","title":"Catering Sales Coordinator"}],"url":""},{"company":"Aramark","company_id":null,"location":"Greater Columbus Convention Center","positions":[{"description":"","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Aramark","title":"Hospitality Intern"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"Macy\'s","title":"Gift Registry Consultant"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Snowville Creamery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Mar 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2012","start_date":"Oct 2010","subtitle":"Snowville Creamery","title":"Member of Tasting Team"}],"url":""},{"company":"Courtyard by Marriott at the Columbus Airport","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Courtyard by Marriott at the Columbus Airport","title":"Sales Intern"}],"url":""},{"company":"MassMutual and Lehigh Valley Financial Groups","company_id":"massmutual-greater-philadelphia","location":"Center Valley, PA","positions":[{"description":"","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"MassMutual and Lehigh Valley Financial Groups","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-greater-philadelphia"},{"company":"Quilter\'s Paradise","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Dec 2007 8 years","duration_short":"8 years","end_date":"Dec 2007","start_date":"Jan 2000","subtitle":"Quilter\'s Paradise","title":"Technical Assistant"}],"url":""},{"company":"Lehigh University","company_id":"lehigh-university","location":"","positions":[{"description":"","duration":"Sep 2005 Jul 2006 11 months","duration_short":"11 months","end_date":"Jul 2006","start_date":"Sep 2005","subtitle":"Lehigh University","title":"Research Assistant, Psychology Department"}],"url":"https://www.linkedin.com/company/lehigh-university"},{"company":"Halsey Farm","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2000 Apr 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2005","start_date":"Apr 2000","subtitle":"Halsey Farm","title":"Sales Associate"}],"url":""}]', '["Dr. Nicole Muschett, DC “Emily is very good at what she does. She took time to explian everything over and over again until we got it. She also checks up on us to make sure there are no questions and to see that we are on track. I would highly recommend her as a financila planner.”","Sarah Bombard “Emily is patient, thorough in her research, and dedicated to finding the right financial services for her clients. I\'m always impressed by her willingness to learn, as well as her passion for having the product match the need.”"]']### Assistant: The agent's job is to provide high-impact integrated business planning process leadership, and today, the agent is reaching out to the user because they need to discuss potential collaboration in improving the user's event management and financial planning strategies.
### Human: Agent: ['Vita Markman', 'As a Staff Software Engineer at LinkedIn, I work on various natural language processing applications such as developing taxonomies of occupations and industries, extracting relevant linguistic features from job postings, and performing aspect-based sentiment analysis of customer feedback. Before joining LinkedIn, I worked as a Staff Research Engineer at Samsung Research America, where I was developing natural language processing applications for Samsung Smart TV. Prior to Samsung Research, I was employed as a Computational Linguist at Disney Interactive, where I led a team of linguists and annotators to develop a proprietary patented language-filtering system for ensuring safety and appropriateness of linguistic content in Disney’s online games for kids. In addition, I conduct independent research on topic and sentiment identification in noisy and informal language of social media (known as Microtext) such as tweets, facebook posts, and online product reviews. Specialties & Algorithms: Extracting useful nuggets of information from noisy text Naive Bayes LDA K-means clustering Interests: language generation text mining natural language processing applications for noisy data developing tools for handling vast amounts of noisy text language of social media', 'Building NLP technologies for business solutions.', 'LinkedIn', '[{"company":"LinkedIn","company_id":"linkedin","industry":"Internet","location":"Mountain View, CA","positions":[{"description":"As a Staff Software Engineer on International Engineering team I work on scaling the appeal of LinkedIn products to members in international markets as well as to US members in new market segments by fine tuning the search relevance and recommendation models. This involves understanding the diverse needs of our members and customizing the relevance algorithms that power LinkedIn products. As a Staff Software Engineer on International Engineering team I work on scaling the appeal of LinkedIn products to members in international markets as well as to US members in new market segments by fine tuning the search relevance and recommendation models. This involves understanding the diverse needs of our members and customizing the relevance algorithms that power LinkedIn products.","duration":"Apr 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Apr 2014","subtitle":"LinkedIn","title":"Staff Software Engineer"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"Samsung","company_id":null,"location":"Irvine, CA","positions":[{"description":"","duration":"Apr 2013 Apr 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2014","start_date":"Apr 2013","subtitle":"Samsung","title":"Research Engineer, Computational Linguist"}],"url":""},{"company":"The Walt Disney Company","company_id":"the-walt-disney-company","location":"","positions":[{"description":"","duration":"Jan 2010 Apr 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2013","start_date":"Jan 2010","subtitle":"The Walt Disney Company","title":"Computational Linguistics Engineer"}],"url":"https://www.linkedin.com/company/the-walt-disney-company"},{"company":"Disney Interactive Media Group","company_id":"disney-media-&-entertainment-distribution","location":"Los Angeles, CA","positions":[{"description":"","duration":"2010 Apr 2013 3 years","duration_short":"3 years","end_date":"Apr 2013","start_date":"2010","subtitle":"Disney Interactive Media Group","title":"Computational Linguistics Engineer"}],"url":"https://www.linkedin.com/company/disney-media-&-entertainment-distribution"},{"company":"Samsung Information Systems America","company_id":null,"location":"","positions":[{"description":"","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Samsung Information Systems America","title":"Research Engineer Staff I"}],"url":""},{"company":"NeuralIQ","company_id":"neuraliq","location":"","positions":[{"description":"","duration":"2008 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"2008","subtitle":"NeuralIQ","title":"Senior Data Mining Engineer"}],"url":"https://www.linkedin.com/company/neuraliq"},{"company":"Simon Fraser University","company_id":"simon-fraser-university","location":"","positions":[{"description":"RESEARCH (Computational Linguistics):Sentiment Research Project (Collaborator). The project perfects the algorithms for extracting sentiment from texts and aims to implement a system that can classify sentiment automatically. Sentiment is defined as subjective content expressed via positive or negative views towards the subject matter of a text.Duties:Extracting and analyzing syntactic cues for discourse relations in text; Evaluating and augmenting a dictionary of sentiment-expressing lexical items; Developing algorithms for text segmentationTEACHING:Have taught the principal aspects of linguistic theory and analysis;Designed and implemented instructional materials to train students in the major research methods of linguistics, i.e., data elicitation, tabulation and analysis of results, generalization formation, hypothesis testing and logical deductions based on theoretical and empirical findings Courses taught: English Grammar, Introduction to Syntax, Syntax","duration":"Sep 2007 Sep 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2008","start_date":"Sep 2007","subtitle":"Simon Fraser University","title":"Assistant Professor (Limited Term)"}],"url":"https://www.linkedin.com/company/simon-fraser-university"},{"company":"Pomona College","company_id":"pomona-college","location":"","positions":[{"description":"RESEARCH (in Syntax/ Morphology)Developed a novel account concerning the connection between word order freedom and the nature of case and agreement systems in genetically unrelated languages; (under review in Natural Language and Linguistic Theory) TEACHING:Introduction to Linguistics, Psycholinguistics, Introduction to Cognitive Science, Syntax, Topics in Syntax RESEARCH (in Syntax/ Morphology)Developed a novel account concerning the connection between word order freedom and the nature of case and agreement systems in genetically unrelated languages; (under review in Natural Language and Linguistic Theory) TEACHING:Introduction to Linguistics, Psycholinguistics, Introduction to Cognitive Science, Syntax, Topics in Syntax","duration":"Jan 2006 Jul 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2007","start_date":"Jan 2006","subtitle":"Pomona College","title":"Visiting Assistant Professor"}],"url":"https://www.linkedin.com/company/pomona-college"}]', '["Heather James “I met Vita in late 2013 when I invited Vita to participate as a speaker in our Sentiment Analysis Summit in May 2014. Vita was an absolute pleasure to work with from the very beginning - incredibly enthusiastic and passionate about the subject and really keen to make an impactful contribution to the event. Every deadline set for speaker materials such as abstract and draft slides was met and Vita’s materials where always of the highest quality; well researched and well articulated. On the day of the summit Vita delivered an excellent, well prepared and dynamically presented talk on Integrating Linguistic Features into Sentiment Models which looked at how linguistically-informed algorithms can be adapted to an industry setting as well as tailored to the language of social media. Vita’s passion and ingenuity for the subject was evident from her relaxed presentation style - which I believe to be a sign of a true expert! Vita was also a valuable member of a panel session at the event, and was extremely engaged with the audience who where asking the questions. Again Vita’s true knowledge for the topic shone through and it is not surprising that from her presentation and involvement in the panel that from audience feedback Vita was rated one of the top speakers of the event. It is worth mentioning that Vita was in transition between companies around the time of the summit yet still fulfilled every commitment and met all deadlines. It was a truly great working with Vita, not only is she a brilliant public speaker and one of the most knowledgeable individuals I have met on the subject of Sentiment Analysis, but she also possesses a friendly attitude, great interpersonal skills, a conscientious attitude and real commitment. Vita is one of the best speakers I have worked with and I sincerely hope we can work together again in the future.”","Paul Pak, MBA “Vita is one of the most intelligent, hardworking, and reliable colleagues I\'ve ever had the pleasure of working with. Her incredible passion for her work is absolutely inspiring and motivating for everybody around her including not only her teammates but the entire organization as a whole. She has been entrusted with solving incredibly complex problems involving the safety of online chat for children. As a result, she is not only adamant about the level of safety she provides through her work, but she drives everybody on her team to have the same level of dedication to the safety of our users. When a task is assigned to her, it is always completed several days before the deadline, and there is no doubt in anybody\'s mind that it has been completed with the highest level of quality as she is always extremely thorough with her work. I\'ve also personally witnessed her manage a team of employees, and I can honestly say that I have never known a better manager. She challenges her team, enables them to have ownership of their own projects, nurtures their professional growth, ensures her team delivers above and beyond what is promised, and has a personal relationship with each of her employees. On a personal level, she is easily one of the most likable people I know. She\'s incredibly funny, considerate, kind, and an absolute joy to work with. She is definitely one of a kind and everybody in our organization would agree. I really cannot say enough about her and I wish I was more eloquent so that I could give her all the praise she deserves. I highly recommend her for any organization. In fact, any team would be lucky to have her!”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to develop natural language processing applications for business solutions, and today the user is reaching out to the agent because they need help understanding data and determining the ROI of a campaign.
### Human: Agent: ['Isaac Smothers', 'Passionate DevOps Engineer with great problem solving skills, a strong work ethic, and the understanding required to drive your SDLC.', 'Platform Engineer 2 at Mindbody', 'Mindbody', '[{"company":"Mindbody","company_id":"mindbody","industry":"Health, Wellness and Fitness","location":null,"positions":[{"description":"Working to build an amazing developer platform","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Mindbody","title":"Platform Engineer 2"},{"description":"This position is focused on building production-ready cloud environments that increase developer velocity and are defined via code.- CI/CD:A big focus of my work has been around designing and implementing CI CD pipelines for our IAC and applications. These pipelines exist in Azure Devops (VSTS) and deploy many artifacts safely and reliably. - Developer support:I support our developers and their applications. This includes things like helping with failed deploys, troubleshooting cloud environments, building new tooling and automation to increase velocity, and finding ways to improve customer experience. The developers are using C# with .net core and wrapping their applications in helm charts.- Docker, Kubernetes, GCP:We are currently utilizing GCP and pairing it with Istio and Pulumi to accelerate our infrastructure development. This enables me to work with things like infrastructure as code, configuration management, CI CD, monitoring / logging, and more.- Logging and monitoringElasticsearch, Prometheus, Grafana, and New Relic are all tools I have utilized to provide monitoring and insights into our infrastructure and application performance.","duration":"Jan 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jan 2019","subtitle":"MINDBODY, Inc.","title":"Cloud Engineer"},{"description":"Using Chef, Artifactory, and Chocolatey to implement configuration management across our software stackDesign and implementation of a TFS based CI CD pipeline to automatically test and deliver software.Administration of several multi-platform environments- Monitoring- Configuration Management- Uptime and Incident resolution- Tooling / Automation- Virtualization / InfrastructureBuilding and supporting tools with Golang, Powershell, and RubyProcess improvement and automationDocumentation (Tools, processes, postmortems, project planning)","duration":"Mar 2017 Jan 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2019","start_date":"Mar 2017","subtitle":"MINDBODY, Inc.","title":"DevOps Software Engineer 1"}],"url":"https://www.linkedin.com/company/mindbody"},{"company":"Radiology Associates","company_id":"radiology-associates","location":"Templeton","positions":[{"description":"Responsibilities:• Automation of server, desktop, and software administration via Powershell.• Providing level I, II, and III end user support• Domain administration through active directory, group policy, and Powershell• Deployment and administration of VMware virtualization through the vSphere web client, Powercli, and the thick client.• Deploying and networking end user devices.• Patching and configuring network ports.• Physical cabling and wall mounting. • Planning and executing projects through several project management tools such as Gantt charts, LEAN Six sigma tools, and Trello.• Software / Hardware planning and purchasing","duration":"Sep 2016 Sep 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2017","start_date":"Sep 2016","subtitle":"Radiology Associates","title":"IT Automation Specialist"}],"url":"https://www.linkedin.com/company/radiology-associates"},{"company":"MINDBODY, Inc.","company_id":"mindbody","location":"San Luis Obispo, California Area","positions":[{"description":"Employed as a Network Operation Center (NOC) Specialist at MINDBODY in San Luis Obispo. The position requires performing real-time monitoring and incident correction in a production environment under stress and time management constraints.This position has taught a slew of information, including production systems, operating procedures SLA Adherence, ITIL, network monitoring,and system administrator tasks. Employed as a Network Operation Center (NOC) Specialist at MINDBODY in San Luis Obispo. The position requires performing real-time monitoring and incident correction in a production environment under stress and time management constraints.This position has taught a slew of information, including production systems, operating procedures SLA Adherence, ITIL, network monitoring,and system administrator tasks.","duration":"Nov 2015 Sep 2016 11 months","duration_short":"11 months","end_date":"Sep 2016","start_date":"Nov 2015","subtitle":"MINDBODY, Inc.","title":"Network Operation Center Specialist"}],"url":"https://www.linkedin.com/company/mindbody"},{"company":"MINDBODY, Inc.","company_id":"mindbody","location":"San Luis Obispo, California Area","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"MINDBODY, Inc.","title":"Information Systems (Corporate) Intern"}],"url":"https://www.linkedin.com/company/mindbody"},{"company":"Geek Squad","company_id":"geek-squad","location":"","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"Geek Squad","title":"Operations Agent"}],"url":"https://www.linkedin.com/company/geek-squad"},{"company":"Lava Print Media","company_id":null,"location":"Atascadero","positions":[{"description":"","duration":"Jun 2014 Dec 2014 7 months","duration_short":"7 months","end_date":"Dec 2014","start_date":"Jun 2014","subtitle":"Lava Print Media","title":"Graphic Design Apprentice"}],"url":""}]', '["Nick Ryan “Isaac is incredibly detailed and work focused, He has helped numerous times with incident response here at MINDBODY always leading to quick and efficient incident remediation. I hope wherever he goes next his skills are put to good use.”","Evan LeAir “Isaac is one of the most powerful colleagues I\'ve had during my tenure at MINDBODY. His passion for knowledge and strive for higher learning is superb. He soaks information up like a sponge, and is able to help with a wide variety of topics. Isaac worked on a tool that the NOC uses daily and was able to get feedback from all the members of the Engineering team here at MINDBODY to make this tool the best it could be. He wrote some of the best documentation as well for this tool. Proud to have worked with Isaac and wish him the best in all of his new ventures. ”"]'] User: ['Tyler Washburn', 'Over 20 years of industry experience in areas including technical business, program and project management, software engineering, product development, team leadership, software and hardware test engineering, network administration and technical directorship.', 'Business Management \| Directorship', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Redmond, WA","positions":[{"description":"","duration":"Nov 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Nov 2014","subtitle":"Microsoft","title":"Business Management / Financial Engineering"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Team 21 Studio","company_id":"team21studio","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Team 21 Studio","title":"Business Director"}],"url":"https://www.linkedin.com/company/team21studio"},{"company":"DH Cubed, LLC","company_id":"dh-cubed-llc","location":"Seattle, WA","positions":[{"description":"","duration":"May 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"May 2011","subtitle":"DH Cubed, LLC","title":"Director, Co-Founder"}],"url":"https://www.linkedin.com/company/dh-cubed-llc"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"Dec 2012 Sep 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2014","start_date":"Dec 2012","subtitle":"Microsoft","title":"Service Engineering / Business Management"},{"description":"","duration":"Apr 2007 Dec 2012 5 years 9 months","duration_short":"5 years 9 months","end_date":"Dec 2012","start_date":"Apr 2007","subtitle":"Microsoft","title":"Software Development Engineer in Test"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Exotics at Redmond Town Center","company_id":"exotics-at-redmond-town-center","location":"Redmond, WA","positions":[{"description":"","duration":"Feb 2009 Feb 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2011","start_date":"Feb 2009","subtitle":"Exotics at Redmond Town Center","title":"Project Manager"}],"url":"https://www.linkedin.com/company/exotics-at-redmond-town-center"},{"company":"Volt Information Sciences","company_id":"volt-information-sciences","location":"","positions":[{"description":"","duration":"Sep 2006 Apr 2007 8 months","duration_short":"8 months","end_date":"Apr 2007","start_date":"Sep 2006","subtitle":"Volt Information Sciences","title":"Software Test Engineer III"}],"url":"https://www.linkedin.com/company/volt-information-sciences"},{"company":"Denali Advanced Integration","company_id":"denaliadvancedintegration","location":"","positions":[{"description":"","duration":"Sep 2005 Aug 2006 1 year","duration_short":"1 year","end_date":"Aug 2006","start_date":"Sep 2005","subtitle":"Denali Advanced Integration","title":"Test Lead"}],"url":"https://www.linkedin.com/company/denaliadvancedintegration"},{"company":"Volt Information Sciences","company_id":"volt-information-sciences","location":"","positions":[{"description":"","duration":"May 2003 Sep 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2005","start_date":"May 2003","subtitle":"Volt Information Sciences","title":"Software Test Engineer II"}],"url":"https://www.linkedin.com/company/volt-information-sciences"},{"company":"AEternal Entertainment, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2001 Apr 2003 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2003","start_date":"Aug 2001","subtitle":"AEternal Entertainment, Inc.","title":"President and CEO"}],"url":""},{"company":"ConneXt","company_id":"connext","location":"","positions":[{"description":"","duration":"Jan 2001 Jul 2001 7 months","duration_short":"7 months","end_date":"Jul 2001","start_date":"Jan 2001","subtitle":"ConneXt","title":"Network Engineer II"}],"url":"https://www.linkedin.com/company/connext"},{"company":"Cogenix","company_id":"cogenix","location":"","positions":[{"description":"","duration":"Mar 1998 Aug 2000 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2000","start_date":"Mar 1998","subtitle":"Cogenix","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/cogenix"}]', '["Katie Berinato “Tyler Washburn was a pleasure to work with. We worked together for three years on Windows on the Networking UI team. He was a great resource to consult for hardware issues I had. If he didn\'t know what the answer was, he knew where to get it. He\'s intelligent, resourceful and creative.”","Tom Nault “I worked with Ty on several E@RTC projects including the Sir Mix-a-Lot Carz video. Ty has always been a terrific organizer and pays very close attention to detail. He\'s very diligent and he takes great care to make sure everything is perfect. I\'ve known Ty personally since 2008 and I\'ve always seen him commit himself to everything he does. He was a pleasure to work with on our projects and I\'d highly recommend him for any position he wishes to pursue.”"]']### Assistant: The agent's job is to provide technical support and guidance to clients in the software development industry. Today, the user is reaching out to the agent because they need assistance with implementing DevOps practices and optimizing their SDLC processes.
### Human: Agent: ['Sabrina Burgi', 'Results driven customer operations executive with broad global customer relationship process and technology management experience with Fortune 500 as well as VC backed startups. Successful track record building scalable, revenue generating field teams and customer engagement centers of excellence for dynamic, fast growing organizations. Deep expertise in strategic design, development and deployment of customer operations technology stacks that enable revenue impacting goals. Leader with a successful track-record building and managing high performing cross-functional teams to understand and solve complex customer engagement initiatives. Seasoned executive in building winning online and offline customer journeys and leveraging business intelligence and VOC programs for continuous company wide customer centric improvement. Expertise in optimizing and integrating customer operations and technology stacks into organization information and process ecosystems. Deep experience launching new and re-engineering existing B2B and B2C customer and sales programs, processes and business initiatives from idea inception through prototype development and testing, to roll out.', 'Head Of Customer Experience at Noom Inc.', 'Noom Inc.', '[{"company":"Noom Inc.","company_id":"noom-inc","industry":"Wellness and Fitness Services","location":"New York City Metropolitan Area","positions":[{"description":"Strategic Customer Experience Operations leader focused on delivering great customer experiences that help motivate subscribers to lead healthier lives with customized health and wellness plans. Strategic Customer Experience Operations leader focused on delivering great customer experiences that help motivate subscribers to lead healthier lives with customized health and wellness plans.","duration":"Apr 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Noom Inc.","title":"Head Of Customer Experience"}],"url":"https://www.linkedin.com/company/noom-inc"},{"company":"SoClean Inc.","company_id":"socleanusa","location":"Greater New York City Area","positions":[{"description":"Customer engagement executive dedicated to driving exceptional customer experiences to inspire a healthier lifestyle by delivering high quality, personalized relationships for buyers of SoClean\'s health and wellness products and services. Customer engagement executive dedicated to driving exceptional customer experiences to inspire a healthier lifestyle by delivering high quality, personalized relationships for buyers of SoClean\'s health and wellness products and services.","duration":"Apr 2018 Apr 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2020","start_date":"Apr 2018","subtitle":"SoClean Inc.","title":"Vice President, International Direct Sales & Customer Operations"}],"url":"https://www.linkedin.com/company/socleanusa"},{"company":"Shutterstock","company_id":"shutterstock","location":"New York, NY","positions":[{"description":"Global customer experience leader driving profitable customer value through personalized and strategic engagements for buyers and sellers of digital stock photography, video and music.Customer Care and operations strategist continually improving customer satisfaction throughout the organization.Change management champion to continually drive customer value while improving efficiency.Partnering with service delivery providers and service technologies to optimize the customer journey.Develop Customer Care advocacy programs that sharpen service and selling skills and deliver great customer solutions.","duration":"Apr 2013 Apr 2018 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2018","start_date":"Apr 2013","subtitle":"Shutterstock","title":"Vice President, Global Customer Care and Operations"}],"url":"https://www.linkedin.com/company/shutterstock"},{"company":"Flat World Knowledge, Inc.","company_id":"flatworldtextbooks","location":"Irvington, NY","positions":[{"description":"Developed operations strategy for fast growing companyManaged Customer Service in-house and outsourced support centers to deliver great customer experiences for college faculty and studentsOversaw Digital Publishing team responsible for producing digital formats, managing xml conversion vendors and delivering digital assets to third party partners such as printing supplier, digital bookstores, institutional customers and other content suppliers.Guided Business Process staff in Salesforce.com implementation and data integration efforts to support business intelligence development strategy","duration":"Mar 2010 Mar 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2013","start_date":"Mar 2010","subtitle":"Flat World Knowledge, Inc.","title":"Vice President of Operations"}],"url":"https://www.linkedin.com/company/flatworldtextbooks"},{"company":"Snackable Media","company_id":"snackable-media","location":"New York, NY","positions":[{"description":"Drive customer service improvements in a fast paced environment and an internationally expanding companyManaged offshore call center vendorsDeveloped agent training strategy to reduce average talk times and supervisor escalations, improve first call resolution and overall customer satisfactionRevamped call flows to minimize average handle times and maximize serviceCoordinated request for proposal process to expand supplier network Drive customer service improvements in a fast paced environment and an internationally expanding companyManaged offshore call center vendorsDeveloped agent training strategy to reduce average talk times and supervisor escalations, improve first call resolution and overall customer satisfactionRevamped call flows to minimize average handle times and maximize serviceCoordinated request for proposal process to expand supplier network","duration":"Apr 2009 Mar 2010 1 year","duration_short":"1 year","end_date":"Mar 2010","start_date":"Apr 2009","subtitle":"Snackable Media","title":"Director, Customer Service and Fulfillment Operations"}],"url":"https://www.linkedin.com/company/snackable-media"},{"company":"Time Warner Inc.","company_id":"warnermedia","location":"Pleasantville, NY","positions":[{"description":"Directed Field Account Management, Customer Care and Operations teams supporting 5,000 accounts and over 1 million customers.Drove revenue increases through the implementation of a customer satisfaction accountability program Launched strategic plan and execution to drive significant cost savings initiative through architecting new customer support operations Directed Field Account Management, Customer Care and Operations teams supporting 5,000 accounts and over 1 million customers.Drove revenue increases through the implementation of a customer satisfaction accountability program Launched strategic plan and execution to drive significant cost savings initiative through architecting new customer support operations","duration":"Sep 2005 Nov 2008 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2008","start_date":"Sep 2005","subtitle":"Time Warner Inc.","title":"Director, QSP Customer Service and Operations"}],"url":"https://www.linkedin.com/company/warnermedia"},{"company":"Reader\'s Digest","company_id":"reader%27s-digest","location":"","positions":[{"description":"Developed and executed the global expansion strategy of commercial fundraising business in the United Kingdom.Developed a start-up strategy and financial model, and co-managed the financial investment.Launched business infrastructure in the UK and staffed sales and customer support teams. Developed and executed the global expansion strategy of commercial fundraising business in the United Kingdom.Developed a start-up strategy and financial model, and co-managed the financial investment.Launched business infrastructure in the UK and staffed sales and customer support teams.","duration":"Jul 2001 Sep 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Sep 2005","start_date":"Jul 2001","subtitle":"Reader\'s Digest","title":"Business Manager"}],"url":"https://www.linkedin.com/company/reader%27s-digest"}]', '["Christine Souza “I am grateful to have had the opportunity to work with Sabrina as part of her operations team at Shutterstock. Sabrina is an talented leader who can visualize the big picture, while strategizing the small steps needed to achieve it. She is able to identify the best possible outcome for both the customer and the company. I gained a great deal of knowledge under her tutelage, especially how to implement changes and execute projects quickly and effectively. She is an amazing leader and business partner, who is respected and admired by all who have the privilege of working with her. ”","Phyllis G. Shaw “I had the pleasure of reporting to Sabrina when I joined Shutterstock. She has a great gift for balancing business needs while caring and motivating her team to deliver results. Through collaboration as well as persistence, Sabrina succeeded in building an awesome global customer sales and service team and I was glad to be part of it. I hope our paths cross again in the not too distant future!”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to drive exceptional customer experiences and personalized relationships for buyers of health and wellness products and services, while the user is reaching out to the agent because they need assistance with contract and budget management in a government administration role.
### Human: Agent: ['Jeff Gollihar, CCAM', 'I have worked in the homeowner’s association industry for over 19 years. Community One works with Associations of all sizes from 10 units up to 1000+. In my professional career I have taken on multiple tasks for associations including budgeting, forward planning, construction defects and litigations, collections guidance and much more. Working in the homeowner’s association industry, I have built strong vendor relationships from every part of the Bay Area to the Central Valley. Building these relationships have helped Associations chose the right vendor for our projects. Our goal at Community One is to ensure our communities move forward. We have built our relationships based on strong communication and quick response to association issues.', 'Chief Executive Officer at Community One', 'Community One Property Management', '[{"company":"Community One Property Management","company_id":null,"location":"Stockton, CA","positions":[{"description":"Serving Community Associations throughout the Bay Area and Central Valley. Serving Community Associations throughout the Bay Area and Central Valley.","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Community One Property Management","title":"Chief Executive Officer"}],"url":""},{"company":"Common Interest Management Service","company_id":null,"location":"Danville, CA","positions":[{"description":"","duration":"Jun 2007 Jan 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2013","start_date":"Jun 2007","subtitle":"Common Interest Management Service","title":"Community Association Manager"}],"url":""},{"company":"Parkway Gardens HOA","company_id":null,"location":"","positions":[{"description":"","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Parkway Gardens HOA","title":"Assistant"}],"url":""},{"company":"Discovery Builders","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2004 Sep 2007 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 2007","start_date":"Jul 2004","subtitle":"Discovery Builders","title":"Assistant Superintendent"}],"url":""},{"company":"Petco Animal Supplies and Sales Inc.","company_id":null,"location":"","positions":[{"description":"Over saw all store operations. Moved to part time in 2006. Over saw all store operations. Moved to part time in 2006.","duration":"May 1998 Jul 2007 9 years 3 months","duration_short":"9 years 3 months","end_date":"Jul 2007","start_date":"May 1998","subtitle":"Petco Animal Supplies and Sales Inc.","title":"General Store Manager"}],"url":""}]', '["Brad Huffman “In the time I have known Jeff he has proven himself as a true professional in his field. Many times I have come to him with questions or problems and he has already solved them before I can finish my question. Jeff has been dedicated to solving the many problems at this property and has come up with several innovative, thinking outside of the box solutions to help solve some serious issues. His critical and analytical thinking has not only helped turn around a troubled association but is seriously improving it. With Jeff\'s help we have reduced law enforcement response in half, collected on many past due accounts, implemented new regulations, and, started many community events with amazing results and attendance. Without a doubt I would recommend Jeff for any position in property management.”","Monaca Onstad “When I began my tenure at Common Interest Management Services, Jeff was a valuable asset to me. He helped me find my way in a new company and was always willing to help. I had the pleasure of witnessing him strive and work very hard for a well-earned promotion. Jeff is an early riser, always the first one in, and works diligently to manage his clients expectations in a positive, upbeat manner. Jeff is top-notch and I highly recommend him.”"]'] User: ['Scot Brenner', 'Swimming pool contractor specializing in pool construction, spas, saunas and pool/spa related products. Creating a backyard paradise for family, friends and personal enjoyment through creative design and landscaping.Specialties: In-ground pool construction, above-ground pools, spas, service/repair and related products.', 'Owner, Blue Fin Pool & Spa, Inc.', 'Blue Fin Pool & Spa, Inc.', '[{"company":"Blue Fin Pool & Spa, Inc.","company_id":null,"location":"","positions":[{"description":"Blue Fin Pool & Spa is a full-service retail organization. Blue Fin sells, builds, repairs and installs swimming pools, spas and saunas. Within our retail location we provide pool/spa related products, water testing, parts, accessories and bench repairs. Our Andover location is conveniently located on the northwest corner of Bunker Lake Boulevard and Round Lake Boulevard. Blue Fin Pool & Spa is a full-service retail organization. Blue Fin sells, builds, repairs and installs swimming pools, spas and saunas. Within our retail location we provide pool/spa related products, water testing, parts, accessories and bench repairs. Our Andover location is conveniently located on the northwest corner of Bunker Lake Boulevard and Round Lake Boulevard.","duration":"1991 - Present 30 years","duration_short":"30 years","end_date":"Present","start_date":"1991","subtitle":"Blue Fin Pool & Spa, Inc.","title":"Owner"}],"url":""},{"company":"Edina Realty","company_id":"edina-realty","location":"","positions":[{"description":"Realtor Realtor","duration":"1988 1990 2 years","duration_short":"2 years","end_date":"1990","start_date":"1988","subtitle":"Edina Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/edina-realty"},{"company":"Town and Country Pools","company_id":null,"location":"","positions":[{"description":"Serviced and repaired new and existing swimming pools. Serviced and repaired new and existing swimming pools.","duration":"1986 1990 4 years","duration_short":"4 years","end_date":"1990","start_date":"1986","subtitle":"Town and Country Pools","title":"Service Technician"}],"url":""},{"company":"Merrill Lynch Realty","company_id":null,"location":"","positions":[{"description":"Realtor Realtor","duration":"1985 1987 2 years","duration_short":"2 years","end_date":"1987","start_date":"1985","subtitle":"Merrill Lynch Realty","title":"Realtor"}],"url":""},{"company":"KBJR-TV","company_id":"kbjr-tv","location":"","positions":[{"description":"Worked with behind the scenes aspects of broadcast TV including: Camera, audio, lighting and technical directing. Worked with behind the scenes aspects of broadcast TV including: Camera, audio, lighting and technical directing.","duration":"1980 1982 2 years","duration_short":"2 years","end_date":"1982","start_date":"1980","subtitle":"KBJR-TV","title":"Technical Director"}],"url":"https://www.linkedin.com/company/kbjr-tv"}]', '["John Homan “Scott was an excellent customer. He was very competent and kept himself educated on latest business practices and industry developments. If I lived in the Twin Cities area and I needed a Pool or Spa I would go to Blue Fin and no other.”","Troy Derheim “I have worked with Scot in past business interactions. Scot has proven to be a reliable and ethical individual that i would recommend to any client. Scot cares deeply about his industry and has proven his dedication to his customer. I would highly recommend anyone to take advantage of his service. You won\'t be disappointed!”"]']### Assistant: The agent's job is to manage homeowner's associations and facilitate community improvement projects, and today the user is reaching out to the agent because they need assistance with the construction and installation of a new swimming pool and spa in their community.
### Human: Agent: ['Lorin Rotstein', 'I am an energetic business leader with the proven ability to streamline operations, improve processes, increase customer satisfaction, drive sales, and reduce overall costs in the transportation and distribution industry. As a driven and loyal management professional and collaborative team leader, I have been recognized for my high level of accountability and transparency. My philosophy is “company comes first” over my own priorities, and I am consistently looking for ways to expand corporate growth and improve a company’s image in the market. Much of my background has been spent developing employees to their full potential and ensuring a positive team-based workplace. Ensuring a world-class experience for customers is priority number one, while operating with the highest level of integrity. Key competencies include: Transportation Management │ Distribution Management │ Continuous Improvement │ Customer Service Budget Oversight │ Vendor Negotiation │ Employee Development │ Program & Project Management Risk Management │ Safety │ Fleet Management │ Logistics Management │ Training │ Sales \| Driver Management Key Accomplishments: • December 2017- Constructed and executed the sale of $1.3 million dollars of used tractor equipment. • January 2017 - 2016 Terminal of the Year - NJ I can be contacted at: rotsteinone@gmail.com 708-860-6117', 'Agent Owner at Performance Intermodal LLC, DBA Carolina National', 'Performance Intermodal LLC', '[{"company":"Performance Intermodal LLC","company_id":"performance-intermodal-llc","industry":"Truck Transportation","location":"La Grange Park, Illinois, United States","positions":[{"description":"Using my 25 years of industry experience, I expect to bring value each day by building a foundation of Communication, Safety, Service, and Trust for our Customers and Owner Operators. Using my 25 years of industry experience, I expect to bring value each day by building a foundation of Communication, Safety, Service, and Trust for our Customers and Owner Operators.","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Performance Intermodal LLC","title":"Agent Owner"}],"url":"https://www.linkedin.com/company/performance-intermodal-llc"},{"company":"Hub Group Trucking","company_id":"hub-group-trucking","location":null,"positions":[{"description":"- Accountable for the retention of over 4,200 Dedicated & Intermodal Company Drivers and Owner Operators- Spearheaded the creation of the “New Driver Experience” while teaming with Recruiting, Dedicated Sites and Intermodal Terminals on process improvement- Network liaison between Operations and Driver Payroll - Launched and maintained corporate programs such as Driver of the Month, Driver of the Year, Annual and New Driver Surveys","duration":"Jun 2019 Feb 2020 9 months","duration_short":"9 months","end_date":"Feb 2020","start_date":"Jun 2019","subtitle":"Hub Group Trucking","title":"Director, Driver Relations \| Operations \| Process Management \| Recruitment"},{"description":"- Oversaw team of five responsible for the timely repair of Intermodal chassis equipment for 18,000 weekly shipments- Responsible for the allocation of 1,200 company tractors among 26 Terminals while maintaining a .91 Tractor: Driver ratio- Responsible for the on-boarding and sales of company tractors- Oversaw the Lease to Purchase program for Owner Operators","duration":"Sep 2017 Jun 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2019","start_date":"Sep 2017","subtitle":"Hub Group Trucking","title":"AVP Asset Management \| Fleet Management \| Intermodal Operations \| Safety"},{"description":"- Accountable for the performance of 11 Intermodal Terminals, over 50 Terminal personnel, and 1,200 Company Drivers and Owner Operators. - Responsible for cost control, driver retention, on-time performance, safety, and working percentage- Traveled as a Corporate Trainer for Leadership Training Program- Orchestrated and led Driver and Safety Meetings","duration":"Oct 2010 Sep 2017 7 years","duration_short":"7 years","end_date":"Sep 2017","start_date":"Oct 2010","subtitle":"Hub Group Trucking","title":"AVP Central & NE Region \| Leadership \| Planning Management \| Safety"},{"description":"- Led team of 10 operations and payroll personnel and 200 Owner Operators on the execution of 3,000 weekly Intermodal shipments in the Midwest Region- Worked in conjunction with Recruiting to interview and on-board new Company Drivers & Owner Operators- Responsible for the following metrics: Driver Retention, Load Planning, Safety, and On-Time Performance- Maintained Driver Turnover of under 35%","duration":"Jan 2008 Oct 2010 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2010","start_date":"Jan 2008","subtitle":"Hub Group Trucking","title":"Terminal Manager \| Customer Relations \| Driver Relations \| Servant Leader"},{"description":"- Held various operations roles from Dispatcher, Driver Manager, to Operations Manager.","duration":"May 1994 Dec 2007 13 years 8 months","duration_short":"13 years 8 months","end_date":"Dec 2007","start_date":"May 1994","subtitle":"Hub Group Trucking","title":"Operational Specialist"}],"url":"https://www.linkedin.com/company/hub-group-trucking"}]', '["Skip Marshall MBA “When I interviewed Lorin, oh so many years ago, at Hub Group....I knew I had something special. So, I hired him as an operations rep for Hub Highway Services. Of course, Lorin did not disappoint. Then, I had the pleasure of watching Lorin grow within Hub....taking on more and more responsibility and being promoted, multiple times, along the way. 25 years later, this special associate is seeking his next opportunity. Do yourself a favor: Interview this guy and if you have a position matching his skill set...hire him! You will not regret the decision, I recommend Lorin very highly.”","Rajnesh Dalton “I had the pleasure of working with Lorin at Hub Group over the past 2 years. We collaborated on several projects together that included Dedicated Start Ups, Dedicated Driver Surveys and many other special projects that were important to the organization. Lorin played a very strategic role in all our projects. His elite level of knowledge and experience in the transportation industry provided us the best decision-making scenarios. His ability to meet deadlines and complete all task were the key to success in many of our projects. His leadership and influence were always respected. ”"]'] User: ['Sean Lent', 'I have extensive Knowledge in Freighting automobiles and Heavy equipment. If you need this service please do no hesitate to cal me at 888-803-4014', 'Need a vehicle shipped?', 'Snowbird Express', '[{"company":"Snowbird Express","company_id":null,"location":"Boca Raton Fl","positions":[{"description":"Shipping America one car at a time!!! 888-803-4014 Shipping America one car at a time!!! 888-803-4014","duration":"Jul 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2020","subtitle":"Snowbird Express","title":"Logistics Specialist"}],"url":""},{"company":"ShipYourCarNow.com","company_id":"shipyourcarnow-biz","location":"United States","positions":[{"description":"","duration":"Jan 2015 Jan 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2019","start_date":"Jan 2015","subtitle":"ShipYourCarNow.com","title":"Logistics Specialist"}],"url":"https://www.linkedin.com/company/shipyourcarnow-biz"},{"company":"Garage Door Service INC.","company_id":null,"location":"","positions":[{"description":"Trained and coach technicians nationwide Trained and coach technicians nationwide","duration":"Sep 2014 Dec 2018 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2018","start_date":"Sep 2014","subtitle":"Garage Door Service INC.","title":"Sales Coach"}],"url":""}]', '["“Whether you have the need to ship a vehicle on a consistent basis or this is your first time, Sean will take great care of you. Knowledgeable, professional and diligent. ”","“I worked with Sean often to ship cars from all over the country. Sean was always responsive, and got the job done for me in a timely fashion, which I am sure would cross over in any capacity of working. If you need something to actually get done properly and quickly, Sean is your guy”"]']### Assistant: The agent's job is to streamline operations and improve customer satisfaction in the transportation industry, and today, the agent is reaching out to the user because they need to discuss the logistics of freighting automobiles and heavy equipment.
### Human: Agent: ['J Ken Karegeannes', "After 8 years as a corporate finance consultant and director of strategic planning, I decided to take 2 years out of my career and attend the Tuck School of Business at Dartmouth College where I could do a deep dive into every aspect of managing a business. During my job search, I wrote letters to over 50 software companies, eventually joining a young software company in Arizona. I was instantly hooked on technology startups and never looked back. From 1994 to 2001, I continued my work in the technology sector, holding positions in product management, marketing, and operations to broaden my skill set. From 2001 until 2010, as an investor and manager, I was involved in the restructuring of 2 companies and the creation of 2 companies from scratch, all in the software and healthcare technology sectors. Serving as CFO/COO, I was responsible for building out the finance, operations, product development, legal, and administrative structures, as well as assisting on sales, marketing, and business development. in 2010, along with other angels, I invested in MyDealerLot, a SaaS startup. I joined the company as the CFO and COO to build the financial, development, operational, and marketing infrastructures required to manage the rapid growth of the company. The founder was a fantastic salesperson and technologist, and we formed a complementary team that in 2 years took the company from minimal revenue and $500k in annual losses to a profitable company and cash flow positive, while being recognized as one of the top operational and customer support companies in our segment Within 5 years we were generating $5.5m in annual recurring revenue and were profitable, becoming a 3-time member of INC Magazine's 5000 Fastest-Growing Private Companies and getting named to INC Magazine’s Best Workplaces. I funded this growth using cash flow and bank debt, preventing shareholder dilution. When the founder died in 2017, I assumed the CEO role, guided us through the difficult period after his death and the 2020 pandemic shutdowns, then successfully negotiated the sale of the company in October 2020. In all these opportunities I had the chance to not only build infrastructure but to recruit, train and support high-performing teams that accomplished amazing things, even given the limits we often faced in capital, resources, or both. Overall, I find the opportunity to help investors, customers and employees work together to achieve great things is why I love what I do, and I aim to carry my past experiences forward, ensuring I can embrace past lessons while continuing to grow.", 'Owner at Klerity Technologies LLC', 'Klerity Technologies LLC', '[{"company":"Klerity Technologies LLC","company_id":null,"location":"Peachtree Corners, Georgia, United States","positions":[{"description":"As a Trusted Advisor to C-Level executives, I help them scale their businesses and solve business problems through the use of best-in-class operational and financial strategies and technology. As a Trusted Advisor to C-Level executives, I help them scale their businesses and solve business problems through the use of best-in-class operational and financial strategies and technology.","duration":"Oct 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Klerity Technologies LLC","title":"Owner"}],"url":""}]', '["Kelli Amis “It was a privilege to work under Ken’s leadership at MDL autoMation during his tenure as CEO. Ken is a transformative leader and extraordinary communicator. His leadership style encourages open, personal communication at all levels of the organization. Ken is a master at keeping people connected. By providing the MDL team with a consistent vision for the path ahead, Ken guided each department of the company through very challenging times during COVID 19 and subsequently through a successful corporate acquisition process. Ken inspires confidence, keeps the team moving forward, focused, and working together. Ken’s door is always open; he is always available to consult, support, and acknowledge a job well done. With his broad knowledge base, superb leadership and executive skills Ken empowers those around him to succeed, whatever the challenges.”","Claire Bernot “Ken was a strong leader and mentor at both Stibo and Hayes. He was an experienced executive who helped redefine and grow both of these businesses. In both situations, we were faced with turning around or reinventing companies. Because Ken took the time to develop a keen understanding of all aspects of the businesses he helped manage, he was able to come up with out of the box solutions for difficult business problems. I would welcome the opportunity to work with him again.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide operational and financial strategies and technology solutions to scale businesses, and today they are reaching out to the user to discuss potential opportunities for improving production line efficiency and performance in the healthcare industry.
### Human: Agent: ['Jennifer Van Schenck', "My personal and professional goal is for growth and perpetual learning. My philosophy is that all experiences are learning experiences and that doesn't end when you graduate from the classroom. I consciously make an effort to surround myself with people of genuine character that wish to give as much of themselves as they take from others. Marketing Research is a field of enormous value and purpose to which most companies don't give enough thought or investment. My professional goal is to continue to expand my skill set through practice and observation and to be a constant advocate for marketing research in the market place.I feel good research is grounded in a solid mix of both qualitative research to inform and quantitative research to validate. I am constantly involved with all phases of research from proposal to ideation, methodology to analysis, and management to execution. I also try to encourage the use of various research techniques to produce the most actionable results for my clients.Specialties: I do it all:Writing proposals and developing budgetsQuantative and qualitative research designUsing multivariate analytic methodsSurvey developmentSample managementVendor managementTabbing and analysis using Excel, Wincross and SPSSReportingClient Services", 'Chief Technovangelist, Data Junkie, Insights Guru, and Strategy Specialist for MindSpark Solutions, LLC', 'MindSpark Solutions LLC', '[{"company":"MindSpark Solutions LLC","company_id":null,"location":"","positions":[{"description":"Provide a fresh perspective and strategic marketing support to corporate branding and loyalty initiatives. Provide a fresh perspective and strategic marketing support to corporate branding and loyalty initiatives.","duration":"Jan 2008 - Present 13 years 11 months","duration_short":"13 years 11 months","end_date":"Present","start_date":"Jan 2008","subtitle":"MindSpark Solutions LLC","title":"Marketing Research and Strategy Consultant"}],"url":""},{"company":"Brierley+Partners","company_id":"brierley","location":"","positions":[{"description":"Managed the customer insights function of the integrated marketing strategy team involved in relationship marketing program development. Managed the customer insights function of the integrated marketing strategy team involved in relationship marketing program development.","duration":"Nov 2004 Apr 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2008","start_date":"Nov 2004","subtitle":"Brierley+Partners","title":"Manager, Marketing Research"}],"url":"https://www.linkedin.com/company/brierley"},{"company":"Feedback Plus","company_id":null,"location":"","positions":[{"description":"Provided analytical and marketing consulting services as a value added service to mystery shopping clients Provided analytical and marketing consulting services as a value added service to mystery shopping clients","duration":"Oct 2002 Feb 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2005","start_date":"Oct 2002","subtitle":"Feedback Plus","title":"Contractor"}],"url":""},{"company":"RadioShack Corporation","company_id":"radioshack","location":"","positions":[{"description":"Conducted qualitative and quantitative research studies to inform product pricing/placement decisions as well as test and validate multi-media marketing communication strategies. Conducted qualitative and quantitative research studies to inform product pricing/placement decisions as well as test and validate multi-media marketing communication strategies.","duration":"Mar 2004 Aug 2004 6 months","duration_short":"6 months","end_date":"Aug 2004","start_date":"Mar 2004","subtitle":"RadioShack Corporation","title":"Associate Marketing Research Manager"}],"url":"https://www.linkedin.com/company/radioshack"},{"company":"M/A/R/C Research","company_id":"marc-research","location":"","positions":[{"description":"Managed/executed all aspects of proprietary quantitative and qualitative research studies for pro bono clients. Managed/executed all aspects of proprietary quantitative and qualitative research studies for pro bono clients.","duration":"May 2003 Aug 2003 4 months","duration_short":"4 months","end_date":"Aug 2003","start_date":"May 2003","subtitle":"M/A/R/C Research","title":"Research Intern"}],"url":"https://www.linkedin.com/company/marc-research"},{"company":"Omega Securities, Inc.","company_id":null,"location":"","positions":[{"description":"Conducted financial market analysis to inform client portfolio allocation recommendations; managed client accounts ranging in value from $500,000 to $5 million. Conducted financial market analysis to inform client portfolio allocation recommendations; managed client accounts ranging in value from $500,000 to $5 million.","duration":"Apr 1997 Aug 1999 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 1999","start_date":"Apr 1997","subtitle":"Omega Securities, Inc.","title":"Account Manager & Financial Analyst"}],"url":""}]', '["LinkedIn User “Every time that I introduce Jennifer to one of my clients, she invests the time to understand my client\'s objectives and she delivers exactly what she has promised and exactly what the client needs. She does a great job of asking probing questions to find out exactly what the client really needs rather than what they think they need. Net-Net, I have never regretted engaging Jennifer and she always delivers.”","Rob Becker “Jennifer always took the time to understand our relationship marketing strategy by asking the additional question or questions, followed by designing a research plan that allowed my team to uncover valuable nuggets within the consumer mindset.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to provide marketing research and strategy consultation, and today the user is reaching out to the agent because they need assistance in developing a referral and business development strategy for their healthcare business.
### Human: Agent: ['Amy Vennon', 'Senior recruiting professional with expertise in full cycle recruiting. Specific recruiting strengths in high volume requisitions and applications, hard to fill positions, highly specialized skill sets, high priority positions and recruiting passive candidates. Strong ability to lead and design the implementation of effective, results-driven strategies and execution for hiring that provides a diverse, high quality candidate pool.', 'Amy Vennon LLC', 'Amy Vennon LLC', '[{"company":"Amy Vennon LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2004 - Present 17 years 6 months","duration_short":"17 years 6 months","end_date":"Present","start_date":"Oct 2004","subtitle":"Amy Vennon LLC","title":"Corporate Recruiter"}],"url":""},{"company":"Arconic","company_id":"arconic","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Apr 2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"Apr 2017","subtitle":"Arconic","title":"Talent Acquisition Consultant"}],"url":"https://www.linkedin.com/company/arconic"},{"company":"Nexeo Solutions, LLC","company_id":"nexeo-solutions-llc","location":"","positions":[{"description":"","duration":"Apr 2011 Dec 2014 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2014","start_date":"Apr 2011","subtitle":"Nexeo Solutions, LLC","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/nexeo-solutions-llc"},{"company":"Ashland Inc.","company_id":"valvoline","location":"","positions":[{"description":"","duration":"Feb 2011 Dec 2014 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2014","start_date":"Feb 2011","subtitle":"Ashland Inc.","title":"Recruiter"}],"url":"https://www.linkedin.com/company/valvoline"}]', '["Anne Olausson “Dear Amy, I\'ve written this recommendation of your work to share with other LinkedIn users. Amy is a true professional and I had the pleasure of working directly with her. Her incredible warm and friendly personalilty make her a true leader in today\'s market for corporate recruiting. Amy\'s detail for perfection in her work has made her very successful. Her organizational skills and incredible desire for success has made Amy a true asset to Ashland Inc as well as for Nexeo Solutions. Amy is a joy to work with.”","Y. Michelle W. “Amy is extremely warm and professional as is relates to her field of recruiting. She has a very pleasant conversation style of communication that is invaluable as it relates to gaining the confidence and trust of her clients. She makes immediate connections with others and displays a true dedication to \\"paying it forward\\" as it relates to the art of networking. I would highly recommend her as she is a great example of setting the industry standard.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to recruit high-quality candidates for hard-to-fill positions, and today the user is reaching out to the agent because they need assistance in finding candidates with strong electronics and optics backgrounds for a specialized mid-management position.
### Human: Agent: ['Valerie Wehler', 'Collaborative marketing executive with experience growing and empowering teams to increase product revenue and expand brand awareness. Proven success executing strategic marketing plans that increase efficiency and improve communication. Proficient in measuring cost and ROI, and maximize budgets. Talent for leading cross functionally throughout the sales cycle resulting in organizational goal alignment.', 'Marketing Executive \| Communications Leader \| Product Marketing Professional', 'Infor', '[{"company":"Infor","company_id":"infor","industry":"Software Development","location":"New York, New York, United States","positions":[{"description":"","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Infor","title":"Director of Integrated Marketing"}],"url":"https://www.linkedin.com/company/infor"},{"company":"National Monitoring Center","company_id":"national-monitoring-center","location":"Greater Boston Area","positions":[{"description":"* Created and executed the marketing strategy for two business units that align with significant growth objectives.* Developed and ensured maximum ROI of integrated lead generation campaigns that incorporated web, digital marketing, PR, and social media to grow channel partner and end-user demand.* Drove the relationship with the marketing services partner that contributed to branding, public relations, web development, video production, lead generation, and digital marketing.* Managed all aspects of national tradeshows and regional association events.","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"National Monitoring Center","title":"Channel Marketing Director"}],"url":"https://www.linkedin.com/company/national-monitoring-center"},{"company":"3VR (Acquired by Identiv in 2018)","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"3VR is a video technology and data company that solves video searchability challenges, allowing customers to rapidly gather real-time intelligence from unstructured video data. * Established and directed overall North American marketing strategy that aligned with growth objectives.* Led a team of marketing professionals that executed product marketing, marketing communications, marketing operations, partner certification, and inside sales functions.* Ensured maximum ROI of integrated lead generation marketing programs by tracking the program’s success including events, web, marketing automation tools, PR, and social media.* Vastly improved the company’s reputation and credibility in the industry by delivering press releases, customer success stories, speaking engagements, contributed articles, and thought-leadership in partnership with external PR agency.* Targeted new customers, enhanced industry positioning, and influenced industry trends by establishing and leveraging ongoing analyst relationships.* Generated ongoing revenue opportunities by growing channel partner loyalty, integrating sales enablement tools, and training staff on best sales and marketing practices.","duration":"2014 2018 4 years","duration_short":"4 years","end_date":"2018","start_date":"2014","subtitle":"3VR (Acquired by Identiv in 2018)","title":"Director Of Marketing"}],"url":""},{"company":"Sony Electronics","company_id":"sony-electronics","location":"Park Ridge, NJ","positions":[{"description":"Sony’s Security Systems Division produces a full line of professional security and surveillance technologies that set industry standards for image quality and performance.* Instrumental in growing revenue 35% by driving targeted marketing strategies, plans, and initiatives across the U.S. market.* Elevated Sony’s presence, brand awareness, and competitiveness in the Security Industry by leveraging industry tradeshows, launching an extensive public relations program, and building strong analyst partnerships. * Grew channel partner relationships +50% in one year by increasing communications, information sharing, and co-marketing activities such as customer success stories, solution marketing collateral, and end-user webinars.* Led, expanded, and optimized all outbound marketing initiatives for the surveillance organization, including channel partner communication, integrated marketing campaigns, public relations, and tradeshows.","duration":"Oct 2011 May 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2014","start_date":"Oct 2011","subtitle":"Sony Electronics","title":"Senior Marketing Manager, Video Surveillance"}],"url":"https://www.linkedin.com/company/sony-electronics"},{"company":"Honeywell","company_id":"honeywell","location":"Louisville, Kentucky Area","positions":[{"description":"Honeywell security group provides global customers with innovative video solutions to meet existing and emerging security challenges. * Directed marketing initiatives to increase market share in the $300M video and access control market.* Oversaw a talented team of seven marketing staff that handled channel marketing, partner loyalty programs, marketing events, new product introductions, product pricing, and technical writing.* Generated consistent market growth by designing, maximizing, and executing targeted marketing strategies.* Elevated loyalty 28% by rolling out highly effective measurement tools for partner loyalty programs.* Enhanced market segmentation by leading strategic planning efforts and a focused voice of the customer (VOC) initiative.","duration":"Jan 2010 Oct 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2011","start_date":"Jan 2010","subtitle":"Honeywell","title":"North America Systems Channel Marketing Leader"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"Axis Communications","company_id":"axis-communications","location":"Chelmsford, MA","positions":[{"description":"Axis is a market leader in intelligent video solutions.* Aided rapid business growth and expanding sales organization by building, leading, and growing the marketing department from only one person to a high-performing team of nine professionals.* Effectively managed costs by overseeing a multimillion-dollar budget that grew 10x throughout tenure.* Integral in increasing revenue 20% by devising and executing strategic marketing plans across North America.* Managed various marketing functions including channel marketing, partner programs, tradeshows, events, promotions, public relations, advertising, and customer training.","duration":"Mar 1999 Jan 2010 10 years 11 months","duration_short":"10 years 11 months","end_date":"Jan 2010","start_date":"Mar 1999","subtitle":"Axis Communications","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/axis-communications"}]', '["Robert Lydic “I had the opportunity to work with Valerie at Sony in the Security Division and she was brilliant in her interactions with my company. She followed up on all requests, offered creative ideas to our marketing of Sony in our market, and consistently delivered on all of her promises. I truly enjoy working with a talent like Valerie in our industry.”","Melissa Morris “I have had the pleasure of working with Valerie on multiple retail security marketing campaigns. She is extremely detail oriented and understands the importance of working with the right media partners to achieve the goals she needs to achieve for her marketing plans. She has played an integral role in developing very effective integrated advertising campaigns that helped launch the Sony Retail Security Practice. Valerie would be an asset to any company looking for a leader for their marketing department.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to collaborate with marketing teams and empower them to increase product revenue, and today, the user is reaching out to the agent because they need assistance in developing strategic brand and executive communications initiatives for their company.

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