Conversation_ID stringlengths 5 5 | Customer_Message stringclasses 15
values | Agent_Response stringclasses 81
values | Sentiment stringclasses 5
values |
|---|---|---|---|
C0001 | I no fit see my last transaction history | Sorry for delay, I go check am now, abeg hold on | Gratitude |
C0002 | Why una charge me â¦300 for nothing? | Make I reset the system, then you try again | Complaint |
C0003 | Abeg how much remain for my account? | I fit help you process closure, you sure say you wan do am? | Request |
C0004 | I wan buy airtime â¦500, e no gree go | You get â¦13322 balance for your wallet | Request |
C0005 | Abeg my alert never come since I cash out | Thanks plenty! We go still add more features | Neutral |
C0006 | Thanks for help me confirm the payment earlier | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0007 | I wan buy airtime â¦500, e no gree go | No wahala, I go send reset code to your phone | Request |
C0008 | I get double debit yesterday, wetin happen? | I fit help you process closure, you sure say you wan do am? | Neutral |
C0009 | Thanks for help me confirm the payment earlier | Youâre welcome, anytime boss | Positive |
C0010 | Your ATM swallow my card o | Abeg go nearest branch make dem release your card | Positive |
C0011 | I wan close my account sharp sharp | I fit help you process closure, you sure say you wan do am? | Complaint |
C0012 | Abeg how much remain for my account? | Sorry for delay, I go push the alert again | Positive |
C0013 | I wan close my account sharp sharp | You get â¦41814 balance for your wallet | Request |
C0014 | Please I wan change my phone number | Check your history again, I don refresh am | Neutral |
C0015 | Abeg how much remain for my account? | I go help you update your number, abeg confirm am | Gratitude |
C0016 | Una dey try, I like the new update | I go help you update your number, abeg confirm am | Complaint |
C0017 | Why una charge me â¦300 for nothing? | Abeg go nearest branch make dem release your card | Neutral |
C0018 | Abeg how much remain for my account? | Youâre welcome, anytime boss | Neutral |
C0019 | Please I wan change my phone number | I fit help you process closure, you sure say you wan do am? | Gratitude |
C0020 | Abeg how much remain for my account? | Kindly update your app make e work well | Request |
C0021 | Hello, my transfer no go since yesterday o | You get â¦25927 balance for your wallet | Positive |
C0022 | Una app dey slow well well | Check your history again, I don refresh am | Gratitude |
C0023 | Please I wan change my phone number | Abeg go nearest branch make dem release your card | Request |
C0024 | I wan buy airtime â¦500, e no gree go | I go help you update your number, abeg confirm am | Neutral |
C0025 | Abeg how much remain for my account? | I don see am, refund go show within 24 hours | Request |
C0026 | I no fit see my last transaction history | Abeg go nearest branch make dem release your card | Gratitude |
C0027 | I no fit see my last transaction history | You get â¦6213 balance for your wallet | Complaint |
C0028 | I get double debit yesterday, wetin happen? | Abeg go nearest branch make dem release your card | Complaint |
C0029 | The app dey log me out anytime I try login | Abeg go nearest branch make dem release your card | Request |
C0030 | Abeg how much remain for my account? | Youâre welcome, anytime boss | Request |
C0031 | Hello, my transfer no go since yesterday o | Make I reset the system, then you try again | Positive |
C0032 | I wan close my account sharp sharp | I fit help you process closure, you sure say you wan do am? | Positive |
C0033 | I no fit see my last transaction history | I go help you update your number, abeg confirm am | Request |
C0034 | Your ATM swallow my card o | The â¦300 na service charge wey apply automatically | Complaint |
C0035 | Abeg my alert never come since I cash out | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0036 | Abeg I forget my PIN, wetin I go do? | Kindly update your app make e work well | Neutral |
C0037 | I wan buy airtime â¦500, e no gree go | Make I reset the system, then you try again | Request |
C0038 | I wan buy airtime â¦500, e no gree go | I go help you update your number, abeg confirm am | Positive |
C0039 | I wan close my account sharp sharp | I fit help you process closure, you sure say you wan do am? | Gratitude |
C0040 | Abeg how much remain for my account? | Kindly update your app make e work well | Complaint |
C0041 | Una app dey slow well well | Kindly update your app make e work well | Request |
C0042 | Abeg how much remain for my account? | Youâre welcome, anytime boss | Gratitude |
C0043 | I get double debit yesterday, wetin happen? | You get â¦42548 balance for your wallet | Complaint |
C0044 | The app dey log me out anytime I try login | Check your history again, I don refresh am | Complaint |
C0045 | I wan close my account sharp sharp | Make I reset the system, then you try again | Neutral |
C0046 | I get double debit yesterday, wetin happen? | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0047 | Please I wan change my phone number | Make I reset the system, then you try again | Positive |
C0048 | Abeg my alert never come since I cash out | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0049 | Please I wan change my phone number | I fit help you process closure, you sure say you wan do am? | Neutral |
C0050 | Abeg I forget my PIN, wetin I go do? | You get â¦20800 balance for your wallet | Positive |
C0051 | Abeg how much remain for my account? | Sorry for the slow speed, we dey fix am sharp sharp | Positive |
C0052 | Abeg my alert never come since I cash out | Abeg go nearest branch make dem release your card | Gratitude |
C0053 | Una dey try, I like the new update | Check your history again, I don refresh am | Complaint |
C0054 | I get double debit yesterday, wetin happen? | Sorry for delay, I go push the alert again | Complaint |
C0055 | Hello, my transfer no go since yesterday o | Make I reset the system, then you try again | Complaint |
C0056 | Why una charge me â¦300 for nothing? | No wahala, I go send reset code to your phone | Gratitude |
C0057 | Hello, my transfer no go since yesterday o | Kindly update your app make e work well | Complaint |
C0058 | Una dey try, I like the new update | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0059 | The app dey log me out anytime I try login | Abeg go nearest branch make dem release your card | Positive |
C0060 | Una app dey slow well well | No wahala, I go send reset code to your phone | Request |
C0061 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go check am now, abeg hold on | Neutral |
C0062 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go push the alert again | Complaint |
C0063 | I get double debit yesterday, wetin happen? | Make I reset the system, then you try again | Request |
C0064 | Una app dey slow well well | Kindly update your app make e work well | Neutral |
C0065 | Why una charge me â¦300 for nothing? | Make I reset the system, then you try again | Gratitude |
C0066 | Abeg I forget my PIN, wetin I go do? | Thanks plenty! We go still add more features | Request |
C0067 | I wan close my account sharp sharp | No wahala, I go send reset code to your phone | Neutral |
C0068 | I wan close my account sharp sharp | I go help you update your number, abeg confirm am | Request |
C0069 | Thanks for help me confirm the payment earlier | Sorry for delay, I go push the alert again | Gratitude |
C0070 | I get double debit yesterday, wetin happen? | Thanks plenty! We go still add more features | Request |
C0071 | Una dey try, I like the new update | Abeg go nearest branch make dem release your card | Complaint |
C0072 | Your ATM swallow my card o | No wahala, I go send reset code to your phone | Neutral |
C0073 | I get double debit yesterday, wetin happen? | Check your history again, I don refresh am | Complaint |
C0074 | I no fit see my last transaction history | I don see am, refund go show within 24 hours | Complaint |
C0075 | Una app dey slow well well | Abeg go nearest branch make dem release your card | Complaint |
C0076 | The app dey log me out anytime I try login | No wahala, I go send reset code to your phone | Neutral |
C0077 | Please I wan change my phone number | I fit help you process closure, you sure say you wan do am? | Positive |
C0078 | I wan close my account sharp sharp | No wahala, I go send reset code to your phone | Gratitude |
C0079 | Your ATM swallow my card o | Abeg go nearest branch make dem release your card | Neutral |
C0080 | Una app dey slow well well | I don see am, refund go show within 24 hours | Positive |
C0081 | Abeg how much remain for my account? | Abeg go nearest branch make dem release your card | Request |
C0082 | Why una charge me â¦300 for nothing? | Sorry for the slow speed, we dey fix am sharp sharp | Gratitude |
C0083 | Abeg I forget my PIN, wetin I go do? | Sorry for delay, I go push the alert again | Request |
C0084 | Una app dey slow well well | Youâre welcome, anytime boss | Neutral |
C0085 | Abeg how much remain for my account? | Abeg go nearest branch make dem release your card | Request |
C0086 | Abeg my alert never come since I cash out | You get â¦44766 balance for your wallet | Complaint |
C0087 | I no fit see my last transaction history | I don see am, refund go show within 24 hours | Complaint |
C0088 | Abeg I forget my PIN, wetin I go do? | Thanks plenty! We go still add more features | Complaint |
C0089 | Thanks for help me confirm the payment earlier | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0090 | The app dey log me out anytime I try login | Sorry for the slow speed, we dey fix am sharp sharp | Gratitude |
C0091 | Una app dey slow well well | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0092 | I no fit see my last transaction history | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0093 | Una app dey slow well well | Youâre welcome, anytime boss | Request |
C0094 | The app dey log me out anytime I try login | Sorry for delay, I go push the alert again | Complaint |
C0095 | Why una charge me â¦300 for nothing? | Abeg go nearest branch make dem release your card | Request |
C0096 | I no fit see my last transaction history | You get â¦16508 balance for your wallet | Neutral |
C0097 | Una app dey slow well well | Kindly update your app make e work well | Neutral |
C0098 | Una dey try, I like the new update | I go help you update your number, abeg confirm am | Positive |
C0099 | Why una charge me â¦300 for nothing? | Sorry for delay, I go push the alert again | Complaint |
C0100 | I wan close my account sharp sharp | The â¦300 na service charge wey apply automatically | Complaint |
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