sentence stringlengths 1 23.5k ⌀ |
|---|
As we deliver on our purpose of helping people on their path to better health, we have high expectations for beyond. |
There is no more pressing issue than fixing what is broken with the U.S. health care system and CVS Health is positioned to lead the change. |
We welcome the opportunity to work with our partners, shareholders, and other stakeholders. |
Together, we will deliver better health, all toward better communities and a better world. |
Dear Stakeholders, Thank you for being on this exciting CSR journey with us. |
I am particularly proud to present this year’s CSR Report to you because corporate social responsibility move we have ever made as a company: welcoming Aetna to our enterprise. |
Like our decision to stop selling tobacco products, this business decision has far-reaching benefits and will positively impact the lives of tens of millions of people across the U.S. It exponentially expands our ability to effect positive change in local communities and across the health care system – more so than any... |
We are truly reinventing health care delivery and, with each step of the way, staying true to our purpose of helping people on their path to better health. |
Our CSR journey is more than a decade in the making. |
Since publishing our first CSR Report in our reputation as a leader in corporate social responsibility through business decisions that deliver on our purpose. |
We are tackling our nation’s most pressing public health challenges and investing in increased access to health care at the local level. |
We are taking an increasingly sophisticated approach to reducing our environmental impact and creating economic opportunity for hundreds of thousands of people, and we have always been focused on building healthier communities while driving healthy growth for our company. |
During this exciting time of transformation, in opportunity to reframe our CSR strategy to more accurately reflect our new enterprise. |
We believe our greatest CSR opportunities ahead will be a result of our ability to meaningfully impact the health of whole communities, bringing together the power of our business and strategic community investment. |
And, it is clear to us that it will take more than incremental steps to support all Americans on their path to better health. |
$community health in one-third of U.S. counties through partnerships and community support. |
This means more free health screenings and more funding to tackle public health challenges, including tobacco use and opioid abuse. |
We will aim to support more patients with chronic disease, improve overall health outcomes and relieve the strain on our health care system. |
Through these Foundation investments, we are filling gaps within our commercial footprint to support underserved populations and aligning our resources with communities’ most pressing health issues. |
Our colleagues’ energy and enthusiasm will deliver more volunteer hours to our community initiatives. |
And to our nonprofit partners, we will bring support, expertise, and replicable approaches that improve health care at the community level. |
Better Health, Better Community, Better World also means supporting the economic health and mobility of our communities and colleagues. |
Through innovative workforce development programs and a steadfast commitment to helping our colleagues grow their careers with CVS Health, we are ensuring that we have the most highlyskilled, compassionate health care professionals in the industry. |
In addition to the health and financial wellness of our colleagues, we are equally committed to the health of our planet. |
By continuing to reduce our resource use and embedding sustainability into our products and supply chain, we are helping to build healthier communities for the long- term. |
We are particularly proud to have established a science-based emissions reduction target in embracing climate science to guide our sustainability initiatives in the years to come. |
Thank you for taking the time to learn more about our many accomplishments in changes to come – as we continue our journey as a health care innovation company shaping the future of health care. |
5 Corporate Profile CVS Health is the nation’s premier health innovation company helping people on their path to better health. |
Whether in one of our pharmacies or through our health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. |
CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. |
We have more than approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 92 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D presc... |
CVS Health also serves an estimated through traditional, voluntary and consumerdirected health insurance products and related services, including rapidly expanding Medicare Advantage offerings. |
This innovative health care model is believed to increase access to quality care, delivers better health outcomes and lowers overall health care costs. |
Our strategic imperatives Be local Engage people with the care they need where they need it Make it simple Make a complicated system easier for all Improve health Help people achieve better health at a lower cost Lead the change Challenge the status quo with new technologies, business models and partnerships Attract an... |
As we integrate Aetna into our enterprise, our innovative new business model will allow us to bring real, meaningful change to the marketplace. |
This transformation is guided by six strategic imperatives that will help people get well and stay well, in body, mind and spirit. |
Our CSR strategy is central to the way we advance our purpose and support our strategic imperatives. |
In we took the opportunity to reframe our CSR strategy to be more inclusive of our broader enterprise and maximize our impact. |
Our refreshed CSR framework, Better Health, Better Community, Better World, conveys our mission to leverage our scale, expertise and innovative spirit in ways that positively impact all of our stakeholders. |
Make community health and wellness central to our charge for a better world. |
Ensure environmental sustainability is embedded in our approach to business operations and product development. |
Leverage the assets, scale and expertise of our business to create economic opportunities and value for employees, customers, suppliers and investors. |
Supply chain responsibility To ensure accountability for delivering on our strategy, we track our progress against measurable, multi-year performance targets. |
We continue to work with internal and external stakeholders to deliver on these commitments, identify new opportunities to strengthen our performance and increase transparency. |
Contributing to the United Nations Sustainable Development Goals Our CSR strategy also continues to support the United Nations’ Sustainable Development Goals (SDGs), 17 aspirational global goals that aim to make dramatic progress on development issues by 2030. |
We believe we can most meaningfully contribute to five of the SDGs that most closely align with our business impact and CSR initiatives. |
Goal Well-Being Through our innovative health care model, we continue to make substantial strides in providing more accessible and affordable health care to more Americans. |
Our Project Health campaign connects multicultural communities with large numbers of uninsured or underinsured residents to no-cost comprehensive health assessments that detect early risks for chronic conditions. |
In delivered more than $5.3 million in free health care services to more than 77,000 Americans. |
These screenings are often how an estimated one-third of attendees first become aware of a health concern or condition. |
Goal Our workforce initiatives expose young people across the country to meaningful careers in health care and present new educational opportunities to those who may not otherwise have access. |
In we extended our STEM-enriched, nationally recognized program, myCVS Journey Pathways to Health Care Careers, through a new collaboration with Job Corps, giving us the potential to expose 60,000 youth to careers at CVS Health. |
Our colleague development initiatives provided new opportunities from retail to mid-level leadership, including our LearnRx Pharmacy Technician Program, which was completed by nearly technicians in 2018. |
On track to hire by 2022, at the end of 2018 we had hired more than 3,200. |
We also invested nearly $advance the aspirations of students, including those studying to be pharmacists and nurse practitioners. |
Goal Economic Growth As one of the nation’s largest companies, our business decisions have far-reaching impacts on the economic mobility of thousands of local communities. |
In nearly 85,000 new colleagues and paid $10.9 billion in wages. |
Our diverse supplier program, focused on creating economic impact for women- and diverse-owned businesses, drove a total economic impact of $supported more than 38,000 jobs across the country. |
Goal Climate change is affecting global health, and we believe we can play a meaningful role in helping to reverse its devastating effects. |
In Based Targets Initiative (SBTi) approved our greenhouse gas (GHG) reduction targets to reduce our absolute scope 1 and 2 GHG emissions by 36 percent by 2030 from a 2010 base year, and to commit that 70 percent of our suppliers by emissions will set science-based emissions reduction targets on their scope 1 and 2 emi... |
Goal Sustainable use of resources remains a central part of our work to protect the planet. |
In we procured across the enterprise was sustainably sourced, and 84 percent of our store brand suppliers had either become members of the Roundtable on Sustainable Palm Oil or obtained Rainforest Alliance certification. |
In addition to supporting these five SDGs, in all of our work we aim to strengthen partnerships that help extend our environmental support programs. |
In U.S. pharmacy chain to join the United Nations Global Compact, confirming our commitment to implementing the Compact’s ten principles with respect to human rights, labor, the environment and anti-corruption; engaging in partnerships to advance the broader goals of the United Nations; and taking action in support of ... |
Our annual Communication on Progress can be found in the Appendix. https://sustainabledevelopment.un.org/ https://sustainabledevelopment.un.org/ https://sustainabledevelopment.un.org/ https://sciencebasedtargets.org/ https://sciencebasedtargets.org/ https://www.unglobalcompact.org/what-is-gc/participants/132018-CVS-Hea... |
Our Senior Vice President of CSR and Philanthropy shares relevant CSR-related impacts, risks and opportunities with the Nominating and Corporate Governance Committee semi-annually. |
In Committee was engaged on topics including climate change, science-based targets, renewable energy, the opioid crisis, tobacco use among youth, and veteran health. |
At these presentations, requests were made for approval to act on a selected issue or for funding to support a new initiative. |
She and her team regularly work with company leadership to align our strategy with business imperatives and collaborate with colleagues throughout the company on key initiatives. |
Colleagues with direct oversight of areas within our three CSR pillars are responsible for driving performance and meeting established targets as part of their business plan. |
These internal partners are regularly engaged by the CSR team to provide progress updates and identify emerging risks and opportunities. |
Remuneration of leaders, colleagues, as well as business unit and facility managers is partially linked to performance against these business plans. |
We have also established several policies that govern our approach to issues of importance to our business and our stakeholders, including our Climate Change Policy, Human Rights Policy and Privacy Commitments, all located in our online Resource Library. |
https://cvshealth.com/documents/climate-change-policy-statement.pdf https://cvshealth.com/sites/default/files/cvs-health-human-rights-policy.pdf https://cvshealth.com/privacy-policy https://cvshealth.com/social-responsibility/csr-resource-library CSR Material Topics Our CSR material topics inform the content of this re... |
These below represent our most significant economic, environmental and social impacts, as well as those topics that substantively influence the assessments and decisions of our stakeholders. |
We conducted a comprehensive materiality assessment in Reporting Initiative (GRI) Standards’ guidance for defining material topics. |
We find these issues remain relevant for the another materiality assessment in 2019 to reflect our evolving business strategy and stakeholder expectations. |
For the material topics (high influence on Stakeholder Assessments and Decisions and have very high significance of Economic, Environmental and Social Impacts. |
For the material topics (abuse, (5) product quality and ingredients, (11) climate risks, (12) sustainable operations, (15) ethics and compliance and (16) governance, they have very high influence on Stakeholder Assessments and Decisions and has high significance of Economic, Environmental and Social Impacts. |
For the material topics (disease prevention and management and (17) diversity and inclusion, they have a high influence on Stakeholder Assessments and Decisions and has very high significance of Economic, Environmental and Social Impacts. |
For the material topics (data protection and privacy, (22) wage and benefits and (23) employee health and safety, they have a high influence on Stakeholder Assessments and Decisions and have a high significance of Economic, Environmental and Social Impacts. |
For the material topics (management, they have a high influence on Stakeholder Assessments and Decisions and have moderate significance of Economic, Environmental and Social Impacts. |
For the material topics (investments and (9) medication adherence, they have moderate influence on Stakeholder Assessments and Decisions and has high significance of Economic, Environmental and Social Impacts. |
We are committed to maintaining regular, open communication with a broad range of stakeholders who help us fulfill our purpose of helping people on their path to better health. |
It’s their insights and feedback that help us implement and advance our CSR strategy. |
On pages we have detailed how we engage with stakeholder groups and highlighted some of the notable outcomes that resulted from engagements in 2018. |
For more information about recent collaborations and partnerships, visit the “Stakeholder Engagement” section of our website. |
With an average of 10,000 communities across the country and more than 38 million medical members, we engage with our patients and customers millions of times a day as we help them on their path to better health. |
• Through Pharmacy Advisor®, we’ve delivered more than counseling interventions, which have improved patient medication adherence by 10 percent for hypertension medication, 9 percent for anti-diabetics and 12 percent for cholesterol therapy. |
• We continued to respond to our consumers’ preference for healthier, more sustainable products, expanding healthier options through our Gold Emblem Abound® line to more than products we offer; and removing chemicals oxybenzone and octinoxate from our store brand sun-care products. |
Our FAITH CRG and Merchandising Team came together to gain a better understanding of religious differences and how they impact employee and customer relationships during the holiday season, both in stores and offices. |
Topics included holiday greetings, adjusting product offerings to be reflective of community cultural preferences and celebrations, dietary restrictions, holiday scheduling and respectful communication. |
• Our Diversity Management Leadership Council (DMLC), a group of crossfunctional senior leaders with oversight from our Board of Directors, provides guidance on the tools and resources we use to equip colleagues to promote diversity across the company. |
We conducted and engaged with shareholders that proposed resolutions for inclusion in our proxy statement. |
• Throughout the year, we responded to investor inquiries on a broad range of CSR topics, most often through phone briefings and email correspondence. |
We also responded to investor ratings and rankings including the Dow Jones Sustainability Index and MSCI to provide investors with a deeper understanding of our Environmental, Social and Governance (ESG) impacts and commitments. |
A major focus of our public policy work focused on engaging policymakers around the important role of the Pharmacy Benefit Manager (PBM) in controlling drug costs. |
• We collaborated with the Environmental Protection Agency (EPA) on regulatory requirements for the disposal of pharmaceutical waste. |
We continued to reduce chemicals of consumer concern through ongoing collaboration with The Safer Chemicals, Healthy Families coalition and its Mind the Store campaign and were given a B+ in their annual report card. |
• While preparing our science-based emissions reduction target for approval by the Science Based Targets initiative (SBTi), we sought counsel from many stakeholders, including CDP, our suppliers and agency partners. |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.