Airline
stringclasses 16
values | Review
stringlengths 6
5.97k
| Rating
int64 1
10
|
|---|---|---|
Jet2.com
|
Always nice and clean planes and great staff
| 5
|
Jet2.com
|
Always nice and smooth with Jet2. Decent planes and pleasant crew.Don't like the way Jet2 deliberately spread adult parties around so they have to pay to sit together. If the room is there just allocate together from the start. Grubby practice more reminiscent of certain other budget airlines. You're better than that……aren't you?
| 4
|
Jet2.com
|
Always nice people . Polite,welcoming and helpful.. leaving east midlands was cramped noisy and sweaty. I pre ordered a chicken roll and would have liked to have been able to add a drink to that order online. Instead I got my food and had to wait till the stewardesses got from the front to the back to get a drink.
| 4
|
Jet2.com
|
Always nice pleasant staff regardless of time our 4th riturn trip this year be back on board august
| 5
|
Grupo AirFrance-KLM
|
Always nice to fly KLM. Until today experienced good customer service and friendly in-flight service. Not to forget flying blue which is the best rewards program I have come across
| 4
|
Grupo IAG
|
Always old planes when travelling to the carribeanPoor customer service is still use them as they dominate the airways when it comes to travel in the carribeanIf I can I choose virgin and tuiBA always run out of water snacks on 9 hour flights i been travel to the carribean for over 15 years with them when will they get the right amount of water and snaksif the flight is delayed oh well just remember to take food and drink on the planeThe customer service in the contact centre was shocking my flight was delayed by 22 hours I was stuck in the airport and my bags had been checked in the agent over the phone was unaware of the major incident that took place and was attempting to book me on a flight from another airport when I askedhow I would get my bags the penny dropped. No active listening took place
| 1
|
Jet2.com
|
Always on hand when arriving at the airportsOn arriving at Kefalonia our taxi hadn't arrived &?the Jet2 helper stayed with us to make sure we were okReally appreciated that, above & beyond from this lady
| 5
|
Jet2.com
|
Always on time always great service
| 5
|
Jet2.com
|
Always on time and friendly staff available. First class airline. Always try to book with Jet 2 for that reason.
| 5
|
Jet2.com
|
Always on time and generous with hand Luggage
| 5
|
Jet2.com
|
Always on time and lovely staff
| 5
|
Jet2.com
|
Always on time and the cabin crew are very polite and helpful
| 5
|
Jet2.com
|
Always on time fab offers onboard duty free shopping polite staff
| 5
|
Jet2.com
|
Always on time good flights baggage allowance good
| 5
|
Jet2.com
|
Always on time or thereabouts ....And that is what it is all about, would choose Jet2 over all others, and do.
| 5
|
Jet2.com
|
Always on time reasonable price
| 5
|
Jet2.com
|
Always on time! Travelled at least 7 flights and they have been on time and landed early more than once.
| 5
|
Jet2.com
|
Always on time, always pleasant, great flight times.
| 5
|
Jet2.com
|
Always on time, clean and efficient
| 5
|
Jet2.com
|
Always on time, comfortable on board and allows cabin luggage. Most importantly: Geneva-Stansted direct from December to March
| 5
|
Jet2.com
|
Always on time, great cabin crew
| 5
|
Jet2.com
|
Always on time, no queues and great staff.
| 5
|
Jet2.com
|
Always on time,great experience and happy to fly with again.thanks
| 5
|
Jet2.com
|
Always on time. Great crew
| 5
|
Norwegian
|
Always on time. Never had a bad experience with Norwegian.
| 5
|
Jet2.com
|
Always on time.. Friendly staff.. Arranging queues in categories just add frustration.. On return flights.. Then get onto a coach..
| 4
|
Jet2.com
|
Always on time.Comfortable seats with plenty of room and staff are very sociable
| 5
|
Jet2.com
|
Always on timeSo friendlyService is excellent both in airport(Glasgow) and on aircraft
| 5
|
Jet2.com
|
Always ordinary never great, almost on time but treated like cattle. Stewardesses were nice, Leeds Bradford airport is a disgrace.
| 3
|
Jet2.com
|
Always our airline of choice. Friendly, helpful staff.
| 5
|
Jet2.com
|
Always pleasant people, both at airports and on the plane.
| 5
|
Jet2.com
|
Always pleasant staff, and flight delay going out but time was made up so arrival was on time.coming back we got off on time and arrived early,also plane well stocked with duty free and drinks also still take CASH 😊
| 5
|
Jet2.com
|
Always plenty and helpful staff at check-in. Onboard staff always very efficient.
| 5
|
Jet2.com
|
Always plenty of JET2 reps at the airport to help. A thoughtful young man helped my wife on disembarkation at Birmingham, and made our life so much easier.Also on the flight, although I was unable to book extra leg room on the flight I found the leg room adequate for my long legs.
| 5
|
Jet2.com
|
Always plenty of Jet 2 staff at East Midlands and Malaga airports.On board, your crews are always exceptionally cheerful and helpful.My only grumble was being squashed next to a large passenger on my return flight.If overweight passengers don't want to pay for two seats, I wish I could buy two seats to ensure two and a half hours of comfortable flying.
| 5
|
Jet2.com
|
Always plenty of helpful allway around willing to help you
| 5
|
Jet2.com
|
Always plenty of helpful staff at airport
| 5
|
Jet2.com
|
Always plenty of helpful, happy staff on had to help if need. Great service.
| 5
|
Jet2.com
|
Always plenty of lovely helpful staff always look immaculate at stansted airport & Alicante airport planes are nice & clean
| 5
|
Jet2.com
|
Always plenty of pleasant staff and no queuing
| 4
|
Jet2.com
|
Always plenty of staff about to assist if necessary. Flights ready to depart on time, even if held up waiting for taxi clearance! Our only complaint is the amount of attempts to sell duty-free goods, additional services etc. - particularly the lengthy monologues over the plane's p.a. system!
| 4
|
Jet2.com
|
Always plenty of staff around to help at airports. Very good communication. Flight officers kept us well informed during flight. All staff very friendly and helpful.
| 5
|
Jet2.com
|
Always plenty of staff at Jet2 very helpful at both check in and on flight, flights nearly always on time or early and advised if any delay.
| 5
|
Jet2.com
|
Always plenty of staff on hand if you have a query.Always helpful and polite
| 5
|
Jet2.com
|
Always plenty of staff to help at airport
| 5
|
Jet2.com
|
Always plenty of team members on hand if required both at home airport and abroad
| 5
|
Jet2.com
|
Always plenty of the Jet2 team on hand to assist & provide information when required. All are friendly which is why we always travel with Jet 2 apart from long haul. Shame you can't do these as well, travelled twice with British Airways in 2024 & encountered issues.
| 5
|
Jet2.com
|
Always polite and professional.
| 5
|
Jet2.com
|
Always polite friendly staff. Clean Aircraft.
| 5
|
Jet2.com
|
Always polite staff
| 5
|
Jet2.com
|
Always polite staff both at the airport and on the plane unlike some other low cost carriers.
| 5
|
Jet2.com
|
Always polite, helpful staff both at airport and on board, a fantastic airline
| 5
|
Jet2.com
|
Always prebook my seat and then always end up with a person of size spilling over onto me and sweating all over my side, it's gross and I end up squashed and feel violated.
| 1
|
Jet2.com
|
Always prefer to fly with Jet 2 when possible when their prices are good! Professional, caring and friendly.
| 5
|
Jet2.com
|
Always prefer to use Jet2,they are efficient and trustworthy which gives me confidence unlike some airlines.
| 5
|
Jet2.com
|
Always preferred flight provider. Never had a problem over the years and on the odd occasion have needed to contact customer service the support has been exceptional.
| 5
|
Jet2.com
|
Always professional
| 5
|
Jet2.com
|
Always professional and efficient. Staff all very helpful and friendly. Travelling with Jet 2 makes it all stress free and a pleasure.
| 5
|
Jet2.com
|
Always professional and usually on time. Generally a great airline. I would just mention that upon nearing LBA on the return journey the pilot came on and said that there was fog and he would try land but if he can't there is enough fuel to try again. I don't think he needed to tell us that and the nervous flyers were anxious for what turned out to be no reason as landed first attempt.
| 4
|
Jet2.com
|
Always professionalTwilight check in a real bonusUsually on timeGreat cabin service with a smile
| 4
|
Jet2.com
|
Always quick and easy checking process at EMA. Usually have more staff, more check in desks etc than any competitor.
| 4
|
Jet2.com
|
Always quick and efficient.
| 5
|
Jet2.com
|
Always quick on check in and handle the boarding well.
| 4
|
Jet2.com
|
Always rated Jet2 and never had any problems. On our last flight from Las Palmas to Glasgow (LS 144) my partner suffered from agonising back spasms for two hours. The cabin staff were brilliant and even offered to arrange for a doctor to meet the plane. Michelle in particular couldn't have done more.
| 5
|
Jet2.com
|
Always rated jet2 to be my preferred choice of airline, but their fairs have gone through the roof this year! I would definitely fly with the cheaper airline next year especially as it was half the price .I paid nearly £1000 for 2 tickets to Malaga - unbelievable!! Never again!
| 3
|
Jet2.com
|
Always really friendly and helpful, clean plane, loads of welcoming faces at both airports. Would like to use them again this April/May but unaffordable for flights only unfortunately.
| 5
|
Jet2.com
|
Always really impressed with every aspect of our flight. Jet2 employees always around to help with a big smile. Really like the cabin bag policy. Brand new aircraft there and back, friendly cabin crew, good information from pilot and prompt take off and landing. Short delays explained and time mainly caught up. Cannot fault and will always be our go-to airline.
| 5
|
Jet2.com
|
Always receive a great service with Jet2!
| 5
|
Jet2.com
|
Always reliable
| 5
|
Jet2.com
|
Always reliable & the staff are very welcoming & approachable! Definitely my go to airline.
| 5
|
Jet2.com
|
Always reliable and competitive priceswith good service
| 4
|
Jet2.com
|
Always reliable and professional providing a high level of customer service from the minute you check in and throughout.
| 5
|
Jet2.com
|
Always reliable and respectful a pleasure to travel
| 5
|
Jet2.com
|
Always reliable excellent service. Has been our go to airline for several years. However a steep rise in recent bookings price has led us to think we'll need to shop around again.
| 5
|
Jet2.com
|
Always reliable never been let down by Jet2
| 5
|
Jet2.com
|
Always reliable with plenty of cheerful, efficient staff.
| 5
|
Jet2.com
|
Always reliable, friendly thoughtful service. I take a retreat to Portugal every year, 22-24 ladies and everyone is always happy.
| 5
|
Jet2.com
|
Always reliable. Great cabin crew, check in staff & ground staff.
| 5
|
Jet2.com
|
Always reliable. Very informative when delayed for any reason. All crew are very friendly. Great Airline.
| 5
|
Grupo AirFrance-KLM
|
Always rude and arrogant staff. I avoid them whenever I am able to.
| 1
|
Jet2.com
|
Always running late dirty planes and drunken people
| 1
|
EasyJet
|
Always running late, no information, no help. 40 minutes waiting on the airplane after one hour and an half of delay. They make you feel like pigs on the truck directed to the butcher. How is it possible they can do anything they want? A joke… customers are not protected.
| 1
|
EasyJet
|
Always said "will never fly again with Easyjet" but then because of the price we did it again. But what you get for the price is a flight back and forth - that's it! No service meaning being friendly attentive professional. It's not a bus ride it's a flight! Either my husband (who is 2m tall) always has to argue why he needs to sit at the emergency exit due to legroom or staff are just unfriendly or there is always this fight at the check-in cause of 10 grams too much weight or 1 cm of too large of hand luggage. It's not fun and only stress flying with Easyjet.
| 1
|
Jet2.com
|
Always sat on the plane delayed, everytime to bodrum from manchester
| 1
|
Ryanair
|
Always satisfied even they are strikly with they are very strictly with their conditions and if you have a doubt or problem, you can always get help. Hardly any delays or if they have, they try to catch up as soon as possible.
| 5
|
Jet2.com
|
Always satisfied with jet2 apart from the same old thing on the late flight very little food and NO ICE for drinks it cannot be very difficult to sort same thing every time
| 4
|
EasyJet
|
Always seems that their flights are almost always garenteed to be delayed and just 5 minutes under the period where you are entitled to compensation.
| 1
|
Ryanair
|
Always seems to be trying to trick you on the website. Ridiculous charges on luggage, of course great if you don't need checked in luggage, but they must know very few people are travelling without anything that can't be taken in the cabin.
| 3
|
Jet2.com
|
Always smooth and straight forward with Jet2. Slightly delayed but they kept us informed and we made up the time in the air.
| 5
|
Jet2.com
|
Always smooth and trouble free
| 5
|
Jet2.com
|
Always so helpful with my disability and friendly ☺ï¸
| 5
|
Jet2.com
|
Always so helpful, not the cheapest, but the best service and my first choice
| 5
|
Jet2.com
|
Always so reliable with efficient, cost effective and high quality service.
| 5
|
Jet2.com
|
Always so very well organised and efficient. Keep up the good work.
| 4
|
Jet2.com
|
Always someone at the airport to help. Nice flight crews.Good flights.
| 5
|
Turkish Airlines
|
Always something wrong. Either missing luggage, delayed flights and very poor service when something is wrong. If possible I strongly suggest to find another airline.
| 1
|
Jet2.com
|
Always spot on, friendly and welcoming and go above and beyond
| 5
|
Jet2.com
|
Always stress free travel with JET2
| 5
|
Jet2.com
|
Always such a good service staff are lovely x
| 5
|
Jet2.com
|
Always such helpful and friendly staff
| 5
|
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