Conversation_ID stringlengths 5 5 | Customer_Message stringclasses 15
values | Agent_Response stringclasses 81
values | Sentiment stringclasses 5
values |
|---|---|---|---|
C0201 | Una app dey slow well well | No wahala, I go send reset code to your phone | Gratitude |
C0202 | Thanks for help me confirm the payment earlier | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0203 | I wan close my account sharp sharp | I don see am, refund go show within 24 hours | Neutral |
C0204 | Abeg I forget my PIN, wetin I go do? | I fit help you process closure, you sure say you wan do am? | Positive |
C0205 | I no fit see my last transaction history | No wahala, I go send reset code to your phone | Neutral |
C0206 | Hello, my transfer no go since yesterday o | Youâre welcome, anytime boss | Gratitude |
C0207 | Your ATM swallow my card o | I don see am, refund go show within 24 hours | Gratitude |
C0208 | Una app dey slow well well | You get â¦39397 balance for your wallet | Neutral |
C0209 | Thanks for help me confirm the payment earlier | I fit help you process closure, you sure say you wan do am? | Positive |
C0210 | Your ATM swallow my card o | Check your history again, I don refresh am | Gratitude |
C0211 | Abeg I forget my PIN, wetin I go do? | You get â¦49529 balance for your wallet | Gratitude |
C0212 | I no fit see my last transaction history | Abeg go nearest branch make dem release your card | Positive |
C0213 | Please I wan change my phone number | Youâre welcome, anytime boss | Positive |
C0214 | I get double debit yesterday, wetin happen? | Sorry for delay, I go check am now, abeg hold on | Positive |
C0215 | Please I wan change my phone number | I fit help you process closure, you sure say you wan do am? | Gratitude |
C0216 | Una dey try, I like the new update | Abeg go nearest branch make dem release your card | Gratitude |
C0217 | Thanks for help me confirm the payment earlier | Check your history again, I don refresh am | Request |
C0218 | Abeg how much remain for my account? | I don see am, refund go show within 24 hours | Neutral |
C0219 | The app dey log me out anytime I try login | The â¦300 na service charge wey apply automatically | Request |
C0220 | Hello, my transfer no go since yesterday o | The â¦300 na service charge wey apply automatically | Gratitude |
C0221 | Abeg how much remain for my account? | Make I reset the system, then you try again | Neutral |
C0222 | Thanks for help me confirm the payment earlier | Thanks plenty! We go still add more features | Positive |
C0223 | Hello, my transfer no go since yesterday o | Make I reset the system, then you try again | Neutral |
C0224 | I no fit see my last transaction history | Thanks plenty! We go still add more features | Positive |
C0225 | I wan buy airtime â¦500, e no gree go | Kindly update your app make e work well | Neutral |
C0226 | I wan buy airtime â¦500, e no gree go | Thanks plenty! We go still add more features | Complaint |
C0227 | Abeg how much remain for my account? | Thanks plenty! We go still add more features | Gratitude |
C0228 | Please I wan change my phone number | No wahala, I go send reset code to your phone | Request |
C0229 | Abeg I forget my PIN, wetin I go do? | Sorry for delay, I go check am now, abeg hold on | Request |
C0230 | The app dey log me out anytime I try login | Sorry for the slow speed, we dey fix am sharp sharp | Neutral |
C0231 | Hello, my transfer no go since yesterday o | Sorry for delay, I go check am now, abeg hold on | Gratitude |
C0232 | Una app dey slow well well | The â¦300 na service charge wey apply automatically | Gratitude |
C0233 | Please I wan change my phone number | Sorry for delay, I go push the alert again | Complaint |
C0234 | Please I wan change my phone number | Sorry for delay, I go push the alert again | Positive |
C0235 | I no fit see my last transaction history | I don see am, refund go show within 24 hours | Request |
C0236 | Why una charge me â¦300 for nothing? | Sorry for delay, I go check am now, abeg hold on | Request |
C0237 | Una dey try, I like the new update | Youâre welcome, anytime boss | Complaint |
C0238 | I no fit see my last transaction history | Thanks plenty! We go still add more features | Gratitude |
C0239 | I wan buy airtime â¦500, e no gree go | You get â¦16372 balance for your wallet | Request |
C0240 | I get double debit yesterday, wetin happen? | Check your history again, I don refresh am | Neutral |
C0241 | Una app dey slow well well | Thanks plenty! We go still add more features | Positive |
C0242 | I no fit see my last transaction history | The â¦300 na service charge wey apply automatically | Request |
C0243 | Una app dey slow well well | Sorry for delay, I go push the alert again | Complaint |
C0244 | The app dey log me out anytime I try login | Sorry for the slow speed, we dey fix am sharp sharp | Complaint |
C0245 | The app dey log me out anytime I try login | I go help you update your number, abeg confirm am | Positive |
C0246 | Why una charge me â¦300 for nothing? | I don see am, refund go show within 24 hours | Positive |
C0247 | Thanks for help me confirm the payment earlier | You get â¦27272 balance for your wallet | Complaint |
C0248 | I no fit see my last transaction history | Abeg go nearest branch make dem release your card | Positive |
C0249 | Your ATM swallow my card o | Abeg go nearest branch make dem release your card | Positive |
C0250 | Your ATM swallow my card o | Kindly update your app make e work well | Request |
C0251 | I no fit see my last transaction history | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0252 | Una app dey slow well well | I go help you update your number, abeg confirm am | Complaint |
C0253 | I get double debit yesterday, wetin happen? | Make I reset the system, then you try again | Gratitude |
C0254 | Una dey try, I like the new update | I don see am, refund go show within 24 hours | Complaint |
C0255 | Abeg I forget my PIN, wetin I go do? | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0256 | I get double debit yesterday, wetin happen? | I don see am, refund go show within 24 hours | Neutral |
C0257 | I wan close my account sharp sharp | I don see am, refund go show within 24 hours | Request |
C0258 | I wan close my account sharp sharp | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0259 | Thanks for help me confirm the payment earlier | Abeg go nearest branch make dem release your card | Complaint |
C0260 | Una dey try, I like the new update | I don see am, refund go show within 24 hours | Request |
C0261 | I wan buy airtime â¦500, e no gree go | Make I reset the system, then you try again | Neutral |
C0262 | Hello, my transfer no go since yesterday o | I go help you update your number, abeg confirm am | Request |
C0263 | Abeg how much remain for my account? | Thanks plenty! We go still add more features | Neutral |
C0264 | Abeg I forget my PIN, wetin I go do? | Youâre welcome, anytime boss | Complaint |
C0265 | I get double debit yesterday, wetin happen? | I fit help you process closure, you sure say you wan do am? | Positive |
C0266 | I get double debit yesterday, wetin happen? | I fit help you process closure, you sure say you wan do am? | Positive |
C0267 | I wan close my account sharp sharp | I don see am, refund go show within 24 hours | Gratitude |
C0268 | Abeg how much remain for my account? | I don see am, refund go show within 24 hours | Neutral |
C0269 | Una app dey slow well well | I don see am, refund go show within 24 hours | Request |
C0270 | I no fit see my last transaction history | No wahala, I go send reset code to your phone | Complaint |
C0271 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go check am now, abeg hold on | Positive |
C0272 | The app dey log me out anytime I try login | I don see am, refund go show within 24 hours | Request |
C0273 | Please I wan change my phone number | No wahala, I go send reset code to your phone | Neutral |
C0274 | Why una charge me â¦300 for nothing? | I go help you update your number, abeg confirm am | Positive |
C0275 | Hello, my transfer no go since yesterday o | I go help you update your number, abeg confirm am | Complaint |
C0276 | Your ATM swallow my card o | You get â¦38421 balance for your wallet | Request |
C0277 | I get double debit yesterday, wetin happen? | Sorry for the slow speed, we dey fix am sharp sharp | Positive |
C0278 | Hello, my transfer no go since yesterday o | Sorry for delay, I go push the alert again | Positive |
C0279 | I get double debit yesterday, wetin happen? | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0280 | I get double debit yesterday, wetin happen? | Make I reset the system, then you try again | Neutral |
C0281 | Thanks for help me confirm the payment earlier | I don see am, refund go show within 24 hours | Request |
C0282 | I wan buy airtime â¦500, e no gree go | Sorry for delay, I go check am now, abeg hold on | Neutral |
C0283 | Your ATM swallow my card o | Kindly update your app make e work well | Positive |
C0284 | The app dey log me out anytime I try login | I don see am, refund go show within 24 hours | Request |
C0285 | Why una charge me â¦300 for nothing? | I go help you update your number, abeg confirm am | Positive |
C0286 | Abeg how much remain for my account? | Abeg go nearest branch make dem release your card | Complaint |
C0287 | Abeg my alert never come since I cash out | Check your history again, I don refresh am | Request |
C0288 | The app dey log me out anytime I try login | Thanks plenty! We go still add more features | Positive |
C0289 | Una dey try, I like the new update | Youâre welcome, anytime boss | Positive |
C0290 | Why una charge me â¦300 for nothing? | Youâre welcome, anytime boss | Request |
C0291 | Una dey try, I like the new update | Thanks plenty! We go still add more features | Request |
C0292 | Abeg how much remain for my account? | Sorry for delay, I go check am now, abeg hold on | Complaint |
C0293 | Una dey try, I like the new update | You get â¦44289 balance for your wallet | Complaint |
C0294 | Abeg my alert never come since I cash out | I fit help you process closure, you sure say you wan do am? | Positive |
C0295 | I get double debit yesterday, wetin happen? | I fit help you process closure, you sure say you wan do am? | Gratitude |
C0296 | I get double debit yesterday, wetin happen? | Sorry for the slow speed, we dey fix am sharp sharp | Gratitude |
C0297 | Why una charge me â¦300 for nothing? | I go help you update your number, abeg confirm am | Positive |
C0298 | Thanks for help me confirm the payment earlier | Thanks plenty! We go still add more features | Gratitude |
C0299 | I wan buy airtime â¦500, e no gree go | No wahala, I go send reset code to your phone | Positive |
C0300 | Una dey try, I like the new update | Abeg go nearest branch make dem release your card | Gratitude |
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