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Generate a Resume for a Health and fitness Job
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Education Details May 2014 Diploma Nutrition Education Bengaluru Karnataka IGNOU University June 2004 Bachelor of Science Clinical Nutrition and Dietetics Bengaluru Karnataka Smt VHD Institute of HomeScience Health and wellness coach Advance PG diploma in Clinical research Clinical data management and SAS Skill Details Company Details company GOQii Technologies Ltd description Motivate players i e GOQii subscribers to make a permanent shift to a healthier lifestyle and enhance health nutrition and karma Track and analyse player s lifestyle and fitness data captured through the GOQii band Design custom wellness fitness goals mutually with players and coach them in meeting these goals Interact with GOQii Players on a daily basis via GOQii App text audio company description VIA Health Marketing Innovations Viamedia health had jointly organized a National Campaign of Maternal Nutrition Evaluation with GlaxoSmithKline Consumer Healthcare Conduct Maternal Nutritional Counselling Camps with practicing Gynaecologists at different hospitals clinics allotted by the medical representative Conveying the Importance of every nutrient required during this time and foods that contain this type of nutrients Coordinating with the Area Branch Manager and in turn reporting to the ViaMedia Manager with the daily reports company LifeKonnect Department description United Health Care India Pvt Ltd LifeKonnect business offers Health Checkups across 800 Cities 3000 Diagnostic Centres and leaders in this business and also looks into the Operations organising supervising medicals for customers of different Insurance companies whose medical come under the rule regulation of IRDA MNYL Iinsurance BAXA life Insurance METLIFE insurance Canara HSBC insurance To proactively monitor the deferrals and ensure that they are done within the stipulated time line Ensuring a high level of professionalism through pro active Customer relationship management by resolving their queries and complaints in a fair manner within the specified time Co ordinating with the Lifekonnect members from different centres and in turn reporting to the Team leader company VLCC HealthCare Ltd description Counselling to individuals on nutrition status providing diet instructions to clients and impact on eating nutrition Create and present in services to the clients Handling enquiries from Customers Distributors through emails letters telephone etc Preparing Payment Bills for the customers Assisting the Slimming Manager in conference calls to discuss Nutritional care plans and Nutrition education Co ordinating with the sales members and in turn reporting to the Sales Manager
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Generate a Resume for a Health and fitness Job
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Education Details May 2014 Diploma Nutrition Education Bengaluru Karnataka IGNOU University June 2004 Bachelor of Science Clinical Nutrition and Dietetics Bengaluru Karnataka Smt VHD Institute of HomeScience Health and wellness coach Advance PG diploma in Clinical research Clinical data management and SAS Skill Details Company Details company GOQii Technologies Ltd description Motivate players i e GOQii subscribers to make a permanent shift to a healthier lifestyle and enhance health nutrition and karma Track and analyse player s lifestyle and fitness data captured through the GOQii band Design custom wellness fitness goals mutually with players and coach them in meeting these goals Interact with GOQii Players on a daily basis via GOQii App text audio company description VIA Health Marketing Innovations Viamedia health had jointly organized a National Campaign of Maternal Nutrition Evaluation with GlaxoSmithKline Consumer Healthcare Conduct Maternal Nutritional Counselling Camps with practicing Gynaecologists at different hospitals clinics allotted by the medical representative Conveying the Importance of every nutrient required during this time and foods that contain this type of nutrients Coordinating with the Area Branch Manager and in turn reporting to the ViaMedia Manager with the daily reports company LifeKonnect Department description United Health Care India Pvt Ltd LifeKonnect business offers Health Checkups across 800 Cities 3000 Diagnostic Centres and leaders in this business and also looks into the Operations organising supervising medicals for customers of different Insurance companies whose medical come under the rule regulation of IRDA MNYL Iinsurance BAXA life Insurance METLIFE insurance Canara HSBC insurance To proactively monitor the deferrals and ensure that they are done within the stipulated time line Ensuring a high level of professionalism through pro active Customer relationship management by resolving their queries and complaints in a fair manner within the specified time Co ordinating with the Lifekonnect members from different centres and in turn reporting to the Team leader company VLCC HealthCare Ltd description Counselling to individuals on nutrition status providing diet instructions to clients and impact on eating nutrition Create and present in services to the clients Handling enquiries from Customers Distributors through emails letters telephone etc Preparing Payment Bills for the customers Assisting the Slimming Manager in conference calls to discuss Nutritional care plans and Nutrition education Co ordinating with the sales members and in turn reporting to the Sales Manager
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Generate a Resume for a Health and fitness Job
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Education Details May 2014 Diploma Nutrition Education Bengaluru Karnataka IGNOU University June 2004 Bachelor of Science Clinical Nutrition and Dietetics Bengaluru Karnataka Smt VHD Institute of HomeScience Health and wellness coach Advance PG diploma in Clinical research Clinical data management and SAS Skill Details Company Details company GOQii Technologies Ltd description Motivate players i e GOQii subscribers to make a permanent shift to a healthier lifestyle and enhance health nutrition and karma Track and analyse player s lifestyle and fitness data captured through the GOQii band Design custom wellness fitness goals mutually with players and coach them in meeting these goals Interact with GOQii Players on a daily basis via GOQii App text audio company description VIA Health Marketing Innovations Viamedia health had jointly organized a National Campaign of Maternal Nutrition Evaluation with GlaxoSmithKline Consumer Healthcare Conduct Maternal Nutritional Counselling Camps with practicing Gynaecologists at different hospitals clinics allotted by the medical representative Conveying the Importance of every nutrient required during this time and foods that contain this type of nutrients Coordinating with the Area Branch Manager and in turn reporting to the ViaMedia Manager with the daily reports company LifeKonnect Department description United Health Care India Pvt Ltd LifeKonnect business offers Health Checkups across 800 Cities 3000 Diagnostic Centres and leaders in this business and also looks into the Operations organising supervising medicals for customers of different Insurance companies whose medical come under the rule regulation of IRDA MNYL Iinsurance BAXA life Insurance METLIFE insurance Canara HSBC insurance To proactively monitor the deferrals and ensure that they are done within the stipulated time line Ensuring a high level of professionalism through pro active Customer relationship management by resolving their queries and complaints in a fair manner within the specified time Co ordinating with the Lifekonnect members from different centres and in turn reporting to the Team leader company VLCC HealthCare Ltd description Counselling to individuals on nutrition status providing diet instructions to clients and impact on eating nutrition Create and present in services to the clients Handling enquiries from Customers Distributors through emails letters telephone etc Preparing Payment Bills for the customers Assisting the Slimming Manager in conference calls to discuss Nutritional care plans and Nutrition education Co ordinating with the sales members and in turn reporting to the Sales Manager
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Generate a Resume for a Health and fitness Job
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SKILLS Computer Can easily operate in Operating System like Windows 10 Can work in Ms Office Word Excel and PowerPoint Can easily operate internet Gym Management Software website mobile application Education Details January 2010 Advance Diploma in Hotel Management J W Institute of Hotel Management Gym management Consultant Gym management Consultant Sculpt Fitness Centre Skill Details Excel Exprience 96 months PowerPoint Exprience 96 months Word Exprience 96 months Gym Management Software Exprience 96 monthsCompany Details company Sculpt Fitness Centre description 2015 Present Sales Fitness Operations company AB s Fitness Club description Fitness Sales Administration Facility House keeping company AB s Fitness Club description Sales Fitness Operations company Ultimate Fitness Club description company Tripod Fitness Arena description Sales Administration company C K Fitness description Sales Fitness Staff Recruitment KEY ROLES Designing and promoting activities to meet customer demand and generate revenue Advertising and promoting the club or Centre to increase usage considering market research Recruiting training and supervising staff including managing staff rotas Taking Daily weekly monthly reporting from Fitness Manager Sales Team Lead And Housekeeping Head Carrying out health and safety checks on the equipment and site Retaining existing members by providing good quality of service and by providing good sales programs Prioritizing target activities and user groups especially in local authority Centres Customer Relationship Providing training to the sales staff to Deal with enquiries complaints and emergencies Delivering some fitness training or coaching in sports activities often a good way of maintaining contact with customers Preparing and checking budgets and generating revenue Cashing up and keeping stock records of supplements Utilizing Group X studio by scheduling exciting grouper s batches Writing monthly or weekly reports and preparing cash projections for Centre owners Enhancing profitability by organizing and delivering an appropriate range of fitness activities programs Keeping statistical and financial records Keeping check on the Maintenance of fitness equipment other facilities Ensuring compliance with health and safety legislation Maintaining customer service Fitness Hospitality standards Planning Undertaking administrative tasks Promoting and marketing the business company Endurance Fitness Club description Fitness Sales Administration Facility House keeping
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Generate a Resume for a Health and fitness Job
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Education Details January 1992 to January 2003 First year Science Mumbai Maharashtra St micheal high Personal fitness trainer level3 personal trainer Skill Details Company Details company Golds gym fitness solution flora hotel description Certification american college of sports science golds gym heart saver reps level 3 Responsibilities To obtain a challenging position which will commensurate with my qualification and experience in the field of health and fitness environment Accomplishments Good Skills Used Fitness
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Generate a Resume for a Health and fitness Job
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Education Details January 2018 M S Nutrition and Exercise Physiology New York NY Teachers College Columbia University January 2016 B S Nutrition and Dietetics Miami FL Florida International University January 2011 B Sc General Microbiology Pune Maharashtra Abasaheb Garware College Group Fitness Instructor India Group Fitness Instructor India Columbia University Skill Details Company Details company Columbia University description Present Organized high energy weight training cardiovascular and indoor cycling classes accommodating participants of varying age groups cultural backgrounds and fitness levels to help achieve their fitness goals company Columbia Dental School description Provided detailed nutrition counselling and telephonic follow up to dental patients with accompanying metabolic conditions like diabetes hypertension and obesity
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Generate a Resume for a Health and fitness Job
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Personal Skills Good verbal and written communication skills Ability to deal with people diplomatically Willingness to learn Other Qualifications Seema Institute Ansalon Body massage and scalp Swedish Thai body Foot Reflexology Aromatherapy Completed course of 2 months Talwalkars Fitness academy with gym and aerobics Completed 3 months course in fitness training Radio Bhavan The Career Super Market Hotel and Front Office Management Completed course of 3 months Slender Gender Done diploma in Spa Management 4 Months Education Details Fitness Trainer cum Team Leader Fitness Trainer cum Team Leader Think Healthy Skill Details Company Details company Think Healthy description Job Responsibilities Perform related duties and responsibilities as assigned Achieve Fitness Goal Training people to do work outs in Gym Handling customer s queries related therapies Refreshers etc company Raymond Gym description Job Responsibilities Perform related duties and responsibilities as assigned Handling customers queries related therapies company AROMA THAI FOOT SPA description Perform related duties and responsibilities as assigned Handling customers queries related therapies Refreshers etc Handled queries on phone as well as personally Taking care of payment Invoices company GLOBAL 1 GYM description Job Responsibilities Perform related duties and responsibilities as assigned Handling a team entire floor section Achieve Fitness Goal Training People to do work outs in Gym company RUDRAAKSH HEALTH CARE SPA description Job Responsibilities Perform related duties and responsibilities as assigned Handling a team entire floor section Achieve Fitness Goal Training people to do work outs in Gym Handling customer s queries related therapies Refreshers etc Handled queries on phone as well as personally Taking care of payment Invoices company PLAZA GYM description company HOTEL Windsor description company HOTEL HOLIDAY INN Juhu description Done Promotion For Aromathai Foot Spa 6 days World Trade Centre Bombay Exhibition Centre Also done promotion at Bandra Kurla Complex Bandra GYM Khana Promoted various products Spa Health and Fitness Product Garments Imitation Jewellery Food Beverage etc
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Generate a Resume for a Health and fitness Job
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SKILLS Computer Can easily operate in Operating System like Windows 10 Can work in Ms Office Word Excel and PowerPoint Can easily operate internet Gym Management Software website mobile application Education Details January 2010 Advance Diploma in Hotel Management J W Institute of Hotel Management Gym management Consultant Gym management Consultant Sculpt Fitness Centre Skill Details Excel Exprience 96 months PowerPoint Exprience 96 months Word Exprience 96 months Gym Management Software Exprience 96 monthsCompany Details company Sculpt Fitness Centre description 2015 Present Sales Fitness Operations company AB s Fitness Club description Fitness Sales Administration Facility House keeping company AB s Fitness Club description Sales Fitness Operations company Ultimate Fitness Club description company Tripod Fitness Arena description Sales Administration company C K Fitness description Sales Fitness Staff Recruitment KEY ROLES Designing and promoting activities to meet customer demand and generate revenue Advertising and promoting the club or Centre to increase usage considering market research Recruiting training and supervising staff including managing staff rotas Taking Daily weekly monthly reporting from Fitness Manager Sales Team Lead And Housekeeping Head Carrying out health and safety checks on the equipment and site Retaining existing members by providing good quality of service and by providing good sales programs Prioritizing target activities and user groups especially in local authority Centres Customer Relationship Providing training to the sales staff to Deal with enquiries complaints and emergencies Delivering some fitness training or coaching in sports activities often a good way of maintaining contact with customers Preparing and checking budgets and generating revenue Cashing up and keeping stock records of supplements Utilizing Group X studio by scheduling exciting grouper s batches Writing monthly or weekly reports and preparing cash projections for Centre owners Enhancing profitability by organizing and delivering an appropriate range of fitness activities programs Keeping statistical and financial records Keeping check on the Maintenance of fitness equipment other facilities Ensuring compliance with health and safety legislation Maintaining customer service Fitness Hospitality standards Planning Undertaking administrative tasks Promoting and marketing the business company Endurance Fitness Club description Fitness Sales Administration Facility House keeping
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Generate a Resume for a Health and fitness Job
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Education Details January 2009 P G Sports science Dr BMN College of Home Science January 2008 BSc Food Science Nutrition Dr BMN College of Home Science January 2004 HSC Central Railway s Jr college of Science and Commerce January 2002 SSC HISTORY IES s Modern English School MSc Nutrition College of Home Science nutritionist and health promoter 9yrs experience as a nutritionist and health coach Skill Details Company Details company UGC NET description CAREER OBJECTIVE To use my qualifications as a nutritionist and health promoter to contribute to the well being of individuals in the community UGC NET Certificate for Lectureship MAR 2013 SKILLS LEARNT Working in a team environment Working as an individual Time management to ensure all customers are served sufficiently and all tasks are completed to a high standard Working under pressure and in a busy environment Personal presentation Communication Skills 9 years of work experience at healthcare startups health clubs has enhanced my communication skills through discussions with health fitness professionals clients writing articles and designing customized diet plans Confident in communicating with people on all levels and ensuring their needs are met Leadership skills Leadership skills were developed in high school college as a group leader where team work was essential also conflict resolution skills were developed Oral Skills Volunteering activities leadership roles and university requirements involved many public speaking opportunities Communicating with the general public asking them questions and giving presentations has helped to further develop public speaking skills Comfortable with public speaking roles
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Generate a Resume for a Health and fitness Job
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Education Details May 2014 Diploma Nutrition Education Bengaluru Karnataka IGNOU University June 2004 Bachelor of Science Clinical Nutrition and Dietetics Bengaluru Karnataka Smt VHD Institute of HomeScience Health and wellness coach Advance PG diploma in Clinical research Clinical data management and SAS Skill Details Company Details company GOQii Technologies Ltd description Motivate players i e GOQii subscribers to make a permanent shift to a healthier lifestyle and enhance health nutrition and karma Track and analyse player s lifestyle and fitness data captured through the GOQii band Design custom wellness fitness goals mutually with players and coach them in meeting these goals Interact with GOQii Players on a daily basis via GOQii App text audio company description VIA Health Marketing Innovations Viamedia health had jointly organized a National Campaign of Maternal Nutrition Evaluation with GlaxoSmithKline Consumer Healthcare Conduct Maternal Nutritional Counselling Camps with practicing Gynaecologists at different hospitals clinics allotted by the medical representative Conveying the Importance of every nutrient required during this time and foods that contain this type of nutrients Coordinating with the Area Branch Manager and in turn reporting to the ViaMedia Manager with the daily reports company LifeKonnect Department description United Health Care India Pvt Ltd LifeKonnect business offers Health Checkups across 800 Cities 3000 Diagnostic Centres and leaders in this business and also looks into the Operations organising supervising medicals for customers of different Insurance companies whose medical come under the rule regulation of IRDA MNYL Iinsurance BAXA life Insurance METLIFE insurance Canara HSBC insurance To proactively monitor the deferrals and ensure that they are done within the stipulated time line Ensuring a high level of professionalism through pro active Customer relationship management by resolving their queries and complaints in a fair manner within the specified time Co ordinating with the Lifekonnect members from different centres and in turn reporting to the Team leader company VLCC HealthCare Ltd description Counselling to individuals on nutrition status providing diet instructions to clients and impact on eating nutrition Create and present in services to the clients Handling enquiries from Customers Distributors through emails letters telephone etc Preparing Payment Bills for the customers Assisting the Slimming Manager in conference calls to discuss Nutritional care plans and Nutrition education Co ordinating with the sales members and in turn reporting to the Sales Manager
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Generate a Resume for a Health and fitness Job
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Education Details January 1992 to January 2003 First year Science Mumbai Maharashtra St micheal high Personal fitness trainer level3 personal trainer Skill Details Company Details company Golds gym fitness solution flora hotel description Certification american college of sports science golds gym heart saver reps level 3 Responsibilities To obtain a challenging position which will commensurate with my qualification and experience in the field of health and fitness environment Accomplishments Good Skills Used Fitness
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Generate a Resume for a Health and fitness Job
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Personal Skills Good verbal and written communication skills Ability to deal with people diplomatically Willingness to learn Other Qualifications Seema Institute Ansalon Body massage and scalp Swedish Thai body Foot Reflexology Aromatherapy Completed course of 2 months Talwalkars Fitness academy with gym and aerobics Completed 3 months course in fitness training Radio Bhavan The Career Super Market Hotel and Front Office Management Completed course of 3 months Slender Gender Done diploma in Spa Management 4 Months Education Details Fitness Trainer cum Team Leader Fitness Trainer cum Team Leader Think Healthy Skill Details Company Details company Think Healthy description Job Responsibilities Perform related duties and responsibilities as assigned Achieve Fitness Goal Training people to do work outs in Gym Handling customer s queries related therapies Refreshers etc company Raymond Gym description Job Responsibilities Perform related duties and responsibilities as assigned Handling customers queries related therapies company AROMA THAI FOOT SPA description Perform related duties and responsibilities as assigned Handling customers queries related therapies Refreshers etc Handled queries on phone as well as personally Taking care of payment Invoices company GLOBAL 1 GYM description Job Responsibilities Perform related duties and responsibilities as assigned Handling a team entire floor section Achieve Fitness Goal Training People to do work outs in Gym company RUDRAAKSH HEALTH CARE SPA description Job Responsibilities Perform related duties and responsibilities as assigned Handling a team entire floor section Achieve Fitness Goal Training people to do work outs in Gym Handling customer s queries related therapies Refreshers etc Handled queries on phone as well as personally Taking care of payment Invoices company PLAZA GYM description company HOTEL Windsor description company HOTEL HOLIDAY INN Juhu description Done Promotion For Aromathai Foot Spa 6 days World Trade Centre Bombay Exhibition Centre Also done promotion at Bandra Kurla Complex Bandra GYM Khana Promoted various products Spa Health and Fitness Product Garments Imitation Jewellery Food Beverage etc
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Generate a Resume for a Health and fitness Job
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SKILLS Computer Can easily operate in Operating System like Windows 10 Can work in Ms Office Word Excel and PowerPoint Can easily operate internet Gym Management Software website mobile application Education Details January 2010 Advance Diploma in Hotel Management J W Institute of Hotel Management Gym management Consultant Gym management Consultant Sculpt Fitness Centre Skill Details Excel Exprience 96 months PowerPoint Exprience 96 months Word Exprience 96 months Gym Management Software Exprience 96 monthsCompany Details company Sculpt Fitness Centre description 2015 Present Sales Fitness Operations company AB s Fitness Club description Fitness Sales Administration Facility House keeping company AB s Fitness Club description Sales Fitness Operations company Ultimate Fitness Club description company Tripod Fitness Arena description Sales Administration company C K Fitness description Sales Fitness Staff Recruitment KEY ROLES Designing and promoting activities to meet customer demand and generate revenue Advertising and promoting the club or Centre to increase usage considering market research Recruiting training and supervising staff including managing staff rotas Taking Daily weekly monthly reporting from Fitness Manager Sales Team Lead And Housekeeping Head Carrying out health and safety checks on the equipment and site Retaining existing members by providing good quality of service and by providing good sales programs Prioritizing target activities and user groups especially in local authority Centres Customer Relationship Providing training to the sales staff to Deal with enquiries complaints and emergencies Delivering some fitness training or coaching in sports activities often a good way of maintaining contact with customers Preparing and checking budgets and generating revenue Cashing up and keeping stock records of supplements Utilizing Group X studio by scheduling exciting grouper s batches Writing monthly or weekly reports and preparing cash projections for Centre owners Enhancing profitability by organizing and delivering an appropriate range of fitness activities programs Keeping statistical and financial records Keeping check on the Maintenance of fitness equipment other facilities Ensuring compliance with health and safety legislation Maintaining customer service Fitness Hospitality standards Planning Undertaking administrative tasks Promoting and marketing the business company Endurance Fitness Club description Fitness Sales Administration Facility House keeping
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Generate a Resume for a Health and fitness Job
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Education Details January 2009 P G Sports science Dr BMN College of Home Science January 2008 BSc Food Science Nutrition Dr BMN College of Home Science January 2004 HSC Central Railway s Jr college of Science and Commerce January 2002 SSC HISTORY IES s Modern English School MSc Nutrition College of Home Science nutritionist and health promoter 9yrs experience as a nutritionist and health coach Skill Details Company Details company UGC NET description CAREER OBJECTIVE To use my qualifications as a nutritionist and health promoter to contribute to the well being of individuals in the community UGC NET Certificate for Lectureship MAR 2013 SKILLS LEARNT Working in a team environment Working as an individual Time management to ensure all customers are served sufficiently and all tasks are completed to a high standard Working under pressure and in a busy environment Personal presentation Communication Skills 9 years of work experience at healthcare startups health clubs has enhanced my communication skills through discussions with health fitness professionals clients writing articles and designing customized diet plans Confident in communicating with people on all levels and ensuring their needs are met Leadership skills Leadership skills were developed in high school college as a group leader where team work was essential also conflict resolution skills were developed Oral Skills Volunteering activities leadership roles and university requirements involved many public speaking opportunities Communicating with the general public asking them questions and giving presentations has helped to further develop public speaking skills Comfortable with public speaking roles
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Generate a Resume for a Health and fitness Job
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Education Details May 2014 Diploma Nutrition Education Bengaluru Karnataka IGNOU University June 2004 Bachelor of Science Clinical Nutrition and Dietetics Bengaluru Karnataka Smt VHD Institute of HomeScience Health and wellness coach Advance PG diploma in Clinical research Clinical data management and SAS Skill Details Company Details company GOQii Technologies Ltd description Motivate players i e GOQii subscribers to make a permanent shift to a healthier lifestyle and enhance health nutrition and karma Track and analyse player s lifestyle and fitness data captured through the GOQii band Design custom wellness fitness goals mutually with players and coach them in meeting these goals Interact with GOQii Players on a daily basis via GOQii App text audio company description VIA Health Marketing Innovations Viamedia health had jointly organized a National Campaign of Maternal Nutrition Evaluation with GlaxoSmithKline Consumer Healthcare Conduct Maternal Nutritional Counselling Camps with practicing Gynaecologists at different hospitals clinics allotted by the medical representative Conveying the Importance of every nutrient required during this time and foods that contain this type of nutrients Coordinating with the Area Branch Manager and in turn reporting to the ViaMedia Manager with the daily reports company LifeKonnect Department description United Health Care India Pvt Ltd LifeKonnect business offers Health Checkups across 800 Cities 3000 Diagnostic Centres and leaders in this business and also looks into the Operations organising supervising medicals for customers of different Insurance companies whose medical come under the rule regulation of IRDA MNYL Iinsurance BAXA life Insurance METLIFE insurance Canara HSBC insurance To proactively monitor the deferrals and ensure that they are done within the stipulated time line Ensuring a high level of professionalism through pro active Customer relationship management by resolving their queries and complaints in a fair manner within the specified time Co ordinating with the Lifekonnect members from different centres and in turn reporting to the Team leader company VLCC HealthCare Ltd description Counselling to individuals on nutrition status providing diet instructions to clients and impact on eating nutrition Create and present in services to the clients Handling enquiries from Customers Distributors through emails letters telephone etc Preparing Payment Bills for the customers Assisting the Slimming Manager in conference calls to discuss Nutritional care plans and Nutrition education Co ordinating with the sales members and in turn reporting to the Sales Manager
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Generate a Resume for a Health and fitness Job
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Education Details January 2018 M S Nutrition and Exercise Physiology New York NY Teachers College Columbia University January 2016 B S Nutrition and Dietetics Miami FL Florida International University January 2011 B Sc General Microbiology Pune Maharashtra Abasaheb Garware College Group Fitness Instructor India Group Fitness Instructor India Columbia University Skill Details Company Details company Columbia University description Present Organized high energy weight training cardiovascular and indoor cycling classes accommodating participants of varying age groups cultural backgrounds and fitness levels to help achieve their fitness goals company Columbia Dental School description Provided detailed nutrition counselling and telephonic follow up to dental patients with accompanying metabolic conditions like diabetes hypertension and obesity
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Generate a Resume for a Health and fitness Job
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Education Details January 1992 to January 2003 First year Science Mumbai Maharashtra St micheal high Personal fitness trainer level3 personal trainer Skill Details Company Details company Golds gym fitness solution flora hotel description Certification american college of sports science golds gym heart saver reps level 3 Responsibilities To obtain a challenging position which will commensurate with my qualification and experience in the field of health and fitness environment Accomplishments Good Skills Used Fitness
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Generate a Resume for a Health and fitness Job
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Education Details January 2009 P G Sports science Dr BMN College of Home Science January 2008 BSc Food Science Nutrition Dr BMN College of Home Science January 2004 HSC Central Railway s Jr college of Science and Commerce January 2002 SSC HISTORY IES s Modern English School MSc Nutrition College of Home Science nutritionist and health promoter 9yrs experience as a nutritionist and health coach Skill Details Company Details company UGC NET description CAREER OBJECTIVE To use my qualifications as a nutritionist and health promoter to contribute to the well being of individuals in the community UGC NET Certificate for Lectureship MAR 2013 SKILLS LEARNT Working in a team environment Working as an individual Time management to ensure all customers are served sufficiently and all tasks are completed to a high standard Working under pressure and in a busy environment Personal presentation Communication Skills 9 years of work experience at healthcare startups health clubs has enhanced my communication skills through discussions with health fitness professionals clients writing articles and designing customized diet plans Confident in communicating with people on all levels and ensuring their needs are met Leadership skills Leadership skills were developed in high school college as a group leader where team work was essential also conflict resolution skills were developed Oral Skills Volunteering activities leadership roles and university requirements involved many public speaking opportunities Communicating with the general public asking them questions and giving presentations has helped to further develop public speaking skills Comfortable with public speaking roles
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Generate a Resume for a Health and fitness Job
| null |
Personal Skills Good verbal and written communication skills Ability to deal with people diplomatically Willingness to learn Other Qualifications Seema Institute Ansalon Body massage and scalp Swedish Thai body Foot Reflexology Aromatherapy Completed course of 2 months Talwalkars Fitness academy with gym and aerobics Completed 3 months course in fitness training Radio Bhavan The Career Super Market Hotel and Front Office Management Completed course of 3 months Slender Gender Done diploma in Spa Management 4 Months Education Details Fitness Trainer cum Team Leader Fitness Trainer cum Team Leader Think Healthy Skill Details Company Details company Think Healthy description Job Responsibilities Perform related duties and responsibilities as assigned Achieve Fitness Goal Training people to do work outs in Gym Handling customer s queries related therapies Refreshers etc company Raymond Gym description Job Responsibilities Perform related duties and responsibilities as assigned Handling customers queries related therapies company AROMA THAI FOOT SPA description Perform related duties and responsibilities as assigned Handling customers queries related therapies Refreshers etc Handled queries on phone as well as personally Taking care of payment Invoices company GLOBAL 1 GYM description Job Responsibilities Perform related duties and responsibilities as assigned Handling a team entire floor section Achieve Fitness Goal Training People to do work outs in Gym company RUDRAAKSH HEALTH CARE SPA description Job Responsibilities Perform related duties and responsibilities as assigned Handling a team entire floor section Achieve Fitness Goal Training people to do work outs in Gym Handling customer s queries related therapies Refreshers etc Handled queries on phone as well as personally Taking care of payment Invoices company PLAZA GYM description company HOTEL Windsor description company HOTEL HOLIDAY INN Juhu description Done Promotion For Aromathai Foot Spa 6 days World Trade Centre Bombay Exhibition Centre Also done promotion at Bandra Kurla Complex Bandra GYM Khana Promoted various products Spa Health and Fitness Product Garments Imitation Jewellery Food Beverage etc
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Generate a Resume for a Health and fitness Job
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Education Details January 2018 M S Nutrition and Exercise Physiology New York NY Teachers College Columbia University January 2016 B S Nutrition and Dietetics Miami FL Florida International University January 2011 B Sc General Microbiology Pune Maharashtra Abasaheb Garware College Group Fitness Instructor India Group Fitness Instructor India Columbia University Skill Details Company Details company Columbia University description Present Organized high energy weight training cardiovascular and indoor cycling classes accommodating participants of varying age groups cultural backgrounds and fitness levels to help achieve their fitness goals company Columbia Dental School description Provided detailed nutrition counselling and telephonic follow up to dental patients with accompanying metabolic conditions like diabetes hypertension and obesity
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Generate a Resume for a Healthcare Job
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MEDICAL RECORD TECHNICIAN Professional Summary A Healthcare Administration Professional combining higher education B A M H A with a history of building strong alliances and partnerships with business professionals patients medical personnel physicians nurses allied health families and community members to steer operational projects meet long short term healthcare business objectives architect process improvements ensure regulatory HIPAA compliance and position the healthcare operation as the provider of choice Electronic Medical Record and Health Information Management Member American College of Healthcare Executives Builds Instant Rapport and Relationships with Patients Healthcare Professionals Negotiates Mutually Beneficial Solutions Diplomatic Communicator Exceeds Healthcare Business Objectives Sources Cost Effective Solutions Process Improvement Compliant with HIPAA Organizational Guidelines Ambitious and Dedicated Project and Program Management Exceptional and Creative Problem Solving Skills Built loyal business relationships with patients colleagues physicians families and allied healthcare professionals across a premier fast paced medical healthcare facility while administering and maintaining healthcare records organizing patient schedules steering projects programs architecting improvements to business healthcare operations mitigating costs maximizing compliance levels and partnering with physicians and colleagues to share best practices and meet organizational objectives Data analysis of multiple projects within a system Ability to work under pressure and balance many competing priorities Maintain quality control and provided leadership oversight of patient safety Strong knowledge of Electronic Medical Records EMR system Develop project plans and identify key issues Identifies data needs and requirements proactively along with implement project solutions that meet productivity quality and client satisfaction goals Maintained Confidentiality Sensitivity Accuracy and Compliance with Organizational and HIPAA Regulations while managing patient organizational and healthcare information and entering updating and validating records Improved the Overall Patient Experience while providing superior patient care and serving as a primary point of contact to positively impact patients families community referrals and visitors Communicated with Patients and Families Physicians and Colleagues in a diplomatic caring and empathetic manner to provide emotional support answer questions resolve issues concerning the administrative coordination of their care and ensure high levels of patient satisfaction Identified Roadblocks to Architect Innovative Performance Improvements charged with resolving issues increasing efficiency effectiveness enhancing business operations meeting long short term objectives optimizing the quality of patient care boosting fiscal revenues and maximizing compliance levels Assigned and Prioritized Patient Care Services Procedures and Appointments to meet aggressive simultaneous objectives while also ensuring patients have time for rest and family visitation Provided Administrative Office Accounting Support Organized files and records prepared invoices agendas and expense reports created presentations authored correspondence letters memoranda and ordered supplies Managed Allocated and Forecasted Inventory Levels monitored equipment supplies and scheduled maintenance repairs to ensure uninterrupted operations and the completion of complex projects programs within aggressive deadlines Empowered Junior Staff Members to Meet both Individual and Team Goals by providing both training and positive and consultative leadership Answered questions resolved staff operational issues and shared best practices Skills Work History Medical Record Technician 10 2014 to Current Company Name City State Healthcare Information Management Processes request for release of confidential information for all purposes Analyzes complex data for completeness and accuracy Performs specialized and diversified clerical duties associated with medical records procedures Adheres to internal controls and reporting structure Collect Analyze and report data related to the quality of health information including its adequacy completeness and accuracy Analyzes interprets and investigates complex documentation compliance issues Distributes and release information in an efficient manner of time in order to improve health outcomes and quality of service Maintain Regulatory compliance such as HIPPA and monitors quality of releasing Health Information Ensures customer service satisfaction and builds high level of leadership for business operations HEALTHCARE UNIT COORDINATOR 01 2012 to 03 2014 Company Name City State UNIT 1 Voluenteer FLoor Host 01 2010 to 01 2012 Company Name City State Demonstrated compassion respect leadership expertise and dignity while interacting with patients families physicians and colleagues of diverse cultural socio economic backgrounds and beliefs aggregated and organized patient data with sensitivity and confidentiality distributed patient mail communicated healthcare standards and organizational protocols and resolved roadblocks Implement quality improvement activities to increase patient satisfaction Creates manages and analyzes complex databases Ensure quality and timely execution of project deliverables effectively within the organization Establishes practices that meet or exceed customer expectations and fosters a customer focused environment Maintained Accurate Documentation Records in compliance with organizational government guidelines Upheld the Philosophies Objectives of Patient Care while both participating in department process improvement activities and accelerating professional knowledge development Healthcare Unit Coordinator 06 2012 to 03 2014 Company Name City State Composed and drafted all outgoing correspondence and reports for managers Oversaw inventory and office supply purchases Reduced overhead by taking on more responsibility with creative and administrative projects Managed executive calendar and coordinated weekly project team meetings Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy Strategically planned methods to achieve operational goals and targets Continually maintained and improved the company s reputation and positive image in the markets served Facilitated an on going assessment of patient family needs and implementation of interdisciplinary team care plan Introduced negotiated and implemented new projects to expand scope of engagement Investigated and reported issues relating to patient care or conditions that might hinder patient well being Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards Identified process improvements in the day to day functioning of the department Closely collaborated with management team to make necessary improvements and satisfy resident needs Continually improved knowledge skills and performance based on feedback and self identified professional developmental needs Participated in facility surveys and inspections made by authorized governmental agencies Confirmed accurate completion of forms reports for the admission transfer and or discharge of each resident Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement Maintained good communication between department heads medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions Created and maintained computerized record management systems to record and process data and generate reports Education M H A MASTERS HEALTHCARE ADMINISTRATION 2014 The University of Phoenix City State HEALTHCARE ADMINISTRATION B S BACHELOR OF SCIENCE BUSINESS ADMINISTRATION 1 2008 Dallas Baptist University BUSINESS ADMINISTRATION Certifications CPR Certified First Aid Certified and Six Sigma Certified Black and Green Belt ExpertRating com Strong Analytical and Effective Communication Excellent Verbal Written and Interpersonal Skills Professional Handling of exposure to confidential Sensitive Information Proficient in Spreadsheet Word Processing and Presentation Software Maintain positive and supportive attitude and demeanor Skills business operations clerical com Interpersonal Skills CPR Certified customer service databases Documentation First Aid government leadership Access Excel mail Microsoft Office Outlook PowerPoint Word monitors organizational process improvement Processes protocols quality quality improvement reporting Six Sigma Spreadsheet Word Processing Written
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Generate a Resume for a Healthcare Job
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HEALTHCARE EFFECTIVENESS DATA AND INFORMATION SET COORDINATOR HEDIS Career Focus Committed and motivated Administrative Assistant with exceptional customer service and decision making skills Strong work ethic professional demeanor and great initiative Energetic results oriented team player eager to bring strong administrative skills to a growing company in need of top level support Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations Effective Organization and Communication Skills Master New Concepts Quickly Initiate Document Control and Processing Information High Level Customer Service and Detail Oriented Report Composing and Document Presentation Thorough Investigation and Monitoring Patrol and Crowd Control Access Core Qualifications Microsoft Office Suite expert People oriented Organized Exceptional communicator Deadline oriented Schedule management Report analysis Medical terminology Experience Healthcare Effectiveness Data and Information Set Coordinator HEDIS 08 2013 to Current Company Name City State Healthcare Effectiveness Data and Information Set Coordinator HEDIS Educate and inform members about past due clinical services that improve member health outcomes and increase Health Plan HEDIS rates Make outbound calls to members providing assistance with obtaining services by assisting with appointment scheduling arranging transportation and conducting reminder calls and or emails Conduct HEDIS provider chart request calls and faxes to support medical record capture for HEDIS supplemental data review and abstraction Record and document all member and provider outreach activity using Microsoft Office Suite applications and web based technology Review member Health Plan eligibility using Georgia s Medical Management Information System MMIS Review member claims data to determine need for services using the Health Plan proprietary information system Identify and refer members to internal programs and services like Case Management and Disease Management Maintain strict confidentially and ensure compliance with Health Insurance Portability and Accountability ACT HIPAA during all outreach activities Managed incoming and outgoing calls for busy medical office Successfully established effective systems for record retention by creating database for daily correspondence tracking Scheduled and confirmed appointments for entire management team Loss Prevention Security Officer 12 2011 to 02 2013 Company Name City State Partnered with local store management to meet strategic loss prevention objectives Executed internal and external surveillances using state of the art detection and investigation systems Prepared data for property and damage reports recording malfunctioning of facility equipment and attended weekly staff meetings to discuss the damage reports Detected and apprehend shoplifters processing and recovering of merchandise prepared case reports on theft details and maintained an effective relationship with local law enforcement agencies Represented Macy s in court proceeding related to apprehensions and ensured high execution of company security measures designed to control store and shrink Developed staff training for designated stores Security Officer 07 2010 to 10 2011 Company Name City State Patrolled designated areas watching for unusual conditions that create security concerns or safety hazards Monitored and authorized entrance and departure of employees visitors and other persons to guard against theft and maintain premise security Investigated prepared reports and maintained written logs on accidents incidents and suspicious activities Answered telephone calls taking messages and answered questions providing information during business and non business hours Observed departing personnel to protect against theft of company property and ensured authorized removal of property was conducted within appropriate client requirements Account Receivables Administrative Assistant 07 2007 to 10 2008 Company Name City State Investigated discrepancies issued debit memos reviewed aging balance reports to identify past due accounts collection calls and month end close activities Accounts receivable reconciliations utilized collection screens to quickly analyze account and met department goals by reducing delinquency and controlling losses at a considerably high margin Fielded all calls on 12 line multi phone system responded to email and fax inquiries managed mail and client trafficfor the body shop upgraded office filing system for improved efficiency in locating customer files handled all official company correspondence analyzed and reconciled all final billing statements to ensure the correct amount of funds were collected and applied before file closeout Displayed excellent interpersonal skills and phone manner during interaction with insurance agents co workers and the public Calculated time cards for department employees in preparation of submitting payroll collected and applied all funds received from various insurance companies such as State Farm USAA Allstate and Geico to the appropriate client auto claim accounts in a timely manner Detention Specialist 07 2002 to 10 2005 Company Name City State Supervised Central Control and Tower Controls in the Detention Center Completed intake and release of detainees Interacted with defendants attorneys and the general public providing them imperative information Processed accounting functions of paperwork in the Bonding Department Performed other duties as assigned Answered incoming outgoing calls on the switchboard regarding inmates custody issues and guided them by resolving their predicaments Probation Case Specialist 07 2000 to 12 2001 Company Name City State Retrieved criminal records to update history with new charges and probation status on various specialty systems Maintained statistical data concerning case processing activities for three probation officers and performed various financial transactions Performed other duties as assigned to include handing all incoming outgoing calls from magistrate court judges attorneys probation officers and the general public Experience Customer Service Handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency Handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency Data Reporting Compiled statistical data such as patient admissions discharges deaths births and types of treatment given Document Organization Developed and created effective filing system to accelerate paperwork processing Medical Records Reviewed medical records for completeness assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system Multitasking Demonstrated proficiencies in telephone e mail fax and front desk reception within high volume environment Education Certified Medical Office Assistant Medical Administration 2009 Kennesaw State Continuing Education City State USA Medical Office Receptionist Support Specialist Patient Scheduling Medical Records Documents CMS 1500 Medical Billing Medical Terminology Basic Anatomy and Physiology Specialized Billing Reimbursement Business Skill and Management 80 hour Medical Externship at WellStar Medical Center Certified CPR w AED Skills Accounts receivable Administrative Assistant Basic Billing CMS excellent interpersonal skills CPR email faxes filing law enforcement loss prevention Medical Billing Medical Terminology Microsoft Office Suite Management Information System payroll safety Scheduling staff training switchboard
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Generate a Resume for a Healthcare Job
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HEALTH SYSTEMS ANALYST Summary Healthcare Business professional with experience in competitive component resolution that drives revenue growth profits and operational performance I am seeking an opportunity with an organization that offers a visionary innovative and professional environment that defines my experiences to rapidly understand new technologies and gain new skill sets Self motivated detail oriented and adept communicator with solid written and verbal communication skills Loyal dedication and ambitious employee Willing to travel or relocate Education and Training 2016 University of Saint Francis City State Master of Health Administration 2010 Pfeiffer University City State Business Administration and Management Information Systems Bachelor of Science Degree Business Administration and Management Information Systems 2012 Certified Health Information Technology Implementation Manager Certification CHTS IM Skills Proven patience and self discipline Conflict resolution Relationship and team building Claims analysis and review specialist Critical thinking proficiency Government relations knowledge Proven patience and self discipline Motivation techniques specialist Activities and Honors American Health Information Management Association Member AHIMA 2012 Present Dress for Success 2010 to Present Experience January 2017 Company Name City State Health Systems Analyst Hands on configuration and troubleshooting in claim in real time environment as they relate to Resolute Knowledge of rules work queues billing indicators statement processing letters self pay follow up with payment adjustments and reporting Extensive experience in patient accounting billing managed care claims and decision support A solid understanding of business aspects of healthcare operations and workflow January 2017 to May 2017 Company Name City State Health Systems Analyst Hands on configuration and troubleshooting in claim in real time environment as they relate to Resolute Knowledge of rules work queues billing indicators statement processing letters self pay follow up with payment adjustments and reporting Extensive experience in patient accounting billing managed care claims and decision support A solid understanding of business aspects of healthcare operations and workflow January 2007 to January 2014 Company Name City State Healthcare Claims Analyst Loaded and analyzed Medicaid Medicare and Commercial health plan data Implemented analytic directives from senior staff and clients Investigated issues in healthcare data from acquisition through presentation Contributed to the development and maintenance of operational financial and performance related reporting packages Generated Medical reports summarizing cost and utilization trends and investigate drivers Developed reports for clients using our business intelligence tool January 1996 to January 2007 Company Name City State Senior Benefit Claims Consultant Supervised 25 employees to improved efficiency increase production implement workflow processes optimize Lean efficiency and training procedures for managed care and auto adjudicated claims Achieved operating margin targets while fostering a culture of performance and continuous improvement Gained increase of 25 in financial raises and stock options Work relationship with Executive Directors and clients to maintain good communication goals Ensured contractual compliance requirements and reporting Streamlined daily operations of departments analyzed internal practices identified areas of opportunity presented problem solutions and generated efficiency recommendations Reimburse expertise on products in all place of service under medical pharmacy and vision Experience in contracting Hospital and Physician Researched and Analyzed Insurance Data as directed Maintained 95 production and performance goals for six consecutive years Experience of coding systems with electronic claims and Current Procedural Terminology CPT Healthcare Common Procedure Coding System HCPCS and International Classification of Diseases ICD 9 July 2011 to April 2016 Company Name City State Academic Resource Specialist II Maintained detailed administrative and procedural processes to improve accuracy and efficiency assignment duties such as implementation of performance programs and lesson assessment programs Developed and executed strategic and tactical plans to meet student and organization needs Interacted and Partnered with staff and key management teams in implementing strategic action plans to help with identifying organization objectives Effectively increase retention efforts by 75 through the adoption of the early alert program through computer software Starfish Application Skills Accounting billing business intelligence CMS continuous improvement contracts CPT Critical thinking clients Customer Support Data Analysis decision support drivers Financial Health Information Technology ICD 9 Insurance letters Microsoft Office pricing processes Coding Project Management Quality Quality Assurance real time reporting strategic troubleshooting Vendor Management vision workflow
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Generate a Resume for a Healthcare Job
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MEDICAL SUPPORT ASSISTANT OA GS 5 STEP 2 Summary Committed and motivated medical support assistant with exceptional customer service and decision making skills Strong work ethic professional demeanor and great initiative Proficient at quickly learning new procedures and taking ownership of diverse projects Highlights Patient scheduling abilities Excellent communication and interpersonal skills Flexibility Reception area management Detail oriented Self starter Team player Accomplishments Certificate of Acheivement Experience 12 2015 to Current Medical Support Assistant OA GS 5 Step 2 Company Name City State Salary 32 918 per year 40 hours week Supervisor Dwight Huddleston Service over 20000 military civilian personnel and their dependents Enters manipulates and or retrieves information and data from automated systems maintains and monitors patient appointment schedules for the clinic practice coordinates and or schedules patient appointments with other clinics or specialties receives patients and visitors as the initial point of contact in person or telephonically records and relays messages and or redirect calls experienced in providing technical advice and assist managers provides information regarding the practice clinic and hospital policies procedures and locations to patients family members staff etc maintains all patients records both electronic and paper responsible for the clerical duties inherent to the in processing reception care and out processing transition of outpatients families caregivers and guests Screen patients to determine eligibility of care for their treatment Always keep medical assistants informed regarding the policies procedures and goals of the organization passes on the supervisor s instructions on work assignment priorities and deadlines Manages templates for 3 providers substitutes for absent medical support assistants to ensure there is coverage Provide on the job training to newly assigned employees maintain appointment calendars to schedule and or cancel appointments Knowledgeable of Defense Civilian Payroll System DCPS Automated Time and Attendance Production System ATAAPS Civilian Personnel OnLine CPOL provide clerical administrative and automation support using multiple computer systems and technologies including Microsoft office MS Access MS Powerpoint MS Excel MS Word and MS Well versed to systems such as Composite Health Care System CHCS Allied Health Longitudinal Technology Application AHLTA Defense Manpower Human Resource System Information DMHRSI 10 2013 to 12 2014 Healthcare Assistant Rep Company Name City State Salary 18 000 per year 40 hours week Supervisor America Gurrero may be contacted 915 204 1116 Duties assisted with FSA HRA benefits administered Cobra benefits respond to telephone inquiries and complaints using standard scripts and procedures filed personal information researches resolves inquires and logs customer calls communicates appropriate options for resolution in a timely matter informs customers about services available and assesses customer needs provides functional guidance training and assistance to lower level staff assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness operates word processing equipment in order to produce a variety of narrative and tabular materials including labels graphics correspondence memorandums promotion recommendations award recommendations evaluations meeting minutes extensive updated departmental policies procedures and reports 01 2003 to 08 2012 Account Adjuster II Company Name City State Salary 34 000 00 per year 40 hours week Supervisor Tomeka Haddock may be contacted 252 493 4081 Duties contacted customers to collect past due payments made acceptable payment arrangements with customer filed personal information perform skip tracing as needed sent appropriate correspondence to customers scheduled appointments for designated personnel and remind them of such commitments collected selected rearranged tabulated and consolidated data from numerous source documents 08 2002 to 12 2002 Technical Representative Company Name City State Salary 18 000 per year 40 hours week Supervisor Shana Jones Duties Accepted inbound calls from customers regarding satellite radios Activated new satellite service resolved customer complaints and processed refunds Arranged for defective satellite equipment to be repaired replaced or refunded 01 2001 to 12 2001 Pharmacy Technician Company Name City State Salary 15 000 per year 40 hours week Supervisor Tiffany Bowman Duties Received and stored incoming pharmacy supplies verified stock and entered data into the computer to maintain inventory records Entered customer information and prescriptions company database Dispensed medical prescriptions operation Helped health care providers and patients by greeting them in person and by phone answering questions and requests referring inquiries to the pharmacist Maintained pharmacy inventory by checking pharmaceutical stock to determine inventory level anticipating needed medications and supplies placing and expediting orders verifying receipt removing outdated drugs Maintained a safe and clean pharmacy by complying with procedures rules and regulations Protected patients and employees by adhering to infection control policies and protocols Organized medications for pharmacist to dispense by reading medication orders and prescriptions preparing labels calculating quantities assembling intravenous solutions and other pharmaceutical therapies Maintained records by recording and filing physicians orders and prescriptions Generated revenues by calculating recording and issuing charges Ensured medication availability by delivering medications to patients and departments Prepared reports by collecting and summarizing information Contributed to team effort by accomplishing related results as needed 10 1997 to 11 2000 Bookkeeper Company Name City State Salary 20 000 00 per year 40 hours week Supervisor Milton Hagan Duties Maintained and kept records of cashiers till balances prepared bank deposits balanced cashier tills and office ledgers developed system to account for financial transactions by establishing a chart of accounts defining bookkeeping policies and procedures maintained subsidiary accounts by verifying allocating and posting transactions balanced subsidiary accounts by reconciling entries maintained general ledger by transferring subsidiary account summaries balanced general ledger by preparing a trial balance reconciling entries maintained historical records by filing documents prepared financial reports by collecting analyzing and summarizing account information and trends complied with federal state and local legal requirements by studying requirements enforcing adherence to requirements filing reports advising management on needed actions contributed to team effort by accomplishing related results as needed Education 2016 Bachelor of Science Healthcare Administration Healthcare Management University of Phoenix City State United States Health Care Administration Healthcare Management completed 3 7 5 10 2011 Associates Medical Office Administration Fayetteville Tech Community College City State United States Medical Office Administration 3 0 References Melissa Arnold 910 574 3862 Tomeka Haddock 252 367 776 Stephanie Williams 910 489 3215 indicates professional reference
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Generate a Resume for a Healthcare Job
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SENIOR ANALYST BUSINESS INTELLIGENCE AND ANALYTICS HEALTHCARE Summary My 9 years of experience working in Retail Analytics and Reporting have given me a strong understanding of both business objectives and technical capabilities I have worked on Data Visualization Data Analysis Analytical Reporting Retail Reporting Retail Forecasting Retail Inventory Management and Retail Product Management as well as capabilities consulting on broader initiatives The knowledge I have developed through this work and my strengths in problem solving critical thinking and effective communication allow me to develop creative solutions to complicated problems and clearly communicate with both development teams and end users Highlights Collaborative worker Creative problem solver Critical thinker Mentor and leader Requirements gathering User acceptance testing Experience Senior Analyst Business Intelligence and Analytics Healthcare 05 2013 to Current Company Name City State Prioritize and scope a large portion over 40 of the new analytics requests coming through our team by engaging the clients on prioritization and keeping them updated through regular communications Led a cross functional team to review the repeatable reports being delivered to our clients resulting in a 22 reduction in the number of reports our team created on a regular basis Gathered business requirements and created use cases to support the building of a self serve tool for our clients to access pharmacy sales data Work with clients to determine goals and requirements and help them understand what capabilities our team can provide Work with development teams to discuss goals and requirements of clients and determine a solution that will fit their needs Consult on various Healthcare initiatives including loyalty programs diabetic growth and vaccination growth to provide input on how our team can assist Mentor younger Analysts and Interns including writing and delivering performance reviews for interns Use SAS Enterprise Guide SAS OLAP Cube Studio SAS Information Map Studio SAS Web Report Studio Excel SQL and Tableau for data analysis insight gathering and report generation Analyst Business Intelligence and Analytics Strategic Pricing 02 2012 to 05 2013 Company Name City State Consulted with our clients to clearly define metric calculations and aggregations that would provide the most consistent clear view of what the online competitive landscape looks like for Target Managed communication and resources for the creation of a Strategic Pricing foundational data set in SAS using information from a third party provider Partnered with clients to develop various levels of reporting that would drive discussions with merchants and vendors on Target s current position in regards to online competitors Prioritized and scoped new analytics requests and delivered robust solutions to drive growth Merchandise Reporting Manager 05 2011 to 02 2012 Company Name City State Worked with vendors and various areas of the company to determine where improvements could be made or efficiencies added to our current planning and reporting processes Partnered with vendors to develop software solutions that met our business needs Coordinated the testing of new planning and reporting software between various areas of the company prior to implementation to ensure it met our business needs Various tasks to assist with implementation of solutions including template creation security setup training and user support Managed the Pricing and Promotions team in charge of pricing and promotions for all ads and in store specials Oversaw Executive Merchant and Planning team reporting functions Merchandise Reporting Analyst 06 2009 to 05 2011 Company Name City State Developed reports from MicroStrategy both on the front end GUI and through the back end using SQL Utilized Access SQL to query information from various databases sales inventory item attribute transactional etc both within Access and on the network servers Supported the Executive Merchant and Planning teams with reporting of key performance indicators on a weekly monthly quarterly and yearly basis Developed and managed yearly planning templates utilizing macros and VBA to make the process more efficient Developed new reports recaps for specific business needs as they arose from the Executive or Merchant teams Pulled ad hoc special request reports for teams on information that they could not access Utilized Excel Macros and VBA to streamline current processes Recapped and analyzed performance of coupons and promotions for the Marketing team Analyzed store selling to determine proper orders to fill stock requests and meet sales demand Allocated orders to stores based on selling trends lowering inventory by 11 and keeping sales flat Worked with vendors to track orders and adjust when necessary reducing receipts by 6 Teamed up with stores to develop promotional purchases based on selling strengths of stores Efficiently managed inventory requests from stores ensuring key items were readily available for customers Merchandise Assistant 06 2008 to 05 2009 Company Name City State Analyzed store selling to determine proper orders to fill stock requests and meet sales demand Allocated orders to stores based on selling trends lowering inventory by 11 and keeping sales flat Worked with vendors to track orders and adjust when necessary reducing receipts by 6 Teamed up with stores to develop promotional purchases based on selling strengths of stores Efficiently managed inventory requests from stores ensuring key items were readily available for customers Business Analyst Assistant Buyer II 06 2006 to 05 2008 Company Name City State Worked with Buyer to manage 14 million per year business Developed plans budgets for upcoming seasons Forecasted markdowns and receipts in season managed markdowns and receipts to within 1 Analyzed and recapped selling to determine future buys Worked with vendors to ensure product arrived on time and to negotiate terms discounts Negotiated over 30 000 at cost in discounts for late product in 2007 fiscal year Education MBA Strategic Management 2014 Carlson School of Management University of Minnesota Bachelor of Science Marketing and Advertising 2006 Carlson School of Management School of Journalism and Mass Communication University of Minnesota Skills Program knowledge
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Generate a Resume for a Healthcare Job
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FIELD BASED NURSE CHART REVIEWER HEALTHCARE INFORMATICS Professional Summary Seventeen years of nursing experience from multiple different facilities and hospitals Diverse background in nursing as a Registered Nurse Registered Nurse Manager Experience Field Based Nurse Chart Reviewer Healthcare Informatics July 2010 to Current Company Name City State Founder CEO Director of Nursing and Business Operations Provide high quality nursing care to individual and corporate clients by integrating evidence based practices for best nursing care Group addresses several specialized areas of Best Nursing Practices Services include Electronic medical record implementation and support Workflow system analysis and redesign Behavioral Nurse Consultant Services Staffing Nurse Consultant Services Education Nurse Consultant Services Leadership Nurse Consultant Services Quality Assurance Nurse Consultant Services Safety Consultants Healthcare Advocate Consultant Services Legal Nurse Consultant Services Servicing Managed Medicare Contracts Services include Oversaw the Skilled Nursing and Short term Rehab unit Clinical resource and coordinator for all services provided to the residents Oversaw supervisor level support staff for the nurses and our certified nursing assistants Provided a nursing contribution to the multi disciplinary team meetings and family meetings Assisted in the assessment process to develop individual care plans for patients ensuring information around all aspects of their physical psychological social spiritual needs are covered Continually evaluated the effectiveness of the care plans dressings and medications and ensured that any required changes were carried out and communicated to all parties involved including the patient Services include Developed and oversaw the MDS schedule to ensure MDS assessments were completed per Federal Regulations Ensured all members of the Interdisciplinary Team were completing all sections of MDS accurately per Federal Regulations Completed all necessary non Medicare MDS assessments Initial Admission Assessments Quarterly Annual and Significant Changes Completed re certifications as needed for Medicare recipients Initialized comprehensive resident care plans in accordance with MDS CAA and CAT Participated in care planning meeting to ensure resident care is discussed and CAA assessments are completed per Federal Regulations Continually assessed resident MDS submissions Analyzed MDS data for case mix followed the Medicare PPS and MDS processes per state and federal guidelines Performed submissions of MDS data to CMS utilizing the facility computer system Reported to the facility QA committed monthly regarding audits related to MDS process Department of Health and Human Services Office of the Secretary Assistant Secretary for Preparedness and Response National Disaster Medical System DMAT NY6 Intermittent Employee RN Special Government Employee SGE Syracuse NY 7 2010 6 2014 Deployable Registered Nurse who completed all the trainings for New York State and the Federal National Disaster Medical System we were a team that could be deployed to emergent situations and catastrophes This team is in a constant ready state to be sent if needed Government team Onsite and remote Quality Assurance chart reviews for Medicaid and Medicare projects HEDfS CARA HCC Performance Physician reviews and other Quality Assurance projects Director of Nursing Services Full time April 2010 to January 2011 Company Name City State Admissions screener as well as the employee health department Ensured qualified employees and contractors provided patient care safety and paraprofessional services in accordance with applicable law and regulations and accepted standards of care as well as Interim HealthCare policies and procedures Ensured that daily patient care and client services as well as related office activities were conducted in accordance with applicable law and regulation Ensured patient care safety and paraprofessional services were provided in accordance with acceptable standards of care and Interim HealthCare performance standards Ensured that Interim HealthCare policies and procedures are implemented and consistently followed I had to supervise 50 field staff oversaw 130 clients and individually case managed 35 clients ranging from J year of age to 102 years of age Performed the functions for maintaining corporate compliance and also functioned as the safety supervisor for both patient and staff safety needs I have accessed and completed reports through Quality Net Quadra Med and COPE Analyzed and identified trends from adverse event reportings and performed root cause analysis Held educational nursing in services to develop and foster the staff about patient and staff safety initiatives Assistant Director of Nursing July 2007 to January 2008 Company Name City State ADON between 2Nursing communities 7 North TBI unit and the Behavioral Care Unit Responsibilities included but not limited to the day to day running of the communities Staffing scheduling supervising and monitoring staff for the floors Responsible for completion of staffing exception reports payroll issues also for maintaining attendance records Completed the disciplinary processes toward staff Maintained and monitored both personnel and non personnel related costs to the floors Oversaw clinical staff members who provided services to the residents ensured that programs provided training and continuing education to staff were in place Developed and reviewed policies and procedures appropriate to the needs of the units Close contact with the staff and residents to provide quality care Monitored unit budgets at the floor level Nurse Administrator Registered Nurse Day Charge Nurse Day Nursing Supervisor Orienter Educator Preceptor January 2004 to July 2007 Company Name City State Syracuse NY 1 2004 7 2007 Nurse Administrator Registered Nurse Day Charge Nurse Day Nursing Supervisor Orienter Educator Preceptor Provided Education Bachelor of Science Nursing 1999 Syracuse University Syracuse University Bachelor of Science Nursing 1999 Master of Science teaching certificate Nursing SUNY Syracuse SUNY Syracuse Master of Science Post Master s teaching certificate completed Nursing completed 46 credits Professional Affiliations membership in American Association of Managed Care Nurses Medicaid Provider Identification Number 03074935 and National Provider Identification Number 1477790020 Certifications RN Registered Nurse American Association of Managed Care Nurses CAA CAT Registered Nurse Manager Registered Nurse MDS Coordinator Skills Registered Nurse Healthcare Medicare Clients Quality Assurance Staffing Business Operations Contracts Operations System Analysis Workflow Rn Secretary Assistant Director Infection Control Client Services Root Cause Analysis Medicaid Audits Cms Content Management System Federal Regulations Qa Budgets Payroll Scheduling Training Managed Care Teaching
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Generate a Resume for a Healthcare Job
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HEALTHCARE CLINICAL ANALYST Professional Experience November 2012 to September 2015 Company Name City State Healthcare Clinical Analyst I entered the insurance arena with no insurance experience and I now successfully serve as a leader in the appeals deparement I work all lines of business including commercial state group and Medicare appeals In this highly collaborative area I work in conjunction with medical directors medical policy pharmacy and ________to render appeal decisions I create training materials and train and mentor all new employees In addition I create and present formal training to employees throughout medical operations I provide constant process improvement January 2011 to November 2012 Company Name City State Manager National Childre n s Study In this position I began as the assistant manager and was quickly promoted to manager When I began with the study there was an adversarial relationship between Battelle and the University of Florida As the manager I strengthened this relationship and created a positive and constructive partnership I managed over thirty employees including data collectors and ancillary staff I developed and implanted the QA program ensured the overall integrity of study implementation and adherence to study protocol conducted field training and inspections evaluated compliance performance monitored and maintained quality of files managed the lab and supervised a staff of twenty data collectors In addition I prepared statistical reports for the principal investigator and identified trends and areas for quality assurance implementation January 2007 to January 2011 Company Name City State Oncology Nurse I administered immunoglobulin therapy chemotherapy blood products hydration and pain medication I educated patients and families regarding medications drug processes and navigating the healthcare system Additionally I educated patients on self administered subcutaneous administration I mixed and administered chemotherapy hydration and other medications I maintained and used central lines and venipunctures to administer chemotherapy I assessed patients for changes in condition evaluated labs and consulted physicians regarding dose modifications and assessed for problems and symptom management January 2005 to January 2007 Company Name City State GI Infusion Nurse I performed venous and arterial punctures maintained intravascular sites including tubing and dressings monitored for infections initiated emergency therapies assessed patients for adverse reactions and complications and documented all patient directed activities I also educated patients on the side effects and complications of their therapy and medication January 2002 to January 2003 Company Name City State Clinical Research Coordinator I coordinated a DNA collection study This included subject recruitment administration of informed consents collection of case report forms collaboration with the IRB and report preparation In addition I worked with over twenty surgeons and their staff to identify eligible participants January 1999 to January 2001 Company Name City State FAST Program Coordinator Families and Schools Together FAST is a collaborative family focused program that is held in numerous schools in Jacksonville In this position I recruited hired trained and supervised all employees in the program conducted site visits managed the budget and coordinated program evaluation I was also responsible for grant writing and management marketing and volunteer recruitment and training Additionally I served asa liaison between the FAST program and the school faculty and administration January 1997 to January 1998 Company Name City State Research Coordinator I served as the principal investigator for a study of complementary unconventional cancer therapies This included the development of a survey of oncologists that was completed by physicians at the Fred Hutchinson Cancer Research Center the Moffitt Cancer Center and Research Institute and the Norris Cotton Cancer Center I also analyzed and presented data Additionally I assisted in several studies including a Study of Cancer Survivors and the development of the Behavioral Research Database a national database of behavioral psychosocial and policy researchers in the cancer field A membership directory was created and distributed to all respondents Education 12 2005 Florida State College Nursing ADN 5 1998 Emory University Health education and Behavioral Research Masters of Public Health 5 1995 Harvard University Special Student Program 5 1994 Emory University Psychology BA GPA Phi Beta Kappa Publications Hann D Baker F Denniston M Winter K 2004 Oncology Professionals views of complementary therapies a survey of physicians nurses and social workers Cancer Control 11 6 404 10 Hann D Winter K Jacobsen P 1999 Measurement of depressive symptoms in cancer patients evaluation of the Center for Epidemiological Studies Depression Scale CES D Journal of Psychosomatic Research May 46 5 437 43 Skills administrative budget Cancer chemotherapy Database DNA FAST forms grant writing law marketing mentor processes program evaluation quality quality assurance QA recruitment Research therapy venipunctures
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Generate a Resume for a Healthcare Job
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BEHAVIORAL HEALTHCARE HELP LINE AND PSYCHIATRIC EMERGENCY TEAM SUPERVISOR Professional Overview Seasoned Licensed Clinical Social Worker dedicated to providing high quality compassionate and effective care in role of psychotherapist educator and manager License LCS 18224 Core Qualifications Clinical acumen Multicuturally competent psychotherapist Clinical supervision Client centered care Quality care focused Service oriented Committed to personal and professional growth Strength based management style Program development design training Quality review and process improvement Rapport building Contract Criminal Tort Probate law familiarity Education Glendale College of Law City State University of Southern California City State Master of Social Work Graduated with honors California State University Northridge City State Bachelor of Arts Psychology Graduated with honors member of Psi Chi Golden Key National Honor Society Tau Alpha Epsilon Honor Society Accomplishments Clinical Established and operated private practice for 10 years Documentation Documentation Influenced creation design and reporting fields of patient charting system Created implemented system of documentation that resulted in 95 quality assurance scores for several consecutive years Quality Standardized chart documentation Developed telephonic documentation performance indicators Training Wrote training manual and organized resource material Developed curriculum taught and modeled desired skill outcome Provided electronic medical record navigation and documentation training Marketing Increased referrals via Physician Liaison Program Elder Law attorneys primary care physicians psychiatry and addiction medicine providers law enforcement EAP providers community Workflow Planning Implemented new work processes which increased efficiencies and productivity Computer Skills Proficient Epic Word Lotus Interqual NICE Symposium Foundations AZZ cardfile Familiar Excel PowerPoint Visio Experience 07 2002 Current Company Name City State Behavioral Healthcare Help Line and Psychiatric Emergency Team Supervisor Clinical supervisor of 24 7 365 psychiatric crisis call center and psychiatric emergency team interim supervisor to Utilization Management and Bed Finding departments within a large care coordination center hired counseled terminated staff recorded tracked developed performance indicators and performance criteria for evaluations wrote and updated protocols policy and procedures quality review indicators training manual meeting minutes business reports influenced development and re design of electronic charting and reporting fields organized and led new hire clinical Frequent Caller computer staff meetings trainings and holiday retirement Social Work Month celebrations performed web based in service work stoppage training to physicians managers and successfully staffed the crisis line for 48 consecutive hours with no abandoned calls developed Frequent Caller treatment plan template for coordination and continuity of care participated and presented statistical data at regional Department Administrators and regional Southern California Quality Assurance meetings implemented interdepartmental cross training which increased efficiencies productivity staff development and morale recorded tracked ensured staff license renewals CEUs mandated organizational classes were completed by due dates completed bi monthly payroll and managed all leaves completed staff scheduling every 6 weeks decreased tardiness responded to all IT concerns reviewed researched responded to all critical incidents and complaints developed work flows that decreased time members spent in non plan EDs with attention to high quality care and cost containment answered crisis calls when short staffed and shared on call responsibilities 03 1998 07 2002 Company Name City State Licensed Clinical Social Worker Care Coordinator Performed biopsychosocial telephonic assessments crisis intervention and or consultation for members employees purchaser groups Employee Assistance Professionals management law enforcement and emergency department physicians determined appropriate levels of care repatriated or case managed members in non plan hospitals advocated for members needing psychiatric and or addiction medicine treatment care coordinated with the member s treatment team trained new staff worked collaboratively on interdepartmental team and developed work flows procedures and protocols that increased efficiencies productivity role clarity developed documentation standards influenced the creation and development of departmental electronic database for charting case notes 04 1996 03 1998 Company Name City State Senior Care Network Clinical Social Worker Field based case management for disabled adults with chronic mental illness and older adults with co occurring disorders Completed in home assessments and monthly monitoring client and family counseling education and community referrals Per attorney request evaluated wrote report testified in court became expert witness for probate conservatorship hearings marketed and managed the Physician Liaison program lead weekly Caregiver support group underwrote long term care insurance assessments and benefit determination evaluations became community resource specialist 05 1992 08 1996 Company Name City State Behavioral Science Faculty Family Practice Residency Program Social Work Associate in community medical clinic interviewed prospective residents developed curriculum taught and evaluated performance of Family Practice residents and medical students on the Substance Abuse and Psychiatry rotations conducted lectures presentations in class Brown Bag lunches and off site meetings set up internal and external training sites and ensured learning objectives were met education was focused on risk substance abuse and biopsychosocial assessments active listening interviewing skills DSM diagnoses while on rounds during home visits and co led therapy sessions instilled confidence by demonstrating attunement to patient and self assessment treatment planning rapport building skills and provided after visit summarization feedback strengthened teamwork and resident and faculty relationships by incorporating team building activities into staff meetings liaison to residents who needed psychiatric or health services provided short long term individual couple family therapy on complicated cases and provided feedback to the resident and was a preceptor to other MSW students 10 1991 10 2001 Company Name City State Psychotherapist Individual couple family therapy with children adolescents adults and older adults Presenting problems were depression anxiety panic attacks insomnia psychosis explosive rage adoption foster care grief and loss truancy trauma self harm substance abuse addiction gender dysphoria domestic violence homelessness parenting concerns care giver burn out and school work stress Clientele ethnically culturally racially and socioeconomically diverse 10 1990 10 1991 Company Name City State Employee Assistance Program Mental Health Center MSW Intern Social Work Associate Consultation provided to managers employees Human Resources regarding work place problems Crisis Intervention short and long term therapy provided to contract and company employees their families and the community taught series of classes on Stress Management and Memory Retention Featured speaker at a Drugs in the Workplace seminar and taught substance abuse related classes and lead couples group therapy with addicts and co addicts in an outpatient chemical dependency recovery program Clientele racially ethnically culturally and socioeconomically diverse 09 1989 05 1990 Company Name City State MSW Intern Direct services provided in community mental health setting conducted biopsychosocial assessments short and long term individual couple family therapy led group therapy with adults provided crisis intervention case management community referrals Client presenting problems were child physical emotional sexual abuse trauma and difficult transitions to foster care depression anxiety phobias ADHD pervasive developmental disorders teen truancy gang activity pregnancy and substance abuse addiction adults with parenting problems victims of domestic violence unemployment co occurring disorders grief and loss panic attacks and chronic mental illness Clientele ethnically racially culturally diverse mostly low to middle income 08 1987 08 1989 Company Name City State Resident Counselor Provided individual family group therapy with homeless run a way girls 12 18 years old many charged with crimes associated with substance abuse prostitution and gang activity filed child abuse reports provided telephonic crisis intervention completed new resident intakes general supervision of residents designed teen pregnancy awareness program taught life skills classes became a lead and trained and supervised staff Presentations 1990 1991 Taught classes in Stress Management and Memory Retention to the community hospital employees and EAP clients speaker on Drugs in the Workplace for a large contracted employer 1992 1996 The following lectures to Family Practice residents medical students and or attending physicians were conducted in class during hospital Brown Bag lunch breaks or at off site meetings Parenting 101 Suicide Risk Factors Assessment and Aftermath Psychiatric Holds and Conservatorships Eating Disorders and Treatment Options Multicultural Approaches to Healthcare My Patient is Non Compliant What Can I Do The Cycle of Domestic Violence Patient Child Perpetrator Effects Oh No it s Not Him Her Again Managing Countertransference Malingering Factious Psychosomatic Disorders How to Manage Angry and Aggressive Patients Signs and Symptoms of Child Abuse Elder Dependent Abuse Who What When Where and Why of Panic Attacks Normal Childhood Fears The Mental Status Exams Is it ADD ADHD Anxiety Depression Mania HELP How Do I Screen for Drinking DrugProblems Signs and Symptoms of Alcohol Drug Intoxication and Withdrawal Stages of Chemical Dependency Causes and Treatment of Substance Abuse Substance Abuse Breaking Down the Walls of Denial Alcoholics Anonymous and the 12 Steps Stress Management Death Grief Loss and Depression What s Normal Delirium Depression and Dementia What s the Difference Assessments and Developmental Stages of Life Who Can Help With What Community Resources Rapport Compliance and Lawsuits Volunteer Work Orphanages in Mexico built and repaired homes planted gardens entertained children as mime provided medical screenings clothing and school supplies Indian reservations in Arizona and New Mexico built and repaired homes provided food clothing child care for Navajo Hopi Cherokee Indians Camp leader for children and adults with Down s syndrome traumatic brain injuries autism deaf blindness and chronic mental illness Assisted adults with mild to moderate intellectual disabilities find employment and closely monitored work performance Languages Sign language
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EMERGENCY ROOM ADMITTING SPECIALIST QUALITY ASSURANCE Summary Driven highly dedicated to my job and duties Quality Assurance I am an active listener excellent problem solver and Speak write and read Spanish fluently Very professional and articulate Strongly motivated and have excellent customer service skills Fast leaner and excel in building dynamic teams in an effort to achieve a goal for continual improvement Accomplishments Master s in Social Work Spring 2016 University of Utah Bachelor s in Social Work Summer 2007 California State University of Los Angeles Experience Emergency Room Admitting Specialist Quality Assurance Sep 2014 to Current Company Name City State Arrange efficient and orderly admission of patients Insures that patient information is collected and that patients are aware of hospital policies and procedures Interview incoming patient or representative and enter information required for admission into computer database Collect co pays and deductibles from patients Distribute appropriate information to ancillary departments Cross trained in other areas and perform any other duties as assigned OP and IP HealthCare Rep Oct 2009 to Aug 2014 Company Name City State Interviewing clients in a hospital setting and or home visits to assist them in obtaining maximum benefit coverage Completing applications for state and federal program reviewing medical records and taking all actions necessary to expedite benefit approval Maintain ongoing communications with government agencies regarding the status of claims Provide updates and assistance to hospital personnel and other staff as needed Knowledge of federal and state programs to benefit coverage for the client Understanding of and ability to apply the medical definition of disability as it relates to body systems and to functions of daily living Ability to read and apply the information contained in medical records and prioritize Identify missing evidence and follow through to completion Assists callers in resolving account issues by identifying and taking appropriate actions including completing required forms to support application process Effectively educate and answer inquiries from patients and family representatives regarding application process and statuses i e approval notices denials and reapplications Assists clients with scheduling appointments and reminding of appointments as needed Maintain ongoing communication with other internal Resolve Application co workers to obtain information and or provide updates regarding claim status Diligently follow up with institutions businesses resolving issues ultimately affecting application approval Able to identify appropriate escalation points as well as working with the escalation Team Leader to resolve issues lastly review outgoing client material for accuracy prior to submittal Developmentalist Caregiver Jul 2009 to Oct 2009 Company Name City State Provide direct care and training for developmentally disabled and or mentally retarded DD MR ambulatory and non ambulatory individuals at the Utah State Developmental Center Properly manage aggressive self abusive and non compliant individuals Implement and follow prescribed behavioral programs Transfer individuals correctly Perform direct care services to include bathing showering dressing toileting or changing incontinent briefs diapering oral hygiene feeding Responsible for implementing and evaluating active treatment programs for the individuals duties also include but are not limited to observing monitoring and reporting patient behavior Participating in and supervising patient activities Teaching daily living skills Intervening in crisis situations assists in maintaining a therapeutic safe and secure environment Mental Health Worker II Jan 2008 to Mar 2009 Company Name City State Update and maintain client charts with medical services Meet with treatment team psychiatrist MFT s and Psychologists to discuss clients treatment plan Facilitate STEP group for clients parents Facilitate Anger Management groups for Clients Coordinate client services with local agencies Provide rehab services to medication only clients 1x month Provide interpretations to Spanish as needed to facilitate access to services Home visits Parent and family support Intense Case management Attend clinic meetings Participate as a tx team member Facilitated daily groups for the Intense outpatient and inpatient program clients Education Master Social Work Spring 2016 University of Utah College of Social Work Social Work Bachelors Summer 2007 California State University City in the Art of Social Work Languages Bilingual Speak Read and Write English and Spanish Fluently Skills Bilingual Speak Read and Write English and Spanish Fluently Advanced in Word Microsoft explorer lotus and outlook MIDAs Proficient in excel CPR certified Excellent customer service critical thinker and problem solver
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Generate a Resume for a Healthcare Job
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PROJECT COORDINATOR Professional Summary To be part of a world class organization where I can utilize my experience and knowledge gained e ciently and help the organization realize its goals and objectives by focusing on optimum operational management and leadership activities Core Qualifications Medicine and Dentistry Critical Thinking Judgment and Decision Making Medical terminology Time Management Active Learning Quality Control Analysis Multitasking HIPAA E health records MS o ce and other o ce tools Experience Project Coordinator June 2015 to December 2015 Company Name City State Roles and responsibilities Maintained project assets communications and related database s Maintained scheduling and event calendars Performed payroll functions such as maintaining timekeeping information and processing and submitting payroll Review and report the project s budget and finances Collected information and made judgments through observation interviews and the review of documents Applied systematic sampling techniques to ensure the accuracy completeness precision and representativeness of samples selected for surveys Collaborated with economic development planners to decide on the implementation of proposed development policies plans and programs based on culturally institutionalized barriers and facilitating circumstances Conducted participatory action research in communities and organizations to assess how work is done and to design work systems technologies and environments Build and use text based database management systems to support the analysis of detailed firsthand observational records or field notes Healthcare Administrator January 2013 to December 2013 Company Name Roles and responsibilities Established work schedules and assignments for sta according to workload space and equipment availability Conducted fiscal operations including accounting planning budgets authorizing expenditures establishing rates for services and coordinating financial reporting Maintained awareness of advances in medicine computerized diagnostic and treatment equipment data processing technology government regulations health insurance changes and financing options Monitored the use of diagnostic services inpatient beds facilities and sta to ensure e ective use of resources and assess the need for additional sta equipment and services Introduced E Health records to the organization Developed and maintained computerized record management systems to store and process data such as personnel activities and information and to produce reports Prepared activity reports to inform management of the status and implementation plans of programs services and quality initiatives Managed the changes in integrated health care delivery systems such as work restructuring technological innovations and shifts in the focus of care Developed and implemented medical programs or health services that promote research rehabilitation and community health Student Intern October 2011 to November 2012 Company Name City State Roles and responsibilities Examined teeth gums and related tissues using dental instruments x rays or other diagnostic equipment to evaluate dental health diagnose diseases or abnormalities and plan appropriate treatments Completed and maintained accurate records or reports regarding the patients histories and progress services provided or other required information Advised or instructed patients regarding preventive dental care the causes and treatment of dental problems or oral health care services Treated exposure of pulp by pulp capping removal of pulp from pulp chamber or root canal using dental instruments Prescribed antibiotics or other medications Designed prosthodontic appliances such as space maintainers bridges or dentures or write fabrication instructions or prescriptions for denturists or dental technicians Fill pulp chamber and canal with endodontic materials Evaluated dental needs to determine changes or trends in patterns of dental disease Applied fluoride or sealants to teeth Managed business employing and supervising sta and handling paperwork and insurance claims Plan organize or maintain dental health programs Participated in case conferences or sta meetings Education Master s Healthcare Administration Dec 2015 Oklahoma State University City State Healthcare Administration 3 79 Bachelor of Dental Surgery BDS Nov 2012 SRM Dental College City State India 72 Skills accounting bridges budgets budget oral community health conferences Critical Thinking data processing database database management Decision Making delivery Dentistry financing financial reporting focus government regulations insurance notes materials Medical terminology meetings Multitasking payroll personnel policies progress quality Quality Control rehabilitation research scheduling supervising surveys Time Management x rays
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Generate a Resume for a Healthcare Job
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MEDICAL SUPPORT ASSISTANT Professional Summary Detail oriented and disciplined team player seeking a new role in a Supervisor position Has 15 years of experience in Military Healthcare to include 8 years in Management Result oriented personnel with specialized training and significant hands on practical experience in a hospital setting Proven ability to manage multiple responsibilities simultaneously proactively resolve issues and excel in fast paced high pressure settings Key Qualifications Secret Security Clearance Clinical Management Leadership Communication Skills Operations Personnel Supervision Training Team Building Networking Accountability Data Reporting Tracking Analysis Critical Thinking Patient Physician Relations Budgeting Record Maintenance Data Administration Time Management Risk Management Education and Training September 2016 Bachelor of Science Health Care Administration Kaplan University Health Care Administration May 2015 Associate of Science Health Science Kaplan University Health Science November 2014 Emergency Medical Technician Basic National Registry of Emergency Medical Technician Professional Experience 07 2015 to Current Medical Support Assistant Company Name City State In charge of processing inpatient and outpatient specialty consults and referrals through Computerized Patient Record System CPRS along with processing authorizations through Fee Basis Claims System FBCS and scheduling Veterans through VISTA Appointment Manager Pulls reports daily of specialty consults sorting consults on spreadsheet to ensure proper data tracking appointment tracking and making follow ups Works closely with Non VA Care Coordinator Nurse and Veteran Affairs staff to ensure the fast and accurate coordination of care between the facilities of VA Medical Center and Non VA Care providers Responsible for assisting patients providers and Non VA facilities with referrals and setting up appointments Generates authorizations for Veteran services ensuring proper ICD 10 CPT and DRG codes are being use as well as allocating appropriate funds for services Works with CBO and Health Administration Services to perform monthly audits on authorizations to ensure correct codes data and funding are being used Ensures Veterans are eligible and have opted into the Veteran s Choice First program and uploads appropriate data information and medical documentation into Healthnet Communicates with Veterans family members providers and Non VA facilities in a professional courteous tactful and helpful manner Researches and follow up on complaints or inquiries from providers Non VA facilities and Veterans Assists with the coordination to resolve any issue 11 2005 to 06 2015 Healthcare Clinical Manager Company Name City State Supervised over 40 personnel in a medical clinic and was dependable for their training safety welfare and professional development determine personnel requirement conduct training programs Developed new standard operating procedures for the medical clinic and ensured all personnel were trained and qualified on all procedures resulting in excellent care of patients Deployed a new way of tracking and ordering medications and medical supplies improving the effectiveness of the medical supply department Monitored managed and controlled the budget for the ordering and restocking of medical supplies Assisted with technical and administrative management of medical treatment facilities under the supervision of a Physician and or Physician s Assistant enforced proper processing of clinic charge documents ensured the timeliness and accuracy of all submitted information Coordinated the day to day operations of medical clinic with higher echelons of Medical Treatment Facilities demonstrated support for clinic divisional and medical center policies Coordinated communication between patient and internal and external providers addressed patients and clinicians concerns documented patients encounters regarding clinical issues on appropriate forms and provided clinical and administrative information to physicians when needed Enforce strict maintenance and accountability of 10 Field Litter Ambulances and six Medical Sets worth over 700 000 08 2002 to 11 2005 HealthCare Specialist Team Leader Company Name City State Directed services taught and trained medical technicians and performed as a Team Leader for 6 personnel Worked with foreign nationals to develop and maintain a field medical clinic in rural areas to provide medical assistance for those unable to obtain care Maintained accountability and serviceability for organizational equipment including six evacuation vehicles communication equipment Provided Emergency medical treatment limited primary care force health protection and evacuation in a variety of operational and clinical settings from point of injury or illness through the levels of military healthcare Accomplishments Basic Leadership Course 218th Regiment Leadership Fort Jackson SC Advance Leadership Course AC S Fort Sam Houston TX Army Field Sanitation Course Fort Bragg NC Medical Terminology First Aid Instructor Sexual Harassment Assault Response Prevention Program and Equal Opportunity Programs Skills administrative Basic budget CPT dependable documentation fast forms funds ICD 10 Team Leader medical assistance Works organizational assisting patients personnel policies primary care requirement safety scheduling sorting spreadsheet supervision Technician training programs VISTA
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COMMISSION SPECIALIST Skills BUSINESS ADMINISTRATOR Project Manager Data Entry Business Manager Performance Analyst Results focused goal oriented Business Financial analyst with extensive experience in the business nonprofit and health care sectors MBA graduate with a focus on project management and administration Superior analytical and quantitative skills with proficiency in data entry Access Excel Crystal Reports and various statistical software Research Analysis Leadership Supervision Program Policy Development Data Entry Process Improvement Financial Cost Modeling Report Writing Clinical Forecasting Trending Troubleshooting Software Tools MS Office 365 Access Excel Outlook PowerPoint and Word SharePoint Visio Sage ACT Fastrax POS Crystal Reports Lotus Notes Microsoft Expressions IMA software Stars software QuickBooks SPSS GNU PSPP Microsoft Dynamics Advanced Access and Excel including building databases creating forms pivot tables t tests and standard deviations Experience Commission Specialist Jan 2016 to Current Company Name City State Posts over 300 000 dollars in commissions each month Reviews and processes commission statements from 15 insurance carriers per week Posts all commissions with a 99 percent accuracy Processes adjustments to correct commission errors and or discrepancies Analyses Excel spreadsheets with thousands of lines of revenue for consistency Performs monthly reconciliation of cash to the general ledger which is used to calculate the monthly commission payments Interacts with a variety of brokers and departments in Salesforce Enters over 10 new service lines of coverage and completes 20 tasks per week in Salesforce Inputs or adjusts 20 to 200 commission payment splits in proprietary commission system per month for biweekly revenue distribution Business and Healthcare Instructor Jan 2015 to Jan 2016 Company Name City State Increased student enrolment by 20 year over year Improved graduation rate in MA program by 25 with average GPA of 3 0 Assisted placement of 100 students in employed positions as medical assistance medical coders and IT technicians Edited 100 resumes for consistency accuracy and relevancy Taught 125 students in a year data entry Excel PowerPoint and Word Improved accuracy of Stars Database by 10 Client Specialist Jan 2014 to Jan 2016 Company Name City State Attained positive treatment goals for 50 residents over a course of two years above the average Provided data entry and documentation for 110 case files both in hard copy and with proprietary database Networked with over 15 different agencies during tenure coordinating positive outcomes via long term goal planning Coordinated medical treatment for over 50 clients including the update of charts while working with corporate compliance Coordinator and Grant Writer Indiana Chapter Jan 2009 to Jan 2012 Company Name City State Achieved federal grant eligibility for corporation the first time for the local chapter Coordinated 10 teams of 5 in research documentation data edited research reports Developed 15 reports in Word on research outcomes for Chief Executive Officer Developed detailed year end budget report for company facilitating sound financial management for the next year Complied data in Excel and processed financials for 4 grant proposals Networked via email and conference with 10 team leaders and various team members on a daily basis Pharmacy Tech Assistant Case Manager Jan 2005 to Jan 2008 Company Name City State Processed 25 hospital discharges including proper documentation with PHI and corporate compliance Verified proper documentation for 30 clients while coordinating with record management Improved billing efficiency by 15 reducing medical insurance claims denials Processed 20 25 insurance claims per day including data entry of claims into hospital EHR Processed 100 prescriptions per day with an accuracy of 99 8 Down stocked 500 prescriptions during course of employment Researched 40 charts for applicable documentation updating as necessary and reporting effective results to management Education and Training MBA Business Administration 2012 IONA COLLEGE City State Business Administration Financial Accounting Operations Management Quality Management Quantitative Management MA Public Policy 2011 SUNY EMPRIE STATE COLLEGE City State Public Policy Policy Implementation Qualitative Methods Quantitative Methods Business Compliance Relevant coursework advanced Excel Access PowerPoint Word Project Visio Salesforce data entry quantitative tools innovation management risk disaster ambulatory care management total quality management operations management Relevant concepts business capability analysis data entry marketing analysis Balance Scorecard SWOT analysis root cause analysis Microsoft office mind mapping process modeling stakeholder list Pareto charts decision modeling Skills ambulatory care Analyst Balance billing budget charts Crystal Reports clients Data Entry databases Database documentation email financials Financial Financial Accounting Financial analyst financial management focus Forecasting forms general ledger grant proposals innovation insurance Leadership Lotus Notes MA marketing analysis MBA medical assistance Access Microsoft Dynamics Excel spreadsheets Excel Microsoft office MS Office Outlook PowerPoint SharePoint Word Modeling next Operations Management pivot tables Policy Development POS Processes Process Improvement process modeling project management Quality Management QuickBooks Report Writing reporting Research research reports Sage sound SPSS Supervision total quality management Troubleshooting Visio
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CHIEF EXECUTIVE OFFICER Summary Award winning executive and marketing professional experienced in high volume multi unit retail and business operations in the pharmaceutical financial services and food and beverage industries Demonstrated expertise in brand development territory management sales operations product launches recruiting and business development Skilled in utilizing technology as a tool to improve organizational efficiency Desires a high level marketing position in a professional corporate environment Highlights Brand Development Project Management Relationship Management Training Development Sales Operations Merchandising Accomplishments Increased annual sales to nearly 5 7 million through strategic marketing sales campaigns Launched aggressive growth plans that helped increase customer base from 0 to 15 000 customers Created strategies to develop and expand existing customer sales which resulted in a 200 sales growth in less than 12 months Grew a targeted newsletter subscriber list from 0 to 6 000 members in just 12 months Earned the Winner s Circle Award in 2008 Experience 10 2008 to Current Chief Executive Officer Company Name City State Developed and launched Greenie Tots a full line of children s entrees currently sold in mass retail including Whole Foods Giant Eagle Safeway and independent grocery stores across the United States Headed online retail marketing campaigns to drive traffic and business to our online website and into our retail stores Hired trained all new brand ambassadors that marketed and sold the Greenie Tots brand to consumers retail outlets Managed production setup and distribution with the largest national natural products distributer UNFI Developed company wide incentive performance plan which motivated staff and resulted in a 70 increase in sales Rolled out integrated advertising campaign across multiple media channels Increased profits by 60 in one year through restructure of business line 08 2003 to 03 2013 Healthcare Management Representative 2 Company Name City State Responsible for a portfolio of billion dollar revenue medications including Lipitor Viagra Celebrex Lyrica Chantix Toviaz and Premarin to increase market base and change physician prescribing habits Increased sales in Fort Lauderdale FL territory by 67 reaching territory sales of 5 7 million Developed and maintained networks partnerships with external partners such as physicians hospitals community advocacy groups pharmacies and corporate employers Assisted District Manager with the development and leadership for district strategy for product launches sales initiatives and team motivational activities Developed strategic pharmacy initiatives to foster customer relationships and positive formulary acceptance Successfully launched Toviaz Lyrica Exubera by prospecting tar 01 2002 to 08 2002 National Healthcare Operations Intern Company Name City State Developed and maintained monthly expense budget reports for entire Managed Care sales force NHO to evaluate budget spending allocation of resources Utilized Sherlock NHO software to analyze formulary status for the Cluster and created reports to emphasize formulary growth decline Developed spearheaded a community health fair targeted at the Hispanic community in Harlem NY to educate indigent patients on improving their health Collaborated with external partners including City of New York Veritas Local churches Media Radio Newspaper Television Spearheaded the design development and implementation of branding the Manage Care division of Pfizer by developing a logo that represented the team Managed outside advertising agency and directed internal focus panels to insure the logo represented the cluster 05 2001 to 08 2001 Finance Intern Company Name City State Maintained partnerships with external customers such as school institutions businesses and Bank of America customers Developed and maintained a customer database with current client investment positions and future investment goals Created visual tools to assist the VP in presenting to external partners Recruited and trained new intern hires on the Banc of America policies and procedures 10 1999 to 12 2000 Customer Development Intern Company Name City State Analyzed and developed industry reports using Information Resources Inc for the Marketing and Sales department to track current product sales against previous sales performance Developed a database system to track the positioning and sales of the newly launched product Rick s Spiked Lemonade Designed a tool to measure performance against competitive products in the categories of Wine Coolers Beer and Mixers Developed presentations and presented to the marketing and sales VP s the areas were our products could be better positioned in the retail market and the current retail areas for growth Education August 2003 MBA Business Administration Florida A M University City State August 2003 BS Business Administration Florida A M University City State Professional Affiliations Member A Better Chance Alumni Member National Black MBA Association Member Southern Florida Minority Supplier Development Council Skills Microsoft Office Excel Power Point and Access expertise Internet PC MAC software proficiency Microsoft Project Information Resources Inc Database CUE Quick Books
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Generate a Resume for a Healthcare Job
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TEAM LEADER MACHINE OPERATOR Career Overview Dedicated and focused Administrative Support Specialist who excels at prioritizing completing multiple tasks simultaneously and following through to achieve project goals Seeking a role of increased responsibility and authority Versatile Medial Assistant offering administrative experience in both corporate and non profit office environments Core Strengths Excel Windows Microsoft office spreadsheet power Data Entry Dos multi office tasks multi phone lines BLS PFT injections urinalysis ECG and leadership Production Worker Medical Assistant Inspector Quality Control Customer Service General Office Patient Care Phlebotomy Team leader Cash Handling Call Center Telemarketing HI Lo Driver Accomplishments Patient Care Delivered compassionate care that exceeded hospital requirements Successfully provided quality care to a number of patients in healthcare environment Helped patients by serving meals feeding as necessary ambulating turning and positioning in bed Work Experience 05 2012 to 01 2015 Team Leader Machine Operator Company Name City State Earned a fast track promotion to team leader oversaw production workloads ensured that materials were properly loaded coated counted and packaged accurately according to company procedures Helped achieve company goals by supporting production workers Inspected finished products for quality and adherence to customer specifications Monitored and adjusted production processes or equipment for quality and productivity Calibrated or adjusted equipment to ensure quality production using tools such as calipers and micrometers Maintained logs lists and files and promptly completed all necessary paperwork Inspected finished products for quality and adherence to customer specifications Monitored and adjusted production processes or equipment for quality and productivity 03 2004 to 08 2010 Home Healthcare Provider Company Name City State ADLs exhibited compassionate care and communication with regard to issues of death and dying Administered simple range of motion exercises Comforted patients and provided them with reassurance and encouragement 07 2008 to 04 2010 Home Healthcare Provider Company Name City State Completed and submitted clinical documentation in accordance with agency guidelines Massaged patients and applied preparations and treatments such as liniment alcohol rubs and heat lamp stimulation Observed and documented patient status and reported patient complaints to the case manager Planned prepared and served meals and snacks according to prescribed diets Provided transportation assistance and companionship to clients Cleaned and organized patients living quarters Performed household tasks such as laundry dusting washing dishes and vacuuming Facilitated games and other activities to engage clients Positioned residents for comfort and to prevent skin pressure problems Assisted with transferring residents in and out of wheelchairs and adaptive equipment 04 2007 to 04 2009 Medical Assistant Company Name City State Managed the receptionist area including greeting visitors and responding to telephone and in person requests for information Kept facility stocked with necessary supplies equipment and instruments Prepared patient rooms prior to their arrival Collected urine and fecal samples Designed electronic file systems and maintained electronic and paper files 10 2000 to 12 2003 Administrative Assistant Company Name City State Managed the receptionist area including greeting visitors and responding to telephone and in person requests for information Handled all media and public relations inquiries Served as central point of contact for all outside vendors needing to gain access to the building Dispersed incoming mail to correct recipients throughout the office Made copies sent faxes and handled all incoming and outgoing correspondence Managed daily office operations and maintenance of equipment Educational Background 2014 Associate of Science Business Management Henry Ford Community College City State Wayne Office Administration coursework coursework in Human Resource Microsoft Office Applications Management and Business Administration 2005 Diploma Medical Assistant Lawton School City State Oakland Coursework in Anatomy Physiology and Health Assessments Medical Assistant Medical Receptionist Medical Billing Medical Records and Assisting minor surgery Certifications Certificate Lawton school MI BLS Medical Assistant HHA Skills Customer Service Receptionist Retail Sales Administrative Assistant Correspondence Medical Assistant Training Clients sanitation Billing Bookkeeping Medical Records Std counseling Business Management Cash Handling Data Entry Dos Excel General Office Mental Health Microsoft Office Multi Phone Phlebotomy Quality Control and Telemarketing
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Generate a Resume for a Healthcare Job
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SR PROJECT MANAGER Profile Information Technology Professional with a diverse background and 10 years of progressive experience as an experienced IT professional consistently delivering exceptional vendor solutions third party development resources project resources and program management results Proven track record and experience with multiple large full scale full life cycle implementations managing both functional and technical teams while provide operations and maintenance support in achieving corporate goals Core Qualifications Web content management Business case development Leading execution and delivery Vendor management Contract negotiations Product Roadmaps Financial management Sustainable applications management Internal and External Communication Strong analytical skills Cross tier components implementation Project management Information security Document management Testing Excellent problem solving skills Content management systems Technical Skills Skills Experience Total Years Last Used Windows VMWare SQL Mobile Development Professional Experience Sr Project Manager 08 2012 to Current Company Name City State Responsible for software lifecycle in the Cloud Realization group Manages multiple projects that involve planning development of business and technical requirements testing deployment and operational support of new products and features for AT T s Cloud Services Leads cross functional project team meetings coordinates resources facilitates communication with stakeholders and drives project tasks issues and action items to completion or resolution Develops and manages detailed project documentation including project timelines leadership status reports and presentations issues logs and meeting minutes Consults directly with clients on business goals tools strategy and best practices for software development Participate in consulting engagements with vendors SOW RFPs Responsible for project discovery and planning all aspects of AT T Cloud environment project budgets and financials Responsible for all aspects of pre production lab planning testing deployment and scheduling for AT T Cloud Services projects Manage all internal and external communications to project team members on project scope Improved efficiency and process with change management reducing network latency issues and providing increase response time to identify and fix network errors Create detailed MS Project plans for project releases to tracked and meet release timeline objectives are met and avoid unplanned risks Provide advice and guidance in implementing IT security policies and procedures in the development and operations of network systems telecommunication systems wireless Wi Fi integration and security personal computing video conferencing infrastructure software and server support Create onboard processes for internal and external vendor management system Provide leadership and formulated action plans to detail roles and set clear expectations among stakeholders Maintain SharePoint and Wiki sites with detailed project documentation Healthcare Training NCO 05 2010 to Current Company Name City State Georgia army national guard Healthcare Training Non Commissioned Officer NCO 68W Ensure all clinical procedures such as physical exams immunizations triage IV therapy collection and preparation of lab samples for analysis are executed according to federal guidelines Provide case management for injured soldiers Train and mentor soldiers to administer first aid treatment and life support care to sick or injured persons in pre hospital setting for 78 Troop Command according to HIPPA guidelines NREMT B certified E2043432 BLS Instructor certified 08130190094 Implementation Engineering Manager Company Name City State Managed 3G Engineering teams schedules and implementation of cell tower upgrades and downgrades along with assisting in LTE projects in Atlanta metro area Managed changes to scope and priority and evaluating impacts to project timelines due to unplanned changes Formulated action plans to address unforeseen delays to minimize the impact to project completion Provided leadership to project team members to ensure role clarity and expectations Developed project documentation including timelines project meeting minutes escalation and jeopardy notifications and action items Project execution coordination of all activities schedule with appropriate engineering work groups provide regular updates using proper tools for internal and external project stakeholders Project Manager III 10 2011 to 04 2012 Company Name City State Accountable for planning and managing Network Infrastructure projects in support of GE Technical Services Group TSG Group Managed internal workgroups and resource allocations to ensure that project budgets averaging 4Mil risks and scope remained consistent Responsible for network integration of sites acquired by GE bringing sites up to GE standards led up to 14 multiple PMO projects simultaneously and globally Americas UK Algeria managing resource labor tasks collaborating with Procurement Sourcing to make purchases keeping schedules timelines mediating project issues risks Drove 1mil technical refresh project for the Nuclear business division switches routers able wiring APs project was used to define process for future tech refreshes Led multiple parallel tracks in transformative initiatives that include development and deployment of technical solutions LAN WAN VLAN WLAN Juniper Firewalls Cisco devices Cisco Tandberg TelePresence VoIP and working with local electrical companies LEC to install IP circuits Led firewall implementation project consisted of analyzing network traffic and implementing lockdown policy to improve network security Day to day management and oversight of implementation and execution efforts for all TSG managed global infrastructures including project planning developing requirements documentation scheduling communication issue resolution and overall leadership of the engineers implementing the various tasks involved with bringing new global applications into GE s global infrastructures in the U S Asia Pacific and Europe Middle East Collaborated on 3rd party vendor installations for video network implementations Performed business analysis duties to gather preliminary requirements to work toward project end solution Network RCDD Engineers and Project Team IT Project Manager 05 2000 to 12 2009 Company Name City State Managed all aspects of infrastructure network project management needs for client base Oversaw 15 IT projects with circuit and hardware installation Acted as a liaison between both internal and external clients and technical staff such as access delivery provisioning and equipment vendors Eliminate duplication and simplify processes and created escalation path to eliminate reduce delays Tracked all milestones associated with project lifecycle from pre sales RFP advisement to post sales turn up scheduling and first invoice billing Managed all data and wireless products VoIP Sprintlink Frame Relay Frame Relay Dedicated IP services DSL 3G and 4G products Managed all voice services such as knowledge of T1 T3 DSL X 25 SIP trucking and Frame Relay services Escalated when needed to iLEC and CLEC providers to ensure timely local loop delivery Education Master of Business Administration 2017 WALDEN UNIVERSITY City State Project Management Certificate Course 2011 Clayton State University City State Bachelor of Business Administration International Business Marketing 2004 American American Intercontinental University City State International Business Marketing Skills LTE Cell Tower LAN WAN Ethernet 4G VMware NetApp F5 3G advisement APs army billing budgets business analysis Business case case management change management Cisco hardware installation network systems consulting Contract negotiations client clients delivery documentation DSL Compliance Financial management Firewalls firewall first aid Frame Relay Product life cycle SDLC full life cycle functional HIPPA immunizations Information Technology Instructor IP LAN leadership life support managing meetings mentor access MS Project SharePoint network integration network security Network policies presentations processes Procurement program management Project Management project planning RFP routers sales scheduling software development strategy switches T1 telecommunication therapy triage upgrades Vendor management video video conferencing Visio VoIP WAN wiring X 25
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SENIOR ANALYST DATA QUALITY GOVERNANCE Professional Background Analyst versed in data analysis and reporting user acceptance testing as well as solving complex problems in high pressure environments Excels at cultivating managing and leveraging relationships Skill Highlights Microsoft Access Microsoft Excel SAS SQL Server Manager Cognos Crystal Reports Business Objects SQL Tableau Server and Desktop Project Management Data Analysis Professional Experience Senior Analyst Data Quality Governance 04 2018 to Current Company Name City State Create policies and procedures for actuarial and analytics group Monitor adherence to policies with scheduled reviews Conduct training on quality and governance policies Lead analyst for HIPAA compliance Create and analyze validation reports for health plan data Lead discussions regarding data issues identified Healthcare Data Analyst 04 2012 to Current Company Name City State Experience with process analysis and other analytic functions Ability to interact effectively with different business units team members and external client at all levels Creates ad hoc data analyses and reports as needed Prepares monthly quarterly and annual reports of established clinical utilization and financial metrics for all Health Ministries and SmartHealth Proficient in computer and analytic tools such as SAS SQL and MS Office excel and access Performs medical and prescription drug claims analysis necessary to understand relative unit pricing across provider networks and to inform decisions about provider fee schedules Generates eligibility medical and pharmacy claims data needed for each Health Ministry to support budgeting rate development and manage the reinsurance program Business Analyst 03 2008 to 05 2012 Company Name City State Responsible for identifying processes to streamline and assist with various projects Created and maintained access databases for departmental use Identified system issues and coordinated with vendor for resolution Involved in project planning and testing system enhancements Defined business requirements for various projects Created adhoc reports as needed Created audit process for all securities applications Created reports for SEC and FINRA audits Finance Analyst 06 2005 to 05 2008 Company Name City State Backup to department manager Created and maintained managerial reporting daily monthly quarterly and yearly Created work schedule for department on weekly basis Created and distributed department stats and analysis to upper management monthly Primary contact for electronic invoicing candidates Created multiple databases for interdepartmental need Trust Analyst 02 2003 to 03 2005 Company Name City State Responsible for daily operations of 401 k accounts for retirement services clients Balanced 401 k accounts on a weekly monthly quarterly and yearly basis Researched and resolved out of balance situations quickly Conversion Analyst 02 2002 to 02 2003 Company Name City State Responsible for managing incoming and outgoing account conversions daily DTCC reconciliation troubleshooting and problem solving Revised an existing Microsoft Access program for incoming assets for accuracy Created a new reporting process in Access to identify asset balance discrepancies Resolved daily out of balance situations with various depository institutions Registration Analyst 02 2000 to 02 2002 Company Name City State Responsible for re registration of physical assets for trust customers Streamlined processes by automating applications for quicker processing and problem resolution Solved re registration issues through brainstorming and troubleshooting Created a Microsoft Access program to track pending registration issues and generate reports Collaborated with company legal counsel for asset restriction removal Authored and updated procedures for registration process Education and Training Masters of Business Information Technology Project Management 2007 Walsh College City State Project Management Bachelor Business Administration 1996 Rochester College City State Business Administration Certifications Certificate in Health Care Informatics Affiliations Volunteer weekly in local elementary school in reading development Lead business meetings on a weekly basis Volunteer in children s church on a weekly basis Taught Sunday school classes Skills Streamline Processes Business Objects Cognos Crystal Reports Customer Service Data Analysis Databases Financial Invoicing Managing Microsoft Access Microsoft Excel Microsoft Office Problem Solving Problem Resolution Process Analysis Project Management Project Planning User Acceptance Testing Reporting SAS Securities Reporting SQL Troubleshooting Annual reports Tableau Server Tableau Desktop
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Generate a Resume for a Healthcare Job
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MARKETER ADMINISTRATOR Professional Summary Administrative Healthcare Pharmaceutical Sales Dedicated and motivated professional with a strong background in Medical Pharmaceutical Dental Sales and New Business Development Years of successful experience consulting and training on multifaceted projects developing and implementing effective promotional techniques and facilitating profitable relationships with a wide range of clients and key business partners Called on various clinical representatives in the areas of cardiovascular endocrinology respiratory care internal medicine emergency services primary care hospitals and pharmacies Consistently recognized for outstanding contributions to the bottom line and solid reputation for surpassing specified sales and revenue objectives Commended for organization perseverance efficiency and priority management skills Computer savvy and familiar with many modern systems and applications including Windows MS Office Suite and SalesForce com Areas of Strength Consultative Selling Account Management Business Development Customer Relations Client Retention Training Team Building Networking Prospecting Clinical Administration Strategic Planning Territory Management Director of Marketing Process Improvement Office Management Revenue Generation Core Qualifications Account Management Creative Problem Solving Territory Sales Experience Leadership training Mentoring Customer Focused Experience Company Name January 2014 to July 2014 Marketer Administrator City State MANAGED ALL INTERNAL OFFICE EMPLOYEES PAYROLL AND THEN SPENT 80 OF MY DAY AS DIRECTOR OF MARKETING ANSWERED TO PRESIDENT OF COMPANY CALLED ON CARDIOLOGISTS NEUROLOGISTS PAIN MANAGEMENT DENTAL WEIGHT LOSS CLINICS PCP S INTERNAL MEDICINE PSYCHIATRISTS ETC Transferred with my husbands job from Kansas to Texas and then had to deal with some family issues that kept me from looking for work til 8 15 13 so had been actively looking for only 2 months Company Name January 2009 to October 2012 Executive Dental Oral Healthcare Representative City State Effectively promoted a full line of dental healthcare products including Sensodyne paste Sensodyne Isoactive for Dentin Hypersensitivity ProNamel for Acid Erosion Protection Adults Children Aquafresh Enamelock Aquafresh Isoactive and Biotene for Xerostomia Successfully sold to physicians hygienists and other practitioners while consistently increasing regional market share boosting revenues and meeting organizational goals Trained at the dental and hygiene schools Championed and established the first Sales Council Leadership Team for Oral Healthcare division Ranked 2 in the country for facilitating the most Telecons for practitioners within the first year out of 150 reps Selected to train and mentor new sales and business development associates in the department Presented with the Empowerment Spirit Award in 2010 for new ideas to generate revenue as well as the Silver Spirit Award for my hard work in 2011 Met or exceeded 100 of daily quota for physician calls and increased market share by15 Company Name January 2003 to January 2009 Executive Therapeutic Specialty Pharmaceutical Sales Representative City State Interacted extensively with physicians and healthcare professionals to promote diabetes cardiovascular high cholesterol and respiratory pharmaceuticals Avandia Avandamet Avandaryl Coreg CR Lovaza and Ventolin HFA Constantly met specified sales quotas and increased market share from 7 to 14 6 within the first 6 months Ranked 2 in the region for overall sales and within the Top 10 out of 500 for cardiovascular products Recognized as Diamond Tier Winner in 2004 in region and Ruby Tier Winner in region 2005 and 2006 Bronze spirit award 100 goal achievement in 2004 Presented with the Geo Team Award in region and Top 10 Sales Rep award for the region in 2007 Company Name January 2001 to January 2002 Radiology Product Specialist City State Performed an array of managerial and administrative duties in support of daily departmental operations Asked to initiate the first ever employee retention and client satisfaction program at Cerner Communicated effectively with various clientele helped resolve an array of issues and increased customer satisfaction by 70 Met or exceeded 100 of daily and monthly quotas set by management Ranked 5 in the company out of 300 within the first 6 months of employment Education AVILA UNIVERSITY St Joseph Healthcare Center 2001 Bachelor of Science BS Radiologic Technology Biology City State United States GPA GPA 3 5 Radiologic Technology Biology GPA 3 5 Interests AART License 2001 Member American Registered Radiologic Technologists Charitable Volunteer Coordinator Radiologic Science Club Skills Biotechnology and Pharmaceutical Sales Administrative Award Winner sales professional Additional Information CERTIFICATIONS AFFILIATIONS AART License 2001 Member American Registered Radiologic Technologists Charitable Volunteer Coordinator Radiologic Science Club
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Generate a Resume for a Healthcare Job
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ADVISOR Summary Customer Service Representative who maintains a high level of professionalism patience and efficiency to minimize customer dissatisfaction and increase customer loyalty Skills High customer service standards Call center management experience Proficient in customer account software Strong problem solving ability Conflict resolution proficiency Customer Relationship Management software CRM Accomplishments Promoted to Call Center Manager in 2002 Experience Advisor 02 2007 to 08 2016 Company Name City State Supervise a team of over 10 employees Make adjustments on customer accounts as needed Assist itune customers by adding or deleting services and products As an adviser I am the customer s first point of contact representing Apple Support many popular products like iPhones iPads MacBooks and desktop Macs Healthcare Representative 08 2005 to 02 2007 Company Name City State Looked up members charts to give lab results apon request Assisted Members with appointments referrals and tranferring to a nurse Maintained 100 compliance with all hospital and government regulations HIPPA Confirmed and updated personal information every call to make sure Kaiser member accounts where up to date Billing Specialist Supervisor 04 2001 to 08 2005 Company Name City State Supervised 10 15 call center employees Provided employee training as needed to my teamAssisted Comcast customers with billing inquiries and disputesImplemented employee incentives to keep up employee morale Education and Training Bachelor of Arts Business Management 2017 University of Phoenix Business Management Rancho Cordova Ca USA Skills Professional friendly compassionate active listener who processes the ability to Multi task
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Generate a Resume for a Healthcare Job
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VICE PRESIDENT BUSINESS BANKING SALES MANAGER AND HEALTHCARE SPECIALTY BANKER Executive Summary Top Notch Financial Professional with diverse banking and financial services background which includes Retail Bank Leadership Healthcare Specialty Banking Corporate Banking Real Estate Title Insurance Real Estate Lending and New Construction Private Banking and Credit Management Leasing 25 years Experience Core Qualifications Leads Teams Naturally Strong Communicator Written and Oral Technical Orientation Strong Accounting and Credit Underwriting Skills Builds teams with Humility Solid Collaborator to drive execution of strategy Well organized Thought Leadership Drives Engagement Develops New Business Education 2017 MBA Franciscan University City State Business and Virtuos Leadership Dean s List 3 9 GPA Candidate Late 2017 June 1984 B A Finance Accounting Economics Michigan State University Eli Broad College of Business Finance Accounting Economics Dean s List December 2001 Licensed Real Estate Title Insurance Representative State of Michigan 1985 RMA Omega Formal Credit Training 2010 Medical Group Management Association 100 hours of Healthcare Administration Practice Management Coursework in preparation for Certified Medical Practice Executive certificate Professional Experience 12 2008 to Current Vice President Business Banking Sales Manager and Healthcare Specialty Banker Company Name City State Current Role Sales Manager for Business Banking Treasury team in Detroit Michigan Retail Banking Territory of Pittsburgh PA based Fortune 500 Regional Bank Leadership role to guide mixed team of bankers and treasury officers toward attainment of annual sales goals within SE territory of Michigan Drives strategy and change management Performance oversight includes driving business development adherence to Policy Procedures Risk Management Regulatory Compliance Training Sales Observation Coaching Process Execution Credit Training and Career Development Requires ongoing partner cross channel collaboration Also responsible for advancing external center of influence relationships by providing executive level brand representation in territory Outcome Above goal team attainment in all major categories 2013 2014 2015 1 Sales Manager in Detroit first full year in role 2012 05 2004 to 12 2008 Vice President Business Development Officer and Residential Mortgage Manager Company Name City State Drove several business development areas of bank including real estate commercial lending including real estate development deposit services advertising and fee income products Co developed annual strategic and marketing plans as part of management team Asset Liability Committee ALCO Member Also responsible to originate administer commercial loan assets Simultaneously managed team of three residential lenders Adhered to compliance mortgage backed securitization and brokerage requirements for sale of residential transactions Broad market of doctors attorneys realtors land developers builders select mortgage brokers and BOB commercial clients Outcome Trusted and highly valued member of Management Team during tenure working close with Board of Directors Represented Bank as Board Member to Michigan Bankers Association Real Estate Title Joint Venture 2x Chair of Annual Bank Charity Event for Gleaner s Food Bank 03 2001 to 04 2004 Real Estate Title Insurance Senior Account Executive Company Name City State Licensed with State of Michigan Agency sold to First American Title Commissioned Senior sales role calling on new and existing real estate residential and commercial relationships in Livingston County market New title policy premium generation client support problem resolution closing agent and real estate escrow matters Target market included realtors builders land developers and commercial bankers Sales Leader became long time professional mentor Outcome Achieved Million Dollar Sales Status and Dare to Soar Award from management Selected to head up newly formed Commission Advance division of company prior to acquisition by First American Title Highly valued member of sales team Skills Technically proficient with Microsoft Word Excel CRM sales management system Credit Analysis Automated Underwriting Learns new systems quickly Affiliations Past and Present Washtenaw Economic Club Brighton Howell Michigan Chambers of Commerce St Joseph Hospital Prior Golf Committee Chair Ball Committee Gleaner s Food Bank Livingston County Spokesperson Event Chair St Patrick Church Financial Chair Mother s Club President Instructor Livingston Association of Realtors Women s Council Education Committe
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Generate a Resume for a Healthcare Job
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ADMINISTRATIVE ASSISTANT Summary Performance focused leader eager to offer dynamic customer service administrative assistance business support data recordkeeping and client relations talents toward maximizing your success within a growth oriented role ADMINISTRATIVE OPERATIONS ACCOUNT MANAGEMENT DATA RECORDKEEPING BILLING INVOICES CUSTOMER SERVICE APPOINTMENT SCHEDULING SUPPLIES ORDERING INVENTORY CONTROL WORK PRIORITIZATION BUSINESS BOOKKEEPING REGULATORY COMPLIANCE MULTI LINE TELEPHONE MANAGEMENT PROCESS IMPROVEMENT STRATEGIC ANALYSIS PLANS Integral team player who plans prioritizes and completes tasks within fast paced environments Excellent communicator who seamlessly interfaces among executives business peers and customers Solutions focused professional who offers a quick learning nature to succeed in diverse business areas Ambitious self starter who expertly handles confidential responsibilities while maintaining quality service I am seeking a Customer Care Professional role and am submitting my resume for your review I am excited to build a rewarding career with your company and am confident that my professional skills can help to achieve your objectives I can offer cross functional experience in Customer Service Administrative Operations Account Management Data Recordkeeping Business Bookkeeping Billing Invoices Supplies Ordering and Inventory Control and am well versed with Customer Service Workflow Prioritization Strategic Analysis Planning Process Improvement and Regulatory Compliance among other areas To complement my background please note that I attained a Medical Assistant Certificate from Ross Medical Education Center and am certified in CPR BLS by the American Red Cross Most recently as an Customer Care Administrative Assistant with Rollizo s Information Technology Services RITS I expertly performed all forward thinking business tasks including scheduling client meetings cost effectively managing office and supply inventories handling billing and data management and providing operational support As this is just a sampling of my job history please refer to my enclosed resume for additional experience You will find me strict and self disciplined enough to follow precisely all company policies and to be a solutions driven professional who can demonstrate a track record of organizing complex business initiatives defining key priorities and meeting targeted goals In addition I can plan coordinate and complete high level projects within fast paced deadline oriented environments while streamlining processes to increase overall productivity efficiency and quality of end results For the sum of these aforementioned reasons I believe I will prove to be an incredible asset to your company Personal Information I look forward to hearing from you and thank you in advance for your careful consideration Sincerely Tina L Gayden Skills administrative support bookkeeping counseling CPR clientele client clients customer service data entry data management Email image Internet Applications managing meetings mentoring Microsoft Office office quality scheduling Additional Information I look forward to hearing from you and thank you in advance for your careful consideration Sincerely Tina L Gayden Experience Administrative Assistant January 2012 to January 2013 Company Name City State Utilized broad scope of industry knowledge and dynamic customer service and administrative support acumen toward performing forward thinking business tasks including scheduling client meetings cost effectively managing office and supply inventories handling tense client related issues and data management and providing operational support Advocate Medical Assistant January 2010 to January 2011 Company Name City State Strategically steered confidential patient pregnancy testing services including objectively counseling and mentoring clients per individual needs as well as accurately maintaining all client records and medical files Optimized operations efficiency by performing key data entry bookkeeping and appointment scheduling Home Healthcare Aide January 2007 to January 2012 Company Name City State Cultivated a high quality business image with superior services by exceeding home healthcare standards including completing errands and transporting clients to appointments as well as performing housekeeping Home Healthcare Aide January 2007 to January 2008 Company Name City State Played a vital role in performing routine housekeeping duties e g washing dishes clothes making beds for diverse clientele including participating in frequent grocery shopping excursions per individual client needs Education Medical Assistant Certificate ROSS MEDICAL EDUCATION CENTER CPR BLS Certification American Red Cross Microsoft Office Email Internet Applications
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Generate a Resume for a Healthcare Job
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CORPORATE REGIONAL RECRUITER Summary Highly driven Recruiter who maintains a positive attitude under pressure and welcomes the challenge and responsibility of producing results quickly for clients Highlights Recruiting and selection techniques Proficient communicator Fluent in Spanish Practiced in HRIS technologies iCIMS Applicant Tracking software Talent assessments Hiring recommendations Experience Corporate Regional Recruiter 06 2015 to Current Company Name City State Responsible for screening interviewing and referring the most qualified applicants to hiring managers Works with Talent Acquisition Specialist to effectively market open positions positively as opportunities while providing applicants with a realistic job preview presents Bethesda as a premier provider of services Establishes cultivates and maintains ongoing relationships with management in order to understand recruitment needs and identify skills needed for vacancies Attends departmental staff and other meetings as requested to acquire substantial knowledge about department s business objectives goals operations and work culture Conducts daily calls with potential candidates to build pipeline of applicants to meet common and unique staffing needs updates candidates on the hiring process and ensures a smooth transition post hire Partners with Regional HR Director Talent Acquisition Specialist and regional management to develop and implement the regional recruitment plan Manages established selection process to include initial interviewing to screen for basic qualifications Collects data and statistics for use in designing recruitment plans and measuring the effectiveness of various recruitment efforts Healthcare Recruiter 02 2014 to 06 2015 Company Name City State Develop a measurable strategic plan for recruitment that reflects the market analysis seasonal trends volume of business and sales activity within a given market Actively sources candidates using multiple sources strategies and methods Performs strategic recruitment and marketing activities including resume mining job fairs and professional networking events Performs prescreening and interviewing for field employees Enters all new applicant information in the computer system Conducts new hire process Reviews and verifies all new hire documentation and credentials verifies references completes criminal background check and drug test processes Makes hiring decisions for field employees Fill open orders Audit facility compliance to ensure candidates can attend facility orientations Post job descriptions to appropriate posting sites Attend Weekly staffing meetings Complete weekly reports for staffing Adhere to policies and procedures Meets or exceeds Recruiter benchmarks Performs other duties as assigned National Physician Recruiter 02 2012 to 11 2014 Company Name City State Made cold calls to develop relationships with potential providers Contacted current providers to grow existing relationships and pursued referrals Engaged with current and potential providers with the objective being to assess their current situation and facilitate a match between them and one of our clients Ensured that potential candidates met quality metrics by asking qualifying questions and following up on any discrepancies Presented qualified providers to account executives and business development representatives Negotiated rates and expenses as required Sourced providers via resume databases and network sites Wrote provider agreements and exhibits as necessary Followed up with any accepted providers while on client engagements to ensure satisfaction Promptly escalated any and all candidate issues to the account executive or business development representative Actively managed an ever expanding portfolio of providers Ensured all data is inputted into the company sales force account as it occurs Prepared to consult with account executives business development representatives and management regarding all provider activities National Healthcare Recruiter 08 2011 to 02 2012 Company Name City State Sourced healthcare professionals for travel and contract assignments Qualified candidates based on client requirements Maintaining pipelines to passive candidates Make 60 100 daily outbound calls and emails to potential candidates Customer relationship development and management Demonstrated problem solving and closing abilities Personnel management and schedule organization for external employees Managed correspondence between healthcare professionals and Agency Completed profile and credentialing for candidate submittals in the absence of Recruitment Coordinator Recruiter 07 2009 to 08 2011 Company Name City State Developed and executed recruiting plans Networked through industry contacts association memberships trade groups and employees Coordinated and implemented college recruiting initiatives Work with hiring managers on recruiting planning meetings Created job descriptions Participated in the creation of a recruiting and interviewing plan for each open position Efficiently and effectively fill open positions Conducted regular follow up with managers to determine the effectiveness of recruiting plans and implementation Developed a pool of qualified candidates in advance of need Built networks to find qualified passive candidates Posted openings in newspaper advertisements with professional organizations and in other position appropriate venues Utilized the Internet for recruitment Located and documented where to find ideal candidates Aided public relations in establishing a recognizable employer of choice reputation for the company both internally and externally Communicated with managers and employees regularly to establish rapport gauge morale and source new candidate leads Created contacts within industry Attended local professional meetings and membership development meetings Maintained regular contact with possible future candidates Maintain all pertinent applicant and interview data in the Human Resources Information System HRIS Assisted in performing reference and background checks for potential employees Assisted in writing and forwarding rejection letters Assisted in interviewing and selecting employee s onsite Assisted in preparing and sending offer packages Assisted in preparing and sending new employee orientation packages Admissions Recruiter 12 2005 to 07 2009 Company Name City State Recruited trained coached and managed members of the admissions team Managed lead flow and distribution Established monitored and met goals for program enrollments Worked collaboratively with all college staff and faculty Contributed to the process and implementation of strategic planning Kept abreast of trends that impacted recruitment efforts Organized and conducted open house events for prospective students Interviewed prospective students via telephone and personal interviews processed student enrollments and maintained database system to track prospective students and enrollments Created and managed marketing materials to recruit new students and retain current students Education B A Sociology 08 1998 Portland State University City State Sociology Languages Bilingual in Spanish Skills premier advertisements Agency basic business development Closing Corporate Communications client clients databases database designing documentation hiring HRIS Human Resources HR letters Director market analysis Marketing Strategies marketing Market marketing materials Media Relations meetings Works network networking networks newspaper Personnel management policies Presentation Skills problem solving processes public relations quality rapport Recruitment recruiting Recruiter Selling Sales Sales Planning Spanish staffing statistics strategic strategic planning telephone Territory Management unique
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Generate a Resume for a Healthcare Job
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HOSPITAL PHYSICIAN BILLING SPECIALIST Professional Summary HIGHLY ORGANIZED PROFESSIONAL WHO EXCELS AT ASSISTING HEALTHCARE PROVIDERS WITH BILLING MANAGEMENT CODING SUPPORT WELL ROUNDED TEAM PLAYER WITH A STRONG TRACK RECORD OF WORKING IN COLLABORATIVE ENVIRONMENTS AND DRIVING BOTTOM LINE GROWTH THROUGH REDUCING OUTSTANDING RECEIVABLES EXCELLENT COMMUNICATOR AND FREELANCE HEALTHCARE MARKETING CONSULTANT WHO EXCELS AT ESTABLISHING A RAPPORT WITH CLIENTS FROM DIVERSE BACKGROUNDS PROBLEM SOLVER WHO EXERCISES CRITICAL THINKING AND PERFORMS WORK AHEAD OF SCHEDULE SEEKS TO TRANSITION INTO A MANAGEMENT ROLE WITH A PHYSICIAN S OFFICE THAT WILL UTILIZE THE TALENTS SKILLS OF AN EXPERIENCED MEDICAL BILLING SPECIALIST AND ASPIRING OFFICE MANAGER Licenses Skill Highlights Collections Receivables Patient Advocacy ICD 9 ICD 10 Standards Medical Billing Coding Administrative Support Electronic Medical Records Insurance Verification Marketing Design HIPPA Compliance FACS Athena Centricity Medical Manager MediTech MediSoft TruCode NueMD Microsoft Office Suite Word Excel Access Outlook PowerPoint QuickBooks Knowledge of HMOs Medicare and Medi Cal Medical Manager Software Managed care contract knowledge Electronic Medical Record EMR software ICD 9 coding Trained in ASC Coding CPT and HCPCS coding Internal medicine billing HHM and Medisoft billing systems HIPAA compliance Medical billing software Strong planning skills Technical expertise Patient focused care Strong work ethic Team player with positive attitude Deadline driven Good written communication Exercises good judgment Professional Experience Hospital Physician Billing Specialist December 2013 to Current Company Name City State Responsible for managing and resolving insurance denials for medical Workers Compensation and Personal Injury claims Works with a team of Billing Specialists to interact with major insurance carriers as well as government payers including Medicare Accountable for ensuring all new insurance claims are filed in a timely manner to prevent future reimbursement issues Key Achievements Bottom Line Growth Reduced receivables for a major North Carolina medical center from 4M to 520K in an 8 month period by reversing denials for patients via the insurance firms appeal process and by providing documentation confirming procedures were necessary Created and implemented new processes to facilitate the timely filing of new insurance claims Healthcare Marketing Consultant Freelancer January 2009 to Current Company Name City State Provides ongoing marketing support to Scripps Memorial Hospital and Scripps Mercy Hospital in San Diego Assists with projects including graphic design marketing materials industry trade shows and implementing marketing to promote fundraising events Physician Billing Specialist March 2012 to January 2013 Company Name City State Served in a frontline role and was tasked with managing 40 accounts on a daily basis as well as assisting with medical billing and collections software Provided daily updates to physicians office managers on the Athena billing software packages via teleconference Key Achievements Bottom Line Growth Slashed accounts receivables for 40 Florida based member physician offices from 6M to 2M in a 10 month period Consulted with senior management to expand Unified Physician Management s membership operations into the Northeast region adding 52 new practices in a 7 month period and increasing reimbursement rates via group membership Hospital and Physician Billing Specialist June 2009 to May 2010 Company Name City State Joined as an Insurance Verifier and was quickly promoted to a Billing Specialist Responsible for auditing patient accounts for production of clean claims which resulted in 15 fewer rejected claims and reimbursement received from the carriers within an average of 45 days or less Education and Training Bachelor of Science Business Management Canisius College City State US Bachelor of Science in Business Management with a Marketing Minor Canisius College Buffalo NY Associate of Science Medical Billing and Coding San Diego City College City State US Associate of Science in Medical Billing and Coding San Diego City College San Diego CA Accomplishments Skills Marketing Fundraising Graphic Design Healthcare Billing Claims Receivables Accountable For Auto Insurance Compensation Documentation Filing Insurance Claims Medicare Workers Compensation Medical Billing Medical Invoicing Accounts For Auditing Accounts Receivables Basis Collections Credit Operations Access Administrative Support Excel Hippa Icd Icd 9 Medical Billing Coding Medical Records Medisoft Meditech Microsoft Office Ms Office Outlook Powerpoint Quickbooks Word Associate Business Management Coding
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Generate a Resume for a Healthcare Job
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CASHIER Summary 3 years in fast paced customer service and call center environments Personable and professional under pressure Motivated customer service specialist with over 3 years retail experience in a fast paced team based environment Excellent communicator with a demanding call center environment as a Customer Service Representative Friendly Sales Associate adept at working in diverse retail and customer service environments Hardworking with background in quickly taking orders managing the drive thru window and preparing food POS systems knowledge Fast food professional focused on greeting all customers in a friendly welcoming manner Seeking added responsibilities to help restaurant operations run smoothly Food service worker with exceptional interpersonal skills Reliable punctual and works well under pressure Crew Member offering a positive attitude and flexible schedule Works well independently or with others as a team Highlights Excellent communication skills and rapid and precise customer service skills Self motivated Quick learner Strong verbal communication Organized multi tasker Team leadership Friendly and helpful Proficient in cash management Valid OH driver s license Local state health laws knowledge Late night shift availability Credit card processing Carbonated beverage dispenser cleaning and Multi line phone talent maintenance Healthy meal preparation Fast and efficient service worker Patient focused care CPR certification Accomplishments Employee of the Month at Taco Bell Experience Cashier Dec 2014 to Dec 2014 Company Name City State Maintained up to date knowledge of store policies regarding payments returns and exchanges Worked as a team member performing cashier duties product assistance and cleaning Expressed appreciation and invited customers to return to the store Managed quality communication customer support and product representation for each client Assisted customers with store and product complaints Guaranteed positive customer experiences and resolved all customer complaints Processed and issued money orders for customers Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service Organized the store by returning all merchandise to its proper place Certified Home Healthcare Aide Feb 2014 to Sep 2014 Company Name City State Provided patient education Treated patients with strokes Provided behavioral emotional support and supervision for those with dementia and Alzheimer s Assisted patients with daily functions Delivered in home care to disabled children and adults Ensured safety and well being of patients Transported patients to and from different departments Assisted patients with bathing dressing hygiene and grooming Completed all daily living tasks to enhance the quality of life of elderly patients Engaged patients with games crafts cooking music reading and other activities Deli Bakery Clerk Mar 2013 to Jan 2014 Company Name City State Properly labeled and stored all raw food ingredients including produce meat fish poultry dairy and dry goods in the appropriate storage room walk in refrigerator freezer or cooler Changed and sanitized all cutting boards benches and surfaces when beginning a new task to avoid cross contamination Positively engaged with customers offering menu information providing suggestions and showing genuine appreciation for their business Decorated and merchandised quality bakery goods Ordered and received bakery products and supplies Properly wrapped boxed and weighed bakery department products Practiced safe food handling procedures at all times Assisted customers in placing special orders for large scale events such as weddings and birthday parties Greeted customers entering the store to ascertain what each customer wanted or needed Described product to customers and accurately explained details and care of merchandise Politely assisted customers in person and via telephone Answered product questions with up to date knowledge of sales and store promotions Bagged boxed or gift wrapped sold merchandise per customer s request Assisted customers with food selection inquiries and order customization requests Crew Trainer Sep 2012 to Mar 2013 Company Name City State Greeted customers entering the store to ascertain what each customer wanted or needed Described product to customers and accurately explained details and care of merchandise Earned management trust by serving as key holder responsibly opening and closing store Politely assisted customers in person and via telephone Bagged boxed or gift wrapped sold merchandise per customer s request Ensured superior customer experience by addressing customer concerns demonstrating empathy and resolving problems on the spot Maintained cleanliness and presentation of stock room and production floor Consistently provided friendly guest service and heartfelt hospitality Demonstrated integrity and honesty while interacting with guests team members and managers Operated the drive through window and sales register quickly and efficiently Greeted customers and provided excellent customer service Pleasantly and courteously interacted with customers Maintained high standards of customer service during high volume fast paced operations Prepared fountain drinks and ice cream items Prepared all food orders within a 2 3 minute time frame Assembled food orders while maintaining appropriate portion control Verified that prepared food met all standards for quality and quantity Crew Member Mar 2012 to Aug 2012 Company Name City State Consistently provided friendly guest service and heartfelt hospitality Promptly and empathetically handled guest concerns and complaints Demonstrated integrity and honesty while interacting with guests team members and managers Operated the drive through window and sales register quickly and efficiently Greeted customers and provided excellent customer service Pleasantly and courteously interacted with customers Maintained high standards of customer service during high volume fast paced operations Prepared fountain drinks and ice cream items Handled currency and credit transactions quickly and accurately Followed food safety procedures according to company policies and health and sanitation regulations Strictly followed all cash security inventory and labor policies and procedures Maintained clean and safe environment including in the kitchen bathrooms building exterior parking lot dumpster and sidewalk Reported to all shifts wearing a neat clean and unwrinkled uniform Reported to each shift on time and ready to work Performed all position responsibilities accurately and in a timely manner Education High School Diploma 2012 Trimble High School City State Athens Associate of Science Health and Wellness Washington State Community College City State Washington Skills Excellent Customer Service Certified in CPR and First Aide Fast learning and working skills
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Generate a Resume for a Healthcare Job
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IMPACT Highlights Level headed under pressure 65 wpm Microsoft Office efficient Kind Experience Impact October 2014 to February 2015 Company Name City State Maintained up to date knowledge of store policies regarding payments returns and exchanges Prevented store losses using awareness attention to detail and integrity Worked as a team member performing cashier duties product assistance and cleaning Expressed appreciation and invited customers to return to the store Assisted customers with store and product complaints Guaranteed positive customer experiences and resolved customer complaints Recommended selected and helped locate merchandise based on customer needs and desires Informed customers about sales and promotions in a friendly and engaging manner Stocked and rotated inventory regularly Organized the store by returning all merchandise to its proper place Replenished merchandise shelves with items from the stockroom to ensure product availability for customers Listened to customer needs and preferences to provide accurate advice Maintained visually appealing and effective displays for the entire store while also keeping the showroom clean and maintained neat and orderly product displays Retrieved alternate items and sizes on request Built customer confidence by actively listening to their concerns and giving appropriate feedback Delivered excellent customer service by greeting and immediately assisting each customer Healthcare Specialist Combat Medic March 2013 to December 2015 Company Name City State Provided life support services during medical emergencies on scene and en route to the hospital Maintained a state of readiness and alertness for all assignments Collected pertinent information from the patient family and friends medical records and prescriptions Rapidly assessed whether life threatening criteria was present and took immediate action Initiated plans of care based on patient assessments Completed all mandatory education and training classes Interacted with patients families hospital staff and the general public Evaluated patient care procedural changes for effectiveness Actively maintained up to date knowledge of applicable state and Federal laws and regulations Effective decision maker in high pressure environments Frequently commended for maintaining the safety respect and dignity of residents Provided treatment within scope of practice as defined by state law Coordinated with doctors and registered nurses to develop care plans for patients Recorded patients medical history vital statistics and test results in medical records Patrolled areas and allowed restricted area access for authorized personnel Ensured proper care for victims of domestic violence who presented to urgent care clinic Educated patients about their treatments Instructed patients and family members on proper discharge care Tested patients blood glucose levels Evaluated terrain and recorded topographical information Crew Member February 2015 to April 2015 Company Name City State Greeted all customers recorded correct orders and performed cashiering duties including organizing register supplies Effectively handled customer complaints and special requests assessed customer needs and responded to questions and worked with customer to resolve issues Provided prompt efficient friendly and quality service at all times Accurately balanced cash register at all times Cleaned restrooms including scrubbing sinks toilets counter tops and mirrors Uncased new merchandise Maintained a positive working relationship with fellow staff and management Cleaned and straightened work area Gathered and emptied trash and replaced liners Greeted all customers recorded correct orders and performed cashiering duties Bagged merchandise by following standard procedures Hostess January 2016 Company Name City State Assisted co workers in serving customers Cleaned bars work areas and tables Cleaned up spilled food drink and broken dishes and removed empty bottles and trash Gave suggestions on menu items and info on menu items in regards to customer s individual taste and any allergy concerns and thanked customers Informed patrons of establishment specialties and features Greeted guests and sat them at tables or in waiting areas Inspected dining and serving areas to ensure cleanliness and proper setup Located items requested by customers Communicated with customers regarding orders comments and complaints Observed diners to anticipate any additional needs and respond to requests Provided guests with menus Removed trays and stacked dishes for return to kitchen Responded to resident or guest complaints regarding food or service Answered questions about menu selections and made recommendations when requested Skillfully anticipated and addressed guests service needs Regularly inquired about member or guest satisfaction anticipated additional needs and fulfilled further requests Continually kept carpets and floor clear of debris Maintained a professional tone at all times including during peak rush hours Received frequent customer compliments for going above and beyond normal duties Facilitated prompt and accurate seating and service of all guests Recorded guest comments or complaints referring customers to managers as necessary Education High School Diploma May 2013 Jonesboro High School City State AFJROTC Drill Team Commander and Logistics Personnel Orchestra Administrative Office Aide Chess Club Certifications CPR Certified Always willing to learn something new Skills Administrative ambulance Basic CPR Certified first aid inventory life support Logistics Microsoft Office Office Personnel Fast learner sales statistics tables 65 wpm
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Generate a Resume for a Healthcare Job
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STAFFING COORDINATOR Professional Summary An energetic staffing professional seeking challenging experiences in Talent Acquisition and Talent Management Solid communication interpersonal and organizational skills Experience in working with upper management and executives to coordinate meetings travel arrangements and onboarding of new employees Skill Highlights Event Coordination Microsoft Word Excel Power Point Outlook SharePoint BrassRing and Taleo Candidate tracking systems Training and experience in Infovision II Retail Link and Spectra databases used to analyze sales numbers and performance and create progressive goals for upcoming months Professional Experience 07 2015 to Current Staffing Coordinator Company Name City State Partner with US Staffing Representatives by scheduling interviews for candidates located in the US and abroad Coordinated travel arrangements for domestic candidates while maintaining HR data through Taleo BaxTalent Systems Responsible for processing reports on a weekly basis within Taleo Also responsible for Source of Hire and Candidate Slate reporting Formed relationships with hiring managers administrative assistants and staffing agencies to ensure a smooth and consistent scheduling outcome Developed relationships with mid to upper level managers and executives Aid hiring managers within the Research and Development Regulatory Sales Quality IT Manufacturing Marketing Legal HR and Finance areas Point of contact for all Candidate Travel Questions Processed invoices and special payment requests for traveling candidates and tracked the progress to completion Assisted with Onboarding of New Hires Helped maintain data processed Background checks and I9s Processed Employee Referral and Hiring Bonus exceptions for Pay Roll Facilitated New Hire Orientation with Talent Management and Business HR colleagues Ensured New Hires to Baxalta now Shire had a pleasant smooth and informational orientation experience Aided with the onboarding of new employees to the staffing coordinator team by providing training on all of our processes Proactive in pursuing Networking and Business Acumen activities to further my knowledge and experience at Baxalta now Shire and the healthcare industry Leader of a Workstream dedicated to creating a SharePoint for all information regarding Interview Coordination across multiple sites around North America 04 2013 to 06 2015 Staffing Coordinator Company Name City State Partner with US Medical Products and BioScience Staffing Representatives by scheduling interviews for candidates located in the US and abroad Coordinated travel arrangements for domestic candidates while maintaining HR data through BrassRing and Taleo BaxTalent Systems Formed relationships with hiring managers administrative assistants and staffing agencies to ensure a smooth and consistent scheduling outcome Developed relationships with mid to upper level managers and executives Aid hiring managers within the Research and Development Regulatory Sales Quality IT Manufacturing Marketing Legal HR and Finance areas within the Medical Products and BioScience Businesses of Baxter Healthcare Developed a process used to process last minute travel requests from Staffing Representatives Processed invoices and special payment requests for traveling candidates and tracked the progress to completion Assisted with maintaining new hire paper work data entry and audits of their files to make sure all information has been provided for compliance purposes Facilitated New Hire Orientation with Staffing and Business HR colleagues Ensured New Hires to Baxter had a pleasant smooth and informational orientation experience Aided with the onboarding of new employees to the staffing coordinator team by providing training on all of our processes Work with Excel to create reports for Staffing Representatives and Business HR in Medical Products and BioScience organizations to track Open Job Requisitions in BrassRing and Taleo BaxTalent systems Proactive in pursuing Networking and Business Acumen activities to further my knowledge and experience at Baxter and the healthcare industry 06 2012 to 03 2013 Staffing Coordinator Contractor on Assignment at Baxter Healthcare Company Name City State Partner with US Medical Products and BioScience recruiters by scheduling interviews for candidates located in the US and abroad and travel arrangements for domestic candidates while maintaining HR data through BrassRing Formed relationships with hiring managers and administrative assistants to ensure a smooth and consistent scheduling outcome Developed relationships with mid to upper level managers and executives Aid hiring managers within the Research and Development Regulatory Sales Quality and Marketing areas within the Medical Products and BioScience Businesses of Baxter Processed invoices and special payment requests for traveling candidates and tracked the progress to completion Assisted with maintaining new hire paper work data entry and audits of their files to make sure all information has been provided for compliance purposes Work with Excel to create reports for Directors of HR in BioScience to aid in understanding the number of open positions the recruiters were working to fill 08 2007 to 04 2012 Department Supervisor Company Name City State Supervisor of the Women s Accessories department Responsible for the merchandising and sales of the department Also responsible for overseeing the on boarding training and performance of the new and current associates that work in the department Other department experiences were Home Department supervisor which included overseeing the commissioned sales Window Department Shoes Department Children s Department and Women s Department Key carrying supervisor that was also tasked with securing the store at night and opening the store in the morning and managing the associates to open and close the store at the same time Handled many customer service issues that were resolved to the satisfaction of the customers involved Successfully completed the Manager in Training program for Sales Managers and above Education and Training May 2007 Bachelor of Arts International Business John Brown University City State International Business Community Service Junior Achievement Company Program November 2013 May 2014 Volunteered to help mentor students at Round Lake High School in the Company program for Junior Achievement We were the first group of Baxter Employees to work with this program through JA Helped to answer questions as students created a business that they launched to sell products to their school and their community Led several classes where we had to go over specific information for creating their business plan and operating their business per the guidelines that were set forth by Junior Achievement Interests Kayaking Swimming Singing in Choirs at Church and in the Community Languages Intermediate in Spanish Beginner in Japanese and French Skills Administrative Customer Service Data Entry Event Coordination Merchandising Networking Reporting Scheduling Travel Arrangements Additional Information Founding Executive Board member of Baxalta s Business Resource Group Early Career Professionals Leader of the Recruitment and Retention Workstream Analyzed Data surrounding Demographics of Milennial Population at Baxalta Lead the Leadership Spotlight series where we coordinated one hour slots with senior leaders to give our group members a chance to interact on a more intimate level with senior leadership
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Generate a Resume for a Healthcare Job
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DIRECTOR NEW PRODUCT RESEARCH AND R D LIAISON GLOBAL ORAL HEALTHCARE R D CONSUMER HEALTHCARE R D Skill Highlights SKILL SET Growth strategies new opportunity identification and development Scientific strategy best practice scientific excellence implementation Strong technical expertise research and product development Cross functional experience regulatory affairs marketing licensing legal clinical etc Broad background in consumer healthcare OTC s and medical devices Proven record of new product development representing 1B sales Ability to conduct and interpret consumer tests and translate consumer needs to products Strong ideation innovation and claims generation skills Leadership of cross functional highly matrixed global teams Extensive expertise in identification and development of high growth opportunities Supervision of technical experts formulators and administrative staff of all levels Extensive experience in open innovation licensing and outsourcing Comprehensive network of global opinion leaders and track record in leveraging consultants Strong negotiation skills World recognized expert in oral healthcare R D Working relationship with FDA Professional Industry and Research Associations NOTEWORTHY ACCOMPLISHMENTS Led the development of EPT the world s first lateral diffusion stick based pregnancy test Developed the current formula for Listerine the world s leading mouthwash Led R D on numerous solid liquid and semi solid dosage forms on global brands including Rolaids Benadryl Sinutab Lubriderm Trident Dentine Aquafresh and Sensodyne Invented neuronal based biosensors a new class of biosensors Assembled and directed one of the industry s first non destructive analysis labs Identified in licensed and drove commercialization of GSK s largest selling oral care device Developed process for pipeline development for GSK s Venture Group Identified and led R D process for licensing Aquafresh White Strips Created a new global platform as key growth area for GSK Consumer Healthcare Identified and licensed early stage medical device concept 1B opportunity and drove it to clinical prototype within 6 months Led numerous multi national due diligence teams including technical due diligence on Block Drug acquisition Professional Experience Director New Product Research and R D Liaison Global Oral Healthcare R D Consumer Healthcare R D 01 2011 to Current Company Name City State Responsibilities Include Developing and implementing systems to drive scientific excellence world wide Reviewing all major scientific programs globally to ensure scientific excellence Managing cross category strategic programs Leveraging scientific programs to develop and support novel claims Coordinating scientific visualization and communication programs Aligning R D with commercial objectives Developing and implementing metrics for scientific improvement Planning and managing scientific engagement with external experts and organizations Managing global data dissemination plans Supervising strategic publication of scientifically relevant research Developing and managing extensive networks of experts Reviewing and developing talent within R D Responsibilities Include Development of global growth strategies Identification and analyses of large growth platforms beyond current divisional expertise Development of technical and business cases for new opportunities Development and implementation of novel research programs to support new initiatives Rx to OTC switches Establishment of new technical and commercial networks to drive Consumer business Technical evaluations for World Wide Business Development Due diligence for acquisitions Technical support to Marketing Legal and Manufacturing Liaising with FDA CHPA CTFA ADA and other agencies Management of routine and non budgeted funding appropriations Responsibilities Include Identification of novel technologies for global oral healthcare business Identification and evaluation of external resources for GSK Evaluation of external oral healthcare technologies Establishment of external research collaborations Establishment and maintenance of academic relationships of interest to GSK Leadership of Strategic Science Initiative for oral mineralized tissue Technical support to Marketing Legal Manufacturing and Business Development Liaising with FDA CHPA CTFA ADA and other agencies Creating and maintaining network of world class consultants collaborators 2002 2006 Responsibilities Include Supervision of Global New Product Research Group All Oral Healthcare Category R D activities in North America Technical support to Marketing Legal Manufacturing and Business Development Liaising with FDA CHPA CTFA ADA and other agencies Creating and maintaining network of world class consultants collaborators Supervision of senior scientists scientists technicians and administrative staff Identification evaluation and in licensing of external technologies Product development patent and claims generation Project planning tracking and coordination timing manpower budgeting Associate Director Category R D Liaison Oral Healthcare R D Consumer Healthcare R D 01 1996 to 01 2002 Company Name City State Responsibilities include All oral healthcare innovation initiatives in North America Liaising between R D and Marketing Legal Manufacturing and Business Development Liaising with FDA CHPA CTFA ADA and other agencies Creating and maintaining network of world class consultants collaborators Supervision of senior scientists scientists and technicians Evaluation and in licensing of external technologies Product development patent and claims generation Project planning tracking and coordination timing manpower budgeting Scientist Analytical Technology Group Analytical R D CPR D 01 1995 to 01 1996 Company Name City State Responsibilities included All investigational research relating to Oral Care Listerine CoolMint etc Supervision of senior scientists scientists and technicians Generation of novel technology platforms and products Development of novel physico chemical models and methods Evaluation of external technologies Leadership of numerous oral care items Liaison between consultants external laboratories and Warner Lambert Product development patent and claims generation Project planning tracking and coordination timing manpower budgeting Responsibilities included All investigational research pertaining to Oral Care Listerine Cool Mint etc Supervision of scientific professionals Ph D s included Investigational research for major brands e g Zantac Rolaids Benadryl Generation of novel technology platforms and products Team leader of Mouthwash Technology Development Team 12 members Product development patent and claims generation e g FreshBurst Listerine Support to QA specialized investigations Responsibilities included Supervision of Advanced Microscopy Laboratory Development and implementation of non standard methods Development of novel non destructive analytical methods Development of micro analyses qualitative and quantitative Support to Product Development Support to QA Manufacturing Corporate Legal Licensing Parke Davis etc Development and implemenation of digital imaging and data archiving system Responsibilities included Non destructive and microchemical analyses qualitative and quantitative Microscopy and image analysis methods development Wet chemicals methods development Support to Product Development Support to QA Corporate Legal Analytical Licensing Parke Davis etc Research Assistant Hawaii Biosensor Laboratory 01 1989 to 01 1990 Company Name City State Responsibilities included Initial installation and configuration of instrumentation in new labs Neuronal biosensor research Microdiagnostic sensor development Training of new graduate students in biosensor research Teaching Assistant Department of Chemistry and Biochemistry 01 1986 to 01 1989 Company Name City State Responsibilities included Development and study of intact chemoreceptor based biosensors Responsibilities included Laboratory instruction for General Chemistry for majors Laboratory instruction for Instrumental Analysis Quality Control Analyst 01 1981 to 01 1984 Company Name City State Responsibilities included Analysis and release of finished pharmaceutical and consumer products Analysis and release of raw materials Manufacturing Investigations SPECIALIZED TRAINING Coaching Masterclass for Senior Leaders Parsippany NJ Leading with Impact Penn State Executive Leadership Program State College PA Marketing Leadership Training GlaxoSmithKline Pittsburgh Parsippany Advanced Polarized Light Microscopy McCrone Research Institute Chicago IL Colloidal Chemistry University of Massachusetts Amherst MA Scanning Electron Microscopy Leica Cambridge Co Dearfield IL Influencing and Negotiation Skills Matrix LTD New York NY Project Management Catapult Inc Parsippany NJ Information Systems Project Management Wilhelm Assoc Huntington NY Behavioral Interviewing Behavioral Technology Inc Memphis TN Education Ph D Analytical Chemistry 1990 UNIVERSITY OF DELAWARE City State US UNIVERSITY OF DELAWARE DEPARTMENT OF CHEMISTRY AND BIOCHEMISTRY NEWARK DE 19711 Ph D Analytical Chemistry 1990 Advisor Dr G A Rechnitz Unidel Professor of Chemistry and Biotechnology Dissertation Intact Chemoreceptor based Biosensors M S Analytical Chemistry 1987 UNIVERSITY OF DELAWARE City State US UNIVERSITY OF DELAWARE DEPARTMENT OF CHEMISTRY AND BIOCHEMISTRY NEWARK DE 19711 M S Analytical Chemistry 1987 Advisor Dr G A Rechnitz Unidel Professor of Chemistry and Biotechnology Dissertation Development and Study of Biosensors Utilizing Intact Chemoreceptor Structures B A Chemistry FRANKLIN AND MARSHALL COLLEGE City State US FRANKLIN AND MARSHALL COLLEGE LANCASTER PA 17604 B A Chemistry American Chemical Society Certified Certifications Identified in licensed and drove commercialization of GSK s largest selling oral care device CTFA B A Chemistry American Chemical Society Certified Professional Affiliations Institute on Science for Global Policy membership by invitation only Publications Saliva Diagnostics A new Industry in Saliva Diagnostics Wong DT ed der Smith J Dent Res 86 Spec Iss A 2097 2007 Wiley Blackwell Baek JH Hammer Wilson MJ Buch RM Lee K Ahn Y Than S Chen Z Wil Efficacy of Marketed Dentifrices Using an In Situ Caries Model Zero D Proskin HM Buch RM Bosma ML Smith SR Impact of Peroxide on Enamel Hardness Gambogi R J Bosma M L Buch R M Schemehorn B R Verification of Caries Inhibition by a Tartar Control Toothpaste Tanzer J M Pelligrino J Thompson A Buch R M A Novel Pharmacological Probe Links the Amiloride Insensitive NaCl KCl and NH4Cl Chorda Tympani Taste Responses DeSimone J Lyall V Heck G Phan T Alam R Feldman G Buch R M Intact Chemoreceptor Based Biosensors Antennular Receptrodes Biosensor Design and Application P R Mathewson J W Finley Intact Chemoreceptor Based Biosensors Barker T Q Buch R M Rechnitz G A Neuronal Biosensors Buch R M Rechnitz G A Presentations Baek JH Hammer Wilson MJ Buch RM Lee K Ahn Y Than S Chen Z Wilder Smith An Optical Approach to the Salivary Pellicle 85th General Session and Exhibition of the International Association of Dental Research New Orleans LA March 2007 Saunders FG Bosma ML Buch RM Koller CM Zero D Evaluation of Plaque Fluid Fluoride Retention After Dentifrice Application 85th General Session and Exhibition of the International Association of Dental Research New Orleans LA March 2007 Zero D Proskin HM Buch RM Bosma ML Smith SR Efficacy of Marketed Dentifrices Using an In Situ Caries Model 85th General Session and Exhibition of the International Association of Dental Research New Orleans LA March 2007 Wetterer S M Lefever S W Buch R M Accelerated In vitro Stain Formation for High Throughput Screening of Actives American Association of Dental Research Canadian Association of Dental Research 84th General Session Orlando FL March 2006 Wetterer S M Buch R M Schemehorn B L Temperature Dependence of Chemical and Mechanical Activity of Traditional Dentifrices International Association of Dental Research American Association of Dental Research Canadian Association of Dental Research 83rd General Session Baltimore MD March 2005 Gamboji R J Bosma M L Buch R M Schemehorn B L Impact of Peroxide Treatments on Enamel Hardness International Association of Dental Research American Association of Dental Research Canadian Association of Dental Research 82nd General Session Honolulu HI March 2004 Tanzer J M Thompson A Gambogi R J Buch R M In vitro Model for the Evaluation of Anticalculus Agent Efficacy presented at the 32nd Annual Meeting and Exhibition of the American Association for Dental Research and the 27th Annual Meeting of the Canadian Association for Dental Research San Antonio Texas March 2003 Couzis A Buch R M Fares H M Insights into the Stain Prevention Properties of Aquafresh Whitening Dentifrice presented at the International Association for Dental Research 80th General Session San Diego CA March 2002 Schemehorn B Wood G Buch R M Fares H In vitro Fluoride Uptake Study of an Anti hypersensitivity Toothpaste presented at the International Association for Dental Research 79th General Session Chiba Japan June 2001 Tanzer J M Pellegrino J Buch R M Fares H M Inhibition of Caries in Rats by a Tartar Control Toothpaste presented at the 30th Annual Meeting of the American Association for Dental Research and the 25th Annual Meeting of the Canadian Association for Dental Research Chicago Illinois March 2001 Barker T Q Buch R M Rechnitz G A Intact Chemoreceptor Based Biosensors presented at the ACS 199th National Meeting Boston MA April 1990 Buch R M Rechnitz G A The Receptrode A Novel Chemoreceptor Based Biosensor Utilizing Intact Chemosensing Structures presented at the Pittsburgh Conference Atlanta GA March 1989 Buch R M Listerine Prebrush Rinse The Plax Attack presented at the Consumer Products R D Expo Morris Plains NJ February 1994 Additional Information Buch Robert M Gambogi Robert J Veleda Jose L Dissolvable Tooth Whitening Strip 20070178055 A1 SmithKline Beecham Corp March 31 2005 Buch Robert M Couzis Alexander Wetterer Sean M Compositions and Methods for Preventing Dental Stain 20060223865 A1 SmithKline Beecham Corp March 10 2004 Skills Healthcare Marketing Claims Product Development Transmissions Ada Business Development Fda Patent Class Comprehensive Large Array Data Stewardship System Budgeting Liaison Project Planning Technical Support Associate And Marketing Chemistry Qa Metrics Visualization Business Cases Cases Due Diligence Brand Marketing Consumer Products Laboratory Training Non destructive Quantitative Coaching Electron Microscopy Interviewing Leica Long term Disability Ltd Polarized Light Polarized Light Microscopy Project Management Quality Control Scanning Scanning Electron Biochemistry General Chemistry Teaching Maintenance Archiving Data Archiving Imaging Implemenation Instrumentation Sensor Sensor Development Acta Adme Antimicrobial Consumer Needs Dental Eds Emc Xiv Iss Medical Device Medical Devices New Product Development Optical Pipeline Progress Prototype Prototypes Regulatory Affairs Sales San Secretary Storage Area Network Translate Vitro Xiv Analytical Chemistry Biotechnology
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SENIOR DIRECTOR OF BUSINESS OPERATIONS HEALTHCARE Executive Profile Operations Executive with solid experience demonstrating strong leadership to achieve overall corporate goals and objectives in fast paced high growth organizations Skill Highlights Strategic Planning Budgeting Multi million dollar P L Management Operations Management Budgeting expertise Leadership communication skills Professional Services Management Total quality management Professional Experience Company Name City State Senior Director of Business Operations Healthcare 09 2011 to Current Accountable for managing business operations for Nuance Healthcare a 1B division of Nuance Oversee forecasting for the Healthcare division by tracking pipeline to bookings and revenue accuracy rate within 5 on a quarterly basis Continuous implementation of operational best practices across the various Lines of Business that drive to a common process and output result is displayed on key metrics dashboards Driver of operational cadence within the division which includes managing participating in quarterly business reviews oversee fiscal budgeting cycle and multi year planning analysis Partner with leadership to manage the divisional p l and partake in driving cost efficiencies In FY14 this resulted in reducing the operating budget by 2M driving through cost efficiency program reducing waste and increasing productivity in several areas of the division Nominated as High Performer and awarded Chairmans club for 2012 2014 results Company Name City State Vice President of Professional Services 06 2006 to 08 2011 Led the client implementation talent team that consisted of eight direct reports and two hundred plus implementation consultants including a Global Services team in Pune India Accountable for connecting the community of subject matter experts by ensuring they had the proper training tools and coaching to deliver successful project results ultimately leading to superb client satisfaction Scaling and hiring one hundred and fifty plus of the best implementation talent resources to meet the demands of our client commitments associated with Meaningful Use Engaged with team clients at implementations and go lives sites to ensure project time lines and clients were satisfied with service levels Company Name City State Vice President of Professional Services Operations 08 2006 to 06 2010 Prior to the Allscripts merger drove 100M in Services revenue with an average deal size of 750k division P L with oversight to a 200M pipeline as a key leader for the Professional Services Organization Participated in an organizational design for the division that reduced 7M of cost or ten percent on an annual basis and increased billable utilization 5 Oversaw operations by holding people accountable to key metrics such as utilization headcount and revenue in order to achieve P L profitability Developed an exclusive partnership program with key strategic partners who were instrumental in augmenting our staff to deploy our software Strong P L management prior to moving over to Professional Services division oversaw Eclipsys s 400M P L as Director of FP A reporting to the CFO Managed company fiscal planning cycle that ensured company profitability and three year outlook Company Name City State Associate Director Finance 05 2005 to 08 2006 Directed financial operations for General Motors Wyeth and additional client accounts Accountable for monthly quarterly close development of monthly quarterly financial forecasts pricing margin analysis and fiscal planning Managed a team of six employees to achieve corporate goals and initiatives Interacted with various organizations and levels of management presented financial forecasts margin and reporting Strategically aligned with senior leadership to establish 2006 budgets with General Motors during a difficult financial time for the client Built complex financial models to identify utilization staffing pricing and margin for ongoing and potential projects presented results and findings to various levels of management Company Name City State Finance Manager 11 1998 to 05 2005 Supported numerous divisions within Comverse where final area of concentration was managing Americas region North South 250 million in revenue Oversaw day to day operations and guided finance teams responsible for managing their region Provided financial margin analysis business models drove cost controls staffed regional offices implemented processes and procedures to manage day to day operational activities Achieved 7 million dollar cost savings by collaborating with other divisions for unused and available hardware Supported regional subsidiaries and interfaced with local banks customers accounting firms and legal counsel within Latin America Implemented financial controls negotiated with country distributors and collaborated with country counsel on various labor tax issues Collected 10M worth of outstanding accounts receivable in Latin America during a difficult economic time in the region Selected to the 2001 Achiever s Club Comverse s highest level of recognition and received Comverse Sales All Star Award 2002 2004 Education MBA Business Administration University of Massachusetts at Lowell Manning School of Business City State USA Bachelor of Arts Sociology University of Massachusetts at Lowell City State USA Skills Salesforce com Oracle Clarity PPM Tool MicroSoft Office various other systems Strategic Management Harvard Extension
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Generate a Resume for a Healthcare Job
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DIRECTOR OF NATIONAL SALES US HEALTHCARE Executive Profile SALES AND BUSINESS DEVELOPMENT EXECUTIVE Successful in sales management and business development at the local regional and national levels Hands on manager with highly developed negotiation skills Provide sound budgeting financial and forecasting management Creative problem solver who drives revenue resolves conflict and consistently exceeds sales goals Skill Highlights Leadership communication skills Business operations organization Client account management Budgeting expertise Negotiations expert Employee relations Self motivated Market research and analysis Customer oriented Microsoft Family Products Customer CRM GPO and IDN targeting Vendor and Distributor Relations National Business Development Regional Business Development Local Business Development Forecasting C Suite Executive Targeting Exceed Profit and Sales Goals Problem Solver Sales Management Core Accomplishments 45 Healthcare division growth in 2014 500 growth of Healthcare active business pipeline Developed managed supported sales budget that exceeded 20 million dollars Exceeded sales and profit goals by 40 plus in 2010 2011 2012 2013 2014 Grew Northeast Region into largest and most profitable territory in company 2012 2014 Largest territory margin increase in company 2012 2014 Took territory from 5 under contract to 65 highest in company 2012 2014 Highest new account margin in company 2013 2014 Multi Year contest winner Professional Experience Director of National Sales US Healthcare March 2014 to Current Company Name City State Responsible for leading and overseeing all national sales functions for healthcare segment consisting of medical gases maintenance certification services and durable medical equipment Develop strategies to improve customer experience while increasing sales margins within hospital dental clinics skilled nursing centers medical equipment and healthcare services segments Manage divisional budgets P L forecasting sales supply chain management strategic direction and business planning for national sales representatives and supply chain engineers Identify key strategic relationships with suppliers in medical equipment medical gas supplies maintenance and certification services GPO and buying groups to increase margin and sales Created new healthcare sales verticals and channel sales opportunities Manage and develop regional national and local distributor relationships for healthcare segment Responsible for client related risk assessment action planning project development and implementation Project manager of all new healthcare facility construction opportunities Developed all healthcare training and marketing material for internal and external personnel Prospect assess mentor and develop all fortune 500 healthcare opportunities in Nashville and with top tier US national customers Train national sales team in all aspects of healthcare related sales material including proposals product offerings and consultative healthcare sales tactics Support day to day sales activities for all reps Develop reporting capabilities for customer dashboards and key performance indicators for healthcare division Developed systems policies and procedures for internal customer service and data entry staff Present all major proposals to clients negotiate pricing review contracts and define service expectations National Accounts Manager Northeast Region June 2012 to March 2014 Company Name City State Industries serviced include hospitals skilled nursing facilities clinics retail sporting goods and industrial wholesale contractor outlets for medical industrial retail gases and equipment Responsible for overseeing all business development activity in northeast territory that included all customer activities customer service budgeting forecasting contract negotiation and billing Attained new business via campaign management direct selling prospect qualification value capture analysis through consultative selling techniques Coordinated all internal company activities with external partners to deliver solutions to clients Managed and maintained relationships with key national and regional distributors Achieved highest customer service ranking within company Managed developed and maintained highest profit and sales territory for entire company that included top 2 industrial accounts 1 retail account and 1 hospital account Maintained highest activity levels within company for meetings proposals and new business sold Business Development Manager June 2006 to April 2012 Company Name City State Responsible for managing all aspects of engineering business development and sales for Delaware and New Jersey to medical device pharmaceutical industrial manufacturing electronic manufacturing and R D organizations DuPont Dentsply International Siemens W L Gore Goodrich Chrysler General Motors T A Instruments FMC BioPolymer Exceed weekly actively goals with 15 meetings 3 client lunches 100 daily cold calls 100 self generated leads Responsible for customer analysis developing sourcing strategies identifying screening requirements per customer coordinating selection and compliance processes identifying K P I and initiating formal procedures for follow up and client saturation satisfaction Coordinate and manage all internal responsibilities for various internal departments Identify and build relationships with all key decision makers and influencers that include Direct and Indirect Hiring Managers Provide a consultative and results driven process to clients that is accompanied by continuous follow up Education B A Marketing 2006 Bloomsburg University City State Professional Training Karrass Effective Negotiating Seminar Linde Pro Sales Training Sales Performance International Solution Sales Sales Performance Internal Management Training Challenger Sales Training Completed Advanced Sales Training I Consultative Sales Training Situational Leadership I Behavioral Interviewing Training Advanced Lead Generation Techniques and Diversity Training
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Generate a Resume for a Healthcare Job
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ADMIN OPERATING ROOM ADMINISTRATIVE COORDINATOR Career Overview Self motivated individual with over 10 years experience in prioritizing and completing tasks in a timely manner yet flexible to multitask when necessary Customer focused with diverse industry experience including insurance non profit and retail Skill Highlights Microsoft Office Suite Word PowerPoint and Excel PeopleSoft ADP Payroll Core Accomplishments Multitasking Demonstrated proficiency in telephone e mail fax and front desk reception within high volume environment Professional Experience 11 2007 to Current Admin Operating Room Administrative Coordinator Company Name City State Schedule and maintain the main operating room and surgical day care schedules for physician Comfortable in interacting with all levels of the organization and public Able to make decisions independently and quickly with minimal escalations Successful adjusting to stressful conditions Consistently maintains a courteous helpful and professional manner with all interactions with all customers Train new hires ensuring ability to efficiently perform assigned tasks without supervision Multi task effectively from scheduling surgical cases to the Dynamic Schedule and ordering specimens Maintain high levels of all departmental policies and procedures Joint Commission Accreditation Health Care and Certification J C A H O and the Health Insurance Portability 09 2015 to 05 2016 Mental Health Counselor Intern Company Name City State Managed 10 15 clients with diverse ethnics religious and socioeconomic groups of people and assisted clients with living and working in their community Assisted clients with severe mental illnesses and their families in accessing community services maintaining housing and being active in their recovery Taught and educated clients on social skill building how to manage stress and anxiety independence and empowers clients to use autonomy in mental health recovery Acted as client advocate and coordinated required services and resolve crises Maintained 90 productivity of billable services on a daily basis 01 2013 to 05 2013 Healthcare Worker Assistant Intern Company Name City State Conducted intake and assessment of families and determined the appropriate services needed Counseled individuals in personal academic financial and career concerns Responsible for providing direct care services to families eligible for Emergency Assistance and supported them as they worked towards a goal of self sufficiency Made appropriate referrals for on going services DCF DPH for Families DMH DTA etc Actively participated and engaged families in Activities of Daily Living ADL 05 2010 to 04 2015 Operating Room Surgical Scheduler Company Name City State Reviewed insurance and financial information with patients Ensured timely and accurate distribution of daily surgery schedules Schedule patients surgical appointments and maintain up to date confidential of patient files Trained and mentored new employees Maintained high levels of all departmental policies and procedures J C A H O and the Health Insurance Portability and Accountability Act H I P A A 07 2002 to 07 2010 Dietary Assistant Company Name City State Maintained established standards of sanitation safety and food preparation Supervised a staff of 7 assigned duties and adherence to company policies procedures and guidelines Ensured temperature goals are met prior to steam table transfer and maintained throughout meal service Followed infection control guidelines for sanitizing equipment and cleaning the preparation room Ensured equipment and work area are sanitized and maintained Continued Education December 2016 MASTER OF SCIENCE DEGREE Mental Health Counseling Crime Justice Suffolk University City State Mental Health Counseling Crime Justice May 2013 BACHELOR OF SCIENCE DEGREE Psychology Suffolk University City State Psychology May 2013 BACHELOR OF ARTS DEGREE Sociology Health Medicine and Body Suffolk University City State Sociology Health Medicine and Body May 2009 Bunker Hill Community College City State Criminal Justice Psychology ASSOCIATE OF ARTS AND SCIENCE DEGREE Criminal Justice Psychology Languages Fluent in French Creole Additional Information Honors Affiliations Alpha Phi Sigma inducted 2013 Alpha Kappa Delta inducted 2013 The Eastern Middlesex Opioid Task Force The Massachusetts Child Psychiatry Access Project MCPAP Available for Relocation Skills academic ADP Payroll C client clients financial Fluent in French infection control Insurance mental health Excel Microsoft Office Suite PowerPoint Word PeopleSoft policies safety scheduling supervision surgery
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Generate a Resume for a Healthcare Job
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PERSONAL HEALTHCARE ASSISTANT Professional Summary Personal Nursing Assistant with 4 years work experience in fast paced environment handling confidential paperwork administering medication and providing quality empathetic patient focused care monitored vital signs assisted with feeding bathing grooming positioning and range of motion exercises Highly compassionate and Looking for a long term care position Licenses CPR Certification Adult First Aid Certification Child First Aid Certification Environmental Emergencies Certification Adult Child CPR With Mask Certification Adult Child AED Certification Infant CPR With Mask Certification Through the American Heart Association Skill Highlights Understands medical procedures Understands mobility assistance needs Charting expertise Able to lift 50 pounds Trained in grooming and bathing assistance Respiratory equipment training Documentation procedures expert Quick problem solver General housekeeping ability Medical terminology knowledge Valid MO driver s license Reliable transportation Calm and level headed under duress Trained in catheter change and preparation Professional Experience 06 2013 to 12 2013 Personal Healthcare Assistant Company Name City State Observed and documented patient status and reported patient complaints to the case manager Completed and submitted clinical documentation in accordance with agency guidelines Assisted with adequate nutrition and fluid intake Planned prepared and served meals and snacks according to prescribed diets Provided companionship to clients Cleaned and organized patients living quarters Performed household tasks such as laundry dusting washing dishes and vacuuming Provided patients and families with emotional support Comforted patients and provided them with reassurance and encouragement 01 2010 to 08 2012 Personal Home Health Care Assistant Company Name City State Provided transportation assistance and companionship to clients Performed household tasks such as laundry dusting washing dishes and vacuuming Facilitated games and other activities to engage clients Maintained a clean orderly and well stocked environment Participated in the maintenance of safe conditions within the home and other related areas Comforted patients and provided them with reassurance and encouragement Administered simple range of motion exercises Sensitive to the needs of geriatric patients Exhibited compassionate care and communication with regard to issues of death and dying Provided patients and families with emotional support Assisted with ADLs Documented resident records on daily flow sheets Recognized and reported abnormalities and or changes in patients health status to nursing staff Tended to patients with chronic illnesses Provided personal nursing care in pre and post operative situations Assisted with transferring patients in and out of wheelchairs and adaptive equipment Positioned patients for comfort and to prevent skin pressure problems Assisted with adequate nutrition and fluid intake Planned prepared and served meals and snacks according to prescribed diets Collected urine and fecal samples Read and recorded temperature pulse and respiration and BP Completed and submitted clinical documentation in accordance with agency guidelines 04 2005 to 07 2007 Personal Healthcare Assistant Company Name City State Read and recorded temperature pulse and respiration Observed and documented patient status and reported patient complaints to the case manager Completed and submitted clinical documentation in accordance with agency guidelines Prepared patient rooms prior to their arrival Collected urine and fecal samples Assisted with adequate nutrition and fluid intake Planned prepared and served meals and snacks according to prescribed diets Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs Provided assistance and companionship to clients Cleaned and organized patients living quarters Facilitated games and other activities to engage clients Positioned residents for comfort and to prevent skin pressure problems Assisted with transferring residents in and out of wheelchairs and adaptive equipment Charted daily information on the residents such as mood changes mobility activity eating percentages and daily inputs and outputs Provided patients and families with emotional support Education and Training 2012 Professional HealthCare In Service Adult Behavioral and Diagnosed Mental Health Disorders Alzheimer s Association Missouri City State Greene Courses Included Alzheimer s Demetia 2011 Professional HealthCare In Service Early Childhood Adolescent and Adult Behavioral Emotional and Diagnosed Mental Health Disorders Burrell Behavioral Health City State Greene Courses Included Autism Depression Anxiety Bi Polar ADHD Schizophrenia 2000 High School Diploma General Lebanon High School City State Laclede Skills Patient focused care Excellent interpersonal skills Compassionate and trustworthy caregiver Time management Effectively interacts with patients and families Preparation of healthy meals and snacks Medical terminology Hospice care provider Wound care Charting and record keeping Time management Interests My Interest include Running Reading Painting Playing the Piano Yoga
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Generate a Resume for a Healthcare Job
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HEALTHCARE DOCUMENTATION SERVICES DELIVERY MANAGER Professional Summary A dependable and motivated professional experienced in managing multiple projects in a fast paced deadline driven environment Posses strong organizational and communication skills Strong technical proficiency that includes working knowledge of Microsoft Office Word Excel Access and Outlook with the ability to quickly learn new technology and software applications Works well independently with the ability to prioritize and multi task efficiently with minimal supervision Skill Highlights New employee orientations Staff training and development Microsoft Office Suite expert Maintains confidentiality HR policies and procedures expertise People oriented Organized Exceptional communicator Schedule management Problem resolution Deadline oriented Report analysis Results oriented Self directed Time management Professional and mature Dedicated team player Strong interpersonal skills Education and Training Rowland High School City State High School Diploma East San Gabriel Valley Occupational Program City State Microsoft Office Specialist Course Skills Human Resources Scheduling and Payroll Interviews New Hire Training and Orientation Microsoft Word Excel Access PowerPoint and Outlook Electronic Time Card and Scheduling Applications Multitasking in a fast paced environment Extremely Organized Communication Proficiency Team Oriented with the ability to build strong relationships with Individuals at various levels Dead line results driven Time Management Works well with little or no supervision Professional Experience January 2009 to January 2014 Company Name City State Healthcare Documentation Services Delivery Manager Directly responsible for customer satisfaction in clinical document turnaround time and quality Directly aided in eliminating document turnaround time and quality penalties by driving the consistent achievement of 97 document turnaround time and 95 document quality As required received many high scoring customer surveys and resigned contacts Prepared and presented client account performance reports and executive level scorecards Trained medical records staff and providers on transcription applications document search engines and dictation machines both on site and remotely Initiated new transcriptionists paperwork scheduled training and provided daily support to new hires Ensured training course material were up to date and managed training room bookings Ordered training supplies and equipment Created and maintained weekly work schedules for transcription staff Completed electronic time cards and payroll as well as trained each employee to use the program Under my leadership overtime costs were reduced 25 by improving production performance Instituted and hosted monthly team quality webinars to provide guidance expectations and training Partnered closely with Human Resources Account Management Inside Sales Project Management and Customer Service teams to ensure customer satisfaction retention and growth January 2005 to January 2009 Company Name City State Customer Care Manager Customer facing first point of contact for all day to day issues projects or concerns Worked directly with HIM Directors Physicians and COO for assigned healthcare facilities Conducted customer touch base calls to review account performance goals reached and expected metrics Developed and presented monthly reporting statistics for each customer Set up conference calls and webinars and scheduled customer training for new applications Was directly involved in all new go lives and implementations including travel as needed for medical records staff and provider training Acting as the customers advocate proactively fielded complaints to resolve quickly always following up with the customer to ensure satisfaction Oversaw contract deadlines and renewals working closely with the company legal team Had success in having over 98 of my customers resign new 1 4 year contracts Worked directly with sales team to introduce new products to existing customers Had success in selling new templates technologies and work types to many facilities January 1995 to January 2005 Company Name City State Work Flow Coordinator Oversaw transcription workflow process of three office locations in Southern California Maintained all dictated reports to ensure compliance with service level agreements Hired supervised and trained a large staff of Work Flow personnel Had success in crew retention and loyalty Oversaw the completion of bi weekly time cards My team reduced overtime costs by improving d performance and accuracy Created and maintained all departments employee scheduling yearly reviews and performance management Directed all incoming work flow department client calls to the appropriate recipient Our departments received over 500 inbound calls per day We had very few delays in processing such a large volume of calls and had many satisfied customer surveys for our department Constructed daily excel reporting weekly and monthly turnaround times analysis and back log spread sheets Worked closely with Quality Assurance Account Management and Technical Support to ensure customer satisfaction and delivery
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Generate a Resume for a Healthcare Job
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PROFESSIONAL HEALTHCARE REPRESENTATIVE Summary Dynamic sales professional delivering documented success in driving product growth through strong sales skills and patient focus Detail oriented while utilizing communication skills that have a direct and personable approach Proficient in handling new product launches from inception to completion in both independent and collaborative work environments Background encompasses almost 15 years of experience in pharmaceutical sales selling to an array of specialties including general practitioners internal medicine family practice endocrinologist rheumatologist neurologist obstetrician gynecologist geriatric medicine orthopedics pulmonologist gastroenterology urology and cardiology Further call points made to hospital accounts local to territory Additional professional experience includes nursing experience ranging from surgical assistance to care in the neonatal intensive care unit Accomplishments 2017 People in Culture Lead for Atlanta East 2017 Awarded Championship Culture Award Peer Selection 2016 People in Culture Lead for Atlanta East 2015 Capital S card winner 2014 Capital S card winner 2011 Summit Winner Ranking 3 55 141 63 Attainment 2011 Contest Winner Q1 Kick it in Gear Contest NRx Volume Growth 2011 Finished 2nd in Q2 IEM MS AL Surge Contest Lyrica TRx Growth 2011 Contest Winner 2nd Semester Team Contest Celebrex TRx Growth 2011 First in Region to hit 5 Market Share for Pristiq 2009 Contest Winner 3rd Qtr Regional Market Share Contest 2008 Selected Representative for State Medical Meeting 2008 Finished in Top 25 2007 Contest Winner 1st Semester First in Class Travel Card 2007 Contest Winner Retention Bonus for Territory District 2007 Finished 2nd Highest Exubera Sales out of 200 Searle Representatives 2007 Contest Winner Regional Summer Contest Market Share Growth for Lyrica and Celebrex 2007 Finished 9 200 in Central Area 2006 Finished in Top 15 in Central Area 2006 Ranked 1 in Central Area Celebrex Attainment 117 78 2004 Vice President s Cabinet Winner Top 10 2004 Contest Winner Passport to Paradise Contest 2004 Rookie of the Year Runner Up Skills Developed The History of Celebrex timeline of events for Celebrex and why it is important to sales process Contents of binder included every clinical study categorized into GI CV efficacy etc Mentored numerous new team members Executed Teach the Teacher Nurse focused initiative on Exubera device and drug education Earned numerous convention trips Led multiple POA special assignments at the district Experience Professional Healthcare Representative July 2003 to Current Company Name 2017 Xtandi Ended the year Ranked 15 162 2016 Awarded lateral transfer to Atlanta East District from 2015 Ranked 29 75 with 102 15 Lyrica 107 32 Toviaz and 92 41 Viagra goal attainment 2014 Completed S1 at105 69 Celebrex 108 13 Flector Patch and 106 77 Lyrica goal attainment 2014 Completed S2 at 106 78 Celebrex 108 77 Flector Patch and 101 67 Lyrica 2013 Completed S1 at 101 12 Lyrica 104 31 Celebrex and 84 09 Flector Patch goal attainment 2013 Completed S2 at 107 30 Celebrex 89 71 Flector Patch and 104 40 Lyrica goal attainment Registered Nurse April 2003 to July 2003 Company Name City State Assisted in daily patient management through surgery scheduling patient insurance claims and prior authorizations and educating patients on procedures treatments and medications Registered Nurse April 2002 to April 2003 Company Name City State Surgical nurse with responsibilities including surgical assistance operating room management recording of all events and tasks during surgery and acting as patient advocate during surgery Registered Nurse August 2000 to April 2002 Company Name City State Practiced as a Registered Nurse in the Neonatal Intensive Care Unit Education and Training Bachelors of Science Nursing May 2000 Mississippi College City State Nursing Associate of Arts May 1997 Hinds Community College City State Skills emergency care palliative care patient advocate surgery Additional Information Active member of Junior Auxiliary from 2006 2011 Chaired projects including Prom Closet Buckets of Happiness and Dental Days Sought out and implemented a program called Challenge Day in local schools that focused on combatting bullying and facilitating a positive school culture Managed every aspect of the program including but not limited to securing funding recruiting volunteers and working with school counselors to identify high risk students Volunteer for William s Wings MS Diabetes Association and MS March of Dimes
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Generate a Resume for a Healthcare Job
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ELECTRONIC HEALTH RECORD OPTIMIZATION SPECIALIST Skill Highlights Analyst skills Managed care contract analysis payment analysis and appeal quality data analysis and Above average computer skills Microsoft Office Suite Adobe full version Athena Clarity Crystal Reports Internet and email proficiency Professional Experience Electronic Health Record Optimization Specialist Company Name City State Assist primary care practices and providers to improve quality scores through expertise in practice workflow electronic health record systems and quality measures Assists practices in implementing and using systems quality reporting EHR modules to improve patient care and outcomes and provide the clinical data required to satisfy contract requirements Provides support for population management at the pod and practice level by tracking and monitoring individual process and outcome measures for eligible managed care and Medicare patients who have chronic diseases such as diabetes cardiovascular disease and depression Understands and can clearly communicate both verbally and in writing clinical quality measure components of global payment contracts and EHR Use Requirements Understands the federal and state EHR incentive programs mandates and legal requirements and develops and implements programs to educate providers and staff on achieving federal and state incentives and if required compliance with legal obligations Meaningful Use ICD10 HIPAA Privacy Assists EHR Team in creating plans for new implementations interfaces and upgrades Understands provider s contractual obligations with BIDCO and develops and implements training and communication plans that support these needs Quality Improvement Coordinator October 2013 to August 2014 Company Name City State Worked with and support primary care physicians and their office staff to achieve the quality incentives as part of global payment and managed care contracts Support PCP practices in implementing quality improvement initiatives Provide support managing patient registries through reports and training at the practice and POD level for eligible managed care and Medicare patients who have chronic diseases Work individually with PCP practices to help them manage the required testing for their quality measure goals to promote optimal health and clinical outcomes Train PCP practices on Athena Clarity quality software application so they can access their registries and outcomes individually Healthcare Financial Analyst Payer Audit and Charge Capture Analyst July 2011 to October 2013 Company Name City State Run analysis on denial data to identify billing and coding trends Develop comprehensive reports designed to reduce repeated billing and coding errors Manage database applications and reporting for government audit tracking Manage audit process for government and commercial payers to assure submissions are accurate and timely Revise coding and charge submission errors identified through internal and external audits and making necessary changes within Medicare FISS or Medicaid MMIS applications as well as our own internal systems Analyzes the information in the department s pre bill coding rejection and denial edit databases for unresolved third party claims to determine root causes for the edit issues and potential resolution with the originating departments and or the PFS clinical coding staff Responsible for the daily validation collection and follow up of all payments received from government and third party payers in relation to internal contract information Modeling reimbursement methodologies and contracts for third party and other managed care payers in both a financial model and the RMS system Post adjustments or reversals of adjustments through online access to the billing and receivable system Clinical Research Assistant II February 2011 to July 2011 Company Name City State Performed detailed internal audits utilizing protocol schema to assure required data is completed as per protocol and hospital policies in both regulatory and patient binders Verify eligibility and study procedures adhere to protocol requirements and file deviations violations when necessary Completed adverse event and med watch forms when required by protocol adverse events reports criteria has been met Extracted data on protocol patients from online medical records outpatient charts private physician office records and Independent Review Board IRB office in order to assure chart completeness Assured proper informed consent is obtained and documented Program and Fund Developer March 2007 to January 2008 Company Name City State Research write and budget development for grants to be submitted to private foundations and corporations Networking that resulted in significant and sustained relationships with a community of committed donors Worked closely with contract manager to ensure consistent communication and reporting to funders Produced a variety of quarterly mid year and end of year reports Worked closely with development team bookkeeper residential services advocate statistical coordinator and executive director to ensure provision of high quality services and adherence to contractual obligations Provided leadership and coordination to promote organizational visibility and support at local state and national levels Vice President Co Owner August 2007 to Current Company Name City State Established an S Corporation from the ground up Successfully negotiated contracts with other companies including reviewing and revising any contractual terms and conditions Developed budgets established rates mapped out by area for scheduling Supervised staff of 30 in daily activities and quality customer care Worked with company President to receive 100 on customer satisfaction survey Accounting both payable and receivable Helped the company increase profits by 32 each year Education and Training CITI TRAINING Certification 2011 100 accuracy HIPAA AND HUMAN SUBJECTS COURSE Certification 1 2011 PENNSYLVANIA STATE UNIVERSITY 100 accuracy Bachelors of Science 1 2002 GPA Dean s List GPA 3 8 Dean s List GPA 3 8 Skills Accounting Adobe ADR Analyst Auditing billing budget development budgets charts contracts CPT Crystal Reports customer satisfaction customer care data analysis database applications databases edit email financial forms government grants ICD 9 leadership legal director managing access Microsoft Office Suite office Modeling Networking organizing organizational policies Coding Project management quality Quality Improvement reporting Research RMS scheduling upgrades validation workflow
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Generate a Resume for a Healthcare Job
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DIRECTOR COMPOUNDING SALES SPECIALIST Professional Summary Highly organized and talented sales professional who effectively multi tasks and balances customer needs with company demands Efficiently builds loyalty and long term relationships with customers while consistently reaching and exceeding sales targets Skilled in building relationships negotiating and closing sales Core Qualifications Microsoft Office Word PowerPoint Excel CRM Software Sugar and Sales Logix Accomplished in relationship building and selling Experience Director Compounding Sales Specialist July 1997 to March 2015 Company Name City State Talented sales professional who effectively multi tasks and balances customer needs with company demands Efficiently builds loyalty and long term relationships with customers while consistently reaching sales targets Exceed sales goals Monitor customers preferences to determine focus of sales efforts Numerous sales awards for most new accounts signed monthly and most dollars in revenue Plan sales events Present PowerPoint presentations at events for professionals and the public Train new sales representatives on all aspects of compounding Respond to all customers inquires in a timely manner Maintain friendly and professional customer interactions Healthcare Services Supervisor April 1996 to June 1997 Company Name City State Build and design nursing division Recruit and hire all professionals Verify all credentials and background checks Make cold calls and appointments to local hospitals nursing homes and doctors offices to introduce service to build client base Answer all clients and employees questions and concerns regarding services availability and pricing Branch Manager June 1994 to March 1996 Company Name City State Manage all activities at the local branch delegating duties as necessary Make cold calls and appointments to local hospitals nursing homes and doctors offices to introduce service to build client base Increase client base to increase revenue Increase recruitment of professionals Verify all credentials and background checks on professionals Increase client orders and staff open positions with appropriate skilled professionals Resolve problems in a timely manner Staffing Coordinator August 1983 to June 1994 Company Name City State Plan and conduct new employee orientation to foster positive attitude toward organizational objectives Perform difficult staffing duties including dealing with understaffing refereeing disputes firing employees and administering disciplinary procedures Provide current and prospective employees with information about policies job duties working conditions wages opportunities for promotion and employee benefits Develop administer and evaluate applicant tests Verify all credentials references and background checks on staffing employees Identify staff vacancies and recruit interview and select applicants Front End Manager Cashier June 1981 to July 1983 Company Name City State Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change Calculate total payments received during a time period and reconcile this with total sales Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately Supervise others and provide on the job training Compute and record totals of transactions Issue receipts refunds credits or change due to customers Assist customers by providing information and resolving their complaints Assist with duties in other areas of the store L P N Staff Nurse PRN Charge Nurse June 1978 to May 1981 Company Name City State Assist other nursing units as needed such as ICU CCU and ER Provide basic patient care or treatments Administer prescribed medications or start intravenous fluids noting times and amounts on patients charts Observe patients charting and reporting changes in patients conditions such as adverse reactions to medication or treatment and taking any necessary action Work as part of a healthcare team to assess patient needs plan and modify care and implement interventions Supervise other L P N s nurses aides or assistants Answer patients calls and determine how to assist them Receptionist January 1971 to February 1975 Company Name City State Greet visitors ascertain purpose of visit and direct them to appropriate staff Answer telephones and direct calls to appropriate staff Complete insurance or other claim forms Interview patients to complete documents case histories or forms such as intake or insurance forms Compile and record medical charts reports or correspondence using typewriter Perform various clerical or administrative functions such as ordering and maintaining an inventory of supplies Transcribe recorded messages or practitioners diagnoses or recommendations into patients medical records Receive and route messages or documents such as laboratory results to appropriate staff Education High School Diploma May 1971 GRIFFITHVILLE HIGH SCHOOL City State Physical Education Math May 1977 HARDING COLLEGE City State Physical Education Math BAPTIST SCHOOL OF NURSING City State Aug 1978 L P N Skills administrative functions basic benefits charts clerical CRM client clients firing focus forms insurance inventory Issue receipts Excel money Microsoft Office PowerPoint PowerPoint presentations Word nursing organizational patient care Observe patients policies pricing promotion recruitment relationship building reporting selling Sales staffing telephones typewriter
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Generate a Resume for a Healthcare Job
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STAFFING MANAGER Professional Summary s well to change and possesses extensive expert knowledge of human resources employment process within a variety of industries Job Title focused on improving productivity increasing efficiency and enhancing quality Consistently exceeds goals for staffing and retention Human Resources Recruiter accomplished in sourcing screening qualifying and closing candidates as well as coordinating interviews and follow up Skills Good judgment Human resources policies Job fairs planning Workforce planning Pre screening candidates Time management Sales techniques Safety training Pre screening candidates Employment laws and practices Work History 06 2014 to Current Staffing Manager Company Name City State Top performer in top quartile of expectations Recognized for setting branch record for placements hours in first quarter Recruited high number of new companies and candidates Recaptured previous companies business Expanded existing client relationship to generate additional job orders Recruiting and Placement Source screen and interview qualified candidate pool based on job specifications and customer needs and preferences Present and assist client with selection candidate process to fulfill job orders ensuring qualified capable and motivated candidates fulfill client expectations Maintain on going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction Develop pool of available temporary administrative professional workers to quickly fill job orders and short term assignments Candidate Recruitment and Retention develop pool of available temporary administrative professional workers to quickly fill job orders and short term assignments Business Development Develop and grow your own client base by marketing our services for temporary and or temporary to full time staffing solutions Market to clients via telephone as well as conduct in person meetings with key managers to senior level executives Market to clients via telephone as well as conduct in person meetings with key managers to senior level executives Build on existing client relationships to generate additional business opportunities Participate in and market services at networking events to increase organizational presence in the local business community Developed and facilitated job recruitment fairs Promptly corresponded with all applicants and coordinated and conducted interviews Led the creation of recruiting plans for all open positions Developed salary proposals for new recruits Made salary adjustments and managed contract renewals and promotions Developed and facilitated job recruitment fairs Addressed all employee harassment allegations work complaints and other concerns 02 2013 to Current Healthcare Recruiter Company Name City State Established relationships with clients and developed recruiting strategies to find the right talent On board HR compliance training Developed candidate pool and engagement Led the recruitment process including initial assessments interviews and offers Counsel the candidate on company benefits salary and company environment Provided recruitment guidance to clients including hiring managers and HR Professionals Participated in Webinars and Conferences regarding Employee Referral Programs and Recruiting Worked with outside recruiters in partnering up and doing 50 50 split arrangements Created and completed personnel action forms for all hires terminations title changes and terminations Tracked candidates and pushed for feedback on disqualifications time to fill statistics and other variables 12 2011 to 08 2013 Marketing Director Company Name City State Developed and executed marketing plans for our orthopedic specialty group and implementing them with hospitals nursing homes outpatient care centers and other medical facilities Responsible for recruiting and developing key talent including clinical staff positions improving internal processes and ongoing customer relations and services Maintained knowledge of new and existing surgical techniques and medical devices Contact on regular basis referring physicians and prospective physicians clinics and hospitals Established and maintained interactive relationships with managed care teams and office staff Doubled our patient census and revenue within the first 6 months of start date Designed office brochures TV commercial posting editing content on social media and identifying special practices so that our physicians can increase marketing value for our healthcare facility Responsible for providing information and insights regarding customers markets and marketing effectiveness Created and submitted complete weekly marketing reports census market information competitive activity promotional marketing and ideas Participated in Health Fairs and local events to market our Facility Created and maintained the organizational brand and devising brand strategies Created and completed personnel action forms for all hires terminations title changes and terminations 01 2010 to 01 2011 Patient Care Services Representative Company Name City State Partnered with local organizations and universities for engagement and interest in jobs offered in their community Converted employee status from temporary to permanent Screened all applicants based on their qualifications and background Facilitated all new employee orientations to foster a positive team attitude Pre screened all resumes prior to sending them to corporate hiring managers for consideration Networked with industry contacts association memberships and associates Posted positions through approved recruitment channels Developed salary proposals for new recruits Made salary adjustments and managed contract renewals and promotions Led the creation of recruiting plans for all open positions Promptly corresponded with all applicants and coordinated and conducted interviews Organized new employee orientation schedules for all new hires Developed and facilitated job recruitment fairs Addressed all employee harassment allegations work complaints and other concerns 01 2007 to 01 2009 Patient Care Services Representative Company Name City State Addressed all employee harassment allegations work complaints and other concerns Conducted exit interviews and verified that employment termination paperwork was completed Supported management in developing and implementing personnel policies and procedures Hired employees and initiated the new hire paperwork process Explained all of the human resources policies procedures laws standards and regulations to each employee Tracked key dates and deadlines and maintained specific personnel lists Organized new employee orientation schedules for all new hires Promptly corresponded with all applicants and coordinated and conducted interviews Coordinated meetings developed meeting content and presented all human resources law updates Led the creation of recruiting plans for all open positions 01 2006 to 01 2007 Surgery Coder Company Name City State Tracked key dates and deadlines and maintained specific personnel lists Coordinated meetings developed meeting content and presented all human resources law updates Promptly corresponded with all applicants and coordinated and conducted interviews Posted positions through approved recruitment channels Made salary adjustments and managed contract renewals and promotions Pre screened all resumes prior to sending them to corporate hiring managers for consideration Facilitated all new employee orientations to foster a positive team attitude 01 2004 to 01 2006 Administrative Assistant Company Name City State Promptly corresponded with all applicants and coordinated and conducted interviews Led the creation of recruiting plans for all open positions Developed salary proposals for new recruits Made salary adjustments and managed contract renewals and promotions Posted positions through approved recruitment channels Pre screened all resumes prior to sending them to corporate hiring managers for consideration Facilitated all new employee orientations to foster a positive team attitude Screened all applicants based on their qualifications and background Supported the annual Program Name program by preparing worksheets communication materials and coordinating meetings Converted employee status from temporary to permanent Researched and prepared a new termination of employment policy Tracked candidates and pushed for feedback on disqualifications time to fill statistics and other variables Specifically assigned to the Department Name department for the recruitment of up to Number requisitions 01 2003 to 01 2004 Medical Insurance SpecialistPain Control Associate Company Name City State Conducted exit interviews and verified that employment termination paperwork was completed Supported management in developing and implementing personnel policies and procedures Hired employees and initiated the new hire paperwork process Explained all of the human resources policies procedures laws standards and regulations to each employee Developed and facilitated job recruitment fairs Organized new employee orientation schedules for all new hires Tracked key dates and deadlines and maintained specific personnel lists Coordinated meetings developed meeting content and presented all human resources law updates Promptly corresponded with all applicants and coordinated and conducted interviews Led the creation of recruiting plans for all open positions Made salary adjustments and managed contract renewals and promotions Developed salary proposals for new recruits 01 1999 to 01 2003 Medical Insurance Account Representative Company Name City State Coordinated meetings developed meeting content and presented all human resources law updates Promptly corresponded with all applicants and coordinated and conducted interviews Led the creation of recruiting plans for all open positions Developed salary proposals for new recruits Made salary adjustments and managed contract renewals and promotions Tracked candidates and pushed for feedback on disqualifications time to fill statistics and other variables Specifically assigned to the Department Name department for the recruitment of up to Number requisitions Created and completed personnel action forms for all hires terminations title changes and terminations Handled all immigration related issues for each business unit Education 1 1998 Diploma Sharyland High School City Coursework in English Communications and Journalism 1 2000 S Diploma South Texas Vocational College City State 1 2002 South Texas College McAllen Texas LVN UTPA 2002 2004 Edinburg Texas 41 College Hours New Start CNA School 2011 2011 McAllen Texas CNA Texas Certified Skills administrative benefits brochures Business Development CNA competitive Conferences content client clients customer relations customer satisfaction customer service editing hiring HR marketing plans marketing Market meetings office networking nursing organizational processes Recruiting Recruitment staffing telephone TV
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Generate a Resume for a Healthcare Job
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LICENSED PRACTICAL NURSE STEP DOWN UNIT Summary Licensed Practical Nurse with 15 years in providing direct care under RN and MD supervision in diagnosis treatment prescription and follow up with patients from pediatrics to geriatrics Additional expertise includes management and staff supervision Strong desire to focus on preventative care and health education Energetic and motivational and leader dedicated to driving top quality patient care Looking for a position in a top notch facility with a commitment to innovative processes Nursing Expertise Geriatrics Pediatrics Correctional Nursing Occupational Health Med Surg Home Healthcare Hospice Care School Nursing Travel Nursing Agencies Hospitals Doctor Offices Nursing Homes Education 2012 Bachelor of Science Pre Med Foundations in Counseling Samford University City State U S 2009 Pre Nursing RN Lawson State Community College City State U S 2003 Licensed Practical Nurse Bessemer State Technical College City State U S Experience 01 2017 to 09 2017 Licensed Practical Nurse Step down Unit Company Name City State Recorded patients medical history vital statistics and test results in medical records Administered IV therapy and medications per MD orders Monitored post op vitals set up PCA fluids reviewed post op orders and orient patients to unit Developed and maintained quality care systems and standards including but not limited to creating and improving medical protocols guidelines Sound ethical and independent decision making ability consistent with medical protocols Disciplined energetic employee who quickly establishes rapport with patients and colleagues Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments Assisted patients with healing and recovery after surgery 01 2015 to 09 2017 License Practical Nurse Company Name City State Travel nurse to different nursing homes and hospitals Administered IV therapy and treadmill stress tests and ran nerve conduction tests in cardiac unit Delivered high quality and compassionate treatment to indigent and low income patient community Monitored post op vitals set up PCA fluids reviewed post op orders and orient patients to unit Developed and maintained quality care systems and standards including but not limited to creating and improving medical protocols guidelines Sound ethical and independent decision making ability consistent with medical protocols Disciplined energetic employee who quickly establishes rapport with patients and colleagues Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments Provided patient diagnosis under strict time constraints Evaluated patients presenting with asthma appendicitis and hernia Provided education to patients on detox and withdrawal medications addiction recovery coping skills and community resources Provided necessary health education training for patients Acted as patient advocate and implemented total patient care through a team nursing process covering 8 10 high acuity patients per shift Treated patients with strokes head traumas comas and intracranial hematomas Managed caseload of 20 clients providing education treatments IV therapy venipuncture and wound care Assisted patients with multiple chronic diagnoses including COPD and asthma Completed clinical rotations in Geriatrics Administered medications and assisted in diagnostic testing for HIV positive patients Responsible for primary care case management and medication management Evaluated patient care needs prioritized treatment and maintained patient flow Accurately documented all elements of nursing assessment treatments medications discharge instructions and follow up care 02 2015 to 01 2017 LPN Woundcare Nurse Company Name City State Achieved departmental goals and objectives by instituting new processes and standards for in patient care Responsible for primary care case management and medication management Evaluated patient care needs prioritized treatment and maintained patient flow Sound ethical and independent decision making ability consistent with medical protocols Disciplined energetic employee who quickly establishes rapport with patients and colleagues Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments Assisted patients with healing and recovery after surgery Managed team of medical support personnel Provided patient diagnosis under strict time constraints Provided behavioral emotional support and supervision for those with dementia and Alzheimer s Managed caseload of 20 clients providing education treatments IV therapy venipuncture and wound care Achieved departmental goals and objectives by instituting new processes and standards for in patient care Responsible for primary care case management wound care management and medication management Evaluated patient care needs prioritized treatment and maintained patient flow Accurately documented all elements of nursing assessment treatments medications discharge instructions and follow up care Coordinated with doctors and registered nurses to develop care plans for patients Often commended for maintaining the safety respect and dignity of residents Organized updated and maintained over 200 patient charts Skillfully performed suture removals for patients of all ages Maintained patient charts and confidential files 01 2012 to 02 2015 Correctional Nurse Company Name City State Managed and treatment of patients in an correctional setting providing sick call daily and triage care Recorded patients medical history vital statistics and test results in medical records Administered IV therapy and mediation Delivered high quality and compassionate treatment to indigent and low income patient community Developed and maintained quality care systems and standards including but not limited to creating and improving medical protocols guidelines Sound ethical and independent decision making ability consistent with medical protocols Disciplined energetic employee who quickly establishes rapport with patients and colleagues Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments Provided necessary health education training for patients Acted as patient advocate and implemented total patient care through a team nursing process covering inmates high acuity patients per shift Provided quality nursing care in accordance with resident care policies and procedures Worked as part of team to ensure proper care of body mechanics and safety of patient Partnered with team of Registered Nurses to ensure over all well being of all patients Tested glucose and administered injections Maintained patient charts and confidential files Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms
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Generate a Resume for a Healthcare Job
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SENIOR MANAGER SPECIALIST LEADER HEALTHCARE Executive Profile Seasoned Health Care Leader and clinician with deep operations experiences spanning multiple markets and health care delivery systems Demonstrated ability to lead complex projects to successful completion working with multi disciplinary teams Executive Leadership teams physicians management and staff clinicians Excellent communication skills creative strategic thinker and collaborative team builder I have spent the last 18 years serving leading healthcare organizations across the county including Mayo Clinic UMHS and Cedars Sinai as a Senior Leader with Deloitte Consulting LLP Seeking opportunities to work with innovative cutting edge organizations targeting healthcare transformations Skill Highlights Identifying Building New Service Offerings Creative Problem Solver Innovator Process Transformation with Change Management Healthcare Informatics merging technical with operations Creating and Maintaining a Performance Bases Culture Growing and Developing High Performing Team Oncology Transplant RN with pharmaceutical research experience Core Accomplishments Successfully managed and drove highly complex technical and organizational transformations at the countries leading healthcare organizations Management of 100M budgets Management of on going communication with Board of Directors and C Suite Facilitated communication and strategies to build and improve Physician Adoption Developed multi year multi state multi region timelines to deliver on time in scope and on budget projects Implemented targeted benefits metrics and Best Practices as a part of clinical transformation efforts resulting in tangible bottom line financial benefits Professional Experience Senior Manager Specialist Leader HealthCare May 1999 to March 2017 Company Name Served as a Practice Leader in Deloitte s Healthcare Strategy and Operations Practice Provided advisory services to enable clients to manage ever changing Healthcare Landscape Provided Leadership and Project Management to large complex multi year technical and operational transformations Clients served include Mayo Clinic Kaiser Permanente Cedars Sinai Sutter Health University of Michigan Health System CHI and Children s Hospital of Wisconsin Authored and contributed to numerous whitepapers and published content on HealthCare Delivery and Improvement Director of Home Care Services May 1996 to May 1999 Company Name Served as Director of Homecare Services for a hospital based agency that served a 10 county area rural and urban Participated in the planning and implementation of merger and acquisition of additional homecare company Re engineered operations and processes which resulted in increased efficiency and responsiveness of the agency as well as a 40 increase over a 1 year period decreased cost per visit and decreased utilization to maximize reimbursement New program development Infusion Services Pediatrics OB Mental Health and Private Duty Executive Director Owner February 1993 to May 1996 Company Name Developed planned and implemented a cost effective healthcare delivery system that has been recognized as a model for children with special needs Center provided nursing care as well as PT OT ST and educational services to medically fragile children and their families Center was first of it s kind to receive JCAHO certification Successfully lobbied the State of Ohio Medicaid Waiver program to reimburse for services provided at a free standing facility Contracted with third party payors and insurers for reimbursement Nurse Manager RN January 1984 to January 1993 Company Name Rainbow Babies and Children s Hospital has been consistently recognized as one of the top five children s hospitals in the country Managed a 35 bed Bone Marrow Transplant Oncology unit Daily operations management accountability Served as a member of the design team that developed the facilities planning workflow design and patient care experience for a new 300 bed pediatric hospital Education Bachelor of Science Nursing Ursuline College City State Executive Healthcare Management Certification CWRU Weatherhead City State MBA Healthcare Management Cleveland State University City State Completed 3 of 4 years course work Publications Presentations Optimization after Implementation Value Based Billing Transforming Healthcare Clinical Management Redesign Developing Multi Disciplinary Clinical Content Skills Seasoned HealthCare Advisor Excellent Communication Skills Creative Problem Solver Innovative Critical Thinker Leader Change Driver
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Generate a Resume for a Healthcare Job
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HEALTHCARE CONSULTING PROJECT ASSOCIATE Professional Summary Demonstrates exceptional professional agility adding value quickly in any role Effectively anticipates and responds to non static clinical operational and financial demands Proven consulting and analytical expertise in physician practice management revenue cycle and in the medical device supply and biopharm market Collaborative partner with leading global health company sales teams Leader in strategic market expansion and operational growth Known for unquestionable interpersonal skills and passion for teaching having developed robust education programs Dual US EU citizen compelled by language and global markets Education and Training May 2013 Select One Health Information Technology University of Texas City State USA Health Information Technology Executive Education April 2010 Master of Health Administration Graduate School of Public Health University of Pittsburgh City State USA April 2008 B A Communication and Rhetoric University of Pittsburgh City State USA Certificate in Professional German Graduated Magna Cum Laude August 2005 Intensive Language Studies Die Neue Schule City State Germany GPA Magna Cum Laude Accomplishments More More Awarded coveted post graduate administrative fellowship upon Master of Health Administration completion Skill Highlights Microsoft Excel Word Power Point Visio Access NextGen Electronic Practice Management Super User NextGen Electronic Health Record End User PolicyTech Vantage Analytics Valify Purchased Services Analytics PeopleSoft Financials Supply Chain Management Lawson Supply Chain Management Professional Experience 10 2013 to Current Healthcare Consulting Project Associate Company Name City State Oversee data analysis to support cost savings and management strategies Recommend non labor cost reduction savings based on cross functional business analysis Manage operations of clinical and perioperative work streams Lead team meetings presenting client deliverables to executive leadership groups Build consensus among key decision makers to support project implementation Engage appropriate clinical stakeholders to evaluate and approve product conversion Negotiate medical supplier manufacturer and contracted services agreements Leverage partnership with group purchasing organizations GPO to maximize contract access Interpret financial data stakeholder preferences and clinical evaluation information Facilitate commodity standardization in collaboration with system supply chain Write audience specific communications for all product and service changes Create clinical education copy for product implementations and conversions Navigate client databases to extract and analyze financial purchasing and other health data Facilitate strategic account partnership between client supplier and vendor relationships Develop comprehensive guidelines for client transition planning Design custom development programs to educate internal and client resources Balance projects and accommodating multiple client needs Accomplishments Develop client specific value analysis and reporting methodologies Support identification and implementation of 30M in clinical and interventional initiatives Validate over 20M in financial savings including diagnostics and pharmacy initiatives Implement financial enhancement models for revenue cycle process change optimization Lead sustainability reviews to ensure clients continue to realize implemented savings Slash over 30M in annual recurring non labor expenses 06 2010 to 06 2011 Administrative Fellow Company Name City State Participation in all MSO services including billing and cycle revenue management call center services provider credentialing practice assessments and vendor management Centralize Program Registration and Benefits Assistance department using root cause problem solving strategies Perform community analysis and serve as outreach coordinator for aligned organizations Open two pediatric clinics including preparation purchasing set up and go live Manage business operations of a two provider pediatric clinic Create and execute electronic fax solution pilot to streamline clinical communication and eliminate resource waste Coordinate prenatal tours across 7 pediatric clinics to capture pediatric and women s services growth potential Manage medical services requests across clinics billing program registration patient experience and navigation Write manage and monitor front office policies procedures and compliance 06 2011 to 05 2013 Director of Clinical Support Company Name City State Responsible for the overall quality and accuracy of clinical front office functions Practice acquisition of new clinics including project management staff assignment purchasing and go live Primary liaison between billing finance credentialing and operational procedure issues at 28 clinics Oversee training application and adherence of all front office program initiatives Plan and lead quarterly front office and program registration workshops for over 100 attendees Hire and train front office personnel Produce financial dashboards for practice administrators and medical directors Write training guides for Centex System Support Services and Confluence Conduct NextGen EPM implementation testing and end user training Oversee leave approval in NextGen and ADP for 36 physicians and mid level providers across 10 clinics Manager of all business operations and 7 direct reports at family medicine clinics and lab Lead patient safety and clinical competence initiatives for successful Joint Commission re accreditation Accomplishments Manage daily clinic collections reporting process change to eliminate zero tolerance financial errors Restructure front office new hire orientation curriculum to improve employee satisfaction and retention Define corporate scheduling and collections policies to increase front office collections by 11 Design Explorative Technology Front Office Workflow Redesign pilot to reduce encounter cycle time and improve workflow Establish University of Texas Health Information Technology partnership to coordinate clinical observations practicums 05 2009 to 05 2010 Administrative Resident Company Name City State Reconcile physician contracts to measure clinical productivity and bonus allocation Design mid level provider clinical rotation program and database to support tracking and recruitment efforts Collaborate with administrative leadership to develop cost savings initiatives to identify opportunities in divested business units corporate real estate and facilities management 03 2009 to 05 2009 Contractor MHA Candidate Company Name City State Analyze current marketing situation with collaboration among executives staff and external stakeholders Apply marketing concepts to identify and appeal to target market of long term acute care consumers Create marketing plan to expand referral base form strategic alliances and focus on personal selling 02 2009 to 05 2009 Contractor Pilot Immersion Program Company Name City State Identify current appointment process challenges for residents using flowcharts and project management tools Redesign computer access request process for system users to reduce throughput time and increase trainee satisfaction Apply Six Sigma concepts to streamline nurse educators suite to increase capacity and eliminate waste Skills acute care administrative go live streamline ADP Balance Benefits billing business analysis business operations call center contracts conversion cost reduction client clients data analysis databases database facilities management family medicine fax finance financial focus Front Office functional German Health Information Technology leadership marketing plan marketing market meetings access navigation optimization patient safety perioperative personnel policies presenting problem solving project management purchasing quality real estate recruitment reporting selling scheduling strategic strategic alliances supply chain user training vendor management Workflow workshops
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Generate a Resume for a Healthcare Job
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PROFESSIONAL HEALTHCARE REPRESENTATIVE Career Focus Experienced Healthcare Representative Seeking Pharmaceutical Sales Opportunity An experienced Sales Representative with a Unique compliment of Business to Business sales experience and customer development with proven ability to drive revenues Innovative thinker with excellent communication and interpersonal skills a demonstrated leader with a record of overcoming challenges to positively impact revenues in a competitive marketplace A team player with impeccable individual work ethic committed to success Professional Experience Professional Healthcare Representative January 2007 to Current Company Name City State Utilized understanding of necessary disease states to deliver strong technical and scientific presentations to influence customers the ST Louis market to increase prescriptions for products such as Toviaz Viagra Chantix Spiriva Lipitor Caduet Exubera Pristiq and Premarin Vaginal Cream Maintained knowledge of current trends in industry including Meaningful Use ACO and PCMHs Met established call averages and expectations to achieve sales performance expectations Executed targeted territory analysis of highest prescribing physicians to increase NRx and achieve second place finish in Little Blue Pill Big Green Contest 2014 Established partnership relationships with critical customer groups for a current 13 57 place rank with Viagra in 2014 Maximized resource utilization customer focus and strong technical knowledge to pull through key brand Viagra to achieve a 50 exit share in 2013 and 2014 Demonstrated tremendous business acumen leadership and strong technical selling skills as Viagra Field Faculty member in 2014 to ensure Cluster 1colleagues successful promotion of Viagra Evaluated Participants on Sales Call Evaluations participated in Virtual Classroom training as a Guest Trainer to provide leadership and best practices Contributed to team success by collaborating with other teams within the region to maximize field time impact and thus lead to a 105 attainment with Viagra in 2013 Executed Total Office Call in limited access offices to meet regional reach and frequency resulting in a 19 57 finish in 2013 Recipient of the 2012 Regional Performance Discretionary Fund that was established to allow State and Regional Managers to award top performers who have consistently demonstrated their commitment to excellence Analyzed data and managed territory to effectively target high prescribing physicians achieving the highest TRx Volume growth for Chantix and Toviaz to secure the first place finish in the Regional Cluster A Home Run Derby Contest in 2010 Winner of the March Madness District Contest in 2010 for outstanding sales performance of Lipitor and Chantix Achieved the greatest TRX volume for Lipitor and Toviaz in the Forward Motion regional contest 3 Time Quarterly Award Winner with sales goals to finish in top 20 of the company in 2010 Vice President January 1999 to January 2007 Company Name City State Core focus was analyzing customer needs to effectively establish and develop customer base leading to an increase in revenues by 24 in 2004 41 in 2005 and 35 in 2006 Marketed courier solutions to the St Louis Metro area and managed the entire sales cycle including key presentations to senior level management working directly with clients to establish and sustain competitive pricing and closing sales Gained invaluable experience developing a small business from concept learning to overcome challenges unique to creating market presence with no recognition and quickly developing client trust Launched a corporate presence within new sectors and established major clients including SSM Cardinal Glennon Children s Hospital Washington University St Louis University McCarthy Building Company and Colliers Turley Martin Tucker Clayco Construction Tenure exemplified by the ability to quickly learn and incorporate new concepts and technology based on customer needs Managed low cost marketing campaigns building strong awareness despite limited budget Formed a strategic alliance with the St Louis Minority Business Council to achieve local awareness and network with hard to see clients Researched market trends to assess the need for e commerce capability and initiated changes to incorporate an online order system creating a competitive advantage reducing operating costs and improving customer service 73 of customers switched to the system within 2 years Initiated creative sales strategies to lead to a 136 increase in revenues after 3 years Managed daily routes and schedules for a team of 7 delivery drivers Conducted various HR functions including interviewing and maintaining appropriate paperwork for independent contractors and employees Education Master of Business Administration Human Resource Development and Management 1 2006 Webster University City State GPA GPA 3 6 Recipient of the Anthony and Kim Thompson Outstanding Student Award Human Resource Development and Management GPA 3 6 Recipient of the Anthony and Kim Thompson Outstanding Student Award Bachelor of Science Psychology Communications 1 1999 Southwest Missouri State University City State Psychology Communications Skills budget closing competitive concept Council client clients customer service delivery drivers e commerce focus HR leadership marketing market access Office network presentations pricing promotion selling Sales scientific strategic Trainer unique
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Generate a Resume for a Healthcare Job
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I HEALTHCARE MARKETING SPECIALIST Professional Summary An innovative customer oriented Healthcare Administrator with a background in primary care and experience supporting a team of physicians in a busy medical office Expertise includes verifying insurance coverage records reviews marketing and schedule maintenance Searching for a leadership role in a team oriented company Education Healthcare Administration Pennsylvania College of Health Sciences 2017 City State Coursework in Epidemiology Coursework in Statistics Coursework in Health Care Policy Planning Coursework in Ethical Issues in Health Care High School Diploma Northeastern High School 2010 City State Recipient of the York Alumnae Chapter of Delta Sigma Theta Academic Award Scholarship Assistant Editor of the Literary Art Magazine President of Diversity Club Member of Cure Finders Club Presidential Classroom Alumna Core Qualifications Superb communication skills Excellent interpersonal skills Conflict resolution skills Customer and personal service Medical Terminology Event planning and coordination Budgeting and financial management Microsoft Office Suite Multitasking Problem solving Self starter Accomplished leader Knowledgeof Medicare Medicaid EEOC HIPPA FMLA ADA Management Marketing experience Efficient under pressure Cultural awareness and sensitivity Strong work ethic Team player with positive attitude Writing and grammar knowledge Detailed Oriented Strong analytic skills Deadline driven Professional Experience Healthcare Marketing Specialist City State Company Name Aug 2017 to Current Analyzed performance of marketing program to identify the best opportunities for optimization Established production schedules and communicated project to stakeholders Increased patient traffic by 5 Managed all social media forums including the company website social networking applications and message boards Healthcare Admin Intern City State Company Name Mar 2017 to Jul 2017 Scheduled appointments and registered patients Recorded and filed patient data and medical records Demonstrated analytical and problem solving ability to addressing barriers Directed patient flow during practice hours minimizing patient wait time Oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care Developed the design and execution of a program that contributed to 5 growth of the organization Customer Service Representative City State Company Name Jul 2016 to Sep 2016 Demonstrated mastery of customer service call script within specified time frames Maintained up to date records at all times Provided cross training to 4 staff members Facilitated information flow between customer service account management operations quality assurance training and payroll departments to guarantee call center objectives were met Sales Associate City State Company Name Jul 2015 to Oct 2015 Demonstrated mastery of customer service call script within specified time frames Maintained up to date records at all times Built customer loyalty by placing follow up calls for customers who reported product issues Formulated and enforced Service Center policies procedures and quality assurance measures Sales Associate City State Company Name Jul 2014 to Feb 2016 Establish or identify prices of goods services or admission and tabulate bills using calculators cash registers or Recommend select and help locate or obtain merchandise based on customer needs and or desires Optical price scanners Bag or package purchases and wrap gifts Exchange merchandise for customers and accept returns Clean shelves counters and tables Front Desk Assistant City State Company Name Oct 2013 to Jun 2015 Handled incoming and outgoing correspondence including mail email and faxes Answer queries regarding computers Drafted and typed grammatically correct office memos Managing test reminder calls photocopied all correspondence documents and other printed materials Retail Customer Service Associate City State Company Name Jun 2011 to Sep 2011 Greet customers entering establishments Assist customers by providing information and resolving their complaints Receive payment by cash check credit cards vouchers or automatic debits Open and close cash registers Performing tasks such as counting money separating charge slips coupons and vouchers Place special orders or call other stores to find desired items Completed floor replenishment to guarantee size availability and promote customer satisfaction Kept current on market and product trends to effectively answer customer questions Technical Skills Electronic Medical Database Microsoft PowerPoint Microsoft Excel Microsoft Word Microsoft Publisher Adobe Dream Weaver Adobe Photoshop Microsoft Outlook Windows Adobe Premiere Adobe Acrobat GIMP Adobe Reader Community Service Food Drive Mount of Salvation Church 2012 Volunteer ECO City Farms 2014 Socktober Drive Mount of Salvation Church 2015 Dining Room Volunteer So Others Can Eat SOME 2016 Volunteer White Rose Senior Center 2016 2017
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Generate a Resume for a Healthcare Job
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AUDIT AND RECOVERY SPECIALIST Summary Proficient and highly skilled Customer support specialist with years of experience seeking to use my extensive background in customer relations collections and sales into an intermediate level position with future advancement Experience Company Name City State Audit and Recovery Specialist 01 2016 to Current Review investigate analyze and resolve key issues at the provider and client level Manage outstanding inventory as assigned by maintaining daily call volume and inventory turnover rate expectations Adhere to all escalation timeframes and re status inventory according to department guidelines Interface and collaborate with various levels at the provider level to communicate outstanding inventory issues and attempt continuous follow up throughout the order to cash revenue cycle Utilize and contribute to refining department policy and procedures Identify and communicate process improvements which result in operational efficiencies Ensure systematic data oriented efforts to improve consumer and or client services Serve as resource and subject matter expert to less experienced staff Collaborate coordinate and communicate across disciplines and departments Ensure compliance with HIPAA regulations and requirements Demonstrate commitment to the Company s core values The position responsibilities outlined above are in no way to be construed as all encompassing Other duties responsibilities and qualifications may be required and or assigned as necessary Company Name City State Healthcare Collections Specialist 06 2015 to 01 2016 The handling of inbound and outbound calls from client customers Conduct account research and general analysis in order to assist customers Interacting with customers in order to resolve outstanding account balances and assist with payment plan set ups Following up with customers on payment arrangements Maintain accurate records and documentation within the customer s account Responsible for acting as a liaison between the customers and clients Maintain call control including a high level of professionalism and ensuring quality assurance scores are at a proper level Providing exceptional customer service in order to establish a one call resolution for customers Navigating Client Systems Other related duties as assigned Company Name City State Student Advisor Resolution Rep 12 2014 to 06 2015 Resolution of student questions Track escalated calls in database Follow basic procedures and phone scripts Use fundamental knowledge to navigate customer information systems along with a basic knowledge of client services and products Maintain work logs for specific account dispositions Assist other staff as necessary Company Name City State Customer Service Representative 05 2014 to 07 2014 Under direct supervision responsible for conserving maintaining developing and increasing business volume through existing clients by phone Develop internal and external customer relationships by providing understandable concise and accurate policy information through written and oral communication Reply to customers using multiple systems technologies and the coordination of other functions is required Provide information on a variety of complex customer service issues requiring knowledge of life insurance retirement annuity products and transactions focusing on customer satisfaction quality and efficiency Speaks with clients regarding service request or problems documents evaluates and resolves customer s inquiries Gain proficiency in automated workflow system Process incoming and outgoing mail using automated workflow system Process complex and varied service requests Represent Transamerica Life and Protection with professional pride to internal and external customers Consistently meet exceed set quality and productivity standards Company Name City State Customer Service Representative Sales Agent 03 2013 to 05 2014 Uses strong communication and listening skills to handle customer inquiries Makes specific offers to customers based on customer interest Offers suggested products and services quickly and efficiently Adeptly works between multiple applications containing customer and product information Answers inquiries by clarifying desired information researching locating and providing information Resolves problems by clarifying issues researching and exploring answers and alternative solutions implementing solutions escalating unresolved problems Maintains customer and product database Skills and Accomplishments Trained in HIPPA FDCPA and Medical Terminolgy Call Center Service Operations Multi phone Multi Monitor Use Complaint Handling Dispute Resolution Records Management 10 Key Account Management Active Learning Calendaring Client Relations Computer Proficiency Coordination Creative Problem Solving Critical Thinking Customer Needs Assessment Customer Service Sales Insurance Collections Data Collection Data Entry Documentation Email Executive Management Support Filing Grammar Internet Research Report Transcription Research Scheduling Service Orientation Speaking Spreadsheets Telephone Skills Time Management Typing Vendor Management Writing Letters and Memos Lotus Notes Minute Taking Multi Task Management Organizational Skills Prioritization Proofreading Reading Comprehension Computer Skills Microsoft Office Suite Microsoft Excel Microsoft Word Microsoft Outlook Microsoft PowerPoint Windows PeopleSoft Visual Content Manager Mainframe Clarify AS400 Epic SAP Type 45 WPM Education and Training Business Management 2018 Prairie State College City State High School Diploma General Studies 2012 Harlan Community Academy Highschool City State
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Generate a Resume for a Healthcare Job
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I HEALTHCARE MARKETING SPECIALIST Professional Summary An innovative customer oriented Healthcare Administrator with a background in primary care and experience supporting a team of physicians in a busy medical office Expertise includes verifying insurance coverage records reviews marketing and schedule maintenance Searching for a leadership role in a team oriented company Education Bachelor of Science Healthcare Administration Pennsylvania College of Health Sciences 2017 City State Coursework in Epidemiology Coursework in Statistics Coursework in Health Care Policy Planning Coursework in Ethical Issues in Health Care High School Diploma Northeastern High School 2010 City State Recipient of the York Alumnae Chapter of Delta Sigma Theta Academic Award Scholarship Assistant Editor of the Literary Art Magazine President of Diversity Club Member of Cure Finders Club Presidential Classroom Alumna Core Qualifications Superb communication skills Excellent interpersonal skills Conflict resolution skills Customer and personal service Medical Terminology Event planning and coordination Budgeting and financial management Microsoft Office Suite Multitasking Problem solving Self starter Accomplished leader Knowledge of Medicare Medicaid EEOC HIPPA FMLA ADA Management Marketing experience Efficient under pressure Cultural awareness and sensitivity Strong work ethic Team player with positive attitude Writing and grammar knowledge Detailed Oriented Strong analytic skills Deadline driven Professional Experience Healthcare Marketing Specialist City State Company Name Jul 2017 to Current Analyzed performance of marketing program to identify the best opportunities for optimization Established production schedules and communicated project to stakeholders Increased patient traffic by 5 Managed all social media forums including the company website social networking applications and message boards Healthcare Admin Intern City State Company Name Feb 2017 to Jun 2017 Scheduled appointments and registered patients Recorded and filed patient data and medical records Demonstrated analytical and problem solving ability to addressing barriers Directed patient flow during practice hours minimizing patient wait time Oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care Developed the design and execution of a program that contributed to 5 growth of the organization Call Center Representitive City State Company Name Jun 2016 to Sep 2016 Demonstrated mastery of customer service call script within specified time frames Maintained up to date records at all times Provided cross training to 4 staff members Facilitated information flow between customer service account management operations quality assurance training and payroll departments to guarantee call center objectives were met Customer Service Representative City State Company Name Jun 2015 to Sep 2015 Demonstrated mastery of customer service call script within specified time frames Maintained up to date records at all times Built customer loyalty by placing follow up calls for customers who reported product issues Formulated and enforced Service Center policies procedures and quality assurance measures Sales Associate City State Company Name Jun 2014 to Jan 2016 Establish or identify prices of goods services or admission and tabulate bills using calculators cash registers or Recommend select and help locate or obtain merchandise based on customer needs and or desires Optical price scanners Bag or package purchases and wrap gifts Exchange merchandise for customers and accept returns Clean shelves counters and tables Front Desk Assistant City State Company Name Sep 2013 to May 2015 Handled incoming and outgoing correspondence including mail email and faxes Answer queries regarding computers Drafted and typed grammatically correct office memos Managing test reminder calls photocopied all correspondence documents and other printed materials Retail Customer Service Associate City State Company Name May 2011 to Aug 2011 Greet customers entering establishments Assist customers by providing information and resolving their complaints Receive payment by cash check credit cards vouchers or automatic debits Open and close cash registers Performing tasks such as counting money separating charge slips coupons and vouchers Place special orders or call other stores to find desired items Completed floor replenishment to guarantee size availability and promote customer satisfaction Kept current on market and product trends to effectively answer customer questions Technical Skills Electronic Medical Database Microsoft PowerPoint Microsoft Excel Microsoft Word Microsoft Publisher Adobe Dream Weaver Adobe Photoshop Microsoft Outlook Windows Adobe Premiere Adobe Acrobat GIMP Adobe Reader Community Service Food Drive Mount of Salvation Church 2012 Volunteer ECO City Farms 2014 Socktober Drive Mount of Salvation Church 2015 Dining Room Volunteer So Others Can Eat SOME 2016 Volunteer White Rose Senior Center 2016 2017
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Generate a Resume for a Healthcare Job
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R HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE Summary Customer care representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name Skills Telecommunications knowledge Strong problem solving ability High customer service standards Active listening skills Customer service expert Telecommunication skills Reatail and Corporate Microsoft Office proficiency Time management Excellent communication skills Strong problem solver HIPAA compliance Type 60 WPM Experience Healthcare Customer Service Representative Company Name Oct 2011 to Current Handle inbound calls from customers with inquiries and questions regarding their health insurance wellness programs prescription plans and help provide the best solutions for the customers health and financial well being Assist in program development with new products and or services Process one time checking and credit card by phone payments Evaluate information and options and select the alternative that best meet the requirement of the issue s presented Custodian Company Name May 2010 to Dec 2011 Ensured spaces were prepared for the next day by taking out trash tidying furniture and dusting surfaces Swept and mopped floors and vacuumed carpets Washed and sanitized toilets sinks and showers and restocked disposables Secured facilities after operating hours by locking doors closing windows and setting up the alarm Customer Service Manager May 2004 to May 2011 Analyzed statistics and compiled accurate reports Recruited mentored and developed customer service agents and nurtured an environment where they can excel through encouragement and empowerment Kept accurate records and documented customer service actions and discussions Provided services to customers by cashing checks issuing money orders assisting with refunds and sending and receiving money grams Supervised 20 employees at a time enforced company regulations and delegated daily assignments Education and Training Diploma General Educational Rowan Cabarrus Community College General Educational Training and Onboarding Healthcare Customer Service OPTUM Received certification for training new hires as they enter customer service roles
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Generate a Resume for a Healthcare Job
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NATIONAL ADMINISTRATOR POPULATION HEALTH AND ASSOCIATE DIRECTOR VISIT CLINICAL PRACTICE Education Maters Certificate in Lean Six Sigma Healthcare 2015 Villanova University City State MPH Masters of Public Health Health Care Administration 2012 West Chester University City State M D Medicine 2001 Saint Petersburg State Medical Academy City Russia Executive Profile Healthcare executive with 16 years of progressive experience in acute and post acute care settings Experienced in clinical operations process improvement quality population health management clinical integration business development and marketing strategy in for profit and nonprofit health systems Exceptionally strong in design and development of value based solutions and collaborative approaches in health care delivery with physicians health systems and related organizations Professional Experience National Administrator Population Health and Associate Director Visit Clinical Practice 03 2014 to Current Company Name City State A home health company with net revenue of 1 billion and 300 service offices in 22 states Responsible for design and implementation of population health initiatives in 100 service offices nationwide Promote cross continuum collaboration with physician practices major health systems payors accountable care and community organizations Report to Division Director Visit Clinical Practice Designed and implemented HF initiative in 100 offices which led to 16 9 decrease in rehospitalizations 6 16 9 improvements in STAR outcomes 21 decrease in utilization of services and 5 2 increase in admits per day resulting in 13 085 546 in additional revenue in 14 months Successfully implemented career pathing programs to develop specialized care teams across practice resulting in the development of 461 cardiac leads and 3000 trained health professionals nationally Developed COPD program which received approval and recognition by National COPD Foundation Designed and implemented Comprehensive Joint Replacement CJR program to improve the quality of care Developed bundled program protocols for CABG AMI and Heart Failure for effective care delivery Fostered over fifteen provider payor relationships by developing operational clinical processes to integrate care across the continuum Conducted a practice wide gap analysis with patient experience committee to identify key problem areas and develop effective strategies for improvement Collaborated with policy team and overhauled clinical documentation to promote patient centered goals reducing documentation time by 30 min Led gap analysis for QAPI team to identify processes necessary to ensure patient safety Led the design of Palliative Care educational operational program in collaboration with specialty practices Performance merited two promotions in three years Resident Executive Administration 02 2013 to 02 2014 Company Name City State A 231 bed hospital part of Main Line Health a not for profit health system serving portions of Philadelphia and its suburbs Participated in a variety of projects which included process improvement initiatives service line initiatives patient centered care process flow impact and strategic planning Reported to Vice President Patient Care Services Facilitated strategic financial and operational planning and opening of OBS unit in collaboration with senior leadership Analyzed key elements to implement Patient Centered Medical Home PCMH and enhance access and continuity identify and manage patient populations provide culturally and linguistically appropriate care track and coordinate care measure and improve performance in cancer center Developed strategies for improving patient flow reconfiguring work layout reorganizing staff responsibilities and reducing patient wait time in cancer center Devised measurement standards to guide performance improvement in OBS unit Developed evidence based strategies to improve HCAHPS patient satisfaction score Conducted leader rounding with clinical staff to promote efficiency and build relationships in supplier customer chain Healthcare Consultant 08 2012 to 12 2012 Company Name City State National Institutes of Health NIH funded public health coalition serving Upper Merion Area As part of MPH graduate thesis Evaluated organizational sustainability and management processes communicated results to the key stakeholders and provided recommendations to senior leadership Developed strategies to increase utilization of expertise and services improve access to priority populations reduce service redundancy and facilitate membership growth Director Department of General Medicine Consultative Services General Physician 11 2005 to 06 2012 Company Name City State A 280 bed hospital with 30 000 OPD patients annually Clinical and quality operations management of the department and 70 FTE clinicians managed day to day operations of the department and maintained physician relationships reported to System Chief Medical Officer Led the establishment of primary care clinic and supporting diagnostics Led planning and construction of three deaddiction and rehabilitation centers Directed the organization of yearly medical camps to provide access to care to approximately 900 patients Established an international platform for staffing which led to worldwide recruitment of physicians to provide services Led community health needs assessment project to address priority health needs Directed cultural competency program and developed training guidelines for health professionals Collaborated with Director of Finance to develop system wide unit report cards to monitor turnover fiscal resource use and budgets for departmental activities Active with several hospital committees including Member of Patient Safety Committee Physician Leadership Assembly and Strategic Planning and Execution Committee Professional Affiliations American College of Healthcare Executives Member Healthcare Leadership Network of Delaware Valley Partner Healthcare Organization Ambassador Lean Healthcare Exchange Member Community Involvement Advisor Quality Insights Care Coordination and Medication Safety Project Advisor Population Health Alliance PHA Social Determinants of Health Project
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Generate a Resume for a Healthcare Job
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CNA IN SKILLED HEALTHCARE Professional Background I am looking to further my career using my knowledge and skills obtained in the healthcare industry over the past eleven years I feel I could contribute to any company where I may be employed by utilizing the training skills and experience I have acquired Skill Highlights ADL s Vitals I O Caretracker Documentation Positioning Gait Belt Sliding Board Transfer Mechanical Lifts Accomplishments Trained new employees at Redstone Highlands Geriatric Course CNA certification Excellent communication skills Associates Degree from the Art Institute Diploma in Computer Technology plus classes in Computer Systems Electronics Technology and Web Design at Westmoreland County Community College Professional Experience 10 2014 to Current CNA in Skilled Healthcare Company Name City State Provided primary resident care and assistance with daily living activities Provided caring companionship to elderly and developmentally disabled patients Worked as part of team to execute proper care of body mechanics and safety of patient Obtained vitals for a floor of 25 patients per shift Maintained patient privacy and confidential patient information Monitored patients with acute conditions 04 2013 to 12 2013 CNA in Skilled Healthcare Company Name City State Assisted patients with multiple chronic diagnoses including COPD and asthma Supported patients with customized patient teaching tools Maintained patient privacy and confidential patient information Obtained vitals for a floor of 25 patients per shift Provided primary resident care and assistance with daily living activities 08 2012 to 03 2013 CNA in Skilled Healthcare Company Name City State Provided primary resident care and assistance with daily living activities Worked as part of team to execute proper care of body mechanics and safety of patient Obtained vitals for a floor of 25 patients per shift Maintained patient privacy and confidential patient information Monitored patients with acute conditions 01 2011 to 04 2012 CNA in Skilled Healthcare Company Name City State Assisted patients with multiple chronic diagnoses including COPD and asthma Supported patients with customized patient teaching tools Participated in unit based Quality Assurance Program Escorted patients to examination rooms and prepared them for physician exams Provided primary resident care and assistance with daily living activities 09 2008 to 10 2010 CNA in Skilled Assisted and Personal Settings Company Name City State Provided primary resident care and assistance with daily living activities Provided caring companionship to elderly and developmentally disabled patients Obtained vitals for a floor of 25 patients per shift Maintained patient privacy and confidential patient information Provided diagnoses and treated patients with chronic and acute health problems including MI arrhythmias asthma COPD pneumonia Trained new employees for the skilled units 10 2007 to 09 2008 CNA in State Skilled Facility Company Name City State Assisted patients with multiple chronic diagnoses including COPD and asthma Supported patients with customized patient teaching tools Participated in unit based Quality Assurance Program Escorted patients to examination rooms and prepared them for physician exams Provided primary resident care and assistance with daily living activities 01 2007 to 07 2007 Home Health Aide Company Name City State Provided caring companionship to elderly and developmentally disabled patients Provided primary resident care and assistance with daily living activities Observed and documented patient status and reported patient complaints to the case manager Massaged patients and applied preparations and treatments such as liniment alcohol rubs and heat lamp stimulation Assisted with adequate nutrition and fluid intake Provided meals and housekeeping Education and Training 2014 Computer Systems Electronics Technology Computer Technology Westmoreland County Community College City State United States Computer Systems Electronics Technology Pre Nursing classes Liberal Arts Web Design and Programming Computer Technology 06 90 AST Degree Visual Communications Art Institute of Pittsburgh Visual Communications 06 81 Academic Diploma General Hempfield Senior High School City State United States Certifications Pennsylvania CNA license and previous SC CNA license Skills Arts Assisted Living CNA Coaching Customer Service Financial Home Health Nursing Receiving Shipping Web Design and Programming Additional Information Personal and Work References Upon Request
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Generate a Resume for a Healthcare Job
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OWNER Summary Results oriented individual with diverse background in management and customer service Dedicated to providing excellent customer service and Strong work ethic professional demeanor and great initiative Highlights Microsoft Office proficiency Employee training and development Schedule management Results oriented Dedicated team player Resourceful Bilingual in Language Arts and crafts aptitude Meeting planning Scheduling Concierge duties Operations management Marketing and sales specialist Excellent interpersonal and coaching skills Recruiting and selection techniques Interviewing Staff development training Internet savvy Able to work independently and as a member of a team Comfortable with diverse populations Excellent relationship building skills Excellent writing and critical thinking skills Interpersonal oral and written communication skills Clear public speaking skills Strong organizational skills Seasoned in conflict resolution Customer oriented Social media marketing Event planning Strong planning skills Supervision and training Client relations specialist Exceptional writing skills Event planning Microsoft Office Suite Dedicated team player Certified in Early Childhood Education Classroom management Parent teacher conferences Behavioral cognitive skills development Teaching tutoring and counseling Effectively work with parents Motivating students Interactive teaching learning Innovative lesson planning Conflict resolution techniques Calm and patient Curriculum development Excellent classroom management Excellent reading comprehension Accomplishments Customer Service Handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency Administration Performed administration tasks such as filing developing spreadsheets faxing reports photocopying collateral and scanning documents for inter departmental use Sales and Promotion Planned and executed promotional events to market services Successfully planned and executed corporate meetings lunches and special events for medical students residents and faculty Program Management Initiated and managed Student Technology Leadership Program STLP Customer Service Handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency Experience Owner 04 2014 to Current Company Name City State Non medical senior care Event and party planning Shopping for all occasions wedding showers groceries etc Pet house sitting Administrative Assistant Clerk Intermediate Healthcare 10 2010 to 05 2014 Company Name City State Planning many aspects of graduation recruitment orientation and various other projects throughout the year Responsible for tracking all resident evaluations and compiling results for monthly Evaluation Committee Meeting Ensuring all residents have completed all required components throughout their four year residency Supervising of various resident events Registering residents for required courses and workshops throughout their four year residency Working with faculty and staff to market and promote the residency program Beauty Consultant 04 2003 to 05 2013 Company Name City State Managed all customer accounts Coordinated sales and promotional events Tracking of product inventory Account management Administrative Assistant 11 2008 to 10 2010 Company Name City State Assist Principal Investigators and Lab Personnel with Animal Protocol information requests Compile distribute and track Annual Reviews for all Animal Labs on campus Participated in planning of Orientation for New Committee Members Assisting with updates on all approved animal protocols and modifications to ensure accuracy Creating and updating of office standard operating procedures Administrative Specialist Associate Program Manager 04 2007 to 05 2008 Company Name City State Laid off due to lack of funding for position Administrative Manager Coordinator for K12 Grant Funded Clinical Scholars Training Program Post Doctoral Managed application process including advertising interviews and arranging all materials Planned and implemented all aspects of Graduation for Clinical Scholars Coordinated meetings and scheduling of program events Led planning of two day Annual Symposium including marketing poster session for trainees travel arrangements invitation mailing and speaker arrangements Administrative Assistant 01 2003 to 04 2007 Company Name City State Provided Administrative support for the Family Medicine Clerkship working with third and fourth year medical students as well as support for the Faculty Development Institute Communicated with students faculty and physicians to coordinate student assignments Coordinated student manual and preceptor manual updates assembly and distribution on a semi annual basis Responsible for proctoring National Board Exam every four weeks Initiated and developed procedures manual for clerkship Academic Secretary III 01 2000 to 01 2003 Company Name City State Administrative support for first through fourth year medical student components Main student contact Participated in planning and organization of week long Comprehensive Clinical Assessment Exam for third year students Assisted in planning Orientation for third year medical students Coordinated and planned ongoing faculty and student meetings Worked very closely with a variety of departments faculty and programs within the medical school and external sources Organized and prepared student syllabi schedules and assignments for first and second year students throughout the year Initiated and developed procedures manual for job position and daily office procedures Education Bachelor of Science Language Literature Communication and Theater Arts Social Science Eastern Michigan University City State Curriculum Early Childhood Education Elementary Education Language Literature Communication and Theater Arts Social Science Interests Planning marketing and fundraising for community events Contributing time to church and community activities Working with the elderly Skills Account management Administrative support Program Management Advertising Marketing materials Meeting Planning Microsoft Office Personnel Program Planning Recruitment Research Sales Supervising and training Symposium Planning Travel arrangements Planning workshops
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Generate a Resume for a Healthcare Job
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HEALTHCARE ADMINISTRATOR OPERATIONAL AND STAFF REORG Executive Summary High energy Manager Analyst and Executive Assistant Successful in building and motivating dynamic teams Cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth I am naturally compelled to streamline costs boost company moral and revenue through innovative management techniques including all forms of social media Organized and diligent with excellent written oral and interpersonal communication skills Core Qualifications Operations management Staff development Policy Program development HR experience Supervision and training Cross functional team management Coding Multi media knowledge Complex problem solving Calm under pressure Sound judgment Organizational Restructure Change Root cause analysis Professional Experience Healthcare Administrator Operational and Staff Reorg Oct 2006 to Apr 2007 Company Name City State Responsible for all staff which consisted of 6 office clerks 4 surgeons 3 remote transcriptionists 3 part time students 2 medical assistants 1 in house biller and 1 in house transcriptionist Negotiated all terms of a new contract to carve out 95 of in house billing to an off site medical billing company i e invoicing payments payment plans collections Liaison between SDHS and 47 vendors i e IT specialists all credentialed hospitals medical supply vendors OSHA Reps etc Created a comprehensive project plan for total relocation of the practice beginning with construction and ending 2 months after the move Cut costs substantially by eliminating unreliable staff and bringing in more motivated efficient workers I also issued 2 promotions and 3 raises Encouraged more verbal communication from the staff and to each other and assisted them in achieving higher standards in order to move up in their positions This came from implementing employee reviews Learned of prior issues SDHS had with OSHA and immediately put controls in place to adhere to all compliance laws I enforced them via strict communication patience and perseverance Created project plans for each staff member to introduce accountability They learned how to regulate their timelines in Outlook by reporting their progress through the tasks module Implemented mandatory weekly staff and doctors meetings in order to stay on top of ongoing new situations Created all templates for agendas minutes and maintained ongoing task lists distributing them based on their criticality Attended monthly off site meetings for San Diego County Medical Administrators to stay informed of current additions amendments to policies for SHARP SCRIPPS etc I also attended seminars on my own time to enhance my ability as an effective communicator and Administrator Project Manager Bookkeeper for the entire corporation plus 2 personal corps I introduced Quickbooks to replace the outdated complicated accounting software being used By doing this I synced their reporting system with the accounting firm that handled their umbrella corporation Reported all employee payroll to Paychex All other checks were cut by me Operated in MS Office MS Project and Quickbooks daily Project Manager Project Analyst Executive Assistant Oct 2004 to Oct 2006 Company Name City State Responsible for complex projects for the VP of Risk Solutions and SVP of National Consumer Lending Remote employee in office with the SVP and 3 other Project Managers Traveled 35 of the time for meetings in various states Performed as a Project Manager on 3 large compliance related controls regarding a new database I developed for Risk Solutions Team Created reports on data requirements executed gap analysis root cause issues defined project scopes identified best practices created swimlanes and timelines in MS Project Facilitated daily weekly monthly conference calls with resource team members created process flows and compiled analyzed information uncovered in those meetings Reconciled general ledger lines to create monthly variance reports for the SVP Assisted compliance questions from fulfillment field reps regarding business unit procedures Monitored the monthly budget and established new procedures controls and tools concerning it Provided research and analytical support in the design development and implementation of projects supporting Project Managers and project teams Researched and maintained timelines problems and concerns analyzed project requests determined requirements and feasibility recommended improvements and completed other project related responsibilities per the VP and SVP as needed and instructed Used strong communication skills and developed solid relationships with all teams Operated in MS Office MS Project Powerpoint and Visio daily Healthcare Administrator Operations and Office Reorg Jun 2003 to Jan 2004 Company Name City State Supervised a staff of 6 medical clerks 3 doctors and 1 psychologist Managed all aspects of payroll including creating a new system of accountability Responsible for several large projects that ultimately brought in an additional 30 000 month Reduced the A R from 1 4 million to 11 000 by personally reconstructing billing procedures collections enforcement and small debt write offs Maintained all doctors files recredentialing CME hours and hospital affiliations Prepared weekly spreadsheets reports in Excel and Access to insure accurate statistical data regarding all sources of income Identified ways to lower costs and increase efficiency of all services provided Streamlined physical paper flow in the office by implementing email addresses for everyone in the office This eased huge burdens on collectors and increased productivity Healthcare Administrator Business Office Reorg Jan 2003 to Mar 2003 Company Name City State Supervised a staff of 25 collectors and 25 administrative assistants Investigated delinquent accounts and provided reasonable solutions for collectors Created and maintained daily reports for cost efficiency of overall collections and for daily income Determined the cost of supplies doctors employees etc and then lowered all costs by 25 Responsible for all things related to human resources and restructured personnel as needed Departed once the reorg was stable and successfully completed Logistics Supervisor Mar 2002 to Dec 2002 Company Name City State Contracted to supervise a special account with J Crew Clothiers which consisted of a staff of 18 Created maintained all reports manifests bill of ladings etc manually via Excel as I learned all aspects of logistics Designed supervised the creation of a database in Fox Pro that linked to Excel to produce a master list of all items en route to our warehouse from overseas It tracked freight from before it entered Long Beach Harbor to leaving on our trucks The database created bill of ladings manifests and several reports within seconds I also added controls that virtually loaded our containers by PO and weight enabling workers to load within all legal parameters without error Participated in a great deal of problem solving and troubleshooting Departed once my contract was successfully completed Junior Healthcare Administrator Statistics Coordinator Mar 2000 to Jan 2002 Company Name City State Identified opportunities for lowering costs and increasing efficiency in all services in order to maintain all federal grants Worked closely with Decision Support Medical Records and several other departments to determine cost frequency and reimbursement patterns of identified services Sought resources for obtaining data applicable to Newborn Careline Dept objectives Trained assisted and coached clerks techs nurses and doctors in organization of data activities and database operations Gathered reviewed and verified all statistics via OBStat Database and ACCESS bridge daily Maintained all backup for databases as well as installations Coordinated 93 nurse s schedules using ANSOS and modified developed other simple scheduling programs to ease complications Departed due to corporate restructuring resulting in the loss of over 1000 employees Statistics Coordinator Jul 1999 to Mar 2000 Company Name City State Created and implemented the WARS database for the Pharmacy Administration Accounts Receivable Department Archived figures for the Accounting Department to review and cooperated with Data Management on a daily basis Created produced six daily reports in Excel to substantiate balances for 4 on site pharmacies and 2 remote infusion centers Responsible for all payments invoices and delegated postings to appropriate A R reps Created spreadsheets for special projects in Excel and Microsoft Word as needed and was responsible for all off site storage archives and facilities Electronically released all available medicines for billing and collection reps daily Worked in PDX DESKTOP 7000 Specialized Clinician Services SCS ANSOS PC Anywhere daily Transferred to the Newborn Careline Department because the position was created for me and I was encouraged to take it Education Bachelor of Arts Psychology University of Southern California City State Graduated Magna Cum Laude Associate of Arts Social Sciences Long Beach City College City State Graduated With Honours Skills Reorganization Procedural Evaluations Ability to collect analyze report data Can easily work as a team or independently Great ability to lower costs increase efficiency MS Project MS Office all Windows OS all Mac OS Visio Advanced coding in fbml css html Databases I designed still in use LBMMC OBStat WARS and NEC PreLoad DB
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Generate a Resume for a Healthcare Job
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PLATFORM ARCHITECT HEALTHCARE INCUBATION LAB HIL Summary A driven technology professional with software architecture and development background and a passion for Agile methodologies I enjoy designing and developing platforms consisting of web applications and services that help businesses innovate and stay competitive Accomplishments Over 8 years of experience architecting and developing data intensive web based applications and services with expert level proficiency in middle tier and Service Oriented Architecture SOA and functional proficiency in data and presentation tiers Experienced with designing and developing horizontally scalable secure and reliable multi tenant web applications delivered in a SaaS model Proven success in working with dynamic startups as well as medium to large organizations Adept at navigating technical and non technical challenges through use of excellent communication skills creativity and practical knowledge Experience collaborating on cross functional agile teams that include Product Development Product Owners Quality Assurance and DevOps Proven record of collaborating with internal and external e g customers vendors partners and regulatory entities team members Experience 01 2015 to Current Platform Architect Healthcare Incubation Lab HIL Company Name City State Premera Blue Cross is a not for profit healthcare insurance provider in the state of Washington USA The Healthcare Incubation Lab is an internal startup backed and funded by Premera Blue Cross As a Center of Excellence CoE HIL is tasked with exploring and developing new opportunities at the intersection of Healthcare Insurance Technology It is a very small team using LEAN and agile practices to focus on the businesses major pain points My role on the team is that of a hands on Platform Solution Application Architect where I regularly explore and evaluate new technologies design solutions and develop proof of concepts POCs Led and collaborated with enterprise solution delivery teams in all phases from ideation to iterative delivery Collaborated in design and development of an API platform enabling delivery teams to rapidly exchange data with external EMRs Electronic Medical Records as well as internal line of business applications Provided guidance on current technology landscape and advised management on purchasing third party products and engaging external vendors Architected integrated and managed Okta IDaaS Identity and Access Management as a Service enabling all web applications and web services to follow consistent patterns for integrating with external and internal identity providers allowing teams to rapidly build and deploy line of business apps Performed security code reviews and web application security testing such as penetration testing to identify and remedy possible exploits and vulnerabilities thus strengthening the organization s security posture Integrated open source and commercial security penetration tools such as Burp Suite and OWASP s ZAP Zed Attack Proxy in the continuous integration and delivery pipeline to automatically and systematically test all successful deployments for common web exploits 04 2014 to 01 2015 Solution Architect Enterprise Architecture IT Strategy Company Name City State The Enterprise Architecture and IT Strategy team at Premera designs the systems and solutions built and used at Premera Blue Cross and all of its subsidiaries My role on the team was of a Project Architect which is essentially a hands on solution architect Collaborated in the design and development of a telephony and analytics solution built using a complex orchestration of web services to target customers for specialized care management which allowed Premera to reduce healthcare costs while significantly improving healthcare outcomes As an internal technology consultant specializing in Service Oriented Architecture SOA helped various teams adopt current software engineering industry standards and practices resulting in higher code reuse and reduced delivery times Participated in a core workgroup tasked with developing templates for high level and detailed design documents that are used by the Architecture team as well as individual delivery teams to follow a consistent standard within all of Premera Worked closely with program managers project managers solution architects enterprise architects and management to define milestones and ensure the high level and low level plans are aligned throughout the entirety of the project which improved project success rate Assisted various delivery teams with adopting Agile Scrum Kanban practices to improve customer satisfaction and reduce delivery time 01 2013 to 04 2014 Application Architect Research Development Company Name City State PriceMetrix is a SaaS startup based in the financial district of Toronto Ontario Canada PriceMetrix processes vast amounts of transaction level data and provides business intelligence solutions to retail brokerages commercial and investment banks in US Canada The Research Development team at PriceMetrix designed and developed BI analytics SaaS applications that are used by financial advisors throughout North America on a daily basis As the Application Architect I was responsible for designing and developing a unified SaaS platform for hosting all of the web applications and services Led development of a new flagship SaaS platform to deliver business intelligence analytics to large North American financial institutions which resulted in about 30 annual revenue increase for the organization Developed a highly available mission critical web application with high quality user experience that is used by about 35 000 financial advisors on a daily basis and resulted in about 30 annual revenue increase for the firm Designed and implemented SSO Single Sign On functionality for PriceMetrix web applications platform using SAML 2 0 Security Assertion Markup Language protocol and tokens Microsoft ADFS 2 0 Active Directory Federation Services WIF Windows Identity Foundation and STS Secure Token Services to support multitude of clients with disparate authentication systems Conducted daily standups with technology and business teams of large retail wealth management brokerages to customize and integrate PriceMetrix analytics applications within their proprietary order management systems and dashboards 04 2010 to 01 2013 Software Developer Research Development Company Name City State Developed data services for core platform to replace stored procedures and functions which enabled the customer facing web applications and services to orchestrate complex functionality without rewriting business logic reducing solution development times by 100 an average of 4 months vs 8 months prior Built custom solutions to interface existing legacy systems with new applications to provide a seamless and rich experience for the clients while minimizing pains of using legacy systems Ported a data warehouse and various data marts into database projects enabling the development team to fully automate deployment of databases and use source control to manage database schema reducing build and deployment times by 85 09 2009 to 04 2010 Enterprise Application Developer Information Systems Company Name City State OACCAC is a not for profit shared technology services organization that supports Ontario s Community Care Access Centres CCACs located in Toronto Ontario Canada Created and delivered high quality software while in IT services group which resulted in a promotion to Enterprise Applications Group within 1st year of joining the company Developed complex AJAX web parts user custom controls for large healthcare applications CHRIS Client Health Related Information System HPG Health Partner Gateway Helped setup and deploy CruiseControl a continuous integration deployment tool to reduce build and deploy times by 70 09 2008 to 09 2009 Software Developer IT Services Company Name City State Developed and improved applications used by the IT Services team by working closely with network and server specialists Assisted with design and development of OACCAC s public website websites for 14 client CCACs and a complex content management system for non technical users Developed and improved applications used by the IT Services team by working closely with network and server specialists Assisted with design and development of OACCAC s public website websites for 14 client CCACs and a complex content management system for non technical users Integrated Operations Configuration Management Database CMDB with Windows Management Instrumentation WMI to poll critical performance indicators from servers whenever a certain indicator reached the predetermined threshold an automated alert was generated and sent to Infrastructure operations teams via email and instant messaging allowing them to pre empt system failures and outages Education Jun 2009 Bachelor of Engineering Systems Computer Engineering B Eng Honours Program University of Guelph City State Canada Information Technology Infrastructure Library ITIL v3 Training Jan 2010 The Open Group Architecture Framework TOGAF 9 Level 1 Training Oct 2014 Skills NET ASP NET Active Directory Agile AJAX API Architect automate BI business intelligence Cascading Style Sheets excellent communication ca Computer Engineering Configuration Management consultant content management creativity CSS Client clients customer satisfaction data warehouse databases Database delivery designing Eclipse Electronic Medical Records email financial focus Forms functional Gateway HTML IIS Information Systems Information Technology Insurance IT Strategy ITIL Java Javascript Linux logic Mac messaging Access C exchange Windows Modeling MVC Enterprise network Object Oriented Programming Oct Operating Systems order management processes Product Development profit promotion Proxy purchasing quality Quality Assurance Research retail Scrum servers Scripting software engineering SQL SQL Server telephony T SQL UML Visual Studio wealth management web applications website websites
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Generate a Resume for a Healthcare Job
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DINING SERVICES COORDINATOR Professional Summary I have worked in fine dining in hotels for more than half of my career and I also have experience in the hospitalsetting I have been in the elderly care field for the last 20 years I have menu creativity and I can work a smallbudget or a large one I don t believe in waste therefore I will use leftovers to create wonderful soups sauces and salads Expert in managing kitchen staff and preparing foods at reduced cost without compromising quality and taste Skills Team leadership Budgeting and finance Self motivated Strong verbal communication Staff development Employee training and development Fine dining expertise Ordering and invoicing CPR certification Committed team player Process implementation Institutional and batch cooking Beautiful presentation of food Strong attention to safe food handling procedures Effective planner Food presentation talent ServSafe Certification Outgoing and energetic Training personnel Work History Dining Services Coordinator 07 2016 to CurrentBrookdale Hampton CoveHampton Cove AlabamaExpertly estimating purchasing needs and buying through approved suppliers Systematically tasted and smelledall prepared dishes and observed color texture and garnishes Effectively managed and assisted kitchen staff inproducing food for banquets catered events and member dining areas Consistently kept a clean and safeenvironment by adhering to all federal state and local sanitation and safety requirements Consistently kept aclean and safe environment by adhering to all federal state and local sanitation and safety requirements Ensured smooth kitchen operation by overseeing daily product inventory purchasing and receiving Followedproper food handling methods and maintained correct temperature of all food products Managed employees performed all in services cooked and coordinated with the registered dietitian to comply with state regulations Cleaned and washed dishes executed special dinners and holiday events Stayed in budget and ordered allsupplies and food for housekeeping nurses and kitchen staff Dining Services Coordinator 07 2016 to Current Company Name City State 07 2016 to CurrentBrookdale Hampton CoveHampton Cove AlabamaExpertly estimating purchasing needs and buying through approved suppliers Systematically tasted and smelledall prepared dishes and observed color texture and garnishes Effectively managed and assisted kitchen staff inproducing food for banquets catered events and member dining areas Consistently kept a clean and safeenvironment by adhering to all federal state and local sanitation and safety requirements Consistently kept aclean and safe environment by adhering to all federal state and local sanitation and safety requirements Ensured smooth kitchen operation by overseeing daily product inventory purchasing and receiving Followedproper food handling methods and maintained correct temperature of all food products Managed employees performed all in services cooked and coordinated with the registered dietitian to comply with state regulations Cleaned and washed dishes executed special dinners and holiday events Stayed in budget and ordered allsupplies and food for housekeeping nurses and kitchen staff Healthcare Kitchen Manager 10 2011 to 01 2015 Company Name AlabamaEstablished and maintained open collaborative relationships with the kitchen team Collaborated closely with theFood and Beverage Director to conduct staff meetings and resolve service product and personnel issues Collaborated extensively with interdisciplinary care team to meet the nutritional needs of each resident Established healthful and therapeutic meal plans and menus Coordinated nutrition care with other members ofthe health care team and delegated responsibilities Dining Services Director 07 2007 to 10 2011 Company Name City State Communicated openly and honestly with the management team during each shift to ensure it ran smoothly Skills Communication training empowering budget control transforming leftovers into soups salads and delicious meals Development of a stable staff and happy residents Able to generate all aspects of state regulations Records and logs kept up to date Family Functions and special events are especially fun and happy Professional and caring Able to adapt to any circumstance and cook to perfection Education Bachelor of Science Human Resources Management 1998 Faulkner UniversityMontgomery State Human Resources Management Activities and Honors Certified in Serve Safe Management and ongoing classes through the company understanding the agingindividual These classes are for aging with dementia as well as any other problems that the aging person mayhave Although the classes are within the organization They are very insightful and informative Therefore I amable to understand and comply with residents needs as well as pleasuresfor their favorite foods I have justcompleted my certification through online courses for substance abuse counseling I believe the more you knowthe more you can help someone else
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Generate a Resume for a Healthcare Job
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PHARMACEUTICAL SALES REPRESENTATIVE WOMEN S HEALTHCARE SPECIALIST Professional Summary Skills PROVEN ADMINISTRATIVE HIGHLY ORGANIZED LEADERSHIP SUPPORT EVENT PLANNING ENTREPRENEURIAL CONFLICT PUBLIC SPEAKING MINDSET RESOLUTION PROJECT STAFFING TEAM LEADERSHIP REPORTING AND SELF DIRECTED DOCUMENTATION OUTBOUND CALLING PROSPECTING Account Management Acquisitions ADMINISTRATIVE Contracts Clientele Customer satisfaction Customer Ssatisfaction Decision making DOCUMENTATION EVENT PLANNING Inventory TEAM LEADERSHIP LEADERSHIP Director Managing Marketing plans Marketing Market Mergers Communicator Organizational skills Problem solving PUBLIC SPEAKING Recruitment Relationship building REPORTING Sales STAFFING Strategic Strategic planning Team player Work History PHARMACEUTICAL SALES REPRESENTATIVE Women s Healthcare Specialist Company Name City State Doubled membership in an environment where acquisitions and mergers by National chain accounts directly affected potential membership recruitment Investigated and resolved customer inquiries and complaints in a timely and empathetic manner Responded to all customer inquiries thoroughly and professionally Provided an elevated customer experience to generate a loyal clientele Resolved all customer complaints in a professional manner while prioritizing customer satisfaction Set up and explained new membership contracts Effectively communicated with and supported sales marketing and administrative teams on a daily basis Assisted in creating pre season marketing plans to support department and divisional Strategies Communicated with vendors regarding backorder availability future inventory and special orders Developed Account Management Program that focused on maintaining existing account base while using referral and reference systems to attract new accounts Organized new member marketing program including identifying potential target accounts developing high touch outreach plans incentive packages and growth Objectives Successfully managed acquisition of a New England Association and increased membership by 50 within the first two years Asked appropriate open ended questions to discover prospects needs and requirements Representative of the year 2003 Successfully launched new products and rapidly gained market share Maintained an extensive knowledge of competitors their offerings and their presence in assigned territory Serviced accounts on a regular basis to propose new products or services and maximize revenue Identified and qualified accounts to assess market potential Consistently hit and exceeded quarterly sales goals Identified and analyzed key competitors and related products Contacted customers as soon as issues arose to immediately find resolution before the problems escalated Communicated regularly with territory regional and strategic managers for daily support and strategic planning for accounts Successfully sold brand name products while competing with the generic medicine Communicated regularly with territory regional and strategic managers for daily support and strategic planning for accounts Visited customer locations to determine needs set up contracts and provide training Education Bachelor of Arts Business Administration And Public Relations 1995 Heidelberg College City State Work History PHARMACEUTICAL SALES REPRESENTATIVE Women s Healthcare Specialist Company Name City State Doubled membership in an environment where acquisitions and mergers by National chain accounts directly affected potential membership recruitment Investigated and resolved customer inquiries and complaints in a timely and empathetic manner Responded to all customer inquiries thoroughly and professionally Provided an elevated customer experience to generate a loyal clientele Resolved all customer complaints in a professional manner while prioritizing customer satisfaction Set up and explained new membership contracts Effectively communicated with and supported sales marketing and administrative teams on a daily basis Assisted in creating pre season marketing plans to support department and divisional Strategies Communicated with vendors regarding backorder availability future inventory and special orders Developed Account Management Program that focused on maintaining existing account base while using referral and reference systems to attract new accounts Organized new member marketing program including identifying potential target accounts developing high touch outreach plans incentive packages and growth Objectives Successfully managed acquisition of a New England Association and increased membership by 50 within the first two years Asked appropriate open ended questions to discover prospects needs and requirements Representative of the year 2003 Successfully launched new products and rapidly gained market share Maintained an extensive knowledge of competitors their offerings and their presence in assigned territory Serviced accounts on a regular basis to propose new products or services and maximize revenue Identified and qualified accounts to assess market potential Consistently hit and exceeded quarterly sales goals Identified and analyzed key competitors and related products Contacted customers as soon as issues arose to immediately find resolution before the problems escalated Communicated regularly with territory regional and strategic managers for daily support and strategic planning for accounts Successfully sold brand name products while competing with the generic medicine Communicated regularly with territory regional and strategic managers for daily support and strategic planning for accounts Visited customer locations to determine needs set up contracts and provide training Certifications PROVEN ADMINISTRATIVE HIGHLY ORGANIZED LEADERSHIP SUPPORT EVENT PLANNING ENTREPRENEURIAL CONFLICT PUBLIC SPEAKING MINDSET RESOLUTION PROJECT STAFFING TEAM LEADERSHIP REPORTING AND SELF DIRECTED DOCUMENTATION OUTBOUND CALLING PROSPECTING Skills Account Management acquisitions ADMINISTRATIVE contracts clientele customer satisfaction customer Ssatisfaction decision making DOCUMENTATION EVENT PLANNING inventory TEAM LEADERSHIP LEADERSHIP Director managing marketing plans marketing market mergers communicator organizational skills problem solving PUBLIC SPEAKING recruitment relationship building REPORTING Sales STAFFING strategic strategic planning team player Additional Information Experienced multi faceted business professional with ability to quickly generate business results Seeking a position with Abbott for the Territory Sales Position in Tacoma WA Adept at attending job related conventions and managing special company events to attract candidates Top notch skills in relationship building problem solving and decision making Open and clear communicator with collaborative and hardworking style Membership Enrollment Director excelling at customer satisfaction and retention Flexible and hardworking in deadline driven environments Energetic team player with top launch organizational skills Intensive 3 Week training program in Radnor PA
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Generate a Resume for a Healthcare Job
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LICENSED UNITED HEALTHCARE INSURANCE SALES AGENT Summary Talent for identifying customers needs and referring appropriate company products and services while demonstrating the ability to gain customers trust providing exceptional follow up leading to increased sales and repeated referral of business Expertise in resolving escalated customer service issues quickly and effectively solving customers challenges Track record for assisting the Customer Service and Sales dept in achieving its potential by using my implementing experience increasing sales 13 46 above goal also interacting with all levels of management to improve customer and business satisfaction Secured over 65 Shared Success Awards Received several Sales Agent of the month Awards Awarded numerous prize gifts awards for consistently meeting exceeding sales goals successfully closed on all referred products and maintained weekly monthly KDM QA Scores of 100 Skills Time Management Effective Communication Trouble Shooting Problem Solving Cloud technology Skype Proficient Microsoft Office Suite Instant Messaging Web Chat Negotiating Up sell Cross Sell Ability Outlook Email Lotus Notes Quicken QuickBooks Experience Licensed United Healthcare Insurance Sales Agent Sep 2014 to Oct 2015 Company Name City State Provided services to clients changing or updating healthcare insurance needs by upselling cross selling a variety of health insurance products MA MAPD MED Sup and PDP s to groups and individual consumers geared to fit their healthcare needs Assists with outbound campaigns to ensure customer satisfaction Demonstrates prospecting skills meets or exceeds sales goals Delivers exceptional customers service to consumers to develop and build new client relationships by implementing strong people skills and product knowledge while gaining customers trust and building rapport while following and adhering to hipaa guidelines and company policy Account Executive Sales Agent FedEx Account Mar 2014 to Sep 2014 Company Name City State Responsibilities included maintaining and deepening existing customer relations Made outbound telephone calls to engage customers with new products and services that would develop value propositions to meet their business needs also Increasing the volume from existing customers Successfully delivered Client s family of services implementing well developed sales skills collaboration and effective negotiation Conducted daily rapport building with customers using a consultative sales approach and while maintaining a regular contact with designated accounts through an established sales process requirement Licensed United Healthcare Insurance Sales Agent Sep 2013 to Mar 2014 Company Name City State Provided services to clients changing or updating healthcare insurance needs by upselling cross selling a variety of health insurance products MA MAPD MED Sup and PDP s to groups and individual consumers geared to fit their healthcare needs Assists with outbound campaigns to ensure customer satisfaction Demonstrates prospecting skills meets or exceeds sales goals Delivers exceptional customers service to consumers to develop and build new client relationships by implementing strong people skills and product knowledge also gaining customers trust and building rapport while following and adhering per hipaa guidelines and company policy Customer Service Agent Apr 2013 to Sep 2013 Company Name City State Functioned as a primary resource in handling pharmacy pharmacist contacts via telephone ranging from routine to complex regarding insurance authorization benefits claims and general assistance Duties performed related to the resolution of adjudicated prescription claims with regards to member eligibility benefits parameters applied determination of prior authorizations or overrides and exceptions in systems Deliver exceptional customer and able to complete calls expeditiously and accurately with assurance confidence accuracy and professionalism on every member pharmacy pharmacist interaction in a fast paced call environment adhering all HIPAA and CMS compliance and regulations Customer Service Task Specialist Jul 2006 to Aug 2008 Company Name City State Made contact with Creditors new and existing clients daily to open update accounts negotiated account terms for clients added updated and modified PIF creditors on client profiles Collected processed and modified payments of ACH amounts dates educated and advised clients of new or counter proposals Consistently demonstrated effective customer service meeting exceeding quota goals of 200 inbound outbound calls daily while collaborating with customer care depts amp manager to enhance customer service Education and Training Completed various courses and seminars in customer service call center simulations sales strategies banking terminology in the teller role lockbox operations goal setting public speaking and computer skills Banking and Customer Service Training Certificate Wachovia Bank NA Charlotte NC Web IVR Certificate 2008 Central Piedmont Community College Charlotte NC Career Readiness Silver Certificate 2013 Goodwill Career Development Center City State Computer Office Information Systems Certificate 2001 Central Piedmont Community College City State High School Equivalency Diploma 2001 Central Piedmont Community College City State 3 75 Skills approach banking benefits call center CMS Client clients customer relations customer satisfaction customer service Customer Service Training customer care PDP Email fast goal setting Information Systems insurance IVR Lotus Notes MA Messaging Microsoft Office Suite Office Outlook Negotiating negotiation people skills Problem Solving proposals public speaking QuickBooks Quicken rapport requirement sales skills selling sales seminars telephone Time Management Trouble Shooting
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Generate a Resume for a Healthcare Job
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LICENSED UNITED HEALTHCARE INSURANCE SALES AGENT Summary Talent for identifying customers needs and referring appropriate company products and services while demonstrating the ability to gain customers trust providing exceptional follow up leading to increased sales and repeated referral of business Expertise in resolving escalated customer service issues quickly and effectively solving customers challenges Track record for assisting the Customer Service and Sales dept in achieving its potential by using my implementing experience increasing sales 13 46 above goal also interacting with all levels of management to improve customer and business satisfaction Secured over 65 Shared Success Awards Received several Sales Agent of the month Awards Awarded numerous prize gifts awards for consistently meeting exceeding sales goals successfully closed on all referred products and maintained weekly monthly KDM QA Scores of 100 Skills Time Management Effective Communication Trouble Shooting Problem Solving Cloud technology Skype Proficient Microsoft Office Suite Instant Messaging Web Chat Negotiating Up sell Cross Sell Ability Outlook Email Lotus Notes Quicken QuickBooks Experience 09 2014 to 10 2015 Licensed United Healthcare Insurance Sales Agent Company Name City State Provided services to clients changing or updating healthcare insurance needs by upselling cross selling a variety of health insurance products MA MAPD MED Sup and PDP s to groups and individual consumers geared to fit their healthcare needs Assists with outbound campaigns to ensure customer satisfaction Demonstrates prospecting skills meets or exceeds sales goals Delivers exceptional customers service to consumers to develop and build new client relationships by implementing strong people skills and product knowledge while gaining customers trust and building rapport while following and adhering to hipaa guidelines and company policy 03 2014 to 09 2014 Account Executive Sales Agent FedEx Account Company Name City State Responsibilities included maintaining and deepening existing customer relations Made outbound telephone calls to engage customers with new products and services that would develop value propositions to meet their business needs also Increasing the volume from existing customers Successfully delivered Client s family of services implementing well developed sales skills collaboration and effective negotiation Conducted daily rapport building with customers using a consultative sales approach and while maintaining a regular contact with designated accounts through an established sales process requirement 09 2013 to 03 2014 Licensed United Healthcare Insurance Sales Agent Company Name City State Provided services to clients changing or updating healthcare insurance needs by upselling cross selling a variety of health insurance products MA MAPD MED Sup and PDP s to groups and individual consumers geared to fit their healthcare needs Assists with outbound campaigns to ensure customer satisfaction Demonstrates prospecting skills meets or exceeds sales goals Delivers exceptional customers service to consumers to develop and build new client relationships by implementing strong people skills and product knowledge also gaining customers trust and building rapport while following and adhering per hipaa guidelines and company policy 04 2013 to 09 2013 Customer Service Agent Company Name City State Functioned as a primary resource in handling pharmacy pharmacist contacts via telephone ranging from routine to complex regarding insurance authorization benefits claims and general assistance Duties performed related to the resolution of adjudicated prescription claims with regards to member eligibility benefits parameters applied determination of prior authorizations or overrides and exceptions in systems Deliver exceptional customer and able to complete calls expeditiously and accurately with assurance confidence accuracy and professionalism on every member pharmacy pharmacist interaction in a fast paced call environment adhering all HIPAA and CMS compliance and regulations 11 2008 to 09 2012 Online Customer Service Sales Agent Web Ivr PSR II Company Name City State Received more than 100 inbound calls daily assisting personal and business customers with comprehensive website navigation troubleshooting and account maintenance establishing online accounts password resets creating user id s clearing cookies cache and temporary internet files Assisted customers with merchants and online bill pay issues and problems of reconciling accounts using Quicken and QuickBooks software utilized multiple screens and programs daily Educated and referred all product services types loans insurance saving s checking s opened and closed accounts issued new and replacement atm debit cards ordered checks issued refunds and credits processed cash advances Interacted with challenging customer issues with other departments via web chat and email resulting in first contact resolutions and exceptional customer service Consistently stayed up to date with company policies guidelines and bank regulatory compliances BSA USA PATRIOT Act OFAC FDIC TISA HMDA CRA 07 2006 to 08 2008 Customer Service Task Specialist Company Name City State Made contact with Creditors new and existing clients daily to open update accounts negotiated account terms for clients added updated and modified PIF creditors on client profiles Collected processed and modified payments of ACH amounts dates educated and advised clients of new or counter proposals Consistently demonstrated effective customer service meeting exceeding quota goals of 200 inbound outbound calls daily while collaborating with customer care depts amp manager to enhance customer service Education and Training Business Administration DeVry University Charlotte NC Business Administration 2013 Completed various courses and seminars in customer service call center simulations sales strategies banking terminology in the teller role lockbox operations goal setting public speaking and computer skills Banking and Customer Service Training Certificate Wachovia Bank NA Charlotte NC Web IVR Certificate 2008 Central Piedmont Community College Charlotte NC Career Readiness Silver Certificate Goodwill Career Development Center City State 2001 Computer Office Information Systems Certificate Central Piedmont Community College City State 2001 High School Equivalency Diploma Central Piedmont Community College City State 3 75 Skill Sets Trouble Shooting programming aproach banking atm lock box benefits call center clients customer relations customer service training email goal setting information systems insurance IVR Lotus Notes Messaging Microsoft Office Suite Outlook Ne negotiation navigation people skills policies Problem Solving proposals public speaking QuickBooks Quicken rapport building reconciling sales Time Management Trouble Shooting website development Sales Software Salesforce com TapScan Public Relations Software Bacon s Mediasource Factiva Desktop Publishing Software Photoshop Illustrator HTML
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Generate a Resume for a Healthcare Job
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HEALTHCARE EFFECTIVENESS AND INFORMATION SET COORDINATOR HEDIS Summary To obtain a position which utilizes and enhances my education and work experience with the Potential for career advancement Recognized for long hours commitment to customers attention to detail and follow up Work well as a team member or independently and under pressure Demonstrates ability to meet the needs of patrons dependable hardworking and punctual Excellent basic clerical and computer skill including knowledge of Microsoft Office Excellent interpersonal listening and communication both written and spoken skills Sound ability to keep sensitive information confidential Sound organization skills goal oriented proactive and excellent at reporting Highlights Proficient with Healthcare Effectiveness Data and Information Set HEDIS Proficient with Georgia s Medical Management Information System MMIS Proficient with Georgia Registry of Immunization Transactions and Services GRITS Excellent communication skills Advanced clerical knowledge Filing and data archiving Medical billing Accomplishments Provided award winning customer service to Consumer Cellular as well as AARP Members with ordering easy to use cell phones Experience Healthcare Effectiveness and Information Set Coordinator HEDIS 04 2014 to Current Company Name City State Handle inbound outbound member calls and assist them in obtaining service appointment scheduling arranging transportation and initiating reminder calls e mails and or faxes Educate and inform members about current and past due clinical services which improves member health outcomes and increases Health Plan HEDIS rates Conduct HEDIS provider chart request calls to support medical record capture for HEDIS supplemental data review and abstraction Record and document all member and provider outreach activity using Microsoft Office Suite applications and web based technology Review member plan eligibility using Georgia s Medical Management Information System MMIS Review member claims data to determine need for services using the Health Plan Proprietary Information system or Georgia Registry of Immunization Transactions and Services GRITS Identify and refer members to internal programs and services i e Case management and Disease Management Maintain strict confidentially and compliance with Health Insurance Portability and Accountability ACT during outreach activities Data Entry File Clerk Receptionist Customer Service Rep 10 2013 to 01 2014 Company Name City State Entered information from lease into the system Pulled Filed and Organized Resident Lease s in Numeric and Alphabetic order Worked the front window and signed in assisted walk in clients Answered incoming calls provided information about properties that are move in ready and contact leasing agents for information that assist with with more information the property and transferred all other calls to the appropriate department Customer Service Pharmacy Technician 10 2012 to 08 2013 Company Name City State Provided customer service to patients who wanted or needed to save money on name brand prescription drugs Activated Deactivated Rx Discount cards for qualifying and non qualifying patients Assisted pharmacist and pharmacy technicians with proper steps on how to bill the Rx discount cards Verified card benefits provided override codes when needed and reversed paid claims upon request Passport II Specialist 02 2012 to 09 2012 Company Name City State Provide General Information for customers who need assistance with obtaining a U S Passport Educate customers about personal account information and their minors Passport Customer Service Inbound Sales Rep 01 2011 to 12 2011 Company Name City State Provided award winning customer service to Consumer Cellular as well as AARP Members with ordering easy to use cell phones Took bill payments as well as made payment arrangements on account balances Customer Service Inbound Sales Rep 08 2010 to 01 2011 Company Name City State Assisted with ordering large appliances over the phone for customers Provided online assistance when needed and education about appliances Assisted with setting up appointments for cleaning repair and delivery Customer Service Sales Rep 06 2008 to 12 2009 Company Name City State Provided award winning customer service to Sprint Nextel and satisfy customers on every call Assisted customers with paying their bills as well as reading bills sold phones and accessories ported customers to Sprint Nextel Handled account modifications and all account needs Assisted with technical support for the Peek device activated and deactivated services when needed or upon request Debt Collector 02 2008 to 05 2008 Company Name City State Assisted with every day transactions as instructed Attended Owens Community College after work hours File Clerk and Backup Receptionist 08 2007 to 10 2007 Company Name City State Alpha and Numerical Medical Record Filing for the Claims Department Sales Associate 05 2006 to 12 2006 Company Name City State Performed all duties as instructed Education H S Diploma 2007 Humanities and Science Institute ICI City State Skills Customer service delivery faxes Filing Insurance Microsoft Office Suite Management Information System reading scheduling technical support technician phones transportation
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Generate a Resume for a Healthcare Job
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FIELD NURSE Professional Summary California licensed Vocational Nurse with 25 years of experience Maintain strong reputation for achieving high levels of patient satisfaction Works effectively as a team member and interact in a positive manner with patients including difficult individuals Core Qualifications CA License VN133323 Skill Highlights Patient centered care Accurately document patient conditions BAC screen drug screen collection ability Medication administration expert Acute and rehabilitative care Wound cleaning care expertise Mobility assistance IV drug therapy management Colostomy care familiarity Gastroenteral nutrition education Body mechanics knowledgeMedical clinical Specimen collection processing proficiency procedures comprehension Experience Field Nurse January 2011 to Current Company Name City State Helped physicians examine and treat patients by assisting with instruments injections and suture removal Supported patients with customized patient teaching tools Ensured efficacy of treatments through monitoring of treatment regimens Provided treatment within scope of practice as defined by state law Coordinated with doctors and registered nurses to develop care plans for patients Recorded patients medical history vital statistics and test results in medical records Escorted patients to examination rooms and prepared them for physician exams Performed lab tests and communicated results Served as a liaison between patients and physicians to assist patients in understanding their treatment plans Monitored patients with acute conditions Tested patients blood glucose levels Staff Nurse Detox Specialist December 2012 to October 2013 Company Name City State Recorded patients medical history vital statistics and test results in medical records Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments Provided education to patients on detox and withdrawal medications addiction recovery coping skills and community resources Acted as patient advocate and implemented total patient care through a team nursing process covering 10 high acuity patients per shift Accurately documented all elements of nursing assessment treatments medications discharge instructions and follow up care Coordinated with doctors and registered nurses to develop care plans for patients Home Health Care Nurse March 2009 to November 2010 Company Name City State Provided care for home bound vent patient Provided gastrointestinal feedings medications suctioning and family support Performed tracheotomy care and range of motion exercises daily Used house lift system to transfer patient to wheelchair Escorted patient to MD appointments Staff Nurse October 2008 to January 2009 Company Name City State Provided nursing care to patients including but not limited to distribution of medications wound care and carrying out MDs orders Worked closely with MDs during patient evaluations transcribed MDs orders Notified MDs of any patient change Worked closely with patient and family to address their needs and clarify any orders or procedures Set up any patient transfers to other facilities or to hospital for tests etc including transport scheduling Supervised duties of Certified Nursing Assistants Private Nurse May 2007 to September 2007 Company Name City State Provided primary care and assistance with daily living activities Performed tracheotomy care and range of motion exercise Ambulated the patient twice daily in backyard Provided support to the patient s family Assist the patient in reconnecting to vent Provided Gastrointestinal feeding medications and suctioning Escorted the patient to doctor s appointments and prepared them for physician exams Staff Nurse March 1999 to August 2006 Company Name City State Assisted patients in the 55 bed Respiratory Support Unit Provided Gastrointestinal feedings medications suction turned and repositioned patients and ventilated dependent patients Provided support to patients families including what can and cannot be done for an individual patient Recorded patients medical history vital statistics and test results in medical records Performed tracheotomy care and range of motion exercise for all patients Regularly consult with the physician in charge regarding any changes in patient Home Healthcare Nurse April 1992 to February 1999 Company Name City State Staff Nurse September 1987 to August 1991 Company Name City State Education Bachelor of Science Business Administration 1999 California State University City Associate of Arts Franklin Pierce College City State MINOR American History GPA 3 66 4 0 Interests Licensed Vocational Nurse San Francisco Community College San Francisco CA Additional Information Licensed Vocational Nurse San Francisco Community College San Francisco CA Skills clarify CA focus law Nursing processes scheduling statistics teaching
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Generate a Resume for a Healthcare Job
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TECHNICAL IT HEALTHCARE CONSULTANT Professional Summary Experience Technical Consultant building enterprise class IT systems for a range of industries such as financial businesses health care industry telecommunication distribution manufacturing transportation and pharmaceutical Skills Project Management Data Center Migration System Intergration Cloud Computing Services Application Integration Support Account Management Work History Technical IT Healthcare Consultant Company Name City State 04 2014 Current Design Build Test and Deploy base upon technical requirements of vendor System installations and maintenance Window 8 Professional server desktop network Implementation of Medisoft V20 Healthcare Application for Clinical Healthcare Facility Provided Data conversion from existing system to Medisoft V20 performance tuning and troubleshooting of server network desktop Automation of Backup Restore Participate in on call rotation 24x7 Linux System Administrator Company Name City State 10 2012 01 2014 Linux Red Hat configuration installations administration and monitoring twenty IBM Blades with fault tolerant snapshot LVM and selinux Manage and troubleshoot Linux servers network and application issues Apache Oracle Java System Administration bash scripting security satellite patching auditing Unix automation Managing and Administrating automation process utilizing Puppet Automation Tool to implement applications packages and upgrades on window and linux environment TCP IP networking and troubleshooting and maintain Level 2 and 3 support 24x7 UNIX LINUX System Administrator Company Name City State 04 2010 08 2012 Managed administered and provided remote troubleshooting and analysis for server client configuration TCP IP networking hardware protocols LAN and WAN technologies for over 500 servers running Red Hat version 5 6 and Solaris 9 0 Veritas Cluster Server maintenance on are group applications in the VCS environment Apache Tomcat Web Logic primary support of all applications using Apache and web logic VMware Administrator primary support of all applications running VM Oracle Middleware Database system administrative support Data Center Migration and Consolidation onto Cloud platform and enables Open System Technology diverted from IBM mainframe Tools NetScout Bib Brother NGROSS etc LVM crated file systems to match the specifications for UNIX servers System administration scripting security patching auditing Unix automation PCI Compliance Patching primary support of all system and application patching for UNIX Linus Windows Solaris System monitoring and alerting tools Maintain Level 2 and 3 support 24x7 DNS NIS NFS Good Documentation skills Entry level experience with Puppet Automation Tool Jumpstart kickstart Manage a highly distributed global network of server HP System Administrator Company Name City State 02 2007 03 2010 This position requires the maintenance and support of over 900 servers running HP UX 9 10 11i and linux servers MC Service Guard configuration and maintenance on the exiting service guard clusters for the Oracle databases Ignite UX configuration install and support for DR and build HP UX Linux Red Hat configuration and installations of Red Hat version 5 3 on IBM Blades HP Blades and Dell Blades Superdome created new Vpar partitions and maintenance on the existing Scripting write shell scripts to perform monitoring and daily maintenance of the applications and operating systems Disaster Recovery planning implementing and documenting LVM manage physical disks luns file systems and volume groups Analyze technical and business requirements Engineering design and layout Application maintenance and support for Highly Critical Application HP UX System Administrator Company Name City State 01 1995 02 2007 This position required the maintenance and support of over 1000 HP UX servers running HP UX versions 10 20 and 11 X Performed all system administration functions on the HP UX server for the crisis management team Superdome SM maintenance patches and upgrades HP_UX System Performance provided technical solutions to customers and high level support organizations within Hewlett Packard to increase system performance Veritas Clustering primary support and implemented VCS Clustering Disaster Recovery perform document and maintain DR procedure and guideline for Off site DR drills KVM created file systems to match the specifications for UNIX servers Korn Shell scripting security auditing UNIX Automation PCI Compliance Patching primary support of all systems Education Bachelor of Science Accounting and Computer Science Georgia State University City State 1987 Hewlett Packard Corporation HP Unix Training and Support IBM Corporation Disaster Recover Certification Recipient of Mathematic Scholarship to Texas Southern University Technical Certification in IT Technology Sponsor by Ford Motor Aerospace and Technology Division Programming and Computer Science Georgia Tech Institute City State 1990 Technical IT Certification Programming and Technology Georgia Tech Institute City State 1992 Certifications Deploy Hadoop Cluster Configuration and Performance Tuning Load Data and Run Application Monitoring and Troubleshooting Provide Technical Assistance in Administration and Automation Hardware IBM Blade Technology HP Blade Cisco UCS Blade Technology Dell Technology HP Servers Skills administrative support Apache auditing Automation Backup bash Cisco Clustering Hardware Consultant crisis management client Data conversion databases Database Dell DHCP Disaster Recovery Disaster Recovery planning DNS Documentation FTP Hewlett Packard HP HP UX HP UX 9 UX HP Servers IBM IBM mainframe Java Korn Shell LAN layout Linux Logic Managing Medisoft mail Windows window Window 8 Middleware Migration network NFS NIS operating systems Oracle PCI protocols Red Hat servers scripting shell scripts SNMP Solaris 9 0 Solaris System Administration TCP IP networking Technical Assistance Tomcat troubleshoot Troubleshooting HP Unix UNIX UNIX servers upgrades Veritas Cluster Server Veritas Clustering VM WAN
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Generate a Resume for a Healthcare Job
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OFFICE MANAGER MANAGING DIRECTOR Professional Summary Innovative customer oriented healthcare administrator with background in managed ambulatory and long term care Strong background in quality assurance claims analysis and management principles and practices Seeking a leadership role within an integrated delivery system Skills Strong p resentation skills Accomplished leader Patient evaluation intervention Professional bedside manner Adept at prioritizing managing deadlines Patient focused care Trained in pre and post surgical care Competent in physical assessments Minor surgery assistance awareness Work History Office Manager Managing Director 02 2014 to Current Company Name City State Overseeing entire clinical department and ensuring physician orders are followed through as requested Overseeing all of the office staff and the daily operations of the company Day to day problem solving for all departments in the office as well as taking problematic phone calls for all departments Hiring and training new office staff Hiring and training new doctors and physician assistants completing all the necessary paperwork Enrolling doctors and PAs with Medicare and malpractice insurance Setting up new employees with Practice Fusion and Payroll Communicating with doctors and physician assistants on a daily basis to ensure the day is running smoothly and resolving any issues they may have Marketing to home health companies to Company payroll Quality Assurance quality assurance 04 2013 to 02 2014 Company Name City State Liaising with patients nurses doctors pharmacists and various medical personnel on a daily basis to provide the utmost service to all involved in patient care Follow up with patients doctors and nurses to ensure that everything was accomplished as required Inputting patient information from the doctor s notes into the electronic medical Records Ordering and following up with laboratory and diagnostic workup as requested by the doctor as well as calling in medication to the pharmacy Recruited hired trained and coached on average of number new employees per year Established and maintained systems that safely met residents needs Skillfully developed departmental goals objectives standards of performance policies and procedures Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations Interpreted and communicated new or revised policies to staff Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs Developed and achieved financial and growth goals Continually maintained and improved the company s reputation and positive image in the markets served Encouraged creative thinking problem solving and empowerment as part of the facility management group to improve morale and teamwork Routinely collaborated with department managers to correct problems and improve services Supervised and managed the daily activities of a clinical team consisting of number physicians nurses and support staff Facilitated an on going assessment of patient family needs and implementation of interdisciplinary team care plan Investigated and reported issues relating to patient care or conditions that might hinder patient well being Led clinical team in delivering care services that promoted optimal resident health Volunteer 09 2011 to 05 2013 Company Name City State Interviewed patients to obtain medical information weight and height measurements and vital signs Documented patient information obtained from interviews Completed clinical rotations in Geriatrics Responsible for primary care case management and medication management Assessed patients and documented their medical histories Evaluated patient care needs prioritized treatment and maintained patient flow Assisted doctors with surgeries and non invasive procedures Collected blood tissue and other laboratory specimens and prepared them for lab testing Performed vitals glucose testing and assisted in administering injections and urinalysis Managed care for post operative patients through discharge Accurately recorded and reported test results according to established procedures Healthcare 01 2009 to 01 2011 Company Name Effectively communicated with patients to convey information about procedures in a clear concise manner Consistently updated patient charts performed blood work assisted doctors in surgery conducted patient physicals and aided in patient therapy sessions Loretto Hospital Bethany Hospital Education M D 1 2011 WINDSOR UNIVERSITY SCHOOL OF MEDICINE City Top Number of class Continuing education in Topic Awards School Diligence Award 2005 Writer s Craft Award 2005 World Issues Award 2005 Skills charts concise Hiring insurance notes Marketing office Payroll personnel problem solving Quality Assurance phone Additional Information AWARDS School Diligence Award 2005 Writer s Craft Award 2005 World Issues Award 2005 VOLUNTEER ANN AND ROBERT H LURIE CHILDREN S HOSPITAL Chicago Illinois Formerly Children s Memorial Hospital
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Generate a Resume for a Healthcare Job
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CUSTOMER SERVICE REPRESENTATIVE Summary My favorite part of working is being able to interact with people I love to provide Customer Service and provide the best experience with the company My personal experiences have made me realize I like to make a call or a store visit more worthwhile for the customer My purpose is make what can be a boring or tedious task to be a better experience and make a happy and loyal customer I mainly have worked in call centers and a little experience in sales and store customer service Highlights High customer service standards Computer skills in power point word autocadd chief architect word spreadsheet some Excel internet and intranet Dedicated to process improvement Conflict resolution proficiency Devoted to data integrity Troubleshooting skills Proficient with Microsoft Office Suite Bilingual in Spanish Proficient in reading and writing in spanish Strong writing skills and comprehension in both English and Spanish Accomplishments Managed call flow with up to 200 calls in queue per minute Exceeded corporate target for customer satisfaction for 2 3 months in a row several times Earned cash bonuses for Customer Satisfaction several times Experience Customer Service Representative Sep 2014 to Mar 2015 Company Name City State TMG is a call center where I attended customers with their Medicare RX plans and for Medicare Advantage Plans Accomplished customer satisfaction with members regarding billing advising on health and dental benefits quoting benefits and enrollments Customer Service Representative Oct 2013 to Sep 2014 Company Name City State Provided accurate and appropriate information in response to customer inquiries Demonstrated mastery of customer service call script within specified timeframes Improved customer ratings Sitel is a call center that is a third party outsourcing company that takes billing calls for USAA insurance company My job was to answer billing inquiries for home and auto insurance Successfully set up non payment cancellation arrangements applied payments and resolved billing issues Customer Service Representative Aug 2011 to May 2013 Company Name City State Collected customer feedback and made process changes to exceed customer satisfaction goals Made reasonable procedure exceptions to accommodate unusual customer requests Provided accurate and appropriate information in response to customer inquiries Addressed customer service inquiries in a timely and accurate fashion Developed effective relationships with all call center departments through clear communication Worked with upper management to ensure appropriate changes were made to improve customer satisfaction Built customer loyalty by placing follow up calls for customers who reported product issues Provided assistance to customers with online orders Communicated any video rentals owed via the store portals when needed Besides attending customers on phone I also resolved issues to customer requests and assistance via emails sent in to company Worked with management and corresponding departments related with complaints received from customers Customer Service Oct 2009 to May 2010 Company Name City State I worked for Headway Corporate on a contract temporary basis at AIG WNL where I had the opportunity to speak to clients about their retirement plans and products like 401k s and annuities Maintained up to date records at all times Built customer loyalty by placing follow up calls for customers who reported product issues Agent Apr 2006 to Feb 2009 Company Name City State Represented Nationwide as a licensed Customer Service Agent Performed quotes and changes to auto and home insurance policies Provided accurate and appropriate information in response to customer inquiries Addressed customer service inquiries in a timely and accurate fashion Maintained up to date records at all times Properly directed inbound calls in phone queues to improve call flow Floor Sales Associate May 2004 to Oct 2005 Company Name City State Enhanced customer service by interacting with customers and pinpointing their search an d needs on the product they were looking for Boosted sales by offering other choices and taking advantage of the sale for the week Healthcare Provider Aug 1999 to Oct 2001 Company Name City State AHS is a company who cares for mentally and physically disabled adults My job consisted of helping patients with their everyday activities including transportation and med administration Observed and documented patient status and reported patient complaints to the case manager Planned prepared and served meals and snacks according to prescribed diets Healthcare Provider Jan 1999 to Aug 1999 Company Name City State Through Manna I cared for a mentally and physically disabled adult I cared for only one because I was a long distance employee in El Paso TX Positioned client for comfort and to prevent skin pressure problems Documented client records on daily flow sheets Communicated to parents of client and to company Cared for client at either parents home as well as transportation when needed Education Associate of Arts Interior Design 2004 Amarillo College City State USA Associate of Arts Interior Design Border Institute of Technology Amarillo College City State Began Associates degree here but moved to Amarillo and continued and finished education in Amarillo Interests My interests are my family and enjoying my husband and children I love history arts and movies We love to travel sight seeing and visiting other family members Languages I am fluent reading writing and speaking both English and Spanish Skills Excellent interpersonal skills Compassionate and trustworthy Detail oriented Time management Professional and friendly Telephone Skills Active Learning Additional Information I like to spend time with family and church family I like to support school fund raisers and show appreciation for music and arts
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Generate a Resume for a Healthcare Job
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LICENSED HEALTHCARE COMMUNICATOR Summary To obtain a stable and growth oriented position which will allow me to promote the profession of nursing by training and developing current and future nurses Experience 10 2016 to Current Licensed Healthcare Communicator Company Name City State Representing clients on a variety of projects via inbound outbound telecommunication which includes Providing drug product information Identify adverse events and product complaints as outlined by client guidelines Provide patient education on prescribed treatment regimen Provide patient support to patients enrolled in Patient Support Programs Assist in training new employees including presenting educational material quality monitoring and coaching and feedback 02 2016 to 10 2016 RN OR Company Name City State Maintain a safe and sterile environment for the patient in the operating room Anticipate the needs of the surgical staff Monitor clients conditions reporting changes to Clinical or Client Services Manager Locate and obtain necessary equipment and supplies for various surgical procedures Accurately record and document patient information in regards to operative procedure and specimens Re stock operating rooms picking and putting out future cases Act as preceptor to new orientees 12 2015 to 02 2016 RN Supervisor Company Name City State Delegate and oversee care tasks to certified nurse aides Perform assigned duties including administration of medication wound care treatments and procedures Monitor clients conditions reporting changes to the supervising physician Follow up with execute and properly document doctors orders Perform admission assessments and discharge planning as appropriate 06 2015 to 12 2015 Field RN Company Name City State Home visits to clients in designated geographic territories Perform assigned duties including administration of medication wound care treatments and procedures Monitor clients conditions reporting changes to Clinical or Client Services Manager Follow up with execute and properly document doctors orders Perform client assessments as necessary Case management and coordination 09 2014 to 05 2015 RN Company Name City State Maintain a safe and sterile environment for the patient in the operating room Anticipate the needs of the surgical staff Monitor clients conditions reporting changes to Clinical or Client Services Manager Locate and obtain necessary equipment and supplies for various surgical procedures Accurately record and document patient information in regards to operative procedure and specimens Act as evening shift charge when needed keeping cases running smoothly closing the operating rooms re stocking rooms picking and putting out future cases 01 2014 to 08 2014 Billing Supervisor Company Name City State Analyze clinical information and obtain authorization for procedures and chemotherapy from insurance companies as required Collaborate with physicians to select appropriate medication alternatives when patient is denied coverage of current medication Consult with patients to determine current insurance coverage and guidelines Supervise staff of three billing employees and oversee activities of the billing department Collaborate with practice manager on policy and procedure as it pertains to billing department Attend departmental and educational meetings as required 04 2013 to 11 2013 Staff Nurse Evening Shift Charge Nurse Company Name City State Maintain a safe and sterile environment for the patient in the operating room Anticipate the needs of the surgical staff Monitor clients conditions reporting changes to Clinical or Client Services Manager Locate and obtain necessary equipment and supplies for various surgical procedures Accurately record and document patient information in regards to operative procedure and specimens Act as evening shift charge keeping cases running smoothly closing the operating rooms re stocking rooms picking and putting out future cases 06 2012 to 03 2013 RN Case Manager Company Name City State Review authorization requests to determine medical necessity and appropriateness using criteria such as Milliman and Quest Perform concurrent review on inpatient stays to determine continued need for acute care Perform on site review of patient charts to determine patient status and possible discharge needs Communicate with the medical director to determine need for denial of days or services deemed medically inappropriate 10 2007 to 06 2012 Staff Nurse Company Name City State Maintain a safe and sterile environment for the patient in the operating room Anticipate the needs of the surgical staff Monitor clients conditions reporting changes to Clinical or Client Services Manager Locate and obtain necessary equipment and supplies for various surgical procedures Accurately record and document patient information in regards to operative procedure and specimens Act as preceptor to new orientees Education and Training 4 2018 Master s Degree Nursing Nurse Educator Herzing University Nursing Nurse Educator 4 2014 Bachelor s Degree Nursing Salem International University Nursing Magna Cum Laude 7 2007 Nursing Diploma Certifications Reading Hospital School of Nursing Certifications 2 2016 BLS CNOR Activities and Honors American Nurses Association 6 2016 present AORN 2008 2012 Skills acute care billing Case management charts chemotherapy closing coaching Client clients discharge planning insurance director meetings presenting quality Quest reporting supervising telecommunication wound care
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Generate a Resume for a Healthcare Job
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CLAIMS SERVICE SPECIALIST Professional Summary Medical Billing Specialist with 3 years experience in a fast paced multiple client medical billing company Researched and denied claims and submitted appeals Familiar with health billing and collections Advanced knowledge of claims processing and pre authorizations Skills Medical terminology expert ICD 10 International Classification of Disease Systems Billing and collection procedures expert Hospital inpatient and outpatient records Inpatient records coding proficiency Outpatient surgery coding specialist HCPCS Coding Guidelines Familiar with commercial and private insurance carriers Insurance and collections procedures DRG and PC grouping Understands insurance benefits Research and data analysis Close attention to detail Adept m ulti tasker Office support phones faxing filing Excellent verbal communication MS Windows proficient Customer service award Skilled trainer Excellent time management skills Microsoft Outlook Word and Excel MS Office expert Supervisory training Accomplished leader Resource management expertise Knowledge of Medicare statutes and regulations Work History Claims Service Specialist 10 2013 to 06 2014 Company Name City State Filed claims per NextGen system Discussing coverage s and liability with insured claimant and body shops Also spoke with lienholders and medical providers Typing and data entry Obtaining police reports to determine liability for claims Reviewing estimates and correspondence faxed mailed and emailed in Issuing payments and scheduling rental reservations for insured and claimants Precisely completed appropriate claims paperwork documentation and system entry Correctly coded and billed medical claims for various hospital and nursing facilities Verified patients eligibility and claims status with insurance agencies Performed qualitative analysis of records to ensure accuracy internal consistency and correlation of recorded data Interacted with providers and other medical professionals regarding billing and documentation policies procedures and regulations Accurately posted and sent out all medical claims Submitted electronic paper claims documentation for timely filing Claims Specialist 10 2011 to 07 2012 Company Name City State Correctly coded and billed medical claims for various hospital and nursing facilities Meticulously identified and rectified inconsistencies deficiencies and discrepancies in medical documentation Diligently filed and followed up on third party claims Determined prior authorizations for medication and outpatient procedures Pre certified medical and radiology procedures surgeries and echocardiograms Researched questions and concerns from providers and provided detailed responses Reviewed analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records Researched CPT and ICD 9 coding discrepancies for compliance and reimbursement accuracy Actively maintained current working knowledge of CPT and ICD 9 coding principles government regulation protocols and third party requirements regarding billing Managed collections claims for unpaid bills against the estates of debtors Accurately posted and sent out all medical claims Submitted electronic paper claims documentation for timely filing Performed billing and coding procedures for ambulance emergency room impatient and outpatient services Precisely evaluated and verified benefits and eligibility Responded to correspondence from insurance companies Identified and resolved patient billing and payment issues Confidently and adeptly handled claim denials and or appeals Evaluated patients financial status and established appropriate payment plans Reviewed and resolved claim issues captured in TES CLAIMS edits and the clearing house Examined patients insurance coverage deductibles possible insurance carrier payments and remaining balances not covered under their policies when applicable Updated patient financial information to guarantee accuracy Subject Matter Expert 07 2012 to 10 2013 Company Name City State Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards Created and maintained computerized record management systems to record and process data and generate reports Supervised 15 claims specialist and answered work related questions via chat instant messaging system Took escalated calls from providers providing excellent customer service and solving all claim related problems Manually reprocessed claims for accuracy after being sent back by facilities with questions about denials and non payment Cross trained and backed up other customer service managers Solved unresolved customer issues Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals Identified individual development needs with appropriate training Effective liaison between customers and internal departments Defused volatile customer situations calmly and courteously Healthcare Agent Education Associate of Science Medical Billing and Coding Current Central Piedmont Community College City State Coursework in Business Accounting and Healthcare Administration Coursework in Healthcare Management Coursework in Healthcare Administration Coursework in Medical Front Office Assisting High School Diploma 10 2007 Skills accounting benefits billing communication skills customer satisfaction customer service customer service training data entry focus insurance listening Medical Billing police problem resolution Coding Read scheduling supervisor Typing type
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Generate a Resume for a Healthcare Job
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OCCUPATIONAL THERAPIST Professional Summary Highly motivated and accomplished Business Professional with 10 years experience in providing leadership and management to diverse teams while facilitating strategies for growth and profitability Comprehensive experience in multiple aspects of business operations project management regulatory compliance customer satisfaction staff training and procedure development implementation Leads by example as a tenacious trustworthy approachable and results driven team player with adept communication and problem solving abilities Areas of Expertise Operational Management Computer Skills Client Development Project Management Program Development Finance Analysis Training Development Customer Service Organizational Development Presentation Skills Excellent Communication Skills Business Management skills Computer Expertise Electronic Medical Records MS Word Excel Access Publisher PowerPoint Outlook QuickBooks Problem Solving Proven ability to troubleshoot and develop creative innovative solutions to business challenges successfully manage change for improved performance and efficiency Management by Mentoring Noted for ability to motivate performance communicate strong messages nurture partnerships and deliver significant sales growth History of successful health care leadership sales and project management Business Operations Outstanding accomplishments in business startup turnaround and financial operational management across diverse industries reinvigorating organizational infrastructure inventory technologies processes and financial measurement systems Customer Personal Service Knowledge of principles and processes for providing customer and personal services including customer needs assessment meeting quality standards for services and evaluation of customer satisfaction Skills Work History Occupational Therapist 02 2014 to Current Company Name City State Prescribing and implementing occupational therapy services to pediatric population of 0 21 yrs Administering and interpreting evaluation needed for treatment of fine oral and gross motor skills and sensory dysfunction Prescribing Fitting and training of medical devices for disabled persons Senior Director of Operations 07 2008 to 09 2013 Company Name State Responsible for the operational oversight of ancillary services product line including home health outpatient rehabilitation private duty nursing skilled nursing and premium programs within multiple regions encompassing direct supervision of regional directors of operations home health administrators sales and marketing recruitment teams compliance and in direct supervision of over 200 plus employees Directed multi site branch office operations in compliance with all federal and state regulations Established policy and procedure standards focused on quality improvement and best demonstrated clinical practice Led region in multiple deficiency free Medicare surveys to include home health rehab agencies skilled nursing facilities Led a team responsible for the development of start up home care agencies and rehab agencies Monitored and directed the development implementation and maintenance of therapy and home health in senior living communities and home care agencies in multiple states Increased gross revenue from 250 000 to 4 million annual from 2010 to 2013 Improved home health penetration throughout owned and managed senior living communities from less than 5 percent to 16 percent Achieved same store gross margin growth of 6 to 10 in therapy and 25 in home care Healthcare Coordinator 01 2004 to 01 2008 Company Name Prescribing and implementing occupational therapy services to adult and geriatric population Administering and interpreting evaluation needed for treatment of overall wellness physical dysfunction gross motor endurance memory muscular and sensory dysfunction Management of staffing team building caseload development integrations and compliance Building Bridges Therapy and Learning Centers Co Owner Therapy Director and Occupational Therapist Created strategies to enhance company deliverables for clinicians generating additional revenue streams to capture new customers increase market share and increase customer satisfaction Management of client services Caseload development marketing of services orientations or new employees financial oversight and analysis Development and implementation of Sensory Oral Motor Low Vision programs for child under 21 yrs Prescribing and implementing occupational therapy services to pediatric population of 0 21 yrs Administering and interpreting evaluation needed for treatment of fine oral and gross motor skills and sensory dysfunction Prescribing Fitting and training of medical devices for disabled persons Regional Director Responsible for all operational philosophical and technical training and program development in Home Health Outpatient Hospice and Skilled Nursing settings Provide education on company policies procedures rules regulations therapeutic processes financials management tools management approaches documentation Conduct presentations on models and theories that support the services culture and best practices of the organization Provide a rolling mentorship for clinicians and managers within the organization Development and education on therapeutic and wellness interventions and programs in order to provide the best quality of care in the industry Development and Presentation of AOTA Accredited CEU programs Balance Low Vision Urinary Incontinence and Dementia Management Training and Implementation of Digital Documentation systems for all product lines nationwide Education Bachelor of Science Occupational Therapy 5 2004 Midwestern University City State GPA Graduated Suma Cum Laude GPA 3 6 Occupational Therapy Graduated Suma Cum Laude GPA 3 6 Most Distinguished Student MWU Class of Masters of Business Administration Healthcare Management 6 2014 University of Phoenix GPA Phoenix Arizona Graduate Magnum Cum Laude GPA 3 89 Healthcare Management Phoenix Arizona Graduate Magnum Cum Laude GPA 3 89 Graduate Certificate in Accounting CPA Exam Candidate 3 2015 Skills Accounting acquisitions art Balance Bridges Business Operations business plan Oral CPA client customer satisfaction Documentation financials financial team building Leadership Director marketing market memory mentoring mergers network Nursing policies presentations processes program development quality Recruitment reporting Sales Staffing strategic technical training Vision
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Generate a Resume for a Healthcare Job
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SYSTEM ADMINISTRATOR ASSISTANT SUPERVISOR Professional Background Over 20 years of experience with a diversified background Facilitator contingency planning A seasoned Information Technology leader team player and technologist with the ability to evaluate problems develop strategies and implement Information Technology IT solutions More than 15 years progressive experience developing and implementing logistics and IT system support for aircraft and logistics and healthcare management information and command and control systems Particularly adept at handling change start up and problem situations involving business processes and supporting IT systems Directed the successful implementation of financial healthcare logistics management and technical information systems Completely knowledgeable and experienced in support planning techniques for weapon logistics transportation security healthcare and management and critical mission computer systems architectures Support provided ranges from that of a technical systems or functional contributor program manager and or business developer to consultant depending on the needs of the program or customer Skill Highlights Strong medical ethic Problem resolution ability Professional Experience 10 2001 to Current System Administrator Assistant Supervisor Company Name City State Edwin Combs Supervisor 618 229 2955 Assistant to the AMC A4 IT Supervisor A Functional Systems Administrator FSA at Scott Air Force Base for AMC A4 logistics systems The A4 focal point for integrating USTRANSCOM AF MAF and AMC logistics C2 and logistics management IT systems to insure a seamless and user friendly system that support the Mobility Air Forces global reach mobility missions Primarily insures that basic IT infrastructure policies and programs support the worldwide enterprise logistics system for delivering and implementing the Lean Logistics framework needed to provide support for AF e log 21 initiatives needed to integrate with DoD Joint and AF support for the War Fighter Understand technologies such as XML JAVA and interface and communications technologies needed to support AF and AMC efforts in the areas of technical data logistics management and business intelligences implementation distribution and user access at all levels of the mobility enterprise Additionally completely understand technologies such as Transactional Processing Systems UNIX Windows Publish and Subscribe using Web Services BI Seamless Data Sharing Relational Databases Data Repositories GUI Tools and Wireless Networks etc Provides technical advice on the design development and sustainment of management and C2 logistics systems Assists with development of functional guidance for new systems and for major system modifications and system integration needed to support logistics and operations planning management and execution of business processes needed to support AMC Mobility 21 operational concepts and AF digital technical data in the 21st Century Ten years specialized experience in diagnostics and troubleshooting of personal computers and LAN Local Area Network related components on Windows Vista XP and 2000 Networks for up to 750 users Configures user accounts and security groups in Directory and Resources Administrator DRA Lead technician on setting up private network shipped to off site bases to include Microsoft Server 2003 and Active Directory Created Standard Operation Procedure SOP for VTC and an Operating Instruction OI for Communications Security COMSEC Coordinates Schedules and provides training to users on VTC equipment Tandberg s VoSIP telephones and all other computer related equipment The divisions Primary Video Teleconference facilitator for eight years Maintains one VTC room for unclassified and classified VTC s Responsible for all coordination and setting up of all VTC s approximately 30 a month Primary COMSEC Responsible Officer for the commands VTC 07 2000 to 01 2002 HealthCare Consultant Company Name Directed and successfully implemented health screenings to include blood pressures cholesterol and diabetes testing at Fortune 500 companies such as Daimler Chrysler and Union Pacific Railroad Database management using a Health Risk Assessment tool Analyzed the data to provide the companies with detailed metrics on their employee s health assessments Contacted all the major Health organizations to request informational materials and in addition created fact sheets to be presented to the individuals regarding their results from the screening Answered general questions and often recommend customers to contact their physician Provided educational materials for customers and contact information if customers needed physician assistance 12 1999 to 07 2000 Clinical Research Associate Company Name Responsible for developing documenting advocating and implementing integrated medical system concepts for the BMT division Program lead for four pharmaceutical companies and hospital clinical trials Lead on data integration within the BMT division Developed and maintained a records database with study patients information Identified Reported and provided recommendations to the BMT staff regarding the clinical studies Responsibilities included patient contact to inform them of procedures and side effects follow up with a physician Established effective working relationship with persons from different organizational levels 12 1997 to 12 1999 Company Name Responsible for developing documenting advocating and implementing integrated medical system concepts for the BMT division Program lead for four pharmaceutical companies and hospital clinical trials Lead on data integration within the BMT division Developed and maintained a records database with study patients information Identified Reported and provided recommendations to the BMT staff regarding the clinical studies Responsibilities included patient contact to inform them of procedures and side effects follow up with a physician Established effective working relationship with persons from different organizational levels United Healthcare ROHO Incorporated Education and Training Masters Information Management Webster University City State Information Management Bachelor of Science Health Education Southern Illinois University City State Health Education May 2004 Master of Arts Computer Resource and Information Management Webster University Computer Resource and Information Management Coursework Program Management Systems Analysis and Design Database Management Security Business Administration Business Administration 1996 Bachelor of Arts Community Health Education Southern Illinois University Edwardsville IL Community Health Education 1993 Associate of Science Southwestern Illinois Community College May 2004 Microsoft Certified Systems Engeneer MCSE Microsoft Certified Systems Engineer Certification Managing and Maintaining a Windows Server 2003 Environment Implementing Managing and Maintaining a Windows Server 2003 Network Infrastructure May 2004 Security Certification Skills Active Directory Air Force basic BI business processes Database Management database FSA Functional GUI Instruction JAVA Local Area Network LAN Logistics Managing materials access Microsoft Certified Microsoft Certified Systems Engineer MCSE Windows 2000 enterprise Network Networks organizational policies Program Management Relational Databases Risk Assessment Standard Operation Procedure SOP Supervisor Systems Analysis and Design system integration technician telephones troubleshooting UNIX Video Vista XML
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Generate a Resume for a Healthcare Job
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DIRECTOR OF APPLICATIONS Profile Accomplished Healthcare Professional with an exemplary background in Healthcare IT Progressive leadership experience in Healthcare IT Proven ability in strategic planning business requirements gathering creating roadmap with short term and long term goals budget estimation and management negotiation return on investment and return on value analysis Proactive leader with an excellent work ethic and commitment to exceptional customer service Skills Graduate Assistant Team Lead Lead implementation of Optical Character Recognition OCR system in Registrar Office Technical Proficiencies HCIS EHR Meditech Magic CS 5 6x and 6 x Athena PM Tools MS Word Excel Power point Quick Base SharePoint Project Visio Professional Experience Company Name July 2013 to Current Director of Applications City State 400 licensed bed non profit faith based Hospital with Residency Program two Nursing Homes and ten outpatient Physician Practices Report to the VP CIO of IT Management of all IT Applications Administrative Clinical Revenue Cycle Ambulatory Ancillary Manage 5M budget Evaluate organizations IT needs create strategic plan and implement new projects Negotiation Saved over 250 000 when purchasing new products Manage staff 7 Application Analysts 2 Team Leads and 2 Consultants EHR workflow re design and optimization Integrating standalone applications and systems to automate the workflow Consolidating and eliminating redundant applications Initially there were over 125 applications and systems so far eliminated 25 redundant applications ARRA Meaningful Use Gathered documentation for Meaningful Use Stage 1 CMS Audit submitted audit documentation and passed the Audit Lead Team to prepare for MU stage 2 attestation Currently leading Team to prepare for MU Stage 3 attestation ICD 10 Working collaboratively with Revenue Cycle and clinical departments to optimize the EMR workflow to be prepared for ICD 10 prior to the Oct 1 2015 deadline Lead implementation of computerized provider order entry CPOE provider documentation nursing documentation bedside medication verification LAB glucose monitoring system RALS EHR Application upgrades Meditech Curaspan and Midas interface engine upgrade Cloverleaf patient portal DIRECT messaging system via health information exchange HIE NYeC HealthiX clinical content mapping LOINC SNOMED RxNorm using IMO and single sign on Imprivata Executive Team member on a Six Sigma project for optimization of workflow and to reduce length of stay in Emergency Room Population Health Initiative Executive Team member of NY Queens Long Island DSRIP program IT Committee a NYS initiative to reduce readmissions and to reduce Medicaid cost Company Name January 2012 to June 2013 Project Manager City State 140 licensed bed for profit organization with 3 outpatient clinics Reported to the CIO Worked closely with other Department Heads in various project implementations Project management product evaluation and contract management Saved over 75 000 by negotiating price when purchasing new products Introduced project management methodologies ARRA Meaningful Use Lead MU Stage 1 initiative Successfully attested for Stage 1 Year 1 and prepared documentation for CMS audit Health Information Exchange HIE Gathered business requirements created roadmap presented phase wise implementation plan with high level milestones to Executive Committee Lead phase 1 implementation ICD 10 Performed gap analysis along with HIM Team and prepared project plan Lead EHR implementation in Labor and Delivery department Philips TraceVue fetal monitoring and documentation system Lead implementation of EHR in Cardiology department CardiacScience Pyramis Lead migration of interface engine from HL7 connect to Summit Interface engine E prescription Dr First Lead implementation of standalone version of e prescription and prepared project plan for its integration with EHR Meditech October 2011 to May 2012 Healthcare IT Consultant Company Name January 2008 to September 2011 Program Manager Consultant State Prepared project plan for implementation of computerized physician order entry ordersets Zynx physician and nursing documentation e prescription clinical portal single sign on and Meaningful Use Stage 1 initiative Managed 5M budget 2000 licensed bed for profit Healthcare Organization with 15 Hospitals and several Ambulatory clinics Corporate Manager Projects and Applications Reported to the Corporate CIO CNO and CEO Served as a member of Corporate IT and Administrative Steering Committee Worked with Compliance Officers and Legal Counsel to manage IT policies and procedures Managed 20M budget Negotiation and contract management Saved over 1 5M by negotiating price when purchasing new products and systems Participated in monthly and quarterly Enterprise IT Governance meetings Reviewed the status of ongoing IT projects issues major change requests resource constraints and requirements project prioritization and budget As many as 50 large scale Enterprise wide projects with capital budget over 5M and 75 regional facility level projects Created strategic plan to accommodate Health Systems IT needs for new business initiatives such as new facility acquisitions and business unit expansions Managed staff and budget 50 direct reports and up to 150 indirect reports Regional Application Managers Project Managers Business Analysts Programmers Consultants and offshore Teams Built strong IT Teams by mentoring motivating and giving opportunity to grow Worked closely with Regional IT Teams in consolidating applications and systems Eliminated redundant systems applications standardized workflow by implementing best practices across the Health System Initially there were over 500 applications Eliminated as many as half of those applications by integrating the systems and implementing best practices With the support from Senior Management promoted the culture of implementing Projects as Hospital wide initiatives instead of as IT initiatives that lead to smooth transition during new Project implementations across the Health System Enterprise wide Implementations Lead Teams during migration of legacy EHR systems to Healthcare System s preferred EHR System Meditech Strategically deployed EHR across the Health System in 3 to 4 phases based on the services provided at each hospital Reduced the implementation timeline from 9 12 months to 6 8 months by eliminating the redundant tasks with the lessons learned from initial pilot projects and by adopting standardized workflow and processes during implementations Reduced the overall implementation cost by 25 30 by training and utilizing more internal resources from various departments and less external resources consulting services Lead Teams during implementation Computerized Physician Order Entry Order sets Physician and nursing documentation voice recognition system for Provider dictation patient education and discharge instructions Worked closely with the HIM Directors Physicians Case Managers and Clinical Documentation Specialists for implementation of standard documentation forms and templates across the Health System Lead Enterprise wide data archiving and reports standardization project Education and Training University of Nevada 2007 Masters of Science City State Sri Ram Engineering College 2005 Bachelor of Engineering City India Professional Associations Interests HIMSS NYC chapter member 1 Page Additional Information HIMSS NYC chapter member 1 Page Skills acquisitions Administrative automate benefits budget CMS consulting content contract management Delivery dictation Documentation Senior Management forms insurance Team Lead Legal Magic Meditech meetings mentoring messaging Excel Exchange Office Power point 2000 MS Word Midas migration negotiating Negotiation Enterprise Nursing OCR Oct 1 optimization Order Entry PACS policies processes profit coding Project management purchasing Quick recruiting scanning Six Sigma strategic Summit Time management transcription upgrades upgrade Visio wise workflow
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Generate a Resume for a Healthcare Job
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ENGINEER Summary Work Ethic Personal Ownership Responsibility Adaptability ability to learn quickly and accurately Positive attitude Timeliness Positive appearance and customer interactions Highlights Microsoft Office Suite expert Conceptual thinker Self motivated professional Experience March 2015 to Current Company Name City State Engineer Assisted customers with complaints Performed routine maintenance Troubleshot electronic parts of the building Recorded guest comments or complaints referring customers to managers as necessary Assisted guests with any special requests during their visits Contacted housekeeping or maintenance staff when guests reported problems Issued room keys and escort instructions to bellhops Prepared sheetrock metal and wood surfaces for painting Refinished household furniture such as desks chairs tables and bookcases Coordinated and completed ongoing routine painting of the exterior and interior of the properties Collaborated with electricians carpenters and mechanics to complete construction projects Completed basic plumbing electrical carpentry and HVAC duties Operated compressors striping machines sandblasters and spray equipment Completed and updated all work orders records of service calls and work logs Covered floors before prepping priming and painting all surfaces January 2012 to Current Company Name City State Handyman Transfer tools parts equipment and supplies to and from work stations and other areas Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete Install or replace machinery equipment and new or replacement parts and instruments using hand or power tools Examine and test machinery equipment components and parts for defects to ensure proper functioning Hold or supply tools parts equipment and supplies for other workers Position vehicles machinery equipment physical structures and other objects for assembly or installation using hand tools power tools and moving equipment Adjust connect or disconnect wiring piping tubing and other parts using hand or power tools Clean or lubricate vehicles machinery equipment instruments tools work areas and other objects using hand tools power tools and cleaning equipment Assemble and maintain physical structures using hand or power tools Tend and observe equipment and machinery to verify efficient and safe operation Apply protective materials to equipment components and parts to prevent defects and corrosion Order new parts to maintain inventory Diagnose electrical problems and install and rewire electrical components Prepare work stations for use by mechanics and repairers January 2004 to September 2013 Company Name City State Healthcare Provider Provided Healthcare for at Home Patient January 2000 to January 2004 Company Name City State Arcade Repairman Technician Fill machines with products ingredients money and other supplies Keep records of merchandise distributed and money collected Collect coins and bills from machines prepare invoices and settle accounts with concessionaires Make service calls to maintain and repair machines Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills or stuck products Test machines to determine proper functioning Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are required Clean and oil machine parts Record transaction information on forms or logs and notify designated personnel of discrepancies Adjust machine pressure gauges and thermostats Maintain records of machine maintenance and repair Replace malfunctioning parts such as worn magnetic heads on automatic teller machine ATM card readers Adjust and repair coin vending or amusement machines and meters and replace defective mechanical and electrical parts using hand tools soldering irons and diagrams Order parts needed for machine repairs Disassemble and assemble machines according to specifications and using hand and power tools Install machines making the necessary water and electrical connections in compliance with codes Refer to manuals and wiring diagrams to gather information needed to repair machines Transport machines to installation sites Prepare repair cost estimates Education Aug 2000 Traverse City West High School City State United States High School Diploma Valencia College City State USA Associate of Arts Graphic Art and Design Skills Typing Greater then 40 words a minute Networking Computer Computer Management Rebuild Repair Computer Hardware Computer Software Installation Operating Systems Photoshop Experience Excel Experience Microsoft Office Experience Spreadsheet Experience Power Point Experience
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Generate a Resume for a Healthcare Job
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REGISTERED NURSE Professional Summary To improve the wellbeing of the patients I serve and to manage illness with skill and compassion To provide a safe and therapeutic environment to all patients and families through assessment and critical thinking to anticipate potential problems To enhance and speed the recovery process of each individual To promote respect positive communication and collaboration among all healthcare teams including patients and families Licenses CPR certified through American Heart Association Registered Nurse in the State of Pennsylvania License number RN645795 Skill Highlights Medication administration Skilled Orthopedic Nurse Broad medical terminology knowledge Use of hemovacs autotransfusion devices continuous passive motion therapy traction orthopedic braces IV drug therapy management Body mechanics knowledge Specimen collection processing proficiency Professional Experience Company Name February 2013 to Current Registered Nurse City State Applying nursing knowledge and skills within relationship based care using nursing processes to meet the clinical spiritual and psychological needs of the patients and families Serving as a highly engaged partner on the care team and responding to care team member needs for assistance and partnership Participating in work that improves patient care and the professional practice environments Adapting to changes and demonstrating flexibility within the change processes Assisted patients with healing and recovery after surgery Utilized strong assessment skills to determine necessary patient care Formulating goals and a plan of care that involves the patient as a partner within the healthcare team Demonstrates critical thinking in clinical psychological social and spiritual issues for the patient within the care environment Creating caring and compassionate patient focused experiences by building healing relationships with patients and their families as well as colleagues Providing detailed and appropriate teaching to patients and families to effectively guide them through their care as they transition to another level of care and or home Supporting the development of students new staff and colleagues serving as a preceptor Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments Creating an environment that facilitates open communication by asking for feedback and inquiry to improve practice Utilizing research and evidence based practice to support improvement in clinical care Implemented new floor assignments based on evaluation of staffing requirements Demonstrating accountability for actions enthusiasm motivation and commitment to patients and family members Demonstrating an understanding of cultural differences and needs while holding peers accountable for healthy relationships with patients and families Maintaining a conscious balance between work and personal life by modeling safe work hours time management and healthy lifestyle practices Responsible for Hemovac Autotransfusion System administration Delivering high quality and compassionate treatment to indigent and low income patient community Monitored post op vitals set up PCA fluids reviewed post op orders and orient patients to unit Provided quality nursing care in accordance with resident care policies and procedures Tested glucose and administered injections Company Name July 2010 to September 2011 Home Healthcare Assistant City State Read and recorded temperature pulse and respiration Completed and submitted clinical documentation in accordance with agency guidelines Collected urine and fecal samples Assisted with adequate nutrition and fluid intake Planned prepared and served meals and snacks according to prescribed diets Performed household tasks such as laundry dusting washing dishes and vacuuming Facilitated games and other activities to engage clients Positioned residents for comfort and to prevent skin pressure problems Assisted with transferring residents in and out of wheelchairs and adaptive equipment Assisted with ADL s Exhibited compassionate care and communication with regard to issues of death and dying Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided Maintained a clean orderly and well stocked environment Company Name June 2008 to October 2009 Nursing Assistant Neurosurgical Intensive Care Unit Providing direct patient care as directed by RN which included daily living activities transporting feeding bathing and so on Helping to maintain a safe environment conducive to the recovery and safety of each patient in the unit including but not limited to completing safety checks keeping the unit clean and organized cleaning and updating specific equipment such as glucometers changing linens keeping the unit and rooms clear of stray equipment Stocking supplies used by the RN throughout unit and in patient rooms to facilitate patient care delivery Performing blood glucose monitoring recording and reporting results to RN Emptying bedpans foleys performing foley care recording I O s Documenting vital signs blood glucose and so on in the medical record according to established procedures Providing supervision and companionship to patients as required Planning and prioritizing activities and duties as needed such as CT scans Complying with safety policies and procedures including standard precautions as well as policies and procedures for blood borne pathogen exposure Continually working to improve knowledge skills and performance Ensuring that equipment malfunctions were reported and returned to the appropriate department Assisting RN and the unit by responding to call lights telephones passing meal trays and transporting patients as needed Company Name February 2007 to July 2010 Emergency Medical Technician City State Harmony Emergency Medical Services Attending to emergency and non emergency medical requests as they arose rendering on site assistance to patients as required Performing and or assisting in the initial assessment and management of illness or injury to emergency patients in accordance with specified protocols and procedures Providing Cardiopulmonary resuscitation opening a patients airway and providing ventilation assistance Bandaging wounds stabilizing broken bones controlling bleeding administering oxygen Notifying a hospital s emergency department of the nature and extent of the medical treatment provided and giving an account of the patients medical condition Preparing and assisting in the preparation of patients for transport Cleaning and disinfecting ambulance and equipment after each call Replacing supplies necessary to maintain and perform duties and responsibilities in emergency situations Inspecting emergency medical equipment to ensure function and compliance with safety and infection control regulations and standards Education and Training UPMC Shadyside School of Nursing 2012 Diploma Nursing City State Community College of Allegheny County 2008 EMT Certification First Aid CPR September 2007 January 2008 Basic Life Support City State Skills Caring for patients with musculoskeletal diseases and disorders Assisting with activities of daily living Administering intravenous medications Using critical thinking skills Monitoring and preparing hemovacs autotransfusion devices continuous passive motion therapy casting traction external fixation
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Generate a Resume for a Healthcare Job
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PRACTICE MANAGER Education and Training Certificate of Completion Health Information Technology Coding Certificate Program Rowan College of Burlington County City State MA Administrative Management Public Administration Administrative Management Public Administration BA Social Science Political Science Bowie State University Clarion University of Pennsylvania City State Social Science Political Science Skill Highlights Professional Summary Strategic healthcare professional with over 10 years in Operations Leadership Medical Practice Management Hospital Administration Behavioral Health and Medicare Services Core Qualifications Patient Centered Quality Home Population Health Management Medicare and Medicaid Services Regulatory Compliance Performance and Quality Improvement Electronic Health Records Reimbursement Methodologies ICD 10 CM ICD 10 PCS HCPCS CPT 4 Medical Terminology Anatomy and Physiology Accountable Care Organization Revenue Cycle Meaningful Use Health Disability and Life Insurance Physician Quality Reporting System Microsoft Office Suite Lawson IDX EPIC NextGen DocuTap Virtual Physician Assistant VPA Business Objects Navinet Medview SAM STATT Press Ganey Hyperion Infoview Patient Safety Net SharePoint Professional Affiliations American Health Information Management Association AHIMA 2014 current American Society for Quality ASQ 2013 current American College of Health Care Executives ACHE 2006 current 2 Amoge Omeronye Professional Experience Practice Manager January 2016 to Current Company Name City State Manage administrative operations in a patient centered medical home practice PCMH model for quality and safety accessible services coordinated and comprehensive care Complete and comply with different payer quality reporting measures Provide hands on operational support to employees for optimal customer service Revised developed and restructured workflow for continuous quality improvement and desirable outcomes Address patient complaints immediately for service recovery Investigate and resolve charge discrepancies and billing matters Train and educate employees in areas of improvement through staff meetings individual supervision and rounding Employee professionalism and engagement have shown significant improvement Ensure healthy and safe environment of care through system and facility maintenance Educate employees on the organization s clinical policies and procedures and healthcare regulations Improved EHR documentation including appropriate and timely completion and update of care guidelines patient communication provider inbox and provider approval queue PAQ Healthcare Operations Professional September 2012 to January 2016 Company Name City State Provide professional advice and recommendations for healthcare providers to overcome challenging operational problems Streamline the complexities of the day to day operations to drive short and long term financial growth Assess workplace health safety and wellness processes in which employees work and the physical factors that support or hinder productivity and employee health Initiate and develop strategies for agency wide commitments appropriate safety and health training and the development of standardized policies and procedures Foster an environment where strong and professional relationships thrive Improve quality of care through continuous quality improvement activities Train and develop clinical staff management and support staff on current healthcare regulations and requirements Provide clients with healthcare exchange based products and services Educate and enroll benefit recipients in various Medicare Plans Senior Practice Manager January 2008 to July 2012 Company Name State Managed day to day operations of 3 practice locations in gynecology gynecologic surgery obstetrics and maternal and fetal medicine Provided operational leadership for 40 FTEs including medical practitioners and support staff Successfully managed the practice finances and revenue cycle including 50 000 annual RVUs and 9M appropriate in patient and out patient billing Reduced billing errors by 15 Facilitated monthly financial meetings to analyze detailed monthly financial reports Provided root causes and resolutions for variances Developed practice budgets of which ended favorably by 8 5 for 3 consecutive years following inception of position Monitored and maintained regulatory compliance and requirements staff onboarding appointment and credentialing training best practices professional licenses and certifications continuous medical education CME credits OSHA HIPAA PHI CMS guidelines labor laws etc Successfully led the practice conversion from IDX to EPIC Ambulatory Practice Management APM and Electronic Medical Records EMR systems Developed and implemented clinical improvement projects and innovative programs formed the practice clinical effectiveness and quality improvement CEQI team for quality control and improvement and risk management Defined and implemented innovative measurements of performance standards that improved practice efficiencies Performed practice evaluations and audits for organizational and regulatory compliance Maintained patient and customer focus safe and friendly environment of care Partnered and collaborated with corporate and clinical leadership physicians and mid level practitioners Increased staff motivation and engagement through individual staff supervision on site training in services and performance award system Staff turnover was at an all time of 2 and staff training and educational compliance at 97 100 Replaced costly temporary agency hours with more cost effective skilled personnel Monitored databases to keep track of practice inventory Managed practice facilities leases and vendor contracts Program Administrator October 2005 to July 2007 Company Name State Provided operational leadership for the divisions of Nephrology Pulmonology and 6 satellite locations Managed a clinical team of attending physicians nurse practitioners fellows clinical and administrative support staff Maintained regulatory compliance on boarded new fellows attending physicians and mid level practitioners Conducted operational audits and ensured readiness for The Joint Commission reaccreditation and the Department of Health inspection Provided on site staff training and development of personnel Mentored front line leaders and supervisors Developed and implemented new patient scheduling guidelines that led to improvements in clinic flow and coordination of care This became a standard for the Call Center and a model for managers Developed department budgets coordinated research and grants Implemented a step down inpatient program freeing up beds for very sick patients Revised department policies and procedures Performed analysis to address patient billing and reconciliation which led to improvement in capturing and resolving charge inefficiencies Skills APM administrative administrative support Streamline Anatomy agency Behavioral Health billing budgets Business Objects Call Center clinical leadership CMS contracts conversion CPT clients customer service databases Department of Health documentation Electronic Health Records Electronic Medical Records staff training facility maintenance financial financial reports focus grants gynecology Health Information Technology Hyperion ICD 10 inspection Insurance inventory Lawson Leadership Regulatory Compliance Medical Terminology meetings exchange Microsoft Office Suite 97 SharePoint obstetrics organizational Patient Safety personnel Physiology policies Press processes Coding Quality Quality Improvement quality control reporting research risk management safety scheduling staff supervision Strategic supervision surgery workflow
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Generate a Resume for a Healthcare Job
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HEALTHCARE Executive Profile Cynthia was also an instructor for the Cap Gemini Ernst Young Global Regulatory Compliance Boot Camp where members of the CGE Y Regulatory Compliance Team are immersed in global regulatory compliance Good Manufacturing Practices Good Clinical Practices Good Laboratory Practices CGE Y validation tools and methodology Working with the international workforce of CGE Y Cynthia was required to be flexible sensitive and creative in her methods of teaching Cynthia s nursing career focus was in Pain Management Emergency Nursing Legal Nurse Consulting and Life Care Planning She has traveled extensively throughout the U S and worldwide as a Health Care and Life Sciences Consultant for G Major Consulting Cap Gemini Ernst Young Accenture and Ness Technologies While working in clinical nursing Cynthia worked in acute home care and long term care arenas As a Case Manager and Life Care Planner Cynthia was an adjunct instructor for the University of Florida Rehabilitation Training Institute and authored and taught Life Care Planning and Aging in the Catastrophically Injured As a Project manager for several Global Regulatory Compliance Life Sciences teams Glidewell has a strong background in communication skills Her ability to work with people from various ethnic cultural and educational backgrounds has been key in her success as a Regulatory Compliance Validation Systems manager She has frequently been instrumental in the establishment and training of off shore call center personnel for specific projects in IT support situations Her experience has given her in depth insight to the cultural nuances of different populations ranging from India to the elderly Her writing background includes authoring a Life Care Planning in the Catastrophically Injured Aging for the University of Florida Rehabilitation Training Institute Adverse Events Reporting for RN s for Abbott Laboratories and numerous other educational materials for diverse audiences She has been guest lecturer at numerous national conferences and events on subjects including Forensic Medicine Nursing and Life Care Planning Fitness and Aging AIDS Travel and Real Estate Core Accomplishments With the unique combination of working as a consultant in both the business and clinical areas of health care Cynthia has worked tirelessly to achieve the highest levels of client satisfaction and outcomes through comprehensive client care team development educational training and delivery and telemedicine support programs As a consultant for HELP Pain Medical Network Cynthia developed and implemented their Remote Care Services Program Not only did this require the development and roll out of the program but also the development and delivery of the training across the interdisciplinary providers This program utilized in conjunction with the HELP Interdisciplinary Pain Rehabilitation Program IPRP fostered individual empowerment and independence by teaching and reinforcing principals learned in the IPRP As a result in the Remote Care Services clients were able to reduce and manage pain reduce dependence on pain medication increase their overall health perception and prevent relapse Cynthia s work with HELP focused primarily on Workers Compensation clients She worked extensively in the coordination of multiple carriers applicant attorneys patients and primary care providers to achieve positive outcomes for both the patient and the carrier As Vice President of Operations for HELP Cynthia continued to work with physicians and other providers patients and carriers to develop an IT infrastructure to efficiently navigate the rapidly changing California Workers Compensation revisions Professional Experience Healthcare May 2001 Company Name City State Worked with major health care payers to develop their strategy and insure compliance with the Medicare Modernization Act Managed and monitored state Medicaid Medicare and JCAHO standards and compliance for pharmaceutical infusion company including application and adherence to GCP s GLP s and GMP s in clean rooms and mixing rooms Researched and aided in procurement of contracts with companies hospice home health companies and employer groups in accordance with state federal and insurance regulatory guidelines Implemented new business process for monitoring billing payer requirements and field compliance Analyzed designed and reorganized customer care call center for large Medicaid Medicare HMO resulting in shorter hold times fewer dropped and misdirected calls and more efficient triage between lay care coordinator and nurse liaison Responsible for development of knowledge transfer methodology in health care call center to insure ongoing and consistent patient survey and assessment Developed tools and decision tree to aid in patient assessment and triage Acted as clinical SME in Patient Care Coordination and Reporting System design and development Developed designed and implemented health care service provider facility audits in compliance with state and federal guidelines for large Medicaid Medicare HMO Designed developed and implemented computerized data collection program for international post acute and long term care provider network Strategic planning of large clinic occupational medicine department Managed sales and clinical staff tracked activity analyzed results and revised sales plans as necessary Responsible for customer satisfaction survey collection and analysis for care management company Productivity analysis budgeting cost projection product evaluation and new product development for large post acute care provider Developed and implemented new marketing strategies including trade show presentations and guest lecturer engagements Created edited and produced an educational tutorial computer manual for in house use and educational material for client and family teaching Interface with the legal community and the court system the insurance industry employer groups clients and physicians Evaluate analyze and render informed opinions on the delivery of health care and the resulting outcomes Provide support in medically related litigation and other medical legal matters in the following areas personal injury product liability medical malpractice toxic torts workers compensation risk management medical licensure investigation and other applicable cases Provide employer consultation on job modification reasonable accommodation and ADA compliance Life Sciences Planning Design and Implementation of corporate quality systems for multinational Pharmaceutical companies as directed by federal regulations Validation Project Manager for multinational pharmaceutical company validation effort Strategic plan included the implementation and validation of a system spanning 63 sites in 23 countries Project included assessment design and delivery of a validated system meeting the regulatory guidelines of the FDA EMEA ICH and other local authorities Research development and delivery of manual and training program in pharmacoviligence and safety reporting Design and development of the Global Regulatory Compliance Team within Cap Gemini Ernst Young This team is comprised of trained specialist focused on the issues of regulatory compliance and system validation within the pharmaceutical industry Instructor Cap Gemini Ernst Young Global Regulatory Compliance Boot Camp where members of the CGE Y Regulatory Compliance Team are immersed in global regulatory compliance Good Manufacturing Practices Good Clinical Practices Good Laboratory Practices CGE Y validation tools and methodology Education Bachelor of Science Nursing Western Governors University City State Nursing Bachelor of Science John Brown University City State GPA Dean s List Dean s List Certificate in the Post Graduate Course of Study Life Care Planning for Advanced Catastrophic Case Management The University of Florida City State Associates Degree Nursing University of Arkansas City State Nursing Publications The Country Its Culture Its Children Eastern European Lecture Series University of Arkansas Fort Smith Fort Smith AR Fall 1998 One of Our Own AIDS in The Work Place Advinet Inc Fort Smith AR Spring 1993 Not In My Club AIDS In the Volunteer Work Force Boys and Girls Clubs of America Regional Conference November 1992 Little Rock AR One of Our Own AIDS in the Work Place Fort Smith Public School System Fort Smith Arkansas Spring 1991 One of Our Own AIDS in the Work Place Alma Public School System Alma Arkansas Spring 1991 Early Detection The Cure for Beast Cancer Women s Health Care Series American Cancer Society presented in multiple locations 1991 Worker s Compensation and Managed Care River Cities Occupational Health Professionals Workshop Fort Smith AR Fall 1990 Stress in the Work Place Fort Smith Board of Realtors Fort Smith AR December 1989 Skills ADA billing budgeting business process call center consultation contracts client clients customer satisfaction customer care data collection delivery Forms GCP GLP GMP Instructor insurance lecturer legal litigation Managing marketing strategies network new product development Next presentations procurement quality reporting Research risk management safety sales strategy Strategic Strategic planning System design teaching Validation Professional Affiliations Certified Disability Analyst and Fellow ABDA 3718 97 American Board of Disability Analyst Fellow American Board of Forensic Examiners American Board of Forensic Nurses
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Generate a Resume for a Healthcare Job
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HEALTHCARE ADMINISTRATOR Professional Summary Talented and professional Healthcare Administrator offering exceptional and outcomes based services combined with knowledge and experience of a variety of clinical best practices A leader with strong organizational and communication skills with the ability to concurrently direct multiple healthcare administrative affairs A valuable asset with a proven record of facilitating support services and managing fast paced business operations Skill Highlights Healthcare Informatics Leadership Communication and Relationship Management Process Improvement Business Operations Time Management Decision Making and Problem Solving Skills Active Learning Calendaring Computer Proficiency Coordination Creative Problem Solving Critical Thinking Customer Needs Assessment Customer Service Data Collection Data Entry Documentation Email Executive Management Support Filing Grammar Internet Research Letters and Memos Microsoft Excel Microsoft Access Microsoft Outlook Microsoft PowerPoint Microsoft Word Multi Task Management Organizational Skills Prioritization Proofreading Reading Comprehension Report Transcription Research Scheduling Speaking Spreadsheets Telephone Skills Time Management Travel Arrangements Typing Vendor Management Writing Medical Terminology Office Equipment Payroll Personnel Policies and Procedures Expense Reports Customer Service Billing Administrative Support Patient focused care Excellent interpersonal skills Professional Experience Healthcare Administrator 08 2006 to Current Company Name City State Provide thorough supervision for day to day operations of department in accordance with set policies and guidelines Observe strict confidentiality and safeguard all patient related information Coordinate with finance department to devise and ensure that the department is operating within budgetary guidelines Process monthly reports for department performance Reconcile monthly billing reports and execute statistical reports Revise policies and procedures in accordance with changes in local state and federal laws and regulations Carefully review medical records for accuracy and completion as required by insurance companies Liaise with management clinical staff and the community Examine diagnosis codes for accuracy completeness specificity and appropriateness according to services rendered Properly route agreements contracts and invoices through the signature process Conduct new employee orientation training to foster positive attitude toward organizational objectives Serve as a link between management and employees by handling questions interpreting and administering contracts and helping resolve work related problems Identified inefficiencies and made recommendations for process improvements Human Resources Assistant 01 2006 to 08 2006 Company Name City State Maintained confidential security information using Automated Electronic Guard Information System AEGIS and Justice Consolidated Office Network JCON and ensure appropriate modifications Worked with candidates to complete and submit application for Census suitability Administered pre entry security screening procedures for employees and contractual personnel Managed candidates through hiring process and provided administrative support by creating more than 1 000 confidential personnel records Reviewed federal and state laws to confirm and enforce company compliance Verified references reviewed clearance requests and reports of background investigations to detect omissions in information Photographed and fingerprint new employees Confirmed employees had supporting credentials required in completion of adjudication determinations before authenticating certified court documents Operations Office Manager 08 2003 to 01 2006 Company Name City State Oversaw scheduling for the day to day activities of 24 transportation employees Identified inefficiencies and made recommendations for process improvements Prepared invoices for all customers in the logistics department at the end of every month Mentored coached and trained 5 team members Responded to employee inquiries regarding payroll and timekeeping Prepared purchase orders and expense reports Reviewed investigated and corrected errors and inconsistencies in financial entries documents and reports Monitored department performance data to identify and avoid potential risks Prepared correspondence accounting and financial documents for analysis Managed payroll and time and attendance systems Education and Training MBA Health Services Administration 06 2012 Strayer University City State USA Bachelor of Science Management 06 2008 Potomac College City State USA GPA Dean s List Associate of Science Business Management 06 2005 Prince George s Community College City State USA Additional Information PROFESSIONAL RECOGNITION and HONORS U S Department of State Certificate of Appreciation for Exemplary Participation in Take Your Child to Work Day 2008 U S Department of State Certificate of Recognition for Outstanding Performance 2009 U S Department of State Certificate of Appreciation for Outstanding Performance 2010 2011 2012 2013 2014 2015
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Generate a Resume for a Healthcare Job
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REGISTERED NURSE Professional Summary To provide safe efficient and quality care to patients and their families while adhering to policies and procedures Licenses Completed coursework in Anatomy and Physiology Anatomy Lab English Composition Cardiopulmonary Resuscitation Microbiology and Microbiology Lab and Medical Terminology Skill Highlights Microsoft Office Word Excel PowerPoint and Outlook Professional Experience 06 2016 Registered Nurse Company Name City State Self motivated leader with over 8 years of experience in emergency medicine and health care Self starter who is able to maneuver through tasks and make sure the job is done in a timely and proficient manner Trainer and teacher who can effectively break down tasks so they can be understood and executed without flaws Facilitator of group projects to help others understand the objective and how to produce an effective outcome of the job being presented Creative mindset that can present an outcome in more than one way with many options being available Able to communicate with other team members from diverse backgrounds and incorporate the needs of every individual to create a positive atmosphere Able to recognize abnormalities and report them in a timely and efficient manner Flexible by being able to quickly adapt to change at the last minute and complete the project without delays Mentored those in the health care field to understand the emergency medical system and reporting standards while having the knowledge to formulate and present reports to the next echelon of care Knowledgeable of regulatory requirements in order to adhere to healthcare standards and protocols Completion of over 120 clinical hours of Medical Surgical Pediatric and Psychiatric health services 11 2010 to 05 2013 Medical Technician Healthcare Specialist Company Name City State Supervisor SSG Stover Kenneth Weekly Hrs Worked 60 HEALTH CARE STATISTICS REPORTING Extracted medical statistical reports from Composite Health Care System CHCS and Armed Forces health Longitudinal Technology Application ALTHA a Department of Defense DOD health information system Tracked acute routine and wellness appointments to include but not limited orthopedic injuries colds immunizations and physical exams medical leave of absences and hospitalizations on a weekly basis Created visual aids such as charts and graphs using Microsoft PowerPoint for meeting presentations Presented statistical information regarding to medical appointments illnesses and injuries in weekly medical staff meetings to the hospital Medical Surgeon Communicated with the clinical staff and the Medical Officer in charge to address any reporting discrepancies TRAINING Trained 2 Medical Technicians in medical administration and health care statistical reporting Conducted hands on training demonstrated the functionality of DOD health information systems Monitored the work performance of the Medical Technicians Provided both verbal and written feedback provided training resources for performance and professional development on a quarterly basis COLLABORATION Attended weekly medical in service training to discuss various health topics Presented information monthly in weekly in service to discuss medical and public health related trends and issues Mentored other Medics in medical training exercises on a monthly basis Provided guidance to Medical Technicians while performing medical continuous education units CEU s or patient care refresher training such as first responder protocol triage care and other levels of medical care 08 2008 to 11 2010 Medical Technician Company Name City State Supervisor SSG Ellis Courtney Weekly Hrs Worked 60 Extracted physician orders from a hospital database such as the Composite Health Care System CHCS Confirmed physician orders before administering immunizations Identified patients by utilizing proper identification cards verified patient demographics prior to performing ordered test Obtained procedural consent forms Maintained and secured patient information in accordance to Privacy Act of 1974 and Health Insurance Portability and Accountability Act HIPAA practices IMMUNIZATIONS Provided a safe and comfortable experience for patients Prepared patients for the administration of immunizations through subcutaneous and intramuscular routes Administered immunizations and updated the records of immunizations within health information systems Adhered to and practiced Occupational Safety and Health Administration OSHA guidelines wore personal protective equipment PPE no recapping of needles disposed of syringes in designated sharp containers 01 2006 to 08 2008 Medical Technician Company Name City State Supervisor SFC Goines Weekly Hrs Worked 60 08 2013 12 2015 Student ASN Nursing Columbus Technical College Columbus GA GPA 3 20 Studied the theoretical and practical aspects of coordinating patient care educating patients and the public about various health conditions and providing advice and emotional support to patients and their family members Obtained the knowledge of medical terminology to better understand the proper terms in reference to human anatomy and basic patient care skills including communication patient safety and medical asepsis and abilities to provide proper resuscitation skills to infants and adults Delivered presentations utilizing Microsoft Word Power Point and Excel Conducted research utilizing EBSCO Host LexisNexis ERIC and other academic research databases Reviewed descriptive and statistical reports and documents Interpreted data and ensured that the data utilized to compile academic reports were authentic correct and consistent Wrote annotated bibliographies abstracts literature reviews and argumentative papers required per the professor s syllabi Mentored fellow classmates regarding academic coursework Collaborated and communicated with students on projects study groups and academic research Education and Training Diploma May 2004 HS General Studies Bainbridge High School City State General Studies December2015 A S Nursing Columbus Technical College BSN South University City State Nursing Skills academic acute care Anatomy Armed Forces basic charts oral databases database emergency medicine emotional support English forms graphs IMMUNIZATIONS information systems Insurance Medical Terminology meetings Excel Microsoft Office Outlook Microsoft PowerPoint PowerPoint Power Point Word Microsoft Word next Nursing Occupational Safety patient care coordinating patient care patient safety Physiology policies presentations protocols public health reporting research Resuscitation safety Self motivated Self starter STATISTICS Supervisor Surgeon teacher Trainer triage written Composition Additional Information AWARDS ARMY COMMENDATION MEDAL WITH VALOR ARMY COMMENDATION MEDAL 4TH AWARD ARMY ACHIEVEMENT MEDAL ARMY GOOD CONDUCT MEDAL 2ND AWARD NATIONAL DEFENSE SERVICE MEDAL GLOBAL WAR ON TERRORISM SERVICE MEDAL IRAQI CAMPAIGN MEDAL WITH CAMPAIGN STAR NONCOMMISSIONED OFFICER PROFESSIONAL DEVELOPMENT RIBBON ARMY SERVICE RIBBON OVERSEAS SERVICE RIBBON COMBAT MEDICAL BADGE
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Generate a Resume for a Healthcare Job
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HEALTHCARE RECRUITER Highlights Microsoft Office Suite Word Excel PowerPoint Outlook Access Google Documents WinTeam Experience Healthcare Recruiter 08 2015 03 2016 Company Name City State Created announcements for open job positions posted announcements online on company website and major job posting websites such as CareerBuilder Monster and Indeed to attract interested candidates Addressed questions from public employees and outside agencies regarding current employment opportunities and application status Interviewed prospective candidates to assess qualifications and capabilities guided candidates through application process scored written exams and notified candidates of results Drafted employment contracts and prepared onboarding and orientation documentation for new hires Maintained up to date HR files by identifying and purging obsolete record sand transferring records to storage HR Administrator 01 2014 01 2015 03 2010 07 2015 Company Name City State Administrative Assistant 01 2010 01 2014 Assisted District Manager to administer personnel workers compensation general liability training and recruitment programs Researched planned and implemented training programs to develop existing staff competencies and facilitate new hire orientation and onboarding Coordinated group interviews to help organization select qualified candidates for open positions worked with staffing agencies to place temporary workers in administrative positions throughout company Helped applicants fill out paperwork including tax forms benefits forms and associated new hire documentation Analyzed existing HR Department operations and provided recommendations to improve workflows optimize candidate selection and improve HR training schedules Promoted to perform diverse Human Resource Generalist functions which contributed to the smooth and profitable operation of the Virginia and DC territories overseeing 400 Security Guards Reported directly to the District Manager providing support for a high volume of confidential client and employee information Oversaw several necessary processes including Data Management Job Application and Payroll utilizing the accounting software Win Team Performed pre audits of personnel files to ensure compliance before internal state and federal auditor examinations Performed routine administrative tasks including scheduling phone correspondence office inventory compensation job posting reporting and invoicing Was lead staffer in the hiring process conducting background checks reference checks and drug screening interfacing closely with the Security Officer Management Branch SOMB and the DC department for results and testing functionality Played a key role in the complex recruiting project of staffing over 150 Security Guards for the Virginia and D C Wal Mart s Black Friday events Process consisted of full life cycle recruitment interviewing hiring drug tests and background checks and on boarding implementing training video and processing paperwork updating systems Selected by Senior Management to oversee the two day U S Security Associates Training Academy Prepared the facility by ensuring all technology and Audio Visual AV was functional Managed the facility s supplies ordering payments and distribution Drafted PowerPoint presentations and fliers acting as the Communication Liaison to employees on behalf of corporate Participated in various Job Fairs held at colleges throughout the territory Utilized templates to design materials for applicants which exemplify the corporate message and provide information on job functions uniform codes and 401K and benefit packages Developed and served as the sole Author Designer and Creator of the monthly corporate newsletter Produced a Floater List for the territory to make it easier and more cost effective for the Schedulers to place substitute Guards during an emergency no show or call out Conducted research and analyzed new trends and legislation of employment legal issues concerns for professional development learning models and training programs Considered the bridge between vendors candidates employees and management Education December 2016 DEVRY UNIVERSITY City State Master Human Resource Management Human Resource Management May 2012 NEW JERSEY CITY UNIVERSITY City State Bachelor of Science Criminal Justice Criminal Justice Skills accounting software administrative Audio benefits C contracts client Data Management DC documentation Senior Management forms functional hiring Human Resource HR inventory invoicing legal materials Access Excel Microsoft Office Suite office Outlook PowerPoint PowerPoint presentations Win Word newsletter Payroll personnel processes recruiting recruitment reporting research scheduling staffing tax phone training programs video website websites Author written
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Generate a Resume for a Healthcare Job
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G HEALTHCARE RECRUITER Skills ads autism benefits billing Coach Coaching client clients data processing delivery drivers Filing Financial statements hiring inventory managing meetings access office network networking payroll Personal Coaching presentations Pricing Psychology recruiting researching Research sales seminars staffing Phone Workshops Experience Healthcare Recruiter City State Company Name Jul 2016 to Mar 2017 Managed full cycle recruiting process to meet staffing goals Developed strong relationships and partnered with hiring manager to maximize effectiveness of recruiting process Tracked and reported key metrics Partnered with hiring manager and interview teams to ensure job requirements were clearly understood Presented candidates and coordinated the interview process Built a network and pipeline of healthcare professionals that matched hospital partners culture Sourced and screened candidates to meet the high volume of open positions Professional Recruiting Specialist City State Company Name Jun 2013 to Dec 2015 Sought interviewed reference checked and placed contract employees that completely satisfied the client requirements Built contract employee workforce through ads career fairs social media relationships and networking Took personal responsibility for and met all individual activity goals of entire division Actively participated in all team meetings actively shared ideas and concepts Communicated with clients regarding specific job orders candidate submissions and other candidate matters conference calls etc Continuously explored new recruiting sources job boards and forums to assist the recruiters in growing their candidate pools as well as providing the sales team with business leads Actively participated in networking groups and other business and community programs to increase skill knowledge Ensured all hiring paperwork was completed thoroughly including I 9 s for all new hires as well as drugtests and background checks when required by the client Pricing Coordinator Phone Representative City State Company Name Jan 2010 to Apr 2013 Processed field partner s requests for pricing with accuracy promptness and diligence Entered pricing into system with efficiency to ensure timely delivery of product Served as contact pricing support for assigned pricing groups answering specific emails and researching questions regarding accurate pricing for customers Assisted team members with keying pricing per deadlines One of four Override Phone Team members of the first dedicated Pricing phone team Chosen to assist delivery drivers with override code needed to make deliveries of product to customers successfully handled on average 150 185 calls per day Efficiently researched pricing codes for accuracy Maintained polite respectful courteous attitude while displaying keen understanding to the demands of the driver s schedules Administrative Assistant Billing Specialist City State Company Name Aug 2005 to Nov 2008 Managed accounts for 7 loan officers collected reviewed and processed employee payroll timesheets completed monthly billing worksheets completed expense projections for office completed data processing Maintained inventory placed orders for office reordered items per need Set up customer meetings in office Organized conference room for presentations and meetings Assisted with coalition of loan applications Set up candidate meetings prepared agendas and packets Drafted and typed outgoing correspondence for clients Answered front desk calls regarding loan questions and procedures Financial statements Reconciled Bank accounts and ran financial statements for all properties Delinquencies Posted charges late fees and interest for delinquent tenants mailed out delinquent statements to tenants Provided delinquency report to property manager Filing Maintained cohesive filing system for easy access to information Adhered to strict deadline schedule managing several projects with ease Education and Training Bachelor of Science Psychology VIRGINIA STATE UNIVERSITY 2002 City State Psychology General Psychology Early Education Psychology Adolescent Psychology Developmental Psychology Psychology of Learning Psychological Testing Abnormal Psychology Sensation Perception Social Psychology Psychological Research Experimental Psychology Completed Student Work Study Assignment at The Children s House on the campus of VSU Administered standardized intelligence aptitude and personality assessment tests to children in the local community referred by local Pediatricians Provided accurate and efficient results Maintained composure with difficult or challenging patients using the testing techniques to monitor and control all situations Learned benefits of pediatric neuropsychological tests Had the privilege of working with children diagnosed with autism spectrum disorder ADHD and ADD Completed work study program upon Graduation working in this program for four years including Summers Certified Life Coach EXPERT RATING ONLINE PROGRAM 2017 Certified with specialization in Career Coaching Personal Coaching Relationship Coaching Virtual face to face and conference call services provided Workshops and seminars also offered
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Generate a Resume for a Healthcare Job
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HEALTHCARE CONSULTANT Executive Profile Proven leader with solid performance seeking new challenges to bring a comprehensive set of skills to your company Former military leader certified instructor designated a Subject Matter Expert in 2 fields of medicine experienced public speaker Skill Highlights Skills Used Microsoft Office Smarttech SMART Board Public Speaking Public Relations Marketing Sales Instructor Writer Combat Medic Advanced Individual Training 1st Detachment 108th Training Command Augusta GA November 2014 to October 2015 Train lead and mentor upcoming healthcare specialists Be the example of what right looks like for new healthcare practitioners to follow Read revise edit publish and teach course material for a healthcare program that graduates over 30 000 individuals annually Project management regarding training program tasks Supervise the logistics of monthly synchronization meetings from catering and event planning to security and logistics for monthly gatherings of key leaders in public venues Teach NREMT curriculum to students attempting EMT certification Evaluate NREMT practical skills for EMT certifications Teach CPR BLS Teach TCCC core curriculum and advanced skills Teach additional skills such as mass casualty management patient administration disaster management critical thinking leadership development convoy operations logistics supply chain management and other necessary skills to be a Healthcare Specialist in the US Army Instructor Writer Infantry Battlefield First Aid Alpha Company 2nd Infantry Battallion 29th Infantry Regiment Fort Benning GA November 2012 to November 2014 Responsibilities Teach TCCC core curriculum and First Aid to classes of up to 220 Infantryman Teach additional skills such as mass casualty management critical thinking leadership development medical evacuation logistics and other necessary skills to save lives Supervise records management of instructor credentials supply orders equipment maintenance and building site maintenance Emergency Care Sergeant Squad Leader Echo Company 2nd Infantry Battallion 29th Infantry Regiment Fort Benning GA April 2011 to November 2012 Hospital Pre Hospital Long term Geriatric Population VA Home Clinic Acute Care Phlebotomy Lab Immunization Clinic Medical Surgical Ward PACU ICU Pediatric Emergency Department Telemetry Behavioral Health Ward Supervised 2 noncommisioned officers and 10 soldiers Assigned them to 5 ambulance teams Managed their duties and helped resolve their personal issues in order to make them effective leaders and efficient medics Responsible for medical equipment sets valued at over 100 000 00 each including vehicles and HAZMAT Designated as the primary Information Technology point of contact within the section implemented and oversaw the transition to paperless office management and streamlined previously cumbersome and outdated communications methods Emergency Care Specialist Headquarters and Headquarters Company Bravo Company 1 41 Infantry Batallion 3rd Brigade 1st Armor Division Fort Bliss TX June 2009 to June 2011 Responsibilities Clinical patient care austere remote medical care Live Fire training exercises and medical support Individual and crew served weapons training Infantry tactics and SOP s Microsoft Office 2013 Word Excel Powerpoint Adobe Acrobat Professional Adobe Photoshop Solidworks Emergency Management Systems Network Administration DSLR Photography Supply Chain Management Classified Document Management Joint Commission Inspection Standards Classroom Instruction 10 years Core Accomplishments Designed and implemented a mass casualty evacuation SOP for a battalion of 600 soldiers The SOP was so effective that it was adopted as the brigade standard for 3000 soldiers Designed and implemented a field expedient casualty evacuation system using civilian vehicles Coordinated all resources necessary to create a cost effective fully equipped fully functional aid station and synergistic casualty evacuation plan using non medical assets Designed training program using scenario based training for infantrymen first line supervisors and command staff to effectively manage mass casualty situations Skills Used Aluminum fabrication complex problem solving program management disaster management casualty management patient care security defensive tactics offensive tactics logistics supply chain management Emergency Care Specialist Charlie Company 302nd Brigade Support Battalion 1st Heavy Brigade Combat Team Camp Casey South Korea June 2007 to June 2009 Cross trained Republic of Korea Army ROKA medical personnel in U S tactics and medical skill sets Cross trained with ROKA Combat Engineers in breaching techniques and explosive demolition Project manager for the integration and effective training in Medical Communications for Combat Casualty Care MC4 system for a company of 170 medical personnel Countless convoy planning operations involving the simultaneous movement set up and break down of ambulance exchange points forward surgical teams level 1 trauma centers and mass casualty incident management centers Noncombatant Evacuation Operations Senior Supervisor Supervised planned and implemented a full spectrum evacuation of 27 families of US Soldiers from South Korea to Japan during Operation Courageous Channel Emergency Care Specialist Training Support Company 32nd Medical Brigade Fort Sam Houston TX May 2005 to June 2007 Responsibilities Coached mentored and credentialed individuals in medical skills necessary to do their job Provided medical support for 50 000 personnel annually in a training area of 27 990 acres Supervised the pharmaceutical supply chain management for the most heavily used medical activity on the base Awarded for pioneering the compliance with DoD paperless office mandate in 2006 resulting in a streamlined work environment with greatly reduced supply consumption Project manager for logistical transport set up staffing and equipment movement for a special needs Intensive Care Unit in San Antonio TX during refugee movements from areas effected by Hurricane Katrina in 2007 Professional Experience Healthcare Consultant 05 2016 to 10 2016 Company Name City State Introduce patients to the training program how the EEG monitoring will assist their recovery and how the weekly training works in conjunction with other parts of their treatment plan Set up the computer software Brainmaster Discovery 24E Pocket Neurobics U Wiz and electrodes Ensure Bioera PNwiz is tracking appropriately and that all parameters load properly Troubleshoot equipment and software if necessary Explain the cognitive testing procedures and coach individuals through initial and follow up brain mapping Coach individuals through their training sessions and monitor their progress Healthcare Consultant 02 2016 to 05 2016 Company Name City State At an international medical center provides full spectrum multi system detoxification through comprehensive individual healthcare and lifestyle planning Monitors up to 3 individuals simultaneously and up to 6 individuals per day through their 2 hour treatment session Educates individuals about treatment options toxins heavy metal contamination and how daily life can change from healthier decisions Provides an immediate analysis from the initial results of treatments Part of an international healthcare team that represents 6 countries at the only facility in China and 1 of only 2 facilities in the world that perform a proprietary treatment Medical Investment Management Healthcare and lifestyle consulting for high net worth individuals making decisions to transform their lives and eliminate barriers to living a long healthy life 60 000 to over 300 000 USD average daily investments Overall investment sales performance upwards of 25 million USD over the course of 4 months averaging 5 million per month Achievements Within 2 weeks of my arrival out of the four foreigners working for the company all of which were licensed doctors and interviewed by the same board I was selected to be the Science Advisor for a provincial level tumor research institute partnership The decision was made by the president of the hospital and all 5 center directors assessment therapeutic apheresis treatment western medicine intervention traditional Chinese medcine intervention and the MAI therapy clinic English Teacher 10 2015 to 01 2016 City Best Learning English Chaoyang District Teach children age 2 English language skills according to US academic standards for grades Pre K1 to G6 6th Grade using McGraw Hill curriculum Write lesson plans from grades Pre K1 to G6 6th Grade using McGraw Hill curriculum supplemented by employer developed training materials Review edit and republish outdated incomplete unsatisfactory and insufficient training plans and guides Simultaneously accommodate all learning styles into lessons Perform demonstration lessons and marketing event planning Improve public relations with local clients and the overall image of the Best Learning English brand Voluntary point of contact for new Foreign Teacher cultural integration medical aid personal privacy and physical security while abroad Provide feedback to parents regarding student performance and additional steps the can take to foster a healthy developmental environment for their child from an American perspective Education High School Diploma 2004 Winter Park High School City State Personal Information Service Country United States Branch Army Rank Sergeant 2004 to October 2015 Honorable Discharge Willing to relocate Anywhere Interests Highly experienced leading training and developing others Previous quarter year sales averaged 25 million at over 5 million monthly Advanced computer and technology literacy Multiple awards for effective leadership initiative performance compassionate volunteer work and proficiency Proven motivator leader trainer and builder of strong high energy civilian and military teams Skills academic Acute Care Adobe Acrobat Adobe Photoshop Alpha ambulance Army Behavioral Health Chinese Coach consulting CPR critical thinking clients Document Management edit Emergency Care English equipment maintenance event planning First Aid image Immunization Information Technology Inspection Instructor Instruction Investment Management investments leadership development lesson plans logistics marketing meetings mentor Excel Microsoft Office Powerpoint Word works weapons Monitors Network Administration office management patient care Phlebotomy Photography PACU progress Project management Public Relations Public Speaking Read research Sales Solidworks SOP supply chain management Supply Chain Management Teacher Telemetry therapy training materials treatment plan Troubleshoot Writer Additional Information Active DoD Secret security clearance Highly experienced leading training and developing others Previous quarter year sales averaged 25 million at over 5 million monthly Advanced computer and technology literacy Multiple awards for effective leadership initiative performance compassionate volunteer work and proficiency Proven motivator leader trainer and builder of strong high energy civilian and military teams Available ASAP Willing to relocate Anywhere Authorized to work in the US for any employer LINKS MILITARY SERVICE Service Country United States Branch Army Rank Sergeant 2004 to October 2015 Honorable Discharge Commendations Army Achievement Medal x3 Good Conduct medal x3 Military Outstanding Volunteer Medal Certificate of Achievement x6 Army Service Ribbon Overseas Service Ribbon Korean Defense Service Ribbon Global War On Terrorism Service Ribbon
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Generate a Resume for a Healthcare Job
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HEALTHCARE INSTRUCTIONAL ASSISTANT Experience Healthcare Instructional Assistant 10 2018 to Current Company Name City State Perform G tube feedings and Straight Catheterization procedures on Special Needs and General Education Elementary School students Assist Teacher in K 12 Classroom setting up workstation Implement lessons taught by the teacher monitoring students behaviors utilizing positive and negative reinforcement Follow IEP collaborate with Instructional Assistants ABA Interventionists Teachers and Psychologist Instructional Assistant 09 2016 to 09 2018 Company Name City State Work with General education and Special needs Students K 12 in a classroom setting Monitoring different behaviors utilizing positive reinforcements enforcement redirecting students utilize token system teaching independence implementation of lessons taught by Teacher Collaborate with a team of Teachers psychologists and Instructional assistant s working towards IEP Goals of the student Work and setup academic group workstations Tutor students on 1 1 basic Assist students with hygiene as needed Acting Clerk Nursing Attendant 02 2005 to 10 2015 Company Name City State Worked n a Clinic Registering incoming patients for clinic appointments Answer inquiries over telephone regarding patient s appointment Update patients demographic information into computer system Scheduled surgeries Input services rendered By physician using diagnosis code for proper payment of services Ordered supplies faxed clerical duties Work History Healthcare Instructional Assistant 10 2018 to Current Company Name City State Perform G tube feedings and Straight Catheterization procedures on Special Needs and General Education Elementary School students Assist Teacher in K 12 Classroom setting up workstation Implement lessons taught by the teacher monitoring students behaviors utilizing positive and negative reinforcement Follow IEP collaborate with Instructional Assistants ABA Interventionists Teachers and Psychologist Instructional Assistant 09 2016 to 09 2018 Company Name City State Work with General education and Special needs Students K 12 in a classroom setting Monitoring different behaviors utilizing positive reinforcements enforcement redirecting students utilize token system teaching independence implementation of lessons taught by Teacher Collaborate with a team of Teachers psychologists and Instructional assistant s working towards IEP Goals of the student Work and setup academic group workstations Tutor students on 1 1 basic Assist students with hygiene as needed Acting Clerk Nursing Attendant 02 2005 to 10 2015 Company Name City State Worked n a Clinic Registering incoming patients for clinic appointments Answer inquiries over telephone regarding patient s appointment Update patients demographic information into computer system Scheduled surgeries Input services rendered By physician using diagnosis code for proper payment of services Ordered supplies faxed clerical duties Education Master s Health Education 04 2019 Touro University Worldwide City State Master s Health Education Bachelor s Healthcare Administraton 03 2018 Touro University Worldwide City State Associate Social Behavioral Sciences 12 2015 Los Angeles Southwest College City State Bachelor s Degree Healthcare Administration at Touro University I had the opportunity to Develop the skills and experience necessary to succeed in Public health and Health Education positions Examples of my relevant Highlights CPR Microsoft Excel Microsoft Office Child care Organizational Skills Teaching Filing English Customer Service Excel Developmental Disabilities Experience Microsoft Word Certifications and Licenses Academic Basic Catheterization Child care Clerical CPR Critical Thinking Customer Service Developmental Disabilities Diagnosis English Filing Health Education Microsoft Excel Excel Microsoft Office Microsoft Word Organizational Skills Organization skills Public health Teacher Teaching Telephone Verbal communication Written Skills CPR Microsoft Excel Microsoft Office Child care Organizational Skills Teaching Filing English Customer Service Excel Developmental Disabilities Experience Microsoft Word Certifications and Licenses Academic basic Catheterization Child care clerical CPR Critical Thinking Customer Service Developmental Disabilities diagnosis English Filing Health Education in K Microsoft Excel Excel Microsoft Office Microsoft Word Organizational Skills Organization skills Public health Teacher Teaching telephone verbal communication written Additional Information Authorized to work in the US for any employer Summary providing general administrative back up and other duties More than 5 years of clerical support Familiar and experienced with electronic filing systems various document management technologies and scanning experience Knowledge of filing systems and standards Proficiency working with Document Management Systems Able to multi task and efficiently manage changing priorities Excellent organizational and analytical skills with attention to detail
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Generate a Resume for a Healthcare Job
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CORPORATE ADMINISTRATOR Summary Successful administrative professional with 15 years of experience Skills Organized Detail oriented Efficient Prioritize multiple deadlines Work well independently Collaborate with others Software Microsoft Word Excel PowerPoint Outlook Adobe Acrobat Multiple project software websites General Clerical Type 75 WPM Multiline phones Experience Corporate Administrator January 2009 to January 2017 Company Name City State Light accounting bookkeeping Travel arrangements Meeting agendas and minutes Editing Proofreading Meticulously proofread Ensure consistency in content Structure Revise for clarity Review style format Bidding Administration Prepare front end docs Familiar with various loaning agency requirements Know and able to carry out bid process from start to finish Construction Administration Assist approximately 15 engineers in our water wastewater department working on multi million dollar projects Requires great attention to detail while meeting multiple deadlines simultaneously Specific duties include Document Processing Proofread revise format PDF and produce master plans planning studies specifications and plans technical memos letters meeting minutes and O M manuals for municipalities and cities Bidding Administration Distribute plans and specifications maintain planholders lists issue and confirm receipt of addenda and complete bid tabulations Construction Administration Prepare contract documents Receive and return submittals and RFIs maintain logs Assisted approximately 18 engineers in the water wastewater department working on multi million dollar projects Required great attention to detail while meeting multiple deadlines simultaneously Coordinated with clients contractors subconsultants and internal drafters to help keep projects running smoothly Specific duties included Document Processing Proofread edited formatted PDF d and produced master plans predesign reports specifications technical memos letters meeting minutes and O M manuals for municipalities and cities Bidding Administration Handled bidding phase from start to finish Submitted public notice to newspaper for publishing assisted in preparing then produced and distributed plans and specifications maintained planholders list prepared issued and confirmed receipt of addenda and completed bid tabulation Construction Administration Prepared and reviewed contract documents Received and returned submittals and RFIs maintained logs Before shifting my focus solely on project related tasks for our water wastewater department I previously also provided general support to our firm Additional tasks completed during this time included making travel arrangements coordinating lunch and learns and conference and workshop registration and tracking Also responsible for the following tasks Make travel arrangements and assign company vehicles Download and log digital photos Coordinate lunch and learns Register engineers for conferences workshops and webinars As part of the master specifications standards committee create monthly meeting agendas and minutes Log track and implement master specification change requests Answer and route phone calls Distribute incoming mail Prepare outgoing mail and UPS packages Run company errands Customer Service Representative January 2006 to January 2009 Company Name City State Provided full account servicing for the Sears Credit Cards Portfolio via incoming calls including billing and payment inquiries and disputes account maintenance and lost stolen cards Consistently met and exceeded quality and sales goals Administrative Assistant Bookkeeper Addus HealthCare January 2000 to January 2003 City State Completed monthly billing reports and Branch Manager s Report Billed over 500 000 monthly to contracting state agencies and clients Reconciled billing posted payments to clients accounts and prepared deposits Prepared and approved accounts payable bills Created documents spreadsheets and monthly newsletters included developing new spreadsheets for A R and A P purposes Completed several processes of payroll Assisted in planning company functions Provided support to the area manager branch manager and 12 other branches throughout Washington and Oregon Supervised part time assistant Education and Training Completed 45 credits in various courses including Logic Ethics Philosophy of Science Precalculus and C Programming Boise State University City State High School Diploma Kuna High School City State Graduated with Highest Honors 3 97 Received Ambassador Award in Business Professionals of America Skills accounting accounts payable Adobe Acrobat A P agency attention to detail billing bookkeeping C Programming Clerical conferences content Prepare contract Credit clients Detail oriented Editing focus letters Logic Excel mail Outlook PowerPoint Microsoft Word newsletters newspaper payroll PDF Philosophy processes Proofreading quality sales specification spreadsheets phones phone Make travel arrangements Travel arrangements making travel arrangements Type websites workshops
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Generate a Resume for a Healthcare Job
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HEALTHCARE ADMINISTRATION INTERN Professional Summary To find a position that will utilize my knowledge while working in tandem with in a highly regarded setting Skilled at communicating organizing and solving problems to raise the stature and rankings of health care facilities Skills Strong p resentation skills Effective staff coach Strategic planning capability Planning and development Supervisory training Analytical thinker Supervisory training Quality improvement competency Independent judgment and decision making Work History Healthcare Administration Intern 01 2014 to 04 2014 Company Name City State Conducted a feasibility study on 12 10 and eight hour shifts by compiling statistics Handled detail work including make and maintaining a work schedule for 16 employees Proposed new ideas for the holiday and schedule guidelines Worked with a LEAN coach Budget Director Human Recourse Pay Roll Reprehensive to get an over view of how things are ran in the department Worked with tight deadlines Skillfully developed departmental goals objectives standards of performance policies and procedures Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal organizational and medical staff guidelines Interpreted and communicated new or revised policies to staff Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy Pulmonary Lab Technician 04 2011 to Current Company Name City State Performed 12 lead EKGs on patients throughout the health system using the GE MAC 5000 EKG Machine Assumed responsibility for reading EKGs for normal and abnormal results and reporting these to the Doctor Charge Nurse or Nurse Extracted arterial blood for blood gas tests for patients using ABL800 Flex Radiometer and ran samples reported and verified results Identified abnormal results and report the results to the appropriate personnel maintained the ABL800 Flex with changing out membranes waste calibration solutions and gas tanks Maintained and ensured timely replenishment of supplies for the laboratory especially those used to conduct EKGs and blood gas tests Conducted monthly correlations and reruns of samples organized EKG logs credit logs and sample rejection logs Compose the schedule for 24 lab employees Skillfully developed departmental goals objectives standards of performance policies and procedures Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care Educated staff on state and federal statutes rules and regulations governing home care services Interpreted and communicated new or revised policies to staff Laboratory Assistant 11 2008 to 04 2011 Company Name City State Performed standardized laboratory tests to verify chemical characteristics or composition of specimen Completed medical laboratory tests procedures experiments and analyses to provide data for diagnosis treatment and prevention of disease Conducted chemical analyses of body fluids such as blood urine and spinal fluid to determine presence of normal and abnormal components Studied blood cells their numbers and morphology using microscopic technique and performed blood group type and compatibility tests for transfusion purposes Provided complex laboratory technical support and was responsible for the facilitation of a draw station lab including preparation of manuals manifests and monthly reports Skillfully developed departmental goals objectives standards of performance policies and procedures Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal organizational and medical staff guidelines Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy Recruited hired trained and coached on average of 4 new employees per year Established and maintained systems that safely met residents needs Patient Educator 08 2005 to Current Company Name City State Conducted training for clients and their appointed caretakers on how to use complex PT INR blood monitoring instruments Instructed clients on usage and maintenance of instruments including quality control cleaning recording and reporting results and troubleshooting Communicated with clients on the prevention of errors affecting test results and scheduled training to incorporate client time preparation and submission of documents Identified educational needs of patient and caretakers by collaborating with attending physicians department heads and staff Encouraged participation in decision making about health care options by facilitating the caretakers understanding of patient s health status Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal organizational and medical staff guidelines Established and maintained systems that safely met residents needs Patient Care Technician 01 2003 to 01 2008 Company Name City State Functioned as a Phlebotomist that specialized in pediatric geriatric and dermal venipuncture Accomplished several types of indwelling venipuncture including Broviac Hickman PICC Groshong and CVC or CVL Facilitated laboratory testing and maintenance including NOVA CCX and I SAT and MonoSpot Strep A bHCG UA Protime Westergren Sedimentation Rate and Glucose Coordinated patient appointments for MRIs CT scans and ultrasounds including pre certification and verification of benefits Maintained patient information such as medical history results of tests and examinations and patient symptoms Explained terminology and procedures research inquiries instruct on how to use home health care products and collect and prepare data for further research Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy Established and maintained systems that safely met residents needs Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care Reviewed customer survey information to prioritize areas of improvement Investigated provided and submitted information to Quality Department about special incidents events and complaints Facilitated an on going assessment of patient family needs and implementation of interdisciplinary team care plan Education Bachelor of Science Health Administration Current Eastern Michigan University City State Health Administration Coursework in Health Services Administration Coursework in Business Management Coursework in Healthcare Administration Coursework in Health Services Administration and Business Coursework in Human Resources Management and Accounting Associate of Art 4 2014 Schoolcraft College City State Coursework in Health Services Administration Coursework in Health Services Administration and Business Coursework in Human Resources Management and Accountin g Associate of Science Health Science 5 2006 Schoolcraft College City State Health Science Recipient of Canton Township Scholarship Coursework in Community Health Coursework in Health Services Administration Coursework in Healthcare Administration Coursework in Health Services Administration and Business Coursework in Human Resources Management and Accounting Accomplishments Microsoft Suite CareWeb Master Control PathNet Carelink EWS U of M Online Reference Library LabWorks Affiliations American Society for Clinical Laboratory Science Member 2012 Present Basic Life Support BLS American Heart Association Nov 2011 Present Certified Anticoagulation Patient Self Testing University of Southern Indiana Apr 2009 Certified Phlebotomist American Society of Clinical Pathology Nov 2001 Present Den Leader Cub Scouts of America September 2014 Skills benefits Budget calibration coach draw credit client clients decision making diagnosis MAC Director personnel quality control reading recording reporting research SAT statistics technical support troubleshooting type view composition
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Generate a Resume for a Healthcare Job
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BUSINESS OFFICE MANAGER Professional Summary To obtain a full time position in Healthcare Environment where my 16 years of experience in the area of healthcare field Customer Relations Claims Coding Billing Human Resources and Employee Management will be an asset Licenses Bachelor s of Science in Health Administration Certified Medical Billing Specialist Health Information Management Certificate Certificate in Electronic Medical Records Medical Office Admin Certificate Skill Highlights Microsoft Word and Excell Medisoft Billing Software CAD ARCommand Billing Software Medicare Medical and all other Insurance Private Billing Advanced knowledge in HMO and Managed Care Computer literate quick and easy learning skills Able to work under pressure Excellent Organization Skills Team Leader High Typing Skills minimum of 70 wpm Excellent Communication Spelling and Writing Skills High skills in business management and knowledge of supervising employees Maintains strict confidentiality Knowledge of HMOs Medicare and Medi Cal Extensive anatomy physiology knowledge Medical Manager Software Managed care contract knowledge Electronic Medical Record EMR software ICD 9 coding Neurology billing expertise Certified coding instructor CPT and HCPCS coding Internal medicine billing HIPAA compliance Medical billing software Strong planning skills Strong work ethic Team player with positive attitude Deadline driven Good written communication Exercises good judgment Professional Experience January 2009 to Current Company Name City State Business Office Manager Employee Management New hire training Hiring Termination Verbal and Written Notices Writing and implementing department Policies Management of Employee task assignments follow ups Customer Service for Patient Accounts Management Medicare and Medi Cal Insurance Appeals and Grevences Hearings with the State and Federal Judge CMS Updates and guidelines trainings Setting individual employee Goas Achieving Overseeing Patient Accounts to control Accounts Receivables Managing and overseeing Medical Records Archived records to keep compliance CPT HCPCS Coding Keeping employees updated on HIPPA Compliance Providing ongoing training and continuing education to my department employees Overseeing Accounts Receivables Working with Law Offices on Subpoena Requests Maintaining department accuracy and cash flow of the company January 2008 to January 2010 Company Name City State Healthcare Administrator Working closely with the President and the Vice President City and County Licenses Applications Updates of Ambulance Vehicles adding removing EMT background check DMV pull notice requests Making sure Employee files are updated with licesnses and necessary documents at all times Managing the Business Office Medical Records Accounts Billable Receivables Medicare Insurance EOB s Contracts and Proposals Writing Company policies Updating the staff on HIPAA compliance Checking EMT paperwork to make sure they comply with the law Follow up with Dispatcher on calls Checking Dr s Orders for ambulance transportation of Dialysis Patients to make sure they qualify for the service January 2000 to January 2008 Company Name City State Business Office Supervisor Supervise the staff of Billing Department Bookkeeping Making sure everything is done by deadlines Follow up with staff to check completeness of their tasks Medicare Medi Cal All Major Insurance Billing Making Contracts with all Major Insurance Companies EOB Data Entry Accounts Billable Receiveable Medicare Medicaid Insurance Re Bills F u Handled all the billing for 5yrs of two companies by myself Coding CPT and ICD 9 HCPCS Attending Medicare Medi Cal workshops and Updating of the Billing System Writing Letters for Doctor s regarding patient s Medical Necessity to use Transportation Ambulance Services Filling out Justification Forms w medical necessity for Doctor s to sign for our dialysis patients and other non emergency calls Making Justifications Forms for Medical Necessity on Excell Excellent knowledge in Word Excell ARCommand TIS Medisoft and other Billing softwares Overall Supervision of Ambulance Billig Department Education and Training 6 13 2009 University of Phoenix City State Bachelor of Scianence Health Administration Health Administration 2005 LA Valley College City State AA Degree Program Chemestry Program Chemestry 1999 Concord College Certificate Diploma Colorado Medical Claims and Billing Specialist Ulysses S Grant High School City State High School Diploma 1993 ANC Computer School State Armenia Certificate Computer High Educational Establishment Microsoft Word Excell MS DOS Professional Affiliations 2006 2007 Honored Member of Cambridge of Who s Who Languages Armenian Russian English Spanish Skills Accounts Receivables Ambulance Billing Billing System Bookkeeping business management CAD CMS Excellent Communication Contracts CPT Customer Service Data Entry Dialysis English Filling Forms Hiring ICD 9 Insurance law Letters Employee Management Managing Medical Coding Medisoft Excell Office Word Microsoft Word MS DOS Organization Skills Policies Coding Proposals Speaking quick Reading Russian Spanish supervising Supervision Team player Transportation Typing Skills workshops Written Additional Information AWARDS RECOGNITIONS AND CERTIFICATES 1999 Science Fair Honorable Mention 2000 Bronze Medal Recipient 2000 Community Centers Inc On Job Training Administrative Assistant 2001 Community Centers Inc WIA Participation 2001 Certificate of Continuing Education in Management Skills 2004 Dean s List LAVC 2005 Certificate of Completion Medical Services eTar Training by DHS 2006 2007 National Dean s List
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Generate a Resume for a Healthcare Job
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HEALTHCARE ASSOCIATE Summary Energetic resourceful and results driven professional Skilled at working effectively both independently and collaboratively as part of a team within fast paced environments to complete projects and responsibilities while adhering to deadlines and quality standards Skills EPIC Microsoft Office Suite Word Excel PowerPoint Healthcare Systems Insurance Billing Sorian Scheduling Health Medical Records Research Reports Databases Data Analysis and PCs Windows Applications Experience February 2002 to Current Company Name City State Healthcare Associate Maintain full responsibility for demonstrating initiative strong leadership and communication skills and medical and healthcare knowledge to support efficient and productive day to day operations Directly accountable for a diversity of patient unit support activities including scheduling and discharge coordinating admission packages arranging transportation completing unit work orders maintaining inventory and preparing patient unit census Monitor and improve individual performance in all areas to ensure adherence to the highest levels of customer patient service productivity efficiency leadership teamwork and work quality at all times Excellent capacity to meet deadlines build rapport with individuals from diverse backgrounds and to support practice objectives by facilitating an environment that consistently achieves exceeds expectations Responsible for maintaining professional and courteous communications demeanor and interactions with patients and medical staff while continuously seeking ways to provide value added service and support Maintain files documents databases and records to provide highly reliable information quickly and use well developed interpersonal skills to respond effectively to both internal and external requests inquires Communicate clearly and effectively use strong coordination and prioritization skills to complete work and exercise independent judgment and decision making abilities to help facilitate smooth operations Strong organizational time management and multi tasking skills with ability to prioritize work Use well developed interpersonal skills to work effectively with clients co workers and all levels of management Accept new assignments and responsibilities with a positive cooperative and team oriented attitude Complete all tasks and projects in the most efficient manner possible and exercise independent decision making Recognized by management for anticipating problems presenting effective solutions recommendations team collaboration and leadership exceeding work expectations and consistently delivering outstanding results Education and Training American InterContinental University City State Healthcare Management BBA Healthcare Management Training Healthcare Finance Risk Management Information Systems Management Ethics Policy Making Qualifications Communication skills interpersonal skills Data Analysis Databases Decision Making Information Systems Insurance Verification maintaining inventory Leadership Regulatory Compliance multi tasking organization Patient Care Support Project Management Quality Research Risk Management Scheduling Sound Strategic Planning Teamwork Time management
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Generate a Resume for a Healthcare Job
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HEALTHCARE PROVIDER Professional Summary Current graduate student at the University of Arizona Global Campus pursuing a Master s Degree in Health Informatics and Analytics with five years of experience in at home care An exceptionally empathetic and dedicated healthcare provider with a strong record of child health care service Adept at handling various client issues and problems with kindness and professionalism seeking opportunities in the Healthcare and Business industry A reliable employee with an extensive track record in demanding sales and account management environments Strong presenter communicator and problem solver working effectively and productively with diverse customers and individual needs A stay at home mom of five children dedicated to ensuring the needs of the children s safety and comfort by addressing their specific diet exercise and tutoring needs Including the care provided for an autistic son in creating specific routines developmental support and educational strategies Recently began the endeavor of owning and managing a small business Skills Flexible Adaptable Responsible Verbal and written communication Computer proficiency Adaptability Customer service Professional telephone demeanor Account management Technical Support Social media knowledge Strategic Planning Compassion Self motivated professional Cultural awareness Analytical skills Good listening skills Work History Healthcare Provider 08 2015 to Current Company Name City State Worked to improve and enhance patient lives through effective and compassionate care Administered medication as directed by physician Completed household management tasks for clients within private home settings including companionship and personal care assistance Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life Assisted disabled clients in any way necessary to facilitate independence and well being Maintained clean safe and well organized patient environment Monitored progress and documented any patient health status changes keeping healthcare team updated Interacted kindly with patients and families and displayed positive outgoing attitude resulting in establishment of long term professional relationships Assisted patients with handling daily chores and errands by transporting to appointments cleaning personal spaces and purchasing supplies Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness Consistently met demands of clients by providing sufficient numbers of direct care providers Provided assistance to clients by handling household cleaning duties managing schedules and transporting to and from medical appointments Facilitated calls to and from field staff to resolve issues and address concerns Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness Assisted patients with dressing grooming and feeding needs helping to overcome and adapt to mobility restrictions Supervised daily activities and provided assistance when needed Developed rapport to create safe and trusting environment for care Online English Tutor 09 2018 to 07 2020 Company Name City State Analyzed student progress to adjust lesson planning for improvement Motivated students in positive learning environment to build academic confidence Planned lessons for allotted time to strengthen weak subjects and build skills Collaborated with students to complete homework assignments identify lagging skills and correct weaknesses Provided verbal and written constructive criticism and positive feedback to students Utilized online platforms to provide online instruction in group and one on one environments Showed empathy and understanding when students needed counseling or extra support Moderated online discussion forums to maintain safe engaging subject discussion Supported diverse student population through different teaching styles to cover multiple learning styles Collaborated with parents to create tutoring sessions appropriate for student s age learning preference and learning style Updated required logs and student documentation to keep records accurate and current Prepared lesson plans to meet goals identified in students individualized study plans Drilled students on subject matter and used flashcards and writing techniques to improve recall Taught students remotely via pre recorded and live video sessions Motivated students towards learning and studying to build self confidence and reduce fear of failure Identified learning needs and implemented fun and engaging learning activities to help students advance Made lessons interesting and engaging using art and visual aids to bolster learning Integrated technology into sessions to further enhance student learning Educated students on study tips and exam strategies Radiologic Technology Student Intern 07 2016 to 11 2016 Company Name City State Managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields Maintained cleaned and sterilized instruments and equipment for each patient Kept work and patient areas clean orderly and well stocked to promote efficiency Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures Interviewed patients and reviewed documented histories to gain solid picture of relevant data Managed aseptic techniques to control infection risk and protect both patients and staff Conducted diagnostic and interventional procedures for more than 10 patients per day Followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients Supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies Participated in continuous improvement by generating suggestions engaging in problem solving activities to support teamwork Office Assistant 05 2013 to 05 2014 Company Name City State Delivered clerical support by efficiently handling wide range of routine and special requirements Produced high quality documents spreadsheets and presentations for internal and customer facing needs using MS Office suite Oversaw automated tracking and documentation of data client correspondence and office operations Executed record filing system to improve document organization and management Interacted with customers professionally by phone email or in person to provide information and directed to desired staff members Kept physical files and digitized records organized for easy updating and retrieval by authorized team members Radiologic Technology Student Intern 11 2010 to 04 2011 Company Name City State Managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields Maintained cleaned and sterilized instruments and equipment for each patient Kept work and patient areas clean orderly and well stocked to promote efficiency Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures Interviewed patients and reviewed documented histories to gain solid picture of relevant data Managed aseptic techniques to control infection risk and protect both patients and staff Followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients Supported patient physical andemotional comfort by taking care in positioning responding to questions and using effective calming strategies Devoted special emphasis to punctuality and worked to maintain outstanding attendance record consistently arriving to work ready to start immediately Radiologic Technology Student Intern 04 2010 to 09 2010 Company Name City State Managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields Maintained cleaned and sterilized instruments and equipment for each patient Kept work and patient areas clean orderly and well stocked to promote efficiency Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures Interviewed patients and reviewed documented histories to gain solid picture of relevant data Managed aseptic techniques to control infection risk and protect both patients and staff Followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients Supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies Devoted special emphasis to punctuality and worked to maintain outstanding attendance record consistently arriving to work ready to start immediately Cash Service Representative 06 2006 to 03 2007 Company Name City State Adhered to policies and facilitated safe and protected transactions Worked as a dedicated team member of the banking team Worked to ensure the confidentiality and privacy of clients Brought forth a friendly and enthusiastic attitude Handled cash transactions Sales Associate 10 2004 to 02 2006 Company Name City State Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral Engaged with customers to effectively build rapport and lasting relationships Delivered high level of assistance by locating products and checking store system for merchandise at other sites Trained and developed new sales team associates in products selling techniques and company procedures Maintained organized presentable merchandise to drive continuous sales Implemented up selling strategies such as recommending accessories and complementary purchases to boost revenue Educated customers on promotions to enhance sales Processed product returns and assisted customers with other selections Organized racks and shelves to maintain store visual appeal engage customers and promote specific merchandise Liaised with customers and recommended specific products and specials aligning with individual needs requirements and specifications Analyzed and properly processed product returns assisting customers with finding alternative merchandise to meet needs Education MBA Health Informatics and Analytics Expected in 02 2022 University of Arizona Global Campus City Certificate of Completion in Radiologic Technology Radiography 11 2016 Loma Linda University City Bachelor of Science Radiologic Technology 04 2011 University of Perpetual Help System DALTA City Certifications Certificate of completion in Radiation Technology Certificate in TEFL and TESOL 120 hours Skills Flexible Adaptable Responsible Verbal and written communication Computer proficiency Adaptability Customer service Professional telephone demeanor Account management Technical Support Social media knowledge Strategic Planning Compassion Self motivated professional Cultural awareness Analytical skills Good listening skills Work History Healthcare Provider 08 2015 to Current Company Name City State Worked to improve and enhance patient lives through effective and compassionate care Administered medication as directed by physician Completed household management tasks for clients within private home settings including companionship and personal care assistance Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life Assisted disabled clients in any way necessary to facilitate independence and well being Maintained clean safe and well organized patient environment Monitored progress and documented any patient health status changes keeping healthcare team updated Interacted kindly with patients and families and displayed positive outgoing attitude resulting in establishment of long term professional relationships Assisted patients with handling daily chores and errands by transporting to appointments cleaning personal spaces and purchasing supplies Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness Consistently met demands of clients by providing sufficient numbers of direct care providers Provided assistance to clients by handling household cleaning duties managing schedules and transporting to and from medical appointments Facilitated calls to and from field staff to resolve issues and address concerns Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness Assisted patients with dressing grooming and feeding needs helping to overcome and adapt to mobility restrictions Supervised daily activities and provided assistance when needed Developed rapport to create safe and trusting environment for care Online English Tutor 09 2018 to 07 2020 Company Name City State Analyzed student progress to adjust lesson planning for improvement Motivated students in positive learning environment to build academic confidence Planned lessons for allotted time to strengthen weak subjects and build skills Collaborated with students to complete homework assignments identify lagging skills and correct weaknesses Provided verbal and written constructive criticism and positive feedback to students Utilized online platforms to provide online instruction in group and one on one environments Showed empathy and understanding when students needed counseling or extra support Moderated online discussion forums to maintain safe engaging subject discussion Supported diverse student population through different teaching styles to cover multiple learning styles Collaborated with parents to create tutoring sessions appropriate for student s age learning preference and learning style Updated required logs and student documentation to keep records accurate and current Prepared lesson plans to meet goals identified in students individualized study plans Drilled students on subject matter and used flashcards and writing techniques to improve recall Taught students remotely via pre recorded and live video sessions Motivated students towards learning and studying to build self confidence and reduce fear of failure Identified learning needs and implemented fun and engaging learning activities to help students advance Made lessons interesting and engaging using art and visual aids to bolster learning Integrated technology into sessions to further enhance student learning Educated students on study tips and exam strategies Radiologic Technology Student Intern 07 2016 to 11 2016 Company Name City State Managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields Maintained cleaned and sterilized instruments and equipment for each patient Kept work and patient areas clean orderly and well stocked to promote efficiency Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures Interviewed patients and reviewed documented histories to gain solid picture of relevant data Managed aseptic techniques to control infection risk and protect both patients and staff Conducted diagnostic and interventional procedures for more than 10 patients per day Followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients Supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies Participated in continuous improvement by generating suggestions engaging in problem solving activities to support teamwork Office Assistant 05 2013 to 05 2014 Company Name City State Delivered clerical support by efficiently handling wide range of routine and special requirements Produced high quality documents spreadsheets and presentations for internal and customer facing needs using MS Office suite Oversaw automated tracking and documentation of data client correspondence and office operations Executed record filing system to improve document organization and management Interacted with customers professionally by phone email or in person to provide information and directed to desired staff members Kept physical files and digitized records organized for easy updating and retrieval by authorized team members Radiologic Technology Student Intern 11 2010 to 04 2011 Company Name City State Managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields Maintained cleaned and sterilized instruments and equipment for each patient Kept work and patient areas clean orderly and well stocked to promote efficiency Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures Interviewed patients and reviewed documented histories to gain solid picture of relevant data Managed aseptic techniques to control infection risk and protect both patients and staff Followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients Supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies Devoted special emphasis to punctuality and worked to maintain outstanding attendance record consistently arriving to work ready to start immediately Radiologic Technology Student Intern 04 2010 to 09 2010 Company Name City State Managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields Maintained cleaned and sterilized instruments and equipment for each patient Kept work and patient areas clean orderly and well stocked to promote efficiency Supported patients by keeping private and confidential information concealed in adherence to regulations and procedures Interviewed patients and reviewed documented histories to gain solid picture of relevant data Managed aseptic techniques to control infection risk and protect both patients and staff Followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients Supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies Devoted special emphasis to punctuality and worked to maintain outstanding attendance record consistently arriving to work ready to start immediately Cash Service Representative 06 2006 to 03 2007 Company Name City State Adhered to policies and facilitated safe and protected transactions Worked as a dedicated team member of the banking team Worked to ensure the confidentiality and privacy of clients Brought forth a friendly and enthusiastic attitude Handled cash transactions Sales Associate 10 2004 to 02 2006 Company Name City State Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral Engaged with customers to effectively build rapport and lasting relationships Delivered high level of assistance by locating products and checking store system for merchandise at other sites Trained and developed new sales team associates in products selling techniques and company procedures Maintained organized presentable merchandise to drive continuous sales Implemented up selling strategies such as recommending accessories and complementary purchases to boost revenue Educated customers on promotions to enhance sales Processed product returns and assisted customers with other selections Organized racks and shelves to maintain store visual appeal engage customers and promote specific merchandise Liaised with customers and recommended specific products and specials aligning with individual needs requirements and specifications Analyzed and properly processed product returns assisting customers with finding alternative merchandise to meet needs
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Generate a Resume for a Healthcare Job
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ENUMERATOR Summary Recent graduate with BA in Business Administration looking to obtain a position as an Administrative Assistant in which my organizational abilities can be fully utilized Hard working and goal oriented professional with four years of experience seeking a to achieve career growth where I will get an opportunity to utilize my skills and abilities in handling the clerical and administrative support work and activities Highlights Time Management SAP and SRM Cash Request Cash handling Check Request Purchase Orders Microsoft Office Word Excel PowerPoint Outlook Data Entry Filing and Maintaining Records Account receivable and Payment posting Timekeeping Calendar Maintains Accomplishments Received a merit raise for strong attention to detail exemplary customer service and team player attitude Experience 04 2016 to Current Enumerator Company Name City State Collect demographic economic and housing data on behalf of the U S Census Bureau Responsible for canvassing neighborhoods then documenting and reporting the information Conducts surveys about the U S population economy governments and communities Responsible for verifying household addresses and ensuring that all maps and address lists are correct All collected census information as well as documentation of hours miles and expenses encountered Assist residents by reading forms and answering questions about the census 10 2015 to 03 2016 Healthcare Advocate Company Name City State Respond to and resolve on the first call customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits eligibility and claims financial spending accounts and correspondence Help guide and educate customers about the fundamentals and benefits of consumer driven health care topics to include managing their health and well being by selecting the best benefit plan options maximizing the value of their health plan benefits and choosing a quality care provider Intervene with care providers doctor s offices on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed Assist customers in navigating myuhc com and other UnitedHealth Group websites and encourage and reassure them to become self sufficient Owned problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow up with the member Research complex issues across multiple databases and work with support resources to resolve customer issues and or partner with others to resolve escalated issues Provide education and status on previously submitted pre authorizations or pre determination requests Meet the performance goals established for the position in the areas of efficiency call quality customer satisfaction first call resolution and attendance 02 2013 to 10 2015 Receptionist II Company Name City State Performed varies administrative tasks requiring the exercise of discretion and judgment and provided administrative support to faculty and staff in the Critical Care Department Greets visitors and directs them to the appropriate staff Initiates purchase orders and travel reimbursements in SAP Answered the telephone and assists callers reads and routes incoming mail Overseen the filing and maintenance of correspondence and other records and entered tracked and maintained timesheets for division employees and faculty Strong proficiency in Excel pivot tables data creating and formatting for reports Maintained and provided assistance with the interpretation of various reports and forms Developed and maintained databases data forms and progress reports Flexible highly organized productive possess exceptional time management skills Experience with manuscript preparation and Endnotes with attention to detail and accuracy 11 2012 to 01 2013 Front office Assistant Company Name City State Greeted patients Answering multi line phone and route to appropriate department Scheduling and conforming the appointments Registering new patients Updated records for established patients Education 05 2016 Bachelor of Business Administration Healthcare Management American InterContinental University City State Healthcare Management 04 2011 Medical Billing and Coding HIPAA Privacy Security Certification Sanford Brown College City State 06 2010 Certified Nursing Assistant 08 2010 Aids for Home and Healthcare Pasadena TX Alief Hasting High School Languages Fluent in Spanish Skills administrative administrative support attention to detail benefits Cash handling com Critical Care customer satisfaction Customer Service Data Entry databases documentation Filing financial forms interpretation managing Medical Billing Excel mail Microsoft Office Outlook PowerPoint Word Nursing pivot tables Coding progress quality reading real time reporting Research SAP Scheduling Fluent in Spanish surveys telephone phone Time Management type websites
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Generate a Resume for a Healthcare Job
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HIGHLY ACCOMPLISHED HEALTHCARE ANALYST Professional Summary Financial Expert providing strategies to improve Revenue Cycle Management in Healthcare A top performing Systems Analyst with a proven track record of expanding revenue and customer satisfaction in Healthcare Expert at identifying and analyzing customer needs within a variety of Enterprise healthcare organizations Subject Matter Expert in Revenue Cycle Management specializing in developing and delivering innovative solutions for environments with large data requirements Extensive experience in providing an advisory and consultative approach to Financial and Technology solutions that drive improved financial performance Broad grasp of Value Based Healthcare Reimbursement strategy and the skill to lead a collaborative effort to develop long lasting relationships with Executive decision makers Education and Training Programming Support Specialist Data Center Technical Support Shared Medical Systems Cerner Malvern PA Computer Operator Operations Shared Medical Systems Cerner City State Master of Science Computer Information Systems University of Phoenix City State Computer Information Systems Graduate Courses in Business Communications Project Management Operating Systems Networking Database Concepts Software Engineering Programming Management Organization Ethics and Intellectual Property and Financial Management Certified Project Management Associate International Project Management Association IPMA Level D Number D15 122834 Skill Highlights Skills accounting Accounts Receivable auditing balance billing Business Communications business plan client clients client liaison customer service client support Database delivery Financials financial financial consulting Financial Management focus insurance Intellectual Property leadership mentor office 2000 NT Networking Operating Systems processes process improvement coding Programming Project Management proposal Quality report writing reporting revenue recognition Siemens Software Engineering SQL Technical Support Professional Experience Highly accomplished Healthcare Analyst 01 1997 to Current Company Name providing operational and financial consulting services employed through the acquisition of Siemens Health Services by Cerner in 2014 and the acquisition of Shared Medical Services by Siemens in 2000 Primary client liaison assessing business needs from stakeholders at every level including executives within the client organization explaining available standard services and or suggesting methods for customization of solutions to enhance production objectives and bring in departmental revenue Provide outstanding customer service by quickly addressing any client support issues escalating new opportunities for revenue improvement to the appropriate executives within the organization and maintaining a line of communications with clients that is advisory in nature and exceptional in its execution Expertly synthesize client input through a full business discovery process and assemble an internal team of experts in SQL Database report writing networking to answer questions and develop a set of technical specifications that are presented in a form of an actionable solution proposal Improve Revenue Cycle Management for clients by providing off the shelf custom or client hosted solutions that allow them to off load issues and focus on the critical revenue recognition activities of their business office which includes Accounts Receivable and dealing with insurance companies Meticulously review procedures and processes within financial departments and compare those with industry best practice standards to identify opportunity for process improvement Identify actionable gaps by comparing revenue cycle reporting against other similar organizations as well as nationally recognized Key Performance Indicators KPIs Guide a client through the Recovery Audit Contractor RAC program which requires coding billing and reimbursement compliance with Medicare Develop reports and create abstracts that pulled insurance patient balance and diagnostic related groups DRG coding from a client s INVISION patient accounting financial systems that ensured that Medicare was not being overbilled and identified coding errors and brought up the issue of medical necessity which led to process improvements Participate as a key technical resource and mentor documenting the entire process of an ongoing customer project now in its 16th month which transfers 7 10 years of patient accounting data to a third party repository as part of audit requirements to meet a variety of regulatory standards Collaborate with the project manager to meet project deadlines so that the client is able to keep their financial system data before the contract elapses while ensuring that the client pays for only the amount of data storage required Accelerate the delivery of solutions for the client by creating reusable templates that can be shared between projects Deliver the technical leadership required for projects of 6 days to 6 months in duration to determine the environment configuration and build programs necessary to decommission legacy systems and efficiently migrate to data to database systems which allow simplified queries for financial posting Through job sharing with the SOARIAN Financials Test Team recreated software defects and validated fixes to improve quality using advanced tools such as Charm NT Quality Center and Kanban to update status Associate Systems Analyst 01 1993 to 01 1996 Company Name Part of a team responsible for delivering over 100 000 files monthly pertaining to reporting and auditing and through the development of a business plan that later migrated the delivery system to the internet saving the client considerable costs Organized transactions over a six month period to install financial systems at Pennsylvania Hospital and Temple University Hospital Build the programs required to successfully update system data to meet all deadlines Consultant Analyst 01 1983 to Current Company Name City State
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Generate a Resume for a Healthcare Job
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HEALTHCARE CONSULTANT Summary Certified Spinning Instructor and personal trainer with the energy skills and training necessary to keep clients motivated and moving toward their fitness goals Highlights Certified Spinning Instructor ACE certified Personal Trainer CPR and First Aid certified Energy motivation and drive to push and motivate participants Microsoft Office Team building Personable and friendly Dedicated Responsible Accomplishments Success at building participants from struggling low participant classes Most recently built a class that averages 30 participants from a class that started out with around 6 within six months Experience Healthcare Consultant October 2014 to Current Company Name City State Network development for a new Medicare Advantage I SNP in the northeast Identify and contract with providers to establish a network that meets CMS time distance standards Subject matter expert for a study on Medicare Advantage best practices for provider engagement Cycle Instructor September 2012 Company Name City State Provide a high energy safe indoor cycle experience for participants Lead motivate and push participants Prepare new routines and new music weekly to ensure participants don t get bored or uninspired Incorporate various types of formats into my classes Tabata HIIT interval and resistance training speed work Provider Group Engagement Manager September 2012 to October 2014 Company Name City State Responsible for establishing maintaining and overseeing various MSO and engaged provider relationships Oversaw and directed MSO partner activities and internal implementations in order to ensure a successful launch of a gated referral based provider network in the Atlanta market Initiated and provided ongoing support and financial performance data for various strategic relationships including MSOs PCP practice acquisitions direct provider engagement agreements and other clinic developments Coordinated and provided detailed analysis reporting training and education to large engaged provider groups in order to promote improvement in clinical quality coding and financial performance Successfully facilitated and implemented various initiatives with provider groups around HEDIS STARS etc Served as the contact for provider risk group questions regarding financial settlement delegation claims adjudication and funding Managed and directed staff of 4 Provider Network Consultants Lead and directed the committee responsible for improving employee engagement within the Southeast Region Regional Director September 2010 to April 2012 Company Name City State Network Services Southeastern Region Responsible for managing and directing all contracting and provider relations activities within the Southeast Identified and executed strategies for network development and improvement Managed and directed a regional contracting and provider relations staff Provided in depth knowledge of Southeastern region and participated in strategic planning Managed and oversaw complex contract negotiations Identified new areas for expansion by conducting in depth market and financial analyses Maintained positive relationships with providers and facilitated prompt resolutions to contractual issues Manager Managed Care January 2004 to January 2010 Company Name City State Responsible for the negotiation and maintenance of major managed care contracts as well as managing WellStar s credentialing department Negotiated favorable contract language and rates to meet business targets and objectives for Georgia s largest integrated healthcare system consisting of five hospitals ancillary services and over 1000 affiliated physicians Increased profitability on three key payor contracts over 20 for the system Maintained contractual relationships and facilitated resolution to problems arising from the contract Managed allcredentialing department activities and staff Implemented processes and procedures to shorten the enrollment process with the government payors which cut the enrollment time down to an average of 50 days Successfully obtained delegated credentialing with all contracted payors which resulted in 100 delegation and an average of 90 days shorter loading time with the payors Consistently averaged 99 in delegated payor audit scores Continuously implemented and developed strategies to improve and drive employee satisfaction 2010 Gallup surveys indicated a 48 increase in employee satisfaction over two years in the Managed Care department Developed and implemented improvements and best practices for credentialing department in order to align with system goals Implemented Lean Thinking and techniques in the credentialing department which streamlined processes facilitated transparency and led to better overall satisfaction with the department Provider Reimbursement Specialist January 2000 to January 2004 Company Name City State responsible for the implementation and quality assurance of various provider contracts successfully in Blue Cross Blue Shield of GA s computer system and assisting with system wide initiatives Managed all internal reimbursement related activities for multi million dollar monthly capitation payment process including analysis implementation and reporting of capitation data Collected and analyzed provider contracting data and computer system data to ensure timely and accurate reimbursement implementations Performed quality assurance measures on reimbursement implementations Identified and recommended system modifications to advance provider contracting strategies and best practices Managed multiple reimbursement projects by determining business intent estimating and communicating implementation timetables and parameters and distributing project results and final documentation Served as a capitation subject matter expert in the development of the WellPoint Enterprise Data Model Senior analyst January 1997 to January 1999 Company Name City State responsible for the implementation of various provider contracts successfully in Blue Cross Blue Shield of GA s computer system Developed and distributed professional fee schedules based on Medicare rates Produced ad hoc reports and analyses for management on reimbursement data and provider database content Presented project results and recommendations to management and project teams Created project documentation and reports to be distributed throughout the organization Loaded contracts into Pathways Contract Management system Provided leadership and training to a department of ten Health Systems Analyst January 1997 to January 1999 Company Name City State Responsible for the implementation of various provider contracts successfully in Blue Cross Blue Shield of GA s computer system Implemented preferred reimbursement methodologies physician facility and ancillary Managed multiple projects and collaborated with teams to achieve results Report Specialist January 1996 to January 1997 Company Name City State Responsible for reporting quality data Client Services Representative January 1995 to January 1996 Company Name City State Responsible for assisting clients with authorizations and insurance questions Education Master of Business Administration Bachelor of Science Business Administration Management Health Services Administration 2000 Kennesaw State University City State USA Bachelor of Science Health Services Administration 1994 Auburn University City State USA Skills acquisitions CMS content contract negotiations contracts Contract Management clients database directing documentation estimating financial government insurance leadership and training managing market negotiation Enterprise Network processes coding quality quality assurance reporting strategic strategic planning
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Subsets and Splits
Count Software Engineer Resumes
Counts the number of resumes related to software engineers, providing a simple count of relevant entries.
Count Software Engineer Resumes
Counts the number of resumes related to software engineering, providing a basic measure of how many entries contain this term.