id stringlengths 14 91 | family stringclasses 11
values | origin stringclasses 3
values | held_out bool 1
class | state stringlengths 103 335k | reference_date stringclasses 600
values | fields stringlengths 114 30.7k | gold stringlengths 78 50.2k | n_fields int64 1 111 |
|---|---|---|---|---|---|---|---|---|
claim_email-train-00158 | claim_email | constructed | false | To whom it may concern,
I'm writing about order ORD-3207193 (ordered 24 May 2026. It was delivered last Monday, but when I opened the box the marble coaster set had a torn fabric.
I paid $33.55 in total. (This is not the same as my earlier order #8232225, which was fine.) Thanks in advance for your help with this.
B... | 2026-06-13 | {"damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "delivery_date": {"name": "delivery_date", "type": "... | {"damaged_items": {"value": ["marble coaster set"], "source": "span", "alts": [], "spans": [[143, 161]]}, "order_id": {"value": "ORD-3207193", "source": "span", "alts": [], "spans": [[49, 60]]}, "delivery_date": {"value": "2026-06-08", "source": "relative", "alts": [], "spans": []}, "days_since_delivery": {"value": 5, ... | 7 |
claim_email-train-00159 | claim_email | constructed | false | Hello,
I'm writing about order No. 3031413, which I placed on 2027-04-23. It arrived on April 29, 2027, but when I opened the box the wool throw blanket had a torn fabric.
The item cost USD 202.65 plus USD 14.19 tax. (This is not the same as my earlier order #2797396, which was fine.) I have been a customer for a few... | 2027-05-03 | {"tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "days_since_arrival": {"name": "days_since_arrival", "type": "durati... | {"tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "damaged_items": {"value": ["wool throw blanket"], "source": "span", "alts": [], "spans": [[135, 153]]}, "days_since_arrival": {"value": 4, "source": "computed", "alts": [], "spans": []}, "delivery_date": {"value": "2027-04-29", "source": "norm... | 7 |
claim_email-train-00160 | claim_email | constructed | false | Hello,
I'm writing about order #6776184 (ordered 27 April 2026. It was delivered last Monday, but when I opened the box the standing desk frame had a torn fabric.
The item cost USD 65.87 plus 4.61 USD tax. (This is not the same as my earlier order #2120202, which was fine.) The tracking number was 1ZN8TJW29L6XBD. Ple... | 2026-05-15 | {"delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "payment_total": {"name": "payment_total", "type": "number", "instructions": "The full amount paid.", "options": {"decimals": 2, "unit": "USD"}}, "days_since_arrival": {"name": "days_since_arri... | {"delivery_date": {"value": "2026-05-11", "source": "relative", "alts": [], "spans": []}, "payment_total": {"value": 70.48, "source": "computed", "alts": [], "spans": []}, "days_since_arrival": {"value": 4, "source": "relative", "alts": [], "spans": []}, "order_id": {"value": "#6776184", "source": "span", "alts": [], "... | 7 |
claim_email-train-00161 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #5420736, which I placed on 10/19/2026. It was delivered on Wednesday, but when I opened the box the bamboo shelf had a scratched top.
I paid 338.55 USD in total. (This is not the same as my earlier order #5530642, which was fine.) The tracking number was 1ZREL5BGBA4HC6... | 2026-11-09 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "payment_total": {"name": "payment_total", "type": "number", "instructions": "The full amount paid.", "options": {"decimals": 2, "unit": "USD"}}, "refund_amount": {"name": "refund_amount", "type": "number", "instruct... | {"sender": {"value": "Amara Alvarez", "source": "span", "alts": [], "spans": [[432, 445]]}, "payment_total": {"value": 338.55, "source": "span", "alts": [], "spans": []}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "damaged_items": {"value": ["bamboo shelf"], "source": "span", "alts": [... | 8 |
claim_email-train-00162 | claim_email | constructed | false | Hello,
I'm writing about order No. 5390074, which I placed on 26 Jan 2027. It was delivered today, but when I opened the box the oak picture frame and the floor mirror were damaged (shattered glass).
The item cost $91.79 plus $7.57 tax. (This is not the same as my earlier order #2784605, which was fine.) Please let m... | 2027-02-05 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "tracking_number": {"name": "tracking_number", "type": "text", "instructions": "T... | {"sender": {"value": "Amara Larsen", "source": "span", "alts": [], "spans": [[371, 383]]}, "damaged_items": {"value": ["oak picture frame", "floor mirror"], "source": "span", "alts": [], "spans": [[130, 147], [156, 168]]}, "tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "delivered_on": {"... | 8 |
claim_email-train-00163 | claim_email | constructed | false | -----Original message-----
From: support@greenfield.com
Sent: 2025-12-29
Thanks for reaching out about order #5380570. We have issued a refund of $193.52. Your case number is CS-GGTJ3F. If anything else comes up, reply to this email.
Terms and conditions. All amounts are in US dollars unless stated otherwise. Claims ... | 2027-01-15 | {"order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true... | {"order_id": {"value": "No. 8646961", "source": "span", "alts": [], "spans": [[1653, 1664]]}, "days_since_arrival": {"value": 5, "source": "relative", "alts": [], "spans": []}, "payment_total": {"value": 221.12, "source": "computed", "alts": [], "spans": []}, "damage": {"value": ["bamboo shelf"], "source": "span", "alt... | 7 |
claim_email-train-00164 | claim_email | constructed | false | Hello,
I'm writing about order #2884095, which I placed on 6 Apr 2027. It arrived on 27 April 2027, but when I opened the box the floor mirror had a scratched top.
The item cost 262.13 USD plus $26.21 tax. (This is not the same as my earlier order #0406473, which was fine.) Thanks in advance for your help with this.
... | 2027-04-29 | {"order_ref": {"name": "order_ref", "type": "text", "instructions": "Which order is the customer writing about?", "options": {}}, "amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "options": {"decimals": 2, "unit": "USD"}}, "tracking_number": ... | {"order_ref": {"value": "#2884095", "source": "span", "alts": [], "spans": [[32, 40]]}, "amount_paid": {"value": 288.34, "source": "computed", "alts": [], "spans": []}, "tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2027-04-27", "source": "normalised", "alts":... | 8 |
claim_email-train-00165 | claim_email | constructed | false | Hello,
I'm writing about order #6800577 (ordered 2026-01-22. It was delivered last Tuesday, but when I opened the box the linen curtains and the espresso grinder were damaged (shattered glass).
The item cost USD 61.55 plus $6.16 tax. I have been a customer for a few years and this is the first time something like thi... | 2026-02-07 | {"refund_amount": {"name": "refund_amount", "type": "number", "instructions": "The refund amount offered.", "options": {"decimals": 2}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "order_ref": {"name": "order_ref", "type": "text", "instructions": ... | {"refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "order_ref": {"value": "#6800577", "source": "span", "alts": [], "spans": [[32, 40]]}, "damage": {"value": ["linen curtains", "espresso grinder"], "source": "span", "a... | 8 |
claim_email-train-00166 | claim_email | constructed | false | To whom it may concern,
I'm writing about order No. 9717393 (ordered October 28, 2026. It was delivered on Saturday, but when I opened the box the floor mirror had a broken handle.
I paid $151.93 in total. (This is not the same as my earlier order #9330981, which was fine.) I have been a customer for a few years and ... | 2026-11-17 | {"days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true}}, "amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "... | {"days_since_arrival": {"value": 3, "source": "relative", "alts": [], "spans": []}, "amount_paid": {"value": 151.93, "source": "span", "alts": [], "spans": []}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "sender": {"value": "Hana Schmidt", "source": "span", "alts": [], "spans": [[386, 39... | 8 |
claim_email-train-00167 | claim_email | constructed | false | Hi there,
I'm writing about order #0067303 (ordered April 1, 2027. It arrived on 04/13/2027, but when I opened the box the linen curtains had a cracked base.
The item cost USD 151.98 plus $7.60 tax. (This is not the same as my earlier order #8139351, which was fine.) Thanks in advance for your help with this.
Regard... | 2027-04-13 | {"days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "payment_total": {"name": "payment_total", "type": "number", "instructions": "The full amount paid.", "options": {"decimals": 2, "un... | {"days_since_delivery": {"value": 0, "source": "computed", "alts": [], "spans": []}, "payment_total": {"value": 159.58, "source": "computed", "alts": [], "spans": []}, "damage": {"value": ["linen curtains"], "source": "span", "alts": [], "spans": [[124, 138]]}, "tracking_id": {"value": null, "source": "span", "alts": [... | 7 |
claim_email-train-00168 | claim_email | constructed | false | Hello,
I'm writing about order No. 6220083 (ordered 1 Jan 2027. It arrived on January 19, 2027, but when I opened the box the stainless kettle, the floor mirror and the oak picture frame were damaged (broken handle).
I paid 226.33 USD in total. Please let me know if you need anything else from me.
Regards,
Yusuf Bec... | 2027-01-20 | {"payment_total": {"name": "payment_total", "type": "number", "instructions": "The full amount paid.", "options": {"decimals": 2, "unit": "USD"}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "... | {"payment_total": {"value": 226.33, "source": "span", "alts": [], "spans": []}, "days_since_arrival": {"value": 1, "source": "computed", "alts": [], "spans": []}, "sender": {"value": "Yusuf Becker", "source": "span", "alts": [], "spans": [[311, 323]]}, "delivery_date": {"value": "2027-01-19", "source": "normalised", "a... | 7 |
claim_email-train-00169 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #1484755 (ordered 07/31/2027. It was delivered on Wednesday, but when I opened the box the bluetooth speaker and the leather office chair were damaged (torn fabric).
The item cost USD 331.08 plus USD 16.55 tax. The tracking number was 1ZZ7VXJ5SBAMVF. I have been a custo... | 2027-08-23 | {"delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "order... | {"delivery_date": {"value": "2027-08-18", "source": "relative", "alts": [], "spans": []}, "days_since_delivery": {"value": 5, "source": "relative", "alts": [], "spans": []}, "order_id": {"value": "#1484755", "source": "span", "alts": [], "spans": [[49, 57]]}, "return_label": {"value": null, "source": "span", "alts": []... | 8 |
claim_email-train-00170 | claim_email | constructed | false | Hello,
I'm writing about order #9601021 (ordered March 12, 2026. It arrived on March 26, 2026, but when I opened the box the glass vase had a dented lid.
I paid USD 247.87 in total. (This is not the same as my earlier order #4574695, which was fine.) The tracking number was 1ZVKPMFA3QRQ2S. Thanks in advance for your ... | 2026-03-30 | {"damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "delivery_date": {"name": "delivery_date", "type": "date", "instruct... | {"damaged_items": {"value": ["glass vase"], "source": "span", "alts": [], "spans": [[126, 136]]}, "tracking_id": {"value": "1ZVKPMFA3QRQ2S", "source": "span", "alts": [], "spans": [[277, 291]]}, "delivery_date": {"value": "2026-03-26", "source": "normalised", "alts": [], "spans": []}, "payment_total": {"value": 247.87,... | 7 |
claim_email-train-00171 | claim_email | constructed | false | Hi there,
I'm writing about order #0301464 (ordered September 29, 2026. It was delivered on Saturday, but when I opened the box the wool throw blanket had a missing screws.
I paid 354.23 USD in total. The tracking number was 1Z6D7QXWA3Y6DJ. Please let me know if you need anything else from me.
Best,
Felix Fischer | 2026-10-12 | {"delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "payment_total": {"name": "payment_total", "type": "number... | {"delivery_date": {"value": "2026-10-10", "source": "relative", "alts": [], "spans": []}, "damaged_items": {"value": ["wool throw blanket"], "source": "span", "alts": [], "spans": [[133, 151]]}, "payment_total": {"value": 354.23, "source": "span", "alts": [], "spans": []}, "days_since_delivery": {"value": 2, "source": ... | 8 |
claim_email-train-00172 | claim_email | constructed | false | Hi there,
I'm writing about order #1786206, which I placed on 11 August 2027. It was delivered today, but when I opened the box the glass vase had a scratched top.
I paid $99.04 in total. Thanks in advance for your help with this.
Best,
Olivia Costa | 2027-08-22 | {"amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "options": {"decimals": 2, "unit": "USD"}}, "customer_name": {"name": "customer_name", "type": "text", "instructions": "The customer's full name.", "options": {}}, "days_since_delivery": {"nam... | {"amount_paid": {"value": 99.04, "source": "span", "alts": [], "spans": []}, "customer_name": {"value": "Olivia Costa", "source": "span", "alts": [], "spans": [[240, 252]]}, "days_since_delivery": {"value": 0, "source": "relative", "alts": [], "spans": []}, "order_id": {"value": "#1786206", "source": "span", "alts": []... | 7 |
claim_email-train-00173 | claim_email | constructed | false | To whom it may concern,
I'm writing about order No. 2124112, which I placed on May 9, 2026. It was delivered last Tuesday, but when I opened the box the espresso grinder and the oak picture frame were damaged (broken handle).
The item cost 59.65 USD plus $4.18 tax. (This is not the same as my earlier order #4520093, ... | 2026-05-23 | {"refund_amount": {"name": "refund_amount", "type": "number", "instructions": "The refund amount offered.", "options": {"decimals": 2}}, "order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, "total_charged": {"name": "total_charged", "type": ... | {"refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "order_number": {"value": "No. 2124112", "source": "span", "alts": [], "spans": [[49, 60]]}, "total_charged": {"value": 63.83, "source": "computed", "alts": [], "spans": []}, "days_since_arrival": {"value": 4, "source": "relative", "alts": []... | 8 |
claim_email-train-00174 | claim_email | constructed | false | Hi there,
I'm writing about order No. 6983477 (ordered 2026-04-06. It arrived on 16 April 2026, but when I opened the box the espresso grinder had a torn fabric.
I paid USD 127.26 in total. I have been a customer for a few years and this is the first time something like this has happened.
Thanks,
Tomas Silva
Terms ... | 2026-04-21 | {"damage": {"name": "damage", "type": "list", "instructions": "The items that arrived damaged.", "options": {"items": "text"}}, "total_charged": {"name": "total_charged", "type": "number", "instructions": "How much was the customer charged in total, tax included?", "options": {"decimals": 2, "unit": "USD"}}, "return_la... | {"damage": {"value": ["espresso grinder"], "source": "span", "alts": [], "spans": [[127, 143]]}, "total_charged": {"value": 127.26, "source": "span", "alts": [], "spans": []}, "return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "days_since_arrival": {"value": 5, "source": "computed", "alts": [],... | 8 |
claim_email-train-00175 | claim_email | constructed | false | Hello,
I'm writing about order #1491939, which I placed on Tue, Jun 22, 2027. It was delivered today, but when I opened the box the oak picture frame had a scratched top.
I paid USD 134.35 in total. (This is not the same as my earlier order #1010582, which was fine.) I have been a customer for a few years and this is... | 2027-07-11 | {"tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "sender": {"name... | {"tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "days_since_delivery": {"value": 0, "source": "relative", "alts": [], "spans": []}, "sender": {"value": "Ava Garcia", "source": "span", "alts": [], "spans": [[379, 389]]}, "payment_total": {"value": 134.35, "source": "span", "alts": [], "spans"... | 8 |
claim_email-train-00176 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #2599452, which I placed on 1 Jun 2026. It arrived on 2026-06-15, but when I opened the box the oak picture frame had a chipped rim.
I paid 343.86 USD in total. (This is not the same as my earlier order #7279360, which was fine.) The tracking number was 1Z897E9AXFJV6K. ... | 2026-06-20 | {"days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "total_charged":... | {"days_since_delivery": {"value": 5, "source": "computed", "alts": [], "spans": []}, "tracking_id": {"value": "1Z897E9AXFJV6K", "source": "span", "alts": [], "spans": [[304, 318]]}, "total_charged": {"value": 343.86, "source": "span", "alts": [], "spans": []}, "order_number": {"value": "#2599452", "source": "span", "al... | 8 |
claim_email-train-00177 | claim_email | constructed | false | Hello,
I'm writing about order #5695711 (ordered 12 September 2026. It was delivered on Sunday, but when I opened the box the glass vase and the bluetooth speaker were damaged (chipped rim).
The item cost 381.99 USD plus 38.20 USD tax. (This is not the same as my earlier order #0759590, which was fine.) The tracking ... | 2026-09-29 | {"order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which it... | {"order_id": {"value": "#5695711", "source": "span", "alts": [], "spans": [[32, 40]]}, "sender": {"value": "Ines Costa", "source": "span", "alts": [], "spans": [[399, 409]]}, "damaged_items": {"value": ["glass vase", "bluetooth speaker"], "source": "span", "alts": [], "spans": [[127, 137], [146, 163]]}, "days_since_arr... | 7 |
claim_email-train-00178 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #3622482, which I placed on 2026-01-08. It was delivered today, but when I opened the box the bluetooth speaker had a broken handle.
I paid $237.37 in total. Thanks in advance for your help with this.
Thanks,
Noah Mensah
Previous correspondence:
On 5 September 2025 yo... | 2026-01-16 | {"total_charged": {"name": "total_charged", "type": "number", "instructions": "How much was the customer charged in total, tax included?", "options": {"decimals": 2, "unit": "USD"}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference d... | {"total_charged": {"value": 237.37, "source": "span", "alts": [], "spans": []}, "days_since_arrival": {"value": 0, "source": "relative", "alts": [], "spans": []}, "damage": {"value": ["bluetooth speaker"], "source": "span", "alts": [], "spans": [[143, 160]]}, "tracking_id": {"value": null, "source": "span", "alts": [],... | 7 |
claim_email-train-00179 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #2015077, which I placed on March 9, 2027. It arrived on 19 March 2027, but when I opened the box the wool throw blanket had a water damage on the box.
I paid $20.89 in total. (This is not the same as my earlier order #5634605, which was fine.) The tracking number was 1... | 2027-03-24 | {"refund_amount": {"name": "refund_amount", "type": "number", "instructions": "The refund amount offered.", "options": {"decimals": 2}}, "order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, "tracking_number": {"name": "tracking_number", "typ... | {"refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "order_number": {"value": "#2015077", "source": "span", "alts": [], "spans": [[49, 57]]}, "tracking_number": {"value": "1ZYENLYQVZD5YL", "source": "span", "alts": [], "spans": [[319, 333]]}, "payment_total": {"value": 20.89, "source": "span",... | 8 |
claim_email-train-00180 | claim_email | constructed | false | To whom it may concern,
I'm writing about order ORD-4654008 (ordered April 9, 2026. It arrived on 20 April 2026, but when I opened the box the ceramic table lamp had a water damage on the box.
The item cost 375.55 USD plus $26.29 tax. (This is not the same as my earlier order #8731808, which was fine.) I have been a ... | 2026-04-22 | {"damage": {"name": "damage", "type": "list", "instructions": "The items that arrived damaged.", "options": {"items": "text"}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "refu... | {"damage": {"value": ["ceramic table lamp"], "source": "span", "alts": [], "spans": [[144, 162]]}, "days_since_delivery": {"value": 2, "source": "computed", "alts": [], "spans": []}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "customer_name": {"value": "Lena Ito", "source": "span", "al... | 8 |
claim_email-train-00181 | claim_email | constructed | false | To whom it may concern,
I'm writing about order ORD-4578467 (ordered Thu, Mar 18, 2027. It was delivered last Wednesday, but when I opened the box the wool throw blanket had a bent leg.
The item cost USD 336.37 plus $16.82 tax. Please let me know if you need anything else from me.
Thanks,
Omar Ito | 2027-03-27 | {"return_label": {"name": "return_label", "type": "text", "instructions": "The return label number.", "options": {}}, "order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "damage": {"name": "damage", "type": "list", "instructions": "The item... | {"return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "order_id": {"value": "ORD-4578467", "source": "span", "alts": [], "spans": [[49, 60]]}, "damage": {"value": ["wool throw blanket"], "source": "span", "alts": [], "spans": [[152, 170]]}, "tracking_id": {"value": null, "source": "span", "alts":... | 8 |
claim_email-train-00182 | claim_email | constructed | false | Hi there,
I'm writing about order No. 7703957 (ordered 10 Sep 2026. It arrived on 09/16/2026, but when I opened the box the floor mirror had a shattered glass.
The item cost USD 72.49 plus $3.62 tax. (This is not the same as my earlier order #2291505, which was fine.) The tracking number was 1ZSS28TP4BVJFU. I have be... | 2026-09-16 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true}}, "damage": {"name": "damag... | {"sender": {"value": "Priya Ito", "source": "span", "alts": [], "spans": [[420, 429]]}, "days_since_arrival": {"value": 0, "source": "computed", "alts": [], "spans": []}, "damage": {"value": ["floor mirror"], "source": "span", "alts": [], "spans": [[125, 137]]}, "tracking_number": {"value": "1ZSS28TP4BVJFU", "source": ... | 8 |
claim_email-train-00183 | claim_email | constructed | false | -----Original message-----
From: support@bluepeak.com
Sent: Tue, Jul 14, 2026
Thanks for reaching out about order #5499114. We have issued a refund of $678.96. Your case number is CS-XUGCZ5. If anything else comes up, reply to this email.
Internal notes (do not forward): account reviewed on 23 Jul 2026; earlier balan... | 2026-12-11 | {"damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": t... | {"damaged_items": {"value": ["bluetooth speaker", "floor mirror"], "source": "span", "alts": [], "spans": [[1861, 1878], [1887, 1899]]}, "days_since_arrival": {"value": 1, "source": "computed", "alts": [], "spans": []}, "payment_total": {"value": 263.2, "source": "computed", "alts": [], "spans": []}, "order_ref": {"val... | 7 |
claim_email-train-00184 | claim_email | constructed | false | Hello,
I'm writing about order No. 3028096, which I placed on August 11, 2027. It arrived on August 18, 2027, but when I opened the box the stainless kettle had a missing screws.
The item cost USD 98.45 plus USD 4.92 tax. Please let me know if you need anything else from me.
Regards,
Mei Dubois | 2027-08-23 | {"days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, ... | {"days_since_delivery": {"value": 5, "source": "computed", "alts": [], "spans": []}, "order_number": {"value": "No. 3028096", "source": "span", "alts": [], "spans": [[32, 43]]}, "customer_name": {"value": "Mei Dubois", "source": "span", "alts": [], "spans": [[288, 298]]}, "tracking_id": {"value": null, "source": "span"... | 7 |
claim_email-train-00185 | claim_email | constructed | false | To whom it may concern,
I'm writing about order ORD-8722964, which I placed on July 27, 2026. It arrived on August 13, 2026, but when I opened the box the bluetooth speaker and the wool throw blanket were damaged (cracked base).
The item cost $91.33 plus $4.57 tax. (This is not the same as my earlier order #4969885, ... | 2026-08-13 | {"delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "return_label": {"name": "return_label", "type": "text", "ins... | {"delivery_date": {"value": "2026-08-13", "source": "normalised", "alts": [], "spans": []}, "order_id": {"value": "ORD-8722964", "source": "span", "alts": [], "spans": [[49, 60]]}, "return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "damage": {"value": ["bluetooth speaker", "wool throw blanket"]... | 8 |
claim_email-train-00186 | claim_email | constructed | false | -----Original message-----
From: support@oakridge.com
Sent: 03/14/2026
Thanks for reaching out about order #2900790. We have issued a refund of $175.85. Your case number is CS-2GN3J4. If anything else comes up, reply to this email.
-----Original message-----
From: support@lumen.com
Sent: Sun, Mar 8, 2026
Thanks for ... | 2026-10-25 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "refund_amount": {"name": "refund_amount", "type": "number", "instructions": "The refund amount offered.", "options": {"decimals": 2}}, "order_id": {"name": "order_id", "type": "text", "instructions": "The order numb... | {"sender": {"value": "Chloe Moreau", "source": "span", "alts": [], "spans": [[9402, 9414]]}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "order_id": {"value": "No. 5673621", "source": "span", "alts": [], "spans": [[9127, 9138]]}, "tracking_id": {"value": null, "source": "span", "alts": ... | 8 |
claim_email-train-00187 | claim_email | constructed | false | Terms and conditions. All amounts are in US dollars unless stated otherwise. Claims must be submitted within 30 days. Late payments may incur a fee of 1.5% per month. This notice was generated on 12 Oct 2025 under policy CS-X9KXZC. Retain a copy for your records.
Terms and conditions. All amounts are in US dollars unl... | 2026-03-02 | {"days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "order_id": ... | {"days_since_arrival": {"value": 4, "source": "computed", "alts": [], "spans": []}, "tracking_id": {"value": "1ZGRJLBCMH6HSC", "source": "span", "alts": [], "spans": [[4512, 4526]]}, "order_id": {"value": "No. 9032544", "source": "span", "alts": [], "spans": [[4243, 4254]]}, "sender": {"value": "Chloe Garcia", "source"... | 7 |
claim_email-train-00188 | claim_email | constructed | false | Hi there,
I'm writing about order ORD-5544706, which I placed on 05/20/2026. It arrived on Fri, Jun 5, 2026, but when I opened the box the standing desk frame had a torn fabric.
The item cost USD 199.17 plus 19.92 USD tax. Please let me know if you need anything else from me.
Best,
Kenji Fischer | 2026-06-07 | {"delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "customer_name": {"name": "customer_name", "type": "text", "instructions": "The customer's full name.", "options": {}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "T... | {"delivery_date": {"value": "2026-06-05", "source": "normalised", "alts": [], "spans": []}, "customer_name": {"value": "Kenji Fischer", "source": "span", "alts": [], "spans": [[286, 299]]}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "payment_total": {"value": 219.09, "source": "computed"... | 7 |
claim_email-train-00189 | claim_email | constructed | false | Hi there,
I'm writing about order No. 5862746 (ordered 22 Jun 2026. It arrived on 15 July 2026, but when I opened the box the stainless kettle had a chipped rim.
I paid 116.65 USD in total. Thanks in advance for your help with this.
Thanks,
Zara Okafor
-----Original message-----
From: support@atlas.com
Sent: 12 Nov... | 2026-07-17 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items we... | {"sender": {"value": "Zara Okafor", "source": "span", "alts": [], "spans": [[244, 255]]}, "delivery_date": {"value": "2026-07-15", "source": "normalised", "alts": [], "spans": []}, "damaged_items": {"value": ["stainless kettle"], "source": "span", "alts": [], "spans": [[127, 143]]}, "tracking_id": {"value": null, "sour... | 8 |
claim_email-train-00190 | claim_email | constructed | false | Hi there,
I'm writing about order No. 5519427, which I placed on 2026-11-09. It was delivered yesterday, but when I opened the box the ceramic table lamp had a scratched top.
I paid $319.40 in total. (This is not the same as my earlier order #1225107, which was fine.) The tracking number was 1ZKFGN5JPBVAAH. Thanks in... | 2026-11-29 | {"customer_name": {"name": "customer_name", "type": "text", "instructions": "The customer's full name.", "options": {}}, "delivered_on": {"name": "delivered_on", "type": "date", "instructions": "The date the order was delivered.", "options": {}}, "total_charged": {"name": "total_charged", "type": "number", "instruction... | {"customer_name": {"value": "Ava Novak", "source": "span", "alts": [], "spans": [[363, 372]]}, "delivered_on": {"value": "2026-11-28", "source": "relative", "alts": [], "spans": []}, "total_charged": {"value": 319.4, "source": "span", "alts": [], "spans": []}, "days_since_delivery": {"value": 1, "source": "relative", "... | 7 |
claim_email-train-00191 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #1008359, which I placed on August 1, 2027. It arrived on 21 August 2027, but when I opened the box the ceramic table lamp and the walnut side table were damaged (water damage on the box).
I paid 390.72 USD in total. (This is not the same as my earlier order #0668233, w... | 2027-08-24 | {"delivered_on": {"name": "delivered_on", "type": "date", "instructions": "The date the order was delivered.", "options": {}}, "order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": ... | {"delivered_on": {"value": "2027-08-21", "source": "normalised", "alts": [], "spans": []}, "order_id": {"value": "#1008359", "source": "span", "alts": [], "spans": [[49, 57]]}, "days_since_arrival": {"value": 3, "source": "computed", "alts": [], "spans": []}, "sender": {"value": "Hana Reyes", "source": "span", "alts": ... | 8 |
claim_email-train-00192 | claim_email | constructed | false | Hi there,
I'm writing about order ORD-7525675 (ordered Sat, Jun 6, 2026. It was delivered yesterday, but when I opened the box the wool throw blanket, the standing desk frame and the glass vase were damaged (shattered glass).
The item cost 117.38 USD plus 11.74 USD tax. (This is not the same as my earlier order #4334... | 2026-06-21 | {"amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "options": {"decimals": 2, "unit": "USD"}}, "damage": {"name": "damage", "type": "list", "instructions": "The items that arrived damaged.", "options": {"items": "text"}}, "tracking_id": {"name... | {"amount_paid": {"value": 129.12, "source": "computed", "alts": [], "spans": []}, "damage": {"value": ["wool throw blanket", "standing desk frame", "glass vase"], "source": "span", "alts": [], "spans": [[132, 150], [156, 175], [184, 194]]}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "cus... | 7 |
claim_email-train-00193 | claim_email | constructed | false | Hello,
I'm writing about order #6279108, which I placed on May 18, 2027. It arrived on 30 May 2027, but when I opened the box the marble coaster set and the glass vase were damaged (torn fabric).
I paid $360.06 in total. (This is not the same as my earlier order #4106332, which was fine.) Please let me know if you ne... | 2027-05-31 | {"tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "order_ref": {"name": "order_ref", "type": "text", "instructions": "Which order is the customer writing about?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions":... | {"tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "order_ref": {"value": "#6279108", "source": "span", "alts": [], "spans": [[32, 40]]}, "damaged_items": {"value": ["marble coaster set", "glass vase"], "source": "span", "alts": [], "spans": [[131, 149], [158, 168]]}, "amount_paid": {"value": 3... | 7 |
claim_email-train-00194 | claim_email | constructed | false | To whom it may concern,
I'm writing about order No. 8280661 (ordered February 11, 2027. It was delivered last Tuesday, but when I opened the box the espresso grinder had a water damage on the box.
The item cost $392.88 plus 19.64 USD tax. (This is not the same as my earlier order #8257721, which was fine.) The tracki... | 2027-03-07 | {"delivered_on": {"name": "delivered_on", "type": "date", "instructions": "The date the order was delivered.", "options": {}}, "order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": ... | {"delivered_on": {"value": "2027-03-02", "source": "relative", "alts": [], "spans": []}, "order_id": {"value": "No. 8280661", "source": "span", "alts": [], "spans": [[49, 60]]}, "days_since_arrival": {"value": 5, "source": "relative", "alts": [], "spans": []}, "return_label": {"value": null, "source": "span", "alts": [... | 8 |
claim_email-train-00195 | claim_email | constructed | false | Hello,
I'm writing about order #1828461, which I placed on May 27, 2027. It arrived on 06/14/2027, but when I opened the box the bluetooth speaker had a chipped rim.
The item cost 325.33 USD plus $32.53 tax. (This is not the same as my earlier order #4116316, which was fine.) Please let me know if you need anything e... | 2027-06-14 | {"tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "delivered_on": {"name": "delivered_on", "type": "date", "instructions": "The date the order was delivered.", "options": {}}, "sender": {"name": "sender", "type": "text", "instructions": "Who wrote the m... | {"tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "delivered_on": {"value": "2027-06-14", "source": "normalised", "alts": [], "spans": []}, "sender": {"value": "Aisha Patel", "source": "span", "alts": [], "spans": [[343, 354]]}, "days_since_arrival": {"value": 0, "source": "computed", "alts": ... | 7 |
claim_email-train-00196 | claim_email | constructed | false | Hello,
I'm writing about order No. 5362283 (ordered 2 July 2026. It arrived on July 10, 2026, but when I opened the box the oak picture frame had a chipped rim.
The item cost 268.79 USD plus USD 22.18 tax. I have been a customer for a few years and this is the first time something like this has happened.
Regards,
To... | 2026-07-14 | {"total_charged": {"name": "total_charged", "type": "number", "instructions": "How much was the customer charged in total, tax included?", "options": {"decimals": 2, "unit": "USD"}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference d... | {"total_charged": {"value": 290.97, "source": "computed", "alts": [], "spans": []}, "days_since_arrival": {"value": 4, "source": "computed", "alts": [], "spans": []}, "return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "damaged_items": {"value": ["oak picture frame"], "source": "span", "alts": [... | 8 |
claim_email-train-00197 | claim_email | constructed | false | Hi there,
I'm writing about order No. 9650441 (ordered 10/22/2026. It was delivered last Wednesday, but when I opened the box the glass vase had a bent leg.
I paid 305.43 USD in total. (This is not the same as my earlier order #3864410, which was fine.) The tracking number was 1ZMJMWQVTKUTZM. Thanks in advance for yo... | 2026-11-14 | {"refund_amount": {"name": "refund_amount", "type": "number", "instructions": "The refund amount offered.", "options": {"decimals": 2}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "tracking_number": {"name": "tracking_number", "... | {"refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "damaged_items": {"value": ["glass vase"], "source": "span", "alts": [], "spans": [[131, 141]]}, "tracking_number": {"value": "1ZMJMWQVTKUTZM", "source": "span", "alts": [], "spans": [[280, 294]]}, "days_since_arrival": {"value": 3, "source":... | 8 |
claim_email-train-00198 | claim_email | constructed | false | Hi there,
I'm writing about order ORD-3447411, which I placed on 2027-04-27. It arrived on Tue, May 4, 2027, but when I opened the box the espresso grinder had a cracked base.
The item cost USD 97.80 plus $8.07 tax. (This is not the same as my earlier order #3603933, which was fine.) Thanks in advance for your help w... | 2027-05-08 | {"order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "total_charged": {"name": "total_charged", "type": "number", "instructions": "How much was the customer charged in total, tax included?", "options": {"decimals": 2, "unit": "USD"}}, "retu... | {"order_id": {"value": "ORD-3447411", "source": "span", "alts": [], "spans": [[35, 46]]}, "total_charged": {"value": 105.87, "source": "computed", "alts": [], "spans": []}, "return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "customer_name": {"value": "Mateo Ito", "source": "span", "alts": [], "... | 8 |
claim_email-train-00199 | claim_email | constructed | false | Hello,
I'm writing about order ORD-2249300, which I placed on January 29, 2026. It arrived on February 11, 2026, but when I opened the box the floor mirror had a bent leg.
The item cost $264.00 plus $21.78 tax. The tracking number was 1ZHDAHVZW4FU7E. I have been a customer for a few years and this is the first time s... | 2026-02-14 | {"tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "refund_amount": {"name": "refund_amount", "type": "number", "instructions": "The refund amount offered.", "options": {"decimals": 2}}, "customer_name": {"name": "customer_name", "type": "text", "instruc... | {"tracking_id": {"value": "1ZHDAHVZW4FU7E", "source": "span", "alts": [], "spans": [[237, 251]]}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "customer_name": {"value": "Kenji Kim", "source": "span", "alts": [], "spans": [[360, 369]]}, "delivery_date": {"value": "2026-02-11", "source": ... | 8 |
claim_email-train-00200 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #6008412 (ordered July 26, 2027. It arrived on 9 Aug 2027, but when I opened the box the cast iron skillet had a shattered glass.
I paid 214.29 USD in total. The tracking number was 1ZLUW9Q4DKD57N. Please let me know if you need anything else from me.
Regards,
Olivia I... | 2027-08-14 | {"delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true}}, "t... | {"delivery_date": {"value": "2027-08-09", "source": "normalised", "alts": [], "spans": []}, "days_since_arrival": {"value": 5, "source": "computed", "alts": [], "spans": []}, "tracking_id": {"value": "1ZLUW9Q4DKD57N", "source": "span", "alts": [], "spans": [[232, 246]]}, "order_ref": {"value": "#6008412", "source": "sp... | 7 |
claim_email-train-00201 | claim_email | constructed | false | Hello,
I'm writing about order ORD-2109541 (ordered 23 Sep 2026. It arrived on October 12, 2026, but when I opened the box the stainless kettle had a bent leg.
The item cost 349.96 USD plus USD 24.50 tax. Thanks in advance for your help with this.
Best,
Sofia Shah | 2026-10-17 | {"total_charged": {"name": "total_charged", "type": "number", "instructions": "How much was the customer charged in total, tax included?", "options": {"decimals": 2, "unit": "USD"}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.... | {"total_charged": {"value": 374.46, "source": "computed", "alts": [], "spans": []}, "days_since_delivery": {"value": 5, "source": "computed", "alts": [], "spans": []}, "delivered_on": {"value": "2026-10-12", "source": "normalised", "alts": [], "spans": []}, "damaged_items": {"value": ["stainless kettle"], "source": "sp... | 7 |
claim_email-train-00202 | claim_email | constructed | false | Hello,
I'm writing about order #1628072 (ordered 2026-08-10. It arrived on 18 August 2026, but when I opened the box the oak picture frame had a shattered glass.
The item cost USD 106.89 plus USD 8.82 tax. (This is not the same as my earlier order #8473032, which was fine.) The tracking number was 1ZEVVC9WW5BG5K. I h... | 2026-08-21 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "refund_amount": {"name": "refund_amount", "type": "number", "instructions": "The... | {"sender": {"value": "Marcus Kim", "source": "span", "alts": [], "spans": [[426, 436]]}, "damaged_items": {"value": ["oak picture frame"], "source": "span", "alts": [], "spans": [[122, 139]]}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "days_since_arrival": {"value": 3, "source": "comp... | 8 |
claim_email-train-00203 | claim_email | constructed | false | -----Original message-----
From: support@copperline.com
Sent: August 29, 2025
Thanks for reaching out about order #3826327. We have issued a refund of $724.00. Your case number is CS-C6SBTS. If anything else comes up, reply to this email.
Terms and conditions. All amounts are in US dollars unless stated otherwise. Cl... | 2026-06-24 | {"days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "tracking_id": {"name": "trac... | {"days_since_delivery": {"value": 4, "source": "relative", "alts": [], "spans": []}, "sender": {"value": "Yusuf Haddad", "source": "span", "alts": [], "spans": [[1978, 1990]]}, "tracking_id": {"value": "1ZEK6AZGAKXFLL", "source": "span", "alts": [], "spans": [[1853, 1867]]}, "damaged_items": {"value": ["marble coaster ... | 8 |
claim_email-train-00204 | claim_email | constructed | false | To whom it may concern,
I'm writing about order ORD-6064557, which I placed on 27 Oct 2026. It was delivered on Sunday, but when I opened the box the floor mirror and the oak picture frame were damaged (scratched top).
I paid USD 269.10 in total. I have been a customer for a few years and this is the first time somet... | 2026-11-05 | {"damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "return_label": {"name": "return_label", "type": "text", "instructions": "The return label number.", "options": {}}, "days_since_delivery": {"name": "days_since_delivery", "type": "dur... | {"damaged_items": {"value": ["floor mirror", "oak picture frame"], "source": "span", "alts": [], "spans": [[151, 163], [172, 189]]}, "return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "days_since_delivery": {"value": 4, "source": "relative", "alts": [], "spans": []}, "order_number": {"value": "... | 8 |
claim_email-train-00205 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #2808342 (ordered 2027-03-25. It was delivered today, but when I opened the box the leather office chair had a missing screws.
I paid USD 298.86 in total. The tracking number was 1ZE6CDLCFMEGRY. Please let me know if you need anything else from me.
Best,
Chloe Nguyen | 2027-04-19 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "refund_amount": {"name": "refund_amount", "type": "number", "instructions": "The refund amount offered.", "options": {"decimals": 2}}, "delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When... | {"sender": {"value": "Chloe Nguyen", "source": "span", "alts": [], "spans": [[306, 318]]}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2027-04-19", "source": "relative", "alts": [], "spans": []}, "days_since_arrival": {"value": 0, "source": "relative", "alts"... | 8 |
claim_email-train-00206 | claim_email | constructed | false | Hi there,
I'm writing about order No. 2447664, which I placed on 10 January 2027. It arrived on 14 January 2027, but when I opened the box the standing desk frame and the linen curtains were damaged (missing screws).
I paid $51.78 in total. (This is not the same as my earlier order #1725546, which was fine.) Thanks i... | 2027-01-18 | {"customer_name": {"name": "customer_name", "type": "text", "instructions": "The customer's full name.", "options": {}}, "amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "options": {"decimals": 2, "unit": "USD"}}, "delivered_on": {"name": "de... | {"customer_name": {"value": "Zara Murphy", "source": "span", "alts": [], "spans": [[365, 376]]}, "amount_paid": {"value": 51.78, "source": "span", "alts": [], "spans": []}, "delivered_on": {"value": "2027-01-14", "source": "normalised", "alts": [], "spans": []}, "days_since_arrival": {"value": 4, "source": "computed", ... | 7 |
claim_email-train-00207 | claim_email | constructed | false | Hi there,
I'm writing about order No. 9917526, which I placed on 21 March 2027. It arrived on 2027-03-23, but when I opened the box the standing desk frame, the espresso grinder and the cast iron skillet were damaged (bent leg).
I paid 195.16 USD in total. The tracking number was 1ZQWX7ZC6R83MX. Please let me know if... | 2027-03-27 | {"payment_total": {"name": "payment_total", "type": "number", "instructions": "The full amount paid.", "options": {"decimals": 2, "unit": "USD"}}, "order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "refund_amount": {"name": "refund_amount"... | {"payment_total": {"value": 195.16, "source": "span", "alts": [], "spans": []}, "order_id": {"value": "No. 9917526", "source": "span", "alts": [], "spans": [[35, 46]]}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "customer_name": {"value": "Mei Schmidt", "source": "span", "alts": [], "s... | 8 |
claim_email-train-00208 | claim_email | constructed | false | Hi there,
I'm writing about order #9304964 (ordered 06/28/2027. It arrived on 5 July 2027, but when I opened the box the floor mirror and the marble coaster set were damaged (dented lid).
The item cost $96.75 plus USD 6.77 tax. (This is not the same as my earlier order #5612346, which was fine.) Please let me know if... | 2027-07-05 | {"order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true... | {"order_id": {"value": "#9304964", "source": "span", "alts": [], "spans": [[35, 43]]}, "days_since_arrival": {"value": 0, "source": "computed", "alts": [], "spans": []}, "amount_paid": {"value": 103.52, "source": "computed", "alts": [], "spans": []}, "customer_name": {"value": "Olivia Novak", "source": "span", "alts": ... | 7 |
claim_email-train-00209 | claim_email | constructed | false | Hello,
I'm writing about order #3745833, which I placed on 07/17/2027. It arrived on 7 Aug 2027, but when I opened the box the bluetooth speaker and the floor mirror were damaged (cracked base).
The item cost 148.62 USD plus USD 14.86 tax. The tracking number was 1Z4JXLJVUL4VW9. Please let me know if you need anythin... | 2027-08-09 | {"order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, "tracking_number": {"name": "tracking_number", "type": "text", "instructions": "The shipment tracking number.", "options": {}}, "damage": {"name": "damage", "type": "list", "instructions"... | {"order_number": {"value": "#3745833", "source": "span", "alts": [], "spans": [[32, 40]]}, "tracking_number": {"value": "1Z4JXLJVUL4VW9", "source": "span", "alts": [], "spans": [[266, 280]]}, "damage": {"value": ["bluetooth speaker", "floor mirror"], "source": "span", "alts": [], "spans": [[128, 145], [154, 166]]}, "to... | 8 |
claim_email-train-00210 | claim_email | constructed | false | To whom it may concern,
I'm writing about order ORD-5717084 (ordered 02/20/2026. It was delivered today, but when I opened the box the ceramic table lamp had a chipped rim.
I paid $200.67 in total. (This is not the same as my earlier order #7366997, which was fine.) I have been a customer for a few years and this is ... | 2026-03-16 | {"tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The... | {"tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2026-03-16", "source": "relative", "alts": [], "spans": []}, "amount_paid": {"value": 200.67, "source": "span", "alts": [], "spans": []}, "order_number": {"value": "ORD-5717084", "source": "span", "alts": [], "spans"... | 7 |
claim_email-train-00211 | claim_email | constructed | false | Hello,
I'm writing about order No. 1298795, which I placed on 4 January 2026. It was delivered yesterday, but when I opened the box the walnut side table, the cast iron skillet and the espresso grinder were damaged (water damage on the box).
I paid $59.31 in total. The tracking number was 1Z96HPY4XQHW7A. I have been ... | 2026-01-18 | {"damage": {"name": "damage", "type": "list", "instructions": "The items that arrived damaged.", "options": {"items": "text"}}, "delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "sender": {"name": "sender", "type": "text", "instructions": "Who ... | {"damage": {"value": ["walnut side table", "cast iron skillet", "espresso grinder"], "source": "span", "alts": [], "spans": [[137, 154], [160, 177], [186, 202]]}, "delivery_date": {"value": "2026-01-17", "source": "relative", "alts": [], "spans": []}, "sender": {"value": "Priya Ito", "source": "span", "alts": [], "span... | 7 |
claim_email-train-00212 | claim_email | constructed | false | Hello,
I'm writing about order No. 7529032 (ordered 03/16/2027. It was delivered on Wednesday, but when I opened the box the oak picture frame had a water damage on the box.
The item cost 165.99 USD plus USD 16.60 tax. Please let me know if you need anything else from me.
Thanks,
Tomas Fischer | 2027-04-05 | {"delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "return_label": {"name": "return_label", "type": "text", "... | {"delivery_date": {"value": "2027-03-31", "source": "relative", "alts": [], "spans": []}, "damaged_items": {"value": ["oak picture frame"], "source": "span", "alts": [], "spans": [[126, 143]]}, "return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "days_since_arrival": {"value": 5, "source": "rela... | 8 |
claim_email-train-00213 | claim_email | constructed | false | Hi there,
I'm writing about order No. 7739371 (ordered 2027-03-06. It was delivered today, but when I opened the box the marble coaster set had a torn fabric.
The item cost USD 281.62 plus USD 19.71 tax. Thanks in advance for your help with this.
Regards,
Mateo Novak | 2027-03-12 | {"amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "options": {"decimals": 2, "unit": "USD"}}, "return_label": {"name": "return_label", "type": "text", "instructions": "The return label number.", "options": {}}, "tracking_id": {"name": "tracki... | {"amount_paid": {"value": 301.33, "source": "computed", "alts": [], "spans": []}, "return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "order_id": {"value": "No. 7739371", "source": "span", "alts": [], "spans": [[35, 46]]}... | 8 |
claim_email-train-00214 | claim_email | constructed | false | Hi there,
I'm writing about order No. 1181127, which I placed on Tue, Feb 23, 2027. It arrived on 2027-03-03, but when I opened the box the bamboo shelf had a missing screws.
The item cost USD 182.78 plus $9.14 tax. Please let me know if you need anything else from me.
Regards,
Nadia Reyes | 2027-03-03 | {"tracking_number": {"name": "tracking_number", "type": "text", "instructions": "The shipment tracking number.", "options": {}}, "payment_total": {"name": "payment_total", "type": "number", "instructions": "The full amount paid.", "options": {"decimals": 2, "unit": "USD"}}, "order_id": {"name": "order_id", "type": "tex... | {"tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "payment_total": {"value": 191.92, "source": "computed", "alts": [], "spans": []}, "order_id": {"value": "No. 1181127", "source": "span", "alts": [], "spans": [[35, 46]]}, "delivery_date": {"value": "2027-03-03", "source": "normalised", "al... | 7 |
claim_email-train-00215 | claim_email | constructed | false | Hello,
I'm writing about order No. 9029496, which I placed on March 5, 2027. It arrived on 16 March 2027, but when I opened the box the glass vase had a missing screws.
I paid $288.91 in total. The tracking number was 1ZZ7WKCZDQ7KJH. Please let me know if you need anything else from me.
Thanks,
Tomas Fischer | 2027-03-17 | {"days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true}}, "amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "... | {"days_since_arrival": {"value": 1, "source": "computed", "alts": [], "spans": []}, "amount_paid": {"value": 288.91, "source": "span", "alts": [], "spans": []}, "damage": {"value": ["glass vase"], "source": "span", "alts": [], "spans": [[137, 147]]}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans... | 8 |
claim_email-train-00216 | claim_email | constructed | false | Hi there,
I'm writing about order No. 9597687 (ordered April 25, 2027. It arrived on May 2, 2027, but when I opened the box the ceramic table lamp had a missing screws.
The item cost $61.60 plus $6.16 tax. The tracking number was 1Z9GTG2NTTQWR3. Thanks in advance for your help with this.
Best,
Amara Costa | 2027-05-04 | {"total_charged": {"name": "total_charged", "type": "number", "instructions": "How much was the customer charged in total, tax included?", "options": {"decimals": 2, "unit": "USD"}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.... | {"total_charged": {"value": 67.76, "source": "computed", "alts": [], "spans": []}, "days_since_delivery": {"value": 2, "source": "computed", "alts": [], "spans": []}, "tracking_id": {"value": "1Z9GTG2NTTQWR3", "source": "span", "alts": [], "spans": [[232, 246]]}, "delivery_date": {"value": "2027-05-02", "source": "norm... | 8 |
claim_email-train-00217 | claim_email | constructed | false | Hello,
I'm writing about order ORD-7646294 (ordered December 1, 2026. It was delivered on Sunday, but when I opened the box the espresso grinder had a torn fabric.
I paid 93.53 USD in total. Thanks in advance for your help with this.
Regards,
Mei Shah | 2026-12-16 | {"order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, "sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel t... | {"order_number": {"value": "ORD-7646294", "source": "span", "alts": [], "spans": [[32, 43]]}, "sender": {"value": "Mei Shah", "source": "span", "alts": [], "spans": [[246, 254]]}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "damaged_items": {"value": ["espresso grinder"], "source": "span"... | 8 |
claim_email-train-00218 | claim_email | constructed | false | Hi there,
I'm writing about order #7831993 (ordered 30 Jun 2026. It arrived on 2 Jul 2026, but when I opened the box the stainless kettle had a missing screws.
The item cost 29.99 USD plus USD 2.47 tax. (This is not the same as my earlier order #7355452, which was fine.) I have been a customer for a few years and thi... | 2026-07-06 | {"delivered_on": {"name": "delivered_on", "type": "date", "instructions": "The date the order was delivered.", "options": {}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "payme... | {"delivered_on": {"value": "2026-07-02", "source": "normalised", "alts": [], "spans": []}, "days_since_delivery": {"value": 4, "source": "computed", "alts": [], "spans": []}, "payment_total": {"value": 32.46, "source": "computed", "alts": [], "spans": []}, "damaged_items": {"value": ["stainless kettle"], "source": "spa... | 7 |
claim_email-train-00219 | claim_email | constructed | false | To whom it may concern,
I'm writing about order No. 5596975 (ordered 5 Apr 2027. It was delivered on Sunday, but when I opened the box the ceramic table lamp had a broken handle.
I paid $201.57 in total. Please let me know if you need anything else from me.
Best,
Ava Alvarez
-----Original message-----
From: support... | 2027-04-22 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "tracking_number": {"name": "tracking_number", "type": "text", "instructions": "The shipment tracking number.", "options": {}}, "delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the... | {"sender": {"value": "Ava Alvarez", "source": "span", "alts": [], "spans": [[267, 278]]}, "tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2027-04-18", "source": "relative", "alts": [], "spans": []}, "order_ref": {"value": "No. 5596975", "source": "span", "alts"... | 7 |
claim_email-train-00220 | claim_email | constructed | false | To whom it may concern,
I'm writing about order No. 8532992, which I placed on January 26, 2027. It arrived on Wed, Feb 3, 2027, but when I opened the box the marble coaster set had a cracked base.
I paid USD 121.72 in total. (This is not the same as my earlier order #0791159, which was fine.) I have been a customer ... | 2027-02-06 | {"order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "total_charged": {"name": "total_charged", "type": "number", "instructions": "How much was the customer charged in total, tax included?", "options": {"decimals": 2, "unit": "USD"}}, "deli... | {"order_id": {"value": "No. 8532992", "source": "span", "alts": [], "spans": [[49, 60]]}, "total_charged": {"value": 121.72, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2027-02-03", "source": "normalised", "alts": [], "spans": []}, "sender": {"value": "Nadia Becker", "source": "span", "alts"... | 7 |
claim_email-train-00221 | claim_email | constructed | false | Hello,
I'm writing about order #3570006, which I placed on 25 Jan 2027. It arrived on January 29, 2027, but when I opened the box the stainless kettle had a cracked base.
I paid 178.78 USD in total. The tracking number was 1ZW8RZX5C824U6. Thanks in advance for your help with this.
Thanks,
Ines Patel | 2027-02-02 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parce... | {"sender": {"value": "Ines Patel", "source": "span", "alts": [], "spans": [[293, 303]]}, "damaged_items": {"value": ["stainless kettle"], "source": "span", "alts": [], "spans": [[135, 151]]}, "tracking_id": {"value": "1ZW8RZX5C824U6", "source": "span", "alts": [], "spans": [[225, 239]]}, "delivery_date": {"value": "202... | 7 |
claim_email-train-00222 | claim_email | constructed | false | To whom it may concern,
I'm writing about order ORD-8081380 (ordered January 3, 2027. It was delivered on Thursday, but when I opened the box the marble coaster set, the wool throw blanket and the ceramic table lamp were damaged (dented lid).
I paid USD 109.39 in total. Thanks in advance for your help with this.
Bes... | 2027-01-18 | {"days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "customer_name":... | {"days_since_delivery": {"value": 4, "source": "relative", "alts": [], "spans": []}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "customer_name": {"value": "Omar Kim", "source": "span", "alts": [], "spans": [[323, 331]]}, "order_ref": {"value": "ORD-8081380", "source": "span", "alts": [],... | 8 |
claim_email-train-00223 | claim_email | constructed | false | -----Original message-----
From: support@kestrel.com
Sent: 04/21/2027
Thanks for reaching out about order #4084761. We have issued a refund of $399.60. Your case number is CS-NG2UQU. If anything else comes up, reply to this email.
Internal notes (do not forward): account reviewed on 5 Oct 2026; earlier balance $509.0... | 2027-07-17 | {"customer_name": {"name": "customer_name", "type": "text", "instructions": "The customer's full name.", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "days_since_arrival": {"name": "days_since_arrival", "type": "du... | {"customer_name": {"value": "Tomas Moreau", "source": "span", "alts": [], "spans": [[1968, 1980]]}, "damaged_items": {"value": ["standing desk frame", "stainless kettle", "floor mirror"], "source": "span", "alts": [], "spans": [[1728, 1747], [1753, 1769], [1778, 1790]]}, "days_since_arrival": {"value": 3, "source": "re... | 7 |
claim_email-train-00224 | claim_email | constructed | false | Hello,
I'm writing about order ORD-7794190 (ordered 15 May 2027. It was delivered last Tuesday, but when I opened the box the floor mirror had a scratched top.
The item cost $374.39 plus 37.44 USD tax. Thanks in advance for your help with this.
Best,
Kenji Okafor | 2027-06-06 | {"tracking_number": {"name": "tracking_number", "type": "text", "instructions": "The shipment tracking number.", "options": {}}, "amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "options": {"decimals": 2, "unit": "USD"}}, "customer_name": {"n... | {"tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "amount_paid": {"value": 411.83, "source": "computed", "alts": [], "spans": []}, "customer_name": {"value": "Kenji Okafor", "source": "span", "alts": [], "spans": [[254, 266]]}, "days_since_arrival": {"value": 5, "source": "relative", "alts... | 8 |
claim_email-train-00225 | claim_email | constructed | false | To whom it may concern,
I'm writing about order No. 3340993, which I placed on 05/28/2027. It was delivered last Tuesday, but when I opened the box the stainless kettle, the bamboo shelf and the bluetooth speaker were damaged (missing screws).
I paid USD 113.92 in total. (This is not the same as my earlier order #644... | 2027-06-03 | {"days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, ... | {"days_since_delivery": {"value": 2, "source": "relative", "alts": [], "spans": []}, "order_number": {"value": "No. 3340993", "source": "span", "alts": [], "spans": [[49, 60]]}, "delivery_date": {"value": "2027-06-01", "source": "relative", "alts": [], "spans": []}, "tracking_id": {"value": null, "source": "span", "alt... | 8 |
claim_email-train-00226 | claim_email | constructed | false | Hello,
I'm writing about order No. 6421258, which I placed on June 13, 2027. It arrived on June 20, 2027, but when I opened the box the glass vase and the floor mirror were damaged (torn fabric).
The item cost USD 348.68 plus USD 24.41 tax. (This is not the same as my earlier order #8157821, which was fine.) Thanks i... | 2027-06-22 | {"days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "total_charged": {"name": "total_charged", "type": "number", "instructions": "How much was the customer charged in total, tax includ... | {"days_since_delivery": {"value": 2, "source": "computed", "alts": [], "spans": []}, "total_charged": {"value": 373.09, "source": "computed", "alts": [], "spans": []}, "tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "order_ref": {"value": "No. 6421258", "source": "span", "alts": [], "span... | 7 |
claim_email-train-00227 | claim_email | constructed | false | Hello,
I'm writing about order ORD-6337293, which I placed on July 17, 2027. It was delivered today, but when I opened the box the linen curtains had a shattered glass.
The item cost $393.22 plus $32.44 tax. (This is not the same as my earlier order #7952116, which was fine.) I have been a customer for a few years an... | 2027-08-06 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "order_ref": {"name": "order_ref", "type": "text", "instructions": "Which order is the customer writing about?", "options": {}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel trac... | {"sender": {"value": "Rahul Okafor", "source": "span", "alts": [], "spans": [[388, 400]]}, "order_ref": {"value": "ORD-6337293", "source": "span", "alts": [], "spans": [[32, 43]]}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "amount_paid": {"value": 425.66, "source": "computed", "alts": [... | 7 |
claim_email-train-00228 | claim_email | constructed | false | Hello,
I'm writing about order #4948297 (ordered 12 Apr 2027. It arrived on April 21, 2027, but when I opened the box the leather office chair and the linen curtains were damaged (missing screws).
The item cost USD 70.67 plus 4.95 USD tax. (This is not the same as my earlier order #4564837, which was fine.) Please le... | 2027-04-26 | {"sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, "delivered_on": {"name": "delivered_on", "type": "date", "instructions": "The date t... | {"sender": {"value": "Ethan Becker", "source": "span", "alts": [], "spans": [[375, 387]]}, "order_number": {"value": "#4948297", "source": "span", "alts": [], "spans": [[32, 40]]}, "delivered_on": {"value": "2027-04-21", "source": "normalised", "alts": [], "spans": []}, "payment_total": {"value": 75.62, "source": "comp... | 8 |
claim_email-train-00229 | claim_email | constructed | false | Terms and conditions. All amounts are in US dollars unless stated otherwise. Claims must be submitted within 30 days. Late payments may incur a fee of 1.5% per month. This notice was generated on 16 Jul 2025 under policy CS-8BJCRA. Retain a copy for your records.
Internal notes (do not forward): account reviewed on 25... | 2026-05-29 | {"delivered_on": {"name": "delivered_on", "type": "date", "instructions": "The date the order was delivered.", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "tracking_id": {"name": "tracking_id", "type": "text", "in... | {"delivered_on": {"value": "2026-05-26", "source": "relative", "alts": [], "spans": []}, "damaged_items": {"value": ["bamboo shelf", "cast iron skillet", "wool throw blanket"], "source": "span", "alts": [], "spans": [[9283, 9295], [9301, 9318], [9327, 9345]]}, "tracking_id": {"value": null, "source": "span", "alts": []... | 8 |
claim_email-train-00230 | claim_email | constructed | false | Terms and conditions. All amounts are in US dollars unless stated otherwise. Claims must be submitted within 30 days. Late payments may incur a fee of 1.5% per month. This notice was generated on 12 Oct 2025 under policy CS-X96DRS. Retain a copy for your records.
Internal notes (do not forward): account reviewed on 25... | 2026-05-04 | {"days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "customer_name": {"name": "customer_name", "type": "text", "instructions": "The customer's full name.", "options": {}}, "tracking_nu... | {"days_since_delivery": {"value": 1, "source": "relative", "alts": [], "spans": []}, "customer_name": {"value": "Aisha Novak", "source": "span", "alts": [], "spans": [[4432, 4443]]}, "tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2026-05-03", "source": "relati... | 7 |
claim_email-train-00231 | claim_email | constructed | false | Hi there,
I'm writing about order No. 7004469, which I placed on 2026-12-24. It arrived on 10 January 2027, but when I opened the box the stainless kettle had a water damage on the box.
The item cost 71.65 USD plus 7.17 USD tax. (This is not the same as my earlier order #5227154, which was fine.) I have been a custom... | 2027-01-12 | {"order_ref": {"name": "order_ref", "type": "text", "instructions": "Which order is the customer writing about?", "options": {}}, "delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "du... | {"order_ref": {"value": "No. 7004469", "source": "span", "alts": [], "spans": [[35, 46]]}, "delivery_date": {"value": "2027-01-10", "source": "normalised", "alts": [], "spans": []}, "days_since_arrival": {"value": 2, "source": "computed", "alts": [], "spans": []}, "sender": {"value": "Mateo Tanaka", "source": "span", "... | 7 |
claim_email-train-00232 | claim_email | constructed | false | Hello,
I'm writing about order No. 1518040, which I placed on 2026-07-27. It arrived on 15 August 2026, but when I opened the box the ceramic table lamp and the espresso grinder were damaged (missing screws).
The item cost 162.27 USD plus $16.23 tax. I have been a customer for a few years and this is the first time s... | 2026-08-18 | {"customer_name": {"name": "customer_name", "type": "text", "instructions": "The customer's full name.", "options": {}}, "amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "options": {"decimals": 2, "unit": "USD"}}, "order_number": {"name": "or... | {"customer_name": {"value": "Tomas Alvarez", "source": "span", "alts": [], "spans": [[360, 373]]}, "amount_paid": {"value": 178.5, "source": "computed", "alts": [], "spans": []}, "order_number": {"value": "No. 1518040", "source": "span", "alts": [], "spans": [[32, 43]]}, "delivery_date": {"value": "2026-08-15", "source... | 8 |
claim_email-train-00233 | claim_email | constructed | false | To whom it may concern,
I'm writing about order No. 1448360, which I placed on 2026-11-23. It arrived on 11/29/2026, but when I opened the box the cast iron skillet, the marble coaster set and the walnut side table were damaged (cracked base).
The item cost 247.49 USD plus $17.32 tax. Thanks in advance for your help ... | 2026-12-03 | {"tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "payment_total": {"name": "payment_total", "type": "number", "instructions": "The full amount paid.", "options": {"decimals": 2, "unit": "USD"}}, "sender": {"name": "sender", "type": "text", "instruction... | {"tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "payment_total": {"value": 264.81, "source": "computed", "alts": [], "spans": []}, "sender": {"value": "Marcus Fischer", "source": "span", "alts": [], "spans": [[338, 352]]}, "delivery_date": {"value": "2026-11-29", "source": "normalised", "alt... | 8 |
claim_email-train-00234 | claim_email | constructed | false | Hello,
I'm writing about order ORD-8792358, which I placed on 8 October 2026. It arrived on 10/26/2026, but when I opened the box the linen curtains, the cast iron skillet and the stainless kettle were damaged (dented lid).
I paid USD 359.91 in total. (This is not the same as my earlier order #0334037, which was fine... | 2026-10-28 | {"damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}... | {"damaged_items": {"value": ["linen curtains", "cast iron skillet", "stainless kettle"], "source": "span", "alts": [], "spans": [[135, 149], [155, 172], [181, 197]]}, "days_since_delivery": {"value": 2, "source": "computed", "alts": [], "spans": []}, "order_id": {"value": "ORD-8792358", "source": "span", "alts": [], "s... | 8 |
claim_email-train-00235 | claim_email | constructed | false | Hi there,
I'm writing about order ORD-1583188, which I placed on 12 July 2027. It arrived on July 25, 2027, but when I opened the box the glass vase had a chipped rim.
The item cost $62.65 plus $5.17 tax. Please let me know if you need anything else from me.
Regards,
Ines Fischer | 2027-07-27 | {"damage": {"name": "damage", "type": "list", "instructions": "The items that arrived damaged.", "options": {"items": "text"}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "in... | {"damage": {"value": ["glass vase"], "source": "span", "alts": [], "spans": [[139, 149]]}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "days_since_arrival": {"value": 2, "source": "computed", "alts": [], "spans": []}, "customer_name": {"value": "Ines Fischer", "source": "span", "alts": []... | 7 |
claim_email-train-00236 | claim_email | constructed | false | Hello,
I'm writing about order #4916279, which I placed on Mon, May 17, 2027. It was delivered last Wednesday, but when I opened the box the floor mirror had a torn fabric.
I paid USD 153.89 in total. (This is not the same as my earlier order #8659287, which was fine.) The tracking number was 1Z86L4J89FFYM5. Thanks i... | 2027-06-05 | {"tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "ins... | {"tracking_id": {"value": "1Z86L4J89FFYM5", "source": "span", "alts": [], "spans": [[296, 310]]}, "delivery_date": {"value": "2027-06-02", "source": "relative", "alts": [], "spans": []}, "days_since_arrival": {"value": 3, "source": "relative", "alts": [], "spans": []}, "sender": {"value": "Tomas Patel", "source": "span... | 8 |
claim_email-train-00237 | claim_email | constructed | false | -----Original message-----
From: support@northwind.com
Sent: July 1, 2026
Thanks for reaching out about order #8589515. We have issued a refund of $362.58. Your case number is CS-2RD3GU. If anything else comes up, reply to this email.
Internal notes (do not forward): account reviewed on May 25, 2026; earlier balance ... | 2027-05-25 | {"delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "i... | {"delivery_date": {"value": "2027-05-21", "source": "relative", "alts": [], "spans": []}, "tracking_id": {"value": "1ZQFK6Y9V3WEA6", "source": "span", "alts": [], "spans": [[9506, 9520]]}, "days_since_delivery": {"value": 4, "source": "relative", "alts": [], "spans": []}, "return_label": {"value": null, "source": "span... | 8 |
claim_email-train-00238 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #1006483 (ordered 2027-04-06. It was delivered on Sunday, but when I opened the box the wool throw blanket and the stainless kettle were damaged (broken handle).
The item cost 149.12 USD plus $10.44 tax. (This is not the same as my earlier order #4306022, which was fine... | 2027-04-28 | {"order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "sender": {"name": "sender", "type": "text", "instructions": "Who wrote... | {"order_number": {"value": "#1006483", "source": "span", "alts": [], "spans": [[49, 57]]}, "tracking_id": {"value": "1ZD3ENN339JWUW", "source": "span", "alts": [], "spans": [[347, 361]]}, "sender": {"value": "Nadia Garcia", "source": "span", "alts": [], "spans": [[426, 438]]}, "damaged_items": {"value": ["wool throw bl... | 7 |
claim_email-train-00239 | claim_email | constructed | false | Hi there,
I'm writing about order No. 6192908, which I placed on 2026-01-10. It arrived on 01/31/2026, but when I opened the box the bluetooth speaker had a dented lid.
The item cost $352.72 plus 35.27 USD tax. (This is not the same as my earlier order #9657815, which was fine.) The tracking number was 1ZJGGJJH4QX5AN... | 2026-02-04 | {"return_label": {"name": "return_label", "type": "text", "instructions": "The return label number.", "options": {}}, "amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "options": {"decimals": 2, "unit": "USD"}}, "tracking_id": {"name": "tracki... | {"return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "amount_paid": {"value": 387.99, "source": "computed", "alts": [], "spans": []}, "tracking_id": {"value": "1ZJGGJJH4QX5AN", "source": "span", "alts": [], "spans": [[306, 320]]}, "damaged_items": {"value": ["bluetooth speaker"], "source": "span... | 8 |
claim_email-train-00240 | claim_email | constructed | false | Hello,
I'm writing about order #8957464, which I placed on May 14, 2027. It was delivered yesterday, but when I opened the box the wool throw blanket and the glass vase were damaged (water damage on the box).
I paid $368.48 in total. I have been a customer for a few years and this is the first time something like thi... | 2027-06-06 | {"damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "return_label": {"name": "return_label", "type": "text", "instructions": "The return label number.", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "durat... | {"damaged_items": {"value": ["wool throw blanket", "glass vase"], "source": "span", "alts": [], "spans": [[132, 150], [159, 169]]}, "return_label": {"value": null, "source": "span", "alts": [], "spans": []}, "days_since_arrival": {"value": 1, "source": "relative", "alts": [], "spans": []}, "sender": {"value": "Lena Ito... | 8 |
claim_email-train-00241 | claim_email | constructed | false | To whom it may concern,
I'm writing about order ORD-4219340, which I placed on 2 Apr 2026. It was delivered last Tuesday, but when I opened the box the stainless kettle had a bent leg.
The item cost USD 357.68 plus $17.88 tax. (This is not the same as my earlier order #8655017, which was fine.) Thanks in advance for ... | 2026-04-16 | {"damage": {"name": "damage", "type": "list", "instructions": "The items that arrived damaged.", "options": {"items": "text"}}, "sender": {"name": "sender", "type": "text", "instructions": "Who wrote the message?", "options": {}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracki... | {"damage": {"value": ["stainless kettle"], "source": "span", "alts": [], "spans": [[153, 169]]}, "sender": {"value": "Hana Garcia", "source": "span", "alts": [], "spans": [[348, 359]]}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2026-04-14", "source": "relativ... | 7 |
claim_email-train-00242 | claim_email | constructed | false | Hi there,
I'm writing about order No. 7312102 (ordered Wed, Mar 4, 2026. It arrived on 12 March 2026, but when I opened the box the marble coaster set had a water damage on the box.
I paid 319.58 USD in total. The tracking number was 1ZJ2F5ZUEAAJ6C. Please let me know if you need anything else from me.
Thanks,
Sofia... | 2026-03-14 | {"customer_name": {"name": "customer_name", "type": "text", "instructions": "The customer's full name.", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true}}, "refund_... | {"customer_name": {"value": "Sofia Mensah", "source": "span", "alts": [], "spans": [[315, 327]]}, "days_since_arrival": {"value": 2, "source": "computed", "alts": [], "spans": []}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "tracking_number": {"value": "1ZJ2F5ZUEAAJ6C", "source": "span... | 8 |
claim_email-train-00243 | claim_email | constructed | false | Hi there,
I'm writing about order No. 5635716 (ordered Sat, Jun 19, 2027. It was delivered last Thursday, but when I opened the box the linen curtains had a scratched top.
The item cost USD 213.03 plus $14.91 tax. (This is not the same as my earlier order #1748234, which was fine.) Please let me know if you need anyt... | 2027-07-11 | {"tracking_number": {"name": "tracking_number", "type": "text", "instructions": "The shipment tracking number.", "options": {}}, "order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type"... | {"tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "order_number": {"value": "No. 5635716", "source": "span", "alts": [], "spans": [[35, 46]]}, "days_since_arrival": {"value": 3, "source": "relative", "alts": [], "spans": []}, "amount_paid": {"value": 227.94, "source": "computed", "alts": [... | 7 |
claim_email-train-00244 | claim_email | constructed | false | Previous correspondence:
On 05/21/2027 you asked about invoice INV9456303, which was paid in full ($889.00). Reference CS-TS3TFN was closed on Fri, Oct 16, 2026.
Internal notes (do not forward): account reviewed on 27 Aug 2026; earlier balance $799.16; ticket CS-H6PW3F; next review scheduled for 17 July 2027. Contact ... | 2027-08-07 | {"order_ref": {"name": "order_ref", "type": "text", "instructions": "Which order is the customer writing about?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "days_since_arrival": {"name": "days_since_arrival", "t... | {"order_ref": {"value": "#0148283", "source": "span", "alts": [], "spans": [[9151, 9159]]}, "damaged_items": {"value": ["oak picture frame"], "source": "span", "alts": [], "spans": [[9256, 9273]]}, "days_since_arrival": {"value": 1, "source": "relative", "alts": [], "spans": []}, "sender": {"value": "Mei Becker", "sour... | 8 |
claim_email-train-00245 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #5061856, which I placed on 6 Dec 2026. It arrived on 31 Dec 2026, but when I opened the box the standing desk frame and the bamboo shelf were damaged (dented lid).
I paid 154.11 USD in total. (This is not the same as my earlier order #6266677, which was fine.) The trac... | 2026-12-31 | {"tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "delivered_on": {"name": "delivered_on", "type": "date", "instructions": "The date the order was delivered.", "options": {}}, "order_id": {"name": "order_id", "type": "text", "instructions": "The order n... | {"tracking_id": {"value": "1ZZLY6JR5AD4SL", "source": "span", "alts": [], "spans": [[336, 350]]}, "delivered_on": {"value": "2026-12-31", "source": "normalised", "alts": [], "spans": []}, "order_id": {"value": "#5061856", "source": "span", "alts": [], "spans": [[49, 57]]}, "days_since_delivery": {"value": 0, "source": ... | 8 |
claim_email-train-00246 | claim_email | constructed | false | To whom it may concern,
I'm writing about order ORD-9034307 (ordered Thu, Oct 8, 2026. It arrived on Wed, Oct 28, 2026, but when I opened the box the ceramic table lamp had a dented lid.
I paid USD 313.49 in total. (This is not the same as my earlier order #2677038, which was fine.) Thanks in advance for your help wi... | 2026-10-28 | {"delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "customer_name": {"name": "customer_name", "type": "text", "instructions": "The customer's full name.", "options": {}}, "damage": {"name": "damage", "type": "list", "instructions": "The items t... | {"delivery_date": {"value": "2026-10-28", "source": "normalised", "alts": [], "spans": []}, "customer_name": {"value": "Zara Schmidt", "source": "span", "alts": [], "spans": [[338, 350]]}, "damage": {"value": ["ceramic table lamp"], "source": "span", "alts": [], "spans": [[151, 169]]}, "days_since_arrival": {"value": 0... | 8 |
claim_email-train-00247 | claim_email | constructed | false | Hello,
I'm writing about order #6371008 (ordered 2026-10-18. It was delivered on Saturday, but when I opened the box the glass vase had a scratched top.
I paid $104.22 in total. The tracking number was 1ZLJ4383NQ4FF4. Thanks in advance for your help with this.
Best,
Sofia Moreau | 2026-11-09 | {"order_id": {"name": "order_id", "type": "text", "instructions": "The order number the customer is writing about.", "options": {}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true... | {"order_id": {"value": "#6371008", "source": "span", "alts": [], "spans": [[32, 40]]}, "days_since_arrival": {"value": 2, "source": "relative", "alts": [], "spans": []}, "amount_paid": {"value": 104.22, "source": "span", "alts": [], "spans": []}, "tracking_id": {"value": "1ZLJ4383NQ4FF4", "source": "span", "alts": [], ... | 8 |
claim_email-train-00248 | claim_email | constructed | false | Hello,
I'm writing about order ORD-7639707 (ordered Thu, Feb 11, 2027. It arrived on 2027-02-18, but when I opened the box the bluetooth speaker had a bent leg.
The item cost $44.77 plus USD 3.13 tax. (This is not the same as my earlier order #3978421, which was fine.) Please let me know if you need anything else fro... | 2027-02-22 | {"tracking_number": {"name": "tracking_number", "type": "text", "instructions": "The shipment tracking number.", "options": {}}, "damage": {"name": "damage", "type": "list", "instructions": "The items that arrived damaged.", "options": {"items": "text"}}, "order_id": {"name": "order_id", "type": "text", "instructions":... | {"tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "damage": {"value": ["bluetooth speaker"], "source": "span", "alts": [], "spans": [[128, 145]]}, "order_id": {"value": "ORD-7639707", "source": "span", "alts": [], "spans": [[32, 43]]}, "customer_name": {"value": "Amara Shah", "source": "sp... | 7 |
claim_email-train-00249 | claim_email | constructed | false | Hello,
I'm writing about order #5301029, which I placed on 2026-02-12. It arrived on 02/23/2026, but when I opened the box the standing desk frame had a torn fabric.
I paid $300.69 in total. (This is not the same as my earlier order #6369311, which was fine.) Please let me know if you need anything else from me.
Reg... | 2026-02-28 | {"days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true}}, "refund_amount": {"name": "refund_amount", "type": "number", "instructions": "The refund amount offered.", "options": {"decimals... | {"days_since_arrival": {"value": 5, "source": "computed", "alts": [], "spans": []}, "refund_amount": {"value": null, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2026-02-23", "source": "normalised", "alts": [], "spans": []}, "damage": {"value": ["standing desk frame"], "source": "span", "alts... | 8 |
claim_email-train-00250 | claim_email | constructed | false | Hello,
I'm writing about order ORD-8551415 (ordered May 14, 2027. It was delivered last Tuesday, but when I opened the box the bluetooth speaker and the walnut side table were damaged (torn fabric).
The item cost 314.20 USD plus 25.92 USD tax. (This is not the same as my earlier order #0340092, which was fine.) Pleas... | 2027-05-20 | {"days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": true}}, "order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {... | {"days_since_arrival": {"value": 2, "source": "relative", "alts": [], "spans": []}, "order_number": {"value": "ORD-8551415", "source": "span", "alts": [], "spans": [[32, 43]]}, "sender": {"value": "Felix Ivanova", "source": "span", "alts": [], "spans": [[379, 392]]}, "damaged_items": {"value": ["bluetooth speaker", "wa... | 7 |
claim_email-train-00251 | claim_email | constructed | false | Hello,
I'm writing about order #5466671 (ordered August 4, 2026. It was delivered today, but when I opened the box the wool throw blanket had a broken handle.
I paid $279.61 in total. (This is not the same as my earlier order #3455290, which was fine.) The tracking number was 1ZL49ZEY5CFNH3. Thanks in advance for you... | 2026-08-15 | {"amount_paid": {"name": "amount_paid", "type": "number", "instructions": "The total amount the customer paid, including tax.", "options": {"decimals": 2, "unit": "USD"}}, "delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "tracking_id": {"name"... | {"amount_paid": {"value": 279.61, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2026-08-15", "source": "relative", "alts": [], "spans": []}, "tracking_id": {"value": "1ZL49ZEY5CFNH3", "source": "span", "alts": [], "spans": [[279, 293]]}, "damage": {"value": ["wool throw blanket"], "source": "s... | 8 |
claim_email-train-00252 | claim_email | constructed | false | Hi there,
I'm writing about order ORD-8534647, which I placed on Tue, Jun 23, 2026. It arrived on 06/29/2026, but when I opened the box the linen curtains and the glass vase were damaged (bent leg).
The item cost USD 199.72 plus 16.48 USD tax. (This is not the same as my earlier order #5231659, which was fine.) I hav... | 2026-06-29 | {"damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "sender": {"name": "sender", "type": "text", "instructions": "Who wr... | {"damaged_items": {"value": ["linen curtains", "glass vase"], "source": "span", "alts": [], "spans": [[141, 155], [164, 174]]}, "tracking_id": {"value": null, "source": "span", "alts": [], "spans": []}, "sender": {"value": "Liam Nguyen", "source": "span", "alts": [], "spans": [[425, 436]]}, "delivery_date": {"value": "... | 7 |
claim_email-train-00253 | claim_email | constructed | false | Previous correspondence:
On June 7, 2025 you asked about invoice INV7689236, which was paid in full ($724.45). Reference CS-77LPF5 was closed on Sun, Jun 21, 2026.
Internal notes (do not forward): account reviewed on Fri, Jan 16, 2026; earlier balance $92.16; ticket CS-JZQTH5; next review scheduled for 4 Aug 2025. Con... | 2026-06-25 | {"tracking_number": {"name": "tracking_number", "type": "text", "instructions": "The shipment tracking number.", "options": {}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, "dam... | {"tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "days_since_delivery": {"value": 3, "source": "computed", "alts": [], "spans": []}, "damage": {"value": ["stainless kettle"], "source": "span", "alts": [], "spans": [[9357, 9373]]}, "total_charged": {"value": 339.12, "source": "computed", "... | 7 |
claim_email-train-00254 | claim_email | constructed | false | Hi there,
I'm writing about order #6409954 (ordered 19 Jan 2027. It was delivered last Thursday, but when I opened the box the linen curtains had a cracked base.
I paid USD 31.78 in total. (This is not the same as my earlier order #8432303, which was fine.) Please let me know if you need anything else from me.
Best,... | 2027-02-13 | {"tracking_number": {"name": "tracking_number", "type": "text", "instructions": "The shipment tracking number.", "options": {}}, "delivery_date": {"name": "delivery_date", "type": "date", "instructions": "When was the package delivered?", "options": {}}, "damaged_items": {"name": "damaged_items", "type": "list", "instr... | {"tracking_number": {"value": null, "source": "span", "alts": [], "spans": []}, "delivery_date": {"value": "2027-02-11", "source": "relative", "alts": [], "spans": []}, "damaged_items": {"value": ["linen curtains"], "source": "span", "alts": [], "spans": [[128, 142]]}, "amount_paid": {"value": 31.78, "source": "span", ... | 8 |
claim_email-train-00255 | claim_email | constructed | false | Hello,
I'm writing about order ORD-4904532, which I placed on Tue, Dec 30, 2025. It arrived on 7 January 2026, but when I opened the box the glass vase had a cracked base.
The item cost USD 324.27 plus $32.43 tax. The tracking number was 1ZS4JRY7MP6GFJ. Thanks in advance for your help with this.
Thanks,
Zara Dubois | 2026-01-10 | {"damage": {"name": "damage", "type": "list", "instructions": "The items that arrived damaged.", "options": {"items": "text"}}, "tracking_id": {"name": "tracking_id", "type": "text", "instructions": "The parcel tracking code.", "options": {}}, "amount_paid": {"name": "amount_paid", "type": "number", "instructions": "Th... | {"damage": {"value": ["glass vase"], "source": "span", "alts": [], "spans": [[142, 152]]}, "tracking_id": {"value": "1ZS4JRY7MP6GFJ", "source": "span", "alts": [], "spans": [[240, 254]]}, "amount_paid": {"value": 356.7, "source": "computed", "alts": [], "spans": []}, "return_label": {"value": null, "source": "span", "a... | 8 |
claim_email-train-00256 | claim_email | constructed | false | Hello,
I'm writing about order ORD-3599799, which I placed on Sun, Nov 1, 2026. It was delivered on Thursday, but when I opened the box the oak picture frame had a missing screws.
I paid USD 33.66 in total. (This is not the same as my earlier order #3826815, which was fine.) The tracking number was 1ZTVLGXBPCLEAV. Th... | 2026-11-16 | {"order_number": {"name": "order_number", "type": "text", "instructions": "The order number this message is about.", "options": {}}, "days_since_delivery": {"name": "days_since_delivery", "type": "duration", "instructions": "Days between delivery and the reference date.", "options": {"unit": "days", "integer": true}}, ... | {"order_number": {"value": "ORD-3599799", "source": "span", "alts": [], "spans": [[32, 43]]}, "days_since_delivery": {"value": 4, "source": "relative", "alts": [], "spans": []}, "sender": {"value": "Noah Shah", "source": "span", "alts": [], "spans": [[370, 379]]}, "payment_total": {"value": 33.66, "source": "span", "al... | 8 |
claim_email-train-00257 | claim_email | constructed | false | To whom it may concern,
I'm writing about order #6745688, which I placed on Sun, Nov 1, 2026. It was delivered on Sunday, but when I opened the box the marble coaster set had a dented lid.
I paid USD 263.95 in total. I have been a customer for a few years and this is the first time something like this has happened.
... | 2026-11-24 | {"damaged_items": {"name": "damaged_items", "type": "list", "instructions": "Which items were damaged?", "options": {"items": "text"}}, "days_since_arrival": {"name": "days_since_arrival", "type": "duration", "instructions": "Number of days from delivery to the reference date.", "options": {"unit": "days", "integer": t... | {"damaged_items": {"value": ["marble coaster set"], "source": "span", "alts": [], "spans": [[153, 171]]}, "days_since_arrival": {"value": 2, "source": "relative", "alts": [], "spans": []}, "payment_total": {"value": 263.95, "source": "span", "alts": [], "spans": []}, "order_number": {"value": "#6745688", "source": "spa... | 7 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.