instruction
stringclasses 52
values | input
float64 | Resume_test
stringlengths 10
83.7k
⌀ |
|---|---|---|
Generate a Resume for a Healthcare Job
| null |
PREVENTATIVE HEALTHCARE INTERN Professional Summary Driven and compassionate healthcare professional with experience in both residential and hospital environments Accountable and responsible with a strong focus on patient wellness Education and Training Bachelor of Science Health Care Management Health Administration 2016 University of Alabama at Birmingham City State USA Member of National Society of Collegiate Scholars High School Diploma Advanced Diploma 2012 Nansemond River High School BETA Club Health Organizations Skill Highlights Knowledge of HMOs Medicare and Medicaid HIPAA compliance Strong planning skills Patient focused care Self motivated Experience with Data Entry Excellence Leadership Strong work ethic Team player with positive attitude Exercises good judgment CPR Certified Maintains strict confidentiality Professional Experience Preventative Healthcare Intern January 2016 to April 2016 Company Name City State Assist the educators in all aspects of this program in physical activity education and nutrition education and in helping to prepare healthy snacks Planning coordinating and implementing HealthSmart events for the next few months Review and make recommendations on the Train the Trainer manual for Community Health Advisor program Evaluated patient care procedural changes for effectiveness Cooperated with other health related agencies and organizations in community activities Ensured the accuracy of public information and materials Jumped in to fill gaps for on call rotation when necessary Established and maintained positive relationships with government regulators residents families other area health care providers physicians and community at large Revised policies and procedures in accordance with changes in local state and federal laws and regulations Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses such as heart disease diabetes etc Observed strict confidentiality and safeguarded all patient related information Undergraduate Researcher January 2015 to April 2015 Company Name City State In charge of participants measurements Standing weight Body weight Waist and hip circumferences Skinfolds Blood pressure Arterial Carotid Heart Rate Physical exams Fitness Tests Administered directed and coordinated the activities of the agency Ensured the accuracy of public information and materials Jumped in to fill gaps for on call rotation when necessary Observed strict confidentiality and safeguarded all patient related information Healthcare Management Intern May 2014 to August 2014 Company Name City State Assist Chief Nursing Executive with various projects Worked with nursing and medical staff to develop policies procedures and practice standards for the nursing department Ensure compliance with applicable laws and regulations related to nursing service and healthcare Monitored the nursing and operation of support departments to ensure that resident needs were met and facility was properly maintained Evaluated patient care procedural changes for effectiveness Served as liaison between management clinical staff and the community Ensured the accuracy of public information and materials Actively maintained up to date knowledge of applicable state and Federal laws and regulations Provided thorough supervision for day to day operations of facility in accordance with set policies and guidelines Established and maintained positive relationships with government regulators residents families other area health care providers physicians and community at large Additional Information Volunteer University of Alabama at Birmingham Firehouse Shelter Disabled Veterans Habitat for Humanity service to Birmingham Marine Biology environmental control American Red Cross Blood Bank Center Greater Birmingham Humane Society Skills Strong leadership skills Enthusiastic people person Ability to work in a fast paced environment Understanding of HIPAA regulations Strong computer skills
|
Generate a Resume for a Healthcare Job
| null |
HEALTHCARE CONSULTANT Executive Profile seminars and 200 media interviews executive health longevity expert and corporate wellness consultant Created award winning preventive care patient education center in Family Medicine Residency Developed residential wellness program at world renowned Cooper Clinic in Dallas from ground floor Administered 800 000 Kellogg Foundation grant to train physicians for Public Health and Preventive Medicine Developed innovative nutritional system to rank high nutrient density foods and motivate individuals to simple healthy eating Designs for Wellness consulting with corporate executives medical groups hospitals wellness centers nutritional supplement manufacturers Designed extensive marketing strategies for health wellness publications healthy food products and nutritional supplements Personal Objectives My career goal is to utilize my experience and skills in a larger organization work with teams to create innovative products and services in health promotion disease prevention management and human longevity fields Collaboration with diverse groups to synergize process of product development and implementation of patient client services Skill Highlights Business Development Strategy Expert Product Marketing Strategy Expert Operational Systems Efficiency Expert Wellness Program Development Expert Lifestyle Change Methodology Expert Professional Experience Healthcare Consultant March 2013 to Current Company Name City State Specializes in assisting physicians hospitals outpatient rehabilitation clinics and a diverse list of other healthcare providers throughout the U S and abroad to achieve their strategic and operational goals President and Founder January 1990 to Current Company Name City State Responsible for overall strategy and implementation of all aspects of the business Company provides consulting and training seminars in the areas of executive health corporate wellness nutrition stress management work life balance fitness and longevity Publishing in the areas of nutrition fitness wellness sports and spiritual development Executive Director January 1984 to January 1990 Company Name City State Developed residential Cooper Wellness Program at Cooper Clinic from ground floor resulting in multimillion dollars of revenue and educational assistance in improving health longevity and quality of life for thousands of clients both domestic and international Received Outstanding Service Award Cooper Clinic 1990 Associate Director July 1980 to December 1983 Company Name City State Created award winning Preventive Care teaching program from start up for medical residency program Won 60 000 grant to fund The Preventive Care Learning Center a patient resident teaching facility Center taught Family Medicine residents patient education preventive medicine skills and won Patient Care Magazine s Award for Excellence in Patient Education by a Family Medicine Residency Developed off campus Master of Public Health program for residents and allied health professionals in conjunction with Loma Linda University and an 800 000 Kellogg Foundation grant Appreciation Award for Developing a Nationally Recognized Program in Preventive Care at the Florida Hospital Family Medicine Residency 1984 Education Doctor of Public Health August 1980 Loma Linda University City State High level specialist in wellness and lifestyle management intervention Academic preparation practical skills and administrative abilities in developing implementing and evaluating programs and protocols designed to address a wide spectrum of health issues particularly those dealing with chronic disease including health risk appraisal nutritional assessment and recommendations exercise testing and prescription and smoking cessation counseling Six month Clinical Practicum at Kaiser Permanente Preventive Medicine Dept in Riverside CA including lifestyle counseling for clients in areas of smoking cessation weight management fitness training and chronic disease risk factor reduction Master of Public Health August 1980 Loma Linda University City State Specialized professional training in community nutrition to assume leadership position in assessing community nutrition needs and in planning directing and evaluating the nutrition component of health promotion and disease prevention efforts Bachelor of Arts Business Administration June 1977 Andrews University City State GPA Enrolled in Honors English Andrews University Honored Alumnus of Achievement Award 2013 Business Administration Courses included Economics Principles of Management Business Law Business Ethics Principles of Marketing Accounting Enrolled in Honors English Andrews University Honored Alumnus of Achievement Award 2013 Bachelor of Science Health June 1977 Andrews University City State Health Courses included Organic Chemistry Biology Microbiology Home Economics Inorganic Chemistry Massage and Non Drug Therapeutics Skills Academic Accounting administrative balance Biology Business Development Business Law Chemistry interpersonal CA consulting counseling clients directing disease prevention Economics Family Medicine health promotion leadership Marketing assisting physicians Patient Care processes Product Marketing Program Development protocols Public Health quality rehabilitation scientific seminars Strategy strategic stress management teaching
|
Generate a Resume for a Healthcare Job
| null |
HEALTHCARE RECRUITER Professional Summary A highly ambitious customer service oriented business professional with experience in human resources customer service and administrative support Expertise in client development and needs assessments My goal is to obtain a challenging and rewarding career opportunity where my administrative human resources and customer service skills will be fully utilized I am team oriented professional and focused I look forward to having an opportunity to discuss what I can contribute to your team Skills Excellent interpersonal HR and administrative skills Intermediate experience with MicroSoft Office programs Motivated team member who understands the value of providing accurate professional admin support Team leadership experience Data management skills Strong verbal communication skills Adept at client needs assessment and analysis Work History April 2000 Current Healthcare Recruiter Company Name A contingency clinical staffing firm assisting medical professionals such as RNs Radiology Techs Physical Therapists Radiation Therapist and Pharmacists with obtaining permanent employment opportunities nationwide Consult with client HR professionals within all areas of the healthcare field regarding clinical staffing needs Created staffing partnerships with some of the largest healthcare facilities in the U S including Stanford University Hospital Lucile Packard Children s Hospital Florida Hospital Inova Health Systems Adventist Healthcare and Brigham Women s Hospital Implemented marketing strategies which resulted in continued growth of customer base April 1998 December 1999 Healthcare Recruiter Company Name City State Provided recruitment services to Virginia Beach General Hospital business groups for RN Management Staff RN and Allied Health staffing Managed all phases of recruitment including defining hiring management needs and posting available positions Communicated the duties compensation benefits and working conditions to all potential candidates Analyzed employment related data and prepared required reports Managed all aspects of the employee life cycle process including on and off boarding Maintained an accurate candidate tracking system Guided candidates through in house computer testing Supported management in developing and implementing personnel policies and procedures Conducted exit interviews and verified that employment termination paperwork was completed Hired employees and initiated the new hire paperwork process Developed and facilitated job recruitment fairs Organized new employee orientation schedules for all new hires Promptly corresponded with all applicants and coordinated and conducted interviews Posted positions through approved recruitment channels Screened all applicants based on their qualifications and background March 1990 February 1997 Employment and Staffing Representative Company Name City State Coordinated recruitment and staffing services for both salaried and union employees for the state s largest utility company Provided HR support to all service groups including managers directors and VPs regarding Affirmative action goals objectives union contract interpretation and hiring and termination processes Drafted internal announcements and sent them in a timely manner Recruited for various positions across multiple sites in both Southside Hampton Roads and the Peninsula Employed multiple feedback mechanisms and analysis to continuously improve the recruiting process Thoroughly explained the employee handbook during new employee orientations Initiated key partnerships with department management which resulted in better candidate hire and employee retention Conducted exit interviews and verified that employment termination paperwork was completed Supported management in developing and implementing personnel policies and procedures Developed and facilitated job recruitment fairs Organized new employee orientation schedules for all new hires Promptly corresponded with all applicants and coordinated and conducted interviews Networked with industry contacts association memberships and associates May 1985 March 1990 Benefits Representative Company Name Provided support in the administration of all company benefits programs to include Medical plans self insured Dental 401K Life Insurance Tuition Reimbursement Plan and EAP programs Conducted benefits administration for a total of 1500 benefit eligible employees including both salaried and union Responsible for the analysis and processing of all carrier invoices for benefit programs handled resolution of inquiries regarding administration of various benefit plans and created roll out program for annual Open Enrollment Communications Education DIPLOMA Liberal Arts Saint Leo University City State Earned 42 credit hours general studies Liberal Arts Princess Anne High School City State Skills administrative skills admin support benefits benefits administration interpersonal credit client hiring HR Insurance interpretation Excel MicroSoft Office programs PowerPoint MSWord processes Radiology recruiting recruitment staffing
|
Generate a Resume for a Healthcare Job
| null |
CLINICAL RESEARCH COORDINATOR MENTOR QUALITY ASSURANCE Career Focus Eight years of compliance experience Proficient with Microsoft office programs Proficient with University of Michigan systems MiChart Careweb eResearch Qualtrics Velos Wolverine Access Excellent organizational skills Ability to learn new databases software and processes quickly Member of UMHS Quality Month Committee Professional Experience August 2011 to Current Company Name City State Clinical Research Coordinator Mentor Quality Assurance Project Management for Quality Assurance Review Committee Auditor for Regulatory Investigational Drug Service and Informed Consents Facilitate Physician chart audit Preparation of audit reports Follow up on corrective action plans Data Collection Data Analysis Database Maintenance Protocol compliance Data Management Sponsored Trials Provide data management and study coordination support to faculty members and research team in conduct of clinical trials research Electronic and paper Case Report Form completion Organize and participate in site initiation visits and monitor visits Confirm eligibility and register patients on clinical trials Act as liaison between Regulatory Study Team and Sponsor Extract SAEs and AEs from medical records and report to IRB and Sponsor Prepare deviation reports Research chart maintenance Assist in preparation for external department audits Development of departmental training tools Member of eResearch Production Support Team Write review and revise departmental Standard Practice Guidelines Maintain inventory for over 100 trials February 2010 to August 2011 Company Name City State Clinical Subjects Coordinator Regulatory Ensure and maintain regulatory compliance for 62 oncology clinical trials Investigator Initiated Cooperative Group and Sponsored Complete initial IRB applications and amend applications in eResearch Write and revise Informed Consent documents Submit reports such as Serious Adverse Events Data Safety Monitoring and Scheduled Continuation Renewals to the Institutional Review board Perform Quality Assurance for Regulatory Compliance QARC audits Perform audits for Investigational Drug Service IDS Regulatory preparation for Site Initiation Visits Train Interns and Preceptors Member of eResearch Production Support Team Process and submit protocol amendments to U of M Institutional Review Board Create and maintain postings on UMClinicalStudies org and ClinicalTrials gov November 2007 to February 2010 Company Name City State Administrative Assistant Senior Healthcare Coordination of Quality Assurance Indicator Project 23 sites Website maintenance Database Management Quarterly reports and presentations Proof reading high profile documents Chart Audits and chart review Pivot tables Minutes and coordination for three committees August 2006 to November 2007 Company Name City State Administrative Assistant Intermediate Healthcare Website maintenance P Card Reconciliation for five faculty members Calendar management for 5 faculty members Coordination of Fellowship and Residency programs Expense reports Editing and proof reading high profile documents Responsible for mass ordering of supplies over 20 000 annually Preparation and creation of survey and survey mailings Lead on poster creation for Pediatric Academic Society annual conference Brochure and flyer creation Coordination of Health Services Research Fellow Seminars Supervision of work study student December 2000 to August 2006 Company Name City State Outpatient Clerk III Coordination of patient care with several departments General clerical duties Staff trainer Education and Training Eastern Michigan University City State US Bachelor of Business Administration Management Bachelor of Business Administration Management Eastern Michigan University Ypsilanti MI Certified Clinical Research Professional SoCRA City State US Associates Society of Clinical Research The Society of Clinical Research Associates Chalfont PA Certifications CCRP Clinical Research Coordinator AEs Certified Clinical Research Professional SoCRA Affiliations of UMHS Quality Month Committee Presentations Quarterly reports and presentations Skills Audits Quality Assurance Maintenance Database Clerical Clerk General Clerical Outpatient Clinical Trials Clinical Research Audit Case Report Case Report Form Collection Corrective Action Corrective Action Plans Data Analysis Data Collection Data Management Inventory Liaison Marketing Analysis Medical Records Mentor Project Management Training Administrative Assistant Healthcare Database Management Pivot Tables Ids Oncology Regulatory Compliance Calendar Management Ordering Pediatric Reconciliation Access Databases Excellent Organizational Skills Microsoft Office Ms Office Organizational Skills
|
Generate a Resume for a Healthcare Job
| null |
SURGICAL CLINICAL REVIEWER Summary A self motivated and organized professional with over 20 years experience providing thorough and skillful support More than 10 years management experience in organizational leadership and relationship building with clients and team members Administrative experience in diverse business settings Extensive international experience with a deep understanding of diverse cultural and business practices professional international liaison Excellent writing skills and the ability to find innovative solutions A patient listener who fully focuses on speakers and understands a variety of accents A flexible professional who enjoys learning new skills and quickly adapts to organizational changes An energetic team leader able to communicate effectively with people of all ages and backgrounds to work collaboratively to resolve problems and to motivate team members to achieve personal and organizational objectives Self starter with strong communication skills work well independently or on a team Skilled clinical researcher and administrator hold a BS Degree in Health Information Management and currently enrolled in an MBA Degree Highlights Management skills administered coordinated delegated evaluated prioritized performed trouble shooting HR duties Manage PTO payroll interview hire and train new personnel team goals Research skills collected extracted organized interpreted summarized audited Communication skills corresponded professional telephone etiquette excellent customer service Bilingual interpreted translated English Spanish Detail skills catalogues multi tasked set goals skilled typist working knowledge of computer soft wares Creative skills customized integrated established marketing Clerical skills compiled monitored generated implemented Experience 01 2011 to 01 2014 Surgical Clinical Reviewer Company Name Collected and submitted reliable data to the ACS NSQIP for surgical patients provided morbidity and mortality postop reporting generated lists of cases to be abstracted and completed abstraction of applicable cases by entering data into the appropriate database NSQIP Participated in inter rater reliability reviews to ensure accuracy of abstraction validation and audits followed up on appeals as necessary and participate in conference calls and webinars 01 2008 to 01 2010 Field Reviewer Auditor Company Name Provided support for the 2009 and 2010 HEDIS project including Physician Grading payment integrity audit Reporting Medical Record Abstraction Quality Improvement and data analysis provided feedback reporting to HEDIS NCQA and other governing and regulatory agencies 01 2004 to 01 2008 Healthcare Business Consultant Company Name Provided quality assurance reviews specializing in outpatient centers along with business development strategies Reviewed charts to ensure correct coding for the services billed Conducted mock surveys of facilities and kept up to date with policies and procedures Developed training schedules and job descriptions for staff and conducted performance evaluations Handled payroll billing issues and physician contract credentialing Hired and terminated staff as necessary Provided findings to both Medicare and facilities for reconciliation as well as resolved claim issues with physician offices to collect outstanding monies 01 2002 to 01 2004 Health Information Manager Company Name Oversaw all Health Information Management work flow in department including performance of employees training and orientation of new staff in service of current employees payroll submission and medical record completion per JCAHO guide Participated in JCAHO HEDIS ACHA and Tumor Registry reviews committee Responsible for Utilization and Records Committees Medical Records Abstract in house clinical pertinence closed chart review 3M Encoder knowledge and managed staffing levels in accordance to departmental needs Education 2015 Paralegal Blackstone Institute Blackstone Institute Paralegal course currently enrolled 2015 expected completion June 2015 2015 MBA Public Northcentral University Northcentral University MBA Public currently enrolled 2014 2015 Certificate of Completion Surgical Clinical Reviewer ACS NSQIP Certificate of Completion Surgical Clinical Reviewer October 2012 BS Health Information Management Florida International University Florida International University BS Health Information Management Dec 1999 AA Psychology Miami Dade Community College Miami Dade Community College AA Psychology May 1999 Certifications ACS NSQIP Certificate of Completion Surgical Clinical Reviewer Languages customer service Bilingual interpreted translated English Spanish Presentations Collected and submitted reliable data to the ACS NSQIP for surgical patients provided morbidity and mortality postop reporting generated lists of cases to be abstracted and completed abstraction of applicable cases by entering data into the appropriate database NSQIP Participated in inter rater reliability reviews to ensure accuracy of abstraction validation and audits followed up on appeals as necessary and participate in conference calls and webinars Skills Payroll Training Hedis Audits Cases Database Billing Business Consultant Business Development Coding Healthcare Medicare Outpatient Quality Assurance Reconciliation Audit Data Analysis Marketing Analysis Encoder Medical Records Staffing Work Flow Mba Clerical Clients Customer Service Energetic Etiquette Excellent Writing Excellent Writing Skills Hr Liaison Marketing Pto Receptionist Relationship Building Retail Sales Self Motivated Self starter Solutions Strong Communication Skills Telephone Translated Writing Skills Paralegal
|
Generate a Resume for a Healthcare Job
| null |
DIRECTOR QUALITY IMPROVEMENT NETWORK FACILITATION Professional Background Highly accomplished registered nurse with more than 20 years of experience in clinical nursing management statistics quality management and process improvement Years of experience in hospital clinic public health and academic operation with comprehensive understanding of healthcare proven ability to build effective relationships and develop and maintain highly reliable teams skilled coach mentor facilitator and teacher accomplished project manager and curriculum developer detailed and outcome oriented Skill Highlights Areas of expertise include Nursing Management Process Improvement Statistics and data Analysis Operationalizing best practices Teaching Facilitating Coaching Mentoring Team Building Marketing and Public Relations Accomplishments California Hospital Engagement Network Improvement Adviser and Data Analysis 2014 Shining Star Champion Best Organ Donation Liaison GSDS SETDS 2011 Recipient and a member of Alpha Eta Society Scholarship Recipient of Mary Greeley Scholarship Professional Experience Director Quality Improvement Network Facilitation January 2014 to Current Company Name Manage and analyze state level data to identify California s existing performance and identify gaps and opportunities for improvement Provide oversight alignment and coordination of data management measurement and reporting fuctions to discover patterns and trends and generate reports for senior leadership and mutliple board of directors regarding state performance Act as primary liaison for contract relationships for data repositories and advanced analytics such as CALNOC CMQCC NHSN HRET HSAG and UC Davis Population Health Develope and manage data entry strategies for hospitals based on need assessments Consult with hospitals to develop data entry strategies and reporting process and contiously improve the data flow and management to create information and knowledge to assist senior leadership to identify gaps and develop improvement startegies Collaborate with learning and Dissmination to provide training in basic statistics analytics and data management Provide consultation to member hospitals to review and understand performance data analysis and and various public reports Provide consultation for other programs such as CalHEN Patient Safety First and Patient Family engagaement Establish criteria to evaluate and prioritize opportunities for consult and requests for studies and reports Particiapte in grant writing studies and publications Accomplishments Developed content and designed a page on HQI public website for 11 most common public reports This format provides relevant information in a simple and standardized and enables hospitals to compare reports side by sides and understand the different scoring of the hospital in each report Developed Infographics to communicate data and data analysis with board of directors public hospitals and media in a more effective way Generated data validation process to provide valid and reliable data Redesigned and standardized Board of Directors report Ongoing analysis of California performance on publically reported measures has provided better insight to the state performance that resulted in more effective strategies to improve Developed standardized report to all stakeholders and media based on performance improvement methodology to track and trend performance CMS Grant funded position to ensure California hospitals achieve success in patient safety including reducing all hospital acquired conditions obstetrical harm readmissions This position involved developing detailed individual hospital improvement plan to identify gaps and opportunities tracking and trending outcome results consultation training and education providing clinical improvement guidance and resources Other activities included but not limited to close collaboration with other Quality Improvement Organizations QIN and Institute of Healthcare Improvement IHI and maintaining compliance with federal contracting requirements Managed and assisted 28 hospitals throughout state of California for performance improvement efforts Accomplishments Assisted hospitals to improve outcomes by 40 and sustain the gain Assisted leadership to identify gaps and meet the goal at the state level Developed the standard format for hospital site visit to increase meetings efficiency and effectiveness RN Quality Coordinator April 2012 to September 2012 Company Name City State Data management and analysis and reporting fuctions discover patterns and trends generate reports for senior leadership contiously improve the data flow and management to create information and knowledge to assist senior leadership to identify gaps and develop improvement startegies collaborate with other units to imrpov performance Assist maintain and revise the Quality Improvement programs Coordinate and evaluate the activities of committees perform studies identify challenges and barriers and develop plan based on data analysis data management validation and reporting improve and sustain performance Consults with Service Line Leaders Chiefs of Service Medical Staff Committee Chairpersons Physicians and Department Administrators to assist them in developing ongoing evaluation programs to identify resolve and report opportunities to improve patient care Act as a facilitator for identified service line performance improvement initiatives Performs and oversees ongoing Quality Improvement activities across the medical center to assure timeliness accuracy and compliance with licensing and regulation requirements Use educate end users on understanding data and develop action plan to improve performance Develop and conduct presentations including statistical process control methods on the quality improvement standards and the Medical Center Quality Improvement Plan to insure compliance with Joint Commission and other regulatory agency standards Accomplishments Developed data collection process for inpatient and outpatient code blues which provided opportunity for gap analysis and improvement in real time Improved performance and compliance for organ tissue cornea donation and increased referral South Sacramento achieved first place for cornea donation in North California region in 2010 Developed referral process in ED which increased referral by more than 60 with 100 timely referral for more than two years South Sacramento Kaiser hospital received four regional awards for Best Coordinator Best Emergency Department Best Committee and Best performer in 2011 Received recognition as Joint Commission Best practice for Organ Donation data collection and reporting Assisted with standardized reporting to Quality Council recognized as best practice by Regional Kaiser and Joint Commission Healthcare Management Chair January 2005 to January 2011 Company Name City State with CHI Des Moines IA 2005 2011 Adjunct Faculty Assistant Professor Responsible for planning coordinating implementing and evaluating various Healthcare Administration courses Accomplishments Developed instructional tools resources and course content for four high level courses Developed curriculum and piloted first online course Developed online curriculum for four different high level healthcare administration courses Managing children health coverage for chronic and disabling diseases including but not limited to operation human resource management financial management including budget development strategic planning marketing contract management compliance and state and federal reporting Accomplishments Initiated data analysis identify gaps and opportunities for process improvements Developed a new budget process and reporting Redesigned annual employee evaluation based on performance Developed job descriptions for 12 employees Developed patient family Orientation Programs Developed employee orientation program Assistant Professor Managing bachelorette healthcare management program including but not limited to operation teaching financial management including budget development and maintenance marketing strategic planning contract management and compliance Accomplishments Developed curriculum for two new courses Developed and piloted distant management program online Collaborated with Des Moines Osteopathic Medical Center to initiate unique program to provide opportunity for smooth transition of students to Master s degree Increased enrollment by 50 Clinic Director January 2004 to January 2005 Company Name City State Managed a healthcare clinic including 25 physicians Nurse Practitioners NP nurses RNs and support staff Clinic census was approximately 100 patients per day Services offered included Primary Care Obstetrics Gynecology and Pediatrics Management included but not limited to operation human resource management financial management including budget development strategic planning marketing and state and federal reporting Accomplishments Completed first Joint commission JC survey that resulted in clinic s initial JC accreditation Started new dental service including renovation purchasing equipment hiring dentist and dental staff Renovation and expansion clinic successfully Education and Training Master of Public Health Des Public Health Moines University Osteopathic Medical center College of Health Sciences City State US Master of Public Health Des Moines University Osteopathic Medical center College of Health Sciences Des Moines IA ADN Nursing Des Moines Area Community College City State US ADN in Nursing Registered Nurse Des Moines Area Community College Boone IA Master of Health Care Administration Des Health Care Administration Moines University Osteopathic Medical center College of Health Sciences City State US Master of Health Care Administration Des Moines University Osteopathic Medical center College of Health Sciences Des Moines IA B S Psychology Pars College City State US B S in Psychology Pars College Tehran Iran ACCREDITAION Black Belt Six Sigma Methodology In progress IHI Certified Improvement Advisor IA Sacramento CA Certified Public Health Nurse Sacramento CA Certified Green Belt Six Sigma Methodology Des Moines IA Certified Medical Office Manager Des Moines IA Board Certified Registered Nurse Iowa and California Certified Advanced Cardiac Life Support ACLS Des Moines IA Certified Basic Cardiac Life Support BCLS Des Moines IA Certifications Board Certified Registered Nurse Board Certified Registered Public Health Nurse IHI Certified Improvement Adviser Certified Green Belt Six Sigma Methodology Certified Medical Office Manager Affiliations Association of Critical Care Nurses ACCN Languages Fluent in English Farsi and Dari Presentations Develop and conduct presentations including statistical process control methods on the quality improvement standards and the Medical Center Quality Improvement Plan to insure compliance with Joint Commission and other regulatory agency standards Skills Lean Six Sigma Improvement methodology Advanced Analytics Data Management process and performance Improvement Planning Financial Management Marketing Strategic Planning Gap Analysis Process Control Statistical Process Control Contract Management Human Resource Management Training Data Entry Data Validation Liaison Statistics Management Teaching Coaching mentoring Computer Literate Microsoft word Excel Power Point Access PhotoShop Microsoft Picture Visio Smart Draw VP SPSS and Statit statistical programs Other programs such as MIDAS InfoView Business Object KPHC Lotus Note and EPIC
|
Generate a Resume for a Healthcare Job
| null |
KEY ACCOUNT MANAGER Summary Accomplished pharmaceutical and medical device senior sales specialists with over 25 years of experience Proven track record in prospecting consultive sales new business development and customer retention Proficient in sales presentations intoducing and detailing products and conducting in services with physicians staff C Suite and OR technicians Keen ability to identify customer needs provide solutions and utilize well developed skills to close business Highly motivated enthusiastic and committed to exceeding expectations Highlights Pharmaceutical Specialty Sales Strategic Account Management New Product Launches Managed Care Key Account Management Medical Device Sales Key Opinion Leader Development Accomplishments 07 08 09 10 awarded regional performance fund for outstanding sales and work ethic Consistent Achievers Award 25 out of 25 years 2003 2004 Winner of the Tactical Action Unit of the Year Award 2005 Member of the Region of the Year 4 time Divisional Product Contest Award Winner 2012 Finished top 3 Experience Company Name January 2011 to April 2015 Key Account Manager Responsible for the accounts management of 40 hospitals and medical centers Developed Physician and KOL s relationships to expand territory growth Provide on site product expertise and consultation to Pediatric Urologists while in OR Assigned as district leader in training and consulting in the northeast Responsible to build relationships with C Suite and quality personnel within the institution Conduct training on ever changing healthcare landscape to northeast region Company Name January 2005 to January 2011 Senior Institutional Health Care Sales Consultant City State Responsible for driving sales of Zyvox Vfend Tygacil and Relistor among hospital accounts Hartford Hospital St Francis University of Connecticut Mid State and Manchester Responsible for coordinating several projects between Pfizer Groton and Specialty Care BU Hand selected by Specialty Care BU to lead Groton Hartford Hospital C Suite Initiative Demonstrate strong intra team cooperation to execute cross cluster business strategies that consistently provide added customer value delivery Provide high level educational presentations to customers including surgeons infectious disease pulmonologist vascular hematology oncology transplant wound center podiatry pharmacy Based on an assessment of consumer disease and chronic care trends and healthcare needs successfully led the introduction of products into the healthcare arena Negotiated with Hospital pharmacies to ensure products where available for healthcare providers on multiple formularies Worked with long term care facilities to ensure products were available to all facilities Successfully collaborated with peers to develop strategic operations financial and quality objectives Aided peers in implementation and issue resolution Developed highly successful team business goals and initiatives Monitored results to ensure compliance with strategic objectives Developed and preformed regional strategic initiatives to address market specific issues Conducted detailed competitive analysis to determine appropriate marketing and sales strategies Maximized Pfizer resources and upper management to enhance high level KOL relationships and leverage Pfizer strengths toward various victories within the institutions Worked closely with Regulatory Affairs to keep compliant and within guidelines with all promotional activities Major Awards included 07 08 09 10 awarded regional performance fund for outstanding sales and work ethic Consistent Achievers Award 14 out of 14 years 2003 2004 Winner of the Tactical Action Unit of the Year Award 2004 1 nationally in Viagra sales attainment 2005 Member of the Region of the Year 4 time Divisional Product Contest Award Winner 2004 1 in the Region for highest Lipitor new prescription growth 2005 District finished 1 in the Region for highest physician call average plus Lipitor new prescription growth Company Name January 2003 to January 2005 Health Care Consultant Developed strategic business plans to exceed sales goal of 100 million while analyzing market trends and P L Customer base included 10 Academic Medical Centers Integrated Delivery Systems Large Medical Groups Veterans Administrations and Long Term Care Facilities Demonstrated strong intra team cooperation to execute cross cluster business strategies that consistently provided added customer value delivery Utilized effective accountability mechanisms to ensure that expectations were clear and sales were met Met budget guidelines every year while exceeding activity on educational programs by carefully monitoring ROI Highly coachable and professional Demonstrated self awareness and emotional intelligence in evaluation and developmental situations Cultivated strong advocates with Medical Societies Hartford County Medical Society American Association of Black Physicians and Academic Hospitals that supported Pfizer s products on the CT Medicaid Preferred Drug List Company Name January 1991 to January 2003 Healthcare Representative City State Sold cardiovascular urological and diabetes products to specialists retailers clinical pharmacists and pharmacy purchasers within academic medical hospitals to include Yale Medical Center Hartford Hospital St Francis Hospital University of Connecticut Medical Center Baystate Medical Center Newington and West Haven Veterans Administrations Successfully launched a new division of Pfizer Collaborated with teammates to maintain all assigned Pfizer products on hospital formularies Gained access into multiple catherization procedures within Cardiology Departments at Yale New Haven Medical Center Hartford Hospital St Francis Medical Center and Baystate Medical Center 1997 Winner of the Lipitor Convention Contest for highest market share growth 1998 Winner Norvasc Product Contest for highest Norvasc Goal Attainment 1998 Runner up National Hospital Representative for the first quarter 1999 drove sales for multiple products surpassing 5 million resulting in the Winners Choice Award for greatest movement on the Goal Attainment Report for the full year Successfully launched Procardia XL Glucotrol XL Zyrtec Aricept Cardura Viagra Norvasc Lipitor and Tikosyn for Atrial Fibrillation Education Northeastern University 1985 Bachelor of Arts Business Management City State US Northeastern University BABM Boston MA Certified Medical Representative 2005 Certification Pharmaceuticals City State Professional Affiliations CT RI and MA Case Managers Societies Member Member Pharmacy Association RI MA and CT Certifications Certified Medical Representative Skills Account Management Key Account Selling Product Expertise OR selling Training Budget Business Plans Educational Programs Market Trends Medicaid Business Development Managed Care Medical Device Ms Excel Ms Powerpoint Ms Word New Business Development Project Management Prospecting Sales Presentations Senior Sales
|
Generate a Resume for a Healthcare Job
| null |
REGIONAL RECRUITER Summary Motivated program management professional a problem solver and decision maker specialized in team leadership resource coordination and customer service who seeks to re enter the workforce with both feet Highlights Professional caregiver Extremely organized Program development Conflict resolutionDecision making ability Team liaison Process improvements Strong written and verbal communication skills Culturally sensitive MS Office Business correspondence Project coordination Accomplishments Hands on Human Resources Coordinator with proven international domestic operational strategic change management and compensation management background Skilled in organizational reviews talent management staffing recruiting expatriate management managing diversity and advising and influencing executive leadership on organizational issues that have a major business impact Successfully posted recruited interviewed and hired hundreds of personnel for British government postings across the world Experience Regional Recruiter 10 2016 to Current Company Name City State Carry out the full life cycle recruitment process for a wide range of positions to include posting sourcing reviewing resumes and screening candidates making offers and following up Manage relationships with Posts delivering effective communication that supports the completion of recruitment activities and tasks Handle administrative related tasks including corresponding with hiring managers and candidates record retention for recruitments maintaining applicant tracking system activities related to open and closing of requisitions entering complete and accurate data for reporting and other relevant tasks Constantly evaluating area for process efficiency and identifying areas for development in guidance and reporting feedback from customers to senior managers Ensure the recruitments are effectively meeting the business needs and completed following appropriate procedures while meeting response time defined in the Service Level Agreements Partner with Hiring Managers to have a thorough understanding of the vacancy and the actions and customisations required to have a successful recruitment campaign Work with line managers to post open positions internally and externally and coordinate candidate process up to and including on boarding Perform other related duties as required and assigned Healthcare and Education Coordinator 08 2012 to 01 2014 Company Name City Principal point of contact for all healthcare and education queries for citizens and military of the United Kingdom serving across the USA Enrolled British employees and families in medical dental and prescription benefits plans and terminated plans at the conclusion of employment or duty Ensured military and United Kingdom based citizen s healthcare and education claims are checked and authorized for payment adjusting as necessary and negotiated discounts with providers when appropriate Conducted scheduled healthcare and education reviews and updates of British Defense Staff created action plans for development and submitted to the Healthcare and Education Manager for final approval Precisely completed appropriate claims paperwork documentation and system entry Thoroughly researched newly identified diagnoses and or medical procedures to expand skills and knowledge Meticulously identified and rectified inconsistencies deficiencies and discrepancies in medical documentation Oracle Administration Officer 05 2010 to 09 2011 Company Name City Security Clearance obtained March 2011 Responsible for the financial administration of the British Defense Staff Provided support to the Resource Manager DI with primary focus on Oracle 11i functional system and administration tasks Controlled accounting periods and monthly maintenance of currency exchange rates Responsible for the compilation and upload of all payment spreadsheets generated by human resources Oversaw all travel medical and personal claims ensured Foreign Service compliance and provided swift reimbursements Lead Pre Kindergarten Teacher 10 2009 to 05 2010 Company Name City State Devised and implemented lesson plans for twenty eight four and five year old children based on distinctive cognitive guidelines set by the state and the institution Interacted and updated parents daily on the various advancements of their children in handwriting fine motor and large motor development Spanish language and ASL skill development and their knowledge on new music art history and computer skills Worked with interdisciplinary team members to evaluate children s progress and recommend appropriate learning plans Addressed behavioral and learning issues with parents and daycare management Fostered reasoning and problemsolving through active exploration games and activities Monitored students educational progress with individual charts and files Gave one on one attention to children while maintaining overall focus on the entire group Education Bachelor of Arts Sociology May 2008 University of Maryland City State Major in Sociology Minor in Psychology 3 6 GPA Nursing school prerequisites Anatomy and Physiology I and II Anatomy and Physiology Lab I and II Microbiology Associate of Science Nursing 2018 Baltimore County Community College City State Registered Nursing Program Spring of 2017 Languages Conversational Spanish speaking Intermediate reading and writing Skills People skills Strong interpersonal skills enthusiastic people person advanced problem solving great organizational skills advanced time management capabilities Quick learner skilled in ORACLE and WCN databases knowledge of international business practices and government structure Official sensitive security clearance obtained October 2016
|
Generate a Resume for a Healthcare Job
| null |
PATIENT CARE TECHNICIAN Professional Summary Proficient and caring Nursing team member offering over 6 years of patient facing experience Adept at addressing patient needs with compassionate care and attention to detail Diligent about maximizing satisfaction safety and wellness while serving patients of all backgrounds Skills Patient services Feeding assistance Qualified in patient transport Adaptable Professional bedside manner Culturally competent care Mobility assistance aptitude Infection control and aseptic procedures Documenting behaviors Patient assessments Conducting intakes Data entry Measuring bodily fluids Direct patient care Inpatient care Patient privacy Charting and clinical documentation Recording vital signs Work History Patient Care Technician 03 2015 to Current Company Name City State Under the direction of the Nurse Manager or designee the Patient Care Technician assists the work of the Registered Nurse to meet the needs of patients in order to provide safe quality care Implements progressive mobility guidelines Ambulating turning and repositioning patients Uses patient handling equipment in the tasks of lifting transferring repositioning and transporting patients may also transport patients within the medical center and deliver and pick up specimens and prescriptions Assisting with activities of daily living including but not limited to feeding bathing toileting providing water answering the phone and oral care Patient monitoring obtaining recording and reporting vital signs weights and measuring and recording inputs outputs Certified Nursing Assistant 05 2014 to 02 2015 Company Name City State Helped patients effectively manage routine bathing grooming and other hygiene needs Assisted patients with mobility needs including moving to and from beds organizing wheelchairs and preparing assistive devices Gathered dietary information assisted with feeding and monitored intake to help patients achieve nutritional objectives and support Participated in fun activities including bingo and music with patients each day to boost mood improve overall memory and provide light entertainment Cared for average of 7 patients per pm shift in the facility delivering high quality efficient support to meet all needs Private Duty Home Healthcare Aide 01 2013 to 11 2013 Company Name City State Cooked meals and assisted patients with eating tasks to support healthy nutrition Provided assistance in daily living activities by dressing grooming bathing and toileting patient Managed large range of services including pet care phone screening and shopping Performed household tasks such as laundry dusting washing dishes and vacuuming Accompanied clients to medical appointments Retail Associate 12 2009 to 01 2011 Company Name City State Organized store merchandise racks and displays to promote and maintain visually appealing environments Offered each customer top notch personal service and polite support to boost sales and customer satisfaction Skilled using cash register including processing sales discounts and refunds Greeted customers helped locate merchandise and suggested suitable options Education High School Diploma Armijo High School City State Some College No Degree Criminal Justice And Nursing Solano Community College City State Certifcate Medical Assisting 2011 Boston Reed City Skills Patient services Feeding assistance Qualified in patient transport Adaptable Professional bedside manner Culturally competent care Mobility assistance aptitude Infection control and aseptic procedures Documenting behaviors Patient assessments Conducting intakes Data entry Measuring bodily fluids Direct patient care Inpatient care Patient privacy Charting and clinical documentation Recording vital signs Work History Patient Care Technician 03 2015 to Current Company Name City State Under the direction of the Nurse Manager or designee the Patient Care Technician assists the work of the Registered Nurse to meet the needs of patients in order to provide safe quality care Implements progressive mobility guidelines Ambulating turning and repositioning patients Uses patient handling equipment in the tasks of lifting transferring repositioning and transporting patients may also transport patients within the medical center and deliver and pick up specimens and prescriptions Assisting with activities of daily living including but not limited to feeding bathing toileting providing water answering the phone and oral care Patient monitoring obtaining recording and reporting vital signs weights and measuring and recording inputs outputs Certified Nursing Assistant 05 2014 to 02 2015 Company Name City State Helped patients effectively manage routine bathing grooming and other hygiene needs Assisted patients with mobility needs including moving to and from beds organizing wheelchairs and preparing assistive devices Gathered dietary information assisted with feeding and monitored intake to help patients achieve nutritional objectives and support Participated in fun activities including bingo and music with patients each day to boost mood improve overall memory and provide light entertainment Cared for average of 7 patients per pm shift in the facility delivering high quality efficient support to meet all needs Private Duty Home Healthcare Aide 01 2013 to 11 2013 Company Name City State Cooked meals and assisted patients with eating tasks to support healthy nutrition Provided assistance in daily living activities by dressing grooming bathing and toileting patient Managed large range of services including pet care phone screening and shopping Performed household tasks such as laundry dusting washing dishes and vacuuming Accompanied clients to medical appointments Retail Associate 12 2009 to 01 2011 Company Name City State Organized store merchandise racks and displays to promote and maintain visually appealing environments Offered each customer top notch personal service and polite support to boost sales and customer satisfaction Skilled using cash register including processing sales discounts and refunds Greeted customers helped locate merchandise and suggested suitable options
|
Generate a Resume for a Healthcare Job
| null |
OPERATIONS MANAGER Professional Summary Excellent time management abilities with sound relationship and building skills Able to manage effectively at all levels strong leadership skills and strong financial analytical understandings Developed and managed monthly and yearly budgets Implemented Total Quality Management TQM and empowered staff to maximize their growth potentials Profit loss statements graphs to show supervisors CEO President month to month statements on how each department and or company was doing along with recommendations on what should be done to continue or improve on previous months and trends Managed multiple sites Program development Hire and terminations of all employees Highlights of Accomplishments Increase profits by increasing both billing revenue and productivity of employees Improve customer satisfaction through education and decreasing scheduling conflicts Decrease loss revenue through billing department Working with customers and payments Educating customers on their responsibilities to pay Improve employee production Decrease the amount of employee sick time through incentive programs Highly analytical healthcare management professional combining more than 28 years of work in healthcare with proficiency in financial management leadership and positive clinical outcomes Skills Budgeting proficiency Strategic planning capability Analytical thinker Quality improvement competency Promotes positive behavior Accomplished leader Independent judgment and decision making Work History 03 2004 to 02 2008 Operations Manager Company Name City State Performed all business responsibilities for the Rehab Department of a Physician group practice Program development business growth and customer service Skillfully developed departmental goals objectives standards of performance policies and procedures Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy Recruited hired trained and coached on average of 3 new employees per year Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs Oversaw private and MCR billing payroll AP and AR and verified that proper procedures were followed Developed and achieved financial and growth goals Strategically planned methods to achieve operational goals and targets Encouraged creative thinking problem solving and empowerment as part of the facility management group to improve morale and teamwork Reviewed customer survey information to prioritize areas of improvement Achieved high staff morale and retention through effective communication prompt problem resolution proactive supervisory practices and facilitating a proactive work environment Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards Conducted monthly patient case conferences in services and staff meetings to educate staff and facilitate good communication Certified that equipment and supplies were properly maintained for quality patient care and safety Identified process improvements in the day to day functioning of the department Managed and directed fiscal operations including planning budgets authorizing expenditures accounting establishing service rates and coordinating financial reporting 07 2000 to 02 2004 Healthcare Business Director Company Name City State Implemented business plans and growth potential through expanding outreach clinics and outpatient facilities Increased awareness of hospital to outlying population through free clinics and community education Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy Skillfully developed departmental goals objectives standards of performance policies and procedures Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs Developed and achieved financial and growth goals Strategically planned methods to achieve operational goals and targets Introduced negotiated and implemented new projects to expand scope of engagement Identified process improvements in the day to day functioning of the department 03 1993 to 07 2000 Business Director Company Name City State Performed business duties to increase revenue through higher patient referrals by means of marketing strategies decreased debt and increased overall profit so company could re sell clinic for higher profit Skillfully developed departmental goals objectives standards of performance policies and procedures Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care Interpreted and communicated new or revised policies to staff Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs Developed and achieved financial and growth goals 04 1989 to 02 1993 Business Manager Company Name City State Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy Established and maintained systems that safely met residents needs Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations Routinely collaborated with department managers to correct problems and improve services 06 1986 to 02 1989 staff Business office Company Name City State Introduced negotiated and implemented new projects to expand scope of engagement Established standards for selection promotion and termination of staff Facilitated an on going assessment of patient family needs and implementation of interdisciplinary team care plan Education 1986 Bachelor of Science Business Management Healthcare University of South Alabama City State Business Management 1984 Associate of Applied Science Human Services Monroe Community College City State Human Services Accomplishments Ordained Minister Skills business plans customer service marketing strategies profit Program development Additional Information Community Volunteer Services Board Member Greece Historical Society
|
Generate a Resume for a Healthcare Job
| null |
NC AIR GUARD HEALTH SERVICES MANAGER Career Overview A Highly Skilled and Attentive individual seeking a position that provides opportunities for professional growth and development Extremely motivated individual that will provide prompt friendly and professional service at all times Leadership and Team Building Skill Highlights Logical and Analytical Thinking Written and Oral Communication Customer Service Oriented Problem Solving Motivated Self Starter Critical and Creative Thinking Over 4 years Medical technician Background Technology Background Data Processing Functions QUALIFICATIONS Certified Computer Technician Extremely Customer Service Oriented Highly Reliable Technician Flexible work schedule Security Clearance Technology Background Certified Electronic Health Records Specialist Certified Medical Supply Technician Professional Experience March 2013 to Current NC Air Guard Health Services Manager Salary 38 264 88 Performs and directs patient management functions Interprets communications directives and publications Coordinates release of information functions Prepares health record copies and abstracts Coordinates release of information functions Prepares files safe guards transfers and retires health records Maintains patient locator and suspense files Prepares codes and transmits clinical record cover sheets Transcribes daily information onto charts Transcribes physicians orders and prepares requests for diagnostic tests consultations and referrals Performs functions to admit discharge and transfer patients Compiles information and prepares reports graphs and charts on bed occupancy staffing dental health medical care from civilian sources and professional activities Prepares and interprets communications directives and publications Prepares patient related correspondence and special orders for patient assignment reassignment and aeromedical evacuation Performs procedures for network referrals Provides claims assistance and counseling to beneficiaries Performs and manages resource management functions Prepares financial statements and subsistence stock records Compiles information subsistence accounting and prepares statistical reports Performs market analysis and business case analysis Coordinates Third Party Collection TPC activities and prepares necessary reports Assists in manpower surveys and developing manpower standards Identifies manpower standard exceptions and deviations Screens medical records to gather data for medical audits Analyzes workload and cost data necessary to validate manpower requirements and develops adjustments and projections to support clinical or mission changes February 2013 to August 2013 NC Air Guard Computer Technician 38 264 88 Performs client level information technology support functions Manages hardware and software Performs configuration management and troubleshooting Removes and replaces components and peripherals to restore system operation Installs and configures software operating systems and applications Provides service to end users for operation restoration and configuration of information systems Reports security incidents and executes corrective security procedures Performs client level voice network functions Manages hardware and software Performs configuration management to include adds moves changes and troubleshooting Plans schedules and implements installation and maintenance functions associated with voice systems Removes and replaces telephone instruments Reports security incidents and executes corrective security procedures Performs client level Personal Wireless Communication Systems PWCS functions Manages hardware software and Controlled Cryptographic Items CCI Performs configuration management and troubleshooting Plans schedules and implements installation and maintenance functions associated with PWCS Removes and replaces components and peripherals to restore system operation Reports security incidents and executes corrective security procedures Reports spectrum interference incidents Company Name June 2009 to May 2012 HealthCare Supply Specialist 32 000 Operates and supervises the base medical equipment management office and non medical material support Validates and coordinates equipment requests Monitors expense and investment equipment fund programs Ensures in use equipment asset inventories are accomplished and necessary corrective actions and documentation is taken Provides and monitors non medical supply and equipment support Inspects reviews and evaluates medical materiel support Conducts periodic internal inspections of medical materiel for compliance with policies procedures and directives Analyzes reports and records and takes necessary corrective action Ensures effective support is provided for all customers Visits supported activities Performs medical materiel functions Establishes and ensures timely and efficient management of excess materiel and equipment Receives and inspects incoming supplies and equipment Applies special handling procedures for controlled medical items gases precious metals dangerous and hazardous materials and refrigerated or frozen materials Provides and maintains medical kits and sets Delivers supplies and equipment to supported activities Education University of Mount Olive 2014 Bachelors of Science and Business Health Care Management Skills accounting business case charts hardware configuration management counseling client documentation financial statements graphs information systems information technology market analysis materials office Monitors network operating systems peripherals policies publications staffing telephone troubleshooting
|
Generate a Resume for a Healthcare Job
| null |
ACCOUNT EXECUTIVE Summary Extensive experience in healthcare management leadership mentor healthcare sales customer service Succeeded in exceeding targets and expectations Earned the reputation of being the most dependable and trusted healthcare care employee Recognize for dedication and professionalism Received praise for handling situations with a professional and positive attitude on my current job I was given praise by my manager for my great communication skills and my willingness to be flexible with the schedule that my company currently required Authorized to work in the US for any employer Skills Staffing management ability Proven patience and self discipline Motivation techniques specialist Confident public speaker Conflict resolution Patient oriented Personal and professional integrity Relationship and team building Sound decision making Staff training and development Effectively influences others Critical thinking proficiency Experience 06 2017 to Current Account Executive Company Name City State Generating referrals for home health by building relationships with physicians long term care independent and assisted living facilities and other community resources Conduct market analysis develop sales strategy goals and plans Conducting sales calls and evaluating results and effectiveness of sales activitySupport business development activities and help establish strong relationships with new and existing referral sources Call on physicians hospitals skilled nursing facilities management discharge planners and case managers within an assigned territory to promote our homec health services Build and maintain client relationships Prepare business plans and maintain target lists Prioritize accounts in accordance with the market sales plan Gather and organize account related information and provide input on key customer opportunities service line extensions and proposal or contract pricing Identifies develops and maintains relationships with prospective referral sourcesActively pursues payer contracts and preferred provider networksUtilizes sales skills and product knowledge to obtain new patientsEffectively utilizes the CRM 01 2015 to 01 2017 Director of Healthcare Strategy Company Name City State Carefully selected developed and retained qualified staff as well as trained new staff annually Evaluated patient care procedural changes for effectiveness Created annual goals objectives and budget and made recommendations to reduce costs Assisted in the design and execution of programs that contributed to a growth of the organization in the fiscal year Administered directed and coordinated the activities of the agency Served as liaison between management clinical staff and the community Expertly planned coordinated organized and directed all operations of the agency Directed the installation of improved work methods and procedures to achieve agency objectives Cooperated with other health related agencies and organizations in community activities Implemented standards and methods to measure the effectiveness of agency activities Actively maintained up to date knowledge of applicable state and Federal laws and regulations Sourced and implemented new performance appraisal process Provided thorough supervision for day to day operations of facility in accordance with set policies and guidelines Diligently monitored the QA Quality Assurance program to improve performance and maintain high standards of care Minimized staff turnover through appropriate selection orientation training staff education and development Established and maintained positive relationships with government regulators residents families other area health care providers physicians and community at large Organized and led weekly personnel meetings with team members Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses Corresponded with operations staff to ensure key client deliverables and revenue goals were met Closely monitored competitor activity legislative and regulatory initiatives and agency concerns and contracts and developed strategies to respond Revised policies and procedures in accordance with changes in local state and federal laws and regulations Coached and developed a care team that consistently ranked among the top in its region for key clinical performance and financial outcomes Planned organized supervised and provided assignments for nursing technical office and biomedical staff Managed an average of 50 employees each shift Provided administrative and clinical leadership to the nursing staff and helped improve annual retention rate Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary Routinely evaluated the overall resident care within the facility and diligently enforced high standards Call on physicians hospitals nursing facilities and other healthcare providers to promote Home Health services I am an expert regarding the services provided by Home Health Skilled nursing PT OT and ST and other healthcare services Act as liaison to clients to resolve problems and provide information on services and maintain positive relations Work in partnership with other Account Executives Executive Director and Regional Sales Manager to develop business plan and strategy for local market Implement business plan for local market and report progress and results to Regional Sales Manager Maintain organized account information for each client track sales data identify key accounts and potential problems Review details and expectations about the referral with patients Assist patients in problem solving potential issues related to the health care and financial or social barriers e g request interpreters as appropriate transportation services or prescription assistance Be the navigator and point of contact for patients 01 2012 to 01 2015 Director of Healthcare Strategy Company Name City State Recruiting consultant and staffing for physicians RN s CNA s Startup mobile diagnostic testing facility Proficiently established business with home health private practices hospice assisted living memory care skilled nursing house call doctors and medical groups from all specialties Directed all aspects of daily operations encompassing forecasting planning market strategies sourcing and developing leads negotiating contracts closing sales and maintaining client relations Facilitated with major projects in other territories Trained developed and mentored new sales representatives in selling techniques product information and customer service Initiate and maintain routine contacts to include visits phone calls and mailings to existing clients in order to ensure smooth working relationships field based marketing Market for new business for our physician house calls home health and transitional care departments serve as assistant to Vice President of Business development and Clinical Services Responsible for Quality Assurance from all angels Build solid relationships with personnel at various facilities Maintain all customer relationship activity utilizing SFDC database to include account planning pipeline retention and growth efforts and other assigned tasks Work with Operations personnel to assist in maintaining high levels of customer service with existing accounts Responsible for the gathering of information regarding competition and have thorough understanding of Competitor in assigned area Work with Marketing Communications to develop effective communication and marketing material for internal and external purposes Demonstrate a professional approach to creating value and gaining confidence in Evolution Health services from clients Assist operations in the development of systems that encourage feedback from clients When applicable assist in training of new Account Executives 01 2007 to 01 2013 Multi Doctor Health Clinic Manager Company Name City State Relayed feedback on clinical settings effectiveness in enabling students reach course and program goals Evaluated patient care procedural changes for effectiveness Created annual goals objectives and budget and made recommendations to reduce costs Served as liaison between management clinical staff and the community Actively maintained up to date knowledge of applicable state and Federal laws and regulations Provided thorough supervision for day to day operations of facility in accordance with set policies and guidelines Regularly evaluated employee performance provided feedback and assisted coached and disciplined staff as needed Minimized staff turnover through appropriate selection orientation training staff education and development Observed strict confidentiality and safeguarded all patient related information Coached and developed a care team that consistently ranked among the top in its region for key clinical performance and financial outcomes Established facility s annual budget and conducted monthly reviews to ensure finances were being properly allocated Reviewed and approved time cards for processing by payroll department Assigned staff to meet patient care needs and address productivity standards while adjusting for census skill mix and sick calls Supervised and evaluated the activities of medical nursing technical clerical service maintenance and other personnel Developed and arranged continuing education opportunities for all staff to increase knowledge and skills Kept abreast of advances in medicine computerized diagnostic and treatment equipment data processing technology government regulations health insurance changes and financing options Supervising accuracy of patient s information diagnosis s and coding Obtain maintain process for referrals for all insurances to ensure accurate billing process s obtain maintain two computer systems with new updated data for the insurances ICD9 CPT4 codes address corrections registration and scheduling etc Train all new hire and continuing education employees Manage multiple office tasks Develop department process improvement goal plans and competency skills Responsible for attendance and staffing needs Assist with any billing and collections duties Second submission claims posting of payments refund request charges Medicare Medicaid CS5 reports etc Responsible for maintaining A R MED Risk insurance Responsible for IME S Independent Medical Examinations scheduling A R medical records and working with judges attorneys and workman s comp companies insurance etc Liaison between five offices to assure accuracy and staffing needs Participate in Corporate Compliance and TQM 01 2003 to 01 2007 Medical Research Coordinator Company Name City State Triage front office duties charted medication refills scheduled procedures medication refills scheduled procedures administered vital signs finger sticks triage front office duties charted medication refills scheduled procedures Coumadin evaluation assisted doctors as needed lab preparation EKG S holter and event monitors insurance verification and authorization Education and Training Present Bachelors of Science Healthcare Management Letourneau University Dallas City State Healthcare Management 2016 Associates of Science Healthcare Management Letourneau University Dallas City State Healthcare Management 1993 High School Diploma Ferris High School City State Skills assisted living business development Business development develop business business plan business plans negotiating contracts EKG S forecasting front office Home Health services Home Health hospice market analysis market strategies marketing material market sales Assist patients process improvement RETAIL SALES sales skills sales Sales Manager scheduling Triage vital signs
|
Generate a Resume for a Healthcare Job
| null |
DIGITAL MARKETING SPECIALIST Summary I m a creative retail marketing professional with 10 years of experience managing omnichannel marketing campaigns My specialties include digital marketing and media direct marketing with a strong emphasis on direct mail CRM and database testing customer segmentation event promotions credit loyalty and project management I have the innate ability to effectively and efficiently execute complex marketing campaigns in a fast paced environment with tight timelines Highlights Experience Company Name May 2013 to January 2015 Digital Marketing Specialist City State Responsible for the discovery and development of marketing strategies for both desktop and mobile to drive traffic and sales while meeting ROI goals Assisted in the development launch and management of a customer acquisition and CRM retargeting program created to attribute in store purchases to online behavior Assist in the planning execution and analysis of display advertising through various online media networks to support marketing campaigns Optimize SEO and SEM campaigns utilizing reporting tools such as Google Adwords to review keyword performance and return on ad spend in support of merchandising focus and promotional cadence Support new store openings and brand marketing events through geo targeted digital media and marketing campaigns Manage partnerships with affiliates in order to promote CRM offers and storewide promotions to increase traffic and sales both in store and online Leverage data to match customer s across devices and to identify new to file Managed all digital media relationships such as YouTube Hulu and Pandora Assisted in the planning launch and management of a brand sponsored Pandora station Company Name Current to January 2015 Account Director Account Director City State for a large insurance and financial client Manage a team of 4 account executives in the execution of omnichannel marketing campaigns Allocate agency support and resources to ensure client assignments and day to day responsibilities are executed above and beyond expectations Develop strategies and tactics to achieve client objectives within budget and on time Manage vendors in the production and planning of omnichannel marketing campaigns including direct mail email web development and digital marketing Assist in identifying and developing new projects and business opportunities for both our current client and future clients Analyze data to apply results to future campaigns in an effort to execute more effective and efficient direct marketing campaigns Company Name May 2010 to May 2013 CRM Specialist City State Planned executed and analyzed over 50 direct mail and in store CRM campaigns that totaled approximately 150 million pieces circulated yearly Specialized in database testing customer segmentation modeling and prospecting for direct mail campaigns executed both domestically and in Puerto Rico and Canada Provided marketing support for partnerships with such programs as America s Next Top Model SXSW Coachella and Fashion Star Managed credit and reward program that generated over 350 million in sales in 2010 Manage gift card budget of over 1 million for card production promotional programs and maintain B2B partnerships Assisted in the development and launch of the new Express loyalty program NEXT Assisted in customer acquisition and brand awareness to support store grand openings both domestically and internationally Company Name October 2007 to May 2010 Marketing Coordinator City State Assisted in the coordination and launch of our redesigned web sites asfurniture com and vcf com Managed partnership with Columbus Crew to help in branding efforts Assisted in new product launches and rebranding campaigns Conduct competitive analysis for key markets Maintained cross functional partnerships with merchandising and merchandise planning to help support marketing campaigns Proofed all advertisements for pricing copy and product accuracy Company Name September 2005 to October 2007 Senior Healthcare Sales Recruiter City State Responsible for increasing sales through existing and new clients Recruited screened and managed over 175 healthcare professionals with roles such as RN LPN LSW LISW STNA and CNA Created and executed direct mail campaigns that increased field staff by 20 Responsible for generating new business with all types of healthcare facilities Responsible for planning marketing and executing seasonal vaccination clinics Education Franklin University 2005 B S Marketing Marketing Promotions and Public Relations City State GPA Dean s list 2005 Marketing Marketing Promotions and Public Relations Dean s list 2005 North Central State College 2003 business data communications City State business data communications Skills Digital Media Digital Marketing Social Media E Mail Direct Mail Mobile Promotions Branding Customer Acquisition Retention Analytics Budgeting Forecasting Database Marketing Testing Customer Segmentation
|
Generate a Resume for a Healthcare Job
| null |
ADMINISTRATOR Executive Profile Accomplished Executive with demonstrated ability to deliver company oversight committed to cost effective management of resources and quality performance Skill Highlights Healthcare industry executive with over 20 years experience including 16 years managing full service home healthcare facilities including profit and loss responsibility clinical and operations management quality improvement and control personnel employee relations recruiting customer service and business development Strong leadership skills and experience in Strategic Planning Team Building Leadership Implementing Best Practices Contract Negotiations Human Resources Performance and Productivity Improvements Finance Accounting Profit and Loss Accountability Budgeting and Pricing Operational Management Time and Organizational Management Collaborative Problem Solving Core Accomplishments Professional Experience Company Name City State Administrator 01 2005 to 01 2015 Develop and implement short and long term plans Establish clear objectives Coordinates the efforts of business success Responsibilities include Full P L responsibility Sales and market development Financial status Patient Care Delivery Client Services Strategic planning and profitability and accountable for all operations and programs Successful business growth and development through marketing programs consistently increasing agency census over the course of 9 years Expanded Private Duty market through successful performance and productivity improvement contract negotiations and reimbursement strategies consistently increasing agency census from 31 to 240 in the course of 9 years Prepared and analyzed weekly monthly reports identifying payer issues maximizing reimbursement and improving operational efficiencies Effectively established clear objectives and developed short and long term plans for business success Cultivated strong relationships with area hospitals vendors suppliers and payer sources Maintained high level of business standards through persistence and diligence high ethics and Integrity Led State and Federal Regulatory surveys Improved and maintained efficiency in HR functions billing management and clinical operations through effective communication and leadership abilities Company Name City State Director of Healthcare Services 01 2004 to 01 2007 Responsible for staff providing daily patient care and related office activities conducted in accordance with applicable law and regulation Ensured effective and efficient delivery of all clinical services in accordance with agency standards and values through clinical management billing functions and management regulatory compliance staff supervision and training documentation and Quality Assurance management Maintained high quality of patient care through constant communication with staff teaching skills when interacting with clients and staff demonstrating excellent decision making skills and teaching plans that utilize principles of teaching and learning Improved and maintained clinical management through persistence and diligence holding staff accountable and leadership skills Improved billing function as related to clinical operations by effective implementation of Best Practices and operational management Maintained State and Federal regulatory compliance by way of staff supervision and training documentation oversight HR related items and effective communication among all stakeholders Company Name City State Clinical Director Branch Manager 01 2002 to 01 2004 Leadership position in ensuring effective and efficient agency operations through clinical management billing functions and management regulatory compliance staff supervision training documentation management HR functions operational decisions effective communication among all stakeholders and Medicare Conditions of Participation compliance Improved methods of communication among all staff to ensure responsive coordination of care activities occurred Maintained State and Federal regulatory compliance through enforcing staff accountability implementing processes and procedures established through Best Practices and operational management leadership abilities and attention to detail Influenced team spirit and motivation by way of interpersonal communication skills to ensure consistent quality standards of care was delivered to all patients Promoted positive work environment to meet company goals Company Name City State Authorization Specialist 01 2001 to 01 2002 Responsible for follow up of pre certification authorization payer requirements for multiple home healthcare agencies in a nationwide company Ensured authorization for all planned care and home health visits was in place prior to service dates Participated in the implementation and roll out of new processes of verification and authorization for home health agencies nationwide Successful negotiations of visit bill rates with payer source case managers as needed Follow ups with nationwide agencies regarding case management issues ranging from a 140 240 patient case load Established ongoing relationships with agency and insurance case managers Company Name City State Clinical Manager 01 2000 to 01 2001 Responsible for direct patient care and directing a team of clinicians Perform staff assignments scheduling of patients and needs performing monthly Pre bill and UR audits completing monthly infection control logs proofing all staff paperwork managing accurate and up to date charts delegation to staff members coordinating Team conference meetings participating in on call schedule case managing a patient load of 45 50 collaboration of patient care Implementation of Medicare PPS reimbursement policy Company Name City State Staff RN 01 1998 to 01 2000 Direct patient care in the home setting Maintenance of a patient load of 7 10 day participation in on call scheduling and weekly Case Conference meetings making appropriate allied health referrals planning of patient care from start of care until discharge providing a care plan and setting appropriate goals for patient needs implementing care plan activities through acquired skills and patient teaching as indicated providing support for other staff members and managers Successfully established effective patient outcomes and quality care Company Name City State Staff RN 01 1996 to 01 1998 Responsible for direct patient care as directed by patient physicians Promote and restore patient s health by collaborating with physician and multidisciplinary team members providing support to patients co workers and supervising team members Education Bachelor of Science Healthcare Administration 2005 University of Phoenix City State Healthcare Administration BS Healthcare Administration Registered Nurse 1996 Northwest Mississippi Community College City State Healthcare Administration Registered Nurse Diploma Nursing Registered Nurse Methodist Hospital School of Nursing City State Nursing Registered Nurse Southwest Tennessee Community College City State Pre requisite coursework working toward nursing degree Skills Accounting agency attention to detail billing Budgeting business development case management charts interpersonal communication Contract Negotiations Client clients customer service decision making Delivery directing documentation employee relations Finance Financial home health home healthcare Human Resources HR infection control insurance Team Building Leadership leadership skills law regulatory compliance managing marketing market market development meetings office negotiations nursing operations management Organizational Patient Care Direct patient personnel Pricing Problem Solving processes profit and loss proofing quality quality improvement Quality Assurance recruiting Sales scheduling staff supervision Strategic Planning supervising surveys teaching Additional Information Licenses Registered Nurse State of Mississippi 1998 Honors Graduated with Honors University of Phoenix Bachelors of Healthcare Administration
|
Generate a Resume for a Healthcare Job
| null |
HOME HEALTHCARE TECHNICIAN Summary Certified Nursing Assistant with 3 years work in fast paced environment handling confidential paperwork administering medication and providing quality patient careHardworking skilled at wound care mobility assistance and charting Highly flexible and willing to work all shifts E xperience serving chronically ill patients including assisting with daily living activities and household tasks Patient and highly compassionate Home health care and hospice care settings Established record of reliability and creating positive rapport with patients family and staff Currently certified with National Health Association Six years experience with physically disabled client Monitored vital signs assisted with feeding bathing grooming positioning and range of motion exercises Looking for a permant care position with a health care facility that I can stay with and give my time and skills to Skills Clinical training Strong medical ethic Enthusiastic caregiver Extensive medical terminology knowledge Practiced inpatient and outpatient caregiver Patient familyfocused Blood Withdrawal certification Abides by infection control standards Flow sheet charting skillfulness CPR BLS certified Talent in obtaining charting vital signs Patient positioning understanding Qualified in specimen collection processing Abides by infection control standards AED certification Problem resolution ability Medical Assisting specialist Quality control procedures Strong organizational skills Active listening skills Courteous demeanor Energetic work attitude Inventory control familiarity Adaptive team player Results oriented Self directed Excellent communication skills Computer savvy Strong problem solver Resourceful HIPAA compliance Trained in grooming and bathing assistance Valid AL driver s license Medical terminology knowledge Calm and level headed under duress Accomplishments Clinical Skills Monitored patient s respiration activity blood pressure and blood glucose levels in response to medical administration Properly bathing dressing and assisting patients with their daily living routines I get alone with people very well in all kinds of situations I keep very good notes of things I have done and what the out come is and if any concerns the patient might have that I need to get answers for Experience September 2015 Company Name City State Home Healthcare Technician I am currently working full time as a home health Patient care technician I am looking for a position in a medical center or office setting They currently do not offer benefits and no paid holidays and no paid vacation I would like a full time position with benefits package April 2015 to May 2015 Company Name Professional ExPerience Certified Nursing Assistant with home health care and hospice care experience Proven record of reliabitity and strong ability to establish rapport with patients family and staff Also Certified in Phlebotomy EKG and CPR March 1998 to July 2002 Company Name City State Admitting Clerk I Emergency Room Clerk I loved my job at Carraway because people needed someone who understood the problems they were having and not judge them I interacted with not only the patient but the Nurses and Doctors also the families of the patients Some of these families were recieving the worst news of their lives some were getting wonderful news so I was there to celebrate and to morn or just for them to lean on for a moment February 1989 to March 1993 Company Name City State Certified Nursing Assistant I cared for residents of all ages helping with their daily activities such as bathing dressing oral care excerise I cleaned the room changed the bed linens dusted put things away for them I would read to them help them with anything they needed help with Education and Training 2015 Jeremiah s Hope Academy City State United States Patient care tech EKG Tech Phlebotomy Tech This program taught me Patient care technician with Phlebotomy EKG and BLS CPR I did very well inall my classes and in my clinicals I also was taught extensive medical Technology Also teaching me that heathcare is very inportant in everyones daily lives Wallace State Community Ccllege City State United States Paralegalisum I did not graduate because my husband and I had parents that got very sick so I had to stop school and take care of our parents While doing this I realized I wasnted to go back into the medical field so I could make a difference 1993 Dora High School Wallace Community College City State United States GED General Studies General Studies I went to Dora High School in 1978 but did not return I then took my GED and achieved that in 1993 Skills Patient focused care Compassionate and trustworthy caregiver Detail oriented Effectively interacts with patients and families Charting and record keeping Medical terminology Time management Wound care
|
Generate a Resume for a Healthcare Job
| null |
PA MEDIA GROUP Summary Be in a position involving and utilizing my marketing and management skills and knowledge gained throughout my education and on the job experience Highlights Deep understanding of Google Analytics analyzing website traffic and trends to help make business decisions experienced in the tracking and optimize advertising campaigns Heavy experience in digital marketing search target ads email social display mobile sold and managed numerous multi platform digital marketing plans reading and interpreting digital reports extensive print experience effective when leading a team organized take direction well open minded customer service experience sufficient in computer based skills work well under pressure event planning experience reference available upon request Experience Pa Media Group 04 2015 to Current Company Name I am responsible for maintaining and growing the Real Estate category I help my clients understand and utilize Pa Media Group s digital marketing platforms to secure leads and boost brand awareness This involves have a deep understanding of audience targeting SEM SEO SMO email Pinterest video rich media content marketing realtor builder and apartment specific advertising and print advertising I collaborate with my clients to come up with the best strategies to fit their needs I have monthly reporting calls with these clients to go over there advertising success I do this by analyzing their Google Analytics account I must be in Google Analytics daily I am responsible for showing the success of their advertising campaigns through Google Analytics I also must show them trends and optimize their campaigns using Google Analytics Having a deep understanding in Google Analytics is critical in making sure my clients are making the correct advertising choices I provide my clients with any and every report they need through Google Analytics to assist them I am responsible for creating monthly reporting decks for my clients These reports summarize what is going on with their website their website traffic what is working best and what needs to be changed in their marketing strategy I am currently responsible for managing one of the company s largest digital campaigns This is because of my deep understanding of Google Analytics and the manner in which I can utilize it for the client Healthcare Account Executive 03 2014 to 03 2015 My main responsibility is to grow and retain new and old healthcare related businesses I must find new business opportunities as well as maintain my current book of business I must be knowledgeable and have a full understanding about Audience Targeting SEM SEO SMO Email Blasts Pinterest Video ads Rich Media Content Marketing and whatever new product our company launches In this position it is critical that I have a deep understanding of Google Analytics I must have the ability to tie all digital campaigns back to customers Google Analytics if able to I have to be able to that translate the information from Google Analytics so my customers can understand it and also find the information useful My goal is to be an indispensable resource to all my customers I currently am response for managing and maintaining our of the companies largest digital accounts Must work with the whole Healthcare team and maintain open communication so we do not overlap in our prospecting efforts Real Estate Executive Marketing Media Consultant 07 2012 to 03 2014 Company Name I am responsible for learning understanding and selling all products of the media kit I am accountable for maintaining my own book of business Repair past customer experiences maintain current customer relationships and create new relationships Create and develop effective marketing solution packages for customers Campaign management included utilizing google analytics to optimize the campaigns I had to be knowledgeable and have a full understanding about Audience targeting SEM SEO SMO Email Blasts Youtube ads and Pandora ads I Project Leader on Best of York Tab Readers Choice Tab Parade of Homes Tab and Home Show Tab Was an active part of the Marketing Committees for York Builders Associations and York Economic Alliance as a company representative Responsible for hitting monthly sales goals in retail real estate and digital Responsible for hitting the goal of each tab Responsible for managing maintaining and pitching some of the largest local accounts I was a marketing intern at The Conference Center at Shippensburg University during the spring semester of 2011 Worked with customers at internship made multiple documents for their packets helped coordinate and set up for events sending e blasts trained with vizergy and started the process of getting the new Shippensburg Brochure started and designed the brochure which I had to present to the Shippensburg Area of Commerce Final project for the internship was coordinating and planning a networking event for 600 guests 05 2011 to 02 2012 Company Name sales associate responsible for greeting customers assisting customers with choices problems and getting products selling our credit card to customers running the cash register creating displays unloading and organizing shipments unpacking shipment and organizing it on carts and putting together furniture LEADERSHIP Project leader and point person for Best of York Tab Readers Choice Tab The Parade of Homes Tab and Home Show Tab training and assisting new hires and Pier 1 Imports coordinated and plan events at internship Education Bachelor of Science Marketing and General Management 2012 Shippensburg University John L Grove College of Business City State Marketing and General Management AACSB International GPA GPA 3 5 Internship at The Conference Center at Shippensburg University Dean s List Fall Semester of 2011 and Spring Semester of 2012 Dale Carnigie 2013 International GPA 3 5 Internship at The Conference Center at Shippensburg University Dean s List Fall Semester of 2011 and Spring Semester of 2012 Dale Carnigie 2013 Skills ads advertising book Brochure cash register content credit client clients customer service experience direction Email event planning Google Analytics LEADERSHIP managing marketing plans marketing strategy marketing networking organizing print advertising Project Leader reading Real Estate reporting retail selling sales Video website
|
Generate a Resume for a Healthcare Job
| null |
RECRUITER TAX EXEMPT MARKETS Professional Summary Experienced recruitment professional driven by a passion for uncovering top talent seeking to join a forward thinking organization in a challenging dynamic leadership role Core Qualifications Cold calling Passive sourcing Full cycle recruitment Project management Relationship managment CRM and ATS systems Budget planning and management Team management Implementation of new ideas service Salary Pay negotiation Experience Company Name January 2015 to Current Recruiter Tax Exempt Markets City State Launched and implemented innovative and efficient recruitment efforts for Fortune 500 financial services firm within niche market segment successfully managing relationships with 26 RVPs and 4 SVPs Spearheaded new recruitment efforts within our Retirement Advisory Distribution channel becoming 1st dedicated recruiting partner Increased new licensed financial advisor hires from 31 in 2014 to 75 in 2015 hitting 116 of goal Efficiently manage a minimal recruiting budget averaging a cost per hire of 320 in 2015 Effectively maintain positive relationships with each divisional RVP managing expectations on their hiring needs and forecasting for future opportunities Implement new recruitment tools resources and tracking systems in order to uncover passive and active candidates Member of Retirement Advisory Distribution Senior Leadership huddles offering recruitment strategies and territories of opportunity to Executive leaders Company Name May 2011 to January 2015 Project Manager Healthcare City State Managed enterprise client relationships throughout high value candidate recruitment projects efficiently allocating human and capital resources to achieve success for client and agency Served as face of program to client while creating launching and monitoring favorable sourcing strategy to maximize client s ROI Successfully utilized various recruitment and networking sources and tactics to uncover qualified talent Conducted client kick off calls to gather critical information required to plan successful campaigns Led and managed team of Talent Strategists and Virtual Screeners Closed 400 000 in revenue in 2013 and over 600 000 in 2014 Responsible for over 150 000 in repeat revenue in 2013 and 250 000 in 2014 Collaborated with internal sales leadership as a member of the Pricing Team to forecast demand resources required and estimated outcome allowing sales teams to set achievable client expectations and success metrics Utilized various recruitment methods to source qualified talent including niche sites association sites resume databases social media and passive sourcing Winner of multiple quarter long contests including repeat revenue customer satisfaction scores and sales satisfaction scores Recognized as Project Manager of the Quarter for Q1 of 2012 Company Name January 2010 to May 2011 Senior Healthcare Recruiter City State Created long lasting profitable relationships with clients while hiring and managing a healthcare staff of over 90 licensed professionals Generated new business by prospecting hot leads cold calls and referrals Led team in generating a 487 increase in annual net income in 2010 and a 600 increase in 2011 Effectively cold called and recruited an average of 30 medical professionals per day surpassing daily quotas Conducted in person sales calls and cold visits to major healthcare centers in Chicago and surrounding areas Successfully negotiated mutually beneficial client rates and employee wages Effectively hired and placed top 8 grossing external employees amassing over 250 000 in sales Recruited and placed 2 medical professionals into direct hire positions adding 16 500 to bottom line Implemented contests and events to creatively engage with clients resulting in increased activity Ensured adherence to Joint Commission standards for compliance and credentialing in all employees and clients Selected among all Senior Recruiters in District to construct business plan to re open Milwaukee Staffing office Top Performer at R2 Professional Recruiter training Company Name August 2007 to January 2010 Assistant Supervisor Head Bartender City State Company Name July 2006 to August 2008 Key Hourly Manager City State Education Lewis University May 2009 Bachelors of Science Business Administration City State Business Administration Skills agency budget business plan client clients customer satisfaction databases financial financial advisor forecasting hiring Leadership managing market office enterprise networking Pricing recruiting recruitment Recruiter sales sourcing strategy Staffing
|
Generate a Resume for a Healthcare Job
| null |
AIRCRAFT HYDRAULICS JOURNYMAN Summary Seeking a position as a Stocker Receiver for Paris Walmart Super Center Adaptive team player with the ability to take and follow orders as well as take on other responsibilities as needed Strongly committed to enhancing customer experience and boosting company success Highlights Friendly professional demeanor Safety awareness Well organized Detail oriented Adaptive hands on learner JLG manlift operations Hands on experience with CAM software Interpersonal written and verbal communication Works well independently or with team Company confidentiality Capable of heavy lifting Experience Home Health Care Provider 07 2019 to 02 2020 Company Name City State Worked to improve and enhance client lives through effective and compassionate care Assisted residents with bathing dressing grooming feeding lifting and transferring Provided clients with assistance in completing such tasks as purchasing supplies paying bills and bookkeeping effectively reducing daily burden on family members Completed health management tasks by setting and transporting clients to appointments Monitored progress and documented any client health status changes keeping healthcare team updated to resolve issues and address concerns Interacted kindly with clients and families and displayed positive outgoing attitude resulting in establishment of long term professional relationships Aircraft Hydraulics Systems Journeyman 04 2016 to 05 2019 Company Name City State Performed inspections serviced systems removed repaired and installed components Performed basic machine set up and operation Requisitioned new supplies and equipment Accurately completed service reports and forms Complied with work site safety and hazardous material handling storage regulatory requirements and internal procedures affecting business operations Collaborated with flight crews and other maintenance departments to ensure smooth work flow and efficient organization operations Consistently assumed additional responsibilities Home Health Care Provider 02 2014 to 03 2016 Company Name City State Worked to improve and enhance client lives through effective and compassionate care Assisted residents with bathing dressing grooming feeding lifting and transferring Provided clients with assistance in completing such tasks as purchasing supplies paying bills and bookkeeping effectively reducing daily burden on family members Completed health management tasks by setting and transporting clients to appointments Monitored progress and documented any client health status changes keeping healthcare team updated to resolve issues and address concerns Interacted kindly with clients and families and displayed positive outgoing attitude resulting in establishment of long term professional relationships Radiology Support Associate 02 2009 to 02 2011 Company Name City State Promptly answered multi line phone system and greeted callers enthusiastically Carefully relayed phone calls and messages to appropriate personnel Kept waiting room neat and organized at all times by stacking magazines and removing trash Retrieved and distributed medical records to patients and physicians upon request Frequently assisted with patient transfer between departments Adhered to strict HIPAA guidelines at all times to protect patient privacy Environmental Services Associate 02 2008 to 02 2009 Company Name City State Established and maintained clean and comfortable environments in hospital and administration buildings by vacuuming and mopping cleaning surfaces and windows and dusting Cleaned and prepared rooms between patients to prevent infections and cross contamination Removed waste and hazardous materials from premises to designated area Used approved cleaning products on various surfaces to reduce bacterial growth and prevent spread of viruses Kept facilities well stocked and properly maintained for staff and guests Examined patient rooms staff offices halls and lobbies to determine need for repairs and replacement of furniture or equipment Education High School Diploma High School General Education 06 2006 Grant Union High School City State Associate of Science Kinesiology 05 2013 Paris Junior College City Graduation of Aircraft Hydraulics Systems Aircraft Hydraulics Systems 2A635 12 2016 Sheppard Air Force Base City Associate of Applied Science Mechatronics Expected in 01 2022 Paris Junior College City State
|
Generate a Resume for a Healthcare Job
| null |
Rachael Lobdell Summary Compassionate Senior Outreach Advocate with 13 years of experience working in public and private agencies to upgrade health and dignity within vulnerable populations Creativeand adaptable leader dedicated to doing whatever necessary to meet client needs including customizing established programs Self motivated and deeply engaged with client and supporter communities Skills Confidential data protection Data entry Scheduling clients for evaluations for Managed Long Term Care Intake and Submission of Medicaid applications for clients Intake and submission of Pool Trust for Long Term Care clients Excellent Communication skills Excellent Typing skills Catering and Party planning Activity planning 20 years experience working with Seniors and Disabled and advocating for there needs Client interaction Reliable and trustworthy Patient interviewing skills Telephone etiquette Application assessment Friendly positive attitude Decision making Team management Recordkeeping and data input Program understanding and advisement Data management Online research Data collection Experience Company Name City State Healthcare Senior Outreach Specialist 04 2014 to Current Traveled throughout service area to educate community met with people interested in receiving services and represented agency before wide range of professional constituencies Counseled prospective applicants on admissions process and opportunities by explaining documentation and timeframes Promoted integration of services for clients including behavioral health care and long term services to enhance continuity of care Assisted customers by phone including scheduling appointments and treatments Explained eligibility details and affordability options to patients with kindness and respect Analyzed information from interviews educational and medical records consultation with other professionals and diagnostic evaluations to assess clients abilities needs and eligibility for services Conversed with people from different cultures daily providing high level of respect and patience with each interaction Processed benefits applications including documents for food stamps and medical assistance Conducted interviews with applicants explaining benefits process and which programs were available Collected necessary data to complete and submit Medicaid applications and Pool Trust Recognized by management for providing exceptional customer service Analyzed accuracy and completeness of patient documents such as insurance claims medical bills and legal paperwork Helped patients understand care coverage and payment responsibilities and rights Provided knowledgeable and compassionate service in response to all types of patient questions and concerns Gathered and analyzed patient information to determine special program eligibility Demonstrated leadership by making improvements to work processes and helping to train others Performed site evaluations customer surveys and team audits Kept team on track by assigning and supervising their activities and giving constructive feedback Helped clients stay happy and healthy by providing mental and emotional support Improved patient outlook and daily living through compassionate care Organized games and other activities to engage clients and offer mental stimulation Company Name City State Administrator 08 2008 to 04 2014 Developed and implemented policies and procedures for Licensed Home care Agency Audited Patient Charts Hired Employees Met with Physicians and State workers on a Quarterly basis For QA meetings Organized activities to reward employees and motivate performance improvements Facilitated communication between departments management and customers to resolve issues and achieve performance targets Handled all billing and payroll for clients and employees Scheduled Home Health Aides to Patients Established successful program by creating master schedules and overseeing staff professional development Grew revenue by developing key programs focused on promoting business Medicaid billing Medicaid Exemption code Experience Meeting with clients and families to Identify their needs and goals Assisted with development of regulatory compliance systems Planned coordinated and controlled daily operations of sales financial management and human resources Maintained work safety and followed established operating procedures and practices Education and Training High School Diploma 06 1985 Northville High City Some College No Degree Business Administration FMCC City
|
Generate a Resume for a Healthcare Job
| null |
MANAGER FIELD Professional Overview Service focused and strong knowledge of healthcare management client services healthcare systems management Social Security DFCS and various other platforms and services Core Qualifications Microsoft Office Suite Excel Word and Powerpoint Knowledgeable in various healthcare information systems to include Meditech EMR Mckesson Stars Artiva Onbase and Host Licensed Navigator 2984352 Affordable Care Act Certified Knowledeable in CPT Coding Knowledgeable in ICD 10 Education B S Sociology June 1995 Albany State College Sociology Experience Manager Field January 2014 to January 2016 Company Name City State Responsible for providing high quality client focused service and leadership direction to internal and external operations Provided smooth and efficient operations of all facets of the hospital patient Change Healthcare partnership In accordance with established policy and Federal State rules and regulations Supervised 6 employees and provided comprehensive and detailed training needed to complete assignments Served as Quality Assurance Specialist to ensure that each application completed was correct Completed yearly performance Evaluations monitored leave and punctuality for employees Met all yearly goals at 95 for district and exceeded in some areas by 3 Trustworthy and committed to superior customer service Confident in interactions with individuals at all levels Assisted with billed accounts and approval rate for revenue Healthcare Representative January 2002 to January 2014 Company Name City State Interviewed clients in a hospital setting or home visits to assist with obtaining maximum coverage for Federal SSI SSA Disability and State Medicaid benefits Traveled to several different hospitals throughout district in order to meet client needs Acted as an Advocate for patients and families in the capacity to Federal and State agency Worked effectively with all hospital staff to give exemplified customer service Adhered to company and legal standards regarding Protected Health Insurance PHI Personal Identifiable Information PII and Health Insurance Portability Accountability Act HIPPA Maintained and documented status of applications and clients via hospital system and Change Healthcare Met goals as assigned by Change Healthcare yearly Case Manager January 1996 to January 2002 Company Name City State Under general supervision provided the following Determined eligibility and manageed on going cases intakes or renewals for eligibility programs Processed applications and or reviews using appropriate criteria and policies consistently and according to established guidelines Recorded and evaluated personal and financial data obtained from individuals Keyed in a high volume of data using standard office hardware and software Performed other professional responsibilities as assigned by supervisor Exceeded Met all performance goals monthly as well as yearly Skills agency benefits hardware CPT Coding client clients customer service direction financial ICD 10 information systems Insurance leadership legal Meditech Excel Microsoft Office Suite office Powerpoint Word Navigator policies quality Quality Assurance SSI supervisor supervision
|
Generate a Resume for a Healthcare Job
| null |
EXECUTIVE DIRECTOR Experience EXECUTIVE DIRECTOR 10 2017 to 09 2019 Company Name City State Developed strategy and led implementation of an end to end employer service model focused on Employer Groups and Brokers resolving and avoiding escalated issues Fostered a culture focused on achieving high customer satisfaction and streamlined operations Formalized and delivered new service model strategy focused on customer centric issue resolution and increased first touch resolution Launched new employer service teams on advanced service model to include organizational redesign setting of team strategic vision and inspiring service oriented culture within 6 months Initiated new data reporting and analytics to drive data driven process improvements with issue resolution timelines averaging less than 48 hrs Achieved employer broker and sales account management satisfaction to contribute to employer and broker retention EXECUTIVE DIRECTOR 03 2004 to 10 2017 Company Name City State Directed and mentored cross functional teams focused on health plan product development process to attract and retain new members Developed and implemented key organizational strategies and new products to empower health care members to navigate and utilize healthcare services Steered efforts towards the creation and mobilization of multi year national product investment portfolio achieving over 500 million in revenue driven from digital enhancements operational improvements and new product offerings Produced and directed 50 million market driven product investment portfolio resulting in detailed business cases product roadmap product and timeline requirements Led development of new capabilities with demonstrated revenue performance on integrated healthcare delivery system including digital medical payment platform medical cost estimation solution mobile applications other consumer driven organizational strategies that improved the user experience HEALTHCARE MANAGEMENT CONSULTANT 11 2000 to 03 2004 Company Name City State Rendered expertise as business transformational professional and ensured projects successful delivery across multiple healthcare clients in various functional areas Instrumental for the claim payment recovery contract provider process revamping operational improvements and web portal designing Provided expertise and built solid reputation for high quality deliverables in the market while bolstered the relations with stakeholders clients through effective project leadership Operated as an elite communicator and continually focused on strengthening relationships with clients while provided comprehensive services and achieved organizational targets Continuously improved streamlined and clarified processes to ensure timely and effective outcomes as well as setup adequate systems for internal and external operations control whereas major clients include WellPoint United Blue Shield of CA HealthNet and Kaiser Permanente EXECUTIVE DIRECTOR Company Name Led user driven design sessions to identify and implement people process and technology improvements to improve how healthcare members better understand and use healthcare services As Product Development leader strategically directed the design delivery and administration of new Consumer Directed Health Care product platform including product design go to market strategy and business solutions following product development life cycle Developed innovative Product Operations team responsible for end to end product administration ranging from employer onboarding employer retention vendor management and issue resolution Gained new net membership over 100K subscribers and achieved improved market positioning in critical large and strategic lines of business Spearheaded new internal consulting team and PMO responsible for the execution of the strategic initiatives portfolio resulting in accelerated speed to market and high quality delivery in matrixed and dynamic work environment Focused teams on developing innovative and cutting edge approaches at all levels with effective resource allocation and strategic planning Cultivated team culture for high performance collaboration and transparency earning highest employee engagement scores in department exceeded 98 employee satisfaction Work History EXECUTIVE DIRECTOR 10 2017 to 09 2019 Company Name City State Developed strategy and led implementation of an end to end employer service model focused on Employer Groups and Brokers resolving and avoiding escalated issues Fostered a culture focused on achieving high customer satisfaction and streamlined operations Formalized and delivered new service model strategy focused on customer centric issue resolution and increased first touch resolution Launched new employer service teams on advanced service model to include organizational redesign setting of team strategic vision and inspiring service oriented culture within 6 months Initiated new data reporting and analytics to drive data driven process improvements with issue resolution timelines averaging less than 48 hrs Achieved employer broker and sales account management satisfaction to contribute to employer and broker retention EXECUTIVE DIRECTOR 03 2004 to 10 2017 Company Name City State Directed and mentored cross functional teams focused on health plan product development process to attract and retain new members Developed and implemented key organizational strategies and new products to empower health care members to navigate and utilize healthcare services Steered efforts towards the creation and mobilization of multi year national product investment portfolio achieving over 500 million in revenue driven from digital enhancements operational improvements and new product offerings Produced and directed 50 million market driven product investment portfolio resulting in detailed business cases product roadmap product and timeline requirements Led development of new capabilities with demonstrated revenue performance on integrated healthcare delivery system including digital medical payment platform medical cost estimation solution mobile applications other consumer driven organizational strategies that improved the user experience EXECUTIVE DIRECTOR Company Name Led user driven design sessions to identify and implement people process and technology improvements to improve how healthcare members better understand and use healthcare services As Product Development leader strategically directed the design delivery and administration of new Consumer Directed Health Care product platform including product design go to market strategy and business solutions following product development life cycle Developed innovative Product Operations team responsible for end to end product administration ranging from employer onboarding employer retention vendor management and issue resolution Gained new net membership over 100K subscribers and achieved improved market positioning in critical large and strategic lines of business Spearheaded new internal consulting team and PMO responsible for the execution of the strategic initiatives portfolio resulting in accelerated speed to market and high quality delivery in matrixed and dynamic work environment Focused teams on developing innovative and cutting edge approaches at all levels with effective resource allocation and strategic planning Cultivated team culture for high performance collaboration and transparency earning highest employee engagement scores in department exceeded 98 employee satisfaction HEALTHCARE MANAGEMENT CONSULTANT 11 2000 to 03 2004 Company Name City State Rendered expertise as business transformational professional and ensured projects successful delivery across multiple healthcare clients in various functional areas Instrumental for the claim payment recovery contract provider process revamping operational improvements and web portal designing Provided expertise and built solid reputation for high quality deliverables in the market while bolstered the relations with stakeholders clients through effective project leadership Operated as an elite communicator and continually focused on strengthening relationships with clients while provided comprehensive services and achieved organizational targets Continuously improved streamlined and clarified processes to ensure timely and effective outcomes as well as setup adequate systems for internal and external operations control whereas major clients include WellPoint United Blue Shield of CA HealthNet and Kaiser Permanente Education Master of Science MS Healthcare Administration UNIVERSITY OF CENTRAL FLORIDA City State Bachelor of Science BS Biology UNIVERSITY OF CENTRAL FLORIDA City State Kaiser Permanente Executive Leadership Program KAISER PERMANETE City State Kaiser Permanente Strategic Leadership Program HARVARD BUSINESS SCHOOL City State Summary Forward thinking Executive with proven record of accomplishment in Healthcare industry Driven and ambitious change leader dedicated to continuous business improvement focused on enhancing revenue streamlining business operations and improving the user experience Passionate about developing teams and individuals while providing mentorship and coaching Highlights Product Development Product Management Revenue Growth Healthcare User Experience Design Change Management Teaming and Relationship Building Strategic Portfolio Management Program Strategy Strategic Planning Strategic Leadership Account management Vendor management Business solutions Vision Change Management Web portal CA Consulting Clients Customer satisfaction Delivery Designing Edge Functional Leadership Market positioning Market strategy Market 98 Communicator Organizational Processes Product design Product Development Product Management Project leadership Quality Relationship Building Reporting Sales Strategy Strategic Strategic Planning Skills Product Development Product Management Revenue Growth Healthcare User Experience Design Change Management Teaming and Relationship Building Strategic Portfolio Management Program Strategy Strategic Planning Strategic Leadership Account management business solutions Change Management CA consulting clients customer satisfaction delivery designing edge functional Leadership market positioning market strategy market 98 communicator organizational processes product design Product Development Product Management project leadership quality Relationship Building reporting sales Strategy Strategic Strategic Planning vendor management vision web portal
|
Generate a Resume for a Healthcare Job
| null |
SLEEP TECHNOLOGIST RPSGT Summary Healthcare professional with more than ten years experience seeking an opportunity where I can utilize my skills and knowledge in multiple healthcare settings to have a positive impact impact on patient outcomes Looking for a work setting in health information management and technology where my previous training in HIPPA Privacy and Security performance improvement and quality assurance will help position me for career advancement Highlights Member of AHIMA Member of ILHIMA Member of HIMSS Member of HFMA More than ten years healthcare experience CPR Certified Need minimal supervision Analytical Critical EHR experience Skills Works proficiently with minimal supervision fluent communication skills demonstrated daily through interactions with various patient and family demographics CPR certified critical thinking while working independently in a patient diagnostic sleep lab disease management inventory control by managing waste and reducing duplicate testing medical terminology Windows OS patient evaluation patient preparation problem solving strategic planning oxygen education and therapy equipment troubleshooting Accomplishments Interscore Relability Testing 92 average expected 85 Obtained my Registered Polysomnographic Technologist license in 01 2015 Graduated Valedictorian Hannibal La Grange University in 2000 Experience Sleep Technologist RPSGT 12 2015 to Current Company Name City State Polysomnogram preparation and set up diagnostic testing PAP and oxygen titration studies monitoring and scoring complete patient studies using AASM standards Interscore Reliability Testing 92 average expected 85 CPR certified data transfers Windows OS work diligently with minimal supervision in a 1 2 technologist to patient ratio Neurophysiology Technician RPSGT 01 2009 to 11 2015 Company Name City State Performing EEG and LTM Measuring in 10 20 patient preparation and education monitor and note abnormalities Sleep study preparation set up prepare calibrate equipment prior to testing following AASM protocol for MSLT MWT PAP and oxygen studies assist with scoring sleep studies fluent communication skills sharp critical thinking skills diligently work with minimal supervision Billing patients in outpatient sleep center Healthcare Specialist CRT 09 2005 to 12 2008 Company Name City State Clinical patient evaluation in home setting implement disease management programs respiratory sleep equipment set up and education fluent communication skills sharp critical thinking skills diligently work with minimal supervision Education May 2000 Hannibal La Grange University City State Applied Associates Degree of Science Respiratory Therapy Graduate as Valedictorian of Respiratory Therapy Class Winner of John Rodgers Memorial Scholarship Bachelor of Science Healthcare Information Management Technology 1999 2017 University of Wisconsin City State Healthcare Information Management Technology Skills Billing communication skills CPR Certified CPR certified critical thinking disease management EHR experience inventory control managing medical terminology Windows OS Works patient evaluation patient preparation problem solving Respiratory Therapy strategic planning supervision therapy troubleshooting
|
Generate a Resume for a Healthcare Job
| null |
DIRECTOR CLINICAL RESEARCH OPERATIONS MEDICAL SCIENCE LIAISON Summary Accomplished and results driven business development professional offers 18 years of leadership and account management experience as an integral part of fast paced clinical and sales teams Strategic thinker and proactive problem solver with expertise in consultative selling and territory sales management solutions Experience Company Name City State Director Clinical Research Operations Medical Science Liaison 02 2013 to Current Manage 30 clinical studies with a revenue stream of 2M annually Increase site revenue from 30k to 120K mo in first 12 months Ranked in top 1 of clinical research sites for patient enrollment in Europe and The United States for Schizophrenia Bipolar Depression studies in 2013 2014 Increased monthly revenue by 300 by implementing aggressive strategic patient recruiting strategies to develop and expand existing southern California customer base Recognized as top generator of patient enrollment in schizophrenic trials exceeding goals by 200 in 2013 2014 Reduced organizational operating costs by 45 by streamlining patient recruitment clinical staff processes saving company 140K in first 24 months Physician profitability grew form 17k to 300k for combined studies over 18 months an increase of 1000 Company Name City State Sales Business Development Director 01 2010 to 05 2013 Provided a full range of services for accelerating businesses in the bio pharmaceutical medical device and energy industries Engaged in business planning funding strategies provided cost effective and timely solutions Targeted new long term business partner prospects and closed 3 deals in 24 months securing 15M in venture capital Identified coordinated and participated in client relationship building activities and meetings Cultivated relationships with key players in private banking venture capital and oil petroleum sectors to create ongoing and mutually beneficial referral systems Established critical alliance with Canadian venture capital partners within 36 month period to fund Bio Synerg s largest energy investment projected at 80M Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day company acquired by Canadian private equity group in May 2013 Recruited by CITrials as Director Clinical Research Operations in February 2013 Company Name City State Senior Account Executive 01 2006 to 01 2010 Managed regions largest territory and performed full sales cycle duties increasing annual sales by 60 to 7M in 2009 106 of quota Recognized as top PD sales generator within RAI chain in region Generated highest sales volume of PD HD capital equipment in new RAI corporate account in region in 2009 Recognized as top sales generator with Extraneal solution increasing sales level by 124 in 2009 alone Peak performer while achieving 100 of quota while producing 5M in annual sales in 2008 Achieved 1 position in region for high producing new corporate account 2009 Joined Bio Synergy Partners LLC as a Business Consultant in January 2010 Company Name City State Account Executive 09 2003 to 12 2006 Managed all sales of Baxter s portfolio of dialysis products and services through Nephrologists surgeons c suite administrators hospital purchasing managers and nursing administrators Negotiated contracts strategic pricing involving Renal capital equipment and disposables Managed resources for educating physicians nurses and patients Facilitated resources for distribution of education and technology materials Conducted and coordinated presentations to c suite administrators and physician groups involving patient modeling outcomes financial reimbursement Provided updates and evaluations on industry trends and legislative initiatives involving Chronic Kidney Disease Managed Baxter s largest sales territory 5 states of dialysis centers hospitals and performed full sales cycle duties increasing annual sales 2 3M an increase of 60 Established dialyzer sales at largest University account in territory increasing overall sales 180 Upsold add on services to existing customers generating incremental revenue of 400k per every 6 months Grew customer base by 70 from 35 to 50 accounts in first 18 months Promoted to Senior Account Executive in San Diego CA in January 2006 Ranked in top 1 out of 65 sales representatives in the United States in Extraneal IV solution sales Company Name City State Financial Consultant Sales Trainer 02 2002 to 09 2003 Delivered informational financial sales presentations to potential investors to build symbiotic client relationships Increased monthly sales by 45 by implementing strategies to develop and expand existing customer base Targeted new long term business partner prospects and closed 4 new deals in 18 months in the Higher Education industry Maintained an 85 client retention rate by suggesting strategic investment plans based on fixed income life insurance and equity investing report evaluations Trained 75 financial sales representatives how to leverage lead generation tools to increase profitability and product placement within their prospective clients financial portfolio Recruited by Baxter Healthcare as an Account Executive to run UT territory Company Name City State Senior Institutional Healthcare Representative 01 2001 to 02 2002 Products Tikosyn Viagra Norvasc Lipitor Diflucan Zithromax Managed a portfolio of six 6 products which generated 3M in revenue per 12 months Achieved 100 of quota on all product Surpassed 2001 annual sales quota by 119 Trained territory sales representatives on Pfizer portfolio of products at district and regional meetings Increased Government account base 72 in 12 months to 250K Recognized as top cardiovascular sales generator in Southwest Region increasing Tikosyn sales by 400K and exceeding quota by 207 in 2001 Recruited By World Financial Group to lead Financial Sales Team in Salt Lake City UT Company Name City State Institutional Healthcare Representative 03 1998 to 01 2001 Products Trovan Aricept Zoloft Diflucan Zithromax Celebrex Launched and grew Arthritis market from start up to highest sales volume in Southwest region Increased sales to 1 7M in 2000 exceeding quota by 159 Produced 1 3M in sales in 1999 exceeding quota by 125 Achieved Top 10 government antifungal sales generating 1 5M Led and coordinated the recruitment and training of new sales representatives Promoted in August 2000 to Senior Institutional Healthcare Representative due to exceptional leadership skills and exceeding institutional territory quotas Pfizer nationwide realignment offered the opportunity to relocate to Utah Company Name City State Professional Healthcare Representative 09 1996 to 01 1998 Met and exceeded territory sales targets in assigned therapeutic areas by demonstrating a strong understanding of disease states Communicated technical scientific product disease management information to physicians Products Aricept Glucotrol XL Zyrtec Cardura Trovan Diflucan Ranked in Top 5 among 45 new hires in the Powers Division Recognized as top sales generator increasing sales of Aricept by 165 in 1996 alone Expanded territory from start up to 420K in sales by developing strategic initiatives and formulary acceptance in key accounts e g Tucson Medical Center VA Received 2 consecutive Exceeds Expectations ratings on Manger reviews and promoted to Institutional Healthcare Representative Education Masters of Science Clinical Counseling Psychology 2012 Capella University City State United States GPA Summa Cum Laude Summa Cum Laude Bachelor of Arts History 1994 Brigham Young University City State United States Minor in English Associate V P Student Government Skills Bilingual in Spanish read write and speak
|
Generate a Resume for a Healthcare Job
| null |
CERTIFIED NURSING ASSISTANT Summary Experienced Administrative Assistant III offering 21 years of experience in medical business office operations Proactive leader with strengths in communication leveraging office professionalism phone etiquette proof reads and audits case reports oversees daily spreadsheets and providing consultation and organization ofdaily workflow Dedicated in high volume office environment that focus on delivering exceptional clerical and operational support for medical and hospital staff professionals Abilities to cultivate positive rapport among clients staff and management Meticulous with demonstrated success in process improvements and procedural adherence in prioritizing workflow to achieve daily work objectives A tech savvy individual with in depth knowledge of Cerner and Microsoft office software programs Well versed in managing office supplies equipment inventory paperwork and project needs Experience Company Name Certified Nursing Assistant City State 01 1999 03 1999 Fostered relationships with patients caregivers and healthcare teams to achieve individual care plan targets Conducted routine checks on standard patient vitals including blood pressure blood sugar and heart rate Assisted patients with shaving bathing and oral hygiene to promote healthy habits and overall wellness Documented patient intake and dietary requirements and assisted with feeding Company Name Certified Nursing Assistant City State 04 1999 04 2000 Responded to patient alarms and needs assessment requests to identify course of treatment Collaborated with interdisciplinary healthcare teams to provide high quality patient care Provided hands on nursing care under direct RN supervision adhering to medical center policies and procedures Consulted with nurses to develop patient care plans and evaluate treatment options Managed and maintained patient rooms shared living areas and nursing stations Provided nursing assistance to residents in 24 bed medical surgical and orthopedic floor in hospital facility Collected specimens monitored vitals and maximized patient comfort Documented information in patient charts and communicated to RN and nurse manager Used mobility devices to carefully transport patients Provided personal nursing assistance in pre and post operative situations Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage Maintained accurate timely flow of information by completing thorough patient records and updating healthcare team on patient status Translated medical jargon and short hand data into correct terminology Transcribed and edited reports from physicians Maintained and updated patient census Maximized office efficiency by answering incoming calls per day to provide floor information and transfer calls to desired personal Managed unit front desk activities including customer service and office administration Company Name Healthcare Unit Coordinator City State 02 2001 08 2007 Maintained and updated patient census greeted patients and patients family through telephone courtesy calls and check ins Answered multiple phone calls daily in a timely manner Worked closely with team members to deliver project requirements develop solutions and meet deadlines Assisted patient to room with instructions Provided excellent service and attention to team members and patient s when face to face or through phone conversations Managed department by compiling paperwork the next day is ready for the staff and patients Recognized by management for providing exceptional customer service Collaborated with others to discuss new job opportunities Improved patient satisfaction by finding creative solutions to problems Company Name Cardiac Cath Lab Administrative Assistant II City State 08 2007 Current Reports to Cath Lab Director and Manager Provides a full range of clerical and specialized administrative functions Supporting leadership development activities and events Screens and routes calls to appropriate individual in a courteous and efficient manner Learned efficentially and anticipation to support office needs Maintained managed and updated daily schedule spreadsheets and confidential reports through Excel Word eProcurement I Centra Perioperative tracking Board Schappbook Power Chart and Lumdex Delivered and scheduled patient information and oversee operational workday flow to physicians nurses technicians and management Develop strategic daily workflow solutions with leadership and a sensible knowledge of the practices and procedures of the daily functions Proof reads and completes documents checking for accuracy Coordinates collection and preparation of operating reports Improved operations by working with team members and leaders to find workable solutions Collaborated with others to discuss new operational opportunities Maintains and updates department resources and tools such as waterfall call lists referral lists phone lists organizational charts or other department information Attended departmental meetings providing feedback to enhance future performance Makes interpretations and recommendations May develop appropriate methods to handle information Track create and files purchase orders and expense reports Orders stocks monitors and maintains adequate office and other supply inventory levels Earned reputation for good attendance and hard work Provided excellent customer service and attention to team members patient s and patient s family members when face to face or through phone conversations Guided department by compiling paperwork electronically and taking detailed meeting minutes Utilized Microsoft Teams to compile data gathered from various sources Contact with firms organizations or individuals from outside the company and globally Collaborated in development of electronically procedure reports Skills Strong interpersonal skills Calm and level headed under duress Patient relations Telephone etiquette Customer Service Phone call answering Administrative operations Appointment scheduling Medical terminology knowledge Understands medical procedures Documentation procedures expert Quality assurance controls Directing patients and visitors Technologically savvy Recordkeeping and bookkeeping Transmitting and Transporting files Excel spreadsheets Meeting planning Managing office supplies Records management systems Sensitive material handling Report analysis Data entry documentation Microsoft Office Deadline oriented Report development Resolving discrepancies Prioritizing important tasks Professional and polished presentation Documentation and reporting Time management Office equipment maintenance Education and Training GED Unitah High School City 05 1998 Certified Nursing Assistant Certificate Nursing Practice Utah State University City State 05 1999 Associate of Applied Science Business Healthcare Administration Utah State University City Expected in 05 2024
|
Generate a Resume for a Healthcare Job
| null |
OCCUPATIONAL HEALTH NURSE COORDINATOR Professional Summary Dedicated RN with over 20 years experience in nursing seeking career transition into a new clinical setting Able to offer a solid foundation in occupational health office management triage endoscopy homecare primary patient care and current healthcare advancements Highly motivated dedicated flexible and compassionate with proven expertise in communication organization and documentation skills Valuable interpersonal skills forging relationships and collaborating with interdisciplinary teams to develop outstanding care support and to facilitate a friendly and caring environment Dependable responsible and autonomous able to work independently or within a group Core Qualifications Skill Name Home Patient Management Patient Assessment Homecare Hospice Care Communication Documentation Healthcare Education JCAHO Standards Compliance Relations Homecare Skills Oasis Quality Assurance Quality Control Records Maintenance Good Last Used Experience Expert Currently used 22 years Expert Currently used 22 years Expert Currently used 22 years Expert Currently used 19 years Expert Currently used 22 years Expert Currently used 19 years Expert Currently used 22 years Expert Currently used 22 years Experience OCCUPATIONAL HEALTH NURSE COORDINATOR September 2011 to May 2012 Company Name City State To provide comprehensive occupational and environmental health services including but not limited to occupational medicine industrial hygiene industrial safety and administrative tasks Assessment of all injuries or illness first aid CPR and emergency treatment to all employees and guests Educate about basic health care prevent heath issues monitor the health condition of the employees dispense medication s train and support other staff members and manage the health risks within the facility Referral of employees to the appropriate medical services or arrangements for physician requested treatments Develop and implement Wellness program activities Highlights of Contributions Respond to all medical emergencies immediately Provide Cardiovascular Pulmonary Resuscitation Automated External Defibrillator and first aid annual training to support staff in AED and periodic device monitoring Submit and track Medical Incident Reports within five days of occurrence and follow up Provide and disperse over the counter drugs in accordance with Standard Operating Procedures SOP or Standing Orders Provide and perform physicals and medical examinations including job specific testing Administer vision respiratory and hearing screening Maintain mother s nursing rooms Administer Influenza vaccine program and allergy injections per physician orders Administer vaccines for business related travel Host and coordinate blood drives Wellness programs and other education programs maintain and provide educational materials Maintain Ergonomics Wellness and Blood Borne Exposure Control Programs Monitor and order clinic and office supplies Host health related seminars Coordinate annually written policies SOPs and Standing Orders Maintain employee records Physician Liaison Nurse Triage GI Nurse December 2000 to October 2011 Company Name City State AmSurg Corp Washington DC Physician Liaison Nurse Triage Assisted the physicians in all aspects of patient care Assessed and prioritized each incoming patient telephone call and advise them in basic treatment or recommend seeking immediate care in a local hospital ER or assisted them with scheduling an office visit Additional responsibilities included but not limited to diagnostic test results via email and phone prescription refills medication and diagnostic pre certifications scheduling completing medical forms and various office duties as required Highlights of Contributions Acted as an extension of the health care team to meet the patient s needs Received processed telephone calls from patients requiring medical advice or general information Assessed the patient s problem utilizing established protocols while interacting with the physician and or additional healthcare resources Made appropriate recommendations to include advice appointments per protocol or direction from physician Documented calls received in the patients chart Performed follow up call to ensure adequate medical service was provided and received Acted as an extension of the health care team to meet the patient s needs Assisted patients in an empathetic efficient manner to determine best course of action to resolve the presenting issue Met regional standards set by the physicians and office management to achieve optimal patient satisfaction such as phone and email access Was receptive to constructive feedback by supervisors and or patients to better improve service Contributed to the development of protocols procedures patient education training Demonstrated the ability to make quick decisions based on sound base of critical thinking skills knowledge and guidelines Interacted and communicated effectively with a variety of levels of staff to provide and improve customer service to patients and their families Other related duties performed scheduled office and diagnostic appointments reviewed prescription refill requests communicated laboratory and pathology results via email and voice messages obtained and completed pre authorizations for medications and diagnostic tests completed medical forms i e patient state insurance etc and directed patient care and teaching GI Endoscopy Nurse Assessed planned implemented supervised and evaluated direct and indirect nursing care for patients in the endoscopy setting Established a patent IV prior to the procedure and phlebotomy as needed Assisted the physicians with administering conscious sedation during endoscopy procedures Highlights of Contributions Maintained a comprehensive multidisciplinary approach to patient care working closely with the entire GI surgery team Assisted the physician performing the procedure with manipulation of the colon removal of any polyps and tissue biopsies retrieved and submitted all specimens to the laboratory to determine the pathology Assisted with care of the specialized equipment in the endoscopy suite including equipment management and cleaning Followed up with telephone communication after the endoscopy procedure notified the physician of any adverse effects and document accordingly Home Healthcare Nurse May 1990 to July 2000 Company Name City State Performed a comprehensive range of clinical functions in the home setting within the community Assessed patients developmental stages and conditions administered medications maintained patient charts care plans and responded to medical emergencies Coordinated all aspects of the patient s home care interacting with other disciplines and agencies as needed while providing professional care to the patient as indicated by agency policies State and Federal laws and regulations Performed the initial admission visit to the patient in the home to determine the patient s eligibility for home care services and develop the plan of care to be followed Completed all paperwork necessary for agency policies and federal state laws Follow up visits in the home per patient need and insurance approval Highlights of Contributions Excellent observation clinical skills good clinical judgment and outstanding oral and written communication skills Flexible and cooperative in fulfilling the role obligation which in Self directed with the ability to work independently with little supervision while utilizing excellent nursing skills Nursing Education Bachelor of Arts NURSING Gannon University City State US Lambda Sigma Society GPA 3 85 NxStage US Renal Care Home Dialysis education training BCLS CPR Trauma Certification Professional Affiliations SGNA Accomplishments Highly motivated dedicated flexible and compassionate with proven expertise in communication organization and documentation skills Valuable interpersonal skills forging relationships and collaborating with interdisciplinary teams to develop outstanding care and support and to facilitate a friendly and caring environment Excellent observation clinical skills good clinical judgment and outstanding oral and written communication skills Excelled in early nursing career as RN nurse team leader in Home Health Care 2 1992 to 5 2000 and hospital staff nurse on Med Surg Neuro Floor 5 1990 to 2 1992 with commendations for quality of total patient care from community teaching hospital employers Elected for nurse of the year in 1992 Known as a loyal team player with an unwavering commitment to providing quality care and preventive medicine advocacy Available for full time employment preferably day shift Skills Healthcare Training Access Customer Service Laboratory Liaison Office Management Patent Education Phlebotomy Scheduling Teaching Telephone Voice Self directed Cpr Administrative Tasks Arrangements Cardiovascular Employee Records Environmental Health Ergonomics Industrial Hygiene Industrial Safety Office Supplies Sop Sops Testing Community Relations Documentation Forging Maintenance Oasis Quality Assurance Quality Control Rn Rn License Rn Team Player Wound Care Cpr Certification Cpr Certified Dialysis Registered Nurse
|
Generate a Resume for a Healthcare Job
| null |
SENIOR SPECIALTY SALES REPRESENTATIVE Summary Decisive seasoned Bio pharmaceutical sales representative who drives territory growth through creative and innovative marketing strategies Skilled at analyzing market trends and customer needs to develop highly effective and targeted campaigns to drive revenue Highlights Account management Customer service oriented Quantitative analysis Deadline driven Presentations Cross functional team leadership Microsoft Office Suite expert Market segmentation Project management Competitive analysis Trade shows Accomplishments Launched aggressive growth plans that helped increase customer base of Flumist from 15 to 94 customers in the geography in 3 years Presented PowerPoint presentation to Executive Leadership Team on customer segmentation strategy and customer returns strategy Resulting program increased volume sales by 1Million in 1 year Provided subject matter content to a sales module on successful selling in a hospital environment Resulting sales training from this module lead to significant increase in Synagis revenue from hospital sales and greater confidence of sales reps to enter hospital systems Created a project to increase sales team s collaboration Used company s SharePoint Service to create a workspace for field use Worked with Effectiveness Team to roll out a similar platform using Box com Program has been incorporated by Astra Zeneca to share information and increase collaboration of sales and commercial teams Experience SENIOR SPECIALTY SALES REPRESENTATIVE 01 2006 to 01 2010 Company Name City State Key Responsibilities included Marketing and promoting CVD products to NYC CV Endocrinology and Nephrology specialists and hospitals Business Planning Sales Forecasting and strong use of Excel Meeting and exceeding sales goals Built strong business relationships with healthcare executives and key opinion leaders Strong collaboration with internal partners Selected Accomplishments Awards of Excellence 2007 2008 2009 resulting from collaborating and setting framework to open product contract negotiations KOL identification and press for formulary access at NYPH Cornell Regional Market Events Think Tank Committee appointment 2009 appointed to team by Regional Sales Director following market decline of Zetia a direct result of sales performance and district leadership and initiatives Directors Award for ranking in the 20 of national sales team 2008 strong sales achievement measured by sales reports and strong performance reviews Achieved by uncovering an unmet need in territory Zetia Product Advisory Committee Appointment 2008 consulted Marketing Department as a team on brand initiatives a direct result of strong sales performance and year end reviews 01 2003 to 01 2005 Company Name NYC Teaching Hospitals NYC NJ Pulmonologists 8 hospital Formulary Placements and 3 hospital Protocol Implementations to achieve 115 to goal achievement and 140 to goal for new product launch Achieved and exceeded sales goals YOY throughout tenure Zithromax Product Advisory board appointments 01 2001 to 01 2005 Company Name City State Responsibilities include the promotion of key branded products to Internal Medicine Pulmonologists Cardiologists Nephrologists Allergists Dermatologists Psychiatrists Geriatric Specialists Neurologists Otolaryngologists and NYC Hospital Teaching Institutions Guest Regional and National Trainer Appointments PROFESSIONAL HEALTHCARE REPRESENTATIVE 01 2001 to 01 2003 Circle of Excellence Sales Award Trip Winner Rookie of the Year Award Regional Performance Fund Award for stepping into vacant Hospital Territory in district and driving sales Achieved and exceeded sales goals throughout tenure Multiple appointments to marketing product advisory boards due to achievements with field sales Education Bachelor of Science Business Certificate Marketing International Marketing Biology 2015 City State GPA GPA 3 10 Business Certificate Marketing International Marketing Biology GPA 3 10 Biology and Chemistry 1998 City State GPA Dean s List 1998 Academic Coach Sports and Athletic Association Biology and Chemistry Dean s List 1998 Worked 30 Hrs week in food and beverage services to support education financial requirements Languages English Spanish conversational Interests Hockey Triathlete Music Piano and Guitar Woodworking and Carpentry Additional Information ACTIVITIES Hockey Triathlete Music Piano and Guitar Woodworking and Carpentry Skills Academic Acrobat Adobe Photoshop Business Planning Coach contract negotiations driving Endocrinology English financial Illustrator Internal Medicine leadership Director Market Marketing access Excel MS Office Suite Publisher Windows 8 Windows performance reviews press marketing product promotion Sales Sales Forecasting sales reports Spanish Teaching
|
Generate a Resume for a Healthcare Job
| null |
PROJECT MANAGER Professional Summary Accomplished Information technology professional with 20 years of experience in the software development life cycle SDLC with focus on application analysis and design application development systems testing and systems integration Certified as a Project Management Professional PMP Accustomed to managing multiple projects and priorities in fast paced environments Accomplished IT professional with 20 years of experience in the software development life cycle SDLC with focus on application analysis and design application development systems testing and systems integration Certified as a Project Management Professional PMP Accustomed to managing multiple projects and priorities in fast paced environments Professional detail oriented Project Manager motivated to drive projects from start to finish as part of a dynamic team Skills Issue resolution Budgeting Team oversight Business artifacts documentation Project finance Multi tasking Organized Project planning Microsoft Office Suite SQL and databases Data mapping Test case scenarios Quality assurance Testing plans Bug tracking Report delivery Work History Project Manager 07 2013 to Current Company Name City State Leads and supports complex projects or programs including the planning management and implementation of assigned projects and or programs within the Consumer Private Wealth Management portfolio of the Enterprise Execution Services organization Creates and is responsible for critical project management deliverables such as the Business Case Project Plan Stakeholder Communications Management Plan and Risks Issues Log Manages projects in accordance with the defined SunTrust PMO project governance methodologies in completing project work resolving issues and supporting recommendations Leads in the assessment of potential new opportunities analyzing opportunity at a high level and defining approach and works with Business managers and Executive sponsors to agree on project scope and approach Manages project financials and project resources Analyzes variances to the project schedule scope and budget Directs changes to the project scope and cost and implements the appropriate change management processes to keep the project on track Healthcare Product Manager 07 2009 to 05 2013 Company Name City State Evaluated the systems needs of the Healthcare business and led a team of Business Analysts through the product lifecycle of new and existing systems Collaborated with SCRUM team using Agile Methodology to define and deliver Healthcare systems strategy and roadmap Supported an Agile Software Development process working in conjunction with end users stakeholders and technical delivery team Facilitated Scrum ceremonies such as daily stand ups backlog grooming sprint planning reviews demo and retrospectives Led daily scrums to communicate current day s goals previous day s achievements and any impediments or concerns in an Agile Scrum environment Ensured that systems defects enhancements were identified and tracked in JIRA communicated to the development team and resolved in a timely manner by prioritizing the product backlog to ensure correct sequencing and alignment with business value Acted as the single point of contact between the business and the Healthcare development team to provide clear priorities for new feature functionality and field issues to the development team enabling efficient utilization of resources consistent with business priorities Worked with stakeholders and product owner developing release plans Managed third party implementations from concept development to operations Translated business goals feature concepts and customer needs into prioritized product requirements and use cases Managing Consultant 08 2000 to 04 2009 Company Name City State Designed and implemented supply chain transformation solutions for clients in the industrial sector to improve overall operational efficiencies and effectiveness Managed boarding process for new customers of a global expense reporting solution tool Supported workload management and scheduling system change control records analyzed requirements for hosting specific components of the global expense reporting solution coordinated workload management and assignment for problem records and managed problem records to successful resolution Reduced overall problem records by 50 Managed transformation and migration of servers from data centers and coordinated daily tasks of customer and IBM personnel in a matrixed team environment Maintained project status in Project Tracker along with creating and tracking change requests for service RFS in Service Center to resolve issues and escalate risks to project executives Managed off shore test team resources in India estimated work effort and forecasted budget for future quality assurance projects Managed and coordinated activities for Data Governance program to gain data consistency and improve data quality and integrity throughout a bank holding company Developed overall integrated project plan consisting of three projects led by IBM along with two other vendors reporting project status to IBM and client executives Technical Analyst 06 1998 to 08 2000 Company Name City State Implemented package integration solutions for the healthcare industry Provided the analysis design development and deployment for a healthcare client server application HSD Diamond 950 C S by using SQL PL SQL and ORACLE Created and executed automated test scripts using WinRunner and TestDirector to adequately test the professional and institutional claims for the software application HSD Diamond 950 C S Lead efforts for unit product system and regression testing of a data loader application Configured test data for reimbursement terms of ancillary providers and executed component and assembly tests for professional ancillary pricing configuration of healthcare claims Education MBA Finance University of Georgia City State Finance BS Computer Science Spelman College City State Computer Science Skills Agile Application Design Application Development approach budget Business Case business process C C Change Management client server concept development conceptual design Customer Relationship Management CRM client clients Data Management Databases database delivery Enterprise Application Integration EAI Enterprise Javabeans EJB expense reporting XML financials functional HTML IBM DB2 Java Java Server Pages beans JavaScript JDBC MDBs MS Access Microsoft Office Suite Microsoft Project Microsoft Visio works migration Enterprise ORACLE Developer PL SQL personnel PostgreSQL pricing Primavera Product Management Project Management quality quality assurance reporting retail risk management Rational Unified Process Sales scheduling SCRUM SDLC servers servlets scripts Software Development MS SQL Server SQL strategy supply chain Systems Integration TestDirector Validation Microsoft Visual Studio Wealth Management IBM WebSphere WebSphere WinRunner Certifications Project Management Professional PMP certified by Project Management Institute PMI
|
Generate a Resume for a Healthcare Job
| null |
CERTIFIED PERSONAL TRAINER Professional Summary Certified Personal Trainer 4 years of experience with formal training in business development leadership health and fitness Extensive sales and customer service experience Passionate about designing exercise and nutrition plans to maximize workout efficiency improve fitness boost stamina and increase overall well being Very Goal oriented and self motivated with talent in motivating others and developing a foundation to meet individual client goals And most important of all creating a warm environment in which clients of all ages can successfully achieve health and wellness goals Core Qualifications Fitness ISSA Certified CPR and First Aid certified AED certification Weight management expert Personable and friendly Fitness programming specialist Fitness assessments Understanding of human anatomy Construction OSHA Certified NCCER Certified Permit processing Safe job site set up Power and hand tool operation MS Office proficient Organized and detail oriented Superb management skills Leadership Construction machinery operation Strong communication skills Detail oriented Friendly and hardworking Experience Certified Personal Trainer February 2014 to Current Company Name City State Taught clients how to modify exercises appropriately to avoid injury Assisted older adults with weight training programs by setting up equipment and providing detailed instructions Contributed to the operation of a clean friendly and well maintained health club Recorded training sessions and maintained package rates for each client Guided clients in safe exercise taking into account individualized physical limitations Encouraged clients to engage in group fitness classes and other activities in the gym to meet fitness goals Arrived on time prepared and attentive for every training appointment Participated in club promotions to recruit new members and increase club sales Re racked weights to maintain a neat organized and clean club Devised and announced new classes and distributed guest passes to market the club Led weekly meetings to review performance and offer direction motivation and guidance toward achieving individual and facility goals Counseled clients on proper nutrition and exercise habits Administered fitness assessments Utility Supervisor January 2014 to December 2014 Company Name City State Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads Review work throughout the work process and at completion to ensure that it has been performed properly Collaborate with workers and managers to solve work related problems Resolve personnel problems complaints or formal grievances when possible or refer them to higher level supervisors for resolution Transmit and explain work orders to laborers Assess training needs of staff and arrange for or provide appropriate instruction Conduct staff meetings to relay general information or to address specific topics such as safety Evaluate employee performance and prepare performance appraisals Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance Prepare and maintain work records and reports of information such as employee time and wages daily receipts or inspection results Inspect equipment for wear and for conformance to specifications and determine extent of maintenance or repairs needed Personal Trainer April 2012 to November 2013 Company Name City State Instruct participants in maintaining exertion levels to maximize benefits from exercise routines Offer alternatives during classes to accommodate different levels of fitness Plan routines and choose different movements for each set of muscles depending on participants capabilities and limitations Evaluate each individuals abilities needs and physical conditions and develop suitable training programs to meet any special requirements Monitor participants progress and adapt programs as needed Explain and enforce safety rules and regulations governing sports recreational activities and the use of exercise equipment Provide students with information and resources regarding nutrition weight control and lifestyle issues Administer emergency first aid wrap injuries treat minor chronic disabilities or refer injured Plan physical education programs to promote development of participants physical attributes and social skills Teach individual and team sports to participants through instruction and demonstration utilizing knowledge of sports techniques and of participant s physical capabilities Organize lead and referee indoor and outdoor games such as volleyball baseball and basketball Conduct therapeutic recreational or athletic activities Home Healthcare Provider April 2011 to November 2012 Company Name City State Administer bedside or personal care such as ambulation or personal hygiene assistance Prepare and maintain records of client progress and services performed reporting changes in client condition to manager or supervisor Provided primary resident care and assistance with daily living activities Provided caring companionship to elderly and developmentally disabled patients Worked as part of team to execute proper care of body mechanics and safety of patient Provided on call care at all times of day and night Provided quality nursing care in accordance with resident care policies and procedures Utilized strong assessment skills to determine necessary patient care Tested patients blood glucose levels Evaluated health education needs of patients and provided necessary training and instruction Processed monthly reports for department performance Educated patients about their treatments Cleaned and sterilized instruments and disposed of contaminated supplies Education High School Diploma 2011 Angleton High School City State United States Qualified for State Choir solo ensemble Overall improvement award Played in Life as A Techie Played as Mushnik in The Little Shop of Horrors Nursing Alvin Community College City State United States Skills Can lift up to 100 lbs Knowledgeable computer skills in Microsoft word and Power Point Music Production Film Act Direct
|
Generate a Resume for a Healthcare Job
| null |
COMMUNICABLE DISEASE SPECIALIST Summary Bachelors of Health Science with 7 years experience in social services and medical health settings working with diverse populations in the military and public health care fields Creative and resourceful social service professional talented at quickly mastering new skills and processing new information Highlights Knowledge in the principles and practices of epidemiology as it relates to communicable disease surveillance investigative techniques conduct of outbreak investigations and data management Knowledge of emergency preferred and Incident Command Systems ICS Skill in demonstrating a cooperative professional attitude to cultivate relationships both within and outside the organization Skill in prioritizing and organizing multiple tasks and the ability to complete projects in a timely manner Experience Knowledge of HIV and STD Experience with Electronic Medical Record EMR Management Information System MIS Sendss Case Management VHN Experience Disease Intervention Specialist DIS Experience knowledge to interpret test result for HIV rapid test in clinic and field setting Respond to inquiries and provide detailed and technical information concerning related principles practices issues measures techniques and procedures Experience Communicable Disease Specialist January 2014 to December 2015 Company Name City State Assists in the implementation of timely disease intervention strategies to decrease the prevalence of communicable diseases Performs investigations data collection analysis and interpretation Performs reporting and surveillance activities Prepares documentation of all communicable disease case investigations occurring within the district Provides case management to clients with various communicable diseases such as sexually transmitted diseases and HIV AIDS Provides direct diagnostic and therapeutic services for public health clients both in the clinic and field setting Provides educational programs outreach events sessions to enhance public understanding of sexually transmitted diseases and HIV AIDS Placement Specialist February 2013 to December 2013 Company Name City State Assessed the level of risk to children by conducting face to face interviews with the alleged child victims and their caretakers Collaborated with law enforcement when children were physically removed from caretakers Testified in court as to the level of risk to children placed in the agency s legal custody Ensured that the children were placed in permanent stable families within as short a time frame as possible Supervised visits between children and parents and testified regarding the status of the agency and or parent s progress towards the court approved placement Provided support to the families by providing early intervention and referrals to community services as well as providing resources for family counseling mental health food banks and substance abuse programs in order for families to become self sufficient Sexual Assault Response Coordinator August 2010 to May 2011 Company Name City State Ensured that victims of sexual assault received appropriate and responsive care Tracked the services provided from the initial report through the final disposition Advocated to ensure the views of the victim were considered in the decision making process Provided commanders with broader understanding of sexual assault through annual sexual assault prevention and response training Conducted sexual assault case management to ensure all services offered or received were documented Chaired the monthly case management meeting to improve reporting effectiveness Provided tracking and reporting sexual assault numbers and dispositions of all military sexual assault cases monthly quarterly and annually Administrative Assistant November 2009 to August 2010 Company Name City State Performed administrative support including word processing mail preparation copying distribution telephone calls and travel orders for child youth personnel Prepared a variety of correspondence memorandums and other reports in a timely manner required for day to day operation Assisted in the maintenance of leave records and time and attendance records on a weekly basis Electronically sent and retrieved messages and ensured risk management procedures i e abuse prevention identification and reporting procedures accident prevention were followed Demonstrated the ability to communicate effectively orally and in writing Healthcare Finder October 2007 to August 2008 Company Name City State Triaged all incoming specialty health care referrals authorizations in order of priority for processing Electronically entered TRICARE beneficiaries medical information into a government database Coordinated authorizations with physicians or case managers according to established Humana contract and guidelines to include timely data entry Monitored outstanding pended authorization referrals for timely completion Communicated with all disciplines of the medical and military community Identified and directed military family members to the most appropriate cost effective medical care Connected with customers to deliver an optimal customer experience Education Certification Six Sigma Lean Professional SSLP 2014 Management and Strategy Institute LLC Certification HIPAA Certified Professional HCP 2013 Management and Strategy Institute LLC Bachelor s Health Science Columbus State University City State Health Science Skills Effective and strong communicator written and oral skills Organizational ability and multi tasking skills Problem solver Creativity and forethought in anticipating and solving complex project issues Ability to respond in a flexible manner and reprioritize work as situations change Ability to demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns Ability to work independently and as part of an effective team environment Ability to maintain the security of sensitive and confidential information
|
Generate a Resume for a Healthcare Job
| null |
HIRING MANAGER RECRUITING MANAGER Summary Self motivated Human Resources Professional with 9 years Healthcare and Social Services Recruitment Management Business Development Marketing and Staffing experience Expertise in locating highly qualified candidates for a comprehensive variety of clinical and non clinical positions Exceptional interpersonal skills with a focus on team synergies and a drive to achieve organizational goals Skills Microsoft office 10 years Talent Acquisition Talent Management Recruiting Staffing Business Development Training and Development 10 years GROUPS Society for Human Resource Management January 2015 to Present Languages Fluent in English Russian Romanian Experience Hiring Manager Recruiting Manager 03 2017 to Current Company Name City State Managed and lead a team of professional recruiters through coaching and training Developed and execute recruiting plans and recruiting outreach programs Partnered with Hiring Managers and Director of HR to determine hiring needs and strategies Coached hiring managers on recruiting process and procedures Conducted full life cycle recruiting to support different departments within the organization Developed inclusive recruiting and sourcing strategies to identify and attract top talent Managed interview activity at all phases of the recruiting process Ensured consistent communication regarding candidate search and status to all parties through all phases of recruiting process Directed offer process including reference checks salary recommendations offer letter generations and offer responses Ensured all jobs are posted and maintained in accordance with company policy Managed internal and external job board functionality and works with vendors to troubleshoot issues Managed vendor relationships and oversees annual contract renewals and budget Managed team recruiting metrics and oversees distribution of weekly requisition reports to management Worked closely with Communications to develop recruiting materials and brochures Conducted regular follow with hiring managers to determine the effectiveness of recruiting plans and implementations Developed and implements social media recruiting strategies Oversaw company hiring events and initiatives Recruiting Manager 11 2015 to 02 2017 Company Name City State Managed a team of recruiters and report on recruiting performance Advise Hiring Managers on interviewing techniques Research and choose different healthcare job advertising options Identify and acquire top talent for different clinical and none clinical positions Determine appropriate salary for new hires promotions and transfers Educated clients regarding latest Labor Market trends wages benefits and realistic expectations and trends in today s job market Develop implement and monitor training programs for new hires Conduct orientations with new hires and performance evaluation performance Partner with hiring managers and directors to identify trends in recruitment and retention in order to predict future needs Provide professional coaching to employees seeking career advancement or a career change Complete workforce planning established pipelines using passive candidate sourcing consistently develops New Business and grow existing with accounts for the agency with different hospitals nursing homes and New York state facilities Proven track record of sourcing screening short listing interviewing salary negotiation and hiring of Healthcare and nursing professionals for various local and travel nursing positions In charge of managing multiple accounts affiliated with hospitals ambulatory care centers state facilities and government agencies nationwide Senior Healthcare Recruiter 06 2014 to 09 2015 Company Name City State Work collaboratively with Program Managers Directors Sales Personnel Clients and Candidates in managing requisitions and matching the right candidates to positions Training and Development Recruit both clinical and non clinical positions such as hospital nurses school nurse Case Workers Social Workers PA s Pharmacists Respiratory Therapists Administrative Assistants Physical Therapist and Occupational Therapist PTA OTA Speech Therapists and Case Managers Full Cycle Recruiting and On Boarding to include Identifying screening interviewing and presenting to both contract and permanent positions Responsible for hiring and firing of contract worker posting new positions using various tools such as CareerBuilder Linked In internal postings etc On boarding responsibilities include I 9 documents Tax Forms Reference Checks as well as Education Verification Pre employment Physical and Drug Toxicology Interface with both clients and candidates on a daily basis Utilize Applicant Tracking System Job diva to upload new requisitions and log candidates information Use other external databases depending on each clients need Human Resource Specialist temp 11 2013 to 07 2014 Company Name City State Responsible for assisting HR with internal compliance on all teachers therapists and social workers ensuring that all appropriate billing and session progress notes and documents were received and submitted within deadlines processing referrals from various sources and placing appropriate therapists evaluators and or counselors per scheduling requirements and timeframes Maintained therapist schedules for utilization when scheduling caseload for CPSE and CSE related services Coordinated with District Administrators clients and parents on any potential issue associated with provided services Managed all documentation and collaborated with the Program Director and team members to achieve solutions Maintained therapist and teacher forms certification clearance letter of reference etc Interviewed screened and placed nurses Social Workers Special Education teachers Occupational Speech and Physical Therapists in different facilities Communicated with clients and managed all of the rehab and nursing home accounts Human Resource Specialist 04 2010 to 07 2013 Company Name City State Provided resource management and recruitment to fill therapy job openings including candidate sourcing screening interviewing and checking Sourced and identified therapists and teachers through a high volume outbound calls and meetings Utilized resources to attract qualified professionals and process application Managed intern program by conducting orientations scheduling rotations and assignments monitoring intern job contributions coaching new teachers and advising managers on training and coaching Developed strong rapport with high level and entry level candidates ensured compliance of new hires was current Program Coordinator 03 2007 to 02 2010 Company Name City State Oversaw all aspects of staff performance conducted performance evaluation enforced progressive discipline and mediated staff disputes and grievance procedures in accordance with state and federal laws Performed on call responsibilities to cover scheduling adjustments Maintained and updated associate health records for all associates and contact list for all personnel Administered training and managed relationship with providers and other clinicians Staffed services as planned by the city facilitated staff schedule and performed internal audit of cases and services Sourced and recruited therapists and provided candidate sourcing screening interviewing and reference checking Ensured all providers complied with the Early Intervention rules and regulations Education and Training Bachelor s Communications 2009 LONG ISLAND UNIVERSITY Communications MBA Business Administration Long Island University virtual HR and Healthcare Management Concentration United States online Healthcare Compliance Certificate Quinnipiac School of Business online Skills Recruiting Talent Management Account Management Business Development and Sales ATS experience with various programs Activities and Honors Society for Human Resources Additional Information Authorized to work in the US for any employer
|
Generate a Resume for a Healthcare Job
| null |
HEALTH INFORMATION SPECIALIST Summary Highly efficient detail oriented HIM Specialist with extensive experience in all types of request relating to release of information and medical record management Dedicated professional skilled in technical and clerical support with strong ability to clearly and professionally communicate with providers patients attorneys and insurance companies Over 10 years Health Information experience Skill profile Enhanced knowledge of HIPAA and HITECH compliance state and federal laws governing release of protected health information in both paper and electronic form Technologically advanced in utilizing release of information database with advanced proficiency in various EMR database such as Epic Meditech Medilink Centricity Docuware 3M Encoder and Medisoft various MS Applications Reliable analyst to ensuring medical record readiness and completeness through management of ICR feature and audit Solid leadership in customer service excellent interpersonal relations and problem solving and can effectively coordinate amongst diverse range of clients hence promoting optimal outcome Experience January 2016 to Current Company Name City State Health Information Specialist Process release of protected health information to other health care facilities and providers for continuation of care insurance carriers attorneys DDS copy service organizations employers educational Institutions as well as for patient s personal use in accordance with federal and state law as well SLRI policy and procedure Validates and releases protected health information for legal proceedings including subpoenas and court orders and also for the purpose of audits regulatory requirements research and reviews Assembles and ensures patient chart completeness through ICR management Performs most favorable guest relations interaction with diverse clients that reflects SLRI values and principles April 2013 to January 2016 Company Name City State Health Information Specialist Collaborated coordinated with physicians and various coding insurance companies to clarify queries regarding medical procedures medical diagnosis codes and patient chart documentation to meet appropriate billing process Key team member to ensuring adequate patient chart documentation and accurate medical diagnosis coding that meets billing requirement that then resulted to precise and timely reimbursement for the organization and physicians Ensured timely completion submission of billing resolved issues with billing delays analyzed underpayment non payment Managed process to ensure that billing errors rate of resolutions remained under 10 days Supported the revenue cycle process by reducing outstanding billing of 800K to under 400K Coordinated with Department of Labor and Industries for patient paperwork completion and for proper reimbursement Oriented and mentored new physicians to understanding procedures and essentials of proper patient chart documentation September 2011 to March 2013 Company Name City State Healthcare Record Payroll Coordinator Managed healthcare records and billing for home health care facilities audited files for quality accuracy and completeness with focus on achieving high quality metrics and released all types or ROI request Maintained compliance with city state and federal guidelines regulations by promoting policies to ensure staff adherence to documentation handling completeness guidelines as well as document confidentiality and security practices Monitored and ensured physician license status is active and current audited POC and physician orders accuracy Recognized and awarded for timely accurate payroll processing for 400 employees and billing process July 2009 to October 2010 Company Name City State Medical Records Lead Initiated and led as ROI Specialist managing all aspects of medical records storage and audits for three clinics representing 3K active charts performed quality assurance audit to promote accurate records maintenance and consistently verified adherence to state federal patient privacy laws HIPAA compliance and government regulations Held direct accountability for 200 active charts streamlined document availability through improved medical record organization identified medical record inefficiency and resolved issues to eradicate future discrepancies which resulted to optimal audit readiness Education and Training 2009 Spokane Community College City State Associate of Arts Degree Health Information Technology Health Information Technology Health Records Clerk certification RHIT Pending Skills billing charts clarify clients DDS diagnosis documentation focus government regulations RHIT home health insurance law legal managing patient privacy payroll processing policies coding protected health information quality quality assurance requirement research
|
Generate a Resume for a Healthcare Job
| null |
FACILITY MANAGER Summary Operations Maintenance Procurement Security Safety Experience Company Name City State Facility Manager 01 2013 to 01 2017 Led a Staff of over 100 Paid and volunteer based teams to maintain and operate a 50k square foot facility situated on an 8 acre lot Recruited trained and maintained volunteer and Paid teams in areas of Facilities Operations Security and Retail Nominated evaluated and monitored contractors for effective cost control Assisted in the procurement of equipment and materials to rehabilitate mechanical equipment systems central heating and cooling electrical power system enhancement Achieved savings through effective planning and organizing while maintaining awareness of budget constraints Assisted the Project Manager in the oversight of all construction and renovation projects Implemented a Maintenance work order system to optimize the Maintenance and Custodial duties Organized and approved all setup and rental event activities Assisted in troubleshooting maintaining and Installing Audio and Video equipment Security and Retail Implemented a 25 member Volunteer Security team Planned and Led the installation of a 32 and 16 channel CCTV camera system Assisted in the planning construction and procurement of a New state of the art Cafe Planned and implemented a Cafe menu and POS system Led organized and trained staff and managers to run the operation of the cafe Assisted in the planning Stocking build and Staffing of Book Store Manage the day to day operations of a 50 000 square foot facility situated on an 8 acre lot that included special projects in construction and other support service requirements such as safety security buildings and grounds Promoted Resolved and evaluated the necessary preventative routine maintenance of all aspects of the facility including but not limited to a 2 acres Pond waterfall fountains Elevators Electrical Roof Landscaping and HVAC Directed and Participated in Selecting of Staff and contractors in all areas of the facilities Company Name City State Healthcare Program Planner Analyst 01 2007 to 01 2013 My results oriented background consisted of engineering and physical plant responsibilities in Healthcare that operated on a 7 day 24 hour per day basis and included shift coverage I have reported directly to Vice Presidents Directors Supervisors and Chief Engineers My responsibilities included working with plant operations and maintenance whereby my duties were instrumental in the assistance for physical plant management of a 330 bed hospital facility of 1 200 000 square feet and off site locations that included large scale special projects construction and other support service requirements such as safety security buildings and grounds Other tasks included assisting in the procurement of materials in managing the engineering department working with supervising managers responsible for safety and efficient operations as well as other aspects of the facilities preventive maintenance I also assisted with project management for new constructions renovations alterations mechanical electrical utilities HVAC R plumbing fire safety communication and associated systems Company Name City State Shipping and Receiving Coordinator 01 2005 to 01 2007 Assisted Management in the day to day operations of the receiving department Led in the management of staff delivery schedules Operated heavy equipment and lifts Assisted and Directed the distributions of packages and materials to all departments Handled sensitive supplies such as Bio Medical and Surgical supplies Operated systems such as OTPS Receiving and Accounts Payable systems Located and researched Purchase Order information for proper budgetary allocations Shipped packages using FedEx UPS and USPS systems Company Name City State Nutritional Aide 01 2000 to 01 2005 Distributed dietary foods and supplements Maintained inventory logs and managed appropriate reports for follow up procedures Participated in nutritional education activities Assisted in making food and beverage items in accordance to mandated nutritional meal requirements Maintained food preparation equipment and ensured appropriate storage Coordinated Distribution carts to Doctors and Students Company Name City State Assistant Manager 01 1998 to 01 2000 Managed the day to day functions of an East Village Cafe Opening and closing cafe Ordering supplies Customer Service Placing Bakery Orders Managing Cash Register Education and Training Present National Career Institute Electrical Assistant HVAC R A A Liberal Arts 2012 Essex County College City State Liberal Arts Trade Certificate Electrical Assistant HVAC R Tech January 2018 National Career Institute City State United States Electrical Assistant and HVAC Certificate in commercial and residential wiring motor control and theory consistent with the National Electrical Code Electrical safety including proper use of tools and equipment Safety standards according to OSHA s rules and regulations electrical theory to installation and repair of power apparatus conductors and various types of switching devices Interpret the National Electrical Code and read Blueprints Establishing the source of energy loss and providing solutions Skills Accounts Payable art Audio read Blueprints Book budget Cash Register closing cost control Crisis Intervention Customer Service delivery HVAC inventory Regulatory compliance Managing materials mechanical organizing camera plumbing POS problem solver procurement Project Management Receiving renovation renovations Retail Retail Sales Safety Scheduling Staffing Stress Management supervising troubleshooting utilities Video wiring
|
Generate a Resume for a Healthcare Job
| null |
ADMINISTRATIVE ASSISTANT Experience ADMINISTRATIVE ASSISTANT 06 2019 to Current Company Name City State Performed general office duties including answering multi line phones routing telephone calls or messages to appropriate staff and greeting visitors Reviewed and corrected claim errors to facilitate smooth processing Identify issues and took appropriate action to deliver speedy resolution Post payments to accounts and maintained records Verify client information by analyzing existing evidence on file Assure timely verification of insurance benefits prior to patient procedures or appointments Maintain strong knowledge of basic medical terminology to better understand services and procedures Fostered relationships with customers to expand customer base and enhance loyalty and retention Collaborated with carriers to resolve discrepancies in insurance payments Documented and tracked customer account details Handled billing related activities focused on medical specialties Examined claims records and procedures to grant approval of coverage HOME HEALTHCARE AIDE 12 2016 to Current Company Name City State Dressed groomed and fed patients with limited physical abilities to efficiently handle basic needs Developed strong and trusting rapport with each patient to facilitate best possible care and assistance Ran errands for clients and transported to appointments to maintain wellness and support daily living needs Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life Completed data entries in charts and log books to document client progress Mopped floors vacuumed washed dishes and performed array of other household chores to assist clients OFFICE ASSISTANT 09 2017 to 09 2019 Company Name City State Greeted persons entering establishment determined nature and purpose of visit and directed or escorted them to specific destinations Dispersed incoming mail to correct recipients throughout office Organized files developed spreadsheets faxed reports and scanned documents Scheduled appointments on behalf of staff members to keep office operations smooth and efficient Tracked office stock and maintained inventory in neat and organized fashion Managed building access and supplied key cards to employees and visitors Filed and retrieved records to support business needs and boost team productivity UNIT CLERK 06 2018 to 11 2018 Company Name City State Cleaned and sterilized instruments and disposed of contaminated supplies Processed monthly reports for department performance Scheduled and confirmed patient appointments with patients and healthcare professionals Answered patient questions and fielded complaints Coordinated between patients and healthcare professionals to meet patient needs Coordinated supply replenishment to meet expected unit demands Administered physical and digital filing systems keeping records well organized and easily retrievable by team members Organized ordered medical tests including sample collection and patient transportation Supported clerical needs of more than 10 nurses including taking messages scanning documents and routing business correspondence DAYCARE TEACHING ASSISTANT 03 2016 to 08 2016 Company Name City State Escorted children on outings and trips to local parks and zoos Disciplined children and recommended other measures to correct behavior Communicated with children s parents or guardians about daily activities behaviors and problems Provided students with personalized educational behavioral and emotional support Cleaned and organized classrooms materials and supplies for maximum efficiency Observed children and recorded activities maintained daily records and created safe environments during activities meals and naps Distributed classroom materials and supplies such as pencils paper and art materials Kept over 10 students safe in classroom and outside environments Work History ADMINISTRATIVE ASSISTANT 06 2019 to Current Company Name City State Perform general office duties including answering multi line phones routing telephone calls or messages to appropriate staff and greeting visitors Review and corrected claim errors to facilitate smooth processing Identify issues and took appropriate action to deliver speedy resolution Post payments to accounts and maintained records Verify client information by analyzing existing evidence on file Assure timely verification of insurance benefits prior to patient procedures or appointments Perform various administrative functions including filing paperwork delivering mail sorting mail office cleaning and bookkeeping Accurately input all patient and insurance information into company s computer system using Maintain strong knowledge of basic medical terminology to better understand services and procedures HOMEWATCH CAREGIVERS 12 2016 to Current Company Name City State Provide patients with help moving in and out of beds baths wheel chairs and automobiles and with dressing and grooming Care for patients by changing bed linens washing and ironing laundry cleaning and assisting with their personal care Plan purchase prepare and serve meals to patients or other family members according to prescribed diets Accompany clients to doctors offices Massage patients and apply preparations or treatments such as liniments alcohol rubs and heat lamp stimulation Ensure clients well being safety and comfort in adherence with physicians orders Supervise frequent activities such as medication and personal hygiene to ensure safety Complete data entries in charts and log books to document clients progress with accuracy Dress groom and feed patients with limited physical abilities to efficiently handle basic needs OFFICE ASSISTANT 09 2017 to 09 2019 Company Name City State Greeted persons entering establishment determined nature and purpose of visit and directed or escorted them to specific destinations Filed and maintained records Collected sorted distributed and prepared mail messages and courier deliveries Provided information about establishment such as location of departments or offices employees within the organization and services provided Performed duties such as taking care of plants and straightening magazines to maintain lobby or reception area Scheduled appointments and maintained and updated appointment calendars Copied sent faxes and handled all incoming and outgoing correspondence Answered and quickly redirected calls MICHIGAN MEDICINE 06 2018 to 11 2018 Company Name City State Cleaned and sterilized instruments and disposed of contaminated supplies Processed monthly reports for department performance Scheduled and confirmed patient appointments with patients and healthcare professionals Answered patient questions and fielded complaints Coordinated between patients and healthcare professionals to meet patient needs Monitored infection control procedures to ensure facility wide health and safety Maintained patient charts and confidential files Coordinated supply replenishment to meet expected unit demands DAYCARE TEACHING ASSISTANT 03 2016 to 08 2016 Company Name City State Escorted children on outings and trips to local parks and zoos Disciplined children and recommended other measures to correct behavior Communicated with children s parents or guardians about daily activities behaviors and problems Provided students with personalized educational behavioral and emotional support Cleaned and organized classrooms materials and supplies for maximum efficiency Observed children and recorded activities maintained daily records and created safe environments during activities meals and naps Distributed classroom materials and supplies such as pencils paper and art materials Kept over 10 students safe in classroom and outside environments Education Bachelor of Science Health Administration Expected in 2020 EASTERN MICHIGAN UNIVERSITY City High School Diploma 2016 MIFFLIN HIGH SCHOOL City High School Diploma 2016 FORT HAYES CAREER CENTER City Summary Committed and motivated Administrative Assistant with exceptional customer service and decision making skills Strong work ethic professional attitude and great initiative Passionate about business success and talented at supporting company staff office personnel and customer needs Certifications First Aid CPR Highlights Records management systems Excel spreadsheets Meeting planning Database entry Appointment scheduling Senior leadership support Insurance processing Skills Administrative functions Administrative Support art automobiles basic changing bed linens benefits bookkeeping charts CPR client clients Data Entry emotional support faxes filing First Aid general office duties infection control insurance lamp laundry sorting mail materials serve meals medical terminology Administering medication mail office Office administration Provide patients with help progress reception routing safety scheduling Sorting Spreadsheet telephone phones Time management Travel Arrangements
|
Generate a Resume for a Healthcare Job
| null |
SUPERVISOR Summary Accomplished results oriented leader with marketing and customer service experience Exceptional organization time management and multi tasking abilities with an MBA Management Finance Skills Complaint handling and resolution Self motivated In depth knowledge of markets and relationships Complex problem solver Skilled negotiator Self motivated Accomplishments Qualified for Number quarterly sales bonuses by exceeding sales target by Number Leadership Research Implementation Assisted in implementation of new tracking system that resulted in improved patient care Conducted research which led to the development of program Served as key contributing member to Leadership team Experience July 2015 to Current Company Name City State Supervisor Responsible for the daily oversight operations of the call center monitoring average call handle time ACHT telephone service factor TSF and adherence to schedules Supervise bargaining unit employees in joint efforts with the UAW union Manage Walk In staff and their schedules to service incoming customers Assist in the assessment development implementation and ongoing reporting of operational improvements as they relate to customer service metrics and process improvements of the call center Reduced my team average call handle and wrap time metrics by 200 seconds 30 reduction Participate in meetings with the Account Receivable Department to improve members payment efficiencies and best practice implementation February 2013 to July 2015 Company Name City State Clinical Administrative Assistant Healthcare Administrator Recruited trained and managed the clinical medical staff and customer service representatives Directed medical receptionist operations including scheduling transportation protocols and patient satisfaction Collected and secured patient co pays and deductibles Improved patient attendance rates by 20 Responsible for developing and implementing patient and retention strategies Improved processes to ensure accurate electronic billing and reimbursement CMS STARS Rating implementation and support Collaborated with social services and charitable organizations to provide resources to members of the local community Served over 200 families Fidelis Secure Care Medicare Advantage HMO Dual Eligible October 2010 to January 2013 Community Account Manager Developed new and retained existing relationships with client base resulting in 65 retention and 10 new membership leads Conducted in service training to office home managers regarding organizational protocols Completed weekly reports for nurse practitioners and physicians Verified client information to ensure proper insurance information and resolved customer service issues October 2009 to October 2014 Company Name City State Administrative Assistant Home manager Advanced to increasingly responsible positions culminating in management role with oversight for a state certified Group home Directed 12 employees and managed inventory merchandise and cost controls resulting in 20 annual savings Maintained high standards in sanitation and safety and complied with regulatory guidelines Completed balanced billing authorization verification and 3806 forms for payment Completed background checks fingerprinting and employee information hiring packets for new hires Education and Training Organizational Leadership Masters Business Administration Organizational Leadership May 6 2017 University of Findlay International Business MBA International Business Lean Six Sigma Black Belt Certification March 31 2017 University of Michigan Health Care Administration Bachelors of Science Health Care Administration May 2015 Mercy College of Ohio Associates of Science May 2013 Wayne County Community College Magna cum Laude Activities and Honors I am an experienced corporate professional with 10 years of progressive accomplishments and work history I am highly diversified with interpersonal skills demonstrated leadership and a strategic thinker for efficient and effective problem solving I have worked full time while completing my Executive Management MBA with conferral date in May of 2017 My goal is to align and engage my broad diverse skillset and experience to contribute to meet and exceed plan budget goals I seek a career opportunity that will leverage my unique skills and qualifications as a business professional My intent is to utilize my MBA education and work history to establish a mutual relationship which will impact the bottom line and provide a platform for my career growth and advancement MBA General Management coursework in accounting financial management and leadership Proven track record implementing successful leadership practices to motivate and manage staff Implemented and directed 5S lean initiative to 127 employees 6 years of professional robust leadership and management experience Skills billing call center CMS client customer service forms hiring insurance inventory meetings office organizational processes protocols receptionist reporting safety scheduling Six Sigma social services telephone transportation
|
Generate a Resume for a Healthcare Job
| null |
TEACHER ASSISTANT Summary Seeking a challenging position with a company where my skills would be fully utilized Experience Teacher Assistant Sep 2016 to Current Company Name City State Help teacher prepare materials and assignments for instruction Enforce school policies and rules Perform clerical duties as assigned Supervise students in and out of the classroom Keep classroom neat and in order Observe and assess student s performance progress Be able to effectively communicate with students teacher and in some cases parents Provide individual assistance to students experiencing learning difficulty explain errors answer questions assist in research clarify directions Participate in meetings and in service training programs as assigned Assist students by providing general guidance Office Assistant Oct 2015 to Jan 2016 Company Name City State Answered phones and transferred to the appropriate staff member Took and distribute accurate messages Greeted clients and directed them to the correct staff member Coordinated messenger and courier service Received sorted and distributed incoming mail Monitored incoming emails and answer or forward as required Prepared outgoing mail for distribution Faxed scanned and copied documents maintain office filing and storage systems retrieve information when requested update and maintain internal staff contact lists Monitored and maintained office supplies Ensured office equipment is properly maintained and serviced Kept the office area clean and tidy Special Education Teacher Assistant Aug 2013 to Jul 2014 Company Name City State Provided extra assistance to students with special needs such as non English speaking students or those with physical and mental disabilities Tutored and assisted children individually or in small groups in order to help those master assignments and to reinforce learning concepts presented by the teachers Supervised students in classrooms halls cafeterias school yards and gymnasiums or on field trips Present subject matter to students under the direction and guidance of teachers using lectures discussions or supervised role playing methods Observe students performance and record relevant data to assess progress Discuss assigned duties with classroom teachers in order to coordinate instructional efforts Instruct and monitor students in the use and care of equipment and materials in order to prevent injuries and damage Enforce administration policies and rules governing students Substitute Teacher Aug 2011 to Jun 2014 Company Name City State Planned and directed activities associated with project Taught students with emotional impairments Assisted teaching staff in public Elementary Middle and High School Graded homework and test using answer sheets and recorded results Distributed teaching materials to students such as textbooks workbooks and paper and pencils Maintained order with in the school and on school grounds Took attendance Teacher Assistant Sep 2010 to Jun 2011 Company Name City State Provided extra assistance to students with special needs and students with physical and mental disabilities Tutored and assisted children individually or in small groups in order to help those master assignments and to reinforce learning concepts presented by the teachers Supervised students in classrooms halls cafeterias school yards and gymnasiums or on field trips Present subject matter to the students under the direction and guidance of teachers using lectures discussions or supervised role playing methods Observe students performance and record relevant data to assess progress Discuss assigned duties with classroom teachers in order to coordinate instructional efforts Instructed and monitored students in the use and care of equipment and materials in order to prevent injuries and damage Enforced administration policies and rules governing students Office Assistant Feb 2010 to Apr 2010 Company Name City State Checked to ensure that appropriate changes were made to resolve customers concerns Documented records of customer concerns and transactions Recorded details of inquiries concerns comments Responded to customers inquires and notified them of claim investigation results Input interview information into computer Collected deposits and prepared change of address records Enabled significant improvements in their productivity Reviewed billing questions concerns and forwarded as needed to departments for investigation Healthcare Technician Dec 2006 to May 2007 Company Name City State Answered signal lights bells and intercom system to determine patients needs Performed duties in care of patients in nursing home under direction of nursing and medical staff Served and collected food trays and fed patients requiring help Transported patients using wheelchair and wheeled cart and assisted patients to walk Recorded temperature blood pressure pulse respiration rates food and fluid intake and output as directed Issued medications from dispensary and maintained records Led prescribed individual and group therapy sessions as part of specific therapeutic procedures Restrained potentially violent and suicidal patients with verbal and physical methods Interviewed new patients to complete admission forms to assess their mental health status and to obtain their mental health and treatment history Encouraged patients to develop work skills and to participate in social recreational and other therapeutic activities that enhanced interpersonal skills and developed social relationships Certified Nursing Assistant Aug 2005 to Jan 2006 Company Name City State Recorded temperature blood pressure pulse respiration rates food and fluid intake and output Cleaned sterilized stored prepared and issued dressing packs Certified Nursing Assistant Apr 2005 to May 2005 Company Name City State Performed duties in care of patients in their home under direction of nursing and medical staff Bathed dressed and undressed patients Transported patients using wheelchair wheeled cart and assisted patients to walk Prepared meals and assisted with activities of daily living Changed bed linens ran errands directed visitors and answered telephone Organized and labeled materials Education and Training Certificate in Administrative Assistant 2016 Wake Tech Community College City State Certificate 2004 Wake Tech Community College City State High School Diploma 2001 Continental Academy High School City State Certifications Nursing Assistant North Carolina Interventions Skills Organizational Skills Written Communications Skills Verbal Communication Skills Cultural Awareness Microsoft Typing Skills Ability to Focus Efficiency Self Motivation Ethical
|
Generate a Resume for a Information Technology Job
| null |
DIRECTOR OF INFORMATION TECHNOLOGY Executive Profile Performance driven and accomplished Director of Information Technology offering a unique combination of operations and management experience Strong leader with demonstrated success in managing and providing leadership in a diverse technological environment Creative dependable and enthusiastic change agent with a proven track record in improving efficiencies and reducing costs Visionary with superior long term planning and project management experience Proven ability to implement standards and procedures that improve business processes and functionality Skilled coalition builder with management practices that motivate and improve staff performance levels while forming a cohesive team Innovative and customer oriented to formulate strategies to address service delivery demands and resource capacity AREAS OF EXPERTISE Executive Leadership Management Information Technology Project Management Networking Relationship Building Operations Administration Skill Highlights Professional Experience Director of Information Technology 05 2000 to 01 2014 Company Name City State Provides leadership in directing planning managing and implementing the information technology needs of the City of Greensboro Provided oversight and direction for the Application Services GIS Network Services and Public Safety IT divisions Establishes guidelines and programs for effective information technology management Facilitates and implements City wide strategic policy for planning development and deployment of information technology Key Achievements Generated a savings of 400K per year with the implementation of VoIP Partnered with NCDOT and GDOT to implement a City wide fiber optic network infrastructure Implemented on line payments for parking tickets and utility bills Received over 1 million in payments to date Over the last five years maintained a 95 customer satisfaction rating with 98 uptime in server and network environment Implemented virtualized server environment and business continuity site with redundant SAN servers and network infrastructure Re established the Technology Advisory Committee Network Services Manager 07 1998 to 05 2000 Company Name City State Managed the Desktop Services Division which included the Help Desk local area network server administration training and leasing of computer technology Maintained and assisted with the support for enterprise wide technology deployment Ensured that the customers technology needs were addressed and resolved in an efficient and effective manner Key Achievements Championed the organizational strategic initiative to implement a client server environment with Microsoft Exchange and leasing of all computer technology Managed and directed the installation of 900 workstations ahead of schedule and under budget Managed and implemented a 2 8 million internal service charge back structure for Help Desk support and leasing of computer technology Implemented a custom Helpdesk Request application which includes a customer satisfaction survey after each closed call Data Communications Analyst 06 1989 to 07 1998 Company Name City State Installed maintained configured and analyzed the data communication needs for the City of Greensboro Installed and configured modems multiplexers routers control units and DEC and IBM terminals Analyzed system needs and configuration requirements to acquire the appropriate equipment Managed maintained and resolved complex system problems with the IBM Mainframe VAX systems and servers Key Achievements Configured 450 users on All In One Project leader on upgrading IBM Mainframe to VSE ESA Developed operations manual for IBM Mainframe Employee of the Year finalist 1996 Electronics Technician 09 1986 to 06 1989 Company Name City State Repaired installed configured and maintained PC s servers modems and other communication equipment Installed and designed network and data communication circuits Managed setup and installed communication equipment which included mid range servers communications equipment VAX systems and PC s Key Achievements Designed and installed the wiring and communications infrastructure for student registration Established redundant communication links to remote sites Developed and planned the communications infrastructure for campus computer labs Education Certified Chief Information Officer CIO November 2005 UNC Chapel Hill City State B S Industrial Technology Electronics 1986 North Carolina A T State University City State Professional Affiliations Member North Carolina Local Government Information Systems Association NCLGISA Member SouthEast Association of Telecommunications Officers and Advisors SEATOA Member Public Technology Inc PTI Previous Board Member Greensboro Municipal Credit Union Chairman Technology Committee Previous Board Member Welfare Reform and Liaison Project WRLP Previous President National Forum for Black Public Administrators NFBPA Triad Chapter Skills budget client server customer satisfaction DEC directing direction GIS Government Help Desk support Help Desk IBM IBM Mainframe information technology local area network leadership managing Microsoft Exchange 98 modems enterprise Network organizational PC s Project leader routers Safety SAN servers strategic upgrading VAX VoIP VSE wiring
|
Generate a Resume for a Information Technology Job
| null |
DATABASE PROGRAMMER ANALYST NET DEVELOPER Summary Software Engineer with 2 years in Web Developer specializing in front end development Proficient in Software Development Life Cycle SDLC and SRUM AGILE methodologies of development process to produce software solutions by team Involved in designing planning developing and implementing Microsoft Net based solutions that meet quality and code standards using C ASP Net ASP Net MVC JavaScript jQuery CSS Bootstrap CSS HTML XML and AJAX Strong experience in data retrieval and manipulation using ADO Net data objects such as Dataset Data Reader Data list Data Adaptor Entity Frame work Good experience in writing Class Library using C LINQ to SQL queries in Database Access layer to interface with SQL Database Worked extensively with Net Server Controls Web User Controls Data Grid Web Control Form Validation Controls and created Custom controls Worked on creating and modifying Table Definitions stored procedures in SQL Database Modified and written web services using C to interact with the other applications so data can be served Used Red Gate SQL Compare to deploy database from one server to another server Dev Test QA Worked on NET security features such as Form Based Authentication and Role Based Authorization Used various ASP Net client side and server validation Controls used JavaScript for client side validations Involved in bug fixes and production support Worked closely with Scrum Master for backlog catalogs feature catalogs and prioritized the tasks Participated in daily scrums and weekly meetings with the project sponsors to meet expectations and deadlines Interact with QA to ensure the defects are properly cleared to attain the quality standards Providing demos to the QA team at the end of the sprint to push for its final stage Worked with cross functional teams to meet project Highlights C Java VB Net C C Net Technologies Net Framework 4 0 4 5 ASP Net ASP NET MVC VB Net ADO Net Entity Framework AJAX Web Service LINQ Entity Framework LINQ queries ASP Net HTML CSS JavaScript JQuery Bootstrap CSS IDE Visual Studio Eclipse NetBeans Dreamweaver Database SQL MySql Operating System Windows Version Controls Tortoise SVN GitHub Others Microsoft Word Excel Access Power point Experience Database Programmer Analyst NET Developer Jun 2014 to Feb 2016 Company Name City State Description Worked as Graduate Research Assistant performing the duties of Database Programmer Analyst at Application Development Network ADN DoIT which supports University of Missouri System faculty and students through agile and rapid creation of new applications Projects Atlas Description This project is all about requesting scheduling the tutoring sessions There are three roles tied to application they are Tutee Tutor and Scheduler A tutee requests for tutoring for the classes that he she enrolled and gives availability apart from the class timing through Availability Grid and Tutor submits availability A scheduler will go through those availabilities and schedule time and location for tutoring Also there are some set of rules for dropping the tutoring sessions which are incorporated in this project The other piece of this project is automated emails through Scheduled task which runs every day Responsibilities Created a Availability Calendar Grid In grid each cell represents time 1 hour span and day of the week Clicking on the cell toggles the availability Automatically populated the course schedule which comes from different database Worked with data warehouse team in order to get that data Developed C Console Application for Scheduled email task Got rid of data tables and table adapters in the main project as they are tightly coupled Created Class libraries out of the main project to access the database which can be used by both Console Application for Schedule task and web application Integrated Open Source HTML text editor CKEditor into the website Used jQuery for filtering sorting and search the listview JavaScript for clientside validations Used role based authorization for various pages Occupational Therapy Description The goal of the project to refractor the old application with new templates and replace the assemblies Adding functionalities to upload pdf files Responsilities Created separate Login page for Administrator and Students Used Active Directory AD Group to restrict other department Students Developed a web interface for Administrators to upload the pdf files into database which can be viewed by students Updated the entire application by using new Visual Studio 2013 template which make use of Bootstrap CSS by changing the master pages Modified the structure of database to login Used Redgate SQL Compare to copy the data from database from dev server to test sever Replaced the old ADN Utilities assemblies with new DoIT Utilities assemblies AppInventory Description The goal of the project to allow the admins managers scrum masters of the organization to keep track various applications which includes their developed ongoing and future projects For every application there are application parameters which includes App Structure Remedy group User Departments etc and each application has different version For each version the parameters are Prod QA test URL DCL Database platforms framework used to develop application UAT dates etc Scrum Masters can estimate the length and cost to build the application Project Estimator based on number of developers Sprint length weeks of UAT etc which they can share with clients After starting the project they can keep track of current progress by budget sprint burndown charts Responsibilities Entity Framework was used using Database first approach LINQ was used in the DAL Data Access Layer to interact with the Database Consumed ADO Net Entity Frame Work for Entity Data Model Entities Relationship Mapping and Querying Data Console Application to import the data from CSV files to populate them into the system Automatic logout when user is idle for a specified time by using session parameters and JavaScript Used client side validations onbeforeunload and onunload events in Javascript Worked on agile environment Participated in daily scrum meetings to discuss the status of development planning and estimating the points and UAT GoAdmin Description GoMizzou is the University of Missouri flagship mobile application designed to provide services to all possible users of the university The goal of this project is to allow GoMizzou Staff to edit the master tables involved with the GoMizzou webservices These master tables are the starting point for all window services which feed the web services Responsibilities Developed Application using AJAX controls like modal popup ASP Net server controls like listview formview worked on Clientside and Server side Validations and created Master Pages Filtering of the data of listview based on the role Used n Tier Architecture Created the Business Logic Layer by using Class Libraries to interact with database Modified the existing webservices and windows services Created ASP Net User Controls to reduce the complexity of user interface design Created dynamic queries stored procedures Views and triggers in SQL server for the database manipulation Mizzou Checkout The goal of the project is to develop a web application for Checkout process similar to shopping cart for various departments who met the certain rules Responsibilities Used Smtp server to send emails with attachment to the email Developed C Class Library to import the data from the CSV file to system Used LIM Service for late fee assessment Access to page based on the role Role based authentication Education Master of Science Computer Engineering Present University of Missouri State GPA GPA 3 7 Computer Engineering GPA 3 7 Bachelor of Technology Electrical and Electronics Engineering May 2013 Jawaharlal Nehru Technological University India GPA GPA 3 65 Electrical and Electronics Engineering GPA 3 65 Skills
|
Generate a Resume for a Information Technology Job
| null |
VICE PRESIDENT INFORMATION TECHNOLOGY Executive Profile Performance driven IT executive experienced in building technology organizations that make IT a strategic partner of the company Creates IT competitive advantages in capability and scale by leveraging best in class infrastructures Highly experienced in building improving and turning around IT organizations Skill Highlights IT Strategy IT Management Project management Business Intelligence Cloud computing SOX HIPAA GLBA Team building Enterprise platforms Business continuity Disaster recovery Budgeting Cost control IT Infrastructure Professional Experience Vice President Information Technology November 2012 to Current Company Name City State Represent Information Technology as a member of the senior leadership team with oversight of all tactical and strategic aspects of corporate IT systems Manage and lead six person team that oversees all IT Infrastructure and Business Intelligence operations at one of the largest United Ways in the nation 38M Revenue Responsible for 1M annual IT budget including staffing operations purchasing and vendor management with an emphasis on cost savings and value based solutions Engineered strategic evolution of Salesforce CRM with the implementation of email marketing event registration credit card purchasing and volunteer management systems Designed and executed IT portion of corporate headquarters move to a new 64 000 sq ft building with zero downtime Oversaw the creation of a dedicated IT business intelligence group and structured development environment in strategic support of CRM data warehouse and financial reporting systems Technology engineering and support of 2 1 1 call center that processes 100 000 to 150 000 calls per year 50 of Colorado s statewide 2 1 1 calls Recovered tens of thousands of dollars per year by consolidating and renegotiating IT contracts implementing infrastructure lifecycle management standardizing PC and server O S images utilizing refurbished equipment and implementing virtualization technologies Implemented company s first comprehensive monitoring and metrics of application network and server availability performance Responsible for mission critical support of all computer network and telecom infrastructure including 175 Windows 7 8 workstations and 35 Windows 2008 2012 servers Team maintains over 99 9 uptime for all mission critical hardware and software platforms Director IT Infrastructure March 2008 to November 2012 Company Name City State Directly responsible for mission critical support of all computer network and telecom infrastructure including 800 Windows XP Windows 7 workstations and 160 Windows 2003 2008 servers at 28 treatment centers five operations offices and two co location facilities As the strategic and technical IT lead built manage and backup eight person team including Network Engineer System Administrator Help Desk Manager and IT Support Specialists Responsible for all new hire and terminate activities staff scheduling mentoring and reviews Consistent record of delivering major IT projects on time and under budget including integrations of newly acquired treatment centers new treatment center builds treatment center moves co location deployment and co location relocation Maintain over 99 9 uptime for network infrastructure using an MPLS WAN with VPN over Internet redundancy Maintain over 99 9 uptime for server infrastructure using high availability software Citrix and Double Take and hardware RAID UPS and hot spares to support company treatment planning systems record and verify systems email and all infrastructure servers Designed deployed and tested company s first Business Continuity Disaster Recovery infrastructure for core billing financial and infrastructure systems Implemented company s first comprehensive IT monitoring of network server power and temperature health using APC HP SolarWinds monitoring tools Responsible for 2M OpEx and 2M CapEx IT budgets including staffing hardware and software purchasing telecom BC DR and travel Responsible for IT compliance with HIPAA and PCI regulations and have designed infrastructure to be complaint with SOX regulations for the future Recovered up to 100 000 yr by consolidating billing and vendors renegotiating IT contracts implementing infrastructure lifecycle management standardizing PC and server O S images and modeling VMWare based virtualization Coordinate and manage all communications between business operations and corporate IT Developed first standardized IT project templates for treatment center integrations and new treatment center builds Team responsible for closing 800 IT support tickets per month Manager IT Operations Windows October 2006 to March 2008 Company Name City State Managed eleven person team of Help Desk Technicians System Administrators System Engineers and System Architects Responsible for all new hire and terminate activities staff scheduling mentoring and reviews Directly responsible for mission critical support of all Windows based computer infrastructure including 625 Windows XP 2000 workstations and 80 Windows 2003 2000 servers Maintained over 99 9 uptime for entire Windows server infrastructure including satellite control systems imagery production systems email and communications servers and all file and document management servers Consistent record of major IT dependent projects delivered on time and under budget including mission critical satellite control systems imagery production systems and office moves Responsible for Windows IT budget planning including staffing hardware and software purchasing infrastructure and travel Ensured a stable environment by standardizing processes and procedures and maintaining detailed documentation for all systems Coordinated all communications between business operations and corporate IT for Windows IT projects Member of IT Management Team responsible for the strategic direction of corporate IT initiatives Team responsible for closing 500 IT support tickets per month IT Manager Networking Systems Support September 1999 to October 2006 Company Name City State Managed eight person team of Help Desk Engineers Network Administrators Network Engineers and Telecommunications Administrators Directly responsible for mission critical support of WAN LAN 300 Windows 2000 XP workstations and 85 Windows 2000 2003 servers Maintained over 99 9 uptime for entire network and communications systems including real time trading systems wire systems and numerous financial systems Responsible for 1 5M annual IT budget including staffing purchasing infrastructure DR BC telecommunications and co location Primary decision maker in all corporate hardware and software standards Direct backup upgrade and maintenance policies procedures Coordinate associated IT vendor management Consistent record of major IT dependent projects delivered on time and under budget including office moves subsidiary acquisition and divestiture network redesign and software deployment Decreased annual IT budget by at least 50K each year from 2003 2006 Versed in IT compliance with Sarbanes Oxley and Gramm Leach Bliley Act Hands on experience in all aspects of Disaster Recovery Business Continuity Planning including design documentation and testing System Administrator March 1996 to September 1999 Company Name City State Solely responsible for mission critical support of 400 Windows 95 98 workstations and 30 Windows NT 4 0 servers for multi million dollar mortgage broker with offices in 3 states Engineer of frame relay based WAN TCP IP based Ethernet LANs Motorola and Adtran CSU DSUs and Xyplex and Ascend routers Experience also included RAS Seagate Backup Exec and disaster recovery Administrator of corporate Internet email server Microsoft Exchange corporate Internet and Intranet sites Microsoft IIS and thin client host server Citrix Taught corporate training classes on Microsoft Office Microsoft Windows and Internet usage to new employees Developed software training manuals and end user support materials Designed from ground up scaleable Windows NT domain corporate websites and Intranet site Developed and implemented turnkey rollout plan for onsite hardware and software installations in new franchise offices Inside Sales Representative June 1994 to March 1996 Company Name City State Education M B A Dec 2007 University of Massachusetts City State B S Real Estate May 1994 Arizona State University City State Certifications and Training Denver Peak Academy Lean Process Improvement Black Belt Harvard ManageMentor Leadership and Management 12 Courses Microsoft Certified Systems Engineer MCSE Microsoft Certified Systems Administrator MCSA Cisco Certified Network Associate CCNA Citrix Certified Administrator CCA Technical Skills Software Active Directory Microsoft Exchange HP Insight Manager EMC Avamar Symantec Ghost LanGuard Network Security Scanner Voltage Email Encryption Websense Quest Archive Manager MS Project Symantec Backup Exec Microsoft IIS SharePoint CA ArcServe Barracuda Spam Firewall Blackberry Enterprise Server Sophos Anti virus Trend Micro Anti Virus Bradford Networks Network Sentry VMWare Hyper V Barracuda Backup Barracuda Web Filter Cisco Call Manager Cisco UCCX Exact Target Cvent Hardware and Networking Cisco firewalls Cisco routers Cisco switches Checkpoint firewalls HP Procurve switches Meraki Wi Fi Cisco Wi Fi HP Proliant Dell PowerEdge
|
Generate a Resume for a Information Technology Job
| null |
DIRECTOR OF INFORMATION TECHNOLOGY Profile SUMMAR Y Applying technology and workflow solutions to business challenges is exciting for me because I love to learn and apply new lessons and approaches to support and enhance the organization to achieve its goals and mission Core Qualifications C Oracle SQL Oracle Information Management SQL Server SQL Plus TFS SharePoint SharePoint Designer Database Design Database Administration Data Management ASP NET Team Leadership IIS PL SQL ADO NET Tactical Planning Application Development Web Applications IT Strategy Microsoft SQL Server Software Development Agile Methodologies Requirements Analysis SDLC XML Information Technology SQL Software Project Management Project Management Analysis Business Intelligence Leadership Professional Experience Director of Information Technology 11 2012 to 08 2015 Company Name Provided application and network support services for the MSBA The MSBA is a small quasi public state authority who financially assists school districts in their school building projects My group maintains a rackspace hosted asp net solution tied to SQL Server I had all the hardware and software refreshed as well as bringing the development group up to sql server tfs and VS 2012 I personally rewrote their utility and security library from VB NET to C and added many more classes to support more static helper functions I also developed an architecture based on object modeling for a middle tier I was the the login account administrator for the authority which utilized Santander Banking Services I wore many hats with my team developer manager network administration and help desk I served as the project manager for all current projects and provided business analysis to work out business workflows for my team I recommended Tableau as the authority s visualization business intelligence tool We just started developing the infrastructure around the new business intelligence tool We finished bringing in DSCI for data and phone lines and we are ready to have our phone system hosted in their data center Team Leader 05 2005 to 11 2012 Company Name Lead clinical and research programming development and application support for applications developed by my group for the Cardiovascular Program I had three teams under my leadership I had the CAS and later the EMERIS group and I project managed the effort to replace a number of legacy systems with modern C applications The second group maintained professional and clinical billing for the cardiology department The third group developed and maintained research applications for the cardiology s research department I was the logical Oracle DBA who puts objects into production and I maintained our central job scheduler and placed those jobs into production as well Chief Information Officer 07 2000 to 02 2005 Company Name Provide network application and help desk support for the largest agency in the Commonwealth of Massachusetts The Department of Mental Retardation The agency is now called the Department of Developmental Services and at that time my network team of 5 managed the the entire state of Massachusetts office 30 field office and 5 state school facilities We upgraded to Zen 5 0 of Novell and remotely managed our desktops We also developed client server model applications and the electronic service delivery model which was hosted in our facility with ITD s assistance Our development platform was classic asp with vb net and the back end was sql server Director of Applications Development 02 1996 to 06 2000 Company Name Provided application development and support services to the Department of Youth Services I lead the Year 2000 project to convert our Natural Adabas mainframe system to a ASP web based application YSIS I also helped out as a banyan administrator to our Network Administrator Education Master of Business Administration MBA Management Information Systems General Delta Mu Delta Suffolk University Sawyer School of Management City Management Information Systems General Delta Mu Delta Bachelor of Arts BA Economics GPA Omicron Delta Epsilon Economics Omicron Delta Epsilon Skills NET asp net VB NET Adabas ADO Agile Application Development ASP agency Banking banyan billing business analysis Business Intelligence cardiology client server hardware Data Management Database Administration Database Design delivery desktops XML help desk support help desk IIS Information Technology IT Strategy Leadership Team Leadership mainframe C office SharePoint Natural Network Administrator network administration network support network Novell object modeling Oracle Oracle DBA developer PL SQL Oracle SQL phone system programming Project Management Requirements Analysis research SDLC Software Development Microsoft SQL Server SQL sql server Tableau phone Web Applications Year 2000
|
Generate a Resume for a Information Technology Job
| null |
ADMINISTRATOR OF INFORMATION TECHNOLOGY Summary Advanced Desktop Support Lead Manager with 14 plus years of experience in the Information Technology field providing Tier II III technical support I have demonstrated highly advanced troubleshooting techniques in resolving end user issues with swift efficiency and going above and beyond SLA 15 plus years of experience working with United Senate end users across multiple technological platforms Experience Company Name Administrator of Information Technology City January 17th 2007 Present Research implement and support new technologies in support of developing public policy implement and support of 175 person infrastructure upgrades Train technical and general staff in support processes and troubleshooting techniques Establishes system specifications by conferring with users analyzing workflow access information and security requirements designing system infrastructure Establishes system by planning and executing the selection installation configuration and testing of PC and server hardware software LAN and WAN networks and operating and system management systems defining system and operational policies and procedures Maintains system performance by performing system monitoring and analysis and performance tuning troubleshooting system hardware software networks and operating and system management systems designing and running system load stress testing escalating application problems to vendor Secures system by developing system access monitoring control and evaluation establishing and testing disaster recovery policies and procedures completing back ups maintaining documentation Prepares users by designing and conducting training programs providing references and support Upgrades system by conferring with vendors and services developing testing evaluating and installing enhancements and new software Meets financial requirements by submitting information for budgets monitoring expenses for the entire Leadership conference Protects organization s value by keeping information confidential Company Name United States Senate Network Support Engineer City August 17th 20004 2006 Integrated selected and developed procedures to support 3rd party Provided support for software printing and network access issues to entire Senate community Provided senior level support to internal Help Desk operations Worked on integrating with 3rd party software Responsible for installation configuration and support of Capitol Correspond sql database Trouble shooting with HP printer issues Worked on connecting and configuring PC s and NT servers to the network Assure that H W and software are working smoothly within the environment Provide desktop support in a cross platform environment Support the ongoing development and maintenance of local area network Support effective security systems Back up systems and updates Perform special projects as needed Identify research and recommend solutions on technical issues as needed Company Name United States Senate Software Specialist City August 15th 2000 2004 Provides client site level 2 support of capitol Correspond database management software running on MS SQL database Responsible for installation configuration and support of Capitol Correspond SQL database Provided client training for the use of Capitol Correspond Database Trouble shooting with MS SQL and troubleshooting printer issues Provided client training for the use of Capitol Correspond Database Worked on connecting and configuring PCs and NT servers to the network Provide desktop support in a cross platform environment Support the ongoing development and maintenance of local area network Support effective security systems Back up systems and updates Perform special projects as needed Identify research and recommend solutions on technical issues as needed Education AMERICAN MILITARY UNIVERSITY 2014 Master of Arts National Security Studies Cyber Security National Security Studies Cyber Security AIR FORCE AIR COMMAND AND STAFF COLLEGE 2013 State Graduate Certificate Aerospace Cyberspace and Joint Professional Education MARYMOUNT UNIVERSITY 2007 Master Science Computer Information Systems Management City State Science Computer Information Systems Management MARYMOUNT UNIVERSITY 1999 Bachelor of Science Computer Information Systems City State Computer Information Systems MCAFEE CYBER INSTITUTE Certified Cyber Intelligence Professional CCIP 2016 Professional Affiliations Member of the Delta Epsilon Sigma Honor Society Member of Intelligence and National Security Alliance Member of the Senate Information Security IT group Member of Council for Emerging National Security Affairs Member of Partnership for Secure America Publications Congressional Scholar Certificate Security Policy CompTIA A Network Security 2016 Languages Arabic fluent Skills Arabic Back up budgets hardware client Database database management designing disaster recovery documentation financial Help Desk HP local area network LAN Leadership access 2000 network networks NT servers PC s policies printer processes Research sql MS SQL desktop support training programs Trouble shooting troubleshooting Upgrades WAN workflow
|
Generate a Resume for a Information Technology Job
| null |
HEAD INFORMATION TECHNOLOGY AND INFORMATION CENTER Executive Profile Visionary leader of IT organizations during a 20 year career at Fortune 500 companies As Schering Plough s first SAP Center of Excellence leader led business process and technology re engineering efforts and developed a global SAP strategy for the organization Noted for business technology acumen collaborative style and communication skills Experienced in RFP development and vendor selection Track record of execution and delivering investment returns Well versed in intercultural business communication and practices including remote management of globally dispersed organizations Professional Experience Head Information Technology and Information Center March 2015 Company Name City State Provide leadership and direction to the GMS Information Center a collection of data scientists and analysts dedicated to the production of high value analytics to support manufacturing Director Supply Chain and Logistics Information Technology October 2010 to March 2015 Company Name City State Established supply chain technology direction for global manufacturing organization Established the GMS Information Center an organization dedicated to providing advanced analytical capabilities to support the manufacturing organization Delivered key transformational projects including Demand Planning Solution SAP APO Supply Planning and Sales and Operations Planning Kinaxis RapidResponse Inventory Optimization Kinaxis RapidResponse Provide leadership and direction to delivery and business analysis teams executing projects Lead business process re engineering efforts and provide guidance and support to business subject matter experts Supported development and execution of Global Sales and Operations process Senior Director COMET Program November 2009 to October 2010 Company Name City State Responsible for managing the delivery efforts for the global COMET program focusing on the procurement employee expense management and eSourcing areas Directed ongoing rollouts in North America Europe and Asia Pacific regions Director SAP Center of Excellence May 2005 to November 2009 Company Name City State Responsible for a 15MM annual budget 75 FTEs and 30 offshore mix of consultants and employees adept at remote management with domestic staff in New Jersey Tennessee Delaware and international staff in Europe and Singapore Reduced compensation costs by nearly 1MM through offshore utilization Retooled legacy JDE personnel for inclusion on the SAP ERP team Led deployment of centerpiece SAP solution for the US Pharmaceutical Business and key solutions for Asia Pacific Europe and South America Led upgrade effort for APO solution for healthcare products segment of business Led the effort to design solution and deploy a global SAP template for Schering Plough Solution will reduce current footprint down to a single instance of SAP Acquisition team member and leader of integration efforts for US and APAC commercial operations Overall responsibility for leadership development through the Management Readiness Program Managed the Project Manager Capability Review Program Director Supply Chain Systems January 2002 to May 2005 Company Name City State Led the effort to implement SAP for the US Commercial operations of Schering Plough Solution included key Order to Cash functionality and Warehouse Management for US Pharmaceutical distribution channels Provided consultative support to projects being executed in Belgium APO and Singapore R 3 Manager Commercial and Field Force Systems April 1998 to January 2002 Company Name City State Led a team of developers implementing web based solutions for support of Schering Plough s field forces in the United States Key projects included Formulary Management Account Management Customer Relationship Management Field Force Expense Management and Managed Care Account Planning Designed developed and delivered training programs for field force personnel to prepare them to properly utilize deployed technology Manager Service Delivery Systems April 1997 to May 1998 Company Name City State Led the implementation of outbound call center solutions for key operations in the Ohio call center Led the implementation of script systems for pharmacists to make and accept patient calls regarding treatment in support of the Disease Management Programs for Smoking Cessation Hypertension High Cholesterol Multiple Sclerosis and Congestive Heart Failure Manager Client Services Systems February 1994 to April 1997 Company Name City State Led the implementation of the Marketing and Client Services application for the front office organization of the global bond operations Led the implementation of a Portfolio Accounting System for the Global Advisors subsidiary of the Prudential Oversaw the implementation and support of the LAN and PC technology teams for the Global Advisors subsidiary Project Manager January 1992 to February 1994 Company Name City State Led the implementation of a new cash management system to support the treasury operations of Prudential PC Coordinator January 1990 to January 1992 Company Name City State Responsible for day to day support of PC hardware and software for the Prudential Help Desk Education Master of Business Administration 2003 University of Maryland Master of Science Computer Science 1994 New Jersey Institute of Technology Bachelor of Science Computer Science 1990 New Jersey Institute of Technology Skills SAP Business Process Design Dispersed Team Management
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY MANAGER Professional Summary Possesses an extensive background in Information Technology Management along with a Masters of Science degree and multiple certifications Excels in planning implementing and evaluating the systems infrastructure and staffing necessary to execute complex initiatives and meet deadlines in dynamic fast paced environments adept at overseeing and participating in the installation configuration maintenance and upgrade of networks hardware servers and peripherals Detail oriented and decisive applies communication and leadership skills to interface effectively with all levels of an organization Expertise spans Network Engineering Helpdesk Administration Software Licensing Disaster Recovery Backup Restore Operations Project Management Strategic Planning Analysis Budgeting TeamBuilding Training Vendor Relations Policy Procedure Development Quality Assurance Troubleshooting Problem Solving Process Improvement Experience 04 2013 to Current Information Technology Manager Company Name City State A bankruptcy Trustee office handling Chapter 13 and Chapter 12 cases for the Northern District of Georgia Manages application database hardware systems used to track Chapter 13 bankruptcy cases all office technologies information systems and anti spam anti virus servers Evaluates recommends implements supports and troubleshoots hardware and software Maintains LAN WAN infrastructure connectivity and security as well as LAN user documentation Performs disaster recovery planning Administers licenses and service contracts schedules service visits from vendors and suppliers Defines documents assesses and updates IT related procedures as needed Creates and maintains user accounts including email Inspects all employees computers quarterly to ensure compliance of configuration and settings with office policies Coordinates special projects Designed and implemented network infrastructure enhancements to improve performance security remote access and connectivity Standardized hardware peripherals and software Established a helpdesk support system for monitoring prioritizing and scheduling requests Spearheaded the deployment of a new tracking system that provided performance metrics used to identify where additional training and resources were required Researched installed and configured an enterprise backup solution for disaster recovery that included features to allow users to recover deleted items without the need to recover from DR backups Doubled WAN bandwidth and propelled LAN and WLAN performance to 100 or higher through WAN LAN and WLAN reconfiguration Improved accuracy more than doubled efficiency from 35 to 87 and increased cost savings from 250 quarter to 2 500 quarter by developing an automated script for retrieving data from an outside server Automated asset tracking by employing a hand scanner and database system to improve efficiency and accuracy 08 1987 to 06 2012 Network Analyst Company Name City State A 1B global manufacturer of equipment for precision material dispensing testing inspection surface preparation and curing Fueled a 1 000 improvement in LAN performance by replacing the existing network which entailed changing software and LAN cabling for 20 existing switches including reconfiguring the core switch with remote wiring closets with multiple stack units Led a team of five network and equipment support specialists Configured maintained analyzed and troubleshot Nortel and Juniper networks systems and equipment WAN LAN WLAN infrastructure servers PCs notebooks thin clients printers and other peripherals used by 600 workers in Georgia Supported 200 units configured for operation through client servers Advanced global company objectives through participation in IT and telecom design and implementation Advanced to this role through promotions from Mechanical Drafter Engineering Checker Mechanical Designer and Network Administrator Slashed support requests 75 cut equipment costs 50 and boosted work productivity 30 by applying near zero configuration to develop install and implement a thin client solution for 90 plant manufacturing cells Reduced standard company imaging and system deployment time 60 before station specific customization by replacing and or refreshing 40 PCs each quarter 100 on schedule Planned designed installed configured and tested wireless networks WLAN from Cisco Nortel and Meraki in multiple facilities documented standards for US operations trained users and monitored performance Replaced 125 field and service laptops by programming standard images and custom configurations on each machine completing the six week project on schedule despite disruption of parts availability due to a tsunami Championed the use of computers in manufacturing cells to provide drawings and also facilitate order tracking in conjunction with the ERP system designed and implemented automated pick list and shipping documents as well as real time tracking for distribution Trained and mentored 15 new department staff members and contractors 02 1753 Designer Drafter Company Name City State Plant Manager Quality Control Manager Company Name City State Drafter Company Name City State Accomplishments Microsoft Word Excel Access Outlook PowerPoint Visio Publisher Project Apple Pages Numbers Keynote Autodesk AutoCAD SolidWorks SAP r3 Operating Systems Microsoft SQL Microsoft Exchange SCCM DOS 6 22 Windows 3 1 Windows 10 Windows NT 3 5 Server Windows Server 2012 OSX 10 2 10 11 IOS Hardware and WLAN Nortel Mitel Shortel Cisco Meraki Apple AirPort Palo Alto Firewall Sonicwall Firewall Peripherals Barracuda Web Filter Barracuda Message Archiver Riverbed WAN Accelerator Dell ISCSI SAN Installation and Configuration Dell PowerVault Adtran Routers Cisco Routers Catalyst Switches HP Procurve Switches ICC Patch Panels Cross Connects Cat3 6A Phone and Data Education Master of Science Leadership Walden University City State 2015 Master of Science Information Systems Management Project Management Walden University City State 2013 Bachelor of Science Information Systems Management Mechanical Engineering Walden University City State Certifications MCP CompTIA Network CompTIA A Skills anti virus backup cabling Cisco hardware contracts client clients database disaster recovery planning disaster recovery email ERP features imaging information systems inspection Inspects LAN notebooks laptops Mechanical access office enterprise Network Administrator network networks Nortel peripherals pick policies printers programming real time scanner scheduling servers script shipping switches switch user documentation telecom WAN wiring
|
Generate a Resume for a Information Technology Job
| null |
SUBJECT MATTER EXPERT INFORMATION TECHNOLOGY ASSISTANT Qualifications SAP HP ALM Network Configuration Database Management Document Management Troubleshooting Resolution System Development Execution End user Training End user Training Customer Service Website Maintenance Mac AUTOCAD Relevant Experience Recognized as 1 of top 4 agents promoted twice for excellent customer service Experience Subject Matter Expert Information Technology Assistant September 2013 to Current Company Name City State Responsibilities SAP Data Validation and Population for Real Estate Fixed Asset and Plant Maintenance Modules Assist Support and coordinate with Missions to create Database SAP IDs for testing enrichment of loaded data Validate data extracted from legacy databases Communicate with missions to confirm clarify submitted data Assist in extraction and validation of mission data Create automated data validation spreadsheets templates Prepare data for upload into Umoja performing required calculations and adjustments Run LSMW s in order to upload Entities data into SAP during Conversion process Validate data loaded into Umoja Run Reports and Edit Mission Data in SAP Create manuals guidlines instructions and cheat sheets for data conversion and testing processes Develop Excel spreadsheets to calculate and show the statistics of reoccurring problems Prepare test scenarios in HP ALM and populate the input data accordingly Coordinate with other functional teams for the preparation of scenarios input data and execution of test scripts Organise testing sessions with extended team testers Execute test scenarios as part of the Umoja team and guide the extended team testers in the execution Identify and raise defects and coordinate with responsible teams Re test failed scripts after defect resolution Creation of Training Materials for Data Validation and Testing in SAP SAP Test script authoring execution and defect resolution for Product Integration Testing and User Verification Testing Supported Tier 3 Production Support Activities Accomplishments Created template and assisted in creation of reports to help automate formatting of data for easier LSMW uploads which reduced the time needed for preparation of data to 1 hour and eliminated transfer errors Created automated Data Validation Spreadsheet to decrease validation time by 40 and improve quality of the validation by enabling focus on substantive rather than mechanical errors Successfully Completed data conversion and load activities for all Peacekeeping Missions in Umoja Foundation Cluster 1 and Cluster 2 deployment approximately 30 entities Each cycle consisted of 3 Mock Data Conversion Loads Dress Rehearsal and Production Load Successfully accomplished until now Umoja Cluster 3 Data Conversion Load Cycles Mocks 1 3 and Dress Rehearsal for UNON UNEP ESCAP UN Habitat OCHA Geneva for Fixed Assets Equipment and Real Estate Items Continuing involvement in Cluster 3 data conversion for production Successfully supported or completed Product Integration Testing PIT and User Verification Testing UVT cycles for Umoja Cluster 3 Information Technology Assistant OSAU October 2010 to August 2013 Company Name City State Responsibilities Conduct walk throughs on UN floors to verify Locations Staff and Space configurations Assist Project Managers evaluate Vacancies Overcapacities and Room Type changes Interact with Staff in the environment to inquire about any changes on the floor and to answer any questions Contact Staff and Department Focal Points to confirm any discrepancies Record and report any discrepancies in Staff Information and make any necessary changes in UN Staff Telephone Directory Untel and Voice Data Messaging Service VMS Databases Record and report any discrepancies in Floor plans and make any necessary changes in Aperture Clean monitor and maintain Aperture data to assure accurate Floor plans Assist Property Management Inventory Control Unit with Occasional Inventories and Property Verifications Create reports in SQL and Microsoft Access for Project Managers to aide in space planning Assist AFPS in the cleaning and restructuring of UN Staff Telephone Directory Database Untel and processes Clean monitor and maintain UN Staff Telephone Directory Database Untel and Voice Data Messaging Service VMS Database to assure accurate Staff location and information Create new staff entries in UN Staff Telephone Directory Database Untel and Voice Data Messaging Service VMS Create and run queries in SQL and Microsoft Access to edit databases Upload and update Untel and Aperture databases Develop Excel spreadsheets to calculate and show the statistics of reoccurring problems Develop SOP s for my position to help in training efforts Develop Create and Maintain Document Management database and online library using visual studios for department website vb script ASP net Beta Tester for CAFM Assist contractor in the development of CAFM space and asset management system Occasionally assist in computer hardware and software installation and troubleshooting Beta Tester for Umoja Pilot project PIT Tester for Umoja using HP ALM and SAP Data collector for Umoja Pilot Project using templates Accomplishments Granted Administrative rights to Untel and VMS SQL Databases and Aperture Floor plans due to my expertise and responsibilities Improved efficiency of Inventory process by creating accurate location nomenclature in Untel VMS and Aperture databases Increased the accuracy level of Staff Information and Floor plans improving space planning occupancy reports Performed Database Website management tasks for a month until the vacant Supervisor post on P3 level was filled Managed corrected and improved data queries and processes resulting in reducing SQL Database issues errors by more that 50 Worked and liaised with software company contractors to assist colleages in fixing errors and improve fuctionality of CAFM system Information Technology Assistant PMICU January 2008 to October 2011 Company Name City State Responsibilities Organize all PMICU Stockrooms Perform physical inventory counts of all PMICU Stockrooms Process Work Orders using MP 2 iNeed Work order software Print Barcodes for all Departments Offices of UNHQ Issue andReceive Furniture from PMICU Stockrooms Help Staff members find the Furniture that better suites there needs Coordinate Arrange furniture relocation to offsite locations Supervise 1 to 10 movers during the liquidation of assets for Secretariat and Conference building vacate exercise Assist with Furniture Disposals and update Procure Plus records accordingly Coordinate all IT Disposals with OICT and movers and update Procure Plus records accordingly Administer IT disposal service contract Property Records Custodian for FMS Manage Furniture using Procure Plus to Build Relocate Transfer and Remove records Upload Movers scanners to Procure Plus database Develop SOPs for each position in PMICU Obtain quotes and submit for requisitions Enter delivered furniture into Procure Plus Recommend purchases to maintain stockroom counts Accomplishments Granted Administrative rights to Procure Plus SQL Database due to my expertise and responsibilities Assigned to be Property Records Custodian for FMS Developed Standard Operating Procedures for unit including Furniture Disposal Process Furniture Issuance Procedure Processing PO Orders Procedure etc Developed classification system for furniture used in Unit Operations warehouse and physical inventories based on UNCCS item codes Organized multiple new offsite stockrooms 45 000 sq ft Performed periodic stockroom counts for over 5 000 assets Organized relocation of approximately 10 000 assets between various stockrooms during vacate excercise of Secretariat building Handle deliveries of furniture averaging 200 000 Performed Location Verification exercise for entire UNHQ Campus during the 2008 Physical Inventory Over 10 000 items identified scanned and updated into Procure Plus thereby affecting 2 4M in official UNHQ inventory Assisted in the removal of all the furniture and all abandoned property during the liquidation of the Secretariat and Conference buildings apprx 630 000sqft Relocated Consolidated and Organized Wood furniture into appropriated stockrooms to cut down physical inventory count by more than 50 Information Technology Assistant BCSS September 2007 to December 2007 Company Name City State Responsibilities Managed a variety of expendable and non expendable audio visual supplies Arranged the contents of the stockroom and receiving areas in a manner that maintains a safe and efficient working environment Participated in periodic physical inventories of UN equipment to ensure accuracy of serial and barcode numbers Surveyed broken audio visual equipment for disposal Performed asset management through Procure Plus Cleaned up data fields in Procure Plus Enter data on all incoming and outgoing expendable and non expendable stock items Accomplishments Granted Administrative rights to Procure Plus due to my expertise and responsibilities Surveyed and Assessed all broken audio visual equipment for disposal Reduced disposal survey times by 30 by simplifying or streamlining process procedures Assisted in editing IT equipment information in Procure Plus Technical Support Representative July 2005 to September 2007 Company Name City State Responsibilities Managed Inventory of assigned IT products in assigned work car Assisted in yearly storewide physical inventory Performed Customer Service Performed Client Technician Phone Support Configured and Secured Wireless Networks Diagnosed computer Hardware and Software issues Troubleshoooting and Resolving computer problems including Hardware Software virus network video etc Evaluated needs of clients and sold them necessary computer software solutions Accomplishments Recognized as 1 of top 4 agents promoted twice for excellent customer service Increased customer loyalty by 25 Assisted in customer conflict resolution to help reduce customer product service returns Worked efficiently and effectively to cut appointment wait time from weeks to 3 5 days QA compliance September 2002 to July 2005 Company Name City State Responsibilities Tracked and managed resources using Great Plains and MS Excel Assisted in yearly warehouse inventory Organized warehouse stockroom Ordered supplies from vendors Processed outgoing order shipments Processed Customer Credit Card Payments Processed orders over the phone Performed Quality Control Ensured orders went out correctly and on time Facilitated employee training Accomplishments Promoted within 3 months of starting Put in charge of 3 persons Improved work order processing system Improved speed and efficiency of work order processing by 40 by simplifying the process and by more efficient work coordination Created shipping supplies order sheet ensuring more accurate and faster tracking of supplies Increased profits by increasing productivity through above improvements and by own commitment and motivation Education Certification Network Security 2005 The Chubb Institute City State US Certification in Network Security The Chubb Institute Westbury NY 2003 to 2005 Bachelor of Science Computer Science Business Oneonta State University City State US Bachelor of Science in Computer Science Business Oneonta State University Oneonta NY Affiliations Foundation Cluster 1 and Cluster 2 deployment approximately 30 entities Each cycle consisted of 3 Mock Certifications Certification in Network Security Skills Inventory Database Excel Training Stockroom Sql Databases Sap Statistics Operations Sops Asset Management Access Asp Asp net Cafm Document Management Inventory Control Microsoft Access Ms Access Ms Asp P3 Property Management Restructuring Space Planning Telephone Vms Voice Credit Credit Card Great Plains Ms Excel Order Processing Packing Payments Qa Quality Control Shipping Warehouse Inventory Clients Customer Service Receptionist Retail Sales Solutions Technical Support Wireless Wireless Networks Network Security Security Adjustments Clarify Data Conversion Data Validation Deployment Fixed Asset Fixed Assets Ids Integration Integration Testing Integrator Maintenance Plant Maintenance Real Estate Subject Matter Expert Testing Autocad Database Management Mac System Development
|
Generate a Resume for a Information Technology Job
| null |
CUSTOMER SERVICE REPRESENTATIVE Summary Recognized for being able to promote exceptional results and productivity from a team of individuals Six years experience within Contact Center Operations supervised teams of 20 up to 100 employees Extensive experience within the Contact Center Operations environment including daily communications with all levels of leadership supervisor management Recognized for ability to multitask and excel at any task assigned analytical and organizational skills Skills Microsoft Office Verint Siebel RTA Avaya Operating Systems Vista Windows 7 Windows 8 Windows 10 Experience 08 2015 to Current Customer Service Representative Company Name City State Handled large call volume while being able to multi task and provide accurate information to the consumers while maintaining a high level of quality of service Keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken Confer with customers by telephone or in person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints Refer unresolved customer grievances to designated departments for further investigation Complete contract forms prepare change of address records or issue service discontinuance orders using computers 09 2014 to 07 2015 Customer Service Supervisor Company Name City State Provides supervision and leadership to a team of 20 to 60 customer service representatives and through the various communication channels within operations telephone e mail written correspondence and web chat Met contract specific goals objectives as required Extensive experience with the Healthcare Marketplace Supervise develop and coach CSRs to assure productivity quality attendance and timeliness of work in the completion of assigned projects and departmental goals Maintain daily reports regarding adherence service level and staffed hours to assure CSR s and team are meeting contract and department goals Assume leadership responsibility for floor management including agent placement department tasks and contact center incentives Work closely as a team with CSR s other supervisors customer service managers and senior site managers within operational areas of the contact center Complete and deliver employee performance appraisals on a monthly and yearly basis and corrective actions as needed Interviewed and hired qualified candidates for CCO customer service representative as well as performed substantial portion of recruitment for new hire employees including advertising and job fairs General Dynamics Information Technology 10 2013 to 09 2014 Customer Service Representative Company Name City State Handled large call volume while being able to multi task and provide accurate information to the consumers while maintaining a high level of quality of service Keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken Confer with customers by telephone or in person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints Refer unresolved customer grievances to designated departments for further investigation Complete contract forms prepare change of address records or issue service discontinuance orders using computers 06 2011 to 10 2013 Customer Service Representative Company Name Handled 100 calls a day while being able to multi task and provide accurate information to the consumers while maintaining a high level of quality of service Keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken Confer with customers by telephone or in person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints Practiced Conflict Resolution refer unresolved customer grievances to designated departments for further investigation Complete contract forms prepare change of address records or issue service discontinuance orders using computers Education and Training 2013 Associate of Science Psychology Eastern Kentucky University City State Skills administrative advertising Avaya budget coach Conflict Resolution Prepare contracts clients customer service dispatching e mail forms Information Technology Inspect ISO 9001 leadership materials Microsoft Office Operating Systems developer performance appraisals personnel progress quality quality control recording recruitment safety codes Siebel supervisory supervision telephone Time Management Vista written
|
Generate a Resume for a Information Technology Job
| null |
PRODUCTION ASSOCIATE Summary Conclude your application letter by thanking the employer for considering you for the position Include information on how you will follow up Complimentary Close Sincerely Signature The following application letter template lists the information you need to include in the letter you submit with your resume when applying for a job Use the application template as a guideline to create customized letters to send to employers with your resume Then review letter samples to get ideas on writing your own application letters The first paragraph of your job application letter should include information on why you are writing Mention the job you are applying for and where you found the position If you have a contact at the company include it Middle Paragraphs The next section of your cover letter should describe what you have to offer the company Make strong connections between your abilities and the requirements listed in the job posting Mention specifically how your skills and experience match the job Expand on the information in your resume don t just repeat it Try to support each statement you make with a piece of evidence Use several shorter paragraphs or bullets rather than one large block of text Conclude your application letter by thanking the employer for considering you for the position Include information on how you will follow up State that you will do so and indicate when one week s time is typical You may want to reduce the time between sending out your resume and follow up if you fax or email it View More Free Email Newsletter Top of Form Let About com send you the latest from our Job Searching Expert You can opt out at any time Please refer to our privacy policy for contact information Bottom of Form Copyright Alison Doyle This cover letter takes the position requirements and matches the applicant s skills to those requirements This way the resume reviewer can see the candidate s relevant qualifications at a glance Sample Targeted Cover Letter Your Name Your Address Your City State Zip Code Your Phone Number Your Email Date Name Title Organization Address City State Zip Code Dear Mr Ms Last Name I am interested in the Coordinator position advertised on XYZ My resume is enclosed for your review Given my related experience and excellent capabilities I would appreciate your consideration for this job opening My skills are an ideal match for this position Your Requirements Responsible for evening operations in Student Center and other facilities including managing registration solving customer problems dealing with risk management and emergencies enforcement of department policies Assists with hiring training and management of staff Coordinate statistics and inventory Experience in the supervision of student staff and strong interpersonal skills are also preferred Valid Minnesota driver s license with good driving record Ability to travel to different sites required Experience in collegiate programming and management My Qualifications Register students for courses design and manage program software solve customer problems enforce department policies and serve as a contact for students faculty and staff Hiring training scheduling and management of staff managing supply inventory and ordering Minnesota driver s license with NTSA defensive driving certification Extensive experience in collegiate programming and management Excellent interpersonal and communication skills I appreciate your taking the time to review my credentials and experience Again thank you for your consideration Sincerely Your Signature for hard copy letter Your Typed Name INFORMATION TECHNOLOGY TECHNICIAN TIER ONE TECHNICAL SUPPORT HELP DESK TECHNICIAN Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Tier One Technical Support and or Help Desk role Work well independently or in a group setting providing all facets of computer support such as troubleshooting installations and maintenance In depth knowledge and understanding of numerous software packages and operating systems Skilled in providing Customer and End User Help Desk Support Easily identify and resolve technical issues and concerns Excellent communication and presentation capabilities Accomplishments Begin your letter greeting with Dr Mr Ms Last Name If you do not know the employer s last name simply write Dear Hiring Manager or leave the greeting off the letter and start with the first paragraph Body of Letter First Paragraph Why you are writing mention the job you are applying for and where you found the listing Middle Paragraph s What you have to offer the employer mention why your skills and experience are a good fit for the job Last Paragraph Say thank you to the hiring manager for considering you and note how you will follow up Signature End your cover letter with your signature handwritten followed by your typed name If this is an email simply include your typed name followed by your contact information When you are writing letters it s important to select a font that is clear and easy to read Here s how to choose a letter font that is professional and readable as well as how to choose the appropriate font size for your letter It is important to select a font that is large enough so that the reader doesn t have to squint to read your letter but not so big that your letter doesn t fit well on a page Use a Basic Font Using a simple font will ensure that your letter is easy to read Basic fonts like Arial Verdana and Times New Roman work well Depending on how much content you have in your letter select a 10 or 12 point font size It s best if you can format your letter so it fits on one page Regardless of the font size you select there needs to be space at the top of the letter and between each paragraph and each section of your cover letter Here s how to space your cover letter When you are using Microsoft Word here is how to select a font for your letter and how to select the font size If you re using a different word processing program the process is similar Select the content of your cover letter then choose a font and a font size You may need to try a couple of different sizes to make sure that your cover letter fits on a single page How to Select a Cover Letter Font Select a font from the list at the top of your document before you start writing your letter or Type your cover letter Highlight the content of your letter Either select the font from the pop up window or select the font from the list at the top of the document Experience Production Associate 03 2006 to Current Company Name City State cover letter typically accompanies each resume you send out Your cover letter may make the difference between obtaining a job interview or having your resume ignored so it makes good sense to devote the necessary time and effort to writing effective cover letters A cover letter should complement not duplicate your resume Its purpose is to interpret the data oriented factual resume and add a personal touch A cover letter is often your earliest written contact with a potential employer creating a critical first impression Find out more of the differences between a resume and a cover letter There are three general types of cover letters The application letter which responds to a known job opening review samples The prospecting letter which inquires about possible positions review samples The networking letter which requests information and assistance in your job search review samples Your cover letter should be designed specifically for each purpose outlined above as well as for each position you seek Do not design a form letter and send it to every potential employer you know what you do with junk mail Effective cover letters explain the reasons for your interest in the specific organization and identify your most relevant skills or experiences remember relevance is determined by the employer s self interest The letter should express a high level of interest and knowledge about the position Keep in mind that your cover letter doesn t need to be long a page is plenty Here s information on how long a cover letter should be Bottom of Form The following application letter format lists the information you need to include in the job application letter you send with your resume Use this as a guideline to create customized application letters to send to employers Information Technology Technician 01 2000 to 10 2002 Company Name City State Provided computer help desk support via telephone communications with end users Performed diagnostics and troubleshooting of system issues documented help desk tickets resolutions and maintained equipment inventory lists Information Technology Technician 02 1996 to 01 2000 Company Name City State Provided computer help desk support and technical training on hardware software to end users Documented help desk tickets resolutions and provided overall assistance in daily administration of a Novell Netware 4 11 Network Performed set up break down and transport of agency equipment on an as needed basis Personal Information Select the font size you want to use the same way Proofread your cover letter Print your cover letter even if you are going to upload it online to make sure that it is formatted properly spaced and looks the way you want Writing a cover letter can seem like a difficult task After all cover letters makes some sort of a request whether for an interview or more information and are generally addressed to someone you haven t met before If you take it one step at a time however you ll soon be an expert at writing cover letters to send with Skills Accounting administrative agency Basic Programming Bookkeeping Business Communication hardware Finance fundraising help desk support help desk IBM IBM Software inventory letters Lotus 2 1 Macros Marketing mail Office MS DOS Network networking Novell Netware Novell Netware 4 11 page Programming express Shorthand technical training telephone troubleshooting Typing Word Processing WordPerfect 5 1 written Additional Information Select the font size you want to use the same way Proofread your cover letter Print your cover letter even if you are going to upload it online to make sure that it is formatted properly spaced and looks the way you want Writing a cover letter can seem like a difficult task After all cover letters makes some sort of a request whether for an interview or more information and are generally addressed to someone you haven t met before If you take it one step at a time however you ll soon be an expert at writing cover letters to send with Job Application Letter Format Contact Information Name Address City State Zip Code Phone Number Email Address Date Employer Contact Information if you have it Name Title Company Address City State Zip Code Salutation Dear Mr Ms Last Name leave out if you don t have a contact Body of Application Letter The body of your application letter lets the employer know what position you are applying for why the employer should select you for an interview and how you will follow up First Paragraph The first paragraph of your letter should include information on why you are writing Mention the job you are applying for and where you found the job listing Include the name of a mutual contact if you have one Middle Paragraph s The next section of your application letter should describe what you have to offer the employer Application Letter Template Contact Information The first section of your letter should include information on how the employer can contact you If you have contact information for the employer include that Otherwise just list your information Your Personal Information FirstName LastName Street Address City State Zip Code Phone Number Email Address Date Education KnowledgeSoft Inc Mechanicsburg PA 3 1997 Courses in Intranetware 4 11 Administration and 4 1a Advanced Administration 12 1993 Shippensburg University of Pennsylvania City State B S B A Business Administration Office Administration 12 1993 John L Grove College of Business Business Administration Office Administration Business Communication Business Programming Marketing Finance IBM Software Applications and Management A A 5 1991 Harrisburg Area Community College City State GPA GPA 3 11 Accounting IBM Software Applications Intermediate Lotus 2 1 Advanced Lotus 2 1 Macros MS DOS Commands IBM Basic Programming Advanced WordPerfect 5 1 and Novell Netware GPA 3 11 Academics Business 1 1988 East Pennsboro Area High School City State Academics Business Typing Word Processing Office Procedures Bookkeeping and Shorthand Recipient of Award for East Pennsboro Most Outstanding Business Student
|
Generate a Resume for a Information Technology Job
| null |
VP OF INFORMATION TECHNOLOGY Executive Profile A results oriented technology leader with over 18 years of IT experience 8 years of supervisory experience Passionate about collaborating with key stakeholders to develop information technology vision and strategy by effectively building organization processes infrastructure and services in support of short and long term business needs Understands the business value of available tools and applications as to provide optimal strategic benefit at the appropriate cost Skill Highlights IT Governance Team Leadership Systems Integration Contract Negotiations Disaster Recovery Plans IT Operations Core Accomplishments Implemented a new phone system that will immediately save the company over 100 000 a year with benefits that have increased productivity while lowering the need of IT support This includes vendor contract negotiation which resulted in the cost of the new phone system to be covered with no out of pocket expenses Managed multiple IT Projects that resulted in increased productivity performance and revenue Enhanced communications between our nationwide offices using Video Conferencing saving over 50 000 a year in travel costs Worked with Marketing to integrate our CRM and other systems with our Marketing systems which resulted in real time feedback to marketing and end users of client actions Converted VMWare to Hyper V which resulted in lower costs quicker recovery as part of the DRP Designed Implemented and maintained a Disaster Recovery Plan that reduced recovery time from 4 days to 2 hours potentially saving the company from catastrophic downtime Initiated a Task management system that resulted in better communication and increased productivity from the team This kept all stakehoders in the loop on project status Using qualitative and quantitative techniques discovered numerous ways to improve current systems saving Bradley Morris over 250 000 a year Mentored and coached employees resulting in a 25 increase in productivity History of increasing infrastructure performance and increasing uptime to nearly 100 saving the company over 5M a year in revenue Quickly gained expertise in the company s CRM that resulted in saving the company over 600 000 in consulting fees Increased sales and reduced costs by cutting manual quoting process time by 80 through design and implementation of a new automated quoting system Spearheaded the design and build of a commissions system that resulted in recovering over 2 5M in unaccounted commissions due Professional Experience VP of Information Technology 07 2014 to 03 2017 Company Name City State Hired to transform the IT department which was successful within the first few months Developed an IT strategy designed to increase sales and business process efficiency and lower costs and company risk Built and managed a highly effective team of employees vendors and service providers Reporting to the CEO responsible for all information technology budgeting vendor negotiations and business intelligence Responsible for the IT Budget task management and delegation and IT staff mentoring and reviews VP of Information and Security Technology 02 2009 to 05 2014 Company Name City State Lead all IT operations including purchasing budget and structure Conduct performance reviews and record results Prepare and deliver reports and presentations on IT issues for CEO and VP of Sales on Demand Train employees on system use workflow procedures and technology policies Manage employees in connection with IT functions Manage outside vendors and consultants as needed Served as the HIPAA compliance officer Worked with marketing and the VP of Product Development to align new products concepts with corporate technology and corporate strategic goals Director of Information Technology 02 2006 to 02 2009 Company Name City State Managed all information security to follow HIPAA Compliance guidelines Advise the CEO and other executives on advanced technology solutions Began serving on the Executive Management Team Met with client executives to determine client needs project requirements and feasibility translate the needs into technical requirements Established high functioning lean IT department to quickly respond to internal and external IT support requests Bolstered system performance through design and development of new Electronic Data Processing system by leveraging expertise with Visual Studio 2010 SQL Server and ASP NET Oversaw all areas of Infrastructure Information Technology Manager 02 2003 to 02 2006 Company Name City State Continued to improve and expand the Commissions Tracking Application Gained expertise in the companies CRM and digitally integrated the Commissions Tracking System with the CRM Increased system uptime from 80 to over 99 by implementing new Hyper V virtual servers DFS with no downtime Developed and deployed corporate software and apps to employee s mobile devices for streamline corporate use and uniformity Application Developer 08 2002 to 02 2003 Company Name City State Spearheaded major year long initiative to plan design build and implement an ETL commission database system utilizing SQL databases and ASP Net including data analysis reporting that recovered more than 2 5M in lost commissions Provided some end user desktop support Education Information Systems 2014 Park University GPA 3 5 Bachelor of Science Management 2007 Park University Magna Cum Ladue GPA 3 82 Skills ASP Net 4 5 ASP Net VB NET Active Directory Backup Budget Contract negotiation CRM Data Analysis Data Processing Databases Disaster Recovery ETL EDI ITIL Training Executive Management Senior Management GoldMine Information Security HealthCare IT IT support Leadership Marketing Network analysis Performance reviews VoIP Presentations Process Enhancement Product Development Servers SQL SQL Server Strategy Desktop support Visual Studio Workflow Military Experience Electronics Technician 07 1997 to 07 2001 Company Name City State Deployed and maintained CAT5 and fiber optic cable Directed and trained subordinate Technicians Configured 5 stations with CAT5 and fiber optic cable Conducted quarterly and annual formal performance reviews for all subordinates Installed Windows NT system on more than 400 computers Earned good conduct and sharpshooter awards
|
Generate a Resume for a Information Technology Job
| null |
SENIOR VICE PRESIDENT OF GLOBAL INFORMATION TECHNOLOGY Executive Profile High energy results oriented Chief Information Officer offering global professional experience in managing complex information technology environments and cross cultural teams while effectively aligning and supporting key company initiatives Skill Highlights Strategic Planning Results Oriented Self Motivated Customer Oriented Project and Program Management Change Implementation Team Leadership Time and Resources Optimization Core Accomplishments Project Management Managed cross functional teams on large implementations and development projects through out full cycles of system development and Implementation methodologies Project Planning Developed successful implementation and migration project plans providing and controlling detailed work plans data conversion and integration strategies and production cutover contingency plans Solutions Modeling Performed business requirements gathering gap fit analysis solution designs development and deployment of application solutions Technology Architecture Designed and implemented cutting edge 24 7 technology infrastructure solutions providing fail over architecture and disaster recovery plans Delivery Efficiency Delivered all assigned projects on time and within budget realizing significant improvement of processing efficiency through in depth performance analysis and process change Risk Mitigation Conducted periodic risk assessments and mitigated risk by preparing and executing comprehensive testing strategies which included complex business scenarios and systematic stressed testing Customer Relations Develop and maintain all accounts referenceable providing mutually beneficial partnerships between employers and customers Professional Experience Senior Vice President of Global Information Technology 06 2004 to Current Company Name City State Responsible for all aspects of Information Technology globally with a staff of 70 employees world wide During my first year tenure eliminated high dependency on consulting firm supporting an ERP system globally by developing hiring and mentoring adequate IT staff resulting in the creation of self sufficiency and the generation of about of 2 5 million dollars savings per year As one of the key members of the M A team planned and delivered successfully in all of the acquisitions executed by the company enabling the realization of anticipated benefits through the migration of systems and integration of technology Delivered a single global suite of applications with seamless integration that provided significant efficiency gains by eliminating duplicity and streamlining business processes Introduced our Engineering and New Product Development teams to the use of Project Life Cycle management system speeding up our introduction of new products to market Enabled effective analysis and decision making through improved analytical capabilities delivered in a single repository of reporting through one data model across all entities Formed the company s first IT Steering Committee which is utilized as the forum for IT strategic planning and priority recommendations regarding major IT projects Deployed reliable scalable and fault tolerant technical infrastructure that has provided maximum up time and redundancy on all mission critical systems and technology Provided high performance high availability and secured networks that are leveraged to facilitate voice data and video communications among offices across the globe while generating significant cost savings Director of Information Technology 01 2002 to 06 2004 Company Name City State Managed a large ERP implementation project and the technical infrastructure operations for a large replicator and distributor of DVD and VHS movies Responsible for a staff of 20 IT professionals directly involved in the implementation of new technology and business applications Completed successfully and on time the implementation of Oracle applications after taking over a project that was significantly late and full of issues Restructured the technical infrastructure of the company to be able to support the new ERP system through out all US locations Led the analysis design and deployment of web applications to provide customers with access to real time information and services Implemented a wireless inventory control solution through the use of Radio Frequency devices Developed a new technical support model and implemented new policies and procedures for the processing of technical support requests Hired and mentored new IT personnel for the post production support of the new ERP application system Trained overseas personnel on the implementation and configuration of Oracle applications Practice Director 01 1995 to 01 2002 Company Name City State Managed projects ranging from 500K to 10M with an average budget savings of 20 under estimate and ahead of schedule Coordinated directed and managed a practice of 22 consultants Prepared Request for Proposals responses for large scale implementation projects Performed full lifecycle project management and supervision of both permanent employees and contractors domestic and offshore During my 7 year tenure at Oracle Corporation participated in the business development of over 24M of new contracts Completed successfully on time and on budget several large scale implementations of Oracle s ERP suite of applications for Fortune 100 clients Conducted Functional and technical architecture assessments providing customers with solution designs implementation approach and recommendations Served as subject matter expert for the Supply Chain Manufacturing and Financial aspects of several different projects Managed multi national virtual teams operating on one large project from several different locations achieved project benchmarks ahead of schedule under budget Worked closely with the development organization on integrated testing of product releases and customer pilots of new product Information Systems Director 01 1993 to 01 1995 Company Name City State Managed business applications and technical infrastructure operations for a 2 800 employee manufacturing and distribution company Negotiated contracts directed long range planning prepared and monitored budgets up to 8M and conducted ROI studies Responsible for the implementation of Manufacturing and Financial systems domestic and overseas Responsible for the planning and introduction on new business processes and technology infrastructure to support company s growth Successfully completed the implementation of Oracle Financials that resulted in the decrease of past due accounts and in the increase of accuracy and timeliness of financial reporting Successfully concluded the implementation of manufacturing applications at facilities in Monterrey Mex resulting in the decrease of manufacturing cycles and the increase of supply chain performance at corporate targeted levels Information Systems Director 01 1990 to 01 1993 Company Name City State Supported corporate wide projects in the selection delivery and management of new technology Supervised traditional department management functions including fiscal responsibility resource management project management and administrative detail As the Project Manager successfully completed the implementation and integration of MAPICS increasing company s up sell capabilities by enhancing Supply Chain Streamline Successfully deployed new hardware and software architecture through out the company and reduced significantly the need for non integrated PC based systems Implemented the use of Electronic Data Interchange with preferred business partners increasing customer service levels Implemented the use of statistical performance measurements allowing top management to monitor productivity order fulfillment ratios inventory accuracy and other productivity related targets Information Systems Technology Manager 01 1985 to 01 1990 Company Name City State Functioned as the Information Technology Manager while orchestrating the proposal and selection of new computing technology and Enterprise Resources Planning systems application Successfully completed the implementation of MANMAN MRPII application Designed developed and implemented a Pull Material System to improve inventory control and KANBAN replenishment of critical material items Designed developed and implemented a Bar Code Labeling System to manage shipping and receiving of raw materials and finished product and to comply with customer standards Senior Systems Analyst 01 1984 to 01 1985 Company Name City State Responsible for the implementation of retail industry best practices and for the development of new distribution and replenishment systems Designed and implemented a multi tier replenishment system for a large chain of supermarkets Participated in the designed an implementation of pricing promotion systems and a sales forecasting system Education B S Computer Science 1983 University of Texas at El Paso City State Computer Science Languages Bilingual Fully fluent in English and Spanish Skills Experienced in strategic planning and execution Considerable knowledge of business theory business processes management budgeting and business office operations Substantial exposure to data processing hardware platforms enterprise software applications and outsourced systems including cloud SaaS and IaaS Excellent understanding of computer systems characteristics features and integration capabilities Experienced with systems design and development from business requirements analysis through to day to day management Proven experience in IT planning organization and development Excellent understanding of project management principles Constant focus on organization s goals and objectives Demonstrated ability to apply IT in solving business problems In depth knowledge of applicable laws and regulations as they relate to IT Strong understanding of human resource management principles practices and procedures Proven leadership ability Ability to set and manage priorities judiciously
|
Generate a Resume for a Information Technology Job
| null |
TRAINING MANAGER Executive Summary Qualified Training Manager offering a record of successful job performance with proven problem solving ability and experience developing and implementing innovative solutions Experienced Leadership and Development Professional with over 10 years experience in various Training environments Intermediate Expert level in all MS applications Strong Training Management Learning Development Administrative and Consultative skills Client organizational and task oriented problem solver with the ability to rapidly adapt to new situations Core Qualifications Training and Development Supervision and training Policy program development Certified Train the Trainer T3 Management of remote employees Curriculum Development Talent development Military Civilian Training Master Black Belt Instructor Operations management Cross functional team management Training manual contributor Call center management experience Customer service management expertise Professional Experience Company Name City State Training Manager 08 2011 to 09 2015 Creating and implementing training programs and overseeing the development of careers Set performance metrics evaluate productivity and help workers create long term career plans within an organization Develop implement and monitor training programs within an organization Supervise technical training for staff Conduct orientation sessions Create training materials and develop multimedia visual aids and presentations Create testing and evaluation processes Evaluate needs of company and plan training programs accordingly Conduct performance evaluations Provide classroom training demonstrations on the job training meetings conferences and workshops Manage staff of 70 classroom facilitators in multiple locations Conduct continuing education training Provide leadership development education Provide logistical support course development delivery evaluation process measurements and cost management Plan the implementation and facilitation of activities and events budget spending material production and distribution and other resources to ensure that operations are managed within authorized budgets Company Name City State Owner Partner Defense Contractor 10 2006 to 07 2011 Top Secret Facility Clearance Supervised and trained employees for high level security Military Intelligence operations recruited quality personnel for special assignments conducted high level briefings and debriefing for various security level investigations at Federal locations to Military civilian and Congressional personnel Developed business plans budgets cost proposals task schedules cost analysis and projections issued status quality control plans and reports Developed specific scenarios and created specific characters per U S Military specifications adhering to strict government guidelines Provided experienced instructors role players who educate and assist Military and civilian personnel prior to deployment Created comprehensive lesson plans to instruct Military and civilian personnel Developed customized programs to support and enhance the security agencies of the United States government Company Name City State Program Administrator II Project Manager Training Specialist II US Army CISAC 01 2004 to 09 2006 Consultant and liaison to the Department of Interior DOI and Department of Defense DOD to effectively modernize inventory cataloging processes for sensitive and classified files material and property Single point of contact for project scheduling and changes Capture Manager Contract Acquisition Procure write and implement new and existing Request for Purchase Quotes opportunities RFP RFQ Provided instruction to students enrolled in the CISAC 35L 97B course using various methods to include formal platform instruction practical exercises demonstrations automated presentations test administration test reviews Retest Retrain Team Consultant to DA Branch Chief of 35L 97B Intelligence School Assigned to retrain and coach Officers Soldiers and Instructors who needed additional training to perform to their full potential as Counterintelligence Agents Role Player Company Name City State Role Player 01 2003 to 01 2004 Provided services as a role player in support of CISAC for US Army Intelligence Center Research Development Created new scenarios for Field Training Exercises FTX Cadre and teams used world events as guidelines Executed quality assurance programs Prepared standard operating procedures Analyzed program data to assist in strategic decision making Education Bachelor of Arts Equivalent Theology 2007 University of the South City State USA Graduated Associates Equivalent Office Automation Computer Specialist 1989 Coleman University City State USA Valedictorian Interests Saint Stephen s Episcopal Church Vestry Member and Youth Minister Extensive information available upon request Lay Eucharist Minister Coaching and Playing softball Umpire for Little League Volunteer for Special Olympics Arizona Business and Professional Women past President Stand for Children Member GCKT A humanitarian organization with Non Governmental Organizational NGO status with the United Nations Responsible for training members for International Response Team IRT preparedness techniques for natural disasters Provide services to Wounded Warrior US programs and Help for Heroes UK Promote Acts of Random Kindness ARK inspiring others to be extraordinary Affiliations Leadership Development Program Tracy s Karate Studio Master Black Belt Association American Kenpo Karate Association Skills Administrative Consultant Course Development Client DC delivery Instructor leadership development Leadership and Development Curriculum Development Trainer workshops T3
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY CERTIFIED TECHNICIAN Summary Over Nineteen years of experience in Information Technology Information Technology professional with well developed interpersonal communication organizational and presentation skills Solutions focused team oriented Senior Technical Support Analyst with broad based experience and hands on skills in the successful implementation of highly effective desktop support operations A broad understanding of computer hardware and software including installation configuration management trouble shooting and support Extensive experience with HP products to include Desktop Laptop high end MFP devices and Web JetAdmin Areas of direct expertise include Project Coordination Design In depth Technical Support Corporate Desktop Support Microsoft OS experience including installations configuration imaging migration and registry editing Network and Citrix experience Recommendations listed on Roz Arasmo Estee Lauder Companies Inc Human Resources Administrator It is with great pleasure do I take this opportunity to write this recommendation on such an extra ordinary individual who is not only an awesome person to know but a wonderful colleague as well During the almost ten 10 years of knowing Bill he has not only displayed a great talent within the IT organization at Estee Lauder but has distributed excellent skills and customer service to everyone throughout the company He is extremely well thought of from every level of management to Senior management His dedication and diligent to excellence has proven superior time and time again When called upon he demonstrates top support in a timely and professional manner not to mention that he completes his tasks thoroughly with accuracy never having to be called back again for the same issue We have been privileged to have such an awesome professional within our organization ____________________________________________________________________________________________ Lorilee Dickson Director Change Management and Communications at Estee Lauder Bill is a diligent and hard working professional with excellent customer service skills and exceptional knowledge of the IT industry Each time I requested support he was quick to respond and completed each request completely and with urgency His thorough approach and attention to detail are an added bonus to the computer support he provides on a regular basis Skills years experience Security Intermediate 12 years experience Customer Service Expert 20 years experience Networking Intermediate 10 years experience Internet Explorer Symantec Antivirus Intermediate 9 years experience Windows 7 Intermediate 2 years experience Series 7 Beginner 20 years experience XP Advanced 6 years experience DOS Intermediate 20 years experience Windows 8 1 3 years experience IP Mac OS Beginner 2 years experience iPhone Intermediate 2 years experience iPad Intermediate 2 years experience User Interface Writing Intermediate 12 years experience Troubleshooting Advanced 20 years experience IT Operations Intermediate 8 years experience Accomplishments Jose Miguel Morales VP Security Engineering January 24 2003 To Whom It May Concern The intent of this letter is to express my professional regards for Mr William Hale I have known Mr Hale for over a year in academic milieu During this period I have had the pleasure of being associated with one of the finest people that anyone could ever come in contact with William s technical and professional prowess has accorded him the highest regards from his peers He has a thorough understanding of the job requirements and how to accomplish corporate goals without sacrificing individual creativity William is not only a success in his career but is always interested in the betterment of his fellow man I have observed him many times in the process of accomplishing things that truly are representative of a person with a strong family and moral convictions William is a man that can wear many hats and his humbleness allows him to be a good server and at times adapt to the position of a leader I am deeply impressed by Mr Hale and recommend him unhesitatingly I am confident that if selected for your vacancy he would provide the same high level of service and commitment Sincerely Yours Jose M Morales Electronic Signature Jose Miguel Morales VP Security Engineering Experience Information Technology Certified Technician 03 2010 Current Company Name Desktop support software hardware installations and configurations for Manhattan area Senior Technical Support Technician 01 2006 01 2011 Company Name Senior Desktop Support Analyst responsible for software hardware assets for company Dedicated technician to 500 end users Senior Technician for SAP Project 2006 2010 Education and Training 2017 Computer Career College MCSE CNA A CNA Information Technology City University of New York CIS Computer and Information Systems Security Information Assurance Computer and Information Systems Security Information Assurance 1987 Rollins College Finance Finance 1962 Certifications MCSE MCP CNA Comptia A A Network A Security HIPPA Series 7 63 24 Microsoft Comptia Novell SEC Series 7 63 24 Hofstra College Business Administration Business Administration Certifications Technical Support Advanced 20 years experience Training Advanced 15 years experience Microsoft Office Advanced 11 years experience Hardware Support Advanced 20 years experience Hardware Diagnostics Advanced 20 years experience Hardware Installation Advanced 20 years experience Software Documentation Advanced 10 years experience Enterprise Software Organization Intermediate CompTIA A Certification Advanced 12 Skills A A Certification Antivirus CNA Hardware Hardware Installation Customer Service DOS Hardware Support Information Technology Internet Explorer IP Mac OS MCP MCSE Microsoft Office Windows 7 Windows 8 1 Enterprise Network Networking Novell SAP Software Documentation Symantec Desktop support Technical Support Technician Troubleshooting User Interface
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SPECIALIST I Professional Summary Skills account management cables cabling Help Desk Linux MS Exchange server Sharepoint network security desktop support Unix HP Unix VBscript Visual Basic Programming Windows Server Active Directory account management Help Desk Linux MS Exchange server 2010 network server security desktop support Unix Windows Server Geographic Information system group policy SCOM SCCM vbscripts and Powershell SANs Active Directory account management and troubleshooting Help Desk Linux MS Exchange server 2010 network server security desktop support Unix Windows Server Geographic Information system group policy SCOM SCCM vbscripts and Powershell SANs Work History Information Technology Specialist I Summary of Skills and Qualifications 07 2008 to Current Computer Network Specialist Company Name City State I serve as the Lan Administrator I installed and maintain over 100 servers I installed and maintain a Hyper V cluster of 9 nodes I administer several systems including Exchange 2010 Lync 2013 Active Directory 2012 including user accounts group policy Microsoft System Center and Operations Manager 2012 Proofpoint spam filter and iBoss web filter ArcGIS I manage Active Directory user accounts and troubleshoot Active Directory replication issues when necessary I maintain 3 SANs including Nimble Dell Equallogic and StorSimple I assisted with selecting Alertus desktop alerting system by watching vendor demonstrations and recommending the best alerting system for our environment I work with users on high level technical issues to analyze issue sand then take corrective action I perform new employee technology orientations and cellphone training in groups or individually I write or modify scripts such as Powershell VBscript I administer a Vsphere server 06 2001 to 07 2008 Technology Specialist III Company Name City State Install and configure HP network switches program switch ports and assign vlans connect network wall ports and terminate network cables when necessary troubleshoot network port communication errors and take appropriate action to correct problems utilize TCP IP utilities such as ping tracert and ipconfig to diagnose network problems installed and maintain Whats up network device connectivity monitoring software and configured the program to send sms messages when a device or service goes down installed and maintained Blackberry Enterprise server for MS Exchange server Fedora Core Linux with Multi Router Traffic Grapher 2 Windows 2003 domain controllers Renaissance Learning and Read 180 servers Xiotech SAN and TNT network security appliance written a number of dos and vbscript scripts to automate many functions including student user account creation by exporting data from the student information system formatting the export file and to create approximately 5000 student user accounts create home folders and set permissions utilized group policy to secure workstations or install new software implemented the district Geographic Information system by recommending ArcGIS software to my manager and worked with city and county agencies to acquire base layers and created additional layers such as school sites and attendance areas communicated with teachers managers and students installed and supported a variety of software including anti virus Office Fortress desktop security Rosetta Stone Escape financial system and other education software I used Ghost software to image computers when necessary LAN Administrator Install and manage Hyper V and other servers Manage 3 SANS Dell Equallogic Nimble Storsimple Troubleshooting server and client issues Administer Exchange 2010 Proofpoint Spam filter iBoss web filter System Center Operations manager and Operation manager EMC Networker backup Installed and maintain Active Directory group policy user account management Analyzing technical issues to improve functio9nality Software Operating Systems Windows Server 2016 2012 2003 2000 Windows xp 7 10 Linux HP Unix Microsoft Office 2007 2010 2013 2016 Skype for Business Track It work orders Escape Financial System Aeries student information system Alertus Desktop alerting Laserfiche Sharepoint 2013 Lync 2013 iBOSS web filter Proofpoint Spam filter Exchange 2010 DAG and Client Access Array Informacast Speaker System Microsoft System Center and Operations Manager EMC Networker backup software ArcGIS desktop and server Maas360 mobile phone management Azure Hardware Install components such as network interface cards ram video cards hard drives Raid controllers network cabling motherboards power supplies also troubleshooting components Education 2013 I have attended several college Computer Science courses This includes Visual Basic Programming Unix several networking courses Exchange week long course EMC Networker week long course ArcGIS week long course Windows 2012 Powershell week long course Skills
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SPECIALIST Summary Highly skilled and results oriented IT specialist with extensive experience in Software Development Software Configuration Management Project Management System Planning Specification Development CMMI5 Quality Assurance and Testing Highlights Process improvement Quality assurance and control Results oriented Relationship building Productivity improvement Project development and lifecycle Detail oriented Work flow planning Experience Information Technology Specialist August 2006 to Current Company Name Track and control over 150 change requests per month Manage the repository for Software and Customer Requirements Documents Agreements and Governance Specifications Document and communicate defects and problems with stakeholders and developers Develop and report critical metrics related to CRSMB change request activity Ensure that all activities involved in the software design coding and testing of the application software have been successfully completed before releasing software for independent testing and deployment into the production environment Deploy application software to the Test and Production environments using code management tools Manage logging change requests into the tracking system and assigning work activities to members of the branch Evaluate the adequacy of current CM processes and procedures and make recommendations for CM process improvement Coordinate and communicate with developers subject matter personnel stakeholders database management support and project managers Performed platform testing and performance testing during the migration to the Serena Business Management SBM system Collaborated in the design of the Serena Business Manager SBM Workflow Administrator for the Serena Business Manager SBM System Proficiency in working with Serena Version Manager as a software repository WinSCP and Reflections for the migration and staging of application software to the testing and production LINUX environment Maintain the Branch s SharePoint Site ensuring current documentation and resources are available to the Division Document CM procedures and provide training to new CM staff members and members of the Division Execute test scripts as needed in the implementation and deployment of software related Test and Production project development Assure that software releases are performed in compliance with established CMMI guidelines Solve technology related issues by researching potential problems and offer a solution in the deployment of software and change request tracking Ensure that each CM change request has passed regulated security checks Maintain a well established well defined documented and repeatable processes within standards of Capability Maturity Model Integration CMMI Computer Specialist August 1996 to August 2006 Company Name Detailed and refined requirements wrote algorithms developed programs and command procedures Developed solutions to improve software performance Enhanced testing procedures Performed software testing debugging and validation using internally developed test scripts test plans and results criteria Developed and delivered software products Communicated with IT staff and subject matter on project requirements Conducted program demonstrations with team members prior to the release of software Performed extensive database testing automated testing and data validation in support of the MAF TIGER database s migration to Oracle Developed database test scenarios and supporting software in Pro C and Oracle to validate the migration to the Oracle platform Worked extensively in PL SQL SQL Shell scripting in LINUX JavaScript SAS and Visual Basic Attended meetings with Division managers to review project status and proposed changes Created status reports and posted to the GEO website for management review Designed and maintained branch website Computer Specialist July 1994 to August 1996 Company Name Designed and developed electronic questionnaires instruments for Computer Assisted Survey Information Collection CASIC activities Led meetings with subject matter staff to review project status and proposed changes Met with the subject matter staff and the sponsor on the details and development of the programming specifications design and testing of the CAI Delivered status reports to stakeholders for budgeting and planning purposes Collaborated with program sponsor to draft project schedules and plans Served as the single point of contact for project scheduling and changes Program Manager of the Survey of Inmates of Local Jails Mathematical Statistician February 1988 to July 1994 Company Name Worked in the Research Methodology Branch of the Industry Division Worked with team on the statistical methodology for designing a ratio estimation procedure Developed estimation and variance methodologies Developed the sampling frame and independent probability proportional to size sampling PPS maintenance of surveys Designedcomputer algorithms for assigning the sampling weights the nonresponse sample weight adjustment and calculation of the estimates variances and relative standard sampling errors Developed computer software needed for survey sample selection Provided programming expertise assisted subject matter analysts with software and instruments for aiding in data reviews for the many annual and monthly surveys Education Applied Probabilty and Statistics University of Maryland Survey Theory USDA Graduate School Master of Science Urban Regional Planning Indiana University of Pennsylvania Bachelor of Arts Physical Geography Indiana University of Pennsylvania Professional Development Training Serena Business Manager Composer Serena Business Manager Administrator Configuration and Release Management Training Unix Programming Oracle 10G Programming Oracle JDeveloper Java Programming Object Oriented Programming Intro to UNIX Systems Advanced UNIX Learning PERL Advanced C Language Programming Advanced PL SQL Programming Fundamentals of SAS SQL Processing with SAS SAS Programing Table Processing with SAS Output Delivery Systems Utilizing VAX VMS Demand Terminal Language Package References Objects and Modules Skills Configuration Management Process Development Process Improvement Database Management Software Development Software Testing Serena Version Manager Serena Business Manager Serena Business Administrator Reflections WinSCP JavaScript LINUX Microsoft Access Office SharePoint Enterprise Oracle PL SQL Oracle SQL C SAS LINUX Visual Basic
|
Generate a Resume for a Information Technology Job
| null |
DIRECTOR OF INFORMATION TECHNOLOGY CHIEF TECHNOLOGY OFFICER Executive Profile Strategic Planning Security Compliance Infrastructure Database Telecom Proficient leader who excels in dynamic demanding environments while maintaining clarity and focus Skilled in development and implementation of digital business technologies including Telecom Strength in creating outstanding customer satisfaction Talented in positive team building that excels in delivering high quality services An innovative technologist with exceptional track record across the entire technology lifecycle Experienced with business acquisitions and mergers Leads with honesty integrity respect for others alone with a commitment to excellences Result oriented with established success Skill Highlights Contract Negotiation for business support and commercial office properties Cloud Technology implementation and deployment Digital PBX Cellular Smart Devices and VoIP Technology Deploy and integrate accounting systems to and from varies entities ERP deployment implementation and development Design implement complex interactive Web sites including Intranets SWOT Strengths Weaknesses Opportunities and Threats analysis and deployment Enterprise Application Development and Deployment Enterprise Data Warehouses and SQL Repositories Enterprise Backup Recovery and Storage Methodologies Enterprise Compliance and Regulatory Solutions Security Analysis and Deployment including cell phones and mobile devices Design deploy and manage LAN WAN for data voice using copper fiber and wireless networks Client Servers Specialty servers such as Citrix and Virtual etc Point to Point Wireless Antenna Systems and WiFi deployment Mobile App deployment Retail knowledge with IT deployment and support Point of Sales Bar Coding systems Business Analysis and Process Modeling Lean technology to streamline mission critical business and system processes Zero Based budgeting and EBIDTA Policies Procedures ITIL Project Network Asset Change and Security and Governance Management IT Consulting Professional Experience Director of Information Technology Chief Technology Officer January 2007 to January 2015 Company Name City State Provide expertise vision and leadership for developing implementing and executing strategic and tactical information technology initiatives that align with the mission Identify opportunities risk and apply best practice in alignment with company strategic plan goals and objectives Accountable to design a scalable robust infrastructure with secured platforms for rapid yet controllable office expansion into multiple states Deliver Enterprise technology advancements in streamlining processes plus data sharing integrations Cultivate relationships and negotiate contracts with key vendors suppliers to support all inclusive corporate and branch offices Create outstanding customer service satisfaction Support included several businesses Law Firm Car Washes Real Estate holdings and USA Direct Funding Key Achievements Moved from fully outsourced IT support to in house IT Align company strategic goals and objectives Recruit train and mentor team members Developed the architecture to implement strategic IT support plan Direct staff vendors and project teams through due diligence prioritization and develop best practices Initiate and facilitate relationships across functional and divisional organizations as well as develop relationships with key vendors suppliers Establish support for expanding branch offices through out Pacific Northwest alone with multiple associated companies Development of multiple applications using data mapping to input and extract data from varies databases Provided 7x24x365 data telecom reliability Migration of physical servers to virtual and cloud based technologies LOS customization providing better data entry detailed milestones alerts dashboard information etc Paperless office introductions and deployment CRM implementation with integration to LOS Loan Origination Software ERP implementation using data repository technology MPLS private network implemented for data and VoIP phone system developing a virtual company network with 4 digit calling Instant messaging video conferencing and unified communications both internal and bridged to cell phones and smart devices Companywide deployment of NEC VoIP phone system Companywide training center deployment Lean Office deployment and data modeling to locate and improve processes never ending improvements Intranet designed Implemented provided sharable information company wide Designed Implemented high performance secured data network including fail over redundancy Enterprise Disaster Recovery plan along with Business Continuity Plan Implementation High speed printers and imaging technologies Implementation Evaluate both established and emerging technologies to enhance current technologies and architecture Implemented Electronic Data Integration to Accounting internal and external websites with SQL data repositories Performed compliance and regulatory solutions to align business to compliance standards Deployed security risk monitoring and management systems Deployed user support ticketing system with inventory asset tracking and remote user management Manager Director January 2000 to January 2006 Company Name City State Ensure full delivery of all IT initiatives for an international spa manufacture including retail markets Responsible for IT directives in alignment with company strategic plan Recruit train and mentor technology team members Develop and implement strategic IT support plan Direct staff vendors and project teams through due diligence prioritization and development Initiate and facilitate relationships across functional and divisional organizations as well as developed relationships with key outside vendors suppliers Member of Strategic Planning Budget and ESOP committees Key Achievements Infrastructure Development Systems and infrastructure required complete reconstruction without interruption to daily business Below reflects only a few of many successful achievements Implemented Nortel PBX System with VoIP Switching System provided linking to several different off site divisions enabling a call to be transferred thru out the company Successfully design development and integration several mission critical applications providing sharable information and maintaining data integrity Implemented and mentored an outstanding support team Implemented MAS200 500 accounting with customized features including ERP Implemented high level data security and provided international data interaction using ISO guidelines Implemented Supply Chain Security Management Systems Designed and implemented several high end Web sites Established real time interactive accounting manufacturing and vendor information that increased sales reduced manpower and provided 7x24 information and product ordering to dealers and customers E commerce B2B B2C and EDI Implemented desktop internet faxing providing efficient time usage to end users reduced printer support paper copper analog lines Successful implementation of Lean Manufacturing and Lean Office providedefficient time management which resulted in higher produced units reduced inventory waste and increased the bottom line Implemented and managed a Tsumani 5 GHz Point to Point 100TX base full duplex wireless broadband system between Corp and off site Marketing and R D The technology provided end users with robust data entry and retrieval times Added value provided the IT department with better resource utilization Designed and implemented an ECM program The application covered cradle to grave information that included inventory budget timelines developments and sign off Implemented VPN network between Corp headquarters and Retail Stores Division Provided consolidation of information data backups and application software to be hosted at Corp thus reducing redundant systems manpower and providing improved service Education BS Information Technology Western Oregon University Information Technology Technology Belford University Technology Limited Energy Journeyman State of Oregon Portland Community College Skills Accounting accounting systems streamline Application Development B2B Backup broadband budgeting Budget Business Analysis and Process Citrix Consulting negotiate contracts Contract Negotiation CRM Client customer service data entry Data Integration data modeling Data Warehouses databases delivery Disaster Recovery due diligence E commerce EDI ERP faxing features functional imaging information technology inventory ISO IT support ITIL LAN leadership Lean Manufacturing Law Loan Origination Marketing mentor messaging Office Migration Modeling NEC Enterprise Network networks Nortel PBX phone system Policies printer printers processes improve processes Coding Real Estate real time Retail Sales Security Analysis Servers SQL strategic Strategic Planning Supply Chain user support telecom phones time management video conferencing VPN vision VoIP Web sites websites WAN
|
Generate a Resume for a Information Technology Job
| null |
DIRECTOR OF INFORMATION TECHNOLOGY Executive Profile Director of Information Technology Project Manager Business Analyst Technical Support Analyst Visionary and highly accomplished Information Technology executive with success spanning 20 years in high performance multi faceted environments Innovative and quality driven professional to oversee enterprise resource planning data and voice networking software development performance analysis and other critical business processes Expertise establishing strategies and spearheading long term initiatives to devise deploy and support IT infrastructures in alignment with business objectives Adept administrator of enterprise projects and organizational budgets Skill Highlights Innovative Leadership Change Management Infrastructure Design Strategic Planning Technology Development Collaboration and Liaison P L Oversight Organizational Development Mentoring and Coaching Professional Experience Director of Information Technology 08 2005 to Current Company Name City State Manage software development and infrastructure projects Direct daily operations and oversee vendor relationships Define project requirements and aligning efforts with clients and corporate needs and assess outcomes Develop and see change management processes release control maintenance and support activities and employee training programs Determine needs analysis for infrastructure and software requirements Establish corporate policies pertaining to staff and employee usage of technology Provides 24 x 7 technical support Service Level Agreements SLA s and root cause analysis reporting Directed staff of 7 IT professionals comprising of an IT Manager Network Administrator Programmer IT Trainer and 3 Helpdesk Analysts supporting approximately 675 employees in 18 branches within the state of Florida Interact with various departments in Corporate to derive pertinent information for Accounting HR and Finance and formulate decisions based on data derived from the firm wide Enterprise Resource Program Accomplishments Companywide system conversion to Windows 7 Office 2010 completed within 4 months Standardization of software applications and hardware infrastructure allowing for better system support faster turnaround time for system problem resolutions Organization of departmental business which includes system inventory software licensing and registrations Evaluation of IT related vendors and service agreements resulting in a 300K per year reduction in IT expenditures Implementation of a 1 5 million ERP system allowing for standardization of business processes with the financials human resources project management and purchasing department Design and installation of an IP hybrid telecom system standardizing the company s phone system and allowing for free inter office communication with a yearly savings of 160K in telecom expenses Manager of Information 02 2003 to 07 2005 Company Name City State Provided leadership in the firm s information technology department in the direction planning and implementation of technology leading to the support and alignment of the Firm s business operation to achieve an effective cost beneficial and secure IT operations for over 350 users Provided strategic and tactical planning development evaluation and coordination of the IT Department Oversee the integrity of all electronic records including information related to information security and data recovery processes Facilitated communication between staff management vendors and other technology resources within the organization Directed supervision of 6 IT staff including a Network Administrator 2 IT trainers and 3 Helpdesk Analyst Ensured that all users are properly trained for secure and effective use of the systems Accomplishments Developed system policies addressing areas of risk and formulating a protocol for an effective change management Spearheaded conversion of phone system to IP telephony resulting to a 30 decrease in spending for telecommunication infrastructure Coordinated conversion of legacy servers and virtualization of servers increasing operations efficiency and reducing downtime Migrated several of the Firm s legacy application and reducing the applications supported leading to a standardized utilization of software Senior Systems Analyst Project Manager 07 1998 to 01 2003 Company Name City State Responsible for planning and implementation of IT projects while managing and coordinating IT resources Managed relationships with vendors and suppliers to ensure routine maintenance and that any possible problems are detected before they occur Evaluated hardware and software acquisition to ensure compatibility and alignment with the Firm s objectives Ensured all systems are properly updated and evaluated for routine maintenance Assessed network and e mail security to ensure network integrity Responsible for the standardization and migration of Windows 98 Operating System to a Windows XP environment Wordperfect to MS Office suite and consolidation of networked workstations and printers Education Bachelor of Science Industrial Psychology 1985 University of Santo Tomas Manila Philippines Industrial Psychology Associates Degree Computer Science 1995 Baruch College City Computer Science Cisco Certified Engineer 1997 Dersyha University City State Selected Professional Development and Seminars Team Leadership Managing conflict Effect Supervision of employees Managing People Change Effective Project Management IP Telephony in the business environment ERP system implementation techniques Effective network and infrastructure design Coping with changes in technology Skills Accounting Analyst business processes Change Management Cisco Certified Coaching hardware conversion clients direction e mail employee training Engineer ERP Finance financials human resources HR information security information technology inventory IP Leadership Team Leadership Managing People Managing Mentoring MS Office suite Office Windows 7 Windows 98 Windows XP migration needs analysis Enterprise Network Administrator network Operating System Organizational Development phone system policies printers processes Programmer Project Management purchasing reporting Seminars servers Service Level Agreements SLA software development strategic Strategic Planning Supervision technical support telecom telecommunication Telephony Trainer Wordperfect
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SPECIALIST Summary Over twelve years of experience providing high quality consulting and technical assistance to home and business end users As a field service technician since late 2004 I am able to install repair and maintain many types of Point of Sale register equipment as well as servers networking and related peripherals With an ability to integrate computer skills customer support experience and related education I thrive to exceed technical business and customer expectations A long time hobby of mine is demonstrating electronics in retail stores I really enjoy in store demonstrations direct sales and training sessions with employees Continuing to improve myself is very important to me I feel being professionally certified by CompTIA Lexmark Hewlett Packard Microsoft Fujitsu IC³ the ETA FEMA and other bodies allows me to think outside the box and create a custom solution that best fits the client s needs Highlights Exceptional telephone etiquette Vast technical knowledge Troubleshooting proficiency DHCP DNS Ethernet and Firewall proficient CompTIA A Net Accomplished with mobile devices Technical help desk experience Database servers Excellent problem solving skills Microsoft Office Specialist Drive duplication and imaging knowledge Adept at Troubleshooting Accomplishments Multiple technical awards for work performance Consistently received a 100 rate of customer satisfaction Oversaw a decrease in average daily Help Desk tickets by almost 100 Work Experience Information Technology Specialist 02 2012 to Current Company Name City State Service and maintain numerous makes models and types of equipment including client servers workstations laptops and peripherals Install and maintain CCTV DVR Camera systems Servers network racks patch panels VoIP BDR data recovery systems of which I am familiar with StorageCraft Datto VEEAM and Intronis and business class cloud backup solutions Offer business assessments ranging from DLP best practices to Wired Wireless Network Infrastructure Audits to FINRA HIPPA PCI Compliance audit and testing Currently provide support for more than 480 Windows based devices and 44 Windows VMware servers IT Systems Administrator 09 2008 to 05 2012 Company Name City State Responsible for all maintenance on 55 Windows variant based workstations Dell Precision server IBM xSeries Blade server the telephony VOIP POTS systems T1 network troubleshooting in a multi building environment as well as providing end user assistance and training to sales service and management teams Manage Windows Server 2003 with Active Directory and policies Maintain AutoBase CRM database and Reynolds Reynolds Repair Order writing system Maintained a WiFi network for the technicians to use Toyota Technical Services Performed all preventative maintenance on laser and dot matrix printers Responsible to coordinate purchase and install all new technology and assist outside vendors with technology related needs I assisted the Used Car Manager with taking photographs and uploading to website overlay of information on photos Field Service Technician II 12 2009 to 10 2011 Company Name City State Perform field service work on IBM servers IBM Lenovo desktops and IBM Point of Sale POS equipment as well as repair Lexmark monochrome and color laser printers Responsible for repairs and diagnosis on other brands such as Linksys Symbol Nortel Baystack Zebra Datalogic Kronos HP IVR Systems Ateb Rx Responsible to install and troubleshoot networking equipment ranging from wired switches to wireless access points setup troubleshoot repair IBM pSeries RS 6000 servers and peripherals Break Fix technician no escalation Responsible for company vehicle maintenance scheduling RMA returns numerous SLA contracts and full van inventory 24 7 On call position with overnight priority calls I was the territory Senior Technician and successfully trained a new employee Kodak Imaging Expert Field Marketing Specialist 03 2006 to 12 2009 Company Name City State I was responsible to engage and train sales associates and customers in large retail stores by organizing training events presentations and role playing demonstrations Tasked with increasing consumer brand awareness by selling and demonstrating Kodak products merchandising and organizing Kodak camera and peripheral displays and assisting with fourth quarter Black Friday sales events I was rewarded each year after the sales figures were totaled for surpassing my sales goals I enjoyed demonstrating Kodak because everyone knows Kodak and the products were simple to use yet produced superior photographs prints and images Merchandising Marketing Specialist 10 2005 to 12 2007 Company Name City State Worked for several divisions of ActionLink concurrently Merchandising Marketing and Training In Store marketing merchandising and sales of technical hardware and services such as Dell Sprint Logitech and Garmin Set up plan o grams POG live units and security for sensitive equipment Self managed drove own vehicle recorded mileage Received shipments at home and position required extensive planning before set up could begin Digital Imaging Specialist 08 2005 to 03 2006 Company Name City State Retail sales of digital 35mm and DSLR cameras and accessories Helped promote brand awareness for targeted brands and new features of the cameras Trained customers on digital camera features and specifications provided hands on demonstrations and short photo seminars for anyone interested I assisted in prepping store for Black Friday sale promotions starting at 3 30am I always completed the sale by walking customer to register thanking them for the business and inviting them to come back with their purchase and show it off many did Seasonal position for Q4 and overstock through March Business Machines Sales Associate 09 2002 to 07 2005 Company Name City State Retail sales of computers office supplies electronics and related peripherals Assisted customers with printers monitors desktop laptop computers GPS and digital cameras I was able to assist in in all departments of the store ran the Copy Center when associates called out made cardboard bales and used pallet jacks I was responsible for repairing customer computers in store and worked as store computer technician before the Easy Tech program was rolled out I was asked by management to assist in taking a proper inventory in a nearby store plagued with inventory discrepancies and later was tasked by district management to assist in the final stages of building plan o gramming and stocking the Monticello NY Staples location I received numerous S pins which signify outstanding customer service being reported to corporate Education GE Residential Energy Auditor Energy Management and Systems Technology Technician Technology 2014 Ashworth College City State USA GPA Delta Epsilon Tau Honor Society Alumni Society Delta Epsilon Tau Honor Society Alumni Society Undergraduate Certificate in Computer Information Management Computer Technology Computer Systems Technology Online Courses Technology 2010 Ashworth College City State USA Associate of Arts and Sciences A A S Business Administration Management and Operations Business Management Club 2009 SUNY Orange City State USA Business Administration Management and Operations Business Management Club Skills Sales Software Salesforce com TapScan CMS Joomla WordPress Desktop Publishing Software Photoshop Illustrator Plethora of hardware repair and diagnostic skills Experienced Desktop Support and trainer
|
Generate a Resume for a Information Technology Job
| null |
IT MANAGER Highlights Customer and Client Relations Advanced Troubleshooting Techniques Project Management and Tracking Windows Server 2003 2008 and 2012 Windows XP Vista 7 8d Experience IT Manager December 2013 to Current Company Name City State Stabilize and manage infrastructure and applications for corporate and remote facilities Create standard hardware and software lists and purchased based on those lists Create fiscal year budget for IT department Perform thorough IT audit and proposed various changes based on the audit Administer various information technology systems and applications Plan and manage information technology projects Define and plan employee training programs for internal staff Maintain production database applications Analyze system performance and make recommendations to management for infrastructure upgrades and or changes Reduce system downtime by diagnosing and resolving complex technology related issues Negotiate vendor contracts to ensure the correct product at the lowest cost Streamlined internal communication platform Perform routine vulnerability and risk assessments for company infrastructure Perform regular security audits of internal infrastructure and applications Implemented Voice Over Internet Protocol Phone System for entire organization Manage corporate website and made necessary edits and adjustments Work with various departments to determine technology needs Provide end user support to in office and remote users Senior Technical Analyst October 2010 to December 2013 Company Name City State Manage team of help desk technicians to ensure excellent customer satisfaction and prompt issue resolution for over 30 clients Maintain monitor ticket queue for myself and other technicians Work with technicians to determine correct issue escalation path Administer various information technology systems and applications Analyze system performance and make recommendations to management for infrastructure upgrades and or changes Maintain consistent communications with client point of contact Own complex client help desk and infrastructure rollouts Develop detailed technical documentation and processes for the clients Work closely with the Director of IT to develop help desk policies and procedures Make technical recommendations to clients based on need and cost Act as account owner for select accounts Formulate monthly help desk budget and manage accordingly Work with team and vendors on technical training needs Director of Information Technology January 2010 to October 2010 Company Name City State Manage corporate network and ensure high system availability Develop backup and disaster recovery plan Reduce system downtime by diagnosing and resolving complex technology related issues Administer MPLS network between remote locations Coordinate construction and configuration of remote offices Implement corporate infrastructure monitoring program Manage corporate phone and voice mail systems Provide quality support to all personnel Communicate with President CEO on all technical matters Director of Information Technology June 2004 to December 2009 Company Name City State Manage corporate network and ensure high system availability Maintain disaster recovery methods and backup procedures Administer 68 Local Area Networks Investigate and implement a document management solution Manage internal phone switch voice mail system Oversee IT staff to ensure job expectations are met and train in any deficiencies Implement an incident reporting system that allows tacking of issues and their correction in a timely manner Formulate departmental policy and procedure documents Create annual IT budget and monitor all IT related expenditures Research and recommend system development priorities Effectively communicate relevant IT related information to superiors Communicate with all departments to ensure all Information Technology needs are met Write technical documentation for hardware and software installation end user support documents and client PC standards Negotiate with vendors to create a cost effective solution for hardware software and maintenance agreements Provide end users with training classes on Microsoft Office products Reduced cell phone bills by 40 and travel expenses by 45 by implementing policy and procedures for each Exceeded job expectations with minimal supervision required Project Manager June 2000 to December 2003 Company Name City State Provide leadership and direction to installation team members by investigating the radiology department workflow gathering requirements managing scope and ensuring quality throughout the installation Work with the sales team to determine the PACS Radiology Information Systems and or Hospital Information System needs of the imaging center or hospital Coordinate with vendors hospital staff and hospital administration to determine the project timeline Aware of HIPAA guidelines and their implications throughout the project timeline Investigate Radiology modalities to determine DICOM compatibility and or upgrade needs Participate in all aspects of equipment installations Communicate feedback to management regarding the needs of the sites Develop procedures to deploy client PCs with a standard image and security policies Work with help desk team to develop consistent help desk methods and call logging techniques Education Bachelor of Science CyberSecurity May 2015 University of Maryland University College City State CyberSecurity Computer Information Systems August 1993 Middle Tennessee State University City State Computer Information Systems Skills Antivirus Backup Exec Backup budget Cisco Router Cisco Citrix hardware contracts client clients customer satisfaction database applications Database Management DELL direction disaster recovery document management Email employee training Ethernet Firewall help desk image imaging Information Systems Information Technology Local Area Networks leadership Linux logging Mac Director managing Exchange Microsoft Office Suite Office Microsoft Office products SharePoint Windows 9 2000 NT migration Network Networking PACS personnel Phone System policies processes Property Management quality Radiology reporting Research sales software installation supervision Switch Symantec TCP IP user support technical training technical documentation phone Toshiba Trend upgrades upgrade VPN Vista voice mail website Windows Server workflow
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY COORDINATOR Professional Summary Highly talented and accomplished Paralegal with extensive experience in investigative and online legal research More than 5 years of experience working in the legal field Knowledgeable in all aspects of case preparation and representation previous court experience familiar with filings petitions case management and interviewing Excellent research documentation reporting abilities outstanding communication and presentation skills Predisposed to procedural and methodological approaches to problem solving and analysis Detail oriented with a demonstrated commitment to excellent customer service Core Qualifications LexisNexis Westlaw Concordance CaseMap Knowledge of Local State and Federal laws Principles and Practices of Legal Communication Court Procedures Processes Results oriented Client focused Interview Techniques and Methods Word Excel PowerPoint Access Project Experience Information Technology Coordinator 01 2014 Current Company Name City State Worked across all levels of the organization to support the Corporate Information Officer CIO and the Senior Leadership Team Enable the CIO and Senior Leadership Team to effectively and efficiently execute their duties by continuously managing maintaining appointment calendars and documentation of forecasted project plans milestones communications derived from their initiatives commitments and ongoing management functions Single Point of Contact SPOC for in house Information Technology Operations Assessment Maintain client files vendor files and deal sensitively with confidential material and general office management Support business resiliency management program BRM in developing key principles and scope documentation Support IT communication and employee engagement by working cross functionally to develop and organize IT Town halls and other functions Gather and analyze data to understand and assist in improving IT business communication and functions Collect compile and interpret data as it relates to business critical vulnerabilities Self directed detail oriented outstanding organizational skills coupled with excellent task and time management skills Executive Assistant Contractor 01 2013 09 2013 Company Name City State Key executive support person in the management coordination and implementation of the operations of the Quality department responsible for interacting on behalf of several Vice Presidents with all elements of the department and to foster productive relationships among key executives Organized managed and executed initial and follow up communications travel facilities set up programs and program participants Oversaw the management of the Vice President s calendar and relieved him of managerial detail including but not limited to scheduling rescheduling and prioritizing as needed On boarded and separate employees Governed computer hardware software computer peripheral equipment procurement and ensured set up of employee hardware Legal Administrative Supervisor 10 2006 07 2012 Company Name City State Coordinated the support function in the Law School Division Chicago Office Supervised temporary staff performed administrative personnel related activities monitored workflow supervised and oriented new employees and ensured efficiency of work processes Supported the Vice President of Sales Director of Sales and several Attorneys within the law school organization and assisted with projects as needed Established work priorities supervised motivated and evaluated the work of assigned staff Prepared reports regarding workflow management and other business operations within the office Performed timekeeping other administrative functions and coordinated the completion of timely performance appraisals Conducted research organized data generated reports prepared correspondence documents and presentations for attorneys and senior management Responsible for coordination of all client meetings developed a tracking system to ensure timely and appropriate scheduling created meeting materials including spreadsheets handouts and executive summaries and ensured successful follow up on action items resulting from meetings Education 2014 College of Lake County City State CFTC Computer Forensics Technician Certification Computer Forensics 2014 College of Lake County City State CFAC Computer Forensics Analyst Certification Computer Forensics 2013 College of Lake County City State Certificate of Completion Paralegal Studies Legal Approved by the American Bar Association 2008 Strayer University State Bachelor of Science Computer Information Systems InfoSec Computer Information Systems Emphasis in InfoSec Graduated Summa Cum Laude Certificate of Completion Cisco Studies Training for Cisco CCNA CCNA Security CCNA Voice Microtrain Lombard IL 2012 2013 Encase and FTK Certification Candiate Training for Encase and FTK Certification 2016 Professional Affiliations Member Illinois Paralegal Association Member National Federation of Paralegal Association Member Cook County Bar Association Member Lake County Bar Association Skills Executive and Legal Support Business Analysis Strong Communication Skills Business Operations Detail oriented Documentation and Time Management Information Technology and Technical Support Leadership Legal Terminology Managerial Experience Meeting Organizational Skills Advanced Problem solving Skills Paralegal Performance appraisals Personnel Presentations Processes Procurement Project Management LR W Westlaw LexisNexis
|
Generate a Resume for a Information Technology Job
| null |
IT TECHNOLOGY SPECIALIST Professional Summary Analyst with extensive experience in Information Technology Proficiencies include trouble shooting hardware and software issues Experienced Service tech with excellent client and project management skills Action oriented with strong ability to communicate effectively with technology executive and business audiences Core Qualifications TCP IP Network monitoring and tools storage management knowledge of desktop support procedures and active directory skilled in software and Microsoft operation installation and maintenance working knowledge with Windows 2000 2003 2008 Server install Microsoft office 2000 through 20010 applications software Windows XP Vista 7 and 8 pc and lap top install and management Professional installation and upgrades Network Security and protection measures networking cable patch panel install testing and layout fiber optic installation testing and lay Web development and design using software front page html and python applications Experience IT Technology Specialist 09 2015 to 04 2016 Company Name City State Monitored multiple databases to keep track of all company inventory Successfully led key projects which resulted in positive outcome Provided onsite training Provided Tier1 Tier2 level support Perform Tier 3 level support to customers on operational or maintenance aspects of system equipment Perform service repair and or install of company products including system hardware software PCs and POS equipment Perform general maintenance repair computer systems and peripheral equipment Replace and install cable cat5 network cable Managed and trouble shoot telecom phone system Field Service Tech 03 2014 to 04 2015 Company Name City State Level 1 Field Service Tech Provided Tier1 Tier2 level support Perform Tier 3 level support to customers on operational or maintenance aspects of system equipment Perform service repair and or install of company products including system hardware software PCs and POS equipment Perform general maintenance repair computer systems and peripheral equipment Replace and install cable cat5 network cable Information Technology Specialist 08 2010 to 09 2006 Company Name City State Provided hardware support related to pc lap tops note books technical issues software application and OS issues Assists clients with recommending scheduling and implementing system hardware and or software upgrades based on needs and anticipated growth Set up and maintained active directory requests setup network ids email accounts and remote desktop support for specific client Offered assist for website design layout and hosting Offered residential customers technical support with hardware and software issues related to hard drives power supply replacements and virus removal Information Technology Specialist 09 2006 to 08 2010 Company Name Conducted analysis to address network issues which led to install of a T1 line Monitored multiple databases to keep track of all company technology inventory Provide trouble shooting support in matters related to computer hardware and software issues Identify any computer architectural requirements establish and upgrade systems maintain installation records improve system performance maintain technical knowledge Set up and maintain local area network using cable layout and fiber optic connections Configure and trouble shooting routers pix Domino Server and Microsoft Windows 2003 Server Oversee staff related issues related to computer upgrades hardware problems virus email accounts network ids remote desktop support and training Develop policies and procedures for internet access and antivirus installations Communicate effectively with end users vendors and upper management Trained end users in office applications and security issues Managed all pc hardware and software office applications and installations at the local branch offices feed mills and truck shop in the Laurinburg Bladenboro Tar heel and Nichols S C locations Education Bachelor of Science Business Management August 05 National American University City State Business Management Associate Degree Business Computer Programming May 92 Robeson Community College Business Computer Programming CERTIFICATIONS Comptia Network February 14 Comptia A February 14 Skills active directory antivirus C cable cat5 computer hardware hardware client clients email front page hard drives hardware support html ids internet access local area network layout Domino office applications Microsoft office 2000 Windows 2000 Microsoft Windows 2003 Server Windows XP Network Security Network networking OS all pc hardware phone system Develop policies POS power supply python routers scheduling TCP IP technical support desktop support telecom tops trouble shooting upgrades upgrade Vista website design Web development and design
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY ADMINISTRATOR Professional Profile I am a jack of all trades IT guy at one of the premier intellectual property law schools in the world whose job description and responsibilities continue to evolve with the ever changing opportunities that new technology provides Extremely self motivated detail oriented and organized I thrive most when presented with opportunities to creatively solve new and interesting challenges Qualifications Systems administration Strong verbal and written communication Vast help desk experience Team leadership Network administration Extensive knowledge of Apple products Project management Innovative legal experience Experience Company Name City State Information Technology Administrator 09 2014 to Current I oversee the purchasing management and maintenance of all infrastructure related hardware and software while simultaneously overseeing end user hardware and software support for a law school with roughly 85 FTE faculty staff and 275 students with a roughly 1 1 PC Mac user ratio I work closely with the Durham campus all IT vendors and our BSC office to develop and manage the IT budget including all IT related service and maintenance contracts while also developing and maintaining IT policies as they relate to law school operations and academics Duties include managing a 5 host 40 server VMWare farm help desk system network monitoring system campus wide physical building security system ID card system printing infrastructure electronic exam system backing up all critical data on the UNH Law network and administering a plethora of fileservers webservers and web applications including various content management systems I work with system administrators in Durham to design and maintain the entire network on the Concord campus Extensive knowledge installing and supporting various server platforms including Windows linux Mac OS Server Company Name City State Associate Director of Computer Services 07 2000 to 09 2014 Primary responsibilities included the day to day support of end user hardware software and peripherals in a mixed Microsoft Windows Mac OS X linux and Novell environment while also assisting with the everyday demands of maintaining a rather complex campus wide network that was driven by a predominately Cisco infrastructure Reported directly to and served as the immediate backup for the Director of Computer Services Designed and implemented the first ever wireless network on campus which I administered and upgraded through three different platform changes over the course of thirteen years Planned and administered the campus upgrade initiatives from Windows 98 to Windows XP Windows XP to Windows 7 and numerous Mac OS and iOS version upgrades After Franklin Pierce Law Center integrated with UNH I developed the plan for and administered the transition from a predominately Novell based infrastructure to a predominately Microsoft based infrastructure including transitioning our e mail platform from Novell GroupWise to Microsoft Exchange Company Name City State District Computer Technician 08 1999 to 07 2000 I supported all end user related hardware and software demands for the entire school district Duties ranged from day to day troubleshooting to implementing new technologies such as the first ever Apple Airport WiFi network and roaming iBook lab Company Name City State Electrician s Apprentice 06 1990 to 07 1999 Predominately industrial electrical work mostly in a manufacturing setting with some residential work mixed in Education Bachelor of Science Exercise and Sports Sciences 1999 Colby Sawyer College City State USA Skills Platforms and protocols Microsoft Windows Microsoft Windows Server Microsoft Active Directory Microsoft Group Policy Microsoft Office for Windows and Mac Microsoft Exchange Mac OS X Mac OS X Server Apple iOS Android CentOS SUSE Enterprise Server Novell Netware Novell eDirectory Novell GroupWise Novell Open Enterprise Server Novell Datasync Mobility Server Novell Teaming Novell Zenworks Novell Zenworks Configuration Management Adobe Acrobat Adobe Connect Pro Apache OpenSSL IIS MYSQL PHP HTML SSL LDAP DHCP BIND DNS TCP IP Appliances and applications Drupal Expression Engine Aerohive Bluesocket Wireless Controller Barracuda Anti Spam Appliance Barracuda Web Filter BarracudaWare SonicWall NSA including VPN 3Com NBX Avaya Cisco PIX Cisco Network Assistant Blackberry Enterprise Server VMWare ESX VMWare Fusion Pharos Uniprint NTop Nagios NagiosQL Icinga Cacti RealChat MRBS WebCalendar vBulletin Movable Type WordPress MediaWiki Gallery2 Gallery3 SIMPLE Joomla Moodle Mailman EMS Campus EMS Master Calendar Virtual EMS C Cure Remedy TeamDynamix Extensive hardware knowledge and experience especially with Apple Micron Lenovo Dell HP Laserjets Canon MFDs and Xerox MFDs Salary History University of New Hampshire School of Law formerly Franklin Pierce Law Center 2 White Street Concord NH 03301 Associate Director of Computer Services 07 2000 09 2014 Starting Salary 31 500 Ending Salary 54 000 University of New Hampshire School of Law formerly Franklin Pierce Law Center 2 White Street Concord NH 03301 Information Technology Administrator 09 2000 Present Starting Salary 62 300 Ending Salary 62 300
|
Generate a Resume for a Information Technology Job
| null |
SENIOR VICE PRESIDENT AND CHIEF INFORMATION OFFICER Core Accomplishments Strategized with various areas of business to develop a proof of concept with an international financial company headed by a world renowned Nobel Peace Prize winner to establish the principle of micro lending for low income immigrant families Professional Experience Senior Vice President and Chief Information Officer 01 2009 to Current Company Name City State Industry expert in a wide variety of technology systems business applications and IT service management Primary focus Network Security and IT Operational Management using the fundamentals of scalar design architecture and business process improvement Create living technology that supports strategic vision and goals as well as growing customer needs Instituted a technology roadmap to guide the IT department with proper business alignment to create measurable efficient and sustainable technology for Goodwill s various business verticals Retail and eCommerce Employment and Contracts Mission Services Outsourced selected portions of the IT process to facilitate the development of additional operational efficiencies to improve the technology infrastructure Designed and collaborated with architects engineers and industry technology leaders in the build and operation of Second Generation Data Centers and collocated sites Designed a Business Continuity strategy that incorporates all critical aspects of the business to ensure the business remains solvent in the event of service interruption or significant business disruption Improved IT spend through proper fulfillment and procurement process provisioning CapEx and OpEx improvements realized to ease the associated costs of technology growth Proper sourcing of selected areas of the IT business process through staff augmentation outsourcing in sourcing and near shore opportunities to improve IT effectiveness and service delivery Provided guidance and expertise on various panels as well as interviewed by various media outlets and corporations for case studies and dialogues around strategic IT CIO magazine Fierce CIO CIO Zone Enterprise Mobility Enterprise CIO Forums CIO Summit CDW CDM Cisco Splashtop VEEAM Airwatch Quantum Technologies ZDNet Vice President Information Technology 01 2005 to 01 2009 Company Name City State Designed a system to overhaul the entire information gathering and distribution process through the use of portal technology Streamlined operations and in doing so foster an atmosphere of empowerment and accountability using the principles of Enterprise Resource Planning Outsourced selected portions of the IT process to facilitate the development of additional operational efficiencies to improve the technology infrastructure reduce costs improve effectiveness and sharpen internal focus on development activities Developed a Managed Print Service MPS program with a Multi Function printer network to produce copy print email e file and scan at stations within key departments as part of a preliminary Document Management System The MPS significantly reduced costs for developing print materials over traditional copy machine equipment as the ROI was seen within months versus years Strategized with various areas of business to develop a proof of concept with an international financial company headed by a world renowned Nobel Peace Prize winner to establish the principle of micro lending for low income immigrant families Authored a case study to review non profit technologies This study was based on a review of industry leading technologies in comparison to Goodwill s Retention Policy as it related to the Disaster Recovery Policy Business Continuity Plan Realized a 43 savings over the cost of the equipment Technology Visionary Developed the ROI gained approval and then guided the development and subsequent re development of a homegrown case management application to improve the future state of Mission Service and Employment business verticals This application has been a proven leader among competitors Technology Visionary Engineered the platform to support Goodwill s first Blade Server and Data De duplication technology as well as server virtualization to increase performance and availability while reducing management overhead the fore runner to some of the technologies widely used by Fortune 100 companies from that time until now Manager Senior Network Engineer Information Technology 01 2001 to 01 2005 Company Name City State Challenged to secure and improve reliability of wide area network and all future business expansions sites Chief Architect Designed and implemented corporate wide platform independent Personal Information Manager PIM with Microsoft Exchange Outlook to replace Novell based Pegasus email system Strategic Visionary Chief Architect Designed and Implemented the process of a tiered in place migration from Novell NetWare to MS Windows transitioned from Netware Directory Service to Microsoft Active Directory Service migrated user and group accounts transitioned from Novell based WAN to an Active Directory Domain Forest migrated file and print services redesigned proprietary databases Responsible for overall performance and availability of all aspects of the network Analyze network and design upgrades changes as needed Assess the company s current and future network needs using scalable systems Responsible for all aspects of E mail group Oversee the design development release and maintenance of e mail application systems Responsible for all aspects software and hardware of organization s network systems Recommend implement and maintain network architectures LAN and WAN Assist in the development and maintenance of network communications Use knowledge of LAN WAN systems to help plan and install internal and external networks Test and evaluate network systems to eliminate problems and make improvements Network Administrator 01 1997 to 01 2001 Company Name City State Network Administration Install configure and maintain organization s network Build networks and maintain external and internal web presence administer the networks Perform system backups on its internal and external web network servers Design and support server systems and supporting software Support monitor test and troubleshoot hardware and software problems pertaining to LAN Install configure and repair workstations Provide end users support for all LAN based applications Education Bachelor of Arts Geography State University of New York at Stony Brook City State US CERTIFICATIONS AFFILIATIONS Bachelor of Arts Sociology Bachelor of Science Biochemistry Associates Geography State University of New York at Stony Brook Stony Brook New York Certifications Microsoft Certified Systems Engineer Certified Information Systems Security Professional CISSP Certified Ethical Hacker CEH v8 Information Technology Infrastructure Library Foundations Goodwill Industries International Executive Development Program Graduate Mobile Enterprise Executive Panelist Gartner Summit Panelist Enterprise CIO Forum Contributor Wall Street Journal CIO Contributor Candidate Skills Business Continuity Technology Infrastructure File Lan Architecture Business Process Improvement Cdm Cisco Contracts Ecommerce Fulfillment Network Security Opex Process Improvement Procurement Provisioning Retail Retail Marketing Security Case Management Copy Machine Disaster Recovery Document Management Enterprise Resource Planning Increase Lending Operations Roi Server Virtualization Virtualization Active Directory Databases Directory Service Engineer Exchange Lan wan Maintenance Microsoft Exchange Netware Novell Outlook Backups Its Network Administration Workstations Certified Information Systems Security Professional Cissp Information Technology Infrastructure Library Itil Journal Systems Engineer Systems Security Biochemistry
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SPECIALIST WEB GS 11 Career Overview Objective IT Specialist GS 2210 9 CUSTSPT NOC Merit 2016 0031 Experienced Systems Analyst with diverse industry experience in government maritime forestry research and development Professional expertise includes systems applications disaster recovery planning customer services including remote phone and local one on one Qualifications Excellent communicator Adopts technology to business needs Stays current with technology Excellent interpersonal skills MS SharePoint MS Access MS Office Adobe Suite OS s Windows Linux Mac Skype WebEx Adobe Connect MS Lync Technical Skills Skills Experience Total Years Last Used Level I II and III customer Support Regional System Manager 5 September 2014 System installs and upgrades of agency software System Admin 5 September 2015 Accomplishments Awarded by the Forest Service Pacific Northwest Research Station for developing publishing innovations multiple website support and championing SharePoint Also awarded for superior performance during 2013 Awarded by the Forest Service Pacific Northwest Research Station for delivering superb computer assistance to the Communication Application Program and demonstrated outstanding support to the maintenance of the stations websites and demonstrating extra effort in updating research related databases and for researching new media sources such as e pubs for the station s publications Key developer and supporter for a new Regional Examination Center REC Merchant Mariner database which was widely adopted by several REC s across the United States for the U S Coast Guard Work Experience Company Name City State Information Technology Specialist Web GS 11 08 2013 to 02 2016 Over two years of planning coordinating and identifying business and research functions resources and services working with the Forest Services Climate Change Resource Center CCRC Coordinated testing and improvement of Chief of Information Office CIO Virtual Machine Primer training guide for use by the Forest Service IT specialist to transform web services to a Content Management System using Drupal with Linux platform Established a prototype site for training web team members in preparations for migration to a new content management system Instrumental in researching planning and collaborating with teams in the Forest Service to increase the knowledge base of Drupal SharePoint and eBooks for PNWRS R D and members CIO WO levels Apply federal department and agency web regulations and policies Trained program departments to use MS SharePoint to collect files data publications and agency policies into one central hub Ensure that all material presented is in compliance with copyright requirements and section 508 of the Rehabilitation Act Company Name City State Computer Assistant GS 5 03 2010 to 08 2013 Managed internet and intranet sites Created and modified publication database entries within the Forest Services Research Information Tracking System RITS Administered SharePoint sites Provide group and one on one training to staff and new site owners Converted print publications to eBook format for eReaders including embedding video and audio media clips Company Name City State Computer Department Intern 09 2008 to 06 2009 Designed and proto typed a web based IT assets inventory tracking system using Linux Apache MySQL PHP HTML and CSS Assisted all levels of school districts technical staff with projects and day to day operations Planned and deploying technology for teachers and students in the Camas School District including software migration computer and server upgrades Establish a fleet of Linux OS laptops that saved the school district over 250 000 by repurposing old laptops marked to be recycled Assist with Citrix software MS Office Adobe Suite Linux based Ubuntu and applications Installed maintained and repaired network hardware software on multiple campuses Setup over 80 media presentations carts with sound systems for classes working after normal work hours and weekends to minimize downtime for classrooms Company Name City State Database Intern 06 2008 to 08 2009 Create a patient tracking system using MS Access relationship database to help market a naturopathic clinic Company Name City State Office Building Manager 01 2005 to 10 2005 32 hour work week Managed a church office created correspondence and newsletters Scheduled and setup satellite seminars and media presentations Coordinated building use for Homelink River charter school to provide a safe and functional classrooms and facilities Scheduled and supervised events for church and school Company Name City State Geek Squad Tech 10 2004 to 12 2004 Geek Squad Tech Assist customers with troubleshooting their computer problems and technical questions Upgrade hardware and software removed viruses spyware sold computers and accessories setup new computers to BestBuy specifications for quick sales Company Name City State Marine Science Technician E 6 11 1984 to 05 2004 Provided level I II and III IT support as a Regional System Manager for other 400 workstations across multiple Coast Guard campus at remote field stations and for facilities on ships Provided training a assistance to system operators at units in problem solving daily operations including system backups user profile setups and user support Displayed courtesy and strong interpersonal skills with all customer interactions Built and maintained successful relationships with service providers dealers and consumers Assisted customers with technical issues via email live chat and telephone Created and supported multiple MS Access databases to track business needs Education and Training Master of Science Management and Organizational Leadership 08 2015 Warner Pacific University City State USA Management and Organizational Leadership Certification ITIL Foundation 2016 New Horizons City State USA Bachelor of Science Technology 06 2009 Eastern Washington University City State USA Technology Site Builder and Theming Drupal Content Management 08 2012 OpenSourcery City State USA Additional Skills Web Content Management Systems team collaborator facilitator innovator inspection audits presentations researcher self starter T1 problem solver
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY BUREAU DEPUTY DIRECTOR Professional Summary Senior Information Technology Professional with more than fifteen years of experience directing and managing large and complex IT Operations and Data Center Resourceful thinker methodical problem solver and analytical in all facets of technical management Proficient at educational and advanced enterprise related technology solutions A strong decisive leader who leads by example and hardworking professional focused on results and details Fully bilingual in English and Spanish Core Qualifications IBM Enterprise z System x Servers Microsoft Windows VMWare ESX Cloud Computing Operating Systems Microsoft Windows z OS zVM AIX SUSE Linux Databases SQL DB2 ORACLE ADABAS Tools Office Project Visio SharePoint Exchange MSCCM SolarWinds Orion Tivoli Track It Communication Security Frame Relay MPLS FCIP Enterasys CISCO Fortinet Experience Company Name January 2010 to Current Information Technology Bureau Deputy Director City State Oversee and lead the Infrastructure Operations IT Service 24x7 This includes the supervision of four divisions 1 Programming Applications 2 Networking Communications 3 Desktop Services Support and 4 Operating Systems Database Performance management and KPIs Key Accomplishments Oversees a department of 140 contractors and employees Manages infrastructure data network of 9 300 users 250 sites Evaluates direct cutting edge technology solutions for the implementation of 53 IT projects Company Name October 2009 to January 2010 Information Technology Director City State Provided technical leadership to a data center and technical supervision of analysts programmers database administrators and network as well as the support personnel Key Accomplishments Managed Data Center for 900 employees Developed an innovation and technological portfolio of IT projects in Vocational Rehabilitation Administration Supported department documentation digitalization initiatives at the Department of Labor Company Name July 2004 to August 2009 Senior IT Project Manager City State Delivered technical direction for a multimillion dollar Monitoring and Controlling System Key Accomplishments The total amount managed was 185 plants of filtration water and sewer water treatment with 1 540 facilities through the PR Island SCADA Supervisory Control and Data Acquisition Technical supervised the software analyst programmers and database administrators during the software development and implementations of Department of Health compliance systems Career Notes Company Name January 2003 to June 2004 IT Business Consultant City State Assist in computer network voice integrator in over 11 Medical Center locations Consulted for individuals and organizations in information technology business solution Company Name January 2003 to August 2004 Information Technology Business Consultant City State Assist in computer network voice integrator in over 11 Medical Center locations Consulted for individuals and organizations in information technology business solution Company Name January 2003 to June 2003 Professor City State Taught courses in 1 Optical Networking 2 System Analysis and Design Company Name September 1999 to August 2003 Professor City State Taught graduate courses in 1 Data Communication Networks and Distributed Processing 2 Computer Concepts and Programming Tools 3 Relational Databases Education Capella University Ph D Organization and Management City State US Inter American University Educational Computing City State US Educational Computing University of Puerto Rico BSBA Finance Computers City Puerto Rico Finance Computers Languages Fully bilingual in English and Spanish Additional Information Awards Honors Computerworld Honors Award Laureate Medal California April 2001 Chamber of Representatives of Puerto Rico Achievement Award June 2000 AITP Distinguished Information Science Award in the Government Sector from Association of Information Technology Professionals Puerto Rico Chapter October 2000 Skills ADABAS AIX analyst Application Development Budgeting business solution CISCO Coaching Databases Database Department of Health direction documentation edge English Forecasting Frame Relay IBM DB2 information technology innovation leadership Linux Notes Mentoring Exchange Office SharePoint Microsoft Windows Enterprise network Networking Networks Operating Systems OS ORACLE Performance management personnel PhD PR Process Improvement Programming Project Management Rehabilitation Relational Databases SCADA Supervisory Control and Data Acquisition Servers software development Spanish SQL Staff Supervision supervision System Analysis and Design Technical Management Telecommunications Tivoli Track It Visio water treatment
|
Generate a Resume for a Information Technology Job
| null |
AMC COMPUTER SPECIALIST AND INTERN Summary Information Technology Specialist with twenty nine years of experience launching environments focused on telecommunications concepts principles methods practices and solutions Savvy compassionate impact oriented performer with attention to detail technological know how and lifecycle project planning expertise Successfully manages accounts while analyzing technical requirements to ensure client and customer satisfaction and enterprise integrity Consistently develops innovative and workable solutions to unique customer requirements An effective IT Manager with a proven track record for building highly productive teams with healthy morale Promotes security awareness ensuring sound security principles are implemented Highlights Strong Interpersonal skills Exceptional Listening and perception skills Excels in writing Information Technology SME Timely Efficient Test and Evaluation Expertise Leadership Management Project Management Conflict Resolution Cobol Programming ADA Programming Procurement Clerk BPA s Acquisition Experience COR Formal Briefings Accomplishments I provide spiritual support within my organization on a daily basis I serve as Branch Chief and Division Chief whenever I am appointed I Initiate and facilitate impromptu meetings with the technology team to share pertinent information or to solve workplace issues I am a mentor and sponsor of ATEC HQ s Customer Support Intern and Summer hire I represent ATEC in many Command sponsored special events as a singer actress and mistress of ceremonies Experience AMC Computer Specialist and Intern Sep 1989 to Sep 1992 Company Name City State As a Lead Cobol Programmer Wrote two programs to estimate the cost for the Panama Canal Conflict Coordinated with QA testers for end to end unit testing and post production testing Implemented system security and data assurance software Developed custom software solutions for the organization Oversaw deployment configuration and documentation procedures Implemented and tested enhancement feature requests to enhance product functionality Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes Drafted two project work plans per week Organized and held meetings with stakeholders contractor product teams and customers Coordinated all hardware acquisitions Coded user customizable applications that converted raw data from design engine to easily understandable graphical formats Computer Specialist Special Assignment Jun 1992 to Oct 1993 Company Name City State Detailed as Junior Engineer for PM EWRSTA Camp Evans Wall New Jersey In this capacity I assisted the Lead Software Engineer in writing the code to repair the Kiowa 58D helicopter computer module Project was successful From coding to test and evaluation Authorized to go TDY to Fort Bragg N C to test our code in the vehicle Briefed 300 civilians and 60 soldiers on the test evaluations and repair of the aircraft under of the orders the PMEWRSTA PM Colonel Arthur Hurtado Fort Myers Florida In addition I served as a Lead Project Manager using the Artemis Schedule Publisher software to track Electronic Warfare systems and the respected repair schedules Information Technology Specialist Sep 1992 to Sep 2011 Company Name City State Experienced in management of principles evaluation techniques and systems management and planning 2003 2011 Efficient planning and delivery of customer support services including installation configuration troubleshooting customer assistance and or training in response to customer requirements 2003 2011 Efficient planning and delivery of customer support services including installation configuration troubleshooting customer assistance and or training in response to customer requirements 2003 2011 Served as the only CECOM Command ADA Programmer Information Technology Specialist Sep 2011 to Current Company Name City State Effective Acting branch and division chief of Customer Support Branch ATEC Headquarters G6 APG Maryland 2013 2015 SWE on Information Systems Security 2011 2015 Implements IT concepts principles and methods and practices providing technical oversight and Headquarters systems monitoring 2011 2015 Identifies and solves complex technological problems by determining accuracy and relevance of information while evaluating potential sources of information and disseminating solutions 2011 2015 Efficient planning and delivery of customer support services including installation configuration troubleshooting customer assistance and or training in response to customer requirements 2011 2015 Knowledge of Local Area Network security requirements and techniques tor protecting computer systems from viruses datatampering and unauthorized system entry 2011 2015 Skillfully analyzes plans designs implements documents assesses and manages enterprise structural framework 2011 2015 Knowledgeable of system requirements and techniques for planning current and future system architecture requirements 2011 2015 Expertise in Information Technology security principles concepts practices systems software database software and immediate access storage technology to carry out activities leading to security certification or accreditation 2011 2015 Knowledgeable of telecommunications characteristics and capabilities of systems media equipment and related software systems 2011 2015 Ability to assess risk factors and advise on vulnerability to attack from a variety of sources and procedures and methods for protection of systems and applications 2011 2015 Defines and executes application alignment with business strategy performance service levels business intelligence and management data privacy compliance policy and information security 2011 2015 Expertly applies analytical processes to the planning design and implementation of new and improved information systems to meet the business requirements of customer organizations 2011 2015 Utilizes knowledge of information technology principles methods and security regulations and policies to administer various information security programs 2011 2015 Ensures confidentiality integrity and availability of systems networks and data through the planning analysis development implementation maintenance and enhancement of information systems security programs policies procedures and tools 2011 2015 Served as Lead IT Specialist providing computer networking and peripheral support to ATEC Headquarters QIP s in RTC DTC and JITC 2014 Education Bachelor of Arts Business Admin and Management January 2016 Pillar College City State USA I am currently a full time student maintaining a 4 0 GPA in an accelerated program I have completed the following classes Organizational Management Business Management Business Communications and Theology Security Plus Certification Microsoft Certified Professional MCP Computer Software 2006 CED Solutions City State USA I have earned maintained and utilized my Security Plus certification Defense Acquisition University Training Course Completion ACQ 1 01 1 30 201 SAMJOJ CLE 003 060 ACQ 2036 Army Civilian Training Education Development and System Courses Moving from Technical Professional to Management Project Information Technology Management Information Assurance Fundamentals IAF Introduction to Project Management Acquisition Workforce 2015 Defense Acquisition University City State USA I will acquire my Information Technology Level 3 certification in November 2015 Certifications Microsoft Certified Professional MCP Security Plus Skills Procurement Clerk Purchasing Agent Computer Programmer Contracting Officer Representative COR Customer Support Information Technology Information Security Hardware Network systems Decision Making Information Systems IT Strategy Local Area Network Microsoft Certified Professional MCP Policies Processes Project Management Risk Assessment
|
Generate a Resume for a Information Technology Job
| null |
SENIOR DIRECTOR INFORMATION TECHNOLOGY Executive Profile A distinguish Director of Information technology with expertise in diverse range of industries within multiple industries settings globally Demonstrated success in Network design and management Enterprise Resource Planning implementation and management Cloud Technologies and Internet Technologies Well Organized results oriented individual with proven ability to implement standards processes and procedures the improve business functionality Solid management skills capable of building leading and motivating individuals to maximize productivity while forming cohesive team environments Exceptional communicator focused on building strong client relationships Skill Highlights Small business development Project management Leadership communication skills Business operations organization Client account management Negotiations expert Budgeting expertise Employee relations Self motivated Collaborative Decisive Enterprise platforms Forecasting specialist Knowledge of Product Lifecycle Management PLM Hardware and software upgrade planning Product requirements documentation Self directed Scrum methodology Performance criteria tracking Core Accomplishments Saved more than 10 million amortized over 3 years by using cloud technologies instead of buying new infrastructure hardware to upgrade infrastructure for Weston Educational Group Directed the implementation of a new Student Information System and Customer Relations Management system for 2 colleges Both projects were completed on time and under budget Increased core system availability to 99 999 by developing standards and architectural governance and implementing best practices Led a successful implementation and integration of an acquired college into the Weston Educational Group Project was completed a month ahead of schedule and under budget Reduced the incidence of IT issues by 50 globally by using visualization tools such as Tableau and DOMO to identify trends in support tickets which resulted in more training to address root causes Operations Management Managed all technologies at 10 campuses spread from Florida to California for Weston Educational Group These technologies were used by students faculty campus administration and corporate office staff and executives I oversaw all day to day operations of the Information Technology department of Weston Educational Group Staff Development At Weston restructured the team to a smaller more flexible team and used outsourced resources for more specialized functions This resulted in a 60 reduction in payroll expense At American Career College and West Coast University I mentored and coached employees resulting in no staff turnover and also been recognized as one of the best Business Analyst team in Campus Management Corporation implemented sites globally At BatchMaster Software I launched a new consultant group to implement a manufacturing based ERP system using the rapid implementation module I devised This increased successful implementation by 80 and reduced implementation time to 4 weeks At BatchMaster Software I also implemented a support team in India that provided post implementation support based on new policies and procedures I created Customer satisfaction increased by 75 I was voted the employee of the year in 2010 out of over a thousand employees for outstanding contributions and going above and beyond Presented at industry conferences every year starting from 2012 on integrated solutions and automations tools to help improve efficiency and data integrity Professional Experience 02 2015 to 11 2016 Senior Director Information Technology Company Name City State Weston Educational Group Inc is a private post secondary institution focused on the Allied Health and Personal Wellness sector It has 3 major brands with campuses spread from Florida through to California As the Senior Director I oversaw the day to day operations of all aspects of technology This included a student and faculty portal that needed to be support 24 7 a Student Information System SIS that was used to manage all aspects of the student matriculation from a lead through financial aid to academics student services and career services Spearheaded phone system migration to the cloud resulting in a 99 999 uptime in the phone system It also reduced the maintenance cost that comes with an outdated system to 0 and allowed us to manage the system remotely Accountable for Information Technology IT including overall customer satisfaction Managed team of 6 IT professionals I restructured the department and reduced the team to 6 generalized IT personal and outsourced functions that required specialized functions This reduced payroll expense by 60 Spearheaded cross functional initiative to achieve a smooth integration of Missouri College after it was acquired into the Weston Education Group Strengthened company s business by leading implementation of industry leading SIS for the management of the campuses and CRM for admissions Negotiated a new contracts with vendors to reduce prices by as much as 28 Developed and launched regular training sessions to help associates with most common reported issues Used DOMO to visualize trends in support cases and then developed training materials on the most common reported issues Instituted a new web based support ticketing system which allowed students faculty and staff members to generate tickets requesting for help Prior to this system only staff members could generate support tickets on an internal system The new system had rules incorporated which auto routed tickets based on the characteristics selected Recommended and implemented all of the enterprise applications onto the cloud This saved the organization 10 million amortized over 3 years if we were to have upgraded the infrastructure in house to accommodate the new enterprise applications Launched the migration of the staff and faculty to Office 365 Microsoft s cloud version of office after migrating the students This enabled every user to have access to the latest version of the complete Office suite and One drive for individual file storage From a system point of view the enterprise has access to the latest versions of systems from Microsoft plus an infinite access to Microsoft resources to support the infrastructure 07 2009 to 02 2015 Senior Manager Student Information System Company Name City State American Career College and West Coast University is a private post secondary institution that trains students in the Allied Health sector with annual revenue of over 300 million Oversaw the Student Information System for both brands which had a student portal faculty portal and several integrations into other systems such as a CRM system and internal applications developed on SharePoint platform Hired and managed a team of Business Analysts and support engineers to support the Student Information System SIS Developed business processes and Service Level Agreements used by the business analysts and support engineers Oversaw an off shore development team in India to develop innovative solutions on SharePoint platform integrated into the SIS as a means of adding automation to enhance productivity and data validation Managed the relationships with vendors associated with the student information system Started with the organization as an IT Manager and led the team to stabilize the environment Collaborated with the HR department to develop on board training on systems This increased the ROI on new associated from day 1 and reduced the number of support tickets from new associates I was a key member in the process of planning and moving from a small server room to AT T collocated datacenter I advised in the development and relocation of two of the West Coast campuses 01 2005 to 08 2009 President Company Name City State Aldreteem Inc was created to support small to mid sized organizations that wanted to implement Enterprise Resource Planning systems but did not have the resources to manage the system in house Accountable for the entire business including overall customer satisfaction and profitability Created new revenue streams through by partnering with other ERP vendors that did not have our expertise to deploy solutions on Sage SAP Great Plains and Epicor Generated new business by signing a national agreement with a leading national hospitality company to manage their ERP system and provide auxiliary IT services Strengthened company s business by leading implementation of all projects 03 2001 to 12 2004 Director Client Services Company Name City State BatchMaster Software Inc develops an Enterprise Resource Planning system for the process manufacturing industries integrated into Sage Platinum SAP Business One and Microsoft Great Plains Prior to joining eWorkPlace their solution was deployed through a network of resellers who did the implementation and primary support I created new revenue streams for both parties by creating the Client Services group where the resellers focused on client relationships and sales They could resell our services Increased revenue by 60 through the creation of the client services department The department performed implementations and support Created the Rapid implementation process where we reduced the implementation from months to 4 weeks Strengthened company s business by initiating and leading the development of the relationship with SAP Spearheaded the implementation of an off shore support team to support customers post implementation Customers found the team helpful with upgrades and update and well as phone support software maintenance renewal increased by 80 Created and spearheaded the customer satisfaction survey resulting in a 45 increase in customer satisfaction which resulted in customers renewing their yearly software maintenance which increased revenue Education 2010 Business Administration Walden University City State USA 3 85 GPA Minor in Leadership Bachelor of Science Information and Business Systems Technology University of Essex City State UK Member of the world famous Essex University Afro Carib Club Played soccer for the University Skills Enterprise Resource Planning Systems Education Software Campus Nexus Student Student and Faculty portal Accounting Systems Sage Platinum Microsoft Great Plains AccountMate SAP Business One Learning Management Systems Dialoge EDU eCollege Moodle Rooms Manufacturing Systems BatchMaster Customer Relationship Management Systems Microsoft Great Plains CRM Campus Nexus CRM Enterprise BackOffice Systems Microsoft Server Microsoft SQL server Microsoft Exchange Microsoft SharePoint Linux Storage Area Network Active Directory Microsoft Terminal Services Microsoft Remote desktop Services Citrix Network Devices and Monitoring Tools Juniper switches routers and firewalls Netgear switches routers and firewalls CISCO switches routers and firewalls Solarwinds network monitoring tools Sophos Unified Threat Management IDERA SQL Management WebSense Virtual System VMWare HyperV Cloud based phone systems Cloud based storage and backup Cloud Technologies Amazon Web Services Microsoft Azure and O365 Miscellaneous Applications and Desktop Applications Microsoft Office suite Sophos Anti Virus Sophos Mobile Device Management DeepFreeze Desktop management
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY MANAGER Summary Experienced Information Technology Manager committed to maintaining innovative technical skills and up to date industry knowledge My excellent problem solving skills diagnostic ability and communication skills are assets that allow me to excel and adapt to virtually any situation Experience Company Name City State Information Technology Manager 01 2007 to Current Responsible for maintaining budget and implementing all new technologies within the firm Integral part of technology team responsible for implementing and migrating Accounting and Billing system upgrade Managed firewall network monitoring and server monitoring both on and off site Recommended architectural improvements design solutions and integration solutions Trained members of IT team regarding network security and troubleshooting of data circuits Ensured network system and data availability and integrity through preventative maintenance and upgrades Managed Migration from Exchange 2003 to Exchange 2010 Manged Migration from Windows XP and Office 2003 to Windows 7 and Office 2010 Managed and deployed Office 2010 to Office 2013 upgrade Managed migration from Physical Servers to VMWare ESXi Virtual Server environment Responsible for managing all IT related vendor and telecommunication contracts Manage all IT Vendor relationships Provided documentation on start up shut down and first level troubleshooting of processes to help desk staff Implemented company policies technical procedures and standards for preserving the integrity and security of data reports and access Company Name City State Technical Project Lead 11 2005 to 01 2007 Responsible for Maintaining Client relationships and Technical Integrity of the Infrastructure Responsible for Managing Engineers assigned to Client projects Including time management time approval and resource scheduling Successfully migrated a Novell 6 0 Cluster with Groupwise to a Novell 6 5 Cluster Responsible for ensuring timely completion of projects Responsible for Managing IT Department at specific client sites including Helpdesk management Company Name City State Systems Engineer 01 2004 to 11 2005 Install Support and maintain Novell Windows NT 4 0 Windows 2000 Windows 2003 servers Maintain and Patch over 800 servers in the current environment Manage implementation of new infrastructure from the Server Side and co ordinate with various teams to ensure deadlines are met Assisted in stabilizing Novell Groupwise 6 5 installation Implemented and maintained a SQL Cluster in a Microsoft 2003 Server environment Company Name City State Network Analyst 10 2001 to 10 2003 Managed and supported Novell 4 x and 5 x Servers Windows NT 4 0 and Windows 2000 Servers Citrix MetaFrame XPa GroupWise 5 x Second level support for all PC and Network related issues Company Name City State Night Desk Supervisor 07 2000 to 04 2001 Supervise two additional employees and responsible for all issue escalations and follow up Manage all projects and ensure on time completion Manage client relationships Company Name City State Senior Network Engineer 08 1999 to 07 2000 Responsible for all LAN WAN Infrastructure Evaluate purchase implement and maintain all Novell and Windows NT Servers Manage Cisco Switches and Routers and all WAN T1 Connections Company Name City State Network Analyst 04 1997 to 06 1999 Support 130 Novell Servers and NDS Directory Structure Responsible for upgrading and maintaining servers as well as all workstation clients Company Name City State Network Support Specialist 11 1993 to 04 1997 Responsible for All Software hardware Network phone system and voicemail installation and support Planned move of company to include all Network and electrical wiring as well as Phone system move upgrade Company Name City State Service Manager 09 1988 to 11 1993 Install and maintain all customer systems network installations and rollouts of all new computer systesm Supervised 3 additionaltechnicians Education Associate of Science Business Administration 1996 McHenry County College City State Business Administration Interests Algonquin Argonauts Football Board of Directors Secretary Algonquin Argonauts Football Assistant Coach Offensive Coordinator Additional Information AFFILIATIONS Algonquin Argonauts Football Board of Directors Secretary Algonquin Argonauts Football Assistant Coach Offensive Coordinator Skills Accounting backup Billing system budget Citrix MetaFrame Excellent communication hardware contracts Client clients documentation electrical wiring firewall Groupwise Novell Groupwise 6 5 GroupWise 5 x help desk LAN Managing access Exchange Windows 7 and Office Office Windows Windows 2000 Windows NT Windows NT 4 0 Windows XP Migration NDS network security Network Novell 6 0 Novell 6 5 Novell Novell 4 x Novell Servers Phone system policies problem solving processes Routers scheduling Servers SQL Cisco Switches T1 telecommunication time management troubleshooting upgrades upgrading upgrade WAN
|
Generate a Resume for a Information Technology Job
| null |
Objective To obtain a position in the information technology personnel development or computer science field to help manage develop and support projects and individuals ADJUNCT INFORMATION TECHNOLOGY INSTRUCTOR Experience Adjunct Information Technology Instructor 01 2014 to Current Company Name City State Taught courses concerning the Python Visual Basic and C programming languages Sat on CIT advisory board committee to improve and recruit students to the KCTCS CIT program Information Technology Instructor and School Technology Coordinator 11 2011 to Current Company Name City State Responsible for meeting the educational needs of high school students Instructed classes concerning A certification Cisco certification web design programming game design and help desk Taught programming courses concerning C Python Java and Javascript programming language as well as taught various web frameworks STC support staff for CTE Unit to meet staff s technological needs including LMS support teacher technology training and maintaining school website Developed mobile applications with student body to meet district needs Supervisor of internally ran Help Desk support ticket maintenance and department head of technology troubleshooting for staff Geek Squad Agent 04 2007 to 09 2010 Company Name City State Set up tested and configured networks desktops laptops and printers Coordinated hardware and software repair processes with outside vendors Trained new employees in effective diagnostic and repair procedures Analyzed software hardware and network systems for various transmission systems Configured and installed routers switches and wireless controllers Education Master of Science Computer Information Systems 2015 Murray State University City State Project Management and Data Analysis Emphasis Master of Arts Education 2013 Murray State University City State Educational Technology Emphasis Bachelor of Science Education 2011 Murray State University City State Middle School Science and Social Studies Emphasis GPA 3 69 Information Technology Certifications Comptia Strata IT Fundamentals Microsoft Technology Associate Network Fundamentals Microsoft Technology Associate Windows O S Fundamentals Microsoft Technology Associate Software Development Microsoft Technology Associate Web Development Skills Google and Microsoft suite experience through coursework and classroom implementation Familiar with both the educational and information technology fields Experience in both project management and educating teachers on the use of technology in the classroom Awards Recognition Volunteer Work Kentucky Colonel Award HCHS Curriculum Committee Vice Chair Cum Laude Murray State University May 2011
|
Generate a Resume for a Information Technology Job
| null |
MASTER DATA MANAGER Experience Master Data Manager 01 2019 to Current Company Name City State Aligning 100 supply chain related master data attributes to ensure the following guidelines are met Data Stewardship Appropriate business units and ownership established to validate appropriate values definitions and impact documentation for all master data fields Data Quality Applicable controls are set in conjecture with IT to ensure that a proactive approach is taken to new master data Additionally RPA process planned for Phase 2 to automate structured data entry and maintenance Data Integrity Data Warehousing Structure business logic to ensure BOMs and other data relationships are both accessible and built as an asset for the business Additionally a Data Sync SOP was established for GS1 standardization Reporting Automate data quality reporting for executive staff to ensure 99 8 compliance is adhered to throughout the organization Additionally provide ad hoc tools for the business to leverage clean data cubes Data Governance Committee Oversee executive strategy in institutional master data to commit to trusted accurate structured and meaningful master data Engaging applicable stakeholders to promote data governance data architect data stewardship and data security the data governance committee oversees the framework for complex supply chain manufacturing operations Director of Information Technology 01 2017 to 01 2019 Company Name City State Supply Chain Management Warehouse 3PL Food Services Served as the corporate Project Manager overseeing all implementations WMS ERP QMS CMMS infrastructure Responsibilities included progress reporting budget control task delegation plan creation vendor coordination etc Developed a range of documents and performed project selection tasks such as workflow process maps system integration documents infrastructure topology organizational policies GDPR UAT gap analysis best fit models and user training manuals Deployed and managed BI products to leverage company wide data for decisionmakers proactive analysis and real time resource planning Utilizing SSRS PowerBI to analyze sets of data across multiple databases automate value add reporting to 3PL clients visualize KPIs thru the organization create workflows for document automation and create alerts for various business units Launched a high performance data warehouses and virtual machines to store integrate analyze and report on enterprise data An array of SSAS cubes were deployed to allow for end user ad hoc tabular reports Additionally a complex network of interfaces between 6 enterprise systems 4 SQL databases 1 Oracle database and other enterprise systems file server exchange EDI etc was implemented to support the ETL process Executing infrastructure refresh for a 200 000 sqft industrial production facility The deployment includes an array of 15 switches 1 000 cable runs racking 100 AP 300 cameras NVRs controllers and creating floor plans and topology documents Controlled a 2MM IT budget short term and long term strategies and CapEx justification across the business Including selecting and negotiating with vendors promoting operational process improvement instituting best practices and developing IT roadmaps and strategic plans On track to reduce IT spend by 250K by renegotiating vendor contracts consolidating cloud services implementing automation tools and upgrading legacy systems Responsible for a team of IT professionals and vendors assigned to all corporate and local office systems including ERP WMS logistics systems data centers servers and storage PCs mobile devices BDR telecom and help desk Reduced IT service desk s response time and resolution time while increasing knowledge base and reducing reoccurring tickets by over 50 Information Technology Governance Steering Committee ITGSC Reporting directly to the board of directors the ITGSC provided strategic direction in aligning IT projects to shareholder interest and long term targets While overseeing the committee the cross functional team guided 12 business units across operations sales and manufacturing Additionally the ITGSC aided in risk management business continuity and organizational SOPs NatJan Solutions Facility Management Retail Medical Grocery Sectors Information Technology and Analytics Manager 01 2014 to 01 2017 Implemented process within external ERP portal to monetize 1000 s of vendors to generate lean revenue based on financial and operational data analysis This program is estimated to bring in 325 000 in its first year an 8 increase in margin Created ad hoc and scheduled BI PowerBI SSRS reports to visualize critical client metrics and reports internal performance KPIs operational resource planning asset and revenue forecasting P L summaries expense budgets etc Spearheaded national RFP bids of multi million dollar procurement deals with several Fortune 500 retail medical and education companies Tasks included sales analysis margin analysis multivariable pricing structures vendor acquisition developing process flow and establishing KPI reporting for clientele and internal use Designed ad hoc SQL views stored proceduresand reports to address company wide data analysis and modeling Utilized advanced VBA programming and automation software to manage two billing systems saving an estimated 75 000 in Salary Expenses in 2015 translating to a 40 reduction in departmental spending Reported on a wide array of KPIs on operations sales accounting and vendors via dashboard style BI SSRS reports for COO CFO Vice President of Sales and Account Manager use Overhauled all company technology from on premise systems to an array of cloud solutions including replacing hardware and migrating servers and databases this renovation saves 108 000 per year and provides long term scalability 01 2015 to 01 2017 Company Name City State Co Founded indoor hydroponic farming company in South Jersey Bringing a hyper local product to the Camden and Philadelphia region HGF generated 100K in its first year via a strategic relationship with the premier food management service in Philadelphia local restaurants farmer s markets and Whole Foods retail chain Sales Operations Planning S OP The S OP team managed bi directional interactions between sales marketing production and finance S OP committee oversaw finished goods inventory controls marketing vs financial targets raw material and supplier management logistics and human capital planning Additionally benchmarks for product mix SKU management and forecast vs demand vs actual alignment Operations Oversaw the general operations of the farm including assigning day to day jobs tracking yield results establishing daily work schedules and tracking transplanting harvesting schedules Automation Systems Implemented an array of sensors to control environmental and nutrient levels Utilizing this data and automation systems we drove automated pH balancing nutrient leveling temperature control ventilation systems and established a strong exception based manufacturing operation Finance Oversaw all aspects of the financial responsibilities including establishing a point of sales systems P L reports budgeting for OpEx and CapEx schedules coordinating with lenders insurance institutions and annual tax reports SOPs Instituted standard operating procedures to ensure quality standards are maintained and product consistency is maintained Work History Master Data Manager 01 2019 to Current Company Name City State Aligning 100 supply chain related master data attributes to ensure the following guidelines are met Data Stewardship Appropriate business units and ownership established to validate appropriate values definitions and impact documentation for all master data fields Data Quality Applicable controls are set in conjecture with IT to ensure that a proactive approach is taken to new master data Additionally RPA process planned for Phase 2 to automate structured data entry and maintenance Data Integrity Data Warehousing Structure business logic to ensure BOMs and other data relationships are both accessible and built as an asset for the business Additionally a Data Sync SOP was established for GS1 standardization Reporting Automate data quality reporting for executive staff to ensure 99 8 compliance is adhered to throughout the organization Additionally provide ad hoc tools for the business to leverage clean data cubes Data Governance Committee Oversee executive strategy in institutional master data to commit to trusted accurate structured and meaningful master data Engaging applicable stakeholders to promote data governance data architect data stewardship and data security the data governance committee oversees the framework for complex supply chain manufacturing operations Director of Information Technology 01 2017 to 01 2019 Company Name City State Supply Chain Management Warehouse 3PL Food Services Served as the corporate Project Manager overseeing all implementations WMS ERP QMS CMMS infrastructure Responsibilities included progress reporting budget control task delegation plan creation vendor coordination etc Developed a range of documents and performed project selection tasks such as workflow process maps system integration documents infrastructure topology organizational policies GDPR UAT gap analysis best fit models and user training manuals Deployed and managed BI products to leverage company wide data for decisionmakers proactive analysis and real time resource planning Utilizing SSRS PowerBI to analyze sets of data across multiple databases automate value add reporting to 3PL clients visualize KPIs thru the organization create workflows for document automation and create alerts for various business units Launched a high performance data warehouses and virtual machines to store integrate analyze and report on enterprise data An array of SSAS cubes were deployed to allow for end user ad hoc tabular reports Additionally a complex network of interfaces between 6 enterprise systems 4 SQL databases 1 Oracle database and other enterprise systems file server exchange EDI etc was implemented to support the ETL process Executing infrastructure refresh for a 200 000 sqft industrial production facility The deployment includes an array of 15 switches 1 000 cable runs racking 100 AP 300 cameras NVRs controllers and creating floor plans and topology documents Controlled a 2MM IT budget short term and long term strategies and CapEx justification across the business Including selecting and negotiating with vendors promoting operational process improvement instituting best practices and developing IT roadmaps and strategic plans On track to reduce IT spend by 250K by renegotiating vendor contracts consolidating cloud services implementing automation tools and upgrading legacy systems Responsible for a team of IT professionals and vendors assigned to all corporate and local office systems including ERP WMS logistics systems data centers servers and storage PCs mobile devices BDR telecom and help desk Reduced IT service desk s response time and resolution time while increasing knowledge base and reducing reoccurring tickets by over 50 Information Technology Governance Steering Committee ITGSC Reporting directly to the board of directors the ITGSC provided strategic direction in aligning IT projects to shareholder interest and long term targets While overseeing the committee the cross functional team guided 12 business units across operations sales and manufacturing Additionally the ITGSC aided in risk management business continuity and organizational SOPs NatJan Solutions Facility Management Retail Medical Grocery Sectors Information Technology and Analytics Manager 01 2014 to 01 2017 Implemented process within external ERP portal to monetize 1000 s of vendors to generate lean revenue based on financial and operational data analysis This program is estimated to bring in 325 000 in its first year an 8 increase in margin Created ad hoc and scheduled BI PowerBI SSRS reports to visualize critical client metrics and reports internal performance KPIs operational resource planning asset and revenue forecasting P L summaries expense budgets etc Spearheaded national RFP bids of multi million dollar procurement deals with several Fortune 500 retail medical and education companies Tasks included sales analysis margin analysis multivariable pricing structures vendor acquisition developing process flow and establishing KPI reporting for clientele and internal use Designed ad hoc SQL views stored procedures and reports to address company wide data analysis and modeling Utilized advanced VBA programming and automation software to manage two billing systems saving an estimated 75 000 in Salary Expenses in 2015 translating to a 40 reduction in departmental spending Reported on a wide array of KPIs on operations sales accounting and vendors via dashboard style BI SSRS reports for COO CFO Vice President of Sales and Account Manager use Overhauled all company technology from on premise systems to an array of cloud solutions including replacing hardware and migrating servers and databases this renovation saves 108 000 per year and provides long term scalability 01 2015 to 01 2017 Company Name City State Co Founded indoor hydroponic farming company in South Jersey Bringing a hyper local product to the Camden and Philadelphia region HGF generated 100K in its first year via a strategic relationship with the premier food management service in Philadelphia local restaurants farmer s markets and Whole Foods retail chain Sales Operations Planning S OP The S OP team managed bi directional interactions between sales marketing production and finance S OP committee oversaw finished goods inventory controls marketing vs financial targets raw material and supplier management logistics and human capital planning Additionally benchmarks for product mix SKU management and forecast vs demand vs actual alignment Operations Oversaw the general operations of the farm including assigning day to day jobs tracking yield results establishing daily work schedules and tracking transplanting harvesting schedules Automation Systems Implemented an array of sensors to control environmental and nutrient levels Utilizing this data and automation systems we drove automated pH balancing nutrient leveling temperature control ventilation systems and established a strong exception based manufacturing operation Finance Oversawall aspects of the financial responsibilities including establishing a point of sales systems P L reports budgeting for OpEx and CapEx schedules coordinating with lenders insurance institutions and annual tax reports SOPs Instituted standard operating procedures to ensure quality standards are maintained and product consistency is maintained Education Bachelor of Science Management of Information Systems 2017 Associates of Science Accounting 2015 Rowan College Pursuing Project Management Professional PMP certification Rowan University Summary Zeel Patel is an Information Technology Manager with a focus on IT transformation and process improvement currently looking for opportunities in the greater Miami FL metropolitan area Zeel has experience working with corporate data in the areas of data presentation structured and unsecured datasets data mining statistical analysis UI creation data warehouse management and assessing data quality Additionally Zeel s diverse background has allowed him to succeed in a project management and IT management role In this role Zeel has engaged in holistic business analysis process improvement strategic planning budgeting contract negotiations vendor relations resource management instituting best practices and overseeing implementing multiple enterprise systems ERP WMS CRM WOM QMS SCP Highlights Microsoft Office Suite with deep Office 365 Dynamics 365 Project PowerApps PowerBI Flow Sharepoint Excel Access Intune Visio EMS and Azure proficiency Programming Databases SQL SSRS SSIS SSAS VBA DAX HTML CSS VBA VB NET R Powershell Python Oracle Business Intelligence Packages PowerBI Qlik QlikView QlikSense SiSense Tableau Datorama Yellowfin Crystal SSRS Strong knowledge of AWS Azure Cisco Switch Management VMWare Hyper V RDP Automation Anywhere Active Directory And hardware and software administration for iOS Android Windows Red Hat Linux RF devices VB NET EDI Procurement Ventilation Accounting ERP Programming Visio Active Directory ETL Progress VBA Premier Facility Management Project Management Workflow Ad Finance Python AP Financial Quality Approach Floor plans Real time Architect Forecasting Red Hat Linux Automate Functional Renovation Automation Help desk Reporting Automation tools HTML Retail Billing systems Information Technology RFP Budgeting Insurance Risk management Budgets Inventory Sales Budget Logic Sales analysis BI Logistics Servers Business Intelligence Marketing SOP Cable Access SQL Cisco Excel Strategy Hardware Exchange Strategic Contracts Microsoft Office Suite Strategic plans Crystal Office Structured CSS Sharepoint Supplier management Clientele Windows Supply chain Client Negotiating Supply Chain Management Clients Enterprise Switches Data analysis Network Switch Data entry Oracle System integration Data analysis and modeling Oracle database Tableau Data warehouses Organizational Tax Databases Cameras User training Data Warehousing Policies Telecom Direction Pricing Translating Documentation Process improvement Upgrading Skills Microsoft Office Suite with deep Office 365 Dynamics 365 Project PowerApps PowerBI Flow SSharepoint Excel Access Intune Visio EMS and Azure proficiency PProgramming Databases SQL SSRS SSIS SSAS VBA DAX HTML CSS VBA VB NET R Powershell Python Oracle BBusiness Intelligence Packages PowerBI Qlik QlikView QlikSense SiSense Tableau Datorama Yellowfin Crystal SSRS SStrong knowledge of AWS Azure Cisco Switch Management VMWare Hyper V RDP Automation Anywhere Active Directory Aand hardware and software administration for iOS Android Windows Red Hat Linux RF devices VB NET accounting Active Directory premier ad AP approach architect Automate Automation automation tools billing systems budgeting budgets budget BI Business Intelligence cable Cisco hardware contracts Crystal CSS clientele client clients data analysis data entry data analysis and modeling data warehouses Databases Data Warehousing direction documentation EDI ERP ETL Facility Management Finance financial floor plans forecasting functional help desk HTML Information Technology insurance inventory logic logistics marketing Access Excel exchange Microsoft Office Suite Office Sharepoint Windows negotiating enterprise network Oracle Oracle database organizational cameras policies pricing process improvement procurement Programming progress Project Management Python Quality real time Red Hat Linux renovation reporting Retail RFP risk management Sales sales analysis servers SOP SQL strategy strategic strategic plans structured supplier management supply chain Supply Chain Management switches Switch system integration Tableau tax user training telecom translating upgrading ventilation Visio VBA workflow
|
Generate a Resume for a Information Technology Job
| null |
DIRECTOR OF INFORMATION TECHNOLOGY Professional Summary Dynamic Information Technology Manager with 13 years of IT leadership experience including oversight of infrastructure application support and cybersecurity services Dedicated to customer satisfaction with focused delivery of technical solutions Proven leader in directing operations maintenance and support of complex systems Develops creative business solutions leveraging diverse methodologies and delivering engineering solutions for leading organizations Highly adept in request for proposal development technology needs assessments and staff training Successful in motivating teams to meet demanding timelines by utilizing critical thinking resource and conflict management and facilitating stakeholder engagement Innovative and driven with passion for delivering forward thinking emerging trend technologies Skills Agile framework Business intelligence Change management Collaboration Conflict resolution Critical thinking Data migration Information technology management Insurance ITIL Organization and time management Perl Problem solving Project lifecycle management Project management and leadership Python Risk assessment Salesforce Admin and CRM SDLC Six Sigma SQL Microsoft and Oracle Excellent Verbal and written communication Agile Functional Project leadership Written communication AI Information technology Project Management Budgeting Insurance Python Budgets ITIL Quality Budget Leadership Research Business intelligence Marketing Risk assessment Business process re engineering Access Sales Change management Excel Scheduling Conflict resolution Migration SDLC Critical thinking Network design Six Sigma CRM Next Software development Clients Optimization SQL Client Oracle Staffing Data collection Perl Strategic Data migration Problem solving Time management Databases Processes Upgrades Designing Producing Upgrade Senior management Profit Vision Work History Director of Information Technology 11 2012 to Current Company Name City State Develops tracks and controls long term information technology operating budgets and cost and benefit analyses for IT spending initiatives Leads and assists technical upgrade projects for clients by coordinating with consultants and developers for data migration and integrations Coordinates with management teams to plan develop align and execute strategies that would meet client s vision mission and purpose Reviews and assesses architecture design implementation testing and deployment needs to identify project requirements and reduce costs 18 Plays key role in on going network design reevaluation and optimization to keep pace with company growth Senior Consulting IT Program Manager 12 2014 to 12 2020 Company Name City State Managed and implemented concurrent projects relating to business process re engineering software development and upgrades to foster productivity throughput and end user engagement Performed program research and analyzed data collection to develop cost estimates and budgets Identified system needs and designed processes to support business requirements Collaborated with clients to understand technology staffing requirements and improved productivity while reducing staffing and operational costs by 15 Performed risk assessment of stakeholders senior management organization infrastructure and ITIL governance to effectively plan develop and manage schedules resources and costs Launched Salesforce data cleansing migration and integration programs to aid in gathering functional and business requirements to support team and mitigate risks Integrated agile methodologies emerging AI digital and social media technologies into end user experience to foster adoption continued engagement and increase sales profit levels 30 Executed coordinated project leadership efficient resource and budget utilization schedule adherence implementation of application software training end users and problem solving across multiple product lines Business Products Specialist 05 2008 to 11 2012 Company Name City State Developed and fostered relationships with business owners and key executives to assess dynamic risk mitigation and business insurance needs and deliver solutions Successfully managed internal external stakeholder engagement to aid in process and resource improvements to align strategic and industry compliance objectives Recorded and integrated CRM data in Salesforce from previous Access and Excel databases streamlining analysis procedures for efficiency and accuracy Planned and executed events and marketing programs producing 40 of goal of qualified leads Exceeded sales goal 12 by effectively applying analyzed data to marketing campaigns and sharing data interdepartmentally Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue Product Design Project Team Lead 11 2000 to 06 2004 Company Name City State Demonstrated efficacy throughout project product life cycles in applying flexible change management deliverables including training communications and stakeholder engagement to increase end user adoption of project implementations Supervised four 4 concurrent projects for 16 17 Next Gen nuclear core clients in Brazil and South Korea by coordinating planning designing testing budgeting and scheduling tasks Developed implementation methodologies to rein in project costs while meeting key milestones Provided accurate detailed quality assessments based on project drawings and technical specifications Education Certified Associate in Project Management CAPM 2743884 Expires Expected in 2028 2021 Master of Science Information Technology Management 2019 Western Governors University City State Bachelor of Science Business Administration and Management Marketing and Management International Business 2004 University Of South Carolina Columbia State Affiliations Project Management Institute PMI 6203883 Current Member Certifications Certified Job Title Company Name Timeframe
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SPECIALIST Summary Recent graduate seeking opportunity in hardware and software support Highly poised and dedicated with strong education and training in supporting computer issues Systematic IT professional proficient in network project and emergency management Able to install hardware patch software and configure internal systems Complex problem solver with top notch planning and communication strengths Resourceful team player and fast learner seeking to leverage background into a database administrator role with a progressive organization Skills Hardware updates Process improvement implementation Permissions management Software licenses and patches Excellent problem solving skills Operating systems Task estimation GUI and tools Knowledge of streaming video platforms Timeline management Operational support Windows operating systems Experience Information Technology Specialist 02 2019 to Current Company Name City State Coordinated installation of Microsoft software systems and collaborated with user experience team on design and implementation of new features Kept hardware and software systems current with latest patches and current licenses Provided on site technical support after project implementation and recommended product changes and upgrades to product managers Trained new employees on support processes procedures and knowledge base Mentored other technical engineers and support professionals to provide professional development and skill enhancement Researched documented and escalated support cases to higher levels of support when unable to resolve issues using available resources Shift Leader 11 2016 to Current Company Name City State Assigned daily tasks to employees and monitored activity and task completion Diligently restocked work stations and display cases Routinely moved and stocked food products weighing up to 40 pounds Performed all position responsibilities accurately and in a timely manner Strictly followed all cash security inventory and labor policies and procedures Maintained clean and safe environment including in the kitchen bathrooms building exterior parking lot dumpster and sidewalk Stored food in designated containers and storage areas to prevent spoilage or cross contamination Reported to all shifts wearing a neat clean and unwrinkled uniform Handled currency and credit transactions quickly and accurately Followed food safety procedures according to company policies and health and sanitation regulations Customer Service Representative 04 2017 to 09 2017 Company Name City State Contacted customer to follow up on purchases suggest new merchandise and inform them about promotions and upcoming events Operated a POS system to itemize and complete an average of 50 customer purchases Routinely answered customer questions regarding merchandise and pricing Chef 06 2016 to 02 2017 Company Name City State Education and Training GED Fremont Adult Continuing Education City State Information Technology 2019 Unitek College Fremont City State Skills Hardware updates Process improvement implementation Permissions management Software licenses and patches Excellent problem solving skills Operating systems Task estimation GUI and tools Knowledge of streaming video platforms Timeline management Operational support Windows operating systems Work History Information Technology Specialist 02 2019 to Current Company Name City State Coordinated installation of Microsoft software systems and collaborated with user experience team on design and implementation of new features Kept hardware and software systems current with latest patches and current licenses Provided on site technical support after project implementation and recommended product changes and upgrades to product managers Trained new employees on support processes procedures and knowledge base Mentored other technical engineers and support professionals to provide professional development and skill enhancement Researched documented and escalated support cases to higher levels of support when unable to resolve issues using available resources Shift Leader 11 2016 to Current Company Name City State Assigned daily tasks to employees and monitored activity and task completion Diligently restocked work stations and display cases Routinely moved and stocked food products weighing up to 40 pounds Performed all position responsibilities accurately and in a timely manner Strictly followed all cash security inventory and labor policies and procedures Maintained clean and safe environment including in the kitchen bathrooms building exterior parking lot dumpster and sidewalk Stored food in designated containers and storage areas to prevent spoilage or cross contamination Reported to all shifts wearing a neat clean and unwrinkled uniform Handled currency and credit transactions quickly and accurately Followed food safety procedures according to company policies and health and sanitation regulations Customer Service Representative 04 2017 to 09 2017 Company Name City State Contacted customer to follow up on purchases suggest new merchandise and inform them about promotions and upcoming events Operated a POS system to itemize and complete an average of 50 customer purchases Routinely answered customer questions regarding merchandise and pricing Chef 06 2016 to 02 2017 Company Name City State
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY COORDINATOR Career Overview AVP Director of Information Technology I Network Engineer with extensive experience Strengths excellent communication skills strong problem solving skills Sound work ethic capable of working independently or in a team environment Highly professional with the ability to set and maintain priorities Qualifications Certifications and Certificates Microsoft Certified Professional Comp TA A Certified Microsoft SOL 2000 Design and Administration Microsoft Access I II III Navision Report Writer I II Web design Software I Hardware Knowledge Operating Systems Installation support of Microsoft Windows up to and including Windows 8 1 Sever Systems Installation support of Microsoft Server up to and including Server 2012 SCO UNIX Microsoft Active Directory Database Software Installation support of Microsoft SQL up to and including SQL 2012 Highly proficient with Microsoft Access and Sybase databases ERP Software OMD and Installation support of Microsoft Navision up to and including NAV2013 R2 Office Suites Microsoft Office 97 2013 Email Programs Microsoft Exchange Ipswicth Imail Content management platform WebGui and Magento Familiarity with a wide variety of Cisco and Fortinet Firewalls 3Comm Netgear Hp and Cisco routers and switches Expert knowledge of a variety of Smartphone operating systems including Windows Mobile Blackberry Android and IOS Sprint Coral Nortel and Free PBX VoIP phone and voice mail systems Work Experience May 2000 to Current Company Name City State Information Technology Coordinator 2003 2008 Administrate employee of the year President Club Winner Repeated employee of the month winner Continually evaluating and implanting new technology to save cost maintain and improve business process Sole point of contact for 150 people including remote staff Led 300 000 implantation of Navision ERP System Continual in house refinements and improvements to Navision Upgraded from Navision s proprietary C side database to SQL 2000 database Continual in house refinements and improvements to Navision Created and implemented custom databases for leading National and Regional financial institutions that increase revenue Initiated use of remote control programs to train and help trouble shoot customer issues in a more timely manner Final point of resolution for customer software and hardware issues Responsible for onsite installation of industry specific hardware and software Implemented ACT 2006 Customer relation management database Led redesign of corporate website to including online shopping cart site costumer extranet and employee intranet Led the development and implemented of electronic work order ticket which greatly improved cash flow Led the revision of service call dispatch process to an automated delivery system via cell phones Developed numerous in house databases and reports to suite customers specific billing and reporting needs Negotiate contracts and interface with vendors Designed lunched and maintain company wide disaster recovery plan Design network infrastructure and lead relocation team of corporate headquarters and regional warehouses Responsible for maintaining and securing a Microsoft Windows 2003 environment Employee systems configuration and training employees on a variety of network systems Organizing and Supporting Communicating between Management Employees Design network infrastructure and lead relocation team of corporate headquarters and regional warehouses Upgraded to all servers to windows 2003 from Windows NT 4 0 Maintain and make sure all software is up to date and compliant Responsible for onsite installation of industry specific hardware and software Coordinate computer related training for service staff January 1996 to Current Company Name City State Information Systems Manager Designed in house proprietary costumer relation database Designed and implemented Microsoft 2003 SBS Led design of corporate web site and internet marketing campaigns Responsible for corporate network security and customer WI FI network Education and Training 1 1988 Curry College City State Business Management Bachelor of Arts Business Management Certifications Microsoft Certified Professional NT 4 0 Microsoft Certified Professional Windows XP Windows 2003 Microsoft Certified Professional Internet Comp TA A Certified Microsoft Certified System Administrator eligible should be completed by end of 2006 Microsoft SQL 2000 Design and Administration Microsoft Access I II III Navision Report Writer I II Skills A Certified Active Directory billing business process C cash flow Cisco Cisco Routers Hardware network systems Content management contracts Coral databases Database delivery disaster recovery Email ERP extranet financial Firewalls internet marketing laptops Lotus Microsoft Access I Microsoft Access Microsoft Certified Professional Microsoft Certified Microsoft Exchange Office Microsoft Office 97 Windows Windows 2000 2000 Microsoft Windows 2003 Microsoft NT 4 NT 4 0 Windows NT 4 0 Microsoft Windows NT4 0 Windows XP Navision network security network Office Suites Operating Systems Organizing Report Writer I reporting SCO Unix servers Microsoft SQL SQL 2000 Sybase System Administrator phones phone training employees Visio voice mail web site website Additional Information Awards Who s Who Among Students in American Universities and Colleges Outstanding Young Men of America United States Achievement Academy National Award Winner Sanford R Levitt 1
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SPECIALIST Career Overview Temporary Permanent Service Representative PROFILE Professional and personable in relating to customer and coworkers over 10 years experience in customer relations excellent verbal and written communication skills Dependable responsible contributor committed to excellence and success Efficient problem solver with excellent decision making organizational and interpersonal skills able to effectively communicate with customers of all socioeconomic levels Knowledge of principles and processes for providing customer and personal services including customer needs assessment meeting quality standards for services and evaluation of customer satisfaction Analytical thinker relentless researcher and an experienced problem solver Adaptable and able to work under pressure and remain productive in a fast paced environment Trained team members Ability to take charge with little to no guidance Excelled as a leader when in charge Trained in management procedures analyzing data and the principle of business Communication Excellent interpersonal and social skills experienced in successful team collaboration to achieve goals Effective oral communications using a phone individual group training facilitating presentations Efficient written communications utilizing report writings developing presentations through emails and policies procedures Customer Service Ability to resolve problems in a timely manner Professional and personable in relating with clients and coworkers Ability to remain calm patient and productive in a fast paced environment Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction Qualifications Microsoft Office Word Excel PowerPoint Outlook Microsoft Operating System Proficient in Remedy and IBM ticketing system Work Experience February 2013 to December 2013 Company Name Windows 7 Support desk Technician 40 hours per week Houston TX 28 800 per year Supervisor Laura Burke Dallas based CompuCom Systems Inc is a leading provider of end user enablement customer service service experience management and cloud technology services to Fortune 100 companies CompuCom partners with enterprises to develop smarter ways they can work grow and produce value for their business and provide excellent customer service Served as a Windows 7 Customer Support agent for Cigna Health Care Provided customer service support to 35 000 Cigna Health employees after Windows 7 migration Handled inbound phone calls that involved a variety of requests and inquiries Helped customers solve a wide variety of technical support issues Technical support issues involved installing software and hardware for a specific programs Offered suggestions that provided a more complete solution to the customers needs Handled both high and low volume of calls in both English and Spanish Used good communication skills problem solving skills and all available tools to resolve all issues Provided excellent customer service quickly and efficiently October 2010 to August 2012 Company Name Information Technology Specialist 40 hrs per week Heidelberg Germany 40 000 per year Supervisor Maurice William Information technology specialists are responsible for customer service for unit members and key leadership maintaining processing and troubleshooting military computer systems operations Provide customer and network administration services Maintain hardware software and network Preformed general clerical duties such as typing answering phones filing record keeping and maintaining military equipment Executed duties under little to no supervision Helped unit members solve a wide variety of technical support issues Technical support issues involving installation of software hardware for specific programs May 2007 to October 2010 Company Name Maintenance Supervisor 40 hrs per week Heidelberg Germany 40 000 Supervisor Wendy McDermott The wheeled vehicle mechanic is primarily responsible for supervising and performing maintenance and recovery operations on wheeled vehicles and associated items as well as heavy wheeled vehicles and select armored vehicles Supervise and perform field and sustainment maintenance on wheeled vehicles and construction equipment Supervise recovery operations on wheel vehicles and related activities including electrical wiring harness system repair maintenance Inspecting servicing maintaining replacement adjusting and testing of wheeled vehicles and material handling equipment systems subsystems and components Performed management or stock record warehouse functions pertaining to receipt storage distribution and issued and maintained equipment records and parts Reviewed and verified quantities received against bills of contracts purchase requests and shipping documents and raised the quality and accuracy of performance cost and parts through improved maintenance management April 1998 to February 2003 Company Name Team Leader Infantryman 40 hrs per week Schofield Barracks HI 28 000 per year Supervisor Tony Cata The infantry is the main land combat force and backbone of the Army They are responsible for defending our country against any threat by land as well as capturing destroying and repelling enemy ground forces Perform as a member of a fire team during drills and combat Aid in the mobilization of vehicles troops and weaponry Assist in reconnaissance missions Process prisoners of war and captured documents Use maintain and store combat weapons e g rifles machine guns antitank mines etc Maintained the records and maintenance for military weapons Education and Training October 2014 DeVry University City State Bachelors of College of Business Management Technical Management GPA Graduation with Distinction GPA 3 0 Technical Management Graduation with Distinction GPA 3 0 Principles of Management Project Management Interests U S Veterans Preference 10 Points Military Serves 05 2007 08 2012 Honorable Discharge Military Serves 04 1998 02 2003 Honorable Discharge Security Clearance Secret inactive Special Hiring Authorities VEOA VRA 30 or Greater Service Connected Disabled Veteran Schedule A Hiring Authority Skills Army clerical good communication skills hardware Computer Knowledge contracts excellent customer service customer service Customer Support electrical wiring English filing IBM Information technology leadership mechanic Excel Microsoft Office Outlook PowerPoint Windows 7 Word migration weapons Multi tasking network administration network Operating System problem solving skills Project Management quality record keeping shipping Spanish Supervisor supervising supervision Technical support Technician answering phones phone troubleshooting typing Additional Information Citizenship U S Veterans Preference 10 Points Military Serves 05 2007 08 2012 Honorable Discharge Military Serves 04 1998 02 2003 Honorable Discharge Security Clearance Secret inactive Special Hiring Authorities VEOA VRA 30 or Greater Service Connected Disabled Veteran Schedule A Hiring Authority
|
Generate a Resume for a Information Technology Job
| null |
WORKING RF SYSTEMS ENGINEER Qualifications Microsoft office Office for Mac pages numbers keynote RF Microwave software Ansoft Designer AWR Microwave Office RF test instruments Spectrum analyzer Vector Network Signal Analyzer Logic Analyzer etc Programming language C C Python Java Matlab and LabView Circuit design software SPICE NI Multisim PCB design software Eagle PCB Artiest Experience Working RF Systems Engineer May 2014 to Current Company Name Qualification Multidisciplinary background RF hardware designs manufacturing operations and data analyst Summary Experienced in developing hardware s DFM procedures checklists and requirements to subcontractors Perform EVT DVT PVT verifications and utilize FA process to drive root cause from system to unit level Team leader on multiple end to end technical project design development testing and validation Manage Test Production readiness reviews and drives quality requirement for post ramp qualification Ability to manage multiple projects simultaneously self starter with innovation and sharp attention to details Experiences New RF systems introduction on satellite communication architecture designs and proposals Define RF hardware unit DFM procedures and requirements for Antenna receivers filters and amplifiers Lead suppliers by providing technical design specifications and testing requirements to meet SSL standards Utilize FA process to monitor overall project field performance Audits and DFM reviews on site with suppliers Investigated the algorithm to optimize the overall RF system performance for design manufacturing and testing Perform EVT DVT and PVT validations and quality measurements for satellite assembly at system and unit levels Drive and track closure on any RF components and modules NCs and issues impact to production readiness Work with cross functional teams to execute completion of satellite system design to fulfill contract requirement Generate cascade RF performance prediction analyses i e NF Gain IP3 1dB Comp spurious etc Exercises independent judgment in developing methods techniques and evaluation criterion for obtaining results Monitor and measure manufacturing processes to reduce losses decrease time span and improve quality System Data Analyst August 2011 to December 2013 Company Name Prioritize and extract big data from Purdue University s SQL database and maintain its accuracy and completeness Develop and implement data collection systems strategies that optimize statistical efficiency and data quality Data manipulation language SQL commands and utilize statistical tools including Excel SAS and SPSS Create complex charts and temporarily databases perform data mining and develop pivot tables for publication Design and customize reports based upon data structure and determine additional data collection requirements Provide documentation based on audit and report criteria to investigators and research staff Serve as a resource for non routine inquiries such as requests for statistics or surveys Electrical Validation Engineer May 2011 to August 2011 Company Name Develop and maintain data requirement for PCBA EVT DVT and PVT assembly for touch pads Design and implement automated test for sensitivity packrat hovering profiles ripple GSM EMI and ESD Monitor manufacturer IC packaging test yields and field return failure data to identify root cause Develop in depth reliability testing procedures storage thermal stock drop and tap tests Perform debug and troubleshooting of product in house and at contract manufacturer site for support Contribute in manufacturing diagnostic reviews to improve overall debug process more efficiently and effectively Support internal and external customer related to lab data collection and verification of an application issue Education M S Electrical and Computer Engineering Dec 2013 PURDUE UNIVERSITY GPA GPA 3 9 4 0 Electrical and Computer Engineering GPA 3 9 4 0 B S Electrical and Computer Engineering Dec 2011 GPA GPA 3 2 4 0 Electrical and Computer Engineering GPA 3 2 4 0 Thesis The Design and Evaluation of a 5 8 GHz Laptop Based Radar System Publication Innovative laptop radar design to operate in both FMCW and CW mode Doppler shift DTI ranging RTI and SAR measurement capability Operate in ISM frequency band with 13dBm transmitting power Data acquisition and signal processing using Matlab Skills big data C C charts Circuit design hardware Data acquisition data analyst data collection data mining databases database dBm DTI design software documentation functional GSM innovation Java LabView Team leader Logic Analyzer Mac manufacturing processes Matlab Excel Microsoft office Office Microwave Radar NCs Network dB packaging pivot tables Programming project design proposals Publication Python quality requirement research SAS self starter Spectrum analyzer SPSS SQL SSL statistics surveys system design troubleshooting validation
|
Generate a Resume for a Information Technology Job
| null |
CORPORATE PROJECT MANAGER Career Overview Seasoned project manager driven to achieve results through strategic planning and professional relationship building Success in developing beneficial alliances between leaders to effectively drive growth and achieve goals Dedicated to building strong teams within an organization through motivation and strong development Effective in fostering collaboration and consultative relationships with senior management and across traditional boundaries highlighting inflection points of technology decisions Technical leader with broad experience brings focus on big picture business impacts of technology projects real costs practical benefits risks and contingencies Adaptable skilled at supporting individuals building systems handling problems as well as managing teams training developing strategies policies and processes Qualifications Strategic Planning Visioning Tactical Execution Manpower Planning Scheduling SDLC Methodology Problem Change Software Application Lifecycle Management Management SLA Authoring Resource Allocation Expense Budgeting Forecasting Team Building Front Line Leadership Technology Upgrades Training Led highly visible initiatives to develop define and manage the execution of several ground up IT infrastructure and application integrations through corporate acquisitions and divestitures while successfully balancing resources timelines and budgets Experience in complete Project Management Life cycle including Planning Execution Monitor Control and closure Document business performance expectations benchmark standards and develop guidelines Interfaced with key stakeholders and project team members to prioritize requirements and information technology needs Successfully lead learning enhancement classes to improve sales knowledge and people skills for workplace success and advancement Developed materials to successfully train associates Provide oversight of yearly and monthly budget planning activities providing forecasting and day to day expense management keeping projects under budget and proper tracking of expenses Direct all information technology and network system deployment and maintenance including all IT infrastructure wireless communications PC systems local networks and mobile environment Assessing and recommending technology systems solutions based on operational needs while ensuring compliance with corporate standards Interfaced with outside vendors to source materials Work Experience 01 2014 to 01 2016 Corporate Project Manager Company Name Manage direct reports supporting multiple locations with annual revenues of 2M Accountable for the strategic direction implementation support and development of all business applications Enterprise Resource Planning ERP Facilities Management Financials Forecasting and Procurement Established change management and help desk solutions and policies Developed new process design workflow to ensure on time delivery of all solutions and within budget leading to increase in monthly productivity by 20 Centralized disparate support documentation for all business applications and architecture Developed corporate process and tools for opportunities tracking bid decision making and proposal development Developed training material for new products and technologies and delivered training classes to associates 01 2008 to 01 2014 Director of Information Technology and Systems Company Name Responsible for managing and executing business development activities for IT and other company business lines Provided executive leadership over internal company wide IT infrastructure Developed end user training material coordinating and conducting group and individual training sessions based on staff and organizational learning needs Introduced methods for tracking project management workload planning and corporate business performance metrics Responsible for managing and executing business development activities for IT and other company business lines Installation of Gate and Locking systems Saflok Ving Salto and Amano Mc Gann access control systems in various brands resorts interfacing with PMS systems 01 2006 to 01 2008 Director of Information Technology and Systems Company Name Manage four hotels within REIT interfacing with both management and ownership to guide the hotel through day to day operations Insure that the company s strategic technologies needs are the primary focus Provided first and second tier technical support and knowledge on Windows server desktop applications and resort PMS POS Systems Provided operations management including security backup recovery disaster planning off hours staff coverage Oversaw 1 4 M capital budget and hotel conversion Education and Training Bachelor of Science Computers and Information Technology UNIVERSITY OF PHOENIX City State Computers and Information Technology Associates of Arts Finance and Business Administration LAKE SUMTER COMMUNITY COLLEGE City State Finance and Business Administration 2016 ITIL Foundation Course Microsoft Certified Professional MCP CompTia A CompTia N Skills A acquisitions backup budget planning Budgeting budgets budget business development change management conversion decision making delivery direction disaster planning documentation ERP Enterprise Resource Planning Facilities Management Financials focus Forecasting help desk information technology ITIL Leadership Team Building managing materials access Microsoft Certified Professional MCP network networks operations management organizational PC systems people skills policies POS process design Procurement Project Management proposal development sales Scheduling SDLC SLA strategic Strategic Planning technical support user training training material Upgrades Windows server workflow
|
Generate a Resume for a Information Technology Job
| null |
EA INFORMATION TECHNOLOGY SPECIALIST III DRUPAL DEV Summary Drupal developer with five years of experience in site building and frontend and backend development Skills in theming as well Driven to provide excellent service and high quality coding to create secure and functional sites for clients Expert in Drupal and up to date on the latest developments and versions Managed several projects for the NYSED Redesign Project using both Drupal 7 and Drupal 8 including full Drupal deployment services Earned the respect and the trust from both the NYSED ITS and Program Office Managements Core Qualifications Superior proficiency in high level Drupal 7 and Drupal 8 Development Excellent proficiency in using Drupal Ajax and jQuery in web development Exceptional knowledge of Drupal prior versions and upgrades Extensive expertise with versioning management systems Strong ability to manage multiple concurrent projects High problem solving and analytical skills Technical Skills Programming and Scripting Languages C Java JavaScript PHP Python AJAX Data Oriented Languages and Databases SQL PL SQL Oracle Database DMS II PL SQL JDBC Markup and Stylesheet Languages HTML HTML5 XHTML CSS and CSS3 Methodologies UML Design Patterns IDE Oracle JDeveloper Eclipse BlueJ jGRASP Microsoft Visual Studio Framework Middleware Drupal Apache Struts Apache Tomcat Software Applications MS Office Oracle Database Server Operating Systems Windows OS X and UNIX Automated Testing Tools Selenium Behat Experience Information Technology Specialist III Drupal Dev Company Name City State 08 2015 Current Lead Drupal Developer for the NYSED GOV redesign project Completely re architecting the NYSED GOV s website and content strategy Migrating all data building and configuring the new site and creating the custom Responsive Drupal theme Streamlining the authoring experience for content creators and auditors Designing coding architecting and testing various themes modules and processes to extend Drupal to meet the Department needs Developing the NYSED s Drupal based websites using HTML5 and CSS3 Supervising the H BITS Consultant and providing guidance according to the project plan Analyzing client request to develop test and deploy functional software requirements Providing support and assistance to webmasters to publish and update content to the NYSED s websites Coordinating activities with ITS infrastructure support units related to the configuration of the NYSED s websites as well as the establishing and maintaining file access rights Executing tasks associated with generating website analytics Managing installation and ongoing support of search technologies used on the NYSED websites Providing expert guidance to the NYSED program offices and the webmasters related to the website accessibility standards and compliance Maintaining the NYSED s existing websites using the Dreamweaver and the Contribute software Managing the unit in the absence of my unit supervisor Providing weekly status reports statistics and recommendation to the upper management as needed Communicating clearly both verbally and in writing with management and customers Documenting Drupal architecture solutions Information Technology Specialist II Company Name City State 09 2013 08 2015 Developed and maintained IT systems written in LINC COBOL Java Struts PL SQL and XML Analyzed and developed complex business intelligence reports to meet the needs of internal and external stakeholders Collaborated with program office members to identify their business process requirements Worked as a member of the application development team to build IT solutions that address the program office needs Developed and executed test plans troubleshoot and debug system application code Assured systems and procedures are appropriately documented meeting department standards and following generally accepted IT practices Intern Application Developer Company Name City State 01 2013 06 2013 Maintained the support system to provide services to the clients Developed program logic for new applications analyzed and modified logic in existing applications Provided technical solutions for any applications issues Developed software system testing and validation procedures programming and documentation Tested EDI and other application systems performed Data validation by executing complex SQL queries Intern iOS Developer Company Name City State 08 2012 12 2012 Designed and built applications for the iOS platform Ensured the performance quality and responsiveness of applications Collaborated with a team to define design and ship new features Identified and corrected bottlenecks and fixed bugs maintained code quality organization and atomization Assistant Store Supervisor Company Name City State 02 2010 09 2013 Supervisor of Footwear Department Company Name City State 02 2008 12 2009 PROFESSIONAL DEVELOPMENT City College of New York of the City University of New York The City State United States 2013 Bachelor of Science Computer Science VOLUNTEER EXPERIENCE Employees Association 05 2016 Present IT Chair of the IT Committee Board Create and maintain the website along with the other committee members Train and educate about latest technology tools to the fellow team members Organize the weekly meetings and engage in different task oriented activities Encourage the other board members to collaborate and share their expertise
|
Generate a Resume for a Information Technology Job
| null |
AS INFORMATION TECHNOLOGY PROJECT MANAGER Summary SUMMARY Skilled IT professional with 7 years of proven success in developing and leading cross functional technical teams to execute and deliver major technology initiatives using the Agile methodology and Scaled Agile Framework SAFe Well versed in managing projects with co located and off site teams Expertise in gathering and translating requirements leading scrum teams and release management including owning the release management lifecycle for multiple applications across different environments Skills Agile methodology Project management SAFe Program Increment PI Planning Scrum Kanban Scrumban Aptitude for resolving challenging problems Client relations Team building Release management Scrum master Business analyst Atlassian suite JIRA Confluence Trello Public Trust Clearance Level 4 Agile Approach Budget Business analyst Concept Client Client relations Features Functional Team building Managing Meetings Procurement Project Management Project plans Real time Risk assessment SCADA Supervisory Control and Data Acquisition Fluent in Spanish Upgrade Experience Company Name City State INFORMATION TECHNOLOGY PROJECT MANAGER 03 2019 Current Support Design Build Supervisory Control and Data Acquisition SCADA Upgrade Project using project management expertise Identify and implement technology tools to facilitate resource planning for multiple projects identify interdivisional dependencies encourage real time team collaboration and develop streamlined workflows to expedite project submittal reviews Introduced the concept of SAFe to lead planning event to prioritize fiscal year acquisition and procurement needs based on project criticality and available internal resources Developed annual planning process to support capital improvement planning activities such as project identification and prioritization Company Name City State AGILE PROJECT MANAGER 10 2014 03 2019 Led transition of risk assessment tools from downloadable software to web based platform including EPA s Vulnerability Self Assessment Tool Climate Resilience Evaluation and Awareness Tool CREAT and the Workshop Planner for Climate Change and Extreme Events Adaptation tool Developed project plans and cost estimates with well defined milestones in collaboration with project team and subcontractors for each contract period of performance Tracked project level of effort and budget expenditures to enable the team to deliver work products while managing changes to scope schedule and budget Provided cost projections using labor rates to manage specific project tasks from project inception to completion Tracked resource availability and allocate staff according to client priorities for the project goals and timeline Managed communication of project status including risks within the project team and external to the project team Gathered and communicated performance metrics and develop performance reports Identified and managed project risks defined opportunities for improvement and worked with the project team and senior leaders to establish corrective actions Worked with team members to participate in the quarterly SAFe PI planning events to develop realistic work plans and release timelines for client prioritized workstreams Company Name City State RELEASE MANAGER 10 2014 03 2019 Negotiated planned and managed all release activities identifying risks and corresponding solutions to maintain the release schedule Established deployment needs and ensured compatible architecture and configuration of final deliverable Facilitated production readiness reviews and release retrospective meetings with the project team Served as the primary point of contact with IT partners in deployment planning activities using a Scrumban Agile and Kanban approach Identified ways to optimize platform capabilities and maximize efficiencies Identified issues and performed root cause analysis Ensured all changes met readiness criteria prior to deployment Worked with developers to resolve deployment issues and system outages Tracked release metrics to identify process improvements Conducted functional configuration audits and physical configuration audits to meet CMMI standards Company Name City State BUSINESS ANALYST SCRUM MASTER 10 2014 03 2019 Facilitated requirements meetings and grooming sessions with the development team and the client to identify desired features and functionality Facilitated daily scrums sprint reviews sprint retrospectives and sprint planning with the project team Captured and translated requirements to the development team via Jira Confluence and during daily scrums Tested the application across desired platforms in the development staging and production environments to ensure proper implementation of requirements Education and Training Scaled Agile Framework SAFe 4 Agilist certification 2019 Project Management Professional PMP 2018 American University State Master of Arts in International Affairs 2011 American University State Master of Arts in Natural Resources 2011 Clemson University City State Bachelor of Arts in Biological Sciences 2008 Languages Fluent in Spanish
|
Generate a Resume for a Information Technology Job
| null |
IT MANAGEMENT Career Overview Detail oriented professional with extensive Information Technology experience in hardware and software troubleshooting management With additional experience in networking task automation server technologies digital graphic design client server side programming technologies and popular industry software packages including Microsoft Office and Adobe Creative Suite Qualifications Education and certificates Troubleshooting q CompTIA A certified 2012 q Advanced troubleshooting q CompTIA Net certification class q Virus and spyware removal q MCSA certification class q Computer diagnostics and repair q Web Development I II class q Gaming console repair and q Digital media manipulation class modification q Java programming class q Mobile device repair q Hardware support and Programming and Web troubleshooting q HTML HTML5 q Optimizing and performance tuning q XML q Audio and video technologies q CSS CSS3 q Medical technology installation and q JavaScript troubleshooting q Command Line q Java Management q ActionScript q Hardware and software upgrade q PHP planning q Database servers q Documentation q Android mobile application q Organization development q Multi project priority management q Content Management Systems CMS Operating Systems q Website enhancement q Windows 95 8 q Storyboarding q Windows Server 2003 8 q Search Engine Optimization SEO q Windows Phone 7 0 8 0 q Social Media and marketing q Multiple Linux Distributions q Ubuntu 10 04 LTS 12 10 Networking q Android 1 0 4 0 4 q Cloud computing q Mac OS X v10 0 v10 8 q Server management q IOS 1 0 6 1 q Active directory q Remote connection technologies Programs q Proficiency in numerous protocols q Microsoft Office 2010 including TCP IP q Small business management q Information security software client and server q Wireless technologies q Adobe Creative Suite 5 q Telephony technologies q Wiring and Network engineering Graphics and Media q Photo enhancing Electronics q Brochure and newsletter formatting q Electronic circuits and components q Audio and video editing q Circuit diagrams and Prototyping q Logo and business card q Logic electronic and computational algorithms q Electromagnetisms and waves q Quantum particle mechanics q As well as many miscellaneous IT q Energy and electrical alternatives skills Solar Accomplishments Rebuilt a client s website from the ground up and increased monthly hits from 3422 to 40884 in a matter of a few months Designed priced built and installed a complete information system upgrade for a client including networking devices wiring client computers server and software Diagrammed prototyped and assembled a portable USB phone charger outputting optimal voltage and amperage with circuits and components small enough to all fit in an Altoids tin It allows next to unlimited portable phone charging due to the device itself being recharged by a small solar panel on the top Automated and streamlined daily office tasks for client using Batch Scripting Troubleshot medical technology including X ray machines and medical industry client and server software Eaglesoft Information Technology project management experience Programmed a cloud storage website allowing a client access to a shared home network drive from any browser anywhere It includes security login uploading and downloading Work Experience IT management March 2012 to November 2012 Company Name City State In charge of planning budgeting and executing all IT projects In addition to office troubleshooting building managing the company website and designing updating the business s electronic newsletter Information Technology Consultant July 2011 to February 2012 Company Name State Contracted IT consulting work from client computer repair to network expansion May 2011 to July 2011 Company Name City State In charge of company website management social media administration as well as assisting in administrative tasks Education and Training Associate of Science Information Technology 2014 Lyons Township City State United States Information Technology High School Diploma General Education Coursework in computer science all 4 years GPA Diamond Achievement Academic award Honor Roll Diamond Achievement Academic award Honor Roll Skills A certified ActionScript Active directory administrative Adobe Creative Suite 5 Photo Audio Brochure budgeting business management client and server CMS Hardware computer repair consulting Content Management CSS CSS3 client Database designing Documentation Electronics XML Graphics Hardware support HTML HTML5 PHP Information security Java Java programming JavaScript Linux Logic Logo Mac OS managing marketing Medical technology Microsoft Office office Windows Windows 95 Network engineering network Networking newsletter Operating Systems Organization development Programming protocols Prototyping Search Engine Optimization servers Storyboarding TCP IP Telephony Phone 7 0 Troubleshooting upgrade video video editing Web Development I Website website management Windows Server Wiring
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SENIOR MANAGER Summary 15 Years of Leadership experience in Information Technology as an IT Director and Consultant Extensive strategic Vendor Management Expertise VMO Leadership Expert in Vendor selection process RFI RFP MSA and SOW and leader in contract negotiations Senior Project Management leadership Co Chairman of Change Management Review Board Saved Millions of Dollars in vendor expenses through successfully implemented sourcing Partnerships Implemented and Lead a Business Relationship Management Team Accomplished IT Technologist with a strong Business acumen including an MBA Degree Successfully resolved complex Business Technical and Operational issues Specialist at presenting Executive Level Technical Business Presentations VP SVP CIO Highlights Global and strategic sourcing Negotiations expert Vendor management Project management Vendor selection process IT Technical Support Cloud Computing MBA Degree Experience Information Technology Senior Manager April 2013 to February 2015 Company Name City State Leading worldwide major manufacturer distributor and retailer of high quality vitamins supplements Leadership role in the Vendor selection process RFI RFP SOW Negotiated and Contracted with selected technology vendors to optimize quality and minimize IT costs Successfully directed several major Vendor sourcing projects of Enterprise Business critical applications Oracle EBS Suite Draft negotiate and manage large complex vendor contracts Measure Vendor performance via Scorecards SLA s Performance Metrics System Availability Implement and manage multiple successful partnerships with carefully selected key Vendors Infosys Accenture MindTree Presidio Salesforce Oracle OMCS Cisco Genpact TechDemocracy Tata Pegasystems Amdocs etc Annual recurring savings of 2 75 million dollars from large re negotiated support agreements Implemented Onsite Onshore and Offshore talent sourcing models completed on schedule Worked with the Business and IT Teams to successfully implement new technical support vendors partners Information Technology Director January 2000 to February 2013 Company Name City State Major Entertainment Company providing Internet Email VoIP and HDTV VOD to 3 2 million customers Information Technology Director Researched selected implemented and managed multiple Vendor relationships Lead several RFI RFP MSO and SOW s Drafted and approved contract amendments renewals Extensive Business Systems Project Management and Business Relationship achievements Director of Information Systems with extensive experience in Customer Service technologies Directly responsible for Managing Infrastructure and Technical Application Support teams Improved overall contact center system uptime from 99 93 to 99 99 through monitoring and proactive maintenance Maintained several JD Powers top system performance ratings Directed a Business Relationship Management team which was integrated within the Business Units Our IT customer surveys improved from C to B under my lead Successfully managed over 45 IT Projects with many coming in on time on budget and with required Business functionality Extensive Strategic Vendor Management expertise and overall responsibility for System Availability vendor performance metrics report cards and SLA s Business Systems Delivery Consultant January 1999 to January 2000 Company Name City Client Company Cablevision Systems contract to hire and was offered a Senior Management position within Corporate Information Technology Started a new Technology Support team centrally supporting over 110 Business Applications Client Services Manager January 1998 to January 1999 Company Name Provided professional consulting services to multiple Fortune 500 Companies in Investments Banking Finance and Insurance areas My customers include Merrill Lynch Guardian and JP Morgan Chase Implemented customized CRM applications to streamline money transfer reconciliations between World Bank Members Responsible for System Implementations Project Management Project Costing and all Customer Executive Level communications Assisted the Sales team in closing 3 major new accounts Sales Support role Education M B A Masters Business Administration Adelphi University City State Business Administration B S Management and Economics State University of New York City State Management and Economics ITIL Certifications by New Horizons Consulting ITIL v3 Foundation ITIL v3 Practitioner Pega Certified Project Management Project Manager Certification Skills streamline Banking budget Business Systems C Cisco closing 3 Consulting contracts CRM Client Customer Service E Business Email Senior Management Finance Guardian Information Systems Information Technology Insurance Investments ITIL ITIL v Leadership Director Managing money MSA negotiating Enterprise Oracle Project Management quality Relationship Management RFI RFP Sales Sales Support SLA Strategic technical support Vendor Management VoIP
|
Generate a Resume for a Information Technology Job
| null |
DIRECTOR OF INFORMATION TECHNOLOGY Summary IT Director Manager with extensive experience in network operations leveraging expertise in organization growth and problem solving Driven professional and detailed oriented with the proven ability to plan design and implement technical systems improve process flow and administer departmental budgets Highlights Operating Systems Windows 7 8 1 10 Windows Server 2008 R2 2012 Exchange Server 2007 2010 Apple Mac OSX iOS BB10 OS Android LAN VPN WAN IP networking Citrix and remote terminal services LogMeIn Team Viewer Skype for business Experience with SQL SaaS and Hyper V Active Directory Services Group Policy DNS DHCP SSL WSUS and FTP San Nas Storage Cisco Routers HP Switches Sonicwall Firewalls Symantec Backup AntiVirus Trend Micro Arcserve Acronis Experience January 1996 to January 2016 Company Name City State Director of Information Technology Directed and managed the entire IT operations for a commercial real estate investment company with over 15 locations throughout the U S Forecasted and planned all network information processing and communication needs for the entire company Provided senior level leadership on all IT security and risk management concerns Being proactive to ensure the continued functionality of a stable reliable and secure IT environment including focus on current and anticipated cybersecurity threats and risk Ensured technology compliance with SOX PCI IT general and regulatory controls Established documented and administered all IT operational policies and procedures to control systems and integrity risks Created and analyzed annual IT operational and capital budgets and 5 year plans Efficiently used monies allocated within those budgets Inspected 3rd party contracts evaluated and negotiated proposals for software and hardware services Project leader for developing planning and instituting disaster recovery and business continuity Provided redundancy on all network components and system failovers Redundant communication and internet lines using BGP for failover Ensured the consistency of existing applications by creating maintaining testing and enforcing standards procedures for implementing software rollouts Used document imaging system for record retention Maintained and upgraded all Audio Video in conference rooms Installed office security Card key and camera systems Hired and managed system administrators and supervised outside consultants Originally hired as IT Manager promoted to Director in 2002 January 1995 to January 1996 Company Name City State Manager of Information Technologies Provided network administration PC and network trouble shooting file server configuration backup systems configuration network and switch management Maintained Lotus Notes Domino Mail Server operating system and application software upgrading anti virus and firewall management hardware configuration and troubleshooting application maintenance and administration January 1992 to January 1995 Company Name City State Sole IT person Manager of Information Services Recruited to relocate to Chicago to run the accounting operations system Began at LINC as the Accounting Operations Manager eventually became the Network Manager Maintained UNIX and Novell servers January 1991 to January 1992 Company Name City State Customer Service Representative Recruited by Software Company to relocate to Wellesley MA Provided technical support for customers Education Baruch College City State Accounting BS Accounting Skills Accounting Active Directory anti virus AntiVirus Apple Arcserve Audio Backup BGP budgets Cisco Routers Citrix hardware contracts DHCP disaster recovery DNS Firewalls firewall focus FTP hardware configuration and troubleshooting HP imaging IP LAN leadership LINC Domino Lotus Notes MA Mac Director Exchange Server Mail office Windows 7 network administration Nas Network networking Novell servers Operating Systems OS operating system PCI camera policies Project leader proposals real estate risk management San server configuration SQL SSL Switches switch Symantec technical support Trend trouble shooting UNIX upgrading Video VPN WAN Windows Server
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SPECIALIST SYSTEM ANALYSIS Summary I have over 10 years of professional service in Information Technology Support and Technical Operations in working with the Federal Government and private sectors I have a broad knowledge and expertise in strategic planning IT Business Systems Network Operations IT Security and System Analysis My goal is to secure permanent employment within a outstanding organization that offer opportunities for growth and advancement while implementing a high degree of professionalism enthusiasm initiative on a daily basis Highlights Active Top Security Clearance SCI Certified Cisco Network Associate Certified CompTIA Security Microsoft SharePoint 2010 Train Experience Company Name February 2015 to May 2016 Information Technology Specialist System Analysis City State Serve as IT System Analyst assist with business process improvement efforts responsible for the physical setup of computer workstations configuration of Microsoft Outlook 2013 operation and integration of hardware and software components associated with databases that support the Department of The Army Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability Collaborate and work together with Joint Service Provider Information Technology Agency DISA and Video Teleconference Team coordinate and implement superior IT services to Army G 3 5 7staff and customers Develop document and implement IT asset management program to identify the location and maintain accountability of IT equipment Serve as Contract Office Representative effectively manage Verizon service contract in business systems tools such as Contractor Performance Assessment Reporting System CPARS and Wide Area Work Flow WAWF Manage IT related issues in through trouble ticketing system known as Remedy Coordinate with custom care liaison regarding Technical Assessment and Cost Estimate Life Cycle Replacement Prepare documentation on complex systems processes in assigned functional area of responsibility and maintain business continuity plan Manage copier and printer inventory program Serves as Entitlement Manager for DoD Enterprise Email system create distribution list email accounts restrict and grant permission to both individual and group emails Responsible for analyzing new information technology equipment and conduct testing of product and services Responsible for migration of ISDN and VOIP telephone systems of over 1500 users Ensure corrective actions to restore operational services the Verizon software applications Provide technical assistance and desktop support on various operating systems and applications Conduct information assurance and security training and manage network account access requests Serve as an advisor to the Chief Information Officer on matters relating to security vulnerabilities and threats to G 3 5 7 s computer systems Develop corresponding security countermeasures necessary to protect technical complex sensitive and classified information processed on Army computer equipment Provide technical support and assist in preparing and implementing policy guidance to G 3 5 7 organization Evaluate adequacy of new or revised information security policy standards and procedural guidance and support for the protection of information technology systems Work closely with program and project activities to develop safeguards for the computers that are connected to Army networks Review operational and technical security aspects associated with specific sites and facilities to determine vulnerability and threat Company Name October 2013 to December 2014 Information Technology Specialist Network Administrator City State Serve as a system analyst primary job duty is to monitor servers and load balancers activity through sophisticated software applications such as HP Business Services Manager HP Network Node Manager and HP Operation Manager for UNIX Schedule application stop monitoring through platform on mainframes Assist both national and international Boeing and AT T customers when alarms are received from voice over internet protocol telephone Break Fix wireless LAN control access point circuit catalytic switches routers servers and flight line managed applications Preform triage procedures then trouble shoot and escalate service ticket assign tickets into the appropriate network or global group for further investigation usually Tier 3 IT help desk or higher support Operate and utilizes various software applications to include but not limited to SPARK instant messaging Same Time Lotus Notes Microsoft LYNC and Network Data Viewer NDV Remedy ticketing Riverbed Names and Address Management System NAMS Circuit Design Configuration CDC and Cisco Prime Daily reports manage ticketing disposal and conduct shift change brief Monitor functionality information assurance security and integrity of internet services troubleshoots and resolves technical problems with the design and delivery of internet services collects and analyzes internet service usage and performance statistics evaluates new internet services and technologies and provides technical advice to internet content providers Company Name April 2005 to July 2013 Information Technology Specialist City State Knowledge of data communications networking equipment such as wide area network local network routers switches assist in trouble shooting devices and computers with end users Coordinates and schedule with ATT internet provider to set up and install voice teleconferences VTC through Polygram system provided IT telephone support customer service employ Microsoft Windows 7 and operating systems upgrade Image hard drives through use of Ghost Cast server unlock computers through Dame Ware remote access and utilize active directory program reset pins and passwords Ability to support common applications and access password management used in the industry including Microsoft Active Directory Resource Access Control Facility RACF environments Knowledge of information systems security policies and assurance Enterprise server LAN e mail system administration experience and issue help desk trouble tickets Managed highly classified telecommunication materials Received and distributed sensitive items to over 100 organizations with no deficiencies Maintained and tracked incoming outgoing security material Assisted with the standard procedure to ship and package of electronic equipment Issued special telecommunication encryption keys to civilian companies and military commands Provide strategic planning and operation support to command group in Germany Preformed analytical technical and administrative work planning daily inventory diagnose and respond to customer incident reports site evaluation to ensure clients are incompliance resolved issues with loading keys into electronic simple key loader prepare reports brief clients and higher chain of command and supervised four personals Implemented and preformed retention control program of military personnel Providing guidance on administrative and military personnel matters Installs maintains and troubleshoots Signal support equipment and terminal devices Installs operates and maintains designated radio and data distribution systems Maintains selected electronic devices Performs Signal support functions to include providing technical assistance and training for user owned and operated automation and communications equipment Prepares maintenance and supply requests for unit level Signal support Operates and performs preventive maintenance checks and services on assigned vehicles Supervises installs maintains and troubleshoots Signal support systems and terminal devices to include radio wire and battlefield automated systems Provides technical assistance and unit level training for automation communication and user owned and operated Signal equipment Disseminates information services policy Installs operates and performs preventive maintenance checks and services on power generators Performed duties as an aviation operations specialist in the primarily job responsibility to schedule and dispatch tactical aircraft missions Operate one of the largest fleets of aircraft in the world and keep them running safe and efficient Process local and cross country flight clearances Check accuracy of flight plans and coordinate them Maintain flight logs on incoming outgoing flights and individual flight records Alert crash crews of emergencies Interpret and post weather reports Company Name March 2004 to April 2006 Data Entry Specialist City State Served as a medical reviewer and data entry processor of DOT physical examines of various clients into medical system program Occulink Microsoft excel for tracking of missing information Performed administrative duties customer service maintained files and medical records Correspond and coordinated with medical professionals performed client audit analyst physical exams to ensure accuracy of medical history educated clients on quality assurance proper data processing expedition of timely feedback exams and increase productivity Process data entry and transmits data to appropriate site Edits and performs quality assurance and quality control checks during the input of data from source documents Assists in quality control edits by retrieving reports for the data collectors and Team Chief Organizes all completed source documents and mail with appropriate attachments to filing site Makes weekly transaction tapes along with weekly form counts and prepares tapes and forms to be mailed to appropriate site Plan and schedule installation of new or modified hardware operating systems and applications software Maintain systems configuration and manage installation and integration of systems fixes updates and enhancements Oversee perform equipment installation or relocation testing and acceptance processes Analyze and evaluate work concerned with integrated systems of computer programs and or computer equipment Develop and document systems administration standard operating procedures Education GRANTHAM UNIVERSITY 2017 Master of Science Information Management Technology City State SAINT LEO UNIVERSITY 2015 Bachelor of Business Administration Management City State SAINT LEO UNIVERSITY 2013 Associate of Arts Liberal Arts City State Additional Information Active Top Secret Clearance Graduate of Signal Systems Support Advance Leader Course in Information Systems and Networking training Military Good Conduct Awards Overseas Ribbons Operation Iraq Freedom Award Global War on Terrorism Award and Certificate of Appreciation Golden Harvest volunteer community services Recognized as Non Commission Officer of the Month December 2012 and a candidate for Battalion Non Commission Officer of the year March 2012 Skills Active Directory Microsoft Outlook 2013 Windows 7 Windows 10 system security data automation Circuit Design application UNIX client server interpersonal skills hardware and software installations network systems content encryption customer relations desktop support telecommunications databases query electronic filing forms Microsoft Windows deployment software Imaging contract specialist and acquisition Supply and property inventory WAN LAN Lotus Notes mainframes materials trouble shooting and ticketing systems network security policies formal presentations quality assurance Life Cycle Replacement LCR radio communication geographical statistics strategic planning supervisor Cisco switches and routers system administration and technical support
|
Generate a Resume for a Information Technology Job
| null |
DIRECTOR INFORMATION TECHNOLOGY Professional Summary Results driven IT director with over 30 years of experience in diverse industries including Port and Higher Education Expertise includes team leadership technical architecture training and development disaster recovery planning and information protection analysis Dynamic resourceful and extremely driven individual with a deep passion for creating and delivering programs and solutions that empower a team company and customer to meet and exceed desired expectations Core Qualifications IT management Results oriented Operations management Budget administration Change management Problem resolution Team leadership Decisive leader Cost reduction Experience Director Information Technology August 2008 to Current Company Name City State Manages information technology computer center for the Board of Commissioners of the Port of New Orleans Board Develops initiates implements and monitors procedures necessary to determine the need for improvement of the system and operational activities Makes recommendations on the acquisition lease or rental of equipment and computer services the development and implementation of new data processing programs and the expansion of existing equipment and programs Provide information and recommendations to the Port s management relevant to the establishment of priorities for prospective system applications Develops and or revises data and practices concerning plan and procedures consistent with agency goals and objectives in the information communications fields Formulates requests for bid and requests for proposals for major and minor I T professional services and hardware contracts Directly involved in vendor selection and final contract negotiations and approvals Supervises information technology and telecommunication staff and provides guidance and direction of daily activities Develops and supervises the work of system project consultants Provides consulting services to all Port departments and divisions concerning information systems new programs and data processing Develops form management procedures and reviews and justifies current practices Evaluates existing manual and automated information related activities including physical work environment administrative procedures and work flows Represents the Board of Commissioners on national and international committees and conferences as necessary Prepares hardware software and personnel budgets for the I T department Staying abreast of the new technologies doing cost benefit analysis of these technologies and the incorporation of these technologies into the budgeting process Participates in formulating Board s current and future I T short and long term strategic planning including PC networking Email IBM ISeries Support INTERNET Imaging Computer Aided Software Engineering Communication Protocols EDI GIS etc Reviews and makes recommendations to management on the use and control of mainframe data processing systems for internal operations and for servicing the maritime community in the movement of cargo through the Port Assures that software utilizing the mainframe and remote computer local area wide area network equipment are protected and secure against viruses outside intrusion and cyber attack Supervise the development of long range plans for the use of data processing equipment by the Board related private sector firms and government agencies Assure the confidentiality of priority data and supervise the distribution of that data to the appropriate public and private sector recipients Coordinates the flow of information among in house departments private sector maritime interests U S Customs and other agencies Oversees a large repertoire of sophisticated application software Interface with representatives of local national and international maritime and government agencies offices and firms concerning the technical requirements and operation and benefits of the system Reviews coordinates and makes recommendations to Board management and maritime interests on data transmission requirements Monitors the preparation of reports submitted to Board management the private sector and governmental agencies on data processing and technology issues Keeps abreast of changes in the maritime industry as it affects the movement of bulk general and containerized cargo and the flow of electronic communications In charge of all telephone services required by the Board This includes the main administrative phone switch and sub switches and all cell and broadband services Define scope of work and specifications for Hardware and software needs for Homeland Security Grant Investment Justifications from 2008 to present FAS system repair and updates Building Access Command and Control Security Camera Projects Portwide and Cruise Terminals Wireless Backbone Infrastructure Portwide MSCO provisioning Mobile Command Center Repair and Upgrade Underwater inspection vehicle and equipment Technology Installation on the Harbor Police Patrol Boat Integration of Command Bridge Incident Control servers GIS server implementation Associate Vice President for Information Technology and Telecommunication April 1980 to October 2004 Company Name City State Oversight responsibility for staff of 22 people including 19 professionals Created and managed the Office of Information Technology Developed and implemented the Strategic Plan for the Office of Information Technology Awarded and directed 1 2 million grant to install the telecommunications fiber optic infrastructure for university Integrated the Management Information System department and the Telecommunication department into one cohesive department Provided data and communication services to entire university community implemented university wide operation of telephone PBX voice and data wireless communications Developed administrative system for all users to become proficient in these areas Ensured data integrity and responsibility standardizing ways and means of data collection thereby maintaining the integrity of inputs and outcomes Created a filtering process to recognize viruses before they infect systems and thus established a reliable network free of viruses and spam Implemented effective customer service customized to suit individual needs ensuring that all users were standardized for smooth communication with one another Created inclusive customer friendly telecommunications climate ensuring that students were respected equally with faculty Implemented comprehensive university system increasing the number of telecommunication units from 324 to more than 2 000 Increased number of computer labs from two to nine ensuring dramatic increase in resources to students without increasing staff Education Ph D Coastal Oceanography 1996 State University of New York City State USA Coastal Oceanography M S Computer Science Marine Sciences Research Center School of Marine and Atmospheric Sciences Computer Science B S Mathematics University of Evansville City State Mathematics Xavier University City State Professional Affiliations Member of AAPA Information Technology Committee Represented the University President at Southern Educational Foundation Member of the Instructional Technology Assistance Project ITAP team Participated in Educational Leadership Council Served on Academic Computing Committee Accomplishments MCSE Microsoft Certified Systems Engineer LDCCA Certified Installer for Fiber Optic and Category 5 5E Certified Construction Quality Management for Contractors by U S Army Core of Engineers Wireless Network Auditing Training System Forensics Investigation Response Training Hacker Techniques Exploits and Incident Handling Training Accreditation Skills academic administrative agency Basic benefits broadband budgeting budgets Cobol Hardware computer applications conferences consulting contract negotiations contracts customer service data analysis data collection Data Processing Database Management DBase IV direction EDI Email features Fortran GIS government grants IBM IBM compatible Imaging Information Systems Information Technology inspection interpretation laser Macintosh mainframe MapInfo Mathematics Access MS Excel Office Management Information System Monitors natural Naval network Novell Netware Oil Operating Systems Pascal PBX PC networking personnel Camera Police Programming proposals Protocols radio real time reception relational database Research RPG III servers Shell Software Engineering Strategic strategic planning SUN SPARC switches switch telecommunications Telecommunication telephone phone transmission UNIX and C UNIX Upgrade Vax VMS voice and data wide area network written Additional Information COMMUNITY SERVICE Board of North Region Leadership Institute NORLI Volunteer activities at New Orleans Enhancement Center taught senior citizens how to use the computer Board of Advocates for Science Math Education Inc HONORS AWARDS CERTIFICATIONS Certified Port Executive Turner Fellowship State University of New York at Stony Brook United Negro College Fund Fellowship National Consortium of Educational Access Fellowship William and Mary Simon Fellowship
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY INSTRUCTOR Summary Seventeen years experience in the information technology field Seven years experience in curriculum design and computer based training development Group and project management experience for over twelve years Advanced problem solving skills and expertise Advanced customer service training and experience Curriculum Data Analysis Other Curriculum design Advanced Data Analysis Student counseling Learning analysis Market analysis Customer service training Advanced planning Training success evaluation Team building Articulation and development Quantitative project analysis Project management implementation Qualitative project analysis Advanced conflict resolution Evaluation Advanced user experience Market driven planning expertise Computer based training design data analysis Highlights Media Design Productivity Other Photoshop Microsoft Network Management Premier Word Novell Console 1 Illustrator Excel Microsoft Networking InDesign Powerpoint Cable Wiring Standards Flash Project Machine Hardware Dreamweaver Outlook Windows OS installation Fireworks iLife Repair Soundbooth Pages Mac OS Installation Repair QuarkXpress Numbers Virtualization Camtasia Keynote Parallells HTML Coding iMovie VMware Desktop Fusion PHP Database connection iPhoto Course Management Software Experience Information Technology Instructor Jan 2012 to Current Company Name City State Manage student learning needs Create Curriculum for IT Program Manage two part time instructors Teach three classes of twenty two students each class per day Manage open entry open exit curriculum for all training in the program Verify training outcome reports to maintain COE standards Data metric analysis of student progress throughout the course Answer questions of potential students and parents Review and update training standards as needed New curriculum development according to market requirements Customer service training tailored towards IT students Partner with fellow instructors to provide cross training and student interaction Work with student services to assure student success Counsel students on learning methods and methods for improvement Help Desk Manager Campus D Jan 2010 to Jan 2012 Company Name City State Manage incoming troubleshooting calls from four state agencies Assisted help desk staff members in resolving customer requests with first call resolution Create and specify computer standards for the Utah Dept of Health Trained fourteen help desk staff members on help desk phone client installation and usage Software management for Dept of Health Manage new user creation procedure for state departments of Health Natural Resources Created new user training documentation for thirty help desk staff members in the State of Utah Provide remote control support for customers throughout the state Customer friendliness reported on several occasions to management staff commended for ability to teach customer how to utilize their technology more effectively Media Designer Jan 2009 to Jan 2010 Company Name City State Prepare training curriculum for preparedness trainings Designed eighteen computer based training courses for the department of Health s management staff training over one hundred managers providing significant cost savings Coordinated information technology needs for fifty preparedness staff members Designed cover art and the multimedia presentations to give trainees after sessions prepared over one thousand take home packets for various trainings Served as technical lead staff member for the Utah Department of Health s training and education center Technical Support Specialist Jan 2002 to Jan 2009 Company Name City State Provided advanced level technical support for department staff in computer repair and service Inventory control for department of health hardware Created Technology standards for division of Health systems improvement Served on advisory committee for mobile device policy creation Updated department travel system from paper to online Education Masters of Education Learning Technology 2012 Doctorate of Education Higher Education Ed d Concordia University M Ed Western Governor s University Learning Technology Bachelor of Science Information Technology Management Information Technology Management B S 2010 Western Governor s University Associate of Applied Science Multimedia Technologies Multimedia Technologies A A S 2003 Utah Valley University Skills Photoshop Premier art Cable Hardware computer repair curriculum development client Customer service training Database Department of Health documentation Dreamweaver Fireworks Flash help desk HTML Coding Illustrator InDesign information technology Inventory control Mac OS market Excel Microsoft Networking Outlook Powerpoint Windows OS Word multimedia presentations Natural Network Management Novell PHP progress QuarkXpress staff training technical support user training phone troubleshooting Wiring
|
Generate a Resume for a Information Technology Job
| null |
OPERATIONS RESEARCH ANALYST Summary Personable project manager successful at building strong professional relationships Manages large and complex projects while maintaining high team morale and energy More than eight years of progressive management experience and repeated success in developing project initiatives directing project plans and achieving performance targets Highlights Organized Unsurpassed work ethic Results oriented Detail oriented Process improvement Management information systems Work flow planning Software hardware support experience Accomplishments Initiation and design of equipment testing program leading to Memorandum of Understanding between the Department of Homeland Security National Urban Security Technology Laboratory and the New York Police Department Recipient of numerous awards for both team and individual performance Completed government training and certification program for Test and Evaluation Manager Level II Developed working relationships with many State and local responder agencies Experience Operations Research Analyst 01 2010 to Current Company Name City State Initiated and managed program to test incoming radiation detection equipment into New York New Jersey and Connecticut Since 2009 the project has tested over 25 million dollars worth of equipment and more than 10 000 units Activities included process and procedure development instrumenting and maintaining test facilities and managing and scheduling testing team Coordination of activities with the New York Police Department NYPD Counter Terrorism Bureau other state and local first responder organizations in the New York City Metropolitan Area and the Brookhaven National Laboratory Information Technology Specialist 03 2003 to 01 2010 Company Name City State Data Collection and Test Manager for the Department of Homeland Security and NYPD collaborative acquisition program for a roadway deployed radiation detector prototype Planned and executed initial data collection effort in support of the acquisition project Effort involved coordination with NYPD regional toll authorities and National Laboratories Developed the data collection plan budget and schedule Managed test team staff and provided oversight of acquired prototype and final prototype testing program including test planning coordination scheduling and budgeting Provided technical support to program team on development of the Request for Information and proposal reviews Training and deployed as a technical expert in analysis of radiation spectra Provided expert radiological assistance to the first responder community with very short turn around time The radiation equipment supported by this program provides spectral signatures of radioactive materials Addressed incident calls and evaluated these spectral signatures for potential national security threats Appointed Data Collection Lead for Advanced Spectroscopic Portal test campaign at the New York Container Terminal A responsibility that required coordination with Federal managers local officials and law enforcement Major responsibilities included training and oversight of the screening team S T Countermeasures Test Beds Collaborative Website Manager and Information Technology Field Coordinator Performed technology installation integration and data analysis of radiation detection data in an operational setting Coordinated with technology users from DHS headquarters National Laboratories State and Local Representatives to provide services and reports via the main collaborative website Information Technology Specialist 08 1999 to 03 2003 Company Name City State Designed data structures and developed systems for science related database applications Assistant to the Protecting Human Subject Program Manager This assignment included coordination of the Department s Human Subjects Working Group including organization planning of meetings and on site reviews as well as reviewing and editing applications and published materials Education BS Management Information Systems May 2005 New York University City State GPA Magna Cum Laude GPA 3 922 Inducted into Alpha Sigma Lambda Honor Society Dean s List Fall 2001 Spring 2002 Coursework Included Statistical Methods Economics Database Design System Analysis and Design Business Organization and Management Management Information Systems Object Oriented Analysis Interactive Design and IT Networking Skills Project Management Information Design Relationship Building Information Technology Procedure Development Scheduling Website Design MS Office Suite Training Development Quality Processes Event Planning Work Breakdown Structures
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SUPERVISOR Summary Seeking a position as an Information Technology Specialist Over 5 years of information technology experience in the U S Army including over 1 year of supervisory experience Trained personnel in the set up of IT equipment ensuring all equipment is properly connected and functioning Regularly troubleshoot and install various IT equipment and systems Accountable for the maintenance and inventory of over 1 million worth of IT and other communications equipment with zero losses or damages Possess a Security and Microsoft Certification and a Secret Security Clearance Highlights Excellent communication techniques Manufacturing systems integration Multidisciplinary exposure Design instruction creation Project management Complex problem solver Advanced critical thinking SharePoint Microsoft Excel Project and Visio Accomplishments Army Achievement Medal for impacting the communications network and overall success of Key Resolve 13 in Yong San Korea Air Force Achievement Medal for supporting Operation Iraqi Freedom and performing as an outstanding senior controller Certificate of Achievement for outstanding support as a member of the Tiger Team during the Windows 7 Migration Good Conduct Medal for exemplary behavior efficiency and fidelity in active federal military service Experience Information Technology Supervisor 01 2011 to 05 2014 Company Name City State Supervise up to 10 personnel at one time delegating tasks conducting performance evaluations and providing corrective counseling as necessary Train personnel in the set up and proper use of IT related equipment while adhering to all policies and procedures Responsible for the inventory of over 1 million worth of network communications equipment Tasked by President of the United States to act as supervisor and maintain signal communications for Fort Bragg army base Information Technology Technician 01 2009 to 01 2011 Company Name City State Maintained communications equipment in order to effectively relay confidential and secret information Utilized electronic test equipment to troubleshoot malfunctioning communications equipment and complete repairs as necessary Regularly set up and added computer systems to a communication network installing operation systems accessing stored programs and utilizing IP addresses Received training in LAN WAN protocols Radiology Technologist 05 2008 to 09 2008 Company Name City State Routinely performed radiological examinations in a medical clinic Competent and experienced in the set up and adjustment of medical devices or equipment Regularly provided customer assistance ensuring all patients received timely and accurate care Accountable for the accurate documentation via electronic database and file system ensuring all confidentiality was maintained Command Post Controller 10 2001 to 10 2005 Company Name City State Provided command control communications and information support throughout operations during peacetime emergency and disaster situations Received and relayed instructions and records submitting manual and automated data products Disseminated time sensitive critical information to senior leaders and support agencies Education Certification Windows 7 Microsoft Fort Bragg NC 2012 Certification Security Comptia Yong San Korea 2012 Distinguished Graduate Certificate Information Technology Network Communications Course 2009 U S Army City State Certificate IT Network and Cisco Routing IT Field Services Branch 2009 City State Associate of Science Radiography 2008 Northwest Florida State College City State Radiography Certificate 2001 IT Tech Prep Trumbull Career and Technical Center State Diploma 2001 Warren G Harding City State Skills Army Cisco counseling customer assistance database documentation Information Technology inventory IP LAN Windows 7 Network personnel policies protocols repairs Routing San supervisor test equipment troubleshoot WAN
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SPECIALIST GS11 Experience 07 2004 to Current Information Technology Specialist GS11 Company Name City State Information Technology Specialist Supervison Project Management Circuit Management Licensed Electrician Alarm management Alarm Technician Training Supply Quality Assurance Kevin L Trostle DSN 266 4800 COMM 865 336 4800 Manage the assigned IT communications environment with privileged access at the network level for the Wing Geographically Separated Units GSU and Tenants Plan coordinate install and continuously analyze system design hardware and software Develop recommend and install solutions and upgrades to ensure availability integrity efficiency and reliability of all components of the assigned system Ensure all performed work is captured in the Remedy ticketing system Manage Telecommunications and NIPR networks for the Wing GSU s and tenant units Continually plan install and analyze new hardware software and processes to ensure networks are reliable and efficient Serve as a focal point for ensuring functionality and operability of the assigned IT data systems functions voice and wireless systems to support mission requirements Optimize analyze manage and direct installation of any new hardware or software introduced into the environment to ensure its compatibility with existing architecture its reliability and functionality in relation to the organization s business requirements Oversee and initiate corrective or preventative measures to rectify immediate problems and prevent future occurrences through the CFP Troubleshoot and diagnose system failures to isolate source of problems Provide customer technical assistance support for all users Provide management with information necessary to address difficult complex problems Review purchase requests SOW s ensuring documentation is sufficient to justify enhancements to keep systems current Work with the CFP customers to resolve integration or configuration related issues Ensure upgrades to the base IT infrastructure are identified Assist customers in developing submitting recommendations for equipment and funds Assist personnel in planning developing new or additional infrastructure architecture capabilities Coordinate efforts between system customers support personnel commercial vendors to identify resolve system anomalies Conduct feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software As budget constraints dictate evaluates alternative means of satisfying user requirements and provides management with the most technically feasible and cost efficient approaches to meet changing needs Keep abreast of changes in technology to assist management in preparing for future enhancements 02 2001 to Current Cyber Transport Client Systems Workcenter Supervisor Company Name City State Kevin L Trostle DSN 266 4800 COMM 865 336 4800 Manage Cyber Transport Client Systems work center personnel Set and adjust work priorities evaluate and counsel subordinates Document training of personnel using Computer based training system TBA Sustain and operate systems through effective troubleshooting repair PMI s system performance testing analysis Systems include network infrastructure equipment cabling voice systems video systems small computers and printers Maintain close working relationship with Communications Focal Point production requirements Remedy tickets 07 1996 to 07 2000 F 16 Ejection System Technician Company Name City State Ronald Buckman COMM 803 895 1190 Troubleshot removed tested inspected repaired modified and installed explosive and non explosive components and assemblies on ejection systems Performed preventative maintenance on over ninety different electronically fired explosive devices ensuring proper wiring and termination Foreign object damage monitor briefed wing commander monthly on findings Ran entire supply system ensuring all parts and supplies were readily available Hazardous materials monitor Explosive inspector Ensured proper grounding points were present in shop to prevent electrostatic discharge to explosive components Section workgroup manager in charge of maintaining computers and ensured needed software was installed Shop computer security monitor Trained and supervised personnel Quality Assurance Assessor Education and Training JUN 1996 HS Diploma General Studies Brockport High School City State General Studies MAY 2003 BS Degree Electrical Engineering University of TN City State Electrical Engineering November 1996 USAF Electronic Principles June 2002 to August 2002 USAF Telephone Systems Apprentice Course September 2002 to December 2002 USAF Aircrew Egress Systems Apprentice Course Numerous certificates for web based training on LAN fundamentals routers topologies cisco networking etc Interests While stationed in South Carolina performed three years of volunteer electrical work for Habitat for Humanity While doing this work I learned the fundamentals of wiring a house for electric cable and telephone Skills budget cabling cisco hardware Client documentation Electrician feasibility studies funds Information Technology inspector LAN materials access network networking networks personnel Telephone Systems printers processes Project Management Quality Assurance routers system design technical assistance Technician Telecommunications Troubleshoot troubleshooting upgrades video wiring Additional Information AWARDS Superior Performer 2nd Quarter 2003 USAF Achievement Medal June 2000 Humanitarian Service Medal January 1998 20 CRS Maintenance Professional of the Year 1998 Airman of the Quarter May 1997 Airman of the Month March 1997 Airman of the Month February 1997 OTHER INFORMATION While stationed in South Carolina performed three years of volunteer electrical work for Habitat for Humanity While doing this work I learned the fundamentals of wiring a house for electric cable and telephone
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY Summary Dedicated Information Assurance Professional well versed in analyzing and mitigating risk and finding cost effective solutions Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines Versatile IT professional with 37 years of Enterprise design and engineering methodology Skills Enterprise platforms Knowledge of Product Lifecycle Management PLM Project tracking Hardware and software upgrade planning Product requirements documentation Self directed MS Visio Decisive Collaborative Domain Active Directory Layout Data storage engineering Information Assurance Risk Management Framework RMF Active Directory design and deployment Workstation build and deployment Systems Accreditation Packages Red Hat Enterprise Linux installation and hardening Network Design Troubleshooting High Performance Computing Experience Company Name City State Information Technology 02 2011 to Current I was hired to manage accreditation efforts for a major department modernization project involving 3 accreditation packages each leading to successful Authorization To Operate decisions Responsibilities then increased to include all departmental accreditation efforts leading to another 3 successful ATOs Now working on 4 new accreditation including re authorization for an existing project Succeeded in writing and implementing vulnerability management for existing accredited systems Success of the accreditation hinged on coordination with ONI Enterprise in critical design decisions and to help the program integrate smoothly into the Enterprise thru many meetings analyzing the Enterprise business model to understand the best fit for the program The different projects required careful management of specific STIG compliance and hardening for the different configurations and services required for the specific domain to be integrated Analyzed complex computer systems to assess vulnerability and risk Supervised 5 external computer consultants and vendors Managed application patches data backup security changes and network configuration Company Name City State Systems Engineer 02 2006 to 02 2011 I was Hired to initiate processing strategies in fulfilling department analyst requirements Requirements were fulfilled thru i dentifying product problems and strengths and collected data on customer experience and review of Enterprise compliance to transition to new technology for supporting new processing needs thru proper processing power The next challenge came as storage requirements for better performance and more controlled uses After careful study of local infrastructure design a local storage with off the shelf solutions was adopted to grow local storage to over 200TB In using this solution the department saved just over a million dollars in purchasing and maintenance costs compared to the alternative Next came requirements to improve processing of future big data formats fulfilled in a Red Hat Linux high compute cluster I designed purchased and accredited for operation in the Enterprise Improvement on big data analytical processing reduced time from 30 hours to 30 minutes as well as allow for more robust data thru higher selections of sensors frequencies and range than allowed thru the traditional process Company Name City State Senior Systems Analyst 02 1999 to 02 2006 I was hired to improve corporate and client communications and processing requirements which resulted in the design build and deployment of 3 Enterprise network solutions One solution resulted in expanding capabilities to supporting Washington Navy Yard Norfolk Virginia and Hawaii support facilities Fulfilled requirements for detecting crucial network software hardware weaknesses and developing preventive strategies and solutions for avoiding interruptions and increasing system security thru documenting system layouts wiring diagrams and addressing schema to understand layouts and make informed solutions to upper management Education and Training Associate of Science Electronic Engineering 1980 Florence Darlington Technical School City State Electronic Engineering Dean s list for high GPA Class President for second year Skills Active Directory Hardware Engineering Information Technology Red Hat Enterprise Linux Servers MS Windows Servers MS Windows Desktop Network Design Troubleshooting Architectural Diagrams Accreditation Boundarys Risk Management Enterprise Strategies Vendor Relations Desktop Publishing Software Photoshop Illustrator HTML Team Work Collaboration
|
Generate a Resume for a Information Technology Job
| null |
MANAGER INFORMATION TECHNOLOGY PROJECT MANAGEMENT OFFICE Professional Summary Highly motivated and driven Manager of the Project Management Office PMO Currently seeking potential opportunities to continue to help other organizations realize and reap benefits of formal PMO methodology Passionate about PMO engagement in health care as I have watched over 17 years of what was once lacking in this industry take hold and prove its value and worth I have had the pleasure and benefit of watching three organizations grow and blossom their teams with training and growth and development of a methodology that fits the culture of each organization Education and Certification B A Foreign Languages and Literatures 1997 VPI SU Virginia Tech City State Foreign Languages and Literatures Degree in Spanish Concentration in Management Science Decision Support Systems Note Now known as Business Information Technology Certification Project Management Certification 2004 Guilford Technical Comm College City State Project Management Advanced Certificate PMP Certification Project Management Professional 2012 Project Management Institute City State Certification complete and renewed in 2015 Skill Highlights Highly professional and polished PMO Manager Portfolio manager for all Corporate IT System Implementations Portfolio manager for IT Infrastructure Project Management new and renovation construction related efforts Excellent communication skills from all upper echelons of leadership to team building Currently managing large team of Senior and Intermediate Project Managers and PMO trained Business Analysts Passion for PMO shines through my work and I strive to help others achieve that pride in their profession Excellent skills with conflict resolution in tense stakeholder meetings High standards for personal excellence and integrity in a job well done Equally high standards for a high performing Project Management team Skilled in Clinical Portfolio Management Assisted in division of PMO to determine best fit for PM team Corporate Clinical background Advocate for Project Management training and skill building soft skills and PM skills are equally crucial to a high performing team Professional Experience Manager Information Technology Project Management Office 06 2008 to Current Company Name City State Primary role Manage portfolio of all PMO projects related to Corporate Services and manage portfolio of all Infrastructure related projects Corporate Services Project portfolio includes such systems as Lawson PeopleSoft API Centralized Warehouse Infor Lawson tools and other non clinical related applications Infrastructure Project Portfolio includes all services related to wired or wireless networking intra facility connectivity onboarding and acquisition of other health care organizations Managing two teams of Project managers each with specialty field skills to work application or technical infrastructure projects Monthly governance report out on each portfolio to executive committee to ensure priority and alignment to strategic goals are still accurate with influx of projects in the pipeline Help PMO Trainer with Professional Development Skill building quarterly to determine soft skills that are needed for either PMO team Encourage training and leadership skills within all team members to continue growth and improvement professionally for each team member s own unique goals Encourage and require PMP for all Senior level role project managers Monthly resource manager meeting to report out to Information Technology Management where there are resource gaps or conflicts with other projects within the clinical portfolio Work closely with EPIC Project Management Office to share out resources wherever possible particularly related to technical dress rehearsal and preparation of facilities prior to go live Project Manager Application Systems Analyst III 06 2004 to 06 2008 Company Name City State Primary Role Project manager for multiple new information technology systems per year ranging from 500k to 4M budgets Lead team with CIO support to encourage all Application Analyst roles to attend and participate in Project Management methodology training beginnings of PMO for health care at High Point Regional Responsible for all upgrades and ongoing software updates to multiple API Software tools HR Payroll Security Scheduling and timekeeping systems Lead a team of 60 members crossing over all clinical and corporate areas to implement enterprise staff scheduling solution Project manager for Radiology Information System and complete dictation replacement project Project Manager for HR Recruiting system Halogen and worked with HRIS team and vendor team to negotiate all aspects of implementation Upgraded enterprise wide timekeeping system including all time clocks API and going from client server to web based application Included coordination of all aspects of implementation with vendor and training of all end users Systems Analyst II Product Manager Vantive PeopleSoft tool 05 2001 to 06 2004 Company Name City State Support Peoplesoft s Vantive application in nationwide call center environments Brought up 3 new call centers on Vantive system and maintained support of existing three call centers Performed 2 full system upgrades and managed all budget and aspects of project surrounding upgrade Support and maintained software making changes when requested in VB VBA code to resolve differences in upgrade Maintained NET web version of Vantive application for external clients to submit their own cases Worked closely with call center managers and supervisors as well as director of nationwide call center to ensure functionality and needs of call center were met Systems Analyst II Project Manager 04 2000 to 05 2001 Company Name City State Project management for Patient Accounting and clinical upgrades support of existing modules and maintenance on MUMPS database in UNIX IDX Hospital Software package Oversee all related projects for Finance and Patient Accounting departments supporting applications and issues with upgrades for financial departments Help to implement new software on UNIFY database structure MedStat software for Contract Management in the Finance Dept Assisting with system wide upgrade of the corporate IDX software and all required testing and documentation methodology required Project Manager Intermediate Software Analyst II 12 1998 to 04 2000 Company Name City State Primary Financial Analyst on McKesson HBOC Star Financials backup for McKesson HBOC Clinical system Helped team to perform upgrade to new GUI based platform of STAR Financials Began studies in Project Management in the Healthcare environment attended seminars on beginning methodology and PMO development Implemented what is now known to be infancy stages of today s EMR document based scanning for medical records and financial records Managed all project aspects around installation of IMNET Electronic Medical Record software on an MS SQL 7 0 based database Systems Analyst Programmer 05 1998 to 12 1998 Company Name City State Programmed in SQL for HBOC Clinical and Financial systems developed various hospital reports for Financial departments Project Manager on IMNET Electronic Medical Records software Learned MSSQL to support system and help implement for Medical Records and charting needs electronic sign off by physician Skills Manage departmental budget for all aspects salaries training etc Manage and assist with creation of portfolio governance for Information Technology Systems Budget Manage and assist with creation of Infrastructure budget required for all projects requiring infrastructure construction upgrades Work hand in hand with Chief Technology Officer VP Application Support to provide C suite leadership with all relevant information needed to approve annual portfolio for Information Technology
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY MANAGER Summary Dedicated IT Manager well versed in analyzing and mitigating risk and finding cost effective solutions Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines Highlights Operations management Project tracking Performance criteria tracking Waterfall framework Scrum methodology Enterprise platforms Salary structure compensation analysis Calm under pressure Compensation benefits administration Staff development Client communication Experience Information Technology Manager 03 2013 to Current Company Name City State Managed a four person local IT team allocating resources to ongoing projects and enforcing deadlines Drove business KPIs through rapid iteration of customer facing product features Leveraged in depth understanding of end to end customer experience to identify pain points and latent customer needs Collaborated with the global team to resolve IT support cases Build and maintain a staff of five terminate for cause one employee Create and audit processes interlocking with other teams adjust as required Manage travel and budget for staff on site visits Ownership of SaaS customers in North America Canada and Australia Defined project deliverables and monitored status of tasks Executed proof of concept implementations to validate product feasibility IT Administrator 06 2011 to 03 2013 Company Name City State Designed and delivered mission critical infrastructure to ensure the highest levels of availability performance and security Maintained security backup and redundancy strategies Ownership of IT Infrastructure and Client Server management Chicago Houston Montreal and Sydney Collected analyzed and reported program metrics including product technical performance measures and key performance parameters Manage North America production data center SaaS and disaster recovery applications Deploy and manage VMware architecture Monitor and created automatic actions related to hardware and web servers Engineered IT infrastructure for reliable WAN and LAN connectivity Active Directory and Group Policy configuration and deployment Provided client support for production SQL Administration Deployed over 30 NEC phones and support for NEC PBX Responsible for purchasing and product recommendations Network Administrator 02 2010 to 05 2011 Company Name City State Tested configured and deployed Windows 7 operating system with Acronis Snap Deploy Deployed and tested Microsoft Exchange 2010 in VMware Administered SQL 2005 database to run Dentrix and DEXIS software Configuration and implementation of Group Policies Information Technology Consultant 10 2008 to 05 2011 Company Name City State Managed and provided security administrative support for Paine Wetzel ONCOR International Northridge Group Rent Here Realty and Northwestern Dental Center Supported Microsoft Windows 2003 XP Vista and Mac operating systems Responsible for purchase decisions to provide the best end point security solutions Obtained Milestone Advanced Certified Partner for video surveillance Network Administrator 10 2008 to 05 2011 Company Name City State Installed and configured LAN with Windows XP and Windows Vista clients Administration of Microsoft Active Directory Administration of Microsoft Exchange 2003 systems including backup and recovery Deploy Symantec endpoint security solutions and implemented disaster recovery Managed multiple desktop applications Microsoft Office Adobe Acrobat ACT Administration of intranet Network Administrator 10 2008 to 12 2009 Company Name City State Provided on site technical support for Windows 2003 and 2008 servers workstations laptops Blackberries and iPhones Migrated to Exchange 2007 SCR from Exchange 2003 with PowerShell and DAS Managed Windows Server 2008 and Windows 7 College of Education Computer Technician 07 2006 to 06 2008 Company Name City State Performed PC and Mac hardware and software configurations Troubleshot general Novell Client issues Installed and maintained peripherals Built images to be used with Symantec Ghost Education Master of Science Business Information Technology 2018 DePaul University City State Bachelor of Science Network and Communications Management 2009 DeVry University City State Skills Active Directory administrative support Adobe Acrobat Architect backup budget Client Server hardware Concept Client clients client support DAS database disaster recovery Ghost LAN laptops Mac hardware Mac Exchange Microsoft Exchange Microsoft Exchange 2003 Microsoft Office Windows 7 Windows Microsoft Windows 2003 Windows XP NEC Novell operating systems operating system PBX peripherals Policies processes purchasing servers SLA SQL Symantec technical support phones Video Vista web servers WAN Windows Server
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY PROJECT MANAGER SYSTEM ANALYSIS SYSANALSYS GS 2210 12 Professional Overview Highly qualified Department of Defense DoD Program Manager PM professional driven to maximize Mission Partner MP operational efficiency through planning project management and Infrastructure Technology IT expertise Excels at building dynamic team relationships and achieves project management process improvements Looking to continue federal career as a strategic planner possessing exceptional knowledge understanding support agreements basis of estimates fiscal analysis financial reporting cost projections business proposals and increased overall responsibilities within federal service Relevant Professional Experience January 2010 to Current Company Name City State Information Technology Project Manager System Analysis SYSANALSYS GS 2210 12 Holds Active Security Clearance Member of the Development and Business Center for Defense Logistics Agency DLA Defense Finance and Accounting Service DFAS Program Management Office PMO as well as the Mission Partner Engagement Office MPEO Engagement Executive EE team BDM11 Principle Job Duties Engage with various DISA mission partners to provide critical IT requirement proficiency and Project Management support leveraging the DISA End to End E 2 E Business Flow Process Positioned as the DISA Program Manager for DLA s dynamic and complex Enterprise Business Systems EBS Test and Development TD environment which generates 39 million in annual revenue for the agency Also serving as the primary DISA Subject Matter Expert SME government Program Lead PL for the DoD mandated Federal Data Center Consolidation Initiative FDCCI providing IT and project support for Defense Contract Management Agency DCMA Defense Manpower Data Center DMDC Office of Personnel Management OPM and DFAS DISA Project Manager support includes skill s in the following Serving as the primary Point of Contact POC to the Mission Partner for identifying tracking managing and resolving project issues within Operational Environments OEs and applications Strong in depth knowledge and understanding of DISA computing service offerings Providing functional and technical requirement analysis of all new DISA Mission Partner project initiatives through Service Request Forms SRFs Create workload utilization documentation of customer environments Schedule and facilitate Mission Partner stakeholder meetings to ensure all project risk has been identified and mitigated Develop and manage the overall project work plan for each Mission Partner project to be certain all workload has been identified and completed on time Coordinate with DISA Information Assurance IA personnel to ensure that Mission Partner IT systems have the required DoD Information Assurance Certificates and Accreditation Process DIACAP package completed making certain the customer is in compliance before implementation of their application s Effectively manage project scope to ensure baseline time frames and tasks are delivered unless changes were approved through the Baseline Change Request BCR process Proactively manage the development of customer business proposals which are derived from approved Bill of Materials BOM and Solution Designs SD Monitor the timely acceptance of all project basis of estimate and receipt of Mission Partner funding Analyze and coordinate with customer to review upcoming Fiscal Year FY cost projection Ensure that the processing of Authorization Increases AI have been accepted Monitor the judicious execution of all preparation activities for Initial Operating Environment IOE of all Mission Partner IT systems including arrival of hardware infrastructure and software delivery Completing the IOE checklist while staying in direct communication with the Customer Account Representative CAR assigned to the application s to assist in initiating Mission Partner billing to the appropriate Billing Account Number BAN for both implementation and recurring charges Coordinate with customer and CAR to review support agreement for application s Ensure that the timely execution of all Initial Operating Capability IOC preparation activities have been completed including application build and testing have been concluded Security Technical Implementation Guides STIGs have been applied proper ports and protocols have been identified Enclave Connection Authority ECA has been approved by the proper Designating Approval Authority DAA and Go Live has been coordinated Transitioning projects to operational sustainment of all closeout activities resulting in Full Operational Capability FOC DISA Project Manager experienced in various technologies Multiple hardware OE chip sets including x 86 Itanium SPARC and PA RISC Multiple software Operating Systems OS including Windows Server 2008 R2 Windows Server 2012 R2 Red Hat Enterprise Linux RHEL Hewlett Packard UNIX HPUX Solaris and SUSE Relational Database Management Systems RDBMS such as Oracle and Microsoft SQL Converged IT systems including Hewlett Packard HP HANA appliance and System Analyses Program SAP Business Warehouse Accelerator BWA Virtual Operating Environment VOE platforms such as Microsoft VMWare Cloud computing environments such as DISA milCloud Various enterprise storage platforms including Storage Area Network SAN Network Attached Storage NAS and Content Addressable Storage CAS Numerous enterprise storage vendor devices such as Hitachi Virtual Storage Platform VSP and HP 3Par for SAN NetApp for NAS and EMC Centera for CAS Application and database consolidation devices including Oracle Supercluster Disaster Recovery DR Continuity of Operations COOP planning and initiation While supporting Mission Partner projects IT systems and overall initiatives important knowledge has been obtained in the following competencies Defining and collecting tracking metrics to ensure that project deliverables are produced accurate and accounted for Facilitating project meetings with DISA internal team members Mission Partners and various stakeholders Hosting collaboration sessions dedicated to developing project scope formulate agendas and negotiate schedules Managing expectations of Mission Partner IT requests and notional time frames for project completion Providing excellent customer service to ensure Mission Partner obtains operational sustainment for their applications and environments Technical analysis of DISA Capacity Services IT solutions Initiating processes to ensure project objectives are completed Negotiate with Mission Partner to solve complex technical and schedule hurdles Comparative analysis of modified business proposal from the original estimate Analyze proof of concept solutions Application migrations Compile and dissemination of all project documentation and noteworthy information to appropriate customer stakeholders Presenting clear and concise weekly project status reports to management Creating senior leadership briefings for high visibility Mission Partner initiatives Supplementary key proficiencies A ccumulated an average rating score of 4 57 outstanding over the previous five years during annual Performance Work Plan Appraisal review Superior oral and written communication skills Able to convey highly technical concepts in a manner that all can understand Strong technical acumen allows the development of trusted relationships with Mission Partner and DISA functional teams Routinely manages a demanding workload in spite of limited resources conflicting priorities and demanding customers Outstanding team member willing to share knowledge experience and recommendations with co workers Willingly takes additional workload and responsibilities to support the overall agency mission A consummate professional that represents DISA in an articulate and professional manner Holds self to highest standards January 2010 to January 2014 Company Name City State Relevant Training Action Officer Course Acquisition Training 101 Aspiring Leaders Briefing Techniques Customer Service Excellence Empowerment Interpersonal Communication Network Operations 100 Planning Programming Budgeting and Execution course Teambuilding This Is Transforming DISA August 2009 to January 2010 Company Name City State Computer Technician Specialist Managed provisioned configured built and staged operational computer systems for Navy Marine Corps Intranet project March 2008 to August 2009 Company Name City State IT Specialist STEP Student Technology Education Program Reported to Lead Supervisor of DISA Naval service desk support Independently managed and filed data tape entry into appropriate storage drives Consistently received excellent evaluations on reviews Education and Coursework 2015 Shippensburg University City State USA Organizational Development and Leadership ODL Master of Science Concentration Public Organizations Relevant Courses Applied Organizational Leadership and Analysis Ethics for Public Service Managers Leadership Charge and Innovation Leadership Theory and Practice Policy Implementation and Administration Public Policy Analysis Organizational Theory and Behavior Research Methods 2009 YTI Career Technical Instituation City State USA Network and Internet Security Administration NISA Associate Technical Relevant Areas of Study Applications Computer hardware and technology Operating systems and provisioning Virtual machines Security and system hardening Network configurations Backup imaging and disaster recovery 2006 Millersville University City State USA Sociology Bachelor of Arts Certifications Training and Noteables CompTIA Security certified active Information Technology Infrastructure Library ITIL Foundation Certification in IT Service Management Foundations of Project Management for IT Professionals Introduction to IT Project Management The Project Management Professional PMP Certification Exam Camp Microsoft Project 2010 Level 1 and 2 Training Defense Acquisition University Developing a Systems Engineering Plan Defense Acquisition University DISA Information Systems Engineering Seminar ISES Defense Acquisition University Engineering Management Workshop EMW Defense Acquisition University Fundamentals of System Acquisition Management Was a member of the System Integration and Delivery SID proposal evaluation team to negotiate new vendor award The SID team support contract is worth 45 million
|
Generate a Resume for a Information Technology Job
| null |
EPIC INFORMATION TECHNOLOGY SPECIALIST Summary Seeking a position in the field of Bio Pharma where I can utilize and contribute my skills in an ingenious manner Skills Microbial testing endotoxin LAL Test Nano particle Size and Charge analysis by Malveren Nano ZS 90 Protein extractions HPLC handling and Chromatography techniques Polymerase chain reaction PCR technique EPIC care Experienced in Method development Method Validation Method verification and Method transfer of new analytical methods Wet chemistry techniques MS office Efficient Internet Browsing SAS programming EPIC care Experience 04 2017 to 06 2017 EPIC Information Technology Specialist Company Name City State Supported physicians and nurses with updating work list and flowsheet information Provided instructions to staff on the use of EPIC Care Provided support during the go live Nanotechnology THz biological imaging 01 2016 to 11 2016 Research Associate Company Name City State Study of Tera Spectra and Tera imaging Analytical testing and method development and method validation THz imaging for nanotechnology The relationship between nanotechnology and THz is bidirectional in the sense that the concurrent developments can contribute to both technologies THz modalities have helped the expansion of nanotechnology Maintenance and Calibration of Analytical Instruments such as HPLC UPLC UV FT IR Dissolution apparatus pH meter and analytical balances Nanotechnology could help in the development of high resolution sensitive and portable detectors and new efficient sources for THz imaging purposes Capillary electrophoresis CE methods used in submillimeter diameter capillaries and in micro and nanofluidic channels Performed the Biotechnology techniques cytogenetics and PCR methods Created Standard Operating Procedures SOP for instrumental analysis Fundamental lab procedures including pipetting buffer preparation weighing Recorded laboratory data and graphed the results to identify significant variations Prepared reports complying with FDA ISO cGMP and internal regulations and coordinated material instrument and process validations Maintained lab set up by ordering common supplies and chemicals Titanium dioxide nanoparticles with blank terahertz scanning reflectometer 11 2013 to 12 2015 Company Name City State Determine their thickness profile Analytical testing and method development and method validation Confirming the ability of this technique to resolve small variations in Ti02 layer thickness and consequently adsorption Capillary electrophoresis CE methods used in submillimeter diameter capillaries and in micro and nanofluidic channels Chromatographic techniques GC Developed new analytical methods based on testing results Created Standard Operating Procedures SOP for instrumental analysis Performed a variety of technical laboratory functions in the operation and maintenance of laboratory equipment calibrating Prepared reports complying with FDA ISO cGMP and internal regulations and coordinated material instrument and process validations Maintenance and Calibration of Analytical Instruments such as HPLC UPLC UV FT IR Dissolution apparatus pH meter and analytical balances Fundamental lab procedures including pipetting buffer preparation weighing Essential to develop a new compound of antibiotics 12 2010 to 04 2012 Research Associate Company Name City Isolation identification Bioprocessing and characterization of secondary metabolites from the soil screened microorganism Screening of soil actinomycetes from the different soil samples Taxonomical studies for antibiotic producing isolates Morphological and cultural characterization Total genomic DNA isolation PCR Cloning of polyene CYP gene cytochrome P 450 hydroxlase Bioprocessing for antibiotic production Biological activity such as Antimicrobial activity cytotoxic activity Genotoxic activity Research will be constant requirement for new antibiotic compounds to overcome the resistant capacity in microorganisms Fundamental lab procedures including pipetting buffer preparation SDS PAGE tissue culture RNA DNA manipulations Achievement GOLD MEDAL for securing highest marks in Master of Pharmacy JSS College of Pharmacy Awarded cash price for M Pharm Dissertation work by TAMILNADU PHARMACEUTICAL WELFARE TRUST 2013 Seminars Workshops attended Participated in Indo European Symposium on Alternative Approaches to Animal Testing on Dec 8 2010 at JSS College of Pharmacy Ooty Participated in national workshop on potentials of medicinal plants of Nilgiri Biosphere reserve on December 8 10th 2011 at JSS College of pharmacy Ooty Indian Pharmaceutical Student Congress 2009 held in Bangalore Indian pharmaceutical congress 2011 held in Bangalore Experimental skills Basic Biotechnological experiments in vitro and in vivo Skillful in handling cell lines Mammalian Cell Culture Aseptic handling of Micro organism Electrophoresis Gel documentation Techniques DNA isolation and RNA DNA protein extractions Operational knowledge of analytical instrumentation like HPLC GC LC MS UPLC TLC FTIR UV VIS spectrophotometer and KF coulometer Wet chemistry techniques Education and Training August 2012 Master of Pharmacy Bio Technology JSS College of Pharmacy City India Bio Technology 3 80 4 0 May 2010 Bachelor of Pharmacy Kakatiya University City India 3 60 4 0 Skills Epic go live Basic Biotechnology Calibration Cell Culture chemistry Dec DNA documentation ELISA experiments FT IR FTIR GC HPLC imaging ISO laboratory equipment MS office PAGE PCR producing programming requirement Research SAS scanning Seminars SOP Symposium UV Validation weighing Workshops
|
Generate a Resume for a Information Technology Job
| null |
BRANCH CHIEF INFORMATION TECHNOLOGY SPECIALIST Profile Motivated Information Technology and Cyber security professional with outstanding managerial and customer service skills excellent written and verbal communication skills seeks challenging position with an organization where I can make a big impact with my multifaceted experience training and education Excellent record of problem solving and achieving results in high operations tempo environments Successful team leader and highly motivated mentor with proven dedication to self and subordinate improvement Superior knowledge of INFOSEC NETOPS techniques to determine requirements for information technology equipment and systems Excellent knowledge and ability to negotiate in financial control budget systems and security management Working knowledge of budget and cost analysis processes Thorough knowledge of Office of Management and Budget OMB Department of Defense DoD and U S Air Force regulations principles and practices pertaining to logistics INFOSEC NETOPS installations and mission support functions Exceptional ability to recognize and analyze problems conduct research summarize results and make appropriate recommendations Recognized expert in DoD planning programming budgeting and execution PPBE process Expertise in capability planning in IT environment enterprise technical Certification and Accreditation standards CCRI processes procedures security practices and IA vulnerability tools i e ACAS Ability to apply knowledge of current security tools and techniques to execute Authority to Connect and Authority to Operate network systems Thorough knowledge of SCADA systems operations security safeguards and protection SECURITY CLEARANCE TOP SECRET SCI w CI Polygraph Professional Experience 07 2014 to Current Branch Chief Information Technology Specialist Company Name City Effectively oversee manage and evaluate multiple enterprise level IT programs serve as senior technical advisor and evaluator for programs using cutting edge technology for the Headquarters Air Force HAF command control communications computer intelligence surveillance and reconnaissance C4ISR Establishes develops and maintains effective working relationships with top functional area managers program managers commanders contractors vendors DoD and other non DoD agencies and communications and information personnel in the National Capital Region Researches and recommends innovative approaches to resolve major IT problems Performs more complex aspects of the project management evaluation and oversight responsibilities such as feasibility studies systems analysis systems development implementation systems integration and problem resolution 08 2009 to 07 2014 Information Technology Specialist INFOSEC NETOPS Company Name City State Developed detailed operations plans and operations orders supporting cyber requirements at the strategic operational and tactical levels of cyber warfare Enabled crisis action planning development of strike packages and cyber effects to protect U S air land sea space and cyberspace domains Collaborated with Defense Information Systems Agency and other US Government partners to develop and implement directives for Global Information Grid GIG operations Developed information operations and computer network operations plans including defensive computer operations planning to ensure support Geographic Combatant Commanders intent Made recommendations to posture GIG to respond to emerging and current threats Supported Defend the Nation DTN China Operation Planning Team with technical INFOSEC doctrine appropriate technologies techniques and tools Coordinated changing mission parameters with US Allied Coalition partners identified and prioritized Intelligence Community cyber requirements and provide intrusion response planning Made substantive recommendations to NetOps policy doctrine capability developments Utilized INFOSEC existing policy guidance as it pertains to threats operating environment and operational requirements Provided expert analysis of ongoing Net Ops events malicious activity and trend analysis Developed operational plans and orders to counter malicious activity and mitigate identified or potential threats to the GIG 09 2006 to 08 2009 Senior Technical Analyst Company Name Technical lead on digital media projects guided teams to solutions that leveraged technical capabilities Defined requirements for computer based systems that supported electronic publishing Air Force wide Achieved accurate and timely publication of electronic publications and forms Ensured documentation of requirements for systems administration and information tasking orders Served as technical lead on electronic publishing development and integration teams Ensured all development was consistent with Air Force guidance Established policies and procedure to manage the Air Force Electronic Publishing Program Analyzed software development configuration management testing maintenance manuals training manuals tutorials procedures reports computer based training and data management Represented the Office meetings of interagency and inter command groups concerned with development and support planning using state of the art techniques in electronic publishing areas 08 1998 to 09 2006 IT Specialist Company Name City State Managed computer support cost analysis and acquisition to support ANG work plans Lead teams to execute Air National Guard budget for computers and associated technologies Proven ability to formulate justify and defend assigned programs and projects Demonstrated knowledge of cost comparison procedures directives and communications Communicated effectively in written and oral mediums Provided technical direction concerning the acquisition of hardware and software for the entire Air National ANG Performed analysis and evaluation of hardware and software to provide the best technical solution Advised components of the ANG on acquisition procurement maintenance and feasibility for adoption of information technology hardware and software Education M S Public Administration Government Law Sul Ross University City State Public Administration Government Law B S Psychology Education Morgan State University City State Psychology Education Jun 2014 SPECIALIZED TRAINING _ Security Certified CE 20 Aug 2011 Cyber 200 Advance Continuing Education Course 26 Sep 2010 Basic Computer Operations Planner s Course 24 Sep 2009 DISA Action Officers Course 10 Dec 2009 DOD Information Assurance Boot Camp 06 Nov 2009 Computer Network Defense Computer Network Threat 24 Skills Air Force art Agency Basic budget oral hardware Computer Operations configuration management cost analysis data management Dec direction documentation edge feasibility studies forms functional Government Information Systems information technology computer support meetings Office enterprise Network personnel policies problem resolution procurement project management publications publication software development strategic systems administration systems analysis systems development systems integration training manuals trend written
|
Generate a Resume for a Information Technology Job
| null |
CONSULTANT Experience Consultant 05 2017 to Current Company Name City State Managed project schedule and local and remote staff to collect Water Main data and update GIS system Develop business process and productivity reports to manage field book scanning project and Water Main data collection project Provide Application support for CIS Infor CMMS and Neptune AMR applications Maintained SharePoint site for I T department Assist Desktop support team with desktop and application user issues Developed secure FTP scripts during implementation of CIS and AMR applications after Ransomware attack Utility Solutions Consultant 02 2006 to 04 2017 Company Name City State Install and configured Cityworks CMMS application including XML modifications Led configuration requirements gathering effort for Cityworks application implementation Prepared and provided training for CIS Meter Reading software and CMMS applications Provided Application support for CIS CMMS and AMR applications Developed data import file layouts and Crystal Reports for Lucity CMMS application Performed system configuration for Lucity CMMS application Installed and configured Infor Enterprise Asset Management 11 1 application and SQL Server database Led System Administration team to design and configure user security for Infor Public Sector application Led configuration requirements gathering effort for Infor Public Sector application upgrade Provide Application support for CIS CMMS and AMR applications Assisted the City of Cleveland with the installation of their AMI Fixed Network Developed the Residential AMI Meter Deployment schedule for City of Cleveland AMI Project Led team to manage data interfaces between City of Atlanta and Contractor systems during the AMR replacement program Develop business process and reports to manage Automated Meter Reading meter replacement program for City of Atlanta Bureau of Drinking Water CEO Consultant 02 2000 to 02 2006 Company Name City State Managed Griffin Technology Group budget taxes expenses and contracts Hired and managed employees including scheduling client appointments for on site PC support service Developed Crystal Reports for client management team to manage business within the Customer Information System Installed and configured Crystal Info Server 7 Developed PL SQL views to handle difficult data issues in reporting Gathered requirements for management reports application changes and tracking software Developed new applications using Access and Visual basic for Application for clients to track new projects Provided Application Support for Maximo Maintenance Management Software and CSTAR Customer Information System Assisted System Administrators in infrastructure upgrades and daily administration of HP UX Servers Information Technology Consultant 10 1999 to 12 1999 Company Name City State Developed new PL SQL Stored Procedures and Functions to build financial summary data Developed SQL queries against Oracle 8 database Information Technology Consultant 08 1999 to 10 1999 Company Name City State Created a new system functionality using Pro C code Modified existing program to fix errors with other processes Worked with DBA to build Oracle triggers and procedures and test programs Information Technology Consultant 05 1998 to 07 1999 Company Name City State Maintained and Enhanced C and Uniface program code and Unix Shell scripts Developed new application development environment for future MMI software development Developed new process to replace outdated or broken processes Information Technology Specialist 04 1996 to 04 1998 Company Name City State Provided development services to client at client s site Developed management reports using GQL User and Sybase SQL Server database in OS 2 environment Developed reports database using Lotus Approach 96 in Windows 95 environment Modified and maintained Uniface 6 1 Code in the Windows NT environment during migration from Uniface 5 2 in OS 2 environment Senior Programmer 03 1994 to 04 1996 Company Name City State Develop and maintain application using Uniface 5 2 Oracle 7 3 and image software PowerImage Maintained an Oracle database including creating new tables and triggers and Application Support Led sessions with users to collect requirements develop new features and improve current features of application Education Bachelor of Science Computer Science December 1993 GEORGIA INTITUTE OF TECHNOLOGY City State Computer Science Summary Information Technology professional with 20 years of experience working in various roles Possesses written and verbal communication skills and excellent interpersonal and leadership skills Highlights Proficient in Software Development Life Cycle Project Management Oracle and SQL Server databases Proficient in Crystal Reports Windows and UNIX environments and Automated Meter Reading and Utility Billing systems Shell Scripting and SharePoint Programming Languages C C PL SQL Visual Basic Uniface PHP HTML XML Skills application development Lotus Approach Asset Management Billing systems book budget Develop business Business Process Analysis C C client management contracts Crystal Crystal Reports Client clients data collection DBA databases database XML features financial FTP GIS HP UX HTML PHP image ITIL v Access SharePoint Windows Windows 95 Windows NT migration Enterprise Network Oracle 7 3 Oracle Oracle database PL SQL Oracle and SQL Oracle 8 OS 2 PC support Pro C processes Programming Project Management Reading reporting requirements gathering scanning scheduling Servers scripts Shell Scripting Software Development SQL SQL Server Sybase SQL Server System Administration system configuration tables taxes Desktop support Uniface 6 1 Uniface Uniface 5 2 UNIX Unix Shell scripts upgrades upgrade Visual Basic
|
Generate a Resume for a Information Technology Job
| null |
MANAGER INFORMATION TECHNOLOGY AND BUILDING AUTOMATION SYSTEMS Summary Manager Information Technology and Building Automation Systems Versatile Building Automation System engineer and IT professional with vast knowledge of Enterprise Project Lifecycle methodology and experience to deliver insightful network infrastructure and building automation solutions Network engineering expert with strong background in project management and product support Proven communication skills for quality development of standard documentation as well as genuine leadership and assistance for associates and clients Highlights Enterprise platforms Current PMP Certification Project tracking Hardware and software upgrade planning Certified Information Security Manager User experience UX design Self motivated Vast technical knowledge Server management Mac and PC expert Computer programming Highly motivated Resourceful Control system design Proficient multi tasker Accomplishments Awarded the Navy and Marine Corps Achievement Medal in 2010 2011 2012 and 2013 Awarded Sailor of the Year designation for the Pacific Naval Fleet in 2013 Successfully managed the network infrastructure and server environment for 150 users and 300 PC and network systems Responsible for the training and development of 8 technicians and project coordinators within my team Experience Manager Information Technology and Building Automation Systems October 2014 to Current Company Name City State Led a cross functional team of engineers QAs and UX designers to develop features and fix product defects Delivered detailed feature roadmaps that included action items and project targets Leveraged in depth understanding of end to end customer experience to identify pain points and latent customer needs Managed the 8 person local IT team allocating resources to ongoing projects and enforcing deadlines Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support Worked on large enterprise and business critical applications Analyzed and created new configuration for packaged software to meet business and system requirements Configured maintained and provided trending and performance analysis of enterprise class storage systems Performed second level support for all workstation and server class systems Served as the technical lead for server infrastructure including development QA staging and production systems Serviced electrical pneumatic mechanical and microprocessor controls Analyzed modified and repaired digital control systems Set up tested and configured networks desktops laptops and printers Created employee training materials and procedures to teach in house workers proper software and hardware protocols Diagnosed installed configured and repaired computer systems and software Information Systems Technician July 2008 to July 2014 Company Name City State Utilized IT expertise to support communications efforts in Operation Iraqi Freedom and Operation New Dawn focusing on network security Microsoft based programs and the installation and maintenance of affiliated hardware Demonstrated technical expertise to install upgrade and troubleshoot networks and related articles such as video teleconferencing systems routers servers computers switches and sound systems Entrusted with confidential information to successfully develop and review specifications standards protocol and inventory data as well as keeping numerous systems encrypted Maintained and monitored the server room the wireless network and other server infrastructure Set up staff workstations with PCs Macs phones and laptops Translated technical specifications into detailed product requirements Maintained audiovisual equipment including overhead projectors laptops and video conferencing equipment Education Master of Science Computer Information Science 2015 University of Houston City State USA Top 15 of class Emphasis in Cyber Security and Information Awareness Coursework in Operating Systems and System Programming Coursework in Computer Networking and Information Technology Bachelor of Science Management of Information Systems 2011 University of Maryland University College City State USA Coursework in Computer Networking and Information Technology 4 0 GPA Skills System administration Windows Server 2003 Windows Server 2008 VMware Active Directory Microsoft Exchange 2013 Large computer networks Linux Mac OS Microsoft Dynamics Access Control Security Certifications Certified Naval Information Systems Technician First Class Petty Officer E6 Information Systems Security Professional CISSP Microsoft Certified Systems Administrator MCSA PMI Project Management Professional PMP ISA Certified Automation Professional Cisco Certified Network Associate CCNA Certified Network Professional CCNP Certified Security Professional CCSP Video Teleconference Certified Expert CompTIA Security Network A
|
Generate a Resume for a Information Technology Job
| null |
DATABASE PROGRAMMER ANALYST NET DEVELOPER Summary Software Engineer with 2 years in Web Developer specializing in front end development Proficient in Software Development Life Cycle SDLC and SCRUM AGILE methodologies of development process to produce software solutions by team Involved in designing planning developing and implementing Microsoft Net based solutions that meet quality and code standards Developed web based applications using C ASP Net JavaScript jQuery CSS Bootstrap CSS HTML XML and AJAX Strong experience in data retrieval and manipulation using ADO Net data objects such as Dataset Data Reader Data list Data Adaptor Entity Frame work Good experience in writing Class Library using C LINQ to SQL queries in Database Access layer to interface with SQL Database Worked extensively with Net Server Controls Web User Controls Data Grid Web Control Form Validation Controls and created Custom controls Worked on creating and modifying Table Definitions stored procedures in SQL Database Modified and written web services using C to interact with the other applications so data can be served Used Red Gate SQL Compare to deploy database from one server to another server Dev Test QA Worked on NET security features such as Form Based Authentication and Role Based Authorization Involved in bug fixes and production support Worked closely with Scrum Master for backlog catalogs feature catalogs and prioritized the tasks Participated in daily scrums and weekly meetings with the project sponsors to meet expectations and deadlines Interact with QA to ensure the defects are properly cleared to attain the quality standards Providing demos to the QA team at the end of the sprint to push for its final stage Worked with cross functional teams to meet project Highlights ASP Net C JavaScript jQuery VB Net C C Java Net Technologies Net Framework 4 0 4 5 ASP Net ASP NET MVC VB Net ADO Net Entity Framework AJAX Web Service LINQ Entity Framework LINQ queries ASP Net HTML CSS JavaScript JQuery Bootstrap CSS IDE Visual Studio Eclipse NetBeans Dreamweaver Database SQL MySql Operating System Windows Version Controls Tortoise SVN GitHub Others Microsoft Word Excel Access Power point Professional Experience Database Programmer Analyst NET Developer Jun 2014 to Feb 2016 Company Name City State Worked as Graduate Research Assistant performing the duties of Database Programmer Analyst at Application Development Network ADN DoIT which supports University of Missouri System faculty and students through agile and rapid creation of new applications Projects Atlas Description This project is all about requesting scheduling the tutoring sessions There are three roles tied to application they are Tutee Tutor and Scheduler A tutee requests for tutoring for the classes that he she enrolled and gives availability apart from the class timing through Availability Grid and Tutor submits availability A scheduler will go through those availabilities and schedule time and location for tutoring Also there are some set of rules for dropping the tutoring sessions which are incorporated in this project The other piece of this project is automated emails through Scheduled task which runs every day Responsibilities Created a Availability Calendar Grid In grid each cell represents time 1 hour span and day of the week Clicking on the cell toggles the availability Automatically populated the course schedule which comes from different database Worked with data warehouse team in order to get that data Developed C Console Application for Scheduled email task Got rid of data tables and table adapters in the main project as they are tightly coupled Created Class libraries out of the main project to access the database which can be used by both Console Application for Schedule task and web application Integrated Open Source HTML text editor CKEditor into the website Used jQuery for filtering sorting and search the listview JavaScript for clientside validations Used role based authorization for various pages The goal of the project to refractor the old application with new templates and replace the assemblies Adding functionalities to upload pdf files Responsilities Created separate Login page for Administrator and Students Used Active Directory AD Group to restrict other department Students Developed a web interface for Administrators to upload the pdf files into database which can be viewed by students Updated the entire application by using new Visual Studio 2013 template which make use of Bootstrap CSS by changing the master pages Modified the structure of database to login Used Redgate SQL Compare to copy the data from database from dev server to test sever Replaced the old ADN Utilities assemblies with new DoIT Utilities assemblies AppInventory Description The goal of the project to allow the admins managers scrum masters of the organization to keep track various applications which includes their developed ongoing and future projects For every application there are application parameters which includes App Structure Remedy group User Departments etc and each application has different version For each version the parameters are Prod QA test URL DCL Database platforms framework used to develop application UAT dates etc Scrum Masters can estimate the length and cost to build the application Project Estimator based on number of developers Sprint length weeks of UAT etc which they can share with clients After starting the project they can keep track of current progress by budget sprint burndown charts Responsibilities Entity Framework was used using Database first approach LINQ was used in the DAL Data Access Layer to interact with the Database Consumed ADO Net Entity Frame Work for Entity Data Model Entities Relationship Mapping and Querying Data Console Application to import the data from CSV files to populate them into the system Automatic logout when user is idle for a specified time by using session parameters and JavaScript Used client side validations onbeforeunload and onunload events in Javascript Worked on agile environment Participated in daily scrum meetings to discuss the status of development planning and estimating the points and UAT GoAdmin Description GoMizzou is the University of Missouri flagship mobile application designed to provide services to all possible users of the university The goal of this project is to allow GoMizzou Staff to edit the master tables involved with the GoMizzou webservices These master tables are the starting point for all window services which feed the web services Production URL Responsibilities Developed Application using AJAX controls like modal popup ASP Net server controls like listview formview worked on Clientside and Server side Validations and created Master Pages Filtering of the data of listview based on the role Used n Tier Architecture Created the Business Logic Layer by using Class Libraries to interact with database Modified the existing webservices like SocialSpirit News webservices Events web and windows services Created ASP Net User Controls to reduce the complexity of user interface design Created dynamic queries stored procedures Views and triggers in SQL server for the database manipulation Mizzou Checkout The goal of the project is to develop a web application for Checkout process similar to shopping cart for various departments who met the certain rules Responsibilities Used Smpt server to send emails Developed C Class Library to import the data from the CSV file to system LIM Service for late fee assessment Access to page based on the role Role based authentication Personalized Email for Outlook The goal of the project to give students to customize their outlook email Education Master of Science Computer Engineering Present University of Missouri State GPA GPA 3 7 Computer Engineering GPA 3 7 Bachelor of Technology Electrical and Electronics Engineering May 2013 Jawaharlal Nehru Technological University India GPA GPA 3 65 Electrical and Electronics Engineering GPA 3 65 Skills ASP NET VB Net Active Directory ADO Net Dreamweaver Web Development AGILE AJAX HTML IDE Java JavaScript JQuery Analyst Application Development approach budget C C catalogs charts CSS Checkout process client clients data warehouse Database DCL Eclipse edit editor Email estimating features Frame functional Logic meetings Access C Excel Outlook Power point Windows window Microsoft Word Network Operating System page pdf Programmer Programming progress quality QA Research scheduling Scrum SDLC Software Development sorting SQL SQL server tables tutoring user interface design Utilities validation Visual Studio website
|
Generate a Resume for a Information Technology Job
| null |
IT SUPPORT TECHNICIAN Education Bachelor of Science May 2014 William Woods University City State GPA GPA 3 4 Management Information Systems GPA 3 4 Summary Experience in network hardware operating system troubleshooting web page design PC assembly technical support and customer service Analytical Helpdesk technician adept at resolving complex issues Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards Experience IT Support Technician 12 2014 to Current Company Name City State Provide technical assistance and support for incoming queries and issues related to computer systems software and hardware Respond to queries either in person or over the phone Vast troubleshooting capabilities with IOS Train computer users Maintain daily performance of computer systems Process an average of 15 20 inbound and outbound technical support calls daily Network Assistant Intern 01 2014 to 05 2014 Company Name City State Assisted University network administrator with daily tasks including wireless VDI patchwork Network infrastructure hardware management and server room operations Technology Assistant Intern 08 2013 to 05 2014 Company Name City State Maintained 489 page University website Managed and completed daily work orders for University Help Desk Attended weekly administrative technology meetings relating to technology problems solutions Managed deployed hardware and software to student body as well as faculty Projects Project Leader on all Projects Website Development Business Communications Advanced Web Entrepreneurship Database Management Project Management MIS Capstone Systems Analysis Designed multiple websites using WordPress and Expressions Web Compiled and developed new accounting and financial tracking system to be used by small or medium firms Worked with multiple clients to design and develop websites Converted desktop websites to mobile using various tools Created documentation manual for business clients Developed and administered Usability Tests for quality customer assurance Summary of Skills Sharepoint Cisco Telephony tools Bomgar Visio Que Monitoring SAP Active Directory Mobileiron HPSM IOS Activites Captain 4 years of collegiate basketball Active member of S W A T Student Website Advancement Team Active member of the IT Student Academic Advisory Council Over 100 hours of community service Secret Santa Reading books at over 5 grade schools Volunteered in over 5 summer camps Participated in Salvation Army food drive Yearly donator Good Will homeless shelters Honors and Accomplishments Trio Scholarship 1 of 2 awarded of over 500 students LEAD Scholarship Leading Educating Achieving Developing Potential Award Belief in continued growth dedication and potential for future success JUCO All American Male Athlete of the Year Academic All Conference IC3 Internet and Computing Core Certification
|
Generate a Resume for a Information Technology Job
| null |
DIRECTOR OF INFORMATION TECHNOLOGY Summary I am a solutions oriented professional with solid experience in various IT environments LEADERSHIP Motivating and managing and a robust team of internal and remote staff members Establishing and maintaining effective partnerships through collaboration and information technology in support of the organization Managing the day to day responsibilities of a 24x7x 365 IT organization prudently Managing a large IT environment with 10 000 SaaS Assigning clear authority and holding others accountable for goal achievement Skills COMMUNICATION Collaborating with clients and fostering a positive business relationship to meet all levels of IT service demands Technical R D and operations and maintenance Clearly discussing and conveying Information Technology concepts and terminology with both technical and non technical staff at all levels within and outside the Department Producing clear and concise written documents emails project status reports and briefs Communicating effectively with various levels of the organization Expertise Making strategic judgments and evaluating the impact Cloud Environments Design Implementation Network Design Implementation VOIP Cyber Security NIST HITRUST HIPAA Project Management Technical Support Management Budget Management Developing and responding to Request for Proposals Current with Emerging Technologies Experience Director of Information technology Sep 2005 to Current Company Name City State At Adsystech I am one of three employees that have a key man insurance policy against them This in of itself speaks to the trust and value I provide the organization I was hired to design and deploy the first data center the company owned in its efforts to deploy a new offering an enterprise Software as a Service SaaS product I was initially an employee of an Adsystech customer working with the Adsystech EVP on an enterprise County Wide project and posed the idea that they should move from selling software to renting it via an up and coming model SaaS Today everyone is using SaaS products and paying monthly for various products but in 2004 when I initially made the proposal it was an exciting and new potential market which I leveraged to increase the returns at Adsystech and most importantly generate new recurring revenue I was hired in 05 to put in place all things SaaS this included designing a data center from the ground up creating cyber security policies and controls putting together a team to support the data center as well as a team to provide technical support for the new product offering As an early adopter in 2008 I designed and deployed a hybrid cloud environment in our data center Again in 08 this was a new technology but my decision demonstrates foresight in emerging technologies and understand in the value of leveraging technology to become more efficient and financial prudent I m very proud of the work I ve done and Adsystech below are some key areas in my control Network Design Monitoring and Maintenance Cloud Technologies Cyber Security NITS CIS HITRUST HIPAA Project Management Technical Support Management Staff Professional Development RFP Responses Information technology Manager Sep 2003 to Sep 2005 Company Name City State City organization responsible for managing 120 Million dollars for support of County Wide Human Service programs I was hired as Project Manager and was quickly promoted to the Information Technology Manger As PM I identified evaluated and lead a bi County steering committee in all technical aspect in an RFP release and selection process After promotion I continued to server as the project manager for the 2 5 million dollar system rollout which ranged from gathering the business requirements for the design and deployment to creating the processes and managing the team to for the roll out to 2000 users across Los Angeles County In this capacity I managed a project support team including administrators help desk staff and trainers As the IT Manager I supervised network administrators and was responsible for all high level network design and architecture for the organization I evaluated the security risks ensuring HITECH HIPAA protocol were followed Below are some key areas in my control Network Design and Oversight Project Management Product Training and Support Information technology Manager Sep 1998 to Mar 2003 Company Name City State At Relax the Back I was responsible for the overall management infrastructure and strategic planning of our National point of sale network at 100 retail locations and 5 distribution centers I managed the ERP solution at our manufacturing plant in Boston and our accounting and HR systems at the corporate office Nine short months after starting with the company I was promoted to IT Manage I acted as liaison between vendors operation staff and the CFO for all major projects on time and on budget Cisco Routers Firewalls Windows Server Management Desktop Support Education and Training M S IT CSUF IT Fullerton Masters of Science Degree Information Technology Mihaylo College of Business and Economics California State University Information Technology GPA 3 4 B S IT UOP IT Bachelors of Science Degree Information Technology University of Phoenix Information Technology GPA 3 7 Skills accounting Budget Management budget bi Cisco Routers concise clients designing ERP financial Firewalls help desk HR Information Technology insurance managing market office 2000 enterprise network design and architecture Network Design Network Design Implementation network policies processes Producing Project Management promotion I Proposals proposal retail RFP selling software development strategic strategic planning technical support Desktop Support VOIP Windows Server written written communication skills
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SUPPORT SPECIALISTNETWORK SPECIALIST PC TECHNICIAN IT CONSULTANT CUSTOMER Work Experience Company Name City State Information Technology Support Specialist Network Specialist PC Technician IT Consultant Customer Engineer 01 2011 to Current With more than 10 years experience in the IT industry I have provided technical leadership for the design deployment and operation of IT hardware and software I have built implemented and sold numerous computers systems I have been instrumental in the service environment of the systems using the latest processor technologies like INTEL and AMD processors also have helpdesk support experience Systems Analyst and a strong leadership in the management of IT Systems and devices including but not limited to DELL HP IBM MICROSOFT Software packages setting up and maintaining networks for small businesses setting CMOS and BIOS installing Software Applications to fill customer s needs also active directory administration in Novel and Windows and strong experience in data migration using Robocopy PROFESSIONALEXPERIENCE Apollo SunTrust EIS Data Migration Project Non Branch Analyze server space and data to determine the needed space on the Network Attached Storage NAS Run TBackups on all Novel servers using eDirectory NDS Report Generator in order to determine the users on the different groups throughout the network Use Carbon Copy to remote into a user s computer and move their pst files from their home H drive on the server to their local computer and reconfigure Outlook to use file from the new location Use Robocopy scripts to copy user data from their H drive to their new folder on the NAS Use Remote Desktop Connection to connect to the clusters and Robocopy their files from the old servers to the new clusters in the NAS Assist in the command center conference call to verify the branch teammate s access to the H drives and S drives from 8 00am to 12 00noon twice a week Attend project meetings Communicate and coordinate data migration and centralization activities with Non Branch personnel Work effort may be performed remotely using remote migration tools Perform pre migration communication for migration of Email PST files Perform pre migration communication for user data migration Initiate and manage scripts for h drive and shared drive migrations for 30 Novell and Windows servers Manage Command Center Support for Day 1 and Day 2 Command Center expected to handle approximately 50 end user calls per week Update SharePoint with caller and incident information reported on Day 1 and Day 2 Daily Command Center reporting should include a summary of reason for call solution provided problem status and number of calls by type Perform H drive and Shared Drive analysis for SunTrust servers Shared drive space up to 1000GB or more per server H drive capacity approximately 5 GB per authorized user Up to 50 000 or more authorized users will need to be migrated Perform post migration communication for Email PST back up instructions Identify the Line of Business assignment by end user using active directory tool Change active directory rights and permissions as needed to support end user access to new central data location for h drives H drive migrations to central data storage will need to be performed for the following 30 Novell and Windows servers Perform H Drive and Shared Drive data migration for approximately 1500 or more end users weekly Perform Shared Drive and User Drive analysis for 30 Novell and Windows servers Identify the number of volumes per server Identify the size of the volumes per server Use Netware Console One to discover and update login scripts pertinent to the data being migrated Using NoRM Novell Remote Management Novell or Tree Size Windows identify the number and size of the simple files by type doc xls pdf ppt txt jpg on the Shared volumes Using NoRM Novell Remote Management Novell or Tree Size Windows identify the number and size of the complex files by type mdb pst exe bat vb vbs com cab tif on the Shared volumes Identify the Lines of Business that are accessing the Shared folders In charge of all cutovers Search and analyze servers that are to be decommissioned and create and submit tickets through ITSP Move stale data for servers that are not being migrated to a designated area to be analyzed by the ERIM group in order to be deleted Update the migration project calendar that was designed for the purpose of having a daily idea of how the project is doing by all members of the team Create a Training Manual procedures to be utilize by the SRP project team in order for them to have an idea of what the migration process is Company Name City State Customer Engineer 12 2009 to 05 2010 Prepare directory structures and applying appropriate permissions for users on the Network Attached Storage NAS Send email notifications to the branch mgr asst mgr ROM and area mgr s in order for them to prepare for the centralization of the branch at the same time send a separate set of notification to the non branch users working on a branch environment Use Carbon Copy to remote into a user s computer and move their pst files from their home H drive on the server to their local computer and reconfigure Outlook to use file from the new location Use Robocopy to copy user data from their H drive to their new folder on the NAS Use Remote Desktop Connection to connect to servers and set up scheduled tasks Perform cutovers at the schedule dates as needed logging in to 20 servers nightly and verifying that the scheduled task has been running verify all appropriate users on the original server have a folder on the NAS with appropriate permissions update Active Directory to use new H drive break the share on the old server for the Users and Shared folders once accomplish the folder with the batch files and server text files must be moved to the archive folder to keep a count of the branches done Assist in the command center conference call to verify the branch teammates access to the H drive and S drive from 8 30am to 10 00am daily Perform the same activities for the non branch teammates working on a branch environment but must be perform before the second notification for the branch is send out Company Name 07 2009 to 10 2009 Responsible for providing technical desktop support for ATT upgrade project for 7 ATT wireless stores Duties performed include but not limited to Installation of Ingenico SigCap devices Flash peripherals with the latest updates Troubleshoot tickets using the Remedy application Image and configure computers for the 4QT09 rollout Inventory 3QT09 equipment to be return to the vendor Image and configure managers laptops Provide support for the retail stores Company Name 12 2008 to 05 2009 Responsible for the network support of the recruiting team while at the Radisson Hotel Lead the deployment of 300 PC and peripherals once the main building was finish Document all inventory for the IT Manager Shipping and receiving of IT hardware Install all servers that will be utilized in the forest Educational Background Bachelor of Science Information Technology Information Technology Support 2011 University of Phoenix Oct Information Technology Information Technology Support Associate of Arts Paralegal Network Engineering 2001 Southern College Paralegal Network Engineering Diploma 2002 Southern Technical Institute MCSE A NET and SEC MILITARY 1989 1998 US ARMY Missouri Florida MOS 12B Combat Engineer combat ready earned various awards for excellent service participated in the relive efforts during hurricane Andrew in 1992 Skills A Active Directory Apollo ARMY com hardware Data Migration DELL Email Engineer Flash HP IBM Image INTEL Inventory laptops leadership logging meetings MICROSOFT Software access MCSE MOS Outlook SharePoint Windows migration NDS Network Attached Storage NAS NAS Network Attached Storage NAS network support network networks Novel Novell Netware pdf peripherals personnel processors receiving recruiting reporting retail servers scripts Shipping installing Software Systems Analyst desktop support Troubleshoot type upgrade vb
|
Generate a Resume for a Information Technology Job
| null |
ADMINISTRATIVE ASSISTANT DIRECTOR HUMAN RESOURCES MANAGER PRODUCTION MANAGER ENGINEERING MANAGER Summary Dedicated and focused Administrative Assistant who excels at prioritizing completing multiple tasks simultaneously and following through to achieve project goals Highlights Microsoft Office Proficiency KRONOS Internet Software Microsoft Word PowerPoint Excel Office Management Microsoft Access Organizing Meetings Materials Preparation LotusNotes Microsoft Outlook Email Planning and Facilitating Large Events SAP Managing Confidential Records PeopleSoft Employee Benefits Counseling Registrar Arranging Domestic International Travel Oral and Written Communication SAP Site Security Skilled Proofreader Training and Instruction Excel spreadsheets Meticulous attention to detail Results oriented Self directed Professional and mature Strong problem solver Resourceful Business writing Dedicated team player Strong interpersonal skills Understands grammar Meeting planning Report writing Report development Schedule management Self starter Executive presentation development Accomplishments Experience Administrative Assistant Director Human Resources Manager Production Manager Engineering Manager Technical Services Manager and Information Technology Manager January 2012 to January 2015 Company Name City State Provided administrative support to production departments IT and Human Resources Using proprietary software interfaced with SAP created purchase requisitions work orders and goods receipts Established and maintained complete files and records Composed and typed reports and correspondence Established and maintained personnel files Responded to inquiries from employees Generated travel and expense reports Generated and maintained confidential employee personnel files Organized meetings and prepared training materials SAP Site Security Administrator SAP Training Records Coordinator January 2004 to January 2009 Company Name City State Supported all Human Resources functions Generated reports from PeopleSoft and from site s Access personnel database Compiled statistics for site Safety Report Planned and managed Excellence Recognition Awards program and GSK Service Awards Program Entered training data into Registrar and wrote user manual for the process Using SAP entered purchase requisitions and work orders Generated and maintained training records in Access Training Database for 150 end users Generated and amended Production Access Request Forms for 150 end users Created and amended MERPS Radio Frequency User Request Forms for 75 end users Delivered system security and authorization failure training Created and maintained SAP User Master Records for over 150 end users Diagnosed and resolved SAP access problems related to authorization failures Raised resolved and closed Remedy tickets Made domestic and international travel arrangements Generated travel and expense reports Created and maintained local site organization chart Processed invoices Generated and maintained confidential employee personnel files Organized meetings and prepared training materials Expedited tuition reimbursements for employees Served on Ergonomics Team for six years Selected by Senior Management due to demonstrated knowledge of SAP and the organization coupled with the ability to readily train end users to serve as SAP Site Security Administrator SAP Training Records Coordinator Administrative Assistant January 1998 to January 2009 Company Name City State Computer Instructor January 1996 to January 2001 Company Name City State position where provided instruction on use of Microsoft Word and Excel software packages Also taught course entitled Introduction to Computers via Microsoft Windows Administrative Assistant January 1996 to January 1997 Company Name City State Provided general secretarial and accounts payable services Department Secretary Office Manager Payroll Clerk Compensation Assistant January 1989 to January 1995 Company Name City State Within 1 750 employee organization prepared letters reports and other documents from rough copy by transcription or from own composition Entered and retrieved information from computer databases Analyzed industry data to identify needs and opportunities for BRMC to provide products and services to area businesses Established and maintained complete files and records Maintained departmental calendars Processed changes to employees personnel records in computer data base Provided training to Management Orientation Program participants Calculated wage increases Composed and typed reports and correspondence Established and maintained personnel files Responded to inquiries from employees Secretary January 1988 to January 1989 Company Name City State Charged with general secretarial duties including answering phones processing mail and filing receiving visitors and scheduling appointments Entered and retrieved resume information from computer data bases Managed itineraries for candidates including scheduling interviews and presentations and making lodging and travel arrangements Prepared employment requisitions for all vacancies and announcements of open non exempt positions Made arrangements for on and off site training and development activities including reserving meeting rooms and securing equipment Assisted with preparation of company newsletter Organization had 1 700 employees Employee Benefits Assistant January 1979 to January 1988 Company Name City State Communicated plans to employees Established and maintained enrollment records through payroll system and prepared required plan reports Administered Group s Service Recognition program including organizing the Service Awards Banquet Served as liaison with area hospitals for blood donor program Education Diploma Virginia High School City State Skills accounts payable administrative support Benefits Oral Counseling databases data base Database Email Senior Management filing Forms Human Resources instruction Internet Software KRONOS letters LotusNotes Managing Materials Meetings Access Microsoft Access Excel mail Microsoft Outlook PowerPoint Microsoft Windows Microsoft Word newsletter Office Management Organizing payroll PeopleSoft personnel presentations Proofreader Radio receiving Safety SAP scheduling secretarial statistics answering phones training materials transcription travel arrangements Written Communication composition
|
Generate a Resume for a Information Technology Job
| null |
INFORMATION TECHNOLOGY SPECIALIST Experience Information Technology Specialist 08 2015 to 05 2020 Company Name State Build implement or support electronic health records and other systems that store patient s data Assisted in network management and software development Took periodic review of set standards and database Principal Chemical Engineer Information Technology Specialist 10 2005 to 06 2015 National Board for Technology Incubation Abuja Nigeria Federal Ministry of Science and Technology Monitored implemented and maintained IT systems Produced technical reports analyzed data and built databases Facilitated discussions to resolve a safety concern with a key process monitoring instrument Planned and designed technology related activities aimed at nurturing the growth of innovative businesses Provided technical support and capacity building in science and technology Collaborated with market development on new IT technologies for industrial and consumer groups Facility Engineer Intern 10 2002 to 09 2003 Company Name Analyzed process data from newly revamped furnace to improve efficiency of long term performance monitoring plan by over 50 Developed and maintained of engineering operating standards through periodic review Improved 40 Reliability uptime performance and cost reduction efforts for the production units Managed materials through preventive corrective maintenance of products Engineer Intern 08 2000 to 01 2001 Company Name Produce a piping and instrumentation diagram of the pumphouse cooling tower and condensate lines Led weekly group meetings with interns and management for future improvements Monitored troubleshoot and observed operations and processes for quality damages and or defects Work History Information Technology Specialist 08 2015 to 05 2020 Company Name State Build implement or support electronic health records and other systems that store patient s data Assisted in network management and software development Took periodic review of set standards and database Principal Chemical Engineer Information Technology Specialist 10 2005 to 06 2015 National Board for Technology Incubation Abuja Nigeria Federal Ministry of Science and Technology Monitored implemented and maintained IT systems Produced technical reports analyzed data and built databases Facilitated discussions to resolve a safety concern with a key process monitoring instrument Planned and designed technology related activities aimed at nurturing the growth of innovative businesses Provided technical support and capacity building in science and technology Collaborated with market development on new IT technologies for industrial and consumer groups Facility Engineer Intern 10 2002 to 09 2003 Company Name Analyzed process data from newly revamped furnace to improve efficiency of long term performance monitoring plan by over 50 Developed and maintained of engineering operating standards through periodic review Improved 40 Reliability uptime performance and cost reduction efforts for the production units Managed materials through preventive corrective maintenance of products Engineer Intern 08 2000 to 01 2001 Company Name Produce a piping and instrumentation diagram of the pumphouse cooling tower and condensate lines Led weekly group meetings with interns and management for future improvements Monitored troubleshoot and observed operations and processes for quality damages and or defects Education Master of Science Chemical Engineering 11 2005 University of Lagos City Master of Science Degree Computer Science and Information Technology University of the District of Columbia City Bachelor of Engineering Chemical Engineering 09 2001 Federal University of Technology State Data Communication Network Course Title Ample view towards 5g mobile network The paper focused on the future and technology of the 5G network University of the District of Columbia State Information Security Course University of the District of Columbia State Tittle An overview of cloud software as a service SaaS computing model The paper focused on SaaS implementation security and its challenges Summary CAREER OBJECTIVES An accomplished Chemical Engineer and IT Professional with 10 years of International work experience in Chemical Engineer Development Skilled in research and data analysis and experienced in solving complex problems Seeking to attain a position where I can use my experience in Chemical Engineering and educational background in IT Affiliations Information Technology Specialist University of the District of Columbia Workforce development 2018 Licensed Registered Engineer Council for regulation of Engineering in Nigeria COREN Abuja Nigeria 2006 Effective Research Planning Organizational Goal Implementation and Sustainable Monitoring Capacity 2014 Building Programme Richflood International Limited Abuja Nigeria Project Plans and Implementation Plan Gap Management Supreme Management Training and 2012 Consultancy Services Limited Johannesburg South Africa Highlights Microsoft Products Highly proficient in Research and Development model Excellent Interpersonal Skills Administrative and organizational skills Excellent Communication Skills Problem Solving Skills International experience Security analysis Risk analysis and mitigation Administrative Excellent Interpersonal Skills Excellent Communication Cost reduction Databases Database Electronic health records Information Security Market development Materials Meetings Microsoft Products Network management Network Organizational skills Problem Solving Skills Processes Quality Research Risk analysis Safety Security analysis Software development Technical support Troubleshoot View Skills Administrative Excellent Interpersonal Skills Excellent Communication cost reduction databases database electronic health records Information Security market development materials meetings Microsoft Products network management Network organizational skills Problem Solving Skills processes quality Research Risk analysis safety Security analysis software development technical support troubleshoot view
|
Generate a Resume for a Information Technology Job
| null |
VICE PRESIDENT INFORMATION TECHNOLOGY INFRASTRUCTURE OPERATIONS Summary Results driven IT executive management professional with 20 years of experience in diverse industries including healthcare and marketing Expertise includes team leadership technical architecture training and development disaster recovery planning and information protection analysis Dynamic resourceful and extremely driven individual with a deep passion for creating and delivering programs and solutions that empower a team company and customer to meet and exceed desired expectations Skills Infrastructure Management Data Center Operations Project Management Team Building Coaching Vendor Management and Negotiation Budget Management Policy Program Development LAN WAN SAN Firewalls and Routers Experience Company Name City State Vice President Information Technology Infrastructure Operations 06 2008 to Current Reduced overall network bandwidth costs over 15 through ISP consolidation and management Manages cloud based phone system 8x8 in multiple remote locations as well as on premise phone systems Responsible for Infrastructure Operations annual budget including purchasing new equipment software licenses and network equipment Led mentored and developed a team of infrastructure engineers architects and administrators across multiple geographic locations Manages multiple datacenters on premise network and server and Cloud presence Responsible for vendor relationships contracts negotiating and change management Successfully migrated over 700 users from three different domain On Premise Exchange servers to MS Exchange online under single domain Planning and executing migration of all on prem SaaS servers and application to a cloud based solution Lead manage and support all design development implementation of infrastructure hardware software and network components as well as all disaster recovery and business continuity practices Currently managing infrastructure and IT Operations in an offshore delivery center Document and Execute IT policies company wide Company Name City State Director of Network Operations 07 2006 to 06 2008 Maintains Nortel BCM telephony servers including both analog and VoIP phones Provide technical support to designers marketing and sales departments suppliers engineers and other team members throughout the product development and implementation process Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications Build test and modify product prototypes using working models or theoretical models constructed with computer simulation Store retrieve and manipulate data for analysis of system capabilities and requirements Setup maintained and monitored over 90 remote branch office locations Each with internet access and tied back to Chicago office through IPsec tunnel to Cisco ASA Responsible for Entrapass Security system allowing access to suite doors utilizing ID badge Setup configured and supports multiple CRM and ERP Systems Sage MAS500 and CRM Dynamics as well as converting QuickBooks DB to Sage MAS 500 Company Name City State Information Operations Specialist 02 2005 to 07 2006 Responsible for administering Microsoft 2000 2003 environment consisting of 50 primarily Proliant servers including patch management account maintenance and other general system administration duties Maintains Cisco Call Manager Application and Unity Server providing VOIP services to user community Built new PC deployment image using Symantec Ghost and Intrinsic Swimage responsible for creating silent install packages for all third party applications Implemented new backup procedures using Legato Networker tape backup systems and a Qualstar Jukebox bringing the hospital within HIPAA standards compliance Company Name City State Customer Care Representative Help Desk Technician supporting 09 2003 to 02 2005 Primarily supported LawInContext BakerMaks and Client Matter Intake System CMIS Active team member providing regression testing of various software builds of a proprietary law document management solution Administering a Linux based system to host an internal Knowledge Base Portal assisting other help desk agents with daily troubleshooting Company Name City State System Administrator 10 1998 to 12 2001 Administered several enterprise servers running a mixed environment including Sun Solaris Red Hat Linux FreeBSD SCO Unix and Windows NT 2000 Developed and maintained UNIX shell scripts used to automate daily help desk agent tasks Selected to attend a 15 week IBM Emerging Leaders workshop that included training in breakthrough thinking team building team performance and managing multiple priorities Designed and developed UNIX login reauthorization program using C Shell Scripting Oracle and web development resulting in approximately 40 000 unused or unauthorized UNIX logins to be cleared from servers Company Name City State Healthcare Systems Specialist 02 1993 to 11 1998 Maintain records of goods ordered and received Review evaluate and approve specifications for issuing and awarding bids Control purchasing department budgets Maintain and administer computer networks and related computing environments including computer hardware systems software applications software and all configurations Perform data backups and disaster recovery operations Design configure and test computer hardware networking software and operating system software Attended Air Force Airman Leadership School graduating as the honor graduate Education and Training Bachelor of Science Computer Science TROY STATE UNIVERSITY City State Montgomery Associate of Science Healthcare Systems Community College of the Air Force City State Montgomery
|
Generate a Resume for a Information Technology Job
| null |
DIRECTOR OF INFORMATION TECHNOLOGY AND ANALYTICS Summary Accomplished senior manager with over 15 years of experience leading complex projects and managing resources to optimize enterprise technology and support business objectives Committed to quality and service excellence with aptitude for launching new technology platforms Subject matter expert in Information Security Risk Management Excellent communicator adept at identifying business needs and bridging the gap between functional groups and technology to foster targeted and innovative solutions Highlights OS Platforms Microsoft Windows Server 2008 2012 Exchange 2010 IIS Active Directory DNS Networking Cisco LAN WAN ASA switching TCP IP VPN VoIP SIP MPLS VNC VLAN Segregation Hardware SAN FIBER technology Enterprise Servers Switches Routers Workstations Laptops Mobile Devices iPad iPhone Blackberry Telephony Systems Cisco CUCM Tools JIRA Veritas Netbackup Backup Exec PCAnywhere Symantec Antivirus Ghost SharePoint Visio Microsoft Office Suite Experience Director of Information Technology and Analytics January 2005 to Current Company Name City State Market leading global credit asset management firm with 4 Billion AUM and over 120 employees worldwide Directed the firm s word wide Information Technology strategy Established and instituted policies procedures and technology to mitigate corporate security risk and position ZAIS for Sarbanes Oxley act compliance Identified process improvement opportunities and recommended solutions and budget requirements to management committee Managed team of 6 resources responsible for technology management and support operations encompassing all aspects of IT infrastructure including workstations server platforms IP telephony L3 network infrastructure network security disaster recovery Storage Area Networks and videoconferencing Directed project teams through all lifecycle phases handling technical escalation events Evaluated and deployed DLP solution Chairman of the firm s cybersecurity committee responsible for advancing the firm s security posture Selected Accomplishments Developed and led a technology strategy for the firm that supports strong business alignments increases profitability and provides a sound flexible and reliable foundation for the future Enabled revenue growth by leading the timely deployment of high performance virtual computing environment to support new models created by internal development teams Created Incident Response Policies and Procedures rooted firmly on the NIST framework Developed and lead breach rehearsal scenarios both for executive roundtable tests and technical response team practices Designed Data Governance and Classification Policies particularly in regards to Personally Identifiable Information PII Evaluated and deployed Data Loss Prevention system Symantec and created escalation procedures to comply with the firm s Data Governance Policy Managed all security vendor relationships through the contract negotiation lifecycle and Service Level Agreement reviews Developed associates to their fullest potential by providing challenging opportunities that enhanced associate s career growth Recruited and developed appropriate talent pool to insure adequate bench strength and succession planning Managed logistics procurement and deployment of IT infrastructure in Dallas Baton Rouge Shanghai Dublin London Singapore and Tokyo locations inclusive of establishing a sustainable model for support Established a viable Disaster Recovery strategy with a physical to virtual solution and liaison with all business units to generate the firm s Business Continuity plan Spearheaded the analog to VOIP conversion of ZAIS IPT and video infrastructures Cisco CUCM environment Transformed IT support and organizational interaction practices fostering strong collaborative work environment while developing robust help desk systems and processes for improved trouble ticket initiation and visibility Led the firm s Cybersecurity enhancement effort by managing the design implementation and maintenance of the Advanced Threat Protection system Next Generation Firewalls and Mobile Computing Security Developed the firms Cybersecurity Policy and Incident Response Team firmly rooted on the NIST framework Responded to audit requests from potential and current investors met with them to discuss finding and guided them through the due diligence process Responded to external auditors and lead remediation efforts if needed Reported all audits to the executive board Fostered a culture of security awareness in the firm by obtaining executive level support for Cybersecurity initiatives and enabling acceptance of security measures through user education Information Technology Manager January 2002 to January 2005 Company Name City State Manufacturing firm with over 100 year history and 170 employees Directed hardware and software configuration installation troubleshooting and support activities Oversaw administration of network infrastructure business systems cabling and circuits and telecommunications platforms Established and managed relationships with technology vendors and service providers Monitored and tracked call volumes service requests and performance metrics Led work order documentation and change request management Selected Accomplishments Designed and led Windows 2003 migration team Administered CISCO multi VLAN layer 3 switched LAN WAN Designed and administered CISCO VPN solution Led the procurement configuration and administration of all infrastructure projects Engineered and deployed Microsoft Exchange 2003 solution including web access spam protection security Planned and implemented Enterprise Resource Planning project Responsible for disaster recovery plan execution Supervised IT staff and coordinated all consultants Systems Administrator January 2000 to January 2002 Company Name City State Consulting firm providing portal technology to enterprise customers Administered and supported 250 client node Windows NT environment Planned configured and administered the upgrade of Windows NT to Windows 2000 Maintained DNS WINS and DHCP in multi site environment Maintained 85 node development server environment Engineered and deployed System Management Server 2 0 infrastructure Designed Workstation and Server imaging system using Symantec Ghost Performed daily network monitoring tasks including backups Veritas and log checks Data Systems Administrator January 1998 to January 2000 Company Name State Global provider of information technology products and services 3 Billion in revenue Oversee and modify the daily download of data from several distributors Uploaded data to appropriate SQL databases Maintained and perform hardware software upgrades on Windows FTP servers Education Bachelor of Science Psychology History 1998 Rutgers University City State Psychology History Skills Active Directory Antivirus asset management Backup Exec budget business systems cabling CISCO Competitive Hardware Consulting contract negotiation conversion credit client databases DHCP Disaster Recovery documentation DNS due diligence Enterprise Resource Planning Firewalls FTP Ghost help desk IIS imaging Information Technology IP IT support LAN Laptops Team Leadership logistics Loss Prevention managing Market Mentoring access Exchange Microsoft Exchange 2003 Microsoft Office Suite SharePoint Microsoft Windows Windows Windows 2000 Windows NT word migration Enterprise network security network Networking Networks Next OS organizational PCAnywhere Policies Problem Resolution processes process improvement procurement Project Management Proposal Development Requirements Analysis Routers SAN Sarbanes Oxley Servers Service Level Agreement sound SQL strategy Strategic Planning Switches Symantec TCP IP telecommunications Telephony troubleshooting upgrades upgrade Veritas Veritas Netbackup video VPN Visio VOIP WAN
|
Generate a Resume for a Information Technology Job
| null |
Christopher Townes Summary Knowledgeable Information Technology Specialist capable of setting up and optimizing workstations training users and assisting with process improvement implementation in diverse areas Familiar with Cicso business practices and IT standards Excellent skills in infrastructure data management and enterprise operations Systematic IT professional proficient in network project and emergency management Able to install hardware patch software and configure internal systems Complex problem solver with top notch planning and communication strengths History of maintaining equipment updating software and handling network security with an organized and systematic focus Strong multitasker with excellent communication and planning abilities Effective at configuring user desktops laptops servers and connected devices to work within company and security guidelines Successful at coordinating file systems content filters and user accounts Proficient Information Systems Technician successful at troubleshooting technical issues and training end users Skilled in problem solving and solution management Comfortable working in teams or individually to maintain and expand technology performance Skills Routers Staff Management Hardware Troubleshooting Network Administration Cisco Help Desk Support Cisco Switching Cisco Routers Hardware Installations Learning Strategies Software Updates Repairing System Testing Software Operation Monitoring Problem Solving Skills Excellent Interpersonal Skills End User Support Repair Advanced Computer Proficiency Industry Needs Awareness Contract Review Proficiency Company Policy Adherence Device Configuration Hardware and Software Installation Technical Support Hardware Updates Hardware and Software Problem Diagnosis Security Protocols Security Oversight Speaking Experience Information Technology Specialist City State Company Name Feb 2015 to Feb 2021 Created new accounts reset passwords and configured access to servers and file management software for users Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries Maintained records logs and lifecycle documentation of work requests Mentored other technologists and support professionals to provide professional development and skill enhancement Increased overall company performance through improved IT uptime and cost reductions Coordinated ongoing performance assurance for software applications and automated performance test scripts Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements Tested performance functionality and security of network systems individual workstations and peripheral devices Devised automation backup and recovery protocols to preserve and safeguard data Maintained and controlled server room wireless network and server infrastructure Led working groups to develop mitigation strategies and prepare standard operating procedures Assessed customer bug reports and enhancement requests and prioritized development to streamline response Provided on site technical support after project implementation and recommended product changes and upgrades to product managers Implemented unit and integration testing protocols to consistently deliver high quality functional features with minimal defects Authored and distributed training manuals for handheld computers and devices used by staff Provided onsite IT and AV technical support for 4000 staff members Developed online documentation for common processes for both support staff and end users Kept hardware and software systems current with latest patches and current licenses Directed account management and customer training on company technical software and tools for new accounts and new users Computer Repair Technician City State Company Name Jun 2016 to Feb 2017 Checked in computers and performed diagnostics for repair Updated or installed software for customers to ensure computer efficiency Backed up data each evening helping alleviate lost information following malware incident Identified hardware issues caused by component failures using approved diagnostic tools Upgraded laptops desktops improving speed and performance Supported employees with advanced troubleshooting on helpdesk tickets Built and repaired Lenovo computers according to schedule Configured computers to network drivers and connected to printers and other peripheral equipment Installed appropriate security patches to eliminate security vulnerabilities Updated software versions with patches and new installations to close security loopholes and protect users Consulted via telephone to understand user problems run through testing scripts and ask probing questions to locate root causes Explained technology related details in easy to understand terms to individuals from all walks of life and in various job positions Reviewed current hardware and software configurations and recommended modifications to increase system speed Removed malware and viruses from laptops and desktop systems using specialized software Observed system functioning and entered commands to test different areas of operations Disassembled computer systems to troubleshoot and resolve hardware issues Correctional Officer City State Company Name Mar 2014 to Dec 2014 Detected potential threats and quickly defused conflicts Conducted internal security checks to ascertain inmate safety Maintained clear and open communications with all facility areas to support efficient and safe operations Supervised inmates during day to day activities Maintained correct physical head count at all times Informed inmates and visitors of rules safety and security procedures and responsibilities Observed and directed inmates during recreation visits telephone and shower time Employed de escalation techniques verbal commands and physical and mechanical restraints to address unruly inmates Transported inmates to and from personal appointments including medical and dental appointments funerals work details and court hearings Maintained records and logs of man hours materials and equipment used Monitored daily activities to identify and manage suspicious behavior improper conduct and signs of conflict Promoted rehabilitation of offenders and maintained safety of staff and residents Received property from incoming inmates provided receipts and inspected items for contraband Supervised activities of adolescents in residential setting Monitored inmate behavior to prevent crime escape attempts and other dangerous activities Instructed inmates on work detail and oversaw work site transportation Maintained appropriate control security and well being over those detained Maintained communications with staff and inmate body to maintain safe effective prison environment Applied non violent response tools and physical restraint during problematic situations Inspected cells and conducted random searches of common areas Assisted in restraining violent and unruly inmates Maintained daily logs of shift activity Transported inmates to and from work sites with optimal security procedures Education and Training Some College No Degree University Of Advancing Technology City State
|
Subsets and Splits
Count Software Engineer Resumes
Counts the number of resumes related to software engineers, providing a simple count of relevant entries.
Count Software Engineer Resumes
Counts the number of resumes related to software engineering, providing a basic measure of how many entries contain this term.