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bowang0911
/
DAPRConditionalQAChunkRetrieval

Dataset card Data Studio Files
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11-62
help you submit your appeal or prepare your evidence
11
Appeal a benefit decision
62
3,563
3,615
11-63
act on your behalf
11
Appeal a benefit decision
63
3,616
3,634
11-64
give you advice
11
Appeal a benefit decision
64
3,635
3,650
11-65
Anyone can be a representative, including friends and family.
11
Appeal a benefit decision
65
3,651
3,712
11-66
You might also be able to find a representative through a library or from an organisation in your area that gives advice on claiming benefits, such as Citizens Advice.
11
Appeal a benefit decision
66
3,713
3,880
11-67
Your representative will have permission to act on your behalf, for example to respond to letters. They’ll be sent all the information about your appeal, including any medical evidence.
11
Appeal a benefit decision
67
3,881
4,066
11-68
To register a representative, you can either:
11
Appeal a benefit decision
68
4,067
4,112
11-69
name your representative when you submit your appeal
11
Appeal a benefit decision
69
4,113
4,165
11-70
register a representative at any point after you submit your appeal
11
Appeal a benefit decision
70
4,166
4,233
11-71
Write to HMCTS Benefit Appeals to register a representative after you submit your appeal.
11
Appeal a benefit decision
71
4,234
4,323
11-72
Contact the benefit appeals helpline if you need more help submitting an appeal.
11
Appeal a benefit decision
72
4,324
4,404
11-73
After you submit your appeal
11
Appeal a benefit decision
73
4,405
4,433
11-74
Your appeal will be sent to the department that made the decision about your entitlement to benefits. They’ll respond to your appeal explaining why they made the decision.
11
Appeal a benefit decision
74
4,434
4,605
11-75
You’ll get a copy of the response.
11
Appeal a benefit decision
75
4,606
4,640
11-76
Providing evidence
11
Appeal a benefit decision
76
4,641
4,659
11-77
You can provide evidence to help the tribunal understand your condition or circumstances so they can make a decision. Evidence can include a letter from a doctor or someone who knows you.
11
Appeal a benefit decision
77
4,660
4,847
11-78
You’ll be told where to send your evidence after you submit your appeal. Send it as soon as you can so the tribunal have time to read it before the hearing.
11
Appeal a benefit decision
78
4,848
5,004
11-79
The hearing
11
Appeal a benefit decision
79
5,005
5,016
11-80
Your appeal is decided at a tribunal hearing.
11
Appeal a benefit decision
80
5,017
5,062
11-81
You’ll get the decision by post after the hearing. You may get a decision on the day if you go to the hearing.
11
Appeal a benefit decision
81
5,063
5,173
11-82
How long it takes
11
Appeal a benefit decision
82
5,174
5,191
11-83
It usually takes up to 6 months for an appeal to be heard by the tribunal.
11
Appeal a benefit decision
83
5,192
5,266
11-84
Your appeal might be delayed unless you:
11
Appeal a benefit decision
84
5,267
5,307
11-85
send any evidence as soon as you can before the hearing
11
Appeal a benefit decision
85
5,308
5,363
11-86
arrive at the hearing on time (if you’re attending)
11
Appeal a benefit decision
86
5,364
5,415
11-87
register your representative as soon as you can (if you’re using one)
11
Appeal a benefit decision
87
5,416
5,485
11-88
What happens at the hearing
11
Appeal a benefit decision
88
5,486
5,513
11-89
Submit any evidence as soon as possible before the hearing so the tribunal have time to read it. Evidence will usually be shared with all parties, including your representative (if you’re using one).
11
Appeal a benefit decision
89
5,514
5,713
11-90
A judge and one or two experts will make a decision about the case. Who the experts are depends on what benefit you’re appealing. The judge and experts are impartial and independent of government.
11
Appeal a benefit decision
90
5,714
5,910
11-91
The tribunal must follow the rules in the Tribunal Procedure (First-tier Tribunal) (Social Entitlement Chamber) Rules 2008.
11
Appeal a benefit decision
91
5,911
6,034
11-92
If you attend the hearing
11
Appeal a benefit decision
92
6,035
6,060
11-93
You’ll have to the opportunity to explain your appeal.
11
Appeal a benefit decision
93
6,061
6,115
11-94
You’ll be asked questions about your condition or circumstances by the judge or the experts.
11
Appeal a benefit decision
94
6,116
6,208
11-95
The department that made the original decision may also be at the hearing. They may ask questions, but they’re not part of the tribunal and do not decide the result of the appeal.
11
Appeal a benefit decision
95
6,209
6,388
11-96
You can get support during the hearing, for example an interpreter, hearing loop or accessible tribunal room. You can request support when you make an appeal.
11
Appeal a benefit decision
96
6,389
6,547
11-97
You cannot use your own interpreter during the hearing.
11
Appeal a benefit decision
97
6,548
6,603
11-98
Claiming expenses
11
Appeal a benefit decision
98
6,604
6,621
11-99
You may be able to claim for reasonable expenses for going to the tribunal, for example:
11
Appeal a benefit decision
99
6,622
6,710
11-100
travel expenses to cover your fare if you get there using public transport
11
Appeal a benefit decision
100
6,711
6,785
11-101
travel expenses of 12p per mile if you drive, plus 2p per mile for up to 2 passengers
11
Appeal a benefit decision
101
6,786
6,871
11-102
meals - £4.25 if you’re away for more than 5 hours, £9.30 for more than 10 hours or £13.55 for more than 12 hours
11
Appeal a benefit decision
102
6,872
6,985
11-103
loss of earnings - £38.96 if you’re away from work for up to 4 hours or £75.59 for 4 hours or more
11
Appeal a benefit decision
103
6,986
7,084
11-104
care expenses up to the National Minimum Wage, for example for a childminder
11
Appeal a benefit decision
104
7,085
7,161
11-105
The clerk will help you fill in a claim form when you go to the hearing.
11
Appeal a benefit decision
105
7,162
7,234
11-106
You’ll need to include proof, for example:
11
Appeal a benefit decision
106
7,235
7,277
11-107
receipts
11
Appeal a benefit decision
107
7,278
7,286
11-108
a letter from your employer for loss of earnings
11
Appeal a benefit decision
108
7,287
7,335
11-109
If you're unhappy with the tribunal's decision
11
Appeal a benefit decision
109
7,336
7,382
11-110
You may be able to:
11
Appeal a benefit decision
110
7,383
7,402
11-111
get a decision cancelled (‘set aside’)
11
Appeal a benefit decision
111
7,403
7,441
11-112
appeal to the Upper Tribunal (Administrative Appeals Chamber)
11
Appeal a benefit decision
112
7,442
7,503
11-113
Your decision letter has more information.
11
Appeal a benefit decision
113
7,504
7,546
11-114
Get a decision set aside
11
Appeal a benefit decision
114
7,547
7,571
11-115
You’ll be told how to get a decision ‘set aside’ (cancelled) if you think there’s been a mistake in the process. Contact Citizens Advice if you need help.
11
Appeal a benefit decision
115
7,572
7,726
11-116
Appeal to the Upper Tribunal Administrative Appeals Chamber
11
Appeal a benefit decision
116
7,727
7,786
11-117
You can only appeal to the Upper Tribunal (Administrative Appeals Chamber) if you think the decision was wrong for a legal reason, for example, if the tribunal did not:
11
Appeal a benefit decision
117
7,787
7,955
11-118
give proper reasons for its decision, or back up the decision with facts
11
Appeal a benefit decision
118
7,956
8,028
11-119
apply the law properly
11
Appeal a benefit decision
119
8,029
8,051
11-120
You may be able to get legal aid when you appeal to the Upper Tribunal (Administrative Appeals Chamber) - this can help pay for legal advice.
11
Appeal a benefit decision
120
8,052
8,193
11-121
Contact Citizens Advice if you need help.
11
Appeal a benefit decision
121
8,194
8,235
11-122
You must then follow 3 steps.
11
Appeal a benefit decision
122
8,236
8,265
11-123
Ask the Social Security and Child Support Tribunal for full written reasons (known as a ‘statement of reasons’) within one month of the date of the decision. The decision letter will tell you how to do this.
11
Appeal a benefit decision
123
8,266
8,473
11-124
Ask the Social Security and Child Support Tribunal for permission to appeal to the Upper Tribunal (Administrative Appeals Chamber).
11
Appeal a benefit decision
124
8,474
8,605
11-125
If the Social Security and Child Support Tribunal refuses, ask the Upper Tribunal (Administrative Appeals Chamber) for permission to appeal.
11
Appeal a benefit decision
125
8,606
8,746
12-0
Overview
12
Tax credits: appeals and complaints
0
0
8
12-1
You can:
12
Tax credits: appeals and complaints
1
9
17
12-2
dispute an overpayment decision if you’ve been asked to pay back tax credits
12
Tax credits: appeals and complaints
2
18
94
12-3
disagree with a tax credits decision if you think your tax credits are wrong
12
Tax credits: appeals and complaints
3
95
171
12-4
complain if you think you’ve been treated unfairly
12
Tax credits: appeals and complaints
4
172
222
12-5
Call the helpline first if you think HM Revenue and Customs (HMRC) made a mistake.
12
Tax credits: appeals and complaints
5
223
305
12-6
Dispute a tax credits overpayment
12
Tax credits: appeals and complaints
6
306
339
12-7
You can be overpaid tax credits even if you told HM Revenue and Customs (HMRC) about a change of circumstances on time. You’ll normally have to repay these.
12
Tax credits: appeals and complaints
7
340
496
12-8
Disputes are usually only successful if HMRC made a mistake.
12
Tax credits: appeals and complaints
8
497
557
12-9
Fewer than 1 in 10 tax credit disputes are successful.
12
Tax credits: appeals and complaints
9
558
612
12-10
How to dispute
12
Tax credits: appeals and complaints
10
613
627
12-11
Tell HMRC online or by post.
12
Tax credits: appeals and complaints
11
628
656
12-12
You can do this even if you’re no longer getting tax credits.
12
Tax credits: appeals and complaints
12
657
718
12-13
HMRC will continue to reclaim overpayments while they review your dispute.
12
Tax credits: appeals and complaints
13
719
793
12-14
Deadlines
12
Tax credits: appeals and complaints
14
794
803
12-15
Send your dispute form within 3 months of either:
12
Tax credits: appeals and complaints
15
804
853
12-16
the date on the first letter, statement or notice you received telling you that you’ve been overpaid
12
Tax credits: appeals and complaints
16
854
954
12-17
the ‘decision date’ on your Annual Review notice
12
Tax credits: appeals and complaints
17
955
1,003
12-18
You can only send it after the deadline in exceptional circumstances, for example you were in hospital for the 3 months.
12
Tax credits: appeals and complaints
18
1,004
1,124
12-19
If you’ve requested a ‘mandatory reconsideration’, you need to send your dispute form within 3 months of getting a reconsideration decision.
12
Tax credits: appeals and complaints
19
1,125
1,265
12-20
What happens next
12
Tax credits: appeals and complaints
20
1,266
1,283
12-21
You’ll get a dispute decision letter telling you:
12
Tax credits: appeals and complaints
21
1,284
1,333
12-22
if you have to repay the tax credits
12
Tax credits: appeals and complaints
22
1,334
1,370
12-23
how much you have to repay
12
Tax credits: appeals and complaints
23
1,371
1,397
12-24
the reasons for the decision
12
Tax credits: appeals and complaints
24
1,398
1,426
12-25
If you do not agree with the decision
12
Tax credits: appeals and complaints
25
1,427
1,464
12-26
You can:
12
Tax credits: appeals and complaints
26
1,465
1,473
12-27
send HMRC new information
12
Tax credits: appeals and complaints
27
1,474
1,499
12-28
ask them to review the information you sent
12
Tax credits: appeals and complaints
28
1,500
1,543
12-29
You need to do this within 30 days of getting your dispute decision letter unless there are exceptional circumstances, for example you were in hospital.
12
Tax credits: appeals and complaints
29
1,544
1,696
12-30
You can only ask for the decision to be reviewed once.
12
Tax credits: appeals and complaints
30
1,697
1,751
12-31
HMRC will continue to reclaim overpayments while they review your information.
12
Tax credits: appeals and complaints
31
1,752
1,830
12-32
You can contact an organisation like Citizens Advice if you have not got any new information and you’re still unhappy.
12
Tax credits: appeals and complaints
32
1,831
1,949
12-33
Disagree with a tax credits decision
12
Tax credits: appeals and complaints
33
1,950
1,986
12-34
Call HM Revenue and Customs (HMRC) if you think your tax credits are wrong. They can check your award and may be able to change it if it’s wrong.
12
Tax credits: appeals and complaints
34
1,987
2,132
12-35
There’s a different way of disagreeing with an overpayment decision.
12
Tax credits: appeals and complaints
35
2,133
2,201