Airline
stringclasses
16 values
Review
stringlengths
6
5.97k
Rating
int64
1
10
Jet2.com
Always happy flying with jet2, . A delay coming home , can t always be helped
4
Jet2.com
Always happy to fly with jet2 ,try to use you as much as possible,but you don't fly to enough destinations from Manchester,
5
Jet2.com
Always happy to travel with Jet 2.Excellent efficient service,best by far.Thank you.
5
Jet2.com
Always happy with jet2 staff and always a great experience, never any issues
5
Ryanair
Always have a bad experience with ryanair. Predatory pricing based on customers making mistakes.
2
EasyJet
Always have a bad experience with this airline. The latest is them changing our flight again (not due to covid) and them making us flying out from a completely different airport. Now we won't be able to drive to the airport so will have to pay ridiculous prices for travel to the airport. They also keep moving our flight later meaning there cutting our holiday short!!! I've also had terrible experience with baggage claim - one instant begin I literally had to wear a mask souvenir as apparently if I put it in my luggage it would have made it too big - there also very good at only weighing when you return so they squeeze the extra money out of you. DONT USE EASYJET.
1
Jet2.com
Always have a fantastic flight and services from your amazing staff all on time no delays staff always happy to help keep up the good work and see you next July x
5
Jet2.com
Always have a good experience way jet2
5
Jet2.com
Always have a good experience with Jet2 because of the exceptionally friendly staff - from those on the Twilight check in (a much appreciated service), to the check in staff the next morning, the ground staff, the airline crew. You must have an excellent recruitment process and your staff are a credit to you. Other airlines may be cheaper but we prefer Jet2.Two things I'd like to see, however:1. Two centre stays offered in your holiday programme.2. Being able to fly into one airport and out of another.Otherwise, perfect!👌
5
Jet2.com
Always have a good experience with Jet2, they are my favourite airline.
5
Jet2.com
Always have a good experience with Jet2. Would use them all year round if they would fly in the winter months to Cyprus from Birmingham.
5
Jet2.com
Always have a good flight with helpful people
5
Jet2.com
Always have a great flight with Jet2. Never any problems with flights or holidays. Easy to book, good prices . Only one criticism they didn't fly from east Midlands to Salzburg this ski season.
5
Jet2.com
Always have a great flight with Jet2. Organised, on time, comfortable for "cattle class". Competitive prices with friendly, helpful staff.
5
Jet2.com
Always have a great flight with you guys
5
Jet2.com
Always have a great service with jet2 from booking, customer support, airport and flights. Everything was perfect this time.
5
Jet2.com
Always have a great time flying with jet 2, never. Ny hassle.
5
Jet2.com
Always have a hassle free time with jet2. Just a shame a can't get package deal to my favourite hotel in turkey as not able to get a single room through jet2 so have to pay extra and book direct with the hotel.
5
Jet2.com
Always have a positive experience with Jet 2Wouldn't fly with anyone else xx
5
Jet2.com
Always have a really good experience with Jet2, the team from the ground to the air are always very helpful
5
Grupo AirFrance-KLM
Always have an issue with this airline. They are very unorganized when trying to board a plane. My luggage is a regular size carry on. All other airlines let me bring my bag on without any issues. I travel lightly. Every time I fly with them they force me to check my bag. There's always a different excuse each time. Do not recommend this airline at all.Update: we arrived at CDG for our flight and we were directed to the wrong area of the airport after we got our stamp to go through the gates. We took a tram to the other side of the airport. We made it to the gate and the sign said last call for boarding. We walked up to the gate to check in and we were told we could not board. The flight attendant at the desk refused to help us rebook our flight and said not my problem and I have a flight to get to and she left us. I am also a SkyMiles member and I'm extremely dissatisfied with how we were treated throughout this whole process. We are now running around the airport trying to find someone to help us and we keep getting shuffled around to all the wrong places. DO NOT FLY WITH THIS AIRLINE IF YOU CAN HELP IT. If you do end up flying with them make sure you ask their employees that provide you with instructions or directions at least a few times to triple check everything. I also did pay to have seats upgraded with this ride and also my luggage is on the flight they denied us to get on. So, now we are stranded at CDG with no help from anyone. THANK YOU AIR FRANCE FOR EXCELLENT CUSTOMER SERVICE.
1
Jet2.com
Always have good flights with Jet2, could have given a 4 because of the delay, but all other airlines were in the same position, and the passenger who was in row 10 or more wanted to be at the front when the doors opened,what a clown, just no need to push a way through when you're trying to retrieve you overhead baggage.
5
Jet2.com
Always have good flights with Jet2, slight delay taking off but was made up on the way.
5
Jet2.com
Always have great customer experience from start to finish
5
Jet2.com
Always have great flights with jet2 and usually recommend, however the staff on the flight from Manchester to faro where borderline disgustingA female attendant was so loudly talkative by about passengers that the whole plain could hear. She was slagging people off and making comment about passengers tattoos and possible criminal activityAt one point a passenger asked for a glass of water, the female attended said"I'll throw it over their f***ing face"Disgusting
1
Jet2.com
Always have had good flights with jet2 our preferred airline, staff are always very helpful.
5
Jet2.com
Always have no trouble with Jet2 unlike easyjet prices could be a bit cheaper and my case side lock was damaged so had to buy a new case .
5
Ryanair
Always having a delay. Cheap but the worst airline. I will never use it again.
1
Jet2.com
Always helpful & professional staff. Plus good, on time flights.The only negative i would say is that there wasnt much room in the aircraft seat. I had an aisle one & there wasnt enough foot room. Also it was a tighter squeeze between rows.In between my Jet 2 flights recently, I took two Ryanair ones. Normally Jet2 seats are spacious, but not this time. The Ryanair ones were far better. I'm an average sized person with short legs, so heaven help a larger person!!!
4
Jet2.com
Always helpful , friendly and efficient.
5
Jet2.com
Always helpful and efficient staff and friendly
5
Jet2.com
Always helpful and efficient staff.You always try and seat us together and an excellent boarding procedure.Your prices remain competitive and your cabin baggage allocation is a very big draw for us.Well done again!
5
Jet2.com
Always helpful and make sure you are informed at all times. No fuss and nearly always arrive ahead of schedule. Disembarkation is always by airbridge at Stansted. Thank you.
5
Jet2.com
Always helpful and never any trouble
5
Jet2.com
Always helpful as soon as you get to the airport.Very pleasant staff, positive and expienced. I always travel with Jet2 when possible.
5
Jet2.com
Always helpful at the airport, flight attendants always cheerful and helpful, even at 6am! I'm a wheelchair user, and the service is excellent.
5
Jet2.com
Always helpful consistent service, staff friendly and it all went like clockwork
5
Jet2.com
Always helpful staff and normally flights are on time.
4
Jet2.com
Always helpful staff, fast check in, delay hence 4star but was not down to Jet2, allway's fly or holiday with je2 thankyou.
4
Jet2.com
Always helpful, courteous staff, both in the airport and on flight. Easy booking procedures & helpful alerts. All round good service well done 👏
5
Jet2.com
Always helpful, friendly staff when you arrive at airport. Always kept informed if there is a change to flight times etc. Cabin crew always have a friendly attitude.
5
Jet2.com
Always helpful, plenty of ground staff on hand and very rarely massive check in queues.
5
Jet2.com
Always helpful,never very often have delays,lovely staff.allround great service.
5
Jet2.com
Always helpful.
5
Jet2.com
Always helpfull friendly staff to greet you even if Leeds Bradford airport has disgusting toilets compared with Alicante which is where we normally fly to !! And this is a general view of passengers I have spoken to.
5
Jet2.com
Always high standards. More staff. Better organised, makes it a much less stressful journey
5
Jet2.com
Always impressed the speed and efficiency for check in with Jet2, but this trip we had to fly home early and Jet2 customer service organised to change our flights with the minimum of fuss and cost.
5
Jet2.com
Always in time and friendly staff
5
Jet2.com
Always in time, informative and pleasant staff
5
Jet2.com
Always informed and no about any situations that effect the flight schedule. If costs are kept at an acceptable level I wouldn't fly with any other company
5
Vueling
Always just under 3 hours late. So never make it on time and never get any compensation either. On one flight, they almost forcefully took my hand luggage off me and put it in with the checked in luggage. When I got it back my laptop screen was cracked . They completely ignored all my attempts to contact them about it. Cabin crew are usually rude. I have so many stories about how bad they are, I could write a book. But I still use them coz they are cheap as they should be
1
Jet2.com
Always keep you well informed, friendly polite staff, clean and tidy planes and smooth flight, always fly with Jet2 and never a problem from booking the holiday to returning home a good company to fly with
5
Jet2.com
Always keeping me informed of any time changes will definitely be using jet all the time
5
Jet2.com
Always kind and helpful,always travel with Jet 2 🥰
5
Jet2.com
Always kind, courteous and professional
5
Ryanair
Always late 30 o 1 hour. Extra pay for bag. And extra pay for Seat.For what we buy the tiket?Dont know how this airline is on.And plane are very bad condition.Better is bus seats.
1
Grupo IAG
Always late actually arrived for flight and they couldn't locate the pilot a joke.Boarded plane to be told one propeller not working but would not affect flight.Got to final destination to tell us tunnel was broken had to find steps for us to get off. Not to mention awful website took me 1 hour to check in kept saying no bookings when I had 2 connecting flights. Ryanair is luxury compared to this airline
1
Ryanair
Always late and cancelled.I will never be flying with RyanAir ever again
1
SAS
Always late and most expensive
1
Ryanair
Always late flights, rules changes each couple weeks/months. And finally 25£ for too large luggage, too big means 1cm of wheels which did not fit to special, new frame. It is propably my last flight with these greedy, arrogant, stubborn parodies of transport.
1
Ryanair
Always late never on time not good airline
1
Jet2.com
Always late now jet2 ,4 times I've flown with them over the last 2 months every flight delayed for one reason or another. Cabin crew always noisy on late night flights , gossiping at the back of the aircraft, not professional at all
3
Ryanair
Always late, "cheapest" flights but the add-ons cost you an arm and a leg.
1
Wizz Air
Always late, BAD exp. 🤮
1
Ryanair
Always late, and i mean always. 9 out of 10 flights I've been on were late.Okay for the price IF YOU DON'T NEED A BAG! if you planning to bring your suitcase plan to pay more..
1
Lufthansa
Always late, and missing connecting flights.A company of ridicolous non-professional clowns, and they have the courage to strike while they are not able to make their job. They should better go cultivate potatoes! 🤮🤮🤮
1
Ryanair
Always late, clowns
1
EasyJet
Always late, especially on flights at the end of days. Prices have increased a lot, space for legs smaller, nagging for checking, reducing luggage allowance constantly. I will start to look elsewhere.
1
Lufthansa
Always late, lame service, not recommended ecpecially when you have a connection flight.
1
Grupo IAG
Always late, lost luggages, missing avios, rude and entitled staff and zero compensation for mistakes made. Flights that were delayed for 15+ hours miraculously disappear from my app so I cannot claim anything. And the app … is not even an app. Embarrassing for a national airline.
1
Ryanair
Always late, mean with the customers, try to charge you for nothing. Worst company ever. They charge me for my luggage when I already paid it online. I hope they will fix this mistake and giving my 45 euros back. Such a shame
1
EasyJet
Always late, no clear explanation and you are in the front of the planes, you can here the equipage speaking about their week-end or how much they hate their colleagues on the back.
1
Ryanair
Always late, unhelpful, awful.
1
EasyJet
Always late. 4 flights with easyJet in the last month:2 of them were 6 hours late, the other 2 were 1.5h late
1
Eurowings
Always late. 4 out of 5 flights are either late or cancelled.
1
Ryanair
Always late. Always far too expensive
1
Ryanair
Always late. I had a flight from Bonn to BCN and wait for more than 3 hours at the airport because the flight was delayed without reason.
1
EasyJet
Always late. Paid for private transfer did not turn up. Staff unhelpful when made aware of private transfer not turning up. Wife pregnant had a 6 year old. Would never travel with them again. Wont book with them again
1
Eurowings
Always late. With no true apologies.
1
Vueling
Always lateReally bad at giving informationNo hot water for hot drinksVery poor experiencesAfter paying for extras more expensive airlines are cheaperNow would always try to avoid them if possible
1
EasyJet
Always late… they must be going for a record or somethingEvery single flight i ever took with them was late
1
EasyJet
Always lies about flight times on the app and fail to let you know when there will be a delay and certainly do not give you notice to change transfers on landing, cost me £110 extra 4 times travelling Edinburgh to London. Didn't even have a pilot two hours after we were originally due to land and customer service just lie and make excuses to not give you compensation. They are incompetent as well as their partners, take your money then hang you out to dry.
1
Jet2.com
Always liked Jet2 but this journey wasn't great, delays both ways.Arrecife airport a joke so disorganised at Gate nobody seemed in charge. Assistance passengers took ages to get organised. Eventually everyone boarded in what seemed very quick then sat on plane.Cabin service a joke with Stewardess not using trolley and taking orders and then walking back and forward. Took ages to get served only to find no food left. Terrible experienceUpdate customer services have been great. Dealt with my complaint to my satisfaction + . Everything done so professionally. Well done Jet2 staff. Impressed.
5
Jet2.com
Always liked jet2 friendly crew and hardly ever delayed 👏😊
5
Jet2.com
Always loads of staff at check in and always helpful
5
Jet2.com
Always looked afterPleasant staffFlights on timeComfortable flightsNever book with anyone else
5
Jet2.com
Always lots of Jet 2 staff around.Friendly and helpful.
5
Jet2.com
Always lots of friendly staff and in my opinion best airline to use!
5
Jet2.com
Always lots of friendly, efficient staff who are there to help and to make sure that everything runs smoothly
5
Jet2.com
Always lots of very friendly helpful staff in all areas to help with your flight
5
Jet2.com
Always love flying with Jet2 you get what you pay for. Plenty legroom, friendly staff and comfortable all round
5
Jet2.com
Always love flying with Jet2. Best staff by a country mile.
5
Jet2.com
Always love to travel with you. Friendly helpful staff, comfortable seats, competitive prices.Can't wait for next trip!
5
Jet2.com
Always lovely helpful staff.Would like to see a cleaner plane but understand the turnaround has to be quick. Only real negative I've experienced recently has been boarding, which has often been on time bit have ended up sitting on plane for quiet a while before taking off & due to the distance find it very uncomfortable to sit in a confined space for so long.Would love to see you flying to Crete earlier than May.
4
Jet2.com
Always lovely staff. Airport a disappointment no air bridge only one bus escalator not working all as usual. Let's jet 2 down
5
Jet2.com
Always make you feel welcome.Very good crew - personal touch.Very professional.
5
Jet2.com
Always make you welcome the jet2 staff very friendly and understanding to everyone's needs I have been flying for a good number of years and would not go past jet2
5
Jet2.com
Always my first choice airline. Though my wife and I always pay for a case in the hold each, it's not fair you let passengers on with a small carry on case , a back pack and a bag of sorts. No wonder there isn't sufficient overhead luggage space.
5
Jet2.com
Always my go to airline to fly with . Planes comfortable, staff friendly
5
Jet2.com
Always my preferred airline when making my annual visit to family in Spain. Staff across all services are always super helpful and smiling ! Just wouldn't use anyone else.
5