Conversation_ID stringlengths 5 5 | Customer_Message stringclasses 15 values | Agent_Response stringclasses 81 values | Sentiment stringclasses 5 values |
|---|---|---|---|
C0101 | Hello, my transfer no go since yesterday o | Sorry for the slow speed, we dey fix am sharp sharp | Positive |
C0102 | Hello, my transfer no go since yesterday o | The â¦300 na service charge wey apply automatically | Complaint |
C0103 | Una dey try, I like the new update | I fit help you process closure, you sure say you wan do am? | Request |
C0104 | Please I wan change my phone number | Youâre welcome, anytime boss | Request |
C0105 | Abeg how much remain for my account? | Make I reset the system, then you try again | Positive |
C0106 | The app dey log me out anytime I try login | Check your history again, I don refresh am | Positive |
C0107 | Thanks for help me confirm the payment earlier | Kindly update your app make e work well | Complaint |
C0108 | I wan close my account sharp sharp | Check your history again, I don refresh am | Positive |
C0109 | Hello, my transfer no go since yesterday o | Sorry for the slow speed, we dey fix am sharp sharp | Positive |
C0110 | I wan close my account sharp sharp | Make I reset the system, then you try again | Neutral |
C0111 | I get double debit yesterday, wetin happen? | Youâre welcome, anytime boss | Complaint |
C0112 | I no fit see my last transaction history | I go help you update your number, abeg confirm am | Complaint |
C0113 | Your ATM swallow my card o | I go help you update your number, abeg confirm am | Complaint |
C0114 | Please I wan change my phone number | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0115 | I wan close my account sharp sharp | Sorry for the slow speed, we dey fix am sharp sharp | Neutral |
C0116 | Thanks for help me confirm the payment earlier | No wahala, I go send reset code to your phone | Complaint |
C0117 | Your ATM swallow my card o | Thanks plenty! We go still add more features | Complaint |
C0118 | Abeg I forget my PIN, wetin I go do? | I go help you update your number, abeg confirm am | Complaint |
C0119 | Please I wan change my phone number | Sorry for delay, I go push the alert again | Neutral |
C0120 | I get double debit yesterday, wetin happen? | Youâre welcome, anytime boss | Complaint |
C0121 | I wan close my account sharp sharp | No wahala, I go send reset code to your phone | Complaint |
C0122 | I wan close my account sharp sharp | I don see am, refund go show within 24 hours | Complaint |
C0123 | Please I wan change my phone number | I go help you update your number, abeg confirm am | Positive |
C0124 | Abeg I forget my PIN, wetin I go do? | Sorry for delay, I go push the alert again | Request |
C0125 | Why una charge me â¦300 for nothing? | Sorry for the slow speed, we dey fix am sharp sharp | Neutral |
C0126 | Una dey try, I like the new update | Make I reset the system, then you try again | Neutral |
C0127 | Please I wan change my phone number | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0128 | Abeg I forget my PIN, wetin I go do? | Youâre welcome, anytime boss | Neutral |
C0129 | Una app dey slow well well | Abeg go nearest branch make dem release your card | Positive |
C0130 | I no fit see my last transaction history | Sorry for delay, I go check am now, abeg hold on | Request |
C0131 | I no fit see my last transaction history | I go help you update your number, abeg confirm am | Gratitude |
C0132 | I wan close my account sharp sharp | No wahala, I go send reset code to your phone | Positive |
C0133 | Una app dey slow well well | Kindly update your app make e work well | Request |
C0134 | Thanks for help me confirm the payment earlier | Sorry for the slow speed, we dey fix am sharp sharp | Positive |
C0135 | Abeg how much remain for my account? | I go help you update your number, abeg confirm am | Gratitude |
C0136 | Hello, my transfer no go since yesterday o | Thanks plenty! We go still add more features | Neutral |
C0137 | Your ATM swallow my card o | Thanks plenty! We go still add more features | Complaint |
C0138 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go push the alert again | Positive |
C0139 | Your ATM swallow my card o | I fit help you process closure, you sure say you wan do am? | Request |
C0140 | Why una charge me â¦300 for nothing? | Make I reset the system, then you try again | Request |
C0141 | Thanks for help me confirm the payment earlier | Abeg go nearest branch make dem release your card | Positive |
C0142 | Abeg my alert never come since I cash out | Youâre welcome, anytime boss | Neutral |
C0143 | I get double debit yesterday, wetin happen? | Abeg go nearest branch make dem release your card | Positive |
C0144 | I no fit see my last transaction history | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0145 | Abeg my alert never come since I cash out | The â¦300 na service charge wey apply automatically | Gratitude |
C0146 | Una dey try, I like the new update | Sorry for delay, I go check am now, abeg hold on | Request |
C0147 | Hello, my transfer no go since yesterday o | Sorry for the slow speed, we dey fix am sharp sharp | Neutral |
C0148 | I wan close my account sharp sharp | The â¦300 na service charge wey apply automatically | Neutral |
C0149 | Abeg my alert never come since I cash out | I go help you update your number, abeg confirm am | Positive |
C0150 | Abeg how much remain for my account? | The â¦300 na service charge wey apply automatically | Gratitude |
C0151 | Hello, my transfer no go since yesterday o | I fit help you process closure, you sure say you wan do am? | Neutral |
C0152 | Una app dey slow well well | Thanks plenty! We go still add more features | Neutral |
C0153 | Abeg my alert never come since I cash out | Sorry for delay, I go check am now, abeg hold on | Positive |
C0154 | Abeg how much remain for my account? | Youâre welcome, anytime boss | Positive |
C0155 | The app dey log me out anytime I try login | I go help you update your number, abeg confirm am | Complaint |
C0156 | Abeg I forget my PIN, wetin I go do? | Sorry for delay, I go push the alert again | Complaint |
C0157 | I get double debit yesterday, wetin happen? | Thanks plenty! We go still add more features | Neutral |
C0158 | Please I wan change my phone number | The â¦300 na service charge wey apply automatically | Request |
C0159 | I no fit see my last transaction history | Make I reset the system, then you try again | Positive |
C0160 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go check am now, abeg hold on | Positive |
C0161 | The app dey log me out anytime I try login | Youâre welcome, anytime boss | Request |
C0162 | I wan buy airtime â¦500, e no gree go | No wahala, I go send reset code to your phone | Gratitude |
C0163 | I wan close my account sharp sharp | Check your history again, I don refresh am | Neutral |
C0164 | I get double debit yesterday, wetin happen? | Youâre welcome, anytime boss | Request |
C0165 | I wan buy airtime â¦500, e no gree go | Check your history again, I don refresh am | Complaint |
C0166 | Abeg I forget my PIN, wetin I go do? | You get â¦37931 balance for your wallet | Complaint |
C0167 | Why una charge me â¦300 for nothing? | The â¦300 na service charge wey apply automatically | Gratitude |
C0168 | The app dey log me out anytime I try login | Thanks plenty! We go still add more features | Positive |
C0169 | Abeg I forget my PIN, wetin I go do? | I go help you update your number, abeg confirm am | Neutral |
C0170 | The app dey log me out anytime I try login | Kindly update your app make e work well | Request |
C0171 | Thanks for help me confirm the payment earlier | Abeg go nearest branch make dem release your card | Neutral |
C0172 | Your ATM swallow my card o | Sorry for the slow speed, we dey fix am sharp sharp | Positive |
C0173 | Please I wan change my phone number | Abeg go nearest branch make dem release your card | Gratitude |
C0174 | Hello, my transfer no go since yesterday o | Abeg go nearest branch make dem release your card | Neutral |
C0175 | The app dey log me out anytime I try login | Youâre welcome, anytime boss | Request |
C0176 | Thanks for help me confirm the payment earlier | Make I reset the system, then you try again | Neutral |
C0177 | I get double debit yesterday, wetin happen? | Sorry for delay, I go push the alert again | Gratitude |
C0178 | I no fit see my last transaction history | You get â¦26293 balance for your wallet | Complaint |
C0179 | I get double debit yesterday, wetin happen? | Sorry for delay, I go push the alert again | Complaint |
C0180 | I get double debit yesterday, wetin happen? | No wahala, I go send reset code to your phone | Positive |
C0181 | Hello, my transfer no go since yesterday o | Kindly update your app make e work well | Request |
C0182 | I no fit see my last transaction history | The â¦300 na service charge wey apply automatically | Gratitude |
C0183 | Please I wan change my phone number | Sorry for the slow speed, we dey fix am sharp sharp | Request |
C0184 | Why una charge me â¦300 for nothing? | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0185 | I wan close my account sharp sharp | Sorry for delay, I go push the alert again | Positive |
C0186 | Why una charge me â¦300 for nothing? | Sorry for delay, I go check am now, abeg hold on | Gratitude |
C0187 | I no fit see my last transaction history | Sorry for delay, I go check am now, abeg hold on | Positive |
C0188 | Your ATM swallow my card o | Youâre welcome, anytime boss | Complaint |
C0189 | Why una charge me â¦300 for nothing? | I fit help you process closure, you sure say you wan do am? | Complaint |
C0190 | I no fit see my last transaction history | Kindly update your app make e work well | Neutral |
C0191 | Your ATM swallow my card o | Sorry for delay, I go check am now, abeg hold on | Request |
C0192 | Why una charge me â¦300 for nothing? | I go help you update your number, abeg confirm am | Neutral |
C0193 | The app dey log me out anytime I try login | Sorry for delay, I go push the alert again | Positive |
C0194 | Your ATM swallow my card o | I fit help you process closure, you sure say you wan do am? | Complaint |
C0195 | Una app dey slow well well | The â¦300 na service charge wey apply automatically | Request |
C0196 | I get double debit yesterday, wetin happen? | I go help you update your number, abeg confirm am | Gratitude |
C0197 | Una app dey slow well well | Thanks plenty! We go still add more features | Complaint |
C0198 | Abeg my alert never come since I cash out | Youâre welcome, anytime boss | Positive |
C0199 | I no fit see my last transaction history | Sorry for delay, I go check am now, abeg hold on | Gratitude |
C0200 | I wan close my account sharp sharp | I go help you update your number, abeg confirm am | Positive |
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