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What is an unsafe local network on iOS
|
Invisibility on LAN feature has been released on iOS. It will effectively mitigate the issue, however please be aware that due to the improper implementation by Apple, turning it on may affect VPN connection stability.
If you received a message about a potentially unsafe network, your connection requires additional caution. The problem emerges in scenarios where a router assigns non-RFC1918 IP addresses for the local network. This might seem technical, but in simple terms, certain types of local network configurations can result in VPN traffic being unintentionally exposed. Note: this feature is only supported on 16+ OS versions
### What Does This Mean for You?
If you're using an iOS device on a network that hands out non-RFC1918 IP addresses (which our app will detect), you'll receive a warning. This doesn't automatically mean the network is harmful, but it's a sign to be extra cautious. If possible, we recommend not to use that network.If you have access to the router you are connected to, you can change your Local Area Network IP range. In order to do that, please follow the steps detailed in [checking and changing your WiFi configuration](https://support.nordvpn.com/hc/en-us/articles/20188826004369-Checking-and-changing-your-WiFi-configuration) article.
We're actively liaising with Apple, hoping for a fix as for now, there is no way for us to resolve the issue without breaking the application and resulting in various connection issues. Until then, please be attentive to any alerts from our app and consider disconnecting from networks flagged as potentially unsafe.
Thank you for trusting us with your online privacy. We are committed to ensuring your digital security and will continue to keep you updated on any further developments.
|
https://support.nordvpn.com/hc/en-us/articles/20225046536593-What-is-an-unsafe-local-network-on-iOS
|
Can't log into NordVPN
|
You may struggle to log in to NordVPN for several reasons. Are you experiencing any of the following issues?
## Table of contents:
* The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app.
* I receive "Error: 429 Too Many Requests."
* I didn't receive my verification password after signing up.
* The password is incorrect.
* After logging in, the app asks me to log in again.
* NordVPN keeps logging me out.
* I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.”
### The NordVPN app login makes me continue in the browser, but when I do, nothing happens in the app.
To help solve this problem, try [resetting your NordVPN app preferences](https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences).
If you are using Linux, try the callback login method:
1. Run the command: nordvpn login.
2. You'll receive a URL. Open it on any device that supports a browser, and finish the login process.
3. Right-click on the Continue button and copy the link address.
4. Run the command:
```
nordvpn login --callback "<URL>"
```
and replace <URL> with the copied link address.
For example:
```
nordvpn login --callback "nordvpn://login?action=login&exchange_token=MGFlY2E1NmE4YjM2NDM4NjUzN2VjOWIzYWM3ZTU3ZDliNDdiNzRjZTMwMjE5YjkzZTNhNTI3ZWZlOTIwMGJlOQ%3D%3D&status=done"
```
### I receive the message "Error: 429 Too Many Requests."
Follow the steps in our article on how to deal with “Error: 429 Too Many Requests.”
### After signing up, I didn't receive my verification password.
Check your spam folder. If you can't find the email, please [contact our customer support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support).
### It says that my password is incorrect.
Try resetting your password. If that doesn’t help, [uninstall the NordVPN app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), [download NordVPN](https://nordvpn.com/download/) once again, and see if you can sign in.
### I’m stuck in a NordVPN login loop. After logging in, the app asks me to log in again.
Try resetting your app preferences. If that doesn’t help, uninstall the NordVPN application, download NordVPN once again, and try signing in.
### NordVPN keeps logging me out.
Reset your app preferences or reinstall the NordVPN app. If the above doesn’t help, try changing the DNS addresses on your device. It’s worth noting that other VPN apps or antivirus software may interfere with your NordVPN connection.
### I get “error: rotating: transport rotator: ntp check failed” or “rotating: transport rotator: ptr timer is locked.”
1. Use one of the following commands to remove the app:
```
sudo apt --purge autoremove nordvpn*
```
or
```
sudo apt-get --purge autoremove nordvpn*
```
2. Install the app again on your Linux device.
If you'd like to learn more, check out our article on how the NordVPN sign-up and log-in process works.
|
https://support.nordvpn.com/hc/en-us/articles/20196171514257-Can-t-log-into-NordVPN
|
The NordVPN application does not open
|
If you have the NordVPN application installed, but can’t get it to run, try the following to fix the issue:
1. Install the latest version of NordVPN. We have a handy [tutorial](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software) on how to uninstall the NordVPN application from your device. [This guide](https://support.nordvpn.com/hc/en-us/articles/19482835731345-How-to-download-NordVPN-software) helps you to install a new version.
2. Check the application tray (on Windows devices, it is usually located in the bottom-right corner of the screen) because the app might already be running there.
3. Try [resetting the NordVPN application](https://support.nordvpn.com/hc/en-us/articles/20323582191505-Resetting-your-application-preferences).
4. If you use antivirus software, add exceptions for the NordVPN app.
5. Restart your computer.
|
https://support.nordvpn.com/hc/en-us/articles/20195673374737-The-NordVPN-application-does-not-open
|
Checking and changing your WiFi configuration
|
## Table of contents
* [Checking connected WiFi configuration](
* [Understanding if the WiFi configuration is correct](
* [Changing router settings](
## Checking connected WiFi configuration
When you are connected to WiFi, find the IP configuration of the network you are connected to. The important bits are the IP address and the subnet mask. In this case the IP addresses are local, not to be confused with public IP addresses.
Example on iOS:
Tap the i icon next to the connected WiFi and then scroll down to find the IP address info:
Example on macOS:
Open WiFi in System Settings, click Details next to the connected WiFi, then select TCP/IP:
## Understanding if the WiFi configuration is correct
WiFi networks normally should use a standard local network configuration.
Both the IP address and the subnet mask should be within one of these three ranges:
IP Address | Subnet Mask
---|---
10.x.x.x | 255.x.x.x
172.16.x.x – 172.31.x.x | 255.240.x.x – 255.255.x.x
192.168.x.x | 255.255.x.x
Where x can be any number. Adapted from RFC 1918.
## Changing router settings
If you have found that your local network configuration is incorrect, follow these instructions.
Warning: changing these settings may cause your network setup to stop working. If you are not managing your network yourself, we advise you to contact your network administrator before changing these settings.
These instructions are general guidelines. Steps may differ based on the router manufacturer and software version.
1. Log in to your router
2. Find DHCP settings
The following parameters are a suggestion that should work in regular home network setups. If the network setup is more complicated, then these settings may not be suitable.
1. Make sure that DHCP is enabled
2. Set router IP to: 192.168.0.1
3. Set subnet mask to: 255.255.255.0
4. Set DHCP range to: 192.168.0.10 - 192.168.0.200
5. Save the settings
After saving the settings, the router configuration page will not work anymore, because the IP address is changed. You will need to use the new IP address (192.168.0.1) to connect and configure the router in the future.
Devices connected to this network may need to be reconnected.
|
https://support.nordvpn.com/hc/en-us/articles/20188826004369-Checking-and-changing-your-WiFi-configuration
|
Warning message: Server will go offline soon
|
If you receive the message that the server will go offline soon, this means that the server is being restarted or taken down for maintenance, and you should switch to another server if you want to keep the VPN connection.
The notification will disappear as soon as you switch to another server.
|
https://support.nordvpn.com/hc/en-us/articles/20188544464785-Warning-message-Server-will-go-offline-soon
|
Is NordVPN down?
|
When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.
|
https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers
|
Unable to connect to NordVPN servers
|
Several different factors may interfere with your NordVPN connection. Here’s what may help fix the problem.
## Operating system-specific NordVPN connection guides
If you are experiencing issues connecting on any of the operating systems below, try following these VPN troubleshooting guides:
* [Troubleshooting connectivity on Windows](https://support.nordvpn.com/hc/en-us/articles/19748510235921-Troubleshooting-NordVPN-connectivity-on-Windows)
* [Troubleshooting connectivity on Android](https://support.nordvpn.com/hc/en-us/articles/20041281541777-Troubleshooting-connectivity-on-Android)
* [Troubleshooting connectivity on iOS](https://support.nordvpn.com/hc/en-us/articles/20397808850833-Troubleshooting-connectivity-on-iOS)
* [Troubleshooting connectivity of Linux app](https://support.nordvpn.com/hc/en-us/articles/20398047039889-Troubleshooting-NordVPN-connectivity-issues-on-Linux)
* [Troubleshooting connectivity on macOS](https://support.nordvpn.com/hc/en-us/articles/19920758451345-NordVPN-not-connecting-on-Mac)
## General NordVPN connection tips
These tips may help if your NordVPN server is down or if NordVPN is stuck on “connecting”:
* If you can’t connect to a specific server, try a few different NordVPN servers. You can use the auto-connect feature or the NordVPN server locator tool to find the right server for you.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
* On the NordVPN app, log out of your account and log back in. Try connecting again.
* [Uninstall the app](https://support.nordvpn.com/hc/en-us/articles/19481023452561-How-to-uninstall-NordVPN-software), reboot your device, and [install the app again](https://support.nordvpn.com/hc/en-us/articles/20289779952017-How-to-start-using-NordVPN). Try connecting to a server now.
* Try using a different connection method/protocol for your device.
## Is NordVPN down?
When a NordVPN server is down, it’s removed from the app’s server list. All NordVPN servers you see on the app should be online.
If you can’t connect to a server and the solutions above don’t work, your device or network may be causing the problem. To check if that’s the case, try using NordVPN on a different device on the same network.
For example, if NordVPN doesn’t work on your Android phone, try using it on your PC. If both devices don’t connect, you may be experiencing network issues. If your PC connects successfully, you may need to reconfigure your phone.
## Connecting from a country with internet restrictions
If you can’t connect from a country with internet restrictions, you may find a solution in this article:
* [Connecting from a country with internet restrictions](https://support.nordvpn.com/hc/en-us/articles/19572011021457-Connecting-from-a-country-with-internet-restrictions).
|
https://support.nordvpn.com/hc/en-us/articles/20164096978449-Unable-to-connect-to-NordVPN-servers
|
What is your money-back policy?
|
Here is the refund and cancellation policy at the core of our 30-day money-back guarantee:
“...if you are not satisfied with our Services, you may cancel the Subscription and request a refund within 30 days following your purchase of our Services (“Money Back Guarantee”). Please note that Subscriptions may be refunded on the basis of the Money Back Guarantee only after the initial purchase. Once a Subscription is renewed, it cannot be refunded on the basis of the Money Back Guarantee, unless applicable law provides otherwise.”
This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
Here are our instructions for [how to cancel](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription) automatic payment renewal.
## Requesting a refund
Previously, refunds could only be processed through our support team. We have now implemented an automated refund system that is more efficient, faster, and convenient for our customers to use. This change also improves our ability to gather feedback, allowing us to better understand issues and improve our service. As we continue to refine this new process, your feedback is welcomed to help us enhance it further.
To request a refund for your payment, contact our customer support team via live chat available in the bottom right corner of the page, and indicate you would like us to refund your payment.
1. You will receive a link to your Nord Account dashboard. Follow the link and verify it’s you who’s trying to access the account.
2. In the following window, you will see which payments are eligible for a refund. Such payments will have a Refund button available. To proceed, click on Refund.Please keep in mind that not all payments are eligible for refunds, and certain terms apply depending on where you bought the subscription:
* * Apple App Store: Subscriptions purchased via the Apple App Store are subject to Apple's refund policies. We're unable to issue refunds for payments made through the Apple App Store. For assistance, please reach out to Apple directly via Apple Support.
* Amazon Appstore: If you've purchased your subscription through the Amazon App Store, contact Amazon directly for assistance via Amazon Support.
* Google Play Store: Refunds for payments made through the Google Play Store can be requested through NordVPN’s customer support, provided they fall within the refund terms outlined above. Additionally, if the payment was made within the last 48 hours, you can request a refund directly from your Google Play account. For more details, visit Google Play Support.
* Retailers or resellers: If you've purchased a subscription outside the NordVPN website (e.g., physical store, online shop, or marketplace like BestBuy or StackSocial), please contact the retailer directly regarding the refund.
1. In the following window, select the reason for canceling the service and requesting a refund. Your feedback is invaluable because it helps us pinpoint areas for improvement and ensures a better experience for all our users.Once completed, click Submit and Continue. 
2. You will see your refund summary. You can confirm it by clicking Refund.
3. After submitting the request, you will receive a confirmation email saying that your refund has been ordered.
4. You should now see the refund status for your payment as Refund Processing. This means that your request has been received and is currently being processed. This process can take up to a few hours*.*Please note, that due to recent implementation, it may take up to 4 hours for a refund request to be processed.
5. Once the refund is complete, the refund status on your dashboard will change to Refunded, and you will receive a confirmation email. Please note that depending on your payment method, it may take up to 10 business days for the refund to reach your account. If there was an error or you have any other questions, please contact our customer support team directly.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH9Jde2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGPoP97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2OTkxMzExMTIxLVdoYXQtaXMteW91ci1tb25leS1iYWNrLXBvbGljeQY7CFQ6CXJhbmtpCQ%3D%3D--b519cdeebba7eed6922c391c50c09865f4af9e9f
|
What is a Nord Account, and how do you use it?
|
A Nord Account lets you easily manage all of your Nord Security services (including [NordVPN](https://nordvpn.com/pt-br/), [NordPass](https://nordpass.com/), and [NordLocker](https://nordlocker.com/)) from a single control panel.
### What can I do with a Nord Account?
1. Manage all of your Nord Security accounts in one place.
2. Use one login to sign in to all your Nord Security accounts.
3. Upgrade your service plans.
4. Cancel auto-renewal for your subscriptions.
If you have a NordVPN, NordPass, or NordLocker account, you’re automatically eligible for a [Nord Account](https://my.nordaccount.com/) and can start using it right away.
### Why use a Nord Account?
* No need for multiple accounts and passwords. Use your Nord Account credentials to easily sign in to all of your Nord Security accounts — you need just one email address and one password.
* Manage all services in one place. Once you sign in to your Nord Account, you’ll be able to view and extend your Nord Security subscriptions, cancel auto-renewal, see your billing history, download apps, and read the latest security reports.
* Simplify logins. A Nord Account lets you sign in to any of your Nord Security accounts with one click — simply look for the “Log in with Nord Account” button in Nord Security apps. Nord Accounts use the “OpenID Connect” standard for user authentication.
## Using a Nord Account
I’m a NordVPN user. What do I need to do?
Nothing! Your NordVPN account details automatically transfer to your Nord Account. Simply [sign in to your Nord Account](https://nordaccount.com/login/) to manage your Nord Security subscriptions and auto-renewals.
I want to get NordVPN. What do I need to do?
I use other Nord Security products and already have a Nord Account:
You can get NordVPN in three easy steps:
1. [Log in to your Nord Account](https://nordaccount.com/login/).
2. Go to the Dashboard, and under NordVPN, click Upgrade plan.
3. The checkout page will open. Select a plan and complete your payment.
Now, you can sign in to NordVPN with your Nord Account login.
I have never used Nord Security products:
You can subscribe to NordVPN and start using your new Nord Account in four easy steps:
1. [Choose a subscription plan](https://nordvpn.com/pricing/).
2. Fill in your details and complete your payment.
3. You will be sent a Nord Account registration link to the email address you signed up with. Click on the link and create a password.
4. [Download the NordVPN app](https://nordvpn.com/download/) and sign in with your Nord Account credentials.
I want to delete/close my Nord Account. How can I do it?
Follow the steps in our [article on how to delete or close your Nord Account](https://support.nordvpn.com/FAQ/1521982312/How-can-I-delete-my-NordVPN-account.htm).
I want a refund and/or to cancel auto-renewal for my subscription through my Nord Account.
* Follow our [guide on NordVPN’s money-back policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy) to get a refund for your purchase.
* Read our guide on [how to cancel auto-renewal for your subscription](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-a-subscription) through your Nord Account.
Manage all of your cybersecurity needs on one platform with your [Nord Account](https://my.nordaccount.com/dashboard/).
|
https://support.nordvpn.com/hc/en-us/articles/19571345334033-What-is-a-Nord-Account-and-how-do-you-use-it
|
How to set up secure cloud storage with NordLocker
|
If you have purchased a bundle package with NordVPN, such as Ultra or Full, next to NordVPN service, you also receive NordLocker cloud storage service, which takes security to further heights! In this article, we will cover what you need to know to get started with NordLocker to use your purchased bundle to its full potential.
In this article, we will cover:
* [Accessing Nord Account](
* [What is NordLocker](
* [Why encrypt files?](
* [How to get started with NordLocker](
## Accessing Nord Account
When purchasing NordVPN or its bundles, you are automatically granted access to Nord Account. This account page lets you easily manage all of your Nord Security services from a single control panel.
Learn more when reading [our article on what Nord Account is and how to use it](https://support.nordvpn.com/hc/en-us/articles/19571345334033-What-is-a-Nord-Account-and-how-do-you-use-it).
## What is NordLocker
With the [Full and Complete bundles](https://nordvpn.com/pricing/), you will receive [NordLocker](https://nordlocker.com/), an easy-to-use file encryption tool that lets you store and share your data securely. [Learn more about what NordLocker is](https://support.nordlocker.com/hc/en-us/articles/360015151437-What-is-NordLocker).A Locker is NordLockers' encrypted folder. It contains your files and configuration data. No one apart from you can access the files you put in a Locker unless you give other people access.
[Learn how to grant other people access to your files on NordLocker](https://support.nordlocker.com/hc/en-us/articles/32188001657617-How-to-share-NordLocker-s-files-via-email-with-another-user).
### Why encrypt files?
Your computer contains a lot of sensitive data like photos of passports and IDs, scanned copies of legal documents, medical and tax information, personal notes, pictures, videos, and more. All of this information could be accessed by hackers if unprotected under additional security layers.
In cases when these files need to be shared with trustworthy people, you can do that safely thanks to [public-key cryptography](https://nordlocker.com/blog/public-key-encryption/).
## How to get started with NordLocker
By purchasing a NordVPN bundle that already includes NordLocker, you will simply need to proceed with logging in to the Web app and creating a Cloud password specifically for NordLocker. [Read NordLocker's article on how to get started](https://support.nordlocker.com/hc/en-us/articles/360015151437-What-is-NordLocker#:~:text=by%20NordLocker%27s%20encryption.-,Getting%20started%20with%20NordLocker,-To%20start%20using).
If you have any questions or wish to learn more, explore [NordLocker's Help Center](https://support.nordlocker.com/hc/en-us).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBF0SyhpHjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJZL2hjL2VuLXVzL2FydGljbGVzLzMzNDM2OTk2NDMyOTEzLUhvdy10by1zZXQtdXAtc2VjdXJlLWNsb3VkLXN0b3JhZ2Utd2l0aC1Ob3JkTG9ja2VyBjsIVDoJcmFua2kG--17c37dc5504f3a446d88167295c1ad38084ee564
|
How to get NordVPN with activation code
|
To begin using NordVPN, you must activate your account using a [25-character “activation key”](https://my.nordaccount.com/activate/), which can be purchased from a physical or online retailer. This is the only method available for activating your account using the activation key.
To activate NordVPN with an activation key, follow the instructions below:
1. Enter your NordVPN activation code and your email address, then click Continue.
2. Check for the verification code in your email inbox.
3. Copy the verification code from the email we sent you and paste it into the box.
4. If you are a new NordVPN user, create a password for your Nord Account. Otherwise, type in your old password to log in.
5. Download the NordVPN app.
After you've set up your NordVPN account with the activation code and downloaded the app - you'll need to install it. Read our blog's article on [how to set up NordVPN](https://nordvpn.com/blog/how-to-set-up-a-vpn/).
If you experience any error when entering the activation code, please check [our article on common issues with activation codes](https://support.nordvpn.com/hc/en-us/articles/20286544549777-Common-issues-with-activation-codes).A useful reminder: Using a cracked version of NordVPN may lead to the loss of sensitive information, such as personal credentials. There is software online that promises one free access to ”cracked” NordVPN accounts. However, NordVPN serial cracks are most often chock-full of malware, adware intended to gain access to your credentials or devices, or other online threats. We recommend that you read about the [dangers of cracking programs](https://nordvpn.com/blog/crack/).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEvyoDnEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzE5Njg1OTk1ODUxNjY1LUhvdy10by1nZXQtTm9yZFZQTi13aXRoLWFjdGl2YXRpb24tY29kZQY7CFQ6CXJhbmtpBw%3D%3D--99b45e9e445f8c529a79fd09b8a10ebf3c009f53
|
Resetting your application preferences
|
Find the relevant instructions by selecting the operating system below.
* [Windows](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kI--db84a922be260ce3b52d42c73ba80aa954e8b9a7#Windows)
* [macOS](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kI--db84a922be260ce3b52d42c73ba80aa954e8b9a7#macOS)
* [Android](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kI--db84a922be260ce3b52d42c73ba80aa954e8b9a7#Android)
* [Linux](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kI--db84a922be260ce3b52d42c73ba80aa954e8b9a7#Linux)
To reset your preferences on the NordVPN [Windows](https://nordvpn.com/download/windows/) app, follow these steps:
1. Open NordVPN, and click on the gear:
2. Head to general:
3. Scroll down and click run diagnostics:
4. Click reset app:It may take up to a few minutes for the app to reset.
Your application preferences and settings will now be reset, and you will be asked to log back in.
To reset your NordVPN application settings on [macOS](https://nordvpn.com/download/mac/), follow these steps:
1. Close the NordVPN application completely by right-clicking the NordVPN in the Dock and selecting Quit:
2. Open the Terminal by pressing Command(⌘) + space bar and typing terminal in the search field:
3. In the Terminal, run these commands:If the application was downloaded from the [App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485):
```
defaults delete com.nordvpn.osx-apple
```
If the application was downloaded directly from our [website](https://nordvpn.com/en-us/offer/download/mac/):
```
defaults delete com.nordvpn.macos
```
Your application preferences will now be reset.
To reset your NordVPN application settings on [Android](https://nordvpn.com/offer/download/android/?vpn=brand&nc=Search_-_Belgium_-_Brand+Generic_-_Phrase_-_EN_-_DMT_-_EUR&ns=google&nm=cpc&nt=nordvpn%20android&gad_source=1&gclid=Cj0KCQjw1um-BhDtARIsABjU5x5nKMAMfSYpwSgBIbtcGhZn3uFzM41Em4o4ibJfHtqlYWqrtZmgbkwaAu_qEALw_wcB), follow these steps:
1. Find the NordVPN app on your home screen, long-press the icon, and select app info:
2. A setting window will appear, select storage & cache:
3. Click clear storage:
4. A pop-up will appear, click delete:
Your app preferences have now been reset.
To reset your preferences on the NordVPN [Linux](https://nordvpn.com/download/linux/) app, follow these steps:
1. Press Ctrl + Alt + T to open the terminal.
2. Type the following command and press Enter:
```
sudo rm /var/lib/nordvpn/data/settings.dat
```
3. Next, type the following command and press Enter:
```
sudo rm -rf ~/.config/nordvpn
```
Your app preferences have now been reset.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGn5fN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNTgyMTkxNTA1LVJlc2V0dGluZy15b3VyLWFwcGxpY2F0aW9uLXByZWZlcmVuY2VzBjsIVDoJcmFua2kI--db84a922be260ce3b52d42c73ba80aa954e8b9a7
|
I forgot my NordVPN password. What to do?
|
1. Go to the Nord Account entry page: <https://my.nordaccount.com/>, and click on Log in to Nord Account. 
2. Click on Forgot your password? After that, enter your registered E-Mail address and click on Send Reset Link.
3. A password reset link will be automatically sent to your e-mail:
4. Go over to your e-mail account and use the password reset link to set a new NordVPN password. Afterward, you will be able to log in to our applications and connect to our servers.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFo2XTZEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzE5NjI1NjY1OTgwNDMzLUktZm9yZ290LW15LU5vcmRWUE4tcGFzc3dvcmQtV2hhdC10by1kbwY7CFQ6CXJhbmtpCQ%3D%3D--6a4953db371b5a03b34e7877eba4dd5d25805bc3
|
How to share a wireless NordVPN connection on Windows?
|
If you have a device that is not able to connect to NordVPN directly, you can connect to your NordVPN via hotspot, Wi-Fi, or ethernet cable by using a Windows computer. To get started with sharing your NordVPN connection, choose the applicable section below:
* [Mobile hotspot Win10](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH6mgyDHToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzMyNDQ4Njg5NDA0NDMzLUhvdy10by1zaGFyZS1hLXdpcmVsZXNzLU5vcmRWUE4tY29ubmVjdGlvbi1vbi1XaW5kb3dzBjsIVDoJcmFua2kK--d8231be32e76df3637fc2319fca953642d919891#Mobile-hotspot-Win10)
* [Wi-Fi Win 7/8.1/10](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH6mgyDHToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzMyNDQ4Njg5NDA0NDMzLUhvdy10by1zaGFyZS1hLXdpcmVsZXNzLU5vcmRWUE4tY29ubmVjdGlvbi1vbi1XaW5kb3dzBjsIVDoJcmFua2kK--d8231be32e76df3637fc2319fca953642d919891#Wi-Fi-Win-7%2F8.1%2F10)
* [Ethernet](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH6mgyDHToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFx001wHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJcL2hjL2VuLXVzL2FydGljbGVzLzMyNDQ4Njg5NDA0NDMzLUhvdy10by1zaGFyZS1hLXdpcmVsZXNzLU5vcmRWUE4tY29ubmVjdGlvbi1vbi1XaW5kb3dzBjsIVDoJcmFua2kK--d8231be32e76df3637fc2319fca953642d919891#Ethernet)
## Share a NordVPN connection via a mobile hotspot on Windows 10
NOTE: A mobile hotspot will NOT work with the NordLynx protocol. Make sure to enable the OpenVPN UDP/TCP protocol instead.
To set up a NordVPN connection using a mobile hotspot on Windows 10, follow the steps below:
1. Go to settings.
2. Click network & internet.
3. Click mobile hotspot.
4. Select share over Wi-Fi and enable mobile hotspot.
5. Go to settings.
6. Select network and Internet.
7. Scroll down to your NordVPN adapter and click edit.Please note: After adjusting the adapter, you will need to switch to a TCP or UDP protocol within the NordVPN app.
1. Open the sharing tab.
2. Check allow other network users to connect through this computer's internet connection.
3. Select your newly created hotspot from the dropdown menu.
4. Connect to the hotspot with the device that you would like to connect to NordVPN.
After completing these steps, your mobile hotspot will be configured to share the VPN connection with other devices. Make sure to test the connection and ensure that all connected devices are successfully using the shared VPN connection. You can check your connection in the [NordVPN DNS Leak Test](https://nordvpn.com/dns-leak-test/).
## Share a NordVPN connection via Wi-Fi from Windows 7/8.1/10
Note: Recent Intel Wireless Adapters don’t support the wireless hosted network feature on Windows 10. For more information, visit [Intel's support page](https://www.intel.com/content/www/us/en/support/articles/000023257/wireless.html).
To share a NordVPN connection via Wi-Fi on Windows 7/8.1/10 follow these steps:
1. Connect your Windows PC to your network via Wi-Fi.
2. Search Command Prompt in the Windows Search bar, right click it to run as administrator.
3. In Command Prompt, type the following:
```
netsh wlan show drivers
```
If the hosted network supported line says no, look for a newer version of your adapter drivers and install them.
4. Type in the following command:
```
netsh wlan set hostednetwork mode=allow ssid=NetworkName key=NetworkPassword
```
You should see something similar to this:
5. To activate this virtual network, type:
```
netsh wlan start hostednetwork
```
6. If you get the message “The hosted network couldn't be started. The group or resource is not in the correct state to perform the requested operation output” after performing netsh wlan start hostednetwork, try the following:Open the run window by pressing windows button + R.
7. Type in:
```
mmc devmgmt.msc
```
8. Once the device manager is open, navigate to Network Adapters and right-click microsoft hosted network virtual adapter.
9. Select enable.
10. Type the following command again:
```
netsh wlan start hostednetwork
```
11. Open the network and sharing Center by right-clicking the network icon in the system tray.
12. Click change adapter settings.
13. Right-click the TAP-NordVPN Windows Adapter V9 adapter.
14. Select properties.
15. Open the sharing tab.
16. Check allow other network users to connect through this computer’s Internet connection box.
17. Select the local area connection from the drop-down list.
18. Click ok.
19. Connect to one of our VPN servers in the NordVPN application.
To check the status of your virtual adapter, type the following:
```
netsh wlan show hostednetwork
```
To stop the virtual interface, type:
```
netsh wlan stop hostednetwork
```
After completing the steps, your NordVPN connection will successfully be shared via Wi-Fi.
## Sharing a NordVPN connection through an Ethernet cable
If you're using an Ethernet cable to connect your PC to the network, you'll need a second Ethernet port to share your NordVPN connection with another device.
Laptops should connect to the network via Wi-Fi, leaving their ethernet port free for the device without the NordVPN connection.
To share your NordVPN connection through an Ethernet cable, follow the steps below:
1. Open the network and sharing center by right-clicking the network icon in the system tray.
2. Click open network & internet settings.
3. Click change adapter options.
4. There should be at least three interfaces:
* Your internet connection
* The interface you will use to connect the device without a NordVPN connection
* The TAP adapter used by the NordVPN app to establish a NordVPN connection
1. Right-click the TAP-NordVPN Windows adapter.
1. Select properties.
2. Open the sharing tab.
3. Tick allow other network users to connect through this computer's internet connection.
4. Choose the network interface that you will share the connection with.
5. Click ok.
6. Switch to the UDP or TCP protocol in the NordVPN app.
7. Connect the desired device to your PC using an Ethernet cable.
8. Once you see the Ethernet interface trying to identify the connection, connect to NordVPN using the NordVPN app.
Once you have followed these steps, the NordVPN connection will be shared with the device.
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|
What is a Nord Account, and how do you use it?
|
A Nord Account lets you easily manage all of your Nord Security services (including [NordVPN](https://nordvpn.com/pt-br/), [NordPass](https://nordpass.com/), and [NordLocker](https://nordlocker.com/)) from a single control panel.
### What can I do with a Nord Account?
1. Manage all of your Nord Security accounts in one place.
2. Use one login to sign in to all your Nord Security accounts.
3. Upgrade your service plans.
4. Cancel auto-renewal for your subscriptions.
If you have a NordVPN, NordPass, or NordLocker account, you’re automatically eligible for a [Nord Account](https://my.nordaccount.com/) and can start using it right away.
### Why use a Nord Account?
* No need for multiple accounts and passwords. Use your Nord Account credentials to easily sign in to all of your Nord Security accounts — you need just one email address and one password.
* Manage all services in one place. Once you sign in to your Nord Account, you’ll be able to view and extend your Nord Security subscriptions, cancel auto-renewal, see your billing history, download apps, and read the latest security reports.
* Simplify logins. A Nord Account lets you sign in to any of your Nord Security accounts with one click — simply look for the “Log in with Nord Account” button in Nord Security apps. Nord Accounts use the “OpenID Connect” standard for user authentication.
## Using a Nord Account
I’m a NordVPN user. What do I need to do?
Nothing! Your NordVPN account details automatically transfer to your Nord Account. Simply [sign in to your Nord Account](https://nordaccount.com/login/) to manage your Nord Security subscriptions and auto-renewals.
I want to get NordVPN. What do I need to do?
I use other Nord Security products and already have a Nord Account:
You can get NordVPN in three easy steps:
1. [Log in to your Nord Account](https://nordaccount.com/login/).
2. Go to the Dashboard, and under NordVPN, click Upgrade plan.
3. The checkout page will open. Select a plan and complete your payment.
Now, you can sign in to NordVPN with your Nord Account login.
I have never used Nord Security products:
You can subscribe to NordVPN and start using your new Nord Account in four easy steps:
1. [Choose a subscription plan](https://nordvpn.com/pricing/).
2. Fill in your details and complete your payment.
3. You will be sent a Nord Account registration link to the email address you signed up with. Click on the link and create a password.
4. [Download the NordVPN app](https://nordvpn.com/download/) and sign in with your Nord Account credentials.
I want to delete/close my Nord Account. How can I do it?
Follow the steps in our [article on how to delete or close your Nord Account](https://support.nordvpn.com/FAQ/1521982312/How-can-I-delete-my-NordVPN-account.htm).
I want a refund and/or to cancel auto-renewal for my subscription through my Nord Account.
* Follow our [guide on NordVPN’s money-back policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy) to get a refund for your purchase.
* Read our guide on [how to cancel auto-renewal for your subscription](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-a-subscription) through your Nord Account.
Manage all of your cybersecurity needs on one platform with your [Nord Account](https://my.nordaccount.com/dashboard/).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEfFs%2FMEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBF0SyhpHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzE5NTcxMzQ1MzM0MDMzLVdoYXQtaXMtYS1Ob3JkLUFjY291bnQtYW5kLWhvdy1kby15b3UtdXNlLWl0BjsIVDoJcmFua2kG--b0ebfe94eb88cc8a108fadeed0cdbcfe847d5ad1
|
Installing NordVPN (App Store) version on macOS
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
This article will help you set up the [NordVPN application on your Mac](https://nordvpn.com/download/mac/) and connect to a VPN server. Note: The NordVPN (App Store) app is compatible with macOS 11 and later versions.
## Table of contents:
* [Downloading and installing](
* [Setting up the application](
* [Connecting to servers](
* [NordVPN features menu](
* [NordVPN preference settings](
## Downloading and installing
1. Go to the [NordVPN app page in the App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485#?platform=mac) or click download the App Store version of NordVPN on our downloads page:
2. Agree to Open App Store.
3. When the App Store launches, click on the blue Get button and choose to Install the app.
4. Once the download is finished, press the Open button.
## Setting up and using the application
1. Open your Launchpad and click on the NordVPN icon.
2. You can Log In or Sign Up in the top-right corner of the screen.
3. You will be redirected to your Nord Account. To log in, enter your registered email address and password. You can also sign in using your Google account or Apple ID or by entering a code. If you are a new user, you will need to create a [Nord Account](https://my.nordaccount.com/) by entering your email address and other required information.
4. After completing the above steps, you will be prompted to open the NordVPN app. Agree always to allow Nord Account and grant access to the app.
5. After a successful login, you will see the main NordVPN application window.Here, you can find NordVPN servers and navigate in the map itself, search bar, or specialty section.
## Connecting to servers
1. The Quick Connect button in the top-right corner will automatically connect you to a server.
2. To connect to a specific server, click on the Search field in the top-left corner of the app. Enter a country, a category, or a specific server number (e.g., Canada #1224) to find what you need.
3. All servers in the left sidebar are sorted by country and specialty.To connect to a specialty server, hover over one of the categories under [Specialty Servers](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained), and click on the three-dot menu to select a Country.
4. To connect to a specific country, click on it.
## NordVPN features menu
### Map
* Map - here, you can find and navigate NordVPN servers in the map itself, search bar, or specialty section
### Threat Protection Pro™/Threat Protection
* Threat Protection Pro™ is a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn more about[ Threat Protection Pro™](https://nordvpn.com/features/threat-protection/).If your NordVPN subscription doesn’t include Threat Protection Pro™, you can use the Threat Protection feature instead. It blocks intrusive ads and malicious domains based on DNS filtering and works whenever you’re connected to a VPN server. Threat Protection comes with all NordVPN plans.
### Meshnet
* The [Meshnet](https://nordvpn.com/meshnet/) feature helps you to access devices over encrypted tunnels. [Learn more about Meshnet](https://meshnet.nordvpn.com/getting-started/meshnet-explained).
### Dark Web Monitor
* [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) scans the internet for any credential leaks associated with your registered NordVPN e-mail address.
### Presets
Presets let you load up a specified set of configurations, including server number, type, protocol, and more. You can configure your settings to experience a smooth session, for e.g., so that a streaming service or a game loads up instantly!
#### How to set up presets?
Start at the preferences page. You can either edit an existing preset or create a new one by clicking Add new.Let's build it from scratch. After pressing Add new, you will see a menu with the settings you can use. Give the preset a name. Next, select from available VPN protocols. If you change the default setting Use recommended, you’ll be able to alter the server type. Here you can set a specialty server or any regular one as your type.Depending on the server availability, you may also have the choice of selecting a specific region.Finally, you can add either a web page or an app to the preset. It will be displayed under the preset name on the main screen. If you press Add link button, a field will appear for the URL of the website you would like easy access to. After inserting the URL, press Enter to register it. When you're done, press Save preset, and it will be added to the main screen.
### Statistics
* Statistics show you more information about your connection.
### Settings
To change application settings and find various features click on the gear icon at the bottom-left corner of the app:
* Settings tab displays the NordVPN app settings.
### Quick Help
* Here you can find your connection logs, a direct to our Help Center, or our customer support email.
## NordVPN settings
### General
* Launch the app on computer startup — toggle to open the NordVPN app automatically every time you turn your device on.
* VPN Protocol — this option will let you choose from 3 different [connection protocols](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) (OpenVPN UDP, OpenVPN TCP, and NordLynx).
* Help Us Improve — makes NordVPN better by sending us aggregated anonymous data.
### Auto-connect
* When using an untrusted network — toggle to automatically be connected to a VPN when you're connected to a network that is not added to a Trusted network list.
* Connect to — you can select a specific country from the list.
* The current network — shows the network you are currently connected to.
* Trusted network — you won't be automatically connected to a VPN while on a trusted Wi-Fi network.
### Kill Switch
* [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) prevents unprotected access to the internet when your VPN connection accidentally drops.
* Advanced Kill Switch is an additional layer of security that can be enabled to prevent WebRTC leaks. However, it functions separately from the system-wide Internet Kill Switch. Read [more information about Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work).
* Stay invisible on a local network — this will let you [keep your device invisible on an unsafe local network](https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS).
### Appearance
* Appearance settings let you add an application to your dock and menu bar. Also, it lets you choose between dark and light modes.
### Other Apps
* Other Apps tab introduces other [Nord Security](https://nordsecurity.com/) products. As well as a scannable QR code that directly leads you to the NordVPN mobile app download.
### Account
* Account section shows your NordVPN profile and subscription information. Here you’ll also find links to [NordVPN Terms of Services](https://my.nordaccount.com/legal/terms-of-service/) and [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHa8kGjEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEe9MByEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwNDkyMzk1NDAzOTIxLUluc3RhbGxpbmctTm9yZFZQTi1BcHAtU3RvcmUtdmVyc2lvbi1vbi1tYWNPUwY7CFQ6CXJhbmtpCQ%3D%3D--4f7253d1a859b2142ab639a8966bdfe4bafa250f
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Set up NordVPN on a Smart TV or Console
|
There are a few [ways to set up a VPN for your Smart TV](https://nordvpn.com/blog/vpn-for-smart-tv/) or console. Picking the best method will depend on your specific device. Choose the relevant option from the list below:
* Setting up NordVPN connection on TVs
* [Android-based TVs and Android TV boxes](
* [Amazon Fire TV](
* [Apple TV](
* [Chromecast and Roku](
* [KODI extension](
* [Samsung TV](
* Setting up NordVPN connection on gaming consoles
* [Xbox](
* [PlayStation](
* [Nintendo Switch](
## Setting up NordVPN connection on TVs
Most smart TVs don’t support built-in VPN functionality, with the exception of Android-based TVs, but you can get a VPN on TV with an additional step. Try the connection methods listed below:
### Android-based TVs and Android TV boxes
* Download the native [NordVPN app for Android TV](https://nordvpn.com/download/android-tv/). Learn [how to use NordVPN for Android TV](https://support.nordvpn.com/hc/en-us/articles/19928244437777-Installing-and-using-NordVPN-on-Android-TV-or-Nvidia-Shield).
* [Set up SmartDNS on Android TV](https://support.nordvpn.com/hc/en-us/articles/19564451081873-How-to-Set-Up-SmartDNS-on-Apple-TV).
* [Set up a NordVPN on your router](https://support.nordvpn.com/hc/en-us/articles/19426084718865-Setting-up-a-router-with-NordVPN).
* [Share a wireless VPN connection](https://support.nordvpn.com/hc/en-us/articles/19916181239313-Share-a-wireless-VPN-connection-Windows) from your Windows PC.
* [Share a VPN connection through an Ethernet cable](https://support.nordvpn.com/hc/en-us/articles/19918886350097-Sharing-a-VPN-connection-through-an-Ethernet-cable) from your Windows PC.
### Amazon Fire TV
* Download the native [NordVPN app for Amazon devices](https://nordvpn.com/download/firestick/). Learn [how to install NordVPN on Amazon Fire devices](https://support.nordvpn.com/hc/en-us/articles/19453529667089-Installing-NordVPN-on-Amazon-Fire-devices).
* [Set up a NordVPN on your router](https://support.nordvpn.com/Connectivity/Router/1047409322/Setting-up-a-router-with-NordVPN.htm).
* [Share a wireless VPN connection](https://support.nordvpn.com/Connectivity/Windows/1088053522/Sharing-a-wireless-Virtual-Private-Network-connection-from-your-Windows-PC.htm) from your Windows PC.
### Apple TV
* Download the native [NordVPN app for Apple TV](https://nordvpn.com/download/apple-tv/).
* [Set up SmartDNS on Apple TV](https://support.nordvpn.com/hc/en-us/articles/19564451081873-How-to-Set-Up-SmartDNS-on-Apple-TV).
* [Set up a NordVPN on your router](https://support.nordvpn.com/Connectivity/Router/1047409322/Setting-up-a-router-with-NordVPN.htm).
* [Share a wireless VPN connection](https://support.nordvpn.com/Connectivity/Windows/1088053522/Sharing-a-wireless-Virtual-Private-Network-connection-from-your-Windows-PC.htm) from your Windows PC.
* [Share a VPN connection through an Ethernet cable](https://support.nordvpn.com/Connectivity/Windows/1047409882/Sharing-a-VPN-connection-through-an-Ethernet-cable.htm) from your Windows PC.
### Chromecast and Roku
* [Set up a NordVPN on your router](https://support.nordvpn.com/Connectivity/Router/1047409322/Setting-up-a-router-with-NordVPN.htm).
* [Share a wireless VPN connection](https://support.nordvpn.com/Connectivity/Windows/1088053522/Sharing-a-wireless-Virtual-Private-Network-connection-from-your-Windows-PC.htm) from your Windows PC.
### KODI extension
* [Set up a KODI extension on NordVPN](https://support.nordvpn.com/hc/en-us/articles/19563635506065-How-can-I-use-Kodi-with-NordVPN).
### Samsung TV
* [Set up a NordVPN on your router](https://support.nordvpn.com/Connectivity/Router/1047409322/Setting-up-a-router-with-NordVPN.htm).
* [Share VPN via a mobile hotspot on Windows 10](https://support.nordvpn.com/hc/en-us/articles/19748256261649-Share-VPN-via-a-mobile-hotspot-on-Windows-10).
* [Share a wireless VPN connection](https://support.nordvpn.com/Connectivity/Windows/1088053522/Sharing-a-wireless-Virtual-Private-Network-connection-from-your-Windows-PC.htm) from your Windows PC.
* [Share a VPN connection through an Ethernet cable](https://support.nordvpn.com/Connectivity/Windows/1047409882/Sharing-a-VPN-connection-through-an-Ethernet-cable.htm) from your Windows PC.
## Setting up NordVPN connection on gaming consoles
Video game consoles such as Xbox, Playstation, or Nintendo Switch do not support built-in VPN functionality, however, you can set up a VPN on your gaming console with a few additional steps.
### Xbox console
If you want to set up a [VPN on Xbox](https://nordvpn.com/download/xbox/), try this:
* [Install NordVPN on your router](https://nordvpn.com/blog/setup-vpn-router/) and connect your Xbox to the Wi-Fi.
* [Connect Xbox to your Windows PC](https://nordvpn.com/download/xbox/#:~:text=Connect%20Xbox%20to%20your%20Windows%20PC).
### Playstation console
If you want to set up a [VPN on PlayStation](https://nordvpn.com/download/playstation/), try this:
* [Install NordVPN on your router](https://nordvpn.com/blog/setup-vpn-router/) and connect your Playstation to the Wi-Fi.
* [Connect PlayStation to your Windows PC](https://nordvpn.com/download/playstation/#:~:text=Connect%20PlayStation%20to%20your%20Windows%20PC).
### Nintendo Switch console
If you want to set up a [VPN on a Nintendo Switch](https://nordvpn.com/download/nintendo-switch/), try this:
* Connect via mobile hotspot:
1. Install NordVPN to a device of your choice (laptop, smartphone, or tablet)
2. Connect to any NordVPN server.
3. [Set up a mobile hotspot](https://support.nordvpn.com/hc/en-us/articles/19748256261649-Share-VPN-via-a-mobile-hotspot-on-Windows-10).
4. Connect your Nintendo Switch to the hotspot.
* [Install NordVPN on your router](https://nordvpn.com/blog/setup-vpn-router/) and connect your Nintendo Switch to the Wi-Fi.
The NordVPN service should never be used to bypass copyright regulations. NordVPN does not promote, condone, or endorse the use of the service for such purposes. For more details, please read the NordVPN [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH8EBC4EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgsuKuEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzE5NDgyMjQxMjAzMjE3LVNldC11cC1Ob3JkVlBOLW9uLWEtU21hcnQtVFYtb3ItQ29uc29sZQY7CFQ6CXJhbmtpCA%3D%3D--ec7dbd497bf67a38e05c79f837cf124bc2589f44
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How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBF0SyhpHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kH--f51cf0267889eab8d67007bff744ce092b005d06
|
What is NordPass?
|
NordPass is a tool designed to help you manage your passwords securely and effortlessly. Created by NordSecurity, the same company behind NordVPN, NordPass allows you to store login details, autofill forms, keep private notes safe, and generate strong passwords. Like other NordSecurity products, NordPass integrates with your Nord Account for easy access and management.
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|
What is Nord Account?
|
With your Nord Account, you can easily manage all your Nord products, including NordVPN, NordPass, and NordLocker. Purchasing NordVPN or any bundle provides automatic access to a Nord Account. Guidance on how to access NordPass using your Nord Account is provided later in this article.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFx001wHjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBF0SyhpHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzMzNDY3NjkwODczMTA1LUhvdy10by1zZXQtdXAtcGFzc3dvcmQtbWFuYWdlci13aXRoLU5vcmRQYXNzBjsIVDoJcmFua2kI--97cfc759433edaec731552c061ddd22ed16b7814
|
How to get started with NordPass?
|
The process to start with NordPass is detailed below.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFx001wHjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBF0SyhpHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzMzNDY3NjkwODczMTA1LUhvdy10by1zZXQtdXAtcGFzc3dvcmQtbWFuYWdlci13aXRoLU5vcmRQYXNzBjsIVDoJcmFua2kI--97cfc759433edaec731552c061ddd22ed16b7814
|
How to set up password manager with NordPass
|
If you've subscribed to a NordVPN Plus, Complete, or Ultra plan, you've got a bundle that includes the NordPass password manager. This guide will walk you through setting it up and securing your passwords.
In this article, we will cover:
* [What is NordPass?](
* [What is Nord Account?](
* [How to get started with NordPass?](
* [Installing NordPass](
* [Logging into NordPass](
## What is NordPass?
NordPass is a tool designed to help you manage your passwords securely and effortlessly. Created by NordSecurity, the same company behind NordVPN, NordPass allows you to store login details, autofill forms, keep private notes safe, and generate strong passwords. Like other NordSecurity products, NordPass integrates with your Nord Account for easy access and management.
## What is Nord Account?
With your Nord Account, you can easily manage all your Nord products, including NordVPN, NordPass, and NordLocker. Purchasing NordVPN or any bundle provides automatic access to a Nord Account. Guidance on how to access NordPass using your Nord Account is provided later in this article.
[Learn more about Nord Account and how to use it.](https://support.nordvpn.com/hc/en-us/articles/19571345334033-What-is-a-Nord-Account-and-how-do-you-use-it)
## How to get started with NordPass?
The process to start with NordPass is detailed below.
### Installing NordPass
Start securing your passwords with NordPass by choosing your preferred installation method:
* You can install the NordPass application directly on your device. [Installation guides for different operating systems are available. ](https://support.nordpass.com/hc/en-us/articles/360004799257-Installing-NordPass-desktop-application)
* Alternatively, for seamless browsing, install the NordPass browser extension – [learn how across various browsers.](https://support.nordpass.com/hc/en-us/articles/360010298318-Adding-the-NordPass-browser-extension)
* MacOS users also have the option to add the Safari NordPass extension. [Learn how to do that.](https://support.nordpass.com/hc/en-us/articles/360009942298-NordPass-Safari-extension-setup-for-macOS)
### Logging into NordPass
Once installed, open your NordPass application or browser extension and click Login with Nord Account. Enter your Nord Account credentials to log in, and you're all set!
Learn more about the password manager, and if you need any further assistance, visit [NordPass's Help Center](https://support.nordpass.com/hc/en-us).
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|
What is your money-back policy?
|
Here is the refund and cancellation policy at the core of our 30-day money-back guarantee:
“...if you are not satisfied with our Services, you may cancel the Subscription and request a refund within 30 days following your purchase of our Services (“Money Back Guarantee”). Please note that Subscriptions may be refunded on the basis of the Money Back Guarantee only after the initial purchase. Once a Subscription is renewed, it cannot be refunded on the basis of the Money Back Guarantee, unless applicable law provides otherwise.”
This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
Here are our instructions for [how to cancel](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription) automatic payment renewal.
## Requesting a refund
Previously, refunds could only be processed through our support team. We have now implemented an automated refund system that is more efficient, faster, and convenient for our customers to use. This change also improves our ability to gather feedback, allowing us to better understand issues and improve our service. As we continue to refine this new process, your feedback is welcomed to help us enhance it further.
To request a refund for your payment, contact our customer support team via live chat available in the bottom right corner of the page, and indicate you would like us to refund your payment.
1. You will receive a link to your Nord Account dashboard. Follow the link and verify it’s you who’s trying to access the account.
2. In the following window, you will see which payments are eligible for a refund. Such payments will have a Refund button available. To proceed, click on Refund.Please keep in mind that not all payments are eligible for refunds, and certain terms apply depending on where you bought the subscription:
* * Apple App Store: Subscriptions purchased via the Apple App Store are subject to Apple's refund policies. We're unable to issue refunds for payments made through the Apple App Store. For assistance, please reach out to Apple directly via Apple Support.
* Amazon Appstore: If you've purchased your subscription through the Amazon App Store, contact Amazon directly for assistance via Amazon Support.
* Google Play Store: Refunds for payments made through the Google Play Store can be requested through NordVPN’s customer support, provided they fall within the refund terms outlined above. Additionally, if the payment was made within the last 48 hours, you can request a refund directly from your Google Play account. For more details, visit Google Play Support.
* Retailers or resellers: If you've purchased a subscription outside the NordVPN website (e.g., physical store, online shop, or marketplace like BestBuy or StackSocial), please contact the retailer directly regarding the refund.
1. In the following window, select the reason for canceling the service and requesting a refund. Your feedback is invaluable because it helps us pinpoint areas for improvement and ensures a better experience for all our users.Once completed, click Submit and Continue. 
2. You will see your refund summary. You can confirm it by clicking Refund.
3. After submitting the request, you will receive a confirmation email saying that your refund has been ordered.
4. You should now see the refund status for your payment as Refund Processing. This means that your request has been received and is currently being processed. This process can take up to a few hours*.*Please note, that due to recent implementation, it may take up to 4 hours for a refund request to be processed.
5. Once the refund is complete, the refund status on your dashboard will change to Refunded, and you will receive a confirmation email. Please note that depending on your payment method, it may take up to 10 business days for the refund to reach your account. If there was an error or you have any other questions, please contact our customer support team directly.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH9Jde2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBF0SyhpHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2OTkxMzExMTIxLVdoYXQtaXMteW91ci1tb25leS1iYWNrLXBvbGljeQY7CFQ6CXJhbmtpCQ%3D%3D--021ea4f94e4e6e107ff69f8d1366869365811c21
|
How to start using NordVPN dedicated IP
|
If you are interested in using [NordVPN's dedicated IP](https://nordvpn.com/features/dedicated-ip/) but are unsure where to start, this article will introduce you to the steps needed to begin using it today.NordVPN's dedicated IP is an [IP address](https://nordvpn.com/what-is-my-ip/) assigned to a specific server and only available to the account it has been purchased for. This means that if you get a dedicated IP - it is not going to be shared amongst other users, which results in receiving better connection and less Captcha requests.
1. First, to be able to start using our dedicated IP, you have to purchase this service alongside an either a new NordVPN subscription or an existing one. To do that, check out our article on how to purchase a dedicated IP address.
2. After you have purchased it, you have to set up the dedicated IP, before you can start using it.
3. Choose the OS you're going to use it on and follow the guidelines in order to connect to your dedicated IP:
* [How to connect to your dedicated IP on Linux](https://support.nordvpn.com/hc/en-us/articles/19684336200081-How-to-connect-to-your-dedicated-IP-on-Linux)
* [How to connect to your dedicated IP on Windows](https://support.nordvpn.com/hc/en-us/articles/20465449537681-How-to-connect-to-your-dedicated-IP-on-Windows)
* [How to connect to your dedicated IP on macOS](https://support.nordvpn.com/hc/en-us/articles/19678530026641-How-to-connect-to-your-dedicated-IP-on-macOS)
* [How to connect to your dedicated IP on iOS](https://support.nordvpn.com/hc/en-us/articles/19682095316625-How-to-connect-to-your-dedicated-IP-on-iOS)
* [How to connect to your dedicated IP on Android](https://support.nordvpn.com/hc/en-us/articles/19682489581585-How-to-connect-to-your-dedicated-IP-on-Android)
That's it – now you can start enjoying the benefits of your dedicated IP.
If you do not see the dedicated IP option in the specialty servers list, [switch to the TCP, UDP OpenVPN](https://support.nordvpn.com/hc/en-us/articles/20465552867345), or NordLynx protocols. Make note that dedicated IP is not available via browser extension, tvOS, or the IKEv2 protocol.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGs7%2FDbHToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBF0SyhpHjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJOL2hjL2VuLXVzL2FydGljbGVzLzMyODMwNDc3MjgyNDQ5LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOLWRlZGljYXRlZC1JUAY7CFQ6CXJhbmtpCg%3D%3D--111f0ad695fc306a644f14637307c554b39ca253
|
How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHa8kGjEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kG--a3b25a163869f60a4260d96c78a92901681f433d
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How to set up NordVPN with Chrome extension
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## How to set up the NordVPN Chrome extension
1. Download [VPN Chrome extension](https://nordvpn.com/download/chrome-extension/) form our website, or you can get it from [Google Chrome Web Store](https://chromewebstore.google.com/detail/nordvpn-vpn-proxy-for-pri/fjoaledfpmneenckfbpdfhkmimnjocfa).
2. Click on Add to Chrome button. 
3. Chrome might ask you if you want to add the extension. Click Add extension.
4. Then you will receive a NordVPN notification that the extension was added successfully.
5. After the installation is finished, the NordVPN logo will appear on the toolbar in the top-right corner of the browser. Click on the NordVPN logo and you will be prompted to either login or sign up using Nord Account.
## How to use and customize the NordVPN Chrome Extension
Now that you have a VPN for Chrome let's look at how you can make your first connection and adjust the extension settings to suit your needs.
1. Protected status: when you connect to a NordVPN server, this bar will confirm that your connection is successful by displaying the status as Protected.
2. Quick Connect: the fastest way to begin using the NordVPN extension. After pressing Quick Connect, you'll immediately connect to a NordVPN server.
3. Search: whereas the Quick Connect option will decide on a server location for you, this option allows you to specify the country of the NordVPN server.
4. Settings: here, you can find your General, Connection, Security and privacy settings. General: in these settings, you can find your subscription information, application appearance, language preferences, and a function to import and export [split tunneling](https://support.nordvpn.com/hc/en-us/articles/20321703651985-Split-Tunneling-feature-on-NordVPN-extension) settings.Connection: when accessing connection settings, you can choose to automatically connect to NordVPN servers or add URLs that you wish to be excluded from the NordVPN connection.Security and privacy: enable the [WebRTC](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks) Leaks option and the [Threat Protection](https://support.nordvpn.com/General-info/Features/1047407402/What-are-Threat-Protection-and-Threat-Protection-Lite.htm) feature. Also, choose to turn on security warnings for suspicious websites.
5. Support Assistance: more information about the extension and live chat with an agent option can be found here.
6. Notifications: updates and news about the NordVPN extension.
7. Main extension window: If you click here, you can open the main extension window.
8. List of Recently Connected Countries: This section displays the countries to which you have established a recent connection. In case you haven't connected to any server yet, you will find recommendations for countries to connect to.
And that's it! Enjoy browsing securely using your VPN for Chrome.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHuvf6BEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHa8kGjEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJSL2hjL2VuLXVzL2FydGljbGVzLzIwMzQ5NTMzOTQxMjY1LUhvdy10by1zZXQtdXAtTm9yZFZQTi13aXRoLUNocm9tZS1leHRlbnNpb24GOwhUOglyYW5raQc%3D--cf5b85c2c2389e0386572cf98e2beb9014c43be0
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Not sure if your router is supported and/or can't find it on the list above?
|
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHa8kGjEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--a67ded12d8cc20694e688e712d5db7bc684e6b0d
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Setting up a router with NordVPN
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The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol.
## Setup tutorials for supported routers and firmware:
* [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware)
* [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN)
* [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN)
* [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/)
* [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/)
* [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN)
* [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN)
* [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN)
* [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN)
* [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN)
* [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN)
* [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN)
* [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato)
* [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN)
* [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN)
* [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN)
* [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN)
* Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/))
## Not sure if your router is supported and/or can't find it on the list above?
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer.
If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!
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Invisibility on a local network: why we had to build a broken feature?
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Our goal at NordVPN is to provide our customers with intuitive experiences, ease of access, and the most advanced VPN features in the industry. We take pride in our continuous focus on security; however, sometimes, it comes with the cost of building a terrible feature. Here's why.
We recently found ourselves facing a Catch-22 situation, when, due to bugs in Apple's VPN API configuration, we had to choose to either sacrifice our users' experience with the app or, under certain scenarios, put a risk on their security or privacy. We believe such a choice should never occur in the first place, and we suspect that a global tech powerhouse often boasting about its focus on users' privacy understands this as well. As of yet, we are saddened by the fact that our pleas for Apple to implement the necessary fixes on their operating systems continue to be acknowledged yet bafflingly ignored.
Being limited in what we can do on our side, we decided to offer a feature that, while aiming to offer the best possible solution security-wise, radically differs from our vision of an intuitive and smooth experience users should expect from their cybersecurity provider.
Stay invisible on a local network feature is our way to mitigate the TunnelCrack and TunnelVision vulnerabilities present in the VPN industry. In the case of TunnelCrack, certain routers may be configured in a way where they leak VPN traffic when using non-RFC1918 IP addresses, which is an industry-wide issue and only applies to macOS and iOS platforms. TunnelVision attack, in general, is a network technique that uses an operating system's dynamic host configuration protocol (DHCP) to try to route the traffic outside of the VPN's tunnel.
For our macOS VPN clients, the “Stay invisible on a local network” feature automatically sets the appropriate API parameters and alerts users when connected to an unsafe network, mitigating the VPN traffic leak on macOS. We have also built an unsecured network detection feature that will detect non-RFC1918 IP ranges, notify about possible risks, and inform users to enable “Stay invisible on a local network.” On iOS, the app will also inform users when they connect to an unsecured network through push notifications and in-app messages. The feature was fully released by the beginning of August 2023.
In contrast, our iOS VPN clients present more considerable challenges due to issues within Apple's implementation of the API parameters. Notably, in iOS versions 14.2 and above, enabling the "Stay invisible on a local network" feature causes internet connections to crash under certain conditions. It also prevents our VPN application from receiving client updates, leading to user internet connection crashes when updates are released.
The NordVPN team hopes that this inevitably crude solution for an impossible situation will, for the time being, offer sufficient data privacy for our users and – at the same time – prompt Apple to implement the necessary changes faster.
What OS are impacted?
The TunnelCrack and TunnelVision vulnerabilities affect our macOS and iOS VPN clients, while our Android, Linux, and Windows clients were immune due to implemented mitigations.
NordVPN Linux and Windows applications can configure the OS's firewall to prevent any traffic from exiting the device except through the VPN tunnel.
What connectivity limitations are put in place when this feature is turned ON?
With the feature turned ON, users cannot access other network devices, such as computers, printers, or TVs. The feature also blocks AirDrop usage.
What experience-breaking effects can users expect?
Enabling the feature in iOS 16.4 and later versions can prevent the NordVPN application from receiving client updates, leading to crashes of the user's internet connection when updates are released. Once users are cut off from the internet, the only solution is a device restart.
How can users ensure the safety of their data in NordVPN apps?
NordVPN apps do not leak traffic under any known circumstances if the Stay invisible on a local network and Kill Switch features are enabled within the app settings menu. It’s important to note that the feature is only available to iOS versions 16 and above. Visual instructions on [how to enable the feature on iOS](https://support.nordvpn.com/hc/en-us/articles/20225046536593-What-is-an-unsafe-local-network-on-iOS) or how to enable this feature on macOS.
Does the feature protect users from TunnelVision utilizing Option 121, too?Yes, it does.
Can NordVPN provide a bug-free solution without Apple's input?
No. Unfortunately, the bugs that come with using our feature are beyond our control. Apple's team has confirmed the bugs' existence and gave no clear timeline for their resolution.
What else can users do to ensure a better experience using this feature?
We believe that sufficiently maintained digital security is a collective effort. While we will continue searching for better solutions within our capacity, we are adamant that Apple needs to address the urgent issues of significant bugs in their operating systems. We invite everyone who is not indifferent to user privacy and security issues to keep pressuring Apple to fix its shortcomings in VPN API service.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBF8VPDrFjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHa8kGjEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJrL2hjL2VuLXVzL2FydGljbGVzLzI1MjAyNjA1MTk0MjU3LUludmlzaWJpbGl0eS1vbi1hLWxvY2FsLW5ldHdvcmstd2h5LXdlLWhhZC10by1idWlsZC1hLWJyb2tlbi1mZWF0dXJlBjsIVDoJcmFua2kJ--f6d53c4fe60cc850559255379491882f50189d2f
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Set up MS Office, OneDrive or Adobe Cloud
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If you are experiencing issues with accessing Microsoft services such as Microsoft Office, OneDrive, or Office 365 while connected to NordVPN on your Windows PC, please follow one of the troubleshooting methods below:
1. Disable Threat Protection Pro™ or Threat Protection (depending on which one you use) in the app settings.
2. [Change the DNS server addresses](https://support.nordvpn.com/hc/en-us/articles/19920692061969-Changing-DNS-server-addresses-for-MS-Office-OneDrive).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHPDlOzFDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJHa8kGjEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIyNzYwNDI1MTgwOTQ1LVNldC11cC1NUy1PZmZpY2UtT25lRHJpdmUtb3ItQWRvYmUtQ2xvdWQGOwhUOglyYW5raQo%3D--fc971a02c4134ff6c03f195b2dfc88434d04f54d
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How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHuvf6BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kG--682ca0ec0ccc10774c37a2f36ffca9d978ee33d5
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Connect to NordVPN with Firefox extension
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## Setting up NordVPN extension on Firefox
You can get the [VPN service for Firefox](https://nordvpn.com/download/firefox-extension/) from the [Firefox website for extensions](https://addons.mozilla.org/en-US/firefox/addon/nordvpn-proxy-extension/).
1. To install the extension click Add to Firefox.
2. Afterward, you will be prompted to grant permission for this application, click Add.
3. After that, you will be asked to allow the extension to run in a private window, check this and click "Okay". 
4. After the installation is finished NordVPN logo will appear on the Toolbar on the top right corner of the browser.
5. Click on the NordVPN logo and you will be prompted to sign in, use your NordVPN credentials to do so. 
## Using and customizing the NordVPN Firefox Extension
Let's look at how you can make the first connection and adjust the extension settings to suit your needs. 
1. Protected status: when you connect to a NordVPN server, this bar will confirm that your connection is successful by displaying the status as Protected.
2. Quick Connect: the fastest way to begin using the NordVPN extension. After pressing Quick Connect, you'll be immediately connected to a NordVPN server.
3. Search: whereas the Quick Connect option will decide on a server location for you, this option allows you to specify the country of the NordVPN server.
4. Settings: here, you can find your General, Connection, Security and privacy settings.General: in these settings, you can find your subscription information, application appearance, language preferences, and a function to import and export [split tunneling](https://support.nordvpn.com/hc/en-us/articles/20321703651985-Split-Tunneling-feature-on-NordVPN-extension) settings.Connection: when accessing connection settings, you can choose to automatically connect to NordVPN servers or add URLs that you wish to be excluded from the NordVPN connection.Security and privacy: enable the [WebRTC](https://support.nordvpn.com/hc/en-us/articles/20318383008529-How-to-stop-WebRTC-leaks) Leaks option and the [Threat Protection](https://support.nordvpn.com/General-info/Features/1047407402/What-are-Threat-Protection-and-Threat-Protection-Lite.htm) feature. Also, choose to turn on security warnings for suspicious websites.
5. Support Assistance: more information about the extension and live chat with an agent option can be found here.
6. Notifications: updates and news about the NordVPN extension.
7. Main extension window: If you click here, you can open the main extension window.
8. List of Recently Connected Countries: This section displays the countries to which you have established a recent connection. In case you haven't connected to any server yet, you will find recommendations for countries to connect to.
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VPN for Amazon Prime: how to watch it securely
|
Amazon Prime provides a wealth of exclusive content, and to access it safely from any location, a VPN is an excellent choice. By using NordVPN, your connection is securely encrypted, safeguarding your data from hackers and unwanted surveillance. This article will show you how to access the Amazon Prime streaming service with NordVPN.
Table of contents:
* [Required NordVPN servers](
* [Troubleshooting steps](
## Required NordVPN servers
VPN not only allows you to overcome geo-restrictions on Amazon Prime, but it also protects your connection by encrypting your data. This keeps your information secure and private, safeguarding it from hackers and unwanted surveillance while you're streaming. While connected to [NordVPN servers](https://nordvpn.com/servers/), you can safely access Amazon Prime services in the following countries:
* United States
* Japan
* Canada
* United Kingdom
* Australia
* Italy
* France
* Germany
* New Zealand
* and others
Please note that you should only access Amazon Prime in the same region as is stated in the payment details of your Amazon Prime subscription. The terms and conditions of Amazon Prime do not allow you to change the region of your streaming library to one that is different from your billing address.
## Troubleshooting steps
Using a VPN for streaming can lead to several issues, like interruptions or difficulty accessing content, which can impact your overall experience.
If you're having trouble connecting, try these solutions to resolve the issue:
* Connect to a different server in the same region of your wished streaming content.
* Clear your browser’s cache or test a different browser on your device.
* [Change your DNS addresses to NordVPN's](https://support.nordvpn.com/hc/en-us/articles/19587726859793-What-are-NordVPN-DNS-server-addresses).
* Disable location services on your device.
If the above fails to resolve your issue, please check our troubleshooting steps for streaming. For any additional questions on how to [stream securely](https://nordvpn.com/features/streaming/) using a VPN for Amazon Prime, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support).
Under certain circumstances, streaming content (using video on demand, online TV platforms, or other sources) that is only accessible outside your country of residence may be illegal. Always check if you have the legal authority to access the material you wish to stream.
The NordVPN service should never be used to bypass copyright or other regulations. NordVPN does not promote, induce, or otherwise facilitate the use of the service for such purposes. For more details, please read our [General Terms of Service](https://my.nordaccount.com/legal/terms-of-service/) and the [NordVPN Additional Terms](https://my.nordaccount.com/legal/terms-of-service/nordvpn/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHXhubKEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgsuKuEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzE5NTYzMTQ4NjYyNTQ1LVZQTi1mb3ItQW1hem9uLVByaW1lLWhvdy10by13YXRjaC1pdC1zZWN1cmVseQY7CFQ6CXJhbmtpCQ%3D%3D--1682d502de2ae02ff3e5bed2870a54f9e309a98a
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How to connect to your dedicated IP on Windows
|
With a NordVPN dedicated IP, you get faster speeds, less CAPTCHA requests and increased security. NordVPN's dedicated IP is a unique IP that is assigned to a specific server, which ensures that you have your own private connection.
In this article, we will cover how to locate and connect to your [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on Windows.
In order for you to be able to connect, first double-check if you have done the following:
1. Purchased a dedicated IP;
2. Set up the dedicated IP in Nord Account.
If these steps are done, you can move forward and connect to your dedicated IP in the NordVPN app on:
* [ Windows 7 and 8.1](
* [Windows 10 and 11](
For additional information, you can also read [our article about NordVPN's dedicated IP and how it works](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses).
## On Windows 7 and 8.1:
To connect to NordVPN dedicated IP on Windows 7 and 8.1, follow these steps:
1. Open the NordVPN application.
2. Go to the dedicated IP category on the left. 
3. Hover over dedicated IP, and click on the three-dot button:
4. Select fastest for your country and server, and click connect:
You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP:
1. Enter your dedicated IP country, and server number:
2. Tap your dedicated IP to connect:
## On Windows 10 and 11:
To connect to NordVPN dedicated IP on Windows 10 and 11, follow the steps below:
1. Open your NordVPN application.
2. Click specialty servers:
3. Hover over dedicated IP and click the three-dot menu:
4. Click connect.
You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP:
1. Type in your dedicated ip into the search bar:
2. Click your dedicated IP to connect:
After completing the steps, you will have connected to your dedicated IP successfully. If you wish to test your connection, visit [NordVPN's DNS leak checker website](https://nordvpn.com/dns-leak-test/).
Please be aware that your email will be linked to that dedicated IP address.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGQ2fucEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHuvf6BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJVL2hjL2VuLXVzL2FydGljbGVzLzIwNDY1NDQ5NTM3NjgxLUhvdy10by1jb25uZWN0LXRvLXlvdXItZGVkaWNhdGVkLUlQLW9uLVdpbmRvd3MGOwhUOglyYW5raQg%3D--622815ce0939cc26840be1f69f705cbc733b37e1
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Split Tunneling feature on NordVPN extension
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Split Tunneling in NordVPN proxy extension is a feature that allows you to split your browser traffic. If some websites do not work with a VPN or you simply do not want to have the traffic routed through a VPN you can bypass URLs and domains. In other words, it allows you to specify the URLs and domains you want to access with your real IP address and unencrypted traffic.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFq7YN7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHuvf6BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJTL2hjL2VuLXVzL2FydGljbGVzLzIwMzIxNzAzNjUxOTg1LVNwbGl0LVR1bm5lbGluZy1mZWF0dXJlLW9uLU5vcmRWUE4tZXh0ZW5zaW9uBjsIVDoJcmFua2kJ--e56a9083537fca484f5aa3eb0c03d089d3149768
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Can my ISP see that I’m using NordVPN?
|
When you connect to a [NordVPN server](https://nordvpn.com/servers/), your [ISP can see that you’re connected to an IP owned by a VPN service](https://nordvpn.com/blog/can-isp-see-vpn/). It might also know the time of your connection and the port your VPN protocol is using. Plus, the provider will see the amount of traffic traveling to and from your device.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEPx%2BLQEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHuvf6BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5NTg4ODU1NTY2MDk3LVdoYXQtZG9lcy1JU1Atc2VlLXdoZW4tSS1tLXVzaW5nLU5vcmRWUE4GOwhUOglyYW5raQo%3D--b86e4bd8f1a304d547fda89559b89fbd5eb7ecae
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What does NordVPN hide from my ISP?
|
In essence, your service provider only knows that your actual online traffic is hidden from them. That means it loses access to the following information:
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEPx%2BLQEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHuvf6BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5NTg4ODU1NTY2MDk3LVdoYXQtZG9lcy1JU1Atc2VlLXdoZW4tSS1tLXVzaW5nLU5vcmRWUE4GOwhUOglyYW5raQo%3D--b86e4bd8f1a304d547fda89559b89fbd5eb7ecae
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Why does the ISP still see some information?
|
Your ISP still sees some information because your service provider connects you to the websites you want to visit. You send it a data package, which works as a request, and the ISP sends it to the correct destination. When you connect to NordVPN, you tell it to send that request to the VPN server.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEPx%2BLQEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHuvf6BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5NTg4ODU1NTY2MDk3LVdoYXQtZG9lcy1JU1Atc2VlLXdoZW4tSS1tLXVzaW5nLU5vcmRWUE4GOwhUOglyYW5raQo%3D--b86e4bd8f1a304d547fda89559b89fbd5eb7ecae
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What does ISP see when I’m using NordVPN?
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Can my internet service provider (ISP) track me down if I’m using NordVPN? Does NordVPN hide all online traffic from ISPs? These questions are commonly asked by people weighing their cybersecurity and online privacy options. In this article, we will explore what your ISP can see with NordVPN.
## Can my ISP see that I’m using NordVPN?
When you connect to a [NordVPN server](https://nordvpn.com/servers/), your [ISP can see that you’re connected to an IP owned by a VPN service](https://nordvpn.com/blog/can-isp-see-vpn/). It might also know the time of your connection and the port your VPN protocol is using. Plus, the provider will see the amount of traffic traveling to and from your device.
## What does NordVPN hide from my ISP?
In essence, your service provider only knows that your actual online traffic is hidden from them. That means it loses access to the following information:
* The websites you visit
* The specific web pages you browse and the time you spend there
* Your browsing and search history
* The files you download from or upload to unencrypted websites
* The info you type on unencrypted websites
## Why does the ISP still see some information?
Your ISP still sees some information because your service provider connects you to the websites you want to visit. You send it a data package, which works as a request, and the ISP sends it to the correct destination. When you connect to NordVPN, you tell it to send that request to the VPN server.
But from that point on, the VPN server takes over the package, and the ISP will never know its final destination.
To sum up, the ISP sees the following information when you use NordVPN:
* The IP address of the VPN server
* The timestamp of when you connected
* The port your VPN protocol is using
* The amount of data you’re sending or receiving
* Encrypted and unreadable data traveling between you and the VPN server
So use a [VPN to block ISP tracking](https://nordvpn.com/blog/isp-tracking/) and protect your privacy
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEPx%2BLQEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHuvf6BEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5NTg4ODU1NTY2MDk3LVdoYXQtZG9lcy1JU1Atc2VlLXdoZW4tSS1tLXVzaW5nLU5vcmRWUE4GOwhUOglyYW5raQo%3D--b86e4bd8f1a304d547fda89559b89fbd5eb7ecae
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Split Tunneling is not working on NordVPN
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Find out how to solve this issue below.
## The allowlisted app has no internet connection
If NordVPN’s split tunneling is blocking the internet access on an allowlisted application, follow these steps:
* Reset the application. [Find the reset instructions](https://nordvpn.zendesk.com/hc/en-us/articles/20323582191505) in this article.
* Reinstall the NordVPN application.
* In case you are using any antivirus software, allowlist the NordVPN app in the settings of your antivirus app. By default, NordVPN is located in C:\Program Files\NordVPN.
* Reset the network. Keep in mind that this also resets Wi-Fi networks and passwords, VPN, and APN settings you’ve used before. Here is how you can do that:
1. Open the NordVPN app, go to Settings, and open the General section.
2. Find Diagnostics and click on Run Diagnostics Tool. Then, select Network Flush.
3. Lastly, wait for the commands to finish running and restart your computer.
## The allowlisted app is still routed through a VPN
If you have added the application to the allowlist and it is still routed through a VPN, please [contact NordVPN customer support](https://nordvpn.zendesk.com/hc/en-us/articles/19482416296593).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHIlTcFEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEe9MByEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzIwOTEzMTI4MzI3MzEzLVNwbGl0LVR1bm5lbGluZy1pcy1ub3Qtd29ya2luZy1vbi1Ob3JkVlBOBjsIVDoJcmFua2kK--318136d462bdca0095ef05ec0cc1f43a4954672b
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Manual OpenVPN connection setup on iOS 15
|
Note: The OpenVPN app supports only 15 and newer versions of iOS.
Please follow these OpenVPN setup instructions on your [iOS 15 device](https://nordvpn.com/download/ios/):
1. Go to the App Store on your iPhone/iPad.
2. Tap on Search bar.
3. Enter "openvpn connect" in the search bar.
4. Find the OpenVPN Connect application and tap on its installation button.
5. Once the app is installed, download the .ovpn configuration file. You may also use [NordVPN server recommendation tool](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/).
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. When the configuration is downloaded, select the Downloads button in the top right corner. After that, click on the downloaded configuration.
2. When the downloaded configuration opens up, select Share button in the top right corner.
3. In the Share sheet, tap Copy to OpenVPN button.
4. Inside the OpenVPN application, select File and tap Add to add the imported configuration.
5. You will get a pop-up asking for permission to add OpenVPN to your VPN configurations. Click Allow.
6. Enter your NordVPN service credentials.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Tap on the switch of the imported configuration to connect to a VPN server.
2. To change a server, tap on the slider button to disconnect. Tap on another imported profile to connect to the other server.
3. To disconnect, tap on the same button you used to connect.
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How to connect to NordVPN with IKEv2/IPSec on iOS
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In this guide, we will cover how to set up an IKEv2 manual connection on an [iOS device (iPhone/iPad)](https://nordvpn.com/download/ios/).
Even though the [IKEv2/IPSec protocol is no longer supported on iOS](https://support.nordvpn.com/hc/en-us/articles/20226405871761-IKEv2-IPSec-protocol-is-no-longer-supported-on-iOS-and-macOS) on NordVPN 8.10.1 and newer app versions, this connection method can be used as one of the alternative ways to connect to NordVPN servers if you're unable to install the application.
This setup lacks the additional features of the native NordVPN app and requires more steps to set up.
## Manual connection setup
1. Download the NordVPN IKEv2 certificate to your device. You can do so by opening this link in Safari: <https://downloads.nordcdn.com/certificates/root.der>
2. The certificate installation dialogue will appear. Tap Install in each step:
3. Once the certificate is installed, tap Done to complete the installation.3.1. On iOS 12.2 and later versions, after you download the certificate, you might see a pop-up saying "Profile Downloaded - Review the profile in Settings app if you want to install it".3.2. Navigate to your device Settings > Profile Downloaded > NordVPN Root CA > Install > Trust.If you cannot see the Profile Downloaded button, go to Settings > General > Profiles. You should find the downloaded profile there.
4. Now you have to determine which server to connect to. Go to <https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/>. The tool will pick a server recommended for you. In our case, the recommended server is US #810 with the hostname us810.nordvpn.com. We will use this server as a reference in all further steps.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Go to Settings > General > VPN.Note: If you are using a newer version of iOS (15+) find the VPN setting section by the following pathway:General > VPN & Device Management > VPN
2. Tap on Add VPN Configuration...
3. Fill the boxes as follows:Type: IKEv2Description: Any preferred name for the VPN connectionServer: The hostname of the server (see step 4)Remote ID: The same hostname as in the Server fieldLocal ID: Leave emptyUser Authentication: UsernameUsername: Your NordVPN service usernamePassword: Your NordVPN service passwordYou can find your NordVPN service credentials (username and password) through the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
Proxy: OffTap Done.
1. To enable the VPN, go back to the device Settings and click on the toggle switch next to VPN.
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Installing the NordVPN app on iPhone or iPad
|
This tutorial will teach you how to install and use [NordVPN on an iPhone and iPad](https://nordvpn.com/download/ios/).
## Table of contents:
* Downloading and setting up
* Connecting to servers
* [Profile information](
* [Settings](
## Downloading and setting up the app
1. Open the App Store.
2. Search for "NordVPN."Note: NordVPN may not appear in the App Store in certain regions with VPN restrictions. If that’s the case, follow our guide on downloading the NordVPN app for iPad and iPhone from such locations.
3. Tap the "Download" button.
4. Once the download is finished, tap the "Open" button. 
5. The NordVPN app will ask if you want to register a new account. If you already have a NordVPN account, click Log in at the bottom of the screen. If you don't have an account, press Sign up to go to [Nord Account](https://nordaccount.com/signup/) for account creation. There, enter your email address and press Continue. Once you sign up, you will be brought back into the NordVPN app to pick your plan. 
6. Once you’re done, you will see a privacy notification. Click “Agree and continue.”
## Connecting to NordVPN servers
1. Once logged in, you will see a map and the Quick Connect button. Press this button to automatically connect to a server recommended by our smart algorithm based on your needs and preferences.
2. When connecting for the first time, you will be asked to allow NordVPN to add VPN configurations. This is a [standard warning message](https://nordvpn.com/blog/ios-filtering-traffic-vpn/) – VPN configurations are necessary for connecting to VPN servers. Since NordVPN is a respectable VPN service provider, tap Allow to continue.
3. If you are using Touch ID, you will be asked to confirm your choice with your fingerprint.
4. Once connected, you will see the “Connected to (country)” message above the map, and that country’s map pin will turn green. A VPN icon will also appear in the status bar along the upper edge of the screen. 
## Choosing between different servers
1. Tap a country pin and press Quick Connect to automatically connect to the best server for you in that country.
2. You can also view all available countries and specialty servers by swiping up from the bottom of the app when no country pin is selected. Then, tap on your chosen country to automatically connect to a server.
3. You can tap on the three dots next to a country's name to select a specific city. NordVPN will rank the available servers based on your needs.
4. You can also tap "Search" to find a specific server using its server number.
## Profile information
1. While on the map screen, you can tap the profile icon in the bottom-right corner to access your profile information, shortcuts, and settings.
2. Here you will be able to see your subscription details (1), your security dashboard (2), shortcuts (3), settings (4), and Meshnet overview (5).
## Dark Web Monitor
Once enabled, this feature automatically scans the internet for any leaked credential associated with your registered NordVPN e-mail address. The NordVPN app will immediately notify you if Dark Web Monitor detects your credentials on underground websites. Read more about the feature's usefulness on our [Dark Web Monitor page](https://nordvpn.com/features/dark-web-monitor/).
## Security Score
These steps will tell you how to fully protect yourself with NordVPN.
## Threat Protection
This NordVPN feature blocks intrusive ads and malicious domains through DNS filtering. Keep in mind that you need to be connected to a NordVPN server and enable the [Threat Protection](https://nordvpn.com/features/threat-protection/) feature for it to work.
## Multi-Factor Authentication
Multi-factor authentication (MFA) is a security feature that helps protect access to your account. With MFA enabled, you must pass an extra security step (usually by supplying a code generated by an authenticator app) to log in to NordVPN. We offer detailed guidance on how to enable MFA for NordVPN.
## Meshnet
Meshnet is a new NordVPN feature that allows you to create a secure, private network for many devices located anywhere in the world, access them remotely, and send all your online traffic through another device.
## Settings
## VPN connection
## 
Protocol: Switch between Nordlynx, IKEv2, TCP, and UDP connection protocols. We have a detailed guide on which VPN protocol you should choose.Auto-connect: With auto-connect enabled, the NordVPN app will automatically connect you to NordVPN whenever your phone is on and connected to a Wi-Fi network. In the “Trusted Wi-Fi networks” section, you can disable auto-connect for specific networks. For example, you can make an exception for a trusted home Wi-Fi network.Reset VPN profile: Reset the VPN configuration on your device.
## General
Appearance: Choose your preferred application appearance, including switching to a dark theme.Notifications: Turn NordVPN app notifications on or off.Help us improve: Send us anonymous data to help improve our services.Siri shortcuts: Create specific Siri phrases to control the application hands-free.Subscription and privacy info: All your subscription-related information.Rate us on the App Store: Give our services a review on the App Store.Tell friends about NordVPN: Share information about our app with your friends and family.
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How to set up a manual connection on Windows using OpenVPN
|
The OpenVPN GUI application is an alternative option to connecting to NordVPN servers on your Windows PC. If you prefer manual connection and tinkering with open-source software, this is a good way of connecting to NordVPN. That said, it lacks the additional features of the [NordVPN native app](https://support.nordvpn.com/hc/en-us/articles/19441140326289-Installing-and-using-NordVPN-on-Windows-7-and-8-1), but it still uses the same VPN protocol — OpenVPN. It's also more complicated to set up, so here are instructions to guide you through the process.
1. [Download the OpenVPN GUI application](https://build.openvpn.net/downloads/releases/).Note: Make sure to choose the application version according to your Windows device version:For Windows 64-bit;For Windows ARM64;For Windows 32-bit.
2. Open the installation file and follow the instructions in the setup wizard.
3. Once the application is installed, [download the NordVPN server configuration files](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/openvpn/). The OpenVPN app uses them to connect to specific NordVPN servers.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. Go to the folder where you downloaded the configuration files, select them all, then right-click and choose “Copy.”
2. Paste the configuration files to this directory:
```
C:\Program Files\OpenVPN\config\
```
5.1. To quickly find the OpenVPN\config\ folder, right-click the OpenVPN GUI shortcut on your desktop and select “Open file location.”5.2. Once you're there, click the parent OpenVPN folder in the address bar.Open the "Config" folder.5.3. Paste the copied configuration files in the folder by right-clicking anywhere in the folder and selecting "Paste":Click "Continue" to allow the files to be extracted to the folder.Note: if you are using Windows 10, add an extra line in the configuration files to prevent possible DNS leaks:
To do that, open the downloaded .ovpn configuration file with any text editor and paste this line:block-outside-dnsSave the file before proceeding to the next step of this tutorial.
3. Now that the configuration files are in the proper folder for the application to detect them, open the OpenVPN GUI app by double-clicking the shortcut on your desktop.
4. Allow the application to make changes to your device because they are necessary for a VPN connection.
5. The application will start running in the system tray, which is the notification area next to your device’s clock:It might also be in the hidden system tray area:
6. Right-click on the application icon, hover over one of the servers, and click “Connect.”
7. Enter your NordVPN service username and password, then click “OK.”
1. In a few seconds, the application will connect and close the window. The system tray icon will turn green and show your connection status when you hover over it.
And that's it! You should be successfully connected. To disconnect, right-click on the application icon, hover over the server, and click “Disconnect.”
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGgK032EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHS5seBEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJhL2hjL2VuLXVzL2FydGljbGVzLzE5NzQ5NTU0MzMxNzkzLUhvdy10by1zZXQtdXAtYS1tYW51YWwtY29ubmVjdGlvbi1vbi1XaW5kb3dzLXVzaW5nLU9wZW5WUE4GOwhUOglyYW5raQk%3D--7bb909b0c752d5ab8f61254aae0bddc77ac2b150
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Installing NordVPN (App Store) version on macOS
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From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
This article will help you set up the [NordVPN application on your Mac](https://nordvpn.com/download/mac/) and connect to a VPN server. Note: The NordVPN (App Store) app is compatible with macOS 11 and later versions.
## Table of contents:
* [Downloading and installing](
* [Setting up the application](
* [Connecting to servers](
* [NordVPN features menu](
* [NordVPN preference settings](
## Downloading and installing
1. Go to the [NordVPN app page in the App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485#?platform=mac) or click download the App Store version of NordVPN on our downloads page:
2. Agree to Open App Store.
3. When the App Store launches, click on the blue Get button and choose to Install the app.
4. Once the download is finished, press the Open button.
## Setting up and using the application
1. Open your Launchpad and click on the NordVPN icon.
2. You can Log In or Sign Up in the top-right corner of the screen.
3. You will be redirected to your Nord Account. To log in, enter your registered email address and password. You can also sign in using your Google account or Apple ID or by entering a code. If you are a new user, you will need to create a [Nord Account](https://my.nordaccount.com/) by entering your email address and other required information.
4. After completing the above steps, you will be prompted to open the NordVPN app. Agree always to allow Nord Account and grant access to the app.
5. After a successful login, you will see the main NordVPN application window.Here, you can find NordVPN servers and navigate in the map itself, search bar, or specialty section.
## Connecting to servers
1. The Quick Connect button in the top-right corner will automatically connect you to a server.
2. To connect to a specific server, click on the Search field in the top-left corner of the app. Enter a country, a category, or a specific server number (e.g., Canada #1224) to find what you need.
3. All servers in the left sidebar are sorted by country and specialty.To connect to a specialty server, hover over one of the categories under [Specialty Servers](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained), and click on the three-dot menu to select a Country.
4. To connect to a specific country, click on it.
## NordVPN features menu
### Map
* Map - here, you can find and navigate NordVPN servers in the map itself, search bar, or specialty section
### Threat Protection Pro™/Threat Protection
* Threat Protection Pro™ is a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn more about[ Threat Protection Pro™](https://nordvpn.com/features/threat-protection/).If your NordVPN subscription doesn’t include Threat Protection Pro™, you can use the Threat Protection feature instead. It blocks intrusive ads and malicious domains based on DNS filtering and works whenever you’re connected to a VPN server. Threat Protection comes with all NordVPN plans.
### Meshnet
* The [Meshnet](https://nordvpn.com/meshnet/) feature helps you to access devices over encrypted tunnels. [Learn more about Meshnet](https://meshnet.nordvpn.com/getting-started/meshnet-explained).
### Dark Web Monitor
* [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) scans the internet for any credential leaks associated with your registered NordVPN e-mail address.
### Presets
Presets let you load up a specified set of configurations, including server number, type, protocol, and more. You can configure your settings to experience a smooth session, for e.g., so that a streaming service or a game loads up instantly!
#### How to set up presets?
Start at the preferences page. You can either edit an existing preset or create a new one by clicking Add new.Let's build it from scratch. After pressing Add new, you will see a menu with the settings you can use. Give the preset a name. Next, select from available VPN protocols. If you change the default setting Use recommended, you’ll be able to alter the server type. Here you can set a specialty server or any regular one as your type.Depending on the server availability, you may also have the choice of selecting a specific region.Finally, you can add either a web page or an app to the preset. It will be displayed under the preset name on the main screen. If you press Add link button, a field will appear for the URL of the website you would like easy access to. After inserting the URL, press Enter to register it. When you're done, press Save preset, and it will be added to the main screen.
### Statistics
* Statistics show you more information about your connection.
### Settings
To change application settings and find various features click on the gear icon at the bottom-left corner of the app:
* Settings tab displays the NordVPN app settings.
### Quick Help
* Here you can find your connection logs, a direct to our Help Center, or our customer support email.
## NordVPN settings
### General
* Launch the app on computer startup — toggle to open the NordVPN app automatically every time you turn your device on.
* VPN Protocol — this option will let you choose from 3 different [connection protocols](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) (OpenVPN UDP, OpenVPN TCP, and NordLynx).
* Help Us Improve — makes NordVPN better by sending us aggregated anonymous data.
### Auto-connect
* When using an untrusted network — toggle to automatically be connected to a VPN when you're connected to a network that is not added to a Trusted network list.
* Connect to — you can select a specific country from the list.
* The current network — shows the network you are currently connected to.
* Trusted network — you won't be automatically connected to a VPN while on a trusted Wi-Fi network.
### Kill Switch
* [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) prevents unprotected access to the internet when your VPN connection accidentally drops.
* Advanced Kill Switch is an additional layer of security that can be enabled to prevent WebRTC leaks. However, it functions separately from the system-wide Internet Kill Switch. Read [more information about Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work).
* Stay invisible on a local network — this will let you [keep your device invisible on an unsafe local network](https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS).
### Appearance
* Appearance settings let you add an application to your dock and menu bar. Also, it lets you choose between dark and light modes.
### Other Apps
* Other Apps tab introduces other [Nord Security](https://nordsecurity.com/) products. As well as a scannable QR code that directly leads you to the NordVPN mobile app download.
### Account
* Account section shows your NordVPN profile and subscription information. Here you’ll also find links to [NordVPN Terms of Services](https://my.nordaccount.com/legal/terms-of-service/) and [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/).
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Setting up TP-Link with NordVPN
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Do you want to use NordVPN with more than ten devices at the same time? Or set up a VPN connection on your router? Then an OpenVPN connection is a go-to choice.You can set up a NordVPN connection on TP-Link routers that have OpenVPN client settings available. For a complete list of compatible routers, please refer to [TP-Link documentation](https://community.tp-link.com/en/home/forum/topic/272492).
If your router is compatible with NordVPN, log in to the control panel of your TP-Link router. It can usually be accessed using one of the following IP addresses via an internet browser:192.168.0.1 or 192.168.1.1
1. Navigate to Advanced > VPN Client.
2. Enable VPN Client, then save the settings.
3. In the Server List section, click Add, and a new profile configuration window should show up.
4. In the pop-up window, fill in the available fields as follows:Description: NordVPN (or any name you choose)VPN Type: OpenVPNUsername: your NordVPN service usernamePassword: your NordVPN service password
5. You can find your NordVPN service credentials (service username and password) in the Nord Account dashboard: [https://my.nordaccount.com/login/.](https://my.nordaccount.com/login/)
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Paste credentials to the router interface profile window.
2. Download OpenVPN client configuration files.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
1. After downloading the files, go back to the control panel of your router and click Browse in the pop-up window.
2. Navigate to the configuration file you’ve just downloaded and click Open.
3. Save the configured settings by clicking the Save button.In the Server List, enable the newly created NordVPN connection.In the Device List section, click on the Add button.
4. Choose the devices you wish to use the VPN connection on and click the OK button.
5. Enable VPN Access for the added devices by clicking on the slider.
Now, all of the devices that you have added to the Device List will have access to the VPN connection. To add any new devices, repeat steps 11 and 12.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFNfu1xEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFt0ZN6EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJGL2hjL2VuLXVzL2FydGljbGVzLzIwMjgwNTI1MDgyMDAxLVNldHRpbmctdXAtVFAtTGluay13aXRoLU5vcmRWUE4GOwhUOglyYW5raQY%3D--9efe47ca0a82a7cb57a8a5ef1c3751174903f0f1
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Which routers don’t support NordVPN
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On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/).
If you use any of the routers listed below with their native firmware, you will not be able to use them with our service:
* Arris
* Belkin
* Cisco
* D-Link
* Huawei
* Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535))
* Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/))
* [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN)
* TRENDnet
* Tenda
* TotoLink
* Ubee
* Orbi
* Spectrum
* Xfinity
* Eero
* Verizon
* AT&T
* FRITZ!Box
* Most ISP-provided routers that were mentioned above
You can install the following custom firmware on some of the aforementioned models to make them work:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* Padavan: <https://en.techinfodepot.shoutwiki.com/wiki/List_of_Padavan_firmware_supported_devices>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
## Other tips for router connectivity:
* If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help.
* If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance.
* Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
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EdgeRouter and Ubiquiti setup with NordVPN
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EdgeRouter routers with EdgeOS firmware version 2.0.9 and later support long passwords and can be used to establish a connection to our servers using the [OpenVPN protocol](https://support.nordvpn.com/hc/en-us/articles/19683394518161-OpenVPN-connection-on-NordVPN). If you are using an older version of the firmware, please update it before following this guide. Instructions on how to update the router firmware can be found on the [official Ubiquiti website](https://help.ui.com/hc/en-us/articles/205146110-EdgeRouter-How-to-Upgrade-the-EdgeOS-Firmware).
Here are the instructions on how to set up an OpenVPN connection to NordVPN servers on EdgeRouter via SSH:
1. Create a new file on your computer and call it "nordvpnauth.txt. "Open it and type in your NordVPN service username in the first line and NordVPN service password in the second line:usernamepasswordYou can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
2. Go to your NordAccount dashboard to download your manual connection configuration files:
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. Open the downloaded server configuration file (for example, “de978.nordvpn.com.udp1194.ovpn”) and make the following changes:
Your configured file should look like this:
clientdev tunproto udpremote 5.180.62.90 1194resolv-retry infiniteremote-randomnobindtun-mtu 1500tun-mtu-extra 32mssfix 1450persist-keypersist-tunping 15ping-restart 0ping-timer-remreneg-sec 0comp-lzo no remote-cert-tls server auth-user-pass /config/openvpn/nordvpnauth.txtroute-nopull verb 3pullfast-iocipher AES-256-CBCauth SHA512<ca>-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----</ca>key-direction 1<tls-auth>## 2048 bit OpenVPN static key#-----BEGIN OpenVPN Static key V1-----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-----END OpenVPN Static key V1-----</tls-auth>
---
4. Now, access your EdgeMax router via SSH:
5. Then perform these commands:sudo -icd /config/mkdir openvpnchmod 770 openvpn
6. If you're using Linux, disconnect from SSH and copy the created “nordvpnauth.txt” and the downloaded “.ovpn” (in this case “de978.nordvpn.com.udp.ovpn”) files into your EdgeMax router's “/config/openvpn” directory via SCP:scp nordvpnauth.txt ubnt@routersIPaddress:/config/openvpnscp de978.nordvpn.com.udp1194.ovpn ubnt@routersIPaddress:/config/openvpnTo copy these files into the EdgeRouter while using Windows, upload them via SFTP. The default port for the SFTP connection is 22:
7. Use SSH again to connect to your router and run the following commands (adjusting some lines according to your network and file names):configureset interfaces openvpn vtun0 config-file /config/openvpn/de978.nordvpn.com.udp.ovpnset interfaces openvpn vtun0 description 'OpenVPN VPN tunnel'commitset service nat rule 5000 description 'OpenVPN Clients'set service nat rule 5000 log disableset service nat rule 5000 outbound-interface vtun0set service nat rule 5000 source address 192.168.1.0/24set service nat rule 5000 type masqueradecommitset protocols static table 1 interface-route 0.0.0.0/0 next-hop-interface vtun0set firewall modify SOURCE_ROUTE rule 10 description 'traffic from 192.168.1.0/24 to vtun0'set firewall modify SOURCE_ROUTE rule 10 source address 192.168.1.0/24set firewall modify SOURCE_ROUTE rule 10 modify table 1set interfaces ethernet eth1 firewall in modify SOURCE_ROUTEcommitsave
Note: The last command can also be “ethernet eth2,” depending on which slot is used for the LAN cable, or “switch switch0” if you are using a switch interface.
If you are using a different subnet (or want to set up the connection for specific devices only), modify 192.168.1.0/24 on all lines to your values.
8. To check the connection log, type in:run show logScroll down until you see “Initialization sequence completed.” That means your router has successfully connected to our service. You can also check our [“What is my IP?” page](https://nordvpn.com/what-is-my-ip/) to see if you are connected to NordVPN.
Additional notes:
* Change the line “auth-user-pass” to “auth-user-pass /config/openvpn/nordvpnauth.txt” (without the quotation marks.)
* After “auth-user-pass /config/openvpn/nordvpnauth.txt,” insert a new line with “route-nopull” (again, without the quotation marks.)
* Save the file.
* For UNIX-like machines, use the command “ssh ubnt@routersIPaddress” (no quotation marks) and enter your EdgeRouter password.
* For Windows devices, [download this app](https://www.bitvise.com/ssh-client-download).
* To disable a VPN, use the following commands:configureset interfaces openvpn vtun0 disablecommitsave
* To re-enable a VPN after disabling it, use the following commands:configuredelete interfaces openvpn vtun0 disablecommitsave
* To change your VPN server, simply upload a new file to your router (as described in step 6) and use the following commands:configureset interfaces openvpn vtun0 config-file /config/openvpn/new_file.ovpncommitsave
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEeDHF7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFt0ZN6EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJRL2hjL2VuLXVzL2FydGljbGVzLzIwMzIxMzg2ODk3MDQxLUVkZ2VSb3V0ZXItYW5kLVViaXF1aXRpLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCA%3D%3D--b550f3a2ad2031b1d71fe24da97d62567d710748
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Installing NordVPN (App Store) version on macOS
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
This article will help you set up the [NordVPN application on your Mac](https://nordvpn.com/download/mac/) and connect to a VPN server. Note: The NordVPN (App Store) app is compatible with macOS 11 and later versions.
## Table of contents:
* [Downloading and installing](
* [Setting up the application](
* [Connecting to servers](
* [NordVPN features menu](
* [NordVPN preference settings](
## Downloading and installing
1. Go to the [NordVPN app page in the App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485#?platform=mac) or click download the App Store version of NordVPN on our downloads page:
2. Agree to Open App Store.
3. When the App Store launches, click on the blue Get button and choose to Install the app.
4. Once the download is finished, press the Open button.
## Setting up and using the application
1. Open your Launchpad and click on the NordVPN icon.
2. You can Log In or Sign Up in the top-right corner of the screen.
3. You will be redirected to your Nord Account. To log in, enter your registered email address and password. You can also sign in using your Google account or Apple ID or by entering a code. If you are a new user, you will need to create a [Nord Account](https://my.nordaccount.com/) by entering your email address and other required information.
4. After completing the above steps, you will be prompted to open the NordVPN app. Agree always to allow Nord Account and grant access to the app.
5. After a successful login, you will see the main NordVPN application window.Here, you can find NordVPN servers and navigate in the map itself, search bar, or specialty section.
## Connecting to servers
1. The Quick Connect button in the top-right corner will automatically connect you to a server.
2. To connect to a specific server, click on the Search field in the top-left corner of the app. Enter a country, a category, or a specific server number (e.g., Canada #1224) to find what you need.
3. All servers in the left sidebar are sorted by country and specialty.To connect to a specialty server, hover over one of the categories under [Specialty Servers](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained), and click on the three-dot menu to select a Country.
4. To connect to a specific country, click on it.
## NordVPN features menu
### Map
* Map - here, you can find and navigate NordVPN servers in the map itself, search bar, or specialty section
### Threat Protection Pro™/Threat Protection
* Threat Protection Pro™ is a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn more about[ Threat Protection Pro™](https://nordvpn.com/features/threat-protection/).If your NordVPN subscription doesn’t include Threat Protection Pro™, you can use the Threat Protection feature instead. It blocks intrusive ads and malicious domains based on DNS filtering and works whenever you’re connected to a VPN server. Threat Protection comes with all NordVPN plans.
### Meshnet
* The [Meshnet](https://nordvpn.com/meshnet/) feature helps you to access devices over encrypted tunnels. [Learn more about Meshnet](https://meshnet.nordvpn.com/getting-started/meshnet-explained).
### Dark Web Monitor
* [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) scans the internet for any credential leaks associated with your registered NordVPN e-mail address.
### Presets
Presets let you load up a specified set of configurations, including server number, type, protocol, and more. You can configure your settings to experience a smooth session, for e.g., so that a streaming service or a game loads up instantly!
#### How to set up presets?
Start at the preferences page. You can either edit an existing preset or create a new one by clicking Add new.Let's build it from scratch. After pressing Add new, you will see a menu with the settings you can use. Give the preset a name. Next, select from available VPN protocols. If you change the default setting Use recommended, you’ll be able to alter the server type. Here you can set a specialty server or any regular one as your type.Depending on the server availability, you may also have the choice of selecting a specific region.Finally, you can add either a web page or an app to the preset. It will be displayed under the preset name on the main screen. If you press Add link button, a field will appear for the URL of the website you would like easy access to. After inserting the URL, press Enter to register it. When you're done, press Save preset, and it will be added to the main screen.
### Statistics
* Statistics show you more information about your connection.
### Settings
To change application settings and find various features click on the gear icon at the bottom-left corner of the app:
* Settings tab displays the NordVPN app settings.
### Quick Help
* Here you can find your connection logs, a direct to our Help Center, or our customer support email.
## NordVPN settings
### General
* Launch the app on computer startup — toggle to open the NordVPN app automatically every time you turn your device on.
* VPN Protocol — this option will let you choose from 3 different [connection protocols](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) (OpenVPN UDP, OpenVPN TCP, and NordLynx).
* Help Us Improve — makes NordVPN better by sending us aggregated anonymous data.
### Auto-connect
* When using an untrusted network — toggle to automatically be connected to a VPN when you're connected to a network that is not added to a Trusted network list.
* Connect to — you can select a specific country from the list.
* The current network — shows the network you are currently connected to.
* Trusted network — you won't be automatically connected to a VPN while on a trusted Wi-Fi network.
### Kill Switch
* [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) prevents unprotected access to the internet when your VPN connection accidentally drops.
* Advanced Kill Switch is an additional layer of security that can be enabled to prevent WebRTC leaks. However, it functions separately from the system-wide Internet Kill Switch. Read [more information about Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work).
* Stay invisible on a local network — this will let you [keep your device invisible on an unsafe local network](https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS).
### Appearance
* Appearance settings let you add an application to your dock and menu bar. Also, it lets you choose between dark and light modes.
### Other Apps
* Other Apps tab introduces other [Nord Security](https://nordsecurity.com/) products. As well as a scannable QR code that directly leads you to the NordVPN mobile app download.
### Account
* Account section shows your NordVPN profile and subscription information. Here you’ll also find links to [NordVPN Terms of Services](https://my.nordaccount.com/legal/terms-of-service/) and [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHa8kGjEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFt0ZN6EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwNDkyMzk1NDAzOTIxLUluc3RhbGxpbmctTm9yZFZQTi1BcHAtU3RvcmUtdmVyc2lvbi1vbi1tYWNPUwY7CFQ6CXJhbmtpCQ%3D%3D--d5acd1f4bd8c3132c5fb7b7e594b032488fc3146
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How can I change compatibility mode?
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1. Locate the NordVPN folder within your computer. To do so, click on file explorer (the folder icon).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHGTF1zEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHEuFZlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJ6L2hjL2VuLXVzL2FydGljbGVzLzIwMjg2Njk1ODUxNTM3LUVycm9yLVRoaXMtcHJvZ3JhbS1kb2VzLW5vdC1zdXBwb3J0LXRoZS12ZXJzaW9uLW9mLVdpbmRvd3MteW91ci1jb21wdXRlci1pcy1ydW5uaW5nBjsIVDoJcmFua2kG--6e605706310e600f6adb8bc14b8ef6aef8993a84
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How to configure AsusTor 2.7.1 and above
|
This guide was created using ASUSTOR ADM 4.2.1.DGE2
Follow these steps to set up a NordVPN connection on your ASUSTOR NAS:
1. Log in to your NAS using an internet browser.
2. Open Settings and select the Network section.
3. Switch to the Network interface tab and click Add > Create VPN.
4. In the Add VPN configuration window, select OpenVPN and click Next.
5. Select Import configuration files from the OpenVPN provider and click Next.
6. Fill in the following information:
* Name: NordVPN
* Account: Your NordVPN service username
* Password: Your NordVPN service passwordFind your NordVPN credentials on your [Nord Account dashboard](https://my.ndaccount.com/).
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Download the desired NordVPN server’s OpenVPN Configuration files.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
Here, you are also able to find the NordVPN service credentials.
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Next to Import file(s), click Expand and Add.
2. Select your downloaded server configuration file and click Open.
3. Paste the credentials together with the chosen server and click Finish.
When the new network interface is created, select it and click Action > Connect. Now your NAS is connected to a NordVPN server.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGfCmDpEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFt0ZN6EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzIxODkzMDU5NjE2NTI5LUhvdy10by1jb25maWd1cmUtQXN1c1Rvci0yLTctMS1hbmQtYWJvdmUGOwhUOglyYW5raQo%3D--73bf38cad18ca7730dbde435a1b069e3811e88a1
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DD-WRT setup with FlashRouters Privacy app
|
You can set up a VPN on your router easily with [FlashRouters](https://nordvpn.com/flashrouters/).
### DD-WRT firmware build requirements
The minimum required DD-WRT build version for the FlashRouters Privacy App is 02-10-2020-r42335. You can download the latest DD-WRT firmware build for your router model [here](https://support.flashrouters.com/dd-wrt/dd-wrt-features/i-want-to-upgrade-the-dd-wrt-firmware-of-my-flashrouter/).
#### Officially supported routers:
* Asus RT-AC5300
* Asus RT-AC56U
* Asus RT-AC66U
* Asus RT-AC68U
* Linksys WRT1200AC
* Linksys WRT1900AC
* Linksys WRT1900ACv2
* Linksys WRT1900ACS
* Linksys WRT3200ACM
* Linksys WRT32X
* Netgear R6300v2
* Netgear R6400v2
* Netgear R7000
* Netgear R7800
* Netgear R8000
* Netgear R8500
* Netgear R9000
Contact the FlashRouters support if you are uncertain about the model of your router or you can’t find it in the list above.
### How to Install the FlashRouters Privacy App
1. Make sure the router is connected to the internet.
2. Go to Administration > Commands, then copy and paste the following line:
```
curl --silent --retry 3 https://api.flashroutersapp.com/api/v1.0/ddwrt/group/privacy/provider/NordVPN/install | sh
```
3. Click Run Commands.
4. You should see an Installation Successful message.
### How to access the FlashRouters Privacy App
There are a few ways to access the FlashRouters Privacy App:
1. Go to [flashroutersapp.com](https://flashroutersapp.com/)
2. In the DD-WRT settings, go to Status > MyPage
3. Directly at <http://192.168.11.1/MyPage.asp>
### How to connect to NordVPN
1. Make sure you are on the Connect page in the FlashRouters App and enter your NordVPN account username and password.
You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard](https://my.nordaccount.com/dashboard/nordvpn/):
1. Click Set up NordVPN manually.
2. You will receive a verification code in your email that you use for NordVPN services. Type the code in: 
3. Copy the credentials using the “Copy” buttons on the right:
2. Select a [NordVPN server](https://nordvpn.com/servers/):
* You can scroll through the server dropdown list or type the desired server in the search bar.
* Sort servers by country closest to you.
* Sort servers by least loaded country.
3. Click Connect.
### Using Auto-Connect and Global Kill Switch
1. Check the Auto-Connect box to make FlashRouter connect to NordVPN automatically upon reboot.
2. Check Global Kill Switch to kill internet connection if the VPN disconnects unexpectedly.
### Using the Options page
1. Device Renaming
2. Policy Routing for Devices:
* Default - Connected to VPN
* Kill-Switch - [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) per device (Global Kill Switch must be disabled)
* VPN-bypass - device connects directly to the ISP
3. Policy Routing for Websites and Host IPs:
### Simple Setup
DNS Servers: Enter any custom DNS servers from a trusted source like Google and OpenDNS, or the NordVPN DNS servers: 103.86.96.100 and 103.86.99.100.Wi-Fi 2.4 GHz: View and/or edit your FlashRouter 2.4 GHz Wi-Fi network SSID or Password. When you click Apply, your router will automatically reboot, and the 2.4 GHz Wi-Fi network information will be updated.Wi-Fi 5.0 GHz: View and/or edit your FlashRouter 5.0 GHz Wi-Fi network SSID or Password. When you click Apply, your router will automatically reboot, and the 5.0 GHz Wi-Fi network information will be updated.Note: If you have a tri-band router, another Wi-Fi 5 GHz section will be in this area.Remember: After changing the Wi-Fi information, you will need to rejoin the network to regain access to your router and the FlashRouters App.Back to DD-WRT: Click if you would like to change additional settings within the DD-WRT firmware GUI.Configure VPN: All done? Move on to the VPN setup in the FlashRouters Privacy App. More information is available [here](https://support.flashrouters.com/dd-wrt/fr-dd-wrt-privacy-app-features/fr-privacy-app-simple-setup-page-changing-basic-router-settings/).
If you have any issues with the FlashRouters App, please contact the FlashRouters support via [this form](https://www.flashrouters.com/contact/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJF%2Fik6cEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFxQ3h4EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJRL2hjL2VuLXVzL2FydGljbGVzLzIwNDYyNTQxODk3NjE3LURELVdSVC1zZXR1cC13aXRoLUZsYXNoUm91dGVycy1Qcml2YWN5LWFwcAY7CFQ6CXJhbmtpBg%3D%3D--737facfc47d9c5fb2b6440ce4d5ec33b03da7f5e
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Not sure if your router is supported and/or can't find it on the list above?
|
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFxQ3h4EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kH--dbec3d704039e4a25e0f2682b2588b502dbdd273
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Setting up a router with NordVPN
|
The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol.
## Setup tutorials for supported routers and firmware:
* [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware)
* [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN)
* [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN)
* [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/)
* [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/)
* [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN)
* [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN)
* [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN)
* [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN)
* [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN)
* [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN)
* [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN)
* [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato)
* [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN)
* [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN)
* [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN)
* [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN)
* Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/))
## Not sure if your router is supported and/or can't find it on the list above?
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer.
If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!
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How to Set Up VPN on Asus Router
|
Please note:
For a smooth experience, your router needs to be running OpenVPN 2.4.x. Here's how to [check the OpenVPN version](https://support.nordvpn.com/hc/en-us/articles/20466863277969). If you have a newer Asus WRT firmware, [check this guide](https://support.nordvpn.com/hc/en-us/articles/20286376420753) on how to connect to a VPN.
ASUS RT-AC66U (non-B1) and RT-N66U routers are not supported by NordVPN service.
## How to set up an OpenVPN connection with NordVPN on your Asus router:
1. Log into the control panel of your Asus VPN router by typing 192.168.1.1 in the address bar of your browser. In case the specified IP address does not work, try 192.168.50.1 instead. Alternatively, enter router.asus.com or asusrouter.com instead of the IP address into the address bar. A window will pop up, asking you to enter your username and password. Unless you have changed your credentials, the default username is admin, and the default password is admin (or no password).
2. After logging into the Control Panel, select VPN in the left sidebar menu.
3. Click on the VPN Client tab at the top of the page.
4. Click the Add profile button at the bottom of the page.
5. In the pop-up window, select the OpenVPN tab and fill in the fields:Description: Give the connection any name you like.Username: Your NordVPN service username.Password: Your NordVPN service password.Auto reconnection: Yes.
1. Download the OpenVPN client configuration files.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
3. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
1. After downloading the files, go back to the control panel of your router and click Choose File in the pop-up window.
2. Navigate to the configuration file you have just downloaded and click Open.
3. Click Upload. You should see the message Complete! when the file has been uploaded successfully.
4. Leave the “Import the CA file or edit the .ovpn file manually” box unchecked and click OK.
5. In the VPN Client tab, you will see the created connection. Click Activate to connect your router to NordVPN. Please note that you can create only one OpenVPN connection.
6. A blue checkmark should appear in the Connection Status column, indicating that you are now connected to the VPN on the Asus router.
7. Your IP address and protection status will be visible at the top of the [nordvpn.com](https://nordvpn.com/) page. Please make sure to refresh the webpage, as it might be loaded from the cache. If you still don't see it, [clear the browser cache](https://nordvpn.com/blog/how-to-clear-your-cache/).To disconnect from NordVPN, click on the Deactivate button, which appears instead of the Activate button in the Connection column.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGiy%2BBdEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFxQ3h4EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzIwMTk0NDEyNzAwMzA1LUhvdy10by1TZXQtVXAtVlBOLW9uLUFzdXMtUm91dGVyBjsIVDoJcmFua2kI--60ec31e51064205ff5203b6fb27df0d9ce71a381
|
Why Choose FlashRouters?
|
[FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance:
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFxQ3h4EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kJ--dcdaaa044177c97a8d4f861ef8e5b388de5d74eb
|
Which router should I use with NordVPN?
|
It's important that a router supports VPN configurations to use NordVPN; however, to maximize your NordVPN experience, a router that’s pre-configured for VPN use is key.
For example, FlashRouters offers a [wide range of NordVPN-compatible devices](https://nordvpn.com/flashrouters/) optimized for secure, high-speed connections right out of the box without having to configure or set up the routers.
For the best out-of-the-box router solution with extra safety, privacy, streaming capabilities, and an exclusive NordLynx integration, we recommend the [Privacy Hero 2](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters). This unique cloud-connected device also includes 1 year of NordVPN plus 1 year of Privacy Hero service, providing seamless security and performance for your home network.
## Why Choose FlashRouters?
[FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance:
* Top-Tier Security: Your entire network is shielded by NordVPN, keeping your online activity private and secure.
* Speed & Stability: Our devices are equipped with powerful processors and advanced WiFi technologies, ensuring fast and stable VPN connections.
* Plug-and-Play VPN Setup: Skip the headaches of manual configuration. FlashRouters comes pre-flashed and optimized for NordVPN compatibility.
* Ongoing Support: Need networking support assistance? Their expert support team is here to help with your setup and troubleshooting.
### More NordVPN Recommended Routers Options (OpenVPN Only)
Flashrouters also have a few models supporting only OpenVPN connection:
* [Next Gen WiFi 7](https://www.flashrouters.com/router-basics/wireless-be): These devices are significantly higher cost but offer NordVPN OpenVPN support.
* [Mesh VPN Routers](https://www.flashrouters.com/routers?fmr_use_case=344): Looking for more extensive VPN coverage? FlashRouters offers a wide array of heavily tested [Mesh WiFi Systems for NordVPN](https://www.flashrouters.com/routers?fmr_use_case=344).
* [AX3000 VPN Router](https://www.flashrouters.com/cudy-wr3000-vpn-router-by-flashrouters): If the lowest price is the main concern, this AX3000 is a popular economy device for OpenVPN.
## Configurable devices
You can also buy a router and configure it yourself. While many different routers are available from other manufacturers, the most commonly used are Asus routers, as most have a built-in OpenVPN client and require minimal effort to set up.
Some popular examples include the Asus RT-AX86U, RT-AX68U, and RT-AX88U (AX6000). However, these devices will not support NordLynx.
Most other routers require firmware flashing, which might be tricky and does not work on all platforms. If you want a legacy router that provides OpenVPN encryption, you can also find any router that supports the following custom firmware:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
The next step will be to learn [how to set up NordVPN on your router](https://support.nordvpn.com/hc/en-us/articles/19426084718865-Setting-up-a-router-with-NordVPN).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFxQ3h4EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kJ--dcdaaa044177c97a8d4f861ef8e5b388de5d74eb
|
Setting up TP-Link with NordVPN
|
Do you want to use NordVPN with more than ten devices at the same time? Or set up a VPN connection on your router? Then an OpenVPN connection is a go-to choice.You can set up a NordVPN connection on TP-Link routers that have OpenVPN client settings available. For a complete list of compatible routers, please refer to [TP-Link documentation](https://community.tp-link.com/en/home/forum/topic/272492).
If your router is compatible with NordVPN, log in to the control panel of your TP-Link router. It can usually be accessed using one of the following IP addresses via an internet browser:192.168.0.1 or 192.168.1.1
1. Navigate to Advanced > VPN Client.
2. Enable VPN Client, then save the settings.
3. In the Server List section, click Add, and a new profile configuration window should show up.
4. In the pop-up window, fill in the available fields as follows:Description: NordVPN (or any name you choose)VPN Type: OpenVPNUsername: your NordVPN service usernamePassword: your NordVPN service password
5. You can find your NordVPN service credentials (service username and password) in the Nord Account dashboard: [https://my.nordaccount.com/login/.](https://my.nordaccount.com/login/)
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
1. Paste credentials to the router interface profile window.
2. Download OpenVPN client configuration files.
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
In case you wish to select a specific server, follow these steps:
1. Under Set up NordVPN manually, select OpenVPN configuration files.
2. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
1. After downloading the files, go back to the control panel of your router and click Browse in the pop-up window.
2. Navigate to the configuration file you’ve just downloaded and click Open.
3. Save the configured settings by clicking the Save button.In the Server List, enable the newly created NordVPN connection.In the Device List section, click on the Add button.
4. Choose the devices you wish to use the VPN connection on and click the OK button.
5. Enable VPN Access for the added devices by clicking on the slider.
Now, all of the devices that you have added to the Device List will have access to the VPN connection. To add any new devices, repeat steps 11 and 12.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFNfu1xEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBFxQ3h4EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJGL2hjL2VuLXVzL2FydGljbGVzLzIwMjgwNTI1MDgyMDAxLVNldHRpbmctdXAtVFAtTGluay13aXRoLU5vcmRWUE4GOwhUOglyYW5raQo%3D--0c4751ece2f0391fa0eaf5f69309492461810cdf
|
Not sure if your router is supported and/or can't find it on the list above?
|
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFNfu1xEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kG--3aa505a1270f85d3a643a85b35a088b540414005
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Setting up a router with NordVPN
|
The procedure of setting up NordVPN on your router will depend on your router’s firmware or manufacturer. If you can’t find the VPN router setup tutorial for your router’s firmware on the following list, continue scrolling down for further instructions. You may also check out our list of [router recommendations](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
Note: If your router was issued by your ISP, it probably does not support VPN configurations. If that is the case, there are routers that come pre-configured with NordVPN. Our partner FlashRouters offers a selection of powerful routers that come with NordVPN out of the box, including the [Privacy Hero](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters) with exclusive integration for NordLynx - the fastest VPN protocol.
## Setup tutorials for supported routers and firmware:
* [ASUS WRT](https://support.nordvpn.com/hc/en-us/articles/20286376420753-How-to-set-up-NordVPN-on-Asus-WRT-firmware) (native firmware)
* [ASUS Merlin](https://support.nordvpn.com/hc/en-us/articles/20319214011921-AsusWRT-Merlin-setup-with-NordVPN)
* [DD-WRT](https://support.nordvpn.com/hc/en-us/articles/20308623061265-DD-WRT-setup-with-NordVPN)
* [Privacy Hero](https://support.flashrouters.com/privacy-hero/vpn-setup-privacy-hero/privacy-hero-nordlynx-vpn-setup/)
* [Roqos](https://support.flashrouters.com/roqoscore/nordvpn-setup-on-roqos/)
* [Gl.iNET](https://support.nordvpn.com/hc/en-us/articles/20226926174225-GL-iNet-setup-with-NordVPN)
* [Mikrotik](https://support.nordvpn.com/hc/en-us/articles/20398642652561-MikroTik-IKEv2-setup-with-NordVPN)
* [NetDUMA](https://support.nordvpn.com/hc/en-us/articles/20323695823761-Netduma-setup-with-NordVPN)
* [OPNsense](https://support.nordvpn.com/hc/en-us/articles/20397569418129-OPNsense-21-setup-with-NordVPN)
* [OpenWRT](https://support.nordvpn.com/hc/en-us/articles/20340177222289-OpenWrt-setup-with-NordVPN)
* [Padavan](https://support.nordvpn.com/hc/en-us/articles/20323041135889-Padavan-setup-with-NordVPN)
* [Sabai](https://support.nordvpn.com/hc/en-us/articles/20323512359697-Sabai-setup-with-NordVPN)
* [Tomato](https://support.nordvpn.com/hc/en-us/articles/20317675285777-How-to-set-up-VPN-on-Tomato)
* [pfSense](https://support.nordvpn.com/hc/en-us/articles/20285211284497-pfSense-setup-with-NordVPN)
* [DrayTek](https://support.nordvpn.com/hc/en-us/articles/20397988815633-DrayTek-Vigor-IKEv2-setup-with-NordVPN)
* [EdgeRouter](https://support.nordvpn.com/hc/en-us/articles/20321386897041-EdgeRouter-and-Ubiquiti-setup-with-NordVPN)
* [TP-Link](https://support.nordvpn.com/hc/en-us/articles/20280525082001-Setting-up-TP-Link-with-NordVPN)
* Starlink (read more about how to use [VPN on Starlink](https://nordvpn.com/blog/starlink-vpn/))
## Not sure if your router is supported and/or can't find it on the list above?
First, see if you can find your router on our [list of unsupported routers](https://support.nordvpn.com/hc/en-us/articles/20379585675793-Which-routers-don-t-support-NordVPN).
If it’s not on there, check the user manual that came with your router (usually, manuals are available for download on the manufacturer’s website). Search the manual for any mentions of OpenVPN support. Your router must support the OpenVPN client in order to potentially support a NordVPN configuration. If you can’t find this information in the manual, consider contacting your router’s manufacturer.
If none of the tips mentioned above have helped you set up a connection, feel free to contact our support team!
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEJ4fyqEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFNfu1xEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDI2MDg0NzE4ODY1LVNldHRpbmctdXAtYS1yb3V0ZXItd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kG--3aa505a1270f85d3a643a85b35a088b540414005
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Error: This program does not support the version of Windows your computer is running
|
If you are using a supported Windows Operating System version (Windows 10 64-bit, or Windows 11) for our application and you still receive an error "This program does not support the version of Windows your computer is running." try changing the compatibility mode of your settings.If you are using older Windows Operating System version, such as Windows 7, Windows 8.1, or Windows 10 32-bit, make sure to use our [legacy version of the app](https://support.nordvpn.com/hc/en-us/articles/19441140326289-Installing-and-using-NordVPN-on-Windows-7-and-8-1).
## How can I change compatibility mode?
1. Locate the NordVPN folder within your computer. To do so, click on file explorer (the folder icon).
2. Then click on the link bar ar type in C:\Program Files\NordVPN
3. Find the NordVPN file and right-click on it. A window will open up, there choose properties and left-click on this option.
4. A new window will pop up. Go to the Compatability tab.
5. Run this program compatibility mode for: should be disabled. If you can see a checkmark next to it - remove it by right-clicking on the check-box and pressing apply in the lower right corner.
6. Try to update NordVPN application once again.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHGTF1zEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHEuFZlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJ6L2hjL2VuLXVzL2FydGljbGVzLzIwMjg2Njk1ODUxNTM3LUVycm9yLVRoaXMtcHJvZ3JhbS1kb2VzLW5vdC1zdXBwb3J0LXRoZS12ZXJzaW9uLW9mLVdpbmRvd3MteW91ci1jb21wdXRlci1pcy1ydW5uaW5nBjsIVDoJcmFua2kG--6e605706310e600f6adb8bc14b8ef6aef8993a84
|
Which routers don’t support NordVPN
|
On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/).
If you use any of the routers listed below with their native firmware, you will not be able to use them with our service:
* Arris
* Belkin
* Cisco
* D-Link
* Huawei
* Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535))
* Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/))
* [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN)
* TRENDnet
* Tenda
* TotoLink
* Ubee
* Orbi
* Spectrum
* Xfinity
* Eero
* Verizon
* AT&T
* FRITZ!Box
* Most ISP-provided routers that were mentioned above
You can install the following custom firmware on some of the aforementioned models to make them work:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* Padavan: <https://en.techinfodepot.shoutwiki.com/wiki/List_of_Padavan_firmware_supported_devices>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
## Other tips for router connectivity:
* If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help.
* If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance.
* Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFNfu1xEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kH--dd7f68a4c696cde1b6f94531c9a63f69270f780c
|
Why Choose FlashRouters?
|
[FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance:
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFNfu1xEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--8a51ca980482759cc9479a997a77a08db992b7db
|
Which router should I use with NordVPN?
|
It's important that a router supports VPN configurations to use NordVPN; however, to maximize your NordVPN experience, a router that’s pre-configured for VPN use is key.
For example, FlashRouters offers a [wide range of NordVPN-compatible devices](https://nordvpn.com/flashrouters/) optimized for secure, high-speed connections right out of the box without having to configure or set up the routers.
For the best out-of-the-box router solution with extra safety, privacy, streaming capabilities, and an exclusive NordLynx integration, we recommend the [Privacy Hero 2](https://www.flashrouters.com/privacy-hero-nordvpn-router-by-flashrouters). This unique cloud-connected device also includes 1 year of NordVPN plus 1 year of Privacy Hero service, providing seamless security and performance for your home network.
## Why Choose FlashRouters?
[FlashRouters](https://nordvpn.com/flashrouters/) offers some of the best routers for NordVPN pre-configured to deliver top-notch security and performance:
* Top-Tier Security: Your entire network is shielded by NordVPN, keeping your online activity private and secure.
* Speed & Stability: Our devices are equipped with powerful processors and advanced WiFi technologies, ensuring fast and stable VPN connections.
* Plug-and-Play VPN Setup: Skip the headaches of manual configuration. FlashRouters comes pre-flashed and optimized for NordVPN compatibility.
* Ongoing Support: Need networking support assistance? Their expert support team is here to help with your setup and troubleshooting.
### More NordVPN Recommended Routers Options (OpenVPN Only)
Flashrouters also have a few models supporting only OpenVPN connection:
* [Next Gen WiFi 7](https://www.flashrouters.com/router-basics/wireless-be): These devices are significantly higher cost but offer NordVPN OpenVPN support.
* [Mesh VPN Routers](https://www.flashrouters.com/routers?fmr_use_case=344): Looking for more extensive VPN coverage? FlashRouters offers a wide array of heavily tested [Mesh WiFi Systems for NordVPN](https://www.flashrouters.com/routers?fmr_use_case=344).
* [AX3000 VPN Router](https://www.flashrouters.com/cudy-wr3000-vpn-router-by-flashrouters): If the lowest price is the main concern, this AX3000 is a popular economy device for OpenVPN.
## Configurable devices
You can also buy a router and configure it yourself. While many different routers are available from other manufacturers, the most commonly used are Asus routers, as most have a built-in OpenVPN client and require minimal effort to set up.
Some popular examples include the Asus RT-AX86U, RT-AX68U, and RT-AX88U (AX6000). However, these devices will not support NordLynx.
Most other routers require firmware flashing, which might be tricky and does not work on all platforms. If you want a legacy router that provides OpenVPN encryption, you can also find any router that supports the following custom firmware:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
The next step will be to learn [how to set up NordVPN on your router](https://support.nordvpn.com/hc/en-us/articles/19426084718865-Setting-up-a-router-with-NordVPN).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFt%2BS1eEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFNfu1xEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJNL2hjL2VuLXVzL2FydGljbGVzLzIwMTk1NzA3NTQ3MDI1LVdoaWNoLXJvdXRlci1zaG91bGQtSS11c2Utd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kI--8a51ca980482759cc9479a997a77a08db992b7db
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GL.iNet setup with NordVPN
|
This tutorial is designed to help you set up your GL.iNet with a VPN. We will explain how to connect the GL.iNet router to NordVPN using the OpenVPN protocol.
The following changes have to be made in the web configuration panel of your router, which you can access by entering the local IP of your router in your web browser. The local IPs are 192.168.1.1 or 192.168.0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username, and password can also be found in the user manual of your router.
1. Firstly, you will have to download the OpenVPN manual connection files.
Follow the steps below to find the manual connection configuration files:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the OpenVPN configuration files tab.
4. Find the server you wish to connect to by using the Search bar or by scrolling down and download it by clicking Download UDP or Download TCP.
5. When connecting to OpenVPN & IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
2. Access your device via the WebGUI. The GL.iNet IP address is 192.168.8.1 by default.
3. Once you are in the admin panel, go to “VPN” > “OpenVPN client” > “Add a new OpenVPN configuration.”
4. Upload the previously downloaded .ovpn file.
5. A new window will pop up, asking you to specify your NordVPN service credentials.
Paste your credentials and click "Submit."
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
6. Click "Connect" to enable the OpenVPN connection.
7. Once connected, you will see your connection status, including your new IP address as well as received and sent data.
8. Congratulations! You are now connected to NordVPN.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHgv3JlEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFNfu1xEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjI2OTI2MTc0MjI1LUdMLWlOZXQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kJ--0e218230a48c5e968def384d3ff270cb04af3574
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MikroTik IKEv2 setup with NordVPN
|
MikroTik routers support many VPN services, including NordVPN. In particular, MikroTik routers with RouterOS version 6.45 and later let you establish an IKEv2 EAP [VPN tunnel](https://nordvpn.com/blog/vpn-tunnel/) to a NordVPN server. This tutorial explains how you can connect to a VPN on your MicroTik router.
1. Open the terminal in your RouterOS settings.
2. Install the NordVPN root certificate by running the following commands:/tool fetch url="https://downloads.nordcdn.com/certificates/root.der"/certificate import file-name=root.der
3. Connect to the NordVPN server to find out the hostname of the [recommended server](https://my.nordaccount.com/dashboard/nordvpn/manual-configuration/server-recommendation/). For our example, we used "nl125.nordvpn.com."
Follow the steps below to find the best server for your connection:
1. Log into your [Nord Account](https://my.nordaccount.com/), and click NordVPN.
2. Scroll down to Advanced Settings and click Set up NordVPN manually.
3. Select the Server recommendation tab. According to your location, the best server will be recommended.
4. By pressing Advanced filters you can further customize the recommended servers by selecting the Server type and the Security protocol.
5. Under the server IP, next to Available protocols, select IKEv2/IPSec.
6. In the window that pops up, copy the server hostname and use it in your IKEv2 manual connection setup.
7. When connecting to IKEv2 manually, you're going to need to use the Username and Password from the Service credential tab.
8. Now you have to set up the IPsec tunnel. We recommend creating a separate profile and proposal configuration to avoid interfering with existing or future IPsec configuration:/ip ipsec profileadd name=NordVPN/ip ipsec proposaladd name=NordVPN pfs-group=noneWhile it is possible to use the default policy template, it is better to create a new policy group and template to separate this configuration from other IPsec configurations./ip ipsec policy group add name=NordVPN/ip ipsec policy add dst-address=0.0.0.0/0 group=NordVPN proposal=NordVPN src-address=0.0.0.0/0 template=yes
9. Create a new “mode config” entry with “responder=no” (no quotation marks) that will request configuration parameters from the server:/ip ipsec mode-configadd name=NordVPN responder=no
10. Create peer and identity configurations. Enter your NordVPN credentials in the username and password parameters:/ip ipsec peeradd address=nl125.nordvpn.com exchange-mode=ike2 name=NordVPN profile=NordVPN/ip ipsec identityadd auth-method=eap certificate="" eap-methods=eap-mschapv2 generate-policy=port-strict mode-config=NordVPN peer=NordVPN policy-template-group=NordVPN username=YourNordVPNServiceUsername password=YourNordVPNServicePassword
11. You can find your NordVPN service credentials (service username and service password) in the [Nord Account dashboard.](https://my.nordaccount.com/dashboard/nordvpn/)
Follow the steps below to find the service credentials for manual connection setup:
1. Log into your [Nord Account](https://my.nordaccount.com/), click NordVPN, and, under Manual setup, click on Service credentials. Here you'll find the Username and Password needed to connect manually.
2. Now choose what to send over the VPN tunnel. In this example, we have the local network “192.168.88.0/24” behind the router, and we want all traffic from this network to be sent through the tunnel. First, we have to make a new “IP/Firewall/Address” list that consists of our local network./ip firewall address-listadd address=192.168.88.0/24 list=localAssign the newly created "IP/Firewall/Address" list to the "mode-config" configuration:/ip ipsec mode-configset [ find name=NordVPN ] src-address-list=local
3. Verify that the correct source NAT rule is dynamically generated when the tunnel is established./ip firewall nat print
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFl2W2NEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJFNfu1xEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzIwMzk4NjQyNjUyNTYxLU1pa3JvVGlrLUlLRXYyLXNldHVwLXdpdGgtTm9yZFZQTgY7CFQ6CXJhbmtpCg%3D%3D--42495d5c95541f64fd2f5465f0e112b3ebab21c7
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How to enable MFA for your Nord Account?
|
1. Log into your [Nord Account](https://nordaccount.com/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHkVcOuEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGPoP97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDQyMjk5MTY3ODg5LVdoYXQtaXMtTUZBLWFuZC1ob3ctdG8tZW5hYmxlLWl0BjsIVDoJcmFua2kG--42a323c54a4a9b33cb5fa6499d71bdcdd6923fdd
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What is MFA, and how to enable it
|
[Multi-factor authentication](https://nordvpn.com/blog/what-is-multi-factor-authentication/) (MFA) is a security mechanism used to verify the identity of a user by requiring the presentation of two or more authentication factors: password, PIN, token, USB security key, fingerprint, or facial recognition.
There are two MFA options for Nord Account:
* You may use authenticator applications to generate a code, such as [Google Authenticator](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en_US&gl=US), [Microsoft Authenticator](https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=lt&gl=US), [Authy](https://play.google.com/store/apps/details?id=com.authy.authy&), or any other. Any one of those apps will create a code that you must enter whenever accessing Nord Account. The code changes every 30 seconds.
* A second option is to use a security key. It can be a Bluetooth, NFC, or USB security key that will hold a unique PIN and ensure effortless access only for you. Nord Account supports USB security keys certified by FIDO2. That includes the Security Key series, Yubikey 5 series, iePass FIDO K44, MultiPass FIDO K25, ePass FIDO NFC K9 and K35, BioPass FIDO K26 and K27, and others.
## How to enable MFA for your Nord Account?
1. Log into your [Nord Account](https://nordaccount.com/).
2. If you are using a desktop device, click on your account name in the top right corner and choose Account Settings. Switch to a Multi-factor authentication (MFA) section, and click on Manage MFA.On a mobile device, tap on the free line sign, scroll down to the bottom of the menu, where you find Account Settings, select Multi-factor authentication and tap on manage MFA.
3. On both, desktop and mobile, you will be asked to verify your email address. To do so, enter the verification code you have received to your NordVPN account associated email to verify it.
4. From there, select Set up next to the Authenticator app.
5. This action will generate your QR code and key. Open your mobile authentication application (such as Duo Mobile, Authy, etc.) and scan the QR code or manually enter the key. Once your account is saved in the authenticator application, return to the Nord Account website and click Continue.
6. Enter the MFA code generated by your mobile authentication application.
7. Before finishing the MFA setup, make sure to [save your backup codes](https://support.nordvpn.com/hc/en-us/articles/30047757775249-NordVPN-MFA-backup-codes) here. When done, click Continue.
### As another option, you can use a security key to add MFA feature.
1. Choose set up next to the Security key option in your Nord Account settings.
2. Follow the steps shown. Setup steps may differ depending on the security key.
3. Once you have finished the setup, a physical security key will be needed to log into your Nord Account.
4. In the end, you will be suggested to log out from all devices. We strongly recommend doing that so that all of your devices that are used with Nord Account would be instantly protected with MFA.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHkVcOuEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGPoP97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJHL2hjL2VuLXVzL2FydGljbGVzLzE5NDQyMjk5MTY3ODg5LVdoYXQtaXMtTUZBLWFuZC1ob3ctdG8tZW5hYmxlLWl0BjsIVDoJcmFua2kG--42a323c54a4a9b33cb5fa6499d71bdcdd6923fdd
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NordVPN MFA backup codes
|
NordVPN MFA backup codes are necessary to log into your account in case you have lost access to your account login authentication means.
When setting up MFA on your account initially, you are presented with these backup codes alongside the option to copy or print them.
We highly recommend saving the backup codes in cloud storage or even owning a physical copy in a hidden location.
You can also gain access to your backup codes when in your Account settings.
1. In Account settings > Multi-factor authentication (MFA), click on Manage MFA.
2. Verify your email – you should receive a one time use code in the inbox of the email associated with your Nord Account.
3. Press view code to view your backup codes – here you will also be able to regenerate, copy or print your backup codes if needed.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGx7QlUGzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGPoP97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSI%2FL2hjL2VuLXVzL2FydGljbGVzLzMwMDQ3NzU3Nzc1MjQ5LU5vcmRWUE4tTUZBLWJhY2t1cC1jb2RlcwY7CFQ6CXJhbmtpBw%3D%3D--729d3c5cdae2fa9b70b8d5e16054e4b9f4779a17
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How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGPoP97EjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kK--b688d17e3044c787195a0fe156a5d7940f183300
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How to set up dedicated IP
|
NordVPN’s Dedicated IP feature provides a unique, static IP address that ensures reliable access and improved privacy. Unlike shared IPs, this one is solely yours, making it perfect for services that require a fixed IP. Learn more about [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on our website.If you have purchased a dedicated IP, you can easily set it up through your NordVPN account by following these steps:
1. Log in to your Nord Account:
2. Once logged in, select the NordVPN button located in the upper-left section on your dashboard:
3. If your dedicated IP is not yet ready to use, you will see a setup required warning in the dedicated IP tab:
4. Click the set up dedicated IP button:
5. Press the preferred IP address location drop-down menu:
6. Next, select you wanted dedicated IP location from the drop-down menu:
7. When you select your preferred location, click the set up dedicated IP button:
8. You will be assigned an IP address in the country that you’ve chosen:
9. You should now see your assigned IP address in the dedicated IP tab:
Once this is done, you have successfully set up the NordVPN dedicated IP. You can now proceed with connecting to a dedicated IP on your device:
* Connect to a dedicated IP server on Windows
* Connect to a dedicated IP server on Linux
* Connect to a dedicated IP server on macOS
* Connect to a dedicated IP server on iOS
* Connect to a dedicated IP server on Android
If you experience any issues or have additional questions, do not hesitate to submit a request to our customer success team.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBECcjS7EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBEe9MByEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwNTk1MjQ4MDcxMTg1LUhvdy10by1zZXQtdXAtZGVkaWNhdGVkLUlQBjsIVDoJcmFua2kG--b09f62f59da22d07918e55ac5dac165e700e32b3
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Which routers don’t support NordVPN
|
On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/).
If you use any of the routers listed below with their native firmware, you will not be able to use them with our service:
* Arris
* Belkin
* Cisco
* D-Link
* Huawei
* Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535))
* Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/))
* [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN)
* TRENDnet
* Tenda
* TotoLink
* Ubee
* Orbi
* Spectrum
* Xfinity
* Eero
* Verizon
* AT&T
* FRITZ!Box
* Most ISP-provided routers that were mentioned above
You can install the following custom firmware on some of the aforementioned models to make them work:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* Padavan: <https://en.techinfodepot.shoutwiki.com/wiki/List_of_Padavan_firmware_supported_devices>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
## Other tips for router connectivity:
* If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help.
* If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance.
* Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
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What OpenVPN ports does NordVPN use?
|
With NordVPN, you can connect via OpenVPN both over TCP and UDP.
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How do I manually set up OpenVPN with NordVPN?
|
You can set up an OpenVPN connection manually on different devices with NordVPN. Here’s how:
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OpenVPN connection on NordVPN
|
OpenVPN is an open-source VPN protocol that makes use of virtual private network (VPN) techniques to establish safe site-to-site or point-to-point connections. NordVPN service uses this protocol for a successful VPN connection.
## What OpenVPN ports does NordVPN use?
With NordVPN, you can connect via OpenVPN both over TCP and UDP.
For OpenVPN TCP connections, use port 443.For OpenVPN UDP connections, use port 1194.
For more information, please read our article on the differences between TCP and UDP.
## How do I manually set up OpenVPN with NordVPN?
You can set up an OpenVPN connection manually on different devices with NordVPN. Here’s how:
* Setup OpenVPN for Windows
* Setup OpenVPN for MacOS
* Setup OpenVPN for Linux by using Terminal
* Setup OpenVPN for Linux by using Network Manager
* Setup OpenVPN for Android
* Setup OpenVPN for iOS
* Setup OpenVPN for Raspberry Pi
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What is a jailbroken device
|
### What does the term mean?
Jailbreaking refers to bypassing of certain device restrictions. These restrictions are set by the manufacturer, usually in order to increase the security and the reliability of their devices. For instance, Apple restricts the ability of its customers when it comes to downloading applications from outside the Apple App Store. In order to sideload applications, which is to download them from an unofficial source, users must first jailbreak their iOS devices. By doing so, root access is gained, meaning that users can modify the needed files and directories that are otherwise hidden.
Essentially, jailbreaking provides greater control over one's device. However, additional freedom comes at a risk to security as well as privacy. One example stems from potential malware that can be downloaded from insecure sources. Unlike the Apple App Store where apps are thoroughly checked, there is no guarantee that the apps from outside will be safe. In the case that they indeed possess malware, your credentials and other personal information could be stolen without your knowledge.
### How can I know if my device is jailbroken, and can NordVPN protect me if it is?
First of all, the iOS version of the NordVPN application comes with a system that automatically detects whether or not your device could be jailbroken. If it is, you will be greeted with the following message:
Additionally, you can also find the jailbreak indication by scrolling to the bottom of the Settings menu:
If you suspect that your device may have malware or spyware installed, we do not recommend installing and using NordVPN. This is because your credentials may be stolen by malicious applications. Additionally, although NordVPN encrypts your connection to the internet, as well as protects your privacy online, it cannot prevent damage from downloading the above-mentioned files.
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|
Which routers don’t support NordVPN
|
On 1 December 2018, NordVPN’s servers stopped supporting L2TP/IPsec and PPTP connections. More about that in [this article](https://nordvpn.com/blog/l2tp-pptp-protocol-update/).
If you use any of the routers listed below with their native firmware, you will not be able to use them with our service:
* Arris
* Belkin
* Cisco
* D-Link
* Huawei
* Linksys (except [WRT32X/WRT32XB AC3200](https://www.linksys.com/support-article?articleNum=270535))
* Nighthawk range routers ([unless the router is using DumaOS](https://www.netgear.com/home/online-gaming/))
* [Netgear](https://support.nordvpn.com/hc/en-us/articles/20282781982481-Can-I-set-up-Netgear-router-with-VPN)
* TRENDnet
* Tenda
* TotoLink
* Ubee
* Orbi
* Spectrum
* Xfinity
* Eero
* Verizon
* AT&T
* FRITZ!Box
* Most ISP-provided routers that were mentioned above
You can install the following custom firmware on some of the aforementioned models to make them work:
* DD-WRT: <https://wiki.dd-wrt.com/wiki/index.php/Supported_Devices>
* Tomato: <https://tomato.groov.pl/?page_id=69>
* Padavan: <https://en.techinfodepot.shoutwiki.com/wiki/List_of_Padavan_firmware_supported_devices>
* OpenWRT: <https://wiki.openwrt.org/toh/start>
* Merlin: <https://github.com/RMerl/asuswrt-merlin/wiki/Supported-Devices>
## Other tips for router connectivity:
* If your router supports the OpenVPN protocol, search our knowledge base for the name of its manufacturer. You should find a tutorial on how to set it up. You can also check our [router tutorials](https://support.nordvpn.com/hc/en-us/sections/19326876055569-Router) section under the Connectivity category. If you cannot find the setup guide for your router, [contact our customer support](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) for help.
* If you want a router with out-of-the-box security and anonymity that NordVPN provides, head over to our partners at [FlashRouters](https://nordvpn.com/flashrouters/). They offer pre-configured routers delivering top-notch security and performance.
* Here is our list of [recommended routers for NordVPN](https://support.nordvpn.com/hc/en-us/articles/20195707547025-Which-router-should-I-use-with-NordVPN).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBEC9%2F2IEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCBHEuFZlEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMzc5NTg1Njc1NzkzLVdoaWNoLXJvdXRlcnMtZG9uLXQtc3VwcG9ydC1Ob3JkVlBOBjsIVDoJcmFua2kK--e1e6af940c9a9e6ebed43ee288952f1633d2cd82
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Common issues with activation codes
|
Activation codes let you create a prepaid NordVPN account, extend an existing subscription, or even give NordVPN as a gift to others. To get started, follow our guide on [how to use a NordVPN activation code](https://support.nordvpn.com/hc/en-us/articles/19685995851665-How-to-get-NordVPN-with-activation-code).
This article addresses the most common issues that users have encountered when trying to apply activation codes.
Wrong email address
Before you apply the activation code, please double-check the email address you provided. The activation code will be applied to the email address you specify immediately, even if it is incorrect. If you mistakenly enter an email address that is not tied to your Nord Account, please [contact our customer support team](https://nordvpn.com/contact-us/) for assistance.
Ambiguous symbols
It is easy to confuse the letter “O” (capital “o”) for “0” (zero) and the letter “I” (capital “i”) for “l” (lowercase “L”). Try replacing these ambiguous symbols with their lookalikes if you’ve entered the rest of the code correctly.
This issue only affects older NordVPN activation codes, because we have stopped using ambiguous symbols to avoid confusion.
Code already activated
Any given activation code can only be used once. If you’ve applied that activation code to extend your subscription at some point in the past, any further attempts will end in error.
You can check the status of your subscription by logging in to [Nord Account](https://my.nordaccount.com/). If you can’t remember your Nord Account credentials, use our handy password recovery tool.
Activating multiple codes
Each NordVPN activation code must be applied separately. If you have multiple activation codes, simply repeat the [activation process](https://support.nordvpn.com/hc/en-us/articles/19685995851665-How-to-get-NordVPN-with-activation-code) for each one.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEXSFRzEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEvyoDnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJKL2hjL2VuLXVzL2FydGljbGVzLzIwMjg2NTQ0NTQ5Nzc3LUNvbW1vbi1pc3N1ZXMtd2l0aC1hY3RpdmF0aW9uLWNvZGVzBjsIVDoJcmFua2kG--8de4ffcacc8b9e956910c6b114d9a2b10f8ab921
|
How to apply a NordVPN coupon code
|
To apply a NordVPN discount code, follow these steps:
1. Go to our [pricing page.](https://nordvpn.com/pricing/)
2. Select a preferred plan.
3. Click do you have a promo code?:
4. Enter the coupon code you have, and press apply:Now you will have the deal corresponding to your [NordVPN coupon](https://nordvpn.com/coupon/) code applied to your purchase.
After clicking apply, your coupon code will be applied to your purchase.
NordVPN provides discounts during certain events, such as on [Black Friday](https://nordvpn.com/black-friday/) and [Cyber Monday](https://nordvpn.com/cyber-monday/). Make sure to regularly check out our main page for any active deals.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFNhrXnEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEvyoDnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzE5Njg2ODgwNTk1MjE3LUhvdy10by1hcHBseS1hLU5vcmRWUE4tY291cG9uLWNvZGUGOwhUOglyYW5raQc%3D--00b8b0befdfdb3b4d545d4e17318d975f6649cc0
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How to use NordVPN on gaming consoles
|
Video gaming consoles do not support built-in VPN functionality. You can’t download NordVPN on PlayStation or Xbox, for example.
To set up your PS4, PS5, Xbox, or other gaming console with NordVPN, you can use one of these methods:
1. Set up NordVPN on your router.
2. Set up a VPN-protected hotspot and connect to that network on your gaming console.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBHFXQgTEzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEgsuKuEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJML2hjL2VuLXVzL2FydGljbGVzLzIwOTcyNDY1NjY5MzkzLUhvdy10by11c2UtTm9yZFZQTi1vbi1nYW1pbmctY29uc29sZXMGOwhUOglyYW5raQo%3D--ea702add7ad1da409a426940c5b7526ff4b73ff5
|
What is your money-back policy?
|
Here is the refund and cancellation policy at the core of our 30-day money-back guarantee:
“...if you are not satisfied with our Services, you may cancel the Subscription and request a refund within 30 days following your purchase of our Services (“Money Back Guarantee”). Please note that Subscriptions may be refunded on the basis of the Money Back Guarantee only after the initial purchase. Once a Subscription is renewed, it cannot be refunded on the basis of the Money Back Guarantee, unless applicable law provides otherwise.”
This and other conditions of our service can be found in our [Terms of Service](https://my.nordaccount.com/legal/terms-of-service/).
Here are our instructions for [how to cancel](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription) automatic payment renewal.
## Requesting a refund
Previously, refunds could only be processed through our support team. We have now implemented an automated refund system that is more efficient, faster, and convenient for our customers to use. This change also improves our ability to gather feedback, allowing us to better understand issues and improve our service. As we continue to refine this new process, your feedback is welcomed to help us enhance it further.
To request a refund for your payment, contact our customer support team via live chat available in the bottom right corner of the page, and indicate you would like us to refund your payment.
1. You will receive a link to your Nord Account dashboard. Follow the link and verify it’s you who’s trying to access the account.
2. In the following window, you will see which payments are eligible for a refund. Such payments will have a Refund button available. To proceed, click on Refund.Please keep in mind that not all payments are eligible for refunds, and certain terms apply depending on where you bought the subscription:
* * Apple App Store: Subscriptions purchased via the Apple App Store are subject to Apple's refund policies. We're unable to issue refunds for payments made through the Apple App Store. For assistance, please reach out to Apple directly via Apple Support.
* Amazon Appstore: If you've purchased your subscription through the Amazon App Store, contact Amazon directly for assistance via Amazon Support.
* Google Play Store: Refunds for payments made through the Google Play Store can be requested through NordVPN’s customer support, provided they fall within the refund terms outlined above. Additionally, if the payment was made within the last 48 hours, you can request a refund directly from your Google Play account. For more details, visit Google Play Support.
* Retailers or resellers: If you've purchased a subscription outside the NordVPN website (e.g., physical store, online shop, or marketplace like BestBuy or StackSocial), please contact the retailer directly regarding the refund.
1. In the following window, select the reason for canceling the service and requesting a refund. Your feedback is invaluable because it helps us pinpoint areas for improvement and ensures a better experience for all our users.Once completed, click Submit and Continue. 
2. You will see your refund summary. You can confirm it by clicking Refund.
3. After submitting the request, you will receive a confirmation email saying that your refund has been ordered.
4. You should now see the refund status for your payment as Refund Processing. This means that your request has been received and is currently being processed. This process can take up to a few hours*.*Please note, that due to recent implementation, it may take up to 4 hours for a refund request to be processed.
5. Once the refund is complete, the refund status on your dashboard will change to Refunded, and you will receive a confirmation email. Please note that depending on your payment method, it may take up to 10 business days for the refund to reach your account. If there was an error or you have any other questions, please contact our customer support team directly.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBH9Jde2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJE8dFhcEjoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJFL2hjL2VuLXVzL2FydGljbGVzLzE5NDc2OTkxMzExMTIxLVdoYXQtaXMteW91ci1tb25leS1iYWNrLXBvbGljeQY7CFQ6CXJhbmtpBg%3D%3D--f6b1daca04d3a066f0dbd75b9791f4e3050feeae
|
How to start using NordVPN
|
If you are interested in starting to use the NordVPN service but are unsure how to do so, this article will introduce you to the steps needed to begin using NordVPN today.
In this article we will cover:
* [Downloading NordVPN](
* [Installing NordVPN](
* [Purchasing a NordVPN plan](
* [Connecting to NordVPN](
* [Connecting to NordVPN on Linux](
* [Additional NordVPN features](
## Downloading NordVPN
To begin using NordVPN, you will first need to download the application for your respective device:
* Download the NordVPN application for Windows
* Download the NordVPN application for macOS
* Download the NordVPN application for Linux
* Download the NordVPN application for Android
* Download the NordVPN application for iOS
## Installing NordVPN
If you are not sure how to install and set up the application, choose the OS you're going to use and follow one of the guides below:
* Learn how to install NordVPN on Windows 7 and 8.1
* Learn how to install NordVPN on Windows 10 and 11
* Learn how to install NordVPN on macOS
* Learn how to install NordVPN on Linux
* Learn how to install NordVPN on Android
* Learn how to install NordVPN on iOS
Once the application has been set up, you need to purchase the desired plan.
## Purchasing a NordVPN plan
The following article will introduce you to [NordVPN Plans and Prices](https://support.nordvpn.com/hc/en-us/articles/19744251757841-Plans-and-prices-of-NordVPN-service). And if you're uncertain how to proceed with the purchase, read the article on [purchasing a NordVPN subscription](https://support.nordvpn.com/hc/en-us/articles/19478048190481-How-to-purchase-a-NordVPN-subscription).
Once you have an active subscription, you need to connect to NordVPN.
## Connecting to NordVPN
In order to connect to NordVPN, follow along below:
1. Use the quick connect button:Alternatively, you can use the dots on the map to connect to specific locations.
2. Click the dot in a country:Lastly, you may also use the search bar.
3. Type in the name of the country you would like to connect to:
### Connecting to NordVPN on Linux
To connect on a Linux device, you will need to type in the following commands :
```
nordvpn connect
```
```
nordvpn c
```
To connect to specific servers, use:
```
nordvpn connect <country_code server_number>
```
(eg. nordvpn connect uk715)
Follow our article on how to [connect to NordVPN using Linux Terminal](https://support.nordvpn.com/hc/en-us/articles/20164827795345-Connect-to-NordVPN-using-Linux-Terminal).
That's it! Now you can begin using the app and investigating the different features.
## Additional NordVPN features
Here you can find some articles covering NordVPN's features:
* [Different NordVPN server categories explained](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained)
* [NordVPN Kill Switch: how does it work](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work)
* [What is Threat Protection Pro™ and Threat Protection?](https://support.nordvpn.com/hc/en-us/articles/19508765521425-What-is-Threat-Protection-Pro-and-Threat-Protection)
* [Dedicated NordVPN IP addresses](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses)
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFpIBV0EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEvyoDnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMjg5Nzc5OTUyMDE3LUhvdy10by1zdGFydC11c2luZy1Ob3JkVlBOBjsIVDoJcmFua2kI--da573a013a59436b499e0ea1fae6281090335575
|
What to do if I lose my MFA access?
|
If you’re experiencing temporary trouble accessing your MFA device, you can use one of your backup codes to log in to your Nord Account. However, if you've lost your MFA device, you will need to fill out the MFA reset request form to remove your Nord Account’s current MFA settings.
Follow these instructions to reset the MFA settings of your Nord Account:
1. Open the MFA reset request form.
2. Fill in the fields indicated below. This information is required to make sure that no one makes unauthorized changes to your account.
* Account's current email: Enter the email address you currently use for NordVPN.
* Amount paid: Type in the amount of money you paid the last time you made a payment to NordVPN.
* Method: Select the way you made your last payment (like credit card or PayPal) and enter any other required information.
* Payment date: Choose the exact date of your last payment.
* Do you have a NordLocker or NordPass account?: Let us know if you also have an account for NordLocker or NordPass.
* Description (Optional): Add additional comments or requests for our support team.
* Attachments (Optional): Attach a picture of your last payment to help speed up the process.
1. Click the “Submit” button to finish.
Our customer support team will contact you by email once your Nord Account MFA settings have been successfully reset.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJGPoP97EjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEvyoDnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJJL2hjL2VuLXVzL2FydGljbGVzLzIwMzIzNzc4OTg5OTY5LVdoYXQtdG8tZG8taWYtSS1sb3NlLW15LU1GQS1hY2Nlc3MGOwhUOglyYW5raQk%3D--1de60647113efda859fa4dfcc13f4000910ebb01
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Installing NordVPN (App Store) version on macOS
|
From October 17th, 2024, older applications will have a few function limitations. The issues can affect macOS applications version 8.27.2 and below. They can include not receiving notifications in the app and reduced Dark Web Monitoring and Meshnet functionality.To resolve the issue, please update your application to the latest version.
This article will help you set up the [NordVPN application on your Mac](https://nordvpn.com/download/mac/) and connect to a VPN server. Note: The NordVPN (App Store) app is compatible with macOS 11 and later versions.
## Table of contents:
* [Downloading and installing](
* [Setting up the application](
* [Connecting to servers](
* [NordVPN features menu](
* [NordVPN preference settings](
## Downloading and installing
1. Go to the [NordVPN app page in the App Store](https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485#?platform=mac) or click download the App Store version of NordVPN on our downloads page:
2. Agree to Open App Store.
3. When the App Store launches, click on the blue Get button and choose to Install the app.
4. Once the download is finished, press the Open button.
## Setting up and using the application
1. Open your Launchpad and click on the NordVPN icon.
2. You can Log In or Sign Up in the top-right corner of the screen.
3. You will be redirected to your Nord Account. To log in, enter your registered email address and password. You can also sign in using your Google account or Apple ID or by entering a code. If you are a new user, you will need to create a [Nord Account](https://my.nordaccount.com/) by entering your email address and other required information.
4. After completing the above steps, you will be prompted to open the NordVPN app. Agree always to allow Nord Account and grant access to the app.
5. After a successful login, you will see the main NordVPN application window.Here, you can find NordVPN servers and navigate in the map itself, search bar, or specialty section.
## Connecting to servers
1. The Quick Connect button in the top-right corner will automatically connect you to a server.
2. To connect to a specific server, click on the Search field in the top-left corner of the app. Enter a country, a category, or a specific server number (e.g., Canada #1224) to find what you need.
3. All servers in the left sidebar are sorted by country and specialty.To connect to a specialty server, hover over one of the categories under [Specialty Servers](https://support.nordvpn.com/hc/en-us/articles/19479130821521-Different-NordVPN-server-categories-explained), and click on the three-dot menu to select a Country.
4. To connect to a specific country, click on it.
## NordVPN features menu
### Map
* Map - here, you can find and navigate NordVPN servers in the map itself, search bar, or specialty section
### Threat Protection Pro™/Threat Protection
* Threat Protection Pro™ is a special NordVPN feature that automatically blocks ads, trackers, and malicious URLs. When you visit a website known for scamming people, this feature displays an in-browser alert to warn you about possible fraud. Threat Protection Pro™ also scans downloads for malware and checks your apps for security vulnerabilities. Available with selected NordVPN plans, Threat Protection Pro™ can work without an active VPN connection. Learn more about[ Threat Protection Pro™](https://nordvpn.com/features/threat-protection/).If your NordVPN subscription doesn’t include Threat Protection Pro™, you can use the Threat Protection feature instead. It blocks intrusive ads and malicious domains based on DNS filtering and works whenever you’re connected to a VPN server. Threat Protection comes with all NordVPN plans.
### Meshnet
* The [Meshnet](https://nordvpn.com/meshnet/) feature helps you to access devices over encrypted tunnels. [Learn more about Meshnet](https://meshnet.nordvpn.com/getting-started/meshnet-explained).
### Dark Web Monitor
* [Dark Web Monitor](https://nordvpn.com/features/dark-web-monitor/) scans the internet for any credential leaks associated with your registered NordVPN e-mail address.
### Presets
Presets let you load up a specified set of configurations, including server number, type, protocol, and more. You can configure your settings to experience a smooth session, for e.g., so that a streaming service or a game loads up instantly!
#### How to set up presets?
Start at the preferences page. You can either edit an existing preset or create a new one by clicking Add new.Let's build it from scratch. After pressing Add new, you will see a menu with the settings you can use. Give the preset a name. Next, select from available VPN protocols. If you change the default setting Use recommended, you’ll be able to alter the server type. Here you can set a specialty server or any regular one as your type.Depending on the server availability, you may also have the choice of selecting a specific region.Finally, you can add either a web page or an app to the preset. It will be displayed under the preset name on the main screen. If you press Add link button, a field will appear for the URL of the website you would like easy access to. After inserting the URL, press Enter to register it. When you're done, press Save preset, and it will be added to the main screen.
### Statistics
* Statistics show you more information about your connection.
### Settings
To change application settings and find various features click on the gear icon at the bottom-left corner of the app:
* Settings tab displays the NordVPN app settings.
### Quick Help
* Here you can find your connection logs, a direct to our Help Center, or our customer support email.
## NordVPN settings
### General
* Launch the app on computer startup — toggle to open the NordVPN app automatically every time you turn your device on.
* VPN Protocol — this option will let you choose from 3 different [connection protocols](https://support.nordvpn.com/hc/en-us/articles/19482810153745-Which-NordVPN-protocol-should-I-choose) (OpenVPN UDP, OpenVPN TCP, and NordLynx).
* Help Us Improve — makes NordVPN better by sending us aggregated anonymous data.
### Auto-connect
* When using an untrusted network — toggle to automatically be connected to a VPN when you're connected to a network that is not added to a Trusted network list.
* Connect to — you can select a specific country from the list.
* The current network — shows the network you are currently connected to.
* Trusted network — you won't be automatically connected to a VPN while on a trusted Wi-Fi network.
### Kill Switch
* [Kill Switch](https://nordvpn.com/features/vpn-kill-switch/) prevents unprotected access to the internet when your VPN connection accidentally drops.
* Advanced Kill Switch is an additional layer of security that can be enabled to prevent WebRTC leaks. However, it functions separately from the system-wide Internet Kill Switch. Read [more information about Kill Switch](https://support.nordvpn.com/hc/en-us/articles/19509682644369-NordVPN-Kill-Switch-how-does-it-work).
* Stay invisible on a local network — this will let you [keep your device invisible on an unsafe local network](https://support.nordvpn.com/hc/en-us/articles/20225371443345-Staying-invisible-on-unsafe-local-networks-on-macOS).
### Appearance
* Appearance settings let you add an application to your dock and menu bar. Also, it lets you choose between dark and light modes.
### Other Apps
* Other Apps tab introduces other [Nord Security](https://nordsecurity.com/) products. As well as a scannable QR code that directly leads you to the NordVPN mobile app download.
### Account
* Account section shows your NordVPN profile and subscription information. Here you’ll also find links to [NordVPN Terms of Services](https://my.nordaccount.com/legal/terms-of-service/) and [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/).
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJHa8kGjEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEvyoDnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJUL2hjL2VuLXVzL2FydGljbGVzLzIwNDkyMzk1NDAzOTIxLUluc3RhbGxpbmctTm9yZFZQTi1BcHAtU3RvcmUtdmVyc2lvbi1vbi1tYWNPUwY7CFQ6CXJhbmtpCg%3D%3D--5de229f96485a302bef6d1e458da4710fa4f8caf
|
Does NordVPN accept prepaid cards
|
We accept most prepaid cards, as long as they contain all the information a regular credit card has. A prepaid card has to be registered online with an address and a name. It is explained by the prepaid card user's guide.
All prepaid Visa cards are known to work, as well as, some others. Some prepaid cards apply conversion fees (around 3-5%) which are not included in our pricing.
If you have issues while making a payment, make sure your card allows international and recurring payments. We also recommend clearing your browser cache and disable any ad-blocking, privacy or security browser extensions.
|
https://support.nordvpn.com/hc/en-us/articles/19483295444625-Does-NordVPN-accept-prepaid-cards
|
Does NordVPN accept prepaid cards
|
We accept most prepaid cards, as long as they contain all the information a regular credit card has. A prepaid card has to be registered online with an address and a name. It is explained by the prepaid card user's guide.
All prepaid Visa cards are known to work, as well as, some others. Some prepaid cards apply conversion fees (around 3-5%) which are not included in our pricing.
If you have issues while making a payment, make sure your card allows international and recurring payments. We also recommend clearing your browser cache and disable any ad-blocking, privacy or security browser extensions.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJFu5064EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGZF3TnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJIL2hjL2VuLXVzL2FydGljbGVzLzE5NDgzMjk1NDQ0NjI1LURvZXMtTm9yZFZQTi1hY2NlcHQtcHJlcGFpZC1jYXJkcwY7CFQ6CXJhbmtpBg%3D%3D--7aec49195146db55f852b114b3dfe70f0dc96c4f
|
I can't make a payment
|
Payments may fail for various reasons. Here are a few tips you might find useful.
Credit Card
To avoid multiple charges or a temporary hold of funds, do not make repeated attempts to complete a purchase.
You may contact your credit card company – it is likely to have information about the failed transaction and the status of your account.
If you’ve tried to make a payment with a credit card, but your account is still not active, there are a few common causes:
* Insufficient funds. Check if your bank account has enough credit to make the payment.
* Incorrect information. The information you provide when paying must match the information on your credit card.
* Expired card. Check the expiration date of your card.
* Fraud detection. This usually happens when you try to make a payment while connected to a VPN or when using a proxy. Having an unusual IP address (such as an IP address of a country different from the one where your credit card was issued) may also be the cause.
* The transaction was declined by the issuing bank. You may want to contact your bank and allow future payments to NordVPN.
If you use a prepaid credit card, register it online before use. Contact the card issuer if you have trouble completing the registration.
CoinGate
Have you tried to make a payment with Crypto Currencies but your account is still inactive? Your transaction may not have been confirmed in the coin network yet – just give it more time.
Your transaction might also have timed out if you took too long to make the payment. In this case, [contact our support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support), and we will be glad to help you.
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How to cancel auto-renewal for your subscription
|
If your subscription was purchased via the Google Play Store, Apple App Store, or Amazon App Store and you wish to cancel it, follow the respective articles below:
* Cancelling your [Google Play Store NordVPN subscription](https://support.google.com/googleplay/answer/7018481)
* Cancelling your [Apple App Store NordVPN subscription](https://support.apple.com/en-lamr/118428)
* Cancelling your [Amazon App Store NordVPN subscription](https://www.amazonforum.com/s/question/0D54P00007IG0CkSAL/amazon-appstore-subscriptions)
## Cancelling your NordVPN subscription
If you have purchased your subscription directly from NordVPN and wish for your subscription to no longer renew at the subsequent billing date, you may cancel your subscription via your [Nord Account](https://my.nordaccount.com/).
You can follow the same steps to cancel your NordPass, NordLocker, Dedicated IP, or bundle subscription services.
To cancel the automatic renewal of your NordVPN subscription, follow the steps below:
1. Log in to your [Nord Account](https://my.nordaccount.com/)
2. Open the billing tab:
3. Click cancel next to auto-renewal:
4. Select cancel auto-renewal:
5. Your auto-renewal status will now change to off:
You will receive a confirmation email to your registered email account if your subscription cancellation is successful:
If you wish to receive a refund, please read [our article on NordVPN's refund policy](https://support.nordvpn.com/hc/en-us/articles/19476991311121-What-is-your-money-back-policy).
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How much will I need to pay upon renewal?
|
At the end of your initial plan, your subscription will be renewed automatically and you will be charged the applicable renewal price for the service. You can find more information on renewal prices in our [subscription renewal pricing page](https://my.nordaccount.com/legal/pricing/).
The renewal price is subject to change, but you will be notified of any changes by email before your subscription is renewed.
You don’t need to renew your NordVPN subscription manually — unless you [cancel auto-renewal for your subscription](https://support.nordvpn.com/hc/en-us/articles/19556844985489-How-to-cancel-auto-renewal-for-your-subscription), it will be renewed automatically.
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https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBFz%2FuG2EToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJGZF3TnEToLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJPL2hjL2VuLXVzL2FydGljbGVzLzE5NDc3MTczMjY5MjY1LUhvdy1tdWNoLXdpbGwtSS1uZWVkLXRvLXBheS11cG9uLXJlbmV3YWwGOwhUOglyYW5raQk%3D--ebfad3128c7935e74be599bb82cd32f6d60a8755
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Does NordVPN charge all at once?
|
Yes, all of our [subscription packages](https://nordvpn.com/pricing/) are paid upfront.
If you choose a long-term plan such as our 2-year or 1-year subscription plan - you will be charged the full price, which can be seen under the security package's title such as Complete, Plus, Standard.
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How to set up dedicated IP
|
NordVPN’s Dedicated IP feature provides a unique, static IP address that ensures reliable access and improved privacy. Unlike shared IPs, this one is solely yours, making it perfect for services that require a fixed IP. Learn more about [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on our website.If you have purchased a dedicated IP, you can easily set it up through your NordVPN account by following these steps:
1. Log in to your Nord Account:
2. Once logged in, select the NordVPN button located in the upper-left section on your dashboard:
3. If your dedicated IP is not yet ready to use, you will see a setup required warning in the dedicated IP tab:
4. Click the set up dedicated IP button:
5. Press the preferred IP address location drop-down menu:
6. Next, select you wanted dedicated IP location from the drop-down menu:
7. When you select your preferred location, click the set up dedicated IP button:
8. You will be assigned an IP address in the country that you’ve chosen:
9. You should now see your assigned IP address in the dedicated IP tab:
Once this is done, you have successfully set up the NordVPN dedicated IP. You can now proceed with connecting to a dedicated IP on your device:
* Connect to a dedicated IP server on Windows
* Connect to a dedicated IP server on Linux
* Connect to a dedicated IP server on macOS
* Connect to a dedicated IP server on iOS
* Connect to a dedicated IP server on Android
If you experience any issues or have additional questions, do not hesitate to submit a request to our customer success team.
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How to connect to your dedicated IP on Windows
|
With a NordVPN dedicated IP, you get faster speeds, less CAPTCHA requests and increased security. NordVPN's dedicated IP is a unique IP that is assigned to a specific server, which ensures that you have your own private connection.
In this article, we will cover how to locate and connect to your [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on Windows.
In order for you to be able to connect, first double-check if you have done the following:
1. Purchased a dedicated IP;
2. Set up the dedicated IP in Nord Account.
If these steps are done, you can move forward and connect to your dedicated IP in the NordVPN app on:
* [ Windows 7 and 8.1](
* [Windows 10 and 11](
For additional information, you can also read [our article about NordVPN's dedicated IP and how it works](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses).
## On Windows 7 and 8.1:
To connect to NordVPN dedicated IP on Windows 7 and 8.1, follow these steps:
1. Open the NordVPN application.
2. Go to the dedicated IP category on the left. 
3. Hover over dedicated IP, and click on the three-dot button:
4. Select fastest for your country and server, and click connect:
You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP:
1. Enter your dedicated IP country, and server number:
2. Tap your dedicated IP to connect:
## On Windows 10 and 11:
To connect to NordVPN dedicated IP on Windows 10 and 11, follow the steps below:
1. Open your NordVPN application.
2. Click specialty servers:
3. Hover over dedicated IP and click the three-dot menu:
4. Click connect.
You may also use the search bar located in the top-left corner of the application window to connect to your dedicated IP:
1. Type in your dedicated ip into the search bar:
2. Click your dedicated IP to connect:
After completing the steps, you will have connected to your dedicated IP successfully. If you wish to test your connection, visit [NordVPN's DNS leak checker website](https://nordvpn.com/dns-leak-test/).
Please be aware that your email will be linked to that dedicated IP address.
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How to purchase a dedicated IP address
|
A NordVPN dedicated IP is an IP address that is assigned to a specific server. This means that the address is not shared with any other device or network. If you wish to get better connection speed, less Captcha requests, or an IP that is only accessible to you, a dedicated IP will help. In this article you will learn how to purchase a [NordVPN dedicated IP.](https://nordvpn.com/features/dedicated-ip/) If you wish to purchase a dedicated IP, you will need an active NordVPN subscription.
Important: If you purchase a dedicated IP from NordVPN, your email will be linked to that IP address. For more information, please consult our [Privacy Policy](https://my.nordaccount.com/legal/privacy-policy/nordvpn/).
## Table of contents:
* [How to get a dedicated IP address as a new NordVPN user](
* [How to get a dedicated IP address if you are an existing NordVPN user](
* [Purchasing a dedicated IP using your Nord Account](
* [Purchasing a dedicated IP using the NordVPN Windows app](
* [Purchasing a dedicated IP using the NordVPN macOS app](
* [Using a dedicated IP in countries with internet restrictions](
* [Frequently asked questions](
* [How many dedicated IPs can be used with one NordVPN account?](
* [How do you purchase additional dedicated IPs?](
* [What should you do after purchasing a dedicated IP?](
## How to get a dedicated IP address as a new NordVPN user
You can add a dedicated IP address at checkout when purchasing your first NordVPN subscription.
1. Go to the [NordVPN pricing page](https://nordvpn.com/pricing/).
2. Select your desired plan and its duration.
3. At the checkout, find dedicated IP under add extra services (optional) and click add.
4. Complete the purchase and create your [Nord Account](https://my.nordaccount.com/).
5. Open your Nord Account and [set up your dedicated IP location](https://support.nordvpn.com/hc/en-us/articles/23189768691345-Setting-up-a-dedicated-IP-after-purchase).
## How to get a dedicated IP address if you are an existing NordVPN user
### Purchasing a dedicated IP using your Nord Account
If you already have an active NordVPN subscription, you can purchase our dedicated IP service by following these steps:
1. Log in to your [Nord Account](https://my.nordaccount.com/).
2. Go to the NordVPN tab:
3. Select get dedicated IP.
4. Choose the plan that best fits your needs.
5. Fill out all required payment information and select continue.
6. [Set up your dedicated IP in your Nord Account](https://support.nordvpn.com/hc/en-us/articles/23189768691345-Setting-up-a-dedicated-IP-after-purchase) dashboard.
### Purchasing a dedicated IP using the NordVPN Windows app
If you wish to purchase a dedicated IP using the [NordVPN application for Windows](https://nordvpn.com/download/windows/), follow these steps:
1. In the main screen of the Windows NordVPN app, open the specialty servers tab:
2. Click dedicated IP.
3. Click buy dedicated IP in the following screen. You will be taken to your Nord Account to select your desired dedicated IP plan.
4. Fill out all of the required payment information and click continue.
5. [Set up your dedicated IP in your Nord Account](https://support.nordvpn.com/hc/en-us/articles/23189768691345-Setting-up-a-dedicated-IP-after-purchase) dashboard.
### Purchasing a dedicated IP using the NordVPN macOS app
You can only use this purchase method if you have [downloaded the NordVPN macOS app](https://nordvpn.com/download/mac/) from the NordVPN website. If you did not, you can still [purchase a dedicated IP using your Nord Account](
Follow these steps to purchase your dedicated IP:
1. Open your NordVPN app.
2. Scroll down to specialty servers and click dedicated IP:
3. Click get dedicated IP in the following screen. You will be taken to your Nord Account to select your desired dedicated IP plan.
4. Fill out all of the required payment information and click continue.
5. [Set up your dedicated IP in your Nord Account](https://support.nordvpn.com/hc/en-us/articles/23189768691345-Setting-up-a-dedicated-IP-after-purchase) dashboard.
## Using a dedicated IP in countries with internet restrictions
Due to reduced service accessibility, you may have trouble getting your dedicated IP to work when connecting from countries with internet restrictions. Please consult our guide on [manual NordVPN dedicated IP server setup.](https://support.nordvpn.com/hc/en-us/articles/31386007399057-Manual-NordVPN-Dedicated-IP-server-setup)
## Frequently asked questions
### How many dedicated IPs can be used with one NordVPN account?
You may purchase any number of dedicated IP addresses, but keep in mind that your NordVPN account is limited to ten simultaneous connections.
### How do you purchase additional dedicated IPs?
You can purchase additional dedicated IP addresses using a special coupon code. This coupon will allow you to create a new NordVPN account while paying only for the dedicated IP feature. However, because you still need an active NordVPN subscription to use the dedicated IP, our customer service staff will help you transfer the dedicated IP address to your main account.
Here is what you need to do to purchase additional dedicated IP addresses:
1. Apply the coupon code “norddedicatedip” to your order, selecting the 1-year NordVPN plan.
2. Enter an email address for the temporary NordVPN account (different from your main one).
3. Complete the purchase. You should now have two NordVPN accounts.
4. [Contact our support team](https://support.nordvpn.com/hc/en-us/articles/19482416296593-How-can-I-reach-NordVPN-customer-support) and give them the email addresses of both of your NordVPN accounts, indicating which one is your main one.
5. Specify your [dedicated IP location](https://support.nordvpn.com/hc/en-us/articles/19507808024209-Dedicated-NordVPN-IP-addresses).
Note: After you specify your desired dedicated IP location, it may take up to three business days to set your NordVPN dedicated IP address. However, your dedicated IP subscription will begin to run at the date of purchase.
### What should you do after purchasing a dedicated IP?
You need to [set up your dedicated IP address in Nord Account](https://support.nordvpn.com/hc/en-us/articles/23189768691345-Setting-up-a-dedicated-IP-after-purchase) after purchase.
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I have just paid. Will I be charged again
|
Any payment method other than CoinPayments, prepaid and gift cards, will create an ongoing subscription. It will automatically charge you after your NordVPN account expires.
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How to connect to your dedicated IP on macOS
|
A NordVPN dedicated IP is a unique IP address assigned solely to a specific server, ensuring it's not shared with any other device or network. With a NordVPN dedicated IP, you get improved connection speeds, reduced CAPTCHA requests, and enhanced security through exclusive accessibility.In this article, you will learn how to locate and connect to your [dedicated IP](https://nordvpn.com/features/dedicated-ip/) on macOS.
In order for you to be able to connect, first double-check if you have done the following:
1. Purchased a dedicated IP;
2. Set up the dedicated IP in your Nord Account.
## Connecting to your dedicated IP on macOS
If you have purchased a dedicated IP from NordVPN, and set it up in your Nord Account, you can proceed with connecting to it on your macOS device by following these steps:
1. Launch the NordVPN application.
2. Scroll down to specialty servers:
3. Hover over the dedicated IP, and click on the three-dot menu:
4. Click your dedicated IP server.
You may also use the search bar located in the top-left corner of the application window.
1. Type in your dedicated IP address:
2. Click on your dedicated IP:
After completing the steps, you will be successfully connected to your dedicated IP. If you would like to check your connection, visit [NordVPN's DNS leak checker.](https://nordvpn.com/dns-leak-test/)
Please be aware that your email will be linked to that dedicated IP address.
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How to connect to your dedicated IP on iOS
|
A NordVPN dedicated IP is a unique IP address assigned solely to a specific server, ensuring it's not shared with any other device or network. With the NordVPN dedicated IP, you get improved connection speeds, reduced CAPTCHA requests, and enhanced security through exclusive accessibility.
In this tutorial, you will learn how to locate and connect to your purchased and assigned NordVPN dedicated IP.
The dedicated IP server category is available only with OpenVPN (UDP) and OpenVPN (TCP) protocols.
In order to connect, double-check if you have done the following:
1. Purchased a dedicated IP;
2. Set up the dedicated IP in your Nord Account.
## Connecting to your NordVPN dedicated IP on iOS
To connect to your NordVPN dedicated IP on your iOS device, follow along to the steps below:
1. Open your NordVPN app.
2. [Enable the OpenVPN (UDP) or ](https://support.nordvpn.com/Connectivity/iOS/1490186412/Switching-connection-protocol-to-OpenVPN-UDP-or-TCP-on-iOS.htm)OpenVPN (TCP) protocol.
3. In the homepage, scroll to specialty servers:
4. Tap dedicated IP:
5. Tap on your dedicated IP to connect:
Alternatively, you can connect by typing in your dedicated IP address into the search bar. To get connected using this method, follow the steps below:
1. Type your dedicated IP into the search bar:
2. Tap your dedicated IP to connect:
After completing the steps, you will have connected to your dedicated IP successfully. If you wish to test your connection, visit [NordVPN's DNS leak checker website](https://nordvpn.com/dns-leak-test/).
Please be aware that your email will be linked to that dedicated IP address.
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Which NordVPN protocol should I choose
|
NordVPN supports several security encryption protocols to provide a VPN service. The security levels and purposes of these VPN protocols are different, but so are our customers’ needs. We encourage you to take a closer look at the strengths and weaknesses of each VPN protocol. While we want you to be able to choose freely, we also feel it’s our duty to advise you on what might suit you best.
1. OpenVPN
OpenVPN is a mature and robust piece of open-source software that enables us to provide a reliable and secure VPN service. It is a versatile VPN protocol that can be used on both TCP and UDP ports. OpenVPN supports a great number of strong encryption algorithms and ciphers: to ensure the protection of your data, we use AES-256-GCM with a 4096-bit DH key. If you are conscious about your security and are wondering what the most stable NordVPN protocol is, we recommend OpenVPN.
2. WireGuard (NordLynx) (Recommended by NordVPN and used by default in most of our apps)
WireGuard is the newest and fastest tunneling protocol, and the entire VPN industry is talking about it. It uses state-of-the-art cryptography that outshines the current leader, OpenVPN. However, it’s still considered experimental, so VPN providers need to look for new solutions (like NordLynx by NordVPN) to overcome WireGuard’s vulnerabilities.
Modern, extremely fast, and incredibly lean in its architecture, WireGuard is backed by thorough academic research. WireGuard consists of only 4,000 lines of code, making it easy to deploy, audit, and fix. To put it into perspective, OpenVPN runs on 400,000 lines of code, meaning that WireGuard makes up only 1% of OpenVPN’s massive architecture.
NordLynx is currently used by default in NordVPN apps. If you’re wondering which VPN protocol is best for gaming or other online speed-dependent activities, the answer is always NordLynx.
3. NordWhisper (Recommended by NordVPN to use for restrictive networks)
The latest protocol added to NordVPN and designed to overcome restrictive local network environments while ensuring your security. It is the ideal solution when dealing with filtered content on office or campus networks and Wi-Fi networks with security filtering found at airports, cafes, hotels, or conferences.
NordWhisper is not compatible with Meshnet, DIP, Obfuscated servers, Onion Over VPN, or P2P servers.
Learn [how to use NordWhisper on NordVPN](https://support.nordvpn.com/hc/en-us/articles/31528242519953-How-to-use-NordWhisper-on-NordVPN).
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NordVPN Post-quantum encryption explained
|
Post-quantum encryption protects your VPN connection against potential quantum computer attacks. Currently, this encryption works with the NordLynx protocol only, therefore post-quantum encryption will be disabled when you use a dedicated IP, other protocols, Obfuscated servers or Meshnet.
NordVPN Post-quantum encryption is available on [Linux]( [Windows]( [Android]( [iOS](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEdVbRTGzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEfsr2sHDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzMwMDQ2MzIxNzEyNTI5LU5vcmRWUE4tUG9zdC1xdWFudHVtLWVuY3J5cHRpb24tZXhwbGFpbmVkBjsIVDoJcmFua2kH--79319871c6bf03a2f280abb5f947ef15d68d1d36#01JKQJSPN00W572Y1VHYZZCQJ7), [tvOS](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEdVbRTGzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEfsr2sHDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzMwMDQ2MzIxNzEyNTI5LU5vcmRWUE4tUG9zdC1xdWFudHVtLWVuY3J5cHRpb24tZXhwbGFpbmVkBjsIVDoJcmFua2kH--79319871c6bf03a2f280abb5f947ef15d68d1d36#01JKQN5BSNHG9BX6PV8EEQ6C49), and [Android TV](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEdVbRTGzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEfsr2sHDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzMwMDQ2MzIxNzEyNTI5LU5vcmRWUE4tUG9zdC1xdWFudHVtLWVuY3J5cHRpb24tZXhwbGFpbmVkBjsIVDoJcmFua2kH--79319871c6bf03a2f280abb5f947ef15d68d1d36#01JKQNJQSTDV2R7VQ5881RCP7Q).
## On Linux:
To enable or disable the post-quantum protection in NordVPN on your Linux machine, run one of the following commands:
```
nordvpn set pq on/off
```
or
```
nordvpn set post-quantum on/off
```
NordVPN post-quantum protection is the recommended option for connecting to NordVPN servers on your Linux device.
## On Windows:
To enable the post-quantum protection on your Windows machine, follow these steps:
1. Open the settings menu.
2. Click on Connections.
3. Scroll down to Post-quantum encryption and enable it.After you’ve done these steps - Post-quantum encryption will be enabled on your Windows device.
## On macOS:
To enable the post-quantum protection on your macOS device, follow these steps:
1. Open the settings menu in the NordVPN app.
2. In the general tab, enable Post-quantum encryption toggle.
## On Android:
To enable post-quantum protection on your Android device, follow these steps:
1. Tap on the Profile icon in the bottom navigation bar.
2. Head over to the Settings section.
3. Enable Post-quantum encryption toggle.
## On iOS:
To enable post-quantum protection on your iOS device, follow these steps:
1. Tap on the Profile icon in the bottom navigation bar.
2. Select Settings at the top right.
3. Enable the Post-quantum encryption toggle.
## On tvOS:
To enable post-quantum protection on your tvOS device, follow these steps:
1. Open Settings and turn on Post-quantum encryption.
## On Android TV:
Enable post-quantum protection on your Android TV device by following these steps:
1. Open Settings on the left-hand side menu and turn on Post-quantum encryption under App settings.
## Compatibility of post-quantum NordVPN
Although post-quantum encryption enhances security, there are some limits to how VPNs function:
* OpenVPN Protocol: As of right now, post-quantum protection is only compatible with the NordLynx technology and does not support OpenVPN. If you try to enable post-quantum protection with OpenVPN, the following error will display:"Post-quantum encryption is unavailable with OpenVPN. Switch to NordLynx to activate post-quantum protection"
* Meshnet Feature: Meshnet, which turns on private connections across devices, is incompatible with post-quantum protection. If both features are active, the following error will display:"Post-quantum VPN and Meshnet are not compatible. Please disable one feature to use the other."
* Dedicated IPs: Dedicated IP addresses do not support post-quantum protection. If you want to connect to a dedicated IP while post-quantum protection is enabled, you will need to disable the post-quantum feature first.
Using post-quantum protection means taking better precautions to secure your data for the future. NordVPN will continue to develop post-quantum security functionality to allow your digital privacy to remain safe now and in the future.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJEdVbRTGzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEfsr2sHDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzMwMDQ2MzIxNzEyNTI5LU5vcmRWUE4tUG9zdC1xdWFudHVtLWVuY3J5cHRpb24tZXhwbGFpbmVkBjsIVDoJcmFua2kH--79319871c6bf03a2f280abb5f947ef15d68d1d36
|
What is Split Tunneling and how to use it?
|
[Split tunneling](https://nordvpn.com/features/split-tunneling/) is an option that allows you to have a specific part of your internet connection to be rerouted outside of the VPN. You may find it useful for situations where a VPN connection may be unnecessary, for instance, when dealing with a trusted application.
NordVPN split tunneling is currently available on Windows 7 and 8.1, Windows 10 and 11, Android, and [Android TV](https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGCMNXXEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEfsr2sHDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzE5NjE4NjkyMzY2ODY1LVdoYXQtaXMtU3BsaXQtVHVubmVsaW5nLWFuZC1ob3ctdG8tdXNlLWl0BjsIVDoJcmFua2kI--98632cb8a53b69c8801fa499d090e08331312a6c#Android%20TV).
## On Windows 7 & 8.1:
1. Open the settings menu. 
2. Head down to the Split tunneling section, turn it ON, and then press Add apps. 
## On Windows 10 & 11:
1. Click on a gear icon in the left-bottom corner.
2. Choose Split Tunneling settings.
3. Turn the feature on and choose to add apps.Experiencing issues?Look here, and you'll find the latest updates concerning known issues and how to resolve them.At the moment, it is known that when the split tunneling feature is used, some services still appear to be affected by the VPN. This is related to the fact that although your real IP address does get routed through the excluded application, the DNS servers provided by NordVPN are still in effect, which may cause an issue. We are currently working to resolve this problem.
## On Android:
1. Tap on the profile icon and open the settings menu by tapping on Settings.
2. Head over to the VPN connection settings and choose the Split tunneling option.
3. Toggle the switch to the ON position.
4. Select the apps you wish to not be affected by the VPN connection.
## On Android TV:
1. After you open the NordVPN app, select Settings, and, under App settings, choose Add apps next to Split tunneling. Once you select the apps of your choice, they will appear under Trusted apps.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCBGCMNXXEToYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEfsr2sHDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJQL2hjL2VuLXVzL2FydGljbGVzLzE5NjE4NjkyMzY2ODY1LVdoYXQtaXMtU3BsaXQtVHVubmVsaW5nLWFuZC1ob3ctdG8tdXNlLWl0BjsIVDoJcmFua2kI--98632cb8a53b69c8801fa499d090e08331312a6c
|
Does NordVPN support OpenWrt?
|
Routers with OpenWRT firmware have been reported to support VPNs like NordVPN. However, please be aware that the following configuration has not been tested by NordVPN staff – it has been shared and tested by our wonderful customers instead. In particular, NordVPN would like to thank ulmwind, an active member of the OpenWRT community, for their continuous assistance in providing us with up-to-date OpenWRT instructions.
|
https://support.nordvpn.com/hc/en-us/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJG6CdF%2FEjoYcmVmZXJyZXJfYXJ0aWNsZV9pZGwrCJEfsr2sHDoLbG9jYWxlSSIKZW4tdXMGOgZFVDoIdXJsSSJBL2hjL2VuLXVzL2FydGljbGVzLzIwMzQwMTc3MjIyMjg5LU9wZW5XcnQtc2V0dXAtd2l0aC1Ob3JkVlBOBjsIVDoJcmFua2kJ--f800db088c36826b86f96d6361909fd108a468cc
|
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