chunk_id stringlengths 3 7 | chunk stringlengths 0 841 | source_url stringclasses 652
values | title stringclasses 652
values | chunk_idx int64 0 558 | chunk_start_char int64 0 48.7k | chunk_end_char int64 3 48.7k |
|---|---|---|---|---|---|---|
14-86 | If you cannot afford your repayments | 14 | Tax credits overpayments | 86 | 6,947 | 6,983 |
14-87 | Contact DWP Debt Management if you cannot afford your repayments. | 14 | Tax credits overpayments | 87 | 6,984 | 7,049 |
14-88 | If you have an existing payment plan | 14 | Tax credits overpayments | 88 | 7,050 | 7,086 |
14-89 | If you have a repayment plan for your tax credits debt (also known as a ‘Time to Pay’ arrangement), it will end after you get the letter from HMRC. This applies whether the plan is with HMRC or an independent debt collector. | 14 | Tax credits overpayments | 89 | 7,087 | 7,311 |
14-90 | You must cancel any standing orders you’ve set up to repay the debt. HMRC will cancel any Direct Debits. | 14 | Tax credits overpayments | 90 | 7,312 | 7,416 |
14-91 | If you claimed tax credits as a couple | 14 | Tax credits overpayments | 91 | 7,417 | 7,455 |
14-92 | The debt will be split in half between you. Each of you will receive a letter with details of your half of the debt. You must each pay your half. | 14 | Tax credits overpayments | 92 | 7,456 | 7,601 |
14-93 | Contact HMRC if you think your share is wrong. | 14 | Tax credits overpayments | 93 | 7,602 | 7,648 |
14-94 | If you do not get Universal Credit any more | 14 | Tax credits overpayments | 94 | 7,649 | 7,692 |
14-95 | If you get the letter from HMRC after you’ve stopped receiving Universal Credit, you must repay DWP directly. | 14 | Tax credits overpayments | 95 | 7,693 | 7,802 |
14-96 | If you’re in Northern Ireland, you must repay the Department for Communities. | 14 | Tax credits overpayments | 96 | 7,803 | 7,880 |
14-97 | If you do not repay HMRC | 14 | Tax credits overpayments | 97 | 7,881 | 7,905 |
14-98 | If you get a ‘notice to pay’ you must repay HM Revenue and Customs (HMRC) within 30 days. If you asked for more time to pay you should repay within the agreed time. | 14 | Tax credits overpayments | 98 | 7,906 | 8,070 |
14-99 | HMRC will take ‘enforcement action’ if you do not pay all the money you owe in the agreed time. For example, they might ask a debt collection agency to collect any remaining money. | 14 | Tax credits overpayments | 99 | 8,071 | 8,251 |
14-100 | Your debt may be passed to the Department for Work and Pensions (DWP) if HMRC cannot get the money you owe. You’ll get a letter called a ‘TC1131 (non-UC)’ when this happens. | 14 | Tax credits overpayments | 100 | 8,252 | 8,425 |
14-101 | Your debt will be passed to the Department for Communities (DfC) if you’re in Northern Ireland. | 14 | Tax credits overpayments | 101 | 8,426 | 8,521 |
14-102 | You do not need to do anything - DWP or DfC will arrange the most suitable method of recovery with you. This might be by: | 14 | Tax credits overpayments | 102 | 8,522 | 8,644 |
14-103 | reducing your other benefits | 14 | Tax credits overpayments | 103 | 8,645 | 8,673 |
14-104 | agreeing a repayment plan with you | 14 | Tax credits overpayments | 104 | 8,674 | 8,708 |
14-105 | asking your employer to take money from your earnings (‘Direct Earnings Attachment’) | 14 | Tax credits overpayments | 105 | 8,709 | 8,793 |
14-106 | asking a debt collection agency to collect the money | 14 | Tax credits overpayments | 106 | 8,794 | 8,846 |
14-107 | If you start getting Universal Credit | 14 | Tax credits overpayments | 107 | 8,847 | 8,884 |
14-108 | If you start getting Universal Credit before all your debt has been recovered, DWP will usually start to take repayments from your Universal Credit to collect the remaining money. | 14 | Tax credits overpayments | 108 | 8,885 | 9,064 |
15-0 | How it works | 15 | Jobseeker's Allowance (JSA) | 0 | 0 | 12 |
15-1 | You can apply for ‘new style’ Jobseeker’s Allowance (JSA) to help you when you’re looking for work. | 15 | Jobseeker's Allowance (JSA) | 1 | 13 | 112 |
15-2 | This guide is also available in Welsh (Cymraeg). | 15 | Jobseeker's Allowance (JSA) | 2 | 113 | 161 |
15-3 | You cannot apply for contribution-based or income-based JSA anymore. If you’re currently getting contribution-based or income-based JSA, you’ll keep getting payments while you’re eligible until your claim ends. | 15 | Jobseeker's Allowance (JSA) | 3 | 162 | 372 |
15-4 | What you need to do | 15 | Jobseeker's Allowance (JSA) | 4 | 373 | 392 |
15-5 | Check you’re eligible. | 15 | Jobseeker's Allowance (JSA) | 5 | 393 | 415 |
15-6 | Make a claim for ‘new style’ JSA and attend a phone interview with your local Jobcentre Plus office. | 15 | Jobseeker's Allowance (JSA) | 6 | 416 | 516 |
15-7 | Keep to your agreement to look for work. This agreement is called a ‘Claimant Commitment’ and you will create it at your phone interview. | 15 | Jobseeker's Allowance (JSA) | 7 | 517 | 654 |
15-8 | Your JSA payments will be stopped if you do not keep to your agreement to look for work and cannot give a good reason. | 15 | Jobseeker's Allowance (JSA) | 8 | 655 | 773 |
15-9 | Check if you’re eligible for Universal Credit. If you are, you could get Universal Credit at the same time or instead of ‘new style’ JSA. | 15 | Jobseeker's Allowance (JSA) | 9 | 774 | 911 |
15-10 | What you’ll get | 15 | Jobseeker's Allowance (JSA) | 10 | 912 | 927 |
15-11 | There’s a maximum amount you can get - but how much you’re entitled to depends on your age. | 15 | Jobseeker's Allowance (JSA) | 11 | 928 | 1,019 |
15-12 | Use a benefits calculator to check how much JSA you can get, and how your other benefits will be affected. | 15 | Jobseeker's Allowance (JSA) | 12 | 1,020 | 1,126 |
15-13 | Age | JSA weekly amount | 15 | Jobseeker's Allowance (JSA) | 13 | 1,127 | 1,150 |
15-14 | Up to 24 | up to £59.20 | 15 | Jobseeker's Allowance (JSA) | 14 | 1,151 | 1,174 |
15-15 | 25 or over | up to £74.70 | 15 | Jobseeker's Allowance (JSA) | 15 | 1,175 | 1,200 |
15-16 | How you’re paid | 15 | Jobseeker's Allowance (JSA) | 16 | 1,201 | 1,216 |
15-17 | Your first payment will usually be within 7 days of your phone interview. It may not be the usual full amount. | 15 | Jobseeker's Allowance (JSA) | 17 | 1,217 | 1,327 |
15-18 | After that, payments are usually made every 2 weeks and they will be the full amount. | 15 | Jobseeker's Allowance (JSA) | 18 | 1,328 | 1,413 |
15-19 | All benefits, pensions and allowances are usually paid into your bank, building society or credit union account. | 15 | Jobseeker's Allowance (JSA) | 19 | 1,414 | 1,526 |
15-20 | If you’re moving to Universal Credit from income-based JSA | 15 | Jobseeker's Allowance (JSA) | 20 | 1,527 | 1,585 |
15-21 | If your income-based JSA claim is ending because you’re making a new claim for Universal Credit, you’ll automatically continue to get the amount of JSA you currently receive, as long as you’re still eligible. You’ll normally get this for 2 weeks, starting from the date of your new claim. | 15 | Jobseeker's Allowance (JSA) | 21 | 1,586 | 1,874 |
15-22 | The Department for Work and Pensions (DWP) will write to you telling you how this works. | 15 | Jobseeker's Allowance (JSA) | 22 | 1,875 | 1,963 |
15-23 | You do not need to pay this money back, and it will not affect the amount of Universal Credit you get. | 15 | Jobseeker's Allowance (JSA) | 23 | 1,964 | 2,066 |
15-24 | Eligibility | 15 | Jobseeker's Allowance (JSA) | 24 | 2,067 | 2,078 |
15-25 | To be eligible for ‘new style’ Jobseeker’s Allowance (JSA) you’ll need to have both: | 15 | Jobseeker's Allowance (JSA) | 25 | 2,079 | 2,163 |
15-26 | worked as an employee | 15 | Jobseeker's Allowance (JSA) | 26 | 2,164 | 2,185 |
15-27 | paid Class 1 National Insurance contributions, usually in the last 2 to 3 years (National Insurance credits can also count) | 15 | Jobseeker's Allowance (JSA) | 27 | 2,186 | 2,309 |
15-28 | You will not be eligible if you were self-employed and only paid Class 2 National Insurance contributions, unless you were working as a share fisherman or a volunteer development worker. | 15 | Jobseeker's Allowance (JSA) | 28 | 2,310 | 2,496 |
15-29 | You’ll also need to: | 15 | Jobseeker's Allowance (JSA) | 29 | 2,497 | 2,517 |
15-30 | be 18 or over (there are some exceptions if you’re 16 or 17 - contact Jobcentre Plus for advice) | 15 | Jobseeker's Allowance (JSA) | 30 | 2,518 | 2,614 |
15-31 | be under the State Pension age | 15 | Jobseeker's Allowance (JSA) | 31 | 2,615 | 2,645 |
15-32 | not be in full-time education | 15 | Jobseeker's Allowance (JSA) | 32 | 2,646 | 2,675 |
15-33 | be available for work | 15 | Jobseeker's Allowance (JSA) | 33 | 2,676 | 2,697 |
15-34 | not be working at the moment, or be working less than 16 hours per week on average | 15 | Jobseeker's Allowance (JSA) | 34 | 2,698 | 2,780 |
15-35 | not have an illness or disability which stops you from working | 15 | Jobseeker's Allowance (JSA) | 35 | 2,781 | 2,843 |
15-36 | live in England, Scotland or Wales | 15 | Jobseeker's Allowance (JSA) | 36 | 2,844 | 2,878 |
15-37 | have the right to work in the UK | 15 | Jobseeker's Allowance (JSA) | 37 | 2,879 | 2,911 |
15-38 | While you receive JSA, you’ll need to take reasonable steps to look for work as agreed with your work coach. You must still follow the guidance on working safely during coronavirus. | 15 | Jobseeker's Allowance (JSA) | 38 | 2,912 | 3,093 |
15-39 | Your savings and your partner’s income and savings will not affect your claim. | 15 | Jobseeker's Allowance (JSA) | 39 | 3,094 | 3,172 |
15-40 | You can get ‘new style’ JSA for up to 182 days (about 6 months). After this you can talk to your work coach about your options. | 15 | Jobseeker's Allowance (JSA) | 40 | 3,173 | 3,300 |
15-41 | Check if you’re eligible for Universal Credit. If you are, you could get Universal Credit at the same time or instead of ‘new style’ JSA. | 15 | Jobseeker's Allowance (JSA) | 41 | 3,301 | 3,438 |
15-42 | If you cannot work because of coronavirus (COVID-19) | 15 | Jobseeker's Allowance (JSA) | 42 | 3,439 | 3,491 |
15-43 | You can claim JSA if you cannot work but you’re still getting paid by your employer (‘on furlough’) or through the Self-Employment Income Support Scheme. | 15 | Jobseeker's Allowance (JSA) | 43 | 3,492 | 3,645 |
15-44 | Both of the following must also apply: | 15 | Jobseeker's Allowance (JSA) | 44 | 3,646 | 3,684 |
15-45 | you usually work less than 16 hours a week | 15 | Jobseeker's Allowance (JSA) | 45 | 3,685 | 3,727 |
15-46 | you meet the other eligibility requirements for JSA | 15 | Jobseeker's Allowance (JSA) | 46 | 3,728 | 3,779 |
15-47 | Apply for 'new style' JSA | 15 | Jobseeker's Allowance (JSA) | 47 | 3,780 | 3,805 |
15-48 | Before you apply for ‘new style’ Jobseeker’s Allowance (JSA), check if you’re eligible. | 15 | Jobseeker's Allowance (JSA) | 48 | 3,806 | 3,893 |
15-49 | There is a different process in Northern Ireland. | 15 | Jobseeker's Allowance (JSA) | 49 | 3,894 | 3,943 |
15-50 | To apply, you’ll need your: | 15 | Jobseeker's Allowance (JSA) | 50 | 3,944 | 3,971 |
15-51 | National Insurance number | 15 | Jobseeker's Allowance (JSA) | 51 | 3,972 | 3,997 |
15-52 | bank or building society account details (or those of a family member or trusted friend) | 15 | Jobseeker's Allowance (JSA) | 52 | 3,998 | 4,086 |
15-53 | employment details for the past 6 months, including employer contact details and dates you worked with them | 15 | Jobseeker's Allowance (JSA) | 53 | 4,087 | 4,194 |
15-54 | private pension statement letter | 15 | Jobseeker's Allowance (JSA) | 54 | 4,195 | 4,227 |
15-55 | To reclaim you need to apply again, even if your details have not changed. | 15 | Jobseeker's Allowance (JSA) | 55 | 4,228 | 4,302 |
15-56 | Backdating your claim | 15 | Jobseeker's Allowance (JSA) | 56 | 4,303 | 4,324 |
15-57 | When you apply, you can ask for your claim to be backdated by up to 3 months if you were not able to claim sooner. | 15 | Jobseeker's Allowance (JSA) | 57 | 4,325 | 4,439 |
15-58 | If you want to backdate your claim, you’ll need: | 15 | Jobseeker's Allowance (JSA) | 58 | 4,440 | 4,488 |
15-59 | the date you want your claim to start from | 15 | Jobseeker's Allowance (JSA) | 59 | 4,489 | 4,531 |
15-60 | the reason your claim was delayed | 15 | Jobseeker's Allowance (JSA) | 60 | 4,532 | 4,565 |
15-61 | Your claim may not be backdated if you do not have a good reason for the delay in making your claim. Reasons for backdating your claim could include: | 15 | Jobseeker's Allowance (JSA) | 61 | 4,566 | 4,715 |
15-62 | you had a family bereavement - a partner, parent, child, brother or sister died | 15 | Jobseeker's Allowance (JSA) | 62 | 4,716 | 4,795 |
15-63 | you were given the wrong advice that you could not get JSA | 15 | Jobseeker's Allowance (JSA) | 63 | 4,796 | 4,854 |
15-64 | Apply online | 15 | Jobseeker's Allowance (JSA) | 64 | 4,855 | 4,867 |
15-65 | You cannot apply online if you’re under 18. | 15 | Jobseeker's Allowance (JSA) | 65 | 4,868 | 4,911 |
15-66 | Apply for new style JSA | 15 | Jobseeker's Allowance (JSA) | 66 | 4,912 | 4,935 |
15-67 | If you cannot apply online | 15 | Jobseeker's Allowance (JSA) | 67 | 4,936 | 4,962 |
15-68 | If you need help applying or you’re aged 16 to 17, contact Jobcentre Plus. | 15 | Jobseeker's Allowance (JSA) | 68 | 4,963 | 5,037 |
15-69 | After you make your claim | 15 | Jobseeker's Allowance (JSA) | 69 | 5,038 | 5,063 |
15-70 | If you applied online, you’ll get a text to confirm that your application has been submitted. | 15 | Jobseeker's Allowance (JSA) | 70 | 5,064 | 5,157 |
15-71 | The Department for Work and Pensions (DWP) will then contact you within 10 days of applying. | 15 | Jobseeker's Allowance (JSA) | 71 | 5,158 | 5,250 |
15-72 | You do not need to contact DWP unless it has been more than 10 days since you applied and you haven’t heard anything. | 15 | Jobseeker's Allowance (JSA) | 72 | 5,251 | 5,368 |
15-73 | If you’re eligible | 15 | Jobseeker's Allowance (JSA) | 73 | 5,369 | 5,387 |
15-74 | DWP will contact you within 10 days to schedule a phone interview that you must attend. It will normally be with a work coach from your local Jobcentre Plus office. | 15 | Jobseeker's Allowance (JSA) | 74 | 5,388 | 5,552 |
15-75 | At the interview, you’ll be asked some questions to confirm your identity and then you’ll make an agreement about what steps you’ll take to look for work. This agreement is called a ‘Claimant Commitment’. | 15 | Jobseeker's Allowance (JSA) | 75 | 5,553 | 5,757 |
15-76 | If you need support during the appointment, you can have another person with you. | 15 | Jobseeker's Allowance (JSA) | 76 | 5,758 | 5,839 |
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