DOI string | abstract string | title string | author list | URL string | year int64 | month string | vector unknown |
|---|---|---|---|---|---|---|---|
10.1108/09564239910255352 | <jats:p>Analogies between internal and external service quality suggest that internal quality can be assessed without too much regard to differences between organizational customers and fee‐paying customers. Research into organizational networks, however, indicates the importance of environmental and atmospheric factor... | “Tribal warfare” and gaps affecting internal service quality | [
"Auty Susan ",
"Long George "
] | https://doi.org/10.1108/09564239910255352 | 2,002 | July | "ElBJfgCmltqwKPf/DWiV24T3U+BUM2PhTlNyBBf/5V3GGBhdckJNGnaWOmn9AqTr0F7WDTm8yIdsuVyp9VF4iP0Eiuf5r1WeAL3qqNEiMs2lfRXgEqOCOVCtvNgPRifYr9k0noiCA0yWxMMwDy42Ao/Hzi1/8pciTGsW1fsLbhU=" |
10.1108/09564239910288987 | <jats:p>This research assesses the psychometric properties of a service quality measure applied internationally and investigates cross‐cultural differences in perceived service quality between North American and Latin American consumers. With this purpose in mind a cross‐cultural survey was conducted in which consumers... | Assessing the cross‐cultural applicability of a service quality measure A comparative study between Quebec and Peru | [
"Morales Espinoza Miguel "
] | https://doi.org/10.1108/09564239910288987 | 2,002 | July | "QtBJf4jivtq6EKfXzWGVS1V/B/BVszPDXlVyPNP991zmFBo9Ukh8GzCCOdO1B6TrkF75DbWMmE/sremp4Ej4iGUcAKT/plGMAPWqKJIyN429KxfgYyGKH8iJrEoPBKbbjec1HliJlwhTzMthF24WAoXGWi9/Uhe2TCLW030KHrE=" |
10.1108/09566160210417868 | <jats:p>On the basis of a literature review, 20 factors essential for successful integration of ecodesign in product development are presented in this paper. The success factors are structured according to six areas of concern: management, customer relationships, supplier relationships, development process, competence ... | Success factors for integration of ecodesign in product development | [
"Johansson Glenn "
] | https://doi.org/10.1108/09566160210417868 | 2,002 | July | "Rt/YT4OmJtrUGNX/RWodEczfRep0M/PDxgVyEHH/u513BELdcsBMCWCQu2MxA4bLUg7FDRGM2Y9Gh2wtYVroP2UWA+T64VmMAL+gaMO2J8yB+RBhE4KKKUjQ/hoLDZqYj7s9l5rDFezCTJttBiK2Go/XTi1vaqMoTvZUlHwbVjg=" |
10.1108/09566169510091921 | <jats:p>Evaluates existing systems of collection and disposal of industrial
waste water in the Lagos metropolis, Nigeria. Examines the rate of
generation of waste water in the paints, foods and beverages, battery,
textile, brewery, and pulp and paper industries. These include among
others some selected industries in Ik... | Characteristics and control of industrial effluent‐generated
pollution | [
"Sangodoyin A.Y. "
] | https://doi.org/10.1108/09566169510091921 | 2,002 | July | "ZsoMbaikOB/Yi3W1Xeod40Pfdfs1JdPDTCl6Gtn+5HxvQVkNc0RTWGaUiyD3wabq8E8VjMusSMlN93mv42YoFT2WgFYQJUjcGbE+rNe2JlyBzQziAwKF40iFnR4YJiixz3MUnagLl0pKRd/vAhM28I+NW7trB7L1HRZWDbifVjk=" |
10.1108/09566169910259778 | <jats:p>Kano River basin, which serves as the main source of water supply to metropolitan Kano, is also used as receiving body for industrial wastes from Sharada and Challawa industrial estates. Of the three major rivers in this basin, the Salanta river was found to receive the highest pollution from the industrial dis... | Industrial waste pollution in the Kano river basin | [
"Bichi M.H. ",
"Anyata B.U. "
] | https://doi.org/10.1108/09566169910259778 | 2,002 | July | "dMosbKisWBrZOXXTXeKd6k/ddHlFMfvjxDd7H5r/zG2P0AkNkkDRWW6TCzl9wabvMk91jUutkIFBcWuP6WM4FC2UgUQUhUiYEJEKrPfmnCWLTQ7yYgKFK8iFjV6IBg6IywMQnKwah2ryYd9rA0M0qc0km7l/IrbsRXLSjfEfVz0=" |
10.1108/09576050010306396 | <jats:p>The electronic commerce (EC) marketplace is evolving so rapidly that the role of EDI, the technology that originally kickstarted the EC phenomenon to begin with, needs to be clarified under current conditions. Explores the way the Internet is expected to spur much higher EDI diffusion rates at much lower costs ... | Revisiting the role of Internet‐EDI in the current electronic commerce scene | [
"Angeles Rebecca "
] | https://doi.org/10.1108/09576050010306396 | 2,002 | July | "WN0YXIAmsBrA8iR/nWIVUwfnR9J0c/X7VgVyd3t9413EcEaFesJcmvqAG2kgw5RjU4v9KTGMmQ/4Ci9tUj24VGWXA+S5zVmOij/iqFtWV8ylaRTiE6aCDcicrgILR//Yhqs1n3icB0QaxJNpE74GEr/STI/3VhAwTtPW3J4DHnA=" |
10.1108/09576059510078738 | <jats:p>The logistics industry has had to respond quickly to help
organizations survive the harsh business climate of the early 1990s.
Demonstrates how this is being achieved by re‐engineering the flow of
information around organizations to save money, speed production cycles,
improve customer services and attain compe... | Breaking down the barriers to free information exchange | [
"Halhead Robert "
] | https://doi.org/10.1108/09576059510078738 | 2,002 | July | "WPpwX4CmsvqAsMV1F2A940fzRcb0J/HrRhUyZnN/pV1PkBoNUMBbHP6Su2v5gbTqk474jbGMmFepMm0sa1VYJPWWg8Cwz1SMiLVgqFg39cyheQWgMyKOLci1vhgKTsuYhus1lhielVxaQJ9ph642go3EXK//VLpwTkbXxdoTMns=" |
10.1108/09576059510091689 | <jats:p>Recommends a distribution control system which provides control of
information and resource allocation throughout all stages of the supply
chain, including delivery and sales order information, road traffic,
vehicles, pallets and drivers. Describes how the system provides
retrospective analysis and forward plan... | Distribution control systems within the supply chain | [
"Wilson Ian "
] | https://doi.org/10.1108/09576059510091689 | 2,002 | July | "Ut5MHJiimNrAOpd+V2I94wfzVG30Y/PhT1FTR197ppxP8BsdaUBGGTyCMyn9gSSrW47fiRGcmB6q6Gmhb0D4NrWWmEDwz0isiP8QaZs2dfWhWTuIQgKMJdg6vNgeBoqZhKORHvK6hzbawcPpEyUyAs3UCA7/RLCwTWfW59eLVjo=" |
10.1108/09576059610113241 | <jats:p>Provides an overview of the uses and benefits in product development of early supplier involvement. Via a case study covers issues such as timing, identifying suppliers and tackling problems.</jats:p> | Continuous acquisition and life‐cycle support: the risks and benefits of early supplier involvement in the development process | [
"Rigby Brian "
] | https://doi.org/10.1108/09576059610113241 | 2,002 | July | "wMvcTICiqprAIfR3VWIVb071xU71s7v9RgEyezHzrtzkxFKdckJYGSaAq2t1gaSrkovxgXGs/YfIu2XNQUD6dT2WieS771iMAjvqYNI2Q5iheRigRqK4Jcjy/ZKMRf+Yl/s9nqqSBXZazJNxgiM2Ao/GTwdvUrAyTPbU1Zoadho=" |
10.1108/09576059610123169 | <jats:p>Discusses the benefits of recycling packaging, the most obvious being cost savings. But other benefits are often more important, such as better storage facilities and ease of handling direct into retail display. Points to difficulties of quantifying benefits in advance. Lists areas where reusable packaging syst... | What makes reusable packaging systems work | [
"McKerrow Don "
] | https://doi.org/10.1108/09576059610123169 | 2,002 | July | "U/jcXYKms1rELEbzFeC9h2f/Z9VVN/NbHnsykXH94URPxVqtk8BVTWSGKUN14qSiQAt1hVmNGleBKu2lZWggFT0XgeARZkzMkLqQadi0Dv6xXSOgayKMPxm8/8I1RsmYj3M9/AianDx6xN/vA6U2gu/qyC5/Ezs5TSLWvZ4eTn4=" |
10.1108/09576059710187393 | <jats:p>Adds to the existing level of knowledge regarding the general phenomenon of downsizing and its relationship to the level and pervasiveness of quality and performance in the organization. This purpose is accomplished by addressing two important issues. First, the development of an objective measure of the relati... | Relative index for downsizing employees (RIDE): a measure of performance | [
"Karake Zeina A. "
] | https://doi.org/10.1108/09576059710187393 | 2,002 | July | "8HFYfChmNtqAWYdUb2jR3wbHU8bUc6PjThN58bf/5t1GFRJ3UkBNGTqGu1f2ELaj0E1ZKT2skI3Aumzp8Fk6rfUUG8H67l2eiLogINCmt4yj2wShUqbmJ9yQrpgKZ7XYltE1nNCMhxxexJtlU67WkoXH3gt+U4O0HCLWnPMKRhQ=" |
10.1108/09576059910256222 | <jats:p>Proposes a continuous participative evaluation process built on the formative evaluation paradigm. The benefits of this approach are that all the primary or core stakeholders, i.e. the users, top management and the technical specialists involved in the task of delivering information systems benefits, participat... | Maximise information systems value by continuous participative evaluation | [
"Remenyi Dan ",
"Sherwood‐Smith Michael "
] | https://doi.org/10.1108/09576059910256222 | 2,002 | July | "QtxEXMmiut6BuHf/nWkdQwb/R8ZTs7PXbnFydFP8993NMFq9ispfGSYGKw3x4aTrEU9UDTG8mMPai+2pwE+oFF2WCkP4y1isir2oYJ42VvSxaQ3oEqKq89gX/ZKtRduZ1fs1vuiWB2RiDNllF3EWE43MighvUYK0TFPW1dFbdjs=" |
10.1108/09576059910256231 | <jats:p>The question of evaluating evolutionary information systems is problematic because of the diverse range benefits and costs, which display differing natures. Increasingly, information systems have to cope with changing organisational needs that are further complicated by the limitations of “traditional” investme... | Evaluating information technology in dynamic environments: a focus on tailorable information systems | [
"Patel Nandish V. ",
"Irani Zahir "
] | https://doi.org/10.1108/09576059910256231 | 2,002 | July | "Qt5EfgCiMt7BmNZ/zWlVW8bPRuN3M/PhXlFyVFfc89lElBotesJdGLaFu83xwKbrcc+cTDEMmMeZmu0ocV2sBf2WKUfwy1Guhr/6qPgmNt3BORGAEoKKO9iL/IIvB16J5Ns1vzi2hWV2FEdjAa5Wgo3GWYl/06IwjMNG2b0TNj0=" |
10.1108/09576059910256303 | <jats:p>Numerous information system evaluation methodologies have been proposed in the literature. However, most of them suffer from a number of inherited disabilities originating in the nature of their fundamental principles as well as the nature of information systems evaluation. Uses evidence from the evaluation lit... | Rethinking the approaches to information systems investment evaluation | [
"Serafeimidis Vassilis ",
"Smithson Steve "
] | https://doi.org/10.1108/09576059910256303 | 2,002 | July | "At5YfgCiNtqAmPd/jWmdCwTH0uRWs/PFblF2PFP/9t1HMBINKsJMGDKGusnwQaTrEU/0TTmMmMdZm00o0E2oh/mUC0K+yVGshr/aKHUmM7yBeRTgkoKKa9hZ/ZZrDu6I5fs0vGiXlmVuzENhd7B2Co3Hyi1v0YL0DktW0XUbBjM=" |
10.1108/09576060010313946 | <jats:p>Manual picking system productivity is greatly influenced by layout design (i.e. the layout scheme and the number of aisles). In fact, layout plays an important role in determining the expected length of pickers’ tours which is itself a relevant component of the time required to complete a given set of orders. T... | Layout design in manual picking systems: a simulation approach | [
"Caron Franco ",
"Marchet Gino ",
"Perego Alessandro "
] | https://doi.org/10.1108/09576060010313946 | 2,002 | July | "Q/RITIyisNrgKJZ/fGJdwzfbVTVUA7PTzQUwKn3jt5RO1Fopc8RMCnyUuqO1g6zn1E79hRGMGk3r6mm5YUh0BeUWAaQTxVzOhL5yabA2Po2hHxXAckKeD9m0vBs8BE+YjrM1fJGS1n6GxMvoB6fwEo/STC57E7MxTGrWDdMTVkg=" |
10.1108/09576060010320371 | <jats:p>This paper describes the introduction of continuous improvement (CI) in three small enterprises with employees with little educational background. The approach adopted was carefully tuned to the actual situation and conditions in the firms. A key element in the approach was that facilitating the learning proces... | Coaching continuous improvement in small enterprises | [
"Alstrup Lotte "
] | https://doi.org/10.1108/09576060010320371 | 2,002 | July | "wHFYTICiup7AiPd3H2mdy8TXxsZUM3Phbl02bVX/td3EkBAcGsJPGHKLukqwoaTnEA/5jLG8iY+q98yt00BgFc0VAyG/j1msjvVKYJD2MtiDqRzwEqKKadinvJKNBK/d3/slX4iXt3RG2NshB0fUEo3N2g1vRYKkCm73zfGZUhs=" |
10.1108/09576060010320416 | <jats:p>Deployment of fresh approaches to organisational and human aspects has been a feature of many descriptions of the implementation of “new wave” manufacturing (NWM) strategies. Lists of common HR (human resource) practices accompanying the implementation of such strategies have arisen from survey and other work. ... | Continuous improvement: the trade‐off between self‐management and discipline | [
"Harrison Alan "
] | https://doi.org/10.1108/09576060010320416 | 2,002 | July | "QNgYXAAiM9qwiNd1HSs9u0bPU8dVM+PnblVznFv3sbhknBs8WsBcGHaGvmuwx6TjfE/1DDGMnEe49+2s8EUwpOWcA8O6zVGujr/+oJo2PtyhLRbo06KKt9iS/JhZJeqY/pMxPbi3Bc1OxNtgRgfmgo3ETi1v0KOgDuvXteEbVjM=" |
10.1108/09576060210416580 | <jats:p>Continuous improvement (CI) is argued to be a key mechanism in increasing competitive advantage for organisations. Research in this area has predominantly focused on questions such as “how to” introduce, develop and sustain CI within single organisations. However, there have been few attempts to examine these i... | Continuous improvement along the supply chain: the impact of customer‐supplier relations | [
"Kerrin Máire "
] | https://doi.org/10.1108/09576060210416580 | 2,002 | July | "SPBYTICiPvqAqPd3HWkd/wTXR8Z0M/PlT1Uy5jG3sdgU1BMdGsDfGHaQvi+xoaTrmQ7VDDGsmE8o0+gt9UXwPO2UgaC7z1muiv8aoNE2NtyhaRHgEqKmq9im/pIOBq6Y/vM1l6iXF3RewNslAicyAo3Azg3vUKKkxWoW1fkbVjM=" |
10.1108/09576060210417723 | <jats:p>Describes the National Action Learning Programme (NALP) and summarises some of the key attributes of the NALP approach that has helped to effect operational improvement in well‐established organisations. The programme represented an inter‐organisational action learning response to the need for organisations as ... | Effecting operational improvement through inter‐organisational action learning | [
"Coughlan Paul ",
"Coghlan David ",
"Dromgoole Tony ",
"Duff Dermot ",
"Caffrey Richard ",
"Lynch Kevin ",
"Rose Ian ",
"Stack Paul ",
"McGill Andy ",
"Sheridan Pat "
] | https://doi.org/10.1108/09576060210417723 | 2,002 | July | "UF1cXsAmuh6RiPd1D2m/Wwf/wcRUt7PjZn16ZDf+9530FBCdGsBNGGqFOgu1gaTvAA78jDG8yI54802twGMoVOUVI0B4z1ysjDXi4IjmtdWlfQSgEiK6I5gp/pqIAAiY+tM1tgiXFyzGZJshBudUso3G0gn/3aJkTO/WzfsbVjM=" |
10.1108/09576069410069512 | <jats:p>Addresses the need for a unified product information model and presents
a new representation scheme for mechanical component modelling using
shells as its principal geometric primitives for modelling form
features. The representation scheme was implemented using the ACIS
geometric modeller and C++ on a SUN SPAR... | CAD/CAM Systems Integration: | [
"Chen Chin‐Sheng ",
"Wu Jintong "
] | https://doi.org/10.1108/09576069410069512 | 2,002 | July | "bPHIbIqqgN7QDNKeXUp9AyXbZGU9K/sXVEFiXV3rq5DPYEZNSABMmGa1uyGx8IblwA8VBZGM3gmLom2p5Uh8lN2eocQR59yIETigYbsmJG3hXh3KQ6KLCbm855iqBZ6Rhis3v+qaDX7yxZ9pBucGS8/DTS1+X7DhyJbUHK45dno=" |
10.1108/09576069410069549 | <jats:p>Changes in market and production profiles require a more flexible
concept in manufacturing. Computer integrated manufacturing (CIM)
describes an integrative concept for joining business and manufacturing
islands. In this context, database technology is the key technology for
implementing the CIM philosophy. How... | Database Requirements for CIM Applications | [
"Kappel Gerti ",
"Vieweg Stefan "
] | https://doi.org/10.1108/09576069410069549 | 2,002 | July | "ZNEITJumsNqMmPX9XUpNowb71f/1M/P3RlUiVl/ps5DNZBodWIBcGHaEuSiwwbbvkQ7dDRGMmg+TSm3ocU3R1O2WMcVQz1iugT7yYJE2ZEyj+RvCk4OaC9iUp5IfBb6Y77s3HdqzV3d2hbPkF+eWio/VHS3/WjCQHMfWjPNbVlg=" |
10.1108/09576069510076153 | <jats:p>Examines how FMS affects the accounting information system of
organizations switching to FMS and the traditional accounting practices
that change after organizations adopt FMS. Highlights some of the new
accounting techniques such as transformation cost and activity‐based
costing and also discusses the strategi... | Accounting information system issues of FMS | [
"Sriram Ram S. "
] | https://doi.org/10.1108/09576069510076153 | 2,002 | July | "EvRIXMDigF7IwBZxbWKV62TX08RVsdf7RlNA1zeP/N1GEBs5egJMDD7mu+F9xaSrhI+1aTmdkF/rCOwAVVdCpO3emMCyzlCMhPvw4bu2t8yh6Q3oMhCST9y975IaRsOdl7k1nX2cF1R4xBlhd/vGGg3F2K9vU5PQAMfWHLsTRlg=" |
10.1108/09576069510082110 | <jats:p>Argues that today′s rapidly changing competitive environment, cost
effectiveness and consistently high output quality are no longer enough
to ensure corporate success. A company′s business processes must also be
more responsive and flexible than those of its competitors. Innovative
ways must be sought continuou... | Business process innovation in the mid‐1990s | [
"Hewitt Fred "
] | https://doi.org/10.1108/09576069510082110 | 2,002 | July | "UPdQTICmM/rAiMd1XWJN+1bXR9Z1E+P7X1VyPlf/pdVMFBM9UsBJFHaSu2FxwabjUY7dzTGMmFfKmnytZklYBPUUAEDwzl2shr+6oJA2Nt2heQjgExKOC1i6vJqaB5+cjrM1n/CGFx1awNtllqPyio/GyC1uViCwzOsV3PFbVhs=" |
10.1108/09576069610116896 | <jats:p>Describes a production scheduler, which utilizes a hybrid push/pull approach to scheduling and exploits the expert system technology in order to obtain satisfactory solutions. The scheduler is applied to a multi‐stage production and inventory system, managed by make‐to‐order, with a large variety of incoming or... | An artificial, intelligence‐based production scheduler | [
"De Toni Alberto ",
"Nassimbeni Guido ",
"Tonchia Stefano "
] | https://doi.org/10.1108/09576069610116896 | 2,002 | July | "QVEMTKSgutpg35M/XSed6xf7dG90I6H/TVEwE7/pt5VX4FIfW8NMSHyhmyn1gbSv+QidjBmMml1K6m2DZkF5Be0WAOUQz1zuhLxiwfA2FPyB+BrIAoOsL9y4/JAYRpuYjjs3NDmU1D4oRfvhBufyJ42DHAj6UrE4fmvUh9NbVmM=" |
10.1108/09576069710182009 | <jats:p>Describes the motivation, the initial implementation and tests carried out during the development of a combined discrete‐time and continuous‐simulation system intended primarily for the simulation of hybrid systems in manufacturing processes. The system, which is still under development, is the product of fusin... | A hybrid simulation system for manufacturing processes | [
"Petropoulakis Lykourgos ",
"Giacomini Luisa "
] | https://doi.org/10.1108/09576069710182009 | 2,002 | July | "QFsITqyisJrAGMZ9XW9d4zbD1G11M9P/WFVQeV/p+JBkcEpZasBMGHSUuyCx066vcQ+VgRmMmkzq6u2oU2OVFc0WMcU3zdyugDxwyJw2ZM2hfx7hs4KIA9i6/NIdAQqAyxs1v7qWzHfKRNtxVqcSD8/JCgz/WjOUHGPUB5NbVj4=" |
10.1108/09576069710188779 | <jats:p>Draws on the convergence in enterprise and manufacturing strategies apparent in the established theories and models. Develops this form through enterprise‐wide competitive dimensions into a customizable business environment and manufacturing technology/programme‐specific support framework. This generic framewor... | Customizing manufacturing strategy | [
"Sackett Peter J. ",
"Maxwell Douglas J. ",
"Lowenthal Paul L. "
] | https://doi.org/10.1108/09576069710188779 | 2,002 | July | "UlcYXgDmoNqAytV3n2qf+y7f1/F1M/H7SQFydhf7s51sBFo9WILdGDKQOmm0wYTu8R7dDTmMGg+i8m2s8UiQJMWVh8Q47NWOgD7u4RK17c2h6xvgk4OgL9i2/pqbBp+I95s1n/KSFVdeQJvlA+bWio3D3ixvUoMoTMJWnLmaVik=" |
10.1108/09576069810238682 | <jats:p>Customized product development is facing the challenges of maintaining mass producibility and exploring customer perception on target products. This paper reports an approach by combining virtual prototyping (VP) with design by manufacturing simulation techniques. By constructing virtual prototypes, accurate as... | Virtual prototyping for customized product development | [
"Tseng Mitchell M. ",
"Jiao Jianxin ",
"Su Chuan‐Jun "
] | https://doi.org/10.1108/09576069810238682 | 2,002 | July | "QOuETIiigJrQjOa/XWpUU37fxGT0M/NTXA1ieFP5pZVtJF6NWoJNGmQ2qeCxwYbn0g+FhZGM2k/Kom2tYUrQld0WqaWS7dCsEDh0wBknN2jhfxDiE6KKCf28/NuNBYuYzLs13/qyDT6KRMN9BieGDo/Sii1vUoOwrOtWnBkaUjg=" |
10.1108/09576069910247564 | <jats:p>This article adopts an evolutionary perspective to analyse the similarities and the possibility of converging various types of production systems and in particular the lean production model and the Volvo production system. The evolution of the Toyota production system is studied from the point of view of assemb... | Evolution of production paradigms: the Toyota and Volvo cases | [
"Muffatto Moreno "
] | https://doi.org/10.1108/09576069910247564 | 2,002 | July | "aHBYfACmo9rgivV/XXm9Wybf1OF1M7HbekFwaPPrvJzeEFoNeoDMEXSEOOt4grSq0A3djBGM2t+qsm0uUEQ8rM2cCsB67d2OBb2O8No2Nf2pGxSA04K6O8i6rJoaBd6Yn/M13ziTxc1OVddhEqOWAs3BnAlvQqIwLfbUldE6Vjo=" |
10.1108/09576069910264411 | <jats:p>This paper attempts to fill a void in supplier selection research by developing a model for sourcing and purchasing in an international setting, particularly in developing countries. The emphasis of this model is to reduce the uncertainty of quality from these countries by not only determining quality through t... | Supplier selection in developing countries: a model development | [
"Motwani Jaideep ",
"Youssef Mohamed ",
"Kathawala Yunus ",
"Futch Elizabeth "
] | https://doi.org/10.1108/09576069910264411 | 2,002 | July | "Q2dofYimnJrQqPdX3UYVemT9RPpVF7d3RhF6Wbv/pNxGhBINekBcGT6COcf9wabj0ArphDGMmo8vqmmJYUHYsC0ci+TxjVjMEH2+aNg2PoyB/ZjgFqKCKfw8/NoOBq7I1OM9foSXkXQKzFtnJ06Ugo/Gyyp+UpZUTHLUlJcKBjo=" |
10.1108/09576069910285265 | <jats:p>This simulation study explores and compares the potential benefits of three work‐in‐process (WIP) inventory drive systems and their associated inventory buffer characteristics. The three inventory drives are a push, a pull and a hybrid push/pull system. While these systems have some aspects in common, their buf... | A simulation study of WIP inventory drive systems and their effect on financial measurements | [
"Taylor Lloyd J. "
] | https://doi.org/10.1108/09576069910285265 | 2,002 | July | "UtFITIygsNpQDJY/TGLd62fVdL11M+P7bgcw67fLpNROxFIJesBMCHykuyl9gaYnPYm9hBmMGl7ruu2qZWpxhc0UCOU4zFiulLZ0wbgkP9ihL4/BchKVB/y8/JAeBHqQnjM1/DiahHcOzdtvBkf6Ao2SiC5vE5G4TmPendMZVks=" |
10.1108/09576069910293013 | <jats:p>Computer aided process planning (CAPP) is generally acknowledged as a significant activity to achieve computer‐integrated manufacturing (CIM). In coping with the dynamic changes in the modern manufacturing environment, the awareness of developing intelligent CAPP systems has to be raised, in an attempt to gener... | A hybrid intelligent inference model for computer aided process planning | [
"Ming X.G. ",
"Mak K.L. ",
"Yan J.Q. "
] | https://doi.org/10.1108/09576069910293013 | 2,002 | July | "xfMcbIzgGNqoCPN9X2YduwbZQWnUM7H3SnUyeD/tu5REYFIZSsBdGnakOiCw0obtWEi9hRiMmm0LRiypc2qJNI22J8U0x1CukDQ4qJM3VV3jvRrBl4voAdq//JAZhL+IzqM33LCS1x9yxZthAobSEZ+c3ij/UrK03ENWDLP5Vmo=" |
10.1108/09576069910371106 | <jats:p>Some companies to aid the product development process have implemented a stage‐gate framework, as a high‐level representation of the activities required. Such a framework allows the development process to be closely monitored and controlled, using stages of work and review gates. Six different companies have be... | A comparative study of six stage‐gate approaches to product development | [
"Phillips Rachel ",
"Neailey Kevin ",
"Broughton Trevor "
] | https://doi.org/10.1108/09576069910371106 | 2,002 | July | "AFVYTMqigN7AitU33Gsds2XX1sM2M/N7RgV0dlPurZjMMBYdUoBMWzYUu2uxkYznMg/VLTGMnA/g+22t8Vw89f0UIUb6xFmmBr3z4OI0f1mh6xioAqKSK9my/5q4BZ6b1as1PrCyB39OTJtlE2KGko/Cyy1vEIA6zGJWnTlZVhs=" |
10.1108/09578230210421105 | <jats:p>Literature and research have substantiated a noticeable trend in the recognition of the important role the assistant principal plays in schools. Despite this awareness, the knowledge base remains inadequate to meet the needs in understanding this vital role in educational administration. Given this void, this a... | The worklife of the assistant principal | [
"Hausman Charles ",
"Nebeker Ava ",
"McCreary Jason ",
"Donaldson Gordon "
] | https://doi.org/10.1108/09578230210421105 | 2,002 | July | "gfhMLBigurxhi83TLymdzRdlxwgU87PBpDd27Lb28FvHUBicFsZNmiKkPg5xQ6CrOQypRrvMwY9Ms0gkkGC4BecUEzV6h0ikCPltfagme1CjqQihcpM+dTDh3vIYxvmZbs0lntmSlXlnRN/lRqV+oo2Pmixv14GMDGYTzbQTQrA=" |
10.1108/09588689410080266 | <jats:p>Discusses a spreadsheet tool called an “optimizer” which is useful for
examining certain real estate investment problems. Describes what this
tool is (a means of, for example, maximizing return while minimizing
risk) and how it functions, giving examples of calculations and
functioning. Concludes that such a to... | Real Estate Portfolio Analysis Using a Spreadsheet Optimizer | [
"Byrne Peter ",
"Lee Stephen "
] | https://doi.org/10.1108/09588689410080266 | 2,002 | July | "w/IUbhhkql7J7HO/3WqQDUTpJEYVI7P7RDFyeZV99BHEoFAdSoDcUJ4Ni8V24LarQY29T1CMmFnOqiupUWiZFfuXENVwz1iMFLzgaf2mVNyNqr/hMqLpbtscrVUMp+KY1vqdHoyElXRjVJvnAz9WAo3TCQp/17PxTgfE7JISTq0=" |
10.1108/09588689410080284 | <jats:p>German open‐ended property fund shows that a strategic management of property investment is indispensable. Suggests that it is possible and fruitful to adapt the instruments for strategic management used by industrial companies to fit the needs of property companies (such as the five‐forces model and the value ... | The Strategic Management of Open‐ended Property Funds | [
"Bone‐Winkel Stephan "
] | https://doi.org/10.1108/09588689410080284 | 2,002 | July | "VvdYThDiOHrgSLfV3WiRWwTfR0UVM/fzRhVyWVf+9tFtxFCdGALdmC4NOk190bfrkU6xKTmEmY3IuW0tcXhoJMOXgNF47lCcFvTkKPenNtCF+Cxrc4KAN9iouRGPB47Y0tOVH7CGxXzmEZ/hBTfGAoX8WSl/UbPwDkrelPxfJjs=" |
10.1108/09588689510088186 | <jats:p>The growth in global investment opportunities has seen increased
interest in international property investment as an important element in
a mixed‐asset portfolio and has generated key international property
finance considerations. This survey of institutional investors in
South‐East Asia examines the property i... | The role of international property in investment portfolios | [
"Newell Graeme ",
"Worzala Elaine "
] | https://doi.org/10.1108/09588689510088186 | 2,002 | July | "Q+MZbhCkPBrgTPdX3UoUe0TPR2QXM/dbRll3aRH/9tXEhVO9UgL6Gq6FCkZ/wKfriYrnDTDMmejIqkkpYFhJNPuWAPV0zHC8Fn+kIL+mFtClby8iooDAH/GZrdcMACfI1rMdX5iEhXSu1d9jB33WC412mSt2WbHwbsJWnvgbHmk=" |
10.1108/09590550010315106 | <jats:p>Current measures of service quality do not effectively capture customers’ perceptions of service quality for different types of retail stores. Explores the usefulness of SERVPERF, the perceptions component of SERVQUAL and a retail service quality scale (the DTR scale) in measuring the service quality of differe... | Service quality in retailing: relative efficiency of alternative measurement scales for different product‐service environments | [
"Mehta Subhash C. ",
"Lalwani Ashok K. ",
"Li Han Soon "
] | https://doi.org/10.1108/09590550010315106 | 2,002 | July | "U0JIX6jqglqYEKZ/HWMdyz5HQ/BXM6NjXhNypJP791xukBotUEBdm76TuWG3gISr0d/ZZbmc2EWsrWgp8EF5meQfgeC771CeALTyKdG2Joy9WxXoUrKCDXin/NobJybYpeM1Hvii2QSb1JNmVyIWAoXF2i9/UhMUTipWVFWKTjk=" |
10.1108/09590550010328409 | <jats:p>A method for the development, validation and refinement of a performance measurement tool for retail store managers in Australia and Singapore is presented. This tool is based on a set of performance elements – measurable task‐related activities and behaviours – that, when combined, define the performing manage... | Measuring the performance of retail managers in Australia and Singapore | [
"Fraser Campbell ",
"Zarkada‐Fraser Anna "
] | https://doi.org/10.1108/09590550010328409 | 2,002 | July | "QlZIXIjivl6gEsd3T0Gd+8fnV6FeM7NJalVyJpf+t93GEBI9U8NMGDCCOnI1AaWrCQ45jzmcmA/u+uwo4FxxjeUcE+G6zlWsCvZmKJm2P8S/zRHg0rKSJ/gh/tofBSbYhcMBPriX1VVC0JPnVyfWAo3FSil/W5E0TGoWlL8IHlA=" |
10.1108/09590550210426426 | <jats:p>Franchising has become a major driving force in the globalisation of service businesses. Likewise, international retailing has become an important feature of global distribution systems. This has been brought about through changing socio‐economic patterns, favourable political and cultural environments, and a s... | International retail franchising: a conceptual framework | [
"Quinn Barry ",
"Alexander Nicholas "
] | https://doi.org/10.1108/09590550210426426 | 2,002 | July | "Q1d4TJjmoj7oAud3T0iZaxfvQvQxA7fLclVyfzP/ttlGNFstckNcGj6DEMp0g7SqyA7jpTOcGR2oem2N8FjIzPWXjeQ/pVuegP/iYJO0H92V2QWg06KiL9yzvssdBiaYh/M5HhiDn83axBfnBybWAoTE2i/2RrE0To5VRfQIHlE=" |
10.1108/09590550210429513 | <jats:p>This paper considers the development of emerging retail markets with particular reference to Brazil. The South American region has only relatively recently seen the level of international retail interest previously seen in other global regions such as East Asia. The paper considers the development of retailing ... | Emerging markets and the internationalisation of retailing: the Brazilian experience | [
"Alexander Nicholas ",
"de Lira e Silva Marcelo "
] | https://doi.org/10.1108/09590550210429513 | 2,002 | July | "QtI4TpqmkDqoCudXzWsRWxd9wvR3A7PJUllyZft9ttzM9FI1c0RcmjKRCV99hbSq0B7rpDGcGJ+oO2UNYFy4gPWei/QbtliMgH9mKPv2TtyRaRyAs6KiLxi5qEsXhiSYh7s9HjyHkEVSzBNlByeWCo7U2Ct3VjAoTodU1fwIDnk=" |
10.1108/09590559410051386 | <jats:p>Discount retailing in the UK has taken on a higher profile over recent
years owing to the effects of the recession. Interest has largely
centred on the growth of discount grocery retailing and the potential
emergence of US‐style warehouse clubs. Nine discount clothing retailers
currently present in “conventiona... | Discount Clothing Retailing in the UK | [
"Robinson Terry M. ",
"Bailey Jayne "
] | https://doi.org/10.1108/09590559410051386 | 2,002 | July | "Q19YTIHion6AALV/32CV2wbNR+RVE6FjTlcyS3f3txRcdHatUkBMGzqCu0P0xbSq0Y3NhTGMFAup6W2p8Fw4nOUWi+Sh91iekLfiaHamVsyfXwXoE6aiP9yluMkfDyvYhes9H/iGG13WRB9rByR2Eo3UXC11VrMwTipXRNQLTjs=" |
10.1108/09590559410067307 | <jats:p>Presents the results of an exploratory study on Japanese tourists′
perceptions of service quality in Australian shops. Eight areas of
service were examined: the shop assistants′ friendliness, politeness,
information giving, helpfulness, concern about customers, ability to
speak Japanese, ability to wrap goods, ... | Tourists′ Perceptions of Service in Shops: | [
"Reisinger Yvette ",
"Waryszak Robert Z. "
] | https://doi.org/10.1108/09590559410067307 | 2,002 | July | "Q/BKfarmPl6gEOf/T2CdO3ZPVuRVk7PnXlNyRFH+tdzOEAs9V0BcG3yBu1O3x6SrQZ55hZWcjEUq+2yt4EDYGW0VguC/l9GOELfyKJA3d9y/HVfoYySOC2mF7NovICaZhfc9PziCwQha1FsmF21WAs2n2C5/VBt0TCLWxjEpHjk=" |
10.1108/09590559410069873 | <jats:p>From a 2.1 per cent share of the 0‐8 years childrenswear market in 1987,
Adams (a subsidiary of Sears) is now the UK market leader. With the
limited potential for further growth in the UK, Adams was looking to
Spain as a new market. Determined to minimize risks and maximize the
opportunity of what it saw as a w... | Taking the English “Apple” to Spain: | [
"Johnson Maureen ",
"Allen Bill "
] | https://doi.org/10.1108/09590559410069873 | 2,002 | July | "cte8LIriqt6OALdfHUAVWRfNxeBRE7Njxmgyd/X3p9wM0EKdekRYmz6JuUe3x6brM8+lpBGODFnoa2O9xEkqgMUWEaAT5ViclPAoaLonfsyB6RywN6aIJ/zs7si8RbdY5KM5XPiAC1lSZJ9lBieUAs2g2L91TZMxXjaUFLQBDhg=" |
10.1108/09590559410070259 | <jats:p>Highlights the integral link between the location of a particular format
of retail outlet and the benefit which they offer to the customer
segments which they serve. Outlines a simple conceptual framework for
planning store networks which can be used as a starting point for a
variety of retail businesses. This ... | A Framework for Network Planning | [
"Davies Martin ",
"Clarke Ian "
] | https://doi.org/10.1108/09590559410070259 | 2,002 | July | "U/ZczJCmkH6IMOd/xUIfewb/R/E1M4dDQhUTa3f9501OpFqtcMRMGr6xu+G1gaTrwk71zRGcUAVIaG2p8Fr4HOWXgeRxh1iOAPzg6dm2No2NfxXAc+aCL/i0rtAzBo6YhfM1HnCC1X0WRJtvByTXAs/SS6xf1rEkbkpW1NVaHns=" |
10.1108/09590559410070330 | <jats:p>Identifies some of the industry‐wide changes such as the
decentralization of retailing and the impact and implications for town
centres of retailing and its wider function. Examines the recent upsurge
of interest in town centre management in the context of current
government planning policy guidelines and minis... | Local Authority Responses to Retail Change: | [
"Tomalin Christina ",
"Pal John "
] | https://doi.org/10.1108/09590559410070330 | 2,002 | July | "wtNYzNrmkD+oGMf/V2C/6wbdR+V1E7NjaE9iJ3X99sXOlFK9UkTcGjaDqkF0wabqkg7VjRM8kBXo6M0s9XjoHNSfgeB411iuAP9kqBe2FNSNWw2iwoCjPyinqko/BCcYoPMV3niCx11WRJtvBzTWoozcSr1/RrE0Tk5WRJTLHiE=" |
10.1108/09590559410074868 | <jats:p>Argues that, by the early 1990s, an estimated half of all non‐restaurant
food sales in Hong Kong went through supermarkets. Local independents
and small local chains cater to the lower end of the market. Two large
local chains focus on Hong Kong′s broad middle class and control over
half of packaged food sales.... | Strategies of Japanese Supermarkets in Hong Kong | [
"Kawahara Yukiko ",
"Speece Mark "
] | https://doi.org/10.1108/09590559410074868 | 2,002 | July | "a3TKK5o2vn64COd3T0MVO3VdRtZVEbHLXl9CTLP/93xONWpNV0JUHj6Cq8N9xKTr6cbniZWc3Vd4MCmtYUy5TfWXgeIzr1OMEjnioJI2PsyVDhfgc9SLf8iNrssbRSyYhbM9X/iAAt1cxJsrhyakA4zk2Ap/djEwTK5c1vZiDrA=" |
10.1108/09590559510083984 | <jats:p>Using two complementary ideographic approaches, investigates the
impact of the servicescape on women′s experience of the public house
service encounter. Preliminary findings from both the focus group and
the in‐depth interviews conducted indicate that women perceive their
desired pub experience as diametrically... | Issues of gender and servicescape: marketing UK public houses to
women | [
"Schmidt Ruth A. ",
"Sapsford Roger "
] | https://doi.org/10.1108/09590559510083984 | 2,002 | July | "w35IXwjmAFygAtf3LWCd4w5HU+BVk6Plclsy0hX/993m8E8ZUkpcGzqHu2m3E7SrQU+1TxOsysUs7UWt4GhInfYUg6R9h1CUkbXwKPa2td2dGxWgMKaGL+mn7NooDTK5h/s9GXiEx4nW1NFjDLs2EoWp1qxld5P1SH1WXHRbDjk=" |
10.1108/09590559510095260 | <jats:p>The cashless society, where clumsy and expensive‐to‐handle coins
and notes are replaced by efficient electronic payments initiated by
various types of plastic cards is a tantalizing prospect for the
twenty‐first century. Some of the interested parties stand to gain more
than others if the cashless society becom... | The cashless society | [
"Worthington Steve "
] | https://doi.org/10.1108/09590559510095260 | 2,002 | July | "clkAXoPiKBrAEJf3/eAVcyf3BsR1M7dLRidSUVH9plWf9EK91kLIm+6GqUO5w6SjQgv1J4G8GN/rT0vp4GQJha2XgMQ1xFCMmLK6aLqmNtSheTDgAqKCDRmlv0ofhjaYh7s1H+qOj10SFZNll7KyEuzu+qt9U7IxTGLWTj4bTnk=" |
10.1108/09590559610119910 | <jats:p>Shopping is widely regarded as a major leisure‐time activity, but many people do not enjoy the shopping experience. Although these so‐called “apathetic shoppers” comprise a large and growing segment of the population, they have attracted very little academic attention hitherto. Using an innovative research proc... | I hate shopping! An introspective perspective | [
"Reid Rhona ",
"Brown Stephen "
] | https://doi.org/10.1108/09590559610119910 | 2,002 | July | "U9RaTyOiot6QMLc/z0Adex7nR6BVE6ticl8yAHH/9/zmsFo9ewRdGzCCuUe2QKSrUUtPhbOeFo2p72wpIER4mHUUCOS513iOiLLiKPG2VtytXxTgEqKqL/SVusA9hS7Yhfs9f/iCiwlaRMdvDzC2Eo/+zC5/V7MyTyKWQDRLDrE=" |
10.1108/09590559710156071 | <jats:p>Examines UK retailers’ attitudes towards employee welfare in general, and the development and implementation of policies in respect of staff with HIV/AIDS in particular. From the research results, provides a valuable insight into retailer motivation in respect of staff welfare provision and the methods adopted ... | UK retailers and AIDS ‐ an exploratory study | [
"McLean Morag ",
"Moore Christopher M. "
] | https://doi.org/10.1108/09590559710156071 | 2,002 | July | "ElQcTYDisL7AIPdf7WAd+2b3V2FUN7PhYlZyUxH/pvTG0B5oUkBcizaDKmu1kqSqds/shKusFAeJyumt4Hf4lX2UC6E9t3DniLLgqJo2bty/DRThYgKKL6CBfloehAK4oMs1HliWhllS3d8lBgQ2EM3t3C9/zJI1T2r21dJXFjI=" |
10.1108/09590559710185763 | <jats:p>Reports the results of a survey on Electronic Data Interchange (EDI) use in the retail industry. Finds that contrary to expectations, the extent of EDI adoption is fairly modest with few companies employing EDI for transactions other than purchase orders and invoicing. Discovers that the motivating factors for ... | Adoption factors and electronic data interchange use: a survey of retail companies | [
"Vijayasarathy Leo R. ",
"Tyler Michael L. "
] | https://doi.org/10.1108/09590559710185763 | 2,002 | July | "UtZQXYjmoDqEIKb/TWIV4wbXx/X1M/fLXhEzVnt9o9XOpAal2sBMGHKWu0h3gZarU4v56bGcGAvpD21hc3n4le2XE+T53FmOCj7i6JI2d/yhbQHIMyIACUi0/pIfRn7Ypqs1H+iWDVS6xJNlF64mGq3GTA9/UhEwTkfW3N4bVnw=" |
10.1108/09590559710185781 | <jats:p>Examines the current state of retailing in two of the more remote regions of Russia ‐ Eastern Siberia and the Russian Far East. Examines categories of retail shop ‐ the department store, or more appropriately the “quasi department store”, the kiosk, food shops as well as markets and street traders. Suggests tha... | Retailing in Eastern Siberia and the Russian Far East: a tale of two cities | [
"Robinson Terry M. "
] | https://doi.org/10.1108/09590559710185781 | 2,002 | July | "U9ZYH5L0tjq4CuV3zUGxWzZNVrR9E6vDXk9yT73vpFTOlBq10gTIGqqHG+v1hKSrwE5hwRGcSEOKLgYLcWw4CPWeA+CTJFGOEPR2ad72NOyDbwyog6KBPwjNKtomBSCYheM9nLyGh00SVB97B7yWApzvSB92VjNxbgrU1LAOTrg=" |
10.1108/09590559710192468 | <jats:p>Investigates the impact of retail customers’ attitudes towards local retail establishments and their impact on local retail trading behaviour. Heads of 206 households were interviewed by telephone in two separate Indiana towns, each located approximately 55 miles from a major metropolitan trading area. Findings... | Proactive retail strategies based on consumer attitudes towards the community | [
"Choe Sang T. ",
"Pitman Glenn A. ",
"Collins Frances D. "
] | https://doi.org/10.1108/09590559710192468 | 2,002 | July | "U9IaXIrggp7AILZ/j2GZ6xb/VehVE7PjWhMz7Te/9V3OsBo9M0BMGjKDq1t0Rryrkgqdhbu+lEmrrekr4GD4ncQVg+SZl1jKGLti6JO2NpSdWQ2oM6OkL2iVqlotACjYpto9H9iWzVzSxJttBWS2sg0t2i131BNxTjLWzJCaHjk=" |
10.1108/09590559710192477 | <jats:p>Compares and contrasts use of the Internet for the 100 largest US retail companies. Discusses availability of Internet addresses and online status in terms of retail types (food, apparel, discount retailers) and differences between companies of various sizes. While a high percentage of retailers were identified... | Retailing and the Internet: a perspective on the top 100 US retailers | [
"Morganosky Michelle A. "
] | https://doi.org/10.1108/09590559710192477 | 2,002 | July | "etZcXghmph70UOX3z2IVeVflU3j1N7NrTgszRzf/51xEtAI3UuBNn76AuU/1gbSr0E75yTEcEA+4q2k9ZEk4nG2Wg+SwzlmOCDog6dqmF4SvTYSKO+ICJ9y17JEbbiKYBbM0n/CCE10exNttEwZ2Bo3mnC331hBRThbXzt0TTnE=" |
10.1108/09590559810231779 | <jats:p>Attempts to construct consumer typologies are an enduring feature of retailing research and frequently centre on economic and demographic characteristics. Such research highlights the relatively poor understanding of real‐life consumer behaviour and, in particular, the need to develop more appropriate methods o... | Camera observations of customer behaviour in fashion retailing: methodological propositions | [
"Dodd Ian Clarke Christopher A. ",
"Kirkup Malcolm H. "
] | https://doi.org/10.1108/09590559810231779 | 2,002 | July | "Q96oTIDiIt6ACvfzTWAc41bFR+BVu6EBWkUywBf/tZz+MDONc0hNmzaGOUN3wKSj007XhzO8lA2p/Gwp4FhoncUeG6S75XiUmPNiaDM2c8y9HhTgEqaCJ/217ss9jT74ifs9HfiCD03S1J9nByOWAI3kyC9/xZNxTBpURBRLDjE=" |
10.1108/09590559810237890 | <jats:p>The purpose of this paper is to examine whether strategic promotion management approach is relevant to the small independent retailers. To address this question, we contrasted the promotion approaches of 397 small independent stores and 115 large retailers. The data were collected from clothing and shoe retaile... | Exploring the relevance of strategic promotion management approach among small independent retailers | [
"Shyan Fam Kim ",
"Merrilees Bill "
] | https://doi.org/10.1108/09590559810237890 | 2,002 | July | "Q3ZITojip/6AQPR/D2Cd+xbtQ+RRE7FjTh0zBzf/t/VENBotUkRJGjKBu0s1haSr0I/9BRmclEcruW2t8FhwBfUUm+C57liWiPrg6NEmjpy920WgU6KgJ6z17tMbRn2ZpdMxHDimBxlaVJttDyT2AIzEnA13VBNUTipW1JQYRhQ=" |
10.1108/09590559910252694 | <jats:p>Outlines the adaptation process in the distribution channel structure of the retail banking sector as a consequence of the introduction of electronic channels, such as telephone banking, PC banking and Internet banking. Based on responses from 42 retail banks in Denmark, their distribution channel strategies ar... | Distribution channel strategies in Danish retail banking | [
"Mols Niels Peter ",
"Nikolaj D. Bukh Per ",
"Flohr Nielsen Jørn "
] | https://doi.org/10.1108/09590559910252694 | 2,002 | July | "UlRIToCmIjqQMPV3X2IdaQbfRsV1M79DTl0yB3f/ph2OsAbtekBMHL6Buyt0AaTr8grVzTGcmM+o6kE9clRInOWWAeX49VGsgH/qKHomNp2tfwWo86aiLt2xrNoeDjaLhbu1n/qKh12eRINll76WAo3Nni92UqE0SmrWVtTZFjE=" |
10.1108/09590559910292825 | <jats:p>Causes and effects of occupational stress have received research attention for several decades although increasing focus has been paid to it during the 1990s as organisations and individual workers attempt to adapt to accelerating rates of change. Previous research has proposed three hypotheses to explain the w... | Retail managers: stress and the work‐family relationship | [
"Broadbridge Adelina "
] | https://doi.org/10.1108/09590559910292825 | 2,002 | July | "U1NYTAimNv7kDNf9X2G94wbHQ6VVM/NBal8ySQf/td3nmBoZQkBJGjSEKiG1UrWrWIyYD7OOiRWs5+yK1ERajPeUGeUa1lGOCLJgKLE2M9C3Hw3BcrILZ8io/soehj+Yr8o1F9iE191CxI9hRqX2Eo3NXC12xZGgSiLUxPaZHjg=" |
10.1108/09590559910297947 | <jats:p>The proliferation of retail loyalty schemes has been one of the most marked features of retail marketing in the 1990s. Many retailers have one in some guise or other. Their sheer volume has meant that some have begun to question whether there is a limit to loyalty. Presents results from exploratory research tha... | Loyalty saturation in retailing: exploring the end of retail loyalty cards? | [
"Wright Claire ",
"Sparks Leigh "
] | https://doi.org/10.1108/09590559910297947 | 2,002 | July | "c1TYX4jiNn4SUNd3T2AV+x7nR+BVM7cAdhkSETX/t3zmsBg9WgBtGzKTu0O/A7Sr0E7thjOcmJ2t7Gmt4FVxjP2WA+a551iGgLLiaLK2RtyNmUXgciKCLwy17JufgnLYjfI1frCGA1zS1IdtB6a2AI32XC/3VjMRTyrWVPUDDrA=" |
10.1108/09593840010339853 | <jats:p>The rapid advance of computer‐based technology has led to social policy vacuums. Most information systems development tools concentrate upon technical issues, and offer few if any guidelines that address the moral issues inherent in new application possibilities. It is argued that extension of such tools to inc... | An ethical review of information systems development – The Australian Computer Society’s code of ethics and SSADM | [
"Rogerson Simon ",
"Weckert John ",
"Simpson Chris "
] | https://doi.org/10.1108/09593840010339853 | 2,002 | July | "As4cfICmON7FGHM9XWkNo4HzUOtVJ/PBZjVyFBP9ft3PkBqp8shcUXKGG2uwwKTjcC91jDOMnuepiskswdW4hPmWKsU501msiruAqBoidv6NaRHAEiKKS3mV/R4PhF6dhfs1vsCQhvlGXNdt18HWC8/WTit/0oLVmMbW0b5bPhA=" |
10.1108/09593849510088001 | <jats:p>Telecommunications addresses the tyranny of distance for
international and domestic trade communities by providing information
linkages both internally and externally to an organization. These global
networks give firms the opportunity to gain strategic advantages such as
the strengthening of trading partner re... | Educating tomorrow′s managers for telecommunications and EDI: a
cross‐cultural experience | [
"Parker Craig M. ",
"Swatman Paula M.C. "
] | https://doi.org/10.1108/09593849510088001 | 2,002 | July | "UNwIHQjmNhq0uOb3zUIdewXfx+B0h/f/dh1ydlf/oV3MAEIdckJMGm6GO2q1Q6brMQ/0jbGMmAOoD21lQkW4kHWWC+XYjFGMgjcqqRp2d8yhbRDgM6aKOdid7pIdRAqMxf81n7qXl1SyhJNlB78Wkq3GTw9vVpBQTEPW3b8eFj0=" |
10.1108/09593849810204512 | <jats:p>This paper examines the impact of team factors in software development, such as the domain and language experience of the team members and the personnel capability of the team, on the costs and quality of the software products. The measure of the quality of the software products is based on the number of unique... | The role of team factors in software cost and quality | [
"Krishnan Mayuram S. "
] | https://doi.org/10.1108/09593849810204512 | 2,002 | July | "wDtIfqiiNt7wDNZ/TWuN8eflRcYWc7NxRhVy2BPtltxUmBJfUsJdmXSEN0swFKTnsQ+9DDmcmE/sumzoIUOIqWUWCeH5zVWuFru6IJomd8m5uxWoM6KaKdmc/bIORfaYjsk0v9i2F3RTzMtwZmNWgs/D3i1v2qO8HGJWjbMbUhs=" |
10.1108/09593849910250565 | <jats:p>Reports part of a grounded theory study in which 15 facilitators, already experienced in conventional meetings, were trained to become facilitators of face‐to‐face electronic meetings. Presents a model ‐ “Active reflection” ‐ of the reflective practice processes used by the trainee facilitators. Active reflecti... | Making sense of group support systems facilitation: a reflective practice perspective | [
"Yoong Pak "
] | https://doi.org/10.1108/09593849910250565 | 2,002 | July | "GNxEXADmMj7AutD3nWmdS4TH0kHcs/OBbltyRBP/t9nIWBOdSslNG2SGOgu1x6SvGx7shjns0Yepw8QgxEDchWmGI3Tez3SsjLdIqKDyMdGJaTygkii6c5mt/pI4hDqJ5Zs1v7K0l2XuTdNhxmFWAo+O2ilvy4aSDHdW3/lbUjs=" |
10.1108/09593849910278277 | <jats:p>Considers the problems of a multi‐disciplinary team working together to understand and evaluate a healthcare information system, which itself is situated in a complex organisational and political environment. Provides general discussion of problems faced by evaluators of such systems. Describes this specific ev... | Issues in the multi‐disciplinary assessment of healthcare information systems | [
"Heathfield Heather ",
"Hudson Peter ",
"Kay Stephen ",
"Mackay Lesley ",
"Marley Tom ",
"Nicholson Lorraine ",
"Peel Victor ",
"Roberts Ruth ",
"Williams John "
] | https://doi.org/10.1108/09593849910278277 | 2,002 | July | "CN1NfgiDtMqBmPf/L2k9ayT3Rst7t/NjdlR2FlN999zEsBL94sJdmSaGKk3wwKzjUU78ySGMhCPJk2ypwFe4iNmWjMe+y1C8grFgrDkGNt2FeRXhmqaOO8C08YgOBgqD7TsxveiaA30nRN/3NnJSA4/ADq9/yKIcBHJVVbeavjI=" |
10.1108/09593849910278411 | <jats:p>This paper deals with a problem relevant to the development and use of the Electronic Patient Record, and in particular looks forward to the time when such records are shared between large numbers of health carers. It asks questions concerning decision‐making about how much of the health care record an individu... | Need to know; allowed to know – The health care professional and electronic confidentiality | [
"Griew Antony ",
"Briscoe Els ",
"Gold Gerry ",
"Groves‐Phillips Sue "
] | https://doi.org/10.1108/09593849910278411 | 2,002 | July | "kn0MPIijupLAK/u9f0A9byX3Q8N8t/NDZnRi1lX/Y13NuBrRYsJdkVSOOEvw0KyrUM7c3yGcLgcIkm2gQGWchOmHEcUxzVCsiqtCvLgmFvaPORHBoqCIP9A3r4oeBh6IbRs3Pf6wl32j1d610YVWG8/IiKpuy4KRROLUy/cTOhQ=" |
10.1108/09593849910301630 | <jats:p>Intranets hold great promise as “organizational Internets” to allow information sharing and collaboration across departments, functions and different information systems within an organization. Yet not much is known about how to implement intranets. We adapt a taxonomy based on institutional theory and distingu... | Power, influence and intranet implementation | [
"Damsgaard Jan ",
"Scheepers Rens "
] | https://doi.org/10.1108/09593849910301630 | 2,002 | July | "CN9IfACGktrguPV/bWKflwbnR9/UM+PHbh0ydBf/9xyNMBUdcsZNGGKGOiuwwaSjmk/sDTmMmMv4800pcEH4pHUGKsHZiVGujj+6oJs2Nk2taRWgkoOmOYiZ/B6rTHqZrpk0n3CRh0U+xZ/4F69WAq/bzi1n0KDASstW3XQbRnE=" |
10.1108/09596110010305028 | <jats:p>Contributes towards the research into the potential dangers of unprotected hotel rooms by highlighting the incidence, and cause, of some major hotel fires in Asia and USA. Additionally, through the use of fire modelling computer software, predicts various fire scenarios inside the guest room, demonstrates how l... | Fires in hotel rooms and scenario predictions | [
"Roberts Diane ",
"Hin‐Wing Chan Daniel "
] | https://doi.org/10.1108/09596110010305028 | 2,002 | July | "2/hIbomruH7mVVPbXWg1owbvVcEVJ5fiZlWzQdX+/h3AwApZFkpNGKaBq2G1kaTrRA+hDxOMWMWJ6kotY/lBlLiWCeS1jUWcHLeyLPO2VLyla0XiUqKTI2mhr0IuKS6JibsfFfKEhegy0d9gF0OWD83unC5XUzNwTq/WTDFdHi4=" |
10.1108/09596110010307369 | <jats:p>Many companies and their employees accept that learning and management development can provide mutual benefits, but find it difficult to free up the time and money to make this possible. Finding time and resources for training and development can be especially difficult in the hospitality industry, where operat... | Internalizing action learning: a company perspective. Establishing critical success factors for action learning courses | [
"Ingram Hadyn ",
"Biermann Kathy ",
"Cannon Jacqueline ",
"Neil Jane ",
"Waddle Catherine "
] | https://doi.org/10.1108/09596110010307369 | 2,002 | July | "w1tEToPmsj6AGNe3TWidqwTvRcVek7OhYl1yYVX/9J3EmBqdEsNJGq4HMkO1A6XrDI6ojLGciJ8sf8ytcGVqBeOUiWX/z1HkjPXsKID2ZtSFiWWqMiKKIcmn/ouMBGqY79sVf5iWl2TiQIthBqfWoo3tQg11XQE0DMbWzPmbRjk=" |
10.1108/09596110010309916 | <jats:p>To identify rivals in the international hotel industry, current practice is to use price, segment and proximity. Using price and segment to identify rivals can be problematic due to price discounting. Additionally, a clear way to measure proximity does not exist. The aim of this study is to develop a process wh... | Competition in the international hotel industry | [
"Mathews Vinitia E. "
] | https://doi.org/10.1108/09596110010309916 | 2,002 | July | "6nIMXgnmBHqoSNeWbWAVswbtR0AVh7PjR1Mj4ZV/911CRAjdcgJNGC6cuWk1AbTrwE79KxmcGA8AqH2tcNVAjcWWmOa5jVGUEPji6dG2doWl+RWoU6bSB86lrcgfBXbYhdMVH3LDBdw21JLpA2+WIo3HWy1lcpN0TLLW3DULBjE=" |
10.1108/09596110010320661 | <jats:p>Traditionally, the hotel industry has prided itself on its provision of quality service and therefore guest satisfaction. Unfortunately, hotel managers are often reluctant, or even resistant, to accept technologies, fearing that technologies might change their ability to provide hotel guests with the personal a... | The computer millennium bug’s impact on the hotel industry: a case study of the Kowloon Hotel | [
"Law Rob ",
"Lau Mary "
] | https://doi.org/10.1108/09596110010320661 | 2,002 | July | "8spIXkhmFl7kFFPdTWAd41b/V+V3s5PiQh9i9UX9tNXAtQo5UkJJG5aGk+ExUaTrFw65CbmcGMep++0Mc2VIAOmUjCT7zXWsDje4oLg3UPSlzReoEqKKZ0i1/IIvJSeJrbsdH7iUBXgz0NNhAo7Wi43tDClvUzF4DsfW8jsfTjg=" |
10.1108/09596110010330822 | <jats:p>This paper briefly reviews the nature of sexual harassment, the response of industry to the problem and the adverse impact that may result from sexual harassment. Data from a survey of sexual harassment experienced by hospitality students whilst on supervised work experience are reported. The reported personal ... | Supervised work experience and sexual harassment | [
"Worsfold Philip ",
"McCann Coral "
] | https://doi.org/10.1108/09596110010330822 | 2,002 | July | "k3gKTYvuMrakQJfzCWCU+0bnVeoVt6flYl9ywBH/9F3C8BoYUkh4Gi6Hq2E1RqSrQc+xDJOsgIOt6mat4nXSlfW2G6WcjVW9mbOgaPo2YNS/KVWgoqaGJ68lbVsoLCmojfM9GVgEB9hS3JtgCssmMc1s3i13V5HxSKZWTvLfLjc=" |
10.1108/09596110010343567 | <jats:p>While the traditional English public house still represents the largest part of the market, its share is falling with the introduction of themed branded establishments. The UK’s pub retailers have over the past five years reacted to a developing society whereby attitudes towards leisure time, drinking, eating o... | Branding in the UK public house sector: recent developments | [
"Knowles Tim ",
"Howley Michael J. "
] | https://doi.org/10.1108/09596110010343567 | 2,002 | July | "+39IXgDmol6gAPf3XWCd40bNQ8h1F7PjRk1yYRH9p/zmtEP9UkJdHDqBucu1EbSrxA/FBRO8mMVprECt4GhIXeWWgaZ7x1CekPHoKPI0/tWNmRWgcaaAL6Sl7YofDz6Zj/s9HHqIF5l+VBNjByKGgsWk3q99d4E1TP5UVHTZDjE=" |
10.1108/09596110010347365 | <jats:p>Discusses the profile for a global intervention which would lead to an effective and virtuous circle of long‐term development for the Algarve Region, and argues that the seasonal nature of the tourism industry linked to school holidays and the excellent climate aggravates, as a general rule, the already existin... | Algarve: the tourism chain and the new management of the territory | [
"Antunes Francisco "
] | https://doi.org/10.1108/09596110010347365 | 2,002 | July | "1+ASvtquGH7Jm9fXXWkUcS7vRvRTs7XDNFF+Z9Ds5tmH0Vrckk5Z27aDC2X547TrUo4lrH+MCMOF48mFY2QoBOkVgfQbhljskPl8LN+yFNSFeVywAoXstgmpukqLiCa54/odNhzV1+ryZVchAuAWI1xNkKnjbrIhTGb2RbAaBzk=" |
10.1108/09596119410059182 | <jats:p>The listening environment is viewed as an aspect of organizational
culture that both influences and is influenced by individual behaviour.
Discusses the concept of the listening environment within hospitality
organizations from a symbolic/culture perspective. Examines the ways in
which this environment influenc... | Creating Strong Listening Environments: A Key Hospitality Management Task | [
"Brownell Judi "
] | https://doi.org/10.1108/09596119410059182 | 2,002 | July | "yzpJXgjmtj7gGNf3xHidq05vV8FWs5PjZldyURX+tp1DEBsdckBcGiaHOmMxALSrHB6/TzGM2Mdt3W4t8kFYgOSUE+G6j1WMA7HgqNE2P9WtCBWo0iKKJIidvMgdR3bZjNMVX9iHl+RKxFPgQrxWko1c1ixvUYM0DOPWzHFdAjE=" |
10.1108/09596119410059236 | <jats:p>Hotels tend to have a high level of fixed costs, which means that high
losses will result if revenue is significantly reduced below the
break‐even point. Hence, the traditional cost‐volume‐profit (CVP) model,
which is widely used within the hotel sector to determine break‐even
analysis, is an important manageri... | Welsh Hotel: Cost‐Volume‐Profit Analysis and Uncertainty | [
"Phillips Paul A. "
] | https://doi.org/10.1108/09596119410059236 | 2,002 | July | "83EYbtHgiH7gTLffX2Ad+ybfReQVI7f3TxdzIZft9NSEwloZckNYGr4AOmG01bDrwMq7DVmMGM1Jiimpc0FEAc+UgPT8zlGsHHXoSPK29Jyl/y1pY6GAK/41tpkMhW+Zx/M1ntKOwbw40V9lER8WI43NGqh9c7M0bmLWBDEbdjw=" |
10.1108/09596119510080655 | <jats:p>For many years the British government has pursued policies designed
to stimulate and support the development of small firms. Following an
outline of current policy and its rationale, examines the likely impact
of these measures on the hospitality industry, a sector characterized by
small enterprises. Argues tha... | Public policy and small hospitality firms | [
"Thomas Rhodri "
] | https://doi.org/10.1108/09596119510080655 | 2,002 | July | "w3PYTMvmkn7ASPf3T2AdYwbnRsdRl5HjZl9zYRX919XE1BpdckNZGiaJmkMxAbTrQR+1HRG8GMfp/02t8XlYBMwUkeG5z1i8irFoKOK2vNyVeQ2i0qaiM8qlv4qMBk65o/MdH5qGh9Bq0RvjB03Woy3t3il1R5N0SjfWRNJdBjU=" |
10.1108/09596119510090654 | <jats:p>Presents an approach to hospitality operations management
curriculum development in higher education programmes. The method
proposed was developed in the context of the hospitality product and the
management decision making involved in operations management. The
determination of curriculum content is illustrate... | A development strategy for the hospitality operations management
curriculum | [
"Harris Peter J. "
] | https://doi.org/10.1108/09596119510090654 | 2,002 | July | "xHkMforiqz6gSNMVz2Ad+wTvQsw/A6PnRlV2I9fvvJ3DQFsZGkNICDqFOmG1BbSrBI65jbmMiB9P6l0tZ0XyleGUkeb5j1mMlH5sYPGn+tSBKQXgUqKCYJm9vpqcRU+Z79sVPPgXkfRiwVthRreWo43lwqh/U5F0DHbWzZGbZjE=" |
10.1108/09596119510101877 | <jats:p>Reviews the concept of environmental scanning, presents definitions
of the main concepts in the area and discusses the importance of
systematic external analysis to organizations. Also seeks to provide an
informed and practical overview of the environmental scanning process.</jats:p> | An empirically‐based review of the concept of environmental
scanning | [
"Costa Jorge "
] | https://doi.org/10.1108/09596119510101877 | 2,002 | July | "T/RUfIhms/rICPb1X2IdYgbXdsFVM9PjVldyUtH/9lzGcBI9QsBfWiaPO3H3oKajYE7wD3GM2QMolkyN408onL2WgcO5x0mvArgCIFGyf/yh+RjgAqKOJ9yU7poOJquYifsVn7yCh2zCRJfkC2N2g8/E3q1/c5JwRJ5WXbENLhA=" |
10.1108/09596119510101886 | <jats:p>Reviews issues from <jats:italic>Travel and Tourism Analyst</jats:italic> published in
the period form 1989‐1994. The journal is a leading reference source in
the area of travel and tourism and is a bi‐monthly publication of The
Economist Intelligence Unit. Analysis 147 articles and identifies four
main themes ... | International perspectives on travel and tourism development | [
"Costa Jorge "
] | https://doi.org/10.1108/09596119510101886 | 2,002 | July | "6lKUX7ruqH7AWIfzTWw0cwb/Rcdfk5WjdlFyYVHc9nDGwAvfl8NYmn6Pg2E3o7TrAZ//Q1GMiJNt/3oNc0DaHv22kOKujFieALR+bOcnWhy1eRWiMqeYEom5qUstBS6ZybOdDdrTg3hyxAuiBz7Wo+2tzK5xc4FwDJrcVDEtYjg=" |
10.1108/09596119610111659 | <jats:p>With reference to the concepts of chaos theory, proposes that long‐term strategic planning is of little benefit to businesses (especially small businesses) operating in the hospitality industry, and that managerial focus should emphasize innovative and creative practices in order to sustain competitive advantag... | A matter of chaos ‐ some issues for hospitality businesses | [
"Edgar David A. ",
"Nisbet Laura "
] | https://doi.org/10.1108/09596119610111659 | 2,002 | July | "w3NYXhmmrv7ASNf3X2iQvwbPRMV0M5ejYlFSZXfft1lg1Bp9RkZJEm6Hm2GwI7SrUo69qbGM2Mlv+e2t83TQRO2UheC6j92sgPdgoNG3NNyFuRUgU6KJI0G9voKMAk6ZF9MVFxC8h9zy0ANjAL6WAwXsfCn3c6MwSGNWXfCZDjw=" |
10.1108/09596119610129812 | <jats:p>Investigates the interrelationship between tourism and leisure, based on a questionnaire survey and on personal communication with international tourists, hospitality workers and local residents. Adopts an integrative approach in the case study of the two coastal cities of Xiamen and Quanzhou, in the Fujian Pro... | Tourism and leisure: an integrative case in China | [
"Honggen Xiao ",
"Huyton Jeremy R. "
] | https://doi.org/10.1108/09596119610129812 | 2,002 | July | "YPhc/uomrjqoGNefD1k9Oz9vVudSt+GCWlF7Tl/u5l2GkU19Vstdm3KHIkkV87Tryh5/DxuMiJON78+PU8TIHvGSAuK5llGsGPNwSPe3EEzDfxWy06TFNiGB6toJBCaZydMdz9DEhehC9F9jJjSWiM2HCid3U5foTL7UzLFZHyg=" |
10.1108/09596119710164641 | <jats:p>The use of comment cards is a very popular method for obtaining customer feedback in the hospitality industry. An investigation was made regarding the current status of comment card usage in hotel‐restaurants offering high quality, Sunday champagne buffets, in Las Vegas, Nevada, USA. Cards were assessed with re... | An empirical study of customer comment card quality and design characteristics | [
"Wisner Joel D. ",
"Corney William J. "
] | https://doi.org/10.1108/09596119710164641 | 2,002 | July | "U1AEX6lmPB6ACBL/bWAdA0bvx+FUv9fjXnUyZVH7pNzCsFod3kpZGiaXm0G5UbSjRk/5wTO8GN8tn22N80FojemWkPCvx1CMCbXw4LG2ZoSNORWoMiKOAcgFvdsNhTqZidOVHbKCj9j+1ZMmiyQuIqXsTC91UwIVTHrWzjVLZjI=" |
10.1108/09596119710164678 | <jats:p>Centres on the selection of undergraduates for hotel and catering management (HCM) courses in the UK. Semi‐structured, face‐to‐face in‐depth interviews (<jats:italic>N</jats:italic> = 25) were conducted with HCM tutors in 16 UK institutions to identify the source, nature and ways of measurement of the qualities... | Selecting students: is there an education‐industry mismatch? | [
"Ineson Elizabeth M. ",
"Kempa Richard F. "
] | https://doi.org/10.1108/09596119710164678 | 2,002 | July | "ploNfQvoKh7gQvfT70IV61TPQkwfn6NlZ1U6INf29f3AXBNdWkpoGD6HeMM1Q6brVg68GxuMiQ9oL1kt4EXYgMWUmubaj1OUnLVuaIK22sSfCR3oMjCSJ5mF/Yi8BD8J7sMdefrQg1jizJ/jQBeGl40k2Ct/dZF0THLWgLWbJjY=" |
10.1108/09596119710172552 | <jats:p>Human resource management (HRM) policies in international organizations with wide geographic distribution and operating in high numbers of different cultural environments must be underpinned with a strong international management development (IMD) programme. Uses an exploratory, case‐study approach to show the ... | Developing international managers in the hospitality industry | [
"D’Annunzio‐Green Norma "
] | https://doi.org/10.1108/09596119710172552 | 2,002 | July | "AlRITAuitn6QCNd1zQsVe0bvxv5Rl/fDYhV6WZf+tNnkWB5VUsJMGCaEMkuwA7briA/pDD2MkAcsQlwtQEXIhH2cC+Waz1jsivN8IJu2NtS5vRSikiKqN5i5vJqfAaCc9tsFX5iVh8zKxYfjRvfmgo/G3yvvUoDwDMfWlfAYBjk=" |
10.1108/09596119810210323 | <jats:p>Unethical consumer practices in Asian countries have attracted much attention from business practitioners. The availability of counterfeit products such as computer disks, fashion clothing and watches, etc., provide a negative impression to the business world. This research aims to investigate the job‐related e... | Staff job‐related ethics of hotel employees in Hong Kong | [
"Chak Keung Wong Simon "
] | https://doi.org/10.1108/09596119810210323 | 2,002 | July | "A3iIfIjkPr6ASPefzXAdu3DnU+FVs7ejYhVyQbH/tv3HEAJdU0B8WzKEKmO1QaTrYEthbrucjI+p7O8t4GXyiXmUAqW9lFHMGHNoqJIyfty1CAHgM6KeN2AFe8oNBC7ZjdsXfNKAhehC1ZNhXwzWCQ/v3ipvUoP5DMLWsjYeDjU=" |
10.1108/09596119810232248 | <jats:p>The aim of this paper is to redress a literature imbalance through identifying, describing and analysing the impediments to the development of market orientation in the context of small UK hotels. The paper begins with a clarification of the nature and domain of market orientation. Thereafter, extant research i... | The impediments to developing a market orientation: an exploratory study of small UK hotels | [
"Harris Lloyd C. ",
"Watkins Phillipa "
] | https://doi.org/10.1108/09596119810232248 | 2,002 | July | "w3NYXgLmOn6AUPf/T2gV8wbnRsRVk5PjRhkiNVX/9W3gUBqdckJIGr4BvmExA7Trxo7ZTTOclMXd7ait+VjoDewWkeD711HslPXqIOGmdNytWRWoE6aCK+m1rsotBmaYh9N9HjiEA5hK0JvhBi/WIo2FWi1lV5N0Sh7WVDAZBjA=" |
10.1108/09596119810240852 | <jats:p>This paper reviews recent trends in major hospitality sectors in the Asia‐Pacific region. Observes that the meetings, incentives, conventions and exhibitions (MICE), backpacker, and bed and breakfast sectors are growing, characterised by burgeoning market demand, proliferation of specialist infrastructure, sect... | Hospitality trends in the Asia‐Pacific: a discussion of five key sectors | [
"Hing Nerilee ",
"McCabe Vivienne ",
"Lewis Peter ",
"Leiper Neil "
] | https://doi.org/10.1108/09596119810240852 | 2,002 | July | "07BIXkCmnD6oQFfVjUg1M0bPR0cXl7HjRx9yYRH/tB3AxQtdUkJYGrqBi2ExwaTrQh7rjRGM0I8Nau0N40TYFfmVgfD/zVCeE3K0IfO2PNSlfUWisqbDD4mlr8oJRCeZJ5MdDxKEhdw+0BNjBz6Gg4zlWI51d7N0bOdWRjENHjg=" |
10.1108/09596119910251020 | <jats:p>Creating and sustaining trust in buyer‐seller relationships constitutes a critical strategic skill in the international travel trade. After conceptualizing the importance of trust between wholesale buyers and suppliers in a tourism context, this paper proposes a model composed of the factors that influence both... | Determinants of intra‐firm trust in buyer‐seller relationships in the international travel trade | [
"Crotts John C. ",
"Turner Gregory B. "
] | https://doi.org/10.1108/09596119910251020 | 2,002 | July | "09FoX4jmrDqA+Pff7WodOyTvRehWE7fjchN6QzX/o13UsBhdU0Jemn6Ao2e9QbTjklrvpLmciYds6W+NYkX4Lm2XAfTxnnjOEPXoaNM28syFGxTgE6CGOcmkPNovDubIhOs9XhCWlEAS2BthAy9WAo2fWylnUJP0TOLW9H0LTis=" |
10.1108/09596119910251057 | <jats:p>The author addresses the unequal participation of different nations in outgoing tourism as an ethical question and proposes a tourist certificate trading programme. Today 65 per cent of the total tourism expenditure belongs to the top ten tourism outgoing countries that only have 15 per cent of the world popula... | Equity in outgoing tourism through tourist certificates | [
"Mihalicˇˇ Tanja "
] | https://doi.org/10.1108/09596119910251057 | 2,002 | July | "0WgU/oOwqDroGsefTUgVEiXvVuBXo7fTclF7QVXu5t3GEUhdM0LcW76aizFdwbTjUpp1C6ucCIeG5vsFY2Q8DHm3COS5hFrsmLt6KNu2FnSPOVzAAqWkPxGpr0IvgMaYx9Md/hIGldpSxV8jE322o+1OSKn3cpPhTHbMRTgODis=" |
10.1108/09596119910272766 | <jats:p>Hospitality companies can increasetheir market share and growth rates by increasing their brand loyal customers. This is a more profitable approach than other marketing activities, such as price cuts or promotional programs. As a mature industry, the hospitality business must pursue market‐share gains, rather t... | The impact of demographic factors on Hong Kong hotel employees’ choice of job‐related motivators | [
"Wong Simon ",
"Siu Vickie ",
"Tsang Nelson "
] | https://doi.org/10.1108/09596119910272766 | 2,002 | July | "8zqAXwGmND4yWPdTDWCV6xbvRcVVk5fjVhlzIRH/tn3iHAhfW0ZdGqqAu8O3A7SrwE5tzRuc2I8N6WatY1RJTWWWgOa521mGEPWg6NK25oQvHUWgM6aSLQi1/JqNTmaZj/M1HlKGEXBK1dNjB27WMo3lXixfUwNRTBrWRvFZDjg=" |
10.1108/09600030010336216 | <jats:p>Discusses the results of a survey among shippers in several European countries involved in outsourcing their transport, warehousing and other logistics activities. The survey, which is a joint initiative of the universities of Cranfield, Eindhoven, Linköping and Rotterdam (Erasmus) and of ManDat GmbH, is a sequ... | Third‐party logistics in Europe – five years later | [
"van Laarhoven Peter ",
"Berglund Magnus ",
"Peters Melvyn "
] | https://doi.org/10.1108/09600030010336216 | 2,002 | July | "0t1YX4oukliANKfXzWSRSwf3Q4Z0U6F7x1FzSlt/rcxG1Bp9UkJcm26EAmN306SKk47/DLmEmAWvP2yNY1H5nuceAOTZ7lm+ALri6tA3P92hWR+gE8aGPXyU9BgeBq+YhsM1lPqXt0ZW0Y9nl6dSgp3DjK5+VLOwRHJWhZibFjs=" |
10.1108/09600030210415306 | <jats:p>Examines the use of third‐party logistics services by Australian firms over the period 1995 to 1999. It is based on a questionnaire survey that was initially conducted in 1995 and repeated in late 1999. The questionnaire addressed: the extent to which the firms use the services of contract logistics companies; ... | A comparison of the use of third‐party logistics services by Australian firms between 1995 and 1999 | [
"Sohal Amrik S. ",
"Millen Robert ",
"Moss Simon "
] | https://doi.org/10.1108/09600030210415306 | 2,002 | July | "0M38Torump+wUOfXXWQd6yf3Re71d7HrRxdzShf/tcVMtBA9e0NcG/yAG2l9gaaqkQ/YDLmEkAZ6uu2NwlH5FP2fAOS4z1iegr8q4FAmPc+FWRviM8KAD3y0/NIfBq6Yt8MxnJCW1m4eyJ9nky92Ao1Eya9/RJNQTGZWxdMLFlk=" |
10.1108/09600039410055990 | <jats:p>As the globalization of business activities broadens and diversifies
logistics operations, many logistics managers have found themselves
challenged by extreme complexities and uncertainties. Consequently,
planning and control of multinational firms (MNFs) have become onerous
due to the multiplicity of internati... | An Integrated Decision Support System for Global Logistics | [
"Min Hokey ",
"Eom Sean B. "
] | https://doi.org/10.1108/09600039410055990 | 2,002 | July | "RNVMTJjmvNqI/Pd312IdeSb/VX91J/Pz11UyTl99r5xGwBIZesJWGH6EMiP9k6br2E7eDB2MGi84Im2pQ0TJpvWWKeQQzsGuAP5gYLk2N92jeRvgA4LKLViYvpYfDq6YhAMVXbifleaaxBflB+dygs3Xzyv2UrKgXkZUlfkbFlk=" |
10.1108/09600039410060011 | <jats:p>Examines the current situation for logistics in Bulgaria. Reviews the
prospects for applying logistics concepts with respect to the economic
environment for privatization and investment. Presents the findings.
Concludes with some cautions concerning the issue of transferring
logistics knowledge in Bulgaria.</ja... | Logistics in Bulgaria | [
"Vanden Bloomen Dennis R. ",
"Purvanov Petrov Ivan "
] | https://doi.org/10.1108/09600039410060011 | 2,002 | July | "lHkRXqLuulrwF6XXxQG1wyb3Z698M5P7xVUzaF9fpFRGwEpdEsXICO6ICmHVwaTq0874jSuE2JFKfu3F83HajO0SAeSVz1DtnP76KN9nP+SjeQagg4PMNZi9nlEPBIqYgfOfnBifkWby2J9wB6d2s4XF2zx+RqNwRFbVjZAKkns=" |
10.1108/09600039410070948 | <jats:p>Corporate strategy in South Africa traditionally focused on turnover management because of a tough economy. However, the focus has shifted to the cost side. Because of this emphasis on higher cost efficiency, logistics became a vital part of corporate strategy. Looking at a barometer for logistics excellence, i... | Logistics Trends in South Africa | [
"Cilliers Willem W. ",
"Nagel Pieter J.A. "
] | https://doi.org/10.1108/09600039410070948 | 2,002 | July | "1GbcXKimunrAiIV3BSw9/wbfR0d1I7n74hdyJF9vpO1XhBodk8RJHf6QSjHlobSqk87cDTGkksEo+O0sY1DIHPWUHeDwrlGOgPPooNA0PdyhWZaKUwKIJ8iHvpMfRq+Zh/sVlZifgk5eRYthAyd2AqXhVb9/QbLwDELXjdsLdjE=" |
10.1108/09600039410070966 | <jats:p>Examines the Japanese food distribution channel structure with special
emphasis on food wholesalers and food retailers. Contrasts these two
areas with the comparable US functions. Reviews channel inefficiencies
in Japan with attention to historical development, regulations, consumer
attitudes and food shopping ... | Japanese Food Wholesaling | [
"Childs Nancy M. ",
"Lawler Batista Bernadette "
] | https://doi.org/10.1108/09600039410070966 | 2,002 | July | "U9B4TpqmnHqAG6VXTUI1O2f/Vz4UAaHLXldTGvv/5ERO5Es/00BMGiyQu3H9gaTr0s776RGMGFOYYCytY0C4nLyWAODzx03MgD/iKdskP9yRXQfAY+aOO1icvNsaByqYhaK5nJCGklyexPtiAye0A83kCC7+drEwTibd9PcJRjs=" |
10.1108/09600039510080126 | <jats:p>An empirical study of 183 manufacturers examines the effects of
just‐in‐time (JIT), size, environmental uncertainty, and production
complexity on the adoption of electronic data interchange (EDI)
technology. A holistic approach was taken whereby LISREL was used to
test the model, and the results show that large... | Just‐in‐time and context | [
"Germain Richard ",
"Dröge Cornelia "
] | https://doi.org/10.1108/09600039510080126 | 2,002 | July | "UtNYXQgmMJrAqOTfx2J1o0/HUvf1M/f/VhFy1l/5o9nEhBKdcsBMC3aWs2syg6bjdA/tKDCMmYvpI20kcEkYke2WM0X7zFmGgL566JI2N8yh6RnoE2aKBVi+/pKLBt+Irro13+iaB0T6xNthCqIWGo3EmQ1vUIGwQmfUlNefVjg=" |
10.1108/09600039510089695 | <jats:p>Suggests that much of the competitive dilemma experienced by US and
European firms in recent years is a result of a persistent failure to
manage the firm as a cohesive value‐added system. The complexity of the
interactions among the firm′s value‐added abilities underlies this
challenge of integrating the firm′s... | The firm as a value‐added system | [
"Fawcett Stanley E. ",
"Fawcett Stanley A. "
] | https://doi.org/10.1108/09600039510089695 | 2,002 | July | "UvdIXoHmsHrggPX/TWgR2wbfR8b0M/PzzgFw9RP+tdxkBFwNGoLNizKAuEk8waTj0E75DTmcms9Kqn2pcUjQbO0Wg8Q47VmOhH66Yfm2t9ylfQ3oE4OCL9w97pofBveYx8s1veifFXZ+hNNlA6N2AofH2i1vUoMwDkrWnLgZVlA=" |
10.1108/09600039610113209 | <jats:p>Examines the potential of logistics network organization to deliver synergy benefits by simultaneously improving flexibility and co‐ordination. The synergy effects of the new organization range from the economies of scale and scope in production and logistics to various “spill‐over” benfits attributable to shar... | Organizing for network synergy in logistics | [
"Juga Jari "
] | https://doi.org/10.1108/09600039610113209 | 2,002 | July | "UNl4XIimknrAOMf33Ui9W2f/Q9d1E93xWxVz61/vr9nE1B6d2EJYHW6YKvHxgLSjkw78DDmMmJWqYuwlU0BYRLWWiuCxz1yugP9oyNg2N9ihWRei80CSJ5z8vpoLRgiYhFM1lli2F25axd9xJ7f2go3C3S173LOgSHLVjdofNjM=" |
10.1108/09600039610125170 | <jats:p>Aims to explain the driving forces for networked inventory management. Discusses major developments with respect to customer requirements, networked organizations and networked inventory management. Presents high level specifications of networked inventory management information systems (NIMISs). Reviews some d... | Networked inventory management information systems: materializing supply chain management | [
"Verwijmeren Martin ",
"van der Vlist Piet ",
"van Donselaar Karel "
] | https://doi.org/10.1108/09600039610125170 | 2,002 | July | "UtEMXICimFqINZY/RWIVexb7dXlkJ6f7ThUzTzdrq9xUpHIZeEDMGDyVuyH9wL4vnUL9zDmM2h3L6mkpYkO4xO2Wk+TwzkiOgLWyoLkmN7WheRPgkgKqA9ycrpIeRk6YprM0v7CWgHYcxPthFmN2A4/WjSh+0rEwXkdWxdMLVls=" |